CULPEPER HEALTH & REHABILITATION CENTER

602 MADISON ROAD, CULPEPER, VA 22701 (540) 825-2884
For profit - Corporation 180 Beds LIFEWORKS REHAB Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
36/100
#187 of 285 in VA
Last Inspection: July 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Culpeper Health & Rehabilitation Center has received a Trust Grade of F, indicating significant concerns about its operations and care quality. Ranking #187 out of 285 nursing homes in Virginia puts it in the bottom half of facilities in the state, and it is the second-ranked home out of two in Culpeper County, meaning there is only one local option that is better. The facility's condition is worsening, with issues increasing from one in 2023 to 23 in 2024. Staffing is a weakness here, with a low rating of 1 out of 5 stars and a turnover rate of 49%, which is around the state average. Additionally, the nursing home has $16,298 in fines, higher than 76% of Virginia facilities, suggesting ongoing compliance issues. There are concerning incidents reported, including a resident who was allowed to leave the facility unsupervised, crossing busy streets without proper support, which raises safety risks. Another incident involved the staff failing to address resident council concerns about missing clothing during meetings, indicating a lack of responsiveness to residents' needs. Lastly, there was a failure to notify a physician about a resident's dangerously high blood sugar levels, which could have serious health implications. While the facility had excellent quality measures, the overall issues present significant challenges for potential residents and their families.

Trust Score
F
36/100
In Virginia
#187/285
Bottom 35%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
1 → 23 violations
Staff Stability
⚠ Watch
49% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
○ Average
$16,298 in fines. Higher than 51% of Virginia facilities. Some compliance issues.
Skilled Nurses
⚠ Watch
Each resident gets only 14 minutes of Registered Nurse (RN) attention daily — below average for Virginia. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
46 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★★★★★
5.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2023: 1 issues
2024: 23 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

2-Star Overall Rating

Below Virginia average (3.0)

Below average - review inspection findings carefully

Staff Turnover: 49%

Near Virginia avg (46%)

Higher turnover may affect care consistency

Federal Fines: $16,298

Below median ($33,413)

Minor penalties assessed

Chain: LIFEWORKS REHAB

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 46 deficiencies on record

1 life-threatening
Jul 2024 23 deficiencies 1 IJ
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. For Resident #97 (R97), the facility staff failed to provide supervision for safe LOA (leave of absence). On 7/9/24 at 10:08 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. For Resident #97 (R97), the facility staff failed to provide supervision for safe LOA (leave of absence). On 7/9/24 at 10:08 a.m., R97 was interviewed. He stated that he leaves the premises and walks across the street to the store about once a week by himself. He also stated that he lets the front desk, and the nurses know before leaving, but staff do not supervise his trips. He stated that he should be using his cane to walk, but he does not. On 7/9/24 at 5:50 PM, R97 was observed walking over to Walgreens without a cane. He looked both ways on his way to Walgreens while crossing Sunset Lane. He was observed crossing 4 lanes of traffic across the street with no staff supervision. He walked with a shuffling gait. Upon his return to the facility, he was observed crossing the same 4 lanes of traffic with no staff supervision and did not look for oncoming traffic. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 4/17/24, R97 was admitted to the facility 4/11/24. R97 was coded as being moderately impaired for making daily decisions, having scored 12 out of 15 on the BIMS (brief interview for mental status). The resident was coded as having a walker and wheelchair and not attempting to walk 150 feet due to medical condition or safety concern. A review of R97's clinical record revealed the resident signed out once to leave the facility on 3/10/24. A review of physical therapy recommendations for 5/29/24- 6/25/24 revealed, in part: Pt (Patient) was re-educated as to the potential benefits of using an amb. (ambulation) device (vs. no device) - as well as to wear shoes with all standing/amb. Activity to minimize fall risk (in light of recent fall). A review of R97's physical therapy discharge summary for 5/29/24- 6/25/ revealed, in part: Ambulation .Walking 10 feet on uneven surfaces= supervision or touching assistance. 1 step (curb) = Supervision or touching assistance. A review of R67's care plan revealed, wheeled walker for ambulation and transfers. On 7/9/24 at 3:42 p.m., LPN (licensed practical nurse) #3 was interviewed. She stated that, to know if a resident is safe to leave, they look at their BIMS score, and it has to be above a 10. She also stated, with the BIMS score anything below 8 staff the resident is cognitively impaired. She stated that MDS does the BIMS coding on the residents, so if nursing staff disagree with a BIMS of someone trying to leave, nursing staff will look at safety. LPN #3 stated that in the past, staff had to assess people who wanted to leave and that somebody would go with them and see if they knew how to cross the street. She stated that as a floor nurse if someone wants to leave, she has to check if the resident is their own responsible party and if they are not, have them sign out in the sign out book. LPN#3 stated if the resident cannot sign out, a X is documented in the sign out book and a staff sign beside the X. She stated that nurses try to write a note for documentation. She also stated that sign out sheets tell staff where the person is, but they will call the resident if they want to check up. On 07/09/24 at 4:03 p.m., OSM (other staff member) #20, the Rehab Manager, was interviewed. She stated that if residents wish to independently leave the facility, therapy assesses them on community outings if that was something desired at admission. She also stated that it is something that is documented in therapy's evaluations and discharge summary. OSM #20 stated that therapy makes the determination that it is safe for residents to leave after they ambulate with residents or simulate those type of environments. She stated that therapy assess for safety so things like assistance device management and awareness of surroundings would be included in that. She also stated that R97's need for a cane or walker can increase the chances of injury if not used properly. OSM #20 further stated that the therapy staff did not specifically evaluate R97 for community outings, but the resident was assessed as requiring supervision or touching assistance when walking 10 feet on uneven surfaces. OSM #20 stated supervision meant someone should have eyes on the resident. OSM #20 stated that if R97 independently ambulated in the community without a complete assessment, and without supervision, he could have a fall with an injury. The facility policy, Leave of Absence (LOA), revealed, in part: When patients leave the center for reasons other than a medical transfer initiated by the center, the patient and/or responsible party will provide signature, accepting complete responsibility of the patient and absolving the management, personnel, and the attending physician of responsibility for any deterioration in condition or accident that may happen while the patient is away. On 7/9/24 at 5:42 p.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services, and ASM #4, the regional vice president of clinical services, were notified of Immediate Jeopardy (IJ). The Administrator made the Medical Director aware of the Immediate Jeopardy via telephone on 7/9/24 at 7:32pm. No further information was provided prior to exit. 5. The facility failed to provide a safe environment for Resident #136 while on LOA (leave of absence) On 7/9/24 at 7:53 AM, Resident #136 was observed ambulating independently with a rollator walker off facility property. Resident #136 was observed crossing the street at two points of a major intersection using the pedestrian walkways. Resident #136's gait was shuffling and show. He turned into the facility driveway and walked down the center of the driveway where cars were entering and exiting, rather than using the facility sidewalk. He was wearing a red and yellow safety vest. Resident #136 stated he goes to the local gas station each morning, then returns to the facility to eat breakfast. He stated after breakfast each day, he leaves the facility to go off the property to a local wellness center. Resident #136 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: ASCVD (atherosclerotic cardiovascular disease), atrial fibrillation and Poly osteoarthritis. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 6/21/24, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as being independent for bed mobility, transfer, dressing and eating; supervision for hygiene and bathing. A review of the comprehensive care plan dated 9/13/23 revealed, FOCUS: The resident requires assistance with ADLS (activities of daily living). INTERVENTIONS: Resident frequently signs self out LOA, have provided safety vest to wear as tolerated. Remind resident to use walker for ambulation and transfers. A review of Resident #136's Elopement Risk Assessment dated 6/19/24, scored the resident as a '3'= low risk. There was no evidence of an assessment to determine the resident's safety to leave the facility independently on leave of absence. A review of Resident #136's sign-out sheet, revealed the last time he signed out was 12/23. On 7/9/24, the facility receptionist was interviewed. She stated the resident leaves the facility each morning, and that he is supposed to sign out on his unit. An interview was conducted on 7/9/24 at 3:45 PM with LPN (licensed practical nurse) #3. When asked what is your role when a resident wants to leave the facility, LPN #3 stated, we check if they are their own RP (responsible party), their BIMS, sign them out in the sign out book and write a note in the sheet, what time they went out. If they are gone a long time, we call the resident's cell phone, 'just checking on you, when are you coming back'. If they are their own RP they must sign out, if they are not their own RP, we call the RP and get permission and then 2 nurses' sign. If the resident cannot sign their name, we have them do an X and then 2 nurses' witness. I am assuming Resident #136 has been assessed because he has a safety vest as on my days off, I have seen him at the pharmacy and the grocery store. On 7/11/24 at 9:10 AM, ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the vice president of operations was made aware of the finding. The facility's LOA (Leave of Absence) policy revealed the following, When patients leave the center for reasons other than a medical transfer, the patient will provide signature accepting complete responsibility of the patient for any deterioration in condition or accident that may happen while the patient is away. Upon return to the facility, the patient will sign back in with date and time. No further information was provided prior to exit. Immediate Jeopardy: A. On 7/8/24 at 4:17 PM, the findings of Immediate Jeopardy and substandard quality of care were confirmed during a phone call with the State Agency, related to concerns identified for resident smoking. On 7/8/24 at 5:38 PM, ASM #1 (Administrative Staff Member) the administrator, ASM #2, the Director of Nursing, ASM #3 the Regional Director of Clinical Services, and ASM #4 the Regional [NAME] President of Operations, were informed of the Immediate Jeopardy and subsequent SQC (substandard of care) finding and the need to complete a plan of removal. The Administrator made the Medical Director aware of the Immediate Jeopardy via telephone on 7/8/24 at 6:18 PM. On 7/8/24 at 9:48 PM, ASM #4 presented an acceptable plan of correction which was accepted on 7/8/24 at 9:49 PM. B. On 7/9/24 at 5:30 PM the findings of Immediate Jeopardy and substandard quality of care were confirmed during a phone call with the State Agency, related to concerns identified for LOA ( resident leave of absence.) On 7/9/24 at 5:42 PM, ASM #1, #2, #3 and #4, were informed of the Immediate Jeopardy and subsequent SQC finding and the need to complete a plan of removal. The Administrator made the Medical Director aware of the Immediate Jeopardy via telephone on 7/9/24 at 7:32 PM. On 7/10/24 at 11:05 AM, ASM #4 presented an acceptable plan of correction which was accepted on 7/10/24 at 12:07 PM. The facility alleges abatement of the Immediate Jeopardy on 7/10/24 at 6:00 P.M F689 Accidents and Hazards Abatement: 1. Plan of Corrective Action for those residents found to be affected by the deficient practice: A. Resident #148 had a skin assessment performed on 7/8/24 and no burns were noted. Resident's smoking items were obtained by staff and put into a safe storage area. Resident re-educated on smoking policy and procedure, to include smoking location, smoking times, cigarette disposal, and smoking item storage. Resident had a smoking assessment completed on 7/8/24 that deemed him as safe supervised smoker without any adaptive equipment needed. A. Resident #90 had a skin assessment performed on 7/8/24 and no burns were noted. Resident's smoking items were obtained by staff and put into a safe storage area. Resident re-educated on smoking policy and procedure, to include smoking location, cigarette disposal. Resident had a smoking assessment completed on 7/8/24 that deemed him as safe independent smoker without any adaptive equipment needed. B. Resident #97 was placed on 1:1 supervision to ensure his safety and to not leave the building unattended. A therapy evaluation request was placed on 7/9/24 to conduct an assessment for the ability to leave the building independently. Resident was educated that if he were to leave the building, he needed to sign out on the sign out sheet and let the nurse know he was leaving the building. A new elopement assessment was completed on 7/9/24 and he was deemed a low elopement risk. 2. Corrective Actions taken for residents with potential to be affected by deficient practice: A. All residents who smoke have the potential to be affected by this deficient practice. The facility Interdisciplinary Team will conduct resident smoking safety assessments on 7/8/24 assessing residents for safe smoking criteria. All residents assessed to be a smoker will have all smoking materials stored by the facility to be distributed if they are deemed requiring supervision, during approved smoking times by 7/9/24. The Facility Administrator will conduct a town hall meeting on 7/9/24 at 8:30 A.M. with the residents that smoke and review facility smoking policy and consequences for non-compliance. B. All residents who leave the building have the potential to be affected by this deficient practice. The facility licensed nursing staff will conduct new elopement assessments on all residents to determine elopement risk. Identified residents that leave the building unattended will have an evaluation by therapy to determine their ability to safely leave the building unattended on a leave of absence or an approved medical leave. The Interdisciplinary Team will discuss the outcome of evaluations with a medical provider to obtain leave of absence order as indicated. 3. Systemic Changes put into place to ensure the deficient practice does not recur: A. The Interdisciplinary Team (Administrator, Director of Nursing, Assistant Director of Nursing, Director of Social Work, Activities Director, Dietary Manager, Business Office Manager, Director of Maintenance, Director of Housekeeping and Laundry, Human Resources, and Unit Managers) will be educated by the Regional Director of Clinical Services on facility smoking policy to include resident safe smoking practices, supervision with smoking, and resident non-compliance with smoking policy. Starting 7/8/24 all staff will be educated, and no staff member will be permitted to return to work until they have completed the mandatory education on facility smoking policy, safe smoking and supervision, and non-compliance with smoking policy. Smokers that require supervision will be monitored by Activities staff or Nursing staff or by another appropriate person. A list of smokers will be provided to the monitor to include those who require supervision and adaptive equipment needed. The monitor will distribute smoking materials to those who require supervision and ensure materials are collected once smoking is completed. This education will be provided to all new employees as part of new hire orientation to include agency staff. B. The Interdisciplinary Team (Administrator, Director of Nursing, Assistant Director of Nursing, Director of Social Work, Activities Director, Dietary Manager, Business Office Manager, Director of Maintenance, Director of Housekeeping and Laundry, Human Resources, and Unit Managers) will be educated by the Regional Director of Clinical Services on the Leave of Absence Policy to include ensuring residents sign out when leaving and returning to the building, any resident that desires to be independent in the community will require a interdisciplinary evaluation from Therapy/Nursing and the physician prior to being deemed safe to leave independently, what to do if a resident refuses to sign out, the nursing staff must write a note that the resident refused and verbalized they were leaving the building; and that all residents must exit via the front door only. The medical providers will be educated by the Director of Nursing on the process of evaluation for residents who desire to leave the building independently. Starting 7/10/24 all staff will be educated by the Director of Nursing/designee, and no staff member will be permitted to return to work until they have completed the mandatory education on facility Leave of Absence Policy and above. A list of those residents that leave the facility and have been deemed safe to be in the community unattended will be posted at the nurse's station and front desk. The list will be maintained and updated by the nursing department as changes occur. Any new or existing residents that have not been deemed safe to be independent will not be allowed to leave the building without being accompanied by a family member or staff member. New or re-admitted residents that are admitted to the facility and have a desire to leave the facility independently will have an evaluation performed by the therapy department for safety and independence in consultation with the medical provider to approve the leave of absence. The Interdisciplinary Team will review the approved list weekly during the risk meeting for any changes needed. Resident sign out books will be located at each nursing unit, this will be maintained by the medical records department when a resident admits, discharges or room changes occurs. The nursing staff, receptionist or an employee that assists with any exits or after-hours exits out of the building will ensure residents are signed out prior to leaving. Residents are only permitted to leave through the front door. Residents will be tracked for Leave of Absence's through the sign-out books at each nursing station. This education will be provided to all new employees as part of the new hire orientation to include agency staff. On 7/10/24 Residents will be educated during Resident Council on the new process for Leave of Absence policy for those that wish to leave the facility independently. Resident Family Members will be educated by Social Services or designee on the new process of evaluation for independently leaving the building, signing in and out of the building for a leave of absence. A. The Administrator to conduct an ADHOC Quality Assurance Performance Improvement Meeting on 7/9/24 including the Administrator, Director of Nursing, Assistant Director of Nursing, MDS Coordinator, Director of Social Work, Activities Director, Dietary Manager, Business Office Manager, Director of Maintenance, Director of Housekeeping and Laundry, Human Resources, Medical Director and Unit Managers. B. The Administrator to conduct an ADHOC Quality Assurance Performance Improvement Meeting on 7/10/24 including the Administrator, Director of Nursing, Assistant Director of Nursing, MDS Coordinator, Director of Social Work, Activities Director, Dietary Manager, Business Office Manager, Director of Maintenance, Director of Housekeeping and Laundry, Human Resources, Medical Director and Unit Managers. 4. A. Facility will monitor residents for change in condition to determine if a new smoking assessment is needed or will be done quarterly per policy. If a resident is observed by a smoking monitor with unsafe smoking practices, the resident will be stopped from smoking and have a new assessment completed to determine any changes to ensure safe smoking ability. The Administrator or designee will do random audits three times weekly x 4 weeks, then weekly x 4 weeks then monthly x 2 months to ensure residents that require supervision during smoking are supervised during the approved smoke time, staff are maintaining smoking materials for those residents during nonsmoking times and that all residents are smoking in the designated area. B. Facility will monitor residents for changes in condition to see if a new therapy evaluation will be needed to reassess safety. The Administrator or designee will audit the sign out sheets three times weekly x 4 weeks, then weekly x 4 weeks then monthly x 2 months to ensure that residents are signing out and if a resident refuses to sign out, there is a nurses note present in the medical record. 5. The facility alleges abatement of the Immediate Jeopardy on 7/10/24 at 6:00 PM. Monitoring of corrective action to ensure the deficient practice does not recurA. On 7/9/24, the plan of removal for smoking concerns was verified by the surveyors onsite. The education completed by the administration regarding the facility's smoking policy and procedures was verified. Interviews were conducted with the staff of each department. All staff interviewed properly stated the smoking policy and procedures. A list of residents who smoke and their status as being independent or requiring supervision was posted at each nurse's station and the front desk. Observation was made of the designated smoking area on 7/9/24 at 11:20 AM. Residents identified as smokers were observed with staff supervision of all residents during smoking and all safety measures were in place, including a new fire extinguisher cabinet on the wall outside the door in the courtyard, with a new fire extinguisher in it. In addition, a smoking blanket was observed on the wall next to the fire extinguisher. This was in addition to the one just inside the door to the courtyard. The Immediate Jeopardy was abated on 7/9/24 at 1:46 PM, the IJ for part A (smoking) was removed B. On 7/11/24, the plan of removal for leave of absence was verified by the surveyors onsite. The education completed by the administration regarding the facility's leave of absence policy and procedures was verified. Resident assessments were being completed to determine which residents were safe for independent leave of absence and which residents required supervision. Interviews were conducted with staff from each department. All staff interviewed properly stated the leave of absence policy and procedures. A review of the sign out book revealed the book was updated, and one was available at each nurse's station. A list of residents allowed to leave the facility independently was posted at the front desk and nurse's stations. On 7/11/24 at 10:32 AM, the IJ for the LOA (leave of absence) was removed. 4. For Resident #120, the facility staff failed to implement a LOA (leave of absence) process for resident safety to ensure the facility had knowledge of Resident #120's whereabouts at all times. On the most recent MDS (Minimum Data Set), a quarterly assessment dated [DATE], Resident #120 was coded as moderately impaired in ability to make daily life decisions, scoring a 12 out of a possible 15 on the BIMS (Brief Interview for Mental Status exam). A review of the physical therapy notes revealed the following: On 3/21/23 was documented, Gait training over indoor/outdoor surfaces for distance of 1033 (feet) without AD (assistive device) over concrete/carpet/grass/tile .focusing on directional changes and obstacle negotiation. On 3/27/23 was documented, Pt (patient) ambulated around building on uneven and even surfaces. Patient performed gait training showing ability to maneuver through environment and crouch when needed without LOB (loss of balance) over lvl (level) and unlevl (unleveled) surfaces (grass/concrete) . On 3/30/23 was documented, Pt performed gait training on level and unlevel surfaces both inside and outside for over 1000ft (feet). Also demonstrated ability to ascend and descend stairs to test balance and coordination . On 4/1/23 was documented, Gait training throughout facility over 1000 (feet) .focusing on directional changes and obstacle negotiation . On 4/3/23 was documented, Gait training over indoor/outdoor surfaces (I) (independently) without AD (assistive device) focusing on directional changes and obstacle negotiation with no LOB (loss of balance) noted. The above reflected the resident's ability to safely ambulate over various level and unlevel surfaces for an extensive distance in 2023. Further review of the clinical record revealed that Resident #120 has not had any falls in the calendar year of 2024 from 1/1/24 through this survey of 7/11/24. A nurse's note dated 4/9/24 documented, He went to (name of drugstore across the street) . A review of the sign out sheet for Resident #120 revealed the last time he actually signed out to go anywhere was on 10/18/23. There was no sign out for a leave of absence since 10/18/23 up through this survey of 7/11/24. On 7/9/24 at 9:20 AM, Resident #120 states he goes out about three times a week across the street to the local drug store. He stated that he does not tell anyone and does not sign out. He stated that he has no issues with walking, has had no falls, and does not need the assistance of a walker or wheelchair. He stated that he looks out for traffic and is careful about crossing the street. On 7/9/24 at 3:44 PM, an interview was conducted with LPN #3 (Licensed Practical Nurse). She stated that Resident #120 signs himself out frequently, goes to (local drug store across the street). She stated that she has not actually seen him cross the road, but that he is aware of his surroundings, is steady on feet, requires no assistive devices, has no disability with ambulation, but is hard of hearing. She stated that if a resident wants to leave the facility independently, that staff should check to see if the resident is their own RP (responsible party), check their BIMS, make sure they have their cell phone available, and have them sign out in the sign out book. She stated that everyone has to sign out when they leave. She stated that if possible, find out what they want and see if someone can go get it for them, so they do not have to go out if it is a really hot or cold day. She stated that risks would include heat stroke, passing out, getting hit by a car. When asked about the likelihood of these things happening, she stated that it could happen to anyone. She stated that a resident with a physical impairment or need for assistive devices increases the likelihood of something happening. She stated that therapy can help assess a resident to see if they are safe to leave independently. On 7/10/24 at 2:22 PM an interview was conducted with LPN #8. She stated that she always see him in the building, never seen him go out. He has never notified me he was going out. A review of the comprehensive care plan failed to reveal any interventions for the resident to go on leave of absence independently. The facility policy, Leave of Absence documented, When patients leave the center for reasons other than a medical transfer initiated by the center, the patient and/or responsible party will provide signature, accepting complete responsibility of the patient and absolving the management, personnel, and the attending physician of responsibility for any deterioration in condition or accident that may happen while the patient is away. 1. Before a patient leaves the premises for any reason other than a medical transfer initiated by the center, the patient and/or responsible party must notify a licensed nurse on the unit. 2. A licensed nurse ensures that medical approval of the leave has been provided by the patient's provider. This can be in the form of a provider's order. 3. The Release of Responsibility for Leave of Absence (LOA) Form is filled out prior to leaving the center, the date, time, and signature of the person accepting responsibility is filled in. 4. The estimated time of return is provided to a licensed nurse. 5. A licensed nurse will make arrangements with the pharmacy for any necessary medications to be sent with the patient, if applicable. 6. If the patient will not be returning to the center on the same day as the beginning of the leave, the patient and/or responsible party must also notify nursing, Admissions Director, Business Office Manager, or the Administrator prior to or at the time of departure to initiate a Voluntary Bed Retention Agreement, if applicable. 7. A licensed nurse will note the LOA in the medical record. 8. Upon return to the center, the patient or responsible party will sign back in with date and time on the LOA form and a center staff will sign the form accepting responsibility of the patient at that time. 9. A licensed nurse will note return in the medical record, including the condition of the patient or any issues experienced during the LOA expressed by the patient or responsible party (fall, bruise, skin tear, change in condition, etc.). 10. Notify the provider, if necessary, and document in the medical record. No further information was provided prior to exit. Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide adequate supervision for residents smoking and leaving the building, for five of 50 residents in the survey sample; Residents #148, #90, #97, #120, and #136. 1. For Resident #148, the facility staff failed to provide resident supervision and safety for smoking. Resident #148 was assessed on the Smoking Safety Screen dated 3/8/24 and 6/8/24 as requiring supervision for smoking. On 7/8/24 at 3:00 PM, Resident #148 was observed smoking in an outdoor garden area with raised plant beds. There was no staff supervision present, no safe cigarette disposal receptacle, no fire blanket and no fire extinguisher in the immediate area. 2. For Resident #90 (R90), the facility staff failed to provide supervision for safety. 3. For Resident #97 (R97), the facility staff failed to provide supervision for safe leave of absence. On 7/9/24 at 5:50 PM, R97 was observed walking over to Walgreens without a cane. This resulted in Immediate Jeopardy (IJ) and SQC (substandard quality of care), which was identified in the area of Quality of Care on 7/8/24 at 4:17 PM for concerns related to smoking and on 7/9/24 at 5:30 PM for concerns related to unsupervised leave of absences. The plan of removal for the immediacy related to smoking concerns was accepted on 7/8/24 at 9:49 PM and as related to leave of absence concerns on 7/9/24 at 6:09 PM. The IJ was removed on 7/9/24 at 1:46 PM related to smoking concerns and on 7/11/24 at 10:32 AM related to the leave of absence issues, with the Scope and Severity lowered to a Level 2, Pattern. 4. For Resident #120, the facility staff failed to evidence staff were aware of the resident leaving the facility to ambulate unsupervised across the street to the local drug store. On 7/9/24 at 9:20 AM, Resident #120 stated that he leaves the facility two to three times a week to go across the street to the local drug store and does not sign out and does not notify staff that he is leaving. 5. The facility failed to provide a safe environment for Resident #136 On 7/9/24 at 7:53 AM, Resident #136 was observed ambulating independently with a rollator walker off facility property. Resident #136 was observed crossing the street at two points of a major intersection using the pedestrian walkways. Resident #136's gait was shuffling and show. He turned into the facility driveway and walked down the center of the driveway where cars were entering and exiting, rather than using the facility sidewalk. He was wearing a red and yellow safety vest. The findings include: 1. For Resident #148, the facility staff failed to prevent the resident from smoking unsupervised, in an unapproved area devoid of any safety requirements (staff supervision, safe disposal of cigarette butts, smoking blanket and fire extinguisher) on 7/8/24 at 3:00 PM. Resident #148 was admitted to the facility on [DATE] and was coded on the most recent MDS (Minimum Data Set), a quarterly assessment dated [DATE], as being cognitively intact in ability to make daily life decisions, scoring a 14 out of a possible 15 on the BIMS (Brief Interview for Mental Status exam). On 7/8/24 at 3:00 PM, Resident #148 was observed self-propelling his wheelchair down the main front sidewalk of the facility towards the wooded area. He then turned right onto another sidewalk and entered through a gate into a facility garden area with raised plant beds. He then was observed obtaining a cigarette and lighter from his person and lighting it. At this time he was interviewed and stated that he goes to this area to smoke and he keeps his smoking materials on his person. He was observed to throw his cigarette butt on the ground. On 7/8/24 at 3:24 PM, Resident #148 was still observed to be smoking in garden area. There was no staff present for supervision, no devices for the[TRUNCATED]
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected 1 resident

Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to maintain the call bell in a position...

