CRITICAL
(K)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Free from Abuse/Neglect
(Tag F0600)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure each resident was free from abuse for 6 of 25 ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure each resident was free from abuse for 6 of 25 residents ( Resident #2, Resident #6, Resident #7, Resident #8, Resident #9 and Resident #10) reviewed for abuse.
- The facility failed to ensure Resident #2, a resident with severe IDD and behaviors, was free from physical abuse on 03/31/23 from Resident #6 by placing them in the same room resulting in bleeding from the mouth and lacerations to the lip.
- The facility failed to ensure Resident #8 was free from repeated physical abuse from Resident #7, resulting in Resident #8 suffering from a busted lip and a cigarette burn over multiple altercations.
- The facility failed to ensure Resident #9, and Resident #10 were free from physical abuse from Resident #2, a resident with severe IDD and behaviors by placing them in the same room.
On 05/22/23 at 03:21 PM an Immediate Jeopardy (IJ) was identified. While the IJ was removed on 05/29/23 at 07:10 PM, the facility remained out of compliance at an H (severity level of actual harm that is not immediate and a scope of pattern) due to the facility continuing to monitor the implementation and effectiveness of their plan of removal.
These failures could place residents at risk of increased abuse, major injury and a decreased quality of life
Findings included:
Resident #2
Record review of Resident #2's Face Sheet dated 05/23/23 revealed, a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included: unspecified dementia, depression, difficulty swallowing, G-tube (a tube that goes into the stomach to provide food and medications), anxiety disorders, left hand contractures, right hand contractures and sever intellectual disabilities.
Record review of Resident #2's Quarterly MDS dated [DATE] revealed, unclear speech, s rarely understood, sometimes understands, severely impaired cognition as indicated by a BIMS score of 00 out of 15, no response to resident mood interview questions, no documented behavioral symptoms (physical behaviors directed towards others, verbal behavioral symptoms directed to others or other behavioral symptoms not directed towards others), no rejection of care, no wandering, total dependence on all ADLs, use of a wheelchair, always incontinent of both bladder and bowel, non-traumatic brain dysfunction and left and right hand contractures.
Record review of Resident #2's undated Care Plan printed 05/16/23 revealed, focus-IDD Resident #2 has been identified as PASRR positive related to intellectual disability; intervention- provide recommended services (habilitation coordination, independent living skills training and OT). Focus- nonverbal for communication needs/wants; potential for unmet needs/social isolation/boredom, escalating anxiety and agitation; intervention- provide emotional support to resident, refer resident for additional support relative to potential for escalating behaviors, referrals to psychiatric services for medication management and stabilization of behaviors. Focus- 2/09/23 Resident #2 was not hitting his roommate; intervention- resident was moved to another room. No incidents of physical aggression were documented on the Resident #2's care plan. No documentation of the type of Resident #2's behaviors.
Record review of Resident #2's Census List starting at admission [DATE] to 05/18/23 revealed, since 01/2023 Resident #2 has had 3 room changes.
Record review of Resident #2's Psychiatric assessment dated [DATE] signed by the Psychiatric NP revealed, reason for referral: anxiety, irritability, anger, non-verbal with a history of resistance and combative behaviors. Collateral information: aggression on and off.
Record review of Resident #2's Nursing Note dated 02/10/23 at 01:34 PM and signed by LVN B revealed, Resident #2 initiated physical aggression against his roommate (Resident #9) on 02/09/23 LVN B was notified by the housekeeper that she saw Resident #2 hit his roommate while in bed. The roommate was moved out from room immediately.
Record review of Resident #2's Nursing Note dated 02/22/23 at 05:46 PM signed by LVN B revealed, Patient is combative , hitting other patients. Patient was seen on his roommate's (Resident #10) body. Roommate (Resident #10) stated take this man out of here, I want peace. Resident #2 was taken to another room. Resident #2 was seen hitting other patients on the hallway, refused to stay in room.
Record review of Resident #2's Psychiatric Provider note dated 02/22/23 revealed, Resident #2 was awake and agitated, monitored for behaviors and staff reported Resident #2 has been increasingly agitated and aggressive. He has been attempting to hit staff Orders to send to behavior hospital will be provided.
Record review of Resident #2's Nursing Note dated 02/23/23 at 09:15 AM signed by LVN B revealed, Patient is becoming a threat to other patients and staff. He refused to stay in room Patient in hallway hitting everyone passing by. Patient needs to be moved to a psych hospital ASAP .
Record review of Resident #2's Psychiatric assessment dated [DATE] signed by the Psychiatric NP revealed, reason for referral: aggression, hitting staff, hitting other residents, safety to self. Collateral Information: Staff reports patient has intermittent aggression towards others and fluctuating mood. Assessment/Plan: increased Risperdal (an antipsychotic) due to physical aggression, reported paranoia and negative symptoms. Severe IDD- is not treated with medications . There was no reference of the resident's appropriateness to have a roommate.
Record review of Resident #2's Psychiatric Provider note dated 02/24/23 revealed, behavioral hospital admission denied.
Record review of Resident #2's Nursing Note dated 03/31/23 at 11:55 AM signed by LVN C revealed, at about 09:35 AM write noted Resident #2 roommate (Resident #6) standing over residents' wheelchair pushing wheelchair over resident. Resident #2 was noted to be lying on the floor between bed and wheelchair with blood coming from his mouth. LVN C separated the residents and Resident #6 got into bed and stated, somebody better get him before I kill him. Laceration noted to upper lip area, Resident #2 was brought to the nurse's station in a wheelchair at which he was observed to hit another resident while sitting at the nursing station. At this time facility is working on room changes for resident and possible admit to psych facility.
Record review of Resident #2's Nursing Note dated 03/31/23 at 01:12 PM signed by LVN B revealed, LVN B was told by staff that at 08:00 AM Resident #2 was hit by his roommate (Resident #6) because he was close to his bed, so the patient was taken out of the room. At 09:00 AM, Resident #2 was returned to his bed because he was throwing himself off the wheelchair at which point another staff saw Resident #6 hitting Resident #2 using a wheelchair. At 11:02, LVN B observed Resident #6 hitting Resident #2 with a shoe.
Record review of Resident #2's Social Worker Notes dated 03/31/23 signed by Social Worker A revealed, referral made for inpatient psych evaluation and stay for Resident #2, but admission was denied to resident being unable to advocate for himself. Resident sent out for acute medical ER for evaluation. PLEASE NOTE when resident returns to facility, he will need to go to a different room from previous room with roommate.
Record review of Resident #2's Psychiatric assessment dated [DATE] signed by the Psychiatric NP revealed, reason for referral: aggression, hitting staff, hitting other residents, safety to self. Collateral Information: staff reports patient can be irritable and restless.
An observation on 05/17/23 at 08:13 AM revealed, Resident #2 sleeping in bed in no immediate distress with contracted left and right hands wearing hand rolls with fingernails approximately ¼ inch long.
An observation on 05/17/23 at 11:55 AM revealed, Resident #2 on knees on the floor playing with his gown on the side of his fall mat.
Resident #6
Record review of Resident #6's Face Sheet dated 05/17/23 revealed, an [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included: type 2 diabetes, bipolar disorder, delusional disorders, unspecified psychosis, and hypertension.
Record review of Resident #6's undated Care Plan printed 05/17/23 revealed, focus- PASRR positive related to severe mental illness; intervention- continue psychiatrist services at the facility. Focus- diagnosis of bipolar disorder with risk for inappropriate behaviors; Goal- Resident #6 will not harm himself or others; intervention- psych consult, monitor behaviors ever shift. Focus- Resident #6 has displayed frequent episodes of refusal of medications and ADL cares and was at risk for injury; Interventions- keep MD/NP informed of resident's refusal of medications and/or ADL care. Focus initiated on 10/28/21 and revised on 04/20/22- diagnoses of schizophrenia, bipolar disorder, psychosis, delusional disorder. sometimes become aggressive with facility properties and staff. Focus- ADL self-care deficits and is at risk for further decline in ADL functioning and injury; intervention- Resident #6 will be well dressed, groomed and clean; intervention- 1on1 for personal hygiene.
Record review of Resident #6's Quarterly MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 03 out of 15, no signs of delirium, no rejection of care, supervision with most ADLs, use of a wheelchair and occasionally incontinent of both bladder and bowel.
Record review of Resident #6's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, Mental Status Examination- risk of aggression none.
Record review of Resident #6's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, Mental Status Examination- risk of aggression none.
Record review of Resident #6's Incident and Accident Report dated 03/31/23 signed by LVN B revealed, LVN B was informed by staff that at 08:00 AM Resident #6 was seen hitting his roommate (Resident #2) because he was close to his bed. Another staff also saw roommate Resident #6 hitting Resident #2 with a wheelchair. At 11:02 AM, LVN B also saw Resident #6 hitting Resident #2 with a shoe.
Record review of Resident #6's Psychological Services Supportive Care Progress Note from 03/29/23 to 04/19/23 revealed, no reference to Resident #6 assaulting Resident #2 on 3 different occasions on 03/31/23.
Record review of Resident #6's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, Collateral Information: staff reports Resident #6 has been refusing his medication for weeks and had behavioral physical incident with his roommate. Mental Status Examination- risk of aggression none.
An observation and interview on 05/18/23 at 12:00 PM revealed, Resident #6 lying in bed in no immediate distress. Resident #6 said he did not remember any incidents of physical aggression with Resident #2.
In an interview of 05/17/23 at 11:22 AM, LVN B said Resident #6 was usually verbally and physically aggressive and did not want to be disturbed. She said on 03/31/23 Resident #6 attacked Resident #2 on three different occasions of which she witnessed the third. LVN B said she was informed that Resident #6 had hit Resident #2 once in the morning and later- on, in the morning Resident #6 pushed a wheelchair over Resident #2 as he laid on the floor causing Resident #2 to bleed from the mouth. She said Resident #2 was initially removed from the room, but he was later returned to the same room as Resident #6 because there was no other room to place him, and Resident #2 kept throwing himself on the floor and it was at that point that she witnessed Resident #6 hit Resident #2 with a shoe. LVN B said she immediately separated the two residents and placed Resident #2 at the nursing station until he was sent out of evaluation. She said the expectation for resident-to-resident altercations was that the resident's be immediately separated to prevent further abuse and Resident #2 should not have been returned to the same room as Resident #6.
In an interview on 05/18/23 at 11:43 AM, the Administrator said she failed to identify that Resident #6 was the perpetrator of abuse against Resident #2 on 03/31/23. She said she believed Resident #1 assaulted Resident #2 and completed her investigation based on that. She could not explain why she believed the assailant was Resident #1 and not Resident #6. The Administrator said she did not look into Resident #6 at all, she did not notify the provider about Resident #6's aggression and no corrective action was taken about Resident #6's assault of Resident #2. She said since she did not investigate Resident #6, she did not know staff identified him as being physically aggressive or that the NP would be removing Resident #6's psych meds due to the resident refusing. The Administrator said based on the information she learned about Resident #6, it was not appropriate for the resident to have a roommate due to him being a danger to others. She said failure to investigate the correct resident could place residents at risk of injury.
In an interview on 05/18/23 at 12:56, the Psychiatric NP said Resident #6 had history of aggression and she was never informed of the incidents of abuse between Resident #6 and Resident #2 that occurred on 03/31/23. She said Resident #6 had been refusing all his medications including his psych medications, so her plan was to GDR to discontinue all his medications. The Psychiatric NP said the facility was expected to notify her of any cases of physical aggression in any residents but it would not have mattered in this case because Resident #6 had refused all his medication so she could not make any pharmaceutical interventions and therapist handles non-pharmaceutical interventions. When asked how Resident #6's behaviors would be controlled and if his lack of medication would place others in danger, the Psychiatric NP said if Resident #6 was deemed to be a risk to himself or other then he would have to be sent out to a behavioral hospital
Resident #9
Record review of Resident #9's face sheet dated 05/23/23 revealed, a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included: dementia and bipolar disorder with psychotic features.
Record review of Resident #9's Quarterly MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, total dependence on most ADLs and always incontinent of both bladder and bowel.
Record review of Resident #9's undated Care Plan dated 05/25/23 revealed Focus- Resident #6 has potential to be verbally/physically aggressive behaviors related bipolar disorder; interventions- analyze key times, places, circumstances, triggers and what de-escalates behaviors and document.
Record review of Resident #9's Psychiatric Subsequent Assessment dated 12/16/22 signed by the Psychiatric NP revealed, mental status examination- risk of aggression: physical.
Record review of Resident #9's Psychiatric Subsequent Assessment dated 01/12/23 signed by the Psychiatric NP revealed, mental status examination- risk of aggression: physical.
Record review of Resident #9's Progress Notes dated 02/10/23 and signed by LVN B revealed, housekeeper stated she saw Resident #9 being hit by his roommate (Resident #2). Resident #9 was moved out from the room immediately, a head-to-toe assessment was performed and no bruising or bleeding was noted.
Record review of Resident #9's Psychiatric Subsequent Assessment dated 03/13/23 signed by the Psychiatric NP revealed, mental status examination- risk of aggression: physical. Collateral Information: no mood or behavior changes reported by staff.
Resident #10
Record review of Resident #10's Face Sheet dated 05/23/23 revealed, a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included: type 2 diabetes, partial traumatic amputation level between knee and ankle and chronic pain syndrome.
Record review of Resident #10's quarterly MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, no behaviors, total dependence on most ADLs.
Record review of Resident #10's undated Care Plan printed 05/25/23 revealed, focus- below the right knee amputation.
Record review of Resident #10's 02/2023 Progress Notes revealed, no documentation of Resident #10 being hit by Resident #2.
Record review of Resident #10's Census List printed 05/18/23 revealed, Resident #10 was in room [ROOM NUMBER]-A from 02/11/23 to 02/23/23.
In an interview of 05/17/23 at 11:22 AM, LVN B said Resident #2's behaviors involve throwing himself on the floor, throwing himself on roommates, hitting residents and staff. She said Resident #2 will always instigate altercations with his roommates and she feels like Resident #2 should be in a room by himself because of his behaviors. She said Resident #2 was a fall risk so the idea from administration was to place him with a roommate that could watch him and report any falls or injuries Resident #2 may suffer. LVN B said Resident #2 has had multiple altercations with different roommates like Resident #6, Resident #9 and Resident #10. LVN B said Resident #2 had a severe intellectual disability and could not control his behaviors, his behaviors were not intentional and he did not understand what he was doing to others.
In an interview on 05/18/23 at 12:43 PM, Resident #31 said his roommate Resident #2 has a history of hitting other residents. He said prior to rooming with Resident #2 the resident had hit him in the hallway so he was concerned about rooming with him in case he hit him, but he guessed that the facility put them together so he could look out for Resident #2 since he falls. Resident #31 said so far, he had not had any issues with Resident #2 because the resident was sick and had not been active. He said Resident #2's behaviors included getting on the floor to just stare at him (Resident #31) and rolling off his own bed blocking the door . Resident #31 said he has not had any issues with Resident #2 so far but if he did, he would hurt Resident #2.
In an interview on 05/18/23 at 12:56, the Psychiatric NP said Resident #2 admitted to the facility with a diagnosis of severe IDD. She said his behaviors include jumping off the bed, hitting and touching others and she can see him instigating altercations with other residents. She said that these behaviors are his baseline, and his behaviors c could be troublesome to his roommates. When asked if Resident #2 was appropriate for a roommate, the Psychiatric NP would not answer.
Resident #7
Record review of Resident #7's Face Sheet dated 05/23/23 revealed, a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included: dementia without behavioral disturbance, psychotic disturbance, depression, and anxiety.
Record review of Resident #7's quarterly MDS dated [DATE] revealed, moderately impaired cognition as indicated by a BIMS score of 10 out of 15, no potential indicators of psychosis such as hallucinations and delusions. No behavioral symptoms directed towards others, no verbal behavioral symptoms directed towards others, no behavioral symptoms not directed towards others, supervision needed for locomotion on the unit, supervision needed for location off the unit and use of a manual wheelchair.
Record review of Resident #7's undated Care Plan revealed, focus- have verbal aggressive behavior (cussing staff) related to dementia. Focus- Resident #7 has been physically aggressive; goal- Resident #7 will demonstrate effective coping skills through the review date.
Record review of Resident #7's Incident by Incident Type Report from 11/01/22 to 05/23/23 revealed, Resident #7 initiated 3 separate incidents of physical aggression on 11/19/22, 05/03/23 and 05/17/23.
Record review of Resident #7's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, reason for referral: verbal aggression and resistance to care. Collateral information: staff reports patient behaviors have not worsened, patient calmer since medication changes. Mental Status Examination- risk of aggression: none.
Record review of Resident #7's Progress Notes dated 11/19/22 at 9:56 PM revealed, Resident #7 assaulted another resident (Resident #8) outside in the smoking area. He punched him on the mouth resulting in a laceration on the lip, the residents were separated and the provider, DON and Administrator were notified.
Record review of Resident #7's Progress Notes dated 11/21/22 at 11:16 AM and signed by DON C revealed, Resident #7 had a history of assaulting people and due to his institutionalized mentality, he will continue to strike out physically and he is not appropriate for the facility. Resident #7 as unapologetic about his behavior and has repeatedly stated if he says anything to me, I will hit him again. Staff continued to make frequent rounds monitoring Resident #7's interactions with others.
Record review of Resident #7's Progress Notes dated 11/21/22 at 02:09 PM and signed by the Social Worker B, RP notified Resident #7 was not appropriate for continued stay in the interest of safety for others. During past months since admission Resident #7 has had significant physically aggressive behaviors towards other residents.
Record review of Resident #7's 'Psychiatric Subsequent Assessment' dated 12/03/22 revealed, patient admits that he recently had an altercation with another resident and stated that it wasn't his fault. Collateral Information: staff reports patient recently punched another resident (Resident #8) in the face . Reports there was an altercation in the smoking area.
Record review of Resident #7's Fair Hearing Medicaid Nursing Facility Discharge' letter dated 01/12/23 revealed, the facility could not discharge Resident #7 based on events that occurred on or prior to a discharge letter issued on 11/29/22 because, the hearing officer did not receive evidence from the facility prior to the hearing and a representative from the facility was not present at the hearing on 12/28/22 to explain or support the facility's actions to discharge Resident 7 so the Hearings Officer closed the record without a response from the facility.
Record review of Resident #7's Progress Notes dated 05/03/23 at 05:15 AM revealed, Resident #7 struck another resident in dining area, resident was escorted back to room and both parties were divided.
Record review of Resident #7's Physician's Notes dated 05/15/23 revealed, Resident #7 continues to be receptive to supportive care and there have been no changes in moods or behaviors. There are no complaints at this time.
Record review of Resident #7's Progress Notes dated 05/17/23 at 10:36 PM revealed, at 07:30 AM Resident #8 was brought to the nursing station and told the nurse that Resident #7 hit him in the face and the chest. Resident #7 said Resident #8 called him a derogatory term and that was the reason he punched him in the face.
Record review of Resident #7's Social Worker A dated 05/18/23 at 10:44 AM revealed, Resident #7 hit another resident (Resident #8) late in the evening yesterday Resident would benefit from emergency psych evaluation as he was a current threat to other residents due to his disorientation and confusion.
An observation and Interview on 05/17/23 at 09:55 AM revealed, Resident #7 lying in bed well-groomed and in no immediate distress. He said a white man in a wheelchair hit him in the back so he came back and hit him back. He said Resident #8 talked about his mother and that was why he hit Resident #8, he said he had not had any other issues with any other residents and no other issues with Resident #7.
In an interview on 05/24/23 at 01:16 PM, the Assistant Administrator said there was no incident report on record for the incident involving Resident #7 and #8 on 11/19/22.
Resident #8
Record review of Resident #8's Face Sheet printed 06/15/23 revealed, a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included: paraplegia (paralysis of the legs and lower body), history of traumatic brain injury, type 2 diabetes, mood disorder, assault by unspecified firearm.
Record review of Resident #8's quarterly MDS dated [DATE] revealed, intact cognition as indicated by a BIMS score of 15 out of 15, no signs of delirium or hallucinations, no physical behavioral symptoms directed toward others, no verbal behavioral symptoms directed towards others, no other behavioral symptoms not directed toward others, no rejection of care, total dependence on most ADLs and use of a wheelchair.
Record review of Resident #8's undated Care Plan revealed, focus- Resident #8 was a smoker with potential for injury.
Record review of Resident #8's Incident/Accident Report dated 11/18/22 at 07:30 PM revealed, Resident #7 punched Resident #8 in the mouth at 07:00 PM resulting in a laceration to the lip while outside in the smoke area.
