CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
Complaint # NJ00160781
Based on observation, interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to accurately code the Minimum Data Se...
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Complaint # NJ00160781
Based on observation, interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to accurately code the Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, for one (1) of 24 residents, (Resident #262) reviewed for MDS accuracy, and was evidenced by the following:
According to the Centers for Medicare & Medicaid Services (CMS) Minimum Data Set 3.0 Public Reports page last modified 12/01/21, included that the MDS is part of the federally mandated process for clinical assessment of all residents in Medicare and Medicaid certified nursing homes. This process provides a comprehensive assessment of each resident's functional capabilities and helps nursing home staff identify health problems. Care Area Assessments (CAAs) are part of this process, and provide the foundation upon which a resident's individual care plan is formulated. MDS assessments are completed for all residents in certified nursing homes, regardless of the source of payment for the individual resident. MDS assessments are required for residents on admission to the nursing facility, periodically, and on discharge. All assessments are completed within specific guidelines and time frames.
On 8/29/23 at 10:02 AM, the surveyor reviewed Resident #262's closed medical record.
A review of Resident #262's admission Record (or face sheet; an admission summary) reflected that the resident was admitted to the facility with diagnoses which included but were not limited to hemiplegia (paralysis of one side of the body) and hemiparesis (muscle weakness on one side of the body that can affect the arms, legs, and facial muscles), and acute respiratory failure (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient).
The Discharge Assessment Return Not Anticipated MDS, reflected that the resident had a Brief Interview for Mental Status (BIMS) score of 8 out of 15, which indicated that Resident #262's cognition was moderately impaired. Further review indicated under Section M Skin Conditions that Resident #262 did not have one or more unhealed pressure ulcers/injuries.
A review of the Patient Discharge Summary/Instructions-V7 included the following:
Section III. Nursing .
5. Treatments
A. Skin Status
b. skin not intact at time of discharge (See treatment list)
A1. Treatment list
Clean sacral wound with nss (normal saline solution) and covered with gauze pad or optifoam. Ensure hydrocolloid dressing is in place to sacrum.
On 8/31/23 at 9:41 AM, the surveyor called the visiting nurse services that was listed on the discharge instruction sheet and spoke with the Executive Director of Continuous Care (EDCC) regarding Resident #262. The EDCC stated that a day after discharge from the facility, a nurse was sent to the home of Resident #262 to start a home care visit and that an assessment was done. She stated that Resident #262 was assessed and had an inner buttock pressure ulcer that was unstageable with eschar (formed when slough, or other dead tissue debris, from a full thickness wound dries out and hardens), slough (any yellowish material noted on the wound surface), and non granulating (absence of granulation tissue; wound surface appears smooth as opposed. to granular. For example, in a wound that is clean but non-granulating, the wound surface appears smooth and red as opposed to berry-like). She added that the wound measured 6.8 cm length by 6.5 cm width and 1.3 cm depth.
On 8/31/23 at 01:15 PM, in the presence of the survey team, the surveyor notified the Licensed Nursing Home Administrator, ADON/IPN and the [NAME] President of Special Clinical Projects (VPoSCP) the concern that Resident #262 had a documented pressure ulcer on the Discharge Summary/Instruction form and that the MDS was coded inaccurately.
On 9/08/23 at 11:32 AM, the surveyor interviewed the MDS Specialist regarding MDS. The MDS Specialist stated that she followed the RAI (Resident Assessment Instrument) manual and that the facility did not have policy. The surveyor asked about Resident #262's inaccurate coding of a pressure ulcer. The MDS Specialist stated that she based her coding on the nursing notes and orders and that the resident did not have a pressure ulcer according to those. She added that she did not usually look at the discharge summary/instruction form.
On 9/08/23 at 12:56 PM, in the presence of the survey team, the VPoSCP stated that there was no documentation of the pressure ulcer in the seven (7) day look back period. She added that she educated the MDS Specialist to look at the discharge summary/instruction form and that she contacted the visiting nurse services for the pressure ulcer note and will update the residents MDS.
The facility did not provide a policy.
N.J.A.C. 8:39-11.1
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
2. The surveyor reviewed Resident #263's medical records.
The AR reflected that the Resident #263, was admitted to the facility with a diagnosis that included but was not limited to unspecified cereb...
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2. The surveyor reviewed Resident #263's medical records.
The AR reflected that the Resident #263, was admitted to the facility with a diagnosis that included but was not limited to unspecified cerebral infarction (also known as stroke), muscle weakness (generalized), aphasia (disorder that affects how you communicate) following cerebral infarct, dysphagia (difficulty or discomfort in swallowing) following cerebral infarct.
The admission MDS, with an ARD of 7/15/22 revealed that the Section C Cognitive Patterns showed a BIMS score of 9 out of 15 which indicated that the resident's cognition was moderately impaired.
A review of the OSR, dated 7/14/22 without an end date, revealed resident #263 had an order for nothing by mouth (NPO) and moderately thick consistency liquid and Enteral feed order with Jevity 1.5, total nutrients 1422 ml (milliliters) daily to be flushed six (6) times daily with 150 ml water with feedings for a total of 900 ml.
A review of Diet Order and Communication form dated 8/15/22 written by the Unit Manager identified the diet as: NPO for solid food, moderately thick liquids.
A review of the form Speech Therapy orders, dated 8/16/22 by Certificate of Clinical Competence in Speech Language Pathology (CCC-SLP) identified a recommendation for diet texture: pureed pleasure and liquid consistency: continue moderately thick liquid. A further review, revealed under patient care giver education section: aspiration precautions, slow-paced intake, increase to puree pleasure and moderately thick liquids, continue percutaneous endoscopic gastrostomy (PEG) as primary care of nutrition.
Further review of the electronic medical records showed that there were no documentation that the 8/16/22 recommendations of the CCC-SLP were followed. There were no documentation why the recommendations were not followed. There were no documentation that the physician was called about the recommendations and if the physician declined the recommendations.
On 8/30/23 at 11:16 AM, the surveyor in the presence of another surveyor met with the LNHA and the VPoSCP and made aware of the above findings that the 8/16/22 recommendations from the CCC-SLP were not followed through.
On 9/07/23 11:24 AM, the surveyor interviewed the Registered Dietician (RD) to explain the process and communication with the CCC-SLP for nutrition orders. She stated the CCC-SLP and I work together. We update each other as we see patients, trialing or upgrading. I will let her know if the resident needs an evaluation or screen. I then review that resident as a whole but she does alert me to her recommendations verbally and when I go to the unit I review the chart. The nurse is responsible to notify the physician and get the order, if the order is not prescribed by the physician there should be documentation on why. For a pleasure feed the doctor must order first then I would confer with her re: what type of pleasure feed, doctor order must come first before leg work would be done. The consistency of pleasure feed as appropriate must be put in as a physician order then it would say pleasure feed in comments such as: puree pleasure feed.
On 9/08/23 at 01:32 PM, the survey team met for exit conference with the LNHA, DON, VPoSCP. There was no additional information provided by the facility management, and the facility did not refute findings.
NJAC 8:39-11.2(b)
Complaint#NJ00157351
Based on interviews, record review, and review of pertinent facility documentation, it was determined that the facility failed to adhere to professional standards of clinical practice for a) not initialing the Electronic Treatment Administration Record (eTAR) for one (1) of three (3) residents (Resident#110), reviewed for oxygen order and b) ensure that the Speech Therapist's recommendations were followed through for one (1) of two (2) residents (Resident #263), reviewed for nutrition.
The deficient practices are evidenced by the following:
Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as casefinding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist.
Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of casefinding; reinforcing the patient and family teaching program through health teaching, health counseling and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist.
1. The surveyor reviewed Resident #110's medical records.
The resident's admission Record (AR or face sheet; admission summary) reflected that the resident was admitted to the facility and had diagnoses that were not limited to essential hypertension (elevated blood pressure), other seizures, type two diabetes mellitus without complications (is a chronic disease affecting blood glucose regulation), cerebral infarction unspecified (stroke), Alzheimer's disease unspecified.
A review of the resident's Minimum Data Set (MDS), an assessment tool used to facilitate the management of care showed that the resident had no most recent admission MDS (aMDS) and quarterly MDS (qMDS) because the resident was in the facility for a total of 6 (six) days and did not require to have an aMDS and qMDS.
The electronic medical records dated 7/07/23 showed that the MDS 3.0 Brief Interview for Mental Status (BIMS) assessment revealed that Resident #110's BIMS score was 0 which indicated that the cognitive status was severely impaired.
The Order Summary Report (OSR) active orders as of 7/06/23 showed that the resident had an order for oxygen at 2 (two) Liters/minute (2 L/M) via NC (nasal cannula) as needed (PRN) for SOB (shortness of breath).
The above order for PRN oxygen was transcribed to the eTAR for July 2023. No signature of nurses reflected in the July 2023 eTAR.
A review of the Progress Notes (PN) showed that on 7/05/23 at 6:30 PM the Licensed Practical Nurse (LPN) and on 7/10/23 at 01:10 AM the Registered Nurse (RN) documented that the resident with oxygen in use via NC.
Further review of the above medical records revealed that there was a discrepancy between the July 2023 eTAR and the PN of the LPN and the RN. Both the LPN and RN did not initial the eTAR for dates 7/05/23 and 7/10/23 when PRN oxygen was administered.
On 8/30/23 at 11:16 AM, the surveyor in the presence of another surveyor met with the Licensed Nursing Home Administrator (LNHA) and the [NAME] President of Special Clinical Projects (VPoSCP) and made aware of the above findings that the July 2023 eTAR was not signed on 7/05/23 and 7/10/23 when the nurses administered the oxygen according to the PN. The VPoSCP stated that the July 2023 eTAR should have been signed by the RN and LPN when nurses administered the PRN oxygen.
On 9/05/23 at 8:56 AM and 01:45 PM, the surveyor called the LPN, and the nurse did not return the surveyor's call.
On 9/05/23 at 1:32 PM and 9/06/23 at 8:22 AM, the surveyor called the RN, and the nurse did not return the call of the surveyor on the first call and the second call, the mailbox was full and could not leave a message.
A review of the facility provided Oxygen Administration Policy with an edited date of 4/02/19 that was provided by the LNHA included that the purpose of this procedure is to provide guidelines for safe oxygen administration. Documentation: After completing the oxygen setup or adjustment, the following information should be recorded in the resident's medical record: the date and time that the procedure was performed; the name and title of the individual who performed the procedure; and the reason for PRN administration.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to provide appropriate catheter care and services for one (1) of two (2) residents (Resident #72) reviewe...
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Based on observation, interview, and record review, it was determined that the facility failed to provide appropriate catheter care and services for one (1) of two (2) residents (Resident #72) reviewed for catheter.
This deficient practice was evidenced by:
On 8/24/23 at 10:39 AM, the surveyor observed Resident #72 sitting on a wheelchair, dressed and was conversant. The resident stated they were being discharged that morning. The surveyor observed the resident had a catheter drainage bag secured to the bottom of wheelchair without a privacy cover.
The surveyor reviewed Resident #72's medical record.
According to the admission Record (or face sheet; an admission summary), Resident #72 was admitted with diagnoses that included acute kidney failure, sepsis (body's overactive and extreme response to an infection; is a life-threatening medical emergency) , hyperlipidemia (an abnormally high concentration of fats or lipids in the blood), indwelling ureteral stent (implanted device in the ureter to help drain urine from the kidney, type 2 diabetes mellitus, and anemia ( lower than normal amount of healthy red blood cells).
A review of Resident #72's Minimum Data Set (MDS), an assessment tool used to facilitate the management of care dated 7/21/23, included the resident had a Brief Interview Mental Status (BIMS) score of 15 out of 15, indicating the resident was cognitively intact. Further review of the MDS under section H Bladder and Bowel revealed the resident had an indwelling catheter and was frequently incontinent.
The Resident's Care Plan dated 5/16/23, and revised 7/25/23, did not include an intervention to provide a privacy bag.
On 8/28/23 at 12:51 PM, the surveyor interviewed the Certified Nursing Assistant (CNA) assigned to the resident's hallway. The CNA informed the surveyor that when a resident was to be discharged to home with a urinary catheter bag, she ensured that the resident would have a privacy bag.
On 8/28/23 at 01:03 PM, during an interview with the surveyor, the Licensed Practical Nurse (LPN) confirmed the resident was discharged with a urinary catheter bag which should have had a privacy bag.
On 8/29/23 at 11:01 AM, during a meeting with the surveyors, the surveyor discussed the concern regarding the failure to provide a privacy bag to a resident who was waiting to be discharged on that day with the [NAME] President of Special Clinical Projects (VPoSCP), the Registered Nurse/Infection Preventionist (IPN) and the Licensed Nursing Home Administrator (LNHA).
On 8/31/23 at 12:29 PM, during a meeting with the surveyors, the VPoSCP stated all the residents in the facility were assessed and education was given to the staff. The VPoSCP acknowledged the resident should have had a privacy bag. The VPoSCP stated a specification of standard for quality of care also known as quality assurance was initiated for the use of urinary catheter bag with a privacy bag located on the bed and on the wheelchair.
A review of the facility provided policy Catheter Care, Urinary revised August 2022, included the following:
Preparation
1.
Review the resident's care plan to assess for any special needs of the resident.
2.
Assemble the equipment and supplies as needed.
Steps in the procedure; Routine perineal hygiene
6. Provide privacy.
N.J.A.C. 8:39-27.1 (a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 8/23/23 at 10:26 AM, the surveyor observed the resident's head on the bed elevated, fitted with a trach collar and humidif...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 8/23/23 at 10:26 AM, the surveyor observed the resident's head on the bed elevated, fitted with a trach collar and humidifier (add moisture to the air) with an integrated flow generator [manufacturer name redacted;] reflected the fraction of inspired oxygen (FIO2; the concentration of oxygen in the gas mixture) was at 31%. The resident was no verbal and could not be interviewed.
At that time, the Respiratory Therapist (RT) had entered the room and stated he was there to provide respiratory care to Resident #58.
On 8/24/23 at 11:17 AM, during an interview with the surveyor, LPN #2), stated that the resident received trach care three time a day, once per shift.
On 8/24/23 at 11:18 AM, the surveyor observed the resident's head on the bed elevated, eyes open and nonverbal. The surveyor and LPN #2 reviewed the humidifier. LPN#2 identified the humidifier was at 30%.
On 8/31/23 at 10:41 AM, the surveyor observed the resident's head on the bed elevated and observed the humidifier was at 65%.
