CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, record review, and facility policy review, the facility failed to notify the attending physician of a signi...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, record review, and facility policy review, the facility failed to notify the attending physician of a significant change in condition for Resident #20. Specifically, the facility failed to ensure the physician was consulted regarding a severe weight loss for two (Resident #20 and Resident #8) of four residents who were reviewed for weight loss.
Findings included:
A review of the facility policy titled, Change in Resident's Condition or Status, revised May 2017, revealed: Our facility shall promptly notify the resident, his or her attending physician and representative sponsor of changes in the resident's medical/mental condition and or status.
1. A review of Resident #8's admission Record revealed the facility admitted the resident on 01/21/2022 with diagnoses of muscle wasting and atrophy, hypothyroidism (a condition resulting from decreased production of thyroid hormones), and essential hypertension.
Review of a discharge Minimum Data Set (MDS) dated [DATE] revealed the resident's weight was 172 pounds and that there was no weight loss of greater than 5% in the past month, nor 10% or more in the last six months.
Review of a quarterly Minimum Data Set (MDS), dated [DATE], revealed the resident scored 15 on a Brief Interview for Mental Status (BIMS), which indicated the resident was cognitively intact. The resident required extensive assistance of one person with bed mobility and required only supervision and set-up assistance for eating. The MDS indicated the resident had a weight loss of 5% or more in the last month or 10% or more in the last six months and was not on a physician-prescribed weight loss regimen. As of the assessment date, the resident was five feet/six inches tall, and the resident's most recent weight was 145 pounds.
A review of the Care Plan, dated as initiated on 04/08/2022, revealed the resident had unplanned/unexpected weight loss. Interventions included monitoring and recording food intake at each meal, weighing per facility policy/physician orders, and having the dietitian to follow as scheduled and as needed (PRN).
A review of the Monthly Weight Report, dated from January 2022 through June 2022, revealed the following weights:
- January 2022: 170 pounds
- February 2022: 172.6 pounds.
- March 2022: 171.8 pounds.
- April 2022: 146.2 pounds.
- May 2022: no weight documented
- June 2022: 130.4 pounds.
This represented a severe weight loss of 41.4 pounds, or 24.10% body weight in three months.
A review of the Nutrition Progress Notes, dated from March 2022 through June 2022, revealed no progress notes related to nutritional needs, nor recommendations from the Registered Dietitian (RD).
A review of the Physician Progress Notes, dated from March 2022 through June 2022, revealed no reference to the weight loss, issues with eating/nutritional intake, weight monitoring, nor orders related to promoting weight gain or nutritional needs.
As of 06/08/2022, a review of the Order Summary Report indicated the resident had an order dated 03/14/2022 for a no-added-salt (NAS) regular texture diet. There were no orders for nutritional supplements, nor appetite stimulants.
During an interview on 06/08/2022 at 10:25 AM, the restorative aide (RA) indicated she was responsible for obtaining weights for all newly admitted residents, in addition to getting residents' weekly and/or monthly weights. She indicated the nursing staff would inform her of the residents who were newly admitted and of the residents who needed weekly or monthly weights that were due. She stated the nurse told her the names of the residents who needed to be weighed, and she wrote the names down on a list. She indicated she recorded the weights and emailed all of the weights to the charge nurse and Assistant Director of Nursing (ADON), with the 3% and 5% weight changes highlighted. The RA stated the only reason a weight would be missed was if a resident refused, in which case, she would document the refusal in the electronic health record and send an email to the charge nurse. RA stated the ADON would then send all the weights to the RD. She indicated she had not seen the RD in the facility in a long time and could not remember the last time she saw her. The RA stated there was no way to run a report to determine if any weights were missed and, the only way she would know to check would be to look in each resident's electronic medical record. The RA stated Resident #8 refused to be weighed in May 2022 and that there should be an email where she notified the charge nurse about the refusal, as well as the resident's weight loss. The RA provided a copy of an email dated as sent on 05/03/2022 at 2:41 PM, which indicated that Resident #8 refused to be weighed. When the surveyor asked the RA if she reattempted the weight on another date/time in order to get a weight for May 2022, she stated she did reattempt, but did not document that anywhere. She reiterated that all refusals should be documented, and the charge nurse should also be made aware. The RA stated she did not know why there was no documentation, but she also provided the email sent on 04/01/2022 at 2:30 PM, which indicated that Resident #8 refused to be weighed on that date. The RA stated there was no documentation of an email notification related to the weight on 04/05/2022 of 146.2 pounds, which was a 14.90% decline. The RA stated she may have reported it verbally to the charge nurse on duty that day, who was Licensed Vocational Nurse (LVN) E.
A review of emails sent between April 2022 and June 2022 by the RA revealed on 06/02/2022, the resident's weight was 130.4, which represented a loss of 15.8 pounds from the 04/05/2022 weight of 146.2 pounds.
During an interview on 06/08/2022 at 12:37 PM, LVN E stated the RA was responsible for the weights, but when the RA was not there and there was a new admission, a different Certified Nursing Assistant (CNA) would get the weights. LVN E stated there was a notification on the Medication Administration Record (MAR) that would populate daily for each resident whose weight was scheduled to be measured that day. LVN E stated the RA did the weights and sent an email to the charge nurse, ADON, and Director of Nursing (DON), and that email was the primary method of notification. She stated there may also be occasions when the RA would tell the nurse verbally. LVN E stated the DON would notify the dietary manager RD, and the physician would be informed. LVN E stated the physician notification should be documented in the electronic medical record but not she was not sure where. LVN E stated the RA did not make her aware of the 14.90% weight loss on 04/05/2022 and stated if she had been made aware, she would have notified the physician and the DON. LVN E also stated Resident #8 was not currently receiving any nutritional supplements. LVN E stated if a resident was losing weight by choice, that should be documented, and the physician should still be informed.
