Baptist Village of Oklahoma City

9700 Mashburn Blvd, Oklahoma City, OK 73162 (405) 721-2466
Non profit - Other 120 Beds Independent Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
0/100
#202 of 282 in OK
Last Inspection: July 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Baptist Village of Oklahoma City has received a Trust Grade of F, indicating significant concerns about the facility's quality of care. Ranked #202 out of 282 in Oklahoma, this places it in the bottom half of nursing homes in the state, and #28 out of 39 in the county, meaning there are only a few local options that perform better. While the facility's issues are improving, with the number of serious problems decreasing from 23 to 2 over the past year, it still reported a concerning total of 29 deficiencies, including a critical incident where a shower room door did not secure properly, posing a risk to residents in memory care. Staffing is a relative strength with a 4-star rating and a turnover rate of 52%, which is slightly below the state average, but the facility has faced $34,272 in fines, higher than 78% of nursing homes in Oklahoma, signaling ongoing compliance issues. Additionally, a serious incident involved a resident being physically abused by a staff member, raising serious concerns about resident safety.

Trust Score
F
0/100
In Oklahoma
#202/282
Bottom 29%
Safety Record
High Risk
Review needed
Inspections
Getting Better
23 → 2 violations
Staff Stability
⚠ Watch
52% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
$34,272 in fines. Lower than most Oklahoma facilities. Relatively clean record.
Skilled Nurses
○ Average
Each resident gets 31 minutes of Registered Nurse (RN) attention daily — about average for Oklahoma. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
29 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★☆☆
3.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 23 issues
2025: 2 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, fire safety.

The Bad

1-Star Overall Rating

Below Oklahoma average (2.6)

Significant quality concerns identified by CMS

Staff Turnover: 52%

Near Oklahoma avg (46%)

Higher turnover may affect care consistency

Federal Fines: $34,272

Above median ($33,413)

Moderate penalties - review what triggered them

The Ugly 29 deficiencies on record

1 life-threatening 3 actual harm
Oct 2025 2 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Free from Abuse/Neglect (Tag F0600)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to protect 1 (#106) of 2 sampled residents reviewed for ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to protect 1 (#106) of 2 sampled residents reviewed for abuse. Resident #106 was physically abused by Certified Nurse Aide # 8 causing two red marks on their right leg that was tender to touch. This caused Resident #106 to be afraid of the CNA. The administrator identified 95 residents resided in the facility Findings: On 09/28/25 at 5:15 p.m., Resident #106 was observed being propelled in a wheelchair to the dining room located on the memory care unit for the evening meal. An abuse policy, dated February 20, 2024, read in part, Abuse is the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish. An undated face sheet for Resident #106 showed they had diagnoses of chronic obstructive pulmonary disease, Alzheimer's, hypertension, and depression, A quarterly MDS, with an assessment reference date of 09/08/25 for Resident #106, showed they had a BIMS score of 05 which indicated severe cognitive impairment. The assessment showed Resident #106 required substantial assistance with chair to bed transfers and sit to stand. A behavior progress note, dated 09/20/25 at 8:35 p.m., read in part, Resident spitting, pinching, kicking, verbal abusive towards x3 CNAs refusing pericare and change Dristy [sic] clothing, unable to redirect, provided privacy. A nurse's progress note, dated 09/20/25 at 9:54 p.m., read in part, This nurse notified POA/SON [Name Deleted] of the allegations of the abuse and stated he would be by the community to see his [parent] on Sunday September 21, 2025. A nurse progress note, dated 09/20/25 at 10:17 p.m., read in part, Focus assessment rt allegation of assault. This Nurse observe x 2 red areas to the right leg , resident able to do Active ROM without pain denies pain, no s/s of distress noted call light in place. A signed statement from CNA #9, dated 09/20/25, read in part, I [CNA #9] was in the room with [CNA #8] and [Resident #106] and we were trying to change and [Resident #106] was getting aggressive and started hitting me and [CNA #8] and [CNA #8] grabbed [Resident #106's ] face and twisted [their] head side to side and was grabbing [their] hands and twisting [their] fingers. Then [CNA #8] pulled [their] hair as well. After we got [them] into the bed, [Resident #106] was kicking [CNA #8] and [CNA #8] proceeded to punch [Resident #106] in the leg twice.When [CNA #8] punched [Resident #106] you could hear the punch hitting [their] leg. [CNA #8] hit [Resident #106] on the top part of [their] right leg.A signed statement from the DON, dated 09/20/25, showed the DON assessed Resident #106 for injuries from the allegation of being hit in the right leg, having hair pulled, hands being grabbed, and face being turned towards CNA #8. The statement read in part, DOHS asked [CNA #8] what happed in room [ROOM NUMBER]A with [Resident #106] tonight. [They] stated, ‘[Resident #106] tried to spit in my face and in reaction to the resident trying to spit in [their] face [they] hit [Resident #106].This nurse told [CNA #8] that is abuse and we will be calling the police, turning [them] into the nurse aide registry, and completing all required reports per state and federal regulations, [CNA #8] became very upset and angry and said ‘you all are gonna have me arrested tonight and said [they] is leaving the community and walked toward the front doors to the receptionist desk and walked out the front door.A signed statement from LPN #5, dated 09/20/25, read in part, on 09/20/25 at aprox 2045 [8:45 p.m.] [CNA #9] reported to this nurse [CNA #8] hit resident on her leg twice, grab her hair and twisted. This nurse assess Resident observed X 2 red areas to right leg. This nurse keep eye on CNA #8 when became angry, upset left the unit. DON arrived at 2115 [9:15 p.m.] this nurse, DON and CNA #9 assess resident identify areas. A nurse's full skin assessment progress note, dated 09/21/25 at 9:15 p.m., read in part, At approximately this nurse completed a full head to toe skin assessment, [Resident #106] was noted to have two red areas on the right upper front part of [Resident #106] leg and one area [Resident #106] voiced was tender, no other skin abnormalities noted or voiced at this time. [Resident #106] was able to recall that [Resident #106] was hit and hair pulled at the time of the assessment, but was not able recall who did, but was able to state it was a guy. [Resident #106] was laughing and smiling during the entire assessment.A nurse's progress note, dated 09/23/25 at 5:34 a.m., read in part, Resident stayed up late in bed and finally fell asleep. Resident denied any pain or discomfort during the shift but only stated that areas on [their] R Tigh are tenders to touch.A nurse's progress note dated 09/23/25 at 10:15 a.m., showed the facility contacted a mental health provider to come out and evaluate Resident #106 for services after the physical abuse. The progress note also showed services were started within three for Resident #106 psychosocial well-being. A review of the memory care unit roster and skin sheets showed all residents that resided in the memory care unit received a skin assessment on 09/21/25. The skin assessments were used due to residents' cognition and not able to verbalize if abuse occurred. A facility in-service, dated 09/20/25, 09/21/25, and 09/23/25, showed the facility completed training to all staff on their policy regarding abuse, neglect, and mistreatment of resident property. All current employees were confirmed as having received the in-service through comparison of the current employee roster, sign-in sheets and post training signatures on the abuse policy. The facility QAPI minutes, dated 09/20/25, showed the facility initiated their quality assurance process and addressed the incident of staff to resident abuse from 09/20/25. The following interventions were put into place: immediate termination of the certified nurse aide, in-service with competency validations, increased supervisory rounds to monitor and track for signs of abuse. The documentation showed the QAPI was followed up on 09/23/25, to review the progress of the event and the corrective actions were being implemented. On 09/30/25 at 9:23 a.m., Resident #106 was asked about the incident that occurred on 09/20/25. Resident #106 did not remember the incident or any staff member mistreating them. On 09/30/25 at 11:45 a.m., LPN #5 stated they were working on 09/20/25 when CNA #9 came to the nurse's station and stated Resident #106 was not wanting care. LPN #5 stated they went into the room and Resident #106 was agitated and refused care, hitting, and kicking us. They stated CNA #8, CNA #9, and themselves were present in the room when they went in. LPN #5 stated this was not normal behavior for Resident #106. LPN #5 stated CNA #8 and CNA #9 and CNA #11, that was passing by stayed in the room to assist and provide care. LPN #5 stated CNA #9 came out crying and told them CNA #8 punched Resident #106 twice in the right leg, pulled their hair, and twisted their neck around. LPN #5 stated they completed a skin assessment and found two red marks on Resident #106 right leg that was tender to touch. LPN #5 stated Resident #106 stated the man was mean and ugly and they should be careful around them. LPN #5 stated they were afraid of CNA #8 because they hit an innocent resident, and if they did that, what would CNA #8 due to them. LPN #5 stated CNA #8 kept asking if they were in trouble and left when asked what happened to Resident #106. LPN #5 stated they had not had any previous complaints or allegations of abuse regarding CNA #8. LPN #5 stated Resident #106 was afraid of CNA #8 and displayed aggressive behaviors as a result. On 10/01/25 at 9:35 a.m., Resident #106 family stated the facility notified them of their loved one had been struck and hair pulled leaving marks on them. They stated Resident #106 told them the next day a big guy had struck them. The family stated Resident #106 had no complaints about anyone in the past and this was the only time and were alright with knowing the facility terminated the employee. The family stated the facility did everything they could to prevent this, but you cannot control a bad actor and they responded appropriately. On 10/01/25 at 10:19 a.m., the DON stated Resident #106 recalled something happened and it was a male. The DON stated CNA #8 came to their office and told them they had been spit on and as a reactionary response hit Resident #106. The DON stated there had been no other allegations of abuse against CNA #8. The DON stated they completed skin assessments on all the residents in the memory care unit, suspended CNA #9 for not intervening sooner and terminated and reported CNA #8. within two hours. The DON stated they had mental health services evaluate, and staff would monitor for any trauma caused by the event. The DON stated there were two red marks that were tender to touch, and it would be monitored for 15 days for any additional changes. The DON stated CNA #9 was terminated for not informing the nurse of the abuse until after they had come out of the room a second time. The DON stated it was determined the abuse occurred before the CNA #9 came and told the nurse about Resident #106 being aggressive during care. The DON stated CNA #9 was reported and terminated for not letting the nurse know about the abuse when they first went to the nurse about Resident #106 being resistant to care. On 10/01/25 at 10:57 a.m., the administrator stated the facility has followed their abuse policy, but Resident #106 was not free of abuse.Interviews were conducted with staff throughout the survey regarding their knowledge of the abuse policy and training. All staff were knowledgeable on the abuse policy and confirmed they had training between 09/20/25 and 09/23/25.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected multiple residents

