SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Deficiency F0692
(Tag F0692)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to: a.) consistently identify, comprehensively assess, implement, and modify interventions for an unplanned significant weight loss of 33.4 pounds (lbs) which was 17.7% in 6 months from 04/06/23 through 10/18/2023, then an additional 8.6 lbs which was (5.25%) in 15 days from 10/18/23 through 11/01/23, b.) implement weekly weights for 4 weeks after a significant weight loss occurred; c.) monitor for effectiveness, and ensure coordination of care among the interdisciplinary team for Resident #23 and d.) obtain a re-weight to verify a significant weight loss, consistently record and monitor meal consumption, and ensure a recommended nutritional supplement was prescribed and provided to the resident prior to surveyor inquiry for Resident #23 and Resident #63.
This deficient practice was identified for 2 of 4 residents reviewed for nutrition which resulted in a significant and avoidable weight loss for Resident #23 and Resident #63 and was evidenced by the following:
Reference: The Academy of Nutrition and Dietitians, Position of the Academy of Nutrition and Dietitians: Individualized Nutrition Approaches for Older Adults: Long-Term Care, Post-Acute Care, and Other Settings, dated April 2018. Position Statement It is the position of the Academy of Nutrition and Dietitians that the quality of life and nutritional status of older adults in long-term care, post-acute care, and other settings can be enhanced by individualized nutrition approaches. The Academy advocates that as part of the interprofessional team, registered Dietitian nutritionist assess, evaluate, and recommend appropriate nutrition interventions according to each individual's medical condition, desires, and rights to make health care choices. Nutrition and dietetic technicians, registered assist registered Dietitian nutritionists in the implementation of individualized nutrition care.
On 11/13/23 at 10:29 AM, during the initial tour of the facility, the surveyor observed Resident #23 awake and alert, sitting in a wheelchair in the dining room with the activities department.
On 11/13/23 at 12:55 PM, the surveyor observed Resident #23, awake and alert, sitting in the dining room eating lunch consisted of pork, rice, and peas.
On 11/14/23 at 09:14 AM, the surveyor observed Resident #23 lying in bed with his/her eyes closed.
On that same day at 9:21 AM, the surveyor interviewed the Certified Nursing Assistant (CNA) who stated that the resident was very sleepy that morning and she had fed the resident in bed which consisted of eggs, toast, coffee, and orange juice. The CNA stated that when the resident was up in his/her chair, he/she could feed his/themselves with set up and supervision.
On 11/14/23 at 12:43 PM, the surveyor observed Resident #23, awake and alert, sitting in a wheelchair in the dining area feeding him/herself lunch which consisted of chicken, scalloped potatoes, green beans, and soup.
Review of Resident #23's Face Sheet (admission Record) revealed the resident was admitted with diagnoses which included but were not limited to: dementia, fracture of the right femur, repeated falls, and anxiety disorder.
Review of the Electronic Medical Record (EMR) revealed a physicians' order (PO) dated 07/18/23, for a regular diet with thin liquids
A review of Resident #23's Vital Sign Report in the EMR revealed the following dates/weights:
04/06/23 weight 195 lbs. (pounds)
04/11/23 weight 195 lbs.
04/18/23 weight 188 lbs.
05/02/23 weight 224 lbs.
05/07/23 weight 187.60 lbs.
07/18/23 weight 179.60 lbs.
09/14/23 weight 165 lbs.
10/18/23 weight 163.80 lbs.
11/01/23 weight 155.20 lbs.
There were no further documented follow up weights or re-weights in the EMR.
A review of the Registered Dietitian's (RD) admission Nutritional Assessment dated 04/10/23 at 1:15 PM, reflected that the resident was 195 lbs. on admission. It included that the resident's diet was regular with thin liquids and intake was good and usually consumed greater than 75%. The summary included that Resident #23 was at risk for unintended weight loss related to history of dementia and interventions included to continue weekly weights times 4 then monthly if stable.
A review of the RD Quarterly Nutritional Progress Note, dated 07/18/23 at 4:55 PM, revealed that per available weights, Resident #23 had experienced an 8 lb. (4.3)% weight loss x 60 days and 9 lb. (4.8%) weight loss x 90 days. Weight goal at this time was for stabilization. The resident's intake was typically adequate. Will provide additional sandwich with dinner and continue to monitor po intake and encourage as needed. Continue to encourage monthly weights as ordered.
A review of the RD Quarterly Nutritional Progress Note, dated 10/18/23 at 5:10 PM, revealed that Resident #23's intake had been fair to adequate. Per weights, the resident had experienced a 1.2 lb.(0.7%) weight loss x 30 days, a significant 15.8 lb. (8.8%) weight loss x 90 days and a significant 31.2 lbs. (16%) weight loss x 180 days. The RD recommended super cereal at breakfast and a supplement with lunch and dinner. Continue with weights as ordered.
A review of the RD Significant Weight Change Nutritional Progress Note, dated 11/14/23, reflected a weight history that had been variable. Weights indicated a significant 8.6 lb. (5.3%) weight loss x 30 days, a significant 24.4 lb. (13.6%) weight loss x 90 days, and a significant 33.4 lb. (17.7%) weight loss x 180 days. Recommended a supplement three times a day and weekly weights. Encourage weights as needed/accepted. Continue with liberalized diet. No recent labs noted. This assessment was completed after surveyor inquiry.
A review of the April 2023 through November 2023 Physician Orders (PO), Medication Administration records (MARs) and Treatment Administration Records (TARs) did not reveal any documentation of dietary interventions as recommended by the RD in July 2023, October 2023 and November 2023.
A review of the Physicians' notes dated April through October 2023, indicated that Resident #23 had no weight change and was generally healthy.
A review of the EMR from April 2023 through November 2023, did not reveal any documentation that the physician, family, or the interdisciplinary team was aware of Resident #23's significant weight loss.
A review of the admission Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 04/13/23, reflected a Brief Interview for Mental Status (BIMS) score of 3 out of 15 which indicated the resident's cognition was severely impaired. It further reflected independent with eating with set up assistance, weight of 195 lbs. and no weight loss or gain of 5% or more in the last month or loss or gain of 10% or more in the last 6 months.
A review of the Quarterly MDS, dated [DATE], reflected a BIMs score of 3 out of 15 which indicated the resident's cognition was severely impaired. It further reflected independent with eating with set up assistance, no weight measurement was documented, and no weight loss or gain of 5% or more in the last month or loss or gain of 10% or more in the last 6 months. According to the 07/18/23 weight in the EMR, Resident #23's weight was documented as 179.60 lbs.
Review of the Quarterly MDS, dated [DATE], reflected a BIMS score of 3 out of 15 which indicated the resident's cognition was severely impaired. It further reflected that the resident needed set up or clean up assistance for the task of eating. The MDS revealed a weight of 164 lbs. and weight loss of 5% or more in the last month or a weight loss of 10% or more in the last 6 months and was not on a prescribed-physician weight-loss regimen.
A review of the person-centered comprehensive Care Plan revealed a Nutrition care plan created on 04/10/23, revealed a goal to maintain a weight of approximately 190-200 lbs and interventions included to honor preferences, allow staff to weigh resident and to provide diet as ordered.
On 10/18/23, the RD updated the care plan and changed the goal to maintain a weight of 165.4 lbs. in the next 90 days. The updated intervention included for staff to monitor intake and encourage resident as needed/accepted. The Care Plan was not updated to address Resident # 23's significant weight loss and did not include the RD's recommended interventions for the sandwich, supplements, fortified cereal, weekly weights etc.
On 11/15/23, the surveyor reviewed the ADL Verification Worksheets, provided by the facility,which revealed that the CNA's failed to consistently document daily the percentage of meals and snack intake for Resident #23 from April 6, 2023 through November 15, 2023.
On 11/14/23 at 1:00 PM, the surveyor reviewed the handwritten Dietician Recommendations book from January through November 2023, which revealed a handwritten recommendation dated 11/14/23, for Resident #23 to increase the supplement to three (3) times a day for significant weight loss and to start weekly weights. No other recommendations were written by the RD for Resident #23.
