CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected 1 resident
Part B
2. The surveyor interviewed Resident #98 on 5/30/25 at 10:58 AM. The resident was seated in a wheelchair at the bedside. The resident stated they were currently receiving chemotherapy. The resi...
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Part B
2. The surveyor interviewed Resident #98 on 5/30/25 at 10:58 AM. The resident was seated in a wheelchair at the bedside. The resident stated they were currently receiving chemotherapy. The resident stated they were experiencing generalized weakness and weakness of the left leg resulting in difficulty with ambulation. The resident stated they use the call bell device to request assistance getting from the bed to the wheelchair, for toileting, and for dressing.
The resident stated the call bell response can be very slow. The resident described an incident which had occurred the previous week.
The resident had propelled their wheelchair into the bathroom unassisted. The resident transferred themself onto the toilet and had a bowel movement. The resident rang the call bell for assistance with cleaning themself. The resident waited for one half hour, received no response, and stood up from the toilet and used the wheelchair as a rolling walker pushing the wheelchair in front of themself and ambulated to the bedside. The resident attempted to place a pillow case on the wheelchair cushion so that they could sit down without soiling the seat. The wheelchair moved and the resident fell onto their knees. The resident rang the call bell and waited 45 minutes for the Certified Nursing Assistant (CNA) to respond. There were no injuries as a result of the incident.
A review of the electronic medical record revealed the following information.
The resident was admitted for short term rehabilitation with diagnosis including, but not limited to, polyneuropathy (nerve ending degeneration); diffuse large B cell lymphoma; chemotherapy induced pancytopenia (low levels of red and white blood cells); anemia; protein calorie malnutrition.
The 5/2/25 admission Miniumum Data Set assessment tool (MDS) indicated the resident had no cognitive deficits; was dependent on staff for toileting hygiene, was dependent on staff for standing from a sitting position, transferring to and from a bed and wheelchair, and getting on and off the toilet. The MDS indicated the resident used an indwelling urinary catheter and was frequently incontinent of bowel.
The fall care plan, initiated 4/25/25 and revised 5/29/25, indicated the resident was at risk for falls due to impaired balance and poor coordination. The resident was noted to have had a fall on 5/24/25 without injury. Fall precaution interventions included, but were not limited to, reinforce the need to call for assistance and remind the resident to lock the wheelchair prior to transfers.
The electronic medical record progress notes did not contain any reference to the 5/24/25 fall incident.
The surveyor interviewed the resident's CNA on 6/02/25 at 10:45 AM. She stated the resident needs stand by assistance of one person. She stated his left leg is weak and sometimes gives out without warning and you have to be there to support him if that happens.
The surveyor discussed concerns of the slow call bell response and the subsequent resident's fall with the Licensed Nursing Home Administrator and the Director of Nursing on 6/2/25 at 3:00 PM. No further information was provided to the surveyor.
Based on observation, interviews, record review, and review of other pertinent documentation, it was determined that the facility failed to ensure a cognitively impaired resident, who had a diagnosis of Alzheimer's Disease, and dysphagia (difficulty swallowing) with a history of aspiration (when material such as food or drink enters the airway or lungs), received the appropriate physician ordered moderately thick (honey thickened; liquids thickened with an agent for a honey-like consistency) liquid consistency. This deficient practice was observed for 1 of 4 residents reviewed for accidents and accident prevention (Resident #62).
During a lunch observation on 5/30/25 at 12:25 PM, Surveyor #1 and #2, observed the Activity Aide (AA) deliver a cup of liquid to Resident #62 in the North dining room. Surveyor #1 and #2 observed the AA pour a pre-thickened nectar consistency beverage into the cup of liquid. The resident immediately began drinking the liquid and started to cough. Surveyor #1 and #2 approached Resident #62 and reviewed the resident's meal ticket. At that time, Surveyor #1 called the Licensed Practical Nurse (LPN) over to check the resident's meal ticket. The LPN then verified the resident's meal ticket which indicated that the resident was on honey thickened liquids (HTL) and should have received only HTL to prevent choking. The LPN stated that the resident's green dot on the wristband indicated the resident had an order for HTL and confirmed that the liquid in Resident #62's cup had not been thickened to Honey Thick (HT) consistency. An interview on 5/30/25, with the Speech Language Pathologist (SLP) confirmed that giving Resident #62 liquids that were not HT consistency could cause aspiration pneumonia.
The facility's failure to ensure cognitively impaired residents received and consumed liquids in the appropriate form as prescribed by a physician, posed the likelihood of aspiration which could result in serious harm, impairment, or death. This resulted in an Immediate Jeopardy (IJ) situation.
The IJ began on 5/30/25 at 12:25 PM, when Resident #62 was observed coughing after being served the incorrect liquid consistency. The facility's administration was notified of the IJ on 5/30/25 at 3:58 PM. The facility submitted an acceptable written Removal Plan on 6/2/25 at 12:02 PM. The survey team verified the implementation of the Removal Plan through observation and interview during the continuation of the on-site survey on 6/2/25.
The facility further failed to ensure staff provided adequate supervision for a resident at risk of falls resulting in a fall for Resident #98, and failed to ensure safety interventions for fall prevention were in place for a resident at risk for falls, Resident #62 for 2 of 2 residents reviewed for falls.
The evidence was as follows:
PART A
A review of the facility's Dysphagia Management Program (Formerly Think Green/ Think Blue) policy, dated revised 1/3/25, indicated:
Policy: Patients will have their diet and hydration managed safely and effectively, meeting their individual nutritional and hydration needs .
Purpose: The Dysphagia Management Program (DMP) is designed to raise awareness of staff regarding patients with swallowing problems requiring alternate liquid consistencies. The DMP is a clinical system adopted by the center for the care of an individual at risk for aspiration and choking .Patients assessed by the interdisciplinary team receive therapeutic diets as ordered by a physician to assist in the management of the identified swallowing problems . Process: The Director of Nursing will complete the DMP Identifier form which will adopt a color to identify patients in the DMP. Use of a color-coded wristband and color code on the meal tray card is mandatory for this program. The Nurse receiving the physician order starts the identification system for any individual on thickened liquids (Moderately thick, mildly thick) or NPO (nothing by mouth.) Thickening Liquids: Commercially prepared thickened liquids will be purchased and used when possible. Some liquids will not be available pre-thickened by the manufacturer. A further review of the facility's DMP policy indicated: Commercially prepared thickened liquids will be purchased and used when possible. Some liquids will not be available pre-thickened by the manufacturer and will need to be thickened using bulk thickener by trained staff with demonstrated competency using the product.
