AHC LEWIS COUNTY

119 KITTRELL STREET, HOHENWALD, TN 38462 (931) 796-3233
For profit - Corporation 131 Beds AMERICAN HEALTH COMMUNITIES Data: November 2025 9 Immediate Jeopardy citations
Trust Grade
0/100
#227 of 298 in TN
Last Inspection: June 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

AHC Lewis County in Hohenwald, Tennessee, has received a Trust Grade of F, indicating significant concerns about its care quality. It ranks #227 out of 298 facilities in the state, placing it in the bottom half, though it is the only option available in Lewis County. The facility has shown improvement, reducing its issues from 21 in 2023 to just 2 in 2024, but it still faces serious problems, including $396,269 in fines, which is higher than 98% of Tennessee facilities, suggesting ongoing compliance issues. Staffing is a relative strength with a turnover rate of 38%, better than the state average, although RN coverage is concerning, being lower than that of 95% of state facilities. Specific incidents include a resident developing a dangerously high fever and not being transferred for emergency care, as well as reports of physical abuse between residents, highlighting serious risks to resident safety despite some positive staffing metrics.

Trust Score
F
0/100
In Tennessee
#227/298
Bottom 24%
Safety Record
High Risk
Review needed
Inspections
Getting Better
21 → 2 violations
Staff Stability
○ Average
38% turnover. Near Tennessee's 48% average. Typical for the industry.
Penalties
○ Average
$396,269 in fines. Higher than 67% of Tennessee facilities. Some compliance issues.
Skilled Nurses
⚠ Watch
Each resident gets only 18 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
29 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2023: 21 issues
2024: 2 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (38%)

    10 points below Tennessee average of 48%

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Tennessee average (2.8)

Significant quality concerns identified by CMS

Staff Turnover: 38%

Near Tennessee avg (46%)

Typical for the industry

Federal Fines: $396,269

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: AMERICAN HEALTH COMMUNITIES

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 29 deficiencies on record

9 life-threatening
Jun 2024 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to provide information regarding residents' ri...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to provide information regarding residents' right to formulate an Advanced Directive for 5 of 24 sampled residents (Resident #1, #15, #22, #34, and #39) reviewed for Advanced Directives. The findings include: 1. Review of the facility's policy titled, Advance Directives, Appointment of Healthcare Agent or Surrogate, POST Form, revised 1/8/2024, revealed, .Purpose .To provide guidance to support and facilitate a resident's right to .formulate an advance directive .Residents will be informed, and written information provide, during the admission process, regarding the right to accept or refuse medical or surgical treatment. The facility will honor the Advance Directive as the resident's wishes for future care and treatment .The facility recognizes the resident has the right to formulate an Advance Directive .The facility representative will discuss and provide written information explaining the Advance Directive Program, upon admission to the facility . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE], with diagnosis of Calculus of Kidney, Diabetes, Gastrostomy Status, and Heart Failure. Review of the annual Minimum Data Set (MDS) dated [DATE], revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 00, which indicated the resident was severely cognitively impaired. Review of the medical record revealed there was no documentation to indicate that the resident and/or their legal representative was informed, offered, or provided written information regarding their right to formulate an Advance Directive upon admission. 3. Review of the medical record revealed Resident #15 was admitted to the facility on [DATE], with diagnoses of Cerebral Infarction, Hypertension, Depression, Insomnia, and Chronic Obstructive Pulmonary Disease. Review of the annual Minimum Data Set, dated [DATE], revealed Resident #15 had a BIMS score of 8, which indicated the resident was moderately cognitively impaired. Review of the medical record revealed there was no documentation to indicate that the resident and/or their legal representative was informed, offered, or provided written information regarding their right to formulate an Advance Directive upon admission. 4. Review of the medical record revealed Resident #22 was admitted to facility on 5/27/2021, with diagnoses of Hemiplegia and Hemiparesis, Paranoid Schizophrenia, Impulse Disorder, Cerebral Infarction, and Aphasia. Review of the annual Minimum Data Set, dated [DATE], revealed Resident #22 had a BIMS score of 15, which indicated the resident was cognitively intact. Review of the medical record revealed there was no documentation to indicate that the resident and/or their legal representative was informed, offered, or provided written information regarding their right to formulate an Advance Directive upon admission. 5. Review of the medical record revealed Resident #34 was admitted to the facility on [DATE], with diagnoses of Aphasia, Hemiplegia, Hemiplegia, Osteoarthritis, Lack of Coordination, Liver Disease, and Chronic Pain. Review of the quarterly MDS dated [DATE], revealed Resident #34 had a BIMS score of 00, which indicated the resident is severely cognitively impaired. Review of the medical record revealed there was no documentation to indicate that the resident and/or their legal representative was informed, offered, or provided written information regarding their right to formulate an Advance Directive upon admission. 6. Review of the medical record revealed Resident #39 was admitted to the facility on [DATE], with diagnosis of Surgical Amputation, End Stage Renal Disease, Peripheral Vascular Disease, Chronic Kidney Disease, and Diabetes. Review of the significant change MDS dated [DATE] revealed Resident #39 had BIMS score of 15, which indicated the resident is cognitively intact. Review of the medical record revealed there was no documentation to indicate that the resident and/or their legal representative was informed, offered, or provided written information regarding their right to formulate an Advance Directive upon admission. During an interview on 6/4/2024 at 10:16 AM, the SSD confirmed that all residents should have an opportunity to formulate an advance directive when they are admitted to the facility. The SSD confirmed that the facility failed to have documentation that Resident #1, #15, #22, #34, and #39 and/or their legal representative was informed, offered, or provided written documentation regarding their right to formulate an Advance Directive.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure practices to prevent th...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were maintained for 6 of 6 sampled residents (#4, #42, #51, #66, #78 and #134) reviewed for enhanced barrier precautions and for 1 of 9 Certified Nursing Assistant (CNA) F failed to remove a urinal filled with urine from Resident #63's overbed table during dining. The findings include: 1. Review of the facility's policy titled, Transmission Based Precautions, revised date 4/1/2024 revealed, .To provide guidance on taking appropriate precautions to prevent transmission of infectious agents .Initiation of Enhanced Barrier Precautions .An order for enhanced barrier precautions shall be obtained for residents with any of the following .pressure ulcers .indwelling medical devices .feeding tubes, tracheostomy .even if the resident is not infected .Make gowns and gloves available which may include near or outside of the resident's room .face protection may also be needed if performing activity with risk of splash or spray .tracheostomy care .PPE [Personal Protective Equipment] for enhanced barrier precautions is only necessary when performing high-contact care activities .High-contact resident care activities include .feeding tubes, tracheostomy .wound care .any skin opening requiring a dressing .Enhanced barrier precautions should be used for the duration of the affected resident's stay in the facility or until resolution of the wound or discontinuation of the indwelling medical device that placed them at higher risk . Review of the facility's policy titled, Resident Rights and Resident Responsibilities dated 11/20/2023 revealed .The resident has a right to be treated with respect and dignity .The right to reside and receive services in the facility with reasonable accommodation of the resident needs and preferences .The resident has a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving but not limited receiving treatment and supports for daily living safely . 2. Review of the medical record revealed Resident #4 was admitted on [DATE], with diagnoses of Paralytic Syndrome, Dysphagia, Traumatic Brain Injury, Gastro-esophageal Reflux Disease, and Gastrostomy. Review of the annual Minimum Data Set (MDS) dated [DATE], revealed had a BIMS score of 00, which indicated Resident #4 was severely cognitively impaired and was coded for a feeding tube. Review of the May 2024 Physician Orders revealed, .Jevity 1.5 .Enteral Tube [a tube that allows liquid food to enter your stomach or intestine through a tube] . Observation during medication administration in the resident's room on 6/4/2024 at 3:00 PM, revealed Licensed Practical Nurse (LPN) D failed to wear Personal protective equipment (PPE) while administering medications via (by way of) gastrostomy tube. There was no enhanced barrier precaution signage on the resident's door. 3. Review of the medical record revealed Resident #42 was admitted to the facility on [DATE], with diagnoses of Hemiplegia, Gastrostomy, Depression, Heart Failure, Dementia, and Dysphagia. Review of the May 2024 Physician Orders revealed, . Jevity 1.5 Cal .G [Gastrostomy] -tube . Observations in Resident #42's room on 6/4/2024 at 3:18 PM, 6/5/2024 at 8:10 AM and on 6/6/2024 at 9:14 AM, revealed there was no enhanced barrier precaution signage on the resident's door. 4. Review of the medical record revealed Resident #51 was admitted on [DATE], with diagnoses of Hypertension, Diabetes, Peripheral Vascular Disease, Anxiety, Depression and Lymphedema. Review of the May 2024 Physician Orders revealed, a wound, .Left Posterior Thigh . Observations in Resident #51's room on 6/3/2024 at 4:06 PM, 6/5/2024 at 8:16 AM and on 6/6/2024 at 8:48 AM, revealed there was no enhanced barrier precaution signage on the resident's door. 5. Review of the medical record revealed Resident #66 was admitted to the facility on [DATE], with diagnoses of Alzheimer's, Dementia, Muscle Weakness, and Psychological Disturbances. Review of the May 2024 Physician Orders revealed, .Coccyx: Clean area with Normal saline .One Time Daily . Every .Day . Observations in Resident #66's room on 6/5/2024 at 9:54 AM, revealed there was no enhanced barrier precaution signage on the resident's door. 7. Review of the medical record review revealed Resident #78 was admitted to the facility on [DATE], with diagnoses of Hemiplegia and hemiparesis following Cerebral Infarction, Diabetes, Parkinson's disease, Alzheimer's disease, Gastrostomy, and Dysphagia. Review of the May 2024 Physician Orders revealed, .Glucerna 1.5 Cal . continuous .G-tube . Observations in Resident #78's room on 6/3/2024 at 10:17 AM, 6/4/2024 at 3:24 PM, 6/5/2024 at 8:14 AM and 6/6/2024 at 9:19 AM revealed there was no signage for enhanced barriers precautions on the resident's door. 8. Review of the medical record revealed Resident #134 was admitted to the facility on [DATE], with diagnoses of Diabetes, Hydrocephalus, Nontraumatic subarachnoid hemorrhage, Tracheostomy, Dysphagia and Gastrostomy. Review of the May 2024 Physician Orders revealed, .Jevity 1.5 .Enteral .Continuous .G-Tube Site Care .One Time Daily .Tracheostomy cannula care .Change Disposable inner cannula .Every .Day . Observation in Resident #134's room on 6/5/2024 at 10:49 AM, revealed LPN E performed medication administration via peg tube on Resident #134, and failed to wear proper PPE. There was no enhanced barrier signage noted on the resident's door, and the only PPE worn by LPN E was gloves. Observation on 6/5/2024 at 2:59 PM, revealed LPN E performed trach care on Resident #134 and failed to wear proper PPE. There was no enhanced barrier signage noted on the resident's door, and the only PPE worn by LPN E was gloves. During an interview on 6/6/2024 at 11:32 AM, the Director of Nursing (DON) was asked does the facility have anyone in isolation, or enhanced barriers precautions. The DON stated, .we do enhance barrier on our .wounds .trachs [tracheostomy] .foley . The DON confirmed staff should wear gloves and gowns when providing wound and trach care. The DON was asked how the staff know if a resident is on enhanced barriers precautions. The DON stated, . there will be enhanced barriers signs up . The DON confirmed Resident's #4, #42, #51, #66, #78 and #134 did not have enhanced barrier precautions signage on their door. 9. Review of the medical record revealed that Resident #63 was admitted to the facility on [DATE], with diagnoses Malnutrition, Acute Kidney Failure, Hypertension, Cerebral Infarction, and Rheumatoid Arthritis. Review of the Care Plan dated 2/21/2024, revealed .has self-care deficits R/T [related to] eating, hygiene .will be assisted with ADL's .Toileting .Provide assistance as needed .Provide hygiene after voiding .Allow resident to keep urinal on overbed table for resident's convenience and safety . Observation in the resident's room on 6/3/2024 at 12:01 PM, CNA F entered the resident's room to deliver his plate of lunch. Resident #6 asked CNA #F to empty his urinal that was sitting on his overbed table. CNA F informed resident that he would have to wait until all residents were served lunch. CNA F placed the resident's plate of food on the overbed table next to the urinal with 300 milliliters of urine. Observation in the resident's room on 6/3/2024 at 12:19 PM, revealed Resident #63's urinal containing urine was noted on the overbed table as resident was eating his lunch. During an interview on 6/6/2024 at 10:56 AM, the DON was asked what a staff should do when a resident requests them to empty a urinal when a plate is being delivered during dining. The DON confirmed that the staff should place the plate in a clean location, empty the urinal, and perform hand hygiene.
Nov 2023 7 deficiencies 2 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, Post-Acute Care Network Participation Agreement review, Virtual Rapid Response Telecommunicatio...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, Post-Acute Care Network Participation Agreement review, Virtual Rapid Response Telecommunication (VRRT- a teleconference between the facility and hospital about a resident's status) Recommendation Standard Operating Procedure (SOP) review, facility protocol review, medical record review, and interview, the facility failed to ensure residents' right to be free from neglect for 1 of 3 (Resident #1) sampled residents reviewed for abuse/neglect. The facility's failure to ensure a resident's right to be free from neglect resulted in Immediate Jeopardy (IJ) when on [DATE], Resident #1 developed a temperature of 106.7 degrees Fahrenheit (Hyperpyrexia- a fever above 106.0 and is considered a medical emergency), a heart rate of 131, a blood glucose of 600 (normal 70 -100). The facility contacted the VRRT on [DATE] and Resident #1 was not transferred to a higher level of care (acute care hospital) for evaluation of a medical emergency. A head-to-toe assessment was not documented as being performed by the facility or the VRRT, and there was no documented assessment by the primary care physician or the nurse practitioner until [DATE], the 3rd day, on which the resident died. Immediate Jeopardy is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. Administrator #1, the Assistant [NAME] President of Operations, and the Assistant [NAME] President of Clinical Operations were notified of the Immediate Jeopardy (IJ) for F-600 during the complaint investigation on [DATE] at 2:33 PM, in the Fine Dining Room. The facility was cited Immediate Jeopardy at F-600. The facility was cited at F-600 at a scope and severity of J, which is Substandard Quality of Care. A partial extended survey was conducted from [DATE] through [DATE]. An acceptable Removal Plan, which removes the immediacy of the Jeopardy for F-600 was received on [DATE]. The Removal Plan was validated onsite by the surveyors on [DATE] through audit review, medical record review, observation, review of education records, and staff interviews. The IJ began on [DATE] - [DATE] with the last day of IJ being [DATE]. Noncompliance at F-600 continues at a scope and severity of D for monitoring the effectiveness of the corrective actions. The facility is required to submit a Plan of Correction. The findings include: 1. Review of the facility's policy titled Abuse Prohibition Plan revised [DATE], revealed .The facility has a zero-tolerance policy for abuse. Verbal, mental, sexual, or physical abuse, corporal punishment, or involuntary seclusion is prohibited. The resident shall not be subjected to mistreatment, neglect .'Neglect' means failure of the facility, its employees, or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress . Review of the facility's policy titled Notification of Change revised [DATE], revealed .The purpose of this policy is to ensure the facility promptly informs the resident, consults the resident's physician, and notifies the resident's representative, consistent with his or her authority, when there is a change requiring notification .Policy: The facility shall inform the resident, consult with the resident's physician and/or notify the resident's family member or legal representative when there is a change requiring such notification .Procedure: Circumstances requiring notification include: .2. Significant change in the resident's physical, mental, or psychological condition such as deterioration in health, mental, or psychosocial status. This may include: a. life-threatening conditions, or b. clinical complications. 3. Circumstances that require a need to alter treatment. This may include: a. new treatment .Residents incapable of making decisions: a. The representative shall make any decisions that have to be made. b. The resident shall be told what is happening to him or her . Review of the facility's agreement titled SNF (Skilled Nursing Facility) Post-Acute Network Participation Agreement effective [DATE], revealed .The following agreement to participate in the [named hospital] Post-Acute Care Network [PACN] (herein after referred to as the Network), is entered into between [NAME] Co Nursing and Rehab (hereinafter called SNF) .The purpose of establishing the Network is to (i) improve quality of care and clinical outcomes, (ii) improve coordination and continuity of care: (iii) control total cost of healthcare, (iv) improve the efficiency of all SNFs in the Network, (v) eliminate unnecessary clinical care variation by the adoption of clinical protocols and pathways, (vi) apply evidence based medical interventions, and (vii) support coordinated, comprehensive clinical care with information technology solutions .meet quarterly conditions of participation and agree to provide high-quality care for [named hospital] patients and [named hospital Network Accountable Care Organization (ACO) beneficiaries following a hospital stay. PACN post-acute members have met select criteria that are related to quality patient care and outcomes, such as .For skilled nursing facilities .Caregiver RN [registered nurse] in facility 24/7 .Full implementation of Interact III [an acronym for Interventions to Reduce Acute Care Transfers] in the SNF .AGREEMENTS 1. SNF AGREES TO THE FOLLOWING .1. SNF acknowledges and agrees that compliance with [named hospital] Post-Acute Care Network policies and procedures shall be a condition of ongoing participation in the Network. 1.2 SNF is currently licensed to operate as a Skilled Nursing Facility and is in good standing in the State of Tennessee .1.13. This agreement will be automatically terminated if SNF is convicted of a criminal offense related to participation in Medicare or Medicaid programs or if SNF has been suspended or terminated from participation in Medicare or Medicaid program(s) .GENERAL PROVISIONS 3.1 This agreement is binding upon the parties effective as of [DATE] and will be reviewed on an annual basis . Review of the VRRT Recommendation SOP policy signed [DATE], revealed .Virtual Rapid Response Teleconsultation (VRRT) members will respond to a VRRT call and assess the resident upon initiation of Virtual Encounter .ORDER: If resident fails to respond to recommended treatment therapy and requires transfer to a higher level of care and the resident/family consents to the transfer to Emergency Department, the VRRT Responder Nurse will make a recommendation to SNF nurse for transfer to the emergency room. The SNF nurse will contact the PCP [primary Care Physician] and advise them of VRRT recommendations .DOCUMENTATION: Documentation in the electronic medical record by the SNF primary nurse should reveal the details of the events that lead to the activation of the VRRT response. The VRRT Activator will document the recommendations of the VRRT Responder on the VRRT Order Recommendation set during the encounter and obtain the PCP signature prior to placement into the resident's medical record . Review of the Sepsis Protocol, attached to the VRRT Recommendation SOP policy revealed, At least 30 ml/kg [milliliters per kilogram] of IV [Intravenous] crystalloid fluid [saline] should be given within the first 3 hours for hypotension or Lactic Acid level > [greater than] 2 mmol/L [millimoles per Liter]. Additional fluid administration should be guided by frequent reassessment of hemodynamic status .Appropriate routine microbiologic cultures (including blood) should be obtained before starting antimicrobial therapy in patients with suspected sepsis. Administration of IV antimicrobials should be initiated as soon as possible, within 1 hour after recognition of sepsis . Review of the INTERACT [Interventions to Reduce Acute Care Transfers] Guidance on Management of Possible Sepsis dated [DATE], revealed .Guideline recommended management of sepsis is beyond the capability of most SNFs. Thus, for the majority of residents/patients suspected of possible sepsis transfer to an acute hospital should be considered to safely and optimally manage this condition .The following guidance on the identification and management of possible sepsis is based on existing evidence, guidelines, and expert recommendations .Because symptoms and signs are nonspecific in older patients, especially those with multiple comorbidities and/or cognitive impairment, virtually any acute change in condition could represent possible sepsis due to an infection There is no evidence-based definition of possible sepsis in post-acute patients or long-term care residents .Definition specific to Geriatrics and Post-Acute/Long-Term Care: Sepsis is an infection, regardless of the primary site of the source that manifests with select systemic symptoms, signs and/or functional capacity changes and may be associated with one or more organ dysfunction and/or failure .The INTERACT team recommends that all patients/residents with a suspected or confirmed infection and possible sepsis be considered for transfer to an acute care hospital, unless: a. The patient/resident is on or placed on a comfort or palliative care plan, or is on hospice. b. The patient/resident or decision maker wants the condition treated, but not in the acute hospital, and understands the risks: and the facility has the capability of managing sepsis according to recommended interventions . Review of the Management of Possible Sepsis flow diagram, attached to the INTERACT Guidance on Management of Possible Sepsis revealed Infection Suspected or Confirmed to Initiate Treatment. The diagram revealed if Possible Sepsis to Consider Transfer to Acute Care. Review of the VRRT algorithm titled Sepsis algorithm for adults, revealed .Suspected infection and 2 or more SIRS [Systemic Inflammatory Response Syndrome] criteria .Temp [greater than or equal to] 100.4 or [equal to or less than] 96.8 .Pulse > 90 .SBP < [less than] 90 .Resp. [respiratory] rate > 20 . Altered mental status .Sepsis Protocol for SNF Residents .Blood cultures (two sets, peripheral sets) .Lactate level 9 place on ice) .CBC [comprehensive blood count] .Coagulation test (INR or PTT [test to evaluate how blood clots]) .Comprehensive metabolic panel (include bilirubin) Send all last STAT [short turnaround time] .Administer IV antibiotics within 1 hour of VRRT call .Frequent Vital Signs .Every 30 minutes for 3 hours, then once every 4 hours for 24 hours .Call EMS [emergency medical services] and VRRT Nurse immediately if resident's condition worsens or they fail to respond to treatment .Transfer (SNF will) .call report to hospital . Review of the facility's protocol titled AHC [facility's organization abbreviations] Treatment in Place-Fever dated [DATE], revealed .1. Temperature > [symbol for greater than] 100.4 F, one episode, or sudden increase greater than 2 degrees over baseline. Must have oral or rectal reading. 2. Persistent Temp [temperature]> 100.4 or 2 degrees over baseline. Must have oral or rectal reading . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE], with the diagnosis of Unspecified Intellectual Disability, Peripheral Vascular Disease, Type 2 Diabetes, Acute Embolism and Thrombosis of Deep Veins, Cellulitis, Urinary Tract Infection, Dementia, Schizoaffective Disorder, Bipolar Disorder, Dementia, Chronic Kidney Disease, Epilepsy, and Adult Failure to Thrive. Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #1 had severe cognitive impairment and received extensive assistance of 1-2 staff with Activities of Daily Living and total assistance with bathing. Review of the Tennessee Physician Order for Scope of Treatment (POST) form for Resident #1 dated [DATE], revealed .Cardiopulmonary Resuscitation (CPR) .Do Not Attempt Resuscitation .when not in cardiopulmonary arrest, follow orders in B, C, and D . Section B of the POST form revealed, Section B . Medical Interventions .Limited Additional Interventions. In addition to care described in Comfort Measures above, use medical treatment, antibiotics, IV fluids and cardiac monitor as indicated .Transfer to hospital if indicated. Generally avoid the intensive care unit. Treatment Plan: basic medical treatments . Record review revealed physician orders dated [DATE], revealed Novolin R Regular U-100 Insulin 100 unit/ml Injection Solution 10 units Subcutaneous (SQ) three times a day (TID) with meals and Levemir U-100 Insulin 100 unit/ml subcutaneous solution give 10 units SQ two times a day (BID). Record review of the Medication Administration Records (MAR) revealed the insulin was administered as ordered. There was no documentation or evidence the facility had an RN in the facility 24 hours a day for 7 days a week as required per the facility's agreement titled SNF Post-Acute Network Participation Agreement. There was no documentation that Resident #1 had been hospitalized in the 30 days prior to [DATE]. Review of a late entry nurse's note dated [DATE] 1:58 PM (For events that occurred on [DATE]), revealed .CNA [Certified Nursing Assistant] notified this writer that pt [patient (Resident #1)] seemed 'off' yesterday morning. Went in to check on her and noticed that her cheeks were flushed and pt was trembling. V/S [vital signs] taken, T [temperature] 106.7, HR [heart rate] 131, B/P [blood pressure] 122/64, R [respirations] 22. Immediately found skilled nurse for an additional assessment and APAP [Acetaminophen] suppository and cool cloths were adm [administered] to reduce temp [temperature]. On-call [facility administration on call, was Assisted Director of Nursing (ADON) #1] was notified of pt [Resident #1] status change who then instructed this writer to do a VRRT, this was immediately initiated . There was no documentation Resident #1 was assessed by the skilled nurse. Review of the VRRT Record form dated [DATE], with time initiated at 9:31 AM, with a call back time of 9:46 AM and ending time of 10:15 AM. The VRRT ordered a Peripherally Inserted Central Catheter (PICC) which was inserted in Resident #1 at 1:30 PM, over 3 hours after being ordered. The labs and cultures ordered by the VRRT were sent to the hospital at 3:00 PM, over 5 hours after being ordered. Review of the Hospital lab results collected by the facility on [DATE], and received at the hospital on [DATE] at 4:11 PM (and not performed STAT in accordance with the protocol), revealed the following: Resulting on [DATE] at 5:42 PM; a blood glucose level of 520 mg/dl, a Procalcitonin level of 0.40 (> 0.26 ng/ml [nanograms/milliliter] likely to be associated with significant bacterial infection), a urinalysis glucose level of 500 mg/dl, and a [NAME] blood cell count of 26.6 (normal 4.0-10.0, > 10.0 may indicate infection). Lab results on [DATE] and [DATE], after Resident #1 died, was a Blood culture result of gram-positive cocci in chains (Staphylococcus and/or Streptococcus bacteria). There was no documentation the resident was assessed for a higher level of care during the VRRT call, in accordance with VRRT Recommendation Standard of Practice policy/agreement. There was no documentation the resident was visualized during the VRRT call and there was no documentation of a virtual assessment during the VRRT call. There was no documentation the resident was assessed by a facility Registered Nurse, and there was no documentation Resident #1 was physically assessed/evaluated by a qualified practitioner to determine if the resident needed a higher level of care or could be treated in the facility for the medical emergency of Hyperpyrexia. There was no documentation Resident #1's vital signs were obtained every 30 minutes for 3 hours, then once every 4 hours for 24 hours in accordance with the protocol/policy/agreement. There was no documentation Resident #1 was reassessed/evaluated to determine if the resident was responding to treatment or failed to respond to treatment, requiring a transfer to the hospital, in accordance with the policy/agreement. Review of the VRRT recommendations, transcribed by the ADON #1, dated [DATE], and signed by the Medical Director/Primary Care Physician (PCP) for Resident #1 on [DATE], revealed Vancomycin 1000 milligrams (mg) intravenous (IV) injection daily for 7 days, Zosyn 3.375 grams IV solution every 6 hours for 7 days, sodium chloride 0.9% IV solution at 100 milliliters per hour for 24 hours, and one time dose of Novolin R Regular insulin 20 units intramuscular. Review of the February 2023 Medication Administration Record revealed the Vancomycin antibiotic was administered on [DATE], via IV access at 2:00 PM which was 3 hours and 45 minutes after being ordered and the Zosyn was administered at 11:00 PM, 12 hours and 45 minutes after being ordered. Review of the February 2023 Vital Sign Report for Resident #1's Blood Sugar/Glucose (BS) levels revealed the following results from [DATE] - [DATE]: On [DATE] at 10:48 AM, bs was 398 mg/dl. On [DATE] at 1:52 PM, bs was 600 mg/dl, a one-time dose of Novolin R Regular insulin 20 units intramuscular was administered for the bs of 600. On [DATE] at 4:39 PM, bs was 378 mg/dl. On [DATE] at 9:42 PM, bs was 307 mg/dl. On [DATE] at 12:25 AM, bs was 301 mg/dl. On [DATE] at 10:09 PM, bs was 121 mg/dl. On [DATE] at 8:07 AM, bs was 320 mg/dl. On [DATE] at 2:03 PM, bs was 343 mg/dl. On [DATE] at 4:48 PM, bs was 321 mg/dl. There was no documentation of additional interventions for the uncontrolled BS levels. Review of the Vital Sign Record for Resident #1 revealed the following temperatures (temp) from [DATE] - [DATE]: On [DATE] at 10:51 AM, temp was 106.4. On [DATE] at 8:13 AM, temp was 103.9. On [DATE] at 5:35 AM, temp was 99.3. On [DATE] at 5:50 AM, temp was 101.6. On [DATE] at 1:02 PM, temp was 102.1. Review of a nurse's note dated [DATE] 2:01 PM, revealed .Pt [patient (Resident #1)] continuously has had elevated temp [temperature] and HR [heart rate] today. APAP [Tylenol] supp. [suppository] being given q [every] 4 hours per VRRT with little change to temp .pt flushed and appears sleepy today .Will update VRRT nurse, pt status updated to MD [Medical Director] with no new orders . There was no documentation of the specific information that was given to the MD, and no documentation that the VRRT nurse was updated and what that specific information was. There was no documentation Resident #1 had oral or rectal temperature readings in accordance with the facility policy. Review of a nurse's note dated [DATE] 5:58 AM, revealed .Pt [Resident #1] continues to run fever throughout shift. Temp noted 101.6 .Pt unable to take medication PO [by mouth] following several attempts . Review of a Nurse Practitioner's note dated [DATE] 12:02 AM, revealed .Received call 11:16p [PM] that nursing staff found patient without pulse or respirations .Patient pronounced at 11:45p [PM]. 3. During an interview on [DATE] at 10:25 AM, when asked how a VRRT was initiated when a resident's condition changed and required immediate attention, the ADON #1 stated, .We can use them [VRRT] to order labs, to try and keep the patient here. We talk to a nurse in the Intensive Care Unit at [named hospital in the facility's agreement] .[Named Physician] signed the protocol for VRRT and agreed to VRRT by signing. We don't have to call him [Resident #1's physician and the facility's Medical Director at the time of [DATE]] first .The nurse has the option to call him [physician] or the on-call nurse. We try to treat in place . During an interview on [DATE] at 12:04 PM, when asked if Resident #1 was assessed by the PCP or the Nurse Practitioner (NP), the ADON #1 stated, The nurse made him [PCP] aware. On 2/6 [[DATE]] I made rounds with him [PCP] .He [PCP] didn't make a note. He [PCP] didn't assess her [Resident #1] . During a telephone interview on [DATE] at 2:06 PM, when asked if a virtual face to face encounter was used for an assessment when Resident #1 had a change in condition, Nurse Practitioner #1 (who conducted the VRRT) stated, .I did not see the patient. The nurse reported to me the signs and symptoms. Recommended antibiotics and labs and PICC line to be placed. Labs didn't get sent for like 6 hours. I tried to contact on the 8th [[DATE]] when the final labs came in. I finally got hold of them on the 10th [[DATE]]. That's when I heard of her [Resident #1] death. I usually follow-up in a couple hours but their labs [results] didn't get here [hospital] till midnight .I was told by [Named ADON #1] the doctor had made her comfort measures recommendation . There was no physician orders, recommendations, or documentation that Resident #1 was made comfort measures only. During an interview on [DATE] at 4:35 PM, when asked if the Physician was notified of Resident #1's change in condition requiring immediate treatment, Licensed Practical Nurse (LPN) #2 stated, .I called the doctor before I called [Named on-call LPN who is ADON #1] because there was a change in condition. [Named Physician] said send her out immediately. The Registered Nurse [(RN) who was also the Director of Regional Nurses] said send her out and called Administrator [Administrator #2 at the time Resident #1 was ill and died] and was told not to send her out. At the same time, I called [Named on-call LPN, also known as ADON #1] and she said no [do not send Resident #1 to the hospital]. She [ADON #1] got all over me for calling the doctor first. I said the policy said to call the physician for a change in condition first. She jumped me for doing that .I felt like I was running an Intensive Care Unit that day . During an interview on [DATE] at 5:08 PM with a family member of Resident #1, when asked if there was notification of a change in condition on [DATE], Family Member #1 (who was not the sister that approved the POST form) stated, .My sister was there on the 6th [[DATE]]. She [Resident #1] was moaning and unresponsive to her, clothes were soaking wet. She [Resident #1] was flushed in the face. My sister stayed several hours. She [Resident #1] had been sent out from there other times. I don't know why they didn't send her out to the hospital this time. Seems like she could have been sent out for emergency. She [Resident #1] was so bad . During an interview on [DATE] at 11:56 AM, the Director of Regional Nurses stated, I wouldn't have documented an assessment on her [Resident #1] if the nurse [LPN (Licensed Practical Nurse)] was already documenting it. What if I hadn't been in the building and no other RN? The LPN would have done the assessment. She [Resident #1] wasn't skilled. I was doing skilled assessments. LPNs do assessments. I don't know of a requirement for the RN to do all assessments. During an interview on [DATE] at 12:30 PM, when asked if he was notified of the resident's temperature of 106.7, the Medical Director/PCP for Resident #1 stated, .I think I wanted her sent out. If I was told of the temperature of 106 plus, I would said to check again rectally. I would send her out .You don't survive that. When asked why he changed from sending Resident #1 out to agreeing with the VRRT recommendations, the Medical Director/PCP stated, They [VRRT] are IV experts. I'm sure I said send out if nurse called me first . The Medical Director/PCP reviewed a Progress Note dated [DATE], and stated, .I would not have seen her on [[DATE] or [DATE]-Saturday or Sunday]. This is not correct. This is a big mistake. This date is not correct. Should have been the 2nd [[DATE]]. I did see her on Monday the 6th [[DATE]]. The Medical Director/PCP confirmed he did not assess Resident #1 on [DATE] or [DATE]. During an interview on [DATE] at 2:01 PM, when asked if Resident #1's temperature was rechecked on [DATE], after the initial reading of 106.4, LPN #2 stated, The only thermometer [name of facility] has is a forehead shooter one, called non-contact. [Named on-call LPN, ADON #1] said we didn't have rectal thermometers in the facility. When asked if a virtual face to face was done when the VRRT Nurse Practitioner was called, LPN #2 stated, There is an iPad in the nurse's station on a stand that has vital sign equipment attached. You have to sit in that nurse's station till the phone call is finished. We write down the recommendations and they are considered orders. That's what we do. No virtual face to face was done .[Named Physician, also the Medical Director] was not happy. He asked me why I called the on-call [ADON #1]. He was very upset that I did not send her out. It should have happened. He said go ahead with the antibiotics with the PICC . During a telephone interview on [DATE] at 1:26 PM, when asked if she had notified the physician when Resident #1 had declined, RN #2 stated, .I was angry because she [Resident #1] was so sick. I wanted to help her, and I met so many roadblocks . When asked to explain the meaning of roadblocks, RN #2 stated, Management didn't want residents sent out . During an interview on [DATE] at 4:59 PM, when asked if she had provided care for Resident #1, Certified Nursing Assistant (CNA) #3 stated, She [Resident #1] was super sick. She had a temperature of 106.7. I asked the nurse if she could send her out. The nurse said she had to meet qualifications and she had to call the Administrator for approval .I thought they should send her out. Honestly, me and the nurse thought she should send her out, but she had to do what the person over her said. It was sad . During a telephone interview on [DATE] at 6:52 AM, when asked if she had provided care for Resident #1 on [DATE] -[DATE], CNA #8 stated, .She [Resident #1] was in bad shape, red face, really sick. The nurse mentioned sending her to the hospital. They should have sent her out. I wondered why not .Her fever was highest I have ever known. The smell of her room was awful. When asked if she knew the reason the nurse did not ask to send Resident #1 to the hospital, CNA #8 stated, It was a management decision I was told . 4. Review of an email dated [DATE] at 11:01 AM from the facility's legal counsel contained an attachment which was signed by the Medical Director/PCP as his statment about the care of Resident #1 and documented, .My first reaction [On [DATE]] was to send her to the hospital. Then the nursing home reminded that we had the option to use VRRT .Also, she was a DNR. I gave my approval to start VRRT and gave a verbal Order to start VRRT .On the morning February 4, 2023, at 9:3la.m. VRRT was initiated, they received a call back that lasted from 9:46 a.m. to 10: 15 a.m. where the information regarding the patient's status was relayed to the VRRT team. The VRRT has video and audio capabilities .to treat in place with IV antibiotics. Often when we treat in place, we can get antibiotics on board more quickly than if we transfer to the hospital .Following are the progression of vitals that were documented on the VRRT form: [9:15 AM] .T [temperature] 106.7, BP [blood pressure] 121/64, HR [heart rate] 131, RR [respirations] 22, 02 [oxygen] 94% RA [room air] . [1:15 PM] .T 97.4, BP 138/72, HR 119, RR 18, 02 95% RA .[5:15 PM] .T 99.1, BP 129/71, HR 107, RR 21, 02 95% RA FSBS 427 .By 1350 [1:50 PM] on February 4, 2023 the insertion of the PICC line was completed so the antibiotics could be administered .I was notified that same day again at [4:39 PM] .of elevated blood sugar and gave an Order for 20 units of Novolin R IM .The next day, on February 5, 2023 .At 1359, the nurse documented ' .Will update VRRT nurse, pt status updated to MD with no new orders.' .On February 6, 2023, I came in to assess the resident at 11:45 [AM] .After assessing her [Resident #1] .I gave new Orders to obtain CBC, BMP, and Procalcitonin . There was no documentation of a verbal order to start VRRT. There was no video or audio used to conduct an assessment/evaluation. There was no documentation the VRRT nurse saw Resident #1, because the equipment for the VRRT had to stay at the nurses' station. There was no documentation the facility obtained vital signs every 30 minutes x 3 hours and then every 4 hours x 24 hours in accordance with the facility protocol/agreement. The facility protocol/agreement states that IV antibiotics should be started within 1 hour of the VRRT call, according to this statement, the PICC was not inserted until 1:50 PM, approximately 3 and a half hours after the call ended at 10:15 AM. There was no documentation of an additional order to administer 20 units of Novolin R IM. There was no documentation of the specific information that was given to the MD, and no documentation that the VRRT nurse was updated and what that specific information was. There was documentation of orders given on [DATE], but there was no documented assessment in the medical record for Resident #1 conducted by the Medical Director/PCP.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Quality of Care (Tag F0684)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, Post-Acute Care Network Participation Agreement review, Virtual Rapid Response Telecommunicatio...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, Post-Acute Care Network Participation Agreement review, Virtual Rapid Response Telecommunication (VRRT) Recommendation Standard Operating Procedure (SOP) review, facility protocol review, medical record review, TN Board of Nursing Position Statements and interview, the facility failed to ensure residents received treatment and care based on assessments, in accordance with policies, and protocols/agreements, and failed to promptly intervene for an acute change in a resident's condition for 1 of 3 (Resident #1) sampled residents reviewed for quality of care. The facility's failure to ensure a resident received appropriate assessments and interventions resulted in Immediate Jeopardy when on [DATE] Resident #1 developed a temperature of 106.7 degrees Fahrenheit (hyperpyrexia - a temperature greater than 106 and considered a medical emergency), a heart rate of 131 beats per minute (normal 60 -100), and a blood glucose level of 600 milligrams/deciliter (mg/dl) (normal 70 -100). Resident #1 was not assessed or evaluated by a Practitioner to determine if the Resident should be transferred to a higher level of care for treatment of a medical emergency. A nursing head-to-toe assessment was not performed, recommendations by a VRRT Nurse Practitioner (NP) were given verbally without an assessment/evaluation of the Resident. The VRRT NP ordered for the facility to administer antibiotics via a Peripherally Inserted Central Catheter (PICC). Resident #1 remained in the facility, the Resident's elevated temperature did not respond to the antibiotics, the Resident continued to have elevated blood glucose levels which were not addressed and there was no documentation an assessment was performed on Resident #1 by the Medical Director/Resident's Primary Care (PCP) or the facility Registered Nurses (RN) until [DATE], the 3rd day, on which the resident died. Immediate Jeopardy is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. Administrator #1, the Assistant [NAME] President of Operations, and the Assistant [NAME] President of Clinical Operations were notified of the Immediate Jeopardy (IJ) for F-684 during the complaint investigation on [DATE] at 6:45 PM, in the Fine Dining Room. The facility was cited Immediate Jeopardy at F-684. The facility was cited at F-684 at a scope and severity of J, which is Substandard Quality of Care. A partial extended survey was conducted from [DATE] through [DATE]. An acceptable Removal Plan, which removes the immediacy of the Jeopardy for F-684 was received on [DATE]. The Removal Plan was validated onsite by the surveyors on [DATE] through audit review, medical record review, observation, review of education records, and staff interviews. The IJ began on [DATE] - [DATE] with the last day of IJ being [DATE]. Noncompliance at F-684 continues at a scope and severity of D for monitoring the effectiveness of the corrective actions. The facility is required to submit a Plan of Correction. The findings include: 1. Review of the facility's policy titled Abuse Prohibition Plan revised [DATE], revealed .The facility has a zero-tolerance policy for abuse. Verbal, mental, sexual, or physical abuse, corporal punishment, or involuntary seclusion is prohibited. The resident shall not be subjected to mistreatment, neglect .'Neglect' means failure of the facility, it's employees, or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress . Review of the facility's policy titled Notification of Change revised [DATE], revealed .The purpose of this policy is to ensure the facility promptly informs the resident, consults the resident's physician, and notifies the resident's representative .when there is a change requiring notification .Policy: The facility shall inform the resident, consult with the resident's physician and/or notify the resident's family member or legal representative when there is a change requiring such notification . 2. Significant change in the resident's physical, mental, or psychological condition such as deterioration in health, mental, or psychosocial status. This may include: a. life-threatening conditions, or b. clinical complications. 3. Circumstances that require a need to alter treatment. This may include: a. new treatment .Residents incapable of making decisions: a. The representative shall make any decisions that have to be made. b. The resident shall be told what is happening to him or her . Review of the facility's agreement titled SNF (Skilled Nursing Facility) Post-Acute Network Participation Agreement effective [DATE], revealed .The following agreement to participate in the [named hospital] Post-Acute Care Network [PACN] (herein after referred to as the Network), is entered into between [NAME] Co Nursing and Rehab (hereinafter called SNF) .The purpose of establishing the Network is to (i) improve quality of care and clinical outcomes, (ii) improve coordination and continuity of care: (iii) control total cost of healthcare, (iv) improve the efficiency of all SNFs in the Network, (v) eliminate unnecessary clinical care variation by the adoption of clinical protocols and pathways, (vi) apply evidence based medical interventions, and (vii) support coordinated, comprehensive clinical care with information technology solutions .meet quarterly conditions of participation and agree to provide high-quality care for [named hospital] patients and [named hospital Network Accountable Care Organization (ACO) beneficiaries following a hospital stay. PACN post-acute members have met select criteria that are related to quality patient care and outcomes, such as .For skilled nursing facilities .Caregiver RN in facility 24/7 .Full implementation of Interact III [an acronym for Interventions to Reduce Acute Care Transfers] in the SNF .AGREEMENTS 1. SNF AGREES TO THE FOLLOWING .1 SNF acknowledges and agrees that compliance with [named hospital] Post-Acute Care Network policies and procedures shall be a condition of ongoing participation in the Network. 1.2 SNF is currently licensed to operate as a Skilled Nursing Facility and is in good standing in the State of Tennessee .1.13. This agreement will be automatically terminated if SNF is convicted of a criminal offense related to participation in Medicare or Medicaid programs or if SNF has been suspended or terminated from participation in Medicare or Medicaid program(s) .GENERAL PROVISIONS 3.1 This agreement is binding upon the parties effective as of [DATE] and will be reviewed on an annual basis . Review of the VRRT Recommendation SOP policy signed [DATE], revealed .Virtual Rapid Response Teleconsultation (VRRT) members will respond to a VRRT call and assess the resident upon initiation of Virtual Encounter .ORDER: If resident fails to respond to recommended treatment therapy and requires transfer to a higher level of care and the resident/family consents to the transfer to Emergency Department, the VRRT Responder Nurse will make a recommendation to SNF nurse for transfer to the emergency room. The SNF nurse will contact the PCP and advise them of VRRT recommendations .DOCUMENTATION: Documentation in the electronic medical record by the SNF primary nurse should reveal the details of the events that lead to the activation of the VRRT response. The VRRT Activator will document the recommendations of the VRRT Responder on the VRRT Order Recommendation set during the encounter and obtain the PCP signature prior to placement into the resident's medical record . Review of the Sepsis Protocol, attached to the VRRT Recommendation SOP policy, revealed, At least 30 ml/kg [milliliters per kilogram] of IV [Intravenous] crystalloid fluid [saline] should be given withing the first 3 hours for hypotension or Lactic Acid level > [greater than] 2 mmol/L [millimoles per Liter]. Additional fluid administration should be guided by frequent reassessment of hemodynamic status .Appropriate routine microbiologic cultures (including blood) should be obtained before starting antimicrobial therapy in patients with suspected sepsis. Administration of IV antimicrobials should be initiated as soon as possible, within 1 hour after recognition of sepsis . Review of the INTERACT [Interventions to Reduce Acute Care Transfers] Guidance on Management of Possible Sepsis dated [DATE], revealed .Guideline recommended management of sepsis is beyond the capability of most SNFs. Thus, for the majority of residents/patients suspected of possible sepsis transfer to an acute hospital should be considered to safely and optimally manage this condition .The following guidance on the identification and management of possible sepsis is based on existing evidence, guidelines, and expert recommendations .Because symptoms and signs are nonspecific in older patients, especially those with multiple comorbidities and/or cognitive impairment, virtually any acute change in condition could represent possible sepsis due to an infection .There is no evidence-based definition of possible sepsis in post-acute patients or long-term care residents .Definition specific to Geriatrics and Post-Acute/Long-Term Care: Sepsis is an infection, regardless of the primary site of the source that manifests with select systemic symptoms, signs and/or functional capacity changes and may be associated with one or more organ dysfunction and/or failure .The INTERACT team recommends that all patients/residents with a suspected or confirmed infection and possible sepsis be considered for transfer to an acute care hospital, unless: a. The patient/resident is on or placed on a comfort or palliative care plan, or is on hospice. b. The patient/resident or decision maker wants the condition treated, but not in the acute hospital, and understands the risks: and the facility has the capability of managing sepsis according to recommended interventions . Review of the Management of Possible Sepsis flow diagram, attached to the INTERACT Guidance on Management of Possible Sepsis revealed Infection Suspected or Confirmed to Initiate Treatment. The diagram revealed if Possible Sepsis to Consider Transfer to Acute Care. Review of the VRRT algorithm titled Sepsis Algorithm for Adults, revealed .Suspected infection and 2 or more SIRS [Systemic Inflammatory Response Syndrome] criteria .Temp > =[greater than or equal to] 100.4 .Pulse > 90 .SBP < [less than] 90 .Resp. [respiratory] rate > 20 . Sepsis Protocol for SNF Residents .Blood cultures (two sets, peripheral sets) .Lactate level .CBC [comprehensive blood count] .Coagulation test (INR [international normalized ratio] or PTT [partial prothrombin time]) .Comprehensive metabolic panel (include bilirubin) Send all last STAT [short turnaround time] .Administer IV antibiotics within 1 hour of VRRT call .Frequent Vital Signs .Every 30 minutes for 3 hours, then once every 4 hours for 24 hours .Call EMS [emergency medical services] and VRRT Nurse immediately if resident's condition worsens or they fail to respond to treatment .Transfer (SNF will) .call report to hospital . Review of the facility's protocol titled AHC Treatment in Place-Fever dated [DATE], revealed .1. Temperature > [symbol for greater than] 100.4 F, one episode, or sudden increase greater than 2 degrees over baseline. Must have oral or rectal reading. 2. Persistent Temp [temperature] > 100.4 or 2 degrees over baseline. Must have oral or rectal reading . 2. Review of the job description for the Medicare Nurse-RN dated [DATE], revealed .This is a professional position responsible for monitoring, auditing and delivering skilled care services to those patients admitted to this facility or those who are current resident that may need skilled services. To ensure all documentation is appropriate, accurate and complete according to patient's condition .Assess assigned patients daily with complete and accurate documentation .Nursing documentation should reflect tolerance and response to therapy each day .Notify MD [medical doctor]/NP/family of changes in condition . Review of the job description for the Medicare Nurse-Licensed Practical Nurse (LPN) dated [DATE], revealed .This is a professional position responsible for monitoring, auditing and delivering skilled care services to those patients admitted to this facility or those who are current resident that may need skilled services. To ensure all documentation is appropriate, accurate and complete according to patient's condition . Assess assigned patients daily with complete and accurate documentation .Nursing documentation should reflect tolerance and response to therapy each day .Notify MD/NP/family of changes in condition . The facility was asked but did not provide a job description for RN Supervisor. The facility was asked but did not provide a job description for LPN Charge Nurse or LPN Medication Nurse. 3. Review of the 2017 Tennessee Board of Nursing Position Statements revealed, .POLICY: The LPN is not prepared educationally in the basic vocational program with the requisite scientific skills to expand his or her practice to assessment of patients, formulation of a plan of care, or evaluation of the plan of care developed by the registered nurse. The licensed practical nurse, as evidenced by these rules, is a valuable member of the health care team whose role is to contribute to the nursing assessment, participate in the development of the plan of care and contribute to the evaluation of the plan of care developed by the registered nurse .Authority .Rule 1000-02-.04 Discipline of Licensee, Unauthorized Practice of Practical Nursing .reads in part: (3)(a) Responsibility. Each individual is responsible for personal acts of negligence under the law. Licensed practical nurses are liable if they perform delegated functions they are not prepared to handle by education and experience and for which supervision is not provided. In any patient care situation, the licensed practical nurse should perform only those acts for which each has been prepared and has demonstrated ability to perform, bearing in mind the individual's personal responsibility under the law . 4. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE], with the diagnosis of Unspecified Intellectual Disability, Peripheral Vascular Disease, Type 2 Diabetes, Acute Embolism and Thrombosis of Deep Veins, Cellulitis, Urinary Tract Infection, Dementia, Schizoaffective Disorder, Bipolar Disorder, Dementia, Chronic Kidney Disease, Epilepsy, and Adult Failure to Thrive. Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #1 had severe cognitive impairment and required extensive assistance of 1-2 staff with Activities of Daily Living and total assistance with bathing. Review of the Tennessee Physician Order for Scope of Treatment (POST) form for Resident #1 dated [DATE], and completed during a hospitalization, revealed .Cardiopulmonary Resuscitation (CPR) .Do Not Attempt Resuscitation .when not in cardiopulmonary arrest, follow orders in B, C, and D . Section B of the POST form revealed, Section B . Medical Interventions .Limited Additional Interventions. In addition to care described in Comfort Measures above, use medical treatment, antibiotics, IV fluids and cardiac monitor as indicated .Transfer to hospital if indicated .Treatment Plan: basic medical treatments . Record review revealed that Resident #1 had not been admitted into the hospital since 11/2022. Review of the facility's nurse's note dated [DATE] at 1:58 PM (for events that occurred on [DATE]), revealed .CNA [Certified Nursing Assistant] notified this writer that pt [patient (Resident #1)] seemed off yesterday morning. Went in to check on her and noticed that her cheeks were flushed and pt was trembling. V/S [vital signs] taken, T [temperature] 106.7, HR [heart rate] 131, B/P [blood pressure] 122/64, R [respirations] 22. Immediately found skilled nurse for an additional assessment and APAP [Acetaminophen/Tylenol] suppository and cool cloths were adm [administered] to reduce temp [temperature]. On-call [ADON #1/LPN] was notified of pt status change who then instructed this writer to do a VRRT, this was immediately initiated . The Director of Regional Nurses/RN was in the facility on [DATE], and did not perform an assessment of Resident #1 as referred in the [DATE] nurse's note. The RN did not perform an assessment to provide information to the VRRT call. Review of the VRRT Record form dated [DATE], with time initiated at 9:31 AM, with call back time of 9:46 AM, and call time ended 10:15 AM, revealed the VRRT NP ordered a PICC line to be inserted in Resident #1 in order to infuse IV antibiotics. The PICC was inserted at 1:30 PM, over 3 hours after the VRRT had ordered it. The Zosyn (antibiotic) the VRRT had ordered was administered at 11:00 PM, 12 hours and 45 minutes after being ordered. The VRRT ordered for labs and blood cultures to be obtained from Resident #1. The labs and blood cultures were obtained and went sent to the hospital for processing at 4:11 PM, approximately 5 hours after VRRT ordered them. The facility failed to ensure the IV Antibiotics/antimicrobials were administered within 1 hour after recognition of Sepsis. The resident met the 2 or more criteria in accordance with the INTERACT Sepsis guidance and algorithm for Sepsis in the protocol/agreements. The facility failed to follow the protocol/agreement related the Guidance on Management of Possible Sepsis, that recommends resident with possible/suspected Sepsis be transferred to an acute hospital, unless the resident was comfort/palliative care or on hospice. There was no documentation or order in the medical record that the resident had been placed on comfort or palliative care or on hospice. There was no documentation the VRRT nurse performed any type of virtual physical assessment or visualization of Resident #1 during the VRRT call. Review of the February 2023 Vital Sign Report for Resident #1's Blood Sugar/Glucose (BS/bs) levels revealed the following results from [DATE] - [DATE]: On [DATE] at 10:48 AM, bs was 398 mg/dl. On [DATE] at 1:52 PM, bs was 600 mg/dl, a one-time dose of Novolin R Regular insulin 20 units intramuscular was administered for the bs of 600. On [DATE] at 4:39 PM, bs was 378 mg/dl. On [DATE] at 9:42 PM, bs was 307 mg/dl. On [DATE] at 12:25 AM, bs was 301 mg/dl. On [DATE] at 8:07 AM, bs was 320 mg/dl. On [DATE] at 2:03 PM, bs was 343 mg/dl. On [DATE] at 4:48 PM, bs was 321 mg/dl. There was no documentation of additional interventions implemented for Resident #1's continued elevated blood glucose levels of 301-378. Review of the Vital Sign Record for Resident #1 revealed the following temperatures (temp) from [DATE] - [DATE]: On [DATE] at 10:51 AM, temp was 106.4. On [DATE] at 8:13 AM, temp was 103.9. On [DATE] at 5:35 AM, temp was 99.3. On [DATE] at 5:50 AM, temp was 101.6 On [DATE] at 1:02 PM, temp was 102.1. The facility did not obtain vital signs every 30 mins x 3 hours, then every 4 hours in accordance with the Sepsis protocol/agreement. Review of a nurse's note dated [DATE] 2:01 PM, revealed .Pt [patient, Resident #2] continuously has had elevated temp [temperature] and HR [heart rate] today .little change to temp .pt flushed and appears sleepy today . Review of a nurse's note dated [DATE] 5:58 AM, revealed .Pt [Resident #1] continues to run fever throughout shift. Temp noted 101.6 .Pt unable to take medication PO [by mouth] following several attempts. Record review revealed on [DATE], after Resident #1 had expired, the facility reviewed the lab and culture results that had been collected on [DATE]. The results showed the following: Blood glucose: 520 mg/dl, Procalcitonin: 0.40 > 0.26: likely to be associated with significant bacterial infection, Urinalysis glucose: 500 mg/dl, Blood culture: gram positive cocci in chains (Staphylococcus and/or Streptococcus bacteria), and [NAME] blood cell count: 26.6 (normal 4.0-10.0) > 10.0 may indicate infection. Review of a Nurse Practitioner's note dated [DATE] 12:02 AM, revealed Received call 11:16p [PM] that nursing staff found patient without pulse or respirations .Patient pronounced [died] at 11:45p [on [DATE]]. The facility failed to follow the facility protocol for greater than 100.4 temp to obtain oral or rectal temperatures, and in accordance with the protocol/agreements to obtain oral or rectal temperatures. 5. During an interview on [DATE] at 10:25 AM, when asked how a VRRT was initiated when a resident's condition changed and required immediate attention, the ADON #1 stated, .We can use them [VRRT] to order labs, to try and keep the patient here. We talk to a nurse in the Intensive Care Unit at [named hospital in the facility's agreement] . [Named Physician] signed the protocol for VRRT and agreed to VRRT by signing. We don't have to call him [Resident #1's physician and the facility's Medical Director at the time of [DATE]] first .The nurse has the option to call him [physician] or the on-call nurse. We try to treat in place . During an interview on [DATE] at 12:04 PM, when asked if Resident #1 was assessed by the PCP or the Nurse Practitioner (NP), the ADON #1 stated, The nurse made him [PCP] aware. On 2/6 [[DATE]] I made rounds with him [PCP] .He [PCP] didn't make a note. He [PCP] didn't assess her [Resident #1] . During a telephone interview on [DATE] at 2:06 PM, when asked if a virtual face to face encounter was used for an assessment when Resident #1 had a change in condition, Nurse Practitioner #1 (who conducted the VRRT) stated, .I did not see the patient. The nurse reported to me the signs and symptoms. Recommended antibiotics and labs and PICC line to be placed. Labs didn't get sent for like 6 hours. I tried to contact on the 8th [[DATE]] when the final labs came in. I finally got hold of them on the 10th [[DATE]]. That's when I heard of her [Resident #1] death. I usually follow-up in a couple hours but their labs [results] didn't get here [hospital] till midnight .I was told by [Named ADON #1] the doctor had made her comfort measures recommendation . There was no physician orders, recommendations, or documentation that Resident #1 was made comfort measures only. During an interview on [DATE] at 4:35 PM, when asked if the Physician was notified of Resident #1's change in condition requiring immediate treatment, Licensed Practical Nurse (LPN) #2 stated, .I called the doctor before I called [Named on-call LPN who is ADON #1] because there was a change in condition. [Named Physician] said send her out immediately. The Registered Nurse [(RN) who was also the Director of Regional Nurses] said send her out and called Administrator [Administrator #2 who was present at the time Resident #1 was ill] and was told not to send her out. At the same time, I called [Named on-call LPN, also known as ADON #1] and she said no [do not send Resident #1 to the hospital]. She [ADON #1] got all over me for calling the doctor first. I said the policy said to call the physician for a change in condition first. She jumped me for doing that .I felt like I was running an Intensive Care Unit that day . During an interview on [DATE] at 5:08 PM, with a family member of Resident #1, when asked if there was notification of a change in condition on [DATE], Family Member #1 (who was not the sister that approved the POST form) stated, .My sister was there on the 6th [[DATE]]. She [Resident #1] was moaning and unresponsive to her, clothes were soaking wet. She [Resident #1] was flushed in the face. My sister stayed several hours. She [Resident #1] had been sent out from there other times. I don't know why they didn't send her out to the hospital this time. Seems like she could have been sent out for emergency. She [Resident #1] was so bad . During an interview on [DATE] at 10:17 AM, when asked if a head-to-toe assessment was performed on Resident #1 on [DATE], the Director of Regional Nurses stated .I was the skilled RN that day. I didn't assess her . During an interview on [DATE] at 11:56 AM, the Director of Regional Nurses stated, I wouldn't have documented an assessment on her [Resident #1] if the nurse [LPN (Licensed Practical Nurse)] was already documenting it. What if I hadn't been in the building and no other RN? The LPN would have done the assessment. She [Resident #1] wasn't skilled. I was doing skilled assessments. LPNs do assessments. I don't know of a requirement for the RN to do all assessments. During an interview on [DATE] at 12:30 PM, when asked if he was notified of the resident's temperature of 106.7, the Medical Director/Primary Care Physician (PCP) for Resident #1 stated, .I think I wanted her sent out [to the hospital]. If I was told of the temperature of 106 plus, I would said to check again rectally. I would send her out .You don't survive that. The Medical Director/PCP reviewed a Progress Note dated [DATE] and stated, .I would not have seen her on Saturday [[DATE]]. This is not correct. This is a big mistake. This date is not correct. Should have been the 2nd [[DATE]] . The Medical Director/PCP confirmed he did not assess Resident #1 on [DATE], [DATE] or [DATE]. During a telephone interview on [DATE] at 12:18 PM, when asked if she had provided care for Resident #1 on [DATE], LPN #9 stated, .The nurse up front asked me to come look at her and assess her and what I thought. She [Resident #1] was gasping and miserable .They failed her . During an interview on [DATE] at 2:01 PM, when asked if Resident #1's temperature was rechecked on [DATE], after the initial reading of 106.4, LPN #2 stated, The only thermometer AHC [NAME] has is a forehead shooter one, called non-contact. [Named on-call LPN, ADON #1] said we didn't have rectal thermometers in the facility. When asked if a virtual face to face assessment was done when the VRRT Nurse Practitioner was called, LPN #2 stated, There is an iPad in the nurse's station on a stand that has vital sign equipment attached. You have to sit in that nurse's station till the phone call is finished. We write down the recommendations and they are considered orders. That's what we do. No virtual face to face [assessment] was done . [Named Physician, also the Medical Director] was not happy. He asked me why I called the on-call [ADON #1]. He was very upset that I did not send her out. It should have happened. He said go ahead with the antibiotics with the PICC . During an interview on [DATE] at 11:37 AM, when asked how a resident's temperature would be assessed, CNA #4 stated, I would use non-contact to the forehead to check. Non-contact is all we have. During an interview on [DATE] at 11:30 AM, when asked how a resident's temperature was assessed, LPN #11 stated, We have a no-contact thermometer. I have not seen an oral thermometer yet. I wouldn't know where to find one. During a telephone interview on [DATE] at 1:26 PM, when asked if she had notified the physician when Resident #1 had declined, RN #2 stated, .I was angry because she [Resident #1] was so sick. I wanted to help her, and I met so many roadblocks . When asked to explain the meaning of roadblocks, RN #2 stated, Management didn't want residents sent out [to the hospital] . During an interview on [DATE] at 4:59 PM, when asked if she had provided care for Resident #1, Certified Nursing Assistant (CNA) #3 stated, She [Resident #1] was super sick. She had a temperature of 106.7. I asked the nurse if she could send her out. The nurse said she had to meet qualifications and she had to call the Administrator for approval .I thought they should send her out. Honestly, me and the nurse thought she should send her out, but she had to do what the person over her said. It was sad . During a telephone interview on [DATE] at 6:52 AM, when asked if she had provided care for Resident #1 on [DATE] -[DATE], CNA #8 stated, .She [Resident #1] was in bad shape, red face, really sick. The nurse mentioned sending her to the hospital. They should have sent her out. I wondered why not .Her fever was highest I have ever known. The smell of her room was awful. When asked if she knew the reason the nurse did not ask to send Resident #1 to the hospital, CNA #8 stated, It was a management decision I was told . Refer to F600
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected 1 resident

