Waterview Villa Rehabilitation and Health Care Cen

1275 South Broadway, East Providence, RI 02914 (401) 438-7020
For profit - Limited Liability company 132 Beds ATHENA HEALTHCARE SYSTEMS Data: November 2025
Trust Grade
25/100
#60 of 72 in RI
Last Inspection: January 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Waterview Villa Rehabilitation and Health Care Center has received a Trust Grade of F, indicating significant concerns regarding the quality of care provided. It ranks #60 out of 72 facilities in Rhode Island, placing it in the bottom half, and #31 out of 41 in Providence County, meaning there are only a few local options that are better. The facility is worsening, with issues increasing from 4 in 2024 to 12 in 2025. Staffing is rated average with a turnover of 38%, which is slightly below the state average, but RN coverage is also average, meaning they may not have the best support for residents' needs. There are serious concerns noted from recent inspections, including a resident falling out of bed because only one staff member was present when two were required, leading to hospitalization for injuries. Additionally, the facility failed to provide necessary treatments to prevent the development of pressure ulcers for residents who were at risk. While the staffing turnover is better than average, the overall care quality and recent incidents raise significant red flags for families considering this facility.

Trust Score
F
25/100
In Rhode Island
#60/72
Bottom 17%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
4 → 12 violations
Staff Stability
○ Average
38% turnover. Near Rhode Island's 48% average. Typical for the industry.
Penalties
✓ Good
$41,831 in fines. Lower than most Rhode Island facilities. Relatively clean record.
Skilled Nurses
○ Average
Each resident gets 35 minutes of Registered Nurse (RN) attention daily — about average for Rhode Island. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
24 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 4 issues
2025: 12 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (38%)

    10 points below Rhode Island average of 48%

Facility shows strength in fire safety.

The Bad

2-Star Overall Rating

Below Rhode Island average (3.1)

Below average - review inspection findings carefully

Staff Turnover: 38%

Near Rhode Island avg (46%)

Typical for the industry

Federal Fines: $41,831

Above median ($33,413)

Moderate penalties - review what triggered them

Chain: ATHENA HEALTHCARE SYSTEMS

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 24 deficiencies on record

4 actual harm
Jul 2025 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff and resident interview, it has been determined that the facility failed to ensure that each reside...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff and resident interview, it has been determined that the facility failed to ensure that each resident receives adequate care to prevent an accident for 1 of 1 resident reviewed. The resident required two staff members to assist during care, one staff member was providing care, resulting in the resident falling out of bed, injuring multiple areas, including a facial injury requiring immediate transfer to the hospital and hospitalization, Resident ID #1. Findings are as follows:Record review of a facility reported incident submitted to the Rhode Island Department of Health on 7/18/2025 revealed Resident ID #1 rolled out of bed after morning care, and s/he was sent to Rhode Island Hospital via 911 for evaluation. Record review revealed the resident was originally admitted to the facility in November of 2023 with diagnoses including, but not limited to, anoxic brain damage (brain does not receive enough oxygen), seizures, and diabetes.Record review of the Minimum Data Set (MDS) assessment dated [DATE], revealed that the resident is dependent on staff for bed mobility and that two staff members are required to assist during this task.Record review of the MDS assessment dated [DATE] revealed the resident is dependent on staff during a shower or bath. Additionally, the MDS revealed that two staff members are required to assist during this task.Record review of the resident's care card (a documentation system that enables staff to reference key resident information that shapes their nursing care plan) revealed the resident is dependent for the following care areas: - Personal Hygiene with assist of 2 staff members - Shower or Bathe self with assist of 2 staff members - Roll left or right with assist of 2 staff members Record review of a nursing progress note dated 7/16/2025 revealed the resident fell out of bed, with some bleeding noted from the head and face. Additionally, the resident was sent out to the hospital for evaluation.Record review of the hospital documentation dated 7/16/2025 revealed the resident was evaluated for a 0.5-centimeter (cm) laceration near the right eyebrow, and an abrasion to the left elbow and right knee. During a surveyor interview on 7/21/2025 at 10:30 AM with Nursing Assistant, Staff A, she indicated that on 7/16/2025, she was providing care by herself and completed a full bed bath on the resident and then untucked the bed sheet in an attempt to change him/her. Staff A revealed she tried to pull the sheet off of the bed and the resident fell off the bed onto his/her bottom and then she witnessed the resident hit his/her head on the floor. Additionally, Staff A revealed that she normally works alone while providing care for the resident. She stated that she could not recall the information documented on the care card or MDS regarding the number of staff required to provide care for this resident.During a surveyor interview on 7/21/2025 at 1:55 PM with Licensed Practical Nurse (LPN), Staff B, he indicated that on 7/16/2025, Staff A requested help after the resident fell onto the floor. He entered room and described the resident as alert, and s/he had some blood on his/her face. Staff B called the rescue for the resident to be transported to Rhode Island Hospital for an evaluation. During a surveyor interview conducted on 7/21/2025 at approximately 2:30 PM with the Director of Nursing Services (DNS), she stated that staff may request assistance with care if they feel it is necessary. The DNS noted that the resident typically holds onto the bed rail to assist with turning during care. However, the DNS did not acknowledge that two staff members are required when providing hygiene or bed bath care, despite documentation in the MDS and care card indicating this requirement.Record review revealed that at the time of this survey, the resident remained in the hospital. Due to the facility's failure to follow the MDS Assessment and care card directives, Staff A provided care alone without the required assistance of a second staff member. As a result, Resident ID #1 fell from the bed to the floor, sustaining multiple injuries, including trauma to the face.
Jan 2025 11 deficiencies 2 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, resident and staff interview, it has been determined that the facility failed to p...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, resident and staff interview, it has been determined that the facility failed to provide necessary treatment and services, consistent with professional standards of practice to prevent new ulcers from developing for 1 of 1 resident reviewed, who was admitted to the facility for respite care, Resident ID #272. Findings are as follows: According to an article published in the National Library of Medicine titled, Pressure ulcers: Learn More - Preventing pressure ulcers, last updated on August 19, 2022, states in part, .Regularly changing a person's lying or sitting position is the best way to prevent pressure ulcers. Special mattresses and other aids can help to relieve pressure on at-risk areas of skin .Most pressure ulcers (bedsores) arise from sitting or lying in the same position for a long time without moving. Most people keep changing their position when they sit for a long time or are asleep, consciously or subconsciously. But people who are very weak, ill, paralyzed or unconscious move much less or not at all. This means that the parts of their body that they are sitting or lying on are constantly under more pressure .People who are confined to a wheelchair or have to stay in bed for a long time are at greater risk. Then it's critical to relieve pressure on the skin by regularly changing the position they sit or lie in. People who develop pressure ulcers often say that they can feel parts of their body becoming sore .It is also important to move if possible - even if you have to lie in bed or sit in a wheelchair. If you are able to sit up, leave the bed, or even walk a few steps with a bit of help, it ' s a good idea to do that as often as possible . Review of the facility policy titled admission of A Resident states in part, .obtain sufficient, accurate information that will be required to properly care for the resident . Record review revealed Resident ID #272 was admitted to the facility in January of 2025 with diagnoses including, but not limited to, reduced mobility and a history of poliomyelitis (a viral infection that causes nerve injury which leads to partial or full paralysis). Record review revealed a Brief Interview for Mental Status assessment dated [DATE] with a score of 14 out of 15, indicating the resident's cognition was intact. During a surveyor interview on 1/27/2025 at approximately 10:00 AM with the resident, s/he indicated that s/he had not been out of bed since his/her admission. Additionally, the resident revealed that s/he enjoyed sitting in his/her recliner at home. Furthermore the resident indicated that s/he had an uncomfortable area on his/her buttocks. Review of a hospital continuity of care form dated 1/16/2025 revealed activity instructions including, but not limited to, Bed and wheel chair bound, (if someone is bedbound, it means they are not able to move around safely or comfortably. They may need to help to get to and from the toilet, to sit up in bed or to move from the bed to a chair, and help to change their position in bed to prevent bed sores). Review of the .admission Screening Tool dated 1/16/2025 revealed the resident was admitted to the facility for a 2-3 month respite stay, due to his/her caregiver having surgery. Further review revealed the resident requires the assistance of two people for transfers. Additional review failed to reveal evidence that the resident had a wound upon admission. Review of the resident's care card, a document used by direct care staff for pertinent care information, revealed the resident was dependent on the assistance of two staff members for bed mobility and transfers. Review of a Norton Assessment (a tool used to determine a person's risk of developing a pressure ulcer) dated 1/23/2025 revealed the resident was chair bound with very limited mobility. Further review revealed the resident was at a moderate risk of developing a pressure ulcer. Review of a care plan dated 1/27/2025 revealed the resident was at risk for skin breakdown related to impaired mobility. Record review of an admission skin assessment dated [DATE] failed to reveal evidence of any open areas to the resident's buttocks. Record review of a skin assessment dated [DATE], 6 days after his/her admission, revealed the resident was found to have a facility acquired wound to his/her right buttocks, that measured 3.5 centimeters(cm) by 3.5 cm by 0.1 cm. Record review revealed a physician's order dated 1/23/2025 to cleanse a right buttocks wound with wound cleanser followed by honeygel (a wound gel) and cover the wound with a bordered foam dressing daily. Review of a wound physician's progress note dated 1/28/2025 revealed the resident had a moisture associated wound which measured 2 cm by 3 cm by 0.2 cm. Further review revealed the surrounding area of the wound was normal. During multiple surveyor observations on 1/27, 1/28, 1/29, and 1/30/2025, all days of the survey, the resident was noted to be lying in bed, flat on his/her back. During a surveyor interview on 1/30/2025 at 9:28 AM with Nursing Assistant (NA), Staff J, she indicated that she had been assisting the resident this past week and had not transferred the resident out of bed. She further indicated that she thought that the resident preferred to stay in bed. During a surveyor interview on 1/30/2025 at 9:31 AM with the resident in the presence of Staff J, the resident stated that s/he would love to get out of bed. S/he then stated that the staff have never offered to transfer him/her out of bed. During an interview on 1/30/2025 at 11:04 AM with Registered Nurse (RN), Staff B, she indicated that she was unaware if the resident had been transferred out of bed since admission. During a surveyor observation of the resident's buttocks wound on 1/30/2025 at 9:43 AM, in the presence of Staff B, she removed the soiled dressing from the resident, this dressing was dated 1/28/2025 indicating that it was not changed on 1/29/2025, as ordered. Observation of the wound revealed two dark colored areas around the wound with non-blanchable redness (when you push the skin, and the area stays red, indicating there is little or no blood flow going to that area) to the proximal peri wound (around the wound). Staff B acknowledged these observations. During a surveyor interview on 1/30/2025 at 10:31 AM with the Wound Nurse, Staff K, she indicated that a moisture associated wound is typically blanchable (when the skin loses its color when pressure is applied and quickly returns) where a pressure ulcer (injury to the skin caused by prolonged pressure) is characterized by a non-blanchable area. During a surveyor interview and observation of the resident's buttocks wound on 1/30/2025 at 10:40 AM with Staff K, she indicated that the darkened areas and the non blanchable redness on the resident's buttocks were not present on 1/28/2025, and that these pressure areas were new. She further indicated that the approximate measurements of the two darkened areas were each 0.5 cm by 0.5 cm and that the non-blanchable area was approximately 3 cm by 5 cm. During a surveyor interview on 1/30/2025 at 11:31 AM with the Director of Nursing Services, she indicted that she would expect staff to offer a resident to get out of bed. The facility's failure to transfer the resident out of bed for 15 consecutive days resulted in the resident developing a pressure ulcer, as evidenced by the resident not having a wound to his/her buttocks upon admission. Cross reference F-688
SERIOUS (H)

