CRITICAL
(K)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Pressure Ulcer Prevention
(Tag F0686)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, observations, and record reviews, the facility failed to ensure a resident with pressure ulcers received ne...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, observations, and record reviews, the facility failed to ensure a resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 1 of 6 residents (CR #105) reviewed for treatment and services to prevent and heal pressure ulcers.
1.
CR #105 was not provided wound care from 6/2/2023 through 6/10/2023 although the wound was identified as present prior to his admission on [DATE] .
2.
CR #105 was not identified with wounds upon admission; skin assessments were not completed upon admission/re-admission. CR was transferred to the hospital on 6/27/23 resulting in a wound evaluation that revealed severe erythema (redness of the skin), edema (swelling caused by excess fluid accumulation in the body tissues), necrosis (premature death of body tissue), induration (an increase in the fibrous elements in tissue, usually due to inflammation or swelling, making the tissue less elastic and pliable), malodor (distinctive odors that are offensively unpleasant). The resident also required debridement (the removal of damaged tissue or foreign objects from a wound) and the wound was unstageable and measured 6.9cm long by 7.2cm wide
An IJ was identified on 7/29/2023. The IJ template was provided to the facility on 7/29/2023 at 11:14 AM. While the IJ was removed on 8/4/2023, the facility remained out of compliance at a scope of pattern and a severity level of immediate jeopardy to resident health or safety because the facility's need to evaluate the effectiveness of the corrective systems that were put into place.
This failure could place residents at risk of further development of pressure ulcers, infections, injury, and death.
Findings include:
CR #105
CR #105
Record review of CR #105's admission record dated 7/28/2023 revealed a [AGE] year-old resident admitted initially on 6/2/2023 and readmitted on [DATE]. The record documented his diagnoses included congestive heart failure (progressive heart disease that affects pumping action of the heart muscles), type 2 diabetes mellitus (condition results from insufficient production of insulin, causing high blood sugar), gastroparesis (condition that affects the normal muscle movements of the stomach), hypertension (high blood pressure), protein-calorie malnutrition (an imbalance of nutrients from your food and drinks that are needed to keep the body healthy and functioning properly), and acute kidney failure (condition when an abrupt reduction in kidneys' ability to filter waste products occurs within a few hours or a few days).
Record review of CR #105's census report dated 9/15/2023 revealed he was admitted on [DATE]. The report documented billing stopped on 6/26/2023, resumed on 6/28/2023, and ended on 6/30/2023.
Record review of CR #105's Medicare/5-Day MDS dated [DATE] revealed he had a pressure ulcer upon admission. The MDS revealed the pressure ulcer was unstageable, and it was present upon entry to the facility. The MDS documented he had three total venous (a wound caused by blood flow problems in the leg veins)/arterial ulcers (wounds caused by poor delivery of nutrient-rich blood to the lower extremities). The MDS indicated he had a pressure reducing device for his chair and bed, received nutritional or hydrational therapy for the pressure ulcer, received pressure ulcer care, and received applications of non-surgical dressings and ointments and/or medications for the injury.
Record review of CR #105's admission MDS dated [DATE] with an ARD of 6/19/2023 revealed no BIMS was conducted but he had no short or long-term memory concerns, and he was able to recall the current season, the location of his room, staff names and faces, and that he was in a nursing facility. The MDS documented he had no potential indicators of psychosis, behaviors affecting others, refusal of care, or wandering and/or elopement behaviors. Per the MDS, CR #105 required one-person assistance with bed mobility, transfers, locomotion, dressing, toileting, and personal hygiene, and he had not walked with or without assistance. The MDS revealed he was always incontinent of bladder and bowel, but he was not on a toileting program. The MDS documented he had one unhealed, unstageable, pressure ulcer or injury upon admission. Per the MDS, CR #105 received nutrition and/or hydration interventions, pressure ulcer/injury care, application of non-surgical dressings, and application of ointments/medications as interventions to the pressure ulcer. The MDS revealed he received dialysis care.
A search of the facility's EMR revealed no care plan for CR #105.
The admission and 5-day MDS assessments both noted sacral ulcers upon admission. There was no documentation of location.
Record review of CR #105's medical records from the discharging hospital dated 5/17/2023 revealed an ICU checklist dated 5/17/2023. The checklist documented CR #105 had a pressure ulcer and/or wound.
Record review of CR #105's admission note created by The facility's PA on 6/6/2023 revealed a foot ulcer. The note did not document any other wounds.
Record review of CR #105's NP/PA note dated 6/7/2023 created by The facility's PA revealed CR #105 had a left heel wound. No other wounds were noted on the record.
Record review of the facility's EMR revealed the care plan dated 6/8/2023 revealed no care plan areas were created.
Record review of CR #105's nurse's note created by ALVN M on 6/12/2023 revealed she had observed CR #105 on 6/10/2023 with an unstageable sacral wound. The note documented the wound was malodorous (smelling very unpleasant) with eschar (a piece of dead tissue that sheds off from the surface of the skin after an injury) and slough (layer or mass of dead tissue separated from surrounding living tissue, as in a wound, sore, or inflammation) and had erythema (redness) around the border. Per the note, ALVN M placed a Mepilex border (absorbent foam wound dressing) the wound bed. The note concluded CR #105 could benefit from an immediate wound care consultation. No orders related to the Mepilex were identified during the survey.
Record review of CR #105's nurse's note created by ALVN M on 6/12/2023 revealed she had observed CR #105 on 6/11/2023 with an unstageable sacral wound. The note documented the wound was malodorous with eschar and slough and had erythema around the border. Per the note, ALVN M placed a Mepilex border on the wound bed. The note concluded CR #105 could benefit from an immediate wound care consultation. No orders related to the Mepilex were identified during the survey.
Record review CR #105's dialysis communication record created by the dialysis facility and dated 6/12/2023 revealed an admission/readmission charge nurse report dated 6/1/2023 noting he had an unstageable sacral wound .
Record review of a NP/PA note created 6/13/2023 by The facility's PA revealed he had observed CR #105's sacral wound on 6/12/2023 and called for continued local care.
Record review of a physician's order dated 6/13/2023 revealed The facility's MD ordered a wound consultation from The WC physician for CR #105's sacral wound.
Record review of a physician's order dated 6/18/2023 revealed The facility's MD ordered CR #105's sacral wound be cleansed with normal saline, patted dry, and have calcium alginate (non-woven, absorbent dressings made from seaweed used to treat pressure wounds)and a dry dressing applied.
Record review of CR #105's Braden Scale for predicting pressure sore risk dated 6/22/2023 revealed a score of 16. The score indicated CR #105 was at risk for development of pressure injuries.
Record review of CR #105's weekly skin assessment dated [DATE] revealed his skin color was normal, was warm, and the tugor was normal. The assessment documented a wound to CR #105's sacrum. The note did not document the size of the wound, but documented it was unstageable.
Record review of CR #105's physician's order dated 6/22/2023 revealed The facility's MD ordered CR #105's unstageable sacral wound be cleansed with saline, patted dry, and have Santyl (product used to treat and aid in the healing of burns and skin ulcers) and dry dressing applied daily.
Record review of CR #105's nurse's note created 6/23/2023 by LVN D revealed CR #105 sacrum was evaluated by The WC physician. The note documented The WC physician removed dead tissue and ordered Med-i-Honey (wound and burn dressing), alginate, and an air mattress. There was no documentation of the cause of the delay in the evaluation by the wound care physician.
Record review of CR #105s's progress note from the facility's contracted wound physicians dated 6/27/2023 revealed CR #105 was not seen due to a non-wound related hospitalization. The note documented CR #105's physician was the facility's wound care physician.
Record review of CR #105's after visit summary and discharge instructions from an unrelated hospitalization dated 6/29/2023 revealed a wound care evaluation and treatment plan with a date of service of 6/27/2023. The wound care evaluation documented his diagnosis was impaired integumentary integrity associated with skin involvement extending into fascia (thin, fibrous connective tissue), muscle or bone, and scar formation. The evaluation noted the consultation was ordered for CR #105 for an unstageable sacral pressure injury. Per the evaluation, the wound had severe erythema (redness), edema (swelling caused due to excess fluid accumulation in the body tissues), necrosis (premature death of body tissue), induration (an increase in the fibrous elements in tissue commonly associated with inflammation and marked by loss of elasticity and pliability), and malodor. The evaluation revealed a recommendation of a surgical consultation for CR #105. The evaluation documented he had precautions for fragile skin and a high risk of obtaining future pressure injuries. Per the evaluation CR #105's pressure injury was debrided of non-viable tissue. The evaluation revealed CR #105 reported he was unable to lay on his back due to severe pain from the sacral wound. The evaluation documented he reported his pain in the sacrum was an eight out of ten. Per the evaluation the sacral pressure injury was unstageable and measured 6.9cm long by 7.2cm wide. The evaluation documented the wound tissue was 80% eschar (a collection of dry, dead tissue within a wound) and 20% slough (layer or mass of dead tissue separated from surrounding living tissue, as in a wound, sore, or inflammation). The evaluation revealed the wound treatment included copious irrigation with wound cleanser (washing the wound with wound cleanser) and sharp debridement (procedure to remove debris or infected/dead tissue from a wound) to the subcutaneous (under the skin) tissue. Per the evaluation, CR #105 was educated on the wound care plan, the wound's appearance, choices in wound dressings, and the need to make frequent position changes to prevent further skin break down.
Record review of CR #105's weekly skin assessment dated [DATE] revealed he had a sacral pressure wound and an IV port in his left shoulder. The assessment documented his skin was normal colored, warm, and had normal tugor. The note did not document the size of the wound, but documented it was unstageable.
Record review of CR #105's nurse's note dated 6/29/2023 revealed it was created by the WN. The note documented he was assessed by the WN and was observed with an ongoing wound to the sacral area with dark slough. Per the note, the WN cleansed the wound and treated it with a dry dressing.
Record review of CR #105's nurse's note created by LVN E and dated 6/30/2023 revealed he was observed by the nurse lying in his bed with chils. The note documented vital signs were taken and his oxygen saturation levels were unable to be obtained. Per the note, CR #105 was having shortness of breath and was confused. The note revealed the facility's PA ordered CR #105 be taken to the emergency room for possible sepsis (infection of the blood stream resulting in a cluster of symptoms such as drop in a blood pressure, increase in heart rate and fever). The note documented 911 was called, EMS arrived, and he was transported to a local hospital for treatment and care.
Record review of CR #105's June TAR revealed his sacral wound was cleansed with normal saline, patted dry, and calcium alginate and a dry dressing were applied on 6/20, 6/21, and 6/22/2023. The TAR documented that order was discontinued on 6/22/2023. Per the TAR, CR #105's unstageable sacral wound was cleansed with normal saline, patted dry, and Santyl and a dry dressing were applied on 6/23, 6/25 and 6/29/2023. The TAR revealed an order for Medihoney to be applied daily beginning 6/24/2023 and it was applied on 6/25 and 6/29/2023. CR #105 was not present at the facility on 6/26 and 6/27/2023, and he returned on 6/28/2023. CR #105 discharged on 6/30/2023. Review of the TAR revealed no physician's orders for wound care prior to 6/19/2023.
Record review of the medication report dated 7/28/2023 revealed prescriptions active on 6/30/2023 Ecotrin 325mg delayed release tablet one tablet once daily for congestive heart failure, Gabapentin 300mg tablet one tablet three times daily for convulsions, Metoprolol Tartrate 25mg tablet give ½ tablet (12.5mg) once daily for hypertension, Plavix 75mg oral tablet one tablet once daily for congestive heart failure, and Ultram 50mg tablet once every twelve hours as needed for pain. The Ultram was prescribed on 6/21/2023.
Record review of CR #105's June MAR revealed he was administered one 325mg tablet of Ecotrin daily from 6/2/2023 through 6/26/2023 and on 6/29/2023 at 9:00 AM. The MAR documented he was administered one 300mg tablet of Gabapentin daily at 9:00 AM, 1:00 PM, and 5:00 PM from 6/2/2023 through 6/26/2023 and on 6/29/2023. Per the MAR he was administered ½ of a 25mg tablet of Metoprolol Tartrate for a total of 12.5 mg of the medication daily at 9:00 AM from 6/15/2023 through 6/26/2023 and 6/29/2023. The MAR revealed CR #105 was administered a 75mg tablet of Plavix at 9:00 AM from 6/2/2023 through 6/21/2023, it was held on 6/22 through 6/25/2023, and was administered on 6/26 and 6/29/2023. The MAR had no documentation of administration of Ultram during the month.
Record review of CR #105's medical records from the hospital he was admitted to dated 8/4/2023 pages one through three revealed his admission form reported information for services provided between 6/30/2023 and 7/31/2023. Per the admission form, his diagnoses included ESRD (End Stage Renal Disease, occurs when chronic kidney disease, or the gradual loss of kidney function, reaches an advanced state), septic shock (widespread infection causing organ failure and dangerously low blood pressure), pressure injury of the sacral region (full-thickness skin and tissue loss in which the extent of tissue damage within the ulcer cannot be confirmed because it is obscured by slough or eschar), and pressure injury of the buttock stage 4 unspecified laterality (full thickness ulcer with the involvement of the muscle or bone). The admission form documented CR #105's admission type was emergency, he was admitted [DATE] at 6:25 AM, he was transferred from an outside hospital. The admission form documented surgery was performed on CR #105 on 7/1, 7/3, 7/4, 7/6, 7/8, and 7/26/2023.
Record review of CR #105's medical records dated 8/4/2023 page four included admission orders from 6/26/2023 through 7/31/2023. The orders revealed his admitting diagnosis was sepsis (infection of the blood stream resulting in a cluster of symptoms such as drop in a blood pressure, increase in heart rate and fever). The orders documented his level of care was critical care and his expected level of care was three to four days.
Record review of CR #105's medical records dated 8/4/2023 page thirty-three through page forty-one included H&P notes dated 6/30/2023. The H&P (History and Physical) notes revealed CR #105's problem list included septic shock with a likely source of a sacral decubitus ulcer (injuries to skin and underlying tissue resulting from prolonged pressure on the skin) infection versus UTI (Urinary Tract Infection, infection of any part of the urinary system, including kidneys, ureters, bladder, and urethra). The note documented CR #105's sacral decubitus ulcer was present at admission. Per the note, a recent previous hospitalization for sepsis/pneumonia put him at a higher risk for drug resistant organisms. The note read in part .This patient has a high probability of sudden, clinically significant deterioration, which requires the highest level of physician preparedness to intervene urgently .
Record review of CR #105's medical records dated 8/4/2023 page 42 through page 116 included a consult group 1 notes from 6/30/2023 through 7/12/2023. The notes revealed on 6/30/2023 nephrologist (medical doctor of the branch of medicine that deals with the physiology and diseases of the kidneys) documentation read in part .CR #105 is a [AGE] year old male with history of ESRD on HD [hemodialysis (treatment for ESRD in which the blood is filtered via an external machine)], CHF [congestive heart failure (condition in which the heart cannot pump enough blood to the body's other organs)], CAD [Coronary Artery Disease (condition where the major blood vessels supplying the heart are narrowed)], DM [Diabetes Mellitus] admitted with septic shock from sacral decubitus ulcer vs UTI . The note documented CR #105's diagnosis was septic shock. The notes included a wound care note from 7/1/2023, beginning on page 50, documenting a photo of an unstageable necrotic sacral decubitus wound. The photo was documented by a hospital wound care RN as appearing to be covered with 95% black unstageable necrotic tissue. The wound care note documented recommended a general surgical consultation for debridement or pulse lavage therapy (delivery of an irrigating solution under pressure that is produced by an electrically powered device). The wound care notes included an order for application of Vashe (medication used for pressure ulcers) wet to dry dressing daily.
The consult group 1 notes also included an attestation by a Doctor of Osteopathic Medicine dated 7/1/2023, on page 51, which read in part .We would recommend emergent OR [operating room] for debridement of infection decubitus ulcer as possible cause of his septic shock .
The consult group 1 notes revealed an assessment and plan dated 7/1/2023 documenting a surgical debridement on 7/1/2023 beginning on page 57. The assessment and plan documented significant findings including necrotic tissue (premature death of body tissue) with purulence (consisting of, containing, or discharging pus) down to sacral periosteum (the sheath outside your bones that supplies them with blood, nerves and the cells that help them grow and heal) undermining (a separation of the wound edges from the surrounding healthy tissue, often creating a pocket under the wound surface) with tracks interior down both gluteal muscles, and on right lower back.
The consult group 1 notes included radiology results dated 7/1/2023 on page 62 through page 66. The results revealed CR #105's radiological examination impression documented a sacral decubitus ulcer with gas extending to the level of the dorsal aspect of the distal scrum/coccyx without discrete collection or osseus destructive change. The impression further documented there were foci of gas extending into the gluteal musculature bilaterally.
The consult group 1 notes included a palliative care consult note dated 7/10/2023 on page 99 through page 104. The palliative care note revealed he had been intubated and was extubated on 7/10/2023. The note documented CR #105 had surgical debridement of his sacral wound on 7/3, 7/4, and 7/6 2023.
Interview on 7/28/2023 at 10:24 AM with CR #105's family member, she said she had multiple concerns related to the care provided to CR #105 by the facility staff . CR #105's family member said he had been left in his feces for hours at a time on multiple occasions. CR #105's family member said because of this lack of care CR #105 developed an infection which progressed to sepsis . CR #105's family member said she was unsure if he had any open wounds and/or injuries when he admitted to the facility. CR #105's family member said CR #105 had scar tissue from cancer treatments in the past, and that skin was less stable than the surrounding skin. CR #105's family member said CR #105 developed a large open wound while in care at the facility. The family member said CR #105 was sent to the local hospital due to the sepsis. CR #105's family member said when CR #105 was admitted to the hospital, the hospital staff immediately called her and requested permission to perform surgery . CR #105's family member said she was informed by the hospital if the surgery was not completed CR #105 would likely die. CR #105's family member said CR #105 was not doing well currently, had five surgeries on the wound, and remained hospitalized . CR #105's family member said she was especially upset because when CR #105 had admitted , he was at the facility for skilled nursing and therapy to return home and he was not provided appropriate care and ended worse than when he admitted .
Interview on 7/28/2023 at 11:51 AM with DON C, she said her expectations were for an assigned wound care nurse to compete the wound care for all residents with wounds. DON C said she would also expect the wound care nurse to address resident treatment plans to ensure compliance, monitor weights, and complete assessments and audits for other areas of concern. DON C said the assigned wound care nurse would be responsible for all wound care on Monday through Friday, and that the Weekend RN supervisor would be responsible for wound care on Saturdays and Sundays . DON C said there were six wounds in the building . DON C said the admission information which should be obtained and signed on admission included consents, financial information, baseline information from the referring hospital and an admission assessment . DON C said the facility's EHR included a list of items needed at admission, and it allowed the admitting staff to attach those files and upload them to the EHR. DON C said this should be done within 24 hours. DON C said the nurse on the hall the resident is admitted to is responsible for completion of the admission information. DON C said the ADON should be responsible for skin integrity sweeps at the facility. DON C said CAN's CNA's should communicate changes of condition, including skin issues, with their charge nurse who would in turn report that to the wound care nurse, DON, and/or ADON. DON C said a wound care physician should evaluate and create wound care orders. DON C said an assigned wound care nurse would then inform the staff of the orders. DON C said she preferred a wound care company to provide wound care. DON C said a Braden assessment should be done on admission and then quarterly. DON C said the Braden assessment should be completed within the first week the resident was admitted . DON C said if a resident with a pressure wound did not receive wound care that would be neglect of the resident. DON C said if a wound did not receive care, it could get worse, and infection could set in. DON C said the infections could include MRSA and staff infection.
Telephone interview was attempted with the former wound care nurse on 7/28/2023 at 12:17 PM. The call was unsuccessful as there was no answer and no voice message was available.
Telephone contact was attempted on 7/28/2023 at 2:24 with personnel at the temporary staffing agency whom the facility contracted with, to obtain the telephone number for the temporary nurse who created the nurse's notes on 6/10 and 6/11/2023. The telephone contact was unsuccessful as there was no answer. A voice message was left requesting a return call.
Interview on 7/29/2023 at 9:29 AM with DON C, she said she would expect a resident returning from the hospital with an open unstageable wound to have new physician's orders, or the facility to obtain new physician's orders for wound care .
Observation on 8/1/2023 at 2:01 PM of CR #105 revealed he was sleeping on an air mattress in the ICU of a local hospital CR #105 had a catheter and IV in place. CR #105 was covered by a sheet .
Interview on 8/1/2023 at 2:30 PM with Hospital RN A, RN at the hospital CR #105 was admitted to, she said she had been assigned to provide care to CR #105 on 8/1/2023. Hospital RN A said a palliative care meeting was held with CR #105's family earlier on 8/1/2023 and she was unsure of the outcome of the meeting, or the decisions the family made regarding CR #105's care. Hospital RN A said her understanding of CR #105's current condition was that the wound would not heal and was most likely terminal. Hospital RN A said CR #105 was no longer a candidate for surgery. Hospital RN A said CR #105's sacral wound would not heal without an ostomy (surgery to create an opening, or stoma, from an area inside the body to the outside). Hospital RN A said she was unsure of the decisions the family would make regarding CR #105's wound and possible end of life care. Hospital RN A said she could not say if CR #105's lack of wound care at his previous placement could have led to the current, possible, terminal sacral wound.
Email received on 8/7/2023 at 9:28 AM from CR #105's family member revealed that CR #105 died at the hospital on 8/6/2023.
The following Plan of Removal submitted by the facility was accepted on 7/14/23 at 2:24 p.m.
Date: 07/13/2023, Revision Date: 7/14/23
The following are the Action Plan for Plan of Removal for F692: Weights
1.
Corrective and appropriate actions to be implemented for the affected residents identified in the deficiencies.
1.
Immediate action: Resident #31 was seen and assessed by Registered Dietician (RD) on 7/12/2023 and reviewed current condition and weight loss of resident. Per RD, Resident #31 has a history of dementia, AMS, Type 2 diabetes , Constipation, Dysphagia leading to PEG dependence. Resident #31 per RD has chronic disease state that made it difficult to improve PEM / inflammation state despite being on a higher basal energy expenditure (BEE ) Peg feeding schedule. Resident #31 per RD 's review includes 3 month a decline of 7.5% wt.= 126.4lbs, BMI= 21.4 and a staff report of enteral formula tolerance of Fibersource @60ml/hr added protein 30ml twice a day and water to provide 1500 calories/ 70 gm protien,1.2 L free water. Per RD, current intervention Resident #31 is to provide his BEE needs goals. The plan of care for Resident #31 was updated to reflect new goals of treatment to meet BEE goals. Attending physician and responsible party have been notified on 7/13/2023.
2.
Immediate action: Resident #32 was seen and assessed by Registered Dietician (RD) on 7/12/2023 and reviewed current condition and weight loss. Resident #31's current weight is 127lbs which reflects a 7.5% weight loss in 3 months. Per RD, Resident #32 has a history of losing weight due to liking high carbohydrates & eating less Protein. Per RD, Resident #32 is currently on appetite stimulant and supplement (Remeron & Med pass) to help improve nutritional status. Per RD recommendations on 7/12/23, Resident #32 will be provided with a fortified food plan based on food preferences and to also add Multivitamin with Iron and Fish Oil 1,000 mg. The plan of care for Resident #32 was updated to reflect new interventions for weight loss. Attending physician and responsible party have been notified on 7/13/2023.
3.
Immediate action: Resident #18 was seen and assessed by Registered Dietician (RD) on 7/12/2023 and reviewed current condition and weight loss of resident. Per RD, Resident #18 has a history of chronic disease, diabetes mellitus Type 2 uncontrolled, CHF , edema, constipation, anemic, down syndrome with limited mobility and uses a wheelchair with current weight of 239lbs, with an initial weight on 4/14/23 of 303 lbs. which is about 164% IBW , BMI 38.6. Per RD, Resident 18's recommendation is to improve mobility and decrease caloric intake. Per RD, Resident #18's intervention is working due to a decrease of 10% in the last 3 months with noted increase in energy and to continue current interventions. The care plan for Resident #18 has been updated to include weight loss planned diet. Attending physician and responsible party have been notified on 7/13/2023.
4.
Immediate action: Resident #4 was seen and assessed by Registered Dietician (RD) on 7/12/2023 and reviewed current condition and weight loss of resident. Per RD, Resident #4 has a history of chronic disease, Alzheimer's disease, behavior issues, HTN, CVD with a small appetite. Per RD, Resident #4 is currently on Remeron and medpass already with weight of 128 lbs., IBW 83% and BMI of 19.5. Per RD, Resident #4 will be monitored at this time and make adjustments to intervention as needed. Attending physician and responsible party have been notified on 7/13/2023.
5.
Immediate action: Resident #89 was seen and assessed by Registered Dietician (RD) on 7/12/2023 and reviewed current condition and weight loss of resident. Per RD, Resident #89 has a history of chronic disease and no teeth and is unwilling to eat puree diet at this time. Resident #89's meal intake is being monitored with alternatives being offered. Per RD, Resident #89 had a decline of 5% in 30 days with a current weight of 134 lbs., IBW is 83% with BMI of 19.7. Per RD recommendations on 7/13/23, offer Medpass of 90ml if Resident #89 eats less than 70% of meals. Attending physician and responsible party have been notified on 7/13/2023.
6.
Immediate action: Registered Dietician has been hired with contract signed and RD began seeing patients as of 7/12/23.
2.
Governing Body - QAPI committee
a.
NHA will monitor corrective actions through on-going compliance and results of audit for weight management and assessment of nutrition and hydration management and intervention monthly. The DON and NHA will report the results of monitoring to the Quality Assurance Performance Improvement (QAPI) Committee for review and recommendations at least every 3 months during QAPI meetings until compliance is achieved.
b.