Based on facility orientation and competency assessment review, facility employee file review, medical record review, and interview, the facility failed to ensure the licensed nurses had the competenc...

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Based on facility orientation and competency assessment review, facility employee file review, medical record review, and interview, the facility failed to ensure the licensed nurses had the competencies and skill sets necessary to document assessments and administer intravenous medications for 1 of 3 Licensed Practical Nurses (LPN #2) for 1 of 1 sampled resident (Resident #1) receiving antibiotic therapy via peripherally inserted central catheter. The findings include: 1.Review of the Orientation and Competency Assessment Nursing-LPN revealed .PEER LEADER: As skills/competencies are reviewed with the employee or return demonstration is satisfactorily completed by the employee, place date and Peer Leader Initials in columns 4 or 5 to the appropriate skill/competency . 2. Review of the employee personnel file of Licensed Practical Nurse [LPN] #2 revealed the employee had not been evaluated to ensure the knowledge and skill sets were competent to document assessments and care for the facility's residents receiving intravenous therapy. 3. Review of the medical record of Resident #1, revealed the resident had no nursing assessment completed on 2/4/2023 when a significant change in condition occurred. Record review revealed a physician's order dated 2/4/2023 for Vancomycin 1000 milligrams (mg) intravenous (IV) injection daily for 7 days, Zosyn 3.375 grams IV solution every 6 hours for 7 days, both to be administered via a Peripherally Inserted Central Catheter (PICC) line. Record review revealed LPN #2 documented the administration of the central line IV Vancomycin IV on 2/4/2023 at 2:00 PM, and on 2/5/2023 at 2:00 PM; and the Zosyn on 2/5/2023 at 11:00 AM and 5:00 PM. During a telephone interview on 10/31/2023 at 2:01 PM, LPN #2 was asked if a competency evaluation to determine her knowledge and skills had been completed, LPN #2 stated, No ma'am, I'm not IV certified .I felt like I was running an Intensive Care Unit that day. I started IVs with the PICC line. I'm not an IV nurse. I wasn't supposed to do it. I didn't feel comfortable . When LPN #2 was asked if she completed an assessment on 2/4/2023 when Resident #1 had a change in condition, LPN #2 stated, .I wrote a clinical note as a late entry the next day. I didn't do a complete assessment. The facility was asked during the survey for a Competency checkoff/Skills check off for LPN #2, the facility did not provide competency information for LPN #2.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0742 (Tag F0742)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, employee file review, medical record review, observation, and interview, the facility failed to...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, employee file review, medical record review, observation, and interview, the facility failed to provide treatment and services for 1 of 3 (Resident #5) sampled residents reviewed for behaviors. The finding include: 1. Review of the facility policy titled, Behavioral Health Services, with a revision date of 10/2/2023, revealed .It is the policy of this facility that all residents receive care and services to assist him or her to reach and maintain the highest level of mental and psychosocial functioning .Highest practicable physical, mental, and psychosocial well-being .determined through the comprehensive assessment and by recognizing and competently and thoroughly addressing the physical, mental, and psychosocial needs of the individual .interventions shall be evidenced-based, culturally competent, trauma-informed, and in accordance with professional standards of practice .Behavioral health care plans shall be reviewed and revised as needed, such as when interventions are not effective or when the resident experiences a change in condition . 2. Review of Resident #5's employee file revealed he was employed at the facility as a Housekeeper on 11/20/2000 and was employed until 11/14/2003. 3. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnoses of Anxiety Disorder, Diabetes, Psychosis, Dementia, Mood Disorder, and Adult Failure to Thrive. Review of the NURSING ADMISSION/readmission FORM, dated 5/17/2023, revealed .Resident transported to facility via .law enforcement .accompanied by .jail nurse/CO [corrections officer] .Behavior .wanders .BRADEN SCALE FOR PREDICTING PRESSURE INJURY RISK .Degree of physical activity .Walks frequently .MOBILITY Ability to change and control body position .No limitations . Review of the Care Plan Report, dated 5/24/2023, revealed Resident #5 exhibited wandering behavior with interventions implemented which included to redirect when wandering, prompt activity attendance to keep resident occupied, and monitor resident's location to ensure safety. Review of the GRIEVANCE RECORD, dated 5/24/2023, revealed Resident #14's mother was .Concerned with an admission in the facility during the last week that there is a history [symbol for with] her daughter & [and] family .Result of investigation .Agreed pt [patient] was not to visit [symbol for with] resident in the past. He is a patient now .Education [symbol for with] all staff male resident to not be on 500 hall or the room of pt [Resident #14's room number]. Patient will not be room on 500 hall .Comment from person filing grievance .he [Resident #5] better not be in her [Resident #14] room . Review of the Statement of In-service Training for Employees of [named facility], dated 5/24/2023, revealed . [Named Resident #5] is not to be allowed to enter 500 hallway at any time. [Named Resident #5] is to have no interaction with [named Resident #14] at any time no matter her location whether in lobby watching television or in her room . Review of the Minimum Data Set (MDS) dated [DATE] revealed Resident #5 had a Brief Interview for Mental Status (BIMS) score of 03, which revealed he had severe cognitive impairment, exhibited wandering behaviors on 1 to 3 of 7 days, required only supervision for all most activities of daily living (ADLs), and received Anti-Depressant medications on 7 of 7 days. Review of the NURSE'S EVENT NOTE, dated 10/16/2023, revealed .Locations Incident Occurred .Shower Room .Inappropriate comments towards female staff member .CNA [Certified Nursing Assistant] reported .that in shower room during shower she had resident and another male resident assisting them, resident in [name Resident #5's room number] stated while undressing .It's unfair we don't get to see yall [you all] naked but yall get to see us . CNA stated to resident that she was there to assist resident with ADL care and to help him. Resident then stated .take your top off .CNA informed resident that was an inappropriate comment/conversation. Resident finished showering and left shower room without further incident .STEPS IMPLEMENTED TO PREVENT RECURRENCE .Verbal redirection from conversation when inappropriate conversation is brought up by resident. Reminded that kind of talk was not warranted with staff . Review of the Clinical Note, dated 10/16/2023, revealed Psych NP [Nurse Practitioner] made aware of resident's behavior directed toward female staff. New recommendation to start Namenda 5 mg [milligram] 1 tab [tablet] orally daily, and reevaluate .MD [Medical Doctor] aware and agrees . Review of the OCTOBER 2023 MEDICATIONS, dated 10/1/2023 through 10/31/2023, revealed Namenda 5 mg was ordered and begun on 10/16/2023. Review of the Care Plan Report, created 10/16/2023, revealed .has verbal behavioral symptom directed at others. Sexual comments towards staff and residents .Intervention in place .New psych medications . Review of the Psych Progress Note, dated 10/18/2023, .Type of Visit .Requested by Staff .follow-up this date related to new med [medication] initiation on 10/16/23 [2023] related to inappropriate comments being made toward staff .Patient does not recall comments voiced to staff .patient lacks insight into current medical and psychiatric needs and management, judgement fair to poor .Continue current medication regimen, GDR [Gradual Dose Reduction] not recommended at this time .Namenda 5 mg added on 10/16/2023 . There was no other interventions implemented for the 10/16/2023 behavior, other than Namenda, to address Resident #5's behaviors. Review of the NURSE'S EVENT NOTE, dated 10/23/2023 revealed .Location [named Resident #10's room number] .Inappropriate behavior .Reported by pt [patient] in Room [named Resident #10's room number] that pt entered her room and showed his private area. He then asked her to see her breasts and she told him no, get out of my room .Pt is now 1:1 with staff member .STEPS IMPLEMENTED TO PREVENT RECURRENCE .Resident to be placed 1:1 with staff member and made aware he is not to enter other pt rooms . Review of the Clinical Note, dated 10/23/2023, revealed At 0440 [4:40 AM] today .Per resident in room [named Resident #10's room number], she stated that after 1 pm [1:00 PM] smoke break yesterday [10/22/2023], she was in her room vomiting when [named Resident #5] entered the room and stated he had something to make her feel better. He then proceeded to pull his pants down and expose his private area. Following this, he asked to see her breasts, which she stated that she told him no and to leave her room. Per pt in [named Resident #10's room number], the pt [Resident #5] then left the room and has not spoke to her since . Review of the Clinical Note, dated 10/23/2023, revealed .Resident was transported to [named Psychiatric Hospital] by facility . Review of the [Named Hospital] Psychiatric Care Notes, assessment date 10/23/2023, revealed .Staff report that early this am [morning] another female resident reported that [named Resident #5] entered her doorway to her room and exposed his genitals to her. He then asked her to show her breasts to him. She ordered him out of her room doorway and the patient exited the area .Patient is known to provider and recently voiced a sexually inappropriate comment to staff, medication regimen was changed, however patient has now shown his genitals to a female peer .10/30/23 [2023] .Staff report that patient was sexually inappropriate the prior day with nursing staff .ACTIVE PROBLEMS .Inappropriate sexual behavior .PSYCHIATRIC HISTORY .Patient with a history of sexually inappropriate behavior per family, stating he would peep in windows and make inappropriate comments. Patient was incarcerated until early this year when he transferred to a SNF [Skilled Nursing Facility] from jail . Review of the Care Plan Report dated 10/23/2023, revealed . This resident went in another resident's room and showed his genital area to her then told her to show him her breast. Intervention .placed in 1:1 [one on one] and resident was made aware to not go in to other resident's room .Intervention in place .psych referral to eval and treat . During an interview on 10/23/2023 at 10:15 AM, Licensed Practical Nurse (LPN) #4 confirmed Resident #5 was in one on one. LPN #4 stated, [I was] Told he walked into another resident's room and exposed himself and had some inappropriate comments. LPN #4 was asked has Resident #5 had any other inappropriate behaviors prior to this incident. LPN #4 stated, .Yes .[with] just CNA's before. LPN #4 confirmed that he was told in report that morning that Resident #10 had reported the incident to staff around 4:00 AM that morning. Observation outside the resident's room on 10/23/2023 at 10:24 AM, Resident #5 stood in the doorway to his room and LPN #4 stood in front of him. Resident #5 stated to the surveyor, We're just talking. Resident #5 asked LPN #4, Did I do something? 4. Review of the medical record revealed Resident #10 was admitted to the facility on [DATE] with diagnoses of Diabetes, Chronic Viral Hepatitis, Post-traumatic Stress Disorder, Schizophrenia, Pancreatitis, Cocaine Dependence, Nicotine Dependence, Bipolar Disorder, Anxiety Disorder, and Borderline Personality Disorder. Review of the MDS dated [DATE] revealed Resident #10 had a BIMS of 15, which indicated Resident #10 was cognitively intact, and was independent with only staff supervision for all ADLs. Review of the NURSES'S EVENT NOTE, dated 10/23/2023, revealed .inappropriate behavior of another resident .At 0440 this morning resident approached this nurse and stated that yesterday following afternoon smoke break she was in her room puking [vomiting]. She stated that the resident from room [named Resident #5's room number] entered her room and told her he had something to make her feel better and dropped his pants exposing himself. She stated that then he asked to see her breast and she told him no, to leave her room .Resident is currently joking and laughing with staff, no psychosocial issues evident . Observation and interview on 10/23/2023 at 10:26 AM, revealed Resident #10 sat on her bed fully clothed. Resident #10 was asked had anything happened in the facility to make her feel uncomfortable. Resident #10 stated, Yes ma'am, yesterday [named Resident #5] .exposed himself to me and wanted to see my breasts. I was at the trash can getting sick, he said I have something that will make you happy and he pulled his pants down .showed me himself .he said can I see your boobies .I said you need to get out . Resident #10 confirmed Resident #5 left her room when she told him to. Resident #10 stated, No sooner than I tell them [facility staff] they started writing a report and put him in 1 on 1 . Resident #10 confirmed that was the only time Resident #5 had displayed inappropriate behaviors toward her. Resident #10 was asked did she feel safe in the facility and stated, Yes. 5. Review of the medical record revealed Resident #14 was admitted to the facility on [DATE] with diagnoses of Quadriplegia, Dysphagia, Paralytic Syndrome, Hepatitis C, Gastrostomy, and Diffuse Traumatic Brain Injury. Review of the quarterly MDS dated [DATE] revealed Resident #14 was rarely/never understood, and staff assessed her with severe cognitive impairment. 6. During a telephone interview on 10/27/2023 at 11:29 AM, CNA #7 confirmed Resident #5 had made sexually inappropriate comments to her. CNA #7 stated, I had taken him and another male resident to the shower, both are independent. I was standing there waiting and he made a few remarks that we get to see them naked, and they don't get to see us naked .I told him .that is inappropriate, and he walked over to me and kind of whispered just take off your shirt . CNA #7 confirmed she reported the incident to LPN #3. CNA #7 was asked what the facility did at that time. CNA #7 stated, I'm not sure . CNA #7 confirmed that was the only inappropriate comments Resident #5 had made to her. CNA #7 was asked was she aware that Resident #5 was not supposed to go on the 500 Hall. CNA #7 stated, No . Not that I'm aware. During an interview on 10/30/2023 at 1:45 PM, LPN #1 was asked were any residents not allowed to come to the 500 Hall. LPN #1 stated, Yeah [named Resident #5]. LPN #1 was asked why that is. LPN #1 stated, I don't know. I just think [named Administrator #2] made that rule that he was supposed to stay up front, if he did come back, it would be with a staff member. I just thought it was for roaming issues .learned when [named Administrator #2] was here you didn't ask questions . During a telephone interview on 10/30/2023 at 5:12 PM, Administrator #2 was asked why Resident #5 was not allowed on the 500 Hall. Administrator #2 stated, Yes ma'am .20 years ago right after I came in 2004, the mother [Resident #14's mother] had said something about she didn't want him .visiting [named Resident #14], he might touch her, some kind of family thing .same thing that she said with her step son [Resident #14's step brother] .contacted me and said that she didn't want him visiting [named Resident #14] .I had completely forgotten all of that, then when he was admitted [named Resident #14's mother] gave me a call and she reminded me .I said I will take care of it. My immediate plan was that he wasn't to go past the 300 Hallway .my department heads knew I filled them in . Administrator #2 was asked how she ensured all staff were notified Resident #5 was not allowed on the 500 Hall. Administrator #2 stated, I left it to the department heads to notify them. I can't tell you if they did a written in-service or not . Administrator #2 was asked how she ensured Resident #5 did not come to the 500 Hall. Administrator #2 stated, .I can tell you I never saw him in the back .it just seemed like it was some kind of family thing. Administrator #2 stated, It was 20 years ago .I just remember when she called me after he was admitted [May 2023]. Administrator #2 was asked with Resident #5's history, how were all the resident protected from him. Administrator #2 stated, They [staff] would have redirected him if he wandered into anyone's room. There was no documentation in Resident #5's care plan of any restricted boundaries in the facility. During a telephone interview on 10/31/2023 at 8:59 AM, Resident #14's mother was asked about her concern with Resident #5's admission to the facility. Resident #14's mother stated, He abuse her [Resident #14] and I jumped [named Administrator #2] about letting him come in [admitted to the facility] . [named Administrator #2] told me she couldn't stop him from coming back in . Resident #14's mother confirmed she could not remember when Resident #5 abused Resident #14 and stated, It was after he was fired out there and I told them not to let him come in her room .he came running over here telling me they was trying to accuse him of something he didn't do. I called them and they said [named Resident #5] had been there .I went down there and talked to the DON [Director of Nursing] . [named Administrator #2 and ADON #1 and DON] .said they found Vaseline on [named Resident #14's] stomach .I was just sick .they told me he was fired from coming out there . Resident #14's mother confirmed this occurred many years ago and she could not remember how long it had been. Resident #14's mother confirmed that Administrator #2 and ADON #1 knew about the incident and her request for him not to visit Resident #14. During a telephone interview on 10/31/2023 at 11:15 AM, LPN #9 confirmed that she worked in the facility from 6/2022 through 10/2023. LPN #9 was asked about Resident #5's admission. LPN #9 stated, .I can tell you it was a back door admission .the process is that anybody that comes in has to go through our central intake. I was brought this paperwork by [named Administrator #2] and was told not to put it in the thread on teams, which is central intake, where they clear them and look them over for approval .She just said because he was coming from the jail, at that point I had maybe 4 or 5 training days over admissions, that side of it, so I didn't know .when she said he was coming from the jail I just thought it was because he was coming from the jail until I realized the controversary. LPN #9 was asked what the controversy was. LPN #9 stated, At the time I wasn't aware but apparently .another resident, a female resident .on the back hall . [named Resident #5] used to be an employee there and there was allegations of sexual abuse against him so that's what .I didn't know anything about that until afterwards, not a word was mentioned [by Administrator #2]. LPN #9 confirmed that she heard about the allegation from another employee but could not remember who. LPN #9 confirmed an in-service was conducted to notify staff that Resident #5 was to stay on the 200 Hall but it was not done on admission. LPN #9 stated, No, that was later .couldn't have been 2 weeks. He wasn't there long [before the in-service was conducted] . During a telephone interview on 10/31/2023 at 12:18 PM, the Director of Social Work confirmed that new admissions had to go through Central Intake. The Director of Social Work stated, I only did that [Admissions] a couple of weeks .they had to come through Central Intake. We had a TEAMS group [a video conferencing group] set up .staff reviews it [new admission referral] .if they're approved there's an admission process . The Director of Social Work was asked was she aware of any residents who were admitted without going through Central Intake. The Director of Social Work confirmed that Resident #5 was admitted without going through Central Intake and stated, From my understanding and from my memory I don't remember it [Resident #5's referral] ever coming on TEAMS. The Director of Social Work was asked would the approval for his admission have come from Administrator #2. The Director of Social Work stated, Yes ma'am. During a telephone interview on 10/31/2023 at 1:25 PM, Administrator #2 was asked did Resident #5's admission go through Central Intake. Administrator #2 stated, I can't tell if they notified Central [Intake] or not .we went back and forth with the nurse and [named Nurse Practitioner]. Administrator #2 was asked who made the ultimate decision to admit Resident #5. Administrator #2 stated, Nobody made it solely .social was involved and [named ADON #1] .BOC [Business Office] would have been involved financially . Administrator #2 was asked did she recall the time a creamy substance was reportedly found on Resident #14's abdomen, and she, ADON #1, and the DON met with Resident #14's mother about the incident. Administrator #2 stated, I do not. I just remember there was something with [named Resident #5] .I've had a lot of reportables. During a telephone interview on 11/1/2023 at 3:35 PM, the Medical Director was asked was he familiar with Resident #5. The Medical Director stated, Yeah, he's our local person here. He was in jail before he got here . The Medical Director was asked was he told Resident #5 had behaviors prior to admission. The Medical Director stated, He had some behavior .mother taking care of him .some anxiety, depression, uncooperative, don't know background of why he went to jail . The Medical Director was asked was he aware that Resident #5 made sexually inappropriate comments to a CNA on 10/16/2023 and the psych nurse practitioner ordered Namenda 5 mg daily as an intervention for his behaviors. The Medical Director stated, No, not at all. The Medical Director was asked what his thoughts on the appropriateness of Namenda were. The Medical Director stated, First of all, I am completely unaware and blinded about this incident, but I'm not sure Namenda would be appropriate for this person. This is just not appropriate he should have been sent to some psych place at this time .If they had asked me . The Medical Director was asked was he aware that Resident #5 exposed himself to a female resident in the facility on 10/22/2023. The Medical Director stated, No ma'am, not at all. The Medical Director re-iterated at this time that Resident #5 should have been sent out to a psych facility following the sexually inappropriate comments to staff on 10/16/2023. The Medical Director was asked was he aware that an in-service had been held with staff on 5/24/2023 that Resident #5 was not to be allowed on the 500 Hall. The Medical Director stated, Yes, I was told there was an in-service . [named Resident #14] been a patient for a long time .admitted in 2003 and her mother is my patient as well .she [Resident #14's mother] had some objection [to Resident #5's admission] because of something in the background .long time ago [Resident #14's mother] not really comfortable with him there .that's the reason he was instructed to stay in [his] room on 200 Hall. During an interview on 11/1/2023 at 4:10 PM, ADON #1 was asked about the Clinical Note she documented on 10/16/2023 at 4:30 PM, who was the MD notified, and who notified him. ADON #1 stated, [Named the Medical Director]. If I documented it, I did it.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview, the facility failed to ensure infection control practices to prevent the spr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview, the facility failed to ensure infection control practices to prevent the spread of infection were used when 2 of 2 (Treatment Nurse and Certified Nursing Assistant (CNA) #1) staff members failed to clean a treatment cart and replace contaminated oxygen tubing. The findings include: 1. Review of the facility policy titled, Infection Prevention and Control Program, with a revision date of 10/24/2022, revealed .It is the policy of this facility to establish and maintain an infection control program .designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standards and guidelines .All staff are responsible for following all policies and procedures related to the program .The RNs [registered nurses] and LPNs [Licensed Practical Nurses] supervise direct care staff in daily activities to assure appropriate precautions and techniques are observed . Review of the facility policy titled, Oxygen Concentrator and Oxygen Storage, with a revision date of 12/1/2022, revealed .To administer oxygen for the treatment of certain diseases or conditions in a safe manner .It is the policy of this facility to provide a safe environment for residents, staff, and the public. This policy addresses the use and storage of oxygen and oxygen equipment . Cannulas .should be changed weekly and as necessary . 2. Observation on the 400 Hall on 10/23/2023 at 3:11 PM, revealed the fire alarm sounded, the Treatment Nurse pushed the Treatment Cart into Resident #11 and #12's room, exited the room, closed the door, and went to stand in front of the exit door at the end of the 400 Hall. The Treatment Cart was left in the residents' room. Observation on the 400 Hall on 10/23/2023 at 3:15 PM, revealed the fire alarm all clear was called and at 3:16 PM, the Treatment Nurse removed the Treatment Cart from Resident #11 and #12's room. The Treatment Nurse cleaned the top, flat surface of the cart with a Super Sani-wipe but did not clean any other parts of the Treatment Cart. The Treatment Nurse opened the top drawer of the cart, removed the wound care supplies, and entered Resident #12's room to complete his wound care treatment. The Treatment Cart was not thoroughly cleaned after removal from a resident's room and before use of the cart to remove wound care supplies. During an interview on 10/31/2023 at 1:06 PM, the Treatment Nurse confirmed that the Treatment Cart should have been cleaned after it was removed from a resident's room. 3. Review of the medical record revealed Resident #13 was admitted to the facility on [DATE] with diagnoses of Arial Fibrillation, Restlessness and Agitation, Diabetes, and Heart Disease. Review of the Physician's Order dated 5/18/2023 and validated 10/9/2023, revealed .Oxygen .1 liters/minute by NC [nasal cannula] . Review of the Minimum Data Set assessment dated [DATE] revealed Resident #13 had a Brief Interview for Mental Status score of 08, which indicated moderate cognitive impairment, and was coded for oxygen therapy. Observation and interview in the resident's room on 10/24/2023 at 1:05 PM, revealed Resident #13 was in bed and her oxygen tubing was lying on the floor under the head of her bed. CNA #1 entered Resident #13's room and stated, Has she got that [oxygen] off, she pulls it off a lot. CNA #1 obtained a paper towel from the bathroom dispenser, wiped the binasal cannula portion of the oxygen tubing off with the dry paper towel, then placed the contaminated oxygen cannula into Resident #13's nares, draped the tubing around the resident's ears, then exited the resident's room. CNA #1 failed to replace the contaminated oxygen tubing. During a telephone interview on 10/27/2023 at 11:50 AM, CNA #1 was asked what would wiping the binasal cannula portion of the oxygen tubing with a dry paper towel do. CNA #1 stated, .If it had any dust or anything [on it], usually would have had an alcohol pad and wiped it off. CNA #1 was asked what she should have done with Resident #13's oxygen tubing that was lying on the floor. CNA #1 stated, Took it with an alcohol pad and wiped it off . During an interview on 11/2/2023 at 4:05 PM, Regional Nurse Manager #1 was asked what should staff do when they find a resident's binasal cannula oxygen tubing on the floor. Regional Nurse Manager #1 stated, Replace it. Regional Nurse Manager #1 confirmed Resident #13's oxygen should have been replaced after staff found it on the floor.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0925 (Tag F0925)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the facility Pest Control Contract, Pest Control Invoices, medical record review, and interview, the facility failed to...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the facility Pest Control Contract, Pest Control Invoices, medical record review, and interview, the facility failed to maintain an effective pest control program and prevent parasites or possible maggots for 1 of 3 (Resident #9) residents reviewed for wounds. The findings include: 1. Review of the facility contract, Named Pest Control Company, dated 4/1/2012, revealed .[Named Pest Control Company] will provide such services as needed to effectively control .insect infestations .with the exception of flies .services shall be performed monthly or as needed based on the nature of any recurring pest problem . Review of [Named Pest Control Company] Invoice dated 4/1/2023, 5/1/2023, 6/1/203, 7/1/2023, 8/1/2023, 9/1/2023, 9/13/2023, and 10/1/2023, revealed pest elimination services were billed to the facility. 2. Review of the medical record revealed Resident #9 was admitted to the facility on [DATE] with diagnoses of Spinal Stenosis, Chronic Peripheral Venous Insufficiency, Non-Pressure Chronic Ulcer of Skin, Lymphedema, Chronic Kidney Disease, Morbid Obesity, and Embolism and Thrombosis Deep Vein Lower Extremity. Review of the Physician's Order dated 5/18/2023 and recertified on 8/4/2023, revealed .Monitor .daily skin audit d/t [due to] refusal of ADL [Activities of Daily Living] care often . Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #9 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated she was cognitively intact, and required extensive to total staff assistance for most ADLs. Review of the ADL Verification Worksheet dated August 2023, documented Resident #9 received a bath every day in August except for 8/2, 8/3, 8/4, 8/25 and 8/26/2023. Review of the August 2023 Treatments dated 8/1/2023 through 8/31/2023, revealed skin audits were completed daily in August. Review of the comprehensive Care Plan with a revision date of 8/7/2023, revealed .Self care deficit R/T [related to] ambulation, bathing, bed mobility .hygiene .Bathing .3x [times] week/prn [as needed] as tolerated alternating days with bed baths .per resident's preference .Hygiene .Monitor for skin integrity .at risk of further skin breakdown .Monitor skin integrity daily while providing care . Review of the Clinical Note dated 8/31/2023, revealed Upon entering room, this nurse and two CNA's [Certified Nursing Assistants] began to bathe the resident. This nurse noted larvae present .Nursing management notified. During a telephone interview on 10/25/2023 at 4:42 PM, Assistant Director of Nursing (ADON) #2 confirmed she worked on 8/31/2023. ADON #2 was asked about the larvae on Resident #9. ADON #2 stated, .I was actually there that day .they [staff] went in there .[larvae] in the folds of her legs .they were more on the left side .the girls actually took a flashlights to make sure they got them all out of the folds of her leg . ADON #2 was asked if the larvae should have been identified on the daily skin audits that were documented. ADON #2 stated, If they were there . During an interview on 10/31/2023 at 1:18 PM, the Maintenance Supervisor was asked if the facility had an issue with flies in August 2023. The Maintenance Supervisor nodded yes and stated, We had the wind curtains on the most used doors .on a fly situation the bug guy is limited . The Maintenance Supervisor was asked did they have issues with flies in any specific rooms in the facility. The Maintenance Supervisor stated, We had a few in [named the room where Resident #9 resided]. The Maintenance Supervisor confirmed they hung fly strips in Resident #9's room and the fly strips remained in the room for roughly a week. The Maintenance Supervisor confirmed flies were on the strips when they were removed from Resident #9's room. During an interview on 10/31/2023 at 3:52 PM, Regional Nurse Manager #4 was asked did the facility identify an issue with flies in Resident #9's room. Regional Nurse Manager #4 stated, There were noted some flies in the room. It wasn't a tremendous amount, just a few .I believe we placed fans in the rooms, a fly trap that was elevated up on the ceiling to capture any [flies], I believe we had pest control in . think that's it. Regional Nurse Manager #4 was asked what was determined to be the root cause of the larvae in Resident #9's skin folds. Regional Nurse Manager #4 stated, Obviously, the fly in the room . During a telephone interview on 11/1/2023 at 1:17 PM, CNA #8 confirmed she worked for a staffing agency and was in Resident #9's room on 8/31/2023 when the larvae were discovered in her skin folds. CNA #8 stated, She was one of my residents that day .the tech [other CNA ] she was sent from hospice the nurse that day was a male nurse .it was the 3 of us and we had went in there because she actually needed her wounds dressed .he [nurse] was trying to take care of her wounds .that's when I noticed the larvae moving on her .would have been her left leg we were holding, had her turned on her right side. CNA #8 was asked were there a lot of larvae present. CNA #8 stated, I would say it was a lot .I said stop .she has maggots crawling on her . [named LPN #10] and the other tech freaked out. He [LPN #10] said you're kidding me .he said I got to go out here and tell someone .I know the Administration people that work in the office were still there they all had met me in the hall asking me questions about did we give her a bed bath . CNA #8 stated, .I remember after it happened I kind of took a break from going [to the facility].
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to revise care plans for 10 of 17...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to revise care plans for 10 of 17 (Resident #1, #2, #3, #5, #7, #8, #9, #10, #14 and #17) residents reviewed for advanced directives, behaviors, and wounds. The findings include: 1. Review of the facility policy titled, Comprehensive Careplan, with a revision date of 10/24/2022, revealed .It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that included measurable objectives and time frames to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment .The comprehensive care plan shall describe, at a minimum .The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being .Resident specific interventions that reflect the resident's needs and preferences . Review of the facility policy titled, Advanced Directives, with a revision date of 10/18/2021, revealed .The facility will honor the Advanced Directive as the resident wishes for future care and treatment .An Advance Directive is a written instruction given by the patient that either appoints another person to make health decisions for the resident or states the resident's health care preferences, or both .Any decision making will be documented in the resident's medical record and communicated to the interdisciplinary team . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses of Unspecified Intellectual Disability, Peripheral Vascular Disease, Type 2 Diabetes, Acute Embolism and Thrombosis of Deep Veins, Cellulitis, Urinary Tract Infection, Dementia, Schizoaffective Disorder, Bipolar Disorder, Dementia, Chronic Kidney Disease, Epilepsy, and Adult Failure to Thrive. Review of the Care Plan Report, with an effective date of 11/13/2022, revealed .Advance Directive .Honor [named Resident #1's] wishes during stay .Resident wishes will be honored . Review of a Physician's Orders for Scope of Treatment (POST) form dated 11/13/2022 revealed an order Do Not Attempt Resuscitation and Limited Additional Interventions. Resident #1's Care Plan did not reflect her actual Code status. 3. Review of the medical record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses of Alzheimer's Disease, Gastroenteritis and Colitis, Urinary Tract Infection, Polyneuropathy, Adult Failure to Thrive, and Repeated Falls. Review of a POST form dated 8/8/2023 revealed an order Do Not Attempt Resuscitation and Comfort Measures Only. Resident #2's Care Plan did not reflect her actual Code status. 4. Review of the medical record revealed Resident #3 was admitted to the facility on [DATE] with diagnoses of Incomplete Quadriplegia, Disorder of Adult Personality and Behaviors, Chronic Pain Syndrome, Adjustment Disorder, Borderline Personality Disorder, Narcissistic Personality Disorder, and Chronic Obstructive Pulmonary Disease. Review of the Care Plan Report, with an effective date of 11/23/2022, revealed .Advance Directive .Honor [named Resident #3's] wishes during stay .Resident wishes will be honored . Resident #3's Care Plan did not reflect his actual Code status. 5. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnoses of Anxiety Disorder, Diabetes, Psychosis, Dementia, Mood Disorder, and Adult Failure to Thrive. Review of the Care Plan Report, dated 5/18/2023 and with a revision dated of 5/24/2023, revealed .Resident #5 exhibited wandering behavior with interventions implemented which included to redirect when wandering, prompt activity attendance to keep resident occupied, and monitor resident's location to ensure safety .Advance Directive .Honor [named Resident #5's] wishes during stay .Resident wishes will be honored . Resident #5's Care Plan did not reflect the intervention that he was not allowed on the 500 Hall without a staff escort and did not reflect his actual Code status Review of the GRIEVANCE RECORD, dated 5/24/2023, revealed Resident #14's mother was .Concerned with an admission in the facility during the last week that there is a history [symbol for with] her daughter & [and] family .Result of investigation .Agreed pt [patient] was not to visit [symbol for with] resident in the past. He is a patient now .Education [symbol for with] all staff male resident to not be on 500 hall or the room of pt [Resident #14's room number]. Patient will not be room on 500 hall .Comment from person filing grievance .he [Resident #5] better not be in her [Resident #14] room . Review of the Statement of In-service Training for Employees of [named facility], dated 5/24/2023, revealed . [Named Resident #5] is not to be allowed to enter 500 hallway at any time. [Named Resident #5] is to have no interaction with [named Resident #14] at any time no matter her location whether in lobby watching television or in her room . During an interview on 10/27/2023 at 11:29 AM, Certified Nursing Assistant (CNA) #7 confirmed that she was not aware that Resident #5 was not supposed to be on the 500 Hall without a staff member present. During an interview on 10/30/2023 at 11:48 AM, CNA #6 confirmed she usually worked the 500 Hall. CNA #6 was asked were there any residents who were not allowed on the 500 Hall. CNA #6 stated, I don't think so . During an interview on 10/30/2023 at 4:25 PM, ADON #1 confirmed Resident #5's Care Plan did not reflect that he was not allowed on the 500 Hall. ADON #1 was asked should that intervention be on his Care Plan. ADON #1 stated, I would think so. Observation and interview on 11/1/2023 at 1:55 PM, ADON #1, the Nurse Consultant, and the Surveyor reviewed the Resident Care Summary Assessment on the back of Resident #5's closet door. The intervention to escort the resident if he attempted to ambulate toward back lobby, halls, and dining room was not present on the Resident Care Summary Assessment. 6. Review of the medical record revealed Resident #7 was admitted to the facility on [DATE] with diagnoses of Congestive Heart Failure, Chronic Respiratory Failure, Type 2 Diabetes, Hypertension, and Repeated Falls. Review of the Care Plan Report, with an effective date of 3/30/2023, revealed .Advance Directive .Honor [named Resident #7's] wishes during stay .Resident wishes will be honored . Resident #7's Care Plan did not reflect his actual Code status. 7. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE] with diagnoses of Multiple Sclerosis, Congestive Heart Failure, Acute Respiratory Failure, Anxiety, Chronic Obstructive Pulmonary Disease, and Adult Failure to Thrive. Review of a POST form dated 2/22/2023 revealed an order Do Not Attempt Resuscitation and Comfort Measures Only. Resident #8's Care Plan did not reflect her actual Code status. 8. Review of the medical record revealed Resident #9 was admitted to the facility on [DATE] with diagnoses of Spinal Stenosis, Chronic Peripheral Venous Insufficiency, Chronic Ulcer of Skin, Chronic Kidney Disease, Atrial Fibrillation, Asthma, Anxiety Disorder, Morbid Obesity, and Embolism and Thrombosis Deep Vein Lower Extremity. Review of the Care Plan Report, with a revision date of 8/7/2023, revealed .Self care deficit R/T [related to] .bathing .hygiene .Bathing .per resident's preference .Hygiene .Monitor for skin integrity .at risk of further skin breakdown .Monitor skin integrity daily while providing care .Advance Directive .Honor [named Resident #9's] wishes during stay .Resident wishes will be honored . Resident #9's Care Plan was not revised to reflect maggots in her skin folds and did not reflect her actual Code status. Review of the POST form dated 8/14/2023, revealed an order for Do Not Attempt Resuscitation and Comfort Measures Only. Resident #9's Care Plan did not reflect her actual Code status. Review of the Clinical Note, dated 8/31/2023, revealed staff were bathing Resident #9 and observed larvae present on her skin. During a telephone interview on 11/1/2023 at 1:17 PM, CNA #8 stated, She [Resident #9] was one of my residents that day .the tech [other CNA ] she was sent from hospice the nurse that day was a male nurse .it was the 3 or us and we had went in there because she actually needed her wounds dressed .he [nurse] was trying to take care of her wounds .that's when I noticed the larvae moving on her .would have been her left leg we were holding, had her turned on her right side. CNA #8 was asked were there a lot of larvae present. CNA #8 stated, I would say it was a lot .I said stop .she has maggots crawling on her .He [LPN #10] said you're kidding me .he said I got to go out here and tell someone .I know the Administration people that work in the office were still there they all had met me in the hall asking me questions about did we give her a bed bath . During an interview on 11/2/2023 at 4:05 PM, Regional Nurse Manager #1 was asked was Resident #9's Care Plan revised to reflect the maggots in her skin folds. Regional Nurse Manager #1 reviewed Resident #9's Care Plan and stated, No ma'am, it's not on there. Regional Nurse Manager #1 confirmed Resident #9's Care Plan should have been revised to reflect there were maggots in her skin folds. 9. Review of the medical record revealed Resident #10 was admitted to the facility on [DATE] with diagnoses of Diabetes, Chronic Viral Hepatitis, Post Traumatic Stress Disorder, Schizophrenia, Pancreatitis, Cocaine Dependence, Nicotine Dependence, Bipolar Disorder, and Anxiety Disorder. Review of the Care Plan Report, dated 10/23/2023, revealed .Advance Directive .Honor [named Resident #10's] wishes during stay .Resident wishes will be honored . Resident #10's Care Plan did not reflect her actual Code status. 10. Review of the medical record revealed Resident #14 was admitted to the facility on [DATE] with diagnoses of Quadriplegia, Dysphagia, Paralytic Syndrome, Hepatitis C, Gastrostomy, and Diffuse Traumatic Brain Injury. Review of the Care Plan Report, with an effective dated of 3/22/2023 - Present, revealed .Advance Directive .Honor [named Resident #14's] wishes during stay .Resident wishes will be honored . Resident #14's Care Plan did not reflect her actual Code status. 11. Review of the medical record revealed Resident #17 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, Dementia, Nicotine Dependence, Diabetes, and Paranoid Schizophrenia. Review of the Care Plan Report, dated 5/17/2023, revealed .Advance Directive .Honor [named Resident #17's] wishes during stay .Resident wishes will be honored . Resident #17's Care Plan did not include interventions and did not reflect his actual Code status 12. During an interview on 11/15/2023 at 11:03 AM, the Director of Nursing (DON) was asked who is responsible for the Care Plans. The DON stated, Our whole IDT [Interdisciplinary Team] . [named the MDS Coordinator and myself] several of us enter information as it's needed .we review what's happened in the building and try to update it there with all of our team members . The DON was shown Resident #17's Care Plan and asked does his Care Plan reflect whether the resident is a full code or Do Not Resuscitate. The DON stated, On his Care Plan it will say we are following his wishes .have Care Plan books, actually our POST book, at each Nurses' Station and has everybody's POST form .on each hall. The DON confirmed the residents' care plan should reflect their current status. The DON was asked does the resident's care plans actually reflect their Code status. The DON stated, No, it just says that we will honor his wishes . During an interview on 11/15/2023 at 11:18 AM, when asked if the Comprehensive Care Plan included Resident #17's advance directive choices, the Risk Management Director reviewed the current Care Plan and stated, It don't say. I guess it means Full Code. Resident #17's advance directive choice was Do Not Attempt Resuscitation and Limited Additional Interventions. The DON confirmed the comprehensive Care Plan should reflect the residents' current status. The DON was asked did the Care Plan actually reflect the residents' code status. The DON stated, No, it just says that we will honor his wishes . During an interview on 11/15/2023 at 11:18 AM, when asked if the Comprehensive Care Plan included Resident #1's advance directive choices, Registered Nurse #1 reviewed the current Care Plan and stated, You can't tell by the Care Plan. You would have to look somewhere else. Does it mean Full Code? Resident #1's advance directive choice was Do Not Attempt Resuscitation and Limited Additional Interventions.
Sept 2023 2 deficiencies 2 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, personnel file review, medical record review, observation and interview, the facility failed to ensure r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, personnel file review, medical record review, observation and interview, the facility failed to ensure residents were not physically abused for 2 of 4 sampled residents (Resident #1 and #2) reviewed for abuse. The facility's failure to ensure a resident's right to be free from abuse resulted in Immediate Jeopardy when Registered Nurse (RN) #1 physically struck Resident #1 and forcefully took him down to the ground, and Resident #3 physically struck Resident #2 multiple times in the jaw and neck resulting in a lacerated lip. On 8/13/2023, Resident #3, with a diagnosis of Traumatic Brain Injury, physically struck Resident #2, a wheelchair bound and incomplete quadriplegic, three times in the face and neck, resulting in jeopardy with harm when Resident #2 sustained a laceration injury to his lip. Residents #2 and #3 had a known history of previous verbal altercations and on 8/13/2023 a physical altercation with each other when Resident #3 struck Resident #2 in the back. On 8/28/2023, Resident #1, a resident with a diagnosis of Traumatic Brain Injury and known aggressive behaviors, was physically struck in the jaw and neck area, and forcefully taken down on the floor by RN #1. The facility's failure placed 2 of 4 (Resident #1 and #2) sampled residents reviewed for behaviors in Immediate Jeopardy. Immediate Jeopardy is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. The Assistant [NAME] President of Operations, the Director of Regional Nurses, the Interim Administrator, a Nurse Consultant, and a visiting company Administrator were notified of the Immediate Jeopardy (IJ) for F-600 during the complaint investigation on 9/21/2023 at 11:53 AM, in the training room. The facility was cited Immediate Jeopardy at F-600. The facility was cited at F-600 at a scope and severity of J, which is Substandard Quality of Care. A partial extended survey was conducted from 9/21/2023 through 9/26/2023. An acceptable Removal Plan, which removes the immediacy of the Jeopardy for F-600 was received on 9/25/2023. The Removal Plan was validated onsite by the surveyors on 9/26/2023 through audit review, medical record review, observation, review of education records, and staff interviews. The IJ began on 8/13/2023 - 9/25/2023, with 9/25/2023 being the last day of Immediate Jeopardy, F600 remains at a scope and severity of D. The facility is required to submit a Plan of Correction. The findings include: 1. Review of the facility's policy titled Abuse Prohibition Plan revised 10/24/2022, revealed The facility has a zero-tolerance policy for abuse. Verbal, mental, sexual, or physical .The resident shall not be subject to mistreatment .The abuse policy applies to anyone involved with the residents of this facility, including, but not limited to, all facility staff, other residents .staff of other agencies serving the resident .Abuse means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, or psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain, or mental anguish .Willful means the individual deliberately, not that the individual must have intended to inflict injury or harm .Physical abuse includes, but not limited to hitting, slapping, pinching, and kicking. It also includes controlling behavior through corporal punishment .Mistreatment means inappropriate treatment or exploitation of a resident .All employees shall receive training during initial orientation, annually and with ongoing sessions. Training shall include, but is not limited to, the following: 1. Definition of abuse .2. Resident Rights .3. Prohibiting and preventing all forms of abuse .4. Activities that constitute abuse .5. Reporting abuse .6. How to identify residents who are at risk for abuse .7. Recognizing signs of abuse .8. Understanding behavioral symptoms of residents that may increase the risk of abuse and neglect and how to respond. These symptoms include .a. Aggressive and/or catastrophic reactions of residents; b. Wandering; c. Resistance to care; d. Outbursts or yelling out; and e. Difficulty in adjusting to new routines or staff .Recognizing and reporting signs of burnout, frustration and stress levels that might lead to abuse .Prevention The facility has a prevention/intervention program which includes, but is not necessarily limited to, the following: 1. New employee annual and ongoing in-service education regarding resident abuse .Staff education regarding conflict resolution .The facility must take steps to ensure that the resident is protected from abuse . Review of the facility's policy titled Resident Rights and Resident Responsibilities revised 10/24/2022, revealed .Purpose: The facility shall inform the resident both orally and in writing in a language that the resident understands of his or her rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility .Safe Environment. The resident has a right to a safe, clean, comfortable and Homelike environment, including but not limited to receiving treatment and supports for daily living safely . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE], with diagnoses of Traumatic Brain Injury (TBI), Anoxic Brain Damage, Encephalopathy Unspecified, Cocaine Abuse, Repeated Falls, Anxiety, Seizures, Depression, Restlessness and Agitation. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #1 was coded a 2 on the Staff Assessment of Cognitive Skills for Decision Making which indicated moderate cognitive impairment with poor decisions and supervision required. Continued review of the MDS assessment revealed Resident #1 had behavioral symptoms not directed toward others and required limited assistance with transfers and supervision with ambulation. Review of the Brief Interview of Mental Status (BIMS) dated 7/20/2023, revealed Resident #1 scored 10 which indicated moderately impaired cognitive status for daily decision-making tasks. Review of Resident #1's care plan effective 8/10/2023, revealed Problems .verbal behavioral symptom directed at others .speaking demeanor changed .Interventions .Encourage caregivers to participate in activities with [Resident #1] to promote positive interactions .Gently remind [Resident #1] that screaming/cursing is not appropriate .Record behaviors on Behavior Tracking Form and/or clinical notes. Monitor pattern of behavior .Respond in a calm voice; maintain eye contact .Remove from area if [Resident #1] is verbally abusive to others .Speak to [Resident #1] in a calm/peaceful voice and offer 1 or 2 pieces of candy . Review of a Clinical Note dated 8/10/2023 at 10:09 PM, revealed .For the past 2 weeks resident [Resident #1] continues asking when am I going home? .This behavior is beginning to escalate some and I can see him getting more and more frustrated .He stares at me as though he is super mad .His demeanor has changed this week and as we continue to tell him he can't leave without someone coming to get him .he looks at you as if he could have a physical altercation with you. This writer is concerned since he has become more fixated on leaving, the facial expressions have increased and the voice has gotten louder . Review of the ongoing Resident Care Summary Assessment (an ongoing computer resource to communicate resident care needs, interventions, and behaviors to the Certified Nursing Assistants (CNAs), dated 8/10/2023, revealed no communication was documented to communicate Resident #1's behavior changes, triggers, or interventions to address the escalation of desiring to go home. Review of a Clinical Note dated 8/20/2023 at 5:14 PM, revealed .Attempting several times to get out, going to the doors and pushing on them .Attempted to redirect several times and it is unsuccessful. Stating that he is going to start jumping on nurses if we do not let him out of here. Supervisors are aware . Review of the ongoing Resident Care Summary assessment dated [DATE], revealed no communication of interventions to de-escalate and address Resident #1's attempting to leave the facility and increased aggression toward staff, and no specific interventions to implement to divert the resident's thoughts or to handle physical/ combative behaviors toward staff. Review of a Clinical Note dated 8/28/2023 at 6:16 PM, revealed .no visible injuries from previous altercation with staff member [RN #1]. Resident determined to go out the front door to make an attempt to leave .Staff continues to redirect .resident is not able to reason or understand . Resident #1 was transported to the Emergency Department for evaluation. Review of the updated 8/28/2023 care plan, revealed .Resident aggressively being determined to leave .5mg valium IM [intramuscular] given, 1:1 .inservice and mandatory meeting on how to deescalate resident . Review of the Emergency Department Note dated 8/28/2023, revealed XXX[AGE] year-old man history of anoxic brain injury with behavior difficulties .EMS [Emergency Medical Services] reports that patient [Resident #1] became agitated and was trying to leave the nursing home .apparently there was an altercation and patient may have been punched in the jaw .No facial trauma .no tenderness .no facial instability .Apparently got Valium [sedative] prior to EMS transport .stable for discharge back to the nursing home . Review of the personnel file of RN #1 and interview with the [NAME] President of Operations on 9/19/2023 at 2:15 PM, revealed no job description for the RN position at this facility. When the [NAME] President of Operations was asked for RN #1's current job description, she confirmed there was no job description for his current position at this facility in the personnel file. Observation and interview on 9/13/2023 at 1:50 PM, in the designated smoking area in the courtyard, revealed Resident #1 was alert and oriented. He was ambulatory with an unsteady gait. He was able to state he was in a nursing home but could not state the location other than in Tennessee. The resident stated multiple times he wanted to go to home and stated the staff follows him around all the time. Resident #1 was monitored by 1:1 staff. When asked if he had ever been treated unkind or rough handled by anyone at this facility, Resident #1 stated, Yeah, a guy had me on the floor. When asked how that made you feel, were you injured, Resident #1 repeated guy had me on the floor. When asked if he had ever been hit by anyone at this facility, the resident stated, I don't know. During an interview on 9/13/2023 at 11:48 AM, when asked if aware of an incident that occurred on 8/28/2023 between RN #1 and Resident #1, Licensed Practical Nurse (LPN) #1 stated, .I was there. He [Resident #1] had repetitive questioning about wanting to go home and wanting to go smoke .When [Named RN #1] talked to him he got more agitated. He [RN #1] kept telling him [Resident #1] You are not going out. When [Named RN #1] talked to him, he [Resident #1] would curse him. He told the resident That's enough. [Named RN #1] was by my right side. He [RN #1] stepped toward [Named Resident #1]. He [RN #1] punched him [Resident #1]. I saw his fist and arm go right by my face. He [RN #1] hit [Named Resident #1] on the left side at his neck/jaw area. [Named Resident #1] put his arms around [Named RN #1]. Then the nurse hit him in the trunk area and bear hugs him and throws him to the floor. Once on the floor [Named RN #1's] right forearm was against his [Resident #1's] neck and across his neck. I was saying 'You are choking him' . During an interview on 9/13/2023 at 1:33 PM, when asked if Resident #1 had displayed aggressive behaviors on 8/28/2023, LPN #2 stated, He was wanting to go home. He tried to go out the doors. During smoke break he went around the side of the building and up the hill off the property. The 1:1 person was with him. He will curse at staff if we try multiple times to redirect him. He could not be redirected. When asked what interventions were put in place when a resident was aggressive/combative, LPN #2 stated, Redirect is what we do. Redirect. During an interview on 9/13/2023 at 3:14 PM, when asked if they had witnessed any resident being mistreated, Resident #2 stated, Yeah, I saw it. The nurse from the 100 hall sprung on [Named Resident #1] and hit him with his fist. They went to the floor. The nurse had hold of him and pulled him to the floor. He held him down. A nurse and an aide saw it too .They got [Named RN #1] off of [Named Resident #1]. During an interview on 9/14/2023 at 1:12 PM, when asked if aware of an incident that occurred on 8/28/2023, between a nurse and Resident #1, CNA #8 stated, I was coming down the 300 hall. I heard the female nurse [LPN #1] saying No, don't do it. No. No. I then saw the male nurse [RN #1] hitting the resident [Resident #1], swinging with both fists. I started screaming and saying 'Stop it. Stop.' He [RN #1] was swinging. He pushed the resident down. The female nurse said, 'Get off of him.' The male nurse said, 'No, I don't trust him.' After about 3 to 5 minutes the male nurse got up and went back to the unit [100 hall] .He [RN #1] was fighting him [Resident #1] as if he was somebody off the street. I've never seen anything like that before. I would consider it abuse. During an interview on 9/14/2023 at 2:40 PM, the Administrator was asked when she was notified about the staff to resident altercation that occurred on 8/28/2023 and what was told to her, the Administrator stated, I was told right after it happened. I was told [Named RN #1] punched [Named Resident #1]. When asked what the result of the investigation was, the Administrator stated, It was turned in as physical abuse. When asked if RN #1 had received training at this facility in self-control when in a combative situation, the Administrator stated, He should have. He had crisis intervention training at [Named facility not this facility but at another previous employment and a sister psychiatric facility]. Should have walked away. I would expect he would remove himself . During an interview on 9/20/2023 at 10:28 AM, when asked what happened on 8/28/2023 when the altercation with Resident #1 occurred, RN #1 stated, .I put him on the floor and held him down. Didn't think anything about it. I didn't hit him at all. I took his jacket and wrapped him up in it. All you could see was the top of his head. I held him down .I did not hit him. I don't know who came to help other than [Named LPN #1]. There were several people around later. He swung at me, and I ducked. I really didn't think anything about it, about putting him down .When we got him back inside, he then went after me. All I know he was coming at me and was going to hit me. When RN #1 was asked if he walked away to remove himself, he stated, I didn't have time . When asked if he had received orientation, training, and information about the resident population he would care for at this facility, RN #1 stated, No, in my work career I had training and experience; been in situations before where I had to protect myself and others. When asked if he had been educated at this facility about the residents he would provide care and services for, how to handle residents with aggressive behaviors, and how to control his own reactions, RN #1 stated, Like I said, I worked in a Psych Unit. I've had experience in ER [Emergency Room] and responding to 911 calls in violent situations. I didn't know I was going to be a supervisor in a behavior unit they were starting. They don't need a behavior unit. They are not prepared for it. Don't need to start that here. No one knows how to handle them [residents with behaviors]. 3. Review of the medical record revealed Resident #2 was admitted to the facility on [DATE], with diagnoses of Chronic Obstructive Pulmonary Disease, Incomplete C1-C4 Quadriplegia [Cervical spinal cord injury causing paralysis in the arms, hands, trunk, and legs], Adjustment Disorder with Behavior Disorder. Review of the quarterly MDS assessment dated [DATE], revealed the resident scored a 15 on the BIMS which indicated the resident was cognitively intact for daily decision making. The functional status documented the resident needs extensive assistance of two people for bed mobility, transfer, dressing, toilet use, and extensive assistance of one person for personal hygiene, total dependence for bathing with two person assist. Resident #2 is paralyzed from the waist down and has limited movement on both upper extremities with contractures to bilateral hands. Review of the Care Plan Report for Resident #2 revealed resident .[undated] has verbal and physical behavioral symptoms directed toward others .Remove patient from area when causing agitation to other residents .Remind screaming/cursing is not appropriate. Respond in a calm voice, maintain eye contact . On 2/9/2023- Makes inappropriate comments to staff/others. Curses, threatens & demeans . On 6/18/2023- Confrontation with other resident .verbal altercation between residents .separate residents . On 6/21/2023- Resident noted yelling at staff and other resident . On 6/27/2023- Resident noted to make threatening remarks to another resident for using racial slurs . On 7/7/2023- Resident to resident to refrain from voicing his thoughts to other residents .Resident staring at other resident . On 7/10/2023- .Redirect resident when instigating inappropriate comments to other residents . On 7/14/2023- Resident being impatient and pr impulse control . On 7/27/2023- resident had been playing his music loud .was struck by another resident . On 7/28/2023- verbal altercation with another resident . On 8/3/2023- Verbal altercation with another resident .was going to hit another resident . On 8/13/2023- Verbal altercation with another resident .Physical altercation with another resident . On 8/22/2023- Verbal altercation with another resident .Resident in tv room playing loud music . On 8/25/2023- Resident with verbal altercation with another resident . On 9/2/2023- verbal altercation with another resident . 4. Review of the medical record revealed Resident #3 was admitted to the facility on [DATE], with diagnoses Cerebrovascular Disease, Traumatic Brain Injury, Vascular Dementia, and Impulse Disorder. Review of the quarterly MDS assessment dated [DATE], documented the resident scored a 14 on the BIMS which indicated cognitively intact for daily decision-making tasks. The functional status documented the resident needed limited assist in walking and locomotion on the unit. Review of the Care Plan Report for Resident #3 revealed on 6/27/2023- Resident [#3] noted to have verbal behaviors and make racial remarks .Resident's separated . On 7/21/2023- Verbal altercation with another resident .educate on effective communication . On 7/27/2023- Resident struck another resident .separated from each other, resident placed 1:1 . On 8/7/2023- Resident was calling another resident names in a vulgar manner .Residents separated . On 8/13/2023- Verbal altercation with another resident .simplify the environment . On 8/13/2023- Physical altercation with another resident .hit another resident several times on the left side of the face .Investigation initiated, removed Roku, placed on 1:1, referral sent to psych . 5. Medical record review revealed Resident #2 and Resident #3 had a history of altercations on 7/21/2023, of name calling towards each other. On 7/22/2023, Resident #3 voiced verbal threats of physical violence and threats to knock Resident #2 out of the electric wheelchair. On 7/27/2023 at 5:00 PM, Resident #3 ambulated up to Resident #2 and struck him on the back. Review of an event note dated 8/13/2023 at 12:58 PM, Resident #2, in an electric wheelchair, requested Resident #3 move over in the hallway and let him pass in the hallway. Resident #3 cursed Resident #2, and Resident #2 verbally insulted Resident #3. Review of an event note dated 8/13/2023 at approximately 5:00 PM, a verbal altercation was witnessed by staff in the common area while the residents were watching wrestling. Resident #2 verbally insulted Resident #3 multiple times and Resident #3 verbally cussed and called Resident #2 derogatory names. Staff requested Resident #3 to walk away and escorted him to dining room next to the common area and left Resident # 3 unsupervised. Review of an event note dated 8/13/2023 at 5:45 PM, a verbal altercation occurred again in the common area between Resident #2 and #3. The staff separated the residents again, taking Resident #3 into a dining room next to the common area and left them unsupervised. Then, on 8/13/2023 at 5:45 PM Resident #3 approached Resident #2 and hit him multiple times causing a laceration injury to Resident #2's lip. Resident #2 was treated at the facility. During an interview on 9/13/2023 at 10:41 AM, Resident #2 stated I have been here two years. Me and [named Resident #3] was watching a sporting event and he got out of control. I don't know what started it, but he called me MF [expletive curse word], jumped up and hit me, busted my lip/mouth. They separated us and moved [name of Resident #3] to another area. That was not the first time he [Resident #3] had put his hands on me. When he was asked to clarify when another time was, Resident #2 stated, He [Resident #3] hit me in the back before. Resident #2 stated they sent him (Resident #3) out to a psychiatric facility. During a phone interview on 9/13/2023 at 11:44 AM, CNA #15 stated .I was in [the] break room and heard yelling and screaming. I saw [Resident #3] at [Resident #2] wheelchair. They [staff] were trying to diffuse the situation. I spoke to [Resident #3] and said step back please. The nurse took [Resident #3] into the dining room right next door .I walked away . During an interview on 9/13/2023 at 2:28 PM, Housekeeping Personnel #1 stated .I came around the corner and saw Mr. [named Resident #3] hit Mr. [named Resident #2] in the jaw several times . During a telephone interview on 9/14/2023 at 2:15 PM, CNA #11 stated, .I was walking through the common area and heard [named Resident #2] talking foul to [named Resident #3]. I went and got nurse and she took [Resident #3] to the main dining room located next to the common area .I left the area and went on about my day . During a phone interview on 9/18/2023 at 1:36 PM, CNA #3 stated .I witnessed [Resident #2] mouth off and calling names while watching wrestling to [Resident #3]. [Resident #3] flipped the bird to [Resident #2]. I went and got the nurse, and she took [Resident #3] out of the common area and I left the area . During a telephone interview on 9/18/2023 at 1:58 PM, LPN #6 stated .I heard [Resident #2] saying stuff to [Resident #3] and getting him wound up. I told both of them, that was enough. It happens every time they watch wrestling .They say quotes, cursing each other, cursing the TV, puff out their chest .I told [Resident #3] to go to the dining room and cool off and I left the area .About one to one and half hour later I was told [Resident #3] had hit [Resident #2] . When asked were you told or made aware of any previous interventions for behaviors for Resident #2 or Resident #3, LPN #6 stated .No . 6. During an interview on 9/19/2023 at 2:30 PM, the Director of Regional Nurses was asked if the facility was monitoring specific resident behavior interventions for effectiveness objectively over a designated period of time such as 4 weeks to see a broad overview and tracking and trending of the interventions were effective or needed modification. She stated .We discuss it [interventions] daily but no overall broad look per resident's behavior . During an interview on 9/19/2023 at 3:45 PM, the Director of Regional Nurses was asked how resident behavior interventions were communicated to the CNAs. She stated .it is documented on the Resident Care Needs [Resident Care Summary Assessment] . When asked to review Resident #1's Resident Care Summary Assessment she confirmed there was no documentation of specific interventions. The Surveyors verified the Removal Plan by: 1.Resident #1 was sent to hospital for evaluation on 9/17/2023, and is currently receiving treatment at an inpatient Psychiatric center. The Surveyor reviewed the census, the transfer form, the medical record and interviewed staff. 2. Registered Nurse #1 was suspended on 8/28/2023 by the Administrator pending abuse investigation. Registered Nurse #1 was terminated by Human Resources on 9/8/2023 upon completion of abuse investigation. Registered Nurse #1 was reported to the Tennessee Board of Nursing by the Assistant Director of Nursing on 9/14/2023. The Surveyor verified the notification of termination and the report submitted to the Board of Nursing. 3. Resident #2 was assessed by the nurse on 8/13/2023 with laceration to lip with medical attention provided in facility. Physician and Resident Conservator was notified of event on 8/13/2023. Resident #2 has been offered and has declined psychotherapy services at the facility. The Surveyors verified by medical record and interviews. 4. Resident #3 is no longer residing at AHC [NAME] County. 1:1 supervision was initiated on 8/13/2023 by the ADON. He was transferred to an inpatient Psychiatric Center on 8/14/2023. The surveyors verified by medical record review and interviews. 5. On 8/13/2023 the Administrator identified the trigger for escalating resident aggressive behavior was the television program wrestling. The Roku device was removed by the ADON from the back lobby tv on 8/13/2023. Residents interested in watching wrestling, and can do so without exhibiting aggressive behaviors, can do so in their room, on the IN2L (it's never too late- senior television), or supervised in the activity area. The surveyors verified by observation and interviews. 6. A Root Cause Analysis was conducted on 9/21/2023 by the QA Committee identifying that the Behavior Management training had system failures contributing to the continued noncompliance related to abuse, neglect and behaviors and did not provide enough opportunity to adequately reflect staff competency in dealing with resident behaviors, common time for increased incidents was between 12pm-5pm and they occurred more frequently around the back hall lobby common area. The surveyors verified by audit review and interviews. 7. The Behavior Management Committee Meeting Minute Agenda was reviewed by the Administrator, Interim Director of Nursing, Assistant Director of Nursing, AVP of Operations, Regional Director of Nurses, Regional Nurse Managers, Director of Clinical Education, AVP of Clinical Operations on 9/21/2023. The surveyor verified by review of the meeting minutes agenda and interviews with corporate and staff. 8. The Behavior Management Committee Meeting Minute Agenda was revised to include: the individual review of behavioral interventions and care plan to include sustained effectiveness, mental health provider attendance signature. The Behavior Management Committee meets weekly. The Behavior Management Committee reviews individual interventions for appropriateness and effectiveness based on the root cause of the behavior. The surveyor verified by review of the revised meeting minutes agenda and audits. 9. The Behavior Management Log was reviewed by the Administrator, Interim Director of Nursing, Assistant Director of Nursing, AVP of Operations, Regional Director of Nurses, Regional Nurse Managers, Director of Clinical Education, AVP of Clinical Operations on 9/21/2023. The Behavior Management Log was revised to include monthly review for sustained Effectiveness on 9/21/2023. The Behavior Management Log also includes date, time, and location of occurrence (behavior), any injuries, completion of event note and a follow up, residents name, other resident involvement, what specific behavior was involved, intervention, root cause, was the communication binder updated, were behaviors required to be reported, was psych services notified and last date of psych services, outcome, and if the behavior monitor is appropriate. The log is updated M-F during morning meetings (QA). The surveyors verified by review of the Behavior Management Log and interviews. 10. The facility will identify resident triggers (antecedent) behaviors that can escalate to an abusive situation and/or prevent the behavior from escalating to an abusive situation through ongoing education and training, knowledge checks (posttest), competencies, mock behavior drills, morning meeting review of documentation and behavior discussion Monday through Friday, behavior meeting review weekly, and through the mental status section of the admission assessment that specifically asks residents if they have any known triggers themselves. As triggers are identified and interventions are put in place they are updated on the resident care plan, care needs, and placed in the communication binders for staff awareness. The surveyors verified by audit review and interviews. 11.Residents with identified aggressive behaviors will be observed for triggers, and direct care staff familiar with the residents with aggressive behaviors will assist with identifying the triggers and behaviors and incorporate as identified into the person-centered plan of care. The surveyors verified by audit reviews and interviews with staff. 12. A Behavior Management Meeting to include the MDS Coordinator, Risk Management Nurse, Unit Manager, Social Services Director, Activity Director, and Dietary Supervisor, Psychiatric Mental Health Nurse Practitioner, and CNA was conducted on 9/21/2023. The Surveyors verified by review of meeting minutes and interviews. 13. MDS identified 26 residents with Dementia Dx and 36 with other behavioral health needs on 9/21/2023. Residents with identified behaviors from the Behavior Management log were reviewed for individualized, person-centered psychosocial and mood interventions by MDS initiated on 9/21/2023 for the months of August and September. Residents with behaviors are not housed on a particular hall/unit, however placement is considered by the Behavior Management Team when interventions are warranted. The Surveyors verified by review of residents' lists and interviews. 14. Psychiatric Mental Health Nurse Practitioner presence will increase from weekly to twice a week beginning week of 9/18/2023. Psychologist services was initiated weekly beginning week of 9/18/2023. The Surveyors verified by observation, interview, and visit reviews. 15. On 9/21/2023, interviews were conducted with 100% of interviewable residents in the facility at time interviews completed. Residents with a BIMS score of 9 or greater were interviewed by the Social Services Director. Residents were asked: 1.) Have you been mistreated by any[TRUNCATED]
