PARKVIEW HEALTHCARE CENTER

1514 E. LINCOLN AVENUE, ANAHEIM, CA 92805 (714) 774-2222
For profit - Limited Liability company 41 Beds PROGRESSIVE HEALTH CARE CENTERS Data: November 2025
Trust Grade
75/100
#435 of 1155 in CA
Last Inspection: May 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Parkview Healthcare Center in Anaheim, California, has a Trust Grade of B, indicating it is a good choice, falling within the 70-79 range on a scale where A is excellent and F is poor. It ranks #435 out of 1155 facilities in California, placing it in the top half, and #31 out of 72 in Orange County, meaning there are only a few local options that perform better. The facility is improving, as it decreased from 35 issues in 2024 to 16 in 2025, which is a positive sign. Staffing is also a strength, with a turnover rate of just 14%, well below the California average of 38%, although it has concerning RN coverage, being lower than 93% of other facilities. While there have been no fines, there were notable concerns, such as failing to ensure residents received timely pneumococcal vaccinations and not providing proper notice to a resident's responsible party during a hospital transfer, which could pose risks for residents. Overall, Parkview Healthcare Center shows strengths in staffing and improvement trends, but there are significant areas that need attention.

Trust Score
B
75/100
In California
#435/1155
Top 37%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
35 → 16 violations
Staff Stability
✓ Good
14% annual turnover. Excellent stability, 34 points below California's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most California facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 15 minutes of Registered Nurse (RN) attention daily — below average for California. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
65 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★☆
4.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★★★
5.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2024: 35 issues
2025: 16 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Low Staff Turnover (14%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (14%)

    34 points below California average of 48%

Facility shows strength in quality measures, staff retention, fire safety.

The Bad

Chain: PROGRESSIVE HEALTH CARE CENTERS

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 65 deficiencies on record

May 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to ensure the complete medical record wa...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to ensure the complete medical record was maintained for one of three sampled residents (Resident 1). * Resident 1's Elopement Evaluation was not completely filled out. * Resident 1's medical record failed to show documentation the resident was monitored for a change in condition on 5/3/25, for the 0700-1500 hours shift. Findings: Review of the facility P&P titled Charting and Documentation revised 7/2017 showed documentation in the medical record will be objective (not opinionated or speculative), complete, and accurate. Closed medical record review for Resident 1 was initiated on 5/20/25. Resident 1 was admitted to the facility on [DATE], and discharged on 5/5/25. a. Review of Resident 1's Elopement Evaluation dated 5/2/25, showed the following areas were left blank: - Is the wandering behavior a pattern, goal-oriented (i.e. specific destination in mind, going home etc.); - Is the Resident's wandering behavior likely to affect the safety or well being of self/others; - Is the Resident's wandering behavior likely to affect the privacy of others; - Risk for wandering/elopement identified, focus, goal, and interventions; - Clinical suggestions. b. Review of Resident 1's eINTERACT Version 4.0 Tool dated 5/2/25, showed Resident 1 had a change of condition for agitation, physical aggression, striking out at staff, and attempting to leave the facility. Further review showed the resident was a danger to self or others. Review of Resident 1's closed medical record did not show documentation the resident was monitored for the change of condition on 5/3/25, between 0700-1500 hours. On 5/20/25 at 1602 hours, an interview and concurrent closedmedical record review was conducted for Resident 1 with the DON. When asked if the Elopement Evaluation dated 5/2/25, should be filled out completely, the DON stated yes. The DON verified on 5/3/25, for the 0700-1500 hours shift, the change of condition monitoring progress note was not documented. On 5/21/25 at 1504 hours, the Administrator acknowledged the above findings.
May 2025 15 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the treatment was...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the treatment was provided to prevent the decline in the ROM functions for one of two final sampled residents (Resident 2) reviewed for ROM functions. * The physician's order to apply the bilateral AFOs to Resident 2's lower extremities was not followed. In addition, Resident 2's skin was not assessed when the AFO was applied. These failures had the potential for Resident 2 to sustain a decline in ROM functions, leading to muscle atrophy (loss of muscle mass and strength) and decrease in functioning. Findings: Review of the facility's P&P titled Restorative Nursing Care (undated) showed the restorative care will be provided to help promote optimal safety and independence. RNAs performed daily to residents by maintaining good body alignment and proper positioning. During the initial tour of the facility on 4/28/25 at 0806 hours, Resident 2 was observed in bed awake and with contractures (shortening and hardening of muscles, tendons or other tissue, leading to deformity and rigidity of joints) on both lower extremities. Medical record review for Resident 2 was initiated on 4/29/25. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's MDS assessment dated [DATE], showed Resident 2 had an impairment on both lower extremities and needed an RNA services for application of a splint or brace assistance. Review of Resident 2's Order Summary Report dated 4/29/25, showed a physician's order dated 12/18/24, for the RNA to apply the bilateral AFOs for four hours everyday, five times a week. However, there was no physician's order to include the skin assessment when the AFOs were applied. Review of Resident 2's plan of care showed a care plan problem dated 3/18/25, addressing the potential decline in the resident's ROM functions and mobility. The interventions included the application of the bilateral AFOs for up to four hours as per the physician's order. However, there were no interventions included in the care plan to perform Resident 2's skin assessment when the AFOs were applied to the resident. Review of Resident 2's Restorative Flowsheet for April 2025 showed the RNA had applied the bilateral AFOs to Resident 2. However, the record failed to show an accurate record of the times when the AFOs were applied and removed. In addition, there was no documented evidence the skin assessment was completed when the AFOs were applied to Resident 2. On 4/29/25 at 1404 hours, an interview and concurrent medical record review for Resident 2 was conducted with RNA 1. RNA 1 verified Resident 2 had RNA services ordered and the application of the AFOs. RNA 1 was asked what time the AFOs were applied to Resident 2. RNA 1 reviewed the medical record and verified there was no documentation of the exact times when the AFOs were applied and removed from Resident 2. RNA 1 was asked about Resident 2's skin when the AFOs were applied. RNA 1 stated the RNAs checked the resident's skin before and after the AFOs application. RNA 1 verified and acknowledged there was no documentation about the skin assessment of Resident 2 when the AFOs were applied. On 4/7/25 at 0931 hours, an interview and concurrent medical record review for Resident 2 was conducted with LVN 1. LVN 1 verified Resident 2's physician's order for the RNA services and the application of the AFO to Resident 2. LVN 1 verified there was no physician's order to assess the resident's skin while the AFOs were applied. LVN 1 reviewed the RNA record and verified the hours of the application for the AFOs to Resident 2 was not documented, and the skin assessment was not included in the documentation. LVN 1 verified the care plan for the use of the AFOs did not include the skin assessment of the resident when the device was in use. On 4/29/25 at 1523 hours, an interview and concurrent medical record review for Resident 2 was conducted with OT 1. OT 1 stated the rehabilitative staff were responsible for the supervision of the RNA for the application of the splints and devices to the residents. OT 1 verified Resident 2's physician's order for the RNA and application of the AFOs. OT 1 verified and acknowledged there was no documentation of the exact times when the AFOs were applied and removed from Resident 2. OT 1 verified and acknowledged there was no documentation about the skin assessment of Resident 2 when the AFOs were applied. On 5/1/25 at 1051 hours, an interview for Resident 2 was conducted with the DON. The DON was informed and verified the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary ca...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to prevent accidents for one of four final sampled residents (Resident 1) reviewed for the prevention of accident hazards. * The facility failed to implement the floor mat on the left side of Resident 1's bed for safety in accordance with the physician's order. This failure had the potential for the resident to be at high risk of serious injury. Findings: Review of the facility's P&P titled Falls Prevention - Potential Interventions dated 4/2012 showed the facility's fall impact reduction methods includes low position of beds and chairs, and mattress placed on floor. During the initial tour of the facility on 4/28/25 at 0833 hours, Resident 1 was observed in bed with the bed in the lowest position. However, there was no floor mat observed at the side of the bed. Medical record review for Resident 1 was initiated on 4/28/25. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's plan of care showed a care plan problem dated 2/17/24, addressing Resident 1's risk for fall or injury. The interventions included to place a floormat at the left side of the bed. Review of Resident 1's H&P examination dated 2/19/24, showed Resident 1 had no capacity to understand and make decisions. Review of Resident 1's MDS assessment dated [DATE], showed Resident 1 had severe cognitive impairment. Review of Resident 1's Fall Risk Evaluation dated 4/7/25, showed Resident 1 was considered at high risk for falls. Review of Resident 1's Order Summary Report dated 4/29/25, showed a physician's order dated 2/17/24, to place the bed at the lowest position with bolster pillow in bed for positioning and floor mat at the left side of the bed due to the resident's tendency to lean towards her left side. On 4/28/25 at 1429 hours, an observation and concurrent interview for Resident 1 was conducted with LVN 1. LVN 1 was asked if Resident 1 needed a floor mat at the side of the bed. LVN 1 stated Resident 1 was able to move her left upper extremity and grasp things on her left hands; and for safety reasons, a floor mat on the left side of the bed should be in place. LVN 1 verified and acknowledged Resident 1's physician's order to place a floor mat on the left side of the bed. LVN 1 verified and acknowledged there was no floor mat on the left side of the bed in place. On 5/1/25 at 1054 hours, an interview was conducted with the DON. The DON was informed and verified the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. During the initial tour of the facility on 4/28/25 at 0806 hours, Resident 2 was observed in bed awake. The oxygen concentrat...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. During the initial tour of the facility on 4/28/25 at 0806 hours, Resident 2 was observed in bed awake. The oxygen concentrator machine was observed on at two liters per minute. The nasal cannula oxygen tubing was observed touching the floor. On 4/28/25 at 1005 hours, an observation and concurrent interview for Resident 2 was conducted with LVN 1. LVN 1 verified Resident 2 was receiving an oxygen via nasal cannula. LVN 1 was informed of the observation of Resident 2's nasal cannula touching the floor. LVN 1 verified and acknowledged the observation and stated she would change the oxygen tubing. Medical record review for Resident 2 was initiated on 4/29/25. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's Order Summary Report dated 4/29/25, showed a physician's order dated 12/5/23, to administer oxygen at two liters per minute continuously via nasal cannula due to oxygen desaturation (decrease in the amount of oxygen in the blood). On 5/1/25 at 1051 hours, an interview for Resident 2 was conducted with the DON. The DON was informed and verified the above findings. Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary respiratory care and services for three of 15 final sampled residents (Residents 2, 3, and 14) reviewed for oxygen therapy. * The facility failed to ensure Resident 2's nasal cannula oxygen tubing was not touching the floor. * The facility failed to follow the physician's order for Residents 3 and 14's oxygen therapy. In addition, the facility failed to ensure Residents 3 and 14's nasal cannula oxygen tubing were not touching the floor. These failures had the potential for the residents to not receive the appropriate care and may negatively impact on the residents' medical conditions. Findings: 1. Review of the facility's P&P titled Oxygen Administration revised 10/2010 showed to verify there is a physician's order for this procedure and to review the physician's orders or facility protocol for oxygen administration. On 4/28/25 at 0904 hours, during the initial tour of the facility, Resident 3 was observed lying in bed with the oxygen on via nasal cannula, which was attached to the oxygen concentrator machine and set at three liters per minute. During the observation, the oxygen tubing was labeled and dated; however, the oxygen tubing was touching the floor. Medical record review for Resident 3 was initiated on 4/28/25. Resident 3 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 3's Care Plan Report dated 6/6/24, showed a care plan problem addressing the resident's risk for chest pain, elevated blood pressure, shortness of breath, edema, and irregular heartbeat. The interventions included to administer the oxygen therapy as ordered and to check the oxygen saturation level. Review of Resident 3's H&P examination dated 4/6/25, showed Resident 3 had no capacity to understand and make decisions. Review of Resident 3's Order Summary Report dated 4/29/25, showed a physician's order dated 4/5/25, to administer oxygen at two liters per minute continuously via nasal cannula every shift to keep the oxygen saturation level greater than 92%. On 4/30/25 at 1538 hours, an interview and concurrent medical record review was conducted with LVN 1. LVN 1 verified the above findings and stated the physician's order for the oxygen administration for Resident 3 should have been followed. 2. On 4/28/25 at 0904 hours, during the initial tour of the facility, Resident 14 was observed lying in bed with the oxygen on via nasal cannula, which was attached to the oxygen concentrator machine and set at two liters per minute. During the observation, the oxygen tubing was labeled and dated; however, the oxygen tubing was touching the floor. Medical record review for Resident 14 was initiated on 4/28/25. Resident 14 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 14's Care Plan Report dated 6/15/21, showed a care plan problem addressing the resident's use of oxygen due to difficulty breathing or shortness of breath and the interventions included to administer the oxygen per the physician's order and to check oxygen saturation level. Review of Resident 14's H&P examination dated 6/22/24, showed Resident 14 had the capacity to understand and make decisions. Review of Resident 14's Order Summary Report dated 4/29/25, showed a physician's order dated 7/29/24, to administer oxygen at three liters per minute continuously via nasal cannula every shift for respiratory acidosis (a condition where the blood's pH drops due to excessive carbon dioxide buildup, often caused by inadequate ventilation). On 4/28/25 at 0904 hours, an observation and concurrent interview was conducted with LVN 1 for Residents 3 and 14. LVN 1 was informed of the above findings and stated the oxygen tubing should not touch the floor and she would change the oxygen tubing. On 4/30/25 at 1509 hours, a follow up interview and concurrent medical record review was conducted with LVN 1. LVN 1 acknowledged the above findings and stated the physician's order for the oxygen administration for Resident 14 should have been followed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of the facility's P&P titled Crushing of Medications (undated) showed medications shall be crushed only when it is app...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of the facility's P&P titled Crushing of Medications (undated) showed medications shall be crushed only when it is appropriate and safe, consistent with the physician's order. The Medical Director and director of Nursing Services, in conjunction with the Pharmacy Consultant, shall identify appropriate indications and procedures for crushing of medications. Review of the facility's P&P titled Administering Medications (undated) showed medications must be administered in accordance with the orders. On 4/30/25 at 0820 hours, a medication administration observation was conducted on LVN 1 for Resident 27. LVN 1 was observed crushing the medications of Resident 27. LVN 1, then administered the crushed medications to Resident 27 orally. Medical record review for Resident 27 was initiated on 4/30/25. Resident 27 was admitted to the facility on [DATE]. Review of Resident 27's MDS dated [DATE], showed the resident's BIMS score was 12, indicating moderate cognitive impairment. Review of Resident 27's Order Summary Report dated 4/30/25, showed the following medications were scheduled at 0900 hours and administered by LVN 1 during the medication administration observation: - metformin HCl (to treat high blood sugar) 500 mg one tablet orally two times a day; - ascorbic acid (supplement) 500 mg tablet orally one time a day; - cranberry tablet (supplement) 450 mg capsule orally one time a day; - docusate sodium (to treat constipation) 100 mg tablet orally one time a day; - dapagliflozin propanediol (to treat high blood sugar) 10 mg tablet one time a day; - ferrous sulfate (to treat anemia) 325 mg tablet orally one time a day; - folic acid (supplement) 1 mg tablet time a day; - gabapentin (medication for pain caused by damaged or irritated nerves) 100 mg capsule orally three times a day; - lactobacillus (supplement) one tablet orally two times a day; - memantine HCl (medication used to treat moderate to severe dementia) 5 mg tablet two times day; - multivitamin with minerals (supplement) one tablet orally one time a day; and - omega-3-acid ethyl [NAME] (supplement) one gm orally one time a day. Further review of Resident 27's physician's orders failed to show an order to crush the medications. On 4/30/25 at 1108 hours, an interview and concurrent medical record review was conducted with LVN 1. LVN 1 stated not all the residents had a physician's order to crush the medications. LVN 1 verified during the medication administration observation, Resident 27's oral medications were crushed prior to administering the medications to the resident. LVN 1 verified Resident 27 had no physician's order to crush the medications since it was Resident 27's preference. On 4/30/25 at 1430 hours, an interview and concurrent medical record review was conducted with the DON. The DON stated if the resident had a swallowing problem, the crushing of the medications required a physician's order but if it was a resident's preference, a physician's order was not necessary. On 4/30/25 at 1438 hours, an interview was conducted with the Pharmacy Consultant. The Pharmacy Consultant stated crushing the medications required a physician's order. On 5/1/25 at 1210 hours, an interview was conducted with the Administrator and DON. The Administrator and DON were informed and verified the above findings. Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the pharmaceutical services to ensure accurate reconciliation and administration of the medications for one of 15 final sampled residents (Resident 16) and one nonsampled resident (Resident 27). * The facility failed to ensure the injection sites for the insulin medication were documented for Resident 16. * The facility failed to ensure Resident 27 had a physician's order to crush the medications when the licensed nurse crushed and administered the resident's medications orally during the medication administration observation. These failures posed the risk for medication administration errors and the potential to negatively affect the resident's well-being. Findings: Review of the facility's P&P titled Administering Medications revised on 4/2019 showed the following: - As required or indicated for a medication, the individual administering the medication records in the resident's medical record: a. The date and time the medication was administered; b. The dosage; c. The route of administration; d. The injection site (if applicable); e. Any complaints or symptoms for which the drug was administered; f. Any results achieved and when those results were observed; and g. The signature and title of the person administering the drug. Medical record review for Resident 16 was initiated on 5/1/25. Resident 16 was admitted to the facility on [DATE]. Review of Resident 16's H&P examination dated 8/30/24, showed Resident 16 had the capacity to make needs known but could not make medical decisions. Review of Resident 16's MDS assessment dated [DATE], showed Resident 16's BIMS score was nine, indicating moderate cognitive impairment. Review of Resident 16's Order Summary Report dated 5/1/25, showed the following physician's orders: - dated 10/31/24, to administer Lantus Solostar (antidiabetic medication) 15 units subcutaneously in the morning for DM; - dated 9/30/24, to administer Lantus 20 units subcutaneously at bedtime for DM; and - dated 8/29/24, to administer Novolog Flexpen (antidiabetic medication) subcutaneous solution pen injector 100 unit/ml as per the sliding scale subcutaneously before meals for DM. Review of Resident 16's MAR for 4/2025 failed to show documentation of the injection sites for the following insulin medication (a hormone produced by the pancreas that plays a crucial role in regulating blood sugar levels) orders: - Lantus Solostar 15 units subcutaneously in the morning for DM; - Lantus 20 units subcutaneously at bedtime for DM; and - Novolog Flexpen subcutaneous ssolution pen injector 100 unit/ml as per the sliding scale subcutaneously before meals for DM. On 5/1/25 at 1007 hours, an interview and concurrent medical record review was conducted with the DON. The DON was informed of Resident 16's above insulin medication orders without the injection sites documented on the MAR. The DON reviewed Resident 16's physician's orders for the above insulin medications in the resident's EHR and stated the supplemental documentation for the insulin injection sites were not included in the physician's orders. In addition, the DON verified Resident's MAR dated 4/2025, failed to show documentation of the injection sites for the above insulin medications. On 5/1/25 at 1015 hours, an interview was conducted with RN 1. When asked, RN 1 stated the physician's orders for medications like insulin must include the dose, frequency, route and injection site. Furthermore, RN 1 stated the documentation of the injection sites for the insulin medication was vital, to alert the licensed nurses of the last injection site the medication was administered. RN 1 stated the licensed nurses must alternate the injection sites to prevent any bruising, pain and/ or trauma on the resident's skin. On 5/1/25 at 1020 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure the proper storage a...

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Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure the proper storage and disposal of the medications. * The facility failed to ensure Medication Storage Room A, Medication Carts A and B were maintained in a clean and sanitary manner, and the oral medications and external medications were stored separately . * The facility failed to ensure Medication Cart B was locked when left unattended. * The facility failed to ensure the medication was labeled with an opened date and dispose of the discontinued medications in Medication Cart A. These failures had the potential for the medications to lose the stability and effectiveness, cause medication errors and negatively impact the residents' well-being, Findings: Review of the facility's P&P titled Storage of Medications revised on 4/2019 showed it is the policy of the facility to store all drugs and bilogicals in a safe, secure and orderly manner. The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe and sanitary manner. Discontinued, outdated, or deteriorated drugs or biologicals are returned to the dispensing pharmacy or destroyed. Compartments (including but not limited to drawers, cabinets, rooms, refrigerators, carts, and boxes containing drugs and biologicals are unlocked when not in use. Unlocked medication cards are not left unattended. Medications requiring refrigeration are stored in a refrigerator located in the drug room at the nurses' station or other secured location. Medications are stored separately from food and are labeled accordingly. 1.a. On 4/28/25 at 1006 hours, an inspection of Medication Storage Room A was conducted with the DSD. The following was observed: - a black cardigan sweater belonging to a facility staff was stored together with the clean medication drinking cups. - two small personal desk fans belonging to the facility staff were stored together with the clean medication drinking cups. - a box of See's Candies Dark Walnuts belonging to a resident was stored together beside the emergency oral medication kit. - a box with large stuffed toy belonging to the Activities Director was stored on top of the refrigerator used for medications storage. - an opened diaper package was found near the sink. - a box of bisacodyl 10 mg stimulant laxative suppositories (a medication used to relieve constipation) was stored together with the oral medications on the top shelf of the cabinet. - a box of saline enema laxative (a rectal medication used to relieve constipation) was stored together with the oral medications on the lower shelf of the cabinet. - latanoprost ophthalmic (a medication used for relieving glaucoma) medication was stored together with a Tubersol (a medication used for tuberculosis screening) injectable solution in the refrigerator used for storing medications. - a collection of clear liquid, resembling water was observed on the bottom basin of the freezer. The DSD acknowledged and verified the above findings. b. On 4/28/25 at 1057 hours, an inspection of Medication Cart B was conducted with the DSD. The following was observed: - a pair of forceps had dried red residue. - a bottle of wound skin cleanser had dried dark brown residue. - the gauze sponges were left unsealed after the package was opened. - the Equate baby powder had dried orange residue. The DSD acknowledged and verified the above findings. c. On 4/28/25 at 1142 hours, an inspection of Medication Cart A was conducted with the DSD. The following was observed: - a box of Refresh Plus GenTeal Tears (a medication used to relieve dry eyes), a box of Bion Tears Lubricant Eye Drops (a medication used to relieve dry eyes) were stored together with the enoxaparin sodium injection ( a medication used to prevent blood clots). The DSD acknowledged and verified the above findings. 2. On 4/28/25 at 1057 hours, an inspection of Medication Cart B was conducted with the DSD. Medication Cart B was observed to be unlocked and left unattended. The DSD was asked about the facility's protocol when leaving the medication carts unattended. The DSD verified Medication Cart B was unlocked and left unattended, and stated the medication cart should have been locked when left unattended for safety reasons. 3. On 4/28/25 at 1142 hours, an inspection of Medication Cart A was conducted with the DSD. The following was observed: - an opened bottle of latanoprost ophthalmic solution (a medication used to treat glaucoma) with no opened date. - a bubble pack of discontinued Bactrim DS tablets (a medication used to treat bacterial infection) and a bottle acyclovir oral tablets (a medication used to treat viral infection) were stored in the narcotic locked drawer. The DSD verified the oral and external medications should be stored separately, and Medication Storage Room A and the refrigerator should be kept clean and sanitary. The DSD also acknowledged the medication carts should be locked when left unattended, to label the medications with opened dates, and the discontinued medications should not be stored in the medication carts and disposed of properly. On 5/1/25 at 0841 hours, an interview was conducted with the DON. The DON verified the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen as evidenced by: * The facility fai...

