SENATOR BEN ATCHLEY STATE VETERANS' HOME
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Senator Ben Atchley State Veterans' Home in Knoxville, Tennessee, has a Trust Grade of A, indicating it is an excellent facility that is highly recommended. Ranking #37 out of 298 facilities in Tennessee places it in the top half, and #3 out of 13 in Knox County means only two local options are better. The facility is improving, with a decrease in reported issues from two in 2024 to one in 2025. Staffing is a strength, earning a 5-star rating with a turnover rate of 40%, which is below the state average, suggesting that staff are experienced and familiar with the residents. Notably, the facility has not incurred any fines, which is a positive sign of compliance. However, there are areas of concern, including incidents of resident-to-resident sexual abuse that occurred despite the facility’s policies. Additionally, there was a failure to refer a resident diagnosed with a serious mental disorder for further evaluation, which highlights a gap in care. Lastly, while the RN coverage is average, having more registered nurses would better support residents' needs. Overall, while the facility has many strengths, families should be aware of the serious incidents and ensure proper oversight.
- Trust Score
- A
- In Tennessee
- #37/298
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 40% turnover. Near Tennessee's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ✓ Good
- Each resident gets 46 minutes of Registered Nurse (RN) attention daily — more than average for Tennessee. RNs are trained to catch health problems early.
- Violations ✓ Good
- Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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5-Star Staffing Rating · Excellent nurse staffing levels
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover below average (40%)
8 points below Tennessee average of 48%
Facility shows strength in staffing levels, fire safety.
The Bad
Near Tennessee avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 5 deficiencies on record
Jan 2025
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Free from Abuse/Neglect
(Tag F0600)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observations and interviews, the facility failed to prevent resident to ...
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Feb 2024
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #73 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Moderate Protein-Calorie M...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to refer 1 resident (Resident #94) after the resident was diag...
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Apr 2019
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility documentation, medical record review, observations, and interview the facility failed to complete an...
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MINOR
(C)
Minor Issue - procedural, no safety impact
Deficiency F0657
(Tag F0657)
Minor procedural issue · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to provide documentation...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Tennessee.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Senator Ben Atchley State Veterans' Home's CMS Rating?
CMS assigns SENATOR BEN ATCHLEY STATE VETERANS' HOME an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Senator Ben Atchley State Veterans' Home Staffed?
CMS rates SENATOR BEN ATCHLEY STATE VETERANS' HOME's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 40%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Senator Ben Atchley State Veterans' Home?
State health inspectors documented 5 deficiencies at SENATOR BEN ATCHLEY STATE VETERANS' HOME during 2019 to 2025. These included: 4 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Senator Ben Atchley State Veterans' Home?
SENATOR BEN ATCHLEY STATE VETERANS' HOME is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility is operated by TENNESSEE STATE VETERANS' HOME, a chain that manages multiple nursing homes. With 140 certified beds and approximately 128 residents (about 91% occupancy), it is a mid-sized facility located in KNOXVILLE, Tennessee.
How Does Senator Ben Atchley State Veterans' Home Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, SENATOR BEN ATCHLEY STATE VETERANS' HOME's overall rating (5 stars) is above the state average of 2.9, staff turnover (40%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Senator Ben Atchley State Veterans' Home?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Senator Ben Atchley State Veterans' Home Safe?
Based on CMS inspection data, SENATOR BEN ATCHLEY STATE VETERANS' HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Senator Ben Atchley State Veterans' Home Stick Around?
SENATOR BEN ATCHLEY STATE VETERANS' HOME has a staff turnover rate of 40%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Senator Ben Atchley State Veterans' Home Ever Fined?
SENATOR BEN ATCHLEY STATE VETERANS' HOME has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Senator Ben Atchley State Veterans' Home on Any Federal Watch List?
SENATOR BEN ATCHLEY STATE VETERANS' HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.