Actual Harm - a resident was hurt due to facility failures

Deficiency F0688 (Tag F0688)

A resident was harmed · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, resident, and staff interview, it has been determined that the facility failed to ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, resident, and staff interview, it has been determined that the facility failed to ensure a resident with limited range of motion (ROM) received appropriate treatment and services to increase ROM and/or to prevent further decrease in ROM for 2 of 2 residents reviewed with contractures (the shortening of muscles, tendons, skin, and nearby soft tissues that cause the joints to become very stiff, which prevents normal movement), Resident ID #s 67 and 79. Additionally, the facility failed to ensure a resident with limited mobility received appropriate services and equipment for 1 of 1 resident reviewed who was admitted to the facility for respite care, Resident ID #272. Findings are as follows: Review of a facility policy titled admission of A Resident states in part, .obtain sufficient, accurate information that will be required to properly care for the resident .Perform admission Evaluation/Screen .Review with the Interdisciplinary Team: diet orders, rehabilitation orders, and social services concerns . Review of a facility policy titled Screens, last revised January 2012, states in part, .All patients/residents will be screened annually .the purpose of the screen is to determine if the patient/resident would benefit from a therapy evaluation . 1. Record review revealed Resident ID #67 was admitted to the facility in November of 2023 with diagnoses including, but not limited to, anoxic brain damage (caused by a lack of oxygen to the brain) and muscle wasting. Record review of a Minimum Data Set Assessment (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 3 out of 15, indicating severe cognitive impairment. Further review revealed the resident had impaired range of motion of one side of his/her upper extremities. Additional review revealed the resident is dependent on staff for activities of daily living (ADLs). Record review of a Rehab Screen dated 5/17/2024 failed to reveal documentation of any contractures. During surveyor observations on the following dates and times, the resident was noted to have a contracted left hand, without any intervention in place: - 1/27/2025 at 11:45 AM - 1/28/2025 at 9:52 AM -1/30/2025 at approximately 1:15 PM - 1/31/2025 at 9:41 AM Review of a care plan dated 11/28/2023 revealed the resident has pain related to impaired mobility with interventions including, but not limited to, offer non-pharmacological interventions to reduce pain. Further review revealed the resident is at risk for skin breakdown. Additional review of the care plan failed to reveal evidence the resident had a left-hand contracture, limited range of motion, or that there were interventions implemented to prevent a further decrease in his/her range of motion. Record review of the physician's orders failed to reveal evidence of any orders to prevent a further decrease in range of motion for the resident. During a surveyor interview on 1/30/2025 at 1:20 PM with Licensed Practical Nurse, Staff M, he acknowledged that the resident's left hand was contracted and indicated that the resident is not currently working with physical (PT) or occupational therapy (OT). Additionally, he acknowledged that there were no interventions in place to prevent a further decrease in the resident's range of motion. During a surveyor interview on 1/31/2025 at 9:08 AM with Physical Therapist, Staff N, she acknowledged that when the resident was screened by rehab on 5/17/2024, it was not documented that s/he had a left hand contracture. Additionally, she could not provide evidence that any interventions have been put in place to prevent a further decrease in the resident's range of motion. During a surveyor interview on 1/31/2025 at 9:41 AM with Resident ID #67, s/he indicated that his/her left hand was painful and that s/he could not move it. The resident further indicated that s/he does not work with therapy but would wear a splint if it would help with the pain his/her hand. During a surveyor interview on 1/31/2025 at 9:44 AM with Registered Nurse (RN), Staff F, she indicated that the resident does complain of pain to his/her left hand when staff are providing care. During a surveyor interview on 1/31/2025 at 9:49 AM with the Director of Nursing Service (DNS), she indicated that the resident has impaired cognition however, s/he knows information about him/herself. She further indicated that she was aware that the resident had a left hand contracture and would expect the contracture and limited range of motion to be addressed in the care plan and to have interventions should be in place to prevent a further decrease in the resident's range of motion. 2. Record review revealed Resident ID #79 was admitted to the facility in September of 2024 with diagnoses including, but not limited to, spinal stenosis (spinal narrowing which compresses the spinal cord) and peripheral autonomic neuropathy (nerve damage). Review of a MDS assessment dated [DATE] revealed a BIMS score of 15 out of 15, indicating intact cognition. Further review revealed the resident was documented as not having any range of motion impairments to his/her upper extremities. Record review of a Rehab Screen dated 11/11/2024 failed to reveal documentation of any contractures. During a surveyor interview and observation on 1/27/2025 at 11:44 AM, with Resident ID #79, s/he indicated that s/he is not receiving therapy services. The resident was observed to have a limited range of motion and his/her hands were contracted. Review of the care plan dated 9/18/2024 revealed the resident has an ADL deficit related to weakness. Further review failed to reveal evidence that the resident has limited range of motion, or that there were interventions in place to prevent a further decrease in the resident's range of motion. Record review revealed the following physician's orders: -OT evaluation and treatment as indicated dated 11/30/2024 -PT evaluation and treatment as indicated dated 12/30/2024 During a surveyor interview on 1/29/2025 at approximately 10:00 AM with the Interim Director of Rehab, Staff O, she indicated that rehab screens are completed quarterly and that due to the resident being bed bound (if someone is bedbound, it means they are not able to move around safely or comfortably. They may need to help to get to and from the toilet, to sit up in bed or to move from the bed to a chair, and help to change their position in bed), s/he does not require therapy services. Additionally, she was unable to provide evidence of a therapy screen upon Resident ID #79's admission in September 2024. During a surveyor interview and observation on 1/31/2025 at 8:58 AM with RN, Staff B, she acknowledged that both of the resident's hands were contracted. During a surveyor interview on 1/31/2025 at 11:14 AM with Staff O, she indicated that she was unaware that the resident had a limited range of motion to his/her bilateral hands. Additionally, she could not provide evidence that a PT or OT evaluation had been completed as ordered, or that interventions were put into place to prevent a further decrease in the resident's range of motion. During a surveyor interview on 1/31/2025 at 11:16 AM, with the DNS, she was unaware that the resident had limited range of motion in his/her upper extremities. She further indicated that she would have expected the limited range of motion to have been identified by therapy and that a care plan would be implemented to prevent a further decrease in the resident's range of motion. 3. Record review revealed Resident ID #272 was admitted to the facility in January of 2025 with diagnoses including, but not limited to, reduced mobility and a history of poliomyelitis (a viral infection that causes nerve injury which leads to partial or full paralysis.) Record review revealed a BIMS dated 1/17/2025 with a score of 14 out of 15, indicating the resident's cognition was intact. During a surveyor interview on 1/27/2025 at approximately 10:00 AM with the resident, s/he indicated that s/he had not been out of bed since his/her admission. Additionally, the resident revealed that s/he enjoyed sitting in his/her recliner at home. Furthermore s/he indicated that s/he had an uncomfortable area on his/her buttocks. Review of a hospital continuity of care form dated 1/16/2025 revealed activity instructions including, but not limited to, Bed and wheel chair bound. Review of the .admission Screening Tool dated 1/16/2025 revealed the resident was admitted to the facility for a 2-3 month respite stay, due to his/her caregiver having surgery. Further review revealed the resident requires the assistance of two people for transfers. Review of a care plan dated 1/27/2025 revealed the resident has a self-care deficit related to impaired mobility with interventions including, but not limited to, encourage the resident to get out of bed with all meals. Record review failed to reveal evidence that the resident had been screened by Physical or Occupational therapy since his/her admission to the facility. During multiple surveyor observations on 1/27, 1/28, 1/29, and 1/30/2025, all the days of the survey, the resident was lying in bed, flat on his/her back. Further observations failed to reveal that the resident had a wheelchair in his/her room. During a surveyor interview on 1/30/2025 at 9:28 AM with Nursing Assistant (NA), Staff J, she indicated that she had been assisting the resident with care this past week and had not transferred the resident out of bed. She further indicated that she thought that the resident preferred to stay in bed. During a surveyor interview on 1/30/2025 at 9:31 AM with the resident in the presence of Staff J, the resident stated that s/he would love to get out of bed. S/he then stated that the staff have never offered to transfer him/her out of bed. During an interview on 1/30/2025 at 11:04 AM with Registered Nurse (RN), Staff B, she indicated that she was unaware if the resident had been transferred out of bed since his/her admission. She further indicated that the resident did not have a wheelchair and would need to be screened by therapy to receive a wheelchair from the facility. During a surveyor interview on 1/30/2025 at 11:07 AM with the Regional Therapy Director, she indicated that she would expect a therapist to screen each resident within 24 to 48 hours of admission to establish a baseline and to provide the resident with any adaptive equipment needed, including a wheelchair. Additionally, she could not provide evidence that a therapy screen had been completed for the resident since his/her admission. During a surveyor interview on 1/30/2025 at 11:31 AM with the DNS, she indicated that she would expect a therapy screen to be completed to establish safe transfer status for the resident, and to identify if a resident needs a wheelchair. During a surveyor interview on 1/31/2025 at 1:09 PM with Physician, Staff L, he indicated that he would expect an elderly resident who is admitted to the facility for more than a few days, to be screened by therapy for safety. Record review revealed a Rehab Screen was conducted for this resident on 1/30/2025, after the above concerns were brought to the facility's attention by the surveyor, 15 days after the resident's admission. Additional review of the Rehab Screen revealed that the resident required the assistance of one staff for transfers to a wheelchair. Further review revealed that the resident was provided with a wheelchair. Cross reference F-686
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0679 (Tag F0679)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide an ongoing activity program to support a resident in his/her choice of act...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide an ongoing activity program to support a resident in his/her choice of activities based on the comprehensive assessment, care plan, and preferences for 1 of 1 resident reviewed, Resident ID #90. Findings are as follows: Record review revealed the resident was re-admitted to the facility in September of 2024 with diagnoses including, but not limited to, mild communication deficit and major depressive disorder. Review of an admission Minimum Data Set (MDS) Assessment, Section F, titled, Preferences for Customary Routine and Activities, dated 11/21/2024, revealed that it is very important for the resident to have books, to read the newspaper and magazines, to listen to music that s/he likes, and to do activities s/he likes with groups of people. Review of the resident's care plan dated 8/16/2024 and revised on 11/22/2024 revealed that the resident has impaired cognition due to dementia with the intervention to encourage socialization and recreation activity. Surveyor observations of the resident on the following dates and times failed to reveal evidence that the resident was offered or participated in any activities while in his/her room alone. -1/27/2025 - 10:12 AM, resident was in bed with his/her eyes opened, without his/her television or music on. -1/27/2025- 1:32 PM, s/he was in bed staring at the ceiling, without his/her television or music on. -1/27/2025 - 3:00 PM s/he was laying in bed, without his/her television or music on. -1/28/2025 - 11:30 AM, the resident was observed sitting on the bed, without his/her television or music on. -1/29/2025 - 10:45 AM, the resident was observed lying in bed with her eyes opened, without his/her television or music on. - 1/29/2025 - 2:53 PM, the resident was observed sitting up on the bed, without his/her television or music on. Review of the resident's daily activity report sheet failed to reveal any documented activity on 1/27/2025, 1/28/2025 and 1/29/2025. Review of the January 2025 Activity staff schedule revealed a daily assigned staff member was on the third floor (dementia unit), from 9:30 AM to 4:30 PM. During a surveyor interview on 1/30/2025 at 9:11 AM with a Nursing Assistant, Staff H, she revealed that the resident does not like to come out of his/her room so whenever s/he stays in his/her room, someone from the activities department is supposed to go into the room for an activity session. Further, Staff H, revealed that the resident likes to read, listen to music, and watch television when s/he stays in their room. During a surveyor interview on 1/30/2025 at 10:52 AM with the assigned unit Activities Aide, Staff I, she acknowledged that she failed to visit the resident on the above-mentioned dates. During a surveyor interview on 1/30/2025 at 12:10 PM with the Director of Nursing Services, she indicated that she would expect the Nursing Assistants to put the resident's television or compact disc player on, as indicated by his/her plan of care.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to ensure that residents maintain ac...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to ensure that residents maintain acceptable parameters of nutritional status, such as usual body weight for 2 of 4 resident reviewed for weight loss, Resident ID #s 52 and 272. Findings are as follows: Record review of a facility's policy titled, WEIGHTS states in part, .The following resident/patients are weighed weekly X4 [times 4 weeks] .Newly admitted residents/patients .Newly weight loss/gain of 5 pounds [Lb] or more on a resident weighing 100 pound or more requires a reweight for verification .Weight are documented in the resident's/patient's medical record and/or the weight book. If a significant weight loss/gain is identified (>5% in 30 days or >10% in 6 months), the IDT [interdisciplinary Team], dietician, physician and family are notified. All residents with a significant weight loss are reviewed by the interdisciplinary team and the resident/responsible party and interventions implemented as appropriate and are monitored weekly . Record review of a facility policy titled, Food & Dining Service' states in part, .The objective of food service is to supply the resident/patient a diet comparable with his needs .a record of food and fluid intake will be kept on the appropriate form .Each resident is seen by the dietician to review their diet on admission, quarterly and significant change . 1. Record review revealed Resident ID #52 was re-admitted to the facility in December of 2024, with diagnoses including, but not limited to, dementia and dysphagia (difficulty swallowing). Review of a care plan dated 11/20/2023 revealed, the resident is at risk for malnutrition due to dementia and a history of dysphagia. Additionally, the care plan was revised on 12/14/2024 indicating mild protein calorie malnutrition (This occurs when you are not consuming enough protein and calories. This can lead to muscle loss and fat loss.) Further review revealed interventions including, but not limited to, staff are to obtain weekly weights per policy and consult the dietician as needed for changes in weight. Record review of a nutritional assessment completed by the Dietitian on 12/14/2024, revealed that the resident has been noted with a decline in intake since his/her admission and requires weekly weights. Record review revealed the following weights: -12/23/2024 167 lbs. -1/6/2025 159 lbs. Record review failed to reveal weights were obtained during the weeks of 12/29/2024 through 1/4/2025. Indicating the resident had a 8 lb. weight loss in 2 weeks. Record review revealed the following documentation of the resident's intakes for meals from 12/24/2024 through 1/6/2025 were as follows: -12/24/2024- Only 1 meal was documented with 26-50% consumed. -12/25/2024- Only 1 meal was documented with 26-50% consumed. -12/26/2024- 2 meals were documented with 76% to 100% consumed, 1 meal was documented with 26-50% consumed. -12/27/2024- 1 meal was documented as refused, 1 meal was documented with 0% to 25% consumed and 1 meal was documented with 51% to 75% consumed. -12/28/2024- 3 meals were documented with 0 to 25% consumed. -12/29/2024- 2 meals were documented with 0% to 25% consumed, and 1 meal was documented with 26% to 50% consumed. -12/30/2024- 1 meal was documented as refused and 2 meals were documented with 0% to 25% consumed. -12/31/2024- 2 meals were documented with 0% to 25% consumed, and 1 meal was documented with 26-50% consumed. -1/1/2025- 1 meal was documented with 0% to 25% consumed, 1 meal was documented with 26% to 50% consumed, and 1 was meal documented with 76% to 100% consumed. -1/2/2025- 2 meals were documented with 51% to 75% consumed and 1 meal was documented with 26% to 50% consumed. -1/3/2025- 1 meal was documented with 26% to 50% consumed, and 2 meals were documented with 76% to 100% consumed. -1/4/2025- 1 meal was documented with 26% to 50% consumed, and 2 meals were documented with 76% to 100% consumed. -1/5/2025- Only 1 meal was documented with 76-100% consumed. -1/6/2025- 2 meals were documented with 51% to 75% consumed, and 1 meal was documented with 76% to 100% consumed. Record review failed to reveal evidence that the resident was re-weighed on 1/6/2025 when s/he had a documented weight loss of 8 lbs. Additional record review failed to reveal evidence any additional interventions or weights implemented for the resident from 1/6/2025 through 1/30/2025, until it was brought to the facility's attention by the surveyor. During surveyor interviews on 1/30/2025 at 10:38 AM and 11:23 AM with the Dietitian, she acknowledged that the resident had a weight loss of 8 lbs. in 2 weeks. She revealed that it would be her expectation that the resident would have been re-weighed to ensure the accuracy of the weight. Further, she revealed that as part of her assessment process she does review the weights weekly but had not reviewed the resident's weight obtained on 1/6/2025. Additionally, she revealed that she had not been notified of the weight loss documented on 1/6/2025, and that she re-weighed the resident on 1/30/2025 and his/her weight was recorded as 158 lbs., confirming the previous weight loss and the loss of an additional pound. 2. Record review revealed Resident ID #272 was admitted to the facility on [DATE], with diagnoses including, but not limited to, poliomyelitis (a viral infection causing nerve injury which leads to partial or full paralysis) and depression. Record review revealed the following weights: -1/16/2025 86.3 lbs. -1/27/2025 85 lbs. Record review failed to reveal weights were obtained during the weeks of 1/19/2025 through 1/25/2025. Indicating the resident lost 1.3 lbs. in 10 days. Record review failed to reveal evidence of that any additional weights were obtained for the resident after 1/27/2025. Further record review failed to reveal evidence of an order to obtain Resident ID #272's weekly times four weeks upon his/her admission, per the facility's policy. Record review revealed documentation of the resident's intakes for meals and snacks from 1/16/2025 through 1/28/2025 as follows: -1/16/2025- Only 1 meal was documented with 76-100% consumed. -1/17/2025- Only 2 meals were documented with 76-100% consumed. -1/18/2025- Only 2 meals were documented,1 meal with 26% to 50% consumed and 1 meal with 76-100% consumed. -1/19/2025- 2 meals were documented with 76% and 100% consumed. -1/20/2025- 2 meals were documented with 51% to 75% consumed, and 1 meal was documented with 0% to 25% consumed. -1/22/2025- 1 meal was documented with 0% to 25% consumed, and 2 meals were documented with 26% to 50% consumed. -1/23/2025- 2 meals were documented with 26% to 50% consumed, and 1 meal was documented with 51% to 75% consumed. -1/24/2025- 1 meal was documented as refused,1 meal was documented with 51% to 75% consumed, and 1 meal was documented with 76% to 100% consumed. -1/25/2025- 3 meals were documented with 26% to 50% consumed. -1/26/2025- 3 meals were documented with 26% to 50% consumed. -1/27/2025- 3 meals were documented with 26% to 50% consumed. -1/28/2025- Only 1 meal was documented with 76% and 100% consumed. Record review failed to reveal evidence of a nutritional care plan for the resident. Further record review failed to reveal evidence that an admission nutritional assessment was completed by the Dietitian for Resident ID #272. During a surveyor interview on 1/30/2025 at 10:52 AM with the Dietitian, she acknowledged the resident experienced a weight loss. Additionally, she revealed that she assessed the resident on 1/20/2025, and recommended Ensure (a nutritional supplement) twice a day, however she was unable to provide evidence of an assessment or that the Ensure recommendation was communicated to the facility. During surveyor interviews on 1/30/2025 at 10:52 AM and 11:31 AM with the Director of Nursing Services (DNS) she revealed that she would have expected the staff to re-weigh Resident ID #52 after his/her weight was obtained on 1/6/2025. Additionally, the DNS could not provide evidence that the Dietitian, family, or provider were notified of the resident's weight loss, as indicated in the facility's policy. Furthermore, she could not provide evidence of an admission nutritional assessment completed for Resident ID #272 or that any intervention were implemented for him/her.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store drugs and biologicals in accordance with currently accepted professional pri...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store drugs and biologicals in accordance with currently accepted professional principles relative to 1 of 1 secured unit observed. Findings are as follows: Record review of a facility policy titled, Medication storage room/Medication cart policy dated February 2018, revealed in part, .The facility provides pharmaceutical services that are conducted in accordance with accepted ethical and professional standards of practice and that meet applicable Federal, State and Local Laws, rules and regulations .Medications are stored primarily in a locked mobile medication cart which is accessible only to licensed nursing personnel .Storage for other medications will be limited to a locked medication room . During a surveyor observation of the medication administration pass on 1/29/2025, with Certified Medication Technician (CMT), Staff P, the following was observed: - At approximately 9:35 AM Licensed Practical Nurse, Staff M, asked Staff P, for the medication technician key ring, because another staff member had to use the bathroom. - At approximately 9:40 AM, Staff M, walked back towards the medication cart where Staff P, was administering medications. Staff P, asked Staff M, if she could have the keys to her cart back. Staff M, indicated that a housekeeper had the medication cart keys because she needed to use the bathroom. - At approximately 9:45 AM the keys were returned to Staff P, by housekeeper, Staff Q. During a surveyor interview on 1/29/2025 at 10:04 AM with CMT, Staff P, she revealed that the medication technician key ring contains the only key to unlock the bathroom on the unit. Additionally she revealed that the keys for the two medication carts and the key for the medication storage room are on the same key ring. She acknowledged that staff members take the keys so they can use the locked bathroom, and that they need to find a better system. During a surveyor interview on 1/29/2025 at approximately 10:10 AM with Staff M, he acknowledged that when anyone must use the unit's bathroom, they must use the medication technician's key ring because it contains the only bathroom key. During a surveyor interview on 1/29/2025 at approximately 10:15 AM with housekeeper, Staff Q, she acknowledged that she must get the key ring from the medication technician when she needs to use the bathroom. During a surveyor interview on 1/29/2025 at 1:48 PM with the Director of Nursing Services, she acknowledged that the bathroom key should be separate from the medication storage keys. She could not provide evidence that the medication storage areas were only accessible to licensed nurses or medication technicians, as required.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview it has been determined that the facility failed to maintain medical records on each resident that are accurately documented for 1 of 2...