Based on observation, record review, and interview, the facility failed to provide safe resident transfers for 1 (#65) of 3 sampled residents reviewed for accidents. The administrator identified 95 re...

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Based on observation, record review, and interview, the facility failed to provide safe resident transfers for 1 (#65) of 3 sampled residents reviewed for accidents. The administrator identified 95 resided in the facility.Findings: On 09/30/25 at 9:02 a.m., Resident #65 was observed to be transferred from the bed to the wheelchair. CNA #4, CNA #5, and CNA #6 were in the resident's room for the transfer. The bed was elevated, resident the repositioned from side to side with two-person max assist for personal care, peri-care and brief change. The head of bed was elevated to assist with transfer and positioning of resident. A gait belt was applied around resident, under resident chest area and upper body, it was loose fitting. During the transfer, Resident #65 was lifted under their arms for most of weight by CNA #5 and CNA #6, and the gait belt was used for positioning by CNA #4 into wheelchair. The pressure under the resident arms could cause undue stress to resident arms, under arm area and shoulders and was unsafe, as the resident center of gravity was below the staff lifting point. Resident #65 was unable to bear weight on their lower extremities, and their lower extremities were flaccid. Resident #65's arms were crossed at the center of the chest during the transfer. The resident moaned and groaned during the transfer with significant facial grimacing.A care plan, dated 09/26/25, with a functional activities section, read in part, it takes two staff assist to transfer at all times.On 09/30/25 at 9:02 a.m., during the transfer, Resident #65 was asked if they were hurting. They were unable to communicate their pain level.On 09/30/25 at 9:22 a.m., CNA #5 was asked if they felt like the transfer of resident #65 was a safe transfer for resident. CNA #5 stated they did the best they could to make it safe for the resident while getting the job done. CNA #5 was asked about education and training they had for resident transfers. CNA #5 stated they had in-services and hands on training, when hired and throughout the year. CNA #5 was asked what they would do if they felt they needed additional equipment to transfer a resident safely. CNA #5 stated they went to the charge nurse and reported difficulties they may have had and if there were any changes in the resident that may have caused them to need more assistance.On 09/30/25 at 9:24 a.m., CNA #6 was asked if Resident #64 had any recent changes that affected the amount of assistance that was required for the resident to transfer. CNA #6 stated the resident had declined over the past couple months and they were a total lift now and not able to help them at all. CNA #6 stated the hospice provider had stopped providing showers and only provided bed baths since they were not able to transfer them without being a full body lift with at least two to three staff members, and for concern for resident comfort and safety without a lift. CNA #6 was asked if they had reported the need for additional assistance with transfers such as a mechanical lift. They stated they had reported to the charge nurse and hospice staff several times over the past couple of months, and they did not feel it was safe for the resident or staff to continue with total lifts since resident was not able to help at all, and it seemed to hurt them during transfers. On 09/30/25 at 9:30 a.m., LPN #3 was asked about the process for evaluating the need for assistance with resident transfers. LPN #3 stated that transfer assistance was documented on the care plan that aides could see on the pocket care plan. LPN #3 stated the assessment was performed by the nurse on admission, and the resident needs were addressed on the care plan. LPN #3 stated the aides came to the charge nurse if there were changes or additional needs that may need to be addressed, then the charge nurse took the information to the weekly interdisciplinary team meetings and care planning meetings. If the interdisciplinary team felt changes needed to be made, they would assess the situation and update care plan. LPN#3 was asked about the training aides get for transferring residents. LPN #3 stated each new aide gets trained and it was also in annual education. LPN #3 was asked about Resident #65 and if they were aware of the difficulty aides had with transfers. LPN #3 stated the aides had come to them and they had discussed the need of a possible mechanical lift with hospice provider, and it was also taken to team meetings and ADON, but at the time they did not feel there needed to be a change in the resident transfer process. On 10/01/25 at 2:11 p.m., the DON was asked how they determined what transfer method was used for a resident. The DON stated they assessed the resident and cognition ability and assessed for whether they required multiple persons assist, stand by or if they were independent. The DON stated they would get physical therapy to assess if needed. The DON was asked if the need for additional assistance for transfers was discussed for Resident #65 in the last interdisciplinary team meeting. The DON stated last interdisciplinary team meeting note for Resident #65 was dated 09/10/25, and transfers were not documented as discussed in the meeting. The DON was asked who evaluated the resident for transfer assistance. The DON stated the ADON participated in that decision and there had been a change in ADON staff in the last few months.
Oct 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0604 (Tag F0604)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to prevent a CNA from physically restraining one resident (#4) of three sampled residents reviewed for abuse. A Resident/Guest Suite List, dat...

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Based on record review and interview, the facility failed to prevent a CNA from physically restraining one resident (#4) of three sampled residents reviewed for abuse. A Resident/Guest Suite List, dated 10/15/24, documented 96 residents were residing at the facility and 30 of the residents were in memory care. Findings: An ABUSE, NEGLECT, MISTREATMENT AND MISAPPROPRIATION OF RESIDENT PROPERTY policy, dated February 20, 2024, read in part, Abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Resident #4 had diagnoses which included Alzheimer's, anxiety, depression, and cognitive communication deficit. A quarterly assessment, dated 07/07/24, documented the resident was severely cognitively impaired, and had wandered throughout their environment 4-6 of the last 7 days. An Incident Report Form, dated 09/23/24, documented that after receiving an allegation of abuse, camera playback was viewed, and CNA #1 was seen grabbing Resident #4 several times by the right arm and shirt to pull them down into a seated position. The CNA was terminated. A head-to-toe assessment was completed with zero redness, new bruising, swelling, or pain noted. Relevant History: Resident #4 resided in memory care and was independent with ambulation without an assistive device and walked frequently in their environment. On 09/25/24, an in-service was conducted regarding abuse, neglect, mistreatment, and misappropriation of resident property. There were 36 signatures of staff in attendance. On 10/15/24 at 3:36 p.m., a Performance Improvement Plan was provided that documented an in-service on abuse had been provided, and abuse would be included in their annual skills fair on 10/30/24. On 10/16/24 at 10:12 a.m., the assistant administrator stated the way CNA #1 handled Resident #4 was inappropriate and CNA #1 was terminated as soon as the investigation substantiated the allegation. They stated an in-service was provided as soon as possible and a performance improvement plan was put into place.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

Based on observation and interview, the facility failed to ensure enhanced barrier precautions were utilized for two of two (#1 and #3) residents observed with indwelling devices. A Resident/Guest Sui...