During an interview on 06/08/2022 at 1:53 PM, the former Director of Nursing (DON) revealed her last day with the facility was about six weeks ago. The former DON stated all RD recommendations were given to her, and she would send the recommendations to the physician for approval, after which they were entered into the electronic health record. She indicated it was rare that any recommendations were not approved. She indicated physician orders would come in an email, and she would sign off on them. She had a list of orders that she kept. The former DON indicated the physician was aware of Resident #8's weight loss, but she was not sure why there was no documentation that showed the physician was notified. She stated there was ongoing monitoring.
During an interview on 06/08/2022 at 2:37 PM, the ADON revealed the former DON received the RD recommendations, notified the physician, and input the orders into the electronic health record. The ADON stated she was not aware of or involved with weight-loss monitoring, nor of how the RD recommendations were followed and monitored.
During an interview on 06/08/2022 at 4:03 PM, the alternate physician indicated Resident #8's primary physician was out of the country for two weeks and was not available. The alternate physician stated she was providing care to the primary physician's residents in his absence, but she was not familiar enough with the residents to answer any specific questions about their previous care and treatment. She stated she was able to briefly review the physician's notes for Resident #8, and there were no notes in the related to weight loss, but she was not comfortable saying whether the facility had or had not notified the primary physician regarding the weight loss.
During an interview on 06/09/2022 at 10:58 AM, the Director of Nursing (DON) indicated weights should be measured within three days of admission, and any weight changes should be reported by a licensed nurse to the physician via phone or in person. She indicated that the expectation was that the communication be documented in the progress notes under physician notification within 24 hours. The DON stated she expected the ADON to review weights, compare the current weight to the previous weight, and for any significant weight loss, notify the DON and the physician in person or via telephone. She indicated the communication should be documented in the progress notes. The DON stated when weight loss was identified, the physician, RD, responsible party, and ADON/DON should have been notified, at a minimum.
During an interview on 06/09/2022 at 12:08 PM, the Administrator indicated he expected the physician to be notified in a timely manner about changes in weight.
2. Review of an admission Record revealed Resident #20 had diagnoses of idiopathic peripheral autonomic neuropathy (a condition that results when nerves outside the brain and spinal cord have been damaged), type two diabetes mellitus, dementia, personal history of malignant neoplasm of bronchus and lung, muscle wasting, and atrophy.
A review of a quarterly Minimum Data Set (MDS), dated [DATE], revealed a Brief Interview of Mental Status (BIMS) score of 05, indicating severe cognitive impairment. The resident required supervision, encouragement, or cueing with setup help while eating, had a 10% or more weight loss in the last six months, and was not on a physician-prescribed weight loss regimen.
A review of the Care Plan, dated as revised on 05/23/2022, revealed Resident #20 had a nutritional problem or potential nutritional problem related to poor teeth, high blood sugars, and a high body mass index (BMI). Interventions included:
- Provide and serve snacks as ordered (revised 05/05/2021).
- Dietitian to follow up related to weight loss (dated 05/23/2022).
- Record/report to physician as needed (PRN) any signs or symptoms of malnutrition, such as emaciation, muscle wasting, significant weight loss of 3 pounds in one week, greater than 5% in one month, greater than 7.5% in three months, or greater than 10% in six months (revised 05/23/2022).
- Offer supplements/snacks in between meals (dated 05/23/2022).
A review of an Order Summary Report revealed a physician's order dated 11/30/2021 for Resident #20 to receive a low-concentrated-sweets diet with minced and moist/ground texture. There were no orders for nutritional supplements.
A review of a Weight Summary in the electronic health record revealed Resident #20 had a 12.21% weight loss in a six-month period as follows:
- 12/04/2021: 155.6 pounds.
- 01/01/2022: 150.4 pounds.
- 02/01/2022: 150.2 pounds.
- 03/10/2022: 146.0 pounds.
- 04/01/2022: 139.4 pounds.
- 05/03/2022: 138.2 pounds.
- 06/01/2022: 136.6 pounds.
A review of a Nutrition Risk Assessment, completed by the Registered Dietitian (RD) and dated 02/07/2021, revealed the resident was at high risk for nutritional impairment. There were no recommendations at that time. There were no additional nutrition assessments or progress notes completed by the RD from 02/07/2021 to 06/09/2022.
A review of Progress Notes, dated 03/29/2022 and created by Licensed Vocational Nurse (LVN) A, revealed that much prompting and encouragement was provided by staff to increase the resident's meal consumption, as weight loss had been reported by the restorative aide (RA).
A review of Progress Notes, dated 05/11/2022 and created by the Social Worker (SW), revealed a questionnaire that indicated the resident had a poor appetite or overeating nearly every day.
A review of Progress Notes, dated 05/12/2022 and created by the SW, revealed a psychosocial note which indicated the resident reported no issues when eating but had recently had a decline in appetite and that the dietitian had been informed. The note did not indicate the physician was informed.
