CRITICAL
(L)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected most or all residents
⚠️ Facility-wide issue
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, it was determined that the facility failed to ensure that hot water tempera...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, it was determined that the facility failed to ensure that hot water temperatures were maintained at safe levels to protect residents from third degree burns and/or serious injury on 2 of 2 nursing units (floors 2 and 3).
Hot water temperatures obtained on 2/10/25, on all nursing units (2nd and 3rd floor units) and in resident shower rooms, registered between 125 degrees Fahrenheit (F) and 152 degrees F. Interviews with the Director of Environmental Services (DEVS) confirmed that the facility did not check hot water temperatures after repairs were made to the hot water system on 2/9/2025. The DEVS stated that the hot water temperatures should have been checked after the repair to ensure temperatures were at a safe level.
The facility's failure to ensure that residents were protected from excessive hot water temperatures posed the likelihood of serious harm and injury from third degree burns. This resulted in an Immediate Jeopardy situation (IJ).
The IJ began on 2/10/2025 at 11:13 AM, when the Life Safety Code Surveyor (LSCS) identified hot water temperatures on the resident units in excess of 120 degrees F. The facility Administration was notified of the IJ on 02/10/2025 at 5:26 PM. The facility submitted an acceptable Removal Plan (RP) on 2/12/2025. The survey team verified the implementation of the RP during the continuation of the on-site survey on 2/12/2025.
The evidence was as follows:
Reference: State Operation Manual; Guidance to Surveyors for Long Term Care Facilities; 483.25 (d)(1); Water Temperature - Water may reach hazardous temperatures in hand sinks, showers, tubs, and any other source or location where hot water is accessible to a resident. Burns related to hot water/liquids may also be due to spills and/or immersion. Many residents in long-term care facilities have conditions that may put them at increased risk for burns caused by scalding. These conditions include decreased skin thickness, decreased skin sensitivity, peripheral neuropathy, decreased agility (reduced reaction time), decreased cognition or dementia, decreased mobility, and decreased ability to communicate.
Time and Temperature Relationship to Serious Burns Water Temperature and Time Required for Third degree Burn (Penetrate the entire thickness of the skin and permanently destroy tissue).
Water temperature and time required for a third degree burn to occur:
148 F - 2 Seconds
140 F - 5 Seconds
133 F - 15 Seconds
127 F - 1 Minutes
124 F - 3 Minutes
120 F - 5 Minutes
On 2/10/2025 at 10:53 AM, the LSCS, in the presence of the Director of Maintenance (DOM) and DEVS, toured the facility and obtained a hot water temperature that registered 141 degrees F in resident room [ROOM NUMBER]'s handwashing sink.
At that same time, the LSCS requested that the DOM and DEVS bring their own thermometer and a cup of ice water to ensure that the thermometers were properly calibrated. The DEVS questioned the LSCS and asked what the proper hot water temperature range should be.
On 2/10/2025 at 11:13 AM, the LSCS, in the presence of the DOM and DEVS, continued to tour the facility using a calibrated digital thermometer and rechecked resident room [ROOM NUMBER]'s handwashing sink and obtained a hot water temperature that registered 144 degrees F.
On that same day at 11:15 AM, the LSCS, in the presence of the DOM and DEVS, obtained the following hot water temperatures on the two nursing units that registered over 120 degrees F:
Third floor:
Resident room [ROOM NUMBER]- 151.3 degrees F
East side women's shower room -140 degrees F
Resident room [ROOM NUMBER] -128.4 degrees F
Second Floor:
East side men's shower room -125 degrees F
Resident room [ROOM NUMBER]- 149.3 degrees F
Resident room [ROOM NUMBER]- 130.2 degrees F
Resident room [ROOM NUMBER]- 129 degrees F
On 2/10/2025 at 12:31 PM, the LSCS interviewed the DEVS who stated that on 2/9/25, a repair was made to the hot water system due to a leak on the fourth floor. The DEVS stated that hot water temperatures were taken before the repair was made, but not after because the temperatures were usually consistently within range. The DEVS then stated that the hot water temperatures should have been checked after the repair to verify and ensure that temperatures were at a safe level.
On 2/10/2025 at 12:38 PM, the surveyor interviewed Resident #81 who stated that they experienced extremely hot water running from the sink inside their room.
On 2/10/2025 at 12:39 PM, the surveyor interviewed Resident #63, who stated that they experienced extremely hot water running from the sink inside their room.
On 2/10/2025 at 12:43 PM, the LSCS reviewed the water temperature logs which indicated that water temperatures were last checked on 4/8/2024. Additional review included that one floor was checked each day and testing of the resident shower rooms were not included.
During a follow up interview at 12:44 PM, the DEVS stated that there was another log somewhere and that they would get it from the DOM.
On 2/10/2025 at 3:00 PM, two hours and fifteen minutes later, the facility provided a copy of the additional hot water temperature logs dated 1/1/2025 to 2/10/2025, which revealed the hot water temperatures were within a safe level.
An acceptable Removal Plan (RP) was received on 2/12/2025 at 9:03 AM, which indicated the action the facility would take to prevent serious harm from occurring or reoccurring. The facility implemented a corrective action plan to remediate the deficient practice which included: staff were educated to immediately stop using all sinks and showers until hot water temperatures were reduced to below 120 degrees F; staff instructed to use of alcohol-based hand sanitizers and disposable wipes until water temperatures were maintained; the Maintenance Director immediately flushed the domestic water system prior to reaching the mixing valve and storage tank; all resident rooms, bathroom sinks, and showers were tested to ensure hot water temperatures were within range; a log was created to ensure all sinks, showers, and tubs on the units were tested to avoid omissions and hourly hot water testing conducted; on-going education to all staff to report any issues of hot water immediately to the maintenance department, the Nursing Supervisor, DON, or LNHA; the plumbing vendor inspected the mixing valves and hot water system to ensure it was functioning properly; the maintenance staff were educated on the importance of flushing the domestic water system anytime the system shut down; nursing staff and residents were educated on the importance of reporting any hot water issues timely to the maintenance department; and facility hot water policy revised to conduct random daily hot water temperatures.
The survey team verified the implementation of the RP during the continuation of the on-site survey on 2/12/25.
NJAC 8:39-31.7(h)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review it was determined the facility failed to provide a dignified dining experience for 2 of 2 nursing unit dining rooms during the lunch meal. Evidence o...
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Based on observation, interview, and record review it was determined the facility failed to provide a dignified dining experience for 2 of 2 nursing unit dining rooms during the lunch meal. Evidence of the deficient practice is as follows.
On 2/3/25 at 12:09 PM, the surveyor observed the lunch meal on the second floor in the day room/dining room. On each of thirteen tables, staff served the residents' meals on plastic trays. Additionally, the dome lids from the plates were placed upside down in the center of the tables and used as trash receptacles.
On 2/3/25 at 12:15 PM, the surveyor observed the lunch meal on the third floor in the day room/dining room. On each of the six tables staff served the residents' meals on plastic trays. Additionally, the dome lids from the plates were placed upside down in the center of the tables and used as trash receptacles.
