Eastgate Nursing & Rehabilitation Center

198 Waterman Avenue, East Providence, RI 02914 (401) 431-2087
For profit - Limited Liability company 60 Beds HEALTH CONCEPTS, LTD. Data: November 2025
Trust Grade
75/100
#14 of 72 in RI
Last Inspection: November 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Eastgate Nursing & Rehabilitation Center has a Trust Grade of B, which means it is a good choice overall, indicating solid performance in care and services. It ranks #14 out of 72 facilities in Rhode Island, placing it in the top half of the state, and #7 out of 41 in Providence County, suggesting only six local options are better. However, the facility is experiencing a worsening trend, with issues increasing from 3 in 2023 to 6 in 2024. Staffing is a strength here, with a rating of 4 out of 5 stars and a turnover rate of 34%, which is below the state average, indicating that staff members tend to stay longer and are familiar with the residents. On the downside, there have been some concerning incidents, such as staff touching food with ungloved hands, failing to post safety signs for oxygen use in residents' rooms, and a significant medication error involving a resident's blood pressure medication, which raises potential safety concerns. Overall, while there are strengths, families should consider these weaknesses carefully when researching this facility.

Trust Score
B
75/100
In Rhode Island
#14/72
Top 19%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
3 → 6 violations
Staff Stability
○ Average
34% turnover. Near Rhode Island's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Rhode Island facilities.
Skilled Nurses
✓ Good
Each resident gets 44 minutes of Registered Nurse (RN) attention daily — more than average for Rhode Island. RNs are trained to catch health problems early.
Violations
⚠ Watch
14 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★☆
4.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2023: 3 issues
2024: 6 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (34%)

    14 points below Rhode Island average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 34%

12pts below Rhode Island avg (46%)

Typical for the industry

Chain: HEALTH CONCEPTS, LTD.

