CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
Based on observation, interviews, review of medical records and other facility documentation, it was determined that the facility failed to provide privacy and promote dignity during resident assessme...
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Based on observation, interviews, review of medical records and other facility documentation, it was determined that the facility failed to provide privacy and promote dignity during resident assessment. This deficient practice was identified for 1 of 1 resident (Resident #120) reviewed for dignity.
This deficient practice was evidenced by the following:
On 05/22/23 at 10:51 AM, the surveyor entered the second floor nurse's station and observed the Nurse Practitioner as he listened to Resident #120's lung sounds with a stethoscope as the resident stood outside of the day room in the presence of other residents and staff. When interviewed at that time, the Nurse Practitioner stated that he usually assessed the resident in his/her room but the resident had a tendency to walk out of the room as he/she was a wanderer.
According to the admission Record Resident #120 was admitted to the facility with diagnosis which included but were not limited to: Dementia without behavioral disturbance, chronic obstructive pulmonary disease (COPD, condition of constriction of the airways and difficulty or discomfort in breathing) and atrial fibrillation (irregular heart beat).
Review of Resident #120's Quarterly Minimum Data Set (MDS), an assessment tool dated 04/28/23, revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 6 out of 15 which indicated that the resident was severely cognitively impaired.
On 05/22/23 at 11:50 AM, the surveyor interviewed the Second Floor C/D Unit Manager (UM) who stated that she observed the tail end of the Nurse Practitioner as he examined Resident #120 in front of the day room. The UM stated that resident privacy was required to be maintained at all times. The UM stated that the Nurse Practitioner should have taken the resident back to his/her room and pulled the curtain closed for privacy prior to examination. The UM stated that Resident #120 was easily redirected and pleasant.
On 05/22/23 at 1:28 PM, the surveyor interviewed the Director of Nursing (DON) who stated that the Nurse Practitioner should have taken Resident #120 back to his/her room to listen to his/her lungs because it was both a dignity and privacy issue.
On 06/02/23 at 12:06 PM, the surveyor interviewed the Regional Director of Clinical Services (RDCS) in the presence of the Administrator. The RDCS stated that when the Nurse Practitioner performed an assessment on Resident #120 in the presence of other residents and staff it was a violation of both dignity and resident rights.
Review of the facility policy titled, Quality of Life/Dignity: (Revised 10/2021) revealed the following:
Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality.
Residents shall be treated with dignity and respect at all times.
NJAC 8:39 4.1(a) 12
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
Based on observations, interviews, review of medical records and other facility documentation, it was determined that the facility failed to provide reasonable space to allow the resident to move abou...
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Based on observations, interviews, review of medical records and other facility documentation, it was determined that the facility failed to provide reasonable space to allow the resident to move about the room without impairment. This deficient practice was identified for 1 of 3 residents (Resident #91) reviewed for position and mobility.
This deficient practice was identified by the following:
On 05/24/23 at 11:19 AM, the surveyor observed Resident #91 who self-propelled in the wheelchair with notable right sided weakness. The resident reportedly was unable to access his/her night stand or get out of bed on the left side as Resident #160's bed was placed horizontally against the wall and was pushed snugly up against Resident #91's night stand. CNA #3 was present and stated that she realized that Resident #160's bed was too far over and blocked the Resident #91 access to his/her night stand but she had not reported it to maintenance. CNA #3 stated that Resident #160's bed and night stand should have pushed over so that Resident #91 had more room to get in and out of bed.
On 05/25/23 at 11:32 AM, the surveyor interviewed Licensed Practical Nurse/Unit Manager (LPN/UM) #2 who stated that Resident #91 previously mentioned to her that Resident #160's bed was placed up against the wall and impaired his/her ability to access their night stand and left side of the bed. LPN/UM #2 further stated that she believed that she let Maintenance know, but she did not log it in the Maintenance Book. LPN/UM #2 further stated that Resident #91 liked the keep their independence.
On 05/25/24 at 9:40 AM, the surveyor interviewed the Maintenance Director (MD) who stated that if staff observed anything in need of repair they placed the request in the Log Book. The MD stated that some requests were verbal, and the work was completed and not documented. The MD did not recall receiving a request to move Resident #160's furniture to accommodate Resident #91's ability to move more freely about the room.
On 05/26/23 at 11:38 AM, the surveyor observed Resident #91 lying in bed and the resident voiced that they were pleased that Resident #160's furniture were moved over so the resident was now able to access their night stand and bed more easily.
On 06/02/23 at 10:38 AM, during an interview with Administrator, Director of Nursing (DON), and Regional Director of Clinical Services (RDCS), the DON stated that staff should write concerns in the Maintenance Log in addition to calling the MD so that requests were documented for follow-up.
NJAC 8:39 31.1(b)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
Based on observations, interviews, review of medical records and other facility documentation, it was determined that the facility failed to provide a safe, clean and homelike environment. This defici...
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Based on observations, interviews, review of medical records and other facility documentation, it was determined that the facility failed to provide a safe, clean and homelike environment. This deficient practice was identified for 1 of 8 nursing units (Unit 2 B) in 2 of 3 residents (Resident #45 and #160) observed for incontinence care
This deficient practice was evidenced by the following:
1. On 05/22/23 at 11:36 AM, the surveyor entered Resident #160's room and noted that there were two large holes in the wall behind the entry door of the room with exposed mesh. The area surrounding both holes had a thick, white coating around them which differed from the color the room was painted. The surveyor asked the resident how long the holes were there? The resident responded, The holes have been there forever.
On 05/24/23 at 9:44 AM, the surveyor interviewed Certified Nursing Assistant (CNA) #3 who stated that the two holes behind Resident #160's door had been there for months. CNA #3 stated that she had not reported the holes herself, but maintenance already knew about it. CNA #3 stated that the holes were fixed once, though she was not sure when. CNA #3 further stated that they needed to put a door stopper on the door to prevent it from happening again.
On 05/24/23 at 11:05 AM, the surveyor interviewed Licensed Practical Nurse (LPN) #1 who stated that she never noticed the holes behind the entry door in Resident #160's room. LPN #1 stated that if she needed something repaired, she phoned maintenance.
On 05/24/23 at 11:45 AM, the surveyor interviewed the Maintenance Director (MD) who stated that the holes in Resident #160's room were recently repaired. The MD stated that the residents always said that it has been like that for months, but he alleged that was not the case. The MD identified the thick white substance around the holes as spackle (compound used to fill cracks). He further stated that the spackle indicated that the holes were repaired recently. The MD was unable to state when the holes were filled and spackled or when he planned to paint the area.
On 05/24/23 at 12:39 PM, the surveyor interviewed the MD who stated that he completed walking rounds of the nursing units to ensure that every room in the facility was observed within the month. The MD stated that either staff completed a request in the maintenance log or maintenance noted items that needed repair during rounds. The MD stated that the spackling was done recently, though he was unable to provide the exact date and time. He stated that normally he let the spackle dry for a couple of days, then he sanded and painted. The MD stated that he did random tackling to get the work done and did not have an itinerary in place or documented evidence of completion. The surveyor asked the MD how he ensured that projects were completed? He acknowledged that he did not systematically track work orders and stated, I am going to start doing that. The MD stated that he made notes for himself, but discarded them when finished. The MD provided the surveyor with work orders that were completed on the nursing unit for March and April 2023 which did not contain a request to repair the holes in the resident's wall.
On 05/25/23 at 11:32 AM, the surveyor interviewed the Licensed Practical Nurse/Unit Manager (LPN/UM) #2 who stated that she was not aware that there were holes in the wall in Resident #160's room. LPN/UM #2 stated that she would have called maintenance to follow-up if she had known.
On 05/25/23 at 12:34 PM, the surveyor interviewed the Administrator who stated that there were a number of special projects that were completed throughout the building such as spackling and painting. He stated that once an area was spackled it should have been painted within a week.
2. On 05/24/23 at 10:00 AM, the surveyor accompanied Certified Nursing Assistant (CNA) #3 as she provided incontinence care to Resident #45 whose brief and linens were saturated with urine. When CNA #3 removed the sheets from the resident's bed the surveyor noted that there were holes and rips in the resident's mattress. CNA #3 proceeded to clean the mattress which glistened from moisture. When interviewed at that time CNA #3 stated, They will place another resident in this same bed when the resident leaves.
According to the admission Record (an admission summary) Resident #45 was admitted to the facility with diagnosis which included, but were not limited to: cerebral infarction (stroke), morbid obesity, osteoarthritis, difficulty walking and Hepatitis C (a form of viral hepatitis that is transmitted in infected blood, causing chronic liver disease).
On 05/24/23 at 11:26 AM, the surveyor accompanied CNA #3 to Resident #160's room to perform AM care. The resident's clothing and linens were saturated with urine. CNA #3 removed the soiled linens from the resident's bed and the surveyor noted both cracks and rips in the mattress. When the surveyor asked CNA #3 if she reported the condition of the mattresses and she stated that she had not reported it to maintenance.
According to the admission Record, Resident #160 was admitted to the facility with diagnosis that included but were not limited to: difficulty in walking, osteoarthritis, Human Immunodeficiency Virus (HIV), Parkinsonism (a disorder of the central nervous system that affects movement).
On 05/24/23 at 11:45 AM, the surveyor interviewed the MD and his assistant regarding the condition of Resident #45 and Resident #160's mattresses. The assistant stated that it was an issue if urine and feces seeped into the rips, tears, and holes in the mattress. The MD was unable to provide the surveyor with documented evidence that the mattresses were routinely inspected. Review of the Maintenance Log for the nursing unit failed to contain documented evidence that the nursing staff reported the condition of either resident's mattresses to maintenance or administration to be assessed for replacement.
On 05/25/23 at 10:59 AM, the surveyor interviewed Licensed Practical Nurse (LPN) #1 who stated that she had noted cracks and rips in the resident's mattresses and stated that if urine and feces seeped into the mattress it could cause both mold and infection.
On 05/25/23 at 11:15 AM, the surveyor and Licensed Practical Nurse/Unit Manager (LPN/UM) #2 entered Resident #45's room to assess the condition of the resident's mattress and found the room unoccupied. LPN/UM #2 stated that it did not look like the resident had received incontinence care since last night as the linens were heavily soiled with a yellow substance. LPN/UM #2 removed the resident's sheets from the bed to assess the mattress. LPN/UM #2 stated if the mattress was ripped and soaked with urine it could cause mold and bacteria and that was an infection control issue.
On 05/25/23 at 12:15 PM, the surveyor interviewed the Administrator, Director of Nursing (DON) and Regional Director of Clinical Services (RDCS) regarding the outcome of the incontinence tour and the condition of both Resident #45 and Resident #160's mattress. The RDCS who stated that she served as a consultant to the facility for infection control related issues and was CIC (Certification in Infection Prevention and Control) certified, stated that if urine and feces seeped into the cracks, rips, or tears in the mattress it would an infection control issue.
NJAC 8:39 19.4, 31.4(a)(b)(e)(f), 4.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of medical records and other facility documentation, it was determined that the faci...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of medical records and other facility documentation, it was determined that the facility failed to accurately complete the Annual Minimum Data Set (MDS), an assessment tool for 3 of 4 residents (Resident #169, Resident #87, and Resident #45) reviewed for smoking.
This deficient practice was evidenced by the following:
1. On 05/17/2023 at 11:01 AM, during the initial tour of the facility Resident #169 was observed ambulating in the hallway towards the room. The resident told the surveyor they were just on a smoke break.
Review of the admission Record indicated that Resident #169 was admitted to the facility on 03/2023. Medical diagnoses included, but not limited to surgical aftercare following surgery on the digestive system, abscess (collection of pus) of the abdominal wall, anxiety disorder and bipolar disease (psychiatric illness that has both depressive and manic episodes).
Review of the admission MDS, dated [DATE] showed the resident had a Brief Interview of Mental Status of 12, meaning the resident had moderate cognitive impairment.
On 05/22/2023 at 11:00 AM, the surveyor reviewed Resident #169 admission Assessment, dated 03/03/2023 which indicated the resident was a smoker and was assessed as a safe smoker, meaning a smoking apron was not needed during smoking.
On 05/22/2023 at 11:30 AM, the surveyor reviewed Resident #169 care plan, initiated 03/06/2023. The care plan had a focus stating the resident was a smoker. Goals included remaining free from injury related to smoking, and interventions included education on benefits of smoking cessation and smoking rules and policies, and that the resident would be assessed regularly for smoking safety.
On 05/22/2023 at 11:38 AM, the surveyor reviewed Resident #169 admission Minimum Data Set (MDS), an assessment tool dated 03/09/2023. Under Section J titled Health Conditions, number J1300 for Current Tobacco Use was entered as zero, meaning no current tobacco use.
