WATERS OF BRISTOL A REHABILITATION AND NURSING

2830 HIGHWAY 394, BLOUNTVILLE, TN 37617 (423) 274-6191
For profit - Limited Liability company 120 Beds INFINITY HEALTHCARE CONSULTING Data: November 2025
Trust Grade
93/100
#48 of 298 in TN
Last Inspection: June 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Waters of Bristol A Rehabilitation and Nursing in Blountville, Tennessee, has received a Trust Grade of A, indicating it is highly recommended and performs excellently compared to other facilities. It ranks #48 out of 298 statewide, placing it in the top half, and #2 out of 7 in Sullivan County, meaning only one other local option is better. The facility's trend is stable, with only one concern noted in both 2020 and 2024, and it has a good staff turnover rate of 26%, which is well below the Tennessee average of 48%. However, staffing received a below-average rating of 2 out of 5 stars, and although there were no fines, it is important to note that the facility was cited for several concerns, including not discarding expired food that could affect residents and failing to perform proper hand hygiene during wound care, which could lead to infection. Overall, while the facility has strengths in overall quality and staff retention, families should be aware of these specific incidents that indicate areas for improvement.

Trust Score
A
93/100
In Tennessee
#48/298
Top 16%
Safety Record
Low Risk
No red flags
Inspections
Holding Steady
1 → 1 violations
Staff Stability
✓ Good
26% annual turnover. Excellent stability, 22 points below Tennessee's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Tennessee facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 23 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
✓ Good
Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2020: 1 issues
2024: 1 issues

The Good

  • Low Staff Turnover (26%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (26%)

    22 points below Tennessee average of 48%

Facility shows strength in staff retention, fire safety.

The Bad

Chain: INFINITY HEALTHCARE CONSULTING

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 3 deficiencies on record

Jun 2024 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observations, and interviews, the facility failed to ensure appropriate ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observations, and interviews, the facility failed to ensure appropriate hand hygiene was completed during wound care for 1 (Resident #81) of 3 residents observed for wound care. Review of the facility's policy titled, Dressing Change - Clean, dated 1/2024 revealed .To protect wounds .prevent infection, and promote healing .All dressings will be done using clean technique, unless otherwise ordered sterile by the physician .Procedure .Perform proper hand hygiene .Put on clean gloves .remove and discard gloves. Perform proper hand hygiene .Put on clean gloves .Remove and discard gloves .perform proper hand hygiene . Medical record review revealed Resident #81 was admitted to the facility on [DATE] with diagnoses including Hypertensive Heart Disease, Congestive Heart Failure, and Chronic Bronchitis. Review of a comprehensive care plan dated 2/29/2024, revealed Resident #81 had a Stage 3 pressure ulcer to the sacrum. Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #81 scored a 3 on the Brief Interview for Mental Status (BIMS) assessment which indicated the resident had severe cognitive impairment. Further review revealed Resident #81 had a Stage 3 pressure ulcer. Review of the Physician's Orders for Resident #81 dated 6/3/2024, revealed .Cleanse wound to sacrum with wound cleanser and pat dry. Apply collagen powder [specialized protein powder to aid in wound healing] to wound bed and cover with [specialized dressing] .one time a day . During an observation and interview on 6/11/2024 at 8:50 AM, revealed Licensed Practical Nurse (LPN) A set up the supplies needed for wound care administration, cleaned the hands with hand sanitizer, and put on gloves. LPN A removed the soiled dressing from Resident #81's sacrum and placed the soiled dressing into a garbage bag. LPN A proceeded to clean the sacral wound with gauze pads and wound cleansing spray. Continued observation revealed LPN A finished cleaning the pressure wound, applied the collagen powder to the wound bed, and covered the wound with a clean dressing. Further observation revealed Resident #81's sacral pressure wound did not show any signs or symptoms of infection during wound care. LPN A picked a marker up from the floor and dated the clean dressing applied to Resident #81's sacral pressure wound with the marker. LPN A removed the soiled gloves and went into the bathroom to wash the hands. LPN A confirmed she did not change her gloves or wash her hands after removing the soiled dressing and before applying the clean dressing. LPN A stated she should have completed appropriate hand hygiene and put on clean gloves before applying the clean dressing. During an interview on 6/12/2024 at 1:00 PM, the Infection Preventionist (IP) stated the facility protocol was the gloves are to be changed when going from dirty to clean. IP stated LPN A had received re-education on the dressing change protocol.
Mar 2020 1 deficiency
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on facility policy review, observation, and interview, the facility failed to ensure expired foods were discarded and not available for resident use in 1 of 1 kitchen, which had the potential to...