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Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen as evidenced by: * The facility failed to ensure the kitchen utensils were clean and free of food particles or residue. * The facility failed to ensure the scoop used for food portioning and measuring cups was air dried prior to storing. * The facility failed to ensure the sanitary condition of the hood over the stove was maintained. These failures had the potential for cross contamination and foodborne illnesses for the residents consuming the food prepared in the facility's kitchen. Findings: Review of the facility's Diet Type Report dated 4/28/25, showed 30 of 35 residents consumed the foods prepared in the kitchen. 1. Review of the facility's P&P titled Sanitation dated 2023 showed all the utensils, counters, shelves, and equipment shall be kept clean, maintained in good repair and shall be free from breaks, corrosions, open seam, cracks, and chipped areas. Plastic ware, China, and glassware that becomes unsightly, unsanitary, or hazardous because of chips, cracks, or loss of glaze shall be discarded. Plastic ware is bleached as necessary to prevent staining. According to the USDA Food Code 2022, 4-601.11 Equipment, Food - Contact Surfaces, Nonfood Contact Surface, and Utensils, the equipment food-contact surfaces and utensils shall be clean to sight and touch, the food-contact surfaces of cooking equipment and pans shall be kept free of encrusted grease deposits and other soil accumulations; and the nonfood- contact surface of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris. According to the USDA Food Code 2017, 4-602.13, Non- Contact Surfaces, nonfood-contact surfaces of equipment shall be cleaned at a frequency necessary to preclude accumulation of soil residues. On 4/28/25 at 0750 hours, during the initial kitchen tour, an observation and concurrent interview was conducted with the DSS, the following was observed: - One stainless steel scoop with a red handle used for food portioning was observed dirty with dry crusted residue. - One stainless steel scoop with black handle used for food portioning was observed dirty with dry white residue and watermarks. The DSS acknowledged the above findings and stated the utensils had to be washed again according to the facility's policy. 2. Review of the facility's P&P titled Dishwashing dated 2023 showed the dishes are to be air dried in the racks before stacking and storing. According to the USDA Food Code 2022, 4-901.11, Equipment and Utensils, Air-Drying Required, that after cleaning and sanitizing, equipment, and utensils shall be air-dried or used after adequate draining before getting in contact with food. According to the USDA Food Code 2022, 4-903.11 Equipment, Utensils, Linens, and Single-Service and Single-Use Articles, cleaned equipment and utensils shall be stored in a self-draining position that allows air drying. On 4/28/25 at 0750 hours, during the initial kitchen tour, an observation and concurrent interview was conducted with the DSS, the following was observed: - One stainless steel scoop with gray handle used for food portioning was observed stored with the clean scoops still wet with visible water inside. - Two measuring cups stored in the shelf were wet with visible water inside. The DSS verified the above findings and stated the items above were supposed to be air dried. 3. Review of the facility's P&P titled Hoods, Filters, and Vents dated 2023 showed hoods must be cleaned every two weeks and must be free of dust and grease. According to the USDA Food Code 2022 Section 4-204.11 Ventilation Hood Systems, Drip Prevention. The dripping of grease or condensation onto food constitutes adulteration and may involve contamination of the food with pathogenic organisms. Equipment, utensils, linens, and single service and single use articles that are subjected to such drippage are no longer clean. On 4/28/25 at 0750 hours, during the initial kitchen tour, an observation and concurrent interview was conducted with the DSS. The kitchen hood was observed with black, dirt residue. The DSS acknowledged the above finding and stated the dietary staff cleaned the hood twice a week and an outside company serviced for the kitchen hood last on 4/25/25. The DSS further stated the grease residual build up should not be found on the kitchen hood because it could go into the food, and it was a fire hazard.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0838 (Tag F0838)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and facility document review, the facility failed to ensure the Facility Assessment addressed or included the...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and facility document review, the facility failed to ensure the Facility Assessment addressed or included the following: 1. Active involvement of required individuals in developing the Facility Assessment; 2. A plan to maximize recruitment and retention of direct care staff; and 3. A contingency plan for staffing needs. This failure had the potential not to meet the residents' care needs if the assessed population's needs and resources were not comprehensively identified and addressed. Findings: According to the CMS QSO-24-13-NH dated 6/18/24, with an implementation date of 8/8/24, CMS had issued a revised guidance for long-term care facility assessment requirement. The Facility Assessment should address and included the active involvement of the direct care staff in developing the Facility Assessment. Also included a plan to maximize the recruitment and retention of direct care staff members, and a contingency plan for staffing needs for events so as not to activate the facility's emergency plan. Review of the Facility's assessment dated [DATE], did not show the direct care staff members, direct care representatives, residents, residents' representatives, and residents' family members were actively involved in developing the Facility Assessment; the resources necessary to care for the residents including weekends; and a plan to maximize recruitment and retention of the direct care staff, or include a contingency plan for the staffing needs. On 4/29/25 at 1323 hours, an interview and concurrent facility document review of the Facility Assessment was conducted with the Administrator. The Administrator verified the Facility Assessment was dated 3/25/25, and acknowledged he was not aware of the new update of the Facility Assessment from the CMS. The Administrator verified there were no direct care staff, direct care representatives, residents, resident representatives, and family members actively involved in developing the Facility Assessment. The Administrator further verified there were no plans to maximize the recruitment and retention of the direct care staff or include a contingency plan for the staffing needs. The Administrator verified and acknowledged the Facility Assessment was not updated based on the latest update from the CMS.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the infection control practices designed to provide a safe and sanitary environment and help prevent the development and transmission of diseases and infections. * The facility failed to ensure the facility's monthly Infection Prevention and Control Surveillance Logs were accurate. * The facility failed to ensure the infection control practices were implemented in the facility's laundry room. * The facility failed to ensure the proper handling of clean linens. * The facility failed to perform hand hygiene while providing care to Resident 31. These failures posed the risk of not identifying the resident infections and thereby, preventing the implementation of interventions to control the potential transmission of communicable diseases to other resident in the facility. Findings: Review of the facility's P&P titled Surveillance for Infections revised 9/2017 showed the facility will track and trend for potential/actual infections and will monitor and take measures to prevent or minimize a potential outbreak. The Infection Control Surveillance Log is maintained by IP. The IP/DON/Designee will review the log and will trend all validated infections using the McGeer's criteria monthly. The Infection Control Committee will monitor and report to the QAPI Committee at least quarterly. 1. Review of the facility's Monthly Antibiotic Logs showed inaccurate documentation for January, February, and March 2025: For January 2025, the total number of the residents who were screened on the surveillance log as HAIs were four and CAIs were two. In addition, the total number of residents who did not met the criteria for a true infection was zero. However, the Infection Surveillance Monthly Summary for January 2025 showed the total number of the residents who were assessed as HAIs were five and CAIs were five. The total number of the residents who did not meet the criteria for a true infection was zero. The data from the surveillance log did not match with the monthly reported data of the infections in the facility. The reported percentage rate of the infection in the facility was inaccurate for January 2025. For February 2025, the total number of the residents who were screened on the surveillance log as HAIs was zero and CAIs were two. In addition, the total number of the residents who did not meet the criteria for a true infection was one. However, the Infection Surveillance Monthly Summary for February 2025 showed the total number of the residents who were assessed as HAIs were five and CAIs were two. The total number of the residents who did not meet the criteria for a true infection was zero. The data from the surveillance log did not match with the monthly reported data of the infections in the facility. The reported percentage rate of the infection in the facility was inaccurate for February 2025. For March 2025, the total number of the residents who were screened on the surveillance log as HAIs were four and CAIs was zero. In addition, the total number of the residents who did not meet the criteria for a true infection were three. However, the Infection Surveillance Monthly Summary for March 2025 showed the total number of the residents who were assessed as HAIs were six and CAIs was one. The total number of the residents who did not meet the criteria for a true infection was zero. The data from the surveillance log did not match with the monthly reported data of the infections in the facility. The reported percentage rate of the infection in the facility was inaccurate for February 2025. On 4/30/25 at 1543 hours, an interview and concurrent facility document review was conducted with the IP. The IP stated she used the McGeer's criteria to determine a true infection for the residents. The IP stated the infection control summary was reported to the QAPI and used to determine the trend of the infection rate in the facility. The IP was informed of the reported numbers for the HAI and CAI on each month from the surveillance log not matching with the total numbers on the infection control monthly summary report for January, February, and March 2025. The IP verified the numbers were inaccurate. The IP stated the numbers of the infection should have matched with the monthly summary report to ensure accurate information about the infection control of the facility. 2. Review of the facility's P&P titled Departmental (Environmental Services) - Laundry and Line revised 1/2014 showed the facility should provide a process for safe handling, washing and storage of linens. Clean linens should remain hygienically clean through measures designed to protect from environmental contamination such as covering clean linen carts. On 4/30/25 at 0925 hours, an inspection of the facility's laundry area and concurrent interview with Laundry 2 and Maintenance Supervisor was conducted. The clean linen cart with cover was observed with one tumbler cup, a bottled water, and a personal lotion. Laundry 2 verified the tumbler cup, water bottle, and lotion were her personal belongings. Laundry 2 verified and acknowledged her personal belongings should not be in the clean laundry cart. The Maintenance Supervisor verified and acknowledged Laundry 2's personal belongings should not be placed in the clean linen cart. On 5/1/25 at 1039 hours, an interview and concurrent facility document review was conducted with the DON. The DON verified and acknowledged the above findings. 3.a. Review of the facility's P&P titled Laundry and Linen dated January 2014 showed the clean linen will remain hygienically clean (free of pathogens in sufficient numbers to cause human illness) through measures designed to protect it from environmental contamination. On 4/28/25 at 0848 hours, during the initial tour of the facility, Housekeeping/Laundry 1 was observed holding a clean blanket against her chest from the clean linen delivery cart and delivered the blanket to a resident's room. On 4/30/25 at 1118 hours, an interview was conducted with Housekeeping/Laundry 1. Housekeeping/Laundry 1 stated she was responsible for washing, folding, and delivering the clean linens to the residents' rooms. Housekeeping/Laundry 1 was informed of the above findings and acknowledged she held the clean blanket against her chest and delivered the blanket to a resident on 4/28/25. Housekeeping/Laundry 1 further stated she should have held the clean blanket away from her body for infection control. b. On 4/30/25 at 0926 hours, CNA 4 was observed walking in the hallway with the residents' clean towels held against the upper side of CNA 4's body. On 4/30/25 at 0926 hours, an interview was conducted with CNA 4. CNA 4 was informed of the findings and stated, I was bringing the towels. I was holding it on my side. CNA 4 acknowledged she should not have held the clean towels against her body to prevent contamination. On 4/30/25 at 1146 hours, an interview was conducted with RN 1. RN 1 was informed of the above findings. RN 1 acknowledged CNA 4 and Housekeeping/Laundry 1 mishandled the clean linens and stated she would have the facility staff reeducated. On 5/1/25 at 0956 hours, an interview was conducted with the IP. The IP was informed and acknowledged the above findings. The IP stated she and the Maintenance Supervisor were responsible for the facility's staff education regarding clean linen handling and would schedule an in-service for the facility staff. On 5/1/25 at 1210 hours, an interview was conducted with the Administrator and DON. The Administrator and DON verified the above findings. 4. Medical record review for Resident 31 was initiated on 4/30/25. Resident 31 was admitted to the facility on [DATE]. Review of Resident 31's H&P examination dated 10/17/24, showed Resident 31 had no capacity to understand and make decisions. Review of Resident 31's Order Summary Report dated 4/29/25, showed a physician order dated 10/15/24, to admit the resident under Hospice Company A on routine level of care with diagnosis of senile degeneration of the brain (encompasses a range of neurological disorders characterized by a progressive decline in cognitive function, impacting memory, reasoning, and the ability to perform everyday activities). On 4/30/25 at 1123 hours, an observation and concurrent interview was conducted with Hospice Aide 1. Resident 31 was observed being transferred from the shower chair to the bed by Hospice Aide 1. Multiple white linens on the floor next to Resident 31's bed were observed. Hospice Aide 1 was asked about the linens on the floor. Hospice Aide 1 stated the linens on the floor were dirty. Hospice Aide 1 then picked up the soiled linens from the floor with gloves donned and placed them on the shower chair. Hospice Aide 1 was then observed touching Resident 31 with the same gloves. Hospice Aide 1 did not change her soiled gloves and perform hand hygiene prior to touching Resident 31 after handling the soiled linens. Hospice Aide 1 verified she did not change her gloves and perform hand hygiene after she picked up the soiled linens from the floor. On 5/1/25 at 1020 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings. Furthermore, the DON stated the facility staff, including the hospice staff, must perform hand hygiene before and after providing care to the residents.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0909 (Tag F0909)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. On 4/28/25 at 0904 hours, during the initial tour of the facility, Resident 14 was asleep in bed with the bilateral half side...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. On 4/28/25 at 0904 hours, during the initial tour of the facility, Resident 14 was asleep in bed with the bilateral half side rails elevated at the head of the bed. On 4/30/25 at 0835 hours, Resident 14 was observed lying in bed with the bilateral half side rails elevated. Medical record review for Resident 14 was initiated on 4/28/25. Resident 14 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 14's H&P examination dated 6/22/24, showed Resident 14 had the capacity to understand and make decisions. Review of Resident 14's Order Summary Report dated 4/29/25, showed a physician's order dated 6/15/21, for the bilateral half side rails up for bed mobility and positioning. Review of Resident 14's Care Plan Report dated 6/15/21, showed a care plan focus for transfer and the interventions included to have the side rail up as ordered to increase mobility and transfer. Reviewed facility's Bed Inspection Measurements dated 4/2/25, for Bed #5 (Resident 14's bed) and #19 (similar to bed number five) showed the following: - Bed frame length measured 82 inches; - Mattress length measured 82 inches; - Mattress height measured six inches; - Zones 1, 2, 3, 4, 6, and 7 passed. On 5/1/25 at 1219 hours, an observation, interview, facility document review, and concurrent medical record review were conducted with the DSD and Maintenance Supervisor. The Maintenance Supervisor and DSD measured Bed #19, similar to Bed #5 for Resident 14, using a tape measure and assessed the zones for entrapment using the Bionix B400 Bed System Measurement Device. The Maintenance Supervisor verified Resident 14's Bed number was #5. The Maintenance Supervisor measured Bed #19's bed frame length, mattress length, mattress height, and zones for entrapment. Bed #19's inspection measurement and entrapment assessment completed by the DSD and Maintenance Supervisor showed the following findings: - Bed frame length measured 82 inches; - Mattress length measured 79 inches; - Mattress height measured six inches; and - Zones 1, 3, 6, and 7 passed. The DSD verified the above findings. The DSD stated the facility's bed inspection measurements and entrapment assessments dated 4/2/25, were inaccurate and had discrepancies compared to the above findings. Furthermore, the DSD stated the bed should be accurately measured to prevent the risk of entrapment. 4. On 4/28/25 at 0922 hours, during the initial tour of the facility, Resident 28 was lying in bed with the bilateral half side rails elevated at the head of the bed. On 4/30/25 at 0844 hours, Resident 28 was observed lying in bed with the bilateral half side rails elevated. Medical record review for Resident 28 was initiated on 4/28/25. Resident 28 was admitted to the facility on [DATE]. Review of Resident 28's H&P examination dated 4/15/24, showed Resident 28 had the capacity to understand and make decisions. Review of Resident 28's Order Summary Report dated 4/29/25, showed a physician's order dated 12/29/23, for the bilateral half side rails up for bed mobility and repositioning per resident's request. Review of Resident 28's Care Plan Report dated 3/10/23, showed a care plan problem addressing the resident's risk for fall or injury and the interventions included to have the bilateral half side rail up when in bed as ordered. Review of the facility's Bed Inspection Measurements dated 4/2/25, for Bed #32 (Resident 28's bed) showed the following: - Bed frame length measured 86 inches; - Mattress length measured 82 inches; - Mattress height measured six inches; - Zone 7 passed. - Zones 1, 2, 3, 4, and 6 failed. On 5/1/25 at 1435 hours, an observation, interview, facility document review, and concurrent medical record review were conducted with the DSD and Maintenance Supervisor. The Maintenance Supervisor and DSD measured Resident 28's bed using a tape measure and assessed the zones for entrapment using the Bionix B400 Bed System Measurement Device. The Maintenance Supervisor verified Resident 28's bed number was #32. The Maintenance Supervisor measured Resident 28's bed frame length, mattress length, mattress height, and zones for entrapment. The DSD stated Zones 1, 3, 6, and 7 should be assessed for entrapment for the half upper side rail use. Resident 28's bed inspection measurement and entrapment assessment completed by the DSD and Maintenance Supervisor on 5/1/25, showed the following findings: - Bed frame length measured 86.5 inches; - Mattress length measured 82 inches; - Mattress height measured six inches; and - Zones 3 and 7 passed. - Zones 1 and 6 failed. The DSD verified the above findings. The DSD stated the facility's bed inspection measurements and entrapment assessments dated 4/2/25, were inaccurate and had discrepancies compared to the measurements on 5/1/25. Furthermore, the DSD stated the half upper side rails must pass Zones 1, 3, 6, and 7 and the bed should be accurately measured to prevent the risk of entrapment. Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the residents' entrapment assessments were accurate and complete for three of 15 final sampled residents (Residents 14, 16, and 28) and one nonsampled resident (Resident 17) reviewed for the side rail use. These failures had the potential to negatively impact the residents, resulting in possible entrapment, serious injury, and death. Findings: According to the Hospital Bed System Dimensional and ssessment Guidance to Reduce Entrapment, the term entrapment describes an event in which a patient/resident is caught, trapped, or entangled in the space in or about the bed rail, mattress, or hospital bed frame. Patient entrapment may result in deaths and serious injuries. These entrapment events have occurred in openings within the bed rails, between the bed rails and mattresses, under bed rails, between split rails, and between the bed rails and head or foot boards. The population most vulnerable to entrapment are elderly patients and residents, especially those who are frail, confused, restless, or who have uncontrolled body movement. The seven areas in the bed system where there is a potential for entrapment are: - Zone 1: within the rail; - Zone 2: under the rail, between the rail supports or next to a single rail support; - Zone 3: between the rail and the mattress; - Zone 4: under the rail, at the ends of the rail; - Zone 5: between split bed rails; - Zone 6: between the end of the rail and the side edge of the head or foot board; and - Zone 7: between the head or foot board and the mattress end. Review of the facility's P&P titled Proper Use of Bed Rails revised on 12/2016 showed an assessment will be made to determine the resident's symptoms, risk for entrapment and reason for using side rails. When used for mobility or transfer, an assessment will include the resident's review of the following: - Bed mobility; - Ability to change positions, transfer to and from bed to chair, and to stand and toilet; - Risk of entrapment from the use of side rails; and - That the bed's dimensions are appropriate for the resident's size and weight. Review of the facility's P&P titled Bed Safety revised on 12/2007 showed to try to prevent deaths/injuries from the beds and related equipment (including frame, mattress, side rails, headboard, footboard, and bed accessories), the facility shall promote the following approaches: - Inspection by maintenance staff of all beds and related equipment as part of our regular bed safety program to identify risks and problems including potential entrapment risks; and - Review that gaps within the bed system are within the dimensions established by the Food and Drug Administration (FDA). 1. Medical record review for Resident 16 was initiated on 4/30/25. Resident 16 was admitted to the facility on [DATE]. Review of Resident 16's H&P examination dated 8/30/24, showed Resident 16 had the capacity to make needs known but could not make medical decisions. Resident 16 had a surrogate decision maker, which was Resident 16's wife. Review of Resident 16's MDS assessment dated [DATE], showed Resident 16's BIMS score was 9, indicating moderate cognitive impairment. Review of Resident 16's Order Summary Report dated 5/1/25, showed a physician's order dated 8/29/24, for the right one-half side rail up for bed mobility and repositioning per the resident's request. Review of Resident 16's Safety Assessment for Side Rail Usage dated 8/29/24, showed the following: - Zones 4, 6, and 7, 'Failed'; - Bed frame length measured 85 inches;# - Mattress length measured 82 inches; and - Mattress height measured six inches. Review of the facility's Bed Inspection measurement dated 4/2/25, for Bed #8 (Resident 16's bed) showed the following: - Bed frame length measured 85 inches; - Mattress length measured 82 inches; - Mattress height measured 6 inches; - Zones 1 and 2 passed; and - Zones 3, 4, 6, and 7 failed. On 4/30/25 at 1400 hours, Resident 16's bed was observed with the right one-half side rail elevated. Resident 16 was not in the room. On 4/30/25 at 1500 hours, an interview, facility document review, and concurrent medical record review was conducted with the DSD. The DSD was asked regarding the facility's process for the bed inspection and entrapment assessment. The DSD stated the Administrator and her had completed the bed inspection and assessed the zones for entrapment using a limb device. The DSD provided a copy of the facility's Bed Inspection measurement dated 4/2/25, which showed the bed number, bed frame length, mattress length, mattress height, zones passed, and zones failed. The DSD stated the bed number correlated to the resident's current bed. In addition, the DSD stated when there was a new order for the side rail, the facility referred to the bed inspection measurement and entrapment assessment dated [DATE]. The DSD reviewed Resident 16's Safety Assessment for Side Rail Usage dated 8/29/24, and verified the assessment showed the above measurements and assessment. On 5/1/25 at 1220 hours, an observation, interview, facility document review, and concurrent medical record review was conducted with the DSD and Maintenance Supervisor. The Maintenance Supervisor and DSD measured Resident 16's bed using a tape measure and assessed the zones for entrapment using the Bionix B400 Bed System Measurement Device (a tool designed to assess the safety of hospital bed systems by testing four critical entrapment zones, helping ensure compliance with FDA guidelines). The Maintenance Supervisor verified Resident 16's bed number was #8. The Maintenance Supervisor measured Resident 16's bed frame length, mattress length, mattress height, and zones for entrapment. The DSD stated Zones 1, 3, 6, and 7 should be assessed for entrapment for the half upper side rail use. Resident 16's bed inspection measurement and entrapment assessment completed by the DSD and Maintenance Supervisor on 5/1/25, showed the following findings: - Bed frame length measured 85.5 inches; - Mattress length measured 83 inches; - Mattress height measured six inches; and - Zones 1, 3, and 6 failed. The DSD verified the bed inspection measurements and entrapment assessments dated 4/2/25, were inaccurate compared to the above findings on 5/1/25. 2. Medical record review for Resident 17 was initiated on 4/30/25. Resident 17 was admitted to the facility on [DATE]. Review of Resident 17's H&P examination dated 9/1/24, showed Resident 17 had the capacity to understand and make decisions. Review of Resident 17's MDS assessment dated [DATE], showed Resident 17's BIMS score was 15, indicating intact cognition. Review of Resident 17's Order Summary Report dated 5/1/25, showed a physician's order dated 8/31/24, for the left one-half side rail up for bed mobility and repositioning per the resident's request. On 4/30/25 at 1020 hours, Resident 17 was observed sitting up in bed, awake, alert and verbally responsive. Resident 17's bed was observed with the left upper half side rail elevated. Resident 17 stated she used the left side rail to get up from the bed and transfer into the wheelchair. Review of Resident 17's Safety Assessment for Side Rail Usage dated 8/31/24, showed the following: - Bed System Safety Zones Evaluated for Entrapment Risk section was unmarked for 'Yes' or 'No'; - Zones 1 through 4 and Zone 6, 'Failed'; - Bed frame length measured 86 inches; - Mattress length measured 82 inches; and - Mattress height measured six inches. Review of the facility's Bed Inspection measurement dated 4/2/25, for Bed #18 (Resident 17's bed) showed the following: - Bed frame length measured 86 inches; - Mattress length measured 82 inches; - Mattress height measured six inches; - Zone 7 passed; and - Zones 1, 2, 3, 4, and 6 failed. On 4/30/25 at 1453 hours, an interview was conducted with the DON. The DON was asked regarding the facility's side rail assessment. The DON stated the side rail assessment and consent were filed in the resident's physical chart, and not in the EHR. In addition, the DON stated the bed inspection measurement and entrapment assessment were completed annually. On 4/30/25 at 1500 hours, an interview, facility document review, and concurrent medical record review was conducted with the DSD. The DSD reviewed Resident 17's Safety Assessment for Side Rail Usage dated 8/31/24, and verified the assessment showed the above measurements and assessment. The DSD stated for the half upper side rail, Zones 1 and 3 must pass the entrapment assessment. Furthermore, the DSD stated facility's beds side rails were attached and if there was no physician's order for side rail use, the Maintenance Supervisor would zip tie the side rail therefore it could not be used. On 5/1/25 at 1240 hours, an observation, interview, facility document review, and concurrent medical record review were conducted with the DSD and Maintenance Supervisor. The Maintenance Supervisor and DSD measured Resident 17's bed using a tape measure and assessed the zones for entrapment using the Bionix B400 Bed System Measurement Device. The Maintenance Supervisor verified Resident 17's bed number was #18. The Maintenance Supervisor measured Resident 17's bed frame length, mattress length, mattress height, and zones for entrapment. Resident 17's bed inspection measurement and entrapment assessment completed by the DSD and Maintenance Supervisor showed the following findings: - Bed frame length measured 87 inches; - Mattress length measured 82 inches; - Mattress height measured six inches; and - Zones 1, 3, and 6 failed. The DSD verified the above findings. The DSD stated the facility's bed inspection measurements and entrapment assessments dated on 4/2/25, were inaccurate compared to the above findings on 5/1/25. Furthermore, the DSD stated the half upper side rails must pass Zones 1, 3, 6, and 7 to prevent the risk of entrapment. On 5/1/25 at 1455 hours, an interview was conducted with the Administrator and DON. The Administrator and DON were informed and acknowledged the above findings.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0657 (Tag F0657)

Minor procedural issue · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to ensure the comprehensive plan of care...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to ensure the comprehensive plan of care for one of 15 sampled residents (Resident 25) was revised to reflect Resident 25's current care needs and interventions. * The facility failed to ensure Resident 25's comprehensive care plan was revised to show the resident's current suprapubic indwelling urianry catheter (a flexible tube that is used to drain urine from the bladder through a small incision in the lower abdomen) size. This failure posed the risk of not providing necessary care and services to meet Resident 25's needs. Findings: Review of the facility's P&P titled Comprehensive Care Plans dated 10/2010 showed the following: - designed to reflect treatment goals, timetables and objectives in measurable outcome, - identifying problem areas and their causes, and developing interventions that require careful data gathering, proper sequencing of events and complex clinical decision making, and - assessment of residents are ongoing and care plans are revised as information about the resident and the resident's condition change. Medical record review for Resident 25 was initiated on 4/28/25. Resident 25 was admitted to the facility on [DATE]. Review of Resident 25's Procedure Visit Report: Urology dated 2/7/25, showed Resident 25's suprapubic indwelling urinary catheter was removed and the suprapubic indwelling urinary catheter size 18 French was inserted into the bladder using a sterile technique. Review of Resident 25's Care Plan Report showed a care plan problem revised 3/20/25, addressing the resident's risk for bladder infection related to the use of the suprapubic catheter and status post suprapubic catheter replacement 14 French/10 ml on 11/7/22. The interventions included to change the catheter PRN if leaking or dislodged (size 22 French/5 ml) as per the MD order. On 5/1/25 at 1145 hours, an interview and concurrent medical record review was conducted with RN 1. RN 1 acknowledged and verified Resident 25's suprapubic urinary catheter plan of care was not updated to reflect the new size (18 French) of the suprapubic indwelling urianry catheter inserted on 2/7/25. RN 1 stated Resident 25's suprapubic urinary catheter care plan should have been updated and revised. On 5/1/25 at 1210 hours, an interview was conducted with the Administrator and DON. The Administrator and DON acknowleged and verified the above findings.
MINOR (B)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected multiple residents

Based on observation and interview, the facility failed to ensure the nurse staffing information was posted on a daily basis. This failure had the potential for the residents, staff, and visitors to n...

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Based on observation and interview, the facility failed to ensure the nurse staffing information was posted on a daily basis. This failure had the potential for the residents, staff, and visitors to not know the facility's daily nurisng staffing. Findings: On 4/30/25 at 1345 hours, an inspection of the nursing station and facility's bulletin board and concurrent interview was conducted with the DON. The DON was asked where the daily nurse staffing information was posted. The DON verified the daily nurses' staffing record was always kept in a binder in the nursing station and was not sure where it should be posted for public viewing.
MINOR (B)

Minor Issue - procedural, no safety impact

Garbage Disposal (Tag F0814)

Minor procedural issue · This affected multiple residents

Based on observation, interview, and facility P&P review, the facility failed to ensure the garbage was properly stored in one of one garbage dumpster. This failure had the potential to attract pest/r...

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Based on observation, interview, and facility P&P review, the facility failed to ensure the garbage was properly stored in one of one garbage dumpster. This failure had the potential to attract pest/rodents that carried diseases. Findings: Review of the facility's P&P titled Miscellaneous Areas, Garbage and Trash dated 2023 showed the garbage and trash cans must be inspected daily that no debris is on the ground or surrounding area, and that the lids are closed. According to the 2022 FDA (Food and Drug Administration) Food Code, the outside garbage receptacles must be constructed with tight-fitting lids or covers to prevent the scattering of the garbage or refuse by birds, the breeding of flies, or the entry of rodents. On 4/29/25 at 1531 hours, an observation was conducted of the facility's one of one outside garbage dumpster. The garbage dumpster was observed with the lid partially propped open by the garbage bags, preventing the lid from fully closing. On 4/30/25 at 1558 hours, an interview was conducted with the Maintenance Supervisor. The Maintenance Supervisor was informed of the above observation with a photograph of the garbage dumpster taken on 4/29/25 at 1531 hours. The Maintenance Supervisor verified the above findings and stated the dumpster lid should be fully closed at all times, to prevent rodents from getting in and out of the trash and cross contamination.
MINOR (B)

Minor Issue - procedural, no safety impact

Medical Records (Tag F0842)

Minor procedural issue · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to ensure one nonsampled resident (Resid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to ensure one nonsampled resident (Resident 17) had accurate and complete medical record. * The facility failed to ensure Resident 17's TAR for April 2025 was complete. This failure had the potential for the resident's health care need not to be met as the medical record was incomplete and inaccurate. Findings: Review of the facility's P&P titled Charting and Documentation revised on 7/2017 showed the following: - The following information is to be documented in the resident medical record: a. Objective observation; b. Medications administered; c. Treatments or services performed; d. Changes in the resident's condition; e. Events, incidents, or accidents involving the residents; and f. Progress toward or changes in the care plan's goals and objectives. - Documentation in the medical record will be objective, complete, and accurate. Medical record review for Resident 17 was initiated on 4/30/25. Resident 17 was admitted to the facility on [DATE]. Review of Resident 17's physician's orders showed the following: - dated 3/21/25, to cleanse the resident's fingernails with normal saline, pat dry and apply ciclopirox olamine external medication to affected area every night for four weeks; - dated 3/21/25, to apply econazole nitrate (antifungal) external cream 1% to the fingernails topically every day and evening shift (1500-2300 hours) for fungal infections for four weeks; and - dated 3/22/25, to apply ciclopirox olamine (antifungal) external cream 0.77% to the fingernails topically at bedtime for fingernail fungal infection until 4/19/25. Review of Resident 17's TAR April 2025 showed the following missing documentation from the licensed nurses: - on 4/13 and 4/16/25, at 2100 hours, for the ciclopirox external cream application and wound care of the resident's fingernails; and - on 4/16/25, for the evening shift, for the econazole nitrate external cream application. On 5/1/25 at 1020 hours, an interview and concurrent medical record review was conducted with the DON. The DON reviewed Resident 17's TAR for April 2025 and verified the missing documentations from the licensed nurses on Resident 17's TAR. The DON stated if the licensed nurse did not document, the wound care treatment was not completed. Furthermore, the DON stated she reviewed the resident's MAR and completed the audits weekly since the facility did not have the Medical Record Director or medical records staff. The DON acknowledged the above findings.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0911 (Tag F0911)

Minor procedural issue · This affected multiple residents

Based on observation and interview, the facility failed to ensure Room A did not accommodate more than four residents. At the time of the survey, there were five occupied beds in the room, which posed...

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Based on observation and interview, the facility failed to ensure Room A did not accommodate more than four residents. At the time of the survey, there were five occupied beds in the room, which posed the risk of five residents sharing one room. Findings: On 4/28/25 hours at 0932 hours, an initial tour of Room A was conducted. Observation of Room A showed a five beds room occupied by five residents. On 4/28/25 at 1025 hours, an interview was conducted with the Administrator. The Administrator verified there were five residents occupied in Room A. The Administrator acknowledged Room A had less square footage than required. The Administrator further stated the facility would like to continue with the room variance waiver for Room A. Cross reference to F912.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0912 (Tag F0912)

Minor procedural issue · This affected multiple residents

Based on observation and interview, the facility failed to ensure Room A measured at least 80 square feet per resident. Room A was a five-bed room, which measured 78.4 feet per resident if all the bed...