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 14 deficiencies on record

Nov 2024 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to implement a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to implement a comprehensive person-centered care plan related to skin integrity for 1 of 1 resident observed, Resident ID #50, and a Hoyer lift (mechanical lift) transfer for 1 of 4 residents reviewed, Resident ID #48. Findings are as follows: Record review of the State Operations Manual (SOM) Appendix PP-Guidance to Surveyors for Long Term Care Facilities, updated on 8/8/2024, page 316 revealed that many clinicians recommended a position change (offloading) hourly for dependent residents who are sitting or who are in a bed or a reclining chair with the head of the bed or back of the wheelchair raised 30 degrees or more. Further review of the SOM revealed a micro shift, meaning a small change in the resident's position for a short period of time, may not be adequate since this approach does not allow sufficient capillary refill and tissue perfusion for a resident at risk of developing a pressure injury. 1. Record review for Resident ID #50 revealed s/he was admitted to the facility in August of 2023 with diagnoses including, but not limited to, dementia, cerebral infarction (stroke), and abnormal gait and mobility. Record review of a Quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 4 out of 15, indicating severe cognitive impairment. Record review of a care plan dated 6/5/2024 revealed the resident is unable to be independent with self-care secondary to physical limitations related to being status post stroke with right sided weakness, periods of increased confusion due to dementia, and a decline in physical and mental status. Further record review revealed a care plan dated 3/2/2024 that indicated the resident is at risk for skin breakdown due to impaired mobility, bowel incontinence, and fluctuation in intake. Interventions included, but were not limited to, receiving assistance with repositioning, incontinence care, or toileting during unit rounds, and as needed. Continuous surveyor observations revealed the resident was sitting in his/her Broda (a type of wheelchair) with the back of the chair reclined at approximately 75 degrees. The staff failed to assist the resident with repositioning, incontinence care, and/or toileting during the following continuous observations: -11/20/2024 from 9:45 AM through 1:50 PM (4 hours and 5 minutes) -11/21/2024 from 7:45 AM through 12:05 PM (4 hours and 20 Minutes) During a surveyor interview on 11/21/2024 at 12:08 PM with NA, Staff B, she revealed that the resident was on her assignment. Staff B further revealed that the resident was assisted out of bed to his/her wheelchair this morning between 7:30 AM and 7:45 AM, although Staff A had previously stated to the surveyor that the resident was in his/her chair at 7:00 AM. Additionally, Staff B revealed she has not repositioned, provided incontinence care, and/or toileted the resident. During a surveyor interview on 11/21/2024 at 12:12 PM with the Director of Nursing Services (DNS), she revealed ideally, staff should do their rounds (check for incontinence and repositioning) every 2 to 3 hours. When she was made aware of the above mentioned observations. The DNS stated, that is not acceptable. During a surveyor observation in the presence of the DNS on 11/21/2024 at 1:44 PM, revealed that the resident had a bowel movement. During a surveyor interview following the above observation with the DNS, she was unable to provide evidence that Resident ID #50's comprehensive person-centered care plan was followed. 2. Record review revealed Resident ID #48 was admitted to the facility in May of 2022 with diagnoses including, but not limited to, left side hemiparesis and hemiplegia (partial weakness and paralysis). Record review of a Quarterly MDS assessment dated [DATE] revealed a BIMS score of 15 out of 15, indicating intact cognition. During a surveyor interview on 11/18/2024 at 11:02 AM, and again on 11/19/2024 at 10:10 AM with Resident ID #48, s/he revealed that s/he was concerned for her/his safety because NA, Staff C, has been transferring her/him alone while utilizing the Hoyer lift. Record review of a care plan dated 2/26/2024 indicated the resident is a fall risk with interventions including, but not limited to, transfer via Hoyer lift with the assistance of two staff. During a surveyor interview on 11/19/2024 at 3:06 PM with NA, Staff C, she acknowledged two staff members are required to transfer a resident via a Hoyer lift. Additionally, she revealed that she has transferred the resident alone at times. During a surveyor interview on 11/19/2024 at approximately 3:15 PM with the DNS, she revealed that her expectation is to have two staff members present during Hoyer lift transfers per the resident's plan of care.