Record review of Resident #8's Progress Notes dated 11/19/22 at 07:03 AM revealed, Resident #7 punched Resident #8 on 11/18/22 at 07:00 PM in the mouth when both of them were in the smoking area and Resident #8 had a deep laceration to his lip. Resident #8 stated Resident #7 punched him because he told him to stop assaulting staff because of cigarettes . Resident #8 was assessed, and MD was notified about laceration who gave orders for the resident to be sent out to the hospital for sutures. Resident #8 was sent to the hospital on [DATE] at 07:00 PM.
Record review of Resident #8's Progress Notes dated 11/19/22 at 07:33 AM revealed, Resident #8 returned from the hospital on [DATE] at 04:00 AM and did not appear to have stitches.
Record review of Resident #8's Progress Notes dated 11/19/22 at 11:31 AM revealed, Resident #8 said Resident #7 threw finger at him and was yelling at him. Resident #8 was escorted out of the dining room to go out during smoke time.
Record review of Resident #8's Physician Note dated 11/22/22 revealed, Resident #8 was reportedly punched in the face by another resident (Resident #7). Resident #8 sustained a laceration to the lip; he was sent to the ER however he did not have any sutures placed.
Record review of Resident #8's Progress Note dated 05/03/22 revealed, Resident #8 got hit by another resident (Resident #7) on his chest in the dining room. Resident #8 said he was yelling for someone to adjust him properly in his chair and the Resident #7 got irritated wheeled close to him and hit him in the chest. Head to toe assessment completed and Resident #8 had no bruising or swelling noted.
Record review of Resident #8's Progress Notes dated 05/17/23 at 07:30 PM revealed, Resident #8 got into a fight with Resident #7 on the smoking patio but the incident was not witnessed. Resident #7 hit Resident #8 on the lips chest and ne ck. Resident #8 was observed to have bruised lips, a purple bruise on the neck/throat area from trauma and Resident #8 reported Resident #7 burned him with a cigarette to which a blister was observed .
Record review of Resident #8's Physician Note dated 05/23/23 signed by MD A revealed, chief complaint: follow up for coffee burn, cigarette burn, sunburn and trauma to neck. MD A was notified by staff on 05/23/23 that Resident #8 was in a fight with another resident in which he was punched in the jaw/neck and sustained a cigarette burn to his right arm. Resident #8 still has a bruise to his neck, but the cigarette burn was almost healed.
An observation and Interview on 05/21/23 at 06:27 PM revealed, Resident #8 sitting in his wheelchair in his room, well-groomed and in no immediate distress. Resident #8 said he has had multiple altercations with Resident #7 and he didn't feel safe in the facility when Resident #7 was there. He said Resident #7 always curses at him in the hallways, the dining room and in the smoking area every day. Resident #8 said the facility has made no efforts to move Resident #7 so they don't meet in the hallway, change their dinning or smoking breaks and did not ensure they were separated or supervised during meals in the dining room or smoke breaks in the courtyard even though he had made multiple complaints. Resident #8 said Resident #7 has punched him in the chest and lip on multiple occasions causing him to bleed and get stitches. He said in the last incident Resident #7 burned him on his arm with a cigarette. He said the facility have taken no action to ensure he was safe from Resident #7.
In an interview on 05/17/23 at 09:00 AM, the Administrator said she was the abuse coordinator and she was responsible for reporting and investigating all allegations of abuse and neglect. She said when there was a resident to resident altercation nursing staff are expected to separate the resident's immediately to ensure their safety, complete head to toe assessments and then notify the family, the MD and then facility administration. She said if residents have a history of physical aggression they should be supervised or separated from others to ensure they are not a danger. The Administrator said failure to take appropriate action following an allegation/incident of abuse places residents at risk of further abuse and injury.
In an interview on 05/17/23 at 09:05 AM, DON A said following a resident-to-resident altercation residents must be immediately separated immediately for safety, a head to toe assessment must be completed and documented. She said at no point in time should a resident be returned to the same room as the assailant and in the long term the residents should not be left alone unsupervised in the same area for safety.
In an interview on 05/17/23 at 08:45 AM, the Assistant Administrator said on 05/03/23 he heard Resident #8 screaming and observed Resident #7 pushing back. He said the nurses reported that Resident #7 hit Resident #8 twice in the chest because Resident #8 was screaming which agitated Resident #7 and caused him to hit Resident #8 in response. The Assistant Administrator said the residents were separated and there have been no incidents since then. He said there had been previous incidents between Resident #7 and Resident #8 in the smoking area, when Resident #8 took up for the staff so Resident #7 hit him in the face. The
Administrator said he believed Resident #8 was triggered by loud noises.
In an interview on 05/18/23 at 10:30 AM, the Administrator said she was the facility abuse coordinator and was responsible for investigating all allegations of abuse. She said once an allegation of abuse was made or abuse was observed nursing staff are required to stop the abuse, ensure the resident was safe, the nurse performs a head-to-toe assessment checking for injuries and then report the incident to her. The Administrator said she or the designees are responsible to complete a thorough investigation completing witness statements from staff, any alert residents and any staff or residents who have interactions with the perpetrator. She said the facility staff must perform follow up assessments with residents for a week following the alleged incident of abuse. She said failure to complete detailed investigations and implement facility policies on abuse places residents at risk for further abuse. The Administrator was unable to describe what action was taken to prevent abuse with Resident #2, Resident 5, Resident #6, Resident #7. Resident #8, Resident #9 and Resident #10.
In an interview on 05/22/23 at 04:00 PM, the Assistant Administrator said following the incident on 05/18/23 Resident #7 was sent out to a behavioral hospital and he will not be returning. He said Resident #7 and Resident #8 have had multiple altercations in the smoking area and the dining ar[TRUNCATED]
CRITICAL
(K)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Abuse Prevention Policies
(Tag F0607)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to implement their written policies and procedures to prohibit and prev...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to implement their written policies and procedures to prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property for 7 of 22 Residents (Resident #2, Resident #5, Resident #6, Resident #7, Resident #8, Resident #9, and Resident #10) reviewed for abuse.
1. The facility failed to ensure Resident #2, a resident with severe IDD and behaviors, was free from abuse on 03/31/23 from Resident #6 by placing them in the same room resulting in bleeding and injuries.
2. The facility failed to ensure Resident #8 was free from repeated abuse from Resident #7, resulting in Resident #8 suffering from a busted lip and a cigarette burn over multiple altercations.
3. The facility failed to ensure Resident #9 and Resident #10 were free from abuse from Resident #2, a resident with severe IDD and behaviors by placing them in the same room.
4. The facility failed to perform a detailed investigation and follow her documented provider action taken post investigation for an allegation of abuse regarding Resident #5 by allowing CNA X to return to work with residents who could not speak for themselves in the secure unit.
On 05/22/23 at 03:21 PM an Immediate Jeopardy (IJ) was identified. While the IJ was removed on 05/29/23 at 07:10 PM, the facility remained out of compliance at an H (severity level of actual harm that is not immediate and a scope of pattern) due to the facility continuing to monitor the implementation and effectiveness of their plan of removal
These failures could place residents at risk of increased abuse, major injury, and decreased quality of life.
Findings Included
Resident #2
Record review of Resident #2's Face Sheet dated 05/23/23 revealed, a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included: unspecified dementia, depression, difficulty swallowing, G-tube (a tube that goes into the stomach to provide food and medications), anxiety disorders, left hand contractures, right hand contractures and sever intellectual disabilities.
Record review of Resident #2's Quarterly MDS dated [DATE] revealed, unclear speech, s rarely understood, sometimes understands, severely impaired cognition as indicated by a BIMS score of 00 out of 15, no response to resident mood interview questions, no documented behavioral symptoms (physical behaviors directed towards others, verbal behavioral symptoms directed to others or other behavioral symptoms not directed towards others), no rejection of care, no wandering, total dependence on all ADLs, use of a wheelchair, always incontinent of both bladder and bowel, non-traumatic brain dysfunction and left and right hand contractures.
Record review of Resident #2's undated Care Plan printed 05/16/23 revealed, focus-IDD Resident #2 has been identified as PASRR positive related to intellectual disability; intervention- provide recommended services (habilitation coordination, independent living skills training and OT). Focus- nonverbal for communication needs/wants; potential for unmet needs/social isolation/boredom, escalating anxiety and agitation; intervention- provide emotional support to resident, refer resident for additional support relative to potential for escalating behaviors, referrals to psychiatric services for medication management and stabilization of behaviors. Focus- 2/09/23 Resident #2 was not hitting his roommate; intervention- resident was moved to another room. No incidents of physical aggression were documented on the Resident #2's care plan. No documentation of the type of Resident #2's behaviors.
Record review of Resident #2's Census List starting at admission [DATE] to 05/18/23 revealed, since 01/2023 Resident #2 has had 3 room changes.
Record review of Resident #2's Psychiatric assessment dated [DATE] signed by the Psychiatric NP revealed, reason for referral: anxiety, irritability, anger, non-verbal with a history of resistance and combative behaviors. Collateral information: aggression on and off.
Record review of Resident #2's Nursing Note dated 02/10/23 at 01:34 PM and signed by LVN B revealed, Resident #2 initiated physical aggression against his roommate (Resident #9) on 02/09/23 LVN B was notified by the housekeeper that she saw Resident #2 hit his roommate while in bed. The roommate was moved out from room immediately.
Record review of Resident #2's Nursing Note dated 02/22/23 at 05:46 PM signed by LVN B revealed, Patient is combative, hitting other patients. Patient was seen on his roommate's (Resident #10) body. Roommate (Resident #10) stated take this man out of here, I want peace. Resident #2 was taken to another room. Resident #2 was seen hitting other patients on the hallway, refused to stay in room.
Record review of Resident #2's Psychiatric Provider note dated 02/22/23 revealed, Resident #2 was awake and agitated, monitored for behaviors and staff reported Resident #2 has been increasingly agitated and aggressive. He has been attempting to hit staff Orders to send to behavior hospital will be provided.
Record review of Resident #2's Nursing Note dated 02/23/23 at 09:15 AM signed by LVN B revealed, Patient is becoming a threat to other patients and staff. He refused to stay in room. Patient in hallway hitting everyone passing by. Patient needs to be moved to a psych hospital ASAP.
Record review of Resident #2's Psychiatric assessment dated [DATE] signed by the Psychiatric NP revealed, reason for referral: aggression, hitting staff, hitting other residents, safety to self. Collateral Information: Staff reports patient has intermittent aggression towards others and fluctuating mood. Assessment/Plan: increased Risperdal (an antipsychotic) due to physical aggression, reported paranoia and negative symptoms. Severe IDD- is not treated with medications. There was no reference of the resident's appropriateness to have a roommate.
Record review of Resident #2's Psychiatric Provider note dated 02/24/23 revealed, behavioral hospital admission denied.
Record review of Resident #2's Nursing Note dated 03/31/23 at 11:55 AM signed by LVN C revealed, at about 09:35 AM writer noted Resident #2's roommate (Resident #6) standing over residents' wheelchair pushing wheelchair over resident. Resident #2 was noted to be lying on the floor between bed and wheelchair with blood coming from his mouth. LVN C separated the residents and Resident #6 got into bed and stated, somebody better get him before I kill him. Laceration noted to upper lip area, Resident #2 was brought to the nurse's station in a wheelchair at which he was observed to hit another resident while sitting at the nursing station. At this time facility is working on room changes for resident and possible admit to psych facility.
Record review of Resident #2's Nursing Note dated 03/31/23 at 01:12 PM signed by LVN B revealed, LVN B was told by staff that at 08:00 AM Resident #2 was hit by his roommate (Resident #6) because he was close to his bed, so the patient was taken out of the room. At 09:00 AM, Resident #2 was returned to his bed because he was throwing himself off the wheelchair at which point another staff saw Resident #6 hitting Resident #2 using a wheelchair. At 11:02, LVN B observed Resident #6 hitting Resident #2 with a shoe.
Record review of Resident #2's Social Worker Notes dated 03/31/23 signed by Social Worker A revealed, referral made for inpatient psych evaluation and stay for Resident #2, but admission was denied to resident being unable to advocate for himself. Resident sent out for acute medical ER for evaluation. PLEASE NOTE when resident returns to facility, he will need to go to a different room from previous room with roommate.
Record review of Resident #2's Psychiatric assessment dated [DATE] signed by the Psychiatric NP revealed, reason for referral: aggression, hitting staff, hitting other residents, safety to self. Collateral Information: staff reports patient can be irritable and restless.
An observation on 05/17/23 at 11:55 AM revealed, Resident #2 on needs on the floor playing with his gown on the side of his fall mat.
Resident #6
Record review of Resident #6's Face Sheet dated 05/17/23 revealed, an [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included: type 2 diabetes, bipolar disorder, delusional disorders, unspecified psychosis, and hypertension.
Resident #6 did not have a diagnosis of contractures.
Record review of Resident #6's undated Care Plan printed 05/17/23 revealed, focus- PASRR positive related to severe mental illness; intervention- continue psychiatrist services at the facility. Focus- diagnosis of bipolar disorder with risk for inappropriate behaviors; Goal- Resident #6 will not harm himself or others; intervention- psych consult, monitor behaviors ever shift. Focus- Resident #6 has displayed frequent episodes of refusal of medications and ADL cares and was at risk for injury; Interventions- keep MD/NP informed of resident's refusal of medications and/or ADL care. Focus initiated on 10/28/21 and revised on 04/20/22- diagnoses of schizophrenia, bipolar disorder, psychosis, delusional disorder. sometimes become aggressive with facility properties and staff. Focus- ADL self-care deficits and is at risk for further decline in ADL functioning and injury; intervention- Resident #6 will be well dressed, groomed and clean; intervention- 1on1 for personal hygiene.
Record review of Resident #6's Quarterly MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 03 out of 15, no signs of delirium, no rejection of care, supervision with most ADLs, use of a wheelchair and occasionally incontinent of both bladder and bowel.
Record review of Resident #6's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, Mental Status Examination- risk of aggression none.
Record review of Resident #6's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, Mental Status Examination- risk of aggression none.
Record review of Resident #6's Incident and Accident Report dated 03/31/23 signed by LVN B revealed, LVN B was informed by staff that at 08:00 AM Resident #6 was seen hitting his roommate (Resident #2) because he was close to his bed. Another staff also saw roommate Resident #6 hitting Resident #2 with a wheelchair. At 11:02 AM, LVN B also saw Resident #6 hitting Resident #2 with a shoe.
Record review of Resident #6's Psychological Services Supportive Care Progress Note from 03/29/23 to 04/19/23 revealed, no reference to Resident #6 assaulting Resident #2 on 3 different occasions on 03/31/23.
Record review of Resident #6's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, Collateral Information: staff reports Resident #6 has been refusing his medication for weeks and had behavioral physical incident with his roommate. Mental Status Examination- risk of aggression none.
An observation and interview on 05/18/23 at 12:00 PM revealed, Resident #6 lying in bed in no immediate distress. Resident #6 said he did not remember any incidents of physical aggression with Resident #2.
In an interview of 05/17/23 at 11:22 AM, LVN B said Resident #6 was usually verbally and physically aggressive and did not want to be disturbed. She said on 03/31/23 Resident #6 attacked Resident #2 on three different occasions of which she witnessed the third. LVN B said she was informed that Resident #6 had hit Resident #2 once in the morning and later-on, in the morning Resident #6 pushed a wheelchair over Resident #2 as he laid on the floor causing Resident #2 to bleed from the mouth. She said Resident #2 was initially removed from the room, but he was later returned to the same room as Resident #6 because there was no other room to place him, and Resident #2 kept throwing himself on the floor and it was at that point that she witnessed Resident #6 hit Resident #2 with a shoe. LVN B said she immediately separated the two residents and placed Resident #2 at the nursing station until he was sent out of evaluation. She said the expectation for resident-to-resident altercations was that the resident's be immediately separated to prevent further abuse and Resident #2 should not have been returned to the same room as Resident #6.
In an interview on 05/18/23 at 11:43 AM, the Administrator said she failed to identify that Resident #6 was the perpetrator of abuse against Resident #2 on 03/31/23. She said she believed Resident #1 assaulted Resident #2 and completed her investigation based on that. She could not explain why she believed the assailant was Resident #1 and not Resident #6. The Administrator said she did not look into Resident #6 at all, she did not notify the provider about Resident #6's aggression and no corrective action was taken about Resident #6's assault of Resident #2. She said since she did not investigate Resident #6, she did not know staff identified him as being physically aggressive or that the NP would be removing Resident #6's psych meds due to the resident refusing. The Administrator said based on the information she learned about Resident #6, it was not appropriate for the resident to have a roommate due to him being a danger to others. She said failure to investigate the correct resident could place residents at risk of injury.
In an interview on 05/18/23 at 12:56, the Psychiatric NP said Resident #6 had history of aggression and she was never informed of the incidents of abuse between Resident #6 and Resident #2 that occurred on 03/31/23. She said Resident #6 had been refusing all his medications including his psych medications, so her plan was to GDR to discontinue all his medications. The Psychiatric NP said the facility was expected to notify her of any cases of physical aggression in any residents but it would not have mattered in this case because Resident #6 had refused all his medication so she could not make any pharmaceutical interventions and therapist handles non-pharmaceutical interventions. When asked how Resident #6's behaviors would be controlled and if his lack of medication would place others in danger, the Psychiatric NP said if Resident #6 was deemed to be a risk to himself or other then he would have to be sent out to a behavioral hospital
Resident #9
Record review of Resident #9's face sheet dated 05/23/23 revealed, a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included: dementia and bipolar disorder with psychotic features.
Record review of Resident #9's Quarterly MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, total dependence on most ADLs and always incontinent of both bladder and bowel.
Record review of Resident #9's undated Care Plan dated 05/25/23 revealed Focus- Resident #6 has potential to be verbally/physically aggressive behaviors related bipolar disorder; interventions- analyze key times, places, circumstances, triggers and what de-escalates behaviors and document.
Record review of Resident #9's Psychiatric Subsequent Assessment dated 12/16/22 signed by the Psychiatric NP revealed, mental status examination- risk of aggression: physical.
Record review of Resident #9's Psychiatric Subsequent Assessment dated 01/12/23 signed by the Psychiatric NP revealed, mental status examination- risk of aggression: physical.
Record review of Resident #9's Progress Notes dated 02/10/23 and signed by LVN B revealed, housekeeper stated she saw
Resident #9 being hit by his roommate (Resident #2). Resident #9 was moved out from the room immediately, a head-to-toe assessment was performed and no bruising or bleeding was noted.
Record review of Resident #9's Psychiatric Subsequent Assessment dated 03/13/23 signed by the Psychiatric NP revealed, mental status examination- risk of aggression: physical. Collateral Information: no mood or behavior changes reported by staff.
Resident #10
Record review of Resident #10's Face Sheet dated 05/23/23 revealed, a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included: type 2 diabetes, partial traumatic amputation level between knee and ankle and chronic pain syndrome.
Record review of Resident #10's quarterly MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, no behaviors, total dependence on most ADLs.
Record review of Resident #10's undated Care Plan printed 05/25/23 revealed, focus- below the right knee amputation.
Record review of Resident #10's 02/2023 Progress Notes revealed, no documentation of Resident #10 being hit by Resident #2.
Record review of Resident #10's Census List printed 05/18/23 revealed, Resident #10 was in room [ROOM NUMBER]-A from 02/11/23 to 02/23/23.
In an interview of 05/17/23 at 11:22 AM, LVN B said Resident #2's behaviors involve throwing himself on the floor, throwing himself on roommates, hitting residents and staff. She said Resident #2 will always instigate altercations with his roommates and she feels like Resident #2 should be in a room by himself because of his behaviors. She said Resident #2 was a fall risk so the idea from administration was to place him with a roommate that could watch him and report any falls or injuries Resident #2 may suffer. LVN B said Resident #2 has had multiple altercations with different roommates like Resident #6, Resident #9 and Resident #10. LVN B said Resident #2 had a severe intellectual disability and could not control his behaviors, his behaviors were not intentional and he did not understand what he was doing to others.
In an interview on 05/18/23 at 12:43 PM, Resident #31 said his roommate Resident #2 has a history of hitting other residents. He said prior to rooming with Resident #2 the resident had hit him in the hallway so he was concerned about rooming with him in case he hit him, but he guessed that the facility put them together so he could look out for Resident #2 since he falls. Resident #31 said so far, he had not had any issues with Resident #2 because the resident was sick and had not been active. He said Resident #2's behaviors included getting on the floor to just stare at him (Resident #31) and rolling off his own bed blocking the door. Resident #31 said he has not had any issues with Resident #2 so far but if he did, he would hurt Resident #2.