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Based on surveyor observation, record review, and staff interview it has been determined that the facility failed to maintain medical records on each resident that are accurately documented for 1 of 2 residents reviewed for heel boots, Resident ID #83, for 2 of 2 residents reviewed for off-loading heels, Resident ID #s 46 and 83 and for 1 of 2 residents observed for wound dressings, Resident ID #272 . Findings are as follows: 1. Record review revealed Resident ID #83 was re-admitted to the facility in April of 2023 with diagnoses including, but not limited to, contracture of the right knee and vascular dementia. Review of the care plan dated 4/28/2023 revealed that s/he is at risk for skin breakdown related to limited mobility. Review of a Norton Assessment (a tool used to determine a person's risk of developing a pressure ulcer) dated 12/10/2024, revealed a score of 6 indicating that the resident is at high risk to develop a pressure ulcer. Record review revealed the following physician's orders dated 4/28/2023: - offload the resident's heels every shift as tolerated for skin integrity - wear heel protectors as tolerated while in bed every shift. Surveyor observations on the following dates and times revealed that the resident's heels were not offloaded or that the boots were applied, as ordered: - 1/27/2025 at 10:03 AM and 12:24 PM - 1/28/2025 at 9:25 AM and 12:28 PM Review of the January 2025 Treatment Administration Record (TAR) revealed that the above-mentioned orders were signed off as completed. During a surveyor interview on 1/28/2025 at 12:52 PM with Registered Nurse, Staff G, she acknowledged that the resident's heels were not offloaded, and his/her boots were not applied as ordered. Additionally, she acknowledged that the TAR was signed off inaccurately to indicate that the orders were completed. 2. Record review revealed Resident ID #46 was re-admitted to the facility in December of 2024 with diagnoses including, but not limited to, muscle weakness and major depressive disorder. Review of a physician's order dated 12/3/2024 revealed an order to offload the resident's heels every shift as tolerated for skin integrity. During surveyor observations on the following date and times revealed the resident's heels were not offloaded, as ordered. - 1/27/2025 at 9:40 AM - 1/28/2025 at 12:24 PM - 1/29/2025 at 2:21 PM During a surveyor interview on 1/29/2025 at 2:29 PM with Registered Nurse, Staff F, she acknowledged that the resident's heels were not offloaded as ordered. Further, she was provide evidence the TAR was documented accurately on 1/29/2025. 3. Record review revealed Resident ID #272 was readmitted to the facility in January of 2025 with diagnoses including, but not limited to Poliomyelitis (a viral infection causing nerve injury which leads to partial or full paralysis). Review of a physician's order dated 1/23/2025 indicated to cleanse the right buttock moisture-associated skin damage with wound cleanser, to apply honey gel then cover the wound with a bordered foam dressing every evening shift. During a surveyor observation on 1/30/2025 at 9:54 AM of the dressing change with Registered Nurse, Staff B, the soiled dressing was observed to have the date of 1/28/2025 which indicated that it was not changed on 1/29/2025, as ordered. Review of the January 2025 TAR revealed that the dressing change was signed off as completed on 1/29/2025. Additionally, Staff B, acknowledged the date of 1/28/2025 was on the dressing she removed and indicated that it was not changed on 1/29/2025, as ordered. During a surveyor interview on 1/30/2025 at approximately 12:00 PM with the Director of Nursing Services, she indicated that she would expect the staff to follow the physician's orders and document information accurately in the residents' medical records.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program designed to provide a safe, s...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary environment, and to help prevent the development and transmission of communicable diseases, relative to the disinfection of a glucometer that is used to obtain blood glucose readings for multiple residents, for 1 of 2 observations of blood sugar monitoring. Findings are as follows: Record review of a facility policy titled, Glucose Monitoring Equipment revised in October 2018, revealed in part, .Blood glucose monitoring equipment will be cleaned with bleach wipe before and after use and/or as per manufacturer guidelines .Glucometers will be cleaned/disinfected with bleach wipes per manufacturer guidelines . Record review of the Embrace Pro manufacturer instruction manual revealed that the glucometer is to be cleaned by .using a moist (not wet) cloth or tissue with isopropyl alcohol or mild detergent with water . Record review revealed Resident ID #2 was re-admitted to the facility in July of 2023 with a diagnosis including, but not limited to, type 2 diabetes mellitus. Record review revealed a physician's order dated 9/20/2024 for Humalog insulin 100 Unit/milliliter (ML), twice daily, to be administered according to a sliding scale based on his/her blood sugar. During a surveyor observation on 1/29/2025 at 11:30 AM with Registered Nurse, Staff F, she obtained Resident ID #2's blood sugar. Additionally the observation failed to reveal Staff F wiped down the glucometer before and after obtaining the resident's blood sugar. Furthermore, Staff F failed to disinfect the glucometer prior to placing it back in to the medication cart. During a surveyor interview on 1/29/2025 at 11:34 PM with Staff F, she acknowledged that she failed to clean the glucometer before and after using it to obtain the resident's blood sugar. During a surveyor interview on 1/29/2025 at 12:48 PM with the Director of Nursing Services, she revealed that she would expect Staff F to clean the glucometer with a bleach wipe prior to and after obtaining the resident's blood sugar.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

