Pasadena Post Acute

4006 Vista Rd, Pasadena, TX 77504 (713) 943-1592
For profit - Limited Liability company 116 Beds Independent Data: November 2025 3 Immediate Jeopardy citations
Trust Grade
19/100
#816 of 1168 in TX
Last Inspection: April 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Pasadena Post Acute has received a Trust Grade of F, indicating significant concerns about the facility's care and operations. It ranks #816 out of 1168 nursing homes in Texas, placing it in the bottom half, and #66 out of 95 in Harris County, suggesting that there are many better options nearby. The facility has shown signs of improvement, decreasing issues from 9 in 2024 to just 1 in 2025. However, staffing is only rated at 2 out of 5 stars, and turnover is slightly higher than average at 51%, which can impact the quality of care residents receive. Notably, there were critical incidents where the facility failed to respond to a resident's change in condition, resulting in hospitalization due to a drug overdose, and it did not provide adequate supervision to prevent such incidents, raising serious safety concerns.

Trust Score
F
19/100
In Texas
#816/1168
Bottom 31%
Safety Record
High Risk
Review needed
Inspections
Getting Better
9 → 1 violations
Staff Stability
⚠ Watch
51% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
$27,254 in fines. Lower than most Texas facilities. Relatively clean record.
Skilled Nurses
⚠ Watch
Each resident gets only 25 minutes of Registered Nurse (RN) attention daily — below average for Texas. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
12 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★★★☆
4.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 9 issues
2025: 1 issues

The Good

  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

2-Star Overall Rating

Below Texas average (2.8)

Below average - review inspection findings carefully

Staff Turnover: 51%

Near Texas avg (46%)

Higher turnover may affect care consistency

Federal Fines: $27,254

Below median ($33,413)