On 8/31/23 at 10:42 AM, during an interview with the surveyor, LPN #1 stated she suctioned and replaced the inner cannula for the resident that day on her shift. LPN#1 admitted to not checking the FIO2 indicator after providing care to the resident although she knew how. LPN#1 also stated she had not touched the humidifier that was set up by the RT which was her reason for not checking the FIO2 at that time. The surveyor and the LPN reviewed the humidifier which reflected the FIO2 was at 65%.
At that time, the surveyor and LPN#1 reviewed the Treatment Administration Record (TAR) together. The LPN confirmed the TAR contained a physician order that indicated [manufacturer name redacted] humidifier at 20 liters per minute (LPM), FIO2 at 35%.
On 8/31/23 at 10:55 AM, the surveyor with the LPN #2 spoke with LPN #3, who was at the nurses' station about Resident #58. The surveyor and both LPNs entered the resident's room and reviewed the humidifier and exited the room.
At that time, in the presence of the surveyor and LPN#2, LPN #3 confirmed the FIO2 was at 65% and should have been at 35%. LPN#3 informed the surveyor that she would contact the Infection Preventionist Nurse and the RT.
The surveyor reviewed the medical record for Resident #58
A review of the admission Record, Resident #58 was admitted to the facility with diagnoses that included acute respiratory failure, Chronic Obstructive Pulmonary Disease (restrictive breathing affecting lung capacity) and cerebral infarction (a result of disrupted blood flow to the brain).
According to the admission MDS dated [DATE], Resident #58 was documented as having a BIMS score of 00 out of 15, indicating that the resident had a severely impaired cognition.
A review of the OSR, dated 8/31/23, revealed an order for [manufacturer name redacted; humidifier] at 20 LPM, FIO2 a 35% started on 7/21/23.
A review of the TAR for 8/2023, reflected the resident's order for [manufacturer name redacted; humidifier] at 20 LPM, FIO2 a 35% started on 7/21/23 was signed every day on every shift.
On 8/31/23 at 11:42 AM, during an interview with the surveyor, the VPoSCP stated it was important to follow physician orders for the resident to receive the correct oxygen order. The VPoSCP also confirmed it was important for the staff to know how to use the [manufacturer name redacted] humidifier. The VPoSCP also stated the humidifier length of use was dependent on the physician's order.
On 8/31/23 at 11:45 AM, LPN #3 informed the surveyor that the RT who was contacted had not yet responded.
On 8/31/23 at 11:46 AM, the surveyor and the VPoSCP reviewed the physician's order together. The VPoSCP stated the checks on the TAR meant the nurse had checked the FIO2. The surveyor asked the VPoSCP as to the reason why the nurses did not change the humidifier to a non-breather mask (used to deliver high concentrations of oxygen in emergency situations) when the order was available as an alternative. The VPoSCP stated she would investigate the matter personally.
On 8/31/23 at 12:01 PM, during an interview with the surveyors, the Registered Nurse Educator (RN/E) stated she would give an in-service based on when someone had a problem. As for equipment the RN/E stated she would call the company to provide education to the staff which she would document.
At that time, the RN/E informed the surveyors that she gave an orientation to agency and new staff nurses. She stated she was not aware that there was a concern regarding any machine including the [manufacturer name redacted] humidifier nor has any staffed approached her about not knowing how to use the machine. The RN/ E confirmed she had not provided education regarding the same humidifier.
On 8/31/23 at 12:30 PM, the VPoSCP informed the surveyor that the malfunction did not involve the humidifier and it involved a faulty oxygen regulator. The regulator was changed immediately and was corrected to deliver the correct FIO2 to the resident. All nurses were educated and the oxygen flow meters were audited within the resident's hall by the director of maintenance. The VPoSCP confirmed education for the nurses was needed.
A review of the facility provided policy Oxygen Administration edited 4/2/2019 included under Preparation, section 1. Verify that there is a physician's order for this procedure. Review the physician's orders or facility protocol for oxygen administration.
NJAC 8:39-27.1(a)
Based on observation, interview, and record review, it was determined that the facility failed to ensure that a.) tracheostomy (trach) care and services were provided according to the standard of practice for one (1) of two (2) residents (Resident #28) reviewed for tracheostomy care and b.) a resident received oxygen as ordered by the physician for one (1) of two (2) residents (Resident #58) reviewed for respiratory care.
This deficient practice was evidenced by the following:
1. On 8/23/23 at 11:07 AM, surveyor observed Resident #28, lying in bed with their eyes closed, tracheotomy (a surgically created hole in windpipe (trachea) that provides an alternative airway for breathing) clean, dry, and intact.
The surveyor reviewed the medical records for resident #28.
The admission Record (AR; or face sheet; an admission summary) reflected that the resident was admitted to the facility with a diagnosis that included but was not limited to down syndrome (a congenital condition ), contact with and (suspected) exposure to other viral communicable diseases, and syncope and collapse.
A review of the Minimum Data Set (MDS) dated [DATE], reflected that Cognitive Skills for Daily Decision Making was severely impaired (never/rarely makes decision).
The Care Plan dated 7/11/2018 and revised 5/10/2019 revealed a focus for respiratory impairment related to (r/t) Tracheostomy, under the interventions and / tasks section it read, Tracheostomy care per protocol, dated 7/11/2018.
A review of the August 2023 Active Order Summary Report (OSR) reflected a physician order (PO) dated 5/10/19 to Tracheostomy care every shift and Suction tracheostomy as needed.
A review of the August 2023 Treatment Administration Record (TAR) revealed Tracheostomy care every shift.
On 9/05/23 at 10:32 AM, during surveyor observation of tracheostomy care of Licensed Practice Nurse#1 (LPN#1), the LPN donned (applied) a new pair of gloves, disinfected the table, doffed (removed) off used gloves, donned a new pair of gloves without performing hand hygiene and immediately prepared tracheostomy care supplies, turned on the suction machine, and then doffed off the used gloves. Afterward LPN#1 donned a new pair of gloves without performing hand hygiene.
On 9/07/23 at 12:24 PM, the surveyor interviewed the Infection Prevent Nurse (IPN) regarding handwashing during a tracheostomy suctioning treatment. She stated, Hand washing should be done prior to start of care, with every glove removal during the treatment, at the end of the treatment and after cleaning up from the treatment. Surveyor asked what was the reason for washing after gloves discarded? Facility protocol is to wash your hands after glove removal to prevent transferring of bacteria. It does not matter that gloves were worn they are only another barrier to decrease prevention, but fluid could get into the gloves and have skin contact. That is why we wash our hands it is another way to prevent infection.
A review of policy titled, Suctioning the lower airway (endotracheal (ET) or Tracheostomy tube, level III, dated 2001, revised 10/2010, edited 6/25/2015. Revealed under steps in procedure perform hand antisepsis.
On 9/07/23 at 01:00 PM the surveyor discussed the above finding with the Licensed Nursing Home Administrator (LNHA), and the Director of Nursing (DON).
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Staffing Information
(Tag F0732)
Could have caused harm · This affected 1 resident
Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure that the 24-hour staffing report that was posted was up to date and pr...
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Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure that the 24-hour staffing report that was posted was up to date and provided an accurate information.
This deficient practice was evidenced by the following:
On 8/23/23 at 8:56 AM, the survey team entered the facility and observed that the 24-hour staffing report that was posted was dated 8/18/23. The staffing report was not up to date.
On 8/28/23 at 6:30 AM, two surveyors entered the facility and observed that the 24-hour staffing report that was posted was dated 8/25/23 and that the census listed was 118. The staffing report was not up to date.
On 8/28/23 at 7:35 AM, the surveyor asked the Licensed Nursing Home Administrator (LNHA) to provide a copy of Resident Census from Friday, Saturday, Sunday, and Monday.
On 8/28/23 at 8:11 AM, the LNHA provided a copy of the facility census from Friday through Monday as follows:
Date: 8/25/23; Census: 121
Date: 8/26/23; Census: 121
Date: 8/27/23; Census: 122
Date: 8/28/23; Census: 122
The 24-hour staffing report that was posted on 8/23/23 that was dated 8/18/23 had an inaccurate census listed.
On 8/28/23 at 9:50 AM, the surveyor interviewed Staffing Coordinator (SC) regarding the posting of the 24-hour staffing report. The SC stated that she does the posting on Friday for the weekend and Monday and that she tried to project the census. She added that the receptionist would try to help out and would update the census number. The surveyor asked the SC if the 24-hour staffing report that was posted should be up to date. The SC stated that the expectation was for the posting to be up to date.
On 8/31/23 at 01:21 PM, in the presence of the survey team, the surveyor notified the LNHA, Assistant Director of Nursing/Infection Preventionist Nurse (ADON/IPN) and the [NAME] President of Special Clinical Projects (VPoSCP) the concern that the 24-hour staffing report that was posted on 8/23/23 and 8/28/23 was not up to date and that the 24-hour staffing report that was posted on 8/25/23 was not accurate.
On 9/06/23 at 10:48 AM, the survey team met with the LNHA, ADON/IPN, Director of Nursing and VPoSCP. The VPoSCP stated that they would audit and check the posting and provided copies of corrected census. She added that she educated the receptionist and SC regarding the importance of reporting the correct number.
A review of the facility provided policy titled, Posting Direct Care Daily Staffing Numbers with a revised date of August 2022 included the following:
Policy Statement
Our facility will post on a daily basis for each shift nurse staffing data, including the number of nursing personnel responsible for providing direct care to residents.
Policy Interpretation and Implementation
1. Within two (2) hours of the beginning of each shift, the number of Licensed Nurses (RNs, LPNs, and LVNs) and the number of unlicensed nursing personnel (CNAs and NAs) directly responsible for resident care is posted in a prominent location (accessible to residents and visitors) and in a clear and readable format.
2 Shift staffing information is recorded on a form for each shift. The information recorded on the form shall include the following:
a. The name of the facility;
b. The current date (the date for which the information is posted);
c. The resident census at the beginning of the shift for which the information is posted;
d. Twenty-four (24)-hour shift schedule operated by the facility;
e. The shift for which the information is posted;
f. Type (RN, LPN, LVN, or CNA) and category (licensed or non-licensed) of nursing staff working during that shift who are paid by the facility (including contract staff);
g. The actual time worked during that shift for each category and type of nursing staff; and
h. Total number of licensed and non-licensed nursing staff working for the posted shift.
3. Within two (2) hours of the beginning of each shift, the charge nurse or designee computes the number of direct care staff and completes the Nursing Staffing Information form. The charge nurse completes the form and posts the staffing information in the location(s) designated by the administrator.
4. The form may be typed or handwritten .
N.J.A.C. 8:39-41.2 (a)(b)(c)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
Based on interviews, record review, and review of the facility provided documents, it was determined that the facility failed to act upon the recommendations in the monthly Medication Regimen Reviews ...
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Based on interviews, record review, and review of the facility provided documents, it was determined that the facility failed to act upon the recommendations in the monthly Medication Regimen Reviews (MRR) identified irregularities of the Consultant Pharmacist's (CP's) for one (1) of three (3) residents, (Resident #110) reviewed for closed records.
This deficient practice was evidenced by the following:
The surveyor reviewed Resident #110's medical records.
The resident's admission Record (or face sheet; admission summary) reflected that the resident was admitted to the facility and had diagnoses that were not limited to essential hypertension (elevated blood pressure), other seizures, type two diabetes mellitus without complications (is a chronic disease affecting blood glucose regulation), cerebral infarction unspecified (stroke), Alzheimer's disease unspecified.
A review of the resident's Minimum Data Set (MDS), an assessment tool used to facilitate the management of care showed that the resident had no most recent admission MDS (aMDS) and quarterly MDS (qMDS) because the resident was in the facility for a total of 6 (six) days and did not require to have an aMDS and qMDS.
The electronic medical records dated 7/07/23 showed that the MDS 3.0 Brief Interview for Mental Status (BIMS) assessment revealed that Resident #110's BIMS score was 0 which indicated that the cognitive status was severely impaired.
The Order Summary Report (OSR) active orders as of 7/06/23 showed that the resident had an order of Lorazepam (belongs to a group of medicines called benzodiazepines, a controlled medication; it's used to treat anxiety and sleeping problems that are related to anxiety; psychoactive medication) Intesol Oral Concentrate 2 (two) mg/ml (milligrams/milliliters) to give 0.25 ml sublingually every 6 (six) hours (hrs) as needed (PRN) for agitation and may repeat dose x 1 (one) in 30 minutes (mins), 0.25 ml=0.5 mg with an order date of 7/05/23.
The OSR also included an active order for Morphine Sulfate (a controlled pain medication) concentrate solution 20 mg/ml to give 0.25 ml sublingually every 1 (one) hr PRN for SOB/Pain (shortness of breath/pain), 0.25 ml=0.5 mg, may repeat dose x 1 (one) in 30 mins if ineffective.
The above order for PRN Lorazepam was transcribed to the electronic Medication Administration Record (eMAR) for July 2023 with no stop date.
The above order for PRN Morphine was transcribed to the July 2023 eMAR and signed by nurses that it was administered on 7/08/23 one time, 7/09/23 twice, and 7/10/23 twice.
A review of the CP's MRR dated 7/07/23 revealed that the CP recommended the following:
A. To re-evaluate the resident's PRN Lorazepam order. CMS (Centers for Medicare and Medicaid Services) phase two regulations required a 14 day limit on all PRN psychoactive orders regardless of the indication of use. If this medication should continue please specify the rationale and its duration.
B. To clarify the sequencing of Morphine every one hour indicated for PRN SOB/Pain.
Further review of the medical records of the resident showed that the above CP's MRR recommendations were not followed and there was no documentation why the recommendations were not followed.
On 8/30/23 at 10:22 AM, the surveyor interviewed the Registered Nurse/Unit Manager (RN/UM). The RN/UM informed the surveyor that it was the nurse's responsibility to notify the physician of the CP's recommendations, obtain orders from the physician according to the CP's recommendations, transcribe the orders to the eMAR and/or electronic Treatment Administration Record (eTAR), and document in the progress notes the reason why the physician did not agree with the CP's recommendations.
At that same time, the surveyor notified the RN/UM of the above concerns and findings. The RN/UM informed the surveyor that Resident #110 was a resident in 1 North and remembered the resident as a hospice resident in the facility. The RN/UM stated that the order for Morphine PRN for Pain/SOB should have been separated and followed the recommendation of the CP. He further stated that the nurse should have clarified and notified the doctor to put a separate order for PRN Morphine for pain and SOB.