A review of an email, dated 05/12/2022 at 4:38 PM, revealed the SW sent an email to the RD, Administrator, ADON, and MDS Coordinator on that date. The email contained information that indicated the resident had a 10% weight loss within the last six months. The email did not indicate the physician was consulted regarding the weight loss.
A review of a Multidisciplinary Care Conference, dated 05/26/2022, revealed the resident had an unplanned weight loss of 10% in the last six months and the dietary consult was pending. The consult was related to nutritional supplementation, as the resident had a decrease in appetite. The conference notes did not indicate the physician was consulted regarding the weight loss.
A review of Progress Notes, dated 05/27/2022 and created by LVN A, revealed that staff set up the resident's food at the bedside, as the resident fed him/herself 100% only of what he/she preferred to eat. The note indicated the resident was on a weight loss alert and that much patient teaching and prompting were done by staff to modify food preferences, as the resident reportedly ate only pancakes and maple syrup every day at almost every meal. The notes did not indicate the physician was consulted regarding the nutritional issues and weight loss.
A review of Progress Notes, dated 06/01/2022 and created by LVN A, revealed the resident's meals were set up at the bedside, as the resident fed him/herself. The note indicated the resident had experienced a recent weight loss, with dietary management consulted. The resident required much prompting and the note indicated patient teaching was done by staff to try other nutritious menu items. The note revealed the resident continued to eat only pancakes and maple syrup. The note did not indicate the physician was consulted regarding the resident's weight loss.
As of 06/07/2022, there was no documentation in the Progress Notes to indicate the physician had been consulted regarding Resident #20's weight loss.
During an interview on 06/07/2022 at 1:10 PM, LVN A indicated the resident's record had been flagged for weight loss because he/she had not maintained his/her weight. She stated that when a resident's record was flagged due to weight changes, this indicated that the RA had weighed the resident and gave the weights to the Director of Nursing (DON), who oversaw the weight system.
During an interview on 06/08/2022 at 10:25 AM, the RA stated she was responsible for obtaining resident weights and did not have the resident listed as needing weekly weights. She stated the nurse notified her of who needed to be weighed each week. She stated she emailed the weights to the charge nurse and Assistant Director of Nursing (ADON), who then sent the weights to the registered dietitian (RD). She stated she notified LVN A of Resident #20's weight loss but did not tell anyone else.
During an interview on 06/08/2022 at 10:45 AM, the Dining Supervisor stated that when Dining Management was consulted, the RD was also consulted. The Dining Supervisor further stated she just updated the resident's care plan with decreased meal intake and weight loss. She indicated the Food and Nutrition Services Director (FNSD) position was vacant and had been for a few months.
During an interview on 06/08/2022 at 12:37 PM, LVN E stated the RA obtained the resident's weights and emailed them to the charge nurse, ADON, and DON. The physician notification of any significant weight changes should be documented, but LVN E was not sure where. LVN E stated if a resident was losing weight by choice, it should be documented, and the physician should be notified.
During an interview on 06/08/2022 at 1:55 PM, the previous DON stated the RD received a list of weights on a weekly basis, via email. She stated the RD responded within 24-48 hours with any nutritional recommendations, then she, as the previous DON would send those recommendations to the physician for approval. She stated she left the DON position in April 2022 and did not remember Resident #20 having weight loss.
During an interview on 06/08/2022 at 2:37 PM, the ADON stated she was not involved in the weight monitoring system other than forwarding the residents' weights to the SW. The RA included the ADON on the weekly weight email, and the ADON then forwarded it on to the SW.
During an interview on 06/08/2022 at 3:10 PM, the RD stated she was in the building once a week and did nutritional assessments on new admissions and any nutrition consults received via email from the MDS Coordinator, DON, ADON, or SW. Per the RD, long-term residents did not have nutritional assessments done unless the RD received a consult. The FNSD was responsible for quarterly and annual nutrition assessments. The RD further stated she did not know how long the FNSD position had been vacant and did not know who completed the quarterly and annual nutrition assessments in the absence of an FNSD. The RD stated she was probably currently responsible for completing the assessments. When asked if there was a reason why no nutritional assessment had been done for Resident #20 since 02/07/2021, the RD stated she had no answer for that. The RD further stated she did not know why the facility did not notify her of Resident #20's significant weight loss. She stated if she had been aware, she would have implemented nutritional interventions.
During an interview on 06/08/2022 at 4:04 PM, the alternate physician stated that although she was providing care to the resident in the absence of the resident's primary physician, she was not familiar with the resident and did not know if the primary physician had been notified of a significant weight change. The resident's attending physician was out of the country and unavailable for interview.
During an interview on 06/09/2022 at 10:05 AM, the MDS Coordinator stated she notified the RD, via email on 05/12/2022 of Resident #20's weight loss, and the RD did not respond to the email.
During an interview on 06/09/2022 at 11:00 AM, the DON stated this was her first week as the DON. She indicated the RA was to weigh the residents and she would forward them to the DON and ADON for review, who would then notify the physician of a resident's significant weight change and document the notification in the progress notes. She indicated the RD would then complete a nutritional assessment and make recommendations. She stated that it was important to implement nutritional supplements in a timely manner, because the facility wanted to prevent further weight loss and ensure a resident's nutritional needs were met.