On 2/4/25 at 11:53 AM, the surveyor observed the lunch meal on the second floor in the day room/dining room. Residents ate their meals on plastic trays, with the dome lids on the tables collecting trash. At each of five tables of two residents, one resident ate while the second resident waited for approximately ten minutes for their food to be served.
On 2/5/25 at 12:02 PM, the surveyor observed the lunch meal on the second-floor day room/dining room. Residents ate their meals on plastic trays, with the dome lids on the tables collecting trash. At one table of three residents, two residents were served trays while third person waited without a tray for more than 10 minutes. At one table of two residents, one resident ate for 5 minutes while the other resident waited for their tray.
On 2/7/25 at 12:54 PM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA) and the Director of Nursing (DON). The LNHA stated plates are to be taken off the tray unless the resident requests it to stay and then it would be care planned. The LNHA stated the staff should not put dome lids on the table for trash.
The facility policy for Meal and Dining, revised 12/13/24, indicated residents' dignity should be upheld during the dining experience, however, did not specifically address the areas of concerns which were observed.
NJAC 8:39-4.1(a)12.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0552
(Tag F0552)
Could have caused harm · This affected 1 resident
Complaint NJ00166888
Based on interview and record review it was determined the facility failed to notify a resident's responsible party of a change in condition and a room change for 1 (#11) of 16 re...
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Complaint NJ00166888
Based on interview and record review it was determined the facility failed to notify a resident's responsible party of a change in condition and a room change for 1 (#11) of 16 residents reviewed.
The deficient practice is as follows.
The surveyor reviewed Resident #11's electronic progress notes during the period of 8/23/23 through 9/4/23.
The nurse documented in an 8/23/23 electronic progress note that the resident had tested positive for COVID 19 and was on isolation precautions. The resident was noted to be residing on the second floor at that time.
An 8/25/23 nurse progress note indicated the resident was relocated to the third floor and continued on isolation precautions. There was no documentation in the progress notes that the responsible party had been notified of the resident's COVID 19 status or of the change to another nursing unit.
A 9/4/23 progress note written by the social worker indicated the resident's daughter had been notified that her mother would be transferred back to her room on the second floor nursing unit.
On 2/04/25 at 11:33 AM, the surveyor interviewed the Registered Nurse Charge Nurse who stated when a resident is to be moved to another room, the responsible party is notified of the reason for the move and when the move will occur. She stated this is done by either the unit nurse or the social worker.
On 2/05/25 at 9:51 AM, the surveyor interviewed the Social Worker. She stated either the social worker or the nurse notifies the responsible party of a room change. She stated it is usually done by phone prior to the change.
The surveyor interviewed the Licensed Nursing Home Administrator (LNHA) on 2/10/25 at 11:32 AM. The LNHA stated she remembered the resident's daughter had come to her complaining that she was not notified of her mother's room change. The LNHA stated the resident's daughter was notified when her mother tested positive for COVID 19, however, she did not provide evidence that the responsible party received notification of the positive COVID result.
NJAC 8:39-4.1(a)13.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to maintain the call bell within reach of residents. This deficient practice was...
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Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to maintain the call bell within reach of residents. This deficient practice was identified for 2 of 16 residents reviewed for the accommodation of needs (Resident # 53 and # 81) and was evidenced by the following:
1. On 2/3/25 at 12:54 PM, the surveyor observed Resident # 53 in bed. The surveyor greeted the resident and Resident # 53 did not respond to the surveyor. The surveyor observed that the resident's call bell (used to summon staff for assistance) was located behind the resident's bed, on the floor and was not within his/her reach.
The surveyor reviewed the medical record for Resident # 53.
A review of Resident # 53's admission Record reflected that the Resident was admitted to the facility with diagnoses that included but were not limited to; metabolic encephalopathy and was receiving hospice care services.
A review of Resident # 53's quarterly Minimum Data Set (MDS), an assessment tool dated , revealed Resident # 53 had severely impaired cognition. The MDS further assessed that the resident was dependent on staff for Activities of Daily Living (ADL) care.
On 2/3/25 at 1:15 PM, the surveyor interviewed the Registered Nurse, who was responsible for the resident, and she stated that the call bell should be in reach. The CNA assigned to Resident # 53 stated that the call bell should have been in reach and did not know why it was on the floor.
2. On 2/5/25 at 8:00 AM, the surveyor and the Registered Nurse/ Unit Manager (RN/UM) conducted incontinence rounds. The surveyor and the RN/UM entered Resident #81's room and observed the resident in bed with floor mats placed on each side of the Resident's bed. The surveyor and RN/UM observed that the resident's call bell (used to summon staff for assistance) was on the floor behind the headboard, not within his/her reach.
The surveyor reviewed the medical record for Resident #81.
A review of Resident #81's admission Record reflected that the Resident was admitted to the facility with diagnoses that included but were not limited to; Congestive Heart Failure (CHF), hypertension, and cognitive communication deficit.
A review of Resident #81's quarterly Minimum Data Set (MDS), an assessment tool dated 1/30/25, revealed that Resident #81 had a Brief Interview for Mental Status (BIMS) score of 4 out of 15, which indicated severely impaired cognition. The MDS further assessed that the resident required staff assistance for Activities of Daily Living (ADL) care.
A review of Resident 81's Individualized Care Plan (CP) included a problem area that the resident had cognitive loss with an alteration in thought process related to dementia; the resident has short-term memory loss as evidenced by intermittent forgetfulness with interventions that included but were not limited to; call light available and answered promptly.
On 2/5/25 at 8:10 AM, the RN/UM confirmed that the resident's call bell should have been placed within the resident's reach.
On 2/7/25 at 9:25 AM, the surveyor interviewed the Certified Nursing Assistant (CNA) who was assigned to Resident # 81's care on 2/4/25- 2/5/25 (11 pm-7 am shift), who confirmed that the resident was able to use their call bell and that she should have placed it within the resident's reach.
On 2/7/25 at 12:45 PM, the surveyor discussed the above observations and concerns with the Licensed Nursing Home Administrator (LNHA) and Director of Nursing (DON). The LNHA confirmed that the call bells should be placed within the residents' reach.
NJAC 8:39- 31.8 (c)(9)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview it was determined the facility failed to maintain the residents' living environment in a clea...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview it was determined the facility failed to maintain the residents' living environment in a clean, sanitary, and homelike manner for 2 sampled residents (#11, #53), 2 unsampled residents (room [ROOM NUMBER] window, #220 window) and the area on the 2nd floor nursing unit hallway between rooms [ROOM NUMBERS].
The deficient practice is evidenced by the following.
1. During the 2/03/25 initial tour of the second floor nursing unit at 10:23 AM, the surveyor noted a strong odor of urine in the area between rooms [ROOM NUMBERS]. A full soiled laundry cart was located in the hallway between these two rooms.