On 8/30/23 at 11:16 AM, the surveyor in the presence of another surveyor met with the Licensed Nursing Home Administrator (LNHA) and [NAME] President of Special Clinical Projects (VPoSCP) and were notified of the above findings. The VPoSCP stated that as a facility practice, it was the responsibility of the nurse, specifically the Unit Manager to review the monthly MRR of the CP, follow up with the recommendations, call the physician, and document if the physician declined the recommendations. She further stated that there should be a 14 day stop date for all psychoactive medications including hospice residents. The VPoSCP stated that the recommendation for sequencing PRN Morphine for pain and SOB should have been followed.
On 8/30/23 at 12:49 PM, the surveyor interviewed Licensed Practical Nurse #1 (LPN#1). The LPN confirmed that she was the nurse who administered PRN Morphine to the resident on 7/10/23 at 11:35 AM for pain. She further stated that there should be a separate order written for PRN Morphine for pain and SOB. The surveyor then asked the LPN if she called the physician at the time she administered the PRN Morphine to clarify the order, and LPN#1 stated that she could not remember, Honestly, I've seen a lot of orders like that here. She further stated that it was not her responsibility to respond to CP's monthly MRR and that it was the Unit Manager's or the Supervisor's responsibility.
On 8/31/23 at 12:29 PM, the survey team met with the VPoSCP and the Infection Preventionist Nurse (IPN), and later on, the LNHA joined the meeting. The VPoSCP stated that the RN/UM was not aware that the resident on hospice with PRN psychoactive medications should also have a 14 days stop date. She further stated that PRN Morphine of Resident #110 should have separated the order for pain and SOB as recommended by the CP. The VPoSCP acknowledged that the CP's recommendations on 7/07/23 should have been acted upon for Resident #110's PRN Lorazepam to have a stop date on day 14 and to sequence the PRN Morphine for pain and SOB.
On 9/05/23 at 01:32 PM and 9/06/23 at 8:22 AM, the surveyor called and left a message to the Registered Nurse (RN), the RN who administered the PRN Morphine on 7/09/23 at 02:07 AM and 7/10/23 at 01:07 AM. The RN did not call back.
A review of the facility provided MRR Policy with a revised date of May 2019 that was provided by the VPoSCP included that the CP reviews the medication regimen of each resident at least monthly. The MRR involves a thorough review of the resident's medical record to prevent, identify, report, and resolve medication related problems, medication errors, and other irregularities, for example: incorrect medications, administration times or dosage forms; or other medication errors, including those related to documentation.
A review of the facility provided Psychopharmacologic Medication Policy with a revised date of 9/06/18 that was provided by the VPoSCP included that the CP shall regularly review and assess the psychopharmacologic drug therapy of residents on these medications and will compile, analyze, and present data related to pharmacologic medication use in the facility. The need to continue PRN orders for psychotropic medications beyond 14 days requires that the practitioner document the rationale for the extended order. The duration of the PRN order will be indicated in the order.
On 9/06/23 at 10:48 AM, the survey team met with the VPoSCP, IPN, Director of Nursing, and Licensed Nursing Home Administrator. The facility management had no additional information about the concern above.
NJAC 8:39- 29.3 (a)(1)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to ensure that all medications were administered without error of 5% or more. During the medication obser...
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Based on observation, interview, and record review, it was determined that the facility failed to ensure that all medications were administered without error of 5% or more. During the medication observation conducted on 8/28/23, the surveyor observed four nurses administer medications to sixteen residents. There were 25 opportunities, and two errors were observed which resulted in a medication error rate of 8%. This deficient practice was identified for one (1) of three (3) residents, that was administered by one (1) of three (3) nurses.
This deficient practice was evidenced by the following:
A review of the manufacturer's specifications for Metoprolol Tartrate (Lopressor) reflected that the medication was to be administered with or immediately following a meal.
A review of the manufacturer's specifications for Potassium Chloride (Klor-Con) reflected should be taken with meals and with glass of water or other liquid. This product should not be taken on an empty stomach because of its potential for gastric irritation.
During the initial tour on 8/23/23 at 10:16 AM, the surveyors interviewed the Assistant Director of Nursing (ADON)/ Registered Nurse/Infection Preventionist (IPN) who stated she was filling in as the charge nurse on the second floor. The surveyors asked the ADON/IPN for the mealtimes on the floor, The ADON/IPN stated the mealtimes were from 8:00 AM to 8:30 AM.
On 8/28/23 at 8:25 AM, the surveyor observed the Licensed Practical Nurse (LPN) prepare medications for Resident #64. The medications included the following:
-Famotidine 20 milligram (mg), 1 tablet by mouth two times a day for heartburn for prophylaxis administer 30 minutes before meals.
Start date of 5/19/23.
-Acetaminophen 500 mg, 2 tablet s by mouth one time a day for generalized pain. Start date of 8/28/23
-Docusate 100 mg, 1 capsule by mouth one time a day for constipation.
Start date of 5/19/23.
-Eliquis 5 mg, 1 tablet by mouth two times a day for atrial fibrillation, monitor for bleeding, bruising, and black tarry stools.
Start date of 5/19/23.
-Furosemide 20 mg, 1 tablet by mouth one time a day for edema.
Start date of 5/19/23.
- Metoprolol Tartrate 25 mg, give 1 tablet by mouth two times a day for hypertension.
Start date of 5/19/23.
-Potassium Chloride Extended Release 10 milliequivalent (mEq), 1 tablet by mouth one time a day for hypokalemia (low potassium level). Do not crush or chew. Take with a meal. Take with plenty of water.
Start date of 5/19/23.
At 8:34 AM, the LPN confirmed she had eight (8) medications in the cup and
was ready to administer the medications to Resident #54.
At 8:36 AM, the surveyor did not observe the breakfast trays in the resident's room. In the presence of the LPN, the resident informed the surveyor that he/she had not received breakfast that morning. The LPN proceeded towards the resident to administer the medications to the resident. The surveyor stopped the LPN and asked to speak with the LPN outside the resident's room.
At 8:37 AM, during an interview with the surveyor, the LPN stated, the meal truck for this hallway is not here.
At that time, the surveyor, and the LPN reviewed the resident's electronic Medication Administration Record (eMAR) and the bingo card (a multidose card containing individually packaged medications) together.
The eMAR revealed that Metoprolol was scheduled to be administered at 9:00 AM and 5:00 PM.
The bingo card had an affixed cautionary label that indicated take with a meal or immediately after a meal.
The eMAR also revealed that Potassium was scheduled to be administered at 9:00 AM and had instructions for administration that included Take with a meal.
The bingo card for the Potassium had an affixed cautionary label Take with food.
At that time, after reviewing the eMAR and the bingo cards with the surveyor, the LPN stated that Metoprolol and Potassium should not be taken on an empty stomach because of stomach irritation could occur and that she was unsure if taking a medication on an empty stomach affected the absorption of the medication. The LPN confirmed her medication administration error could have been prevented by reading the cautionary on the eMAR and the bingo card.
At 8:43 AM, in the presence of the surveyor the LPN removed the Metoprolol and Potassium from the cup and disposed of the medication in the liquid drug disposal system and proceeded to continue the medication pass.
The surveyor reviewed the medical record for Resident #64.
A review of the resident's admission Record (an admission summary) reflected that Resident #293 was admitted to the facility with diagnoses that included but were not limited to encephalopathy (a decrease in blood flow or oxygen to the brain), urinary tract infection, acute respiratory failure, and muscle weakness.
According to the admission Minimum Data Set, an assessment tool used to facilitate management of care dated, 8/9/23, Resident #293 was documented as having a Brief Interview for Mental Status score of 15 out of 15, indicating the resident was cognitively intact.
On 8/29/23 at 11:01 AM, in the presence of the survey team, [NAME] President of Special Clinical Projects (VPoSCP), ADON/IPN and Licensed Nursing Home Administrator (LNHA), the surveyor discussed the concerns regarding the medication pass errors observed.
On 8/31/23 at 12:29 PM, in the presence of the survey team, the LNHA, and the ADON/IPN, the VPoSCP stated the nurse was educated to read the cautionary prior to administration. The VPoSCP stated the meal truck arrived at 8:40 AM. The VPoSCP acknowledge that manufacturer specifications should be considered.
A review of the facility provided policy, edited 5/21/19 included the following:
Policy Statement: Medications are administered in a safe and timely manner, and as prescribed.
Policy Interpretation and Implementation:
4. medications are administered in accordance with prescriber orders, including any required time.
5. Medication Administration times are determined by resident need and benefit not staff convenience.
Factors are considered include:
a.
enhancing optimal therapeutic effective medication
b.
preventing potential medication or food interaction.
7. Medications are administered within one (1) hour of their prescribed time, unless otherwise specified (for example, comma before and after meal orders).
8. If a dosage is believed to be inappropriate or excessive for a resident or a medication has been identified as having potential adverse consequences for the resident or suspected of being associated with an adverse consequences, the person preparing or administering the medication will contact the prescriber, the residents attending physician or the facilities medical director to discuss the concerns.
N.J.A.C. 8:39-29.2 (d)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
2. On 8/31/23 at 10:49 AM, the surveyor observed right posterior heel wound care being performed by the Licensed Practical Nurse (LPN). During the right heel wound treatment, she removed the dirty dre...
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2. On 8/31/23 at 10:49 AM, the surveyor observed right posterior heel wound care being performed by the Licensed Practical Nurse (LPN). During the right heel wound treatment, she removed the dirty dressing and cleansed the wound. After cleansing the wound, she placed the resident's foot back on the support pillow that was previously on the resident's bed. There was no barrier drape applied to the pillow top to stop contamination from used pillow to clean heel.
The surveyor reviewed Resident #79's medical record.
The resident's admission Record (or face sheet; an admission summary) reflected that the resident was admitted to the facility with a diagnosis that included but were not limited to adjustment disorder with mixed anxiety and depressed mood (feelings of sadness, hopelessness, crying and lack of joy from previous pleasurable things), dysphagia oropharyngeal stage (swallowing problems occurring in the mouth and/or the throat), cognitive communication deficit (an impairment in organization/ thought organization, sequencing, attention, memory, planning, problem-solving, and safety awareness).
The most recent admission Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, with an assessment reference date of 7/20/23 and with a brief interview for mental status (BIMS) score of 3 of 15 which reflected that the resident's cognitive status was severely impaired.
A review of the care plan, dated 5/04/23, had a focus for patient has actual skin breakdown related to heel right. The intervention reads administer treatment per physician orders.
A review of the order summary report, dated August 2023, revealed: cleanse right heel wound with Normal Saline, pat dry, apply Medi-honey gel 2x2, cover with 1' rest on foam, cut hole in the middle, apply a non-skid sock every day (7am-330pm) shift for wound care.
On 09/07/23 at 12:24 PM the surveyor interviewed the IPN in presence of another surveyor. The IPN stated, we want to maintain, clean barrier on the bed because you want to have a clean field to prevent whatever was dirty from coming back onto the wound. We do this to prevent infection because whatever bacteria you cleaned off from the wound could re-expose it.
On 9/08/23 at 01:32 PM, the survey team met for an Exit Conference with LNHA, DON, and VPoSCP. The facility management had no additional information provided and did not refute the findings.
NJAC 8:39-19.4 (a)(1)
Based on observation, interview, and review of the facility provided documents, it was determined that the facility failed to ensure: a) appropriate use of personal protective equipment (PPE) for two (2) of four (4) staff observed during meal observation and b) appropriate hand hygiene practice for one (1) of two (2) staff observed during treatment observation according to facility policy and Centers for Disease Control and Prevention (CDC) guidelines.
This deficient practice was evidenced by the following:
According to the CDC, Hand Hygiene in Healthcare Settings, last reviewed on January 30, 2020, Hand Hygiene Guidance, The Core Infection Prevention and Control Practices for Safe Care Delivery in All Healthcare Settings recommendations of the Healthcare Infection Control Practices Advisory Committee (HICPAC) include the following strong recommendations for hand hygiene in healthcare settings.
Healthcare personnel should use an alcohol-based hand rub or wash with soap and water for the following clinical indications:
Immediately before touching a patient
Before performing an aseptic task (e.g., placing an indwelling device) or handling invasive medical devices
Before moving from work on a soiled body site to a clean body site on the same patient
After touching a patient or the patient's immediate environment
After contact with blood, body fluids, or contaminated surfaces
Immediately after glove removal.
1. On 8/23/23 at 9:05 AM, the survey team entered the facility and was instructed by the Receptionist to use the alcohol-based hand rub (ABHR) for hand hygiene and to sign in the paper log. The Receptionist informed the surveyors that there were COVID-19 positive residents in the building in Unit 1. There were posted signs for respiratory etiquette, COVID information, and area for hand hygiene.
On that same date and time, the Director of Nursing (DON) accompanied the survey team in the conference room. The DON informed the surveyors that two residents in Unit 1 were hospital-acquired COVID-19 positive.
On 8/30/23 at 8:30 AM, the surveyor observed the 1st-floor Private Dining room with residents assisted by staff for breakfast. Table two with two residents (Residents #22 and #31) assisted by the Recreation Director (RD) with gloves in use. The two residents were eating breakfast with food and drinks on their table. The surveyor and the RD went outside the dining area. While in the hallway, both the surveyor and the RD observed the Activity Assistant (AA) with both gloves in use.
During an interview, both the RD and AA informed the surveyor that they (RD and AA) received an infection control education including appropriate use of PPE included use of gloves. The RD stated that gloves should not be used in the hallway.
On 8/30/23 at 8:35 AM, the surveyor interviewed the RD in the conference room. The RD informed the surveyor that she was educated and forgot the name who told her that she could use gloves while clearing tables, that was why I have the gloves on.
On 8/30/23 at 9:48 AM, the surveyor interviewed the Infection Preventionist Nurse (IPN) in the presence of another surveyor regarding hand hygiene and the use of gloves in the dining area and hallway. The surveyor notified the IPN of the above findings regarding dining observation during breakfast.
On that same date and time, the IPN stated that the RD should not wear gloves while residents are being served and still eating. She further stated that staff should not wear gloves in the hallway according to facility practice.
On 8/30/23 at 11:16 AM, the surveyor met with the Licensed Nursing Home Administrator (LNHA) and [NAME] President of Special Clinical Projects (VPoSCP) in the presence of another surveyor. The surveyor also notified the facility management regarding the concern with the 1st floor Private Dining Room during breakfast observation.
On 8/31/23 at 12:29 PM, the survey team met with the VPoSCP and IPN, later on, the LNHA joined the meeting. The VPoSCP stated that gloves should not be worn in the dining area while residents were eating and in the hallway.