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Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to maintain the call bell in a position accessible to the resident for two of 50 residents in the survey sample, Resident #89 and Resident #13. The findings include: 1. For Resident #89 (R89), the facility staff failed to maintain the call light in a position where they could access it. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/18/24, the resident scored 11 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was moderately impaired for making daily decisions. Section GG coded R89 not having any impairment in the upper extremities and being dependent on staff for toileting and requiring substantial/maximal assistance for personal hygiene. The comprehensive care plan for R89 documented in part, ADLs (activities of daily living): [Name of R89] has an ADL self-care performance deficit r/t (related to) activity intolerance, muscle weakness, AMS (altered mental status) . Created on: 06/01/2020. Under Interventions it documented in part, .Encourage the resident to use bell to call for assistance. Frequently will not use call bell. Date Initiated: 10/26/2021. Created on: 06/01/2020 Revision on: 06/22/2023 . On 7/9/24 at 9:05 a.m., an observation was made of R89 in their room. R89 was observed in bed with the call bell lying on the floor to the right side of the bed. At this time, an interview was attempted with R89. When asked if they could reach their call bell, R89 stated, I don't know where it is. An additional observations of R89's call bell on the floor was made on 7/9/2024 at approximately 9:38 a.m. On 7/10/24 at 10:10 a.m., an interview was conducted with CNA (certified nursing assistant) #2. CNA #2 stated that the call bell should be placed within reach of the resident at all times. She stated that this was to ensure that the resident could call them if they needed anything. She stated that staff rounded on residents at least every two hours and checked call bell placement anytime they went into the room. She stated that they clipped the call bell cord onto the sheet or the bed to make sure it stayed within reach of the resident and did not fall on the floor. On 7/10/24 at 10:15 a.m., an interview was conducted with LPN (licensed practical nurse) #3. LPN #3 stated that the call bell should be within reach of the resident at all times for them to call if they needed assistance. On 7/11/2024 at approximately 9:12 a.m., ASM #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. On 7/11/2024 at approximately 11:51 a.m., ASM (administrative staff member) #4, the regional vice president of operations stated that the facility did not have a policy regarding call bell placement. No further information was presented prior to exit. 2. For Resident #13 (R13), the facility staff failed to maintain the call light in a position where they could access it. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/13/24, the resident scored 7 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was severely impaired for making daily decisions. Section GG coded R13 not having any impairment in the upper extremities and being dependent on staff for toileting and requiring substantial/maximal assistance for personal hygiene. The comprehensive care plan for R13 documented in part, Long Term Care: [Name of R13] requires assistance with their activities of daily living due to advanced age, chronic health conditions, recent hospitalization. Created on: 01/24/2023. Revision on: 04/08/2024. It further documented, Falls: [Name of R13] is at risk for falls. Created on: 01/23/2023. Under Interventions it documented in part, .remind the resident to use their call light to ask for assistance with ADLs (activities of daily living). Date Initiated: 01/23/2023. On 7/9/24 at 8:24 a.m., an observation was made of R13 in their room. R13 was observed in bed asleep. The call bell was observed to be placed on the upper grab bar hanging down towards the floor behind R13's head out of reach. A staff member was observed entering R13's room at 8:28 a.m. and exited the room at 9:05 a.m. An observation of the call bell on 7/9/24 at 9:07 a.m. revealed the call bell in the same location out of R13's reach. An additional observations of R13's call bell on 7/9/24 at 1:05 p.m. revealed the call bell in the same location. On 7/10/24 at 10:10 a.m., an interview was conducted with CNA (certified nursing assistant) #2. CNA #2 stated that the call bell should be placed within reach of the resident at all times. She stated that this was to ensure that the resident could call them if they needed anything. She stated that staff rounded on residents at least every two hours and checked call bell placement anytime they went into the room. She stated that they clipped the call bell cord onto the sheet or the bed to make sure it stayed within reach of the resident. On 7/10/24 at 10:15 a.m., an interview was conducted with LPN (licensed practical nurse) #3. LPN #3 stated that the call bell should be within reach of the resident at all times for them to call if they needed assistance. LPN #3 observed R13's call bell which was observed to be wrapped on the upper grab bar on the right side of the bed near the resident's head out of reach. LPN #3 stated that the call bell should be placed near the residents hand where they could easily reach it. On 7/11/2024 at approximately 9:12 a.m., ASM #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. No further information was presented prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to im...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to implement the baseline care plan for one of 50 residents in the survey sample, Residents #470. The findings include: The facility failed to implement a baseline care plan to monitor Resident #470's Aspira Drain. Resident #470 was admitted to the facility on [DATE] with diagnosis that included but were not limited to cancer, congestive heart failure and adult failure to thrive. The most recent MDS (minimum data set) assessment, a Medicare 5-day assessment, with an ARD (assessment reference date) of 7/10/24, coded the resident as scoring a 14 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring max assist for bed mobility, transfer, hygiene/bathing and supervision for eating. A review of the comprehensive care plan dated 7/10/24 revealed, FOCUS: Resident has an Aspira drain. INTERVENTIONS: Drain as ordered. Dressing to be changed as ordered. A review of the physician's orders dated 7/8/24, revealed, Right Aspira drain site: Cleanse with NS (normal saline), apply drain sponge and cover with Tegaderm every day shift. On 7/8/24 at approximately 2:00 PM, an interview was conducted with Resident #470. When asked if she was a new admission, Resident #470 stated, yes, a few days ago. I have cancer and have a drain in. An interview was conducted on 7/10/24 at 1:45 PM with LPN (licensed practical nurse) #2. When asked the purpose of the baseline care plan, LPN #2 stated, to identify the issues and care needs of the resident upon admission. When asked if a resident with a drain, should have the drain included in the baseline care plan, LPN #2 stated, yes. On 7/11/24 at 9:10 AM, ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the vice president of operations was made aware of the finding. The facility's Baseline Care Plan policy revealed the following, A licensed nurse, in coordination with the interdisciplinary team, develops and implements an individualized care plan for each patient in order to provide effective, person-centered care, and the necessary health-related care and services to attain or maintain the highest practical physical, mental and psychosocial well-being of the patient. The baseline care plan is initiated and activated within 48 hours of admission. No further information was provided prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident interview, staff interview, clinical record review, and facility document review, it was determin...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident interview, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to review and revise the comprehensive care plan to reflect the residents current status for two of 50 residents in the survey sample; Resident #148 and #120. The findings include: 1. For Resident #148, the facility staff failed to review and revise the comprehensive care plan to reflect the smoking assessment that the resident required supervision for smoking. The care plan documented on 3/8/24 that the resident may smoke independently. Resident #148 was admitted to the facility on [DATE] and was coded on the most recent MDS (Minimum Data Set), a quarterly assessment dated [DATE], as being cognitively intact in ability to make daily life decisions, scoring a 14 out of a possible 15 on the BIMS (Brief Interview for Mental Status exam). On 7/8/24 at 3:00 PM, Resident #148 was observed self-propelling his wheelchair down the main front sidewalk of the facility towards the wooded area. He then turned right onto another sidewalk and entered through a gate into a facility garden area with raised plant beds. He then was observed obtaining a cigarette and lighter from his person and lighting it. At this time he was interviewed and stated that he goes to this area to smoke and he keeps his smoking materials on his person. He was observed to throw his cigarette butt on the ground. On 7/8/24 at 3:24 PM, Resident #148 was still observed to be smoking in garden area. There was no staff present for supervision, no devices for the safe disposal of cigarette butts, no fire blanket and no fire extinguisher was observed in the immediate area. On 7/8/24 at 3:42 PM, in an interview with Resident #148 in his room, he stated that he keeps his lighter and cigarettes on himself at all times. He states that he smokes whenever he wants to and wherever he wants to when outside. A review of the clinical record revealed that Resident #148 was assessed on Smoking Safety Screen dated 3/8/24 and 6/8/24 as requiring supervision for smoking. A review of Resident #148's comprehensive care plan revealed one dated 3/8/24 for (Resident #148) prefers to smoke . This care plan included an intervention dated 3/8/24 for May smoke independently. This intervention did not accurately reflect the resident's Smoking Safety Screen that deemed the resident required supervision to smoke. On 7/10/24 at 3:31 PM, an interview was conducted with LPN #9. She stated that care plans should reflect the resident's condition / status, and care needs, and that nursing can update the care plans as needed. She stated that Resident #148's care plan should have been updated to accurately reflect his status of requiring supervision for smoking, as determined by the Smoking Safety Screen. The facility policy, Care Planning documented, A licensed nurse, in coordination with the interdisciplinary team, develops and implements an individualized care plan for each resident in order to provide effective, person-centered care .5. Care plans will be updated on an ongoing basis as changes in the patient occur, and reviewed quarterly with the quarterly assessment . On 7/1/24 at 9:00 AM, ASM #1 (Administrative Staff Member) the administrator, ASM #2, the Director of Nursing, ASM #3 the Regional Director of Clinical Services, and ASM #4 the Regional [NAME] President of Operations, were made aware of the findings. No further information was provided by the end of the survey. 2. For Resident #120, the facility staff failed to review and revise the comprehensive care plan to address the resident's safety and preference of ambulating offsite independently to a local drug store across the street. On the most recent MDS (Minimum Data Set), a quarterly assessment dated [DATE], Resident #120 was coded as moderately impaired in ability to make daily life decisions, scoring a 12 out of a possible 15 on the BIMS (Brief Interview for Mental Status exam). On 7/9/24 at 9:20 AM, Resident #120 states he goes out about three times a week across the street to the local drug store. He stated that he does not tell anyone and does not sign out. He stated that he has no issues with walking, has had no falls, and does not need the assistance of a walker or wheelchair. He stated that he looks out for traffic and is careful about crossing the street. A review of the physical therapy notes revealed the following: On 3/21/23 was documented, Gait training over indoor/outdoor surfaces for distance of 1033 (feet) without AD (assistive device) over concrete/carpet/grass/tile .focusing on directional changes and obstacle negotiation. On 3/27/23 was documented, Pt (patient) ambulated around building on uneven and even surfaces. Patient performed gait training showing ability to maneuver through environment and crouch when needed without LOB (loss of balance) over lvl (level) and unlevl (unleveled) surfaces (grass/concrete) . On 3/30/23 was documented, Pt performed gait training on level and unlevel surfaces both inside and outside for over 1000ft (feet). Also demonstrated ability to ascend and descend stairs to test balance and coordination . On 4/1/23 was documented, Gait training throughout facility over 1000 (feet) .focusing on directional changes and obstacle negotiation . On 4/3/23 was documented, Gait training over indoor/outdoor surfaces (I) (independently) without AD (assistive device) focusing on directional changes and obstacle negotiation with no LOB (loss of balance) noted. The above reflected the resident's ability to safely ambulate over various level and unlevel surfaces for an extensive distance in 2023. A nurse's note dated 4/9/24 documented, He went to (name of drugstore across the street) . A review of the comprehensive care plan revealed one dated 11/20/22 for Self-Directed Activities: the resident prefers to participate in self directed activities such as walking & sitting outside. Further review of the comprehensive care plan failed to reveal any interventions for the resident to go on leave of absence independently to the local drug store across the street. On 7/9/24 at 3:44 PM, an interview was conducted with LPN #3 (Licensed Practical Nurse). She stated that Resident #120 signs himself out frequently, goes to (local drug store across the street). On 7/10/24 at 3:31 PM, an interview was conducted with LPN #9. She stated that care plans should reflect the resident's condition / status, and care needs, and that nursing can update the care plans as needed. She stated that Resident #120's care plan should have been updated to reflect his preference of leaving the facility independently. On 7/1/24 at 9:00 AM, ASM #1 (Administrative Staff Member) the administrator, ASM #2, the Director of Nursing, ASM #3 the Regional Director of Clinical Services, and ASM #4 the Regional [NAME] President of Operations, were made aware of the findings. No further information was provided by the end of the survey.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. For Resident #151 (R151), the facility staff failed to properly groom the resident's fingernails. On the following dates and...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. For Resident #151 (R151), the facility staff failed to properly groom the resident's fingernails. On the following dates and times, R152 was seen with fingernails one to one and a half inches long that were yellow in color: 7/8/24 at 12:56 p.m. and 7/10/24 at 12:00 p.m. R151 was admitted to the facility on [DATE]. On the admission MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/26/24, the resident was coded as having an upper extremity impairment on both sides. A review of R151's clinical record revealed no evidence that she refused grooming assistance at any time. On 7/11/24 at 10:35 a.m., CNA (certified nursing assistant) #3 was interviewed. She stated that nails should be groomed by CNAs every week. On 7/11/24 at 10:23 a.m., LPN (licensed practical nurse) #2 was interviewed. She stated that the Resident's nails should be groomed and or cut at least every week. On 7/11/24 at approximately 12:00 p.m., ASM (administrative staff member) #1 (the administrator), ASM#2 (the director of nursing), ASM #3 (regional director of clinical services) and ASM #4 (regional vice president of operations) were made aware of the above concern. No further information was provided prior to exit. Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide ADL (activities of daily living) care for dependent residents for three of 50 residents in the survey sample, Residents #90, #89 and #151. The findings include: 1. For Resident #90 (R90), the facility staff failed to provide ADL care to assist with personal hygiene. R90 was observed having untrimmed long fingernails on the right hand. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/22/24, the resident scored 10 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was moderately impaired for making daily decisions. Section GG coded R90 requiring partial/moderate assistance for personal hygiene and supervision or touching assistance for bathing. On 7/8/24 at 3:21 p.m., an observation was made of R90. R90's fingernails on the right hand revealed that they were approximately one-quarter to one-half inch long. At that time an interview was conducted with R90 who stated that they were paralyzed on that side and could not trim their nails themselves. Additional observations of R90's fingernails were made on 7/8/24 at 4:30 p.m. and 7/10/24 at 10:15 a.m. The fingernails remained untrimmed on the right hand. The comprehensive care plan for R90 documented in part, ADL (activities of daily living): [Name of R90] has an ADL self-care performance deficit r/t (related to) Activity Intolerance, Stroke . Created on:10/04/2019. Revision on: 05/28/2020. Under Interventions it documented in part, Personal Hygiene/Oral Care: The resident requires staff assistance. Date Initiated: 10/19/2019 . Review of the clinical record failed to evidence documentation of refusal of care during the dates of observations documented above. On 7/10/24 at 10:10 a.m., an interview was conducted with CNA (certified nursing assistant) #2. CNA #2 stated that residents fingernails were evaluated during care provided each day and were trimmed by them if the resident was not diabetic. She stated that if the resident was diabetic the nails were trimmed by the nurses. She stated that fingernails were assessed for trimming on shower days and during baths. On 7/10/24 at 10:15 a.m., an interview was conducted with LPN (licensed practical nurse) #3. LPN #3 stated that residents fingernails were assessed on shower days or when observed when working with the resident. She observed R90's fingernails on the right hand and stated that they were long and needed trimming. LPN #3 asked R90 if they would allow her to trim the nails and R90 stated yes and proceeded to show LPN #3 where their nail clippers were kept. On 7/11/2024 at approximately 9:12 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. The facility provided document, Mosby's Textbook for Long-Term Care Nursing Assistants ninth edition, 2024 documented in part, Nail and foot care prevents infection, injury, and odors. Hangnails, ingrown nails (nails that grow in at the side) and nails torn away from the skin cause skin breaks. These breaks are portals of entry for microbes. Long or broken nails can scratch skin or snag clothing . No further information was presented prior to exit. 2. For Resident #89 (R89), the facility staff failed to provide ADL care to assist with personal hygiene. R89 was observed having a brown substance underneath their fingernails on 7/8/24 at 12:47 p.m., 7/9/24 at 9:05 a.m. and 7/10/24 at 9:19 a.m. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/18/24, the resident scored 11 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was moderately impaired for making daily decisions. Section GG coded R89 requiring substantial/maximal assistance for personal hygiene and dependent on staff for bathing. On 7/8/24 at 12:47 p.m., an observation was made of R89 in their room. R89 was observed lying in bed. Observation of R89's fingernails revealed that they were approximately one-quarter inch long with a brown substance underneath them. At that time an interview was conducted with R89 who stated that the staff did the best they could to take care of them. Additional observations of R89's fingernails were made on 7/9/24 at 9:05 a.m. and 7/10/24 at 9:19 a.m. Observations revealed the brown substance remaining underneath the fingernails. The comprehensive care plan for R89 documented in part, ADLs (activities of daily living): [Name of R89] has an ADL self-care performance deficit r/t (related to) activity intolerance, muscle weakness, AMS (altered mental status) . Created on: 06/01/2020. Under Interventions it documented in part, . Bathing/Showering: The resident is a staff assist. Date Initiated: 10/26/2021 . Personal Hygiene/Oral Care: The resident is a staff assist. Resident is edentulous. Date Initiated: 10/26/2021 . Review of the clinical record failed to evidence documentation of refusal of care during the dates of observations documented above. On 7/10/24 at 10:10 a.m., an interview was conducted with CNA (certified nursing assistant) #2. CNA #2 stated that residents fingernails were evaluated during care provided each day and were cleaned underneath if observed to be dirty. She stated that fingernails were assessed for trimming on shower days and during baths. On 7/10/24 at 10:15 a.m., an interview was conducted with LPN (licensed practical nurse) #3. LPN #3 stated that residents fingernails were assessed on shower days or when observed when working with the resident. She stated that the residents nails were cleaned underneath during daily care and if the resident refused it would be documented. LPN #3 observed R89's fingernails and stated, I see what you mean. LPN #3 asked R89 if they would allow them to clean underneath their nails and R89 stated yes. On 7/11/2024 at approximately 9:12 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. No further information was presented prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to assess and monitor a pressure injury for one of 50 residents ...

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Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to assess and monitor a pressure injury for one of 50 residents in the survey sample, Resident #86. The findings include: For Resident #86 (R86), the facility staff failed to document the size and stage of the pressure injury (1) on 5/31/24, when treatment was initiated, and failed to monitor the wound with measurements weekly for healing. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 6/8/24, the resident scored a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired for making daily decisions. In Section M - Skin Conditions, R86 was coded as having one stage two (2) pressure injury. The wound care nurse practitioner note dated 5/20/24 documented in part, Sacrum scar tissue. The wound care physician notes dated, 5/31/24, documented in part, Sacrum - stage 2 measuring approximately 1x1x 0.1 cm (centimeters) in size. The physician order dated 5/31/24, documented, Sacrum: Cleanse with wound cleanser, pat dry. Apply silver alginate and cover with border gauze dressing every day shift for Pressure Stage 2. The TAR (treatment administration record) for May, June and July 2024, documented the above order. The treatment was documented as having been administered as ordered. The Skin Observation forms dated the following documented: 5/19/24 - no documentation of a sacrum pressure injury. 5/27/24 - no documentation of a sacrum pressure injury. 6/3/24 - sacrum - pressure - no measurements or stage. 6/10/24 - sacrum - pressure - stage II - no measurements. 6/17/24 - sacrum - pressure - no measurements or stage. 6/24/24 - sacrum - pressure - no measurements or stage. 7/1/24 - sacrum - pressure - no measurements or stage. 7/8/24 - sacrum - pressure - no measurements or stage. 7/9/24 - sacrum - pressure - stage II - no measurements. The comprehensive care plan dated, 3/1/24, documented in part, Focus: Skin Impairment: The resident has a skin impairment: R/L (right/left) groin necrotizing fasciitis post-surgical, R/L ABD (abdominal) rash, L axilla hidradenitis, L/R scrotum hidradenitis, R lateral groin post-surgical necrotizing fasciitis, L groin post-surgical necrotizing fasciitis, sacrum pressure. The Interventions documented in part, Notify MD (medical doctor) as indicated. Observe area for signs of improvement or decline. Treatment as ordered. An interview was conducted with RN (registered nurse) #3, the wound nurse, on 7/10/24 at 1:28 p.m. When asked her involvement with R86's pressure injury on the sacrum, RN #3 stated the nurse stopped her in the hall and asked her to look at the resident's bottom. She stated she did and noted a stage II pressure injury. RN #3 stated she put treatment orders in place. When asked where her assessment and measurements of the wound were documented, RN #3 stated her note was in the order, she assumed the other nurse had done everything. She stated there is no documentation or tracking of the wound. When asked the process for tracking pressure injuries, RN #3 stated the wound nurse practitioner doesn't follow this resident as he is seen by a wound clinic. RN #3 was asked if that releases the facility from tracking the wound, RN #3 stated, no that releases just the wound nurse practitioner. When asked how the wounds are tracked, RN #3 stated the nurses do skin assessments weekly on the residents and should be measuring the wounds at that time. RN #3 was asked for documentation of measurements for this pressure injury, RN #3 stated there are none. An interview was conducted with LPN (licensed practical nurse) #5 on 7/10/24 at 3:10 p.m. When asked the process for doing a skin assessment on residents, LPN #5 stated the nurse's do a skin observation weekly or every seven days, it's based on the resident's shower days. The nurses are to document any skin impairments on the form. LPN #5 was asked if a pressure injury is documented on the form, LPN #5 stated, yes. Do you measure the pressure injury, LPN #5 stated that it should be measured and documented on the form. LPN #5 was asked if a new area is found, what steps does she take, LPM #5 stated the nurse should notify the supervisor or unit manager, document was is observed and do a change in condition form. An interview was conducted with ASM (administrative staff member) #2, the director of nursing, on 7/10/24 at 3:20 p.m. ASM #2 stated the skin assessments are done once a week or every seven days. Anything the nurse observes during the observation should be documented. When asked what is documented on the form if a resident has a pressure ulcer, ASM #2 stated the form should include what the wound nurse practitioner documents. ASM #2 stated R86 is not followed by the in house wound nurse practitioner, he goes to a wound clinic. ASM #2 was asked if the resident is not followed by the wound nurse practitioner, who measures the wounds, ASM #2 stated if a nurse finds a new area, they notify the wound care nurse and she does an assessment, measures and stages the wound, and puts in new orders for the wound. An LPN cannot stage a wound, but an RN can. The wound nurse is an RN. On 7/11/24 at 8:19 a.m. ASM #2 returned and stated R86 has been followed by the wound clinic. There is no documentation on the skin observations regarding the wound. Treatment was put in place per recommendations from the wound clinic. R86 is to be seen at the wound clinic today, 7/11/24. On 7/11/24 at 8:49 a.m. R86's pressure wound was observed with ASM #2 and LPN #6. The wound was measured to be 1.0 x 1.0 x 0 depth. ASM #2 stated it was a stage II pressure injury. The facility policy, Wounds/Ski Impairments documented in part, Policy: Any wounds and/or skin impairments will be routinely assessed and treated as ordered. Procedure: 1. A licensed nurse will assess patients for any skin impairments, including surgical wound, vascular wounds/ulcers, pressure ulcers/injuries, skin tears, etc 2. The Skin Observation Tool will be complete by a licensed nurse at least every 7 days, detailing any wound/skin impairments. Documentation may also be found in the Wound Provider notes, if applicable. 3. Notify provider with updates and/or changes to the skin impairments. Obtain new orders as necessary. 4. Provide treatments as ordered. ASM #1, the administrator, ASM #2, ASM #3, the regional director of clinical services, and ASM #4, the regional vice president of operations, were made aware of the above concern on 7/11/24 at 9:00 a.m. No further information was provided prior to exit. (1) A pressure injury is localized damage to the skin and underlying soft tissue usually over a bony prominence or related to a medical or other device. The injury can present as intact skin or an open ulcer and may be painful. The injury occurs as a result of intense and/or prolonged pressure or pressure in combination with shear. The tolerance of soft tissue for pressure and shear may also be affected by microclimate, nutrition, perfusion, co-morbidities and condition of the soft tissue. This information was obtained from the following website: http://www.npuap.org/resources/educational-and-clinical-resources/npuap-pressure-injury-stages/. (2) Stage 2 Pressure Injury: Partial-thickness skin loss with exposed dermis Partial-thickness loss of skin with exposed dermis. The wound bed is viable, pink or red, moist, and may also present as an intact or ruptured serum-filled blister. This information was obtained from the following website: http://www.npuap.org/resources/educational-and-clinical-resources/npuap-pressure-injury-stages/.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0687 (Tag F0687)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview and clinical record review, facility staff failed to provide toenail care for one of 50 re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview and clinical record review, facility staff failed to provide toenail care for one of 50 residents, Resident #56 (R56). The findings include: On the following dates and times was observed with toenails between one and one and half inches long: 7/8/24 at 8:45a.m., 7/9/24 at 9:11a.m., and 7/10/24 at 1:42 p.m. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 4/4/24. R56 was coded as being dependent for personal hygiene. She was admitted on [DATE] with a diagnosis of traumatic brain dysfunction, seizure disorder and diabetes mellitus. A review of R56's care plan revealed, Personal hygiene care/Oral Care: The resident requires total assistance of 2x assist .Assist with all cares/ADLs On 7/11/24 at 10:008 a.m., CNA (certified nursing assistant) #1 was interviewed. She stated that residents receive nail care every day. She stated that if the resident is diabetic then the podiatrist will cut and do toenail care. On 7/11/24 at 10:59 a.m., LPN (licensed practical nurse) #2 was interviewed. She stated that nurses and nurse's aides can do nail care and toenail care. She also stated that if the resident has fungus or they are diabetic then the podiatrist will complete nail care on toenails. On 7/11/24 at approximately 12:00 p.m., ASM (administrative staff member) #1 (the administrator), ASM#2 (the director of nursing), ASM #3 (regional director of clinical services) and ASM #4 (regional vice president of operations) were made aware of the above concern. No further information was provided prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview and facility document review, the facility staff failed to apply splints for one of 50 res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview and facility document review, the facility staff failed to apply splints for one of 50 residents, Resident #56. Findings include: For Resident #56 (R56), the facility staff failed to apply right- and left-hand splints. On the following dates and times, R56 was observed in bed. Left-and right-hand splints were not visible on the resident: 7/8/24 at 3:20 p.m.; 7/9/24 at 9:15 a.m.; and 7/10/24 at 10:15 a.m. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 4/4/24. R56 was coded as having functional limitation in range of motion. She has an upper extremity impairment on both sides. She was admitted on [DATE] with a diagnosis of traumatic brain dysfunction, seizure disorder, persistent vegetative state and diabetes mellitus. A review of R56's care plan revealed, in part: Nursing/Rehab Restorative: Splint. PROM (passive range of motion) first then apply splint. See pictures for BUE (bilateral upper extremity) splints located in room, staff in-service provided. Wear all splints/positioner for four hours each shift (8 hours daily, as tolerated). Check for skin irritation/pain. A review of R56's OT Discharge Summary revealed, Discharge Recommendations and Status .Restorative Programs Established/Trained = Restorative Splint and Brace Program, Other Restorative Program (positioning program) Splint and Brace Program Established/ Trained: B hand splints. On 7/11/24 at 10:23 a.m., LPN (licensed practical nurse) #2 was interviewed. She stated that staff would know that a resident needs a splint by the physician's orders. She also stated that therapy will communicate if splints are needed. She also stated if splints are needed, they would be documented in the care plan instead of the physician's orders or the mars (medical administration records) and tars (treatment administration records). She also stated that R56 is contracted and should be wearing a splint. She says that staff usually puts the splints on during the night shift and they must have forgotten this time. On 7/11/24 at approximately 12:00 p.m., ASM (administrative staff member) #1 (the administrator), ASM#2 (the director of nursing), ASM #3 (regional director of clinical services) and ASM #4 (regional vice president of operations) were made aware of the above concern. No further information was provided prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to maintain a urinary catheter bag in a...

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Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to maintain a urinary catheter bag in a sanitary manner for one of 50 residents in the survey sample, Resident #89. The findings include: 1. For Resident #89 (R89), the facility staff failed to maintain a urinary catheter collection bag in a sanitary manner. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/18/24, the resident scored 11 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was moderately impaired for making daily decisions. Section H coded R89 having an indwelling catheter. On 7/9/24 at 9:05 a.m., an observation was made of R89 in their room. R89 was observed lying in bed with a catheter bag hanging off of the right side of the bed frame. The catheter bag was observed to be touching the floor. At that time an interview was conducted with R89 who stated that the staff took care of the catheter and they did not do anything with it. Additional observation of R89's urinary catheter bag touching the floor was made on 7/9/24 at 9:45 a.m. and observation of the urinary catheter bag on 7/10/24 at 9:18 a.m. revealed the bag attached to the grab bar at the head of the bed. R89's head of bed was observed to be elevated with the catheter bag being at R89's chest level. The comprehensive care plan for R89 documented in part, Catheter: [Name of R89] has a foley catheter. Created on: 02/23/2024. Revision on: 06/24/2024. On 7/10/24 at 10:10 a.m., an interview was conducted with CNA (certified nursing assistant) #2. CNA #2 stated that urinary catheter bags should be kept lower than the abdominal area to ensure that it drained properly. She stated that the bag should not be on the floor because it was unsanitary. On 7/10/24 at 10:15 a.m., an interview was conducted with LPN (licensed practical nurse) #3. LPN #3 stated that the urinary catheter bag should be kept below the bladder for proper drainage and to decrease the change of infection. She stated that the bag should not touch the floor because of the chance of infection. She stated that R89 was not a resident that she knew of that messed with the catheter or the urinary catheter bag and if they did it would be documented on the care plan. On 7/11/2024 at approximately 9:12 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. The facility policy Urinary Catheterizations dated 1/29/24, documented in part, .6. Maintain drainage bags below the level of the bladder. 7. Ensure drainage bags are not touching the floor . No further information was provided prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

Based on observation, staff interivew, facility document review and clinical record review, it was determined the facility staff failed to provide respiratory services for two of 50 residents in the s...

