NHC HEALTHCARE, COOKEVILLE
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
NHC Healthcare in Cookeville, Tennessee has a Trust Grade of A, indicating it is an excellent facility and highly recommended for care. It ranks #23 out of 298 nursing homes in Tennessee, placing it in the top half, and is the best option among the four facilities in Putnam County. However, the facility is experiencing a worrying trend, as the number of issues reported has increased from 1 in 2020 to 3 in 2025. Staffing is rated at 2 out of 5 stars, which is below average, but with a turnover rate of 41%, it is better than the state average of 48%, suggesting some stability among staff. The facility has not incurred any fines, which is a positive sign, and it offers more registered nurse coverage than many other facilities in the state, helping to catch potential issues early. There are some areas of concern that families should be aware of. Recent inspections found that the kitchen was not maintained in a sanitary manner, with improper food storage practices observed. Additionally, the facility failed to timely update care plans for residents with new mental health diagnoses and did not develop comprehensive care plans for residents needing hospice and dental services. While there are strengths, potential weaknesses like these should be carefully considered when evaluating this nursing home.
- Trust Score
- A
- In Tennessee
- #23/298
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 41% turnover. Near Tennessee's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ○ Average
- Each resident gets 30 minutes of Registered Nurse (RN) attention daily — about average for Tennessee. RNs are the most trained staff who monitor for health changes.
- Violations ○ Average
- 6 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover below average (41%)
7 points below Tennessee average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
Near Tennessee avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 6 deficiencies on record
Feb 2025
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to resubmit a Pre-admission Screening...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observations, and interviews, the facility failed to develop a person-ce...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observations, and interviews, the facility failed to properly store refrigerated food items for ...
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Feb 2020
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, record review, observation, and interview the facility failed to follow infection control pract...
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Feb 2019
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to provide a rationale in response to...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on review of facility policy, observation, and interview the facility failed to maintain a sanitary kitchen evidenced by improperly storing the flour scoop, undated food items in dry food storag...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Tennessee.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • 41% turnover. Below Tennessee's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Nhc Healthcare, Cookeville's CMS Rating?
CMS assigns NHC HEALTHCARE, COOKEVILLE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Nhc Healthcare, Cookeville Staffed?
CMS rates NHC HEALTHCARE, COOKEVILLE's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 41%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Nhc Healthcare, Cookeville?
State health inspectors documented 6 deficiencies at NHC HEALTHCARE, COOKEVILLE during 2019 to 2025. These included: 6 with potential for harm.
Who Owns and Operates Nhc Healthcare, Cookeville?
NHC HEALTHCARE, COOKEVILLE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by NATIONAL HEALTHCARE CORPORATION, a chain that manages multiple nursing homes. With 104 certified beds and approximately 100 residents (about 96% occupancy), it is a mid-sized facility located in COOKEVILLE, Tennessee.
How Does Nhc Healthcare, Cookeville Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, NHC HEALTHCARE, COOKEVILLE's overall rating (5 stars) is above the state average of 2.9, staff turnover (41%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Nhc Healthcare, Cookeville?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Nhc Healthcare, Cookeville Safe?
Based on CMS inspection data, NHC HEALTHCARE, COOKEVILLE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Nhc Healthcare, Cookeville Stick Around?
NHC HEALTHCARE, COOKEVILLE has a staff turnover rate of 41%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Nhc Healthcare, Cookeville Ever Fined?
NHC HEALTHCARE, COOKEVILLE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Nhc Healthcare, Cookeville on Any Federal Watch List?
NHC HEALTHCARE, COOKEVILLE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.