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Based on observation and interview, the facility failed to ensure enhanced barrier precautions were utilized for two of two (#1 and #3) residents observed with indwelling devices. A Resident/Guest Suite List, dated 10/15/24, documented 96 residents were residing at the facility. Findings: 1. Resident #1 had diagnoses that included diabetes mellitus with peripheral angiopathy with gangrene. The initial MDS assessment, dated 09/17/24, documented Resident #1 was dependent upon staff for activities of daily living. They had a central line and were receiving antibiotics through it. 2. Resident #3 had diagnoses that included cystitis and bacteremia. The quarterly MDS assessment, dated 08/27/24, documented Resident #3 was dependent upon staff for activities of daily living. They had an indwelling catheter. On 10/15/24 at 1:51 p.m., these resident rooms were observed to not have signage indicating enhanced barrier protections were required and there were no PPE carts observed nearby. On 10/15/24 at 1:59 p.m., LPN #1 stated they did not know what enhanced barrier precautions were, but they use precautions when a resident has extended-spectrum beta-lactamase (ESBL) or Clostridium difficile (CDIFF). On 10/15/24 at 2:30 p.m., Resident #3 stated that staff did wash their hands and wear gloves when providing catheter care but did not wear a gown. On 10/15/24 at 2:27 p.m., the DON stated enhanced barrier precautions are put into place when there is a confirmed diagnosis of a communicable disease. On 10/15/24 at 2:48 p.m., LPN #2 stated they did not know what enhanced barrier precautions were, but they knew what standard precautions and isolation precautions were. On 10/16/24 at 8:05 a.m., both resident rooms were observed to have enhanced barrier signage on the doors and PPE outside of the doors. On 10/16/24 at 8:10 a.m., Resident #1 stated staff did wash their hands and wear gloves when providing care for the central line, but the staff did not wear gowns. Resident #1 stated they had received their last dose of intravenous antibiotics yesterday. On 10/16/24 at 10:17 a.m., the assistant administrator stated they had put the enhanced barrier precautions into place as soon as it was brought to their attention that their understanding was incomplete.
Jul 2024 21 deficiencies 1 IJ (1 affecting multiple)
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected multiple residents

On 07/15/24, an Immediate Jeopardy (IJ) situation was determined to exist related to the facilities failure to ensure the shower room door on the memory care unit closed and locked behind them to ensu...

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On 07/15/24, an Immediate Jeopardy (IJ) situation was determined to exist related to the facilities failure to ensure the shower room door on the memory care unit closed and locked behind them to ensure residents were not able to enter the room. On 7/15/24, during initial tour, the shower room floor was wet and slippery, there was a hair dryer placed in the grab bar area and it was plugged it to the electrical outlet. There were greater than 10 bottles of shampoos, conditioners, alcohol based surface cleaner, and shaving cream covering over half of the shower bench. The cabinet in the shower room was unlocked, razors within reach. Staff stated the shower room door was supposed to close behind them automatically. On 07/15/24 at 4:47 p.m., the Oklahoma State Department of Health was notified and verified the existence of the IJ situation related to the shower room door being unsecured on the memory care unit. On 07/15/24 at 4:55 p.m., the Administrator was notified of the IJ situation. On 07/16/24 at 7:19 a.m., an acceptable plan of removal was submitted to the Oklahoma State Department of Health. The plan of removal documented: 1. The shower room door was trimmed to ensure self-closure by 1800 on 07/15/24. 2. By 10:15 a.m. on 07.15.24, the hair dryer had been removed from the grab bar and locked in the shower room cabinet. At 1700, the hair dryers were removed from the locked cabinet and completely removed from the shower room. 3. The ten bottles of shampoos, conditioners, alcohol-based surface cleaner and shaving cream were removed from the shower room by 10:15 a.m. on 07/15/24. 4. The cabinet in the shower room was locked by 10:15 a.m. on 07/15/24. 5. All nursing team members in the building were educated by 10:15 a.m. on 07.15.24, and all remaining team members were educated by 2000 on 07.15.24. Proof of education is attached. The IJ was lifted, effective 07/17/24 at 8:55 a.m., when all components of the plan of removal had been completed. The deficiency remained at an isolated level with a potential for harm. Based on observation, record review, and interview, the facility failed to ensure the residents were free from accident hazards for 28 residents who resided on the memory care unit. The DON identified 28 residents resided on the memory care unit. Findings: A Know Your Rights policy, undated, read in part, You have the right to a safe, clean, comfortable, and homelike environment. On 7/15/24 at 9:39 a.m., during initial tour, the shower room floor was wet and slippery, there was a hair dryer placed in the grab bar area and it was plugged it to the electrical outlet. There were greater than 10 bottles of shampoos, conditioners, alcohol based surface cleaner, and shaving cream covering over half of the shower bench. On 07/15/24 at 9:41 a.m., the cabinet in the shower room was unlocked, razors within reach. Two emergency call lights were observed to be looped around grab bars in the shower room, they were unable to be pulled to alert staff for assistance. On 07/15/24 at 9:47 a.m., LPN #1 stated the shower room door was to be shut and locked. They stated the hair dry was not to be plugged in and the chemicals were not to be there. They stated the running water posed a hazard and the call lights should not be wrapped around the grab bar. LPN #1 stated residents were not to be in the shower room without staff.
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Deficiency F0688 (Tag F0688)

A resident was harmed · This affected 1 resident

Based on observation, record review, and interview, the facility failed to prevent a decrease in range of motion for one (#40) of one sampled resident reviewed for limited range of motion. The DON ide...

