CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Free from Abuse/Neglect
(Tag F0600)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation and interview, the facility failed to protect the residents'...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation and interview, the facility failed to protect the residents' right to be free from sexual abuse by another resident for 3 of 6 (Resident #1, Resident #6, and Resident #9) sampled residents reviewed for abuse. At an unknown date and time between [DATE] - [DATE], Resident #1 who was severely cognitively impaired was sexually assaulted by Resident #6. Resident #6 who was moderately cognitively impaired was found naked from the waist down and had climbed into his roommate's bed (Resident #1) and attempted sexual intercourse. Certified Nursing Assistant (CNA) C observed that the lights were off, the curtain was pulled between A and B bed, and Resident #6 was on top of Resident #1 (B bed). CNA C screamed for assistance. Licensed Practical Nurse (LPN) A and CNA K arrived to assist CNA C. It took the 3 staff members to remove Resident #6 off Resident #1. Resident #6 remained in the facility without any documented supervision until his discharge on [DATE] at 11:03 AM. On [DATE], Resident #9, who had a BIMS of 15, reported to Family Member (FM) O while she was visiting the facility, that Visitor P had touched her inappropriately. Resident #9 reported Visitor P leaned in for a kiss and grabbed her breast. Resident #9 reported Visitor P had touched her inappropriately every Monday, Wednesday, and Friday during bingo activity. FM O contacted a family friend (Named Lieutenant #1) who contacted Visitor P, who admitted to touching and sexually assaulting Resident #9. Immediate Jeopardy (IJ) (a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident) was identified related to the facility's failure to perform a thorough investigation related to Resident #1's sexual abuse, placed all residents at risk. The facility's failure to adequately supervise and manage Resident #6's sexual behaviors put Resident #1 and other vulnerable residents at risk for serious harm, serious injury, serious impairment, or death. The facility's failure to protect Resident #9 from sexual abuse resulted in sadness and anxiety. The facility's failure to recognize and evaluate Visitor P's continued visits and inappropriate touching placed all residents at risk for serious harm, serious impairment, or death. The Regional Administrator and the Director of Nursing (DON) were notified of the Immediate Jeopardy for F-600 on [DATE] at 2:48 PM, in the Conference room. The facility was cited at F-600 at a scope and severity of J, which constitutes Substandard Quality of Care. A partial extended survey was conducted from [DATE] through [DATE]. An acceptable Removal Plan, which removes the immediacy of the Jeopardy for F-600 was received on [DATE]. The Removal Plan was validated onsite by the surveyor on [DATE] through audit review, medical record review, observation, review of education records, and staff interviews. The IJ began on [DATE] and was removed on [DATE]. The facility's noncompliance at F-600 continues at a scope and severity of D for monitoring of the effectiveness of the corrective actions. The facility is required to submit a Plan of Correction. The findings include: 1. Review of the facility policy titled, Patient Protection and Response Policy for Allegation/Incidents of Abuse, Neglect, Misappropriation of Property and Exploitation, dated [DATE], revealed .Abuse.will not be tolerated by anyone, including staff, patients.friends, visitors or any other individual in this center. The patient has the right to be free from abuse.Abuse.the willful infliction of injury, unreasonable confinement, intimidation.Sexual Abuse.non-consensual sexual contact of any type with a patient that includes but is not limited to, sexual harassment, sexual coercion, or sexual assault.The center [facility] will provide supervision and support services designed to reduce the likelihood of abusive behaviors.All supervisory partners who receive reports of and/or identify inappropriate behaviors will take immediate steps to correct such behaviors.The right to report a concern or incident is not limited to a formal, written grievance process but includes any verbalized complaint to any center partner.The center will not retaliate against any partner who makes a report.Patients with needs and behaviors that might lead to conflict with partners or other patients will be identified by the Care Planning team, with interventions and follow through designed to minimize the risk of conflict.Identification of patients whose personal histories render them at risk for abusing other patients or partners.Assessment of appropriate intervention strategies to prevent occurrences.Any patient event that is reported to any partner by patient, family, other partner or any other person will be considered an allegation of.abuse.Any complaint of sexual harassment, sexual coercion, sexual assault, or inappropriate touching.Any partner having either direct or indirect knowledge of any event that might constitute abuse.must report the event immediately.not later than 2 hours after forming the suspicion if the events that cause the suspicion involve abuse.It is the policy of this facility that abuse allegation.are reported per Federal and State Law.The Administrator or Director of Nurses will determine the direction of the investigation once notified of alleged incident.The investigation is conducted immediately under the following circumstances.When it is identified that an alleged incident may have occurred.As soon as any partner has knowledge and reports an alleged event.When there is a question as to whether to conduct an investigation, it is best to do so.The results of all investigations will be completed within five working days of the incident.Staff will respond immediately to protect the alleged victim.Any individual found to be in danger of injury will be removed from the source of the suspected abusive behavior including but not limited to room or staffing changes.to protect the patient(s) from the alleged perpetrator.Medical and emotional support will be made immediately available to any individual suffering.alleged abuse.Examining the alleged victim.physical examination or psychosocial assessment if needed.alleged sexual abuse.evaluation of whether the patient has the capacity to consent to the sexual activity.Increased supervision of the alleged victim and patients. 