PUTNAM CENTER
Inspected within the last 6 months. Data reflects current conditions.
Putnam Center in Hurricane, West Virginia has received a Trust Grade of F, indicating significant concerns and poor quality of care. Ranked #113 out of 122 facilities in the state, it falls in the bottom half, although it is the top option in Putnam County. The facility is improving, with the number of issues decreasing from 22 in 2023 to 17 in 2025. Staffing is a weakness, with a low rating of 1 out of 5 stars and a turnover rate of 51%, which is higher than the state average. Notably, the home has incurred $39,572 in fines, suggesting ongoing compliance issues. Critical incidents have occurred, including failures in catheter care that led to actual harm for a resident, and improper use of a mechanical lift, which posed a serious risk of injury or death. While the facility has average RN coverage, the overall quality and safety concerns make it a risky choice for families.
- Trust Score
- F
- In West Virginia
- #113/122
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 51% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- $39,572 in fines. Lower than most West Virginia facilities. Relatively clean record.
- Skilled Nurses ○ Average
- Each resident gets 32 minutes of Registered Nurse (RN) attention daily — about average for West Virginia. RNs are the most trained staff who monitor for health changes.
- Violations ⚠ Watch
- 60 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Below West Virginia average (2.7)
Significant quality concerns identified by CMS
Near West Virginia avg (46%)
Higher turnover may affect care consistency
Above median ($33,413)
Moderate penalties - review what triggered them
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 60 deficiencies on record
May 2025
15 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
Based on observation and staff interview, the facility failed to ensure Resident #264 was treated in a dignified manner due to being exposed, and in view of passersby and, by failing to knock before e...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
Based on observation, resident interview, and staff interview the facility failed to provide reasonable accommodations of needs by not ensuring residents could turn the over-bed light on and off by th...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0561
(Tag F0561)
Could have caused harm · This affected 1 resident
Based on record review, resident interview and staff interview the facility failed to provide residents a choice regarding bathing preferences. This was true for two (2) of eight (8) residents reviewe...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0605
(Tag F0605)
Could have caused harm · This affected 1 resident
Based on record review and staff interview, the facility failed to ensure Resident #87 was free from chemical restraints by failing to ensure a PRN (as needed) order for Ativan did not last longer tha...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
b) Resident #33
A record review on 05/05/25 at 12:31 PM, of Resident #33's Activity care plan dated 03/17/25 reads as follows:
Focus:
Prefers to be called (Resident #33 nickname), she is at risk for l...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0679
(Tag F0679)
Could have caused harm · This affected 1 resident
Based on observation, record review, and staff interview the facility failed to provide a program of activities to meet the needs and interest of the residents. This failed practice was found true for...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on record review, resident interview and staff interview the facility to follow the Physicians orders relating to administering medications in a timely manner, obtaining blood lab orders and fol...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0685
(Tag F0685)
Could have caused harm · This affected 1 resident
Based on resident interview, record review and staff interview the facility failed to ensure residents received the correct prescription of reading glasses as ordered by the Ophthalmologist. This fail...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
Based on observation and staff interview, the facility failed to ensure the resident environment, over which it had control, was as free of accident hazards as possible. A mattress was left lying on t...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
Based on observation, resident interview and staff interview the facility failed to offer sufficient fluid intake to maintain proper hydration and health. This was true for two (2) of thirty one (31) ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Dental Services
(Tag F0791)
Could have caused harm · This affected 1 resident
Based on record review, resident interview, and staff interview the facility failed to provide routine dental services to Medicaid funded residents. This failed practice was found true for (1) one of ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** A review of the electronic health record was conducted on 04/29/25. During the review it was noted Resident #72 was admitted [DA...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
Based on observation, resident interview, family interview, and staff interview the facility failed to maintain a clean, comfortable, homelike environment. This failed practice was a random opportunit...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected multiple residents
Based on resident interview, observation and staff interview, the facility failed to serve food that was palatable and at a safe appetizing temperature. This was found true for one(1) resident investi...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observation and staff interview the facility failed to maintain an affective infection control program to prevent the spread of disease and infections. This was true for three (3) of thirty-o...