Monitoring of the implementation of the Plan of Removal shall be done by the DON and or Designee and Administrator weekly for one month until compliance is achieved.
c.
RCA: A root cause analysis will be conducted by the QAPI team to determine further interventions for the deficient practice on weight loss prevention and management completed on 7/13/23 during the QAPI Ad Hoc Meeting.
d.
Immediate Action: Review of nutritional program and policies, including the new procedures with IDT meeting and review to be completed weekly was reviewed on 7/13/2023 through an ad hoc meeting via telephone conference with the Medical Director, DON, ADON/IP and NHA.
e.
The QAPI Committee will monitor the process every month for 3 months until compliance is achieved.
3.
Specific staff involved in implementing the corrective actions.
a.
Medical Director, Administrator, Director of Nursing, Assistant Director of Nurses, Maintenance Staff, Registered Dietician, Dietary Manager, Social Services and Activity Director
4.
Identification of other residents who may need to be included (who may have been affec[TRUNCATED]
SERIOUS
(H)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Deficiency F0692
(Tag F0692)
A resident was harmed · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure residents were able to maintain acceptable para...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure residents were able to maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrated that it was not possible or the resident preferences indicated otherwise for 3 of 18 (Residents #31, #32, and #89) reviewed for nutrition and hydration status and maintenance.
1.
The facility failed ensure Resident #31, Resident #32, and Resident #89 did not sustain an unplanned and/or unexpected significant weight loss.
2.
There was no evidence a registered Dietitian had addressed the unplanned weight loss, assessed the residents, or implemented interventions for residents that were experiencing unplanned weight loss since April 2023.
3.
The facility failed to ensure residents #31, #32, and #89 were provided with dietitian evaluations and/or interventions.
These failures could have led to a failure to maintain therapeutic diets, sufficient fluid intake, proper hydration, maintain body weight and health. These failures likely caused Residents #31, #32 and #89 further significant unplanned weight loss, electrolyte imbalance and health decline.
Findings include:
1. Record review of Resident #31's admission Record revealed a [AGE] year-old male who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #31 had diagnoses which included supraventricular tachycardia (a faster than normal heart rate beginning above the 2 lower chambers of the heart), type II diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), weakness, hypotension (low blood pressure), dysphagia (swallowing problems occurring in the mouth and or throat), and cerebral infarction (also called an ischemic stroke, occurs as a result of disrupted blood flow to the brain, due to problems with the blood vessels that supply it). Resident #31 did not have a diagnosis of gastrostomy tube listed on his admission record under the subheading Diagnosis Information.
Record review Resident #31's Dietary Note by Former Dietitian, dated 12/11/2022 at 1:38pm revealed, Note Text: nutrition follow-up-tf. diet:npo tf:fibersource hn at 60 ml/hr X 22 hrs
Water at 35 ml/hr q 2 hrs Skin:no pi per assessment, wt:133.3# Weight shows stability over the past quarter. Overall desired weight gain after GT placement given previous weight loss .
Record review Resident #31's annual MDS, dated [DATE], revealed he was not coded for speech clarity, his ability to make himself understood or his ability to understand others. In section C Cognitive Patterns of the MDS, he was coded that a BIMS could not be conducted or attempted because Resident #31 had been coded as being rarely or never understood. His SAMS indicted he was severely impaired in his cognitive skills for daily decision making. He was coded as having no behaviors and required the extensive assistance of 2 staff for bed mobility and personal hygiene and required extensive assistance of 1 staff for dressing, eating, and toilet use. He was coded as activity did not occur, for transfers, walking in room or corridor, locomotion on and off unit and was totally dependent on 1 staff for bathing. He had both upper and lower extremity impairments to one side of his body. He was coded in section K of the MDS for Swallowing/Nutritional Status as having a feeding tube-nasogastric (passage from the nose to the stomach) or abdominal (PEG) (Percutaneous Endoscopic Gastronomy) (medical procedure in which a tube is passed into a patient's stomach through the abdominal wall) and he received a 51% or more proportion of his total calories through tube feeding, while a resident and during entire 7 day look back period of the MDS. His CAA summary and care planning identified Feeding Tube as a care area.
Record review of Resident #31's Quarterly MDS, dated [DATE], revealed he was not coded for speech clarity, his ability to make himself understood or his ability to understand others. In section C Cognitive Patterns of the MDS, he was coded that a BIMS could not be conducted or attempted because Resident #31 had been coded as being rarely or never understood. His SAMS indicted he was severely impaired in his cognitive skills for daily decision making. He was coded as having no behaviors and required the extensive assistance of 2 staff for bed mobility and personal hygiene and required extensive assistance of 1 staff for dressing, eating, and toilet use. He was coded as activity did not occur, for transfers, walking in room or corridor, locomotion on and off unit and was totally dependent on 1 staff for bathing. He had both upper and lower extremity impairments to one side of his body. He was coded in section K of the MDS for Swallowing/Nutritional Status as having a feeding tube-nasogastric or abdominal (PEG) and that he received a 51% or more proportion of his total calories through tube feeding, while a resident and during entire 7 day look back period of the MDS.
Record review of Resident #31's Dietary Note by Former Dietitian, dated 2/4/23 at 5:18pm revealed in part, Note Text: nutrition follow-up tf/sig wt change (sic)aler diet:npo tf:Fibersource HN at 60 ml/hr X 22 hrs water at 35 ml/hr q 2 hrs .wt:132.8# Weight shows stability over the past quarter. Overall desired sig weight gain of +11% x 4 mo. There were no other dietary notes for Resident #31 for March, April, May or June of 2023.
Record review Resident #31's Weights and Vitals Summary revealed he was weighed on 5/24/23 at 1;45pm and weighed 139.7lbs. Resident #31 had no other weights documented until 7/11/23 at 6:17 am and read as follows: 07/11/2023 06:17 am 126.4 Lbs (sitting). -7.5% change (Comparison Weight 04/02/2023, 138.8 lbs, -8.9%, -12.4 lbs). Continued review revealed 07/12/2023 5:02pm 126.4 Lbs (Hoyer Mechanical Lift (H)) -7.5% change (Comparison Weight 04/02/2023, 138.8 lbs, -8.9%, -12.4 lbs). Further review revealed an additional entry of 07/12/2023 5:06pm 125.2 Lbs (Hoyer Mechanical Lift (H)) -10.0% change (Comparison Weight 04/27/2023, 139.2 lbs, -10.1%, -14.0 lbs) -7.5% change (Comparison Weight 04/14/2023, 136.2 lbs, -8.1%, -11.0 lbs).
Record review Resident #31's Dietary Note by RD, dated 7/12/23 at 11:08pm revealed in part, Note Text: Patient has a history of dementia, AMS, T2DM, Constipation, Dysphagia leading to PEG dependent. This Chronic disease state has made it difficult to improve PEM/inflammation state. Despite being on a higher BEE Peg feeding schedule he had in 3 mo a decline of 7.5% wgt=126.4lbs, BMI=21.4 staff reports patient tolerates Feeding Fibersource @60ml/Hr added protein 30ml/BID and water This provides 1500 calories/ 70 gm protein, 1.2 L free water. The intervention is to provide his BEE needs.
Record review Resident #31's physician order summary report dated as active as of 7/13/23 revealed he had an active order with a start date of 09/09/2022 for Nothing by mouth (NPO) diet, NPO texture. Further review revealed he had the following enteral feeding order dated as active 10/04/2022, GTUBE: Fibersource HN at 60 ML/HR X22 HRS (2 hrs to allow for ADL care/other)= 1320 ML/24 HRS-Monitor Q shift every shift related to Dysphagia, Oropharyngeal Phase.
2. Interview on 7/23/2023 at 10:05 AM with Resident #32, she said she had lost weight while at the facility. Resident #32 said she had lost approximately fifteen pounds. Resident #32 said she was unsure exactly why she lost the weight. Resident #32 said she thought part of the cause was she had been nervous when she first arrived. Resident #32 said she was concerned she may fall again causing further injury and that led to a loss of appetite. Resident #32 said the food was also not good when she first arrived but had improved substantially recently. Resident #32 said she recently had been given a shake if she wanted it.
Record review of Resident #32's admission record revealed an [AGE] year-old resident admitted on [DATE]. The record documented her diagnoses included constipation (infrequent, irregular or difficult evacuation of the bowels), protein-calorie malnutrition (inadequate intake of food), depression (mental health condition that causes a persistently low or depressed mood and a loss of interest in activities that once brought joy), and anxiety disorder (excessive fear and worry and related behavioral disturbances).
Record review of Resident #32's census record dated 9/19/2023 revealed she was admitted on [DATE] and discharged on 8/12/2023.
Record review of Resident #32's quarterly MDS dated [DATE] with an ARD of 6/28/2023 revealed a BIMS of 15, indicating no cognitive impairment. The MDS documented she had no indicators of psychosis, behaviors affecting others, rejection of care, or wandering and/or elopement behaviors. Per the MDS, Resident #32 required one or more person assistance with bed mobility, transfers, locomotion, dressing, toileting, and personal hygiene, and that she did not walk. The MDS revealed she had no, or an unknown, weight loss during the evaluation period. The MDS documented Resident #32 had no therapeutic or altered diet. Per the MDS, she did not receive any OT, PT, ST, or restorative nursing during the review period.
Record review of Resident #32's weight record revealed her weight on 4/18/2023, at admission, was 136.5lbs, and on 7/11/2023 was 126.0lbs. This was a loss of 10.5lbs or 7.69% in three months.
Record review of Resident #32's dietary note dated 5/9/2023 revealed she had a regular diet with regular liquids, had no issues with eating by mouth, and had a goal of no significant weight changes.
Record review of Resident #32's dietary note dated 7/12/2023 revealed she had a history of weight loss because she liked a diet with high carbohydrates and low protein. The note documented she was on an order for med-pass supplement at that time. Per the note, Resident #32 ate 65% or more of her food.
Record review of Resident #32's physician's order dated 7/12/2023 revealed an order for Med-Pass supplement daily at lunch and dinner. This was ordered by The facility's MD.
Record review of Resident #32's dietary note dated 7/13/2023 revealed she had expressed her desires for food. The note documented dietary would continue to monitor her intake and preferences for any changes.
Record review of Resident #32's weight loss change note dated 7/13/2023 revealed the IDT discussed her weight loss. The note documented she had orders for Remeron and Med-pass. Per the note, the DON reviewed Resident #32's care plan for appropriate interventions.
Record review of Resident #32's health status note dated 7/13/2023 revealed the physician was notified of the weight loss. The note was created by the former DON.
Record review of Resident #32's change in condition note dated 7/18/2023 revealed she had experienced a possible change in condition due to a weight loss. The note documented The facility's MD was notified. The note was created by the former ADON.
Record review of Resident #32's plan of care note dated 7/19/2023 revealed she had an unplanned weight loss. The note documented her diet was changed to a fortified diet for all three meals. Per the note, Resident #32 would receive an order for evaluation by the local mental health provided.
Record review of Resident #32's NP/PA note dated 7/19/2023 revealed it was a late entry note for 7/12/2023. Then note documented she was evaluated for her weight loss and the NP/PA ordered she continue with her supplements. The note was created by the facility's PA.
Record review of Resident #32's dietary note dated 7/20/2023 revealed the Dietitian had recommended Magic Cup ice cream, and fortified foods at all meals. The note documented the dietary department would continue to monitor for further concerns. The note was created by the former wound care nurse.
Record review of Resident #32's weight change note dated 7/20/2023 revealed the IDT had discussed her weight and it remained stable. The note documented no new recommendations at that time.
Record review of Resident #32's physician's order dated 7/20/2023 revealed an order from The facility's MD for Magic Cup supplement at bedtime daily.
Record review of Resident #32's nutritional and hydration review dated 7/20/2023 revealed Magic Cup supplement was added to her diet. The review was signed by DON C, the former ADON, and the MDS LVN.
Record review of Resident #32's dietary profile dated 7/26/2023 revealed her diet was regular with a regular diet. The profile documented she had an order for fortified foods. Per the profile, Resident #32 ate 75-100% of meals, came to the dining room for lunch, and dietary would continue to monitor her intakes.
Record review of Resident #32's dietary note dated 8/6/2023 revealed the IDT discussed her current weight. The note documented she had gained 1.8lbs and had a good appetite.
3. Record review of Resident #89's admission record, dated 7/14/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident 89 had diagnoses which included: chronic obstructive pulmonary disease or COPD (refers to a group of diseases that cause airflow blockage and breathing-related problems. It includes emphysema and chronic bronchitis), Type I Diabetes Mellitus, insulin-dependent diabetes, (is a chronic condition in this condition, the pancreas makes little or no insulin. Insulin is a hormone the body uses to allow sugar [glucose] to enter cells to produce energy) and Malignant Neoplasm of prostate (prostate cancer is a disease in which malignant [cancer] cells form in the tissues of the prostate).
Record review of Resident #89's admissions MDS, dated [DATE], revealed a BIMS score of 15 out of 15, which indicated he was cognitively intact. The MDS assessment revealed Resident #89 required supervision to total dependence with one-person physical assistance with his ADL's . Resident #89 had an indwelling catheter and was frequently incontinent with his bowels. Section O of the MDS assessment (Special Treatments Procedures, and Programs) revealed he required oxygen therapy.
Record review of Resident #89's 48-hour baseline care plan, with an effective date of 7/12/2023 and admission date of 6/22/2023, revealed he required assistance to total dependence with his ADL's, he required anticoagulants, oxygen, and pain medication
Record review of Resident #89's weights report dated 9/19/2023 revealed his weight on 6/22/2023, at admission, was 144.7lbs, and on 7/11/2023 was 134.0lbs. This was a 10.7lbs loss, or 7.38%% weight loss in less than one month. The record documented his weight on 7/26/2023 was 131.0lbs, a change of 13.7lbs or 9.46%
Record review of Resident #89's physician's order dated 6/27/2023 revealed an order by his PCP for a regular soft and bite-sized diet.
Record review of Resident #89's dietary note dated 7/5/2023 revealed Resident #89 was admitted with a regular diet, but it was changed to a chopped diet on 6/30/2023.
Record review of Resident #89's physician's order dated 7/13/2023 revealed an order by his PCP for Med-Pass supplement daily at lunch and dinner.
Record review of Resident #89's weight change note dated 7/13/2023 revealed the IDT discussed his weight change due to a change of more than 5% in the previous 30 days. The note documented he was evaluated by a Dietitian and weekly weight checks would continue.
Record review of Resident #89's dietary note dated 7/13/2023 revealed he had no teeth, but he was unwilling to eat a puree diet. The note documented he had a 5% change in weight in the previous 30 days. Per the note, Resident #89 would be offered med pass supplement if he ate less than 70% of his meals.
Record review of Resident #89's health status note dated 7/13/2023 revealed the physician had been notified of his weight loss.
Record review of Resident #89's physician's note dated 7/13/2023 revealed he had weight loss, med pass supplement ordered, and encouragement to eat by mouth. The note was created by his PCP.
Record review of Resident #89's dietary note dated 7/16/2023 revealed he continued to have difficulty eating because of his teeth.
Record review of Resident #89's nurse's note dated 7/17/2023 revealed a new order for a Dietitian consultation.
Record review of Resident #89's physician's order dated 7/20/2023 revealed an order by his PCP for Magic Cup supplement daily at bedtime.
Record review of Resident #89's Nutritional and Hydration review completed on 7/20/2023 revealed he had a 1.2lb weight loss during the review period. The review documented he had ice cream added to his dietary plan for lunch and dinner. The review was signed by the MDS LVN, DON C, and the former ADON. Per the review, a ST evaluation was recommended.
Record review of Resident #89's weight change note dated 7/20/2023 revealed the IDT discussed his weight change, he was to be evaluated by a Dietitian on 7/21/2023, dietary had added ice cream to his diet for lunch and dinner.
Record review of Resident #89's dietary note dated 7/20/2023 revealed Resident #89 was at the time on a regular soft and bite-sized diet. The note documented the Dietitian recommended a health shake be added to Resident #89's diet for breakfast, and ice cream be added for lunch and dinner. Per the note, dietary would continue to monitor Resident #89's intake and document any changes needed.
Record review of Resident #89's dietary note dated 7/21/2023 revealed the weight team would complete weekly weight checks and then monitor. The note documented he had a current weight at that time of 136lbs and a 5% decline in the previous 30 days.
Record review of Resident #89's dietary profile dated 7/26/2023 revealed he had had regular soft and bite-sized diet. The profile documented he received health shake ice cream for lunch and dinner, and as a snack. Per the profile, Resident #89 received normal portions, had a poor appetite, had chewing problems, and swallowing problems. The profile revealed he had poor meal intake, the Dietitian had ordered interventions, and dietary would continue to monitor for changes.
Record review of Resident #89's dietary note dated 7/27/2023 revealed an IDT meeting was conducted regarding his weight loss concerns. The note documented Resident #89 had a 1.8lbs weight loss from the week prior. Per the note, Resident #89 refused to eat pureed meals, and was only eating approximately 25% of his meals. The note revealed recommendations for speech therapy evaluation, labs, and an MD consultation for adult failure to thrive or unavoidable weight loss.
Record review of Resident #89's physician's note dated 7/27/2023 revealed he was examined, and no new issues or complaints were observed.
Record review of Resident #89's physician's order dated 7/29/2023 revealed he an order by his PCP for a speech evaluation.
Interview on 7/12/2023 at 10:39 AM with DON A and Admin A revealed the Admin had been employed by the facility since 06/10/23 . DON A said prior to her employment residents were weighed at least monthly . DON A said she had a list of all weight changed since her employment. DON A said the weight monitoring was the responsibility of an IDT, but she had created a summary of weight changes with interventions .
Interview on 7/18/2023 at 10:05 AM with MDS LVN, revealed she had been employed by the facility since 06/19/23. The MDS LVN said she had not completed or assisted in completion of any care plans related to weight for any residents in the facility . The MDS LVN said an IDT completed the care plans and specific focus areas of the care plans. The MDS LVN said she did not complete the MDS assessment related to weights, Section K of the MDS. The MDS LVN said section K was completed by the dietary manager or Dietitian. The MDS LVN said if Section K was inaccurate related to weights a resident may have an unexpected/unplanned weight loss. The MDS LVN said the facility could also be unaware of a weight loss if the weights were inaccurate.
Interview on 7/19/2023 at 3:20 PM with the CNO, she said the facility had reviewed and updated all the care plans for residents identified with unplanned or unexpected weight loss. The CNO said Resident #32's care plan was updated at that same time. The CNO said the Dietitian reviewed the plan and made changes which included a fortified diet, multivitamin, and fish oil. The CNO was informed the care plan did not include any specific information related to an actual unplanned or unexpected weight loss. The CNO said she would review the care plan.
Interview on 9/15/2023 at with DON C revealed the facility had no documentation of, or knowledge, of a dietician either contracted by or on staff with the facility during the months of April 2023, May 2023, June 2023, and/or July 2023.
Record review of the facility's weight charts, dated 7/24/2023, revealed all the residents' meal consumption percentages had been charted for breakfast, lunch, and dinner on 7/24/2023 .
Record review of the facility's weight charts, dated 7/25/2023, provided by the wound care nurse at 9:13 AM, revealed all the residents' meal consumption percentages had been charted for breakfast on 7/25/2023.
Record review of the facility's Nutritional Assessment policy, dated November 2017, read in part .it is the policy of the facility to have a nutritional assessment, including nutritional status and risk factors for impaired nutrition, shall be conducted for each resident .the Dietitian, in conjunction with the Dietary Supervisor will conduct a nutritional assessment for each resident upon admission and as indicated by a change in condition that places the resident at risk for impaired nutrition .residents who are receiving enteral nutrition support, the nutritional assessment shall include gathering information and documenting why the enteral nutrition is medically necessary .a weight loss/gain regimen will be initiated for a cognitively capable resident with his/her approval and involvement .if a resident decline to participate in a weight loss goal, the Dietitian will document the resident's wishes, and those wishes will be respected
.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure the assessment must accurately reflect the resident's stat...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure the assessment must accurately reflect the resident's status for 1 of 18 (Resident #12) residents reviewed for accuracy of assessments, in that:
1. Resident #12's Annual MDS documented he was receiving dialysis treatment services although his dialysis treatment services had ended.
This failure could place residents at risk of not receiving care and services needed to attain/maintain their highest practicable quality of life.
Findings include:
Record review of Resident #12's admission record dated 7/11/2023 revealed a [AGE] year-old resident admitted on [DATE]. The record documented his diagnoses included unspecified cerebrovascular disease (disorder resulting from inadequate blood flow in the vessels that supply the brain), hypertension (high blood pressure), atherosclerotic heart disease (condition where the arteries become narrowed and hardened due to buildup of fats in the artery wall), and unspecified nephritic syndrome (syndrome comprising signs of nephritis, which is kidney disease involving inflammation). The MDS did not include any documentation of a PNA diagnosis.
Record review of Resident #12's annual MDS dated [DATE] with an ARD of 6/28/2023 revealed a BIMS score of 15 indicating little to no cognitive impairment. The MDS documented he had no potential indicators of psychosis, behaviors affecting others, rejection of care, or wandering and/or elopement behaviors. Per the MDS, Resident #12 required one-person assistance with bed mobility, transfers, walking, locomotion, dressing, toileting, and personal hygiene. The MDS revealed his diagnoses included hypertension, renal (kidney) insufficiency, failure, or ESRD, and stroke. The MDS documented he received dialysis treatments.
Record review of Resident #12's care plan updated 7/5/2023 revealed a focus on his coronary artery disease with interventions including medication administration, monitoring cholesterol, and monitoring for signs and symptoms of coronary distress. The care plan did not include any foci related to his renal care and/or dialysis treatments.
Record review of Resident #12's Physician's Progress note dated 5/16/2023 completed by a physician revealed Resident #12's renal status had improved, and he no longer required dialysis treatment services.
Record review of Resident #12's Physician's Progress note dated 6/23/2023 completed by a physician revealed Resident #12's renal status had improved, and he no longer required dialysis treatment services.
Interview on 7/11/2023 at 1:51 PM with the CN, she said there were no residents on dialysis in the facility. The CN was informed of Resident #12's MDS discrepancy. The CN said she would review Resident #12's records .
Interview on 7/12/2023 at 9:40 AM with Resident #12, he said he is not currently receiving dialysis care. Resident #12 said he did not recall the last time he received dialysis care, but that it had been a long time. He said he did not believe he required dialysis care any longer. Resident #12 said he was feeling well.
Interview on 7/12/2023 at 10:39 AM with DON A and the Admin, the Admin said he had been employed by the facility since June 10, 2023. DON A said prior to her employment residents were weighed at least monthly. DON A said the nursing staff complete the 48-hour baseline care plan and following completion of the MDS the MDS nurse initiated the care plan, but that the care plan was completed as an interdisciplinary effort. The Admin said the MDS nurse began working at the facility on 6/19/2023. The Admin said it was unknown who was completing the MDS prior to the facility's takeover by the new corporation.
Interview on 7/18/2023 at 10:05 AM with the MDS Nurse, revealed she had been employed by the facility since June 19, 2023. The MDS Nurse said she initially began part-time for four to five hours daily in the evenings as she had another full-time position. The MDS Nurse said she became full-time at the facility on or around 7/4/2023 and she was on vacation from the facility from 7/11/2023 through 7/17/2023. The MDS Nurse said she had not completed a facility wide review resident's MDS status. The MDS Nurse said since she began her employment, she was attempting to determine the priority for what tasks should be completed. The MDS Nurse said when she began working at the facility, she determined that MDS assessments had not been completed timely and there was a backup of assessments. The MDS Nurse said she began with the oldest assessments but then began working on the assessment which were due soon. The MDS Nurse said she had not reviewed Resident #12's MDS assessment and did not realize his assessment noted he was receiving dialysis treatment services. The MDS Nurse said she had not been informed of the change in Resident #12's dialysis requirements. The MDS Nurse said she thought no residents in the facility were receiving dialysis treatment services. The MDS Nurse said when she completed the MDS assessments she reviewed all the current physician's orders. The MDS Nurse said she was the only staff responsible for ensuring completion of the MDS assessments. The MDS Nurse said when she was hired the facility did not have anyone assigned to ensure the completion of the MDS assessments. The MDS Nurse said her oversight was provided by The the CN. The MDS Nurse said the corporation had hired a new MDS nurse who would be The the MDS Nurse's direct supervisor, but that person would not start until 7/21 or 7/22/2023. The MDS Nurse said she followed the RAI's policy and procedure to complete the MDS. The MDS Nurse said she also followed the facility's MDS assessment policy and procedures. The MDS Nurse said if a resident's MDS was not completed accurately that may not cause any negative outcomes because the MDS is only an assessment. The MDS Nurse said the resident should have accurate physician's orders to ensure appropriate care.
Record review of the facility's Minimum Data Set (MDS) Care Area Assessment (CAA) policy dated May 2016 included a policy statement which read The facility shall establish a system in which MDS accuracy is checked to assure that each patient receives an accurate assessment by staff that are qualified to assess relevant care areas and are knowledgeable of the resident's status, needs, strengths, and areas of potential or actual decline. The policy further read in part .MDS provides a core set of screening, clinical and functional elements that forms the foundation of the comprehensive assessment for all residents ., .CAA is part of initial and periodic assessments for all patients used to develop, review, and revise the plan of care that will be used to provide services to attain or maintain the highest practicable physical, mental and psychosocial well-being ., .the facility conducts a comprehensive assessment to identify the patient's needs ., .the interdisciplinary team (IDT) determines the most appropriate assessment reference date based on the patient's care needs ., .the IDT determines which CAA have been triggered ., .The IDT documents the key findings of the patient's status based on the CAA ., and .from CAA documentation, analyze all the information to decide whether a problem is an actual or potential risk .