Based on surveyor observations, record review and staff interviews, it has been determined that the facility failed to meet professional standards of quality relative to following physician's orders f...

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Based on surveyor observations, record review and staff interviews, it has been determined that the facility failed to meet professional standards of quality relative to following physician's orders for 1 of 1 resident reviewed with refusals of medications, Resident ID #3, 1 of 1 resident reviewed with an order to not have straws with liquids, Resident ID #52, and 1 of 5 residents reviewed with an order for insulin parameters, Resident ID #93. Additionally, the facility failed to meet professional standards of quality relative to 1 of 2 wound dressings observed, Resident ID #272. Findings are as follows: According to Mosby's 4th Edition, Fundamentals of Nursing, page 314 states in part, .The physician is responsible for directing medical treatment. Nurses are obligated to follow physician's orders unless they believe the orders are in error or would harm the clients . 1. Record review revealed Resident ID #3 was admitted to the facility in November of 2024 with diagnoses including, but not limited to, Parkinson's disease (a chronic and progressive movement disorder) and hypertension (high blood pressure). Record review revealed the following physician's orders dated 11/27/2024: - Amlodipine (a medication prescribed to treat high blood pressure) 10 MG (milligrams), give 1 tablet daily. - Lisinopril (a medication prescribed to treat high blood pressure) 40 MG, give 1 tablet daily. - Metoprolol Succinate (a medication prescribed to treat high blood pressure) 50 MG, give 1 tablet daily. - Multivitamin, give 1 tablet daily. Record review of the resident's January 2025 Medication Administration Record (MAR) revealed that s/he had not received his/her Amlodipine, Lisinopril, Metoprolol and multivitamin as ordered by the physician, secondary to refusals on the following dates: - 1/1/2025 - 1/2/2025 - 1/4/2025 - 1/6/2025 - 1/7/2025 - 1/10/2025 - 1/13/2025 - 1/14/2025 - 1/16/2025 - 1/17/2025 - 1/18/2025 - 1/19/2025 - 1/21/2025 - 1/24/2025 Further record review revealed a physician's order dated 11/26/2024 for Carbidopa-Levodopa (a medication prescribed to treat Parkinson's disease) 25-100 MG, give 2 tablets orally, three times a day. Record review of the resident's January 2025 Medication Administration Record revealed that s/he had not received his/her Carbidopa-Levodopa as ordered by the physician, secondary to refusals on the following dates and times: - 1/1/2025 at 8:00 AM - 1/2/2025 at 8:00 AM - 1/4/2025 at 8:00 AM - 1/5/2025 at 2:00 PM - 1/6/2025 at 8:00 AM - 1/7/2025 at 8:00 AM - 1/10/2025 at 8:00 AM and 2:00 PM - 1/13/2025 at 8:00 AM - 1/14/2025 at 8:00 AM and 2:00 PM - 1/16/2025 at 8:00 AM - 1/17/2025 at 8:00 AM - 1/18/2025 at 8:00 AM - 1/19/2025 at 8:00 AM and 2:00 PM - 1/21/2025 at 8:00 AM - 1/24/2025 at 8:00 AM and 2:00 PM - 1/25/2025 at 2:00 PM and 8:00 PM - 1/27/2025 at 2:00 PM Record review failed to reveal evidence that the provider was notified that the resident did not receive Amlodipine, Lisinopril, Metoprolol, Multivitamin and Carbidopa-Levodopa on the above mentioned dates and times. During a surveyor interview on 1/31/2025 at 9:50 AM with the Director of Nursing Services (DNS), she acknowledged the above-mentioned medications were refused. Additionally, she indicated it would be her expectation that the provider would be notified of the medication refusals. During a surveyor interview on 1/31/2025 at 10:45 AM with the Nurse Practitioner, she indicated that she was not made aware of the above-mentioned medication refusals. 2. Record review revealed Resident ID #52 was re-admitted to the facility in December of 2024, with diagnoses including, but not limited to, dysphagia (difficulty swallowing) and dementia. Record review revealed a dietary order dated 12/17/2024, indicating no straws with liquids. Surveyor observations revelaed the following: -1/27/2025 at 12:02 PM, a styrofoam cup with a straw on the bedside table -1/28/2025 at 12:05 PM, an Ensure chocolate supplement with a straw on the bedside table -1/28/2025 at 12:22 PM, an Ensure chocolate supplement with a straw on the resident's meal tray -1/29/2025 at 11:52 AM, a styrofoam cup with a straw on the bedside table During a subsequent surveyor observation on 1/28/2025 at 12:50 PM, Registered Nurse (RN), Staff B, was observed administering the resident his/her medication with a chocolate Ensure supplement and a straw. During a surveyor interview on 1/29/2025 at 11:52 AM with Nursing Assistant, Staff C, she acknowledged the straw in the styrofoam cup. Additionally, she revealed she was assigned to the resident that shift and she was unaware the resident had an order to not have straws with liquids. During a surveyor interview on 1/29/2025 at 11:58 AM with RN, Staff D, and Licensed Practical Nurse (LPN), Staff E, both nurses acknowledged the order for no straws. Additionally, they acknowledged they were not aware of the physician order until it was brought to their attention by the surveyor. During a surveyor interview on 1/29/2025 at 12:32 PM with the DNS, she acknowledged the resident's order for no straws. Additionally, she revealed it would be her expectation that straws would not be provided to the resident. 3. Record review revealed Resident ID #93 was readmitted to the facility in September of 2024 with a diagnosis including, but not limited to, Diabetes Mellitus Type 2. Record review revealed a physician's order dated 9/6/2024 for Admelog solostar (insulin) 100 unit/milliliter (U/ML) solution, inject per sliding scale, and notify the provider if the blood sugar reading is greater than 400, three times per day. Record review of the resident's January 2025 MAR revealed that s/he had blood sugar readings greater than 400 on the following dates and times: - 1/2/2025 407 at 11:30 AM - 1/8/2025 477 at 11:30 AM - 1/11/2025 443 at 11:30 AM - 1/14/2025 401 at 11:30 AM - 1/20/2025 444 at 11:30 AM - 1/22/2025 464 at 7:30 AM - 1/23/2025 404 at 11:30 AM - 1/24/2025 426 at 7:30 AM - 1/27/2025 406 at 11:30 AM - 1/28/2025 531 at 11:30 AM Record review failed to reveal evidence that the provider was notified of the above-mentioned blood sugar readings. During a surveyor interview on 1/30/2025 at 10:42 AM with the DNS, she acknowledged the above-mentioned blood sugar readings. Additionally, she was unable to provide evidence that the provider was notified of the above-mentioned blood sugar readings above 400, as ordered. 4. Record review revealed Resident ID #272 was admitted to the facility in January of 2025, with a diagnosis including, but not limited to, poliomyelitis (a viral infection causing nerve injury which leads to partial or full paralysis). Record review revealed a physician's order dated, 1/23/2025 to cleanse the right buttocks wound with wound cleanser, apply honey gel (a wound gel), and cover with a bordered foam daily. During a surveyor observation and simultaneous interview on 1/30/2025 at 9:34 AM with RN, Staff B, was observed removing a soiled dressing from the resident's wound dated 1/28/2025. Staff B, acknowledged that the dressing was dated 1/28/2025 and that it should have been changed on 1/29/2025. During a surveyor interview on 1/31/2025 at 11:31 AM with the DNS, she indicated it would be her expectation for the treatment to have been completed as ordered.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0740 (Tag F0740)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure tha...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that a resident who is diagnosed with a mental disorder or has a history of trauma, receives appropriate treatment and services to attain the highest practicable mental and psychosocial well-being relative to 1 of 1 resident reviewed for suicidal ideations, Resident ID #113. Findings are as follows: Record review revealed the resident was admitted to the facility in January of 2025 with diagnoses including, but not limited to, suicidal ideations, bipolar disorder, and Post Traumatic Stress Disorder. Review of a Brief Interview for Mental Status assessment dated [DATE] revealed a score of 13 out of 15, indicating the resident is cognitively intact. Review of a mood interview dated 1/11/2025 revealed a score of 15 out of 27, indicating the resident has moderately severe depression. Record review of a document titled, Nursing Home Consult Service, dated 1/6/2025 states in part, .long history of psych illness .history of multiple suicide attempts .12/10 in patient psych for ingestion of 2 handfuls of gabapentin [a medication used to treat nerve pain] and lisinopril [a medication used to treat high blood pressure] with the intent to end [his/her] life .denies suicide ideation [SI] at skilled nursing center .admits to chronic suicide ideation which is exacerbated in the setting of social stressors .no acute psych concerns but at chronic risk .Recommendation .monitor for SI, if any active urges would send out to ED [Emergency Department] .discussed behavioral plan with staff . Record review of the care plan dated 1/8/2025 revealed a focus area related to signs and a history of major depression, bipolar disorder and recent suicidal ideation. Further review failed to reveal interventions including to monitor for suicidal ideation. Additional review failed to reveal evidence of a behavioral plan related to suicidal ideation. Record review of the January 2025 Treatment Administration Record failed to reveal any evidence of behavioral monitoring related to suicidal ideation. Record review of the nursing progress notes failed to reveal reveal any evidence of behavioral monitoring related to suicidal ideation. During a surveyor interview on 1/30/2025 at 8:55 AM with Registered Nurse, Staff B, she was unable to provide evidence of the facility was monitoring the resident's behavior related to suicidal ideation for Resident ID #113. During a surveyor interview on 1/30/2025 at 11:23 AM with the Director of Nursing Services, she indicated that she would expect the staff to be monitoring the resident's behavior relative to suicidal ideation and contacting the physician as needed. Additionally, she was unable to provide evidence the facility was monitoring the resident's behavior related to suicidal ideation.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store, prepare, distribute, and serve food in accordance with professional standar...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety, relative to the main kitchen and the main dining room. 1. The Rhode Island Food Code 2018 Edition 4-601.11 states in part, .Nonfood contact surfaces shall be kept free of an accumulation of dirt, dust, food residue, and other debris . Surveyor observations of the main kitchen on 1/27/2025 at approximately 8:45 AM and on 1/28/2025 and 1/29/2025 at 9:40 AM revealed the following: - Grease accumulation along the sides and the corners of the steamer - Grease accumulation along the corners and sides of the food warmer - Grease accumulation along the sides and the corners of the stove - Utility cart that stored containers of spices with crumbs and debris in the corners - 4 food meal delivery carts with grease and grime accumulation along the lower edges Surveyor observations on 1/29/2024 at 12:15 PM and on 1/30/2025 at 9:15 AM, of the main dining room, revealed the steam table with grease accumulation on the knobs and food spills on the front of the unit. 2. The Rhode Island Food Code 2018 Edition 3-201.11 states in part, .Food shall be obtained from sources that comply with Law . During a surveyor observation on 1/29/2025 at 9:40 AM the main kitchen reach in refrigerator unit revealed a dozen of eggs stored in a gray egg container, with a use by date of 12/14/2024. Immediately following the above-observation, dietary cook, Staff R, revealed the eggs were for a staff member and that they were fresh farm eggs from his farm raised chickens. During a surveyor observation and interview on 1/30/2025 at 9:15 AM with the Administrator, he acknowledged that the above-mentioned food service equipment was in need of cleaning and that the eggs that were brought in from home were improperly stored.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0569 (Tag F0569)