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide a resident with limited range of motion (ROM) appropriate treatment and se...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide a resident with limited range of motion (ROM) appropriate treatment and services relative the use of a hand roll device (use to promote extension in contrasted hand) for 1 of 1 resident reviewed, Resident ID #32. Findings are as follows: Record review revealed the resident was admitted to the facility in July of 2017 with a diagnosis including, but not limited to, left hand contractures. Record review of the care plan dated 3/5/2024 revealed the resident is unable to be independent with self-care secondary to physical limitations. Record review of a physician's order dated 4/5/2024 revealed that the resident is to wear a left-hand roll with finger separators every morning for 6-8 hours, as tolerated. Record review of an Occupational Therapist (OT) note dated 11/11/2024, revealed that the resident was screened for the left-hand roll with finger separators and that s/he is appropriate to wear the device. During surveyor observations on the following dates and times, failed to reveal evidence that the left-hand roll with finger separators was in place: - 11/18/2024 at 12:16 PM - 11/19/2024 at 7:54 AM, 10:55 AM, and 12:00 PM - 11/20/2024 at 9:16 AM, and 11:40 AM During a surveyor observation of the resident in the presence of Licensed Practical Nurse, Staff D, on 11/20/2024 at 11:48, she acknowledged that the resident did not have his/her left-hand roll in place. Additionally, Staff D indicated that the resident might have refused. During the above interview, the resident responded to Staff D that s/he never refused the use of the hand roll. Furthermore, Staff D then applied the hand roll to the resident's left-hand. During a surveyor interview on 11/20/2024 at 12:00 PM with OT, Staff H, she indicated that the purpose of the left-hand roll is to keep the resident's left hand opened as much as possible, due to his/her contractures. During a surveyor interview on 11/20/2024 at 1:41 PM with the Director of Nursing Services, she indicated that she would have expected the staff to apply the left hand roll to the resident's hand unless it was refused.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program designed to provide a safe, s...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary environment, and to help prevent the development and transmission of communicable diseases, relative to the disinfection of a multiuse glucometer. Findings are as follows: Record review of a facility provided document titled, Facility's Competency Validation for Blood Glucose Testing, revealed the glucometer should be wiped down with a low-level disinfectant wipe (per the manufacturer's instructions) before and after each use. Record review of the McKesson's Manufacturer Instruction Manual revealed that the glucometer is to be cleaned and disinfected only with PDI Super Sani Cloth wipes (or any disinfectant product with the Environmental Protection Agency *reg. no. of 9480-4). Record review revealed Resident ID #10 has a physician's order dated 8/24/2024 to obtain a finger stick blood sugar (FSBS) once a day at 12:00 PM. During a surveyor observation on 11/19/2024 at 11:16 AM with Licensed Practical Nurse, Staff G, she failed to wipe down the glucometer before and after obtaining the resident's FSBS. Additionally, Staff G failed to disinfect the glucometer prior to placing it back in its bag and placing it in the medication cart. During a surveyor interview on 11/19/2024 at 12:25 PM with Staff G, she acknowledged that she failed to wipe down the glucometer after she used it. Staff G then cleansed the used glucometer with an alcohol wipe. When questioned during the observation, Staff G revealed that it is her usual practice to wipe down the used glucometer with an alcohol wipe. During a surveyor interview on 11/19/2024 at 12:48 PM with the Director of Nursing Services and the Infection Control Nurse, they revealed Staff G should have wiped down the glucometer with the PDI Super Sani Cloth wipes as per the Manufacturer's instruction Manual.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected multiple residents