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0645
(Tag F0645)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the Pre-admission Screening and Resident Revie...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASRR) Level I assessment accurately reflected the resident's status for 1 of 8 residents (Resident #26) reviewed for PASRR assessments.
-The facility failed to ensure Resident #26 who had a diagnosis of mood disorder, had an accurate PASSR Level I assessment or received a PASRR Level II assessment or evaluation.
This failure could place residents with a serious mental illness at risk of not receiving needed care and services to meet their individual needs.
Findings included:
Record review of Resident # 26's admission Record revealed he was a [AGE] year old male who admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included: epilepsy (a neurological disorder with sudden recurrent, unprovoked episodes of sensory disturbances, loss of consciousness, or convulsions, associated with abnormal electrical activity in the brain), mood disorder due to physiological condition with depressive features (a disorder characterized by a prominent and persistent period of depressed mood or markedly diminished interest/pleasure thought to be related to the direct physiological effects of another medical condition), and unspecified intellectual disabilities (a developmental disorder characterized by less than average intelligence and significant limitations in adaptive behavior with onset before the age of 18). He had no diagnosis of dementia
Record review of Resident #26's admission MDS dated [DATE] revealed he had a BIMS score of 8 out of 15 indicating he had moderate cognitive impairment and Section I Active Diagnoses revealed he was coded as having additional active diagnoses of Mood Disorder, Unspecified Intellectual Disabilities and Epilepsy, UNSP, Intractable, without status Epilepticus. He was coded under Section N for Medications as having used or taken Antidepressant medications for 7 days. His Care Area Assessment (CAA) Summary dated 3/8/21 revealed he had Cognitive Loss/Dementia and Psychotropic Drug Use.
Record review of facility provided copy of PASRR positive residents revealed Resident #26 was not on the list.
Record review of Resident # 26's undated care plans did not reveal a care plan for his PASRR status or any services.
Record review of Resident #26's PASRR level 1 screening dated 2/22/21 revealed his PASRR screening was coded No for the question C0100. Mental Illness, Is there evidence or an indicator this is an individual that has a Mental Illness? He was coded Yes for the question C0200. Intellectual Disability, Is there evidence or an indicator this is an individual that has an Intellectual Disability? He was coded Yes for the question C0300. Developmental Disability, Is there evidence or an indicator that this is an individual that has a Developmental Disability (Related Condition) other than an Intellectual Disability (e.g., Autism, Cerebral Palsy, Spina Bifida)?
Record review of Resident #26's EMR revealed the following Social Service Note: 7/13/23 at 11:32am PASRR performed PE on Resident today.
Record review of an undated and unsigned Form 1012 Mental Illness/Dementia Resident Review document that had been handwritten and indicated MDS Coordinator as the Nursing Facility Primary Contact and was coded in section C of the form Mental Illness (MI) Indication .2. Mood Disorder (Bipolar Disorder, Major Depression, or other mood disorder) and there was box that was checked in affirmation next to the Yes box, with Date of onset 2/23/21 written.
Observation and interview with Resident #26 on 7/12/23 at 9:36 am. He would not speak with surveyor. He was ambulatory, gait steady without any assistive device and was appropriately dressed and groomed in blue jeans and short sleeved pull over polo short with laced trainers. Random staff said he preferred to hang out in the main lobby and by the receptionist desk which was where he was observed. He smiled and nodded at surveyor but would not verbally reply to any questions.
In an interview with the DON A on 7/12/23 at 10:53 am who said that upon admission the admissions coordinator gets the PASRR's and then the SW and MDS nurse would be responsible for following up on the PASRR residents and making changes and ensuring they receive services. DON A said she was unsure who needed to update the PASRR Level I's and believed an RN could for psychiatric services. When asked what would be qualifying diagnoses for a PASRR Level I, she said IDD, MR, and schizophrenia but that she would need to check the list.
Interview with SW on 7/12/23 at 11:36 am who said he had only been working at the facility a few weeks and that he was only aware of 3 PASRR positive resident at the facility. He said that the MDS nurse was responsible for updating or revising any PASRR Level I's. He said that since both he and MDS were new, they had not yet completed an audit of the PASRR residents to ensure that they had all been identified and if the list was accurate or correct. The SW said that the PASRR Level I's and Level II's and any evaluations should be uploaded into the resident EMR but that the MDS department should also have a hard copy. He said that he thought that Bipolar was a diagnosis that could lead to a positive PASRR Level I as it was a mental illness.
Interview with COO as DON A was unavailable on 7/12/23 at 2:12pm she said that she was having another MDS coordinator at another facility, looking at the PASRR residents. She said she was unsure if any PASRR Level I's could be changed because residents admitted to the facility with a Level I and from her understanding that could not be changed. She said she would clarify with her resource as she was unsure. She said she was not familiar with PASRR qualifying diagnoses as that was not her area of expertise. The COO said that the facility was in the process of getting staff in place that would be responsible for systems including PASRR. The COO would not provide the name or contact information for her PASRR resource.
Record review of Resident #26's EMR revealed the following Social Service Note: 7/13/23 at 11:32am PASRR performed PE on Resident today.
Interview with MDS Coordinator on 7/18/23 at 9:45am she said she was hired on 6/19/23 and for the first 2 weeks she only worked 4-5 hours in the evenings only. She said she had not had a chance to audit any of the PASRR Level I's or Level II's and did know yet, which residents were receiving services. She said she was aware that some PASRR positive residents had not been seen by the LIDDA. She said that she and the SW were working on auditing the current resident census first, then said that she had no idea where to start and there was no one to tell her or instruct her on what to do. She said that she was originally told someone above her was taking care of it. She said she was the only MDS person at the facility and that the position had been vacant prior to her hire. When asked who her oversight was, she said the COO and that there was a new MDS person who was coming onboard July 21st or 22nd but did not know where she was coming from. She said she follows the RAI manual to complete the MDS or whatever policy/procedure the facility has. She said that a possible negative outcome for a resident if the PASRR was coded incorrected was that a resident could miss some needed or wanted services. She then said there would be no real or actual harm because an evaluation or assessment could always be corrected so they would eventually get the services. She said that if a new diagnosis was discovered, then a new PASRR Evaluation should be done.
A facility provided policy and procedure titled Pre-admission Screening and Resident Review (PASRR) dated with a release date of [DATE] and read in part: POLICY- All residents will be screened on admission and annually thereafter. PURPOSE To ensure that all facility applicants are screened for mental illness and/or intellectual disability prior to admission and to ensure this assessment effort is coordinated with the appropriate state agencies if indicated . g. A negative Level I screen permits admission to proceed and ends the (sic) PASARR process unless a possible serious mental disorder or intellectual disability arises later. i. Failure to pre-screen residents
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to develop baseline admission care plan for each resident that included...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to develop baseline admission care plan for each resident that included instructions needed to provide effective and person-centered care of the resident that met professional standard of quality care for 2 of 15 residents (Residents #89 and #91) reviewed for baseline care plans.
The base line care plan was not developed within 48 hours of admission for Resident #89 and Resident #91.
This failure could place residents at risk of not having their individual, medical, functional, and psychosocial needs identified and cause a physical or psychosocial decline in health.
Findings include:
1. Record review of Resident #89's admission record, dated 7/14/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident 89 had diagnoses which included: chronic obstructive pulmonary disease or COPD (refers to a group of diseases that cause airflow blockage and breathing-related problems. It includes emphysema and chronic bronchitis), Type I Diabetes Mellitus, insulin-dependent diabetes, (is a chronic condition in this condition, the pancreas makes little or no insulin. Insulin is a hormone the body uses to allow sugar [glucose] to enter cells to produce energy) and Malignant Neoplasm of prostate (prostate cancer is a disease in which malignant [cancer] cells form in the tissues of the prostate).
Record review of Resident #89's admissions MDS, dated [DATE], revealed a BIMS score of 15 out of 15, which indicated he was cognitively intact. Resident #89 required supervision to total dependence with one-person physical assistance with his activities of daily living (ADL's). Resident #89 had an indwelling catheter and was frequently incontinent with his bowels. Section O of the MDS assessment (Special Treatments Procedures, and Programs) revealed that he required oxygen therapy.
Record review of Resident #89's 48-hour baseline care plan, with an effective date of 7/12/2023 and admission date of 6/22/2023, revealed he required assistance to total dependence with his ADL's, he required anticoagulants, oxygen, and pain medication
2. Record review of Resident #91's admission record, dated 7/14/2023, revealed an [AGE] year-old male who was admitted to the facility on [DATE]. Resident 91's diagnoses were blank.
Record review of Resident #91's electronic medical record revealed a baseline care plan was created on 7/12/2023.
Record review of Resident #91's discharge MDS, dated [DATE], revealed the BIMS score of was blank, section C1000 revealed a score of 1, modified independence, some difficulty in new situations only in cognitive skills for daily decision making. Resident #91 required extensive assistance with his activities of ADL's.
Record review of the patient information report from Resident #91's hospital record, dated 5/17/2023, revealed Resident #91 was on palliative care and his diagnoses included dysphagia following cerebral infarction (swallowing disorder), chronic kidney disease, stage 3 (Stage 3 CKD, your kidneys have mild to moderate damage, and they are less able to filter waste and fluid out of your blood), unspecified protein-calorie malnutrition (The lack of sufficient energy or protein to meet the body's metabolic demands), type 2 diabetes mellitus (It is characterized by high levels of sugar in the blood. Type 2 diabetes is also called type 2 diabetes mellitus and adult-onset diabetes), and gastrostomy status (a surgical procedure used to insert a tube, often referred to as a G-tube, through the abdomen and into the stomach. Gastrostomy is used to provide a route for tube feeding).
Interview on 7/11/2023 at 2:34 PM with DON A, she stated she would check on the baseline care plans for Residents #89 and #91. She said the baseline care plans were a team effort, but she would be in charge and responsible for making sure they were complete within 48 hours after the resident was admitted . She said baseline care plans were important because they provided information on the care the resident would need.
Interview on 7/13/2023 at 4:19 PM with DON A, she said the baseline care plans were not there for Residents #89 and #91 but they created them and provided a copy of the baseline care plan for Resident # 89 and other sampled residents but there was no baseline care plan in the copies for Resident #91.
Interview on 7/14/2023 at 11:27 AM with DON A she said she Resident #91 did not have a baseline care plan as required upon admission but she completed one this week.
Record review of the facility policy titled, Baseline (Initial) Plan of Care dated, release date: December 2016, read in part .it is the policy of this facility to provide each resident with an interim (initial) plan of care developed within 48 hours of admission that addresses identified risk areas and resident's individual needs .the DON and or/designee shall be responsible for implementation of this policy.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0552
(Tag F0552)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility failed to inform residents in advance of the risks and benefits of proposed ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility failed to inform residents in advance of the risks and benefits of proposed care and treatment for 2 of 15 residents (Resident #9 and Resident #90) reviewed for resident rights, in that:
-Resident #9 did not have a signed consent for psychoactive medication Quetiapine which he received.
-Resident #90 did not have a signed consent for antidepressant medication Bupropion HCI (ER) XL which she received.
These failures affected residents who received psychoactive medications without informed consents and placed them at risk of receiving treatments without informed consent.
Findings include:
Resident #9
Record review of Resident # 9's admission Record revealed he was a [AGE] year old male who admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included: bipolar disorder unspecified (a mental health disorder associated with episodes of extreme mood swings ranging from depressive lows to manic highs), anxiety disorder (a mental health disorder characterized by feelings of worry and or fear and the inability to set aside those feelings, and restlessness that interfere with one's daily activities), depression (an illness characterized by persistent sadness and a loss of interest in activities and an inability to carry out daily activities), and seizures (a sudden, uncontrolled burst of electrical activity in the brain, that can cause changes in behavior, movements, feelings and levels of consciousness). He did not have a diagnosis of dementia.
Record review of Resident # 9's Annual MDS on 7/12/23 at 10:03am dated 11/19/21 revealed he had a BIMS score of 13 out of 15 indicating he was cognitively intact, and Section I Active Diagnoses revealed he was coded as having an active diagnosis of anxiety disorder and bipolar disorder. He was coded under Section N for Medications as having used or taken Antipsychotic medications for 7 days, and Antidepressant medications for 5 days. He was coded under Antipsychotic Medication Review, as 1. Yes-Antipsychotics were received on a routine basis only .
Record review of Resident #9's Quarterly MDS on 7/12/23 at 10:04 am dated 5/3/23 revealed he had a BIMS score of 15 out of 15 indicating his cognition was intact, and Section I Active Diagnoses revealed he was coded as having an active diagnosis of anxiety disorder, depression, and bipolar disorder. He was coded under Section N for Medications as having used or taken Antipsychotic medications for 7 days, Antianxiety medication for 7 days and Antidepressant medications for 7 days. He was coded under Antipsychotic Medication Review, as 1. Yes-Antipsychotics were received on a routine basis only .
Record review on 7/14/23 at 9:50am of Resident #9's physician Order Listing Report revealed DON A provided a copy that read, Order Status: Active, Completed, Discontinued Order Date Range: 07/01/2023-07/31/2023 that was 1 of 1 page and included no medications. Surveyor requested another copy of physician order listing/summary from DON A at that time and did not receive a copy prior to exit.
Record review on 7/14/23 at 9:58am of Resident #9's Medication Administration Record dated 7/1/2023-7/31/2023 revealed resident received Seroquel Tablet 50 MG (Quetiapine Fumarate) Give 1 tablet by mouth two times a day for bipolar related to BIPOLAR DISORDER, UNSPECIFIED-start date 2/25/2022. Further review revealed resident received the medication on 7/1/23, 7/2/23, 7/3/23, 7/4/23, 7/5/23, 7/6/23, 7/7/23, 7/8/23, 7/9/23, 7/10/23, 7/11/23, 7/12/23, 7/13/23 and 7/14/23.
Record review on 7/14/23 at 10:03am revealed Resident #9 did not have any psychoactive medication therapy informed consent form for Seroquel.
Resident #90
Record review of Resident #90's admission record dated 7/17/2023 revealed an [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included paroxysmal atrial fibrillation (occurs when a rapid, erratic heart rate begins suddenly and then stops on its own within 7 days) and acute respiratory failure (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient).
Record review of Resident #90's admission MDS assessment dated [DATE] revealed a BIM (Brief Interview for Mental Status) revealed a score of 15 out of 15, cognitively intact. She required extensive assistance with 1-person physical assistance with ADL's. Section N-Medications revealed that Resident #90 received antidepressants for 5 days of a week.
Record review of Resident #90's Baseline care plan dated 7/1/2023 revealed a care plan for antidepressants.
Record review of Resident #90's physician order summary report dated 6/26/2023 revealed an order for Bupropion HCI ER (XL) Tablet Extended Release 24 Hour 150 MG Give 1 tablet by mouth one time a day for depression.
Record review of Resident #90's MAR dated July 2023 revealed that Resident #90 was administered Bupropion HCI ER (XL) Tablet Extended Release 24 Hour 150 MG Give 1 tablet by mouth one time a day for depression on at 9:00 am on July 1, 2023, through July 14, 2023.
Record review of Resident #90's MAR dated July 2023 revealed that Resident #90 was administered Duloxetine HCI Capsule Delayed Release Particles 30 MG Give 1 capsule by mouth one time a day for depression on at 9:00 am on July 1, 2023, through July 14, 2023.
Interview and record review on 7/15/2023 at 11:30 am with DON A, she said that Resident #90 did not have a consent form signed for antidepressants.
Interview on 7/15/23 at 11:05 am with DON A she said that she could not find all the psychiatric consents for all the residents. DON A said that all consents should have been uploaded in the EMR of each resident and that if it were not there, she was not sure if it would be in medical records that had not yet been scanned. DON A said that she had looked for Resident #9's psychoactive consent for Seroquel and could not find it. DON A said that she would be the person responsible for ensuring residents had psychoactive/psychotropic medication consents. DON A said that possible adverse implications for residents not having consents, could be that a resident/family would not now the risks and benefits of the medication/s they were taking.
Record review of the facility policy entitled Psychoactive Medication Informed Consent dated: release date July 2017 read in part .it is the policy of this facility to ensure that an informed consent is obtained for each resident's psychoactive medication is authorized in writing by a physician for specified time and when necessary to protect the resident from self-injury or injury to others.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0567
(Tag F0567)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to manage the personal funds of the residents deposited ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to manage the personal funds of the residents deposited with the facility for 2 of 16 residents (Resident # 6, #15) reviewed for trust funds.
-The facility failed to ensure that Resident #6, and #14 trust fund accounts were spent down to avoid being over the amount allowed to have Medicaid Insurance benefits.
-The facility failed to have a surety bond which would cover facility residents' trust funds. The facility's trust fund balance on 7/11/2023 was $57,003.25 and the surety bond at that time was $45,000.
Resident #14 requested money from his trust fund, and it had not been provided to him timely.
This failure could place residents whose funds are managed by the facility at risk of losing their Medicaid Insurance benefits and their personal funds not being accessible or mis-managed.
Findings Included:
Interview on 7/14/2023 at 11:52 am with the Corporate Business Officer, when asked about the individual amounts of resident trust funds, she said that she works remotely for the facility and is currently working with the HHSC Trust fund unit due to the balances and they are conducting an audit of the trust funds., she said the HHSC trust fund unit just had her replace $18,000.00 in a trust fund so the facility is still in the process of auditing everyone's trust fund account. She said the on-site Business Office Manager left in June of 2023 and she could not find some of the documents, but she is currently working with HHSC Trust Fund Unit.
Interview on 7/15/23 at 11:02 am with Administrator A and DON A., Administrator A confirmed the residents' trust fund account balance totaled $57,003.25, he said that he would have to wait until Monday, 7/17/23 to receive the surety bond because it was the weekend, and he could not reach the owner for the documentation. Administrator A acknowledged knowing the regulation and importance of notifying residents of their trust fund balances to not exceed the limit of trust fund balances allowed to avoid losing insurance coverage was $2.000.00 and that several residents balances exceeded the regulated limit.
Interview and record review on 7/15/23 at 11:02 am with Administrator A and DON A of the of facility's Trust Transaction Closing Balance dated from July 1, 2022, to July 11, 2023, revealed 13 open accounts with a total balance of $57,003.25. Administrator A confirmed the residents' trust fund account balance totaled $57,003.25 and said he would provide a copy of the trust fund policy and procedure.
Interview and record review on 7/17/23 at 10:10 am with Administrator A, he said that the Business Office Manager was usually in charge of the resident trust funds and surety bond and the facility had not had a Business Office Manager on-site at the facility since June 2023 and there were many systems that were broken when he became Administrator. He stated that they (facility management) were in the process of audits and building a team and the State came in for survey. Administrator A said that harm to a resident not having access to his or her trust funds and a shortage of the surety bond could cause frustration and infringe on resident rights and be in violation.
Interview on 7/17/2023 at 1:37 pm with the Ombudsman, she said that they were aware of multiple residents that have had issues for month's up to at least a year with accessing their trust funds and are often denied and given excuses like the facility does not know where the resident's money is.
Resident #6
Record review Resident #6's admission record dated 7/14/2023 revealed a [AGE] year-old male, with an original admission date of 8/21/2020, an initial admission date of 1/10/2023 and an admission date of 4/24/2023. His diagnoses included quadriplegia (a symptom of paralysis that affects all a person's limbs and body from the neck down) and pressure ulcer of other site, stage 4 (Stage IV. Full thickness skin loss with extensive destruction; tissue necrosis; or damage to muscle, bone, or supporting structure (such as tendon, or joint capsule).
Resident #6's current trust transaction history closing balance as of 7/31/2023 revealed a total of $25,883.35, with a final transaction dated of 6/30/2023.
Resident #14
Interview on 7/17/2023 at 1:37 pm with the Ombudsman, she said she had complaints from multiple residents regarding access to their trust fund balances. She said she had been working with Resident #14 for over a year to access his trust funds. The Ombudsman said the facility had informed Resident #14 required an identification and his birth certificate to access his funds. The Ombudsman said to her knowledge Resident #14 never received access to his trust fund balance.
Observation and interview on 7/18/2023 at 11:35 am with Resident #14, he said that he has been attempting to access his trust fund for about a year. Resident #14 said he did not want to complain or cause problems, but he wanted to purchase a new larger television so he can could see it more easily. Resident #14 said he has vision problems because of cataracts and has yet to see an optometrist. Resident #14 said he believed part of the problem was a high turnover in staff. Resident #14 said when one person would begin working on the issue that person would quit and would delay the process. Resident #14 said he hoped access to his funds would get better and he would get access to his funds now.
Interview on 7/24/2023 at 1:38 pm with the [NAME] President of Clinical Operations, he said he was provided a check in his name for $2400.00 from the facility. The VP of Operations said once the $2400.00 check was cashed, he would allocate $2000.00 to Resident #14 in the form of four $500.00 gift cards and allocate the remaining $400.00 to replenish the missing funds from the missing trust fund lockbox. He said that the facility gave Resident #14 received for gift cards in the amount of $500.00 each on 7/24/2023.
Interview on 7/31/2023 at 2:56 pm with the Corporate Business Office Manager on 7/31/2023 at 2:56 PM, she said the transfer of $2000.00 into Resident #6's trust fund account that was intended for Resident #14 was a mistake. The Corporate Business Office Manager said she made the mistake.
Interview on 8/1/2023 at 9:50 am with the Social Worker, he said Resident #14 had not purchased the larger television yet. The Social Worker said he would be meeting with Resident #14 to assist him with purchasing the television utilizing the gift cards he received in the amount of $2000.00.
Record review of Resident #14's admission record dated 7/14/2023 revealed a [AGE] year-old male with an initial admission date of 3/18/2021 and re-admission date of 11/8/2022. His diagnoses included cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it) and unspecified Dementia (a range of neurological conditions affecting the brain that worsen over time. It is the loss of the ability to think, remember, and reason to levels that affect daily life and activities).
Resident #14's current trust transaction history closing balance as of 7/31/2023 revealed a total of $18,710.79, with a final transaction date of 6/30/2023.
Record review of the receipt of $2000.00 in the form of four $500.00 gift cards for Resident #14.
Record review revealed that it took more than 3 business days for Resident #14 to receive the requested $2,000.00
Record review of the facility policy entitled Resident Trust Account dated: release date February 2017 read in part .procedure: provide the resident or resident representative with access to trust account funds as requested .trust account bank statements will be provided to the resident or resident representative on quarterly statements .a bond will be maintained by the facility for the total amount of the trust account
Record review of the Facility admission Agreement no date provided read in part: .all refunds will be made in accordance with the Refund policy listed in the admission Agreement .the facility neither extends credit nor accepts payment in installments. All fees payable by the guest (resident) for the current month are payable in full not later than the tenth day of the current month .should you be discharged permanently for any reason during the month and appropriate notice was provided to the facility, we will refund you .the refund will be mailed to you within 30 days of the date of discharge .
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0569
(Tag F0569)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to convey resident funds within 30 days of the resident's discharge, e...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to convey resident funds within 30 days of the resident's discharge, eviction, or death, for 8 of 10 residents (CR#96, CR#97, CR#98, CR#99, CR#101, CR#102, CR#103 and CR#104) reviewed for conveyance of funds.
-The facility failed to convey CR#96, CR#97, CR#98, CR#99, CR#101, CR#102, CR#103 and CR#104 funds within the timeframe as required after discharge.
This failure could affect all residents and place them at risk for not receiving funds owed to them by the facility.
Findings include:
Interview on 7/11/23 at 9:30 am with Administrator A and DON A, the surety bond and trust funds balances were requested by surveyor., Administrator A said that he would contact corporate for the surety bond and trust fund balances. Administrator A said the facility has a corporate business office manager and the on-site business office manager left in June of 2023.
Interview on 7/13/2023 at 9:.29 am with HHSC Trust Fund staff B, she confirmed that their unit is working on trust fund account balance issues with the facility.
Interview on 7/14/2023 at 11:52 am with the Corporate Business Officer, when asked about the individual amounts of resident trust funds, she said that she works remotely for the facility and is currently working with the HHSC Trust fund unit due to the balances and they are conducting an audit of the trust funds, she said the HHSC trust fund unit just had her replace $18,000.00 in a trust fund so the facility is still in the process of auditing everyone's trust fund account. She said the on-site Business Office Manager left in June of 2023 and she could not find some of the documents, but she is currently working with HHSC Trust Fund Unit.
Interview and record review on 7/15/23 at 11:02 am with Administrator A and DON A of the of facility's Trust Transaction Closing Balance dated from July 1, 2022 to July 11, 2023, revealed 13 open accounts including CR #2, CR#96, CR#97, CR#98, CR#99, CR#101, CR#102, CR#103 and CR#104, with a total balance of $57,003.25. Administrator A confirmed the residents' trust fund account balance totaled $57,003.25 and said he would provide a copy of the trust fund policy and procedure.
Interview on 7/17/2023 at 9:03 am with HHSC Trust Fund A, she confirmed that their unit is working on trust fund issues with the facility.
Interview and record review on 7/17/23 at 10:10 am with Administrator A, he said that the Business Office Manager was usually in charge of the resident trust funds. The facility had not had a Business Office Manager on-site at the facility since June 2023 and there were many systems that were broken when he became Administrator, that and they (facility management) were in the process of audits and building a team and the State came in for survey. Administrator A said that harm to a resident not having access to his or her trust funds and a shortage of the surety bond could cause frustration and infringe on resident rights and be in violation.
Interview and record review 7/17/2023 time unknown but after with the [NAME] President of Clinical Operations he said that he investigated CR #96's trust fund balance. He said he found that she was discharged on 5/19/2023 and the company made a check in the amount of $1,205.04 to the resident and, it was mailed that day (7/17/23). The [NAME] President of Clinical Operations gave a copy of the check to surveyor.