In an interview on 05/18/23 at 12:56, the Psychiatric NP said Resident #2 admitted to the facility with a diagnosis of severe IDD. She said his behaviors include jumping off the bed, hitting and touching others and she can see him instigating altercations with other residents. She said that these behaviors are his baseline, and his behaviors could be troublesome to his roommates. When asked if Resident #2 was appropriate for a roommate, the Psychiatric NP would not answer.
Resident #7
Record review of Resident #7's Face Sheet dated 05/23/23 revealed, a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included: dementia without behavioral disturbance, psychotic disturbance, depression, and anxiety.
Record review of Resident #7's quarterly MDS dated [DATE] revealed, moderately impaired cognition as indicated by a BIMS score of 10 out of 15, no potential indicators of psychosis such as hallucinations and delusions. No behavioral symptoms directed towards others, no verbal behavioral symptoms directed towards others, no behavioral symptoms not directed towards others, supervision needed for locomotion on the unit, supervision needed for location off the unit and use of a manual wheelchair.
Record review of Resident #7's undated Care Plan revealed, focus- have verbal aggressive behavior (cussing staff) related to dementia. Focus- Resident #7 has been physically aggressive; goal- Resident #7 will demonstrate effective coping skills through the review date.
Record review of Resident #7's Incident by Incident Type Report from 11/01/22 to 05/23/23 revealed, Resident #7 initiated 3 separate incidents of physical aggression on 11/19/22, 05/03/23 and 05/17/23.
Record review of Resident #7's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, reason for referral: verbal aggression and resistance to care. Collateral information: staff reports patient behaviors have not worsened, patient calmer since medication changes. Mental Status Examination- risk of aggression: none.
Record review of Resident #7's Progress Notes dated 11/19/22 at 9:56 PM revealed, Resident #7 assaulted another resident (Resident #8) outside in the smoking area. He punched him on the mouth resulting in a laceration on the lip, the residents were separated and the provider, DON and Administrator were notified.
Record review of Resident #7's Progress Notes dated 11/21/22 at 11:16 AM and signed by DON C revealed, Resident #7 had a history of assaulting people and due to his institutionalized mentality, he will continue to strike out physically and he is not appropriate for the facility. Resident #7 as unapologetic about his behavior and has repeatedly stated if he says anything to me, I will hit him again. Staff continued to make frequent rounds monitoring Resident #7's interactions with others.
Record review of Resident #7's Progress Notes dated 11/21/22 at 02:09 PM and signed by the Social Worker B, RP notified Resident #7 was not appropriate for continued stay in the interest of safety for others. During past months since admission Resident #7 has had significant physically aggressive behaviors towards other residents.
Record review of Resident #7's 'Psychiatric Subsequent Assessment' dated 12/03/22 revealed, patient admits that he recently had an altercation with another resident and stated that it wasn't his fault. Collateral Information: staff reports patient recently punched another resident (Resident #8) in the face. Reports there was an altercation in the smoking area.
Record review of Resident #7's Fair Hearing Medicaid Nursing Facility Discharge' letter dated 01/12/23 revealed, the facility could not discharge Resident #7 based on events that occurred on or prior to a discharge letter issued on 11/29/22 because, the hearing officer did not receive evidence from the facility prior to the hearing and a representative from the facility was not present at the hearing on 12/28/22 to explain or support the facility's actions to discharge Resident 7 so the Hearings Officer closed the record without a response from the facility.
Record review of Resident #7's Progress Notes dated 05/03/23 at 05:15 AM revealed, Resident #7 struck another resident in dining area, resident was escorted back to room and both parties were divided.
Record review of Resident #7's Physician's Notes dated 05/15/23 revealed, Resident #7 continues to be receptive to supportive care and there have been no changes in moods or behaviors. There are no complaints at this time.
Record review of Resident #7's Progress Notes dated 05/17/23 at 10:36 PM revealed, at 07:30 AM Resident #8 was brought to the nursing station and told the nurse that Resident #7 hit him in the face and the chest. Resident #7 said Resident #8 called him a derogatory term and that was the reason he punched him in the face.
Record review of Resident #7's Social Worker A dated 05/18/23 at 10:44 AM revealed, Resident #7 hit another resident (Resident #8) late in the evening yesterday Resident would benefit from emergency psych evaluation as he was a current threat to other residents due to his disorientation and confusion.
An observation and Interview on 05/17/23 at 09:55 AM revealed, Resident #7 lying in bed well-groomed and in no immediate distress. He said a white man in a wheelchair hit him in the back so he came back and hit him back. He said Resident #8 talked about his mother and that was why he hit Resident #8, he said he had not had any other issues with any other residents and no other issues with Resident #7.
In an interview on 05/24/23 at 01:16 PM, the Assistant Administrator said there was no incident report on record for the incident involving Resident #7 and #8 on 11/19/22.
Resident #8
Record review of Resident #8's Face Sheet printed 06/15/23 revealed, a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included: paraplegia (paralysis of the legs and lower body), history of traumatic brain injury, type 2 diabetes, mood disorder, assault by unspecified firearm.
Record review of Resident #8's quarterly MDS dated [DATE] revealed, intact cognition as indicated by a BIMS score of 15 out of 15, no signs of delirium or hallucinations, no physical behavioral symptoms directed toward others, no verbal behavioral symptoms directed towards others, no other behavioral symptoms not directed toward others, no rejection of care, total dependence on most ADLs and use of a wheelchair.
Record review of Resident #8's undated Care Plan revealed, focus- Resident #8 was a smoker with potential for injury.
Record review of Resident #8's Incident/Accident Report dated 11/18/22 at 07:30 PM revealed, Resident #7 punched Resident #8 in the mouth at 07:00 PM resulting in a laceration to the lip while outside in the smoke area.
Record review of Resident #8's Progress Notes dated 11/19/22 at 07:03 AM revealed, Resident #7 punched Resident #8 on 11/18/22 at 07:00 PM in the mouth when both of them were in the smoking area and Resident #8 had a deep laceration to his lip. Resident #8 stated Resident #7 punched him because he told him to stop assaulting staff because of cigarettes. Resident #8 was assessed, and MD was notified about laceration who gave orders for the resident to be sent out to the hospital for sutures. Resident #8 was sent to the hospital on [DATE] at 07:00 PM.
Record review of Resident #8's Progress Notes dated 11/19/22 at 07:33 AM revealed, Resident #8 returned from the hospital on [DATE] at 04:00 AM and did not appear to have stitches.
Record review of Resident #8's Progress Notes dated 11/19/22 at 11:31 AM revealed, Resident #8 said Resident #7 threw finger at him and was yelling at him. Resident #8 was escorted out of the dining room to go out during smoke time.
Record review of Resident #8's Physician Note dated 11/22/22 revealed, Resident #8 was reportedly punched in the face by another resident (Resident #7). Resident #8 sustained a laceration to the lip; he was sent to the ER however he did not have any sutures placed.
Record review of Resident #8's Progress Note dated 05/03/22 revealed, Resident #8 got hit by another resident (Resident #7) on his chest in the dining room. Resident #8 said he was yelling for someone to adjust him properly in his chair and the Resident #7 got irritated wheeled close to him and hit him in the chest. Head to toe assessment completed and Resident #8 had no bruising or swelling noted.
Record review of Resident #8's Progress Notes dated 05/17/23 at 07:30 PM revealed, Resident #8 got into a fight with Resident #7 on the smoking patio but the incident was not witnessed. Resident #7 hit Resident #8 on the lips chest and neck. Resident #8 was observed to have bruised lips, a purple bruise on the neck/throat area from trauma and Resident #8 reported Resident #7 burned him with a cigarette to which a blister was observed.
Record review of Resident #8's Physician Note dated 05/23/23 signed by MD A revealed, chief complaint: follow up for coffee burn, cigarette burn, sunburn and trauma to neck. MD A was notified by staff on 05/23/23 that Resident #8 was in a fight with another resident in which he was punched in the jaw/neck and sustained a cigarette burn to his right arm. Resident #8 still has a bruise to his neck, but the cigarette burn was almost healed.
An observation and Interview on 05/21/23 at 06:27 PM revealed, Resident #8 sitting in his wheelchair in his room, well-groomed and in no immediate distress. Resident #8 said he has had multiple altercations with Resident #7 and he didn't feel safe in the facility when Resident #7 was there. He said Resident #7 always curses at him in the hallways, the dining room and in the smoking area every day. Resident #8 said the facility has made no efforts to move Resident #7 so they don't meet in the hallway, change their dinning or smoking breaks and did not ensure they were separated or supervised during meals in the dining room or smoke breaks in the courtyard even though he had made multiple complaints. Resident #8 said Resident #7 has punched him in the chest and lip on multiple occasions causing him to bleed and get stitches. He said in the last incident Resident #7 burned him on his arm with a cigarette. He said the facility have taken no action to ensure he was safe from Resident #7.
In an interview on 05/17/23 at 08:45 AM, the Assistant Administrator said on 05/03/23 he heard Resident #8 screaming and observed Resident #7 pushing back in his wheelchair. He said the nurses reported that Resident #7 hit Resident #8 twice in the chest because Resident #8 was screaming which agitated Resident #7 and caused him to hit him in response. The Assistant Administrator said the residents were separated and there have been no incidents since then. He said there had been previous incidents between Resident #7 and Resident #8 in the smoking area, when Resident #8 took up for the staff so Resident #7 hit him in the face. The Assistant Administrator said he believed Resident #8 was triggered by loud noises.
In an interview on 05/22/23 at 04:00 PM, the Assistant Administrator said following the incident on 05/18/23 Resident #7 was sent out to a behavioral hospital and he would not be returning to the facility. He said Resident #7 and Resident #8 have had multiple altercations in the smoking area and the dining area. He said Resident #7 and Resident #8 normally take their smoking break or are sitting in the dining area together and to his knowledge there have never been measures in place to ensure that these two residents were separated.
Resident #5
Record review of Resident #5's face sheet, dated 5/18/2023, reflected a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included Hemiplegia (paralysis of one side of the body), Cognitive Communication Deficit, Unspecified Lack of coordination.
Record review of Resident #5's Annual MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, limited to extensive assistance for most ADLs, and personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #5's Care Plan dated 03/16/23 revealed, focus- at risk for confusion, aggression and decline in ADL related to dementia; goal- be able to function in the environment safely; intervention- administer medication as ordered by MD, assist resident with ADL's.
Record review of the facility submitted FORM 3613-A Provider 5 day Report signed 04/06/23 by the administrator revealed, CNA X was re-assigned to work with residents to work with residents who could speak up for themselves
In an interview on 05/16/23 at 09:00 AM, the Administrator said she was the abuse coordinator and she was responsible for reporting and investigating all allegations of abuse and neglect. She said when there is a resident to resident altercation nursing staff are expected to separate the resident's immediately to ensure their safety, complete head to toe assessments and then notify the family, the MD and then facility administration. She said if residents have a history of physical aggression they should be supervised or separated from others to ensure they are not a danger. The Administrator said failure to take appropriate action following an allegation/incident of abuse places residents at risk of further abuse and inj[TRUNCATED]
CRITICAL
(K)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Investigate Abuse
(Tag F0610)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to thoroughly investigated and take measures to prevent fu...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to thoroughly investigated and take measures to prevent further potential abuse, neglect, exploitation or mistreatment while the investigation is in process, and failed to ensure corrective action must be taken for 12 of 22 Residents (Resident #2, Resident #3, Resident #4, Resident #5, Resident #6, Resident #7, Resident #8, Resident #9, and Resident #10, Resident #20, Resident #21 and Resident #22) reviewed for abuse.
1.
The facility failed to thoroughly invesitage allegations of abuse and ensure corrective actions were in place to ensure Resident #2, a resident with severe IDD, history behaviors and history of resident to resident altercations, was free from abuse on 03/31/23 from Resident #6 resulting in bleeding and injuries.
2.
The facility failed to investigate Resident #6's allegation of abuse of Resident #2 by failing to identify the correct resident involved in the incident.
3.
The facility failed to thoroughly investiage allegations of abuse and ensure corrective actions were in place to ensure Resident #8 was free from repeated abuse from Resident #7, resulting in Resident #8 suffering from a busted lip and a cigarette burn over multiple altercations.
4.
The facility failed to thoroughly investigated allegations of abuse ensure corrective actions were in place to ensure Resident #9 and Resident #10 were free from abuse from Resident #2, a resident with severe IDD, history of behaviors and history of resident to resident altercations by placing them in the same room.
5.
The facility failed to thoroughly investigate allegations of abuse of Resident #3, Resident #4, Resident #5, Resident #20. Resident #21 and Resident #22.
On 05/22/23 at 03:21 PM an Immediate Jeopardy (IJ) was identified. While the IJ was removed on 05/29/23 at 07:10 PM, the facility remained out of compliance at an H (severity level of actual harm that is not immediate and a scope of pattern) due to the facility continuing to monitor the implementation and effectiveness of their plan of removal
These failures could place residents at risk of increased abuse, major injury and decreased quality of life.
Resident #2
Record review of Resident #2's Face Sheet dated 05/23/23 revealed, a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included: unspecified dementia, depression, difficulty swallowing, G-tube (a tube that goes into the stomach to provide food and medications), anxiety disorders, left hand contractures, right hand contractures and sever intellectual disabilities.
Record review of Resident #2's Quarterly MDS dated [DATE] revealed, unclear speech, s rarely understood, sometimes understands, severely impaired cognition as indicated by a BIMS score of 00 out of 15, no response to resident mood interview questions, no documented behavioral symptoms (physical behaviors directed towards others, verbal behavioral symptoms directed to others or other behavioral symptoms not directed towards others), no rejection of care, no wandering, total dependence on all ADLs, use of a wheelchair, always incontinent of both bladder and bowel, non-traumatic brain dysfunction and left and right hand contractures.
Record review of Resident #2's undated Care Plan printed 05/16/23 revealed, focus-IDD Resident #2 has been identified as PASRR positive related to intellectual disability; intervention- provide recommended services (habilitation coordination, independent living skills training and OT). Focus- nonverbal for communication needs/wants; potential for unmet needs/social isolation/boredom, escalating anxiety and agitation; intervention- provide emotional support to resident, refer resident for additional support relative to potential for escalating behaviors, referrals to psychiatric services for medication management and stabilization of behaviors. Focus- 2/09/23 Resident #2 was not hitting his roommate; intervention- resident was moved to another room. No incidents of physical aggression were documented on the Resident #2's care plan. No documentation of the type of Resident #2's behaviors.
Record review of Resident #2's Census List starting at admission [DATE] to 05/18/23 revealed, since 01/2023 Resident #2 has had 3 room changes.
Record review of Resident #2's Psychiatric assessment dated [DATE] signed by the Psychiatric NP revealed, reason for referral: anxiety, irritability, anger, non-verbal with a history of resistance and combative behaviors. Collateral information: aggression on and off.
Record review of Resident #2's Nursing Note dated 02/10/23 at 01:34 PM and signed by LVN B revealed, Resident #2 initiated physical aggression against his roommate (Resident #9) on 02/09/23 LVN B was notified by the housekeeper that she saw Resident #2 hit his roommate while in bed. The roommate was moved out from room immediately.
Record review of Resident #2's Nursing Note dated 02/22/23 at 05:46 PM signed by LVN B revealed, Patient is combative, hitting other patients. Patient was seen on his roommate's (Resident #10) body. Roommate (Resident #10) stated take this man out of here, I want peace. Resident #2 was taken to another room. Resident #2 was seen hitting other patients on the hallway, refused to stay in room.
Record review of Resident #2's Psychiatric Provider note dated 02/22/23 revealed, Resident #2 was awake and agitated, monitored for behaviors and staff reported Resident #2 has been increasingly agitated and aggressive. He has been attempting to hit staff Orders to send to behavior hospital will be provided.
Record review of Resident #2's Nursing Note dated 02/23/23 at 09:15 AM signed by LVN B revealed, Patient is becoming a threat to other patients and staff. He refused to stay in room Patient in hallway hitting everyone passing by. Patient needs to be moved to a psych hospital ASAP.
Record review of Resident #2's Psychiatric assessment dated [DATE] signed by the Psychiatric NP revealed, reason for referral: aggression, hitting staff, hitting other residents, safety to self. Collateral Information: Staff reports patient has intermittent aggression towards others and fluctuating mood. Assessment/Plan: increased Risperdal (an antipsychotic) due to physical aggression, reported paranoia and negative symptoms. Severe IDD- is not treated with medications. There was no reference of the resident's appropriateness to have a roommate.
Record review of Resident #2's Psychiatric Provider note dated 02/24/23 revealed, behavioral hospital admission denied.
Record review of Resident #2's Nursing Note dated 03/31/23 at 11:55 AM signed by LVN C revealed, at about 09:35 AM write noted Resident #2 roommate (Resident #6) standing over residents' wheelchair pushing wheelchair over resident. Resident #2 was noted to be lying on the floor between bed and wheelchair with blood coming from his mouth. LVN C separated the residents and Resident #6 got into bed and stated, somebody better get him before I kill him. Laceration noted to upper lip area, Resident #2 was brought to the nurse's station in a wheelchair at which he was observed to hit another resident while sitting at the nursing station. At this time facility is working on room changes for resident and possible admit to psych facility.
Record review of Resident #2's Nursing Note dated 03/31/23 at 01:12 PM signed by LVN B revealed, LVN B was told by staff that at 08:00 AM Resident #2 was hit by his roommate (Resident #6) because he was close to his bed, so the patient was taken out of the room. At 09:00 AM, Resident #2 was returned to his bed because he was throwing himself off the wheelchair at which point another staff saw Resident #6 hitting Resident #2 using a wheelchair. At 11:02, LVN B observed Resident #6 hitting Resident #2 with a shoe.
Record review of Resident #2's Social Worker Notes dated 03/31/23 signed by Social Worker A revealed, referral made for inpatient psych evaluation and stay for Resident #2, but admission was denied to resident being unable to advocate for himself. Resident sent out for acute medical ER for evaluation. PLEASE NOTE when resident returns to facility, he will need to go to a different room from previous room with roommate.
Record review of Resident #2's Psychiatric assessment dated [DATE] signed by the Psychiatric NP revealed, reason for referral: aggression, hitting staff, hitting other residents, safety to self. Collateral Information: staff reports patient can be irritable and restless.
An observation on 05/17/23 at 11:55 AM revealed, Resident #2 on needs on the floor playing with his gown on the side of his fall mat. Blood was observed on the floor by the resident.
Resident #6
Record review of Resident #6's Face Sheet dated 05/17/23 revealed, an [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included: type 2 diabetes, bipolar disorder, delusional disorders, unspecified psychosis, and hypertension.
Record review of Resident #6's undated Care Plan printed 05/17/23 revealed, focus- PASRR positive related to severe mental illness; intervention- continue psychiatrist services at the facility. Focus- diagnosis of bipolar disorder with risk for inappropriate behaviors; Goal- Resident #6 will not harm himself or others; intervention- psych consult, monitor behaviors ever shift. Focus- Resident #6 has displayed frequent episodes of refusal of medications and ADL cares and was at risk for injury; Interventions- keep MD/NP informed of resident's refusal of medications and/or ADL care. Focus initiated on 10/28/21 and revised on 04/20/22- diagnoses of schizophrenia, bipolar disorder, psychosis, delusional disorder. sometimes become aggressive with facility properties and staff. Focus- ADL self-care deficits and is at risk for further decline in ADL functioning and injury; intervention- Resident #6 will be well dressed, groomed and clean; intervention- 1on1 for personal hygiene.
Record review of Resident #6's Quarterly MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 03 out of 15, no signs of delirium, no rejection of care, supervision with most ADLs, use of a wheelchair and occasionally incontinent of both bladder and bowel.
Record review of Resident #6's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, Mental Status Examination- risk of aggression none.
Record review of Resident #6's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, Mental Status Examination- risk of aggression none.
Record review of Resident #6's Incident and Accident Report dated 03/31/23 signed by LVN B revealed, LVN B was informed by staff that at 08:00 AM Resident #6 was seen hitting his roommate (Resident #2) because he was close to his bed. Another staff also saw roommate Resident #6 hitting Resident #2 with a wheelchair. At 11:02 AM, LVN B also saw Resident #6 hitting Resident #2 with a shoe.