Moderate penalties - review what triggered them

The Ugly 12 deficiencies on record

3 life-threatening
Apr 2025 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to refer a resident with newly evident or possible serious mental diso...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to refer a resident with newly evident or possible serious mental disorder, intellectual disability, or a related condition for level II resident review for 1 of 8 residents (Resident #1) reviewed for resident assessment. The facility failed to ensure Resident #1's PASRR Level I screening reflected her mental illness diagnosis. This failure could place residents at risk of not receiving specialized services for their mental illness. Findings included: Record review of Resident #1's admission Record dated 4/3/25 revealed a [AGE] year-old female who readmitted to the facility on [DATE]. Her diagnoses included schizoaffective disorder, bipolar type (a mental health condition that is marked by a mix of schizophrenia symptoms, such as hallucinations and delusions, and mood disorder symptoms, such as depression, mania and a milder form of mania called hypomania), anxiety disorder, depression and major depressive disorder severe with psychotic symptoms. Record review of Resident #1's discharge-return anticipated MDS assessment, dated 3/19/25 revealed her cognitive skills for daily decision making were moderately impaired. Record review of Resident #1's care plan dated 4/2/25 indicated she used antidepressant medication related to depression, anxiety, schizoaffective disorder, bipolar type, and major depressive disorder recurrent severe with psychotic symptoms. Record review of Resident #1's PASRR Level I screening dated 8/28/23 indicated there was no evidence or an indicator that the resident had a mental illness. Resident #1 did not have a primary diagnosis of dementia. In an interview on 4/2/25 at 3:49 p.m. the MDS nurse said Resident #1 was positive for mental illness and did not have a dementia diagnosis. She said the (inaccurate) PASRR should have been caught during admission and she would submit another PL1 screening, She said she should have completed an audit of all residents with a schizo diagnosis. She said the purpose of the PASRR screening was to ensure the resident got adequate care and help to go out into the community. In an interview on 4/3/25 at 2:55 p.m. the Administrator said staff should double check the PASRR to ensure no diagnoses were missed. He said the facility did not have a great policy in place but moving forward they would ensure routine audits were completed on PASRRs. He said the purpose of the PASRR screening was to determine if the resident met qualifications for benefits of PASRR. He said he did not believe there was a risk for an inaccurate PASRR screening because the facility had good psych providers to address the residents' needs. Record review of the facility's admission Criteria policy dated March 2019 read in part, .9. All new admissions and readmissions are screened for mental disorders (MD), intellectual disabilities (ID) or related disorders (RD) per the Medicaid Pre-admission Screening and Resident Review (PASARR) process. a. The facility conducts a Level I PASARR screen for all potential admissions, regardless of payer source, to determine if the individual meets the criteria for a MD, ID or RD. b. If the level I screen indicates that the individual may meet the criteria for a MD, ID, or RD, he or she is referred to the state PASARR representative for the Level II (evaluation and determination) screening process. (1) The admitting nurse notifies the social services department when a resident is identified as having a possible (or evident) MD, ID or RD. (2) The social worker is responsible for making referrals to the appropriate state-designated authority .
Feb 2024 9 deficiencies 3 IJ (3 affecting multiple)
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Notification of Changes (Tag F0580)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to immediately consult with the resident's physician when...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to immediately consult with the resident's physician when the resident experienced a change in condition for 1 of 8 residents (Resident #55) reviewed for a change in condition. The facility failed to notify the physician when Resident #55 was pocketing Oxycodone pills on [DATE]. Resident #55 was found unresponsive and was sent to the local hospital on [DATE] for respiratory distress. The local hospital sent her to an inpatient behavioral hospital where she was admitted due to worsening of mood and suicidal attempt by drug overdose. An immediate jeopardy (IJ) was identified on [DATE] at 5:21 p.m. While the IJ was lowered on [DATE] at 2:33 p.m., the facility remained out of compliance at a severity level of more than minimal harm and a scope of pattern due to the facility continuing to monitor the implementation and effectiveness of their plan of removal. This failure could place residents at risk for hospitalization and death. Findings include: Record review of Resident #55's face sheet revealed a [AGE] year-old female admitted to the facility on [DATE] and readmitted on [DATE]. Her diagnosis included quadriplegia C1-C4 incomplete (a spinal cord injury that blocks some, but not all, signals from getting through), major depressive disorder, scoliosis (sideways curvature of the spine or back bone), hypotension (low blood pressure), pain, and polyneuropathy (damage to multiple peripheral nerves). Record review of Resident #55's Hospital Paperwork dated [DATE] revealed she had a past medical history of IV heroin abuse. Record review of Resident #55's Psychiatric Subsequent assessment dated [DATE] read in part, .Review of History: Social Hx: drug use: per chart IV drug abuse Heroin. Pt denied . Record review of Resident #55's annual MDS assessment dated [DATE] revealed a BIMS score of 12 out of 15 which indicated moderate cognitive impairment. She had symptoms of little interest or pleasure in doing things, feeling down, depressed, or hopeless, trouble falling or staying asleep, feeling tired or having little energy, poor appetite, or overeating, feeling bad about yourself, and trouble concentrating on things. The total severity score was 21 out of 27 which indicated severe depression. She was dependent on staff for ADLs except for eating and oral hygiene. Record review of Resident #55's Physician Orders for [DATE] included: -Oxycodone 10 mg 1 tablet by mouth every 4 hours as needed for pain, order date [DATE]. Discontinued [DATE] transferred to hospital. Record review of Resident #55's nursing note dated [DATE] at 8:13 a.m. written by LVN P read in part, .Resident is pocketing pills in the mouth and take Oxycodone out per assigned CAN (sic) . Record review of Resident #55's nursing notes from [DATE] - [DATE] revealed there was no further documentation on Resident #55 pocketing pills or notification to the MD. Record review of Resident #55's Medication Administration Record from [DATE] - [DATE] revealed Oxycodone 10 mg give 1 tablet every 4 hours as needed for pain was documented as administered approximately 74 times to Resident #55 by various nurses. Record review of Resident #55's Controlled Drug Administration Record Tablet for Oxycodone 10 mg every four hours as needed for pain dated [DATE] revealed facility staff administered 60 tablets of Oxycodone to Resident #55 between [DATE] - [DATE]. Record review of Resident #55's Controlled Drug Administration Record Tablet for Oxycodone 10 mg every four hours as needed for pain dated [DATE] revealed facility staff administered 48 tablets of Oxycodone to Resident #55 between [DATE] - [DATE]. Record review of Resident #55's nursing note dated [DATE] at 6:07 a.m. written by LVN T revealed the resident was in respiratory distress. Placed O2 at 6L for comfort via NC. O2 saturations at 68%. Record review of Resident #55 's nursing note dated [DATE] at 8:40 a.m. written by RN E revealed CNA walked into the room and found patient unresponsive, was called at 6:40 a.m. to the room and found patient having agonal breaths (abnormal pattern of breathing characterized by labored, gasping breaths that occur because of insufficient oxygen), pupils reactive, and a thready pulse (a weak or absent pulse). The vital signs oxygen saturation at 68%, was not able to get a blood pressure and pulse reading, rapid response activated. At 6:50 a.m. the emergency response arrived; patient transferred to hospital. Record review of Resident #55's local hospital emergency department record dated [DATE] read in part, .stated complaint: suicide attempt; chief complaint: change mental/neuro status . pt found at (nursing facility) by staff as unresponsive with no pulse. Staff began CPR and realized pt had DNR. Staff got pulse back and per medic pt was agonal breathing and had bp of 74/39 and HR of 74 upon arrival .medication prior to arrival: Naloxone (used for the emergency treatment of known or suspected opioid overdose) Suicide assessment: wish to be dead or to not wake up in the past month: yes; . active suicidal ideation with plan and intent in the past month: yes; . attempted, plan to attempt, or prepared to end life in the past 3 months: yes; . calculated suicide risk level: high risk . emergency notes: This RN did suicide screening on pt. Pt states that she is not active suicidal and does not wish to be dead but wishes that the pain would go away. When asked by this RN if Pt took more Oxycodone than she was supposed to take, Pt said yes. Pt also stated that she never meant to harm herself that she just wanted the pain to go away and that was the reason why she took more Oxycodone than prescribed. Pt denies suicidal ideations at this time . Record review of Resident #55's local hospital record dated [DATE] read in part, .HPI: 46 y/o female with pmh of anxiety, PE, anemia and quadriplegic due to spinal infection with chronic pain admitted after she was found unresponsive at the NH. Per report, CPR initiated, was more awake upon EMS arrival. She was AAOx4 upon arrival to the ER. She reports had taken more pain medication to help control her pain. Denies suicidal ideations, she reports just wanted to end her pain . Diagnosis, Assessment and Plan: 1. Drug overdose- ? suicidal attempt - sitter at bedside, psych consulted . Record review of Resident #55's hospital Psychiatric Evaluation Note dated [DATE] read in part, .Patient evaluated and events noted . one to one sitter at bedside. Patient is alert and oriented x 3, calm, cooperative and pleasant. She stated that the reason that she took too many pills was because she was in pain, she stated that it was not intentional. She denied SIHI (suicidal ideations homicidal ideations) and AVH (auditory verbal hallucinations), no paranoia or delusions elicited . as per the treatment team, patient pocketing her pain medications at the nursing home so she can overdose on medications. Record review of Resident #55's hospital Psychiatric Progress Note dated [DATE] read in part, .calm and polite, denies intent to harm self . Assessment: major depression severe without psychosis, rule out substance abuse . Plan . transfer to inpatient psychiatry once medically cleared, with sitter continue for now . states the overdose was not intentional and was not an attempt. When gently confronted further patient states she takes the medicine for pain. She does not like her nursing home and does not wish to return there. Patient states she only took 10 pills throughout the day . Record review of Resident #55's Application for Emergency Detention dated [DATE] revealed there was reason to believe and belief that Resident #55 evidenced a substantial risk of serious harm to herself because of: pt. overdosed on pills in attempt to commit suicide, pt is anxious and agitation, pt is depressed. The beliefs were based on: pt. insight and judgement limited/poor and pt is a harm to herself. Record review of Resident #55's local hospital record dated [DATE] read in part, Discharge to: psych, facility . discharge date : [DATE] discharge diagnosis: 1.drug overdose/suicidal attempt . Hospital course: .presented after she was found unresponsive after drug overdose as an attempt to suicide. Psych evaluated pt, recommended for inpatient psych transfer . remains stable, will transfer to (behavioral hospital) . Record review of Resident #55's Behavioral Hospital Record dated [DATE] read in part, .reason for admission . include chief complaint in patient's own words: Patient admitted to inpatient behavioral facility from hospital due to worsening of mood and suicidal attempt by drug overdose. Patient had a long history of mental illness with history of depression and anxiety. As per records patient took 10 pills of oxycodone throughout the day. Patient was pocketing her pain medication at nursing home so that she could overdose on medication . The patient was assessed to be a danger to herself and required inpatient level of care for further evaluation and treatment in a controlled environment. Upon initial evaluation . patient endorsed having depressed mood and anxiety. Patient mentioned I don't want to go back to the same nursing home again which I was staying, I don't like the people there . Patient endorsed feelings of helplessness or hopelessness. Patient reported being compliant with medications prior to arriving to the hospital . Patient is being monitored every 15 for suicidal precautions . Record review of Resident #55's MD progress note dated [DATE] read in part . resident was seen today after recent hospital admission for respiratory distress, and O2 sat of 68 possible due to overdose of pain meds, patient was stabilized, but required inpatient psych due to worsening mood and suspected drug overdose . Diagnosis, assessment and plan: chronic pain: given patient's possible overdose and pocketing of pain meds that sent her to the hospital, I will decrease her oxycodone from every 4 hour to every 6 hour and also continue methadone at her regular dose . She is not getting her vitals done, so I will cut back further on pain meds if I have to. I take this question of overdose very seriously. She is on baclofen (used to treat muscle spasms). I will not add back her tizanidine ( used to treat muscle spasms) at this time . Record review of Resident #55's care plan revisions after her hospital stay on [DATE] revealed Resident #55 had impaired cognitive function and impaired thought processes related to cognitive decline and depression. Increased risk for personality changes, poor judgment, delusions, agitation, withdrawing from social contact, dated [DATE]. Resident #55 had a mood problem related to factors such as loss of independence, short temper, history of behavioral issues, major life changes, depression, little interest/pleasure in doing things. Interventions were to administer medications as ordered, assist the resident to identify strengths, positive coping skills and reinforce these, and educate the resident regarding expectations of treatment, etc, monitor mood to determine if problems seem to be related to external causes; report to MD prn acute episode feelings or sadness; feelings of worthlessness or guilt; report to MD prn mood patterns s/sx of depression, anxiety, sad mood as per facility behavior monitoring protocols, date initiated [DATE]. There was no documentation of Resident #55 pocketing pills, her opioid overdose, or suicidal attempt notated in her clinical record. In an observation and interview on [DATE] at 8:45 a.m. with Resident #55 in her room, she was lying in bed awake. She said she had one previous hospitalization. When asked why she was hospitalized , Resident #55 said what? My overdose? If you are curious about my overdose you can leave. Interview ended. Interview on [DATE] at 9:44 a.m. with LVN T, he said he did not see Resident #55 pocket medications but received a report that Resident #55's Oxycodone was found in a cup before she went to the hospital (on [DATE]). He said after the incident, he started to enforce that the resident swallowed her medication, but she would refuse to open her mouth. He said he ensured she did not pocket the medication, but the resident would get upset because she felt they treated her like a child. He said he could not look in her mouth and would ask if she swallowed the medication. Interview on [DATE] at 10:37 a.m. the NP said a Nurse informed him that Resident #55 overdosed after she went to the hospital. He said he and the MD were trying to wean her down as much as possible. He said after she returned from the hospital, he informed the nurses to watch the resident take her pills and have her open her mouth to show that she swallowed the medication. Interview on [DATE] at 11:04 a.m. with the MD, he said he was not aware that Resident #55 was pocketing pills prior to her incident in November. He said if he was notified, he would have stopped the medication and had a conversation and plan to prevent it. He said when Resident #55 returned from hospital she told him what she did was intentional, she did not want to be here, she wanted to kill herself, and she was angry that she was not successful. He said staff should watch her take her pills and monitor for signs and symptoms. He said signs of oxycodone overdose were lethargy (a feeling of fatigue, tiredness and exhaustion both physically and mentally), hypoxia (below-normal level of oxygen in your blood), and low blood pressure. Interview on [DATE] at 11:55 a.m. with the Unit Manager, she said she was not aware Resident #55 was pocketing pills. She said Resident #55 went into distress and was sent out 911. She said after the resident returned from the hospital the resident told her: I tried to, that was on purpose . I know I messed up and I know why the MD changed the medication to every 6 hours. Interview on [DATE] at 12:33 p.m. with the ADON she said she was not aware Resident #55 was pocketing pills prior to the incident in November. She said they would have notified the doctor and intervened if they knew. She said on the day of the incident, nurses and CNAs called her and said the resident was lethargic and unresponsive and they called 911 immediately. She said the hospital called and were concerned about her mental health. The hospital was not releasing the resident back to the facility and she needed to go to inpatient therapy. The ADON said when the resident returned to the facility the resident said to her you will pay for it, I should have died. She said the resident informed her that she was taking too much and was holding them in, because she wanted to die. She said the resident told her that but then reverted and changed the story to get her way. She said prior to the incident the resident would request that staff leave her pain medication in the room, but the ADON informed staff that could not be done, and staff had to stay in the room to ensure it was swallowed. She said the resident would say she was not a child and would curse and yell at the staff. She said signs of an opioid overdose would include low blood pressure and not arousable. Interview on [DATE] at 1:04 p.m. with the DON, he said he was not aware of Resident #55 pocketing medications. He said he was aware she went to the hospital because she was not responding and was sent to the behavioral hospital. He said he reviewed her clinicals from the behavioral hospital but did not observe any outliers. He said he was not aware of her overdosing or having suicidal thoughts. Interview on [DATE] at 1:49 p.m. with the Administrator, he said he was not aware that Resident #55 was pocketing pills. He said he had no knowledge of a drug overdose or history of suicidal ideation. He said she was unresponsive and was sent to the hospital and then to the behavioral hospital for additional psych help. He said if he was notified of her pocketing pills, he would have notified the MD and investigated. This Surveyor showed the Administrator Resident #55's nursing note from [DATE] about pocketing pills. He said he had not seen the note and was not informed of the incident. Interview on [DATE] at 6:54 p.m. with LVN P, he said on [DATE] CNA V informed him that she saw Resident #55 take her medication (Oxycodone) out of her mouth. He said he did not tell the MD or NP but informed the nurse on the next shift and placed it on the 24-hour report. He said he informed the next shift to be careful when administering medication to Resident #55 and ensure she swallowed the medication with water. He said he went to Resident #55's room to look for the medication but did not see anything. He said Resident #55 denied it, was mad, cussed him out, and thought he was accusing her. He said he did not report it to the physician because he did not have information to give him since he did not see the medication in the room. He said multiple people knew she had medication in her room, but he was the only one to document because he thought it needed to be followed up on. An interview was attempted on [DATE] at 9:42 a.m. with CNA V but was unsuccessful. Record review of the facility's Acute Condition Changes - Clinical Protocol policy dated 3/2018 read in part, .7. Before contacting a physician about someone with an acute change of condition, the nursing staff will collect pertinent details to report to the physician 8. The nursing staff will contact the physician based on the urgency of the situation . On [DATE] at 5:21 p.m. the Administrator was notified of the Immediate Jeopardy due to the above failures. The IJ template was left with the Administrator and a plan of removal was requested at that time. The following Plan of Removal (POR) was submitted by the facility and accepted on [DATE] at 7:30 a.m.: PLAN OF REMOVAL - F580 Immediate actions: o DON and/or designee will educate nurses on [DATE] & [DATE] on physician notification regarding changes in condition and behavior. o Nurses will demonstrate competency in this education by completing a post-education questionnaire. Any nurse who is not in-serviced will be in-serviced and complete a post-education questionnaire before the start of their next shift. Compliance Date: [DATE] o DON and/or designee will educate nurses on [DATE] & [DATE] to ensure medications are taken appropriately by all residents. o Nurses will demonstrate competency in this education by completing a post-education questionnaire. Any nurse who is not in-serviced will be in-serviced and complete a post-education questionnaire before the start of their next shift. Compliance Date: [DATE] o DON and/or designee will educate nurses on [DATE] & [DATE] to ensure nurses are able to identify a behavioral or mental health change of condition that would require physician consultation. o Nurses will demonstrate competency in this education by completing a post-education questionnaire. Any nurse who is not in-serviced will be in-serviced and complete a post-education questionnaire before the start of their next shift. Compliance Date: [DATE] o The Interdisciplinary Team will update resident #55 care plan to include the following interventions: o Ensure resident swallows the medication. o Psych will continue to follow resident. o Notify physician of any change of condition related to suicidal behavior/self-harm. Compliance Date: [DATE] o The Interdisciplinary Team will audit residents' charts and interview alert and oriented residents to ensure that any resident who does display signs and symptoms of suicidal ideation/self-harm have appropriate interventions in place and physicians are notified. Compliance Date: [DATE] o The Interdisciplinary Team will review the 72-hour report to ensure that physicians have been notified of all changes of condition identified in this report. Compliance Date: [DATE] o Unit manager communicated with resident #55 physician regarding behavior, medications, and care plan. Compliance Date: [DATE] MONITORING: Record review of the Competency Assessment for Nurses and Med Aides revealed True/False questions for Notifying Physicians regarding change of condition and suicidal ideation/self-harm, and Ensuring medications are taken appropriately. There was also a Signs and Symptoms MD Notification Guide given to them regarding when to notify the physician. Record review of POR revealed Nurses and Med Aides were educated on Med Administration which discussed: prescription and dosage, route of administration, pocketing medication, patient education, timing, record keeping, monitoring, and storage. Record review of POR revealed Nurses were educated on Managing Suicide and Suicidal Ideation, including signs and symptoms and risk factors. Record review of resident # 55's care plan revealed an updated focus on a Risk for injury to self r/t suicidal ideations initiated [DATE]. Interventions included: Administer medications as ordered, monitor while swallowing medication to ensure she is not pocketing/cheeking medication, Notify physician of any change of condition related to suicidal behavior/self-harm, Nurses and Med Aides will ensure resident swallows the medication and doesn't pocket medications, Pscyh services to continue to follow resident, Refer resident to (name) Psych, and Review prescribed medication side effects. Record review of POR binder revealed a list of 92 residents that the Psychologist assessed on [DATE] and charts reviewed, and none of them had any suicidal ideations/self-harm issues. Social Services Director interviewed every resident able from [DATE] to [DATE] and none showed any signs of suicidal ideation or self-harm. Record review of the change in condition log revealed the IDT reviewed the 72hr report for all residents and found 13 changes in conditions. The MD had been notified with all of the residents. Record review of Resident #55's medical record revealed a progress note from LVN E on [DATE] at 10:54 pm that said she spoke with the MD regarding the resident's medications, behaviors, and plan of care. Parameters were received to hold/not administer Oxycodone if SBP less than 100 or HR less than 55. If resident refused to have BP/HR checked medication would not be administered for resident's safety. MD notified of alleged suicidal ideation attempt and stated he didn't feel it was a threat at this time. Staff would continue to monitor resident for s/s and would notify MD of any issues. Record review of In-services/training revealed Nursing Staff were trained on [DATE] regarding Physician Notification and Medication Management, Notifying Physicians Regarding Change of Condition and Suicidal Ideation/Self Harm, Ensuring Medications are Taken Appropriately by Resident, and Managing Suicide and Suicidal Ideations. In-services given by the ADON with 17 nurse signatures. Med Aides were in-serviced on [DATE] regarding Physician Notification and Medication Management, Notifying Physicians Regarding Change of Condition and Suicidal Ideation/Self Harm, Ensuring Medications are Taken Appropriately by Resident, and Managing Suicide and Suicidal Ideations. Training performed by the ADON with 3 med aide signatures. Nurse Aides were in-serviced on [DATE] regarding Physician Notification and Medication Management, Notifying Physicians Regarding Change of Condition and Suicidal Ideation/Self Harm, Ensuring Medications are Taken Appropriately by Resident, and Managing Suicide and Suicidal Ideations. The ADON performed the in-service with 12 Nurse Aide signatures. There are 15 staff members left to perform in-services with the first shift being the night shift on [DATE]. Interview on [DATE] at 1:25 p.m. LVN O said she had in-services on suicidal ideation: what to look for, what to do, who to report it to, change in condition, and to watch them take the medications. Interview on [DATE] at 1:30 p.m. CNA A said she received in-services on suicidal ideation: to report it to the nurse asap, and to follow up, stay with the resident and not leave them alone, report a change in condition, and to check their mouth. Interview on [DATE] at 1:32 p.m. LVN N said she received in-services on suicidal ideations: to report it asap, don't leave them alone, notify the DON/MD/Admin/RP, and report a change in condition. Interview on [DATE] at 1:36 p.m. RN C said she received in-services on suicidal ideation: monitor the s/s, the med administration for suicidal residents, and change in condition. She also said she received in-services on abuse and the abuse coordinator. Interview on [DATE] at 2:15 p.m. the ADON said there were 15 staff members that still needed to be in-serviced. All have been contacted and know they cannot step foot on the floor until they complete the in-service. The first employee who has not been in-serviced is on the PM shift of [DATE]. He will be in-serviced as soon as he gets to the facility. The facility was notified the IJ was lowered on [DATE] at 2:33 p.m. however, the facility remained out of compliance, at a scope of pattern and a severity level of more than minimal harm that is not immediate jeopardy due to the facility continuing to monitor the implementation and effectiveness of their corrective systems. .
