SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Deficiency F0687
(Tag F0687)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide foot care and make necessary podiatry appointm...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide foot care and make necessary podiatry appointments for two of sixteen sampled residents (Resident 109 and Resident 117) diagnosed with Type 2 Diabetes Mellitus (disease with impaired response to insulin, elevated blood sugar, decreased blood circulation in the feet), who had ingrown toenails (condition in which the side of the toenail grows into the flesh), and infected (disease caused by bacteria with swelling, redness and pus) toenails, and twenty-two unsampled residents that required podiatry assessments and treatments.
This failure resulted in the incision, drainage of pus, and removal of the left great toenail, pain, and infection for Resident 117, and pain, and ingrown right great toenail for Resident 109 and placed the other twenty-two (22) residents at risk for pain, ingrown nails, and infections which had the potential to affect the mobility of all residents.
Findings:
During a concurrent observation and interview, on 10/5/21 at 9:00 a.m., with Resident 109, Resident 109 was lying in his bed, on top of the blankets, with no shoes or socks on. Resident 109's toenails were long, sharp, with brownish yellow discoloration on both feet. Resident 109's right great toenail was grown around the end of the toe in a circle and was pressing on his skin under the toe. Resident 109's skin on his feet was dry with a large amount white peeling flakes. The Licensed Vocational Nurse (LVN) 2 was present at the door of the room and stated Resident 109 can be quiet and likes to be left alone. Resident 109 was alert, pleasant, articulate, and spoke Spanish. Resident 109 stated he had not seen a podiatrist and he trimmed his own nails. Resident 109 stated, He had lived on the streets before coming to the facility and took care of himself.
During a review of Resident 109's Face Sheet dated 3/1/21, the Face Sheet indicated Resident 109 was admitted to the facility on [DATE]. The Face Sheet indicated Resident 109 had diagnosis of Type 2 Diabetes Mellitus, Hemiparesis Following Intracerebral Hemorrhage Left Side (weakness following a stroke [bleeding in the brain]), Congestive Heart Failure (weakness in the heart where fluid accumulates in the lungs), Hepatitis C (infection caused by virus that affects the liver), Chronic Kidney Disease (impaired kidney function that worsens over time), and Difficulty Walking.
During an interview on 10/5/21 at 9:11 a.m., with the Licensed Vocational Nurse (LVN) 1, LVN 1 stated she was familiar with Resident 109 and was aware his toenails were very long. LVN 1 stated nurses were responsible for cutting the nails for residents with diabetes. LVN 1 stated she had told the Social Services Director Resident 109 needed to see a Podiatrist. LVN 1 stated the SSD was responsible for getting appointments for podiatry but had not made Resident 109 an appointment for podiatrist. LVN 1 stated the long toenails could cause skin breakdown (Sores from pressure) or problems with infection if they were not taken care of.
During an interview, on 10/5/21 at 9:38 a.m., with Certified Nursing Assistant 1 (CNA), CNA 1 stated Resident 109 had told her his toenails were too long. CNA 1 stated Resident 109's shoes probably rubbed the long toenails and hurt. CNA 1stated the LVN's were responsible for cutting the toenails of residents diagnosed with diabetes. CNA 1 stated the CNA's were allowed to file the residents toenails but she had not filed Resident 109's toenails because they were too long. CNA 1 stated Resident 109's long toenails could cause pain, infection, and that would be very bad for a diabetic resident.
During an interview, on 10/5/21 at 9:47 a.m., with the Social Services Director (SSD), the SSD stated LVN 1 had told her about Resident 109's toenails and the need for a podiatry appointment. The SSD stated she had not made Resident 109 an appointment but should have. The SSD stated the Regional Director of Operations (RDO) was working on getting a podiatry contract for the facility but had not done it. The SSD stated she did not know when the facility would get a podiatrist. The SSD stated they would have to get an appointment for podiatry in another town. The SSD stated she could have made an appointment for Resident 109 but had not. The SSD stated she was aware Resident 109 was diabetic. The SSD stated Resident 109's toenails were long and looked like talons. The SSD stated when the toenails were that thick and tough only a podiatrist could cut them. The SSD stated Resident 109 could experience pressure sores from the nails pressing on his skin.
During an interview, on 10/5/21 at 11:05 a.m. with the RDO, the RDO viewed a photograph of Resident 109's toenails. The RDO stated the facility should have made Resident 109 a podiatry appointment and not waited for the facility to get a contract.
During a concurrent observation and interview, on 10/6/21 at 9:03 a.m., with Resident 117, Resident 117 was lying in his bed without socks or shoes. Resident 117's toenails were long, jagged, thick, and brownish yellow colored. Resident 117's fingernails were long and had yellow substance under the nails. Resident 117's skin on his feet had patches of thick, yellow colored, peeling skin. The tissue around the nails was dry and had peeling skin. Resident 117 pointed to his left great toenail and stated he was worried about, The bad one. The left great toenail had dark blackish coloration and was jagged and overgrown. Resident 117 stated he had not seen a podiatrist.
During a review of Resident 117's Face Sheet dated 4/30/21, the Face Sheet indicated Resident 117 was admitted to the facility on [DATE]. The Face Sheet indicated Resident 117 had diagnosis of Idiopathic peripheral Autonomic Neuropathy (decreased feeling in the arms and legs), Osteomyelitis Multiple sites (infection in the bones), Type 2 Diabetes Mellitus, Ingrown Nail, Fracture of the Cervical, Thoracic and Lumbar Region (broken bones of the back), Chronic Obstructive Pulmonary Disease (constriction of the airway with difficult breathing), and Difficulty Walking.
During an interview, on 10/6/21 at 9:15 a.m., with the SSD, the SSD stated the facility had contracted a podiatrist to come to the facility on [DATE]. The SSD stated the podiatrist had been at the facility since 6:00 a.m. The SSD stated the podiatrist planned to see about 24 residents. When asked why the facility had not gotten a podiatrist before, the SSD stated, We couldn't find one to come out here.
During a concurrent observation and interview, on 10/6/21 at 12:45 p.m., with the Podiatrist (DPM), the DPM stated she was informed 10/5/21 the facility needed her services. The DPM viewed a photograph of Resident 109's toenails and stated the toenails appeared not to have been trimmed in about six (6) months. The DPM stated she had treated Resident 109, and he had an active toenail fungus that caused the toenails to thicken and become discolored. The DPM stated she was very careful to not injure Resident 109 because he was diabetic. The DPM stated Resident 109 was high risk if the overgrown toenails grew into his skin and caused pressure sores. The DPM stated due to the condition of his toenails, Resident 109 should have seen a podiatrist and had his nails trimmed every two months by a podiatrist. The DPM stated she ordered A&D ointment (petroleum-based skin moisturizer) every other day to relieve the dry skin on his feet. The DPM stated she had assessed and treated 22 other residents at the facility, but Residents 109 and 117 toenails were in the worst condition.
During a concurrent interview and record review, on 10/6/21 at 2:38 p.m., with the DPM, the DPM stated she had seen Resident 117. The DPM's notes for Resident 117 indicated she had removed the left great toenail. The DPM stated she had to remove Resident 117's left great toenail due to infection. The DPM stated the toenail had purulent (yellow fluid from a wound-which indicated a sign of infection) drainage under the toenail which caused redness and pain. The DPM stated the blackish color on the left great toenail was due to a previous injury where the nailbed bled and became blackened. The DPM stated she ordered antibiotics for Resident 117. The DPM stated she ordered a betadine (disinfectant for skin) treatment daily to the left great toe. The DPM stated she did not know how long Resident 117's toe was infected. The DPM stated Resident 117 should have been treated by a podiatrist every two months but was not.
During a review of the DPM notes, dated 10/6/21, the notes indicated .Skin .Dry .Nails .Hypertrophic (overgrown) .Yellow .Thick .Subungual Debris (thickened discolored nails) .L [Left] Hallux (big toe) Paronychia (infection of tissue under nail) TNA (total nail avulsion (removal) Mod [moderate] Drainage & Pain .Absent right third toe nail .Comp History +Physical Exam High Complexity .Nail Debridement (removal of diseased nail bed tissue .Trimming of dystrophic (misshaped, thickened) nails .Rx (prescription) (L) Hallux Beta (betadine (antiseptic solution for injuries) x 21 days, Paronychia [with] infection ingrown .Rx Keflex (antibiotic used to treat infection) 500 mg 1 [by mouth] [twice a day] x7 days .
During a concurrent interview and record review, on 10/12/21 at 4:01 p.m., with the Director of Nursing (DON), the DON was not able to find any documentation of nail care provided for Residents 109 or 117. The DON stated the LVN's were responsible for diabetic residents' foot care. The DON stated she did not monitor the nail care documentation of the LVN's. The DON stated she was responsible for supervision of the LVN's. The DON stated medical records monitored and told her when there were omissions. The DON stated she had not assessed Resident 109 or 117's feet because the LVN's had not told her there was a problem. The DON stated the LVN's had not told her about these two resident's nail care needs and they should have.
During a concurrent interview and record review, on 10/12/21 at 4:10 p.m., with the Director of Staff Development (DSD), the nail care records for Residents' 109 and 117 were reviewed. The DSD stated she was not sure how to run a report for nail care documentation. The DSD stated she did not monitor when the LVN's performed nail care for diabetic residents. The DSD stated the LVN's did weekly assessment and when they had concerns, they should report it to the DON. The DSD stated the condition of Residents' 109 and 117's toenails were concerning and should have been reported. The DSD stated she had not been informed of the condition of the residents' toenails. The DSD stated she expected the LVN's would have informed the doctor so he could have looked at it. The DSD stated Residents 109 and 117 could have experienced pain, infection, loss of the nail, inflammation and drainage. The DSD stated the DON was responsible for the nursing department. The DSD stated the last documentation for nail care for Residents 109 and 117 was 5/21. The DSD stated there was no nail care documentation by the LVN's for 6/21, 7/21, 8/21, 9/21, or 10/21.
During a concurrent interview and record review, on 10/13/21, at 8:11 a.m., the Interim Medical Records (IMR) reviewed the Activities of Daily Living (ADL) and the weekly nursing assessments done by the LVN's for Residents 109 and 117. The IMR stated the last nail care documented on the ADL's for Resident 109 was 5/1/21 and for Resident 117 was 5/1/21. The LVN documentation for diabetic nail care dated 6/21, 7/21, 8/21, 9/21 and 10/21 for Residents 109 and 117 indicated there was no nail care. The IMR stated LVN's should have done more frequent nail care and referred them to a podiatrist. The IMR stated the DON was responsible for monitoring the LVN's work. The IMR stated the LVN's should have told the DON about the residents' nail care and incorporated her help.
During a concurrent interview and record review, on 10/13/21, at 8:37 a.m., with LVN 2, the nursing assessments 5/21-10/21 were reviewed. LVN 2 stated she had assessed Residents 109 and 117 about a month ago. LVN 2 stated she told SSD Residents 109 and 117 needed a podiatrist because she was unable to trim their toenails. LVN 2 stated the SSD told her she would follow up with a podiatrist but had not. LVN 2 stated she did not know if the facility had gotten podiatrist. LVN 2 stated long toenail could cause cuts, get caught on something or cause an infection. LVN 2 stated the long toenails would most likely have been painful. LVN 2 stated she believed the DON did assessments on the residents but didn't know how often. LVN 2 stated the condition of Resident 109 and 117's toenails should not have gotten that bad.
During an interview on 10/13/21, at 11:00 a.m., with the RDO, the RDO stated the facility had opened 12/3/21. The RDO stated it was difficult to get physician contracted services due to the distance. The RDO stated the facility had contracts when they opened but the podiatrist had not come to the facility since opening. The RDO stated it was his job to get physician contracted services for the facility. The RDO stated it was his expectation the facility would have sent Residents 109 and 117 to the podiatrist for treatment. The RDO stated the residents could have been harmed in many ways, especially since they were both diabetic. The RDO stated if he had been informed of the situation with Residents' 109 and 117's toenails, he would have acted but he was blindsided.
During a review of the facility's undated document titled, Licensed Practical/Vocational Nurse-SNF Job Description, the document indicated, .This job description is a record of the essential functions of the listed job .This position involves direct patient care .The Licensed Vocational Nurse provides .Medical treatment and personal care services to .Persons in a skilled nursing facility setting by performing the following duties .Be dedicated to the provision of quality care, and use sound judgement in decision making .Responsibilities to the Patient .Observes patients and reports .To medical personnel in charge .Communicates the plan of nursing care for each patient through reports .Provides a level of competency to treat patients .Involves them with care planning by meeting any needs identified during assessment .Communication .Timely follow up .
During a review of the facility's policy and procedure titled, Care Area Assessments dated 5/2011, the policy indicated, .Care Area Assessments (CAAs) will be used to .Develop individualized care plans .CAAs are the link between assessment and care planning .Identify areas of concern .Review by .doing an in-depth, resident specific assessment of the triggered condition .History .Physical assessment .The IDT will employ tools and resources .Factors that should be considered in developing the care plan .Any need for further evaluation by the physician or other healthcare provider .
During a review of the facility's policy and procedure titled, Care of Fingernails/Toenails dated 2010, indicated, The purpose of this procedure are to clean the nail bed, to keep nails trimmed, and to prevent infections .Nail care includes daily cleaning and regular trimming .Trimmed and smooth nails prevent the residents from accidentally scratching and injuring his or her skin .Watch for and report changes .Stop and report to the nurse supervisor if there is evidence of ingrown nails, infections, pain, or if the nails are too hard or too thick to cut .DOCUMENTATION .The following information should be recorded in the resident's medical record .The condition of the resident's nails .Bluish or dark color of nail beds .ingrown nails .Pain .Any difficulties in cutting the resident's nails .Interventions taken .
During a review of the Nursing Times article titled, Foot Assessment and Care for Older People dated 12/9/14, the article indicated, .Foot care can prevent mobility problems and social isolation; it is a crucial part of nursing care, particularly for older patients, who may be unable to care for their own feet .While foot problems can occur in all age groups, their prevalence increases with age. It is estimated that 80% of older people have foot problems . The prevalence of serious foot problems, such as peripheral arterial disease, does increase with age .Common foot problems in older people .Toenail disorders including hardened or ingrown nails .Toe deformities such as overlapping toes .Corns and calluses .Bunions .Fungal infections .If unattended such problems can lead to more serious issues .Those who are unable to perform this essential task for themselves need regular assessment and care to help prevent adverse effects from occurring .Dryness that is associated with reduced blood flow may cause the skin to split, resulting in painful fissures, while poor circulation may lead to a higher risk of infection .Toenails can thicken and become hard and brittle with age, which makes it difficult to cut them. Continuous pressure from inappropriate footwear can also cause more extreme nail deformity. Nails that become too long or thickened can damage the skin on adjacent toes .Ingrown toenails occur when a nail grows into the skin, and can cause pain, swelling, redness and infection .Fungal infection of skin, such as athlete's foot - which causes peeling, redness, itching, burning .Fungal nail infections occur when microscopic fungi enter the nail through a break; they result in thick, discolored and brittle nails .Foot assessment .When older people can no longer manage their own foot care, an initial assessment is required to identify what help they need .Podiatrists assess all new nursing home residents . After an individual has been assessed, care may be provided by Podiatrists . Referrals should be made to podiatrists, GPs, or pharmacists (for medication review) if patients have .Medical complications that put feet at risk, such as diabetes with peripheral vascular disease, significant peripheral arterial disease .Painful foot lesions, including severe deformities and toenails that are excessively thickened and cause pain, prevent mobility or are a risk to surrounding skin .Loss of sensation .Patients with diabetes who have an increased risk must have an expert assessment carried out by health professionals with specialist experience in the management of the foot in diabetes. Registered nurses should know who to refer and should ensure a timely referral is made and response given .
SERIOUS
(H)
Actual Harm - a resident was hurt due to facility failures
Comprehensive Care Plan
(Tag F0656)
A resident was harmed · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for three (Residents 114, 112, 108) of 16 sampled residents when:
1. Resident 114 experienced an 8.7% weight loss within the three-month period and a 12.2% weight loss within the five-month period and the care plan did not address this situation.
This failure resulted in Resident 114 to have an on-going severe significant unplanned weight loss for five months since admission to the facility.
2. Resident 112 did not have a care plan to address the 15.6% weight loss within the three-month period and the 13.2% weight loss within the four-month period.
This failure resulted in Resident 112 to have an on-going severe significant unplanned weight loss for four months since admission to the facility.
3. Resident 108's care plan for oral/dental health problems contained interventions that were not followed.
This failure resulted in Resident 108's oral/dental health not being followed and had the potential for Resident 108 to have oral/dental infections.
These findings placed Residents 114, 112 and 108 at risk for a decline in their health and safety and unable to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being.
Findings:
1. During a review of Resident 114's Medical Record (MR), dated 10/8/21, the medical record indicated, Resident 114 was admitted on [DATE], with diagnoses that included Unspecified Dementia with Behavioral Disturbance (diminished memory with episodes of agitation or restlessness), Bipolar Disorder (feeling very sad or very excited), Circadian Rhythm Sleep Disorder (unable to sleep), Major Depressive Disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), Hyperlipidemia (elevated fat levels in the body), Muscle Weakness, Muscle Wasting and Atrophy (decreased muscle tissues), Psychotic Disorder with Delusions (a disorder characterized by a disconnection from reality) , and Essential Hypertension (abnormally high blood pressure).
The most recent Minimum Data Set (MDS, a resident assessment tool used to identify resident care needs) dated 8/18/21, indicated a BIMS (brief interview for mental status) score of 99 out of a possible 15, indicating Resident 114 was unable to complete the interview. Section C1000 of the MDS indicated, Resident 114's Cognitive (ability to think and reason) Skills for Daily Decision Making was severely impaired. Section K of the MDS indicated, Resident 114 had a weigh loss of 5% or more in the last month and not on physician-prescribed weight-loss regimen.
During a review of the facility's document titled, Weights and Vitals Summary (WVS), dated 10/8/21, the form indicated the following weights and comparisons for Resident 114:
5/7/21
121.2 lbs. (pounds., unit of measurement)
5/9/21
120 lbs.
5/15/21
122.1 lbs.
5/23/21
118.8 lbs. [-3.3. lbs. in one week]
5/29/21
117.8 lbs.
6/2/21
116 lbs.
6/6/21
117 lbs.
7/1/21
116.4 lbs.
8/6/21
111.6 lbs. (-7.5% change [comparison weight 5/15/21, 122.1 lbs., -8.6%, -10.5 lbs.])
9/3/21
111.6 lbs.
10/1/21
109.6 lbs. (-10% change [comparison weight 5/15/21, 122.1 lbs., -10.2%, -12.5 lbs.])
During a review of Resident 114's Order Summary Report (OSR), dated 10/8/21, indicated, Resident 114 diet was ordered on 5/07/21 by the physician, indicating Regular diet, Regular texture, and Regular Liquids Consistency.