During an interview on 06/09/2022 at 12:08 PM, the Administrator stated the facility had recently some turnover in the DON position and that the FNSD position was vacant. He stated that the nursing staff were to request nutritional consults from the RD, who assessed residents and made nutritional recommendations. He indicated that he expected the RD to follow up on the recommendations and that it was important to do so in case something was missed. The Administrator further stated he expected the physician to be notified of any significant weight changes.
A review of the Nutrition and Unplanned Weight Loss Clinical Protocol, dated 2001 and revised September 2017, revealed, The staff and physician will identify individuals with anorexia, weight loss or gain, and significant risk for impaired Nutrition. The staff will report to the physician significant weight gains or losses or any abrupt or persistent change from baseline appetite or food intake.
Texas Administrative Code (TAC) §554.403(l)(1)(A), Tag 1130. This requirement is not met as evidenced by: For evidence of violation refer to CMS Form 2567 dated 06/09/2022, F580.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation, interviews, document review, and facility policy review, it was determined the facility fai...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation, interviews, document review, and facility policy review, it was determined the facility failed to identify and initiate appropriate nutrition interventions after identifying significant weight loss occurred to prevent further weight loss. This affected two (Resident #8 and Resident #20) out of four residents reviewed for nutritional needs and resulted in significant unfettered and unplanned weight loss.
Findings included:
A review of the facility's Weight Assessment and Intervention Policy, dated 2001 and revised September 2008, revealed The Dietitian will review the unit weight record by the 15th of the month to follow individual weight trends over time. Negative trends will be evaluated by the treatment team whether or not the criteria for significant weight change has been met. The threshold for significant unplanned and undesired weight loss will be based on . c. 6 months - 10% weight loss is significant, greater than 10% is severe.
A review of the Nutrition and Unplanned Weight Loss Clinical Protocol, dated 2001 and revised September 2017, revealed, The staff and physician will identify individuals with anorexia, weight loss or gain, and significant risk for impaired Nutrition . The staff will report to the physician significant weight gains or losses or any abrupt or persistent change from baseline appetite or food intake.
A review of the Dietitian Policy, dated 2001 and revised in October 2017, revealed, Our facility's dietitian is responsible for assessing nutritional needs of residents, developing and evaluating regular and therapeutic diets, developing and implementing person centered education programs involving food and nutrition services for all facility staff . and participating in quality assurance and improvement (QAPI) when food and nutrition services are involved.
1. A review of the Face Sheet revealed the facility admitted Resident #8 on 01/21/2022 with diagnoses including cognitive communication deficit, muscle wasting and atrophy, hypothyroidism, essential hypertension, and atherosclerotic heart disease. Resident #8 was discharged to a hospital on [DATE], a fixator (a device used to keep fractured bones stabilized and in alignment) was removed on 02/18/2022, the resident was admitted from the hospital on [DATE], discharged to a hospital on [DATE], and admitted from the hospital on [DATE].
A review of a significant change Minimum Data Set (MDS) dated [DATE], indicated that Resident #8 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated no cognitive impairment. Per the MDS, Resident #8 required extensive assistance with bed mobility and toileting and setup assistance for independent eating. The MDS noted transferring did not occur during the assessment period. Further review indicated the resident had lost 5% or more weight in the last month or 10% or more in the last six months. The resident was not on a physician prescribed weight loss regime and the current weight was 145 pounds (lbs). The resident was 66 inches tall.
A review of a care plan, initiated on 04/08/2022, revealed the resident had an unplanned/unexpected weight loss. Per the plan, the dietitian would follow the resident as scheduled and PRN (pro re nata; as needed). Staff were to monitor and record food intake at each meal. The resident was to be weighed per facility policy and physician orders.
A review of the monthly weight report from January 2022 through June 2022 revealed:
- January weight 170 lbs.
- February 172.6 lbs.
- March 171.8 lbs.
- April 146.2 lbs.
- May (no recorded weights provided)
- June 130.4 lbs.
- This indicated a significant weight loss of 14.9% in one month and 24.1% in three months.
During an interview on 06/07/2022 at 10:46 AM, the Registered Dietician (RD) revealed she had only completed three nutritional assessments for Resident #8. She noted she had not documented any progress notes in relation to the resident's nutritional status.
A review of a Nutritional Assessment completed on 01/24/2022 for Resident #8 revealed a score of 24 indicating a medium nutritional risk with a recommendation for Med Pass (a dietary supplement high in calories and protein) 60 milliliters (mL) twice daily.
A review of a Nutritional Assessment completed on 03/27/2022 revealed a score of 26 for Resident #8 indicating a high risk of unplanned weight loss. Further review revealed a recommendation for Med Pass 60 mL twice daily.
A review of Current Physician Orders effective 06/07/2022 revealed a diet order for regular texture, thin liquids, and no added salt (NAS). There was no current order for Med Pass. Further review revealed physician orders as of 03/27/2022 showed no current or discontinued orders for Med Pass.
A review of nutrition Progress Notes revealed no progress notes related to nutritional needs or RD recommendations.
A review of Physician Progress Notes revealed no mention of weight loss, issues with eating, weight loss monitoring, or recommendations related to promoting weight gain or nutritional needs.