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Comprehensive Care Plan (Tag F0656)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to develop and implement a comprehensive person-centered ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to develop and implement a comprehensive person-centered care plan consistent with the resident rights and that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment and failed to describe services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being as required for 1 of 8 residents (Resident #55) reviewed for care plans. The facility failed to put behavioral interventions in place for Resident #55 when she returned from the behavioral hospital on [DATE] after being treated for drug overdose and suicidal idealation into the care plan. An immediate jeopardy (IJ) was identified on [DATE] at 9:45am. It ws determined that an IJ existed from [DATE] through [DATE]. While the IJ was lowered on [DATE] at 4:08pm, the facility remained out of compliance at a severity level of more than minimal harm and a scope of pattern due to the facility continuing to monitor the implementation and effectiveness of their plan of removal. This failure could place residents at risk of attaining/maintaining their highest practicable physical, mental, and psychosocial well-being. Findings include: Record review of Resident #55's face sheet dated [DATE] revealed a [AGE] year-old female admitted to the facility on [DATE] and readmitted on [DATE]. Her diagnosis included quadriplegia C1-C4 incomplete (a spinal cord injury that blocks some, but not all, signals from getting through), major depressive disorder, scoliosis (sideways curvature of the spine or back bone), hypotension (low blood pressure), pain, and polyneuropathy (damage to multiple peripheral nerves). Record review of Resident #55's Hospital Paperwork dated [DATE] revealed she had a past medical history of IV heroin abuse. Record review of Resident #55's Psychiatric Subsequent assessment dated [DATE] read in part, .Review of History: Social Hx: drug use: per chart IV drug abuse Heroin. Pt denied . Record review of Resident #55's annual MDS assessment dated [DATE] revealed a BIMS score of 12 out of 15 which indicated moderate cognitive impairment. She had symptoms of little interest or pleasure in doing things, feeling down, depressed, or hopeless, trouble falling or staying asleep, feeling tired or having little energy, poor appetite, or overeating, feeling bad about yourself, and trouble concentrating on things. The total severity score was 21 out of 27 which indicated severe depression. She was dependent on staff for ADLs except for eating and oral hygiene. Record review of Resident #55's local hospital emergency department record dated [DATE] read in part, .stated complaint: suicide attempt; chief complaint: change mental/neuro status (overall condition of nervous system function) . pt found at (nursing facility) by staff as unresponsive with no pulse. Staff began CPR and realized pt had DNR. Staff got pulse back and per medic pt was agonal breathing (abnormal pattern of breathing characterized by labored, gasping breaths that occur because of insufficient oxygen) and had bp of 74/39 and HR of 74 upon arrival .medication prior to arrival: Naloxone (used for the emergency treatment of known or suspected opioid overdose) Suicide assessment: wish to be dead or to not wake up in the past month: yes; . active suicidal ideation with plan and intent in the past month: yes; . attempted, plan to attempt, or prepared to end life in the past 3 months: yes; . calculated suicide risk level: high risk . emergency notes: This RN did suicide screening on pt. Pt states that she is not active suicidal and does not wish to be dead but wishes that the pain would go away. When asked by this RN if Pt took more Oxycodone than she was supposed to take, Pt said yes. Pt also stated that she never meant to harm herself that she just wanted the pain to go away and that was the reason why she took more Oxycodone than prescribed. Pt denies suicidal ideations at this time . Record review of Resident #55's local hospital record dated [DATE] read in part, .HPI: 46 y/o female with pmh of anxiety, PE, anemia and quadriplegic due to spinal infection with chronic pain admitted after she was found unresponsive at the NH. Per report, CPR initiated, was more awake upon EMS arrival. She was AAOx4 [alert to person, place, time, and situation] upon arrival to the ER. She reports had taken more pain medication to help control her pain. Denies suicidal ideations, she reports just wanted to end her pain . Diagnosis, Assessment and Plan: 1. Drug overdose- ? suicidal attempt - sitter at bedside, psych consulted (mental health consultation) . Record review of Resident #55's hospital Psychiatric Evaluation Note dated [DATE] read in part, .Patient evaluated and events noted . one to one sitter at bedside. Patient is alert and oriented x 3, calm, cooperative and pleasant. She stated that the reason that she took too many pills was because she was in pain, she stated that it was not intentional. She denied SIHI (suicidal ideations homicidal ideations) and AVH (auditory verbal hallucinations), no paranoia or delusions elicited . as per the treatment team, patient pocketing her pain medications at the nursing home so she can overdose on medications. Record review of Resident #55's hospital Psychiatric Progress Note dated [DATE] read in part, .calm and polite, denies intent to harm self . Assessment: major depression severe without psychosis, rule out substance abuse . Plan . transfer to inpatient psychiatry once medically cleared, with sitter continue for now . states the overdose was not intentional and was not an attempt. When gently confronted further patient states she takes the medicine for pain. She does not like her nursing home and does not wish to return there. Patient states she only took 10 pills throughout the day . Record review of Resident #55's Application for Emergency Detention dated [DATE] revealed there was reason to believe and belief that Resident #55 evidenced a substantial risk of serious harm to herself because of: pt. overdosed on pills in attempt to commit suicide, pt is anxious and agitation, pt is depressed. The beliefs were based on: pt. insight and judgement limited/poor and pt is a harm to herself. Record review of Resident #55's local hospital record dated [DATE] read in part, Discharge to: psych, facility . discharge date : [DATE] discharge diagnosis: 1.drug overdose/suicidal attempt . Hospital course: .presented after she was found unresponsive after drug overdose as an attempt to suicide. Psych evaluated pt, recommended for inpatient psych transfer . remains stable, will transfer to (behavioral hospital) . Record review of Resident #55's Behavioral Hospital Record dated [DATE] read reason for admission: include chief complaint in patient's own words: Patient admitted to inpatient behavioral facility from hospital due to worsening of mood and suicidal attempt by drug overdose. Patient had a long history of mental illness with history of depression and anxiety. As per records patient took 10 pills of oxycodone throughout the day. Patient was pocketing her pain medication at nursing home so that she could overdose on medication . The patient was assessed to be a danger to herself and required inpatient level of care for further evaluation and treatment in a controlled environment. Upon initial evaluation . patient endorsed having depressed mood and anxiety. Patient mentioned I don't want to go back to the same nursing home again which I was staying, I don't like the people there . Patient endorsed feelings of helplessness or hopelessness. Patient reported being compliant with medications prior to arriving to the hospital . Patient is being monitored every 15 for suicidal precautions . Record review of Resident #55's care plan revisions after her hospital stay on [DATE] revealed Resident #55 had impaired cognitive function and impaired thought processes related to cognitive decline and depression. Increased risk for personality changes, poor judgment, delusions, agitation, withdrawing from social contact, dated [DATE]. Resident #55 had a mood problem related to factors such as loss of independence, short temper, history of behavioral issues, major life changes, depression, little interest/pleasure in doing things. Interventions were to administer medications as ordered, assist the resident to identify strengths, positive coping skills and reinforce these, and educate the resident regarding expectations of treatment, etc, monitor mood to determine if problems seem to be related to external causes; report to MD prn acute episode feelings or sadness; feelings of worthlessness or guilt; report to MD prn mood patterns s/sx of depression, anxiety, sad mood as per facility behavior monitoring protocols, date initiated [DATE]. There was no documentation of Resident #55 pocketing pills, her opioid overdose, or suicidal attempt notated in her clinical record. Record review of Resident #55's MD progress note dated [DATE] read in part . resident was seen today after recent hospital admission for respiratory distress, and O2 sat of 68 possible due to overdose of pain meds, patient was stabilized, but required inpatient psych due to worsening mood and suspected drug overdose . Diagnosis, assessment and plan: chronic pain: given patient's possible overdose and pocketing of pain meds that sent her to the hospital, I will decrease her oxycodone from every 4 hour to every 6 hour and also continue methadone at her regular dose . Record review of Resident #55's Physician Orders for [DATE] included: -Oxycodone 10 mg give 1 tablet by mouth every 4 hours as needed for pain, order date [DATE]. Discontinued on [DATE] due to no vitals given so I need to decrease frequency to ensure safety. -Oxycodone 10 mg give 1 tablet by mouth every 6 hours as needed for pain, order date [DATE]. -Staff, if patient refuses vital checks, then hold pain meds for her safety. We need regular bp checks and oxygen checks per facility protocol and please put them in the computer, one time only for hypoxia (below-normal level of oxygen in your blood) for 5 days, order date [DATE], end date [DATE]. -Staff, please obtain hospital discharge summary from patient's admission to the hospital for hypoxia. (This is before she went to [behavioral hospital]) one time only for hypoxia for 5 days, order date [DATE], end date [DATE]. -Vital signs every shift, order date [DATE]. In an observation on [DATE] at 12:20 p.m. Resident #55 was lying in bed asleep with her breakfast tray at the bedside, uneaten. This Surveyor called residents name several times, but resident did not respond. Resident coughed and this Surveyor called her name again, but resident did not respond. In an observation on [DATE] at 1:11 p.m. Resident #55 was asleep in bed. Interview on [DATE] at 1:30 p.m. LVN D said Resident #55 slept on and off. He said she was currently on Oxycodone every 6 hours and asked for it every 6 hours. He said he had to ensure she swallowed the medication because she was not in the past. He said he monitored her respirations to ensure she was not sedated or overly medicated. He said she was getting her Oxycodone every 4 hours but now it was every 6 hours. He said she was hoarding her medications and not taking it and the MD changed it. Interview on [DATE] at 8:45 a.m. with Resident #55 in her room, she said she had one previous hospitalization. When asked why she was hospitalized , Resident #55 said what? My overdose? If you are curious about my overdose you can leave. Interview ended. Interview on [DATE] at 9:44 a.m. with LVN T, he said he had received a report that Resident #55 pocketed her Oxycodone and it was found in a cup before she went to the hospital (on [DATE]). He said after Resident #55 returned to the facility he started to enforce that she swallowed her medication, but she would refuse to open her mouth. He said he ensured she did not pocket the medication, but the resident would get upset because she felt they treated her like a child. He said he could not look in her mouth and would ask her if she swallowed the medication. He said Resident #55 requested her Oxycodone every 6 hours on the dot. He said he checked her respirations, temperature, and oxygen saturations once per shift and the medication aide checked her blood pressure and pulse. He said it was hard to do something different to prevent the incident from happening again because she was still on the same medication and refused for staff to look in her mouth. He said when she first returned from the hospital, she was not on the Oxycodone and her other medications were reduced. He said Resident #55 called the behavioral hospital to get her Oxycodone reinstated. He said he called Resident #55's NP and her MD restarted her Oxycodone but reduced it to every 6 hours instead of every 4 hours. Interview on [DATE] at 10:37 a.m. Resident #55's NP said a Nurse informed him that Resident #55 overdosed after she went to the hospital. He said he and the MD were trying to wean her down on her medication as much as possible. He said after she returned from the hospital, he informed the nurses to watch the resident take her pills and have her open her mouth to show that she swallowed the medication. Interview on [DATE] at 11:04 a.m. with the MD, he said he was not aware that Resident #55 was pocketing pills prior to her incident in November. He said if he was notified, he would have stopped the medication and had a conversation and plan to prevent it. He said he did not receive a discharge summary from the hospital and had to use clues from the discharge instructions on what happened. He said he requested that the facility please get the discharge summary (from the local hospital), but he never received it. He said when Resident #55 returned from the behavioral hospital the resident told him what she did was intentional, she did not want to be here, she wanted to kill herself, and she was angry that she was not successful. He said currently Resident #55 was pleasant and very manipulative and they worked to strike a balance. He said staff should watch her take her pills and monitor for signs and symptoms. He said signs of oxycodone overdose were lethargy, hypoxia, and low blood pressure. He said he made it clear to the facility that he wanted Resident #55 to see a pain medication physician and the facility was supposed to be finding someone. He said he was not worried about it happening again because he had faith in the staff and their eagerness to correct the situation. He said Resident #55 may want to do it again and could possibly get away with pocketing pills later down the road. Interview on [DATE] at 11:55 a.m. with the Unit Manager, she said after Resident #55 returned from the hospital the resident was upset that her pain medications and muscle relaxers were changed. She said the MD was worried about an overdose or the resident trying to kill herself but could not stop the medication because of withdrawals. She said the resident told her: I tried to, that was on purpose . I know I messed up and I know why the MD changed the medication to every 6 hours. Interview on [DATE] at 12:33 p.m. with the ADON she said she was not aware Resident #55 was pocketing pills prior to the incident in November. She said they would have notified the doctor and intervened if they knew. She said on the day of the incident ([DATE]), nurses and CNAs called her and said the resident was lethargic and unresponsive and they called 911 immediately. She said the hospital called and were concerned about her mental health. The hospital was not releasing the resident back to the facility and she needed to go to inpatient therapy. The ADON said when the resident returned to the facility the resident said to her you will pay for it, I should have died. She said the resident informed her that she was taking too much and was holding them in because she wanted to die. She said the resident told her that but then reverted and changed the story to get her way. She said the resident had not voiced suicidal ideations. She said things the facility was doing differently upon her return were as much as the resident permitted and in accordance with her resident rights. She said the facility encouraged her to get up, talked to her, and assessed her pain needs. She said nurses knew to stay in the room to ensure the medication was swallowed. Interview on [DATE] at 1:04 p.m. with the DON, he said he was not aware of Resident #55 pocketing medications. He said if he was aware he would have notified the MD and ensured the nurses made sure she took her pills. He said he was aware she went to the hospital because she was not responding and was sent to the behavioral hospital. He said he reviewed her clinicals from the behavioral hospital but did not observe any outliers. He said he was not aware of her overdosing or having suicidal thoughts. Interview on [DATE] at 1:49 p.m. with the Administrator, he said he was not aware that Resident #55 was pocketing pills. He said he had no knowledge of a drug overdose or history of suicidal ideation. He said she was unresponsive and was sent to the hospital and then to the behavioral hospital for additional psych help. This Surveyor showed the Administrator Resident #55's nursing note from [DATE] about pocketing pills. He said he had not seen the note and was not informed of the incident. He said the facility conducted a care plan meeting in her room the day before Resident #55 was found unresponsive in the facility. He said they gave her the facility's expectations (on call lights) and discussed frequent repositioning needs. He said he did not want her to feel like she was a burden and spoke with her about staff workload. He said Resident #55 was understanding, reasonable, and pleasant during the meeting. Interview on [DATE] at 6:54 p.m. with LVN P, he said on [DATE], CNA V informed him that she saw Resident #55 take her medication (Oxycodone) out of her mouth. He said he did not tell the MD or NP but informed the nurse on the next shift and placed it on the 24-hour report. He said he informed the next shift to be careful when administering medication to Resident #55 and ensure she swallowed the medication with water. He said he went to Resident #55's room to look for the medication but did not see anything. He said Resident #55 denied it, was mad, cussed him out, and thought he was accusing her. He said he did not report it to the physician because he did not have information to give him since he did not see the medication in the room. He said multiple people knew she had medication in her room, but he was the only one to document because he thought it needed to be followed up on. An interview was attempted on [DATE] at 9:42 a.m. with CNA V but was unsuccessful. Interview on [DATE] at 2:43 p.m. the Social Services Director said Resident #55 was on psych services every 14 days. She said she did not review hospital clinicals. She said the resident had no behaviors from her point of view and was not suicidal. She said that information would be in the care plan. Telephone interview on [DATE] at 4:31 p.m. with the MDS Nurse, he said Resident #55 had her annual MDS assessment after she returned from the psych hospital (on [DATE]) and her care plan was updated because the mood and behaviors triggered on the assessment. He said the resident was sent to the hospital and then to psych for behaviors. He said nothing was reported to him on suicidal ideations or overdose. Record review of the facility's Care Plans, Comprehensive Person-Centered policy dated 3/2022 read in part, .A comprehensive, person-centered care plan should include measurable objectives and timetables to meet the resident's physical, psychosocial, and functional needs . 8. The interdisciplinary team should review and updates the care plan: a. when there has been a significant change in the resident's condition; b. when the resident has been readmitted to the facility from a hospital stay . Record review of the facility's Acute Condition Changes - Clinical Protocol policy dated 3/2018 read in part, .5. The physician and nursing staff will review the details of any recent hospitalization and will identify complications and problems that occurred during the hospital stay that may indicate instability or the risk of having additional complications . On [DATE] at 9:45am the Administrator was notified of the Immediate Jeopardy (IJ) due to the above failures. The IJ template was left with the Administrator and a plan of removal was requested at that time. The following Plan of Removal (POR) was submitted by the facility and accepted on [DATE] at 3:04pm.: PLAN OF REMOVAL - F656 Date of Compliance: [DATE] Facility Failure The facility failed to put interventions in place for Resident #55 when she returned from the behavioral hospital on [DATE] after being treated for suicidal ideations. Immediate Actions: o DON and/or designee will assess resident #55 for change in condition, medication overdose, or thoughts of suicidal ideation/self-harm. o Resident #55 was assessed [DATE] by the Assistant Director of Nursing and the Social Services Director. There were no indications of depression or suicidal ideations and the resident verbalized that they didn't have any thoughts, intent, method, and/or plan. o Care plan implemented to ensure: -resident swallows the medication, -psych will continue to follow resident, -updates to include status/condition of the resident. -and physicians will be notified of any change of condition related to suicidal behavior/self-harm. o DON and/or designee will educate staff to ensure all staff are knowledgeable about mental health/behavioral health needs as well as the reporting guidelines should they identify any concerns. o Staff will demonstrate competency in this education by completing a post-education questionnaire. Any staff not in-serviced will be in-serviced and complete a post-education questionnaire before the start of their next shift. Compliance Date: [DATE] o The Interdisciplinary Team will review progress notes during weekday clinical IDT meeting to identify any residents at risk of suicidal ideation/self-harm and update care plan as needed to meet resident's medical, nursing, mental, and psychosocial needs. o The Interdisciplinary Team will review care plans for new admission/readmissions to identify any residents at risk of suicidal ideation/self-harm and update care plan as needed to meet resident's medical, nursing, mental, and psychosocial needs. o DON and/or designee do random check during care plan meetings on resident's care plan to assure that it reflects current condition of resident upon admission, readmission, change in condition with appropriate goals and interventions to meet the resident's medical, nursing, mental and psychological needs. o DON and/or designee will educate staff to ensure all staff are knowledgeable about signs and symptoms of self-harm or suicidal ideation as well as the reporting guidelines should they identify any concerns. o The Interdisciplinary Team audited on [DATE] residents' charts and interview alert and oriented residents to ensure that any resident who does display signs and symptoms of suicidal ideation/self-harm have appropriate interventions in place and physicians are notified. No other residents affected. MONITORING: Record review revealed Resident #55 was assessed on [DATE] by the ADON and the Social Services Director, and there were no indications of depression or suicidal ideations. Record review also revealed the resident verbalized she did not have any thoughts, intent, method, and/or plan. Record review of the care plan revealed: Care plan implemented to ensure: - resident swallows the medication, - psychiatry will continue to follow resident, - updates to include status/condition of the resident. - and physicians will be notified of any change of condition related to suicidal behavior/self-harm. Record review of resident # 55's revised care plan revealed an updated focus on a Risk for injury to self r/t suicidal ideations initiated [DATE]. Interventions included: Administered medications as ordered, monitored while swallowing medication to ensure she was not pocketing/cheeking medication, notified physician of any change of condition related to suicidal behavior/self-harm, Nurses and Med Aides ensured resident swallowed the medication and did not pocket medications, Psychiatry services continued to follow resident, referred resident to (name) Psychiatry, and reviewed prescribed medication side effects. Record review confirmed ADON/Social Services Director assessed resident on [DATE] and there was no evidence of medication overdose, thoughts of suicide or self-harm. Record review confirmed Resident was educated to communicate any feelings of sadness/hopelessness along with positive coping mechanisms. Record review revealed staff were in-serviced on Managing Suicide and Suicidal Ideations and Signs and Symptoms MD Notification Guide. Record review of the facility's in-service meeting dated [DATE] revealed 5 staff were trained on care plans: all clinicals should be reviewed prior to and upon admission for new or readmitting residents. Information for clinicals should be added to care plans and communicated to direct care staff, where appropriate. All condition changes or behaviors should be added to care plans timely. The Inservice was conducted by the Administrator. The comments were that all care plan audits are to be completed by 11:59 p.m. on [DATE], per plan of removal for chart audits. Record review revealed IDT Meeting Sign-In sheets from [DATE]-[DATE]. There were also Change in Condition Monitoring sheets from [DATE]-[DATE] that detailed resident's conditions in the last 24hrs and if they needed to be sent to the hospital or had a change in condition. Record review revealed a list of admission Care Plan Audits that had been completed from [DATE]-[DATE]. Record review revealed the IDT audited and interviewed resident's on [DATE] to ensure no other residents had signs/symptoms of suicidal ideation/self-harm. According to record review, no other residents were identified. Interview with the Regional MDS Coordinator on [DATE] at 3:48pm, she confirmed they reviewed the baseline/comprehensive care plans as the residents came in and made sure a baseline care plan was in place within 48hrs, to ensure any behaviors were noted on there. She also said they reviewed all care plans every morning in their meeting to ensure they had everything that was needed on them, or they would update them at that time. Interview on [DATE] at 3:52pm with the Social Worker, she confirmed they (IDT) met daily to review admission/readmission notes and updated care plans. She said if the resident was a new admission, everything was triggered and put on a baseline care plan within 48hrs. If the resident was a re-admission, they looked through the hospital discharge notes and added anything new to the comprehensive care plan. She said they had the care plan meeting within 48hrs of the resident being admitted . Interview with the DON on [DATE] at 4:00pm, he revealed when they had new admissions, they ensured a baseline care plan was done within 24-48hrs after admission. He also said whenever a resident was sent to the hospital, he ensured the indication was added to the care plan. He said he also spot-checked care plans during the care plan meetings and as residents were discharged and admitted . In an observation on [DATE] at 4:05pm, the facility appeared to be clean with no concerns noted. There were no obvious signs of abuse/neglect noted to residents, and no foul odors noted. There was no yelling/moaning heard from residents and residents appeared to be cheerful and smiling. The facility was notified the IJ was lowered on [DATE] at 4:08pm however, the facility remained out of compliance, at a scope of pattern and a severity level of more than minimal harm due to the facility continuing to monitor the implementation and effectiveness of their corrective systems. .
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure each resident received adequate supervision to ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure each resident received adequate supervision to prevent accidents for 1 of 8 residents (Resident #55) reviewed for supervision. -The facility failed to put interventions in place to prevent overdose of medications when Resident #55 was first noticed by the staff on [DATE] pocketing medications including narcotics. Resident #55 was found unresponsive and was sent to the hospital on [DATE] for respiratory distress with a hospital discharge diagnosis of drug overdose/suicidal attempt. An immediate jeopardy (IJ) was identified on [DATE] at 5:21 p.m. While the IJ was lowered on [DATE] at 2:33 p.m., the facility remained out of compliance at a severity level of more than minimal harm and a scope of pattern due to the facility continuing to monitor the implementation and effectiveness of their plan of removal. This failure could place residents at risk for hospitalization and death. Findings include: Record review of Resident #55's face sheet revealed a [AGE] year-old female admitted to the facility on [DATE] and readmitted on [DATE]. Her diagnosis included quadriplegia C1-C4 incomplete (a spinal cord injury that blocks some, but not all, signals from getting through), major depressive disorder, scoliosis (sideways curvature of the spine or back bone), hypotension (low blood pressure), pain, and polyneuropathy (damage to multiple peripheral nerves). Record review of Resident #55's Hospital Paperwork dated [DATE] revealed she had a past medical history of IV heroin abuse. Record review of Resident #55's Psychiatric Subsequent assessment dated [DATE] read in part, .Review of History: Social Hx: drug use: per chart IV drug abuse Heroin. Pt denied . Record review of Resident #55's Care Plan completed [DATE] revealed she was referred for psychiatry services related to depression . often angry with staff, accuse them of not doing their job, then refuse when they attempt to render care, revised on [DATE]. Interventions were to attend therapy. Resident #55 had a behavior problem related to giving statements about staff that could not be validated, revised on [DATE]. She received antidepressant medication related to depression and neuropathic pain, revised on [DATE]. Interventions included to monitor for target behaviors including self-isolation, refusal of care, poor appetite, insomnia. Report adverse reactions to antidepressant therapy: change in behavior/mood/cognition, hallucinations/delusions, social isolation, suicidal thought, withdrawal. There was no documentation on pocketing medications or history of drug use. Record review of Resident #55's annual MDS assessment dated [DATE] revealed a BIMS score of 12 out of 15 which indicated moderate cognitive impairment. She had symptoms of little interest or pleasure in doing things, feeling down, depressed, or hopeless, trouble falling or staying asleep, feeling tired or having little energy, poor appetite, or overeating, feeling bad about yourself, and trouble concentrating on things. The total severity score was 21 out of 27 which indicated severe depression. She was dependent on staff for ADLs except for eating and oral hygiene. Record review of Resident #55's Physician Orders for [DATE] included: -Oxycodone 10 mg 1 tablet by mouth every 4 hours as needed for pain, order date [DATE]. Discontinued [DATE] transferred to hospital. Record review of Resident #55's nursing note dated [DATE] at 8:13 a.m. written by LVN P read in part, .Resident is pocketing pills in the mouth and take Oxycodone out per assigned CAN (sic) . Record review of Resident #55's nursing notes from [DATE] - [DATE] revealed there was no further documentation on Resident #55 pocketing pills or notification to the MD. Record review of Resident #55's Medication Administration Record from [DATE] - [DATE] revealed Oxycodone 10 mg give 1 tablet every 4 hours as needed for pain was documented as administered approximately 74 times to Resident #55 by various nurses. Record review of Resident #55's Controlled Drug Administration Record Tablet for Oxycodone 10 mg every four hours as needed for pain dated [DATE] revealed facility staff administered 60 tablets of Oxycodone to Resident #55 between [DATE] - [DATE]. Record review of Resident #55's Controlled Drug Administration Record Tablet for Oxycodone 10 mg every four hours as needed for pain dated [DATE] revealed facility staff administered 48 tablets of Oxycodone to Resident #55 between [DATE] - [DATE]. Record review of Resident #55's nursing note dated [DATE] at 6:07 a.m. written by LVN T revealed the resident was in respiratory distress. Placed O2 at 6L for comfort via NC. O2 saturations at 68%. Record review of Resident #55 's nursing note dated [DATE] at 8:40 a.m. written by RN E revealed CNA walked into the room and found patient unresponsive, was called at 6:40 a.m. to the room and found patient having agonal breaths (abnormal pattern of breathing characterized by labored, gasping breaths that occur because of insufficient oxygen), pupils reactive, and a thready pulse (a weak or absent pulse). The vital signs oxygen saturation at 68%, was not able to get a blood pressure and pulse reading, rapid response activated. At 6:50 a.m. the emergency response arrived; patient transferred to hospital. Record review of Resident #55's local hospital emergency department record dated [DATE] read in part, .stated complaint: suicide attempt; chief complaint: change mental/neuro status . pt found at (nursing facility) by staff as unresponsive with no pulse. Staff began CPR and realized pt had DNR. Staff got pulse back and per medic pt was agonal breathing and had bp of 74/39 and HR of 74 upon arrival .medication prior to arrival: Naloxone (used for the emergency treatment of known or suspected opioid overdose) Suicide assessment: wish to be dead or to not wake up in the past month: yes; . active suicidal ideation with plan and intent in the past month: yes; . attempted, plan to attempt, or prepared to end life in the past 3 months: yes; . calculated suicide risk level: high risk . emergency notes: This RN did suicide screening on pt. Pt states that she is not active suicidal and does not wish to be dead but wishes that the pain would go away. When asked by this RN if Pt took more Oxycodone than she was supposed to take, Pt said yes. Pt also stated that she never meant to harm herself that she just wanted the pain to go away and that was the reason why she took more Oxycodone than prescribed. Pt denies suicidal ideations at this time . Record review of Resident #55's local hospital record dated [DATE] read in