LIFE CARE CENTER OF CROSSVILLE
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Life Care Center of Crossville has a Trust Grade of C, meaning it falls in the average range among nursing homes, indicating it's neither great nor terrible. It ranks #129 out of 298 facilities in Tennessee, placing it in the top half, and #2 out of 4 in Cumberland County, which suggests only one local facility is better. Unfortunately, the facility is worsening, with issues increasing from 1 in 2023 to 11 in 2024. Staffing is a relative strength, with a turnover rate of 34%, which is better than the state average of 48%, but the RN coverage is concerning as it is lower than 96% of Tennessee facilities. There have been serious incidents, including a resident who fell from their bed due to inadequate supervision, resulting in injury, and failures in coordinating care with hospice providers for multiple residents, indicating potential gaps in care. Additionally, expired food items were discovered in the kitchen, raising questions about food safety practices. Families should weigh these strengths and weaknesses when considering this facility for their loved ones.
- Trust Score
- C
- In Tennessee
- #129/298
- Safety Record
- Moderate
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 34% turnover. Near Tennessee's 48% average. Typical for the industry.
- Penalties ✓ Good
- $8,824 in fines. Lower than most Tennessee facilities. Relatively clean record.
- Skilled Nurses ⚠ Watch
- Each resident gets only 16 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 18 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (34%)
14 points below Tennessee average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
Near Tennessee average (2.8)
Meets federal standards, typical of most facilities
11pts below Tennessee avg (46%)
Typical for the industry
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 18 deficiencies on record
Dec 2024
8 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, observation, and interview, the facility failed to protect the resident's right to dignity when...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, observation, and interviews, the facility failed to ensure an expired medication was not availa...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on facility policy review, observation, and interview, the facility failed to ensure the kitchen equipment was maintained in a sanitary condition and failed to ensure a dented can was discarded,...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to resubmit a Pre-admission Screening...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Garbage Disposal
(Tag F0814)
Could have caused harm · This affected multiple residents
Based on facility policy review, observation, and interview, the facility failed to ensure garbage and refuse were properly contained in 2 of 3 dumpsters (dumpsters A and B).
The findings include:
Rev...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to ensure an assessment for potential...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, observation, and interview, the facility failed to offer hand hygiene assistance to residents p...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0849
(Tag F0849)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility contract review, facility policy review, medical record review, and interview, the facility failed to ensure a...
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Aug 2024
3 deficiencies
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, facility investigation review, hospital record review, and interview, th...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Free from Abuse/Neglect
(Tag F0600)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, facility documentation review, medical record review, and interview the facility failed to ensu...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0602
(Tag F0602)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, facility investigation review, personnel file review, and interview, the...
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Dec 2023
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
Based on facility policy review, facility documentation review, and interview, the facility failed to report to the state agency an allegation of a threat which had the potential for abuse and create ...
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Nov 2021
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to ensure the care plan was updated for 2 residents (#54 and #...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical records review, and interviews, the facility failed to ensure 1 resident (#78) on 1 hallway of 3...
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Jun 2019
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to administer oxygen (O2) as ordered for 2 resid...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview the facility failed to administer the correct...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, observation, and interview, the facility failed to follow contact isolation precautions for 1 r...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on the facility policy review, observation, and interview the facility failed to ensure expired food items were discarded and not available for resident use in 1 of 1 dry storage room, 1 of 1 ki...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 34% turnover. Below Tennessee's 48% average. Good staff retention means consistent care.
- • 18 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
- • Grade C (58/100). Below average facility with significant concerns.
About This Facility
What is Life Of Crossville's CMS Rating?
CMS assigns LIFE CARE CENTER OF CROSSVILLE an overall rating of 3 out of 5 stars, which is considered average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Life Of Crossville Staffed?
CMS rates LIFE CARE CENTER OF CROSSVILLE's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 34%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Life Of Crossville?
State health inspectors documented 18 deficiencies at LIFE CARE CENTER OF CROSSVILLE during 2019 to 2024. These included: 1 that caused actual resident harm and 17 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Life Of Crossville?
LIFE CARE CENTER OF CROSSVILLE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by LIFE CARE CENTERS OF AMERICA, a chain that manages multiple nursing homes. With 122 certified beds and approximately 82 residents (about 67% occupancy), it is a mid-sized facility located in CROSSVILLE, Tennessee.
How Does Life Of Crossville Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, LIFE CARE CENTER OF CROSSVILLE's overall rating (3 stars) is above the state average of 2.8, staff turnover (34%) is significantly lower than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting Life Of Crossville?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Life Of Crossville Safe?
Based on CMS inspection data, LIFE CARE CENTER OF CROSSVILLE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Life Of Crossville Stick Around?
LIFE CARE CENTER OF CROSSVILLE has a staff turnover rate of 34%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Life Of Crossville Ever Fined?
LIFE CARE CENTER OF CROSSVILLE has been fined $8,824 across 1 penalty action. This is below the Tennessee average of $33,167. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Life Of Crossville on Any Federal Watch List?
LIFE CARE CENTER OF CROSSVILLE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.