CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation and interview, the facility failed to develop and implement a comprehensive person-centered ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation and interview, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and timetables to meet residents highest practicable physical, mental, and psychosocial needs for 9 of 21 residents (Residents #22, #20, #30, #04, #08, #27, #35, #49, and #07) reviewed for care plans.
Resident #22 did not have a care plan for her pacemaker or for falls.
Resident #20 did not have a care plan for her pacemaker or dental care.
Resident #30 did not have a care plan for smoking, bed alarm, dental, fall prevention, pressure ulcer or pain.
Resident #04 did not have a care plan for psychosocial wellbeing or pressure ulcers.
Resident #08 did not have a care plan for dental care or pressure ulcers.
Resident #27 did not have a care plan for psychosocial wellbeing.
Resident #35 did not have a care plan for cognitive loss, activities of daily living, urinary incontinence/catheter, falls, nutritional status, pressure ulcer, nor for pain.
Resident #49 did not have a care plan for pressure ulcers.
Resident #07 did not have a care plan for oxygen use nor for pain.
These failures could place residents at risk of not receiving the care required to meet their physical, mental, and psychosocial needs to attain or maintain their highest practicable physical, mental, and psychosocial outcome.
Findings included:
Resident #22:
Record review of Resident #22's face sheet, revealed an [AGE] year-old female admitted to the facility on [DATE] with diagnoses to include chronic atrial fibrillation (irregular heartbeat), heart failure, hypokalemia (low potassium), dyspnea (irregular breathing rate), myocardial infarction (heart attack), muscle wasting, gastrointestinal bleeding, chronic obstructive pulmonary disease (difficulty breathing), Type 2 diabetes.
When MDS Coordinator was asked to provide a list of specialty physicians that participate in Resident #22's care, MDS Coordinator provided a face sheet with physicians highlighted on 7/21/22 at 2:00 pm. Resident is seen by a vision doctor, cardiologist, and podiatrist.
Record review of Resident #22's Minimum Data Set (MDS), dated [DATE], revealed: Section C Brief Interview for Mental Status (BIMS) score was reflected as 12, which indicated the resident's cognition was moderately impaired. In section I, under active diagnoses, Coronary Artery Disease is not marked (which includes Myocardial infarction), hypokalemia is not marked, thyroid disorder is not marked, depression is not marked, and nor is chronic obstructive pulmonary disease (COPD) marked, all of which are active diagnoses being treated at the facility. Section V Care Area Assessment (CAA) Summary, CAA Results: (List the CAA that triggered): 11. Fall care area triggered, and care planning decision was indicated by a checkmark in the box. Record review of Resident #22's active care plan revealed no care plan for fall prevention. In addition, the presence of a pacemaker was not documented in the MDS or in the active care plan.
Resident #20
Record review of Resident #20's admission history & physical, handwritten, dated 08/02/19, revealed under surgeries that she had a pacemaker, but the pacemaker was not identified on the care plan or MDS. When the facility was asked to provide a list of residents with pacemakers (see interview with MDS Coordinator on 7/20/22 at 2:10 pm) , Resident #20 was not on the list. When asked to provide a list of specialty physicians that participate in Resident #20's care, a cardiologist was not on the list (dermatologist, podiatrist, GI, and Vision).
Record review of Resident #20's Annual Minimum Data Set, dated [DATE] revealed: Section C Brief Interview for Mental Status (BIMS) score reflected as 8, which indicated the resident's cognition was moderately impaired. Section V Care Area Assessment (CAA) Summary: CAA Results: (List the CAA that triggered and not Care Planned): 15. Dental Care. Record review of Resident #20's care plan revealed no care plan for dental care. The pacemaker is also not mentioned in the care plan.
Resident #30:
Record review of Resident #30's Face Sheet revealed a [AGE] year-old female initially admitted to the facility on [DATE] with diagnoses to include senile degeneration of the brain (older person's brain falling apart), elevated blood pressure, type 2 diabetes, polyosteoarthritis (arthritis in multiple areas of the body), fracture of the left clavicle (occurred [DATE] while at facility), anxiety disorder, traumatic amputation of two or more lesser toe.
Record review of Resident #30's Minimum Data Set, dated [DATE] revealed:
Section C Brief Interview for Mental Status (BIMS) score was reflected as 10, which indicated the resident had moderately impaired cognition. Her admissions BIMS was a 15 in [DATE], which indicated no impairment of her cognition. Furthermore, upon review of Section I Active Diagnoses the facility failed to select anxiety disorder or depression, despite medication for depression, duloxetine; Section P Restraints and Alarms failed to select bed alarm which resident states is used, which is corroborated by physician orders. Additionally, Section V Care Area Assessment (CAA) Summary, CAA Results: (List the CAA that triggered), shows 15. Dental Care and 16. Pressure Ulcer both triggered, however neither dental care nor pressure ulcers are addressed in Resident #30's current care plan. Furthermore, no care plan for smoking, her bed alarm (permission was signed by the resident's POA in [DATE]), or fall prevention was found. In addition, no care plan was noted for pain despite admission diagnosis of polyosteoarthritis, a fracture in February 22 (while at the facility) with an order for tramadol, and in an interview with the resident, she specifically mentioned asking for Tylenol (325 mg, two tablets every 6 hours as needed for pain ordered on 1/9/22). An initial safe smoking assessment was dated 12/29/21, and a subsequent safe smoking assessment was dated 7/19/22, day 1 of the survey of this facility. The care plan did not address prevention of falls; it only addressed immediate response to falls listed on 4/22/22 from sitting on edge of bed and slipping to the floor, 5/9/22 fell out of shower chair, and 5/13/22 as a fall from impaired balance in the shower.
Resident #04:
Record review of Resident #04's Face Sheet revealed a [AGE] year-old female admitted on [DATE] with following diagnoses: Alzheimer's disease (poor memory), repeated falls, psychotic (mental) disorder with delusions, anxiety, abnormal gait and mobility, restlessness and agitation.
Record review of Resident #04's Annual MDS dated [DATE] reflected the following areas triggered to be care planned in Section V Care Area Assessment (CAA) Summary that was not care planned: Psychosocial well-being and Pressure Ulcer. Record review of Resident #04's care plan reflected they did not have a care plan for Psychosocial well-being and Pressure Ulcer.
Resident #08:
Record review of Resident #08's Face Sheet revealed a [AGE] year-old female admitted on [DATE] with the following diagnoses: multiple sclerosis (an autoimmune disease that affects the central nervous system), heart failure, falls, and diabetes (high blood sugars). Record review of Resident #08's Annual MDS dated [DATE] reflected the following areas triggered to be care planned in Section V Care Area Assessment (CAA) Summary that was not care planned: dental care and Pressure Ulcer. Record review of Resident #08's care plan reflected they did not have a care plan for dental care and Pressure Ulcer.
Resident #27:
Record review of Resident #27's Face Sheet revealed a [AGE] year-old admitted on [DATE] with following diagnoses: Alzheimer's disease, pain, osteoporosis (brittle bones), dysphagia (trouble with swallowing) and hypothyroidism. Record review of Resident #27's Annual MDS dated [DATE] reflected the following areas triggered to be care planned in Section V Care Area Assessment (CAA) Summary that was not done: Psychosocial well-being. Record review of Resident #27's care plan reflected that they did not have a care plan for Psychosocial well-being.
Resident #35:
Record review of Resident #35's Face Sheet revealed a [AGE] year-old female admitted on [DATE] with the following diagnoses: major depressive disorder (sad mood), anxiety, fracture of the clavicle (fractured collar bone), diabetes (high blood sugars), high blood pressure, suicidal thoughts, and difficulty walking. Record review of Resident #35's admission MDS dated [DATE] reflected the following areas triggered to be care planned in Section V Care Area Assessment (CAA) Summary that was not done: cognitive loss, activities of daily living, urinary incontinence/catheter, falls, nutritional status, pressure ulcer, and pain. Record review of Resident #35's care plan reflected they did not have a care plan for cognitive loss, activities of daily living, urinary incontinence/catheter, falls, nutritional status, pressure ulcer, and pain.
Resident #49:
Record review of Resident #49's face sheet revealed an [AGE] year old female admitted on [DATE] with the following diagnoses: fracture of the right femur (long bone in leg), hyperlipidemia (high cholesterol), generalized anxiety disorder, insomnia, constipation, history of malignant neoplasm of the brain (brain tumor), muscle wasting, abnormalities of gait and mobility, cognitive communication deficit, hemiplegia (paralysis of one side, right), immunodeficiency (impaired immune system), and pancytopenia (low number of red and white blood cells and platelets). Resident #49's MDS dated [DATE] triggered for pressure ulcers, but review of her current care plans did not address pressure ulcers.