An interview on 06/08/2022 at 4:03 PM with a Physician revealed Resident #8's primary physician was out of the country for two weeks and was not available. The Physician stated she was seeing the primary physician's residents, but she was not familiar enough with them to answer any specific questions about care and treatment. However, the Physician stated she was able to briefly review the notes for Resident #8 and stated there were not any notes in the resident's chart related to weight loss anywhere. She noted she was not comfortable saying if the facility ever notified the physician of weight loss for Resident #8.
An observation on 06/07/2022 at 12:34 PM of lunch tray pass revealed Resident #8 received a regular texture diet with thin liquids and NAS.
An interview on 06/08/2022 at 10:25 AM with a Restorative Aide (RA) revealed she was responsible for obtaining weights for all newly-admitted residents and getting residents' weekly and monthly weights. The RA stated that nursing staff let her know which residents were new admissions, and which resident needed weekly or monthly weights that day. The RA stated the nurse told her the names of the residents and she wrote them down on a list. The RA stated that any weights that showed a 3% weekly loss, or a 5% monthly loss, automatically required a reweigh and that she emailed those weights to the charge nurse and Assistant Director of Nursing (ADON). She highlighted the weights that represented a 3% or 5% loss in weight. The RA stated the only reason a weight would be missed was if a resident refused. The RA stated weights were documented in Point Click Care (PCC) and in an email to the charge nurse. The RA stated the ADON sent all weights to the RD. She stated she had not seen the RD in the facility in a long time and could not remember the last time she saw the RD. The RA stated there was no way to run a report to check if any resident weights were missed, noting the only way she would know would be to check in each resident's electronic medical record (EMR). The RA said Resident #8 refused to allow weights to be taken in May of 2022 and she should have an email showing that she notified the nurse about the refusal and the weight decline. RA provided a copy of an email sent on 05/03/2022 at 2:41 PM that Resident #8 refused to be weighed. When asked if she attempted on another date/time to get a May 2022 weight she replied in the affirmative, but stated she did not document that anywhere. She reiterated that all refusals should be documented, and the charge nurse should also be made aware. The RA stated she did not know why there was no documentation. The RA also provided an email sent on 04/01/2022 at 2:30 PM when Resident #8 refused for a weight to be taken. When asked about the email notification for the weight that was logged on 04/05/2022 of 146.2 that represented a 14.90% decline she stated there was no documentation that she notified anyone of the weight loss but stated she would have reported it verbally to the charge nurse on duty that day, who was Licensed Vocational Nurse (LVN) E. The RA stated she did not reweigh Resident #8 after the 04/05/2022 weight or the 06/02/2022 weight that showed significant weight loss.
A review of emails sent by the RA revealed Resident #8 refused to be weighed on 04/01/2022 and 05/03/2022, weighed 146.2 lbs on 04/05/2022, and weighed 130.4 lbs on 06/02/2022.
An interview on 06/08/2022 at 12:37 PM with LVN E revealed she was a charge nurse. She stated that the RA got weights, but when the RA was not there and there was a new admission, then a Certified Nursing Assistant (CNA) got the weights. LVN E stated there was a notification on the Medication Administration Record (MAR) that populated daily for each resident's weight that needs to be taken that day, but this was not observed by the surveyor. LVN E stated the RA obtained the weights and sent an email to the charge nurse, ADON, and the Director of Nursing (DON). The email was the primary method of notification per LVN E. LVN E stated the DON would then notify the Dietary Manager, RD, and the physician to make them aware. LVN E stated the physician notification should be documented in the EMR, but she was not sure specifically where in the EMR. LVN E stated Resident #8 controlled their meals and decided what and when they ate, but she stated any weight loss should be tracked and monitored. LVN E stated when Resident #8 was first admitted to the facility in January of 2022, the resident had a lot of edema (swelling). According to LVN E, the resident had a fixator on one leg which may have accounted for additional weight, but she wasn't sure if these were considered when Resident #8 was being weighed. LVN E stated the RA did not notify her of the 14.90% weight loss on 04/05/2022 for Resident #8. She stated that, if she had been made aware, she would have notified the physician and the DON. LVN E also stated that Resident #8 did not currently have an order for Med Pass. LVN E stated she was not aware of the process when the RD made recommendations or how that was communicated to staff or the physician. LVN E stated if a resident was losing weight by choice, then that should be documented and the physician made aware.