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide respiratory care consistent with professional standards of practice relati...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide respiratory care consistent with professional standards of practice relative to the failure to post cautionary and safety signs indicating that oxygen was in use for 3 of 3 residents observed, Resident ID #s 13, 36, and 52. Findings are as follows: 1. Record review revealed Resident ID #52 was admitted to the facility in May of 2024 with a diagnosis including, but not limited to, acute and chronic respiratory failure with hypoxia (low levels of oxygen in the blood). Record review revealed a physician's order dated 8/20/2024 to administer humidified oxygen at 2 liters per minute (LPM) continuously via a nasal cannula (a medical device used to provide supplemental oxygen therapy). Surveyor observation of the resident's room failed to reveal evidence that a cautionary and safety sign indicating oxygen was in use on the following dates and times: - 11/18/2024 at 9:09 AM and 11:31 AM - 11/19/2024 at 8:07 AM - 11/20/2024 at 8:02 AM During a surveyor interview on 11/20/2024 at 8:13 AM with the RN, Staff E, she acknowledged that Resident ID #52's room failed to have a cautionary and safety sign indicating oxygen was in use. 2. Record review revealed Resident ID #13 was admitted to the facility in November of 2014 with a diagnosis, including but not limited to, alcohol dependence. Record review revealed a physician's order dated 10/29/2024 to administer oxygen at 2 LPM via nasal cannula every shift. Surveyor observations of the resident's room failed to reveal evidence that a cautionary and safety sign indicating oxygen was in use on the following dates and times: - 11/18/2024 at approximately 10:30 AM - 11/20/2024 at 8:04 AM and 8:31 AM During a surveyor interview on 11/20/2024 at 8:31 AM with Registered Nurse (RN), Staff E, she acknowledged that Resident ID #13's room failed to have a cautionary and safety sign indicating oxygen was in use. 3. Record review revealed Resident ID #36 was admitted to the facility in October of 2024 with a diagnosis including, but not limited to, malignant neoplasm of the rectum (rectal cancer). Record review revealed a physician's order dated 11/18/2024 to administer oxygen at 2 LPM continuously via a nasal cannula. Surveyor observations of the resident's room failed to reveal evidence that a cautionary and safety sign indicating of oxygen was in use on the following dates and times: - 11/18/2024 at approximately 1:00 PM - 11/19/2024 at 8:54 AM and 9:44 AM During a surveyor interview on 11/20/2024 at approximately 1:00 PM with the Director of Nursing Services, she acknowledged that the facility failed to have a cautionary and safety sign indicating oxygen was in use for the above residents.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that food is stored and distributed in accordance with professional standar...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that food is stored and distributed in accordance with professional standards for food safety relative to food handling, and 1 of 1 ice machines observed. Findings are as follows: 1. Record review of the Rhode Island Food Code 2018 Edition, 216-RICR-50-10-1 subchapter 10 titled food contamination, section 1.5.1 Preventing Contamination from Hands states in part, Food employees may not contact exposed, ready-to-eat food with their bare hands and shall use .single-use gloves . During surveyor observations of the meal service in the main kitchen of cook, Staff F, he failed to follow the single-use gloves protocol on the following dates and times: - 11/18/2024 from 11:50 AM to 12:11 PM, Staff F was observed touching the following equipment (oven, microwave, knives, and tongs), and food with the same gloves. Staff F then removed salad from a salad bowl and plated it for lunch service. Further, Staff F, with the same gloves on, put on an oven mitt, over his gloved hand, removed a pan of bacon from the stove and plated the bacon. Again, without changing his gloves, Staff F was observed handling cooked chicken and bread. - 11/19/2024 at 11:55 AM, Staff F was observed touching the microwave, checking the soup temperature, the cutting board and a resident's grilled sandwich, without changing his gloves. During a surveyor interview on 11/19/2024 at 12:02 PM with Staff F, he acknowledged that he failed to change his single use gloves after handling kitchen equipment and before handling ready to eat food. During a surveyor interview on 11/19/2024 at 12:10 PM with the Food Service Director (FSD), she indicated that she would have expected Staff F to change his gloves before touching ready to eat food. 2. The Rhode Island Food Code 2018 Edition 5-202.13, states in part, .an air gap between the water supply inlet and the flood level rim of the plumbing fixture equipment .shall be at least twice the diameter of the water supply inlet and may not be less than 25 mm (1 inch) . During a surveyor observation, in the presence of the FSD on 11/20/2024 at 9:21 AM, revealed the facility's ice machine located in the main kitchen, had an air gap between the water supply inlet and the flood level rim of approximately 0.25 inches. During a surveyor interview on 11/20/2024 at 11:20 AM with the FSD, she acknowledged that the measurement between the water supply inlet and the flood level rim is less than 1 inch as required.
Mar 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure that residents are free of any significant medication errors for 1 of 3 residents reviewed, Reside...

