Willowbrooke Court SC Ctr at Tryon Estates
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Willowbrooke Court SC Center at Tryon Estates has an impressive Trust Grade of A+, indicating it is an elite facility with top-tier care. It ranks #77 out of 417 nursing homes in North Carolina, placing it well within the top half, and is the best option among the three facilities in Polk County. The overall trend is stable, with only one issue reported in both 2022 and 2024. Staffing is a strong point, boasting a perfect 5/5 star rating with only an 11% turnover rate, significantly lower than the state average. However, there have been some concerns, such as the failure to discard spoiled food and expired nutritional supplements, which could potentially affect residents’ health. Overall, while the facility excels in staffing and quality of care, families should be aware of the food safety issues that have been identified.
- Trust Score
- A+
- In North Carolina
- #77/417
- Safety Record
- Low Risk
- Inspections
- Holding Steady
- Staff Stability ✓ Good
- 11% annual turnover. Excellent stability, 37 points below North Carolina's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most North Carolina facilities.
- Skilled Nurses ✓ Good
- Each resident gets 73 minutes of Registered Nurse (RN) attention daily — more than 97% of North Carolina nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ✓ Good
- Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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5-Star Staffing Rating · Excellent nurse staffing levels
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (11%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (11%)
37 points below North Carolina average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 2 deficiencies on record
Nov 2024
1 deficiency
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observations and staff interviews, the facility failed to discard food items with signs of spoilage and liquid nutritional supplements that were past the expiration date in 1 of 1 walk-in coo...
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Apr 2022
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and staff interviews the facility failed to remove an expired medication prior to being prepared for resid...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A+ (95/100). Above average facility, better than most options in North Carolina.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most North Carolina facilities.
- • Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Willowbrooke Court Sc Ctr At Tryon Estates's CMS Rating?
CMS assigns Willowbrooke Court SC Ctr at Tryon Estates an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within North Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Willowbrooke Court Sc Ctr At Tryon Estates Staffed?
CMS rates Willowbrooke Court SC Ctr at Tryon Estates's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 11%, compared to the North Carolina average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Willowbrooke Court Sc Ctr At Tryon Estates?
State health inspectors documented 2 deficiencies at Willowbrooke Court SC Ctr at Tryon Estates during 2022 to 2024. These included: 2 with potential for harm.
Who Owns and Operates Willowbrooke Court Sc Ctr At Tryon Estates?
Willowbrooke Court SC Ctr at Tryon Estates is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by ACTS RETIREMENT-LIFE COMMUNITIES, a chain that manages multiple nursing homes. With 16 certified beds and approximately 8 residents (about 50% occupancy), it is a smaller facility located in Columbus, North Carolina.
How Does Willowbrooke Court Sc Ctr At Tryon Estates Compare to Other North Carolina Nursing Homes?
Compared to the 100 nursing homes in North Carolina, Willowbrooke Court SC Ctr at Tryon Estates's overall rating (5 stars) is above the state average of 2.8, staff turnover (11%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Willowbrooke Court Sc Ctr At Tryon Estates?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Willowbrooke Court Sc Ctr At Tryon Estates Safe?
Based on CMS inspection data, Willowbrooke Court SC Ctr at Tryon Estates has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in North Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Willowbrooke Court Sc Ctr At Tryon Estates Stick Around?
Staff at Willowbrooke Court SC Ctr at Tryon Estates tend to stick around. With a turnover rate of 11%, the facility is 35 percentage points below the North Carolina average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.
Was Willowbrooke Court Sc Ctr At Tryon Estates Ever Fined?
Willowbrooke Court SC Ctr at Tryon Estates has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Willowbrooke Court Sc Ctr At Tryon Estates on Any Federal Watch List?
Willowbrooke Court SC Ctr at Tryon Estates is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.