An interview on 06/08/2022 at 1:53 PM with the former DON revealed her last day with the facility was about six weeks prior. The former DON stated the RA was responsible for getting all resident weights and that the RA had a list (Excel worksheet) of daily, weekly, and monthly weights the RA logged and provided to her, which the DON entered into the system. The former DON stated QAPI members approved a process for the RA to enter weights into PCC, noting a spreadsheet was still turned into her. The former DON stated any changes in a resident's weight would require a reweigh for 2-3 days in a row to check for accuracy and, if an error occurred, the weight would be struck out and, if the weight was correct, then staff started working on care planning the resident for weight loss and alerting the RD by email. The former DON also stated the RD received all weekly weights, completed chart reviews, and made recommendations within 24-48 hours. However, if it was more urgent, the DON would call the RD to get a faster recommendation. The former DON stated the RD would also provide the DON and facility with a weekly report for residents with diet recommendations, but the report was not provided during the survey. The former DON stated the facility had a Weekly at Risk (WAR) meeting and weights were reviewed during that time. The former DON stated significant triggers for weight loss were 5% in one month, 7.5% in three months, or 10% in six months, and that she ran an exception report every week for all residents to look at trending, but these were not provided during the survey. The former DON stated all RD recommendations were provided to her, which she sent to the physical for approval, after which orders were entered into PCC. The former DON noted it was rare for a recommendation to not receive approval. The former DON stated orders came in an email on which she signed off. The former DON stated RD recommendations were reviewed during the WAR meeting, but staff didn't go into PCC to actually check if an order was in place. Per the interview, it was the DON's responsibility to make sure the order was in place. The former DON stated she remembered that Resident #8 had weight loss and refused care and food a lot. The former DON also stated Resident #8 had a fixator on one of the resident's legs that was not being subtracted from the weight since the facility didn't know what the weight of the fixator was. However, there was no weight loss until a month and a half after the removal of the fixator. The former DON confirmed Resident #8 was supposed to take Med Pass, but the order for Med Pass was never put in place. The former DON stated she thought there was an order for Med Pass at one time that was discontinued due to the resident's refusals. However, the former DON stated she would expect additional monitoring and the identification of alternatives if the resident was refusing supplements and foods. The former DON stated staff were talking to Resident #8 about food preferences, trying alternatives, and providing choices. Per the former DON, the Dietary Assistant (the position of Food and Nutrition Services Director/FNSD was vacant) spoke with Resident #8 on several occasions about food preferences. She indicated that the physician was aware, but she was not sure why there was no documentation to reflect physician notification, the resident's refusals of Med Pass, or food options offered, asserting there was ongoing monitoring of the resident.
An interview on 06/08/2022 at 2:37 PM with the ADON revealed the former DON was responsible for putting weights into PCC after the RA obtained resident weights. The ADON stated after the former DON left in April of 2022, the RA emailed resident weights to the ADON and the ADON reviewed them. The ADON then forwarded the weights to the Social Worker (SW). The ADON stated the current process in place was for the RA to obtain the weights, enter them into PCC, and email them to the ADON. The ADON stated the former DON would receive RD recommendations, notify the physician, and input any associated orders into PCC. The ADON stated she was not aware of or involved with weight loss monitoring or how the RD's recommendations were followed up on.
An interview on 06/08/2022 at 3:10 PM with the RD revealed she was at the facility once weekly, but she did not have a set number of hours in her contract with the facility. The RD stated her standard process was for all new admissions to have a nutritional screening completed. Any residents in the facility that had a concern were also emailed to her. The RD stated she knew about new admissions by reviewing a 24-hour report and UDA report. When asked what the UDA report was, the RD stated she was not sure, but she knew it was a list that had the residents' names. The RD stated she completed an initial nutritional assessment and only wrote a progress note if there was additional information she needed to add to the assessment, given that there was a maximum number of characters allowed in the assessment. The RD stated the former Dietary Manager completed quarterly and annual assessments thereafter. The RD stated she was not sure who was taking care of the quarterly and annual assessments currently. The RD stated she only saw residents if the facility requested a consultation. She noted she was not sure how many residents she saw on a monthly basis. The RD stated the MDS Coordinator, DON, ADON, or SW notified her if a consultation was required for a resident. The RD stated she did not receive a consultation request for Resident #8. The RD stated when she was in the facility, she observed meals to see what and how much residents were eating. The RD stated when a consultation was requested by the facility, she reviewed the associated resident's diagnoses, medications that could be contributing to weight loss, weight history, laboratory testing results, intakes (percentage of meals consumed) if the resident required staff assistance to eat, and progress notes. If consulted, she talked to the resident, when able, about weight loss and interventions. The RD stated she did not look at or monitor weights of residents without a consultation from the facility. She also noted she was not a part of the weekly weight meetings. The RD stated she relied on nursing staff to notify her of any significant weight loss and that she expected to be notified about changes in residents' weights. The RD stated she did not have a system that monitored residents who had triggered for significant weight loss but, instead, waited on staff to request for her to reevaluate a resident with weight loss. She noted she did not follow up with a resident after she had completed a consultation and she had no system to monitor a resident on her own. The RD stated the former Dietary Manager completed all the follow up. Once the RD had completed the initial assessment, she did not look at the resident again unless staff requested her to do so. The RD stated all of her recommendations were recorded on a Word document that she emailed to the ADON, DON, and Dietary Manager. The Word document in question was not provided during the survey. The RD stated if the physician did not approve a recommendation, the DON let her know, prompting her to possibly attempt another intervention. The RD stated she remembered that Resident #8 was re-admitted , but was not aware whether the Med Pass was ever implemented in January or March of 2022. The RD reiterated that she did not monitor weight loss or recommendations and relied completely on staff to notify her of changes. The RD stated she did not complete a review of any resident after a significant weight loss had been identified and she expected staff to tell her about a resident's progress or decline or any other changes.
An interview on 06/09/2022 at 10:05 AM with the MDS Coordinator revealed that, during morning meetings, staff discussed any changes noted on the 24-hour report. The MDS Coordinator stated she had a schedule for care planning that she created in relation to quarterly assessments or if there was a significant change assessment completed. The MDS Coordinator noted she attended the WAR meetings and weights were discussed. The MDS Coordinator stated the RA provided the DON a list of weights monthly and the DON made the MDS Coordinator aware of newly identified weight concerns. The MDS coordinator was unable to state how she received the information that Resident #8 had weight loss that was captured on the 03/29/2022 MDS due to there not being any documentation related to the weight loss. The MDS Coordinator stated the care plan change was made close to the beginning of the month and it may have been discussed during the morning meeting or WAR meeting. The MDS Coordinator stated all the department heads participated in the meetings except for the RD. The MDS Coordinator stated when a significant weight loss was identified in the meeting, she updated the care plan, but she stated she was not responsible for notifying the RD and she was not sure who was. The MDS Coordinator stated during the time when the facility had no DON or Dietary Manager, she would reach out to the RD on occasion, but she did not speak to the RD about Resident #8. The MDS Coordinator stated it would be the nursing department's responsibility to do that.