Diet and Liquid Consistency Orders:
Diet and liquid consistencies are adopted from the International Dysphagia Diet Standardization Initiative (IDDSI) Guidelines as follows:
Pureed (PU4)
Moderately thick liquid (MO3)
Dining with thickened liquids: Liquids will be delivered pre-thickened from the food and nutrition services department. Liquids may be thickened by the Speech Language Pathologist at bedside for a speech evaluation or for home education. Staff Education: Staff will be introduced to the dysphagia management program and International Dysphagia Diet Standardization Initiative (IDDSI) terminology during orientation and on an ongoing basis.
A review of the facility's Identification System policy undated, indicated: Policy: A system has been developed to provide identification to staff of specific individualized patient/resident needs while maintaining confidentiality. Identification of specific needs will be indicated on the patient's/resident's wrist band, medical chart, room, door, or bedside with designated colored dots or specific symbolic stickers. Patients assessed by the interdisciplinary team receive therapeutic diets as ordered by a physician to assist in the management of the identified swallowing problems . Identification as follows:
Red Dot=Diabetic
Green Dot=Thickened Liquid (N-Nectar Thick/ H-Honey Thick)
Blue Dot= Fluid Restriction
Orange Dot= Nothing by Mouth (NPO) .
During a lunch observation on 5/30/25 at 12:25 PM, Surveyor #1 and #2, observed the AA deliver a cup of liquid to Resident #62 in the North dining room. Surveyor #1 and #2 observed the AA pour a pre-thickened nectar consistency beverage into the cup of liquid. The resident immediately began drinking the liquid and started to cough. Surveyor #1 and #2 approached Resident #62 and reviewed the resident's meal ticket. The surveyors observed that Resident #62's meal ticket on their tray indicated moderate thick liquids and was highlighted with a green marker. At that time, Surveyor #1 called the Licensed Practical Nurse (LPN) over to check the resident's meal ticket. The LPN then verified the resident's meal ticket which indicated that the resident was on HTL and should have received only HTL to prevent choking. The LPN showed the surveyors that the resident had a green dot with an H on their wristband which indicated the resident had an order for HTL. The LPN confirmed that the liquid in Resident #62's cup had not been thickened to HT consistency.
On 5/30/25 at 12:42 PM, during an interview with the surveyors, the AA stated that the resident requested an additional beverage, so the AA obtained a cup of tea from the food truck. The AA confirmed that it was a cup of tea that had not been pre-thickened from the kitchen, so she poured a small amount of nectar pre thickened liquid into the tea. The AA stated that she was not aware of what Resident #62's diet was, but that the resident's family member told her that the beverage needed to be thickened. The AA confirmed that she should have called the kitchen to send the appropriate HT beverage for the resident and that she should not have thickened it herself. The surveyor asked the AA what the green highlight on the resident's meal ticket indicated and what the green dot/H on the wristband that Resident #62 was wearing indicated. The AA did not respond.
On 5/30/25 at 12:45 PM, Surveyor #2 observed the Speech Language Pathologist (SLP) evaluate the liquid Resident #62 had consumed. The SLP stirred the liquid with the straw and stated she had to get a spoon from the nurse. The SLP used a spoon to assess the liquid and stated, this is not honey thick. The SLP confirmed that moderately thick liquids were considered honey thick.
On that same date, at that time, during an interview with Surveyor #1 and #2, the SLP confirmed that giving the resident liquids that were not moderate consistency could cause aspiration pneumonia. The SLP stated that the AA should not have served the incorrect liquid consistency. She further stated that the kitchen staff and nurses usually thicken the liquids and that she also did bedside pharyngeal swallow assessments where she altered the consistencies of the beverages to assess the resident's ability to swallow and tolerate foods and beverages.
On 5/30/25 at 1:00 PM, during an interview with Surveyor #1, the Nurse Practitioner, who stated that she worked with the pulmonary physician, confirmed that the resident had a physician's order for moderately thick liquids and should be provided with HTL only. The NP stated that she assessed the resident who had clear lungs, no wheezing and oxygen saturation (the percentage of hemoglobin in the blood that is carrying oxygen) between 94-96%. The NP stated that she ordered a chest x-ray for tomorrow morning (5/31/25), to monitor the resident for possible aspiration pneumonia.
On 5/30/25 at 1:42 PM, during an interview with Surveyor #1 and #2 the Director of Nursing (DON) stated that the AA should have followed the facility's policy which would be to have the kitchen staff add thickener to the beverage before serving it to the resident.
On 5/30/25 at 2:26 PM, during an interview with Surveyor #1, the Food Service Director (FSD) who prepared Resident #62's lunch meal and beverages, stated that the dietary staff thickens the coffee and hot tea in the kitchen and then sends it on the food truck. The FSD further stated that milk, juices and water were pre thickened by the vendor. The FSD confirmed that extra thin liquid hot beverages were sent up in the food trucks during meal service. The FSD stated that if Resident #62 requested additional beverages, the staff should have obtained them from the kitchen.
At that same time, Resident #62's family member who was seated next to the resident, stated that the resident was supposed to be on HTL and that they didn't thicken it enough.
The surveyor reviewed the medical record for Resident #62.
According to the admission Record, Resident #62 had diagnoses which included but were not limited to; pneumonitis due to inhalation of food and vomit (aspiration pneumonia), dysphagia, Alzheimer's Disease, and pleural effusion (a buildup of fluid between the tissues that line the lungs and the chest).
A review of the admission Respiratory Care Evaluation, dated 5/24/25, reflected Resident 62's primary diagnoses included but were not limited to; pneumonitis due to inhalation of food and vomitus (aspiration pneumonia) and pleural effusion (a buildup of fluid between the tissues that line the lungs and chest.)
A review of the Speech Language Pathologist (SLP) Speech Evaluation and Plan of Treatment dated 5/26/25, reflected the patient presented with oropharyngeal phase dysphagia (swallowing disorder that affects the oral and pharyngeal phases making it difficult to move food from the mouth into the throat and esophagus) characterized by prolonged bolus formation, oral transport time and post swallow residue placing patient at risk for aspiration. The patient's pharyngeal phase of swallow was positive for cough after they swallowed with thin liquids. The SLP determined that a dysphagia intervention was warranted and assessed the least restrictive diet that the patient could safely tolerate with no overt clinical signs or symptoms of aspiration. Recommendations included: moderately thickened liquids with a pureed diet. The recommendation was signed by the physician on 5/26/25.
A review of the Physician's Order Summary Report, dated 5/29/25, included a diet order for, Pureed (PU4) Texture, Moderately Thick (MO3) consistency, fortified cereal.
A review of the resident's individualized comprehensive care plan (ICCP) included a focus of, [Resident #62] has nutritional status as evidenced by therapeutic diet, swallowing difficulty, at risk for malnutrition initiated on 5/29/25. An intervention dated 5/29/25, included thickened liquids as ordered.