On the same day at 10:30 AM, the surveyor observed Resident #11's privacy curtain was stained with dark brown/black matter, the floor had several broken floor tiles, and the toilet was heavily stained with stool.
On the same day at 10:40 AM, the surveyor observed room [ROOM NUMBER] window belonging to an unsampled resident. The resident's overbed table had the veneer broken off of the top of the table revealing the pressboard underneath.
2. On 2/3/25 at 12:46 PM, upon initial tour of the 2nd floor, the surveyor observed that inside of room [ROOM NUMBER] near the window, behind the unsampled resident's headboard of the bed, there was an approximately 6 inch tear along the wall and the surveyor also observed a piece of plywood secured to the wall behind the left side of the resident's headboard of the bed.
At 12:54 PM, the surveyor observed that inside of Resident # 53's room [ROOM NUMBER], there was a 3 inch hole in the wall near the restroom in the resident's bathroom.
NJAC 8:39-4.1(a)11.
31.4 (a), (b), (c), (f)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
Based on interview and record review, it was determined that the facility failed to complete and transmit a Minimum Data Set (MDS) in accordance with federal guidelines. This deficient practice was id...
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Based on interview and record review, it was determined that the facility failed to complete and transmit a Minimum Data Set (MDS) in accordance with federal guidelines. This deficient practice was identified for 2 of 16 residents reviewed for resident assessment (Resident # 11 and # 54).
This deficient practice was evidenced by:
The MDS is a comprehensive tool that is a federal mandated process for clinical assessment of all residents that must be completed and transmitted to the Quality Measure System. The facility must electronically transmit the MDS up to 14 days of the assessment being completed.
The following residents were reviewed for late comprehensive MDS assessments.
1. Resident #11 - A review of the MDS schedule of submitted MDSs in the resident's electronic medical records of the previous software program and the current software program used by the facility revealed the last comprehensive MDS was done on 2/23/24. The following MDSs to date were quarterly assessment. The most recent of which was dated 1/24/25. A comprehensive MDS assessment is required to be completed at least every 12 months.
2. Resident #54 - The CMS iQIES report indicated the 8/16/24 comprehensive MDS was submitted late. The 8/16/24 comprehensive MDS was submitted on 10/16/24, over the required 14 days.
On 2/11/25 at 11:35 AM, the surveyor interviewed the Director of Nursing (DON) who stated the Nurse Unit Managers have historically done the MDSs. However, since there was a turn over of Nurse Unit Managers and they had to be trained there was a delay in MDS submissions. A contracted MDS Coordinator was hired in the fall of 2023. The contracted MDS coordinator has remained on to work with the new Nurse Unit Managers.
NJAC 8:39-11.2
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0637
(Tag F0637)
Could have caused harm · This affected 1 resident
Based on resident observation, interview and record review, it was determined that the facility failed to complete a significant change in status assessment (SCSA) for Resident #25. This deficient pra...
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Based on resident observation, interview and record review, it was determined that the facility failed to complete a significant change in status assessment (SCSA) for Resident #25. This deficient practice was identified for 1 of 16 residents reviewed and was evidenced by the following:
This deficient practice was evidenced by the following:
On 2/3/25 at 11:34 AM, during the initial tour of the facility the surveyor observed Resident #25 seated on a wheelchair, awake, and conversant. At that time, the resident stated that they went to the dialysis center three times a week.
The surveyor reviewed the medical record of Resident #25.
According to the admission Record face sheet, an admission summary, reflected that Resident #25 was admitted to the facility with diagnoses that included, end stage renal disease, dependence on renal dialysis.
A review of the physician's progress notes dated 10/16/24, included that when the resident was readmitted to the facility from the hospital, Resident #25 had a permanent catheter to the right upper chest with a new diagnosis of End Stage Renal Disease (ESRD).
A review of the Significant Change in Status Minimum Data Set (SCMDS), an assessment used to facilitate the management of care, dated 10/22/24, revealed the Assessment Reference Date (ARD) was on 10/22/2024, the MDS was signed completed, by the MDS Coordinator on 12/11/2024, 50 days past the required submission of 14 days from the ARD date. The completed MDS was transmitted to the Centers for Medicare and Medicaid Services (CMS) on 12/17/24.
On 2/5/24 at 11:17 AM, during an interview with the surveyor, the Director of Nursing (DON) stated that the facility did not have an MDS Coordinator. The Unit Managers were responsible for completing the assessments and certified the accuracy of its contents. At that time, the DON stated that they had a Registered Nurse (RN) Assessment contractor.
At that time, in the presence of the surveyor and the DON, the RN Assessment Coordinator stated that he was a contracted to work on the completion of the MDS and worked periodically from 2023.
On 2/5/24 at 1:10 PM, in the presence of the survey team, the RN Assessment contractor stated that his signature was an attestation of completion for the same MDS and transmitted the completed MDS to CMS. The assessed areas were signed for accuracy by the staff who completed its respective sections.
At that time, the MDS Assessment contractor confirmed and acknowledged that the ARD date for Resident #25 was on 10/22/24. The completion date for the same MDS was on 12/17/24, which was late, and beyond the 14 day submission requirement. The concern with the late transmission of the MDS was discussed with the RN Assessment contractor.
On 2/12/25 at 12:20 PM, in the presence of the survey team, the Licensed Nursing Home Administrator (LNHA) and the DON, the surveyor discussed the concern regarding the late completion of the SCMDS for Resident #25 that was past the required 14 calendar day from the determination that a significant change that occurred on 10/16/24.
At that time, the DON acknowledged that they had problems with staffing and electronic transmission of the MDS. The staffing issues were related to the Unit Managers who were responsible for the completion of the MDS left their position. The DON also stated that they had electronic problems that caused issues with submission. The DON stated that was the reason they had hired the RN Assessment contractor, to provide the needed services.
A review of the provided facility policy, MDS - Minimum Data Set Policy, dated/revised on 11/22/24, included the following under procedure, section 4: Assessments for residents who experience significant change were completed within 14 days after the facility determined or should have determined that there had been a significant change in the resident's physical or mental condition.
No further information was provided.
NJAC 8:39-11.2(i)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0638
(Tag F0638)
Could have caused harm · This affected 1 resident
Based on interview and record review, it was determined that the facility failed to complete and transmit a Minimum Data Set (MDS) in accordance with federal guidelines. This deficient practice was id...
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Based on interview and record review, it was determined that the facility failed to complete and transmit a Minimum Data Set (MDS) in accordance with federal guidelines. This deficient practice was identified for 3 of 16 residents reviewed for resident assessment (Resident # 11, # 26, and # 54).
This deficient practice was evidenced by:
The MDS is a comprehensive tool that is a federal mandated process for clinical assessment of all residents that must be completed and transmitted to the Quality Measure System. The facility must electronically transmit the MDS up to 14 days of the assessment being completed.
The following residents were reviewed for late quarterly MDS assessments.
1. Resident #11 - The Centers for Medicare and Medicaid Services (CMS) Internet Quality Improvement and Evaluation System report (iQIES) indicated the 10/24/24 quarterly MDS was submitted late. The 10/24/24 quarterly MDS was submitted on 11/15/24, over the required 14 days.
