KNOLLWOOD MANOR

405 TIMES AVE, LAFAYETTE, TN 37083 (615) 666-3170
For profit - Corporation 49 Beds Independent Data: November 2025 3 Immediate Jeopardy citations
Trust Grade
4/100
#257 of 298 in TN
Last Inspection: July 2022

Over 2 years since last inspection. Current conditions may differ from available data.

Overview

Knollwood Manor in Lafayette, Tennessee, has a Trust Grade of F, indicating significant concerns about resident safety and care quality. It ranks #257 out of 298 nursing homes in Tennessee, placing it in the bottom half of facilities statewide, although it is #1 out of 2 in Macon County, meaning there is only one local option that is better. Unfortunately, the facility's situation is worsening, with the number of issues increasing from 2 in 2019 to 11 in 2022. Staffing is rated as average, with a turnover rate of 30%, which is better than the state average, but there are still serious concerns about care practices. Specific incidents include a resident who suffered a major hip fracture after eloping from the facility, highlighting a failure to adequately supervise residents and update care plans, which places their safety at risk. Overall, while there are some staffing strengths, the facility has critical issues that need to be addressed.

Trust Score
F
4/100
In Tennessee
#257/298
Bottom 14%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
2 → 11 violations
Staff Stability
○ Average
30% turnover. Near Tennessee's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Tennessee facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 26 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
15 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2019: 2 issues
2022: 11 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (30%)

    18 points below Tennessee average of 48%

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Tennessee average (2.8)

Significant quality concerns identified by CMS

Staff Turnover: 30%

16pts below Tennessee avg (46%)