A review of the Nurse Practitioner (NP) Progress Note dated 5/30/25 at 11:07 AM, reflected Resident #62 was previously admitted to the hospital due to a hypertensive emergency, with complaints of cough and difficulty of breathing. The chest x-ray was positive for pulmonary congestion and pneumonia and showed patchy air space disease on the right lower lobe lung field. Resident #62 was treated with antibiotics.
A review of the of chest x-ray results dated 5/30/25 9:31 PM, reflected right lower lobe infiltrate, unchanged from prior chest x ray results.
An acceptable Removal Plan was received on 6/2/25 at 12:02 PM, which indicated the action the facility will take to prevent serious harm from occurring or reoccurring. The facility implemented a corrective action plan to remediate the deficient practice which included: NP assessed the resident, AA was removed from the facility until investigation was completed, the staff was educated on policies for dysphagia and aspiration risk, appropriate fluid consistency, following resident specific diet orders, the importance of adherence to diet orders, and to obtain from the kitchen any additional thickened beverage needed.
The survey team verified the implementation on-site during the continuation of the survey on 6/2/25.
NJAC 8:39-17.4(a)(1)(2); 27.1(a)
3. On 05/30/25 at 11:50 AM, the surveyor observed Resident #62 in his/her room in bed. The surveyor observed that there were no floor mats in place, and no functioning bed alarm on the bed. The surveyor observed a bed alarm on a shelf on the wall across from the foot of resident's bed. During an interview with Resident 62's family member who was seated at the resident's bedside stated that Resident 62's spouse expressed concern for the resident as he/she had a history of frequent falls. The family member stated that she had notified the social worker and admission staff of the resident's fall history and requested floor mats to be placed on each side of the bed as the resident had them in place during their last admission.
A review of the admission Record reflected that Resident #62 was admitted to the facility with diagnoses that included but were not limited to; malfunctioning of the cystostomy (medical device inserted into the bladder to drain urine) pneumonitis r/t inhalation of food and vomit, and Alzheimer's disease.
A review of Resident #62's Annual Minimum Data Set (MDS), an assessment tool dated 3/17/25 revealed Resident #62 had a Brief Interview for Mental Status (BIMS) score of 00 out of 15 which indicated severe cognitive impairment. Section GG indicated Resident #62 required staff assistance for activities of daily living and transfers. MDS indicated history of 2-3 falls in previous 6 months.
A review of Resident #62's Fall risk evaluation dated 5/11/25 assessed Resident #62's as high risk for falls with a history of 1-2 falls in past 3 months.
A review of Resident #62's Individualized Comprehensive Care Plan (CP) initiated on 3/10/23 reflected a focus area that indicated the Resident was at risk for falls due to impaired balance/poor coordination and medication side effects. The interventions included but were not limited to; bed alarm and fall mats on both sides of the bed.
On 5/30/25 at 3:33 PM, the surveyor observed Resident #62 in bed, with no observed floor mats and no bed alarm on the bed.
On that same date, at 3:34 PM, the surveyor accompanied by the Certified Nursing Assistant (CNA) and Licensed Practical Nurse (LPN) assigned to Resident #62's care, entered the resident's room. The LPN and CNA confirmed that the there were no fall mats in place and there was no bed alarm in use, and both acknowledged the mats and bed alarm should have been in place for fall prevention.
The surveyor requested the fall prevention/management policy and procedure but it was not provided.
On 6/3/25 at 2:18 PM, the surveyor discussed the above observations and concerns with the Licensed Nursing Home Administrator, Director of Nursing, Regional Nurse and Assistant Director of Nursing.
No further information was provided by the facility.
NJAC 8:39-17.4(a)(1)(2); 27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to maintain the call bell within reach of the resident. This deficient practice ...
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Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to maintain the call bell within reach of the resident. This deficient practice was identified for 1 of 21 residents reviewed for accommodation of needs (Resident #62), and was evidenced by the following:
On 05/30/25 at 11:50 AM, the surveyor observed Resident #62 in his room in bed. The call bell device was located on the floor between the resident's bed and roommates' bed not within Resident #62's reach.
The surveyor reviewed the medical record for Resident #62.
A review of the admission Record reflected that Resident #62 was admitted to the facility with diagnoses that included but were not limited to; malfunctioning of the cystostomy (medical device inserted into the bladder to drain urine) pneumonitis r/t inhalation of food and vomit, and Alzheimer's disease.
A review of Resident #62's Annual Minimum Data Set (MDS), an assessment tool dated 3/17/25 revealed Resident #62 had a Brief Interview for Mental Status (BIMS) score of 00 out of 15 which indicated severe cognitive impairment. Section GG indicated Resident #62 required staff assistance for activities of daily living and transfers.
A review of Resident #62's Individualized Comprehensive Care Plan (CP) initiated on 3/10/23 reflected a focus area: Resident is at Risk for falls due to impaired balance/poor coordination, medication side effects, with interventions that included but were not limited to; Have commonly used articles within easy reach, and reinforce the need to call for assistance.
On 5/30/25 at 3:33 PM, the surveyor observed Resident #62 in bed with their call bell on the floor, not within the resident's reach.
On that same date, at 3:34 PM, the surveyor accompanied by the Certified Nursing Assistant (CNA) and Licensed Practical Nurse (LPN) assigned to Resident #62's care, entered the resident's room. The LPN and CNA confirmed that the call bell should have been placed within the resident's reach.
A review of the facility's Answering the Call Light policy, undated reflected .The purpose of this policy is to assure the call light is plugged in and functioning at all times, and to ensure the call light is accessible to the resident when in bed, from the toilet, from the shower of bathing facility and from the floor.
On 6/3/25 at 2:18 PM, the surveyor discussed the above observations and concerns with the Licensed Nursing Home Administrator, Director of Nursing, Regional Nurse and Assistant Director of Nursing.
NJAC 8:39- 27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0577
(Tag F0577)
Could have caused harm · This affected 1 resident
Based on observation and interview, it was determined that the facility failed to post the prior year's State of New Jersey (State) inspection results in an area that was readily accessible to residen...
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Based on observation and interview, it was determined that the facility failed to post the prior year's State of New Jersey (State) inspection results in an area that was readily accessible to residents, families, and the public.
The deficient practice was evidenced by the following:
On 6/2/25 at 10:10 AM, the surveyor looked for the most recent State inspection results on the north and south Nursing Units and was unable to locate them.
On 6/2/25 at 10:15 AM, during an interview with the surveyor, the receptionist stated that the prior year's survey results were in a binder in the lobby but was not sure where they were located. After a search, the surveyor located the binder on the back wall of the lobby lying flat on the top shelf of a cabinet behind a decorative container not easily accessible to residents.
On 6/2/25 at 10:30 AM, the surveyor conducted a group meeting with 6 alert and oriented residents chosen by the facility.