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Based on observation, record review, and interview, the facility failed to prevent a decrease in range of motion for one (#40) of one sampled resident reviewed for limited range of motion. The DON identified 101 residents resided in the facility. Findings: Resident #40 had diagnoses which included parkinsonism and pain. A nursing note, dated 02/18/24, documented Resident #40 had a fall and complained of pain to their right hand. An x-ray report, dated 02/19/24, documented acute fracture in the right proximal phalanx of the fourth finger with mild soft tissue swelling. A physician's order, dated 03/17/24, documented buddy tape 3-4 fingers for three weeks. A Provider office visit note, dated 04/03/24, documented a boutonniere deformity of the right ring finger and difficulty with extension. It documented Resident #40 was placed in a finger splint and consult placed for surgical evaluation. On 07/15/24 at 9:19 a.m., Resident #40 stated they fell in 02/24 and broke their ring finger. They stated they did not get therapy for the finger and did not see an ortho surgeon for two months. On 07/17/24 at 9:34 a.m., observations were made of Resident #40's right ring finger. The Resident stated they were unable to straighten their ring finger. They stated the facility did not provide range of motion exercise to their finger. There was no documentation the buddy tape was applied as ordered. On 07/17/24 at 11:06 a.m., LPN #4 stated Resident #40 had a decline in hand functionality in the first six weeks of the fracture due to pain and swelling. They stated they do not know if the Resident could straighten their ring finger prior to the fracture. On 07/17/24 at 11:10 a.m., LPN #4 reviewed Resident #4's records. They could not locate documentation the buddy tape was applied as ordered. On 07/18/24 at 9:15 a.m., the DON stated the buddy tape order was not implemented. On 07/18/24 at 9:14 a.m., the DON stated no range of motion or physical therapy was provided to the resident to prevent a decrease in range of motion to Resident #40's fractured finger. They stated they should have provided the Resident with range of motion, physical therapy, and an order to monitor the fractured finger.
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Medication Errors (Tag F0758)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to review medications for a gradual dose reduction for four (#14, 33, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to review medications for a gradual dose reduction for four (#14, 33, 40, and #41) of five sampled residents reviewed for unnecessary medications. The DON identified 14 residents were on psychotropics medications in the facility. Findings: The Baptist Village Communities Psychotropic Medication Policy and Procedure, dated 02/20/24, read in part, Residents who receive psychotropic medications will receive gradual dose reductions and behavioral interventions unless clinically contraindicated with the intention to decrease or discontinue the use of the psychotropic medication whenever safe and possible. 1. Resident #40 had diagnoses which included dementia and depression. A physician's order, dated 03/09/22, documented escitalopram 10 mg, give one tablet by mouth daily for depression. A physician's order, dated 03/12/23, documented trazodone 50 mg tablet, may give two 25 mg to equal 50 mg one time daily for depression. A review from 07/23 of Resident #40's monthly medication regimen review did not document a recommendation for a gradual dose reduction. On 07/18/24 at 2:19 p.m., the Pharmacist stated they did not suggest a gradual dose reduction recommendation for Resident #40. They stated they were following the Resident's wishes. 2. Resident #14 had diagnoses which included emotional lability and anxiety. A physician's order, dated 05/30/23, documented effexor 75 mg extended release every one day, give with 150 mg to equal 225 mg daily with breakfast for emotional lability. A physician's order, dated 05/30/23, documented effexor 150 mg extended release every one day, give with 75 mg to equal 225 mg daily with breakfast for emotional lability. A physician's order, dated 05/30/23, documented Xanax 0.25 mg tablet at hour of sleep at 10:00 p.m. for anxiety. A physician's order, dated 06/27/22, documented Seroquel 50 mg tablet at hour of sleep for emotional lability. A physician's order, dated 06/27/22, lamotrigine 25 mg, give two tablets to equal 50 mg at bedtime for emotional lability. A review from 07/23 of Resident #14's monthly medication regimen review did not document a recommendation for a gradual dose reduction. On 07/19/24 at 10:35 a.m., the Pharmacist stated they suggested a gradual dose reduction on the above medications on 01/16/24. They stated the Resident did not want their medications changed. A Pharmacist Consult to Provider, dated 01/16/24, documented to continue the above medication regimen as is due to resident behaviors. On 07/19/24 at 10:53 a.m., the APRN, was asked if they considered the above Pharmacist Consult to Provider a gradual dose reduction recommendation for Resident #14's medications. They stated it was not a gradual dose reduction recommendation. 3. Resident #33 admitted on [DATE] with diagnoses which included Alzheimer's disease and dementia. A physician's order, dated 07/24/23, documented to administer 3 mg of melatonin at bedtime for insomnia. A physician's order, dated 07/24/23, documented to administer 75 mg of bupropion HCL (anti-depressant) twice daily for depression. A physician's order, dated 07/24/23, documented to administer 100 mg of Zoloft (anti-depressant) daily for depression. A physician's order, dated 09/05/23, documented to administer 0.5 mg of risperidone (anti-psychotic) at bedtime for dementia with psychotic disturbance. A review of the October 24 MAR, documented Resident #33 had received the above medications as scheduled from 10/01 through 10/15/23. A Resident Incident Reporting Form, dated 10/15/23, read in part, Resident states he fell when leaving the bathroom. This nurse noted him laying on his left side complaining of high stabbing pain on his right side hip area .Called provider on call who stated to send to hosp [sic]. There was no documentation of a review of residents medication. An X-ray was obtained on 10/15/23 at the hospital. The discharge summary documented a diagnosis of acute, moderately displaced interochanteric fracture of the proximal right femur. A monthly drug regimen review, dated 09/11/23, did not contain documentation to gradually reduce any of the above medications. A monthly drug regimen review, dated 10/20/23, documented the psychoactive agents would be addressed at the next onsite visit. Resident #33 returned to the facility on [DATE]. A physician's order, dated 10/20/23, documented to administer 75 mg of bupropion HCL (anti-depressant) twice daily for depression. A physician's order, dated 10/20/23, documented to administer 100 mg of Zoloft (anti-depressant) daily for depression. A physician's order, dated 10/20/23, documented to administer 0.25 mg of risperidone (anti-psychotic) at bedtime for dementia with psychotic disturbance. A physician's order, dated 10/20/23, documented to administer 25 mg of Seroquel (anti-psychotic) daily for dementia with psychotic disturbance. A monthly drug regimen review, dated 11/13/24, did not contain documentation to gradually reduce any of the medications ordered on 10/20/23. A monthly drug regimen review, dated 11/30/24, documented the psychoactive agents would be addressed on the next onsite visit. A monthly drug regimen review, dated 12/09/23, documented a request to discontinue arformoterol 15 mcg per 2 ml. A monthly medication review, dated 01/14/24, documented chart notes indicate continues to have inappropriate behaviors. Has had no recent falls. May we continue? A monthly medication review, dated 02/16/24, documented orders and chart notes reviewed. No recent changes in medication. No reported falls or significant problems of late. Recommend no changes for now. A monthly medication review, dated 04/15/24, documented orders and chart notes reviewed. Two noted falls earlier this month. Can be very aggressive with staff and others. Will not challenge his psychoactive regimen at this time. Suggest no changes for now. A monthly medication review, dated 06/24/24, documented stable currently. No reported falls or significant problems of late. Will wait full 6 months to challenge his psychoactive regimen again. 4. Resident #41 admitted on [DATE] dementia with other behavioral disturbances. A physician's order, dated 02/23/24, documented to administer 25 mg (2 tabs) of quetiapine twice daily for vascular dementia with other behavioral disturbance. A physician's order, dated 06/27/24, documented to administer 25 mg of quetiapine daily related to behaviors On 07/17/24 at 9:20 a.m., the pharmacist stated appropriate Seroquel (generic: quetiapine) was an appropriate medication for dementia with psychosis. The FDA warning, documented, elderly patients with dementia-related psychosis treated with antipsychotic drugs are at an increased risk of death. Seroquel is not approved for the treatment of patients with dementia-related psychosis.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to promote resident dignity by staff standing over a resident while assi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to promote resident dignity by staff standing over a resident while assisting them to eat. The DON identified 101 residents resided in the facility. Findings: Resident #76 admitted to the facility on [DATE] with diagnosis which included Alzheimer's disease. A quarterly assessment, dated 04/04/24, documented the resident's cognition was severly impaired and they required supervision or touching assistance with eating. On 07/15/24 at 8:08 a.m., LPN #1 pulled a chair over to a table near the TV in the dining area. LPN #1 began assisting Resident #76 with his meal. LPN #1 was standing while they assisted Resident #76 with their meal. On 07/15/24 at 8:23 a.m., LPN #1 continued to assist Resident #76 with their meal. LPN #1 continued to stand while assisting. 07/15/24 at 9:09 a.m., LPN #1 stated they were standing while assisting Resident #76 with their meal. They stated that was not the policy, per policy staff should be seated when assisting residents with their meals. On 07/19/24 at 9:14 a.m., the DON stated staff should be siting when assisting residents with meals.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0554 (Tag F0554)

Could have caused harm · This affected 1 resident

Based on observation, record review, and interview, the facility failed to ensure a resident had a physician order and an assessment to self-administer medications for one (#1) of one sampled resident...

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Based on observation, record review, and interview, the facility failed to ensure a resident had a physician order and an assessment to self-administer medications for one (#1) of one sampled resident reviewed for self-administration of medications. The DON identified 101 residents resided in the facility. Findings: The Baptist Village Communities Self-Administration of Medications policy, dated 02/20/24, read in part, .The interdisciplinary team will assess the resident to determine if self-administration of medication is clinically appropriate, safe, and feasible. The policy also read, .A physician's order will be obtained and recorded in the chart. The order also will include which specific medications can be kept at the beside. On 07/15/24 at 8:34 a.m., A bottle of saline nasal spray was observed on Resident #1's nightstand. The Resident stated they self-administered the nasal spray at night. There was no documentation the resident had physician orders to self-administer medications or for the use of the nasal spray. On 07/18/24 at 11:56 a.m., LPN #2 stated Resident #1 did not have a physician order or an assessment for the self-administration of the saline spray they observed in the Resident's room. On 07/19/24 at 7:53 a.m., the DON stated a self-administration evaluation and a physician order was needed for medications at bedside.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to accurately complete a quarterly assessment for one (#45) of 21 samp...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to accurately complete a quarterly assessment for one (#45) of 21 sampled residents for accurate MDS assessments. The DON identified 101 residents resided in the facility. Findings: The Facility's Comprehensive Care Plan Policy and Procedure, dated 02/20/24, documented the facility must conduct initially and periodically a comprehensive, accurate, standardized assessment. Resident #45 admitted to the facility on [DATE] with diagnoses which included parkinsonism and psychotic disorder with hallucinations. A physician's order, dated 02/19/24, documented to administer 34 mg of Nuplazid (antipsychotic medication) at bedtime. An admission assessment, dated 03/01/24, document Resident #45 had not received antipsychotic medications. The Feburary MAR documented the Nuplazid had been administered each day of the look back period. On 07/19/24 at 11:11 a.m., MDS Coordinator #1 stated the admission assessment did not document Resident #45 had taken an antipsychotic. On 07/19/24 at 11:12 a.m., MDS coordinator #1 stated the resident had received the Nuplazid during the look back period. They stated the admission assessment had not been coded correctly.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure a care plan was revised to include the use of ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure a care plan was revised to include the use of bed rails for two (#4 and #19) of two sampled residents whose care plans were reviewed for bed rail use. The DON identified 101 residents resided in the facility. Findings: The Baptist Village Communities Comprehensive Care Plan Policy and Procedure dated 02/20/24, read in part, The comprehensive care plan .will be updated quarterly .or as needed/identifies as preference changes occur or healthcare need warrant. The BAPTIST VILLAGE COMMUNITIES BED RAIL POLICY AND PROCEDURE dated 02/20/24, read in part, Resident care plan will include use of bed rails as evaluated. 1. Resident #4 had diagnoses which included fracture of right lower leg and need for assistance with personal care. On 07/17/24 at 7:45 a.m., Resident #4 was observed in bed with two bed rails up on each side of the head of the bed. Resident #4's care plan did not document the use of bed rails. On 07/17/24 at 12:29 p.m., MDS Coordinator #2 stated the use of positioning rails was not documented in the Resident's care plan. They stated it should have been documented. 2. Resident #19 was admitted on [DATE] with diagnoses of hemiplegia and hemiparesis. On 07/18/24 at 9:18 a.m., the DON stated Resident #19 had the bed rails since admission. Resident #19's care plan did not document the use of bed rails. On 07/18/24 at 9:35 a.m., MDS Coordinator #2 stated the use of positioning rails was not documented in the Resident's care plan.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

Based on observation, record review, and interview, the facility failed to ensure oxygen tubing and concentrator filters were changed per physician's order for one (#4) of one resident sampled for res...