Typical for the industry

The Ugly 15 deficiencies on record

3 life-threatening 1 actual harm
Jul 2022 11 deficiencies 3 IJ
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0657 (Tag F0657)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility documentation, facility policy review, medical record review, and interview, the facility failed to revise a w...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility documentation, facility policy review, medical record review, and interview, the facility failed to revise a wandering/elopement care plan for 1 of 2 sampled residents (Resident #39) reviewed for wandering and elopement risk (Residents who have a history of leaving or trying to leave the facility, or have wandered or have potential to wander into unsafe areas), placing the resident in an Immediate Jeopardy (IJ) (a situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely to cause serious injury, harm, impairment or death to a resident). The facility failed to update Resident #39's care plan with new interventions which resulted in an elopement from the facility on 5/23/2022 with a fall with major injury, a Right Femoral neck fracture (hip fracture). The Administrator was notified of the Immediate Jeopardy on 7/12/2022 at 12:47 PM in the Administrator's office. The facility was cited Immediate Jeopardy at F-657. The facility was cited a F-657 at a scope and severity of J. The Immediate Jeopardy was removed onsite and was effective from 4/23/2022 to 7/12/2022. An acceptable Immediate Action Removal Plan, which removed the immediacy of the jeopardy, was received on 7/12/2022 at 7:29 PM. The corrective actions were validated on site by surveyors on 7/12/2022. The facility's noncompliance at F-657 continues at a scope and severity of D for monitoring of the effectiveness of the corrective actions. The findings include: Review of the facility's undated policy titled, Policy for Care Plan Updates and Review, revealed, .Review for your department, initial assessment, current (last) update, and any mini assessments (assessments for identifying residents at risk or any other tool utilized as a supplement to the MDS [Minimum Data Set]) and discipline specific assessment tools completed on admission .Update the assessment so that it describes the functional and dysfunctional changes since the last assessment .Review the most recent care plan .Modify or re-write problems/goals/approaches for the department based upon future needs of the resident described in your progress note. Confer with other pertinent departments if appropriate .At care plan conference, integrate your input with other departments . Review of the medical record revealed Resident #39 was admitted to the facility on [DATE] with diagnoses which included Dementia with Behavioral Disturbances and Chronic Obstructive Pulmonary Disease. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #39 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated severe cognitive impairment. Continued review revealed Resident #39 required a wander guard daily because she exhibited behaviors of wandering. Continued review revealed the resident required supervision with walking in the room, in corridor and with locomotion on/off the unit. Review of Resident #39's care plan dated 3/21/2022 revealed .CODE ALERT BRACELET R/T [RELATED TO] ELOPEMENT RISK .Alert staff to resident's wandering behavior .If resident elopes from facility protocol for locating resident .Monitor and document resident behavior at least twice daily .Report increase in negative findings to physician . Review of Resident #39's physician notes dated 3/9/2022 revealed Resident #39 was prescribed a Code Alert Bracelet related to a history of elopement at another facility. Review of Resident #39's Progress Notes dated 4/23/2022 revealed .RES. [Resident] WENT OUT BACK DOOR AND DOWN THE RAMP, WAS RE-DIRECTED BACK IN PER STAFF. RES. HAS BEEN WALKING ALL OVER THE FACILITY TODAY. GETS VERY AGITATED WHEN STAFF RE-DIRECTS. AT THIS TIME RES. IS SITTING IN HER RECLINER . Review of Resident #39's Progress Notes dated 4/24/2022 revealed .RES. WENT OUT FRONT DOOR WITH RW [Rolling Walker] ALARM SOUNDED D/T [due to] WANDER GUARD. RE-DIRECTED BACK IN . Review of Resident #39's Progress Notes dated 5/6/2022 revealed .DOOR ALARM SOUNDED AND TECHS WENT TO FRONT DOOR. RESIDENT WAS FOUND ABOUT 100 FEET OUTSIDE FACILITY . Review of Resident #39's Progress Notes dated 5/20/2022 revealed .RES. ELOPED OUT THE DOOR ON THE WARDS HALL, WAS RE-DIRECTED BACK IN. RES. NOW SITTING IN DR [dining room] FOR SUPPER . Review of Resident 39's Progress Notes dated 5/21/2022 revealed .RES. HAS BEEN WANDERING AROUND FACILITY ALL DAY AT A FAST PACE. DID ELOPE OUT THE PATIO DOOR. RES. DID REFUSE TO COME BACK IN FOR CNA [Certified Nursing Assistant], BUT NURSE RE-DIRECTED RES. BACK IN. RES. VERY AGITATED WHEN RE-DIRECTED FOR ANY REASON. RES. AT THIS TIME SITTING IN THE BIRD ROOM . Review of Resident #39's Progress Notes dated 5/22/2022 revealed .RES. FOLLOWED STAFF OUT BACK DOOR, WAS RE-DIRECTED BACK IN AND ENCOURAGED TO SIT IN HER RECLINER. RES. HAS STAYED IN HER ROOM FOR A WHILE . Review of Resident #39's Progress Notes dated 5/23/2022 revealed .FOR APPROX 6:30 PM RESIDENT CODE ALERT ALARM WAS HEARD SOUNDING TO ALERT STAFF OF EXIT OUTWARD HALL BACK DOOR. CNA TO BACK DOOR AND RESIDENT OBSERVED WALKING ACROSS BACK PARKING LOT. WHEN CNA CALLED FOR RESIDENT TO STOP SHE TOOK OFF RUNNING, SHE THEN TRIPPED OVER CONCRETE CAR STOP AND STRUCK HER HEAD ON HANDICAPPED PARKING SIGN ON THE WAY DOWN. SHE THEN LANDED ON HER RIGHT-SIDE HIP AREA AND WHEN NURSES STAFF GOT TO HER FOR ASSESSMENT SHE COMPLAINED OF RIGHT LEG AND HIP PAIN AND COULD NOT STRAIGHTEN HER RIGHT LEG. SHE WAS KEPT IN THE POSITION SHE WAS FOUND IN UNTIL EMS [Emergency Medical Service] ARRIVED FOR TRANSPORT. SON WAS CONTACTED BY [named nurse] TO NOTIFY OF FALL AND THEN AGAIN BY [named nurse] TO CONFIRM AS TO WHICH HOSPITAL FAMILY WOULD PREFER TRANSPORT TO THEY CHOSE [named hospital]. SHE DID NOT APPEAR TO HAVE ANY OTHER INJURY NOTED INCLUDING NO INJURY NOTED TO HEAD DESPITE STRIKING HEAD. WILL AWAIT FURTHER REPORT FROM HOSPITAL . Review of Resident #39's Progress Notes dated 5/24/2022 revealed .REPORT RECEIVED FROM NURSE [named nurse] FROM ED [Emergency Department][named hospital]. RESIDENT NOTED BROKEN RT [right]. HIP. SX [surgery] SCHEDULED TOMORROW 5/24/22 AT [named hospital]. FAMILY PRESENT AT [named resident] AND AWARE OF ALL FINDINGS PER [named nurse] . Review of the History and Physical dated 5/23/2022 revealed, XXX[AGE] year-old female presents to clinic today from the Emergency Department for right hip pain. She stated that yesterday evening while walking outside she tripped and fell and landed on right hip. She had immediate pain and swelling to the area and was transported via EMS [emergency medical services] to [named hospital] for she was seen in the emergency department and received x-rays. X-rays revealed a fracture of the right femoral neck .Patient reports decreased range of motion secondary to pain as well as a palpable deformity along the lateral hip at the proximal femur area . During an interview on 7/12/2022 at 11:19 AM, the MDS Coordinator confirmed Resident #39's care plan had not been updated after each elopement since 3/21/2022 when she was admitted to the facility. Continued interview she confirmed there should be new interventions in place after each elopement event. The surveyors verified acceptable Immediate Action Removal Plan on 7/12/2022 by: 1.) The surveyors verified through review of the education completed on 7/12/2022 and interviews with various Certified Nursing Assistants, Licensed Practical Nurses, Registered Nurses, Housekeeping, and Maintenance regarding verifying elopement, missing person, policies, and procedures. 2). The surveyors verified through review of the care plans completed on 7/12/2022 residents were identified as risk for wandering and elopement and interventions were put in place or updated.
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility documentation review, facility policy review, medical record review, and interview, the facility failed to pro...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility documentation review, facility policy review, medical record review, and interview, the facility failed to provide adequate supervision to prevent elopement for 1 of 2 sampled residents (Resident #39) reviewed for wandering and elopement risk (Residents who have a history of leaving or trying to leave the facility, or have wandered or have potential to wander into unsafe areas), placing the resident in an Immediate Jeopardy (IJ) (a situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely to cause serious injury, harm, impairment or death to a resident). The facility's failure to supervise Resident #39 resulted in an elopement from the facility on 5/23/2022 and a fall with major injury resulting in a Right Femoral neck fracture (hip fracture). The facility also failed to prevent a fall for 1 of 7 sampled residents (Resident #16) which resulted in a major injury, a left Femoral Neck fracture (hip fracture), which caused an actual harm but did not rise to the level of IJ. The Administrator was notified of the Immediate Jeopardy on 7/12/2022 at 12:47 PM in the Administrator's office. The facility was cited Immediate Jeopardy at F-689. The facility was cited a F-689 at a scope and severity of J, which is Substandard Quality of Care. The Immediate Jeopardy was removed onsite and was effective from 4/23/2022 to 7/12/2022. An acceptable Immediate Action Removal Plan, which removed the immediacy of the jeopardy, was received on 7/12/2022 at 7:29 PM. The corrective actions were validated on site by surveyors on 7/12/2022. The facility's noncompliance at F-689 continues at a scope and severity of D for monitoring of the effectiveness of the corrective actions. The findings include: Review of the facility documentation 9/2017 revealed .Upon discovery of a missing resident: Alert all staff on the unit. Conduct a quick but thorough search of the unit and logical places where resident may have gone. If a resident cannot be located, the Nurse in charge of the area shall be responsible for notifying the Administrator and page overhead. This will alert all staff that a resident is missing. Immediate attempts shall be made to determine where the resident was last seen and what the resident was wearing . Review of the undated facility policy titled, Wandering/Eloping Patients revealed .Patients shall be assessed upon admission to determine the possibility of the patient trying to leave the facility. If there is a concern, a Code Alert Bracelet shall be placed on the patient, the patient walker, or the patient wheelchair as per the determined need. The Code Alert Bracelet will set off the Alarm should the patient go out any exit door. If a patient should exit the building without the knowledge of staff and it is discovered, a facility-wide search shall be made for the patient, both inside the facility and the area of the entire campus grounds. If the patient is not found within 15 minutes, the police shall be called, and the Administrator notified if not on the premises. The patient's family shall be notified . Review of the facility undated policy titled, Fall Prevention Policy, revealed, .[Named Facility] wants to provide a safe environment for all residents. And therefore utilizes different steps to prevent harm .A fall risk assessment shall be done on any resident who is considered at risk for falls .The Director of Nursing shall do an investigation following each fall to determine if proper interventions have been implemented; to ensure the care plan has been updated; and to monitor the results of the planned interventions .Incident reports shall be completed upon any incidental fall and charge nurses shall monitor patient for any sign of injury. Family member/responsible party shall be notified regarding the incident; the patient physician; the pharmacy consultant; and the therapy department .Resident-centered interventions shall be implemented following each fall to try to reduce the resident's risk of future falls .Falls shall be reviewed by the QA Committee during each meeting to monitor the number of falls, the effectiveness of the interventions, and to review and assess for any patterns that might be pertinent to the cause of any of the falls . Review of the medical record revealed Resident #39 was admitted to the facility on [DATE] with diagnoses which included Dementia with Behavioral Disturbances and Chronic Obstructive Pulmonary Disease. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #39 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated severe cognitive impairment. Continued review revealed Resident #39 required a wander guard daily because she exhibited behaviors of wandering. Continued review revealed the resident required supervision with walking in the room, in corridor and with locomotion on/off the unit. Review of Resident #39's care plan dated 3/21/2022, revealed .CODE ALERT BRACELET R/T [RELATED TO] ELOPEMENT RISK .Alert staff to resident's wandering behavior .If resident elopes from facility protocol for locating resident .Monitor and document resident behavior at least twice daily .Report increase in negative findings to physician . Review of Resident #39's physician notes dated 3/9/2022, revealed Resident #39 was prescribed a Code Alert Bracelet related to a history of elopement at a previous facility. Review of Resident #39's Progress Notes dated 4/23/2022, revealed .RES. [Resident] WENT OUT BACK DOOR AND DOWN THE RAMP, WAS RE-DIRECTED BACK IN PER STAFF. RES. HAS BEEN WALKING ALL OVER THE FACILITY TODAY. GETS VERY AGITATED WHEN STAFF RE-DIRECTS. AT THIS TIME RES. IS SITTING IN HER RECLINER . Review of Resident #39's Progress Notes dated 4/24/2022, revealed .RES. WENT OUT FRONT DOOR WITH RW [Rolling Walker] ALARM SOUNDED D/T [due to] WANDER GUARD. RE-DIRECTED BACK IN . Review of Resident #39's Progress Notes dated 5/6/2022, revealed .DOOR ALARM SOUNDED AND TECHS WENT TO FRONT DOOR. RESIDENT WAS FOUND ABOUT 100 FEET OUTSIDE FACILITY . Review of Resident #39's Progress Notes dated 5/20/2022, revealed .RES. ELOPED OUT THE DOOR ON THE WARDS HALL, WAS RE-DIRECTED BACK IN. RES. NOW SITTING IN DR [dining room] FOR SUPPER . Review of Resident 39's Progress Notes dated 5/21/2022, revealed .RES. HAS BEEN WANDERING AROUND FACILITY ALL DAY AT A FAST PACE. DID ELOPE OUT THE PATIO DOOR. RES. DID REFUSE TO COME BACK IN FOR CNA [Certified Nursing Assistant], BUT NURSE RE-DIRECTED RES. BACK IN. RES. VERY AGITATED WHEN RE-DIRECTED FOR ANY REASON. RES. AT THIS TIME SITTING IN THE BIRD ROOM . Review of Resident #39's Progress Notes dated 5/22/2022, revealed .RES. FOLLOWED STAFF OUT BACK DOOR, WAS RE-DIRECTED BACK IN AND ENCOURAGED TO SIT IN HER RECLINER. RES. HAS STAYED IN HER ROOM FOR A WHILE . Review of Resident #39's Progress Notes dated 5/23/2022, revealed .FOR APPROX 6:30 PM RESIDENT CODE ALERT ALARM WAS HEARD SOUNDING TO ALERT STAFF OF EXIT OUTWARD HALL BACK DOOR. CNA TO BACK DOOR AND RESIDENT OBSERVED WALKING ACROSS BACK PARKING LOT. WHEN CNA CALLED FOR RESIDENT TO STOP SHE TOOK OFF RUNNING, SHE THEN TRIPPED OVER CONCRETE CAR STOP AND STRUCK HER HEAD ON HANDICAPPED PARKING SIGN ON THE WAY DOWN. SHE THEN LANDED ON HER RIGHT-SIDE HIP AREA AND WHEN NURSES STAFF GOT TO HER FOR ASSESSMENT SHE COMPLAINED OF RIGHT LEG AND HIP PAIN AND COULD NOT STRAIGHTEN HER RIGHT LEG. SHE WAS KEPT IN THE POSITION SHE WAS FOUND IN UNTIL EMS [Emergency Medical Services] ARRIVED FOR TRANSPORT. SON WAS CONTACTED BY [named nurse] TO NOTIFY OF FALL AND THEN AGAIN BY [named nurse] TO CONFIRM AS TO WHICH HOSPITAL FAMILY WOULD PREFER TRANSPORT TO THEY CHOSE [named hospital]. SHE DID NOT APPEAR TO HAVE ANY OTHER INJURY NOTED INCLUDING NO INJURY NOTED TO HEAD DESPITE STRIKING HEAD. WILL AWAIT FURTHER REPORT FROM HOSPITAL . Review of Resident #39's Progress Notes dated 5/24/2022, revealed .REPORT RECEIVED FROM NURSE [named nurse] FROM ED [Emergency Department][named hospital]. RESIDENT NOTED BROKEN RT [right]. HIP. SX [surgery] SCHEDULED TOMORROW 5/24/22 AT [named hospital]. FAMILY PRESENT AT [named resident] AND AWARE OF ALL FINDINGS PER [named nurse] . Review of the History and Physical dated 5/23/2022, revealed XXX[AGE] year-old female presents to clinic today from the Emergency Department for right hip pain. She stated that yesterday evening while walking outside she tripped and fell and landed on right hip. She had immediate pain and swelling to the area and was transported via EMS to [named hospital] for she was seen in the emergency department and received x-rays. X-rays revealed a fracture of the right femoral neck .Patient reports decreased range of motion secondary to pain as well as a palpable deformity along the lateral hip at the proximal femur area . During an interview 7/12/2022 at 2:36 PM, CNA #5 stated Resident #39 did wander the building because she was confused and there were times she would go to the exit door and staff would redirect or she would exit the building and staff would have to go after her and bring her back in. Resident #39 had a wander guard. It would go off if a resident tried to open the door; if they were near the door; if it was opened; and if they went outside. Continued interview revealed the alarm was heard throughout the building. During an interview on 7/12/2022 at 4:10 PM, CNA #4 stated Resident #39 was not assigned to her but had heard the alarm and was the one who arrived at the door where Resident #39 eloped. Resident #39 had gone out the door on the ward side in the middle hall in the evening. When CNA #4 heard the alarm she went to the box at the round station to figure out which door was alarming. Once CNA #4 figured out which door it was CNA #4 went down the hall and saw Resident #39 outside and opened the exit door and called Resident #39's name. Resident #39 started running towards the adjacent building and tripped over a concrete parking block which caused her to fall and hit her head on the handicap sign. Resident #39 had left the building on occasions but staff had brought her back inside the building without injuries. During an interview on 7/12/2022 at 6:43 PM, LPN #3 stated on the day she fell Resident #39 was wandering in the building. Resident #39 did not like redirection. LPN #3 did not see her leave the facility but heard the alarm go off. CNA #4 told LPN #3 when she got to the door she saw Resident #39 outside and yelled her name and the resident started running and then tripped over the parking medium and fell. LPN #3 stated she had assessed Resident #39 and called EMS. During an interview on 7/12/2022 at 2:26 PM, the Director Of Nursing (DON) stated she had known Resident #39 was a wanderer. The DON was not at the facility as she had already gone home for the day. The DON stated, Typically, if the alarm goes off we are out the door. I'm sure we had conversations about the wandering. Talked to son about psych services. He refused and said she [Resident #39] was at her baseline. The DON was unaware Resident #39 was leaving the facility unattended and thought staff was redirecting her. When asked if she had reviewed the nurses notes explaining Resident #39's exit seeking behaviors and elopements, the DON stated, I do not come to work during the day and have time to read the nurses notes. The DON confirmed Resident #39's leaving the building was considered elopement from the facility. During an interview on 7/13/2022 at 4:30 PM, the Administrator confirmed Resident #39 went out of the building on the ward door on the middle hall without supervision. The surveyors verified acceptable Immediate Action Removal Plan on 7/12/2022 by: 1.) The surveyors verified through review of the education completed for staff on duty on 7/12/2022, and interviews with various Certified Nursing Assistants, Licensed Practical Nurses, Registered Nurses, Housekeeping, and Maintenance regarding verifying elopement, missing person, policies, and procedures. 2). The surveyors verified through observation and interview the exit doors at the end of the ward hall alarmed when a wander guard was within 3 feet of the exit door while opened, and when the surveyor walked through the exit door. 3.) The surveyors verified the facility's updated list of wandering/elopement residents dated 7/12/2022. Review of the medical record revealed Resident #16 was admitted to the facility on [DATE] with diagnoses which included Dementia without Behavioral Disturbances and History of Falls. Review of the Quarterly MDS assessment dated [DATE] revealed Resident #16 had a BIMS score of 0, which indicated severe cognitive impairment. Review of Resident #16's medication administration record (MAR) dated 7/2021 revealed .Non-Skid Pad to Recliner at all times for risk of fall .Non-skid Mat in front of recliner at all times . Review of Resident #16's care plan dated 7/7/2021 .Fall: I WILL HAVE A DECREASE IN THE NUMBER OF FALLS X 90 DAYS .1 NON-SKID SOCKS AT ALL TIMES .NON-SKID MESH TO RECLINER OR WHEELCHAIR R/T FALL RISK . Review of the fall investigation dated 7/26/2022 revealed Resident #16 did not have the ordered non-slip mat on the recliner or the non-skid mats on the floor in front of the recliner at the time of the fall. Review of Resident #16's progress notes dated 7/26/2021, revealed .CALLED FOR ASSISTANCE TO room [ROOM NUMBER][Resident #16's room], RESIDENT FOUND IN LEFT SIDE LYING POSITION. RESIDENT ASSESSED PRIOR TO STANDING STATES NO PAIN. NO OBVIOUS INJURY NO REDNESS OR BRUSING NOTED. ASSISTED TO STANDING POSITION .DID COMPLAIN OF MILD PAIN LEFT KNEE/LEG UPON STANDING NO DEFORMITIES NOTED. [named family member] NOTIFIED. DOES NOT WISH FOR PATIENT TO GO TO ER [emergency room]. STATES IF X-RAY HAS TO BE DONE PLEASE CALL MOBILE X-RAY . Review of Resident #16's progress notes dated 7/26/2021 revealed .@ [at] 8:56 PM - WHILE ASSISTING RESIDENT TO BED, RESIDENT NOTED TO BE UNABLE TO BEND LT. [left] KNEE TO TRANSFER NORMALLY TO STANDING POSITION. RESIDENT VERBALLY STATED, I CANT STAND UP. RESIDENT ASSISTED TO STANDING POSITION AND RESIDENT RETAINED THE POSTURE OF A STRAIGHT LEG BILATERALLY THE ENTIRE TRANSFER. RESIDENT NOTED TO HAVE A LIMP DURING AMBULATION. RESIDENT UNABLE TO PUT WEIGHT ON LT. LEG. MOBILE IMAGES CALLED AND STAT 5-VIEW BILATERAL HIP INCLUDING PELVIS WITH BILATERAL TIBULA/FIBULA X-RAYS ORDERED TO RULE OUT INJURY. [named family member] NOTIFIED OF ORDERS. DAUGHTER EXPRESSED THAT IF THERE WERE ANY INJURIES TO CALL HER BACK REGARDLESS OF TIME AND NOTIFY HER. THIS LPN VOICED UNDERSTANDING OF TEACHING . Review of Resident #16's progress notes dated 7/27/2021 revealed .THIS LPN CALLED [named hospital] AND GAVE VERBAL REPORT TO [named nurse] REGARDING RESIDENTS STATUS. FLOOR NURSE VERBALIZED UNDERSTANDING . Review of the Mobile Images dated 7/27/2021 revealed .Pelvis, and bilateral hip 5 view .There is acute fracture involving left femoral neck . During an interview on 7/12/2022 at 6:35 PM, LPN #3 immediately went into the room and saw her (Resident #16) lying on the floor. LPN #3 did not recall seeing a non-skid mat on the floor in front of the recliner or a non-skid mats in the recliner. During an interview on 7/12/2022 at 5:44 PM, the DON confirmed there were no non-skid mats in front of the recliner or a non-skid mat in the recliner at the time of the fall. The DON stated, Staff did not follow the care plan. The DON also confirmed the intervention after the fall was to re-educate the staff of the fall precautions for Resident #16. The DON stated if the staff had followed the care plan interventions it would have prevented the fall which caused Resident #16's injury. During an interview on 7/14/2022 at 8:00 AM, LPN #4 stated he had observed LPN #3 in Resident #16's room while the resident was on the floor. LPN #3 was already conducting an assessment of Resident #16 and she did not find any acute injuries. After two hours LPN #4 with a CNA, was helping Resident #16 and noticed she could not bend her left leg or bear weight on it. Mobile x-ray was notified and it was discovered she had a left hip fracture. LPN #4 stated he did not see any non-skid mats in front of the recliner or on the recliner at the time of the resident's fall.
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected 1 resident

