SHANNONDALE OF MARYVILLE HEALTH CARE CENTER
Over 2 years since last inspection. Current conditions may differ from available data.
Shannondale of Maryville Health Care Center has a Trust Grade of C, which means it is average and sits in the middle of the pack among nursing homes. It ranks #206 out of 298 facilities in Tennessee, placing it in the bottom half, and #4 out of 6 in Blount County, indicating there are only three local options that are better. Unfortunately, the facility is worsening, with issues increasing from 2 in 2022 to 3 in 2025. Staffing is a significant concern, earning just 1 out of 5 stars and experiencing a 70% turnover rate, much higher than the state average of 48%. However, it is worth noting that the facility has no fines on record, which is a positive sign, and it has more registered nurse coverage than most facilities, which helps catch potential problems that other staff might miss. Specific incidents noted in inspections include the failure to maintain sanitary kitchen equipment, leading to potential food contamination, and not conducting timely fall risk assessments for residents, which can increase the risk of falls. These findings highlight both strengths, like the absence of fines, and weaknesses, such as serious concerns about cleanliness and resident safety. Families should weigh these factors carefully when considering this facility for their loved ones.
- Trust Score
- C
- In Tennessee
- #206/298
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ⚠ Watch
- 70% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ○ Average
- RN staffing data not reported for this facility.
- Violations ○ Average
- 10 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Below Tennessee average (2.8)
Below average - review inspection findings carefully
23pts above Tennessee avg (46%)
Frequent staff changes - ask about care continuity
22 points above Tennessee average of 48%
The Ugly 10 deficiencies on record
Sept 2025
3 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Grievances
(Tag F0585)
Could have caused harm · This affected 1 resident
Based on facility policy review, facility documentation review, and interview, the facility failed to maintain a grievance log for the required period of 3 years.The findings include: Review of the fa...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, facility reported state intake information, medical record review, and interview, the facility ...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, facility reported state intake information, the facility failed to maint...
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Jul 2022
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0661
(Tag F0661)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review and interview the facility failed to complete a discharge summary for 1 r...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on facility policy review, observation, and interview the facility failed to maintain sanitary kitchen equipment in 1 of 1 kitchen observed.
The findings include:
Review of the facility policy t...
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Aug 2019
1 deficiency
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview the facility failed to complete falls risk assessments for...
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Sept 2018
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to implement a care plan for 1 resident (#1) of 5 residents rev...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview the facility failed to follow a Physicians order to obtain weights for 1 resident (...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, observation and interview the facility failed to ensure an accurate reconciled account for cont...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on review of the facility Inservice Proper Dish Washing and Sanitizing documentation, review of the facility dish washer temperature log, and interview, the facility failed to maintain the dish ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • Grade C (55/100). Below average facility with significant concerns.
- • 70% turnover. Above average. Higher turnover means staff may not know residents' routines.
About This Facility
What is Shannondale Of Maryville Health's CMS Rating?
CMS assigns SHANNONDALE OF MARYVILLE HEALTH CARE CENTER an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Tennessee, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is Shannondale Of Maryville Health Staffed?
CMS rates SHANNONDALE OF MARYVILLE HEALTH CARE CENTER's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 70%, which is 23 percentage points above the Tennessee average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 70%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Shannondale Of Maryville Health?
State health inspectors documented 10 deficiencies at SHANNONDALE OF MARYVILLE HEALTH CARE CENTER during 2018 to 2025. These included: 10 with potential for harm.
Who Owns and Operates Shannondale Of Maryville Health?
SHANNONDALE OF MARYVILLE HEALTH CARE CENTER is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 44 certified beds and approximately 42 residents (about 95% occupancy), it is a smaller facility located in MARYVILLE, Tennessee.
How Does Shannondale Of Maryville Health Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, SHANNONDALE OF MARYVILLE HEALTH CARE CENTER's overall rating (2 stars) is below the state average of 2.8, staff turnover (70%) is significantly higher than the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Shannondale Of Maryville Health?
Based on this facility's data, families visiting should ask: "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's high staff turnover rate and the below-average staffing rating.
Is Shannondale Of Maryville Health Safe?
Based on CMS inspection data, SHANNONDALE OF MARYVILLE HEALTH CARE CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Shannondale Of Maryville Health Stick Around?
Staff turnover at SHANNONDALE OF MARYVILLE HEALTH CARE CENTER is high. At 70%, the facility is 23 percentage points above the Tennessee average of 46%. Registered Nurse turnover is particularly concerning at 70%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Shannondale Of Maryville Health Ever Fined?
SHANNONDALE OF MARYVILLE HEALTH CARE CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Shannondale Of Maryville Health on Any Federal Watch List?
SHANNONDALE OF MARYVILLE HEALTH CARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.