Record review of Resident #6's Psychological Services Supportive Care Progress Note from 03/29/23 to 04/19/23 revealed, no reference to Resident #6 assaulting Resident #2 on 3 different occasions on 03/31/23.
Record review of the facility Form 3613-A: Provider Investigation Report signed 04/07/23 revealed, Resident #1 was identified as assaulting Resident #2 with a wheelchair on 03/31/23 instead of Resident #6. There was no mention of Resident #6 in the investigation report.
Record review of Resident #6's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, Collateral Information: staff reports Resident #6 has been refusion his medication for weeks and had behavioral physical incident with his roommate. Mental Status Examination- risk of aggression none.
An observation and interview on 05/18/23 at 12:00 PM revealed, Resident #6 lying in bed in no immediate distress. Resident #6 said he did not remember any incidents of physical aggression with Resident #2.
In an interview of 05/17/23 at 11:22 AM, LVN B said Resident #6 was usually verbally and physically aggressive and did not want to be disturbed. She said on 03/31/23 Resident #6 attacked Resident #2 on three different occasions of which she witnessed the third. LVN B said she was informed that Resident #6 had hit Resident #2 once in the morning and later on in the morning Resident #6 pushed a wheelchair over Resident #2 as he laid on the floor causing Resident #2 to bleed from the mouth. She said Resident #2 was initially removed from the room but he was later returned to the same room as Resident #6 because there was no other room to place him and Resident #2 kept throwing himself on the floor and it was at that point that she witnessed Resident #6 hit Resident #2 with a shoe. LVN B said she immediately separated the two residents and placed Resident #2 at the nursing station until he was sent out of evaluation. She said the expectation for resident to resident altercations is that the resident's be immediately separated to prevent further abuse and Resident #2 should not have been returned to the same room as Resident #6.
In an interview on 05/18/23 at 11:43 AM, the Administrator said she failed to identify that Resident #6 was the perpetrator of abuse against Resident #2 on 03/31/23. She said she believed Resident #1 assaulted Resident #2 and completed her investigation based on that. She could not explain why she believed the assailant was Resident #1 and not Resident #6. The Administrator said she did not look into Resident #6 at all, she did not notify the provider about Resident #6's aggression and no corrective action was taken about Resident #6's assault of Resident #2. She said since she did not investigate Resident #6, she did not know staff identified him as being physically aggressive or that the NP would be removing Resident #6's psych meds due to the resident refusing. The Administrator said based on the information she learned about Resident #6, it was not appropriate for the resident to have a roommate due to him being a danger to others. She said failure to investigate the correct resident could place residents at risk of injury.
In an interview on 05/18/23 at 12:56, the Psychiatric NP said Resident #6 had history of aggression and she was never informed of the incidents of abuse between Resident #6 and Resident #2 that occurred on 03/31/23. She said Resident #6 had been refusing all his medications including his psych medications so her plan was to GDR to discontinue all his medications. The Psychiatric NP said the facility is expected to notify her of any cases of physical aggression in any residents being followed but it would not have mattered in this case because Resident #6 had refused all his medication so she could not make any pharmaceutical interventions and therapist handles non-pharmaceutical interventions. When asked how Resident #6's behaviors would be controlled and if his lack of medication would place others in danger the Psychiatric NP said if Resident #6 is deemed to be a risk to himself or other then he would have to be sent out to a behavioral hospital
Resident #9
Record review of Resident #9's face sheet dated 05/23/23 revealed, a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included: dementia and bipolar disorder with psychotic features.
Record review of Resident #9's Quarterly MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, total dependence on most ADLs and always incontinent of both bladder and bowel.
Record review of Resident #9's undated Care Plan dated 05/25/23 revealed Focus- Resident #6 has potential to be verbally/physically aggressive behaviors related bipolar disorder; interventions- analyze key times, places, circumstances, triggers and what de-escalates behaviors and document.
Record review of Resident #9's Psychiatric Subsequent Assessment dated 12/16/22 signed by the Psychiatric NP revealed, mental status examination- risk of aggression: physical.
Record review of Resident #9's Psychiatric Subsequent Assessment dated 01/12/23 signed by the Psychiatric NP revealed, mental status examination- risk of aggression: physical.
Record review of Resident #9's Progress Notes dated 02/10/23 and signed by LVN B revealed, housekeeper stated she saw Resident #6 being hit by his roommate (Resident #2). Resident #6 was moved out from the room immediately, a head to toe assessment was performed and no bruising or bleeding was noted.
Record review of Resident #9's Psychiatric Subsequent Assessment dated 03/13/23 signed by the Psychiatric NP revealed, mental status examination- risk of aggression: physical. Collateral Information: no mood or behavior changes reported by staff. There is no documentation
Resident #10
Record review of Resident #10's Face Sheet dated 05/23/23 revealed, a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included: type 2 diabetes, partial traumatic amputation level between knee and ankle and chronic pain syndrome.
Record review of Resident #10's quarterly MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, no behaviors, total dependence on most ADLs.
Record review of Resident #10's undated Care Plan printed 05/25/23 revealed, focus- below the right knee amputation.
Record review of Resident #10's 02/2023 Progress Notes revealed, no documentation of Resident #10 being hit by Resident #2.
Record review of Resident #10's Census List printed 05/18/23 revealed, Resident #10 was in room [ROOM NUMBER]-A from 02/11/23 to 02/23/23.
In an interview of 05/17/23 at 11:22 AM, LVN B said Resident #2's behaviors involve throwing himself on the floor, throwing himself on roommates, hitting residents and staff. She said Resident #2 will always instigate altercations with his roommates and she feels like Resident #2 should be in a room by himself because of his behaviors. She said Resident #2 was a fall risk so the idea from administration was to place him with a roommate that could watch him and report any falls or injuries Resident #2 may suffer. LVN B said Resident #2 has had multiple altercations with different roommates like Resident #6, Resident #9 and Resident #10. LVN B said Resident #2 had a severe intellectual disability and could not control his behaviors, his behaviors were not intentional and he did not understand what he was doing to others.
In an interview on 05/18/23 at 12:43 PM, Resident #31 said his roommate Resident #2 has a history of hitting other residents. He said prior to rooming with Resident #2 the resident had hit him in the hallway so he was concerned about rooming with him in case he hit him, but he guessed that the facility put them together so he could look out for Resident #2 since he falls. Resident #31 said so far, he had not had any issues with Resident #2 because the resident was sick and had not been active. He said Resident #2's behaviors included getting on the floor to just stare at him (Resident #31) and rolling off his own bed blocking the door. Resident #31 said he has not had any issues with Resident #2 so far but if he did, he would hurt Resident #2.
In an interview on 05/18/23 at 12:56, the Psychiatric NP said Resident #2 admitted to the facility with a diagnosis of severe IDD. She said his behaviors include jumping off the bed, hitting and touching others and she can see him instigating altercations with other residents. She said that these behaviors are his baseline, and his behaviors could be troublesome to his roommates. When asked if Resident #2 was appropriate for a roommate, the Psychiatric NP would not answer.
Resident #7
Record review of Resident #7's Face Sheet dated 05/23/23 revealed, a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included: dementia without behavioral disturbance, psychotic disturbance, depression and anxiety.
Record review of Resident #7's quarterly MDS dated [DATE] revealed, moderately impaired cognition as indicated by a BIMS score of 10 out of 15, no potential indicators of psychosis such as hallucinations and delusions. No behavioral symptoms directed towards others, no verbal behavioral symptoms directed towards others, no behavioral symptoms not directed towards others, supervision needed for locomotion on the unit, supervision needed for location off the unit and use of a manual wheelchair.
Record review of Resident #7's undated Care Plan revealed, focus- have verbal aggressive behavior (cussing staff) related to dementia. Focus- Resident #7 has been physically aggressive; goal- Resident #6 will demonstrate effective coping skills through the review date.
Record review of Resident #7's Incident by Incident Type Report from 11/01/22 to 05/23/23 revealed, Resident #7 initiated 3 separate incidents of physical aggression on 11/19/22, 05/03/23 and 05/17/23.
Record review of Resident #7's Psychiatric Subsequent assessment dated [DATE] and signed by the Psychiatric NP revealed, reason for referral: verbal aggression and resistance to care. Collateral information: staff reports patient behaviors have not worsened, patent calmer since medication changes. Mental Status Examination- risk of aggression: none.
Record review of Resident #7's Progress Notes dated 11/19/22 at 9:56 PM revealed, Resident #7 assaulted another resident (Resident #8) outside in the smoking area. He punched him on the mouth resulting in a laceration on the lip, the residents were separated and the provider, DON and Administrator were notified.
Record review of Resident #7's Progress Notes dated 11/21/22 at 11:16 AM and signed by DON C revealed, Resident #6 had a history of assaulting people and due to his institutionalized mentality he will continue to strike out physically and he is not appropriate for the facility. Resident #6 was unapologetic about his behavior and has repeatedly stated if he says anything to me I will hit him again. Staff continued to make frequent rounds monitoring Resident #6's interactions with others.
Record review of Resident #7's Progress Notes dated 11/21/22 at 02:09 PM and signed by the Social Worker B, RP notified Resident #7 is not appropriate for continued stay in the interest of safety for others. During past months since admission Resident #7 has had significant physically aggressive behaviors towards other residents.
Record review of Resident #7's 'Psychiatric Subsequent Assessment' dated 12/03/22 revealed, patient admits that he recently had an altercation with another resident and states that it wasn't his fault. Collateral Information: staff reports patient recently punched another resident in the face. Reports there was an altercation in the smoking area.
Record review of Resident #7's Fair Hearing Medicaid Nursing Facility Discharge' letter dated 01/12/23 revealed, the facility could not discharge Resident #7 based on events that occurred on or prior to a discharge letter issued on 11/29/22 because, the hearing officer did not receive evidence from the facility prior to the hearing and a representative from the facility was not present at the hearing on 12/28/22 to explain or support the facility's actions to discharge Resident 7 so the Hearings Officer closed the record without a response from the facility.
Record review of Resident #7's Progress Notes dated 05/03/23 at 05:15 AM revealed, Resident #7 struck another resident in dining area, resident was escorted back to room and both parties were divided.
Record review of Resident #7's Physician's Notes dated 05/15/23 revealed, Resident #7 continues to be receptive to supportive care and there have been no changes in moods or behaviors. There are no complaints at this time.
Record review of Resident #7's Progress Notes dated 05/17/23 at 10:36 PM revealed, at 07:30 AM Resident #8 was brought to the nursing station and told the nurse that Resident #7 hit him in the face and the chest. Resident #7 said Resident #8 called him a derogatory term and that was the reason he punched him in the face.
Record review of Resident #7's Social Worker A dated 05/18/23 at 10:44 AM revealed, Resident #7 hit another resident (Resident #8) late in the evening yesterday Resident would benefit from emergency psych evaluation as he is a current threat to other residents due to his disorientation and confusion.
An observation and Interview on 05/17/23 at 09:55 AM revealed, Resident #7 lying in bed well-groomed and in no immediate distress. He said a white man in a wheelchair hit him in the back so he came back and hit him back. He said Resident #8 talked about his mother and that is why he hit him, he said he had not had any other issues with any other residents and no other issues with Resident #7.
In an interview on 05/24/23 at 01:16 PM, the Assistant Administrator said there was no incident report on record for the incident involving Resident #7 and #8 on 11/19/22.
Resident #8
Record review of Resident #8's Face Sheet printed 06/15/23 revealed, a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included: paraplegia (paralysis of the legs and lower body), history of traumatic brain injury, type 2 diabetes, mood disorder, assault by unspecified firearm.
Record review of Resident #8's quarterly MDS dated [DATE] revealed, intact cognition as indicated by a BIMS score of 15 out of 15, no signs of delirium or hallucinations, no physical behavioral symptoms directed toward others, no verbal behavioral symptoms directed towards others, no other behavioral symptoms not directed toward others, no rejection of care, total dependence on most ADLs and use of a wheelchair.
Record review of Resident #8's undated Care Plan revealed, focus- Resident #8 was a smoker with potential for injury.
Record review of Resident #8's Incident/Accident Report dated 11/18/22 at 07:30 PM revealed, Resident #7 punched Resident #8 in the mouth at 07:00 PM resulting in a laceration to the lip while outside in the smoke area.
Record review of Resident #8's Progress Notes dated 11/19/22 at 07:03 AM revealed, Resident #7 punched Resident #8 on 11/18/22 at 07:00 PM in the mouth when both of them were in the smoking area and Resident #8 had a deep laceration to his lip. Resident #8 stated Resident #7 punched him because he told him to stop assaulting staff because of cigarettes. Resident #8 was assessed, and MD was notified about laceration who gave orders for the resident to be sent out to the hospital for sutures. Resident #8 was sent to the hospital on [DATE] at 07:00 PM.
Record review of Resident #8's Progress Notes dated 11/19/22 at 07:33 AM revealed, Resident #8 returned from the hospital on [DATE] at 04:00 AM and did not appear to have stitches.
Record review of Resident #8's Progress Notes dated 11/19/22 at 11:31 AM revealed, Resident #8 said Resident #7 threw finger at him and was yelling at him. Resident #8 was escorted out of the dining room to go out during smoke time.
Record review of Resident #8's Physician Note dated 11/22/22 revealed, Resident #8 was reportedly punched in the face by another resident (Resident #7). Resident #8 sustained a laceration to the lip; he was sent to the ER however he did not have any sutures placed.
Record review of Resident #8's Progress Note dated 05/03/22 revealed, Resident #8 got hit by another resident (Resident #7) on his chest in the dining room. Resident #8 said he was yelling for someone to adjust him properly in his chair and the Resident #7 got irritated wheeled close to him and hit him in the chest. Head to toe assessment completed and Resident #8 had no bruising or swelling noted.
Record review of Resident #8's Progress Notes dated 05/17/23 at 07:30 PM revealed, Resident #8 got into a fight with Resident #7 on the smoking patio but the incident was not witnessed. Resident #7 hit Resident #8 on the lips chest and neck. Resident #8 was observed to have bruised lips, a purple bruise on the neck/throat area from trauma and Resident #8 reported Resident #7 burned him with a cigarette to which a blister was observed.
Record review of Resident #8's Physician Note dated 05/23/23 signed by MD A revealed, chief complaint: follow up for coffee burn, cigarette burn, sunburn and trauma to neck. MD A was notified by staff on 05/23/23 that Resident #8 was in a fight with another resident in which he was punched in the jaw/neck and sustained a cigarette burn to his right arm. Resident #8 still has a bruise to his neck, but the cigarette burn was almost healed.
An observation and Interview on 05/21/23 at 06:27 PM revealed, Resident #8 sitting in his wheelchair in his room, well-groomed and in no immediate distress. Resident #8 said he has had multiple altercations with Resident #7 and he didn't feel safe in the facility when Resident #7 was there. He said Resident #7 always curses at him in the hallways, the dining room and in the smoking area every day. Resident #8 said the facility has made no efforts to move Resident #7 so they don't meet in the hallway, change their dinning or smoking breaks and did not ensure they were separated or supervised during meals in the dining room or smoke breaks in the courtyard even though he had made multiple complaints. Resident #8 said Resident #7 has punched him in the chest and lip on multiple occasions causing him to bleed and get stitches. He said in the last incident Resident #7 burned him on his arm with a cigarette. He said the facility have taken no action to ensure he was safe from Resident #7.
In an interview on 05/17/23 at 08:45 AM, the Assistant Administrator said on 05/03/23 he heard Resident #8 screaming and observed Resident #7 pushing back in his wheelchair. He said the nurses reported that Resident #7 hit Resident #8 twice in the chest because Resident #8 was screaming which agitated Resident #7 and caused him to hit him in response. The Assistant Administrator said the residents were separated and there have been no incidents since then. He said there had been previous incidents between Resident #7 and Resident #8 in the smoking area, when Resident #8 took up for the staff so Resident #7 hit him in the face. The Assistant Administrator said he believed Resident #8 was triggered by loud noises.
In an interview on 05/22/23 at 04:00 PM, the Assistant Administrator said following the incident on 05/18/23 Resident #7 was sent out to a behavioral hospital and he would not be returning to the facility. He said Resident #7 and Resident #8 have had multiple altercations in the smoking area and the dining area. He said Resident #7 and Resident #8 normally take their smoking break or are sitting in the dining area together and to his knowledge there have never been measures in place to ensure that these two residents were separated.
Resident #5
Record review of Resident #5's face sheet, dated 5/18/2023, reflected a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included Hemiplegia (paralysis of one side of the body), Cognitive Communication Deficit, Unspecified Lack of coordination.
Record review of Resident #5's Annual MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, limited to extensive assistance for most ADLs, and personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #5's Care Plan dated 03/16/23 revealed, focus- at risk for confusion, aggression and decline in ADL related to dementia; goal- be able to function in the environment safely; intervention- administer medication as ordered by MD, assist resident with ADL's.
Record review
CRITICAL
(K)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure each resident received adequate supervision and ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure each resident received adequate supervision and assistance devices to prevent accidents for 7 of 12 residents (Resident #2, Resident #6, Resident #7, Resident #8, Resident #9, Resident #10 and Resident #13) reviewed for supervision.
1. The facility failed to provide adequate supervision for Resident #2, a resident with severe IDD and behaviors, by placing him in the same room as Resident #6 which resulted in Resident #2 suffering from multiple occasions of abuse on 03/31/23.
2. The facility failed to provide adequate supervision for Resident #8 and Resident #7 which resulted in Resident #8 suffering from multiple incidents of abuse by Resident #7 which included a busted lip and a cigarette burn.
3. The facility failed to provide adequate supervision to prevent Resident #9 and Resident #10 from suffering from abuse from Resident #2, a resident with severe IDD and behaviors by placing them in the same room.
4. The facility failed to provide adequate supervision to Resident #13 (identified outside of the IJ), to prevent an injury of unknown origin which resulted in hospitalization with bilateral (both sides) hip fractures which required surgical repair.
An Immediate Jeopardy (IJ) situation was identified on 05/22/23 at 03:21 PM. While the IJ was removed on 05/29/23 at 07:10 PM, the facility remained out of compliance at an H (severity level of actual harm that is not immediate and a scope of pattern)due to the facility's need to evaluate the effectiveness of the corrective systems.
These failures could place residents at risk of increased abuse, major injury, and a decreased quality of life.
Findings include:
Resident #2
Record review of Resident #2's face sheet, dated 05/23/23, revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included: unspecified dementia, depression, difficulty swallowing, G-tube (a tube that goes into the stomach to provide food and medications), anxiety disorders, left hand contractures, right hand contractures and sever intellectual disabilities.
Record review of Resident #2's Quarterly MDS, dated [DATE], revealed unclear speech, the resident was rarely understood, sometimes understands, had severely impaired cognition as indicated by a BIMS score of 00 out of 15, no response to resident mood interview questions, no documented behavioral symptoms (physical behaviors directed towards others, verbal behavioral symptoms directed to others or other behavioral symptoms not directed towards others), no rejection of care, no wandering, total dependence on all ADLs, use of a wheelchair, always incontinent of both bladder and bowel, non-traumatic brain dysfunction and left and right hand contractures.
Record review of Resident #2's, undated, Care Plan, printed 05/16/23, revealed a focus-IDD Resident #2 was identified as PASRR positive related to intellectual disability; intervention- provide recommended services (habilitation coordination, independent living skills training and OT). Focus- nonverbal for communication needs/wants; potential for unmet needs/social isolation/boredom, escalating anxiety and agitation; intervention- provide emotional support to resident, refer resident for additional support relative to potential for escalating behaviors, referrals to psychiatric services for medication management and stabilization of behaviors. Focus- 2/09/23 Resident #2 was not hitting his roommate; intervention- resident was moved to another room. No incidents of physical aggression were documented on the Resident #2's care plan. There was no documentation of Resident #2's type of behaviors.
Record review of Resident #2's Census List starting at admission [DATE] to 05/18/23 revealed, since 01/2023 Resident #2 has had 3 room changes.
Record review of Resident #2's Psychiatric Assessment, dated 09/16/22, signed by the Psychiatric NP revealed, reason for referral: anxiety, irritability, anger, non-verbal with a history of resistance and combative behaviors. Collateral information: aggression on and off.
Record review of Resident #2's Nursing Note, dated 02/10/23 at 01:34 PM, and signed by LVN B revealed, Resident #2 initiated physical aggression against his roommate (Resident #9) on 02/09/23 LVN B was notified by the housekeeper that she saw Resident #2 hit his roommate while in bed. The roommate was moved out from room immediately.