A review of the provided Assistance with Meals Policy by the VPoSCP with a revised date of March 2022 included that all employees who provide resident assistance with meals will be trained and shall demonstrate competency in the prevention of foodborne illness, including personal hygiene practices and safe food handling.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0882
(Tag F0882)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the interview and review of pertinent facility documents, it was determined that the facility failed to ensure: a) the ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the interview and review of pertinent facility documents, it was determined that the facility failed to ensure: a) the designated Infection Preventionist (IP) dedicated solely to the infection prevention and control program (IPCP) for one (1) of one (1) staff and b) the IP participated in Quality Assurance Performance Improvement (QAPI) for two (2) of three (3) quarters reviewed QAPI in accordance with the facility policy and Centers for Medicare and Medicaid Services (CMS) and New Jersey (NJ) guidelines.
This deficient practice was evidenced by the following:
According to the NJ Executive Directive 21-012 (revised 12/22/22) included ii. The facility's designated individual(s) with training in infection prevention and control shall assess the facility's IPCP by establishing or revising the infection control plan, annual infection prevention and control program risk assessment, and conducting internal quality improvement audits.
According to the CMS QSO-22-19-NH Memo dated 6/29/22 and Fact Sheet, Updated Guidance for Nursing Home Resident Health and Safety dated 6/29/22, effective date on October 24, 2022 Overview of New and Updated Guidance, Summary of Significant Changes, included that in Infection Control, requires the facilities to have a part-time IP. While the requirement is to have at least a part-time IP, the IP must meet the needs of the facility. The IP must physically work onsite and cannot be an off-site consultant or work at a separate location. IP's role is critical to mitigating infectious diseases through an effective infection prevention and control program. IP specialized training is required and available.
On 8/23/23 at 10:11 AM, the surveyor met with the Licensed Nursing Home Administrator (LNHA), and the Director of Nursing (DON) during an entrance conference. The DON informed the surveyor that the facility had a full-time Infection Preventionist Nurse (IPN) and completed the required training and certificate of an IP. He further stated that the IPN was a Registered Nurse.
A review of the signed job description of the IPN that was provided by the LNHA showed that she was hired on 3/31/21 and started as IPN on 01/01/23.
A review of the facility provided QAPI Meeting Attendance sign-in sheet by the LNHA for the last three (3) quarters revealed the following:
-02/02/23=there was no IP in the meeting
-4/20/23=IP was present in the meeting
-7/20/23=the IPN was the designated DON and there was no IP in the meeting
Further review of the 7/20/23 QAPI Meeting Attendance sign-in sheet showed that there were no Unit Managers (UMs) and ADON in the meeting.
On 8/29/23 at 8:23 AM, the surveyor interviewed the Registered Nurse/Supervisor (RN/S) for the 11-7 shift. The RN/S informed the surveyor that the IPN had multiple job responsibilities at the facility that included deals with narcotic (controlled medications) stuff, audit orders of residents, and she does infection control. The RN/S stated that the IPN also provided education about infection control, and other mandatory in-services like abuse, pain, and falls. He further stated that the IPN had been performing the responsibility of a UM in 2 South because we lost the UM. The RN/S stated that approximately a month ago when the previous UM left and the IPN took over to help.
On 8/29/23 at 8:59 AM, the surveyor in the presence of another surveyor interviewed the IPN. The IPN informed the surveyors that she started as a UM in the 2 South unit on 8/31/21 and as an IPN on January 2023. The IPN stated that the previous DON (pDON) left the faciity on June 2023 and she was the acting DON when the pDON left. She further stated that when she was the acting DON at that time (June 2023) there was no covering IP. The IPN also stated that the previous Assistant Director of Nursing ([NAME]) left July 2023 and that when she (IPN) was the acting DON there was no ADON.
On that same date and time, the IPN informed the surveyors that the previous IPN (pIPN) left the facility in August 2021 and I think it was the pDON who took the responsibility of an IP (pDON) until she (IPN) started to be the new IP on January 2023.
At that same time, the IPN informed the surveyors that the UM in the 2 South unit left in July this year (unable to state the exact date), and everyone was pitching in, to help. The IPN acknowledged that as an IP, she was doing more responsibilities other than as an IP.
Furthermore, the IPN informed the surveyors that it was her responsibility to attend the QAPI meeting and that she was aware that she was one of the key person who should be present in the meeting according to CMS regulations. The IPN confirmed that there was no IP on 02/20/23 in the QAPI meeting because she was on vacation at that time. She further confirmed that on 7/20/23 there was no IP in the QAPI meeting because she was the acting DON at that time. She acknowledged that there was no ADON in the 7/20/23 meeting as well.
On 8/29/23 at 11:01 AM, the survey team met with LNHA, IPN, and VPoSCP and were made aware of the above findings. The VPoSCP acknowledged the above findings. The VPoSCP further stated that she was aware of the regulation that the IP should be dedicated solely to the IPCP, and did not refute the findings regarding the IPN.
A review of the facility provided Infection Preventionist Policy that was provided by the LNHA with a revised date of September 2022 did not include the requirement that based upon the assessment, facilities should determine if the individual functioning as the IP should be dedicated solely to the IPCP.
On 8/30/23 at 12:10 PM, The VPoSCP informed the surveyor that the pDON's last day of work was on 6/14/23.
A review of the provided last two weeks Time & Attendance-Employee Punch History of the pDON and [NAME] showed the following:
From 5/29/23 through 6/14/23=the pDON did not work on 6/02/23, 6/08/23, and 6/14/23
From 6/26/23 through 7/07/23=the [NAME] (also the facility's Wound Care Nurse) did not work on 6/26/23 and 6/30/23
Further review of the above Time & Attendance-Employee Punch History showed that the pDON last day of work week was on 6/14/23 and the [NAME]'s last day of work week was on 6/30/23.
On 9/08/23 at 01:32 PM, the survey team met for an Exit Conference with LNHA, DON, and VPoSCP. The facility management had no additional information provided and did not refute the findings.
NJAC 8:39-19.1(b)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0944
(Tag F0944)
Could have caused harm · This affected 1 resident
Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure facility staff had mandatory training that outlined and informed staff...
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Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure facility staff had mandatory training that outlined and informed staff of the elements and goals of the facility's QAPI (quality assurance and performance improvement) program for two (2) of five (5) Certified Nurse Assistants (CNAs) reviewed for mandatory education.
This deficient practice was evidenced by the following:
On 9/01/23 at 9:09 AM, the surveyor reviewed the annual in-service education hours for five randomly selected CNA files, which were provided by the facility. The Staff In-service Logs showed the following:
CNA #1 had a hire date of 3/14/18. According to the Training Hours Transcripts, CNA #1 did not have QAPI training.
CNA #2 had a hire date of 7/22/19. According to the Training Hours Transcripts, CNA #1 did not have QAPI training.
On 9/01/23 at 10:45 AM, the surveyor interviewed the Facility Educator/Registered Nurse (FE/RN) regarding the process for CNA education. The FE/RN stated that they have 12 hours of mandatory continuing education. She stated that some was done every month on site but that they also have some assigned in a computer system but that some are listed as offline.
On 9/06/23 at 10:48 AM, the survey team met with the Licensed Nursing Home Administrator (LNHA), Assistant Director of Nursing/Infection Preventionist Nurse (ADON/IPN) and the [NAME] President of Special Clinical Projects (VPoSCP) and notified the facility administration of the concern that two (2) of the five (5) CNAs did not have education for the topic of QAPI.
On 9/08/23 at 12:21 PM, in the presence of the survey team, the VPoSCP stated that the two CNAs did not have QAPI in-services and that they should have had the in-services.
A review of the facility provided policy titled, In-Service Training, Nurse Aide with a revised date of August 2022, included the following:
Policy Interpretation and Implementation
1. All personnel are required to participate in regular in-service education .
4. Annual in-services: .
9. Required training topics for all staff (including nurse aides) include: .
d. quality assurance and performance improvement (QAPI); .
N.J.A.C. 8:39-33.1
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Grievances
(Tag F0585)
Could have caused harm · This affected multiple residents
Complaint#00154889
Based on interviews, record review, and review of pertinent facility documentation, it was determined that the facility failed to: a) ensure written grievance decisions met document...
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Complaint#00154889
Based on interviews, record review, and review of pertinent facility documentation, it was determined that the facility failed to: a) ensure written grievance decisions met documentation requirements and b) maintain evidence of the result of all grievances for no less than three (3) years from the date the grievance decision was issued according to facility practice and policy.
1. The surveyor reviewed Resident #161's medical records.
The admission Record (AR; or face sheet; an admission summary) revealed that the resident was admitted to the facility with diagnoses that included but were not limited to Dementia in other diseases classified elsewhere without behavioral disturbance, essential hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical condition), muscle weakness, dysphagia (difficulty swallowing), and difficulty walking.
The admission Minimum Data Set (aMDS), an assessment tool used to facilitate the management of care, with an Assessment Reference Date (ARD) of 4/21/22 showed a Brief Interview for Mental Status (BIMS) score of 8 out of 15 which indicated that the resident's cognitive status was moderately impaired.
A review of the 5/19/22 at 10:01 AM phone interview of another surveyor with the resident's Responsible Party (RP) revealed that according to the RP, the resident had missing clothes worth $300. The RP alleged that the previous Director of Nursing (pDON) was notified of the missing clothes upon the resident's discharge home and that the investigation was started, and the clothing was never found. Furthermore, the RP indicated that the previous Licensed Nursing Home Administrator (pLNHA) told the RP to submit receipts for reimbursement. The RP further stated that reimbursement was not received.
A review of the Misc (Miscellaneous) tab of the electronic medical record showed a copy of a cheque dated 6/21/22 for $200.86 paid to the order of RP.
On 8/24/23 at 11:52 AM, the surveyor asked for a close record of Resident #161 from the new LNHA (nLNHA) including investigation and grievance reports.
On 8/25/23 at 11:18 AM, the surveyor asked the nLNHA for a copy of the missing clothes report from March 2022 to July 2022.
On 8/28/23 at 11:35 AM, the surveyor followed up with the nLNHA on the pending documents that the surveyor previously asked for including any grievance and report of missing clothes from April 2022 through July 2022. He stated that he would get back to the surveyor.
On 8/28/23 at 12:31 PM, the nLNHA informed the surveyor that the Grievance Officer was the nLNHA. The nLNHA stated that the facility files the reported grievance in a binder. He further stated that anyone (facility staff and management) can fill out the Grievance Form (GF), and the resident and RP can file a grievance in the form of complaints and missing clothes. He informed the surveyor that the facility had no log for missing clothes. The nLNHA stated, Unfortunately, I was not here for that (Resident #161's report of missing clothes), but I agree there should be a GF. He acknowledged that the facility should have kept a file for resident RP's grievance of missing clothes.
The nLNHA informed the surveyor that he started working at the facility in July 2022 and the incident of Resident #161's missing clothes report was on April 2022.
On 8/29/23 at 11:01 AM, the survey team met with the nLNHA, Infection Preventionist Nurse (IPN), and [NAME] President of Clinical Special Project (VPoCSP) and were made aware of the above findings and concerns.
2. A review of the Residents' Council Meeting minutes (RCMm) that were provided by the Recreation Director (RD) for the last three (3) months showed the following:
A. RCMm on 8/21/23 included concerns with laundry where Resident #31 was missing a silk pillowcase. Attached to RCMm was the Department Response to Issues (DRtI) revealed that Residents #23 and #31 laundry concerns laundry not coming back, and that the Housekeeping Director (HD also known as Housekeeping Supervisor) will address the situation. The DRtI form was incomplete, the Department Supervisor and the Administrator were blank and the date was blank to indicate that both Department Supervisor and Administrator were notified of the concern.
B. RCMm on 7/17/23 showed no concern with regard to laundry.
C. RCMm on 6/19/23 included concerns with laundry where Resident #22 was missing clothes. The attached DRtI included that the HD was looking for Resident #23's missing clothes.
A review of the Grievance Concern Log revealed that 6/19/23 and 8/21/23 reported concerns of Residents #22, #23, and #31 of missing clothes were not included in the log. There were no provided grievance reports.
The surveyor reviewed Residents#22, #23, and #31's MDS as follows:
A. The quarterly MDS (qMDS) of Resident #22 with an ARD of 7/11/23 showed a BIMS score of 12 out of 15 which indicated that the resident's cognitive status was moderately impaired.
B. The qMDS of Resident #23 with an ARD of 5/29/23 showed a BIMS score of 15 out of 15 which indicated that the resident's cognitive status was intact.
C. The annual MDS of Resident #31 with an ARD of 7/25/23 revealed a BIMS score of 14 out of 15 which indicated that the resident's cognitive status was intact.
On 8/29/23 at 12:25 PM, the surveyor notified the nLNHA of the concern regarding RCMm of missing clothes of Residents #22, #23, and #31, and that the GF was not done.
On 8/29/23 at 12:46 PM, the survey team met with the nLNHA and the VPoCSP and were made aware of the above concern regarding RCMm of missing clothes of Residents #22, #23, and #31, and that the GF was not done. The VPoCSP stated that the RD used a different form when getting the information from the resident council meeting reports of concerns. She further stated that the RD documented the resolution in that paper (DRtI).
On that same date and time, the surveyor notified the facility management that the DRtI was done and attached to the printed copy of RCMm that was provided to the surveyor, and the DRtI forms were filled out by the RD and it was incomplete.
At that time, the facility management acknowledged that a GF should have been initiated, and as per regulation, the grievance should be kept within three (3) years.
On 8/30/23 at 8:35 AM, the surveyor interviewed the RD. The RD informed the surveyor that she started working in the facility on 4/10/23. The RD stated that during the resident council meeting, if there will be a concern reported by the residents about missing clothes, she will fill out the DRtI, attached to the RCMm and that there should be a resolution.
On that same date and time, the RD informed the surveyor that she was not aware that once a resident voiced out a problem about missing clothes, she had to initiate a grievance report and utilize the GF. The RD stated that she thought that she had to do the grievance once the problem was resolved. She further stated that I am aware now of the GF, and that she should have immediately filled out the Grievance Form for Residents #22, #23, and 31. She indicated that was why there were no grievances on 6/19/23 and 8/21/23.
On 8/30/23 at 11:16 AM, the surveyor met with the nLNHA and VPoCSP in the presence of another surveyor and notified the facility management of the above concerns.
On 8/31/23 at 12:29 PM, the survey team met with the VPoCSP and IPN. Later on, the nLNHA joined the meeting. The VPoCSP informed the surveyor that the GF should be utilized for any report of the problem including missing clothes from the residents and RP. She further stated that the grievance should be investigated and obtain resolution to the reported problem.