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Based on record review and staff interview, it has been determined that the facility failed to ensure that residents are free of any significant medication errors for 1 of 3 residents reviewed, Resident ID #1. Findings are as follows: Record review of an undated facility provided policy titled, Medication Administration Safety Program states in part, . 4. Prior to actually giving the resident the medication(s), the licensed staff member must confirm the residents' identity . Record review of a community reported complaint sent to the Rhode Island Department of Health on 2/28/2024 alleges that the Medication Technician, Staff A, gave Resident ID #1 medications that were prescribed for Resident ID #2. Record review for Resident ID #1 revealed that s/he was admitted to the facility in January of 2024 with diagnoses which include but are not limited to, spinal stenosis, muscle weakness and insomnia. During a surveyor interview on 2/29/2024 at 10:30 AM with Resident ID #1, s/he revealed that s/he was told by the facility staff that s/he was given someone else's medications in error on 1/19/2024. Additionally, s/he stated that s/he does not know which medications s/he received but they made him/her lethargic. Record review revealed that Resident ID #1 received the following morning medications that were prescribed for Resident ID #2 on 1/19/2024: - Atenolol 50 milligrams (MG) (a medication prescribed for high blood pressure) - Eliquis 5 MG (a medication used to prevent blood clots) - Multivitamin with minerals - Lexapro Oxalate 10 MG (a medication used for depression) - Lasix 20 MG (a medication used to remove excess fluid accumulation) - Keppra 750 MG (a medication used to used to treat seizures) - Losartan 50 MG 1 (a medication used to treat high blood pressure) - Senna plus 8.5- 50 MG 2 (stool softener) - Acetaminophen 650 MG During a surveyor interview on 2/29/2024 at 12:12 PM with Licensed Practical Nurse, Staff B, she revealed that on 1/19/2024 at approximately 11:00 AM, Staff A, reported to her that she had mistakenly given Resident ID #1 Resident ID #2's morning medications. During a surveyor interview on 2/29/2024 at 1:41 PM with the Staff A, she revealed that on the morning of 1/19/2024 she gave Resident ID #1 the medications that she had prepared for Resident ID #2. Additionally, she indicated that the error occurred as she failed to properly identify Resident ID #1. She further revealed that she did not administer any of the above listed medications to Resident ID #2 on the morning of 1/19/2024. During a surveyor interview on 2/29/2024 at 11:52 AM and 3/1/2024 at 9:36 AM with the Director of Nursing Services, she acknowledged that Resident ID #1 received Resident ID #2's medications in error on the morning of 1/19/2024. Additionally, she stated she would expect the staff to properly identify the residents before medication administration.
Dec 2023 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0921)

Could have caused harm · This affected 1 resident

Based on surveyor observation and staff interview, it has been determined that the facility failed to provide a safe, sanitary, and comfortable environment for residents and staff, for 2 of 3 microwav...