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Based on observation, staff interivew, facility document review and clinical record review, it was determined the facility staff failed to provide respiratory services for two of 50 residents in the survey sample, Residents #56 and #13. The findings include: 1. For Resident #56 (R56), the facility staff failed to administer oxygen at the physician prescribed rate of five liters per minute. R 56's comprehensive care plan revised on 6/22/21 documented, Oxygen administered as ordered .Further review of R56's clinical record revealed a physician's order dated 06/14/2024 for oxygen at five liters w/ 28% humidification via trach every day and night shift. On 7/8/24 at 3:00 p.m. and 3/9/24 at 3:18 p.m. and 7/10/24 at 9 p.m., R56 was observed lying in bed receiving oxygen via trach at two and a half liters per minute, as evidenced by the middle of the ball in the oxygen concentrator flowmeter positioned on the two-and-a-half line. On 7/11/24 at 10:23 a.m., an interview was conducted with LPN (licensed practical nurse) #2. LPN#2 stated that nurses should know how much oxygen to administer based on the resident's order. She also stated that the middle of the ball in the oxygen concentrator should be on the five-liter line if the order is for five liters. On 7/11/24 at approximately 12:00 p.m., ASM (administrative staff member) #1 (the administrator), ASM#2 (the director of nursing), ASM #3 (regional director of clinical services) and ASM #4 (regional vice president of operations) were made aware of the above concern. A review of the facility policy, Respiratory Care & Oxygen Equipment, revealed in part, Follow provider's order including' a. Delivery system type b. Flow rate and/or FiO2 concentration, if indicated c. Frequency and duration .Evaluate and document oxygen saturation level and/or vital signs, as indicated. No further information was presented prior to exit. 2. For Resident #13 (R13), the facility staff failed to provide oxygen as ordered. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/13/24, the resident scored 7 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was severely impaired for making daily decisions. Section O documented R13 receiving oxygen at the facility. On 7/8/24 at 1:07 p.m., an observation was made of R13 in their room. R13 was observed in bed wearing a hospital gown and an oxygen nasal cannula. The nasal cannula was observed to be attached to a portable oxygen tank placed in a rolling carrier beside R13's bed. Observation of the portable tank revealed the tank flow dial set at zero with the oxygen gauge reading empty. R13 was not able to be interviewed due to their cognition level. Additional observation of R13's nasal cannula attached to the portable oxygen tank set at zero was made on 7/8/24 at approximately 1:30 p.m. The physician orders for R13 documented in part, Oxygen Therapy - Oxygen at 2L/min (liters per minute) via NC (nasal cannula) every day and night shift. Order Date: 01/08/2024. The comprehensive care plan for R13 documented in part, Respiratory: [Name of R13] is at risk for respiratory complications secondary to supplementary oxygen requirement. Created on: 01/08/2024. Revision on: 01/08/2024. Under Interventions it documented in part, .administer oxygen as ordered. Date Initiated: 01/08/2024 . On 7/10/24 at 10:15 a.m., an interview was conducted with LPN (licensed practical nurse) #3. LPN #3 stated that oxygen concentrators were used in resident's rooms and they used the portable oxygen tanks when residents were going out for appointments or going for therapy or activities. She stated that anytime a resident was using a portable tank they should get a full tank and it was checked every two hours to ensure that it was running low or empty. She stated that she was not sure why R13 was on the portable tank in their room and that perhaps the concentrator had malfunctioned but the portable oxygen should not have been empty or set to zero. On 7/11/2024 at approximately 9:12 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. The facility policy Respiratory Care & Oxygen Equipment dated 1/29/24 documented in part, .Oxygen therapy will be administered per provider's order, according to current standards of practice and equipment will be maintained and stored in a safe and appropriate manner . No further information was presented prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, facility document review, and clinical record review, the facility staff failed to act on a pharmacy r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, facility document review, and clinical record review, the facility staff failed to act on a pharmacy recommendation for one of 50 residents in the survey sample, Resident #79. The findings include: For Resident #79 (R79), the facility staff failed to act on a pharmacy recommendation dated 4/24/24 to discontinue PRN (as needed) use of the anti-psychotic medication Zyprexa (1). A review of R79's clinical record revealed a physician's order dated 4/1/24 for Olanzapine (Zyprexa) 2.5 mg (milligrams) by mouth every 24 hours as needed. A pharmacy recommendation dated 4/24/24 documented, Recommend discontinue PRN use of ZYPREXA for agitation. The use of an antipsychotic medication for 3 or less days does not allow adequate time for the medication to reach therapeutic antipsychotic levels and is primarily used for its sedative/anti-anxiety effects. Suggest considering the use of a medication from a different therapeutic class such as a short acting benzodiazepine for PRN use with 14 day stop. Per state and federal guidelines: PRN orders for anti-psychotic drugs are limited to 14 days and cannot be renewed unless the attending physician or prescribing practitioner evaluates the resident for the appropriateness of that medication. The recommendation requested a physician/prescriber response and offered three options: Discontinue ZYPREXA PRN Start the following: __________ No change at this time as the benefit outweighs the risk. No response was documented by the physician or prescriber on the recommendation or in R79's clinical record, and the resident remained on PRN Zyprexa. On 7/10/24 at 3:03 p.m., an interview was conducted with ASM (administrative staff member) #2 (the director of nursing) and ASM #3 (the regional director of clinical services) ASM #3 stated the pharmacist places routine recommendations into a computer portal. ASM #2 stated she checks the portal almost daily or every other day, uploads the recommendations, prints the recommendations and gives the recommendations to the assigned nurse practitioner. ASM #2 stated the nurse practitioners are supposed to document and implement their response to the recommendations then the recommendations should be given to the medical records employee, so they are loaded into resident charts. ASM #3 stated the practitioners should document a response on the pharmacy recommendation form even if they decline the recommendation. On 7/11/24 at 8:52 a.m., ASM #1 (the administrator) and ASM #2 were made aware of the above concern. The facility policy titled, Medication Regimen Review documented, 1. The consultant pharmacist will provide Medication Regimen Review (MRR) reports to provider and Director of Nursing within 72 hours of completion. 2. The physician is to review and sign the patient's individual MRR and document that he/she has reviewed the pharmacist's identified irregularities within 30 days of receipt. No further information was presented prior to exit. Reference: (1) Olanzapine (Zyprexa) is used to treat the symptoms of schizophrenia (a mental illness that causes disturbed or unusual thinking, loss of interest in life, and strong or inappropriate emotions) in adults and teenagers [AGE] years of age and older. It is also used to treat bipolar disorder (manic depressive disorder; a disease that causes episodes of depression, episodes of mania, and other abnormal moods) in adults and teenagers [AGE] years of age and older. Olanzapine is in a class of medications called atypical antipsychotics. It works by changing the activity of certain natural substances in the brain. This information was obtained from the website: https://medlineplus.gov/druginfo/meds/a601213.html.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and clinical record review, the facility staff failed to ensure a resident was free from an unnecessary...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and clinical record review, the facility staff failed to ensure a resident was free from an unnecessary psychotropic medication for one of 50 residents in the survey sample, Resident #79. The findings include: For Resident #79 (R79), the facility staff failed to ensure the physician or prescribing practitioner evaluated the resident for continued use of the as needed antipsychotic medication Olanzapine (1) and documented the rationale for the continued use. A review of R79's clinical record revealed a physician's order dated 4/1/24 for Olanzapine (Zyprexa) 2.5 mg (milligrams) by mouth every 24 hours as needed for terminal delirium related to dementia. A review of R79's June 2024 revealed the resident received as needed Olanzapine on 6/5/24. On 7/10/24 at 3:03 p.m., an interview was conducted with ASM (administrative staff member) #2 (the director of nursing). ASM #2 stated as needed antipsychotic medications should only be ordered for up to 14 days but R79 was having hallucinations and behaviors. ASM #2 stated staff had tried alternative medications that were unsuccessful so R79's hospice physician wanted to continue the use of as needed Olanzapine. ASM #2 was asked to provide physician documentation that the physician evaluated R79 for the continued use of as needed Olanzapine and physician documentation regarding the rationale for continued use. On 7/11/24 at 8:26 a.m., ASM #2 stated she could not provide the requested physician documentation. On 7/11/24 at 8:52 a.m., ASM #1 (the administrator) and ASM #2 were made aware of the above concern. The facility did not have a policy regarding as needed antipsychotic medications. No further information was presented prior to exit. Reference: (1) Olanzapine (Zyprexa) is used to treat the symptoms of schizophrenia (a mental illness that causes disturbed or unusual thinking, loss of interest in life, and strong or inappropriate emotions) in adults and teenagers [AGE] years of age and older. It is also used to treat bipolar disorder (manic depressive disorder; a disease that causes episodes of depression, episodes of mania, and other abnormal moods) in adults and teenagers [AGE] years of age and older. Olanzapine is in a class of medications called atypical antipsychotics. It works by changing the activity of certain natural substances in the brain. This information was obtained from the website: https://medlineplus.gov/druginfo/meds/a601213.html.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. For Resident #519 (R519), the facility staff failed to secure medications safely in resident room. On 7/8/24 at 3:49 p.m. an...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. For Resident #519 (R519), the facility staff failed to secure medications safely in resident room. On 7/8/24 at 3:49 p.m. an observation R519's room revealed Fluticasone Propionate and Salmeterol 100mcg/50mcg Aerosol Powder on top of the bedside table that was left unattended. R519's clinical record revealed a physician order dated 7/4/24, Fluticasone-Salmeterol 100-50 MCG/ACT Aerosol Powder, breath activated . 1 inhalation in nostril every 12 hours. On 7/11/24 at 10:32 a.m., LPN (licensed practical nurse) #2 was interviewed. She stated that inhaler should not have been at the bedside. She stated that it is supposed to be stored in the medication cart with the other inhalers. She also stated that residents should not use it without supervision. On 7/11/24 at approximately 12:00 pm., ASM (administrative staff member) #1 (the administrator), ASM#2 (the director of nursing), ASM #3 (regional director of clinical services) and ASM #4 (regional vice president of operations) were made aware of the above concern. A review of the facility's policy, Storage of Medications revealed, in part: Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. The medications supple is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications .Medications labeled for individual residents are stored separately from floor stock medications when not in the medication cart. No further information was provided prior to exit. Based on observation, staff interview and facility document review it was determined facility staff failed to secure Medications in a safe and secure manner according to professional standards for two of 50 residents, Resident #32 and Resident #159. The findings include: 1. The facility staff failed to ensure medications were locked. During the initial resident observation on 7/8/24 at approximately 12:45 PM, upon entrance to Resident #32's room, a bottle of Nystatin powder was observed on bedside table. The Nystatin powder was labeled for another resident. Resident #32 was not in the room at the time. At approximately 3:15 PM Resident #32 was in room, when asked about the Nystatin powder with the other resident's name, Resident #32 stated, no, I did not notice the bottle on the dresser. Resident #32 was admitted to the facility on [DATE] with diagnosis that included but were not limited to ASCVD (atherosclerotic cardiovascular disease), CKD (chronic kidney disease) and CHF (congestive heart failure). The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 6/27/24, coded the resident as scoring a 14 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring moderate assist for bed mobility; total dependence for transfer, hygiene/bathing and supervision for eating. A review of the comprehensive care plan dated 4/2/21 revealed, FOCUS: The resident has a potential for skin impairments related to decreased mobility and occasional incontinence. INTERVENTIONS: Keep skin clean and dry. Lotion to dry skin. Moisture barrier cream as needed for protection of skin. An interview was conducted on 7/8/24 at 12:50 PM with LPN (licensed practical nurse) #1. When asked about the Nystatin bottle with a different resident's name on Resident #32's bedside table, LPN #1 stated, no, this is not hers. It must have been left in here when rooms were changed. I am disposing of this now. When asked how medications are to be stored, LPN #1 stated, they are to be locked in the medication cart. On 7/11/24 at 9:10 AM, ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the vice president of operations was made aware of the finding. According to the facility's Storage of Drugs-Biologicals policy which revealed, Only licensed nurses, pharmacy personnel, and those lawfully authorized to administer medications are permitted to access medications. Medication rooms, carts and medication supplies are locked when they are not attended by persons with authorized access. No further information was provided prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0909 (Tag F0909)

Could have caused harm · This affected 1 resident

Based on observation, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to perform a bed inspection for two of 50 residents in the surv...

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Based on observation, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to perform a bed inspection for two of 50 residents in the survey sample, Residents #86 and #124. The findings include: 1. For Resident #86, the facility staff failed to inspect the resident's bariatric bed for safety and entrapment. Resident #86 was observed on 7/8/24 at approximately 12:00 p.m. in bed, with two half side rails on each side of the bed. The physician order dated, 5/18/24, documented, BB (bariatric bed) bed with 1/2 side rails. The review of the bed inspection book documented the bed in the room was not the same as the current bed in the room. There was no bed inspection for the bariatric bed in use. An interview was conducted with OSM (other staff member) #18, the director of maintenance on 7/10/24 at 2:11 p.m. When asked the process to ensure the bariatric beds are inspected for safety and entrapment, OSM #18 stated if there is a bariatric bed need, we place it i the room but only on the B side of the room. We do an inspection based on the same regulations for the other bed frames. OSM #18 was asked why the inspection was not done on the bed, OSM #18 stated he didn't know why. The facility policy, Bed System Audits, documented, Maintenance will maintain an inventory of all beds in order to conduct annual and intermittent bed system audits to identify and mitigate areas of risk for possible entrapment and bed safety. Procedure: 1. Maintenance will identify each Center bed by number and will conduct a full bed audit on each bed a minimum of annually. The audit will include the frame, the deck, the headboard, the footboard, the mattress, and any installed bed rails and/or assisted devices. 2. Maintenance will also conduct intermittent audit immediately upon notification by nursing of any individual change of bed frame, an assistive device, a mattress, or a bed rail. Maintenance and nursing will collaborate in order to identify gaps, ensure a tight fit of mattress to the bed system and if appropriate, to inspect for mattress compressibility. 3. Any bed rail and or mattress changes implemented and/or newly purchased separately from the bed frame system, will be assessed collaboratively for compatibility in width HBSW (Hospital Bed Safety Workgroup) guidelines, and other areas of potential safety risk within the bed system. 5. For all annual audits, maintenance will complete documentation as outlines in the preventative maintenance electronic record and file printed audits in the Bed System Audits Tracking Manual. Intermittent audits will be recorded on the Intermittent Bed Audit to Reduce the Risk of Patient Entrapment Documentation Log located in the Bed System Audits Tracking Manual. ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services, and ASM #4, the regional vice president of operations, were made aware of the above concern on 7/11/24 at 9:00 a.m. No further information was provided prior to exit. 2. 1. For Resident #124, the facility staff failed to inspect the resident's bariatric bed for safety and entrapment. Resident #124 was observed in bed on 7/8/24 at approximately 12:10 p.m. There were two half side rails in place on both sides of the bed. The physician's order dated 2/8/24, documented, BB bed with 1/2 side rails. The review of the bed inspection book documented the bed in the room was not the same as the current bed in the room. There was no bed inspection for the bariatric bed in use. An interview was conducted with OSM (other staff member) #18, the director of maintenance on 7/10/24 at 2:11 p.m. When asked the process to ensure the bariatric beds are inspected for safety and entrapment, OSM #18 stated if there is a bariatric bed need, we place it i the room but only on the B side of the room. We do an inspection based on the same regulations for the other bed frames. OSM #18 was asked why the inspection was not done on the bed, OSM #18 stated he didn't know why. ASM #1, ASM #2, ASM #3, and ASM #4, were made aware of the above concern on 7/11/24 at 9:00 a.m. No further information was provided prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0944 (Tag F0944)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and facility document review, it was determined that the facility staff failed to ensure QAPI (quality ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and facility document review, it was determined that the facility staff failed to ensure QAPI (quality assurance and performance improvement) program training was completed for one of five employees reviewed, OSM (other staff member) #5. The findings include: For OSM #5, a floor technician, the facility staff failed to ensure training regarding the facility QAPI program was completed. OSM #5 was hired on 6/1/23. The facility staff failed to provide evidence that OSM #5 had completed training regarding the facility QAPI program. On 7/11/24 at 10:52 a.m., an interview was conducted with ASM (administrative staff member) #4, the regional vice president of operations. ASM #4 stated that OSM #5 was set to have the QAPI training added to their computer based training program in August. He stated that they do a general orientation but was not sure if QAPI training was put in the system upon hire or not. He stated that he would look further to see if there was anything more to provide. On 7/11/24 at 11:51 a.m., ASM #4 stated that they did not have anything additional to provide for OSM #5. At that time, ASM #2, the director of nursing confirmed that during general orientation QAPI training was one of the courses that was initially included in the onboarding education for staff to complete. The facility assessment dated [DATE] documented in part, .Staff training/education and competencies . Review Relias (computer based education) Annual Calendar for list of all staff training, and the HR (human resource) general orientation completed upon hire, as well as any other specialized program training that may currently be utilized in the Center . The attached Relias 2024 Onboarding All Employees calendar documented a course named Quality & You: QAPI included in the onboarding education for all staff as well as annual education for all staff. On 7/11/24 at 11:57 a.m., ASM #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. No further information was provided prior to exit.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0565 (Tag F0565)

Could have caused harm · This affected multiple residents

Based on staff interview and facility document review, the facility staff failed to respond to resident council concerns for two of three resident council meetings reviewed, the May 2024 and June 2024...

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Based on staff interview and facility document review, the facility staff failed to respond to resident council concerns for two of three resident council meetings reviewed, the May 2024 and June 2024 meetings. The findings include: The facility staff failed to respond to the May and June 2024 resident council's concern regarding missing clothing. A review of the 5/8/24 resident council meeting notes revealed the following documentation, .clothes still missing . A review of the 6/5/24 resident council meeting notes revealed the following documentation, .clothes still being missing . A review of the facility grievances/concerns for 5/1/24 to the present failed to evidence any grievances regarding the resident council's missing clothing concerns. On 7/9/2024 at 2:45 p.m., a request was made to ASM (administrative staff member) #4, the regional vice president of operations, for evidence of resolution of concerns voiced by residents regarding missing clothing during the May and June 2024 meetings. On 7/10/24 at 2:28 p.m., an interview was conducted with OSM (other staff member) #14, environmental service director. OSM #14 stated that activities was responsible for resident council meetings and they were not aware of any concerns voiced during meetings about ongoing missing clothing. OSM #14 stated that they handled individual resident concerns as they came in. On 7/10/24 at 3:22 p.m., an interview was conducted with OSM #16, the director of recreation. OSM #16 stated that they followed up with resident council concerns differently depending on what the concerns were. She stated that for the concerns with missing clothing she reported them to the director of environmental services and the administrator. She stated that this was a verbal conversation directly with the managers and she had not been documenting any grievances or resolutions of the concerns since she had been in the positron and moving forward she planned to start documenting them. On 7/11/24 at approximately 9:00 a.m., ASM #4, the regional vice president of operations stated that they did not have any evidence of resolution for the concerns regarding missing clothing voiced at the May and June 2024 resident council meetings. The facility policy titled, Resident Council dated 11/1/23, documented in part, .10. Document Council concerns/problems in Resident Council Minutes. Individual concerns should be addressed on the company's Service Concern report form. Immediately inform the Administrator of any urgent issues, council concerns, or problems . The facility policy Grievance dated 1/23/20, documented in part, The patient has a right to voice/file grievances/complaints (orally, in writing or anonymously) without fear of discrimination or reprisal. The Administrator serves as the grievance official of the Center and is responsible for overseeing the grievance process and for receiving and tracking their conclusion. On 7/11/2024 at approximately 9:12 a.m., ASM #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. No further information was provided prior to exit.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected multiple residents

Based on staff interview, facility document review, and clinical record review, the facility staff failed to notify the physician of a change in condition and possible need to alter treatment for one ...

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Based on staff interview, facility document review, and clinical record review, the facility staff failed to notify the physician of a change in condition and possible need to alter treatment for one of 50 residents in the survey sample, Resident #106. The findings include: For Resident #106 (R106), the facility staff failed to notify the physician of the resident's blood sugars over 400, per a physician's order. A review of R106's clinical record revealed a physician's order dated 4/15/24 that documented to administer Lispro insulin (used to treat diabetes) based on a sliding scale dependent on the resident's blood sugar before meals and at bedtime. The order further documented to contact the physician if R106's blood sugar was greater than 400 or less than 60. A review of R106's June 2024 and July 2024 MARs (medication administration records) revealed the following blood sugars on the following dates: 6/2/24 11:00 a.m.- 450 6/9/24 11:00 a.m.- 441 6/10/24 7:30 a.m.- 401 6/10/24 4:00 p.m.- 432 6/11/24 4:00 p.m.- 448 6/12/24 4:00 p.m.- 410 6/17/24 9:00 p.m.- 425 6/19/24 4:00 p.m.- 448 6/23/24 9:00 p.m.- 404 6/25/24 11:00 a.m.- 449 7/3/24 9:00 p.m.- 450 7/6/24 9:00 p.m.- 419 Further review of R106's clinical record (including the June 2024 and July 2024 MARs, nurses' progress notes, and change in condition notes) failed to reveal the facility staff contacted the physician regarding any of R106's above blood sugars that were greater than 400. On 7/10/24 at 1:12 p.m., an interview was conducted with RN (registered nurse) #3. RN #3 stated that if a resident has a physician's order to contact the physician for a blood sugar greater than a specified parameter, then when the nurse takes the blood sugar and the blood sugar is over the parameter, the nurse needs to call the physician to get new orders or maintain current orders, depending on what the physician wants to do. RN #3 stated nurses should evidence the physician notification by documenting a progress note or change in condition note. On 7/11/24 at 8:52 a.m., ASM (administrative staff member) #1 (the administrator) and ASM #2 (the director of nursing) were made aware of the above concern. The facility policy titled, Significant Change in Condition documented, 1. A licensed nurse will assess the patient for signs and symptoms of change in condition. 2. Notify provider and document in Progress Notes. No further information was presented prior to exit.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

Based on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to maintain a homelike environment for six of 50 residents in ...