On 05/25/2023 at 09:59 AM, the surveyor interviewed the Minimum Data Set Coordinator (MDSC). The surveyor asked the MDSC what sections of the MDS were completed by which facility staff and the MDSC said, I do sections A and B, the social worker does C and D, Section F is completed by the Activities Department, GG is completed by me along with the Interdisciplinary Team and K was completed by the dietician. The surveyor asked who was responsible for section J, the Health conditions section of the MDS and she responded, I do that section. The surveyor asked how she is made aware when the resident is a smoker and the MDSC said it was in the admission Assessment that was completed by the nursing Supervisor, or she asks the activities department or social services. The surveyor then asked the MDSC to look at section J of the admission MDS for Resident #169 and she responded, Oh, that resident is a smoker.
2. The surveyor reviewed the admission Record for Resident #87 which reflected that the resident was admitted on 11/2018 with diagnoses that included atrial fibrillation, depression, anxiety disorder, schizophrenia, and hypertension (high blood pressure).
On 05/24/2023 at 09:59 AM, the surveyor observed Resident #87 smoking in the designated second floor smoking area.
The surveyor reviewed Resident #87's Annual MDS dated [DATE]. The section J1300 for current tobacco use was coded as zero (0), indicating that Resident #87 does not currently use tobacco.
The MDS Coordinator was interviewed on 06/02/2023 at 11:25 AM and confirmed that Resident #87's Annual MDS dated [DATE] should have been coded as a 1 to indicate Resident #87 was a yes for tobacco use.
Further review of the Annual MDS dated [DATE] revealed that Section A1500 under Preadmission Screening and Resident Review (PASRR) was coded as zero (0) but should have been coded as a 1 to indicate Yes that Resident #87 had been evaluated by Level II PASRR and was determined to have a serious mental illness and/or mental retardation or a related condition.
The MDS Coordinator was interviewed on 06/02/2023 at 11:25 AM and confirmed that Resident #87's Annual MDS dated [DATE] should have been coded as a 1 to indicate Resident #87 was evaluated and equated it to human error.
On 06/06/23 at 11:20 AM, the surveyor reviewed the policy titled, Smoking Program, dated 06/2022. Under the procedure section, number three it indicated that a smoking evaluation will be completed in the Electronic Health Record on admission/readmission, quarterly, annually, smoking contract violation and or change in smoking status or privileges. Section 3 (e) indicated that a dated current list of residents who smoke will be maintained by Social Services and distributed to the Interdisciplinary Team.
3. On 05/25/23 at 10:00 AM, the surveyor reviewed Resident #45 smoking assessment which indicated that Resident #45 was safe to smoke at the facility. The surveyor then reviewed Resident #45 annual Minimum Data Set (MDS), dated [DATE]. Under section J, titled tobacco use was marked as zero, meaning the resident was not a smoker.
On 05/25/23 at 10:09 AM, the surveyor interviewed the MDS Coordinator. The MDS coordinator reviewed the MDS, and she stated, If I got it wrong, I know why, this was my first quarterly doing it, and I must have missed it. The MDS coordinator stated, Next quarter, I would double check with activities.
NJAC 8:39-11.2 (e)1
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on observation, interview, and review of other facility documentation, it was determined that the facility failed to implement a physician's order for an orthosis (a device to correct alignment)...
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Based on observation, interview, and review of other facility documentation, it was determined that the facility failed to implement a physician's order for an orthosis (a device to correct alignment).
The deficient practice was identified for 1 of 3 residents (Resident #67) reviewed for positioning and was evidenced by the following:
Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board The nurse practice act for the State of New Jersey states; The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential physical and emotional health problems, through such services as case finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist.
Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding; reinforcing the patient and family teaching program through health teaching, health counseling and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist.
According to the admission Record, Resident #67 was admitted with diagnosis that included, but were not limited to, hemiplegia (a loss of strength) affecting the left side.
A review of Resident #67's admission Minimum Data Set an assessment tool dated 11/17/22 revealed that he/she was cognitively intact and has range of motion impairment of one side of the upper and lower extremity.
On 05/17/2023 at 12:09 PM, the surveyor observed Resident #67 in bed with his/her computer. Also observed left ankle foot orthoses (LAFO) in his/her room. Resident #67 stated the staff assist him/her with putting the shoes on daily.
On 5/22/2023 at 1:43 PM, the surveyor observed Resident #67 wearing a LAFO on his/her left leg.
Upon review of Resident #67's Physician's Order (PO), the surveyor could not find a PO for the LAFO.
On 05/24/2023 at 12:17 PM, the surveyor interviewed the Director of Nursing (DON) and the Regional Director of Clinical Services. (RDCS) The DON stated there should be an order but not one that has to be signed out. The RDCS stated she cannot find a PO but further confirmed there should a physician's order.
A review of the facility policy Physician Orders with a revised date of 02/20/2020 reveals physician orders will include a correlating medical diagnosis or reason.
NJAC:8:3927.1 (a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** NJ#00158216, NJ#00157947, NJ#00158017, and NJ#00158731
Based on interview, and record review it was determined that the facility...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** NJ#00158216, NJ#00157947, NJ#00158017, and NJ#00158731
Based on interview, and record review it was determined that the facility failed 1.) to clarify a physician's order for wound care consistent with professional standards of practice to promote wound healing for Resident #284 and 2.) to follow an active physician's order for the daily wound care treatment for Resident #103.
This deficient practice was identified for 2 of 3 residents reviewed for pressure ulcers (Resident #284 and Resident #103), and was evidenced by the following:
1. Resident #284 was admitted to the facility and had diagnoses which included, but was not limited to fracture of the second cervical vertebra and chronic kidney disease.
A review of the order Summary Report with active orders as of 9/5/22 reflects a physician order (PO) dated 9/5/22 for Santyl Ointment (a cream used for wound care) 250unit/MG (collagenase) apply to per additional directions topically everyday shift for wound care. There is no location specified. A review of the September 2022 Medication Administration Record (MAR) reflects that the resident is receiving the wound care however there is no location specified. A review of the location of Administration Report dated 9/1/2022 thru 9/30/2022 reflects the location of administration for the Santyl ointment as other.
On 05/30/23 at 2:31 PM, the surveyor interviewed the 3 to 11 Registered Nurse Supervisor. She stated she did the admission evaluation dated 9/5/22. It reflected that Resident #284 had a pressure ulcer to his/her sacrum and scabs to elbows and left great toe. She thinks the santly was for the sacrum but can't be certain. She stated the order for santyl should have a location on it.
On 05/31/23at 02:56 PM, the surveyor reviewed the Comprehensive Care Path assessment dated [DATE] which reflected that Resident #284 was admitted with scabs to bilateral elbows and left great toe. It also reflected that Resident #284 was admitted with a sacral ulcer with santyl in progress to sacrum. At that time the surveyor interviewed the 3 to 11 Registered Nurse who stated that the santyl order should specify a location.
McCrayreid, [NAME]
2. Resident #103 was admitted to the facility and had a diagnosis that included acute osteomyelitis (bone infection) of right ankle and foot, type 2 diabetes (high blood sugar), quadriplegia (paralysis of upper and lower extremities), chronic respiratory failure, end stage renal disease (kidney failure), dependence on renal dialysis, major depressive disorder, pressure ulcer of right heel, and an unstageable, pressure ulcer of right heel
On 5/23/2023 at 11:33 AM, the surveyor reviewed the physician-signed Physician's Order Form which included a physician's order to apply treatment daily to the right heel per Medical Doctor (MD) order to aid in the prevention and/or healing of pressure sores and document progress of the wound heeling on an ongoing basis.
Review of the Minimum Data Set (MDS), an assessment tool dated 05/06/2023 showed the resident had a Brief Interview of Mental Status (BIMS) of 15, meaning the resident was cognitively intact and totally staff dependent for activities of daily living.
On 05/31/2023 at 10:15 AM, the surveyor observed Resident #103 sitting in the room listening to music. When interviewed at that time, the resident informed the surveyor that there was one staff member that consistently changed his/her wound, but there were times when that nurse was out and the other nurses did not complete the wound treatment. The resident could not recall specific dates but did refer to September and October 2022.
At that same date and time, a review of the September 2022 Treatment Administration Record (TAR) reflected that the resident received the wound care for the month of September 2022, however there were two dates on 09/21/2023 and 09/29/2023, that were blank to confirm no treatment was completed on those 2 days.
A review of the Progress notes (PN) dated 09/12/2022, revealed the Social Worker (SW) saw the resident per resident's request. Resident had filed a grievance about his/her care. SW spoke with clinical team and wrote up two grievances.
On 5/31/2023 at 02:01 PM, the surveyor interviewed the SW who stated it was not the SW who wrote the PN but was aware of Resident #103. The current SW stated they was not aware of any concerns regarding his/her care at this time and was not made aware of any outstanding grievances for Resident #103 when the SW started at the facility in January 2023, so SW could not speak to that and was unable to provide any grievances to reflect Resident's #103 concern of care during that time.
A review of the facility policy titled Physician Orders revised on 2/2020 reflects that medication orders should be followed and will include name of drug, route, dosage, frequency, diagnosis, and stop date if appropriate.
NJAC 8:39 - 27.1 (a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
Based on observations, interview, review of medical records and other facility documentation, it was determined that the facility failed to ensure that a resident with decreased range of motion (ROM) ...
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Based on observations, interview, review of medical records and other facility documentation, it was determined that the facility failed to ensure that a resident with decreased range of motion (ROM) and mobility received prescribed treatments to prevent contractures (Deformity of joints) and maintain current level of function for 1 of 3 residents reviewed for decreased ROM (Resident #91).
This deficient practice was evidenced by the following:
During the initial tour of the facility on 05/17/23 at 11:20 AM, Resident #91 was observed self-propelling in the wheelchair with notable right sided weakness. The resident motioned the surveyor into his/her room and showed the surveyor a right hand splint that was on the window sill and was reportedly not offered to the resident for assistance with application.
According to the admission Record, Resident #91 was admitted to the facility with diagnosis which included, but were not limited to: sequelae of cerebral infarction (stroke), hemiplegia (paralysis on one side of body) and Hemiparesis (weakness or inability to move one side of the body) following cerebral infarction affecting right dominant side, aphasia (impaired speech), and bipolar disorder (psychiatric condition).
Review of Resident #91's admission Minimum Data Set (MDS), an assessment tool dated 03/08/23, revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 9 out 15 which indicated that the resident was moderately cognitively impaired. Further review of the MDS indicated that the resident required extensive assistance of one person for bed mobility, transfer, dressing, toilet use and personal hygiene and had impairment on one side of the body in upper extremity (shoulder, elbow, wrist, hand) and lower extremity (hip, knee, ankle, foot).
Review of the Physician's Orders that were contained within Resident #91's electronic health record (EHR) revealed an order that was placed on 04/13/23 for Patient to wear a resting hand splint on RUE (right upper extremity) 3.5-6 hrs a day. The surveyor reviewed both the Treatment Administration Record (TAR) and the Medications Administration Record (MAR) and the order was not found in either document to indicate staff accountability for RUE splint application as ordered.
Review of Resident #91's Care Plan revealed that there were no goals or interventions related to a RUE hand splint application.
On 05/22/2023 at 11:36 AM, the Resident #91's RUE hand splint was observed on the window sill.
On 05/24/2023 at 11:19 AM, the surveyor interviewed Certified Nursing Assistant (CNA) #3 who stated that Resident #91 was independent with care and she only assisted the resdient to shower and make his/her bed.
On 05/24/2023 at 11:05 AM, the surveyor interviewed Licensed Practical Nurse (LPN) #1 who stated that the resident did not have any splints ordered, only lotion.
On 05/24/2023 at 11:14 AM, the surveyor observed Resident #91 self-propelling in the wheelchair in the hallway and the resident did not have his/her RUE hand splint on.
On 05/25/2023 at 11:32 AM, the surveyor interviewed Licensed Practical Nurse/Unit Manager (LPN/UM) #2 who stated that she believed that Resident #91 had a splint, but would have to clarify. LPN/UM #2 looked in the computer and stated that it looked like an order was placed by Occupational Therapy (OT) on 04/13/2023 for a hand splint to be worn three and a half to six hours a day as tolerated. LPN/UM #2 stated that the order should have been placed under scheduling details, but that was not completed so the order did not appear on the MAR/TAR for nursing to assist the resident with splint application. LPN/UM #2 stated that therapy also came to the unit and provided staff education on splint usage.