2. Resident #54 - The CMS iQIES report indicated the 11/11/24 quarterly MDS was submitted late. The 11/11/24 quarterly MDS was submitted 12/17/24, over the required 14 days.
On 2/11/25 at 11:35 AM, the surveyor interviewed the Director of Nursing (DON) who stated the Nurse Unit Managers have historically done the MDSs. However, since there was a turn over of Nurse Unit Managers and they had to be trained resulting in delayed MDS submissions. A contracted MDS Coordinator was hired in the fall of 2023. The contracted MDS coordinator has remained on to work with the new Nurse Unit Managers.
3. The surveyor reviewed the facility assessment task that included the Resident's MDS Assessments.
The MDS is a comprehensive tool that is a federal mandated process for clinical assessment of all residents that must be completed and transmitted to the Quality Measure System. The facility must electronically transmit the MDS up to 14 days of the assessment being completed.
Resident # 26 was observed to have a Quarterly MDS with an Assessment Reference Date (ARD) of 12/27/24 and was due to be transmitted no later than 1/24/25. The MDS was not transmitted until 2/3/25.
On 2/5/25 at 12:00 PM, the surveyor interviewed the MDS Coordinator, who stated that Resident # 26's MDS was submitted late and could not explain why.
NJAC 8:39-11.2
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, it was determined that the facility failed to ensure a physician order for administration was followed for a resident who was cognitively impaired (R...
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Based on observation, interview and record review, it was determined that the facility failed to ensure a physician order for administration was followed for a resident who was cognitively impaired (Resident #42) in accordance with professional standards of practice.
The deficient practice was identified for one (1) of four (4) residents, administered by one (1) of three (3) nurses, observed during the medication administration observation, and was evidenced by the following:
Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist.
Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding; reinforcing the patient and family teaching program through health teaching, health counseling, and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist.
On 2/5/25 at 8:25 AM, the surveyor observed Licensed Practical Nurse (LPN) prepare five (5) medications for Resident #42. The medications included Fish Oil Omega-3 1000 milligram softgel, give two (2) capsules orally two times a day for supplement. The order start date was on 11/24/24.
At 8:31 AM, the surveyor observed the LPN removed one (1) capsule of the Fish Oil Omega-3 1000 mg from the unit dose package and placed the capsule in a medication cup with the other medications.
At 8:32 AM, the LPN stated she had a total of 4 medications (tablets/ capsules) in the medication cup and was ready to administer to Resident #42.
At 8:33 AM, the LPN with the medication on hand, crossed the resident's door threshold to administer the medication to Resident #42. The surveyor requested to speak with the LPN outside of the resident's room.
At that time, the surveyor and the LPN reviewed the electronic Medication Administration Record (eMAR) together. The LPN acknowledged that she should have removed 2 capsules for administration. The LPN stated that she had double counted the number of medication and not the number of tablets/capsules.
The surveyor reviewed the medical record for Resident #42.
According to resident's admission Record, Resident #42 was admitted to the facility with diagnoses which included but were not limited to; unspecified dementia, mood disturbance and anxiety.
According to the resident's quarterly Minimum Data Set, (MDS) an assessment tool dated, 2/21/24, included that the resident had a Brief Interview for Mental Status (BIMS) of 5 which indicated that the resident's cognition severely impaired.
On 2/7/25 at 12:46 PM, in the presence of the survey team, the Licensed Nursing Home Administrator (LNHA) and the Director of Nursing (DON), the surveyors discussed the concern regarding the failure to follow the physician's order that would have resulted to improper dosage administration to Resident #42.
On 2/10/25 at 11:03 AM, during a meeting with the survey team, the DON and the LNHA acknowledged the medication pass error that occurred.
A review of the provided facility policy, Administration of Medications, dated/revised 6/19/24, included the following: To provide safe and accurate medication administration to residents in accordance to State and Federal regulations.
NJAC 8:39-27.1 (a) 29.2(d)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure respiratory nasal cannula tubing was stored in accordan...
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Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure respiratory nasal cannula tubing was stored in accordance with infection control measures for 1 of 1 resident reviewed for Respiratory Therapy, Resident #19.
This deficient practice was evidenced by the following:
Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist.
Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding; reinforcing the patient and family teaching program through health teaching, health counseling, and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist.
On 2/3/25 at 12:31 PM, the surveyor observed Resident #19 seated in a wheelchair with Nasal Cannula tubing undated, attached to an oxygen concentrator not in use. The surveyor observed the NC tubing on the bed and it was not contained in a bag.
The surveyor reviewed the medical record for Resident #19.
A review of Resident #19's admission Record indicated that the resident was admitted to the facility with diagnoses that included but were not limited to; respiratory failure with hypoxia (a medical condition that occurs when there is not enough oxygen in the body's tissues and hypercapnia (too much carbon dioxide in the blood) and dependence on hemodialysis.
A review of Resident #19's most recent Minimum Data Set (MDS), an assessment tool, dated 12/24/24 included; a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated the resident's cognition was intact. Section GG documented that Resident #19 required moderate assistance with personal hygiene and Section O documented that the resident was receiving respiratory treatment which included O2 therapy.
A review of the Care Plan (CP) documented a focus area initiated on 12/18/24, which included the resident has oxygen therapy related to respiratory illness. Interventions included but were not limited to; monitor for signs and symptoms of respiratory distress and report to MD. The CP did not include proper storage of oxygen tubing.
A review of the Physician's Orders revealed an active physician order (PO) with an order date of 3/29/23: O2 at 2LPM (liters per minute) as needed for shortness of breath.
On 2/3/25 at 12:45 PM, the surveyor interviewed the Registered Nurse/Unit Manager on the 3rd floor Nursing Unit who confirmed that the oxygen tubing should be stored in a plastic bag when not in use.
On 2/7/25 at 12:45 PM, the surveyor discussed the above observations and concerns with the LNHA and DON.
On 2/7/25 at 12:45 PM, the survey team met with the Licensed Nursing Home Administrator (LNHA) and Director of Nursing (DON) to discuss the above observations and concerns. The DON stated the facility policy was that the O2 tubing should be stored in a bag when not in use.
A review of the facility provided, Oxygen Therapy policy and procedure dated/revised 6/24/24, included the following . oxygen administration and monitoring is under the responsibility of professional nurses .regular monitoring is essential .
N.J.A.C. 8:39- 19.4(a); 27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
Based on observations, interviews, record review, and review of other facility documents, it was determined that the facility failed to provide pharmaceutical services in accordance with professional ...
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Based on observations, interviews, record review, and review of other facility documents, it was determined that the facility failed to provide pharmaceutical services in accordance with professional standards and ensure a.) documentation of a removal of a controlled dangerous substance (narcotic; with high potential for drug diversion) medication from inventory, maintain accountability, accurate reconciliation of Resident #18's Oxycodone narcotic medication, that was identified during the medication storage inspection of 1 of 2 medication carts, b.) a medication was labeled with appropriate accessory and cautionary instructions for administration that was observed during the medication pass observation of 1 of 3 resident administered by 1 of 2 nurses.