part, .HPI: 46 y/o female with pmh of anxiety, PE, anemia and quadriplegic due to spinal infection with chronic pain admitted after she was found unresponsive at the NH. Per report, CPR initiated, was more awake upon EMS arrival. She was AAOx4 upon arrival to the ER. She reports had taken more pain medication to help control her pain. Denies suicidal ideations, she reports just wanted to end her pain . Diagnosis, Assessment and Plan: 1. Drug overdose- ? suicidal attempt - sitter at bedside, psych consulted . Record review of Resident #55's hospital Psychiatric Evaluation Note dated [DATE] read in part, .Patient evaluated and events noted . one to one sitter at bedside. Patient is alert and oriented x 3, calm, cooperative and pleasant. She stated that the reason that she took too many pills was because she was in pain, she stated that it was not intentional. She denied SIHI (suicidal ideations homicidal ideations) and AVH (auditory verbal hallucinations), no paranoia or delusions elicited . as per the treatment team, patient pocketing her pain medications at the nursing home so she can overdose on medications. Record review of Resident #55's hospital Psychiatric Progress Note dated [DATE] read in part, .calm and polite, denies intent to harm self . Assessment: major depression severe without psychosis, rule out substance abuse . Plan . transfer to inpatient psychiatry once medically cleared, with sitter continue for now . states the overdose was not intentional and was not an attempt. When gently confronted further patient states she takes the medicine for pain. She does not like her nursing home and does not wish to return there. Patient states she only took 10 pills throughout the day . Record review of Resident #55's Application for Emergency Detention dated [DATE] revealed there was reason to believe and belief that Resident #55 evidenced a substantial risk of serious harm to herself because of: pt. overdosed on pills in attempt to commit suicide, pt is anxious and agitation, pt is depressed. The beliefs were based on: pt. insight and judgement limited/poor and pt is a harm to herself. Record review of Resident #55's local hospital record dated [DATE] read in part, Discharge to: psych, facility . discharge date : [DATE] discharge diagnosis: 1.drug overdose/suicidal attempt . Hospital course: .presented after she was found unresponsive after drug overdose as an attempt to suicide. Psych evaluated pt, recommended for inpatient psych transfer . remains stable, will transfer to (behavioral hospital) . Record review of Resident #55's Behavioral Hospital Record dated [DATE] read in part, .reason for admission . include chief complaint in patient's own words: Patient admitted to inpatient behavioral facility from hospital due to worsening of mood and suicidal attempt by drug overdose. Patient had a long history of mental illness with history of depression and anxiety. As per records patient took 10 pills of oxycodone throughout the day. Patient was pocketing her pain medication at nursing home so that she could overdose on medication . The patient was assessed to be a danger to herself and required inpatient level of care for further evaluation and treatment in a controlled environment. Upon initial evaluation . patient endorsed having depressed mood and anxiety. Patient mentioned I don't want to go back to the same nursing home again which I was staying, I don't like the people there . Patient endorsed feelings of helplessness or hopelessness. Patient reported being compliant with medications prior to arriving to the hospital . Patient is being monitored every 15 for suicidal precautions . Record review of Resident #55's care plan revisions after her hospital stay on [DATE] revealed Resident #55 had impaired cognitive function and impaired thought processes related to cognitive decline and depression. Increased risk for personality changes, poor judgment, delusions, agitation, withdrawing from social contact, dated [DATE]. Resident #55 had a mood problem related to factors such as loss of independence, short temper, history of behavioral issues, major life changes, depression, little interest/pleasure in doing things. Interventions were to administer medications as ordered, assist the resident to identify strengths, positive coping skills and reinforce these, and educate the resident regarding expectations of treatment, etc, monitor mood to determine if problems seem to be related to external causes; report to MD prn acute episode feelings or sadness; feelings of worthlessness or guilt; report to MD prn mood patterns s/sx of depression, anxiety, sad mood as per facility behavior monitoring protocols, date initiated [DATE]. There was no documentation of Resident #55 pocketing pills, her opioid overdose, or suicidal attempt notated in her clinical record. Record review of Resident #55's MD progress note dated [DATE] read in part . resident was seen today after recent hospital admission for respiratory distress, and O2 sat of 68 possible due to overdose of pain meds, patient was stabilized, but required inpatient psych due to worsening mood and suspected drug overdose . Diagnosis, assessment and plan: chronic pain: given patient's possible overdose and pocketing of pain meds that sent her to the hospital, I will decrease her oxycodone from every 4 hour to every 6 hour and also continue methadone at her regular dose . She is not getting her vitals done, so I will cut back further on pain meds if I have to. I take this question of overdose very seriously. She is on baclofen. I will not add back her tizanidine at this time . Record review of Resident #55's Physician Orders for [DATE] included: -Oxycodone 10 mg give 1 tablet by mouth every 4 hours as needed for pain, order date [DATE]. Discontinued on [DATE] due to no vitals given so I need to decrease frequency to ensure safety. -Oxycodone 10 mg give 1 tablet by mouth every 6 hours as needed for pain, order date [DATE]. -Staff, if patient refuses vital checks, then hold pain meds for her safety. We need regular bp checks and oxygen checks per facility protocol and please put them in the computer, one time only for hypoxia for 5 days, order date [DATE], end date [DATE]. -Staff, please obtain hospital discharge summary from patient's admission to the hospital for hypoxia. (This is before she went to [behavioral hospital]) one time only for hypoxia for 5 days, order date [DATE], end date [DATE]. -Vital signs every shift, order date [DATE]. In an observation on [DATE] at 12:20 p.m. Resident #55 was lying in bed asleep with her breakfast tray at the bedside, uneaten. This Surveyor called residents name several times, but resident did not respond. Resident coughed and this Surveyor called her name again, but resident did not respond. In an observation on [DATE] at 1:11 p.m. Resident #55 was asleep in bed. Interview on [DATE] at 1:30 p.m. LVN D said Resident #55 slept on and off. He said she was currently on Oxycodone every 6 hours and asked for it every 6 hours. He said he had to ensure she swallowed the medication because she was not in the past. He said he monitored her respirations to ensure she was not sedated or overly medicated. He said she was getting her Oxycodone every 4 hours but now it was every 6 hours. He said she was hoarding her medications and not taking it and the MD changed it. Interview on [DATE] at 8:45 a.m. with Resident #55 in her room, she said she had one previous hospitalization. When asked why she was hospitalized , Resident #55 said what? My overdose? If you are curious about my overdose you can leave. Interview ended. Interview on [DATE] at 9:44 a.m. with LVN T, he said he did not see Resident #55 pocket medications but received a report that Resident #55's Oxycodone was found in a cup before she went to the hospital (on [DATE]). He said after the incident, he started to enforce that the resident swallowed her medication, but she would refuse to open her mouth. He said he ensured she did not pocket the medication, but the resident would get upset because she felt they treated her like a child. He said he could not look in her mouth and would ask if she swallowed the medication. Interview on [DATE] at 10:37 a.m. the NP said a Nurse informed him that Resident #55 overdosed after she went to the hospital. He said he and the MD were trying to wean her down as much as possible. He said after she returned from the hospital, he informed the nurses to watch the resident take her pills and have her open her mouth to show that she swallowed the medication. Interview on [DATE] at 11:04 a.m. with the MD, he said he was not aware that Resident #55 was pocketing pills prior to her incident in November. He said if he was notified, he would have stopped the medication and had a conversation and plan to prevent it. He said when Resident #55 returned from hospital she told him what she did was intentional, she did not want to be here, she wanted to kill herself, and she was angry that she was not successful. He said staff should watch her take her pills and monitor for signs and symptoms. He said signs of oxycodone overdose were lethargy (a feeling of fatigue, tiredness and exhaustion both physically and mentally), hypoxia (below-normal level of oxygen in your blood), and low blood pressure. Interview on [DATE] at 11:55 a.m. with the Unit Manager, she said she was not aware Resident #55 was pocketing pills. She said Resident #55 went into distress and was sent out 911. She said after the resident returned from the hospital the resident told her: I tried to, that was on purpose . I know I messed up and I know why the MD changed the medication to every 6 hours. Interview on [DATE] at 12:33 p.m. with the ADON she said she was not aware Resident #55 was pocketing pills prior to the incident in November. She said they would have notified the doctor and intervened if they knew. She said on the day of the incident, nurses and CNAs called her and said the resident was lethargic and unresponsive and they called 911 immediately. She said the hospital called and were concerned about her mental health. The hospital was not releasing the resident back to the facility and she needed to go to inpatient therapy. The ADON said when the resident returned to the facility the resident said to her you will pay for it, I should have died. She said the resident informed her that she was taking too much and was holding them in, because she wanted to die. She said the resident told her that but then reverted and changed the story to get her way. She said prior to the incident the resident would request that staff leave her pain medication in the room, but the ADON informed staff that could not be done, and staff had to stay in the room to ensure it was swallowed. She said the resident would say she was not a child and would curse and yell at the staff. She said signs of an opioid overdose would include low blood pressure and not arousable. Interview on [DATE] at 1:04 p.m. with the DON, he said he was not aware of Resident #55 pocketing medications. He said he was aware she went to the hospital because she was not responding and was sent to the behavioral hospital. He said he reviewed her clinicals from the behavioral hospital but did not observe any outliers. He said he was not aware of her overdosing or having suicidal thoughts. Interview on [DATE] at 1:49 p.m. with the Administrator, he said he was not aware that Resident #55 was pocketing pills. He said he had no knowledge of a drug overdose or history of suicidal ideation. He said she was unresponsive and was sent to the hospital and then to the behavioral hospital for additional psych help. He said if he was notified of her pocketing pills, he would have notified the MD and investigated. This Surveyor showed the Administrator Resident #55's nursing note from [DATE] about pocketing pills. He said he had not seen the note and was not informed of the incident. Interview on [DATE] at 6:54 p.m. with LVN P, he said on [DATE] CNA V informed him that she saw Resident #55 take her medication (Oxycodone) out of her mouth. He said he did not tell the MD or NP but informed the nurse on the next shift and placed it on the 24-hour report. He said he informed the next shift to be careful when administering medication to Resident #55 and ensure she swallowed the medication with water. He said he went to Resident #55's room to look for the medication but did not see anything. He said Resident #55 denied it, was mad, cussed him out, and thought he was accusing her. He said he did not report it to the physician because he did not have information to give him since he did not see the medication in the room. An interview was attempted on [DATE] at 9:42 a.m. with CNA V but was unsuccessful. Record review of the facility's Safety and Supervision of Residents policy dated 7/2017 read in part, .Our facility strives to make the environment as free from accident hazards as possible. Resident safety and supervision and assistance to prevent accidents are facility-wide priorities . Facility Oriented Approach to Safety: .3. When accident hazards are identified, the QAPI/Safety Committee shall evaluate and analyze the cause of the hazards and develop strategies to mitigate or remove the hazards to the extent possible . 4. Employees shall be trained on potential accident hazards and demonstrate competency on how to identify and report accident hazards and try to prevent avoidable accidents. 5. The QAPI Committee and staff shall monitor interventions to mitigate accident hazards in the facility and modify as necessary . Individualized, Resident-Centered Approach to Safety . 2. The IDT shall analyze information obtained from assessments and observations to identify any specific accident hazards or risks for individual residents. 3. The care team shall target interventions to reduce individual risks related to hazards in the environment, including adequate supervision and assistive devices. 4. Implementing interventions to reduce accident risks and hazards shall include the following: a. communicating specific interventions to all relevant staff . c. providing training, d. ensuring that interventions are implemented; and e. documenting interventions. On [DATE] at 5:21 p.m. the Administrator was notified of the Immediate Jeopardy due to the above failures. The IJ template was left with the Administrator and a plan of removal was requested at that time. The following Plan of Removal (POR) was submitted by the facility and accepted on [DATE] at 7:30 a.m.: PLAN OF REMOVAL - F689 Date of Compliance: [DATE] Immediate actions: o DON and/or designee will assess resident #55 for change in condition, medication overdose, or thoughts of suicidal ideation/self-harm. o Resident #55 was assessed by the Assistant Director of Nursing and the Social Services Director. There were no indications of depression or suicidal ideations and the resident verbalized that they didn't have any thoughts, intent, method, and/or plan. o DON and/or designee will continue to assess resident #55 for change in condition, medication overdose, or thoughts of suicidal ideation/self-harm 3x weekly for 4 weeks. o Care plan implemented to ensure resident swallows the medication, psych will continue to follow resident, and physicians will be notified of any change of condition related to suicidal behavior/self-harm. o Licensed Phycologist, , will assess resident #55 for suicidal ideation/self-harm on [DATE]. ? Per assessment by psychologist, resident #55 is doing well mentally and has no immediate concerns for her physical or mental wellbeing. She indicated that she loves speaking with her psychology team. Compliance Date: [DATE] o The Interdisciplinary Team will update resident #55 care plan to include the following interventions: o Ensure resident swallows the medication. o Psych will continue to follow resident. o Notify physician of any change of condition related to suicidal behavior/self-harm. Compliance Date: [DATE] o DON and/or designee will check resident #55 room for any pills or medications. Compliance Date: [DATE] o DON and/or designee will educate nurses and medication aides on to ensure medications are taken appropriately by all residents. o Nurses and medication aides will demonstrate competency in this education by completing a post-education questionnaire. Any nurse or medication aide who is not in-serviced will be in-serviced and complete a post-education questionnaire before the start of their next shift. Compliance Date: [DATE] o DON and/or designee will educate staff to ensure all staff are knowledgeable about mental health/behavioral health needs as well as the reporting guidelines should they identify any concerns. o Staff will demonstrate competency in this education by completing a post-education questionnaire. Any staff not in-serviced will be in-serviced and complete a post-education questionnaire before the start of their next shift. Compliance Date: [DATE] o DON and/or designee will educate staff to ensure all staff are knowledgeable about signs and symptoms of self-harm or suicidal ideation as well as the reporting guidelines should they identify any concerns. o Staff will demonstrate competency in this education by completing a post-education questionnaire. Any staff not in-serviced will be in-serviced and complete a post-education questionnaire before the start of their next shift. Compliance Date: [DATE] o The Interdisciplinary Team will audit residents' charts and interview alert and oriented residents to ensure that any resident who does display signs and symptoms of suicidal ideation/self-harm have appropriate interventions in place and physicians are notified. Compliance Date: [DATE] o DON and/or designee will conduct search of resident #55 and their belongings 3x/week for 4 weeks. Compliance Date: [DATE] o Unit manager communicated with resident #55 physician regarding behavior, medications, and care plan. Compliance Date: [DATE] o The Interdisciplinary Team will review progress notes during weekday clinical IDT meeting to identify any residents at risk of suicidal ideation/self-harm. Compliance Date: [DATE] o The Interdisciplinary Team has reviewed policies and procedures regarding self-harm and/or suicidal ideations along with the reporting guidelines once concerns are identified. o 'Depression - Clinical Protocol' o 'Acute Condition Changes - Clinical Protocol' Compliance Date: [DATE] MONITORING: Record review of Resident's progress notes revealed a note from [DATE] at 11:26pm stating Social Services Director and ADON assessed resident and there was no change in condition, no evidence of medication overdose and resident stated she had no current thoughts of suicide or self-harm. Progress note from [DATE] at 11:59 p.m. revealed ADON educated resident to communicate any feeling of sadness/hopelessness along with positive coping mechanisms. Resident was receptive and agreed and continued to deny and symptoms of suicidal ideations or sadness. DON and/or designee will continue to assess resident #55 for change in condition, medication overdose, or thoughts of suicidal ideation/self-harm 3x week for 4 weeks. Record review of audit sheet in POR binder. Licensed Psychologist assessed resident #55 on [DATE] and there were no psychological issues of concern. Record review of resident's care plan revealed an updated focus on a Risk for injury to self r/t suicidal ideations initiated [DATE]. Interventions included: Administer medications as ordered, Monitor while swallowing medication to ensure she is not pocketing/cheeking medication, Notify physician of any change of condition related to suicidal behavior/self-harm, Nurses and Med Aides will ensure resident swallows the medication and doesn't pocket medications, Pscyh services to continue to follow resident, Refer resident to (name) Psych, and Review prescribed medication side effects. Record review of Resident #55's medical record revealed a progress note from [DATE] at 11:26pm stating Social Services Director and ADON went into the resident's room to check for any pills or medications. They did not find any pills laying around on the bedside table, side tables, bed, or any other visible areas. Record review of the Competency Assessment for Nurses and Med Aides revealed True/False questions for Notifying Physicians regarding change of condition and suicidal ideation/self-harm, and Ensuring medications are taken appropriately. There was also a Medication Administration sheet given to them regarding prescription and dosage, route of administration, pocketing medication, patient education, timing, record keeping, monitoring, and storage. Record review of the education given regarding mental health/behavioral health needs included Signs/Symptoms of Suicide, Suicide Risk Factors, and Signs and Symptoms MD Notification Guide. Record review of In-services/training revealed Nursing Staff were trained on [DATE] regarding Physician Notification and Medication Management, Notifying Physicians Regarding Change of Condition and Suicidal Ideation/Self Harm, Ensuring Medications are Taken Appropriately by Resident, and Managing Suicide and Suicidal Ideations. In-services given by the ADON with 17 nurse signatures. Med Aides were in-serviced on [DATE] regarding Physician Notification and Medication Management, Notifying Physicians Regarding Change of Condition and Suicidal Ideation/Self Harm, Ensuring Medications are Taken Appropriately by Resident, and Managing Suicide and Suicidal Ideations. Training performed by the ADON with 3 med aide signatures. Nurse Aides were in-serviced on [DATE] regarding Physician Notification and Medication Management, Notifying Physicians Regarding Change of Condition and Suicidal Ideation/Self Harm, Ensuring Medications are Taken Appropriately by Resident, and Managing Suicide and Suicidal Ideations. The ADON performed the in-service with 12 Nurse Aide signatures. There are 15 staff members left to perform in-services with the first shift being the night shift on [DATE]. Record review of POR binder revealed a list of 92 residents that the Psychologist assessed on [DATE] and charts reviewed, and none of them had any suicidal ideations/self-harm issues. DON and/or designee will conduct search of Resident #55 and their belongings 3x week for 4 weeks. Record review of POR binder revealed Audit Sheet for resident. Record review of Resident #55's medical record revealed a progress note from LVN E on [DATE] at 10:54 p.m. that said she spoke with MD regarding the resident's medications, behaviors, and plan of care. Parameters were received to hold/not administer Oxycodone if SBP less than 100 or HR less than 55. If resident refused to have BP/HR checked medication would not be administered for resident's safety. MD notified of alleged suicidal ideation attempt and stated he didn't feel it was a threat at this time. Staff would continue to monitor resident for s/s and would notify MD of any issues. Record review of IDT meeting sign-in sheets revealed they had a meeting on [DATE] which included the Administrator, DON, ADON, Social Services Director, Staffing Coordinator, Medical Records, Activities, LVN E, Admissions, Director of Maintenance, and Director of Rehab. On [DATE] it was the same people, minus Social Services. On [DATE] it was the same people as [DATE]. On [DATE], the 24hr reports from [DATE] were reviewed for all residents. 3 residents were found to have issues. One c/o not feeling well and had n/v with BLE swelling. His K+ levels were elevated, so he was sent to the hospital. One complained of muscle spasms to L upper chest and had had this before. He requested a muscle relaxer. NP notified and EKG ordered. The last one had a seizure and dislodged PEG tube. All residents were assessed psychologically and had no concerns. Record review of facility's policy[TRUNCATED]
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to review and revise the care plan after each assessment...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to review and revise the care plan after each assessment, including both the comprehensive and quarterly review assessments for 3 out of 7 residents (Residents #305, #28, and #89), reviewed for care plans. The facility failed to: -Update Resident #305's care plan to indicate she communicated with pen/paper due to not being able to speak. -Update Resident #28's care plan to indicate she no longer had a PICC line. -Update Resident #89's care plan to indicate she no longer was on a pureed diet. These failures could place residents at risk for receiving delayed treatment and not obtaining/maintaining their highest practicable wellbeing. Findings include: Resident #305 Record review of Resident #305's face sheet revealed she was a [AGE] year-old female admitted [DATE] with diagnoses of amyotrophic lateral sclerosis ALS, dysphagia, GERD, and gastrostomy. Record review of Resident #305's admission MDS assessment dated [DATE] revealed a BIMS score of 12 out of 15, which indicated moderately impaired cognition. She had a diagnosis of ALS. Record review of Resident #305's quarterly MDS assessment dated [DATE] revealed a BIMS score of 8 out of 15, which indicated moderately impaired cognition. She had diagnoses of ALS and dysphagia. Record review of Resident #305's care plan dated 6/15/23 revealed nothing about communication or the resident using pen and paper to communicate due to her not being able to speak. In an observation and interview on 1/9/24 at 10:00am, Resident #305 was laying on her back in bed, with a feeding pump at the bedside. The resident was unable to speak and used a piece of paper and a pen to communicate. The family member at bedside said the resident was unable to speak and communicated with the paper and pen. Interview on 1/17/24 at 12:36pm with the MDS Coordinator, he said if a resident used pen/paper to communicate it should be on the care plan. He was not sure why it was not on Resident #305's care plan and would investigate it. The MDS Coordinator stated they updated the care plans daily depending on the status of the resident and quarterly with the MDS assessments. He said if care plans were not updated staff would not have the most up to date information to care for the residents. Resident #28 Record review of Resident #28's face sheet revealed she was a [AGE] year-old female admitted on [DATE] with an original admission date of 2/10/23. She had diagnoses of chronic kidney disease, urinary tract infection, furuncle of limb, and sleep apnea.\ Record review of Resident #28's admission MDS assessment dated [DATE], revealed a BIMS score of 15 out of 15, which indicated normal cognition. Two of the diagnoses listed on the MDS were osteomyelitis of right tibia and fibula, and infection/inflammation reaction due to orthopedic prosthetic device/graft. It also revealed she had a surgical wound, was on antibiotics, and was receiving IV medications. Record review of Resident #28's Quarterly MDS assessment dated [DATE], revealed a BIMS score of 13 out of 15, which indicated normal cognition. The MDS revealed nothing was marked under infections for active diagnoses. The MDS indicated Resident #28 was not on any antibiotics or IV medications. Record review of Resident #28's Quarterly MDS assessment dated [DATE], revealed a BIMS score of 12 out of 15, which revealed moderately impaired cognition. The MDS revealed nothing was marked under infections for active diagnoses. Also, the MDS revealed she was not on IV medications and did not have IV. Record review of Resident #28's care plan dated 2/14/23, revealed a Focus: Resident #28 is on IV medications (Meropenem) via PICC line (Left Upper arm) r/t UTI (initiated 10/25/23). Goal: Resident #28 will not have any complications related to IV therapy through the review date. Interventions: Check dressing daily. Monitor/document/report to MD PRN s/sx of infection at the site: drainage, inflammation, swelling, redness, warmth. Monitor/document/report to MD PRN s/sx of infiltration at the site: Edema at the insertion site, taut or stretched skin, blanching or coolness of the skin, slowing or stopping of the infusion, leaking of IV fluid out of the insertion site. Record review of Resident #28's Physician Orders for January 2024, revealed no orders for a PICC line. In an observation on 1/9/24 at 10:13am, Resident #28 was laying in bed and did not have a PICC line to her left upper arm. Interview on 1/17/24 at 12:36pm with the MDS Coordinator, he said he did not work here in October 2023 when the PICC line was added to Resident #28's care plan. He said the previous MDS Coordinator did not keep up with updating the care plans and he was going through them to update them. He said he would investigate her care plan and fix it. Resident #89 Record review of Resident #89's face sheet revealed she was a [AGE] year-old female admitted on [DATE], with an original admission date of 6/29/23. She had diagnoses of unspecified dementia, metabolic encephalopathy, muscle weakness, protein-calorie malnutrition, anemia, [NAME], and dysphagia. Record review of Resident #89's admission MDS assessment dated [DATE], revealed a BIMS score of 00, which indicated it was unable to be performed. The MDS revealed she had diagnoses of protein-calorie malnutrition, and weakness. Under Nutritional Approaches none of the above was marked. Record review of Resident #89's Quarterly MDS assessment dated [DATE], revealed a BIMS score of 7 out of 15, which indicated severely impaired cognition. According to the MDS, she had diagnoses of anemia, non-Alzheimer's dementia, protein-calorie malnutrition, and dysphagia. The MDS revealed the resident was on a mechanically altered diet. Record review of Resident #89's care plan dated 7/20/23, revealed a Focus: Resident #89 has a nutritional problem or potential nutritional problem r/t diet restrictions, dysphagia (initiated 8/1/23, revised 9/18/23). Goal: Resident #89 will comply with recommended diet daily through review date. Interventions: Provide diet as ordered: Pureed diet. RD to evaluate and make diet change recommendation PRN. Record review of Resident #89's Physician Orders revealed an order from MD C on 10/5/23 at 12:34pm for a Regular diet: Mechanical Soft texture, thin liquids consistency. Interview on 1/17/24 at 12:36pm with the MDS Coordinator, he said he did not work at the facility in October of 2023. He said he was working on going through all the resident's care plans to ensure they were updated. Record review of the facility's policy and procedure on Care Plans, Comprehensive Person-Centered (revised March 2022) read in part: A comprehensive, person-centered care plan should include measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs. 1. A comprehensive, person-centered care plan for the resident should be developed by the interdisciplinary team (IDT), with input from the resident, and his/her family or legal representative. 2. The comprehensive person-centered care plan should be developed within the seven (7) days of the completion of the required MDS assessment .6. The comprehensive, person-centered care plan should: a. Include measurable objectives and time frames; b. Describe the services that are to be furnished in an attempt to assist the resident attain or maintain that level of physical, mental, and psychosocial wellbeing that the resident desires or that is possible .7. When possible, interventions should address the underlying source(s) of the problem. 8. The interdisciplinary team should review and update the care plan: a. When there has been a significant change in the resident's condition. b, When the resident has been readmitted to the facility from a hospital stay. c. At least quarterly, in conjunction with the required quarterly MDS assessment .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on observation, record review, and interview, the facility failed to serve food in accordance with professional standards for food service safety for two out of two Resident reviewed for food se...