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Based on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to maintain a homelike environment for six of 50 residents in the survey sample, Residents #10, #131, #121, #32, #34 and #104. The findings include: 1. For Resident #10 (R10), the facility staff failed to maintain the resident's room in good repair. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/5/24, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. On 7/8/24 at approximately 3:30 p.m., an observation of R10's room was conducted. Blue tape approximately one inch wide was observed along a portion of the baseboard approximately 12 inches long on the window side of the room. The electrical outlet above the area was observed to have blue tape surrounding the plastic outlet cover on each side. The un-taped portions of the baseboard on the wall located along the window side of the room were observed to be separated from the wall exposing dried adhesive on the wall beneath. At this time an interview was conducted with R10 who stated that they did not know why the tape was there and it had been that way for a long time. R10 stated that someone had worked on that area a long time ago and never came back and they felt that it was ugly. On 7/10/24 at 12:40 p.m., an interview was conducted with OSM (other staff member) #17, maintenance technician. OSM #17 stated that they had a program on their phone which showed them any open work orders for repairs needed in the facility. OSM #17 reviewed the program and stated that there were no open work orders for R10's room. OSM #17 observed the blue tape approximately one inch wide along the baseboard approximately 12 inches long on the window side of the room, the electrical outlet above the area with blue tape surrounding the plastic outlet cover on each side and the un-taped portions of the baseboard on the wall that were separated from the wall exposing dried adhesive on the wall beneath. He stated that it appeared that someone may have attempted to glue the baseboard back to the wall and then taped it to dry and it had not been removed. He stated that he was not sure why the electrical outlet cover was taped. OSM #17 stated that he did not think that the room was homelike with the baseboard coming off the wall and the blue tape on parts of the baseboard and electrical outlet. On 7/11/24 at approximately 9:12 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. On 7/11/24 at approximately 11:51 a.m., ASM #4, the regional vice president of operations stated that the facility did not have a policy regarding maintaining a homelike environment. No further information was presented prior to exit. 2. For Resident #131 (R131), the facility staff failed to maintain the resident's room in good repair. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 5/16/24, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. On 7/8/24 at approximately 3:27 p.m., an observation of R131's room was conducted. Blue tape approximately one inch wide was observed along a portion of the baseboard approximately 12 inches long on the window side of the room. The electrical outlet above the area was observed to have blue tape surrounding the plastic outlet cover on each side. The un-taped portions of the baseboard on the wall located along the window side of the room were observed to be separated from the wall exposing dried adhesive on the wall beneath. At this time an interview was conducted with R131 who stated that the wall on the window side of the room had looked like that for months. R131 stated that a staff member had taped it up and said they would be back to fix it and never came back. R131 stated that they would like to have it fixed. On 7/10/24 at 12:40 p.m., an interview was conducted with OSM (other staff member) #17, maintenance technician. OSM #17 stated that they had a program on their phone which showed them any open work orders for repairs needed in the facility. OSM #17 reviewed the program and stated that there were no open work orders for R131's room. OSM #17 observed the blue tape approximately one inch wide along the baseboard approximately 12 inches long on the window side of the room, the electrical outlet above the area with blue tape surrounding the plastic outlet cover on each side and the un-taped portions of the baseboard on the wall that were separated from the wall exposing dried adhesive on the wall beneath. He stated that it appeared that someone may have attempted to glue the baseboard back to the wall and then taped it to dry and it had not been removed. He stated that he was not sure why the electrical outlet cover was taped. OSM #17 stated that he did not think that the room was homelike with the baseboard coming off the wall and the blue tape on parts of the baseboard and electrical outlet. On 7/11/24 at approximately 9:12 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. No further information was presented prior to exit. 3. For Resident #121 (R121), the facility staff failed to exercise reasonable care for the protection of the resident's property from loss. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 5/23/24, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. On 7/8/24 at 12:22 p.m., an interview was conducted with R121 in their room. R121 stated that they had multiple missing clothing items over the course of about a year. R121 stated that they had reported the missing items multiple times to the nursing staff, the social worker and the laundry and they all told them that they would look into it. R121 stated that they were missing all of their underwear, multiple pairs of shorts, multiple shirts, and most recently a shirt and pants set that their family member had brought in to them. R121 stated that all items were labeled with their name prior to going to the laundry. R121 stated that the laundry staff had told them that they were unable to find anything and had given them some of the lost and found clothing and someone had cut off some leggings to make shorts for them. R121 stated that they took the lost and found clothing because that was the only option they were given and was told that they needed to have pictures of the clothing for the staff to be able to locate it. The resident property list for R121 documented two pages listing multiple clothing items including pants, shirts, sweaters and shorts dated 1/6/23. Review of the facility grievance logs from 1/1/23 to the present failed to evidence any documented grievances for R121. On 7/9/24 at 11:32 a.m., an interview was conducted with OSM (other staff member) #13, housekeeping assistant/laundry. OSM #13 stated that when a resident reported missing clothing they found out the residents name, room number and got a description of the clothing that was missing. She stated that they searched for the clothing in the laundry and if not found they reported to their manager. She stated that she remembered looking for missing clothing that R121 reported and remembered a CNA (certified nursing assistant) bringing in the name and color of the clothing. She stated that she thought they found something. On 7/10/24 at 10:10 a.m., an interview was conducted with CNA #2. CNA #2 stated that if a resident reported missing clothing they went to the laundry to search for the items. She stated if they were unable to find the item they reported it to the nurse. She stated that she was not aware of R121 missing any clothing. On 7/10/24 at 10:15 a.m., an interview was conducted with LPN (licensed practical nurse) #3. LPN #3 stated that if a resident was missing clothing they searched the room for the clothing and if not found they notified the laundry and unit manager. She stated that if the clothing was still not found the social worker became involved and normally they replaced the items. She stated that she was not aware of R121 missing any clothing but did not work with them every day. She stated that all residents had a personal belongings inventory list kept at the nurses station which they were encouraged to keep up to date to track any belongings that may go missing. On 7/10/24 at 2:28 p.m., an interview was conducted with OSM #14, EVS (environmental services)director. OSM #14 stated that when his staff had searched for a resident's missing clothing and were not able to find anything he reported it to the administrator and they normally replaced it. He stated that currently they were not completing grievances for missing clothing but they were starting the process. He stated that they asked families to send them pictures to help them identify missing clothing if possible. He stated that they had given R121 some of the lost and found clothing that would fit them. He stated that he had quarterly sessions for the residents to come look through unlabeled/unclaimed clothing in the dining room to see if anything was theirs and had put that in place when he came about 10 months ago but had told residents that there was not much that he could do for things that happened prior to him being in the position. He stated that after the quarterly sessions with lost and found the rest of the clothing was donated because they could only hold things for so long. On 7/10/24 at 2:42 p.m., an interview was conducted with OSM #15, the director of discharge planning. OSM #15 stated that if a resident reported missing clothing they went to the laundry to look for the items and talked with the EVS director. She stated that if the items were not found they typically would get approval from administrator to replace them. She stated that all resident belongings were supposed to be documented on the property list and they encouraged the resident and the family to keep the list up to date. She stated that on admission the nurse completed the list and it was updated as new items came in. She stated that R121 had reported missing clothing to them and she knew that the laundry had worked to find the items. She stated that the laundry had informed them that they had given R121 some donated clothes and she had not personally replaced any of the missing clothing. She stated that she was not aware that all of R121's underwear was missing and that she did the shopping for R121 and would be able to get them some if they wanted her to. The facility policy Personal Belongings dated 1/29/24, documented in part, .1. At the time of admission, a nursing staff member will assist the patient and their family in putting away and storing their personal belongings. All clothing should be marked with the patient's name (garment is to be marked on the inside of the garment with permanent ink) .4. If a patient is missing a personal item, the center will make every attempt to locate the item. Although the center is not responsible for personal possessions or valuables of the patients, a patient or their family is encouraged to meet with the administrator or other center administrative personnel regarding missing items or other concerns involving their personal belongings . On 7/11/24 at approximately 9:12 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. No further information was presented prior to exit. 4. For Resident #32 (R32), Resident #34 (R34), and Resident #104 (R104), the facility staff failed to serve lunch in a homelike manner on 7/8/24. Staff left meal trays and plate lids sitting on the tables during the meal. On R32's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/27/24, the resident scored 14 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. On R34's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 5/29/24, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. On R104's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 5/20/24, the resident scored 11 out of 15 on the BIMS (brief interview for mental status), indicating the resident was moderately cognitively impaired for making daily decisions. On 7/8/24 at 12:46 p.m., staff were observed serving meal trays to residents in the dining room. Staff removed meal trays from carts in the dining room and placed the meal trays on tables. After placing the meal trays on the tables, staff left the plate of food, beverage, and utensils on the meal trays, removed the plate lids and left the lids on the table for the duration of the meal. On 7/8/24 at 12:58 p.m., an interview was conducted with R32, R34, and R104. All three residents stated they did not like the meal trays and plate lids being left on the table during meals because there was not enough room on the table. On 7/10/24 at 1:41 p.m., an interview was conducted with CNA (certified nursing assistant) #1. CNA #1 stated the staff leaves meal trays and plate lids on the tables during resident meals. CNA #1 stated this was not homelike and would not be done in a restaurant or at home. CNA #1 stated the meal trays and plate lids could be placed back on the meal carts while residents eat their meals. On 7/11/24 at 8:52 a.m., ASM (administrative staff member) #1 (the administrator) and ASM #2 (the director of nursing) were made aware of the above concern. The facility did not have a policy regarding dining. No further information was presented prior to exit.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. For Resident #56 (R56), the facility staff failed to implement a comprehensive care plan regarding splints. R56 was admitted ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. For Resident #56 (R56), the facility staff failed to implement a comprehensive care plan regarding splints. R56 was admitted to the facility on [DATE] with diagnosis of traumatic brain injury, persistent vegetative state, seizures, and contractures of right and left hand. On 7/8/24 at 3:20 p.m., 7/9/24 at 9:15 a.m., and on 7/10/24 at 10:15 a.m., R56 was observed lying in bed without the splint in her right or left hand. A review of R56's care plan revealed, Nursing/Rehab Restorative: Splint, PROM (passive range of motion) first then apply splint. See pictures for BUE splints located in room, staff inservice provided. Wear all splints/positioner for four hours each shift (8 hours daily, as tolerated). Check for skin irritation/pain. It also revealed, BUE, as ordered/tolerated. Splint Trial. On 7/11/24 at 10:23 a.m., LPN (licensed practical nurse) #2 was interviewed. She stated that the resident is contracted and should be wearing the splints but is not. She also stated that the purpose of the care plan is to be able to know what care to provide for a specific resident. On 7/11/24 at approximately 12:00 p.m., ASM (administrative staff member) #1 (the administrator), ASM#2 (the director of nursing), ASM #3 (regional director of clinical services) and ASM #4 (regional vice president of operations) were made aware of the above concern. A review of the facility policy, Care Planning, revealed in part, A licensed nurse, in coordination with the interdisciplinary team, develops and implements an individualized care plan for each patient in order to provide effective, person-centered care, and the necessary health-related care and services to attain or maintain the highest practical physical, mental, and psychosocial well-being of the patient. No further information was provided prior to exit. Based on observation, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for five of 50 residents in the survey sample, Residents #89, #13, #106, #86 and #56. The findings include: 1. For Resident #89 (R89), the facility staff failed to implement the comprehensive care plan to assist with personal hygiene. R89 was observed having a brown substance underneath their fingernails on 7/8/24 at 12:47 p.m., 7/9/24 at 9:05 a.m. and 7/10/24 at 9:19 a.m. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/18/24, the resident scored 11 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was moderately impaired for making daily decisions. Section GG coded R89 requiring substantial/maximal assistance for personal hygiene and dependent on staff for bathing. The comprehensive care plan for R89 documented in part, ADLs (activities of daily living): [Name of R89] has an ADL self-care performance deficit r/t (related to) activity intolerance, muscle weakness, AMS (altered mental status) . Created on: 06/01/2020. Under Interventions it documented in part, . Bathing/Showering: The resident is a staff assist. Date Initiated: 10/26/2021 . Personal Hygiene/Oral Care: The resident is a staff assist. Resident is edentulous. Date Initiated: 10/26/2021 . On 7/8/24 at 12:47 p.m., an observation was made of R89 in their room. R89 was observed lying in bed. Observation of R89's fingernails revealed that they were approximately one-quarter inch long with a brown substance underneath them. Additional observations of R89's fingernails were made on 7/9/24 at 9:05 a.m. and 7/10/24 at 9:19 a.m. Observations revealed the brown substance remaining underneath the fingernails. Review of the clinical record failed to evidence documentation of refusal of care during the dates of observations documented above. On 7/10/24 at 10:10 a.m., an interview was conducted with CNA (certified nursing assistant) #2. CNA #2 stated that residents fingernails were evaluated during care provided each day and were cleaned underneath if observed to be dirty. She stated that fingernails were assessed for trimming on shower days and during baths. On 7/10/24 at 10:15 a.m., an interview was conducted with LPN (licensed practical nurse) #3. LPN #3 stated that the purpose of the care plan was for staff to be able to look at it and see what the needs of the resident were. She stated that the care plan should be implemented because that its purpose was to be useful to care for the resident. LPN #3 stated that residents fingernails were assessed on shower days or when observed when working with the resident. She stated that the residents nails were cleaned underneath during daily care and if the resident refused it would be documented. LPN #3 observed R89's fingernails and stated, I see what you mean. LPN #3 asked R89 if they would allow them to clean underneath their nails and R89 stated yes. On 7/11/2024 at approximately 9:12 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. The facility policy Care Planning dated 11/1/19 documented in part, A licensed nurse, in coordination with the interdisciplinary team, develops and implements an individualized care plan for each patient in order to provide effective, person-centered care, and the necessary health-related care and services to attain or maintain the highest practical physical, mental and psychosocial well-being of the patient . No further information was presented prior to exit. 2. For Resident #13 (R13), the facility staff failed to implement the comprehensive care plan to provide oxygen as ordered. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/13/24, the resident scored 7 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was severely impaired for making daily decisions. Section O documented R13 receiving oxygen at the facility. The comprehensive care plan for R13 documented in part, Respiratory: [Name of R13] is at risk for respiratory complications secondary to supplementary oxygen requirement. Created on: 01/08/2024. Revision on: 01/08/2024. Under Interventions it documented in part, .administer oxygen as ordered. Date Initiated: 01/08/2024 . The physician orders for R13 documented in part, Oxygen Therapy - Oxygen at 2L/min (liters per minute) via NC (nasal cannula) every day and night shift. Order Date: 01/08/2024. On 7/8/24 at 1:07 p.m., an observation was made of R13 in their room. R13 was observed in bed wearing a hospital gown and an oxygen nasal cannula. The nasal cannula was observed to be attached to a portable oxygen tank placed in a rolling carrier beside R13's bed. Observation of the portable tank revealed the tank flow dial set at zero and the tank oxygen gauge reading empty. R13 was not able to be interviewed due to their cognition level. Additional observation of R13's nasal cannula attached to the portable oxygen tank set at zero was made on 7/8/24 at approximately 1:30 p.m. On 7/10/24 at 10:15 a.m., an interview was conducted with LPN (licensed practical nurse) #3. LPN #3 stated that the purpose of the care plan was for staff to be able to look at it and see what the needs of the resident were. She stated that the care plan should be implemented because that its purpose was to be useful to care for the resident. LPN #3 stated that oxygen concentrators were used in resident's rooms and they used the portable oxygen tanks when residents were going out for appointments or going for therapy or activities. She stated that anytime a resident was using a portable tank they should get a full tank and it was checked every two hours to ensure that it was running low or empty. She stated that she was not sure why R13 was on the portable tank in their room and that perhaps the concentrator had malfunctioned but the portable oxygen should not have been empty or set to zero. On 7/11/2024 at approximately 9:12 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the regional vice president of operations were made aware of the concern. No further information was presented prior to exit.3. For Resident #106 (R106), the facility staff failed to implement the resident's comprehensive care plan for physician notification of a change in condition. R106's comprehensive care plan dated 3/27/24 documented, CARE NEEDS: (Name of R106) has the following basic care needs: HX (History) of DM (Diabetes Mellitus) Type 1 .MD/NP/RP (Medical Doctor/Nurse Practitioner/Responsible Party) will be notified of the appropriate change in condition. A review of R106's clinical record revealed a physician's order dated 4/15/24 that documented to administer Lispro insulin (used to treat diabetes) based on a sliding scale dependent on the resident's blood sugar before meals and at bedtime. The order further documented to contact the physician if R106's blood sugar was greater than 400 or less than 60. A review of R106's June 2024 and July 2024 MARs (medication administration records) revealed the following blood sugars on the following dates: 6/2/24 11:00 a.m.- 450 6/9/24 11:00 a.m.- 441 6/10/24 7:30 a.m.- 401 6/10/24 4:00 p.m.- 432 6/11/24 4:00 p.m.- 448 6/12/24 4:00 p.m.- 410 6/17/24 9:00 p.m.- 425 6/19/24 4:00 p.m.- 448 6/23/24 9:00 p.m.- 404 6/25/24 11:00 a.m.- 449 7/3/24 9:00 p.m.- 450 7/6/24 9:00 p.m.- 419 Further review of R106's clinical record (including the June 2024 and July 2024 MARs, nurses' progress notes, and change in condition notes) failed to reveal the facility staff contacted the physician regarding any of R106's above blood sugars that were greater than 400. On 7/10/24 at 1:12 p.m., an interview was conducted with RN (registered nurse) #3. RN #3 stated the purpose of the care plan is, so staff is able to go in and see the issues with the resident. RN #3 stated the care plan tells the story of the resident and nurses have access to review residents' care plans to ensure they are implemented. RN #3 stated that if a resident has a physician's order to contact the physician for a blood sugar greater than a specified parameter, then when the nurse takes the blood sugar and the blood sugar is over the parameter, the nurse needs to call the physician to get new orders or maintain current orders, depending on what the physician wants to do. RN #3 stated nurses should evidence the physician notification by documenting a progress note or change in condition note. On 7/11/24 at 8:52 a.m., ASM (administrative staff member) #1 (the administrator) and ASM #2 (the director of nursing) were made aware of the above concern. No further information was presented prior to exit. 4. For Resident #86, the facility staff failed to implement the care plan for pressure injury (1) care. The comprehensive care plan dated, 3/1/24, documented in part, Focus: Skin Impairment: The resident has a skin impairment: R/L (right/left) groin necrotizing fasciitis post-surgical, R/L ABD (abdominal) rash, L axilla hidradenitis, L/R scrotum hidradenitis, R lateral groin post-surgical necrotizing fasciitis, L groin post-surgical necrotizing fasciitis, sacrum pressure. The Interventions documented in part, Notify MD (medical doctor) as indicated. Observe area for signs of improvement or decline. Treatment as ordered. The wound care nurse practitioner note dated 5/20/24 documented in part, Sacrum scar tissue. The wound care physician notes dated, 5/31/24, documented in part, Sacrum - stage 2 (2) measuring approximately 1x1x 0.1 cm (centimeters) in size. The physician order dated 5/31/24, documented, Sacrum: Cleanse with wound cleanser, pat dry. Apply silver alginate and cover with border gauze dressing every day shift for Pressure Stage 2. The TAR (treatment administration record) for May, June and July 2024, documented the above order. The treatment was documented as having been administered as ordered. The Skin Observation forms dated the following documented: 5/19/24 - no documentation of a sacrum pressure injury. 5/27/24 - no documentation of a sacrum pressure injury. 6/3/24 - sacrum - pressure - no measurements or stage. 6/10/24 - sacrum - pressure - stage II - no measurements. 6/17/24 - sacrum - pressure - no measurements or stage. 6/24/24 - sacrum - pressure - no measurements or stage. 7/1/24 - sacrum - pressure - no measurements or stage. 7/8/24 - sacrum - pressure - no measurements or stage. 7/9/24 - sacrum - pressure - stage II - no measurements. An interview was conducted on 7/10/24 at 10:15 a.m. with LPN (licensed practical nurse) #3, she stated the purpose of the care plan is for staff to be able to look at it and see what the needs of the resident are. It should be implemented because that its purpose to be useful to care for the resident. ASM #1, the administrator, ASM #2, ASM #3, the regional director of clinical services, and ASM #4, the regional vice president of operations, were made aware of the above concern on 7/11/24 at 9:00 a.m. No further information was provided prior to exit. (1) A pressure injury is localized damage to the skin and underlying soft tissue usually over a bony prominence or related to a medical or other device. The injury can present as intact skin or an open ulcer and may be painful. The injury occurs as a result of intense and/or prolonged pressure or pressure in combination with shear. The tolerance of soft tissue for pressure and shear may also be affected by microclimate, nutrition, perfusion, co-morbidities and condition of the soft tissue. This information was obtained from the following website: http://www.npuap.org/resources/educational-and-clinical-resources/npuap-pressure-injury-stages/. (2) Stage 2 Pressure Injury: Partial-thickness skin loss with exposed dermis Partial-thickness loss of skin with exposed dermis. The wound bed is viable, pink or red, moist, and may also present as an intact or ruptured serum-filled blister. This information was obtained from the following website: http://www.npuap.org/resources/educational-and-clinical-resources/npuap-pressure-injury-stages/.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. For Resident #151 (R151), the facility staff failed to provide care and services for a skin tear on the right arm. On the fo...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. For Resident #151 (R151), the facility staff failed to provide care and services for a skin tear on the right arm. On the following dates and times, R151 was observed lying in bed with a dried blood on her left Geri sleeve by the inside elbow crease: 7/8/24 at 3:00 p.m. and 7/9/24 at 12:33 p.m. On 7/8/24 at p.m., R151 was interviewed. She stated that the dried blood spot on her sleeves has been there longer than a day and that it is from a skin teary. She stated that it could possibly be due to the wheelchair. A review of R151's physician's orders dated 6/14/24 revealed, Wound Consult PRN (as needed). A review of R151's facility document, Skin Observation Tool-V2 dated 7/8/24, revealed R151 has a skin tear on the left elbow. A review of R151's care plan revealed, Skin: [R151] has actual skin impairment with the potential for further skin impairments .Geri-Sleeves as tolerated .Treatment as ordered. On 7/11/24 at 10:23 a.m., LPN (licensed practical nurse) #2 was interviewed. She stated that when a resident has a skin tear, they have to assess the tear, clean it and treat it. She also stated that they would notify the nurse and the supervisor. She also stated that if it is a new skin tear that they should let the nurse practitioner know. She added that for treatment they typically use a wound cleanser or whatever is ordered for the resident. On 7/11/24 at approximately 12:00 p.m., ASM (administrative staff member) #1 (the administrator), ASM#2 (the director of nursing), ASM #3 (regional director of clinical services) and ASM #4 (regional vice president of operations) were made aware of the above concern. No further information was provided prior to exit. Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide care and services to promote or maintain the highest level of well being for two of 50 residents in the survey sample; Residents #269 and #151. The findings include: 1. For Resident #269, the facility staff failed to evidence that an IV antibiotic medication that was available, was administered as ordered on six occasions, on 7/13/23 (two doses), 7/14/23 (two doses) and 7/15/23 (two doses). Resident #269 was admitted to the facility on [DATE] and discharged on 7/26/23. The resident was coded on the admission MDS dated [DATE] coded the resident as being cognitively intact in ability to make daily life decisions, scoring a 15 out of a possible 15 on the BIMS. A review of the physician's orders and the MAR (Medication Administration Record) for July 2023 revealed the following regarding a medication Teflaro (1): An order dated 7/11/23 for Teflaro IV (intravenous) 400 MG (milligrams) every 8 hours. A review of the MAR revealed this was scheduled for 12:00 AM, 8:00 AM, and 4:00 PM. It was documented that on 7/12/23, this medication was not administered at 12:00 AM, was administered at 8:00 AM, and was discontinued before the 4:00 PM dose was due. An order dated 7/12/23 for Teflaro IV 400 MG three times a day. A review of the MAR revealed this was scheduled for 11:00 AM, 1:00 PM, and 9:00 PM. It was documented that on 7/12/23, this medication was administered at 1:00 PM and 9:00 PM. Between this order and the above previous order, the resident received all three doses due on 7/12/23 (at 8:00 AM, 1:00 PM, and 9:00 PM). Further review of the MAR revealed that on 7/13/23, this medication was not administered at the 11:00 AM dose, was administered at 1:00 PM, and was discontinued before the 9:00 PM dose. An order dated 7/13/23 for Teflaro IV 400 MG three times a day. A review of the MAR revealed this was scheduled for 12 AM, 6 AM, and 12 PM daily; and as documented above, the resident only received one of three doses on 7/13/23. The resident did not receive a morning dose (as evidenced by a blank spot on the MAR) or evening dose (as evidenced by an X marking out spots on the MAR), for either order / schedule that covered the date of 7/13/23. Further review revealed documentation for all doses on 7/14/23 and the first two doses on 7/15/23 as U-SA. This coding was not in the legend. On 7/10/24 at 3:00 PM, ASM #3 (Administrative Staff Member) the Regional Director of Clinical Services, stated that this code means Unwitnessed self-administration which she stated was not possible given the medication and route, and that it must have been entered into the system incorrectly. She presented a nurse's note dated 7/14/23 at 2:38 PM which would account for the third dose due that date, which documented, MAR would not allow me to sign off on 1200 (noon) Teflaro While this validated that the one dose was administered on 7/14/23, there were no notes to validate the other two doses on 7/14/23 were administered or the first two doses on 7/15/24, before this administration coding was corrected. Therefore, out of the five doses that contained this coding error, there was no evidence that four of the doses were administered. All together, the above reflected a total of six doses of the medication that were not evidenced as being administered. On 7/10/24 at 2:22 PM, an interview was conducted with LPN #8 (Licensed Practical Nurse). She stated that she did not recall the resident. She stated that the only reason why it would not be administered would be if the facility does not have the medication. She stated that when the medication comes it will get started on that day so that the resident does not miss a dose. She stated that if the facility does not have it they let the Nurse Practitioner know the medication is not available and she would call the pharmacy upon admission to notify them of the medication that is needed and when it is next due so that they can send it immediately. On 7/10/24 at 3:31 PM an interview was conducted with LPN #9. She stated that when a resident is admitted , they make sure the medication list from the hospital is approved through the Nurse Practitioner and then entered into the electronic medical record system. She stated that any orders for IV medications are printed out and faxed over as a stat delivery. She stated that if residents are not getting their doses they are not getting proper treatment. She stated that missed doses can impact the effectiveness of the treatment. She stated that the rights of medication administration, the right patient, right time, right dose, right medication, and right route was not being followed if there were missed doses. On 7/10/24 at 3:00 PM, ASM #3 (Administrative Staff Member) the Regional Director of Clinical Services, provided the pharmacy delivery manifest of Teflaro. Based on the date, times, and quantity that was delivered, this evidenced the medication was available to be administered during the times above where there was no evidence that it was administered per order. The facility policy, General Guidelines for Medication Administration documented, At a minimum, the 5 Rights - right resident, right drug, right dose, right route, and right time - should be applied to all medication administration Medications are administered in accordance with written orders of the prescriber On 7/1/24 at 9:00 AM, ASM #1 (Administrative Staff Member) the administrator, ASM #2, the Director of Nursing, ASM #3 the Regional Director of Clinical Services, and ASM #4 the Regional [NAME] President of Operations, were made aware of the findings. No further information was provided by the end of the survey. (1) Teflaro is an antibiotic medication administered by injection (intravenously). Information obtained from https://medlineplus.gov/druginfo/meds/a611014.html
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to prevent one of 50 residents in the survey sample, Resident #269, from a significant medication error. The findings include: 1. For Resident #269, the facility staff failed to ensure that Resident #269 was free of significant medication error on six occasions, on 7/13/23 (two doses), 7/14/23 (two doses) and 7/15/23 (two doses). Resident #269 was admitted to the facility on [DATE] and discharged on 7/26/23. The resident was coded on the admission MDS dated [DATE] coded the resident as being cognitively intact in ability to make daily life decisions, scoring a 15 out of a possible 15 on the BIMS. A review of the physician's orders and the MAR (Medication Administration Record) for July 2023 revealed the following regarding a medication Teflaro (1): On 7/10/24 at 3:00 PM, ASM #3 (Administrative Staff Member) the Regional Director of Clinical Services, provided the pharmacy delivery manifest of Teflaro. Based on the date, times, and quantity that was delivered, this evidenced the medication was available to be administered during the times below where there was no evidence that it was administered per order, resulting in a significant medication error. An order dated 7/11/23 for Teflaro IV (intravenous) 400 MG (milligrams) every 8 hours. A review of the MAR revealed this was scheduled for 12:00 AM, 8:00 AM, and 4:00 PM. It was documented that on 7/12/23, this medication was not administered at 12:00 AM, was administered at 8:00 AM, and was discontinued before the 4:00 PM dose was due. An order dated 7/12/23 for Teflaro IV 400 MG three times a day. A review of the MAR revealed this was scheduled for 11:00 AM, 1:00 PM, and 9:00 PM. It was documented that on 7/12/23, this medication was administered at 1:00 PM and 9:00 PM. Between this order and the above previous order, the resident received all three doses due on 7/12/23 (at 8:00 AM, 1:00 PM, and 9:00 PM). Further review of the MAR revealed that on 7/13/23, this medication was not administered at the 11:00 AM dose, was administered at 1:00 PM, and was discontinued before the 9:00 PM dose. An order dated 7/13/23 for Teflaro IV 400 MG three times a day. A review of the MAR revealed this was scheduled for 12 AM, 6 AM, and 12 PM daily; and as documented above, the resident only received one of three doses on 7/13/23. The resident did not receive a morning dose (as evidenced by a blank spot on the MAR) or evening dose (as evidenced by an X marking out spots on the MAR), for either order / schedule that covered the date of 7/13/23. Further review revealed documentation for all doses on 7/14/23 and the first two doses on 7/15/23 as U-SA. This coding was not in the legend. On 7/10/24 at 3:00 PM, ASM #3 stated that this code means Unwitnessed self-administration which she stated was not possible given the medication and route, and that it must have been entered into the system incorrectly. She presented a nurse's note dated 7/14/23 at 2:38 PM which would account for the third dose due that date, which documented, MAR would not allow me to sign off on 1200 (noon) Teflaro While this validated that the one dose was administered on 7/14/23, there were no notes to validate the other two doses on 7/14/23 were administered or the first two doses on 7/15/24, before this administration coding was corrected. Therefore, out of the five doses that contained this coding error, there was no evidence that four of the doses were administered. All together, the above reflected a total of six doses of the medication that were not evidenced as being administered. On 7/10/24 at 2:22 PM, an interview was conducted with LPN #8 (Licensed Practical Nurse). She stated that she did not recall the resident. She stated that the only reason why it would not be administered would be if the facility does not have the medication. She stated that when the medication comes it will get started on that day so that the resident does not miss a dose. She stated that if the facility does not have it they let the Nurse Practitioner know the medication is not available and she would call the pharmacy upon admission to notify them of the medication that is needed and when it is next due so that they can send it immediately. On 7/10/24 at 3:31 PM an interview was conducted with LPN #9. She stated that when a resident is admitted , they make sure the medication list from the hospital is approved through the Nurse Practitioner and then entered into the electronic medical record system. She stated that any orders for IV medications are printed out and faxed over as a stat delivery. She stated that if residents are not getting their doses they are not getting proper treatment. She stated that missed doses can impact the effectiveness of the treatment. She stated that the rights of medication administration, the right patient, right time, right dose, right medication, and right route was not being followed if there were missed doses. The facility policy, General Guidelines for Medication Administration documented, At a minimum, the 5 Rights - right resident, right drug, right dose, right route, and right time - should be applied to all medication administration Medications are administered in accordance with written orders of the prescriber On 7/1/24 at 9:00 AM, ASM #1 (Administrative Staff Member) the administrator, ASM #2, the Director of Nursing, ASM #3 the Regional Director of Clinical Services, and ASM #4 the Regional [NAME] President of Operations, were made aware of the findings. No further information was provided by the end of the survey. (1) Teflaro is an antibiotic medication administered by injection (intravenously). Information obtained from https://medlineplus.gov/druginfo/meds/a611014.html
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observations, staff interview, and facility document review, it was determined that the facility staff failed to maintain one of one kitchen in a safe and sanitary manner. The findings inclu...

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Based on observations, staff interview, and facility document review, it was determined that the facility staff failed to maintain one of one kitchen in a safe and sanitary manner. The findings include: On 7/8/24 at 11:20 AM during the kitchen facility task, observations of food debris including crumbs, onion skins, lettuce and paper on floor of the kitchen. Observations of the freezer temp logs revealed there was no evidence of a second freezer temperature on 7/7/24 and no morning freezer temperature on 7/8/24. An interview on 7/8/24 at 11:30 AM with OSM (other staff member) # 3 the food services manager. When asked about the freezer temp logs, OSM #3 stated, they are to be done at the beginning and end of each shift. These were not done. We are short two staff today. When asked about the kitchen floor cleanliness, OSM #3 stated, it needs swept. When asked if it was cleaned the evening before, OSM #3 stated, it should have been, but I do not know. On 7/11/24 at 9:10 AM, ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the vice president of operations was made aware of the finding. The facility's Food Storage, Cold policy revealed the following, The Dining Services Director monitors that all frozen foods will be stored at temperature maintain frozen state, target temperature is 10 degree or below. The Dining Services Director ensures that an accurate thermometer will be kept in each refrigerator and freezer. A written record of daily temperatures is recorded. To ensure the provision of high-quality meals and to meet regulations governing temperatures with regard to safety and sanitation. No further information was provided prior to exit.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, resident interview, clinical record review and facility document review, it was determined the facilit...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, resident interview, clinical record review and facility document review, it was determined the facility staff failed to implement infection control practices for four of four residents in medication administration and one of one infection control program, Residents #45, #25, #132, #118 and the facility. The findings include: 1.The facility staff failed to follow infection control practices for Resident #45. The blood glucose (BG) glucometer was not cleaned prior to or after use on Resident #45's during the medication administration observation. Resident #45 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: diabetes mellitus (DM), vascular dementia and congestive heart failure. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 6/28/24, coded the resident as scoring a 09 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring max assist for bed mobility, transfer, hygiene/bathing and supervision for eating. A review of the care plan dated 10/6/23, which revealed, FOCUS: The resident is at risk for complications and blood glucose fluctuations related to diagnosis of diabetes mellitus. INTERVENTIONS: Administer medications as ordered. Labs as ordered. A review of the physician orders dated 4/15/24 revealed, Accu-Chek's AC (before meals) and HS (at bedtime). Notify MD for BS (blood sugar) less then 60 and more than 400. On 7/9/24 at 8:15 AM, during medication pass, observed RN (registered nurse) #2, take the blood glucometer (Medline Even Care G3) from the medication cart and perform a fingerstick on Resident #45. Glucometer was not cleaned prior to or after the fingerstick on Resident #45. On 7/9/24 at 8:26 AM, RN #2 was asked the process for cleaning the glucometer. RN #2 stated, it is to be cleaned before and after each resident use. RN #2 took an alcohol wipe and cleaned the glucometer. When asked if what the manufacturers recommended cleaning product is for the glucometer, RN #2 stated, we are to use the bleach wipes. I did not have any so I used the alcohol swab. On 7/11/24 at 9:10 AM, ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the vice president of operations was made aware of the finding. A review of the facility's Blood Glucose Monitoring policy revealed Device must be cleaned and disinfected between patients, according to manufacturer recommendations. According to the Medline Even Care G3 Blood Glucose Monitoring System User's Guide: The meter should be disinfected after use on each patient. This blood glucose monitoring system may only be used for testing multiple patients when standard precautions and the manufacturer's disinfection procedures are followed. Cleaning and Disinfecting Procedures for the Meter: The Even Care G3 Meter should be cleaned and disinfected between each patient. The following products have been approved for cleaning and disinfecting the Even Care G3 Meter. Dispatch Hospital Cleaner Disinfectant Towels with Bleach, Medline Micro-Kill Wipes with Alcohol, Chlorox HealthCare Bleach Germicidal Disinfectant Wipes and Medline Micro-Kill Bleach Germicidal Bleach Wipes. No further information was provided prior to exit. 2.The facility staff failed to follow infection control practices for Resident #25. The blood glucose (BG) glucometer was not cleaned prior to or after use on Resident #25's during the medication administration observation. Resident #25 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: diabetes mellitus (DM), dementia and atrial fibrillation. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 5/26/24, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring supervision for bed mobility, transfer, hygiene/bathing and set-up for eating. A review of the care plan dated 9/3/18, which revealed, FOCUS: The resident is at risk for complications related to diagnosis of diabetes mellitus. INTERVENTIONS: Accu-Chek's as ordered. A review of the physician orders dated 2/5/24 revealed, Accu-Chek's every 12 hours. On 7/9/24 at 8:21 AM, during medication pass, observed RN (registered nurse) #2, take the blood glucometer (Medline Even Care G3) from the medication cart and perform a fingerstick on Resident #25. Glucometer was not cleaned prior to or after the fingerstick on Resident #25. On 7/9/24 at 8:26 AM, RN #2 was asked the process for cleaning the glucometer. RN #2 stated, it is to be cleaned before and after each resident use. RN #2 took an alcohol wipe and cleaned the glucometer. When asked if what the manufacturers recommended cleaning product is for the glucometer, RN #2 stated, we are to use the bleach wipes. I did not have any so I used the alcohol swab. On 7/11/24 at 9:10 AM, ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the vice president of operations was made aware of the finding. A review of the facility's Blood Glucose Monitoring policy revealed Device must be cleaned and disinfected between patients, according to manufacturer recommendations. No further information was provided prior to exit. 3. The facility staff failed to follow infection control practices for Resident #132. RN (registered nurse) #2 used her fingers for two medications in Resident #132's medication administration observation. On 7/9/24 at 8:35 AM, during medication pass, observed RN (registered nurse) #2, drop Eliquis 5 milligram (mg) on paper on top of medication cart and use 2 fingers to pick it up and place it in a medication cup. Then RN #2 was observed opening the narcotic box and withdrew the Tramadol 50 mg card and popped 1 Tramadol directly into her hand, then place the Tramadol in the medication cup. When asked the process for withdrawing medications and placing them in a cup, RN #2 stated, they should be popped directly into the cup and not touched. When asked about the Tramadol, RN #2 stated, it was a narcotic, what was I to do, I cannot drop it. On 7/11/24 at 9:10 AM, ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services and ASM #4, the vice president of operations was made aware of the finding. A review of the facility's Medication Administration policy revealed Medications are administered as prescribed in accordance with good nursing principles and practices. The person administering medications adheres to good hand hygiene which includes washing hands thoroughly. No further information was provided prior to exit. 5. The facility staff failed to evidence communication with the local health department during outbreaks of communicable diseases. During the facility entrance conference on 7/8/24 at 11:15 a.m., a request was made for the name and contact information of the facility's local health department contact for outbreaks of communicable disease. On 7/10/24 at 4:46 p.m., LPN (licensed practical nurse) #4, the facility infection preventionist, was interviewed. When asked the process for notifying the local health department during a communicable disease outbreak, LPN #4 stated: We haven't been notifying the local health department. She stated she has only been in this position for two weeks, and she does not know whom to contact in the local health department. She stated she had called two different places [on 7/10/24] and had still not been able to get accurate information about whom to contact in the local health department. On 7/11/24 at 9:20 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, ASM #3, the regional director of clinical services, and ASM #4, the regional vice president of operations, were informed of these concerns. A review of the facility policy, Infection Outbreak Standards of Practice, revealed, in part: Outbreaks are to be reported to the Center's local health department. No further information was provided prior to exit. 4. For Resident #118 (R118), the facility staff failed to prepare and administer medications in a sanitary manner. A review of R118's clinical record revealed the following physician's orders: 7/1/24- Klor-Con (potassium chloride) (1) 20 milliequivalents- two tablets by mouth in the morning. 7/8/24- Gabapentin (2) 200 milligrams- one capsule by mouth two times a day. On 7/9/24 at 8:28 a.m., LPN (licensed practical nurse) #3 was observed preparing R118's medications in the hall. While preparing medications, LPN #3 dropped a tablet of Klor-Con and a capsule of Gabapentin on top of the medication cart then picked up the pills (with a gloved hand) and placed the pills in a medication cup. After LPN #3 finished preparing medications, she administered the medications, including the Klor-Con tablet and Gabapentin capsule to R118. On 7/9/24 at 5:37 p.m., an interview was conducted with LPN #3. LPN #3 stated she had cleaned the top of the medication cart but administered medications to two other residents in between cleaning the top of the medication cart and preparing R118's medications. LPN #3 stated she could not be sure that the top of the medication cart was not contaminated when she dropped the pills. LPN #3 stated she should have disposed of the Klor-Con tablet and Gabapentin capsule in the sharps container because the pills were cross contaminated if the top of the medication cart was dirty. On 7/11/24 at 8:52 a.m., ASM (administrative staff member) #1 (the administrator) and ASM #2 (the director of nursing) were made aware of the above concern. References: (1) Potassium is essential for the proper functioning of the heart, kidneys, muscles, nerves, and digestive system. Usually, the food you eat supplies all of the potassium you need. However, certain diseases (e.g., kidney disease and gastrointestinal disease with vomiting and diarrhea) and drugs, especially diuretics ('water pills'), remove potassium from the body. Potassium supplements are taken to replace potassium losses and prevent potassium deficiency. This information was obtained from the website: https://medlineplus.gov/druginfo/meds/a601099.html. (2) Gabapentin capsules, tablets, and oral solution are used along with other medications to help control certain types of seizures in people who have epilepsy. Gabapentin capsules, tablets, and oral solution are also used to relieve the pain of postherpetic neuralgia (PHN; the burning, stabbing pain or aches that may last for months or years after an attack of shingles). This information was obtained from the website: https://medlineplus.gov/druginfo/meds/a694007.html.
Mar 2023 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected multiple residents

2. For Resident #4, the facility staff failed to maintain accurate ADL (activities of daily living) documentation for incontinence care. The most recent MDS (minimum data set) assessment, a quarterly ...