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Based on surveyor observation and staff interview, it has been determined that the facility failed to provide a safe, sanitary, and comfortable environment for residents and staff, for 2 of 3 microwaves observed. Findings are as follows: Surveyor observation of the second floor, Unit 2A, on 11/29/2023 at 9:33 AM, revealed multiple rust spots on the inside ceiling of the microwave. One area, approximately the size of a half dollar, was located towards the front of the microwave and multiple small areas of rust were observed. Additionally, the rust debris was observed to flake off when touched. Further surveyor observation on the second floor, Unit 2B, on 11/29/2023 at 9:37 AM, revealed a brown and red colored buildup of an unidentified food substance on the inside ceiling and walls of the microwave. An additional surveyor observation of the microwave, located on the 2B Unit on 11/30/2023 at 7:59 AM, revealed the same brown and red colored food substance buildup on the inside ceiling and walls of the microwave as initially observed on the previous day. During a simultaneous surveyor observation and interview on 11/30/2023 at 8:22 AM, Licensed Practical Nurse, Staff B, acknowledged the rust areas in the microwave of the 2A Unit . During a surveyor interview with the Director of Nursing Services, on 11/30/2023 at 8:25 AM and again at 12:02 PM, she acknowledged the above-mentioned observations and indicated that the microwave on 2A was replaced after the surveyor brought her concerns to the facility's attention, due to the rust.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected multiple residents

Based on record review, and staff interview, it has been determined that the facility failed to ensure that a resident's drug regimen is free from significant medication errors for 1 of 1 resident rev...

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Based on record review, and staff interview, it has been determined that the facility failed to ensure that a resident's drug regimen is free from significant medication errors for 1 of 1 resident reviewed who experienced a significant medication error, Resident ID #24. Findings are as follows: Record review revealed the resident was admitted to the facility in April of 2022 with a diagnosis, including but not limited to, hypertension. Record review revealed the resident has the following physician orders: -9/19/2023, to treat high blood pressure and chest pain: Amlodipine 5 mg (milligrams) to be administered once daily. -9/19/2023, to treat high blood pressure and heart failure: Lisinopril, 10 mg tablet to be administered once daily. Further review of the above-mentioned orders revealed parameters to hold the medication if the diastolic blood pressure (DBP, the bottom number of a blood pressure that measures the force exerted on the blood vessels when the heart is at rest) is less than 60 mm Hg (millimeters of mercury). Review of the 9/20/2023 through 9/30/2023 Medication Administration Record (MAR) revealed the above-mentioned medications were administered when the DBP was less than 60 mm Hg on the following dates: - 9/23/2023: 57 - 9/26/2023: 52 - 9/29/2023: 55 Review of the October 2023 MAR revealed the above-mentioned medications were administered when the DBP was less than 60 mm Hg on the following dates: - 10/3/2023: 52 - 10/5/2023: 49 - 10/8/2023: 55 - 10/10/2023: 56 - 10/11/2023: 53 - 10/17/2023: 42 - 10/19/2023: 58 - 10/22/2023: 53 - 10/27/2023: 59 - 10/31/2023: 57 Review of the November 2023 MAR revealed the above-mentioned medications were administered when the DBP was less than 60 mm Hg on the following dates: - 11/2/2023: 57 - 11/4/2023: 58 - 11/5/2023: 55 - 11/14/2023: 56 - 11/15/2023: 50 - 11/16/2023: 55 - 11/21/2023: 43 - 11/24/2023: 52 - 11/28/2023: 50 During a surveyor interview on 12/1/2023 at 1:01 PM with Certified Medication Technician, Staff A, she acknowledged that she administered the Amlodipine 5 mg and the Lisinopril 10 mg on the majority of the above-mentioned dates. Additionally she acknowledged that she did not follow the diastolic blood pressure parameters for these significant medications, indicating it was, an oversight. During a surveyor interview on 12/1/2023 at 1:19 PM with the Director of Nursing Services, she was unable to provide evidence that the resident was free from significant medication errors as the resident received the above-mentioned medications outside of the ordered parameters.
Apr 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor interview and record review, it has been determined that the facility failed to identify hazards and risks to ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor interview and record review, it has been determined that the facility failed to identify hazards and risks to ensure an environment that is free from accident hazards as possible, for 1 of 3 residents reviewed who has a history of falls, Resident ID #2. Findings are as follows: Record review of a facility reported incident received by the Rhode Island Department of Health on 3/22/2023 indicates that the resident sustained a fall at 12:30 AM and was sent out to an acute care hospital for evaluation at approximately 7:00 AM. Record review revealed Resident ID #2 was admitted to the facility in March of 2023 with diagnoses including, but not limited to malignant neoplasm (abnormal mass of tissue that is cancerous) of left kidney and an occlusion (blockage) and stenosis (narrowing) of the carotid artery (major blood vessels that provide the brain's blood supply). Review of the Minimum Data Set Assessment (MDS) dated [DATE] revealed a Brief Interview for Mental Status Assessment Score of 7 out of 15, indicating the resident's cognition is moderately impaired. Additionally, the MDS reveals the resident has a history of falls within the last month, prior to admission. Record review of a baseline care plan upon admission revealed s/he was at risk for falls and a safety risk. Record review of a progress note dated 3/19/2023 revealed Resident ID #2 placed his/her feet off of the bed and onto the floor. Upon entering the resident's room Nursing Assistant, Staff A, told him/her, wait, I will help you. The resident then began to sit up and the bed moved sideways, and s/he began to slide off of the bed. During a surveyor interview on 4/13/2023 at approximately 3:25 PM with nursing assistant, Staff A she stated that the resident's bed was not locked and it could not be locked. During a surveyor interview on 4/13/2023 at approximately 3:35 PM with the Administrator he was unable to provide evidence that the bed had the capability of being locked. Additionally, the Administrator revealed that the resident's bed had been taken out of service.
Oct 2022 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Deficiency Text Not Available