Record review of Resident #2's Nursing Note, dated 02/22/23 at 05:46 PM, signed by LVN B, revealed Patient is combative , hitting other patients. Patient was seen on his roommate's (Resident #10) body. Roommate (Resident #10) stated take this man out of here, I want peace. Resident #2 was taken to another room. Resident #2 was seen hitting other patients on the hallway, refused to stay in room.
Record review of Resident #2's Psychiatric Provider note, dated 02/22/23, revealed Resident #2 was awake and agitated, monitored for behaviors and staff reported Resident #2 was increasingly agitated and aggressive. He was attempting to hit staff. Orders to send to behavior hospital will be provided.
Record review of Resident #2's Nursing Note, dated 02/23/23 at 09:15 AM, signed by LVN B revealed Patient is becoming a threat to other patients and staff. He refused to stay in room . Patient in hallway hitting everyone passing by. Patient needs to be moved to a psych hospital ASAP.
Record review of Resident #2's Psychiatric Assessment, dated 02/24/23, signed by the Psychiatric NP, revealed reason for referral: aggression, hitting staff, hitting other residents, safety to self. Collateral Information: Staff reports patient has intermittent aggression towards others and fluctuating mood. Assessment/Plan: increased Risperdal (an antipsychotic) due to physical aggression, reported paranoia and negative symptoms. Severe IDD- is not treated with medications. There was no reference of the resident's appropriateness to have a roommate.
Record review of Resident #2's Psychiatric Provider Note, dated 02/24/23, revealed behavioral hospital admission denied. The note did not include the reason Resident #2's behavioral hospital admission was denied.
Record review of Resident #2's Nursing Note, dated 03/31/23 at 11:55 AM, signed by LVN C, revealed at about 09:35 AM Resident #2's roommate (Resident #6) was standing over residents' wheelchair pushing wheelchair over resident. Resident #2 was noted to be lying on the floor between bed and wheelchair with blood coming from his mouth. LVN C separated the residents and Resident #6 got into bed and stated somebody better get him before I kill him. Laceration noted to upper lip area, Resident #2 was brought to the nurses station in a wheelchair at which he was observed to hit another resident while sitting at the nursing station. At this time facility is working on room changes for resident and possible admit to psych facility.
Record review of Resident #2's Nursing Note, dated 03/31/23 at 01:12 PM, signed by LVN B, revealed LVN B was told by staff that at 08:00 AM Resident #2 was hit by his roommate (Resident #6) because he was close to his bed so the patient was taken out of the room. At 09:00 AM, Resident #2 was returned to his bed because he was throwing himself off the wheelchair at which point another staff saw Resident #6 hitting Resident #2 using a wheelchair. At 11:02 AM, LVN B observed Resident #6 hitting Resident #2 with a shoe.
Record review of Resident #2's Social Worker Notes, dated 03/31/23, signed by Social Worker A revealed, referral made for inpatient psych evaluation and stay for Resident #2 but admission was denied due to resident being unable to advocate for himself. Resident sent out for acute medical ER for evaluation. Please Note when resident returns to facility, he will need to go to a different room from previous room with roommate.
Record review of Resident #2's Psychiatric Assessment, dated 04/06/23, signed by the Psychiatric NP, revealed reason for referral: aggression, hitting staff, hitting other residents, safety to self. Collateral Information: staff reports patient can be irritable and restless.
An observation on 05/17/23 at 11:55 AM revealed, Resident #2 on his knees on the floor playing with his gown on the side of his fall mat.
Resident #6
Record review of Resident #6's face sheet, dated 05/17/23, revealed an [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included: type 2 diabetes, bipolar disorder, delusional disorders, unspecified psychosis and hypertension.
Record review of Resident #6's Quarterly MDS, dated [DATE], revealed the resident had severely impaired cognition as indicated by a BIMS score of 03 out of 15, no signs of delirium, no rejection of care, supervision with most ADLs, use of a wheelchair and was occasionally incontinent of both bladder and bowel.
Record review of Resident #6's, undated, Care Plan, printed 05/17/23, revealed, focus- PASRR positive related to severe mental illness; intervention- continue psychiatrist services at the facility. Focus- diagnosis of bipolar disorder with risk for inappropriate behaviors; Goal- Resident #6 will not harm himself or others; intervention- psych consult, monitor behaviors every shift. Focus- Resident #6 has displayed frequent episodes of refusal of medications and ADL care and is at risk for injury; Interventions- keep MD/NP informed of resident's refusal of medications and/or ADL care. Focus initiated on 10/28/21 and revised on 04/20/22- diagnoses of schizophrenia, bipolar disorder, psychosis, delusional disorder. Sometimes became aggressive with facility properties and staff. Focus- ADL self-care deficits and was at risk for further decline in ADL functioning and injury; intervention- Resident #6 will be well dressed, groomed and clean; intervention- 1on1 for personal hygiene.
Record review of Resident #6's Psychiatric Subsequent Assessment, dated 03/03/23, and signed by the Psychiatric NP, revealed Mental Status Examination- risk of aggression none.
Record review of Resident #6's Psychiatric Subsequent Assessment, dated 03/22/23, and signed by the Psychiatric NP, revealed Mental Status Examination- risk of aggression none.
Record review of Resident #6's Incident and Accident Report, dated 03/31/23, signed by LVN B revealed LVN B was informed by staff that at 08:00 AM Resident #6 was seen hitting his roommate (Resident #2) because he was close to his bed. Another staff also saw roommate Resident #6 hitting Resident #2 with a wheelchair. At 11:02 AM, LVN B also saw Resident #6 hitting Resident #2 with a shoe.
Record review of Resident #6's Psychological Services Supportive Care Progress Note from 03/29/23 to 04/19/23, revealed no reference to Resident #6 assaulting Resident #2 on 3 different occasions on 03/31/23.
Record review of Resident #6's Psychiatric Subsequent Assessment, dated 04/14/23, and signed by the Psychiatric NP, revealed Collateral Information: staff reports Resident #6 has been refusing his medication for weeks and had behavioral physical incident with his roommate. Mental Status Examination- risk of aggression none.
An observation and interview on 05/18/23 at 12:00 PM revealed, Resident #6 lying in bed in no immediate distress. Resident #6 said he did not remember any incidents of physical aggression with Resident #2.
In an interview of 05/17/23 at 11:22 AM, LVN B said Resident #6 was usually verbally and physically aggressive and did not want to be disturbed. She said on 03/31/23 Resident #6 attacked Resident #2 on three different occasions of which she witnessed the third. LVN B said she was informed Resident #6 had hit Resident #2 once in the morning and later on in the morning Resident #6 pushed a wheelchair over Resident #2 as he laid on the floor causing Resident #2 to bleed from the mouth. She said Resident #2 was initially removed from the room but he was later returned to the same room as Resident #6 because there was no other room to place him and Resident #2 kept throwing himself on the floor and it was at that point she witnessed Resident #6 hit Resident #2 with a shoe. LVN B said she immediately separated the two residents and placed Resident #2 at the nursing station until he was sent out for an evaluation. She said the expectation for resident to resident altercations was the resident's be immediately separated to prevent further abuse and Resident #2 should not have been returned to the same room as Resident #6.
In an interview on 05/18/23 at 11:43 AM, the Administrator said she failed to identify Resident #6 was the perpetrator of abuse against Resident #2 on 03/31/23. She said she believed Resident #1 assaulted Resident #2 and completed her investigation based on her. The Administrator said she did not look into Resident #6 at all because she had not identified him as the assailant, she did not notify the provider about Resident #6's aggression and no corrective action was taken about Resident #6's assault of Resident #2. She said since she did not investigate Resident #6 she did not know staff identified him as being physically aggressive or that the NP would be removing Resident #6's psych meds due to the resident refusing. The Administrator said based on the information she learned about Resident #6, it was not appropriate for the resident to have a roommate due to him being a danger to others. She said failure to investigate the correct resident could place residents at risk of injury.
In an interview on 05/18/23 at 12:56, the Psychiatric NP said Resident #6 had history of aggression and she was never informed of the incidents of abuse between Resident #6 and Resident #2 that occurred on 03/31/23. She said Resident #6 had been refusing all his medications including his psych medications so her plan was to GDR to discontinue all his medications. The Psychiatric NP said the facility was expected to notify her of any cases of physical aggression in any residents being followed but it would not have mattered in this case because Resident #6 had refused all his medication so she could not make any pharmaceutical interventions and the therapist handled non-pharmaceutical interventions. When asked how Resident #6's behaviors would be controlled and if his lack of medication would place others in danger the Psychiatric NP said if Resident #6 was deemed to be a risk to himself or others then he would have to be sent out to a behavioral hospital.
Resident #9
Record review of Resident #9's face sheet, dated 05/23/23, revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included: dementia and bipolar disorder with psychotic features.
Record review of Resident #9's Quarterly MDS, dated [DATE], revealed severely impaired cognition as indicated by a BIMS score of 00 out of 15, total dependence on most ADLs and always incontinent of both bladder and bowel.
Record review of Resident #9's Care Plan, dated 05/25/23, revealed Focus- Resident #9 had a potential to be verbally/physically aggressive behaviors related bipolar disorder; interventions- analyze key times, places, circumstances, triggers and what de-escalates behaviors and document.
Record review of Resident #9's Psychiatric Subsequent Assessment, dated 12/16/22, signed by the Psychiatric NP, revealed, mental status examination- risk of aggression: physical.
Record review of Resident #9's Psychiatric Subsequent Assessment, dated 01/12/23, signed by the Psychiatric NP, revealed, mental status examination- risk of aggression: physical.
Record review of Resident #9's Progress Notes, dated 02/10/23, and signed by LVN B, revealed the housekeeper stated she saw Resident #9 being hit by his roommate (Resident #2). Resident #6 was moved out from the room immediately, a head to toe assessment was performed and no bruising or bleeding was noted.
Record review of Resident #9's Psychiatric Subsequent Assessment, dated 03/13/23, signed by the Psychiatric NP, revealed mental status examination- risk of aggression: physical. Collateral Information: no mood or behavior changes reported by staff.
Resident #10
Record review of Resident #10's face sheet, dated 05/23/23, revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included: type 2 diabetes, partial traumatic amputation level between knee and ankle and chronic pain syndrome.
Record review of Resident #10's quarterly MDS, dated [DATE], revealed severely impaired cognition as indicated by a BIMS score of 00 out of 15, no behaviors, total dependence on most ADLs.
Record review of Resident #10's, undated, Care Plan, printed 05/25/23, revealed, focus- below the right knee amputation. There was no documentation of any behaviors or aggression in Resident #10's care plan.
Record review of Resident #10's 02/2023 Progress Notes revealed, no documentation of Resident #10 being hit by Resident #2.
Record review of Resident #10's Census List, printed 05/18/23, revealed Resident #10 was in room [ROOM NUMBER]-A from 02/11/23 to 02/23/23.
In an interview on 05/17/23 at 11:22 AM, LVN B said Resident #2's behaviors involved throwing himself on the floor, throwing himself on roommates, hitting residents and staff. She said Resident #2 would always instigate altercations with his roommates and she felt like Resident #2 should be in a room by himself because of his behaviors. She said Resident #2 was a fall risk and the idea from administration was to place him with a roommate that could watch him and report any falls or injuries Resident #2 may suffer. LVN B said Resident #2 had multiple altercations with different roommates like Resident #6, Resident #9 and Resident #10. LVN B said Resident #2 had a severe intellectual disability and could not control his behaviors, and he did not do it intentionally and did not understand what he was doing to others.
In an interview on 05/18/23 at 12:43 PM, Resident #31 said his roommate Resident #2 had a history of hitting other residents. He said prior to rooming with Resident #2 the resident had hit him in the hallway so he was concerned about rooming with him in case he hit him, but he guessed the facility put them together so he could look out for Resident #2 since he falls. Resident #31 said so far he had not had any issues with Resident #2 because the resident was sick. He said Resident #2 would get on the floor and just stare at him, roll off his bed blocking the door. Resident #31 said he had not had any issues with Resident #2 so far but if he did he would hurt Resident #2.
In an interview on 05/18/23 at 12:56, the Psychiatric NP said Resident #2 admitted to the facility with a diagnosis of severe IDD. She said his behaviors included jumping off the bed, hitting and touching others and she could see him instigating altercations with other residents. She said these behaviors were his baseline and it could be troublesome to his roommates. When asked if Resident #2 was appropriate for a roommate, the Psychiatric NP would not answer.
Resident #7
Record review of Resident #7's face sheet, dated 05/23/23, revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included: dementia without behavioral disturbance, psychotic disturbance, depression and anxiety.
Record review of Resident #7's quarterly MDS, dated [DATE], revealed moderately impaired cognition as indicated by a BIMS score of 10 out of 15, no potential indicators of psychosis such as hallucinations and delusions. No behavioral symptoms directed towards others, no verbal behavioral symptoms directed towards others, no behavioral symptoms not directed towards others, supervision needed for locomotion on the unit, supervision needed for location off the unit and use of a manual wheelchair.
Record review of Resident #7's, undated, Care Plan revealed, focus- have verbal aggressive behavior (cussing staff) related to dementia. Focus- Resident #7 has been physically aggressive; goal- Resident #7 would demonstrate effective coping skills through the review date.
Record review of Resident #7's Incident by Incident Type Report from 11/01/22 to 05/23/23, revealed Resident #7 initiated 3 separate incidents of physical aggression on 11/19/22, 05/03/23 and 05/17/23.
Record review of Resident #7's Psychiatric Subsequent Assessment, dated 11/18/22, and signed by the Psychiatric NP, revealed reason for referral: verbal aggression and resistance to care. Collateral information: staff reports patient behaviors have not worsened, patent calmer since medication changes. Mental Status Examination- risk of aggression: none.
Record review of Resident #7's Progress Notes, dated 11/19/22 at 9:56 PM, revealed Resident #7 assaulted another resident (Resident #8) outside in the smoking area. He punched him on the mouth which resulted in a laceration on the lip, the residents were separated and the provider, DON and Administrator were notified.
Record review of Resident #7's Progress Notes, dated 11/21/22 at 11:16 AM, and signed by DON C revealed Resident #6 had a history of assaulting people and due to his institutionalized mentality he would continue to strike out physically and he was not appropriate for the facility. Resident #6 was unapologetic about his behavior and repeatedly stated if he says anything to me I will hit him again. Staff continued to make frequent rounds monitoring Resident #6's interactions with others.
Record review of Resident #7's Progress Notes, dated 11/21/22 at 02:09 PM, and signed by the Social Worker B, RP notified Resident #7 was not appropriate for continued stay in the interest of safety for others. During past months since admission Resident #7 had significant physically aggressive behaviors towards other residents.
Record review of Resident #7's 'Psychiatric Subsequent Assessment, dated 12/03/22, revealed patient admits he recently had an altercation with another resident and stated it wasn't his fault. Collateral Information: staff reports patient recently punched another resident in the face. Reports there was an altercation in the smoking area.
Record review of Resident #7's Fair Hearing Medicaid Nursing Facility Discharge letter, dated 01/12/23, revealed the facility could not discharge Resident #7 based on events that occurred on or prior to a discharge letter issued on 11/29/22 because, the hearing officer did not receive evidence from the facility prior to the hearing and a representative from the facility was not present at the hearing on 12/28/22 to explain or support the facility's actions to discharge Resident #7 so the Hearings Officer closed the record without a response from the facility.
Record review of Resident #7's Progress Notes, dated 05/03/23 at 05:15 AM, revealed Resident #7 struck another resident in the dining area, the resident was escorted back to his room and both parties were divided.
Record review of Resident #7's Physician's Notes, dated 05/15/23, revealed Resident #7 continued to be receptive to supportive care and there were no changes in moods or behaviors. There were no complaints at this time.
Record review of Resident #7's Progress Notes, dated 05/17/23 at 10:36 PM, revealed at 07:30 AM Resident #8 was brought to the nursing station and told the nurse Resident #7 hit him in the face and the chest. Resident #7 said Resident #8 called him a derogatory term and that was the reason he punched him in the face.
Record review of Resident #7's Social Worker A, dated 05/18/23 at 10:44 AM, revealed Resident #7 hit another resident (Resident #8) late in the evening yesterday. Resident would benefit from emergency psych evaluation as he was a current threat to other residents due to his disorientation and confusion.
An observation and interview on 05/17/23 at 09:55 AM revealed Resident #7 lying in bed well-groomed and in no immediate distress. He said a white man in a wheelchair hit him in the back so he came back and hit him back. He said Resident #8 talked about his mother and that was why he hit him. He said he had not had any other issues with any other residents and no other issues with Resident #7.
In an interview on 05/24/23 at 01:16 PM, the Assistant Administrator said there was no incident report on record for the incident involving Residents #7 and #8 on 11/19/22. He said following any accident/incidents which include resident to resident altercations, an accident/incident report must be completed to detail the event but he did not know why the incident had not been document
Resident #8
Record review of Resident #8's face sheet, printed 06/15/23, revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included: paraplegia (paralysis of the legs and lower body), history of traumatic brain injury, type 2 diabetes, mood disorder, assault by unspecified firearm.
Record review of Resident #8's quarterly MDS, dated [DATE], revealed intact cognition as indicated by a BIMS score of 15 out of 15, no signs of delirium or hallucinations, no physical behavioral symptoms directed toward others, no verbal behavioral symptoms directed towards others, no other behavioral symptoms not directed toward others, no rejection of care, total dependence on most ADLs and use of a wheelchair.
Record review of Resident #8's, undated, Care Plan revealed, focus- Resident #8 was a smoker with potential for injury.
Record review of Resident #8's Incident/Accident Report, dated 11/18/22 at 07:30 PM, revealed Resident #8 punched Resident #7 in the mouth at 07:00 PM which resulted in a laceration to the lip while outside in the smoke area.
Record review of Resident #8's Progress Notes, dated 11/19/22 at 07:03 AM, revealed Resident #7 punched Resident #8 on 11/18/22 at 07:00 PM in the mouth when both of them were in the smoking area and Resident #8 had a deep laceration to his lip. Resident #8 stated Resident #7 punched him because he told him to stop assaulting staff because of cigarettes. Resident #8 was assessed and MD was notified about the laceration and gave orders for the resident to be sent out to the hospital for sutures. Resident #8 was sent to the hospital on [DATE] at 07:00 PM.
Record review of Resident #8's Progress Notes, dated 11/19/22 at 07:33 AM, revealed Resident #8 returned from the hospital on [DATE] at 04:00 AM.
Record review of Resident #8's Progress Notes, dated 11/19/22 at 11:31 AM, revealed Resident #8 said Resident #7 pointed a finger at him and was yelling at him. Resident #8 was escorted out of the dining room to go out during smoke time.
Record review of Resident #8's Physician Note dated 11/22/22 revealed, Resident #8 was reportedly punched in the face by another resident (Resident #7). Resident #8 sustained a laceration to the lip, he was sent to the ER however he did not have any sutures placed.
Record review of Resident #8's Progress Note, dated 05/03/22, revealed Resident #8 got hit by another resident (Resident #7) on his chest in the dining room. Resident #8 said he was yelling for someone to adjust him properly in his chair and Resident #7 got irritated, wheeled close to him and hit him in the chest. Head to toe assessment completed and Resident #8 had no bruising or swelling noted.
Record review of Resident #8's Progress Notes, dated 05/17/23 at 07:30 PM, revealed Resident #8 got into a fight with Resident #7 on the smoking patio but the incident was not witnessed. Resident #7 hit Resident #7 on the lips, check and neck. Resident #8 was observed to have bruised lips, a purple bruise on the neck/throat area from trauma and Resident #8 reported Resident #7 burned him with a cigarette to which a blister was observed.
Record review of Resident #8's Physician Note, dated 05/23/23, signed by MD A revealed chief complaint: follow up for coffee burn, cigarette burn, sunburn and trauma to neck. MD A was notified by staff on 05/23/23 that Resident #8 was in a fight with another resident in which he was punched in the jaw/neck and sustained a cigarette burn to his right arm. Resident #8 still had a bruise to his neck but the cigarette burn was almost healed.
An observation and interview on 05/21/23 at 06:27 PM revealed, Resident #8 sitting in his wheelchair in his room, well-groomed and in no immediate distress. Resident #8 said he had multiple altercations with Resident #7 and he didn't feel safe in the facility when Resident #7 was there. He said Resident #7 always cursed at him in the hallways , the dining room and in the smoking area every day. Resident #8 said the facility made no efforts to move Resident #7 so they don't meet in the hallway, change their dinning or smoking breaks and did not ensure they were separated or supervised during meals in the dining room or smoke breaks in the courtyard even though he had made multiple complaints. Resident #8 said Resident #7 punched him in the chest and lip on multiple occasions causing him to bleed and get stitches. He said in the last incident Resident #7 burned him on his arm with a cigarette. He said the facility have taken no action to ensure he was safe from Resident #7.
