WESTMORELAND CARE & REHAB CTR
Over 2 years since last inspection. Current conditions may differ from available data.
Westmoreland Care & Rehab Center has a Trust Grade of B+, indicating it is above average and recommended for potential residents. It ranks #106 out of 298 facilities in Tennessee, placing it in the top half, and #2 out of 6 facilities in Sumner County, meaning there is only one local option that ranks higher. Unfortunately, the facility is experiencing a worsening trend, with the number of reported issues increasing from 2 in 2018 to 8 in 2022. Staffing is a concern, with a rating of 2 out of 5 stars and a turnover rate of 39%, which is better than the state average but still suggests challenges in staff retention. On a positive note, there are no fines recorded, which is a good sign, but the facility has less RN coverage than 78% of Tennessee facilities, which could impact the quality of care. Recent inspections have identified several concerning practices, including inadequate food temperature control affecting nearly all residents, unsanitary conditions in the dietary department, and failure to maintain resident privacy regarding personal care. While the facility has strengths, families should weigh these concerns carefully when making decisions.
- Trust Score
- B+
- In Tennessee
- #106/298
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 39% turnover. Near Tennessee's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 22 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 10 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (39%)
9 points below Tennessee average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
Near Tennessee avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 10 deficiencies on record
Mar 2022
8 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview the facility failed to have a call light in r...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to implement a person-centered care p...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observations, and interviews, the facility failed to revise a care plan ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on facility policy review, observations, and interviews, the facility failed to ensure 1 of 93 sampled residents (Resident #63) had clean and groomed fingernails.
The findings include:
Review of...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to follow Physician's Or...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Review of the medical record for Resident #60 revealed she was admitted to the facility on [DATE] and readmitted on [DATE] with ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to keep 1 of 93 sampled ...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on facility policy review, facility documentation review, observations, and interview, the facility failed to store food at the proper temperature, prevent contamination of food, and ensure the ...
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May 2018
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observations, and interview, the facility failed to follow Physician's Orders for 1 of 24 sample...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation and interview, the facility dietary department failed to maintain dietary equipment in a sanitary manner in 2 of 5 observations.
Findings include:
Observation on 5/8/18 between 11...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Tennessee.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • 39% turnover. Below Tennessee's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Westmoreland Care & Rehab Ctr's CMS Rating?
CMS assigns WESTMORELAND CARE & REHAB CTR an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Westmoreland Care & Rehab Ctr Staffed?
CMS rates WESTMORELAND CARE & REHAB CTR's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 39%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Westmoreland Care & Rehab Ctr?
State health inspectors documented 10 deficiencies at WESTMORELAND CARE & REHAB CTR during 2018 to 2022. These included: 10 with potential for harm.
Who Owns and Operates Westmoreland Care & Rehab Ctr?
WESTMORELAND CARE & REHAB CTR is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SIGNATURE HEALTHCARE, a chain that manages multiple nursing homes. With 100 certified beds and approximately 80 residents (about 80% occupancy), it is a mid-sized facility located in WESTMORELAND, Tennessee.
How Does Westmoreland Care & Rehab Ctr Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, WESTMORELAND CARE & REHAB CTR's overall rating (4 stars) is above the state average of 2.8, staff turnover (39%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Westmoreland Care & Rehab Ctr?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Westmoreland Care & Rehab Ctr Safe?
Based on CMS inspection data, WESTMORELAND CARE & REHAB CTR has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Westmoreland Care & Rehab Ctr Stick Around?
WESTMORELAND CARE & REHAB CTR has a staff turnover rate of 39%, which is about average for Tennessee nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Westmoreland Care & Rehab Ctr Ever Fined?
WESTMORELAND CARE & REHAB CTR has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Westmoreland Care & Rehab Ctr on Any Federal Watch List?
WESTMORELAND CARE & REHAB CTR is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.