LAKEBRIDGE, A WATERS COMMUNITY, LLC
Over 2 years since last inspection. Current conditions may differ from available data.
Lakebridge, A Waters Community in Johnson City, Tennessee has a Trust Grade of B+, which means it is above average and generally recommended for families. It ranks #64 out of 298 facilities in Tennessee, placing it in the top half, and #4 out of 8 in Washington County, indicating that only one local option is better. The facility is improving, having reduced issues from 3 in 2019 to just 1 in 2023, which is a positive trend. However, staffing is a notable weakness with a rating of 2 out of 5 stars and a turnover rate of 32%, which is better than the state average but still below average overall. On the plus side, the facility has no fines, which is a good sign of compliance, and they provide more RN coverage than 80% of other facilities, ensuring that registered nurses are available to catch potential issues. However, there were concerning findings, such as the kitchen being unsanitary, which could affect nearly all residents, and past incidents where residents did not receive necessary care for constipation, reflecting areas that need improvement to ensure resident safety and well-being. Overall, while Lakebridge has strengths in compliance and RN coverage, families should be aware of its staffing challenges and past sanitation issues.
- Trust Score
- B+
- In Tennessee
- #64/298
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 32% turnover. Near Tennessee's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 21 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 7 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (32%)
16 points below Tennessee average of 48%
Facility shows strength in fire safety.
The Bad
14pts below Tennessee avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 7 deficiencies on record
Jul 2023
1 deficiency
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on facility policy review, observation, and interview the facility failed to maintain a sanitary kitchen, which had the potential to affect 95 of 98 residents in the facility.
The findings inclu...
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Nov 2019
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Center for Medicare and Medicaid (CMS's) Resident Assessment Instrument (RAI) Version 3.0 Manual, medical record review...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to ensure a fall interve...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on facility policies review, observation, and interview, the facility failed to maintain a sanitary kitchen in 1 of 1 walk in freezer observed, and failed to maintain resident foods in a sanitar...
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Nov 2018
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to obtain a physician's order for the use of a C...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of manufacturer's recommendations, medical record review, observation, and interview, the facility failed to ens...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Medical record review of Resident #49's Plan of Care dated 7/27/18 revealed .Goal .Resident will have a regular bowel eliminatio...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Tennessee.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • 32% turnover. Below Tennessee's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Lakebridge, A Waters Community, Llc's CMS Rating?
CMS assigns LAKEBRIDGE, A WATERS COMMUNITY, LLC an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Lakebridge, A Waters Community, Llc Staffed?
CMS rates LAKEBRIDGE, A WATERS COMMUNITY, LLC's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 32%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Lakebridge, A Waters Community, Llc?
State health inspectors documented 7 deficiencies at LAKEBRIDGE, A WATERS COMMUNITY, LLC during 2018 to 2023. These included: 7 with potential for harm.
Who Owns and Operates Lakebridge, A Waters Community, Llc?
LAKEBRIDGE, A WATERS COMMUNITY, LLC is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by INFINITY HEALTHCARE CONSULTING, a chain that manages multiple nursing homes. With 109 certified beds and approximately 102 residents (about 94% occupancy), it is a mid-sized facility located in JOHNSON CITY, Tennessee.
How Does Lakebridge, A Waters Community, Llc Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, LAKEBRIDGE, A WATERS COMMUNITY, LLC's overall rating (4 stars) is above the state average of 2.8, staff turnover (32%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Lakebridge, A Waters Community, Llc?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Lakebridge, A Waters Community, Llc Safe?
Based on CMS inspection data, LAKEBRIDGE, A WATERS COMMUNITY, LLC has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Lakebridge, A Waters Community, Llc Stick Around?
LAKEBRIDGE, A WATERS COMMUNITY, LLC has a staff turnover rate of 32%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Lakebridge, A Waters Community, Llc Ever Fined?
LAKEBRIDGE, A WATERS COMMUNITY, LLC has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Lakebridge, A Waters Community, Llc on Any Federal Watch List?
LAKEBRIDGE, A WATERS COMMUNITY, LLC is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.