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE], with diagnoses which included Dementia, Delirium, Paroxysmal Atrial Fibrillation, Blindness (left eye), and Adult Failure to Thrive. Review of the admission Minimum Data Set (MDS) dated [DATE], revealed Resident #1 had severe visual impairment, and poor short-term and long-term memory. Resident #1 required substantial/maximal assistance with toileting, shower/bathing, dressing, and bed mobility. Review of the Progress Notes dated [DATE], revealed .6:40 AM Resident's wife.notified of incident. [Resident's wife] Will come in this AM, to check on him. MD [Medical Director] and management staff notified as, well. Review of the Progress Notes revealed no physical assessment or notes for Resident #1 related to an incident on [DATE]. Review of the Census revealed Resident #1 had a room change on [DATE] at 8:21 AM. 3. Review of the medical record revealed Resident #6 was admitted to the facility on [DATE], with diagnoses which included Diabetes Mellitus, Dementia, Traumatic Brain Injury (TBI), and Schizoaffective disorder. Review of the Physician's order for Resident #6 dated [DATE], for Resident #6 revealed an order to record behaviors and interventions in care assist resident tasks every shift, day and night. Review of the Psychiatric Progress Note for Resident #6 dated [DATE], revealed .Others observed [Named Resident #6] displaying a suspicious demeanor and other signs of paranoid process .He has verbalized some grandiose ideas regarding his finances .He moved rooms today due to conflicts with his roommate. He reports a verbal altercation with his previous roommate .Increase Zyprexa [antipsychotic medication used to treat mental health conditions such as Schizophrenia] . Review of the Resident Orders for Resident #6 dated [DATE], revealed an active order for wanderguard [a device to monitor and prevent at risk residents from wandering out of designated areas] placed to left ankle and inspect skin under wanderguard every shift day and night. Review of the quarterly MDS assessment dated [DATE], revealed Resident #6 had a BIMS score of 9, which indicated moderate cognitive impairment. Resident #6 had physical behaviors toward others on 1-3 days of the assessment period. Resident #6 required supervision with dressing, toileting, personal hygiene and could walk independently 50 feet with two turns. Review of the Progress Notes for Resident #6 dated [DATE], revealed .was more confused trying to get out through the breakroom door .He had left his walker behind .redirected only to come back a few minutes later trying to get out again . Review of the Progress Notes for Resident #6 dated [DATE], revealed a change in condition noted for exit seeking more often, increased confusion, and difficult to redirect in certain conditions. On [DATE] at 2:52 PM, the Physician was notified and gave a new order for Olanzapine (antipsychotic medication given to treat certain psychiatric disorders) 2.5 milligram (mg) every AM and psych consult on next visit. Review of a typed statement completed by the Administrator dated [DATE], revealed .DOSS [Director of Social Services] and Administrator were called on the night of [DATE] [2024] in regards to [Named Resident #6] on top of [Named Resident #1]. DOSS and Admin arrived to center after patients had been separated. Upon interviews with staff [Named Resident #1] remained asleep in bed during the entire event. [Named Resident #1] was fully clothed and had blankets on top of him. [Named Resident #6] had attempted to climb in bed with [Named Resident #1] and did not want to exit the bed, requiring multiple staff members to assist him. [Named Resident #1] was assessed and had no injuries. [Named Resident #6] was escorted to the dining room where he was notably confused. When questioned by Administrator he stated that he had not seen his roommate for several hours today and had been on the porch for most of the day. Room change was provided for [Named Resident #1] and an inpatient psych referral was sent for [Named Resident #6] . Review of an undated written statement completed by CNA C revealed, .I put [Named Resident #1] in bed cause [because] He was ready to lay down. I went to check on him to make sure he was still in bed. I knock on the door and find [Named Resident #6] on top of him. I asked him to get down off of him and he refused to get down off of him. I stay by the door hollering for the nurse to come down to the room to help me to get [Named Resident #6] off of his roommate . Review of the Progress Notes for Resident #6 completed by Social Services dated [DATE] at 10:19 PM, revealed, This staff made referrals to [Named Psychiatric Facility #1 and Psychiatric Facility #2] due to behaviors for inpatient psych evaluation. He [Resident # 6] was accepted at [Named Psychiatric Facility #2]. All needed paperwork was sent .they [Psychiatric Facility #2] is setting up transport .Nursing was given contact information to call report . Review of the Resident Orders for Resident #6 dated [DATE], revealed an order to transfer to [Named Psychiatric facility #2]. Resident #6 was discharged to Psychiatric facility #2 on [DATE]. Review of Psychiatric Facility #2's Nursing Assessment for Resident #6 dated [DATE], revealed .Pt [Patient] is A&O x2 [Alert and oriented to person and place] .independent with ADL's [Activities of Daily Living] .Pt verbalizes he lives at home alone and he was having sex and they broke in on him Review of Psychiatric Facility #2's Psychiatry Progress Note for Resident #6 dated [DATE], revealed .Patient seems very confused and has difficulty giving information. Patient is wandering into other patient's rooms. Patient was found sleeping on other patients bed . Requires frequent redirection . Resident #6 was readmitted to Facility #1 on [DATE]. Review of Resident #6's care plan revealed a focus for behaviors, at risk for complications related to Schizophrenia, Dementia, and TBI revealed an approach with start date [DATE], .Resident will have a private room . Review of the Psychiatric Progress Note for Resident #6 dated [DATE], revealed Pt [patient] was treated inpatient psych after some inappropriate behaviors that could not be redirected and was readmitted on 10-3 [[DATE]] . Review of the care plan with goal date of [DATE], revealed, .Will not exhibit inappropriate sexual behavior/comments .Will not harm self or others .Will not use abusive verbal language .thru 90-days from .last review . During an interview on [DATE] at 12:50 PM, Anonymous Staff Member M stated, .[Named Resident #6], I have witnessed him make inappropriate comments to other staff members, he will pat his private and motion for them to come to his room.the staff found him in the bed with his roommate, he also done this at the psych unit.he was not clothed.the staff made written statements and staff were asked to change the statements.his roommate wasn't very verbal, his wife would visit.he stayed in his room most of the time.Anonymous Staff Member M did not elaborate on who had asked them to change their statements. During an interview on [DATE] at 10:40 AM, the Administrator stated, .myself and the [Named DOSS] came in that night [on [DATE]] This surveyor asked the Administrator to explain what sexual abuse entails. The Administrator stated, .I would have to read the definition in the policy.I am not the abuse coordinator. The facility policy on sexual abuse was read to the Administrator. The Administrator was asked if this altercation between the 2 residents (Resident #1 and Resident #6) would be considered sexual abuse. The Administrator stated, .[Named Resident #6] had on a diaper. The Administrator was asked if she witnessed the altercation. The Administrator stated, No. The Administrator provided 2 statements (1 statement from CNA C and the other was her typed statement) related to the altercation. The Administrator stated, .I assume his [Resident #6's] intent was to get in bed.you slept with someone your entire life, then you go to a twin bed. The Administrator was asked why Resident #6 was transferred to the psych facility after this altercation. The Administrator stated, .increased behaviors, getting in his roommate's bed, increased confusion. The Administrator was asked what time this incident occurred. The Administrator stated, .I don't remember the time exactly.I don't know why the nurse didn't document [referring to charting the incident].