During a concurrent interview and record review, on 10/07/21, at 12:55 p.m., with Licensed Vocational Nurse (LVN) 1, Resident 114's Care Plan (CP), initiated on 5/11/21, was reviewed. The Focus Section of the CP indicated, the RD (Registered Dietician) admission Assessment was completed on 5/13/21. The interventions/tasks section of the CP indicated, monitor/record/report to MD PRN signs and symptoms (s/s) of malnutrition: Emaciation (Cachexia), muscle wasting, significant weight loss: 3 lbs. in one week, >5% in one month, >7.5% in three months, >10% in six months. Provide, serve diet as ordered. Monitor intake and record every meal.
During a concurrent interview and record review, on 10/07/21, at 12:55 p.m., with LVN 1, Resident 114's Care Plan (CP), initiated on 5/11/21, was reviewed. The Interventions/Tasks of the CP indicated, RD to evaluate and make diet change recommendations PRN. LVN 1 was unable to confirm documentation the RD evaluated or make a diet change recommendation for Resident 114 after establishing the initial care plan on 5/11/21. LVN 1 stated Resident 114's care plan for RD to evaluate and make diet change recommendations was not followed.
During a concurrent interview and record review, on 10/07/21, at 3:07 p.m., with the DON, Resident 114's Progress Notes (PN), were reviewed. The DON was unable to confirm documentation the physician was notified for s/s of malnutrition: Emaciation (Cachexia), muscle wasting, significant weight loss: 3 lbs. in one week, >5% in one month, >7.5% in three months, >10% in six months. The DON stated Resident 114's care plan to notify the physician for significant weight loss was not followed. The DON stated Resident 114's significant severe unplanned weight loss could result in anemia, electrolyte imbalance, dehydration, kidney failure, and further weight loss.
During a concurrent interview and record review, on 10/07/21, at 12:55 p.m., with the DON, Resident 114's Care Plan (CP), initiated on 5/11/21, was reviewed. The Interventions/Tasks of the CP indicated, RD to evaluate and make diet change recommendations PRN. The DON was unable to confirm documentation the RD evaluated or make a diet change recommendation for Resident 114 after establishing the initial care plan on 5/11/21. The DON stated Resident 114's care plan for RD to evaluate and make diet change recommendations was not followed.
During an interview on 10/8/21, at 3:48 p.m., with RD 1, RD 1 confirmed the significant severe unplanned weight loss of 8.6% within a three-month timeframe from 5/7/21 to 8/6/21 and the significant severe unplanned weight loss of 10.2 % within a five-month timeframe from 5/7/21 to 10/1/21 for Resident 114 were not addressed by the RD. RD 1 further stated the weight loss for Resident 114 was not acceptable.
During a review of the facility's policy and procedure, titled, Care Plans - Comprehensive dated 9/2010, indicated, An individualized comprehensive care plan that is measurable objective and timetables to meet resident's medical, nursing, mental and psychological needs is developed for each resident .1. Our facility's Care Planning .care plan for each resident that identifies the highest level of functioning the resident may be expected to attain. 2. The comprehensive care plan is based on a thorough assessment that is not limited to the MDS. 3. Each resident's comprehensive care plan is designed to: a. Incorporate identified problem areas; b. Incorporate risk factors associated with identified problems .f. Identify professional services that are responsible for each element of care .9. The Care Planning/Interdisciplinary Team (IDT) is responsible for the review and updating of the care plans: a. When there has been a significant change in resident's condition .d. At least quarterly.
During a review of the facility's policy and procedure (P&P) titled, Weight Assessment and Intervention, dated September 2020, the P&P indicated, .Weight Assessment .1. The nursing staff will measure resident weights on admission, the next day, and weekly for four weeks thereafter. If no weight concerns are noted at this point, weights will be measure monthly thereafter .3. Any weight change of 5% or more since the last weight assessment will be retaken the next day for confirmation. If the weight is verified, nursing will immediately notify the Dietician in writing. Verbal notification must be confirmed in writing. 6. The threshold for significant unplanned and undesired weight loss will be based on the following criteria .b. 3 months - 7.5% weight loss is significant; greater than 7.5% is severe. C. 6 months - 10% weight loss is significant; greater than 10% is severe .Care Planning 1. Care planning for weight loss or impaired nutrition will be a multidisciplinary effort and will include the Physician, nursing staff, the Dietician, the Consultant Pharmacist, and the resident or resident's legal surrogate. 2. Individualized care plans shall address, to the extent possible: a. The identified cause of weight loss; b. Goals and benchmarks for improvement; and c. Time frames and parameters for monitoring and reassessment .
During a professional reference review of American Academy of Family Physicians Journal titled, Unintentional Weight Loss in Older Adults, dated 2014, indicated, .Unintentional weight loss (i.e., more than a 5% reduction in body weight within six to 12 months) occurs in 15% to 20% of older adults and is associated with increased morbidity and mortality. In this population, unintentional weight loss can lead to functional decline in activities of daily living, increased in-hospital morbidity, increased risk of hip fracture in women, and increased overall mortality. Further, cachexia (loss of muscle mass with or without loss of fat) has been associated with negative effects such as increased infections, pressure ulcers, and failure to respond to medical treatments .
2. During a review of Resident 112's Medical Record (MR), dated 10/5/21, indicated, Resident 112 was admitted on [DATE], with diagnoses that included Unspecified Dementia with Behavioral Disturbance (diminished memory with episodes of agitation or restlessness), Anxiety Disorder, unspecified Anxiety Disorder (a mental health illness characterized by a sudden feeling of panic and fear, restlessness, and uneasiness), Unspecified Urinary Incontinence, Wedge Compression Fracture of First Lumbar Vertebra (a fracture often caused by trauma such as sustaining a fall, occurs in front of the vertebra and resulting on a wedge shape), Vitamin D deficiency (lack of) and Muscle Wasting and Atrophy (decreased muscle tissues).
The most recent Minimum Data Set (MDS) dated [DATE], Section C1000 indicated, Resident 112's Cognitive Skills for Daily Decision Making was severely impaired. Section K of the MDS indicated, Resident 112 has a swallowing disorder and complaints of difficulty or pain with swallowing.
During a review of the facility's document titled, Weights and Vitals Summary (WVS), dated 10/8/21, the form indicated the following weights and comparisons for Resident 112:
5/25/21
107.4 lbs. (pounds., unit of measurement)
6/3/21
92.5 lbs.
6/20/21
92.0 lbs. (-10.0% change, [comparison weight 5/25/21, 107.4 lbs., -14.3%, -10.6lbs.])
7/1/21
95.3 lbs. (-10.0% change, [comparison weight 5/25/21, 107.4 lbs., -11.3%, -12.1lbs.])
8/1/21
96.4 lbs. (-10.0% change, [comparison weight 5/25/21, 107.4 lbs., -10.2%, -11 lbs.])
8/29/21
90.9 lbs. (-10.0% change, [comparison weight 5/25/21, 107.4 lbs., -15.6%, -16.8 lbs.])
9/3/21
90.6 lbs. (-10.0% change, [comparison weight 5/25/21, 107.4 lbs., -15.6%, -16.8 lbs.])
10/1/21
93.2 lbs. (-10.0% change, [comparison weight 5/25/21, 107.4 lbs., -13.2%, -14.2 lbs.])
During a concurrent interview and record review, on 10/08/21 at 12:44 p.m., with the Director of Staff Development (DSD), Resident 112's WVS and Care Plan (CP), dated 10/8/2021 were reviewed. DSD stated, all newly admitted residents were weighed every week for four weeks and if stable, then weights were done monthly. The WVS indicated, on 7/1/21, Resident 112's weight was 95.3 lbs., a 12.1 lbs., 11.3% weight loss in one month since admission to the facility. On 8/29/21, Resident 112's weight was 90.9 lbs., a 16.8 lbs., 15.6% weight loss in three months. Resident 112's admission weight on 5/25/21 was 107.4 lbs. The DSD reviewed resident 112's care plans and stated there was no care plan developed to address the weight loss on 6/20/21, 7/21/21, 8/1/21, 8/29/21, 9/3/21, and 10/1/21. The DSD stated, Resident 112 should have a weight loss care plan and nutrition care plan as soon as the weight loss was identified. The DSD stated it was the responsibility of the licensed nurse or DON to initiate the care plan.
During a review of the facility's policy and procedure, titled, Care Plans - Comprehensive dated September 2010, indicated, .An individualized comprehensive care plan that is measurable objective and timetables to meet resident's medical, nursing, mental and psychological needs is developed for each resident .1. Our facility's Care Planning .care plan for each resident that identifies the highest level of functioning the resident may be expected to attain. 2. The comprehensive care plan is based on a thorough assessment that is not limited to the MDS. 3. Each resident's comprehensive care plan is designed to: a. Incorporate identified problem areas; b. Incorporate risk factors associated with identified problems .f. Identify professional services that are responsible for each element of care .9. The Care Planning/Interdisciplinary Team (IDT) is responsible for the review and updating of the care plans: a. When there has been a significant change in resident's condition .d. At least quarterly .
During a review of the facility's policy and procedure (P&P) titled, Weight Assessment and Intervention, dated September 2020, the P&P indicated, Weight Assessment .1. The nursing staff will measure resident weights on admission, the next day, and weekly for four weeks thereafter. If no weight concerns are noted at this point, weights will be measure monthly thereafter .3. Any weight change of 5% or more since the last weight assessment will be retaken the next day for confirmation. If the weight is verified, nursing will immediately notify the Dietician in writing. Verbal notification must be confirmed in writing. 6. The threshold for significant unplanned and undesired weight loss will be based on the following criteria .b. 3 months - 7.5% weight loss is significant; greater than 7.5% is severe. C. 6 months - 10% weight loss is significant; greater than 10% is severe .Care Planning 1. Care planning for weight loss or impaired nutrition will be a multidisciplinary effort and will include the Physician, nursing staff, the Dietician, the Consultant Pharmacist, and the resident or resident's legal surrogate. 2. Individualized care plans shall address, to the extent possible: a. The identified cause of weight loss; b. Goals and benchmarks for improvement; and c. Time frames and parameters for monitoring and reassessment .
During a professional reference review of American Academy of Family Physicians Journal titled, Unintentional Weight Loss in Older Adults, dated 2014, the journal indicated,
.Unintentional weight loss (i.e., more than a 5% reduction in body weight within six to 12 months) occurs in 15% to 20% of older adults and is associated with increased morbidity and mortality. In this population, unintentional weight loss can lead to functional decline in activities of daily living, increased in-hospital morbidity, increased risk of hip fracture in women, and increased overall mortality. Further, cachexia (loss of muscle mass with or without loss of fat) has been associated with negative effects such as increased infections, pressure ulcers, and failure to respond to medical treatments .
3. During a review of Resident 108's Face Sheet (document that contains residents name, date of birth , room number, resident representative, diagnoses, insurance information and more) titled, admission and Records, dated 10/5/21 at 3:44 p.m., indicated, .Resident 108 was admitted on [DATE] for Apraxia (Difficulty with skilled movements even when a person has the ability and desire to do them) following unspecified Cerebrovascular Disease (a group of conditions that affect blood flow and the blood vessels in the brain) . Acute Kidney Failure (A condition in which the kidneys suddenly can't filter waste from the blood.) . Type 2 Diabetes (A chronic condition that affects the way the body processes blood sugar.) with Diabetic Nephropathy (deterioration of kidney function) . Conversion disorder (a medical condition in which the brain and body's nerves are unable to send and receive signals properly) with seizures (a sudden, uncontrolled electrical disturbance in the brain) . Essential hypertension (high blood pressure that has no clearly identifiable cause) . Vitamin B 12 Deficiency Anemia (a condition in which your body does not have enough healthy red blood cells, due to a lack (deficiency) of vitamin B12) . Muscle weakness (generalized) . Benign Prostatic Hyperplasia ( condition in which an overgrowth of prostate tissue pushes against the urethra and the bladder, blocking the flow of urine) with lower urinary tract symptoms (hesitancy, poor and/or intermittent stream, straining, feeling of incomplete bladder emptying, dribbling, etc.) . The admission record did not indicate Resident 108 had no teeth and had lost his dentures.
During a review of Resident 108's Minimum Data Set (MDS- a resident assessment tool used to identify resident care needs) - Version 3.0 Resident Assessment and Care Screening, dated 9/22/21, indicated, Resident 108 has the ability to express ideas and wants and had a Brief Interview of Mental Status (BIMS- The total possible BIMS score ranges from 00. to 15. 13 - 15: cognitively intact. 08 - 12: moderately impaired. 00 - 07: severe impairment) score of 10, indicating moderately impaired.
During a concurrent observation and interview on 10/7/21, at 11:50 a.m., with Resident 108, in his room, Resident 108 had no teeth and no dentures at bed side. Resident 108 stated he does not have any teeth and does not have his dentures here, they (the facility staff) do not offer oral care to me nor have they since I have been here.
During a review of Resident 108's Care Plan (CP) titled, [name of resident] has oral/dental health problems (missing teeth r/t (related to) Poor dentition), date initiated 9/18/21, the CP indicated, Goal The resident will be free of infection, pain or bleeding in the oral cavity by review date . interventions/Tasks Coordinate arrangements for dental care, transportation as needed/as ordered . [resident's name] requires mouth inspections q shift [every shift] during oral cares. Report changes to the nurse . Monitor/document/report PRN [as needed] any s/sx [signs and symptoms] of oral/dental problems needing attention: Pain (gums, toothache, palate), Abscess, Debris in mouth, Lips cracked or bleeding, Teeth missing, loose, broken, eroded, decayed, Tongue (black, coated, inflamed, white, smooth), Ulcers in mouth, Lesions . Provide mouth care as per ADL [activities of daily living] personal hygiene .
During an interview on 10/11/21, at 9:26 a.m., with the Director of Staff Development/ Infection Preventionist (DSD/IP), the DSD/IP stated, We [the facility] offer oral care to residents . the DON [Director of Nursing] does the bulk of the care planning, the nurses do some once in a while and I help occasionally too. DSD/IP was observed checking her three education binders and stated she was unable to locate any education she had provided to staff on oral care. DSD/IP stated it is important for residents to have oral care to prevent decay, sores, and infection; all these issues can affect the resident's ability to eat.
During a concurrent observation and interview on 10/13/21, at 12:29 p.m., with Certified Nursing Assistant/Sitter (CNA/S) in Resident 108's room, CNA/S was seen helping Resident 108 with his lunch. Resident 108 was sitting up in bed and his hands were shaking. CNA/S stated she has been a sitter for Resident 108 on four different days, I assist him with eating and drinking, help him to the bathroom, get dressed and help keep him safe. CNA/S stated she does not look at the residents care plan and she has not looked in Resident 108's mouth, I was not aware that I should inspect the residents (Resident 108's) mouth at least once a shift and let the nurse know if there are any issues. CNA/S pulled out Resident 108's mouth wash from her pocket and stated, I have offered it to him and will offer it again.
During a concurrent interview and record review on 10/13/21, at 1 p.m., with Licensed Vocational Nurse (LVN) 6, Resident 108's care plans were reviewed. LVN 6 stated she was not aware that Resident 108 had a care plan for his mouth. LVN 6 stated, I look at the care plans for residents at least once daily . I was not aware that we should be checking his (Resident 108's) mouth every shift. LVN 6 stated it is very important to monitor his mouth for signs and symptoms of infection. LVN 6 confirmed the care plan had not been followed.
During a review of the facility's policy and procedure (P&P), titled, Mouth Care, dated 10/2010, the P&P indicated, .Purpose The purpose of this procedure are to keep the resident's lips and oral tissues moist, to cleanse and freshen the resident's mouth, and to prevent infections of the mouth. Preparation 1. Review the resident's care plan to assess for any special needs of the resident .
During a professional reference review the Centers for Disease Control and Prevention, last updated 11/3/2020, article titled, Oral Health, was reviewed. The Oral Health article indicated, . Oral health is essential to general health and well-being. Oral disease can cause pain and infections that may lead to problems with eating, speaking, and learning. It can also affect social interaction . the three oral conditions that most affect overall health and quality of life are cavities, severe gum disease, and severe tooth loss . Tobacco use and diabetes are two risk factors for gum disease .
During a review of the facility's P&P, titled, Care Plans - Comprehensive dated 9/2010, indicated, .An individualized comprehensive care plan that is measurable objective and timetables to meet resident's medical, nursing, mental and psychological needs is developed for each resident .1. Our facility's Care Planning .care plan for each resident that identifies the highest level of functioning the resident may be expected to attain. 2. The comprehensive care plan is based on a thorough assessment that is not limited to the MDS. 3. Each resident's comprehensive care plan is designed to: a. Incorporate identified problem areas; b. Incorporate risk factors associated with identified problems .f. Identify professional services that are responsible for each element of care .9. The Care Planning/Interdisciplinary Team (IDT) is responsible for the review and updating of the care plans: a. When there has been a significant change in resident's condition .d. At least quarterly .
SERIOUS
(H)
Actual Harm - a resident was hurt due to facility failures
Deficiency F0692
(Tag F0692)
A resident was harmed · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure one of 16 sampled residents (Resident 114) main...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure one of 16 sampled residents (Resident 114) maintained acceptable parameters of nutritional status when:
1. Licensed nurses did not communicate two episodes of significant severe unplanned weight loss to the interdisciplinary team (IDT - members of the care team that include nurses, social workers, doctors, therapists, dietician and others). Licensed nurses documented Resident 114's weight loss of 8.6% between 5/7/21 and 8/6/21 and a weight loss of 10.2% between 5/7/21 and 10/1/21 and did not report this to the IDT and appropriate assessments and effective interventions were not implemented.
2. The Registered Dietician (RD) did not conduct a nutritional assessment to address the significant severe unplanned weight loss of 8.6% within a three-month timeframe from 5/7/21 to 8/6/21 and the significant severe unplanned weight loss of 10.2 % within a five-month timeframe from 5/7/21 to 10/1/21 for Resident 114 in accordance with the facility's policy and procedure.
As a result of these failures, Resident 114's compromised nutritional status was not addressed which could lead to further medical complications.
Findings:
1. A review of Resident 114's Medical Record (MR), dated 10/8/21, indicated, Resident 114 was admitted on [DATE], with diagnoses that included Unspecified Dementia with Behavioral Disturbance (diminished memory with episodes of agitation or restlessness), Bipolar Disorder (feeling very sad or very excited), Circadian Rhythm Sleep Disorder (unable to sleep), Major Depressive Disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), Hyperlipidemia (elevated fat levels in the body), Muscle Weakness, Muscle Wasting and Atrophy (decreased muscle tissues), Psychotic Disorder with Delusions (a disorder characterized by a disconnection from reality) and Essential Hypertension (abnormally high blood pressure).