Six of 6 residents stated they did not know where to find the State inspection results.
On 6/3/25 at 12:16 PM, during an interview with the surveyor, the Director of Nursing (DON) stated that the prior year's state inspection results were in a binder on the shelf by the receptionist. The surveyor told the DON that the binder was observed on the shelf lying flat behind a decorative container, not at wheelchair level and not easily accessible to residents. The DON acknowledged that the binder should be easily accessible to the residents.
On 6/3/25 at 2:18 PM, the surveyor discussed the above observations and concerns with the Licensed Nursing Home Administrator (LNHA), DON, Assistant DON and Regional Registered Nurse. The LNHA acknowledged that the binder should be kept in an area that is accessible to residents and that residents should be able to access the book without asking for it.
NJAC 8:39-9.4(b)(c)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure a nebulizer mask was stored in accordance with infection control measures for 1 of 4 residents reviewed for Respiratory therapy, Resident #41.
This deficient practice was evidenced by the following:
Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist.
Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding; reinforcing the patient and family teaching program through health teaching, health counseling, and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist.
On 5/29/25 at 11:10 AM, the surveyor observed Resident #41 in bed on a specialty mattress with Oxygen (O2) delivered via a nasal cannula (NC) tubing attached to the O2 Concentrator at 2 liters per minute (LPM). The surveyor observed a Nebulizer machine (small machine that turns liquid medication into a fine mist, making it easy to inhale directly into the lungs) on the Resident's nightstand (not in use) and the mask was attached to the tubing. The surveyor observed the mask had been placed on the machine which was soiled with a brown substance. The mask was not stored appropriately in a plastic bag for infection prevention.
The surveyor reviewed the medical record for Resident #41.
A review of the admission Record reflected Resident #41 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but were not limited to; Chronic Obstructive Pulmonary Disease (a lung disease that causes breathing difficulties by damaging the airways in the lungs).
A review of the current Order Summary Report (OSR) reflected Resident #41 had an active Physician's orders (PO) with a start date 6/2/25 for Ipratropium-Albuterol Solution 0.5-2.5 (3) MG/3ML 1 vial inhale orally via nebulizer every 8 hours for COPD: document abnormal lung sounds, separate 15mins from other treatments.
A review of the admission Minimum Data Set (MDS), an assessment tool revealed Resident #41 had a Brief Interview for Mental Status (BIMS) score of 7 out of 15 indicating severe cognitive impairment.
A review of Resident #41's Care Plan (CP) included a Focus which indicated the Resident was at risk for respiratory impairment r/t bronchitis and COPD initiated 3/18/25 with interventions that included but were not limited to; administer medications/treatments per physician's orders (PO); administer oxygen per PO.
On 6/3/25 at 8:00 AM, the surveyor observed Resident #41 in bed on a specialty mattress with O2 delivered via a NC tubing attached to the O2 Concentrator at 2 LPM. The surveyor observed the Nebulizer machine on the Resident's nightstand with the mask on the nebulizer, not stored in a plastic bag for infection control prevention.
On 6/3/25 at 8:03 AM, during an interview with the surveyor, the Licensed Practical Nurse confirmed that the Nebulizer Mask should have been stored in a plastic bag for infection control prevention.
A review of the facility's undated Administering Medications Through a Small Volume (handheld) Nebulizer policy included .When equipment is completely dry, store in a plastic bag with the resident's name and date on it.
On 6/3/25 at 2:18 PM, the surveyor discussed the above observations and concerns with the Licensed Nursing Home Administrator, Director of Nursing, Assistant Director of Nursing and Regional Nurse.
NJAC 8:39-19.4(a); 27.1(a)
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
NJ00173564
Based on observation, interview, and record review it was determined that the facility failed to maintain an accurately documented and complete record for 2 of 21 records reviewed (Resident...
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NJ00173564
Based on observation, interview, and record review it was determined that the facility failed to maintain an accurately documented and complete record for 2 of 21 records reviewed (Resident #98, 363). The deficient practice was evidenced by the following:
1. The surveyor interviewed Resident #98 on 5/30/25 at 10:58 AM. The resident was seated in a wheelchair at the bedside. The resident stated they use the call bell device to request assistance getting from the bed to the wheelchair, for toileting, and for dressing.
The resident stated the call bell response can be very slow. The resident described a fall incident which had occurred the previous week on 5/24/25.
A review of the electronic medical record revealed the following information.
The 5/2/25 admission Miniumum Data Set assessment tool (MDS) indicated the resident had no cognitive deficits as evidenced by a Brief Interview for Mental Status score of 15 out of a possible 15.
The fall care plan, initiated 4/25/25 and revised 5/29/25, indicated the resident was at risk for falls due to impaired balance and poor coordination. The resident was noted to have had a fall on 5/24/25.
The electronic medical record (EMR) progress notes did not contain any reference to the 5/24/25 fall incident.
On 5/30/25 at 1:30 PM, the surveyor requested from the Director of Nursing the 5/24/25 fall investigation.
On 5/30/25 at 2:30 PM, the surveyor observed a late entry in the EMR progress notes written by the Licensed Practical Nurse (LPN) on 5/30/25 at 2:09 PM describing the resident's 5/24/25 fall incident.
On 6/2/25 at 11:26 AM, the surveyor interviewed the LPN who was assigned to the resident on the day of the fall. She stated she wrote a fall progress note, however, she did not attach it correctly to the electronic record.
The surveyor discussed the charting omission with the Licensed Nursing Home Administrator and the Director of Nursing on 6/2/25 at 3:00 PM. No further information was provided to the surveyor.
A review of the facility policy titled Charting and Documentation specified incidents and accidents involving residents are to be documented in the medical record.
2. On 5/30/25 at 9:41 AM, the surveyor reviewed the closed medical record for Resident #363.
According to the admission Record (AR; or face sheet, an admission summary), the resident was admitted to the facility with diagnoses that included: high blood pressure, heart failure and acute respiratory failure with hypoxia (low level of oxygen to the body's tissues).
A review of the most recent comprehensive Minimum Data Set (CMDS), an assessment tool used to facilitate the management of care dated 5/30/24, reflected a Brief Interview for Mental Status (BIMS) score of 11 out of 15 which indicated moderate cognitive impairment. Additionally, the CMDS revealed the resident required substantial/maximal assistance (helper does more than half the effort) for toileting, showering and lower body dressing. Further review of the CMDS reflected that the resident was occasionally incontinent of bowel and bladder.
A review of the individualized comprehensive care plan (ICCP) included a focus on Resident #363's self-care deficit, initiated on 5/3/24. The interventions included assistance of one (1) nursing staff with activities of daily living (ADL, eating, bathing, dressing, toileting, and bowel and bladder care).