[Named Resident #1] had a room change [after the incident] and a partner [staff member] stayed outside the doorway for [Named Resident #6]'s room.I would have to look in the computer to see what was done after he returned to the facility. The Administrator was asked why she and the DOSS came to the facility that night. The Administrator stated, .because the staff said it required more than one person to remove him [Resident #6] from the bed.I just live down the road.[Named Resident #1] could not recall anything, he was asleep during the entire event.I know we had more than those 2 pages [referring to written statements from the staff present] about the incident.[DOSS] made a referral at 10:19 PM due to his [Resident #6] continued confusion.obviously we didn't want [Named Resident #6] to continue that behavior.think the [DOSS] done [did] some extra visits with [Named Resident #1] .[Named Resident #6] was moved to a private room. The Administrator was asked how she would feel if another male got into the bed with her. The Administrator stated, .I would be surprised if it woke me up.wife [of Resident #1] never told me anything about [Named Resident #1] reporting he was raped. The Administrator was asked if she interviewed [Named Resident #1] she stated, .I remember interviewing him. Resident #1's typed interview statement was not provided to this surveyor with the 2-page investigation the Administrator presented on [DATE] at 9:30 AM. Resident #1's statement, which was typewritten questions dated [DATE] with no time or signature of who completed the question and answers, was given to this surveyor on [DATE] at 10:00 AM. During a telephone interview on [DATE] at 11:17 AM, the Psych Nurse Practitioner (NP) stated, .I see in my note [[DATE]] that I documented inappropriate behavior but I don't know what the behaviors were.[Named Resident #6] was on my regular caseload due to history of agitation, delusions, Schizophrenia, and grandiosity behaviors.I did not see [Named Resident #1] on my regular caseload. During a telephone interview on [DATE] at 11:55 AM, LPN L stated, he [Named Resident #6] climbed into bed with roommate [Named Resident #1] . During a telephone interview on [DATE] at 12:21 PM, LPN A stated, .I was called by a tech [CNA C].the CNA was in shock.she kept saying come, come.I ran to her.I saw [Resident #6] on top of him [Resident #1] humping him, he [Resident #6] was naked from waist down, I turned the light on, I was saying get off of him.he was fighting us.he elbowed me.all the nurses in the building came to help me.it took [LPN B, me and CNA C] to get him [Resident #6] off [Resident #1].he [Resident #6] had an erection.[Resident #1] had the covers pulled off of him but he had on a diaper .he was just lying there not doing anything .[Named Resident #1] was a wanderer and [Named CNA C] keeps a close eye on him to make sure he is still in the bed .we checked to see if [Resident #1] had any fluids on him and make sure his skin looked ok [Resident #6] put his pants back on .we called the Director of Nursing [DON] but she wasn't able to come out because her tires were messed up and she called the Administrator .this happened about midnight .we moved [Resident #1] to another room .I told the Administrator [Resident #6] yelled at me because I turned the light on and I didn't want him attacking someone else, are we not going to call the police and she [Administrator] said I am going to make some calls then she came back and said she will take care of it tomorrow .we all wrote statements and she [Administrator] collected all the papers .something else should have been done . LPN A stated, .I called [Resident #1]'s wife, I let her know the roommate was a little rough with her husband and gave her the new room number for her husband .I thought [Named DOSS] would discuss what happened with her .I called the other nurse [LPN B] from the other side of the building to help that night .I came back to the building the next morning and [Named Resident #6] was still in the building .I was really upset .I told [Named DOSS] aren't you the Abuse Coordinator, why is [Named Resident #6] still in the building and he said well the whole thing was exaggerated, I said ‘no, no' what kind of investigation did you do you didn't call none of us, I been home all day, get him out of here .finally he came back to me and said they [Named Psychiatric Facility #1] are going to pick him up .I felt like I [had] done what I was supposed to do . During a telephone interview on [DATE] at 12:45 PM, CNA K stated, .I was working that night .it happened around 12:10 [AM], a little after midnight .[Named CNA C] was yelling get the nurse, she couldn't leave the room .screaming hurry, hurry .I yelled for the nurse and went down to the room .[Named Resident #6] was on top of him [Resident #1] naked .he was doing it, he had an erection .it took all of us to finally get him off of him [Resident #1], he [Resident #6] was fighting us .he punched [Named LPN A] .he said I was having sex you never seen two people on top of each other .we asked the Administrator about filling out statements and she said she didn't need our statements .we will deal with that tomorrow . During an interview on [DATE] at 3:00 PM, CNA H stated, .[Named Resident #6] touched another [Named Resident #1] in a sexual way .the staff walked in and [Named Resident #6] was on top of him naked moaning and groaning .it was all the way sexual abuse and physical .[Named Resident #1] was blind .they were roommates .he [Resident #1] couldn't tell you what was going on in the moment . During a telephone interview on [DATE] at 8:18 AM, LPN B stated, .I was in a resident room, and I heard a CNA scream we need you .I go down to the room [Resident #1 and Resident #6's room] I see [Named CNA C] and [Named LPN A], [Named Resident #1] was on his back, clothed . [Named Resident #6] was naked from waist down straddling him thrusting, you could see it in his butt muscles, he had an erection .we were trying to get him off of him and he [Named Resident #6] saying turn off the lights, it took all 3 of us .fighting us .he was a big guy .he [Named Resident #1] was just lying there with eyes closed, hands across his chest, probably praying it would go away .[Named CNA K] called the DON she couldn't come but the Administrator came .I know [Named LPN A] called [Resident #1]'s wife and she [LPN A] called [Named Medical Director #1] .I thought [Named LPN A] done a note but she said the note disappeared .it was sexual abuse .I wrote a statement, I remember because it was a full page .the Administrator said we will figure this out in the morning .I never seen [Named DOSS] that night .I was never called about the incident .the police was not called . During a telephone interview on [DATE] at 10:08 AM, CNA C stated, .I witnessed it .I went down to check on [Named Resident #1] because he would wander sometimes .