The deficient practice was evidenced by the following:
1.) On 2/5/25 at 9:48 AM, the surveyor and the Licensed Practical Nurse (LPN #1) began the narcotic medication inspection, which was stored in a mounted, double locked portion of the medication cart (narcotic box), located in the east side of the third floor.
At that time, in the presence of LPN #1, the surveyor observed Resident #18's Oxycodone Immediate Release (IR) 5 milligram (mg) bingo card (a multidose card containing individually packaged medications) that was empty.
A review of the Controlled Drug Administration Record (CDAR; a declining inventory log) for Resident #18's Oxycodone IR 5 mg indicated a count of one (1) tablet remained and was not signed dispensed on 2/5/25.
At that time, the surveyor and LPN #1 reviewed the controlled drug and syringe count (a shift-to-shift accountability log) for February 2025. The 2/5/25 shift-to shift log revealed signatures from LPN #1 who was on duty and the previous nurse that was on duty from 11:00 PM to 7:00 AM. The LPN stated that the signatures meant that the counts were completed, and no discrepancy was found. No further annotation on the log was seen.
At that time, the surveyor asked the nurse why the discrepancy was not identified during the shift-to-shift accountability check between her and the other nurse. The LPN #1 stated that she had suspected the previous nurse forgot to sign the CDAR.
The surveyor reviewed the medical record for Resident #18
According to the admission Record, an admission summary Resident #18 was admitted to the facility with diagnoses which included but were not limited to; chronic pain syndrome and displaced trimalleolar fracture (a severe break in three places of the ankle joint) of the right lower leg.
According to the resident's admission Minimum Data Set, (MDS) an assessment tool dated, 1/13/25, included that the resident had a Brief Interview for Mental Status (BIMS) of 15 which indicated that the resident's cognition was intact.
A review of the CDAR against Resident #18's electronic Medication Administration Record (eMAR) revealed additional discrepancies:
On 1/30/25 at 7:00 PM, the nurse removed one (1) tablet; was not reflected on the eMAR as administered.
On 1/31/25 at 6:00 AM, the nurse removed one ((1) tablet; was not reflected on the eMAR as administered.
On 1/31/25 no documented time, quantity removed was not documented; was not reflected on the eMAR as administered.
On 2/1/25 at 9:00 PM, the nurse removed one (1) tablet; was not reflected on the eMAR as administered.
On 2/1/25 at 6:00 AM, the nurse removed one (1) tablet; was not reflected on the eMAR as administered.
On 2/5/25 at 11:53 AM, the surveyor informed the Director of Nursing (DON) regarding the discrepancies identified during the unit inspection that involved Resident #18's narcotic medication, Oxycodone. The DON stated that an internal investigation would be conducted and the surveyors would be informed of their findings.
On 2./7/25 at 12:46 AM, during a meeting with the survey team, the Licensed Nursing Home Administrator (LNHA) and the DON, the surveyor discussed the concerns with the lack of
documentation for a removal of a narcotic medication, the failure to maintain accountability, accurate reconciliation of Resident #18's Oxycodone (narcotic) medication that was identified during the medication storage inspection.
On 2/10/25 at 11:03 AM, during a meeting with the survey team, the LNHA and the DON provided hand-written, signed statements, from the nursing staff who had signed for the removal of Oxycodone from Resident's #18's inventory and failed to document that the Oxycodone previously removed was then administered. The signed statement reflected attestations from the associated nurses confirming that they forgot to sign the eMAR and failed to maintain accountability and reconcile Resident #18's Oxycodone from 1/30/2025 to 2/5/25, the duration, the discrepancy existed without notice. The LNHA and the DON acknowledged that the documentation, reconciliation and accountability concerns and the discrepancy was recognized after surveyor inquiry. The LNHA stated that the policy would be updated to ensure documentation of removal and administration for narcotic medications.
On 2/11/25 at 11:29 AM, the surveyor observed Resident #18 seated in a wheelchair. The resident stated that they requested the Oxycodone at various times with no pattern and received the medication when needed. The resident also stated that they could not recall a time that their medication was not received when requested.
A review of the provided policy, Administration of Narcotic Medications, dated/revised on 4/22/24, included the following, under Procedure, section 9: The Nurse records the Narcotic given on the Medication Administration Record, the declining sheet, the pain scale log sheet and the 24-hour report .
A review of the provided policy, Medication Storage, dated/revised on 6/19/24 included the following under Medication Storage Guideline; Storage of Controlled Substance: Records must be maintained for each transaction, including receipt, administration, and disposal of controlled substances.
No further information was provided
2.) On 2/5/25 at 8:49 AM, the surveyor observed LPN #2 prepare medications for Resident #50 that included Fluticasone Nasal Spray (Flonase NS) 50 micrograms (mcg)/actuation, to be administered 1 spray in nostril twice a day for seasonal allergic rhinitis. The Flonase was repackaged into a clear plastic bag with a pharmacy label, and had not cautionary, and without the manufacturer's specifications.
On 2/5/25 at 9:20 AM, the surveyor observed LPN #2 administer the Flonase NS to the resident and proceeded with the medication pass.
On 2/5/25 at 9:27 AM, the surveyor observed LPN #2 signed the eMAR to document that the Flonase NS was administered to Resident #50.
On 2/5/25 at 9:33 AM, the surveyor asked LPN #2 to how Flonase NS should be administered. LPN #2 searched online under the United States Food and Drug Administration website for the proper administration of the medication.
LPN #2 acknowledged that she should have asked Resident #50 to blow their nose as indicated on the manufacturer's specifications.
On 2/5/25 at 9:40 AM, the surveyor and LPN #2 reviewed the packaging of Resident #50's Flonase NS. LPN #2 confirmed that the packaging was not in its original container, did not include the manufacturer's specifications and did not have cautionaries.
On 2./7/25 at 12:46 AM, during a meeting with the survey team, the LNHA and the DON, the surveyor discussed the concerns with the Flonase that did not include the manufacturer's specifications and a cautionary label, that lead to the improper administration of the Flonase NS during the medication administration observation.
On 2/10/25 at 11:03 AM, during a meeting with the survey team, and the LNHA, the DON acknowledged and confirmed the medication should have had the manufacturer's specifications included with the packaging, a cautionary label to guide the nurse during administration and the manufacturer's specification for administration should have been followed . At that time, the DON stated that she had reached out to their pharmacy provided who was at that time could not provided an answer to her why the neither was included with the packaging.
A review of the provided policy, Medication Storage, dated/revised on 6/19/24 included the following, under Compliance and Regulation: All medication storage practices must comply with the New Jersey Administrative Code (NJAC 8:38-29.1) . The policy should align with the CM'S guidelines, particularly the Medicare and Medicaid Conditions of Participation. Additionally, the procedure for monitoring and auditing reflected that any discrepancies or irregularities must be reported immediately and addressed.