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Based on observation, record review, and interview, the facility failed to serve food in accordance with professional standards for food service safety for two out of two Resident reviewed for food service, in that; -The facility failed to follow proper hand hygiene, sanitation, and food handling practices. This failure could place residents at risk of foodborne illnesses. Findings include: On 01/10/2024 at 12:42 PM Observations showed CNA CC walked to the dining area, applied some sanitizer on her palms and the back of her hands (did not rub her hands together), took a plate from the food cart, and placed it in front of Resident #5. The staff thumb was in direct contact with the Resident's plate eating surface and her long blue painted nail was in the Resident's food. The staff then got another plate from the cart and placed it in front of Resident #39. She touched the Resident's left shoulder and asked if she would like for her to cut her piece of chicken. The staff then cut the Resident's chicken, holding the knife, and fork. Her extremely long painted blue nails were touching the neck and root of the fork. The staff was stopped and interviewed. Interview on 01/10/2024 at 12:47 PM, CNA CC stated she received training on infection control when a Resident had RSV. She said the training was about washing hands and wearing a mask when going to a resident's room. She said that before passing the tray in the dining to the residents, she sanitized her hands and passed the tray. She said that in the training, she was told not to use too much hand sanitizer on her hands. Staff demonstrated how she sanitized her hands by friction her palms and the back of her hands. She said it would be unsanitary if her nails got into the Residents' food/plate, and that was how she knew she did not touch the Residents' food. She said she just cut the meat for Resident #39. She said she did not touch Resident #39's shoulder; she touched her chair. She said she knew the Residents could get sick if they ate contaminated food, but I did not think she contaminated the Residents' food with her nails. She said she usually do not assist residents in the dining area. She said she was a shower tech and would assist with transfer sometimes. Record review showed that in-service on hand hygiene and PPE was completed on 09/13/2023. CNA CC name was not on the list. On 01/11/24 at 10:15 AM the ADON handed in-services document on infection controls/nails/hand hygiene dated 01/10/2024 with two pictures of a pair of hands with long and short nails, respectively, stating, We conducted these yesterday because we saw the same thing you saw. Review of the in-service document dated 01/10/2024 showed 17 staff signatures including CNA CC. Observations on 01/11/2024 at 3:07 PM showed CNA CC had short fingernails. Interview on 01/11/2024 at 3:08 PM, CNA CC said that the Supply/Staffing Coordinator asked her to help in the dining area yesterday (01/10/2024), which was why she was there. She said that yesterday, after the interview, she reported to the ADON that she was interviewed about her nails. She said the ADON told her to cut her nails. She said she answered that she would do her nails next Sunday, but the DON said he would rather have her do it now (01/10/2024), so she left work to get her nails done and returned to work after. She said the ADON did not do any training about infection control or hand hygiene yesterday or today (01/11/2024). She said the DON only told her to cut her nails, that it was in the handbook to keep her nails short, and asked her if she had forgotten, and she said yes, she had forgotten. Interview on 01/17/2024 at 2:08 PM, the ADON stated she monitored the staff throughout the week for compliance with the facility's policy. She said she did not check the staff's nails regularly, but if she observed a non-compliance she addressed immediately, and that was what she did for CNA CC. Review of the part 3 dress code of the facility handbook dated 01/01/2023 read, j. Acrylic and/or long natural nails are an infection risk and are not permitted. According to the TAC 483.60(i)(1)-(2), . Employees should never use bare hand contact with any foods, ready to eat or otherwise. Since the skin carries microorganisms, it is critical that staff involved in food preparation and services consistently utilize good hygienic practices and techniques. Record Review of the facility's Infection Control Policy noted, All personnel will be trained on our infection control policies and practices upon hire and periodically thereafter, including where and how to find and use pertinent procedures and equipment related to infection control. The depth of employee training shall be appropriate to the degree of direct resident contact and job responsibilities. .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide a safe, clean, comfortable, and homelike envir...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide a safe, clean, comfortable, and homelike environment for six (Resident #44, #27, #82, #84, #309, #99) of six residents reviewed for receiving enteral feeding via a pump. -The facility failed to clean enteral feeding pumps and poles, which were dirty on 01/09/24, 01/10/24, and 01/11/24 for Residents #44, #27, #82, #84, #309, and #99. This failure could affect the residents who received their nutritional needs via an enteral feeding pump, by placing them at risk for spreading disease-causing organisms, cross-contamination, and possible infection. Findings include: Observations on 01/09/24 at 9:46 AM, 01/10/24 at 8:50 AM, and 01/11/24 at 1:15 PM of Resident #44 in bed receiving active feeding via peg tube (PEG tubes allow you to receive nutrition through your stomach) revealed a light cream-colored substance on the base of the pole, up and down the pole, and numerous splatter markings of a light cream-colored substance on the front, right and left side; top and bottom of the pump. Observations on 01/09/24 at 9:55 AM, 01/10/24 at 8:56 AM, and 01/11/24 at 1:20 PM of Resident #27 in bed receiving active feeding via peg tube revealed a light cream-colored substance on the base of the pole, up and down the pole, and numerous splatter markings of a light cream-colored substance on the front, right and left side; top and bottom of the pump. Observations on 01/09/24 at 10:05 AM, 01/10/24 at 9:05 AM, and 01/11/24 at 1:25 PM of Resident #82 in bed receiving active feeding via peg tube revealed a light cream-colored substance on the base of the pole, up and down the pole, and numerous splatter markings of a light cream-colored substance on the front, right and left side; top and bottom of the pump. Observations on 01/09/24 at 10:10 AM, 01/10/24 at 9:10 AM, and 01/11/24 at 1:30 PM of Resident #84 in bed receiving active feeding via peg tube revealed a light cream-colored substance on the base of the pole, up and down the pole, and numerous splatter markings of a light cream-colored substance on the front, right and left side; top and bottom of the pump. Observations on 01/09/24 at 10:15 AM, 01/10/24 at 9:15 AM, and 01/11/24 at 1:35 PM of Resident #309 in bed receiving active feeding via peg tube revealed a light cream-colored substance on the base of the pole, up and down the pole, and numerous splatter markings of a light cream-colored substance on the front, right and left side; top and bottom of the pump. Observations on 01/09/24 at 10:20 AM, 01/10/24 at 9:20 AM, and 01/11/24 at 1:40 PM of Resident #99 in bed receiving active feeding via peg tube revealed a light cream-colored substance on the base of the pole, up and down the pole, and numerous splatter markings of a light cream-colored substance on the front, right and left side; top and bottom of the pump. Record review revealed Resident #44 had a physician's order for nothing by mouth, continuous enteral feeding (intake of food via the gastrointestinal tract), every shift administer Fibersource (or equivalent) at 85 ml/hour via g-tube x 22 hours daily via Dual Flow Pump Water Flush 200 ml via g-tube q6 hours x 22 hours via Dual Flow Pump. Record review of Resident #27's Physician Order on 01/13/24 revealed an order for nothing by mouth, continuous enteral feeding, every shift administer Glucerna 1.5 per PEG via Pump at 65 ml/hour x 22 hours, administer water flush 170 ml/every 4 hours. Record review on 01/13/24 revealed Resident #82 had a physician's order for nothing by mouth, continuous enteral feeding, every shift administer Diabetisource at 60 ml/hour via peg tube x 22 hours Water Flushes 100cc every 4 hours peg tube both via Dual Flow Pump. Record review on 01/13/24 revealed Resident #84 had a physician's order for nothing by mouth, continuous enteral feeding, every shift administer Diabetisource AC (or equivalent Glucerna 1.2) at 75cc/hour via peg tube x 22 hours and H2O Flush 95cc every shift (q12 hours) both Dual Flow Pump. Record review on 01/13/24 revealed Resident #309 had a physician's order for nothing by mouth, continuous enteral feeding, every shift administer Osmolite 1.5 enterally at 50cc/hour x 22 hours and Water Flush at 100 ml q2hours x 22 hours Enterally via Dual Pump. Record review on 01/13/24 revealed Resident #99 had a physician's order for nothing by mouth, continuous enteral feeding, every shift administer Diabetisource AC (or equivalent Glucerna 1.2) at 70 ml/hour via peg tube x 22 hours via Dual Flow Pump and water flush 100 ml q12 hours. Interview and observation on 1/11/24 at 3:45 PM with LVN T, of the condition of the enteral feeding pumps and poles of Residents #27 and #99, LVN T said he was not aware the pumps and poles were dirty. He said everyone is responsible for cleaning the pumps and poles saying, everyone who sees they're dirty should clean them. He said dirty pumps and poles have the potential to make residents sick and get an infection. Interview and observation on 1/11/24 at 4:00 PM with LVN O, of the condition of the enteral feeding pumps and poles of Residents #44, #82, #84, and #309, LVN O said it had not been brought to her attention the pumps and poles were dirty and said she would get them cleaned. She said anyone who sees the pumps and poles dirty has the responsibility of cleaning them. She said dirty pumps and poles can cause residents to get sick and can cause cross contamination. Interview on 01/12/24 at 3:19 PM with the DON, of the condition of the enteral feeding pumps and poles of Residents #44, #27, #82, #84, #309, and #99, DON said nursing staff are responsible for cleaning the pumps and poles. He said poles and pumps have a scheduled cleaning day on Sundays but the cleaning schedule the DON provided says the cleaning day is on Mondays. The DON said the adverse effect of dirty enteral pumps and poles on residents could potentially cause infection. Review of facility policy titled Cleaning and Disinfection of Resident-Care Items and Equipment revised September 2022 revealed, Policy Statement: Resident-care equipment, including reusable items and durable medical equipment will be cleaned and disinfected according to current CDC recommendations for disinfection and the OSHA Bloodborne Pathogens Standard. Policy Interpretation and Implementation .1. The [NAME] Classification System is used to distinguish the levels of sterilization/disinfection necessary for items used in resident care: a. Critical items consist of items that carry a high risk of infection if contaminated with any microorganism. Objects that enter sterile tissue (e.g., urinary catheters) or the vascular system (e.g., intravenous catheters) are considered critical items and must be sterile when used, based on acceptable sterilization procedures. Sterilization destroys all viable microorganisms to prevent disease transmission associated with the use of that item . .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interviews, the facility failed to ensure drugs used in the facility were labeled in acc...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interviews, the facility failed to ensure drugs used in the facility were labeled in accordance with currently accepted professional principles, including the expiration date for 2 out of 5 residents (Residents #73 and #53) and 1 out of 3 Med Carts (100 Hall Nursing Cart) reviewed for pharmaceutical services. The facility failed to ensure the 100 Hall Nursing Cart did not contain: -20 tabs of Hydroxyzine 10mg (for anxiety or itching from allergic response), that expired on 9/1/23 for Resident #73. -½ a bottle of NPH insulin 100u/ml (used to bring blood sugar down), that expired on 1/8/24 for Resident #53. -½ of a multi-use bottle of Ibuprofen 200mg tabs, that expired on 10/31/23. These failures could place residents at risk of not receiving therapeutic benefits of the medication, adverse reactions to medications, and hospitalization. Findings include: Resident #73 Record review of Resident #73's face sheet revealed he was a [AGE] year-old male admitted on [DATE] with a diagnosis of unspecified pruritus (itching). Record review of Resident #73's care plan dated 1/7/22, revealed a focus: I receive hydroxyzine for pruritus (initiated 9/27/22). Goal: My pruritus will be relieved with interventions through review date. Interventions: Monitor for S/E including GI upset, N/V, sleepiness and notify MD as indicated. Monitor for targeted behavior or itching. Hydroxyzine per MD orders, for effectiveness and notify MD if medication is not effective. Record review of Resident #73's entrance MDS assessment dated [DATE], revealed he had a BIMS score of 9 out of 15, which indicated moderately impaired cognition. He was not taking the Hydroxyzine at this time. Record review of Resident #73's quarterly MDS assessment dated [DATE] revealed he had a BIMS score of 12 out of 15 which indicated moderately impaired cognition. The diagnoses listed on the MDS included unspecified pruritus (itching). Record review of Resident #73's physician orders revealed the following orders from MD A: -Hydroxyzine Hcl Tablet 10mg, Give 1 tablet by mouth every 6 hours as needed for itching. Ordered 5/19/22 at 5:00pm. -Hydroxyzine Hcl Tablet 10mg, Give 1 tablet by mouth every 6 hours as needed for itching. Ordered 9/9/22 at 4:07pm. -Hydroxyzine Hcl Tablet 10mg, Give 1 tablet by mouth every 6 hours as needed for itching. Ordered 10/5/22 at 11:37am. Record review of Resident #73's September 2022 MAR revealed he took Hydroxyzine 10mg on 9/25/22 at 6:09am. Record review of Resident #73's October 2022 MAR revealed he took Hydroxyzine 10mg on 10/9/22 at 4:32am. In an observation on 1/14/24 at 2:50pm, with LVN T present, a blister pack of Hydroxyzine 10mg with 20 tabs left, was found in the 100-hall nurse cart that had expired on 9/1/23, for Resident #73. Resident #53 Record review of Resident #53's face sheet revealed he was a [AGE] year-old male admitted on [DATE], with an original admission date of 4/1/2020. He had a diagnosis of type 2 diabetes mellitus (body does not make insulin or body resists it). Record review of Resident #53's care plan dated 4/13/2020 had a focus: I have Diabetes Mellitus (initiated 9/25/20). Goal: I will have no complications related to diabetes through the review date. Interventions: Diabetes medications as ordered by doctor. Observe/document for side effects and effectiveness, see MARs for dosage/time; Metformin, Novolin, FSBS. Diet per MD orders. HS snack. Educate regarding medications and importance of compliance. Have resident verbally stat an understanding. Educate resident/family/caregiver: Diabetes is a chronic disease, and that compliance is essential to prevent complications of the disease. Review complications and prevention with the resident/family/caregiver. Elicit a verbal understanding from the resident/family/caregiver. Observe/document/report PRN and s/sx of hyperglycemia. Observe/document/report PRN any s/sx of hypoglycemia. Record review of Resident #53's entrance MDS assessment dated [DATE] revealed a BIMS score of 11, which indicated moderately impaired cognition. The MDS had Diabetes Mellitus marked as an active diagnosis. According to the MDS, Resident #53 had received insulin injections for 7 days prior to his admission. Record review of Resident #53's quarterly MDS assessment dated [DATE] revealed a BIMS score of 10, which indicated moderately impaired cognition. The MDS revealed a diagnosis of Diabetes Mellitus was marked under active diagnosis. The MDS indicated Resident #53 had received insulin injections for 5 days during the last 7 days. Record review of Resident #53's physician orders revealed an order for NovoLIN N Suspension 100 unit/ml (Insulin NPH), Inject 12u SQ QAM r/t Type 2 DM with diabetic neuropathy. Hold if BS less than 100. Ordered on 4/17/23 at 5:50am by MD B. Record review of Resident #53's January 2024 MAR revealed he received Insulin NPH 12u/ml that had expired on 1/8/24, on 1/9/24-1/14/24. In an observation on 1/14/24 at 2:50pm, with LVN T present, ½ a bottle of NPH insulin 100u/ml (used to bring blood sugar down), was found in the 100-hall nurse cart that expired on 1/8/24, for Resident #53. In an observation on 1/14/24 at 2:50pm, with LVN T present, ½ of a multi-use bottle of Ibuprofen 200mg tabs, was found in the 100-hall nurse cart that had expired 10/31/23. Interview on 1/14/24 at 3:00pm with LVN T, he said he checked his cart for expired medications once a month. He said the cart should be checked more frequently, at least several times a week, but that did not happen because they were too busy. He said he did not know of a specific policy on how often to check the cart for expired medications. LVN T said if a resident was given an expired medication, the medication would not be as effective, and the resident would not receive the full benefit of the medication. Interview on 1/14/24 at 3:22pm with RN C, she said she was the weekend supervisor. She said the medication carts should be checked daily and she expected staff to check them as such. She said if a resident was given an expired medication, not only would the resident not get the full benefit of the medication, but it could also cause death or hospitalization depending on the type of medication and the seriousness of it. Record review of the facility's policy and procedure on Storage of Medications (revised November 2020) read in part: The facility stores all drugs and biologicals in a safe, secure, and orderly manner .3. The nursing staff is responsible for maintaining medication storage and preparation areas .4. Drug containers that have missing, incomplete, improper, or incorrect labels are returned to the pharmacy for proper labeling before storing. Discontinued, outdated, or deteriorated drugs or biologicals are returned to the dispensing pharmacy or destroyed . .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected multiple residents