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Deficiency Text Not Available
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that residents that are at risk for pressure ulcers and residents with pres...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that residents that are at risk for pressure ulcers and residents with pressure ulcers receive necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent new pressure ulcers from developing for 1 of 3 residents reviewed for pressure ulcers, Resident ID #27. Findings are as follows: Review of the policy titled Skin Care Protocol, states in part; .It is the policy of this facility to follow appropriate standards of care as they relate to residents' skin care .identification of those 'at risk,' weekly skin checks .PROCEDURE .weekly observations will be done and maintained in the residents' medical record .must be kept up to date with the resident's most recent condition and treatment . Record review revealed the resident was readmitted to the facility in May of 2022 with diagnoses that include but are not limited to, pressure ulcer of left heel, stage 4 (full thickness skin loss extending to muscle, ligaments, and bones), osteomyelitis (inflammation of bone caused by infection), and diabetes. Review of a Minimum Data Set Assessment, dated 8/22/2022 revealed a Brief Interview for Mental Status score of 7 out of 15 indicating s/he has severe cognitive impairment. Further review revealed s/he requires total assistance of two or more staff members for bed mobility, total assistance of one staff member for toileting needs, and s/he is incontinent of bowel. Review of a care plan dated 8/8/2022 states in part, .Resident is at risk for impaired skin integrity secondary to: Spends most of [his/her] time in bed . Interventions include but are not limited to, weekly skin checks . Additional record review revealed a nursing order dated 9/2/2022 which states in part, .Weekly skin assessment (document in observations) .weekly .on Tuesday days . Record review of the September 2022 Treatment Administration Record revealed the weekly skin assessments for 9/6/2022 and 9/13/2022 were signed off as completed. However, the record failed to reveal evidence that the skin assessments were completed on 9/6/2022 and 9/13/2022. Record review of the progress notes dated 9/6/2022 through 9/13/2022 failed to reveal evidence that the resident refused weekly skin assessments. Further record review of documents titled .WOUND PHYSICIANS .WOUND EVALUATION & MANAGEMENT SUMMARY . dated 9/19/2022 and 9/26/2022 revealed s/he has a stage 4 pressure wound of the left heel. Record review of the weekly skin assessments completed on 9/20/2022 and 9/27/2022 states in part, .Any Ulcers No .: The documentation failed to identify the resident's existing stage 4 pressure wound of the left heel. During a surveyor interview on 10/7/2022 at 2:17 PM with the Corporate Compliance Officer, she was unable to provide evidence of the resident's weekly skin assessments for 9/6/2022 and 9/13/2022. She further acknowledged that the weekly skin assessments dated 9/20/2022 and 9/27/2022 were documented inaccurately and would expect the resident's existing pressure ulcer to be included on the weekly skin assessments. Additionally, she revealed that she would expect the weekly skin assessments to be accurately completed and documented in the resident's medical record including any resident refusals.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to establish and maintain an infection prevention and control program designed to pro...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 1 of 1 observation of blood glucose monitoring, Resident ID #153, and 2 of 4 units observed for the proper usage of personal protective equipment (PPE). Findings are as follows: 1) Review of the facility policy titled, Diabetes- Care of Equipment reveals in part: .If a glucometer is to be used for one resident and then reused for another, the device must be cleaned and disinfected between uses .Change gloves between resident contact and after every procedure that involves potential exposure to blood or body fluids. Discard gloves in appropriate receptacles .Perform hand hygiene immediately after removal of gloves and before touching other medical supplies intended for use on other residents . During a surveyor observation on 10/6/2022 at 11:15 AM, Licensed Practical Nurse, Staff A, was observed checking the blood sugar of Resident ID #153. The glucometer had a read error after the first finger stick, so Staff A removed the test strip containing blood from the glucometer and then, without performing hand hygiene or a glove change, proceeded to use the same gloved hand to remove a new test strip from the bottle. Additional observation revealed the glucometer was returned to the cart without disinfection after use. During a surveyor interview on 10/6/2022 at 11:30 AM with Staff A, she acknowledged that she did not remove her gloves and perform hand hygiene before obtaining a new test strip, after she touched the bloody test strip. She further acknowledged that she did not disinfect the glucometer before placing it back in the cart. 2) Review of the facility policy titled, Care of the Covid -19 Positive (or Suspected) Resident revealed in part: .Full PPE for Employees-N95 gowns, gloves, face shields/goggles will be worn during care of the COVID positive resident (on isolation) or (COVID status unknown - the resident on quarantine status) .Housekeeping employees (and other employees assisting in cleaning) should be aware of proper cleaning procedures for this type of isolation precautions (droplet). The employee will also wear full PPE [Personal Protective Equipment] (as above) when entering this room . During a surveyor observation on 10/7/2022 at 10:03 AM with Housekeeper, Staff D she was observed coming out of a Covid-19 positive resident's room (Resident ID #149) wearing only a surgical mask. During a surveyor interview immediately following the above observation, Staff D revealed that she took off all PPE including her N95 before exiting the Covid-19 positive room. During a surveyor interview on 10/7/2022 at 12:32 PM with the Corporate Compliance Officer, she revealed she would expect the staff to wear an N95 covered by a surgical mask into a Covid-19 positive room. When they exit the room, they would remove only the surgical mask. During the entrance conference on 10/4/2022 at approximately 8:40 AM, the Administrator revealed that surgical masks are to be worn while in the facility for all staff and visitors. During a surveyor observation on 10/7/2022 at 9:53 AM, Registered Nurse, Staff C was observed completing a dressing change for Resident ID #30, to a stage 4 ulcer on the coccyx. Staff C's surgical mask failed to cover her nose through the entire dressing change. No attempts were made by Staff C to correct the improper fit of the mask. During a surveyor interview on 10/7/2022 at 10:01 AM with Staff C she acknowledged that the surgical mask was down throughout the dressing change.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0741 (Tag F0741)