Resident #07
Record review of Resident #07 face sheet revealed a [AGE] year old female admitted originally on 7/22/19 and currently admitted on [DATE] with diagnoses of memory deficit following intracerebral hemorrhage (bleeding in the brain), congestive heart failure, type 2 diabetes, nontraumatic intracerebral hemorrhage (bleeding on the brain), osteoarthritis of the knee, hypertension (high blood pressure), major depressive disorder, lack of coordination, abnormalities of gait and mobility, morbid obesity, respiratory failure, chronic pain, mastitis without abscess (inflammation of breast without infection abscess), urinary tract infection, abnormal thyroid function, dysphagia (trouble swallowing), anemia, edema (swelling), muscle wasting, hyperlipidemia (high cholesterol), chronic kidney disease, stage 4 (severe kidney disease), and unspecified dementia. In her active orders, she had an order to observe her for pain on every shift, if present, complete pain flow sheet and treat trying non-pharmacologic interventions prior to medicating if appropriate. Document in PNs (progress notes) which was ordered 2/18/21. Another order shows PRN May administer 1-3 L of oxygen via nasal canula to keep oxygen saturations above 90% every shift for oxygen saturations, dated 2/18/21. In addition, on 3/3/22 an order for tizanidine HCL 2 mg to be given 1 tablet by mouth every 8 hours as needed for muscle pain. Tylenol 8-hour arthritis pain tablet extended release 650 mg (acetaminophen ER) was ordered 2/18/21 to be given 1 tablet by mouth every 6 hours for pain. In addition, an order on 10/23/20 was entered for Tylenol Extra Strength Tablet 500 mg (acetaminophen) to be given 1 tablet by mouth every 6 hours as needed for elevated temp or headache (with the stipulation not to exceed total Tylenol of 4 grams per day). On her MDS dated [DATE], it shows that she receives schedules pain medicine, that she had pain in the 5 days prior to the MDS completion, at least frequently, that her pain rated a 4 on a 1-10 scale (moderate pain) in the prior 5 days. Despite orders for oxygen use and pain medicine, along with multiple pain related diagnoses, the current care plan did not address oxygen use or any plans related to pain or pain medicine.
Interviews showed:
In an interview on 7/19/22 at 10:17 am Resident #22 stated staff makes her roommate's bed, but not her bed and they do not take her clothes to the laundry and she has had items not returned from the laundry. She mentioned several times there are a lot of trainees that don't provide care as well as the more experienced caregivers because they are always rushed. Resident #22 stated she fell this morning; she transports herself to wheelchair and one side was not locked, so she slid to the floor and hit her bottom. She stated blood went everywhere, and now her back and knee are sore. (On follow up discussion 7/21/22, RN evaluated resident, fall added to care plan for 72 hrs post fall monitoring). Her oxygen is on, and her chart notes an order for: Oxygen 2 to 3 liters via N/C to keep O2 above 91%. While interviewing her, I asked to view her oxygen device and noted her machine is set to 4 L/min, which she stated was recently increased. Her sheets are visibly soiled. Resident #22 stated that she had a pacemaker present. Surveyor made a note to perform records review for a care plan for this device and found no documentation of a care plan for her pacemaker.
In an interview on 7/20/22 at 1:08 pm with Resident #30, who is listed by the facility as a smoker, she stated the first night she had a bed alarm, no one informed her, so when she put her feet down to go to the restroom the alarm went off loudly and caused her to urinate, then she slipped and cut her head causing a wound (subsequent record review shows this fall occurred prior to admission of the resident to this facility and this actually occurred at a hospital). Resident #30 voiced frustration related to having an electronic alarm in bed and needing assistance, she does not want to be a bother. Resident #30 also stated the night nurse would not bring meds like Tylenol when call light activated, she works 10 pm to 6 am shift. Resident #30's call light is observed to be attached to the back rail of the resident's bed, which is against the far wall; when surveyor entered the room, the resident was sitting in a wheelchair over 6 feet from the call light. Resident #30 has had multiple falls since admission in December 2021. Resident has fly swatter next to bed and says flies are a constant issue that is worse at night or when she is laying in bed.
In an interview on 7/20/22 at 2:10 pm with the MDS Coordinator, he entered the room and provided a previously requested list of all residents with a pacemaker and it only showed Resident #13, not Resident #20 or #22. When asked, the MDS Coordinator stated that the list provided, which only showed Resident #13, was a complete list of residents in the facility with a pacemaker implanted.
In an interview on 7/21/22 at 9:24 am with MDS Coordinator about Resident #4's missing care plans for psychosocial wellbeing and pressure ulcers, after looking for the care plans, MDS Coordinator replied no, there was not a care plan for the aforementioned care plans. He stated the IDT (Interdisciplinary Team Meetings) team was responsible for ensuring care plans are in place. He said if it is a new care plan that is needed, the Director of Nurses (DON) does it. He said the psychosocial well-being care plan is done by the Social Worker (SW). When asked what the potential negative outcome could be for the Resident, he stated the resident was at risk for pressure ulcer and the psychosocial well-being care plan, he said he didn't know, the Social Worker does that care plan but the resident may not get activities.
In an interview on 7/21/22 at 9:35 am with MDS Coordinator about Resident #8's missing care plans for dental care and pressure ulcer. After looking for the care plans, he replied I don't see them. The dental care plan is mine because I didn't put in the dentures and the pressure ulcer care plan in mine. When asked what the potential negative outcome could be for the Resident, he stated for the pressure ulcer, she is at risk for pressure ulcer and the dental care plan because if staff didn't know she had dentures, she could experience malnutrition.
In an interview on 7/21/22 at 9:44 am with MDS Coordinator about Resident #27's missing care plans for psychosocial well-being, he looked for the care plans, then replied I don't see it. When asked why it triggered for the Resident, he said I really have no idea, maybe for activities but we already have a care plan for activities. When asked what the potential negative outcome could be for the Resident, he stated again, maybe they wouldn't get activities.
In an interview on 7/21/22 at 9:52 am with MDS Coordinator about Resident #35's missing care plans for cognitive loss, activities of daily living (ADLs), urinary incontinence/catheter, falls, nutritional status, pressure ulcer, and pain, he looked for the care plans and then said they were not done. He said the whole IDT team is responsible for ensuring they were done. When asked what the potential negative outcome could be for the Resident, he said for pain, staff may not know where the pain is coming from or if they had orders for pain medications. He said the ADLs was for the rehabilitation they were here for and staff may not know their limitations. For urinary incontinence, MDS Coordinator stated staff wouldn't know they were incontinent; for falls, they may not know they are at risk for falls. In the case of nutrition, staff wouldn't know what diet they were on. He said for cognitive loss, Resident #35 could become confused about what medications they were on which could lead to behaviors and staff may need to show Resident the medications to remind her what medications they were on.
In an interview on 7/21/22 at 10:01 am, Surveyor entered room [ROOM NUMBER] to ask Resident #20 about her pacemaker, found on record review, and she asked if she had to speak to me, I told her she did not, she said she is very happy and does not want to answer any questions, so I thanked her and left. I did not see any equipment for a pacemaker present.
In an interview on 7/21/22 at 10:03 am with Resident #22, she stated she has had her pacemaker since [DATE]; she saw her cardiologist back in March or April of this year and has an upcoming appointment in September to see him again. She showed me that her pacemaker is visible on her upper chest. When asked if her device came with an external device to monitor and transmit information to her doctor, Resident #22 stated she was not given an external device to the best of her knowledge.
In an interview on 7/21/22 at 10:07 am with the Social Worker about missing care plans for residents, after looking for the requested care plans that were missing for the residents, she acknowledged they were not there. For Resident #4's psychosocial well-being care plan, she said the Resident had little interest in doing things, was feeling down so I just did the mood care plan. When asked if there should be a care plan for psychosocial well-being because it triggered on the MDS, she said but it was for the same thing as mood, I guess I should've done a psychosocial well-being care plan; I will add a psychosocial well-being care plan. When asked about Resident #27's care plan for psychosocial well-being, she said no, I acknowledge it's not there. When asked who was responsible for doing these care plans, she said herself and MDS Coordinator do the care plans but that is my section when I complete the MDS. When asked what the potential negative outcome could be for the residents if these care plans were not done, she said the certified nursing assistants wouldn't be aware of how to handle those situations or how to care for them.
In an interview on 7/21/22 at 10:23 am with the Administrator about the missing care plans for all of the residents, she said the facility usually has a care plan schedule that will go over the care plans, then the IDT team would get the care plans completed. When asked about the potential negative outcome could be for the Residents, she said the Resident's clinical needs wouldn't be met.
In an interview on 7/21/22 at 11:55 am, the DON was asked about the process to admit a resident with a pacemaker safely to the facility, she said they call the cardiologist, monitor the blood pressure, heart rate, and other vital signs. She stated the next step was to care plan for the pacemaker. She further stated that Resident #13, the only one on the list of residents with pacemakers, has an annual follow up with her cardiologist; the DON then showed me the transmitting box that is stored in her office for Resident #13's pacemaker. She informed me that they sync the devices prior to the annual cardiologist appointment and if the resident has symptoms they will sync as well. Due to Resident #13's impaired cognition, medical devices could not be safely stored in the resident's room. The DON stated that if she is sent to the ER or another facility, the transfer sheet shows she has a pacemaker. When asked for the facility's pacemaker policy, she said they don't have one, but was searching to see if they had one of which she was not aware or a corporate policy.
In an interview on 7/21/22 at 1:30 pm, Surveyor asked DON and MDS Coordinator if they were aware that Resident #20 and Resident #22 had pacemakers, and both replied that they were not aware. When asked what needed to be done for these residents to receive proper care now that they are aware of the pacemakers, they stated they needed to contact the cardiologists, obtain make/model of pacemakers, add pacemaker to transfer sheets, add pacemaker to care plans and ensure staff are aware and monitoring cardiac issues. I was later informed before we left that the cardiologists had been contacted and information was being updated for both residents. At 4:45 pm, the facility informed Surveyor that cardiologists had been contacted and updates were being performed to ensure proper care of the 2 residents with pacemakers that were not already documented.