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Based on observation and interview, the facility failed to ensure Room A measured at least 80 square feet per resident. Room A was a five-bed room, which measured 78.4 feet per resident if all the beds were filled. At the time of the survey, the room was occupied by five residents. This failure had the potential to negatively impact the residents' quality of life. Findings: On 4/28/25 at 0932 hours, an initial tour of the Room A was conducted. Observation of Room A showed a five-bed room occupied by five residents. On 4/28/25 at 1025 hours, an interview was conducted with the Administrator. The Administrator stated Room A had a total of 392 square feet and when occupied by five residents, each resident would have 78.4 square foot of space. The Administrator acknowledged the residents should have 80 square foot of space and verified the residents in Room A did not. The Administrator verbalized the facility would like to continue with the room variance waiver for Room A. Cross reference to F911.
Apr 2024 34 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the staff provide...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the staff provided care and promoted dignity and respect for three of 11 residents reviewed for dignity and respect (Residents 5, 8, and 35). * CNA 3 was observed standing over Resident 8 while assisting the resident with meals. * CNA 2 was observed standing over Resident 35 while assisting the resident with meals. * The facility failed to ensure Resident 5's body was fully covered while being transported from the shower room to her room. These failures had the potential to negatively impact the residents' well-being. Findings: Review of the facility's P&P titled Assistance with Meals revised July 2017 showed the residents who cannot feed themselves will be fed with attention to safety, comfort, and dignity, for example: not standing over residents while assisting them with meals. 1. During the dining observation on 4/2/24 at 1233 hours, CNA 3 was observed standing over Resident 8's right side of the bed while assisting on feeding Resident 8's lunch meal. Medical record review was initiated on 4/2/24. Resident 8 was readmitted to the facility on [DATE]. Review of Resident 8's H&P examination dated 10/3/23, showed Resident 8 could make needs known but not make medical decisions. On 4/2/24 at 1242 hours, an interview was conducted with CNA 3. CNA 3 stated standing was harder while feeding Resident 8 due to her bed. CNA 3 stated Resident 8 would see her better if she was standing. CNA 3 stated the staff was suppose to sit while assisting on feeding the residents. On 4/2/24 at 1249 hours, an interview was conducted with the DSD. The DSD stated the staff needed to prompt the residents up to prepare for meal if required assistance with their meals. The DSD further stated the staff was supposed to sit with eye level and talk to the residents who required assistance with their meal. On 4/5/24 at 1530 hours, the DON was informed and acknowledged the above findings. 2. On 4/3/24 at 0828 hours, CNA 2 was observed standing over Resident 35 while assisting in feeding Resident 35 with her breakfast meal. Medical record review for Resident 35 was initiated on 4/3/24. Resident 35 was readmitted to the facility on [DATE]. Review of Resident 35's H&P examination dated 5/10/23, showed Resident 35 had the capacity to understand and make decisions. On 4/3/24 at 0832 hours, an interview was conducted with CNA 2. CNA 2 stated when she had time, she would sit. CNA 2 verified she was supposed to sit while feeding the residents with their meals. On 4/5/24 at 1530 hours, the DON was informed and acknowledged the above findings. 3. Review of the facility's P&P titled Resident Rights revised 2016 showed employee shall treat all the residents with kindness, respect, and dignity. Further review of the P&P showed federal and state laws guarantee certain basic rights to all residents of the facility, the rights included the resident right to a dignified existence, privacy and confidentiality. On 4/5/24 at 1020 hours, CNA 4 was observed wheeling Resident 5 in a shower chair into Resident 5's room. Resident 5's hair was observed wet, and a white blanket was under Resident 5's chin covering her chest, arms, and legs. The blanket was observed not fully covering Resident 5's left side of her body exposing about 10 to 12 inches of Resident 5's lower back, hip, and upper thigh. Medical record review for Resident 5 was initiated on 4/5/24. Resident 5 was admitted to the facility on [DATE]. Review of Resident 5's H&P examination dated 10/3/23, showed Resident 5 had the capacity to understand and make decisions. Review of Resident 5's MDS dated [DATE], showed Resident 5 was cognitively intact. On 4/5/24 at 1021 hours, the Administrator and CNA 4 verified the above observation in Resident 5's room while Resident 5 sat on the shower chair. On 4/5/2024 at 1021 hours, an interview was conducted with the Administrator. The Administrator confirmed the resident's buttock area was uncovered with the blanket and exposed. The Administrator confirmed Resident 5 was wheeled from the shower room to the resident's room, which was about 40 feet away and involved wheeling the resident pass the nurses station with several staff at the station and Resident 12 sitting in the hallway across the nurses' station. Resident 12 was alert and oriented. The Administrator stated the resident's buttock area should not have been uncovered to honor the resident's dignity. On 4/5/24 at 1115 hours, an interview with Resident 5 was conducted. Resident 5 stated she did not know her back, buttock, hip, and thigh area uncovered while she was in the shower chair and wheeled from the shower room to her room. Resident 5 stated it made her feel embarrassed to hear that her body was not fully covered while in the hallway and she needed to be covered to ensure her modesty was protected.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0552 (Tag F0552)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility P&P review, and facility document review, the facility failed to fully inform the resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility P&P review, and facility document review, the facility failed to fully inform the resident or responsible party of their bed with side rails, the entrapment assessment for Zone 6, and the treatment alternatives or options for two of four sampled residents (Residents 9 and 32). This failure had the potential for Residents 9 and 32 and their responsible parties to not make the informed decisions regarding the care and treatment of bed side rail use. Findings: According to the Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment, the term entrapment describes an event in which a patient/resident is caught, trapped, or entangled in the space in or about the bed rail, mattress, or hospital bed frame. Patient entrapments may result in deaths and serious injuries. These entrapment events have occurred in openings within the bed rails, between the bed rails and mattresses, under bed rails, between split rails, and between the bed rails and head or foot boards. The population most vulnerable to entrapment are elderly patients and residents, especially those who are frail, confused, restless, or who have uncontrolled body movement. The seven areas in the bed system where there is a potential for entrapment are: - Zone 1: within the rail; - Zone 2: under the rail, between the rail supports or next to a single rail support; - Zone 3: between the rail and the mattress; - Zone 4: under the rail, at the ends of the rail; - Zone 5: between split bed rails; - Zone 6: between the end of the rail and the side edge of the head or foot board; and - Zone 7: between the head or foot board and the mattress end. The FDA issued a Safety Alert entitled Entrapment Hazards with Hospital Bed Rails showed residents most at risk for entrapment are those who are frail or elderly or those who have conditions such as agitation, delirium, confusion, pain, uncontrolled body movement, hypoxia, fecal impaction, acute urinary retention, etc., that may cause them to move about the bed or try to exit from the bed. Entrapment may occur when a resident is caught between the mattress and bed rail or in the bed rail itself. Inappropriate positioning or other care related activities could contribute to the risk of entrapment. Review of the facility's P&P titled Proper Use of Side Rails revised on 12/2016 showed an assessment will be made to determine the resident's symptoms, risk of entrapment and reason for using side rails. The risks and benefits of side rails will be considered for each resident. The P&P further showed consent for side rail use will be obtained from the resident or legal representative, after presenting potential benefits and risks. (Note: Federal regulations do not require written consent for using restraints. Signed consent forms do not relieve the facility from meeting the requirements for restraint use, including proper assessment and care planning. While the resident or family (representative) may request a restraint, the facility is responsible for evaluating the appropriateness of that request). Moreover, the P&P showed the resident will be checked periodically for safety relative to side rail use. Review of the facility's P&P titled Bed Safety revised on 12/2007 showed the resident's sleeping environment shall be assessed by the interdisciplinary team, considering the resident's safety, medical conditions, comfort, and freedom of movement, as well as input from the resident and family regarding previous sleeping habits and bed environment. Furthermore, the P&P showed when using side rails for any reason, the staff shall take measures to reduce related risks and if side rails are used, there shall be an interdisciplinary assessment of the resident, consultation with the attending physician, and input from the resident and/or legal representative. Review of the facility's P&P titled Resident Rights revised 12/2016 showed the residents have the right to be informed of and participate in, his or her care planning and treatment. Review of the facility's document titled Safety Assessment for Siderail Usage showed Zone 6 measurements was between the end of the rail and the side edge of the head or foot board or any V-shaped opening between the end of the rail and the head or foot board (risk of entrapment due to wedging). 1. Medical record review for Resident 9 was initiated on 4/2/24. Resident 9 was admitted to the facility on [DATE], and readmitted back to the facility on 5/20/23. Review of the facility's document titled Side Rail Order (undated) showed Resident 9 had the left ½ (half) side rail padded. Review of the facility's document titled Bed Inspection (Measurement) dated 1/3/24, showed Bed Number 27 was assigned to Resident 9 and had failed Zone 6 measurement. Further review of Resident 9's medical record showed the resident had a consent for a padded left side rail dated 9/14/23. On 4/2/24 at 0842 hours, an initial tour of the facility was conducted. Resident 9 was observed in bed with padded left side rail. Resident 9 was observed able to move the upper extremities. On 4/4/24 at 1602 hours, a concurrent interview and facility document review with the Administrator was conducted. The Administrator verified Resident 9's bed had a failed Zone 6 measurement as documented on the facility document titled Bed Inspection (Measurement) dated 1/3/24. When asked if the resident or the resident's family member was notified and made aware of the failed Zone 6 measurement, the Administrator stated they were not. The Administrator further stated he could not provide documented evidence Resident 9's or family were notified of the failed Zone 6 measurement. On 4/5/24 at 1550 hours, an interview with the DON was conducted. The DON acknowledged above findings. Cross reference to F909 for example #2. 2. On 4/2/24 at 0824 hours, an observation and concurrent interview was conducted with Resident 32. Resident 32 was observed laying in bed, alert and awake, and the bilateral half side rails were observed elevated. Resident 32 stated he did not use the side rails that attached to the bed since he got admitted in the facility. On 4/4/24 at 0723 hours, a concurrent observation and interview was conducted with LVN 1. Resident 32 was observed alert, awake in bed with bilateral half side rails elevated. LVN 1 verified the observation. Medical record review for the Resident 32 was initiated on 4/2/24. Resident 32 was admitted to the facility on [DATE]. Review of the Resident 32's MDS dated [DATE], showed Resident 32 was cognitively intact. Review of Resident 32's Physician Order Summary dated 4/2/24, showed the physician's order for bilateral half side rails up when in bed for mobility and repositioning. On 4/4/24 at 0833 hours, an interview and concurrent medical record review for Resident 32 was conducted with the IP. When asked about the bed inspection process, the IP stated she and the Administrator checked if there was a gap between the mattress and side rails, using the bed system measurement device annually. When asked if she and the Administrator inspected the bed when the side rails were initially ordered and installed. The IP stated the facility only conducted the bed inspection annually. The IP stated when the new resident admitted to a bed with the siderails attached and if the resident requested the side rails to be elevated, then she looked back to the measurements and determine for possible entrapment risk. Review of the Bed Inspection (Measurements) dated 1/3/24, showed, Bed #15. The IP verified Bed #15 corresponded to the bed that Resident 32 was currently using, to which she and the Administrator had checked the bedframe length, mattress length, mattress height, zone passed, and zone, which failed for the use of the siderails. Further review of the document showed Bed #15 failed Zone 6. Review of Resident 32's medical record titled Facility Verification of Informed Consent dated 4/2/24, for the use of bilateral half side rails did not show if Resident 32 was notified of Zone 6 of the bed failed the inspection. The IP verified the above findings and stated Resident 32 was notified of the overall entrapment risk for the use of siderails; however, the IP was not able to show if Resident 32 was notified of the bed failed for the Zone 6 entrapment assessment. On 4/4/24 at 1346 hours, an interview and concurrent record review was conducted with the Administrator. The Administrator verified the above findings and stated Resident 32's bed failing Zone 6 entrapment assessment meant there was a risk that Resident 32's head might get entrapped in that zone. The Administrator stated an informed consent was obtained from Resident 32 explaining the overall entrapment risk for the use of siderails; however, he was not able to show if Resident 32 was informed of his bed measurement failing on entrapment Zone 6 and risk of possible entrapment in that zone. On 4/4/24 at 1626 hours, an interview was conducted with the DON. The DON acknowledged above findings. Cross reference to F909 for example # 1.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide reasonable accom...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide reasonable accommodations to meet the care needs for one nonsampled residents of 38 residents in the facility (Resident 37). * The facility failed to ensure Resident 37's call light was within the resident's reach. This failure had the potential to negatively impact the resident's psychosocial well-being or result in a delay to provide care and services to the resident. Findings: Review of the facility's P&P titled Call System, Resident revised September 2022 showed each resident is provided with a means to call staff directly for assistance from his/her bed, from toileting and bathing facilities and from the floor. During the initial tour on 4/2/24 at 0807 hours, Resident 37's call light was observed on the floor on the right side of her bed. Medical record review for Resident 37 was initiated on 4/2/24. Resident 37 was admitted to the facility on [DATE]. Review of Resident 37's H&P examination dated 9/25/23, showed Resident 37 had no capacity to understand and make decisions. Review of Resident 37's MDS dated [DATE], showed the following: -roll left and right in bed was coded 01, which meant dependent assistance and helper would do all the effort; and -chair/bed-to-chair transfer was coded 01, which meant dependent assistance and helper would do all the effort. On 4/2/24 at 0811 hours, an observation and concurrent interview was conducted with CNA 1. CNA 1 verified Resident 37's call light was on the floor. CNA 1 stated she did not notice Resident 37's call light was on the fall when she raised her bed. CNA 1 stated the call light should be within the resident's reach. On 4/3/24 at 0745 hours, an interview was conducted with the DON. The DON stated her expectation was for the call lights to be answered within two minutes and the call lights should always be within the resident's reach.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0561 (Tag F0561)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of one reside...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of one resident (Resident 26) reviewed for resident's choice and food preferences with meals was honored. This failure had the potential risk for a diminished quality of life and impact resident's well-being. Findings: Review of the facility's P&P titled Resident Food Preferences revised July 2017 showed when possible, the staff will interview the resident directly to determine current food preferences based on history and life patterns related to food and mealtimes. Review of the facility's P&P titled Resident's Rights revised December 2016 showed Federal and State laws guarantee certain basic rights to all residents to this facility. These rights include the resident's right to: e. self-determination. During the dining observation on 4/2/24 at 1253 hours, Resident 26 was observed sitting up in his wheelchair in the dining room with his lunch meal tray in front of him. Resident 26's plate was observed with untouched white rice. Resident 26 stated he did not like rice. Resident 26 stated he had not eaten rice for two years. Resident 26's meal tray ticket was observed and showed fortified diet, no added salt (NAS), mechanical soft texture, lactose free and no corn, zucchini, rice, wheat bread, and lettuce for lunch as his preference. Medical record review for Resident 26 was initiated on 4/2/24. Resident 26 was readmitted to the facility on [DATE]. Review of Resident 26's H&P examination dated 10/7/23, showed Resident 26 had the capacity to understand and make decisions. Review of Resident 26's Nutritional Screening and assessment dated [DATE], showed the resident's food dislikes were liver, corn, squash, zucchini, egg noodles, grits, and rice. On 4/2/24 at 1255 hours, an observation and concurrent interview was conducted with the SSD. The SSD verified there was untouched rice on Resident 26's plate and his meal ticket showed no rice as his preference for lunch. On 4/5/24 at 1530 hours, the DON was informed and acknowledged the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to inform and provide the written inform...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to inform and provide the written information regarding the rights to formulate the advance directives to one of three reviewed residents (Resident 35). In addition, the facility failed to ensure the copy of the advance directives was readily available in the residents' charts for two of three reviewed residents for advance directives (Residents 10 and 12). These failures had the potential for the facility to provide treatment and services against the resident's wishes. Findings: Review of the facility's P&P titled Advance Directives revised December 2016 showed upon admission, the resident will be provided with written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advance directive if he or she chooses to do so. Written information will include a description of the facility's policies to implement advance directives and applicable state law. If the resident becomes able to receive and understand this information later, he or she will be provided with the same written materials as described above, even if his or her legal representative had already been given the information. Prior to or upon admission of a resident, the Social Services Director or designee will inquire of the resident, his/her family members and/or his or her legal representative, about the existence of any written advance directives. Information about whether or not the resident has executed an advance directive shall be displayed prominently in the medical record. 1. Medical record review for Resident 35 was initiated on 4/3/24. Resident 35 was readmitted to the facility on [DATE]. Review of Resident 35's H&P examination dated 5/10/23, showed Resident 35 had the capacity to understand and make decisions. Review of Resident 35's POLST dated 5/10/23, showed Resident 35 had no advance directive. Further review of Resident 35's medical record did not show documented evidence Resident 35 acknowledged she was offered and received the information regarding the formulation of an advance directive or having an advance directive. On 4/3/24 at 0846 hours, an interview was conducted with the SSD. The SSD stated upon a resident's admission, she would see the resident's H&P examination if the resident had the capacity to understand and make decision. The SSD stated she would interview the residents regarding the advance directive if the resident had an advance directive or request to formulate one. The SSD stated if the resident had an advance directive, she would request a copy from the resident or the resident's family members to place in the resident's medical record. The SSD stated if the resident requested to formulate an advance directive, she would then assist the resident by providing and explaining information about the advance directive and contact the Ombudsman to further assist the resident for the completion of formulating an advance directive. On 4/3/24 at 0858 hours, a follow-up interview and concurrent medical record review was conducted with the SSD. The SSD verified the above findings and stated she was not able to provide documentation to show she had offered and provided the information about the formulation of an advance directive to Resident 35. 2. Medical record review for Resident 10 was initiated on 4/2/24. Resident 10 was readmitted to the facility on [DATE]. Review of Resident 10's H&P examination dated 2/3/24, showed Resident 10 had the capacity to understand and make decisions. Review of Resident 10's POLST under Section D dated 2/5/24, showed Resident 10 had an advance directive available. Further review of Resident 10's medical record did not show a copy of advance directive. On 4/3/24 at 0846 hours, an interview and concurrent medical record review was conducted with the SSD. The SSD showed a copy of Resident 10's advance directive. However, the SSD had Resident 10's copy of advance directive in a separate binder in her office drawer. The SSD reviewed Resident 10's electronic and paper medical record and did not find a copy of Resident 10's advance directive. The SSD stated Resident 10 was sent in the hospital and the copy of the resident's advance directive was not placed back in his new medical record. The SSD stated the copy of Resident 10's advance directive should be readily accessible in the resident's medical record. On 4/5/24 at 1530 hours, the DON was informed and acknowledged the above findings. 3. Medical record review for Resident 12 was initiated on 4/2/24. Resident 12 was admitted to the facility on [DATE]. Review of Resident 12's H&P examination dated 1/11/24, showed Resident 12 had the capacity to understand and make decisions. Review of the MDS dated [DATE], showed Resident 12 was cognitively intact. Review of Resident 12's POLST dated 1/10/24, showed Resident 12's advance directive was not available. Review of Resident 12's Psychosocial assessment dated [DATE], showed Resident 12 had a power of attorney and the resident's family member to provide the copy to the facility. Further review of Resident 12's medical record failed to show a copy of Resident 12's advance directive and the facility had followed up with the resident's family member to have a copy of the advance directive in file readily available. On 4/4/24 at 0920 hours, an interview and a concurrent record review was conducted with the SSD. The SSD verified the above findings and stated during the initial care plan meeting, Resident 12's family member informed her that Resident 12 had an advance directive, and she requested the copy of advance directive. The SSD stated the social services staff was responsible for obtaining the copies of the advance directives from the resident or their families. The SSD was not able to verify if she followed up to obtain a copy of the advance directive from Resident 12's family member. The SSD acknowledged she should have followed up with Resident 12's family member to obtain a copy of the advance directive readily available in file. On 4/4/24 at 1626 hours, an interview was conducted with the DON. The DON acknowledged above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Transfer Notice (Tag F0623)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to notify the resident and/or their repr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to notify the resident and/or their representative of the transfer/discharge and reasons for the transfer in writing for one of five residents reviewed for hospitalization (Resident 32). This failure had the potential for the resident and their representative not knowing about the appeal process should the resident and their representative believe the transfer or discharge was inappropriate or involuntary. Findings: Review of the facility's P&P titled Transfer or Discharge Notice revised December 2016 showed the facility shall provide a resident and/or the resident representative with a 30 day written notice of an impending transfer or discharge. The notice will be given as soon as it is practicable but before the transfer or discharge when an immediate transfer or discharge is required by the resident urgent medical needs. Further review of the P&P showed the resident and/or representative will be notified in writing of the information which included following: - The reason for transfer or discharge; - The effective date of the transfer or discharge; - The location to which the resident is being transferred or discharged ; - A statement of the resident's right to appeal the transfer or discharge including; - Name address, email and telephone number of the entity which receives such request; - Information on how to obtain complete and submit an appeal form; and - How to get assistance completing the appeal process. Medical record review for Resident 32 was initiated on 4/2/24. Resident 32 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 32 's H&P examination dated 2/3/24, showed Resident 32 had the capacity to understand and make decisions. Review of Resident 32's Physician's Order dated 1/17/24, showed an order for bed hold for seven days, Resident 32 was transferred from the medical appointment to acute care hospital. Review of Resident 32's Progress Note dated 1/17/24 at 1816 hours, showed the facility contacted Resident 32 on his cell phone to ask for the status of his medical appointment when he did not return to the facility, and Resident 32 informed the facility that he was being admitted to the acute care hospital for his medical need. Further review of Resident 32's medical record did not show if Resident 32 and/or their representative were provided notification of the transfer and reasons for the transfer in writing. On 4/4/24 at 1440 hours, an interview was conducted with the SSD. The SSD stated she was responsible to provide the written notification of the transfer discharge to the resident and/or their representative. The SSD verified the above findings and stated the facility did not provide the written notification to Resident 32 and/or their representative when he was transferred to the acute care hospital from his routine medical appointment. The SSD stated she should have provided the written notification and reason for the transfer in writing to Resident 32 and/or the resident's representative. On 4/4/24 at 1626 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to provide a summary of the baseline car...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to provide a summary of the baseline care plan for one of one reviewed resident (Resident 441). This failure had the potential for inappropriate interventions and care for Resident 441. Findings: Review of the facility's P&P titled Care Plans- Baseline revised December 2016 showed the resident and their representative will be provided a summary of the baseline care plan that includes but is not limited to: a. The initial goals of the resident; b. A summary of the resident's medications and dietary instructions; c. Any services and treatments to be administered by the facility and personnel acting on behalf of the facility; and d. Any updated information on the details of the comprehensive care plan, as necessary. During the initial tour on 4/2/24 at 0845 hours, Resident 441 stated the SSD spoke to her about the physical therapy for walking and returning home. Resident 441 stated she did not have a discussion of her plan of care or received a copy of the documents for a summary of her baseline care plan. Medical record review was initiated for Resident 441 on 4/3/24. Resident 441 was admitted to the facility on [DATE]. Review of Resident 441's H&P examination dated 3/28/24, showed Resident 441 had the capacity to understand and make decisions. Further review of Resident 441's medical record did not show documented evidence Resident 441 was informed or provided a summary of her baseline care plan. On 4/3/24 at 1020 hours, an interview was conducted with the DSD. The DSD stated the RN completed the care plan within 72 hours of the resident's admission. The DSD further stated if the RN was not able to complete the care plan, the DON would complete the care plan and assessments of the newly admitted residents. The DSD stated the IDT would conduct a care plan meeting with the newly admitted residents to discuss their care. On 4/3/24 at 1110 hours, an interview and concurrent medical record review was conducted with the DON. The DON stated the care plan should be completed within 24 hours. The DON stated the initial care plans included psychosocial concerns, risk safety, risk for falls, side rails, pain, nutrition, activities of daily living, bowel and bladder elimination, risk for dehydration, rehabilitation services, active diagnoses, and active medications. The DON stated a care plan meeting was completed within 72 hours of a resident's admission. The IDT which included the SSD/Activities Director, RD, DON, and dietary supervisor will meet with the resident to discuss the resident's care and concerns. The DON stated the facility did not provide copies of a summary baseline care plan to the residents unless requested by the resident but the residents were informed of their care. The DON verified there was no documentation to show Resident 441 was provided a copy of a summary baseline care plan.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and medical record review, the facility failed to develop and implement the comprehensive plan ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and medical record review, the facility failed to develop and implement the comprehensive plan of care to reflect the individual care needs of one of 14 sampled residents (Resident 22). The facility failed to develop a care plan problem to address Resident 22's noncompliance with a physician's order to apply her abduction pillow at all times while in bed. This failure posed the risk of not providing appropriate, consistent, and individualized care to Resident 22. Findings: Medical record review for Resident 22 was initiated on 4/3/24. Resident 22 was readmitted to the facility on [DATE]. Review of Resident 22's H&P examination dated 3/21/24, showed Resident 22 had the capacity to understand and make decisions and had diagnosis for status post repeated surgery for infection open reduction and internal fixation (ORIF, put pieces of a broken bone into place using surgery with screws, plates, sutures, or rods to hold the broken bones together). Review of Resident 22's Physician's Orders for April 2024 showed a physician's order dated 3/19/24, to apply a hip abduction pillow while in bed at all times to Resident 22. Review of Resident 22's General Nurses' Notes dated 4/2/24, showed, Res noted with episodes of removing Abductor pillow. Risk and benefits explained, res. got upset, stated It's my right. Frequent visual checks done to ensure safety and comfort. Review of Resident 22's Comprehensive Plan of Care did not show a care plan problem was developed to address Resident 22's noncompliance with the use of abduction pillow. During the wound treatment observation for Resident 22 on 4/3/24 at 1524 hours, Resident 22's abduction pillow was removed and at the right side of her bed. On 4/3/24 at 1550 hours, an observation, interview, and concurrent medical record review was conducted with LVN 1. LVN 1 verified the above findings. LVN 1 stated the abduction pillow should not be removed while Resident 22 was in bed if the physician's order was to apply the abduction pillow at all times while Resident 22 was in bed. On 4/4/24 at 0851 hours, an interview and concurrent medical record review was conducted with the DON. The DON stated Resident 22's abduction pillow should be in place at all times while in bed per the physician's order. The DON stated Resident 22 had episodes of noncompliance for removing her abduction pillow. The DON verified the above findings. The DON verified there was no care plan problem to address Resident 22's noncompliance for removing the abduction pillow.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0679 (Tag F0679)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide an individualize...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide an individualized and ongoing activity program to meet the needs and interests of one of one resident reviewed for activity (Resident 11). The facility failed to provide activities for Resident 11 which met his identified interests. This failure had the potential for Resident 11 to experience feelings of social isolation and frustration. Findings: Review of the facility's P&P titled Activity Program revised June 2018 showed the activity program are designed to meet the interest of and support the physical mental and psychosocial well being of each resident. Further review of the P&P showed the activities offered are based on the comprehensive resident centered assessment and the preferences of each resident. On 4/2/24 at 0942 hours, and 4/3/24 at 0801 and 1308 hours, Resident 11 was observed lying awake in bed staring at the wall. On 4/2/24 at 1024 hours, an interview was conducted with Resident Representative 1. Resident Representative 1 stated she visited Resident 11 almost every day in the evening and had not seen the facility providing activities to Resident 11. On 4/4/24 at 1008 hours, an observation and a concurrent interview was conducted with CNA 2. Resident 11 was observed in bed awake and the television was observed to be turned off. CNA 2 verified the observation. CNA 2 was asked if the facility provided any activities to Resident 11, she stated she had not seen the facility provided activities to Resident 11; however, when the resident's family member came in to visit Resident 11 in the evening, they provided music and turned on the television for Resident 11. Medical record review for Resident 11 was initiated on 4/2/24. Resident 11 was admitted to the facility on [DATE]. Review of Resident 1's H&P examination dated 10/7/23, showed Resident 11 had no capacity to understand and make decisions. Review of Resident 11's MDS dated [DATE], showed Resident 11 had severe cognitive impairment. Review of Resident 1's Activity assessment dated [DATE], showed Resident 11's current activity preference which required 1:1 staff assistance (one resident to one staff) with cards and other games, exercise/sports, reading writing, spiritual religious, and talking conversing. Resident 11 was able to independently participate in listening to music and watching television. Further review of the activity assessment showed Resident 11 required prompts and cues to increase participation. Review of Resident 11's Care Plan dated 10/5/23, showed a problem addressing little or no involvement in the activities. The interventions included activities department to provide room visit with the resident's activity of interest and to provide sensory stimulation three times a week. The care plan interventions included activities to provide materials to assist with independent activities. Review of Resident 11's Activity Attendance Record for March and April 2024 showed there was no activity provided from 4/1to 4/4/24; and in March 2024, Resident 1 was mostly provided with beauty social, educational/current events, hand massage/manicure, and movie on the television on 3/7, 3/9, 3/11, 3/12, 3/19, 3/21, and 3/25/24. Review of the Activity Attendance Record for March 2024 showed Resident 11 were provided with room visits and mostly provided sensory stimulation and spiritual/religious/hymns on 3/4, 3/5, 3/8, 3/14, 3/15, 3/18, 3/23, and 3/26/24. Further review of the Activity Attendance Record for March 2024 did not show if Resident 11 was provided with any activity on 3/1, 3/2, 3/3, 3/6, 3/10, 3/13, 3/16, 3/17, 3/20, 3/22, 3/24, 3/27, 3/28, 3/29, 3/30, and 3/31/24. On 4/4/24 at 1440 hours, an observation and concurrent interview was conducted with the Activity Director. Resident 11 was observed lying in bed awake and staring at the wall, television was not observed to be on, or any in-room sensory stimulation was observed. The Activity Director verified the observation and above findings. The Activity Director stated Resident 11 required daily activities and the preferred activity should have been provided to Resident 11 as identified in activity assessment and care plan. On 4/4/24 at 1626 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of the CDC's Infection Control - Catheter-Associated Urinary Tract Infections (CAUTI) 2009 showed Proper Techniques fo...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of the CDC's Infection Control - Catheter-Associated Urinary Tract Infections (CAUTI) 2009 showed Proper Techniques for Urinary Catheter Maintenance included changing indwelling catheters or drainage bags at routine, fixed intervals is not recommended. Rather, it is suggested to change catheters and drainage bags based on clinical indications such as infection, obstruction, or when the closed system is compromised. Review of the facility's P&P titled Catheter Care, Urinary revised on 9/2014 showed the purpose of the procedure is to prevent catheter-associated urinary tract infections. The P&P showed changing the indwelling catheters or drainage bags at routine, fixed intervals is not recommended. Rather, it is suggested to change catheters and drainage bags based on clinical indications such as infection, obstruction, or when the closed system is compromised. Medical record review for Resident 20 was initiated on 4/2/24. Resident 20 was admitted to the facility on [DATE]. Review of Resident 20's medical record showed a physician's order dated 11/7/23, for Resident 20 to have an indwelling urinary catheter with a size 20 Fr/10 ml and to change the Foley catheter as needed if removed or blocked, and may irrigate the Foley catheter with 80 ml sterile water as needed if clogged. Further review of Resident 20's medical record showed a physician's order dated 11/7/23, to change the Foley catheter bag every week on Sunday. Review of Resident 20's March 2024 eTAR showed the Foley catheter bag was changed weekly on Sundays for the following dates: - 3/3/24 - 3/10/24 - 3/17/24 - 3/24/24 - 3/31/24 On 4/4/24 at 0943 hours, a concurrent interview and medial record review was conducted with the IP. The IP verified Resident 20 had routine orders to change the Foley catheter bag weekly on Sunday. The IP denied Resident 20 was assigned to a urologist and was following the physician's orders to change the Foley catheter bag weekly on Sunday. The IP acknowledged the weekly Foley catheter bag changes increased the risk for infection. On 4/4/24 at 1109 hours, a concurrent interview and medical record review was conducted with the DON. The DON verified Resident 20 had an indwelling urinary catheter size 20 Fr/10 ml. The DON stated the indwelling catheter bags and indwelling catheters should be changed out as needed to help reduce the risk for infection. Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure two of two residents reviewed for the use of indwelling urinary catheter (Residents 20 and 35) were provided with the necessary indwelling urinary catheter care to prevent UTI. The facility failed to ensure Resident 20's indwelling urinary catheter orders followed the CDC's guidelines. These failures had the potential to put Residents 20 and 35 at risk for UTI. Findings: Review of the facility's P&P titled Catheter Care, Urinary revised September 2014 showed the following information should be recorded in the resident's medical record: - The date and time that catheter care was given. - The name and title of the individual(s) giving the catheter care. - All assessment data obtained when giving catheter care. - Character of urine such as color (straw-colored, dark or red), clarity (cloudy, solid particles, or blood), and odor. - Any problems noted at the catheter-urethral junction during perineal care such as drainage, redness, bleeding, irritation, crusting, or pain. - Any problems or complaints made by the resident related to the procedure. - How the resident tolerated the procedure. - If the resident refused the procedure, the reason(s) why and the intervention taken. - The signature and title of the person recording the data. 1. During initial tour of the facility on 4/2/24 at 0844 hours, Resident 35 was observed with an indwelling urinary catheter hanging on the right side of her bed with a blue privacy bag. The indwelling urinary catheter tubing was observed with urine which appeared cloudy and had while particles. Medical record review for Resident 35 was initiated on 4/3/24. Resident 35 was readmitted to the facility on [DATE]. Review of Resident 35's H&P examination dated 5/10/23, showed Resident 35 had the capacity to understand and make decisions. Review of Resident 35's Physician's Orders for April 2024, showed the following physician's orders: - dated 2/22/24, Foley catheter 18 Fr/10 ml to gravity drainage for wound healing. Change monthly and as needed if removed or blockage. May irrigate the Foley catheter with 100 ml of sterile water as needed if clogged. - dated 3/17/24, may flush the Foley catheter with normal saline 250 ml three times a day as needed. Review of Resident 35's TAR (Treatment Administration Record) for March and April 2024 did not show documentation of the indwelling urinary catheter care. Review of Resident 35's Comprehensive Plan of Care showed a problem care area for the Foley catheter dated 2/22/24, with an intervention for catheter care every shift and as needed. Review of Resident 35's General Nurses Notes from 3/31-4/2/24, did not show documented evidence an indwelling urinary catheter care was provided every shift to the resident. Review of Resident 35's Resident Care Details showed the following: - dated 3/27, 3/29, 3/30, and 4/2/24, an indwelling catheter care was provided at 0700 hours and 2300 hours. - dated 3/28/24, an indwelling catheter care was provided at 0700 hours. On 4/3/24 at 0828 hours, an observation and concurrent interview was conducted with CNA 2. CNA 2 verified Resident 35 had an indwelling urinary catheter with yellow and clear urine in the tubing. On 4/3/24 at 1051 hours, an interview and concurrent medical record review was conducted with LVN 1. LVN 1 stated an indwelling urinary catheter care included peri-care, monitoring the fluid intake and urine output, and urine drainage every shift or as needed. LVN 1 stated the CNAs reported the urine output to the charge nurse at the end of the shift and the LNs (licensed nurses) recorded the amount of urine output. LVN 1 stated Resident 35's indwelling urinary catheter was used for wound management. LVN 1 verified there was no order for an indwelling urinary catheter care for Resident 35. LVN 1 further verified Resident 35's MAR for March and April did not show documentation an indwelling urinary catheter care was provided every shift for Resident 35. On 4/3/24 at 1150 hours, an interview and concurrent medical record review was conducted with the DON. The DON verified and acknowledged the above findings. The DON stated there should be a standing order for an indwelling urinary catheter care every shift or as needed to show the documentation indwelling urinary catheter care was provided every shift and as needed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and medical record review, the facility failed to ensure the nutrition needs were met for one o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and medical record review, the facility failed to ensure the nutrition needs were met for one of two residents reviewed for nutrition (Resident 32). * The facility failed to ensure Resident 32 was offered alternative when Resident 32 consumed less than 50% of his meal tray. This failure had the potential to compromise Resident 32's nutritional status. Findings. On 4/2/24 at 0802 hours, an interview was conducted with Resident 32. Resident 32 stated he had been losing weight; however, he thought the current weight was his ideal weight. Medical record review for the Resident 32 was initiated on 4/2/24. Resident 32 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 32's Vital Signs Grid dated 4/5/24, showed following weights: - 3/4/24, 174 lbs (pounds); - 2/26/24, 174 lbs; - 2/19/24, 168 lbs; - 2/12/24, 168 lbs; - 2/5/24, 168 lbs; and, - 1/5/24, 180 lbs. Review of Resident 32's MDS dated [DATE], showed Resident 32 was cognitively intact. Review of Resident 32's Physician Order dated 2/29/24, showed a physician's order for the resident's diet to liberalize diet to regular with large protein portion. On 4/2/24 at 1233 hours during the dinning observation, Resident 32 was observed eating his lunch in his room. The meal tray was observed with white bread with herbs, zesty lasagna, green beans, one banana, 8 oz (eight ounces) of boost, a cup of chicken noodle soup, a cookie, a cup of grape juice, and a cup of water. Resident 32 was observed eating one cup of chicken noodle soup, 8 oz of boost, a bite of cookie, and half banana. Resident 32 was not observed eating the main portion of the meal bread with herbs, zesty lasagna, green beans, a cup of grape juice and water. On 4/2/24 at 1255 hours, an observation and concurrent interview was conducted with the IP. The IP was observed asking Resident 32 if he was done with his meal, Resident 32 stated yes. The IP then was observed taking out the tray of Resident 32's meal. The IP verified Resident 32 ate less than 50% of his meal tray. The IP was not observed offering an alternative meal to Resident 32. On 4/2/24 at 1259 hours, a follow-up interview was conducted with the IP. The IP verified Resident 32 ate less than 50% of his meal tray and she did not offer alternatives to the Resident 32. The IP further stated she should have offered the alternatives to the Resident 32 when he ate less 50% of his meal tray. The IP then was observed going back to Resident 32's room and offering alternative meal to Resident 32. On 4/4/24 at 0808 hours, an interview was conducted with the DON. The DON was informed of the above findings. The DON stated when taking the meal tray out and if the staff noticed the resident eating less than 50% of their meal tray, then the staff should offer an alternatives to the resident to maintain their nutritional status. The DON stated the IP should have offered the alternative meal to the Resident 32 when he ate less than 50% of his tray. On 4/5/24 at 1440 hours, a telephone interview was conducted with the RD. The RD was informed of the above findings and stated the staff in the facility should offer alternative meal when the resident ate less than 50% of any specific meal. Cross reference to F842 example #2
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility P&P review, and facility document review, the facility failed to ensure three of four ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility P&P review, and facility document review, the facility failed to ensure three of four sampled residents with GT (Residents 2, 9, and 36) were provided care as evidence by: * The facility failed to ensure CNA 6 worked within their scope of practice as shown on the facility's document titled Patient Care Assistant - CNA Job Description. * The facility failed to ensure Residents 2, 9, and 36's GT tubing were properly labeled. These failures posed the risk for negative outcomes for the residents with GT. Findings: Review of the facility's P&P titled Enteral Feedings - Safety Precautions revised 12/2011 showed all personnel responsible for preparing, storing and administering enteral nutrition formulas will be trained, qualified and competent in his or her responsibilities. The facility will remain current in and follow accepted best practices in enteral nutrition. The P&P further showed administration set changes include: a. Change administration sets for open-system enteral feedings at least every 24 hours b. Change administration sets for closed-system enteral feedings according to manufacture's instructions. Review of the facility's document titled Patient Care Assistant - CNA Job Description, undated, showed the Nursing Assistant assists the resident in performing activities of daily living, provides a clean and safe living environment, gathers data on the resident's physical and emotional state, and reports observations to the nurse in charge. The facility document further showed the standard of performance for CNA include performing routine patient care in accordance with Company and Center policies and nursing procedures. 1. Medical record review for Resident 9 was initiated on 4/2/24. Resident 9 was admitted to the facility on [DATE], and readmitted back to the facility on 5/20/23. Review of Resident 9's medical record showed a physician's order dated 5/20/23, showed the resident had a GT. Further review of Resident 9's medical record showed the resident was on GT feeding formula, Jevity 1.5 at 40 ml/hr via GT for 20 hours. On 4/2/24 at 0842 hours, a concurrent observation and interview was conducted with CNA 6. CNA 6 was observed turning off Resident 9's GT feeding machine. CNA 6 verified the finding and stated he turned off the GT feeding machine so that he could clean the resident. When asked if turning off GT feeding machines was within a CNA's scope of practice, CNA 6 stated no; however, he sometimes turned the GT feeding machine on and off to help the charge nurse when they were not available to turn on or off the GT feeding machine. On 4/4/24 at 0918 hours, an interview with the DSD was conducted. The DSD verified the CNA could not turn on or off the GT feeding machine and stated it was not within their scope of practice. The DSD stated the CNA needed to notify the charge nurses since the charge nurses monitored the residents on GT feeding to ensure they were receiving the complete dose of their feeding. On 4/4/24 at 1455 hours, an interview with the DON was conducted. The DON stated it was not within the CNA's scope of practice to turn on or off the GT feeding machine. The DON further stated only the license nurses were able to turn on or off the GT feeding machine. 2.a. Medical record review for Resident 2 was initiated on 4/2/24. Resident 2 was admitted to the facility on [DATE], and readmitted back to the facility on [DATE]. Review of Resident 2's medical record showed a physician's order dated 12/5/23, showed the resident had a GT. Further review of Resident 2's medical record showed the resident was on GT feeding formula, Fibersource HN 1.2 at 40 ml/hr via GT for 20 hours. On 4/2/24 at 0913 hours, an initial tour of the facility was conducted. Resident 2's GT tubing was observed with no label showing when it was changed. b. Medical record review for Resident 9 was initiated on 4/2/24. Resident 9 was admitted to the facility on [DATE], and readmitted back to the facility on 5/20/23. Review of Resident 9's medical record showed a physician's order dated 5/20/23, showed the resident had a GT. Further review of Resident 9's medical record showed the resident was on GT feeding formula, Jevity 1.5 at 40 ml/hr via GT for 20 hours. On 4/2/24 at 0918 hours, an initial tour of the facility was conducted. Resident 9's GT tubing was observed with no label showing when it was changed. c. Medical record review for Resident 36 was initiated on 4/2/24. Resident 36 was admitted to the facility on [DATE]. Review of Resident 36's medical record showed a physician's order dated 9/18/23, showed the resident had a GT. Further review of Resident 36's medical record showed the resident was on GT feeding formula, Jevity 1.5 at 50 ml/hr via GT for 20 hours. On 4/2/24 0936 hours, an initial tour of the facility was conducted. Resident 36's GT tubing was observed with no label showing when it was changed. On 4/2/24 at 0950 hours, a concurrent observation and interview was conducted with LVN 2. LVN 2 verified Residents 2, 9, and 36 had GT. LVN 2 further verified Residents 2, 9, and 36's GT tubing were not labeled. LVN 2 stated GT tubing should be labeled to ensure the tubing was changed daily. On 4/4/24 at 1455 hours, an interview with the DON was conducted. The DON stated her expectation for the charge nurses caring for the residents on GT was to change out the GT feeding, syringe, and tubing every 24 hours; and label and date the feeding, syringe, and tubing. On 4/5/24 at 1550 hours, an interview with the DON was conducted. The DON acknowledged above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of the facility's P&P titled Oxygen Administration revised on 10/2010 showed to discard used supplies into designated ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of the facility's P&P titled Oxygen Administration revised on 10/2010 showed to discard used supplies into designated containers. Medical record review for Resident 2 was initiated on 4/2/24. Resident 2 was admitted to the facility on [DATE], and readmitted back to the facility on [DATE]. Review of Resident 2's medical record showed a physician's order dated 12/5/23, to administer oxygen at 2 LPM continuously via nasal cannula and may suction as needed. On 4/2/24 at 0913 hours, an initial observation of the facility was conducted. Resident 2 was observed with 2 LPM oxygen via nasal cannula with no oxygen bag noted. Further observation showed a suction machine canister with white liquid secretion and suction machine bag not dated. On 4/2/24 at 0931 hours, a concurrent observation and interview was conducted with LVN 2. LVN 2 stated Resident 2 was on continuous oxygen at 2 LPM via nasal cannula. LVN 2 verified Resident 2 did not have an oxygen bag to store the nasal cannula if Resident 2 went to an appointment using a portable oxygen tank. LVN 2 further verified Resident 2's suction machine bag was not dated and the suction machine canister was observed with white liquid secretions. LVN 2 stated Resident 2 should have an oxygen bag and a suction machine bag properly dated and labeled to ensure respiratory materials were changed out on a weekly basis. LNV 2 also stated the suction machine canister should have been replaced once it was used to ensure infection control was maintained. On 4/4/24 at 1455 hours, an interview with the DON was conducted. The DON stated oxygen bags should be labeled with a date and changed out weekly on Fridays. The DON stated the suction machine canisters were discarded after every use to prevent bacterial from growing and for infection control. On 4/5/24 at 1550 hours, an interview was conducted with the DON. The DON acknowledged above findings. Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary respiratory care services for two of three residents reviewed for respiratory care (Residents 2 and 17). * The facility failed to provide oxygen therapy as per the physician's order for Resident 17. * The facility failed to ensure Resident 2's suction machine canister was discarded after use and failed to ensure an oxygen bag was available and suction machine bag was dated. These failure posed the risk for residents' safety and respiratory related complications including infection. Findings: Review of the facility's P&P titled Oxygen Administration revised October 2010 showed to verify that there was a physician order for the procedure and to review the physician's orders or facility protocol for oxygen administration. Medical record review for Resident 17 was initiated on 4/2/24. Resident 17 was admitted to the facility on [DATE], and readmitted on [DATE]. On 4/2/24 at 0910 hours, an observation, interview, and concurrent medical record review for Resident 17 was conducted with LVN 2. Resident 17 was observed lying in bed and receiving oxygen at 3 LPM (liters per minute)via nasal cannula. LVN 2 verified the observation and acknowledged Resident 17 was receiving oxygen at 3 LPM. LVN 2 acknowledged Resident 17 was receiving oxygen at 3 LPM instead of 2 LPM as ordered by the physician. Review of the Resident 17's Physician Order List dated 1/19/24, showed an order to administer oxygen at 2 LPM via nasal cannula continuously. However, during the above observation, Resident 17 was on oxygen at 3 LPM via nasal canula. On 4/4/24 at 0808 hours, an interview was conducted with the DON. The DON verified and acknowledged the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the ongoing as...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the ongoing assessment before, during, and after dialysis treatments for one of one resident reviewed for dialysis services (Resident 10) was conducted as evidenced by: * Resident 10's dialysis communication forms dated 4/2 and 4/4/24, were incomplete. This failure had the potential of not identifying negative outcomes for the dialysis resident (Resident 10). Findings: Review of the facility's P&P titled Hemodialysis Access Care revised on 9/2010 showed documentation included: 1. Location of the catheter 2. Condition of the dressing (interventions if needed) 3. If dialysis was done during the shift 4. Any part of the report from dialysis nurse post-dialysis being given 5. Observations post-dialysis Medical record review for Resident 10 was initiated on 4/5/24. Resident 10 was admitted to the facility on [DATE]. Review of Resident 10's physician's order dated 2/1/24, showed Resident 10 had dialysis on Tuesdays, Thursdays, and Saturdays. Review of Resident 10's dialysis care plan dated 2/2/24, showed an intervention to check the resident's shunt for bruit and thrill on the LUA QS (left upper arm every shift). Further review of Resident 10's medical record showed the dialysis communication forms dated 4/2 and 4/4/24, were incomplete. On 4/5/24 at 1119 hours, a concurrent interview and medical record review with the IP was conducted. The IP stated Resident 10 had an AV shunt to the left upper arm. The IP verified Resident 10's dialysis communication form dated 4/2/24, under the section titled Dialysis Unit on the Access Site Assessment was left blank. The IP further verified Resident 10's dialysis communication form dated 4/4/24, under the section titled Post Dialysis Assessment #2 showed the assessments of the bruit and thrill were blank. The IP stated the Dialysis Unit completed the section titled Dialysis Unit while the resident was at the dialysis center and should have answered the Access Site Assessment question. The IP stated the nurses would contact the dialysis center to complete. The IP further stated the nurses assessed the dialysis residents upon return from the dialysis center every four hours for a total of three assessments. The IP verified the nurses did not show documented evidence the bruit and thrill were assessed on the second assessment post dialysis dated on 4/4/24. The IP stated assessing the bruit and thrill were important to ensure the resident's dialysis site was still working and accessible. On 4/5/24 at 1550 hours, an interview with the DON was conducted. The DON acknowledged the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary ph...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services to meet the needs of residents. The emergency kit for the facility's oral medications was not replaced in a timely manner. This failure had the potential for to contribute to a decreased availability of medications in an emergency. Findings. Review of the facility's P&P titled Availability and Use of Emergency Medication Kits revised January 2020 showed the facility must notify pharmacy when an emergency kit was opened and needs replacement. Further review of the P&P showed the pharmacy will then replace the open kit on the next working day. On 4/3/24 at 1518 hours, during the inspection of Medication Storage room [ROOM NUMBER] with the IP, the emergency kit for the oral medications was observed to be locked with a white zip tie. The IP stated the emergency kit locked with white zip tie was once opened and meant to alert staff it needed to be replace. The Emergency kit dose slip inside the emergency kit showed the medication levofloxacin 250 mg (antibiotic) was removed on 3/30/24. The IP verified the observation and stated the emergency kit was opened since 3/30/24. The IP stated the staff who opened the emergency kit should have notified the pharmacy immediately after opening and the pharmacy should replace the emergency kit within 72 hours. On 4/3/24 at 1615 hours, a telephone interview was conducted with the Pharmacy Technician. The Pharmacy Technician stated the staff in the facility should inform the pharmacy immediately after opening the emergency kit and the pharmacy to replace the emergency kit the next day. The Pharmacy Technician verified the pharmacy did not receive the notification for the oral emergency kit to be replaced in the facility when it was opened on 3/30/24, he stated he received the call from the facility for the oral emergency kit replacement on 4/3/24 around 1500 hours (four days after opening the emergency kit). On 4/4/24 at 0808 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the Pharmacy Consultant's recommendations were acted upon for two of five residents reviewed for unnecessary medications (Residents 22 and 32). * The facility failed to ensure the Pharmacy Consultant's recommendation to provide duration of the therapy for enoxaparin (its brand name, Lovenox, an anticoagulant used to decrease the clotting ability of the blood) for Resident 22 was acted upon. This failure had the potential to put Resident 22 at risk for adverse consequences related to the medication. * The failed to ensure the physician provided a rational when no action was taken for the Pharmacy Consultant's recommendation if clinically feasible to provide a duration of therapy for Lovenox for Resident 32. These failures had the potential to put Residents 22 and 32 at risk for adverse consequences related to the medication. Findings: 1. Medical record review for Resident 22 was initiated on 4/3/24. Resident 22 was readmitted to the facility on [DATE]. Review of Resident 22's H&P examination dated 3/21/24, showed Resident 22 had the capacity to understand and make decisions. Review of Resident 22's Physician's Orders for April 2024 showed a physician's order dated 3/19/24, to administer enoxaparin (Lovenox) 40 mg/0.4 ml syringe injection subcutaneously (injections given into the fat under the skin) daily for deep vein thrombosis (DVT, a condition that occurs when a blood clot forms in a deep vein) prophylaxis. Review of Resident 22's MAR for April 2024 showed enoxaparin (Lovenox) was administered daily at 0900 hours. Review of Resident 22's Consultant Pharmacist's Medication Regimen Review for the month of February 2024 showed a recommendation dated 2/13/24, for Resident 22 if clinically feasible to provide a duration of therapy for Lovenox. Further review of Resident 22's medical record did not show documented evidence Resident 22's physician was notified or if the Pharmacy Consultant's recommendation for Lovenox was acted upon. On 4/5/24 at 0921 hours, an interview and concurrent medical record review was conducted with the DON. The DON verified and acknowledged the above findings. The DON stated she did not find documentation the Pharmacy Consultant's recommendation for Lovenox was followed up and if Resident 22's physician was notified by the recommendation and if he/she agreed or disagreed with the Pharmacy Consultant's recommendation to provided duration of therapy for Lovenox. 2. Review of the facility's P&P titled Medication Regimen Review revised May 2019 showed the following: - The consultant pharmacist preforms a medication regimen review (MRR) for every resident in the facility receiving medication upon admission and at least monthly thereafter, or more frequently if indicated. - The irregularity referred to the use of medication that was inconsistent with accepted pharmaceutical services standard of practice was not supported by medical evidence and or impedes or interferes with achieving the intended outcomes of pharmaceutical services. It may also include the use of medication without indication, without adequate monitoring, in excessive doses, and are in the presence of adverse consequences. - The attending physician to document in the medical record that irregularity have been reviewed and what (if any) action was taken to address it. - Consultant pharmacist provides the director of nursing services and medical director with a written signed and dated copy of all medication regimen report. - Copies of medication regimen review reports, including physician responses, are maintained as part of the permanent medical record. Medical record review for the Resident 32 was initiated on 4/2/24. Resident 32 was admitted to the facility on [DATE]. Review of Resident 32's Order Summary Report showed a physician's order dated 2/1/24, to administer Lovenox 40 mg per 0.4 ml, 0.4 ml subcutaneously (given into the subcutaneous fat under the skin) every day. Review of the Consultant Pharmacist's Medication Regimen Review for Resident 32 dated 3/1/24, showed if clinically feasible, to provide a duration of therapy for the prescribed lovenox medication for Resident 32. The document further showed a handwritten note continue as per MD. On 4/5/24 at 0819 hours, an interview and concurrent medical record review for Resident 32 was conducted with the DON. When the DON was asked how the facility informed the prescribing physician about the pharmacy consultant's recommendations, the DON stated she faxed the prescribing physician to inform of the pharmacy consultant's recommendation. The DON stated when she received the response back, she would follow up, then she would mark the medication regimen review form to indicate that it was done or verified. When asked about the pharmacy consultation's recommendation to provide a duration of therapy for the prescribed lovenox medication for Resident 32, the DON verified the handwritten note continue as per MD. The DON stated for Resident 32, she received response back from the resident's physician stating to continue same order on the same day of the medication regimen review date which was 3/1/24. The DON was asked if the physician provided the documented rational for not acting upon the pharmacy consultant's recommendations and continued the medication order as it was; the DON stated no, the MD did not provide the rational.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Medical record review for Resident 20 was initiated on 4/2/24. Resident 20 was admitted to the facility on [DATE]. Review of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Medical record review for Resident 20 was initiated on 4/2/24. Resident 20 was admitted to the facility on [DATE]. Review of Resident 20's H&P examination dated 11/7/23, showed Resident 20 had no capacity to understand and make decisions. Review of Resident 20's Physician's Orders for April 2024 showed the following physician's orders: - To administer quetiapine fumarate 25 mg one tablet by mouth twice daily for mood disorder M/B (manifested by)hallucinations dated 11/8/23. - To administer bupropion HCL SR 150 mg one tablet by mouth twice daily for depression M/B verbalization of feeling sad dated 11/7/23. - To monitor episodes of verbalization of hallucinations every shift dated 11/8/23. - To monitor episodes of verbalization of feeling sad every shift dated 11/7/23. Further review of Resident 20's medical record showed no documented evidence the AIMS assessment was completed for Resident 20's use of quetiapine and bupropion medications. On 4/4/24 at 1445 hours, a concurrent interview and medical record review was conducted with LVN 2. LVN 2 verified the above findings and stated the facility did not perform the AIMS assessment. LVN 2 further stated the AIMS assessment was to assess for the side effects of the antipsychotic medications. On 4/4/24 at 1455 hours, a concurrent interview and medical record review was conducted with the DON. The DON verified Resident 20 was receiving quetiapine and bupropion medications. The DON further verified the facility did not perform the AIMS assessment for Resident 20 and any of the residents with antipsychotic medications. The DON stated the facility would implement the AIMS assessment moving forward. Based on interview, medical record review, and facility P&P review, the facility failed to ensure the residents were free from the unnecessary psychotropic medications (any drug that affects brain activity associated with mental processes and behavior) for two of two residents reviewed for antipsychotic medications (Residents 20 and 35). * Resident 35 had an order for olanzapine (its brand name, Zyprexa, an antipsychotic medication). The facility failed to ensure Resident 35 was assessed for Abnormal Involuntary Scale (AIMS, a rating scale that was designed in the 1970s to measure involuntary movements known as tardive dyskinesia (TD) for the use of olanzapine (Zyrexa). * Resident 20 had an order for bupropion (Wellbutrin) (antidepressant medication) and quetiapine (Seroquel) (antipsychotic medication). The facility failed to ensure Resident 20 was assessed for abnormal involuntary movement using the AIMS (The Abnormal Involuntary Movement Scale) test for the use of bupropion and quetiapine medications. These failures had the potential for the residents to have adverse complications from the medications and the potential of not providing the correct data to the prescriber in order to adjust the dose of the psychotropic medications for the residents. Findings: Review of the facility's P&P titled Psychotropic Medication Use revised 7/2022 showed the use of any psychotropic medication is based on comprehensive review of the resident. This includes evaluation of the resident's signs and symptoms in order to identify underlying causes. Review of the facility's P&P titled Antipsychotic Medication Use revised July 2022 showed the nursing staff shall monitor for and report any of the following side effects and adverse consequences of antipsychotic medications to the attending physicians: d. Neurologic: akathisia, dystonia, extrapyramidal effects, akinesia, or tardive dyskinesia, stroke, or TIA. 1. Medical record review for Resident 35 was initiated on 4/3/24. Resident 35 was readmitted to the facility on [DATE]. Review of Resident 35's H&P examination dated 5/10/23, showed Resident 35 had the capacity to understand and make decisions. Review of Resident 35's Physician's Orders for April 2024 showed the following physician's orders: - dated 2/16/24, to administer Resident 35 olanzapine 5 mg tablet, one tablet by mouth at bedtime for schizoaffective disorder and depression. - dated 2/16/24, to document episodes of schizoaffective disorder as manifested by constantly yelling or calling for help and calling different people like her children and parents every shift for olanzapine use. - dated 2/26/24, to monitor for antipsychotic drug side effects every shift for the use of olanzapine. Review of Resident 35's MAR for the month of April 2024 showed Resident 35 was administered olanzapine 5 mg at 2100 hours daily. Further review of Resident 35's medical record did not show documented evidence the AIMS assessment was completed for the use of antipsychotic medication such as olanzapine. On 4/5/24 at 0752 hours, an interview and concurrent medical record review was conducted with RN 1. RN 1 verified the above findings. RN 1 stated AIMS was an assessment completed if there were side-effects of hypotension or Parkinsonism (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination). RN 1 verified there was no documentation the AIMS assessment was completed for Resident 35's use of olanzapine medication. On 4/5/24 at 0838 hours, an interview and concurrent medical record review was conducted with the DON. The DON verified the above findings. The DON stated the facility did not have a form to assess for AIMS. The DON stated moving forward, the facility would implement the assessment of AIMS in the residents with the use of antipsychotic medications.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medications were not left unattended on the medication cart for one of two residents ...