A review of the Point of Care/Task list (POC; a documentation form of the care rendered by the assigned Certified Nursing Assistant (CNA) to their assigned resident) on 5/4/25 for the 11:00 PM to 7:00 AM shift did not reflect documentation on the POC.
On 6/4/25 at 10:45 AM, the surveyor left a message for the CNA who was assigned to Resident #363.
On 6/3/25 at 2:39 AM, On 6/3/25 at 2:39 PM, in the presence of the survey team, the Licensed Nursing Home Administrator (LNHA), [NAME] President of Special Clinical Project (VPSCP), the Director of Nursing (DON), and the Assistant Director of Nursing (ADON), the surveyor discussed the concern regarding the missing documentation to show that care was rendered for Resident #363 on 5/6/24 during the 11:00 PM to 7:00 AM shift.
On 6/4/25 at 12:37 PM, during a meeting with the survey team, the VPSCP, the DON and the ADON, the LNHA stated that during the morning clinical meetings the staff reviewed the POC completion rate which was at 90% for that day. The expectation was that the POC was signed to indicate the care was rendered.
At 12:54 PM, during a meeting with the survey team, the VPSCP, the DON and the LNHA, the ADON stated he had spoken with the CNA who was on duty on 5/6/24 for the 11 PM to 7 AM shift. The ADON provided a statement signed/dated 6/4/25 from the CNA, co-signed/ witnessed 6/4/25 by the ADON. The document reflected that the nurse recalled the resident and provided care however did not know why the POC for Resident #363 was not signed.
A review of the facility provided policy, Charting and Documentation dated/revised July 2017, under the policy statement reflected that all services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, functional or psychosocial condition shall be documented in the resident's medical record . CNAs are permitted to document ADL care .
No additional information was provided.
NJAC 8:39-35.2 (d)(6)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0849
(Tag F0849)
Could have caused harm · This affected 1 resident
Based on observation, interview, review of the medical record and other facility documentation, it was determined that the facility failed to ensure the consistent coordination/communication was provi...
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Based on observation, interview, review of the medical record and other facility documentation, it was determined that the facility failed to ensure the consistent coordination/communication was provided between facility staff and hospice staff to meet the resident's needs (Resident #4). This deficient practice was identified for one (1) of one (1) resident reviewed for hospice and end of life care.
This deficient practice was evidenced by the following:
On 5/29/25 at 10:12 AM, during the initial tour, a surveyor observed Resident #4 seated in a geriatric chair (Geri chair; large, padded chair designed to assist individuals with limited mobility).
At 11:30 AM, during an interview with a surveyor the Licensed Practical Nurse (LPN) on the unit stated Resident #4 was on hospice care.
The surveyor reviewed the medical record for Resident #4.
According to the admission Record (AR; or face sheet, an admission summary), the resident was admitted to the facility with diagnoses that included: Parkinson's Disease (progressive neurological disorder), seizures and dysphagia (difficulty swallowing).
A review of the quarterly Minimum Data Set (qMDS), an assessment tool used to facilitate the management of care, dated 4/21/25, reflected a Brief Interview for Mental Status (BIMS) score of 10 out of 15 which indicated moderate cognitive impairment. Additionally, the qMDS revealed the resident was dependent for toileting hygiene, shower/bathing, and lower body dressing. Further review of the qMDS reflected the resident was always incontinent of bladder and bowel functions.
A review of the active Order Summary Report (OSR) that were active as of 5/1/25, revealed a physician order (PO) for Hospice Evaluation and Treatment with [name redacted] hospice, ordered by the physician on 4/29/25.
A review of the individualized comprehensive care plan (ICCP) included a focus that the resident was under Hospice/Palliative Care need due to terminal/end stage disease, initiated on 5/5/25. The interventions included for hospice staff to visit, provide care, assistance and/or evaluation and administer, initiated on 5/12/25.
A review of the medical record for the resident revealed a hospice new admission comfort kit recommendations by the admitting Hospice Registered Nurse (RN) signed/dated on 5/1/25. The recommendations included a medication, Bisacodyl 10 milligram (mg) rectal suppository to be inserted every 6 hours daily as needed if no bowel movement in three (3) days for constipation.
A review of the active OSR that were active as of 6/3/23 did not include the order for Bisacodyl 10 mg and did not reflect an order for a bowel regimen to prevent constipation/impaction.
A review of the Nurse's Progress Notes did not show the physician was informed, nor a documented rationale that explained why the hospice recommendation for the Bisacodyl 10 mg was not followed.
A review of the 30-day, look back of the Point of Care/Task list (POC; a documentation form of the care rendered by the assigned Certified Nursing Assistant (CNA) to their assigned resident) dated 5/5/25 to 6/3/25, included a monitoring of the resident's bowel movement (BM). The POC reflected that on occasion (5/10/25 and 5/23/25) the resident did not have BM.
On 6/3/25 at 2:39 PM, in the presence of the survey team, the Licensed Nursing Home Administrator (LNHA), [NAME] President of Special Clinical Project (VPSCP), the Director of Nursing (DON), and the Assistant Director of Nursing (ADON), the surveyor discussed the concern regarding the inconsistent coordination/communication between facility staff and hospice for Resident #4 wherein the hospice nurse recommended Bisacodyl and a response was not reflected.
On 6/4/25 at 12:37 PM, during a meeting with the survey team, the LNHA, VPSCP, and the ADON, the DON acknowledged that the order should have been carried out and the communication should have been documented.
A review of the facility provided policy, Hospice Program, dated/revised July 2017, included that a member of the interdisciplinary team was responsible for communicating with hospice representatives, and other health care providers participating in the provision of care for the terminal illness, related conditions, and other conditions , to ensure quality of care for the resident and family,
NJAC 8:39-27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0697
(Tag F0697)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review it was determined that the facility failed to provide pain management that is...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review it was determined that the facility failed to provide pain management that is consistent with professional standards of practice, the resident's goal and preference, and ensure a.) an assessment of a resident's pain was conducted after verbalized pain, and an as needed pain medication was administered when requested (Resident #10) c.) administer the correct narcotic pain medication based on the resident's reported pain intensity and in accordance with the physician's order (Resident #47). This deficient practice was identified for 2 of 2 residents investigated for pain management and was evidenced by the following:
1.) On 6/3/25 at 9:26 AM, the surveyor observed Resident #10 seated in the dining area with other residents. The surveyor overheard the resident speaking loudly from the nurse's station, I want my pain medication. The surveyor observed the nurse's medication cart that was parked next to the nurse's station. The surveyor observed the Licensed Practical Nurse (LPN #1) in the dining area, standing next to Resident #10 and the rehabilitation staff. The surveyor observed LPN #1 explain to the resident and the rehabilitation staff that she had already administered the pain medication to the resident. At that time, the surveyor observed the resident becoming more aggravated and told the rehabilitation staff I'm not going with you without Tylenol (Acetaminophen, a non-narcotic pain relief medication).