Records that were reviewed indicated the following:
Record review of the facility policy and procedure dated 5/2021 and titled Comprehensive Care Plans reflected the following:
POLICY
The center will develop a comprehensive person-centered care plan that identifies each resident's medical, nursing, mental, and psychosocial needs within 7 days after completion of the comprehensive assessment.
FUNDAMENTAL INFORMATION
Purpose
To provide effective and person-centered care for each resident.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0680
(Tag F0680)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to ensure that the activities program was directed by a qualified professional who was a qualified therapeutic recreation specialist or an act...
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Based on interview and record review, the facility failed to ensure that the activities program was directed by a qualified professional who was a qualified therapeutic recreation specialist or an activities professional for 1 of 1 Activity Director reviewed for qualifications, in that:
The facility failed to employ an Activity Director who was qualified.
This failure could place residents at risk for reduced quality of life due to lack of activities that were individualized to match the skills, abilities, and interests/preferences of each resident.
The findings include:
On 7/19/22 at 1:30 PM an interview was conducted with the Activity Director. She was asked if she had finished her activity directors required course. She stated, she had not finished the course and was not sure when she would finish. She added that she had not started the course. She stated she had been hired as the Activity Director approximately two months previously. She was asked how her lack of qualifications could affect the residents. She stated she would not know what activities were effective and this could affect the residents. She stated that uses past activity calendars as guides for her program. She added that she had no experience in this field and was doing the best she knew how.
On 7/21/22 at 8:48 AM the Administrator was interviewed. She was asked about the qualifications of the Activity Director. She stated, the Activity Director had not completed her certification/required course. She added that they were waiting until she completed her probation to enroll her in the certification/qualifying course. She was asked how this situation could affect residents. She stated that the facility could not meet all the psychosocial needs of the residents.
Record review of the personnel file for the Activity Director revealed that she had no documentation that she met any of the qualifying requirements which included being licensed or registered and being an Occupational Therapist, Certified Occupational Therapy Assistant, Therapeutic Recreational Therapist, had 2 years of experience in a social or recreational program within the last 5 years (one being full time) or completed the State required Activity Directors course.
During the survey, 12 of 12 residents interviewed confidentially had no concerns with the activity program. Also 4 of 4 residents interviewed during the Resident Council on 7/20/22 at 9:35 AM revealed no issues with the activity programs.
Record review of the facility policy titled Operations 4: Clinical Operations, Activities Program, 0P4 0501.00, Chapter: Activities Operations, Revision Date: February 2017, revealed the following documentation, Policy. The facility provides an activity program designed to meet the interests, preferences, and physical, mental and psychosocial well-being of each resident as indicated on the comprehensive assessment and care plan. The activities program is staffed with personnel who have appropriate training and experience to meet the needs and interest of each resident. Individual (one-to-one) and group activities, plus on and offsite activities are included in the activities program. Fundamental information . Activities Director Qualifications. The Activities Director is a qualified therapeutic recreation specialist or activities professional that is:
License and registered, if applicable, by the state in which practicing;
Eligible for certification as an activities professional or as a therapeutic recreation specialist by a recognized accrediting body on or after October 1, 1990; or
Has two years of experience in a social or recreational program within the last five years, one of which was full-time in a therapeutic activities program;
Is a qualified occupational therapist or occupational therapy assistant; or
Has successfully completed a training course approved by the state .
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that the resident environment remained as free ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that the resident environment remained as free of accident hazards as was possible on 1 of 3 Halls (Hall 3 - south and west hall).
The facility failed to maintain resident use hot water at safe and comfortable temperatures. Resident-use hot water was not reliably controlled (Hall 3 - south and west halls - Rooms 201-218 and common bath). Hot water temperatures ranged from 121.6 to 132.8 F.
These failures could place residents at risk for sustaining scalding injuries when using resident-use/resident accessible hot water.
The findings include:
Observation on 7/21/22 at 12:11 PM the surveyor felt the hot water at the hand sink in the soiled utility room/employee restroom across from room [ROOM NUMBER] and the hot water was very hot. Hot water temperatures were immediately checked at hand sinks in Hall 3 resident rooms (201 - 218) and surrounding areas with the following observed results:
On 7/21/22 at 12:13 PM room [ROOM NUMBER] had hot water temperature at 132.8°F. Witnessed by NA A. The Resident confidentially stated It (hot water) started last week. It gets pretty hot.
On 7/21/22 at 12:16 PM room [ROOM NUMBER]/214 had hot water at 121.6°F.
On 7/21/22 at 12:17 PM room [ROOM NUMBER]/217 had hot water at 125.6°F. NA A stated that residents in this room walked.
On 7/21/22 at 12:18 PM in room [ROOM NUMBER]/218 had hot water at 127.6°F. NA A stated that one resident in the room did walk independently.
On 7/21/22 at 12:21 PM room [ROOM NUMBER]/211 had hot water at 130.1°F.
On 7/21/22 at 12:23 PM room [ROOM NUMBER]/209 had hot water at 125.6°F. The Resident confidentially stated, It's pretty hot since last Friday. I didn't report it to anyone.
On 7/21/22 at 12:26 PM in the common bath on Hall 3 had hot water at the sink at 128.8°F.
During an interview with the Administrator on 7/21/22 at 12:27 PM, the Surveyor informed her of the elevated hot water. She stated that she had called the plumbers to address the situation.
Observation on 7/21/22 at 12:27 PM Therapy Director was in the boiler room and stated the center water heater had an adjustable temperature dial. He added that he heard it fire when we turned the temperature dial. He stated he turned water heater temperature down. He further stated that the water heater ignited. He stated that before he turned it down, the temperature dial was set with the round notch between C and D (which indicated) the temperature was set on the Very Hot (arrow notch) level. Observation of the boiler/water heater room at this time revealed the water heater temperature dial for the center hot water heater was now reading 120°F. The water heater to the left was reading 120°F and the dial on the water heater to the right was reading 113°F.
On 7/21/22 at 12:35 PM an interview was conducted with the Maintenance Supervisor. He stated he had a gas inspector come out Friday (7/15/22) and the gas was turned off. When the gas water heater was reset, they had trouble with it. The gas inspector came out and reset the water heater again. The center gas water heater was what was giving him trouble. The other water heaters were electric. He added that the gas water heater would not stay lit. He was asked about his water testing routine for the facility. He stated that he turns on the hot water for 15 to 30 seconds and take the reading. He added that he uses 2 thermometers (digital and dial) but uses the digital one 75% of the time. He was asked if he checked hot water in resident use areas. He stated that he checks every day or three to four times a week. He mainly tested the baths, kitchen and resident halls. He added that he checks the resident rooms randomly, on different halls and at different times. He stated he mostly checks water temperatures in the afternoon. He was asked if any residents had mentioned to him that the hot water was elevated. He stated no. He added that he had not checked water temperatures this week since State surveyors were present. He further stated that he had not checked hot water temperatures this weekend (7/16/22 and 7/17/22). He also stated that Monday (7/18/22) he worked on air conditioning and should have checked the hot water then. He stated that Tuesday (7/19/22) he was with State life safety code staff.
He further added, the gas inspector did a gas check, and he came back and he reset the gas water heater on Friday (7/15/22). Then the Maintenance Supervisor reset it after the gas inspector when it blew out. He (maintenance Supervisor) checked the shower after resetting it and let the water run 5 minutes. He stated that he thought the water temperature was 110 but was unsure. He added that no hot water temperatures were checked since Friday (7/15/22). He was asked what temperature he looks for as correct/acceptable for resident use hot water. He stated he looks for 107 F and would get concerned about the temperature if it was greater than 110 degrees F. He was also asked how these elevated water temperatures could affect residents. He stated that residents could get burns. He added that he should have caught the elevated hot water. He further stated the facility had two electrical boilers/water heaters and the center water heater was gas. He added that the boiler room water heater to the far left controlled Hall 1, the far right one controlled Hall 2 and the middle one (gas) controlled Hall 3.
On 7/21/22, additional temperature observations were made on Hall 3 with the following results:
Restroom between 202 and 204 - 128 degrees F - 12:35 PM
Central Bathroom on 200 hall - sink - 124 degrees F - 12:37 PM
Restroom between 203 and 205 - 126 degrees F - 12:39 PM
Restroom [ROOM NUMBER]/209 - 122 degrees F - 12:41 PM
Restroom [ROOM NUMBER]/217 - 125 degrees F - 12:52 PM
Record review of the facility documentation regarding water temperatures dated 7/21/22 from 1:00 PM to 2:55 PM revealed the following facility taken temperatures on Hall 3:
room [ROOM NUMBER] - 80 degrees Fahrenheit
Station 3 bath - 90 degrees Fahrenheit/shower - 100 degrees Fahrenheit
Rose 202/204 - 84 degrees Fahrenheit
room [ROOM NUMBER]/205 - 85 degrees Fahrenheit
Rooms 206/208 - 98 degrees Fahrenheit
room [ROOM NUMBER]/209 - 100 degrees Fahrenheit
Rooms 210/211 - 98 degrees Fahrenheit
room [ROOM NUMBER] - 100 degrees Fahrenheit
room [ROOM NUMBER]/214 - 100 degrees Fahrenheit
Rooms 215/217 - 98 degrees Fahrenheit
Rooms 216/218 - 94 degrees Fahrenheit
Record review of the invoice for Local Plumbing and Heating Company dated 7/13/22 revealed that the gas pressure test was conducted on 7/13/22 (Wednesday).