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Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medications were not left unattended on the medication cart for one of two residents reviewed for medication administration (Resident 3). This failure had the potential for medication diversion. Findings: Review of the facility's P&P titled Storage of Medication revised April 2019 showed the drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light and humidity controls. Further review of the P&P showed to not leave medications unattended on the medication cart. On 4/3/24 at 0845 hours, a medication pass observation was conducted with LVN 2. LVN 2 was observed preparing the following medications for Resident 3: - Amantadine (medication to treat Parkinson's disease) 50 mg/ml 5 ml; - Decousate sodium (stool softer) two tablets;. - Rivastigiminie 9.5 mg (medicine to treat dementia) transdermal system (a technique that provides drug absorption via the skin); - Oxybutynin 50 mg (a medicine used to treat symptoms of an overactive bladder) one tablet; - Carbidopa levodepa (medication to treat Parkinson disease) 10-100 mg one tablet; - Vitamin D3 25 mcg two tablets; - Vitamin C- 500 mg two tablets; - Multivitamin with minerals one tablet; and - Potassium Chloride 20 meq/15 ml, mixed with 120 ml of water. LVN 2 crushed the tablets separately, mixed each crushed medications with 5 mls of water in a medication cup and put it in a tray. LVN 2 then left the tray with prepared medications unattended on the medication cart to look for overbed table. LVN 2's medication cart was parked in the hallway where the staff, visitors, and residents passed through. LVN 2 went back to the medication cart and took the tray with the medications to the bedside. On 4/4/24 at 0935 hours, an interview was conducted with LVN 2. When asked about the medications left on top of the medication cart, LVN 2 acknowledged her actions and stated she should not have left the medications unattended. On 4/4/24 at 0808 hours, an interview was conducted with the DON. The DON was informed and acknowledged above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected 1 resident

Based on observation, interview, facility P&P review, and facility document review, the facility failed to ensure the puree recipes and renal and CCHO menus were followed for three residents (Resident...

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Based on observation, interview, facility P&P review, and facility document review, the facility failed to ensure the puree recipes and renal and CCHO menus were followed for three residents (Residents 11, 18, and 35) with puree diet, two of four residents (Residents 11 and 18) with a puree renal diet, and 10 of 32 residents (Residents 5, 10, 11, 13, 16, 17, 18, 28, 29, and 35) on CCHO diet as evidenced by: * The facility failed to ensure the puree recipes were followed. * The facility failed to ensure two residents (Residents 11 and 18) on a renal pureed diet did not receive roasted red potatoes. * The facility failed to ensure the residents with a CCHO diet (Residents 5, 10, 11, 13, 16, 17, 18, 28, 29, and 35)received plain ice cream as shown on the Spring Cycle Menu Week 1 dated for 4/3/24. These findings had the potential for the residents on special diets to not receive the adequate nutritional and caloric intake as recommended on the recipes and menus. Findings: 1. Review of the facility's P&P titled Standardized Recipes revised 4/2007 showed standardized recipes shall be developed and used in the preparation of foods. The P&P further showed only tested, standardized recipes will be used to prepare food and the Food Services Manager will maintain the recipe file and make it available to Food Services staff as necessary. Review of the undated Healthcare menus Direct, L.L.C.'s Recipe: Pureed Meats, showed step number two was to puree on low speed to a paste consistency before adding any liquid. The recipe also showed meat per recipe for servings for six, 12, and 24. a. Review of the Spring Cycle Menu Week 1 dated 4/3/24, showed the Regular menu included roast turkey with Bernaise sauce, herb roasted red potatoes, rosemary cauliflower and peas, parsley sprig, fresh green salad, dressing, sherbet, and milk. Review of the facility's Physician Orders List dated 4/2/24, showed Residents 11, 18, and 35 were on a pureed diet. On 4/3/24 at 1102 hours, a concurrent observation and interview was conducted with the DSS. During the puree procedure observation, the DSS stated he was preparing the puree foods for four residents on pureed diets and was following the Recipe: Pureed Meats for six servings. The DSS was observed adding 300 ml turkey broth into a blender and four three-ounce turkey slices prior to blending together. Review of the Recipe: Pureed Meats showed for six servings required six slices of meat. The recipe further showed to puree meat on low speed to a paste consistency before adding any liquids. The DSS verified the above findings. On 4/4/24 at 1317 hours, an interview with the RD was conducted. The RD stated the recipe for pureed meat for a six servings and directions were not followed. The RD further stated she expected the DSS to follow the recipe. b. On 4/3/24 at 1102 hours, a concurrent observation and interview was conducted with the DSS. During the puree food preparation observation, the DSS stated he was preparing the pureed roasted red potatoes. The DSS was observed using the Recipe: Pureed Vegetables instead of the Recipe: Pureed Starch (Rice, Pasta, Potatoes). The DSS verified the findings and stated he used the recipe for pureed vegetables for the red potatoes. On 4/4/24 at 1317 hours, an interview with the RD was conducted. The RD stated the roasted red potatoes should follow under pureed starch. The RD stated the DSS should have followed the recipe for pureed starch instead of pureed vegetables when making the pureed roasted red potatoes. 2. Review of the facility's P&P titled Menus revised 10/2017 showed menus meet the nutritional needs of residents in accordance with the recommended dietary allowances of the Food and Nutrition Board (National Research Council and National Academy of Sciences). The P&P further showed menus provide a variety of foods from the basic daily food groups and indicate standard portions at each meal. Review of the Spring Cycle Menu Week 1 dated 4/3/24, showed the renal diet should receive brown rice with margarine and wheat bread. Review of the Recipe: Herb Roasted Red Potatoes for Week 1 Wednesday showed for renal diet, do not give. On 4/3/24 at 1255 hours, a concurrent observation and interview was conducted with the DSS. During the tray line observation, the DSS stated two of four residents had pureed renal diet orders. The DSS was observed plating pureed roasted red potatoes for Residents 11 and 18 on pureed renal diet. The DSS verified the menu for renal diet showed brown rice with margarine and wheat bread. The DSS further verified Residents 11 and 18 did not receive brown rice with margarine and wheat bread on their meal tray. The DSS stated the facility did not have brown rice and substituted with white rice instead; however, they should have followed the recipe. On 4/4/24 at 1317 hours, an interview with the RD was conducted. The RD stated the potatoes had higher potassium content. The RD stated the spreadsheet for renal diet should have been followed and Residents 11 and 18 should have received brown rice and wheat bread as shown. 3. Review of the Spring Cycle Menu Week 1 dated 4/3/24, showed the regular CCHO menu included roast turkey with Bernaise sauce, herb roasted red potatoes, rosemary cauliflower and peas, parsley sprig, fresh green salad, dressing, plain ice cream, and milk. Review of the facility's Physician Orders List dated 4/2/24, showed Residents 5, 10, 11, 13, 16, 17, 18, 28, 29, and 35 had the physician's orders for CCHO diets. On 4/3/24 at 1102 hours, during the trayline observation, the Dietary Aide verified she served all of the residents with CCHO diets with sherbert, instead of the plain ice cream listed on the Spring Cycle Menu Week 1. The Dietary Aide stated she should have followed the menu. On 4/4/24 at 1317 hours, an interview with the RD was conducted. The RD stated the DSS should have followed the menu for CCHO diets. On 4/5/24 at 1550 hours, an interview with the DON was conducted. The DON acknowledged all of the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected 1 resident

Based on observation, interview, facility P&P review, and facility document review, the facility failed to ensure the food test tray was prepared in an appetizing temperature as evidenced by: * Test t...

