THE VILLAGE AT HERITAGE OAKS
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
The Village at Heritage Oaks has a Trust Grade of C+, indicating a decent reputation and slightly above average performance among nursing homes. It ranks #362 out of 1168 facilities in Texas, placing it in the top half, and #3 out of 6 in Navarro County, meaning only two local options are better. The facility is showing improvement, having reduced its issues from 2 in 2024 to 1 in 2025. Staffing is average with a 3/5 star rating and a turnover rate of 51%, which is slightly above the Texas average. However, there are some concerning aspects, such as $7,446 in fines, which is average compared to other facilities, and less RN coverage than 88% of Texas facilities, which could impact resident care. Specific incidents raised by inspectors include a critical finding where a resident did not receive their insulin medication as prescribed, which could jeopardize their health, and a concern that the Medical Director missed important meetings, risking unidentified quality deficiencies. Additionally, the facility failed to maintain a safe and comfortable environment, with issues like worn carpets that could diminish residents' quality of life. Overall, while there are strengths in its performance, families should weigh these against the identified weaknesses when considering this facility for their loved ones.
- Trust Score
- C+
- In Texas
- #362/1168
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 51% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- $7,446 in fines. Lower than most Texas facilities. Relatively clean record.
- Skilled Nurses ⚠ Watch
- Each resident gets only 15 minutes of Registered Nurse (RN) attention daily — below average for Texas. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 11 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Near Texas avg (46%)
Higher turnover may affect care consistency
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 11 deficiencies on record
Mar 2025
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to ensure residents received services in the facility...
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Sept 2024
2 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide a safe, functional, sanitary, and comfortable...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0925
(Tag F0925)
Could have caused harm · This affected multiple residents
Based on observations, interviews, and record review, the facility failed to maintain an effective pest control program so that the facility was free of pests for four of four halls (Halls 100, 200, 3...
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Jul 2023
1 deficiency
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0868
(Tag F0868)
Could have caused harm · This affected most or all residents
Based on interview and record review, the facility failed to ensure that the facility's Medical Director attended the QAA/QAPI Committee meetings, for 3 of 3 quarterly meetings ( July, August, Septemb...
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Dec 2022
1 deficiency
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0760
(Tag F0760)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that the resident was free from any significant...
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May 2022
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable, and homelike envi...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the comprehensive care plan was reviewed and r...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide treatment and services to prevent complication...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Menu Adequacy
(Tag F0803)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure that the menus were followed for one of three meals reviewed for meal accuracy:
The facility failed to follow the menu...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0680
(Tag F0680)
Could have caused harm · This affected multiple residents
Based on interviews and record review, the facility failed to ensure the Activity Program was directed by a qualified professional for one (Activity Director) of one activity-directing professional re...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interviews, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitch...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
- • 11 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
About This Facility
What is The Village At Heritage Oaks's CMS Rating?
CMS assigns THE VILLAGE AT HERITAGE OAKS an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Texas, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is The Village At Heritage Oaks Staffed?
CMS rates THE VILLAGE AT HERITAGE OAKS's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 51%, compared to the Texas average of 46%.
What Have Inspectors Found at The Village At Heritage Oaks?
State health inspectors documented 11 deficiencies at THE VILLAGE AT HERITAGE OAKS during 2022 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 10 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates The Village At Heritage Oaks?
THE VILLAGE AT HERITAGE OAKS is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SOUTHWEST LTC, a chain that manages multiple nursing homes. With 107 certified beds and approximately 59 residents (about 55% occupancy), it is a mid-sized facility located in CORSICANA, Texas.
How Does The Village At Heritage Oaks Compare to Other Texas Nursing Homes?
Compared to the 100 nursing homes in Texas, THE VILLAGE AT HERITAGE OAKS's overall rating (4 stars) is above the state average of 2.8, staff turnover (51%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting The Village At Heritage Oaks?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.
Is The Village At Heritage Oaks Safe?
Based on CMS inspection data, THE VILLAGE AT HERITAGE OAKS has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Texas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at The Village At Heritage Oaks Stick Around?
THE VILLAGE AT HERITAGE OAKS has a staff turnover rate of 51%, which is about average for Texas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was The Village At Heritage Oaks Ever Fined?
THE VILLAGE AT HERITAGE OAKS has been fined $7,446 across 1 penalty action. This is below the Texas average of $33,153. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is The Village At Heritage Oaks on Any Federal Watch List?
THE VILLAGE AT HERITAGE OAKS is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.