On 7/21/22 at 1:16 PM an interview was conducted with the Administrator. She stated that the plumbers told them to drain the boilers/heaters and said they should bleed the water lines. She stated that she called the plumbers at approximately 12:20 PM on 7/21/22 when made aware of the hot water.
Observation on 7/21/22 at 1:22 PM it was noted that signs were observed posted in the halls regarding the hot water and the Administrator stated that she had the staff alert the residents. At this time the maintenance thermometers were checked for accuracy in ice water. In ice water the maintenance directors dial thermometer was 31 degrees Fahrenheit. The surveyor's thermometer was 32.5 degrees Fahrenheit and the digital thermometer for the maintenance director was 31 degrees Fahrenheit.
A confidential interview was conducted with a resident regarding hot water in the facility. The resident stated, I told the night nurse it was hot and the one working the 2P to 10P shift it was very hot. I told the early morning Shower Aide. I found out the water was hot when I took a shower, but staff was in there. I told LVN D the 2PM to 10PM nurse . She said she wrote it down. She said she reported it. We took showers last night. And I told them (residents) to watch out for the hot water . The resident stated, You could see the steam. I put my hand in and is smarted in the shower. The resident added, I think Saturday we had no hot water for a short time period then after that it was too hot.
Another confidential interview was conducted with a resident regarding hot water in the facility. The resident stated, It got hot hot in a hurry. (Another resident) warned me.
An additional confidential interview was conducted with a resident regarding hot water in the facility. The resident stated that It got hot approximately a week ago. The resident stated I put my hand under it. I mentioned it to one of the nurses on Monday day shift. I caught it (hot water) before it was full hot (on my hand).
On 7/21/22 at 2:08 PM an interview was conducted with CNA B regarding the hot water. She stated, I just noticed it this morning. I was on Hall 2 in the shower room. It didn't burn but was super hot. I mentioned it to the nurse and another aide. The nurse was LVN B. I'm unsure what she did.
On 7/21/22 at 2:10 PM an interview was conducted with staff from Local Plumbing and Heating Company #2. Plumbing Representative A stated that the water heater was set too high. It was set like that since the past Maintenance Supervisor. The water heater was set at 170 degrees F. The left water heater was set at 130 and the right one was set at 140. We turned it down.
On 7/21/22 at 2:39 PM an interview was conducted with the Maintenance Supervisor. He stated that he routinely checks water temperatures between 10:00 AM and 2:00 PM and has checked it during lunch. He stated that he checked both the hot and cold water. He added that he lets the water run for 20 to 30 seconds during testing. He stated that he should test it longer. He stated regarding the resetting of the water heaters, he only touched the one in the middle (gas water heater).
During an interview on 7/21/22 at 3:50 PM the Administrator stated that staff had not reported to her that there were hot water issues prior to finding out today. She was asked what could result from the hot water not being reliably controlled. She stated it could result in resident harm.
On 7/27/22 at 12:45 PM, an interview was conducted with LVN D. She denied being made aware of hot water issues in the facility. She stated she works part-time on the 10PM - 6AM shift.
Record review of the facility Incidents by Incident Type report dated 1/19/22 to 7/19/22 revealed that there was no documentation of burn incidents during that time.
Review of the current American Burn Association Scald Injury Prevention Educator ' s Guide provided the following information. The basis of the information is from research conducted by [NAME], AR, Herriques, FC Jr. Studies of thermal injuries: II The relative importance of time and surface temperature in the causation of cutaneous burns. M J Pathol 1947; 23:695-720. and Stone, M, [NAME] J, [NAME] J. The continuing risk of domestic hot water scalds to the elderly. Burns 2000; 26:347-350.:
.although scald burns can happen to anyone, .older adults and people with disabilities are the most likely to incur such injuries .High Risk groups .Older Adults .Older adults, .have thinner skin so hot liquids cause deeper burns with even brief exposure. Their ability to feel heat may be decreased due to certain medical conditions or medications so they may not realize water is too hot until injury has occurred. Because they have poor microcirculation, heat is removed from burned tissue rather slowly compared to younger adults . People With Disabilities or Special Needs .Individuals who may have physical, mental or emotional challenges or require some type of assistance from caregivers are at high risk for all types of burn injuries including scalds sensory impairments can result in decreased sensation especially to the hands .so the person may not realize if something is too hot. Changes in a person ' s perception, memory, judgment or awareness may hinder the person ' s ability to recognize a dangerous situation .or respond appropriately to remove themselves from danger .
Further review of the Guide revealed that 100 degree F. water was a safe temperature for bathing. Water at 120 degrees F. would cause a third degree burn (full thickness burn) in 5 minutes and 124 degrees F. water would cause a third degree burn in 3 minutes. The Guide further documented that water at 127 degrees F. caused third degree burns in 1 minute and water at 133 degrees F. caused third degree burns within 15 seconds. Water temperatures at 140 degrees F. caused third degree burns within 5 seconds.
Record review of the current facility's Tels Masters water temperature testing guidelines revealed the following documentation, . Accidents - Water Temperatures . Purpose - The purpose of recording your water temperatures is to assure the surveyor that your facility is remaining as free from accidental burns and scalds as possible and that any issues are addressed in a prompt and consistent manner. Surveyors will often test water temperatures at hand sinks and bathing tubs with a thermometer if they hold their hand under the water and feel it is too hot or note their skin turning red.
Common Causes - a common cause of tap-water burns to the elderly . Residents may also not check the water before touching it. Other causes could come from mechanical issues such as temperature changes that occur when the water is being used in other areas of the building or a plumbing malfunction that causes a sudden burst of scalding water. Please note that long-term care residents may be more susceptible to burns than other individuals due to several factors. These include decreased skin sensitivity, communication abilities, and the inability to react quickly when exposed to hot water . Water temperature checks.
Instructions.
Test water temperatures.
Let the water run for at least three minutes before taking your reading.
The dial thermometer is accurate to 1 to 2°F however it is not precision instrument and should be calibrated on a regular basis.
Let the hot water run from the faucet for 3 to 5 minutes .
Task instructions .
1. Ensure patient room water temperatures are between 105 and 115°F (or as specified by state)
. Texas . 100 to 110°F .
2. Test temperature in shower areas
3. Test temperatures at the mixing valve
4. Check resident rooms at the end of each wing on a rotating basis or per facility policy.
5. Common area bathrooms, public bathrooms and any other areas having sinks should be checked and recorded as well.
Record results in the water temperature log.
1. Note any discrepancies
2. Adjust water heater settings as required
3. Retest as necessary .
Record review of the facility's Water Temps Test Log for 6/10/22 through 7/15/22 revealed that the last documented water temperature taken in the facility was 7/11/22 and the temperatures were taken on Hall 2 (approximately rooms 220 - 229) and Hall 3 (approximately rooms 201 - 218 - south and west halls). There was no documentation of temperatures taken on Friday, 7/15/22. It was also noted that the last temperature taken for Hall 1 (Hall 100) was 6/28/22.
Further record review of the temperature logs revealed the following:
The week of 6/10/22 (6/06/22 - 6/10/22) resident rooms on Halls 1 and 2 were checked
The week of 6/17/22 (6/13/22 - 6/17/22) resident rooms on Hall 1 was checked and only the bath on Hall 2
The week of 6/24/22 (6/20/22 - 6/24/22) resident rooms on Halls 1 and 2 were checked
The week of 6/30/22 (6/26/22 - 6/30/22) resident rooms on Halls 1 and 2 were checked
The week of 7/8/22 (7/04/22 - 7/08/22) resident rooms on Hall 2 and 3 were checked
The week of 7/15/22 (7/11/22 - 7/15/22) resident rooms on Halls 2 and 3 were checked and only the bath on Hall 1.
All temperatures reported in resident use areas (rooms and baths) ranged from 104 to 110 degrees F.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility failed to provide food that was palatable, attractive and at a safe and appetizing temperature from 1 of 1 kitchen.
1) The facility fail...
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Based on observation, interview and record review, the facility failed to provide food that was palatable, attractive and at a safe and appetizing temperature from 1 of 1 kitchen.
1) The facility failed to provide food that was palatable.
These failures could place residents at risk of decreased food intake, hunger, and unwanted weight loss.
The findings include:
On 7/20/22 at 9:35 AM the Survey Resident Council Meeting and interview was conducted, and residents were asked about the food. Two of 4 residents voiced concerns about the temperature and flavor of the foods. One resident stated that it's always cold and has no flavor. Another resident stated she did not like the taste of the food.
During confidential interviews 5 of 12 residents voiced concerns about the food served. One resident stated the food was always cold, at all 3 meals. Another resident stated that the eggs were served burnt and lunch and dinner were always cold. One other resident stated that the food tastes nasty and lacked flavor. Yet another resident stated the food was cold and lacked flavor. Another resident stated that the food was terrible.
On 7/21/22 at 11:41 AM a kitchen observation was made:
Temperatures were taken by Dietary staff B and a test tray was requested at this time (11:41 AM) from the dining room service.
Temperatures were as follows:
Mac & cheese 167°F and
Stewed tomatoes 185°F
Brown gravy 163°F
Purées stewed tomatoes 169°F
Purée macaroni and cheese and 167°F
Mashed potatoes 125°F.