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Based on observation, interview, facility P&P review, and facility document review, the facility failed to ensure the food test tray was prepared in an appetizing temperature as evidenced by: * Test tray temperatures were below the recommended temperature for hot meats, vegetables, and potatoes. * Three of 38 residents (Residents 12, 26, and 32) had complained the food was cold These failures posed the risk for not providing palatable and appetizing food for the residents receiving a meal tray from the kitchen. Findings: Review of the facility's P&P titled Food Preparation and Service dated 4/2019 showed fresh, frozen, or canned fruits and vegetables are cooked to a holding temperature of 135 degrees Fahrenheit. The P&P showed the danger zone for food temperatures is between 41 degrees Fahrenheit and 135 degrees Fahrenheit and the longer foods remain in the danger zone the greater the risk for growth of harmful pathogens. Therefore, PHF must be maintained below 41 degrees Fahrenheit or above 135 degrees Fahrenheit. 1. Review of the Spring Cycle Menu Week 1 dated for 4/3/24, showed the regular menu included roast turkey with Bernaise sauce, herb roasted red potatoes, rosemary cauliflower and peas, parsley sprig, fresh green salad, dressing, sherbet, and milk. On 4/3/24 at 1358 hours, a concurrent interview and test tray of the regular menu was conducted with the DSS, CNA 5, and four surveyors were present. The DSS checked and verified the following temperatures: * Roast Turkey with Bernaise sauce - 102 degrees Fahrenheit * [NAME] cauliflower and peas - 102 degrees Fahrenheit * Herb roasted red potatoes - 103 degrees Fahrenheit * Coffee - 136 degrees Fahrenheit * Sherbet - 14 degrees Fahrenheit The DSS and CNA 5 verified the temperature of the turkey, cauliflower and peas, and herb roasted red potatoes were not hot. On 4/4/24 at 1317 hours, an interview with the RD was conducted. The RD stated holding temperatures for hot foods including meats, vegetables, and potatoes should be over 140 degrees Fahrenheit. The RD verified the test tray temperatures of 102 and 103 degrees Fahrenheit was below the recommended temperatures for a hot meal tray. The RD stated residents may not like the food if it's cold and not palatable. Furthermore, the RD stated potential weight loss could occur if the residents do not eat, which can lead to potential weight loss. 2. On 4/2/24 at 0802 hours, an interview with Resident 32 was conducted. Resident 32 stated he received a french fries that was still frozen inside. On 4/2/24 at 0836 hours, an interview with Resident 12 was conducted. Resident 12 stated with concerns with the food temperature and variety. On 4/2/24 at 1040 hours, an interview with Resident 26 was conducted. Resident 26 stated with concerns with the food being cold when the meal trays were delivered late. On 4/4/24 at 1317 hours, an interview with the RD was conducted. The RD acknowledged three of 38 residents had complaints of their food being cold. The RD stated the hot foods should be kept hot and cold foods kept cold.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical record for three o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical record for three of 14 final sampled residents (Residents 26, 32, and 35) was complete and accurate. * The facility failed to ensure an active physician's orders for Resident 26 to continue no weight bearing status to the left upper extremity and to continue to use a left arm sling for support were discontinued. * The facility failed to ensure Resident 35's physician's order for Dulcolax (laxative) medication was accurate. These failures had the potential for the resident's accurate clinical status not being available and communicated to care team. Findings: Review of the facility's P&P titled Charting and Documentation revised July 2017 showed all services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, functional, or psychosocial condition, shall be documented in the resident's medical record. The medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care. Documentation in the medical record will be objective (not opinionated or speculative), complete, and accurate. 1. Medical record review for Resident 26 was initiated on 4/2/24. Resident 26 was readmitted to the facility on [DATE]. Review of Resident 26's H&P examination dated 10/7/23, showed Resident 26 had the capacity to understand and make decisions. Review of Resident 26's Physician's Orders for April 2024 showed a physician's order dated 12/21/23, to continue the status of no weight bearing on Resident 26's left upper extremity, and to continue to use left arm sling for support. In addition, Resident 26 had a diagnosis for two-part displaced fracture of the surgical neck of the left humerus. On 4/4/24 at 0911 hours, Resident 26 was observed without a sling support to his left upper extremity. CNA 3 verified Resident 26 was not wearing a left upper extremity sling support. Resident 26 stated his orthopedic physician told him that he did not have to use the sling support eight days after his fall last December 10th. Resident 26 stated he had not worn his sling support since then. On 4/4/24 at 0918 hours, an interview and concurrent medical record review was conducted with the DON. The DON verified and acknowledged the above findings. The DON stated the active orders for Resident 26's no weight bearing status and sling support to the left upper extremities should had been discontinued. The DON stated she remembered the orders should be discontinued and the license nurses forgot to remove the orders. 2. Medical record review for Resident 35 was initiated on 4/3/24. Resident 35 was readmitted to the facility on [DATE]. Review of Resident 35's H&P examination dated 5/10/23, showed Resident 35 had the capacity to understand and make decisions. Review of Resident 35's Physician's Orders for April 2024, showed the following physician's orders: -dated 2/13/24, to administer bisacodyl (Dulcolax, a laxative stimulant medication) 10 mg suppository daily as needed if Milk of Magnesia (MOM, a laxative stimulant medication) was not effective for constipation. -dated 2/13/24, to administer Fleet Enema (a laxative stimulant medication) one bottle daily as need for constipation if Dulcolax suppository was ineffective. -dated 2/13/24, to administer docusate sodium (a stool softener medication) 100 mg tablet and give one tablet by mouth twice a day as needed for constipation. However, further review of Resident 35's Physician's Orders for April 2024 did not show an order for MOM. On 4/5/24 at 0752 hours, an interview and concurrent medical record review was conducted with RN 1. RN 1 verified the above findings. RN 1 stated the order was inaccurate. RN 1 stated the order should had been to administer MOM daily as needed and not the docusate sodium medication. On 4/5/24 at 1530 hours, the DON was informed and acknowledged the above findings. 3. Medical record review for the Resident 32 was initiated on 4/2/24. Resident 32 was admitted to the facility on [DATE], and readmitted on [DATE]. On 4/2/24 at 1233 hours, during dinning observation, Resident 32 was observed eating his lunch in his room. The meal tray was observed with white bread with herbs, zesty lasagna, green beans, one banana, 8 oz of boost, a cup of chicken noodle soup, a cookie, a cup of grape juice and a cup of water. Resident 32 was observed eating one cup of chicken noodle soup, 8 oz of boost, a bite of cookie and half banana. Resident 32 was not observed eating main portion of the meal bread with herbs, zesty lasagna, green beans, a cup of grape juice and water. On 4/2/24 at 1255 hours, an observation and a concurrent interview was conducted with the IP. The IP was observed asking Resident 32 if he was done with his meal, Resident 32 stated yes. The IP then was observed taking out the tray of Resident 32's meal. The IP verified Resident 32 ate less than 50% of his meal tray. The IP was not observed offering alternative meal to Resident 32. Review of Resident 32's Completed Care Details showed on 4/2/24 at 1332 hours, the percentage of lunch eaten by Resident 32 was documented as 100%. On 4/5/24 at 1456 hours, an interview and concurrent medical record review for Resident 32 was conducted with the IP. The IP verified the above findings and stated the CNA should not documented Resident 32 ate 100% of their lunch, when they did not observe the amount of the lunch eaten by Resident 32 on 4/2/24. The IP stated she should have documented lunch amount eaten by Resident 32 on 4/2/24. On 4/5/24 at 1510 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings. Cross reference to F692.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0849 (Tag F0849)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the hospice an...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the hospice and facility staff worked collaboratively together in the plan of care for two of three hospice residents (Residents 20 and 36) as per the hospice contract agreement. This failure had the potential of Residents 20 and 36 to not receive hospice care as per the hospice agreement. Findings: 1. Medical record review for Resident 20 was initiated on 4/2/24. Resident 20 was admitted to the facility on [DATE]. Review of Resident 20's H&P examination dated 11/7/23 showed Resident 20 had nocapacity to understand and make decisions and goals for comfort care. Review of Resident 20's Physician's Orders for April 2024 showed an order dated 11/7/23, to admit the resident to the facility under Hospice A. Review of Hospice A Contract Agreement dated 11/6/23, showed if providers schedule service specific IDT meetings, they will allow the agency personnel to participate in these and notify the agency of the scheduled dates of these meetings. All participants will be subject to patient confidentiality policy per this agreement. The agreement further showed both the plan of care and the nursing care plan developed by the agency will be part of the patients record in the facility. Both of these will be developed in collaboration with the agency and facility staff. The facility staff will notify the agency if there are any changes in the plan of care or the nursing care plan and make copies of these changes available to the agency personnel. On 4/4/24 at 0919 hours, a concurrent interview and medical record review with the IP was conducted. The IP verified Resident 20 was under Hospice A services. Review of Resident 20's care plans showed no documented evidence the hospice care team reviewed or acknowledged Resident 20's care plans. The IP stated since the hospice care team was also providing care to the hospice residents, they would also need to be updated and informed of the resident's care plans. On 4/5/24 at 1550 hours, an interview with the DON was conducted. The DON acknowledged above findings. 2. Medical record review for Resident 36 was initiated on 4/2/24. Resident 36 was admitted to the facility on [DATE]. Review of Resident 36's H&P examination dated 11/7/23, showed Resident 36 had no capacity to understand and make decisions. Review of Resident 36's Physician's Orders for April 2024, showed an order dated 9/1/23, to admit the resident to the facility under Hospice B. Review of Hospice B Certification of Terminal Illness dated 3/13/24, showed to continue to provide comfort measures per the hospice protocol. On 4/4/24 at 0919 hours, a concurrent interview and medical record review with the IP was conducted. The IP verified Resident 36 was under Hospice B services. The IP also verified the care plans for Resident 36 was not signed off by the hospice care team. The IP could not show documented evidence the hospice care team was aware of new and updated care plans for Resident 36. Further review of Resident 36's medical record showed the Quarterly IDT note dated 1/23/24, showed no documented evidence the hospice staff had participated in the IDT. The IP stated the hospice care team should be part of the IDT meetings and review of the care plans to ensure they and the facility were in agreeance of the resident's plan of care. On 4/4/24 at 1455 hours, an interview with the DON was conducted. The DON stated her expectation for hospice was for the hospice care team to participate in the IDT meetings during admission, quarterly, annually, and PRN (as needed) upon request by the resident's family member. The DON also verified the hospice care team did not sign the care plans after reviewed and agreed upon. On 4/5/24 at 1550 hours, an interview with the DON was conducted. The DON acknowledged the above findings. Cross reference to F684.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0909 (Tag F0909)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of facility's document titled Side Rail Order undated, showed Resident 9 with left ½ (half) SR (Side Rail) Padd...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of facility's document titled Side Rail Order undated, showed Resident 9 with left ½ (half) SR (Side Rail) Padded. Review of facility's document titled Bed Inspection (Measurement) dated 1/3/24 showed Bed Number 27 was assigned to Resident 9 and showed failed on Zone 6 measurement. Further review of Resident 9's medical record showed the resident had consent for padded left side rail dated 9/14/23. On 4/2/24 at 0842 hours, an initial tour of the facility was conducted. Resident 9 was observed in bed with padded left side rail. Resident 9 was observed able to move the upper extremities. Medical record review for Resident 9 was initiated on 4/2/24. Resident 9 was admitted to the facility on [DATE] and readmitted back to the facility on 5/20/23. On 4/4/24 at 1602 hours, a concurrent interview and facility document review with the Administrator was conducted. The Administrator verified Resident 9's side rail had failed Zone 6 measurement as documented on the facility document titled Bed Inspection (Measurement) dated 1/3/24. When asked if an intervention was conducted on the failed Zone 6 measurement, the Administrator stated the facility did not perform further interventions after a failed Zone 6 measurement for Resident 9's side rails was observed. The Administrator further stated he did not notify the maintenance staff or ask maintenance to reassess the failed Zone 6 measurement and side rails. Moreover, the Administrator stated the facility would have to replace Resident 9's bed frame to ensure Zone 6 measurement did not fail. On 4/5/24 at 1550 hours, an interview with the DON was conducted. The DON acknowledged the above findings. Cross reference to F552 for example #1. Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to follow up when the residents' beds failed on the entrapment assessments zone for two of three residents reviewed for bed rails (Residents 9 and 32). * The facility failed to ensure Residents 9 and 32's side rails were reassessed after failed Zone 6 measurement was noted. This failure had the potential to negatively impact the residents resulting in possible entrapment, serious injury, and death. Findings: According to the Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment, the term entrapment describes an event in which a patient/resident is caught, trapped, or entangled in the space in or about the bed rail, mattress, or hospital bed frame. Patient entrapments may result in deaths and serious injuries. These entrapment events have occurred in openings within the bed rails, between the bed rails and mattresses, under bed rails, between split rails, and between the bed rails and head or foot boards. The population most vulnerable to entrapment are elderly patients and residents, especially those who are frail, confused, restless, or who have uncontrolled body movement. The seven areas in the bed system where there is a potential for entrapment are: - Zone 1: within the rail; - Zone 2: under the rail, between the rail supports or next to a single rail support; - Zone 3: between the rail and the mattress; - Zone 4: under the rail, at the ends of the rail; - Zone 5: between split bed rails; - Zone 6: between the end of the rail and the side edge of the head or foot board; and - Zone 7: between the head or foot board and the mattress end. Review of the facility's P&P titled Bed Safety revised on 12/2007, showed to prevent deaths/injuries from the beds and related equipment (including the frame, mattress, side rails, headboard, footboard, and bed accessories), the facility shall promote the following approaches: a. Inspection by maintenance staff of all beds and related equipment as part of the regular bed safety program to identify risks and problems including potential entrapment risks. Review of the facility's P&P titled Proper Use of Side Rails revised December 2016 showed an assessment will be made to determine the resident's symptoms, risk of entrapment and reason for using the siderails. When used for mobility or transfer, an assessment will include a review of the resident's: - Bed mobility; - Ability to change positions, transfer to and from bed or chair, and to stand and toilet; - Risk of entrapment from the use of side rails; and, - That the bed's dimensions are appropriate for the resident's size and weight. The P&P further showed when side rail usage is appropriate, the facility will assess the space between the mattress and side rails to reduce the risk for entrapment (the amount of safe space may vary, depending on the type of bed and mattress being used) and the resident will be checked periodically for safety relative to side rail use. Review of the facility's document titled Safety Assessment for Siderail Usage showed Zone 6 measurements was between the end of the rail and the side edge of the head or foot board or any V-shaped opening between the end of the rail and the head or foot board (risk of entrapment due to wedging). Review of the facility's undated document titled Side Rail Order showed the facility had 17 residents with the use of side rails, including Residents 9, and 32. 1. On 4/2/24 at 0824 hours, a concurrent observation and interview was conducted with Resident 32. Resident 32 was observed lying in bed, alert and awake, and bilateral half siderails was elevated. Resident 32 stated he did not use the siderails and was attached to the bed since he got admitted in the facility. On 4/4/24 at 0723 hours, a concurrent observation and interview was conducted with LVN 1. Resident 32 was observed alert, awake in bed with the bilateral half siderails was observed elevated. LVN 1 verified the observation. Medical record review for the Resident 32 was initiated on 4/2/24. Resident 32 was admitted to the facility on [DATE]. Review of Resident 32's Physician Orders showed an order dated 4/2/24, for bilateral ½ (half) side rails for mobility and repositioning. Review of the Resident 32's MDS dated [DATE], showed Resident 32 was cognitively intact. On 4/4/24 at 0833 hours, an interview and concurrent medical record review for Resident 32 was conducted with the IP. When asked about the bed inspection process, the IP stated she and the Administrator checked if there was a gap between the mattress and side rails, using the bed system measurement device annually. When asked if she and the Administrator inspected the bed when the side rails were initially ordered and installed, the IP stated facility only conducted the bed inspection annually. The IP stated when new resident gets admitted in the bed with siderails attached and if the resident request siderails to be elevated, then she looked back to the measurements and determine possible entrapment risk for the resident. Review of Bed Inspection (Measurements) dated 1/3/24 showed Bed #15. The IP verified Bed #15 corresponded to the bed Resident 32 was currently using, to which she and the Administrator checked the bedframe length, mattress length, mattress height, zone passed, and zone failed for the use of the siderails. Further review of the document showed Bed #15 failed Zone 6. In addition, the document did not show if the facility followed up to re-adjust the entrapment Zone 6 to reduce the risk of entrapment. Further review of Resident 32's medical record did not show if the facility followed up to re-adjust the entrapment Zone 6 to reduce the risk of entrapment for Resident 32. On 4/4/24 at 1346 hours, an interview and concurrent medical record review for Resident 32 was conducted with the Administrator. The Administrator verified Resident 32's bed (Bed#15) failed on the entrapment Zone 6. The Administrator stated Resident 32's bed failing Zone 6 meant there was a risk Resident 32's head might get entrapped in that zone. On 4/4/24 at 1604 hours, a follow up interview was conducted with the Administrator. The Administrator verified he did not follow up when Bed #15 failed in the entrapment Zone 6. The Administrator added he did not think the siderails could be re-adjusted and he had to buy a new bed. The Administrator further stated he would have the maintenance check the bed to see if he could readjust the Bed #15. On 4/4/24 at 1626 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings. Cross reference to F552, example #2
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0625 (Tag F0625)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Medical record review of Resident 38 was initiated on 4/05/24. Resident 38 was admitted to the facility on [DATE], and transf...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Medical record review of Resident 38 was initiated on 4/05/24. Resident 38 was admitted to the facility on [DATE], and transferred to the acute care hospital on 3/26/24. Review of Resident 38's MDS dated [DATE], showed Resident 38's cognitive skills for daily decision making were severely impaired. Review of Resident 38's Physician Discharge summary dated [DATE], showed Resident 38 was transferred to acute for GT placement. Review of Resident 38's Notice of Transfer / Discharge form dated 3/26/24, showed Resident 38 was to be transferred to the acute care hospital. Further review of the form failed to show the written notice of the bed hold was provided to Resident 38's responsible party. On 4/05/24 at 0922 hours, an interview and concurrent record review was conducted with Business Office Manager. The Business Office Manager verified Resident 38 was transferred to the acute hospital on 3/26/24. The Business Office Manager was asked to show the documentation that Resident 38 or the responsible party was notified in writing of the bed hold policy at the time of transfer to the acute care hospital. The Business Office Manager stated the facility did not have the bed hold notification to notify Resident 38 or responsible party of bed hold policy. On 4/05/24 at 0942 hours, an interview was conducted with DON. The DON verified there was no bed hold notification form to notify Resident 38 and/or responsible party of the bed hold. Based on interview, medical record review, and facility P&P review, the facility failed to notify five of five residents reviewed for bed hold notification (Residents 10, 22, 32, 35, and 38) of their rights to a bed hold (holding or reserving a resident's bed while the resident in the acute care hospital) policy upon transfer to the acute care facility. This failure had the potential for residents or their representatives to be unaware of his or her rights to request a bed hold upon transfer. Findings: Review of the facility's P&P titled Bed-Holds and Returns revised March 2017 showed prior to transfer and therapeutic leaves, the residents or resident representatives will be informed in writing of the bed-hold and return policy. The policy interpretation and implementation states that residents may return to and resume residence in the facility after hospitalization or therapeutic leave as outlined in this policy. Prior to transfer, written information will be given to the residents and the resident representative that explains in detail: a. The rights and limitations of the resident regarding bed-holds. b. The reserve bed payment policy as indicated by the state plan (Medicaid residents) c. The facility per diem rate required to hold a bed (non-Medicaid residents), or to hold a bed beyond the state bed-hold period (Medicaid residents); and d. The details of the transfer (per the Notice of Transfer). 1. Medical record review for Resident 10 was initiated on 4/2/24. Resident 10 was readmitted to the facility on [DATE]. Review of Resident 10's H&P examination dated 2/3/24, showed Resident 10 had the capacity to understand and make decisions. Review of Resident 10's Physician's Order dated 1/29/24, showed may transfer Resident 10 to Hospital A via 911 for further evaluation, and bed hold for seven days if admitted . Review of Resident 10's Notice of Transfer/discharge date d 1/29/24, showed Resident 10 was transferred to Hospital A. Review of Resident 10's General Nurses' Notes for January 2024 did not show documented evidence Resident 10 or his representative was provided information about the bed hold policy or their rights to request for bed hold upon transfer to an acute hospital. On 4/4/24 at 1102 hours, an interview was conducted with LVN 1. LVN 1 stated when a resident was transferred to the acute hospital, the licensed nurse prepared a packet containing the resident's medical information, notify the physician and receive an order to transfer the resident and a bed hold for seven days if the resident was admitted to the acute hospital. 2. Medical record review for Resident 22 was initiated on 4/3/24. Resident 22 was readmitted to the facility on [DATE]. Review of Resident 22's H&P examination dated 3/21/24, showed Resident 22 had the capacity to understand and make decisions. Review of Resident 22's Physician's Order showed the following orders: - dated 1/9/24, to transfer Resident 22 to Hospital B emergency department for left hip hemiarthroplasty (a surgical operation that replaces half of a joint with an artificial replacement and leaves the other part in its natural state), and bed hold for seven days if admitted . - dated 3/16/24, to transfer Resident 22 to Hospital B with orthopedic doctor (examines, diagnoses, and treats diseases and injuries to the musculoskeletal system) for left hip replacement due to broken hip and failed screws. Review of Resident 22's General Nurses' Notes for January and March 2024 did not show documented evidence Resident 22 or her representative was provided with the information about the bed hold policy or their rights to request for bed hold upon transfer to an acute hospital. On 4/4/24 at 1523 hours, an interview and concurrent medical record review was conducted with the MDS Nurse. The MDS Nurse verified the above findings. The MDS Nurse stated when a resident was transferred to the emergency department, the bed hold should be offered to the resident or resident's representatives. 3. Medical record review for Resident 35 was initiated on 4/3/24. Resident 35 was readmitted to the facility on [DATE]. Review of Resident 35's H&P examination dated 5/10/23, showed Resident 35 had the capacity to understand and make decisions. Review of Resident 35's Physician's Order, showed the following orders: - dated 10/3/23, to transfer Resident 35 to Hospital A and bed hold for seven days of admitted . - dated 2/7/24, to transfer Resident 35 to Hospital A for further evaluation and bed hold for seven days if admitted . Review of Resident 35's General Nurses' Notes for December 2023 and February 2024 did not show documented evidence Resident 35 or her representative was provided with the information about the bed hold policy or their rights to request for the bed hold upon transfer to an acute hospital. On 4/4/24 at 1317 hours, an interview and concurrent record review was conducted with the MDS Nurse. The MDS Nurse verified and acknowledged the above findings. On 4/5/24 0839 hours, an interview was conducted with the DON. The DON verified the above findings and stated the facility did not have a bed hold notification form and they only had a notice of transfer or discharge form that was completed when a resident was discharged from the facility. 4. Medical record review for Resident 32 was initiated on 4/2/24. Resident 32 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of the H&P examination dated 2/3/24, showed Resident 32 had the capacity to understand and make decisions. Review of the Resident 32's Physician Order dated 1/17/24, showed an order for bed hold for 7 days, Resident 32 was transferred to from medical appointment to acute care hospital. Review of the Resident 32's General Nurses Notes dated 1/ 17/24 at 1816 hours, showed the facility contacted Resident 32 on his cell phone to ask about the status of his medical appointment when he did not return to the facility, and Resident 32 informed facility that he was being admitted to the acute care hospital for his medical need. Further review of the progress notes showed Resident 32 was put on bed hold. Further review of Resident 32's medical record did not show if Resident 32 and/or their representative were provided with the written information regarding the facility's bed-hold policy. On 4/4/24 at 1415 hours, an interview and concurrent record review was conducted with the RN 1. RN 1 was not able to show if Resident 32 was provided with the written information regarding the facility's bed-hold policy when he was transferred to the acute care hospital on 1/17/24. On 4/4/24 at 1420 hours, an interview and concurrent record review was conducted with the SSD. The SSD verified the above findings and stated the facility did not provide Resident 32 and/or their responsible party the written information regarding the facility's bed-hold policy. On 4/4/24 at 1626 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 8. Medical record review for Resident 15 was initiated on 4/9/24. Resident 15 was admitted to the facility on [DATE]. Review of ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 8. Medical record review for Resident 15 was initiated on 4/9/24. Resident 15 was admitted to the facility on [DATE]. Review of Resident 15's Resident Immunization Record Form, (undated), showed Resident 15 declined the pneumonia vaccine on 1/8/16. Further review of Resident 15's medical record showed no documented evidence Resident 15 was educated on the risk and benefits of the pneumonia vaccine, provided a VIS (Vaccine Information Statement) handout from the CDC, signed a consent acknowledging a declination of the pneumonia vaccine. Review of Resident 15's Annual MDS dated [DATE], Section O, showed pneumococcal vaccine was offered and declined. 9. Medical record review for Resident 33 was initiated on 4/9/24. Resident 33 was admitted to the facility on [DATE]. Review of Resident 33's Resident Immunization Record Form, (undated), showed Resident 33 received a pneumonia vaccination on 2/10/23. However, the form did not show what type of pneumococcal vaccination was administered to Resident 33. Review of Resident 33's Physician's Telephone Order form showed Resident 33 had a physician's order to receive the Pneumovax 23 vaccine on 2/10/23. Review of Resident 33's Quarterly MDS dated [DATE], Section O, showed a yes response to pneumococcal vaccine was up to date. 10. Medical record review for Resident 18 was initiated on 4/9/24. Resident 18 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 18's Resident Immunization Record Form, (undated), showed Resident 18 received a pneumonia vaccine on 6/10/21. However, the form did not show what type of pneumococcal vaccination was administered to Resident 18. Review of Resident 18's physician Orders List showed Resident 18 had a physician's order to receive the Pneumovax 23 vaccine on 6/10/21. Review of Resident 18's Quarterly MDS dated [DATE], Section O, showed a yes response to pneumococcal vaccine was up to date. 11. Medical record review for Resident 31 was initiated on 4/9/24. Resident 31 was admitted to the facility on [DATE]. Review of Resident 31's Resident Immunization Record Form, (undated), showed Resident 31 received PPV on 6/4/21, outside of the facility. However, the form did not indicate what type of pneumonia vaccination was administered. Further review of Resident 31's Immunizations history form showed Resident 31 received the Pneumococcal conjugate PCV 13 on 6/4/21. Review of Resident 31's Quarterly MDS dated [DATE], Section O, showed a yes response to pneumococcal vaccine was up to date. On 4/9/24 at 1517 hours, a concurrent interview and medical record review was conducted with the IP. The IP verified the above findings for Residents 15, 18, 31, and 33. The IP also verified the MDS Section O showed if the residents were up to date on their pneumococcal vaccine. The IP acknowledged Resident 15's MDS Section O was inaccurately documented since Resident 15 was not offered the pneumococcal vaccine after declining the pneumococcal vaccine on 1/8/16. The IP also stated Residents 18, 31, and 33's MDS Section O were also inaccurately documented and the response to the question should have been marked with a no. On 4/10/24 at 1241 hours, a telephone interview with the MDS Coordinator was conducted. The MDS Coordinator verified the above findings. The MDS Coordinator stated she received the CDC updates for the pneumococcal vaccines from the IP and stated she was not informed of the updated guidelines from January 2022. On 4/10/24 at 1302 hours, an interview with the DON and the Administrator was conducted. The DON and the Administrator acknowledged above findings. Cross reference to F883 for #17, #18, #19, and #20. Based on interview and medical record review, the facility failed to ensure the MDSs for 11 of 17 reviewed residents (Residents 3, 15, 16, 18, 19, 21, 23, 25, 27, 31, and 33) were accurate. This failure posed the risk of the residents not receiving an individualized plan of care on the residents' specific needs. Findings: Review of the Long-Term Facility Resident Assessment Instrument 3.0 User's Manual v1.18.11 dated October 2023 in Chapter 3 under Section O0300: Pneumococcal Vaccine, showed Up to date in item O0300A means in accordance with current Advisory Committee on Immunization Practices (ACIP) recommendations. For up-to-date information on timing and intervals between vaccines, please refer to ACIP vaccine recommendations available at - https://www.cdc.gov/vaccines/schedules/hcp/index.html - http://www.cdc.gov/vaccines/hcp/acip-recs/index.html - https://www.cdc.gov/pneumococcal/vaccination.html Review of the new CDC guideline titled (MMWR) Morbidity and Mortality Weekly Report dated 1/28/22, showed use of 15-Valent Pneumococcal Conjugate Vaccine and 20-Valent Pneumococcal Conjugate Vaccine among U.S. Adults: Updated Recommendations of the Advisory Committee on Immunization Practices (APIC) - United States, 2022. Review of the CDC guidelines for pneumococcal vaccination reviewed 9/22/23, showed the following: - for adults 65 years or older who had never received any pneumococcal vaccine regardless of risk conditions, give one dose of PCV 15 or PCV 20. When PCV 15 is used, it should be followed by a dose of PPSV 23 at least one year later. The minimum interval (eight weeks) can be considered in adults with an immunocomprising condition, cochlear implant, or cerebrospinal fluid leak. Their vaccines will the be complete. When PCV 20 is used, it does not need to be followed by a dose of PPSV 23. Their vaccines are then completed. - for adults 65 years or older who had only received PPSV 23 regardless of risk condition, give 1 dose of PCV 15 or PCV 20 at least one year after the most recent PPSV 23 vaccination. Regardless of vaccine given, an additional dose of PPSV 23 is not recommended since they already received it. Their vaccines are then completed. 1. Medical record review for Resident 21 was initiated on 4/3/24. Resident 21 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 21's Resident Immunization Record form (undated), showed Resident 21 received the Pneumococcal polysaccharide vaccine (PPV) on 9/10/20, prior to admission to the facility. Resident 21's Pneumococcal Pneumonia Immunization Program Consent Form was not completed. Review of Resident 21's MDS dated [DATE], showed Section O0300A with a question if the resident's pneumococcal vaccination up to date and was coded yes. On 4/9/24 at 1415 hours, an interview and concurrent medical record review was conducted with the IP. The IP stated she should have offered Resident 21 the option to receive the Pneumococcal Conjugate Vaccine 20 (PCV 20) to be up to date with her pneumococcal immunization. On 4/10/24 at 1236 hours, an interview and concurrent medical record review was conducted with the DON and IP. The DON and IP verified the above findings, and they stated the MDS was not up to date regarding Resident 21's pneumococcal immunization. 2. Medical record review for Resident 25 was initiated on 4/9/24. Resident 25 was admitted to the facility on [DATE]. Review of Resident 25's Resident Immunization Record form (undated), showed Resident 25 received a pneumonia vaccination on 5/10/22. However, the form did not show what type of pneumococcal vaccination was administered to Resident 25. Review of Resident 25's MDS dated [DATE], showed Section O0300A with a question if the resident's pneumococcal vaccination up to date and was coded yes. On 4/9/24 at 1348 hours, an interview and concurrent medical records was conducted with the IP. The IP stated Resident 25's pneumococcal vaccination history information should had been unknown. The IP stated she only offered the residents the option to receive the Pneumococcal polysaccharide vaccine 23 (PPV 23) because it was the only pneumococcal vaccination listed in the Pneumococcal Pneumonia Immunization Program Consent Form. The IP stated she should had offered the PCV 20 for Resident 25 be up to date with her pneumococcal immunization. On 4/10/24 at 1233 hours, an interview and concurrent medical record review was conducted with the DON and IP. The DON and IP verified the above findings, and they stated the MDS Nurse was not up to date regarding Resident 21's pneumococcal immunization. On 4/10/24 at 1253 hours, an interview was conducted with the MDS Nurse. The MDS Nurse stated the IP told her if the resident did not have a pneumonia vaccine for the past five year, the MDS Nurse would notify the IP to offer the pneumonia vaccine. The MDS Nurse further stated she received the most updated information about immunization from the IP. Cross reference to F883 for examples #9 and #10. 3. Medical Record Review for Resident 3 was initiated on 4/3/24. Resident 3 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 3's Immunization Administration Record showed Resident 3 received pneumococcal vaccine on 3/6/20. The Immunization Administration Record for Resident 3 did not show the type of the pneumococcal vaccine received. Review of Resident 3's MAR dated March 2020 showed Resident 3 had received PPSV23 on 3/6/20. Review of the Resident 3's General Nurses Note dated 4/8/24 at 1733 hours, showed the resident's responsible party was called and offered PCV 20, educated on pneumococcal vaccination, and declined the vaccination. Further review of Resident 3's medical record did not show if Resident 3 was offered PCV 20 single dose or PCV 15 followed by PPSV 23, until 4/8/24. Review of Resident 3's MDS dated [DATE], showed Section O0300A with a question if the resident's pneumococcal vaccination up to date, and was coded yes. 4. Medical record review for Resident 16 was initiated on 4/9/24. Resident 16 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 16's MAR dated June 2021 showed Resident 16 had received PPSV23 on 6/10/21. Further review of the medical record for Resident 16 did not show if Resident 16 was offered PCV 20 single dose or the PCV 15 followed by PPSV 23. Review of Resident 16's MDS dated [DATE], showed Section O0300A with a question if the resident's pneumococcal vaccination up to date, and was coded yes. 5. Record review for Resident 19 was initiated on 4/9/24. Resident 19 was admitted to the facility on [DATE]. Review of Resident 19's undated Immunization Administration Record showed Resident 19 had received Pneumococcal vaccine on 6/11/21, and PCV 20 on 4/6/24. The Immunization Administration Record for Resident 19 did not show the type of pneumococcal vaccine received on 6/11/21. Review of Resident 19's MAR dated June 2021 showed Resident 19 received PPSV23 on 6/11/21. Further review of Resident 19's medical record did not show if Resident 19 was offered PCV 20 single dose or the PCV 15 followed by PPSV23, until 4/6/24. Review of Resident 16's MDS dated [DATE], showed Section O0300A with a question if the resident's pneumococcal vaccination up to date, and was coded yes. 6. Medical record review for Resident 23 was initiated on 4/9/24. Resident 23 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 23's undated Immunization Administration Record showed Resident 23 had received pneumococcal vaccine on 5/10/22, and PCV 20 on 4/6/24. The Immunization Administration Record for Resident 19 did not show the type of pneumococcal vaccine received on 5/10/22. Review of Resident 23's MAR dated May 2022 showed Resident 23 received PPSV 23 on 5/10/22. Further review of Resident 23's medical record did not show if Resident 23 was offered PCV 20 single dose or the PCV 15 followed by PPSV 23, until 4/6/24. Review of Resident 23's MDS dated [DATE], showed Section O0300A with a question if the resident's pneumococcal vaccination up to date, and was coded yes. 7. Medical record review for Resident 27 was initiated on 4/9/24. Resident 27 was admitted to the facility on [DATE]. Review of Resident 27's undated Resident Immunization Record did not show an entry for the pneumococcal vaccination. Review of Resident 27's General Nurses Note dated 2/14/24, showed the facility called the resident's responsible party to inquire about the vaccination status and was awaiting for a call back from the responsible party. Further review of the medical record for Resident 27 did not show if the facility followed up with the responsible party to inquire about Resident 27's pneumococcal vaccination status after 2/14/24, and if a pneumococcal vaccination was offered to the Resident 27. Review of Resident 27's MDS dated [DATE], showed Section 0300B showed with a question if pneumococcal vaccine not received state reason, and was coded offered and declined. On 4/9/24 at 1447 hours, a concurrent interview and medical record review for Residents 3, 16, 19, 23, and 27 was conducted with the IP. The IP verified the above findings. The IP stated Residents 3, 16, 19, and 23 did not receive the updated vaccination which was either PCV20 single dose, or PCV15 followed by PPSV 23 to be up to date with their pneumococcal immunization until 4/6/24. The IP stated she inquired about Resident 27's vaccination status and received an email from the previous facility that Resident 27 declined the pneumococcal vaccination; however, she did not offer the pneumococcal vaccination in the facility. The IP further stated Residents 3 and 19 received the updated pneumococcal vaccine PCV20 on 4/6/24, and Resident 3's responsible party had declined the offer for the pneumococcal vaccination on 4/8/24, and she was working to provide the updated pneumococcal vaccination to the other residents. On 4/10/24 at 1234 hours, a concurrent interview and medical record review for Residents 3, 16, 19, 23 and 27 was conducted with the DON and IP. The DON and IP verified the above findings and stated the pneumococcal immunization was not up to date for Residents 3, 16, 19, and 23. In addition, the DON and IP verified the updated pneumococcal vaccination was not offered to Resident 27 in the facility. The DON and IP verified the MDS was not coded accurately for the above residents. Cross reference to F883 for examples #12, #13, #14, #15 and #16.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Medical record review for Resident 20 was initiated on 4/2/24. Resident 20 was admitted to the facility on [DATE], under Hosp...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Medical record review for Resident 20 was initiated on 4/2/24. Resident 20 was admitted to the facility on [DATE], under Hospice A. Review of Resident 20's H&P examination dated 11/7/23, showed Resident 20 had no capacity to understand and make decisions and goals for comfort care. On 4/4/24 at 0919 hours, a concurrent interview and medical record review was conducted with the IP. Review of Resident 20's care plan showed no documented evidence the hospice care team reviewed or acknowledged Resident 20's care plans. The IP stated the hospice care team should also be updated and informed of the resident's care plans to ensure they were in agreement with Resident 20's plan of care. 3. Medical record review for Resident 36 was initiated on 4/2/24. Resident 36 was admitted to the facility on [DATE], under Hospice B. Review of Resident 36's H&P examination dated 11/7/23, showed Resident 36 had no capacity to understand and make decisions. Review of Resident 36's Quarterly IDT dated 1/23/24, showed no documented evidence the hospice care member participated in the meeting. On 4/4/24 at 0919 hours, a concurrent interview and medical record review with the IP was conducted. The IP verified the care plans for Resident 36 was not signed by the hospice care team and could not show documented evidence the hospice care team were aware of the new or updated care plans for Resident 36. Moreover, the IP verified no documented evidence a hospice care member participated in the Quarterly IDT meeting dated 1/23/24. The IP stated the hospice care team should be part of the IDT meeting and review care plans to ensure the hospice and facility were in agreeance of the resident's plan of care. On 4/4/24 at 1455 hours, an interview with the DON was conducted. The DON verified the hospice staff did not sign the care plans or have documented evidence the care plans were reviewed for Resident 20 or Resident 36. The DON stated by signing the care plans, the hospice care team (Hospices A and B) acknowledged and agreed with the facility's plan of care rendered to the residents. On 4/5/24 at 1550 hours, an interview with the DON was conducted. The DON acknowledged above findings. Based on observation, interview, and medical record review, the facility failed to ensure to provide the necessary services to attain or maintain the highest practicable well-being for three of three reviewed residents (Residents 20, 22, and 36). * The facility failed to ensure Resident 22's abduction pillow and bilateral heel protectors were in place while in bed per the physician's orders. In addition, the facility failed to ensure Resident 22 did not wear the left knee immobilizer while Resident 22 was in bed per the physician's order. The facility failed to ensure Resident 22 had other bowel management medication intervention as needed. * The facility failed to ensure the hospice and facility collaborated in the hospice care for Residents 20 and 36. * The facility failed to ensure a hospice care member participated in Resident 36's Quarterly IDT meeting. Findings: 1.a. Medical record review for Resident 22 was initiated on 4/3/24. Resident 22 was readmitted to the facility on [DATE]. Review of Resident 22's H&P examination dated 3/21/24, showed Resident 22 had the capacity to understand and make decisions and had diagnosis for status post repeated surgery for infection open reduction and internal fixation (ORIF). Review of Resident 22's Physician's Orders for April 2024 showed the following physician's orders: - dated 3/19/24, to apply a hip abduction pillow while in bed at all times to Resident 22. - dated 3/19/24, to apply a knee immobilizer on LLE while ambulating to Resident 22. - dated 3/19/24, to apply the bilateral heel protectors every shift as ordered for skin management to Resident 22. During the wound treatment observation for Resident 22 on 4/3/24 at 1524 hours, Resident 22's abduction pillow was removed and placed at the right side of her bed. Resident 22 was observed wearing a left knee immobilizer while she was in bed. Resident 22 was not observed wearing the bilateral heel protectors. On 4/3/24 at 1550 hours, an observation, interview, and concurrent medical record review was conducted with LVN 1. LVN 1 verified the above findings. LVN 1 stated the abduction pillow should not be removed while Resident 22 was in bed if the physician's order was to apply the abduction pillow at all times while Resident 22 was in bed. LVN 1 stated Resident 22 should not be wearing the left knee immobilizer while Resident 22 was in bed if the physician's order was to apply the left knee immobilizer while ambulating. LVN 1 verified Resident 22 did not have the bilateral heel protectors. On 4/4/24 at 0851 hours, an interview and concurrent medical record review was conducted with the DON. The DON verified and acknowledged the above findings. b. Review of Resident 22's Physician's Orders for April 2024, showed the following physician's orders: - dated 3/19/24, to administer Norco (pain medication) 5/325 mg one tablet by mouth every six hours as needed for severe pain. - dated 3/19/24, to administer Sertraline (an antidepressant medication) 50 mg one tablet by mouth for depression manifested by sad facial expression. - dated 3/20/24, to administer senna (a stool softener medication) 8.6 mg one tablet by mouth twice a day for bowel management. Review of Resident 22's Resident Care Details for March 2023, under the question of bowel management size, did not show Resident 22 had an episode of bowel movement from 3/10 to 3/15/24. Review of Resident 22's MAR for March 2024 did not show Resident 22 was administered any medication for bowel management. On 4/5/24 at 0804 hours, an interview and concurrent medical records review was conducted with RN 1. RN 1 verified the above findings. RN 1 stated Resident 22 was on Norco medication as needed and at risk for constipation. RN 1 stated the licensed nurses should notify the physician if Resident 22 did not have an episode of a bowel movement for more than three days and should ask for bowel management medication. On 4/5/24 at 1530 hours, the DON was informed and acknowledged the above findings.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview, facility P&P review, and facility document review, the facility failed to ensure the food safety and sanitary requirements were met in the kitchen. * The facility fail...