The most recent Minimum Data Set (MDS, a resident assessment tool) dated 8/18/21, indicated a BIMS (brief interview for mental status) score of 9 out of a possible 15, indicating Resident 114 was unable to complete the interview. Section C1000 of the MDS indicated, Resident 114's Cognitive Skills for Daily Decision Making was severely impaired.
Section K of the MDS indicated, Resident 114 had a weigh loss of 5% or more in the last month and was not on a physician- prescribed weight-loss regimen.
A review of the facility document titled, Weights and Vitals Summary (WVS), dated 10/8/21, indicated the following weights and comparisons for Resident 114:
5/7/21
121.2 lbs (pounds., unit of measurement)
5/9/21
120 lbs
5/15/21 122.1 lbs
5/23/21 118.8 lbs [-3.3. lbs in one week]
5/29/21 117.8 lbs
6/2/21
116 lbs
6/6/21
117 lbs
7/1/21
116.4 lbs
8/6/21
111.6 lbs (-7.5% change [comparison weight 5/15/21, 122.1 lbs., -8.6%, -10.5 lbs.]
9/3/21
111.6 lbs
10/1/21 109.6 lbs (-10% change [comparison weight 5/15/21, 122.1 lbs., -10.2%, -12.5lbs.]
A review of the facility document titled Order Summary Report (OSR), dated 10/8/21, indicated, on 5/07/21 a Regular diet, Regular texture, and Regular Liquids Consistency was ordered by the Physician for Resident 114.
A review of the facility document titled, History and Physical (H&P), dated 5/9/21, 6/17/21, and 8/31/21 for Resident 114 completed by the Physician indicated the section titled, Physical Findings, WT [weight] was not documented.
A review of the facility document titled, 30-day Evaluation - Monthly dated 7/13/21 and 9/1/21 for Resident 114 completed by the Physician indicated VS [Vital Signs] WNL [Within Normal Limits]. Exam unchanged.
During a concurrent interview and record review, on 10/07/21 at 12:44 p.m., with the Licensed Vocational Nurse (LVN) 1, Resident 114's Weights and Vitals Summary (WVS), dated [DATE] was reviewed. The LVN 1 stated, all newly admitted residents were weighed every week for four weeks and if stable, then weighted monthly. The LVN 1 stated, she would ask the Certified Nurse Assistant (CNA) to reweigh the resident for any weight loss. The LVN 1 stated, she would notify the doctor, the RD, the dietary department, and the responsible party (RP) for any significant or severe weight loss. The WVS indicated, on 5/15/21, Resident 114's weight was 122.1 lbs. On 8/6/21, Resident 114 weight was 111.6 lbs., a 10.5 lb., 8.6% weight loss in three months. On 10/1/21, Resident 114's weight was 109.6 lbs., a 12.5 lb., 10.2% weight loss in five months. The LVN 1 was unable to confirm nursing documentation in Resident 114's medical record which indicated the Physician, the RD, the dietary department, and the RP were notified when Resident 114 experienced an 8.6% significant severe unplanned weight loss in three months and when Resident 114 experienced a 10.2% significant severe unplanned weight loss in five months.
During a concurrent interview and record review, on 10/07/21 at 12:55 p.m., with LVN 1, Resident 114's Care Plan (CP), initiated on 5/11/21, was reviewed. The Focus Section of the CP indicated, the RD admission Assessment was completed on 5/13/21. The interventions/tasks section of the CP indicated, monitor/record/report to MD PRN signs and symptoms (s/s) of malnutrition: Emaciation (Cachexia), muscle wasting, significant weight loss: 3 lbs. in one week, >5% in one month, >7.5% in three months, >10% in six months. Provide, serve diet as ordered. Monitor intake and record every meal.
During a concurrent interview and record review, on 10/07/21 at 1:00 p.m., with the LVN 1, Resident 114's Progress Notes (PN), were reviewed. The LVN 1 was unable to confirm documentation the physician was notified for s/s of malnutrition: Emaciation (Cachexia), muscle wasting, significant weight loss: 3 lbs. in one week, >5% in one month, >7.5% in three months, >10% in six months.
During a concurrent interview and record review, on 10/07/21 at 1:15 p.m., with the LVN 1, Resident 114's CP, initiated on 5/11/21, was reviewed. The CP indicated, Resident 114's has the potential nutritional problem related to Diet restrictions. The LVN 1 was unable to confirm Resident 114's care plan was updated to address the significant unplanned weight loss of 3.3 lbs. in a week on 5/23/21, 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/16/21, and a significant unplanned weight loss of 12.5 lbs, 10.2% in five months, from 5/15/21 through 10/1/21.
During a concurrent interview and record review on 10/7/21 at 3:07 p.m., with the Director of Nursing (DON), the WVS and the PN, dated 10/7/21 for Resident 114 were reviewed. The DON stated, all newly admitted residents were weighed every week for four weeks and if stable, were weighed monthly. The DON confirmed Resident 114 experienced a significant severe unplanned weight loss of 10.5 lbs, 8.6% in three months, from 5/15/21 through 8/16/21 and a significant severe unplanned weight loss of 12.5 lbs, 10.2% in five months, from 5/15/21 through 10/1/21. The DON stated, Resident 114's significant severe unplanned weight loss could result in further medical complications including anemia, electrolyte imbalance, dehydration, kidney failure, and further weight loss.
The DON was unable to confirm nursing documentation in Resident 114's medical record which indicated the Physician, the RD, the dietary department, and the RP were notified when Resident 114 experienced a significant severe unplanned weight loss of 10.5 lbs, 8.6% in three months, from 5/15/21 through 8/16/21 and a significant severe unplanned weight loss of 12.5 lbs, 10.2% in five months, from 5/15/21 through 10/1/21.
Resident 114's CP, initiated on 5/11/21 was reviewed with the DON. The CP indicated, Resident 114's has the potential nutritional problem related to Diet restrictions. The DON was unable to confirm Resident 114's care plan was updated to address the significant unplanned weight loss of 3.3 lbs. in a week on 5/23/21, 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/16/21 and a significant unplanned weight loss of 12.5 lbs, 10.2% in five months, from 5/15/21 through 10/1/21. The DON stated, licensed nurses should update the care plan to address the weight loss or create a new care plan for new problems. The DON stated, Resident 114's significant unplanned weight loss could result in further medical complications including anemia, electrolyte imbalance, dehydration, kidney failure, and further weight loss.
During a concurrent interview and record review, on 10/7/21, at 3:07 p.m., with the DON, the facility documents titled IDT Weight Management Assessment (IDT-WMAU), dated 5/25/21, 6/4/21, 6/9/21, and 6/15/21 for Resident 114, were reviewed. Section A of the IDT-WMAU dated 5/25/21 indicated, Resident 114 was on a regular diet and tolerated well. Resident 114 lost 3.3# in a week. PO intake was 58%. She eats in her room and is able to feed herself. Continue to monitor weekly weights. Intake 25% to 75%. Section B of the IDT-WMAU indicated, Recommendations: Current Plan of Care remains appropriate, no changes needed at this time. The IDT-WMAU was completed by the the DM 1. The DM 1, SSD, AD, and DSD attended the IDT meeting. The DON confirmed the IDT-WMAU.
The IDT Weight Management Assessment (IDT-WMAU), dated 6/4/21 for Resident 114, indicated for Section A, Resident 114 was on a regular diet and tolerated well. Resident 114 lost 3.3# in a week. PO intake was 58%. She eats in her room and is able to feed herself. Continue to monitor weekly weights. Intake 75% to 100%. Section B of the IDT-WMAU indicated, Recommendations: Current Plan of Care remains appropriate, no changes needed at this time. The IDT-WMAU was completed by the DM 1. The DM 1, SSD, AD, and DSD attended the IDT meeting. The DON confirmed the IDT-WMAU.
The IDT Weight Management Assessment (IDT-WMAU), dated 6/9/21 for Resident 114, indicated for Section A, Resident 114 was on a regular diet and tolerated well. Resident 114 lost 0.8# in a week. PO intake was 79%. She eats in her room and is able to feed herself. Continue to monitor weekly weights. Intake 75% to 100%. Section B of the IDT-WMAU indicated no changes needed. The IDT-WMAU was completed by DM 1. The DM 1, SSD, AD, and DSD attended the IDT meeting. The DON confirmed the IDT-WMAU.
The IDT Weight Management Assessment (IDT-WMAU), dated 6/15/21 for Resident 114, indicated for Section A. Resident 114 was on a regular diet and tolerated well. Resident 114 lost 0.4# in a week. PO intake was 72%. She eats in her room and is able to feed herself. Weight was stable, continue to monitor weights monthly. Intake 50% to 100%. Section B of the IDT-WMAU indicated, Recommendations: Current Plan of Care remains appropriate, no changes needed at this time. The IDT-WMAU was completed by DM 1. The DM 1, SSD, AD, and DSD attended the IDT meeting. The DON was unable to confirm further IDT-WMAU meetings were conducted after 6/15/21.
During an interview on 10/7/21, at 5:24 p.m., with the LVN 3, the LVN 3 stated, Resident 114 fed herself, refused help, and frequently paced the hallway.
During a concurrent observation and interview inside Resident 114's room, on 10/7/21, at 5:30 p.m., with the CNA 3, the CNA 3 stated, Resident 114 fed herself, had good and bad days. The CNA 3 stated, she would offer a sandwich or something else if Resident 114 consumed 25% or less of her meals.
During an observation of the dinner meal service on 10/7/21, at 5:35 p.m., in Resident 114's room, Resident 114 was observed struggling to cut the chicken meat with a fork. Resident 114 used her hands to eat the chicken meat. Resident 114 consumed 90% of chicken, 75% of rice, 75% of vegetable and 100% of dessert. Resident 114 did not drink the milk. Resident 114 attempted to remove the water pitcher cover to drink water, however she was unable to remove the water pitcher cover. The CNA 3 assisted Resident 114 to remove the water pitcher cover and Resident 114 drank water directly from the pitcher.
During an interview on 10/7/21, at 5:51 p.m., with the LVN 1, the LVN 1 stated, she was not notified or aware of any change in intake or weight loss for Resident 114.
During an interview on 10/8/21 at 10:16 a.m., with the RD 1, the RD 1 stated, he started working at the facility two weeks ago. The RD 1 stated the facility had a loose system for monitoring weights. The RD 1 stated, there was not much communication between nursing and the RD or dietary department. The RD 1 stated, the CNAs were responsible for weighing residents weekly and monthly. The CNAs notified the licensed nurses of the weekly and monthly weights. The licensed nurses were responsible to enter the resident's weights in the electronic medical record. The RD 1 stated, the licensed nurses were responsible to notify the RD of any significant weight change. The RD 1 further stated the facility's goal was to manage resident's weight loss proactively.
On 10/8/21, at 11:55 a.m., an observation of Resident 114 was conducted. Resident 114 was observed walking slowly with a steady gait, wearing a loose blue upper garment, loose pants, and a pair of slippers. When Resident 114 was asked in her native language how she was doing, Resident 114 stated she was hungry.
During a concurrent observation and interview on 10/8/21, at 12:05 p.m., with the CNA 4 outside Resident 114's room, the CNA 4 stated, Resident 114's upper and lower garments were loose and looked too big for her.
During a concurrent observation and interview on 10/8/21, at 12:33 p.m., with the CNA 5 inside Resident 114's room, the CNA 5 stated, Resident 114 was on a regular diet and needed assistance with tray set-up. The CNA 5 set-up Resident 114's meal tray and Resident 114 begin eating her meal vigorously. CNA 5 stated, Resident 114 liked to be left alone during mealtimes.
Upon completion of Resident 114's lunch meal, on 10/8/21, at 12:51 p.m., Resident 114 consumed 100% of the fish, gelatin, and dinner roll. Resident 114 consumed 75% of the french fries and 25% of the cabbage salad. Resident 114 drank 100% (240 ml) of milk.
During a concurrent observation and interview on 10/8/21, at 1:19 p.m., with the CNA 6, the CNA 6 stated, Resident 114 consumed 100% of her lunch meal and drank 100% of her milk. CNA 6 validated Resident 114 didn't eat 100% of her cabbage salad.
During an interview on 10/8/21, at 3:48 p.m., with the RD 1, the RD 1 confirmed the significant severe unplanned weight loss of 8.6% within a three-month timeframe from 5/7/21 to 8/6/21 and the significant severe unplanned weight loss of 10.2 % within a five-month timeframe from 5/7/21 to 10/1/21 for Resident 114 was not addressed by the RD. The RD 1 further stated the weight loss for Resident 114 was not acceptable.
During an interview on 10/11/21 at 1:47 p.m., with the CNA 7, the CNA 7 stated, the diet ordered for Resident 114 had not changed since admission. The CNA 7 stated, Resident 114's weights were taken every month by the RNA (Restorative Nurse Assistant) or CNA and reported to the charge nurse.
During a concurrent interview and record review on 10/12/21 at 1:25 p.m., with the DSD, Resident 114's Meal Percentage Report Documentation Survey Reports (MPR), dated 8/1/2021 through 10/7/21 were reviewed. The MPR indicated, of the 204 meals (breakfast, lunch, and dinner), served between 8/1/21 and 10/7/21, Resident 114 refused of her meals 9% of the time and consumed 50% or less 21% of the time. The DSD confirmed Residents 114's intake.
During a review of the facility's policy and procedure (P&P) titled, Weight Assessment and Intervention, dated September 2020, the P&P indicated, Weight Assessment .1. The nursing staff will measure resident weights on admission, the next day, and weekly for four weeks thereafter. If no weight concerns are noted at this point, weights will be measured monthly thereafter .3. Any weight change of 5% or more since the last weight assessment will be retaken the next day for confirmation. If the weight is verified, nursing will immediately notify the Dietician in writing. Verbal notification must be confirmed in writing. 6. The threshold for significant unplanned and undesired weight loss will be based on the following criteria .b. 3 months - 7.5% weight loss is significant; greater than 7.5% is severe. C. 6 months - 10% weight loss is significant; greater than 10% is severe .Care Planning 1. Care planning for weight loss or impaired nutrition will be a multidisciplinary effort and will include the Physician, nursing staff, the Dietician, the Consultant Pharmacist, and the resident on resident's legal surrogate. 2. Individualized care plans shall address, to the extent possible: a. The identified cause of weight loss; b. Goals and benchmarks for improvement; and c. Time frames and parameters for monitoring and reassessment .
Review of the facility's Policy and Procedure titled Care Planning- Interdisciplinary Team revised September 2010 showed, an individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs is developed for each resident.3. Each resident's comprehensive care plan is designed to: a. Incorporate identified problem areas; b. Incorporate risk factors associated with identified problems; f. Identify the professional services that are responsible for each element of care; .4. Areas of concern that are triggered during the resident assessment are evaluated using specific assessment tools (including Care Area Assessments) .5.When possible, interventions address the underlying source(s) of the problem area (s) .9. The Care Planning/Interdisciplinary Team is responsible for the review and updating of care plans: a. When there has been a significant change in the resident's condition.
During a professional reference review of American Academy of Family Physicians Journal titled, Unintentional Weight Loss in Older Adults, dated 2014, the Journal indicated,
Unintentional weight loss (i.e., more than a 5% reduction in body weight within six to 12 months) occurs in 15% to 20% of older adults and is associated with increased morbidity and mortality.https://www.aafp.org/afp/2014/0501/p718.html - afp20140501p718-b1 In this population, unintentional weight loss can lead to functional decline in activities of daily living, increased in-hospital morbidity, increased risk of hip fracture in women, and increased overall mortality. Further, cachexia (loss of muscle mass with or without loss of fat) has been associated with negative effects such as increased infections, pressure ulcers, and failure to respond to medical treatments .
2. During a concurrent interview and record review, on 10/07/21 at 1:00 p.m., with LVN 1, Resident 114's PN was reviewed. The LVN 1 was unable to confirm documentation the RD was notified of the significant severe unplanned weight loss of 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/16/21 and the significant severe unplanned weight loss of 12.5 lbs., 10.2% in five months, from 5/15/21 through 10/1/21 for Resident 114.
During a concurrent interview and record review on 10/7/21 at 3:07 p.m., with the Director of Nursing (DON), Resident 114's the WVS and the PN, dated 10/7/21 were reviewed. The DON stated, all newly admitted residents were weighed every week for four weeks and if stable, then weights were done monthly. The DON confirmed Resident 114 experienced a significant severe unplanned weight loss of 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/16/21 and a significant unplanned weight loss of 12.5 lbs., 10.2% in five months, from 5/15/21 through 10/1/21. The DON stated, Resident 114's significant unplanned weight loss could result in anemia, electrolyte imbalance, dehydration, kidney failure, and further weight loss.
During a concurrent interview and record review on 10/7/21 at 3:15 p.m., with the Director of Nursing (DON), Resident 114's Dietician Nutritional Assessment (DNA), dated 5/13/21 was reviewed. The DON stated, the DNA for Resident 114 was completed by the Registered Dietician (RD) 2. Section B of the DNA indicated, Resident 114's caloric needs were between 1,230 and 1,420 calories. Section D of the DNA indicated, Resident 114's fluid needs were between 1,230 and 1,420 ml (unit of measurement). Section F of the DNA indicated the goal for Resident 114 was Resident will not have a significant weight change. Section G of the DNA indicated interventions for Resident 114's was diet is liberalized. Continue POC (Plan of Care). RD to monitor weights and follow up as needed. The DON was unable to validate a DNA addressing the significant severe unplanned weight loss of 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/16/21, and the significant severe unplanned weight loss of 12.5 lbs., 10.2% in five months, from 5/15/21 through 10/1/21 was completed by the RD. The DON confirmed Resident 114 did not receive the appropriate follow-up assessment required by the RD according to the facility's policy.
During an interview on 10/8/21, at 3:48 p.m., with the RD 1, the RD 1 confirmed the significant severe unplanned weight loss of 8.6% within a three-month timeframe from 5/7/21 to 8/6/21 and the significant severe unplanned weight loss of 10.2 % within a five-month timeframe from 5/7/21 to 10/1/21 for Resident 114 were not addressed by the RD. RD 1 further stated the weight loss for Resident 114 was not acceptable.
A review of the facility's policy and procedure (P&P) titled, Weight Assessment and Intervention, dated September 2020, the P&P indicated, Weight Assessment .1. The nursing staff will measure resident weights on admission, the next day, and weekly for four weeks thereafter. If no weight concerns are noted at this point, weights will be measure monthly thereafter .3. Any weight change of 5% or more since the last weight assessment will be retaken the next day for confirmation. If the weight is verified, nursing will immediately notify the Dietician in writing. Verbal notification must be confirmed in writing. 6. The threshold for significant unplanned and undesired weight loss will be based on the following criteria .b. 3 months - 7.5% weight loss is significant; greater than 7.5% is severe. C. 6 months - 10% weight loss is significant; greater than 10% is severe .Care Planning 1. Care planning for weight loss or impaired nutrition will be a multidisciplinary effort and will include the Physician, nursing staff, the Dietician, the Consultant Pharmacist, and the resident on resident's legal surrogate. 2. Individualized care plans shall address, to the extent possible: a. The identified cause of weight loss; b. Goals and benchmarks for improvement; and c. Time frames and parameters for monitoring and reassessment .