NJAC 8:39-27.1(a), 29.4 (a)(b)3.(k), 29.7(c)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint NJ# 00167595
Based on observation, interview, and review of pertinent facility documents, it was determined that the f...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint NJ# 00167595
Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure that incontinence care was provided to dependent residents for 3 of 5 residents observed during incontinence rounds (Residents #59, #65, and #81) on 1 of 2 nursing units (3rd-floor unit).
This deficient practice was evidenced by the following:
1. On 2/5/25 at 8:00 AM, the surveyor performed incontinence rounds with the Registered Nurse/ Unit Manager (RN/UM) on the 3rd floor Nursing Unit and observed Resident #81 in bed. The RN/UM exposed Resident #81's incontinence brief and observed a second incontinence brief wet with urine inserted inside the adult brief. At that time, the RN/UM confirmed that the brief should have been changed every two hours and that placing two incontinence briefs on a resident was unacceptable as it could cause the resident's skin to breakdown.
The surveyor reviewed the medical record of Resident #81.
A review of Resident #81's admission Record reflected that the Resident was admitted to the facility with diagnoses that included but were not limited to; Congestive Heart Failure (CHF), hypertension, and cognitive communication deficit.
A review of Resident #81's quarterly Minimum Data Set (MDS), an assessment tool dated 1/30/25, revealed that Resident #81 had a Brief Interview for Mental Status (BIMS) score of 4 out of 15, which indicated severely impaired cognition. The MDS further assessed that the resident required staff assistance for Activities of Daily Living (ADL) care and that the resident was incontinent of bowel and bladder.
A review of Resident 81's Individualized Care Plan (CP) included a problem area dated 10/24/24 that the resident had incontinence of urine and bowel and required extensive assistance with personal hygiene.
2. On 2/5/25 at 8:15 AM, during incontinence rounds the surveyor observed Resident #59 in bed. The RN/UM exposed Resident #81's incontinence brief and observed a second incontinence brief wet with urine and inserted inside the adult brief. At that time, the RN/UM confirmed that the brief should have been changed every two hours and stated that placing two incontinence briefs on a resident was unacceptable and that it could cause the Residnet's skin to breakdown.
The surveyor reviewed the medical record of Resident #59.
A review of Resident #59's admission Record reflected that the Resident was admitted to the facility with diagnoses that included but were not limited to; major depressive disorder and other persistent mood disorders.
A review of Resident #59's quarterly MDS, dated [DATE], revealed that Resident #81 had severely impaired cognition. The MDS further assessed that the resident was dependent on staff for personal hygiene and was incontinent of bowel and bladder.
A review of Resident 59's CP included a problem area dated 4/26/24 that indicated the resident required extensive assistance with personal hygiene.
3. On 2/5/25 at 8:20 AM, during incontinence rounds, the surveyor observed Resident #65 in bed. The RN/UM exposed Resident #65's incontinence brief and observed a second incontinence brief wet with urine inserted inside the adult brief. At that time, the RN/UM confirmed that the brief should have been changed every two hours and stated that placing two incontinence briefs on a resident was unacceptable and that it could cause the resident's skin to breakdown.
The surveyor reviewed the medical record of Resident #65.
A review of the admission Record reflected that the resident was admitted to the facility with diagnoses that included but were not limited to Cerebral Vascular Accident (CVA) and aphasia (a language disorder that affects a person's ability to communicate).
A review of the quarterly MDS dated [DATE] reflected the resident had a BIMS score of 15 out of 15, which indicated intact cognition. A further review reflected the resident was dependent on staff for toileting, required extensive assistance of staff for personal hygiene, and was incontinent of bowel and bladder.
A review of Resident #65's CP included a problem area dated 9/25/24 that the resident required extensive assistance with all ADLs with interventions that included providing extensive assistance with all ADLs.
On 2/5/25 at 8:10 AM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA), who confirmed that incontinence care should be provided every two hours and that the Residents should never have two adult incontinence briefs in place as it was against facility policy and could cause the Resident's skin to breakdown.
On 2/7/25 at 9:25 AM, the surveyor interviewed the Certified Nursing Assistant (CNA) who was assigned to Resident # 81's care on 2/4/25- 2/5/25 (11 pm-7 am shift), who confirmed that incontinence care should be done every two hours and that she should not have put two incontinence briefs on the residents as it could cause their skin to breakdown. The CNA could not speak to why she had double diapered the resident.
On 2/7/25 at 9:30 AM, the surveyor interviewed the DON, who confirmed that incontinence care should be provided every two hours on all shifts and that no resident should have two adult incontinence briefs in place as it could cause skin breakdown.
A review of the facility's Incontinence Management Policy dated as revised 12/13/24 included .the purpose of this policy is to provide high-quality, compassionate care for incontinent residents in accordance with the best practices and regulatory requirements .the goal is to enhance dignity, comfort, prevent skin breakdown and urinary tract infections .
A review of the facility's Supporting Activities of Daily Living (ADLs) policy dated as revised 12/13/24, included .residents who are unable to carry out ADLs independently will receive the care and services necessary to maintain good nutrition, grooming, personal and oral hygiene .
On 2/7/25 at 12:45 PM, the surveyor discussed the above observations and concerns with the LNHA and DON. No further information was provided by the facility.
NJAC 8:39-27.1(a), 27.2(h)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected multiple residents
Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to consistently complete the Dialysis communication monitoring sh...
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Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to consistently complete the Dialysis communication monitoring sheets for Residents on dialysis (a treatment that replicates the kidney's function and cleans the waste from the blood for individuals with kidney disease or failure).
This deficient practice was identified for 2 of 2 residents (Resident #19 and #25) and was evidenced by the following:
1. On 2/3/25 at 12:31 PM, the surveyor observed Resident #19 seated in a wheelchair. The resident stated that she/he went to dialysis on Tuesdays, Thursdays, and Saturdays.
The surveyor reviewed the medical record for Resident #19.
A review of Resident #19's admission Record indicated that the resident was admitted to the facility with diagnoses that included but were not limited to; respiratory failure with hypoxia (a medical condition that occurs when there is not enough oxygen in the body's tissues and hypercapnia (too much carbon dioxide in the blood) and dependence on hemodialysis.
A review of Resident #19's most recent Minimum Data Set (MDS), an assessment tool, dated 12/24/24, included a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated the resident's cognition was intact. Section GG documented that Resident #19 required moderate assistance with personal hygiene and Section O documented that the resident was receiving Dialysis.
A review of Resident # 19's Care Plans (CP) revealed the Resident did not have a CP in place for dialysis.
A review of the Order Summary Report (OSR) included the following active physician's orders (PO):
A PO dated 12/18/24 to check the AV shunt site on the right upper chest for bleeding or infection.
A PO dated 12/18/24 for Dialysis on Tuesdays, Thursdays, and Saturdays.