On 11/14/23 at 1:02 PM, the surveyor interviewed the CNA who stated that upon admission all residents would be weighed weekly x 4 weeks then monthly thereafter. When inquired regarding the process, the CNA stated that all CNAs would obtain the resident's weights, write them on a piece of paper and give to the nurses who would entered the weights in the EMR. If a resident refused their weights, we would attempted again later, inform the nurse, and the nurse would document the refusal in EMR.
On 11/14/23 at 1:08 PM, the surveyor interviewed the Licensed Practical Nurse (LPN) who stated that a resident would be weighed the day of admission, weekly x 4 weeks, then monthly. The CNA's and the nurses would assist in obtaining the weights and the nurses would document the weights in the EMR. If the nurses noted any weight loss, the nurse should notify the physician and follow their recommendations. If the RD was consulted, then the RD would give the nurse their recommendations either verbally or written down in the Dietician Recommendation log and then the nurses would call the physician and obtain the order. The LPN further stated that any weight loss more than 2 lbs. weekly or monthly would be considered a significant weight loss.
On 11/14/23 at 1:14 PM, the surveyor interviewed the Registered Nurse Unit Manager (RN/UM #1) who stated that upon admission all residents were weighed, then weighed weekly x 4 weeks then monthly thereafter. If a resident had a change in weight, loss or gain, the nurse would reweigh the resident and document the weight in the EMR. If it was a true weight loss or gain, the nurse would then notify the physician and consult the RD then follow their recommendations. The RD would see the residents on admission then quarterly thereafter. The RD would be consulted immediately for any significant weight loss or gain, and an assessment would be completed. A significant weight change would be weight loss or gain of 2 lbs daily or 4-5 lbs monthly. The nurses were supposed to document in the EMR progress notes that the physician was notified of a weight change. The RN/UM #1 stated that the first week of November 2023, she called the physician regarding Resident #23's weight of 155 lbs and consulted the RD. The RN/UM#1 confirmed that she did not document in the EMR that the physician or the RD was notified.
On 11/15/23 at 11:08 AM, the surveyor interviewed the Director of Nursing (DON) who stated that all residents are weighed on admission, then weekly x 4 weeks then monthly thereafter. The DON added, that the CNAs would obtain the resident's weights and the nurses would document the weights in the EMR. The nurses should document how the resident was weighed whether it was standing, wheelchair, a lift and what type of scale was used. The DON further stated that if a resident had a weight loss or gain weekly or monthly, I would expect the nurses to reweigh the resident to rule out that nothing was interfering with the discrepancy weight. If it was a true weight change then the nurse would notify the physician who would request a dietary consult. The nurses would then follow the physician and the RD recommendations. There should be a physician's order for any supplements and weekly weights. I would expect the nurses to notify the physician of any weight change of 3 lbs either weekly or monthly. Any significant weight change should be discussed in the morning meeting and reported to the team. If the RD recommended a sandwich, there would not be an order, dietary recommendations would come directly from the kitchen.
On 11/15/23 at 11:25 AM, the surveyor interviewed the RD who stated that her role included to oversee all nutritional aspects of the residents on admission, quarterly and as needed. All new admissions would be weighed on the day of admission, then weekly x 4 weeks then monthly thereafter. The CNAs would obtain the weights then the nurses would enter the weights into the EMR. If the nurses saw any change in weight, whether a gain or loss, the nurses would reweigh the resident then notify the physician and the RD. If there was a significant weight change, I would complete an assessment, make recommendations and follow up more frequently such as monthly. The RD further stated I usually don't notify the doctor or family in my note, but any recommendations would be placed in the Dietician Recommendation book and the nurses would notify the physician. Any supplements or weekly weight recommendations would require a physician order,but for dietary recommendations such as fortified cereal or an extra sandwich would be sent to dietary and placed on the meal ticket.
The surveyor then reviewed Resident #23's weight loss with the RD. The RD confirmed that in October 2023, quarterly assessment did trigger a significant weight loss and that she did not write the recommendations in the Dietician Recommendations book. Therefore, the supplements and super cereal were never carried over. I think I forgot to put them in the book. The RD further stated that the RN/UM #1 informed her that the resident had a decrease in weight for this month (November 2023) and I completed an assessment yesterday (on 11/14/23, after surveyor inquiry).
On 11/15/23 at 11:59 AM, in the presence of the surveyor, the staff obtained and recorded Resident #23's weight at 160 lb.
On 11/15/23 at 12:22 PM, the surveyor attempted to contact the attending physician, and was informed by the office that the physician was on vacation.
On 11/15/23 at 01:40 PM, the surveyor conducted a telephone interview with the covering physician (MD). The MD stated that if he was aware of a resident's significant weight loss, he would want to identify the causal factor and implement interventions to address the weight loss. The MD further stated that he would expect the nurses to notify the MD if there was a significant weight loss of 5-19%. When asked if he was notified of Resident #23's significant weight loss of 31.2 lbs in the last 6 months. He stated, I do not recall.
On 11/16/23 at 11:17 AM, the surveyor reviewed the documented weights in the EMR with the RN/UM #1. The RN UM #1 confirmed that when there was a discrepancy in Resident #23's weights, the nurses should have reweigh the resident and documented the reweighs in the EMR. The RN/UM#1 confirmed that there were no documented weights for the month of June 2023 and August 2023. The RN/UM #1 stated that on 05/07/23, she noticed that the 05/02/23 of 224 lbs was off so she obtained another weight on 05/07/23 of 187.6 lbs which was closer to the residents previous weight. The RN/UM #1 stated that she just put the weights in the EMR, but the RD would monitor the weights. The RN/UM#1 also confirmed that the physician, the family, and the DON were not notified of the significant weight change on 10/18/23. The RN UM #1 stated that she entered the 11/01/23 weight of 155.20 lbs in the EMR. She stated that she had notified the physician and consulted the RD, but did not document in the EMR. The RD did not complete her significant weight change assessment until 11/14/23 (after surveyor inquiry). The RN/UM #1 further stated that the CNAs do not document how the residents were weighed such as standing, wheelchair/or using a lift. The RN/UM #1 further stated if we reweigh the resident, we don't document the reweigh, we only document the correct weight. This was missed, we all missed this.
On 11/16/23 at 11:53 AM, the surveyor interviewed the LPN who documented the 09/14/23 weight of 165 lbs. The LPN stated that she does not remember if she notified the RN/UM #1 of the weight change.
On 11/16/23 at 1:30 PM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA), DON and RD in the presence of the survey team. The surveyor reviewed the past six (6) months weights and the significant weight loss for Resident #23. The LNHA stated her expectation was that all residents would have maintained their weight. She would have expected if any weight changed, the nurses would notify the physician and the RD, reweigh the resident and document in the EMR. The DON and LNHA confirmed that they were not aware of Resident #23's significant weight loss until the surveyor's inquiry. The RD confirmed that the residents' weights were not monitored and there was not documentation of a weight loss trend. The RD stated that the significant weight loss should have been communicated to the DON, LNHA and the physician. If the resident was uncooperative with the procedure, that should have been documented. The DON and LNHA confirmed that supplement recommendations were not entered onto the MAR or TAR for October 2023 and November 2023 nutritional recommendations. There was no documented evidence in the EMR that Resident # 23 was eating the sandwich or consuming the supplement as recommended by the RD. The RD confirmed that she did not follow up with the resident's weights, the recommendations were not implemented and she did not notify the DON and LNHA of the significant weight loss in October 2023. The DON and LNHA stated that it was a system failure from the whole team. The LNHA and the RD stated, We missed it.
2. On 11/13/23 at 10:24 AM, during the initial tour of the Sandlewood Unit, the surveyor observed Resident #63 lying in bed with his/her eyes closed. The surveyor observed snacks at the bedside.
Review of Resident #63's Face Sheet (admission Record) revealed the resident was admitted with diagnoses which included but were not limited to; wedge compression fracture, chronic pain, major depressive disorder, and schizoaffective disorder.
Review of the Electronic Medical Record (EMR) revealed the following physician orders (PO): regular diet with thin liquids dated 12/10/23, a nutritional supplement 2 times a day dated 05/31/23, and Magic Cup 2 times a day dated 09/13/23.
Review of the May 2023 through November 2023 MARs and TARs did not reflect the above corresponding physician's orders.
