Unity Living Center
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Unity Living Center in Rochester, New York, has a Trust Grade of C, which means it is considered average-neither particularly good nor bad among nursing homes. It ranks #361 out of 594 facilities in New York, placing it in the bottom half, and #22 out of 31 in Monroe County, indicating that only a few local options are better. The facility is improving, having reduced its issues from three in 2024 to one in 2025. Staffing is average with a 3/5 star rating and a turnover rate of 43%, which is close to the state average. However, it has concerning fines of $12,868, higher than 79% of New York facilities, suggesting some compliance issues. While the nursing home maintains an average level of RN coverage, there have been significant problems noted in inspections. For example, the facility failed to properly clean and disinfect blood glucose monitoring equipment, which poses infection risks, and staff did not consistently wear required personal protective equipment. Additionally, records for several residents were incomplete, failing to document wound treatments as required. Overall, while there are some strengths, such as excellent quality measures, families should be aware of these serious weaknesses in infection control and documentation practices.
- Trust Score
- C
- In New York
- #361/594
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 43% turnover. Near New York's 48% average. Typical for the industry.
- Penalties ○ Average
- $12,868 in fines. Higher than 68% of New York facilities. Some compliance issues.
- Skilled Nurses ○ Average
- Each resident gets 37 minutes of Registered Nurse (RN) attention daily — about average for New York. RNs are the most trained staff who monitor for health changes.
- Violations ⚠ Watch
- 11 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover below average (43%)
5 points below New York average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
Near New York average (3.1)
Meets federal standards, typical of most facilities
Near New York avg (46%)
Typical for the industry
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 11 deficiencies on record
May 2025
1 deficiency
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews conducted during an Abbreviated Survey (NY00352620), the facility did not ensure resident...
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Jul 2024
3 deficiencies
1 IJ
CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Infection Control
(Tag F0880)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews conducted during the Recertification Survey from 7/19/24-7/25/24, the faci...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0760
(Tag F0760)
Could have caused harm · This affected 1 resident
Based on interviews, observations, and record reviews conducted during a Recertification Survey from 7/19/24-7/25/24, for two (Residents #20 and #93) of three residents reviewed for medication adminis...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observations, interviews, and record review conducted during the Recertification Survey from 7/19/24-7/25/24, for one of four residential units (3300 unit), the facility did not provide for s...
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Sept 2022
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews conducting during the Recertification Survey from 8/31/22 to 9/9/22, it was...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected 1 resident
Based on observations, interviews and record review conducted during the Recertification Survey, completed 9/9/22 it was determined that for one (Resident #13) of three residents observed during medic...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record review conducted during the Recertification Survey from [DATE] to [DATE], it was det...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
Based on observations, interviews and record review conducted during a Recertification Survey, completed on 9/9/22, it was determined that for 3 of 29 residents reviewed for care planning, the facilit...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0625
(Tag F0625)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review conducted during the Recertification Survey completed on 9/9/22, it was determined that fo...
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Feb 2020
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Grievances
(Tag F0585)
Could have caused harm · This affected 1 resident
Based on interviews and record reviews conducted during the Recertification Survey, it was determined that for one (Resident # 93) of one resident reviewed for grievances, the facility did not make pr...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews conducted during the Recertification Survey, it was determined that for 4 (Residents #11,...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 43% turnover. Below New York's 48% average. Good staff retention means consistent care.
- • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
- • 11 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
- • $12,868 in fines. Above average for New York. Some compliance problems on record.
- • Grade C (56/100). Below average facility with significant concerns.
About This Facility
What is Unity Living Center's CMS Rating?
CMS assigns Unity Living Center an overall rating of 3 out of 5 stars, which is considered average nationally. Within New York, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Unity Living Center Staffed?
CMS rates Unity Living Center's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 43%, compared to the New York average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Unity Living Center?
State health inspectors documented 11 deficiencies at Unity Living Center during 2020 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 9 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Unity Living Center?
Unity Living Center is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by ROCHESTER REGIONAL HEALTH, a chain that manages multiple nursing homes. With 120 certified beds and approximately 116 residents (about 97% occupancy), it is a mid-sized facility located in Rochester, New York.
How Does Unity Living Center Compare to Other New York Nursing Homes?
Compared to the 100 nursing homes in New York, Unity Living Center's overall rating (3 stars) is below the state average of 3.1, staff turnover (43%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting Unity Living Center?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.
Is Unity Living Center Safe?
Based on CMS inspection data, Unity Living Center has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in New York. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Unity Living Center Stick Around?
Unity Living Center has a staff turnover rate of 43%, which is about average for New York nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Unity Living Center Ever Fined?
Unity Living Center has been fined $12,868 across 1 penalty action. This is below the New York average of $33,208. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Unity Living Center on Any Federal Watch List?
Unity Living Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.