[Named Resident #6] was on top of him naked, I yelled to get someone down here .he [Resident #6] was humping the other man [Resident #1] .I felt so sorry for that man .the curtain was pulled between the beds .I just couldn't believe what I seen .I kept telling him get off of him, he was fighting us .very combative .the nurses helped me .[Named Resident #1] was just lying there .the nurses called the Administrator .the police wasn't called .we moved [Named Resident #1] .[Named Resident #6] didn't get sent out until the next day . During a telephone interview on [DATE] at 2:50 PM, the Intake Representative from Psychiatric Facility #2 was asked the reason Facility #1 needed an inpatient psychiatric stay for Resident #6. The Intake Representative stated, .[DOSS] made a referral related to exit seeking and increase confusion .description was left blank . On [DATE] at 3:04 PM, the Intake Representative from Psychiatric Facility #2 called this surveyor back and stated, .I found in the nursing assessment where he told the nurse, he was having sex, and someone broke in on him . During an interview on [DATE] at 12:42 PM, DOSS stated, .[Named Resident #6] got in bed with [Named Resident #1], nothing sexual .[Named Resident #6] had his clothes on .I am not sure statements were taken from [Named LPN A] .the residents were separated .immediate room change .the Administrator got the statements .I am the Abuse Coordinator .Administrator and I work on investigations together .the Administrator let me know about the incident, I made a referral to psychiatric units because he [Resident #6] was packing his clothes, wandering toward the exit doors, fixated on winning [the] lottery . DOSS was asked to review the census report, and he confirmed [Named Resident #1] changed rooms on [DATE] at 8:21 AM. DOSS was asked when the incident occurred between Resident #1 and Resident #6. He stated, .earlier part of the evening [[DATE]] . DOSS stated, .I don't know the exact time .I don't recall when the Administrator called me .behaviors documentation should be in progress notes .I don't review behavior notes .the concern was his [Resident #6]'s increase in behaviors .I told the staff I can't just drop him off, I contacted two different agencies . DOSS was asked what was put in place to protect the other residents in the facility from Resident #6. DOSS stated, .he was in a room alone .he could walk .staff was alerted to do rounds, he wasn't placed on 1 on 1 supervision .I wasn't involved in getting statements from staff . DOSS was asked to review the care plan and confirmed the sexual inappropriate behaviors [for Resident #6] were added on [DATE]. DOSS stated, .I cannot recall what his sexual inappropriate behaviors were .care plans usually added by nursing. He [Resident #6] was in a private room until he was deceased . DOSS was asked how he would feel about another person getting into bed with him. DOSS stated, .definitely uncomfortable .I didn't interview [Named Resident #1], he was interviewable, but he would say nonsensical words. He had dementia . DOSS was asked as the Abuse Coordinator what would he want to make sure happened with (Named Resident #1). DOSS stated, .make sure his psychosocial needs were met . The DOSS confirmed no progress note was completed about the incident or why [Named Resident #1] changed rooms. DOSS acknowledged the investigation should include statements from the staff who witnessed the incident, should be reported to the state in 2 hours, and a follow up investigation due on the 5th day. During an interview on [DATE] at 1:56 PM, the MDS Coordinator was asked when and why inappropriate sexual behaviors were added to Resident #6's care plan. The MDS Coordinator acknowledged inappropriate sexual behaviors was added to [Named Resident #6]'s care plan on [DATE] but was unsure if this was reported during a morning meeting or the psych provider reported these behaviors. During a telephone interview on [DATE] at 7:35 PM, LPN D was asked if she was aware of the incident between Resident #1 and Resident #6. LPN D stated, .I was working on the other side of the building and a CNA came running said [Named LPN A] needed help .I thought a code or something had happened .[Named CNA C] looked shocked .the staff was trying to get [Named Resident #6] off of his roommate, he was on top of him .he [Resident #6] was walking around the room naked after they got him off his roommate, I stayed right there with him.he was laughing and putting on his basketball shorts .[Named CNA C] was torn up about it .the staff got [Named Resident #1] up and brought him to the nurses station .[Named LPN A] made phone calls to the Administrator .I am not sure why the Abuse Coordinator didn't come out .I was never asked to write out a statement .the Administrator said ‘we will take care of it in the morning' .[Named LPN A] was upset because [Resident #6] was still on her hall .she went to the [DOSS] about it and he said the situation was exaggerated .she told him I will call the police if you don't do something .[Named Resident #6] was definitely on top of him naked and moving, took 3 people to get him off the other resident . During an interview on [DATE] at 4:00 PM, the DON reviewed the progress notes for Resident #1 and Resident #6 and acknowledged there was no incident documentation. The DON was asked if she would expect the nurse to chart a resident-to-resident altercation. The DON stated, .not always in progress notes, usually in behavior care assist [an area of electronic charting where nursing can chart behaviors] .my expectation would be documentation in the behavior care assist, CNAs and nursing can chart there .The DON acknowledged no behaviors were documented in Resident #1 and Resident #6's behavior care assist notes. During a telephone interview on [DATE] at 6:50 PM, Registered Nurse (RN) U stated, .I forwarded the times to you [Surveyor] I received a call from the facility when [Named Resident #6] was found on top of [Resident #1] and when I called the Administrator .I got the call at 12:16 AM on early morning of [DATE], and I called the Administrator right after that . The call log revealed the call to [RN U] at 12:16 AM and immediately after a call to the Administrator. During an interview on [DATE] at 1:30 PM, an anonymous Staff Member #3 stated, .I came in the next morning [[DATE]] I got report that morning from [Named CNA C] she reported [Named Resident #6] had his pants down when she found him .she was very shaken up about it . During an interview on [DATE] at 3:30 PM, the Administrator stated, .I don't know that we talked about it [Incident between Resident #1 and Resident #6] in QAPI [Quality Assurance Performance Improvement]. The Administrator was asked if behaviors were discussed with monthly QAPI meetings. She stated, .behaviors discussed in morning meetings, if they [referring to management] had knowledge of the event .One on one is not always the correct thing to do with abuse . 