A review of Resident #63's Vital Sign Report in the EMR revealed the following dates/weights:
08/09/23 weight 97.60 lbs. (pounds)
09/01/23 weight 91.20 lbs.
09/26/23 weight 92.30
10/01/23 refused.
10/03/23 weight 105 lbs.
11/01/23 other weight
11/06/23 weight 92.20 lbs.
There were no further documented follow up weights or re-weights in the EMR.
Review of the Quarterly MDS, dated [DATE], revealed that Resident #63 had a BIMs score of 11 which indicated the resident had moderate impaired cognition and had a poor appetite. Section K indicated a height of 62 inches and a weight of 91 lbs and had a loss of 5% or more in the last month or loss of 10% or more in last 6 months.
Review of the Nurse Practitioners (NP) note, dated 09/11/23, revealed that Resident #63 had moderate protein-calorie malnutrition, weight of 91.2 lbs. The note further included to restart Remeron for appetite stimulant. The NP documented that the family was notified.
Review of the Quarterly Nutritional Progress Note, dated 09/12/23 at 5:30 PM, reflected that Resident #63 intake was variable. Resident #63's current diet was regular with thin liquids and a supplement twice a day. The assessment further revealed that the resident had a significant 7.2 lb (7.3%) weight loss x 30 days. No skin issues or recent labs noted. The resident was receiving a supplement and Remeron (medication used to stimulate appetite) which was reinitiated on 09/12/23.
Review of Resident #63's Comprehensive Care Plan for nutrition identified the weight loss and had interventions updated which included the following: I will consume supplements as ordered and I will follow diet as ordered.
On 11/16/23 at 10:04 AM, the surveyor interviewed the LPN who stated that Resident #63 preferred to stay in bed, needed assistance with meals.
On 11/16/23 at 11:35 AM, the surveyor interviewed the LPN who stated monthly weights were completed the first week of each month and if there was a weight loss or gain, the nurse would reweigh the resident. The surveyor reviewed the documented weights in the EMR with the LPN who stated a reweigh should have been done on 10/03/23 for the discrepancy weight of 105 lbs.
On 11/16/23 at 11:58 AM, the surveyor and the RN/UM #1 reviewed the weights documented in the EMR on 10/03/23 as 105 lbs and stated the resident should have been reweigh and documented the weight in the EMR. The RN/UM #1 stated that she documented the weight as an error and the reweigh of 92.8 lbs on 11/14/23.
On 11/16/23 at 1:30 PM, the surveyor, in the presence of the survey team, interviewed the DON, LNHA and RD. The DON stated that Resident #63 was not reweigh when there was a discrepancy of the weight on 10/03/23. The RD confirmed there was no follow up from September 2023, when a significant weight loss was identified. The DON stated that the RN/UM #1 should have been overseeing all the weights. The DON and LNHA confirmed that the nutritional supplements ordered were not transcribed onto the MAR and TAR. There was no documented evidence that Resident # 63 received the nutritional recommendations from May 2023 through November 2023.
A review of the facility provided, Specialist Dietitian I job description, dated 2019, included but was not limited to; responsible for nutrition screening, assessment, diagnosis, intervention , monitoring, evaluation, and plan of care : communicate effectively with the interdisciplinary team, residents, and families; meal rounds, and evaluate and coordinate nutrition formulary per regulatory guidelines.
A review of the facility provided, Resident Weights and Weight Changes policy, revised 11/07/17,reflected that significant weight changes will be reviewed by the DON/designee and referred to the dietician and physician if indicated. A reweigh must be obtained within 48 hours if a weight change meets the following criteria: 1 month- 5% body weight change or 6 months-10 % body weight change. The DON/designee or dietician will assess the weight change and make a notation in the medical record as to the plan of action for the weight change-diet counseling, physician notification, dietician notification, etc. The Dietician recommendations will be recorded in the medical record or on the designated form. The resident care plan will be adjusted to reflect the dietary recommendations.
A review of the facility provided, Clinical Nutrition Services policy, revised 01/22, revealed that when recommendations are made which require a physician's order, the Registered Dietician Nutritionist (RDN)will follow up within 7 days to verify a response to the recommendations. The RDN monitors and evaluates the patient's response to care which include any or all of the following: nutrition assessment, meal rounds and or care plan rounds/meeting. The results of monitoring and evaluation are documented in the patient's medical record by the RDN.
NJAC 8:39-17.1 (c); 17.2(d)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review and review of pertinent documents it was determined that the facility failed to conduct a thor...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review and review of pertinent documents it was determined that the facility failed to conduct a thorough investigation for an injury of unknown origin for Resident #87. This Deficient practice was identified for 1 of 5 residents reviewed for accidents and was evidenced by the following:
On 11/13/23 at 9:30 AM, the surveyor observed Resident #87 sitting at the table in the common area of the [NAME] unit. The resident was observed with a bandage covering to the right eyebrow and blackish purple discoloration in the surrounding area.
On 11/13/23 at 11:18 AM, the surveyor reviewed the Electronic Medical Record (EMR) and reviewed a Physician note dated 10/09/23. The note revealed that Resident #87 fell and sustained a laceration to the right side of forehead and a skin tear to the right forearm.
On 11/14/23 at 11:46 AM, the surveyor interviewed Licensed Practical Nurse #1 (LPN) about Resident #87's injuries. The LPN #1 stated that the resident went home with the family on Sunday 11/12/23 and came back to the facility with a small cut above the right eyebrow. The LPN #1 stated the nurse that was working on 11/12/23 reported that the resident returned on Monday and the area around the right eye was reddened.
On 11/14/23 at 11:49 AM, the surveyor interviewed the Registered Nurse (RN) about Resident #87's injuries. The RN stated that the resident went home on Sunday with [family]. The RN stated the [family] stated that the resident had picked the scab that was from the incident that occurred on 10/9/23. The RN stated that on 11/13/23 the right eye had bruising which and stated that it was not from the incident on 10/9/23.
On 11/14/23 at 12:30 PM, the surveyor interviewed the Director of Nursing (DON) about Resident #87's injuries. The DON stated the LPN did a risk management report and failed to have a written statement at the time for the incident of the bruise to the right eye that was thought had occurred on 11/12/23. The DON stated that it is important to have a statement immediately to narrow down what happened to the resident. Furthermore, the DON stated a conclusion needed to be apparent to be able to implement intervention to prevent these types of situations from recurring, and to rule out abuse. The DON stated, it should not have happened this way.
On 11/14/23 at 1:00 PM, the surveyor interviewed Licensed Practical Nurse #2 (LPN) about Resident #87's injuries. The LPN #2 stated that the Resident returned to the facility on [DATE] at 6:00 PM and the residents family member showed the LPN the scratch above the right eyebrow. The resident's family member said that the resident was pinching at the old scab from 10/9/23 and scratched the scab off causing the discoloration. LPN #2 had observed a small bruise to the right eye and the family member stated that the resident had been rubbing her/his eye.
On 11/15/23 at 8:04 AM, the surveyor observed resident #87 in the common area during breakfast on [NAME] unit. The resident was observed with a large black and blue type bruise that surrounded the right eye area and a scab above the right eyebrow. The resident reported to the surveyor I fell, I was wearing socks and slipped.
On 11/15/23 at 9:24 AM, the surveyor interviewed the DON and she stated that she was unaware that the resident fell. The surveyor inquired about Resident #87's injury of unknown origin that happened on 11/12/23 to the DON and she stated she did not contain any documentation of interviews with the resident until the surveyors informed the facility of what the resident had stated. The DON stated it is important to start an investigation and do interviews to rule out abuse. The DON stated that the nurse providing care for the resident was aware of the injuries on Sunday 11/12/23 at 5 PM and unfortunately the nurse didn't do what he was supposed to do regarding initiating an investigation.
11/16/23 at 11:22 AM, the DON was interviewed by the survey team and asked if the family was contacted regarding an investigation. The DON stated that on 11/13/23 was when the UM observed the black eye getting darker and the UM reached out to the family who did not respond until 11/14/23. The DON stated the UM typically would complete an investigation but the DON stated she had to get involved because the UM didn't do it properly and confirmed she did not have a documented statement from the family.
On 11/20/23 at 8:30 AM, the surveyor reviewed a facility provided policy on Resident Abuse revised on 6/19/23.
