Friends Homes at Guilford
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Friends Homes at Guilford has a Trust Grade of B+, indicating it is above average and recommended for families seeking care. It ranks #96 out of 417 nursing homes in North Carolina, placing it in the top half of facilities statewide, and #5 out of 20 in Guilford County, with only four local options ranked higher. The facility is new, with no trend data available from prior inspections, and has a good 41% staff turnover rate, which is below the state average of 49%. Notably, it has no fines on record, which is a positive sign, and while staffing is rated poorly at 1 out of 5 stars, the facility has a strong health inspection score of 5 out of 5. However, there were two concerns noted during the inspection: one resident fell during a transfer that did not follow the care plan, and another resident's psychotropic medication was not properly managed, lacking the required duration limits for usage. Overall, while there are strengths in the facility's safety and compliance history, families should be mindful of the staffing issues and the recent concerns raised.
- Trust Score
- B+
- In North Carolina
- #96/417
- Safety Record
- Low Risk
- Inspections
- Too New
- Staff Stability ○ Average
- 41% turnover. Near North Carolina's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most North Carolina facilities.
- Skilled Nurses ○ Average
- RN staffing data not reported for this facility.
- Violations ✓ Good
- Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover below average (41%)
7 points below North Carolina average of 48%
Facility shows strength in fire safety.
The Bad
Near North Carolina avg (46%)
Typical for the industry
The Ugly 2 deficiencies on record
Oct 2024
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to provide a safe transfer resulting in the resident falling to...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff and consultant pharmacist interviews and record reviews, the facility failed to limit the duration of psychotropi...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in North Carolina.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most North Carolina facilities.
- • Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Friends Homes At Guilford's CMS Rating?
CMS assigns Friends Homes at Guilford an overall rating of 4 out of 5 stars, which is considered above average nationally. Within North Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Friends Homes At Guilford Staffed?
CMS rates Friends Homes at Guilford's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 41%, compared to the North Carolina average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Friends Homes At Guilford?
State health inspectors documented 2 deficiencies at Friends Homes at Guilford during 2024. These included: 2 with potential for harm.
Who Owns and Operates Friends Homes At Guilford?
Friends Homes at Guilford is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 69 certified beds and approximately 61 residents (about 88% occupancy), it is a smaller facility located in Greensboro, North Carolina.
How Does Friends Homes At Guilford Compare to Other North Carolina Nursing Homes?
Compared to the 100 nursing homes in North Carolina, Friends Homes at Guilford's overall rating (4 stars) is above the state average of 2.8, staff turnover (41%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Friends Homes At Guilford?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Friends Homes At Guilford Safe?
Based on CMS inspection data, Friends Homes at Guilford has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in North Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Friends Homes At Guilford Stick Around?
Friends Homes at Guilford has a staff turnover rate of 41%, which is about average for North Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Friends Homes At Guilford Ever Fined?
Friends Homes at Guilford has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Friends Homes At Guilford on Any Federal Watch List?
Friends Homes at Guilford is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.