On 05/26/2023 at 10:01 AM, the surveyor interviewed the Director of Rehabilitation/Speech Language Pathologist (DOR/SLP) who stated that best practice was to make a recommendation via a triplicate form for the Unit Manager (UM). At that point, the UM wrote the order for the splint and updated the care plan to include splint usage. The DOR/SLP stated that the OT probably placed the order in the EHR incorrectly and did not enter scheduling details. She explained that either nursing or the aides could place the splint on the resident. The DOR/SLP confirmed that on 04/03/2023 a Therapy In-Service was completed with the staff who were educated on splint use and indicated that Resident #91 would tolerate hand splint on RUE for a minimum of three to five hours and maximum of six hours daily with nursing encouragement. She stated that either nursing or the aides could apply the splint and nursing did daily skin checks.
In a later interview with the DOR/SLP on 05/26/23 at 10:50 AM, she stated that the purpose of the RUE hand splint was to decrease the risk of contractures (shorteningand hardening of muscles and tendons). The Occupational Therapist (OT) who was present at that time, explained that the splint decreased contractures and maintained the resident's range of motion. The OT stated that OT placed orders in the EHR, but they did not schedule them and that was why management follow-up was needed. The OT further explained that Resident #91 needed the RUE splint solely to maintain their current level of function as the resident was not at risk for contractures.
On 05/26/23 at 11:38 AM, Resident #91 was observed lying in bed awake. The resident stated that he/she did not have their RUE splint on and stated that it was in the bottom drawer across the room. The surveyor confirmed that the splint was in the drawer and out of the resident's reach.
On 05/26/23 at 11:54 AM, the surveyor interviewed CNA #1 who stated that the resident was only assisted to shower and did not use a RUE splint on their hand.
On 05/26/23 at 12:02 PM, the surveyor interviewed LPN #1 who stated that she was not aware that Resident #91 needed a RUE splint and it was not on the MAR/TAR, only lotion was ordered. LPN #1 further stated that she was not informed by the LPN/UM #2 or nursing in report that the resident required a RUE splint.
On 05/26/2023 at 12:20 PM, the surveyor interviewed LPN/UM #1 who stated that Resident #91 used to wear a splint on the RUE but some how it fell through the cracks. LPN/UM #1 recalled that therapy provided a staff in-service and educated the staff about splint usage. LPN/UM #1 stated that she saw the resident wear the splint at times but did not question it.
On 05/26/2023 at 1:41 PM, the surveyor interviewed CNA #1 who reviewed ADLs (activities of daily living) with the surveyor in the Kiosk. CNA #1 stated that Resident #91 now had an entry for a right hand splint to wear as tolerated with directions for used provided in the link to the resident's care plan. CNA #1 stated that she was unaware of that the resident needed a splint previously.
On 05/31/2023 at 12:41 PM, the surveyor observed Resident #91 lying in bed and the resident's splint was on the window sill. The resident stated that he/she had given up on staff putting it on. The resident stated that he/she could not move to get over to the window sill and could not put it on alone.
On 05/31/2023 at 12:43 PM, the surveyor interviewed CNA #3 who stated that Resident #91 usually put the RUE splint on themselves.
On 06/02/2023 at 10:26 AM, in the presence of the LPN/UM #2, Resident #91 stated that he/she could now apply the splint themselves on their right hand. The resident stated that it was hard for them to do independently as the resident was right handed. The resident stated, If I do not do it, nothing gets done. The resident demonstrated that he/she was able to to donn (put on) the splint and did so with some difficulty.
On 06/02/2023 at 12:06 PM, in an interview with the Administrator, Director of Nursing (DON), Regional Director of Clinical Services (RDCS) the RDCS stated that the CNAs were educated on offering the splint to Resident #91 as the resident required assistance to donn the RUE splint.
Review of the facility's policy, Appliances-Sprints [sic.}, Braces and Slings (Revised 4/19) revealed the following:
In order to protect the safety and well-being of residents, and to promote quality care, this facility uses appropriate techniques and devices for appliances, splints, braces and slings. To assure all splints, braces, slings etc. are used appropriately and cared for properly and upper and lower extremities are maintained in a functional position.
Nursing:
Ensures proper schedule for donning and doffing (removal) appliance is known by CNA staff and provides appropriately sign off of task options.
Ensures the staff is aware where device is to be stored and cared for
Release devices/appliances per physician order
NJAC 8:39-27.2(m)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** NJ#00158216
Review of the residents admission Record revealed Resident #284 was admitted to the facility with diagnosis that inc...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** NJ#00158216
Review of the residents admission Record revealed Resident #284 was admitted to the facility with diagnosis that included, but was not limited to fracture of the second cervical vertebra and chronic kidney disease.
On 06/02/23 at 10:00 AM, the surveyor reviewed the facility provided Quality Assurance (QA) report regarding Resident #284. The report indicated the resident was found on the floor on 9/10/22 at 7:25 AM. The conclusion of the report indicated that Resident #284 lowered himself to the ground and was found on the floor next to his bed. The wheelchair was locked, floor was clean and dry, bed was in the low position, call bell was within reach and not engaged. No injury was noted. There is no mention of the brakes on the bed being engaged.
On 6/02/23 at 02:02 PM, the surveyor reviewed a Registered Nurse assessment dated [DATE] at 14:07 which reflected, came into the facility approximately 8:30 AM and got a phone call from resident's sister in regards to resident saying he/she lowered himself to the floor because the bed moved and he/she lost his footing. Advised the sister that I would speak to the resident as well as the supervisor that was there. With further investigation, the supervisor advised this nurse that the resident was found on the floor when the nurse and the supervisor heard the resident yelling for help. Spoke with the resident, he/she advised that the bed wasn't locked, he lost his footing went to put his hand on the bed and realized it was moving. Resident then stated that he/she lowered himself/herself to the floor to prevent a fall. Spoke with the supervisor and the nurse gain, and they confirmed what the resident had told this nurse. This nurse spoke to residents sister and explained the situation to her, in which she was very understanding. Neuro checks started and completed, and initial even [sic.] completed. Will continue to monitor.
On 6/2/23 at 2:02 PM, the RDCS stated the breaks on the bed may not have been broken. She stated the staff may not have engaged the brakes.
A review of the facility provided In-Service Attendance Record reflects that the facility in serviced the staff on 9/10/22, regarding ensuring that resident's beds and wheelchairs were secured (locked). Staff will ensure resident's bed or wheelchair is locked before and after care.
A review of the facility policy titled Falls Management and Prevention revised 1/20/20 reflects The interdisciplinary team identifies and implements appropriate interventions to reduce the risk of falls or injuries while maximizing dignity and independence.
NJAC 8:39-27.1 (a), 33.1 (d)
Based on observation, interviews, review of the medical record and other facility documentation, it was determined that that the facility failed to: a) properly assess and implement the facility's fall management policy for a resident after a reported, unwitnessed fall b) ensure fall prevention interventions were followed by ensuring that a resident's bed was in the locked position This deficient practice was identified for 2 of 5 residents (Resident #99, Resident #284) reviewed for falls.
This deficient practice was evidenced by the following:
1. During the initial tour of the facility on 05/17/23 at 10:52 AM, the surveyor observed Resident #99 who was seated at the foot of an unsampled resident's bed visiting with friends. The Resident reported a fall from bed a couple of nights ago and lifted their shirt and revealed a large circular purple bruise on the right side of the upper abdomen. The resident stated he/she also had a bruise and a cut on the right knee which was covered beneath the resident's clothing. The resident stated he/she informed the nurse whose name the resident did not know. The resident stated that the nurse then proceeded to place a band-aid on their knee and no other treatment was rendered. The resident stated that he/she requested to go to the hospital and the nurse stated, We do not send people out to the hospital for bruises.
According to the admission Record Resident #99 was admitted to the facility with diagnosis that included, but were not limited to: Difficulty in walking, acute and chronic respiratory failure with hypercapnia, chronic obstructive pulmonary disease (COPD, a condition involving constriction of the airways and difficulty and discomfort in breathing), major depressive disorder (psychiatric condition), and Type 2 diabetes mellitus.
Review of the Quarterly Minimum Data Set (MDS), an assessment tool dated 03/05/23, revealed that the resident had a Brief Interview for Mental Status score of 12 out of 15 which indicated that the resident was moderately cognitively impaired. Further review of the MDS revealed that the resident required supervision and set up for bed mobility, ambulation and limited assistance of one staff for toilet use and personal hygiene. Further review of the MDS indicated that the resident had no documented falls or shortness of breath documented during the quarterly review.
05/22/23 10:55 AM, the surveyor attempted to meet with Resident #99 and was informed by Licensed Practical Nurse (LPN) #2 that the resident was hospitalized .
Review of the Progress Notes (PN) contained within the electronic health record of Resident #99 revealed an entry that was written by LPN #2 which indicated that the resident was sent out of the facility without incident accompanied by a Certified Nursing Assistant (CNA) to a pulmonology (lung doctor) appointment.
Further review of the PN revealed an entry written on 05/19/23 at 10:39 AM, by Licensed Practical Nurse/Unit Manager (LPN/UM) #2 which revealed that the CNA who accompanied Resident #99 to the pulmonology appointment phoned to report that the resident had a low oxygen level and was currently with the pulmonologist. The LPN/UM #2 phoned the pulmonologist's office and spoke with the Physician's Assistant who reported that the resident's pulse oximetry level was around 60% and the resident was lethargic and was sent to the hospital for further evaluation.
Further review of the PN revealed an entry written by LPN #2 on 05/19/23 at 12:42 PM, which indicated that she phoned the hospital and confirmed that Resident #99 was admitted to the hospital with SOB (shortness of breath) and CO 2 (carbon dioxide) retention.
On 05/24/23 at 9:00 AM, the Regional Director of Clinical Services (RDCS) provided the surveyor with two Full QA Reports which indicated that Resident #99 had an unwitnessed fall on 03/03/23 at 1:00 PM, after the resident tried to put a food tray on the food cart which resulted in an abrasion to the right knee. The resident reported the fall to a CNA and stated, I fell and got myself up.
Further review of a Full QA Report dated 05/10/23 at 2:18 PM, revealed that the resident had a witnessed fall in the activity room and was standing up while playing a card game and lost their balance and fell, landing on the left side. The resident did not sustain any bruises or skin tears as a result.
On 05/25/23 at 2:55 PM, the surveyor reviewed a Weekly Skin Monitoring assessment which was completed on 05/18/23 at 2:55 PM, by an agency LPN which indicated that Resident #99's skin was intact and there were no new skin alterations and the skin was warm, dry and intact.
On 05/25/23 at 11:26 AM, the surveyor interviewed LPN/UM #2 who stated that Resident #99's last reported fall occurred in the activity room when the resident fell and lost their balance on 05/10/23.
At that time, the surveyor reviewed the 24 Hour Report binder which failed to contain documented evidence that Resident #99 had an unwitnessed fall from bed and sustained abdominal bruising.
The surveyor reviewed a Physician's Progress Note contained within Resident #99's electronic health record effective 05/15/23 at 5:00 PM, which revealed:
History of Present Illness:
.Pt continues to c/o dyspnea (difficulty breathing) on exertion. Pulmonary consult is pending. Pt is ambulatory and is c/o right lower quadrant abdominal ecchymosis from recent fall. No other acute medical issue reported. Medications revived [sic.].
Plan:
Fall: recent fall from bed. Likely related to recent bed rails issue. Continue fall precaution.
Abdominal wall ecchymosis: 2/2 to trauma. Start pt on Muscle rub q 6 hr prn (as needed).
On 05/26/23 at 11:04 AM, the surveyor interviewed Resident #99's Medical Doctor (MD) who stated that on 05/15/23, he saw the resident walking in the hall with therapy and the resident informed him that they sustained a bruise recently after he/she fell from the bed. The MD explained that the facility discontinued all bed rails as they were perceived as a restraint. The MD stated that the resident used to have a bed rail to transfer and to help the resident from falling out of bed as the resident had a large body habitus and could fall out of the bed when they turned over in bed. He stated the resident's abdomen was soft, as the hematoma (a solid swelling of solid blood within the tissues) was resolving. The MD stated the resident did not tell me about any knee injury, only the belly. The MD stated that the resident's belly was soft and it was not warranted to send the resident to the hospital. The MD stated he did not know why the resident's pulse ox decreased. The MD stated that resident's pulse oximetry level was usually in the 90's and he was surprised why there was a low reading as the resident's lungs sounded okay. The MD stated he did not speak to the nurses about the abdominal bruising and fall from bed because he assumed the resident was already assessed by the nurses. The MD stated that if a resident fall was reported the nurses usually assessed the resident, documented the incident and texted him to inform him of the fall. He stated that he was not informed of the resident fall by the facility nursing staff.