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2. For Resident #4, the facility staff failed to maintain accurate ADL (activities of daily living) documentation for incontinence care. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 1/27/23, coded the resident as scoring a 99 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was unable to complete the interview. A review of the MDS Section G-functional status coded the resident as being totally dependent for bathing, transfer, locomotion, dressing and hygiene and requiring extensive assistance for bed mobility and eating. A review of the comprehensive care plan dated 6/14/19 and revised 2/11/23, which revealed, FOCUS: .Resident has episodes of bowel/bladder incontinence related to Dementia, Impaired Mobility .ACTIVITIES: notify nursing if incontinent during activities. Clean peri-area with each incontinence episode. Ensure the resident has unobstructed path to the bathroom. INCONTINENT: Peri-care as needed for incontinent episodes. Monitor/document for signs/symptoms of urinary tract infection. Observation during the survey period of 3/7/23 - 3/8/23 revealed incontinence care being provided to residents on Units, I, II and III. A review of the December 2022 ADL (activities of daily living) document revealed missing documentation of bowel/bladder elimination for 4 out of 31 day/evening shifts (7:00 AM-7:00 PM): 12/9/22, 12/15/22, 12/29/22 and 12/31/22; and 6 out of 31 evening/night shifts (7:00 PM-7:00 AM): 12/3/22, 12/9/22, 12/10/22, 12/12/22, 12/16/22 and 12/23/22. A review of the January 2023 ADL document revealed missing documentation of bowel/bladder elimination for 2 out of 31 day/evening shifts (7:00 AM-7:00 PM): 1/15/23 and 1/24/23; and 11 out of 31 evening/night shifts (7:00 PM-7:00 AM): 1/3/23, 1/6/23, 1/8/23, 1/9/23, 1/11/23, 1/16/23, 1/19/23, 1/20/23, 1/22/23, 1/24/23 and 1/30/23. A review of the February 2023 ADL document revealed missing documentation of bowel/bladder elimination for 2/28 day/evening shift (7:00 AM-7:00 PM): 2/2/23 and 2/9/23; and 6 out of 28 evening/night shifta (7:00 PM-7:00 AM): 2/1/23, 2/5/23, 2/10/23, 2/14/23, 2/15/23 and 2/17/23. A review of the March 2023 ADL document revealed missing documentation of bowel/bladder elimination for 1 out of 6 day/evening shifts (7:00 AM-7:00 PM): 3/5/23; and 2 out of 6 evening/night shifts (7:00 PM-7:00 AM): 3/3/23 and 3/6/23. On 3/7/2023 at 12:10 p.m., an interview was conducted with CNA (certified nursing assistant) #1. CNA #1 stated that they rounded every one to two hours for incontinence care. CNA #1 stated that they cleaned the residents, applied a barrier cream and changed their clothes if needed. CNA #1 stated that they checked the residents more often if they were known to be a more frequent wetter or if they called them. On 3/8/2023 at 7:20 a.m., an interview was conducted CNA #1. CNA #1 stated that blank areas in the bowel/bladder documentation indicated that they did not document the care on that shift. CNA #1 stated that they were supposed to document each shift. CNA #1 stated that they worked 12 hour shifts and some CNAs worked eight hour shifts so the day documentation covered the day and evening shift and the evening documentation covered the evening and night shift. When asked if the blanks in the documentation indicated a complete and accurate medical record, CNA #1 stated that that the record was not complete or accurate. On 3/8/23 at approximately 9:05 AM, ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing and ASM #3, the regional director of clinical services was made aware of the findings. No further information was provided prior to exit. Based on staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to maintain an accurate clinical record for two of eight residents in the survey sample, Resident #2 and Resident #4. The findings include: 1. For Resident #2 (R2), the facility staff failed to maintain accurate ADL (activities of daily living) documentation for incontinence care provided for dates in October 2022 and November 2022. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 10/11/2022, the resident scored 10 out of 15 on the BIMS (brief interview for mental status) assessment indicating the resident was moderately impaired for making daily decisions. Section G documented R2 required extensive assistance from two or more staff for toileting and personal hygiene. The assessment documented R2 was frequently incontinent of bladder and bowel. The comprehensive care plan for R2 documented in part, INCONTIENCE [sic]: (Name of R2) is occasionally incontinent of bladder and continent of bowels due to: diuretic use, decreased strength and balance. Created on: 10/05/2022. Revision on: 11/11/2022 . The ADL documentation for R2 dated 10/1/2022-10/31/2022 documented in part, Bowel/Bladder Elimination. Review of the ADL documentation failed to evidence incontinence care documented on the day shift (7:00 a.m. to 7:00 p.m.) on 10/19/2022, and on the night shift (7:00 p.m. to 7:00 a.m.) on 10/6/2022, 10/8/2022, 10/12/2022, 10/17/2022, 10/23/2022, and 10/26/2022. The areas for documentation on the dates listed above were observed to be blank. The ADL documentation for R2 dated 11/1/2022-11/30/2022 documented in part, Bowel/Bladder Elimination. Review of the ADL documentation failed to evidence incontinence care documented on the day shift on 11/3/2022. The area for documentation on 11/3/2022 day shift was observed to be blank. On 3/7/2023 at 12:10 p.m., an interview was conducted with CNA (certified nursing assistant) #1. CNA #1 stated that they rounded every one to two hours for incontinence care. CNA #1 stated that they cleaned the residents, applied a barrier cream and changed their clothes if needed. CNA #1 stated that they checked the residents more often if they were known to be a more frequent wetter or if they called them. On 3/8/2023 at 7:20 a.m., an interview was conducted CNA #1. CNA #1 stated that blank areas in the bowel/bladder documentation indicated that they did not document the care on that shift. CNA #1 stated that they were supposed to document each shift. CNA #1 stated that they worked 12 hour shifts and some CNAs worked eight hour shifts so the day documentation covered the day and evening shift and the evening documentation covered the evening and night shift. When asked if the blanks in the documentation indicated a complete and accurate medical record, CNA #1 stated that that the record was not complete or accurate. The facility policy, Documentation Summary dated 11/01/2019 documented in part, Policy: Licensed Nurses and CNAs will document all pertinent nursing assessments, care interventions, and follow up actions in the medical record . On 3/8/2023 at approximately 9:10 a.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing and ASM #3, the regional director of clinical services were made aware of the findings. On 3/8/2023 at 9:40 a.m., ASM #2 stated that they did not have evidence of the ADL documentation for incontinence care for the dates listed above for R2. No further information was provided prior to exit.
Sept 2022 14 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to determine if a resident had an Advance Directive for one of 55 residents i...

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Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to determine if a resident had an Advance Directive for one of 55 residents in the survey sample, Resident #110 (R110). The findings include: On the most recent MDS (minimum data set) assessment, a Medicare five day assessment, with an assessment reference date of 8/11/2022, the resident scored a 5 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was severely cognitively impaired for making daily decisions. The physician orders dated 8/4/2022, documented, DNR (do not resuscitate). Further review of the clinical record failed to evidence documentation of a discussion regarding an advance directive for R110. A request was made on 9/13/2022 at 5:00 p.m. for the documentation related to the advance directive discussion with the resident and/or responsible party. On 9/14/2022 at 8:00 a.m., ASM (administrative staff member) #1, the administrator, stated the facility did not have any documentation related to R110's advance directive. An interview was conducted on 9/15/2022 at 8:16 a.m. with OSM (other staff member) #8, the discharge planning assistant. When asked the process for determining if a resident has an advance directive, OSM #8 stated she just started doing this. It's an admission assessment, within five days of the admission, we go in and do a short assessment that includes the resident's discharge goals, any trauma related care needed, if the resident has glasses and/or hearing aids, and at the very end we ask if they have an advance directive. If they don't have one, we offer if they would like to initiate one as the facility has the paperwork to give them. When asked about R110, OSM #8 stated the resident was admitted during the time the previous director was here. OSM #8 stated she had been instructed to go back 20 days of new admission residents. (R110) was prior to that time. The facility policy, Advance Directives documented in part, POLICY: Discharge planning staff will assist with requests for information regarding Advance Directives upon patient's admission to the Center and throughout the patient's stay to allow each patient an opportunity to plan in advance for medical treatment. PROCEDURE: 1. Upon admission, patient an/or responsible party request, provide information and education to patients/responsible party regarding living wills, durable power of attorney for health care and anatomical gifts. Include appropriate medical and clinical staff as needed for clarification and assistance. 2. If requested, assist patient/responsible party with resources for obtaining Advance Directive forms 5. Provide written summary note of initiative and outcomes in Discharge Planning Progress Notes and indicate status of Advance Directive throughout assessment process. On 9/14/2022 at 4:45 p.m. ASM #1, ASM #2, the director of nursing, and ASM #5, the regional director of clinical services, were made aware of the above concern. No further information was provided prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0583 (Tag F0583)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to respect the resident's right to privacy for one of 55 residents, Resident #467. The findings include: The facility staff failed to respect the resident's right to privacy by keeping the privacy curtain closed for Resident #467. The privacy curtain was observed to be pulled back halfway between the two beds on 9/13/22 at 11:00 AM, again at 1:00 PM and the roommate was seated between the two beds with the privacy curtain behind her wheelchair watching TV at approximately 3:00 PM. Resident #467 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: cerebral vascular infarction, COPD (chronic obstructive pulmonary disease), atrial fibrillation and diabetes. The most recent MDS (minimum data set) assessment, a 5 day Medicare assessment, with an ARD (assessment reference date) of 9/9/22, coded the resident as scoring a 99 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was unable to complete the interview. A review of the MDS Section G-functional status coded the resident as requiring extensive assistance for bed mobility, transfer, dressing; total dependence for eating, bathing and hygiene. Walking and locomotion did not occur. A review of the comprehensive care plan with a revision date of 9/13/22, revealed, FOCUS: Resident has a terminal prognosis. INTERVENTIONS: Encourage support system of family and friends. Keep the environment quiet and calm. Keep linens clean, dry and wrinkle free. Keep lighting low and familiar objects near. Involve family in discussion. A review of the physician orders dated 9/13/22, revealed, Comfort Care: No weights, IVs (intravenous), TFs (tube feedings), labs, Dialysis or Hospitalizations. On 9/13/22 at 12:40 PM, the daughter for the Resident #467 stated, We do not have privacy with my mother. Her roommate's TV (television) remote is missing and the staff do not have a replacement. The roommate asks that the privacy curtain be pulled back half way so she can watch my mother's TV. The Resident was unable to be interviewed. On 9/13/22 at 1:15 PM, an interview was conducted with LPN (licensed practical nurse) #1. When shown the curtain pulled back halfway between beds A and B in room [ROOM NUMBER] and asked if the resident's privacy was being maintained, LPN #1 stated, no, it is not with the curtain pulled back and visitors in the room. When asked what is done to insure a resident's privacy, LPN #1 stated, we pull the curtains between the beds, keep the hall door partially closed or closed if we are caring for the resident. On 9/14/22 at 4:40 PM, ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing and ASM #3, the regional director of clinical services were informed of the findings. According to the facility's Resident Handbook with no date, It is the policy at this Health & Rehabilitation Center that all residents shall have the following rights and privileges. Privacy and Confidentiality: The Health & Rehabilitation Center protects the resident's right to personal privacy as well as confidentiality of their personal and clinical records. No further information was provided prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. For Resident #82 (R82), the facility staff failed to implement the comprehensive care plan for oxygen administration. On the ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. For Resident #82 (R82), the facility staff failed to implement the comprehensive care plan for oxygen administration. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 7/29/22, the resident scored 12 out of 15 on the BIMS (brief interview for mental status), indicating the resident was moderately cognitively impaired for making daily decisions. A review of R82's clinical record revealed a physician's order dated 7/1/22 for oxygen at 3 liters per minute. R82's comprehensive care plan revised on 7/1/22 documented, (R82) has Congestive Heart Failure. O2 (Oxygen) as ordered. On 9/13/22 at 4:03 p.m. and 9/14/22 at 7:56 a.m., R82 was observed lying in bed receiving oxygen at three and a half liters per minute via nasal cannula, as evidenced by the middle of the ball in the oxygen concentrator flow meter positioned on the three and a half liter line. On 9/14/22 at 3:31 p.m., an interview was conducted with LPN (Licensed practical nurse) #2. LPN #2 stated the comprehensive care plan tells the nurses the plan of care for the patient: what the nurses are providing as well as anything the nurses need to know. LPN #2 stated the care plan is, A holistic photo of the patient. In regards to implementing the care plan, LPN #2 stated the nurses can pull the care plan up anytime and they have access to it 24 hours a day, 7 days a week. In regards to oxygen administration, LPN #2 stated physicians' orders for oxygen display on the medication administration record or the treatment administration records and nurses should check residents' oxygen concentrators to ensure oxygen is administered at the correct rate every time they go into residents' rooms. LPN #2 stated the middle of the ball in the oxygen concentrator flow meter should be on the three liter line if the physician's order is for three liters. On 9/14/22 at 4:55 p.m., ASM (administrative staff member) #1 (the administrator) and ASM #2 (the director of nursing) were made aware of the above concern. The oxygen concentrator manufacturer's instructions documented, Check the flow meter to make sure that the flow meter ball is centered on the line next to the prescribed number of your flow rate. No further information was presented prior to exit. Based on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to implement the comprehensive care plan for 2 of 55 residents in the survey sample; Residents #146 and #82. The findings include: 1. For Resident #146, the facility staff failed to implement the comprehensive care plan for the use of fall mats. Resident #146 was admitted to the facility on [DATE]. The most recent MDS (Minimum Data Set), an annual assessment dated [DATE] coded the resident as being severely cognitively impaired in ability to make daily life decisions. A review of the clinical record revealed the comprehensive care plan dated 9/12/20 for [Resident #146] has had an actual fall and is at risk for falls r/t (related to) Confusion, Deconditioning, Poor communication/comprehension, Unaware of safety needs and included the intervention, dated 9/13/20 for assistive Devices: assist bars to bed, geri chair, fall mats, low bed, concave mattress. A review of the clinical record revealed a physician's order dated 9/29/20 for Low bed and fall mats. On 9/13/22 at 11:46 AM, the resident was observed in bed asleep. The bed was in low position. There was a fall mat on the resident's left side, but on the right side, the fall mat was folded up, leaning against the wall. On 9/14/22 at approximately 11:10 AM, an interview was conducted with RN #2 (Registered Nurse). She stated that the fall mats should be down on both sides, but that the resident has not had a fall, has declined in condition and does not move at all by themselves. She stated that the resident required total care with turning. She stated that the fall mats were probably not applicable any longer for this resident. When asked if the physicians orders and care plan was being followed when they documented fall mats was plural, meaning more than one, if only one mat was in place, she stated that it was not. The facility policy, Nursing Assessment and Care Planning was reviewed. This policy documented, A licensed nurse, in coordination with the interdisciplinary team, develops and implements an individualized care plan for each patient in order to provide effective, person-centered care, and the necessary health-related care and services to attain or maintain the highest practical physical, mental, and psychosocial well-being of the patient. The facility policy, Falls Management Program was reviewed. This policy documented, A licensed nurse will review, revise, and implement interventions to the care plan . On 9/14/22 at 4:50 PM, ASM #1 (Administrative Staff Member), ASM #2 and ASM #5 (the Administrator, Director of Nursing, and Regional Clinical Nurse, respectively) were notified of the findings. No further information was provided by the end of the survey.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, clinical record review and in the course of a complaint investigation, the facility staff failed to pr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, clinical record review and in the course of a complaint investigation, the facility staff failed to provide care and services to maintain a resident's highest level of well-being for one of 55 residents in the survey sample, Resident #367. The facility staff failed to ensure Resident #367's (R367) high white blood cell count (1) result was addressed by the nurse practitioner on 7/8/22. The findings include: On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 6/29/22, the resident scored 14 out of 15 on the BIMS (brief interview for mental status), indicating the resident was not cognitively impaired for making daily decisions. Review of R367's clinical record revealed laboratory results dated [DATE] that documented a high white blood cell count of 10.60 thousand per cubic milliliter (with a reference range of 4.1-10.9) and a urine culture that documented urine bacteria. An antibiotic was initiated for R367 on 6/30/22. A note signed by ASM (administrative staff member) #3 (R367's primary nurse practitioner) on 7/7/22 documented, Asked to see patient by nursing for nausea and meal refusal. Patient states that he does not feel good in his stomach. He states that he is not able to eat. Finds himself nauseated. He does state that he has been drinking. Has been having some diarrhea. Labs done this am for BMP (basic metabolic panel) (2). Further review of R367's clinical record revealed laboratory results dated [DATE] for a C. diff test (3), a BMP and a CBC (complete blood count) (4). The white blood cell count was flagged as high and was 19.2 thousand per cubic milliliter (with a reference range of 4.1-10.9) (Note: there was no physician's orders for these lab results in the clinical record). Nurses' notes dated 7/8/22 and 7/9/22 documented R367 denied any pain or shortness of breath and was resting comfortably. A nurse's note dated 7/10/22 documented, Patient's family is concerned about lack of appetite. After checking patients recent labs from Wednesday and Thursday, (ASM #3) was worried patient could possibly be septic. Nurses were advised to send patient to the ER for evaluation . On 9/14/22 at 1:01 p.m., an interview was conducted with ASM #3 (with ASM #4 [the other nurse practitioner] in the room). ASM #3 stated that she was already closely monitoring R367's sodium level due to a history of a low level. ASM #3 stated on 7/7/22, she reviewed R367's BMP and the resident was reporting nausea and diarrhea so she gave verbal orders to complete another BMP, a CBC and a C. diff test. ASM #3 stated the nurses must not have entered the orders into the computer system. ASM #3 stated the lab notifies the nurses and/or nurse practitioners if a lab level is critical. ASM #3 stated the lab did not document R367's 7/8/22 white blood cell count of 19.2 as critical but she thought that level was high enough to be notified. ASM #3 stated she was off of work on 7/8/22, 7/9/22 and 7/10/22 so she would not have personally reviewed the labs until Monday 7/11/22. ASM #3 stated ASM #4 is responsible for the residents under her care while she is off. ASM #4 stated she could not recall if she reviewed R367's 7/8/22 labs but if a resident's white blood cell count is high and the resident is currently on antibiotics then she typically will not prescribe further treatment. Further review of R367's clinical record revealed the resident was prescribed an antibiotic on 6/30/22 for an infection/inflamed bladder but the antibiotic was completed on 7/6/22. On 9/14/22 at 3:05 p.m., this was reviewed with ASM #3. ASM #3 stated that if she had been working and reviewed R367's 7/8/22 white blood cell count, she would have offered the resident another treatment option or offered a transfer to the hospital. ASM #3 stated that if the resident elected another treatment option, she would have prescribed a different antibiotic. ASM #3 stated that by the time the nurses called her on 7/10/22 and told her how R367 presented, she said to send the resident to the hospital. On 9/14/22 at 4:55 p.m., ASM #1 (the administrator) and ASM #2 (the director of nursing) were made aware of the above concern. On 9/15/22 at 8:49 a.m., ASM #2 stated the facility standard of practice (Clinical Nursing Skills & Techniques- 8th Edition, by [NAME], [NAME] and [NAME]) did not contain documentation regarding generalized assessment, monitoring and treatment. No further information was presented prior to exit. Complaint deficiency. References: (1) A high white blood cell count is an increase in disease-fighting cells in your blood. The exact threshold for a high white blood cell count varies from one laboratory to another. In general, for adults a count of more than 11,000 white blood cells (leukocytes) in a microliter of blood is considered a high white blood cell count. This information was obtained from the website: https://www.mayoclinic.org/symptoms/high-white-blood-cell-count/basics/definition/sym-20050611 (2) A basic metabolic panel (BMP) is a test that measures eight different substances in your blood. It provides important information about your body's chemical balance and metabolism. This information was obtained from the website: https://medlineplus.gov/lab-tests/basic-metabolic-panel-bmp/ (3) C. diff testing checks for signs of a C. diff infection, a serious, sometimes life-threatening disease of the digestive tract. C. diff, also known as C. difficile, stands for Clostridium difficile. It is a type of bacteria found in your digestive tract. This information was obtained from the website: https://medlineplus.gov/lab-tests/c-diff-testing/ (4) Your blood contains red blood cells (RBC), white blood cells (WBC), and platelets. Blood count tests measure the number and types of cells in your blood. This information was obtained from the website: https://vsearch.nlm.nih.gov/vivisimo/cgi-bin/query-meta?v%3Aproject=medlineplus&v%3Asources=medlineplus-bundle&query=cbc&_gl=1*15z407d*_ga*MTY2ODk3OTY4NS4xNjYzNTk1MDMx*_ga_P1FPTH9PL4*MTY2MzU5NTAzMS4xLjEuMTY2MzU5NTU2Ny4wLjAuMA &_ga=2.112117764.1424311420.1663595032-1668979685.1663595031
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

Based on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to provide treatment to a pressure ulcer in a sanitary man...

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Based on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to provide treatment to a pressure ulcer in a sanitary manner for one of 55 residents in the survey sample, Resident #107 (R107). For R107, the nurse providing wound care failed to wash/sanitize hands between glove changes (between dirty and clean parts of the procedure). The findings include: On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 8/5/22, R107 was coded as being in a persistent vegetative state. R107 was coded as having no pressure ulcers during the look back period. On 9/14/22 at 10:59 a.m., RN (registered nurse) #3 was observed as she provided wound care to R107. RN #3 removed the old dressing from the top of R107's right foot wound. RN#3 cleansed the wound with wound cleanser, and wiped the wound with dry gauze. RN #3 threw the soiled gauze in the trash can, removed her dirty gloves and put on a clean pair of gloves. RN #3 did not wash/sanitize her hands between removing the dirty gloves and putting on the clean gloves. RN #3 repeated this same process when she removed the old dressing from R107's right heel wound, cleansed the wound with wound cleanser, wiped the wound with dry gauze, disposed of her dirty gloves, and put on clean gloves without washing/sanitizing her hands between the dirty and clean gloves. A review of R107's physician's orders revealed the following orders: Right Ankle Front: Cleanse with wound cleanser, pat dry. Apply Xeroform and calcium alginate. Cover with border foam daily and prn. Every day shift for Skin Care. This order was dated 9/9/22 Right Heel: Cleanse with wound cleanser, pat dry. Apply betadine and cover with border foam dressing daily and prn (as needed) for soiled or dressing coming off. This order was dated 8/29/22. On 9/14/22 at 2:20 p.m., RN #3 was interviewed. When asked if she could think of anything she would have done differently during R107's wound care, after removing soiled gloves, she stated: I should have washed my hands. She stated she usually washes or sanitizes her hands between removing dirty gloves and putting on clean gloves, but she was nervous and forgot. She stated hand washing at this time helps to prevent the possibility of spreading contaminated material or bacteria to the resident's wound. On 9/14/22 at 4:38 p.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, and ASM #5, the regional director of clinical services, were informed of these concerns. A review of the facility policy, General Wound Care/Dressing Changes, revealed, in part: Licensed nurses will follow recognized standards of practice regarding dressing change(s), including date and initials on dressing. A review of the facility policy, Hand Hygiene, did not provide information related to hand washing/sanitizing after removing gloves. No further information was provided prior to exit. Multiple opportunities for hand hygiene may occur during a single care episode. Following are the clinical indications for hand hygiene .immediately after glove removal. This information is taken from the Centers for Disease Control website, https://www.cdc.gov/handhygiene/providers/index.html.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to implement interventions to prevent accidents and hazards for one of 55 residents in the survey sample; Resident #146. The findings include: For Resident #146, the facility staff failed to follow physician's orders for the use of fall mats. Resident #146 was admitted to the facility on [DATE]. The most recent MDS (Minimum Data Set), an annual assessment dated [DATE] coded the resident as being severely cognitively impaired in ability to make daily life decisions. A review of the clinical record revealed a physician's order dated 9/29/20 for Low bed and fall mats. On 9/13/22 at 11:46 AM, the resident was observed in bed asleep. The bed was in low position. There was a fall mat on the resident's left side, but on the right side, the fall mat was folded up, leaning against the wall. A review of the clinical record revealed the comprehensive care plan dated 9/12/20 for [Resident #146] has had an actual fall and is at risk for falls r/t (related to) Confusion, Deconditioning, Poor communication/comprehension, Unaware of safety needs and included the intervention, dated 9/13/20 for assistive Devices: assist bars to bed, geri chair, fall mats, low bed, concave mattress. On 9/14/22 at approximately 11:10 AM, an interview was conducted with RN #2 (Registered Nurse). She stated that the fall mats should be down on both sides, but that the resident has not had a fall, has declined in condition and does not move at all by themselves. She stated that the resident required total care with turning. She stated that the fall mats were probably not applicable any longer for this resident. When asked if the physicians orders and care plan was being followed when they documented fall mats was plural, meaning more than one, if only one mat was in place, she stated that it was not. The facility policy, Physician's Orders was reviewed. This policy focused specifically on admission orders and did not specify the requirement to follow physician orders. The facility policy Falls Management Program was reviewed. This policy did not specify following physician's orders related to fall interventions. On 9/14/22 at 4:50 PM, ASM #1 (Administrative Staff Member), ASM #2 and ASM #5 (the Administrator, Director of Nursing, and Regional Clinical Nurse, respectively) were notified of the findings. No further information was provided by the end of the survey.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to provide respiratory care and services per the plan of care for one of 55 reside...