The surveyor called LVN A on 06/09/2022 at 10:57 AM. A message was left asking LVN A to return the call regarding the weight report email, but there was not a return call received during the survey.
An interview on 06/09/2022 at 10:58 AM with the current DON revealed she had currently been in the DON position for five days. The DON stated her expectation going forward with weight monitoring was to ensure the staff responsible for weights had received proper training. The DON further stated weights should be collected within three days of admission and any weight changes should be reported to the physician by a licensed nurse via phone or in person. She noted she expected communication to be documented in progress notes under physician notification within 24 hours. The DON stated the current process was for the RA to get all the weights. The DON stated all newly-admitted residents should be weighed upon admission and every week for the first four weeks and monthly thereafter unless one of the physicians had other weight requirements. The DON stated once weights were obtained, the ADON and DON should be made aware of any weight changes or changes in condition. The DON stated she expected the ADON to review weights and compare them to previous weights, noting the DON should be notified either telephone or in person along with the physician when there was any significant weight loss, which should be documented in progress notes. The DON stated the ADON was responsible for notifying the RD by email, phone, or in person, and, once an email was sent to the RD, she expected a response from the RD to confirm receipt. Per the DON, any recommendations from the RD should be sent back to the facility within 24 hours at the latest. The DON stated any resident identified with weight loss should be placed on weekly weights, meal intake should be monitored, referrals should be made to therapy to rule out other issues, and staff should continue to follow the resident for a minimum of 60 days to monitor and ensure orders/recommendations were in place. The DON stated it was important to monitor to ensure there was no additional weight loss, the resident received good nutrition, and there was no additional negative outcomes related to weight loss. In addition, after the RD made recommendations, she expected the ADON, along with herself, to review the resident's EMR to ensure orders were in place, a dietary communication form was competed, and the diet was amended. She noted she expected the RD to conduct assessments upon admission, assess significant changes, complete routine assessments, review weights, and provide guidance about recommendations to residents and/or their representatives. The DON also stated she expected the information from WAR meetings to be shared with the RD. For the resident's RD reviews, she expected the RD to monitor those residents weekly on her own, either in person or remotely, including meal intake, weights, and orders that may affect nutritional status. The DON also stated when weight loss was identified, the physician, RD, responsible party (RP), ADON or DON, and licensed nurse should be notified, at a minimum.
An interview on 06/09/2022 at 12:08 PM with the Administrator revealed the facility should monitor resident weights and follow certain protocols for weight oversight. The Administrator stated that, over the last six months, the facility had had some issues with weight monitoring and there was a Performance Improvement Plan (PIP) in place. The PIP was requested but never provided during the survey. The Administrator noted the former DON was also placed on the PIP due to missing items and not following up on identified concerns. The Administrator stated after the PIP was put in place, the former DON put in her work notice two weeks later. The Administrator stated they had an outside company conduct an audit to help identify areas of concern. The Administrator noted the facility had tried to monitor weights weekly in WAR meetings, but due to the staff changes, they stopped the PIP related to weight monitoring, which was expected to resume once they had retained certain staff. The Administrator stated he expected the RD to follow up with consultations and to ensure RD recommendations were acted upon. The Administrator stated he also expected the physician to be notified timely about any changes in weight.
A review of facility in-services and education revealed there was no training provided related to the process to identify weight loss or the process required to monitor and implement weight loss interventions.
2. A review of a Face Sheet revealed the facility admitted Resident #20 with diagnoses of idiopathic peripheral autonomic neuropathy, type two diabetes mellitus, dementia, personal history of malignant neoplasm of bronchus and lung, muscle wasting, atrophy, and abnormal weight loss.
A review of Resident #20's quarterly Minimum Data Set (MDS), dated [DATE], revealed a Brief Interview of Mental Status (BIMS) score of 5 out of 15, indicating severe cognitive impairment. Per the MDS, Resident #20 required supervision, encouragement, or cueing with setup help while eating. The MDS noted Resident #20 experienced a 10 percent or more weight loss in the last six months and was not on a physician-prescribed weight loss regimen.
A review of Resident #20's care plan revealed a focus of the resident has nutritional problem or potential nutritional problem related to poor teeth, high blood sugars and high body mass index (BMI), low concentrated sweets diet, soft and bite size, prefers to drink bottled water, and unplanned weight loss, initiated on 02/02/2021 and revised on 05/23/2022. Interventions listed included for the dietitian to follow up related to weight loss and to report to the physician PRN (pro re nata; as needed) any signs or symptoms of malnutrition such as emaciation (cachexia), muscle wasting, significant weight loss of 3 pounds in one week, greater than 5% in one month, greater than 7.5% in three months, and greater than 10% in six months.
A review of Resident #20's June 2022 physician order summary revealed an order for a low concentrated sweets diet, minced and moist/ground texture with a thin consistency. There were no orders for a nutrition supplement.