On 6/3/25 at 9:32 AM, the surveyor observed Resident #10 speak loudly again asking for their two (2) Tylenol. At that time, another rehabilitation staff and the LPN/ Unit Manager (UM) entered the dining room in tandem. The other rehabilitation staff attempted to redirect the aggravated resident by explaining that she was informed that the resident received their Tylenol and that they would wait for the medication to take effect before bringing them to the rehabilitation treatment area, then left the dining area.
On 6/3/25 at 9:33 AM, the surveyor reviewed the medical record for Resident #10.
According to the admission Record (AR; or face sheet, an admission summary), the resident was admitted to the facility with diagnoses that included: multiple fractures of the right side, ribs, compression fracture of the thoracic vertebra (twelve bones of the backbone to which the ribs are attached) and vascular dementia (damage to blood vessels in the brain leading to reduced blood flow and oxygen supply causing decline in thinking skills).
A review of the Comprehensive Minimum Data Set (CMDS), an assessment tool used to facilitate the management of care, dated 5/12/25, reflected a Brief Interview for Mental Status (BIMS) score of 13 out of 15 which indicated the resident was cognitively intact. Section J, titled Health Conditions, revealed that the resident had a pain assessment completed. It showed that the resident received scheduled pain medication, experienced pain occasionally, and rarely or not at all affected their sleep or activities that involved rehabilitation therapy, in the last 5 days.
A review of the individualized comprehensive care plan (ICCP) included a focus that Resident #10 had pain, related to their disease process; the associated intervention included, administer pain medication per physician orders, and both were initiated on 5/8/25. Further review of the ICCP reflected another focus related to Resident #10's verbal/physical agitation/aggression related to cognitive impairment; the associated intervention included to evaluate pain and administer analgesia (pain relief medication) as ordered, and both were initiated on 5/12/25.
On 6/3/25 at 9:33 AM, the surveyor reviewed Resident #10's electronic Medication Administration Record (eMAR) for June 2025. The eMAR included a physician order for Acetaminophen Extra Strength 500 milligram (mg), give one (1) tablet by mouth every 6 hours as needed for pain. Not to exceed three (3) grams per 24 hours, ordered on 5/8/25. The eMAR did not reflect another active order for pain medication and did not reflect administration of Tylenol on 6/1/25 and 6/2/25.
On 6/3/25 at 9:40 AM, the surveyor walked into the dining area where Resident #10 was seated. The surveyor observed a Certified Nursing Assistant (CNA) seated next to Resident #10 and the Unit Manager was seated in the corner of the dining area. At that time, Resident #10 informed the surveyor that they had back pain and asked for Tylenol.
On 6/3/25 at 9:41 AM, the CNA stated that she saw LPN #1 in the dining room speak with Resident #10 and was aware of the resident's reported experience of pain and request of pain medication.
On 6/3/25 at 9:43 AM, the LPN/UM stated that he did not hear the resident verbalize request for pain medication.
On 6/3/25 at 9:48 AM, in the presence of two surveyors, the CNA and the LPN/UM, the resident emphatically stated, I want my Tylenol. At that time, the LPN/UM proceeded to telephonically call LPN #1 who was assigned to Resident #10 from his cellular phone. At that time, a surveyor asked the LPN/UM if he had access to the eMAR and why could he not administer the Tylenol to Resident #10 who had verbalized pain. The LPN/UM stated that he wanted to be certain that the Tylenol was not administered before he gave a dose. The LPN/UM did not review the eMAR at that time.
On 6/3/25 at 9:49 AM, in the presence of the LPN/UM, the two (2) surveyors observed LPN #1 arrived on the unit, and stated she went to get Ativan (Lorazepam; medication for anxiety) because she was informed by the therapist of being struck by the resident. LPN #1 stated she knew the resident very well and confirmed that she told the resident she had given them Tylenol. Resident #10 always asked for Tylenol and would not remember when they received it. At that time, LPN #1 confirmed that she did not assess Resident #10 for pain, was aware of the pain complaint and the request for their pain medication, Tylenol.
On 6/3/25 at 9:57 AM, LPN #1 informed the surveyors and the LPN/UM that Resident #10 was forgetful, struck people and always asked for their pain medication. The LPN #1 admitted that she had told the resident that she administered the Tylenol, when she did not. The LPN #1 acknowledged and confirmed that while knowing of the resident's complaint of pain experience, knowing the resident had an active order of pain medication that may be administered on an as needed basis, she chose not to administer the Tylenol.
On 6/3/25 at 10:13 AM, LPN #1 informed the surveyors that the resident was assessed by the Nurse Practitioner who was in the building. LPN #1 stated that she would not administer the Ativan at that time.
On 6/3/25 at 10:16 AM, the surveyors entered Resident #10's room and observed Resident #10 in bed, the head of the bed was elevated, both knees were propped up by a pillow underneath. Resident #10 stated that while seated in the wheelchair, they experienced a pain level of more than 10 out of 10 being the most severe. The resident also stated they also had a 10 out of 10 abdominal pains. At that time, the surveyors observed Resident #10 moaning, had facial grimacing, appeared very drowsy, almost unable to open their mouth. The resident stated why didn't anyone give some pain medication before.
On 6/3/25 at 10:21 AM, the surveyors, observed LPN #1 requested for assistance from the CNA who was caring for Resident #10's roommate. At that time, LPN #1 and the CNA re-positioned the resident for medication administration. While the resident was repositioned, the resident moaned, grimaced, and continued to verbalize their experienced pain.
On 6/3/25 at 10:24 AM, the surveyors observed LPN #1 administer Tylenol to Resident #10's .
On 6/3/25 at 12:02 PM, during a meeting with the survey team, the Director of Nursing (DON) and the Assistant Director of Nursing (ADON), the two (2) surveyors discussed the concern regarding LPN #1 who did not assess Resident #10's pain after verbalized complaint, visual and auditory evidence of pain and the concern that an as needed pain medication, ordered by the physician, care planned by the interdisciplinary team was not administered to relieve Resident #10's experience of pain.
At that time, the DON stated that the resident was assessed and was administered the Tylenol after surveyor inquiry. The DON also stated that Resident #10 should have been assessed for pain, LPN #1 should not have assumed that the verbalized pain and the request for Tylenol was part of their usual behavior, against the resident's care plan; the assumption of their behavior was the reason why the LPN did not administer the Tylenol. The DON stated that the LPN was re-educated by the [NAME] President of Special Project (VPSP).
