OZARK NURSING AND REHAB
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Ozark Nursing and Rehab has a Trust Grade of B+, which means it is above average and recommended for families considering care options. It ranks #27 out of 218 facilities in Arkansas, putting it in the top half, but is #2 out of 2 in Franklin County, indicating only one local option is better. The facility is improving, with issues decreasing from 12 in 2023 to just 1 in 2024. Staffing is a strength, with a 4/5 star rating and a low turnover rate of 32%, which is well below the state average. On the downside, there have been some concerning findings, including incidents where kitchen staff did not properly wash hands after handling dirty equipment, and a resident's urinary catheter drainage bag was not kept private, potentially compromising dignity. However, there have been no fines reported, which is a positive sign.
- Trust Score
- B+
- In Arkansas
- #27/218
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 32% turnover. Near Arkansas's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Arkansas facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 18 minutes of Registered Nurse (RN) attention daily — below average for Arkansas. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 15 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (32%)
16 points below Arkansas average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
14pts below Arkansas avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 15 deficiencies on record
Aug 2024
1 deficiency
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observations, interviews, and facility policy review, it was determined the facility failed to ensure kitchen equipment used during meal preparation and service was kept clean and uncontamina...
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Jun 2023
12 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to provide nail care for 1 (Resident #35) of 1 sampled resident who was dependent on staff for assistance with Activities of Dai...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to adequately maintain the cleanliness of an oxygen concentrator for 1 (Resident #45) of 5 (Residents #34, #45, #51, #55 and #58...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0921)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure resident rooms were free of damage for 2 (room...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
Based on observation, record review, and interview, the facility failed to ensure a resident's urinary catheter drainage bag was kept in a privacy bag from view of other residents/visitors to promote ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to follow a Physicians Order for placement of compression stockings for 1 (Resident #61) of 10 (Residents #15, #19, #20, #26, #2...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to ensure suprapubic/indwelling catheters were free of sediment to prevent possible infection for 1 (Resident #39) of 1 sampled ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Menu Adequacy
(Tag F0803)
Could have caused harm · This affected multiple residents
Based on observation, record review, and interview, the facility failed to ensure fortified food was prepared and served according to the planned written menu to meet the nutritional needs of the resi...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0805
(Tag F0805)
Could have caused harm · This affected multiple residents
Based on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected multiple residents
2. Resident #39 had diagnoses of Urinary Tract Infection, Site not Specified and Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms.
a. A Care Plan with an initiated date of 04/04/23 docu...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure an indwelling urinary catheter bag was maintain...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation and interview, the facility failed to ensure kitchen food items stored in the dry storage area, were covered, and sealed; the dish washing machine room ' s air vents were cleaned ...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Assessment Accuracy
(Tag F0641)
Minor procedural issue · This affected multiple residents
Based on record review and interview, the facility failed to ensure medications were accurately coded on the Minimum Data Set (MDS) for 1 (Resident #34) of 1 sampled resident. The findings are:
1. Res...
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Mar 2022
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure the comprehensive Minimum Data Set (MDS) assessments were co...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected multiple residents
Based on observation, record review and interview, the facility failed to ensure humidification bottles were changed weekly for 1 (Resident [R] #13) sampled resident, oxygen tubing was dated for 5 (Re...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (85/100). Above average facility, better than most options in Arkansas.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Arkansas facilities.
- • 32% turnover. Below Arkansas's 48% average. Good staff retention means consistent care.
- • 15 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Ozark Nursing And Rehab's CMS Rating?
CMS assigns OZARK NURSING AND REHAB an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Arkansas, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Ozark Nursing And Rehab Staffed?
CMS rates OZARK NURSING AND REHAB's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 32%, compared to the Arkansas average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Ozark Nursing And Rehab?
State health inspectors documented 15 deficiencies at OZARK NURSING AND REHAB during 2022 to 2024. These included: 14 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Ozark Nursing And Rehab?
OZARK NURSING AND REHAB is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SOUTHERN ADMINISTRATIVE SERVICES, a chain that manages multiple nursing homes. With 82 certified beds and approximately 83 residents (about 101% occupancy), it is a smaller facility located in OZARK, Arkansas.
How Does Ozark Nursing And Rehab Compare to Other Arkansas Nursing Homes?
Compared to the 100 nursing homes in Arkansas, OZARK NURSING AND REHAB's overall rating (5 stars) is above the state average of 3.2, staff turnover (32%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Ozark Nursing And Rehab?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Ozark Nursing And Rehab Safe?
Based on CMS inspection data, OZARK NURSING AND REHAB has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Arkansas. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Ozark Nursing And Rehab Stick Around?
OZARK NURSING AND REHAB has a staff turnover rate of 32%, which is about average for Arkansas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Ozark Nursing And Rehab Ever Fined?
OZARK NURSING AND REHAB has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Ozark Nursing And Rehab on Any Federal Watch List?
OZARK NURSING AND REHAB is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.