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0741 (Tag F0741)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, job description review, facility assessment review, medical record review, observation, and interview, t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, job description review, facility assessment review, medical record review, observation, and interview, the facility failed to ensure staff had specific knowledge, sufficient competencies and skill sets necessary to provide appropriate care and services to 3 of 4 sampled residents (Resident #1, #2 and #3) with behavioral and mental health needs. Fourteen (14) facility staff including Certified Nursing Assistants (CNAs), Licensed Practical Nurses (LPN), Housekeeping Personnel, and a Registered Nurse failed to demonstrate appropriate interventions were implemented to prevent ongoing altercations between Resident #2 and #3, with a history of verbal and physical altercations. On 8/13/2023 at 12:58 PM, and at 5:00 PM, Residents #2 and #3 had verbal altercations, the staff separated the residents, and then left them unsupervised. Eventually on 8/13/2023 at 5:45 PM, Residents #2 and #3 had another altercation where Resident #3 struck Resident #2 multiple times, which resulted in a laceration to Resident #2's lip, resulting in harm to Resident #2. Additionally, on 8/28/2023, Resident #1 displayed verbally aggressive behaviors while interacting with RN #1. RN #1 physically struck Resident #1 and forcefully took Resident #1 down to the floor. RN #1 failed to ensure appropriate interventions were implemented when approached by Resident #1. The lack of staff knowledge and failure to implement effective intervention resulted in physical harm to Resident #2 and abuse for Residents #1 and #2. The failure of the staff's ability to consistently demonstrate appropriate competencies to provide care to residents with behavioral and mental healthcare needs and failure to ensure the safety of all residents residing in the facility to be free from abuse resulted in Immediate Jeopardy (a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident). The Assistant [NAME] President of Operations, the Regional Director of Nurses, the Interim Administrator, a Nurse Consultant, and a visiting company Administrator were notified of the Immediate Jeopardy (IJ) for F-741during the complaint investigation on 9/21/2023 at 11:53 AM, in the training room. The facility was cited at F-741 at a scope and severity of J. A partial extended survey was conducted from 9/21/2023 through 9/26/2023. An acceptable Removal Plan, which removes the immediacy of the Jeopardy for F-741 was received on 9/25/2023. The Removal Plan was validated onsite by the surveyors on 9/26/2023 through audit review, medical record review, observation, review of education records, and staff interviews. The IJ began on 8/13/2023 - 9/25/2023 and remains at a scope and severity of D. The facility is required to submit a Plan of Correction. The findings include: 1. Review of the facility's policy titled, Abuse Prohibition Plan, dated 4/1/2018 revised 10/24/2022, revealed .The facility has a zero-tolerance policy for abuse .The resident shall not be subjected to mistreatment, neglect, exploitation, or misappropriation of property .All employees shall receive training during initial orientation, annually and with ongoing sessions. Training shall include, but is not limited to, the following: Definition .Resident Rights .Prohibiting and preventing all forms of abuse, neglect .Activities that constitute abuse, neglect .How to identify residents who are at risk for abuse, neglect .Recognizing signs of abuse, neglect .Understanding behavioral symptoms of residents that may increase the risk of abuse and neglect and how to respond. These symptoms include, but are not limited to: Aggressive and/or catastrophic reactions of residents; wandering or elopement-type behaviors; resistance to care; outbursts or yelling out; and difficulty in adjusting to new routines or staff. Recognizing and reporting signs of burnout, frustration and stress levels that might lead to abuse . Review of the facility's policy titled, Nurse Aide Training Program, dated 11/2017 revised 10/24/2022, revealed .Random, periodic audits and/or interviews shall be performed throughout the year as part of the facility's QAPI [quality assurance performance improvement] program to verify retention of information and continued competency . Review of the facility's policy titled, Behavioral Health Services, dated 11/1/2017 revised 10/24/2022, revealed .Purpose to ensure that residents receive necessary behavioral health services .The facility will ensure that necessary behavioral health care services are person-centered and reflect the resident's goals for care, while maximizing the resident's dignity, autonomy, privacy, socialization, independence, choice, and safety .The resident .care plan shall .Be reviewed and revised as needed, such as when interventions are not effective or when the resident experiences a change in condition .Facility staff shall receive education to ensure appropriate competencies and skill sets for meeting the behavioral health needs of residents . Review of the facility's policy titled, Culturally Competent and Trauma Informed Care, dated 10/2019 and revised 10/24/2022, revealed .It is the policy of this facility to provide care and services which, in addition to meeting professional standards, are delivered using approaches which are culturally-competent, account for experiences and preferences, and address the needs of trauma survivors by minimizing triggers and/or re-traumatization .Triggers signals that act as signs of possible danger, based on historical traumatic experiences, and which lead to emotional, physiological, and behavioral responses that arise in the service of survival and safety .Cultural competency is a development process in which individuals or institutions achieve increasing levels of awareness, knowledge, and skills along a cultural competence continuum. Cultural competence involves valuing diversity, conducting self assessments, avoiding stereotypes, managing the dynamics of difference, acquiring and institutionalizing cultural knowledge, and adapting to diversity and cultural contexts in communities .The facility shall work to facilitate the principles of trauma informed care which include safety - ensuring residents have a sense of emotional and physical safety .The facility shall use a multi-pronged approach to identifying a resident's history of trauma, as well as his or her cultural preferences. This shall include asking the resident about triggers that may be stressors or may prompt recall of a previous traumatic event .The facility shall account for residents' experiences, preferences, and cultural differences in order to eliminate or mitigate triggers that may cause re-traumatization of the resident. Potential triggers may include but are not limited to experiencing a lack of privacy or confinement in a crowded or small space. Exposure to loud noises, or bright/flashing lights. Certain sights, such as objects that are associated with their abuse. Sounds, smells, and physical touch . 2. Review of the facility's job description Assistant Director of Nursing-LPN, dated 11/2/2020, revealed .Assist the DON [Director of Nursing] with evaluating the competencies of nursing staff .Job Competencies: Use logic and reasoning to identify changes in patients' conditions to determine the correct plan of action . Review of the facility's job description Assistant Director of Nursing-RN, dated 1/1/1950 revised 11/2/2020, revealed .Assist the DON with evaluating the competencies of nursing staff .Job Competencies: Use logic and reasoning to identify changes in patients' conditions to determine the correct plan of action . Review of the facility's job description Charge Nurse-LPN, dated 12/28/2020 revised 2/13/2023, revealed .Job Competencies: Use logic and reasoning to identify changes in patients' conditions to determine the correct plan of action . Review of the facility's undated Annual Competency Checklist, revealed .Demonstrates ability to respond appropriately to MH [mental health] crisis/Aggressive Behavior . 3. Review of the facility's Facility Assessment dated 5/25/2023, revealed .Diseases/conditions, physical and cognitive disabilities category psychiatric/Mood Disorders Common Diagnoses Psychosis [Hallucinations, Delusions, etc.], Impaired Cognition, Mental Disorder, Depression, Bipolar Disorder [i.e., Mania/Depression], Schizophrenia, Post-Traumatic Stress Disorder, Anxiety Disorder, Behavior that Needs Interventions .Category Neurological System Common diagnoses Traumatic Brain Injuries .Decisions regarding caring for residents with conditions not listed above .Competency checklists are developed in addition to policy and procedure, if applicable, for high risk, low volume, and problem prone .Services and Care We Offer Based on our Resident's Needs Resident support/care needs Below are the types of care the AHC [NAME] County resident population requires .Mental health and behavior Manage the medical conditions and medication-related issues causing psychiatric symptoms and behavior, identify and implement interventions to help support individuals with issues such as .Provide person-centered/directed care .Find out what resident's preferences and routines are; what makes a good day for the resident; what upsets him/her and incorporate this information into the care planning process. Make sure staff caring for the resident have this information .Prevent abuse and neglect. Identify hazards and risks for patients .Staff training/education and competencies .yearly competency [example: skills fair] .Behavior Management .Competencies All Staff .Core competencies are established based on the role or job that is to be performed .[Example: Skill checklist for clinical staff] .Annual Required Knowledge will be inclusive of organizational competencies for performance and skills for which annual competencies will be demonstrated .List of competencies completed within the facility .Caring for residents with mental and psychosocial disorders, as well as residents with a history of trauma .Initial and ongoing competency assessments with the departments .The Departments will determine which competencies must be verified and documented. These competencies are based on: New or changing policies, procedures or technology, High risk and/or low volume procedures. Problem prone procedures based on Performance Improvement data including Resident or Employee occurrences .Staff competencies are considered whenever Resident care assignments are made or when Resident care tasks are delegated .Competency assessment requires an annual evaluation according to the job description. The staff member must be able to demonstrate the knowledge and skills necessary to provide appropriate Resident care. The Director of Nursing, Managers, or Nurse Supervisors may request validation of competency for any job procedure at any time based on Resident outcomes, Incident Reports, and/or other Performance Improvement findings . 4. Review of the medical record revealed Resident #2 was admitted to the facility on [DATE], with diagnoses Chronic Obstructive Pulmonary Disease, Incomplete C1-C4 Quadriplegia [Cervical spinal cord injury causing paralysis in the arms, hands, trunk, and legs], Adjustment Disorder with Behavior Disorder. Review of the quarterly Minimum Data Set assessment dated [DATE], documented Resident #2 scored a 15 on the Brief Interview of Mental Status which indicated the resident was cognitively intact for daily decision making. The functional status documented the resident needs extensive assistance of two people for bed mobility, transfer, dressing, toilet use, and extensive assistance of one person for personal hygiene, total dependence two people for bathing. Resident #2 is paralyzed from the waist down and has limited movement on both upper extremities with contractures bilateral hands. Review of the medical record revealed Resident #3 was admitted to the facility on [DATE], with diagnoses Cerebrovascular Disease, Traumatic Brain Injury (TBI Usually results from a violent blow or jolt to the head. Signs and symptoms may include cognitive, behavioral, or mental symptoms, agitation, combativeness, or other unusual behaviors), Vascular Dementia, and Impulse Disorder. Review of the quarterly MDS assessment dated [DATE], documented Resident #3 scored a 14 on the BIMS which indicated cognitively intact for daily decision making. The functional status documented the resident needs limited assist in walking and locomotion on the unit. Review of the Care Plan Report for Resident #3 revealed On 6/27/2023- Resident [#3] noted to have verbal behaviors and make racial remarks .Resident's separated . On 7/21/2023- Verbal altercation with another resident .educate on effective communication . On 7/27/2023- Resident struck another resident .separated from each other, resident placed 1:1 . On 8/7/2023- Resident was calling another resident names in a vulgar manner .Residents separated . On 8/13/2023- Verbal altercation with another resident .simplify the environment . On 8/13/2023- Physical altercation with another resident .hit another resident several times on the left side of the face . Medical record review revealed Resident #2 and Resident #3 had a history of verbal altercations 7/21/2023 name calling and 7/22/2023 Resident #2 verbal threats of physical violence going to knock Resident #3 out of the electric wheelchair. On 7/27/2023 at 5:00 PM Resident #3 ambulated up to Resident #2 and struck him on the back. On 8/13/2023 at 12:58 PM verbal altercation Resident #2 requested Resident #3 move over in the hallway and let him pass. Resident #3 cursed Resident #2 and Resident #2 verbally insulted Resident #3. On 8/13/2023 at approximately 5:00 PM verbal altercation in common area while watching wrestling. Resident #2 verbally insulted Resident #3 multiple times and Resident #3 verbally cussed and called Resident #2 derogatory names. Intervention: Staff requested Resident #3 to walk away and escorted him to dining room next to common area and left him unsupervised. On 8/13/2023 at 5:45 PM, verbal altercation occurred again in common area between Resident #2 and #3. The staff separated the residents a 2nd time and again left them unsupervised and Resident #3 approached Resident #2 and hit him multiple times in the face and neck causing a laceration of the lip, resulting in harm. Medical record review revealed Resident #2 and Resident #3 had a history of verbal and physical altercations. On 8/13/2023 there were two verbal altercations between Resident #2 and #3 with the failure of staff to appropriately intervene. The series of verbal altercations on 8/13/2023 led to Resident #3 hitting Resident #2 several times that led to Resident #2's lip laceration, resulting in harm. During a phone interview on 9/13/2023 at 11:44 AM, CNA #15 confirmed she witnessed the first verbal altercation between Resident #2 and #3 while watching wrestling on 8/13/2023. When asked if she had received any training on care of a resident with traumatic brain injury or aggressive behaviors, she stated .No . When asked were you aware of person centered interventions for Resident #2 or #3 during aggressive behaviors, she stated .No . During an interview on 9/13/2023 at 11:49 AM, LPN #1 stated, .They [the nursing staff] don't know how to take care of these people with behaviors and traumatic brain injury .I have told [named administration personnel] but no one listens. These residents are not like Alzheimer's or basic Dementia. They [management] are putting these residents with Behaviors on the 100 hall with the ones with Alzheimer's that is not the same .They [staff] don't know how to care for them [Behaviors] . During an interview on 9/13/2023 at 2:28 PM, Housekeeping personnel #1 confirmed witness to the physical altercation between Resident #2 and #3 while watching wrestling. When asked has anyone ever told you the types of residents that live here and/or you may provide housekeeping services for, she stated .No . When asked if they had ever seen a competency checklist for your job, Housekeeping personnel #1 stated .No ma'am I have not . During an interview on 9/13/2023 at 4:02 PM, when asked if training related to behaviors and TBI and a competency checkoff had been done at this facility, CNA #7 stated, No, if they did, I wasn't aware of it. I'm agency, not an employee. During an interview on 9/14/2023 at 10:01 AM, Housekeeping Personnel #2 was asked has anyone ever told you the type of residents that live here and/or you may provide housekeeping services for, she stated .No . When asked have you received any education on the types of resident that live here, she stated .No . I am sorry No . When asked if you ever had a competency completed and listed on that competency to demonstrate ability to respond appropriately to mental health crisis/aggressive behaviors, she stated .No, I have never had a competency done .I have never seen a paper like that . During an interview on 9/14/2023 at 10:10 AM, CNA #4 stated, .I have not received education or competency check off for caring for a resident with traumatic brain injury .I have on Alzheimer's and Dementia but not traumatic brain injury . When asked has anyone ever watched you do your job, completed a competency saying you are competent to do your job and you signed it, she stated .No .no one has ever watched me do my job .I have never had a competency . During an interview on 9/14/2023 at 10:20 AM, CNA #7 stated, .I have had no training on caring for a resident with traumatic brain injury or a competency check off .No one has watched me do my job and checked me off .No one has given me scenarios and I verbalize what to do . When asked has the facility told you anything special about providing care for Resident #2 and Resident #3 like how to care for, behaviors or interventions, she stated .no, I have never been told anything special about them . During an interview on 9/14/2023 at 10:30 AM, CNA #10 stated, .I have not received any training on traumatic brain injury .I have never had a competency check off on doing my job and never seen anything about my job duties or care provided . When asked have you been educated on resident specific behaviors and interventions for Resident #2 or Resident #3, she stated .No . During a phone interview on 9/14/2023 at 2:15 PM, CNA #11 confirmed witness to the verbal altercation in the common area of Resident #2 and #3 while watching wrestling. When asked if she (CNA #11) received any training on care of a resident with traumatic brain injury or aggressive behaviors, she stated .No . I don't recall any education prior to that event .No education on behavior or how to handle .I have been educated on Dementia . When asked has anyone ever watched you perform your job or given you scenarios of how to provide care for a certain patient population like traumatic brain injury or behaviors, she stated .No one has ever watched me do my job or checked me off on a competency .No, I have never seen or signed anything that says competency . When asked have you ever received any education about how to provide care or specific information to help you provide care for Resident #2 and Resident #3, she stated .No nothing special .No never been told anything special about them two . During an interview on 9/14/2023 at 3:55 PM, LPN #3 stated .I have never seen an LPN competency and I have been here for years .I have never had education or competency on care of resident with traumatic brain injury or behaviors .Before state came never had communication or education about patient specific interventions or care .They [facility] don't have competencies on anyone .They are stalling getting you what you are asking for because they don't have competencies on these people . During an interview on 9/15/2023 at 3:27 PM, Assistant [NAME] President of Clinical Operations was asked does the facility have a competency policy that addresses the type of competencies required per job description duties and how often, she stated .No, so we just made one now 9/15/2023 here it is . When asked how often competencies are completed, she stated .we do annual competencies . The facility was asked to provide documentation or evidence of the annual competencies per job description duties but the facility did not provide it to the State Agency. During an interview on 9/18/2023 at 12:49 PM, when asked if training had been given on how to handle the aggressive behaviors of residents with TBI, CNA #2 stated, I had Dementia training. When asked if she had a competency checkoff, CNA #2 stated, No, don't think so. During an interview on 9/18/2023 at 1:22 PM, when asked when education/training had been provided related to behaviors and caring for a resident with a diagnosis of TBI, CNA #4 stated, I had training last week on Thursday [9/14/2023] about TBI. When asked if training was provided prior to last week, she stated, No, I don't remember it mentioned in [Named online training program]. During a phone interview on 9/18/2023 at 1:36 PM, CNA #3 confirmed she witnessed on 8/13/2023 the verbal altercation between Resident #2 and #3 while the residents were watching wrestling. When she was asked if she had ever had someone watch her do her job and had a competency check off, she stated .No, no one has ever watched me do my job or completed a competency .not until 9/16/2023 and it was on handwashing, thermometer and PPE [personal protective equipment] .I signed three papers . When asked is there anything special you need to know while providing care for the residents on the 100 hall, she stated .No . When asked is there anything specific for any resident you need to know while providing care, she stated .No . When asked if she had received training related to caring for behavioral healthcare needs of residents with traumatic brain injury, she stated .I can't recall anything . During a phone interview on 9/18/2023 at 1:58 PM, LPN #6 confirmed they witnessed the verbal altercation on 8/13/2023 between Resident #2 and #3 while watching wrestling. When asked if she had ever had a competency completed while employed at this facility, and/or anyone watch her do her job and check her off, she stated .No . When asked were you told or aware of any previous interventions for Resident #2 or Resident #3, she stated .No . 5. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE], with diagnoses of Traumatic Brain Injury, Anoxic Brain Damage, Encephalopathy Unspecified, Cocaine Abuse, Repeated Falls, Anxiety, Seizures, Depression, Restlessness and Agitation. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #1 was coded a 2 on the Staff Assessment of Cognitive Skills for Decision Making which indicated moderate cognitive impairment with poor decisions and supervision required. The MDS assessment revealed Resident #1 had behavioral symptoms not directed toward others and required limited assistance with transfers and supervision with ambulation. Review of the Brief Interview of Mental Status (BIMS) dated 7/20/2023, revealed Resident #1 scored 10 which indicated moderately impaired cognitive status for daily decision-making tasks. Review of a Clinical Note dated 8/10/2023 at 10:09 PM, revealed a concern that Resident #1 continues to ask to home, behavior is beginning to escalate, and the writer was concerned. Continued review of the Clinical Note revealed, .He stares at me as though he is super mad .His demeanor has changed this week .he looks at you as if he could have a physical altercation with you .facial expressions have increased and the voice has gotten louder . Review of Resident #1's care plan effective 8/10/2023, revealed Problems .verbal behavioral symptom directed at others .promote positive interactions .Gently remind [Resident #1] that screaming/cursing is not appropriate .Respond in a calm voice; maintain eye contact .Remove from area if [Resident #1] is verbally abusive to others .Speak to [Resident #1] in a calm/peaceful voice and offer 1 or 2 pieces of candy . Review of a Clinical Note dated 8/20/2023 at 5:14 PM, revealed .Attempting several times to get out .Attempted to redirect several times and it is unsuccessful. Stating that he is going to start jumping on nurses if we do not let him out of here. Supervisors are aware . Review of the ongoing Resident Care Summary Assessment, a resource to communicate resident care needs, interventions, and behaviors to the CNAs direct care staff, dated 8/20/2023, revealed no communication of interventions to de-escalate and address Resident #1's attempting to leave the facility and increased aggression toward staff. The Resident Care Summary Assessment did not address specific interventions to implement to divert the resident's thoughts or to handle physical/ combative behaviors toward staff. Review of a Clinical Note dated 8/28/2023 6:16 PM, revealed .no visible injuries from previous altercation with staff member [RN #1 . Observation and interview on 9/13/2023 at 1:50 PM, in the designated smoking area in the courtyard, revealed Resident #1 was alert, oriented and was ambulatory with an unsteady gait. He was able to state he was in a nursing home but could not state the location other than in Tennessee. When asked if he had ever been treated unkind or rough handled by anyone at this facility, Resident #1 stated, Yeah, a guy had me on the floor. When asked how that made you feel, were you injured Resident #1 repeated guy had me on the floor. When asked if he had ever been hit by anyone at this facility, the resident stated, I don't know. During an interview on 9/13/2023 at 11:48 AM, when asked if aware of an incident that occurred on 8/28/2023 between RN #1 and Resident #1, Licensed Practical Nurse (LPN) #1 stated, .I was there. He [Resident #1] had repetitive questioning about wanting to go home and wanting to go smoke .When [Named RN #1] talked to him he got more agitated. He [RN #1] kept telling him [Resident #1] You are not going out. When [Named RN #1] talked to him, he [Resident #1] would curse him. He told the resident That's enough. [Named RN #1] was by my right side. He [RN #1] stepped toward [Named Resident #1]. He [RN #1] punched him [Resident #1]. I saw his fist and arm go right by my face. He [RN #1] hit [Named Resident #1] on the left side at his neck/jaw area. [Named Resident #1] put his arms around [Named RN #1]. Then the nurse hit him in the trunk area and bear hugs him and throws him to the floor. Once on the floor [Named RN #1's] right forearm was against his [Resident #1's] neck and across his neck. I was saying 'You are choking him' . During an interview on 9/13/2023 at 1:33 PM, when asked if Resident #1 had displayed aggressive behaviors on 8/28/2023, LPN #2 stated, He was wanting to go home. He tried to go out the doors. During smoke break he went around the side of the building and up the hill off the property. The 1:1 person was with him. He will curse at staff if we try multiple times to redirect him. He could not be redirected. When asked what interventions were put in place when a resident was aggressive/combative, LPN #2 stated, Redirect is what we do. Redirect. When asked if LPN #2 had received training in handling behaviors and care of a resident with TBI, LPN #2 stated, No, I've had Dementia training, not TBI [training]. During an interview on 9/13/2023 at 3:14 PM, when asked if they had witnessed any resident being mistreated, Resident #2 stated, Yeah, I saw it. The nurse from the 100 hall sprung on [Named Resident #1] and hit him with his fist. They went to the floor. The nurse had hold of him and pulled him to the floor. He held him down. A nurse and an aide saw it too .They got [Named RN #1] off of [Named Resident #1]. During an interview on 9/14/2023 at 1:12 PM, when asked if aware of an incident that occurred on 8/28/2023, between a nurse and Resident #1, CNA #8 stated, I was coming down the 300 hall. I heard the female nurse [LPN #1] saying No, don't do it. No. No. I then saw the male nurse [RN #1] hitting the resident [Resident #1], swinging with both fists. I started screaming and saying 'Stop it. Stop.' He [RN #1] was swinging. He pushed the resident down. The female nurse said, 'Get off of him.' The male nurse said, 'No, I don't trust him.' After about 3 to 5 minutes the male nurse got up and went back to the unit [100 hall] .He [RN #1] was fighting him [Resident #1] as if he was somebody off the street. I've never seen anything like that before. I would consider it abuse. During an interview on 9/14/2023 at 2:40 PM, the Administrator was asked when she was notified about the staff to resident altercation that occurred on 8/28/2023 and what was told to her, the Administrator stated, I was told right after it happened. I was told [Named RN #1] punched [Named Resident #1]. When asked what the result of the investigation was, the Administrator stated, It was turned in as physical abuse. When asked if RN #1 had received training at this facility in self-control when in a combative situation, the Administrator stated, He should have. He had crisis intervention training at [Named facility of previous employment and a sister psychiatric facility]. Should have walked away. I would expect he would remove himself . During an interview on 9/20/2023 at 10:28 AM, when asked what happened on 8/28/2023 when the altercation occurred, RN #1 stated, .I put him on the floor and held him down. Didn't think anything about it. I didn't hit him at all. I took his jacket and wrapped him up in it. All you could see was the top of his head. I held him down .I did not hit him. I don't know who came to help other than [Named LPN #1]. There were several people around later. He swung at me, and I ducked. I really didn't think anything about it, about putting him down .When we got him back inside, he then went after me. All I know he was coming at me and was going to hit me. When RN #1 was asked if he walked away to remove himself, he stated, I didn't have time . When asked if he had received orientation, training, and information about the resident population he would care for at this facility, RN #1 stated, No, in my work career I had training and experience; been in situations before where I had to protect myself and others. When asked if he had been educated at this facility about the residents, he would provide care and services for, how to handle residents with aggressive behaviors, and how to control his own reactions, RN #1 stated, Like I said, I worked in a Psych Unit. I've had experience in ER [Emergency Room] and responding to 911 calls in violent situations. I didn't know I was going to be a supervisor in a behavior unit they were starting. They don't need a behavior unit. They are not prepared for it. Don't need to start that here. No one knows how to handle them [residents with behaviors]. During an interview on 9/21/2023 at 10:15 AM, when asked
Jun 2023 12 deficiencies 5 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation and interview, the facility failed to ensure residents' right to be f...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation and interview, the facility failed to ensure residents' right to be free from verbal, physical, and sexual abuse for 3 of 12 sampled residents (Resident #14, #60, and #71) reviewed for abuse. The facility's failure to ensure a resident's right to be free from abuse resulted in Immediate Jeopardy when the facility failed to identify an incident of resident-to-resident verbal abuse (Resident #269 and Resident #60), an incident of resident to resident sexual/physical abuse (Resident #269 and Resident #14), an incident of resident to resident physical abuse (Resident #269 and Resident #60), and an allegation of resident to resident sexual/physical abuse (Resident #269 and Resident #71). Immediate Jeopardy is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. The Administrator, the Assistant Director of Nursing (ADON), the Regional Nurse Consultant, and Director of Regional Nurse were notified of the Immediate Jeopardy (IJ) for F-600 during the recertification and complaint investigation on 5/26/2023 at 12:44 PM, in the conference room. The facility was cited Immediate Jeopardy at F-600. The facility was cited at F-600 at a scope and severity of J, which is Substandard Quality of Care. A partial extended survey was conducted from 5/31/2023 through 6/2/2023. The Immediate Jeopardy began on 8/20/2022 and is ongoing. The findings include: 1. Review of the facility's policy Abuse Prohibition Plan revised 10/24/2022, revealed, The facility has a zero -tolerance policy for abuse. Verbal, mental, sexual, or physical .The resident shall not be subject to mistreatment, neglect .the facility shall attempt to identify and shall investigate any reported violation or allegation of abuse .Abuse means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting in physical harm, pain, or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, or psychosocial well -being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain, or mental anguish. It includes verbal abuse, sexual abuse, physical abuse . employees shall receive training .definition of abuse, neglect, exploitation, and misappropriation of resident .Resident Rights .Prohibiting and preventing all forms of abuse .activities that constitute abuse, neglect .reporting abuse .whom to report to and when staff and others must report their knowledge related to an alleged violation without fear of reprisal .how to identify residents who are at risk for abuse, neglect, exploitation .recognizing signs of abuse, neglect .such as physical or psychosocial indicators. Understanding behavioral symptoms of residents that may increase the risk of abuse and neglect and how to respond. These symptoms include .Aggressive and/or catastrophic reactions of residents; it is the policy of this facility to prevent abuse by providing residents, families, and staff information and education on how and to whom to report concerns, incidents and grievances without fear of reprisal or retribution . it is the policy of this facility to prevent abuse by providing residents, families, and staff information and education on how and to whom to report concerns, incidents and grievances without fear of reprisal or retribution . The facility must take steps to ensure that the resident is protected from abuse . All staff shall monitor residents and shall be educated regarding how to identify signs and symptoms of abuse. This includes staff to resident abuse and certain resident to resident altercations. Residents shall be monitored for possible signs of abuse. Symptoms that may be an indicator of abuse include .Resident, staff or family report of abuse, suspicious or unexplained bruising; unnecessary fear; Abnormal discharge from body orifices; Inconsistent details by staff regarding how incidents occurred; Physical abuse of a resident observed or reported; Unusual behavior toward staff, residents, family members or visitors .the policy of this facility is that reports of abuse, neglect, exploitation, misappropriation of resident's property and injuries of unknown origin are promptly and thoroughly investigated. The Administrator shall investigate .immediately . having a mental disorder or cognitive impairment does not automatically preclude a resident from engaging in deliberate or non-accidental actions .there may be some situations in which the psychosocial outcome to the resident may be difficult to determine or incongruent with what would be expected. In these situations, it is appropriate to consider how a reasonable person in the resident's circumstances would be impacted by the incident. Review of the facility's Resident Rights and Resident Responsibilities revised 10/24/2022, revealed, .the resident has the right to a dignified existence .resident has the right to be free of interference, coercion, discrimination, and reprisal from the facility .the resident has a right to a safe, clean, and comfortable .environment .the resident has a right to voice grievances to the facility or other agency .without discrimination or reprisal .with respect to care and treatment .the behavior of staff and of other residents .the facility must make prompt efforts to resolve grievances the resident may have .Resident responsibilities .a responsibility to interact with all who work in the organization in a civil manner .mutual respect supports communication and collaboration in a manner that contributes to the safety and quality of care, treatment and services . 2. Review of medical record revealed Resident #269 was admitted to the facility on [DATE], with the diagnoses of Traumatic Brain Injury after being hit by a vehicle, Traumatic Subarachnoid Hemorrhage, Muscle Spasms, Fractures of pelvis, left tibia, multiple ribs, Anxiety, Attention Deficit Hyperactivity Disorder, Depression, and Schizoaffective Disorder. Review of the admission Minimum Data Set (MDS) dated [DATE], revealed Resident #269 was coded with a Brief Interview of Mental Status (BIMS) score of 15 indicating the resident was cognitively intact, with disorganized thinking present and fluctuating (comes and goes changes in severity), trouble falling asleep or staying asleep, trouble concentrating on things nearly every day, and rejection of care had occurred within 1 to 3 days. Resident #269 required extensive assistance with transfer, dressing and toilet use with 1 person assist. Resident #269 had lower extremity impairment and used a wheelchair for mobility. Review of Resident #269's care plan effective 4/13/2022, revealed Problems .exhibits periods of disorganized thinking /inattention .has trouble concentrating on things such as reading newspaper .Interventions .conduct 1 on 1 visits .move to quiet area for 1 on 1 interactions .assess potential causes for deterioration lack of sleep, medication change, illness .refocus conversation .encourage visit from family friends and clergy .encourage participation in activity .Problems .rejects care (taking medication/ injections ADL [activities of daily living] assistance, Interventions .notify physician if medication refused seek different form of drug .identify times/approaches/self that result in least resistance/communicate with all care givers .Talk with [Resident #269] and family about reasons for refusal of care and potential risk. When care refused, remind of potential risk .coax but do not force compliance . Review of a Psychiatric Note dated July 25, 2022, revealed .Received telephone call 7/14/22 . [Resident #269] with out of character abnormal bizarre behaviors of cursing masturbating in front of staff, wearing sheet and urinating in halls .Order given for Haldol [medication given to treat psychotic behaviors] IM [intramuscular] . There was no documentation the facility assessed Resident#269 to determine the reason(s) for the out of character inappropriate behaviors. Review of a clinical note dated 8/16/2022, revealed . [Resident #269] refused all meds .exhibited inappropriate behavior toward CNA [Certified Nursing Assistant] in shower . Review of a clinical note dated 9/13/2022, revealed . [Resident #269] up in doorway naked waving for female companion to come to his room. Review of the Psychiatric Visit note dated September 14, 2022, revealed, .Received telephone call this am [AM] for [Resident #269] escalating mood and behaviors with order given for Haldol injection .described with sitting in doorway disrobed with declining to move accompanied with blank stare and prior he was flailing arms and disruptive to others with trying to get attention from female resident .he has been disrobing, declining medications and toileting in inappropriate locations .staff further reports of talking when no none is present, delusional thinking and varying sleep patterns of both insomnia and hypersomnia .agrees to utilize injection for mood .Assessment .Schizoaffective disorder, bipolar type (disorder) . Medications Haldol injection ,Tizanidine [used to treat delusions] , gabapentin [used to treat Schizophrenia], Seroquel [used to treat Schizophrenia] and alprazolam [used to treat psychosis] . No other recommendations for Resident #269's behaviors. Resident #269's care plan revision dated effective 9/30/2022, revealed, .receiving antianxiety drugs on a regular basis; Diagnosis of Anxiety Disorder .Engage [Resident #269] in group/individual activities that reduce periods of anxiety . Review of a clinical note dated 10/2/2022, revealed .found [Resident #269] coming out of female patient [Resident] room at 0200 [2:00 AM] .females in room seemed to be untouched and unharmed .when confronted [Resident #269] stated I don't know something just came over me .[Resident #269 was] instructed to put on gown and get in bed . Review of an additional clinical note dated 10/2/2022, revealed .[Resident #269] naked in hallway after urinating in doorway across the hall .refusing to keep curtain pulled when female patient [Resident #60] visiting .upset being told could not walk around naked .came out in hall and urinated on the floor . There was no documentation the facility implemented/engaged Resident #269 in individual activities to divert the resident's behaviors. The care plan revision dated 10/12/2022, for Resident #269 revealed, . Problems .Diagnosis of Adjustment Disorder with Antianxiety and Depression .Interventions .Record behaviors on Behavior Tracking Form and/or clinical notes .Monitor pattern of behavior (time of day, participating factors, specific staff or situations) .Remind [Resident #269] that BEHAVIOR is not appropriate .provide medication as ordered .Remove from situation; allow time to calm down . Review of a clinical note dated 10/18/2022, revealed .observed resident attempting to touch a female residents' buttocks .because it would make her mad There was no documentation of who the female resident was and if the female resident had been affected by this behavior. There was no documentation of facility interventions to provide diversionary activities, education and tracking by the facility of the participating factors, staff involvement and situation. Review of a clinical note dated 11/11/2022, revealed .[Resident #269] slapped Maintenance man on bottom [buttocks] . Review of a clinical note dated 11/20/2022, revealed . [Resident #269] came to front of the building and told two CNAs, hey guys I've got something I need you to take care of patient [Resident #269] pulled his gown up and exposed his erect penis to staff and visitors .redirected . There was no evidence to support what redirection was provided by the staff. There was no evidence Resident #269 was provided activities per the plan of care, or other interventions. Review of a clinical note dated 12/16/2022, revealed .it was reported that resident [Resident #269] was being ugly and threatening another resident at which point resident became agitated when he discovered behavior had been witnessed .begin to yelling and throwing things .removed companion [Resident #60] from the situation .[Resident #269] became even more agitated . resident [Resident #269] had altercation with a staff member, grabbed staff by shoulders and aggressively pushed her up against the wall kissing her on the forehead and cheek- police called and was transported per EMS [emergency medical services] at 0037 [12:37 AM] Review of a written witness statement dated 12/16/2022, revealed Resident #269 verbally threatened Resident #60 saying he would beat the [expletive] out of you [Resident #60] if you don't hurry up and suck my [expletive for penis]. CNA #3 intervened, and Resident #269 began turning over tables, knocking the refreshment off the table in the floor, attempted to turn over linen cart, disrobed and pinned a staff member against the wall and kissed CNA #1 The resident pinned a CNA against the wall and the police and management were notified by staff. Resident #269 was transported on 12/16/2023, by EMS to an acute care hospital and admitted for stabilization with diagnoses of Psychosis, Suicidal ideations, Homicidal ideations, Depression and Anxiety. On 12/20/2023, Resident #269 was transferred to as an inpatient at a Psychiatric hospital for care and treatment. During a telephone interview on 5/9/2023 at 8:00 AM, CNA #1 was tearful when and stated, .He [Resident #269] knew exactly what he was doing and that's what I told the police . I was afraid .[Resident #269] was strong and quick and I could not get myself away from him . [CNA #3] came and got between us .he [Resident #269] had threw [thrown] his clothes at me piece by piece until he was completely naked .pinned me against the wall .when I looked him [Resident #269] in the eye I could tell he knew exactly what he was doing .he kissed me on the cheek and forehead when I got away from him I just lost it but the other CNA helped me get through it. The ADON and management came and talked with me, I gave the police a statement. I gave my statement to the Administrator and asked her if I needed to come in [to work] the next day because I was so upset .she [Administrator] didn't care did not offer me any sympathy. I knew I would probably lose my job if I had pressed charges .I fainted twice I was so upset I was that scared . During a telephone interview on 5/22/2023 at 12:33 PM, the Psychiatric Nurse Practitioner stated, .first saw him [Resident #269] at the end of June [2022] .I educated him on the importance of taking his medication .I received calls from staff about his behaviors .I would order a one-time injection of Haldol .I did not see him every month .I know he had a Traumatic Brain Injury .increase in sexual behaviors .I recommended progesterone . 3. Review of the medical record revealed Resident #60 was admitted to the facility on [DATE], with diagnoses of Dementia, Huntington's Disease, Psychotic Disorder, and Anxiety. Review of a clinical note dated 8/28/2022, revealed . [Resident #269] having sex with female resident [Resident #60] .seen having sex in the back dining room . There was no documentation the facility assessed Resident #60 to determine if the sexual behavior in the dining room was consensual and there was no documentation the facility educated the Residents about performing sexual behaviors in a public area. Review of a clinical note dated 8/30/2022, revealed . [Resident #269] having inappropriate sexual relations with Resident #60 while her roommate [Resident #76] was present .roommate [Resident #76] did not approve and was upset . There was no documentation the facility offered additional support to Resident #76 following the Resident's observation of sexual behavior between Resident #269 and Resident #60. There was no evidence the facility provided redirection and education to Resident #269. Review of an event note dated 11/10/2022, revealed, .a loud noise was heard when staff entered the dining room .found [Resident #60] in a garbage can with bottom [buttocks] in trash can and legs and arms hanging out. [Resident #269] was across the room looking out of the doorway. Staff asked resident #60 how she got in the garbage can. [Resident #60] stated he [Resident #269] put me in it. Resident #269 was asked if he put [Resident #60] in the trash can and he said yes . There was no documentation behavioral interventions were discussed with Resident #269 or redirection with activities to divert Resident #269. Review of a clinical note dated 11/17/2022, revealed .pt [Resident #269] in front lobby .with only gown on .female friend [Resident #60] sitting in chair next to him .noted to have his left hand under his gown masturbating while female had her head on his left shoulder and moving her right hand towards his private area .redirected by social worker . There was no documentation the facility engaged Resident #269 in activities. There was no evidence to support what redirection was provided by the Social Worker, and follow-up and tracking of the incident. Review of a clinical note dated 11/20/2022, revealed .patient [Resident #269] came in from smoking a cigarette with staff and when he saw his female friend [Resident #60], waiting for him in the lobby .he proceeded to throw a cup hard and hit her in the face with it .CNA witnessed the occurrence .the two [Resident #60 and Resident #269] were instructed to separate but did not listen .CN [Charge Nurse] was able to get female resident away from him . There was no documentation the facility assessed Resident #269 to determine the reason for throwing a cup at Resident #60 and other behavior interventions to protect Resident #60. There was no documentation of an assessment of Resident #60. Review of a clinical note dated 11/27/2022, revealed .[Resident #269] came out of room, place [placed] dishes in floor that he had ejaculated in his dessert dish in front of this nurse .later in the shift was caught masturbating in front of female companion [Resident #60] .later witnessed by CNA found in back dining room .masturbating while she [Resident #60] watched . There was no documentation of how the staff responded to this incident. Review of the MDS dated [DATE], Resident #60 had a BIMS score of 15, which indicated cognitively intact. no behaviors, supervision required for ADLs, unsteady with gait and spastic movements of extremities. Review of the care plan dated 12/12/2022, through present revealed .Behavioral Symptoms: [Resident #60] has exhibited public sexual behaviors .Consenting residents have been noted with sexually inappropriate behaviors in public areas. Education given to resident regarding privacy and respect for roommate during sexual acts .Visitors are to leave room by 9:00 pm. Visits can continue in common areas or dining room Per facility protocol Individuals should be separated at 10:00 pm .Record behaviors on Behavior Tracking Form [Medication Administration Record] and/or clinical notes. Monitor pattern of behavior (time of day, precipitating factors, specific staff or situations) .Gently remind that behavior is not appropriate .has history of verbal behavioral symptom directed at others .Diagnosis of Huntington's Disease and Psychosis .Self-care deficit R/T [related to] ambulation, bathing, bed mobility, dressing, eating, hygiene, locomotion, and transfers . Review of CNA #3's written statement dated 12/16/2022 revealed .overheard [Resident #269] verbally threaten [Resident #60] saying he would beat the [expletive] out her [Resident #60] if she did not hurry up and suck his [expletive for penis] .disrobed and pinned a staff member [CNA #1] against the wall and kissed [CNA #1] . During a telephone interview on 5/8/2023 at 1:38 PM, CNA #3 confirmed her written statement related to Resident #269 verbally threatening Resident #60 with violence and Resident #269 pinning a staff member against the wall and kissing her. During an interview on 5/9/23 at 10:09 AM, the Conservator for Resident #60 stated, [Resident #60] cannot make decisions about her persons, so I was made conservator for her wellbeing .[Resident #60] She isn't able to consent to some things but can't stop her from having sex . : The Conservator continued and asked, Did he [Resident #269] abuse her, she [Resident #60] told some of her church friends he did . I was certainly never told that he [Resident #269] was physically or verbally abusive to her [Resident #60] .No one ever told me they witness aggression . No one called us and said he threw a cup in her face . The Conservator was asked if the facility had informed her that Resident #269 had threatened Resident #60 if she would not perform sexual acts. The Conservator stated, No, I was not told that at all. During an interview on 5/18/2023 at 1:32 PM, the Administrator was asked about the incident with Resident #269 throwing a cup at Resident #60. The Administrator stated, . I review the clinical notes daily and I would have been made aware during clinical meeting of behaviors. I did not look at this as abuse. I did not interview staff. I was aware of the incident, but it was not abuse [Resident #269] and [Resident #60] said it was just horseplay. During an interview on 5/18/2023 at 3:21 PM, LPN #5 was asked about the incident when Resident #269 threw a cup at Resident #60. LPN #5 stated, .On call management was made aware of the incident. The former risk manager knew .there were 2 charge nurses here that separated them [Resident #60 and Resident #269] and took them to their rooms . During an interview on 5/24/2023 at 9:00 AM, the former Risk Manager was asked about the incident in which Resident #269 had put Resident #269 in the garbage can on 11/10/2022 and the incident in which Resident #269 had thrown a cup at Resident #60. The former Risk Manager stated, .I conducted the investigation and concluded since [Resident #269] stated he was horseplaying it was not abuse .and the cup hit her on the side of head not her face. The former Risk Manager further confirmed interviews were not conducted with the staff or residents that might have witnessed the incident. 4. Review of the medical record revealed Resident #14 was admitted to the facility on [DATE], with diagnoses of Benign Neoplasm of the Brain, Abnormal Involuntary Movements, Paranoid Schizophrenia, Anxiety Disorder, and Selective Muftis. Resident #14 communicated with others by using pictures, gestures and pre-written words. When questioned, Resident #14 would clap his hands twice if the answer was yes. Review of a clinical noted dated 8/20/2022, revealed patient [Resident #269] up yelling in the hallway .ejaculated on roommates [Resident #14] w/c [wheelchair] and shirt, throwing things in the room .weekend supervisor spoke with resident MD [medical doctor] called new order for Ativan [treats anxiety] and Seroquel [treats Schizophrenia, bipolar and depression] patient refused. Review of the clinical record dated 8/20/2022 at 6:05 AM, revealed Resident #14, was . in hallway waving his arms to get attention. patient [Resident #14] c/o [complained of] his roommate [Resident #269] ejaculating in his [Resident #14] chair and on his [Resident #14] shirt .weekend supervisor aware. assisted patient in cleaning off his w/c and changing his shirt . There was no documentation the facility provided other activities for Resident #269 or implemented interventions based on the Resident's person-centered care plan. Review of the annual MDS dated [DATE], and quarterly MDS dated [DATE], revealed Resident #14 had a BIMS score of 99. According to the MDS Cognitive Skills for Daily Decision-Making resident was rated 2 for was rated as having moderate cognitive impairment Resident required supervision with bed transfer, with dressing, eating, toileting, and personal hygiene, and uses a wheelchair for mobility. Review of Care Plan dated 12/1/2023 revealed, Resident #14 has diagnoses of Psychotic Disorder/Schizophrenia, Selective Mutism, a Right Temporal Lobe Mass and understood in ability to express ideas and wants. Resident #14 will only speak if God tells him he can with interventions .he [Resident #14] will use hand gestures at times, occasionally will write something down and nod his head yes or no; speech is clear .Has anxiety and depression with interventions to listen to resident and address concerns as need .Self-care deficit - independent to extensive assistance of staff is required with bathing, hygiene, dressing, and grooming R/T [related to] impaired cognition and weakness . During an interview on 5/3/23 at 3:45 PM, with Resident #14 in Resident's room, Resident #14 used pictures and gestures and pre-written words and clapped twice for yes when communicating. Resident #14 has a diagnosis of selected mutism. Resident #14 was sitting in wheelchair. Resident #14 picked up a calendar and counted out months pointing to the month of August on the calendar. Resident #14 then begin to reenacting the inappropriate sexual behavior which occurred between him and Resident #269. Resident #14 removed his clothing, took off shirt and pulled down his pants revealing his underwear. Resident #14 stood up by the head of his bed and began gesturing as masturbating and motioned ejaculation on his face by putting his hands over his face and head. Resident #14 motioned that he was asleep when this happened, but the behavior had caused him to wake from his sleep. Resident#14 went to his bedside dresser and retrieved a folder which contained a white pillowcase and a brown paper towel wrapped in clear plastic. Resident #14 unfolded the pillowcase. The pillowcase was observed to be stained with a yellowish stain. Resident #14 removed the paper towel from the clear plastic wrap and gestured as if he wiped his face. Resident #14 was asked if the yellowish stains on the pillowcase was semen, and Resident #14 clapped twice for yes. Resident #14 was asked if he had wiped his face with the paper towel that was in the clear plastic wrap and Resident #14 clapped twice for yes. Resident #14 lay the pillowcase at the head of the bed, spread the pillowcase out and gestured his head as laying on the pillowcase with his eyes closed. Resident #14 was asked if he was asleep when this incident had occurred with Resident #269, and Resident #14, clapped twice for yes. Resident #14 was asked if it was correct to say that one night while you were asleep you were awakened by Resident #269 standing over you, naked, and masturbating, and ejaculating on your face? Resident #14 confirmed by nodding his head up and down and by clapping twice. Resident #14 was asked if this had happened before? Resident #14 clapped twice for yes. Resident #14 then pointed to the month of August on the calendar and gestured Resident #269 had ejaculated on his arm and on his wheelchair. Resident #14 was asked if he had reported this to the facility and Resident #14 nodded up and down to indicate yes. Resident #14 pointed to words printed on paper and pointed to Licensed Practical Nurse (LPN) #3 and shrugged his shoulder upwards. Resident #14 was asked if the nurse or anyone else had spoken with him about this incident. Resident #14 nodded his from side to side indicating no. Resident #14 attempted to hand surveyor the stained pillowcase. Resident #14 was asked to place the items back in dresser. On 5/4/2023 at 11:00 AM, Resident #14 was sitting in the doorway of his room motioning for this surveyor to come to his room. Resident #14 put 2 hands together in praying motion up to his mouth and stated, I'm speaking to you cause God told me it was OK that I could use my voice to tell you what has been going around here. Resident #14 was asked to clarify the information from the interview on 5/3/2023 and asked if he had additional information to share. Resident #14 stated, .[Resident #269] did not stick his penis in my butt hole if that is what you are asking [Resident #269] would masturbate and ejaculate in front of me all the time and would be having sex with [Resident #60] his girlfriend in his bed with the curtain not pulled closed .[Resident #269] has ejaculated on me and another resident. When asked, Resident #14 did not recall the name the other resident. Resident #14 continued, [Resident #269] masturbated and ejaculated on my [Resident #14's] shirt and [Resident #14's] my wheelchair and I have evidence. I told [LPN #3] and she helped me get cleaned up .he [Resident #269] had another women not [Resident #60] in his bed one night it was [Resident #53] she was in our room and [Resident #269] was lying in the bed naked and she [Resident #53] came to room and the curtain was not pulled she [Resident #53] had her hand on his [Resident #269] penis for 35 minutes, I know I looked at the clock, she [Resident #53] was stroking it [Resident #269's penis] toward her face .she [Resident #53] then dropped her pants, she [Resident #53] had a diaper on and then the nurse [LPN #3] came in and made them stop .don't know if she reported it or not .[Resident #269] had sex with [Resident #60] while she was on her cycle [menstural] she [Resident #60] brought him [Resident #269] her pad with blood on it, they left it and I have it saved with the other evidence .I lived with [Resident #269] for 6 months . Resident #14 stated staff were aware of Resident #269 and, .they all know .[Administrator] gave him [Resident #269] permission to go around and terrorize people .[Resident #269] had the activity plaque from the wall he [Resident #269] said [Administrator] gave it to him .he said he had the authority to terrorize people . Resident #14 was asked who they were that he was referring to. Resident #14 stated the Administrator, Assistant Director of Nursing (ADON), and the Director of Nursing (DON) knew about Resident #269's behaviors. Resident #14 stated, .he [Resident #269] pretty much did what he wanted to and .they did not want to make him mad .all the nurses and charge nurses they would make him put his clothes on all the time they knew he was not taking his medications . During an interview on 5/25/2023 at 12:22 PM, the Administrator confirmed the incident involving [Resident #269] ejaculating semen on [Resident #14's] wheelchair and shirt .we did not consider it an allegation of abuse .it was a behavior not abuse . The Administrator further confirmed Resident #269 was not moved out of the room until 9/16/2022, approximately 27 days after the sexually inappropriate behavior with Resident #14 had occurred. During an interview on 5/18/2023 at 3:21 PM, LPN #5 was asked about the incident when Resident #269 threw a cup at Resident #60. LPN #5 stated, .On call management was made aware of the incident. The former risk manager knew .there were 2 charge nurses here that separated them [Resident #60 and Resident #269] and took them to their rooms . 5. Review of the medical revealed Resident #71 was admitted to the facility on [DATE], with diagnoses of Parkinson's Disease, Bipolar, Delusional Disorders, and Hypertension. Review of the annual MDS dated [DATE], revealed Resident #71 h[TRUNCATED]