Section 4 Identification and Reporting of Possible Incidents, part A:
Facility staff members received training and orientation regarding the identification of an abused, neglected, or exploited resident. The following guidelines apply included, but not limited to unexplained bruises, repeated falls, reports by the resident of physical abuse, bruising or laceration of lips from force-feeding.
Section 5 Investigation of Any Violation Which is Suspected and/or Substantiated, part A of the facility provided policy reads as followed:
The nursing supervisor on duty shall IMMEDIATELY report any alleged violations of this prevention policy to Administrator or designee.
Section 6 Reporting, Investigation, Response/Protection to any Violation which is Suspected and/or Substantiated, part D and E revealed:
D. The Administrator and/or a nursing supervisor will conduct a thorough investigation. The investigation will include, but not be limited to, interviewing the alleged perpetrator, all staff, residents, and visitors who are believed to have knowledge of the event.
E. A thorough account of the investigation will be documented. All witnesses will sign their individual statements. All notifications will be noted on the Riskwatch report and Narrative Nurses Notes.
NJAC 8:39-27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0710
(Tag F0710)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure the physician: a.) addressed a significant weight loss ...
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Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure the physician: a.) addressed a significant weight loss of 8.6 pounds (lb.) (5.3%) x 30 days, a significant 24.4 lb. (13.6%) weight loss x 90 days, and a significant 33.4 lb. (17.7%) weight loss x 180 days, b.) monitored weekly and monthly resident weights, and c.) implemented nutritional interventions in a timely manner for 1 of 4 residents (Resident #23) reviewed for nutrition.
The deficient practice was evidenced by the following:
Refer F692G
On 11/13/23 at 10:29 AM, during the initial tour of the facility, the surveyor observed Resident #23 awake and alert sitting in a wheelchair in the dining room with the activities department.
On 11/13/23 at 12:55 PM, the surveyor observed Resident #23, awake and alert, sitting in the dining room eating lunch.
On 11/14/23 at 09:14 AM, the surveyor observed Resident #23 lying in bed with his/her eyes closed. At 9:21 AM, the surveyor interviewed the Certified Nursing Assistant (CNA) who stated that the resident was very sleepy that morning and she assisted the resident with the breakfast meal which consisted of eggs, toast, coffee, and orange juice. The CNA stated that when the resident was up in his/her chair ,he/she could feed themselves with set up and supervision. The CNA stated that Resident #23 could get agitated and sometimes would throw the food on the floor. The CNA further stated that she usually cared for the resident and noticed a weight change
On 11/14/23 at 12:43 PM, the surveyor observed Resident#23, awake and alert, sitting in a wheelchair in dining area eating lunch which consisted of chicken, scalloped potatoes, green beans, and soup.
Review of Resident #23's Face Sheet (admission Record) revealed the resident was admitted with diagnoses which included but were not limited to, dementia, fracture of the right femur, repeated falls, and anxiety disorder.
Review of the Electronic Medical Record (EMR) revealed under other orders a physicians' order (PO) for a regular diet with thin liquids dated 07/18/23. No other dietary recommendations were ordered.
A review of Resident #23's Vital Sign Report in the EMR revealed the following dates / weights:
04/06/23 weight 195 lbs. (pounds)
04/11/23 weight 195 lbs.
04/18/23 weight 188 lbs.
05/02/23 weight 224 lbs.
05/07/23 weight 187.60 lbs.
07/18/23 weight 179.60 lbs.
09/14/23 weight 165 lbs.
10/18/23 weight 163.80 lbs.
11/01/23 weight 155.20 lbs.
There were no further documented follow up weights or re-weights in the EMR.
Review of the RD Quarterly Nutritional Progress Note dated 10/18/23 at 5:10 PM, revealed that Resident #23 intake has been fair to adequate. Per weights the resident had experienced 1.2 lb.(0.7%) weight loss x 30 days, a significant 15/8 lb. (8.8%) weight loss x 90 days and a significant 31.2 lbs. (16%) weight loss x 180 days. The RD recommended super cereal at breakfast and a supplement with lunch and dinner. Continue with weights as ordered.
Review of the RD Significant Weight Change Nutritional Progress Note dated 11/14/23, reflected a weight history that had been variable. Weights indicate a significant 8.6 lb. (5.3%) weight loss x 30 days, a significant 24.4 lb. (13.6%) weight loss x 90 days, and a significant 33.4 lb. (17.7%) weight loss x 180 days. Recommended a supplement three times a day and weekly weights. Encourage weights as needed/accepted. Continue with liberalized diet. No recent labs noted. This assessment was completed after surveyor inquiry.
A review of the Physicians' notes dated 04/10/23, 04/10/23, 04/14/23, 04/17/23, 04/19/23, 05/01/23, 07/17/23, 09/11/23 and 10/06/23 indicated that Resident #23 had no weight change and was generally healthy.
A review of the EMR from April 2023 to November 2023 did not reveal any documentation that the doctor, family, or interdisciplinary team was aware of Resident #23's significant weight loss.
On 11/16/23 at 1:30 PM, the surveyor interviewed the Registered Dietitian (RD) in the presence of the survey team. During this interview, the RD acknowledged that the resident had a significant weight loss and did not notify the physician
On 11/15/23 at 12:22 PM the surveyor attempted to contact the attending physician , but was informed by the office that the physician was on vacation.
On 11/15/23 at 01:40 PM , the surveyor conducted a telephone interview with the covering physician. (MD). The MD stated that if he was aware of a resident's significant weight loss, he would want to identify the causal factor for the weight loss and implement interventions to correct the weight loss. The MD further stated that he would expect the nurses to notify the MD if there was a significant weight loss of 5-19%. When asked if he was notified of the Resident #23's significant weight loss of 31.2 lbs. in last 6 months, he stated I do not recall.
On 11/17/23 at 11:50 AM, in the presence of the survey team, the LNHA and the DON acknowledged that weekly weights were not consistently recorded, the resident experienced a significant weight loss on 10/18/23 and 11/14/23 and there was no documentation of the doctor being notified. The LNHA and the DON stated that the doctor should be monitoring the residents' weights.
A review of the facility policy titled, Resident Weights and Weight Changes policy, revised 11/07/1, reflected that significant weight changes will be reviewed by the DON/designee and referred to the dietician and physician if indicated. A reweigh must be obtained within 48 hours if a weight change meets the following criteria: 1 month- 5% body weight change or 6 months-10 % body weight change. The DON/designee or dietician will assess the weight change and make a notation in the medical record as to the plan of action for the weight change-diet counseling, physician notification, and dietician notification.
A review of the facility policy titled Clinical Nutrition Services, revised 01/22, reflected that when recommendations are made that require a physician order, the Registered Dietician Nutritionist( RDN) will follow up within 7 days to verify a physicians response and if no response the RDN will contact the physician to discuss the recommendations made. The (RDN) will communicate all nutrition related problems to other disciplines by was of care plan/ morning meeting (FYI: examples may include but not limited to Interdisciplinary Patient Care Plan, Medical Rounds
NJAC 8:39-23.2 (b)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected 1 resident
Based on observation, interview and document review it was determined that the facility failed to serve meals at an appetizing temperature for 1 of 1 resident reviewed for food (Resident #148) and on ...
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Based on observation, interview and document review it was determined that the facility failed to serve meals at an appetizing temperature for 1 of 1 resident reviewed for food (Resident #148) and on 1 of 4 resident units (Willow). The deficient practice was evidenced by the following:
On 11/13/23 at 10:18 AM, during the initial tour, Resident #148 expressed concerns about the quality of the meals served and the temperature of the meals served. The breakfast meal sat on the bedside table, untouched, during the interview.
On 11/15/23 at 8:04 AM, the surveyor observed residents in the [NAME] unit dining room sitting at tables waiting for the breakfast meal.
On 11/15/23 at 8:09 AM, a meal cart was brought to the unit and the first tray was served.
On 11/15/23 at 8:52 AM, the 2nd to last tray was removed from the cart and the surveyor removed the last tray to review for the test tray. The meal was Regular consistency meal.
At 8:56 the Food Service Director (FSD) and the surveyor proceeded to test the food temperatures. The FSD stated that the hot food should be 140 degrees Farenheight (F) or higher and the cold food should be 41 F or below and in the 30s would be preferred.
