Compass Healthcare and Rehab Rowan, LLC
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Compass Healthcare and Rehab Rowan, LLC in Spencer, North Carolina has received a Trust Grade of F, indicating significant concerns with its overall care quality. Ranked #328 out of 417 facilities in North Carolina and #8 out of 9 in Rowan County, it is situated in the bottom half of available options. Although the facility is showing some improvement, with issues decreasing from 4 in 2023 to 3 in 2024, it still has a troubling history, including a critical incident where a resident received medications meant for another resident, highlighting serious medication management failures. On a positive note, staffing turnover is relatively low at 38%, which is better than the state average, and the facility has average RN coverage, although it has not consistently met the requirement for RN presence. However, the facility also reported a concerning finding of unsanitary conditions in the shower room, which poses a risk to resident health and comfort.
- Trust Score
- F
- In North Carolina
- #328/417
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 38% turnover. Near North Carolina's 48% average. Typical for the industry.
- Penalties ✓ Good
- $10,039 in fines. Lower than most North Carolina facilities. Relatively clean record.
- Skilled Nurses ⚠ Watch
- Each resident gets only 28 minutes of Registered Nurse (RN) attention daily — below average for North Carolina. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (38%)
10 points below North Carolina average of 48%
Facility shows strength in fire safety.
The Bad
Below North Carolina average (2.8)
Significant quality concerns identified by CMS
Near North Carolina avg (46%)
Typical for the industry
Below median ($33,413)
Minor penalties assessed
The Ugly 8 deficiencies on record
Aug 2024
3 deficiencies
1 IJ
CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0760
(Tag F0760)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, and resident, staff, Nurse Practitioner (NP), and physician interviews, the facility failed to protect a...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews with resident and staff, the facility failed to prevent a medication error when Nurse #1 f...
Read full inspector narrative →
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
Based on observations, record review, and staff interviews the facility failed to maintain a clean shower room for 1 of 1 shower room reviewed for a safe, clean, comfortable, and homelike environment....
Read full inspector narrative →
Oct 2023
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record reviews, the facility failed to accurately complete a Minimum Data Set (MDS) assessment to ...
Read full inspector narrative →
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0727
(Tag F0727)
Could have caused harm · This affected most or all residents
Based on record reviews and staff interviews, the facility failed to use the services of a Registered Nurse (RN) for 8 consecutive hours per day, 7 days per week for 5 of 5 dates reviewed (10/2/2022, ...
Read full inspector narrative →
MINOR
(B)
Minor Issue - procedural, no safety impact
MDS Data Transmission
(Tag F0640)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to finalize, and transmit Discharge Minimum Data Set (MDS) asse...
Read full inspector narrative →
MINOR
(B)
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected multiple residents
Based on record reviews, observations, and staff interviews, the facility failed to post daily accurate staffing information for 9 of 10 posted daily staffing forms reviewed and failed to maintain com...
Read full inspector narrative →
Apr 2022
1 deficiency
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Resident #21 was admitted to the facility on [DATE] with diagnoses that included, in part, congestive heart failure and diabe...
Read full inspector narrative →
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 38% turnover. Below North Carolina's 48% average. Good staff retention means consistent care.
- • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
- • 8 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
- • $10,039 in fines. Above average for North Carolina. Some compliance problems on record.
- • Grade F (36/100). Below average facility with significant concerns.
About This Facility
What is Compass Healthcare And Rehab Rowan, Llc's CMS Rating?
CMS assigns Compass Healthcare and Rehab Rowan, LLC an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within North Carolina, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is Compass Healthcare And Rehab Rowan, Llc Staffed?
CMS rates Compass Healthcare and Rehab Rowan, LLC's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 38%, compared to the North Carolina average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Compass Healthcare And Rehab Rowan, Llc?
State health inspectors documented 8 deficiencies at Compass Healthcare and Rehab Rowan, LLC during 2022 to 2024. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 5 with potential for harm, and 2 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Compass Healthcare And Rehab Rowan, Llc?
Compass Healthcare and Rehab Rowan, LLC is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 70 certified beds and approximately 61 residents (about 87% occupancy), it is a smaller facility located in Spencer, North Carolina.
How Does Compass Healthcare And Rehab Rowan, Llc Compare to Other North Carolina Nursing Homes?
Compared to the 100 nursing homes in North Carolina, Compass Healthcare and Rehab Rowan, LLC's overall rating (1 stars) is below the state average of 2.8, staff turnover (38%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting Compass Healthcare And Rehab Rowan, Llc?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the below-average staffing rating.
Is Compass Healthcare And Rehab Rowan, Llc Safe?
Based on CMS inspection data, Compass Healthcare and Rehab Rowan, LLC has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in North Carolina. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Compass Healthcare And Rehab Rowan, Llc Stick Around?
Compass Healthcare and Rehab Rowan, LLC has a staff turnover rate of 38%, which is about average for North Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Compass Healthcare And Rehab Rowan, Llc Ever Fined?
Compass Healthcare and Rehab Rowan, LLC has been fined $10,039 across 1 penalty action. This is below the North Carolina average of $33,179. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Compass Healthcare And Rehab Rowan, Llc on Any Federal Watch List?
Compass Healthcare and Rehab Rowan, LLC is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.