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Report Alleged Abuse (Tag F0609)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to report allegations of abuse for 3 of 12 (Res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to report allegations of abuse for 3 of 12 (Resident #14, #60, and #71) sampled residents reviewed for abuse. The facility's failure to report allegations of sexual, physical, and verbal abuse to the State Survey Agency, law enforcement and Adult Protective Services (APS) which resulted in Immediate Jeopardy when on 8/20/2022, Resident #14 reported to staff Resident #269 ejaculated semen on his wheelchair and shirt. On 11/10/2022, Resident #60 was found by staff in a trash can in the back dining room. Resident #60 reported to staff, Resident #269 put her in the trash can. Resident #269 confirmed to staff that he put Resident #60 in the trash can. On 11/20/2022, staff witnessed Resident #269 throw a cup at Resident #60 that hit her in the face. On 11/27/2022, Resident #71 reported to staff Resident #269 touched him inappropriately on his groin area. On 12/16/2022, staff witnessed Resident #269 verbally threaten Resident #60 with physical abuse if she did not perform a sexual act. Immediate Jeopardy (IJ) is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause serious injury, harm, impairment, or death to a resident. The Administrator, the Assistant Director of Nursing (ADON), the Regional Nurse Consultant, and Director of Regional Nurses were notified of the Immediate Jeopardy (IJ) for F-609 during the recertification and complaint investigation on 5/26/2023 at 12:44 PM, in the conference room. The facility was cited Immediate Jeopardy at F-609. The facility was cited at F-609 at a scope and severity of J, which is Substandard Quality of Care. The Immediate Jeopardy began on 8/20/2022 and is ongoing. The findings included: 1. Review of the facility's Abuse Prohibition Plan revised 10/24/2022, revealed, .Alleged Violation is a situation or occurrence that is observed or reported by staff, resident, relative, visitor, another healthcare provider .policy of this facility that abuse allegations .are reported per Federal and State Regulations and Law .employees must always report any allegation of abuse or suspicion of abuse immediately to their supervisor. The supervisor shall notify the Director of Nursing and/or the Administrator of the report. The report shall include the following: .name(s) of the resident(s) to which the abuse or suspected abuse occurred; the date and time the abuse or suspected abuse occurred or was identified; when the incident took place; the name(s) of any witnesses to the incident; the type of abuse that was committed .Any staff member or person affiliated with this facility who has witnessed or who believes that a resident has been a victim of mistreatment, abuse, neglect or any other criminal offense shall immediately report, or cause a report to be made of, the mistreatment or offense. If an incident of abuse or allegation of abuse is reported or discovered after hours, the Administrator or Director of Nursing must be notified immediately of such incident. Delayed reports of abuse incidents or allegations must be reported immediately to the Administrator or Director of Nursing, even though there is a time lapse since the incident occurred. Reporting procedures should be followed as outlined in this policy .staff members and persons affiliated with this facility shall not knowingly .attempt, with or without threats or promise of benefit, to induce another to fail to report an incident of mistreatment or other offense .alter, change without authorization, destroy or render unavailable a report made by another .screen reports or withhold information to reporting agencies .Upon receiving reports of physical or sexual abuse, a licensed nurse or physician shall immediately examine the resident. Findings of the examination must be recorded in the resident's medical record. NOTE: If sexual abuse is suspected, the Resident SHALL NOT be bathed, and clothing or linen shall not be washed. No items shall be removed from the area in which the incident occurred. The police shall be called immediately. Upon receiving a report of abuse or allegation of abuse, it may be necessary to remove the resident from the location of the occurrence to ensure their safety and comfort .if indicated, a staff member may be assigned individually to ensure their safety and comfort are maintained .The Administrator shall involve key leadership personnel as necessary to assist with reporting .The Administrator shall ensure residents are safe and receiving quality care. The Medical Director, the Attending Physician, and the Long-Term Care Ombudsman shall be notified of the incident of abuse or allegation of abuse .facility shall ensure that alleged violations involving abuse, neglect .are reported to the Tennessee Department of Health, Health Care Facilities Division and Adult Protective Services .all alleged violations are reported immediately, but not later than 2 hours after the allegation is made, if the event that cause the allegation involve abuse or result in bodily injury .24 HOUR TIME LIMIT all alleged violations that do not involve abuse and did not result in serious bodily injury shall be reported no later than 24 hours after the allegation is made . shall report, or cause a report to be made, to the State Agency and one or more law enforcement entities for the political subdivision in which the facility is located, any reasonable suspicion of a crime against any individual who is a resident of, or receiving care from, the facility. The local Police Department is the law enforcement entity for the political subdivision of this facility .Examples of crimes that must be reported in accordance with the Elder Justice Act .rape, Assault and Battery .Sexual Abuse .REPORTING INVESTIGATION RESULTS .Administrator shall report the results of all investigations to the State Agency, within 5 working days of the allegation . 2. Review of medical record revealed Resident #269 was admitted to the facility on [DATE], with diagnoses of Traumatic Brain Injury, Traumatic Subarachnoid Hemorrhage, Muscle Spasms, Anxiety, Attention Deficit Hyperactivity Disorder, Depression, and Schizoaffective Disorder. Review of Resident #269's admission Minimum Data Set (MDS) dated [DATE], and quarterly MDS dated [DATE], revealed a Brief Interview of Mental Status (BIMS) score of 15 indicating cognitive intact, disorganized thinking present, fluctuates (comes and goes changes in severity, trouble falling asleep or staying asleep and trouble concentrating on things nearly every day, rejection of care occurred 1 to 3 days. Additionally Resident #269 required extensive assistance with transfer, dressing and toilet use, and required 1 person assist and has one side lower extremity impairment and use wheelchair for mobility. 3. Review of the medical record revealed Resident #14 was admitted to the facility on [DATE], with diagnoses of Benign Neoplasm of the Brain, Abnormal Involuntary Movements, Paranoid Schizophrenia, Anxiety Disorder, and Selective Muftis. Resident #14 communicated with others by using pictures, gestures and pre-written words. When questioned, Resident #14 would clap his hands twice if the answer was yes. Review of the annual MDS dated [DATE], and quarterly MDS dated [DATE], revealed Resident #14 had a BIMS score of 99. According to the MDS Cognitive Skills for Daily Decision-Making resident was rated 2 for was rated as having moderate cognitive impairment Resident required supervision with bed transfer, with dressing, eating, toileting, and personal hygiene, and uses a wheelchair for mobility. Review of Care Plan dated 12/1/2023, revealed, Resident #14 had diagnoses of Psychotic Disorder/Schizophrenia, Selective Mutism, a Right Temporal Lobe Mass and understood in ability to express ideas and wants. Resident #14 will only speak if God tells him he can with interventions .he [Resident #14] will use hand gestures at times, occasionally will write something down and nod his head yes or no; speech is clear .Has anxiety and depression with interventions to listen to resident and address concerns as need .Self-care deficit - independent to extensive assistance of staff is required with bathing, hygiene, dressing, and grooming R/T [related to] impaired cognition and weakness . Review of the Medical Record #14 dated 8/20/2022 at 6:05 AM, revealed, . this morning [Resident #14] in hallway waving his arms to get attention. [Resident #14] c/o [complained] of his roommate [Resident #269] ejaculating on his wheelchair and on his shirt . weekend supervisor aware. assisted patient in cleaning off his w/c and changing his shirt . During an interview on 5/3/23 at 3:45 PM, in Resident #14's room, the resident was sitting in a wheelchair. Resident #14 had a meal ticket belonging to Resident #269. Resident #14 then begin to reenact the incident which occurred on 8/20/2022, by removing his clothing, took off shirt and then pulled down his pants revealing his underwear. Resident #14 stood up by head of bed and began gesturing as masturbating and motioned ejaculation by putting hands over his face and head. Resident motioned that he was asleep when this happened but was awakened by it. Resident#14 went to bedside dresser and retrieved a folded which contained a white pillowcase and a brown paper towel wrapped in clear plastic. Resident #14 unfolded the pillowcase. The pillowcase was observed to have stained a yellowish colored stain. Resident #14 removed the paper towel from the clear plastic and gestured as if he wiped his face. When Resident #14 was asked if the stains on the pillowcase was semen, Resident #14 clapped twice meaning yes. When Resident #14 was asked if he had wiped his face off with the paper towel, Resident #14 clapped twice meaning yes and a thumbs up sign. Resident #14 placed the pillowcase on the bed at the head and spread the pillowcase out and gestured laying his head on the pillowcase with his eyes closed. When Resident #14 was asked if he was asleep when this happened, Resident #14 clapped twice indicating yes. Resident #14 was asked to confirm that one night while sleeping, he was awakened with Resident #269 standing over him naked, masturbating and ejaculating on his face. Resident #14 confirmed by nodding his head up and down and by clapping twice indicating yes. Resident #14 was asked if this had happened before, and Resident #14 clapped twice for yes. Resident #14 then pointed to the month of August on the calendar and gestured that Resident #269 had also ejaculated on his arm and wheelchair. Resident #14 was asked if he had notified staff of the incidences with Resident #269 and, Resident #14 nodded his head up and down indicating yes. Resident #14 pointed to Licensed Practical Nurse (LPN) #3 on a piece of paper and shrugged his shoulder upwards. Resident #14 was asked if the nurse or anyone had talked to him about this incident, and Resident #14 nodded his head back and forth indicating no. Resident #14 attempted to hand the surveyor the stained pillowcase. Resident #14 was asked to place the items back in dresser. During an interview on 5/4/2023 at 11:00 AM, Resident #14 was sitting in the doorway of his room motioning for this surveyor to come to his room. Resident #14 put 2 hands together in praying motion up to his mouth and stated, I'm speaking to you because God told me it was OK that I could use my voice to tell you what has been going around here. Resident #14 was asked if Resident #269 had sexually abused him in other ways besides ejaculating on him. Resident #14 stated, .[Resident #269] did not stick his penis in my [explicit for buttocks] if that is what you are asking. Resident #14 stated that Resident #269 would masturbate and ejaculate in front of him all the time and would have sex with Resident #60 in the bed with the curtain not drawn. Resident #14 stated, [Resident #269] has ejaculated on me he [Resident #269] masturbated and ejaculated on my shirt and my wheelchair and I have evidence . I told [LPN #3] and she helped me get cleaned up . Resident #14 has been consistent with his story over the last 8 months. During a telephone interview on 5/18/2023 at 3:43 PM, LPN #3 stated, . I reported what happened to the weekend supervisor after it happened on 8/20/22 .documented it .I helped [Resident #14] get cleaned up . During an interview on 5/25/2023 at 12:22 PM, the Administrator stated, .I found out about the incident a couple of days later after I reviewed the clinical notes .I thought he [Resident #269] had ejaculated on the wheelchair and a shirt that was in the wheelchair .I did not interview the nurse or the resident about it . The facility failed to report the incident to the State Agency, the Police Department and APS. 4. Review of the medical record revealed Resident #60 was admitted to the facility on [DATE], with diagnoses of Dementia, Huntington's Disease, Psychotic Disorder, and Anxiety. Review of the admission MDS dated [DATE], and quarterly MDS dated [DATE], revealed Resident #60 had a BIMS score of 15, which indicated the resident was cognitively intact. Continued review showed Resident #60 had no behaviors, required supervision of staff for ADLs, was unsteady with gait and had spastic movements of extremities. Review of #60's clinical note dated 11/10/2022, revealed.Staff heard a loud noise staff entered the dining room and found [Resident #60] in a trash can with bottom [buttocks] in trash can and legs and arms hanging out. [Resident #269] was across the room looking out of the doorway. Staff asked [Resident #60] how she got in the trash can. [Resident #60] stated [Resident #269] had put her in the trash can. [Resident #269] was asked if he put [Resident #60] in the trash can and [Resident #269] confirmed he did and said yes . Resident #269's care plan was not updated for interventions. The facility did not report an incident of abuse involving Resident #269 putting Resident #60 in the trash can after both residents said it was horseplay. The incident was unwitnessed. Staff had to assist Resident #60 out of garbage can. Resident #60 reported Resident #269 placed her in the garbage can. Resident #269 stated to the former risk manager that he put Resident #60 in the garbage can. The facility failed to report the incident after both residents said it was horseplay. Review of #269's clinical note dated 11/20/2022 revealed .[Resident #269] came in from smoking a cigarette with staff and when he saw his female friend [Resident #60], waiting for him in the lobby .he proceeded to throw a cup hard and hit her in the face with it .CNA witness the occurrence .the two were instructed to separate but did not listen .CN [Charge Nurse] was able to get female resident away from him . Review of the care plan dated 12/12/2022, through present revealed .Behavioral Symptoms: [Resident #60] has exhibited public sexual behaviors .Info: Consenting residents [Resident #269 and Resident #60] have been noted with sexually inappropriate behaviors in public areas. Education given to resident regarding privacy and respect for roommate during sexual acts .Visitors are to leave room by 9:00 pm. Visits can continue in common areas or dining room Per facility protocol Individuals should be separated at 10:00 pm . Record behaviors on Behavior Tracking Form and/or clinical notes. Monitor pattern of behavior (time of day, precipitating factors, specific staff or situations) .Gently remind that behavior is not appropriate .has history of verbal behavioral symptom directed at others .Diagnosis of Huntington's Disease and Psychosis .Self-care deficit R/T [related to] ambulation, bathing, bed mobility, dressing, eating, hygiene, locomotion, and transfers . Review of CNA #3's written witness statement dated 12/16/2022, revealed Resident #269 was overheard by CNA #3 verbally threatening Resident #60 saying he would, beat the [expletive] out you [Resident #60] if you don't hurry up and suck my [expletive for penis]. Review of CNA #1's written witness statement dated 12/16/2022, revealed .staff member [CNA #3] intervened, when [Resident #269] began turning over tables, knocking the refreshment off the table in the floor, attempted to turn over linen cart, disrobed and pinned a staff member against the wall and kissed her. Resident #269 had pinned a CNA #1 against the wall and the police and management were notified by staff. On 12/16/2022, emergency medical services (EMS) transferred Resident #269 to an acute care hospital where Resident # 269 was admitted with diagnoses including Schizophrenia, Psychosis, and Homicidal and Suicidal ideations. On 12/20/2022, Resident #269 was transferred and admitted to an inpatient Psychiatric Hospital. During a telephone interview on 5/9/2023 at 8:00 AM, CNA #1 was tearful when she stated, .He [Resident #269] knew exactly what he was doing and that's what I told the police . I was afraid .we all wrote statements and interviewed with the ADON about what happened. [Resident #269] was talking ugly to [Resident #60]. [Resident #269] kissed me on the cheek and forehead .I got away from him [Resident #269] I just lost it but the other CNA [CNA #3] helped me get through it. The ADON and Administrator came and talked with me, I gave the police a statement. During an interview on 5/18/2023 at 1:32 PM, the Administrator stated, . I review the clinical notes daily and I would have been made aware during clinical meeting of behaviors. I did not look at this as abuse. I did not interview staff. I was aware of the incident, but it was not abuse [Resident #269] and [Resident #60] said it was just horseplay. During an interview on 5/18/23 at 3:00 PM, LPN #4 stated .I called the police first then called the ADON because I was afraid, and management did not like it. The ADON got to the facility and started getting statements and I charted the incident. I told them how he [Resident #269] was talking to [Resident #60] and that is why he got mad. During an interview on 5/18/23 at 3:21 PM, LPN #5 stated, .On call management was made aware of the incident. The former risk manager knew .there were 2 charge nurses here that separated them and took them to their rooms . During an interview on 5/24/2023 at 9:00 AM, the former Risk Manager stated .I conducted the investigation and concluded since [Resident #269] stated he was horseplaying it was not abuse .and the cup hit her on the side of head not her face. The former Risk Manager further confirmed interviews were not conducted with the staff or residents that might have witness the incident and that Resident #15 had a BIMS of 15 and knew to throw the cup in the trash does not throw at a person. During an interview on 5/25/2023 at 12:22 PM, the Administrator confirmed the allegation of physical and verbal abuse between Resident #269 and Resident #60 on 12/16/2022 was not reported. The Administrator stated, .I reviewed the statements from staff and talked with staff the next morning it was not resident to resident .because of staff's response to [Resident #269] it set him off .staff called the police .they have it out for him [Resident #269] .After reviewing the facts [Resident #269] was having a behavior .it was not abuse .The ADON came to facility that night and got statements from staff. I got here and I reviewed them and decided it was not abuse so I did not report it . The allegations of physical and verbal abuse were not reported to the State Agency or APS. 5. Review of the medical revealed Resident #71 was admitted to the facility on [DATE], with diagnoses of Parkinson's Disease, Bipolar, Delusional Disorders, and Hypertension. Review of Resident #71's Care Plan dated 8/11/2022, and revised on 11/03/2022, 5/18/2023 and 5/19/2023 revealed Resident #71 had .Parkinson's with interventions .Administer medications as ordered and Assist .[Resident #71] has a Cognitive deficit .with interventions .to encourage .explain .orient and redirect as needed .[Resident #71] had physical behavioral symptoms directed at others .with interventions .record behaviors .remove .allow to calm down .one on one .transfer to another facility for evaluation . Review of the annual MDS dated [DATE], revealed Resident #71 had a Brief Interview for BIMS score of 00, indicating severely impaired cognition, had wandering behaviors 1 to 3 days, and required supervision for walking. The MDS dated [DATE], revealed Resident #71 had a BIMS score of 03, indicating severely impaired cognition, had no behaviors, not steady but able to stabilize without staff assistance during walking, had diagnoses of Dementia, Parkinson's Disease, and Bipolar. Review of a clinical note dated 11/27/2022, revealed .LPN #5 and CNA were walking by .witnessed pt [Resident #269] without clothes, sitting in front of his roommate [Resident #71] who had his pants down .Roommate [Resident #71] was removed from the situation and brought to a neutral area .Patient [Resident #71] stated he was touched inappropriately by his roommate [Resident #269] .when asked what happened [Resident #71] he stated down there and pointed to his genital area .Asked if had touched him inappropriately [Resident #71] stated yes . During an interview on 5/18/23 at 3:21 PM, LPN #5 stated, I documented what he [Resident #71] told me that [Resident #269] had touched him down there pointing at his groin area. LPN #5 stated she had asked Resident #71 if Resident #269 had touched him inappropriately, and Resident #71 had stated, yes. LPN #5 stated, I was called the next morning by the Administrator, and I was told that my charting was incorrect that I had assumed, and I had to alter the note . LPN #5 stated that Resident #71 should have never been placed in the room with Resident #269. LPN #5 stated, I called the ADON and told her what had happened that night and what he [Resident #71] told me. They [Administrator and ADON] wasn't there I documented what he told me and what I saw. I had to write a statement of what I observed. During an interview on 5/25/2023 at 12:32 PM, the Administrator stated, . after reviewing the clinical note the next day .the nurse [LPN #5] made an assumption and charted what was assumed .[Resident #71] has a BIMS of 0 and staff should not have questioned him. The Administrator was asked if Resident #269 was interviewed and the Administrator stated, no. The Administrator stated, It was not reported because it there was nothing to report. The Administrator confirmed the allegation of physical abuse was not reported to the State Agency, Law Enforcement or APS. The facility failed to report allegations of sexual, physical, and verbal abuse. Refer to F600 and F610
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Investigate Abuse (Tag F0610)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review and interview the facility failed to thoroughly investigate 4 incidents of abuse f...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review and interview the facility failed to thoroughly investigate 4 incidents of abuse for 3 of 12 sampled residents (Residents #14, #60, and #71) reviewed for physical, verbal and sexual abuse. The facility's failure to thoroughly investigate incidents of sexual and physical abuse resulted in Immediate Jeopardy when on 8/20/2022, Resident #14 reported to Licensed Practical Nurse (LPN) #3 that his roommate (Resident #269) had ejaculated on his wheelchair and shirt. The facility did not investigate or complete an incident note. On 11/10/2022, Resident #269 admitted to physical abuse by placing Resident #60 in a trash can. The facility did not thoroughly investigate by failing to interview other staff or resident to substantiated it was horseplay. On 11/20/2022, staff witnessed Resident #269 throw a cup hitting Resident #60 in the face. The facility did not thoroughly investigate the incident after Resident #60 and Resident #269 stated it was horseplay. No statements were obtained from other residents or staff who witnessed the incident. On 12/16/2022, Resident #269 was witnessed by staff to threaten verbally and physical abuse to Resident #60 if sexual acts were not performed. The facility did not investigate this incident as verbal or threatening physical abuse for Resident #60 until 2/3/2023. An investigation was not initiated based on written witness statements obtained by the Administrator and Assistant Director of Nursing (ADON) on 12/16/2022. The allegation of resident abuse was not reported for 2 months after the incident occurred on 2/3/2023. On 11/27/2022, Resident #71 a vulnerable, cognitive impaired resident reported to staff that Resident #269 touched him inappropriately and pointed to his groin area. The facility did not thoroughly investigate this incident as an allegation of abuse. The facility failed to interview other residents and staff, failed to interview Resident #269 regarding the allegation. Immediate Jeopardy (IJ) is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. The Administrator, the ADON, the Regional Nurse Consultant, and Director of Regional Nurse were notified of the Immediate Jeopardy (IJ) for F-610 during the recertification and complaint investigation on 5/26/2023 at 12:44 PM, in the conference room. The facility was cited at F-610 at a scope and severity of J, which is Substandard Quality of Care. The Immediate Jeopardy began on 8/20/2022 and is ongoing. The findings include: 1. Review of the facility's policy Abuse Prohibition Plan revised 10/24/2022, revealed The facility has a zero -tolerance policy for abuse. Verbal, mental, sexual or physical .The resident shall not be subject to mistreatment, neglect .the facility shall attempt to identify and shall investigate any reported violation or allegation of abuse .Abuse means the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting in physical harm, pain or mental anguish .The facility must take steps to ensure that the resident is protected from abuse .All staff shall monitor residents and shall be educated regarding how to identify signs and symptoms of abuse. This includes staff to resident abuse and certain resident to resident altercations. Residents shall be monitored for possible signs of abuse. Symptoms that may be an indicator of abuse include .Resident, staff or family report of abuse, suspicious or unexplained bruising; unnecessary fear; Abnormal discharge from body orifices; Inconsistent details by staff regarding how incidents occurred; Physical abuse of a resident observed or reported; Unusual behavior toward staff, residents, family members or visitors .Investigation .the policy of this facility is that reports of abuse, neglect .are promptly and thoroughly investigated .The investigation shall begin immediately .information gathered and the findings/conclusion shall be provided to the Administrator .The individual conducting the investigation shall at a minimum .Review the allegation/incident documentation .Review the Resident's medical record to determine events leading up to the incident .Interview the person(s) reporting the incident .interview any witnesses to the incident .Interview the Resident .Interview staff (members on all shifts)who have had contact with the resident during the period of the alleged incident .Interview the resident's roommate .Interview other residents .the Administrator shall provide to the resident and his or her representative .the results of the investigation .the Administrator shall provide a written report of the results of all abuse allegations and appropriate action to the State Agency . 2. Review of medical record revealed Resident #269 was admitted to the facility on [DATE], with the diagnoses of Traumatic Brain Injury after being hit by a vehicle, Traumatic Subarachnoid Hemorrhage, Muscle Spasms, Fractures of pelvis, left tibia, multiple ribs, Anxiety, Attention Deficit Hyperactivity Disorder, Depression, and Schizoaffective disorder. Review of Resident #269's admission Minimum Data Set (MDS) dated [DATE], and quarterly MDS dated [DATE], revealed a Brief Interview of Mental Status (BIMS) score of 15 indicating intact cognition, disorganized thinking present, and trouble concentrating on things nearly every day, and rejection of care occurred 1 to 3 days. Resident #269 required extensive assistance with transfer, dressing and toilet use with 1 person assist with one side lower extremity impairment and used a wheelchair for mobility. Resident #269's care plan dated effective 4/14/2022, revealed Problems .exhibits periods of disorganized thinking /inattention .has trouble concentrating on things such as reading newspaper .Problems .rejects care (taking medication/ injections ADL [activities of daily living] assistance Interventions .notify physician if medication refused seek different form of drug .identify times/approaches/self that result in least resistance/communicate with all care givers .Talk with [Resident #269 ] and family about reasons for refusal of care and potential risk. When care refused, remind of potential risk .coax but do not force compliance .Info: frequently refuses medications. Stated he wants to wean himself off of them .see clinical note and MAR [Medical Administration Record] . Resident #269's care plan was updated on 10/12/2022, and revealed .Problems .has antipsychotic drugs scheduled; Diagnosis of Adjustment Disorder with Antianxiety and Depression .Interventions .Record behaviors on Behavior Tracking Form and/or clinical notes .Monitor pattern of behavior (time of day, participating factors, specific staff or situations) .Remind [Resident #269] that BEHAVIOR is not appropriate .provide medication as ordered .Remove from situation; allow time to calm down .monitor for side effects of medication . 2. Review of the medical record revealed Resident #14 was admitted to the facility on [DATE], with diagnoses of Benign Neoplasm of the Brain, Abnormal Involuntary Movements, Paranoid Schizophrenia, Anxiety Disorder, and Selective Mutism. Review of Resident #14's clinical record dated 8/20/2022 at 6:05 AM, revealed .Resident #14 reported to [LPN #3] that his roommate [Resident # 269] ejaculated on his wheelchair and on his shirt and reported the incident to the weekend supervisor . (Resident #14's BIMs was coded as a score of 99 and moderately impaired per the quarterly MDS dated (2/27/2023). During an interview on 5/25/23 at 12:22 PM, the Administrator stated .I was made aware of this incident with [Resident #14 and Resident #269] several days after it happened .what I was told was he [Resident #269] had ejaculated on a wheelchair .did not go back to that date to do incident report .No event note completed because of finding out later .[Resident #269] room was changed because of the exhibited behaviors . The facility failed to investigate the allegation of abuse. 3. Review of the medical record revealed Resident #60 was admitted to the facility on [DATE], with diagnoses of Dementia, Huntington's Disease, Psychotic Disorder, and Anxiety. Review of the admission MDS dated [DATE], and quarterly MDS dated [DATE], revealed Resident #60 had a BIMS score of 15, which indicated intact cognition. Continued review showed Resident #60 had no behaviors, supervision was required for ADLs, was unsteady with gait and had spastic movements of extremities. Review Resident #60's care plan dated 12/12/2022, revealed, .Behavioral Symptoms: [Resident #60] has exhibited public sexual behaviors .Consenting residents have been noted with sexually inappropriate behaviors in public areas. Education given to resident regarding privacy and respect for roommate during sexual acts .Visitors are to leave room by 9:00 pm. Visits can continue in common areas or dining room Per facility protocol Individuals should be separated at 10:00 pm . Record behaviors on Behavior Tracking Form and/or clinical notes. Monitor pattern of behavior (time of day, precipitating factors, specific staff or situations) .Gently remind that behavior is not appropriate .has history of verbal behavioral symptom directed at others .Diagnosis of Huntington's Disease and Psychosis .Self-care deficit R/T [related to] ambulation, bathing, bed mobility, dressing, eating, hygiene, locomotion, and transfers . Review of a clinical note dated 11/10/2022, revealed staff found Resident #60 in a garbage can in the dining room. Resident #60 stated Resident #269 had put her there. Resident #269 stated it was just horseplay. Review of a clinical note dated 11/20/2022, revealed .Staff witnessed [Resident #269] throw a cup hitting Resident #60 in the face . Review of witness statements of an incident on 12/16/2022, revealed Resident #269 verbally threatened Resident #60, saying he [Resident #269] would beat the [expletive] out you if you don't hurry up and suck my [expletive]. The witness statements were conducted by the Assistant Director of Nursing (ADON) and Administrator with Licensed Practical Nurse (LPN) #4, Certified Nursing Assistant (CNA) #1 and CNA #4. During an interview on 5/24/2023 at 9:00 AM, the former Risk Manager stated .I conducted the investigation and concluded since [Resident #269] stated he was horseplaying it was not abuse .and the cup hit her [Resident #60] on the side of head not her face .[Resident #60] told me she was not hurt. The former Risk Manager further confirmed interviews were not conducted with the staff or residents who had witnessed the incident and that Resident #269 had a BIMS of 15 and knew to throw the cup in the trash and to not throw at a person. During an interview on 5/25/2023 at 12:22 PM, the Administrator stated .it was not investigated for abuse .putting her in the garbage can was just horseplay and not willful abuse .she [Resident #60] wanted to continue to see him . During an interview on 5/25/2023 at 12:22 PM, the ADON stated the incident was not investigated as abuse .it [Resident #269 throwing a cup and hitting her and putting her in the garbage can] was playful .not abuse .we did not get statements from staff or other residents . During an interview on 5/25/2023 at 12:22 PM, the Administrator stated, nothing was investigated because she [Resident #60] had said it [throwing the cup and hitting her in the face and putting her in the garbage can] was all horseplay. The Administrator confirmed staff or other residents were not interviewed with the incidents of Resident #269 throwing a cup and hitting Resident #60 and Resident #269 putting Resident #60 in the garbage can. Review of a Facility Reported Incident (FRI) dated February 3, 2023, revealed Resident #60's Court Appointed Conservator had called the facility stating Resident #60 had told church friends that Resident #269 had hit her. The FRI documented that the Administrator had asked Resident #60 if Resident #269 had hit her and Resident #60 had stated yes. The facility did not investigate allegations of witnessed verbal or physical abuse. 4. Review of the medical revealed Resident #71 was admitted to the facility on [DATE], with diagnoses of Parkinson's Disease, Bipolar, Delusional Disorders, and Hypertension. Review of Resident #71's Care Plan dated 8/11/2022, and revised on 11/03/2022, 5/18/2023 and 5/19/2023, revealed Resident #71 had .Parkinson's with interventions .Administer medications as ordered .Assist .had .cognitive deficit .with interventions .encourage .explain .orient and redirect as needed .had physical behavioral symptoms directed at others .with interventions .administer medications .record behaviors .remove .allow to calm down .one on one .transfer to another facility for evaluation . Review of the MDS dated [DATE], revealed Resident #71 had a BIMS score of 00, indicating severely impaired cognition, had wandering behaviors 1 to 3 days, and required supervision for walking. had diagnoses of Dementia, Parkinson's Disease, and Bipolar. Review of Resident #71 clinical note dated 11/27/2022, revealed .[Resident #71] reported to nurse and certified nursing assistant that he was touched inappropriately by [Resident #269] and pointed to his groin area. Interview on 5/18/2023 at 3:21 PM, LPN #5 stated .I documented what he [Resident #71] told me but they [Administration] did not like it .I had to write statement stating what I saw not what I was told by [Resident #71] During an interview on 5/25/2023 at 12:22 PM, the Administrator confirmed the allegation of abuse was not investigated. The Administrator stated the staff should not have asked questions to someone with a BIMS of zero .he [Resident #71] is gay and a cross dresser and he likes to masturbate himself and the nurse [LPN #5] should not have documented that. The Administrator was asked if she had interviewed Resident #269 about what happened. The Administrator stated .no I did not . The Administrator stated, [LPN #5] was asked to change the documentation in the clinical note to reflect what was seen that night not what she assumed . The facility failed to investigate the allegation of sexual abuse when LPN #5 documented Resident #71 reported that Resident #269 had touched him pointing to his groin area on 11/27/2022. The facility failed thoroughly investigate allegations of physical, verbal, and sexual abuse after being reported to staff and by staff . The facility did not provide incident reports, investigation and statements from staff or residents after becoming aware. Refer to F600 and F609.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0742 (Tag F0742)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation and interview, the facility failed to provide treatment and services ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation and interview, the facility failed to provide treatment and services to effectively manage behaviors and attain the highest practicable mental and psychosocial well-being for 1 of 10 (Resident #269) sampled residents exhibiting behaviors that included sexual, verbal, and physical behaviors. Resident #269 ejaculated on Resident #14's wheelchair and shirt, openly masturbated in common spaces in the facility, openly urinated in public common spaces in front of staff and residents, had sexual relations in room with roommate present and without privacy, touched staff inappropriately, used verbally abusive language, yelled and threw things, shoved staff against the wall, kissed staff, threw a cup hitting Resident #60 in the face, and placed Resident #60 in a trash can. The facility's failure to effectively address Resident #269's behaviors and protect all residents from those behaviors resulted in Immediate Jeopardy. Immediate Jeopardy (IJ) is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause serious injury, harm, impairment, or death to a resident. The Administrator, Assistant Director of Nursing(ADON), Regional Nurse Consultant (RNC) and Director of Regional Nurses were notified of the Immediate Jeopardy (IJ) for F-742 during the recert and complaint investigation on 5/26/2023 at 12:44 PM, in the conference room. The facility was cited Immediate Jeopardy at F-742. The facility was cited at F-742 at a scope and severity of J, which is Substandard Quality of Care. The Immediate Jeopardy began on 8/20/2022 and is ongoing. The findings include: 1. Review of the facility's policy Behavioral Health Services revised 10/24/2022, revealed .to ensure that residents receive necessary behavioral health services .policy of the facility that all residents receive care and services to assist him or her to reach and maintain the highest level of mental and psychosocial functioning highest practicable physical, mental and psychosocial well-being .defined as the highest possible level of functioning and well-being-limited by the individual's recognized pathology and normal aging process. Highest practicable is determined through the comprehensive resident assessment and by recognizing and competently and thoroughly addressing the physical, mental, and psychosocial needs of the individual .Mental disorder is a syndrome characterized by a clinically significant disturbance in an individual's cognition, emotional regulation, or behavior that reflects a dysfunction in the psychological, biological, or developmental process underlying mental functioning. Mental disorders are usually associated with significant distress or disability in social, occupational, or other important activities .Non-pharmacological intervention refers to approaches to care that do not involve medications, generally directed towards stabilizing and/or improving a resident's mental, physical, and psychosocial well-being . Mental and psychosocial adjustment difficulty refers to the development of emotional and/or behavioral symptoms in response to an identifiable stressor(s) that has not been the resident's typical response to stressors in the past or an inability to adjust to stressors as evidenced by chronic emotional and/or behavioral symptoms .Behavioral health encompasses a resident's whole emotional and mental well-being .the prevention and treatment of mental and substance use disorders, psychosocial adjustment difficulty, and trauma or post-traumatic stress disorders .The facility shall consider the acuity of the resident population. This includes residents with mental disorders, psychosocial disorders, .those with a history of trauma and/or post-traumatic stress disorder .the facility will ensure that necessary behavioral health care services are person-centered and reflect the resident's goals for care, while maximizing the resident's dignity, autonomy, privacy, socialization, independence, choice and safety .have interventions that are person-centered, evidence based, culturally competent, trauma-informed, and in accordance with professional standards of practice .provide for meaningful activities which promote engagement and positive meaningful relationships. Residents living with mental health .may require different activities .use pharmacological interventions only when non-pharmacological interventions are ineffective or when clinically indicated .reviewed and revised as needed, such as when interventions are not effective or when the resident experiences a change in condition .care specific to the individual needs of residents that are diagnosed with a mental, psychosocial, or substance use disorder, or other behavioral health conditions .care specific to the individual needs of residents .if the resident does not qualify for specialized services under PASARR [Preadmission Screening and Resident Review], but requires more intensive behavioral health services, the facility must demonstrate reasonable attempts to provide for and/or arrange for such services .pharmacological interventions shall only be used when non-pharmacological interventions are ineffective or when clinically indicated .Residents who exhibit behaviors which could endanger themselves, other residents, or staff may benefit from a behavioral contract to ensure they are receiving appropriate services and interventions to meet their needs. If a behavioral contract is used, it will only be used with residents who have the capacity to understand it .contract only be used as a method of encouraging the resident to follow their plan of care, and not a system of reward and punishment . 2. Review of medical record revealed Resident #269 was admitted to the facility on [DATE], with diagnoses of Traumatic Brain Injury after being hit by a vehicle, Traumatic Subarachnoid Hemorrhage, Muscle Spasms, Fractures of Pelvis, Left Tibia, Multiple Ribs, Anxiety, Attention Deficit Hyperactivity Disorder, Depression, and Schizoaffective disorder. Review of the Physical Therapy Evaluation and Plan of Treatment dated 4/4/2022, revealed .Clinical Impressions .Patient is noncompliant with weight bearing restrictions and is aware .Patient is moderate independent . Review of the admission Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview of Mental Status (BIMS) score of 15 indicating Resident #269 was cognitively intact, had disorganized thinking present that fluctuates (comes and goes changes in severity), had trouble falling asleep or staying asleep and had trouble concentrating on things nearly every day, and rejected care. The MDS assessment further revealed Resident #269 required extensive assistance with transfer, dressing and toilet use (with 1 person assist) and used wheelchair for mobility. Review of the care plan dated 4/13/2022, revealed the following: List of Problems .exhibits periods of disorganized thinking /inattention .has trouble concentrating on things such as reading newspaper . rejects or resists care (taking medication/ injections ADL [Activities of Daily Living] assistance or eating) .has antipsychotic drugs scheduled .At risk for injuries related to [Resident #269] has diagnosis of Diffuse Traumatic Brain Injury, Subdural Hemorrhage, and Subarachnoid Hematoma . The Goals included .[Resident #269] will not cause harm or injury to self or others over the next 90 days .Will not have injuries related to manifestations of TBI [Traumatic Brain Injury] The Interventions included .Assess potential cause(s) for deterioration (lack of sleep, medication change, illness, change in routine/activities) .move [Name of resident #269] to a quiet area for 1 on 1 interactions to reduce stimulation .conduct 1 on 1 visits .encourage visit from family, friends and clergy .use buddy system to increase participation .allow extra time in the morning before starting care/activities .assess for physical causes (pain incontinence, need for flood or water .Identify times/approaches/staff that result in least resistance .notify physician if medication refused .Talk with [Resident #269] and family about reasons for refusal of care and potential risk .When care refused, remind of potential risk Coax but do not force compliance . Record behaviors on Behavior Tracking Form and/or clinical notes .Monitor pattern of behavior (time of day, participating factors, specific staff or situations) .Remind [Resident #269] that BEHAVIOR is not appropriate .provide medication as ordered .Remove from situation; allow time to calm down .monitor for side effects of medication . Review of the April 2022 Medication Administration Record (MAR) revealed Resident #269 refused medications on 4/1 and 4/2. Review of a clinical note dated 5/21/2022, revealed .staff observed [Resident #269] in back dining room with [Resident #60] sitting in chairs .penis out and [Resident #60] had her hand on it [penis] .they [Resident #269 and Resident #60] could be seen through the windows on the 400 hall . Review of a clinical note dated 5/28/2022, revealed .Refused all evening and bedtime medications Resident came out of room walking down hallway only covered in a sheet no underwear or clothing on underneath sheet .redirected instructed to place clothes on .went back to room but did not dress . Review of the May 2022 MAR revealed Resident #269 refused medications on 5/5 and 5/28. Review of a clinical note dated 6/7/2022, revealed .Resident entered the nursing station and grabbed 'F' [Female] key .informed this resident he is to use the restroom provided in his room .resident then started walking up the hallway to the front .nurse walked down to resident's bathroom was not occupied .resident had let himself in the bathroom .nurse confronted the resident again to hand the key over once he exited the bathroom .he [Resident #269] dropped the key at my feet and proceeded to the back . Review of the updated care plan dated 6/27/2022, revealed .Engages in sexual activity w/[with] other female resident [Resident #60] A/O [alert and oriented] consenting adult. Per facility protocol residents are to be separated to individual spaces at 10:00 pm . Review of a clinical note dated 6/29/2022, revealed .female companion was noted to be in his [Resident #269] room .roommate [Resident #14] alerted staff .the patients' noted to be having an intimate moment .privacy curtained pulled and privacy was provided . Review of the Psychiatric Initial Visit Note dated 6/29/2022, revealed .Medications .tizanidine [muscle relaxer medication], gabapentin [anticonvulsant and nerve pain medication], Seroquel [antipsychotic medication], alprazolam [sedative] .stable at current dose and/or need more time to see beneficial effects .Dose reduction will cause decompensation of patient .Monitor for changes in Mood and Behavior . Review of the June 2022 MAR revealed Resident #269 refused medications on 6/2, 6/3 and 6/16. Review of a clinical note dated 7/4/2022, revealed .late entry resident and female companion [Resident #60] noted to be throwing large amount of toilet paper in toilet .notified by roommate [Resident #14] .stated had done this 3 times in the last week and he had to pluge [plunge] the toilet each time . Review of a clinical note dated 7/14/2022, revealed .having increase behaviors such as banging the computer across the end of his bed .cursing roommate [Resident #14] .naked in hallway/ painting floors with toothpaste out of ordinary movements body movements Review of a Psychiatric Note dated 7/25/2022, revealed .Received telephone call 7/14/22 patient with out of character abnormal bizarre behaviors of cursing masturbating in front of staff, wearing sheet and urinating in halls .Order given for Haldol IM [Intramuscular] .Patient reports of not wanting another injection 'it made me feel bad' .He reports of taking his medication with recent change from AM to PM .endorsed he would take it .Medications Tizanidine, gabapentin, Seroquel and alprazolam . Review of the July 2022 MAR revealed Resident #269 refused medications on 7/2, 7/6, 7/8, 7/20 and 7/30. Review of a clinical note dated 8/16/2022, revealed .refused all meds .exhibited inappropriate behavior toward CNA [Certified Nursing Assistant] in shower . Review of a clinical noted dated 8/20/2022, revealed patient up yelling in the hallway .ejaculated on roommates w/c and shirt, throwing things in the room .weekend supervisor spoke with resident .MD called .new order for Ativan [Sedative] and Seroquel [Antipsychotic] patient refused. Review of a clinical note dated 8/28/2022, revealed .having sex with female resident [Resident #60] .seen having sex in the back dining room . Review of a clinical note dated 8/30/2022, revealed .having inappropriate sexual relations with Resident #60 while her roommate [Resident #76] was present .roommate [Resident #76] did not approve and was upset . Review of the August 2022 MAR revealed Resident #269 refused medications on 8/13, 8/14, 8/15, 8/16, 8/17, 8/19, 8/20, 8/22, 8/26 and 8/27. Review of a clinical note dated 9/9/2022, revealed .put lunch tray in hallway, went into the bathroom had bm [bowel movement], carried it out and placed it on the plate [of the lunch tray he had placed in the hallway] . Review of a clinical note dated 9/10/2022, revealed .informed by housekeeping resident urinating in his washbasin .yelling at the housekeeper for stealing his basin .proceeded to urinate in the floor .yelled at housekeeper to clean up his mess .seen trying to remove the white pipe under bathroom sink .broke footboard threw in floor . Review of a clinical note dated 9/13/2022, revealed .up in doorway naked waving for female companion to come to his room Review of a late entry clinical note dated 9/14/2022, revealed .has increased behaviors .blocking bathroom door and pathway from roommate (Resident #14] . Review of a Psychiatric Note dated 9/14/2022, revealed .Received telephone call this am for escalating mood and behaviors with order given for Haldol injection .described with sitting in doorway disrobed with declining to move accompanied with blank stare and prior he was flailing arms and disruptive to others with trying to get attention from female resident .he has been disrobing, declining medications and toileting in inappropriate locations .staff further reports of talking when no none is present, delusional thinking and varying sleep patterns of both insomnia and hypersomnia .agrees to utilize injection for mood . Assessment .Schizoaffective disorder, bipolar type (disorder) . Review of the care plan dated 9/30/2022, revealed .receiving antianxiety drugs on a regular basis; Diagnosis of Anxiety Disorder .Provide quiet atmosphere . Record behavior on Behavior Tracking Form and/or clinical notes . This care plan was updated on 9/30/2022 and revealed Engage [Resident #269] in group/individual activities . Review of the September 2022, MAR revealed Resident #269 refused medications on 9/1, 9/2, and 9/9. Review of a clinical note dated 10/2/2022, revealed .found coming out of female patient room at 0200 [2:00 AM] .females in room seemed to be untouched and unharmed .when confronted resident stated I don't know something just came over me .instructed to put on gown and get in bed . Review of an additional clinical note dated 10/2/2022, revealed .naked in hallway after urinating in doorway across the hall .refusing to keep curtain pulled when female patient visiting .upset being told could not walk around naked .came out in hall and urinated on the floor . Review of the quarterly MDS dated [DATE], revealed BIMS score of 15 indicating cognitive intact, disorganized thinking present, fluctuates, trouble falling asleep or staying asleep and trouble concentrating on things nearly every day, rejection of care occurred 1 to 3 days. Required extensive assistance with transfer, dressing and toilet use with 1 person assist with one side lower extremity impairment. Used wheelchair for mobility. Review of the revised care plan dated 10/10/2022, revealed .talks to self/others not present-new onset .Current level of mobility will be maintained within a safe/secure environment . There were no additional interventions in the care plan for this behavior. Review of a clinical note dated 10/18/2022, revealed .observed resident attempting to touch a female resident's buttocks .because it would make her mad Review of a Psychiatric Note dated 10/21/2022, revealed . he has been disrobing, declining medications and toileting in inappropriate locations .staff further reports of talking when no none is present, delusional thinking and varying sleep patterns of both insomnia and hypersomnia .agree to medication compliance and personal hygiene . Assessment .schizoaffective disorder, bipolar type .Medications Haldol injection ,Tizanidine, gabapentin, Seroquel and alprazolam . Review of the October 2022 MAR revealed Resident #269 refused medications on 10/18 and 10/26. Review of a clinical note dated 11/9/2022, revealed .asking for medication .put medication in cup and patient acted like he took his meds .tossed it to another resident which spoke up and gave it to the nurse .asked why he did that .[Resident #269] stated 'OH DID I DROP SOMETHING' . Review of the clinical note dated 11/10/2022, revealed [Resident #269] and [Resident #60] were in the facility dining room having sexual behaviors. Staff members had told [Resident #269] that they couldn't do that in the dining room. After hearing a loud noise staff entered the dining room and found [Resident #60] in a garbage can with bottom in trash can and legs and arms hanging out. [Resident #269] was across the room looking out of the doorway. Staff asked [Resident #60] how she got in the trash can. [Resident #60] stated he put me in it. [Resident #269] was asked if he put [Resident #60] in the trash can and he said yes. Resident #269's care plan was not updated for interventions. Review of a clinical note dated 11/11/2022, revealed .slapped Maintenance man on bottom .urinating in vases and wash basin .bm [bowel movement] under bed and on food tray. urinating in bushes in front of building . Review of a clinical note dated 11/13/2022, revealed .put BM on his bed and then got upset with staff for changing bed .I was saving it for when I needed, then patient started yelling at roommate . Review of a clinical note dated 11/14/2022, revealed .sitting in roommates bed eating roommates lunch plate .he plead the 5th .refused gabapentin . Review of a clinical note dated 11/17/2022, revealed .pt [patient] in front lobby .with only gown on .female friend [Resident #60] sitting in chair next to him .noted to have his left hand under his gown masturbating while female had her head on his left shoulder and moving her right hand towards his private area .redirected by social worker . Review of a clinical note dated 11/20/2022, revealed .came to front of the building and told two CNA's [Certified Nursing Assistant] 'hey guys I've got something I need you to take care of' patient pulled his gown up and exposed his erect penis to staff and visitors .redirected . Review of a clinical note dated 11/27/2022, revealed .came out of room place [placed] dishes in floor .ejaculated in his dessert dish in front of this nurse .later in the shift was caught masturbating in front of female companion [Resident #60] .later witnessed by CNA found in back dining room .masturbating while she [Resident #60] watched . Review of the November 2022 MAR revealed Resident #269 refused medications on 11/21, 11/22, 11/25, 11/28 and 11/29. Review of a clinical note dated 12/9/2022, revealed .pt [patient] was seen dropping his pants on 300 hall, voiding in middle of the hallway .pt [patient] states 'I don't know what to tell you' . Review of the December 2022 MAR revealed Resident #269 refused medications on 12/2 and 12/3. Review of a clinical note dated 12/16/2022, revealed .it was reported that resident [Resident #269] was being ugly and threatening another resident at which point resident became agitated when he discovered behavior had been witnessed .begin to yelling and throwing things .removed companion [Resident #60] from the situation .[Resident #269] became even more agitated . resident had altercation with a staff member, grabbed staff by shoulders and aggressively pushed her up against the wall kissing her on the forehead and cheek. police called and was transported per EMS at 0037 [12:37 AM] . The resident was transported to the hospital. Review of the care plan dated 12/16/2022, for Resident #269 revealed Problems .behavior status has deteriorated since last assessment having episodes of increased behaviors (exposing self in hallways, voiding, defecating in inappropriate areas, pushing, shoving staff members) .Goal Behavior will stabilize/improve over the next 90 days .Interventions .Document baseline behavior status; monitor /record changes .Assess potential cause(s) for deterioration . Resident #269 was not readmitted back into the facility and was discharged as of 12/16/2022. 3. Review of the clinical note for Resident #14 dated 8/9/2022, revealed, .Called to patient's room by him waving his arms. He pointed to his room and asked me to go in his room. Once he prayed, pointed to Heaven, and informed me that God wanted him to tell me what he was about to tell me, he began to verbally tell me of complaints of his roommate [Resident #269]. The roommate does not keep as tidy a room as [Resident #14] and this bothers him. Roommate's girlfriend [Resident #60] has been told to not be in the room. However [Resident #14] reports she [Resident #60] has been in there several times the past week and no one attempts to redirect her. Roommate keeps bathroom door open at night and [Resident #14] feels this isn't safe as staff are unable to visualize him and roommate on their rounds. He simply wanted me to chart this to voice his concerns. He stated he does not want any further action at this time . Review of the clinical note for Resident #14 dated 8/20/2022 at 6:05 AM, revealed . this morning patient in hallway waving his arms to get attention. patient c/o of his roommate [Resident #269] ejaculating in his chair and on his shirt. grievance form filled out. weekend supervisor aware. assisted patient in cleaning off his w/c and changing his shirt . 4. Review of the clinical note for Resident #60 dated 11/10/2022, revealed [Resident #269] and [Resident #60] were in the facility dining room having sexual behaviors. Staff members had told [Resident #269] that they couldn't do that in the dining room. After hearing a loud noise staff entered the dining room and found [Resident #60] in a garbage can with bottom in trash can and legs and arms hanging out. [Resident #269] was across the room looking out of the doorway. Staff asked [Resident #60] how she got in the trash can. [Resident #60] stated he put me in it. [Resident #269] was asked if he put [Resident #60] in the trash can and he said yes. Review of a clinical note for Resident #60 dated 11/20/2022, revealed .patient [Resident #269] came in from smoking a cigarette with staff and when he saw his female friend [Resident #60], waiting for him in the lobby .he [Resident #269] proceeded to throw a cup hard and hit her in the face with it .CNA [Certified Nursing Assistant] witness the occurrence .the two were instructed to separate but did not listen .CN [Charge Nurse] was able to get female resident away from him . 5. Review of an inactive clinical note for Resident #71 dated 11/27/2022, revealed LPN #5 documented, .writer and CNA were walking by .witnessed pt [Resident #269] without clothes, sitting in front of his roommate [Resident #71] who had his pants down .Roommate [Resident #71] was removed from the situation and brought to a neutral area .Patient [Resident #71] stated he was touched inappropriately by his roommate [Resident #269] .when asked what happened he [Resident #71] stated down there and pointed to his genital area .Asked if [Resident #269] had touched him inappropriately he stated yes . An interview with LPN #5 confirmed that the Administrator instructed the LPN to rewrite this note and it was errored as inactive. Review of a clinical note for Resident #71 dated 11/27/2022, revealed staff walked past the room and found Resident #269 naked sitting on the bed and Resident #71's pants were down. Resident #71 reported to the staff member that his roommate, Resident #269, was sexually inappropriate with him. Medical record review showed there was no investigation of this incident. 6. Review of a written statement dated 12/16/2022, by CNA #3 revealed on 11/20/2022, staff witnessed Resident #269 throw a cup and hit Resident #60 in the face. Further review of a statement by CNA #3 on 12/16/2022, Resident #269 verbally threatened Resident #60 saying he would beat the [F word expletive] out you if you don't hurry up and suck my [D word expletive]. CNA #3's statement revealed a staff member (CNA #1) intervened on 12/16/2022, and Resident #269 began turning over tables, knocking the refreshment kool-aide off the table in the floor, attempted to turn over linen cart, disrobed and pinned CNA #1 against the wall and kissed her and the police were notified by staff. 7. During an interview on 5/3/23 at 3:45 PM, with Resident #14 in the resident's room, Resident #14 communicated with the surveyor regarding Resident #269. Resident #14 uses pictures, gestures, prewritten words, and [NAME] twice for yes. Resident had a meal ticket belonging to Resident #269 and pointed to Resident #269's name on the meal ticket. Resident #14 then got a calendar and counted out months pointing on calendar. Resident #14 then begin to reenact by removing his clothing, took off shirt and the pulled down his pants revealing his underwear then stood up by head of bed and began gesturing as masturbating and motioned ejaculating putting hands over his face and head. Resident motioned that he was asleep when this happened. Resident#14 went to bedside dresser and retrieved a folded a white pillowcase and brown paper towel wrapped in clear plastic; the resident unfolded the pillowcase. Observations revealed the pillowcase was stained with yellow stains. Resident #14 removed the paper towel from the clear plastic and gestured as if he wiped his face. The surveyor asked Resident #14 if the stains on the pillowcase was semen, Resident #14 clapped twice, indicating the answer was Yes. Resident #14 was asked if he wiped his face with the paper towel, he clapped yes and thumbs up. Resident #14 laid the pillowcase at the head of the bed and spread the pillowcase out and laid his head on it gesturing that he had his eyes closed. The surveyor asked if he asleep when this happened, he clapped twice for yes. The surveyor asked Resident #14 to confirm that one night while he was asleep, he was awakened by (Resident #269) standing over him naked masturbating and ejaculating on your face. Resident #14 confirmed by shaking head yes and clapping twice. The surveyor asked Resident #14 if this had happened before and Resident #14 clapped twice for yes. Resident #14 then pointed to the month of August on the calendar and gestured he [Resident #269] ejaculated on his arm and wheelchair. Resident #14 was asked if he reported this to a staff member when this happen, he nodded yes and pointed to words printed on paper. Resident #14 pointed to LPN #3's name. Resident #14 was asked if anyone ever came back to talk to him about this incident, he nodded, no. Resident #14 attempted to hand surveyor the stained pillowcase, Resident #14 was told to place the items back where he kept them. During an interview on 5/4/2023 at 11:00 AM, Resident #14 was sitting in the doorway of his room and motioned for this surveyor to come to his room. Resident #14 put 2 hands together in a praying motion up to his mouth and stated, I'm speaking to you cause God told me it was OK, that I could use my voice to tell you what has been going around here. The surveyor asked Resident #14 to clarify information from yesterday and he said, Ok. Asked if Resident #269 had sexually abused him in other ways besides ejaculating on him that night and if it happen more than once. Resident #14 stated that Resident #269 did not stick his penis in my butt hole, if that is what you are asking. He also stated Resident #269 would masturbate and ejaculate in front of him all the time and would be having sex with his girlfriend (Resident #60) in the bed and (Resident #14) the curtain was not closed. He stated that Resident #269 had ejaculated on me and another resident. Resident #14 did not name the other resident but did say Resident #269 masturbated and ejaculated on his (Resident #14) shirt and wheelchair and has evidence. Resident #14 stated he told (name of LPN #3) and she helped him get cleaned up. Resident #14 stated Resident #269 had another woman not (Resident #60) in his bed one night and it was (Resident #53) she came in the room and Resident #269 was lying in the bed naked. Resident #14 stated that Resident #53 came to the room, the curtain was not pulled and she had her hand on his (Resident #269) penis for 35 minutes. I know, I looked at the clock she was stroking it toward her face, she then dropped her pants. She had a diaper on and then the nurse (LPN #3) came in and made them stop. Resident #14 said he didn't know if it was reported or not. Resident #14 stated that Resident #269 had sex with Resident #60 while she (Resident #60) was on her cycle. Resident #14 said she (Resident #60) left the sanitary pad with blood on it and that Resident #14 saved it with the other evidence. Resident #14 said he lived with him Resident #269 for 6 months and staff was aware of his (Resident #269's) behaviors, he (Resident #14) stated, Yes they all know. [The Administrator] gave him [Resident #269] permission to go around and terrorize people. [Resident #269] had the activity plaque from the wall he said [Administrator] gave it to him . Resident #14 stated that (Resident #269) had the authority to terrorize people. Resident #14 was asked who they were and Resident #14 stated the Administrator, ADON and the DON knew about Resident #269 but were not going to do anything. Resident #14 stated that Resident #269 pretty much did what he wanted to and to who he wanted to and they did not want to make him mad. Resident #14 stated, all the nurses and charge nurses would make him put his clothes on all the time, they knew he (Resident #269) was not taking his medications. During a telephone interview on 5/8/2023 at 1:38 PM with CNA #3, CNA #3 verified that Resident #269 threw a cup and hit Resident #60 in the face. During a telephone interview on 5/9/2023 at 8:00 AM, CNA #1 was tearful when she stated, .He knew exactly what he was doing and that's what I told the police .I was afraid .[Resident #269] was strong and quick and I could not get myself away from him
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the Board of Examiners of Nursing Home Administrators (BENHA) Form, the Administrator job description, the Di...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the Board of Examiners of Nursing Home Administrators (BENHA) Form, the Administrator job description, the Director of Nursing Job Description, and the Assistant Director of Nursing job description, policy review, and interview, the facility Administration failed to provide oversight to ensure systems and processes were consistently followed, failed to implement policies and procedures to ensure residents were free from verbal, physical, and sexual abuse, failed to report and investigate all allegations of abuse, and failed to provide appropriate treatment and services for resident behaviors. The Administration's failure to identify, protect, investigate and report abuse allegations resulted in Immediate Jeopardy when on 8/20/2022 Resident #14 reported to a staff member that Resident #268 ejaculated on his chair and on his shirt, on 11/10/22, 11/20/2022 and 12/16/2022 staff reported that Resident #269 was physically and verbally abusive to resident #60, and on 11/27/2022 Resident #71 reported that Resident #269 had inappropriate sexual behaviors toward Resident #71. The Administration's failure to effectively address Resident #269's behaviors resulted in Immediate. Immediate Jeopardy is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. The Administrator, the Assistant Director of Nursing, the Assistant Director of Nursing 2, the Assistant [NAME] President of Clinical Operations, the Certified Dietary Manager, the Kitchen Supervisor, the Social Services Director, the Housekeeping/Laundry Supervisor, the Maintenance Assistant were notified of the Immediate Jeopardy for F-835 on 6/1/2023 at 6:04 PM, in the conference room. The facility was cited at F-835 at a scope and severity of J, which is Substandard Quality of Care. A partial extended survey was conducted from 5/31/2023 through 6/2/2023. The Immediate Jeopardy began on 8/20/2022 and is ongoing. The findings include: 1. Review of the BENHA form revealed the facility has had one Administrator in the past 12 months, the Current Administrator, with a hire date of 7/1/2004. 2. The facility's Administrator Job Description revised 9/21/2020 revealed, .responsible for establishing and directing the facility's overall day-to-day operations, both internal and external, and coordinate and maintain compliance to maximize high standards of care to patients .conduct in-service and supervisory training meeting. Meet with personnel as required and scheduled to assist in identifying and correcting issues, and/or the improvement of services .inspect facility and direct repairs/new construction programs .execute purchases of major equipment and supplies for the facility .ensure cognizance of appropriate admission, transfer and discharge of patients .direct various committees of the facility (i.e., care plan, infection control .quality assessment and assurance, etc.) perform routine rounds at routine intervals during all 24 hour shifts to ensure proper care of residents and staff is working efficiently .assist in compliance efforts regarding state and/or federal requirements .monitor procedures to ensure compliance with the state and federal guidelines, laws, regulations and company policies .able to gather and analyze data and reach appropriate conclusion; solve problems in a timely manner. Use logic and reasoning to identify changes in patients' condition to determine the correct plan of action . Review of the facility's Director of Nursing [DON] Job Description revision date 12/7/2020 revealed, .manage the nursing department and administer the nursing programs in compliance with state and federal regulations .plan, develop, organize, implement, evaluate and direct the Nursing Services Department, as well as related programs and activities, in compliance with rules and regulations governing long term care facilities .and in accordance with facility policy .recognize and respond to changes in residents' conditions and document observations, interviews and outcomes . Review of the facility's Assistant Director of Nursing [ADON] Job Description revision date 11/2/2020 revealed, .provide nursing services under the direction of the Director of Nursing in accordance with established policies and procedures of the facility, and local, state and federal regulations, to maximize the fulfillment of care-giving needs of the residents .evaluate resident conditions; assist in development of overall care plans for residents .review and re-write care initiatives as directed .assist in facilitating the coordination of nursing services leave with interdisciplinary team. Assist in reviewing, monitoring, intervention and documentation of complaints and grievances from residents, families, visitors and employees. Assist in organizing, managing, reviewing, monitoring, authorizing and administering nursing care functions for residents .participate in various meetings of the facility .quality assessment and assurance . 3. Review of the facility's Abuse Prohibition Plan revised date 10/24/2022 revealed .The facility has a zero -tolerance policy for abuse. Verbal, mental, sexual or physical .the Administrator shall investigate or assign the investigation to designated facility personnel .the investigation shall begin immediately. The information gathered, and the findings/conclusion shall be provided to the Administrator .The administrator shall provide a written report of the results of all abuse investigations and appropriate action taken to the State Agency . Immediately upon receiving a report of alleged abuse, the Administrator, and/or the designee shall coordinate delivery of appropriate medical and/or psychological care and attention. Ensuring safety and well-being of the vulnerable individual are of utmost priority. Safety, security and support of the Resident, their roommate .other Residents with the potential to be affected shall be provided .If the alleged offender is a facility Resident, the staff member shall immediately remove the perpetrator from the situation and another staff member shall stay with the alleged offender and wait for further instruction from Administration. If the situation is an emergent danger to the other Residents, 911 shall be called for immediate assistance . the Administrator or Director of Nursing must be notified immediately of such incident. Delayed reports of abuse incidents or allegations must be reported immediately to the Administrator or Director of Nursing, even though there is a time lapse since the incident occurred. Reporting procedures should be followed as outlined in this policy .Upon receiving reports of physical or sexual abuse, a licensed nurse or physician shall immediately examine the resident. Findings of the examination must be recorded in the resident's medical record. NOTE: If sexual abuse is suspected, the Resident SHALL NOT be bathed, and clothing or linen shall not be washed. No items shall be removed from the area in which the incident occurred. The police shall be called immediately. Upon receiving a report of abuse or allegation of abuse, it may be necessary to remove the resident from the location of the occurrence to ensure their safety and comfort .if indicated, a staff member may be assigned individually to ensure their safety and comfort are maintained .The Administrator shall involve key leadership personnel as necessary to assist with reporting, investigation and follow up. The Administrator shall ensure residents are safe and receiving quality care Review of the facility's policy Behavioral Health Services revised 10/24/2022, revealed .to ensure that residents receive necessary behavioral health services .all residents receive care and services to assist him or her to reach and maintain the highest level of mental and psychosocial functioning highest practicable physical, mental and psychosocial well-being .defined as the highest possible level of functioning and well-being-limited by the individual's recognized pathology and normal aging process .Residents living with mental health .may require different activities .use pharmacological interventions only when non-pharmacological interventions are ineffective or when clinically indicated .reviewed and revised as needed, such as when interventions are not effective or when the resident experiences a change in condition .care specific to the individual needs of residents that are diagnosed with a mental, psychosocial, or substance use disorder, or other behavioral health conditions .care specific to the individual needs of residents .if the resident does not qualify for specialized services under PASARR [Preadmission Screening and Resident Review], but requires more intensive behavioral health services, the facility must demonstrate reasonable attempts to provide for and/or arrange for such services .Residents who exhibit behaviors which could endanger themselves, other residents, or staff may benefit from a behavioral contract to ensure they are receiving appropriate services and interventions to meet their needs. If a behavioral contract is used, it will only be used with residents who have the capacity to understand it .contract only be used as a method of encouraging the resident to follow their plan of care, and not a system of reward and punishment . 4. The facility Administration failed to implement policies and procedures to ensure residents were free from abuse, and failed to identify, investigate and report allegations of abuse. On 8/20/2022 Resident #14 reported to a staff member that Resident #269 ejaculated on his chair and on his shirt. On 11/10/22, 11/20/2022 and 12/16/2022 staff reported that Resident #269 was abusive to Resident #60. On 11/27/2022 Resident #71 reported that Resident #269 had inappropriate sexual behaviors toward him (Resident #71). Refer to F-600, F-609, and F-610. 5. The facility Administration failed to ensure Resident #269's behaviors were effectively addressed to assist in reaching and maintaining their highest level of mental and psychosocial functioning and highest practicable well-being. Resident #269 was admitted to the facility on [DATE] with diagnoses of Traumatic Brain Injury after being hit by a vehicle, Traumatic Subarachnoid Hemorrhage, Muscle Spasms, Fractures of pelvis, Left Tibia, Multiple ribs, Anxiety, Attention Deficit Hyperactivity Disorder, Depression, and Schizoaffective disorder, Resident #269 was discharged from the facility on 12/16/2022. Between 4/1/2022 and 12/16/2022, Resident #269 exhibited the behaviors of masturbating and ejaculating in common spaces in the facility and his room in view of others, urinated in public common spaces in front of staff and residents, exhibited aggression towards staff and residents, inappropriately touched staff, refused medications, walked the hallway naked, placed his bowel movement in the hallway on his lunch tray, talking to self/others not present, gave his medication to another resident, and asked the facility staff to take care of his erect penis. Refer to F-742. 6. During an interview on 5/18/2023 at 2:33 PM, with the Administrator regarding Resident #71's allegation, the Administrator stated, . [Resident #71] is gay and a cross dresser with a BIMS of 0 with all kinds of inappropriate behaviors, anyway and the staff was leading [Resident #71] by questioning him .they should have noted what they saw not what was said after they asked .