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Based on observation, record review, and interview, the facility failed to ensure oxygen tubing and concentrator filters were changed per physician's order for one (#4) of one resident sampled for respiratory care. The DON identified 11 residents used supplemental oxygen in the facility. Findings: The Baptist Village Communities Oxygen Administration Procedure policy, dated 05/24, read in part, Change nasal cannula .weekly. Resident #4 had diagnoses which included chronic respiratory failure and chronic obstructive pulmonary disease. A physician's order, dated 04/10/24, documented change nasal cannula, clean filters, and dry concentrator filters one time weekly. On 07/15/24 at 7:59 a.m., Resident #4's oxygen tubing on the concentrator was dated 06/24/24. The oxygen tubing on the portable tank was dated 06/03/24. The concentrator filters had dust build up. On 07/15/24 at 3:33 p.m., LPN #3 stated oxygen tubing and concentrator filters were to be changed once a week. On 07/15/24 at 3:36 p.m., LPN #3 made observation of Resident #4's oxygen tubing and filters on the concentrator, and tubing on the portable oxygen tank. They stated the tubing were not changed and the filters were not cleaned as ordered.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Staffing Information (Tag F0732)

Could have caused harm · This affected 1 resident

Based on observation, record review, and interview, the facility failed to ensure staffing information, which included the facility name, date, actual hours worked for RNs, LPNs, CMAs, and CNAs, and t...

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Based on observation, record review, and interview, the facility failed to ensure staffing information, which included the facility name, date, actual hours worked for RNs, LPNs, CMAs, and CNAs, and the resident census was posted in a prominent place readily accessible to residents and visitors. The DON identified 101 residents resided in the facility. Findings: On 07/15/24 at 7:14 a.m., a tour of the memory care unit was conducted to locate posted nursing staffing information. A plastic note holder located outside of the nurses' station had a daily assignment sheet, there was a list of staff members working the 7:00 a.m. to 3:00 p.m. shift. The date 07/15/24 was located near the left upper side of the page. There was no census or actual hours worked documented. There were no RNs listed on the page. On 07/17/24 at 7:05 a.m., a tour of the facility was conducted to locate posted nursing staffing information. Plastic note holders were located on each unit with daily assignment sheets, there was a list of staff members working the 7:00 a.m. to 3:00 p.m. shift. The date 07/15/24 was located near the left upper side of the pages. There was no census or actual hours worked documented. There were no RNs listed on the pages. On 07/19/24 at 9:20 a.m., the AIT stated we don't put the hours on there, it is for eight hour shift. On 07/19/24 at 9:21 a.m. the AIT stated the assignment sheet did not have the census on it. They stated they had RNs in the building but it was not posted unless it was on the assignment sheet.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to maintain infection control while handling wet linens....

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to maintain infection control while handling wet linens. The DON identified 28 resident resided on the memory care unit. Findings: A Infection Control Policy, dated 02/02/24, read in part, The objective of this requirement is for health center to develop a comprehensive infection control policy that establishes a health center-wide system for the prevention, identification, investigation, and control of infections of residents. A Personal Protective Equipment Use to Prevent Spread of Multidrug-resistant Organisms policy, dated 02/20/24, read in part, Use of PPE is based on the team member interaction with residents and the potential for exposure to blood, bodily fluids, or pathogens (e.g., gloves are worn when contact with blood, body fluids, mucous membranes, non-intact skin, or potentially contaminated surfaces or equipment are anticipated). On 07/15/24 at 9:35 a.m., a wet cloth bed pad, a wet blanket, a wet gown, and a clear trash bag were observed on the floor in room [ROOM NUMBER]. On 07/15/24 at 9:37 a.m., CNA #3 was observed to enter room and pick up the dirty linens without wearing appropriate PPE. The linens were not placed in a bag. CNA #3 was observed carrying the wet linens down the hall. The wet linens were touching their clothing. On 07/15/24 at 9:38 a.m., CNA #3 stated they should not pick up or transport dirty linens without wearing gloves. On 07/19/24 at 9:16 a.m., the DON stated wet linens should be placed in a bag and should not be placed on the floor. They stated gloves were to be worn when picking up soiled linens.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0565 (Tag F0565)

Could have caused harm · This affected multiple residents

Based on record review and interview the facility failed to notify residents they were allowed to have resident council without staff present. The facility's deficient practice interfered with the res...

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Based on record review and interview the facility failed to notify residents they were allowed to have resident council without staff present. The facility's deficient practice interfered with the resident's right to hold group meetings privately. The DON identified 101 residents resided in the facility. Findings: A Resident Rights: Resident and Family Groups policy, dated 02/20/24, stated team members, visitors and other guests may only attend the meeting upon invitation. On 07/17/24 at 10:55 a.m., the nine residents in attendance stated they were unaware they were allowed to have a resident council meeting without staff present. The social service staff member stated the were unaware but would review the policy.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0574 (Tag F0574)

Could have caused harm · This affected multiple residents

Based on observation, record review and interview, the facility failed to ensure the ombudsman's contact information was posted in view of residents. The facility's deficient practice interfered with ...

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Based on observation, record review and interview, the facility failed to ensure the ombudsman's contact information was posted in view of residents. The facility's deficient practice interfered with the resident's rights to communicate and access the state's ombudsman office. The DON identified 101 residents resided in the facility. Findings: Review of the facility's policy titled Resident Rights provided by the Administrator revealed .resident's right to . communication with and access to people and services, both inside and outside the facility .exercise his or her rights as a resident of the facility and as a resident or citizen of the United States .exercise his or her rights without interference, coercion .from the facility communicate with outside agencies .state long-term care ombudsman . On 07/17/24 at 11:36 a.m., an interview with the nine resident council members in attendance revealed they were unaware of who the ombudsman was, what their purpose was, or where to find that information. On 07/17/24 at 11:43 a.m., an eight by ten document with the Ombudsman name was located on the information board by the long-term care halls, but was written in small print, displayed out of view for resident's utilizing a wheelchair. There was no information board located on the skilled halls.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0576 (Tag F0576)

Could have caused harm · This affected multiple residents

Based on interview, the facility failed to provide mail delivery to residents on Saturdays. The DON identified 101 residents resided in the facility. Findings: On 07/17/24 at 11:22 a.m., nine members ...

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Based on interview, the facility failed to provide mail delivery to residents on Saturdays. The DON identified 101 residents resided in the facility. Findings: On 07/17/24 at 11:22 a.m., nine members of resident council stated the mail did not get distributed on the weekends. On 07/17/24 at 11:24 a.m., the social services staff stated mail gets delivered Saturdays but does not get passed out until Monday.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0577 (Tag F0577)

Could have caused harm · This affected multiple residents

Based on observation and interview, the facility failed to ensure survey results were readily accessible/available to residents and visitors. The DON identified 101 residents resided in the facility....

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Based on observation and interview, the facility failed to ensure survey results were readily accessible/available to residents and visitors. The DON identified 101 residents resided in the facility. Findings: On 07/17/24 at 11:28 a.m., the nine resident council members stated they did not know where the state inspection book was. On 07/17/24 at 11:43 a.m., a sign was observed posted on the information board on the long-term care halls. The sign documented that survey results could be found at the front desk. There was no sign or mention of the survey results by the skilled halls.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Grievances (Tag F0585)

Could have caused harm · This affected multiple residents

Based on interview and record review, the facility failed to ensure residents and resident representatives were able to file a grievance form anonymously and post information regarding the name of the...

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Based on interview and record review, the facility failed to ensure residents and resident representatives were able to file a grievance form anonymously and post information regarding the name of the grievance official. The DON identified 101 residents resided in the facility. Findings: A Grievance Policy and Procedure, dated 02/2024, read in part the health center will provide a mechanism for filing a grievance/complaint without fear of retaliation .will provide residents, resident representatives and others information about the mechanisms and procedure to file a grievance; provide a designated individual to oversee the grievance process . On 07/17/24 at 11:10 a.m., the resident council members stated they did not know how to file a grievance, but that staff usually take care of their issues. On 07/17/24 at 11:22 a.m., the social services staff stated they were not positive who the grievance official was.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected multiple residents

Based on observation, record review, and interview, the facility failed to provide care in a timely manner to a resident with a fractured finger for one (#40) of three sampled residents reviewed for f...