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Based on observation, interview, facility P&P review, and facility document review, the facility failed to ensure the food safety and sanitary requirements were met in the kitchen. * The facility failed to ensure the cutting boards and kitchen equipment were in sanitary conditions * The facility failed to ensure the food items were discarded on or before the best by date * The facility failed to ensure the temperature of the food items were checked prior to preparing or distributing to residents * The facility failed to ensure the staff's personal belonging was not stored in the kitchen's clean utility room * The facility failed to ensure the kitchen staff maintained proper hand hygiene * The facility failed to ensure the staff covered food during transportation through the outdoor dry storage room and back inside facility * The facility failed to ensure Resident 4 received the correct diet texture as ordered These failures had the potential to cause foodborne illnesses to the medically vulnerable resident population who consumed food prepared in the kitchen Findings: Review of the facility census on 4/2/24 showed there were 38 residents at the facility. The facility document titled Residents on GT Feeding provided on 4/2/24, showed the facility had six residents on G-tube feeding, resulting in the kitchen providing the diets to 32 residents in the facility. 1. According to the USDA Food Code 2022 4-501.12, Cutting Surfaces, cutting surfaces such as cutting boards and blocks that become scratched and scored may be difficult to clean and sanitize. As a result, pathogenic microorganisms transmissible through food may build up or accumulate. These microorganisms may be transferred to foods that are prepared on such surfaces. On 4/2/24 at 0805 hours, a concurrent observation and interview was conducted with the DSS. One green, one yellow, one brown, one blue, and one red cutting board were observed heavily marred with dark discoloration knife marks. The DSS verified the findings and stated he would replace the set of the cutting boards. 2. According to the USDA Food Code 2022, Section 4-601.11, Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils: (A) Equipment food-contact surfaces and utensils shall be clean to sight and touch. (B) The food-contact surfaces of cooking equipment and pans shall be kept free of encrusted grease deposits and other soil accumulations. (C) Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris. On 4/2/24 at 0805 hours, a concurrent observation and interview was conducted with the DSS. The following was observed and verified by the DSS: * One medium-sized frying pan was observed heavily married on the inside surface * One slotted spoon was noted with a melted handle * One ice cream scooper noted with dried brown food particle * One lime squeezer noted with dried brown food particle The DSS stated the kitchen equipment should be thoroughly cleaned and maintained. 3. On 4/2/24 at 0745 hours, a concurrent observation and interview was conducted with the DSS. Three honeydew with the best by date of 4/1/24, and one orange juice pitcher dated 3/29/24, were observed in Refrigerator 1. The DSS verified the findings and stated the food items should be discarded by the best by date to limit the growth of bacteria. On 4/4/24 at 1317 hours, the above findings were verified with the RD. The RD stated the expired food items should not be served to the residents and should be discarded on or prior to the best by date. 4. Review of the facility's P&P titled Food Preparation and Service dated 4/2019 showed the danger zone for food temperatures is between 41 degrees Fahrenheit and 135 degrees Fahrenheit. This temperature range promotes the rapid growth of pathogenic microorganisms that cause foodborne illness. According to the USDA Food Code 2022, one of the epidemiological outbreak risk factors related to employee behaviors and preparation practices in retail and food service establishments as contributing to food borne illness include the improper holding temperatures. On 4/3/24 at 1255 hours, a concurrent observation and interview was conducted with the DSS during the tray line observation. During the observation, the temperature was not checked for the shredded cheddar cheese prior to preparing two cheese quesadillas. Furthermore, the temperature check was not observed for the fresh green salad placed on the food trays stored in Food Cart 1. The DSS verified the temperature of the shredded cheddar cheese was not checked. The temperature of the shredded cheddar cheese read 37 degree Fahrenheit. The DSS also verified the temperature of the fresh green salad was not checked prior to placing on the food trays. The temperature reading for the salad was verified by the DSS with a temperature of 45 degrees Fahrenheit. The DSS stated the temperature of the salad should be below 41 degrees Fahrenheit and stated the facility could not serve the fresh green salad since the temperature was within the danger zone. On 4/4/24 at 1317 hours, an interview with the RD was conducted. The RD stated the hot foods should be kept hot and cold foods kept cold to ensure the foods were outside the danger zone and prevent the growth of bacteria. 5. On 4/2/24 at 0805 hours, a concurrent observation and interview was conducted with the DSS. One pair of Croc clogs (one type of shoes that is produced by Crocs) was observed in the kitchen's clean utility room. The DSS stated the utility room stored supply items including napkins, plastic utensils, zip bags, and lids. The DSS further stated the personal belongings should not be kept in the kitchen due to potential cross contamination and infection control. On 4/4/24 at 1317 hours, an interview with the RD was conducted. The RD stated the Croc clogs should not be kept in the kitchen utility room and stated it could bring in dirt from outside. 6. According to the USDA Food Code 2022 2-301.14, When to Wash, showed food employees shall clean their hands and exposed portions of their arms after engaging in other activities that contaminate the hands. In addition, according to the USDA Food Code 2022 2-301.11, Clean Condition, the hands are particularly important in transmitting foodborne pathogens. Food employees with dirty hands and/or fingernails may contaminate the food being prepared. Therefore, any activity which may contaminate the hands must be followed by thorough handwashing in accordance with the procedures outlined in the USDA Code. On 4/3/24 at 1102 hours, a concurrent observation and interview was conducted with the DSS. The DSS was observed sanitizing the preparation table with gloves and cleaning towel and then retrieved one stick of margarine from Refrigerator 1 to the stove without performing proper hand hygiene. The DSS verified the findings. On 4/4/24 at 1317 hours, an interview was conducted with the RD. The RD stated hand hygiene needs to be performed between sanitizing preparation table and handling of the food. The RD further stated hand hygiene was essential to help prevent cross contamination from cleaning the supply and food. 7. On 4/3/24 at 1255 hours, a concurrent observation and interview was conducted with the DSS. The meal ticket for Resident 4 showed a regular NAS (no added salt) diet; however, the plate on the tray showed the resident had mechanical soft turkey. The DSS verified the findings and redid a regular plate for Resident 4. On 4/4/24 at 1317 hours, an interview with the RD was conducted. The RD stated the residents were expected to receive the right diet texture as noted on their meal ticket. The RD further stated the consistency between the regular and mechanical soft were different and may affect the resident's appetite. 8. On 4/3/24 at 1102 hours, a concurrent observation and interview was conducted with the DSS. The DSS was observed transferring the wheat flour in an open container without a lid from the dry storage room located at the back of the facility and back into the kitchen. The DSS verified the wheat flour was exposed during the transportation and stated the container should be covered since the flies could go inside and for infection control. On 4/4/24 at 1317 hours, an interview with the RD was conducted. The RD stated the protocol when transporting opened food items was to have it covered especially when coming from outside, there was a risk for a fly to land on the food. On 4/5/24 at 1550 hours, an interview with the DON was conducted. The DON acknowledged all of the above findings.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility P&P review, and facility document review, the facility failed to establish and maintai...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility P&P review, and facility document review, the facility failed to establish and maintain the infection control program and practices designed to help prevent the development and transmission of diseases and infections as evidenced by: * The facility failed to ensure the EBP (Enhanced Barrier Precautions) was practiced for the residents with an indwelling urinary catheter (Resident 20) and GT (Residents 2, 9, and 36). * The facility failed to ensure LVN 2 wore proper PPE when administering medication through a GT for Resident 3. * The facility failed to ensure the Yankuer Suctioning (oral suctioning tool) was stored separately with opened date for Resident 11. * The facility failed to ensure LVN 1 performed hand hygiene in between changing gloves when providing wound treatment to Resident 22. In addition, the facility failed to ensure staff practiced the enhanced based precaution for Resident 22 who had a Stage 4 pressure ulcer (full thickness tissue loss with exposed bone, tendon, or muscle. Slough or eschar may be present on some parts of the wound bed. Often includes undermining and tunneling) wound and an infected left hip surgical wound. These failures posed the risk for transmission of disease-causing microorganisms and infections to the residents. Findings: Review of the CMS's QSO-24-08-NH Enhanced Barrier Precautions in Nursing Homes dated 3/20/24 and effective 4/1/24, showed Enhanced Barrier Precautions (EBP) refer to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities. The QSO further showed EBP recommendations now include use of EBP for the residents with chronic wounds or indwelling medical devices during high-contact resident care activities regardless of their multidrug-resistant organism status. Indwelling medical device examples include central lines, urinary catheters, feeding tubes, and tracheostomies. 1a. Medical record review for Resident 20 was initiated on 4/2/24. Resident 20 was admitted to the facility on [DATE]. Review of Resident 20's medical record showed a physician's order dated 11/7/23, showed Resident 20 had an indwelling urinary catheter with a size 20 Fr/10 ml. On 4/2/24 at 0849 hours, an initial observation of the facility was conducted. Resident 20 was observed with an indwelling urinary catheter. Observation of Resident 20's room showed no evidence of EBP signage or PPE availability. b. Medical record review for Resident 2 was initiated on 4/2/24. Resident 2 was admitted to the facility on [DATE], and readmitted back to the facility on [DATE]. Review of Resident 2's medical record showed a physician's order dated 12/5/23, showed the resident had a GT. Further review of Resident 2's medical record showed the resident was on GT feeding formula, Fibersource HN 1.2 at 40 ml/hr for 20 hours. On 4/2/24 at 0913 hours, an initial observation of the facility was conducted. Resident 2 was observed with a GT. Observation of Resident 2's room showed no evidence of EBP signage or PPE availability. c. Medical record review for Resident 9 was initiated on 4/2/24. Resident 9 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 9's medical record showed a physician's order dated 5/20/23, showed the resident had a GT. Further review of Resident 9's medical record showed the resident was on GT feeding formula, Jevity 1.5 at 40 ml/hr via GT for 20 hours. On 4/2/24 at 0842 hours, an initial observation of the facility was conducted. Resident 9 was observed with a GT. Observation of Resident 9's room showed no evidence of EBP signage or PPE accessibility. d. Medical record review for Resident 36 was initiated on 4/2/24. Resident 36 was admitted to the facility on [DATE]. Review of Resident 36's medical record showed a physician's order dated 9/1/23, showed the resident had a GT. Further review of Resident 36's medical record showed the resident was on GT feeding formula, Jevity 1.5 at 50 ml/hr via GT for 20 hours. On 4/2/24 at 0936 hours, an initial observation of the facility was conducted. Resident 36 was observed with GT. Observation of Resident 36's room showed no evidence of EBP signage or PPE availability. On 4/4/24 at 0807 hours, an interview with CNA 5 was conducted. CNA 5 stated the facility did not observe EBP and the facility did not have any residents on isolation precautions. CNA 5 verified during care for his residents with indwelling urinary catheters or GT, including changing the residents and emptying out the indwelling urinary catheter bag, CNA 5 stated he did not don on gown; however, only wore gloves. On 4/4/24 at 0918 hours, an interview with the IP was conducted. The IP verified the facility had the residents with the indwelling urinary catheter, GT, and wounds. The IP verified the facility did not have any residents on EBP. The IP further stated the residents with an indwelling urinary catheters and GT were at risk for bodily fluids to splash onto staff during care and stated EBP should be used. The IP stated she would set up isolation carts to have gown and gloves availability more accessible to staff and EBP signage outside the residents' rooms to identify the residents on EBP. The IP acknowledged it was important for the staff to be informed of EBP to protect themselves, the residents, other staff members, and visitors against transmission-based infections. On 4/4/24 at 1109 hours, a concurrent observation and interview with the DON was conducted outside of Resident 20's room. The DON verified Resident 20 had an indwelling urinary catheter and there were no EBP signage or isolation cart to provide PPE including gowns. The DON stated EBP was not practiced at the facility; however, she was aware the residents with an indwelling urinary catheters, GT, central lines, colostomy, wounds needed standard EBP precautions, including the use of gown and gloves during treatment, medication administration for the residents with GT, and changing the residents or emptying out the indwelling urinary catheters. The DON further stated use of the EBP help prevent transmission of diseases and ensures infection control would be maintained. 2. Review of the facility's P&P titled Handwashing/Hand Hygiene revised August 2019 showed all personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors. Use an alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap (antimicrobial or non-antimicrobial) and water for the following situations: m. after removing gloves. According to the QSO-24-08-NH with subject of Barrier Precautions in Nursing Home dated 3/20/24, showed the resident who has wound or indwelling medical device, without secretions or excretions that are unable to be covered or contained and are not known to be infected or colonized with any MDROs should use Enhanced Barrier Precautions. Review of the facility's signage for the Enhanced Standard Precaution showed for the six groups of care activities (morning and evening care; toileting and changing incontinence briefs; caring for devices and giving medical treatments; wound care; mobility assistance and preparing to leave room; and cleaning the environment), to use hand hygiene, gloves, and gowns. a. During a wound treatment observation of Resident 22's infected left surgical hip wound on 4/3/24 at 1524 hours, LVN 1 was observed removing soiled gloves after patting the left hip surgical wound. LVN 1 was observed donning new gloves without performing any form of hand hygiene. LVN 1 was then observed reaching in her pocket with the same gloves to grab a pen and she wrote the date in the dry dressing. LVN 1 then applied the dated dry dressing on Resident 22's left hip surgical wound. LVN 1 was once again observed removing her gloves and donned new gloves without performing any type of hand hygiene. Then, LVN 1 was observed removing her gloves after cleaning Resident 22's Stage 4 pressure ulcer to her midback and donned new gloves without performing any type of hand hygiene prior to applying the Santyl (ointment medication used to removed damaged tissue from chronic skin ulcers or severely burned areas) to wound. Medical record review for Resident 22 was initiated on 4/3/24. Resident 22 was readmitted to the facility on [DATE]. Review of Resident 22's H&P examination dated 3/21/24, showed Resident 22 had the capacity to understand and make decisions. Review of Resident 22's Physician's Orders for April 2024, showed the following physician's orders: - dated 3/19/24, to cleanse midback Stage 4 with normal saline, pat dry, apply Santyl ointment, and apply dry dressing daily for 30 days and reevaluate on 4/11/24. - dated 4/2/24, to cleanse left hip surgical incision with 21 staples with normal saline, pat dry and apply dry dressing for 14 days, and reevaluate for 14 days on 4/16/24. On 4/3/24 at 1545 hours, an interview was conducted with LVN 1. LVN 1 verified the above findings. LVN 1 stated she was supposed to wash her hands when she changed her old gloves to a new gloves. On 4/4/24 at 0756 hours, an interview was conducted with the IP. The IP stated the staff was expected to at least perform an alcohol-based hand rub or wash their hands any time the staff changes gloves and don new gloves. b. During a wound treatment observation of Resident 22's Stage 4 pressure ulcer to midback and infected left surgical hip wound on 4/3/24 at 1524, Resident 22 was observed not placed on enhanced barrier precaution. On 4/4/24 at 1043 hours, an observation and concurrent interview was conducted with the IP. The IP verified the above findings. The IP stated the residents with wounds, GTs, or any opening that can cause splashes should be placed on enhanced standard precautions. The IP stated Resident 22 should be placed on an enhanced standard precautions due to her Stage 4 pressure ulcer and infected left hip surgical incision wounds. The IP stated there should be a signage outside Resident 22's room and an isolation cart with gloves and gowns. The IP further stated staff should be performing hand hygiene before and after direct care, don gloves, and gown. The IP stated she did not have any residents on enhanced standard precautions, and she was aware of the Quality Safety and Oversight (QSO, a memoranda, guidance, clarification, and instructions to State Survey Agencies and CMS locations) for enhanced barrier precautions. On 4/5/24 at 1530 hours, the DON was informed and acknowledged the above findings. Cross reference to F882, example #2. 3. On 4/3/24 at 0845 hours, a medication pass observation was conducted with LVN 2. LVN 2 was observed preparing the following medications for Resident 3: - Amantadine (medication to treat Parkinson's disease) 50 mg/ml 5 ml. - Decousate sodium (stool softer) two tablets. - Rivastigiminie 9.5 mg (medicine to treat dementia) transdermal system (a technique that provides drug absorption via the skin). -Oxybutynin 50 mg ( a medicine used to treat symptoms of an overactive bladder) one tablet. -Carbidopa levodepa (medication to treat Parkinson disease) 10-100 mg one tablet. -Vitamin D3 25 mcg two tablets. - Vitamin C 500 mg two tablets. - Multivitamin with minerals one tablet. - Potassium Chloride 20 meq/15 ml, mixed with 120 ml of water. - Multivitamin minerals one tablet. LVN 2 crushed the tablets separately mixed each crushed medications with 5 mls of water in a medication cup and put it in a tray. LVN 2 entered the room with the medications on tray and closed the curtain for Resident 3's privacy. LVN 2 then performed hand hygiene, donned a clean pair of gloves, confirmed g-tube placement and administered medications through the GT each medication separately with 5 ml of flush in between each medications. LVN 2 was observed not wearing gown before administering medication through the GT. On 4/4/24 at 0745 hours, an interview was conducted with LVN 2. LVN 2 verified the above observation and stated she did not wear gown before she administered the medications through the GT. LVN 2 stated she wore gloves as a standard precaution and Resident 3 was not on any isolation precautions. When asked LVN 2 if Resident 3 required enhanced barrier precaution, she stated she was not aware about the enhanced barrier precaution required for the residents with a GT. On 4/4/24 at 0801 hours, an interview was conducted with the DON. The DON was informed of the above findings. The DON acknowledged the above findings and stated she was aware about the enhanced barrier precaution; however, she thought that was a recommendation not the requirement, so the facility did not put the residents with a GT on the enhanced barrier precautions. The DON stated she would review the new QSO for enhanced barrier precaution for nursing home. On 4/4/24 at 1331 hours, a follow-up interview was conducted with the DON. The DON stated she reviewed QSO on enhanced barrier precaution. The DON stated Resident 3 had a GT and required enhanced barrier precautions. The DON further stated the LVN should have worn gown in addition to the gloves before administering medication through a GT for Resident 3. Medical record review for Resident 3 was initiated on 4/3/24. Resident 3 was admitted to the facility on [DATE], with diagnoses which included gastrotomy status ( an artificial external opening into the stomach). 4. On 4/2/24 at 0917 hours, during the observation at Resident 11's left side of the bed, the opened yankauer suction connected to the tubing attached to the suction machine was observed. The yankauer suction was observed stored in a bag with miscellaneous items with no label. On 4/2/24 at 0939 hours, a concurrent observation and interview was conducted with the IP. The IP verified the observation and stated the yankuer suction was being used for the Resident 11 and should have been stored in a separate bag with a label. The IP further stated not labeling yankuer suction and storing it with miscellaneous items could create a source of infection for Resident 11. On 4/4/24 at 0808 hours, an interview was conducted with the DON. The DON acknowledged the above findings and stated the yankuer suctioning should be one time use, if it was not visibly dirty then it should be changed every shift. The DON further stated the Licensed Nurses should have labeled the yankuer suctioning with the date opened and stored in a separate bag.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0882 (Tag F0882)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the IP had the knowledge of the Pneumococcal immunization update per the CDC's guidelines. In addition, the facility failed to ensure the IP had the appropriate knowledge to implement the enhanced barrier precautions with the facility's residents needed to be placed on a special precautions. These failures had the potential for the residents not to receive timely the appropriate type of pneumonia immunization placing the residents at risk for developing pneumonia (infection of the lungs that causes inflammation of air sacs in one or both lungs which may fill with fluid), and potential for spread of infection. Findings: Review of the facility's P&P titled Pneumococcal Vaccine dated October 2019 showed all the residents will be offered pneumococcal vaccines to aid in preventing pneumonia/pneumococcal infections. Prior to or upon admission, residents will be offered the vaccine series within thirty (30) days of admission to the facility unless medically contraindicated or the resident has already been vaccinated. Assessment of pneumococcal vaccination status will be conducted within five (5) working days of the resident's admission if not conducted prior to admission. Before receiving a pneumococcal vaccine, the resident or legal representative shall receive information and education regrading the benefits and potential side effects of the pneumococcal vaccine. Provision of such education shall be documented in the resident's medical record. Administration of the pneumococcal vaccines or revaccinations will be made in accordance with current Centers for Disease Control and Prevention ( CDC) recommendations at the time of the vaccination. Review of the IP's training showed the IP was certified on the Nursing Home Infection Preventionist Training Course on 8/30/20, and another Certificate of Completion on Healthcare-Associated Infections on 2/10/24. Review of the IP's Job Description and Evaluation form dated July 2016 conducted and signed by the Supervisor/Administrator on date of hire 8/20/20, showed the primary purpose of this position is to plan, organize, develop, coordinate, and direct the infection prevention and control program and its activities in accordance with current federal, state, and local standards, guidelines, and regulations that govern such programs, and as maybe directed by the administrator and the infection Prevention and Control Committee to ensure that an effective infection prevention and control program is maintained at all times. Specific requirements included the IP must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines that pertain to nursing care facilities and infection prevention and control practices, to include standard/universal precautions. Review of the new CDC guideline titled (MMWR) Morbidity and Mortality Weekly Report dated 1/28/22, showed use of 15-Valent Pneumococcal Conjugate Vaccine and 20- Valent Pneumococcal Conjugate Vaccine among U.S. Adults: Updated Recommendations of the Advisory Committee on Immunization Practices ( APIC) - United States , 2022. Review of the CMS's QSO-24-08-NH Enhanced Barrier Precautions in Nursing Homes dated 3/20/24, and effective 4/1/24, showed, Enhanced Barrier Precautions (EBP) refer to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities. The QSO further showed EBP recommendations now include use of EBP for residents with chronic wounds or indwelling medical devices during high-contact resident care activities regardless of their multidrug-resistant organism status. Indwelling medical device examples include central lines, urinary catheters, feeding tubes, and tracheostomies. 1. On 4/05/24 at 1033 hours, an interview and concurrent document review was conducted with the IP. The IP was asked about the type of (PNA) Pneumonia vaccine given to the residents. The IP had given PPSV 23 Pneumococcal Polysaccharide Vaccine) did not offer the PCV 15 or 20 ( Pneumococcal Conjugate Vaccine). The IP stated she has no awareness of the current PNA vaccine per the CDC guideline and was not tracking the type of vaccine the residents need based on the new CDC guidelines. The IP was asked if facility offered anything else for pneumonia such as PCV 13, 15, or 20. The IP stated the facility did not offer PCV 13,15, or 20; and offered only PPSV 23 to all the residents. Review the CDC Pneumococcal website about Pneumococcal vaccine was conducted with the IP. When asked, the IP stated the CDC recommended PCV 15 or 20 and they were not doing this. 3. On 4/4/24 at 0918 hours, an interview was conducted with the IP. The IP verified the facility did not have any residents on EBP; however, the IP stated the facility had the residents with the indwelling urinary catheters and GT. The IP further stated the residents with the indwelling urinary catheters and GT had a risk for bodily fluids to splash onto staff during care and stated the EBP should have been used. The IP denied the charge nurses using the proper PPE with use of gown and glove when doing the GT medication administration. Moreover, the IP acknowledged it was important for the staff to be informed of the EBP to protect themselves, the residents, other staff members, and visitors against transmission-based infections and to help minimize the spread of infection. On 4/4/24 at 1109 hours, an interview with the DON was conducted. The DON verified the facility had the residents with indwelling urinary catheters, GT, and wounds; however, they did not have the residents on EBP. The DON stated she received the current infection control guidelines from the IP. The DON stated she relied on the IP for the current infectious control guidelines and protocols prior to initiating in the facility. However, the DON stated the IP did not notify her of the current CMS guidelines for EBP effective on 4/1/24. The DON further stated the use of EBP would help prevent the transmission of diseases and ensures infection control would be maintained. Cross reference to F880 example #1. 2. Medical record review for Resident 22 was initiated on 4/3/24. Resident 22 was readmitted to the facility on [DATE]. Review of Resident 22's H&P examination dated 3/21/24, showed Resident 22 had the capacity to understand and make decisions. Review of Resident 22's Physician's Orders for April 2024 showed the following physician's orders: - dated 3/19/24, to cleanse the midback Stage 4 with normal saline, pat dry, apply Santyl (wound debridement agent)ointment, and apply a dry dressing daily for 30 days and re-evaluate on 4/11/24. - dated 4/2/24, to cleanse the left hip surgical incision with 21 staples with normal saline, pat dry and apply a dry dressing for 14 days, and re-evaluate for 14 days on 4/16/24. During the wound treatment observation of Resident 22's Stage 4 pressure ulcer to the midback and infected left surgical hip wound on 4/3/24 at 1524 hours, Resident 22 was observed not placed on the enhanced barrier precaution. On 4/4/24 at 1043 hours, an observation and concurrent interview was conducted with the IP. The IP verified the above findings. The IP stated the residents with wounds, GTs, or any opening that can cause splashes should be placed on the enhanced standard precautions. The IP stated Resident 22 should be placed in an enhanced standard precautions due to her Stage 4 pressure ulcer and infected left hip surgical incision wounds. The IP stated there should be a signage outside Resident 22's room and an isolation cart with gloves and gowns. The IP further stated the staff should be performing hand hygiene before and after direct care, don gloves and gown. The IP stated she did not have any residents on enhanced standard precautions, and she was aware of the Quality Safety and Oversight (QSO, a memoranda, guidance, clarification, and instructions to State Survey Agencies and CMS locations) for enhanced barrier precautions. On 4/5/24 at 1530 hours, the DON was informed and acknowledged the above findings. On 4/10/24 at 1012 hours, an interview was conducted with the Administrator. The Administrator stated he expected the IP to report in the quarterly assurance meeting the antibiotic stewardship program, any use and discontinuation of antibiotic medications, any patterns of infection, COVID 19 cases in the facility, vaccination information, and any new infection prevention and control updates that affects the facility and the residents. The Administrator stated he knew there were six moments to follow the enhanced barrier precautions. The Administrator further stated the IDT was not aware of the enhanced barrier precaution not being implemented for appropriate residents in the facility. The Administrator stated he expected the IP to report this information in the QA meeting so the facility could prevent issues of spreading infections. Cross reference to F880, example #2.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to offer PCV 1...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to offer PCV 15/PCV 20 (PCV 15 protects against two additional serotypes and PCV 20 protects against seven additional serotypes involved in cases of invasive pneumococcal disease (IPD) and pneumonia) immunizations for 20 of 20 nonsampled residents (Residents 1, 3, 4, 5, 6, 8, 13, 15, 16, 18, 19, 21, 23, 24, 25, 27, 29, 30, 31, and 33) reviewed for pneumococcal vaccination (a vaccine given to protect the resident from pneumococcal disease) in accordance with the CDC's recommendations. No tracking system was in place for pneumococcal vaccine history. These failures increased the residents' risk for being inadequately vaccinated for the pneumococcal disease and its associated complications. Findings: Review of the new CDC guideline titled (MMWR) Morbidity and Mortality Weekly Report dated 1/28/22, showed use of 15-Valent Pneumococcal Conjugate Vaccine and 20-Valent Pneumococcal Conjugate Vaccine among U.S. Adults: Updated Recommendations of the Advisory Committee on Immunization Practices (APIC) - United States, 2022. Review of the CDC Morbidity and Mortality Weekly Report titled Use of 15-Valent Pneumococcal Conjugate Vaccine (PCV 15) and 20-Valent Pneumococcal Conjugate Vaccine (PCV 20) Among U.S. Adults: Updated Recommendations of the Advisory Committee on Immunization Practices (ACIP) dated 1/28/22, showed the ACIP recommended PCV15 or PCV20 for adults who are either aged 65 years and older or aged 19-64 years with certain underlying conditions. When PCV15 is used, it should be followed by a dose of 23-valent pneumococcal polysaccharide vaccine (PPSV23), typically one year later. The previous CDC's pneumococcal vaccine guidelines, prior to 1/2022 update, was recommendations for pneumococcal vaccination (PCV13 or Prevnar13®, and PPSV23 or Pneumovax23®) for all adults 65 years or older. For adults 65 years or older who have not previously received PCV13, should receive a dose of PCV13 first, followed 1 year later by a dose of PPSV23. Review of the CDC's guidelines for pneumococcal vaccination reviewed 9/22/23, showed the following: - for adults 65 years or older who had never received any pneumococcal vaccine regardless of risk conditions, give one dose of PCV 15 or PCV 20 (PCV 15 protects against two additional serotypes and PCV 20 protects against seven additional serotypes involved in cases of invasive pneumococcal disease (IPD) and pneumonia). When PCV 15 is used, it should be followed by a dose of PPSV 23 (pneumococcal polysaccharide vaccine, use for protected adults and children older than 2 years of age against invasive disease caused by the 23 capsular serotypes contained in the vaccine) at least one year later. The minimum interval (eight weeks) can be considered in adults with an immunocomprising condition, cochlear implant, or cerebrospinal fluid leak. Their vaccines will then be complete. When PCV 20 is used, it does not need to be followed by a dose of PPSV 23. Their vaccines are then completed. - for adults 65 years or older who had only received PPSV 23 regardless of risk condition, give one dose of PCV 15 or PCV 20 at least one year after the most recent PPSV 23 vaccination. Regardless of vaccine given, an additional dose of PPSV 23 is not recommended since they already received it. Their vaccines are then completed. Review of the facility's P&P titled Pneumococcal Vaccine revised October 2019 showed all residents will be offered pneumococcal vaccines to aid in preventing pneumonia/pneumococcal infections. Prior to or upon admission, the residents will be offered the vaccine series within thirty (30) days of admission to the facility unless medically contraindicated or the resident has already been vaccinated. Assessment of pneumococcal vaccination status will be conducted within five (5) working days of the resident's admission if not conducted prior to admission. Before receiving a pneumococcal vaccine, the resident or legal representative shall receive information and education regarding the benefits and potential side effects of the pneumococcal vaccine. Provision of such education shall be documented in the resident's medical record. Administration of the pneumococcal vaccines or revaccinations will be made in accordance with current Centers for Disease Control and Prevention ( CDC) recommendations at the time of the vaccination. Review of Residents 1, 4, 3, 5, 6, 8, 13, 16, 18, 19, 21, 23, 24, 25, 29, 30, and 33 for pneumococcal immunization records were conducted on 4/9/24. Review of the Pneumococcal informed consents showed all of these residents received the information on pneumococcal infections and education on the risks and benefits associated with PPSV 23. There was no information about PCV 15 and PCV 20. The immunization records showed the residents received PPSV 23 vaccine as follows: - Resident 1 received PPSV 23 on 6/14/21. - Resident 3 received PPSV 23 on 3/6/20. - Resident 4 received PPSV 23 on 6/14/21. - Resident 5 received PPSV 23 on 6/10/21. - Resident 6 received PPSV 23 on 3/20/24. - Resident 8 received PPSV 23 on 11/28/23. - Resident 13 received PPSV 23 on 01/27/23. - Resident 16 received PPSV 23 on 6/10/21. - Resident 18 received PPSV 23 on 6/10/21. - Resident 19 received PPSV 23 on 6/11/21. - Resident 21 received PPSV 23 on 9/1/20. - Resident 23 received PPSV 23 on 5/1/22. - Resident 24 received PPSV 23 on 6/11/21. - Resident 25 received PPSV 23 on 5/1/22. - Resident 29 received PPSV 23 on 02/10/23. - Resident 30 received PPSV 23 on 1/1/23. - Resident 33 received PPSV 23 on 2/1/23. 1. Medical record review for Resident 5 was initiated on 4/9/24. Resident 5 was admitted to the facility on [DATE]. Review of Resident 5's Physician order dated 6/8/21, showed the facility may give the Pneumococcal Polysaccharide Vaccine 23 (PPSV 23). Review of Resident 5's Resident Immunization Record form (undated) showed Resident 5 received the Pneumococcal Polysaccharide Vaccine 23 (PPSV 23) at the facility on 6/10/21. Further review of Resident 5's medical record failed to show Resident 5 was offered the PCV 15 or PCV 20 vaccines after receiving the PPSV 23 as per the CDC's guidelines. 2. Medical record review for Resident 13 was initiated on 4/9/24. Resident 13 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 13's Physician order dated 1/15/23, showed the facility may give Resident 13 the Pneumococcal Polysaccharide Vaccine 23 (PPSV 23). Review of Resident 13's Pneumococcal Pneumonia Immunization Program Consent Form dated 1/26/23, showed the signed consent for Resident 13 to receive the pneumococcal vaccine. Review of Resident 13's Resident Immunization record form (undated), showed Resident 13 received the Pneumococcal Polysaccharide Vaccine 23 (PPSV 23) at the facility on 1/27/23. Further review of Resident 13's medical record failed to show Resident 13 was offered the PCV 15 or PCV 20 vaccines after receiving the PPSV 23 as per the CDC guidelines. 3. Medical record review for Resident 4 was initiated on 4/9/24. Resident 4 was admitted to the facility on [DATE]. Review of Resident 4's Physician order dated 6/8/21, showed the facility may give Resident 4 the Pneumococcal Polysaccharide Vaccine 23 (PPSV 23). Review of Resident 4's Pneumococcal Pneumonia Immunization Program Consent Form dated 6/12/21, showed a verbal consent was received from Resident 4's responsible party to give Resident 4 the Pneumococcal Polysaccharide Vaccine 23 ( PPSV 23). Review of Resident 4's Resident Immunization record form (undated) showed Resident 4 received the Pneumococcal Polysaccharide Vaccine 23 (PPSV 23) in the facility on 6/14/21. Further review of Resident 4's medical record failed to show Resident 4 was offered the PCV 15 or PCV 20 vaccines after receiving the PPSV 23 as per the CDC's guidelines. 4. Medical record review for Resident 29 was initiated on 4/9/24. Resident 29 was admitted to the facility on [DATE]. Review of Resident 29's Physician order dated 2/18/23, showed the facility may give Resident 29 the Pneumococcal Polysaccharide Vaccine 23 (PPSV 23). Review of Resident 29's Resident Immunization record form (undated) showed Resident 29 received the Pneumococcal Polysaccharide Vaccine 23 ( PPSV 23) in the facility on 2/20/23. Further review of Resident 29's medical record failed to show Resident 29 was offered the PCV 15 or PCV 20 vaccines after receiving the PPSV 23 as per the CDC's guidelines. 5. Medical record review for Resident 24 was initiated on 4/9/24. Resident 24 was admitted to the facility on [DATE]. Review of Resident 24's Physician order dated 6/8/21, showed the facility may give Resident 24 the Pneumococcal Polysaccharide Vaccine 23 (PPSV 23). Review of Resident 24's Pneumococcal Pneumonia Immunization Program Consent Form dated 6/10/21, showed the signed consent for Resident 24 to receive the pneumococcal vaccine. Review of Resident 24's Resident Immunization record form (undated) showed Resident 24 received the Pneumococcal Polysaccharide Vaccine 23 ( PPSV 23) in the facility on 6/11/21. Further review of Resident 24's medical record failed to show Resident 24 was offered the PCV 15 or PCV 20 vaccines after receiving the PPSV 23 as per the CDC's guidelines. 6. Medical record review for Resident 1 was initiated on 4/9/24. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's Physician order dated 6/14/21, showed the facility may administer Resident 1 the Pneumovax 23 (Pneumococcal Polysaccharide Vaccine 23). Review of Resident 1's Pneumococcal Pneumonia Immunization Program Consent Form dated 6/14/21, showed the signed consent for Resident 1 to receive the pneumococcal vaccine. Review of Resident 1's Resident Immunization record form (undated) showed Resident 1 received the Pneumococcal Polysaccharide Vaccine 23 ( PPSV 23) in the facility on 6/14/21. Further review of Resident 1's medical record failed to show Resident 1 was offered the PCV 15 or PCV 20 vaccines after receiving the PPSV 23 as per the CDC's guidelines. On 4/05/24 at 1033 hours, an interview was conducted with the IP (Infection Preventionist). The IP was asked what are the types of (PNA) Pneumonia vaccine was given to the residents. The IP stated she had only given the PPSV 23 ( Pneumococcal Polysaccharide Vaccine) to the above residents (Residents 1, 4, 5, 13, 24, and 29), and did not offer the PCV 15 or PCV 20 ( Pneumococcal Conjugate Vaccine). The IP stated she had no awareness of the current PNA vaccine as per the CDC's guidelines and was not tracking the type of vaccine the residents need based on the new CDC's guidelines. The IP stated she offered the PPSV 23 only because the consent for PNA vaccine offered only PPSV 23 to all the residents. The facility Pneumococcal Pneumonia Immunization Program Consent Form showed the Pneumococcal Polysaccharide Vaccine was effective against 23 pneumococcal types which caused 90 percent of all pneumococcal pneumonia and was effective for approximately six years. Anyone [AGE] years of age or older or having chronic health problems were considered as high risk for exposure to and complications from pneumococcal pneumonia. On 4/09/24 at 0829 hours, further interview, concurrent medical record review, and document review was conducted with the IP and DON (Director of Nursing). The IP was asked about the facility tracking system for PNA vaccine and the list of the residents' pneumonia vaccine status. The IP provided the list, but the document did not show the specific type of pneumonia vaccine given, it just showed, Pneumonia; which was similar to what was written in the medical record. The IP and the DON verified and acknowledged the findings. The IP stated the facility was not listing the specific pneumonia vaccine administered, and the facility should. 17. Medical record review for Resident 15 was initiated on 4/9/24. Resident 15 was admitted to the facility on [DATE]. Review of Resident 15's annual MDS dated [DATE], showed Resident 15 had a BIMS score of 15 which meant the resident was cognitively intact. Review of Resident 15's Resident Immunization Record Form, (undated), showed Resident 15 declined the pneumonia vaccine on 1/8/16. Further review of Resident 15's medical record showed no documented evidence Resident 15 was educated on the risk and benefits of the pneumonia vaccine, provided a VIS (Vaccine Information Statement) handout from the CDC, or signed a consent acknowledging a declination of the pneumonia vaccine. On 4/9/24 at 1517 hours, a concurrent interview and medical record review was conducted with the IP. The IP verified the above findings. The IP stated when the residents declined a vaccine, the staff would explain the risk and benefits; however, the IP could not show the documented evidence the risk and benefits of declining the pneumococcal vaccine or a VIS handout was provided to Resident 15. The IP further stated the pneumococcal consent form showed if a resident agreed or declined to receive the vaccine and should have been completed for Resident 15 after Resident 15 declined the pneumococcal vaccine. When asked if Resident 15 was offered the pneumococcal vaccine after the resident initially declined, the IP stated no. Moreover, the IP stated the residents who declined the pneumococcal vaccine should be offered yearly to keep the residents up to date and if the residents decided to receive, the pneumococcal vaccine could be provided. 18. Medical record review for Resident 33 was initiated on 4/9/24. Resident 33 was admitted to the facility on [DATE]. Review of Resident 33's Quarterly MDS dated [DATE], showed Resident 33 has a BIMS score of 12 (moderately impaired). Review of Resident 33's Resident Immunization Record Form (undated) showed Resident 33 received a pneumonia vaccination on 2/10/23. However, the form did not show what type of pneumococcal vaccination was administered to Resident 33. Review of Resident 33's Physician's Telephone Order form showed Resident 33 had a physician's order to receive the Pneumovax 23 vaccine on 2/10/23. Review of Resident 33's Pneumococcal Pneumonia Immunization Program Consent form dated 2/8/23, showed Resident 33 agreed to receive the PPSV23 vaccine. On 4/9/24 at 1517 hours, a concurrent interview and medical record review was conducted with the IP. The IP verified the above findings. The IP stated she did not offer Resident 33 the PCV 20 or PCV 15; however, the IP stated she should have ensured Resident 33's pneumococcal immunization was current. 19. Medical record review for Resident 18 was initiated on 4/9/24. Resident 18 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 18's Quarterly MDS dated [DATE], showed Resident 18 had a BIMS score of 11 (moderately impaired). Review of Resident 18's Resident Immunization Record Form (undated) showed Resident 18 received a pneumonia vaccine on 6/10/21. However, the form did not show what type of pneumococcal vaccination was administered to Resident 18. Review of Resident 18's physician Orders List showed Resident 18 had a physician's order to receive the PPV23 vaccine on 6/10/21. Review of Resident 18's Pneumococcal Pneumonia Immunization Program Consent form dated 6/8/21, showed Resident 18 agreed to receive the PPV23 vaccine. On 4/9/24 at 1517 hours, a concurrent interview and medical record review was conducted with the IP. The IP verified the above findings. The IP stated Resident 18 was only offered the PPSV23; however, the IP stated she should have offered Resident 18 the PCV20 to ensure pneumococcal vaccination was current. The IP stated as of 4/6/24, Resident 18 was offered and provided the PCV20. 20. Medical record review for Resident 31 was initiated on 4/9/24. Resident 31 was admitted to the facility on [DATE]. Review of Resident 31's Quarterly MDS dated [DATE], showed Resident 31's cognitive skills for daily decision making was assessed to be severely impaired (who never or rarely made decisions). Review of Resident 31's Resident Immunization Record Form (undated) showed Resident 31 received PPV on 6/4/21, outside of the facility. However, the form did not indicate what type of pneumonia vaccination was administered. Further review of Resident 31's Immunizations history form showed Resident 31 received the Pneumococcal conjugate PCV 13 on 6/4/21. On 4/9/24 at 1517 hours, a concurrent interview and medical record review was conducted with the IP. The IP verified the above findings. The IP stated Resident 31 was not up to date on her pneumococcal vaccination. The IP further stated Resident 31 was not offered the PCV20 or PPSV23 as per the CDC's recommendations after Resident 31 received the PCV13. On 4/10/24 at 1302 hours, an interview with the DON and Administrator was conducted. The DON and Administrator acknowledged the above findings. Cross reference to F641, examples #8, #9, #10, and #11. 7. Medical record review for Resident 6 was initiated on 4/9/24. Resident 6 was admitted to the facility on [DATE]. Review of Resident 6's H&P (History and Physical) examination dated 2/24/24, showed Resident 6 could make needs known but could not make medical decisions. Review of Resident 6's Resident Immunization Record Form (undated) showed Resident 6 had received a pneumonia vaccination on 3/20/24. However, the form did not show what type of pneumonia vaccination was administered. Review of Resident 6's Pneumococcal Pneumonia Immunization Program Consent dated 2/14/24, showed Resident 6 agreed to receive the PPV 23 vaccination. Review of an email sent from a Veterans employee dated 2/20/24, showed a message that Resident 6 refused and needed his influenza and pneumonia vaccination. On 4/9/24 at 1333 hours, an interview and concurrent medical record review was conducted with the IP. The IP verified the above findings. The IP stated she should had offered the PCV 20 per the CDC's guidelines so Resident 6 could had been updated with his pneumonia vaccination. However, the IP stated the pneumonia consent form only offered the PPV 23. 8. Medical record review for Resident 8 was initiated on 4/2/24. Resident 8 was readmitted to the facility on [DATE]. Review of Resident 8's H&P examination dated 10/3/23, showed Resident 8 could make needs known but could not make medical decisions. Review of Resident 8's Resident Immunization Record Form (undated) showed Resident 8 received a pneumonia vaccination on 3/20/24. However, the form did not show what type of pneumonia vaccination was administered. Review of Resident 8's Pneumococcal Pneumonia Immunization Program Consent dated 3/22/24, showed Resident 8 signed the consent form. However, the consent form did not show if Resident 8 wanted or did not want to receive the pneumonia vaccination. Review of Resident 8's General Nurses Note dated 3/20/24, showed Resident 8 was given PPV (Pneumococcal Polysaccharide Vaccine) on his right deltoid as ordered by the resident's physician. A verbal consent was received from Resident 8's responsible party. On 4/9/24 at 1406 hours, an interview and concurrent medical record review was conducted with the IP. The IP verified the above findings. The IP stated Resident 8 was updated with her pneumonia vaccination based on the consent which only presented the PPV 23. 9. Medical record review for Resident 21 was initiated on 4/3/24. Resident 21 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 21's Resident Immunization Record form (undated), showed Resident 21 received Pneumococcal polysaccharide vaccine (PPV) on 9/10/20, prior to admission to the facility. Review of Resident 21's Pneumococcal Pneumonia Immunization Program Consent Form was not completed. On 4/9/24 at 1415 hours, an interview and concurrent medical record review was conducted with the IP. The IP stated she should have had offered Resident 21 the option to receive the Pneumococcal Conjugate Vaccine 20 (PCV 20) to be up to date with her pneumococcal immunization. 10. Medical record review for Resident 25 was initiated on 4/9/24. Resident 25 was admitted to the facility on [DATE]. Review of Resident 25's Resident Immunization Record form (undated) showed Resident 25 received a pneumonia vaccination on 5/10/22. However, the form did not show what type of pneumococcal vaccination was administered to Resident 25. Review of Resident 25's General Nurses Notes dated 5/9/22, showed pneumonia vaccination was offered to Resident 25 and he agreed to receive the pneumonia vaccine. Resident 25 could not recall if he had the pneumonia vaccine in the past. Resident 25's daughter did not have an idea if Resident 25 received the PPV vaccine before. On 4/9/24 at 1348 hours, an interview and concurrent medical records was conducted with the IP. The IP stated Resident 25's pneumococcal vaccination history information should had been unknown. The IP stated she only offered the residents the option to receive the PPV 23 because it was the only pneumococcal vaccination listed in the Pneumococcal Pneumonia Immunization Program Consent Form. The IP stated she should had offered the PCV 20 for Resident 25 be up to date with her pneumococcal immunization. 11. Medical record review for Resident 30 was initiated on 4/9/24. Resident 30 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 30's H&P examination dated 11/13/22, showed Resident 30 had no capacity to understand and make decisions. Review of Resident 30's Resident Immunization Record form (undated) showed Resident 30 received a pneumonia vaccination on 1/27/23. However, the form did not show what type of pneumococcal vaccination was administered to Resident 30. Review of Resident 30's General Nurses Note dated 1/25/23, showed a new order from the physician for Resident 30 to receive a pneumonia vaccine. Resident 30 was made aware and signed the consent. Review of Resident 30's Pneumococcal Pneumonia Immunization Program Consent Form, (undated), showed both options for yes and no to receive the pneumococcal vaccine were checked off, the reason showed the resident had it. On 4/9/24 at 1423 hours, an interview and concurrent medical record review was conducted with the IP. The IP verified the above findings. The IP stated she should have had offered the PCV 20 because it was more than a year ago that Resident 30 received the PPV 23 if she followed the updated CDC's guidelines. The IP stated she offered the PPV 23 to Resident 30 because that was the only pneumonia vaccine offered in the pneumonia consent the facility had provided. On 4/10/24 at 1310 hours, the DON was informed and acknowledged all the above findings. Cross reference to F641 for examples #1 and #2. 12. Medical record review for Resident 3 was initiated on 4/3/24. Resident 3 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 3's H&P examination dated 11/22/23, showed Resident 3 did not have the capacity to understand and make medical decisions. Review of Resident 3's Immunization Administration Record showed Resident 3 received pneumococcal vaccine on 3/6/20. The Immunization Administration Record for Resident 3 did not show the type of pneumococcal vaccine administered. Review of Resident 3's MAR (Medication Administration Record) dated March 2020 showed Resident 3 was administered PPSV23 on 3/6/20. Review of the Resident 3's General Nurses Notes dated 4/8/24 at 1733 hours, showed Resident 3's responsible party was called and offered PCV 20, educated on the pneumococcal vaccination, and declined the vaccination. Further review of Resident 3's medical record did not show if Resident 3 was offered PCV 20 single dose or PCV 15 followed by PPSV23, until 4/8/24. 13. Medical record review for Resident 16 was initiated on 4/9/24. Resident 16 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 3's H&P examination dated 7/29/23, showed Resident 16 had the capacity to understand and make decisions. Review of Resident 16's MAR dated June 2021 showed Resident 16 was administered with PPSV23 on 6/10/21. Further review of the medical record for Resident 16 did not show if Resident 16 was offered PCV 20 single dose or PCV 15 followed by PPSV23. 14. Record review for Resident 19 was initiated on 4/9/24. Resident 19 was admitted to the facility on [DATE]. Review of Resident 19's H&P examination dated 8/27/23, showed Resident 19 did not have the capacity to understand and make decisions. Review of Resident 19's undated Immunization Administration Record showed Resident 19 received Pneumococcal vaccine on 6/11/21, and PCV 20 on 4/6/24. The Immunization Administration Record for Resident 19 did not show the type of the pneumococcal vaccine administered on 6/11/21. Review of Resident 19's MAR dated June 2021 showed Resident 19 received PPSV23 on 6/11/21. Further review of Resident 19's medical record did not show if Resident 16 was offered PCV 20 single dose or PCV 15 followed by PPSV23, until 4/6/24. 15. Medical record review for Resident 23 was initiated on 4/9/24. Resident 23 was admitted to the facility on [DATE], and was readmitted on [DATE]. Review of Resident 23 H&P examination dated 3/13/24, showed Resident 23 had the capacity to understand and make decisions. Review of Resident 23's undated Immunization Administration Record showed Resident 23 received pneumococcal vaccine on 5/10/22, and PCV 20 on 4/6/24. The Immunization Administration Record for Resident 19 did not show the type of the pneumococcal vaccine administered on 5/10/22. Review of Resident 23's MAR dated May 2022 showed Resident 23 received PPSV23 on 5/10/22. Further review of Resident 23's record did not show if Resident 23 was offered PCV 20 single dose or PCV 15 followed by PPSV23, until 4/6/24. 16. Medical record review for Resident 27 was initiated on 4/9/24. Resident 27 was admitted to the facility on [DATE]. Review of Resident 27's H&P examination dated 1/15/24, showed Resident 27 could make needs known but could not make medical decisions. Review of Resident 27's undated Resident Immunization Record did not show an entry for the pneumococcal vaccination. Review of Resident 27's General Nurses Note dated 2/14/24, showed the facility called Resident 27's responsible party to inquire about the resident's vaccination status and was awaiting to call back from the responsible party. Review of an email sent from a veterans employee dated 2/20/24, showed a message Resident 27 refused his influenza and pneumonia vaccination on 9/2023. Further review of the medical record for Resident 27 did not show if the facility followed up with responsible party to inquire about the Resident 27's pneumococcal vaccination status after 2/20/24, and if pneumococcal vaccination was offered to Resident 27. On 4/9/24 at 1447 hours, a concurrent interview, medical record review, and document review for Residents 3, 16, 19, 23, and 27 was conducted with the IP. The IP verified the above findings. The IP stated Residents 3, 16, 19, and 23 did not receive updated vaccination which was either PCV20 single dose, or PCV15 followed by PPSV 23 as recommended by APIC to be up to date with their pneumococcal immunization until 4/6/24. In addition, the IP stated she inquired about Resident 27's vaccination status and received an email from the previous facility Resident 27 declined the pneumococcal vaccination; however, she did not offer the pneumococcal vaccination in the facility. The IP stated she should have followed up with Resident 27's responsible party and offered Resident 27 the updated pneumococcal vaccine. The IP further stated Residents 19 and 23 received the updated pneumococcal vaccine PCV20 on 4/6/24. Furthermore, Resident 3's responsible party declined the offer for pneumococcal vaccination on 4/8/24, and she was working to provide the updated pneumococcal vaccination to other residents in the facility. On 4/10/24 at 0939 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings. Cross reference to F641 for examples #3, #4, #5, #6 and #7.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0638 (Tag F0638)