Based on medical record review and interview, the Administrator failed to administer the facility in a manner to ensure resident care plans were revised and to provide adequate supervision to prevent ...

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Based on medical record review and interview, the Administrator failed to administer the facility in a manner to ensure resident care plans were revised and to provide adequate supervision to prevent unsafe wandering and elopement from the facility for 1 of 1 resident (Resident #39) who was an elopement risk. The administrator's failure to ensure resident care plans were revised and to provide supervision and keep residents safe placed the residents in Immediate Jeopardy (a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause serious injury, harm, impairment, or death to a resident). The findings include: Review of the medical record revealed Resident #39 eloped from the facility a total of 7 times from 4/23/2022 through 5//23/2022. There was no evidence that the facility systematically examined all possible root causes, or came to a determination as to why the facility's supervision had not been adequate to prevent the elopement. Continued review revealed Resident #39's care plan was not updated after each elopement attempt to reflect the resident's current needs. The Administrator was notified of the Immediate Jeopardy on 7/12/2022 at 12:47 PM in the Administrator's office. The facility was cited an Immediate Jeopardy IJ at F-835. The Immediate Jeopardy was removed onsite and was effective from 4/23/2022 to 7/12/2022. An acceptable Immediate Action Removal Plan, which removed the immediacy of the jeopardy, was received on 7/12/2022 at 7:29 PM. The corrective actions were validated on site by surveyors on 7/12/2022. The facility's noncompliance at F-835 continues at a scope and severity of D for monitoring of the effectiveness of the corrective actions. The findings include: During an interview on 7/13/2022 at 4:30 PM, the Administrator confirmed Resident #39 went out of the building without supervision. She stated she was aware of her history of successful elopement attempts at a previous facility. The surveyors verified acceptable Immediate Action Removal Plan on 7/12/2022 by: 1.) The surveyors verified through review of the education that began on 7/12/2022 and interviews with various Certified Nursing Assistants, Licensed Practical Nurses, Registered Nurses, Housekeeping, and Maintenance regarding verifying elopement, missing person, policies, and procedures. 2). The surveyors verified through observation and interview the exit doors at the end of the ward hall alarmed when a wander guard was within 3 feet of the exit door while opened and when the surveyor walked through the exit door. 3.) The surveyors verified through review of the list of wandering/elopement residents dated 7/12/2022. 4). The surveyors verified the care plans for residents at risk for elopement were updated with current interventions. 5). The surveyors verified the facility conducted an ad hoc QAPI meeting on 7/12/2022.
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Comprehensive Care Plan (Tag F0656)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview the facility failed to implement a fall care ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview the facility failed to implement a fall care plan for 1 of 7 sampled residents (Resident #16) which resulted in a left Femoral Neck fracture (hip fracture) which caused harm, and the facility also failed to implement a behavioral care plan for suicidal ideations for 1 of 25 sampled residents (Resident #8) which did not rise to the level of G. The findings include: Review of the facility's undated policy titled, Policy for Care Plan Implementation, revealed, The resident assessment process shall be completed by the following steps: 1. Initial assessment(s) of resident- completed by each department, utilizing discipline specific assessment tools that recognize factors that place the resident at risk for negative outcome and that also supplement the MDS [Minimum Data Set] in gathering baseline data on mental, psychosocial, and physical functional status .At care planning conferences, offer input for each Protocol triggered and assist with integration with other departments . Review of the Quarterly MDS assessment dated [DATE] revealed Resident #16 had a BIMS score of 0 which indicated severe cognitive impairment. Review of Resident #16's medication administration record (MAR) dated 7/2021 revealed .Non-Skid Pad to Recliner at all times for risk of fall .Non-skid Mat in front of recliner at all times . Review of Resident #16's care plan dated 7/2/2021 .Fall: I WILL HAVE A DECREASE IN THE NUMBER OF FALLS X 90 DAYS. PRESSURE PAD ALARM AT ALL TIMES WHEN UNATTENDED RELATED TO RISK FOR FALLS SECONDARY TO NEW PLACEMENT. NON-SKID SOCKS AT ALL TIMES .STAFF EDUCATION RELATED TO RESIDENTS FALL PREVENTIVE INTERVENTIONS NON-SKID MESH TO WHEELCHAIR R/T FALL RISK . Review of Resident #16's progress notes dated 7/26/2021 revealed, .CALLED FOR ASSISTANCE TO room [ROOM NUMBER][Resident #16's room], RESIDENT FOUND IN LEFT SIDE LYING POSITON .RESIDENT ASSESSED PRIOR TO STANDING STATES NO PAIN. NO OBVIOUS INJURY NO REDNESS OR BRUSING NOTED. ASSISTED TO STANDING POSITION .DID COMPLAIN OF MILD PAIN LEFT KNEE/LEG UPON STANDING NO DEFORMITIES NOTED. [named family member] NOTIFIED. DOES NOT WISH FOR PATIENT TO GO TO ER [emergency room]. STATES IF X-RAY HAS TO BE DONE PLEASE CALL MOBILE X-RAY . Review of Resident #16's progress notes dated 7/26/2021 revealed .@ [at] 8:56 PM - WHILE ASSISTING RESIDENT TO BED, RESIDENT NOTED TO BE UNABLE TO BEND LT. [left] KNEE TO TRANSFER NORMALLY TO STANDING POSITION. RESIDENT VERBALLY STATED, I CANT STAND UP. RESIDENT ASSISTED TO STANDING POSITION AND RESIDENT RETAINED THE POSTURE OF A STRAIGHT LEG BILATERALLY THE ENTIRE TRANSFER. RESIDENT NOTED TO HAVE A LIMP DURING AMBULATION. RESIDENT UNABLE TO PUT WEIGHT ON LT. LEG. MOBILE IMAGES CALLED AND STAT 5-VIEW BILATERAL HIP INCLUDING PELVIS WITH BILATERAL TIBIA/FIBULA X-RAYS ORDERED TO RULE OUT INJURY. [named family member] NOTIFIED OF ORDERS. DAUGHTER EXPRESSED THAT IF THERE WERE ANY INJURIES TO CALL HER BACK REGARDLESS OF TIME AND NOTIFY HER. THIS LPN [Licensed Practical Nurse] VOICED UNDERSTANDING OF TEACHING . Observation in Resident #16's room on 7/12/2022 at 6:15 PM, revealed the recliner did not have a non-skid mat in the chair nor a non-skid mat in front of the recliner on the floor. Observation and interview in Resident #16's room on 7/12/2022 at 6:18 PM with the Director Of Nursing (DON), she confirmed there were no non-skid mats on the recliner or in front of the recliner. During an interview on 7/12/2022 at 5:44 PM, the DON confirmed there were no non-skid mats present at the time of the fall. She stated, Staff did not follow the care plan. The DON stated, If the staff had followed the care plan interventions, it would have prevented the fall which caused Resident #16's injury. During an interview on 7/12/2022 at 6:35 PM, LPN #3 stated she did not recall seeing any non-skid fall mats on the floor or a non-skid mat in the recliner. Review of the medical record for Resident #8 revealed he was admitted to the facility on [DATE] with diagnoses which included Dementia with Behavioral Disturbance, Anxiety Disorder, and Altered Mental Status. Review of the admission MDS assessment dated [DATE], revealed a BIMS score of 3, which indicated severe cognitive impairment. Further review of the MDS revealed active diagnoses of Anxiety Disorder and Depression. Review of the hospital Discharge Summary for Resident #8 dated 4/13/2022 revealed, .Admitting Diagnosis Suicidal Ideation .the patient presented to the emergency room [ER] where he was taken for suicidal ideations .patient expressed he cannot live anymore .he has a gun at home .tried to elope twice in the past week .wife reported angry outbursts more often .due to the behaviors .patient was admitted to the psychiatric unit . Review of the Psychiatric Evaluation for Resident #8 revealed, .4/27/2022 .Prior to admission, he was inpatient .for suicidal ideation .he reports feeling down/depressed at times . Review of the active Comprehensive Care Plan revealed, no Care Plan to address risk of suicidal ideations. During an interview on 7/14/2022 at 12:45 PM, the MDS Coordinator confirmed Resident #8's Comprehensive Care Plan did not reflect the risk for suicidal ideations. The MDS Coordinator was asked if staff should be aware of suicidal ideations, she stated, Yes, that should have been care planned.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview the facility failed to notify the State Agency of an elope...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview the facility failed to notify the State Agency of an elopement for 1 of 2 sampled residents (Resident #39) which resulted in a major fall with major injury. The findings include: Review of the facility's undated policy titled, Accident/Incident Reports (Residents), revealed, .When an accident or incident involving a resident occurs, any witnessing staff will offer immediate assistance. An accident/incident report and the appropriate documentation will be completed by the end of the shift. Questions about what constitutes, an accident/incident should be immediately directed to the Director of Nursing or the Administrator .Purpose: To assure appropriate follow-through on all accidents and incidents. To study the cause of accidents and incidents and to give guidance for corrective/preventative action .When indicated, the incident will be reported to the [named state agency] as per the department's guidelines . Review of the medical record revealed Resident #39 was admitted to the facility on [DATE] with diagnoses which included Dementia with Behavioral Disturbances and Chronic Obstructive Pulmonary Disease. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #39 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated severe cognitive impairment. Continued review revealed Resident #39 required a wander guard (a device that alerts the staff by alarming loudly when a resident who is an elopement risk exits the building, going from a safe area to an unsafe area) daily because she exhibited behaviors of wandering. Further review revealed the resident required supervision with walking in the room, in the corridor and with locomotion on/off the unit. Review of Resident #39's care plan dated 3/21/2022 revealed .CODE ALERT BRACELET R/T [RELATED TO] ELOPEMENT RISK .Alert staff to resident's wandering behavior .If resident elopes from facility protocol for locating resident .Monitor and document resident behavior at least twice daily .Report increase in negative findings to physician . Review of Resident #39's Progress Notes dated 4/24/2022 revealed the resident eloped from the facility through the front door. Review of Resident #39's Progress Notes dated 5/6/2022 revealed the resident eloped through the front door and was found 100 feet from the facility. Review of Resident #39's Progress Notes dated 5/20/2022 revealed the resident eloped from the facility through the Wards Hall door. Review of Resident 39's Progress Notes dated 5/21/2022 revealed the resident eloped from the facility through the patio door. Review of Resident #39's Progress Notes dated 5/22/2022 revealed the resident eloped from the facility through the back door. Review of Resident #39's Progress Notes dated 5/23/2022 revealed the resident eloped from the facility through the Outward Hall door. Continued review revealed the resident was observed running and fell sustaining a fall with major injury. During an interview on 7/12/2022 at 12:47 PM, the Administrator confirmed she had not reported the elopements to the state agency. The Administrator stated she did not think the previous elopements were considered reportable since she was found on the property.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0638 (Tag F0638)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to complete a Quarterly and a Discharge Minimum Data Set (MDS) ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to complete a Quarterly and a Discharge Minimum Data Set (MDS) assessment for Resident #1. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses which included Alzheimer's Disease. Review of the medical record revealed a Quarterly MDS assessment dated [DATE] for Resident #1 was not completed. Review of the medical record revealed Resident #1 was discharged on 6/12/2022. Continued review revealed the Discharge MDS was not completed for Resident #1. During an interview on 7/12/2022 at 5:36 PM with the MDS coordinator after reviewing Resident #1's MDS assessments on her computer, she stated, She [Resident #1] had a Quarterly MDS due on 6/8/2022 and a discharge due on 6/12/2022. She pointed to her computer and said, It says open on my end so I didn't complete it. I have a reminder on my computer to do them but I just didn't do it. Continued interview she stated, I didn't do the discharge on e either because I had to do the quarterly first or they would be out of sequence.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