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Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to provide respiratory care and services per the plan of care for one of 55 residents in the survey sample, Resident #82. For Resident #82 (R82), the facility staff failed to administer to oxygen at the physician prescribed rate of 3 liters per minute. The findings include: On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 7/29/22, the resident scored 12 out of 15 on the BIMS (brief interview for mental status), indicating the resident was moderately cognitively impaired for making daily decisions. A review of R82's clinical record revealed a physician's order dated 7/1/22 for oxygen at 3 liters per minute. R82's comprehensive care plan revised on 7/1/22 documented, (R82) has Congestive Heart Failure. O2 (Oxygen) as ordered. On 9/13/22 at 4:03 p.m. and 9/14/22 at 7:56 a.m., R82 was observed lying in bed receiving oxygen at three and a half liters per minute as evidenced by the middle of the ball in the oxygen concentrator flow meter positioned on the three and a half liter line. On 9/14/22 at 3:31 p.m., an interview was conducted with LPN (Licensed practical nurse) #2. LPN #2 stated physicians' orders for oxygen display on the medication administration record or the treatment administration records and nurses should check residents' oxygen concentrators to ensure oxygen is administered at the correct rate every time they go into residents' rooms. LPN #2 stated the middle of the ball in the oxygen concentrator flow meter should be on the three liter line if the physician's order is for three liters. On 9/14/22 at 4:55 p.m., ASM (administrative staff member) #1 (the administrator) and ASM #2 (the director of nursing) were made aware of the above concern. The facility policy titled, Respiratory/Oxygen Equipment documented, 3. Set appropriate flow rate and place oxygen delivery device on the patient. The oxygen concentrator manufacturer's instructions documented, Check the flow meter to make sure that the flow meter ball is centered on the line next to the prescribed number of your flow rate. No further information was presented prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0710 (Tag F0710)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, clinical record review and in the course of a complaint investigation, the facility staff failed to en...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, clinical record review and in the course of a complaint investigation, the facility staff failed to ensure the nurse practitioner and/or physician supervised the residents care for one of 55 residents in the survey sample, Resident #367. The covering nurse practitioner failed to address Resident #367's (R367) reported high white blood cell count (1) on 7/8/22 when reported by the laboratory. The findings include: On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 6/29/22, the resident scored 14 out of 15 on the BIMS (brief interview for mental status), indicating the resident was not cognitively impaired for making daily decisions. A review of R367's clinical record revealed the resident was assessed by a nurse practitioner on 6/23/22, 6/24/22, 6/28/22, 6/29/22, 6/30/22, 7/1/22, 7/5/22, 7/6/22 and 7/7/22. Further review of R367's clinical record revealed laboratory results dated [DATE] that documented a high white blood cell count of 10.60 thousand per cubic milliliter (with a reference range of 4.1-10.9) and a urine culture that documented urine bacteria. An antibiotic was initiated for R367 on 6/30/22. A note signed by ASM (administrative staff member) #3 (R367's primary nurse practitioner) on 7/7/22 documented, Asked to see patient by nursing for nausea and meal refusal. Patient states that he does not feel good in his stomach. He states that he is not able to eat. Finds himself nauseated. He does state that he has been drinking. Has been having some diarrhea. Labs done this am for BMP (basic metabolic panel) (2). Further review of R367's clinical record revealed laboratory results dated [DATE] for a C. diff test (3), a BMP and a CBC (complete blood count) (4). The white blood cell count was flagged as high and was 19.2 thousand per cubic milliliter (with a reference range of 4.1-10.9) (Note: there was no physician's orders for these lab results in the clinical record). Nurses' notes dated 7/8/22 and 7/9/22 documented R367 denied any pain or shortness of breath and was resting comfortably. A nurse's note dated 7/10/22 documented, Patient's family is concerned about lack of appetite. After checking patients recent labs from Wednesday and Thursday, (ASM #3) was worried patient could possibly be septic. Nurses were advised to send patient to the ER for evaluation . On 9/14/22 at 1:01 p.m., an interview was conducted with ASM #3 (with ASM #4 [the other nurse practitioner] in the room). ASM #3 stated that she was already closely monitoring R367's sodium level due to a history of a low level. ASM #3 stated on 7/7/22, she reviewed R367's BMP and the resident was reporting nausea and diarrhea so she gave verbal orders to complete another BMP, a CBC and a C. diff test. ASM #3 stated the nurses must not have entered the orders into the computer system. ASM #3 stated the lab notifies the nurses and/or nurse practitioners if a lab level is critical but she is responsible for reviewing and addressing lab results. ASM #3 stated she checks the computer system for lab results multiple times a day. ASM #3 stated the lab did not document R367's 7/8/22 white blood cell count of 19.2 as critical but she thought that level was high enough to be notified. ASM #3 stated she was off of work on 7/8/22, 7/9/22 and 7/10/22 so she would not have personally reviewed the labs until Monday 7/11/22. ASM #3 stated ASM #4 is responsible for the residents under her care while she is off. ASM #4 stated she could not recall if she reviewed R367's 7/8/22 labs but if a resident's white blood cell count is high and the is resident is currently on antibiotics then she typically will not prescribe further treatment. Further review of R367's clinical record revealed the resident was prescribed an antibiotic on 6/30/22 for an infection/inflamed bladder but the antibiotic was completed on 7/6/22. On 9/14/22 at 3:05 p.m., this was reviewed with ASM #3. ASM #3 stated that if she had been working and reviewed R367's 7/8/22 white blood cell count, she would have offered the resident another treatment option or offered a transfer to the hospital. ASM #3 stated that if the resident elected another treatment option, she would have prescribed a different antibiotic. ASM #3 stated that by the time the nurses called her on 7/10/22 and told her how R367 presented, she said to send the resident to the hospital. On 9/14/22 at 4:55 p.m., ASM #1 (the administrator) and ASM #2 (the director of nursing) were made aware of the above concern. On 9/14/22 at 7:06 p.m., ASM #1 documented the facility did not have a policy regarding physician/nurse practitioner services. No further information was presented prior to exit. COMPLAINT DEFICIENCY References: (1) A high white blood cell count is an increase in disease-fighting cells in your blood. The exact threshold for a high white blood cell count varies from one laboratory to another. In general, for adults a count of more than 11,000 white blood cells (leukocytes) in a microliter of blood is considered a high white blood cell count. This information was obtained from the website: https://www.mayoclinic.org/symptoms/high-white-blood-cell-count/basics/definition/sym-20050611 (2) A basic metabolic panel (BMP) is a test that measures eight different substances in your blood. It provides important information about your body's chemical balance and metabolism. This information was obtained from the website: https://medlineplus.gov/lab-tests/basic-metabolic-panel-bmp/ (3) C. diff testing checks for signs of a C. diff infection, a serious, sometimes life-threatening disease of the digestive tract. C. diff, also known as C. difficile, stands for Clostridium difficile. It is a type of bacteria found in your digestive tract. This information was obtained from the website: https://medlineplus.gov/lab-tests/c-diff-testing/ (4) Your blood contains red blood cells (RBC), white blood cells (WBC), and platelets. Blood count tests measure the number and types of cells in your blood. This information was obtained from the website: https://vsearch.nlm.nih.gov/vivisimo/cgi-bin/query-meta?v%3Aproject=medlineplus&v%3Asources=medlineplus-bundle&query=cbc&_gl=1*15z407d*_ga*MTY2ODk3OTY4NS4xNjYzNTk1MDMx*_ga_P1FPTH9PL4*MTY2MzU5NTAzMS4xLjEuMTY2MzU5NTU2Ny4wLjAuMA &_ga=2.112117764.1424311420.1663595032-1668979685.1663595031
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

2. For R107, the nurse providing wound care failed to follow infection control procedures related to washing/sanitizing hands between glove changes (between dirty and clean parts of the procedure). On...

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2. For R107, the nurse providing wound care failed to follow infection control procedures related to washing/sanitizing hands between glove changes (between dirty and clean parts of the procedure). On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 8/5/22, R107 was coded as being in a persistent vegetative state. R107 was coded as having no pressure ulcers during the look back period. On 9/14/22 at 10:59 a.m., RN (registered nurse) #3 was observed as she provided wound care to R107. RN #3 removed the old dressing from the top of R107's right foot wound. RN#3 cleansed the wound with wound cleanser, and wiped the wound with dry gauze. RN #3 threw the soiled gauze in the trash can, removed her dirty gloves and put on a clean pair of gloves. RN #3 did not wash/sanitize her hands between removing the dirty gloves and putting on the clean gloves. RN #3 repeated this same process when she removed the old dressing from R107's right heel wound, cleansed the wound with wound cleanser, wiped the wound with dry gauze, disposed of her dirty gloves, and put on clean gloves without washing/sanitizing her hands between the dirty and clean gloves. A review of R107's physician's orders revealed the following orders: Right Ankle Front: Cleanse with wound cleanser, pat dry. Apply Xeroform and calcium alginate. Cover with border foam daily and prn. Every day shift for Skin Care. This order was dated 9/9/22 Right Heel: Cleanse with wound cleanser, pat dry. Apply betadine and cover with border foam dressing daily and prn (as needed) for soiled or dressing coming off. This order was dated 8/29/22. On 9/14/22 at 2:20 p.m., RN #3 was interviewed. When asked if she could think of anything she would have done differently during R107's wound care, after removing soiled gloves, she stated: I should have washed my hands. She stated she usually washes or sanitizes her hands between removing dirty gloves and putting on clean gloves, but she was nervous and forgot. She stated hand washing at this time helps to prevent the possibility of spreading contaminated material or bacteria to the resident's wound. She stated it is a matter of infection control. On 9/14/22 at 4:38 p.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, and ASM #5, the regional director of clinical services, were informed of these concerns. A review of the facility policy, General Wound Care/Dressing Changes, revealed, in part: Licensed nurses will follow recognized standards of practice regarding dressing change(s), including date and initials on dressing. A review of the facility policy, Hand Hygiene, did not provide information related to hand washing/sanitizing after removing gloves. No further information was provided prior to exit. Multiple opportunities for hand hygiene may occur during a single care episode. Following are the clinical indications for hand hygiene .immediately after glove removal. This information is taken from the Centers for Disease Control website, https://www.cdc.gov/handhygiene/providers/index.html. Based on observation, staff interview, facility document review, clinical record review and in the course of a complaint investigation, the facility staff failed to implement infection control practices for 2 of 55 residents in the survey sample, Residents #104 and #107. The findings include: 1. For Resident #104 (R104), OSM (other staff member) #5 (a housekeeper) failed to implement physician ordered contact isolation transmission based precautions (1) while cleaning the resident's room on 9/13/22. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 8/3/22, the resident scored 12 out of 15 on the BIMS (brief interview for mental status), indicating the resident was moderately cognitively impaired for making daily decisions. A review of R104's clinical record revealed a physician's order dated 9/5/22 for contact precautions every day and night shift for ESBL (2). R104's comprehensive care plan revised on 9/5/22 documented, IMMUNOLOGICAL: (R104) is currently on antibiotics r/t (related to) Urinary Tract Infection. Contact Precautions isolation. On 9/13/22 at 11:48 a.m., R104 was observed lying in bed and OSM #5 was observed cleaning R104's room. While cleaning, OSM #5's clothing was observed brushing up against R104's bed linen and privacy curtain. OSM #5 was wearing a mask, eye protection and gloves but was not wearing a gown. On 9/13/22 at 12:02 p.m., OSM #5 was observed wearing a mask, eye protection, gloves and a gown while cleaning R104's bathroom. On 9/14/22 at 12:51 p.m., an interview was conducted with OSM #4 (the environmental services director), OSM #5 and OSM #6 (a housekeeper who assisted with language translation). OSM #4 stated the housekeepers should wear a mask, gloves, and gown and safety goggles while cleaning contact isolation rooms so the housekeepers don't infect themselves. With translation assistance from OSM #6, OSM #5 stated the housekeepers should wear gloves, a gown, glasses, a mask and a hair covering while cleaning contact isolation rooms. OSM #4 and OSM #5 stated OSM #5 did not wear a gown while initially in R104's room because there were no gowns available in the cart outside of R104's room. OSM #4 stated a nurse went to obtain gowns because, They ran out. On 9/14/22 at 1:00 p.m., another interview was conducted with OSM #4. OSM #4 stated if no gowns are available for an isolation room, then the housekeepers should wait to enter the room after someone has provided gowns. OSM #4 stated OSM #5 should not have entered R104's room without a gown and he was about to in-service the housekeeping staff. On 9/14/22 at 1:43 p.m., an interview was conducted with RN (registered nurse) #1 (the infection control nurse). RN #1 stated that anyone entering a contact isolation room should wear a gown because staff is going into rooms, touching things, then going into multiple other rooms. RN #1 stated, You never know what they are carrying on their clothing or if their arm touches something then their arm touches something in another resident room. On 9/14/22 at 4:55 p.m., ASM (administrative staff member) #1 (the administrator) and ASM #2 (the director of nursing) were made aware of the above concern. The facility policy titled, Transmission Based Precautions (TBPs) documented, The Center initiates transmission based precautions (to include droplet and contact precautions) as recommended by the Center for Disease Control (CDC). 3. Contact Precautions. c. Gown. In addition to standard precautions, wear a gown when entering the room. Remove the gown before leaving the patient's environment . No further information was presented prior to exit. Complaint deficiency. References: (1) The CDC (Centers for Disease Control) documented the following: Contact Precautions: Use personal protective equipment (PPE) appropriately, including gloves and gown. Wear a gown and gloves for all interactions that may involve contact with the patient or the patient's environment. Donning PPE upon room entry and properly discarding before exiting the patient room is done to contain pathogens. This information was obtained from the website: https://www.cdc.gov/infectioncontrol/basics/transmission-based-precautions.html (2) To survive the effects of antibiotics, germs are constantly finding new defense strategies, called 'resistance mechanisms.' For example, some Enterobacterales can produce enzymes called extended-spectrum beta-lactamases (ESBLs). ESBL enzymes break down and destroy some commonly used antibiotics, including penicillins and cephalosporins, and make these drugs ineffective for treating infections. This information was obtained from the website: https://www.cdc.gov/hai/organisms/ESBL.html
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to de...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to determine and document the pneumococcal vaccination status for two of five residents in the infection control review, Residents #128 and #218. The findings include: 1. For Resident #128 (R128), the facility staff failed to determine and document the pneumococcal vaccination status. On the most recent MDS (minimum data set) assessment, a Medicare five day assessment, with an assessment reference date (ARD) of 8/16/2022, the resident scored a 6 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident is severely cognitively impaired for making daily decisions. In Section 0 - Special Treatments, Procedures and Programs, was coded as having not assessed or no information was available to code the MDS for the resident's pneumococcal vaccination status. Review of the clinical record failed to evidence documentation of R128's pneumococcal vaccination status. A request was made on 9/14/2022 at 4:45 p.m. for the documentation of R128's pneumococcal vaccination status. On 9/15/2022 at 7:52 a.m. ASM (administrative staff member) #2, the director of nursing, presented documentation of R128's pneumococcal vaccination status. Pneumococcal Vaccination was completed prior to admission to the facility. When asked where the information was obtained from, ASM #2 stated from the immunization registry. ASM #2 stated the nurse did not fill in the information in the computer/clinical record at the time of the resident's admission. An interview was conducted with (registered nurse) #1, the infection preventionist/assistant director of nursing, on 9/15/2022 at 8:26 a.m. When asked the process for determining the pneumococcal vaccination status of a resident, RN #1 stated she has access to the Virginia Immunization Information System. She stated she can look people up. RN #1 stated it gives you what is public knowledge. RN #1 further stated that residents do not have to be vaccinated a second time if they are over [AGE] years old and have had a previous vaccination. RN #1 stated if a resident is under [AGE] years old, she offers them the vaccination. When asked why there was no information in the clinical record regarding R128's pneumococcal vaccination status, RN #1 stated, unfortunately she didn't put it in their clinical record. RN #1 stated she is responsible for putting the information in the clinical record after she has looked it up on the registry. The facility policy, Influenza & Pneumococcal Vaccinations documented in part, 2. Pneumococcal Vaccination .d. Vaccination Information Sheet (VIS) for pneumococcal vaccine will be provided to the patient and/or responsible party prior to administration of vaccine. Copy of VIS will be maintained with the Patient Pneumococcal Tracking Log and a copy will be placed in the patient's record as proof of education; include the date on the first page of the VIS education .f. A Patient Pneumococcal Vaccine Tracking Log will be maintained by the Infection Preventionist. All patients' names are to be included on the Tracking Log. New patients' names will be placed on the log at the time of admission and offered the Pneumococcal vaccination if not received as indicated. ASM #1, the administrator, was made aware of the above findings on 8/15/2022 at 8:26 a.m. No further information was obtained prior to exit. 2. For Resident #218, the facility staff failed to determine and document the pneumococcal vaccination status. On the most recent MDS assessment, an admission/Medicare five day assessment, with an assessment reference date of 9/8/2022, the resident scored a 14 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired for making daily decisions. In Section 0 - Special Treatments, Procedures and Programs, was coded as having not been assessed or no information was available to code the MDS for the resident's pneumococcal vaccination status. Review of the clinical record failed to evidence documentation of Resident #218's pneumococcal status. A request was made on 9/14/2022 at 4:45 p.m. for the documentation of Resident #128's pneumococcal vaccination status. On 9/15/2022 at 7:52 a.m. ASM (administrative staff member) #2, the director of nursing, presented documentation of Resident #218's pneumococcal vaccination status. Pneumococcal Vaccination was completed prior to admission to the facility. When asked where the information was obtained from, ASM #2 stated from the immunization registry. ASM #2 stated the nurse did not fill in the information in the computer/clinical record at the time of the resident's admission. An interview was conducted with (registered nurse) #1, the infection preventionist/assistant director of nursing, on 9/15/2022 at 8:26 a.m. When asked the process for determining the pneumococcal vaccination status of a resident, RN #1 stated she has access to the Virginia Immunization Information System. She stated she can look people up. RN #1 stated it gives you what is public knowledge. RN #1 further stated that residents do not have to be vaccinated a second time if they are over [AGE] years old and have had a previous vaccination. RN #1 stated if a resident is under [AGE] years old, she offers them the vaccination. When asked why there was no information in the clinical record regarding Resident #218's pneumococcal vaccination status, RN #1 stated, unfortunately she didn't put it in their clinical record. RN #1 stated she is responsible for putting the information in the clinical record after she has looked it up on the registry. ASM #1, the administrator, was made aware of the above findings on 8/15/2022 at 8:26 a.m. No further information was obtained prior to exit.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0919 (Tag F0919)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to ensure an operational call system for three of 55 residents, Resident #467, #217, and #150. The findings include: 1. The facility staff failed to ensure an operational call system Resident #467 Resident #467 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: cerebral vascular infarction, COPD (chronic obstructive pulmonary disease), atrial fibrillation and diabetes. The most recent MDS (minimum data set) assessment, a 5 day Medicare assessment, with an ARD (assessment reference date) of 9/9/22, coded the resident as scoring a 99 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was unable to complete the interview. A review of the MDS Section G-functional status coded the resident as requiring extensive assistance for bed mobility, transfer, dressing; total dependence for eating, bathing and hygiene. A review of the comprehensive care plan with a revision date of 9/13/22, revealed, FOCUS: Resident has a terminal prognosis. INTERVENTIONS: Encourage support system of family and friends. Keep the environment quiet and calm. Keep linens clean, dry and wrinkle free. Keep lighting low and familiar objects near. Involve family in discussion. On 9/13/22 at 12:40 PM, the daughter for the Resident #467 stated, the call bell is not working. On 9/13/22 at 12:47 PM asked the daughter to push the call bell, the call bell console in the room did not light up, and the light outside of room did not light up. The call bell console at the nurse's station did not note the call bell had been pushed in the room. On 9/13/22 at 1:25 PM, the call bell was tried again. When the call bell was pushed, the call bell console in the room did not light up, and the light outside of the room did not light up. The call bell console at the nurse's station did not note the call bell had been pushed. Survey team was informed of the above events on 9/13/22 at 1:30 PM, with the decision to perform call light checks on all 59 facility beds (both occupied and unoccupied) on Unit 1. Unit 2 and Unit 3 were not experiencing any issues with call bells. The survey team conducted an audit beginning at 1:35 PM and found two additional Resident beds with non-functioning call lights. On 9/13/22 at 2:15 PM, when accompanied by OSM (other staff member) #2, the maintenance director, the call light when pushed in the residents room showed on console in room and lit up outside of room. The residents room appeared on the call system computer at nursing station. The resident's room had no alternative call system provided, ring or tap bell. An interview was conducted on 9/13/22 at 1:00 PM with CNA (certified nursing assistant) #6. When asked how they knew a resident's call system was functioning, CNA #6 stated, we only know if the resident or the family says something to us and we can check it out. I know we have been having issues with the call system not working properly and maintenance has been informed. It is an old system that I believe they are working on getting replaced. An interview was conducted on 9/13/22 at 1:55 PM with OSM #2, the maintenance director. When asked how long he had been maintenance director, OSM #2 stated, four months ago and was the only current maintenance person. OSM #2 stated The call bell system is finicky and I have never been trained on the call bell system. The only person who know how the system worked was the previous director. OSM #2 stated I have contacted two different regional directors regarding the call bell systems and have not heard back from either one. The administrator knows I have not heard back and gave me another person to contact. I called them today and have not heard back yet. When asked about the console at the nurse's station and reports on the call system functioning, OSM #2 stated, there has been not education about the console but will get education in two weeks. OSM #2 stated, When there is an issues, I try to narrow it down. Is it the call bell cord, is the light bulb blown or does it need reprogrammed. I do not know how to reprogram or run reports but I will get that training in two weeks. Everybody knows when the call bell is not working. Usually the unit manager lets me know. When told the call bell in the room was not working, OSM #2 stated, (room number) was not on my list, I did not know about that bed. When ask what the alternative is for the resident if the call system does not function, OSM #2 stated, the nurses give them bells, either the kind you ring or the kind you tap. On 9/14/22 at 4:40 PM, ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing and ASM #3, the regional director of clinical services were informed of the findings. According to the facility's Nurse Call System policy dated 5/2022, Each nursing unit call system will be thoroughly inspected and tested monthly to verify operating efficiency. PROCEDURE: 1. Inspect all patient call devices located on the unit (patient rooms, shower rooms, bathrooms) monthly. 2. Inspect pull-call cords in all patient/public restrooms/shower rooms and verify that they are in place, in one piece, clean, and hanging freely. Verify pull-call cords are within two (2) to four (4) inches from the floor. Replace as needed. 3. Inspect push button cords in all patient/public restrooms/shower rooms and verify each cord has a clip and that cord is not in contact with the floor. 4. Initiate a call and verify that both the audio and visual sign is received at the nurse station annunciator panel. Verify corridor nurse call indicator light illuminates and verify that wiring and insulation are intact. 5. Document malfunctions, service provisions, and validate completion of repairs as outlined in the preventative maintenance electronic record. No further information was provided prior to exit. 2. The facility staff failed to maintain a functioning call bell system for Resident #217 (R217). There was no MDS (minimum data set) assessment completed at the time of survey. The Admission/readmission Nursing Collection Tool dated 9/6/2022, documented in part, R217 was cognitively intact. During the resident interview on 9/13/2022 at approximately 11:30 a.m. R217 stated it takes a long time for the staff to answer the call bell. Observation was made of the call bell on 9/13/2022 at approximately 1:30 p.m. The call bell was turned on by one surveyor. The other surveyor observed that the call light outside the room did not turn on. An interview was conducted with LPN (licensed practical nurse) #8 on 9/13/2022 at 1:49 p.m. When asked if a resident's call bell is not working, how does the staff know when the need assistance, LPN #8 stated they make constant rounds. When asked if the call bell system rings at the nurse's station, LPN #8 showed the monitor at the nurse's station. The monitor was not functioning and displayed an error message: Connecting to server 10.1.10.78 on Port 8081. Object reference not set to an instance of an object. When asked if the monitor was working, LPN #8 stated, it didn't look like it was. An interview was conducted on 9/13/2022 at 2:02 p.m. with OSM (other staff member) #2, the director of maintenance. When asked how a staff member informs him of things that are in need of repair, OSM #2 stated there is an app on the computer and it goes directly to his phone. When asked if he was aware of R217's call bell not functioning, OSM #2 stated that this was the first time he had heard of it. When asked if the call bell monitor at the nurse's station works, OSM #2 stated he believed so. On 9/14/2022 at 4:45 p.m. ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, and ASM #5, the regional director of clinical services, were made aware of the above concern. No further information was provided prior to exit. 3. The facility staff failed to maintain a functioning call bell system for Resident #150 (R150). On the most recent MDS (minimum data set) assessment, an admission/Medicare five day assessment, with an assessment reference date of 8/25/2022, the resident scored a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident is not cognitively impaired for making daily decisions. Observation was made of R150's room on 9/13/2022 at approximately 12:30 p.m. The call bell was lite and flashing outside the door to the room. During an interview with R150 at this time, they stated the call bell has been broken for two weeks. When asked how they let the staff know they need assistance, R150 stated the roommate goes to the door and looks for staff to come in. When asked what happens at night if they need assistance and the roommate is asleep, R150 stated they sometimes gets themselves out of bed and goes to the bathroom independently. When asked if the facility had provided her with another way to contact the staff, R150 stated no. Observation did not reveal another type of bell for R150 to call for assistance. Observation was made outside R150's room on 9/13/2022 at 1:35 p.m. and the call light was still flashing outside the door. An interview was conducted with CNA (certified nursing assistant) #10 on 9/13/2022 at 1:51 p.m. When shown the call light outside R150's room, CNA #10 stated it's jammed up. Maintenance man is aware. When asked how long it has been out, CNA #10 stated, she believed about four days. When asked how R150 calls for assistance, CNA #10 stated the roommate stands at the door and asked for help for themselves and for R150. When asked if the residents had an alternate way to ask for help, CNA #10 stated sometimes the facility gives the residents hand bells but she didn't see one in R150's room. An interview was conducted with LPN (licensed practical nurse) #9 on 9/13/2022 at 1:54 p.m. When asked about the flashing call light outside of R150's room, LPN #9 stated it haven't been working for a few days. LPN #9 stated she believed a maintenance order is in place. When asked how the residents in the room ask for assistance, LPN #9 stated she goes down there frequently. When asked how R150 calls for help, LPN #9 stated sometimes they give the resident a bell to ring but currently R150 doesn't have one, which was stated after searching the room. An interview was conducted with OSM (other staff member) #2, the director or maintenance, on 9/13/2022 at 2:02 p.m. When asked what the problem is with the call bell system in R150's room, OSM #2 stated, he was aware of it last Wednesday (9/7/2022). OSM #2 stated he was not trained on the system. OSM #2 stated he's been trying for two weeks to get someone to walk them through it. When asked if the administrator was aware of the situation, OSM#2 stated, yes, that she was the one to give them the name of another maintenance director. On 9/14/2022 at 4:45 p.m. ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, and ASM #5, the regional director of clinical services, were made aware of the above concern. No further information was provided prior to exit.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected multiple residents

Based on staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to provide care and service for a complete dialysis program for one of ...