The meal tray contained:
a) 4 ounces oatmeal; surveyor and FSD both had 121 F.
b) 2- ½ pieces of cinnamon French Toast; surveyor- 87 F, FSD- 88 F
c) ½ Cup Pineapple tidbits; surveyor- 60 F and FSD-61F
d) 8 ounces 2% milk;
The surveyor observed that the carton felt warm to the touch; surveyor-61 F, FSD 58. The surveyor asked the FSD if that temperature was okay and the FSD stated, it is not okay by any means, I wouldn't want it.
The Production, Purchasing and Storage Policy, Date issues 5/95 revealed: Hot holding temperatures; Foods should be held hot for service at a temperature of 140 F or higher. Cold holding temperatures: Foods should be held cold for service at a temperature of 41 F or less.
NJAC 8:39-17.4 (a)2
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0868
(Tag F0868)
Could have caused harm · This affected 1 resident
Based on interview and document review, the facility failed to have the Medical Director (MD) and the Director of Nursing (DON) present for one of four Quality Assurance and Performance Improvement (Q...
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Based on interview and document review, the facility failed to have the Medical Director (MD) and the Director of Nursing (DON) present for one of four Quality Assurance and Performance Improvement (QAPI) meeting as evidenced by the following:
On 11/17/23 at 9:15 AM, the surveyor reviewed the QAPI policy and procedure and requested the sign-in sheets or the last four quarterly QAPI meetings.
On 11/20/23 at 9:00 AM, the Licensed Nursing Home Administrator (LNHA) provided the surveyor with four quarterly sign-in sheets for the each quarter of 2023, which revealed:
The First Quarter 2023: January 17, 2023, Quarterly QAPI Team Meeting Signature Log. The sign-in sheet was missing the attendance of the Medical Director (MD) and the Director of Nursing (DON). At that time, the LNHA stated that on January 17, 2023 the MD was on vacation and the DON was not present.
The facility provided QAPI plan policy included but was not limited to:
The Quality Improvement (QI) Committee consists of the Director of Nursing, the Medical Director, the Administrator, Activity Director, Social Work, Housekeeping Director, Dining Director, Coordinators, Maintenance Supervisor and the Infection Control/Prevention Officer.
The QAPI Committee, which includes the Medical Director, meets at least quarterly as is accountable for monitoring the continuous improvement in Quality of Life and Quality of Care. Minutes are recorded and shared with staff verbally.
NJAC 8:39-23.1(3)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0865
(Tag F0865)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and document review, it was determined that the facility Quality Assurance Performance Improvement (QAPI) Com...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and document review, it was determined that the facility Quality Assurance Performance Improvement (QAPI) Committee failed to a.) improve quality of life and improve quality of care for residents by not having a system in place to identify residents who sustained significant unplanned weight loss, and b.) ensure the kitchen and associated areas were maintained in a sanitary manner. This deficient practice occurred for 1 of 2 residents (Resident #23) and during observations conducted on 11/13/23 and 11/15/23 and was evidenced by the following:
Refer to 692G and 812F
On 11/17/23 at 9:25 AM, the surveyor intrviewed the Licensed Nursing Home Administrator (LNHA) regarding the currently active QAPI plans. The LNHA stated the facility was working on reducing falls and psychotropic medications as part of the QAPI program. The surveyor inquired to the LNHA if the identified concerns identified during the survey regarding the significant unplanned weight loss for Resident #23 and the sanitation concerns regarding the Dietary department were identified and part of the QAPI program. The LNHA stated, that is what the missing piece was, we did not looking at the resident weights. The LNHA further stated that the Dietary department did not have a QAPI in place to monitor the cleanliness of the kitchen.
On 11/12/23 at 10:29 AM, the surveyor observed Resident #23 on the initial tour of the facility. The resident was then observed at 12:55 PM the same day sitting in the dining area feeding him/herself pork, rice and peas.
On 11/14/23 at 9:21 AM, the surveyor interviewed the Certified Nursing Assistant (CNA) and stated that Resident #23 could feed him/herself with some assistance and supervision. The CNA explained that Resident #23 was sleepy this morning and assisted with feeding. The CNA stated that the resident had lost some weight.
A review of Resident # 23's Electronic Medical Record (EMR) revealed the following weights:
04/06/23 weight 195 lbs. (pounds)
04/11/23 weight 195 lbs.
04/18/23 weight 188 lbs.
05/02/23 weight 224 lbs.
05/07/23 weight 187.60 lbs.
07/18/23 weight 179.60 lbs.
09/14/23 weight 165 lbs.
10/18/23 weight 163.80 lbs.
11/01/23 weight 155.20 lbs.
A review of the Physicians Orders, Medication Administration Record and Treatment Administration Records for April, July, August, September, October, and November 2023 did not reveal any documentation of dietary interventions as recommended by the RD. It was also indicated that Resident #23 had no weight change and was generally healthy according to the Physicians' notes dated for 04/10/23, 04/10/23, 04/14/23, 04/17/23, 04/19/23, 05/01/23, 07/17/23, 09/11/23 and 10/06/23. The Electronic Medical Record (EMR) did not have any supporting documentation that Resident #23's significant weight loss was notified to the doctor, family, or the interdisciplinary team.
On 11/15/23 at 11:25 AM, the surveyor interviewed the Registered Dietician (RD) and it was confirmed that Resident #23 did trigger a significant weight loss in October 2023's quarterly assessment and she did not write the recommendation in the Dietician Recommendations book. The RD stated, I think I forgot to put them in the book. The failure to document in the Dietician Recommendation book resulted of Resident #23's not receiving the super cereal and supplements the resident required.
On 11/15/23 at 01:40 PM, the surveyor conducted a telephone interview with the covering Medical Doctor (MD) regarding the interventions that are taken for a resident with weight loss. The MD stated that he would expect the nurses to notify him of any resident's significant weight loss of 5-19%. The MD stated once aware of the weight loss, he would determine if it was nutritional or medical reason the resident lost weight. The MD was not aware of Resident #23's significant weight loss of 31.2 lbs. in the last 6 months. The MD stated, I do not recall.
On 11/16/23 at 1:30 PM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA), Director of Nursing (DON) and the Registered Dietician (RD) in the presence of the survey team. The DON and the LNHA both confirmed of not being aware of the significant weight loss that Resident #23 had until the surveyor's inquired. The RD stated the weight loss trend was not documented and monitored of Resident #23, therefore it should have been communicated with the DON, LNHA and the doctor. The DON and LNHA stated that it was a system failure from the whole team. The LNHA and the RD stated, We missed it.
A review of the facility provided, Clinical Nutrition Services policy, revised 01/22, revealed that when recommendations are made which require a physician's order, the Registered Dietician Nutritionist (RDN) will follow up within 7 days to verify a response to the recommendations.
B.) On 11/13/23 at 9:24 AM, the surveyor conducted the initial tour of the kitchen and observed unsanitary conditions that included but were not limited to; the dishwasher was not operating at the optimum rinse temperature of 180 degrees Fahrenheit with the machine reading error code P2 error. The floor area by the ice machine was very soiled and had various colored debris. A large green salad [NAME] stored on a lower metal shelf had debris on the lid. There were two white rolling storage bins, one containing sugar that had no use by date and the other containing flour with debris in it; both bins had visible debris on the outside and lids. The meat slicer was covered with plastic and was identified as clean by the Food Service Manager Cooperate Representative (FSMC); after the cover was removed the surveyor observed debris at the base of the slicer. In the dry storage room various debris was observed on the floor and under the food storage racks. The area that stored the clean pan rack had various size pans and 4/4 coffee pots in upright position that were wet and nesting.
On 11/13/23 at 10:12 AM, the surveyor toured the Aspen unit pantry and observed unsanitary conditions that included but were not limited to; the interior of the refrigerator was visibly soiled with dried on splatters and debris and there were food items that were unlabeled and undated. The surveyor observed the freezer that contained two pints of ice cream, a box of individual Italian ices and multiple ice packs that were used for resident care, all in the same area. The Registered Nurse Unit Manager (RNUM) stated, the cold packs were for the body and did not see an issue with storing the resident care ice packs with food items.