Based on observation, interview and record review, the facility failed to ensure the pharmacist's medication regimen review recommendations were reviewed by the resident's attending physician, were do...

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Based on observation, interview and record review, the facility failed to ensure the pharmacist's medication regimen review recommendations were reviewed by the resident's attending physician, were documented in the medical record, and what, if any, action had been taken to address them, for 6 of 12 months (February, March, April, May, June, and August 2023) reviewed for pharmacy services. -The facility failed to provide Drug Regimen Review forms that were noted by the MD, for the months of February, March, April, May, June, and August of 2023. The DRR forms were either blank or missing all together. This failure could place residents at risk of adverse reactions to medications, continued used of inappropriate medications, or harm including hospitalization if the MD did not review the DRR forms. Findings Include: In an observation on 1/12/24 at 12:39pm, the Pharmacy binder was missing Drug Regimen Review forms for the months of February, March, April, May, June, and August of 2023. The DRR forms were not filled out by the MD or were missing completely for those months. Interview on 1/12/24 at 12:39pm with the ADON she said she did not have any of the DRR forms from before April 2023 because she did not work at the facility at that time. She said she did not get access to the forms online until May 2023. The ADON said she would go back and look for the forms again, for the 3rd time. Interview with the DON on 1/12/24 at 3:20pm the DON said the pharmacist gave the DRRs to the staff and then they gave them to the MDs when they came in to the facility. He said for the MDs that did not come to the facility often, they would call them over the phone. He said the MD would write on the DRR or the staff would, based off what the MD said in person or over the phone. He said they would note on the DRR if it was per MD or if they spoke to the MD on the phone. He said after they were finished with the DRR's they would put them in the pharmacy binder. He said he did not have the DRR forms for the months before April 2023, and they were in storage and he was attempting to get them. He said the DRR forms for the months after April should have been in the pharmacy binder and he did not know why they were not there. Interview with Pharmacist A on 1/17/24 at 1:21pm, she said she uploads the DRR reports to their portal at the end of the month and sends an email to the facility informing them that they are ready. She said the facility prints out the DRR forms and gives them to the MD to review and then they upload them back to the portal to keep for record. She said she would know if the MD did or did not follow her recommendation by looking in the resident's chart; there should be a note about the pharmacist's recommendation. She said if she did not hear anything regarding a recommendation, she would call the facility, The Pharmacist said she thought she started with the facility about 5-6 months ago and did not know what they were doing with the DRR forms before that. Interview with the ADON on 1/17/24 at 2:01pm the missing DRR forms were requested again. The ADON said the facility did print the DRR forms from the portal and filled them out, but they did not upload them back to the portal like the Pharmacist said. She said the MD/NP entered the information into a progress note. The ADON said they kept the DRR forms even though they cannot find them. Interview with the DON on 1/17/24 at 2:33pm he said they filled out the DRR forms and that they should be here somewhere. He said there should not be 6 months of forms missing and that they should be there somewhere. He said they did not have the DRR forms from before April because they did not work at the facility at that time, and there were some glitches in the portal at some point but he did not remember when. Record review of the facility's policy and procedure on Medication Regimen Reviews (revised May 2019) read in part: The Consultant Pharmacist reviews the medication regimen of each resident at least monthly. 1. The Consultant Pharmacist performs a medication regimen review (MRR) for every resident in the facility receiving medication. 2. Medication regimen reviews are done upon admission (or as close to admission as possible) and at least monthly thereafter, or more frequently if indicated . 5. The MRR involves a thorough review of the resident's medical record to prevent, identify, report and resolve medication related problems, medication errors and other irregularities, for example: a. medications ordered in excessive doses or without clinical indication; b. medication regimens that appear inconsistent with the resident's stated preferences; c. duplicative therapies or omissions of ordered medications; d. inadequate monitoring for adverse consequences; e. potentially significant drug-drug or drug-food interactions; f. potentially significant medication-related adverse consequences or actual signs and symptoms that could represent adverse consequences; g. incorrect medications, administration times or dosage forms; or h. other medication errors, including those related to documentation . 12. The attending physician documents in the medical record that the irregularity has been reviewed and what (if any) action was taken to address it . 14. The Consultant Pharmacist provides the Director of Nursing Services and Medical Director with a written, signed and dated copy of all medication regimen reports. 15. Copies of medication regimen review reports, including physician responses, are maintained as part of the permanent medical record. 16. The Consultant Pharmacist submits a quarterly report that includes a summary of key findings from MRRs, including: a. The status of the facility's Pharmaceutical Services; b. Staff performance in complying with regulatory requirements related to medication utilization and monitoring; c. Problem areas and irregularities noted (e.g. documentation errors, medication errors, etc.); d. Recommended solutions for specific problem areas; e. Follow-up reports relative to facility's corrective action related to problem areas; and f. Other pertinent information. .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Room Equipment (Tag F0908)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition for 2 (Dryer #1 and Dryer #3) of 3...