On 05/26/23 at 12:07 PM, the surveyor confirmed that Resident #99's full-time CNA was not available for interview. At that time, the surveyor interviewed CNA #4 who stated that he last cared for Resident #99 a week and a half ago. He stated that the resident was set up for care and was able to wash and dress his/herself. CNA #4 stated that he had not seen the resident's skin and the resident had not reported a fall to him.
On 05/26/23 at 12:37 PM, the surveyor interviewed the Registered Nurse (RN) who stated that if a resident reported a fall she would assess the resident, and notify the unit manager, doctor and family. The RN stated that she would document the fall in a progress note, incident report and on the 24 Hour Report.
On 05/26/23 at 1:53 PM, the surveyor interviewed the agency LPN who stated that she worked at the facility for two years. She stated that on 5/18/23, she was assigned to wound rounds. She stated she performed a skin assessment on Resident #99 and did a full body scan and noted redness on the right side of the resident's abdomen. She stated, It was just a little bit red. She stated that she reviewed the resident's MD's PN and noted that he documented that he saw the bruise. She explained that if she documented the finding on her Weekly Skin Monitoring Documentation it would start a new UDA (User Defined Assessment). She stated that she did not look at the nurse's notes because it was not a new finding. She stated if it were a pressure ulcer, she would have measured it. She described the resident as independent and stated that the resident informed her of the fall. She stated that she had not noted any lacerations on the resident's legs. She stated that the resident was in bed and was a little sleepy at that time. The surveyor asked the agency LPN to describe the facility process for a resident with a reported fall with sustained bruising. She stated she would call the doctor and ask for an order to send the resident out. She further stated that she would then document the resident's complaint of pain. She further stated that she did a competency for skin assessment today or yesterday and once a year.
On 05/26/23 the surveyor was provided with a Standard Pre-Survey Review Treatment Observation Dressing: Aseptic competency dated 01/10/23. The facility was unable to provide the surveyor with documented evidence that the agency LPN received training and competency related to Weekly Skin Monitoring Documentation.
On 05/26/23 at 2:07 PM, the surveyor interviewed CNA #2 who was Resident #99's full-time CNA. CNA #2 stated that she worked on 05/18/23 and the resident had not reported a fall to her. She stated that she did not see the resident's skin as the resident dressed himself.
On 05/26/23 at 2:58 PM, the surveyor interviewed the Director of Nursing (DON) who stated that when Resident #99 reported the fall from bed and requested to go to the hospital the nurse should have informed the doctor and sent the resident out as it was their right. The DON stated that a physician's order was required to perform first-aid such as placing a band-aid on the resident's knee. The DON explained that the agency LPN who noted redness on the resident's abdomen should have reviewed the previous Weekly Skin Monitoring documentation to see if the abdominal bruising was documented, not the physician's PN. The DON stated that the agency LPN should have documented the bruise, described it and measured it to make sure that it did not spread. The DON stated that the agency LPN should have documented that the skin was intact, but there was an ongoing bruise. The DON stated that if a resident reported an unwitnessed fall a full body assessment should have been performed including neuro check,s and documented notification of administration, MD, family, complete the 24 Hour Report for a three day follow-up, and complete the event report. The DON confirmed that the resident's side rails were removed from the bed after it was determined that the resident lacked the ability to lower and raise the side rails independently in accordance with facility policy.
On 05/31/23 at 12:08 PM, the surveyor interviewed LPN #2, Resident #99's full-time nurse, who stated that she last saw the resident prior to a scheduled appointment with the Pulmonologist. LPN #2 stated that the resident had not reported a fall and was able to ambulate out of the facility to be transported to their appointment. LPN #2 stated that the resident's MD should have reported the resident's report of bruising and fall to nursing for follow-up.
On 06/05/23 at 1:30 PM, the Regional Director of Clinical Services (RDCS) provided the surveyor with the requested 24 Hour Report and Change in Condition and Nursing Unit Activities which indicated that on 05/19/23 Resident #99 was oof (out of facility) to a Pulmonary Appointment. admitted to hospital with Dx: SOB and CO 2 retention. Their was no further documentation that pertained to Resident #99 within the documentation provided.
On 06/02/23 at 12:06 PM, in the presence of the survey team, Administrator, and DON the RDCS stated that Resident #99's MD should not have assumed that the resident's fall was a reported fall and discussed it with nursing or the unit manager.
Review the facility's policy, Falls Management and Prevention (Revised 1/2020) revealed the following;
The falls may be witnessed, reported by the resident an observer or identified when a resident is found on the floor or ground.
Post Fall: In the event a resident has fallen and/or is found on the ground, a complete heard-to-toe assessment must be performed .
.Obtain vital signs, obtain neurological checks per policy for any unwitnessed fall or any fall with evidence of injury to head.
If no obvious injury move resident to a comfortable position. If injury, severe pain or abnormal assessments observed, call 9-1-1- transfer.
.Obtain finger-stick blood sugar if known diabetic.
The nurse will complete an incident report.
Contact physician and family and document in the medial record, including time and person spoken with
Resident fall will be evaluated for 72 hours' post fall , including full vital signs every shift.
The Director of Nursing will be notified immediately for falls resulting in injury an/or transfer. The DON will notify State agency per state specific requirements.
Resident will be referred to therapy for a screen-for indiction of need for therapy interventions.
Review of the facility's policy, Accidents-Incidents (Revised 8/2019) revealed the following:
It is the policy of the Facility to monitor and evaluate all occurrences of accidents or incidents or adverse events occurring on the facility's premises which is not consistent with the routine operation of the facility or care of a particular resident. These occurrences must be evaluated and investigated.
.The occurrence may be a fall, skin tear, bruise, new pressure ulcer and may involve abuse, neglect, and mistreatment or an injury of unknown origin .
Procedure:
The following forms make up the Incident and Accident packet for investigating and reporting:
Accident and Incident Report Form
Incident/Accident Statement Form RN Supervisor/UnitManager
Incident/Accident Statement Form Involved Party Statement-for all those involved
CNA Statement form-for those on duty at the time of the incident
Neuro Checklist-for unwitnessed accidents/incidents
Rehab Referral form-if applicable
Post-Accident/Incident Check List
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, review of medical records and other facility documentation, it was determined that the facili...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, review of medical records and other facility documentation, it was determined that the facility failed to provide a resident with nutritional interventions that were recommended for a resident with significant weight loss. This deficient practice was identified for 1 of 2 residents (Resident #102) reviewed for nutrition.
This deficient practice was evidenced by the following:
On 05/24/23 at 9:06 AM, the surveyor observed Resident #102 lying in bed with the head of the bed elevated eating breakfast. The Certified Nursing Assistant (CNA) #1 who assisted the resident stated that the resident always ate all of his/her food and asked for seconds.
Review of the admission Record revealed that Resident #102 was readmitted to the facility in February of 2022 with diagnoses which included but were not limited to: vascular dementia, cerebral infarction (stroke), aphasia (language disorder that affects a persons ability to communicate), dysphagia (difficulty swallowing), alcoholic cirrhosis of the liver, and generalized muscle weakness.
Review of the Quarterly Minimum Data Set (MDS) dated [DATE], revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 03 out of 15 which indicated that the resident was severely cognitively impaired. Further review of the MDS revealed that the resident had a weight loss while not on a physician-prescribed weight-loss regimen and was 74 inches tall and weighed 173 lbs.
Review of Resident #102's Care Plan revealed an entry which indicated that resident had a nutritional problem or potential nutritional problem with significant weight loss/gain that was initiated on 09/16/18. Further review of the Care Plan revealed an entry which indicated that the resident had interventions which included provide diet and consistency per MD order Double Portions. On 02/05/22, an entry was initiated to offer resident a snack every HS (hours of sleep).
Review of the Order Summary Report dated 06/01/23 revealed that on 12/01/22, Resident #102 was ordered a regular diet, thin (regular) liquids, assist, set-up, and general po (per oral) supervision, upright position, small bites, small sips, slow rate, and alternate 2-3 bites/sip for diet. On 12/08/22 an order was placed for Ensure Plus three times a day for Supplement give 8 oz daily. On 02/05/22 an order was placed to weigh on admission/readmission x 1, then weekly x 4, then monthly. On 03/06/23 an order was placed for Mirtazapine (Remeron) tablet 7.5 mg give one tablet by mouth at bedtime for appetite stimulant.
On 05/26/23 at 12:47 PM, the surveyor observed Resident #102 eating lunch in the dining room. The resident ate 100% of the meal which included macaroni and cheese, cauliflower, vegetable soup, an ice cream cup, milk and iced tea. The portion size of the macaroni and cheese and cauliflower appeared small. The Registered Dietician (RD) was present and assisted other residents who dined at the same dining table.
On 05/26/23 at 2:20 PM, the surveyor interviewed the RD who stated that Resident #102 had experienced a significant weight loss and the resident weighed 193 lbs in November 2022 and on 12/04/22 the resident weighed 180.3 lbs. The RD stated that a thirteen pound weight loss of 6.7% was identified and a reweight was done on 12/7/22, and the resident weighed 178 lbs. The RD stated that the rationale for the 15 pound weight loss was not known as the resident had a documented food intake of 75% at meals. The surveyor asked the RD if weekly weights were obtained in response to the identified weight loss. The RD stated that with the reweight we assumed that the weight was accurate. The RD stated that the resident's diet was upgraded and dietary supplements were increased to three times per day. The RD stated that the scale was checked for accuracy in March 2022 and it was replaced. Review of the resident's weights within the electronic health record revealed the following: on 01/17/23 178 lbs, on 02/13/23 174 lbs, on 03/09/23 173 lbs, on 04/12/23 172 lbs, and on 05/01/23 173 lbs. The RD stated that though it was not documented, the resident looked the same and did not appear to have lost weight.
The RD further explained that in February the resident's weight was 174 lbs so we added mighty shakes in addition to the supplements. The RD stated that in March the resident weighed 173 lbs and the Medical Doctor was informed of the weight loss and Remeron (antidepressant which may stimulate appetite) was prescribed. The RD stated that the resident's current nutrition plan was continued which also consisted of double portions of protein or starch. The RD explained that the resident's tray ticket should indicate 2 X for things that should be served in double portion. The surveyor asked if the macaroni and cheese that was served at lunch to the resident looked like it was a double portion size? The RD stated that she delivered the meal tray to the resident and had not actually looked at it. The RD further stated that the Food Services Director (FSD) was informed of the recommended scoop sizes to be used when double portions were served.
On 05/31/23 at 12:48 PM, the surveyor observed Resident #102 seated in a chair eating lunch in the dining room. The resident ate 100% of the meal and only a small, single chicken drumstick bone remained on the plate. The surveyor reviewed the meal ticket which indicated the resident was served: Regular diet, thin liquids, weighted spoon and weighted fork (provide additional weight to stabilize hand and arm movements for those who experience tremors or shakes when eating), 2 X 3 oz Oven Fried Chicken, 2 X 2 fl oz Country Gravy, mashed potatoes, wax beans, mandarin oranges, 4 fl oz juice, 8 fl oz 2% milk, 4 fl oz water, 4 fl oz iced tea, and a 4 fl oz Mighty Shake. The surveyor observed that the resident had not received weighted utensils, Mighty Shake or a double portion of chicken.
On 05/31/23 at 12:54 PM, the surveyor interviewed the Dietary Aide (DA) #1 who confirmed that the Resident #102 had not received a weighted spoon or fork as indicated on the tray ticket and stated that it must have been missed. The surveyor asked DA #1 why there was only one single small chicken bone on the resident's plate if the resident were served 2 X the serving of chicken? DA #1 stated that the resident may have gotten one big piece of chicken instead of two and he was unable to make that determination based on the chicken drumstick bone that remained on the resident's plate.
On 05/31/23 at 12:56 PM, the surveyor interviewed CNA #1 who stated that Resident #102 had not received a weighted fork or spoon but did well with standard silverware. CNA #1 further stated that the resident normally received one large piece of chicken, not two as indicated on the meal ticket.
On 05/31/23 at 1:49 PM, the surveyor interviewed the FSD who stated that he worked at the facility for nearly eight years. The FSD stated that today a chicken leg/thigh of oven fried chicken was served for lunch. The FSD stated that he probably had to cut the chicken in half for the resident as he may have run a little short. The FSD stated that he had not realized that the resident was ordered double portions until one week ago when a diet requisition slip was brought down to the kitchen. The FSD stated that he was not aware that the resident required a weighted fork and spoon as there were only three residents at the facility who required them as indicated by therapy recommendation. The FSD stated that the dietary staff were required to review the meal tickets while on the tray line to ensure that both weighted silverware and double portions were provided as indicated on the meal ticket. The surveyor asked the FSD why the resident had not receive the mighty shake nutritional supplement? The FSD stated that he ran out of the mighty shakes yesterday.