Peas 140°F
Hamburger patties 120.7°F
White gravy 173°F
Sliced bread
Hall tray prep was started at 12:03 PM. Dining room service was started at 12:35 PM and ended at 12:49 PM.
On 7/21/22 at 12:48 PM the dining room service concluded. The test trays were taken directly from the steam table starting at 12:59 PM. At 1:02 PM, the surveyor requested that dietary staff take temperatures on the service line. It was observed that the ground hamburger was not on a heat source on the steam table and was sitting on a ledge of the steam table in a small pan.
Observation on 7/21/22 at 1:05 PM, the ground hamburger was 106 degrees Fahrenheit. The temperature of the mashed potatoes was 140 degrees Fahrenheit. The hamburger patties were 106 degrees Fahrenheit.
The test trays left the kitchen at 1:07 PM in insulated covers.
Observation on 7/21/22 at 1:08 PM, the test trays were sampled by surveyors with the following results:
Peas - bland, lukewarm
Mashed potatoes - Cold
Beef with gravy - Cold
Ground beef - cold
Macaroni and cheese - bland with little cheese flavor.
Pureed macaroni and cheese - bland with little cheese flavor and cold
Puree stewed tomatoes - cold
Seven of the 11 foods served had about palatability issues dealing with flavor and temperature.
On 7/21/22 at 4:54 PM an interview was conducted with the Dietary Manager regarding issues in the kitchen. She was also told about the palatability issues with the test tray. Regarding the cold food she stated the staff sometimes delay picking up the trays to deliver them. She was asked how unpalatable foods could affect the residents. She stated, staff could make more and reheat it. She added that it could decrease food intake.
On 7/21/22 at 5:20 PM an interview with conducted with the Administrator and dietary issues were reviewed with her. She stated food palatability issues could result in affecting the resident satisfaction. She also stated she expected dietary staff to correct these palatability issues on the spot.
Record review of the facility policy titled Food: Quality and Palatability, HCSG Policy 006, revealed the following documentation, Policy Statement. Food will be prepared by methods that conserve nutritive value, flavor and appearance. Food will be palatable, attractive and served at a safe and appetizing temperature . Definitions . Proper (safe and appetizing) temperature food should be at the appropriate temperature as determined by the type of food to ensure a resident satisfaction and minimizes the risk for scalding and burns.
Procedures.
1. The Dining Services Director and cook are responsible for food preparation. Menu items are prepared according to the menu, production guidelines, and standardize recipes.
2. The cooks prepare food in a sanitary manner utilizing the principles of hazard analysis critical control point (HACCP) and time and temperature guidelines as outlined in the federal food code .
4. The cook prepare food in accordance with the recipes, and season for region and/or ethnic preferences, as appropriate. [NAME] use proper cooking techniques to ensure color and flavor retention .
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to establish and maintain an Infection Prevention and Con...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to establish and maintain an Infection Prevention and Control Program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of disease and infections for 4 of 17 residents (#25, 40, 43 and 101), in that:
1)
Improper hand hygiene and personal protective equipment was observed during incontinent care for 3 residents, Resident #25, Resident #43, and Resident #40.
2)
Failures to routinely clean/disinfect environmental surfaces in both patient rooms and common areas, as well as resident care equipment were documented.
3)
Unclear identification of proper transmission-based precautions (TBPs) was observed for Resident #101, who was on COVID quarantine due to recent return to the facility and vaccination status. Facility did not post proper Centers for Disease Control and Prevention (CDC) category of isolation for this resident, neither COVID isolation nor enhanced droplet-contact.
4)
Improper selection and use of personal protective equipment (PPE), including donning and doffing of PPE based on national standards set forth by the CDC.
These failures to follow proper infection prevention procedures place residents in the facility at risk of exposure to and transmission of communicable diseases and healthcare associated infections that can lead to an increased risk of serious illness, hospitalization.
Findings include:
Resident #101:
Record review of Physician Orders Summary and face sheet for Resident #101 revealed that he was admitted to the facility initially on 6/10/22 and was re-admitted on [DATE]. The resident was [AGE] years old and had a diagnoses of Essential (Primary) Hypertension, End Stage Renal Disease, Hemiplegia, Unspecified Affecting Left Nondominant Side, Unspecified Cirrhosis Of Liver, Acidosis, Hepatic Failure, Unspecified Without Coma, Anemia In Other Chronic Diseases Classified Elsewhere, Personal History Of Transient Ischemic Attack (Tia), And Cerebral Infarction Without Residual Deficits, Flaccid Hemiplegia Affecting Left Nondominant Side, Unspecified Abnormalities Of Gait And Mobility, Muscle Wasting And Atrophy, Not Elsewhere Classified, Unspecified Site, Other Dysphagia, and Cognitive Communication Deficit.
Record review of the physician's Order Summary for Resident #101 revealed an order stating, Isolation for 10 days for COVID protocol. every shift for covid prevention monitoring until 07/26/2022 at 23:59, Phone Active 07/16/2022, Start Date 07/18/2022, End Date 07/26/2022 .
Observation on 7/19/22 at 10:19 AM a resident tour was conducted on Hall 100. Resident #101 resided in room [ROOM NUMBER]. He was a re-admit. He has 3 signs posted on his door related to donning and doffing PPE instructions. There was a PPE cart present outside his door with Sani wipes and open boxes of gloves on top of the cart. There were N95 masks in the cabinet, gowns and face shields. The resident was in bed and the door was a jar.
On 7/19/22 at 10:30 AM an interview was conducted with LVN B regarding the residents on hall 100. She stated the Resident #101 was a readmit from the hospital on 7/16/22 and that he has end stage renal disease. She said he was on dialysis Monday, Wednesday, Friday and was very confused. He used a wheelchair due to hemiplegia and that he went to the hospital due to vomiting blood and had a G.I. bleed. She added that the hospital kept him a while. She said he also had a diagnosis that included liver cirrhosis.
Observation on 7/19/22 at 12:59 PM. Resident #101 was observed in bed, awake and the door was open.
Observation on 7/19/22 at 4:07 PM of room [ROOM NUMBER], there was no posted documentation of any kind as to what type of precautions the Resident #101 was on. CNA A exited the resident's room and disposed of her face mask in the corridor in the trashcan that was not covered.
Observation on 7/19/22 at 4:12 PM LVN C left room [ROOM NUMBER] and placed the N95 mask in the corridor trashcan which was not covered.
Observation on 7/21/22 at 10:33 AM Resident #101 was in the room and the door was open to his room.
On 7/21/22 at 4:20 PM an interview was conducted with NA B. She was asked about infection control regarding Resident #101. She stated staff were told to don all PPE including a shield, gloves, gown upon entering room [ROOM NUMBER]. She added staff should remove all the PPE prior to exiting the room and don't keep the door open. She said she learned that today from a surveyor. She stated she had been told that Resident #101 was on precautions because he's a new resident and on restrictions for COVID for two weeks. She added that she did not know if they specified the type of precautions.
On 7/21/22 at 4:31 PM an interview was conducted with LVN A. She stated when entering room [ROOM NUMBER], staff should wear a gown, mask, and gloves. She added that the facility did not have face shields. She stated that she just wears her face mask now. This is the one they say is for contact with him. She was asked what type of precautions Resident #101 was on. She stated staff were told just isolation. She added that she thought he was on airborne precautions.
On 7/21/22 at 4:34 PM an interview was conducted the DON regarding infection control. She stated that Resident #101 was on droplet precautions for COVID. She added she told staff to wear a gown, gloves, N95, surgical mask, face shield. If they have on face shield, they only have to wear a face mask or the option for N95. She stated the facility had face shields. She stated if staff failed to wear proper PPE, cross contamination could occur.
Observation on 7/21/22 at 4:45 PM revealed room [ROOM NUMBER] had a sign regarding specific precautions for Resident #101. The sign was dated March 2020 which stated the resident was on Enhanced Droplet-Contact Precautions.
Observation ;on 7/21/22 at 4:45 PM of the sign posted on Resident #101's room:
Enhanced droplet - contact precautions.
Perform hand hygiene
N95 or surgical face mask when entering room.
Eye protection when entering room.
Gown when entering room.
Gloves when entering room.
Private room and keep door closed . Spice 3/20 . Effective: March 20, 2020 .
During an observation of incontinent care on 07/20/22 at 8:27 am with CNA B for Resident #25, CNA B did not wash hands or wear gloves prior to gathering clean supplies for incontinent care. CNA B explained to Resident #25 the procedure that she would be helping the resident with. CNA B proceeded with incontinent care without washing her hands. CNA B placed on clean gloves to remove the front of the brief by pulling the brief down. CNA B used individual wipes with the one swipe method to provide incontinent care for Resident #25 by starting on the right side, then the left side, then the middle. CNA B removed the dirty gloves and placed on new pair of clean gloves without performing hand hygiene and rolled the resident to the right side and removed the remainder of the dirty brief and placed it in the designated trash. CNA B used individual wipes and the one swipe method to provide cleaning to the back side of the resident. CNA B then grabbed the clean brief and placed underneath the resident and then placed Resident #25 on her back. CNA B fastened the brief in the front. CNA B discarded all trash in the designated trash bag. CNA B her washed hands for 37 seconds using soap and water. CNA B then grabbed one paper towel and dried both hands and then used the same paper towel to turn off the water.