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Based on facility policy review, observation, and interview, the facility failed to ensure expired foods were discarded and not available for resident use in 1 of 1 kitchen, which had the potential to affect 115 of 116 residents. The findings include: Review of the facility policy, Receiving Foods, dated 3/25/2012, showed .When receiving foods, the following will be done Inspect for damage, Check expiration and use by dates .Label all food items with date of delivery . Review of the facility policy, Cold Storage Areas, dated 3/26/2012, showed .It is the policy to store cold food under safe and sanitary conditions .Store cold foods until their use by date, expiration date . Review of the facility policy, Storage Periods, Use By Guidelines, dated 12/6/2016, showed .Food will be stored properly and used within the appropriate time period to ensure safe and quality food is served .when labeling opened or unopened food that must be used within a certain time frame .leftovers .guideline is for 3 days .Expired Food items will be disposed .Expiration date-the last day the product should be used for best quality .Milk, opened Manufacturer's use by date .Milk, unopened .Manufacturer's use by date .Adhere to best use by date on carton .Produce, fresh fruits and vegetables Check daily for freshness . Observation with the Registered Dietitian (RD) on 3/16/2020 at 10:20 AM, of the walk in cooler, milk cooler, and freezer showed the following available for resident use: *1 head of lettuce open to air dated 3/5/2020. *1 partially used head of lettuce open to air with a use by date of 3/15/2020. *1 of the 1/2 pints of chocolate milk with a use by date of 3/14/2020. *9 of the 1/2 pints of chocolate milk with a use by date of 3/15/2020. *5 of the 1/2 gallons of buttermilk with a use by date of 3/7/2020. *1 of the 1/2 gallons of buttermilk with a use by date of 3/8/2020. *3 loaves of white bread with a use by date of 12/11/2019. *3 loaves of white bread with no date of receipt or expiration date. During an interview on 3/16/2020 at 10:40 AM, the RD confirmed the foods and milk had expired and was available for resident use. The RD confirmed her expectation was for expired foods to be discarded.
Mar 2019 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Assessments (Tag F0636)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the Resident Assessment Instrument (RAI) Version 3.0 Manual, medical record review and interview the facility...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the Resident Assessment Instrument (RAI) Version 3.0 Manual, medical record review and interview the facility failed to complete a discharge Minimum Data Set (MDS) discharge assessment timely for one resident (#2) of 1 resident reviewed for discharge MDS assessments of 26 sampled residents. The findings include: Review of the RAI Version 3.0 Manual Chapter 2: Assessments for the RAI revealed .Discharge assessment .Must be completed .within 14 days after the discharge date . Medical record review revealed Resident #2 was admitted to the facility on [DATE] with diagnoses including Atrial Fibrillation, Coronary Artery Disease, and Hypertension. Further review revealed the resident was discharged from the facility on 11/16/18. Medical record review of the MDS assessments revealed no documentation of a discharge MDS assessment. Interview with the MDS Coordinator on 3/05/19 at 10:41 AM, in the MDS office, confirmed resident #2 was discharged from the facility on 11/16/18 and had not returned to the facility. Further interview confirmed the facility failed to complete a discharge MDS for the 11/16/18 discharge from the facility.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (93/100). Above average facility, better than most options in Tennessee.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Tennessee facilities.
  • • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Waters Of Bristol A Rehabilitation And Nursing's CMS Rating?

CMS assigns WATERS OF BRISTOL A REHABILITATION AND NURSING an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Waters Of Bristol A Rehabilitation And Nursing Staffed?

CMS rates WATERS OF BRISTOL A REHABILITATION AND NURSING's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 26%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Waters Of Bristol A Rehabilitation And Nursing?

State health inspectors documented 3 deficiencies at WATERS OF BRISTOL A REHABILITATION AND NURSING during 2019 to 2024. These included: 3 with potential for harm.

Who Owns and Operates Waters Of Bristol A Rehabilitation And Nursing?

WATERS OF BRISTOL A REHABILITATION AND NURSING is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by INFINITY HEALTHCARE CONSULTING, a chain that manages multiple nursing homes. With 120 certified beds and approximately 102 residents (about 85% occupancy), it is a mid-sized facility located in BLOUNTVILLE, Tennessee.

How Does Waters Of Bristol A Rehabilitation And Nursing Compare to Other Tennessee Nursing Homes?

Compared to the 100 nursing homes in Tennessee, WATERS OF BRISTOL A REHABILITATION AND NURSING's overall rating (5 stars) is above the state average of 2.9, staff turnover (26%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Waters Of Bristol A Rehabilitation And Nursing?

Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.

Is Waters Of Bristol A Rehabilitation And Nursing Safe?

Based on CMS inspection data, WATERS OF BRISTOL A REHABILITATION AND NURSING has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Waters Of Bristol A Rehabilitation And Nursing Stick Around?

Staff at WATERS OF BRISTOL A REHABILITATION AND NURSING tend to stick around. With a turnover rate of 26%, the facility is 20 percentage points below the Tennessee average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 20%, meaning experienced RNs are available to handle complex medical needs.

Was Waters Of Bristol A Rehabilitation And Nursing Ever Fined?

WATERS OF BRISTOL A REHABILITATION AND NURSING has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Waters Of Bristol A Rehabilitation And Nursing on Any Federal Watch List?

WATERS OF BRISTOL A REHABILITATION AND NURSING is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.