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Based on observation, record review, and interview, the facility failed to provide care in a timely manner to a resident with a fractured finger for one (#40) of three sampled residents reviewed for falls. The DON identified 101 residents resided in the facility. Findings: Resident #40 had diagnoses which included parkinsonism and pain. A nursing note, dated 02/18/24, documented Resident #40 had a fall and complained of pain to their right hand. An x-ray report, dated 02/19/24, documented acute fracture in the right proximal phalanx of the fourth finger with mild soft tissue swelling. A physician's order, dated 02/19/24, documented ice pack, four times daily for 14 days. Apply ice pack to right hand for 20 minutes max. A physician's order, dated 02/20/24, documented appointment ortho hand specialty referral, send x-ray result. Resident #40 was not seen by any provider until 03/17/24. A physician's order, dated 03/17/24, documented buddy tape 3-4 fingers for three weeks. Resident #40 was first seen for the ortho consult on 04/03/24. On 07/15/24 at 9:19 a.m., Resident #40 stated they fell in 02/24 and broke their ring finger. They stated they did not get therapy for the finger and did not see an ortho surgeon for two months. On 07/17/24 at 10:52 a.m., LPN #4 stated Resident #40 did not see the ortho hand specialist until 04/03/24. They stated the appointment was not set up and they should have followed up to prevent delay in care. On 07/17/24 at 11:03 a.m., LPN #4 stated Resident #40 had a delay in receiving care. On 07/18/24 at 8:48 a.m., the DON stated Resident #40 was first seen by a provider on 03/17/24. On 07/18/24 at 9:14 a.m., the DON stated the interventions implemented between 02/18/24 through 03/17/24 were ice pack and Tylenol as needed for pain.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0700 (Tag F0700)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure a resident was assessed for the use of bed rai...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure a resident was assessed for the use of bed rails, an order and consent had been obtained prior to installation for two (#4 and #19) of two sampled residents reviewed for bed rails. The DON identified 13 residents who used bedrails in the facility. Findings: The BAPTIST VILLAGE COMMUNITIES BED RAIL POLICY AND PROCEDURE dated 02/20/24, read in part, completion of individual bed rail evaluation. The policy also read, .obtain informed consent from resident and/or resident representative .obtain physician order for medical symptoms evaluating the need for bed rail use. 1. Resident #4 had diagnoses which included fracture of right lower leg and need for assistance with personal care. Resident #4's quarterly resident assessment, dated 06/18/24, documented Resident #4 required extensive assistance with transfers. On 07/17/24 at 7:45 a.m., Resident #4 was observed in bed with two rails up on each side of the head of the bed. There was no documentation the facility assessed the Resident prior to the use of bed rails and no documented order for the bed rails. On 07/17/24 at 10:24 a.m., CNA #2 made observation of Resident #4's bed rails. They stated the resident used the rails to aide in positioning. On 07/17/24 at 11:14 a.m., LPN #4 stated the Resident had used the positioning rails since 01/24. On 07/17/24 at 11:17 a.m., LPN #4 stated there should be a form the facility and resident family filled out prior to the use of the positioning rails, an assessment completed, and should have a physician's order. They stated they could not locate any of the above documents for Resident #4. On 07/17/24 at 12:04 p.m., the Director of Quality stated they could not locate an assessment and consent form for the use of the positioning rails for Resident #4. 2. Resident #19 was admitted on [DATE] with diagnoses of hemiplegia and hemiparesis. Resident #19's quarterly resident assessment, dated 07/02/24, documented the Resident had severe cognitive impairment and required extensive assistance with transfers. On 07/18/24 at 9:18 a.m., the DON stated Resident #19 had the bed rails since admission. There was no documentation the facility assessed the Resident prior to the use of bed rails and no documented order for the bed rails. On 07/18/24 at 10:31 a.m., the DON stated there was no physician's order, consent, or an assessment for the use of the positioning bed rails for Resident #19.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, record review, and interview, the facility failed to ensure: a. food items were labeled, dated and stored according to facility policy; b. proper food handling practices were fol...

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Based on observation, record review, and interview, the facility failed to ensure: a. food items were labeled, dated and stored according to facility policy; b. proper food handling practices were followed to prevent the outbreak of foodborne illness; c. that staff changed gloves between task and according to facility policy; d. proper sanitization pratices or safety of the residents according to facility policy; e. hot food temperatures were documented according to facility policy. Findings: The DON reported 101 residents resided in the facility. a. The facility's policy Food and Supply Storage revised 1/24, read in part Cover, label and date unused portions and open packages. On 07/15/24 at 7:11 a.m., Dietary Aide #1 reported that all food items should be dated, labeled and stored. On 07/15/24 at 7:12 a.m., Dietary Aide #1 reported the tater tots, chicken tenders and bread should be dated, labeled and stored. On 07/12/24 at 7:18 a.m., Dietary Aide #1 reported it was bowl of sausages on the counter uncovered. b. The facility's policy Food Handling Guidelines undated, read in part Foods should be held hot for service at a temperature of 135 degree Fahrenheit or higher. On 07/12/24 at 8:00 a.m., Dietary Aide #1 reported the bacon temperature was 125 degrees. On 07/12/24 at 8:01 a.m., Dietary Aide #1 reported the temperature of the bacon was not acceptable, its supposed to be 135 degrees. c. A facility's policy Food Handling Guidelines revised 1/24, read in part Single use disposable gloves are worn when preparing foods that will not be cooked again (ready-to-eat foods) and while serving food. Gloves are to be placed over clean hands. Gloves are changed between tasks or if punctured or ripped. On 07/12/24 at 7:15 am., Dietary Aide #2 cracked eggs, handed silverware and condiments to resident, wiped counter and cooked eggs in skillet. On 07/12/24 at 7:15 am, Dietary Aide #2 reported they were supposed to change gloves between task. d. A facility's policy Sanitation and Infection Prevention/Control/ Dishwater Temperatures revised 1/24, read in part Final Rinse Sanitizer Solution Concentration 50-100 parts per million (ppm) sodium hypochlorite(chlorine) on dish surface in final rinse (minimum of 100 degree Fahrenheit). Each work area shall be equipped with sanitizing solution. Final rinse sanitizer concentration during each period of use. On 07/12/24 at 7:40 a.m., Dishwasher #1 reported the sanitizer solution bucket was empty and no parts per million (ppm) could be measured. On 07/12/24 at 7:41 a.m., Dishwasher #1 reported that the warewasher is supposed to have sanitizer solution in use to have clean dishes. e. A facility's policy Food Handling Guidelines undated, read in part Temperatures of hot food in service will be documented. On 07/12/24 at 8:04 a.m., no temperatures of hot food was documented; On 07/12/24 at 8:05 a.m., the Dietary Aide reported the hot food temperature log has not been documented.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0919 (Tag F0919)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure call devices were accessible to residents for two (#17 and #58...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure call devices were accessible to residents for two (#17 and #58) of 28 resident observed for call lights in the memory care unit. The DON identified 101 residents resided in the facility. Findings: A Call Light Answering Policy and Procedure, dated 02/20/24, read in part, BVC recognizes that residents may call for assistance frequently. It is the responsibility of the team to answer the call for service. 1. Resident #37 admitted on [DATE] with diagnoses which included dementia and heart failure. A quarterly assessment, dated 04/16/24, documented the resident was dependent on staff for assistance with their ADLs. On 07/15/24 at 7:25 a.m.,the call light cord was observed hanging over the head of the bed. The call light was not accessible to Resident #37 2. Resident #58 admitted on [DATE] with diagnoses which included diastolic (congestive) heart failure and Alzheimer's disease. A quarterly assessment, dated 06/06/24, documented the resident required supervision or touching assistance with their ADLs. On 07/15/24 at 7:18 a.m., two call light cords were observed hanging over the foot of the bed of the empty bed in the room. Resident #58 was observed to be lying in his bed with neither call light accessible. On 07/15/24 at 7:26 a.m., CNA #1 stated Resident #58's call light cord was not within reach of the resident. On 07/15/24 at 7:28 a.m., CNA #1 stated Resident #37's call light cord was not within reach of the resident. On 07/19/24 at 9:18 a.m., the DON stated call devices should be within reach at all times.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected most or all residents

Based on observation, record review and interview the facility failed to ensure breakfast menu was posted. Findings: The DON reported 101 residents, resided in the facility. The facility's policy Men...