In an interview on 05/17/23 at 08:45 AM, the Assistant Administrator said on 05/03/23 he heard Resident #8 screaming and observed Resident #7 pushing back. He said the nurses reported Resident #7 hit Resident #8 twice in the chest because Resident #8 was screaming which agitated Resident #7 and caused him to hit him in response. The Assistant Administrator said the residents were separated and there were no incidents since then. He said there had been previous incidents between Resident #7 and Resident #8 in the smoking area, when Resident #8 took up for the staff so Resident #7 hit him in the face. The Administrator said he believed Resident #8 was triggered by loud noises.
In an interview on 05/22/23 at 04:00 PM, the Assistant Administrator said following the incident on 05/18/23 Resident #7 was sent out to a behavioral hospital and he would not be returning. He said Resident #7 and Resident #8 had multiple altercations in the smoking area and the dining area. He said Resident #7 and Resident #8 normally took their smoking break or dining area together and to his knowledge there had never been measures in place to ensure these two residents were separated. He could not provide a reason why interventions were not put into place or why additional supervision was not provided to Resident #7 or Resident #8 to prevent further altercations.
In an interview on 05/16/23 at 09:00 AM, the Administrator said she was the abuse coordinator and she was responsible for reporting and investigating all allegations of abuse and neglect. She said when there was a resident to resident altercation nursing staff were expected to separate the resident's immediately to ensure their safety, complete head to toe assessments and then notify the family, the MD and then the facility administration. She said if residents had a history of physical aggression they should be supervised or separated from others to ensure they were not a danger to others. The Administrator said failure to provide adequate supervision following an allegation/incident of abuse placed residents at risk of further abuse and injury.
In an interview on 05/16/23 at 09:05 AM, DON A said following a resident to resident altercation residents must be immediately separated for safety, a head to toe assessment must be completed and documented. She said at no point in time should a resident be returned to the same room as the assailant and in the long term the residents should not be left alone unsupervised in the same area for safety.
In an interview on 05/18/23 at 10:30 AM, the Administrator said she was the facility abuse coordinator and was responsible for investigating all allegations of abuse. The Administrator was unable to describe what action or supervision was provided to prevent abuse with Resident #2, Resident #6, Resident #7, Resident #8, Resident #9 and Reside[TRUNCATED]
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Quality of Care
(Tag F0684)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure, based on the comprehensive assessment of a resident, residen...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure, based on the comprehensive assessment of a resident, residents received treatment and care in accordance with professional standards of practice the comprehensive person-centered care plan and the residents choices 2 of 12 residents (Resident #11 and Resident #12) reviewed for quality of care.
1. The facility failed to take appropriate action following Resident #11's fall by picking the resident up before completing an assessment and starting neurological checks 3 hours after the fall.
2. The facility failed to ensure Resident #12, who had suffered from a hip fracture and did not walk which resulted in the resident suffering from pain and discomfort and was unable to receive dialysis.
3. The facility failed to assess Resident #12 after returning to the facility after she was denied dialysis due to being too ill.
These failures could place residents at risk for a delay of care or treatment, pain and suffering.
Findings include:
Resident # 11
Record review of Resident #11's face sheet, dated [DATE], revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included: fracture of the left thumb, skin infection, type 2 diabetes, depression and unspecified intellectual disabilities.
Record review of Resident #11's Annual MDS, dated [DATE], revealed serious mental illness, intellectual disability, moderately impaired cognition as indicated by a BIMS score of 08 out of 15, total dependence on most ADLs, use of a wheelchair and always incontinent of both bladder and bowel.
Record review of Resident #11's Care Plan, printed [DATE], revealed a focus of- high risk for falls related to diabetes, not aware of the safety need, and history of falls and ambulating without assistance. Interventions- encourage Resident #11 to accept assistance from staff with ambulation and transfers; follow facility fall protocol.
Record review of Resident #11's Progress Notes, dated [DATE] and printed on [DATE], at 04:48 PM revealed, no reported falls on [DATE].
Record review of Resident #11's Neurological Record, dated [DATE], revealed neurological checks were not started on Resident #11 until 10:45 PM.
Record review of the facility submitted email to CII dated [DATE] at 08:33 PM revealed, Resident #11's family member reported she found the resident on the floor and he told her he fell taking himself to the bathroom because no one would. Resident #8's family member claimed an agency nurse told him you gonna stay on the floor, I am not gonna pick you up, and then closed the door to silence his cries for help.
Record review of Resident #11's Clinical Assessments, printed on [DATE] at 04:55 PM, revealed no skin or fall assessments were completed after Resident #11's fall on [DATE].
In an interview on [DATE] at 04:18 PM revealed Resident #11's family member said when she arrived at the facility on [DATE] she found the resident on the floor so she began to scream for help. She said the nurse never came to help pick Resident #11 off the floor and she was instead helped by a Janitor to place Resident #11 back in bed. Resident #11's family member said the nurse never assessed the resident following the fall.
In an interview on [DATE] at 09:00 AM the Administrator said Resident #11 reported to his family that Agency Nurse B would not help the resident go to the bathroom and he had an unwitnessed fall. She said Resident #11 said the nurse closed the door on him as he lay on the bathroom floor in order to mute his cries for help. She said Resident #11 was not sent out to the hospital because the Resident could recall what happened. The Administrator said when she was notified about the allegation against Agency #2 she immediately so she sent the nurse home.
An observation and interview on [DATE] at 11:15 AM revealed, Resident #11 well dressed and in no immediate distress sitting in wheelchair in right outside of his door, the resident had were no visible bruises or injuries Resident #11 said he fell on [DATE] and [DATE], hit his head on both occasions but only went to the hospital on [DATE]. He said the nursing staff picked him up and he felt safe in the facility.
In an interview on [DATE] at 08:26 AM, Agency Nurse B when she arrived for her evening shift at around 6:30 AM she did a cursory inspection of her residents and she observed Resident #11 in his wheelchair. Agency Nurse B said no more than 20 minutes after her arrival to her shift she heard Resident #11's family member scream and when she went to investigate she found the resident on the floor of the bathroom. She said she immediately left to get a Hoyer lift and extra assistance but there was no one on the floor so by the time she returned to Resident #1 and his family member had a member of the floor staff helping Resident #11 up. Agency Nurse B could not identify the floor staff that helped Resident #1 up. She said she was unable to initiate any assessments before the resident was picked up off the floor. Agency Nurse B said she was not trained on the facility fall policy prior to working at the facility so she was overwhelmed by the incident. She said due to the family members complaint, she was told to leave the facility shortly after the incident so she did not get to document anything and did not start Neuros.
In an interview on [DATE] at 08:56 AM, RN C said Agency Nurse B informed her Resident #11 was on the floor so they both went to look for a CNA but by the time they returned to Resident #11 a member of the dietary [NAME] had helped the resident up. She Said Agency Nurse B was responsible for ensuring the facility fall protocol was followed following Resident #11's fall and she did not know what the agency nurse did or did not do. She said shortly after the incident Agency Nurse B said she was sent home by the Administrator and left a little after 07:00 PM. RN C said she contacted the Unit Manager at 07:15 PM for coverage when the Agency Nurse left and the Unit Manager did not arrive at the facility until 10:36 PM. She said during that time between Agency Nurse B leaving and the Unit Manager arriving she was not assigned to take care of Agency Nurse B's patients and she did not perform any assessments on Resident #11 or any other residents. RN C said there was no nurse coverage for Agency Nurse B's residents.
In an interview on [DATE] at 09:11 AM, the Unit Manager said she received a call from the Administrator stating Resident #11's family member reported that when the resident fell and the Agency Nurse shut the door to silence his screams, the Administrator told Agency Nurse B to go home after completing her witness statement and she (unit manager) would have to cover. The Unit Manager said she arrived at the facility at 10:30 PM and started neurological checks on Resident #11 at 10:45 PM. She said to her knowledge no neuro checks were initiated prior to her arrival, there was no documentation of any assessments and no one was covering the patients between Agency Nurse B's departure and her arrival. She said the failure to assess patients before moving them could place them at risk for further injury and a delay in the initiation of neuro checks could result in late identification of a neurological problem.
In an interview on [DATE] at 12:10 PM, DON B said after a resident fell nursing staff were expected to assess the patient prior to moving to prevent further injury, initiate neurological checks and notify the NP especially if the resident could not tell staff how the fall occurred. She said failure to assess residents timely could result in a delay in care.
Record review of the facility policy titled Fall Management, revised 01/2019, revealed in the event of a fall: 1- the resident will not be moved until a nurse evaluates the resident's condition. 2- the resident will be checked for any abnormalities i.e., confusion, level of consciousness. 3- obtain vital signs; 4- complete Range of Motion; 5- initiate neurological checked when residents hit their head or have an unwitnessed fall. 11- document all appropriate information in the medical record. Follow- up documentation is required for 72 hours post fall.
Resident #12
Record review of Resident #12's face sheet, dated [DATE], revealed a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included, [NAME], left hip fracture and dependence on renal dialysis. The Resident discharged from the facility on [DATE] due to cardiac arrest.
Record review of Resident #12's, undated, Care Plan revealed, Focus- dialysis, Resident #12 is at risk for SOB, chest pain; interventions- give medications as ordered, observe feet and hands for edema during rounds. The care plan did not address if Resident #12 was non-weight bearing for her hip fracture or her method of ambulation.
Record review of Resident #12's Progress Notes from admission ([DATE]) to discharge ([DATE]) printed on [DATE] at 12:55 PM revealed:
- [DATE], there were no notes on Resident #12 to reflect her status.
- [DATE] at 06:43 PM, revealed Resident #12 did not receive her dialysis on that day because transportation company organized by the facility to take the resident to the facility picked Resident #12 up and dropped her off late. There was no documentation of the Resident #12 being unable to get dialysis because she was too ill.
-[DATE], there were no notes on Resident #12 to reflect her status.
-[DATE] at 04:40 AM, Resident #12 received 1 tablet of Hydrocodone 10-325 mg due to complaints of pain.
-[DATE] at 12:45 PM sgined by LVN H, nurse was notified by CNA of resident unresponsive. Upon entering patient room patient noted torso laying supine with legs on floor. Unresponsive. No pulse. Warm. Patient moved to floor and CPR initiated at 1155. 911 called. Blood sugar 213. AED applied by EMS no shock advised CPR continued by EMS. Patient history and meds provided to EMS and sheriff deputy. Patient transferred to the hospital and family notified. There were no other notes between 04:40 AM and 12:45 PM on [DATE] to reflect Reisdent #12's status.
Record review of Resident #12's Clinical Assessments from admission ([DATE]) to discharge ([DATE]) printed on [DATE] at 12:55 PM revealed, there were no clinical assessments documented after Resident #12 was refused dialysis due to her pain and shortness of breath.
Record review of Resident #12' PT Evaluation and Plan of Treatment signed on [DATE] revealed, current referral- Resident #12 was referred to PT due to new onset of decrease in functional mobility, decrease ins strength, decreased coordination, falls/fall risk, fracture, reduced balance when moving, reduced balance when still and pain. Ambulation: required supervision or touching assistance to walk 10 feet, Resident #12's PLOF was independent. The PT assessments for walking 50 feet with two turns, walking 150 feet, walking 10 feet on uneven surfaces and 1 step (curb) were not attempted due to medical conditions or safety concerns. Pain Assessment: intermittent achy pain rated at 6 out of 10 (0 being no pain and 10 being unspeakable pain) when at rest and intermittent achy pain rated at 8 out of 10 when in motion.
Record review of facility email correspondence dated [DATE] at 09:31 AM written by the transportation agency to the facility Regional Director of Operations revealed, the transit driver said Resident #12 exited her room with her walker maybe about 25 to 30 feet then they decided she would take too long to get to the front door so they put her in a wheelchair and I took her from there.
Record review of facility email correspondence dated [DATE] at 09:31 AM written by the transportation agency to the facility Regional Director of Operations revealed, the transit driver reported that when Resident #12 arrived at the dialysis center they were informed the resident did not have an appointment, the dialysis center said they would not dialyze her and that Resident #12 had to come back (to the dialysis center) via stretcher in order to be seen.
Record review of Resident #12's EMR revealed, no documented assessments for Resident #12 after returning from dialysis because she was too ill to receive treatment.
In an interview on [DATE] at 11:15 AM, the Administrator said he did not know why Resident #12 was denied her dialysis treatment.
In an interview on [DATE] at 11:20 AM, the Admissions Coordinator said on [DATE] Resident #12 was walking slowly to the transport to receive dialysis and by the time she arrived at her appointment the dialysis staff said she was not appropriate for dialysis. She said since Resident #12 was too ill to receive dialysis the team sent her back. The Admissions Coordinator could not describe Resident #12's symptoms and could not name who she notified of the reason Resident #12 was denied dialysis.
In an interview on [DATE] at 11:31, LVN G said she did not remember specifics about how Resident #12 ambulated and she was not informed that the resident was refused dialysis due to pain and SOB.
In an interview on [DATE] at 10:39 AM, the Dialysis Center Administrator said when Resident #12 arrived for dialysis on [DATE] she was ill. The resident was walking into the center with a walker and to their knowledge she was supposed to be on a stretcher due to her fracture, so the dialysis staff placed her in a wheelchair but the resident was in too much pain. The Dialysis Center Administrator said their facility did not have the kind of mediation to control Resident #12's pain, the resident was experiencing heavy breathing and Resident #12 told the nurse she could not sit through dialysis because she was in pain. She said the nurse asked Resident #12 if she would like to go to the hospital, which Resident #12 said no. The Dialysis Center Administrator said she attempted to call the facility but no one answered so she sent a note with the driver advising of the situation. She said Resident #12 should not be walking due to her fracture and the pain prevented Resident #12 from receiving dialysis was as a result of her walking.
In an interview on [DATE] at 10:17 AM, the PT Director said Resident #12 was very pleasant and cooperative. He said Resident #12 was not safe to walk because she was not weight bearing on her left leg and the resident should not have been walking on her own without direct supervision. The PT Director said Resident #12 experienced pain rated on a scale of 08 out of 10 due to ambulation and when she got tired she experienced SOB. He said Resident #12 walking put her at risk for compromised healing.
In an interview on [DATE] at 01:55 PM, MD A said he was not notified that Resident #12 did not receive her dialysis or the resident was too ill to receive dialysis. He said he expected nursing staff to notify him of any change of conditions in Resident #12 and the resident be assessed immediately in order to identify and treat any acute health conditions. MD A said if Resident #12 was found to be unstable the resident would have been sent out to the ER for further evaluation but the resident would have been treated in the facility if she was determined to be stable.
In an interview on [DATE] at 06:01 PM, LVN H said she did not remember specific details about Resident #12's ambulation or refusal of dialysis.
In an interview on [DATE] at 01:05 PM, DON B said she was not aware of the details surrounding Resident #12's dialysis or her ambulation but a resident who had been assessed as being unsafe to walk by PT should not be walking because of a risk for pain. She said residents should be evaluated based on their symptoms and if Resident #12 could not have dialysis due to SOB and Pain, nursing staff should have assessed her when she returned to the facility to identify any acute health conditions The DON said a delay in dialysis could result in SOB, discomfort or the resident could code.
In an interview on [DATE] at 12:10 PM, DON B said all residents should be assessed when they had a change of condition and the NP should be notified. She said the NP/provider could then give new orders for treatment or to send the resident out to the hospital for further evaluation. She said nursing staff should have assessed Resident #12 upon her return to the facility since she was noted to be to ill and failure to assess the residents for change of condition like that experienced by Resident #12 could result in worsening of condition.
SERIOUS
(H)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
ADL Care
(Tag F0677)
A resident was harmed · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure a resident who was unable to carry out activitie...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming and personal and oral hygiene for 6 of 25 residents ( Resident #1, Resident #2, Resident #3, Resident #4, Resident #5 and Resident #6) reviewed for ADL care.
1. The facility failed to provide nail care for Resident #1 who suffered from contractures which resulted in overgrown nails that became embedded into his skin. The resident developed a skin infection which required antibiotic treatment and surgical intervention to remove the nail.
2. The facility failed to provide nail care to Resident #2, Resident #3, Resident #4 and Resident #5 who had contractures which resulted in nail lengths approximately ranging from ¼- ½ inch.
3. The facility failed to provide nail care to Resident #6, which resulted in soiled nails and nail lengths of approximately ½ inch.
These failures could place residents at risk of decreased quality of life, skin infections, bone infections and ultimately amputation.
Findings included:
Resident #1
Record review of Resident #1's face sheet, dated 05/16/23, revealed an [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses of: type 2 diabetes and contracture of the unspecified hand.
Record review of Resident #1's Annual MDS, dated [DATE], revealed severely impaired cognition as indicated by a BIMS score of 03 out of 15, extensive to total assistance for most ADLs, total dependence on staff for personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #1's Care Plan, dated 03/16/23, revealed focus- potential impairment to skin integrity of the (bilateral hands) related to contractures; goal- resident will be free from injury (bilateral hands) and other body parts, resident will maintain or develop clean and intact skin; intervention- follow facility protocols for treatment if injury, keep skin clean and dry.
Record review of Resident #1's NP Progress Note, signed 05/04/23, revealed Patient seen today while in his room. He is awake and comfortable. His vitals are acceptable and he shows no signs of acute distress There was no mention of Resident #1's overgrown fingernails.
Record review of Resident #1's Progress Notes, dated 05/06/23 at 01:08 PM, written by Agency Nurse A, revealed, upon applying palm guard to the resident's left hand as ordered the patient was observed to have 4th and 5th fingers on his right hand contracted with fingernails curling into the skin, wet and smelling. The 4th finger was swollen and mild bleeding was observed. Agency Nurse A left a notification in the MD binder for the provider to follow up.
Record review of Resident #1 Physician's Order, dated 05/09/23, revealed, Bactrim DS Oral 800-160 mg, an antibiotic, give 1 tablet by mouth every 12 hours for nail infection to right 4th and 5th finger for 7 days.
Record review of Resident #1's NP Progress Notes, signed 05/11/23, revealed Patient seen today while in his room. His right hand is swollen, mainly around the fourth and fight digit. The fingers are red and swollen with some bleeding present. The nails are ingrown and infected and infection will be treated. Otherwise, his current pain is managed, and he is currently afebrile . Skin- 4th/5th digit ingrown nail on right hand, erythematous (red), bleeding, swollen. Diagnoses/Assessment/Plan: Infection, nail, ingrowing . begin
Bactrim DS BID for 7 days.
Record review of Resident #1's NP Progress Notes, signed 05/13/23, revealed Resident #1 was started on Bactrim secondary to ingrown nails. His bleeding has improved, but the swelling and tenderness remain.
Record review of Resident #1's Hand Surgeon Progress Note, dated 05/17/23, revealed, Assessment: Nail deformity, cellulitis of finger of right hand. Treatment- the affected digit was washed with Betadine (an antiseptic) and saline. Patient will need surgery to remove the overgrown nail. Patient was stated on Augmentin (an antibiotic).
Record review of Resident #1's Hand Surgeon Surgery Information Sheet, dated 05/17/23, revealed procedure- debridement of necrotic (dead) tissue right ring. Description of medical care and surgical procedures: cellulitis (bacterial infection of the skin), nail deformity and abscess (a pocket of pus); Irrigation and debridement of necrotic tissue of the right ring finger and palm.
Record review of Resident #1's MD Progress Notes, signed 05/18/23, revealed, Patient was seen due to concern of finger infection. Patient has severe contractures of the right hand and fingers and has an elongated nail that is curved along the base of the finger and is now cutting into the same finger causing bleeding and swelling, redness, and pain of that finger. I am unclear how long his fingers have been in the contracted state for. Patient refuses any attempts at having a cue tip placed between his fingers to allow me to see the wound due to the pain. He was started on Bactrim about one week prior by NP. Musculoskeletal: right 4th finger with severe contracture with elongated nail with puncture wound of the same finger with bleeding and associated swelling, redness and tenderness. Diagnosis/Assessment/Plan: Cellulitis of fingernail of right, plan- cellulitis of fingernail of right hand-continue with Bactrim and treat for 14 days.