On 11/13/23 at 10:27 AM, the surveyor conducted a tour of Evergreen unit pantry. The pantry was visibly soiled with debris on the floor, on the equipment and the metal tables. The Food Service Staff (FSS) #1 was observed removing clean dishes with her bare hands, followed by putting dirty dishes on the rack without performing hand hygiene. The surveyor observed the same FSS #1 rinse her hands under running water in a non-hand washing sink without any soap.
On 11/13/23 at 10:40 AM, the surveyor toured the Sandalwood unit pantry with the Unit Manager Nurse (UMN). The refrigerator that belonged to the residents was visibly spoiled with splatters and debris. The freezer contained two food items that were unlabeled and undated. The UMN confirmed the refrigerator was not clean and discarded the unlabeled and undated items.
On 11/15/23 at 9:04 AM, the surveyor interviewed the Food Service Director (FSD) in reference to the error code of the dishwasher and service. The FSD stated that the temperature sensor was replaced. The FSD stated the technician tested the rinse temperature with the indicator strip and it was okay. The FSD confirmed he did not use a indicator strip to test the rinse temperature during the survey.
On 11/17/23 at 9:25 AM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA) regarding the currently active QAPI plans. The LNHA stated the facility was working on reducing falls and psychotropic medications as part of the QAPI program. The surveyor inquired to the LNHA if the identified concerns identified during the survey regarding the significant unplanned weight loss for Resident #23 and the sanitation concerns regarding the Dietary department were identified and part of the QAPI program. The LNHA stated, that is what the missing piece was and not looking at the resident weights. The LNHA further stated that the Dietary department did not have a QAPI in place to monitor the cleanliness of the kitchen.
It was confirmed the facility did not follow the following policy and procedures: #F013 Cleaning of Food and Nonfood Contact Surfaces; #F019 Dish Machine Temperatures; #F014 The Area and Equipment Cleaning; The Personal Food Storage Policy.
NJAC 8:39-33.2(b)(c)6
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. On 11/15/23 at 8:04 AM, the surveyor observed the breakfast meal on the [NAME] unit and observed the following:
On 11/15/23 ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. On 11/15/23 at 8:04 AM, the surveyor observed the breakfast meal on the [NAME] unit and observed the following:
On 11/15/23 at 8:07 AM, an Activity Staff (AS) was observed cutting an unsampled resident's meal tray, then removed soiled tray items into garbage, and without first performing hand hygiene proceeded to take out another resident's meal tray from the food cart. The AS then, without first performing hand hygiene, proceeded to put a straw in an unsampled resident's beverage and opened the resident's syrup for the French toast. Then, the AS removed the soiled tray items into the garbage and, without first performing hand hygiene proceeded to place Resident #87's meal tray in front of them and began cutting up the resident's food.
On 11/15/23 at 8:15 AM, the surveyor observed a Certified Nurse Aide (CNA) place a clothing protector on an unsampled resident, then set up the resident's meal tray, and dumped the tray debris in the garbage. Then, without first performing hand hygiene removed another unsampled resident's meal tray from the meal cart, opened the resident's nutrition drink and the straw and placed the straw inside the drink.
On 11/15/23 at 8:21 AM, the surveyor interviewed the CNA regarding what is the process when you go from one resident's tray to the other, and the CNA stated, you use wipes.
On 11/15/23 at 8:30 AM, the surveyor interviewed the AS regarding if wipes or cleaning hands would be done between setting up the residents. The AS stated, yes, I forgot.
On 11/15/23 at 11:13 AM, the surveyor requested and reviewed the facility's policy titled, Handwashing/Hand Hygiene, dated 3/1/17 and last revised 7/18/18.
The policy revealed:
Purpose: This facility considers hand hygiene the primary means to prevent the spread of infections.
Procedure: 1. All personal shall be trained and regularly in-serviced on the importance of hand hygiene in preventing the transmission of healthcare -associated infections.
7. Use an an alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap and water for the following situations: before preparing or handling medications.
Washing Hands:
Vigorously lather hands with soap and water and rub together, creating friction to all surfaces, for a minimum of 20 seconds ( or longer ) away from the stream of water.
(The procedure was not being followed)
NJAC 8:39-19.4 (a)1
Based on observation, interview and record review, it was determined that the facility failed to: a. ) adhere to accepted standards of infection control practices for the proper storage of respiratory tubing and mask after use for 3 of 3 residents reviewed for respiratory services (Resident #39, #75 and #149). b.) follow the facility infection control policy to limit the potential spread of infection by failing to perform hand hygiene prior to serving and assisting with resident meal tray preparation and during medication pass administration, and c.) ensure individuals providing services under a contractual arrangement were educated on infection control practices.
This deficient practice was observed on 2 of the 4 units (Willow and Evergreen) and was evidenced by the following:
1. During the initial tour of the facility on 11/13/23 at 9:13 AM, the surveyor observed Resident #149 in bed. The surveyor observed a continuous positive air pressure machine (C-PAP ) on the bedside table. The C-PAP Mask including the tubing was noted on the floor underneath the bed. The resident was alert and informed the surveyor that he/she used the C-PAP machine at night while sleeping. The surveyor left the room to continue the tour. While in the hallway, the surveyor observed a staff exiting the room. At 10:45 AM, the surveyor returned to the room and observed the mask and the tubing in the same position on the floor.
That same day at 10:15 AM, the surveyor observed a Certified Nursing Assistant (CNA) in the room assisted the resident with care. The CNA picked up the tubing and the mask from the floor and placed them on the bedside table. At 12:30 PM, the surveyor escorted the Registered Nurse Unit Manager (RN/UM) to the room where we all observed the C-PAP Mask lying directly on the bedside table. The mask appeared cloudy.
Review of Resident #149's medical record revealed that the resident was admitted to the facility with diagnoses which included but were not limited to; Obstructive Sleep Apnea, need for assistance with personal care, urinary tract infection and depression.
The admission Minimum Data Set (MDS), an assessment tool used by the facility to prioritize care, reflected that Resident #149 scored 15/15 on the Brief Interview for Mental Status (BIMS), indicative of intact cognition.
Review of the November Order Summary Report reflected Resident #149 had a Physician's Order dated 11/03/23, for C-PAP One Time Daily. Notes: Apply C-PAP at HS (Hour of Sleep), Setting: 10 cm of H2O (water).
On 11/13/23 at 11:10 AM, the surveyor escorted the RN UM to the room and both observed the C-PAP mask was sitting directly on top of the C-PAP machine. The mask was stained and cloudy.
2. On 11/13/23 at 10:40 AM, the surveyor entered Resident #39's room and observed a Nebulizer machine was on the bedside table with a mask connected to the Nebulizer set and tubing. Upon inquiry, the resident revealed that he/she used the Nebulizer for respiratory treatment. The nurse would set the treatment and once the treatment was completed, the mask would be placed at the bedside on top of the Nebulizer. The mask was observed to be cloudy with white materials.
Review of the admission record reflected that Resident #39 was admitted to the facility with diagnoses which included but were not limited to; Acute Respiratory Failure with hypoxia and other pneumonia and hypertension (HTN).
Review of the Minimum Data Set (MDS) dated [DATE], an assessment summary reflected that Resident #39 scored 15/15 on the Brief Interview for Mental Status (BIMS) indicative of intact cognition.
Review of the November Order Summary Report revealed that Resident #39 had a Physician's Order for the administration of Albuterol sulfate 2.5 milligrams/3 ml ( 0.083% ) solution for nebulization (1) Vial, Nebulizer (ml) Nebulization six times daily starting 09/27/23.
On 11/13/23 at 10:57 AM, the surveyor escorted the RN/UM to the room where we both observed the Nebulizer mask sitting directly on the table. The UM stated that the nurses were to place the mask in a bag after the Nebulizer treatment had been administered. When inquired regarding the rationale for storing the mask in a bag, the UM stated that for infection control purposes, all respiratory masks should have been placed in a bag after being used.
3. On 11/13/23 at 10:27 AM, the surveyor entered Resident #75's room. The surveyor observed a C-PAP machine on the bedside table. The bedside table drawer was partly open exposing the C-PAP mask and tubing inside the drawer along with other objects. The mask was not protected, and the mask was cloudy.