Interviews on 7/11/2023 and throughout 8/4/2023 at random times, the facility management staff said they did not have access to all requested records
CR #96
Record review of CR #96's admission record dated 7/16/2023 revealed a [AGE] year-old female initially admitted to the facility on [DATE] and re-admitted on [DATE]. Her diagnoses included Parkinson's Disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination) and hyperlipidemia (an elevated level of lipids - like cholesterol and triglycerides - in your blood). Further review revealed that CR #96 was discharged from the facility on 5/19/2023.
Record review of facility's Trust Transaction Closing Balance dated from July 1, 2022, to July 11, 2023, revealed that CR #96 had a balance of $1,205.04 due to her in her trust fund.
Record review of a bank cashier's check dated 7/17/2023 paid to the order of CR #96 for $1,205.04.
CR #97
Record review of CR #97's admission record dated 7/25/2023 revealed a [AGE] year-old female initially admitted to the facility on [DATE] and re-admitted on [DATE]. Her diagnoses included acute and chronic respiratory failure (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient) and dependence on respirator status (a patient is unable to wean off a ventilator and breathe independently, they become ventilator dependent). Further review revealed that CR #97 was discharged from the facility on 5/11/2021.
Record review of facility's Trust Transaction Closing Balance dated from July 1, 2022, to July 11, 2023, revealed that CR #97 had a balance of $210.00 due to her in her trust fund.
CR #98
Record review of CR #98's admission record dated 7/25/2023 revealed a [AGE] year-old female initially admitted to the facility on [DATE] and re-admitted on [DATE]. Her diagnoses included hypertensive chronic kidney disease with stage 5 chronic disease (in Stage 5 CKD, you have an eGFR of less than 15. You may also have protein in your urine (i.e., your pee). Stage 5 CKD means your kidneys are getting very close to failure or have already failed. Kidney failure is also called end-stage renal disease (ESRD) and end-stage kidney disease (ESKD) or end stage renal disease) and contact with and (suspected) exposure to other viral communicable diseases (communicable diseases, also known as infectious diseases or transmissible diseases, are illnesses that result from the infection, presence and growth of pathogenic (capable of causing disease) biologic agents in an individual human or other animal host. Infections may range in severity from asymptomatic (without symptoms) to severe and fatal. The term infection does not have the same meaning as infectious disease because some infections do not cause illness in a host). Further review revealed that CR #98 was discharged from the facility on 7/29/2022.
Record review of facility's Trust Transaction Closing Balance dated from July 1, 2022, to July 11, 2023, revealed that CR #98 had a balance of $6,592.68 due to her in her trust fund.
CR #99
Record review of CR #99's admission record dated 7/25/2023 revealed a [AGE] year-old male initially admitted to the facility on [DATE] and re-admitted on [DATE]. His diagnoses included unspecified Dementia (when confusion or mild cognitive impairment can't be clearly diagnosed as a specific type of dementia) and dysphasia (a condition that affects your ability to produce and understand spoken language). Further review revealed that CR #99 was discharged from the facility on 3/18/2021.
Record review of facility's Trust Transaction Closing Balance dated from July 1, 2022, to July 11, 2023, revealed that CR #99 had a balance of $1,842.22 due to him in his trust fund.
CR #101
Record review of CR #101's admission record dated 7/25/2023 revealed a [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included unspecified Dementia (when confusion or mild cognitive impairment can't be clearly diagnosed as a specific type of dementia) and acute kidney failure (occurs when your kidneys suddenly become unable to filter waste products from your blood). Further review revealed that CR #101 was discharged from the facility on 9/23/2021.
Record review of facility's Trust Transaction Closing Balance dated from July 1, 2022, to July 11, 2023, revealed that CR #101 had a balance of $1,362.16 due to her in her trust fund.
CR #102
Record review of CR #102's admission record dated 7/25/2023 revealed a [AGE] year-old female initially admitted to the facility on [DATE] and re-admitted on [DATE]. Her diagnoses included Parkinson's Disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination) and Covid 19 (an infectious disease caused by the SARS-CoV-2 virus). Further review revealed that CR #102 was discharged from the facility on 4/18/2023 to a funeral home.
Record review of facility's Trust Transaction Closing Balance dated from July 1, 2022, to July 11, 2023, revealed that CR #102 had a balance of $1,358.29 due to her in her trust fund.
CR #103
Record review of CR #103's admission record dated 7/25/2023 revealed a [AGE] year-old male initially admitted to the facility on [DATE] and re-admitted on [DATE]. His diagnoses included traumatic subdural hemorrhage with loss of consciousness of unspecified duration (subdural hemorrhage, also called a subdural hematoma, is a kind of intracranial hemorrhage, which is the bleeding in the area between the brain and the skull) and Human Immunodeficiency Virus Disease (is a virus that attacks the body's immune system). Further review revealed that CR #103 was discharged from the facility on 1/26/2022.
Record review of facility's Trust Transaction Closing Balance dated from July 1, 2022, to July 11, 2023, revealed that CR #103 had a balance of $30.00 due to him in his trust fund.
CR #104
Record review of CR #104's admission record dated 7/25/2023 revealed a [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included weakness (a decrease in muscle strength) and other abnormalities of gait and mobility (Ataxic gait: This type of gait occurs with cerebellar degeneration. It causes irregular steps that affect your ability to walk in a straight line when you walk heel to toe). Further review revealed that CR #104 was discharged from the facility on 1/21/2023 to a funeral home.
Record review of facility's Trust Transaction Closing Balance dated from July 1, 2022, to July 11, 2023, revealed that CR #104 had a balance of $69.00 due to her in her trust fund.
Record review of the facility policy entitled Resident Trust Account dated: release date February 2017 read in part .procedure: provide the resident or resident representative with access to trust account funds .
Record review of the Facility admission Agreement no date provided read in part: .all refunds will be made in accordance with the Refund policy listed in the admission Agreement .the facility neither extends credit nor accepts payment in installments. All fees payable by the guest (resident) for the current month are payable in full not later than the tenth day of the current month .should you be discharged permanently for any reason during the month and appropriate notice was provided to the facility, we will refund you .the refund will be mailed to you within 30 days of the date of discharge .
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0570
(Tag F0570)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to purchase a surety bond, or otherwise provide assurance satisfactory to the Secretary, to assure the security of all personal funds of resid...
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Based on interview and record review, the facility failed to purchase a surety bond, or otherwise provide assurance satisfactory to the Secretary, to assure the security of all personal funds of residents deposited with the facility for 1 of 1 facility reviewed for surety bonds and security of personal funds, in that:
-The facility's residents' trust fund account balance totaled $57,003.25.
-The facility's Surety Bond totaled $45,000.00.
This failure affected 13 residents that allow the facility to manage their funds at risk of the facility not being able to guarantee repayment to the resident. and placed any additional resident that choses to deposit funds in the facility trust fund at risk of their personal funds not being assured.
Findings include:
Interview on 7/11/23 at 9:30 am with Administrator A and DON A, the surety bond and trust funds balances were requested. Administrator A said that he would contact corporate for the surety bond and trust fund balances.
Interview on 7/15/23 at 11:02 am with Administrator A and DON A., Administrator A confirmed the residents' trust fund account balance totaled $57,003.25, he said that he would have to wait until Monday, 7/17/23 to receive the surety bond because it was the weekend, and he could not reach the owner for the documentation. Administrator A acknowledged knowing the regulation and importance of notifying residents of their trust fund balances to not exceed the limit of trust fund balances allowed to avoid losing insurance coverage was $2,000.00 and that several residents balances exceeded the regulated limit.
Interview and record review on 7/17/23 at 10:10 am with Administrator A about/of the Surety Bond Rider with an effective date of 11/20/2022 and expiration date of 11/20/23 revealed facility's surety bond was a total of $45,000.00. Which Record review revealed it read in part . that this rider becomes effective on 3/8/2022 at twelve and one minute o'clock a.m. standard time. Administrator A said he was not sure if $45,000.00 was the total amount of the surety bond but would find out from corporate. Administrator A acknowledged knowing that the surety bond amount must be more or equal to the resident trust fund balance. Administrator A said that the Business Office Manager was usually in charge of the resident trust funds and surety bond, but the facility had not had a Business Office Manager on-site at the facility since June 2023. And He stated there were many systems that were broken when he became Administrator that and they (facility management) were in the process of audits and building a team and the State came in for survey. Administrator A said that the harm to a resident not having access to his or her trust funds and of having a shortage of the surety bond could cause frustration and infringe on resident rights and be in violation.
Interview and record review on 7/18/23 at 10:02 am with the Administrator A, of the Surety Bond Rider with an effective date of 11/20/2022 and expiration date of 11/20/23 revealed facility's surety bond was a total of $65,000.00. Which Record review revealed read in part . that this rider becomes effective on 7/17/2023 at twelve and one minute o'clock a.m. standard time. Administrator A said that the owner increased the amount of the surety bond from $45,000.00 to $65,000 effective 7/17/23.
Interview on 7/31/2023 at 4:13 am with the owner, she said she was driving but could take the call, then when asked about the surety bond and trust fund she said she was in traffic and the call ended.
Record review of Surety Bond Rider with an effective date of 11/20/2022 and expiration date of 11/20/23 revealed facility's surety bond was a total of $45,000.00. Which read in part . that this rider becomes effective on 3/8/2022 at twelve and one minute o'clock a.m. standard time.
Record review of the facility policy and procedure entitled Resident Trust Account dated: release date: February 2017 read in part . a bond will be maintained by the facility for the total amount of the trust account.
Record review of facility's Trust Transaction Closing Balance dated from July 1, 2022 to July 11, 2023, revealed 13 open accounts, with a total balance of $57,003.25.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure resident who is fed by enteral means receives t...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure resident who is fed by enteral means receives the appropriate treatment and services to restore, if possible, oral eating skills and to prevent complications of enteral feeding including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, and nasal-pharyngeal ulcers for 2 of 5 residents (Resident #27, Resident #31) reviewed for tube feeding management and restore eating skills, in that:
-LVN A failed to properly check Resident #27's gastrostomy tube placement as ordered prior to administration of any medications.
-LVN A attempted to administer Resident #27's medications by plunger pushing them into his gastrostomy tube instead of administering to gravity.
-LVN A failed to give Resident #27 (5) ml's of water between each medication as ordered.
-LVN A failed to check Resident #27 for residual prior to administering medications.
-The facility failed to ensure Resident #31's gastrostomy tube did not become dislodged twice after the discontinuation of his order for an abdominal binder.
-The facility failed to ensure Resident #31 had a valid/accurate physician order for the discontinuation of Resident #31's gastrostomy tube binder.
These failures could affect residents and place them at risk of receiving inadequate care resulting in further decline, injury, infection, neglect, and death.
Findings include:
Resident #27
Record review of Resident #27's admission Record on 7/13/23 at 11:00am revealed he was a [AGE] year old male who admitted to the facility on [DATE] and readmitted on [DATE] with some of the following diagnoses, respiratory failure (condition in which blood does not have enough oxygen or has too much carbon dioxide), contractures of the left hand, left knee (a condition of shortening and hardening of muscles, tendons or other tissues, often leading to deformity and rigidity of joints), cerebral edema swelling in the brain caused by excessive fluid), candida stomatitis (fungal infection of the mouth), dysphagia (difficulty or discomfort in swallowing), aphasia (disorder that affects how a person communicates), non-traumatic intracerebral hemorrhage in cerebellum (bleeding or escape of blood into the cerebral hemisphere of the brain, resistance to multiple antimicrobial drugs, cerebral infarction (ischemic stroke-blood vessel blockage in the brain) and moderate protein calorie malnutrition (state of inadequate intake of food as a source of protein, calories and other essential nutrients and is characterized by some muscle wasting and loss of subcutaneous fat).
Record review on 7/13/23 at 11:03 am of Resident #27's physician order summary report dated active as of 7/13/23 had the following medication orders:
.Check G-tube placement by aspirating gastric contents before feeding or before giving medications every shift.
.GTube: Check for residual prior to feeding/medication administration Q shift. Hold feeding/medication & Notify MD if residual >100ML .
.GTube: Give H2O 5ML PGT between each medication-Monitor Q Shift.
Observation and interview of Resident #27's medication administration pass performed by LVN A on 7/13/23 at 8:08 am. LVN A explained to Resident #27 that she was going to give him morning medication. LVN A prepared Resident #27's medications by crushing them and mixing them in water to dissolve them. LVN A came to the bedside without a stethoscope and there was no stethoscope at the resident bedside. LVN A removed an enteral feeding and irrigation syringe from labeled and dated (7/13/23) package at the bedside. She removed the plunger from the syringe and without visualizing Resident #27's abdomen or actual gastrostomy tube site. LVN A aspirated water from a cup at the bedside and injected water into Resident #27's g-tube. LVN A did not check Resident #27's g-tube for placement by auscultating (listening with a stethoscope) for bowel sounds, visualizing the site to ensure the tube had not become dislodged and or was not infected or compromised in any way. LVN A did not aspirate gastric contents as ordered to ensure there was no residual before she pushed a syringe full of water into Resident #27's g-tube. Surveyor stopped LVN A and asked her if that was the way she normally checked a resident for g-tube placement and she stated, yes, if it flushes then it is good to use. When asked if that was the way she had been trained to check for g-tube placement, she said she had only worked at the facility for 2 months. When asked if she had any facility training during the 2 months she had been working, LVN A smiled and said, she did not want to get anyone into trouble. LVN A tried to resume the medication administration pass and was stopped again by surveyor when LVN A aspirated the first medication out of the cup she had used to crush and mix Resident #27's medication with water and began to push the medication into Resident #27's g-tube as if giving an injection. When asked to stop and asked if that was how she was trained to administer g-tube medications, LVN A did not reply. LVN A then said that she was not really pushing the medications. When asked why she had the plunger inside the syringe and her thumb on the barrel in a pushing motion like giving an injection, she said, I was just pushing a little. When asked if she knew how to administer g-tube medications to gravity, she replied, oh yes. She then demonstrated by removing the plunger from the syringe and allowed the second medication to filter through Resident #27's g-tube via gravity. She looked at surveyor and stated, Is this the way you want me to give it? Surveyor asked LVN A to stop the medication administration and requested DON A to Resident #27's bedside. LVN A continued to quickly administer Resident #27's remaining medications, via gravity to g-tube, despite surveyor request to stop prior to DON A's arrival. LVN A did not follow physician orders to Give H2O 5ML PGT between each medication, during that time.
Administrator A, DON A, ADON, Wound Care Nurse and Maintenance Director arrived at Resident #27's bedside. LVN A walked out of Resident #27's room. DON A called LVN A back into Resident #27's room and asked LVN A what happened. LVN A remained silent. Surveyor explained to DON A, ADON and Administrator A, that LVN A had not checked for g-tube placement with auscultation, did not check for residual as ordered and did not have a stethoscope. DON A said that the nurses did not have stethoscopes on their carts but could get them. DON A said that perhaps LVN A did not know where to get a stethoscope. LVN A remained silent. Surveyor then explained observation of LVN A pushing medication through Resident #27's g-tube. DON A said she was speechless and the ADON, Wound Care Nurse, Maintenance and Administrator A walked out of the room. DON A said that LVN A would need to be trained/re-trained. DON A said that regarding flushing GT with water before and after medication administration, water and medication should be done by gravity. DON A said she had only worked at facility for a few weeks and had not had time to check all the nurses for competencies. DON A said she would be the one responsible for training/re-training nursing staff and would have to conduct a one-on-one training with LVN A.
In an interview with DON A on 7/13/23 at 4:58 pm she was notified by surveyor of medication error rate that was greater than 5% and significant medication errors with Resident #27's gastrostomy tube medication administration. DON A said they (new facility administration), had identified training needs of staff and were trying to follow up and get all of that done with everyone being new.
Resident #31
Record review of resident #31's admission Record revealed he was a [AGE] year-old male who admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses, supraventricular tachycardia (a faster than normal heart rate beginning above the 2 lower chambers of the heart), type II diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), weakness, hypotension (low blood pressure), dysphagia (swallowing problems occurring in the mouth and or throat), and cerebral infarction (also called an ischemic stroke, occurs as a result of disrupted blood flow to the brain, due to problems with the blood vessels that supply it). Resident #31 did not have a diagnosis of gastrostomy tube listed on his admission record under the subheading Diagnosis Information.
Record review of Resident #31's annual MDS dated [DATE] revealed he was not coded for speech clarity, his ability to make himself understood or his ability to understand others. In section C Cognitive Patterns of the MDS, he was coded that a BIMS could not be conducted or attempted because Resident #31 had been coded as being rarely or never understood. His SAMS indicted her was severely impaired in his cognitive skills for daily decision making. He was coded as having no behaviors and required the extensive assistance of 2 staff for bed mobility and personal hygiene and required extensive assistance of 1 staff for dressing, eating, and toilet use. He was coded as activity did not occur, for transfers, walking in room or corridor, locomotion on and off unit and was totally dependent on 1 staff for bathing. He had both upper and lower extremity impairments to one side of his body. Continued record review revealed he was coded in section K of the MDS for Swallowing/Nutritional Status as having a feeding tube-nasogastric or abdominal (PEG) and that he received a 51% or more proportion of his total calories through tube feeding, while a resident and during entire 7 day look back period of the MDS. His CAA summary and care planning identified Feeding Tube as a care area.
Record review of Resident #31's Quarterly MDS dated [DATE] revealed he was not coded for speech clarity, his ability to make himself understood or his ability to understand others. In section C Cognitive Patterns of the MDS, he was coded that a BIMS could not be conducted or attempted because Resident #31 had been coded as being rarely or never understood. His SAMS indicted her was severely impaired in his cognitive skills for daily decision making. He was coded as having no behaviors and required the extensive assistance of 2 staff for bed mobility and personal hygiene and required extensive assistance of 1 staff for dressing, eating, and toilet use. He was coded as activity did not occur, for transfers, walking in room or corridor, locomotion on and off unit and was totally dependent on 1 staff for bathing. He had both upper and lower extremity impairments to one side of his body. Continued record review revealed he was coded in section K of the MDS for Swallowing/Nutritional Status as having a feeding tube-nasogastric or abdominal (PEG) and that he received a 51% or more proportion of his total calories through tube feeding, while a resident and during entire 7 day look back period of the MDS.
Record review of Resident #31's Treatment administration Record (TAR) dated 7/1/2023-7/31/2023 revealed the following: ABDOMINAL BINDER TO BE WORN AT ALL TIMES, every shift CHECK TO ENSURE BINDER IN PLACE. Start date-02/27/20223 0600. Further record review revealed Resident #31 was documented as having the binder ON at 6am and 6pm on 7/1/23, 7/2/23, 7/3/23 and 7/4/23. Resident #31 was documented as having the abdominal binder ON at 6am on 7/5/23, 7/8/23 and 7/9/23. Resident #31 was documented as having the abdominal binder OFF at 6am on 7/6/23, 7/7/23, 7/10/23 and 7/11/23. Resident #31 was documented as having the abdominal binder OFF at 6pm on 7/5/23 through 7/11/23.
Record review of Resident #31's physician order listing report dated Order Status: Active, completed, Discontinued Order Date Range: 08/01/2022-07/01/2023 revealed an order for ABDOMINAL BINDER TO BE WORN AT ALL TIMES, every shift CHECK TO ENSURE BINDER IN PLACE .Order Status .Active .Revision Date .02/27/2023.
Record review of Resident #31's Discontinue Order, revealed Order Summary ABDOMINAL BINDER TO BE WORN AT ALL TIMES every shift CHECK TO ENSURE BINDER IN PLACE .Created Date: 7/18/2023 at 3:30pm .Created By: DON A .Discontinued Date: 7/18/2023 at 3:30pm .Communication Method: Phone .Ordered By: Physician A .Reason for Discontinue: discontinue.
Record review of Resident #31's Nurse's note with an Effective Date: 07/18/2023 at 10:30pm revealed the following entry: Note Text: At around 2200 upon entering residents' room .found the residents covers wet. Found him to have his PEG Tube laying on the sheets. The balloon was partially deflated. Called DON (A) and residents' wife to let them know what happened. Called for an ambulance and called report to Hospital A ER .
Record review of Resident #31's Nurse's note dated 7/19/23 at 12:40am read in part: Resident back from ER. Drsg dry and intact. Transferred to bed. Was accompanied by 2 EMT's. Resident cleaned and clean bedding in place. Will continue to monitor and pass on in report. DON (A) notified that he was back.
Record review of Resident #31's EMR physician orders revealed there were no orders for any abdominal binder to be in place for Resident #31.
Subsequent record review of Resident #31's EMR physician orders revealed a new order dated 7/20/23 at 4:13pm entered by wound Care Nurse for Abdominal Binder in place every shift Active 7/20/2023 5:00pm.
Record review of Resident #31's medical records from Hospital A revealed in part, Date: 7/19/23. Reason for Visit. G-TUBE OUT. Chief complaint: 66 y/o male pt presents to ER via EMS from (facility name) with report of dislodged GTUBE; per nursing home staff, states she noticed GTUBE was dislodged around 7pm; pt was seen at this facility early this am for same complaint .
Record review of Resident #31's undated care plan revealed a focus related to an alteration in his well-being. The focus dated 7/20/23 documented he had pulled his gastronomy tube out twice. Per the focus, Resident #31 would have an abdominal binder in place to prevent the behavior of pulling out his G-tube, in the future.
Interview with DON A on 7/18/23 at 2:22pm regarding nursing documentation on Resident #31's TAR indicating Resident #31 was documented as having the abdominal binder OFF at 6am on 7/6/23, 7/7/23, 7/10/23 and 7/11/23. Resident #31 was documented as having the abdominal binder OFF at 6pm on 7/5/23 through 7/11/23, according to his TAR dated 7/1/2023-7/31/2023. DON A said she was unaware that the nurses had been documenting that Resident #31's abdominal binder was OFF. DON A said she would have to look at everything and get back to surveyor, as she was not sure and was not familiar with Resident #31.
Observation on 7/19/23 at 2:53pm with ADON of Resident #31 who was not wearing any abdominal binder. Resident #31 had a bandage to the left side of his abdomen, and the ADON said it was from Resident #31 pulling out his G-tube and having to go to the ED to have it reinserted.
Telephone interview on 7/20/23 at 11:09am with DON A who said that got the order to discontinue Resident #31's abdominal binder because after speaking with his direct care staff, they said he had not pulled on his tube in a while and of course that same night after the order was discontinued, the tube deflated and came out. DON A said she contacted Resident #31's doctor to get the order to d/c the order. DON A said that according to staff reports, Resident #31 had a history of pulling out his G-tube and assumed at one point, he needed the binder, but that the staff had reported Resident #31 had not exhibited that behavior in a while.
In a telephone interview with Physician A on 7/20/23 at 2:34pm, Physician A said he did not recall giving an order for Resident #31's abdominal binder to be discontinued.
Telephone interview on 7/20/23 at 3:21 pm with PA A, who said that he did not speak with DON A regarding Resident #31 and did not recall ever giving her an order to discontinue Resident #31's abdominal binder. PA A said he was familiar with Resident #31 and knew that Resident #31 had history of pulling out his G-tube. PA A said he was not comfortable with DON A's story and that DON A had created a telephone order to d/c the abdominal binder. PA A said he was going to speak with DON A and also check with Physician A and would follow up with surveyor.
Follow up telephone interview with DON A on 7/20/23 at 3:35pm who said that she never spoke with PA A and stated, I ran the order for the discontinuation of the abdominal binder past Physician A in a casual conversation. When asked if she had seen Physician A at the facility, DON A replied, No. When asked if she spoke with Physician A via telephone as the written order indicated, DON A replied, Not actually. DON A said that she left Physician A, a voicemail message that said if he was not ok with the d/c order, to call her back and since he never called her back, she said she assumed he was ok with the d/c order.
In a follow up interview with PA A on 7/20/23 at 3:37pm he said that DON A had put the order in Resident #31's EMR over the weekend to D/C Resident 331's abdominal binder and never spoke with him or Physician A. PA A said he was aware that Resident #31's G-tube had come out on 7/18/23 and that the resident had been sent to the hospital to have it reinserted. PA A via that it was an unfortunate outcome for Resident #31, because everyone knew he would pull his G-tube out.
Observation of Resident #31 on 7/20/23 at 3:58pm with MA A and Resident #31 had an abdominal binder in place.
Interview on 7/20/23 at 4:14pm with Wound Care Nurse who said she never spoke with Physician A or PA A regarding Resident #31's abdominal binder order. She said that DON A had d/c' d Resident #31's abdominal binder and that she was only helping the ADON and entered the order. Wound Care Nurse said she entered the order based on IDT meeting they had just had. She said Resident #31's orders for his abdominal binder had been discussed by the team. Wound Care Nurse said that Resident #31's G-tube had become dislodged again last night and that they got an order to put the binder back on. Wound Care Nurse said that the ADON spoke with PA A or Physician A and got the order.
Interview with CNO on 7/20/23 at 4:42 pm who said she was unsure who obtained the order for Resident 331's abdominal binder.
Interview on 7/20/23 at 4:43pm with DON B who said it was her understanding that DON A had accidentally discontinued Resident #31's abdominal binder ore and that the facility had simply put the order back in. DON B said she was only covering at the facility for 7/20/23 and did not know who would be covering DON on DON A's absence.
Follow up interview with CNO on 7/20/23 at 4:45pm she said that the ADON had spoken with Resident #31's PA A and that the Wound Care Nurse was simply helping by entering the order into Resident #31's EMR. When asked if that was the facilities policy and procedure for obtaining and transcribing physician orders, CNO said no, it was not the facilities policy and procedure to have one nurse speak with the physician and another nurse to enter the order.