MDS Data Transmission (Tag F0640)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to transmit a Quarterly and a Discharge Minimum Data Set (MDS) ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to transmit a Quarterly and a Discharge Minimum Data Set (MDS) assessment for Resident #1. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses which included Alzheimer's Disease. Review of the medical record revealed a Quarterly MDS assessment dated [DATE] for Resident #1 was not transmitted. Review of the medical record revealed Resident #1 was discharged on 6/12/2022. Continued review revealed the Discharge MDS assessment for Resident #1 was not transmitted. During an interview on 7/12/2022 at 5:36 PM the MDS coordinator, after reviewing Resident #1's MDS assessments on her computer, stated, She [Resident #1] had a Quarterly MDS due on 6/8/2022 and a Discharge due on 6/12/2022. She pointed to her computer and said, I failed to complete and close them; I have a reminder on my computer to transmit them, but I just didn't do it.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to properly store a nebu...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to properly store a nebulizer mask for 1 of 4 sampled residents (Resident #290) who received respiratory treatments. The findings include: Review of the facility's undated policy titled, Cleaning and Maintaining Respiratory Equipment, revealed, .Oxygen concentrators are serviced quarterly by [Named Company]. Nasal cannulas are to be changed weekly and dated .Water reservoirs are to be changed monthly and dated .Masks for nebulizer treatments are to be changed every three months/90 days and dated . Review of the facility's undated policy titled, Policy for Nebulizer Treatment Administration, revealed, .1. Wash hands and put on gloves. 2. Open medication and put in canister. 3. Apply mask and/or mouthpiece and reservoir to patient face. 4. Turn on and monitor resident. 5. Upon completion, rinse reservoir, mouthpiece, etc. and place into plastic bag provided for storage. 6. Remove gloves and wash hands. 7. Document on MAR [Medication Administration Record] . Review of the medical record revealed Resident #290 was admitted to the facility on [DATE] with diagnoses which included Hypertensive Heart Disease and Pneumonia. Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #290 experienced short breath/trouble breathing. Review of the Medication Administration Record (MAR) dated July 2022 for Resident #290 revealed .Iprat-Albut 0.5-3 [2.5] milligram [mg]/3 milliliters [ml] inhale one vial via nebulizer every 6 hours as needed for shortness of air/wheezing . Observation in Resident #290's room on 7/12/2022 at 9:09 AM, revealed a nebulizer mask lying on bedside table not covered. During an interview in Resident #290's room on 7/12/2022 at 9:22 AM, the Director of Nursing (DON) confirmed nebulizer mask was lying unconvered on bedside table. The DON confirmed the nebulizer mask should be stored in a clean plastic bag. The DON removed nebulizer mask and tubing from resident room.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to administer pneumonia vaccinations ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to administer pneumonia vaccinations post signed consents reviewed for 4 of 25 sampled residents (Residents #9, #14, #16, and #30.) The findings include: Review of the facility's undated policy titled, Policy for Influenza/Pneumococcal Immunizations, revealed, .All patients of [Named facility] shall have flu shots annually per their permission. Information shall be provided to each patient and/or their representative regarding influenza and the vaccination .Patients and/or their family will be notified upon admission regarding our policy for flu vaccination .Pneumococcal Immunizations shall be given per the assessed need of our population . Review of the facility 2022 Immunization Log: [Named facility] revealed 4 residents on the facility list that has no history of Pneumonia Vaccination. Review of the medical record for Resident #9 revealed she was admitted to the facility on [DATE] and the Notification And Consent Agreement For Nursing Home Services dated 10/4/2021, revealed initials to grant permission for inoculation with the pneumonia vaccine. Review of the medical record for Resident #14 revealed she was admitted to the facility on [DATE] and the Notification And Consent Agreement for Nursing Home Services dated 4/7/2021, revealed initials to grant permission for inoculation with the pneumonia vaccine. Review of the medical record for Resident #16 revealed she was admitted to the facility on [DATE] and the Notification And Consent Agreement for Nursing Home Services dated 4/8/2021, revealed initials to grant permission for inoculation with the pneumonia vaccine. Review of the medical record for Resident #30 revealed she was admitted to the facility on [DATE] and the Notification And Consent Agreement For Nursing Home Services dated 8/25/2021, revealed intitials to grant permission for inoculation with the pneumonia vaccine. During an interview on 7/14/2022 at 2:10 PM, the Director of Nursing (DON) confirmed Resident #9, #14, #16, and #30 had no history of pneumonia vaccine and stated, The hospital doesn't ask those questions anymore, I don't have anything showing I have offered the vaccination.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0888 (Tag F0888)

Could have caused harm · This affected 1 resident

Based on facility policy review, facility documentation review, and interview, the facility failed to have a policy to address the contingency plan related to Covid 19 outbreak. The findings include:...