A record review of Resident #75 admission record, reflected that Resident #75 was admitted to the facility with diagnoses which included but were not limited to; Obstructive sleep apnea, mild cognitive impairment of uncertain or unknown etiology, Urinary tract infection.
Review of the Minimum Data Set (MDS) dated [DATE], reflected that Resident #75 scored 15/15 on the Brief Interview for Mental Status (BIMS), indicative of intact cognition.
Review of the November Order Summary Report revealed that Resident #75 had the following Physician's Order dated 10/24/23: C-PAP (Continuous Positive Air Pressure) machine one time daily. Notes: Apply C-PAP at (HS) hour of sleep, ( setting: C-PAP auto 5-11 CM (centimeter) H2O (water).
Review of the Treatment Administration Record (TAR) revealed that staff had signed for the application of the C-PAP machine at bedtime.
An interview with the Registered Nurse Unit Manager (RN/UM) on 11/13/23 at 10:30 AM, revealed that all respiratory masks were to be kept at the bedside secured in a bag.
On 11/13/23 at 11:15 AM, the surveyor escorted the RN/UM to the room where we both observed the C-PAP mask inside the resident's drawer along with other residents toiletries, the mask was not protected.
On 11/14/23 at 9:30 AM, the surveyor interviewed the RN UM regarding how he addressed the above issues. The RN UM stated he verbally informed the nurses to place the mask in a bag. He could not provide documentation of any in-services education that was done to address the concerns.
On 11/15/23 at 10:34 AM, the surveyor interviewed again the RN UM regarding the C-PAP masks and the Nebulizer masks. The RN UM stated that he informed the nurses that after care the masks were to be placed in a bag. The RN UM added that the facility protocol was to place the mask in a bag after use. The RN UM further added that he was not aware if the nurses were educated regarding the storage of respiratory equipment prior to the surveyor's inquiry. The surveyor then inquired regarding Resident #149's mask that was noted on the floor. The RN UM stated that he used alcohol swab to wipe the mask and placed the mask in a bag.
On 11/15/23 at 12:25 AM, the surveyor conducted an interview with the Infection Preventionist Registered Nurse (IP/RN) regarding the storage of the respiratory masks after treatment. The IP/RN stated that he had just started the role and was not involved in the process of educating the staff regarding respiratory equipment. He further added that the Respiratory Therapist oversaw the staff's education regarding storage and changing respiratory equipment. The IP/RN stated that the Respiratory Therapist (RP) was responsible for oxygenation and other respiratory supplies. The IP/RN did not have any in-services education for the staff regarding storage of respiratory equipment.
On 11/16/23 at 9:50 AM, the surveyor conducted an interview with the Respiratory Therapist (RT), who informed the surveyor that she was a contracting agent. She visited the facility for about four hours every day to provide respiratory services to the residents and was not responsible to educate the staff. The RT further added that if she observed some concerns during her visits, she would address them at that time. The surveyor then inquired regarding the maintenance of oxygenation masks, Nebulizer and C-PAP. The RT added that the staff was responsible to secure the mask in a bag. The RT stated also if a mask was found on the floor, it should be discarded. The resident should know how to clean the C-PAP mask and the staff should inquire regarding how the resident maintained the C-PAP mask at home.
On 11/16/23 at 10:04 AM, during an interview with the DON, she confirmed the RP was not responsible to educate the staff. The DON added, it is part of the competency, I will provide it.
On 11/17/23 at 11:30 AM, a review of the competency package the DON provided,revealed there was no competency for the C-PAP masks. The Nebulizer competency failed to provide directives to staff regarding the care and storage of the masks.
A review of the facility's policy titled, Skilled Nursing Policies and Procedures Oxygen Therapy, dated 6/01/01 and last revised 1/20/21, indicated the following: Tubing and humidifiers are changed at least weekly. These are to be dated and initialed each time they are changed. Oxygen/concentrator tubing and nasal cannula shall be stored in a clean plastic bag when not in use. (The policy was not being followed).
4. On 11/15/23 at 08:45 AM, the surveyor observed the Registered Nurse (RN) administering medications to a resident. The surveyor observed that the nurse did not perform hand hygiene prior to preparing the medications for the resident. The nurse entered the room, administered medications to the resident, then went to the bathroom to wash her hands. The nurse turned on the faucet, wet her hands, lathered her hands, and completed the entire hand hygiene within 10.42 seconds.
On 11/15/23 at 10:41 AM, the surveyor interviewed the RN regarding the hand hygiene observed during meds pass. The RN stated, I missed the counting, I am sorry.
5. On 11/13/23 at 11:30 AM, the surveyor observed a facility staff sitting in the middle of the hallway on the carpeted floor. The surveyor observed a resident seated in a wheelchair in the hallway next to the staff. The surveyor also observed a nurse on the medication cart in the same hallway. The surveyor inquired about the staff observed sitting directly on the floor. The nurse replied, I asked myself the same question. The surveyor continued the tour, while in the hallway, the surveyor observed the same staff that was sitting on the floor was now sitting directly in the room and on the unsampled resident's bed.
On 11/13/23 at 12:53 PM, the surveyor remained in the hallway and observed the staff exiting the resident's room. During an interview with the staff, she informed the surveyor that she was a student in training with the speech therapist. When inquired regarding being seated on the floor, while interacting with the resident, she added she did not see any issue regarding being seated on the floor, she wanted to be at the resident's eyes level. The surveyor then asked about infection control practices. The student stated that she had been at the facility since September and had not received any in-service education on infection control.
On 11/13/23 at 11:57 PM, the surveyor interviewed the Speech Therapist Director (STD) and shared the above concerns. The surveyor asked for the employee orientation file for review. The STD informed the surveyor that she did not have a file for the student and the student was verbally educated regarding infection control practices.
On 11/16/23 at 10:30 AM, the STD provided a Self-Study Orientation Packet dated 10/06/23 which included topics on infection prevention and Bloodborne Diseases. No in-service education was provided after the issue was discussed with the facility.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and document review it was determined that the facility failed ensure: a) the kitchen environmen...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and document review it was determined that the facility failed ensure: a) the kitchen environment and equipment was maintained in a clean and sanitary manner, b) the dish machine was functioning in a manner to ensure proper wash and rinse temperatures were maintained, c) refrigerated resident food storage areas (3 of 4 observed) were maintained in a clean manner and food was appropriately labeled and dated, and d) staff performed appropriate hand hygiene, to limit potential bacteria growth and potential food borne illness. The deficient practice was evidenced by the following:
On 11/13/23 at 9:24 AM through 10:07 AM, the surveyor conducted a tour of the kitchen with several staff including the Regional Director of the Food Management Company, Executive Chef, Registered Dietitian (RD) and observed:
1. At 9:26 AM, the dish machine was observed in use and resident meal items, including insulated lids and trays were being washed. The surveyor observed the temperature screen to identify the wash temperatures and the wash temperature blinked 156 degrees Farenheight (F) and then intermittently blinked P2 error and continued to flash back and forth. The surveyor asked the RD what the error message meant, and she stated, she was not sure and then instructed the food service worker (FSW) that she wanted to look into it before they continued washing dishes. The surveyor observed that under the temperature gauge, there was a Manufacturer sticker that revealed the Hot Water Sanitizing Wash Temperature, 150 F and the Hot Water Sanitizing Rinse Temperature was 180 F The surveyor asked the FSW what the blinking error message meant and the FSW stated it was just an error. The surveyor asked the FSW if temperatures of the machine were taken, and he responded yes and then he showed the surveyor the temperature logbook which revealed: Dish machine Temperature Record (High Temperature Machine) November 2023. The Wash Temperature and Final Rinse Temperature area of the form (see date plate on machine) was blank. The form indicated Wash Temp (temperature), Final Rinse Temp and Checked by for Breakfast, Lunch and Dinner. The November 13, 2023, Breakfast indicated Wash temp 120 F, Final Rinse 155 F and initialed by the FSW. At that time, the surveyor also observed that the Lunch and Dinner Wash and Final Rinse Temperatures were also documented with the same temperatures and initialed by the FSW. The surveyor asked the FSW why all three meals had been pre-filled out and the FSW stated because when sometimes when he comes in to work the temperatures are not always documented. Further review of the Final Rinse Temperatures revealed that there were no documented Final Rinse Temperatures from November 1-13, 2023, that met the posted Manufacturer's final rinse temperature of 180 F.