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Based on observation, record review and interview the facility failed to ensure breakfast menu was posted. Findings: The DON reported 101 residents, resided in the facility. The facility's policy Menu Posting and Menu Substitution dated 1/24, read in part Menus are to be posted at least one week in advance or more if state regulation requires. Menus are to be posted at a height and in font (minimum 14 Font) that can be easily read by all residents. Menus should include all daily available for each meal. On 07/12/24 at 8:31 a.m., no breakfast menu was posted. On 07/16/24 at 2:08p.m. the Registered Dietician reported they were not sure if the menu was posted.
MINOR (C)

Minor Issue - procedural, no safety impact

Deficiency F0838 (Tag F0838)

Minor procedural issue · This affected most or all residents

Based on record review and interview, the facility failed to ensure a facility assessment was updated annually. The DON identified 101 residents resided in the facility. Findings: A Facility Assessme...

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Based on record review and interview, the facility failed to ensure a facility assessment was updated annually. The DON identified 101 residents resided in the facility. Findings: A Facility Assessment Tool, documented the date of assessment or update was 11/21/17. It documented the date the facility assessment was reviewed with QAA/QAPI was 12/13/17. On 07/19/24 at 9:23 a.m., the Administrator stated the facility assessment was to be updated annually. On 07/19/24 at 9:27 a.m., the Administrator stated their process was to change any information that required to be updated in the facility assessment. On 07/19/24 at 9:29 a.m., the Administrator reviewed the facility assessment. They stated according to you it has not been updated.
Dec 2019 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview, it was determined the facility failed to ensure an allegation of abuse was reported to th...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview, it was determined the facility failed to ensure an allegation of abuse was reported to the OSDH (Oklahoma State Department of Health) within two hours of receipt of the allegation for one (#21) of one sampled resident reviewed with an allegation of abuse. The Resident Census and Conditions of Residents form, dated [DATE], identified 99 residents who resided in the facility. Findings: A facility policy titled, [Named facility] Abuse, Neglect, Mistreatment and Misappropriation of Resident Property, documented: .The health center will ensure that all alleged violations involving abuse .are reported immediately, but not later than 2 hours after the allegation is made . Resident #21 had a diagnosis of dementia. A significant change assessment, dated [DATE], documented the resident was severely impaired in cognitive skills for daily decision making. He was dependent on staff assistance for activities of daily living. He had no functional limitation in range of motion for his upper extremities. He used a walker. He had no behavioral symptoms directed toward others. A care plan, updated on [DATE], documented, .Cognition .[Named resident] is alert and oriented. He has forgetfulness XXX[DATE] 3/11 [during the 3:00 p.m. to 11:00 p.m. shift]: A female resident .reports that this resident held her hand and reached to her breast, family notified. Intervention: Will keep this resident separate from the female resident . A resident incident reporting form, dated [DATE] at 4:53 p.m., documented a female resident reported resident #21 .held her hand and reached to her breast . A nurse's note, dated [DATE] at 6:29 p.m., documented, A female resident .reports that this resident held her hand and reached to her breast. family notified. NP [nurse practitioner], and all the appropriate staffs was notified. Will monitor resident very closely. An OSDH initial incident report form, transmitted [DATE] at 4:38 p.m., documented, .Incident date 10-29-2019 .[Named resident] .Allegations of abuse . The form documented, on [DATE] at approximately 5:00 p.m., a female resident notified the charge nurse resident #21 had held her hand and touched her breast .2 or 3 weeks ago .[Named resident] has been observed wandering the neighborhood looking for his wife .who is deceased and has a history of verbal and physical aggression . The OSDH initial incident report form was not transmitted to the OSDH until approximately 23 hours after the incident was reported to a facility staff member. On [DATE] at 9:40 a.m., the ADM (administrator) was asked when allegations involving abuse should be reported to the OSDH. He stated a report should be filed within 24 hours. He was notified an initial report must be submitted within two hours of receipt of the allegation if the allegation involved possible abuse or serious injury.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, it was determined the facility failed to ensure an abuse investigation was thoroughly do...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, it was determined the facility failed to ensure an abuse investigation was thoroughly documented for one (#21) of one sampled resident reviewed with an allegation of abuse. The Resident Census and Conditions of Residents form, dated [DATE], identified 99 residents who resided in the facility. Findings: A facility policy titled, [Named facility] Abuse, Neglect, Mistreatment and Misappropriation of Resident Property, documented: .It is the policy of this health care center that reports of 'abuse' .are promptly and thoroughly investigated .The investigation will include .Residents' statements .involved team members and witness statements of events . Resident #21 had a diagnosis of dementia. A significant change assessment, dated [DATE], documented the resident was severely impaired in cognitive skills for daily decision making. He was dependent on staff assistance for activities of daily living. He had no functional limitation in range of motion for his upper extremities. He used a walker. He had no behavioral symptoms directed toward others. A care plan, updated on [DATE], documented, .Cognition .[Named resident] is alert and oriented. He has forgetfulness XXX[DATE] 3/11 [during the 3:00 p.m. to 11:00 p.m. shift]: A female resident .reports that this resident held her hand and reached to her breast, family notified. Intervention: Will keep this resident separate from the female resident . A resident incident reporting form, dated [DATE] at 4:53 p.m., documented a female resident reported resident #21 .held her hand and reached to her breast . A nurse's note, dated [DATE] at 6:29 p.m., documented, A female resident .reports that this resident held her hand and reached to her breast. family notified. NP [nurse practitioner], and all the appropriate staffs was notified. Will monitor resident very closely. An OSDH (Oklahoma State Department of Health) initial incident report form, transmitted [DATE] at 4:38 p.m., documented, .Incident date 10-29-2019 .[Named resident] .Allegations of abuse . The form documented, on [DATE] at approximately 5:00 p.m., a female resident notified the charge nurse resident #21 had held her hand and touched her breast .2 or 3 weeks ago .[Named resident] has been observed wandering the neighborhood looking for his wife .who is deceased and has a history of verbal and physical aggression . An OSDH final incident report form, transmitted [DATE] at 4:32 p.m., documented, .Reviewed incident report and interviewed residents and involved staff. There has been no further behavioral disturbance between [Named resident #21 and unidentified female resident] observed. Resident denies any pain or discomfort. There is no redness, discoloration or any new or worsening injury related to this incident .Staff to observe both resident's location frequently and keep them away from each other. Staff will promptly re-direct [Named resident #21] if he is observed looking for his wife. Staff educated to promptly report any suspicion of inappropriate behavior . There was no documentation found which included which residents and staff were interviewed, what questions were asked during the interviews, and results of the interviews conducted. There was no documentation of whether any other residents reported resident #21 had touched them in their private areas and how the facility protected them from potential further abuse. An IDT [interdisciplinary team] note, dated [DATE], documented, .10/28 [[DATE]] sexual behaviors . On [DATE] at 9:40 a.m., the DON (director of nurses) and the ADM (administrator) were asked if they had documentation of the investigation conducted related to the allegation of abuse for resident #21. The DON stated all the documentation was in the resident's EMR (electronic medical record). She stated she would look for the documentation. At 10:25 a.m., the ADON said, We did the investigation, but we didn't write anything down. The DON and the ADON were asked if they had interviewed other residents. The DON stated they had talked with the residents involved in the incident and with other residents who were able to be interviewed. They stated they did not document the questions asked or the results of the interviews. The DON stated they also interviewed staff including the charge nurse, wound care nurse, CNA's and CMA's. The DON stated they did not document the questions asked or the results of these interviews. They were notified they must maintain documentation to show a thorough investigation had been completed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0638 (Tag F0638)

Could have caused harm · This affected 1 resident

Based on record review and interview, it was determined the facility failed to ensure a quarterly assessment was completed timely for one (#2) of 12 sampled residents whose assessments were reviewed. ...