A review of Resident #20's medical record on 06/08/2022 revealed a 12.21% weight loss in six months.
12/04/2021 155.6 pounds
01/01/2022 150.4 pounds
02/01/2022 150.2 pounds
03/10/2022 146.0 pounds
04/01/2022 139.4 pounds
05/03/2022 138.2 pounds
06/01/2022 136.6 pounds
A review of Resident #20's Nutrition Risk Assessment, completed by the Registered Dietitian (RD) and dated 02/07/2021, revealed Resident #20 was a high nutritional risk and there were no recommendations at that time. There were no further nutrition assessments or progress notes completed by the RD from 02/07/2021 to 06/09/2022.
A review of Resident #20's progress notes, dated 06/01/2022 and created by Licensed Vocational Nurse (LVN) A, revealed, Meals set up at bedside as resident feeds self. Has recent weight loss with dietary management consulted. Much prompting and patient teaching done by staff to try other nutritious menu items. Resident continues to only eat pancakes and maple syrup. LVN A did not document they notified Resident #20's physician of the weight loss.
A review of Resident #20's progress notes, dated 05/27/2022 and created by LVN A, revealed, Staff sets up food at bedside as feeds self-100% only of what they prefer to eat. Resident on weight loss alert. Much patient teaching and prompting done by staff to modify food preference as resident reported to eat only pancakes and maple syrup every day almost every meal. LVN A did not document they notified Resident #20's physician of the weight loss.
A review of Resident #20's progress notes, dated 05/12/2022 and created by the Social Worker (SW), revealed a psychosocial note where Resident #20 reports no issues when eating but has recently had a decline in appetite. Dietitian has been informed. The SW did not document they notified Resident #20's physician of the decline in appetite.
A review of Resident #20's progress notes, dated 05/11/2022 and created by the SW, revealed a Patient Health Questionnaire (PHQ)-9 assessment with poor appetite or overeating. Presence: yes. Frequency: 12-14 days (nearly every day).
A review of Resident #20's progress notes, dated 03/29/2022 and created by LVN A, revealed, Much prompting and encouragement done by staff to increase meal consumption as weight loss reported by Restorative Aide (RA).
During an interview on 06/07/2022 at 1:10 PM, LVN A stated Resident #20 was a weight alert because they were not maintaining their weight. When asked what a weight alert meant, LVN A stated that meant the RA weighed the resident weekly and gave the weights to the Director of Nursing (DON), who oversaw the weight system. LVN A further stated that when dietary management was consulted on 06/01/2022, the Dining Supervisor met with Resident #20 to go through the menu options.
During an interview on 06/08/2022 at 10:25 AM, the RA stated they were responsible for getting resident weights and did not have weekly weights for Resident #20. The nurse notified the RA who needed to be weighed each week and the RA emailed the weights to the charge nurse and Assistant Director of Nursing (ADON), who then sent the weights to the RD. The RA notified LVN A of Resident #20's weight loss but did not tell anyone else.
During an interview on 06/08/2022 at 10:45 AM, the Dining Supervisor stated that when dining management was consulted for a resident, that meant the RD was consulted with Resident #20. The Dining Supervisor further stated they just updated Resident #20's care plan with decreased meal intake and weight loss since their previous care plan. The Dining Supervisor then stated the Food and Nutrition Services Director (FNSD) position was vacant and had been for a few months.
During an interview on 06/08/2022 at 11:08 AM, the SW stated they recently had a care plan meeting for Resident #20 with the family member and discussed Resident #20's weight loss. The SW further stated Resident #20 had a bit of a cognitive decline and had sent an email to the RD to notify them of the weight loss. The SW further stated the RD was responsible for following up on weight losses and any nutrition interventions.
A review of an email, dated 05/12/2022 at 4:38 PM, revealed the SW sent an email to the RD, Administrator, ADON, and MDS Coordinator which revealed Resident #20 had a 10% weight loss within the last six months.
A review of Resident #20's multidisciplinary care conference dated 05/26/2022 revealed Resident #20 had an unplanned weight loss of 10% in the last six months, pending dietary [consultation]. There was a consultation with a dietitian related to supplements. Per the care conference notes, Resident #20's appetite had decreased and the dietitian had been informed.
During an interview on 06/08/2022 at 12:37 PM, LVN E stated the RA got resident weights and emailed them to the charge nurse, ADON, and DON. The DON then notified the Dining Supervisor but not the RD. The physician notification of any significant weight changes should be documented, but LVN E was not sure where. LVN E further stated they did not know the process of how an RD nutrition recommendation was communicated to staff and the physician. LVN E stated if a resident was losing weight by choice, it should be documented and the physician should be notified.
During an interview on 06/08/2022 at 1:55 PM, the previous DON stated the RD received a list of weights weekly via email and emailed the RD as soon as they identified a significant weight change. The previous DON further stated the RD responded within 24-48 hours with any nutrition recommendations, then the previous DON sent those recommendations to the physician for approval. The previous DON further stated they left that position in April 2022 and did not remember Resident #20 having weight loss. The previous DON then stated they expected the RD to do quarterly assessments and to document more often if there were significant weight changes.
During an interview on 06/08/2022 at 2:37 PM, the ADON stated they were not involved in the weight monitoring system. The RA included the ADON on the weekly