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Based on observation, interview, and record review the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition for 2 (Dryer #1 and Dryer #3) of 3 dryers reviewed for equipment in safe operating condition. -The facility failed to check and clean the lint filters at appropriate times. The facility failed to clean the lint filter in Dryer #1 from 7 a.m. to 1 p.m., which caused a buildup of lint. The facility failed to clean the excess lint in Dryer #3, which caused a build up of lint under the machine. These failures could cause a fire or injury. Findings include: Record review of the facility's Dryer Lint Clean Out Schedule for January 2024, revealed spots for staff to initial every 2 hrs which indicated they cleaned the lint filter, starting at 6:00am to 10:00pm. Initials were missing on 1/6/24 from 4:00pm to 10:00pm, 1/8/24 from 6:00am to 2:00pm, 1/9/24 from 6:00am to 2:00pm, 1/10/24 from 6:00am to 2:00pm, 1/11/24 at 6:00am and 4:00pm to 10:00pm, and on 1/12/24 there were initials for 8:00am and 10:00am. In an observation on 1/12/24 at 12:26pm, Housekeeping Supervisor D removed Dryer #1's lint filter. The lint filter was not clean and had a thick buildup of lint on it and there were clothes running in the dryer. She used a broom to get the lint off and threw it in the trash. Dryer #3 had a whole sheet of lint, the size of the lint filter, floating around under the dryer while there were clothes inside the dryer. There was a sign on Dryer #3 that said to clean the lint filter after every 2 loads. Interview on 1/12/24 at 1:00pm while using Spanish interpreter services, Housekeeping Supervisor D said she had been working at the facility for 2yrs as PRN. She said she was there filling in for another employee who could not make it in. She said she only cleaned the lint filters once per shift. She said the lint filters were already clean when she got to work at 6am by the previous night shift, and then when she left at 3pm she would clean them for the next shift. She did not remember who told her to do it that way but said they had to check the lint filters because they would get reported if they did not. She said 1 load took about 30-40min in the dryer. Housekeeping Supervisor D did not know what would happen if there was too much lint in the filter or if it was underneath the machine. Interview on 1/12/24 at 1:15pm with the Maintenance Director he said the lint filters should be cleaned after every 3-4 loads, or 1.5-2hrs. He said the staff's schedule was from 6:00am to 3pm and 3pm to 11pm. There were no overnight shifts. He also said there was a schedule on the wall that staff were expected to follow which said they were to clean the lint filters every 2hrs. He said he was the one that trained the staff and told them to clean the filters every 2hrs. He said if the lint filters were not cleaned, they could catch fire. Record review of the facility's policy and procedure for Fire Safety and Prevention (revised May 2011) read in part: All personnel must learn methods of fire prevention and must report condition(s) that could result in a potential fire hazard. 1. Fire prevention is the responsibility of all personnel, residents, visitors, and the general public. 2. Whoever identifies a fire hazard, or other conditions that could develop into a fire hazard, must report the situation to the department director or Maintenance Director as soon as practical. 3. The following fire safety precautions must be followed in the facility at all times: .Overheating: .b. Keep filters on heating systems, dryers, etc., free of lint .8. The facility will train personnel on fire prevention methods . .
Dec 2022 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a resident who was unable to carry out activit...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good personal hygiene for 2 of 7 residents (Resident #1 and Resident #2) reviewed for ADL care. The facility failed to shower Resident #1 and Resident #2, who were dependent on staff for ADLs, as scheduled. Findings include: Resident #1 Record review of Resident #1's face sheet revealed he was a [AGE] year-old male who was admitted to the facility on [DATE]. He was diagnosed with Parkinson's Disease (a disorder of the central nervous system that affects movement, often including tremors), gangrene (dead tissue caused by an infection or lack of blood flow), schizoaffective disorder (a mental health condition including schizophrenia and mood disorder symptoms), acquired absence of right leg below knee, acquired absence of left leg below knee, and generalized anxiety disorder (severe, ongoing anxiety that interferes with daily activities). Record review of Resident #1's MDS dated [DATE] revealed he had a BIMS score of 14 (cognitively intact); he did not have hallucinations or delusions; he did not exhibit behaviors related to rejection of care; he required limited physical assistance from one staff member for bed mobility, dressing, personal hygiene, and bathing; he had functional limitations in range of motion of upper extremity (one side); he had functional limitations in range of motion of both lower extremities; he was occasionally incontinent of bowel and bladder; and he had surgical wounds and required wound care. Record review of Resident #1's care plan revised 12/15/2022 revealed he was resistive to care, showers, medications, weights. The goal was for the resident to cooperate with care. Interventions were to allow the resident to make decisions about treatment regime, to provide sense of control, educate resident/family caregivers of the possible outcomes of not complying with treatment or care, encourage as much participation/interaction by the resident as possible, if resident resists with ADLs, reassure resident, leave and return 5-10 minutes later and try again. Further review indicated the resident had an ADL self-care performance deficit due to Schizophrenia. The goal was for the resident to maintain current level of function in ADLs. An intervention was Bathing/Showering: The resident is totally dependent [1 staff to provide shower 3x weekly and as necessary], Personal hygiene Routine: The resident required extensive assist x 1. Observation and interview with Resident #1 on 12/15/2022 at 11:15 a.m. revealed he was alert and oriented. Resident #1 was observed halfway on his bed (top half) and halfway on his motorized wheelchair (bottom half). Both of his legs were amputated below the knee and were dressed and wrapped with an ace bandage. Resident #1's fingers were absent on both hands (the right hand was dressed and bandaged). Resident #1 stated staff had just started giving him showers on the day before (12/14/2022). He said he did not know what happened the day before (12/14/2022) that made staff start giving him showers. He said before that, he only got a shower once per month. He said he had been able to wash himself daily, but before 12/14/2022, he had not received a shower or bed bath more than once per month. He said he assumed staff did not give him showers because they just did not want to. He said he had not experienced any negative outcomes from not receiving regular showers. Record review of Resident #1's, Skin Monitoring: Comprehensive CNA Shower Review sheets for November 2022 and December 2022 revealed the following: *11/02/2022 - No time listed. *11/04/2022 - No time listed. *11/07/2022 - No time listed. *11/09/2022 - No time listed. Charge Nurse C signed as the nurse. *11/11/2022 - No time listed. Refusal indicated. *11/14/2022 - No time listed. *11/16/2022 - No time listed. *11/18/2022 - No time listed. *11/21/2022 - No time listed. Refusal indicated. *11/23/2022 - No time listed. *11/25/2022 - No time listed. *11/30/2022 - No time listed. *12/05/2022 - No time listed. *12/07/2022 - No time listed. Charge Nurse C signed as the nurse. *12/09/2022 - No time listed. Charge Nurse C signed as the nurse. *12/14/2022 - No time listed. Charge Nurse C signed as the nurse. Record review of Resident Council meeting Minutes dated 11/03/2022 at 2:00 p.m. revealed, . B. Nursing: Discussion: room [ROOM NUMBER] B (Resident #1) needs shower . Record review of a Resident Grievance Form dated 12/14/2022 written by the Activities Director revealed on 12/14/2022, at 8:35 a.m., Resident #1 expressed to the Activities Director that he was not receiving showers. Further review of the document revealed, Investigation Findings: Issue was resolved immediately. Resolution: Informed nurse (charge nurse) about concern, she followed up with CNA. CNA provided Resident #1 assistance with his shower. Spoke with Resident #1, he expressed he was ok and thankful for linen change as well . Resident #2 Record review of Resident #2's face sheet revealed he was a [AGE] year-old male who was admitted to the facility on [DATE]. He was diagnosed with Systemic Lupus Erythematosus (an inflammatory disease caused when the immune system attacks its own tissues), major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities), chronic inflammatory demyelinating polyneuritis (a slowly developing autoimmune disorder in which the body's immune system attacks the myelin that insulates and protects the body's nerves), neuralgia and neuritis (a type of nerve pain caused by inflammation, injury, or infection [neuritis]), paraplegia (paralysis of the legs and lower body), diabetes mellitus (a group of diseases that result in too much sugar in the blood), morbid obesity (a disorder involving excessive body fat that increases the risk of health problems), and generalized anxiety disorder (severe , ongoing anxiety that interferes with daily activities). Record review of Resident #2's MDS dated [DATE] revealed he had a BIMS score of 15 (cognitively intact); he did not have hallucinations or delusions; he did not exhibit behaviors related to rejection of care; he required extensive physical assistance of at least two staff for bed mobility, and personal hygiene; he required total assistance from at least three staff for transfers; he required extensive physical assistance from at least one staff for bathing, dressing, and toilet use; he ambulated via wheelchair; and he was always incontinent of bowel and bladder. Record review of Resident #2's care plan revised on 12/15/2022 revealed he had behaviors and sometimes refused to be changed after an incontinent episode (Goal: The resident will have fewer episodes of refusing to be changed after incontinent episodes. Interventions: Anticipate and meet the needs of the resident, explain all procedures, if reasonable, discuss the resident's behavior and explain why behavior is inappropriate, intervene as necessary to protect the rights and safety of others); and he has a self-care performance deficit due to recent CVA and paraplegia (Goal: Resident will maintain current level of function. Intervention: Bathing/Showering: Check nail length and trim and clean on bath day and as necessary, the resident is totally dependent on 1 staff to provide shower 3x weekly and as necessary). Observation and interview with Resident #2 on 12/15/2022 at 12:15 p.m. revealed he was alert and oriented. Resident #2 was lying in a low bed. He stated since his room was changed (he was moved to another hall due to renovations), he only received showers about once per month. He said it was harder to shower him because staff had to use a rolling chair. He said his last shower was about a week-and-a-half ago (he did not have the exact date or day of the week). He said he had to beg a staff member from the other side of the building to give him a shower. He said he did not know how long it had been since he had a shower before the last shower. He said his beard was very long and it had never been that long. He said he did not know what to do about the showers because he did not want to complain about it and be known as the mean one. He said he had to live in the facility and did not want a bad reputation. He said he should get showers on Tuesdays, Thursdays, and Saturdays. He said he received a bed bath only once since he was admitted . He said he would love to have three showers per week. He said he had not experienced any negative outcomes due to not having regular showers. Record review of Resident #2's, Skin Monitoring: Comprehensive CNA Shower Review sheets for November 2022 and December 2022 revealed the following: *11/02/2022 - No time listed. CNA A was listed as the CNA. *11/04/2022 - No time listed. *11/07/2022 - No time listed. *11/09/2022 - No time listed. *11/11/2022 - No time listed. *11/14/2022 - No time listed. *11/16/2022 - No time listed. *11/18/2022 - No time listed. *11/21/2022 - No time listed. CNA A was listed as the CNA. *11/23/2022 - No time listed. CNA A was listed as the CNA. *11/24/2022 - No time listed. Bed bath was indicated. *11/25/2022 - No time listed. *11/28/2022 - No time listed. *11/30/2022 - No time listed. *12/02/2022 - No time listed. *12/05/2022 - No time listed. *12/07/2022 - No time listed. *12/09/2022 - No time listed. Charge Nurse C was listed as the nurse. *12/12/2022 - No time listed. *12/14/2022 - No time listed. Record review of Resident Grievance Form dated 11/14/2022 at 3:50 p.m. written by the ADON revealed, Resident (multiple residents) Showers were not conducted . Investigation/Findings: Staff: voiced no laundry clean and available due to renovations is what they were told from the weekend . In an interview with the ADON on 12/15/2022 at 12:30 p.m., she stated the facility had some issues regarding showers about two months ago (October 2022)., but they were resolved. She said a few of the facility's new staff were not giving showers. She said all even numbered rooms get showered on Mondays, Wednesdays, and Fridays (A beds on the 6:00 a.m. - 2:00 p.m. shift and B beds on the 2:00 p.m. - 10:00 p.m. shift) and the odd numbered rooms get showered on Tuesdays, Thursdays, and Saturdays (A beds on the 6:00 a.m. - 2:00 p.m. shift and B beds on the 2:00 p.m. - 10:00 p.m. shift). She said most of the residents have preferences about which staff they want to shower them and will refuse showers from anybody else. She said some of the residents have refused showers when she (the ADON) offered. She said she educated staff in October 2022 regarding showers, and it seemed like the problem resolved. In an interview with the Unit Manager, the Social Worker, and the Activities Director on 12/15/2022 at 2:00 p.m., the Activities Director said on the day before, 12/14/2022, she went by to check on Resident #1 and he expressed he was not getting his showers. The Activities Director said she approached the Charge Nurse to get him a shower. The Activities Director said Resident #1 did not say how long he had not had a shower. The Activities Director said last month (November 2022), during a resident council meeting, Resident #1 said he had not had a shower. The Unit Manager said the Activities Director notified her and she spoke to the CNA (she did not say what CNA) on the hall. The Unit Manager said the CNA was getting someone else ready for a shower at that time, but the CNA gave him a shower after that. The Unit Manager said she spoke to Resident #1 afterwards and he was thankful. The Unit Manager said Resident #1 never mentioned how long it had been since he had a shower. The Unit Manager said the CNA who gave Resident #1 his shower was PRN. The Unit Manager said it was the responsibility of the CNA to make sure each resident received their showers as scheduled. The Unit Manager said the CNAs brought the shower form to the charge nurses on each hall for them to sign. The Unit Manager said if a resident refused a shower, they try to encourage the resident and talk to family. The Unit Manager said the nurses had binders with lists of each residents' shower schedule. The Unit Manager said most residents had preferences as to which staff they wanted to shower them. The Unit Manager said she had knowledge of Resident #1 refusing showers several times. The Unit Manager said she had not noticed anybody who was not getting showers as they should. The Social Worker said none of the residents had complained to her about showers. In an interview with the Charge Nurse B on 12/15/2022 at 2:15 p.m., she stated each CNA should give resident shower sheets to their nurse after each shower for them to sign. She said the CNA should document on the sheet if the shower was refused, or if a bed bath was given. She said if a refusal was not noted on the shower sheet form, that meant the shower was given. She said there was a line on the sheet for the CNA to document what time the shower was given, but the CNAs may forget to complete the time. In a telephone interview with CNA A on 12/15/2022 at 2:30 p.m., she stated she worked the 6:00 p.m. - 2:00 p.m. shift. She said she always made sure all of her residents received showers as scheduled on her shift. She said if the shower sheet did not indicate the shower was refused, that meant the CNA forgot to document the shower was given. She said she usually tried to document that the shower was given, refused, or if a bed bath was given. She said she would usually tell the nurse if a shower could not be completed so they could make sure the next shift gave the shower. She said if there was an actual shower sheet without a documented refusal, the shower was given. She said she never showered Resident #1 or Resident #2 because they were both B beds who were showered during the 2:00 p.m. - 10:00 p.m. shift. In a telephone interview with Charge Nurse C on 12/15/2022 at 2:45 p.m., she stated when the CNAs gave showers, they gave the shower sheets to each nurse for them to sign. She said she had no knowledge of any resident not receiving showers as scheduled. She said after the CNA did their jobs, she just signed the sheets. Record review of In-Service Sign-In Sheet dated 10/03/2022 revealed all CNAs and nurses were educated. The document read, Training: All CNAs must use assignment sheet/form located in the CAN assignment form binder and all point-of-care's must be completed. Shower sheets must be completed Record review of facility policy, Bath, Shower/Tub revised February 2018 revealed, Purpose: The purposes of this procedure are to promote cleanliness, provide comfort to the resident and to observe the condition of the resident's skin . Documentation: 1. The date and time the shower/tub bath was performed. 2. The name and title of the individual (s) who assessed the resident with the shower/tub bath . 5. If the resident refused the showers/tub bath, the reason (s) why and the intervention taken. 6. The signature and title of the person recording the data. Reporting: 1. Notify the supervisor if the resident refuses the shower/tub bath .
Oct 2022 1 deficiency
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the comprehensive care plans were reviewed and ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the comprehensive care plans were reviewed and revised by the interdisciplinary team after each assessment for 2 of 18 residents reviewed for care plan accuracy (Residents # 6, # 46). The facility failed to revise comprehensive care plans to reflect the reevaluation of visitation recommended by CMS for Residents # 6 and # 46 This failure placed residents at risk of not having their needs met and social isolation which could lead to a diminished quality of life. Findings include: Resident # 6 Record review of the face sheet for Resident # 6 revealed a [AGE] year-old female, admission date of 11/24/20, with diagnoses including schizoaffective disorder, epilepsy, anxiety disorder, pain, spinal stenosis (narrowing of the spinal canal) and bipolar disorder. Record review of Resident # 6's quarterly MDS dated [DATE] revealed a BIMS Summary score of 13, indicating intact cognition in cognitive skills for daily decision making, usually understood and usually understands, limited to extensive assistance required for Activities of Daily Living and incontinent of bladder and bowel. Record review of Resident # 6's comprehensive care plan, initiated and revised 1/8/21, revealed the resident had restricted visitation secondary to COVID-19 precautions, with interventions including providing alternative methods of communicating with family and friends. Observation of Resident # 6 on 10/4/22 at 1:25 p.m. revealed she was in her wheelchair in her room, watching TV. Interview at that time revealed she was fine, and she could have visitors now that the virus had cleared up. Resident # 46 Record review of Resident # 46's face sheet on 10/5/22 revealed a [AGE] year-old male, admission date of 12/12/18, with diagnoses including cerebral infarction (stroke), hypertension, convulsions, major depressive disorder, anxiety disorder, hemiplegia (paralysis on one side of the body), and speech disturbances. Record review of Resident # 46's quarterly MDS dated [DATE] revealed a BIMS Summary score of 10, indicating moderately impaired cognitive skills for daily decision making, usually understood and usually understands, extensive to total assistance required for activities of Daily Living, and incontinent of bowel and bladder. Record review of Resident # 46's care plan, initiated 3/17/20 and revised 3/17/20, revealed restricted visitation secondary to COVID-19 precautions with intervention including to provide alternative method of communicating with family and friends. Observation of Resident # 46 on 10/4/22 at 10:10 a.m. revealed he was in bed, alert and oriented, and did not speak due to a healing stoma (a surgical opening in the neck for a tracheostomy (a tube to assist with breathing). He was able to make his needs known and nodded his head when asked if he could have visitors. Interview with the DON on 10/6/22 at 9:40 a.m. revealed there were no visitor restrictions for COVID-19 in the building currently. The DON said the care plans needed to be revised to remove the visitor restriction for COVID-19 since they could accept all visitors according to CMS guidelines. She said the care plans should have all been revised when CMS lifted the visitor restriction. The DON stated the previous MDS Coordinator left last week, and she had missed creating and updating a lot of care plans, so an MDS Nurse who worked here before had come back this week to help with the care plans since they needed to be accurate for the resident's care. Interview with the Infection Preventionist on 10/6/22 at 9:55 a.m. revealed there were no visitor restrictions in the facility due to COVID-19. Record review of the COVID-19 Response for Nursing Facilities dated 6/27/22 revealed, in part: .the latest guidance on visitation .is now allowed for all residents at all times, per CMS. A facility policy on care plans was not available by the time of exit.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 3 life-threatening violation(s), $27,254 in fines. Review inspection reports carefully.
  • • 12 deficiencies on record, including 3 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $27,254 in fines. Higher than 94% of Texas facilities, suggesting repeated compliance issues.
  • • Grade F (19/100). Below average facility with significant concerns.
Bottom line: This facility has 3 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Pasadena Post Acute's CMS Rating?