Interview with ADON on 7/20/23 a 4:51pm who said she got the order for Resident #31's abdominal binder from PA A because she was the nurse on the floor today actually working with the resident. She said that when she got to the facility that morning between 7-7;30am Resident #31 already had the abdominal binder on. She said she received report that Resident #31 had pulled his G-tube out again and had been sent to the ER for reinsertion again for the second day in a row and had come back from ER somewhere over the course of the night shift on 7/19/23. She said she spoke with PA A after Resident #31's noon medication administration pass and was told to make Resident #31's abdominal binder a standing order, and not to remove that order. She said by the time she came off the floor and went to the IDT, she ended up telling the wound care nurse about the order, because she was entering orders during the IDT meeting. She said she completed the IDT meeting during her lunch break (late lunch) and was back on the floor until 6pm.
Telephone interview with PA A on 7/20/23 at 5:02 pm he said that the facility nurse (unsure who) had just called him and asked for a standing order for Resident #31's abdominal binder because his previous order had been d/c' d by DON A in error. He said he knew about the resident's first ER visit but did not know about the second time he pulled out his G-Tube. He said that was twice in 48 hours and that was too much.
Resident #31 was also identified as having significant weight loss as part of the facility's ongoing Immediate Jeopardy for F-tag 692.
Daily observations from 7/21/23 through 8/4/23 of residents including Resident #31 identified with abdominal binder orders (3) of 5, that had abdominal binders in place. With all affected residents residing on hall 200.
Record review from 7/21/23 through 8/4/23 of Resident #31's weekly weights and RD evaluations with recommendations and orders reviewed for compliance and implementation as ordered. Observations of Resident #31's enteral feedings daily as ordered.
Interviews from 7/21/23 through 8/4/23 with facility direct care staff
Record reviews from 7/21/23 to 8/4/23 of audits of the EMR's for Resident #31 and extended sample of 5 Residents with G-tubes, and monitoring of physician order listing/physician order summary audit report with any identified orders for abdominal binders immediately addressed.
Interviews with facility staff for monitoring the facility Plan of Removal with ADON, Wound Care Nurse, DON A, DON B, DON C and designees, LVN A, LVN B, LVN C, MA A, MA B, CNA B, CNA C, CNA D, and CNA E, on 7/21/23 through 8/4/23 revealed the staff received in-services and verified knowledge of systems in place including documentation of abdominal binders in place as ordered for Resident #31 and other residents affected.
Record review from 7/21/23 to 8/4/23 of residents with abdominal binders from the facility electronic medical record every morning to ensure documentation of placement had been administered as ordered by the physician.
Record reviews from 7/21/23 to 8/4/23 of audits of the EMR's for Resident #31 and extended sample of 5 Residents with G-tubes, and monitoring of physician order listing/physician order summary audit report with any identified orders for abdominal binders immediately addressed.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure, based on a comprehensive assessment of a resident, residents...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure, based on a comprehensive assessment of a resident, residents who used psychotropic drugs received gradual dose reductions, and behavioral interventions, unless clinically contraindicated, in an effort to discontinue these drugs for 2 of 4 residents (Residents #11 and #28) reviewed for unnecessary medications.
1. The facility failed to ensure Resident #11 had documentation to show GDR related to Seroquel.
2. The facility failed to ensure Resident #28 had documentation to show attempted GDR despite pharmacist recommendations.
These failures could place residents at risk from maintaining their highest practicable level of physical, mental, and psychosocial well-being, and adverse consequences related to medication therapy.
Findings Include:
1. Record review of Resident #11's admission record, dated 7/11/2023 , revealed a [AGE] year-old woman admitted to the facility on [DATE]. Resident #11 had diagnoses which included Multiple Sclerosis (a potentially disabling disease of the brain, spinal cord, and central nervous system), bipolar disorder (serious mental illness characterized by extreme mood swings), and mood disorder (any of a group of mental conditions characterized by persistent disturbance of mood, especially in the form of depression or euphoria or a combination of these).
Record review of Resident #11' quarterly MDS, dated [DATE] with an ARD of 6/6/2023, revealed no BIMS score because she was unable to complete the BIMS. The MDS documented she was moderately impaired related to cognitive skills for decision making. There were no potential indicators of psychosis, behaviors affecting others, rejection of care, or wandering or elopement behaviors. Resident #11 required one person assistance with bed mobility, transfers, walking, locomotion, dressing, eating, toileting, and personal hygiene. Resident #11 did not have Alzheimer's Disease and/or Non-Alzheimer's dementia diagnoses. Per the MDS, Resident #11 had diagnoses of depression and bipolar disorder. Resident #11 was prescribed and was administered antipsychotic and hypnotic medications seven of the seven days prior to the assessment.
Record review of Resident #11's care plan, updated 7/5/2023, revealed a focus on her multiple sclerosis with interventions which included medication administration, pain management, and OT, PT, and ST as required. The care plan documented a focus on her potential to be verbally abusive towards staff with interventions which included assessment and anticipation of needs and psychiatric and/or psychogeriatric consultation as needed. Resident #11's care plan did not include any planning related to her MI diagnoses.
Record review of Resident #11's medication report, dated 7/11/2023, revealed she had prescriptions for Lithium Carbonate 300 mg (antimanic agent) tablet two tablets once daily at bedtime for bipolar disorder, Seroquel 100 mg tablet (antipsychotic) one tablet once daily at bedtime for difficulty sleeping, Temazepam (benzodiazepines, edative-hypnotic)15 mg capsule one capsule once daily at bedtime for insomnia, and Tylenol with Codeine (opiate)#4 300-60 mg tablet one tablet every four hours as needed for pain.
Record review of Resident #11's orders report, dated 7/11/2023, revealed physicians' orders to monitor for side effects related to Seroquel (antipsychotic), Temazepam (Hypnotic sedative), and Lithium (mood stabilizer). The report documented physicians orders, dated 11/2/2021, for a referral for psychiatric care services.
Record review of the facility's EHR revealed contact with psychiatric services and Resident #11 for psychiatric care services in November 2021, January through August 2022, October through December 2022, and January through June 2023.
Record review of Resident #11's PASRR I, dated 2/26/2021, revealed sections C0100, C0200, and C0300 reported no diagnoses of MI, ID, or DD.
Record review of Resident #11's undated Form 1012 Mental Illness/Dementia Resident Review revealed she had no diagnosis of dementia and a diagnosis of mood disorder.
Record review of Resident #11's PASARR 1 dated 7/12/2023 revealed sections C0100, C0200, and C0300 reported no diagnoses of ID or DD, but a diagnosis of MI.
Record review of Resident #11's, June 2023 MAR, revealed she was administered two 300 mg tablets of Lithium Carbonate at 9:00 PM daily except 6/12/2023. The MAR documented she was administered 100 mg of Seroquel daily at 9:00 PM except 6/12/2023. Per the MAR, she received 15 mg of Temazepam daily at 9:00 PM except on 6/12/2023.
Record review of Resident #11's July 2023 MAR, dated 7/11/2023, revealed she was administered two 300 mg tablets of Lithium Carbonate at 9:00 PM daily from 7/1/2023 to 7/10/2023. The MAR documented she was administered 100 mg of Seroquel daily at 9:00 PM from 7/1/2023 to 7/10/2023. Per the MAR, she received 15 mg of Temazepam daily at 9:00 PM from 7/1/2023 to 7/10/2023.
Record review of Resident #11' Psychiatric Assessment, dated 3/1/2023, revealed informed consent provided for Temazepam 75 mg tablet one tablet daily at bedtime. The assessment documented medication dosage changes for the Temazepam in June, July, August, October, November, and December of 2022, and in January and February of 2023. The documentation did not include any GDR or other changes for the Seroquel prescription.
Record review of Resident #11's nursing note, dated 7/13/2023, created by ADON A, revealed a recommendation for discontinuance of Seroquel. The note documented the prescriber and Resident #11 agreed with the discontinuation. This was completed after the facility was made aware of concerns related to unnecessary psychotropic medications.
Interview on 7/23/2023 at 10:17 AM with Resident #11, she said the staff informed her of all her medications' names prior to administering them. Resident #11 said she recently had her Seroquel discontinued. Resident #11 said the Seroquel was discontinued to ensure she did not take too many medications. Resident #11 said she thought she may need the Seroquel added back to her medication regimen .
2. Record review of Resident #28's admission record, dated 7/11/2023, revealed [AGE] year-old man admitted on [DATE]. Resident #28 had diagnoses which included cerebral infarction (stroke, damage to tissues in the brain due to a loss of oxygen to the area), insomnia (trouble falling and/or staying asleep), and hemiplegia (paralysis of one side of the body) and hemiparesis (muscular weakness or partial paralysis restricted to one side of the body).
Record review of Resident #28's quarterly MDS, dated [DATE] with an ARD of 5/19/2023, revealed a BIMS score of 12, which indicated minimal cognitive disability or decline. The MDS documented he had no potential indicators of psychosis, behaviors affecting others, rejection of care, or wandering and/or elopement behaviors. Resident #28 required one or two-person assistance with bed mobility, transfers, walking, locomotion, dressing, toileting, and personal hygiene. The MDS revealed his diagnoses included stroke, hemiplegia and/or hemiparesis, and insomnia. The MDS documented he was administered antianxiety and antidepressant medications for seven of the seven days prior to the assessment.
Record review of Resident #28's, undated, care plan revealed a focus on his Melatonin use for insomnia with interventions including evaluation of causes of insomnia. The care plan documented a focus on his antidepressant use related to his depression with interventions which included education related to risks and benefits of the medication, medication administration, and monitoring for side effects. The care plan included a focus on his antianxiety medication use for anxiety disorder with interventions which included education related to risks and benefits of the medication, medication administration, and monitoring for side effects.
Record review of Resident #28's medication report, dated 7/11/2023, revealed his prescriptions included Buspirone (antianxiety) HCl 7.5 mg tablet one tablet three times daily for anxiety, Clonidine HCl 0.1 mg tablet one tablet every eight hours as needed for hypertension, Melatonin 10 mg tablet one tablet daily at bedtime for insomnia, and Paroxetine (antidepressant) HCl 30 mg tablet one tablet once daily for depression.
Record review of Resident #28's June 2023 MAR revealed he was administered a 10 mg tablet of Melatonin daily from 6/1/2023 through 6/30/2023 except 6/12 and 6/24/2023 at 9:00 PM for insomnia. The MAR documented he was administered a 30 mg tablet of paroxetine daily from 6/1/2023 through 6/30/2023 at 9:00 AM for depression. Per the MAR, Resident #28 was administered a 7.5 mg tablet of Buspirone HCl daily from 6/1/2023 through 6/30/2023 at 9:00 AM, 1:00 PM, and 5:00 PM for anxiety except at 1:00 PM on 6/11 and 6/18/2023, and at 5:00 PM on 6/17, 6/18, and 6/24/2023.
Record review of Resident #28's July 2023 MAR, dated 7/19/2023, revealed he was administered a 10 mg tablet of Melatonin daily from 7/1/2023 through 7/18/2023 at 9:00PM for insomnia. The MAR documented he was administered a 30 mg tablet of Paroxetine HCl daily from 7/1/2023 through 7/14/2023 at 9:00 AM for depression. The MAR revealed the prescription for Paroxetine HCl was discontinued on 7/14/2023. Per the MAR, Resident #28 was administered a 7.5 mg tablet of Buspirone HCl daily at 9:00 AM, 1:00 PM, and 5:00 PM from 7/1/2023 through 7/13/2023, and at 9:00 AM and 1:00 PM on 7/14/2023 for anxiety. The MAR documented the Buspirone was discontinued on 7/14/2023.
Record review of Resident #28's March 2023 MRR form revealed a recommendation for a possible GDR of his Melatonin, Paxil (Paroxetine HCl) and Buspar (Buspirone) because he had the same prescription since 9/2022. The form included an area for the physician/prescriber to agree , disagree, or make another comment. That area was not completed. The form was undated and unsigned.
Record review of Resident #28's June 2023 MRR form revealed a recommendation for a possible GDR of his Paxil (Paroxetine HCl) and Buspar (Buspirone) because he had the same prescription since 9/2022. The form included an area for the physician/prescriber to agree, disagree, or make another comment. That area was not completed. The form was undated and unsigned.
Record review of Resident #28's progress note, dated 7/13/2023 created by ADON A , revealed a GDR for Buspirone HCl to 5 mg one tablet three times daily and discontinuance of Paroxetine HCl 15 mg daily. The note documented the prescriber and Resident #28 agreed with the recommended GDR. This was completed after the facility was made aware of concerns related to unnecessary psychotropic medications.
Record review of Resident #28's physician's note, dated 7/14/2023 completed by DON A, revealed a prescription for Buspirone HCl 7.5mg tablet three times daily for anxiety. The note documented the reason for the change was a GDR. This was completed after the facility was made aware of concerns related to unnecessary psychotropic medications.
Record review of Resident #28's psychiatric assessments, dated 2/1/2023, 3/1/2023, 4/26/2023, and 6/14/2023, revealed consent was given to receive Paroxetine (Paxil) and Buspar (Buspirone).
Record review of Resident #28's psychiatric assessment, dated 7/13/2023, revealed prescriptions for Paroxetine (Paxil) and Buspar (Buspirone) were discontinued on 7/13/2023. The assessments documented the medications were discontinued because they were not prescribed to treat a specific diagnosis. The assessment was signed by a Psychiatric Nurse Practitioner.
Interview on 7/18/2023 at 9:07 AM with Resident #28 he said he did not know if his medications changed recently. Resident #28 said the facility staff did not speak to him when they administered his medications. Resident #28 said he was not informed when his medications were changed. Resident #28 said when the medication was administered, the staff just give him the medications and didn't tell him the names of the medications. Resident #28 said he would prefer to know what medications he was given and what the medications were treating so he felt more knowledgeable.
Interview on 7/14/2023 at 2:47 PM with DON A, she said the DON was responsible to ensure resident's consents were signed. DON A said without the signed consents, the resident would not know the risks and/or benefits of the medications. DON A said GDR's were to reduce medication for residents. DON A said if the GDR was not completed residents may receive unnecessary medications. Staff started working on the GDRs once surveyors started questions about them.
Interview on 7/20/2023 at 11:10 AM with DON A, she said she was responsible for reviewing the pharmacy recommendations which were made monthly. DON A said physicians were also required to review the recommendations. DON A said the recommendations in the binder were the opinion of the pharmacist consultant and the pharmacist consultant may not know the resident's medical history or intricacies as well as the physician. DON A said if a recommendation was not followed it would most likely not lead to serious harm to the residents because the residents had already been on the medications. DON A said the purpose of a GDR was to review medication dosages routinely to ensure their efficacy. DON A said a GDR was a means to gradually remove unnecessary medications from a resident's medication regimen. DON A said if a resident did not have a GDR, he/she may receive an unnecessary medication. DON A said when she was hired, she was unable to locate any pharmacist recommendations. DON A said she contacted the pharmacy, and they provided her recommendations from March 2023 and older. DON A said those recommendations were too old to act upon, so she began reviewing from June 2023. DON A said she received the June recommendations on July 9, 2023.
Record review of the facility's Medication Therapy policy, dated December 2017, revealed a policy statement which read It is the policy of the facility that medication being use for each resident shall be consistent with an individual's condition, prognosis, values, wishes, and responses to such treatments .the Director of Nursing (DON) and/or its designee shall be responsible for implementation .the resident's clinical record must contain a written order for all prescription and over-the-counter medications .the physician will identify situations where medications should be tapered, discontinued, or changed to another medication .the Consultant Pharmacist shall review each resident's medication regimen monthly .the Medical Director and Consultant Pharmacist shall collaborate to address issues of medication prescribing and monitoring with the practitioners and staff
Record review of the facility's Psychoactive Medication Gradual Dose Reduction (GDR) policy, dated July 2022, revealed a policy statement which read It is the policy of this facility that gradual dose reduction will be attempted for residents that are receiving psychoactive medication, unless clinically contraindicated to ensure that each resident will be enabled to achieve the highest level of functioning and will receive psychoactive medications only when they are necessary to treat medical, mood, behavioral, or psychiatric symptoms .the facility implements gradual dose reductions (GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medications .the Director of Nursing (DON) and/or its designee shall be responsible for implementation and enforcement .attempts will be documented during the quarter it was attempted .antipsychotic medications gradual dose reduction will be attempted unless clinically contraindicated .sedative/hypnotics gradual dose reductions will be attempted unless clinically contraindicated .Physician will be documented in the physician's progress of the clinical record
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5%. There...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5%. There were 4 errors out of 26 opportunities which resulted in a 15% error rate involving 3 of 3 residents (Resident #6, Resident #15, and Resident #27) and 2 of 2 employees (LVN A and MA A) observed during medication administration reviewed for medication error, in that:
-LVN A omitted Resident #27's oral rinse that was prescribed for him after a dental procedure.
-LVN A failed to give Resident #27 the correct multivitamin (MVI).
-MA A failed to give Resident #6 his Sucralfate (antacid) as directed, which was before meals.
-MA A failed to give Resident #15's delayed release aspirin (ASA) as prescribed.
These failures could affect residents and put them at risk for not receiving the intended therapeutic benefit of their medication and or adverse outcomes.
The findings were:
Resident #27
Record review of Resident #27's admission Record on 7/13/23 at 11:00am revealed he was a [AGE] year old male who admitted to the facility on [DATE] and readmitted on [DATE] with some of the following diagnoses, respiratory failure (condition in which blood does not have enough oxygen or has too much carbon dioxide), contractures of the left hand, left knee (a condition of shortening and hardening of muscles, tendons or other tissues, often leading to deformity and rigidity of joints), cerebral edema swelling in the brain caused by excessive fluid), candida stomatitis (fungal infection of the mouth), dysphagia (difficulty or discomfort in swallowing), aphasia (disorder that affects how a person communicates), non-traumatic intracerebral hemorrhage in cerebellum (bleeding or escape of blood into the cerebral hemisphere of the brain, resistance to multiple antimicrobial drugs, cerebral infarction (ischemic stroke-blood vessel blockage in the brain) and moderate protein calorie malnutrition (state of inadequate intake of food as a source of protein, calories and other essential nutrients and is characterized by some muscle wasting and loss of subcutaneous fat).
Record review on 7/13/23 at 11:03 am of Resident #27's physician order summary report dated active as of 7/13/23 had some of the following medication orders:
.Multivitamin Oral Tablet (Multiple Vitamin) Give 1 tablet via PEG-Tube one time a day .
.Peridex Mouth/Throat Solution 0.12% (Chlorhexidine Gluconate) 15 milliliter intrathecally (administration for drugs via an injection into the spinal canal), two times a day for infection-bacterial related to need for assistance with personal care and candida stomatitis.
Observation and interview of Resident #27's medication administration pass performed by LVN A on 7/13/23 at 8:08 am. LVN A explained to Resident #27 that she was going to give him morning medication. LVN A prepared Resident #27's medications by crushing them and mixing them in water to dissolve them. LVN A crushed and mixed OTC Multivitamin with minerals. LVN A did not have Resident #27's Peridex Mouth/Throat Solution 0.12% (Chlorhexidine Gluconate) 15 milliliter.
LVN A continued to administer Resident #27's remaining medications, including MVI with Minerals, via gravity to g-tube. LVN A said that Resident #27's Peridex mouth/throat solution 0.12% should be at his bedside because he had a dental procedure done a few days ago and his daughter had been keeping it at the bedside. When asked if that was standard practice to leave a prescribed solution/medication at the bedside, LVN A did not reply. LVN A then pointed to a bulletin board in Resident #27's room on the wall. The bulletin board had a note written in dry-erase marker that said the Peridex could be discontinued. When asked if that was where she received, clarified, or followed physician orders, LVN A remained silent. Resident #27's Peridex was omitted after LVN A was unable to locate the solution in the residents room or on the nursing or MA medication carts.
Record review on 7/13/23 at 10:32 am of Resident #27's MAR dated 7/1/2023-7/31/2023 revealed staff had documented the number 9 on July 1 through July 13th for the residents Peridex Mouth/Throat Solution 0.12% (Chlorhexidine Gluconate) 15 milliliter intrathecally two times a day for infection-bacterial related to need for assistance with personal care and candida stomatitis. Continued review of the MAR chart codes the number 9=Other/See Nurse Notes. There were no other nurse notes. Further record review revealed the order had a start date of 6/29/2023 and per MAR documentation the resident had not received it from 7/1/23 through 7/13/23.
Record review on 7/1/23 at 10:32 am of Resident #27's MAR dated 7/1/2023-7/31/2023 revealed LVN A documented that she had given Resident #27 MVI and not MVI with Minerals at 8:00am.
Resident #6
Record review of Resident #6's admission Record on 7/13/23 at 11:40 am revealed he was a [AGE] year old male who admitted to the facility on [DATE] and readmitted to the facility on [DATE] and again on 4/24/23 with the following diagnoses, quadriplegia (a pattern of paralysis which is when you cannot deliberately control or move your muscles and can affect a person from the neck down), colostomy status (a surgical operation in which a piece of the colon is diverted to an artificial opening in the abdominal wall so as to bypass a damaged part of the colon), chronic kidney disease, and hypertension (high blood pressure).
Record review on 7/13/23 at 11:45 am of Resident #6's physician order summary report dated active as of 7/01/23 had the following medication orders:
.Sucralfate Oral tablet 1 GM Give 1 tablet by mouth before meals and at bedtime for ulcers.
.Sennosides-Docusate Sodium Oral Tablet 8.6-50 MG Give 1 tablet by mouth two times day for constipation.
During an observation on 7/13/23 at 8:56 am MA A administered Sucralfate Oral tablet 1 GM Give 1 tablet by mouth before meals to Resident #6. When asked if Resident #6 had already eaten breakfast both Resident #6 and MA A said yes. MA A administer and administered Gerikot OTC 8.6 mg 1 tablet PO, the order was for Sennosides-Docusate Sodium Oral Tablet 8.6-50 MG Give 1 tablet by mouth. When surveyor asked MA A if Gerikot was the same as Sennosides-Docusate 8.6-50 MG, she said yes.
Record review on 7/13/23 at 11:47 am of Resident #6's MAR dated 7/1/2023 through 7/31/2023 revealed MA A documented that she had given Sucralfate Oral tablet 1 GM Give 1 tablet by mouth before meals at 7:00am.
Record review on7/13/23 at 11:48 am of Resident #6's MAR dated 7/1/2023 through 7/31/2023 revealed MA A documented that she had given Sennosides-Docusate Sodium Oral Tablet 8.6-50 MG Give 1 tablet by mouth at 8:00 am.
Resident #15
Record review of Resident #15's admission Record on 7/13/23 at11:43 am revealed he was a [AGE] year old male who admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses acute embolism and thrombosis of unspecified deep veins of lower extremity bilateral (embolism or thrombosis is a clot that moves through your bloodstream and in the bilateral lower extremities), hypertension (elevated/high blood pressure), paraplegia(paralysis of the legs and lower body, typically caused by spinal injury or disease)
Record review on 7/13/23 at 11:55 am of Resident #15's physician order summary report dated active as of 7/13/23 had the following medication orders:
.Ecotrin Low Strength Oral Tablet Delayed Release 81 MG (Aspirin) Give 1 tablet by mouth one time a day for pain.
Observation on 7/13/23 at 9:19 am MA A administered ASA 81 mg chewable to Resident #15. When MA A was asked if that was the correct aspirin, she said yes.
Record review on 7/13/23 at 11:37 am of Resident #15's MAR dated 7/1/2023 through 7/31/2023 revealed MA A documented that she had given Ecotrin Low Strength Oral Tablet Delayed Release 81 MG (Aspirin) Give 1 tablet by mouth one time a day for pain at 8:00am. Surveyor observation of MA A administering ASA 81 mg chewable to Resident #15.
In an interview with DON A on 7/13/23 at 4:58 pm she said they had identified some training needs of staff and were trying to follow up and get all of that done with everyone being newly hired within the last 30- 60 days.
Surveyor requested a policy and procedure on Medication Administration that included all routes on 7/13/23 from DON A and again on 7/15/23 from Administrator A and did not receive one prior to exit.
Record review of a facility provided policy and procedure titled Medication Therapy and dated with a Release Date: December 2017, contained no information on the actual administration of resident medications and did not include all routes.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the resident's medical record included documen...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the resident's medical record included documentation that indicated the resident either received the pneumococcal immunization or did not receive the pneumococcal immunization due to medical contraindication or refusal for 16 of 18 residnets (Residents #6, #7, #9, #12, #14, #18, #22, #25, #28, #31, #86, #87, #88, #89, #90 and #91) reviewed for influenza and pneumococcal immunizations, in that
- The facility failed to ensure there was documentation related to the pneumococcal immunization for Residents #6, #7, #9, #12, #14, #18, #22, #25, #28, #31, #86, #87, #88, #89, #90 and #91).
- The facility failed to ensure Resident #12 received a Pneumonia vaccine after it was requested by the resident. Resident #12 developed Pseudomonas Aeruginosa Pneumonia (PNA) (pneumonia) and was administered Levaquin 500mg tablet one tablet, once daily from January 9, 2023, to January 16, 2023.
These failures could affect residents and place them at risk illness and there physiological, psychological, and sociological needs not being met.
Findings included:
1Record review Resident #6's admission record, dated 7/14/2023, revealed a [AGE] year-old male, with an original admission date of 8/21/2020, an initial admission date of 1/10/2023 and an admission date of 4/24/2023. Resident #6 had diagnoses which included quadriplegia (a symptom of paralysis that affects all a person's limbs and body from the neck down) and pressure ulcer of other site, stage 4 (Stage IV. Full thickness skin loss with extensive destruction; tissue necrosis; or damage to muscle, bone, or supporting structure [such as tendon, or joint capsule]).
