MOUNTAIN CITY CARE & REHABILITATION CENTER
Over 2 years since last inspection. Current conditions may differ from available data.
Mountain City Care & Rehabilitation Center has a Trust Grade of B, indicating it is a good choice among nursing homes. It ranks #75 out of 298 facilities in Tennessee, placing it in the top half, and is the only option in Johnson County. The facility is improving, having reduced its issues from 5 in 2019 to just 1 in 2022. Staffing is a relative strength, with a rating of 3 out of 5 stars and a low turnover rate of 26%, significantly better than the state average of 48%. Notably, there were no fines reported, which is a positive sign of compliance. However, the inspector findings did reveal some concerns. For example, there was an issue where a resident's medication recommendations were not followed up on, and another incident involved a resident who fell while being assisted to the toilet due to inadequate precautions. Additionally, the facility failed to implement proper isolation precautions for residents with infections, which poses a risk for spreading illness. Overall, while there are notable strengths, families should be aware of these weaknesses when considering this nursing home.
- Trust Score
- B
- In Tennessee
- #75/298
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ✓ Good
- 26% annual turnover. Excellent stability, 22 points below Tennessee's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ○ Average
- Each resident gets 40 minutes of Registered Nurse (RN) attention daily — about average for Tennessee. RNs are the most trained staff who monitor for health changes.
- Violations ⚠ Watch
- 13 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Quality Measures · Strong clinical quality outcomes
-
Low Staff Turnover (26%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover is low (26%)
22 points below Tennessee average of 48%
Facility shows strength in quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 13 deficiencies on record
Oct 2022
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview the facility failed to prevent a fall for 1 resident (Resi...
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Oct 2019
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to develop a comprehensive care plan ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview the facility failed to provide a rationale for the continu...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to correctly administer ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on facility policy review, observation, and interview, the facility failed to maintain infection control practices during 3 of 9 medication administration observations.
The findings include:
Re...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Medical record review revealed Resident #94 was admitted to the facility on [DATE] with diagnoses including Atrial Fibrillation,...
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Oct 2018
7 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to complete an interdisc...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to implement a fall intervention for 1 resident ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to implement oxygen therapy according to accepte...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0744
(Tag F0744)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to monitor interventions to reduce behaviors of ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, and interview, the facility failed to maintain a complete and accurate medical reco...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0925
(Tag F0925)
Could have caused harm · This affected 1 resident
Based on observation and interview, the facility failed to maintain an effective pest control program in 1 hallway of 3 hallways observed during the survey, affecting 1 resident (#7) of 39 sampled res...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, medical record review, observation, and interview, the facility failed to implement isolatio...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • 26% annual turnover. Excellent stability, 22 points below Tennessee's 48% average. Staff who stay learn residents' needs.
- • 13 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Mountain City Care & Rehabilitation Center's CMS Rating?
CMS assigns MOUNTAIN CITY CARE & REHABILITATION CENTER an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Mountain City Care & Rehabilitation Center Staffed?
CMS rates MOUNTAIN CITY CARE & REHABILITATION CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 26%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Mountain City Care & Rehabilitation Center?
State health inspectors documented 13 deficiencies at MOUNTAIN CITY CARE & REHABILITATION CENTER during 2018 to 2022. These included: 13 with potential for harm.
Who Owns and Operates Mountain City Care & Rehabilitation Center?
MOUNTAIN CITY CARE & REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SIGNATURE HEALTHCARE, a chain that manages multiple nursing homes. With 120 certified beds and approximately 73 residents (about 61% occupancy), it is a mid-sized facility located in MOUNTAIN CITY, Tennessee.
How Does Mountain City Care & Rehabilitation Center Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, MOUNTAIN CITY CARE & REHABILITATION CENTER's overall rating (4 stars) is above the state average of 2.8, staff turnover (26%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Mountain City Care & Rehabilitation Center?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Mountain City Care & Rehabilitation Center Safe?
Based on CMS inspection data, MOUNTAIN CITY CARE & REHABILITATION CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Mountain City Care & Rehabilitation Center Stick Around?
Staff at MOUNTAIN CITY CARE & REHABILITATION CENTER tend to stick around. With a turnover rate of 26%, the facility is 19 percentage points below the Tennessee average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 22%, meaning experienced RNs are available to handle complex medical needs.
Was Mountain City Care & Rehabilitation Center Ever Fined?
MOUNTAIN CITY CARE & REHABILITATION CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Mountain City Care & Rehabilitation Center on Any Federal Watch List?
MOUNTAIN CITY CARE & REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.