On 05/31/23 at 2:31 PM, the FSD provided the surveyor with a Diet Requisition slip dated 05/17/23, for Special Request (i.e., Likes/Dislikes) Portion Adjustment Large Portion that was signed by the Assistant Director of Nursing (ADON). The FSD also provided the surveyor with a document titled, Adaptive Feeding Audit dated 04/06/23, that was provided by the Director of Rehabilitation/Speech Language Pathologist (DOR/SLP) which contained three resident names who required modified sippy cups. Resident #102 was not included on the list for weighted forks and spoons. The FSD explained that the RD informed him that the resident no longer required the weighted fork and spoon and it should not have been on the resident's meal ticket any longer. The FSD further explained that the Diet Requisition slip for large portions was provided by the ADON on 05/17/23.
On 05/31/23 at 2:45 PM, the surveyor interviewed the ADON who stated that she was informed on 05/17/23 by the 3-11 CNA that the resdient had a large appetite and was supposed to get large portions. The ADON stated that she completed a dietary requisition form and took it down to the kitchen. The ADON stated that she was not informed by the RD that the resident needed double portions prior.
On 05/31/23 at 03:02 PM, the surveyor interviewed the RD who stated that double portions should have been implemented for Resident #102 in December 2022 and the FSD should have known and ensured that the resident received double portions. The RD stated that when the request for double portions was placed in the diet system it was reflected on the diet ticket.
On 06/01/23 at 2:32 PM, the surveyor interviewed the RD who stated that she reviewed her notes and in December 2022, she documented that the Resident #102 was getting double portions in her note. The RD explained that she thought that she messed up at some point thinking that the resident had double portions and they were not really there. The RD stated that the resident absolutely should have received double portions from 05/17/23 to present as indicated on the current meal ticket. The RD further stated that an order for double portions should have been placed in the electronic health record, in the Care Plan and in the diet system. The surveyor questioned why the resident's medical record failed to contain the documentation as described by the RD? The RD stated that she learned from her mistakes and she should have placed an order into the resident's electronic health record for double portions and into the diet system. The RD stated that the ADON also should have placed an order into the electronic health record in addition to the diet requisition form that she sent to the FSD.
The RD further stated that Resident #102 weighed 173 lbs on 05/01/23 and when the resident was weighed on 06/01/23 in a wheelchair the resident weighed 191 lbs. The RD stated that she wanted to bang her head when this happened as she was unable to explain the discrepancy. The RD stated that she wanted to get another reweight.
On 06/02/23 at 10:05 AM, the surveyor accompanied the RD, Licensed Practical Nurse/Unit Manager (LPN/UM) #2 of Second Floor A/B Units, and CNA #2 to weigh Resident #102 in a wheel chair on a chair scale. The wheelchair was weighed first and weighed 36.8 lbs. The resident was then weighed and weighed 229 lbs in the wheel chair. The RD stated that the resident's weight was 192.2 lbs. The RD further stated that she did not know if there was an issue with scale accuracy. The RD stated that previously staff were not required to document whether the resident stood for their weight or if they were weighed in a wheelchair or mechanical lift but they were required to do so now.
On 06/02/23 at 10:38 AM, the surveyor interviewed LPN/UM #2 who stated that the RD was required to notify the resident's physician of weight loss or the assigned doctor monitored the resident's weights. The surveyor reviewed Resident #102's electronic health record and observed a physician's progress note dated 12/23/22 at 4:45 PM, revealed that the resident's physician noted the resident's weight loss and informed the resident's responsible party.
On 06/02/23 at 12:06 PM, the surveyor interviewed the Administrator regarding Resident #102's double portions, weighted silverware and tray accuracy. The Administrator stated, If it is on the ticket, it should go on the tray. The Administrator further explained that an order was required for the items listed on the meal ticket.
The Director of Nursing (DON) who was present at that time stated that the Unit Manager along with the RD were responsible to ensure that weekly weights were done when indicated. She stated that residents were weighed upon admission, and weekly x four, and after four weeks, they were weighed monthly thereafter. She further stated that if the resident had a weight loss or gain of five lbs then weekly weights were required to be completed x four. The DON further stated that in early February 2023, Resident #102's order for weighted silverware should have been discontinued from the meal ticket.
Review of the facility policy titled, Weight Assessment and Interventions (Reviewed 02/23) revealed the following:
Policy: The Multidisciplinary team will strive to prevent, monitor, and intervene for undesirable weight change for our residents.
.Weights will be recorded in the medical record (electronic health record where available) for each resident.
a. Any weight change of 5 lb [sic.] in a month and 3 lbs in a week since their last weight assessment will be retaken within 48 hrs for confirmation and verified by nursing.
b. Re weigh should be reviewed by the Licensed Nurse.
c. Licensed Nurse will notify Dietician of identified weight change once reviewed.
d. Dietician notification should be documented within Resident's medial record
e. Dietician or diet technician will respond within 72 hours of receipt of notification
.The threshold for significant unplanned and undesired weight change will be based on the following criteria:
a. 1 month-5% weight change is significant; greater than 5% is severe.
.If the weight change is desirable, this will be documented and no change in the care plan will be necessary.
.Individual care plans shall address, to the extent possible:
a. The identified cause of weight change;
b. Goals and benchmarks for improvement; and
c. Time frames and parameters for monitoring and reassessment.
NJAC 8:39 17.1(c), 17.2(d), 27.2(e)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on observation, interview, facility documentation review and clinical record review, it was determined that the facility failed to provide oxygen (O2) therapy consistent with physician's order. ...
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Based on observation, interview, facility documentation review and clinical record review, it was determined that the facility failed to provide oxygen (O2) therapy consistent with physician's order.
This deficient practice was identified for 1 of 2 residents reviewed for oxygen therapy, Resident #70 and was evidenced by the following:
On 05/24/2023 at 11:00 AM, the surveyor observed Resident #70 sitting on the bed receiving oxygen per nasal cannula (NC) (device used to deliver supplemental oxygen therapy via nasil passages) by way of a concentrator (concentrates the oxygen from a gas supply by removing nitrogen to supply oxygen). The O2 concentrator was set to deliver O2 at a flow rate of 3 liters via NC and there was separate tubing on the dresser across the room that was partially inside the top drawer. The Certified Nursing Assistant (CNA) was assisting Resident #70 with getting dressed and removed the tubing and laid it down on the residents' bed. The O2 tubing was observed on the bed and was dated for 5/24/2023 with a piece of plastic tape.
During an interview with the surveyor, CNA revealed that Resident #70 cannot assist with care, exhibited behaviors, and was also receiving O2 and the nurses were responsible for the O2 setting. The CNA indicated that she did not touch the O2 concentrator and could not speak to why the setting was incorrect, why the machine was dated for 05/10/2023, or why the tubing was on the dresser. The CNA added the nurses would be responsible for that.
On 05/24/2023 at 11:05 AM, the surveyor reviewed Resident #70's current medical record which revealed that Resident #70 was admitted to the facility in January 2022 with diagnoses which included, but not limited to history of (h/o) Chronic Obstructive Pulmonary Disease (condition involving constriction of airways), h/o lung cancer, colon cancer, anxiety, dementia, right eye blindness, cataract, hospice, and claustrophobia (fear of closed spaces).
Further review of the clinical record revealed a Physician Order Sheet (POS) with a start date of 06/27/2022 that contained the following order: Supplemental oxygen via 2 at 2L (Liters)/Minute to maintain oxygen SATS greater than 91% (HX COPD 88%, Without Hx lung disease 90%) every shift Check O2 sat every shift. Every night shift every Sunday for Equipment maintenance change and date oxygen tubing and storage bags once weekly.
The most recent annual Minimum Data Set (MDS) an assessment tool with a date of 02/25/2023, indicated that Resident #70 had a Brief Interview of Mental Status (BIMS) score of 02 indicating that Resident #70 had severe cognitive impairment.
On 05/24/2023 at 11:08 AM, the surveyor interviewed the Registered Nurse (RN) assigned to Resident #70 regarding the oxygen setting, the 05/10/2023 expiration date on the oxygen machine, and the tubing on the dresser. The RN verified that the physician's order was for Resident #70 to receive O2 at a flow rate of 2 liters/min via nasal cannula. The surveyor entered Resident #70's room with the RN and both observed that the concentrator setting was for O2 to be delivered at 3 liters via NC and O2 tubing was noted to be on the dresser and partially in the top drawer. Further review of the machine revealed there was a sticker with an expiration date for 05/10/2023. The RN confirmed that the physician's order for Resident #70 was for 2 liters of O2 not 3 liters as was set on the concentrator, that the oxygen machine should have been changed out as of the 05/10/2023 date, and the tubing should not have been left on the dresser.
On 05/24/2023 at 11:10 AM, the surveyor interviewed the Unit Manager (UM) regarding the incorrect O2 setting, the outdated label on the machine, and the tubing that was left on the dresser. The UM confirmed that the O2 physician's order must be followed and acknowledged that the label on the machine meant that the machine should have been changed. The UM added that the tubing should not have been on the dresser. The UM turned off the O2 machine and removed the tubing.
During the pre-exit conference on 06/01/2023 at 1:30 PM, the Licensed Nursing Home Administrator (LNHA), the Director of Nursing (DON), and the Regional Director of Clinical Services (RDCS) were informed of the findings. No further information was provided. The RDCS told the survey team that the RN on shift was an agency nurse and would be educated.
A review of the facility's policy titled, Oxygen Therapy last revised September 2022, revealed the administration of supplemental oxygen is an essential element of appropriate management for a wide range of clinical conditions. However, oxygen should be regarded as a drug and therefore requires prescribing in all but emergency situations. Failure to administer oxygen therapy with appropriate monitoring is an integral component of Healthcare Professional's role. Oxygen is administered according to physician order. Tubing change-Oxygen cannula tubing, without humidification, is changed weekly and prn, filters should be changed annually.
Follow manufacturer's instructions for use to apply, adjust the flow settings, clean, and remove the device.
NJAC 8:39-11.2 (b) 27.1 (a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, it was determined that the facility failed to A. establish a system of records for all controlled drugs in sufficient detail to enable an accurate re...
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Based on observation, interview and record review, it was determined that the facility failed to A. establish a system of records for all controlled drugs in sufficient detail to enable an accurate reconciliation for the dispensing of controlled medications and B. ensure a controlled drug was dispensed in accordance with professional standards of practice. This deficient practice was observed for 2 of 4 medication carts inspected and during the medication pass and was evidenced by the following:
A.On 5/24/23 at 10:43 AM, in the presence of the Licensed Practical Nurse (LPN), the surveyor inspected the medication cart on First Floor C Unit for storage and labeling of medications. During reconciliation of controlled medications, the surveyor observed the following:
1. 1 bottle of Methadone (a narcotic medication used to treat pain) in the narcotic box but the Controlled Drug Sheet (CDS) documented 2 bottles were left.
2. 41 Clonazepam (a narcotic medication used for anxiety) 0.5mg pills in the blister pack but the CDS documented there were 42 left.
The LPN stated that she should have signed the CDS when she administered the medications. She stated she was told to pass breakfast trays out and she was in disarray.
On 5/24/23 at 10:52 AM, in the presence of the LPN the surveyor inspected the medication cart on Second Floor D Unit for storage and labeling of medications. During reconciliation of controlled medications, the surveyor observed 16 Tramadol (a narcotic medication used to treat pain) 50mg in the blister pack but the CDS documented there were 17 left. The LPN stated that he should have signed the CDS and that he thought he had signed it out.
Review of the facility's policy titled, Control Substance Management, dated 08/2022, revealed that the medication nurse is responsible for recording any administered medications on the appropriate CDS including date, time, amount used and amount remaining signature.
On 5/25/23 at 11:56 AM, the Regional Director of Clinical Services (RDCS) stated the nurses should sign the CDS out when they give the medication.
