HILLVIEW COMMUNITY LIVING CENTER
Over 2 years since last inspection. Current conditions may differ from available data.
Hillview Community Living Center in Dresden, Tennessee, holds a Trust Grade of B+, which means it is above average and recommended for families considering care options. The facility ranks #62 out of 298 in Tennessee, placing it in the top half of nursing homes in the state, and #2 out of 4 in Weakley County, indicating that it is one of the better local choices. However, the facility's trend is worsening, with an increase in issues from 2 in 2019 to 3 in 2022. Staffing is a noted concern, receiving a rating of 2 out of 5 stars, and while their 42% turnover is below the state average, it may still impact resident care consistency. Although Hillview has not incurred any fines, there are several specific incidents worth noting: staff failed to ensure proper food safety protocols, such as thawing food incorrectly and neglecting hand hygiene; at least one nurse did not follow proper procedures for administering medication through a feeding tube; and there were lapses in accurately assessing residents for weight loss and daily living needs. These findings reflect both strengths in maintaining a fine-free record and weaknesses in certain areas of care and compliance that families should consider.
- Trust Score
- B+
- In Tennessee
- #62/298
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 42% turnover. Near Tennessee's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 28 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 6 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (42%)
6 points below Tennessee average of 48%
Facility shows strength in fire safety.
The Bad
Near Tennessee avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 6 deficiencies on record
Mar 2022
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the Centers for Medicare and Medicaid Services (CMS) Long Term Care (LTC) Facility Resident Assessment Instru...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to follow its policy for weighing...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on policy review, observation, and interview, the facility failed to ensure medications were stored properly when opened multidose bottles without an opened date and expired medications were obs...
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Aug 2019
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to maintain clean equipment in 1 of 25 (room [ROOM NUMBER]) resident roo...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served under sanitary conditions when food was thawed using improper procedures, 1 of 4...
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Aug 2018
1 deficiency
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, 2 of 2 (Licensed Practical Nurse (LPN) #1 and 2) nurses failed to en...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Tennessee.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • 42% turnover. Below Tennessee's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Hillview Community Living Center's CMS Rating?
CMS assigns HILLVIEW COMMUNITY LIVING CENTER an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Hillview Community Living Center Staffed?
CMS rates HILLVIEW COMMUNITY LIVING CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 42%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care. RN turnover specifically is 67%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Hillview Community Living Center?
State health inspectors documented 6 deficiencies at HILLVIEW COMMUNITY LIVING CENTER during 2018 to 2022. These included: 6 with potential for harm.
Who Owns and Operates Hillview Community Living Center?
HILLVIEW COMMUNITY LIVING CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by COMMUNITY ELDERCARE SERVICES, a chain that manages multiple nursing homes. With 70 certified beds and approximately 45 residents (about 64% occupancy), it is a smaller facility located in DRESDEN, Tennessee.
How Does Hillview Community Living Center Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, HILLVIEW COMMUNITY LIVING CENTER's overall rating (4 stars) is above the state average of 2.8, staff turnover (42%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Hillview Community Living Center?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Hillview Community Living Center Safe?
Based on CMS inspection data, HILLVIEW COMMUNITY LIVING CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Hillview Community Living Center Stick Around?
HILLVIEW COMMUNITY LIVING CENTER has a staff turnover rate of 42%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Hillview Community Living Center Ever Fined?
HILLVIEW COMMUNITY LIVING CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Hillview Community Living Center on Any Federal Watch List?
HILLVIEW COMMUNITY LIVING CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.