A review of the facility's Resident Council Policy that was provided by the nLNHA with a revised date of February 2021 included that the purpose of the resident council is to provide a forum for residents, families, and resident representatives to have input in the operation of the facility; discussion of concerns and suggestions for improvement, and a Resident Council Response Form will be utilized to track issues and their resolution. The facility department related to any issues will be responsible for addressing the item(s) of concern.
A review of the Grievances/Complaints, Recording, and Investigating Policy that was provided by the nLNHA with an edited date of 4/12/18 included that All grievances and complaints filed with the facility will be investigated and corrective actions will be taken to resolve the grievance(s). Policy Interpretation and Implementation: The investigation and report will include, as applicable. The Resident Grievance/Complaint Investigation Report Form will be filed with the Administrator within 5 working days of the incident.
NJAC 8:39-4.1(a)(35);13.2(c)
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0661
(Tag F0661)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. The surveyor reviewed the medical records of Resident #109.
The AR reflected that the resident was admitted to the facility a...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. The surveyor reviewed the medical records of Resident #109.
The AR reflected that the resident was admitted to the facility and had diagnoses that were not limited to metabolic encephalopathy (an alteration in consciousness caused due to brain dysfunction), and urinary tract infection, unspecified, (a bacterial infection of the bladder and associated structures).
A review of the aMDS with an ARD of 4/22/23 and with a BIMS score of 12 out of 15, reflected that the resident's cognitive status was intact.
A review of the OSR, date range 01/01/23-6/01/23 revealed resident #109 had an order for controlled carbohydrate diet (CCHO; meals contain carbohydrate-rich foods in fairly equal amounts).
A review of the PDS/I, dated 6/01/23 showed that the nutrition section was not signed or documented. The social service and nursing description was signed on 6/01/2023. The nutrition description was signed on 9/02/23 after surveyor inquiry.
A review of the PDS/I dated 6/01/23 revealed the following:
-Physician-Community Primary Care Physician=a copy of the discharge summary and complete medication that was sent to the Community Care Physician was not checked off if the information was sent via fax, email, mail, and other.
-Nutritional Needs for diet type, texture, route, fluid consistency, supplements, and special instructions were blank. There was no signature of the Dietician reflected in the PDS/I.
-The nursing section was incomplete. A review of the treatment section did not indicate the cold cream and the diphenhydramine-zinc acetate external cream (can help soothe the skin, ease inflammation, and help with wound repair) as prescribed on the discharge medication from the physician.
The T/DR current medications dated 6/01/23 that was attached to the PDS/I included all medications of the resident except for the orders of cold cream external cream apply to right thigh graft site every day for pain and diphenhydramine-zinc acetate external cream, apply to left leg every day shift for itching,
The PN of LPN #1 dated 6/01/23 included that Resident #109 was picked up by two (2) transportation staff via stretcher, all paperwork gone over, signed, and given to resident. Provided with colostomy supplies. Patients brought Metformin (a diabetic medication) from home & was provided to resident.
Further review of LPN #1 PN did not include information about the cold cream and the diphenhydramine-zinc acetate external cream as prescribed on the discharge medication from the physician.
4. The surveyor reviewed the medical records of Resident # 263.
The AR reflected that the Resident #263, was admitted to the facility with a diagnosis that included but was not limited to unspecified cerebral infarction (also known as stroke), muscle weakness (generalized), aphasia (disorder that affects how you communicate) following cerebral infarct, dysphagia following cerebral infarct.
The aMDS with an ARD of 7/15/22 revealed a BIMS score of 9 out of 15 which indicated that the resident's cognition was moderately impaired.
A review of the OSR, dated 7/14/22 with out an end date, revealed resident #263 had an order for nothing by mouth (NPO) and moderately thick consistency liquid and Enteral feed order with Jevity 1.5, total nutrients 1422 ml (milliliters) daily to be flushed 6 times daily with 150 ml water with feedings for a total of 900 ml.
A review of the PDS/I dated 8/17/22 revealed the following:
-Physician-Community Primary Care Physician=VHS working with daughter to establish PCP in the community. A review of section (Aa) was not checked off if the information was sent via fax, email, mail, and other.
-Nutritional Needs for diet type, texture, route, fluid consistency, supplements, and special instructions were blank. There was no signature of the Dietician reflected in the PDS/I.
The PN of LPN #2 dated 8/18/22 included that Resident #263 was Patient left the facility at 11:15 AM via car. No discomfort noted. Vitals stable and without fever. All discharged papers given to patient.
A review of the PDS/I, dated 8/17/22 showed that the nutrition section was not signed or documented. The nutrition description was signed on 9/6/23 after surveyor inquiry.
A review of the facility's Discharge Summary and Plan Policy that was provided by the VPoSCP with a revised date of October 2022 included that when a resident's discharge is anticipated, a discharge summary and post-discharge plan is developed to assist the resident with discharge. Policy Interpretation and Implementation:
1. The discharge summary includes a recapitulation of the resident's stay at the facility and a final summary of the resident's status at the time of the discharge in accordance with established regulations governing the release of resident information and as permitted by the resident. The discharge summary shall include a description of the resident's:
a. current diagnosis;
b. medical history (including any history of mental disorders and intellectual disabilities);
c. course of illness, treatment, and/or therapy since entering the facility;
d. current laboratory, radiology, consultation, and diagnostic test results;
e. physical and mental functional status;
f. ability to perform activities of daily living including;
1. bathing, dressing and grooming, transferring and ambulating, toilet use, eating, and using speech, language, and other communication systems;
2. the need for staff assistance and assistive devices or equipment to maintain or improve functional abilities; and
3. the ability to perform relationships, make decisions including health care decisions, and participate in the day-to-day activities of the facility .
h. nutritional status and requirements including;
1. weight and height;
2. nutritional intake; and
3. eating habits, preferences, and dietary restrictions;
j. special treatments or procedures (treatments and procedures that are not part of basic services provided);
p. medication therapy (all prescription and over-the-counter medications taken by the resident including dosage, frequency of administration, and recognition of significant side effects that would be most likely to occur in the resident).
2. As part of the discharge summary, the nurse reconciles all pre-discharge medication with the resident's post-discharge medications. The medication reconciliation is documented .
12. A copy of the following is provided to the resident and receiving facility and a copy will be filed in the resident's medical records:
a. an evaluation of the resident's discharge needs;
b. the post-discharge plan; and
c. the discharge summary.
On 9/08/23 at 01:32 PM, the survey team met with the LNHA, DON, and VPoSCP. There was no additional information provided by the facility management, and the facility did not refute findings.
NJAC 8:9-36.1(b), (c)
2. On 8/29/23 at 10:02 AM, the surveyor reviewed Resident #262's closed medical record.
The AR reflected that the resident was admitted to the facility with diagnoses which included but were not limited to hemiplegia (paralysis of one side of the body) and hemiparesis (muscle weakness on one side of the body that can affect the arms, legs, and facial muscles), and acute respiratory failure (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient).
A review of Resident #262's Discharge Assessment Return Not Anticipated Minimum Data Set (MDS), dated [DATE], reflected that the resident had a BIMS score of 8 out of 15, which indicated that Resident #262's cognition was moderately impaired. Further review indicated that Resident #262 was discharged to the community.
A review of the PDS/I indicated that section II. Nutrition was not filled out and was not signed or dated by a staff member.
Further review of the PDS/I included the following:
Section III. Nursing .
5. Treatments
A. Skin Status
b. skin not intact at time of discharge (See treatment list)
A1. Treatment list
Clean sacral wound with nss (normal saline solution) and covered with gauze pad or optifoam. Ensure hydrocolloid dressing is in place to sacrum.
The T/DR current medications dated 8/02/22 that was attached to the PDS/I included all medications of the resident except for the order of Hydrocolloid dressing.
Complaints#: NJ00160781 and NJ00157351
Based on interviews, record review, and review of pertinent facility documentation, it was determined that the facility failed to ensure that: a) the discharge summary provides necessary information to continuing care providers pertaining to the course of treatment while the resident was in the facility and the resident's plans for care after discharge and b) the discharge summary must include an accurate and current description of the clinical status of the resident and sufficiently detailed, individualized care instructions, for four (4) of five (5) residents (Residents #108, #109, #262, and 263) reviewed for discharge home.
This deficient practice was evidenced by the following:
1. The surveyor reviewed the medical records of Resident #108.
The admission Record (or AR; face sheet; an admission summary) reflected that the resident was admitted to the facility and had diagnoses that were not limited to essential hypertension (elevated blood pressure), unspecified fracture of the right acetabulum with routine healing (right hip fracture), age-related osteoporosis without current pathological fracture (deterioration in bone mass and with increasing risk to fragility fractures), history of falling, muscle weakness, dysphagia (difficulty swallowing), and difficulty walking.
A review of the admission Minimum Data Set (aMDS), an assessment tool used to facilitate the management of care, with an Assessment Reference Date (ARD) of 5/16/23 and with a Brief Interview for Mental Status (BIMS) score of 14 out of 15, reflected that the resident's cognitive status was intact.
A review of the Ortho (Orthopedic) Consultation report dated 6/12/23 signed by PA-C (A physician assistant-certified (PA-C) is a graduate of an accredited physician assistant educational program who has undergone testing by the National Commission on Certification of Physician Assistants. PA-Cs are state-licensed to practice medicine with a supervising physician), included an A/P (assessment/plan) for Resident #108 as follows:
A. To continue nonweight bearing (certain period of time following injury or surgery you are NOT allowed to put any weight through the operated or injured limb to allow it to heal) precautions to right hip.
B. To continue Tylenol or Tramadol as needed (PRN) to control pain.
C. To follow up in two (2) weeks for repeat x-rays and re-evaluation.
The above A/P was transcribed as an order dated 6/12/23 via a phone order to a physician and electronically signed by Licensed Practical Nurse#1 (LPN#1).
The active orders as of June 2023 in the Order Summary Report (OSR) included but were not limited to the following:
-Regular diet texture, thin consistency, fortified cereal at breakfast (start date 5/10/23)
-Ensure plus two times a day for supplement (start date 5/11/23)
-Lac-hydrin (used to treat dry, scaly skin conditions and can also help relieve itching from these conditions) lotion to bilateral feet every day shift for dry skin (start date 5/19/23)
-Teds (or T.E.D (Thrombo Embolic Deterrent) Stockings, are anti-embolism stockings for the legs that help prevent blood clots) on in am off at bedtime every day and evening shift (start date 5/11/23)
A review of the Patient Discharge Summary/Instructions (PDS/I) dated 6/14/23 revealed the following:
-Physician-Community Primary Care Physician=a copy of the discharge summary and complete medication that was sent to the Community Care Physician was not checked off if the information was sent via fax, email, mail, and other.
-Nutritional Needs for diet type, texture, route, fluid consistency, supplements, and special instructions were blank. There was no signature of the Dietician reflected in the PDS/I.
The nursing section was incomplete, there was no signature from the nurse.
The Transfer/Discharge Report (T/DR) current medications dated 6/14/23 that was attached to the PDS/I included all medications of the resident except for the orders of Lac Hydrin lotion and Teds.
The Progress Notes (PN) of LPN#1 dated 6/14/23 included that Resident #108 was picked up by the Responsible Party (RP), paperwork gone over and signed by resident. Scripts to be called into [pharmacy] in [town]. belongings packed by RP.
Further review of LPN#1's PN did not include information about the repeat x-ray in two weeks, and Teds and Lac hydrin lotion orders.
The PN dated 6/14/23 by the Social Worker (SW) included that the SW called the RP to discuss the plan after following up with Ortho and ordered to remain in non-weight bearing.
Further review of the SW's PN revealed that the SW did not inform the RP regarding the repeat x-ray recommendation of the Ortho doctor and that P#1 ordered to repeat x-ray of the right hip in two weeks.
On 9/05/23 at 8:56 AM and 01:45 PM, the surveyor called LPN#1, and the nurse did not return the surveyor's call.
On 9/06/23 at 10:48 AM, the survey team met with the [NAME] President of Special Clinical Project (VPoSCP), Infection Preventionist Nurse (IPN), Director of Nursing (DON), and Licensed Home Administrator (LNHA). The VPoSCP informed the surveyor that the PDS/I was incomplete for the Dietician and Nursing parts.
On that same date and time, the surveyor notified the facility team about the physician's order on 6/12/23 and Ortho's recommendation for a repeat x-ray. The facility management acknowledged that the order for repeat x-ray should have been included in the PDS/I.
On 9/07/23 at 11:24 AM, the surveyor interviewed the Dietician in the presence of another surveyor. The surveyor asked the Dietician about the facility's practice and protocol for PDS/I. The Dietician informed the surveyor that the SW and Nurse should fill out PDS/I for Nutrition in their absence according to previous education that the facility management and nurses received when the new form for PDS/I was introduced to the facility. The Dietician was unable to remember when the new PDS/I was introduced to the facility and when was the education provided. The Dietician stated that she knew ahead of time who would be discharged because the MDS Coordinator provided their department list of residents for discharge and that the SW also at times initiated in the electronic medical records the PDS/I. She further stated that the Dietician can also initiate the PDS/I.
On that same date and time, the surveyor asked the Dietician, if she was aware ahead of time of the resident's discharge date , and why Resident#108's PDS/I was not done. The Dietician stated, I do not know why it was not done. The Dietician stated that she was not aware that according to the VPoSCP that there were at least 20% of 500 audited PDS/I of Nutrition part were not done. She further stated that was the first time that she was notified of the concern and there was no QAPI (Quality Assurance Performance Improvement) discussion about it until the surveyor's inquiry.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected multiple residents
Complaint # NJ00160781
Based on interviews and record review and review of pertinent facility documentation, the facility failed to ensure that residents received treatment and care in accordance wit...
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Complaint # NJ00160781
Based on interviews and record review and review of pertinent facility documentation, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice that meet each resident's physical, mental and psychosocial needs. This deficient practice was identified for one (1) of four (4) residents reviewed for closed record review, (Resident #262) and was evidenced by the following:
Reference: NEW JERSEY ADMINISTRATIVE CODE TITLE 13
LAW AND PUBLIC SAFETY CHAPTER 37 NEW JERSEY BOARD OF NURSING
13:37-6.5 NON-DELEGABLE NURSING TASKS
b) A registered professional nurse shall not delegate the physical, psychological, and social assessment of the patient, which requires professional nursing judgment, intervention, referral, or modification of care.
The surveyor reviewed Resident #262's closed medical record.
The admission Record (or face sheet; an admission summary) reflected that the resident was admitted to the facility with diagnoses which included but were not limited to hemiplegia (paralysis of one side of the body) and hemiparesis (muscle weakness on one side of the body that can affect the arms, legs, and facial muscles), and acute respiratory failure (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient).