Minor procedural issue · This affected multiple residents

Based on record review and staff interview it has been determined that the facility failed to notify each resident, or resident representative, that receives Medicaid benefits when the amount in the r...

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Based on record review and staff interview it has been determined that the facility failed to notify each resident, or resident representative, that receives Medicaid benefits when the amount in the resident's account reaches $200 less than the Social Security Income (SSI) resource limit for 4 of 4 residents reviewed with over $4000 in personal needs funds handled by the facility, Resident ID #s 15, 18, 32 and 47. Findings are as follows: Record review of Title 210-Executive Office of Health and Human Services, Chapter 50-Medicaid Long-Term Services and Supports (LTSS) under section 2.4 (G) of the Uniform Accountability Procedures for Title XIX Resident Personal Needs Funds in Community Nursing Facilities, ICF/DD Facilities, and Assisted Living Residences requires that the facility shall: .(10) The nursing facility must notify the resident in writing when his/her balance reaches $200.00 less than the resource eligibility guideline, that Medicaid eligibility is jeopardized if the account exceeds the guideline [4,000] . Review of a facility document titled, Trial Balance .Balances as of 1/27/2025 for the following residents states in part: - Resident ID #15 has a current balance of $4,620.79. - Resident ID #18 has a current balance of $6,188.21. - Resident ID #32 has a current balance of $5,214.10. - Resident ID #47 has a current balance of $4,454.51. During a surveyor interview on 1/29/2025 at 9:37 AM with the Account Receivable Assistant, Staff A, she was unable to provide evidence that the above identified residents were notified in writing when their account balances reached $200 less than the SSI Medicaid eligibility resource limit ($4,000).
Aug 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to meet professional standards of quality for 3 of 5 residents reviewed for physician's orders, Resident ID ...

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Based on record review and staff interview, it has been determined that the facility failed to meet professional standards of quality for 3 of 5 residents reviewed for physician's orders, Resident ID #s 3, 4, and 5. Findings are as follows: Mosby's 4th Edition, Fundamentals of Nursing, page 314 states, The physician is responsible for directing medical treatment. Nurses are obligated to follow physician's orders unless they believe the orders are in error or would harm the clients. Record review of a document titled Weekly Skin Audit revealed in part, .All resident will have a body audit to address skin issues on a weekly basis . Further review of the document revealed the licensed nurse will conduct a weekly body audit. 1. Record review of Resident ID #3 revealed that s/he was admitted to the facility in January of 2024 with a diagnosis that includes,but is not limited to, severe protein calorie malnutrition. Record review revealed a physician's order with a last review date of 7/11/2024 which states in part, .Skin Protocol: Weekly skin checks on bath/shower day . Record review of a document titled Weekly Skin Audit revealed the last recorded skin audit was completed on 5/27/2024, indicating that the resident's skin had not been assessed in June and July 2024. 2. Record review of Resident ID #4 revealed s/he was admitted to the facility in July of 2021 with a diagnosis that includes, but is not limited to, protein calorie malnutrition. Record review of a physician order with a last order review dated 7/30/2024 states in part, .Skin Protocol: Weekly skin checks on bath/shower day . Record review of a document titled Weekly Skin Audit revealed the last record skin audit was completed on 6/30/2024, indicating that the resident's skin had not been assessed in July 2024. 3. Record review of Resident ID #5 revealed that s/he was admitted to the facility in December of 2023 with a diagnosis that includes, but is not limited to, Alzheimer's disease. Record review of physician order with a last order review date of 7/11/2024 states in part, .Weekly body audit . Record review of a document titled Weekly Skin Audit revealed the last recorded skin audit was completed on 7/5/2024, indicating that the resident's skin had not been assessed for three consecutive weeks. During a surveyor interview on 8/1/2024 at approximately 3:15 PM with the Director of Nursing Services, she was unable to provide evidence that weekly skin audits were completed per the physician's orders for Resident ID #s 3, 4, and 5.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

Based on record review and staff interview it has been determined that the facility failed to identify, implement, monitor, and modify interventions consistent with the residents' assessed needs to ma...