During a professional reference review of American Academy of Family Physicians Journal titled, Unintentional Weight Loss in Older Adults, dated 2014, the journal indicated,
Unintentional weight loss (i.e., more than a 5% reduction in body weight within six to 12 months) occurs in 15% to 20% of older adults and is associated with increased morbidity and mortality.https://www.aafp.org/afp/2014/0501/p718.html - afp20140501p718-b1 In this population, unintentional weight loss can lead to functional decline in activities of daily living, increased in-hospital morbidity, increased risk of hip fracture in women, and increased overall mortality. Further, cachexia (loss of muscle mass with or without loss of fat) has been associated with negative effects such as increased infections, pressure ulcers, and failure to respond to medical treatments .
SERIOUS
(H)
Actual Harm - a resident was hurt due to facility failures
Deficiency F0840
(Tag F0840)
A resident was harmed · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide outside services of Podiatry (DPM), Registered...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide outside services of Podiatry (DPM), Registered Dietician (RD), and Psychiatry for three (3) of sixteen (16) sampled residents and twenty-two (22) unsampled residents when:
1. A physician of podiatry was not contracted to provide services to the facility from 12/3/20 to 10/6/21. This failure resulted in podiatry services not being provided to Resident 117 and 109 as well as 22 other residents in need of podiatry physician evaluation. Resident 117 experienced pain, infection, and removal of the left great toenail and pain, and ingrown right great toenail for Resident 109 and placed the other twenty-two (22) residents at risk for pain, ingrown toenails, and infections.
2. A Registered Dietitian (RD) was not contracted to provide services to the facility from July 21, 2021 to August 19, 2021. This failure resulted in no RD assessments for Resident 114 and no effective interventions to address a significant severe weight loss of 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/16/21 for Resident 114 to not be assessed or monitored by the RD.
3. A psychiatrist was not contracted to provide services to the facility from 12/3/20 to 10/14/21. This failure resulted in psychiatry services were not provided to Resident 114. This failure resulted in Resident 114 did not receive psychiatric assessments and placed Resident 114 at risk for decline in her mental health status.
These failures place the residents at risk for a decline in their health and safety.
Findings:
1. During a concurrent observation and interview, on 10/5/21 at 9:00 a.m., with Resident 109, Resident 109's toenails were extremely long, sharp, with brownish yellow discoloration on both feet. Resident 109's right great toenail was grown around the end of the toe in a circle and was pressing on his skin under the toe. Resident 109 stated he had not seen a podiatrist since admission to the facility 3/1/21.
During an interview on 10/5/21 at 9:11 a.m., with the Licensed Vocational Nurse (LVN) 2, LVN 2 stated she was familiar with Resident 109 and his toenails were long. LVN 2 stated she had told the Social Services Director Resident 109 needed to see a Podiatrist. LVN 2 stated the SSD was responsible for getting appointments for podiatry but had not made Resident 109 an appointment for podiatrist. LVN 2 stated the facility did not have a podiatrist.
During an interview, on 10/5/21 at 9:47 a.m., with the Social Services Director (SSD), the SSD stated LVN 2 had told her Resident 109 needed a podiatrist. The SSD stated the Regional Director of Operations (RDO) was working on getting a podiatry contract for the facility but had not done it. The SSD stated she did not know when the facility would get a podiatrist. The SSD stated Resident 109's toenails looked like talons. The SSD stated when the toenails were that thick and tough only a podiatrist could cut them. The SSD stated Resident 109 could experience sores from the nails pressing on his skin.
During a review of Resident 109's Face Sheet dated 3/1/21, the Face Sheet indicated Resident 109 was admitted to the facility on [DATE]. The Face Sheet indicated Resident 109 had diagnosis of Type 2 Diabetes Mellitus, Hemiparesis Following Intracerebral Hemorrhage Left Side (weakness following a stroke (bleeding in the brain), Congestive Heart Failure (weakness in the heart where fluid accumulates in the lungs), Hepatitis C (infection caused by virus that attacks the liver), Chronic Kidney Disease (impaired kidney function that worsens over time), and Difficulty Walking.
During a review of Resident 109's clinical records there was no documentation of assessment of his toenails in the nursing progress notes, physician's notes, or Activities of Daily Living (ADL) or any other records to indicate he was seen by a podiatrist.
During an interview, on 10/5/21 at 11:05 a.m. with the RDO, the RDO viewed a photograph of Resident 109's toenails taken 10/5/21. The RDO stated the facility did not have a contracted podiatrist. The RDO stated should have not waited to get a podiatrist.
During a concurrent observation and interview, on 10/6/21 at 9:03 a.m., with Resident 117, Resident 117's toenails were long, jagged, thick, and brownish yellow colored. Resident 117 pointed to his left great toenail and stated he was worried about, The bad one. The left great toenail had dark blackish coloration and looked infected and overgrown. Resident 117 stated he had not seen a podiatrist.
During a review of Resident 117's clinical records there was no documentation of assessment of his toenails in the nursing progress notes, physician's notes, or Activities of Daily Living (ADL) or any other records to indicate he was seen by a podiatrist.
During a review of Resident 117's Face Sheet dated 4/30/21, the Face Sheet indicated Resident 117 was admitted to the facility on [DATE]. The Face Sheet indicted Resident 117 had diagnosis of Idiopathic peripheral Autonomic Neuropathy (decreased feeling in the arms and legs), Osteomyelitis Multiple sites (infection in the bones), Type 2 Diabetes Mellitus, Ingrown Nail, Fracture of the Cervical, Thoracic and Lumbar Region (broken bones of the back), Chronic Obstructive Pulmonary Disease (constriction of the airway with difficult breathing), and Difficulty Walking.
During an interview, on 10/6/21 at 9:15 a.m., with the SSD, the SSD stated she was aware the facility needed a podiatrist. The SSD stated the RDO had found a podiatrist 10/5/21 and the podiatrist came to the facility 10/6/21 to treat 24 residents. When asked why the facility had not gotten a podiatrist before, the SSD stated, We couldn't find one to come out here.
During a concurrent observation and interview, on 10/6/21 at 12:45 p.m., with the Podiatrist (DPM), the DPM stated she was informed 10/5/21 the facility needed her services. The DPM viewed A photograph of Resident 109's toenails and stated the toenails appeared not to have been trimmed in about six (6) months. The DPM stated she had treated Resident 109 and he had an active toenail fungus that caused the toenails to thicken and become discolored and an ingrown right great toenail. The DPM stated she was very careful to not injure Resident 109 because he was diabetic. The DPM stated Resident 109 was high risk if the overgrown toenails grew into his skin and caused pressure sores. The DPM stated due to the condition of the toenails, Resident 109 should have seen a podiatrist and had his nails trimmed every two months. The DPM stated she had assessed and treated 22 other residents, but Residents 109 and 117 toenails were in the worst condition.
During a concurrent interview and record review, on 10/6/21 at 2:38 p.m., with the Podiatrist (DPM), the DPM stated she was made aware 10/5/21 the facility needed podiatry services. The DPM stated she had been coming to the area but no one from the facility had contacted her until yesterday. The DPM stated she had seen Resident 117, had removed the left great toenail and treated him for infection. The DPM stated the toenail had purulent (Yellow fluid from a wound-sign of infection) drainage under the toenail which caused redness and pain. The DPM stated the blackish color on the left great toenail was due to a previous injury where the nailbed bled and became blackened. The DPM stated she had ordered a betadine (disinfectant for skin) treatment daily to treat the left great toe. The DPM stated she did not know how long Resident 117's toe was infected. The DPM stated Resident 117 should have been treated by a podiatrist but was not.
During an interview, on 10/11/21 at 9:09 a.m., with the Administrator (ADM), the ADM stated the facility had been unable to get the Podiatrist to come to the facility. The ADM stated there was no Podiatry services at the facility from 12/2/20 to 10/6/21.
During an interview, on 10/13/21 at 8:37 a.m., with LVN 1, LVN 1 stated she had assessed Residents 109 and 117 about a month ago. LVN 1 stated she told SSD Residents 109 and 117 needed a podiatrist because she was unable to trim their toenails. LVN 1 stated the SSD told her she would follow up with a podiatrist but had not. LVN 1 stated long toenail could cause cuts, get caught on something or cause an infection. LVN 1 stated the long toenails would most likely have been painful. LVN 1 stated the condition of Resident 109 and 117's toenails should not have gotten that bad.
During a concurrent interview and record review, on 10/13/21 at 11:00 a.m., with the RDO, the contracts for outside services were reviewed. The RDO stated the facility had opened 12/3/20 and did not have a contracted podiatrist 12/3/20 to 10/6/21. The RDO stated it was his job to get physician contracted services for the facility. The RDO stated it was his expectation the facility would have podiatry care for the residents. The RDO stated the residents could have been harmed in many ways, especially since they were both diabetic. The RDO stated if he had been informed of the situation with Residents' 109 and 117's toenails, he would have acted but he was blindsided.
During a professional reference review of the Nursing Times article titled, Foot Assessment and Care for Older People dated 12/9/14, the article indicated, .Foot care can prevent mobility problems and social isolation; it is a crucial part of nursing care, particularly for older patients, who may be unable to care for their own feet .While foot problems can occur in all age groups, their prevalence increases with age. It is estimated that 80% of older people have foot problems . The prevalence of serious foot problems, such as peripheral arterial disease, does increase with age .Common foot problems in older people .Toenail disorders including hardened or ingrown nails .Toe deformities such as overlapping toes .Corns and calluses .Bunions .Fungal infections .If unattended such problems can lead to more serious issues .Those who are unable to perform this essential task for themselves need regular assessment and care to help prevent adverse effects from occurring .Dryness that is associated with reduced blood flow may cause the skin to split, resulting in painful fissures, while poor circulation may lead to a higher risk of infection .Toenails can thicken and become hard and brittle with age, which makes it difficult to cut them. Continuous pressure from inappropriate footwear can also cause more extreme nail deformity. Nails that become too long or thickened can damage the skin on adjacent toes .Ingrown toenails occur when a nail grows into the skin, and can cause pain, swelling, redness and infection .Fungal infection of skin, such as athlete's foot - which causes peeling, redness, itching, burning .Fungal nail infections occur when microscopic fungi enter the nail through a break; they result in thick, discolored and brittle nails .Foot assessment .When older people can no longer manage their own foot care, an initial assessment is required to identify what help they need .Podiatrists assess all new nursing home residents . After an individual has been assessed, care may be provided by Podiatrists' .
2. A review of an email provided by the facility from the Nutrition Consulting Company A, dated 7/23/21, at 4:55 p.m., indicated the last day of service for the Nutrition Consulting Company A was July 21, 2021.
A review of the contract with the Nutrition Consulting Company B indicated the contract began on August 19, 2021.
On 10/5/21 at 3:23 p.m. an interview was conducted with the Administrator (ADM). The ADM stated the RD 1 started consulting for the facility last week.
A review of Resident 114's Medical Record (MR), dated 10/8/21, indicated, Resident 114 was admitted on [DATE], with diagnoses that included Unspecified Dementia with Behavioral Disturbance (diminished memory with episodes of agitation or restlessness), Bipolar Disorder (feeling very sad or very excited), Circadian Rhythm Sleep Disorder (unable to sleep), Major Depressive Disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), Hyperlipidemia (elevated fat levels in the body), Muscle Weakness, Muscle Wasting and Atrophy (decreased muscle tissues), Psychotic Disorder with Delusions (a disorder characterized by a disconnection from reality) and Essential Hypertension (abnormally high blood pressure).
The most recent Minimum Data Set (MDS, a resident assessment tool) dated 8/18/21, indicated a BIMS (brief interview for mental status) score of 9 out of a possible 15, indicating Resident 114 was unable to complete the interview. Section C1000 of the MDS indicated, Resident 114's Cognitive Skills for Daily Decision Making was severely impaired.
Section K of the MDS indicated, Resident 114 had a weigh loss of 5% or more in the last month and was not on a physician- prescribed weight-loss regimen.
A review of the facility document titled, Weights and Vitals Summary (WVS), dated 10/8/21, indicated the following weights and comparisons for Resident 114:
5/7/21
121.2 lbs (pounds., unit of measurement)
5/9/21
120 lbs
5/15/21 122.1 lbs
5/23/21 118.8 lbs [-3.3. lbs in one week]
5/29/21 117.8 lbs
6/2/21
116 lbs
6/6/21
117 lbs
7/1/21
116.4 lbs
8/6/21
111.6 lbs (-7.5% change [comparison weight 5/15/21, 122.1 lbs., -8.6%, -10.5 lbs.]
9/3/21
111.6 lbs
A review of the facility document titled Order Summary Report (OSR), dated 10/8/21, indicated, on 5/07/21 a Regular diet, Regular texture, and Regular Liquids Consistency was ordered by the Physician for Resident 114.
During a concurrent interview and record review, on 10/07/21 at 12:44 p.m., with the Licensed Vocational Nurse (LVN) 1, Resident 114's Weights and Vitals Summary (WVS), dated [DATE] was reviewed. The LVN 1 stated, all newly admitted residents were weighed every week for four weeks and if stable, then weighted monthly. The LVN 1 stated, she would ask the Certified Nurse Assistant (CNA) to reweigh the resident for any weight loss. The LVN 1 stated, she would notify the doctor, the RD, the dietary department, and the responsible party (RP) for any significant or severe weight loss. The WVS indicated, on 5/15/21, Resident 114's weight was 122.1 lbs. On 8/6/21, Resident 114 weight was 111.6 lbs., a 10.5 lb., 8.6% weight loss in three months. The LVN 1 was unable to confirm nursing documentation in Resident 114's medical record which indicated the Physician, the RD, the dietary department, and the RP were notified when Resident 114 experienced an 8.6% significant severe unplanned weight loss in three months.
During a concurrent interview and record review, on 10/07/21 at 12:55 p.m., with LVN 1, Resident 114's Care Plan (CP), initiated on 5/11/21, was reviewed. The Focus Section of the CP indicated, the RD admission Assessment was completed on 5/13/21. The interventions/tasks section of the CP indicated, monitor/record/report to MD PRN signs and symptoms (s/s) of malnutrition: Emaciation (Cachexia), muscle wasting, significant weight loss: 3 lbs. in one week, >5% in one month, >7.5% in three months, >10% in six months. Provide, serve diet as ordered. Monitor intake and record every meal.
During a concurrent interview and record review, on 10/07/21 at 1:00 p.m., with the LVN 1, Resident 114's Progress Notes (PN) were reviewed. The LVN 1 was unable to confirm documentation the RD was notified of the significant severe unplanned weight loss of 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/16/21.
During a concurrent interview and record review on 10/7/21 at 3:07 p.m., with the Director of Nursing (DON), the WVS and the PN for Resident 114 were reviewed. The DON stated, all newly admitted residents were weighed every week for four weeks and if stable, were weighed monthly. The DON confirmed Resident 114 experienced a significant severe unplanned weight loss of 10.5 lbs, 8.6% in three months, from 5/15/21 through 8/16/21. The DON stated, Resident 114's significant severe unplanned weight loss could result in anemia, electrolyte imbalance, dehydration, kidney failure, and further weight loss.
The DON was unable to confirm nursing documentation in Resident 114's medical record which indicated the Physician, the RD, the dietary department, and the RP were notified when Resident 114 experienced a significant severe unplanned weight loss of 10.5 lbs, 8.6% in three months, from 5/15/21 through 8/16/21.
During a concurrent interview and record review on 10/7/21 at 3:15 p.m., with the Director of Nursing (DON), Resident 114's Dietician Nutritional Assessment (DNA), dated 5/13/21 was reviewed. The DON stated, the DNA for Resident 114 was completed by the Registered Dietician (RD) 2. Section B of the DNA indicated, Resident 114's caloric needs were between 1,230 and 1,420 calories. Section D of the DNA indicated, Resident 114's fluid needs were between 1,230 and 1,420 ml (unit of measurement). Section F of the DNA indicated the goal for Resident 114 was Resident will not have a significant weight change. Section G of the DNA indicated interventions for Resident 114's was diet is liberalized. Continue POC (Plan of Care). RD to monitor weights and follow up as needed. The DON was unable to validate a DNA addressing the significant severe unplanned weight loss of 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/16/21 was completed by the RD. The DON confirmed Resident 114 did not receive the appropriate follow-up assessment required by the RD according to the facility's policy.
During an interview on 10/7/21, at 5:24 p.m., with the LVN 3, the LVN 3 stated, Resident 114 fed herself, refused help, and frequently paced the hallway.
During a concurrent observation and interview inside Resident 114's room, on 10/7/21, at 5:30 p.m., with the CNA 3, the CNA 3 stated, Resident 114 fed herself, had good and bad days. The CNA 3 stated, she would offer a sandwich or something else if Resident 114 consumed 25% or less of her meals.
During an observation of the dinner meal service on 10/7/21, at 5:35 p.m., in Resident 114's room, Resident 114 was observed struggling to cut the chicken meat with a fork. Resident 114 used her hands to eat the chicken meat. Resident 114 consumed 90% of chicken, 75% of rice, 75% of vegetable and 100% of dessert. Resident 114 did not drink the milk. Resident 114 attempted to remove the water pitcher cover to drink water, however she was unable to remove the water pitcher cover. The CNA 3 assisted Resident 114 to remove the water pitcher cover and Resident 114 drank water directly from the pitcher.
During an interview on 10/7/21, at 5:51 p.m., with the LVN 1, the LVN 1 stated, she was not notified or aware of any change in intake or weight loss for Resident 114.
On 10/8/21 at 10:16 a.m., an interview was conducted with the RD 1. The RD 1 stated he started working at the facility two weeks ago. The RD 1 stated the facility had a loose system for monitoring weights. The RD 1 stated, there was not much communication between nursing and the RD or dietary department. The RD 1 stated, the CNAs were responsible for weighing residents weekly and monthly. The CNAs notified the licensed nurses of the weekly and monthly weights. The licensed nurses were responsible to enter the resident's weights in the electronic medical record. The RD 1 stated, the licensed nurses were responsible to notify the RD of any significant weight change. The RD 1 further stated the facility's goal was to manage resident's weight loss proactively.
On 10/8/21, at 11:55 a.m., an observation of Resident 114 was conducted. Resident 114 was observed walking slowly with a steady gait, wearing a loose blue upper garment, loose pants, and a pair of slippers. When Resident 114 was asked in her native language how she was doing, Resident 114 stated she was hungry.
During a concurrent observation and interview on 10/8/21, at 12:05 p.m., with the CNA 4 outside Resident 114's room, the CNA 4 stated, Resident 114's upper and lower garments were loose and looked too big for her.