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Jan 2025
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Free from Abuse/Neglect
(Tag F0600)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to ensure that Resident # 106 was free from physical abuse from ...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected multiple residents
Based on record review and staff interview, the facility failed to revise a care plan regarding fall preventions for Resident #13, #32, #120 and regarding food restrictions for Resident #27. This was ...
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Sept 2023
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Room Equipment
(Tag F0908)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and staff interview, the facility failed to maintain safe operating equipment kept in a resident area. This...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview and record review, the facility failed to maintain appropriate infection control standards...
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Jul 2023
1 deficiency
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observation, policy review and staff interview, the facility failed to maintain an infection prevention and control program to provide a safe, sanitary, and comfortable environment to help pr...
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May 2023
19 deficiencies
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Incontinence Care
(Tag F0690)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on observation, record review, resident interview, and staff interview the facility failed to ensure a resident who has ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
.
Based on observation and staff interview the facility failed to provide dignity during care for Resident #50. This failed practice was a random opportunity for discovery and was true for only Reside...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
.
Based on observation, resident interview, and staff interview, the facility failed to ensure one (1)resident was provided a clean, sanitary homelike environment. The resident had dirty sheets his be...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
.
Based on record review and staff interview the facility failed to have an accurate MDS (Minimum Data Set) discharge for Resident #116. This was true for one (1) out of four (4) reviewed for the care...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on record review and staff interview, the facility failed to complete a new Pre-admission Screening (PAS) for one (1) of...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on record review and staff interview the facility failed to implement the care plan for monitoring behaviors for Residen...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on record review and resident interviews, the facility failed to revise care plans to reflect the resident's preferences...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on record review, resident observation and staff interview the facility failed to ensure residents who are dependent on ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
.
Based on observation, record review and staff interview the facility failed to ensure residents received treatment and care in accordance with professional standards of practice. An accurate skin as...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
.
Based on record review and staff interview the facility failed to ensure the resident weights were confirmed by a reweight when there was a 5 pound difference from the previously obtained weight. Fa...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
.
Based on record review, policy review, and staff interview, the facility failed to ensure the physician responded timely to monthly drug regimen reviews. This was true for one (1) of five (5) reside...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
.
Based on record review and staff interview the facility failed to ensure a residents drug regimen was free from unnecessary drugs. This was true for one (1) of six (6) residents reviewed for the car...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
.
Based on record review and staff interview the facility failed to ensure a resident did not receive unnecessary psychotropic medications (a psychotropic drug is any drug that affects brain activitie...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected multiple residents
.
Based on observation, policy review and staff interview the facility failed to reconcile the narcotic reconciliation sheets on two (2) of three (3) medication cart narcotic books reviewed. This fail...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on observation, staff interview and policy review the facility failed to ensure supplies in the medication storage room ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected multiple residents
.
Based on record review and staff interview the facility failed to maintain complete and accurate medical records for seven (7) of 27 sampled residents reviewed during the long term care survey proce...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0847
(Tag F0847)
Could have caused harm · This affected multiple residents
.
Based on staff interview and resident interviews, the facility failed to accurately explain the arbitration agreement to residents and/or their representatives. This failed practice has the potentia...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0865
(Tag F0865)
Could have caused harm · This affected multiple residents
.
Based on record review and staff interview the facility failed to maintain an ongoing Quality assurance and performance improvement (QAPI) program. This failed practice had the potential to affect a...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0868
(Tag F0868)
Could have caused harm · This affected multiple residents
.
Based on observation, record review and staff interview the facility failed to maintain a quality assessment and assurance committee (QAPI) consisting of the minimum required members. The infection ...
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Feb 2022
21 deficiencies
1 IJ
CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected 1 resident
.
Based on observation, record review, and staff interview the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. Resident #93 ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0557
(Tag F0557)
Could have caused harm · This affected 1 resident
.
Based on observation and staff interview the facility failed to ensure Resident #93 was provided care in a manner which preserved his dignity. Resident #93 was placed in a full body lift while in th...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
.
Based on observation and staff interview the facility failed to maintain a safe, clean, comfortable, and homelike environment by not providing a clean privacy curtain for Resident #68. This was a ra...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
.
Based on record review and staff interview the facility failed to ensure all falls which resulted in serious bodily injury was reported to the appropriate state agencies within the required time fra...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected 1 resident
.