Minor procedural issue · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and medical record review, the facility failed to ensure the quarterly MDS assessment was completed within 14...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and medical record review, the facility failed to ensure the quarterly MDS assessment was completed within 14 calendar days of the Assessment Reference Date (ARD) for one of one reviewed resident (Resident 21). This failure had the potential of not identifying each resident's preferences and goals of care, functional and health status, strengths and needs, as well as offering guidance for further assessments once the health problems had been identified. Findings: Review of the Long-Term Facility Resident Assessment Instrument 3.0 User's Manual v1.18.11 dated October 2023 showed a Quarterly (Non-Comprehensive) assessment completion date must be no later than 14 calendar days of the MDS assessment's ARD and data submission must be no later than 14 days of the assessment's completion date. Medical record review for Resident 21 was initiated on 4/3/24. Resident 21 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 21's MDS Quarterly assessment dated [DATE], showed the assessment was initiated. However, Resident 21's MDS Quarterly Assessment showed it was open and not submitted. On 4/3/24 at 1611 hours, an interview and concurrent medical record review was conducted with the MDS Nurse. The MDS Nurse verified Resident 21's MDS quarterly assessment had an ARD of 2/19/24, and had an open status. The MDS Nurse stated when the assessment status showed open, it meant the assessment was not completed. The MDS Nurse stated Resident 21's MDS quarterly assessment should had been completed 14 days after the ARD on 3/4/24. On 4/5/24 at 1530 hours, the DON was informed and acknowledged the above findings.
MINOR (B)

Minor Issue - procedural, no safety impact

MDS Data Transmission (Tag F0640)

Minor procedural issue · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and medical record review, the facility failed to transmit the MDS timely for one of one resident reviewed (R...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and medical record review, the facility failed to transmit the MDS timely for one of one resident reviewed (Resident 14). This failure had the potential for not providing care to meet the resident's care needs. Findings: Review of the Long-Term Facility Resident Assessment Instrument 3.0 User's Manual v1.18.11 dated October 2023 in Chapter 5: Submission and Correction of the MDS Assessments, Section 5.2, showed a Quarterly (Non-Comprehensive) Review Assessment data submission must be no later than 14 days of the assessment's completion date. Medical record review for Resident 14 was initiated on 4/3/24. Resident 14 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 14's MDS Quarterly assessment dated [DATE], showed the assessment with a completion date of 2/28/24. Review of the MDS 3.0 Nursing Home (NH) Final Validation Report showed Resident 14's MDS Quarterly assessment dated [DATE], with submission date and time of 3/28/24 at 1255 hours. On 4/3/24 at 1630 hours, an interview and concurrent interview was conducted with the MDS Nurse. The MDS Nurse stated she was not the person submitting the residents' assessments to CMS. The MDS Nurse stated a person from the corporate submitted the residents' assessments to CMS. The MDS Nurse stated Resident 14's MDS quarterly assessment dated [DATE], should had been submitted on 3/13/24. On 4/4/24 at 0844 hours, the MDS Nurse provided documents to show Resident 14's MDS quarterly assessment dated [DATE], was submitted on 3/28/24, and stated the assessment was submitted late. On 4/5/24 at 1530 hours, the DON was informed and acknowledged the above finding.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0911 (Tag F0911)

Minor procedural issue · This affected multiple residents

Based on observation and interview, the facility failed to ensure Room A did not accommodate more than four residents. At the time of survey, there were five occupied beds in the room, which posed the...

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Based on observation and interview, the facility failed to ensure Room A did not accommodate more than four residents. At the time of survey, there were five occupied beds in the room, which posed the risk of five residents sharing one room. Findings: On 4/2/24 at 0904 hours, an initial tour of the Room A was conducted. Observation of Room A showed a five-bed room occupied by five residents. On 4/4/24 at 1542 hours, an interview was conducted with the Administrator. The Administrator verified there were five residents occupied in Room A. The Administrator acknowledged Room A had less square footage than required. The Administrator further stated the facility would like to continue with the room variance waiver for Room A. Cross reference to F912.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0912 (Tag F0912)

Minor procedural issue · This affected multiple residents

Based on observation and interview, the facility failed to ensure Room A measured at least 80 square feet per resident. Room A was a five-bed room, which measured 78.4 feet per resident if all the bed...