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Based on record review and staff interview it has been determined that the facility failed to identify, implement, monitor, and modify interventions consistent with the residents' assessed needs to maintain nutritional status for 2 of 5 residents reviewed, Resident ID #s 1 and 3. Findings are as follows: 1. Record review of a policy titled Weights dated 8/2015 states in part: - Newly admitted residents are weighed weekly times 4 weeks - Same scale should be used for each weighing of a particular resident - All weight/loss gain of 5 pounds or more on resident weighing 100 pounds or more requires a reweigh Record review revealed Resident ID #1 was admitted to the facility in June of 2024 with a diagnosis that includes, but is not limited to, Alzheimer's disease. Record review of a document titled Weight Summary revealed the following: -6/13/2024 154.0 lbs.(pounds) Scale: Wheelchair -6/17/2024 154.5 lbs. Scale: Standing -6/24/2024 151.2 lbs. Scale: Standing -7/10/2024 156.0 lbs. Scale: Wheelchair Record review failed to reveal evidence that the same scale was used to weight the resident or that a reweigh was obtained on 7/10/2024. Record review of a document titled Eating dated July 2024 revealed the following: Breakfast meal intakes were not recorded from 7/3/2024 through 7/22/2024. Meal intakes were not recorded for breakfast, lunch, and dinner on the following days: -7/4/2024 -7/5/2024 -7/8/2024 -7/11/2024 -7/14/2024 -7/22/2024 Meal intakes recorded for the lunch meal only on the following days: -7/10/2024 -7/13/2024 -7/17/2024 During a surveyor interview on 8/1/2024 at approximately 3:00 PM with the Director of Nursing Services, she was unable to provide evidence that Resident ID #1 was reweighed and that the same scale was used. Additionally, she was unable to provide evidence that all meal intakes were being recorded. 2. Additional review of the policy titled Weights indicates when a resident weighs less than 100 lbs. and they have a weight loss of three pounds or more they need to be reweighed. Record review revealved Resident ID #3 was admitted to the facility in January of 2024 with a diagnosis that includes but is not limited to unspecified severe protein calorie malnutrition. Record review of a document titled Nutrition Evaluation V-2 dated 2/27/2024 upon admission, the Mini Nutrition Assessment tool within the nutritional evaluation, revealed a score of 1, indicating severe protein calorie malnutrition as evidenced by poor intakes and significant weight loss with a recommendation to add Ensure Clear (a nutritional supplement) 4 ounces, three times daily. Record review of Resident ID #3's care plan indicates that staff will monitor the resident's food and fluid intake using the meal intake record. The care plan also indicates that the resident will continue to drink Ensure clear, as ordered. Record review of a document titled Weight Summary Report revealed the following weights: -3/25/2024 96.0 lbs. -4/1/2024 100 lbs. -4/29/2024 99.2 lbs. -5/20/2024 97.5 lbs. -6/2024 No weight was obtained -7/5/2024 95.4 lbs. The above weights indicate that the resident was not weighed in the month of June. Record review of a document titled Eating dated July 2024 revealed the following: Breakfast meal intakes were not recorded for the following days: -7/3/2024 -7/4/2024 -7/5/2024 -7/6/2024 -7/8/2024 -7/9/2024 -7/10/2024 -7/11/2024 -7/12/2024 -7/17/2024 -7/18/2024 -7/19/2024 -7/22/2024 -7/24/2024 -7/25/2024 -7/26/2024 -7/27/2024 -7/28/2024 -7/29/2024 -7/30/2024 -7/31/2024 Lunch meal intakes takes were not recorded on the following days: -7/3/2024 -7/4/2024 -7/5/2024 -7/6/2024 -7/8/2024 -7/9/2024 -7/18/2024 -7/19/2024 -7/27/2024 -7/28/2024 Record review of the Medication Administration Record for the month of July 2024 revealed that Resident ID #3 had refused 74 out of 93 opportunities to receive the Ensure Clear. Record review failed to reveal evidence that the provider was notified of the refusals. During a surveyor interview on 8/1/2024 at approximately 3:00 PM with the Director of Nursing Services she was unable provide evidence that Resident ID #3's meal intakes were being recorded to assess his/her nutritional status, that a weight was obtained in the month of June 2024 and that the provider or dietician were notified of the Ensure refusals.
Feb 2024 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmiss...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections, relative to the Multidrug-resistant Organism (MDRO) Clostridium difficile (C. Difficile), for 1 of 1 resident reviewed, Resident ID #264. Additionally, the facility also failed to protect a resident who was susceptible to infections due to being on Neutropenic Precautions, precautions implemented due to a low white blood cell count which in turn weakens your immune system, for Resident ID #40. Findings are as follows: Review of a facility policy titled Precautions to Prevent Transmission of Infectious Agents states in part, .Contact Precautions In addition to standard precautions, use Contact Precautions for residents known or suspected to be infected with microorganisms that can be easily transmitted by direct or indirect contact, such as environmental surfaces or direct resident care. Contact precautions are intended to prevent transmission of infectious agents .Clostridioides Difficile Infection [Clostridium difficile Infection of the large intestine (colon) caused by the bacteria Clostridium difficile which causes diarrhea and colitis (an inflammation of the colon] .Contact precautions will be instituted for residents with known Clostridioides Difficile (C. Difficile) .who are exhibiting diarrhea. If there is a strong suspicion of C Difficile infection, contact precautions should also be implemented until diarrhea has resolved .Determination of infection status and the need for isolation should be based on presentation of symptoms .C Difficile precautions may be discontinued 48 hours after resolution of diarrhea symptoms even if still receiving antibiotic therapy . Review of a document titled, Rhode Island Department of Health, Guidelines for the Management of Clostridium difficile in Rhode Island Long Term Care Facilities (2007) states in part, . Isolation and Contact Precautions: Use Contact Precautions for patients with known or suspected C. difficile- associated disease .Hand Hygiene soap and water should be used .Hand hygiene before leaving the resident's room is essential for limiting the spread of the bacteria/spores around the facility .Glove and Gown Use Gloves are worn when entering the room and for all contact with the resident and the environment .Gloves should be removed, discarded and hands cleaned before leaving the resident's room or providing care to another resident .Gowns should be removed and discarded before leaving the resident's room. After gown removal, ensure that clothing does not contact environmental surfaces .Discontinuing Contact Precautions .Criteria for discontinuing precautions should include the absence of diarrhea and a return to usual bowel pattern. Continue all precautions diligently until diarrhea ceases . Record review revealed that Resident ID #264 was admitted to the facility in February of 2024 with diagnoses including, but not limited to, enterocolitis due to Clostridium Difficile. Review of the resident's admission Screening tool dated 2/12/2024 reveals that the resident was discharged to the facility from the hospital on isolation precautions for C. Difficile. Review of the sign posted outside of the resident's room reads as follows, Contact Plus In addition to Standard Precautions Staff and Providers MUST: Clean hands before entering resident's room. Gown-Change between each resident. Gloves-Change between each resident. Wash hands with soap and water before exiting a resident's room. Hand sanitizer alone, is not sufficient when EXITING a resident's room . Additional record review revealed Resident ID #264 had loose stools/diarrhea on 2/13/2024 and 2/15/2024. Further record review revealed that the resident had an order to take Vancomycin HCL 10ml (an antibiotic used to treat C. difficile) 4 times daily until 2/18/2024. During a surveyor observation on 2/14/2024 at 9:16 AM revealed Registered Nurse, Staff A, and Certified Medication Technician, Staff B enter the room of Resident ID #264, who was on precautions related to C. difficile. They failed to don the gloves and gown as stated on the sign outside the door, and touched the bed while attempting to get the resident to take his/her medication. They then left the room without washing their hands with soap and water. During a surveyor interview with Staff B on 2/14/2024 at 9:26 AM she acknowledged that she failed to don gloves and a gown when entering Resident ID #264's room. She acknowledged that the resident was on precautions for C. Difficile and that she failed to wash her hands with soap and water when exiting the room. During a surveyor interview with Staff A on 2/14/2024 at approximately 9:20. AM she revealed that Resident ID #264 was on precautions for C. difficile. She acknowledged that she failed to don gloves or a gown prior to entering the room and did not wash her hands with soap and water prior to exiting the room. During a surveyor observation on 2/14/2024 at approximately 9:25 AM, Staff A was observed entering the room of Resident ID #40, a resident with diagnoses including, but not limited to, malignant neoplasm of thyroid gland (thyroid cancer), secondary malignant neoplasm of bone and bone marrow (cancer of the bone and bone marrow), without washing her hands with soap and water prior to entering. Further observation revealed signage posted outside of Resident ID #40's door that indicated Neutropenic Precautions Perform hand hygiene before and after every resident contact .Put on a mask or face shield when entering the resident room to provide direct care. Wear gloves whenever touching the resident's intact skin or surfaces and/or articles close to the resident, e.g., side rails, medical equipment, over bed tables, nightstands, etc. Wear a gown if you anticipate that your clothing may become contaminated . Record review of Resident ID #40's lab work dated 1/31/2024 revealed his/her [NAME] Blood Cells (cells that protect the body against both infectious disease and foreign invaders of 3.6 K/UL (kilo per microliter-normal range 4.0-10.0) and Lymphocytes (type of [NAME] blood cell) of 0.57 K/UL (normal range 0.8- 4.0.) were low. Review of a Physiatrist's (a medical doctors who has completed training in the specialty field of physical medicine and rehabilitation. Physiatrists diagnose illnesses, design treatment protocols and can prescribe medications) note dated 2/7/2024 indicates that the resident has a significant history of metastatic thyroid carcinoma with mets [the process by which cancer cells spread from one organ (the primary) to another non-adjacent organ or organs] to the bone. Further review of this progress note revealed that the resident is currently on palliative radiation and is at risk for infection. During a surveyor interview on 2/15/2024 at 12:44 PM with the Director of Nursing Services, she revealed that she expects staff to follow the instructions on the signs posted at the resident's doors and wear a gown and gloves prior to entering the room, and to wash their hands with soap and water prior to exiting the room.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that food is stored and distributed, in accordance with professional standa...

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Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that food is stored and distributed, in accordance with professional standards for food safety relative to the main kitchen and 2 of 3 kitchenettes. Findings are as follows: 1. Record review of the Rhode Island Food Code 2018 edition, Section 3-602.11 Food Labels states, .(B) Label information shall include: (1) The common name of the food . A. During the initial tour of the main kitchen on 2/12/2024 at 8:38 AM, in the presence of the Food Service Director (FSD), the walk-in refrigerator contained the following: - One pack containing approximately 8-10 hot dogs covered with plastic wrap dated as follows: prepared date 1/10 used by 1/12. - Pieces of what appeared to be meat wrapped with plastic wrap dated 2/4, without a description of the contents. - One plastic container filled with a thick dark red gelatin. The plastic container was covered with plastic wrap, without a date or description of the contents. - One clear plastic container with red cherries covered with plastic cover, without a date or label on the container. B. Additional observation during the initial tour on 2/12/2024 at 8:51 AM revealed a small, one door refrigerator with the following unlabeled items: - Approximately 2 or 3 pounds of what appeared to be a type of sliced ham or turkey. The package was wrapped with plastic wrap, without a date or description of the contents. - One clear plastic container with what appeared to be a meat mixture dated 1/11 without a description of the contents. C. Surveyor observation on 2/14/2024 at 8:45 AM of the 3rd floor kitchenette revealed the following: - One blue plastic cup with a milky liquid inside, without a labeled description of the contents. 2. Review of Rhode Island Food Code, 2018 edition, section 3-501.17 states in part, .refrigerated ready-to-eat, time/temperature control for safety food prepared and held in a food establishment for more than 24 hours shall be clearly marked to indicate the date or day by which the food shall be consumed on the premises, sold, or discarded when held at a temperature of 5 C [degrees Celsius; 41 degrees Fahrenheit] or less for a maximum for 7 days. The date of preparation shall be counted as day 1 . A. During a surveyor observation on 2/12/2024 at 8:54 AM of the walk-in freezer revealed one bag of Harbor Banks imitation crab opened and not dated. B. During a surveyor observation on 2/14/2024 at 8:34 AM of the 2nd floor Kitchenette revealed one bottle of Fairlife protein chocolate shake it was marked with a resident's room number, the bottle was not dated when opened. C. Additional observation on 2/14/2024 at 8:45 AM of the 3rd floor kitchenette revealed one 5 pound plastic container of Monarch Creamy Peanut Butter that was opened and not dated. During surveyor interviews with the FSD on 2/12/2024 and 2/14/2024, he acknowledged that the above items were either not labeled or dated as required. 3. Review of Rhode Island Food Code, 2018 edition, section 305.12 Food Storage Prohibited Areas states in part, .(I) Under other sources of contamination . Observation of the walk-in freezer revealed an area of condensation of approximately 3 feet by 6 inches located under the double fans. It appeared that at one point the condensation was melting, forming icicles. Further observation of the walk-in freezer, underneath the area where the condensation was dripping was a box containing Hilltop Frozen Croissants. There was ice observed in the interior of the box of croissants. During a surveyor interviews on 2/16/2024 at approximately 11:00 AM with the Administrator, he revealed that he is aware that the kitchen walk-in freezer continues to have problems with condensation. Additionally, he indicated that the condensation of the pipes is an ongoing problem in the freezer and that it will not be solved until the unit is replaced.
Sept 2023 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on surveyor observation and staff interview, it has been determined that the facility failed to ensure that the facility stores, distributes, and serves food in accordance with professional stan...