During a concurrent observation and interview on 10/8/21, at 12:33 p.m., with the CNA 5 inside Resident 114's room, the CNA 5 stated, Resident 114 was on a regular diet and needed assistance with tray set-up. The CNA 5 set-up Resident 114's meal tray and Resident 114 begin eating her meal vigorously. CNA 5 stated, Resident 114 liked to be left alone during mealtimes.
Upon completion of Resident 114's lunch meal, on 10/8/21, at 12:51 p.m., Resident 114 consumed 100% of the fish, gelatin, and dinner roll. Resident 114 consumed 75% of the french fries and 25% of the cabbage salad. Resident 114 drank 100% (240 ml) of milk.
During a concurrent observation and interview on 10/8/21, at 1:19 p.m., with the CNA 6, the CNA 6 stated, Resident 114 consumed 100% of her lunch meal and drank 100% of her milk. CNA 6 validated Resident 114 didn't eat 100% of her cabbage salad.
During an interview on 10/8/21, at 3:48 p.m., with the RD 1, the RD 1 confirmed the significant severe unplanned weight loss of 8.6% within a three-month timeframe from 5/7/21 to 8/6/21 for Resident 114 were not addressed by the RD. The RD 1 further stated the weight loss for Resident 114 was not acceptable.
A review of the facility's policy and procedure (P&P) titled, Weight Assessment and Intervention, dated September 2020, the P&P indicated, Weight Assessment .1. The nursing staff will measure resident weights on admission, the next day, and weekly for four weeks thereafter. If no weight concerns are noted at this point, weights will be measure monthly thereafter .3. Any weight change of 5% or more since the last weight assessment will be retaken the next day for confirmation. If the weight is verified, nursing will immediately notify the Dietician in writing. Verbal notification must be confirmed in writing. 6. The threshold for significant unplanned and undesired weight loss will be based on the following criteria .b. 3 months - 7.5% weight loss is significant; greater than 7.5% is severe. C. 6 months - 10% weight loss is significant; greater than 10% is severe .Care Planning 1. Care planning for weight loss or impaired nutrition will be a multidisciplinary effort and will include the Physician, nursing staff, the Dietician, the Consultant Pharmacist, and the resident on resident's legal surrogate. 2. Individualized care plans shall address, to the extent possible: a. The identified cause of weight loss; b. Goals and benchmarks for improvement; and c. Time frames and parameters for monitoring and reassessment .
During a professional reference review of American Academy of Family Physicians Journal titled, Unintentional Weight Loss in Older Adults, dated 2014, the journal indicated, .Unintentional weight loss (i.e., more than a 5% reduction in body weight within six to 12 months) occurs in 15% to 20% of older adults and is associated with increased morbidity and mortality. In this population, unintentional weight loss can lead to functional decline in activities of daily living, increased in-hospital morbidity, increased risk of hip fracture in women, and increased overall mortality. Further, cachexia (loss of muscle mass with or without loss of fat) has been associated with negative effects such as increased infections, pressure ulcers, and failure to respond to medical treatments .
During a review of the facility's policy and procedure titled, CONSULTANTS dated 12/2009, the policy indicated, .Our facility uses outside resources to furnish specific services provided by the facility .To furnish specific services .On a consultant basis .Consultant services may be uses in the following areas .Dietary Services .Written, signed, dated agreements are maintained for each consultant .Each agreement contains .The responsibility of the consultant .The responsibility of the facility .The minimum number of hours to be provided by the consultant .Consultants provide the Administrator with written, dated, signed reports .Recommendations .Plans for implementation .Findings .Plans for continued assessments .
3. During a concurrent interview and record review, on 10/11/21 at 8:51 a.m., with the Director of Nurses (DON), the Physician's Orders (PO) for Resident 114 was reviewed. The DON stated Resident 114 had diagnosis of Bipolar Disorder (mental condition marked by periods of elation and depression), Major Depressive Disorder (chronic loss of interest/sadness), Psychotic Disorder (chemical imbalance in the brain marked by seeing or hearing things that are not there). The DON stated Resident 114 received two medications for mental illness, Olanzapine (medication for psychosis (hallucinations) 10 milligrams (mg-weight measurement) daily and Valproic acid (mood stabilizer) 125 mg twice a day since admission 5/7/21. The DON stated Resident 114 had behaviors of screaming, hitting herself, hallucinations and elopement. The DON confirmed there was no psychological evaluation for Resident 114. The DON stated the facility did not have a Psychiatrist to evaluate residents with mental illness. The DON stated the facility should have had psychiatric consultation for Resident 114 but did not.
During a concurrent interview and record review, on 10/11/21 at 11:32 a.m., with the Social Services Director (SSD), the SSD reviewed Resident 114's clinical records. The SSD confirmed Resident 114 was diagnosed with Psychosis and Bipolar Disorder and had not been evaluated by a psychiatrist. The SSD stated the facility did not have a psychiatrist since opening 12/3/20 to present. The SSD stated when she had asked corporate Regional Director of Operations (RDO) about psychiatric services, the RDO had told them the main hospital had taken too long to obtain the psychiatrist's credentials and psychiatric services were never started. The SSD stated corporate was responsible for contracting outside services for the facility but had not done it.
During an interview on 10/11/21 at 9:09 a.m., with the Administrator (ADM), the ADM stated the facility originally had contracts but were unable to get the Psychiatrist to come to the facility. The ADM stated there was no psychiatric services at the facility since opening 12/3/20. The ADM stated the facility should have had Resident 114 evaluated by a psychiatrist but did not.
During a review of Resident 114's Face Sheet dated 10/7/21, the Face Sheet indicated the admission date was 5/7/21. The Face Sheet indicated Resident 114 had diagnosis of Dementia (memory impairment), Bipolar Disorder (mental condition marked by periods of elation and depression), Major Depressive Disorder (chronic loss of interest/sadness), Psychotic Disorder (chemical imbalance in the brain marked by seeing or hearing things that are not there), Circadian Sleep Disorder (unable to sleep at regular times), Muscle Wasting (weakness and shrinking in the muscles), and Hypertension (higher than normal pressure in the blood vessels).
During a review of the facility's policy and procedure titled, Antipsychotic Medication Use dated 3/15, the policy indicated, .Antipsychotic medication may be considered for residents .Only after .Psychological, emotional psychiatric evaluations .
During a review of the facility's policy and procedure titled, CONSULTANTS dated 12/2009, the policy indicated, .Our facility uses outside resources to furnish specific services provided by the facility .To furnish specific services .On a consultant basis .Written, signed, dated agreements are maintained for each consultant .Each agreement contains .The responsibility of the consultant .The responsibility of the facility .The minimum number of hours to be provided by the consultant .Consultants provide the Administrator with written, dated, signed reports .Recommendations .Plans for implementation .Findings .Plans for continued assessments .The facility retains the professional and administrative responsibility for all services provided by consultants .Consultants serve on various committees of the facility .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to assess one of three sampled residents (Resident 108) f...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to assess one of three sampled residents (Resident 108) for removal of an indwelling (tube left within a body organ) foley catheter placed after admission.
This failure resulted in pain to Resident 108's penis and the potential harm of continued infection and discomfort.
Findings:
During a review of Resident 108's Face Sheet (document that contains residents name, date of birth , room number, resident representative, diagnoses, insurance information and more) titled, admission RECORD, dated 10/5/21 at 3:44 p.m., indicated, .Resident 108 was admitted on [DATE] for Apraxia (Difficulty with skilled movements even when a person has the ability and desire to do them) following unspecified Cerebrovascular Disease (a group of conditions that affect blood flow and the blood vessels in the brain) . Acute Kidney Failure (A condition in which the kidneys suddenly can't filter waste from the blood.) . Type 2 Diabetes (A chronic condition that affects the way the body processes blood sugar.) with Diabetic Nephropathy (deterioration of kidney function) . Conversion disorder (a medical condition in which the brain and body's nerves are unable to send and receive signals properly) with seizures (a sudden, uncontrolled electrical disturbance in the brain) . Essential hypertension (high blood pressure that has no clearly identifiable cause) . Vitamin B 12 Deficiency Anemia (a condition in which your body does not have enough healthy red blood cells, due to a lack (deficiency) of vitamin B12) . Muscle weakness (generalized) . Benign Prostatic Hyperplasia ( condition in which an overgrowth of prostate tissue pushes against the urethra and the bladder, blocking the flow of urine) with lower urinary tract symptoms (hesitancy, poor and/or intermittent stream, straining, feeling of incomplete bladder emptying, dribbling, etc.) . The admission record did not indicate Resident 108 was admitted with an indwelling catheter.
During a review of Resident 108's Minimum Data Set (MDS- a standardized, primary screening and assessment tool of health status of a resident)- Version 3.0 Resident Assessment and Care Screening, dated 9/22/21, indicated, Resident 108 has the ability to express ideas and wants and had a Brief Interview of Mental Status (BIMS- test to see how well a resident is functioning cognitively (remembering, thinking, and reasoning- The total possible BIMS score ranges from 00. to 15. 13 - 15: cognitively intact. 08 - 12: moderately impaired. 00 - 07: severe impairment) score of 10, indicating moderately impaired.
During a concurrent interview and clinical record review of Resident 108's electronic health record (EHR), on 10/7/21, at 9:30 a.m., with Licensed Vocational Nurse (LVN) 4, the EHR indicated Resident 108 was admitted on [DATE] to the facility and on 9/18/21 resident sustained a fall and was sent to the hospital for pain in his left hip and right knee,. LVN 4 stated during this visit the hospital checked him for a urinary tract infection and this is when the hospital placed the foley catheter. Review of Resident 108's hospital Emergency Department (ED) discharge instructions, dated [DATE], indicated, . Reason for Visit: Chief Complaint: S/P (status post or after) Fall C/O (complains of) Left hip pain Diagnosis: 1) Right knee contusion (a bruise). 2) Left Hip Contusion . Activity: Activity as tolerated Additional Instructions: Rest. Ice packs to the right knee and left hip. Take Tylenol for pain. See her [his sic] regular doctor in 2-3 days. Resume your regular medications. Return to the emergency room if any problems or concerns . LVN 4 stated, there was no mention of foley catheter being placed at this hospital visit and there was no order to keep the foley catheter in. LVN 4 stated, she was not working the day he returned from the hospital and when she returned LVN 4 assumed the physician was aware of the foley catheter and there was an order for the foley catheter. LVN 4 confirmed, there was an order to keep the foley catheter dated 9/26/21 by the primary physician [name], 8 days after LVN 4 stated he came back to the facility from the hospital. LVN 4 confirmed there was no physician note on 9/26/21 indicating the physician assessed the resident for the foley catheter. LVN 4 stated, if she received a resident back from the hospital with a foley catheter she would have contacted the hospital for a reason and order to keep the foley and then contacted the primary physician at her facility to let them know and obtain an order for the foley from him. LVN 4 stated Resident 108 was not admitted with a foley catheter. LVN 4 stated she does not know why a trial removal was not done for this resident's foley. LVN 4 stated having the foley places the resident at higher risk of getting an infection.
During a review of Resident 108's EHR on 10/7/21, at 10:05 a.m., the EHR did not include documented evidence the physician for Resident 108 was informed of the indwelling catheter.
During a concurrent observation and interview on 10/7/21, at 11:35 a.m., with Resident 108, in his room, Resident 108 was observed in a contact isolation (used when a patient has an infectious disease that may be spread by touching either the patient or other objects the patient has handled) room with a staff member sitting outside the door. Resident 108 was laying in his bed on his right side facing the door. Resident 108 stated his foley catheter was hurting. LVN 4 was observed in gown, gloves, and surgical mask pull Residents 108's privacy curtain and asked the resident if it was okay for her to look at the foley catheter. Resident 108 stated yes it was okay and turned onto his left side. LVN 4 pulled back his blanket and Resident 108's catheter was observed not secured to his leg to prevent pulling and Resident 108's penis appeared slightly reddened along the inside of his groin. LVN 4 assessed the catheter with her gloved hands and his penis and said it did not seem like anything is wrong. Resident 108 stated, there's never anything wrong when I tell them it hurts or is uncomfortable . I have not received pain medication for the pain, I don't ask for it because it does not work, and they do not offer.
During an interview on 10/7/21, at 11:40 a.m., with LVN 4, LVN 4 stated, Resident 108 always complained that the foley catheter was bothering him but when assessed there was nothing identified that was wrong.
During a concurrent observation and interview on 10/7/21, at 11:55 a.m., with Resident 108, while in his room , Resident 108 stated, am I wet? When Resident 108 pulled back his blankets, a flow of urine was observed around the catheter and his shirt and bed padding were visibly getting wet. Resident 108 requested assistance to get cleaned up. CNA went to inform LVN 4 about the urine leaking around the catheter. Two minutes later the CNA came in and cleaned Resident 108 up. Afterwards LVN 4 came in stating she had an order from the physician to take out Resident 108's foley catheter and she asked for Resident 108's permission and he allowed her to remove it. Resident 108 stated he felt better once it was out.
During a review of Resident 108's ED (Emergency Department) Nurses Note, dated 9/20/21, at 8:30 a.m., the note indicated, . Placed Foley catheter to collect urine as patient unable to urinate and has retention of urine. Foley catheter placed and 500 ml (milliliters-unit of measure) noted in bag .
During a review of Resident 108's ED Nurses Note, dated 9/20/21, at 11:31 a.m., the note indicated, .Patient discharged back to SNF [skilled nursing facility], report given to LVN 5, patient awake and alert, no distress, home in good disposition. Patient transferred back to SNF with foley catheter as per Dr. [name] order .
During a review of Resident 108's Medication Administration Record (MAR), dated 10/2021, the MAR indicated Resident 108 had an order for Tylenol Tablet 325 MG (milligrams- unit of measure) (Acetaminophen) Give 2 tablet by mouth every 4 hours as needed for Pain: Mild . Start dated 09/13/2021. The MAR indicated, Tylenol was not administered during the month of October. The MAR indicated, .Pain assessment Q (every) shift: Observe/ask resident if having pain every shift -Start Date- 09/10/2021 . The MAR indicated from 10/1/21 through 10/10/21 Resident 108 has had no pain.
During a review of Resident 108's Care Plan titled, The resident has a foley Catheter, Date Initiated: 10/04/2021 Revision on: 10/04/2021 Goal The resident will be/remain free from catheter-related trauma through review date . Interventions/Tasks . Monitor for s/sx (signs and symptoms) of discomfort on urination and frequency . Monitor/document for pain/discomfort due to catheter .
During a review of the facility's policy and procedure (P&P) titled, Catheter Care, Urinary, revised September 2014, indicated, . The purpose of this procedure is to prevent catheter-associated urinary tract infections . Changing Catheters . 2. Ensure that the catheter remains secured with a leg strap to reduce friction and movement at the insertion site. (Note: Catheter tubing should be strapped to the resident's inner thigh.) . Documentation The following should be recorded in the resident's medical record: 5. Any problems noted at the catheter-urethral junction during perineal care such as drainage, redness, bleeding, irritation, crusting, or pain. 6. Any problems or complaints made by the resident related to the procedure. 7. How the resident tolerated the procedure.
During a review of the Centers for Disease Control and Prevention (CDC) website under Infection Control a document titled, GUIDELINE FOR PREVENTION OF CATHETER ASSOCIATED URINARY TRACT INFECTIONS 2009, last updated June 6, 2019, was reviewed, it indicated, . I. Appropriate Urinary Catheter Use A. Insert catheters only for appropriate indications . and leave in place only as long as needed . 1. Minimize urinary catheter use and duration of use in all patients, particularly those at higher risk for CAUTI or mortality from catheterization such as women, the elderly, and patients with impaired immunity . 2. Avoid use of urinary catheters in patients and nursing home residents for management of incontinence . a. Further research is needed on periodic (e.g., nighttime) use of external catheters (e.g., condom catheters) in incontinent patients or residents and the use of catheters to prevent skin breakdown . II. Proper Techniques for Urinary Catheter Insertion . E. Properly secure indwelling catheters after insertion to prevent movement and urethral traction . Retrieved from: https://www.cdc.gov/infection control/guidelines/cauti/.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents who use psychotropic (drug that effe...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents who use psychotropic (drug that effects brain activity) medications receive a Gradual Dose Reduction (GDR - tapering of dose to determine if symptoms can be managed at a lower dose or discontinued), for one of sixteen sampled residents (Resident 114).
This failure placed Resident 114 at risk for prolonged use of psychotropic medication and increased risk for adverse medication side effects.
Findings:
During an observation, on [DATE] at 9:30 a.m., Resident 114 was asleep in her bed.
During an observation, on [DATE] at 11:00 a.m., Resident 114 was asleep in her bed with the blanket over her head.
During a concurrent observation and interview with Licensed Vocational Nurse (LVN) 2, on [DATE] at 1:30 p.m., Resident 114 was asleep in her bed. LVN 2 stated Resident 114 had gotten up to eat but went back to bed. LVN 2 stated Resident 114 occasionally slept all day due to her diagnosis of sleep disorder about one time per week.
During an observation, on a[DATE] at 10:38 a.m., Resident 114 was observed walking around facility. Resident 114 was confused and was not interviewable.
During a concurrent interview and record review, on [DATE] at 8:51 a.m., with the Director of Nurses (DON), the Physician's Orders (PO) and MAR for Resident 114 were reviewed. The DON stated Resident 114 had received Olanzapine (medication for psychosis (hallucinations) 10 milligrams (mg-weight measurement) daily and Valproic acid (mood stabilizer) 125 mg twice a day since admission [DATE]. The DON stated the facility had not tried a GDR on either of the psychotropic medications since admission. The DON stated Resident 114 had behaviors of screaming, hitting herself, hallucinations and elopement. The DON was not able to state how frequent the hallucinations were because the behavioral data reports she reviewed on the electronic documentation record indicated 0. A Review of the Pharmacist Consultant reports dated 5/21-9/21 did not indicate a GDR was recommended. The DON stated the facility had not done a GDR for Resident 114 but should have. The DON stated the facility's PC should have monitored antipsychotic medications for Resident 114 but had not. The DON stated the current policy for Antipsychotic Medication dated 3/15 did not indicated a time frame for the GDR process or the steps to be followed for monitoring antipsychotic medications. The DON stated the GDR was supposed to be reviewed every 30 days and a reduction should be done. The DON stated she was not sure how often GDR was supposed to be done. The facility should have had someone assigned to monitor the GDRs were done but had not.
During a concurrent interview and record review, on [DATE] at 10:09 a.m., with the Registered Nurse Consultant (RNC), the RNC stated the facility had not done a GDR for Resident 114. The RNC stated the PC had not been monitoring the behavioral data for Resident 114 but should have. The RNC stated the behavioral data was incorrect because the charting system was set up wrong and not a tally system. The RNC stated the PC should have monitored the effectiveness of the psychotropic medications but had not. The RNC stated, .If the PC had monitored the behaviors, we would not have missed the psychotropic medication GDR .