A review of the most recent Resident #262's Discharge Assessment Return Not Anticipated Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, reflected that the resident had a Brief Interview for Mental Status (BIMS) score of 8 out of 15, which indicated that Resident #262's cognition was moderately impaired. Further review indicated under Section M Skin Conditions that Resident #262 did not have one or more unhealed pressure ulcers/injuries.
A review of the most recent Patient Discharge Summary/Instructions-V7 included the following:
Section III. Nursing .
5. Treatments
A. Skin Status
b. skin not intact at time of discharge (See treatment list)
A1. Treatment list
Clean sacral wound with nss (normal saline solution) and covered with gauze pad or optifoam. Ensure hydrocolloid dressing is in place to sacrum.
The form was signed by a Licensed Practical Nurse (LPN).
A review of the last Physician Discharge Summary signed by the physician did not include any information about a sacral pressure ulcer and/or treatment for a sacral ulcer.
The Transfer/Discharge Report did not include a diagnosis of a sacral pressure ulcer. Further review of the current medication list provided to the resident at time of discharge did not include any medication or treatment for a sacral pressure ulcer.
A review of Resident #262's care plan, with an initiated date of 5/26/22, indicated the resident was at risk for alteration in skin integrity related to impaired mobility. It did not indicate the resident had an actual skin breakdown. Further review of Resident #262's care plan indicated that the resident had an actual skin breakdown related to a skin tear to the groin area which was initiated on 5/26/22 and was resolved on 6/18/22.
A review of Resident #262's electronic Progress Notes did not indicate the resident had a sacral pressure ulcer.
A review of Resident #262's Universal Transfer Form dated 6/15/22 indicated the resident was transferred from the hospital to the facility and included the following:
Wound/Ulcer Type: .perineal dermatitis .
Further review of Resident #262's electronic medical record did not indicate that the resident was being seen by a wound physician.
A review of Resident #262's July and August 2022 Medication Administration Record (MAR) and Treatment Administration Record (TAR) included the following order:
Apply hydrocolloid dressing to sacrum every day shift every 3 day(s) for
wound prevention for 30 Days erythema and discomfort -Start Date-7/07/2022 0700. The last date that a nurse signed that the dressing was administered was 7/31/22.
On 8/31/23 at 9:41 AM, the surveyor called the visiting nurse services that was listed on the discharge instruction sheet and spoke with the Executive Director of Continuous Care (EDCC) regarding Resident #262. The EDCC stated that the following day after discharge from the facility, a nurse was sent to the home of Resident #262 to start a home care visit and that an assessment was done. She stated that Resident #262 was assessed and had an inner buttock pressure ulcer that was unstageable with eschar (formed when slough, or other dead tissue debris, from a full thickness wound dries out and hardens), slough (the yellow/white material in the wound bed) and non granulating (absence of granulation tissue; wound surface appears smooth as opposed to granular. For example, in a wound that is clean but non-granulating, the wound surface appears smooth and red as opposed to berry-like). She added that the wound measured 6.8 cm (centimeters) length by 6.5 cm width and 1.3 cm depth.
On 8/31/23 at 11:47 AM, in the presence of another surveyor, the surveyor interviewed the Licensed Practical Nurse (LPN) that signed Resident #262's Discharge Summary/Instructions form regarding the process when a new pressure ulcer is identified. The LPN stated that when a new wound was identified she would inform the physician, the family and wound nurse if there was one at the time. She then stated that she would document in risk management and in the progress notes. The surveyor asked if an assessment was done and what it would include. The LPN stated that an assessment would be done and it would include what it looked like, the measurement and if any discharge. The surveyor then asked what the process was in regards to discharge instructions and a pressure ulcer and if an assessment was done. The LPN stated that she would notify the physician for prescriptions and would do a skin assessment before the resident leaves. She added if there was a wound the resident would continue the treatment. The surveyor asked who would do the assessment. The LPN stated that she would do the assessment as the discharge nurse. The surveyor then showed the discharge summary of Resident #262 and asked the LPN if the resident had a pressure ulcer. The LPN stated that she did not remember and just read the treatment that was listed on the summary. The surveyor asked the LPN if she took care of the resident or if she just did the discharge summary/instruction form. The LPN stated that she did not remember.
On 8/31/23 at 11:55 AM, in the presence of another surveyor, the surveyor interviewed the Assistant Director of Nursing/Infection Preventionist Nurse (ADON/IPN) regarding the process when a pressure ulcer is initially identified. The ADON/IPN stated that when a pressure ulcer is identified, the nurse would write an incident report, notify the physician, family and wound nurse. She added that the care plan would be updated and a progress note or skin note would be documented with the assessment which would include the characteristics and measurement. The ADON/IPN stated that the nurses do not do staging of the wound but that the wound team would stage the pressure ulcer. She then stated that the nurse documented the assessment and the Unit Manager who is usually a Registered Nurse (RN) would follow up and sign off that if the assessment was done by an LPN that the assessment was correct.
At that same time, the surveyor asked if an investigation was done. The ADON/IPN stated that an investigation was done as part of the incident report. The surveyor asked if an assessment is done at discharge and if it should be done by an LPN or RN. The ADON/IPN stated that the expectation was always to do an assessment and document it at discharge and that she was not sure if it had to be an LPN or RN.
On 8/31/23 at 12:07 PM, the surveyor asked the ADON/IPN and the Director of Nursing from another facility if there were any incident reports or investigations for Resident #262 during the residents stay at the facility.
On 8/31/23 at 01:15 PM, in the presence of the survey team, the surveyor notified the Licensed Nursing Home Administrator, ADON/IPN and the [NAME] President of Special Clinical Projects (VPoSCP) the concern that Resident #262 had a new pressure ulcer that was not assessed and documented to include the characteristics and measurement by an RN, that the physician was not notified and the care plan was not updated to include an actual skin breakdown.
On 9/01/23 at 10:41 AM, the VPoSCP stated that there were no incident reports or investigations for Resident #262 in the computer system. The surveyor then notified the VPoSCP that was also a concern that an investigation was not done.
On 9/06/23 at 10:48 AM, the survey team met with the LNHA, Director of Nursing (DON), ADON/IPN and VPoSCP. The VPoSCP stated that she was unable to locate the weekly wound measurement form for Resident #262 and that she did not find an investigation for a wound. She stated that process was to investigate a wound and document in the Risk assessment. The VPSCP stated that there was a progress note written by the wound nurse that was not employed at the facility anymore and that she did an assessment and documented that she called the doctor for a hydrocolloid dressing on 7/06/22. She added that there should have been a risk assessment note and that there should have been a weekly flow sheet for weekly skin monitoring which would have been done on paper and that she could not locate any flow sheets for Resident #262. The VPoSCP then stated that the wound nurse who documented on 7/06/23 should have called the family and documented it in progress notes ideally.
On 9/08/23 at 12:56 PM, in the presence of the survey team, the VPoSCP stated that on 7/06/22 Resident #262 was having pain in the sacrum and the nurse did an assessment and there was a red area and notified the physician who ordered a hydrocolloid dressing. She added that there was no incident report done. The surveyor asked if the pressure ulcer should have been documented in the medical record prior to the discharge summary/instruction sheet and include the measurement. The VPoSCP stated yes. The surveyor asked if the physician and family should have been notified. The VPoSCP stated yes. The surveyor asked if there should have been an investigation done for the pressure ulcer. The VPoSCP stated yes. The surveyor asked if the discharge summary/instruction form assessment should be done by an RN. The VPoSCP stated that an LPN can do it.
A review of the facility provided policy titled Pressure Ulcers/Skin Breakdown-Clinical Protocol with a revised date of April 2018, included the following:
Assessment and Recognition
.2. In addition, the nurse shall describe and document/report the following:
a. Full assessment of pressure sore including location, stage, length, width and depth, presence of exudates or necrotic tissue.
N.J.A.C. 8:39-27.1 (a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent documentation it was determined the facility failed to: ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent documentation it was determined the facility failed to: a) ensure the facility policy for Accidents and Incidents was followed to thoroughly investigate each fall, appropriately assess a resident, determine the causal factor of each fall and provide conclusion and summary, implement appropriate interventions to prevent recurrent falls, and update care plan for six (6) out of six (6) investigations, b) implement policies and procedure for reporting a fall that resulted in a major injury to State Agency in accordance to current guidelines for one (1) of three (3) residents, (Resident #46) reviewed for falls; and c) complete an initial smoking assessment and initiate a care plan for smoking for one (1) of one (1) resident reviewed for smoking (Resident #93).
This deficient practice was evidenced by the following:
According to the N.J. (New Jersey) Admin. (Administrative) Code § 8:43E-10.6
Current through Register Vol. 54, No. 41, September 5, 2023
Section 8:43E-10.6 - Reporting of serious preventable adverse events
(a) A health care facility shall report to the Department or, in the case of a State psychiatric hospital, to the Department of Human Services, every serious preventable adverse event that occurs in the facility
1. On 8/23/23 at 10:53 AM, the surveyor observed Resident #46 sitting on a wheelchair next to the bed, well dressed, wearing sneakers and conversant. The resident stated he/she fell here in the facility and went to the hospital. The resident stated the fall occurred in the bathroom while alone; I was told not to go by myself, but I had to go. The surveyor observed the call bell was on the bed, within reach by the resident.
The surveyor reviewed the medical record for Resident #46.
The admission Record (AR; or face sheet; an admission summary) reflected that Resident #46 was admitted to the facility with diagnoses that included traumatic subarachnoid hemorrhage (head injury resulting in bleeding) without loss of consciousness, fracture of unspecified part of left clavicle, muscle weakness, difficulty in walking, repeated falls, atherosclerotic heart disease (thickening or hardening of the arteries caused by buildup of plaque in the inner lining of an artery).
According to admission Minimum Data Set (aMDS), an assessment tool used to facilitate management of care dated, 7/13/23, Resident #46 was documented as having a Brief Interview for Mental Status (BIMS) score of 12 out of 15, indicating the resident had a moderately impaired cognition.
Further review of the MDS under section G Functional Status revealed that the resident was an extensive assist for activities with daily living and required one-person physical assist except when eating.
The surveyor reviewed the facility Risk Management Report (RMR) dated: 5/08/23, 5/12/23, 5/22/23, 7/16/23, 7/29/23, and 8/16/23 revealed Resident #46 had fallen on each one of these dates. The RMR on 5/08/23, 5/12/23, 5/22/23, 7/16/23, 7/29/23, and 8/16/23 showed the following:
A review of the RMR dated 5/08/23 revealed that the fall was unwitnessed in the bathroom, with no injury. The predisposing factor was gait imbalance. There were no indications of other interviews and/or signed statements, the conclusion was missing, and the Report of Incident/Accident form as per facility policy was missing.
A review of the RMR dated 5/12/23 revealed that the fall was witnessed by the aide by the bed, with no injury. The predisposing factor was gait imbalance. The report did not reflect the name of the aide, who was also the witness. There were no indication of other interviews or witness statements, the conclusion was missing, and the Report of Incident/Accident form as per facility policy was not provided.
A review of the RMR dated 5/22/23 revealed that the fall was unwitnessed with no injury, the location of the fall was not specific. The predisposing factor were gait imbalance, weakness or fainted. There were no indications of other interviews and/or signed statements, the conclusion was missing, and the Report of Incident/Accident form as per facility policy was missing. Further review of the RMR under incident description reflected the resident was closely monitored. The report did not include the description or evidence of closely monitored.
A review of the RMR dated 7/16/23 revealed that the fall was unwitnessed in the bathroom, with no injury. The predisposing factors were gait imbalance, weakness or fainted. There were no indication of other interviews and/or signed statements, the conclusion was missing, and the Report of Incident/Accident form as per facility policy was missing.
A review of the RMR dated 7/29/23 revealed that the fall was unwitnessed in the bathroom, with no injury. The predisposing factors were gait imbalance, hypotensive, and currently on hypertensive medications. There were no indication of other interviews and/or signed statements, the conclusion was missing, and the Report of Incident/Accident form as per facility policy was missing.
A review of the RMR dated 8/16/23 revealed the fall was unwitnessed in the bathroom, with no injury. The predisposing factors were gait imbalance, weakness or fainted on hypertensive medications. There were no indication of other interviews and/or signed statements, the conclusion was missing, and the Report of Incident/Accident form as per facility policy was missing.
A review of Resident #46's Care Plan (CP) revealed it was not updated to include new interventions to reduce the risk for falls after each identified fall. The fall interventions remained unchanged from the initiated date of 5/06/23.
The interventions included the following:
-Therapy evaluation and treatment as ordered; date initiated 5/06/23
-Encourage transfer and change position slowly; date initiated 5/06/23
-Maintain bed in low position; date initiated 5/06/23
-Provide assistance to transfer and ambulate as needed; date initiated 5/06/23
-Reinforce the need to call for assistance; date initiated 5/06/23
-Reinforce wheelchair safety as needed such as locking brakes; date initiated 5/06/23
-Report development of pain, bruises, change in mental status/ADL (assistance of daily living) function, appetite, or neurological status per facility guidelines; date initiated 5/06/23
A review of the Progress Note (PN) revealed the following:
On 5/22/23 at 01:45 AM late entry, the Registered Nurse (RN) documented the resident was seen on the floor. When the RN asked what happened the resident replied I don't know.
On 5/22/23 at 10:51 AM, the Unit Manager (UM) documented in the PN, based on the resident and family statement, the resident fell while trying to get up and go to the bathroom .The resident was described as having a preexisting left clavicular fracture, wearing a sling, light minor abrasion on the forehead and discoloration that looked like an older stage of bruising . The UM also documented that the family was concerned about the fall and the resident's risk for bleeding.
On 5/22/23 at 3:59 PM late entry the UM documented in the PN at 01:30 AM, patient was seen on the floor. When asked what happened patient stated, I don't know.
On 5/22/23 at 6:09 PM Licensed Practical Nurse#1 (LPN#1) documented in the PN, hospital.
On 5/23/23 at 3:48 AM, the Registered Nurse/Supervisor (RN/Supervisor) documented in the PN, patient admitted to hospital with brain bleed.
On 8/29/23 at 12:46 PM, during a meeting with the surveyors, and the Licensed Nursing Home Administrator (LNHA), the [NAME] President of Special Clinical Projects (VPoSCP) informed the surveyors of the facility's process for investigating falls. The VPoSCP stated for an unwitnessed/witnessed fall, the Certified Nursing Assistant (CNA) speaks with the nurse who would conduct an assessment, followed by a team meeting and a root cause analysis. The interview statements, root cause analysis, and conclusion were obtained on paper. The VPoSCP stated she did not know where the papers were. The surveyor discussed the concern regarding the incomplete investigation for each identified falls.