Based on record review and staff interview the facility failed to investigate a fall with a serious bodily injury to determine the cause and to initiate corrective action to prevent similar instance...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0624
(Tag F0624)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on record review and staff interview the facility failed to ensure transfer documents and appropriate information were c...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0625
(Tag F0625)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview the facility failed to ensure residents are made aware of a facility's bed-hold and r...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
Based on record review and staff interview, the facility failed to ensure the Minimum Data Sets (MDS)accurately reflected the resident's status. This was true for two (2) of thirty (30) resident's MDS...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to ensure a person-centered comprehensive care plan was develope...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
Based on record review, observation, and staff interview the facility failed to ensure Resident #55's care plan pertaining to falls was revised when the residents condition changed. This was true for ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
.
Based on medical record review and staff interview, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive p...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
.
Based on observation, medical record review, and staff interview, the facility failed to deliver respiratory care services consistent with professional standards of practice. This was true for two (...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected 1 resident
.
Based on observation, staff interview, and medical record review, the facility failed to provide necessary care and services for Resident #39, who required hemodialysis due to end stage renal diseas...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on record review and staff interview the facility failed to ensure [NAME] Virginia Physician Orders for Scope of Treatme...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Abuse Prevention Policies
(Tag F0607)
Could have caused harm · This affected multiple residents
.
Based on record review and staff interview the facility failed to implement there abuse prohibition policy in regards to reporting and the investigation of serious bodily injury. This failed practic...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected multiple residents
.
Based on observation, staff interview and record review the facility failed to maintain an environment appropriate to prevent urinary tract infections and trauma by not having Resident #46's cathete...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0726
(Tag F0726)
Could have caused harm · This affected multiple residents
.
Based on record review and staff interview the facility failed to ensure that nurse aides we competent to carry out the duties of their job. The facility had a total of 42 nursing assistants working...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected multiple residents
.
Based on record review and staff interview the facility failed to ensure each resident's drug regimen was free from unnecessary psychotropic medications. Resident #43 received an as needed (PRN) ant...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on record review and staff interview, the facility failed to ensure professional standards and practices to maintain acc...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Based on observation and staff interview the facility failed to establish and maintain an infection control program designed t...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0801
(Tag F0801)
Could have caused harm · This affected most or all residents
.
Based on record review and staff interview, the facility failed to employ a qualified dietitian and/or a certified dietary manager on a full-time basis. This failed practice had the potential to aff...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • Multiple safety concerns identified: 2 life-threatening violation(s), $39,572 in fines. Review inspection reports carefully.
- • 60 deficiencies on record, including 2 critical (life-threatening) violations. These warrant careful review before choosing this facility.
- • $39,572 in fines. Higher than 94% of West Virginia facilities, suggesting repeated compliance issues.
- • Grade F (11/100). Below average facility with significant concerns.
About This Facility
What is Putnam Center's CMS Rating?
CMS assigns PUTNAM CENTER an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within West Virginia, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is Putnam Center Staffed?
CMS rates PUTNAM CENTER's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 51%, compared to the West Virginia average of 46%.
What Have Inspectors Found at Putnam Center?
State health inspectors documented 60 deficiencies at PUTNAM CENTER during 2022 to 2025. These included: 2 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 58 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Putnam Center?
PUTNAM CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by GENESIS HEALTHCARE, a chain that manages multiple nursing homes. With 120 certified beds and approximately 115 residents (about 96% occupancy), it is a mid-sized facility located in HURRICANE, West Virginia.
How Does Putnam Center Compare to Other West Virginia Nursing Homes?
Compared to the 100 nursing homes in West Virginia, PUTNAM CENTER's overall rating (1 stars) is below the state average of 2.7, staff turnover (51%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting Putnam Center?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the below-average staffing rating.
Is Putnam Center Safe?
Based on CMS inspection data, PUTNAM CENTER has documented safety concerns. Inspectors have issued 2 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in West Virginia. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Putnam Center Stick Around?
PUTNAM CENTER has a staff turnover rate of 51%, which is about average for West Virginia nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Putnam Center Ever Fined?
PUTNAM CENTER has been fined $39,572 across 1 penalty action. The West Virginia average is $33,475. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Putnam Center on Any Federal Watch List?
PUTNAM CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.