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Based on staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to provide care and service for a complete dialysis program for one of 55 residents in the survey sample, Residents #87 (R87). The findings include: For (R87) the facility staff failed to provide dialysis communication forms for (R87's) dialysis visits on 08/03/2022, 08/05/2022, 08/10/2022, 08/15/2022, 08/17/2022, 08/19/2022, 08/31/2022 and failed to complete dialysis communication forms on 08/12/2022, 08/22/2022, 08/24/2022, 08/26/2022, 08/29/2022, 09/05/2022, 09/09/2022 and on 09/12/2022. (R87) was admitted to the facility with diagnoses included but were not limited to: end stage renal failure (1). On the most recent MDS (minimum data set), a 5-Day assessment with an ARD (assessment reference date) of 08/01/2022, the resident scored 14 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. Section O Special Treatments, Procedures and Programs coded (R87) for Dialysis while a resident. The physician's order for (R87) documented in part, DIALYSIS @ (at) (Name of Dialysis Center) M-W-F (Monday-Wednesday-Friday). Order Date: 06/27/2022. The comprehensive care plan for (R87) dated 06/29/2022 documented in part, DIALYSIS: (R87) needs dialysis r/t (related to) renal failure. Created on: 06/29/2022. Under Interventions it documented in part, DIALYSIS @ (Name of Dialysis Center) M-W-F Created on: 08/18/2022. Review of (R87's) dialysis communication book failed to evidence the facility's Dialysis Communication Forms for 08/03/2022, 08/05/2022, 08/10/2022, 08/15/2022, 08/17/2022, 08/19/2022, and on 08/31/2022. Further review of (R87's) dialysis communication book revealed blanks, indicating that nothing was documented, under the heading Upon return to (Name of Nursing Home), please document the following: Vital Signs on 08/12/2022, 08/22/2022, 08/24/2022, 08/26/2022, 08/29/2022, 09/05/2022, 09/09/2022 and on 09/12/2022. Review of (R87's) clinical record failed to evidence (R87's) blood pressure, pulse, respiration, temperature, and oxygen saturation were obtained on 08/22/2022, 08/24/2022, 08/26/2022, 08/29/2022 and 09/09/2022; failed to evidence pulse, respiration, temperature, and oxygen saturation were obtained on 08/12/2022 and on 09/12/2022. On 09/14/2022 at approximately 3:20 p.m., an interview was conducted with LPN (licensed practical nurse) #5 regarding the procedure for the facility's dialysis communication forms for (R87). LPN #5 stated that there should be a communication for each visit (R87) makes to the dialysis center and that the resident's vital signs should be obtained each time (R87) returned from the dialysis center and documented under section C of the dialysis communication form. LPN #5 stated that if (R87's) vital signs were not documented on the communication form they would be documented in the resident's clinical record and If the vital signs were not documented on the communication form or in the clinical record, then they were not obtained and the dialysis form would be incomplete. When asked to describe what vital signs were required to be obtained LPN #5 stated that the vital signs included blood pressure, temperature, respiration, pulse and oxygen saturation. LPN #5 further stated that if one of the vital signs was not obtained then the communication form would be incomplete. After reviewing (R87's) dialysis communication book and (87's) clinical record, LPN #5 acknowledged that dialysis communication forms for (R87) were missing for 08/03/2022, 08/05/2022, 08/10/2022, 08/15/2022, 08/17/2022, 08/19/2022, 08/31/2022 and incomplete complete dialysis communication forms on 08/12/2022, 08/22/2022, 08/24/2022, 08/26/2022, 08/29/2022, 09/05/2022, 09/09/2022 and on 09/12/2022. The facility's policy Hemodialysis documented in part, 7. The Dialysis Communication Form will be initiated prior to sending patient for dialysis. A Communication Form. On 09/14/2022 at approximately 4:40 p.m., ASM (administrative staff member) #1, administrator, ASM #2, director of nursing and ASM #5, regional director of clinical services, were made aware of the above findings. No further information was presented prior to exit. References: (1) The last stage of chronic kidney disease. This is when your kidneys can no longer support your body's needs. This information was obtained from the website: https://medlineplus.gov/ency/article/000500.htm.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, staff interview, and facility document review it was determined facility staff failed to store food in a sanitary manner in one of one facility kitchens. 1. The facility staff fa...

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Based on observation, staff interview, and facility document review it was determined facility staff failed to store food in a sanitary manner in one of one facility kitchens. 1. The facility staff failed to seal one 13.9 ounce package of dry gravy mix in one of one dry food storage rooms. 2. The facility staff failed to close a box containing one frozen pie and seal a package of frozen cookie dough in one of one walk-in freezers. The findings include: On 09/13/22 at approximately 10:45 a.m., an observation of the facility's kitchen was conducted with OSM (other staff member) #1, dietary manager. 1. At approximately 10:50 a.m., an observation of the facility's dry storage room revealed a 13.9 ounce package of dry gravy mix sitting on a shelf. Observation of the package revealed that it was opened to the environment. When asked how much of the dry gravy mix was remaining in the package, OSM # 1 stated that there was approximately half of the product remaining in the package. 2. At approximately 11:00 a.m., an observation of the facility's walk-in freezer revealed a box containing a frozen pie on the top shelf. Observation of the box containing the pie revealed it was open to the environment. Further observation of the top shelf revealed a bag of cookie dough. Further observation of the bag revealed was open and exposed to the environment. On 09/14/2022 at approximately 3:20 p.m., an interview was conducted with OSM #1 and OSM #7, regional culinary director. When asked to describe the procedure for storing food after it was opened OSM #7 stated that the food should be wrapped, sealed and dated when it was opened. The facility's policy Food Storage-Dry Goods documented in part, 5. The Dining Service Director or designee ensures that all packaged and canned food items shall be kept clean, dry and properly sealed. The facility's policy Food Storage-Cold documented in part, 5. The Dining Service Director / Cook(s) ensures that all food items are stored properly in covered containers, labeled and dated and arranged in a manner to prevent cross contamination. On 09/14/2022 at approximately 4:40 p.m., ASM (administrative staff member) #1, administrator, ASM #2, director of nursing and ASM #5, regional director of clinical services, were made aware of the above findings. No further information was presented prior to exit.
MINOR (C)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

Based on observation and staff interview, it was determined that the facility staff failed to post daily nurse staffing information before the shift. On 09/13/2022 and 09/14/2022 the facility staff fa...

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Based on observation and staff interview, it was determined that the facility staff failed to post daily nurse staffing information before the shift. On 09/13/2022 and 09/14/2022 the facility staff failed to post the nurse staffing prior to the beginning of the shift. The findings include: On 09/13/2022 observations in the facility's lobby at 10:30 a.m., on Unit 1 at approximately 11:50 a.m., on Unit 2 at approximately 1:00 p.m. and on Unit 3 at approximately 3:30 p.m., failed to evidence the daily nurse staffing information. On 09/14/2022 observations in the facility's lobby at 7:30 a.m., on Unit 1 at approximately 8:50 a.m., on Unit 2 at approximately 9:15 p.m. and on Unit 3 at approximately 11:30 a.m., failed to evidence the daily nurse staffing information. On 09/14/2022 at 1:35 p.m., an interview was conducted with CNA (certified nursing assistant) #9, the scheduler. When asked about the procedure for completing and posting the the daily nurse staffing information CNA #9 stated that they print two copies, place one copy in a binder in their office and place the other copy in a frame on the facility's receptionist desk in the front lobby of the facility each morning. When informed of the observations stated above, CNA #9 stated that they forgot to post the nurse staffing on Tuesday (09/13/2022) and stated that the nurse staffing for 09/14/2022 was on the receptionist's desk. After an observation of the receptionist's desk with the surveyor CNA #9 agreed that the nurse staffing for 09/14/2022 was not displayed and stated that they did not know where the nurse staffing sheet was located. The facility's policy Daily Nurse Staffing Report Summary documented in part, The Director of Nursing is responsible for assuring that the MFA Daily Nurse Staffing Summary is completed timely, accurately, and maintained current per shift by designated nursing staff. This report is posted in a prominent place that is readily accessible for patients and families to view. On 09/14/2022 at approximately 4:40 p.m., ASM (administrative staff member) # 1, administrator, ASM # 2, director of nursing and ASM # 5, regional director of clinical services, were made aware of the above findings. No further information was presented prior to exit.
May 2021 8 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on observation, staff interview and clinical record review, it was determined that facility staff failed to promote resident's dignity for three of 33 current residents in the survey sample, Res...

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Based on observation, staff interview and clinical record review, it was determined that facility staff failed to promote resident's dignity for three of 33 current residents in the survey sample, Resident's # 26, #141 and #108. The facility staff were observed standing while feeding Resident #26 and Resident #141. The facility staff failed to provide privacy for Resident # 108's catheter collection bag [1]. The findings include: 1. Facility staff stood next to Resident # 26 while they fed them their lunch and breakfast. Resident # 26 was admitted to the facility with diagnoses that included but were not limited to: swallowing difficulties, muscle weakness and high blood pressure. Resident # 26's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 03/03/2021, coded Resident # 26 as scoring a 7 [seven] on the brief interview for mental status (BIMS) of a score of 0 - 15, seven - being moderately impaired of cognition for making daily decisions. Resident # 26 was coded as requiring extensive assistance of one staff member for eating. On 05/17/2021 at 12:45 p.m., an observation was conducted of Resident # 26 being assisted with their lunch by a CNA [certified nursing assistant] # 2. The observation revealed Resident # 26 was lying in the bed with head of the bed raised and the CNA # 2 was standing next to the bed, the over-the-bed-table next to the bed with their lunch tray on the over-the-bed-table feeding Resident # 26. Further observation revealed the privacy curtain was open and the CNA # 2 could be seen feeding Resident # 26 from the hallway. On 05/17/2021 at 12:45 p.m., an observation was conducted of Resident # 26 being assisted with their breakfast by a CNA # 1. The observation revealed Resident # 26 was lying in the bed with head of the bed raised and CNA # 1 was standing next to the bed, the over-the-bed-table next to the bed with their lunch tray on the over-the-bed-table feeding Resident # 26. On 05/18/2021 at 1:45 p.m., an interview was conducted with CNA # 1. When asked if it was dignified to stand and feed a resident CNA # 1 stated, It's ok. That's how I was trained. On 05/18/21 at 1:54 p.m., an interview was conducted with LPN [licensed practical nurse] # 4, unit manager, regarding a CNA's position when feeding a resident. LPN # 4 stated, They [CNA's] are not trained to stand and feed the resident. They should have been sitting down and the curtain should be pulled. When informed of the observations above LPN # 4 stated, They should have gotten a chair and brought it into the room. When asked if it was dignified to feed a resident while standing LPN # 4 stated no. The facility's document entitled Resident Rights documented in part, 12. To be treated with consideration, respect, and full recognition of his/her dignity and individuality, including privacy in treatment and in care for his/her personal needs. On 05/18/2021 at approximately 4:40 p.m., ASM # 1, administrator and ASM # 2, director of nursing, and ASM # 3, nurse consultant, were made aware of the above findings. No further information was provided prior to exit. 2. Facility staff stood next to Resident # 141 while they fed them their lunch and breakfast. Resident # 141 was admitted to the facility with diagnoses that included but were not limited to: Alzheimer's disease and high blood pressure. Resident # 141's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 04/29/2021, coded Resident # 141 as scoring a 3 [three] on the brief interview for mental status (BIMS) of a score of 0 - 15, three - being severly impaired of cognition for making daily decisions. Resident # 141 was coded as requiring extensive assistance of one staff member for eating. On 05/17/2021 at 12:45 p.m., an observation was conducted of Resident # 80 being assisted with their lunch by a CNA [certified nursing assistant] # 2. The observation revealed Resident # 80 was in bed with the head of the bed raised and a CNA # 2 was standing next to the bed, the over-the-bed-table in front of the CNA #2 with Resident # 80's lunch tray on the over-the-bed-table feeding Resident # 80 On 05/18/21 at 8:47 a.m., an observation was conducted of Resident # 80 being assisted with their breakfast by a CNA #3. The observation revealed Resident # 80 was in bed with the head of the bed raised and a CNA #3 was standing next to the bed, the over-the-bed-table in front of the CNA #3 with Resident # 80's breakfast tray on the over-the-bed-table feeding Resident # 80. On 05/18/2021 at 1:45 p.m., an interview was conducted with CNA # 1. When asked if it was dignified to stand and feed a resident CNA # 1 stated, It's ok. That's how I was trained. On 05/18/21 at 1:54 p.m., an interview was conducted with LPN [licensed practical nurse] # 4, unit manager, regarding a CNA's position when feeding a resident. LPN # 4 stated, They [CNA's] are not trained to stand and feed the resident. They should have been sitting down and the curtain should be pulled. When informed of the observations above LPN # 4 stated, They should have gotten a chair and brought it into the room. When asked if it was dignified to feed a resident while standing LPN # 4 stated no. On 05/18/2021 at approximately 4:40 p.m., ASM # 1, administrator and ASM # 2, director of nursing, and ASM # 3, nurse consultant, were made aware of the above findings. No further information was provided prior to exit. 3. The facility staff failed to provide privacy for Resident # 108's catheter collection bag [1]. Resident # 108 was admitted to the facility with diagnoses that included but were not limited to: retention of urine, muscle weakness and high blood pressure Resident # 108's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 04/19/2021, coded Resident # 108 as scoring an 11 on the brief interview for mental status (BIMS) of a score of 0 - 15, 11 - being moderately impaired of cognition for making daily decisions. Resident # 108 was coded as requiring limited to extensive assistance of one staff member for activities of daily living. On 05/17/2021 at 12:40 p.m., an observation of Resident #108 revealed they were lying in bed. Observation of the bed revealed a catheter collection bag and its contents hanging from the lower frame of the bed, could be seen from the hallway. On 05/17/21 at 4:26 p.m., an observation of Resident #108 revealed they were lying in bed. Observation of the bed revealed a catheter collection bag and its contents hanging from the lower frame of the bed, could be seen from the hallway. On 05/18/21 at 2:40 p.m., an observation of Resident #108 revealed they were lying in bed. Observation of the bed revealed a catheter collection bag and its contents hanging from the lower frame of the bed, could be seen from the hallway. On 05/18/2021 at approximately 2:42 p.m., an interview was conducted with Resident # 108 regarding the catheter collection bag and its contents being visible from the hallway. Resident # 108 stated, It doesn't make me feel good, I know what it for but other people don't. I don't like that it can be seen. On 05/18/2021 at approximately 2:45 p.m., an observation of Resident # 108's catheter collection bag was conducted with LPN [licensed practical nurse] #4, unit manager, from the hallway. Upon observing the catheter collection bag and its contents LPN # 4 stated, It should be in a privacy bag so it can't be seen. The POS [physician's order sheet] dated May 2021 for Resident # 108 documented in part, Foley care q [every] shift. Start Date: 5/5/2021. The comprehensive care plan for Resident # 108 dated 01/16/2021 documented in part, Need: FOLEY: [Resident # 108] has Foley Catheter [2] r/t [related to] urinary retention. Created on: 05/05/2021. Under Interventions it documented in part, Monitor for s/s [signs and symptoms] of discomfort on urination and frequency. Created on: 05/05/2021. The facility's policy Urinary/Catheter Care documented in part, 18. Hang bag below level of the bladder and place privacy bag over the drainage bag. On 05/18/2021 at approximately 4:40 p.m., ASM # 1, administrator and ASM # 2, director of nursing, and ASM # 3, nurse consultant, were made aware of the above findings. No further information was provided prior to exit. References: [1] Urine drainage bags collect urine. Your bag will attach to a catheter (tube) that is inside your bladder. You may have a catheter and urine drainage bag because you have urinary incontinence (leakage), urinary retention (not being able to urinate), surgery that made a catheter necessary, or another health problem. This information was obtained from the website: https://medlineplus.gov/ency/patientinstructions/000142.htm. [2] A urinary catheter is a tube placed in the body to drain and collect urine from the bladder. This information was obtained from the website: https://medlineplus.gov/ency/article/003981.htm.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident interview, staff interview, clinical record review and facility document review it was determined...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident interview, staff interview, clinical record review and facility document review it was determined that the facility staff failed to implement the comprehensive care plan for the use of TED hose for one of 33 residents in the survey sample, Resident #42. The findings include: Resident #42 was admitted to the facility with diagnoses that included but were not limited to chronic obstructive pulmonary disease (COPD) (2) and diabetes (3). Resident #42's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 3/10/2021 coded Resident #42 as scoring an eight on the staff assessment for mental status (BIMS) of a score of 0 - 15, 8- being moderately impaired for making daily decisions On 5/17/2021 at approximately 1:10 p.m., an observation was conducted of Resident #42 in their room. Resident #42 was observed lying in bed. Resident #42 was observed not wearing TED (1) hose and was observed wearing red anti-slip socks on their feet. An additional observation on 5/17/2021 at approximately 3:55 p.m. revealed the findings above. An interview was conducted at this time. When asked if they wore TED hose during the day, Resident #42 stated they did not know. The comprehensive care plan dated 7/28/2017, documented in part, ADL: (activities of daily living) [Resident #42] has an ADL self-care performance deficit r/t (related to) intellectual disability, (4), impaired mobility . Created on: 07/28/2017, Revision on: 09/06/2018. Under Interventions it documented in part, TED Hose as ordered. Created on: 02/19/2021 . The physician orders for Resident #42 documented in part, Ted hose: to be applied in the AM (morning) and removed in the PM (evening) one time a day for edema and remove per schedule. Order Date: 12/28/20. The eTAR (electronic treatment administration record) for Resident #42 documented in part, Ted hose: to be applied in the AM and removed in the PM one time a day for edema (swelling) and remove per schedule. Order Date 12/28/2020. Remove 0859 (8:59 a.m.) Apply 0900 (9:00 a.m.). The eTAR documented Resident #42 wearing the TED hose each day 5/1/2021 through the present. On 5/18/2021 at approximately 2:00 p.m., an interview was conducted with LPN (licensed practical nurse) #4, the unit manager. LPN #4 stated that TED hose were applied and removed as ordered by the physician. LPN #4 stated that the nursing staff cared for the TED hose by washing them and replacing them when needed with new hose. On 5/18/2021 at approximately 2:10 p.m., LPN #4 was accompanied to Resident #42's room. LPN #4 examined Resident #42's legs and stated that the TED hose were not in place and Resident #42 only had on the red gripper socks. LPN #4 checked Resident #42's closet drawers and stated that there were no TED hose in the drawer. LPN #4 stated that they would ask LPN #3 to obtain TED hose for Resident #42. On 5/19/2021 at approximately 8:05 a.m., an interview was conducted with LPN #4. LPN #4 stated that the care plan documented different categories of patient care related to the specific patient. LPN #4 stated that the care plan served as a pathway to the residents care. LPN #4 stated that they were not following the care plan for Resident #42 if not applying the TED hose as ordered. LPN #4 stated that they should document refusals and when Resident #42 was not wearing the TED hose as ordered. On 5/18/2021 at approximately 5:00 p.m., a request was made by written list to ASM (administrative staff member) #1, the administrator for the facility policy on implementing the care plan. The facility policy, Resident Assessment & Care Planning dated 11/01/19 documented in part, .A licensed nurse, in coordination with the interdisciplinary team, develops and implements an individualized care plan for each patient in order to provide effective, person-centered care, and the necessary health-related care and services to attain or maintain the highest practical physical, mental, and psychosocial well-being of the patient . On 5/19/2021 at approximately 8:00 a.m., ASM #1 stated that the facility used [NAME] & [NAME] as their nursing standard of practice. According to [NAME], [NAME] A., & [NAME], [NAME]. (2005). Fundamentals of nursing. 6th Edition, St. Louis, MO: Mosby, Inc. Page 327, A nursing care plan is a guide for clinical care. It also serves as a document that communicates a client's nursing care to all members of the health care team. It is made available to the team as a ready reference for nursing care interventions. On 5/18/2021 at approximately 4:40 p.m., ASM #1, the administrator, ASM #2, the director of nursing and ASM #3, the nurse consultant were made aware of the findings. No further information was provided prior to exit. Reference: 1. TED (thromboembolic disease) hose: Compression stockings to improve blood flow in your legs. Compression stockings gently squeeze your legs to move blood up your legs. This helps prevent leg swelling and, to a lesser extent, blood clots. This information was obtained from the website: https://medlineplus.gov/ency/patientinstructions/000597.htm 2. Chronic obstructive pulmonary disease (COPD): Disease that makes it difficult to breath that can lead to shortness of breath. This information was obtained from the website: https://www.nlm.nih.gov/medlineplus/copd.html. 3. Diabetes mellitus: A chronic disease in which the body cannot regulate the amount of sugar in the blood. This information was obtained from the website: https://www.nlm.nih.gov/medlineplus/ency/article/001214.htm. 4. Intellectual disability: Refers to a group of disorders characterized by a limited mental capacity and difficulty with adaptive behaviors such as managing money, schedules and routines, or social interactions. Intellectual disability originates before the age of 18 and may result from physical causes, such as autism or cerebral palsy, or from nonphysical causes, such as lack of stimulation and adult responsiveness. This information was obtained from the website: https://www.report.nih.gov/NIHfactsheets/ViewFactSheet.aspx?csid=100
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview and clinical record review it was determined that the facility staff failed to follow prof...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview and clinical record review it was determined that the facility staff failed to follow professional standards of practice for one of nine residents in the medication administration observation, Resident #30. The facility staff failed to follow medication administration standards of practice during the administration of a Dulera Aerosol inhaler to Resident #30 on 5/17/2021. The findings include: Resident #30 was admitted to the facility with diagnoses that included but were not limited to chronic obstructive pulmonary disease (COPD) (2) and dementia (3). Resident #30's most recent MDS (minimum data set), a quarterly assessment with an ARD (Assessment Reference Date) of 3/1/2021 coded Resident #30 as scoring an 11 on the staff assessment for mental status (BIMS) of a score of 0 - 15, 11- being moderately impaired for making daily decisions. On 5/17/2021 at approximately 4:49 p.m., an observation of medication administration for Resident #30 was conducted with LPN (licensed practical nurse) #2. LPN #2 prepared medications to administer to Resident #30 including removing a Dulera inhaler from the manufacturer's box it was stored in. The Dulera inhaler was observed without a cap over the mouthpiece. LPN #2 stated that the cap was missing. LPN #2 was observed administering the Dulera inhaler to Resident #30. LPN #2 failed to wipe off the mouthpiece before or after the administration of the dosages. LPN #2 waited approximately 12 seconds between administration of the first puff and administration of the second puff. LPN #2 failed to utilize or offer the ordered spacer with the inhaler to Resident #30. LPN #2 failed to have Resident #30 rinse their mouth after administration of the inhaler. On 5/17/2021 at approximately 4:56 p.m., an interview was conducted with LPN #2. LPN #2 stated that they had forgotten to have Resident #30 rinse their mouth after their inhaler. LPN #2 stated that the mouthpiece cap for Resident #30's inhaler was missing and they did not know where it was. LPN #2 stated that they were unsure what the process was when the cap was missing as this was not their normal medication cart or hallway. LPN #2 stated that the cap was on the inhaler to keep it clean. On 5/18/2021 at approximately 8:15 a.m., an interview was conducted with LPN #3. LPN #3 stated that Resident #30 had an ordered Dulera inhaler. LPN #3 stated that they waited 2-3 minutes between puffs to ensure that the medication was getting into the lungs and giving it time to work. LPN #3 stated that after the second puff they had Resident #30 rinse their mouth with water and spit the water out. LPN #3 stated that the purpose of the water was to rinse off any residual medication in their mouth and throat. LPN #3 stated that rinsing the mouth after the inhaler was a standard of practice with this medication. LPN #3 stated that they cleaned off the mouthpiece with a tissue before and after administration. LPN #3 stated that Resident #30 was supposed to use a spacer with their Dulera inhaler but they did not like to use it and refused it frequently. LPN #3 stated that the spacer should be offered with each administration and documented if Resident #30 refused to utilize it with their inhaler. LPN #3 stated that the purpose of the spacer was to hold the medication inside longer allowing the resident time to breathe the medication in if they were unable to breathe in when the puff came out. Review of the Order Summary Report dated May 19, 2021 documented in part, Dulera Aerosol 100-5 MCG/ACT 2 (two) puff inhale orally two times a day related to chronic obstructive pulmonary disease, unspecified. Rinse mouth with water after use. Do not swallow. Order Date: 06/17/2020. The Medication Administration Record dated 5/1/2021-5/31/2021 documented Resident #30 receiving the Dulera inhaler as documented above each day at 9:00 a.m. and 5:00 p.m. It further documented, Spacer/Aero-Holding Chambers (4) Device 2 (two) puff inhale orally two times a day related to WHEEZING. Order Date: 11/05/2019. The medication administration record documented Resident #30 using the spacer/Aero-holding chamber each day at 9:00 a.m. and 5:00 p.m. The comprehensive care plan for Resident #30 dated 6/14/19 documented in part, [Resident #30] has episodes of shortness of breath r/t (related to) COPD. Created on: 06/14/2019; Revision on: 10/17/2019 . Under Interventions it documented, Administer medications and/or treatments as ordered . On 5/18/2021 at approximately 5:00 p.m., a request was made to ASM (administrative staff member) #1, the administrator for the facility policy on medication administration related to inhalers and for the manufacturer's instructions for use for the Dulera inhaler. The facility policy General Dose Preparation and Medication Administration dated 12/01/07 documented in part, .During medication administration, facility staff should take all measures required by facility policy and applicable law, including, but not limited to the following: .Provide the resident with any necessary instructions (e.g., using an inhaler); Follow manufacturer medication administration guidelines . The policy further documented, .After medication administration, facility staff should take all measures required by facility policy and applicable law, including, but not limited to the following: .Clean any reusable equipment or supplies . The drug information document from [Name of Pharmacy] for the Dulera inhaler provided by the facility documented in part, .Shake the inhaler well before each use. Remove the cap. Inhale this medication by mouth as directed by your doctor, usually twice daily (in the morning and evening). Always replace the cap properly after using the inhaler. If your prescribed dose is 2 puffs, wait at least one minute between them .Gargle and rinse your mouth with water after each use of this medication to help prevent dryness, irritation, and yeast infections (thrush) in the mouth and throat. Do not swallow the rinse water . On 5/19/2021 at approximately 8:00 a.m., ASM #1 stated that the facility used [NAME] & [NAME] as their nursing standard of practice. The facility provided document, Using Metered-Dose Inhalers from Clinical Nursing Skills & Techniques, 8th Edition, [NAME] & [NAME], pgs. 521- 523 documented in part, . Instruct patient to tilt head back slightly and inhale slowly and deeply through mouth for 3 to 5 seconds while depressing canister fully. Have patient hold breath for about 10 seconds. Instruct patient to wait 20 to 30 seconds between inhalations (if same medication) .About 2 minutes after last dose, instruct patient to rinse mouth with warm water and spit water out . On 5/18/2021 at approximately 4:40 p.m., ASM #1, the administrator, ASM #2, the director of nursing and ASM #3, the nurse consultant were made aware of the findings. No further information was presented prior to exit. References: 1. Dulera inhaler DULERA is a prescription medicine used to control symptoms of asthma and prevent symptoms such as wheezing in people 5 years of age and older. This information was obtained from the website: https://www.dulera.com/using-dulera-inhaler/ 2. Chronic obstructive pulmonary disease (COPD) Disease that makes it difficult to breath that can lead to shortness of breath. This information was obtained from the website: https://www.nlm.nih.gov/medlineplus/copd.html. 3. Dementia A loss of brain function that occurs with certain diseases. It affects memory, thinking, language, judgment, and behavior. This information was obtained from the website: https://medlineplus.gov/ency/article/000739.htm. 4. Spacer/Aero-Holding Chambers Device Spacers (also called holding chambers) work with your metered dose inhaler (MDI) to deliver inhaled medication more easily and effectively, and can reduce side effects. Spacers hold the puff of medicine between you and the MDI, so that you can inhale it slowly and more completely. As a result, more of the medicine gets into your airways. This information was obtained from the following website: https://medlineplus.gov/ency/presentations/100203_1.htm
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident interview, staff interview, clinical record review and facility document review it was determined...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident interview, staff interview, clinical record review and facility document review it was determined that the facility staff failed to follow the physician's order for the use of TED hose for one of 33 residents in the survey sample, Resident #42. The findings include: Resident #42 was admitted to the facility with diagnoses that included but were not limited to chronic obstructive pulmonary disease (COPD) (2) and diabetes (3). Resident #42's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 3/10/2021 coded Resident #42 as scoring an eight on the staff assessment for mental status (BIMS) of a score of 0 - 15, 8- being moderately impaired for making daily decisions On 5/17/2021 at approximately 1:10 p.m., an observation was conducted of Resident #42 in their room. Resident #42 was observed lying in bed. Resident #42 was observed wearing red anti-slip socks on their feet and their legs were observed to be bare. An additional observation on 5/17/2021 at approximately 3:55 p.m. revealed the findings above. An interview was conducted at this time. When asked if they wore TED hose during the day, Resident #42 stated they did not know. The physician orders for Resident #42 documented in part, Ted hose: to be applied in the AM (morning) and removed in the PM (evening) one time a day for edema and remove per schedule. Order Date: 12/28/20. The eTAR (electronic treatment administration record) for Resident #42 documented in part, Ted hose: to be applied in the AM and removed in the PM one time a day for edema (swelling) and remove per schedule. Order Date 12/28/2020. Remove 0859 (8:59 a.m.) Apply 0900 (9:00 a.m.). The eTAR documented Resident #42 wearing the TED hose each day 5/1/2021 through the present. The progress notes for Resident #42 documented in part, 12/27/2021 12:47 (12:47 p.m.) .New orders per [Name of nurse practitioner] for ted hose for both legs to be put on in the morning and removed in the PM (evening) every day and night for shift for edema . The comprehensive care plan dated 7/28/2017 documented in part, ADL: (activities of daily living) [Resident #42] has an ADL self-care performance deficit r/t (related to) intellectual disability, (4), impaired mobility . Created on: 07/28/2017, Revision on: 09/06/2018. Under Interventions it documented in part, TED Hose as ordered. Created on: 02/19/2021 . On 5/18/2021 at approximately 2:00 p.m., an interview was conducted with LPN (licensed practical nurse) #4, the unit manager. LPN #4 stated that TED hose were applied and removed as ordered by the physician. LPN #4 stated that the nursing staff cared for the TED hose by washing them and replacing them when needed with new hose. On 5/18/2021 at approximately 2:10 p.m., LPN #4 observed Resident #42 in their room. LPN #4 examined Resident #42's legs and stated that the TED hose were not in place and Resident #42 only had on the red gripper socks. LPN #4 checked Resident #42's closet drawers and stated that there were no TED hose in the drawer. LPN #4 stated that they would ask LPN #3 to obtain TED hose for Resident #42. On 5/18/2021 at approximately 5:00 p.m., a request was made by written list to ASM (administrative staff member) #1, the administrator for the facility policy on following the physician orders. The facility policy Physician's Orders dated 3/24/20 failed to evidence guidance for following the physician's orders. On 5/19/2021 at approximately 8:00 a.m., ASM #1 stated that the facility used [NAME] & [NAME] as their nursing standard of practice. According to Fundamentals of Nursing, 6th edition, [NAME] and [NAME] 2005, page 1451-1453, Elastic stockings (sometimes called thromboembolic device hose) (TED) also aid in maintaining external pressure on the muscles of the lower extremities and thus may promote venous return The skill of applying TED hose can be performed by assistive personnel. The nurse is responsible for assessing circulation to the lower extremities Record date and time of stocking application and stocking length and size in nurse's notes Record condition of skin and circulatory assessment. On 5/18/2021 at approximately 4:40 p.m., ASM #1, the administrator, ASM #2, the director of nursing and ASM #3, the nurse consultant were made aware of the findings. No further information was provided prior to exit. Reference: 1. TED (thromboembolic disease) hose Compression stockings to improve blood flow in your legs. Compression stockings gently squeeze your legs to move blood up your legs. This helps prevent leg swelling and, to a lesser extent, blood clots. This information was obtained from the website: https://medlineplus.gov/ency/patientinstructions/000597.htm 2. Chronic obstructive pulmonary disease (COPD) Disease that makes it difficult to breath that can lead to shortness of breath. This information was obtained from the website: https://www.nlm.nih.gov/medlineplus/copd.html. 3. Diabetes mellitus A chronic disease in which the body cannot regulate the amount of sugar in the blood. This information was obtained from the website: https://www.nlm.nih.gov/medlineplus/ency/article/001214.htm. 4. Intellectual disability Refers to a group of disorders characterized by a limited mental capacity and difficulty with adaptive behaviors such as managing money, schedules and routines, or social interactions. Intellectual disability originates before the age of 18 and may result from physical causes, such as autism or cerebral palsy, or from nonphysical causes, such as lack of stimulation and adult responsiveness. This information was obtained from the website: https://www.report.nih.gov/NIHfactsheets/ViewFactSheet.aspx?csid=100
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide care and services for a catheter bag for one of 33 residents in the survey sample, Resident #142. Multiple observations of Resident #142 revealed the attached leg bag above the level of the nephrostomy (1) site it was connected to. The findings include: Resident #142 was admitted to the facility with diagnoses that include but were not limited to acute pyelonephritis (2), acute cystitis (3) and hydronephrosis (4). Resident #142's most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 3/12/2021 coded Resident #142 as scoring a six on the staff assessment for mental status (BIMS) of a score of 0 - 15, 6- being severely impaired for making daily decisions. Section G coded Resident #142 as totally dependent of one person for toilet use and requiring extensive assistance from one person for bed mobility and personal hygiene. Section H coded Resident #142 being always incontinent of bowel and bladder. Observation was made of Resident #142 on 5/17/2021 at 12:51 p.m. lying in bed. A urine collection leg bag was observed freely hanging and draped over the bar of the assist rail attached to the left side of Resident #142's bed near the window. The assist rail was observed in the up position. Resident #142's head of bed was observed elevated approximately 45 degrees and the urine collection leg bag was observed to be level with Resident #142's middle upper arm. A second observation was made on 5/17/2021 at 3:51 p.m. of Resident #142 in bed with a urine collection leg bag observed freely hanging over the bar of the assist rail on the upper portion of the bed. The assist rail was observed in the up position. Resident #142's head of bed was observed elevated approximately 45 degrees, the urine collection bag was observed to be level with Resident #142's elbow. On 5/18/2021 at 8:24 a.m., an observation was made of Resident #142 in bed with a urine collection leg bag observed lying on the mattress in the bed beside their pillow. Resident #142's head of bed was observed elevated approximately 45 degrees, the urine collection leg bag was observed to be level with Resident #142's left shoulder. The comprehensive care plan for Resident #142 dated 5/7/2021 documented in part, Nephrostotomy [sic]: [Resident #142] has a nephrostomy tube d/t (due to) urosepsis (5) and obstructive uropathy (6). Created on 05/07/2021. Revision on: 05/18/2021. Under Interventions it documented in part, .Nephrostomy tube, as ordered. Created on: 05/07/2021. The physician orders for Resident #142 documented in part, - Attach bag to nephrostomy site as needed for if pt (patient) experiences fever, chills, pain, or other s/s (signs, symptoms) of infec (infection). Order Date: 05/07/2021. - Change Nephrostomy bag every day shift every 14 day(s) for prophylactic. Order Date: 05/07/2021. - Monitor Nephrostomy output every day and night shift for monitor. Order Date: 05/07/2021. - Monitor nephrostomy tube site for s/s (signs, symptoms) of infection. every day and night shift for monitor. Order Date: 05/07/2021. - Nephrostomy site: Empty Bag First. Remove old dressing. Clean around catheter using soap and water. Apply folded 4x4 (gauze pad) on each side of percufix (drainage loop catheter) and under tube, placed unfolded 4x4 on top and cover dressing with tap every day(s) for site care. Order Date: 05/07/2021. The eTAR (electronic treatment administration record) documented the treatment to Resident #142's Nephrostomy as ordered above. The progress notes for Resident #142 documented in part, - 5/6/2021 18:21 (6:21 p.m.) .Re-admit from [Name of Hospital] .Nephrostomy tube in place on left Iliac crest (arching bones on each side of pelvis) (rear) draining with some blood at this time . - 5/12/2021 14:23 (2:23 p.m.) .Residents nephrostomy drainage bag noted to be bright red blood. Nephrostomy tube is newly placed. Residents vitals all WNL (within normal limits), afebrile (without fever) and resident denies pain/discomfort. NP (nurse practitioner) [Name of nurse practitioner] made aware, state could be normal since tube is newly placed, and gave orders to have CBC BMP (complete blood count, basic metabolic panel, laboratory tests) drawn in AM (morning). RP (responsible party) [Name of RP] made aware. On 5/18/2021 at approximately 2:00 p.m., an interview was conducted with LPN (licensed practical nurse) #4, the unit manager. LPN #4 stated that catheter bags had privacy covers on them and were hooked on the bed. LPN #4 stated that catheter bags were kept off of the floor and maintained below the bladder to promote gravity to drain the urine. On 5/18/2021 at approximately 2:15 p.m., LPN #4 was accompanied to Resident #142's room. LPN #4 examined Resident #142's urine collection bag attached to the nephrostomy site. The urine collection bag was observed hanging freely off the side of the bed mattress. LPN #4 stated that the urine collection bag was positioned appropriately at that current time but the bag was hanging freely off the mattress and should be anchored so it would not pull on the nephrostomy site. LPN #4 stated that having the urine collection bag hanging over the bar of the assist rail on the upper portion of the bed or on the mattress beside the pillow were not appropriate because they could potentially create a backflow of urine back into the nephrostomy site. LPN #4 stated that they would educate staff on the appropriate placement of the urine collection bag. On 5/18/2021 at approximately 5:00 p.m., a request was made to ASM (administrative staff member) #1, the administrator for the facility policy for care of catheter bags. The facility provided policy, Suprapubic Catheter (7) Reinsertion dated 11/1/19 documented in part, .Hang bag below level of the bladder and place privacy bag over the drainage bag . On 5/19/2021 at approximately 8:00 a.m., ASM #1 stated that the facility followed [NAME] & [NAME] as their nursing standard of practice. According to Fundamentals of Nursing, 8th Edition, [NAME] & [NAME], pg. 1047 documented, .Care must be taken not to pull on tubing, especially in a nephrostomy, since it can be pulled out, causing tissue and organ damage and infection. Most nephrostomies are sutured into the kidney . On 5/18/2021 at approximately 4:40 p.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing and ASM #3, the nurse consultant were made aware of the above concern. No further information was provided prior to exit. References: 1. Nephrostomy A percutaneous nephrostomy is the placement of a small, flexible rubber tube (catheter) through your skin into your kidney to drain your urine. It is inserted through your back or flank. This information was obtained from the website: https://medlineplus.gov/ency/article/007375.htm 2. Acute pyelonephritis Kidney infection is a type of urinary tract infection (UTI) that commonly begins in your bladder and moves upstream to one or both of your kidneys. In rare cases, kidney infections can lead to serious health problems, but quick treatment prevents most complications. This information was obtained from the website: https://www.niddk.nih.gov/health-information/urologic-diseases/kidney-infection-pyelonephritis 3. Acute cystitis Acute cystitis is an infection of the bladder or lower urinary tract. Acute means that the infection begins suddenly. This information was obtained from the website: https://medlineplus.gov/ency/article/000526.htm 4. Hydronephrosis is the swelling of a kidney due to a build-up of urine. It happens when urine cannot drain out from the kidney to the bladder from a blockage or obstruction. Hydronephrosis can occur in one or both kidneys. This information was obtained from the website: https://www.kidney.org/atoz/content/hydronephrosis 5. Urosepsis: Sepsis is an illness in which the body has a severe, inflammatory response to bacteria or other germs. The symptoms of sepsis are not caused by the germs themselves. Instead, chemicals the body releases cause the response. A bacterial infection anywhere in the body may set off the response that leads to sepsis. Common places where an infection might start include the: · Bloodstream · Bones (common in children) · Bowel (usually seen with peritonitis) · Kidneys (upper urinary tract infection, pyelonephritis or urosepsis) · Lining of the brain (meningitis) · Liver or gallbladder · Lungs (bacterial pneumonia) · Skin (cellulitis) This information was obtained from the website: https://medlineplus.gov/ency/article/000666.htm 6. Obstructive uropathy Obstructive uropathy is a condition in which the flow of urine is blocked. This causes the urine to back up and injure one or both kidneys. This information was obtained from the website: https://medlineplus.gov/ency/article/000507.htm 7. Suprapubic catheter A suprapubic catheter (tube) drains urine from your bladder. It is inserted into your bladder through a small hole in your belly. You may need a catheter because you have urinary incontinence (leakage), urinary retention (not being able to urinate), surgery that made a catheter necessary, or another health problem. This information is taken from the website https://medlineplus.gov/ency/patientinstructions/000145.htm.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. The facility staff failed to store a nebulizer (1) in a sanitary manner for Resident #42. Resident #42 was admitted to the fa...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. The facility staff failed to store a nebulizer (1) in a sanitary manner for Resident #42. Resident #42 was admitted to the facility with diagnoses that included but were not limited to chronic obstructive pulmonary disease (COPD) (2) and diabetes (3). Resident #42's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 3/10/2021 coded Resident #42 as scoring an eight on the staff assessment for mental status (BIMS) of a score of 0 - 15, 8- being moderately impaired for making daily decisions. On 5/17/2021 at approximately 1:10 p.m., an observation was conducted of Resident #42 in their room. Resident #42 was observed lying in bed. A nebulizer machine was observed on Resident #42's bedside table. A mask attached to a nebulizer deliver device was observed uncovered lying on the front of the nebulizer machine. When asked if they received medication through the nebulizer mask, Resident #42 nodded yes. Additional observations on 5/17/2021 at 3:55 p.m., 5/18/2021 at 8:44 a.m. revealed the same findings as above. The physician orders for Resident #42 documented in part, DuoNeb Solution 0.5-2.5 MG (milligram) / 3ML (milliliter) (Ipratropium-Albuterol) 3 ml inhale orally every 4 (four) hours related to CHRONIC OBSTRUCTIVE PULMONARY DISEASE, UNSPECIFIED, Order Date: 11/2/2018. The eMAR (electronic medication administration record) for Resident #42 documented in part, DuoNeb Solution 0.5-2.5 MG (milligram) / 3ML (milliliter) (Ipratropium-Albuterol) 3 ml inhale orally every 4 (four) hours related to CHRONIC OBSTRUCTIVE PULMONARY DISEASE, UNSPECIFIED, Order Date: 11/2/2018. The eMAR documented Resident #42 receiving the medication every four hours each day 5/1/2021 through the present. The comprehensive care plan dated 7/28/2017 documented in part, CARE NEEDS: [Resident #42] has nursing care needs r/t (related to) . COPD .Created on: 07/28/2017. Revision on: 02/11/2021. Under Interventions it documented in part, Administer medications and/or treatments as ordered. Created on: 07/28/2017 . On 5/18/2021 at approximately 2:00 p.m., an interview was conducted with LPN (licensed practical nurse) #4, the unit manager. LPN #4 stated that nebulizers were changed every Monday, Wednesday and Friday by the night shift and as needed. LPN #4 stated that nebulizers were wiped out after each use and stored in oxygen bags when not in use. LPN #4 stated that they had oxygen bags with the date the nebulizer was changed and the resident's room number on them to store the nebulizer in when not in use. LPN #4 stated that the purpose of the bag was to keep them clean. On 5/18/2021 at approximately 2:10 p.m., LPN #4 was accompanied to Resident #42's room. LPN #4 observed the nebulizer mask lying on Resident #42's bedside table uncovered. LPN #4 stated that the nebulizer and mask should not be lying on the table and that she would replace it with a nebulizer stored in an oxygen storage bag when not in use. LPN #4 stated that they would ask LPN #3 to replace the nebulizer. On 5/18/2021 at approximately 5:00 p.m., a request was made by written list to ASM (administrative staff member) #1, the administrator for the facility policy nebulizer mask storage. The facility policy Respiratory/Oxygen Equipment dated 11/01/19 documented in part, .5. Rinse out nebulizer reservoir with tap water, dry, and place in a plastic bag when not in use. Nebulizers and bags must be changed every Monday, Wednesday, and Friday and dated . On 5/19/2021 at approximately 8:00 a.m., ASM #1 stated that the facility used [NAME] & [NAME] as their nursing standard of practice. According to Fundamentals of Nursing, 6th edition, [NAME] and [NAME], 2005, page 780, Box 33-2 Sites for and causes of nosocomial infections Respiratory Tract - Contaminated respiratory therapy equipment. On 5/18/2021 at approximately 4:40 p.m., ASM #1, the administrator, ASM #2, the director of nursing and ASM #3, the nurse consultant were made aware of the findings. No further information was provided prior to exit. Reference: 1. Nebulizer - a device used to aerosolize medications for delivery to patients. Taken from Encyclopedia & Dictionary of Medicine, Nursing & Allied Health -Seventh Edition, [NAME]-[NAME], page 1182 2. Chronic obstructive pulmonary disease (COPD) Disease that makes it difficult to breath that can lead to shortness of breath. This information was obtained from the website: https://www.nlm.nih.gov/medlineplus/copd.html. 3. Diabetes mellitus A chronic disease in which the body cannot regulate the amount of sugar in the blood. This information was obtained from the website: https://www.nlm.nih.gov/medlineplus/ency/article/001214.htm. Based on observation, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to consistent with professional standards of practice, the comprehensive person-centered care plan for two of 33 residents in the survey sample, Residents #38 and #42. 1. The facility staff failed to maintain an Ambu bag [1] at Resident # 38's bed side according to physician's orders. 2. The facility staff failed to store a nebulizer (1) in a sanitary manner for Resident #42. The findings include: 1. Resident # 38 was admitted to the facility with diagnoses that include but not limited to: traumatic brain injury with loss of consciousness [2], respiratory failure [3] and tracheostomy [4]. Resident # 38's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 03/10/2021, coded Resident # 38 as scoring a 3 [three] on the brief interview for mental status (BIMS) of a score of 0 - 15, three - being severely impaired of cognition for making daily decisions. Section O Special Treatments, Procedures and Programs coded Resident # 38 for Tracheostomy care while a resident. On 05/17/21 at 4:20 p.m., an observation of Resident # 38's room failed to evidence an ambu bag. On 05/18/21 at 8:01 a.m., an observation of Resident # 38's room failed to evidence an ambu bag. The physician's order dated 04/01/2021 for Resident # 38 documented, Ambu-bag and trach collar to be kept at bedside. Every night shift related to ENCOUNTER FOR ATTENTION TO TRACHEOSTOMY. The eTAR [electronic treatment administration record] for Resident # 38 dated May 2021 documented the physician's order above. Further review of the eTAR revealed check marks on 05/17/2021 and 05/18/2021 on the night shift. The comprehensive care plan for Resident # 38 with a revision date of 08/19/2018 documented in part, Need: TRACHEOSTOMY: [Resident # 38] has a tracheostomy r/t [related to] injury TBI [traumatic brain injury]. Created on: 08/10/2017. Revision on: 08/19/2018. Under Interventions it documented in part, Trach [tracheostomy] care as ordered/tolerated. Created on: 122/08/2019. On 05/18/21 at 1:49 p.m., an observation of Resident # 38's room was conducted with LPN [licensed practical nurse] # 2. When asked to locate the ambu bag for Resident # 38, LPN # 2 opened the bedside table, looked inside and stated that it wasn't in the room. After reviewing the physician's orders for Resident # 38 in the electronic health record, LPN # 2 stated that there was an order for the ambu bag to be at the resident's bed side. When asked why the ambu bag was needed at Resident # 38's bed side, LPN # 4 stated, To ensure they have an open airway at all times in-case something goes wrong. If the order says at bed side it should be there. On 05/19/2021 at 8:30 a.m., an interview was conducted with LPN # 4, unit manager. When asked to explain the physician's order for Resident # 38's ambu bag as documented above, LPN # 4 stated, It [The ambu bag] has to be available an since she [Resident # 38] is a full code we have to have it available at bedside. We also have one on the crash cart. When asked to describe the crash cart LPN # 4 stated that it contained supplies for residents who may code and it is stored in the medication room. When asked how often the ambu bag needed to be kept at Resident # 38's bedside LPN # 4 stated, All the time. When asked to clarify the portion of the physician's order that documented, Every night shift, LPN # 4 stated, The night shift checks to ensure that it [ambu bag] is in the resident's room and it is check off on the eTAR [electronic treatment administration record]. On 05/18/2021 at approximately 4:40 p.m., ASM # 1, administrator and ASM # 2, director of nursing, and ASM # 3, nurse consultant, were made aware of the above findings. No further information was provided prior to exit. References: [1] A self-refilling bag-valve-mask unit with a 1 - 1.5 liter capacity, used for artificial respiration which, while suboptimal for the non-intubated patient, is effective for ventilating and oxygenating intubated patients, allowing both spontaneous and artificial respiration. This information was obtained from the website: https://medical-dictionary.thefreedictionary.com/Ambu+bag [2] Happens when a bump, blow, jolt, or other head injury causes damage to the brain. Symptoms of a TBI may not appear until days or weeks following the injury. A concussion is the mildest type. It can cause a headache or neck pain, nausea, ringing in the ears, dizziness, and tiredness. People with a moderate or severe TBI may have those, plus other symptoms: A headache that gets worse or does not go away, repeated vomiting or nausea, Convulsions or seizures, Inability to awaken from sleep, Slurred speech, Weakness or numbness in the arms and legs, dilated eye pupils. This information was obtained from the website: https://medlineplus.gov/traumaticbraininjury.html [3] When not enough oxygen passes from your lungs into your blood. This information was obtained from the website: https://www.nlm.nih.gov/medlineplus/respiratoryfailure.html. [4] A surgical procedure to create an opening through the neck into the trachea (windpipe). A tube is most often placed through this opening to provide an airway and to remove secretions from the lungs. This tube is called a tracheostomy tube or trach tube. This information was obtained from the website: https://medlineplus.gov/ency/article/002955.htm.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0919 (Tag F0919)