During a concurrent interview and record review, on [DATE] at 11:32 a.m., with the Social Services Director (SSD), the SSD reviewed the MAR's dated 5/21-10/21 for Resident 114 and stated there was no GDR since admission 5/21. The SSD stated the behavioral data should have been tallied and brought up in Interdisciplinary Team (IDT) meetings but was not. The SSD stated it was the responsibility of the DON to ensure GDRs were done. The SSD stated when a resident was admitted on an antipsychotic medication, nursing was responsible for monitoring daily, the MD and PC were supposed to monitor monthly, and the IDT was to monitor quarterly and as needed but that had not happened. The SSD stated the MD and PC needed a behavior number to make recommendations for medication reduction but it was not available. The SSD stated the facility was required to evaluate residents for a GDR but had not. The SSD stated Resident 114 could have been overmedicated, slept all the time, or died if their psychotropic medications were not monitored.
During an interview, on [DATE] at 11:59 a.m., with the Administrator (ADM), the ADM stated there was no behavioral data available for Resident 114 due to the way it was charted into the facility's electronic charting system. The ADM stated the facility had not assigned anyone to collect the behavioral data for the MD and PC monthly medication reviews. The ADM stated If the MD was not given behavioral data, he would not know how effective the medication was or the resident could have been left on a medication for longer than needed.
A copy of Resident 114's Physician's Orders was requested on Friday [DATE] about 4:30 p.m. from the DON but was not provided. On Monday [DATE] at 8:30 a.m., the DON brought Resident 114's Physician's Orders with the changes made to the psychotropic medication on Sunday [DATE]. Both psychotropic medications, Olanzapine and Valproic Acid were reduced by half on Sunday [DATE].
During a concurrent phone interview and record review on [DATE] at 1:47 p.m., with the PC, the monthly pharmacy audit reports for 5/21-9/21 were reviewed. The PC stated there had been no GDR for psychotropic medication done for Resident 114. The PC stated she was responsible to review antipsychotic medications every month for Resident 114. The PC stated she had just started and [DATE] was her first visit to the facility. The PC stated she was responsible for looking at behavioral data monthly but had not due to the data collection system at the facility. The PC stated she had told the DON the facility needed to get a number as opposed to a yes or no question for behavior data collection. The PC stated she would not be able to recommend any changes to psychotropic medications without a behavior frequency number. The PC stated the residents may have increased chance of adverse drug effects if GDR were not done. The PC stated there should be 2 GDR attempts or contraindications documented per quarter but there was not. The PC stated Resident 114 should have had a GDR by 8/21 because she was admitted 5/21. The PC stated she had noticed there were some inconsistencies in monitoring behaviors at the facility, but the previous PC had not corrected the issue. The PC stated she was not consulted by the DON on [DATE] for a psychotropic medication reduction with the Physician. The PC stated she would not have recommended both medications [Olanzapine and Valproic Acid] were reduced at the same time and not by half. The PC stated this was not a gradual reduction.
During a review of Resident 114's Face Sheet dated [DATE], the Face Sheet indicated the admission date was [DATE]. The Face Sheet indicated Resident 114 had diagnosis of Dementia (memory impairment), Bipolar Disorder (mental condition marked by periods of elation and depression), Major Depressive Disorder (chronic loss of interest/sadness), Psychotic Disorder (chemical imbalance in the brain marked by seeing or hearing things that are not there), Circadian Sleep Disorder (unable to sleep at regular times), Muscle Wasting (weakness and shrinking in the muscles), and Hypertension (higher than normal pressure in the blood vessels).
During a review of Resident 114's MARs dated [DATE]-[DATE], the MAR's indicated, .Olanzapine: Monitor for Episodes of Restlessness .If Behavior noted choose chart code 12 [Yes] .If no behavior noted choose chart code 2a [No] .Olanzapine Tablet 10 mg Give 1 tablet by mouth one time a day for Psychosis .Valproic Acid 250 mg/5ml give 2.5 ml by mouth two times a day for Bipolar Disorder .
During a review of the facility's policy and procedure titled, Antipsychotic Medication Use dated 3/2015, the policy indicated, .Antipsychotic medications will be prescribed at the lowest possible dosage for the shortest period of time and are subject to gradual dose reduction .
During a review of the facility's policy and procedure titled, Pharmacy Services Overview dated 4/2019, the policy indicated, .Pharmacy services consist of .Monitoring responses to . All medications .The process of identifying, evaluating and addressing medication related issues .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0802
(Tag F0802)
Could have caused harm · This affected 1 resident
Based on observation, interview, and policy and procedure review, the facility failed to ensure the kitchen staff had the appropriate skill set to prepare meals served to the facility residents when o...
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Based on observation, interview, and policy and procedure review, the facility failed to ensure the kitchen staff had the appropriate skill set to prepare meals served to the facility residents when one [NAME] (Cook 1) did not follow the facility menu, did not calibrate a food thermometer correctly, did not take food temperatures correctly, and did not know the correct thawing procedure when using the sink thawing method for meats.
These failures had the potential to place the 31 residents who received food prepared in the kitchen at risk for foodborne illness and to not meet their nutritional needs which could lead to nutritional related health concerns.
Findings:
1a. Review of the job description for the [NAME] position, signed and dated 3/14/21 by the [NAME] 1 showed, the cook position was responsible for checking the menu and production sheet for the meal, and lunch and dinner meal preparation.
Review of a type-written letter signed by the RD 1 on 10/5/21 at 12:17 p.m., showed the high calorie, high protein diet (HiCal/Pro) was interchangeable with the large portion diet.
Review of the facility document titled Diet Spreadsheet, Fall/Winter 2 undated, showed for Wednesday, HiCal/Pro diets should have received three ounces pit ham, half cup of corn souffle, half cup of roasted zucchini and red peppers, two dinner rolls, 2 packets of margarine, half cup of spiced apricots and eight ounces of whole milk.
During an observation of the lunch meal tray line on 10/6/21 at 11:42 a.m., with the [NAME] 1, the Hical/Pro and large portion diets were served 1 ½ servings of a three-ounce slice of ham, half cup of corn souffle, half cup of roasted zucchini and red peppers, one slice of bread, half cup of spiced apricots and eight ounces whole milk. Purée Hical/Pro diets were served two #8 scoops of puree ham with gravy, half cup of puree corn, half cup of puree zucchini, puree bread, half cup of puree apricots and eight ounces milk.
On 10/6/21 at 1:23 p.m., an interview was conducted with the [NAME] 1. The [NAME] 1 stated for HiCal/Pro diets he gave an extra three ounces of ham. For large portion diets, the [NAME] 1 stated he gave an extra half scoop of all food items on the tray.
On 10/07/21 at 9:31 a.m., an interview was conducted with the RD 1. The RD 1 stated HiCal/Pro diets should receive a large portion of the entrée and a double serving of bread. The RD 1 further stated the HiCal/Pro diet is comparable to the large portion diet. Cross reference to F 803, example #1.
Review of the facility document dated 7/13/21, titled In-service showed, the topics discussed included reading spreadsheets. The document showed the [NAME] 1 was in attendance.
b. Review of the job description for the [NAME] position, signed and dated 3/14/21 by the [NAME] 1 showed, the cook position was responsible for checking the menu and production sheet for the meal, and lunch and dinner meal preparation.
Review of the facility document titled Diet Spreadsheet, Fall/Winter 2 undated, showed for Wednesday, Regular, pureed, LCS (low concentrated sweets), small portions and soft diets were to receive one packet of margarine and HiCal/Pro diets were to receive two packets of margarine.
During an observation of the lunch meal tray line on 10/6/21 at 11:42 a.m., with the [NAME] 1, no margarine was observed on any lunch meal trays.
On 10/6/21 at 1:30 p.m., an interview was conducted with the Diet Aide (DA) 2. The DA 2 confirmed margarine was not provided on the lunch meal trays. The DA 2 stated the CNAs were responsible for putting margarine on the meal trays.
On 10/6/21 at 1:39 p.m., an interview was conducted with the CNA 3. The CNA 3 stated she does not add margarine to meal trays unless the resident asked for it.
On 10/08/21 at 10:06 a.m. an interview was conducted with the [NAME] 1. The [NAME] 1 stated it was his responsibility to ensure meal trays were correct. The [NAME] 1 stated the Diet Aide should put margarine on the meal trays during meal tray line. Cross reference to F 803, example #2.
Review of the facility document dated 7/13/21, titled In-service, showed the topics discussed included reading spreadsheets. The document showed the [NAME] 1 was in attendance.
c. Review of the facility Policy and Procedure titled, Food Service and Temperature Control, dated 5/1/2020 showed, 2. He/she shall use the appropriate metal stem-type numerically sealed food service thermometer, calibrated to an accuracy of plus or minus 2 degrees Fahrenheit (F).
Review of the facility document titled Ice Bath Thermometer Calibration, undated, showed:
1. Fill a cup with ice. Fill the cup all the way to the tope with ice. 2. Add correct amount of water.
2. Add correct amount of water. Fill the cup about ½ inch below the top of the ice. Ice should not be floating on the bottom. If you see the ice starting to float off the bottom of the cup, pour out some of the water
3. Insert probe, gently stir. Stir the probe in the vertical center of the ice. Allow enough time for the thermometer reading to stabilize. Stirring allows the ice to move past the probe and not rest on it, which could give an inaccurate reading. Do not let the probe rest against the sides or bottom of the cup.
Review of the facility document titled Verification of Job Competency Demonstration-Diet Aides dated 11/6/2020 for the [NAME] 1 showed, the [NAME] 1 was competent in the food thermometer calibration and recording process.
On 10/6/21 at 9:43 a.m. an observation of the food thermometer calibration and concurrent interview was conducted with the [NAME] 1. The [NAME] 1 stated he calibrated the food thermometer prior to each meal. The [NAME] 1 used an eight-ounce cup filled halfway with ice. The [NAME] 1 stated he added hot water to the cup to melt the ice. The [NAME] 1 inserted the food thermometer into the ice/water mixture with the food thermometer probe touching the bottom of the cup. When asked if the [NAME] 1 had received any training on food thermometer calibration, the [NAME] 1 stated he referred to the posted instructions.
On 10/08/21 at 3:48 pm an interview was conducted with the RD 1 and the DM 2. Both the RD 1 and DM 2 stated the cook should know the appropriate technique to calibrate a meal thermometer using the ice bath method.
Review of the facility document dated 7/20/21, titled In-service showed the topics discussed included thermometer calibration. The document showed the [NAME] 1 was in attendance.
d. Review of the facility Policy and Procedure titled, Food Service and Temperature Control, dated 5/1/2020 showed, 3. Using a calibrated food thermometer, obtain final temperatures for all menu items .Insert the thermometer into the uppermost portion of the product on the steam table in order to obtain the temperature. Care must be taken to avoid placing the thermometer on the side or the bottom of the product, touching the pan.
Review of the job description for the [NAME] 1 signed and dated 3/14/21 showed, the cook position was responsible for taking temperatures of the dinner meal.
According to the USDA Food Code Annex 2017, Section 4-302.12 Food Temperature Measuring Devices, when determining the temperature of thin foods, those having a thickness of less than ½ inch, it is particularly important to use a temperature sensing probe designed for that purpose. Bimetal, bayonet style thermometers are not suitable for accurately measuring the temperature of thin foods such as hamburger patties because the large diameter of the probe and the inability to accurately sense the temperature at the tip of the probe.
During an observation of the final cooking temperature of ham for the lunch meal service and concurrent interview with the [NAME] 1 on 10/6/21 at 11:30 a.m., the [NAME] 1 removed a large pan covered with foil from the oven. The [NAME] 1 inserted a food thermometer through the foil into the food item. The [NAME] 1 was asked to remove the foil from the pan. The pan contained cooked ham sliced less than half an inch in thickness. The sliced ham was arranged with more than three slices on top of each other in the pan. The [NAME] 1 proceeded to insert the food thermometer into several pieces of sliced ham at the same time.
On 10/08/21 at 3:48 pm an interview was conducted with the RD 1 and the DM 2. Both the RD 1 and DM 2 stated the cook should know the appropriate technique for taking temperatures of food prepared in the kitchen.
e. According to the USDA Food Code 2017, Section 3-501.13 Thawing, Time/Temperature Control for Safety Food shall be thawed: B. Completely submerged under running water: 1. At a water temperature of 70 degrees F or below .
Review of the facility document titled Verification of Job Competency Demonstration-Diet Aides dated 11/6/2020 for the [NAME] 1 showed, the [NAME] 1 was competent in thawing meats and foods, state preferred method and a quick method, storage.
On 10/06/21 at 8:52 a.m. an observation of turkey meat thawing under running water in a sink located in the kitchen and concurrent interview with the [NAME] 1 was conducted. The temperature of the water was 78 degrees F using the surveyor thermometer. The [NAME] 1 stated the water temperature for thawing meat in the sink should be 41 degrees F. When asked if using water with a temperature of 78 degrees F was appropriate to thaw meat, the [NAME] 1 stated he was not sure.
On 10/08/21 at 3:48 pm an interview was conducted with the RD 1 and the DM 2. Both the RD 1 and DM 2 stated meats thawed using the sink thawing method must be thawed appropriately using water 70 degrees F or less.
Review of the facility document dated 3/23/21, titled In-service, showed topics discussed included thawing of meat. The document showed the [NAME] 1 was in attendance.
On 10/08/21 at 10:06 a.m. an interview was conducted with the [NAME] 1. The [NAME] 1 stated he was promoted to the cook position in 12/2020. He stated he was trained by the [NAME] 3 for one and a half weeks.
On 10/08/21 at 10:47 a.m. an interview was conducted with the [NAME] 3. The [NAME] 3 stated she trained the [NAME] 1. The [NAME] 3 stated she trained the [NAME] 1 how to follow recipes and diet spreadsheets, how to calibrate a thermometer, how to take food temperatures and thawing meat using the sink thawing method.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Menu Adequacy
(Tag F0803)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, the facility failed to ensure the facility menus were followed when:
1. High Calorie/High Protein (HiCal/Pro) diets were not followed for one sample...
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Based on observation, interview and record review, the facility failed to ensure the facility menus were followed when:
1. High Calorie/High Protein (HiCal/Pro) diets were not followed for one sampled resident (Resident 112) and one nonsampled resident (Resident 115) out of 31 residents and,
2. The diet spreadsheet was not followed for all diets served in the facility.
These failures posed the risk for 31 residents who received food prepared in the kitchen to not meet their nutritional needs.
Findings:
1. Review of a type-written letter signed by the RD 1 on 10/5/21 at 12:17 p.m., showed the HiCal/Pro diet was interchangeable with the large portion diet.
Review of the facility document titled Diet Spreadsheet, Fall/Winter 2 undated, showed for Wednesday, HiCal/Pro diets should have received three ounces pit ham, half cup of corn souffle, half cup of roasted zucchini and red peppers, two dinner rolls, 2 packets of margarine, half cup of spiced apricots and eight ounces of whole milk.
During an observation of the lunch meal tray line on 10/6/21 at 11:42 a.m., with the [NAME] 1, the Hical/Pro and large portion diets were served 1 ½ servings of a three-ounce slice of ham, half cup of corn souffle, half cup of roasted zucchini and red peppers, one slice of bread, half cup of spiced apricots and eight ounces whole milk. Purée hical/pro diets were served two #8 scoops of puree ham with gravy, half cup of puree corn, half cup of puree zucchini, puree bread, half cup of puree apricots and eight ounces milk.
On 10/6/21 at 1:23 p.m., an interview was conducted with the [NAME] 1. The [NAME] 1 stated for HiCal/Pro diets he gave an extra three ounces of ham. For large portion diets, the [NAME] 1 stated he gave an extra half scoop of all food items on the tray.
On 10/07/21 at 9:31 a.m., an interview was conducted with the RD 1. The RD 1 stated HiCal/Pro diets should receive a large portion of the entrée and a double serving of bread. The RD 1 further stated the HiCal/Pro diet is comparable to the large portion diet.
2. Review of the facility document titled Diet Spreadsheet, Fall/Winter 2 undated, showed for Wednesday, Regular, pureed, LCS (low concentrated sweets), small portions and soft diets were to receive one packet of margarine and HiCal/Pro diets were to receive two packets of margarine.
During an observation of the lunch meal tray line on 10/6/21 at 11:42 a.m., with the [NAME] 1, no margarine was observed on any lunch meal trays.
On 10/6/21 at 1:30 p.m., an interview was conducted with the Diet Aide (DA) 2. The DA 2 confirmed margarine was not provided on the lunch meal trays. The DA 2 stated the CNAs were responsible for putting margarine on the meal trays.
On 10/6/21 at 1:39 p.m., an interview was conducted with the CNA 3. The CNA 3 stated she does not add margarine to meal trays unless the resident asked for it.
On 10/08/21 at 10:06 a.m. an interview was conducted with the [NAME] 1. The [NAME] 1 stated it was his responsibility to ensure meal trays were correct. The [NAME] 1 stated the Diet Aide should put margarine on the meal trays during meal tray line.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0806
(Tag F0806)
Could have caused harm · This affected 1 resident
The facility failed to ensure one of 16 sampled residents' (Resident 118) food preferences were honored when:
Resident 118 did not receive cranberry juice with her lunch meal as she requested. Residen...
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The facility failed to ensure one of 16 sampled residents' (Resident 118) food preferences were honored when:
Resident 118 did not receive cranberry juice with her lunch meal as she requested. Resident 118 received milk with her lunch meal after informing the facility she did not like milk.
This failure caused Resident 118 to not receive the beverage she preferred.
Findings:
During the lunch meal observation on 10/5/21 at 12:08 pm. Resident 118 complained she never received the cranberry juice she requested with her meals. Her lunch meal did not include cranberry juice on her tray but rather included an 8 oz glass of milk for the beverage. Resident 118 stated she did not like milk but received it with her meals.
On 10/5/21 at 12:20 p.m. an interview was conducted with the DSD. The DSD confirmed Resident 118 received milk with her lunch meal and did not receive cranberry juice.
Review of Resident 118 meal ticket showed for beverages: 4 ounces cranberry juice and for dislikes: milk to drink.
On 10/08/21 at 3:48 p.m., an interview with conducted with the RD 1 and the DM 2 regarding resident preferences. Both the RD 1 and DM 2 stated resident preferences should be followed.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0836
(Tag F0836)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure nutritional assessments were performed by a qua...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure nutritional assessments were performed by a qualified Registered Dietitian for one of 16 sampled residents (Resident 114) when:
The Dietary Manager failed to meet the qualifications and skill set to assess the facility's residents' nutritional status.
This failure posed the risk for residents' nutritional needs to not be met.