2. On 6/2/25 at 11:09 AM, during a meeting with two (2) surveyors, Resident #47 discussed their concern regarding the long delays in receiving their pain medication for a pain level of 8 out of 10 on the worst days.
On 6/3/25 at 12:21 PM, the surveyor observed Resident #47 in their room seated in a chair. At that time, Resident #47 stated they had returned from rehabilitation department and had no complaints of pain. Resident #47 stated that the nurse had informed her that her pain regimen was recently changed from Oxycodone 10 mg or Oxycodone 5 mg depending on their pain level to just 5mg.
On 6/3/25 at 12:29 PM, during an interview with the surveyor, LPN #2 stated she knew of Resident #47. The rehabilitation staff picked up the residents who were awake, dressed and who already had their meal. LPN #2 stated she conducted pain assessments before and after rehabilitation treatment. The pain medication administered to the resident's were based on their reported pain level. At that time, LPN #2 stated that when she went to the electronic Back-Up machine to obtain the Oxycodone 10 mg, did not pop-up on the screen as an option.
The surveyor reviewed the medical record for Resident #47
According to the AR the resident was admitted to the facility with diagnoses that included: aftercare following joint replacement therapy and osteoarthritis (degenerative joint disease).
A review of the CMDS, dated [DATE], reflected a BIMS score of 15 out of 15 which indicated the resident was cognitively intact. Section J, titled Health Conditions, revealed that the resident had a pain assessment completed. It showed that the resident received scheduled pain medication, and an as needed pain medication, experienced pain frequently, occasionally affected their sleep and frequently affected activities that involved rehabilitation therapy, in the last 5 days of the assessment.
A review of the ICCP reflected a focus that Resident #47 was at risk for generalized pain related to their disease process, started on 5/2/25. The associated intervention included to administer pain medication per physician orders, started on 5/1/25.
A review of the electronic Medication Administration Record for May 2025 revealed the following physician's orders and administration.
-Oxycodone 10 mg, give 1 tablet every 6 hours as need for severe pain, pain scale of 8-10. The order was started on 4/30/25.
on 5/7/25 at 7:19 PM, was administered for pain level 7
on 5/8/25 at 4:15 PM, was administered for pain level 7
on 5/9/25 at 5:20 PM, was administered for pain level 0
on 5/11/25 at 7:00 PM, was administered for pain level 0
on 5/12/25 at 4:42 PM, was administered for pain level 5
on 5/23/25 at 5:16 PM, was administered for pain level 5
on 5/26/25 at 11:08 AM, was administered for pain level of 7
-Oxycodone 5 mg, give 1 tablet every 4 hours as needed for moderate pain scale of 5-7. The order was started on 4/30/25 and stopped on 5/28/25.
on 5/21/25 at 8:15 AM, was administered for pain scale of 8
on 5/23/25 at 8:00 AM, was administered for pain scale of 8
on 5/24/25 at 8:15 AM, was administered for pain scale of 8
on 5/27/25 at 10:51 AM, was administered for pain scale of 8
-Oxycodone 5 mg, give 1 tablet every 6 hours as needed for pain [level of] 7-10 that was initiated on 5/28/25. The new order was not properly sequenced against the Oxycodone 10 mg, for the nurse to know which dose to administer.
On 6/3/25 at 2:39 PM, in the presence of the survey team, the Licensed Nursing Home Administrator (LNHA), [NAME] President of Special Clinical Project (VPSCP), the Director of Nursing (DON), and the Assistant Director of Nursing (ADON), the surveyor discussed the concern regarding the administration of the Oxycodone that was not in accordance with the resident's pain scale, and the physician's order. The surveyor also discussed the concern regarding the Oxycodone 5 mg that was ordered on 5/28/25, and not properly sequenced against the Oxycodone 10mg, and the Oxycodone 10 mg that was not available in the electronic back-up machine for administration.
On 6/4/25 at 12:37 PM, during a meeting with the survey team, the LNHA, VPSCP, and the ADON, the DON stated that the nurses have been re-educated regarding pain scale. The DON also stated that the nurse should have called the doctor, obtained an order to double the Oxycodone 5 mg, informed leadership of the unavailable medication.
A review of the provided facility policy, Pain Assessment and Management dated/revised 10/2022 included that the pain management program was based on the facility's commitment to appropriate assessment and treatment of pain based on professional standards of practice, comprehensive care plan and the resident's choice related to pain management.
A review of the provided facility policy, Administering Pain Medications dated/revised 10/2022, included that the purpose of the procedure was to provide guideline for assessing the resident's level of pain prior to administering analgesic pain medication. Preparation included, to review the resident's care plan to assess for any special needs of the resident.
NJAC-8:39-27.1 (a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected multiple residents
Based on observations, interviews, record review, and review of other facility documents, it was determined that the facility failed to provide pharmaceutical services in accordance with professional ...
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Based on observations, interviews, record review, and review of other facility documents, it was determined that the facility failed to provide pharmaceutical services in accordance with professional standards to ensure a.) disposition and removal of a narcotic medication for an Unsampled Resident who was discharged on 5/21/25, b.) consistent quality control testing was conducted for the blood glucose (bg) used for residents, c) supplies that required dating when opened were dated, d.) a blood pressure medication was administered for Resident #47, in accordance with the physician orders, e.) a narcotic medication was disposed in accordance with facility policy that allowed for accurate reconciliation and accountability (Resident #10).
The deficient practices were identified on 2 of the 3 medication carts inspected, and two of two residents reviewed for pain regimen (Resident #10 and 47) and was evidenced by the following:
1.) On 6/3/25 at 12:47 PM, the surveyor and the Licensed Practical Nurse (LPN #1) began the began the narcotic medication inspection, which was stored in a mounted, double locked portion of the medication cart (narcotic box), located on the north side of the second-floor cart #4.
On 6/3/25 at 12:51 PM, in the presence of LPN #1, the surveyor observed an envelope labeled for Unsampled discharged Resident's (UDR) Alprazolam 0.5 milligram (mg) contained 1 tablet and was dated 4/7/25.
At that time, the surveyor and LPN #1 reviewed the electronic Medical Record (eMR) together. The eMR reflected the order for Alprazolam 0.5 mg, give 1 tablet every 24 hours as needed for anxiety, initiated on 4/4/5 was not administered on 4/7/25 and the record did not show the reason why the dispensed narcotic from the electronic back-up machine (EBM) was not administered. Further review of the eMR revealed the UDR was discharged to home on 5/21/25.
At that time, the surveyor and LPN #1 reviewed the narcotic accountability log in the narcotic box which showed that two nurses checked the narcotic box for accountability on all three shifts from April 2025 to June 3, 2025.