During an observation of incontinent care on 07/20/22 at 9:20 am with CNA C for Resident #43 in room [ROOM NUMBER], CNA C could not shut the door because the bed was too long. CNA C, with helper was CNA B. CNA C washed hands after last resident, gathered supplies in a clear bag, explained the procedure to the resident. CNA B washed hands correctly. CNA C - got soap while dripping water on floor, used dirty napkin from drying hands to turn off waterspout; provided privacy. CNA C used hand sanitizer, opened clean trash bag, put on clean gloves (both CNAs). CNA C opened clean brief on supply table, pulled back covers, lowered bed. Did not use gait belt to move resident, placed resident on back, raised bed, CNA C removed gloves, placed on new gloves, took off gloves, touching open clean brief with bare hands. CNA C had to leave room to get more gloves, not enough supplies, came back to room and washed hands shaking water off hands. Used dirty paper towel from drying hands to turn off waterspout. Placed on clean gloves, turned resident to one side to remove pants, took off dirty brief, used 1 wipe to wipe upper roll, 1 swipe method used 1 wipe, wiping top to bottom, 1 swipe method, finished removing dirty brief, wiping bottom, 1 swipe method, disposed of brief, did not use hand sanitizer after dirty brief to clean brief. She placed on clean gloves and replaced with clean brief. Gathered trash, CNA B used hand sanitizer, then washed her hands. CNA C went to wash her hands. CNA C used 1 paper towel to dry her hands and used the same paper towel to turn off the waterspout, did not use gait belt to move resident back to chair.
During an observation of incontinent care on 07/20/22 at 9:39 am with NA C for Resident #40 and helper - NA (Nurse Aid) A did not wash hands prior to gathering supplies; gathered supplies with bare hands. NA A washed hands, NA C washed hands, removed covers, gathered wipes and placed on bed; provided privacy, placed cover sheet over resident, removed dirty brief, used 1 swipe method 1 wipe, top to bottom, vagina, turned resident to right. Finished removing dirty brief, 1 wipe - 1 swipe method, put clean pad and clean brief under resident, placed on clean brief, did not use hand sanitizer. Did not change gloves. Did not wash hands after procedure.
In an interview on 07/20/22 at 10:26 am with CNA C, for failing to wash hands correctly while providing incontinent care. CNA stated that she has been trained in handwashing. CNA stated that the training occurs monthly and that the DON is responsible for making sure that the training is completed. CNA stated that she does understand where she went wrong and was not thinking, so she made a mistake. CNA stated that she didn't realize that she could not use the same napkin that dried her hands to turn off the sink spout. CNA stated that the negative potential outcome of not providing handwashing for the residents and staff would be the transmission of infection. CNA stated that it reduces the safety of staff and residents. CNA stated that by slowing down and thinking about her steps would help her to correct the problem and maybe some additional training.
In an interview on 07/20/2022 at 10:32 am with NA C for failing to wash hands correctly while providing incontinent care. NA stated that she has been trained in handwashing techniques. NA stated that she thinks the training is supposed to be every couple of weeks but is not certain on the time frame. NA stated that the training includes skills checks and computer training. NA stated that the DON is responsible for making sure that staff completes their training. NA stated that she messed up on remembering to do her handwashing because she was nervous. NA stated that the potential negative outcome of not providing hand washing for the residents and staff would be the spread of germs.
In an interview on 7/20/2022 at 10:41 am with CNA B, for failing to wash hands while providing incontinent care. CNA stated that she has been trained in handwashing and the facility provides weekly training for handwashing. CNA stated that she didn't realize that she needed to wash her hands prior to gathering supplies but she knows now. CNA stated that she is new and still learning. CNA stated that the potential negative outcome for not washing hands would be that she could cause cross contamination to other residents or even take germs home to her family.
In an interview on 07/20/2022 at 10:57 the DON stated that she will in service the three CNAs on hand washing. DON stated that the staff is provided monthly skills checks and computer training. DON stated that she will randomly pick different staff to do skills checks every month and each month is different staff members. DON stated that she will get with these staff members and provide further education. The DON stated that she expects that staff members wash their hands and wash them correctly while providing incontinent care. The DON stated that the negative potential outcome for not washing hands would cause cross contamination.
In an interview on 7/19/22 10:17 am room [ROOM NUMBER] Resident 22 stated that her sheets are visibly soiled. She stated the sheets are not changed often but did not recall a frequency.
In a follow-up observation on 07/19/22 at 1:25 pm, after the food arrived, a brief walkabout the room revealed 15 separate flies in the dining room.
In an observation on 7/19/22 at 3:26 pm, the restroom between rooms [ROOM NUMBERS], the toilet seat was stained and has visible blood; no residents are currently assigned to this room.
In an observation on 7/19/22 at 3:30 pm, in the Piano Room surveyor observed 4 mechanical lifts being stored in this room. Of the 4 Hoyer lifts, one was noted to have 10 separate areas of blood contamination and multiple other areas of the square are visibly contaminated with smears of yellow dried fluid and chunks of unknown substances. Over 70% of the blue square was visibly soiled on the part of the lift where the resident stands, the blue square at the bottom. In addition, there was visible blood spatter on the 2 blue pads that make direct contact with the residents' legs. In addition, a bottle of Pine-sol cleaner was stored in the cabinet next to empty plastic food containers that are re-usable. A total of 5 Hoyer batteries were noted in this room, 2 on the counter next to the sink and 3 on a bookshelf next to the piano; all 5 batteries were visibly and grossly contaminated with blood.
In an interview and observation on 7/20/22 at 11:25 am in room [ROOM NUMBER] with Resident #49, she stated her privacy curtain was replaced and she was told it was because someone was documenting the blood on the curtain the previous day. Surveyor told the resident that I had done that. She stated the blood was present since she admitted , so about 3 weeks. The floor is also clean today, food and blood clean.
In an interview on 7/20/22 11:52 with Resident #7's family member, she stated the only issues she has ever noticed is general cleanliness of building and not always enough staff to get to everyone timely, but they come when they can and are always very kind. Upon arrival she has found Resident #7 wet, but the staff respond immediately to care for her when she hits the call light. She stated Resident #7 has not had any rashes or skin breakdown and the facility calls her and notifies her of changes to her mother's condition.
In an observation on 7/20/22 12:13 pm a live spider noted to be in cabinet in room surveyors are meeting in on the 100 hall (room lacks a posted room number, but is next to room [ROOM NUMBER], closer to front of the building).
In an observation on 7/20/22 at 5:00 pm as the surveyor walked out of the building, a resident in a wheelchair was observed to be in the piano room next to the Hoyer Lift with blood and other contamination. In addition, the contaminated Hoyer from 7/19/22 and 1 other Hoyer have both been moved from their position on 7/19/22. Surveyor observed 1 Hoyer being transported down a resident hall. A blood drop was noted on same wall.
In an observation on 7/21/22 at 9:56 am two ceiling tiles were observed in the back dining room that were visibly soiled.
In an interview on 7/21/22 at 11:55 am with DON about Hoyer lifts, she stated they should be cleaned after each resident, and they are owned and serviced annually and as needed by a medical supply. She explained after admission and quarterly nurses evaluate transfer status of each resident. If the resident is a 3 they use a stand assist Hoyer (which is the type that was noted to be contaminated with blood) and a 4 they use a total assist Hoyer. When asked for policies related to Hoyers, the DON said she did not think they had one but would bring it if she found one. At 4:45 pm a policy was provided for lift systems (Hoyer).
In an interview and observation on 7/21/22 at 12:45 pm with Resident #49, a visible spot of contamination on the ceiling next to the new privacy curtain was observed and a staff member was informed and stated she would have someone clean it as soon as possible. Surveyor asked to test water temperature in the restroom and found it was 122 degrees Fahrenheit. Two flies were observed near the resident and her tray of food that was on her over the bed table.
In an observation on 7/21/22 at 2:10 pm at the meeting of the 100 hall and the main entry hallway, a large beetle was observed crawling through the hallway.
Transmission-based precautions & personal protective equipment (PPE):
On 7/19/2022 at 1:06 pm an observation of room [ROOM NUMBER], which houses a resident on quarantine who recently returned to the facility and is not vaccinated, revealed 2 signs were posted on the door outside of the room and 1 sign on the wall above the PPE container. The signs demonstrated proper donning and doffing of PPE, but no sign was present showing what precautions, based on the CDC categories of transmission-based precautions, the resident was placed on.
On 7/19/22 at 12:52 pm an observation revealed no gloves were in the PPE box where glove box should be.
On 7/19/22 at 1:45 pm outside of room [ROOM NUMBER], the only isolation room, the container of caviwipes outside of room on the PPE cart had a yellow sticky substance on the lid to the container. In addition, several vinyl clear gloves were on the PPE cart in a box marked not for medical use. Housekeeper A left isolation room wearing a surgical mask for the covid quarantined resident instead of the appropriate n95 mask. In addition, the door was open to this room. Surveyor looked inside the room to see where PPE was being discarded and noted two large yellow trash bins on the far wall in the patient zone, so Surveyor spoke to DON about proper doffing of PPE and disposal of the PPE should be in the resident room right next to the exit.
On 7/20/22 at 10:05 AM an observation was made of isolation room yellow barrels in the corridor in hall 100 while Housekeeper A was inside room [ROOM NUMBER] cleaning. Resident #101 resided in this room and was on contact and droplet precautions. The housekeeper was going in and out of the room, into the corridor, wearing her face mask, face shield, gown and gloves. She was cleaning in the room and had on a face shield with the facemask. There were no guidelines on the door excepted to CDC don and doff infographics which stated to doff inside the resident room.