Could have caused harm · This affected multiple residents

Deficiency Text Not Available

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Deficiency Text Not Available
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store and label drugs and biological's in accordance with currently accepted profe...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store and label drugs and biological's in accordance with currently accepted professional principles for 1 of 2 medication storage rooms and 2 of 3 medication carts reviewed. Findings are as follows: Review of the facility policy titled; Medication Storage revealed in part: .In order to limit access to prescription medications, only licensed nurses, pharmacy staff, and those lawfully authorized to administer medications .are allowed access to medication carts. Medication rooms, cabinets and medication supplies should remain locked when not in use or attended by individuals with authorized access .Insulin products should be stored in the refrigerator until opened. Note the date on the label for insulin vials and pens when first used . 1) During a surveyor observation on 10/6/2022 at 11:15 AM, revealed Licensed Practical Nurse, Staff A, leave the medication cart unlocked and unattended with drawers facing out into the hallway when she entered a resident's room to obtain a blood sugar. She then returned to the cart, after getting an error message on the glucometer, to get more supplies. She again left the cart unlocked, to return to the resident's room to re-check the blood sugar. During a surveyor interview on 10/6/2022 at 11:30 AM with Staff A, she acknowledged leaving the medication cart unattended and unlocked in the hallway. 2) During a surveyor observation on 10/6/2022 at 12:08 PM of the second-floor medication room revealed a vial of Novolin N (insulin) 100 unit/ml (milliliter) opened and undated for Resident ID #99. Review of the record revealed Resident ID #99 was discharged from the facility on 7/13/2022. During a surveyor interview on 10/6/2022 at 12:10 PM with Staff A, she acknowledged that the vial was opened and undated. She further revealed that the resident no longer resides at the facility. 3) During a surveyor observation on 10/6/2022 at 12:37 PM with Staff A, she entered a resident's room to administer insulin at 12:38 PM and remained in the room until 12:43 PM while the medication cart was unattended and unlocked in the hallway with the keys hanging from the lock. During a surveyor interview on 10/6/2022 at 12:44 PM, Staff A acknowledged she left the keys in the unlocked medication cart while it was unattended. 4) During a surveyor observation on 10/7/2022 at 9:43 AM with Registered Nurse, Staff C, she was observed leaving the medication/treatment cart unlocked with the bottom drawer opened approximately 3 inches. Staff C walked away from the cart, down a hallway to the other first floor unit to get a staff member to assist her with a dressing change. She returned and locked the cart at 9:47 AM. During a surveyor interview on 10/7/2022 at 10:01 AM with Nurse Staff C, she acknowledged that the cart was left unlocked with the drawer opened while she went to get the other staff member. During a surveyor interview on 10/6/2022 at 12:13 PM with the Corporate Compliance Officer she revealed that she would expect insulin to be dated when opened, and that any cart left unattended should be locked.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Rhode Island facilities.
  • • 34% turnover. Below Rhode Island's 48% average. Good staff retention means consistent care.
Concerns
  • • 14 deficiencies on record. Higher than average. Multiple issues found across inspections.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Eastgate Nursing & Rehabilitation Center's CMS Rating?

CMS assigns Eastgate Nursing & Rehabilitation Center an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Rhode Island, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Eastgate Nursing & Rehabilitation Center Staffed?

CMS rates Eastgate Nursing & Rehabilitation Center's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 34%, compared to the Rhode Island average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Eastgate Nursing & Rehabilitation Center?

State health inspectors documented 14 deficiencies at Eastgate Nursing & Rehabilitation Center during 2022 to 2024. These included: 14 with potential for harm.

Who Owns and Operates Eastgate Nursing & Rehabilitation Center?

Eastgate Nursing & Rehabilitation Center is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by HEALTH CONCEPTS, LTD., a chain that manages multiple nursing homes. With 60 certified beds and approximately 62 residents (about 103% occupancy), it is a smaller facility located in East Providence, Rhode Island.

How Does Eastgate Nursing & Rehabilitation Center Compare to Other Rhode Island Nursing Homes?

Compared to the 100 nursing homes in Rhode Island, Eastgate Nursing & Rehabilitation Center's overall rating (4 stars) is above the state average of 3.1, staff turnover (34%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Eastgate Nursing & Rehabilitation Center?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Eastgate Nursing & Rehabilitation Center Safe?

Based on CMS inspection data, Eastgate Nursing & Rehabilitation Center has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Rhode Island. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Eastgate Nursing & Rehabilitation Center Stick Around?

Eastgate Nursing & Rehabilitation Center has a staff turnover rate of 34%, which is about average for Rhode Island nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Eastgate Nursing & Rehabilitation Center Ever Fined?

Eastgate Nursing & Rehabilitation Center has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Eastgate Nursing & Rehabilitation Center on Any Federal Watch List?

Eastgate Nursing & Rehabilitation Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.