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Based on record review and interview, it was determined the facility failed to ensure a quarterly assessment was completed timely for one (#2) of 12 sampled residents whose assessments were reviewed. The Resident Census and Conditions of Residents form, dated 12/17/19, documented 99 residents who resided in the facility. Findings: Resident #2 had diagnoses which included Alzheimer's disease, unspecified dementia without behaviors, major depressive disorder, chronic kidney disease, benign prostatic hyperplasia, hypertension and history of venous thrombosis and embolism. A quarterly assessment, dated 07/08/19, documented the resident was severely impaired in cognitive skills for daily decision making. There were no other assessments completed since 07/08/19. On 12/19/19 at 9:08 a.m., the MDS (minimum data set) LPN (licensed practical nurse) coordinator was asked what the policy was for conducting quarterly assessments. She stated assessments were to be completed 92 days after the last quarterly assessment. She reviewed the resident's most recent assessment and stated a quarterly assessment should have been completed in October 2019. She said, I missed it.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On [DATE] at 1:00 p.m., the following employee files were reviewed: LPN #1 was hired on [DATE]. There were no documented refe...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On [DATE] at 1:00 p.m., the following employee files were reviewed: LPN #1 was hired on [DATE]. There were no documented reference checks from previous employers for the staff member. CNA #1 was hired on [DATE]. There were no documented reference checks from previous employers for the staff member. CNA #2 was hired on [DATE]. There were no documented reference checks from previous employers for the staff member. RN #1 was hired on [DATE]. There were no documented reference checks from previous employers for the staff member. LPN #3 was hired on [DATE]. There were no documented reference checks from previous employers for the staff member. At 3:27 p.m., the human resource specialist was asked who was responsible for completing reference checks for potential employees. She stated the dining employees were her responsibility. She stated the DON was responsible for the nursing staff reference checks and LPN #4 was responsible for completing the CMA and CNA reference checks. She was asked to review the files for LPN's #1 and #3, RN #1, and CNA's #1 and #2. She was asked if reference checks were completed for the identified staff. She stated there was no documentation of completed reference checks. At 3:40 p.m., the DON was asked if she was responsible for completing reference checks for LPN's, CMA's and CNA's who were potential employees. She said, No, our human resources usually does the reference checks unless the process needs to be sped up, and if that is the case I will do the reference checks on LPN's and RN's. She was asked where reference checks were documented. She stated on the staff member's application form. She was then asked to review the application forms for completed reference checks for LPNs #1 and #3 and RN #1. She stated she did not see completed reference checks for the staff members. At 3:45 p.m., LPN #4 was asked who was responsible for conducting reference checks for potential employees. She stated whoever completed the interview was responsible. She was asked where completed reference checks were documented. She stated on the application. She was asked to review the application forms for completed reference checks for CNAs #1 and #2. She stated they had not been completed. At 4:00 p.m., the ADM was asked if reference checks were to be completed for potential employees. He stated he was not sure. He was then asked who was responsible for completing reference checks for potential employees. He stated the ADON or the DON were responsible. The ADM was asked to review the applications for completed employee reference checks for newly hired RN #1, LPNs #1 and #3, and CNAs #1 and #2. He acknowledged no reference checks had been completed. He was notified reference checks must be completed for potential new employees. Based on record reviews and interviews, it was determined the facility failed to implement their abuse policy to ensure: a. an allegation of abuse was reported within two hours of receipt of the allegation to the OSDH (Oklahoma State Department of Health) for one (#21) of one sampled resident reviewed with an allegation of abuse; b. an abuse investigation was thoroughly documented for one (#21) of one sampled resident reviewed with an allegation of abuse; and c. reference checks were conducted for potential new employees for five (RN [registered nurse] #1, LPN [licensed practical nurse] #1 and #3, and CNA's [certified nurse aides] #1 and #2) of five newly hired employee files reviewed. The Resident Census and Conditions of Residents form, dated [DATE], identified 99 residents who resided in the facility. Findings: A facility policy titled, [Named facility] Abuse, Neglect, Mistreatment and Misappropriation of Resident Property, documented: .The health center will ensure that all alleged violations involving abuse .are reported immediately, but not later than 2 hours after the allegation is made .It is the policy of this health care center that reports of 'abuse' .are promptly and thoroughly investigated .The investigation will include .Residents' statements .involved team members and witness statements of events . .It is the policy of this health center to screen employees and volunteers prior to working with residents. Screening components include verification of references .Before new team members are permitted to work with residents, references provided by the prospective team member will be verified . 1. Resident #21 had a diagnosis of dementia. A significant change assessment, dated [DATE], documented the resident was severely impaired in cognitive skills for daily decision making. He was dependent on staff assistance for activities of daily living. He had no functional limitation in range of motion for his upper extremities. He used a walker. He had no behavioral symptoms directed toward others. A care plan, updated on [DATE], documented, .Cognition .[Named resident] is alert and oriented. He has forgetfulness XXX[DATE] 3/11 [during the 3:00 p.m. to 11:00 p.m. shift]: A female resident .reports that this resident held her hand and reached to her breast, family notified. Intervention: Will keep this resident separate from the female resident . A resident incident reporting form, dated [DATE] at 4:53 p.m., documented a female resident reported resident #21 .held her hand and reached to her breast . A nurse's note, dated [DATE] at 6:29 p.m., documented, A female resident .reports that this resident held her hand and reached to her breast. family notified. NP [nurse practitioner], and all the appropriate staffs was notified. Will monitor resident very closely. An OSDH initial incident report form, transmitted [DATE] at 4:38 p.m., documented, .Incident date 10-29-2019 .[Named resident] .Allegations of abuse . The form documented, on [DATE] at approximately 5:00 p.m., a female resident notified the charge nurse resident #21 had held her hand and touched her breast .2 or 3 weeks ago .[Named resident] has been observed wandering the neighborhood looking for his wife .who is deceased and has a history of verbal and physical aggression . The OSDH initial incident report form was not transmitted to the OSDH until approximately 23 hours after the incident was reported to a facility staff member. An OSDH final incident report form, transmitted [DATE] at 4:32 p.m., documented, .Reviewed incident report and interviewed residents and involved staff. There has been no further behavioral disturbance between [Named resident #21 and unidentified female resident] observed. Resident denies any pain or discomfort. There is no redness, discoloration or any new or worsening injury related to this incident .Staff to observe both resident's location frequently and keep them away from each other. Staff will promptly re-direct [Named resident #21] if he is observed looking for his wife. Staff educated to promptly report any suspicion of inappropriate behavior . There was no documentation found which included which residents and staff were interviewed, what questions were asked during the interviews, and results of the interviews conducted. There was no documentation of whether any other residents reported resident #21 had touched them in their private areas and how the facility protected them from potential further abuse. An IDT [interdisciplinary team] note, dated [DATE], documented, .10/28 [[DATE]] sexual behaviors . On [DATE] at 9:40 a.m., the DON (director of nurses) and the ADM (administrator) were asked if they had documentation of the investigation conducted related to the allegation of abuse for resident #21. The DON stated all the documentation was in the resident's EMR (electronic medical record). She stated she would look for the documentation. At 9:49 a.m., the ADM was asked when allegations involving abuse should be reported to the OSDH. He stated a report should be filed within 24 hours. He was notified an initial report must be submitted within two hours if the allegation involved possible abuse or serious injury. At 10:25 a.m., the DON and the ADON (assistant director of nurses) were asked for documentation of the investigation related to resident #21. The ADON said, We did the investigation, but we didn't write anything down. They were asked if they had interviewed other residents. The DON stated they had talked with the residents involved in the incident and with other residents who were able to be interviewed. They stated they did not document the questions asked or the results of the interviews. The DON stated they also interviewed staff including the charge nurse, wound care nurse, CNA's and CMA's. The DON stated they did not document the questions asked or the results of these interviews. They were notified they must maintain documentation to show a thorough investigation had been completed.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 1 life-threatening violation(s), Special Focus Facility, 3 harm violation(s), $34,272 in fines. Review inspection reports carefully.
  • • 29 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $34,272 in fines. Higher than 94% of Oklahoma facilities, suggesting repeated compliance issues.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Baptist Village Of Oklahoma City's CMS Rating?

CMS assigns Baptist Village of Oklahoma City an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Oklahoma, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Baptist Village Of Oklahoma City Staffed?

CMS rates Baptist Village of Oklahoma City's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 52%, compared to the Oklahoma average of 46%.

What Have Inspectors Found at Baptist Village Of Oklahoma City?

State health inspectors documented 29 deficiencies at Baptist Village of Oklahoma City during 2019 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 3 that caused actual resident harm, 24 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Baptist Village Of Oklahoma City?

Baptist Village of Oklahoma City is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 120 certified beds and approximately 97 residents (about 81% occupancy), it is a mid-sized facility located in Oklahoma City, Oklahoma.

How Does Baptist Village Of Oklahoma City Compare to Other Oklahoma Nursing Homes?

Compared to the 100 nursing homes in Oklahoma, Baptist Village of Oklahoma City's overall rating (1 stars) is below the state average of 2.6, staff turnover (52%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Baptist Village Of Oklahoma City?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the substantiated abuse finding on record.

Is Baptist Village Of Oklahoma City Safe?

Based on CMS inspection data, Baptist Village of Oklahoma City has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility is currently on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes nationwide). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Oklahoma. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Baptist Village Of Oklahoma City Stick Around?

Baptist Village of Oklahoma City has a staff turnover rate of 52%, which is 6 percentage points above the Oklahoma average of 46%. Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Baptist Village Of Oklahoma City Ever Fined?

Baptist Village of Oklahoma City has been fined $34,272 across 2 penalty actions. The Oklahoma average is $33,422. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Baptist Village Of Oklahoma City on Any Federal Watch List?

Baptist Village of Oklahoma City is currently an SFF Candidate, meaning CMS has identified it as potentially qualifying for the Special Focus Facility watch list. SFF Candidates have a history of serious deficiencies but haven't yet reached the threshold for full SFF designation. The facility is being monitored more closely — if problems continue, it may be added to the official watch list. Families should ask what the facility is doing to address the issues that led to this status.