Findings:
The online dictionary defines review as a formal assessment or examination of something with the possibility of intention of instituting change if necessary this definition, therefore, implies a review as an assessment, a role designated for the RD.
Based on state regulations (California business and professions code 2586), the RD is the professional permitted to conduct medical nutrition therapy which includes assessment, determination of nutrition diagnosis and recommendation and implementation of nutrition care and intervention.
Review of the facility's policy and procedure revised September 2011, titled Nutritional Assessment showed, 1. The Dietitian, in conjunction with the nursing staff and healthcare practitioners, will conduct a nutritional assessment for each resident upon admission (within current initial assessment timeframes) and as indicated by a change in condition that places the resident at risk for impaired nutrition. 2. The nutritional assessment will be a systematic, multidisciplinary process that includes gathering and interpreting data and using the data to help define meaningful interventions for the resident at risk for or with impaired nutrition. 3. The nutritional assessment will be conducted by the multidisciplinary team and shall identify at least the following components: 4. Nursing, 5. Consultant Pharmacist, 6. Physicians and Practitioners, 7. Dietitian: a. An estimate of calorie, protein, nutrient, and fluid needs; b. whether the resident's current intake is adequate to meet his or her nutritional needs; and Special food formulations .
Review of the job description titled Dietary Coordinator signed and dated on 12/3/202 by the DM 1 showed, job duties included lifting requirements, working environment, exchange of ideas, workplace behaviors, safe working environment, and universal precautions. The job description did not include clinical job duties including conducting quarterly assessments or mini nutritional assessments as part of the job duties.
A review of the facility document titled, Weights and Vitals Summary (WVS), dated 10/8/21, indicated the following weights and comparisons for Resident 114:
5/7/21
121.2 lbs. (pounds., unit of measurement)
5/9/21
120 lbs.
5/15/21 122.1 lbs.
5/23/21 118.8 lbs. [-3.3. lbs. in one week]
5/29/21 117.8 lbs.
6/2/21
116 lbs.
6/6/21
117 lbs.
7/1/21
116.4 lbs.
8/6/21
111.6 lbs. (-7.5% change [comparison weight 5/15/21, 122.1 lbs., -8.6%, -10.5 lbs.]
9/3/21
111.6 lbs.
10/1/21 109.6 lbs. (-10% change [comparison weight 5/15/21, 122.1 lbs., -10.2%, -12.5lbs.]
On 10/7/21 at 11:56 a.m. a review of Resident 114's clinical record and concurrent interview was conducted with the RD 1. Upon review of the WVS dated 10/8/21, the RD 1 stated he would be concerned with the weight loss. Upon review of the quarterly assessment dated [DATE] completed by the DM 1, showed Resident 114's Section 1. Most Recent Weight: On 8/6/21 was 111.6 pounds (lbs.), Section 4. Diet order and percent intake: Regular diet with 56% intake, Section 12. Changes in the past quarter: No changes at this time. 13. Plan of action/Referrals: No significant weight changes. Monitor PO (oral intake) intake and weights as ordered. Encourage fluids and PO intake as tolerated. The RD 1 confirmed intake of 56% on a regular diet was not meeting Resident 114's nutritional needs. The RD 1 confirmed the quarterly nutritional assessment dated [DATE], completed by the DM 1 for Resident 114 was inaccurate and did not reflect the significant severe unplanned weight loss of 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/6/21. The RD 1 further stated Resident 114's weight loss should have been referred to the RD. Upon review of the mini nutritional assessment (MNA) dated 8/9/21 completed by the DM 1, showed
Section i Instructions/Data a: Weight: 111.6 Date: 8/6/21, b. Height 60.0 Date: 5/7/21
Section ii Screening: A. Has food intake declined over the past 3 months due to loss of appetite, digestive problems, chewing or swallowing difficulties: 2. No decrease in food intake
B. Weight loss during the last 3 months: 3. No weight loss
C. Mobility: 1. Able to get out of bed/chair but does not go out.
D. Has suffered psychological stress or acute disease in the past 3 months: 2. No,
E Neuropsychological problems: 2. No psychological problems.
Section F1. Body Mass Index (BMI): 2. BMI 21 to 23
The RD 1 confirmed the mini nutritional assessment was inaccurate and did not reflect the significant severe unplanned weight loss of 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/6/21. The RD 1 confirmed the practice of allowing a non-RD to complete nutritional assessments was not acceptable. The RD 1 further stated significant weight loss should be assessed by the RD.
On 10/7/21 at 3:07 p.m. a review of Resident 114's clinical record and concurrent interview was conducted with the Director of Nursing (DON). Upon review of the WVS for Resident 114, the DON stated, all newly admitted residents were weighed every week for four weeks and if stable, were weighed monthly. The DON confirmed Resident 114 experienced a significant severe unplanned weight loss of 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/6/21. The quarterly nutritional assessment dated [DATE] completed by the DM 1, was reviewed with the DON. The DON confirmed the quarterly assessment was not accurate and did not reflect the significant severe unplanned weight loss of 10.5 lbs., 8.6% in three months, from 5/15/21 through 8/6/21. The DON stated, Resident 114's significant severe unplanned weight loss could result in further medical complications including anemia, electrolyte imbalance, dehydration, kidney failure, and further weight loss.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the Minimum Data Set (MDS- a resident assessmen...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the Minimum Data Set (MDS- a resident assessment tool used to identify resident care needs) assessment accurately reflected the resident's current status for five (5) of 16 sampled residents (Residents 110, ,114, 117, 122, and 128) when:
1. Resident 114's MDS assessment for weight loss were not coded accurately.
2. Residents 110, 117, 122, and 128's MDS assessment for the influenza (A common viral infection that can be deadly, especially in high-risk groups) and Pneumococcal vaccines (Vaccine to prevent pneunomia (Infection that inflames air sacs in one or both lungs, which may fill with fluid.) were not coded accurately.
3. Resident 128's MDS assessment for falls since admit were not coded accurately.
These failures had the potential for the facility to not provide the necessary care and services to meet the resident's individualized needs and placed them at risk for decline in health and safety.
Findings:
1. During a concurrent interview and record review, on 10/7/21 at, 3:14 p.m., with the Director of Nurses (DON), the MDS dated [DATE] for Resident 114 was reviewed. The DON stated the residents were weighed at the beginning of the month. The DON stated a weight loss of 2.5 pounds was supposed to be reported to the Registered Dietician (RD) and herself. The DON stated the RD was supposed to follow up with an assessment when this was reported but the facility did not have an RD at that time. The weights from 5/7/21 to 10/7/21 were reviewed with the DON. Resident 114 weighed 120 pounds on admission 5/7/21, 116 pounds on 6/2/21, 116.4 pounds on 7/1/21, 116 pounds on 8/6/21, 111.6 pounds on 9/3/21, and 109.6 pounds on 10/1/21. The DON stated this was a severe weight loss and should have triggered a new MDS assessment but had not. The DON stated the RD was supposed to follow up with an assessment when this was reported but the facility did not have an RD at that time. The DON stated Resident 114 had lost 10.5 pounds which was a 7.5% weight loss in 5 months. The DON stated the MDS dated [DATE], under Nutritional Status, section K0300 indicated, Weight Loss .0 . no weight loss. The DON stated the MDS for Resident 114 Nutritional Status was not correct. The DON was unable to find any nursing notes on Resident 114's weight loss. The DON stated the nurses should have documented, called the doctor and the RD but had not. The DON stated there were a lot of errors on the MDS because the facility used a consultant MDS nurse, and she did the assessments remotely. The DON stated Resident 114 did not have a weight loss care plan because the MDS assessment was wrong. The DON stated the MDS assessments needed to be accurate to indicate what care the residents need. The DON stated Resident 114 could have experienced anemia, dehydration, or electrolyte balance from the significant weight loss. The DON stated the weight loss for Resident 114 was preventable. The DON stated the severe weight loss should have triggered the MDS. See (F692) for complete weight loss details
During a concurrent interview and record review on 10/08/21 at 10:31 a.m., with Licensed Vocational Nurse (LVN) 2, LVN 2 reviewed the weights on the electronic documentation system used by the facility. LVN 2 stated the Certified Nursing Assistants (CNAs) weighed the residents. LVN 2 stated the CNAs did not report the weights to the LVNs but give them to the DON. LVN 2 stated she thought the DON liked doing the weight reviews. LVN 2 stated the Nurses or DON should have called the doctor for a significant weight loss and made a care plan with the RD. LVN 2 stated sometimes the DON would instruct the LVNs to call the doctor or make a care plan but she usually did it herself. LVN 2 stated Resident 114 could have experienced further weight loss or become ill because no care plan was made, the doctor was not notified, and nutritional supplements were not ordered.
During a review of Resident 114's Face Sheet (document that contains residents name, date of birth , room number, resident representative, diagnoses, insurance information and more) dated 10/7/21, the Face Sheet indicated the admission date was 5/7/21. The Face Sheet indicated Resident 114 had diagnosis of Dementia (memory impairment), Bipolar Disorder (mental condition marked by periods of elation and depression), Major Depressive Disorder (chronic sadness), Psychotic Disorder (chemical imbalance in the brain marked by seeing or hearing things that are not there), Sleep Disorder (unable to sleep at regular times), Muscle Wasting (weakness and shrinking in the muscles), and Hypertension (higher than normal pressure in the blood vessels).
2. During a concurrent interview and record review, on 10/11/21, at 4:11 p.m., with the DON, Resident 110's MDS, dated [DATE], was reviewed. Resident 110's MDS indicated, in Section O for immunizations under Influenza response was No reason 1. Resident not in the facility during this influenza season. The DON stated Resident 110 was admitted on [DATE] so the MDS was marked correctly. The DON confirmed the MDS for Resident 110 indicated the Pneumococcal vaccine was not offered. The DON stated Resident 110 should have been offered the Pneumococcal vaccine. The DON stated, It looks like the MDS LVN (Licensed Vocational Nurse- who is responsible for filling in the MDS for the residents) was just coding no and not offered instead she should have investigated further. Laziness.
During a concurrent interview and record review, on 10/11/21, at 4:11 p.m., with the DON, Resident 117's MDS, dated [DATE], was reviewed. Resident 117's MDS indicated, in Section O for immunizations under Influenza response was No reason 9. None of above. The DON stated Resident 117 was admitted on [DATE] so the MDS should have been marked 1. Resident not in the facility during this influenza season. The DON confirmed the MDS for Resident 117 indicated the Pneumococcal vaccine was not offered. The DON stated Resident 117 should have been offered the Pneumococcal vaccine, the wife (for Resident 117's) calls every month and has been more than happy for him to get his immunizations. I don't know why dates are not put in or why it wasn't offered.
During a concurrent interview and record review, on 10/11/21, at 4:11 p.m., with the DON, Resident 122's MDS, dated [DATE], was reviewed. Resident 122's MDS indicated, in Section O for Immunizations under Influenza response was No that resident had not received it, with a reason of 9. None of the above. The DON stated influenza for Resident 122 should have been marked 1. Resident not in the facility during this influenza season, Resident 122 was admitted on [DATE]. The DON confirmed the MDS for Resident 122 indicated that the Pneumococcal vaccine was not offered and gave no reason why. The DON confirmed that Resident 122 received the Pneumococcal vaccine Dose 1 on 7/13/21 and that the MDS dated [DATE] was incorrect.
During a concurrent interview and record review, on 10/11/21, at 4:11 p.m., with the DON, Resident 128's MDS, dated [DATE] was reviewed. Resident 128's MDS indicated, in Section O for Immunizations under Influenza response was No that resident had not received it, with a reason of 9. None of the above. The DON stated the Resident 128 was admitted on [DATE] so the correct response should have been 1. Resident not in the facility during this influenza season. The DON confirmed for Section O0300 for the Pneumococcal vaccine Resident 128's MDS is marked 0. For No and reason 3. Not offered. The DON stated Resident 128 should have been offered the Pneumococcal vaccine and the facility should have asked her resident representative (RP) if she was not able to make decisions for herself.
During an interview on 10/8/21, at 3:27 p.m., with MDS LVN, the MDS LVN stated she worked remotely and came into the facility monthly to assess the residents. The MDS LVN stated she obtained the information for residents from their electronic health care records and from the residents and staff. The MDS LVN stated, I understand that coding correctly is very important, not sure what happened. I have a plan to fix these issues for further assessments. The MDS LVN stated for Resident 128 the vaccines were not offered because the resident did not have consent in her medical records; for Resident 122 the vaccine was historical 7/13/21; for Resident 110 MDS was coded incorrectly and she ha corrected it.
3. During a review of Resident 128's Face sheet titled, admission Records, dated 10/5/21, at 3:45 p.m., indicated, .Resident 128 was admitted on [DATE], with the diagnoses of Heart Failure (the heart cannot pump or fill adequately), Chronic Obstructive Pulmonary Disease (A group of lung diseases that block airflow and make it difficult to breathe.), Malnutrition (not consuming enough protein and calories), Osteoporosis (A condition in which bones become weak and brittle.), muscle weakness, and Dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment) .
During an interview on 10/11/21, at 6:55 a.m., with MDS Licensed Vocational Nurse Coordinator (MDS LVN), the MDS LVN stated Resident 128's MDS was still in progress and that she had just updated it. MDS LVN stated, I get my information for Fall and changes in our meeting we have weekly and also at the risk management section.
During a concurrent interview and record review, on 10/11/21, at 4:15 p.m., with the DON, Resident 128's MDS, dated [DATE] was reviewed. Resident 128's MDS indicated, under section J1800 states 0. No to falls since admit and section J1900 is not filled in which asked the number of falls since admit. Review of Resident 128's Electronic Health Records (EHR) for Resident 128's admission 5/13/21, with the DON, indicate Resident 128 had three falls between 5/13/21 and 8/17/21. The DON stated Resident 128 had two of these falls within the first couple of weeks after she was admitted . The DON confirmed that the MDS dated [DATE] was inaccurate and would contact the MDS Licensed Vocational Nurse who was responsible for filling in the residents' MDS. The DON stated, It is important to get an accurate picture of what has happened to the resident, in order to care for the resident's needs. The DON stated the expectation is that the MDS LVN will fill in the MDS accurately.
During a review of the Centers for Medicare & Medicaid Services, Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual Version 1.17.1 October 2019. The RAI process indicated, . 1. The assessment accurately reflects the resident's status . In addition, an accurate assessment requires collecting information from multiple sources, some of which are mandated by regulations. Those sources must include the resident and direct care staff on all shifts, and should include the resident's medical record, physician, and family, guardian, or significant other as appropriate or acceptable. It is important to note here that information obtained should cover the same observation period as specified by the MDS items on the assessment, and should be validated for accuracy (what the resident's actual status was during that observation period) by the IDT completing the assessment .
During a review of the facility's policy and procedure titled, MDS Error Correction dated 9/2010, indicated, .Major changes in the resident's status may prompt a Significant Change in Status Assessment .If an erroring data is discovered .The correction is made to the hard copy .The resident's care plan is reviewed and modified .A major error is one that inaccurately reflects the resident's clinical status and/or may result in inappropriate plan of care .
During a review of the facility's policy and procedure titled, Care Area Assessments dated 5/2011, indicated, .Care Area Assessments (CAAs) will be used to help analyze data obtained from the MDS and to develop individualized care plans .Triggered care areas will be evaluated by the interdisciplinary team .Identify areas of concern .Doing an in-depth, resident specific assessment of the triggered condition .Define the problem .Make decisions about the care plan .Document interventions .Include recommendations for monitoring .
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary conditions were followed in the kitchen when:
1. Proper procedures were not followed for cooling amb...
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Based on observation, interview, and record review, the facility failed to ensure safe and sanitary conditions were followed in the kitchen when:
1. Proper procedures were not followed for cooling ambient (foods prepared at room temperature) foods.
2. The ice machine drainpipe located in the SNF supply room did not have an air gap.
3. The can opener blade was dirty.
These failures had the potential to place the 31 residents who received food prepared in the facility kitchen at risk for foodborne illness.
Findings:
1. On 10/6/21 at 3:41 p.m. an interview was conducted with the [NAME] 2 and the DM 2 regarding the preparation of tuna salad. The [NAME] 2 stated the cans of tuna were stored in the storeroom. The [NAME] 2 stated once the tuna salad was mixed with the mayonnaise and other ingredients, she took the temperature and wrote the temperature on a piece of paper. The [NAME] 2 then put the tuna salad in the refrigerator. Half an hour before meal service, the [NAME] 2 took the temperature of the tuna salad and records that in the logbook. The DM 2 was unable to confirm any recorded temperatures in the logbook for tuna salad. The DM 2 stated the kitchen did not utilize a cooling monitoring form. The DM 2 further stated cans of tuna should be stored in the refrigerator.
On 10/6/21, at 3:47 p.m., an interview was conducted with the DA 1. The DA 1 stated, she was preparing a vegetable salad for dinner. The DA 1 stated the salad recipe included green beans, carrots, mayonnaise, and sour cream. The DA 1 stated she mixed all the ingredients together at room temperature and put the salad in the walk-in refrigerator. The DA 1 stated, she would take the salad temperature before serving [for consumption of residents]. The DA 1 stated, she did not take the temperature of the salad after mixing or before putting the salad inside the refrigerator.
On 10/6/21 at 3:49 p.m. the vegetable salad was observed in the walk-in refrigerator. The temperature of the salad was 49.8 degrees F (Fahrenheit). Cooked carrots were observed on ice on the counter in the kitchen. The DA 1 stated the carrots were for the salad. The DA 1 confirmed there had not been any time or temperature monitoring of the carrots.
During an interview on 10/7/21, at 11:30 a.m., with the RD 1 and the DM 2, both RD 1 and DM 2 stated, a temperature log for ambient foods was required. Both RD 1 and DM 2 stated, food served outside of acceptable temperature range could place residents at risk for foodborne illness.
According to the USDA Food Code 2017, Section 3-501.14 Cooling, (B) Time/temperature control for safety food shall be cooled within 4 hours to 41 degrees F or less if prepared from ingredients at ambient temperature, such as reconstituted foods and canned tuna.
2. During a concurrent observation and interview on 10/5/21, at 10:10 a.m., with the Maintenance Staff (MAINS) 1, in the SNF Supply Room, the ice machine drainpipe was observed below the flood level rim of the floor sink. The MAINS 1 confirmed there was not an air gap on the ice machine drainpipe.
During an interview on 10/7/21, at 11:30 a.m., with the RD 1 and the DM 2, both the RD 1 and the DM 2 stated, the ice machine should have an air gap to prevent backflow of liquid waste.
According to the USDA Food Code 2017 Section 5-202.13, Backflow Prevention, Air Gap, an air gap between the water supply inlet and the flood level rim of the plumbing fixture, equipment, or nonfood equipment, shall be at least twice the diameter of the water supply inlet and may not be less than 25 mm (1 inch) .