When Housekeeper A came out of the room into the hall, she was handling her badge with her gloves on and she still had on her gown, facemask. She doffed in the corridor removing her gloves, face shield and gown and disposed of the in the yellow barrels. She then took the trash from the yellow barrels to the dumpster.
On 7/20/22 at 10:30 AM an interview was conducted with Housekeeper A with interpreter CNA A. She stated a gown, mask, gloves, and face shield were worn when entering an isolation room. She added that she was told to wear a face shield and N95 mask. She stated she was not wearing an N95 mask because she forgot and was nervous.
On 7/21/22 at 9:38 AM Housekeeper A was observed doffing gown and gloves in the corridor again and putting her gown and gloves in the trash bin on her housekeeping cart in the corridor.
On 7/21/20 to 9:40 AM an interview was conducted with Housekeeper A and she stated that they have been told to doff in the corridor outside of the room. Observation of the housekeeper cart trash bin revealed that there was an N95 mask and gown in the trash bin.
On 7/21/22 at 4:00 PM an interview was conducted with the Housekeeping District Manager in the absence of the facility Housekeeping/Laundry Supervisor. She stated the Facility Housekeeping Laundry Supervisor said staff were educated on infection control. Staff were to wear PPE which included an N95 mask, face shield and gown when cleaning isolation rooms. Before they crossed the threshold, they take everything off in the room. She added she had stopped and asked all of housekeeping staff about infection control. She stated she talked to Housekeeper A yesterday and the housekeeping staff were in-serviced on infection control. She added that not following infection control protocols exposes everyone to infections. She stated it would lead to more residents getting ill and it was important to use proper PPE.
Record review of the In-Service Record Log dated 7/20/22 at 1:00 PM delivered to the Housekeeping Department, Subjects: Proper wearing PPE in isolation rooms, Locking carts, N95 mask. The following documentation was listed under the Summary of Subject Material Covered: PPE - when and why we wear it. Isolation rooms - How to clean and what we wear. N95 mask - What they are used for and when to wear them .
Record review of the policy titled Lift, Transfer and Repositioning Policy published in 2010 by Sava Senior Care Administrative Services, LLC, the policy states all lift equipment shall be used and maintained in accordance with Manufacturers' instructions. The policy further states in the section titled Safety Committee that the Safety Committee's responsibilities will include b. Ensuring proper maintenance and storage of existing mechanical lifting devices. Cleaning of the device was not specifically addressed as the policy focused on proper use and safety related to the staff and resident use of the device.
Record review of the posted CDC posters on Resident #101's room revealed the following:
Sequence for Putting on Personal Protective Equipment . The type of PPE use will vary based on the level of precautions required, such as standard and contact, droplet or airborne infection isolation precautions. The procedure for putting on and removing PPE should be tailored to the specific type of PPE .CDC
How to Safely Remove Personal Protective Equipment Example 1 . There are a variety of ways to safely remove PPE without contaminating your clothing, skin, or mucous membranes would potentially infectious materials. Here is one example. Remove all PPE before exiting the patient room except a respirator, if worn. Remove the respirator after leaving the patient room and closing the door. Remove PPE in the following sequence . CDC
How to Safely Remove Personal Protective Equipment Example 2 . Here is another way to safely remove PPE without contaminating your clothing, skin, or mucous membranes with potentially infectious materials. Remove all PPE before exiting the patient room except a respirator, if worn. Remove the respirator after leaving the patient's room and closing the door. Remove PPE in the following sequence .CDC
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0925
(Tag F0925)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility must maintain an effective pest control program so that the facility was free o...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility must maintain an effective pest control program so that the facility was free of pests, in the dining room, piano room and 3 of 16 resident rooms (201, 207 and 215), in that:
The facility failed to provide an effective pest control program for flies and insects in the facility.
These failures could place residents at risk for vector-borne diseases.
The findings include:
In an observation on 07/19/22 12:02 pm 3 surveyors arrived in dining room for resident observation of dining. Two light-based insect killing machines are present and neither were on; surveyor asked Maintenance Supervisor to plug the bug zapping lights. One machine had no plug attached and one was found and both lights (one on either side of the dining room) were plugged in and began functioning. 12 flies were observed in the dining area during at this time.
In an observation on 07/19/22 1:20 pm a fly was noticed on the support column, next to Resident #27, about 4 inches from the hand sanitizer installed on this column. At the same time, a fly was noted on Resident #35 in the dining room.
In an observation on 7/19/22 at 3:30 pm, in the Piano Room, multiple various bug carcasses were in cabinets and on the floor in this room. When surveyor opened a small white cabinet above the sink, 2 bug carcasses fell to the counter. One fly swatter was hanging on the wall and one was on top of the white cabinet above the sink.
In an interview and observation on 7/20/22 at 11:25 am in room [ROOM NUMBER] with Resident #49, 1 fly was observed in the resident room and resident commented that the facility had multiple flies in multiple rooms; resident stated that she went to the restroom this morning around 3 am and saw a cockroach in her restroom and held up her fingers to show size, 1.5-2.0 inches. Resident stated this is a normal experience in her restroom. On 7/20/22 at 11:31 am, surveyor opened restroom door and observed baby roach under toilet. In a corner under toilet there was a 1-2-inch gap between the wall and the base board that extends from the corner for about 8 inches.
In an interview on 7/20/22 at 1:08 pm with Resident #30 in room [ROOM NUMBER], she has fly swatter next to bed and says said flies are a constant issue that was worse at night or when she was lying in bed.
In an interview on 7/21/22 at 10:03 am with Resident #22 in room [ROOM NUMBER], we both noticed a fly, and she stated that she sees them often, especially in the dining room. She said one in her room was very friendly and follows her even to the restroom. Resident named the fly [NAME] and surveyor left to ask the DON for a fly swatter so Resident could kill [NAME] the Fly. The DON had a fly swatter and left to provide it to Resident #22.
Record review of the facility policy titled Operation 4: Nursing Operations - The Source, Chapter: Infection Control, Revision Date: December 2021, OP4 0825.00, Pest Control, revealed the following documentation, To provide an environment free of pest, the center will maintain a pest control contract that provides frequent treatment of the environment for pest. The contract will allow for additional visits by the pest control service when a problem is detected. The center will include bedbug extermination and expertise of the contractor in the choice of pest control contracted services.
Pest control program emphasis will be placed in kitchens, dining areas, laundries, central supply, loading dock/areas, construction activities, and other areas prone to infestations such as areas of overgrowth in adjoining property. To reduce the potential for pest to enter the center through windows that open to the outside, screens will be maintained. If no screens are present the window should not be opened.
Center staff will monitor the environment and properly report pest control problems to the supervisor, administrator, or Maintenance Director for action .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to store, prepare, distribute and serve food in accordanc...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for 2 of 2 staff (Dietary staffs A and B), for 1 of 1 kitchen and 1 of 1 Activity room, in that:
1)The facility failed to ensure Dietary staff (Dietary staff A and B) used sanitizers as directed and sanitizer levels were maintained and tested according to manufacturer recommendations;
2) The facility failed to ensure Dietary staff (Dietary staff A and B) used good hygienic practices during dietary duties,
3) The facility failed to ensure hot and cold TCS foods were maintained at 41 degrees F or below or 135 degrees F and above,
4) The facility failed to ensure foods and food contact equipment were protected from possible contamination (refrigerator, Activity room),
5) The facility failed to ensure foods were in sound condition (expired hardboiled eggs), and
6) The facility failed to ensure food and nonfood contact surfaces were clean (Activity room stove and shelving, scoop holder).
These failures could place residents at risk of food contamination and foodborne illness.
The findings include:
~ The following observations and interviews were made during a kitchen tour that began on 7/19/22 at 9:54AM and concluded at 10:18 AM:
Dietary staff A was asked to test the dish machine chlorine sanitizer level, and she took the chlorine test strip and placed it under the water draining from the dish machine from the wash cycle. She did not initially test the chlorine sanitizer in the rinse cycle. Interview with Dishwasher A on 7/19/22 at 10:18 AM, she stated that she had worked in dietary a month.
There was no chlorine sanitizer dispensing from the dish machine. The rinse temperature at the dish machine was 120°F and the chlorine level was 0 PPM instead of between 50-100 PPM
Interview on 7/19/22 at 10:05 AM the Dietary Manager stated, two days ago staff said that the dishwasher was not working. They pressed the button, primer, and it worked. They will wash in a three compartment sink until the dishwasher is repaired.
There were two unshielded lights in the kitchen refrigerator.
Personal drinks with a straw were stored on the tea station counter.
~ The following observations and interviews were made during a kitchen tour that began on 7/19/22 at 10:36 AM and concluded at 11:00 AM:
During an interview on 7/19/21 at 10:36 AM, Dietary staff A stated, the dish machine chlorine dispensing tube came off. Observation at the time revealed that the chlorine sanitizer tube that entered the dish machine was broken in half. She stated they called the repairman.
Personal drinks with covers were observed on the [NAME] table of the one compartment sink. There was a bowl of potatoes in the sink.
There was a soiled apron and backpack hooked on an equipment rack where dishes were stored, and food equipment stored.