Record review of Resident #1's Progress Notes from 01/01/2023 to 05/16/23, revealed no documentation of continuous refusal of nail care for Resident #1.
Record review of Resident #1's Skin Observations from 01/01/23 to 05/16/23, revealed no documentation of overgrown nails or indications of skin infection.
An observation on 05/16/23 at 12:00 PM revealed, Resident #1 sitting in a wheelchair in the hallway in front of his room. The resident had right and left hand contractures, a palm guard was on the left hand and no palm guard was on the right hand. Resident #1's right 4th and 5th finger were severely contracted on his right hand and blood was observed on the side of his 4th finger. His 4th fingernail was deformed, overgrown at approximately 1 inch long, embedded in the skin on the tip of his finger, curved and contouring down his finger.
An observation on 05/16/23 at 12:35 PM revealed, Resident #1's fingernails were dirty on both hands with thick brown debris were underneath his nails, with the ring (4th) finger and pinky (5th) finger contracted. Resident #1's nails on the 4th and 5th finger were long until the nails had curled underneath digging into the resident's skin resembling bird claws. There was red dry drainage on the inner aspect of the 4th finger and the resident's right hand had a foul smelling odor. Resident #1 was unable to fully extend his 4th and 5th finger because he said it hurt and when he attempted to extend the two fingers a deep indention on the palm of the hand was observed where the small finger was resting. An additional observation of Resident #1's left had revealed, the hand was contracted with thick brown debris under his nails.
In an interview on 05/16/23 at 12:40 PM, Resident #1 said he observed blood on his finger when he woke up the morning of 05/16/23. He said the nursing staff had not provided any care to his bleeding finger.
In an interview on 05/16/23 at 12:45 PM, CNA A said he was Resident #1's assigned CNA. He said the resident did not have a dressing on his finger when he provided care to him in the morning but did not remember if there was blood on Resident #1's finger.
In an interview on 05/16/23 at 01:35 PM, CNA A said CNAs did not provide nail care to residents with contractures, he said nurses were responsible for cleaning/filing/trimming of the nails of residents with contractures. He said he had only provided care to Resident #1 for 1 week and during that time he had observed a foul odor coming from the resident's right hand as well as the resident's overgrown and heavily soiled fingernails. CNA A said he notified Resident #1's nurse of his observation, and the only hand hygiene he performed on the resident was wiping the resident's hands clean with a wet paper towel due to the resident's contractures.
In an interview on 05/16/23 at 02:05 PM, the Director of Rehab said Resident #1 did not receive current PT/OT services. He said Resident #1 had contractures on both hands and in residents with contractures palm guards were used to protect the resident's palms from skin breakdown. The Director of Rehabilitation said he saw Resident #1 a week ago and the resident had a palm guard on his left hand and he did not know if Resident #1 had orders for his right hand. He said long nails in residents with contractures placed them at risk for skin damage and there was a potential for infection.
In an interview on 05/16/23 at 07:02 PM, Family Member #1 said she was not notified by the facility that the resident declined nail care or that the resident had ingrown nails that required antibiotic treatment.
In an interview on 05/17/23 at 09:36 AM, the NP said she assessed Resident #1's right hand and his 4th and 5th nails were well overgrown. She said she received notification in the physician binder on the prior week that nursing staff observed bleeding and swelling to Resident #1's finger. The NP said when she visited the Resident #1 his nail was embedded to the skin, and his finger was swollen, she prescribed Bactrim, an antibiotic, and ordered a podiatrist consult. The NP said prior to that notification she had not been notified of the facility having any issues with Resident #1's fingernails or any refusal of care. She said Resident #1's nails should not have gotten that long, they were well overgrown. and had not received prior notification the resident having excessively long nails or any signs of infection. The NP said Resident #1 should have had palm guards on his right hand and that in addition to proper nail care would have prevented Resident #1's infection of his 4th and 5th fingers.
In an interview on 05/17/23 at 10:20 AM, Agency Nurse A said she worked with Resident #1 on 05/06/23. She said Resident #1 had an order for the application of palm guards to the left hand and after applying the guard as ordered she observed the resident had contractures on his right hand but didn't have orders so she inspected Resident #1's right hands. She said Resident #1's right hand had a fouls smell, his fingers were swollen, had mild bleeding with drainage so she tried to clean it as much as possible. Agency Nurse A said Resident #1's fingernails were so long they had bent over taking the shape of his contracted finger, they had not been cut for a long time. She said she reviewed Resident #1's chart and there were no notes, so she took the initiative to investigate. Agency Nurse A said she notified the therapy department, who said they would assess the patient on the next Monday and she completed a notification to the NP in the provider notification binder.
In an interview on 05/17/23 at 01:55 PM, MD A said Resident #1's hand contractures were so severe that it made it hard to cut his nails leaving his nails overgrown. He said he had received no previous notifications of issues with the resident's fingernails prior to the NP identifying the infection. The MD said based on the level of contractures Resident #1 should have had palm guards on both his hands. He said he did not have specific instructions for nail care in residents with contractures but expected nursing staff provided nail care to maintain a short length and prevent the nail from embedding in the skin.
In an interview on 05/19/23 at 10:58 AM, the Hand Surgeon said he assessed Resident #1 on 05/17/23 and he observed Resident #1's finger nails to be excessively long and it was impossible to cut without surgical intervention because the resident would need a nerve block to cut the fingernail. He said Resident #1's fingers were inflamed infected and very painful so the patient would first complete a course of antibiotics which would help the inflammation. The Hand Surgeon said Resident #1's cellulitis and a soft tissue infection of the palm was as a result of overgrown nails in a resident with contractures that became embedded in the skin.
In an interview on 06/15/23 at 12:00 PM, the Corporate Nurse said the facility could not locate shower sheets for Resident #1.
Resident #2
Record review of Resident #2's face sheet, dated 05/23/23, revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included: unspecified dementia, depression, difficulty swallowing, G-tube (a tube that goes into the stomach to provide food and medications), anxiety disorders, left hand contractures, right hand contractures and severe intellectual disabilities.
Record review of Resident #2's Quarterly MDS, dated [DATE], revealed unclear speech, rarely understood, sometimes understands, severely impaired cognition as indicated by a BIMS score of 00 out of 15, no response to resident mood interview questions, no documented behavioral symptoms (physical behaviors directed towards others, verbal behavioral symptoms directed to others or other behavioral symptoms not directed towards others), no rejection of care, no wandering, total dependence on all ADLs, use of a wheelchair, always incontinent of both bladder and bowel, non-traumatic brain dysfunction and left and right hand contractures.
Record review of Resident #2's, undated, Care Plan revealed no focus area addressing Resident #2's contractures or nail care.
An observation on 05/17/23 at 08:13 AM revealed, Resident #2 was asleep in bed with the left hand contracted and the right hands wore hand rolls with the finger nails approximately ¼ inch long. The resident was not interviewable.
Resident #3
Record review of Resident #3's face sheet, dated 5/18/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included Metabolic encephalopathy (a condition in which brain function is disturbed either temporarily or permanently due to different diseases or toxins in the body), Hemiplegia (paralysis of one side of the body), Contracture of muscle, Left Hip, Left knee, Left upper arm and Right upper arm.
Record review of Resident #3's MDS dated [DATE] revealed, the resident had severely impaired cognition as indicated by a BIMS score of 00 out of 15, extensive to total assistance for most ADLs, total dependence on staff for personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #3's Care Plan, dated 5/10/2023, revealed focus- potential impairment to skin integrity of the bilateral hands, bilateral lower extremities related to contractures; goal- resident will be free from injury (bilateral hands, bilateral lower extremities) and other body parts, resident will maintain or develop clean and intact skin; intervention- follow facility protocols for treatment if injury, keep skin clean and dry.
An observation on 5/17/2023 at 8:34 AM revealed Resident #3 lying in bed with the head of bed at 30 degrees, bed in a low position with a pressure relief mattress, lying on his back with his left arm/hand contracture noted. There were no palm protective barrier noted between fingers and palm of hand, fingernails approximately 1/8th of inch long.
In an observation and Interview on 5/17/2023 at 12:52 DON A said Resident #3's fingernails were too long and needed to be filed.
Resident #4
Record review of Resident #4's face sheet, dated 5/18/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included Vascular Dementia (Vascular dementia is a form of dementia caused by brain damage resulting from restricted blood flow in the brain. It affects someone's thinking skills: such as reasoning, planning, judgement and attention), Hemiplegia (paralysis of one side of the body), Contracture of muscle, left upper arm, and acquired absence of right leg below knee.
Record review of Resident #4's MDS ,dated 02/03/2023, revealed severely impaired cognition as indicated by a BIMS score of 00 out of 15, extensive assistance for ADLs, personal hygiene and was always incontinent of both bladder and bowel.
Record review of Resident #4's Care Plan, dated 5/15/2023, revealed focus- potential impairment to skin integrity related to incontinence of bowel/ bladder, dementia, poor circulation; goal- resident will be free from injury and other body parts, resident will maintain or develop clean and intact skin; intervention- follow facility protocols for treatment if injury, keep skin clean and dry.
An observation on 5/17/23 at 8:32 AM revealed Resident #4 observed lying in bed with the head of the bed at 30 degrees, the bed was in a low position with a pressure relief mattress in place, eyes closed, lying on left side with left hand contracture noted, no pal protective barrier noted between fingers and palm of hand, fingernails were approximately 3/16th inch long.
In an observation and interview on 5/17/2023 at 12:50, DON A said Resident #4's nails were too long needed to be filed.
Resident #5
Record review of Resident #5's face sheet, dated 5/18/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included Hemiplegia (paralysis of one side of the body), cognitive communication deficit and unspecified lack of coordination.
Record review of Resident #5's Annual MDS, dated [DATE], revealed severely impaired cognition as indicated by a BIMS score of 00 out of 15, limited to extensive assistance for most ADLs, and always incontinent of both bladder and bowel.
Record review of Resident #5's Care Plan, dated 03/16/23, revealed focus- at risk for confusion, aggression and decline in ADL related to dementia; goal- be able to function in the environment safely; intervention- administer medication as ordered by MD, assist resident with ADL's.
An observation on 5/16/23 at 11:10 AM revealed Resident #5 sitting in his wheelchair in the common area, left hand contracted, no palm protective barrier noted, fingernails on the left hand were ½ inch long.
Resident #6
Record review of Resident #6's face sheet, dated 05/17/23, revealed an [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses which included: type 2 diabetes, bipolar disorder, delusional disorders, unspecified psychosis and hypertension.
Resident #6 did not have a diagnosis of contractures.
Record review of Resident #6's Quarterly MDS, dated [DATE], revealed severely impaired cognition as indicated by a BIMS score of 03 out of 15, no signs of delirium, no rejection of care, supervision with most ADLs, use of a wheelchair and occasionally incontinent of both bladder and bowel.
Record review of Resident #6's, undated, Care Plan, printed 05/17/23, revealed focus-- Resident #6 has displayed frequent episodes of refusal of medications and ADL cares and is at risk for injury; Interventions- keep MD/NP informed of resident's refusal of medications and/or ADL care. Focus initiated on 10/28/21 and revised on 04/20/22- diagnoses of schizophrenia, bipolar disorder, psychosis, delusional disorder. Sometimes became aggressive with facility properties and staff. Focus- ADL self-care deficits and was at risk for further decline in ADL functioning and injury; intervention- Resident #6 will be well dressed, groomed and clean; intervention- 1on1 for personal hygiene.
An observation and interview on 05/18/23 at 12:00 PM revealed Resident #6 lying in bed in no immediate distress. Resident #6's nails were over ½ long on both hands with heavy dark debris under his nails. Resident #6 said he wanted his nails cut, had no problems with the staff cutting his nails and he could not remember when his nails were last cut. Resident #6 was not observed to have any contractures.
In an Interview on 5/17/2023 at 12:55 PM, the Director of Nurse stated nail care was important in residents with contractures to prevent the nail from becoming embedded in the skin. She stated she was not previously aware of any resident with nail care issues including residents with contractures. The Director of Nursing stated aides were responsible for filling nails, had to provide nail care to residents with contractures and nail care needs were monitored during the shower schedule.
In an interview on 05/17/23 01:55 PM, MD A said he did not have specific orders for nail care in residents with contractures but expected nursing staff to provide nail care to maintain a short length and prevent the nail from embedding in the skin. He said nail care was an expected nursing duty. MD A said he was not aware/informed of any facility residents with significant issues regarding nail care.
In an interview on 05/18/23 at 12:17 PM, the DON A said nail care was important in residents with contractures because overgrown nails could become embedded in the skin causing skin infections. She said CNAs were responsible for nail care and nurses should help aides with nail care in residents with contractures. The DON A said there was no policy specifically for nail care and nail care was monitored with the shower schedule.
In an interview on 05/23/23 at 04:36 PM, the Administrator said the facility did not have a policy that specifically addressed nail care in residents with contractures.
Record review of the facility's, undated, policy titled Nursing Policies and Procedures: Nail Care revealed, it is the policy of this facility that the facility staff will assist the residents with nail care as needed. Residents who are unable to care for their own finger or toenails require staff assistance in keeping nails clean and trimmed.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure all alleged violations involving abuse was repor...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure all alleged violations involving abuse was reported immediately, or not later than 24 hours if the events that caused the allegation do not involve abuse and do not result serious bodily injury, and reported to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term facilities) in accordance with State law through established procedures for 2 of 22 residents (Resident #5 and Resident #22) reviewed for abuse.
1. The facility failed to report an allegation of abuse between Resident #5 and Resident #22 .
This failure could place residents at risk of psychological harm, emotional distress, and further abuse.
Findings included:
Resident #5
Record review of Resident #5's face sheet, dated 5/18/2023, reflected a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included Hemiplegia (paralysis of one side of the body), Cognitive Communication Deficit, Unspecified Lack of coordination.
Record review of Resident #5's Annual MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, limited to extensive assistance for most ADLs, and personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #5's Care Plan dated 03/16/23 revealed, focus- at risk for confusion, aggression and decline in ADL related to dementia; goal- be able to function in the environment safely; intervention- administer medication as ordered by MD, assist resident with ADL's.
Record review of Resident #5's Nursing Note dated 01/25/23 revealed, CNA reported that Resident #5 was found in room fighting and exchanging blows with Resident #22. Both parties were redirected, no physical injury noted at the time of the incident.
Observed 5/15/2023 at 11:10 am Resident #5 sitting in common area in wheelchair with green shirt, denies being hit, stated he felt safe, had no odor, left hand contracture noted, no protective barrier noted .
Resident #22
Record review of Resident #22 face sheet, dated 6/15/2023, reflected a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included Hemiplegia (paralysis of one side of the body), Cognitive Communication Deficit, Unspecified Lack of coordination.
Record review of Resident #22's Annual MDS 06/06/2023 revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, extensive to total assistance for most ADLs, total dependence on staff for personal hygiene and is occasionally incontinent of both bladder and bowel.
Record review of Resident #22's Care Plan dated 03/17/23 revealed, focus- has behavior problem r/t irritability and anger; goal- resident has fewer episodes of anger and irritability; intervention-give medications per MD order, address contributing sensory defects.
Record review of nurse note on 01/25/2023 13:26 Revealed Resident #22 and Resident #5 were exchanging blows. Resident #22 head to toe skin check done with no injury noted or reported .
In an interview on 05/16/23 at 09:00 AM, the Administrator said she was the abuse coordinator, and she was responsible for reporting and investigating all allegations of abuse and neglect. The Administrator said failure to take appropriate action following an allegation/incident of abuse places residents at risk of further abuse and injury.
In an interview on 05/25/23 at 02:00 PM the Administrator said she was unaware of an incident between Resident #5 and Resident #22, so the incident was neither reported nor investigated.
Record review of the facility policy titled Nursing Policies and Procedures- Abuse/Neglect revised 06/2019 revealed, Abuse is the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. Abuse includes: Physical, verbal, mental, sexual, neglect . Neglect is the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress . Neglect may or may not be intentional. The administrator is the abuse coordinator in this facility and is responsible for developing and implementing the abuse prevention training curriculum, and conducting the investigation in situations of alleged abuse/neglect. Physical abuse . potential aggressors include but are not limited to, facility staff, other residents, state employees. Family members, guardian and other visitors. Verbal abuse includes but is not limited to the use of oral, written or gestured language. If abuse/neglect is suspected the facility will: 1- take immediate steps to assure the protection of the resident(s), this may involve the separation of the alleged abuser and/or provision of medical care. 2- The facility shall report immediately, but no later than 2 hours after the allegation is made, if the event that cause the allegation involve abuse or result in seriously bodily injury, or no later than 24 hours if the events that cause the allegation do not result in serious bodily injury to the administrator of the facility and to other officials in accordance with State law through established procedures. 3- the facility's leadership will conduct a careful and deliberate investigation, centering on the facts, observations and statements from the alleged victim and witnesses, of any allegation received of suspected abuse, neglect or exploitation or mistreatment and will implement immediate action to safeguard resident.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide services by sufficient numbers of staff on a 1...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide services by sufficient numbers of staff on a 1 of 5 residents (Resident #11) reviewed for sufficient staff.
- The facility failed to ensure residents had nursing coverage before sending Agency Nurse B home before her coverage arrived resulting in residents being unsupervised for approximately 3 hours.
This failure could place residents on the secure unit at risk of a diminished quality of life abuse, neglect, and severe injury.
The findings included:
Record review of Resident #11's Face Sheet dated 05/23/23 revealed, a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses which included: fracture of left thumb, skin infection, type 2 diabetes, depression and unspecified intellectual disabilities.
Record review of Resident #11's Annual MDS dated [DATE] revealed, serious mental illness, intellectual disability, moderately impaired cognition as indicated by a BIMS score of 08 out of 15, total dependence on most ADLs, use of a wheelchair and always incontinent of both bladder and bowel.
Record review of Resident #11's Care Plan printed 05/16/23 revealed, focus- high risk for falls related to diabetes, not aware of the safety need, and history of falls and ambulating without assistance.
Record review of the facility submitted email to CII dated 05/14/23 at 08:33 PM revealed, Resident #11's family member reported that she found the resident on the floor, and he told her he fell while going to the bathroom because no one would help him. Resident #11's family member claimed an agency nurse told him you gonna stay on the floor, I'm not gonna pick you up, and then closed the door to silence his cries for help.
Record review of Resident #11's Progress Notes dated 05/14/23 revealed no reported falls on 05/14/23.
Record review of Resident #11's Neurological Record dated 05/14/23 revealed, neurological checks were not started on Resident #11 until 10:45 PM.
Record review of the facility submitted 3613-A Provider Investigation Report dated 05/22/23 revealed, Resident #11's family member reported that she found the resident on the floor and he told her he fell while going to the bathroom because no one would. Resident #8's family member claimed an agency nurse told him you gonna stay on the floor, I'm not gonna pick you up, and then closed the door to silence his cries for help.
In an interview on 05/16/23 at 09:00 AM the Administrator said on 05/14/23 she was notified that Resident #11 reported to his family that Agency Nurse B would not help the resident go to the bathroom and he had an unwitnessed fall. She said Resident #11 said the nurse closed the door on him as he lay on the bathroom floor in order to mute his cries for help. She said Resident #11 was not sent out to the hospital because the resident could recall what happened. The Administrator said when she was notified about the allegation against Agency #2 she immediately sent the agency nurse home.
An observation and interview on 05/16/23 at 11:15 AM revealed, Resident #11 well dressed and in no immediate distress sitting in wheelchair in right outside of his door. Resident #11 said he fell on [DATE] and 05/15/23, hit his head on both occasions but only went to the hospital on [DATE].
In an interview on 05/17/23 at 08:26 AM, Agency Nurse B when she arrived for her evening shift at around 6:30 AM she did a cursory inspection of her residents and she observed Resident #11 in his wheelchair. Agency Nurse B said no more than 20 minutes after her arrival to her shift she heard Resident #11's family member scream and when she went to investigate she found the resident on the floor of the bathroom. She said she immediately left to get a Hoyer lift and extra assistance but there was no one on the floor so by the time she returned to Resident #1 and his family member had a member of the floor staff helping Resident #11 up. Agency Nurse B could not identify the floor staff that helped Resident #1 up. She said she was unable to initiate any assessments before the resident was picked up off the floor. Agency Nurse B said she was not trained on the facility fall policy prior to working at the facility so she was overwhelmed by the incident. She said due to the family members complaint, she was told to leave the facility shortly after the incident so she did not get to document anything and did not start Neuros.