B. On 5/22/23 at 8:45 AM, the surveyor observed the LPN preparing medication for Resident # 116. The surveyor observed 3 Lacosamide (a narcotic used to treat seizures) 150 mg in the blister pack. The declining inventory page for the Lacosamide 150mg was signed out 5/22/23 at 9am (after the current time). The surveyor observed 2 Lacosamide 50mg in the blister pack. The declining inventory sheet for Lacosamide 50mg was signed out 5/22/23 at 9am (after the current time). The surveyor observed the 2 pills in a medication cup in the top drawer of the medication cart. The LPN stated that she poured the pills early because Resident #116 asked for her medication. She stated that she signed the medications out early and placed the pills in the cart because she got sidetracked. She acknowledged that she should not have placed the medication in the top drawer. She stated she usually signs the CDS when she administers the medication. The surveyor observed the nurse administer Resident #116's scheduled medication with no concerns.
On 5/22/23 at 9:06 AM, the First Floor C/D Unit Manager stated that the LPN should not have signed the CDS before administering medication. She furthered that the LPN should not have placed any medication in the top drawer of the medication cart.
On 5/22/23 at 1:33 PM, the Director of Nursing stated the LPN should not have signed the CDS prior to administering the medication.
A review of the facility's Medication Administration-Documentation Policy with a last date revised of 1-2019 indicated, administration of medication must be documented immediately after (never before) it is given, and medication must be poured/distributed at the time of administration.
NJAC 8:39-29.2(d), 29.7(c)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** NJ #00151692, NJ #00153388, NJ#00157947, NJ#00158216, NJ00157442, NJ00158731, NJ00158017
Based on observation, interview, and re...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** NJ #00151692, NJ #00153388, NJ#00157947, NJ#00158216, NJ00157442, NJ00158731, NJ00158017
Based on observation, interview, and review of pertinent facility documentation it was determined that the facility failed to: a.) provide nursing and related services to assure the residents safety and attain or maintain the highest practicable physical, mental, and psychosocial wellbeing of each resident, as determined by resident assessments and individual plans of care in accordance with the facility assessment and b.) provide sufficient staffing numbers to meet minimum staffing requirements. This deficient practice was observed on 2 of 3 nursing units and for 4 of 9 residents' reviewed, (Resident #45, #72, #155 and #160) ) for care related to staffing.
This deficient practice was evidenced by the following:
Refer to F677
1. During the initial tour of the facility on 05/17/23 at 9:42 AM, the surveyors noted a strong smell of urine that permeated the air on the first floor of the facility in the hallway beyond the main entrance to the facility that led to the first floor nursing units.
On 05/24/23 at 9:02 AM, the surveyor interviewed Certified Nursing Assistant (CNA) #3 who stated that she was assigned to 13 residents. CNA #3 stated that she had to pass breakfast trays before she performed AM care for several more residents who were all incontinent and dependent on staff for care.
At 09:44 AM, CNA #3 delivered a meal tray to the room of Resident #45 who was lying in bed and wore a brief. The resident sat up on the side of the bed to eat breakfast and the surveyor noted that the resident's sheets were saturated with urine. CNA #3 stated that the resident's sheets were always saturated when she did care in the AM. The surveyor interviewed the resident who stated that he/she was last changed at approximately 4:00 AM. The resident sat up and ate breakfast on the side of the bed in a soiled brief on top of wet sheets while CNA #3 began to collect meal trays on the nursing unit.
At 10:00 AM, CNA #3 returned to Resident #45's room to do AM care with resident permission. The resident was assisted out of the bed and into a wheelchair. The resident's bed was saturated and the room smelled of urine. The resident wore a photo identification that was attached to a lanyard around the resident's neck. CNA #3 asked the resident to remove the lanyard and informed the resident that the plastic identification holder and photo were full of urine and mildew. The surveyor observed that the resident's identification was covered with a black and brown spots and a yellow liquid substance was present beneath the plastic cover that held the identification. CNA #3 stated that the resident's skin was intact. The surveyor asked the resident how he/she felt about delayed incontinence care and the resident stated, There was nothing that they can do about it. CNA #3 proceeded to obtain disinfectant cleaner from Housekeeping and wiped down the resident's urine soaked mattress which had rips and tears.
According to the admission Record (an admission summary) Resident #45 was admitted to the facility with diagnosis which included, but were not limited to: cerebral infarction (stroke), morbid obesity, osteoarthritis, difficulty walking and Hepatitis C (a form of viral hepatitis that is transmitted in infected blood, causing chronic liver disease).
Review of Resident #45's Quarterly Minimum Data Set (MDS, an assessment tool dated 05/07/23, revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated that the resident was fully cognitively intact and had no documented instances of rejection of care. Further review of the MDS indicated that the resident required extensive assistance of one person for both toilet use and personal hygiene and was occasionally incontinent of both urine and bowel.
At 10:51 AM, CNA #3 stated that she planned to take a 15 minute break and would resume AM care when she returned.
At 11:23 AM, CNA #3 entered the room of Resident #160 to do AM care with resident permission. The resident was assisted to sit up on the side of the bed. The resident wore a white hoody and the back of the hoody was wet and was stained with a yellow substance to the level of the resident's shoulders. The resident's bed was saturated. When interviewed at that time, Resident #160 was unable to state what time he/she was changed last. CNA #3 assisted the resident into the bathroom to get washed. CNA #3 then proceeded to strip Resident #160's bed and sprayed the mattress which had rips and tears with disinfectant cleaner.
According to the admission Record Resident #160 was admitted to the facility with diagnosis that included but were not limited to: difficult in walking, osteoarthritis, Human Immunodeficiency Virus (HIV), Parkinsonism (a disorder of the central nervous system that affects movement).
Review of Resident #160's Annual MDS dated [DATE], revealed that the resident had a BIMS score of 13 out of 15, which indicated that the resident was fully cognitively intact and had no documented instances of rejection of care. Further review of the MDS indicated that the resident required extensive assistance of one person for both toilet use and personal hygiene and was occasionally incontinent of both urine and bowel.
At 11:59 AM CNA #3 entered Resident #155's room to perform AM care with resident permission. CNA #3 stated that there were no sheets on the bed and she did not know where they were. CNA #3 stated that the resident's brief was soiled with feces since this AM, but she had other resident's to care for. CNA #3 removed the resident's brief and stated that his/her skin was intact. CNA #3 stated that she found the resident lying under a fitted sheet this AM and the resident had no blankets. CNA #3 proceeded to open the night stand and found a fitted sheet that was soiled with brown matter and was wet according to CNA #3.
According to Resident #155's admission Record the resident was admitted to the facility with diagnosis that included, but were not limited to: vascular dementia, neutropenia (presence of few neutrophils in the blood leaving the host vulnerable to infection), acute kidney failure, and adult failure to thrive.
Review of Resident #155's Quarterly MDS dated [DATE], revealed that the resident had a BIMS score of 05 out of 15, which indicated that the resident was severely cognitively impaired and had no documented instances of refusal of care. Further review of the MDS indicated that the resident required extensive assistance of one person for both toilet use and personal hygiene and was frequently incontinent of both urine and bowel.
At 12:06 PM, CNA #3 stated that when she arrived to work this AM the night shift CNA informed her that everyone was dry.
On 05/25/23 at 10:59 AM, the surveyor interviewed Licensed Practical Nurse (LPN) #1 who stated that she noted that the residents on her assignment were heavily incontinent and were not being changed as they should be. LPN #1 stated that the aides on day shift let her know that the residents were saturated about one week ago. LPN #1 stated that she informed Licensed Practical Nurse/Unit Manager (LPN/UM) #2 of her concern that the residents on her assigned unit were overly saturated with urine.
On 05/25/23 at 11:10 AM, the surveyor interviewed LPN/UM #2 who stated that she had worked at the facility since January 2023. LPN/UM #2 stated that no one had brought it to her attention that there were concerns with incontinence care on her assigned nursing units (2 A and 2 B).
On 05/25/23 at 11:15 AM, the surveyor requested that LPN/UM #2 come to Resident #45's room. Upon entry to the room, the resident was not in the room at the time and the resident's bed sheets were noted to be soaked and covered in a yellow substance. LPN/UM #2 stated that it had not looked like the resident had not received incontinence care since last night. LPN/UM #3 then proceeded to open the resident's night stand where the resident's photo identification/lanyard was kept at the resident's request. LPN #2 stated that the plastic that covered the identification contained mold and was stained yellow from being wet with urine. LPN/UM #2 stated that the CNA #3 had 14 residents yesterday and was required to have eight on day shift according to staffing mandate. LPN/UM #2 stated that staffing was not as adequate as it should be.
On 05/25/23 at 12:04 PM, the surveyor interviewed the Administrator in the presence of another surveyor regarding the heavy smell of urine that permeated the first floor of the facility. The Administrator attributed the odor to Resident #45 who often sat in his/her wheelchair at the entrance to the facility. The surveyor observed that the resident was not present when the odor was detected. The surveyor asked why the resident smelled so heavily of urine? The DON who was present at that time stated that it meant that the resident was wet. The Regional Director of Clinical Services (RDCS) who was also present stated that if everyone was wet during the incontinence tour, there were not enough nurses and aides to help the residents in a way that was manageable. Both the Administrator and the DON stated that it was not acceptable for residents bed sheets to be permeated with urine and feces.
2. On 5/24/23 at 8:55 AM, the surveyor accompanied by the Certified Nursing Assistant (CNA) completed an incontinence tour on the First Floor C Unit. Three random residents who were identified by the CNA as being dependent on staff for care, were observed for incontinence care. Resident #72 was observed in bed with a black shirt on that was not a pajama top. Resident #72 was asked by the CNA if she could check the incontinence brief and the resident agreed. Resident #72 was wearing an incontinence brief which was completely saturated with urine. The draw sheet and fitted sheet positioned under the resident were visibly soiled and discolored. When interviewed at that time, the CNA stated that when she came into work the residents including Resident# 72 were saturated. The CNA stated that she then must give the resident full care which included changing the sheets and giving a complete shower or bed bath.
According to the admission Record, Resident #72 had diagnoses that included, but were not limited to: Cerebrovascular Accident (stroke), hemiplegia (one sided weakness), and muscle weakness.
Review of Resident #72's Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 4/18/23, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 11 out of 15, which indicated that the resident was moderately cognitively impaired. The MDS further revealed that Resident #72 was incontinent and required extensive assist of two people for bed mobility and toilet use.
On 5/25/23 at 12:13 PM, the surveyors interviewed the Director of Nursing (DON), the Licensed Nursing Home Administrator, and the Regional Director of Clinical Services. The DON stated it was not acceptable to have a resident's brief, clothes, and bedding urine soaked.
On 5/25/23 at 1:20 PM, the surveyor interviewed the First Floor C/D Unit Nurse Manager. When told about the incontinent rounds completed on 5/24/23, she stated that Resident # 72 must not have received care on the 11 to 7 shifts and rounds were not done. She furthered that was not acceptable for the residents to be like that.
Review of the facility's Quality of Life/Dignity Policy (revised 10/21) indicated the following:
.Demeaning practices and standards of care the compromise dignity are prohibited. Staff shall promote dignity and assist residents as needed by:
.Promptly responding to the resident's request for toileting assistance; and other needs.
1.
For the week of complaint staffing from 01/23/2022 to 01/29/2022, the facility was deficient in CNA staffing for residents on 7 of 7-day shifts, deficient in total staff for residents on 1 of 7 evening shifts, and deficient in total staff for residents on 2 of 7 overnight shifts as follows:
-01/23/22 had 16 CNAs for 194 residents on the day shift, required 24 CNAs.
-01/24/22 had 17 CNAs for 194 residents on the day shift, required 24 CNAs.
-01/25/22 had 17 CNAs for 194 residents on the day shift, required 24 CNAs.
-01/26/22 had 15 CNAs for 194 residents on the day shift, required 24 CNAs.
-01/27/22 had 20 CNAs for 196 residents on the day shift, required 24 CNAs.
-01/28/22 had 18 CNAs for 196 residents on the day shift, required 24 CNAs.
-01/28/22 had 13 total staff for 196 residents on the overnight shift, required 14 total staff.
-01/29/22 had 8 CNAs for 196 residents on the day shift, required 24 CNAs.
-01/29/22 had 16 total staff for 196 residents on the evening shift, required 20 total staff.
-01/29/22 had 11 total staff for 196 residents on the overnight shift, required 14 total staff.
2.
For the 2 weeks of complaint staffing from 03/13/2022 to 03/26/2022, the facility was deficient in CNA staffing for residents on 14 of 14-day shifts, deficient in total staff for residents on 4 of 14 evening shifts, and deficient in total staff for residents on 10 of 14 overnight shifts as follows:
-03/13/22 had 12 CNAs for 197 residents on the day shift, required 25 CNAs.
-03/13/22 had 17 total staff for 197 residents on the evening shift, required 20 total staff.
-03/13/22 had 11 total staff for 197 residents on the overnight shift, required 14 total staff.