4.Review of the medical record revealed Resident #9 admitted to the facility on [DATE], with diagnoses which included Hypertensive Heart Disease, Heart Failure, History of falling, and Osteoarthritis. Review of the Annual MDS assessment dated [DATE], revealed Resident #9 had a BIMS score of 15, which indicated intact cognitive abilities. Review of a letter from Visitor P to Resident #9 post marked [DATE], revealed After the phone call from [Named Family Member F] I felt really bad and hurt about myself for making you feel uncomfortable with my visits .I asked God to forgive me for the things I said and done. I know I done wrong .I can't undo the past, but I ask and hope you will forgive me also . Review of the Police Incident Report Form dated [DATE] at 10:22 AM, revealed .Address of Incident: [Facility #1].Offense Number One.Sexual Battery.Offender #1.[Named Visitor P].Victim.[Named Resident #9].On.XXX[DATE] at 1017 [10:17 AM] hours, I was dispatched to [Named Facility #1].in regards to Sexual Assault between a patient and a visitor.[Named Administrator] , who advised she has a resident, [Named Resident #9] who reported being sexually assaulted.[Named Resident #9] stated it had been happening for at least the last month and a half.[Named Administrator] stated that [Named Resident #9] has had a visitor, a family friend, [Named Visitor P] visit every Monday, Wednesday, and Friday. During the times [Named Visitor P] visits, [Named Administrator] stated she was told by [Named Resident #9] that [Named Visitor P] made numerous attempts to kiss her on the mouth, touching her on the thigh and touching her breast.[Named Resident #9] is alert and oriented and is in good mental health.[Named Family Member O] advised she had a conversation with [Named Resident #9] on [DATE] at [Facility #1].[Named Resident #9] told her that she was being touched inappropriately and that [Named Visitor P] leaned in for a kiss and grabbed her breast.touched inappropriately every Monday, Wednesday, and Friday.the incident occurs at bingo also.she used to be comfortable with her living arrangement but is not anymore due to [Named Visitor P]. She is in fear that he will still find his way into [Facility #1].[Named Resident #9] stated she never provided consent to being touched inappropriately.[Named Family Member O].stated that she made contact with [Named Lieutenant #1].he spoke with [Named Visitor P] and.admitted to touching and sexually assaulting [Named Resident #9].He admitted that this past Friday he was with her at [Facility #1] and that they were playing bingo. He stated that he was holding one side of the card and she was holding the other side. He stated that he leaned over so she could mark the box
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Deficiency F0726
(Tag F0726)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Facility Assessment review, employee file review, medical record review, observation, and interview, the facility faile...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Facility Assessment review, employee file review, medical record review, observation, and interview, the facility failed to ensure all nursing staff possessed the competencies and skill sets necessary to provide nursing and related services to meet the residents' needs safely for 1 of 10 (Resident #11) sampled residents. On 1/21/2025, Resident #11 was found in the floor of her room laying face down with her right lower extremity (RLE) next to her face and her left upper extremity (LUE) under her abdomen. Resident #11 was crying and moaning in pain. Licensed Practical Nurse (LPN) L documented that she gently repositioned Resident #11's RLE to baseline, which resulted in actual Harm to Resident #11. Resident #11 was transferred to the hospital where radiology revealed a right distal femur fracture with posterior displacement (broken thighbone just above the knee, with the broken part of the bone shifted backward). The findings Include: 1. Review of the Facility Assessment with a revision date 1/20/2025, revealed .Center resources needed including, but not limited to, providing competent care for patients. 2. Review of the employee file for LPN L revealed, .Job Description Acknowledgement.5/14/2024.Is responsible for maintaining clinical competency as evidenced by application of integrated nursing knowledge and skills.Integrates current standards of practice.related to nursing services in the care of patients.Hire as of 05/24/2024.Competency Checklist.5/21/2025.Falls Management Process. 3. Review of the medical record revealed Resident #10 was admitted to the facility on [DATE], with diagnoses which included Hemiplegia and Hemiparesis following Cerebral Infarction, Dysphagia, and Hypertension. Review of the quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #10 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated no cognitive impairment. 4. Review of the medical record revealed Resident #11 admitted to the facility on [DATE], with diagnoses which included Dementia, History of falling, and Essential Hypertension. Review of the quarterly MDS dated [DATE], revealed Resident #11 had a BIMS score of 4, which indicated severe cognitive impairment. Resident #11 was dependent for toileting and lower body dressing and required substantial/maximal assistance with bathing and transfers. Review of the Progress Notes dated 1/21/2025 at 12:29 PM, revealed .Resident [Resident #11] found on floor in her room. Notified by another resident.he [Resident #10].immediately notified this nurse at 1215 [12:15 PM]. Resident assessed on floor. Resident found on floor laying face down with RLE next to face and LUE under abdomen. Resident crying and moaning in pain. Unable to assess skin from waist down d/t [due to] pain.supervisor notified. 911 called for resident to be transported.EMS [Emergency Management Services] on site stabilized resident and managed pain before transport.Edited by [Named LPN S] on 1/21/2025 at 01:22 PM. Review of the Progress Notes dated 1/21/2025 at 12:20 PM, revealed .Recorded as Late Entry on 01/21/2025 at 03:43 PM.Assessed patient post unwitnessed fall. Patient found on floor laying face down, LUE under and behind upper body and RLE bent inward with heel pointing toward head, crying out in pain and grimacing. Patient's upper trunk was lifted just enough to return LUE to resting position. RLE was gently repositioned, moving at patient's tolerance level until angle of RLE returned to baseline. Patient stated that pain to knee was significantly relieved but still extremely tender. Pain to upper R [right] thigh continues. Patient remains in recovery position on L [left] side for safety. MD [Medical Doctor] notified, floor nurse to activate EMS. The Progress Note was completed by LPN L/Unit Manager. Review of EMS #1's run report dated 1/21/2025, revealed .