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Based on surveyor observation and staff interview, it has been determined that the facility failed to ensure that the facility stores, distributes, and serves food in accordance with professional standards for food safety relative to observations of meal service on the third floor. Findings are as follows: Record review of the State Operations Manual Appendix PP-Guidance to Surveyors for Long Term Care Facilities defines Food Distribution as the processes involved in getting food to the resident .When meals are assembled in the kitchen and then delivered to .the dining areas to be distributed, covering foods is appropriate . Further review revealed the definition of Food Service is .food should be covered when traveling a distance (i.e.[example] down a hallway .) During a surveyor observation on 9/28/2023 at approximately 12:00 PM of the third-floor unit, two food trucks were revealed stationed in front of the Electrical room. Further observations revealed the nursing staff taking the meal trays out of the food truck, pouring drinks, putting the uncovered drinks on the meal tray, then delivering the meal trays approximately 50 feet down the hallway with uncovered drinks and desserts. During a surveyor interview with Nursing Assistant, Staff A, on 9/28/2023 at 12:07 PM, she acknowledged that the resident's desserts and drinks on their meal tray are left uncovered when delivered from the food truck to the resident's room. During a surveyor interview with the Food Service Director on 9/28/2023 at 12:40 PM, he acknowledged that the desserts and drinks should have been wrapped or covered when being distributed to the residents at mealtime.
Dec 2022 7 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide ne...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide necessary treatment and services consistent with professional standards of practice, to promote healing and prevent new pressure ulcers from developing for 1 of 6 residents reviewed who is at risk for developing pressure ulcers or who have actual pressure ulcers, Resident ID #56. Findings are as follows: Record review revealed the resident was admitted to the facility in June of 2017 and readmitted in September of 2022 with diagnoses which include, but are not limited to, vascular dementia and muscle weakness. Record review of a quarterly Minimum Data Set (MDS, used to assess a resident's cognitive and functional status) assessment dated [DATE] revealed the resident requires extensive assistance of two staff with bed mobility. Record review of a care plan initiated on 5/22/2019 and revised on 2/17/2022 states in part, .at risk for skin breakdown due to [his/her] advanced age, limited mobility, and incontinence .Interventions .Treatment as ordered . Record review of a pressure injury evaluation dated 11/10/2022 states in part, .current stage: Suspected deep tissue injury [localized area of discolored intact skin or blood-filled blister due to damage of underlying soft tissue from pressure] .left great toe .type: pressure .length: 0.25 cm [centimeter] width:0.25 cm .comments: dark red/black discoloration noted to left great toe .Eschar [a collection of dry, dead tissue within a wound] 75% . Record review of a nursing progress note dated 11/10/2022 states in part, Resident noted with a dark reddish-black circular area to [his/her] left great toe. Area measures approximately 0.25 cm x [by] 0.25 cm .Facility DON [Director of Nursing] along with NP [Nurse Practitioner] is made aware, NO [new order]: 1. Apply skin prep to wound bed qshift [each shift] 2. Place a foot cradle [a device placed at the foot of the bed that is used to relieve the weight of the bedding from the feet] . Record review of the resident's physician's orders failed to reveal evidence of an order for a foot cradle from 11/10/2022 through 11/30/2022 when it was brought to the facility's attention by the surveyor. During surveyor observations on the following dates and times, the resident was observed lying in bed without the foot cradle in place: -11/27/2022 at 11:00 AM -11/28/2022 at 12:00 PM - 11/30/2022 at 8:09 AM and 9:45 AM. Additional record review of a physician's order with a revision date of 11/16/2022 states in part, Measure area to left great toe weekly and complete pressure evaluation everyday shift Tuesday . Record review of the resident's weekly skin evaluation failed to reveal evidence of a skin assessment of the left great toe on 11/17/2022 and 11/24/2022 as ordered. During an additional surveyor observation on 11/30/2022 at 10:15 AM in the presence of a License Practical Nurse, Staff C, reveal the resident lying in bed without a foot cradle. Additionally, the resident left great toe was measured by Staff C which revealed a measurement of 1.5 cm x 0.7 cm. During a surveyor interview immediately following this observation with Staff C, he acknowledged that the foot cradle was not in place as ordered. Additionally, Staff C acknowledged that the resident's area on his/her left great toe had increased in size from the initial measurement on 11/10/2022. During a surveyor interview on 11/30/2022 at 1:19 PM with the Director of Nursing Services, she could not provide evidence as to why the order for the foot cradle was not implemented when it was ordered on 11/10/2022. Additionally, she indicated that she would expect the staff to assess and document the resident's left great toe wound weekly as ordered. During a surveyor interview on 12/1/2022 at 12:01 PM with the Nurse Practitioner, Staff E, she indicated that she would expect the order for the foot cradle to have been implemented as ordered on 11/10/2022. Additionally, she indicated that she would expect the staff to do a weekly assessment of the resident's left great toe as ordered.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to ensure that the resident's formul...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to ensure that the resident's formulated advance directive would be followed as there was inconsistency between the paper medical record and the Electronic Medical Record (EMR) for 1 of 7 residents reviewed relative to advanced directives, Resident ID #14. Findings are as follows: Record review of the paper medical record for Resident ID #14 revealed a signed advance directive dated [DATE], indicating do not attempt resuscitation/DNR. Do not intubate failed to be checked on the advanced directive form, indicating the resident would be intubated in an emergency situation. Additional review of the paper medical record revealed a signed Medical Orders for Life Sustaining Treatment (MOLST) dated [DATE], indicating do not attempt resuscitation/DNR and limited additional interventions- do not intubate (DNI). Review of the resident's electronic medical record EMR revealed a physician's order dated [DATE] for Full Code with Cardiopulmonary Resuscitation (CPR). During a surveyor interview on [DATE] at 10:43 AM with Registered Nurse A, she acknowledged that the advanced directive and the MOLST in the paper chart and the order in the electronic record failed to match.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to maintain acceptable parameters of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, it has been determined that the facility failed to maintain acceptable parameters of nutritional status, such as usual body weight for 1 of 3 residents reviewed for nutritional status and weight loss, Resident ID #45. Findings are as follows: Record review of the facility's policy titled Nursing Policy and Procedure manual: Weight policy states in part, The following residents/patients are weighed weekly x [times] 4: .Resident/patients with an MD [medical doctor] order for weekly weights .All weight loss/gain of 3 pounds or more on a resident weighing 100 pounds or less and weight loss/gain of 5 pounds or more on a resident weighing 100 pounds or more requires a reweigh for verification. A reweigh is done on the same scale, with a licensed nurse present. Weights are documented in the resident's/patient's medical record and/or weight book. If a significant weight loss/gain is identified (>[greater than] 5% in 30 days or >10% in 6 months), the IDT [interdisciplinary team], Dietician, Physician and Family are notified. All residents with a significant weight loss are reviewed by the Interdisciplinary team .and interventions implemented as appropriate and are monitored weekly . Record review revealed the resident was admitted to the facility in October of 2022 with diagnoses which include, but are not limited to, Celiac Disease (an immune reaction to eating gluten, a protein found in wheat) and complete intestinal obstruction. Record review of an admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident requires extensive physical assistance by one staff with eating. Record review of a care plan initiated on 10/27/2022 states in part, At nutritional risk .poor po [by mouth] potential weight loss .Interventions: monitor wt. [weight], po intake as ordered . Record review revealed a physician's order dated 10/25/2022 which states in part, Weight on admission and for 4 consecutive weeks post admission then reassess. Record review revealed the following weights: -10/25/2022: 101.1 lbs. (pounds) - 11/1/2022: 101.0 lbs. - 11/8/2022: 100.0 lbs. - 11/24/2022: 86.4 lbs. Further record review of a weight summary revealed the resident had a 14.5% weight loss in 30 days and a 13.6% weight loss in 16 days. Additional record review revealed a weekly weight was not obtained on 11/15/2022 as ordered and per the facility's policy. Record review failed to reveal evidence that the resident was reweighed when s/he had a 13.6% weight loss in 16 days. Additionally, the record failed to reveal evidence that the IDT including the dietician and physician were notified and that interventions were implemented as per the facility's policy. During a surveyor interview on 11/30/2022 at 1:11 PM with the Director of Nursing Services, she was unable to provide evidence that the resident's weight was obtained on 11/15/2022 as ordered and that the IDT including the dietician and physician were notified of the significant weight loss.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

Based on record review and staff interview, it has been determined that the facility failed to ensure a resident's drug regimen was reviewed and acted upon by the attending physician, when irregularit...

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Based on record review and staff interview, it has been determined that the facility failed to ensure a resident's drug regimen was reviewed and acted upon by the attending physician, when irregularities were identified during the monthly Pharmacist Medication Regimen Review (MRR) for 3 of 5 residents reviewed, Resident ID #'s 1, 244, and 246. Findings are as follows: 1) Record review revealed Resident ID #1 was admitted to the facility in October of 2022 with diagnoses including, but not limited to, chronic obstructive pulmonary disease (lung diseases that block airflow and make it difficult to breathe), type 2 diabetes and pulmonary hypertension (when pressure in the blood vessels leading from the heart to the lungs is too high). Record review revealed the following pharmacy consult progress notes: - 10/26/2022 .Medication Regimen Reviewed. Recommendations Made to Prescriber: See Medication Regimen Review Report. - 11/21/2022 .Medication Regimen Reviewed. Recommendations Made to Prescriber: See Medication Regimen Review Report. Record review failed to reveal evidence that the above mentioned MRR's were reviewed and acted upon by the attending physician. 2) Record review revealed Resident ID #244 was admitted to the facility in November of 2022 with diagnoses including, but not limited to, encephalopathy (a disease in which the functioning of the brain is affected by some agent or condition), type 2 diabetes, and acute kidney failure. Record review revealed the following pharmacy consult progress notes: - 11/14/2022 .Medication Regimen Reviewed. Recommendations Made to Prescriber: See Medication Regimen Review Report. - 11/21/2022 .Medication Regimen Reviewed. Recommendations Made to Prescriber: See Medication Regimen Review Report. Record review failed to reveal evidence that the above mentioned MRR's were reviewed and acted upon by the attending physician. 3) Record review revealed Resident ID #246 was admitted to the facility in October of 2022 with diagnoses including, but not limited to, respiratory failure, and chronic obstructive pulmonary disease. Record review revealed the following pharmacy consult progress notes: - 11/3/2022 .Medication Regimen Reviewed. Recommendations Made to Prescriber: See Medication Regimen Review Report. - 11/21/2022 .Medication Regimen Reviewed. Recommendations Made to Prescriber: See Medication Regimen Review Report. Record review failed to reveal evidence that the above mentioned MRR's were reviewed and acted upon by the attending physician. During a surveyor interview on 12/1/2022 at 10:15 AM with Registered Nurse, Staff F, she was unable to locate the MRR reports for the above-mentioned residents. Additionally, she was unable to provide evidence that the reports were reviewed and acted upon by the attending physician. During a surveyor interview on 12/1/2022 at 10:30 AM with the Director of Nursing Services, she was unable to provide evidence that the above mentioned MRR's were reviewed and acted upon by the attending physician.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to meet professional standards of quality regarding not following physician orders rel...

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Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to meet professional standards of quality regarding not following physician orders relative to 1 of 1 resident reviewed for a neurology consult, Resident ID #4, 1 of 2 resident's reviewed for side rails, Resident ID #36, and narcotic medication not discarded in the presence of two nurses for Resident ID #71. Findings are as follows: Mosby's 4th Edition, Fundamentals of Nursing, page 314 states, The physician is responsible for directing medical treatment. Nurses are obligated to follow a physician's order unless they believe the orders are in error or would harm the clients. 1. Review of the record for Resident ID #4 revealed that s/he was admitted to the facility in August of 2021 with diagnoses including, but not limited to, cerebrovascular disease [a term for conditions that affect blood flow to your brain] and history of traumatic brain injury. Further review of the record revealed a current physician's order, dated 5/9/2022, to obtain a neurology consultation. Review of a 5/9/2022 physician note, revealed in part, .Patient could not be found 4/24 and had gone to store and had a hard time walking back .[His/her] hip still bothers [him/her] and [his/her] balance is not too good ever since head injury .Needs neuro f/u [follow up] at [facility name redacted] . Review of the record failed to reveal evidence that a neurology consult was obtained as ordered. During an interview with Registered Nurse, Staff A on 11/30/2022 at 9:20 AM, she acknowledged that the neurology consult was not obtained. During an interview with the Director of Nursing Services (DNS), on 12/1/2022 at 12:04 PM, she was unable to provide evidence that the neurology consult was obtained per the physician's order. During a telephone interview with the covering physician on 12/2/2022 at 8:40 AM, it was indicated that his expectation would be that nursing would have followed the physician's order to obtain the neurology consultation. 2. Review of the record for Resident ID #36 revealed that s/he was admitted to the facility in March of 2019 with diagnoses including, but not limited to, abnormalities of gait and mobility, weakness, restlessness and agitation. Further review of the record revealed a current physician's order, dated 10/8/2019, for ¼ side rails as an enabler. Review of the 3/17/2020 care plan, revealed that s/he has an ADL [activities of daily living] deficit relative to cognition loss, dementia, and limited mobility with interventions for two ¼ side rails up while in bed as enablers. Surveyor observations of the resident in bed failed to reveal evidence that side rails were in place on the following dates and times: - 11/27/2022 at 10:46 AM - 11/28/2022 at 8:46 AM and 11:54 AM - 11/29/2022 at 8:46 AM - 11/30/2022 at 8:32 AM During an interview with Licensed Practical Nurse, Staff C on 11/30/2022 at 8:43 AM, he acknowledged that there were no side rails on the resident's bed. During an interview with the DNS on 11/30/2022 at 1:44 PM, she acknowledged that the resident should have had the ¼ side rails in place as ordered. 3. Review of the facility policy titled, Narcotics, states in part, .correcting inaccurate document and errors- .If a narcotic needs to be discarded, it is to be done in the presence of two (2) licensed nurses and disposed of per facility policy .Co-signatures of nurses when .Med is discarded with explanation (refused, dropped) . Review of the record for Resident ID #71 revealed that s/he was admitted to the facility in March of 2021 with diagnoses including, but not limited to, osteoarthritis of the knee. Review of the narcotic log for this resident revealed that s/he was prescribed Oxycodone [narcotic used to treat moderate to severe pain] 5 milligrams (mg), give one half tablet one time a day. Further review revealed that only one nurse documented when a half tablet was discarded on 8/22/2022 and 8/27/2022. During an interview with Licensed Practical Nurse, Staff D on 11/29/2022 at approximately 9:30 AM, she acknowledged that two nurses did not document when discarding a narcotic on the above-mentioned dates. During an interview with the DNS on 11/30/2022 at 12:42 PM, she acknowledged that the policy was not followed when discarding narcotics on the above-mentioned dates.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

Based on record review and staff interview, it has been determined the facility failed to maintain an infection prevention and control program to prevent the development and transmission of communicab...