[Resident #269] was not interviewed regarding this incident . Further interview revealed the Administrator confirmed she had LPN #5 rewrite the 11/27/2022 clinical note because the staff made an assumption and they shouldn't have interviewed Resident #71 because he had a BIMS of 0. An interview on was conducted with the Administrator and Assistant Director of Nursing (ADON) on 5/25/2023 at 12:22 PM, regarding Resident #269's behaviors and abuse as follows: The Administrator confirmed they were aware of the 8/20/2022 incident involving Resident #269 ejaculating semen on Resident #14's wheelchair and shirt on 8/20/2022. The Administrator confirmed that Resident #269 was not moved to another room until a month later on 9/16/2022. The Administrator stated .this [8/20/2022 incident] was a behavior [Resident #269] .and he [Resident #269] was redirected . The Administrator stated, .[Resident #14] was hard to get along with and OCD [obsessive compulsive disorder] . did not want [Resident #269] to be his roommate .they argued all of the time . The ADON stated, regarding the 11/10/2022 and 11/20/2022 incidents, .after talking to both residents [Residents #269 and #60] we determined the incident was horseplay .a behavior .he hit her on the side of the head .he didn't mean to hit her . The Administrator stated, .we were redirecting his [Resident #269] behaviors .undressing and masturbating in public .the incident with [Resident #71] was not investigated because it was a behavior and the nurses charted their opinion of what happened because staff asked [Resident #71] who has a BIMS of 0 leading questions .they were making an assumption . When asked about the 12/16/2022 incident the Administrator stated, .this was not an incident it was a behavior and the police should not have been called because it was resident to staff and the staff had [Resident #269] upset when they had told him to not threaten physical abuse to Resident #60 .he kissed the staff in an apologetic manner .I told [CNA #1] she should have let him act out and maybe it would not have gotten to that point . The ADON stated, .[Resident #269] was throwing a temper tantrum . The Administrator and ADON confirmed behaviors were not updated for Resident #269 stating that the care plan should have been updated with behaviors or new behaviors. The Administrator and the ADON further confirmed behaviors were not being tracked or trended and did not have Behavior Tracking Forms until putting together the Immediate Jeopardy (IJ) removal plan for the IJs cited during this survey. During an interview on 6/1/2023 the Administrator was asked about behaviors and what is discussed regarding behaviors. The Administrator stated .I have an agenda that I go by in QAPI [Quality Assurance and Performance Improvement] .Behaviors has not been discussed .we discuss behaviors in our morning meetings .any new behaviors brought up we will try to find the root cause .we look at the documentation in the clinical notes . The Administrator was asked if there was any tracking or trending data related to behaviors. The Administrator stated, .behaviors is going to be added to our agenda and behaviors will be discussed daily and then weekly . The Administrator was asked what was being done when Resident #269's behaviors began to escalate. The Administrator stated .we would depend on psych NP to make recommendations. We tried to go to the shot .[Resident #269] didn't like the way it made him feel and I think the Psych NP recommended some progesterone but it was up to the primary to make that call and I think he refused it anyway .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview, the facility failed to provide effective housekeeping and maintenance servic...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview, the facility failed to provide effective housekeeping and maintenance services to maintain a sanitary, orderly, and comfortable environment as evidenced by the odor of urine in the 500 Hall hallway and rusty and dirty over bed tables in 1 of 5 hallways (Hallway 500) observed. The findings include: 1. Review of the facility's policy, titled Residents Rights and Resident Responsibilities, with a revision date of 10/22/2022, revealed, . The resident has a right to a safe clean comfortable and home like environment . Based on review of the facility's undated Housekeeping Department Overview .Clean .areas that have odors .clean .over bed-tables .deep clean beds . Housekeeping Duties review .Clean and disinfect bedside tables , Housekeeping Outline (Job Responsibilities) review . Housekeepers should then begin cleaning their zone .doing a complete job . specific areas to be clean .patient room furniture . Before end of shift, all areas should be rechecked . Review of a Housekeeping/Laundry Supervisor job description dated on 11/23/2011 revealed, .implement, evaluate and direct the Housekeeping and Laundry Departments .Assist in housekeeping .Report all incidents .conditions or equipment to Administrator .Make routine rounds .monitor equipment . Review of an undated Maintenance Supervisor job description, .Conduct regular rounds of the facility to check all maintenance zones to ensure the quality control .and correct or report .damage to the Administrator . 2. Observation in room [ROOM NUMBER] A revealed the following: On 5/2/2023 at 10:35 AM revealed a plate of food. On 5/4/2023 at 10:32 AM revealed the over bed table had white food particles and the legs of the over the bed table was dirty and rusty. On 5/8/2023 at 4:16 PM revealed the top of the over bed table has a shiny, thick, sticky substance on it and the leg and the base of the over bed table was rusty and had a buildup of white grime. During an observation and interview in room [ROOM NUMBER] A, on 05/11/23 at 10:13 AM, the Maintenance Supervisor confirmed the base of the resident's over bed table was rusty and the top of the over bed table was dirty from spill of liquid. During an interview on 5/11/23 at 10:20 AM, in room [ROOM NUMBER] A, the Housekeeping Supervisor was asked if the top of the over bed table was dirty. The Housekeeping Supervisor stated, Yes and it is rusty. The Housekeeping Supervisor looked at the base of the resident's over bed table and stated, looks like a buildup of spills, it needs to be cleaned. During an observation and interview 05/11/23 at 10:24 AM, Housekeeper #1 confirmed that she had cleaned room [ROOM NUMBER] but, did not clean the over bed table. 3. Observations in the 500 Hall revealed the following: On 5/1/2023 at 11:55 AM, there was a strong odor of urine. On 5/8/2023 at 9:06 AM and 10:21 AM, there was a strong odor of urine. On 5/10/2023 at 7:49 AM and 9:50 AM, there was a strong odor of urine. 4. Observations in room [ROOM NUMBER] B revealed the following: On 5/1/2023 at 11:55 am, the room had a strong odor of urine. On 5/1/2023 at 3:30 PM, the room had a strong odor of strong urine and the top of the over bed table had food crumbs and a spilled substance lined around the edges. On 5/2/2023 at 11:20 AM, the over bed table was dirty with crumbs of food. On 5/2/2023 1:37 PM, the over bed table was dirty and had a dirty bowl and a cup with a white substance in it. On 5/2/2023 at 4:03 PM, the over bed table was dirty with a sticky, shiny substance and had the same dirty bowl and in the bottom of a dirty cup was a dried up white substance, and an empty [named] restaurant bag. On 5/4/23 at 10:23 AM, the over bed table had a dirty fork, crumbs of food, and a spilled substance that had a sticky, shiny film. On 5/8/2023 AT 10:45, on the top of the refrigerator was a plate of food with a roll, mashed potatoes, carrots, and a round red stained food item. The room had a strong odor of urine. On 5/10/2023 at 7:49 AM and 9:53 AM, there was a strong odor of urine. During an interview on 5/11/2023 at 9:00 AM, the Assistant Maintenance confirmed the maintenance department is in charge of the replacement on all equipment or furniture in the residents' rooms. During an interview on 5/11/2023 at 10:08 AM, in room [ROOM NUMBER] B the Maintenance Supervisor was asked to describe the over bed table. The Maintenance Supervisor stated, a rusty over the bed table. Confirmed the top of the over bed table had a round shaped stain on it and the edges of the over bed table was covered with a substance that had dried. 5. During an observation and interview on 5/11/2023 at 10:07 AM, in room [ROOM NUMBER] A, revealed stains on the over bed table. The Maintenance Supervisor confirmed the over bed table needed to be cleaned. 6. During an interview on 05/11/23 at 10:16 AM, in room [ROOM NUMBER] B, the Housekeeping Supervisor and the Maintenance Supervisor confirmed the base of the over bed table was rusty. During an interview on 05/11/23 at 10:17, in room [ROOM NUMBER] A, the Housekeeping Supervisor confirmed the base of the over bed had a buildup of dirt and needed to be cleaned. 7. During an interview on 5/11/2023 at 9:00, the Assistant Maintenance confirmed the maintenance department is in charge of the replacement on all equipment or furniture in the residents' rooms. During an interview on 05/11/23 at 9:23 AM, the Housekeeping Supervisor confirmed the housekeepers start cleaning the residents' rooms after breakfast, stop during the times that lunch is served to the residents, and back cleaning after lunch and the housekeepers stop working at until 2:45 PM. The Housekeeper Supervisor was asked what the housekeepers duties are. The Housekeeper Supervisor stated, Get garbage, clean sinks, toilets, bedside tables, over the bed tables, the bed and bed rails and if after 3pm, the CNAs are responsible for housekeeping. During an interview on 5/30/2023 at 1:37 PM, the Administrator (ADM) was asked who responsible to make rounds in the rooms to ensure that equipment does not need to be replaced. The ADM stated, Maintenance The ADM was asked who is responsible to make rounds in the rooms to ensure the residents' rooms are clean. The ADM stated, Housekeeping Supervisor. The ADM was asked should staff clean dirty over bed tables and remove dirty plates and utensils from the residents' rooms. The ADM stated, Yes. The ADM was asked, should rusty over bed tables be replaced. The ADM stated, repaired or replaced. The ADM was asked, should there be strong smell of urine in the hallway and in residents' rooms. The ADM stated, No, not lingering odor it needs to be for a short term. The ADM was asked, what should staff do when they smell strong urine in the hallway and a resident's room. The ADM stated, investigate and eliminate.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, facility investigation review, and interview, the facility failed to prevent misa...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, facility investigation review, and interview, the facility failed to prevent misappropriation of resident's medication for 1 of 1 (Resident #20) residents reviewed for misappropriation. The findings include: 1. Review of the facility's Medication Administration: Controlled Medications, policy revised 10/24/2022 revealed, .Controlled substances are stored in a separate compartment of a non-automated dispensing system or other locked storage unit with access limited to approved personnel .All controlled substances (Schedule II, III, IV, V) are accounted for in one of the following ways .on cart/cabinet/refrigerator are sent with a Controlled Drug Receipt/Record/Disposition form .once received .placed in the cart or cabinet and recorded on the Narcotic Control Record .Controlled Substances are stored under double lock until administered to the resident .The Medications delivered are recorded on the Narcotic Drug Record and stored in the controlled drug storage area by the nurse accepting delivery and a licensed witness .Controlled Drug Receipt/Record/Disposition forms are placed in the narcotic record book once verified with the medications and documented as such in the appropriate area on the form .Any discrepancies which cannot be resolved must be reported immediately .The DON, charge nurse, or designee must also report any loss of controlled substances when theft is suspected to the appropriate authorities such as local law enforcement, Drug Enforcement Agency, State Board of Nursing, State Board of Pharmacy and possibly the State Licensure Board for Nursing Home Administrators .Staff may not leave the area until discrepancies are resolved or reported as unresolved discrepancies . Review of the facility's Medication Administration: Medication, Controlled and Biological Storage, Night/Emergency Box and Backup Pharmacy, policy effective 9/20/2022 revealed .It is the policy of this facility to ensure all medications housed on our premises will be stored in the pharmacy and/or medication rooms .to ensure proper .security .All drugs and biologicals will be stored in locked compartments ( .medication carts, cabinets, drawers, refrigerators, medication rooms) under proper .controls .Only authorized personnel will have access .Schedule II drugs and back up stock of Schedule III, IV, and V medications are stored under double lock and key .Any discrepancies which cannot be resolved must be reported immediately .a thorough investigation will be conducted in the event of a discrepancy in the count .Complete an incident report detailing the discrepancy, steps taken to resolve it, and the names of all licensed staff working when the discrepancy was noted . 2. Review of the medical record revealed Resident #20 was admitted to the facility on [DATE], with diagnoses of Diabetes Mellitus, Acquired Absence of Leg (Left Below the Knee Amputation), Hypertension, Depression, Benign Prostatic Hyperplasia, Peripheral Vascular Disease, and Chronic Obstructive Pulmonary Disease. Review of Skilled Nursing Visit Note, Plan of Care Narrative note dated 3/23/2023, revealed .Hospice admission .3/23/2023 .Terminal diagnosis .Peripheral vascular disease . Review of a Controlled Drug Receipt/Record/Disposition form dated 6/28/2023 revealed, .Date Dispensed .6/28/2023 .[for Resident #20] .OXYCODONE-APAP 7.5-325MG .Signature of Nurse receiving medication .[signatures of LPN #6 and LPN #7] .MISSING . Review of the quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #20 was assessed with a Brief Interview for Mental Status score of 14, indicating Resident #20 was cognitively intact, required extensive assistance to total assistance with Activities of Daily Living, had Range of Motion Limitation (ROM) on 1 side of the lower extremities, incontinent of both bowel and bladder, and had active diagnoses of Peripheral Vascular Disease, Acquired Absence of Left Leg Below Knee, and Benign Prostatic Hyperplasia, and was receiving Hospice Services. Review of the undated Care Plan revealed .receiving Hospice Care .medications as ordered .Administer pain relieving medications as ordered by MD (Medical Doctor) .At risk for pain related to .has diagnosis of BKA (Below Knee Amputation), pressure ulcers .Administer medications as ordered .Monitor pain .Self-care deficit . Review of a Physician Order Sheet for July 2023, revealed an order start date of 5/30/2023 for Percocet (a highly addictive pain medication with generic name of oxycodone) 7.5 milligrams (mg)/325 mg tablet, take 1 tablet by mouth every 4 hours, as needed. During an interview on 7/26/2023 at 6:52 PM, LPN #3 stated, Did they tell y'all [you all] about the narcotic card that came up missing. LPN #3 stated that a #30 count oxycodone narcotic card came up missing, that (Name of LPN #6) was the nurse assigned to the hall on the night shift when the narcotic card was discovered missing. LPN #3 stated that LPN #6 got distracted with an emergency and left the #30 count oxycodone narcotic card unlocked, unattended, and in an unlocked and unsecured room. During an interview on 7/26/2023 at 8:10 PM, the ADON was asked if she was aware of the 30 count card of oxycodone 7.5mg/325mg narcotic card that was missing. The ADON stated the missing narcotic card occurred between the night of 6/28/2023 into the morning of 6/29/2023, she (ADON) received a call from LPN #6 between 5:00-5:30 AM the morning of 6/29/2023 informing that a #30 count narcotic sheet of oxycodone was missing. The ADON stated that LPN #6 and LPN #7 reconciled the medications with pharmacy at approximately 1:00 AM on 6/29/2023. The ADON stated that LPN #6 went back to the 400 hall charting room to check in the medications, got called away on an emergency, left the medications unsecured and unattended in the charting room, when LPN #6 returned to the charting room at approximately 2:00 AM, she (LPN #6) discovered the narcotic card was missing. The ADON stated LPN #6 should have signed in the medication and locked them in the narcotic box on the medication cart or in the medication room before stepping away. The ADON stated the missing narcotics belonged to Resident #20. The ADON stated she arrived at the facility on 6/29/2023 around 6:00 AM, and told staff to remain in the facility, started searching both inside and outside the facility, started drug testing staff, asked for permission to check belongings and vehicles, and obtain staff statements. The ADON confirmed she checked all staff belongings and vehicles except for LPN #7 who left before she could be drug tested. The ADON stated that CNA #10 (agency staff) left the faciity on 6/29/2023 between 2:00 AM - 3:00 AM to search for her missing cell phone and was called back to the facility to be tested and belongings searched. The ADON confirmed the missing #30 count oxycodone narcotic card was not found. The ADON stated when physicians prescribe medications, the medications are resident specific and when medications including narcotics are delivered to the facility they are resident specific. During an interview on 7/28/2023 at 10:34 AM, the Administrator stated the charting room was not locked and was accessible to anyone at any time before 7/27/2023, when a lock was placed on the door. During an interview on 7/28/2023 at 11:31 AM, the ADON confirmed that anyone could have had access to the charting room, where the narcotic card went missing. The ADON confirmed narcotics, or any other medications should never be left unsecured and unattended. During a telephone interview on 7/28/23 1:47 PM, LPN #6 confirmed she was the nurse working the 400 hall and in charge to log the medications in when the #30 count of oxycodone 7.5mg-325mg narcotic medication card was discovered missing on 6/29/2023. LPN #6 stated after receiving the medications from the pharmacy, she returned to the 400/500 hall, entered the charting room to check in the medications, and then CNA #10 entered the charting room and said her cell phone was missing. LPN #6 stated that she went to assist with CNA #10's phone search. LPN #6 stated she discovered the missing narcotic card at approximately 2:00 AM. LPN #6 confirmed the missing narcotic card belonged to Resident #20. During a telephone interview on 7/28/2023 at 4:42 PM, LPN #7 verified she was working 7p-7am on the front hall on 6/28/2023. LPN #7 stated she and LPN #6 counted medications with the pharmacy delivery driver on 6/29/2023 around 1:00 AM and then returned to their halls to put the medications into count. LPN #7 stated a short time after she went to her hall, she received a call from LPN#6 who told her she had a narcotic card missing. LPN #7 stated they immediately started looking for the missing narcotic card and the card was never found. During an interview on 7/31/2023 at 9:30 AM, Resident #20 was asked about hospice services and pain. Resident #20 confirmed he was receiving Hospice services. Resident #20 was asked if he received his pain medications as needed. Resident #20 stated he always gets his pain medications when requested. Resident #20 stated he was not informed that his Oxycodone narcotic medications was missing on 6/29/2023. During an interview on 7/31/2023 at 10:05 AM, the Medical Director stated the facility failed to inform him of the missing #30 count of oxycodone narcotic card and should have been informed of the missing narcotics on 6/29/2023. The Medical Director stated that when medication is ordered it is meant for the resident. The Medical Director was asked if this incident was considered theft misappropriation of a resident's property. The Medical Director stated, Yes.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure the Activities of Daily...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure the Activities of Daily Living (ADL) for incontinent care, nail care, and bathing were provided for 2 of 20 sampled residents (Resident #57 and #266) reviewed for ADL care. The findings included: 1. Review of the facility's policy titled, Incontinence Skin Care Policy dated 9/13/2022, revealed .Residents who are incontinent will receive appropriate treatment and services . Review of the facility's policy titled, Activities of Daily Living (ADL) dated 3/9/2023, revealed A resident who is unable to carry out activities of daily living shall receive the necessary services to maintain good .hygiene . 2. Review of the medical record revealed Resident #57 was admitted to the facility on [DATE] with diagnoses Type 2 Diabetes, Morbid (Severe) Obesity, and Weakness. Review of the quarterly assessment dated [DATE], revealed Resident #57 was cognitively intact, required 2 plus staff members for ADL care, required extensive assistance from staff for bed mobility, for personal hygiene, and for toileting, and was always incontinent of bowel and bladder. Review of the Care Plan dated 7/4/2022, revealed Resident #57 had .Self-care deficit R/T [Related To] .hygiene .with intervention .assist .incontinence .with intervention .clean and dry skin if soiled and wet . a. Observations in the Resident #57's room on 5/2/2023 at 1:37 PM and 3:30 PM, on 5/2/2023 at 11:20 AM, 1:37 PM, and 4:03 PM, on 5/8/2023 at 9:10 AM, 10:24 AM, and 4:10 PM, revealed Resident #57's fingernails had a buildup of a black substance under them. During an interview on 5/8/2023 at 10:57 AM, in the resident's room, the Director of Nursing (DON) confirmed Resident #57 had dirty fingernails. The DON stated, they are dirty, they need to be cleaned. b. Observations in the Resident #57's room on 5/8/2023 at 9:10 AM and 10:24 AM, revealed Resident #57 was soiled with urine and bowel. Approximately sixty percent (60%) of the resident's draw sheet (a sheet placed under the resident to assist with repositioning the resident) was soiled with a brown substance, the incontinent padding was completely soiled with urine and bowel movement, and the mattress was soiled with urine. Further observations revealed outside and inside of the resident's room was a foul odor of urine. During an interview on 5/8/2023 at 10:38 AM Licensed Practical Nurse (LPN) #2 was asked when the last time was someone looked in on Resident #57. LPN #2 stated, .at 8:00 am, after breakfast .I saw it [soiled draw sheet] at that time . LPN #2 confirmed Resident #57 was soiled with urine at 8:00 am, she asked a CNA at that time to provide incontinent care for Resident #57, and she did not return to the resident's room to ensure the incontinent care had been provided by the CNA. During an interview on 5/8/2023 at 10:39 AM in Resident #57's room, the DON was asked should Resident #57 lie soiled from lack of incontinent care for 2 hours, on a soiled incontinent brief without being cleaned. The DON stated, No, they should not let him lie wet The DON was asked what should be done if staff offer incontinent care and the resident refuses. The DON stated, they should notify the nurse and try again. c. Observations in the resident's room on 5/10/2023 at 7:49 AM and 9:53 AM, revealed Resident #57 was in bed lying on a soiled incontinent pad, soiled bed sheet and their fingernails were dirty. Further observation revealed Resident #57 was soiled from the top of their torso to the bottom of their groin and outside and inside of the resident's room was a foul odor of urine. 3. Review of the medical record revealed Resident #266 was admitted to the facility on [DATE] with diagnoses of Osteomyelitis, Congestive Heart Failure, Pleural Effusion, Cirrhosis, Atrial Fibrillation, and Chronic Kidney Disease. Review of the admission assessment dated [DATE] revealed Resident #266 had moderate cognitive impairment, required extensive assist with bed transfer, toileting, and personal hygiene. Further review revealed the resident was unable to transfer outside of room, had frequent episodes of incontinent of bowel and bladder, and received extensive assistance of staff with bathing. Review of the Care Plan dated 4/21/2023 revealed .Self-care deficit R/T [related to] ambulation, bathing, bed mobility, dressing, eating, hygiene, locomotion, and transfers Bathing - Bath/Shower [Resident #266] 3 x [times] week/prn [as needed] .alternating days with bed baths . Review of the ADL Verification Worksheet dated 4/1/2023-4/30/2023, revealed there was no documentation Resident #266 received or refused baths/showers on the following dates: 4/6/2023, 4/7/2023, 4/8/2023, 4/16/2023, 4/17/2023, 4/18/2023, 4/19/2023, and 4/20/2023. During an interview on 5/17/2023 at 3:08 PM, the Assistant Director of Nursing confirmed there should be daily documentation of whether a resident received a bath or shower or refused to be bathed. During an interview on 5/17/2023 at 3:55 PM, the Administrator confirmed staff should document daily as to whether some form of bath was given or not.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to ensure a laboratory test and medication ord...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to ensure a laboratory test and medication order was implemented for 2 of 5 (Resident #24 and Resident #57) sampled residents during review for unnecessary medications. The findings include: 1. Review of the facility's policy title, Lab, Radiology, and Other Diagnostic Services dated 1/1/2023, revealed .The facility shall provide or obtain radiology, lab, and other diagnostic services when ordered by a physician .The facility is responsible for timeliness of these services . Review of the facility's policy titled, Medication Administration, dated 10/24/2022, revealed .Medications shall be administered .per the Physician's Signed Order .medications shall be held for vitals outside of the physicians' prescribed parameters. The MD/NP [Medical Doctor/Nurse Practitioner] shall be notified . 2. Review of the medical record revealed Resident #24 admitted on [DATE] with diagnoses of Type 2 Diabetes Chronic Viral Hepatitis C, Post-Traumatic Stress Disorder, Chronic Obstructive Pulmonary Disease, Hypertension, Chronic Pancreatitis, Seizures Schizoaffective, and Anxiety. Review of the quarterly assessment dated [DATE], revealed Resident #24 was cognitively intact, had Anxiety, Diabetes, Hypertension, and Seizures. Review of a Pharmacy Review dated 2/23/2023, revealed CARBAMAZEPINE [a medication to prevent and control seizures] 100 mg BID [two times per day] for seizures. Periodic monitoring of serum carbamazepine level is recommended as well as liver function tests with carbamazepine Please review and consider checking carbamazepine and LFT's [Liver Function Test] every six months . Review of Resident #24's lab results for 3/2023 and 4/2023 revealed no Carbamazepine levels and no liver function panel results. During an interview on 5/11/2023 at 1:19 PM, the Assistant Director of Nursing (ADON) stated, the nurse should have put the order in for the lab but did not until 5/2/2023. The ADON confirmed the facility's physician agreed to the recommendation of a serum carbamazepine level and a liver function test every six months on 2/28/2023. 3. Review of the medical record revealed Resident #57 was admitted to the facility on [DATE] with diagnoses Type 2 Diabetes Morbid (Severe) Obesity, Obstructive Sleep Apnea, Anxiety, and Weakness. Review of the quarterly assessment dated [DATE] revealed Resident #57 was cognitively intact, had diagnoses of Diabetes, Chronic Obstructive Pulmonary Disease, Atrial Fibrillation, and received Insulin 7 of 7 days. Review of the Care Plan dated 7/4/2022 revealed .Type 2 diabetes .with intervention .medications as ordered .Monitor blood sugar levels per MD order and notify MD of abnormal findings as indicated. Review of the signed Physician Order for April 2023 revealed and order dated 2/20/2023, Glucose GeL 40 % [ product is used to treat low blood sugar levels] oral gel (1 tube) GEL (GRAM) Oral Notes: If blood sugar is <70 mg/dl [milligrams per deciliter] .Repeat blood sugar check in 15 minutes and if still <70 mg/dl, Repeat Glucose 40% Gel/Orange Juice with Sugar/or Glucagon. Recheck Blood sugar in 15 mins .Notify MD/NP . Review of the April 2023, Medication Administration Record (MAR) revealed Resident #57's blood sugar level on 4/5/2023 was 30 mg/dl, the provider's order for Glucose Gel to be administered if the resident's blood sugar was less than 70 mg/dl and to notify the Physician or Nurse Practitioner was not followed. Review of the Nurses Notes revealed no documentation that the provider had been notified on 4/5/2023 of Resident #57's blood sugar level of 30. During an interview on 05/11/23 at 1:26 PM, the Assistant Director of Nursing confirmed that Resident #57's blood sugar was 30 on 4/5/2023, no glucose gel was given, the insulin should not have been given, and the provider was not notified.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, facility investigation review, observations, and interview, the facility failed t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, facility investigation review, observations, and interview, the facility failed to ensure a safe environment, provide supervision, and oversight to prevent potential accidents and injuries for 4 cognitively impaired residents who reside on the secure unit and who were assessed for having wandering behaviors (Resident #83, #7, #71, and #94) when a white substance identified as methamphetamine (a highly addictive illegal drug) was found by facility staff in Resident #83's room on 6/24/2023 and again on 6/28/2023. On 6/24/2023 at approximately 11:00 AM, the Director of Nursing (DON) was cleaning and found a crystallized white powdery substance rolled up in a $1 dollar bill, later identified as methamphetamine, in the closet of the unoccupied side of Resident #83's room. Four (4) days later on 6/28/2023, 2 white crystallized rock formed substances, in a box labeled baking soda (later identified as methamphetamine), was found in the top of Resident #83's closet with the resident's belongings. The facility's failures placed 4 cognitively impaired residents who resided on the unit and who were assessed for wandering in Immediate Jeopardy. Immediate Jeopardy (IJ) is a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. The Administrator and the Director of Regional Nurses were notified of the Immediate Jeopardy (IJ) for F-689, during the Revisit and complaint investigation on 7/26/2023 at 7:27 PM, in the Training Room. The facility was cited Immediate Jeopardy at, F-689. The facility was cited at F-689 at a scope and severity of J, which is Substandard Quality of Care. The Immediate Jeopardy began on 6/24/2023 and is ongoing. The findings include: 1. Review of the facility's Drug and Alcohol Policy revised 3/2022, revealed, .the company is committed to the elimination of unlawful drug and alcohol use and abuse in the workplace .Whenever employees are working .are present on company premises or are conducting company-related work .they are prohibited from .Using, possessing, buying, selling, manufacturing, distributing, or dispensing an illegal drug (to include possession of drug paraphernalia) .any illegal drugs or drug paraphernalia will be turned over to an appropriate law enforcement agency and may result in criminal prosecution . Review of the facility's Elopement and Wandering Patients, with an effective date of 6/21/2022, revealed, .This facility ensures that residents who exhibit wandering behavior and/or are at risk for elopement receive adequate supervision to prevent accidents . 2. Review of the medical record revealed Resident #83 was admitted to the facility on [DATE], with diagnoses of Altered Mental Status, Alzheimer's Disease, Dementia, Depression, Anxiety, Mood Disorder, and Cognitive Communication Deficit. Review of the quarterly Minimum Data Set, dated [DATE], revealed Resident #83 was assessed with a Brief Interview for Mental Status score of 00, indicating the resident was severely cognitively impaired, and had an active diagnoses of Cognitive Communication Deficit and Delusional Disorder. Review of the Care Plan revised 3/6/2023, revealed .Confusion, alteration in his thought process related to .dementia . has exhibited Wandering behavior .maintain safe .environment . Observation of the 100 hall on 7/18/2023 at 3:00 PM, revealed Resident #83 ambulating up and down the hall, stopping and peering into other resident rooms and entering into room [ROOM NUMBER] and laying on the A side bed. Observation of the 100 hall on 7/21/2023 at 3:30 PM, revealed Resident #83 ambulatory in the hallway standing in the door and peering into Resident #6's room , with Resident #6 yelling for staff to come get him, Resident #83 then walks away and enters into room [ROOM NUMBER] and lays on the bed. Observation of the 100 hall on 7/24/2023 at 9:00 AM, revealed Resident #9 and #94 ambulating up and down the hallway, and Resident #83 laying on the A side bed in room [ROOM NUMBER]. 3. Review of the medical record revealed Resident #7 was admitted to the facility on [DATE], with diagnoses of Alzheimer's, Intracranial Injury, Depression, Reduced Mobility, Dementia, Psychotic Disturbance, Epilepsy, and Dysphagia Review of the admission MDS dated [DATE], revealed Resident #7 was severely cognitively impaired and was assessed with wandering that significantly impacts and intrudes privacy or activity of others. Review of Resident #7's Care plan revealed, .exhibited Wandering behavior. Intrudes others' space/rooms, rummages thru their personal belongings. 5/24/2023 Noted wandering and getting in another resident's bed . 4. Review of the medical record revealed Resident #71 was admitted to the facility on [DATE], with the diagnoses of Parkinson's Disease, Neurocognitive Disorder, Unsteadiness on Feet, Delusional Disorder, and Anxiety. Review of the annual MDS dated [DATE], revealed Resident #71 was assessed with a BIMs of 1, indicating Resident #71 was severely cognitively impaired, and with wandering behaviors that significantly intrude on the privacy or activities of others. Review of Resident #71's Care plan effective 6/2/2023, revealed, .wanders w/o (without) elopement attempts . 5. Review of the medical record revealed Resident #94 was admitted to the facility on [DATE], with diagnoses of Alzheimer's Disease, Parkinson's Disease, Dementia, and Anxiety. Review of the quarterly MDS dated [DATE], revealed Resident #94 was assessed as severely cognitively impaired, short and long term memory loss, having wandering behaviors and assessed with active diagnoses of Alzheimer's, Dementia, and Anxiety. Review of the Care plan dated 1/23/2023 revealed Resident #94 was care planned with wandering behaviors with redirection and alteration in thought process related to Dementia. 6. Review of the facility's investigation dated 6/24/2023 revealed the following: a. A drug detection test (conducted by a police officer) dated 6/24/2023, confirmed the white substance found in Resident #83's room was Meth/Amphetamine. b. A handwritten statement dated 6/24/2023 and signed by the RN Supervisor at the time, revealed a small bag with a dollar bill and napkin, when opened it, a crystal-like substance fell out, contained it in a rubber glove. Called the ADON (Assistant Director of Nursing), called the police, spoke with officer, he came and took it for testing; did sweep entire building; tested all staff on hall . c. A handwritten statement dated 6/24/2023 revealed Laundry Staff #1, Housekeeping Staff #2, LPN #4, Certified Nursing Assistant (CNA) #5, CNA #6, and the Director of Nursing (DON), who was the RN Supervisor at the time, were all drug tested. d. 100 hall, 200 hall, 300 hall, 400 hall and 500 hall were all searched. 7. Review of the facility's investigation dated 6/28/2023 revealed the following: a. A drug detection test (conducted by a police officer) dated 6/28/2023, confirmed the white substance found in Resident #83's room was Meth/Amphetamine. b. An unsigned handwritten statement dated 6/28/2023, revealed, LPN#6, CNA #8, CNA #3, Housekeeper #3, LPN #11, RN #1, Dietary aide #1, and [NAME] #1 were drug tested on [DATE]. c. The DON provided an unsigned handwritten statement dated 6/28/2028, that reflected the 100 hall, 200 hall, 300 hall, 400 hall and 500 halls had all been searched. d. A unsigned separation notice for CNA #9. 8. During an interview on 7/21/2023 at 1:47 PM, Licensed Practical Nurse (LPN) #1 was asked has there ever been a report of illegal substances found in the facility. LPN #1 stated, .I heard that it occurred .I was told that a nurse was cleaning up a room .when cleaning out the closet in a resident's room, they found a small bag that they thought was methamphetamine, called police and turned over [the small bag thought to be methamphetamine] to them. LPN #1 was asked who found the substance. LPN #1 stated, [Name of RN Supervisor at the time] .it was her who found it in [room of Resident #83] . During an interview on 7/21/2023 at 2:03 PM, the DON confirmed that an illegal substance was found on the 100 hall in Resident #83's room closet on 6/24/2023. The DON confirmed that the police were called, tested the illegal substance and the substance was identified to be methamphetamine. The DON confirmed that a building sweep [search of the facility] was conducted on 6/24/2023, and only staff working on the 100 hall and staff who came onto the 100 hall, at the time the methamphetamine was found, were drug tested. The DON was asked how you know if anyone else went down that hall other than the staff you tested. The DON confirmed that the investigation was complete. The DON confirmed that no residents had been drug tested as a result of the illegal substance found on the 100 hall on 6/24/2023 and again on 6/28/2023. During an interview on 7/21/2023 at 2:08 PM, the Administrator confirmed an illegal substance had been found on the 100 hall on 6/24/2023. The Administrator confirmed that it was reported to law enforcement. The Administrator confirmed she only drug tested staff that worked that hall or staff that would have had to enter that hall on that date when the drugs were found. During an interview on 7/24/2023 at 9:00 AM, LPN#2 was asked if they were aware of an incident where an illegal substance identified as methamphetamine was found on the 100 hall. LPN #2 stated, Which time. LPN #2 was asked if finding an illegal drug in the facility had occurred more than once. LPN #2 stated, You will have to ask management about that. LPN #2 was asked what room the illegal substance was found in the second time. LPN #2 stated, .I was told it was the same room [Resident #83's room] . During an interview on 7/24/2023 at 9:00 AM, RN #1 confirmed the resident on the A side bed in room [ROOM NUMBER] was Resident #83, and Resident #83 was the only resident in the room. RN #1 confirmed Resident #83 wanders into other rooms and lay on the bed and staff has to redirect him often. RN #1 confirmed Resident #83 is confused, has severe cognitive impairment, and unable to make decisions for himself. RN #1 confirmed that Residents#7, #9, #71, and #94 are wanderers and wander into other resident's rooms. During an interview on 7/24/2023 at 9:15 AM, the Administrator confirmed no police report was available, and the facility did not drug test any residents related to the 6/24/2023 and 6/28/2023 incidents when the drugs were found in Resident #83's room. The Administrator further stated no residents were tested or assessed to ensure the residents did not come into contact with the illegal substances found on 6/24/2023 and 6/28/2023. Continued interview with the Administrator revealed only the staff assigned on the 100 hall and staff that would have gone onto the hall were drug tested. The Administrator confirmed the DON was the nurse on the 100 hall that found the illegal substance. The Administrator confirmed there were no witness statements included in the facility's investigation. The Administrator confirmed she did not notify Resident #83's family when the illegal substance was found his room. During an interview on 7/24/2023 at 10:04 AM, the ADON stated the DON called her and informed her that an illegal substance was found on Saturday 6/24/2023, before lunch time. The ADON stated on 6/24/2023, the DON (RN Supervisor at the time) was cleaning out a closet in a resident's room on the 100 hall and found a bag in a box of baking soda that she thought may have been methamphetamine. The ADON confirmed she informed the Administrator, and the Administrator informed her to instruct the nurse to call law enforcement. Continued interview with the ADON revealed on 6/24/2023, law enforcement retrieved the substance, tested it, and determined it was methamphetamine. The ADON stated on 6/24/2023, only staff who worked the 100 Hall and staff who would have been in that hall at the time of the 6/24/2023 incident were drug tested. Continued interview with the ADON revealed the ADON could not verify that all staff that entered the 100 Hall unit on 6/24/2023 had been drug tested. The ADON confirmed she was unsure if any written statements were obtained. The ADON confirmed that Residents #71, #83, and #94 have wandering behaviors and reside on the 100 Hall where the methamphetamine drugs were found. During an interview on 7/24/2023 at 11:09 AM, the Administrator stated the facility does not have a visitors log and has no means of determining who enters the building or who visits on the 100 hall but did confirm Resident #83 does not have visitors. During an interview on 7/24/2023 at 11:15 AM, the DON confirmed that the facility has no cameras and there is no way to know fully who may come onto the 100 hall. During an interview on 7/24/2023 at 11:24 AM, the Police Officer confirmed that he responded to a call at the facility on 6/24/2023 at approximately 1:09 PM, and a call on 6/28/2023 at approximately 1:20 PM, related to unknown substances that were found in a resident's closet. The Police Officer confirmed the substance had been tested by him and was identified as methamphetamine. The Police Officer confirmed that he reported the results to the DON on 6/24/2023 and called the results back to the Administrator on 6/28/2023. The Police Officer stated he was told the substance was found in the closets of the same room on both 6/24/2023 and 6/28/2023. During a telephone interview on 7/24/2023 at 12:19 PM, the Medical Director confirmed he was informed on 6/24/2023 and on 6/28/2023 when an illegal substance was found in the facility and was aware the illegal substance was methamphetamine. During an interview on 7/24/2023 at 4:17 PM, LPN #4 stated she was the nurse working 6 AM-6 PM shift on the 100 hall on 6/24/2023 when the illegal substance was found. LPN #4 stated the DON was cleaning out an empty closet in Resident #83's room, came to the 100 hall medication cart with a plastic bag containing a folded dollar bill, a crystal substance, and a crushed white substance. LPN #4 stated CNA #6 stated that looks like meth, she (LPN #4) instructed CNA #6 to go wash her hands and to put on some gloves to clean it up. LPN #4 confirmed the DON took the plastic bag off the hall and made some phone calls. LPN #4 confirmed no other staff other than the staff who came on to the 100 hall were drug tested. LPN #4 confirmed that she was told by the DON that the substance was methamphetamine. LPN #4 confirmed she was not in serviced or educated on what to do if the staff find illegal substance in the facility. LPN #4 confirmed Resident #83 wanders throughout the unit. LPN #4 confirmed she did not notify Resident #83's family of the illegal substance found in the closet in his room. LPN #4 confirmed that when working on the 100 hall and busy with residents, she is not aware of who enters the hall. LPN #4 confirmed she was unaware that the same illegal substance was found 4 days later on 6/28/2023 in the same room in a closet. During an interview on 7/24/2023 at 4:36 PM, CNA #8 confirmed residents on the 100 hall wander into other residents' room on the 100 hall. CNA #8 confirmed she worked 6 AM to 6 PM shift on 6/24/2023 and had a work assignment on the 100 hall. CNA #8 confirmed the illegal substance was found in Resident #83's room in the closet. CNA #8 confirmed the DON (RN Supervisor at the time of the 6/24/2023 incident) found it, they thought it was a dollar bill at first because it was wrapped in a dollar bill. CNA #8 confirmed she was working on the 300 hall when the found it on 6/28/2023. During an interview on 7/24/2023 at 4:56 PM, the DON confirmed an illegal substance was found on 6/24/2023 by herself (the RN Supervisor at the time) and again 4 days later on 6/28/2023 by CNA #9 and another CNA the DON was unable to confirm. The DON stated there were no in-services or education provided to the staff on bringing illegal substance onto the facility property when the illegal substance was found on 6/24/2023 or 6/28/2023. The DON confirmed the illegal substance found on 6/24/2023, was in the A side closet (unoccupied side) in Resident #83's room and the same illegal substance found on 6/28/2023, was found in the B side closet that was occupied with Resident #83's belongings. During an interview on 7/25/2023 at 9:36 AM, CNA #6 confirmed she was assigned to the 100 hall when the illegal substance was found on Saturday, 6/24/2023. CNA #6 confirmed the DON came out into the hall and stated she found a plastic bag with a dollar bill rolled up in it in a box of baking soda. CNA #6 confirmed the DON opened it and a white crystal substance fell out. CNA #6 confirmed it was found in the unoccupied A side closet of Resident #83's room. CNA #6 confirmed no in services or education was provided on what to do if the staff find what appears to be illegal substances in the facility. CNA #6 stated Resident #83 wanders on the unit, in out of other resident rooms. CNA #6 further stated the 100 hall has several wandering residents that include Resident #71 and Resident #94. CNA #6 confirmed that when staff is busy they do not always know who comes onto the hall. CNA #6 confirmed that staff come on the hall, go to the supply room for supplies, nurses are giving medications, CNAs are giving baths and taking care of residents, and sometimes there is no way to know who is coming on the hall. During an interview on 7/25/2023 at 11:44 AM, LPN #5 stated she was working the 100 hall on 6/28/2023 when the 2nd occurrence of an illegal substance was found. LPN #5 stated the illegal substance was found in Resident #83's room in the B side closet that contained the resident's belongings. LPN #5 stated CNA #3 and CNA #9 took Resident #83 to his room because he was soiled, was looking for clothes in his closet, and CNA #3 saw a box of baking soda with a tissue hanging out from the box. LPN #5 confirmed CNA #3 opened the tissue and found a hard rock like substance and immediately reported it. LPN #5 confirmed that she witnessed 2 rock like substances in the tissue, instructed CNA #3 to wash her hands, and notified the Risk Manager. LPN #5 was asked if the 100 hall had wandering residents that go in and out of rooms or go through others' belongings. LPN #5 confirmed that the presence of an illegal substance is a safety issue and a concern, the LPN stated Resident #83 is confused, not cognitively intact, and pilfers in other resident rooms. LPN #5 stated there was no increased monitoring of vital signs or change in condition was put into place for the wandering residents who may have had access to the illegal substance. LPN #5 confirmed she did not notify Resident #83's family or any other resident families residing on the 100 hall. LPN #5 confirmed that she doesn't always know when staff or visitors come onto the 100 hall if she is busy taking care of residents. During an interview on 7/25/2023 at 1:28 PM, the Director of Regional Nurses confirmed she was notified on 6/24/2023, when the illegal substance was found on the A side closet in Resident #83's room on the 100 hall. The Director of Regional Nurses stated she was notified by the Administrator on 6/24/2023, reporting a suspicious substance had been found, gave the directive to remove it, call the police, search the facility and initiate drug testing. The Director of Regional Nurses confirmed only the staff assigned to the 100 hall and staff who may have gone onto the 100 hall were drug tested. The Director of Regional Nurses confirmed the DON was the RN Supervisor at the time the illegal substance was found on 6/24/2023. The Director of Regional Nurses confirmed that the building was searched including the B side closet in Resident #83's room. The Director of Regional Nurses confirmed she was present in the facility on 6/28/2023, the 2nd time an illegal substance was found. The Director of Regional Nurses confirmed that CNA #3 and #9 were in Resident #83's closet looking for clothes when they saw a paper sticking up out of a baking soda box, immediately took it to LPN #5, and she (Director of Regional Nurses) and the Risk Manager went onto the hall, removed the paper towel and called law enforcement. The Director of Regional Nurses confirmed no residents were drug tested or assessed for the potential exposure to the illegal substance. The Director of Regional Nurses confirmed she was not aware if family members had been notified. The Director of Regional Nurses confirmed no staff from the 6p-6a or 7p-7a on 6/23/2023 or 6/27/2023 were drug tested or interviewed related to the illegal substance. The Regional Director of Nurses was asked what interventions were put into place to ensure resident safety related to illegal substance being brought into the facility. The Director of Regional Nurses stated, I think our problem was taken care of (when (CNA #9 refused to be tested) because we are making rounds and have found no more since the 28th. The Regional Director of Nurses was asked how the facility is ensuring resident safety. The Director of Regional Nurses stated, Staff know to report any suspicious substance and activity, to report those things, continue room sweeps as part of safety round we are doing. The Director of Regional Nurses confirmed that rounding was already in place as part of the Plan of Correction for the recertification survey but they added the step to look for suspicious contents to the rounding. The Director of Regional Nurses confirmed no resident monitoring was put into place on 6/24/2023 or 6/28/2023 related to the finding of the illegal substance. During an interview on 7/25/2023 at 3:20 PM, the Administrator confirmed an illegal substance determined to be methamphetamine was found in Resident #83's closet on the 100 hall in the B side closet on 6/28/2023 around lunch time. The Administrator confirmed CNA #3 and CNA #9 found a piece of tissue sticking out of a baking soda box and took it to the nurse. The Administrator confirmed that on 6/28/2023, the illegal substance was found in the same room that it was found in on 6/24/203, but in the opposite closet, on the B side. The Administrator confirmed the B side closet was occupied by Resident #83's belongings. The Administrator confirmed the facility did not notify Resident #83's family. The Administrator confirmed that only staff members that worked the 100 hall and who were known to frequent the hall were tested on both 6/24/23 and 6/28/2023. The Administrator confirmed residents were not assessed to ensure they had not come into contact with the illegal substance. The Administrator was asked to review the investigations for 6/24/2023 and 6/28/2023 and was asked if this was a complete investigation. The Administrator stated, Yes, we instructed staff to look for any suspicious items and our daily rounds are ongoing. The Administrator confirmed no education had been provided related to illegal substances on facility property regarding the 6/24/23 or 6/28/2023 incidents. The Administrator confirmed no family had been notified regarding the illegal substances found on 6/24/2023 or 6/28/2023. The Administrator confirmed there are no cameras in the facility and no visitor sign in logs to indicate who enters the facility or the 100 hall. During an interview on 7/25/2023 at 6:04 PM, CNA #3 confirmed she was working the 100 hall on 6/28/2023 when the illegal substance was found in Resident #83's closet. CNA #3 confirmed that she and CNA #9 were in the resident's closet looking for clothes when they noticed tissue sticking up from out of a box of baking soda. CNA #3 confirmed they took the tissue down to the nurse and gave it to her. CNA #3 confirmed they told LPN #5 that they found the suspicious substance in the top of Resident #83's closet while looking for his clothes. CNA #3 confirmed CNA #9 refused to be drug tested and walked out of the facility. CNA #3 confirmed she received no education or in-services on illegal substances in the facility. __________________________________________________________________________ A third onsite revisit survey was conducted on 8/14/2023 to 8/16/2023 to validated the Allegation of Compliance (AoC) IJ Removal Plan, received on 8/1/2023 with an IJ Removal date of 7/28/2023, for previous deficiency F-689 cited at a scope and severity of J on 7/31/2023. The surveyor verified the AOC Removal Plan through record review, audit reviews, review of education and sign-in sheets, observations, and interviews for the immediate corrective actions listed below: The Medical Director was notified of the immediate jeopardy citation regarding F689 on 7/26/23 by the Administrator. The Surveyor verified and validated onsite through interview with staff and the Medical Director. All residents were assessed by the Director of Nursing, Assistant Director of Nursing, Staffing Coordinator, and Unit Manager on 7/26/23 for changes in clinical conditions related to the potential ingestion of highly addictive drug substance (illicit substances). No negative findings reported. The Surveyor verified and validated onsite through record review and interview with staff . The Drug and Alcohol Policy and Accident and Supervision Policy was reviewed on 07/26/23 by the Administrator, Regional Director of Operations, Regional Nurse Managers, Assistant [NAME] President of Clinical Services/Quality. No revisions to the policies were recommended at this time. The Surveyor verified and validated onsite through policy review and interview with staff. Signs were placed on entrance doors by the Assistant Director of Nursing, Staffing Coordinator, and Unit Manager on 7/26/23 alerting No illicit substances are permitted on the premises. The Surveyor verified and validated onsite through observation and interview with staff. Resident #83 was assessed by the Medical Director on 7/27/23 with no negative findings. The Surveyor verified and validated onsite through record review and interview with staff. All other residents in the facility were assessed by the Medical Director on 7/27/23 with no negative findings. The Surveyor verified and validated onsite through record review, interview with staff and the Medical Director. An event note for Resident #83 was completed by the Assistant Director of Nursing on 7/27/23 for the unusual event on 6/24/23 and 6/28/23. Family member was notified of the unusual event(s) on 7/27/23. The Surveyor verified and validated onsite through medical record review and interview with the ADON and Patient Representative. A search of facility premises was conducted on 7/27/23 by Director of Nursing, Assistant Director of Nursing, Risk Management Nurse, Unit Manager, Staffing Coordinator, MDS Coordinator, and Maintenance Supervisor for illicit or suspicious substances. No illicit or suspicious substances were found. The Surveyor verified and validated onsite through review of facility search sheets and interview with staff. The environmental/safety committee was revised on 7/27/23 to include: Administrator, Maintenance Supervisor, Housekeeping/Laundry Personnel, Dietary Manager, Director of Nursing or Assistant Director of Nursing, Activity Director, and Social Services. The committee will meet weekly to conduct environmental rounds to include monitoring for illicit substances. Environmental rounds, to include monitoring for illicit substances will be weekly and have assigned persons. The assigned areas are 100, 200, 300, 400 and 500 Hall resident rooms, all other areas that are not resident rooms to include, but not limited to, supply rooms, storage rooms, kitchen, food pantry, utility rooms, janitorial rooms, dining rooms, common areas, and outside grounds. Forms in attachments. Permission to search resident rooms will be obtained prior to search. The Surveyor verified and validated onsite through review of Environmental / Safety Committee weekly minutes with committee members signatures and assigned rounding sheets and interview with staff members. A visitor log was developed by the Regional Nurse Manager on 7/27/23 and placed in the front lobby. Visitors will be encouraged to sign in upon entry to the facility. The requested information requested on the log includes, date, visitor name, time in, time out and, who/where visiting. Form in attachments. The Surveyor verified and validated onsite through observation of the visitor logs and interview with staff. A Resident Council meeting is scheduled for 7/28/23 by the Social Service and Activity Director regarding: reporting unusual/suspicious substances or activities located on facility premises. The Surveyor verified and validated onsite through review of Resident Council Minutes and interview with staff and residents. A checklist was developed by the Regional Nurse Manager on 7/27/23 to aide in the implementation of interventions in regard to identification of illicit substances. The checklist will be initiated by the Charge Nurse upon discovery of illicit substance(s) and completed by Nursing Management (Director of Nursing, Assistant Director of Nursing, Risk Manager, Staffing Coordinator, Unit Manager or Administrator.) The Checklist will assist with directing the staff in investigation and effective interventions if illicit substances are identified. Form in attachments. The Surveyor verified and validated onsite through review of the checklist and interview with staff. Staff question initiated by Regional Nurse Management on 7/27/23 - Do you have any knowledge of any persons bringing suspicious/illicit substances &/or alcoholic beverages or having suspicious activity including recent former employees? No one answered in the affirmative of the above question. The Surveyor verified and validated onsite through review of the printed questionnaire, staff answers and signatures and staff interviews. General Signs & Symptoms of Impairment related to substance use in employees and Signs and symptoms of impairment related to substance use and/or exposure in residents were posted in the nurse charting rooms by the Regional Nurse Manager on 7/27/23. The Surveyor verified and validated onsite through observation and staff interviews. Education was initiated by the Director of Nursing for employees on 7/26/23 regarding the facility Drug and Alcohol policy. Education completion will be documented and verified per the Inservice Record by the Administrator, Director of Nursing and Assistant Director of Nursing. After initiation of drug and alcohol policy on 7/26/23 by inservice record, it was added to Relias on 7/27/23 and assigned to all staff for further completion. The Surveyor verified and validated onsite through review of in-services, review of Relias training roster, and interview with staff. Education was initiated in the Relias Learning System with all staff on 07/27/23 by the Administrator to employees in reference to the Drug and Alcohol Policy. Education completion will be verified per Relias course completion record by the Administrator, Director of Nursing, and Assistant Director of Nursing. Agency Staff and facility staff prior to returning to work will be educated in person or verbally via phone at the beginning of the shift by the Administrator, Director of Nursing, Assistant Director of Nursing, Risk Manager, Unit Manager, or Charge Nurse regarding the Drug and Alcohol Policy. Education completion will be documented and verified per the Inservice Record by the Administrator, Director of Nursing, Assistant Director of Nursing, or Risk Manager. The Surveyor verified and validated onsite through review of in-service record and signature sheets, working schedules and assignment sheets, Relias staff training rosters and assignments, and staff interviews. Education was initiated with Licensed Clinical S[TRUNCATED]
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview the facility failed to ensure practices to prevent the potential spread of in...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview the facility failed to ensure practices to prevent the potential spread of infection were maintained when 2 of 6 staff members (Registered Nurse (RN #1) and Licensed Practical Nurse (LPN #1) failed to perform hand hygiene. RN #1 failed to perform hand hygiene after providing incontinent care and before medication administration. LPN #1 failed to perform hand hygiene after the disposal of bloody biohazard products. The findings include: 1. Review of the facility's policy titled, Hand Hygiene, dated 3/1/2023, revealed .Perform hand hygiene after removing gloves .Before preparing or handling medications after handling clean or soiled dressings, linens .After handling items potentially contaminated with blood, body fluids, secretions, or excretions .After assistance with personal body functions . Review of the facility's policy's titled, Infection Prevention and Control Program, dated 10/24/2022, revealed .Staff shall perform hand hygiene before and after performing resident care procedures . 2. Review of the medical record revealed Resident #57 was admitted to the facility on [DATE] with diagnoses Type 2 Diabetes Morbid (Severe) Obesity, Obstructive Sleep Apnea, Anxiety, and Weakness. Review of the assessment dated [DATE] revealed Resident #57 was cognitively intact and had Heart Failure, Diabetes, and Depression. a. Observation on 5/8/2023 at 10:49 AM in Resident #57's room, revealed RN #1 provided incontinent care, removed her gloves, and did not wash her hands before administering medication to Resident #57. During an interview on 5/8/2023 at 11:20 AM, RN #1 was asked if she should have removed her gloves and washed her hands, after performing incontinent care and before administering medication . RN #1 stated, Yes. b. Observation on 5/8/2023 at 11:21 AM in Resident #57's room, revealed LPN #1 placed blood soiled linen in a biohazard bag and placed the biohazard bag in the biohazard room. Observation on 5/8/2023 at 11:26 AM, revealed LPN#1 did not wash her hands after she placed the biohazard bag in the biohazard room. During an interview on 11:29 AM, LPN #1 was asked should she have washed her hands after handling biohazard products. LPN #1 stated, Yes, I should have. 3. During an interview on 5/8/2023 at 11:30 AM, the Director of Nursing confirmed staff should perform hand hygiene after incontinent care, before medication administration, and after handling blood soiled linen. 1. Review of the facility's policy titled, Hand Hygiene, dated 3/1/2023, revealed .Perform hand hygiene after removing gloves .Before preparing or handling medications after handling clean or soiled dressings, linens .After handling items potentially contaminated with blood, body fluids, secretions, or excretions .After assistance with personal body functions . Review of the facility's policy's titled, Infection Prevention and Control Program, dated 10/24/2022, revealed .Staff shall perform hand hygiene before and after performing resident care procedures . 2. Review of the medical record revealed Resident #57 was admitted to the facility on [DATE] with diagnoses Type 2 Diabetes Morbid (Severe) Obesity, Obstructive Sleep Apnea, Anxiety, and Weakness. Review of the quarterly Minimum Data Set, dated [DATE] revealed Resident #57 had a Brief Interview for Mental Status score of 15, indicating intact cognition, had Heart Failure, Diabetes, and Depression. a. Observation on 5/8/2023 at 10:49 AM in Resident #57's room, revealed RN#1 provided incontinent care, removed her gloves, and did not wash her hands before administering medication to Resident #57. During an interview on 5/8/2023 at 11:20 AM, RN#1 was asked if she should have removed her gloves and washed her hands, after performing incontinent care and before administering medication . RN #1 stated, Yes. b. Observation on 5/8/2023 at 11:21 AM in Resident #57's room, revealed LPN #1 placed blood soiled linen in a biohazard bag and placed the biohazard bag in the biohazard room. Observation on 5/8/2023 at 11:26 AM, revealed LPN#1 did not wash her hands after she placed the biohazard bag in the biohazard room. During an interview on 11:29 AM, LPN #1 was asked should she have washed her hands after handling biohazard products. LPN #1 stated, Yes, I should have. 3. During an interview on 5/8/2023 at 11:30 AM, the Director of Nursing confirmed staff should perform hand hygiene after incontinent care, before medication administration, and after handling blood soiled linen.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to inform of and provide written information re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to inform of and provide written information regarding residents' rights to formulate an advanced directive for 11 of 20 residents (Residents #8, #22, #24, #43, #47, #54, #57, #60, #79, #259, and #260) sampled for advanced directives. The findings include: 1. Review of the facility's policy titled, Advance Directives, with a revision date of 10/18/2021, revealed An Advance Directive is a written instruction given by the patient that either appoints another person to make health decisions for the resident or states the resident's health care preferences, or both .The facility representative will discuss and provide written information explaining the Advance Directive Program upon admission to the facility . 2. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE] with diagnoses Obsessive Compulsive Personality Disorder, Paranoid Personality Disorder, and Paraplegia. Review of the quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #8 had a Brief Interview for Mental Status (BIMS) score of 99, indicating the resident was unable to complete the interview, to recall, and made decisions regarding tasks of daily life at a modified independent level, had some difficulty in new situations. Review of the medical record revealed Resident #8 had no advance directive and there was no documentation that upon admission the resident or his legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 3. Review of the medical record revealed Resident #22 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, and Seizures. Review of the quarterly MDS dated [DATE] revealed Resident #22 had short-term and long-term memory problem. Review of Resident #22's medical record revealed there was no advance directive and there was no documentation that upon admission the resident or their legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 4. Review of the medical record revealed Resident #24 was admitted to the facility on [DATE] with diagnoses of Diabetes, Post-Traumatic Stress Disorder, Chronic Obstructive Pulmonary Disease, Hypertension, and Seizures. Review of the quarterly MDS dated [DATE], revealed Resident #24 had a BIMS score of 15, indicating intact cognition. Review of Resident #24's medical record revealed there was no advance directive and there was no documentation that upon admission the resident or their legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 5. Review of the medical record revealed Resident #43 was admitted to the facility on [DATE] with diagnoses of Bipolar Disorder, Dementia, and Non-traumatic Brain Dysfunction. Review of the admission MDS dated [DATE], revealed Resident #43's BIMS score of 14, indicating intact cognition. Review of Resident #43's medical record revealed there was no advance directive and there was no documentation that upon admission the resident or their legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 6. Review of the medical record revealed Resident #47 was admitted to the facility on [DATE] with diagnoses of Pneumonia, Acute Embolism, Altered Mental Status. Review of the admission MDS dated [DATE], revealed Resident #47 had a BIMS score of 5, indicating severe cognitive impairment. Review of Resident #47's medical record revealed there was no advance directive and there was no documentation that upon admission the resident or their legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 7. Review of the medical record revealed Resident #54 was admitted to the facility on [DATE] with diagnoses of Cerebral Infarction, Aphasia, and Cerebral Hemorrhage. Review of the quarterly MDS dated [DATE] revealed Resident #54 had short-term and long-term memory problem. Review of Resident #54's medical record revealed there was no advance directive and there was no documentation that upon admission the resident or their legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 8. Review of the medical record revealed Resident #57 was admitted to the facility on [DATE] with diagnoses of Type 2 Diabetes, Obstructive Sleep Apnea, and Anxiety. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #57 BIMS score of 15, indicating intact cognition. Review of Resident #57's medical record revealed there was no advance directive and there was no documentation that upon admission the resident or their legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 9. Review of the medical record revealed Resident #60 was admitted to the facility on [DATE] with of diagnoses Dementia, Huntington's Disease, Psychotic Disorder, and Anxiety. Review of the quarterly MDS dated [DATE], revealed Resident #60 had a BIMS score of 15, indicating intact cognition. Review of Resident #60's medical record revealed there was no advance directive and there was no documentation that upon admission the resident or their legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 10. Review of the medical record revealed Resident #79 was admitted to the facility on [DATE] with diagnoses of Congestive Heart Failure, Chronic Respiratory Failure, Dysphagia, and Anxiety. Review of the MDS dated [DATE], revealed Resident #79 had a BIMS score of 12, indicating moderately impaired cognition. Review of Resident #79's medical record revealed there was no advance directive and there was no documentation that upon admission the resident or their legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 11. Review of the medical record review revealed Resident #259 was admitted to the facility on [DATE] with diagnoses of Hypotension, Schizophrenia, Epilepsy, Hallucinations, and Intellectual Disabilities. Review of the admission MDS dated [DATE], revealed Resident #259 had a BIMS score of 10, indicating moderately impaired cognition. Review of Resident #259's medical record revealed there was no advance directive and there was no documentation that upon admission the resident or their legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 12. Review of the medical record revealed Resident #260 was admitted to the facility on [DATE] with diagnoses of Cerebral Infarction, Pain, Nicotine Dependence, Depression, and Insomnia. Review of the admission MDS dated [DATE] revealed Resident #260 had a BIMS score of 12, indicating moderately impaired cognition. Review of Resident #260's medical record revealed there was no advance directive and there was no documentation that upon admission the resident or their legal representative was informed of/or provided written information regarding his right to formulate an advanced directive. 13. During an interview on 5/17/2023 at 9:27 AM, the Regional Nurse Consultant, was asked should all residents have the advanced directive education explained to them on admission. The Regional Nurse Consultant stated, Yes ma'am . During an interview on 5/25/2025 at 5:56 PM, the Administrator confirmed all residents should be educated, offered and/or have an Advance Directive and proof of the resident's refusal or the resident's Advance Directive should be in the resident's medical record.
Jun 2021 6 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on policy review, medical record review, observation, and interview, the facility failed to promote and maintain residents' dignity when staff failed to provide a privacy bag for 2 of 6 sampled ...