In an interview on 05/17/23 at 08:56 AM, RN C said on 05/14/23 Agency Nurse B informed her Resident #11 was on the floor so they both went to look for a CNA but by the time they returned to Resident #11 a member of the dietary [NAME] had helped the resident up. She Said Agency Nurse B was responsible for ensuring the facility fall protocol was followed following Resident #11's fall and she did not know what the agency nurse did or did not do. She said shortly after the incident Agency Nurse B said she was sent home by the Administrator and left a little after 07:00 PM. RN C said she contacted the Unit Manager at 07:15 PM for coverage when the Agency Nurse left and the Unit Manager did not arrive at the facility until 10:36 PM. She said during that time between Agency Nurse B leaving and the Unit Manager arriving she was not assigned to take care of Agency Nurse B's patients and she did not perform any assessments on Resident #11 or any other residents. RN C said there was no nurse coverage for Agency Nurse B's residents.
In an interview on 05/17/23 at 09:11 AM, the Unit Manager said she received a call from the Administrator stating Resident #11's family member reported that when the resident fell and the Agency Nurse shut the door to silence his screams, the Administrator told Agency Nurse B to go home after completing her witness statement and she (unit manager) would have to cover. The Unit Manager said she arrived at the facility at 10:30 PM and started neurological checks on Resident #11 at 10:45 PM. She said to her knowledge no neuro checks were initiated prior to her arrival, there was no documentation of any assessments and no one was covering the patients between Agency Nurse B's departure and her arrival. She said the failure to assess patients before moving them could place them at risk for further injury and a delay in the initiation of neuro checks could result in late identification of a neurological problem.
In an interview on 06/15/23 at 12:10 PM, DON B said after a resident fell nursing staff were expected to assess the patient prior to moving to prevent further injury, initiate neurological checks and notify the NP especially if the resident could not tell staff how the fall occurred. She said failure to assess residents timely could result in a delay in care.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0919
(Tag F0919)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to be adequately equipped to allow residents to call for...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to be adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a centralized staff work area, for 1 of 1 residents (Resident #15) reviewed for resident call system.
- The facility failed to ensure Resident #15's call light was not broken.
-This failure could place residents at risk of not being able to get staff assistance when they require it.
Findings included:
Record review of Resident #15's face sheet, dated 5/18/2023, reflected a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included Metabolic encephalopathy (a condition in which brain function is disturbed either temporarily or permanently due to different diseases or toxins in the body), Reduced mobility, Unspecified Intellectual Disability, muscle weakness, muscle wasting and atrophy, not elsewhere classified, unspecified lower leg.
Record review of Resident #15's MDS dated [DATE] revealed, moderately impaired cognition as indicated by a BIMS score of 08 out of 15, extensive assistance for most ADLs, including personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #15's Care Plan dated 3/29/2023 revealed, focus potential impairment to skin integrity related to decreased mobility and incontinence; goal - resident will be free of injury, resident will maintain or develop clean and intact skin; intervention - follow facility protocols for treatment if injury, keep skin clean and dry.
Observation on 5/17/23 at 8:45 am Resident #15's room revealed there was no call light cord available. The call light cord was missing but a device was plugged into the port.
Interview on 5/17/23 at 10:00 am the Administrator stated she didn't know how often the call light system is tested. She reported the maintenance department was responsible to test the system. All call lights that were broken should have been changed out with working call light. The process of reporting broken call lights included the resident tells staff, staff report to maintenance by telling them personally or utilize the computer system, the computer generates a ticket notification for maintenance. The expectations for call light system is they are needed for emergency, help and assistance. It is the responsibility of all staff member to make sure call light are within reach of residents and broken call lights be reported to maintenance staff. She stated call lights should never be wrapped around the base of the bed, under bed wheels or under sheets or mattress as this would pose a risk to the resident and their ability to call out assistance and an emergency situation could occur.
Interview on 5/17/23 at 11:05 am the Maintenance Director and Maintenance Technician, regarding call light system, Maintenance Technician stated the call light system maintenance is performed monthly and he was not aware of any concerns with the call light system. He denied knowing a call light cord was broken at the wall in room on the 200 hall.
Record Review of Nursing Policies and Procedures; Revised 3/2019 Subject: Call Lights-Answering of revealed, Policy: It is the policy of this facility that the facility staff will provide an environment of meeting the resident's needs. Procedure: 7. When leaving room, facility staff will place the call light within the resident's reach.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interviews, the facility failed to ensure residents receive services in the facility with reasonable ac...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interviews, the facility failed to ensure residents receive services in the facility with reasonable accommodation of resident needs and preferences for 7 of 7 residents (Residents #3, Resident #4, Resident #14, Resident #16, Resident #17, Resident #18 and Resident #19) reviewed for accomodation of needs.
- The facility failed to ensure Residents #3, Resident #4, Resident #14, Resident #16, Resident #17, Resident #18, and Resident #19 had accessible call lights at their bedside.
This failure could place residents at risk of not being able to get staff assistance when they require it.
Findings included:
Record review of Resident #3's face sheet, dated 5/18/2023, reflected a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included Metabolic encephalopathy (a condition in which brain function is disturbed either temporarily or permanently due to different diseases or toxins in the body), Hemiplegia (paralysis of one side of the body), Contracture (A permanent tightening of the muscles, tendons, skin, and surrounding tissues that causes the joints to shorten and stiffen) .of muscle, Multiple sites, Contracture of muscle, Left upper arm, Contracture of muscle, Right upper arm, Contracture Left Hip, and Contracture Left knee.
Record review of Resident #3's MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, extensive to total assistance for most ADLs, total dependence on staff for personal hygiene and always incontinent of both bladder and bowel
Record review of Resident #3's Care Plan dated 5/10/2023 revealed, focus- potential impairment to skin integrity of the both hands and both legs related to contractures; goal- resident will be free from injury (bilateral hands, bilateral lower extremities) and other body parts, resident will maintain or develop clean and intact skin; intervention- follow facility protocols for treatment if injury, keep skin clean and dry.
Record review of Resident #4's face sheet, dated 5/18/2023, reflected a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included Vascular Dementia (Vascular dementia is a form of dementia caused by brain damage resulting from restricted blood flow in the brain). It affects someone's thinking skills: such as reasoning, planning, judgement and attention), Hemiplegia (paralysis of one side of the body), Contracture of muscle, Left upper arm, and Acquired absence of Right leg below knee.
Record review of Resident #4's MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, extensive assistance for ADLs, personal hygiene and was always incontinent of both bladder and bowel.
Record review of Resident #4's Care Plan dated 5/15/2023 revealed, focus- potential impairment to skin integrity related to incontinence of bowel/ bladder, dementia, poor circulation; goal- resident will be free from injury and other body parts, resident will maintain or develop clean and intact skin; intervention- follow facility protocols for treatment if injury, keep skin clean and dry.
Record review of Resident #14's face sheet, dated 5/18/2023, reflected a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included Metabolic encephalopathy (a condition in which brain function is disturbed either temporarily or permanently due to different diseases or toxins in the body), Seizures (uncontrolled electrical disturbance in the brain which can cause changes in behavior, movements, feelings, and consciousness), and nontraumatic subdural hemorrhage (a type of bleed inside your head).
Record review of Resident #14's MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 00 out of 15, extensive assistance for most ADLs including personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #14's Care Plan dated 1/23/2023 revealed, focus potential impairment to skin integrity related to incontinence, ADL self-care deficits, resident will maintain or develop clean and intact skin; intervention - follow facility protocols for treatment if injury, keep skin clean and dry.
Record review of Resident 16's face sheet, dated 5/18/2023, reflected a [AGE] year-old female admitted to the facility on [DATE] with diagnoses that included muscle weakness (Generalized), contracture, right knee, left knee, Contracture of muscle, Multiple sites, lack of coordination, functional quadriplegia (paralysis of all four limbs).
Record review of Resident #16's MDS dated [DATE] revealed, moderately impaired cognition as indicated by a BIMS score of 08 out of 15, extensive to total assistance for most ADLs, to include personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #16's Care Plan dated 02/03/2023 revealed, focus potential impairment to skin integrity of the (right knee, left knee) related to contractures; goal - resident will be free of injury (right knee, left knee) resident will maintain or develop clean and intact skin; intervention - follow facility protocols for treatment if injury, keep skin clean and dry.
Record review of Resident #17's face sheet, dated 5/18/2023, reflected a [AGE] year-old female admitted to the facility on [DATE] with diagnoses that included Hemiplegia (paralysis of one side of the body), Vascular Dementia (Vascular dementia is a form of dementia caused by brain damage resulting from restricted blood flow in the brain), and Osteoarthritis (degenerative joint disease that worsens over time, often resulting in chronic pain).
Record review of Resident #17's MDS dated [DATE] revealed, moderately impaired cognition as indicated by a BIMS score of 10 out of 15, extensive assistance for most ADLs, total dependence on staff for personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #17's Care Plan dated 05/02/2023 revealed, focus potential impairment to skin integrity, ADL self-care performance deficit; goal - resident will be free of injury -resident will maintain or develop clean and intact skin; intervention - follow facility protocols for treatment if injury, keep skin clean and dry.
Record review of Resident #18's face sheet, dated 5/18/2023, reflected a [AGE] year-old female admitted to the facility on [DATE] with diagnoses that included Scoliosis (degenerative joint disease that worsens over time, often resulting in chronic pain), Cognitive Communication deficit (difficulty with communication), and history of R tibia fracture (inner and larger of the two bones of the lower leg).
Record review of Resident #18's MDS dated [DATE] revealed, moderately impaired cognition as indicated by a BIMS score of 11 out of 15, extensive to total assistance for most ADLs, including total dependence with personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #18's Care Plan dated 04/11/2023 revealed, focus potential impairment to skin integrity and ADL' self-care related to congenital deformity of hip; goal - resident will be free of injury, resident will maintain or develop clean and intact skin; intervention - follow facility protocols for treatment if injury, keep skin clean and dry.
Record review of Resident #19's face sheet, dated 5/18/2023, reflected a [AGE] year-old female admitted to the facility on [DATE] with diagnoses that included Huntington's disease (A condition that leads to progressive degeneration of nerve cells in the brain that affects movement, cognitive functions, and emotions), Metabolic encephalopathy (a condition in which brain function is disturbed either temporarily or permanently due to different diseases or toxins in the body), and functional quadriplegia (paralysis of all four limbs).
Record review of Resident #19's MDS dated [DATE] revealed, no cognitive difficulty as indicated by a BIMS score of 15 out of 15, extensive to total assistance for most ADLs, total dependence on staff for personal hygiene related to indwelling catheter and ostomy. (An ostomy is a surgical procedure that creates an opening in your abdominal wall).
Record review of Resident #19's Care Plan dated 03/23/2023 revealed, focus potential risk for falls related to Huntington's disease; goal - resident will be free of injury through falls, resident will maintain strength and mobility - follow facility protocols for treatment if injury.
Observed and interviewed on 5/17/23 at 8:32 am Resident #4 lying in bed with head of bed at 30 degrees in low position, lying on his left side. The resident reported he and his roommate had to yell to get help. Observed the call light not accessible to the resident. The call light cord was under bed A.
Observation and interview on 5/17/23 at 8:34 am revealed Resident #3 was lying in bed with the head of bed at 30 degrees in low position, lying on his back. The resident reported he and his roommate had to yell to get help. Observed the call light was not accessible to the resident. The call light cord was under the wheel of bed A.
Interview on 5/17/23 at 8:35 am CNA Z stated call lights and call light cords should be accessible to residents and everyone was responsible to assure call lights are within reach of resident. She stated it was important for residents to have access to the call light for assistance and to prevent accidents and emergencies. Observed CNA Z pick up R#3's call light from the floor and remove the call light cord from under R#4's bed wheel before leaving the room, making both call lights available to residents.
Observation on 5/17/23 at 8:42 am of Resident #14's room revealed the call light cord was not available as it was behind the bed side cabinet.
Observation on 5/17/23 at 8:49 am of Resident #16's, had revealed the call light was not available; it was behind the bedside cabinet.
Observation on 5/17/23 at 8:53 am of Resident #17's room revealed the call light was not available; it was hung over bed and dangling on the floor.
Observation on 5/17/23 at 9:00 am of Resident #18's room revealed the call light was not available; it was hung on bed frame dangling onto floor.
Observation on 5/17/23 at 9:02 am of Resident #19's room revealed the call light was not available; it was under the bedside table on the floor.
Interview on 5/17/23 at 10:00 am the Administrator stated she didn't know how often the call light system is tested. She reported the maintenance department was responsible to test the system. All call lights that were broken should have been changed out with working call light. The process of reporting broken call lights included the resident tells staff, staff report to maintenance by telling them personally or utilize the computer system, the computer generates a ticket notification for maintenance. The expectations for call light system is they are needed for emergency, help and assistance. It is the responsibility of all staff member to make sure call light are within reach of residents and broken call lights be reported to maintenance staff. She stated call lights should never be wrapped around the base of the bed, under bed wheels or under sheets or mattress as this would pose a risk to the resident and their ability to call out assistance and an emergency situation could occur.
Interview on 5/17/23 at 11:05 am the Maintenance Director and Maintenance Technician, regarding call light system, Maintenance Technician stated the call light system maintenance is performed monthly and he was not aware of any concerns with the call light system. He denied knowing a call light cord was broken at the wall in room on the 200 hall.
Record Review of Nursing Policies and Procedures; Revised 3/2019 Subject: Call Lights-Answering of revealed, Policy: It is the policy of this facility that the facility staff will provide an environment of meeting the resident's needs. Procedure: 7. When leaving room, facility staff will place the call light within the resident's reach.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to provide pharmaceutical services (including procedures t...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to provide pharmaceutical services (including procedures that assured the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 2 of 13 residents (Resident #1 and Resident #13) reviewed for pharmacy services.
- The facility failed to administer Bactrim, an antibiotic, to Resident #1 as ordered as indicated by a blank MAR with no nursing note on 05/10/23, 05/12/23 and 05/14/23 for doses scheduled at 09:00 PM.
- The facility failed to acquire and administer Bitvary , a medication to treat HIV, for administration to Resident #13 on 05/18/23 as ordered.
The findings included:
Resident #1
Record review of Resident #1's face sheet dated 05/16/23 revealed, an [AGE] year-old male who admitted to the facility on [DATE] with diagnoses of: diabetes, type 2 diabetes and contracture of the unspecified hand.
Record review of Resident #1's Annual MDS dated [DATE] revealed, severely impaired cognition as indicated by a BIMS score of 03 out of 15, extensive to total assistance for most ADLs, total dependence on staff for personal hygiene and always incontinent of both bladder and bowel.
Record review of Resident #1's Care Plan dated 03/16/23 revealed, focus- potential impairment to skin integrity of the (bilateral hands) related to contractures; goal- resident will be free from injury (bilateral hands) and other body parts, resident will maintain or develop clean and intact skin; intervention- follow facility protocols for treatment if injury, keep skin clean and dry.
Record review of Resident #1's Physician's Order dated 05/09/23 revealed, Bactrim DS Oral 800-160 mg, an antibiotic, give 1 tablet by mouth every 12 hours for nail infection to right 4th and 5th finger for 7 days with an end date 05/16/23.
Record review of Resident #1's May MAR revealed, no documented evidence the resident was administered his Bactrim antibiotic as seen with blank MAR entries on the following days.
- 05/10/23 for the scheduled 09:00 PM
- 05/12/23 for the scheduled 09:00 PM
- 05/14/23 for the scheduled 09:00 PM
Record review of Resident #1's Progress Notes from 05/10/23 to 05/14/23 revealed, no documented reason for the missed Bactrim doses.
An observation on 05/16/23 at 12:00 PM revealed, Resident #1 sitting in a wheelchair in the hallway in front of his room. The resident had right and left hand contractures, a palm guard on the left hand and no palm guard on the right hand. Resident #1's 4th and 5th fingers were severely contracted on his right hand and blood was observed on the side of his 4th finger. His 4th fingernail was deformed, overgrown at approximately 1 inch long, embedded in the skin on the tip of his finger, curved and contouring down his finger.
An observation on 05/16/23 starting at 12:35 PM revealed, Resident #1's fingernails were dirty on both hands with thick brown debris underneath his nails, with ring (4th) finger and pinky (5th) finger contracted. Resident #1's nails on the 4th and 5th finger were long until the nails had curled underneath digging into the resident's skin resembling bird claws. There was red dry drainage on the inner aspect of the 4th finger and the resident's right hand had a foul-smelling odor. Resident #1 was unable to fully extend his 4th and 5th finger because he said it hurt and when he attempted to extend these two finder a deep indention on the palm of the hand was observed where the small finger was resting. An additional observation of Resident #1's left had revealed, left hand contracted with thick brown debris under his nails.
In an interview on 05/17/23 at 09:36 AM, the NP said she prescribed antibiotics for Resident #1's right hand 4th and 5th fingers infection. She said she was not informed the resident missed doses of his antibiotics and failure to administer antibiotics as ordered could place residents at risk for continued infection or lead to resistance.
In an interview on 05/17/23 at 01:15 PM, MD A said he was not informed that Resident #1 had missed doses of his antibiotic.
Resident #13
Record review of Resident #13's Face Sheet dated 05/25/23 revealed, a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses of hypertension, hepatitis B, Latent Syphilis and epilepsy. Resident #13 discharged to the hospital on [DATE] at 11:32 PM.
Record review of Resident #13's Face Sheet dated 06/15/23 revealed, Resident #13 returned to the facility from the hospital on [DATE].
A record request was made to the Administrator on 03/23/23 at 01:12 for Resident #13's MDS; it was not provided prior to exit on 06/15/23.
A record request was made to the Administrator on 03/23/23 at 07:53 AM for Resident #13's Care Plan; it was not provided prior to exit on 06/15/23.
Record review of Resident #13's Physician's Order dated 05/12/23 revealed, Biktarvy oral tablets- 1 tablet by mouth one time a day.
Record review of Resident #13's MAR dated 05/18/23 revealed, Resident #13 received a dose of Biktarvy on 05/18/23 scheduled at 08:00 PM.
Record review of Resident #13's Pharmacy [NAME] Notes dated 05/26/23 revealed, the facility had a high cost protocol. Emails were sent to the facility from 05/12/23 to 05/23/23 to obtain approval to dispense Resident #13's Biktarvy order. The pharmacy received an email response from DON A Do not send.
Record review of email communications between the facility and the pharmacy dated 05/15/23 at 04:48 PM revealed, the pharmacy asked the DON if the pharmacy should send Resident #13's Biktarvy to the facility. DON A replied that the pharmacy should not send Resident #13's Biktarvy.
Record review of Resident #13's Pharmacy Prescription History Report dated 05/25/23 at 02:49 PM revealed, the pharmacy did not fill Biktarvy for Resident #13.
Record review of the facility undated Emergency Kit Inventory Report revealed, the facility did not have Biktarvy in the kit for emergency use.
In an observation an interview on 05/22/23 at 03:00 PM inventory of the locked unit med cart with MA A revealed, Resident #11 did not have Biktarvy in the facility. MA A said Resident #13 was hospitalized due to a change in his respiratory condition but his medications remained in the cart since his return was anticipated. She said there was no Biktarvy left for Resident #13.
In an interview on 05/25/23 at 11:30 AM, the Prior Facility DON said that Resident #13 discharged to the nursing facility with a maximum of 5 doses of Biktarvy (sufficient to last from 05/13/23 through 05/17/23) and he received a dose prior to discharging from their facility on 05/12/23.
In an interview on 05/25/23 at 12:16 PM, RN E said Resident #13 admitted with a few tablets of Biktarvy from his previous facility. She said she worked with Resident #13 on Monday (05/14/23) and on 05/14/23 she entered a request for the Biktarvy to be reordered and she called Resident #13's family to see if they had any but they did not. RN E said medications were to be ordered 7-8 days before running out, with deliveries arriving the next day but since it was a HIV medication the DON was handling it. She said on Tuesday, 05/15/23, she observed that Resident #13 had only 2 tablet of Biktarvy left so she notified the DON again since he would have no Biktarvy available starting 05/18/23.
In an interview on 06/15/23 at 12:10 PM, DON B said she was unaware that Resident #13 missed one dose of his Biktarvy on 05/18/23. She said with new admissions nursing staff were expected to go through the medication list, to check if the medication is high cost. DON B said high cost medications were not automatically ordered and required approval from the facility administration ( Administrator and DON). She said the pharmacy contacts the facility to get approval from the DON or Administrator who can then provide approval to the pharmacy to supply the high cost medications cost medication.