[Named Resident #11].Injury of Thigh (Upper Leg).Patient's Level of Distress Severe.Fall on same level - 2 ft [feet]-Nursing home.12:38 [PM].IV [intravenous] Therapy.12:40 [PM] Ketamine [medication that temporarily blocks pain and other sensations, allowing medical procedures to be performed comfortably] 15 Milligrams (mg) IV.Patient Response: Unchanged.12:50 [PM] Ketamine 15.mg.IV.Patient Response Improved.13:20 [2:20 PM] Zofran [medication given for nausea] 4.mg.IV.13:22 [1:22 PM] Fentanyl [opioid drug given for pain] 50 Micrograms (mcg).IV.Patient Response: Improved.13:32 [1:32 PM] Fentanyl 50.mcg.IV.Patient Response: improved.13:40 [1:40 PM] Trauma Alert.Pt [patient] is found lying on.floor of her room, in obvious pain. Pt had suffered a fall from wheelchair.Pt has what appears to be a deformity to the right distal femur.Due to pt's amount of pain, the decision to give pain medication prior to moving was decided. Pt was placed in a cervical collar due to cervical spine pain upon palpation as well as ROM [range of motion].Pt would not tolerated [tolerate] attempting to splint the leg. Pt was taken to med [ambulance] unit.During transport, pt became tearful, and appeared and displayed increased pain. 4 mg Zofran administered, followed by 50 mcg Fentanyl, after approximately 5 minutes, additional 50 mcg Fentanyl was administered. Pt then became altered and states she could not remember her name.Oxygen therapy was administered.pt remained assessed and unchanged during transport. Review of Hospital #1's Diagnosis-History for Resident #11 dated 1/21/2025, revealed .Patient.who sustained a fall at her nursing home today.Deformity was noted to the distal [farthest area from center of the body] thigh.imaging revealed a right distal femur fracture [broken thighbone] around a well fixated right total knee arthroplasty [artificial joint].Examination of the right lower extremity reveals rotational deformity around the mid thigh region.2 views of the right femur obtained. There is an oblique fracture [where the break occurs at an angle to the long bone] of the distal shaft of the right femur with slight lateral [side to side] and posterior displacement [abnormal backward movement].There is slight overriding of fracture fragments [pieces of a broken bone that separated from the main bone] During a telephone interview on 9/9/2025 at 7:35 PM, Licensed Practical Nurse (LPN) D stated, .[Named Resident #11] had a fall out of her wheelchair.the charge nurse [LPN S] called for help.[Named LPN L] came down to help, that nurse [LPN L] straightened [Named Resident #11]'s legs out before the ambulance arrived.her legs were deformed and under the resident when she fell.the resident was screaming in pain.the charge nurse [LPN S] charted how she was laying after the fall and the [Director of Nursing DON] told her she needed to redo her note.she [Resident #11] had multiple fractures.a resident across the hall reported the fall to the charge nurse [LPN S]. During a telephone interview on 9/10/2025 at 1:21 PM, LPN S stated, .[Named Resident #10] called for me because he [had] seen [Resident #11] fall.her leg was obviously displaced, the leg was by her head.I yelled for a supervisor, [LPN L] repositioned her leg prior to the ambulance arriving.[Resident #11] screamed when she moved her.EMS had to give her medication for pain before they could put her on the stretcher.I questioned the nurse [Named LPN L] about moving the patient and she said I didn't move her.I called [Medical Director #1] and told her what the nurse done.I went to the DON about it, she came back to me and told me to change my note.the DON called me on my day off and wanted to know why I felt I needed to call the doctor and tell her what happened, I told her the doctor needed to know the correct information, it was unethical for me not to report it.then the DON said well you know [Named LPN L] is a more seasoned nurse.[Resident #11]'s leg was .under the patient and one leg under her head.I didn't tell EMS she was maneuvered.[Resident #11] saw the nurse move her leg after the fall.read the progress notes you will see where I had to change my note and [Named LPN L] charted she moved her. During an interview on 9/10/2025 at 2:43 PM, Anonymous Staff Member #1 stated, .yeah, [Resident #11] fell, her leg was not where it should be, [was] bent up under her and [Named LPN L] put her leg back where it was supposed to be.[Named Resident #10] saw her [LPN L] move her and [Named Resident #11] yelled. During an interview on 9/11/2025 at 8:15 AM, Resident #10 was asked if he had ever witnessed [Named Resident #11] fall. Resident #10 stated, .yeah, I was up in my wheelchair sitting at my door way, her room is across from my room.her wheelchair tipped over.I told [LPN S] she had fell, she came down and yelled for [Named LPN L].[Named LPN L] moved her leg and she [Resident #11] hollered.I didn't think she should have moved her, she should have waited for the paramedics. During an interview on 9/11/2025 at 10:16 AM, the DON was asked if she was aware Resident #11 experienced a fall with obvious injury and LPN L moved the resident's leg prior to the paramedics arriving. The DON stated, .I honestly was not in the room to see it or assess the patient, if open fracture we would usually mobilize the leg and not move it.what my nurse saw was patient in pain, and she was trying to help. The DON was asked if the nurse could have caused increased pain and further injury by moving the resident. The DON stated, .depending on the injury, risk of making it worse.more than likely she didn't know the injury because it was immediately after the fall.[Named LPN S] did come to me concerned.she was concerned on whether it was the right thing for [Named LPN L] to move the leg.I told her the exact same thing shouldn't judge because I was not in the situation.Based on what was reported to me, she was in less pain after the leg was moved. During an interview on 9/11/2025 at 1:30 PM, Anonymous Staff Member #3 stated, .I was here when [Named Resident #11] fell.she had left the dining room and wanted to go back to bed, she took herself down there [referring to her room].I was informed by several staff members that her legs were bent backwards and [Named LPN L] straightened her leg. During an interview on 9/11/2025 at 3:45 PM, LPN L was asked why she manipulated Resident #11's legs after her fall with injury on 1/21/2025. LPN L stated, .at the time, she was screaming, her wheelchair was behind her, she was lying in front of her bathroom door.the left arm was under her, right leg, knee was bent inward at an angle toward her face.it was obvious it was dislocated.we don't diagnose.got a set of vitals, paperwork to the ER [Emergency Room].I moved her arm [left] out to a more natural position.her pain was 10 on 10 [pain scale of 1-10 with 10 being the highest pain level] she is in awful pain, still screaming, I took the leg [right] slowly positioned the leg in small increments back to proper position.the pain was greatly decreased.911 was called and arrived shortly.the patient was in incredible pain asking me to move the leg to the correct position. LPN L was asked if she had training to manipulate a leg that could be dislocated. LPN L stated, .I was trained on good body alignment when turning a patient, yes.I would not have known what the injury were. LPN L was asked if she was trained to move a resident after a fall with injury. LPN L stated, .whatever we can do to relieve the pain until we can get a better assessment of the resident. During a telephone interview on 9/11/2025 at 5:35, Paramedic #1stated, .I was on the scene after [Named Resident #11] had a fall with injury.It was obvious her right hip was shortened.she was in so much pain we had to administer Ketamine to roll her on her back, the lady was in extreme pain the whole time.if her leg was moved I wouldn't be surprised, if she could have caused an injury.staff should try to make the resident comfortable maybe put pillow between legs and under head but leave them how they are after the fall.we have ways to alleviate pain, the staff at the nursing home don't deal with that.the nurse never told me they tried to put her leg in alignment, could have injured her and caused increase pain.it could have been dangerous, a bone could have severed a vessel.only time you might want to move a leg is if you have a mid-shift femur fracture [break in the middle section of thigh bone often seen with motor vehicle accident] if no pulse to restore blood flow. During a telephone interview on 9/12/2025 at 10:35 AM, Medical Director stated, .I am not aware [LPN L] actually moved [Named Resident #11]'s leg.only move the resident if in such a position that is causing breathing to be altered, excessive bleeding that needed immediate attention, move only with a safety concern. During an interview on 9/12/2025 at 10:45 AM, CNA H stated, .I was here.she [Resident #10] was already a fall risk.she tried to transfer herself without assistance.her lower right leg was bent up on the side.I saw [Named LPN L] move the leg.she straightened it.the leg was all the way bent and she straightened it.She was already screaming.it was obviously out of place.