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Based on record review and staff interview, it has been determined the facility failed to maintain an infection prevention and control program to prevent the development and transmission of communicable diseases and infection relative to employee's immunization and screening for tuberculosis for 1 of 8 staff reviewed, Nursing Assistant, Staff J. Findings are as follows: Record review of a Centers for Disease Control and Prevention guidelines titled, Guidelines for Preventing the Transmission of Mycobacterium tuberculosis in Health-Care Settings dated 2005, states in part, .All HCWs [health care workers] should receive a baseline TB [tuberculosis] screening upon hire, using two-step TST [tuberculosis skin test] or a single BAMT [Blood Assay for Mycobacterium Tuberculosis] to test for infection with M. [Mycobacterium] tuberculosis .HCWs with a baseline positive or newly positive test result for M. tuberculosis infection .should receive one chest radiograph result to exclude TB disease . Record review revealed Staff J was hired as a Nursing Assistant on July 12, 2022. Record review of the staff personnel file revealed a physician's order for a chest x-ray dated January 12, 2022 which states in part, .Diag. [diagnosis]: Positive PPD [Purified Protein Derivative, a skin test used to diagnose tuberculosis] .Reason for exam: PMHX [past medical history] of positive PPD . Record review of the facility's staff attendance record revealed she worked 24 shifts at the facility from 7/10/2022 through 11/30/2022. Record review of the employee's file failed to reveal evidence that a PPD test was performed upon hire. Additional record review failed to reveal evidence that a chest x-ray was obtained prior to her date of hire as ordered. This chest x-ray failed to be completed until it was brought to the facility's attention by the surveyor. During a surveyor interview on 11/29/2022 at 2:15 PM with the Director of Nursing Services (DNS), in the presence of the Administrator, she acknowledged Staff J has worked at the facility since her date of hire and last worked on 10/23/2022. During a subsequent interviews on 11/29/2022 at 3:00 PM and on 12/1/2022 at 1:48 PM with the DNS, she acknowledged that the facility did not have a confirmation of the employee's tuberculosis screening which included a chest x-ray result as ordered prior to her date of hire. Additionally, she acknowledged the chest x-ray was not obtained until it was brought to the facility's attention by the surveyor on 11/30/2022.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected most or all residents

Based on surveyor observation, record review and staff interview, it has been determined the facility failed to store all drugs and biologicals labeled in accordance with currently accepted profession...

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Based on surveyor observation, record review and staff interview, it has been determined the facility failed to store all drugs and biologicals labeled in accordance with currently accepted professional principles on 3 of 3 floors. Findings are as follows: 1) Surveyor observation on the 2nd floor revealed the following: A)Surveyor observations of Resident ID #248 revealed a bottle of Lutein 40 mg (milligram) capsules (an eye supplement) on the bedside table on the following dates: 11/27/2022 at 9:37 AM 11/28/2022 at 8:57 AM 11/29/2022 at 8:58 AM Record review revealed a physician order dated 11/21/2022 for lutein-zeaxanthin capsule 25-5 mg (dietary supplements to prevent visual loss or eye disease). During a surveyor interview on 11/27/2022 at 10:49 AM with a family member of the resident, he revealed that he brought the supplement in last Monday 11/21/2022 and that the nurse was aware. During a surveyor interview on 11/29/2022 at 8:58 AM with Registered Nurse, Staff G, she acknowledged that the supplement should not be in the resident's room. She further acknowledged that the resident has an order and has no Lutein in the medication cart. Additionally, she revealed the resident has dementia and does not self-administer medications. During a surveyor interview on 11/30/2022 at 10:11 AM with the Director of Nursing Services, she revealed that she would expect the Lutein to be stored by the nurses and not at the resident's bedside. B) Surveyor observation on 11/29/2022 at 8:24 AM of the 2nd floor medication cart in the presence of Registered Nurse, Staff G, revealed the following: -30 fluid once bottle of Active liquid Protein opened and not dated. Manufacturer's instructions on the bottle state, 3-month shelf life from date opened. -one bottle of Brimonidine tartate 0.2% eye drops (used to treat open-angle glaucoma) with no patient identifier or instructions for usage on the bottle. Additionally, the Brimonidine tartate eye drop was in a bag which had a Trusopt label for Resident ID #244. -one bottle of Phenylephrine Hydrochloride 2.5% eye drops (primarily used to dilate the pupil) with no patient identifier or instructions for usage on the bottle. During a surveyor interview on 11/29/2022 at 8:52 AM with Staff G, she acknowledged the bottle of Active Liquid Protein which was approximately half full was not dated, and was unaware of when it was opened. She further acknowledged that the above eye drops failed to have patient identifiers or instructions for usage. 3)Surveyor observation on 11/29/2022 at approximately 11:00 AM of the 3rd floor medication room in the presence of Licensed Practical Nurse, Staff C revealed the following: -A 30 ml bottle of Lorazepam Intensol (used to treat anxiety) 2mg/ml (milliliter) for Resident ID #55, with an opened date of 6/6/2022 written on the box. Manufacturer's instructions on the box state to discard open bottle after 90 days. -A 30 ml bottle of Lorazepam Intensol 2mg/ml for Resident ID #149, with an opened date of 8/17/2022 written on the box. Manufacturer's instructions on the box state to discard open bottle after 90 days. During a surveyor interview on 11/29/2022 at 11:00 AM with Staff C, he acknowledged that the Lorazepam was expired and should no longer be in the refrigerator. 4) Surveyor observation on the 4th floor revealed the following: A) A surveyor observation of the 4th floor medication cart with Certified Medication Technician, Staff H, revealed a 30 ml bottle of UTI STAT (used for the dietary management of UTIs) opened and undated. Manufacturer's instructions on the bottle state to discard 3 months after opening. During a surveyor interview at the time of the above observation Staff H acknowledged the bottle of UTI Stat was opened and not dated. B) A surveyor observation on 11/29/2022 at approximately 9:30 AM of the 4th floor Nurse's medication cart in the presence of Licensed Practical Nurse, Staff D revealed the following in the narcotic lock box: -valium (used to treat anxiety) 5mg, 1 tablet for Resident ID # 144. Record review revealed that the resident was discharged from the facility in October of 2022. -A 30ml bottle of Morphine Sulfate 100mg/5ml (used for severe chronic pain) with 11.75 ml in the bottle for Resident ID #145. Record review revealed that the resident had passed away in August of 2022. -A 30 ml bottle of Lorazepam Intensol 2mg/ml, 0.5 ml in the bottle for Resident ID #145. Record review revealed that the resident had passed away in August of 2022. -Oxycodone 5mg (used for the relief of severe pain), 28 tablets for Resident ID #146. Record review revealed the resident was discharged from the facility in July of 2022. -Clonazepam 0.5 mg (used to treat panic disorder), 13 tablets for Resident ID #64. Review of the physician's orders revealed the clonazepam was discontinued on 2/10/2022. -Oxycodone 5 mg, 18 tablets for Resident ID #71. Review of the physician's orders revealed the Oxycodone was discontinued on 8/12/2022. -Oxycodone 5 mg, 8 tablets for Resident ID #64. Review of the physician's orders revealed the oxycodone was discontinued on 8/25/2022. -Lorazepam 0.5mg, 2 tabs for Resident ID #147. Review of the physician's orders revealed the Lorazepam was discontinued on 10/18/2022. During a surveyor interview on 11/29/2022 at approximately 9:30 AM with Staff D, she revealed that all the above medications were discontinued and should no longer be in the medication cart. C) A surveyor observation on 11/29/2022 at 11:49 AM of the 4th floor medication room in the presence of Staff D, revealed a 30 ml bottle of Lorazepam 2mg/ml with an opened date of 6/8/2022. The manufacturer's instructions on the box state to discard open bottle after 90 days. During a surveyor interview on 11/29/2022 at 11:53 AM with Staff D she acknowledged that the Lorazepam was expired and should no longer be in the refrigerator. During a surveyor interview on 11/30/2022 at 9:15 AM with the Director of Nursing Services, she revealed that she would expect expired medications to be discarded. She further revealed that her expectation would be for nurses to notify her of narcotics that needed disposal so she could destroy them with another nurse.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 38% turnover. Below Rhode Island's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: 4 harm violation(s), $41,831 in fines. Review inspection reports carefully.
  • • 24 deficiencies on record, including 4 serious (caused harm) violations. Ask about corrective actions taken.
  • • $41,831 in fines. Higher than 94% of Rhode Island facilities, suggesting repeated compliance issues.
  • • Grade F (25/100). Below average facility with significant concerns.
Bottom line: Trust Score of 25/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Waterview Villa Rehabilitation And Health Care Cen's CMS Rating?

CMS assigns Waterview Villa Rehabilitation and Health Care Cen an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Rhode Island, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Waterview Villa Rehabilitation And Health Care Cen Staffed?

CMS rates Waterview Villa Rehabilitation and Health Care Cen's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 38%, compared to the Rhode Island average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Waterview Villa Rehabilitation And Health Care Cen?

State health inspectors documented 24 deficiencies at Waterview Villa Rehabilitation and Health Care Cen during 2022 to 2025. These included: 4 that caused actual resident harm, 19 with potential for harm, and 1 minor or isolated issues. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates Waterview Villa Rehabilitation And Health Care Cen?

Waterview Villa Rehabilitation and Health Care Cen is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by ATHENA HEALTHCARE SYSTEMS, a chain that manages multiple nursing homes. With 132 certified beds and approximately 123 residents (about 93% occupancy), it is a mid-sized facility located in East Providence, Rhode Island.

How Does Waterview Villa Rehabilitation And Health Care Cen Compare to Other Rhode Island Nursing Homes?

Compared to the 100 nursing homes in Rhode Island, Waterview Villa Rehabilitation and Health Care Cen's overall rating (2 stars) is below the state average of 3.1, staff turnover (38%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Waterview Villa Rehabilitation And Health Care Cen?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Waterview Villa Rehabilitation And Health Care Cen Safe?

Based on CMS inspection data, Waterview Villa Rehabilitation and Health Care Cen has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Rhode Island. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Waterview Villa Rehabilitation And Health Care Cen Stick Around?

Waterview Villa Rehabilitation and Health Care Cen has a staff turnover rate of 38%, which is about average for Rhode Island nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Waterview Villa Rehabilitation And Health Care Cen Ever Fined?

Waterview Villa Rehabilitation and Health Care Cen has been fined $41,831 across 3 penalty actions. The Rhode Island average is $33,497. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Waterview Villa Rehabilitation And Health Care Cen on Any Federal Watch List?

Waterview Villa Rehabilitation and Health Care Cen is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.