Record review of Resident #6's Quarterly MDS, dated [DATE], revealed he had a BIMS score of 15 out of 15, which indicated he was cognitively intact. Resident #6 was totally dependent on 2 staff members for bed mobility, dressing, and personal hygiene and was totally dependent on 1 staff member for eating and bathing and the activity of transfers, locomotion on and off the unit activity only occurred once or twice and required 2 staff. Resident #6 was also coded as having bilateral impairments to his lower extremities.
Record review of Resident #6's electronic medical record revealed there was no documentation for immunizations.
2. Record review of Resident # 9's admission Record revealed a [AGE] year-old male who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #9 had diagnoses which included: bipolar disorder unspecified (a mental health disorder associated with episodes of extreme mood swings ranging from depressive lows to manic highs), anxiety disorder (a mental health disorder characterized by feelings of worry and or fear and the inability to set aside those feelings, and restlessness that interfere with one's daily activities), depression (an illness characterized by persistent sadness and a loss of interest in activities and an inability to carry out daily activities), and seizures (a sudden, uncontrolled burst of electrical activity in the brain, that can cause changes in behavior, movements, feelings and levels of consciousness). He did not have a diagnosis of dementia.
Record review of Resident # 9's Annual MDS, dated [DATE], revealed a BIMS score of 13 out of 15, which indicated he was cognitively intact, and Section I Active Diagnoses reflected he was coded as having an active diagnosis of anxiety disorder and bipolar disorder. He was coded under Section N for Medications as having used or taken Antipsychotic medications for 7 days, and Antidepressant medications for 5 days. He was coded under Antipsychotic Medication Review, as 1. Yes-Antipsychotics were received on a routine basis only
Record review of Resident #9's Quarterly MDS, dated [DATE], revealed a BIMS score of 15 out of 15, which indicated his cognition was intact, and Section I Active Diagnoses revealed he was coded as having an active diagnosis of anxiety disorder, depression, and bipolar disorder. He was coded under Section N for Medications as having used or taken Antipsychotic medications for 7 days, Antianxiety medication for 7 days and Antidepressant medications for 7 days. He was coded under Antipsychotic Medication Review, as 1. Yes-Antipsychotics were received on a routine basis only
Record review of Resident #9's electronic medical record revealed there was no documentation for any immunizations and there were no signed informed consents for vaccinations.
3. Record review of Resident #12's admission record, dated 7/11/2023, revealed a [AGE] year-old man who was admitted to the facility on [DATE]. Resident #12 had diagnoses which included unspecified cerebrovascular disease (disorder resulting from inadequate blood flow in the vessels that supply the brain), hypertension (high blood pressure), atherosclerotic heart disease (condition where the arteries become narrowed and hardened due to buildup of fats in the artery wall), and unspecified nephritic syndrome (syndrome comprising signs of nephritis, which is kidney disease involving inflammation). The MDS did not include any documentation of a PNA diagnosis.
Record review of Resident #12's annual MDS, dated [DATE], with an ARD of 6/28/2023, revealed a BIMS score of 15, which indicated little to no cognitive impairment. He had no potential indicators of psychosis, behaviors affecting others, rejection of care, or wandering and/or elopement behaviors. Resident #12 required one-person assistance with bed mobility, transfers, walking, locomotion, dressing, toileting, and personal hygiene. His diagnoses included hypertension, renal (kidney) insufficiency, failure, or ESRD , and stroke. He received dialysis treatments. The MDS did not include a PNA diagnosis.
Record review of Resident #12's care plan, updated 7/5/2023, revealed a focus on his coronary artery disease with interventions which included medication administration, monitoring cholesterol, and monitoring for signs and symptoms of coronary distress.
Record review of Resident #12's medication report, dated 7/14/2023, revealed his prescriptions included Levaquin 500 mg tablet one tablet once daily for PNA. The prescription was ordered on 1/8/2023, initiated on 1/9/2023, and completed on 1/16/2023.
Record review of Resident #12's January 2023 MAR revealed he was administered one 500 mg tablet of Levaquin daily from 1/9/2023 through 1/15/2023 at 9:00 AM for PNA.
Record review of Resident #12's admission packet, completed on 4/20/2022, revealed an undated Guest Pneumonia Vaccine Informed Consent Form which was marked requesting he be given the pneumonia vaccine .
Record review of Resident #12's nursing note, completed on 1/11/2023, revealed Resident #12 was administered 500 mg of Levaquin for PNA.
Record review of Resident #12's health status note, completed on 7/14/2023, by DON A, revealed DON A had spoken to Resident #12 and he had rescinded his request for a pneumococcal vaccination.
Record review of Resident #12's vaccine report, dated 7/12/2023, revealed no documented vaccines since his admission to the facility.
Record review of Resident #12's progress notes, dated 6/5/2022 to 7/12/2023, revealed no documentation related to vaccine administration, refusal of vaccinations, vaccination education, or any other items related to vaccines.
Record review of Resident #12's admission forms, dated 4/20/2022, revealed and Influenza Vaccine Informed Consent Form that was unsigned and undated for either consent or denial of consent to receive the influenza vaccine. The admissions forms also contained a Guest Pneumonia Vaccine Informed Consent Form which was unsigned and undated. The Pneumonia Vaccine Informed Consent Form consent to receive the vaccine was marked, but there was no documentation of the vaccine being given. The form also included information related to the COVID-19 vaccine which was unfilled.
Interview on 7/15/2023 at 9:40 AM with Resident #12, he said he thought he had received the pneumococcal vaccine, but he could not remember. Resident #12 said he did not recall having pneumonia .
4. Record review of Resident #14's admission record, dated 7/14/2023, revealed a [AGE] year-old male with an initial admission date of 3/18/2021 and re-admission date of 11/8/2022. Resident #14 had diagnoses which included cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it) and unspecified Dementia (a range of neurological conditions affecting the brain that worsen over time. It is the loss of the ability to think, remember, and reason to levels that affect daily life and activities ).
5. Record review of Resident #18's admission record revealed a [AGE] year old female who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #18 had diagnoses which included respiratory failure ( a condition in which your blood does not have enough oxygen or has too much carbon dioxide), morbid (severe) obesity due to excess calories, cardiomegaly (abnormal enlargement of the heart), Down Syndrome ( a congenital [born with], condition characterized by a distinctive pattern of physical characteristics including a flattened skull, pronounced folds of skin in the inner corners of the eyes, large tongue, and short stature and by some degree of limitation of intellectual ability and social practical skills. Usually arises from a defect involving chromosome 21), and edema (condition of excess watery fluid collecting in the cavities or tissues of the body).
Record review of Resident #18's Quarterly MDS, dated [DATE], revealed she had a BIMS score of 8 out of 15, which indicated she had moderate cognitive impairment in decision making and required supervision and set-up assistance with bed mobility, transfers, locomotion on and off the unit, eating, and toilet use. She required supervision and 1 staff member assistance with dressing and personal hygiene and was coded as having no impairments to any extremities.
Record review of Resident #18's electronic medical record revealed there was no documentation for any immunizations and there were no signed informed consents for vaccinations.
6. Record review of Resident # 22's admission record, dated 7/11/2023, revealed a [AGE] year-old woman who was admitted to the facility on [DATE]. Resident #22 had diagnoses which included cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area), dementia (group of symptoms that affects memory, thinking and interferes with daily life), MDD (mood disorder that causes a persistent feeling of sadness and loss of interest), adjustment disorder (short term condition arising due to difficulty in managing the stressful life changes such as coping with work-related problems, loss of loved ones, or relationship issues that leads to significant impairment in functioning), delusional disorder (mixed, false conviction in something that is not real or shared by other people), and unspecified psychosis (diagnosis assigned to individuals who are experiencing symptoms of schizophrenia or other psychotic symptoms, but do not meet the full diagnostic criteria for schizophrenia or another more specific psychotic disorder).
Record review of Resident # 22's annual MDS, dated [DATE], with an ARD of 4/11/2023, revealed she was rarely and/or never understood and a BIMS was not conducted. She was severely impaired related to cognitive skills for daily decision making. Resident # 22 had no potential indicators of psychosis, behaviors affecting others, rejection of care, or wandering or elopement behaviors. She required one or two-person assistance with bed mobility, transfers, locomotion, dressing, eating, toileting, and personal hygiene. Her diagnoses included stroke, non-Alzheimer's dementia, depression, and psychotic disorder.
Record review of Resident # 22's, undated, care plan reflected a focus on her dementia induced behavioral concerns with interventions which included medication administration, explanation of the medical procedures to be performed, monitoring for inappropriate behavior episode, and provision of activities which are of interest. The care plan included a focus on Resident # 22's impaired cognitive function related to dementia with interventions which included provision of consistent care and medication review.
Record review of Resident # 22's immunization report, dated 7/14/2023, revealed no documentation of any pneumococcal immunizations between 1/1/2000 and 7/31/2023.
Observation on 7/11/2023 at 9:14 AM of Resident # 22 revealed she was sleeping on an air mattress in her room.
7. Record review of Resident #28's admission record, dated 7/11/2023, revealed [AGE] year-old man admitted to the facility on [DATE]. Resident #28 had diagnoses which included cerebral infarction (stroke, damage to tissues in the brain due to a loss of oxygen to the area), insomnia (trouble falling and/or staying asleep), and hemiplegia (paralysis of one side of the body) and hemiparesis (muscular weakness or partial paralysis restricted to one side of the body).
Record review of Resident #28's quarterly MDS, dated [DATE], with an ARD of 5/19/2023, revealed a BIMS score of 12, which indicated minimal cognitive disability or decline. The BIMS documented he had no potential indicators of psychosis, behaviors affecting others, rejection of care, or wandering and/or elopement behaviors. Resident #28 required one or two-person assistance with bed mobility, transfers, walking, locomotion, dressing, toileting, and personal hygiene. His diagnose included stroke, hemiplegia and/or hemiparesis, and insomnia. He was administered antianxiety and antidepressant medications for seven of the seven days prior to the assessment.
Record review of Resident #28's, undated, care plan revealed a focus on his Melatonin use for insomnia with interventions which included evaluation of causes of insomnia. The care plan documented a focus on his antidepressant use related to his depression with interventions which included education related to risks and benefits of the medication, medication administration, and monitoring for side effects. The care plan included a focus on his antianxiety medication use for anxiety disorder with interventions which included education related to risks and benefits of the medication, medication administration, and monitoring for side effects.
Record review of Resident #28's immunization report, dated 7/12/2023, revealed no documentation of any immunizations provided between 1/1/2020 through 7/31/2023.
8. Record review of Resident #31's admission Record revealed a [AGE] year-old male who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #31 had diagnoses which included, supraventricular tachycardia (a faster than normal heart rate beginning above the 2 lower chambers of the heart), type II diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), weakness, hypotension (low blood pressure), dysphagia (swallowing problems occurring in the mouth and or throat), and cerebral infarction (also called an ischemic stroke, occurs as a result of disrupted blood flow to the brain, due to problems with the blood vessels that supply it). Resident #31 did not have a diagnosis of gastrostomy tube listed on his admission record under the subheading Diagnosis Information.
Record review Resident #31's annual MDS, dated [DATE], revealed he was not coded for speech clarity, his ability to make himself understood or his ability to understand others. In section C Cognitive Patterns of the MDS, he was coded that a BIMS could not be conducted or attempted because Resident #31 had been coded as being rarely or never understood. His SAMS indicted he was severely impaired in his cognitive skills for daily decision making. He was coded as having no behaviors and required the extensive assistance of 2 staff for bed mobility and personal hygiene and required extensive assistance of 1 staff for dressing, eating, and toilet use. He was coded as activity did not occur, for transfers, walking in room or corridor, locomotion on and off unit and was totally dependent on 1 staff for bathing. He had both upper and lower extremity impairments to one side of his body. He was coded in section K of the MDS for Swallowing/Nutritional Status as having a feeding tube-nasogastric or abdominal (PEG) and that he received a 51% or more proportion of his total calories through tube feeding, while a resident and during entire 7 day look back period of the MDS. His CAA summary and care planning identified Feeding Tube as a care area.
Record review of Resident #31's Quarterly MDS, dated [DATE], revealed he was not coded for speech clarity, his ability to make himself understood or his ability to understand others. In section C Cognitive Patterns of the MDS, he was coded that a BIMS could not be conducted or attempted because Resident #31 had been coded as being rarely or never understood. His SAMS indicted her was severely impaired in his cognitive skills for daily decision making. He was coded as having no behaviors and required the extensive assistance of 2 staff for bed mobility and personal hygiene and required extensive assistance of 1 staff for dressing, eating, and toilet use. He was coded as activity did not occur, for transfers, walking in room or corridor, locomotion on and off unit and was totally dependent on 1 staff for bathing. He had both upper and lower extremity impairments to one side of his body. He was coded in section K of the MDS for Swallowing/Nutritional Status as having a feeding tube-nasogastric or abdominal (PEG) and that he received a 51% or more proportion of his total calories through tube feeding, while a resident and during entire 7 day look back period of the MDS.
Record review revealed Resident #31's electronic medical record revealed there was no documentation for any immunizations and there were no signed informed consents for vaccinations.
9. Record review of Resident #89's admission sheet, dated 7/11/2023, reflected an [AGE] year-old male who was admitted to the facility on [DATE]. Resident #89 had diagnoses which included atherosclerotic heart disease (thickening or hardening of the arteries) and hypertension ([high blood pressure] is when the pressure in your blood vessels is too high [140/90 mmHg or higher]).
Record review of the admission MDS assessment was attempted but the assessment was not complete.
Record review of Resident #86's baseline care plan, dated 7/1/2023, revealed care plans to address ADL's and medication.
Record review of Resident #86's electronic medical record revealed there was no documentation for immunizations to include pneumonia or influenza vaccination.
10. Record review of Resident #87's admission record, dated 7/12/2023, revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #87 had diagnoses which included acute respiratory failure (often caused by a disease or injury that affects your breathing, such as pneumonia, opioid overdose, stroke, or a lung or spinal cord injury) and atherosclerotic heart disease (thickening or hardening of the arteries).
Record review of Resident # 87's admission MDS assessment was requested but not received .
Record review of Resident #87's care plan, dated 5/25/2023, revealed plan areas included to address falls and nutrition.
Record review of Resident #87's electronic medical record revealed there was no documentation for immunizations to include pneumonia or influenza vaccination.
Observation and interview of Resident #87 on 7/11/2023 at 10:33 am. Revealed Resident #87 was sitting in her wheelchair groomed, no bruising or injuries were observed. She said she felt overall pleased with the services and care provided, she added sometimes the weekend staff are short in numbers, but the facility gets everything done.
11. Record review of Resident #88's admission record, dated 7/12/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #88 had diagnoses which included chronic obstructive pulmonary disease (a group of diseases that cause airflow blockage and breathing-related problems) and bacterial pneumonia (is an infection that affects one or both lungs. It causes the air sacs, or alveoli, of the lungs to fill up with fluid or pus).
Record review of Resident #88's electronic medical record revealed there was no documentation for immunizations to include pneumonia or influenza vaccination.
12. Record review of Resident #89's admission record, dated 7/14/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident 89 had diagnoses which included: chronic obstructive pulmonary disease or COPD (refers to a group of diseases that cause airflow blockage and breathing-related problems. It includes emphysema and chronic bronchitis), Type I Diabetes Mellitus, insulin-dependent diabetes, is a chronic condition (in this condition, the pancreas makes little or no insulin. Insulin is a hormone the body uses to allow sugar {glucose] to enter cells to produce energy) and Malignant Neoplasm of prostate (prostate cancer is a disease in which malignant [cancer] cells form in the tissues of the prostate).
Record review of Resident #89's admissions MDS, dated [DATE], revealed a BIMS score of 15 out of 15, which indicated he was cognitively intact. Resident #89 required supervision to total dependence with one-person physical assistance with his ADL's. Resident #89 had an indwelling catheter and was frequently incontinent with his bowels. Section O of the MDS assessment (Special Treatments Procedures, and Programs) revealed that he required oxygen therapy.
Record review of Resident #89's 48-hour baseline care plan, with an effective date of 7/12/2023, and admission date of 6/22/2023, revealed he required assistance to total dependence with his ADL's, he required anticoagulants, oxygen, and pain medication
Record review of Resident #89's electronic medical record revealed there was no documentation for immunizations to include pneumonia, or influenza vaccination
Observation and attempted interview on 7/11/2023 at 10:38 AM of Resident #89 revealed the resident was sitting in bed groomed and no odors present. His oxygen was in place, the oxygen tubing was tangled, the surveyor's requested a nurse to come assist.
13. Record review of Resident #90's admission record, dated 7/17/2023, revealed an [AGE] year-old female who was admitted to the facility on [DATE]. Resident #90 had diagnoses which included paroxysmal atrial fibrillation (occurs when a rapid, erratic heart rate begins suddenly and then stops on its own within 7 days) and acute respiratory failure (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient).
Record review of Resident #90's admission MDS assessment, dated 7/6/2023, revealed a BIMS score of 15 out of 15, which indicated the resident was cognitively intact. She required extensive assistance with 1-person physical assistance with ADL's.
Record review of Resident #90's Baseline care plan, dated 7/1/2023, revealed a care plan for antidepressants.
Record review of Resident #90's electronic medical record revealed there was no documentation for immunizations to include pneumonia, or influenza vaccination.
14. Record review of Resident #91's admission record, dated 7/14/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #91's diagnoses were blank.
Record review of Resident #91's electronic medical record revealed a baseline care plan was created on 7/12/2023 .
Record review of Resident #91's discharge MDS, dated [DATE], revealed the BIMS score was blank. Section C1000 revealed a score of 1, modified independence, some difficulty in new situations only in cognitive skills for daily decision making. Resident #91 required extensive assistance with his ADL's.
Record review of the patient information report from Resident #91's hospital record, dated 5/17/2023, reflected Resident #91 was on palliative care and his diagnoses included dysphagia following cerebral infarction (swallowing disorder), chronic kidney disease, stage 3 (Stage 3 CKD , your kidneys have mild to moderate damage, and they are less able to filter waste and fluid out of your blood), unspecified protein-calorie malnutrition (The lack of sufficient energy or protein to meet the body's metabolic demands), type 2 diabetes mellitus (It is characterized by high levels of sugar in the blood. Type 2 diabetes is also called type 2 diabetes mellitus and adult-onset diabetes), and gastrostomy status (a surgical procedure used to insert a tube, often referred to as a G-tube, through the abdomen and into the stomach. Gastrostomy is used to provide a route for tube feeding).
Record review of Resident #91's electronic medical record revealed there was no documentation for immunizations to include pneumonia, or influenza vaccination.
Interview on 7/12/2023 at 10:39 AM with DON A and Admin A revealed the Admin had been employed by the facility since 06/10/2023. DON A said the pneumococcal vaccine list on the facility's vaccination report may be incorrect because the vaccines could have been given beyond the dates of the report. DON A said the influenza vaccination is most likely correct on the facility's vaccination report . DON A said she had the information related to short term residents COVID vaccination, but it was not yet uploaded to the system. DON A said it was possible the immunization record was not complete as it was not entered into the EHR system, and the information may be in a binder. DON A said she would not assume Resident #12 had not received the influenza or pneumococcal vaccines because it was not in the EHR. DON A said she would speak to Resident #12 and/or his family to determine if the vaccines and/or consent was given. DON A said the information may not have been entered into the EHR. Admin A said the medical records department had just begun 7/10/2023 . DON A said she had the list of vaccinations and boosters and needed to add them in as historical. DON A said the risk of pneumococcal vaccine would be determined based his history and history of pneumonia .
Interview on 7/14/2023 at 1:35 PM with the CNO, she said she knew there were broken systems at the facility including infection control and weight management. The CNO said the facility had plans in place to address the broken systems. The CNO said the facility had just received access to tracking information related to immunizations. The CNO said it had taken two weeks to obtain that information. The CNO said the facility planned to update all information in their EHR related to vaccinations, and then offer vaccinations to residents based on historical data. The CNO said the facility received access to the immunization tracking information on 7/14/2023. The CNO said the facility was retesting all the residents for TB and would also be offering pneumococcal vaccinations. The CNO said the facility's plan was to get historical immunization data and then to move forward.
Interview on 7/15/2023 at 9:59 AM with the CNO, she said the facility's residents were not provided the pneumococcal immunization in accordance with the CDC guidelines. The CNO said resident's were not provided both doses of the pneumococcal immunization as required for their age. The CNO said the facility would be offering all residents in the facility the pneumococcal vaccination on 7/15/2023 .
Interview on 7/20/2023 at 11:10 AM with DON A, she said the broken immunization tracking systems was in place at the facility when she was hired could have led to residents not receiving vaccinations, they were eligible for. DON A said if residents did not receive the vaccinations as they were eligible for, they could have developed preventable infectious diseases and/or illness.
Record review of the facility's current immunization report for all residents, all units, all floors, from 1/1/2020 to 7/31/2023, dated 7/10/2023, revealed eighteen of thirty-five residents were listed on the report as receiving one or more vaccinations.
Record review of the facility's current pneumococcal vaccination report for all residents, all units, all floors, from 1/1/2015 through 7/11/2023 dated 7/15/2023 revealed two residents, refused the vaccination, one 3/13/2022, and one resident, Resident #30, was To Be Determined for the Pneumovax Dose 2 vaccination with no date associated.
Record review of the facility's current pneumococcal vaccination report for all residents, all units, all floors, from 7/1/2018 through 7/11/2023 dated 7/15/2023 revealed one resident, refused the vaccine, one resident, Resident #23, received the Pneumovax Dose 1 vaccination one 3/13/2022, and one resident, Resident #20, was TBD for the Pneumovax Dose 2 vaccination with no date associated.
Record review of the facility's Pneumococcal Plan policy dated June 2022 read in part .the policy of this facility to prevent, control and management of pneumococcal disease ., .the Director of Nursing (DON) and/or its designee shall be responsible for implementation and enforcement of this policy ., .obtain a physician's order prior to administration of the pneumococcal vaccine ., .monitor residents for 72 hours for any change of condition ., and .active surveillance of all respiratory illness will be conducted on an on-going basis .
Record review of the facility's General Vaccine Guidelines policy, dated November 2017, revealed a policy statement which read It is the policy of this facility to control offer vaccinations to residents and staff that aid in preventing infectious disease unless the vaccine is medically contraindicated, or the resident has already been vaccinated. The policy further read in part .the Director of Nursing (DON) and/or its designee shall be responsible for implementation and enforcement of this policy ., and .the resident or legal representative will be provided information and education regarding the benefits and potential side effects of the vaccinations .
Record review of the facility's, undated, Immunization for Vaccine Preventable Disease employee policy revealed a policy statement which read It is the policy of this facility that certain individuals receive vaccines. This policy specifies the vaccines that an employee or contractor providing direct resident care must receive, based on the risk that employee or contractor presents to residents. The policy further read in part .require covered individuals to receive vaccines for vaccine preventable diseases ., .include procedures for verifying whether a covered individual has complied with the policy ., require the health care facility to maintain a written or electronic record of each covered individual's compliance with or exemption from the policy ., and include disciplinary actions the health care facility is authorized to take against a covered individual who fails to comply with the policy .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0801
(Tag F0801)
Could have caused harm · This affected most or all residents
Based on interview and record review the facility failed to employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, taki...
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Based on interview and record review the facility failed to employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, taking into consideration resident assessments, individual plans of care and the number, acuity and diagnoses of the facility's resident population.
The facility failed to ensure a qualified dietitian or other clinically qualified nutrition professional was employed either full-time, part-time, or on a consultant basis.
This failure could place residents at risk of not having their nutritional needs met, weight loss, and an increased risk for wounds.
The findings include:
Interview on 7/18/2023 at 10:05 AM with MDS LVN, revealed she had been employed by the facility since 06/19/23. The MDS LVN said section K was completed by the dietary manager or dietician.
Interview on 7/19/2023 at 3:20 PM with the CNO, she said the facility had reviewed and updated all the care plans for residents identified with unplanned or unexpected weight loss. The CNO said Resident #32's care plan was updated at that same time. The CNO said the dietician reviewed the plan and made changes which included a fortified diet, multivitamin, and fish oil. The CNO was informed the care plan did not include any specific information related to an actual unplanned or unexpected weight loss. The CNO said she would review the care plan.
Interview on 9/15/2023 at 12:37 PM with the DON revealed the facility had no documentation of, or knowledge, of a dietician either contracted by or on staff with the facility during the months of April 2023, May 2023, June 2023, and/or July 2023.
Record review of the facility's Nutritional Assessment policy, dated November 2017, read in part .it is the policy of the facility to have a nutritional assessment, including nutritional status and risk factors for impaired nutrition, shall be conducted for each resident .the Dietician, in conjunction with the Dietary Supervisor will conduct a nutritional assessment for each resident upon admission and as indicated by a change in condition that places the resident at risk for impaired nutrition .residents who are receiving enteral nutrition support, the nutritional assessment shall include gathering information and documenting why the enteral nutrition is medically necessary .a weight loss/gain regimen will be initiated for a cognitively capable resident with his/her approval and involvement .if a resident decline to participate in a weight loss goal, the Dietician will document the resident's wishes, and those wishes will be respected
CONCERN
(F)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Administration
(Tag F0835)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to be administered in a manner that enabled it to use its...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest, practicable physical, mental, and psychosocial well-being of each resident for 2 of 35 residents (Resident #27 and Resident #31) reviewed for residents' administration.
-LVN A failed to properly check Resident #27's gastrostomy tube placement as ordered prior to administration of any medications.
-LVN A attempted to administer Resident #27's medications by plunger pushing them into his gastrostomy tube instead of administering to gravity.