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Based on policy review, medical record review, observation, and interview, the facility failed to promote and maintain residents' dignity when staff failed to provide a privacy bag for 2 of 6 sampled residents (Resident #40 and #53) reviewed with indwelling urinary catheters. The findings include: Review of the facility's policy titled, Promoting/Maintaining Resident Dignity, dated 5/24/2021, revealed .It is the practice of this facility to protect and promote resident rights and treat each resident with respect and dignity .All staff members are involved in providing care to residents to promote and maintain resident dignity .Maintain resident privacy . Review of the medical record, revealed Resident #40 had diagnoses of Urinary Tract Infection, Diabetes, Pressure Ulcer Sacral Region, Pressure Ulcer Buttock, and Neuromuscular Dysfunction of Bladder. Review of the Physician's Order dated 4/25/2021, revealed Resident #40 had an indwelling urinary catheter. Review of the Care Plan dated 5/4/2021, revealed .[Named Resident #40] needs catheter related to Neurogenic Bladder .Keep drainage bag covered to promote dignity . Observation in the resident's room on 6/21/2021 at 11:24 AM, 2:53 PM, and 3:44 PM, revealed Resident #40 was lying in the bed, her urinary catheter bag was hanging on the left side of the bed, facing the door, uncovered, with amber colored urine. Review of the medical record, revealed Resident #53 had diagnoses of Neurogenic Bladder, Severe Obesity, Chronic Respiratory failure, Heart Failure, Diabetes, Bipolar Disorder, and Anxiety Disorder. Review of the Physician's Order dated 6/7/2021, revealed Resident #53 had an indwelling urinary catheter. Review of the Care Plan dated 2/17/2021, revealed .[Named Resident #53] needs catheter related to Neurogenic Bladder .Keep drainage bag covered to promote dignity . Observation in the resident's room on 6/21/2021 at 11:13 AM and 12:59 PM, revealed Resident #53 was resting in bed, his urinary catheter bag was hanging on the right side of the bed facing the door, and the urinary catheter bag was uncovered. During an interview on 6/23/2021 at 9:11 AM, the Director of Nursing (DON) was asked if indwelling urinary catheter should bags be covered. The DON stated, Yes .should be in the privacy bags.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to maintain a sanitary environment for 2 of 85 resident rooms (Resident ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to maintain a sanitary environment for 2 of 85 resident rooms (Resident #9's and #52's rooms) when there were sheets with yellow and brown stains, a wheelchair with brown stains, a washcloth with brown stains, and odors in the rooms. The findings include: Observation in the resident's room on 6/21/2021 at 10:36 AM and 1:05 PM, revealed Resident #52 was lying in bed on his left side, the bottom sheet was noted with a large amount of yellow and brown stains and a foul odor. Resident #52 had a large brown stain smeared across the right side of the seat of his wheelchair, from the front to the back, and a washcloth with a large brown stain and a foul odor, was in the crease of the wheelchair seat. Observation in the resident's room [ROOM NUMBER]/22/2021 at 10:18 AM, revealed Resident #52 was lying in bed on his left side, the bottom sheet was noted with a large amount of yellow and brown stains and a foul odor. Resident #52 had a large brown stain smeared across the right side of the seat of his wheelchair, from the front to the back. During an interview on 6/22/2021 at 10:19 AM, the Director of Nursing (DON) confirmed that the large brown stains on Resident #52's bed sheet and wheelchair were feces. The DON confirmed that the sheet and wheelchair should not have feces on them. Observation in the resident's room [ROOM NUMBER]/21/2021 at 3:20 PM, revealed Resident #9 was resting in bed and his bottom sheet was noted with a large amount of yellow and brown stains. Observation in the resident's room on 6/22/2021 at 10:34 AM, revealed Resident #9 was out of the room and the bottom bed sheet was noted with a large amount of yellow and brown stains. During an interview on 6/22/2021 at 10:36 AM, the DON confirmed that Resident #9's sheets should not have brown and yellow stains. The DON confirmed that the residents' sheets should be changed daily and as needed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure the resident environmen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure the resident environment remained as free of accident hazards as possible, when plastic cutlery was not provided for 1 of 2 sampled residents (Resident #65) reviewed for accident hazards. The findings include: Review of the facility's policy titled, Accidents and Supervision, revised 3/20/2020, revealed .The resident environment remains as free of accident hazards as is possible .This includes .Identifying hazard(s) and risk(s) .Implementing interventions to reduce hazard(s) and risk(s) .using specific interventions to try to reduce a resident's risks from hazards in the environment .Communicating the interventions to all relevant staff . Review of the medical record, revealed Resident #65 was admitted to the facility on [DATE] with diagnoses of Dementia with Lewy Bodies, Abdominal Aortic Aneurysm, Mood Disorder, Psychotic Disorder, and Cognitive Communication Deficit . Review of the Minimum Data Set (MDS) dated [DATE], revealed Resident #65 had severe cognitive impairment and was coded for wandering behaviors and behaviors that put others at risk for injury. Review of a Clinical Note dated 5/15/2021 at 5:52 PM, revealed .wandering in and out of other residents room .room [ROOM NUMBER] .sat down on A beds [bed's] side in chair with a butter knife trying to cut the bed cord .two techs [technicians] entered the room .removed the knife .he pulled a spoon out of his pocket .staff was able to remove pt [patient] [Resident #65] and spoon/knife out of room .pt is to have plasticware from now on . Review of the Care Plan dated 5/20/2021, revealed .Plasticware to be used at meals . Observation in the resident's room on 6/21/2021 at 1:00 PM, 6/22/2021 at 8:03 AM and 5:44 PM, and on 6/23/2021 at 8:45 AM, revealed Resident #65 was lying in bed, awake with a vacant stare, his meal tray was on the over bed table, and silverware was on the table beside the meal tray. Observation and interview in the resident's room on 6/23/2021 at 8:48 AM, the Assistant Director of Nursing (ADON) confirmed Resident #65 had silverware on his tray. The ADON confirmed she was unaware of the Clinical Note stating Resident #65 should have plastic ware. During an interview on 6/23/2021 at 12:24 PM, the ADON stated, He [Resident #65] is supposed to have plastic [ware] and I am starting my education now. The ADON was asked when she was made aware that Resident #65 should have plastic ware. The ADON stated, When you told me.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, review of the Skilled Nursing Facility (SNF) Beneficiary Protection Notification, review of resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, review of the Skilled Nursing Facility (SNF) Beneficiary Protection Notification, review of resident trust funds, and interview, the facility failed to provide an appropriate notice to the resident and/or legal representative in writing when skilled services were terminated for 1 of 3 sampled residents (Resident #65) reviewed and failed to refund the residents' funds within 30 days of death or discharge for 5 of 5 sampled residents (Resident #186, #189, #190, #191, and #193) reviewed for trust funds. The findings include: Review of the facility's policy titled, RESIDENT TRUST ACCOUNT PROCEDURES MANUAL, dated 8/2018, revealed .all refunds must be made within 30 days of discharge or expiration . Review of the medical record, revealed Resident #65 was admitted to the facility on [DATE] with diagnoses of Dementia, Chronic Obstructive Pulmonary Disease, Mood Disorder, and Psychotic Disorder. Review of the SNF Beneficiary Protection Notification revealed .Last day of Part A service [DATE] .Was the NOMNC [Notice of Medicare Non-Coverage/Beneficiary Protection Notification] provided to the resident? No . During an interview conducted on [DATE] at 8:14 AM, the Business Office Coordinator confirmed that a NOMNC should have been provided to Resident #65 or his representative, but the facility failed to provide it. Review of medical record, revealed Resident #186 was admitted on [DATE] and expired on [DATE]. Review of the trust funds revealed that no check had been issued. Review of medical record, revealed Resident #189 was admitted [DATE] and expired on [DATE]. Review of the trust funds revealed that no check had been issued. Review of medical record, revealed Resident #190 was admitted on [DATE] and expired on [DATE]. Review of the trust funds revealed that no check had been issued. Review of medical record, revealed Resident #191 was admitted on [DATE] and expired on [DATE]. Review of the trust funds revealed a check was not issued until [DATE], greater than 30 days after Resident #191 expired. Review of medical record, revealed Resident #193 was admitted [DATE] and expired on [DATE]. Review of the trust funds revealed that no check had been issued. During an interview conducted on [DATE] at 4:28 PM, the Business Office Coordinator stated, .[Named Resident #186] he has a balance .I did not realize that he had a refund .I have not gotten his processed .he expired 1/6 [2021] .[Named Resident #189] expired on 2/7 [2021] .it was sent out for approval on 6/11 [2021] .[Named Resident #190] .expired on 4/5 [2021] .sent in to request a check on 6/11 [2021] .[Named Resident #191] .expired 1/1 [2021] .refund was 5/25 [2021] .[Named Resident #193] .expired on 5/16 [2021] .balance of $2534.82 has not been refunded yet . The Business Office Coordinator confirmed that the residents' families or representatives should have received a refund within 30 days of the residents' discharge or death.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served in a sanitary manner when 3 of 13 staff (Certified Nursing Assistant (CNA) #1, #...

