WHITE OAK MANOR - CHARLESTON
Inspected within the last 6 months. Data reflects current conditions.
White Oak Manor in Charleston, South Carolina, has a Trust Grade of B, indicating it is a good choice for families looking for care options. It ranks #64 out of 186 facilities in the state, placing it in the top half, and #4 out of 11 in the county, showing only three local facilities perform better. The facility's performance is stable, with two issues reported in both 2023 and 2025. Staffing is average with a rating of 3 out of 5 stars, and an annual turnover of 42%, which is below the state average, suggesting staff familiarity with residents. However, there is concerning RN coverage, as it has less RN presence than 91% of similar facilities, which could impact the quality of care. While there have been no fines recorded, which is a positive sign, there are some serious concerns reflected in recent inspector findings. For example, one incident involved a resident being transferred improperly without the necessary lift, leading to a fall and a fractured arm. Additionally, there were issues with expired medications being present in the medication cart, and one resident developed a pressure ulcer due to inadequate preventive care. These incidents highlight areas where the facility needs to improve, despite its overall good standing.
- Trust Score
- B
- In South Carolina
- #64/186
- Safety Record
- Moderate
- Inspections
- Holding Steady
- Staff Stability ○ Average
- 42% turnover. Near South Carolina's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most South Carolina facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 21 minutes of Registered Nurse (RN) attention daily — below average for South Carolina. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (42%)
6 points below South Carolina average of 48%
Facility shows strength in fire safety.
The Bad
Near South Carolina avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 8 deficiencies on record
Aug 2025
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the facility policy, observation, and interview, the facility failed to ensure an insulin pen (in use) contai...
Read full inspector narrative →
May 2025
1 deficiency
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
Based on facility policy review, resident record review, facility document review and staff interviews, the facility failed to ensure staff adhered to a resident ' s individualized transfer plan as re...
Read full inspector narrative →
Jun 2023
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to prevent a pressure ulcer from developing. This prac...
Read full inspector narrative →
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observations, interviews, and facility policy review, the facility failed to follow facility infection control protocol by not wearing designated personal protective equipment (PPE) when ente...
Read full inspector narrative →
Oct 2022
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
Based on record review and interviews, the facility failed to ensure a resident was notified of changes to the medication regimen for 1 Resident (R)60 of 7 sampled residents reviewed for notification ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, record review, observations, and interviews, the facility failed to promptly assist residents w...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of a facility policy titled, Tube Flush - Continuous Feeding, dated 05/10/18, revealed, 5. After checking for placemen...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, interviews, and facility policy review, the facility failed to ensure proper infection con...
Read full inspector narrative →
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No fines on record. Clean compliance history, better than most South Carolina facilities.
- • 42% turnover. Below South Carolina's 48% average. Good staff retention means consistent care.
- • 8 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
About This Facility
What is White Oak Manor - Charleston's CMS Rating?
CMS assigns WHITE OAK MANOR - CHARLESTON an overall rating of 4 out of 5 stars, which is considered above average nationally. Within South Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is White Oak Manor - Charleston Staffed?
CMS rates WHITE OAK MANOR - CHARLESTON's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 42%, compared to the South Carolina average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at White Oak Manor - Charleston?
State health inspectors documented 8 deficiencies at WHITE OAK MANOR - CHARLESTON during 2022 to 2025. These included: 1 that caused actual resident harm and 7 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates White Oak Manor - Charleston?
WHITE OAK MANOR - CHARLESTON is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by WHITE OAK MANAGEMENT, a chain that manages multiple nursing homes. With 176 certified beds and approximately 159 residents (about 90% occupancy), it is a mid-sized facility located in CHARLESTON, South Carolina.
How Does White Oak Manor - Charleston Compare to Other South Carolina Nursing Homes?
Compared to the 100 nursing homes in South Carolina, WHITE OAK MANOR - CHARLESTON's overall rating (4 stars) is above the state average of 2.9, staff turnover (42%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting White Oak Manor - Charleston?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is White Oak Manor - Charleston Safe?
Based on CMS inspection data, WHITE OAK MANOR - CHARLESTON has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in South Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at White Oak Manor - Charleston Stick Around?
WHITE OAK MANOR - CHARLESTON has a staff turnover rate of 42%, which is about average for South Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was White Oak Manor - Charleston Ever Fined?
WHITE OAK MANOR - CHARLESTON has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is White Oak Manor - Charleston on Any Federal Watch List?
WHITE OAK MANOR - CHARLESTON is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.