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Based on facility policy review, facility documentation review, and interview, the facility failed to have a policy to address the contingency plan related to Covid 19 outbreak. The findings include: Review of the facility's undated policy titled, Policy for COVID-19 Vaccinations, revealed, .All patients of [Named facility] shall have COVID-19 vaccinations and boosters as indicated per their permission. Information shall be provided to each patient and/or their family regarding COVID and the vaccination. Patients and/or their family will be notified upon admission regarding our policy for COVID vaccination .All COVID vaccinations will be given per the COVID protocol of CDC [Center for Disease Control] .All staff will be required to have the COVID-19 vaccinations or be granted an exemption per their decision and [Named facility] approval. Information is provided to all staff regarding the benefits of the vaccination . Review of the CMS (Center for Medicare Services) Center for Clinical Standards and Quality/Quality, Safety & Oversight Group (QSO-22-09-All) memorandum dated 1/14/2022, revealed .Medicare facilities are expected to comply with all regulatory requirements .Provider-Specific Guidance: The provider-specific guidance should be used in conjunction with the information in this memo .Attachment A : LTC (Long Term Care) Facilities . Review of the QSO-22-09-ALL Long Term Care and Skilled Nursing Facility Attachment A, revealed .The policies and procedures must include, at a minimum, the following components: (iii) A process for ensuring the implementation of additional precautions, intended to mitigate the transmission and spread of COVID-19, for all staff who are not fully vaccinated for COVID-19 .The facility's policies and procedures must address each of the components specified in §483.80(i)(3) .Requiring staff who have not completed their primary vaccination series to use a NIOSH [National Institute for Occupational Safety and Health]-approved N95 or equivalent or higher-level respirator for source control . (x) Contingency plans for staff who are not fully vaccinated for COVID-19 . Review of the facility COVID-19 Staff Vaccination Status for Providers revealed 33 partially vaccinated staff without one booster and facility vaccination rate of 48.43%. Review of the employee vaccinated line listing revealed the last completion date of 1/9/2022. Review of the list of resident cases of confirmed COVID-19 over the last 4 weeks revealed 12 residents with positive Covid results from 6/25/2022-6/29/2022 with one resident hospitalized by physician during an outpatient visit and confirmed positive for Covid during hospitalization. Review of the undated facility policy titled, Policy for Covid-19 Vaccinations, revealed it did not address .A process for tracking and securely documenting the COVID-19 vaccination status of any staff .A process by which staff may request an exemption from staff COVID-19 vaccinations requirements based on an applicable Federal Law .A process for tracking and securely documenting information provided by those staff who have requested, and for whom the facility has granted, an exemption from the staff COVID -19 vaccination requirements .A process for ensuring that all documentation, which confirms recognized clinical contraindications to COVID-19 vaccines and which supports staff requests for medical exemptions from vaccination, has been signed and dated by a licensed practitioner, who is not the individual requesting the exemption, and who is acting within their respective scope of practice as defined by, and in accordance with, all applicable State and local laws, and for further ensuring that such documentation contains:(A) All information specifying which of the authorized COVID-19 vaccines are clinically contraindicated for the staff member to receive and the recognized clinical reasons for the contraindications; and (B) A statement by the authenticating practitioner recommending that the staff member be exempted from the facility .COVID-19 vaccination requirements for staff based on the recognized clinical contraindications; (ix) A process for ensuring the tracking and secure documentation of the vaccination status of staff for whom COVID-19 vaccination must be temporarily delayed, as recommended by the CDC, due to clinical precautions and considerations, including, but not limited to, individuals with acute illness secondary to COVID-19, and individuals who received monoclonal antibodies or convalescent plasma for COVID-19 treatment; and (x) Contingency plans for staff who are not fully vaccinated for COVID-19 . During an interview on 7/14/2022 at 9:42 AM, the Director of Nursing (DON) confirmed the staff vaccination line listing had not been updated since 1/9/2022. The DON stated, I kept it up to date at one point but have not been able to since January. During an interview on 7/14/2022 at 2:45 PM, Administrator and the DON confirmed the COVID facility policy did not address a contingency plan for staff who are not fully vaccinated.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0700 (Tag F0700)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to perform side rail assessments for 16 sampled ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to perform side rail assessments for 16 sampled residents (Resident #2, #8, #12, #13, #15, #16, #20, #21, #22, #23, #24, #26, #35, #37, #39, and #290) of 25 reviewed. The finding include: Review of the medical record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses which included Unspecified Dementia. Review of the medical record for Resident #2 revealed no side rail assessment was performed for the resident. Observation on 7/13/2022 at 12:08 PM, in Resident #2's room, revealed ¼ side rails were noted to the resident's bed. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE] with diagnoses of Malignant Neoplasm of Prostate. Review of the medical record for Resident #8 revealed no side rail assessment was performed for the resident. Observation on 7/11/2022 at 10:55 AM and 12:58 PM, on 7/12/2022 at 9:02 AM, and on 7/13/2022 at 10:35 AM, in Resident #8's room, revealed side rails were noted to both sides of the resident's bed. Review of the medical record revealed Resident #12 was admitted to the facility on [DATE] with diagnoses which included Type 1 Diabetes Mellitus with other Specified Complication. Review of the medical record for Resident #12 revealed no side rail assessment was performed for the resident. Observation on 7/11/2022 at 11:22 AM and at 12:22 PM, 7/12/2022 at 8:59 AM, and 7/13/2022 at 10:25 AM, in Resident #12's room, revealed side rails were noted to be up on both sides of the resident's bed. Review of the medical record revealed Resident #13 was admitted to the facility on [DATE] with diagnoses which included Alzheimer's Disease. Review of the medical record for Resident #13 revealed no side rail assessment was performed for the resident. Observation on 7/13/2022 at 12:08 PM in Resident #13's room revealed ¼ side rails were noted to the resident's bed. Review of the medical record revealed Resident #15 was admitted to the facility on [DATE] with diagnoses of Unspecified Dementia. Review of the medical record for Resident #15 revealed no side rail assessment was performed for the resident. Observation on 7/11/2022 at 11:01 AM and at 12:58 PM, on 7/12/2022 at 9:03 AM, and on 7/13/2022 at 10:30 AM, in Resident #15's room, revealed side rails were noted to both sides of the resident's bed. Review of the medical record revealed Resident #16 was admitted to the facility on [DATE] with diagnoses of History of Falling. Review of the medical record for Resident #16 revealed no side rail assessment was performed for the resident. Observation on 7/13/2022 at 9:30 AM, in Resident #16's room, revealed side rails were noted to the resident's bed. Review of the medical record revealed Resident #20 was admitted to the facility on [DATE] with diagnoses of Hyperlipidemia. Review of the medical record for Resident #20 revealed no side rail assessment was performed for the resident. Observation on 7/13/2022 at 12:08 PM, in Resident #20's room, revealed ¼ side rails were noted to the resident's bed. Review of the medical record revealed Resident #21 was admitted to the facility on [DATE] with diagnoses which included Hepatitis A without Hepatic Coma. Review of the medical record for Resident #21 revealed no side rail assessment was performed for the resident. Observation on 7/11/2022 at 10:24 AM and on 7/13/2022 at 9:15 AM and 12:48 PM, in Resident #21's room, revealed ¼ side rails were noted to the resident's bed. Review of the medical record revealed Resident #22 was admitted to the facility on [DATE] with diagnoses which included Iron Deficiency Anemia. Review of the medical record for Resident #22 revealed no side rail assessment was performed for the resident. Observation on 7/13/2022 at 12:08 PM, in Resident #22's room, revealed ¼ side rails were noted to the resident's bed. Review of the medical record revealed Resident #23 was admitted to the facility on [DATE] with diagnoses which included Sepsis due to Escherichia Coli. Review of the medical record for Resident #23 revealed no side rail assessment was performed for the resident. Observation on 7/11/2022 at 1:06 PM and on 7/13/2022 at 12:50 PM, in Resident #23's room, revealed ¼ side rails were noted to the resident's bed. Review of the medical record revealed Resident #24 was admitted to the facility on [DATE] with diagnoses which included Vascular Dementia without Behavioral Disturbance. Review of the medical record for Resident #24 revealed no side rail assessment was performed for the resident. Observation on 7/11/2022 at 10:49 AM and on 7/13/2022 at 9:14 AM, in Resident #24's room, revealed ¼ side rails were noted to the resident's bed. Review of the medical record revealed Resident #26 was admitted to the facility on [DATE] with diagnoses which included Generalized Anxiety Disorder. Review of the medical record for Resident #26 revealed no side rail assessment was performed for the resident. Observation on 7/13/2022 at 12:08 PM, in Resident #26's room, revealed side rails were noted to the resident's bed. Review of the medical record revealed Resident #35 was admitted to the facility on [DATE] with diagnoses of Hypothyroidism. Review of the medical record for Resident #35 revealed no side rail assessment was performed for the resident. Observation on 7/13/2022 at 12:08 PM, in Resident #35's room, revealed ¼ side rails were noted to the resident's bed. Review of the medical record revealed Resident #37 was admitted to the facility on [DATE] with diagnoses of Hyperlipidemia. Review of the medical record for Resident #37 revealed no side rail assessment was performed for the resident. Observation on 7/11/2022 at 10:31 AM and on 7/13/2022 at 9:12 AM, in Resident #37's room, revealed ¼ side rails were noted to the resident's bed. Review of the medical record revealed Resident #39 was admitted to the facility on [DATE] with diagnoses which included Unspecified Dementia with Behavioral Disturbances. Review of the medical record for Resident #39 revealed no side rail assessment was performed for the resident. Observation on 7/13/2022 at 12:08 PM, in Resident #39's room, revealed ¼ side rails were noted to the resident's bed. Review of the medical record revealed Resident #290 was admitted on [DATE] with diagnoses of Benign Neoplasm of Pituitary Gland. Review of the medical record for Resident #290 revealed no side rail assessment was performed for the resident. Observation on 7/11/2022 at 11:04 AM and 1:04 PM, on 7/12/2022 at 9:09 AM, and on 7/13/2022 at 10:40 AM, in Resident #290's room, revealed side rails were noted to be up on both sides of the resident's bed. During an interview on 7/12/2022 at 3:30 PM, the Director of Nursing confirmed the facility had not performed side rail assessments for residents prior to placement of the side rails on the residents' beds. During an interview on 7/13/2022 at 9:57 AM, the Maintenance Director stated, All the beds come with bed rails already attached to them; all the bed controls are built into the rail, they can't be taken off the bed. We inspect the bed and rails each year. During an interview on 7/13/2022 at 10:45 AM, the Administrator stated, Most of our families want the long side rails and we tell them on admission that we don't use those. We used to do side rail assessments long ago but now that we use the beds that have the ¼ side rails attached we don't do an assessment because they can't get trapped in the bed with those rails. During an interview on 7/13/2022 at 10:56 AM, the Social Services Director confirmed side rail assessments weren't completed on residents in the facility. She stated, I talk to families on admission that our side rails are considered enablers, not restraints. We haven't done side rail assessments on anyone here because we don't consider them as restraints.
Aug 2019 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected 1 resident

Based on facility policy review, facility record review and interview, the facility failed to ensure Registered Nurse (RN) coverage 8 hours a day 7 days a week for 3 days ranging from November 18, 201...