On 2/5/25 at 9:13 AM, the surveyor reviewed Resident #19's Dialysis Communication Book, which included Dialysis Communication Monitoring Sheets (CMS) for the months of December 2024, January and February 2025, and revealed the following:
On 12/28/24, the facility nurse did not complete the vital signs post-dialysis portion of the CMS.
On 1/2/25, the facility nurse did not complete the vital signs post-dialysis portion of the CMS.
On 1/4/25, the facility nurse did not complete the vital signs post-dialysis portion of the CMS.
On 1/18/25 25, the facility nurse did not complete the vital signs post-dialysis portion of the CMS.
A review of the progress notes revealed the following nurse's notes (NN):
A NN, dated 12/28/24 included that the nurse assessed the dressing to the perma cath. The NN did not include vital signs.
A NN dated 1/2/25 included the vital signs that had been taken at the dialysis center. No vitals were taken upon Resident #19's return to the facility.
On 1/4/25 there were no NNs, no documentation of the vital signs or assessment of the access site.
A NN dated 1/18/25 included the time the resident returned to the facility. The NN did not include an assessment of the access site or vital signs,
On 2/5/25 at 12:45 PM, the surveyor interviewed the 3rd floor Registered Nurse/Unit Manager (RN/UM), who stated that the dialysis communication binder would be sent with the resident on dialysis days. The dialysis center nurse completed the top part of the dialysis monitoring sheet (DMS) pre-dialysis and the middle section post-dialysis. The facility nurse completed the bottom section when the patient returned to the facility, which included the time the patient returned and the vital signs. The RN/UM further stated that the facility nurse should complete the bottom section and also document the vitals and access site assessment in the NN. The RN/UM confirmed that the above dialysis dates and times did not contain vital signs upon Resident #19's return and did not have vital signs or access site assessments documented in the NNs.
On 2/7/24 at 11:25 AM, the surveyor interviewed the Director of Nursing (DON), who stated that the dialysis center nurse should complete the top and the middle sections of the DMSs, and the facility nurse should complete the bottom section when the resident returned from the dialysis center. The DON confirmed that the facility nurse should document the resident's vital signs and access site assessment in the NN.
A review of the facility's Dialysis Communication policy and procedure dated as reviewed 12/13/24, included .the nurse will document in the nurses note the following:
a.
Complete vital signs
b.
Appearance of shunts/fistula
c.
Bruit/Thrill
d.
Signs/symptoms of infection
e.
If the dressing required changing
f.
Any changes in the resident's condition.
On 2/10/25 at 11:02 AM, the survey team discussed the above observations and concerns with the DON and Licensed Nursing Home Administrator. No further information was provided by the facility.
2.) On 2/3/25 at 11:34 AM, during the initial tour of the facility, the surveyor observed Resident #25 seated on a wheelchair, awake, and conversant. At that time, the resident stated that they went to the dialysis center three times a week.
The surveyor reviewed the medical record of Resident #25.
According to the admission Record face sheet, an admission summary, reflected that Resident #25 was admitted to the facility with diagnoses that included, end stage renal disease, dependence on renal dialysis.
A review of the physician's progress notes dated 10/16/24, included that when the resident was readmitted to the facility from the hospital, Resident #25 had a permanent catheter to the right upper chest with a new diagnosis of End Stage Renal Disease (ESRD).
A review of Resident #25's renal dialysis (RD) communication book revealed the resident went to the RD center on Tuesday, Thursday, and Saturday at 3:45 PM.
On 2/7/24 at 11:25 AM, during an interview with a surveyor, the Director of Nursing (DON), confirmed that the dialysis center nurse completed the top and the middle portions of the Dialysis Monitoring Sheet and when the resident returned to the facility a post dialysis note was to be completed by the facility nurse. The facility nurse completed the bottom portion of the Dialysis Monitoring sheet and documented the post dialysis assessment which included the vital signs, the assessment of the access site in the electronic Medical Record under the Nurses Progress Notes.
A review of the January 2025, and the February 2025, communication record did not reflect consistent documentations within the Nurses Progress Notes to reflect that the resident's dialysis access site was assessed (eval; evaluation of the access site for the following: clean, dry, intact, in place, functional, signs of bleeding, signs of infections, warmth to the area, pain, bruising or redness) prior to RD (pre) and after RD (post). The communication record (CR)reflected as follows:
On 1/2/25, no pre and post RD eval of access site were documented on the PN; vitals were documented on the CR.
On 1/4/25, no pre and post RD eval of access site were documented on the PN; no pre-RD eval of access site were documented on the PN; vitals was documented on the CR.
On 1/7/25, no post RD eval of access site was documented on the PN; vitals were documented on the CR.
On 1/9/25, no pre and post RD eval of access site were documented on the PN; vitals were documented on the CR.
On 1/11/25, no post RD eval of access site was documented on the PN; vitals were documented on the CR.
On 1/14/25, no pre-RD eval of access site was documented on the PN; vitals were documented on the CR.
On 1/16/25, no post eval of access site was documented on the PN; vitals were documented on the CR.
On 1/18/25, no pre and post eval of access site were documented on the PN; vitals were documented on the CR.
On 1/21/25, pre and post eval of access site were documented on the PN; vitals were documented on the CR.
On 1/23/25, no pre and post eval of access site were documented on the PN; vitals were documented on the CR.
On 1/28/25, no pre and post eval of access site were documented on the PN; vitals were documented on the CR.
On 1/30/25, no pre-RD eval of access site were documented on the PN; vitals were documented on the CR.
On 2/1/25, no pre and post eval of access site were documented on the PN; vitals were documented on the CR.
On 2/4/25, no pre-RD eval of access site were documented on the PN; vitals were documented on the CR.
On 2/10/23 at 11:03 AM, during a meeting with the survey team, and the LNHA, the DON clarified that the vitals were filled out on the CR and that the pre and post RD evals were documented in PN. At that time, the DON acknowledged and confirmed that the post RD documentation was inconsistent and was unable to show that the facility assessed the resident each time Resident #25 prior and when the resident returned from RD. The DON also acknowledged that the documentation pre dialysis assessment was also inconsistent. The DON stated that an in-service would be provided to staff and a new RD monitoring form would be provided to the staff to ensure the pre and post assessments were consistently completed.
A review of the provided facility policy, Dialysis Communication, dated/revised 12/13/24, included the following: To maintain continuity of care and effective communication amongst [facility name redacted] staff, and staff providing off-site dialysis treatment. Additionally, under procedure section 4 reflected that the nurse would document in the nurses note the following: complete vitals signs, appearance of shunts/fistula, bruit/thrill, and signs/symptoms of infection .
No further information was provided.
NJAC 8:39 - 27.1 (a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
2. On 2/05/25 at 10:40 AM, the surveyor interviewed the Food Service Director (FSD) about what the kitchen does for serving food to resident's who are on Transmission Based Precautions (TBP). The FSD ...