-LVN A failed to check Resident #27 for residual prior to administering medications.
-The facility failed to ensure Resident #31's gastrostomy tube did not become dislodged twice after the discontinuation of his order for an abdominal binder.
-The facility failed to ensure Resident #31 had a valid/accurate physician order for the discontinuation of Resident #31's gastrostomy tube binder.
-The facility failed to ensure RN or DON coverage in the absence of the DON.
-The facility failed to ensure there was a designee to assume the DON's responsibilities during the two on-going facility Immediate Jeopardy's.
-The facility failed to ensure they had an IP (Infection Preventionist) in place in the DON's absence.
-The facility failed to ensure nursing staff competencies were in place regarding tracheostomy and gastrostomy tube care.
-The facility failed to ensure physician's orders were obtained from a physician or appropriate designee prior to implementation of those orders.
-The facility failed to ensure all staff's criminal background checks and/or employee misconduct checks were reviewed prior to the employee's working with residents.
These failures could affect residents and place them at risk of receiving substandard care, missed care, and care not in accordance with physician's orders.
Findings included:
Resident #27
Record review of Resident #27's admission Record on 7/13/2023 at 11:00am revealed he was a [AGE] year old male who admitted to the facility on [DATE] and readmitted on [DATE] with some of the following diagnoses, respiratory failure (condition in which blood does not have enough oxygen or has too much carbon dioxide), contractures of the left hand, left knee (a condition of shortening and hardening of muscles, tendons or other tissues, often leading to deformity and rigidity of joints), cerebral edema swelling in the brain caused by excessive fluid), candida stomatitis (fungal infection of the mouth), dysphagia (difficulty or discomfort in swallowing), aphasia (disorder that affects how a person communicates), non-traumatic intracerebral hemorrhage in cerebellum (bleeding or escape of blood into the cerebral hemisphere of the brain, resistance to multiple antimicrobial drugs, cerebral infarction (ischemic stroke-blood vessel blockage in the brain) and moderate protein calorie malnutrition (state of inadequate intake of food as a source of protein, calories and other essential nutrients and is characterized by some muscle wasting and loss of subcutaneous fat).
Record review on 7/13/2023 at 11:03 am of Resident #27's physician order summary report dated active as of 7/13/23 had the following medication orders:
.Check G-tube placement by aspirating gastric contents before feeding or before giving medications every shift.
.GTube: Check for residual prior to feeding/medication administration Q shift. Hold feeding/medication & Notify MD if residual >100ML .
Observation and interview of Resident #27's medication administration pass performed by LVN A on 7/13/2023 at 8:08 am. LVN A explained to Resident #27 that she was going to give him morning medication. LVN A prepared Resident #27's medications by crushing them and mixing them in water to dissolve them. LVN A came to the bedside without a stethoscope and there was no stethoscope at the resident bedside. LVN A removed an enteral feeding and irrigation syringe from labeled and dated (7/13/2023) package at the bedside. She removed the plunger from the syringe and without visualizing Resident #27's abdomen or actual gastrostomy tube site. LVN A aspirated water from a cup at the bedside and injected water into Resident #27's g-tube. LVN A did not check Resident #27's g-tube for placement by auscultating (listening with a stethoscope) for bowel sounds, visualizing the site to ensure the tube had not become dislodged and or was not infected or compromised in any way. LVN A did not aspirate gastric contents as ordered to ensure there was no residual before she pushed a syringe full of water into Resident #27's g-tube. Surveyor stopped LVN A and asked her if that was the way she normally checked a resident for g-tube placement and she stated, yes, if it flushes then it is good to use. When asked if that was the way she had been trained to check for g-tube placement, she said she had only worked at the facility for 2 months. When asked if she had any facility training during the 2 months she had been working, LVN A smiled and said, she did not want to get anyone into trouble. LVN A tried to resume the medication administration pass and was stopped again by surveyor when LVN A aspirated the first medication out of the cup she had used to crush and mix Resident #27's medication with water and began to push the medication into Resident #27's g-tube as if giving an injection. When asked to stop and asked if that was how she was trained to administer g-tube medications, LVN A did not reply. LVN A then said that she was not really pushing the medications. When asked why she had the plunger inside the syringe and her thumb on the barrel in a pushing motion like giving an injection, she said, I was just pushing a little. When asked if she knew how to administer g-tube medications to gravity, she replied, oh yes. She then demonstrated by removing the plunger from the syringe and allowed the second medication to filter through Resident #27's g-tube via gravity. She looked at surveyor and stated, Is this the way you want me to give it? Surveyor asked LVN A to stop the medication administration and requested DON A to Resident #27's bedside. LVN A continued to quickly administer Resident #27's remaining medications, via gravity to g-tube, despite surveyor request to stop prior to DON A's arrival. LVN A did not follow physician orders to Give H2O 5ML PGT between each medication, during that time.
Administrator A, DON A, ADON, Wound Care Nurse and Maintenance Director arrived at Resident #27's bedside. LVN A walked out of Resident #27's room. DON A called LVN A back into Resident #27's room and asked LVN A what happened. LVN A remained silent. Surveyor explained to DON A, ADON and Administrator A, that LVN A had not checked for g-tube placement with auscultation, did not check for residual as ordered and did not have a stethoscope. DON A said that the nurses did not have stethoscopes on their carts but could get them. DON A said that LVN A did not know where to get a stethoscope. LVN A remained silent. Surveyor then explained observation of LVN A pushing medication through Resident #27's g-tube. DON A said she was speechless and the ADON, Wound Care Nurse, Maintenance and Administrator A walked out of the room. DON A said that LVN A would need to be trained/re-trained. DON A said that regarding flushing GT with water before and after medication administration, water and medication should be done by gravity. DON A said she had only worked at facility for a few weeks and had not had time to check all the nurses for competencies. DON A said she would be the one responsible for training/re-training nursing staff and would have to conduct a one-on-one training with LVN A.
In an interview with DON A on 7/13/2023 at 4:58 pm she was notified by surveyor of medication error rate that was greater than 5% and significant medication errors with Resident #27's gastrostomy tube medication administration. DON A said they (new facility administration), had identified training needs of staff and were trying to follow up and get all of that done with everyone being new.
Surveyor requested a policy and procedure on Medication Administration that included all routes on 7/13/2023 from DON A and again on 7/15/2023 from Administrator A and did not receive one prior to exit.
Record review revealed LVN B was given in-service and competency training on 7/13/2023 after the medication administration pass.
Record review of a facility provided policy and procedure titled Medication Therapy and dated with a Release Date: December 2017, contained no information on the actual administration of resident medications and did not include all routes.
Record review of a facility provided policy and procedure titled Gastrostomy and Jejunostomy Care with a Release Date: December 2017, contained only information on site care and did not include the administration of medication via a gastrostomy tube.
Resident #31
Observation on 7/19/2023 at 2:53 pm with the ADON of Resident #31 who was not wearing any abdominal binder. Resident #31 had a bandage to the left side of his abdomen, and the ADON said it was from Resident #31 pulling out his G-tube and having to go to the ED to have it reinserted.
Record review on 7/12/2023 at 11:38 am of resident #31's admission Record revealed he was a [AGE] year-old male who admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses, supraventricular tachycardia (a faster than normal heart rate beginning above the 2 lower chambers of the heart), type II diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), weakness, hypotension (low blood pressure), dysphagia (swallowing problems occurring in the mouth and or throat), and cerebral infarction (also called an ischemic stroke, occurs as a result of disrupted blood flow to the brain, due to problems with the blood vessels that supply it). Resident #31 did not have a diagnosis of gastrostomy tube listed on his admission record under the subheading Diagnosis Information.
Record review on 7/12/2023 at 12:02 pm of Resident #31's annual MDS dated [DATE] revealed he was not coded for speech clarity, his ability to make himself understood or his ability to understand others. In section C Cognitive Patterns of the MDS, he was coded that a BIMS could not be conducted or attempted because Resident #31 had been coded as being rarely or never understood. His SAMS indicted her was severely impaired in his cognitive skills for daily decision making. He was coded as having no behaviors and required the extensive assistance of 2 staff for bed mobility and personal hygiene and required extensive assistance of 1 staff for dressing, eating, and toilet use. He was coded as activity did not occur, for transfers, walking in room or corridor, locomotion on and off unit and was totally dependent on 1 staff for bathing. He had both upper and lower extremity impairments to one side of his body. Continued record review revealed he was coded in section K of the MDS for Swallowing/Nutritional Status as having a feeding tube-nasogastric or abdominal (PEG) and that he received a 51% or more proportion of his total calories through tube feeding, while a resident and during entire 7 day look back period of the MDS. His CAA summary and care planning identified Feeding Tube as a care area.
Record review on 7/13/2023 at 12:05 pm of Resident #31's Quarterly MDS dated [DATE] revealed he was not coded for speech clarity, his ability to make himself understood or his ability to understand others. In section C Cognitive Patterns of the MDS, he was coded that a BIMS could not be conducted or attempted because Resident #31 had been coded as being rarely or never understood. His SAMS indicted her was severely impaired in his cognitive skills for daily decision making. He was coded as having no behaviors and required the extensive assistance of 2 staff for bed mobility and personal hygiene and required extensive assistance of 1 staff for dressing, eating, and toilet use. He was coded as activity did not occur, for transfers, walking in room or corridor, locomotion on and off unit and was totally dependent on 1 staff for bathing. He had both upper and lower extremity impairments to one side of his body. Continued record review revealed he was coded in section K of the MDS for Swallowing/Nutritional Status as having a feeding tube-nasogastric or abdominal (PEG) and that he received a 51% or more proportion of his total calories through tube feeding, while a resident and during entire 7 day look back period of the MDS.
Record review on 7/12/2023 at 1:33pm of Resident #31's Treatment administration Record (TAR) dated 7/1/2023-7/31/2023 revealed the following: ABDOMINAL BINDER TO BE WORN AT ALL TIMES, every shift CHECK TO ENSURE BINDER IN PLACE. Start date-02/27/20223 0600. Further record review revealed Resident #31 was documented as having the binder ON at 6am and 6pm on 7/1/23, 7/2/23, 7/3/23 and 7/4/23. Resident #31 was documented as having the abdominal binder ON at 6am on 7/5/23, 7/8/23 and 7/9/23. Resident #31 was documented as having the abdominal binder OFF at 6am on 7/6/23, 7/7/23, 7/10/23 and 7/11/23. Resident #31 was documented as having the abdominal binder OFF at 6pm on 7/5/23 through 7/11/23.
Record review on 7/14/2023 at 9:33 am of Resident #31's physician order listing report dated Order Status: Active, completed, Discontinued Order Date Range: 08/01/2022-07/01/2023 revealed an order for ABDOMINAL BINDER TO BE WORN AT ALL TIMES, every shift CHECK TO ENSURE BINDER IN PLACE .Order Status .Active .Revision Date .02/27/2023.
Interview with DON A on 7/18/2023 at 2:22 pm regarding nursing documentation on Resident #31's TAR indicating Resident #31 was documented as having the abdominal binder OFF at 6am on 7/6/23, 7/7/23, 7/10/23 and 7/11/23. Resident #31 was documented as having the abdominal binder OFF at 6pm on 7/5/23 through 7/11/23, according to his TAR dated 7/1/2023-7/31/2023. DON A said she was unaware that the nurses had been documenting that Resident #31's abdominal binder was OFF. DON A said she would have to look at everything and get back to surveyor, as she was not sure and was not familiar with Resident #31.
Record review on 7/19/2023 at 3:04 pm of Resident #31's Discontinue Order, revealed Order Summary ABDOMINAL BINDER TO BE WORN AT ALL TIMES every shift CHECK TO ENSURE BINDER IN PLACE .Created Date: 7/18/2023 at 3:30pm .Created By: DON A .Discontinued Date: 7/18/2023 at 3:30pm .Communication Method: Phone .Ordered By: Physician A .Reason for Discontinue: discontinue.
Record review on 7/19/2023 at 3:09 pm of Resident #31's Nurse's note with an Effective Date: 07/18/2023 at 10:30pm revealed the following entry: Note Text: At around 2200 upon entering residents' room .found the residents covers wet. Found him to have his PEG Tube laying on the sheets. The balloon was partially deflated. Called DON (A) and residents' wife to let them know what happened. Called for an ambulance and called report to Hospital A ER .
Record review on 7/19/2023 at 3:10 pm of Resident #31's Nurse's note dated 7/19/23 at 12:40am read in part: Resident back from ER. Drsg dry and intact. Transferred to bed. Was accompanied by 2 EMT's. Resident cleaned and clean bedding in place. Will continue to monitor and pass on in report. DON (A) notified that he was back.
Telephone interview on 7/20/2023 at 11:09 am with DON A who said that got the order to discontinue Resident #31's abdominal binder because after speaking with his direct care staff, they said he had not pulled on his tube in a while and of course that same night after the order was discontinued, the tube deflated and came out. DON A said she contacted Resident #31's doctor to get the order to d/c the order. DON A said that according to staff reports, Resident #31 had a history of pulling out his G-tube and assumed at one point, he needed the binder, but that the staff had reported Resident #31 had not exhibited that behavior in a while.
In a telephone interview with Physician A on 7/20/2023 at 2:34 pm, Physician A said he did not recall giving an order for Resident #31's abdominal binder to be discontinued.
Telephone interview on 7/20/2023 at 3:21 pm with PA A, who said that he did not speak with DON A regarding Resident #31 and did not recall ever giving her an order to discontinue Resident #31's abdominal binder. PA A said he was familiar with Resident #31 and knew that Resident #31 had history of pulling out his G-tube. PA A said he was not comfortable with DON A's story and that DON A had created a telephone order to d/c the abdominal binder. PA A said he was going to speak with DON A and also check with Physician A and would follow up with surveyor.
Follow up telephone interview with DON A on 7/20/2023 at 3:35 pm who said that she never spoke with PA A and stated, I ran the order for the discontinuation of the abdominal binder past Physician A in a casual conversation. When asked if she had seen Physician A at the facility, DON A replied, No. When asked if she spoke with Physician A via telephone as the written order indicated, DON A replied, Not actually. DON A said that she left Physician A, a voicemail message that said if he was not ok with the d/c order, to call her back and since he never called her back, she said she assumed he was ok with the d/c order.
In a follow up interview with PA A on 7/20/2023 at 3:37 pm he said that DON A had put the order in Resident #31's EMR over the weekend to D/C Resident 331's abdominal binder and never spoke with him or Physician A. PA A said he was aware that Resident #31's G-tube had come out on 7/18/2023 and that the resident had been sent to the hospital to have it reinserted. PA A via that it was an unfortunate outcome for Resident #31, because everyone knew he would pull his G-tube out.
Record review on 7/20/2023 at 3:42 pm of Resident #31's EMR physician orders revealed there were no orders for any abdominal binder to be in place for Resident #31.
Observation of Resident #31 on 7/20/2023 at 3:58 pm with MA A and Resident #31 had an abdominal binder in place.
Subsequent record review on 7/20/2023 at 4:05 pm of Resident #31's EMR physician orders revealed a new order dated 7/20/2023 at 4:13 pm entered by wound Care Nurse for Abdominal Binder in place every shift Active 7/20/2023 5:00pm.
Interview on 7/20/2023 at 4:14 pm with the Wound Care Nurse who said she never spoke with Physician A or PA A regarding Resident #31's abdominal binder order. She said that DON A had d/c' d Resident #31's abdominal binder and that she was only helping the ADON and entered the order. Wound Care Nurse said she entered the order based on IDT meeting they had just had. She said Resident #31's orders for his abdominal binder had been discussed by the team. Wound Care Nurse said that Resident #31's G-tube had become dislodged again last night and that they got an order to put the binder back on. Wound Care Nurse said that the ADON spoke with PA A or Physician A and got the order.
Interview with CNO on 7/20/2023 at 4:42 pm who said she was unsure who obtained the order for Resident #31's abdominal binder.
Interview on 7/20/2023 at 4:43 pm with DON B, she said that it was her understanding that DON A had accidentally discontinued Resident #31's abdominal binder ore and that the facility had simply put the order back in. DON B said she was only covering at the facility for 7/20/23 and did not know who would be covering DON on DON A's absence.
Follow up interview on 7/20/2023 at 4:45 pm with the CNO she said that the ADON had spoken with Resident #31's PA A and that the Wound Care Nurse was simply helping by entering the order into Resident #31's EMR. When asked if that was the facilities policy and procedure for obtaining and transcribing physician orders, CNO said no, it was not the facilities policy and procedure to have one nurse speak with the physician and another nurse to enter the order.
Interview on 7/20/2023 a 4:51 pm with the ADON who said she got the order for Resident #31's abdominal binder from PA A because she was the nurse on the floor today actually working with the resident. She said that when she got to the facility that morning between 7-7:30 am Resident #31 already had the abdominal binder on. She said she received report that Resident #31 had pulled his G-tube out again and had been sent to the ER for reinsertion again for the second day in a row and had come back from ER somewhere over the course of the night shift on 7/19/23. She said she spoke with PA A after Resident #31's noon medication administration pass and was told to make Resident #31's abdominal binder a standing order, and not to remove that order. She said by the time she came off the floor and went to the IDT, she ended up telling the wound care nurse about the order, because she was entering orders during the IDT meeting. She said she completed the IDT meeting during her lunch break (late lunch) and was back on the floor until 6pm.
Telephone interview with PA A on 7/20/2023 at 5:02 pm he said that the facility nurse (unsure who) had just called him and asked for a standing order for Resident #31's abdominal binder because his previous order had been d/c' d by DON A in error. He said he knew about the resident's first ER visit but did not know about the second time he pulled out his G-Tube. He said that was twice in 48 hours and that was too much.
Record review on 7/20/2023 at 5:15 pm of Resident #31's medical records from Hospital A revealed in part, Date: 7/19/2023. Reason for Visit. G-TUBE OUT. Chief complaint: 66 y/o male pt presents to ER via EMS from (facility name) with report of dislodged GTUBE; per nursing home staff, states she noticed GTUBE was dislodged around 7pm; pt was seen at this facility early this am for same complaint .
Record review on 7/20/2023 at 5:17 pm of Resident #31's undated care plan revealed a focus related to an alteration in his well-being. The focus dated 7/20/23 documented he had pulled his gastronomy tube out twice. Per the focus, Resident #31 would have an abdominal binder in place to prevent the behavior of pulling out his G-tube, in the future.
Resident #31 was also identified as having significant weight loss as part of the facility's ongoing Immediate Jeopardy for weight-loss.
Interview on 7/14/2023 at 1:07 pm with ADON she said that said she only completed one tb vaccination since she began working at the facility and she is unsure who is responsible for completing employee screening for vaccinations.
Interview on 7/14/2023 at 5:50 pm with DON A and Administrator A, she said that IP was responsible for reading the TB and the IP is the ADON. A policy and procedure for TB was requested when asked why there were no TB information for staff, they did not have an answer. Administrator A said that centralized HR would set TB screening up to coordinate with new staff and DON A said that since she got to the facility, they are doing the 2 step and if they had the TB done it should be in their employee files.
Interview and record review on 7/14/ 2023 at 5:50 pm continued with Administrator A, and Chief Nursing Officer, Administrator A said he had previously provided proof of the ADON's IP training. The Administrator provided completed modules but no certificate of completed IP training. The Chief Nursing Officer said the ADON had completed all the modules for the IP training, but she had not actually taken the final exam and had not completed her IP certification training. She said the ADON had been working the unit/floor and would work on completing the exam today., The facility conducted mandatory competency training for all nursing staff on 7/14/2023 related to tracheostomy and gastronomy care. The facility could not provide any documentation of nursing competency training prior to that date.
Interview on 7/15/2023 10:55 am with the Chief Nursing Officer regarding immunizations, that was requested she said that the facility had just received the information from Im-[NAME] and it took 2 weeks to get that access, added they literally just got it yesterday afternoon (7/14/2023) and would have started to update resident immunizations. She said today they are going over every resident. She said pour first plan was to get access to Im-[NAME] and get historical data. She said we got some information from the facility electronic medical record on infection control She said they were also pulling the staff information from Im-[NAME].
Interview on 7/15/2023 at 11:00 am with the Chief Nursing Officer, she said that they are in the process of hiring a clinical educator to conduct training and had ads out, they had just not gotten any qualified applicants.
Interview and record review on 7/15/2023 at time unknown with the Chief Nursing Officer she confirmed that the ADON's IP training was complete and provided the Infection Preventionist certificate on completion for the ADON.
Interview on 7/19/2023 at time unknown, interview with Administrator A, VP of Operations and Chief Nursing Officer, said that DON A will be out sick, she had a family emergency.
Interview on 7/20/2023 at 1:49 pm with DON B, she said she had arrived at the facility at approximately 1:00 pm on 7/20/2023. DON B said she worked about seven hours on 7/19/2023 and was unsure whether she would be returning to the facility to maintain RN/DON coverage in the absence of DON A. DON B said she was unaware of the plans and/or procedures in place from either of the 2 IJ POR's for the ongoing Immediate Jeopardy at the facility.
Interview on 7/22/2023 at 2:00 p.m. with the HR Executive Assistant, she said that she was responsible for completing EMR/NAR checks for employment and that EMR/NAR checks were supposed to be completed prior to hire. She stated she began her employment at the facility on 06/13/2022 and CNA A was hired prior to her employment. She stated CNA A was hired by another HR Director. She stated she understood the risk of not completing EMR/NAR's checks prior to employment and how it could put residents at risk of abuse.
Record review of CNA A's personnel file revealed a hire date of 1/3/2023 and EMR/NAR check was completed on 1/7/2023.
Interview on 7/22/2023 at 3:04 on with the VP of Operations, Chief Nursing officer and former weekend supervisor (DON C), he notified the surveyors that Administrator A would not be returning to the facility and they were working on replacing the former Administrator A.
Interview on 7/28/2023 at 11:51 am with DON C and Administrator B, they said that the ADON and Wound care nurse walked out and refused to work today so now they are trying to hire replacements for those positions.
Interview with on date unknown and time unknown with the VP of Operations who required clarification on what a POR was. The VP of Operations said he would have to check who would be assigned the DON's role related to the ongoing Immediate Jeopardy POR's. He said that DON B would be returning on 7/21/2023 to cover for DON A, and that the company had other RNs at other sister facilities who could cover if needed. The VP of Operations reported that the Chief Nursing Officer had a California RN license and was in the building as well.
Interview on 7/29/2023 at 12:11 pm with the HR Executive Assistant, she said that she was responsible for completing EMR/NAR checks for employment and that EMR/NAR checks were supposed to be completed prior to hire. She stated she began her employment at the facility on 06/13/2022 and CNA A was hired prior to her employment. She stated CNA A was hired by another HR Director. She stated she understood the risk of not completing EMR/NAR's checks prior to employment and how it could put residents at risk of abuse. She said that she has received training on the hiring process, which includes processing the application, I-9, criminal background, EMR, checking the OIG and licensure, as applicable prior to hire and tuberculosis screening in place either from a previous screening, tb reading or read by administration prior to going on the floor to work with residents.
Record review of the facility's payroll timecard report dated 1/1/2023 to 1/15/2023 revealed CNA A began working her first shift on 1/4/2023 prior to being screened for employment.
Record review of the facilities policy entitled Employee Screening dated July 1019 read in part . prior to hiring any new employees, a background check will be completed to determine if potential new employees are eligible for hire; any potential employees with a certificate or license will be verified prior to hire; the state registry will be reviewed and contacted to determine if potential employees are employable or not; the office of the inspector general exclusion list will be checked for each potential employee prior to hire.
CONCERN
(F)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to establish and maintain an infection prevention and control program d...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 14 of 18 residents (Residents #6, #9, #12, #14, #18, #22, #28, #31, #86, #87, #88, #89, #90 and #91) reviewed for infection control and prevention.
- The facility failed to track, observe trends, and/or monitor infectious diseases in the facility including pneumonia.
This failure could place residents at risk of becoming infected with a preventable infections disease, becoming ill, and death.
Findings include:
1. Record review Resident #6's admission record, dated 7/14/2023, revealed a [AGE] year-old male, with an original admission date of 8/21/2020, an initial admission date of 1/10/2023 and an admission date of 4/24/2023. Resident #6 had diagnoses which included quadriplegia (a symptom of paralysis that affects all a person's limbs and body from the neck down) and pressure ulcer of other site, stage 4 (Stage IV. Full thickness skin loss with extensive destruction; tissue necrosis; or damage to muscle, bone, or supporting structure [such as tendon, or joint capsule]).
Record review of Resident #6's Quarterly MDS, dated [DATE], revealed he had a BIMS score of 15 out of 15, which indicated he was cognitively intact. Resident #6 was totally dependent on 2 staff members for bed mobility, dressing, and personal hygiene and was totally dependent on 1 staff member for eating and bathing and the activity of transfers, locomotion on and off the unit activity only occurred once or twice and required 2 staff. Resident #6 was also coded as having bilateral impairments to his lower extremities.
2. Record review of Resident # 9's admission Record revealed a [AGE] year-old male who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #9 had diagnoses which included: bipolar disorder unspecified (a mental health disorder associated with episodes of extreme mood swings ranging from depressive lows to manic highs), anxiety disorder (a mental health disorder characterized by feelings of worry and or fear and the inability to set aside those feelings, and restlessness that interfere with one's daily activities), depression (an illness characterized by persistent sadness and a loss of interest in activities and an inability to carry out daily activities), and seizures (a sudden, uncontrolled burst of electrical activity in the brain, that can cause changes in behavior, movements, feelings and levels of consciousness). He did not have a diagnosis of dementia.