Observation of Dietary staff B handwashing revealed that she touched the soiled front of the paper towel dispenser after washing her hands and re-contaminated her hands. She then dried her hands, turned off the water with the paper towels and donned a pair gloves. She continued with dietary duties.
~ The following observations and interviews were made during a kitchen tour that began on 7/19/22 at 11:26 AM and concluded at 12:45PM:
Dietary staff B stated that she was preparing seven purées. She placed green beans in the processor and puréed it. She then washed her hands and during the handwashing process she touched the soiled front of the paper towel dispenser, recontaminating her hands. She dried her hands and placed the paper towel in her pocket.
Dietary staff B then washed the blender in the three-compartment sink, rinsed and then submerged it in the Ecolab Oasis 146 Multi Quat Sanitizer for only 20 seconds and then set it aside to dry. She then took the lid and did the same thing and then submerged the lid in the quaternary sanitizer for only five seconds and then took it out to dry. She cleaned a pitcher in the three-compartment sink and only submerged it in the sanitizing rinse for five seconds. Then she set it out to dry.
Record review of the Ecolab Oasis 146 Multi Quat Sanitizer wall chart (https://www.gofacilipro.com/wall-charts/oasis-146-wall-chart) dated 2015 revealed the following documentation, . 150-400 ppm quat range . Directions for use. Apply oasis 146 multi quat sanitizer at proper use solution. Expose all surfaces of equipment, ware or utensils to the sanitizing solution for a period of not less than one minute. Air dry
Record review of the label of the Oasis 146 Multi Quat sanitizer revealed the following, Directions for Use .expose for one minute .
Dietary staff B rewashed the blender container in the three-compartment sink and then submerge it in sanitizer for 10 seconds and then set it on the drain table to dry.
Dietary staff B washed her hands and touched the soiled front of the paper towel dispenser again which re-contaminated her hands. She then dried her hands, donned gloves and continued with dietary duties. She continued to process foods (pureed pasta and tomato sauce).
Temperatures were taken on the service line steamtable by Dietary staff B with the following results:
Ziti with beef 137.3°F
Green beans 184°F
Tomato sauce 100.2°F
Puréed [NAME] beans 164°F
Puréed ziti 164°F
Mashed potatoes 113.7°F. It was placed in an area of the steam table that had an open space.
Toasted bread 128°F
Cucumber salad was on ice and was 47.5°F
Lettuce salad was on ice and was 53°F
Egg salad was 53.6°F and the ice in the pan it was sitting in was melted. There was only a few scattered pieces of ice. The egg salad sandwiches were also in this pan of melted ice and it was 62.5°F
On 7/19/22 at 12:11 PM the Dietary staff B was asked how the mashed potatoes were made. She stated, with milk and butter. It's a mix.
On 7/19/22 at 12:12 PM Dietary staff B covered the open space on the steam table with plastic.
On 7/19/22 at 12:13 PM Dietary staff B was asked when the egg salad was made. She stated the egg salad was made at 11:10 AM.
The meal service started at 12:15 PM. The mashed potatoes were not rapidly reheated to 165 degrees F and held at 135 degrees F or above. Adequate ice was not placed in the pan used to hold the egg salad foods at the steam table.
Observation of a container of Peeled Hard Cooked Eggs 10 pound was on a prep table. Further observation of the container revealed the following, Use by 13 July 2022.
On 7/19/22 at 12:19 PM the Dietary Manager and Dietary staff B were asked if these hard cooked eggs have been used to make the egg salad sandwiches and egg salad. They both stated yes.
On 7/19/22 at 12:37 PM an interview was conducted with the Dietary Manager about the expired hard-boiled eggs. She stated that she got the eggs at the store on 7/06/22 and marked it 7/06/22. She added that she did not see the use by date. She stated that when a delivery truck comes, she marks the date she gets the food.
Dietary staff A was observed washing her hands at the hand sink and she also touched the soiled front of the paper towel dispenser in order to dispense more towels. She used the towel and then continued to dry her hands with it. She donned a pair of gloves and handled condiments and insulated lids and covered trays.
On 7/19/22 at 1:15 PM an interview was conducted with the Dietary Manager. She stated that none of the egg salad was served.
~ The following observations were made during an Activity room tour that began on 7/19/22 at 1:00 PM and concluded at 1:12 PM:
On 7/19/22 at 1:00 PM an observation was made of the activity room sink area. There were boxes of bag chips stored under the drain line of the sink. Utensils and pans were inverted on a cloth towel on top of the small refrigerator. There was a dead bug on the towel.
The oven interior and browner area were soiled with dried food and dead bugs.
The cabinets had an uncovered portion cup of pepper and uncovered cup of oil.
The lower cabinets had dried spills.
On 7/19/22 at 1:13 PM an observation was made of the corridor ice machine room. The ice scoop holder was dirty on the interior and had an accumulation of sediment and water in the bottom of it.
On 7/21/22 at 8:46 AM the ice machine corridor's scoop Holder was still dirty with settlement at the bottom and wet.
~ The following observations were made during a kitchen tour that began on 7/21/22 at 11:41 AM and concluded at 1:07 PM:
Temperatures were taken by Dietary staff B. Temperatures were as follows:
Mac & cheese 167°F
Stewed tomatoes 185°F
Brown gravy 163°F
Purées stewed tomatoes 169°F
Purée macaroni and cheese and 167°F
Mashed potatoes 125°F.
On 7/21/22 at 11:20 AM Dietary staff B was interviewed as to how she made the mashed potatoes. She stated that she used milk and butter in it.
Peas 140°F
Hamburger patties 120.7°F.
White gravy 173°F
Sliced bread
The refrigerator had unshielded lights as before.
Meal service ended at 12:49 PM. At 1:02 PM, the surveyor requested that they take temperatures on the service line. It was noted that the ground hamburger was not on a heat source on the steam table and was placed on a ledge of the steam table.
On 7/21/22 at 1:05 PM the ground hamburger was 106 degrees Fahrenheit. The temperature of the mashed potatoes was 140 degrees Fahrenheit. The hamburger patties were 106 degrees Fahrenheit. These TCS foods were not rapidly reheated to 165 degrees F. and held at 135 degrees or above.
On 7/21/22 at 4:54 PM an interview was conducted with the Dietary Manager regarding issues in the kitchen. Regarding the incorrect testing of the dish machine, she stated Dietary staff A was nervous, but did not know why she did it. She stated that she had conducted training on dish washing and testing. She was also told about hand washing and staff touching the paper towel dispenser and contaminating their hands. She stated she told staff not to touch the dispenser. She added that temperatures on the steam table should not be below 135 degrees Fahrenheit. She further stated that staff knew to reheat foods if they are cold. She stated if the above-mentioned issues continued in dietary, it could result in foodborne illness. She was also told about the holder for the ice maker ice scoop being dirty. She stated she thought the housekeeping department was responsible for cleaning it.
On 7/21/22 at 5:20 PM an interview with conducted with the Administrator. She stated the issues with dietary sanitation could result in affecting resident satisfaction. She was also asked what she expected from the dietary staff regarding these issues, and she stated they should correct issues on the spot.
On 7/25/22 at 4:30 PM and interview was conducted with the Activity Director regarding the activity room foods. She stated that the foods present were used for residents but they had thrown everything away after the survey.
Record review the facility policy titled Food: Preparation, HCSG Policy 016, Original 5/2014, Revised 9/2017 revealed the following documentation, Policy Statement. All foods are prepared in accordance with the FDA Food Code.
Procedures.
1. All staff practice proper handwashing techniques and glove use.
2. Dining services staff will be responsible for food preparation, for food procedures that avoid contamination by potentially harmful physical, biological, and chemical contamination.
3. All utensils, food contact equipment, and food contact surfaces will be cleaned and sanitized after every use.
4. The Dining Services Director/Cook(s) Will be responsible for food preparation techniques which minimize the amount of time that food items are exposed to temperatures greater than 41°F and/or less than 135°F, or per state regulation .
9. The Cook(s) will prepare all cooked food items in a fashion that permits rapid heating to appropriate minimum internal temperature.
10. Time/Temperature Control for Safety (TCS) hot food items will be cooked to a minimum internal temperature for 15 seconds, as follows:
Poultry and stuffed foods 165°F
Ground meat 155°F
Fish, pork, other meats 145°F .
11. When hot purée, ground, or diced food drop into the danger zone (below 135°F), the mechanical [NAME] altered food must be reheated to 165°F for 15 seconds if holding for hot service.
12. When reheating, foods will be rapidly heated to 165°F for 15 seconds. If the food is not reheated within two hours it must be discarded.
13. All foods will be held at appropriate temperatures, greater than 135°F (or as state regulations require) for hot holding, and less than 41°F for cold food holding.
14. Temperature for TCS foods will be recorded at time of service and monitor periodically during meal service.
15. All staff will use serving utensils appropriately to prevent cross-contamination.
16. Prepare hot food items that are not intended for immediate service will be cooled using the following guidelines:
Place in shallow pans or cut/slice to promote rapid cooling.
TCS foods will be cooled from 135°F to 70° Fahrenheit within two hours.
TCS foods will be cool from 70°F to 41°F with them 4 hours.
Total cooling time cannot exceed six hours. The clock starts at 135°F.
17. All TCS foods that are to be held for more than 24 hours at a temperature of 41°F or less, will be labeled and dated with a prepared date (Day 1) and a use by date (Day 7) .