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Based on observation and interview, the facility failed to ensure Room A measured at least 80 square feet per resident. Room A was a five-bed room, which measured 78.4 feet per resident if all the beds were filled. At the time of the survey, the room was occupied by five residents. This failure to have the designated square footage created the potential to negatively impact the residents' quality of life. Findings: On 4/2/24 at 0904 hours, an initial tour of the Room A was conducted. Observation of Room A showed a five-bed room occupied by five residents. On 4/4/24 at 1542 hours, an interview was conducted with the Administrator. The Administrator stated Room A had a total of 392 square feet and when occupied by five residents, each resident would have 78.4 square foot of space. The Administrator acknowledged the residents should have 80 square foot of space and verified the residents in Room A did not. The Administrator verbalized the facility would like to continue with the room variance waiver for Room A. Cross reference to F911.
Jan 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility document review, the facility failed to ensure the head and neck support...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility document review, the facility failed to ensure the head and neck support for one of five sampled residents' (Resident 1) highbacked personalized wheelchair was in the correct position when Resident 1 left the facility for an outing with her family on 12/30/23. This failure resulted in Resident 1's head being tilted to one side and incorrectly aligned in her wheelchair, causing pain, and psychological distress, which had the potential to negatively impact the resident's well-being. Findings Medical record review for Resident 1 was initiated on 1/16/24. Resident 1 was originally admitted to the facility on [DATE],and readmitted on [DATE]. Resident 1 had a diagnosis of MS. Review of Resident 1's H&P examination dated 10/3/23, showed Resident 1 had the capacity to understand and make medical decisions. Review of Residents 1's MDS dated [DATE], showed the resident was cognitively intact. Resident 1 required substantial assistance rolling side to side and was dependent on the staff for transfers from the bed to the chair. On 1/17/24 at 1541 hours,an interview was conducted with Resident 1's Family Member (Family Member 1). Family Member 1 stated a family gathering at the mall was planned for 12/30/23, because Resident 1 wanted to see the decorations. Family member 1 stated when Resident 1 arrived at the mall, it was visibly obvious that she was not in her chair correctly. Her head was just dangling off to one side, she was sliding down in her wheelchair, and she was in pain. Family Member 1 stated it took three people to adjust and reposition Resident 1. Family Member 1 added they had a very hard time adjusting Resident 1's head. On 1/18/24 at 1045 hours,an interview was conducted with Resident 1. Resident 1 stated she had been waiting for that day for months. Resident 1 stated before she left the facility, she had told the staff that she was turned sideways and needed to be readjusted. Resident 1 stated the staff told her that they could not adjust her because the bus was already there to pick her up. Resident 1 stated the bus ride was very bumpy, which caused her head to move side to side and all around because her head was not secured in the wheelchair head rest. Resident 1 stated she slid down in the wheelchair. Resident 1 stated it was very uncomfortable and scary. Resident 1 stated her neck had continued to hurt since that day. On 1/18/24 at 1530 hours,an interview and concurrent medical record review was conducted with the SSD. The SSD stated Resident 1 went out on pass to the mall to visit with her family. The SSD stated shereceived a report from Resident 1's family that Resident 1 was uncomfortable in the wheelchair during their visit to the mall. The SSD stated the family also sent pictures of Resident 1 in her wheelchair while she was at the mall. Review of the photos showed Resident 1 sitting in her wheelchair and tilted on to the right side with her neck bent so far that her right her cheek was touching her right shoulder. The SSD stated Resident 1 did not have neck control and the head support on the wheelchair was not extended or it was not there at all. The SSD stated the wheelchair was not tilted backwards. The SSD stated shealways accompanied the resident to the medical appointments and made sure the wheelchair was tilted back so the resident's head restingagainst the support and the resident did not fall forward. On 1/18/24 at 1600 hours, an interview and concurrent observation of Resident 1's wheelchair was conducted with the SSD and DSD. The DSD confirmed the head rest support was flush with the top of the back of the wheelchair and not in the proper position. The DSD tried multiple ways to get the head rest support to raise up. The DSD confirmed it was difficult to reposition. On 1/24/24 at 1139 hours, a telephone interview was conducted with CNA 4. CNA 4 stated he got Resident 1 ready for the visit with her family on 12/30/23. CNA 4 stated hedid not touch Resident 1'sneck support because he did not have the tools to adjust it. CNA 4 stated Resident 1 waited for the bus ride in the front entrance of the facility. CNA 4 stated while Resident 1 was waiting to be picked up, her wheelchair was only tilted back a little bit because she liked to be able to see when the bus arrived. CNA 4 stated Resident 1 normally had her wheelchair tilted back to about 30 degrees. CNA 4 stated the longest Resident 1 could stay in her wheelchair was two hours. CNA 4 stated Resident 1 was upright when she returned to the facility that day. On 1/24/24 at 1006 hours, an interview was conducted with the DON. The DON confirmed Resident 1's wheelchair headrest was not in the proper position when Resident 1 was on pass to visit her family. The DON stated the wheelchair should have been tilted back so the weight of the resident's head was back, to allow for the head to be supported. The DON confirmed the resident was not correctly positioned in the wheelchair during her family visit.
Dec 2023 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0700 (Tag F0700)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the proper use of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the proper use of bed rails for six of six sampled residents (Residents 1, 2, 3, 4, 5, and 6). * Resident 1 was observed with bilateral bed rails elevated, however, had a physician ' s order, assessment, and care plan problem for the right siderail use only. * Resident 2 was observed with bilateral bed rails elevated, with no physician ' s order, assessment, nor care plan problem in place. * Resident 3 was observed with upper and lower left ½ (half) bed rails elevated. Resident 3 did not have a physician ' s order, assessment, or care plan problem for the use of the bed rails. * Resident 4 was observed with bilateral ½ length bed rails elevated, with the right siderail padded. Resident 4 ' s physician ' s order was only for the left padded half bed rail. * Resident 5 was observed with left bed rail elevated with no physician ' s order, assessment, or care plan problem for bed rail use. * Resident 6 was observed with the left full bed rails elevated without a physician ' s order, assessment, or care plan problem in place for the use of bed rails. These failures put the residents at risk for entrapment and death. Findings: Review of the facility ' s P&P titled Proper Use of Siderails revised 12/16 showed the side rails are only permissible if they are used to treat a resident ' s medical symptoms or to assist with mobility and transfer of residents. An assessment will be made to determine the resident ' s symptoms, risk of entrapment, and reason for using siderails. The use of side rails as an assistive device will be addressed in the resident care plan. 1. On 12/7/23 at 0900 hours, an observation was made at Resident 5 ' s bedside. Resident 5 was observed in bed with the left side of the bed against the wall and ½ (half) bed rail elevated. On 12/7/23 at 1034 hours, an additional observation was made at Resident 5 ' s bedside. Resident 5 was again observed in bed with the left ½ length bed rail elevated. Medical record review for Resident 5 was initiated on 12/7/23. Resident 5 was admitted to the facility on [DATE], and readmitted [DATE]. Review of the Physician Orders failed to show any order for the use of the bed rails. Review of Resident 5 ' s plan of care failed to show any care plan problem addressing the use of the siderails. Further review of the medical record failed to show an assessment indicating the necessity of using the siderailsfor Resident 5. 2. On 12/7/23 at 0928 hours, an observation and concurrent interview was conducted with Resident 3 at the bedside. Resident 3 was observed with the right side of the bed against the wall and upper and lower ½ length siderails elevated on the left side. Resident 3 was asked if he used the rails and stated he could not get out of bed. Medical record review for Resident 3 was initiated on 12/7/23. Resident 3 was admitted to the facility on [DATE]. Review of the Physician Orders failed to show any order for the use of the bed rails. Review of Resident 3 ' s plan of care failed to show any care plan problem addressing the use of the siderails. Further review of the medical record failed to show an assessment indicating the necessity of using the siderailsfor Resident 3. 3. On 12/7/23 at 0928 hours, an observation was made at Resident 4 ' s bedside. Resident 4 was observed in bed with padded bilateral ½ (half) length bed rails elevated with the right side against the wall. On 12/7/23 at 1030 hours, another observation showed Resident 4 remained in bed with bilateral ½ bed rails elevated, the left siderail was padded. Medical record review for Resident 4 was initiated on 12/7/23. Resident 4 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 4 ' s Physician Orders showed an order dated 9/14/23, to place the resident ' s bed at the lowest position with a padded left half siderail up for mobility and positioning. There was no physician ' s order for the side of the right ½ siderailuse for the resident. 4. On 12/7/23 at 0931 hours, an observation and concurrent interview was conducted at Resident 6 ' s bedside with LVN 1. Resident 6 was observed in bed with upper and lower bed rails elevated on the left side, and right side of the bed was against the wall. LVN 1 verified this observation. Medical record review for Resident 6 was initiated on 12/7/23. Resident 6 was admitted to the facility on [DATE]. Review of Resident 6 ' s Physician Orders failed to show an order for the bed rail use. Review of Resident 6 ' s plan of care failed to show a care plan problem addressing the use of siderails. 5. On 12/7/23 at 0935 hours, an observation and concurrent interview was conducted at Resident 2 ' s bedside with CNA 1. Resident 2 was observed in bed with the left bed rail elevated. CNA 1 stated the side rail was elevated due to Resident 2 experiencing spasms at times. When asked if she had seen Resident 2 hit the bed rail when there was a spasm, CNA 1 stated yes, but there was no injury. Medical record review for Resident 2 was initiated on 12/7/23. Resident 2 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 2 ' s Physician Orders failed to show an order for bed rail use. Review of Resident 2 ' s plan of care failed to show a care plan problem addressing the use of the siderails. 6. On 12/7/23 at 0957 hours, an observation and concurrent interview was conducted with Resident 1 at the bedside. Resident 1 was observed with bilateral ½ (half) length bed rails elevated. The left side of the bed was against the wall. Medical record review for Resident 1 was initiated on 12/7/23. Resident 1 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 1 ' s Physician Orders showed an order dated 1/23/23, for right ½ siderail elevated for mobility and positioning. Review of Resident 1 ' s Safety Assessment for Siderail Usage dated 9/27/21,showed left ½ siderail up when in bed for mobility and positioning. Review of Resident 1 ' s plan of care showed a care plan problem dated 1/21/23, for the risk for injury/entrapment with an intervention to use the right ½ siderail. There was no physician ' s order and care plan developed for the use of the left side rail. In addition, there was no assessment for the use of the right ½ bed rail when in bed. On 12/7/23 at 1132 hours, an interview and concurrent medical record review was conducted with the DON. The DON was asked about the process for the siderail use. The DON stated if the bed was against the wall, there should be no siderail on that side. The DON stated the resident would need a safety assessment and physician ' s order for the use of the siderails. The DON verified all the above findings.
Feb 2023 13 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0554 (Tag F0554)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure one of 13 fina...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure one of 13 final sampled resident (Resident 8) did not have access to administer the medications when the resident was assessed to be unable to self-administer the medications safely, and the medications were not ordered by the physician. This had the potential for Resident 8 to be harmed by unsafe practices. Findings: Review of the facility's P&P titled Self-Administration of Medications revised February 2021 showed the interdisciplinary team will assess each resident's cognitive and physical abilities to determine if self-administration is safe and appropriate for the resident and nursing staff will document self-administration of medications in the MAR. The P&P also showed medications found at the bedside that are not authorized for self-administration will be returned to the charge nurse to be returned to the family. Review of the facility's P&P titled Administering Medications revised April 2019 showed medication are administered in accordance with the physician's orders. Medical record review for Resident 8 was initiated on 2/21/23. Resident 8 was admitted to the facility on [DATE]. Review of Resident 8's History and Physical Examination dated 8/28/22, showed the resident could make their needs known but could not make medical decisions. On 2/21/23 at 0747 hours, Resident 8 was observed lying in bed. Located on the resident's tray table were two glass bottles of liquid. One bottle was labeled Po Sum On with foreign characters on the label. The other bottle was labeled Lung Choy Shung Pain Relief Liquid 6.76 fluid ounces with foreign characters on the label. Both bottles were open and approximately half-full. Review of Resident 8's Physician Orders summary for February 2023 failed to show the physician's orders for Po Sum On and Lung Choy Shung Pain Relief Liquid. Review of Resident 8's Self-Administration assessment dated [DATE], showed Resident 8 was not able to safely self-administer medications. On 2/21/23 at 0913 hours, a telephone interview was conducted with Family Member 1. Family Member 1 stated the facility was aware of the medicated oils, and Resident 8 used the oils for pain relief and nausea. Review of the National Library of Medicine's DailyMed (online resource of labeling for prescription and nonprescription drugs) showed the following: -Po Sum On: Active ingredient - menthol 15%. -Lung Choy Shung Pain Relief Liquid: Active ingredients - menthol 2.8% and camphor 2.8%. On 2/23/23 at 1111 hours, an observation, interview and concurrent medical record review was conducted with LVN 1. LVN 1 observed the Po Sum On and Lung Choy Shung Pain Relief Liquid at Resident 8's bedside and stated they were unsure of the bottles' contents. During Resident 8's medical record review, LVN 1 verified there was no physician's orders for Po Sum On and Lung Choy Shung Pain Relief Liquid. LVN 1 verified the Self-Administration Assessment showed Resident 8 was not able to safely self-administer medications. On 2/23/23 at 1326 hours, an observation and concurrent interview were conducted with the DSD/IP. The DSD/IP stated Resident 8's Po Sum On and Lung Choy Shung Pain Relief Liquid were brought in by the family a while ago. The DSD/IP verified there should be a physician's orders for their use, and the resident was determined to be not safe for self-administer medications as per the IDT.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to provide the treatment and care in acc...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to provide the treatment and care in accordance with the professional standards of practice for one of two closed records residents (Resident 35), one of 13 final sampled residents (Resident 337), and one nonsampled resident (Resident 340). * The facility failed to notify the physician of Resident 35's change of condition as per the facility's P&P. * The facility failed to monitor Resident 337's fluid intake as ordered. * The facility failed to properly obtain Resident's 340's blood pressure measurement as per the facility's P&P. These failures had the potential for residents not to receive appropriate care and treatment. Findings: 1. Review of the facility's P&P titled Change in a Resident's Condition or Status revised February 2021 showed the facility should notify the resident, his or her attending physician, and the resident representative of changes in the resident's medical/mental condition and/or status. Closed record review for Resident 35 was initiated on 2/23/23. Resident 35 was admitted to the facility on [DATE]. Review of the POLST dated 12/1/22, showed Do Not Attempt Resuscitation/DNR (Allow Natural death). Under the section for medical intervention showed selective treatment- goal of treating medical conditions while avoiding burdensome measures, hydration pain relief only, do not transfer to hospital at all. Further review of the POLST showed to not return to the hospital and was discussed with the family. Review of the Care Plan dated 11/27/22, showed a care plan problem addressing Resident 35's end of life. The goal was to honor the resident and family's wish, and the intervention included to call the MD to report the resident's change of condition. Review of the Progress Note dated 12/14/22 at 0117 hours, showed on 12/13/22 at 2330 hours, Resident 35 was noted to have labored breathing using accessory muscles. Resident 35's oxygen saturation level was 84% with oxygen via nasal cannula at 3 liter per minute, breathing treatment was administered, and the oxygen saturation level was elevated to 90-97%. The resident remained arousable with continuous labored breathing. Resident 35's representative was notified. Further review of the progress note did not show documented evidence the physician was notified of the above change of condition. On 2/23/23 at 1609 hours, a concurrent interview and medical record review was conducted with LVN 2. LVN 2 stated the change of condition of Resident 35 was first identified on 12/13/22 at 2330 hours, when Resident 35 was noted to have labored breathing. LVN 2 stated that was a change of condition and the physician should have been notified. LVN 2 verified the physician was not notified. LVN 2 stated when Resident 35 had labored breathing, the resident's physician should have been notified immediately. On 2/23/23 at 1624 hours, a concurrent interview and medical record review was conducted with the DSD/IP. The DSD/IP verified the above findings and stated the physician should have been notified when there was a change of condition. 2. Medical record review for Resident 337 was initiated on 2/21/23. Resident 337 was admitted to the facility on [DATE]. Review of Resident 337's Physician Orders for February 2023 showed an order dated 2/20/23, for fluid restriction 1500 ml per day, with the breakdown as dietary to provide 870 ml (breakfast 290 ml, lunch 290 ml, and dinner 290 ml) and nursing to provide 630 ml as follows: 120 ml for 11-7 shift, 340 ml for 7-3 shift, and 170 ml for 3-11 shift. On 2/23/23 at 1103 hours, an interview and concurrent medical record review was conducted with LVN 1. LVN 1 stated the intake and output were monitored for all the residents on fluid restrictions, receiving hemodialysis, and new admissions with gastric feeding tubes (a tube inserted into the stomach for feeding/hydration.) LVN 1 verified Resident 337 was on a fluid restriction due to anasarca (form of extreme, generalized edema, which is when fluid accumulation causes a palpable swelling throughout the entire body). When asked where the resident's intake was documented, the LVN went to the binder on the medication cart and retrieved Resident 337's Intake and Output record initiated 2/18/23. Review of the Intake and Output record showed spaces for each shift (night, day, and evening shifts) to document the resident's intake. The form showed the following entries: - On 2/18/23, evening shift, Resident 337 had 240 ml of fluid intake. - There were no entries documented for 2/19, 2/20, and 2/21/23. - On 2/22/23, day shift, the resident had 340 ml of fluid intake. There were no entries for the night and evening shifts. LVN 1 stated the form should have been completed to ensure an accurate fluid restriction monitoring. 3. Review of the facility's P&P titled Blood Pressure, Measuring revised September 2010 showed when obtaining a blood pressure, to expose the resident's arm by rolling the sleeve up about five inches above the elbow. If the cuff is placed too loose, will get a false high blood pressure reading. On 2/22/23 at 0852 hours, during a Medication Administration observation, LVN 1 stated they were taking Resident 340's blood pressure prior to administering the resident's blood pressure medications. LVN 1 was observed taking Resident 340's manual blood pressure with a blood pressure cuff and stethoscope. Resident 340 was wearing a red collared, button-up house jacket. LVN 1 placed both the blood pressure cuff and stethoscope bell over the sleeve and obtained the resident's blood pressure with the results of 130/80 mmHg. LVN 1 then completed the medication administration including two blood pressure medications (metropolol tartrate 25 mg). Medical record review for Resident 340 was initiated on 2/21/23. Resident 340 was admitted to the facility on [DATE]. Review of Resident 340's physician's orders for February 2023 showed the following orders: - metropolol tartrate 25 mg, one tab twice a day for hypertension and hold if the SBP less than 90 mmHg or heart rate less than 50 mmHg. On 2/22/23 at 1143 hours, an interview and concurrent facility document review were conducted with LVN 1. LVN 1 stated they did not remove or push up Resident 340's sleeve when obtaining the resident's blood pressure earlier, and verified they should have.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and medical record review, the facility failed to implement the intervention for preventing the...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and medical record review, the facility failed to implement the intervention for preventing the pressure ulcer for one of 13 final sampled residents (Resident 1). This failure had the potential for Resident 1's pressure sore not improving. Findings: On 2/21/23 at 0915, 1214, and 1413 hours, Resident 1 was observed in bed on her back. The resident was not on a special mattress. Review of the facility's matrix showed Resident 1 had developed a Stage 2 pressure ulcer on her sacrococcyx at the facility. On 2/23/23 at 1044 hours, a concurrent wound treatment and interview was conducted with LVN 2. When asked about implementing a special mattress for Resident 1's pressure ulcer, LVN 2 could not explain. Medical record review for Resident 1 was initiated on 2/21/23. Resident 1 was readmitted to the facility on [DATE]. Review of Resident 1's History and Physical Examination showed Resident 1 had diagnoses including dementia and general weakness. Review of Resident 1's Skin Inspection Report showed Resident 1's skin was not intact on 11/29/22, and the resident was known to refuse repositioning and was combative when staff tried to get close to her. Review of Resident 1's Wound Assessment Report dated 1/8/23, showed Resident 1's sacrococcyx pressure ulcer had deteriorated. Review of Resident 1's plan of care addressing the resident's risk for impaired skin integrity dated 11/1/22, showed the interventions included providing the pressure relieving mattress. On 02/23/23 at 1142 hours, the DSD/IP verified the above findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide RNA services to ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide RNA services to two of 13 final sampled residents (Residents 1 and 9) as ordered by the physician. This failure had the potential to result in the resident's decline in ROM and deterioration in their ability to perform ADL care. Findings: Review of the facility's P&P titled Restorative Nursing Services revised July 2017 showed the residents would receive restorative nursing care as needed to help promote optimal safety and independence. On 2/21/23 at 1236 hours, Resident 9 was observed lying in the bed. Resident 1's right hand was in a flexed position. There was no splint on the right hand. Record review for Resident 9 was initiated on 2/22/23. Resident 9 was admitted to the facility on [DATE]. Review of the MDS dated [DATE], showed the ROM functions were impaired on one side of the upper extremity and one side of the lower extremity. Review of the Resident 9's Care Plan dated 8/21/22, showed a care plan problem addressing the impaired physical mobility. The goal was to maintain highest level of mobility possible and the intervention included to provide RNA services as ordered. Review of the Physician Order Summary for February 2023 showed an order dated 9/25/22, to provide the following: - RNA to apply the right elbow orthosis everyday five times a week for up to six hours as tolerated - RNA to apply the right wrist/hand orthosis everyday five times a week for up to six hours as tolerated - RNA to apply the hip abductor orthosis everyday five times a week for up to six hours as tolerated - RNA to apply the PRAFO everyday five times a week up to six hours as tolerated - RNA to apply the knee orthosis everyday five times a week for up to six hours as tolerated - RNA to perform AA/PROM exercise, to the left upper and lower extremities everyday five times a week - RNA to perform PROM exercise to the right upper and lower extremities everyday five times a week. Review of the documentation for RNA services from 2/8 to 2/22/23, showed RNA services were provided only on the following days: - Passive ROM exercises on 2/9/23 at 0800 and 1127 hours, 2/10/23 at 0800 hours, 2/14/23 at 0800 hours, and 2/16/23 at 0800 hours. - Splint brace assistance on 2/9/23 at 0800 and 1127 hours, 2/10/23 at 0800 hours, 2/14/23 at 0800 hours, and 2/16/23 at 0800 hours. However, there was no documented evidence to explain why RNA services were not provided as ordered by the physician. On 2/22/23, at 1514 hours, an interview and concurrent medical record review was conducted with the DSD/IP. The DSD/IP verified Resident 9 did not receive RNA services as ordered by the physician. The DSD/IP stated the facility had shortage of RNA and she was looking for a staff to provide RNA services to the residents. 2. On 02/23/23 at 1041 hours, an observation of Resident 1 and concurrent interview was conducted with CNA 1. CNA 1 verified Resident 1 had contractures to her right hand. On 02/23/23 at 1044 hours, an observation of Resident 1 and concurrent interview was conducted with LVN 2. LVN 2 verified Resident 1 had bilateral foot drop. Medical record review for Resident 1 was initiated on 2/21/23. Review of Resident 1's History and Physical Examination dated November 2022 showed a diagnosis of contractures. Review of Resident 1's Physician Order Summary showed an order dated 11/1/22, to provide passive ROM exercises to Resident 1's bilateral upper and lower extremities five times weekly; and apply Resident 1's handroll for four hours, five times weekly. Review of Resident 1's quarterly MDS dated [DATE], showed Resident 1 was totally dependent on staff for her ADL care. Review of Resident 1's documentation for RNA services from 2/10 to 2/23/23, showed no documented evidence passive ROM exercises were not provided as ordered by the physician. Resident 1 was provided with ROM exercises on 2/10, 2/14, and 2/16/23, instead of five times weekly as per the physician's order. Review of Resident 1's documentation for RNA services from 2/10 to 2/23/23, showed no documented evidence handroll was not applied as ordered by the physician. The document showed Resident's 1 handroll was applied only on 2/10, 2/14, and 2/16/23, instead of five times weekly as per the physician's order. On 2/23/23 at 1002 hours, an interview with the DSD/IP was conducted. The DSD/IP was informed and verified the above findings. Cross reference to F686.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record and facility P&P review, the facility failed to implement the safety interventio...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record and facility P&P review, the facility failed to implement the safety interventions and provided supervision to one of 13 final sampled residents (Resident 26) who smoked. This put Resident 26 at risk for injury while smoking. Findings: Review of the facility's P&P titled Smoking Policy - Residents revised July 2017 showed the residents will be evaluated on admission to determine if they have the ability to smoke safely with or without supervision. Any resident who have restricted smoking privilege which required monitoring shall have direct supervision of a staff, family, visitor or volunteer worker at all times while smoking. Medical record review for Resident 26 was initiated on 2/21/23. Resident 26 was admitted to the facility on [DATE]. Review of Resident 26's Safe Smoking assessment dated [DATE], showed the IDT determined Resident 26 was an unsafe smoker and required constant supervision while smoking. Review of Resident 26's Care Plan showed a care plan problem initiated 10/23/22, addressing potential safety deficit and at increased risk for injury related to cognitive and visual deficits. The interventions included to provide direct staff supervision while smoking at all times and for the resident's lighter to be stored in the medication cart. On 2/21/23 at 0953 hours, an interview was conducted with Resident 26 while at the designated smoking area. Resident 26 stated he would smoke after every meal. When asked what he needed to do if wanting to smoke, the resident stated he would get his cigarette from the nurse, come out to the smoking area, and put on a smoking apron (fire retardant material). Resident 26 stated he would light his own cigarette; however, he was supervised while smoking. On 2/21/23 at 1237 hours, Resident 26 was observed smoking a cigarette in the designated smoking area. However, there was no staff, volunteer, or family monitoring the resident while smoking as per the facility's P&P. On 2/22/23 at 0841 hours, Resident 26 was observed going out to the smoking area. Resident 26 donned on a safety apron and lighted his cigarette with a lighter. However, there was no staff, volunteer, or family monitoring the resident while smoking. On 2/22/23 at 1135 hours, LVN 1 was asked about Resident 26's smoking materials. LVN 1 stated the residents' cigarettes and lighters should be locked up in the medication cart. LVN 1 retrieved a plastic bag with packs of cigarettes; however, there was no lighter in the bag. LVN 1 walked over to Resident 26's room and retrieved the lighter from the resident. On 2/22/23 at 1246 hours, Resident 26 was observed asking LVN 1 for a cigarette and the lighter. LVN 1 unlocked the medication cart and gave the items to the resident. Resident 26 made his way down the hallway. On 2/22/23 at 1249 hours, Resident 26 was observed at the smoking area with an apron and lit his cigarette and began smoking. However, there was no staff, volunteer, or family monitoring the resident while smoking. On 2/22/23 at 1250 hours, an interview was conducted with LVN 1. LVN 1 stated Resident 26 was able to smoke unsupervised; however, they could check on the resident occasionally. LVN further stated they would check on him in a bit. On 2/22/23 at 1253 hours, LVN 1 was observed going to the smoking area, spoke to Resident 26 briefly, and went back into the facility. Resident 26 continued smoking without supervision. On 2/22/23 at 1313 hours, an interview and concurrent medical record review was conducted. LVN 1 was asked to locate Resident 26's smoking assessment; however, LVN 1 was unable to locate one in the resident's medical record. When asked what precautions were in place for the resident, LVN stated the staff needed to ensure he would return the lighter and store his cigarettes. LVN 1 reviewed Resident 26's care plan and verified the resident's care plan showed to provide direct staff supervision while smoking at all times and for the lighter to be stored in the medication cart. LVN 1 verified Resident 26 had not been supervised at all times while smoking, and the lighter was observed earlier being in the resident's possession. On 2/22/23 at 1322 hours, a follow-up interview and concurrent medical record review was conducted with LVN 1. LVN 1 stated they were able to locate the Safe Smoking Assessment and verified Resident 26 was determined to be an unsafe smoker and required constant supervision while smoking.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility document review, the facility failed to ensure proper monit...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility document review, the facility failed to ensure proper monitoring and documentation for two of two residents (Residents 8 and 14) receiving hemodialysis services. This failure had the potential to delay identifying and responding to dialysis access site issues for the residents. Findings: Review of the facility's P&P titled End-Stage Renal Disease, Care of a Resident revised September 2010 showed the nurse will document the catheter location and condition of dressing, and interventions if needed every shift. 1. Medical record review for Resident 8 was initiated on 2/21/23. Resident 8 was admitted to the facility on [DATE]. Review of Resident 8's Physician Orders for February 2023 showed an order dated 8/26/22, for dialysis services to be provided off-site every Tuesday, Thursday, and Saturday. Review of Resident 8's Care Plan initiated on 8/27/22, showed a care plan problem addressing the resident's AV/Shunt Graph secondary to end stage renal disease, AV shunt to the left upper arm. The interventions included to check the resident's shunt for bruit and thrill every shift and monitor for signs of redness, infections, and draining. Review of Resident 8's Dialysis Assessment sheets for February 2023, showed the resident's dialysis device and site were assessed on the following dates: - On 2/21/23, for the day and evening shifts (two of three shifts). - On 2/18/23, for the day and evening shifts (two of three shifts). - On 2/16/23, for the day and evening shifts (two of three shifts). - On 2/14/23, for the day and evening shifts (two of three shifts). - On 2/11/23, for the day and evening shifts (two of three shifts). - On 2/9/23, for the day and evening shifts (two of three shifts). - On 2/7/23, for the day and evening shifts (two of three shifts). - On 2/4/23, for the day and evening shifts (two of three shifts). - On 2/2/23, for the day and evening shifts (two of three shifts). Review of Resident 8's Department Notes for February 2023 showed the resident's dialysis access site/dressing were documented on the following additional shifts: - On 2/19/23 at 0017 hours (night shift) - On 2/5/23 at 246 hours (day shift) On 2/23/23 at 1111 hours, an interview and concurrent document review was conducted with LVN 1. LVN 1 stated the protocol was to monitor and document the dialysis access site and dressing on dialysis days using the Dialysis Assessment sheets. LVN 1 reviewed the facility's P&P and resident's medical record and verified Resident 8's access site and dressing assessments were not documented on every shift, and should have been. On 2/23/23 at 1154 hours, a follow-up interview and record review were conducted with LVN 1. LVN 1 verified Resident 8's care plan showed to check the resident's shunt for bruit and thrill every shift and monitor for signs of redness, infections, and draining. 2. Medical record review for Resident 14 was initiated on 2/21/23. Resident 14 was readmitted to the facility on [DATE]. Review of Resident 14's Physician Orders for February 2023 showed an order dated 2/28/22, for dialysis services to be provided off-site every Tuesday, Thursday, and Saturday. Review of Resident 14's Care Plan initiated on 8/29/22, showed a care plan problem addressing the resident's AV/Shunt Graph secondary to end stage renal disease, AV shunt to left upper arm . The interventions included to check the resident's shunt for bruit and thrill every shift. Review of Resident 14's Dialysis Assessment sheets for February 2023, showed the resident dialysis device and site were assessed on the following dates: - On 2/21/23, for all three shifts. - On 2/18/23, for all three shifts. - On 2/16/23, for all three shifts. - On 2/14/23, for all three shifts. - On 2/11/23, for all three shifts. - On 2/9/23, for all three shifts. - On 2/7/23, for all three shifts. - On 2/4/23, for all three shifts. - On 2/2/23, for all three shifts. Review of Resident 14's Department Notes for February 2023 failed to show documented evidence of the resident's dialysis access site, dressing, bruit and thrill documentation on non-dialysis days for all shifts. On 2/23/23 at 1419 hours, an interview and concurrent record review were conducted with LVN 2. LVN 2 stated the resident's dialysis site was monitored after returning from dialysis. LVN 2 reviewed Resident 14's care plan and verified the care plan showed to monitor the site and check for a bruit and thrill every shift. LVN 2 stated the nursing staff monitored the resident's dialysis access site every shift, but only documented if there was a change of condition. LVN 2 then reviewed the facility's P&P and verified the P&P showed to document the monitoring of the access site every shift. LVN 2 reviewed Resident 14's medical record and verified there was no documentation to show Resident 14's dialysis access site, bruit, thrill, and dressing were assessed every shift.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility document review, the facility failed to follow physician or...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and facility document review, the facility failed to follow physician orders for one nonsampled resident (Resident 13). * Resident 13 was administered ibuprofen witout food. This posed the risk for the resident to have stomach upset or nausea/vomiting post medication administration. Findings: On 2/22/23 at 0932 hours, a medication administration observation was conducted with LVN 2. LVN 2 went to Resident 13's bedside prior to the task, and Resident 13 stated they did not want specific medications due to their stomach being a little upset, in addition to refusing her eye drops. LVN 2 clarified with the resident would not be administered the resident's scheduled vitamin C, Miralax and lactulose and artificial tears, then retrieved and administered the following medications with water: - multivitamin with minerals (vitamin and mineral supplement) - vitamin B complex (vitamin supplement) - fludrocortisone 0.1 mg (a medication used for low blood pressure) - ferrous sulfate 325 mg (an iron supplement) - vitamin D 3 4000 iu (vitamin supplement) - albuterol two puffs, inhalation - ibuprofen 600 mg (non-steroidal anti inflammatory used for pain) - acidophilus one capsule (dietary supplement) - Klonipin 1 mg (sedative) Medical record review for Resident 13 was initiated on 2/22/23. Resident 13 was admitted to the facility on [DATE]. Review of Resident 13's physician orders summary for February 2023 showed an order dated 5/24/22, for ibuprofen (for pain) 600 mg three times a day, take with food. On 2/22/23 at 1031 hours, an interview was conducted with LVN 2. LVN 2 stated they did not provide food with the ibuprofen medication since the Resident 13 just had breakfast. When asked how much and what time the resident finished breakfast, LVN 2 stated she would ask the CNA. On 2/22/23, LVN 2 asked CNA 1 how much breakfast Resident 13 had, and CNA 1 stated 80% and the resident finished breakfast around 0810 hours. On 2/22/23 at 1209 hours, a telephone interview was conducted with the Pharmacy Consultant. The Pharmacy Consultant stated ibuprofen could cause gastric irritation and should be taken with food or a snack when being administered to prevent stomach upset and or nausea/vomiting. The consultant stated it was preferable to administer ibuprofen with or take closely with a meal, but up to an hour after a meal would be fine, but not more.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation and interview, the facility failed to ensure the food was kept free of exposure to chemicals. * The vent hood stove in the kitchen had peeling paint. This had the potential for f...

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Based on observation and interview, the facility failed to ensure the food was kept free of exposure to chemicals. * The vent hood stove in the kitchen had peeling paint. This had the potential for food-borne illnesses. Findings: Review of the CMS 672 Resident Census and Conditions of Residents showed the facility cooked food in the facility kitchen for a total of 32 of 36 residents. On 2/21/23, at 0735 hours, during an initial tour of the facility's kitchen, a concurrent observation and interview was conducted with [NAME] 1, the Dietary Manager, and Maintenance Director. The vent hood's border located above the stove was observed to have areas of peeling black substance. Also, areas of bubbling black substance were observed. On 2/23/23, at 0920 hours an interview with the Maintenance Director was conducted. The Maintenance Director verified the black peeling substance observed on the facility's vent hood was paint.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Review of the facility's P&P titled Surveillance for Infection revised September 2017 showed the purpose of the surveillance ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Review of the facility's P&P titled Surveillance for Infection revised September 2017 showed the purpose of the surveillance of infection is to identify both individual cases and trends of epidemiologically significant organism and Healthcare Associated Infection, to guide appropriate interventions and to prevent future infections. Review of the facility's document titled Infection Prevention and Control Surveillance Log dated 1/31/23, showed the following: - Resident 30 was admitted to the facility on [DATE]. Resident 30 had infection in the urine with symptoms of confusion, foul order urine, and supra pubic pain with the onset date of 1/2/23, and was marked yes on community acquired infection (CAI). - Resident 3 was admitted to the facility on [DATE]. Resident 3 had sign and symptoms of infection, redness warmth swelling tenderness to the left lower extremity with onset date of 1/4/23, and was marked yes on CAI. - Resident 17 was admitted to the facility on [DATE]. Resident 17 had symptoms of runny nose productive cough, desaturation, sleepy body aches, and poor appetite, with onset date of 1/5/2023, and was marked yes on CAI. - Resident 11 was admitted to the facility on [DATE]. Resident 11 had symptoms of nasal congestion and dry cough, with onset date of 1/13/23, and was marked yes on CAI. On 2/24/23 at 0930 hours, a concurrent interview and record review was conducted with the DSD/IP. The DSD/IP verified the onset dates of infection for Residents 3, 11, 17, and 30 were more than three days after the admission. She stated for the above residents, their infection should have been marked as HAI, not CAI or community acquired infection. The DSD/IP stated the purpose of the surveillance log was to monitor infection in the facility. She stated the wrong entry in surveillance log could impact identification of infection in the facility. 2. Review of the facility's P&P titled Instillation of Eye Drops revised date January 2014 showed when both eyes require eye drops, perform hand hygiene before treating each eye. On 2/22/23 at 1235 hours, a medication administration observation for Resident 5 was conducted with LVN 1. LVN 1 was observed performing hand hygiene, donning gloves, and instilling artificial tears to Resident 5's right eye, then the left eye. LVN 1 failed to remove their gloves and perform hand hygiene after instilling the drops to the right eye and before instilling them into the left eye. On 2/22/23 at 1312 hours, an interview and concurrent facility document review was conducted with LVN 1. LVN reviewed the facility's P&P and verified they failed to perform hand hygiene before instilling eye drops into the resident's left eye. 3. Review of the facility's P&P titled Cleaning and Disinfecting of Resident-Care Items and Equipment revised October 2018 showed reusable items are cleaned and disinfected between residents. On 2/22/23 at 0852 hours, during a medication administration observation, LVN 1 was observed taking Resident 340's blood pressure manually. After completing the task, LVN 1 cleaned the blood pressure cuff with Lysol disinfecting wipes and placed the cuff back in the medication cart. On 2/22/23 at 0919 hours, during a medication administration observation, LVN 2 was observed cleaning a wrist blood pressure monitoring device with Lysol disinfecting wipes prior to obtaining Resident 30's blood pressure. On 2/22/23 at 0930 hours, during a medication administration observation, LVN 2 was observed cleaning a wrist blood pressure monitoring device with Lysol disinfecting wipes prior to obtaining Resident 13's blood pressure. Review of the Lysol Disinfecting wipe packaging label showed for use on hard non-porous surfaces. On 2/22/23 at 1128 hours, an observation and concurrent interview were conducted with LVN 2. LVN 2 stated they used Lysol disinfecting wipes to disinfect the wrist blood pressure monitoring device. LVN 2 checked the wipe packaging and verified the label showing for use on hard non-porous surfaces and the wipe was not appropriate for disinfecting the wrist blood pressure monitoring device. On 2/22/23 at 1129 hours, an observation and concurrent interview were conducted with LVN 1. LVN 1 stated they used Lysol disinfecting wipes to disinfect the blood pressure cuff. LVN 1 checked the wipe packaging and verified the label showing for use on hard non-porous surfaces and the wipe was not appropriate for disinfecting the blood pressure cuff. 4. On 2/22/23 at 0905 hours, during a medication administration observation, LVN 1 was observed using a disposable spoon to administer the medication tablets into Resident 340's mouth followed by sips of water. When the resident's cup was empty, LVN 1 set the spoon down on the resident's tray table and poured ore water into the resident's cup. LVN 1 proceeded to pick up the spoon and used it to administer the medication into the resident's mouth. LVN 1 was not observed cleaning the tray table prior to setting down the spoon. On 2/22/23 at 0913 hours, LVN verified the tray table was not cleaned prior to setting the spoon down, it should be considered as contaminated. Based on observation, interview, medical record review, and facility P&P review, the facility failed to maintain an infection control program designed to provide a safe and sanitary environment and help prevent the development and transmission of diseases and infections for two of 13 final sampled residents (Residents 11 and 30 ) and five nonsampled residents (Residents 3, 5, 13, 17, and 340). * Resident 1's bolster was ripped exposing the inner foam. * Resident 5's eyedrops were instilled without proper hand hygiene. * The blood pressure monitoring device was not properly cleaned and was used for Residents 13, 20, 30, and 340. * Resident 340's medication was administered with a potentially contaminated utensil. * The facility failed to provide appropriate infection surveillance when Residents 3, 11, 17, and 30's HAIs were categorized as CAIs. These failures had the potential to result in the spread of infection to the vulnerable population. 1. On 2/21/23 at 915 hours, concurrent observation and interview was conducted with Laundry Staff 1. Laundry Staff 1 verified the left side of Resident 1's bolster was ripped, exposing the inner foam.
MINOR (B)

Minor Issue - procedural, no safety impact

Medical Records (Tag F0842)

Minor procedural issue · This affected multiple residents

Based on observation, interview, and facility document review, the facility failed to protect the resident identifiable information. * The facility's survey results binder for public viewing included...

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Based on observation, interview, and facility document review, the facility failed to protect the resident identifiable information. * The facility's survey results binder for public viewing included thirteen confidential resident rosters. This failure had the potential to result in confidential resident information being accessible to the public. Findings: On 2/22/23 at 1054 hours, the facility's survey results binder labeled Department of Health Services Annual Survey was observed located in a wall file pocket between two resident rooms, across from the Nurses' Station for public view. Review of the survey binder included thirteen Confidential Resident Rosters (a list which identified the names of the residents by their identifiers given during survey) for the following surveys: - An abbreviated survey completed on 4/22/19, with six resident names and their identifiers. - An abbreviated survey completed on 5/1/19, with two resident names and their identifiers. - A COVID-19 Mitigation Plan and Infection Control survey completed on 7/21/20, with three resident names and their identifiers. - An abbreviated survey completed on 8/24/20, with two resident names and their identifiers. - An abbreviated survey completed on 10/23/20, with five resident names and their identifiers. - An abbreviated survey completed on 12/23/20, with two resident names and their identifiers. - An abbreviated survey completed on 1/19/21, with two resident names and their identifiers. - An abbreviated survey completed on 3/15/21, with two resident names and their identifiers. - An abbreviated survey completed on 4/19/21, with three resident names and their identifiers. - An abbreviated survey completed on 6/3/21, with two resident names and their identifiers. - An abbreviated survey completed on 9/8/21, with two resident names and their identifiers. - An abbreviated survey completed on 9/14/21, with three resident names and their identifiers. - An abbreviated survey completed on 9/23/21, with one resident name and their identifier. On 2/22/23 at 1115 hours, an interview and concurrent facility document review was conducted with the Administrator. The Administrator stated the DON and Administrator were responsible for placing the survey results in the binder. The Administer reviewed the confidential resident rosters and verified the rosters should not be located in the binder.
MINOR (B)

Minor Issue - procedural, no safety impact

Room Equipment (Tag F0908)

Minor procedural issue · This affected multiple residents

Based on observations and interview, the facility failed to maintain one sampled resident's (Resident 11) personal refrigerator in safe operating condition. * The refrigerator's frozen storage area h...

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Based on observations and interview, the facility failed to maintain one sampled resident's (Resident 11) personal refrigerator in safe operating condition. * The refrigerator's frozen storage area had ice buildup. This had the potential for the foods stored in this area not being kept at the proper temperature. Findings: On 2/21/23, at 0750 hours, during the initial tour of the facility, concurrent observation and interview was conducted with the Dietary Manager. Resident 11's personal refrigerator was observed with ice buildup in the frozen storage area. The Dietary Manager verified the above findings.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0911 (Tag F0911)

Minor procedural issue · This affected multiple residents

Based on observation, interview, and facility document review, the facility failed to ensure Room A did not accommodate more than four residents. At the time of survey, there were five beds in the roo...

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Based on observation, interview, and facility document review, the facility failed to ensure Room A did not accommodate more than four residents. At the time of survey, there were five beds in the room, which posed the risk of five residents sharing one room. Findings: On 2/21/23 at 0945 hours, an initial tour of the facility was conducted. Observation of Room A showed a five-bed room occupied by five residents. On 2/21/23 at 1030 hours, an interview was conducted with the Administrator. The Administrator verified there were five residents in Room A. When asked if Room A had less square footage than required, the Administrator stated yes. The Administrator verbalized the facility would like to continue with the room variance waiver for Room A. Cross reference to F912.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0912 (Tag F0912)

Minor procedural issue · This affected multiple residents

Based on observation, interview, and facility document review, the facility failed to ensure Room A measured at least 80 square feet per resident. Room A was a five-bed room, which measured 78.4 feet ...

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Based on observation, interview, and facility document review, the facility failed to ensure Room A measured at least 80 square feet per resident. Room A was a five-bed room, which measured 78.4 feet per resident if all of the beds were filled. At the time of the survey, the room was occupied by five residents. Failure to have the designated square footage created the potential to negatively impact the residents' quality of life. Findings: On 2/21/23 at 0945 hours, an initial tour of the facility was conducted. Observation of Room A showed a five-bed room occupied by five residents. The Maintenance Director measured Room A. Measurement of the length of the room showed it was 342 feet. Measurement of the width of the room showed it was 170 feet. The combined total measurement of the room was 58140 square feet. These measurements showed the residents had 78.4 square feet of space per person in the bedroom. On 2/21/23 at 1030 hours, an interview was conducted with the Administrator. When asked if Room A had less square footage than required, the Administrator stated yes. When asked if Room A had less square footage than required, the Administrator stated yes. The Administrator verbalized the facility would like to continue with the room variance waiver for Room A. Cross reference to F911.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most California facilities.
  • • 14% annual turnover. Excellent stability, 34 points below California's 48% average. Staff who stay learn residents' needs.
Concerns
  • • 65 deficiencies on record. Higher than average. Multiple issues found across inspections.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Parkview Healthcare Center's CMS Rating?

CMS assigns PARKVIEW HEALTHCARE CENTER an overall rating of 4 out of 5 stars, which is considered above average nationally. Within California, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Parkview Healthcare Center Staffed?

CMS rates PARKVIEW HEALTHCARE CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 14%, compared to the California average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Parkview Healthcare Center?

State health inspectors documented 65 deficiencies at PARKVIEW HEALTHCARE CENTER during 2023 to 2025. These included: 51 with potential for harm and 14 minor or isolated issues. While no single deficiency reached the most serious levels, the total volume warrants attention from prospective families.

Who Owns and Operates Parkview Healthcare Center?

PARKVIEW HEALTHCARE CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by PROGRESSIVE HEALTH CARE CENTERS, a chain that manages multiple nursing homes. With 41 certified beds and approximately 35 residents (about 85% occupancy), it is a smaller facility located in ANAHEIM, California.

How Does Parkview Healthcare Center Compare to Other California Nursing Homes?

Compared to the 100 nursing homes in California, PARKVIEW HEALTHCARE CENTER's overall rating (4 stars) is above the state average of 3.2, staff turnover (14%) is significantly lower than the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting Parkview Healthcare Center?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Parkview Healthcare Center Safe?

Based on CMS inspection data, PARKVIEW HEALTHCARE CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in California. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Parkview Healthcare Center Stick Around?

Staff at PARKVIEW HEALTHCARE CENTER tend to stick around. With a turnover rate of 14%, the facility is 32 percentage points below the California average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.

Was Parkview Healthcare Center Ever Fined?

PARKVIEW HEALTHCARE CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Parkview Healthcare Center on Any Federal Watch List?

PARKVIEW HEALTHCARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.