At 9:31 AM, the surveyor asked the RD about what the P2 error meant and why the temperatures being pre-filled out for the entire day and the RD stated, I cannot answer that now.
2. At 9:33 AM, the surveyor continued the tour with another Food Service Management Company Representative (FSMC). The surveyor observed the floor area by the ice machine. The floor area on the side of the ice machine and toward the baseboard and under a metal table was very soiled with various colored debris. There was a large green salad [NAME] stored on a lower metal shelf which also was observed by the surveyor and the FSMC to be covered with debris on the lid. The surveyor asked the FSMC if the floor area, including the salad [NAME] was clean and the FSMC stated, no, not cleaned.
3. At 9:38 AM, the surveyor observed white rolling bins stored under a metal table in the kitchen. The area under the table, on the wall adjacent to the table and the baseboard had visible stains and debris. Both bins had debris on the exterior of the bins, and on the top of the lids. One bin contained an opened bag of sugar that which did not contain a use by date. The adjacent white bin was identified as containing flower was also stored in an open bag with debris in the bin next to the bag. The surveyor asked the FSMC about the items in the bins and if the area and bins were clean. The FSMC stated this was not really done properly.
4. The large metal meat slicer was wrapped in plastic and identified as clean by the FSMC. The bag was removed, and debris was observed on the base of the slicer.
5. The surveyor observed the dry storage room and there was various debris on the floor and under the food storage racks. At that time, the EC acknowledged the floor was not clean.
6. The surveyor reviewed a P.M. Cook's Cleaning Checklist provided by the FSMC for November 23, Sunday 11/12 which revealed Mop and Sweep was checked off. The FSMC and RD acknowledged that the floor was not clean. The Checklist also revealed Make sure slicer and mixer is cleaned and covered.
7. Per the surveyor request, the FSMC held up pans that were stored on the clean pan rack. The FSMC, in the presence of the EC, held up 1/3rd deep pans, and 3/5 pans were visibly wet and nested, and 4/5 of the 1/6th pans were visibly wet nested. The FSMC stated the pans are supposed to be air dried. The surveyor observed four coffee pots stored upright and asked the EC to show the surveyor 4/4 coffee pots were stored upright and wet inside and they were removed by the EC.
At 9:56 AM the surveyor requested the cleaning policy and equipment policy, and dish machine policy.
8. On 11/13/23 at 10:12 AM, the surveyor toured the Aspen Pantry. The surveyor observed that the interior of the refrigerator was soiled with splatters and debris and observed a labeled sandwich snack. The surveyor asked the Registered Nurse Unit Manager (RNUM) to observe and confirmed the refrigerator was not clean. The RNUM then accompanied the surveyor to observe a pantry and small resident area with a refrigerator on the same unit. The refrigerator had dried on splatters on the shelves. Items including what the RNUM identified as a submarine sandwich with a name and was undated, and an undated food item in a brown paper bag. The surveyor asked how long food could stay, the RNUM stated I think 7 days and although the item had no date, he returned it to the refrigerator. The other item was also undated which he then also returned to the refrigerator and stated, it is supposed to be dated. There were also unlabeled/undated items in plastic bags and the RNUM stated, I will keep it, because they [residents] ask about it. The surveyor then opened the freezer in the presence of the RNUM and observed two pints of ice cream and a box of individual Italian Ices which were stored with multiple blue ice packs that filled the bottom of the freezer and a black and white cloth ice pack. The surveyor asked about what the ice packs were used for. The RNUM stated, the cold packs for the body and when asked if that was okay to store those items with food, the RNUM stated, I don't see any problem with that, that is where we store it.
9. On 11/13/23 at 10:27 AM, the surveyor conducted a tour of the Evergreen Pantry. There were two Food Service Staff (FSS) cleaning dishes in the pantry using an under mount dish machine. The pantry was visibly soiled with debris throughout the floor and on the equipment and the metal tables appeared soiled. The FSS were washing black insulated resident meal items including lids, cups, and containers. The surveyor observed that the dish machine had 117 F as the wash temperature that was on the display. The surveyor watched FSS #1 remove clean dishes with her bare hands and then begin to place dirty dishes on the rack. At that time, the surveyor asked what the temperature of the dish machine should be. The FSS#1 stated she doesn't know and normally doesn't do that. At that time, the surveyor then observed the FSS #1 rinse off her hands under running water in a non-hand washing sink, without using soap and then put a pair of gloves on her hands. The surveyor tried the soap dispenser on the hand washing sink on the opposite side of the FSS #1 and it was not dispensing soap. The FSS #1 then placed the dirty dishes in the dish machine. The surveyor asked the FSS#1 if there was anything that should be done prior to putting gloves on and she stated, wash, and the surveyor asked how that would be completed with no soap dispensing. The FSS#1 stated yes, no soap, I rinsed my hands.
On 11/13/23 at 10:39 AM, the surveyor alerted the Licensed Nursing Home Administrator (LNHA) of the concerns regarding the observations.
10. On 11/13/23 at 10:40 AM, the surveyor toured the Sandalwood Pantry in the presence of the Unit Manager Nurse (UMN). The refrigerator that stored resident items including two snack sandwiches, was soiled with splatters and debris. There were two frozen food unlabeled and undated items in the freezer. The UMN confirmed the surveyor's observations and when asked if the refrigerator was clean, the UMN stated, no, I agree with you and then discarded the unlabeled/undated items.
On 11/13/23 at 1:45 PM, the surveyor interviewed the LNHA about the condition of the pantries and who was responsible for maintain the cleanliness. The LNHA stated the kitchen was responsible.
On 11/14/23 at 11:00 AM, the LNHA provided the surveyor with a Summary of Service form the dish machine service contractor dated 11/13/23 at 5:13 PM. The Description revealed the P2 error was the rinse display temperature probe and temperature was not displaying and the probe was replaced.
On 11/15/23 at 9:04 AM, the surveyor interviewed the Food Service Director (FSD) regarding the error code and dish machine service. The FSD stated the temperature sensor was broken and needed to be replaced. The FSD stated the rinse temperature was okay when the technician checked it with an indicator strip. The FSD confirmed he did not have the indicator strips to confirm that the rinse temperature was adequate during the surveyor observations.
A review of the Cleaning of Food and Nonfood Contact Surfaces Policy #F013, Date Issues 05/95 revealed: The food-contact surfaces of all cooking equipment shall be kept free of encrusted grease deposits and other accumulated soil, Nonfood contact surfaces of equipment, such as handles on reach in units, sides of sinks . shall be cleaned as often as necessary to keep the equipment free of accumulation of dust, dirt, food particles and other debris .
Dish machine Temperatures Policy #F019, Date Issued 05/95 revealed: Dish machine wash and rinse water should be maintained at temperatures that meet the guidelines established by the Food and Drug Administration .
Director Confirms the wash and rinse temperatures listed on the manufacture's data plate on the dish machine. Modify the dish machine temperature record as necessary. High temperature Dish machine- record on dish machine temperature record form. Wash and final rinse temperatures during each period of use. Once a day, run a test strip (160 F strip) through the dish machine to verify the surface temperature of a dish. Attach the used test strip to the Test Strip Results form. The test strip must verify that the surface temperature of the plate reached 160F .
The Food Handling Guidelines (HACCP) Policy # B007, Date issues 05/95 revealed that Hands should be scrubbed following appropriate hand washing techniques according to the facility/community policy (e.g., after toilet use, between food preparation tasks, before putting on gloves, etc.).
The Area and Equipment Cleaning Policy # F014, Date issues 05/95 revealed: Director: . assigns daily cleaning responsibilities in each position workflow, Management/Supervisory Personnel: Assigns weekly and special cleaning to be completed each day.
The Personal Food Storage Policy, revised: 11/22/16 revealed: Food or beverage brought in from outside sources for storage in the facility pantries, or refrigeration units will be monitored by a designated facility staff for food safety. Food Safety for Your Loved Ones. Food or beverages should be labeled and dated to monitor for food safety.
NJAC 8:39-17.2 (g)