CMS assigns Pasadena Post Acute an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Texas, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Pasadena Post Acute Staffed?

CMS rates Pasadena Post Acute's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 51%, compared to the Texas average of 46%. RN turnover specifically is 83%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Pasadena Post Acute?

State health inspectors documented 12 deficiencies at Pasadena Post Acute during 2022 to 2025. These included: 3 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 9 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Pasadena Post Acute?

Pasadena Post Acute is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 116 certified beds and approximately 103 residents (about 89% occupancy), it is a mid-sized facility located in Pasadena, Texas.

How Does Pasadena Post Acute Compare to Other Texas Nursing Homes?

Compared to the 100 nursing homes in Texas, Pasadena Post Acute's overall rating (2 stars) is below the state average of 2.8, staff turnover (51%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Pasadena Post Acute?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the below-average staffing rating.

Is Pasadena Post Acute Safe?

Based on CMS inspection data, Pasadena Post Acute has documented safety concerns. Inspectors have issued 3 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Texas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Pasadena Post Acute Stick Around?

Pasadena Post Acute has a staff turnover rate of 51%, which is about average for Texas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Pasadena Post Acute Ever Fined?

Pasadena Post Acute has been fined $27,254 across 2 penalty actions. This is below the Texas average of $33,351. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Pasadena Post Acute on Any Federal Watch List?

Pasadena Post Acute is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.