[Named LPN S] was concerned about the resident being moved.I've always been told if you try to reset the leg you could pinch a nerve and lose sensation in the leg.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, facility investigation review, and interview, the facility failed to ens...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, facility investigation review, and interview, the facility failed to ensure alleged violations involving abuse were reported immediately, but not later than 2 hours, after the allegation was made for 2 of 6 (Resident #1 and Resident #6) sampled residents reviewed for abuse. The findings include: 1. Review of the facility policy titled, Patient Protection and Response Policy for Allegation/Incidents of Abuse, Neglect, Misappropriation of Property and Exploitation dated 2/1/2023, revealed .Abuse.will not be tolerated by anyone, including staff, patients.The patient has the right to be free from abuse.Abuse.the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm.Sexual Abuse.non-consensual sexual contact of any type with a patient that includes but is not limited to, sexual harassment, sexual coercion, or sexual assault.The center will provide supervision and support services designed to reduce the likelihood of abusive behaviors.All supervisory partners who receive reports of and/or identify inappropriate behaviors will take immediate steps to correct such behaviors.The right to report a concern or incident is not limited to a formal, written grievance process but includes any verbalized complaint to any center partner.The center will not retaliate against any partner who makes a report.intervention strategies to prevent occurrences.Any patient event that is reported to any partner by patient.other partner or any other person will be considered an allegation of.abuse.Any complaint of sexual harassment, sexual coercion, sexual assault, or inappropriate touching.Any partner having either direct or indirect knowledge of any event that might constitute abuse.must report the event immediately.not later than 2 hours after forming the suspicion if the events that cause the suspicion involve abuse.It is the policy of this facility that abuse allegation.are reported per Federal and State Law. 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE], with diagnoses which included Dementia, Delirium, Paroxysmal Atrial Fibrillation, Blindness (left eye), and Adult Failure to Thrive. Review of the admission Minimum Data Set (MDS) dated [DATE], revealed Resident #1 had severe visual impairment, and poor short term and long-term memory. Resident #1 required substantial/maximal assistance with toileting, shower/bathing, dressing, and bed mobility. 3. Review of the medical record revealed Resident #6 was admitted to the facility on [DATE], with diagnoses which included Diabetes Mellitus, Dementia, Traumatic Brain Injury (TBI), and Schizoaffective Disorder. Review of the quarterly MDS dated [DATE], revealed Resident #6 had a BIMS score of 9 which indicated moderate cognitive impairment. Resident #6 had physical behaviors toward others for 1-3 days during the assessment period. Resident #6 required supervision with dressing, toileting, personal hygiene and could walk independently 50 feet with two turns. Review of a typed statement completed by the Administrator dated 9/17/2024, revealed .DOSS [Director of Social Services] and Administrator were called on the night of 9/17/24 [2024] in regards to [Named Resident #6] on top of [Named Resident #1]. DOSS and Admin arrived to center after patients had been separated. Upon interviews with staff [Named Resident #1] remained asleep in bed during the entire event. [Named Resident #1] was fully clothed and had blankets on top of him. [Named Resident #6] had attempted to climb in bed with [Named Resident #1] and did not want to exit the bed, requiring multiple staff members to assist him. [Named Resident #1] was assessed and had no injuries. [Named Resident #6] was escorted to the dining room where he was notably confused. When questioned by Administrator he stated that he had not seen his roommate for several hours today and had been on the porch for most of the day. Room change was provided for [Named Resident #1] and an inpatient psych referral was sent for [Named Resident #6] . Review of an undated written statement completed by CNA C revealed, .I put [Named Resident #1] in bed cause [because] He was ready to lay down. I went to check on him to make sure he was still in bed. I knock on the door and find [Named Resident #6] on top of him. I asked him to get down off of him and he refused to get down off of him. I stay by the door hollering for the nurse to come down to the room to help to get [Named Resident #6] off of his roommate . During a telephone interview on 9/8/2025 at 12:21 PM, LPN A stated, .I was called by a tech [CNA C].the CNA was in shock.she kept saying come, come.I ran to her.I saw [Resident #6] on top of him [Resident #1] humping him, he [Resident #6] was naked from waist down, I turned the light on, I was saying get off of him.he was fighting us.he elbowed me.all the nurses in the building came to help me. During an interview on 9/9/2025 at 12:42 PM, the DOSS was asked as the Abuse Coordinator what would he want to make sure happened with (Named Resident #1). The DOSS stated, .make sure his psychosocial needs were met . The DOSS acknowledged the investigation should include statements from the staff that witnessed the incident, should be reported to the state in 2 hours, and follow up investigation due on the 5th day. During an interview on 9/12/2025 at 3:30 PM, the Administrator stated, .I don't know that we talked about it [Incident between Resident #1 and Resident #6] in QAPI [Quality Assurance Performance Improvement] because we didn't report it [referring to not reporting to the state agency] .if we have a reportable, we would discuss the incident . She stated, .behaviors are discussed in morning meetings .from the information I got that night [referring to Resident #1, Resident #6's incident] I do not feel it should have been reported . Refer to F600 and F610