On that same date and time, the VPoSCP confirmed that no new intervention was made in CP after each resident fall. The surveyor asked the VPoSCP, if the CP should have been updated after each identified fall, no response was given.
At that same time, the LNHA stated there were few incidents of reportable found but was unsure if the incident involving Resident #46 on 5/22/23 was reported to the State Agency. The concern regarding the missing report for the resident's unwitnessed fall resulting in hospitalization was discussed with the VPoSCP and LNHA.
On 8/31/23 at 12:29 PM, in the presence of the survey team, Registered Nurse/ Infection Preventionist Nurse (IPN), and LNHA, the VPoSCP. The VPoSCP stated that the Post fall assessment by the interdisciplinary team and signed witness statements were not found as part of the fall investigation. The VPoSCP did not provide further information to the surveyors regarding the fall investigations form paper documents for Resident #46.
On that same date and time, The VPoSCP stated that there should have been previous post fall interventions in the CP to reduce the risk of fall after each identified fall. In addition, the VPoSCP stated that in relation to the previous falls, the team was relying on the Director of Nursing (DON) for direction. The VPoSCP stated there is now a committee for falls. The VPoSCP was unsure if the facility reported the fall with injury sustained on 5/22/23, to the State Agency and was unable to provide proof of submission. The VPoSCP informed the survey team that a reportable event was then submitted on at 8/29/23 at 4:00 PM, after surveyor inquiry. She further stated that all departments were educated, and a quality assurance (QA)was initiated post surveyor inquiry.
At that time, the LNHA stated a Quality Assurance and Performance for Improvement (QAPI; a data driven and proactive approach to quality improvement that included QA and Performance Improvement to ensure services are meeting quality standard and assuring care reached a certain level) was also initiated after surveyor inquiry.
On 9/07/23 at 9:28 AM, during an interview with the surveyor, the Rehabilitation Director (RD) stated she has been the director in the facility since 2017. She was part of the fall prevention team which met once or twice a week. The RD stated she was familiar with Resident #46 because when a resident had a fall, and was receiving rehabilitative services, it was noted. The RD informed the surveyors that the interventions were to continue with rehabilitative services.
On 9/7/23 at 12:16 PM, the RD submitted pages from her personal notebook that included the following:
5/08/23, the resident was status/post fall 5/05/23, on rehabilitative program.
5/17/23, the resident was status/post fall 5/8 and 5/12, (no skilled authorization from insurance needed, needed ortho follow-up).
7/17/23, the resident was status/post fall 7/16/23, continue with Physical Therapy/Occupational Therapy.
Further review of the above provided documents of the RD showed that there was no evidence that the Care Plan interventions were re-assessed, or updated by the facility team to prevent the risk or recurrent falls.
A review of the facility provided policy Accidents and Incidents edited 4/24/19, included:
Policy Statement: all accidents or incidents involving residents, employees, visitors, vendors, etc., occurring on our premises shall be investigated and reported to the Administrator.
Policy Interpretation and Implementation:
1. The nurse supervisor/ charge nurse and/ or the department director or supervisor shall promptly initiate and document investigation of the accident or incident
2. The following data, as applicable, shall be included on the Report of Incident/Accident form .
3. This facility is in compliance with current rules and regulations governing accidents and/ or incidents involving a medical device.
5. The nurse supervisor/ charge nurse and/ or the department director or supervisor shall complete a report of incident/ accident form and submit the original to the director of nursing services within 24 hours of the incident or accident.
6. the director of nursing shall ensure that the administrator receives a copy of the report of incident/ accident form for each occurrence.
7. Incidents/ accidents reports will be reviewed by the safety committee for trends related to accident or safety hazards in the facility and to analyze any individual resident vulnerabilities.
2. On 8/23/23 during entrance conference, Resident #93 was identified as a smoker by the facility.
On 8/23/23 at 10:15 AM, the surveyor interviewed the IPN regarding residents on the 2 South unit that smoked. The IPN stated that she was filling in as Unit Manager (UM) for 2 South since there was not a UM currently for the unit. She stated that Resident #93 smoked.
On 8/23/23 at 10:58 AM, the surveyor toured Resident #93's unit but the surveyor did not observe Resident #93 in their room.
On 8/24/23 at 11:25 AM, the surveyor interviewed the Receptionist regarding the process for residents that smoked. The Receptionist stated that nursing gave the residents their cigarettes and lighter and that she only knew which residents went outside to smoke. She stated that Resident #93 was one of the residents that was on her list.
On 8/24/23 at 11:37 AM, the surveyor interviewed Resident #93's assigned LPN #2 regarding the process for residents that smoked. LPN #2 stated that the facility was a non-smoking facility but that there were residents that smoked. She stated that there were certain times that residents could go outside to smoke and that nursing kept the cigarettes and lighter in the medication cart. The surveyor asked LPN #2 if Resident #93 smoked. LPN #2 stated that Resident #93 only smoked when the resident's spouse came to visit and that the facility did not have any of Resident #93's smoking supplies.
On 8/24/23 at 12:04 PM, the surveyor reviewed Resident #93's medical record.
A review of Resident #93's AR reflected that the resident was admitted to the facility with diagnoses which included but were not limited to cerebral infarction (also known as a stroke, happens when there is a loss of blood flow to part of the brain), hemiplegia (paralysis of one side of the body) and hemiparesis (muscle weakness on one side of the body that can affect the arms, legs, and facial muscles), and acute respiratory failure with hypoxia (when the respiratory system cannot adequately provide oxygen to the body).
Resident #93's quarterly MDS dated [DATE], reflected that the resident had BIMS score of 15 out of 15, which indicated that Resident #93 was cognitively intact.
A review of Resident #93's care plan did not indicate that there was a care plan for smoking.
Further review of Resident #93's electronic medical record indicated that Resident #93 had a Safe Smoking Evaluation-V2, an assessment used to evaluate if a resident was able to smoke independently or needed to be supervised, done on 8/23/23 at 12:15 PM. The evaluation indicated the following:
Determination: Independent smoker .
Additional comments/information
Patient's [spouse] accompanies patient while smoking and is responsible for smoking materials. Patient smokes while [spouse] is visiting which is daily and remains with patient from time he/she wakes up until the time he/she is put to bed. Patient's [spouse] is aware of smoking policy and designated smoking area.
On 8/24/23 at 12:17 PM, the surveyor interviewed Resident #93's spouse who stated that Resident #93 was not smoking when first admitted but that the resident started smoking about a month ago. Resident #93 was then brought to the smoking section by wheelchair by a physical therapy staff member. Resident #93 stated that he/she started smoking about three weeks ago after being in bed for three months.
On 8/28/23 at 9:29 AM, the surveyor interviewed Resident #93's assigned LPN #3 regarding the process for a resident that smoked. LPN #3 stated that on admission a smoking evaluation is done to see if the resident can hold the cigarette and is safe to smoke. He added that the nurses keep the resident's cigarettes and lighter. The surveyor asked LPN #3 if there should be a care plan for smoking. LPN #3 stated that there should be a care plan for smoking and that the UM would do the care plan. He added that there was no manager on the unit right now and that the ADON/IPN was covering the unit. The surveyor then asked LPN #3 when the smoking evaluation should be done if a resident decided to start smoking after admission. LPN #3 stated that when you find out if someone is smoking or wants to start smoking that the evaluation should be done as soon as possible. The surveyor then asked if Resident #93 smoked. LPN #3 stated that the resident smoked and that the resident started to smoke about two months ago but was not sure. The surveyor asked if Resident #93 started smoking last week. LPN #3 stated no.
At that time, the surveyor then asked LPN #3 to view Resident #93's Safe Smoking Evaluation-V2. LPN #3 confirmed that Resident #93 only had a Safe Smoking Evaluation-V2 done on 8/23/23. The surveyor asked if Resident #93 should have had a Safe Smoking Evaluation-V2 done prior to that date. LPN #3 stated that he believed it should have been done prior. The surveyor then asked LPN #3 if Resident #93 had a care plan for smoking. LPN #3 confirmed that Resident #93 did not have a care plan for smoking and that he believed that the resident should have one.
On 8/28/23 at 12:45 PM, the surveyor interviewed the ADON/IPN regarding the process for smoking. The ADON/IPN stated that the facility was usually smoke free but that there were longterm residents that smoked and they had the right to smoke. She added that we do an assessment to see if they can safely smoke but that she was not sure of what the facility policy was. The surveyor asked when the assessment should be done. The ADON/IPN stated that once we know the resident smoked the assessment should be done on initial admission but that she was not quite sure how often after that. The surveyor asked about what if a resident decided to smoke after admission. The ADON/IPN stated that if we find out if a resident smoked that the assessment should be done right away and that a care plan should be updated with a smoking care plan at the same time as the assessment is done.
On that same date and time,the surveyor then asked about Resident #93. The ADON/IPN stated that she just found out last week that Resident #93 smoked. She added that she did not know how long the resident had been smoking. The surveyor asked who does the smoking assessment and care plan. The ADON/IPN stated that if the nurse that has the resident is aware that the resident was smoking that nurse could do the assessment and update the care plan. She then added that if the nurse would let the management know then we would do it. The surveyor then asked what the expectation of when the assessment should have been done. The ADON/IPN stated that the expectation would be that an assessment should have been done when the resident started smoking. She then stated that she thought the resident was a longtime smoker and that the resident was so sick when admitted and was not going out to smoke. The surveyor asked if the resident should have a care plan for smoking. The ADON/IPN stated that the resident should have a care plan for smoking ideally. She added that when the nurse knew the resident was smoking the nurse should have done the assessment and care plan or notify someone else to do it. She then stated that she was not always on the floor and that she was outside and saw the resident smoking last week.
On 8/29/23 at 11:01 AM, in the presence of the survey team, the surveyor notified the LNHA, ADON/IPN, and the VPoSCP the concern that Resident #93 did not have a smoking assessment and care plan for smoking done prior to surveyor inquiry.
On 8/31/23 at 12:54 PM, in the presence of the survey team, LNHA, ADON/IPN, the VPoSCP stated that the facility did an audit on all residents that smoked to ensure an assessment and care plan for smoking were done. She added that she did not know why Resident #93's assessment was done that day and that she did not know when the resident was smoking before then. The VPoSCP stated that an assessment for safe smoking should be done as soon as a resident is identified as a smoker and that ideally a care plan for smoking should be done at that time.
A review of the facility provided policy titled, Smoking Policy; Residents, with a revision date of 10/25/22, included the following:
Process:
1. Prior to and at time of admission the Admissions Director, or designee, will review the smoking policy and rules with prospective and new admissions.
2. In center where smoking is permitted in designated outdoor areas:
2.1. Complete the smoking evaluation for residents who express a desire to continue smoking upon admission, despite being aware of risks associated with smoking. The evaluation is updated quarterly, and with each significant change in condition .
2.6. Develop a plan of care that addresses smoking with input from the interdisciplinary team.
2.6.1 Consider the need for individualized interventions such as smoking schedules, safety devices such as smoking aprons, and the need for direct supervision or assistance .
N.J.A.C. 8:39-27.1(a)
CONCERN
(F)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. On 8/23/23 at 11:14 AM, Resident #13 was observed sitting in a wheelchair, well dressed, the call bell was on the bed adjacen...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. On 8/23/23 at 11:14 AM, Resident #13 was observed sitting in a wheelchair, well dressed, the call bell was on the bed adjacent to the resident and conversant.
The surveyor reviewed the medical record for Resident #13.
A review of the AR reflected the resident was admitted to the facility with diagnoses that included chronic obstructive pulmonary disease (restrictive breathing affecting lung capacity), shortness of breath, chest pain, cerebral infarction (a result of disrupted blood flow to the brain), history of falling, hypertension (high blood pressure) and overactive bladder.
The MDS dated [DATE] showed a BIMS score of 9 out of 15, indicating the resident had a moderately impaired cognition.
A review of the requested staffing for the weeks of 7/30/23 to 8/5/23 showed that the NJDOH Long Term Care Assessment and Survey Program Nurse Staffing Report revealed the facility was deficient in CNA staffing for residents on 7 of 7 day shifts as follows:
-07/30/23 had 7 CNAs for 114 residents on the day shift, required at least 14 CNAs.
-07/31/23 had 10 CNAs for 112 residents on the day shift, required at least 14 CNAs.
-08/01/23 had 10 CNAs for 112 residents on the day shift, required at least 14 CNAs.
-08/02/23 had 13 CNAs for 112 residents on the day shift, required at least 14 CNAs.
-08/03/23 had 13 CNAs for 112 residents on the day shift, required at least 14 CNAs.
-08/04/23 had 10 CNAs for 112 residents on the day shift, required at least 14 CNAs.
-08/05/23 had 13 CNAs for 117 residents on the day shift, required at least 15 CNAs.
On 9/5/23 at 12:38 PM, the surveyor telephonically interviewed CNA #4 who recalled being scheduled to the Resident's unit on 8/03/23 with 55 Residents. The CNA informed the surveyor that there were times that she worked and there were only three CNAs and at times a fourth nurse came in later. The CNA also stated it was very hard when we have a call out to get the job done with three nurses, but the job gets done. It is hard with the diaper changes, call bells and residents who need total assistance and every Resident's needs varies.
7. The surveyor reviewed the closed records for Resident #312
A review of the AR revealed the resident was admitted with diagnoses that included hypertension (high blood pressure), atrial fibrillation (irregular heartbeat), heart failure, gastrointestinal hemorrhage (intestinal bleeding), muscle weakness, difficulty walking and open wound on the right and left lower leg.
According to the aMDS with an ARD of 7/05/22, Resident #312 was documented as having a BIMS score of 12 out of 15, indicating that the resident had a moderately impaired cognition.
Further review of the MDS, section M Skin Conditions revealed the resident had open lesions other than ulcers, rashes, or cuts. The resident had pressure reducing device for the chair and bed; nutrition and hydration interventions were present to manage skin problems and non-surgical dressings were applied.
A review of the requested staffing for the weeks of 7/17/22 to 7/30/22 showed that the NJDOH Long Term Care Assessment and Survey Program Nurse Staffing Report revealed the facility was deficient in CNA staffing for residents on 12 of 14 day shifts as follows:
-07/17/22 had 7 CNAs for 115 residents on the day shift, required at least 14 CNAs.
-07/18/22 had 12 CNAs for 111 residents on the day shift, required at least 14 CNAs.
-07/19/22 had 9 CNAs for 109 residents on the day shift, required at least 14 CNAs.
-07/21/22 had 12 CNAs for 109 residents on the day shift, required at least 14 CNAs.