At that time, during an interview with the surveyor, LPN #1 stated that the proper way to dispose of the narcotic from the EBM was to inform her manager, document on the envelope the reason for the return, return the narcotic medication to the EBM together, document the reason for the return on the EBM and both signed the documentation of the reason and the return. LPN #1 confirmed that the UDR's Alprazolam should not have been with the active inventory on the cart.
2.) On 6/3/25 at 12:58 PM, during the medication storage inspection of cart 4 on the second floor, the surveyor and LPN #1 observed two unlabeled blood glucose (bg) machine (monitor). A review of the quality control log for cart 4 reflected only one log and did not identify which machine was tested for quality of accuracy.
At that time, during an interview with the surveyor, LPN #1 stated she used both bg glucose monitors and alternated while drying from cleaning. The 11:00 PM to 7:00 AM nurse was responsible to ensure the machines were tested for quality and accuracy.
At that time, the LPN/Unit Manager (LPN/UM) walked over to the medication cart and confirmed with the surveyor that she observed two unlabeled bg monitors and 1 bg log. The LPN/UM confirmed both machines should have been labeled, the log should have been labeled and there should have been a corresponding log that identified the testing of each bg monitor,
3.) On 6/3/25 at 1:30 PM, during the medication storage inspection of cart 2 on the second floor , the surveyor and LPN #2 observed two unlabeled bg monitors. A review of the quality control log for cart 2 reflected only one log and did not identify which machine was tested for quality of accuracy. At that time, the LPN stated she alternated the use of bg monitors for the residents during her shift.
At that time, the Registered Nurse/ Unit Manager walked over to the cart and confirmed observation of the two bg monitor and one quality control log. The RN/UM acknowledged that the one log did not identify which monitor was tested for accuracy of bg reading. The RN/UM stated she would ensure the bg monitors were labeled, initiate another log, inform the Infection Preventionist (IP) and the Director of Nursing (DON).
4.) On 6/3/25 at 1:08 PM, during the medication storage inspection of cart 4 on the second floor, the surveyor and LPN #1 observed an opened and undated bg test strip.
At that time, the surveyor and LPN #1 reviewed the manufacturer's specification of the [brand redacted] bg test strips, under storage and handling included to use within 6 months of first opening or the expiration date on the label, whichever comes first.
At that time, LPN #1 acknowledged and confirmed that she should have dated the bg test strips to ensure it was not use pass the expiration date.
5.) On 6/3/25 at 12:21 PM, the surveyor observed Resident #47 in their room seated in a chair. At that time, Resident #47 stated they had returned from rehabilitation department and had no complaints of pain.
The surveyor reviewed the medical record for Resident #47.
A review of the eMAR included an active physician's order for 2.5 mg of Amlodipine (medication used to lower high blood pressure), give 1 tablet by mouth one time a day for hypertension. Hold is systolic blood pressure (top reading of bp) is below 90 and heart rate below 60, ordered on 5/24/25.
The eMAR reflected that the Amlodipine was administered from 5/24/25 to 6/3/25 without evidence that the newly initiated bp medication was monitored as ordered by the physician.
On 6/3/25 at 2:39 PM, in the presence of the survey team, the Licensed Nursing Home Administrator (LNHA), [NAME] President of Special Clinical Project (VPSCP), the Director of Nursing (DON), and the Assistant Director of Nursing (ADON), the surveyor discussed the concern regarding the administration of Amlodipine without the evidence that a parameter was taken, in accordance with the physician's order.
6.) Refer to F-697
On 6/3/25 at 9:26 AM, the surveyor observed Resident #10 seated in the dining area with other residents. The surveyor overheard the resident speaking loudly from the nurse's station, I want my pain medication. The surveyor observed the nurse's medication cart that was parked next to the nurse's station. The surveyor observed LPN #3 in the dining area, standing next to Resident #10 and the rehabilitation staff. The surveyor observed LPN #3 explain to the resident and the rehabilitation staff that she had already administered the pain medication to the resident. At that time, the surveyor observed the resident becoming more aggravated and told the rehabilitation staff I'm not going with you without Tylenol (Acetaminophen, a non-narcotic pain relief medication).
On 6/3/25 at 9:49 AM, in the presence of the LPN/UM, the two (2) surveyors observed LPN #3 arrived on the unit, and stated she went to get Ativan (Lorazepam; medication for anxiety) because she was informed by the therapist of being struck by the resident. LPN #3 stated she knew the resident very well and confirmed that she told the resident she had given them Tylenol. Resident #10 always asked for Tylenol and would not remember when they received it. At that time, LPN #3 confirmed that she did not assess Resident #10 for pain, was aware of the pain complaint and the request for their pain medication, Tylenol.
On 6/3/25 at 10:13 AM, LPN #3 informed the surveyors that the resident was assessed by the Nurse Practitioner who was in the building. LPN #3 stated that she would not administer the Ativan at that time.
On 6/3/25 at 10:34 AM, the surveyor inspected LPN #3's medication cart for the Lorazepam and found Resident #10's envelope of 0.5 mg Lorazapem (narcotic medication used for anxiety from the EBM) that was empty. LPN #3 informed the surveyor that she discarded the Lorazepam in the drug disposal solution (bottle of solution used to disintegrate pills and tablets) without another nurse/witness. LPN #3 explained the process for the disposal of narcotic medication from the EBM. LPN #3 stated that sometimes we bring it back to the EBM'
On 6/3/25 at 11:01 AM, during an interview with the surveyor, the DON stated that narcotic medication dispensed for administration, when refused or not administered should be returned to the EBM and that discarding of narcotics were to be completed with another nurse.
On 6/4/25 at 12:37 PM, during a meeting with the survey team, the LNHA, VPSCP, and the ADON, the DON stated that the narcotic medications dispensed from the EBM for Resident #10 and #47 should have been returned to the EBM and disposed with a witness and not left in the medication cart. At that time, the DON also stated that the LPN should have assessed the resident for pain and before the removal of the psychotropic (Lorazepam) for administration. At that time, the DON also stated that Resident #47 was assessed, and the order should have been entered with the parameters in accordance with the physician's order, the bg test strips should have been dated and the bg log should have reflected for both bg monitors that was used by the nurses on the medication cart to monitor bg levels of residents.
No further information was provided.
A review of the undated, facility provided policy for [name of the EBM redacted] ecosystem return guideline, under procedures included that controlled returns are kept separate from regular scheduled medication returns .
A review of the provided facility policy for Medication Labeling and Storage dated/revised in February 2023 ,included that discontinued, outdated or deteriorated medications and biologicals, the dispensing pharmacy is contacted for instructions regarding returning or destroying these items .
A review of the provided facility policy for Blood Glucose Monitoring dated/revised on 7/2/2012, included, under procedures to follow manufacturer's direction for operation of bg monitor including quality control testing and high low sensitivity.
NJAC 27.1(a), 29.4(c)(g)(k), 29.7(c)