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Based on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served in a sanitary manner when 3 of 13 staff (Certified Nursing Assistant (CNA) #1, #4 and #6) failed to don appropriate Personal Protective Equipment (PPE) and perform hand hygiene during dining. The findings include: Review of the facility's policy titled, Coronavirus 2019 (COVID-19) Response Plan and Facility Policy & [symbol for and] Protocol, 5/20/2021, revealed .REQUIRED TRANSMISSION BASED PRECAUTIONS .The required PPE is a gown, gloves, N95 face mask [a safety device that covers the nose and mouth and helps protect the wearer from breathing in hazardous airborne substances] or procedure mask, goggles or a face shield . Review of the facility's policy titled Hand Hygiene, dated 3/15/2021, revealed .Staff involved in direct resident contact will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors .Hand hygiene is indicated and will be performed .Between resident contacts .Before applying and after removing personal protective equipment (PPE), including gloves .Before and after providing care for residents in isolation . Observation on the 500 Hallway during dining on 6/21/2021 at 12:10 PM, revealed CNA #4 did not wash her hands and entered Resident #74's room, placed the plate on the over bed table, exited the room, and did not wash her hands. CNA #4 entered Resident #37's room, placed the plate on the over bed table, did not wash her hands, exited the room and entered Resident #52's room, placed the plate on the over bed table, and did not wash her hands. Observation on the 500 Hallway during dining on 6/21/2021 at 12:24 PM, revealed CNA #4 removed a cup from the nourishment cart with her bare hand, and holding the cup in her bare hand, she scooped some ice from the ice chest into the cup. CNA #4 then entered Resident #1's isolation room without donning the proper PPE. Observation on the 200 Hallway on 6/22/2021 at 5:42 PM, revealed Resident #236, #237, and #238 had signs on the door of their rooms that revealed, Droplet Precautions Everyone Must .Make sure their eyes, nose and mouth are fully covered before room entry. Observation on the 500 Hallway on 6/22/2021 at 5:43 PM, revealed CNA #6 entered an isolation room with a gown, gloves, and mask. CNA #6 failed to wear a face shield during the dining observation. Observation on the 200 Hallway on 6/22/2021 at 5:45 PM, revealed CNA #1 wore a surgical mask, donned a gown and gloves, failed to don appropriate protective eye wear, and then entered Resident #237's room to prepare for meal service. Observation on the 200 Hallway on 6/22/2021 at 5:50 PM, revealed CNA #1 wore a surgical mask, donned a gown and gloves, failed to don appropriate protective eye wear, and entered Resident #237's room with his meal tray. CNA #1 removed her PPE and washed her hands, exited the room, and went across the hall to Resident #236's room. CNA #1 donned a gown and gloves, failed to don appropriate protective eye wear, and entered Resident #236's room with his meal tray. CNA #1 removed her PPE, performed hand hygiene and went down the hall to Resident #238's room. CNA #1 donned a gown and gloves, failed to don appropriate protective eye wear, and entered Resident #238's room with her meal tray. Observation on the 500 Hallway on 6/22/2021 at 6:31 PM, revealed CNA #4 was standing in the hallway during dining when she touched a resident on the shoulder, did not wash her hands, and entered Resident #56's room, placed a meal tray on the over bed table, and did not wash her hands. Observation on the 500 Hallway on 6/22/2021 at 6:59 PM, revealed CNA #6 donned a gown and gloves, entered Resident #1's isolation room, and failed to don appropriate protective eyewear during the dining observation. During an interview on 6/22/2021 at 7:05 PM, CNA #4 confirmed that she should not have scooped the ice into a cup with her bare hands. CNA #4 confirmed that she should have washed her hands or used hand sanitizer between each resident. CNA #4 confirmed that when she touched a resident or contaminated her hands, she should have performed hand hygiene. CNA #4 confirmed that she should have donned her gloves, gown, mask and face covering before going into an isolation room. During an interview on 6/23/2021 at 9:11 AM, the Director of Nursing (DON) confirmed that the staff should perform hand hygiene or sanitize their hands between each resident during dining observation. The DON confirmed that the staff should don their PPE (gloves, mask, face shield and gown) outside the residents' room when a resident is in isolation. During an interview on 6/23/2021 at 8:00 PM, the Assistant Director of Nursing (ADON) confirmed that staff should not enter the room of a resident in Droplet Precautions without protective eye wear. The ADON confirmed that personal prescription eyeglasses were not considered appropriate protective eye wear.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure appropriate infection c...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure appropriate infection control practices were followed when 2 of 6 nurses (Licensed Practical Nurse (LPN) #1 and #2) failed to don appropriate Personal Protective Equipment (PPE) in isolation rooms, an indwelling catheter bag was on the floor for 1 of 6 sampled residents (Resident #53) reviewed with indwelling urinary catheters, and a contaminated oxygen tubing was reconnected, a bi-level positive airway pressure (BIPAP) tubing was lying on the floor, and the BIPAP mask was uncovered for 1 of 5 sampled residents (Resident #53) reviewed receiving oxygen therapy. The findings include: Review of the facility's policy titled, Coronavirus 2019 (COVID-19) Response Plan and Facility Policy & [symbol for and] Protocol, revised 5/20/2021, revealed .REQUIRED TRANSMISSION BASED PRECAUTIONS .The required PPE is a gown, gloves, N95 face mask [a safety device that covers the nose and mouth and helps protect the wearer from breathing in hazardous airborne substances] or procedure mask, goggles or a face shield . Review of the medical record, revealed Resident #1 was admitted on [DATE] with diagnoses of Hypertension, Chronic Respiratory Failure, Staphylococcus Aureus, Asthma, Morbid Obesity, Diabetes, and Gastroparesis. Review of the Physician's Orders dated 6/22/2021 revealed an order for isolation precautions for Methicillin-Resistant Staphylococcus Aureus (MRSA) in the sputum. Review of the Nurses' Note dated 6/21/2021, revealed .droplet isolation . Observation and interview of Resident #1's room on 6/21/2021 at 10:32 AM, revealed the door was open, with an isolation cart hanging on the door, no isolation sign was posted on the outside of the door, and multiple isolation gowns were hanging on the bed, furniture and back of the door. One isolation gown was lying on the floor. LPN #1 was at the bedside wearing a surgical mask and gloves. LPN #1 stated, .She is in contact isolation . Observation and interview of Resident #1's door on 6/21/2021 at 4:40 PM, with the Assistant Director Of Nursing (ADON), revealed an isolation cart hanging on the door with 1 pair of green goggles present. The ADON confirmed that the goggles should be cleaned after each use and that staff should not share goggles. The ADON confirmed that the staff should don their gown, gloves, mask, and face covering before entering the resident's room. Review of the medical record, revealed Resident #53 had diagnoses of Neurogenic Bladder, Severe Obesity, Chronic Respiratory Failure, Heart Failure, Diabetes, Bipolar Disorder, and Anxiety Disorder. Review of the Physician's Order dated 6/7/2021, revealed Resident #53 had an indwelling urinary catheter. Observation in the resident's room on 6/21/2021 at 11:13 AM and 12:59 PM, revealed Resident #53 was resting in the bed, his urinary catheter bag with was hanging on the bed, with approximately 400-500 ml of dark amber urine, and the bottom half of the urinary catheter bag was lying on the floor. The floor was covered with a large amount of unknown white, flaky particles (that appeared to be dry skin). The resident's BIPAP tubing was lying on the floor and the BIPAP mask was lying on the over bed table uncovered. Observation in the resident's room on 6/22/2021 at 8:53 AM, revealed Resident #53's oxygen tubing was disconnected, and the end of the tubing that connects to the oxygen concentrator was lying on the floor. Resident #53 activated the call light, CNA #4 entered the room, and reconnected the contaminated oxygen tubing to the concentrator. Observation on the 100 Hallway on 6/22/2021 at 5:28 PM, during medication pass, revealed LPN #2 donned gown & gloves and stated, .He's [Resident #60] been vaccinated so this is just precautionary for both of us . LPN #2 entered Resident #60's room without eye protection. (Resident #60 was on the observation hall for new admissions where residents remain in droplet precautions for 14 days after admission). During an interview on 6/21/2021 at 4:32 PM, the ADON confirmed staff should wear masks, gowns, gloves, and face shield or goggles when entering a Droplet Isolation room. During an interview on 6/23/2021 at 9:11 AM, the Director of Nursing (DON) confirmed indwelling urinary catheter bags should not be touching the floor. The DON confirmed that the BIPAP mask should be covered, the BIPAP tubing should not be touching the floor, and the oxygen tubing should not be reconnected after it has been contaminated.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 38% turnover. Below Tennessee's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: 9 life-threatening violation(s), $396,269 in fines, Payment denial on record. Review inspection reports carefully.
  • • 29 deficiencies on record, including 9 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $396,269 in fines. Extremely high, among the most fined facilities in Tennessee. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has 9 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Ahc Lewis County's CMS Rating?