-03/14/22 had 14 CNAs for 196 residents on the day shift, required 24 CNAs.
-03/14/22 had 13 total staff for 196 residents on the overnight shift, required 14 total staff.
-03/15/22 had 12 CNAs for 195 residents on the day shift, required 24 CNAs.
-03/16/22 had 14 CNAs for 194 residents on the day shift, required 24 CNAs.
-03/16/22 had 11 total staff for 194 residents on the overnight shift, required 14 total staff.
-03/17/22 had 14 CNAs for 193 residents on the day shift, required 24 CNAs.
-03/17/22 had 12 total staff for 193 residents on the overnight shift, required 14 total staff.
-03/18/22 had 17 CNAs for 193 residents on the day shift, required 24 CNAs.
-03/18/22 had 9 total staff for 193 residents on the overnight shift, required 14 total staff.
-03/19/22 had 12 CNAs for 193 residents on the day shift, required 24 CNAs.
-03/19/22 had 16 total staff for 193 residents on the evening shift, required 19 total staff.
-03/19/22 had 9 total staff for 193 residents on the overnight shift, required 14 total staff.
-03/20/22 had 11 CNAs for 193 residents on the day shift, required 24 CNAs.
-03/20/22 had 16 total staff for 193 residents on the evening shift, required 19 total staff.
-03/20/22 had 12 total staff for 193 residents on the overnight shift, required 14 total staff.
-03/21/22 had 16 CNAs for 192 residents on the day shift, required 24 CNAs.
-03/21/22 had 18 total staff for 192 residents on the evening shift, required 19 total staff.
-03/22/22 had 14 CNAs for 192 residents on the day shift, required 24 CNAs.
-03/22/22 had 13 total staff for 192 residents on the overnight shift, required 14 total staff.
-03/23/22 had 16 CNAs for 192 residents on the day shift, required 24 CNAs.
-03/24/22 had 17 CNAs for 192 residents on the day shift, required 24 CNAs.
-03/24/22 had 12 total staff for 192 residents on the overnight shift, required 14 total staff.
-03/25/22 had 16 CNAs for 192 residents on the day shift, required 24 CNAs.
-03/26/22 had 14 CNAs for 195 residents on the day shift, required 24 CNAs.
-03/26/22 had 11 total staff for 195 residents on the overnight shift, required 14 total staff.
3.
For the 2 weeks of complaint staffing from 07/03/2022 to 07/09/2022, the facility was deficient in CNA staffing for residents on 14 of 14-day shifts, deficient in total staff for residents on 2 of 14 evening shifts, and deficient in total staff for residents on 3 of 14 overnight shifts as follows:
-07/03/22 had 7 CNAs for 194 residents on the day shift, required 24 CNAs.
-07/03/22 had 17 total staff for 194 residents on the evening shift, required 19 total staff.
-07/04/22 had 13 CNAs for 193 residents on the day shift, required 24 CNAs.
-07/05/22 had 14 CNAs for 192 residents on the day shift, required 24 CNAs.
-07/05/22 had 18 total staff for 192 residents on the evening shift, required 19 total staff.
-07/06/22 had 12 CNAs for 192 residents on the day shift, required 24 CNAs.
-07/07/22 had 13 CNAs for 192 residents on the day shift, required 24 CNAs.
-07/08/22 had 13 CNAs for 192 residents on the day shift, required 24 CNAs.
-07/09/22 had 14 CNAs for 196 residents on the day shift, required 24 CNAs.
-07/10/22 had 14 CNAs for 196 residents on the day shift, required 24 CNAs.
-07/11/22 had 13 CNAs for 196 residents on the day shift, required 24 CNAs.
-07/12/22 had 12 CNAs for 196 residents on the day shift, required 24 CNAs.
-07/13/22 had 14 CNAs for 194 residents on the day shift, required 24 CNAs.
-07/14/22 had 15 CNAs for 195 residents on the day shift, required 24 CNAs.
-07/14/22 had 12 total staff for 195 residents on the overnight shift, required 14 total staff.
-07/15/22 had 15 CNAs for 193 residents on the day shift, required 24 CNAs.
-07/15/22 had 13 total staff for 193 residents on the overnight shift, required 14 total staff.
-07/16/22 had 11 CNAs for 193 residents on the day shift, required 24 CNAs.
-07/16/22 had 11 total staff for 193 residents on the overnight shift, required 14 total staff.
4.
For the 2 weeks of complaint staffing from 09/04/2022 to 09/17/2022, the facility was deficient in CNA staffing for residents on 14 of 14-day shifts, deficient in total staff for residents on 3 of 14 evening shifts, deficient in CNAs to total staff on 1 of 14 evening shifts, and deficient in total staff for residents on 7 of 14 overnight shifts as follows:
-09/04/22 had 14 CNAs for 191 residents on the day shift, required 24 CNAs.
-09/04/22 had 11 total staff for 191 residents on the overnight shift, required 14 total staff.
-09/05/22 had 15 CNAs for 191 residents on the day shift, required 24 CNAs.
-09/05/22 had 16 total staff for 191 residents on the evening shift, required 19 total staff.
-09/05/22 had 7 CNAs to 16 total staff on the evening shift, required 8 CNAs.
-09/05/22 had 13 total staff for 191 residents on the overnight shift, required 14 total staff.
-09/06/22 had 10 CNAs for 191 residents on the day shift, required 24 CNAs.
-09/06/22 had 12 total staff for 191 residents on the overnight shift, required 14 total staff.
-09/07/22 had 14 CNAs for 191 residents on the day shift, required 24 CNAs.
-09/08/22 had 13 CNAs for 191 residents on the day shift, required 24 CNAs.
-09/09/22 had 18 CNAs for 196 residents on the day shift, required 24 CNAs.
-09/09/22 had 13 total staff for 196 residents on the overnight shift, required 14 total staff.
-09/10/22 had 14 CNAs for 196 residents on the day shift, required 24 CNAs.
-09/10/22 had 18 total staff for 196 residents on the evening shift, required 20 total staff.
-09/11/22 had 13 CNAs for 197 residents on the day shift, required 25 CNAs.
-09/11/22 had 18 total staff for 197 residents on the evening shift, required 20 total staff.
-09/12/22 had 15 CNAs for 197 residents on the day shift, required 25 CNAs.
-09/13/22 had 14 CNAs for 197 residents on the day shift, required 25 CNAs.
-09/14/22 had 13 CNAs for 198 residents on the day shift, required 25 CNAs.
-09/15/22 had 16 CNAs for 198 residents on the day shift, required 25 CNAs.
-09/15/22 had 10 total staff for 198 residents on the overnight shift, required 14 total staff.
-09/16/22 had 15 CNAs for 198 residents on the day shift, required 25 CNAs.
-09/16/22 had 13 total staff for 198 residents on the overnight shift, required 14 total staff.
-09/17/22 had 13 CNAs for 199 residents on the day shift, required 25 CNAs.
-09/17/22 had 9 total staff for 199 residents on the overnight shift, required 14 total staff.
5.
For the 2 weeks of staffing prior to survey from 04/30/2023 to 05/13/2023, the facility was deficient in CNA staffing for residents on 14 of 14-day shifts, deficient in total staff for residents on 2 of 14 evening shifts, and deficient in total staff for residents on 14 of 14 overnight shifts as follows:
-04/30/23 had 12 CNAs for 187 residents on the day shift, required 23 CNAs.
-04/30/23 had 12 total staff for 187 residents on the overnight shift, required 13 total staff.
-05/01/23 had 15 CNAs for 187 residents on the day shift, required 23 CNAs.
-05/01/23 had 11 total staff for 187 residents on the overnight shift, required 13 total staff.
-05/02/23 had 16 CNAs for 187 residents on the day shift, required 23 CNAs.
-05/02/23 had 11 total staff for 187 residents on the overnight shift, required 13 total staff.
-05/03/23 had 14 CNAs for 187 residents on the day shift, required 23 CNAs.
-05/03/23 had 11 total staff for 187 residents on the overnight shift, required 13 total staff.
-05/04/23 had 12 CNAs for 191 residents on the day shift, required 24 CNAs.
-05/04/23 had 9 total staff for 191 residents on the overnight shift, required 14 total staff.
-05/05/23 had 16 CNAs for 183 residents on the day shift, required 23 CNAs.
-05/05/23 had 9 total staff for 183 residents on the overnight shift, required 13 total staff.
-05/06/23 had 12 CNAs for 181 residents on the day shift, required 23 CNAs.
-05/06/23 had 9 total staff for 181 residents on the overnight shift, required 13 total staff.
-05/07/23 had 12 CNAs for 181 residents on the day shift, required 23 CNAs.
-05/07/23 had 15 total staff for 181 residents on the evening shift, required 18 total staff.
-05/07/23 had 10 total staff for 181 residents on the overnight shift, required 13 total staff.
-05/08/23 had 11 CNAs for 181 residents on the day shift, required 23 CNAs.
-05/08/23 had 11 total staff for 181 residents on the overnight shift, required 13 total staff.
-05/09/23 had 16 CNAs for 181 residents on the day shift, required 23 CNAs.
-05/09/23 had 9 total staff for 181 residents on the overnight shift, required 13 total staff.
-05/10/23 had 18 CNAs for 181 residents on the day shift, required 23 CNAs.
-05/10/23 had 15 total staff for 181 residents on the evening shift, required 18 total staff.
-05/10/23 had 11 total staff for 181 residents on the overnight shift, required 13 total staff.
-05/11/23 had 12 CNAs for 184 residents on the day shift, required 23 CNAs.
-05/11/23 had 9 total staff for 185 residents on the overnight shift, required 13 total staff.
-05/12/23 had 14 CNAs for 184 residents on the day shift, required 23 CNAs.
-05/12/23 had 11 total staff for 184 residents on the overnight shift, required 13 total staff.
-05/13/23 had 13 CNAs for 184 residents on the day shift, required 23 CNAs.
-05/13/23 had 10 total staff for 184 residents on the overnight shift, required 13 total staff.
On 05/26/23 11:47 AM, the surveyor interviewed the CNA who was assigned to 2 B Unit, who stated that she was assigned to 12 residents.
05/31/23 12:27 PM, the surveyor interviewed the Licensed Practical Nurse (LPN) who stated that often times there were only 2 aides for the whole floor and residents were saturated. She stated that residents complained that they were never changed.
On 06/02/23 at 11:44 AM, the surveyor interviewed the staffing coordinator. She stated the CNA staffing ratios for the 7 to 3 shift was 8 to 10 residents per CNA, for the 3 to 11 shift 11 to 15 residents per CNA, for the 11-7 shift up to 20 residents per CNA. She stated she tried her hardest to have enough CNA's. She further stated we could always work harder or more, but I don't think we are greatly understaffed.
On 06/02/23 at 12:29 PM, during an interview with the Licensed Nursing Home Administrator (LNHA) regarding staffing, the surveyor asked if the facility had enough Certified Nursing Assistants (CNAs) on each shift, to meet the staffing requirements set forth by the State of New Jersey Regulations. The LNHA replied, There are days when we don't meet them.
On 06/06/23 at 09:19 AM, the surveyor reviewed the policy titled, Staffing Hours, with a revised date of 04/2019. The policy stated that the facility provides adequate staffing to meet needed care and services for our resident population. Under the procedure section, number two indicated that Certified Nursing Assistants are available on each shift to provide the needed care and services of each resident as outlined on the resident's comprehensive care plan.
NJAC 8:39-5.1 (a)
CONCERN
(F)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 5/24/23 at 8:55 AM, the surveyor accompanied by the Certified Nursing Assistant (CNA) completed an incontinence tour on th...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 5/24/23 at 8:55 AM, the surveyor accompanied by the Certified Nursing Assistant (CNA) completed an incontinence tour on the First Floor C Unit. Three random residents who were identified by the CNA as being dependent on staff for care, were observed for incontinence care. Resident #72 was observed in bed with a black shirt on that was not a pajama top. Resident #72 was asked by the CNA if she could check the incontinence brief and the resident agreed. Resident #72 was wearing an incontinence brief which was completely saturated with urine. The draw sheet and fitted sheet positioned under the resident were visibly soiled and discolored. When interviewed at that time, the CNA stated that when she came into work the residents including Resident# 72 were saturated. The CNA stated that she then must give the resident full care which included changing the sheets and giving a complete shower or bed bath.
According to the admission Record, Resident #72 had diagnoses that included, but were not limited to: Cerebrovascular Accident (stroke), hemiplegia (one sided weakness), and muscle weakness.
Review of Resident #72's Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 04/18/2023, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 11 out of 15, which indicated that the resident was moderately cognitively impaired. The MDS further revealed that Resident #72 was incontinent and required extensive assist of two people for bed mobility and toilet use.