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2. On 2/05/25 at 10:40 AM, the surveyor interviewed the Food Service Director (FSD) about what the kitchen does for serving food to resident's who are on Transmission Based Precautions (TBP). The FSD stated that if there is a resident who is positive for Covid, the kitchen will serve that resident's meal with all items being disposable, including disposable trays, plates, bowls, cups and utensils. The FSD stated that the nursing department was supposed to inform the kitchen about any Covid positive residents, and the kitchen was not made aware of any resident who had been positive for Covid, until 2/4/25 in the late afternoon. The FSD stated that the kitchen staff had prepared the Resident # 56 food on a regular tray, plate, and utensils from the date that the resident tested positive for Covid on 1/31/25, up until yesterday once the kitchen was made aware.
Additionally, upon interview with the FSD, he stated that when used/dirty trays are brought to the kitchen after meals from the floors, there are two staff who handle dish washing. One staff is on the dirty side and only wears gloves while handling dirty trays, dishes and utensils. The staff on the clean side wear gloves to handle to clean items. The FSD stated that the facility does use disinfectant for the trucks once used trays are removed. The FSD stated that since the kitchen is not supposed to handle contaminated dishware, the staff on the dirty side would not need other personal protective equipment (PPE).
At 01:01 PM, the surveyor interviewed the IP (Olayimika Adeboye, RN, FT IP), Resident # 56 tested positive for COVID 1/31/25, nursing staff at the facility tested the residents as the resident went out for doctor and appt and upon fever and runny nose observed and tested positive. No positive staff from this, IP did contact tracing done for resident and staff and no other positives,testing everyone in facility weekly- not just the exposed, when there is a positive case in the facility, the facility will start covid testing done by departments and normally the morning meetings is when staff are made aware of the positive covid case, the IP stated that since this resident tested positive Friday evening, and then the weekend happened, there was no morning rounds on the weekend done by IP to discuss the positive case. Not sure if the FSD was made aware of the positive case on 2/3 and 2/4. Review of the Isolation policy and procedure, dated 8/19/2024, it revealed that the protocol for a resident who is on isolation is that the resident must be served with disposable plated, cups, cutleries and trays.
3. On 2/5/25 at 8:20 AM, during incontinence rounds, the surveyor observed the Registered Nurse/ Unit Manager (RN/UM) on the 3rd floor perform hand hygiene. The surveyor observed the RN/UM applied soap to her hands and immediately placed them under the stream of water without first lathering.
On 2/5/25 at 8:30 AM, the surveyor observed the RN/UM applied soap to her hands and immediately placed them under the stream of water without first gathering.
On 2/5/25 at 8:32 AM, the surveyor interviewed the RN/UM who confirmed she should have lathered her hands outside the stream of water for 20 seconds before putting them under the stream of water. The RN/UM stated that she usually washes her hands for 20 seconds outside the stream of water but was rushing.
A review of the Proper Hand Washing Technique policy and procedure, dated as reviewed 11/29/24, revealed .Wet your hands with clean, warm running water .apply soap, and lather your hands by rubbing them together with the soap .rub hands together vigorously .15-20 seconds is an acceptable range to create a lather .happy birthday song from beginning to end twice .
On 2/7/25 at 1:00 PM, the survey team met with the Licensed Nursing Home Administrator (LNHA) and Director of Nursing (DON) to discuss the above observations. The DON acknowledged that the RN/UM was expected to wash her hands for 20 seconds outside of the stream of water.
NJAC 8:39-19.4 (a)
Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to maintain an infection prevention and control precautions for: a.) COVID-19 positive resident during dining and meal distribution, for one (1) of one (1) resident reviewed for transmission based precaution (Resident #56), and b.) perform proper hand hygiene for one (1) of five (5) nurses observed.
This deficient practice was evidence by the following:
Reference:
https://www.cdc.gov/clean-hands/hcp/clinical-safety/
According to the CDC Hand Hygiene in Healthcare Settings, Hand Hygiene Guidance, last reviewed on February 27, 2024, included that Healthcare personnel should use an alcohol-based hand rub or wash with soap and water for the following clinical indications:
Immediately before touching a patient
Before performing an aseptic task or handling invasive medical devices
Before moving from work on a soiled body site to a clean body site on the same patient
After touching a patient or the patient's immediate environment
After contact with blood, body fluids, or contaminated surfaces
Immediately after glove removal.
1.) On 2/3/25 PM at 11:18 AM, the surveyor observed Resident #56 walking from the bathroom to their bed, without assistance. The door had a posted signage that reflected contact isolation. A soft storage container with compartments was hung on the outer part of the door which contained, gowns, n-95 masks (respirators) , and gloves (personal protective equipment; PPE). The room had two beds but was only occupied by Resident #56.
The surveyor reviewed the medical record for Resident #56.
According to the admission Record, an admission summary, Resident #56 was admitted to the facility with diagnoses which included but were not limited to; COVID -19 and malignant neoplasm (cancerous tumor) of the bladder.
According to the resident's admission Minimum Data Set, (MDS) an assessment tool dated, 1/29/25, included that the resident had a Brief Interview for Mental Status (BIMS) of 14 which indicated that the resident's cognition was intact.
A review of the Nurse's Progress Notes dated 1/31/25 at 6:00 PM revealed that at 1:30 PM, of the same day, Resident #56 was rapid tested and revealed a positive test for COVID-19. At 2:00 PM, the physician was informed, and the nurse received an order to place Resident #56 on contact isolation. The staff was informed to maintain all precautions.
A review of Resident #56's Order Summary Report, included a physician order for contact precautions Covid-19 every shift that was ordered and started on 1/31/25.
On 2/4/25 at 12: 58 PM, the surveyor observed Resident #56 walking around in their room. At that time, the resident stated that they were feeling fine. The posted signage of contact isolation was observed, and the PPE was well stocked. From the hallway, the surveyor observed a meal tray with a plate cover over the resident's plate in the resident's room.
On 2/4/25 at 1:11 PM, during an interview with the surveyor, the Licensed Practical Nurse (LPN) stated she was assigned to the wing where the resident resided, was assigned to the resident on that day and was familiar with the resident. At that time, the LPN stated that the Certified Nursing Assistants (CNAs) passed the trays to the residents who ate in their rooms. The LPN confirmed observing the meal tray, the plate cover, and utensils in Resident #56's room. The LPN stated that for a resident on contact isolation the resident should have received their meal in a disposable tray with disposable utensils. The LPN informed the surveyor that she would remove the tray when the resident was finished and place the meal tray that contained the plate, plate cover and utensil, in a red biohazard bag.
On 2/4/25 at 1:17 PM, during an interview with the surveyor, Resident #56 stated that they received all their meals on the same tray, not disposable.
At that time, during an interview with the LPN/ Unit Manager (LPN/UM) confirmed that the resident did not receive their meal in a disposable container and had a regular plate with utensils. The surveyor discussed the concern with the LPN/UM regarding the failure to maintain contact isolation precautions during dining services for Resident #56.
On 2/4/25 at 1:21 PM, during an interview with the surveyor, the CNA assigned to the resident's hallway stated she was not sure if she had passed (served) Resident #56's tray that day and did not recall passing meals to Resident #56 in a disposable package, with disposable utensils.