CMS assigns AHC LEWIS COUNTY an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Tennessee, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Ahc Lewis County Staffed?

CMS rates AHC LEWIS COUNTY's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 38%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Ahc Lewis County?

State health inspectors documented 29 deficiencies at AHC LEWIS COUNTY during 2021 to 2024. These included: 9 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 20 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Ahc Lewis County?

AHC LEWIS COUNTY is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by AMERICAN HEALTH COMMUNITIES, a chain that manages multiple nursing homes. With 131 certified beds and approximately 70 residents (about 53% occupancy), it is a mid-sized facility located in HOHENWALD, Tennessee.

How Does Ahc Lewis County Compare to Other Tennessee Nursing Homes?

Compared to the 100 nursing homes in Tennessee, AHC LEWIS COUNTY's overall rating (1 stars) is below the state average of 2.8, staff turnover (38%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Ahc Lewis County?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Ahc Lewis County Safe?

Based on CMS inspection data, AHC LEWIS COUNTY has documented safety concerns. Inspectors have issued 9 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Tennessee. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Ahc Lewis County Stick Around?

AHC LEWIS COUNTY has a staff turnover rate of 38%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Ahc Lewis County Ever Fined?

AHC LEWIS COUNTY has been fined $396,269 across 1 penalty action. This is 10.7x the Tennessee average of $37,042. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Ahc Lewis County on Any Federal Watch List?

AHC LEWIS COUNTY is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.