Could have caused harm · This affected 1 resident

Based on observation, resident interview, staff interview and facility document review, it was determined that the facility staff failed to maintain a functional call system for two of 33 residents in...

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Based on observation, resident interview, staff interview and facility document review, it was determined that the facility staff failed to maintain a functional call system for two of 33 residents in the survey sample, Resident #46 and Resident #66. Resident #46 and Resident #66 shared a room with a broken call bell and had no alternate means to call staff when the call bell was not working. The findings include: Resident #46 was admitted to the facility with diagnoses that included but were not limited to chronic kidney disease (1) and diabetes (2). Resident #46's most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 3/11/2021, coded Resident #46 as scoring a 10 on the staff assessment for mental status (BIMS) of a score of 0 - 15, 10- being moderately impaired for making daily decisions. Section G coded Resident #46 as requiring extensive assistance of two or more persons for bed mobility and transfers and extensive assistance from one person for toilet use and personal hygiene. Resident #66 was admitted to the facility with diagnoses that included but were not limited to chronic obstructive pulmonary disease (3) and diabetes. Resident #66's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 3/23/2021, coded Resident #66 as scoring a 14 on the staff assessment for mental status (BIMS) of a score of 0 - 15, 14- being cognitively intact for making daily decisions. Section G coded Resident #66 as requiring extensive assistance of two or more persons for transfers and extensive assistance from one person for bed mobility, toilet use and personal hygiene. On 5/17/2021 an observation was made of the hallway outside of Resident #46 and Resident #66's shared room. The call light on the outside of the room was observed lit with a steady light. Additional observations on 5/17/2021 at 1:38 p.m., 2:10 p.m., 3:57 p.m., 4:59 p.m. and 5/18/2021 at 8:44 a.m. revealed the same findings as above. On 5/17/2021 at 11:35 a.m., an interview was conducted with Resident #46. Resident #46 was observed in bed with their call bell within reach. Resident #46 stated that they knew that Resident #66's call bell was broken but they thought that theirs worked. Resident #46 proceeded to press their call bell which did not light up on the wall panel in the room. The steady light outside of the room remained lit. No staff responded during the interview with both residents in the room. On 5/17/2021 at 11:45 a.m., an interview was conducted with Resident #66. Resident #66 was observed in bed. Resident #66 stated that staff had informed them the night before, 5/16/2021 that their call bell was not working. Resident #66 stated that maintenance had come in the room to check the call bell earlier on 5/17/2021 and were working on it but it was still not working. When asked how they called staff if they needed assistance, Resident #66 stated, I just wait for them to come in, and hope that they come to check on me. No alternate means of calling staff for assistance were observed in Resident #46 and Resident #66's shared room on 5/17/2021 at 11:35 a.m., 11:45 a.m., 1:38 p.m., 2:10 p.m., and 3:57 p.m. Observations of the call bells in the facility during the survey dates revealed all other call bells to be functioning. On 5/18/2021 at 8:44 a.m., an observation of Resident #46 revealed them in bed with a hand bell on the bed beside them. When asked about the hand bell, Resident #46 stated, They gave it to me last night after you were in here. On 5/18/2021 at 8:46 a.m., an observation of Resident #66 revealed them in bed with a hand bell on the over-bed table. When asked about the hand bell, Resident #66 stated, The nurse brought it in last night around dinner time. On 5/18/2021 at approximately 8:55 a.m., an interview was conducted with LPN (licensed practical nurse) #4, the unit manager. LPN #4 stated that the call light in Resident #46 and Resident #66's shared room was broken. LPN #4 stated that they had given them the hand bells on 5/17/2021 but did not remember the time. LPN #4 stated that they worked until approximately 5:00 p.m. on 5/17/2021. LPN #4 stated that they had put in a work order for maintenance to fix the call bell and spoken to the maintenance director who told them that they were fixing it. LPN #4 stated that when call bells were broken they put in a work order and also made sure that the resident has something to alert the staff. LPN #4 stated that they let the staff know that the residents have the hand bells so they are alert to listen for the ringing. On 5/18/2021 at approximately 4:07 p.m., an interview was conducted with OSM (other staff member) #2, the maintenance director. OSM #2 stated that they had a computer system which showed the work orders for repairs put in by the staff. OSM #2 stated that there was a priority system for repairs and call bells were a high priority. OSM #2 stated that LPN #4 had verbally informed them of the call bell issue that morning and they had looked at it that morning and were able to reset the light. OSM #2 stated that when they cleared the light they did not provide an alternate means to call the nursing staff because they thought they had fixed the problem. OSM #2 stated that they realized the light was still broken and they were able to replace the call button and cord which was causing the problem that afternoon to fix the problem. OSM #2 stated that the nursing staff had hand bells to provide the residents when the call bells were broken, the receptionist at the entrance had hand bells and they had hand bells also. The Work Order dated 5/17/2021 at 11:29 a.m. documented in part, Call bell will not turn off. Room/Area [Resident #46 and Resident #66's shared room number] . On 5/18/2021 at approximately 5:00 p.m., a request was made to ASM (administrative staff member) #1, the administrator for the facility policy regarding call bell repairs. On 5/19/2021 at approximately 8:00 a.m., ASM #1 stated that they did not have a policy specific to call bell repairs. On 5/19/2021 at approximately 8:59 a.m., ASM #1 provided the policy Timely Completion of Repairs dated 2/1/2021. The policy failed to evidence documentation of providing an alternate means of call bell when call bells are broken. On 5/18/2021 at approximately 4:40 p.m., ASM #1, the administrator, ASM #2, the director of nursing and ASM #3, the nurse consultant were notified of the concern. No further information was presented prior to exit. References: 1. Chronic kidney disease Kidneys are damaged and can't filter blood as they should. This information was obtained from the website: https://medlineplus.gov/chronickidneydisease.html. 2. Diabetes mellitus A chronic disease in which the body cannot regulate the amount of sugar in the blood. This information was obtained from the website: https://www.nlm.nih.gov/medlineplus/ency/article/001214.htm. 3. Chronic obstructive pulmonary disease (COPD) Disease that makes it difficult to breath that can lead to shortness of breath. This information was obtained from the website: https://www.nlm.nih.gov/medlineplus/copd.html.
MINOR (C)

Minor Issue - procedural, no safety impact

Garbage Disposal (Tag F0814)

Minor procedural issue · This affected most or all residents

Based on observation, staff interview, and facility document review, it was determined that the facility staff failed to dispose of trash in a sanitary manner in one of three rolling linen carts posit...

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Based on observation, staff interview, and facility document review, it was determined that the facility staff failed to dispose of trash in a sanitary manner in one of three rolling linen carts positioned outside the kitchen door. The rolling linen cart was open to air, and contained standing water and several bags of trash. One of the bags contained soiled linens which were covered in green mold like appearing substance. The findings include: On 5/17/21 at 11:26 a.m., observation was made of the area just outside the kitchen entrance. Three rolling carts stood against the exterior wall of the facility. One of the carts, open to air, contained standing water and multiple clear bags of trash. One of the trash bags contained soiled linens; a green mold like substance was visible growing on the bagged linens. On 5/17/21 at 11:32 a.m., OSM (other staff member) #2, maintenance director, also observed the trash in the rolling cart. OSM #2 stated, This is definitely not suitable. He stated all facility trash should be placed in the dumpster, which is covered. OSM #2 stated, These are linen carts, used to transport linen. He stated the carts should never have been placed on the facility's exterior. He confirmed that mold was growing in the bag with the soiled linens. On 5/18/21 at 4:38 p.m., ASM (administrative staff member) #1, the administrator, #2, the director of nursing, and #3, the nurse consultant, were informed of these concerns. A review of the facility policy, Equipment/Grounds Inspection, revealed, in part: Inspect dumpsters, walkways, parking lots, courtyards, grounds, signs (for damage) and other areas to verify they are clean and clear of debris and safety hazards. No further information was provided prior to exit.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
  • • 46 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $16,298 in fines. Above average for Virginia. Some compliance problems on record.
  • • Grade F (36/100). Below average facility with significant concerns.
Bottom line: Trust Score of 36/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Culpeper Health & Rehabilitation Center's CMS Rating?

CMS assigns CULPEPER HEALTH & REHABILITATION CENTER an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Virginia, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Culpeper Health & Rehabilitation Center Staffed?

CMS rates CULPEPER HEALTH & REHABILITATION CENTER's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 49%, compared to the Virginia average of 46%. RN turnover specifically is 60%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Culpeper Health & Rehabilitation Center?

State health inspectors documented 46 deficiencies at CULPEPER HEALTH & REHABILITATION CENTER during 2021 to 2024. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 43 with potential for harm, and 2 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Culpeper Health & Rehabilitation Center?

CULPEPER HEALTH & REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by LIFEWORKS REHAB, a chain that manages multiple nursing homes. With 180 certified beds and approximately 168 residents (about 93% occupancy), it is a mid-sized facility located in CULPEPER, Virginia.

How Does Culpeper Health & Rehabilitation Center Compare to Other Virginia Nursing Homes?

Compared to the 100 nursing homes in Virginia, CULPEPER HEALTH & REHABILITATION CENTER's overall rating (2 stars) is below the state average of 3.0, staff turnover (49%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Culpeper Health & Rehabilitation Center?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the below-average staffing rating.

Is Culpeper Health & Rehabilitation Center Safe?

Based on CMS inspection data, CULPEPER HEALTH & REHABILITATION CENTER has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Virginia. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Culpeper Health & Rehabilitation Center Stick Around?

CULPEPER HEALTH & REHABILITATION CENTER has a staff turnover rate of 49%, which is about average for Virginia nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Culpeper Health & Rehabilitation Center Ever Fined?

CULPEPER HEALTH & REHABILITATION CENTER has been fined $16,298 across 1 penalty action. This is below the Virginia average of $33,242. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Culpeper Health & Rehabilitation Center on Any Federal Watch List?

CULPEPER HEALTH & REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.