Record review of Resident # 9's Annual MDS, dated [DATE], revealed a BIMS score of 13 out of 15, which indicated he was cognitively intact, and Section I Active Diagnoses reflected he was coded as having an active diagnosis of anxiety disorder and bipolar disorder. He was coded under Section N for Medications as having used or taken Antipsychotic medications for 7 days, and Antidepressant medications for 5 days. He was coded under Antipsychotic Medication Review, as 1. Yes-Antipsychotics were received on a routine basis only
Record review of Resident #9's Quarterly MDS, dated [DATE], revealed a BIMS score of 15 out of 15, which indicated his cognition was intact, and Section I Active Diagnoses revealed he was coded as having an active diagnosis of anxiety disorder, depression, and bipolar disorder. He was coded under Section N for Medications as having used or taken Antipsychotic medications for 7 days, Antianxiety medication for 7 days and Antidepressant medications for 7 days. He was coded under Antipsychotic Medication Review, as 1. Yes-Antipsychotics were received on a routine basis only
3. Record review of Resident #12's admission record, dated 7/11/2023, revealed a [AGE] year-old man who was admitted to the facility on [DATE]. Resident #12 had diagnoses which included unspecified cerebrovascular disease (disorder resulting from inadequate blood flow in the vessels that supply the brain), hypertension (high blood pressure), atherosclerotic heart disease (condition where the arteries become narrowed and hardened due to buildup of fats in the artery wall), and unspecified nephritic syndrome (syndrome comprising signs of nephritis, which is kidney disease involving inflammation). The MDS did not include any documentation of a PNA diagnosis.
Record review of Resident #12's annual MDS, dated [DATE], with an ARD of 6/28/2023, revealed a BIMS score of 15, which indicated little to no cognitive impairment. He had no potential indicators of psychosis, behaviors affecting others, rejection of care, or wandering and/or elopement behaviors. Resident #12 required one-person assistance with bed mobility, transfers, walking, locomotion, dressing, toileting, and personal hygiene. His diagnoses included hypertension, renal (kidney) insufficiency, failure, or ESRD , and stroke. He received dialysis treatments. The MDS did not include a PNA diagnosis.
Record review of Resident #12's care plan, updated 7/5/2023, revealed a focus on his coronary artery disease with interventions which included medication administration, monitoring cholesterol, and monitoring for signs and symptoms of coronary distress.
Record review of Resident #12's medication report, dated 7/14/2023, revealed his prescriptions included Levaquin 500 mg tablet one tablet once daily for PNA. The prescription was ordered on 1/8/2023, initiated on 1/9/2023, and completed on 1/16/2023.
Record review of Resident #12's January 2023 MAR revealed he was administered one 500 mg tablet of Levaquin daily from 1/9/2023 through 1/15/2023 at 9:00 AM for PNA.
Record review of Resident #12's admission packet, completed on 4/20/2022, revealed an undated Guest Pneumonia Vaccine Informed Consent Form which was marked requesting he be given the pneumonia vaccine .
Record review of Resident #12's nursing note, completed on 1/11/2023, revealed Resident #12 was administered 500 mg of Levaquin for PNA.
Record review of Resident #12's health status note, completed on 7/14/2023, by DON A, revealed DON A had spoken to Resident #12 and he had rescinded his request for a pneumococcal vaccination.
Record review of Resident #12's vaccine report, dated 7/12/2023, revealed no documented vaccines since his admission to the facility.
Record review of Resident #12's progress notes, dated 6/5/2022 to 7/12/2023, revealed no documentation related to vaccine administration, refusal of vaccinations, vaccination education, or any other items related to vaccines.
Record review of Resident #12's admission forms, dated 4/20/2022, revealed and Influenza Vaccine Informed Consent Form that was unsigned and undated for either consent or denial of consent to receive the influenza vaccine. The admissions forms also contained a Guest Pneumonia Vaccine Informed Consent Form which was unsigned and undated. The Pneumonia Vaccine Informed Consent Form consent to receive the vaccine was marked, but there was no documentation of the vaccine being given. The form also included information related to the COVID-19 vaccine which was unfilled.
Interview on 7/15/2023 at 9:40 AM with Resident #12, he said he thought he had received the pneumococcal vaccine, but he could not remember. Resident #12 said he did not recall having pneumonia .
4. Record review of Resident #14's admission record, dated 7/14/2023, revealed a [AGE] year-old male with an initial admission date of 3/18/2021 and re-admission date of 11/8/2022. Resident #14 had diagnoses which included cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it) and unspecified Dementia (a range of neurological conditions affecting the brain that worsen over time. It is the loss of the ability to think, remember, and reason to levels that affect daily life and activities ).
5. Record review of Resident #18's admission record revealed a [AGE] year old female who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #18 had diagnoses which included respiratory failure ( a condition in which your blood does not have enough oxygen or has too much carbon dioxide), morbid (severe) obesity due to excess calories, cardiomegaly (abnormal enlargement of the heart), Down Syndrome ( a congenital [born with], condition characterized by a distinctive pattern of physical characteristics including a flattened skull, pronounced folds of skin in the inner corners of the eyes, large tongue, and short stature and by some degree of limitation of intellectual ability and social practical skills. Usually arises from a defect involving chromosome 21), and edema (condition of excess watery fluid collecting in the cavities or tissues of the body).
Record review of Resident #18's Quarterly MDS, dated [DATE], revealed she had a BIMS score of 8 out of 15, which indicated she had moderate cognitive impairment in decision making and required supervision and set-up assistance with bed mobility, transfers, locomotion on and off the unit, eating, and toilet use. She required supervision and 1 staff member assistance with dressing and personal hygiene and was coded as having no impairments to any extremities.
6. Record review of Resident # 22's admission record, dated 7/11/2023, revealed a [AGE] year-old woman who was admitted to the facility on [DATE]. Resident #22 had diagnoses which included cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area), dementia (group of symptoms that affects memory, thinking and interferes with daily life), MDD (mood disorder that causes a persistent feeling of sadness and loss of interest), adjustment disorder (short term condition arising due to difficulty in managing the stressful life changes such as coping with work-related problems, loss of loved ones, or relationship issues that leads to significant impairment in functioning), delusional disorder (mixed, false conviction in something that is not real or shared by other people), and unspecified psychosis (diagnosis assigned to individuals who are experiencing symptoms of schizophrenia or other psychotic symptoms, but do not meet the full diagnostic criteria for schizophrenia or another more specific psychotic disorder).
Record review of Resident # 22's annual MDS, dated [DATE], with an ARD of 4/11/2023, revealed she was rarely and/or never understood and a BIMS was not conducted. She was severely impaired related to cognitive skills for daily decision making. Resident # 22 had no potential indicators of psychosis, behaviors affecting others, rejection of care, or wandering or elopement behaviors. She required one or two-person assistance with bed mobility, transfers, locomotion, dressing, eating, toileting, and personal hygiene. Her diagnoses included stroke, non-Alzheimer's dementia, depression, and psychotic disorder.
Record review of Resident # 22's, undated, care plan reflected a focus on her dementia induced behavioral concerns with interventions which included medication administration, explanation of the medical procedures to be performed, monitoring for inappropriate behavior episode, and provision of activities which are of interest. The care plan included a focus on Resident # 22's impaired cognitive function related to dementia with interventions which included provision of consistent care and medication review.
Observation on 7/11/2023 at 9:14 AM of Resident # 22 revealed she was sleeping on an air mattress in her room.
7. Record review of Resident #28's admission record, dated 7/11/2023, revealed [AGE] year-old man admitted to the facility on [DATE]. Resident #28 had diagnoses which included cerebral infarction (stroke, damage to tissues in the brain due to a loss of oxygen to the area), insomnia (trouble falling and/or staying asleep), and hemiplegia (paralysis of one side of the body) and hemiparesis (muscular weakness or partial paralysis restricted to one side of the body).
Record review of Resident #28's quarterly MDS, dated [DATE], with an ARD of 5/19/2023, revealed a BIMS score of 12, which indicated minimal cognitive disability or decline. The BIMS documented he had no potential indicators of psychosis, behaviors affecting others, rejection of care, or wandering and/or elopement behaviors. Resident #28 required one or two-person assistance with bed mobility, transfers, walking, locomotion, dressing, toileting, and personal hygiene. His diagnose included stroke, hemiplegia and/or hemiparesis, and insomnia. He was administered antianxiety and antidepressant medications for seven of the seven days prior to the assessment.
Record review of Resident #28's, undated, care plan revealed a focus on his Melatonin use for insomnia with interventions which included evaluation of causes of insomnia. The care plan documented a focus on his antidepressant use related to his depression with interventions which included education related to risks and benefits of the medication, medication administration, and monitoring for side effects. The care plan included a focus on his antianxiety medication use for anxiety disorder with interventions which included education related to risks and benefits of the medication, medication administration, and monitoring for side effects.
8. Record review of Resident #31's admission Record revealed a [AGE] year-old male who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #31 had diagnoses which included, supraventricular tachycardia (a faster than normal heart rate beginning above the 2 lower chambers of the heart), type II diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), weakness, hypotension (low blood pressure), dysphagia (swallowing problems occurring in the mouth and or throat), and cerebral infarction (also called an ischemic stroke, occurs as a result of disrupted blood flow to the brain, due to problems with the blood vessels that supply it). Resident #31 did not have a diagnosis of gastrostomy tube listed on his admission record under the subheading Diagnosis Information.
Record review Resident #31's annual MDS, dated [DATE], revealed he was not coded for speech clarity, his ability to make himself understood or his ability to understand others. In section C Cognitive Patterns of the MDS, he was coded that a BIMS could not be conducted or attempted because Resident #31 had been coded as being rarely or never understood. His SAMS indicted he was severely impaired in his cognitive skills for daily decision making. He was coded as having no behaviors and required the extensive assistance of 2 staff for bed mobility and personal hygiene and required extensive assistance of 1 staff for dressing, eating, and toilet use. He was coded as activity did not occur, for transfers, walking in room or corridor, locomotion on and off unit and was totally dependent on 1 staff for bathing. He had both upper and lower extremity impairments to one side of his body. He was coded in section K of the MDS for Swallowing/Nutritional Status as having a feeding tube-nasogastric or abdominal (PEG) and that he received a 51% or more proportion of his total calories through tube feeding, while a resident and during entire 7 day look back period of the MDS. His CAA summary and care planning identified Feeding Tube as a care area.
Record review of Resident #31's Quarterly MDS, dated [DATE], revealed he was not coded for speech clarity, his ability to make himself understood or his ability to understand others. In section C Cognitive Patterns of the MDS, he was coded that a BIMS could not be conducted or attempted because Resident #31 had been coded as being rarely or never understood. His SAMS indicted her was severely impaired in his cognitive skills for daily decision making. He was coded as having no behaviors and required the extensive assistance of 2 staff for bed mobility and personal hygiene and required extensive assistance of 1 staff for dressing, eating, and toilet use. He was coded as activity did not occur, for transfers, walking in room or corridor, locomotion on and off unit and was totally dependent on 1 staff for bathing. He had both upper and lower extremity impairments to one side of his body. He was coded in section K of the MDS for Swallowing/Nutritional Status as having a feeding tube-nasogastric or abdominal (PEG) and that he received a 51% or more proportion of his total calories through tube feeding, while a resident and during entire 7 day look back period of the MDS.
9. Record review of Resident #89's admission sheet, dated 7/11/2023, reflected an [AGE] year-old male who was admitted to the facility on [DATE]. Resident #89 had diagnoses which included atherosclerotic heart disease (thickening or hardening of the arteries) and hypertension ([high blood pressure] is when the pressure in your blood vessels is too high [140/90 mmHg or higher]).
Record review of the admission MDS assessment was attempted but the assessment was not complete.
Record review of Resident #86's baseline care plan, dated 7/1/2023, revealed care plans to address ADL's and medication.
10. Record review of Resident #87's admission record, dated 7/12/2023, revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #87 had diagnoses which included acute respiratory failure (often caused by a disease or injury that affects your breathing, such as pneumonia, opioid overdose, stroke, or a lung or spinal cord injury) and atherosclerotic heart disease (thickening or hardening of the arteries).
Record review of Resident # 87's admission MDS assessment was requested but not received .
Record review of Resident #87's care plan, dated 5/25/2023, revealed plan areas included to address falls and nutrition.
Observation and interview of Resident #87 on 7/11/2023 at 10:33 am. Revealed Resident #87 was sitting in her wheelchair groomed, no bruising or injuries were observed. She said she felt overall pleased with the services and care provided, she added sometimes the weekend staff are short in numbers, but the facility gets everything done.
11. Record review of Resident #88's admission record, dated 7/12/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #88 had diagnoses which included chronic obstructive pulmonary disease (a group of diseases that cause airflow blockage and breathing-related problems) and bacterial pneumonia (is an infection that affects one or both lungs. It causes the air sacs, or alveoli, of the lungs to fill up with fluid or pus).
12. Record review of Resident #89's admission record, dated 7/14/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident 89 had diagnoses which included: chronic obstructive pulmonary disease or COPD (refers to a group of diseases that cause airflow blockage and breathing-related problems. It includes emphysema and chronic bronchitis), Type I Diabetes Mellitus, insulin-dependent diabetes, is a chronic condition (in this condition, the pancreas makes little or no insulin. Insulin is a hormone the body uses to allow sugar {glucose] to enter cells to produce energy) and Malignant Neoplasm of prostate (prostate cancer is a disease in which malignant [cancer] cells form in the tissues of the prostate).
Record review of Resident #89's admissions MDS, dated [DATE], revealed a BIMS score of 15 out of 15, which indicated he was cognitively intact. Resident #89 required supervision to total dependence with one-person physical assistance with his ADL's. Resident #89 had an indwelling catheter and was frequently incontinent with his bowels. Section O of the MDS assessment (Special Treatments Procedures, and Programs) revealed that he required oxygen therapy.
Record review of Resident #89's 48-hour baseline care plan, with an effective date of 7/12/2023, and admission date of 6/22/2023, revealed he required assistance to total dependence with his ADL's, he required anticoagulants, oxygen, and pain medication
Observation and attempted interview on 7/11/2023 at 10:38 AM of Resident #89revealed the resident was sitting in bed groomed and no odors present. His oxygen was in place, the oxygen tubing was tangled, the surveyor's requested a nurse to come assist.
13. Record review of Resident #90's admission record, dated 7/17/2023, revealed an [AGE] year-old female who was admitted to the facility on [DATE]. Resident #90 had diagnoses which included paroxysmal atrial fibrillation (occurs when a rapid, erratic heart rate begins suddenly and then stops on its own within 7 days) and acute respiratory failure (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient).
Record review of Resident #90's admission MDS assessment, dated 7/6/2023, revealed a BIMS score of 15 out of 15, which indicated the resident was cognitively intact. She required extensive assistance with 1-person physical assistance with ADL's.
Record review of Resident #90's Baseline care plan, dated 7/1/2023, revealed a care plan for antidepressants.
14. Record review of Resident #91's admission record, dated 7/14/2023, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #91's diagnoses were blank.
Record review of Resident #91's electronic medical record revealed a baseline care plan was created on 7/12/2023 .
Record review of Resident #91's discharge MDS, dated [DATE], revealed the BIMS score was blank. Section C1000 revealed a score of 1, modified independence, some difficulty in new situations only in cognitive skills for daily decision making. Resident #91 required extensive assistance with his ADL's.
Record review of the patient information report from Resident #91's hospital record, dated 5/17/2023, reflected Resident #91 was on palliative care and his diagnoses included dysphagia following cerebral infarction (swallowing disorder), chronic kidney disease, stage 3 (Stage 3 CKD , your kidneys have mild to moderate damage, and they are less able to filter waste and fluid out of your blood), unspecified protein-calorie malnutrition (The lack of sufficient energy or protein to meet the body's metabolic demands), type 2 diabetes mellitus (It is characterized by high levels of sugar in the blood. Type 2 diabetes is also called type 2 diabetes mellitus and adult-onset diabetes), and gastrostomy status (a surgical procedure used to insert a tube, often referred to as a G-tube, through the abdomen and into the stomach. Gastrostomy is used to provide a route for tube feeding).
Interview with DON A on 7/13/2023 at 4:23 PM, she said there was no additional infection tracking and trending documented other than what was in the binder . DON A said the facility had no infection in the building in May 2023. DON A said there may be additional information related to COVID in the building in January and May 2023. DON A said she would review the facility's documentation and provide any additional infection tracking and trending information from June 2022 through the present.
Interview on 7/14/2023 at 1:35 PM with the CNO, she said she knew there were broken systems at the facility including infection control and weight management. The CNO said the facility had plans in place to address the broken systems. The CNO said the facility had just received access to tracking information related to immunizations. The CNO said it had taken two weeks to obtain that information. The CNO said the facility planned to update all information in their EHR related to vaccinations, and then offer vaccinations to residents based on historical data. The CNO said the facility received access to the immunization tracking information on 7/14/2023. The CNO said the facility was retesting all the residents for TB and would also be offering pneumococcal vaccinations. The CNO said the facility's plan was to get historical immunization data and then to move forward.
Interview on 7/16/2023 at 10:43 AM with the CNO, she said the facility recently begun to monitor and compile information to track and review trends of infections in the facility . The CNO said the facility's infection control tracking and trending documentation was limited to what was in the facility's Infection Control binder and was limited to April, May, June, and July of 2023. The CNO said the facility had technical difficulties with their EHR. The CNO said the facility reached out to the EHR's manufacturer with fifteen specific resident concerns for the facility. DON A said the facility was creating a more accurate plan to monitor the use of antibiotic use and infections in the facility.
Interview on 7/20/2023 at 11:10 AM with DON A, she said the broken immunization tracking systems was in place at the facility when she was hired could have led to residents not receiving vaccinations, they were eligible for. DON A said if residents did not receive the vaccinations as they were eligible for, they could have developed preventable infectious diseases and/or illness.
Record review of the facility's infection control tracking and trending documentation revealed documentation for April 2023, June 2023, and July 2023. There was no documentation for any other month in 2022 or 2023. The tracking and trending did not document the one positive COVID result in January 2023 and one in March 2023 .
Record review of the facility's Scope of Infection Control Program policy dated July 2022 read in part .the infection control program is a comprehensive compilation of policies and procedures
Record review of the facility's Infection Control Preventionist policy, dated June 2022, read in part the Infection Control Preventionist assumes the responsibility for the Infection Control Program of the facility .collaborates with all levels of nursing personnel as well as with facility consultants, physicians and department managers and other department employees in assessing needs for infection control prevention, control, implementation, and management
Record review of the facility's Infection Control Surveillance policy, dated June 2022, revealed a policy statement which read The facility shall complete an antimicrobial and infection list for tracking surveillance .this policy's implementation will be monitored by the Infection Control Preventionist .the facility shall establish a system for surveillance based upon national standards of practice and the facility assessment .process surveillance is the review of practices by staff directly related to resident care .outcome surveillance is another component of a system of identification in which consist the collecting/documenting data on individual resident cases and comparing the collected data to standard written definitions of infections .surveillance monitoring will facilitate capturing and reviewing on a regular basis practices and environmental conditions .surveillance of residents will include capturing the use of redundant antimicrobial coverage
Record review of the facility's Infection Control Surveillance policy, dated December 2016, revealed a policy statement which read The facility shall complete an antimicrobial and infection list for tracking and surveillance .this policy's implementation will be monitored by the Infection Control Preventionist .asses all residents for any/all changes in symptoms or conditions .request for cultures and/or diagnostic testing should only follow if a resident has clinical signs and/or symptoms .all new employees shall have a baseline health assessment .all new employees and volunteers shall have a two-step tuberculin testing .surveillance monitoring will facilitate capturing and reviewing on a regular basis practices and environmental conditions .monitoring shall look at epidemiology report (positive cultures and antimicrobial utilization reports to assist ICP in maintaining and carrying out the antimicrobial stewardship .
Record review of the facility's Infection Control Line Listing policy, dated December 2016, revealed a policy statement which read The facility shall collect information that will provide data for reporting, evaluating, and maintaining records for type of infections among residents and personnel. The policy further read in part .this policy's implementation will be monitored by the Infection Control Preventionist (ICP) ., .all infections shall be reported and/or discovered will be verified by ICP ., .the types of infection will be compiled in a line listing report ., and .begin a ne line listing every month .
CONCERN
(F)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Antibiotic Stewardship
(Tag F0881)
Could have caused harm · This affected most or all residents
Based on interview and record review the facility failed establish an infection prevention and control program (IPCP) that must include, at minimum, an antibiotic stewardship program that included ant...
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Based on interview and record review the facility failed establish an infection prevention and control program (IPCP) that must include, at minimum, an antibiotic stewardship program that included antibiotic use protocols and a system to monitor antibiotic use for 1 of 1 facility reviewed for an antibiotic stewardship program.
The facility did not have an antibiotic stewardship program in place until June 2023.
This failure could place residents at risk of being overmedicated, and/or the facility failing to observe an outbreak of an infectious disease which antibiotics had been prescribed.
Findings include:
Interview on 7/13/2023 at 4:35 PM with the CNO, corporate nurse representative, said the facility's antibiotic stewardship documentation was contained in the EHR. The CNO said the facility was able to monitor the antibiotic use in the facility for the last calendar year. The CNO said the system tracked the number of antibiotics prescribed, the prescriber, the length of time the prescription was utilized, and the diagnosis leading to the prescription .
Interview on 7/16/2023 at 10:43 AM with the CNO, DON A, and Admin A, the CNO said the facility utilized the EHR to complete antibiotic stewardship. The CNO said when an antibiotic was prescribed to a resident at the facility, that information was supposed to automatically update the EHR. The CNO said the EHR was supposed to then track the type of antibiotic, the underlying diagnosis, the duration of the medication, and the overall numbers and types of antibiotics used in the facility. The CNO said the facility's EHR documented there had been no antibiotics prescribed at the facility between August 4, 2022 and April 4, 2023, and six total antibiotics prescribed to residents at the facility between August 4, 2022 and July 14, 2023. The CNO said she did not believe the EHR was accurate. The CNO said the facility had no other means to track the antibiotic stewardship prior to June 2023 when the new staff had been hired and the facility was acquired by a new corporation. The CNO said the facility recently begun monitoring and compiled information to track and review trends of infections in the facility. The CNO said the facility's infection control tracking and trending documentation was limited to what was in the facility's Infection Control binder and was limited to April, May, June, and July of 2023. The CNO said the facility had technical difficulties with their EHR. The CNO said the facility reached out to the EHR's manufacturer with fifteen specific resident concerns for the facility. DON A said the facility was going to utilize the EHR as well as paper charting to monitor antibiotic stewardship to document the use of antibiotics more accurately. DON A said the facility was creating a more accurate plan to monitor the use of antibiotic use and infections in the facility. The CNO said the pharmacy did not provide any form of antibiotic use tracking for the facility .
Record review of the facility's antibiotic stewardship documentation revealed the facility's EHR documented no antibiotics were prescribed at the facility between August 4, 2022 and April 4, 2023. The documentation revealed two Penicillin medications, one antifungal medication, one Cephalosporins medication, one Fluoroquinolones medication, and one Lincosamides medication prescribed at the facility between August 1, 2022 and July 14, 2022. The documentation reported the diagnoses related to the six antibiotic medications occurred between 4/13/2023 and 7/6/2023, and there were no documented diagnoses leading to antibiotic therapies from 8/4/2022 through 4/4/2023.
Record review of the facility's updated antibiotic EHR review, provided by the CNO on 7/14/2023, revealed the facility tracked six total antibiotics administered between 8/4/2022 and 7/14/2023. The review documented none of those antibiotics were administered in the facility between 8/4/2022 and 4/4/2023. Per the review, none of the underlying diagnoses were known for any of the six antibiotics administered. The review revealed the antibiotics included two Penicillin combination medications, one antifungal topical medication, one Cephalosporins 4th Generation medication, one Fluroquinolones medication, and one Lincosamides medication.
Record review of the facility's Medication Therapy policy, dated December 2017, revealed a policy statement which read It is the policy of the facility that medication being use for each resident shall be consistent with an individual's condition, prognosis, values, wishes, and responses to such treatments .the Director of Nursing (DON) and/or its designee shall be responsible for implementation .the resident's clinical record must contain a written order for all prescription and over-the-counter medications .the physician will identify situations where medications should be tapered, discontinued, or changed to another medication .the Consultant Pharmacist shall review each resident's medication regimen monthly .the facility shall review medication-related issues as part of its Quality Assurance and Performance Improvement Committee .the Medical Director and Consultant Pharmacist shall collaborate to address issues of medication prescribing and monitoring with the practitioners and staff
MINOR
(C)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Minor Issue - procedural, no safety impact
Garbage Disposal
(Tag F0814)
Minor procedural issue · This affected most or all residents
Based on observation, interview and record review, the facility failed to dispose of garbage and refuse properly for 1 of 2 dumpsters reviewed for disposing garbage and refuse properly.
-The facility ...
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Based on observation, interview and record review, the facility failed to dispose of garbage and refuse properly for 1 of 2 dumpsters reviewed for disposing garbage and refuse properly.
-The facility failed to ensure the lid and door on one dumpster was closed.
This failure could place residents at risk for of infection and a decreased quality of life due to having an exterior environment which could attract pests, rodents, and other animals.
Findings include:
Observation on 7/11/2023 at 9:00 AM, with the Dietary Director revealed the facility dumpster area, in the lot behind the dietary department. There were 2 commercial -sized dumpsters. The lid on the dumpster on the left was opened. There was also a small sized window on the dumpster that was open, but not full and the dumpster on right-side was closed.
Observation and interview on 7/11/2023 at 9:00 AM, the Dietary Director stated that the dumpster lids must be always closed to prevent rodents and pests. The Dietary Director closed the dumpster on the left-sides lid and door.
Record review of the facility's policy and procedure entitled Food Handling Practices, dated (release date: June 2022), read in part. keep lids/doors to dumpsters closed when not dumping garbage