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Based on facility policy review, facility record review and interview, the facility failed to ensure Registered Nurse (RN) coverage 8 hours a day 7 days a week for 3 days ranging from November 18, 2018 through August 25, 2019. The findings include: Facility policy review, Policy for RN Coverage, undated, revealed .Staffing requirements shall include sufficient nursing staff to meet the Federal Requirements plus any addition as is possible each shift, each day .The minimum of 8 hours RN coverage per 24 hour period shall be met . Review of the facility's daily posted Staffing Hours and Resident Census sheet dated Monday April 22, 2019, Tuesday August 6, 2019 and Saturday August 24, 2019 revealed the facility did not have the required 8 hours of RN coverage. Interview with the Director of Nursing on 8/26/19 at 11:00 AM in the conference room confirmed the facility only scheduled 5 hours of RN coverage for 4/22/19, 8/6/19 and 8/24/19. Continued interview when asked to review the daily posted staffing sheets for these dates confirmed the facility did not have the required 8 hours of RN coverage for 4/22/19, 8/6/19 and 8/24/19. Interview with the Administrator on 8/26/19 at 11:35 AM in her office confirmed the facility did not have the required 8 hours of RN coverage for 4/22/19, 8/6/19 and 8/24/19.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation and interview, the facility failed to serve food in a safe a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation and interview, the facility failed to serve food in a safe and sanitary manner for 1 of 7 residents (#13) during the breakfast meal on 8/26/19. The findings include: Facility policy review, Handling Food During Meal Service, undated revealed .Employees should observe caution when serving meals to residents so as to not touch food when serving the meal . Medical record review revealed Resident #13 was admitted to the facility on [DATE] with diagnoses which included Parkinson's Disease and Adjustment Disorder with Anxiety. Further medical record review of Resident #13's Quarterly Minimum Data Set assessment dated [DATE] revealed Resident #13 required set up with supervision with eating. Observation on 8/26/19 in the Magnolia Dining Room at 8:00 AM revealed Certified Nurse Assistant (CNA) #1 setting up Resident #13's breakfast tray and picked up the resident's toast with her bare left hand and spread butter on the toast then handed it to the resident. Interview with CNA #1 on 8/26/19 at 8:01AM in the Magnolia Dining room confirmed she touched Resident #13's toast with her bare hands and stated she was to wear gloves when handling residents food. Interview with the Director of Nursing on 8/26/19 at 9:35 AM in the conference room confirmed staff were to wear gloves when handling residents food and she expected staff to never touch the residents food with their bare hands.
Nov 2018 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, review of facility documentation, observation and interview, the facilit...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, review of facility documentation, observation and interview, the facility failed to thoroughly investigate falls for 1 resident (#37) of 21 residents reviewed. The findings include: Review of the undated facility policy, Fall Prevention Policy, revealed .Incident reports shall be completed upon any incidental fall .The Director of Nursing shall do an investigation following each fall . Medical record review revealed Resident #37 was admitted to the facility on [DATE] with diagnoses included Repeated Falls, Chronic Obstructive Pulmonary Disease, Congestive Heart Failure, Hallucinations, Major Depressive Disorder, Anxiety, and Vascular Dementia with Behaviors. Medical record review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #37's Brief Interview for Mental Status (BIMS) score was 00 out of 15, indicating the resident was severely cognitively impaired. Further review revealed there was no change in mental status, and exhibited inattentive behavior which came and went and changed in severity. Further review revealed the resident required extensive 1 staff assistance for bed mobility, transfers, walking in room, and toileting; required limited 1 staff assistance for walking in corridor, and for locomotion on and off the unit. Further review revealed the resident had 1 fall without injury after the prior assessment. Medical record review of the Fall Risk Evaluation form dated 1/17/18 revealed Resident #37 was at high risk for falls. Medical record review of the Care Plan dated 10/15/15 to the present revealed Resident #37 was .At risk for falls r/t [related to] decreased mobility . with .Approaches - Assist with ADL [Activities of Daily Living] as needed, provide walker, cane, quad cane and so forth for use when ambulating resident, rearrange environment to remove barriers for resident, Assist resident in walking to Activities, Dining Room, and so forth .as needed, Assist to bed soon after evening meal as needed, Alarming non-skid mat to threshold of bathroom door, Non-skid mat to bedside at all times, Trochanter roll to left side of bed to prevent falls, Keep hallways clear of debris to prevent falls .Assure patient sits in chairs with back on them at all times to prevent falls, Non-skid pad to be placed under wheelchair cushion when in wheelchair . Review of the facility documentation revealed the .Date of Incident 1/8/18 Time 8:05 AM, Exact Location of incident - Hallway, Resident's condition prior to fall: Normal .Describe exactly what happened .came into facility, found resident in hallway with back facing me. After walking into office heard loud noise - found resident down in floor on bottom with back up to NS [Nursing Station] Lift in front of pt [patient] . Further review of the facility documentation revealed Type of Injury with a handwritten notation of no injuries, the Level of Consciousness - No LOC, and .Comments: Educated the importance of using her walker . Further review revealed on .1/8/18 What Happened: came into facility found resident just outside of her room, her back was facing me. I came into my office .heard a loud noise. I then found [resident] in the floor on her bottom with back up to nurses station cabinet + [and] the sit to stand lift in front of the resident. Assisted to standing position x 2 [times 2] - No apparent injuries . Review of facility documentation dated 1/15/18 of the incident reported on 1/8/18 revealed .I was in the DON [Director of Nursing] office when [DON] heard something and said what was that we went out and found resident in the floor in front of the nursing station (old hall) sitting on her bottom with her back against the cabinet and the sit to stand lift in front of her. She had non-skid socks on, her walker was in her room . Further review of the facility documentation revealed no evidence of medication review, laboratory result review, what interventions were in place at time of the fall, last known location of resident prior to fall, continence status, environment in location of fall, if resident hit her head, or the cause of the fall. Medical record review of the Fall Risk Evaluation dated 4/18/18 revealed the resident remained at high risk for falls. Medical record review of the Quarterly MDS dated [DATE] revealed Resident #37 had a BIM score of 3 out of 15 indicating severe cognitive impairment. Further review revealed she continued to have no change in mental status and she continued to exhibit inattentive behavior which came and went and changed in severity. Further review revealed the resident required extensive 1 staff assistance for bed mobility, and toileting; required limited 1 staff assistance for transfers, walking in room, walking in corridor, and for locomotion on and off the unit. Further review revealed the resident had no fall since the prior assessment. Medical record review of the physician telephone order revealed the following: On 5/22/18 .Labs due to decreased appetite, decreased weight, increased diarrhea, CMP [Comprehensive Metabolic Panel], CBC w diff [Complete Blood Count with differential], Mag level [Magnesium Level] . Medical record review of the Fall Risk Evaluation dated 6/3/18 revealed the resident remained at a high risk for falls. Medical record review of the Nurses' Progress Note dated 6/3/18 at 1:20 PM revealed .CNA [Certified Nurse Aide] was going by pt's [patient's] door + pt appeared to let go of walker and fell backwards onto the floor on L [Left] side of bottom. Upon exam No injuries noted, no c/o [complaint] pain or discomfort, no deformities noted .Pt instructed to keep hands on walker at all times while ambulating to prevent falls. Review of the facility documentation dated 6/3/18 revealed .Incident: CNA witnessed resident ambulating from dining room to room and let go of her rolling walker at approximately 1:20 PM on Sunday June 3, 2018. She fell straight back onto floor on her left side + Buttocks .No apparent injuries or complaint pain. Injuries: None .Witness to fall: CNA .Intervention: Instruct resident to keep hands on walker at all times while ambulating to prevent falls . Further review of facility documentation revealed .date incident 6/3/18 .Time 1:20 PM .Exact Location of incident/accident - Resident room [ROOM NUMBER]A .Resident condition before fall/accident - confused .Describe exactly what happened - CNA witnessed fall, pt had let go of walker + fell backwards on the floor on L side of bottom. After exam No injuries noted .No c/o pain .Type of Injuries None Apparent .Level of Consciousness - Alert .Additional Comments - Instruct pt to keep hands on walker at all times to prevent falls while ambulating . Further