CRYSTAL CARE CENTER OF FRANKLIN FURNACE
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Crystal Care Center of Franklin Furnace has an excellent Trust Grade of A, indicating that it is highly recommended and performs well overall. It ranks #53 out of 913 facilities in Ohio, placing it in the top half, and is the best option among 11 facilities in Scioto County. The facility's trend is stable, with 3 issues identified in both 2022 and 2024, showing consistency in performance. Staffing is a concern, with a below-average rating of 2 out of 5 stars and a 40% turnover rate, which is better than the Ohio average. However, there have been no fines reported, which is positive, and the facility provides more RN coverage than 77% of Ohio facilities, ensuring better monitoring of residents. While there are strengths, such as low fines and good RN coverage, there are also notable weaknesses. The inspector found that the facility failed to develop comprehensive care plans for some residents, which could lead to lapses in necessary care, including monitoring for a resident with a pacemaker and providing care for a resident with a cast. Additionally, one resident's medication management was not responsive to the pharmacist's recommendations, indicating potential concerns with medication oversight. Families considering this facility should weigh these factors carefully.
- Trust Score
- A
- In Ohio
- #53/913
- Safety Record
- Low Risk
- Inspections
- Holding Steady
- Staff Stability ○ Average
- 40% turnover. Near Ohio's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Ohio facilities.
- Skilled Nurses ○ Average
- Each resident gets 40 minutes of Registered Nurse (RN) attention daily — about average for Ohio. RNs are the most trained staff who monitor for health changes.
- Violations ○ Average
- 9 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
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4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover below average (40%)
8 points below Ohio average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
Near Ohio avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 9 deficiencies on record
Mar 2024
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
Based on medical record review, staff interviews, and observation, the facility failed to ensure development and implementation of comprehensive resident care plans. This affected three (Residents #3,...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on medical record review, observation, and staff interview the facility failed to ensure care and services were provided to residents with casts to the extremities. This affected one (Resident #...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
Based on record review, staff interview, and review of the facility policy the facility failed to ensure the physician provided a response to consultant pharmacist recommendations. This affected one (...
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Apr 2022
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and facility policy, the facility failed to ensure physician's orders were in pla...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0697
(Tag F0697)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews, the facility failed to ensure residents pain medications were available for admini...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews the facility failed to provide an appropriate diagnosis for the use of an antipsychotic. T...
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Nov 2021
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0637
(Tag F0637)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to timely complete a significant change Minimum Data Set (MDS) 3.0 asse...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure Minimum Data Set (MDS) assessments for Resident #3 were accur...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to ensure fall safety interventions were in place as care ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Ohio.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Ohio facilities.
- • 40% turnover. Below Ohio's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Crystal Of Franklin Furnace's CMS Rating?
CMS assigns CRYSTAL CARE CENTER OF FRANKLIN FURNACE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Ohio, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Crystal Of Franklin Furnace Staffed?
CMS rates CRYSTAL CARE CENTER OF FRANKLIN FURNACE's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 40%, compared to the Ohio average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Crystal Of Franklin Furnace?
State health inspectors documented 9 deficiencies at CRYSTAL CARE CENTER OF FRANKLIN FURNACE during 2021 to 2024. These included: 9 with potential for harm.
Who Owns and Operates Crystal Of Franklin Furnace?
CRYSTAL CARE CENTER OF FRANKLIN FURNACE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by HILLSTONE HEALTHCARE, a chain that manages multiple nursing homes. With 30 certified beds and approximately 27 residents (about 90% occupancy), it is a smaller facility located in FRANKLIN FURNACE, Ohio.
How Does Crystal Of Franklin Furnace Compare to Other Ohio Nursing Homes?
Compared to the 100 nursing homes in Ohio, CRYSTAL CARE CENTER OF FRANKLIN FURNACE's overall rating (5 stars) is above the state average of 3.2, staff turnover (40%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Crystal Of Franklin Furnace?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Crystal Of Franklin Furnace Safe?
Based on CMS inspection data, CRYSTAL CARE CENTER OF FRANKLIN FURNACE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Ohio. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Crystal Of Franklin Furnace Stick Around?
CRYSTAL CARE CENTER OF FRANKLIN FURNACE has a staff turnover rate of 40%, which is about average for Ohio nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Crystal Of Franklin Furnace Ever Fined?
CRYSTAL CARE CENTER OF FRANKLIN FURNACE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Crystal Of Franklin Furnace on Any Federal Watch List?
CRYSTAL CARE CENTER OF FRANKLIN FURNACE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.