On 05/25/2023 at 12:13 PM, the surveyors interviewed the Director of Nursing (DON), the Licensed Nursing Home Administrator, and the Regional Director of Clinical Services. The DON stated it was not acceptable to have a resident's brief, clothes, and bedding urine soaked.
On 05/25/2023 at 1:20 PM, the surveyor interviewed the First Floor C/D Unit Nurse Manager. When told about the incontinent rounds completed on 05/24/2023, she stated that Resident # 72 must not have received care on the 11 to 7 shifts and rounds were not done. She furthered that was not acceptable for the residents to be like that.
Review of the facility's Quality of Life/Dignity Policy (revised 10/21) indicated the following:
.Demeaning practices and standards of care the compromise dignity are prohibited. Staff shall promote dignity and assist residents as needed by:
.Promptly responding to the resident's request for toileting assistance; and other needs.
Review of the facility's ADL-Personal Hygiene policy revised 10/21 indicated incontinence care for a resident will be provided as needed for each idividual per care plan and [NAME].
NJAC 8:39-27.1 (a), 27.2 (h)
Complaint #: NJ00157442, NJ00153388
Based on observation, interview, record review, and review of facility provided documentation, it was determined that the facility failed to ensure that incontinence care was provided to dependent residents in a timely manner. This deficient practice was identified for 4 of 9 residents (Resident #45, #160, #155 and #72) observed for incontinence care on 2 of 3 units (First Floor 1 C and Second Floor 2 B) observed for incontinence care.
This deficient practice was evidenced by the following:
Refer to F725
1. During the initial tour of the facility on 05/17/23 at 9:42 AM, the surveyors noted a strong smell of urine that permeated the air on the first floor of the facility in the hallway beyond the main entrance to the facility that led to the first floor nursing units.
On 05/24/23 at 9:02 AM, the surveyor interviewed Certified Nursing Assistant (CNA) #3 who stated that she was assigned to 13 residents. CNA #3 stated that she had to pass breakfast trays before she performed AM care for several more residents who were all incontinent and dependent on staff for care.
At 09:44 AM, CNA #3 delivered a meal tray to the room of Resident #45 who was lying in bed and wore a brief. The resident sat up on the side of the bed to eat breakfast and the surveyor noted that the resident's sheets were saturated with urine. CNA #3 stated that the resident's sheets were always saturated when she did care in the AM. The surveyor interviewed the resident who stated that he/she was last changed at approximately 4:00 AM. The resident sat up and ate breakfast on the side of the bed in a soiled brief on top of wet sheets while CNA #3 began to collect meal trays on the nursing unit.
At 10:00 AM, CNA #3 returned to Resident #45's room to do AM care with resident permission. The resident was assisted out of the bed and into a wheelchair. The resident's bed was saturated and the room smelled of urine. The resident wore a photo identification that was attached to a lanyard around the resident's neck. CNA #3 asked the resident to remove the lanyard and informed the resident that the plastic identification holder and photo were full of urine and mildew. The surveyor observed that the resident's identification was covered with a black and brown spots and a yellow liquid substance was present beneath the plastic cover that held the identification. CNA #3 stated that the resident's skin was intact. The surveyor asked the resident how he/she felt about delayed incontinence care and the resident stated, There was nothing that they can do about it. CNA #3 proceeded to obtain disinfectant cleaner from Housekeeping and wiped down the resident's urine soaked mattress which had rips and tears.
According to the admission Record (an admission summary) Resident #45 was admitted to the facility with diagnosis which included, but were not limited to: cerebral infarction (stroke), morbid obesity, osteoarthritis, difficulty walking and Hepatitis C (a form of viral hepatitis that is transmitted in infected blood, causing chronic liver disease).
Review of Resident #45's Quarterly Minimum Data Set (MDS), an assessment tool dated 05/07/23, revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated that the resident was fully cognitively intact and had no documented instances of rejection of care. Further review of the MDS indicated that the resident required extensive assistance of one person for both toilet use and personal hygiene and was occasionally incontinent of both urine and bowel.
At 10:51 AM, CNA #3 stated that she planned to take a 15 minute break and would resume AM care when she returned.
At 11:23 AM, CNA #3 entered the room of Resident #160 to do AM care with resident's permission. The resident was assisted to sit up on the side of the bed. The resident wore a white hoody and the back of the hoody was wet and was stained with a yellow substance to the level of the resident's shoulders. The resident's bed was saturated. When interviewed at that time, Resident #160 was unable to state what time he/she was changed last. CNA #3 assisted the resident into the bathroom to get washed. CNA #3 then proceeded to strip Resident #160's bed and sprayed the mattress which had rips and tears with disinfectant cleaner.
According to the admission Record Resident #160 was admitted to the facility with diagnosis that included but were not limited to: difficulty in walking, osteoarthritis, Human Immunodeficiency Virus (HIV), Parkinsonism (a disorder of the central nervous system that affects movement).
Review of Resident #160's Annual MDS dated [DATE], revealed that the resident had a BIMS score of 13 out of 15, which indicated that the resident was fully cognitively intact and had no documented instances of rejection of care. Further review of the MDS indicated that the resident required extensive assistance of one person for both toilet use and personal hygiene and was occasionally incontinent of both urine and bowel.
At 11:59 AM, CNA #3 entered Resident #155's room to perform AM care with resident's permission. CNA #3 stated that there were no sheets on the bed and she did not know where they were. CNA #3 stated that the resident's brief was soiled with feces since this AM, but she had other resident's to care for. CNA #3 removed the resident's brief and stated that his/her skin was intact. CNA #3 stated that she found the resident lying under a fitted sheet this AM and the resident had no blankets. CNA #3 proceeded to open the night stand and found a fitted sheet that was soiled with brown matter and was wet according to CNA #3.
According to Resident #155's admission Record, the resident was admitted to the facility with diagnosis that included, but were not limited to: vascular dementia, neutropenia (presence of few neutrophils in the blood leaving the host vulnerable to infection), acute kidney failure, and adult failure to thrive.
Review of Resident #155's Quarterly MDS dated [DATE], revealed that the resident had a BIMS score of 05 out of 15, which indicated that the resident was severely cognitively impaired and had no documented instances of refusal of care. Further review of the MDS indicated that the resident required extensive assistance of one person for both toilet use and personal hygiene and was frequently incontinent of both urine and bowel.
At 12:06 PM, CNA #3 stated that when she arrived to work this AM, the night shift CNA informed her that everyone was dry.
On 05/25/23 at 10:59 AM, the surveyor interviewed Licensed Practical Nurse (LPN) #1 who stated that she noted that the residents on her assignment were heavily incontinent and were not being changed as they should be. LPN #1 stated that the aides on day shift let her know that the residents were saturated about one week ago. LPN #1 stated that she informed Licensed Practical Nurse/Unit Manager (LPN/UM) #2 of her concern that the residents on her assigned unit were overly saturated with urine.
On 05/25/23 at 11:10 AM, the surveyor interviewed LPN/UM #2 who stated that she had worked at the facility since January 2023. LPN/UM #2 stated that no one had brought it to her attention that there were concerns with incontinence care on her assigned nursing units (2 A and 2 B).
On 05/25/23 at 11:15 AM, the surveyor requested that LPN/UM #2 come to Resident #45's room. Upon entry to the room, the resident was not in the room at the time and the resident's bed sheets were noted to be soaked and covered in a yellow substance. LPN/UM #2 stated that it appeared the resident had not received incontinence care since last night. LPN/UM #3 then proceeded to open the resident's night stand where the resident's photo identification/lanyard was kept at the resident's request. LPN #2 stated that the plastic that covered the identification contained mold and was stained yellow from being wet with urine. LPN/UM #2 stated that the CNA #3 had 14 residents yesterday and was required to have eight on day shift according to staffing mandate. LPN/UM #2 stated that staffing was not as adequate as it should be.
On 05/25/23 at 12:04 PM, the surveyor interviewed the Administrator in the presence of another surveyor regarding the heavy smell of urine that permeated the first floor of the facility. The Administrator attributed the odor to Resident #45 who often sat in his/her wheelchair at the entrance to the facility. The surveyor observed that the resident was not present when the odor was detected. The surveyor asked why the resident smelled so heavily of urine? The DON who was present at that time stated that it meant that the resident was wet. The Regional Director of Clinical Services (RDCS) who was also present stated that if everyone was wet during the incontinence tour, there were not enough nurses and aides to help the residents in a way that was manageable. Both the Administrator and the DON stated that it was not acceptable for residents bed sheets to be permeated with urine and feces.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, it was determined that the facility failed to handle potentially hazardous fo...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, it was determined that the facility failed to handle potentially hazardous food and maintain sanitation in a safe and consistent manner in order to prevent food borne illness.
This deficient practice was evidenced by the following:
On 05/17/2023 at 9:33 AM, the surveyor accompanied by the Food service Director (FSD) observed the following in the kitchen:
The surveyor observed a number of unlabeled items throughout the kitchen which included three bags of sugar on the table, on a shelf there were rolls and bagels, in the meat freezer there was a bag of chicken wings and one veggie burger in a box. In the ice cream freezer there were three boxes of Dixie ice cream cups. In the dry storage there was one can of Mashed potatoes and one box of Raisin Bran cereal. Over the sink on a shelf were five bags of cake mix. In the walk in refrigerator there was one block of margarine. On the counter there was a container of [NAME] thickener that was unlabled.
The FSD observed at the time of the tour that these items were not labeled and confirmed the items should have been labeled appropriately.
The surveyor observed a crate of milk and the milk in the crate was outdated with an expiration date of 05/08/2023, there was a log of bologna with an expiration date of 05/06/2023, and a pizza box with an expiration date of 01/12/2023.
The FSD confirmed that the dates were expired, the items were removed and discarded.
On the middle shelf of the cleaned and sanitized rack, the surveyor observed four metal pans that were stacked on top of each other in an inverted position. The pans were pulled apart to separate them and the pans were wet with a clear liquid substance.
The FSD stated the staff who was normally assigned to this task was out so the FSD had to use another staff and would re-educate the alternate staff on wet nesting.
The FSD confirmed the items should have been completely dry and not wet. The FSD removed the pans from the shelf and advised the staff to rewash the four metal pans and showed the staff the appropriate way to stack the metal pans.
During that same day of the kitchen tour at 10:14 AM, the surveyor observed a Licensed Professional Nurse (LPN) walk into the middle of the kitchen area without a hair net on and requested clear juice. The FSD provided the staff with the juice. The FSD confirmed that the staff was not wearing a hair net and should have worn a hair net before entering the kitchen.
The surveyor interviewed the LPN who stated that they usually wore a hairnet and apologized for not having one on. The LPN then confirmed with the surveyor that a hairnet was important to be worn in the kitchen at all times.
The surveyor reviewed the facility policy titled Centers Health Care Food Storage, last date revised 03/09/2022. Which included that sufficient storage facilities will be provided to keep foods safe, wholesome, and appetizing. Food will be stored in an area that is clean, dry, and free from contaminants. Food will be stored at appropriate temperatures and by methods designed to prevent contamination or cross contamination.
The policy revealed the following under the Procedure heading:
7. (c.) Food should be dated as it is placed on the shelves if required by state regulation.
(d.) Date marking to indicate the date or day by which a ready-to-eat, time/temperature control for safety food, (formerly known as PHF) should be consumed, sold, or discarded will be visible on all high-risk food.
Refrigerated food storage:
f. All foods should be covered, labeled and dated. All foods will be checked to assure that foods (including leftovers) will be consumed by their safe use by dates, or frozen (where applicable), or discarded.
Frozen Foods:
c. All foods should be covered, labeled and dated. All foods will be checked to assure that foods will be checked to assure that foods will be consumed by their safe use by dates or discarded.
The surveyor reviewed the facility policy titled Cleaning Dishes, last date reviewed 01/2023. The policy revealed the following under the Procedure heading:
Sanitize
5. allow dishes to air dry. Invert dishes in a single layer to air dry. Check all dishes to be sure they are clean and dry prior to storing.
Cleaning Standards
2. Pots and Pans free of grease, edge/lips clean with no build up of debris, air dried, dry before placed on pot rack, free of pits, smooth to touch.
The surveyor reviewed the facility policy titled Centers Health Care Employee Education, last date revised 06/01/2023. Under the hair net topic, the policy revealed the following:
All staff must defer to the dietary staff when needing to order from the kitchen. If for any reason you need to enter the kitchen area you must put on a hair net and perform hand hygiene before entering.
NJAC 8:39-17.2(g)