review of the facility documentation revealed no evidence of medication review, laboratory result review, what interventions were in place at time of the fall, were the interventions implemented at the time of the fall, last known location of resident prior to fall, continence status, environment in location of fall, if resident hit her head, or the cause of the fall. Medical record review of physician telephone orders revealed the following: On 6/3/18 .Instruct pt to keep hands on walker at all times to prevent falls while ambulating . On 6/28/18 .DC Trazadone [antidepressant medication], Monitor sleep quality and for adverse effects . On 7/11/18 .1) DC current Depakote [Bipolar medication] order, 2) Start Depakote 250 mg [milligrams] po 3 x [by mouth 3 times] daily for mood d/o [disorder], Monitor for increased confusion/sedation or adverse effect [with] med [medication] adjustment . Medical record review of the Care Plan updated on 7/11/18 and ongoing revealed .Problem - confusion .Interventions: 1) DC current Depakote order 2) Start Depakote 250 mg po 3 x daily for mood d/o. Monitor for increase of confusion/sedation or adverse effects [with] med adjustment .Goal - Resident will not demonstrate unstable mood or behaviors x 90 days . Medical record review of the Fall Risk Evaluation dated 7/12/18 revealed the resident remained at high risk for falls. Medical record review of the Quarterly MDS dated [DATE] revealed Resident #37 had a BIM score of 00 out of 15 indicating severe cognitive impairment. Further review revealed she continued to have no change in mental status and continued to exhibit inattentive behavior which came and went and changed in severity. Further review revealed the resident required extensive 2 person assistance with toileting; required extensive 1 staff assistance for bed mobility and transfers; and continued to require limited 1 staff assistance for walking in room, walking in corridor, and for locomotion on and off the unit. Further review revealed the resident fell 1 time with no injury since the prior assessment. Medical record review of physician telephone orders revealed the following: On 8/14/18 .DC Celexa [antidepressant medication]; Start Zoloft [antidepressant medication] 250 mg for anxiety/depression . On 8/15/18 .Ativan [antianxiety medication] 0.25 mg tab po q [every] 6 hr [hour] as needed for s/sx [signs/symptoms] of anxiety x 14 days . Medical record review of the Nurses' Progress Note dated 9/24/18 at 6:05 PM revealed .while passing resident rm [room] witnessed resident on knees holding onto SR [side rail]. Resident had just left DR [dining room] and apparently assisting self abed (bed was in lowest position) assisted up + assist abed. Further review of a note at 11:15 PM revealed resident .saying Hey/Help, come get me! (often says this at NOC [night]) When staff entering rm, resident was lying prone on floor next to bed .No injuries noted, no c/o voiced, no injuries observed .Assist x 2 to get back into bed .Pressure pad alarm to be used in bed as aid to fall prevention . Review of facility documentation revealed .incident/accident on 9/24/18 .Time 11:15 PM .Exact location fall/accident . had no documentation. Further review revealed .Resident condition before fall/accident - Normal (within baseline) .Were bed rails ordered? Yes .Were bed rails present? Yes .If yes - UP .Was height bed adjustable? Yes .If yes - Down .Describe exactly what happened - When staff entered rm [room], resident lying prone on floor next to bed. Unable to tell staff what she's been wanting/trying to do. No injuries noted, no c/o pain voiced .Type Injuries - None apparent .Level of Consciousness - AAO x 1 [Alert and Oriented times 1] (person) .Additional Comments - Pad alarm to be used while in bed (personal alarm if/when pad alarm not available) . Review of facility documentation dated 9/25/18 revealed an .Incident: On 9/24/18 at 11:15 PM .Resident observed lying in floor next to bed. No distress or injuries noted. Res confused (at baseline) and unable to verbalize details r/t being on the floor. No loud noise, heard by staff. It should be noted that resident has a history of laying on floor for attention .Intervention: Pad alarm to be used . Further review of the facility documentation revealed no evidence of laboratory result review, what interventions were in place at time of the fall, were interventions implemented at time of the fall, last known location of resident prior to fall, continence status, environment in location of fall, if the resident hit her head, or the cause of the fall. Medical record review of physician telephone orders revealed the following: On 9/24/18 .Pressure pad alarm to be used in bed; (Personal alarm OK in bed if pad alarm unavailable) . On 9/28/18 .scoop mattress to prevent falls from bed; DC alarming bed pad . Observations on 11/13/18 at 9:54 AM, 10:12 AM, 11:03 AM, and at 3:00 PM revealed Resident #37 in her room in bed, the bed was in the lowest position, the bed was against the wall, a scoop mattress on the bed, non-skid floor mat next to the bed, and the bilateral position side rails were in the up position. Observations on 11/13/18, 11/14/18, and 11/15/18 at 12:00 PM to 1:00 PM revealed Resident #37 in the Heritage Dining Room. Further observation revealed when the resident was ready to go back into her room the resident was assisted by staff to stand, instructed by staff to hold onto the rolling walker, and was assisted by staff while the resident walked to her room. Interview with the DON on 11/15/18 at 12:05 PM in the sunroom revealed .we didn't do neurochecks for any of the falls for Resident #37 .Just assumed she didn't hit her head .What kind of things should we be looking for in investigation? I just did what prior DON taught me .I see what you mean about not a clear investigation .If res said hit their head, or have a knot/wound on head, or staff saw resident head hit floor, or saw a change in mental status, then resident sent to hospital .CNA on 6/3/18 fall told me resident did not hit head and I should have written it in the report .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation and interview, the facility failed to obtain physician orders for oxygen for 1 resid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation and interview, the facility failed to obtain physician orders for oxygen for 1 resident (#38) of 12 residents reviewed receiving respiratory treatment. The findings include: Medical record review revealed Resident #38 was admitted to the facility on [DATE] with diagnoses included Congestive Heart Failure and Chronic Obstructive Pulmonary Disease. Observations on 11/13/18 at 9:28 AM, 10:07 AM, and at 3:04 PM revealed Resident #38 in her room wearing oxygen by nasal cannula at 2 liters per minute. Further observation of Resident #38 on 11/15/18 at 1:00 PM revealed the resident sitting up in her room in a recliner with an oxygen concentrator in her room not in operation and not in use by the resident. Medical record review of the physician orders for October and November 2018 revealed no order for oxygen. Interview with LPN #1 on 11/15/18 at 1:20 PM in the old hall nurse station confirmed Resident #38 did not have an order for oxygen. Interview with the Director of Nursing on 11/15/18 at 1:35 PM in her office confirmed the medical record for Resident #38 did not contain a physician order or a signed Standing Order form for oxygen.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No fines on record. Clean compliance history, better than most Tennessee facilities.
  • • 30% turnover. Below Tennessee's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: 3 life-threatening violation(s), 1 harm violation(s). Review inspection reports carefully.
  • • 15 deficiencies on record, including 3 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • Grade F (4/100). Below average facility with significant concerns.
Bottom line: This facility has 3 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Knollwood Manor's CMS Rating?

CMS assigns KNOLLWOOD MANOR an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Tennessee, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Knollwood Manor Staffed?

CMS rates KNOLLWOOD MANOR's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 30%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Knollwood Manor?

State health inspectors documented 15 deficiencies at KNOLLWOOD MANOR during 2018 to 2022. These included: 3 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 11 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Knollwood Manor?

KNOLLWOOD MANOR is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 49 certified beds and approximately 36 residents (about 73% occupancy), it is a smaller facility located in LAFAYETTE, Tennessee.

How Does Knollwood Manor Compare to Other Tennessee Nursing Homes?

Compared to the 100 nursing homes in Tennessee, KNOLLWOOD MANOR's overall rating (1 stars) is below the state average of 2.8, staff turnover (30%) is significantly lower than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Knollwood Manor?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Knollwood Manor Safe?

Based on CMS inspection data, KNOLLWOOD MANOR has documented safety concerns. Inspectors have issued 3 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Tennessee. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Knollwood Manor Stick Around?

KNOLLWOOD MANOR has a staff turnover rate of 30%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Knollwood Manor Ever Fined?

KNOLLWOOD MANOR has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Knollwood Manor on Any Federal Watch List?

KNOLLWOOD MANOR is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.