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy, medical record review, facility investigation review, and interviews, the facility failed to complete ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy, medical record review, facility investigation review, and interviews, the facility failed to complete a thorough investigation and report the results of all investigations to the State Survey Agency, within 5 working days of the incident for 2 of 6 (Resident #1 and Resident #60) residents reviewed for abuse. The findings include: 1. Review of the facility policy titled, Patient Protection and Response Policy for Allegation/Incidents of Abuse, Neglect, Misappropriation of Property and Exploitation, dated 2/1/2023 revealed, .Abuse.will not be tolerated by anyone.The patient has the right to be free from abuse.Abuse.the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm.Sexual Abuse.non-consensual sexual contact of any type with a patient that includes but is not limited to, sexual harassment, sexual coercion, or sexual assault.The center will provide supervision and support services designed to reduce the likelihood of abusive behaviors.All supervisory partners who receive reports of and/or identify inappropriate behaviors will take immediate steps to correct such behaviors.The right to report a concern or incident is not limited to a formal, written grievance process but includes any verbalized complaint to any center partner.Patients with needs and behaviors that might lead to conflict with partners or other patients will be identified by the Care Planning team, with interventions and follow through designed to minimize the risk of conflict.Assessment of appropriate intervention strategies to prevent occurrences.Any patient event that is reported to any partner by patient, family, other partner or any other person will be considered an allegation of either abuse.Any complaint of sexual harassment, sexual coercion, sexual assault, or inappropriate touching.Any partner having either direct or indirect knowledge of any event that might constitute abuse.must report the event immediately.not later than 2 hours after forming the suspicion if the events that cause the suspicion involve abuse.It is the policy of this facility that abuse allegation.are reported per Federal and State Law.The Administrator or Director of Nurses will determine the direction of the investigation once notified of alleged incident.The investigation is conducted immediately under the following circumstances.When it is identified that an alleged incident may have occurred.As soon as any partner has knowledge and reports an alleged event.When there is a question as to whether to conduct an investigation, it is best to do so.The results of all investigations will be completed within five working days of the incident. 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE], with diagnoses which included Dementia, Delirium, Paroxysmal Atrial Fibrillation, Blindness (left eye), and Adult Failure to Thrive. Review of the admission Minimum Data Set (MDS) dated [DATE], revealed Resident #1 had severe visual impairment, poor short term and long-term memory. Resident #1 required substantial/maximal assistance with toileting, shower/bathing, dressing, and bed mobility. 3. Review of the medical record revealed Resident #6 was admitted to the facility on [DATE], with diagnoses which included Diabetes Mellitus, Dementia, Traumatic Brain Injury (TBI), and Schizoaffective Disorder. Review of the quarterly MDS dated [DATE] revealed Resident #6 had a BIMS score of 9 which indicated moderate cognitive impairment. Resident #6 had physical behaviors toward others for 1-3 days during the assessment period. Resident #6 required supervision with dressing, toileting, personal hygiene and could walk independently 50 feet with two turns. Review of a typed statement completed by the Administrator dated 9/17/2024, revealed the Administrator and Director of Social Services (DOSS) were notified the night of 9/17/2024 that Resident #6 was on top of Resident #1. The Administrator and DOSS came to the facility after the residents were separated.Upon interviews with staff [Named Resident #1] remained asleep in bed during the entire event .was fully clothed and had blankets on top of him. [Named Resident #6 had attempted to climb in bed with [Named Resident #1] and did not want to exit the bed, requiring multiple staff members to assist him. [Named Resident #1] was assessed and had no injuries. [Named Resident #6] was escorted to the dining room where he was notably confused. When questioned by Administrator he stated that he had not seen his roommate for several hours today and had been on the porch for most of the day. Room change was provided for [Named Resident #1] and an inpatient psych referral was sent for [Named Resident #6] . 4. Review of the facility investigation dated 9/17/2024, revealed the following: a. A typed statement completed by the Administrator (not present during the allegation of sexual abuse) dated 9/17/2024. The Administrator's typed statement referred to interviews with staff that revealed [Named Resident #6] got into bed with his roommate and did not want to exit the bed. No time was noted in the typed statement. The facility investigation included only one written statement from Certified Nursing Assistant (CNA) C. No further staff interviews were provided with the investigation. The Administrator's statement noted [Named Resident #1] was assessed and had no injuries. The progress notes dated 9/17/2024 did not contain any physical assessment for Resident #1. No incident report was completed for Resident #1 or Resident #6. b. Review of the Director of Social Services (DOSS) (Abuse Coordinator)'s progress notes for Resident #6 dated 9/17/2024, revealed no documentation related to the incident which occurred with his roommate (Resident #1). Review of Resident #1's progress notes revealed no follow up note from the DOSS. During an interview on 9/9/2025 at 12:42 PM, DOSS was asked what should be included in a facility investigation when a resident-to-resident altercation happens in the facility. SSD stated, .the Administrator got the statements .I am the Abuse Coordinator .Administrator and I work on investigations together .the Administrator let me know about the incident . The DOSS was asked when the incident occurred between Resident #1 and Resident #6. DOSS stated, .I don't know the exact time .I don't recall when the Administrator called me .I wasn't involved in getting statements from staff .I didn't interview [Named Resident #1] . SSD was asked as the Abuse Coordinator what would he want to make sure happened with (Named Resident #1). SSD stated, .make sure his psychosocial needs were met . SSD confirmed no progress note was completed about the incident or why [Named Resident #1] changed rooms. SSD confirmed the investigation should include statements from the staff that witnessed the incident and the follow up investigation was due on the 5th day. During an interview on 9/12/2025 at 3:30 PM, the Administrator confirmed that the incident between Resident #1 and Resident #6 was not reported to the state agency. The Administrator was unable to provide any further statements from the employees that witnessed the incident between Resident #1 and Resident #6 on 9/17/2024. Refer to F600 and F609