-07/22/22 had 12 CNAs for 109 residents on the day shift, required at least 14 CNAs.
-07/23/22 had 8 CNAs for 115 residents on the day shift, required at least 14 CNAs.
-07/24/22 had 9 CNAs for 115 residents on the day shift, required at least 14 CNAs.
-07/26/22 had 12 CNAs for 116 residents on the day shift, required at least 14 CNAs.
-07/27/22 had 10 CNAs for 113 residents on the day shift, required at least 14 CNAs.
-07/28/22 had 11 CNAs for 113 residents on the day shift, required at least 14 CNAs.
-07/29/22 had 7 CNAs for 111 residents on the day shift, required at least 14 CNAs.
-07/30/22 had 5 CNAs for 111 residents on the day shift, required at least 14 CNAs.
On 9/8/23 at 8:35 AM, during an interview with the surveyor CNA #5 stated she had worked in facility for about 6 years. She could not recall Resident #312 who was in the facility over a year ago. CNA#4 stated she cared for 24 to 28 residents with another CNA although sometimes there was three CNAs in the unit. CNA#4 admitted to knowing the mandated ratio and that the supervisors and administrator were aware of the staffing shortages. I was told they are working on hiring more people; We work as a team to complete our work.
A review of the facility provided Staffing, Sufficient and Competent Nursing Policy that was provided by the LNHA with a revised date of August 2022 included our facility provides sufficient numbers of nursing staff with the appropriate skills and competency necessary to provide nursing and related care and services for all residents in accordance with resident care plans and the facility assessment. Included in the Policy Interpretation and Implementation that minimum staffing requirements imposed by the state, if applicable, are adhered to when determining staff ratios but are not necessarily considered a determination of sufficient and competent staffing.
A review of the facility provided Facility Assessment Tool with a QA (Quality Assurance) committee reviewed January 2023 that was provided by the VPoSCP included that a staffing plan has been developed to meet the professional, technical, and administrative needs of the center. The plan is informed by historical experience and projected changes. The approach takes into consideration both the type of staff (licensure or other credential) and the number required. The attachment included the Daily Staffing Schedule Week #1 for 2 North with approximately a census of 61 residents for 11-7 shifts for two nurses and four CNAs.
On 9/08/23 at 01:32 PM, the survey team met with the LNHA, DON, and VPoSCP. There was no additional information provided by the facility management, and the facility did not refute findings.
N.J.A.C. 8:39-27.1(a)
3. Review of the requested staffing for the weeks of 5/29/2022 to 6/04/2022 showed that the NJDOH Long Term Care Assessment and Survey Program Nurse Staffing Report revealed the facility was deficient in CNA staffing for residents on 4 of 7 overnight shifts as follows:
-05/29/22 had 14 CNAs for 121 residents on the day shift, required at least 15 CNAs.
-06/02/22 had 13 CNAs for 114 residents on the day shift, required at least 14 CNAs.
-06/03/22 had 10 CNAs for 114 residents on the day shift, required at least 14 CNAs.
-06/04/22 had 13 CNAs for 114 residents on the day shift, required at least 14 CNAs.
4. On 8/23/23 at 12:00 PM, the surveyor asked the LNHA and the VPoSCP the whereabouts of Resident #263 and the LNHA informed the surveyor that the resident was discharged (d/c).
The surveyor reviewed the medical records of Resident #263 as follows:
The admission Record (AR; or face sheet; an admission summary) reflected that the resident was admitted to the facility with a diagnosis that included but was not limited to unspecified cerebral infarction (also known as stroke), muscle weakness (generalized), aphasia (disorder that affects how you communicate) following cerebral infarct, dysphagia (difficulty or discomfort in swallowing) following cerebral infarct.
The admission Minimum Data Set (aMDS), an assessment tool used to facilitate the management of care, with an Assessment Reference Date (ARD) of 7/15/22 revealed that the Section C Cognitive Patterns showed a Brief Interview for Mental Status (BIMS) score of 9 out of 15 which indicated that the resident's cognition was moderately impaired. The aMDS in Section G Functional Status for toilet use was coded 3/2 (extensive assistance with one-person physical assist).
A review of the Detailed Census Report for August 2022 in the electronic medical record (eMR) revealed that Resident #263 was on 2 South from 7/9/22 through 8/18/22.
Review of the requested staffing for the weeks of 8/14/2022 to 8/20/2022 showed that the NJDOH Long Term Care Assessment and Survey Program Nurse Staffing Report revealed the facility was deficient in CNA staffing for residents on 7 of 7 day shifts as follows:
-08/14/22 had 8 CNAs for 122 residents on the day shift, required at least 15 CNAs.
-08/15/22 had 11 CNAs for 122 residents on the day shift, required at least 15 CNAs.
-08/16/22 had 12 CNAs for 122 residents on the day shift, required at least 15 CNAs.
-08/17/22 had 9 CNAs for 120 residents on the day shift, required at least 15 CNAs.
-08/18/22 had 10 CNAs for 119 residents on the day shift, required at least 15 CNAs.
-08/19/22 had 12 CNAs for 119 residents on the day shift, required at least 15 CNAs.
-08/20/22 had 9 CNAs for 119 residents on the day shift, required at least 15 CNAs.
5. On 8/6/23 at 10:30 AM, the surveyor asked the LNHA and the VPoSCP for any grievances, incidents/accident reports, and reportable events since the last recertification and the facility management stated that they will get back to the surveyor.
The surveyor reviewed the medical records of Resident #4 as follows:
The AR reflected that the resident was admitted to the facility with a diagnosis that included but was not limited to Covid -19 (an infectious disease caused by the SARS-CoV-2 virus) and hyperlipidemia (an abnormally high concentration of fats or lipids in the blood.)
The aMDS with an ARD of 8/16/23 revealed that the Section C Cognitive Patterns showed a BIMS score of 3 out of 15 which indicated that the resident's cognition was severely impaired. The aMDS in Section G Functional Status for toilet use was coded 3/3 (extensive assistance with two-person physical assist).
A review of the Detailed Census Report in the electronic medical record (eMR) revealed that Resident #4 was on 2 North.
Review of the requested staffing for the weeks of 4/02/2023 to 4/08/2023 showed that the NJDOH Long Term Care Assessment and Survey Program Nurse Staffing Report revealed the facility was deficient in CNA staffing for residents on 7 of 7 day shifts as follows:
-04/02/23 had 7 CNAs for 112 residents on the day shift, required at least 14 CNAs.
-04/03/23 had 8 CNAs for 111 residents on the day shift, required at least 14 CNAs.
-04/04/23 had 8 CNAs for 109 residents on the day shift, required at least 14 CNAs.
-04/05/23 had 10 CNAs for 109 residents on the day shift, required at least 14 CNAs.
-04/06/23 had 8 CNAs for 109 residents on the day shift, required at least 14 CNAs.
-04/07/23 had 6 CNAs for 109 residents on the day shift, required at least 14 CNAs.
-04/08/23 had 5 CNAs for 109 residents on the day shift, required at least 14 CNAs.
2. On 8/28/23 at 10:35 AM, the surveyor met with eight residents for a resident council meeting. The surveyor asked the group does staff respond to your call light timely. One resident stated that the regular facility staff would answer the call bell within 15 to 30 minutes but that sometimes they would have to wait for one to one and half hours or more and it was worse on the weekends. Five additional residents agreed with the statement.
Complaints #: NJ00163185, NJ00166154, NJ00157351, NJ00155283
Based on observation, interview, record review, and review of other pertinent facility documentation, it was determined that the facility failed to provide sufficient nursing staff to ensure resident's highest practical wellbeing by failing to: a.) maintain the required minimum direct care staff-to-shift ratios as mandated by the state of New Jersey (NJ) and b.) ensure that 7 AM-3 PM, 3-11 PM, and 11-7 shifts were staffed to provide the ADLs (activities of daily living) for nine (9) of 17 residents, (Residents#4, #13, #22, #23, #32, #233, #235, #312, and #263) according to facility practice, required minimum direct care staff-to-shift ratios as mandated by the state of NJ, and facility assessment.
This deficient practice was evidenced by the following:
Reference: New Jersey Department of Health (NJDOH) memo, dated 01/28/2021, Compliance with N.J.S.A. (New Jersey Statutes Annotated) 30:13-18, new minimum staffing requirements for nursing homes, indicated the New Jersey Governor signed into law P.L. 2020 c 112, codified at N.J.S.A. 30:13-18 (the Act), which established minimum staffing requirements in nursing homes.
The following ratio(s) were effective on 02/01/2021:
One Certified Nurse Aide (CNA) to every eight residents for the day shift.
One direct care staff member to every 10 residents for the evening shift, provided that no fewer than half of all staff members shall be CNAs, and each direct staff member shall be signed in to work as a CNA and shall perform nurse aide duties: and
One direct care staff member to every 14 residents for the night shift, provided that each direct care staff member shall sign in to work as a CNA and perform CNA duties.
1. On 8/24/23 at 11:04 AM, the surveyor interviewed the Licensed Practical Nurse/Unit Manager (LPN/UM) who informed the surveyor that the 2 North unit census was 54 with three LPNs including the LPN/UM, five CNAs, and there was no Registered Nurse in the unit.
A review of the facility's Nursing Home Resident Care Staffing Report (NHRCSR) that was provided by the [NAME] President of Special Clinical Projects (VPoSCP) for 8/24/23 Day Shift, shift hours 7:00 AM - 3:00 PM included a census of 118 and Staff to Resident Ratio as follows:
Registered Nurse (RN)=1 (one) RN: 39.3 Residents
Licensed Practical Nurse (LPN)=1 LPN: 14.8 Residents
Certified Nurses Aide (CNA)=1 CNA: 9.1 Residents
On 8/28/23 at 6:30 AM, the surveyor in the presence of another surveyor entered the facility lobby and observed the NHRCSR posted near the reception area date was 8/25/23 Day Shift with a census of 118 and included the following Staff to Resident ratio:
1 RN: 29.5 Residents
1 LPN: 13.1 Residents
1 CNA: 11.8 Residents
At the back of the 8/25/23 NHRCSR Day shift were the following:
8/25/23 Evening Shift 3:00 PM - 11:00 PM=Census 118=the Staff to Resident Ratio: 1 RN: 118 Residents, 1 LPN: 19.7 Residents, 1 CNA: 9.1 Residents
8/25/23 Night Shift 11:00 PM - 7:00 AM=Census 118; Staff to Resident Ratio: 1 RN: 118 Residents, 1 LPN: 19.7 Residents, 1 CNA: 16.9 Residents
Further review of the NHRCSR revealed that there was no posted information of Staff to Resident Ratio from 8/26/23, 8/27/23, and 8/28/23.
On 8/28/23 at 6:47 AM, the surveyor went to the 2 North unit and interviewed LPN#1. LPN#1 informed the surveyor that she was the assigned nurse of 2 North for the 11-7 shift.
On 8/28/23 at 6:57 AM, the surveyor interviewed LPN#1 after the incontinence round of Residents #32, #4, #233, and #235. The four residents were found to be dry, and clean, and no smell of urine inside their room during the incontinence round of both the surveyor and LPN#1.
During an interview of the surveyor with LPN#1 in the nursing station, the LPN informed the surveyor that the 2 North Census was 56, there were two CNAs, and that no one called out in their unit. She further stated that there was no other nurse except the LPN and that was the regular schedule in the unit with one nurse in the 11-7 shift.
On that same date and time, LPN#1 provided the surveyor with a copy of 2 North Assignment and showed the following:
Nurse 1: LPN#1
Nurse 2: blank
Census: 55
Date: 8/27/23-8/28/23
room [ROOM NUMBER] D-250=CNA#1; total residents=28
room [ROOM NUMBER] D-265=CNA#2; total residents=28
LPN#1 also provided The Daily Staffing Schedule Week#2 with the following information but were not limited to:
Date: 8/27/23
11P-7A (11-7 shift)
2 North: Nurses: LPN#1
CNA's: CNA #1 and #2, and CNA#3 c/o (called out)
On 8/28/23 at 7:01 AM, the surveyor interviewed CNA #1. The CNA informed the surveyor that she was the regular aide for the 11-7 shift and was assigned last night (Sunday) at 2 North with another CNA, a total of two CNAs in the unit last night. The CNA confirmed that there were more than 50 residents in the unit last night and was divided into two CNAs.
On that same date and time, the surveyor asked CNA #1 how many CNAs regularly work in the 2 North for the 11-7 shift and how it was working with two CNAs last night. The CNA stated, I don't want to talk about it and I don't want to lose my job. The CNA later walked away and went to the employee clock to punch out, and stated while walking It's crazy here.
On 8/28/23 at 7:05 AM, the surveyor interviewed LPN#1 in the 2 North Dining Room. The LPN informed the surveyor I want to correct, that there were three CNAs in the schedule but one called out. LPN#1 stated that the regular schedule in the 11-7 shift of 2 North was one nurse and three CNAs but occasional call out and that it varies weekdays and weekends.
At the same time, LPN#1 stated that the CNA tries their best to work out if only two CNAs, they start earlier than usual when providing incontinence care to residents. She further stated, I help with care but I was not assigned to certain or specific residents and I am not in the assignment as a CNA.
On 8/29/23 at 8:23 AM, the surveyor interviewed the Registered Nurse/Supervisor (RN/S). The RN/S informed the surveyor that he was the regular 11-7 shift supervisor. The RN/S stated that he was aware of NJ mandated nurse staffing law, and confirmed that 1 CNA: 14 residents ratio for 11-7 shift. He further stated, I would say most of the time we are complying with the law unless there is a call out. He further stated that 2 North usual staffing was one nurse and four CNAs. The RN/S informed the surveyor that in the fourth year that he was in the facility, he recommended to the administration that three CNAs were not enough for the 2 North unit because of the workload and it was changed from three CNAs to four CNAs. He further stated that lately (he can not remember when it started) there had been three CNAs assigned to the 2 North unit.
On that same date and time, the RN/S stated It is harder in a weekend for staffing. The RN/S confirmed that on Sunday, 8/27/23, 1 CNA: 28 Residents for 2 North unit 11-7 shift because the census was 56 and there were two CNAs. He further stated, It was hard for them (CNAs).
On 8/29/23 at 11:01 AM, the survey team met with the Licensed Nursing Home Administrator (LNHA), Infection Preventionist Nurse (IPN), and [NAME] President of Special Clinical Projects (VPoSCP) and were made aware of the above findings.
A review of the 2 North paper list of residents that was provided by the LNHA showed that there were 56 residents in 2 North and 32 out of 56 were incontinent residents.