3. During a concurrent observation and interview with the DM 2, on 10/5/21, at 9:00 a.m., in the kitchen, the stainless steel can opener was observed with a black substance on the can opener blade. The DM 2 confirmed the can opener blade was not clean and stated, the can opener should be cleaned daily.
During a concurrent observation and interview with [NAME] 1, on 10/5/21, at 9:05 a.m., in the kitchen, the [NAME] 1 stated, he had not used the can opener that day.
Review of the facility's policy and procedure (P&P) titled, Can Opener, dated 5/1/2020, indicated, Can opener must be thoroughly cleaned each work shift and when necessary more frequently.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and clinical record review, the facility failed to ensure three of five sampled residents (Resident 110...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and clinical record review, the facility failed to ensure three of five sampled residents (Resident 110, Resident 117, and Resident 128) were offered and/or received the Pneumococcal vaccinations. The facility also failed to ensure one of five sampled residents (Resident 122) was provided the education to make an informed decision to accept the Pneumococcal vaccine. These failures placed the three residents (Resident 110, 117, and 128) at risk of becoming infected with pneumonia and took away one resident (Resident 122) right to make an informed decision because the education was not provided on the pneumonia vaccine before it was given.
Findings:
During a concurrent interview and record review, on 10/11/21, at 4:11 p.m., with the Director of Nursing (DON), Resident 110's Minimum Data Set (MDS- a resident assessment tool used to identify resident care needs) dated 8/16/21, was reviewed. The DON confirmed the MDS for Resident 110 indicated the Pneumococcal vaccine was not offered. The DON stated Resident 110 should have been offered the Pneumococcal vaccine. The DON stated, It looks like the MDS LVN (Licensed Vocational Nurse- who is responsible for filling in the MDS for the residents) is just coding no and not offered instead she should have investigated further. Laziness.
During a concurrent interview and record review, on 10/11/21, at 4:11 p.m., with the DON, Resident 117's MDS, dated [DATE], was reviewed. The DON confirmed the MDS for Resident 117 indicated the Pneumococcal vaccine was not offered. The DON stated Resident 117 should have been offered the Pneumococcal vaccine, the wife (for Resident 117's) calls every month and has been more than happy for him to get his immunizations. I don't know why dates are not put in or why it wasn't offered.
During a concurrent interview and record review, on 10/11/21, at 4:11 p.m., with the Director of Nursing (DON), Resident 128's MDS, dated [DATE] was reviewed. The DON confirmed for Section O0300 for the Pneumovax vaccines Resident 128's MDS is marked 0. For No and reason 3. Not offered. The DON stated Resident 128 should have been offered the Pneumovax vaccine and the facility should have asked her resident representative (RP) if she was not able to make decisions for herself.
During a concurrent interview and record review, on 10/11/21, at 4:11 p.m., with the DON, Resident 122's MDS, dated [DATE], was reviewed. The DON confirmed the MDS for Resident 122 indicated that the Pneumococcal vaccine was not offered and gave no reason why. The DON confirmed that Resident 122 received the Pneumovax Dose 1 on 7/13/21 and that the MDS dated [DATE] was incorrect.
During a concurrent interview and record review, on 10/12/21, at 5:20 p.m., with the Director of Staff Development/Infection Preventionist (DSD/IP), Resident 122's Progress Notes on 7/13/21, at 5:47 p.m., indicated, resident received his PNA [pneumonia] vaccine today to right deltoid please monitor site x 72 hours consent signed order carried out resident was happy to get his vaccine for PNA. DSD/IP confirmed there were no progress notes to indicate education was given to Resident 122 on benefits and potential side effects.
During an interview on 10/13/21, at 10:23 a.m., with the DSD/IP, the DSD/IP stated we use the Pneumococcal and Influenza Vaccination Screening and Informed consent form Contraindications and Vaccination Status form, she stated this is part of the residents admission paperwork. The DSD/IP stated each resident should have this form and it should be uploaded to Point Click Care (PCC- the residents Electronic Healthcare records- EHR).
During a follow up interview on 10/13/21, at 3:35 p.m., with the DSD/IP, the DSD/IP stated the facility was not able to locate the Pneumococcal and Influenza Vaccination Screening and Informed consent form Contraindications and Vaccination Status form for Resident 110, Resident 117, Resident 122, and Resident 128. The DSD/IP stated all residents should be offered the pneumonia vaccine upon admission and the facility should be documenting if the resident has refused or agreed.
During a review of the facility's policy and procedure titled, Pneumococcal Vaccine, dated October 2019, indicated, . All residents will be offered pneumococcal vaccines to aid in preventing pneumonia/pneumococcal infections .1. Prior to or upon admission, residents will be assessed for eligibility to receive the pneumococcal vaccine series, and when indicated will be offered the vaccine series within (30) days of admission to the facility unless medically contraindicated or the resident has already been vaccinated. 2. Assessment of pneumococcal vaccination status will be conducted within five (5) working days of the resident's admission if not conducted prior to admission. 3. Before receiving a pneumococcal vaccine, the resident or legal representative shall receive information and education regarding the benefit and potential side effects or the pneumococcal vaccine . Provision of such education shall be documented in the resident's medical record . 5. Residents/representatives have the right to refuse vaccination. If refused, appropriate entries will be documented in each resident's medical record indicating the date of the refusal of the pneumococcal vaccination .
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0919
(Tag F0919)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure the call light was within the reach of residents...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure the call light was within the reach of residents to call for staff assistance for three of 16 sampled residents (Resident 108, 110 & 128). These failures had the potential for Resident 108, 110, and 128 not being able to call for assistance if assistance was needed.
Findings:
During a review of Resident 110's Face Sheet (document that contains residents name, date of birth , room number, resident representative, diagnoses, insurance information and more) titled, admission RECORD, dated 10/5/21 at 3:45 p.m., indicated, . Resident 110 was admitted on [DATE] for Infection of amputation (surgically cutting off a limb) stump, left lower extremity . Osteomyelitis (inflammation of bone or bone marrow, usually due to infection) . Type 2 Diabetes Mellitus (A chronic condition that affects the way the body processes blood sugar.) . Cerebral infarction (stroke- a result of disrupted blood flow to the brain) . muscle weakness . Phantom limb syndrome (experience pain in the part of the limb that's no longer there) with pain .
During a review of Resident 110's Minimum Data Set (MDS- a standardized, primary screening and assessment tool of health status of a resident)- Version 3.0 Resident Assessment and Care Screening, dated 8/16/21, indicated, Resident 110 has the ability to express ideas and wants and had a Brief Interview of Mental Status (BIMS- test to see how well a resident is functioning cognitively (remembering, thinking, and reasoning- The total possible BIMS score ranges from 00. to 15. 13 - 15: cognitively intact. 08 - 12: moderately impaired. 00 - 07: severe impairment)) score of 14, indicating cognitively intact.
During a concurrent observation and interview on 10/5/21, at 9 a.m., with Resident 110, while in Resident 110's room, Resident 110's call light was seen on his dresser not within reach of the resident. Resident 110 stated he was not able to reach his call light. Resident 110 stated, Staff must have put it there after they cleaned me up this morning and forgot to put it back on my bed.
During a review of Resident 128's Face Sheet titled, admission RECORD, dated 10/5/21 at 3:45 p.m., indicated, .Resident 128 was admitted on [DATE] for Heart Failure (failure of the heart to function properly) . Chronic Obstructive Pulmonary Disease (COPD- chronic inflammatory lung disease that causes obstructed airflow from the lungs) . muscle weakness . Dementia (brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning) with behavioral disturbance .
During a review of Resident 128's Minimum Data Set (MDS)- Version 3.0 Resident Assessment and Care Screening, dated 8/17/21, indicated, Resident 128 has the ability to express ideas and wants and had a Brief Interview of Mental Status (BIMS) score of 00, indicating severe impairment.
During an observation on 10/5/21, at 10:36 a.m., in Resident 128's room, Resident 128's call light was seen behind the privacy curtain, clipped to the base of the call light cord next to the wall on the roommates side of the room, out of reach for Resident 128.
During a review of Resident 108's Face Sheet titled, admission RECORD, dated 10/5/21 at 3:44 p.m., indicated, .Resident 108 was admitted on [DATE] for Apraxia (Difficulty with skilled movements even when a person has the ability and desire to do them) following unspecified Cerebrovascular Disease (a group of conditions that affect blood flow and the blood vessels in the brain) . Acute Kidney Failure (A condition in which the kidneys suddenly can't filter waste from the blood.) . Type 2 Diabetes with Diabetic Nephropathy (deterioration of kidney function) . Conversion disorder (a medical condition in which the brain and body's nerves are unable to send and receive signals properly) with seizures (a sudden, uncontrolled electrical disturbance in the brain) . Essential hypertension (high blood pressure that has no clearly identifiable cause) . Vitamin B 12 Deficiency Anemia (a condition in which your body does not have enough healthy red blood cells, due to a lack (deficiency) of vitamin B12) . Muscle weakness (generalized) . Benign Prostatic Hyperplasia ( condition in which an overgrowth of prostate tissue pushes against the urethra and the bladder, blocking the flow of urine) with lower urinary tract symptoms (hesitancy, poor and/or intermittent stream, straining, feeling of incomplete bladder emptying, dribbling, etc.) .
During a review of Resident 108's Minimum Data Set (MDS)- Version 3.0 Resident Assessment and Care Screening, dated 9/22/21, indicated, Resident 108 has the ability to express ideas and wants and had a Brief Interview of Mental Status (BIMS) score of 10, indicating moderately impaired.
During a concurrent observation and interview on 10/7/21, at 11:35 a.m., with Resident 108, while in Resident 108's room, Resident 108's call light was seen on the floor to the left of the resident's bed located next to resident's fall matt. Resident 108 stated, What call light, I have never used or seen a call light, I have to wait for them to come in the room so I can tell them what I need, I do yell at times but I don't like to.
During an interview on 10/11/21, at 2:52 p.m., with the Director of Nursing (DON), the DON stated that Resident 128 does not use her call light to get assistance she just wanders into the hallway. The DON stated even though Resident 128 doesn't use her call light it should still be attached to her bed for her to use. The DON stated all residents should have access to their call lights to call for assistance, this could be considered neglect if they cannot get the help they need. The DON stated not having their call light puts the resident's at risk for falls and not having their needs met.
During a review of the facility's policy and procedure titled, Answering the Call Light, dated October 2010, indicated, . The Purpose of this procedure is to respond to the resident's requests and needs . 5. When the resident is in bed or confined to a chair be sure the call light is within easy reach of the resident .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected most or all residents
Based on observation, interview and record review, the facility failed to store drugs and biologicals according to professional standards of practice and facility policy and procedure when a multi-dos...
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Based on observation, interview and record review, the facility failed to store drugs and biologicals according to professional standards of practice and facility policy and procedure when a multi-dose vial of tuberculin (TB) testing serum (injected under the skin to test for tuberculosis (infectious bacterial disease characterized by nodules in the tissue and lungs) opened 8/21/21 and expired 9/20/21 was in the refrigerator area designated for use; and a 1 liter bottle of [Brand 1.5] gastrostomy tube (tube surgically inserted in the abdomen for access to the stomach) enteral feeding formula which had expired 6/21 (expired 4 months prior) was on the shelf with other formulas designated for resident use; and 16 bottles of expired enteral feeding [Brand 1.0] and 6 bottles of expired enteral feeding [Brand 1.2] were stored inside the dry food storage room. The facility did not implement a system to routinely monitor the medication storage room for expired products.
These failures had the potential to affect 16 of 16 sampled residents and 15 unsampled residents if medications and feeding formulas were not routinely checked for expiration dates and were used or consumed which placed the health and safety of all residents at risk.
Findings:
During the initial tour of the with Dietary Manager (DM) 2, on 10/5/21, at 8:50 a.m., 16 bottles of enteral feeding [Brand 1.0] with an expiration date of 10/1/21 and six bottles of enteral feeding [Brand 1.2] with an expiration date of 8/1/21 were stored inside the kitchen dry food storage room. The DM 2 validated the 16 bottles of enteral feeding [Brand 1.0] and 6 bottles of enteral feeding [Brand 1.2] were all expired and would be discarded.
During a concurrent observation and interview, on 10/6/21 at 9:18 a.m., the facility's medication storage room was observed with Licensed Vocational Nurse (LVN) 4. LVN 4 stated the facility had only one medication storage room. One 1-liter bottle of tube feeding formula was on the lowest shelf with all the other brands of feeding formulas. The feeding formula label indicated the expiration date was 6/21. LVN 4 stated the formula had expired close to 4 months ago and should have been discarded and not stored on the shelf for use. LVN 4 stated the expired formula could have made someone sick or caused vomiting and diarrhea if it had been used after the expiration date. One 5 milliliter (ml-volume measurement) of TB testing serum was on the center shelf of the medication storage refrigerator and available for use. The TB serum had a blue label that indicated the bottle was opened on 8/21/21 and was to be discarded by 9/20/21. LVN 4 stated the TB serum should have been discarded. LVN 4 stated expired medications and formulas were supposed to be discarded and not on the shelves. LVN 4 stated the expired TB serum would not give an accurate TB test if it had been used after expiration date. The TB serum manufacturer's label indicated, once the bottle had been opened, it was to be discarded after 30 days. LVN 4 stated The LVN's were responsible for auditing the medication storage room one time per week when they had time. LVN 4 stated there was no assignment sheet to see who was responsible for the medication room audits. LVN 4 stated there were no documented medication storage audits. LVN 4 stated the LVN's were supposed to look at all the medication, feeding formulas, and injectable medications in the refrigerator once a week but had not. LVN 4 stated the nurses used to fill out a sheet when the audit was done to make sure everything was checked but had not used the form in a long time. LVN 4 stated the Director of Nurses (DON) was responsible for monitoring the LVNs did their job. LVN 4 stated and she did not know how the DON was able to monitor the audit were done when there was no document to look at.
During a concurrent interview and record review, on 10/6/21 at 9:53 a/m., with the DON, the facility's policy titled, Storage of Medications dated 10/8/20 was reviewed. The DON stated the facility was not supposed to have expired TB serum in the refrigerator or expired feeding formulas on the shelves for use. The DON stated the LVN's were responsible for checking the medication storage for expired medications and formulas every Sunday. The DON stated the LVN's were not aware there was a log for the medication room storage audit. The DON stated there was no documentation of the LVN assignment to audit the medication storage room. The DON stated there was no documentation of the medication storage room audits. The DON stated the expired TB serum should have been discarded 9/20/21. The DON stated the TB serum would have not given an accurate TB test had it been used. The DON stated the medication storage policy currently used at the facility did not indicated the procedure for monitoring for expired medications. The DON stated she would have the Director of Staff Development work on the medication storage policy to include the procedure for monitoring expired medication and formulas. The DON stated she was responsible for monitoring the LVN's did the medication storage audit. The DON stated she should have given the LVN's an in-service on the medication storage room audits and the log but had not.
During a concurrent phone interview and record review on 10/12/21 at 1:47 p.m., with the Pharmacist Consultant (PC), the monthly facility reports for 5/21-9/21 were reviewed. The PC stated she had just started and 9/8/21 and was her first visit to the facility. The PC stated she had not had time to look at the medication storage room. The PC stated the facility should have used a medication storage audit log with instructions. The PC stated expired TB serum and feeding formulas should have been discarded. The PC stated the TB serum would not have been effective in detecting a TB infection. The PC stated the feeding formula would have caused stomach upset, vomiting, and diarrhea.
During a review of the facility's policy and procedure (P&P) titled, Food Storage, dated 5/1/2020, the P&P indicated, Policy: .Dry Goods Storage Guidelines .Do check expiration dates on boxes of foods to be sure the length of time is correct .
During a review of the facility's policy and procedure titled, Storage of Medication dated 10/8/20, the policy indicated, .The nursing staff is responsible for maintaining medication storage .Discontinued, outdated, or deteriorated drugs or biologicals are returned to the dispensing pharmacy or destroyed .Drugs shall not be kept in stock after the expiration date .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Administration
(Tag F0835)
Could have caused harm · This affected most or all residents
Based on interview, and record review, the facility's administrative staff failed to provide effective oversight and necessary resources to ensure resident care and services were met to attain or main...
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Based on interview, and record review, the facility's administrative staff failed to provide effective oversight and necessary resources to ensure resident care and services were met to attain or maintain the highest practicable physical, mental, and psychosocial well-being for five of nine sampled Residents (Resident 8, Resident 9, Resident 10, Resident 110, and Resident 118), when the facility did not implement elements from their initial certification survey plan of correction (POC) for F-tag 692. (Cross reference 692)
This failure had the potential to result in nutritional needs not being met for Residents 8, 9, 10, 110 and 118.
Findings:
During an interview on 2/16/22, at 11:36 a.m., with the Administrator (ADM), the ADM stated the facility had a quality assurance and performance improvement (QAPI- a systematic, comprehensive, and data-driven approach to maintaining and improving safety and quality in nursing homes while involving all nursing home caregivers in practical and creative problem solving) committee meeting on 12/30/21 to discuss the initial certification survey findings and plan of correction. The ADM was unable to state what processes were put into place for registered dietician (RD) assessments. The ADM stated she was not a clinician or an RD and stated, I have to trust that my staff is doing their jobs. The ADM stated department heads would turn in reports at the QAPI meeting. The ADM was unable to state how the information was utilized.
During an interview on 2/16/22, at 2:45 p.m., with the ADM, the ADM stated her oversight for facility processes was to hold stand-up meetings and quality assurance (QA) meetings. The ADM stated she evaluated the processes in the facility through reports turned in by department heads. The ADM was unable to state how the reports were used to determine if the performance improvement processes were effective. The ADM stated, I depend on other people to notify me if there is a failure. The ADM stated a lot of stuff is done by different departments out of my reach. We share some [staff] with the hospital like the supply person and dietary. The ADM stated she did not review the RD's report.
During an interview on 2/16/22, at 3:18 p.m., with the Director of Nursing (DON), the DON stated the facility implemented the plan of correction by hiring an RN supervisor. The DON stated the RN supervisor was responsible to review resident medical records for completion including assessments, care plans and documentation. The DON stated the RN supervisor did not reported any noncompliance to her. The DON avoided questions about what her responsibilities were with follow up on weights, nutritional assessments, follow through with doctor notification and care plans. The DON stated her duties were to review everything the clinical staff did including the RD.
During a concurrent interview and record review on 2/16/22 at 4:11 p.m., with the ADM, the facility document titled, Quality Assessment and Assurance Committee Minutes of Meeting, dated 12/30/21, was reviewed. The ADM stated the facility held QAPI meetings to discuss Things that stand out. The ADM stated the topic for the QAPI meeting on 12/30/21 were the deficiencies and the approved plan of correction from the initial certification survey (including F-692). The ADM reviewed the QAPI minutes and stated most of the minutes were left blank. The ADM stated, Not a lot of the QAPI is written down. Unless I had a scribe it is difficult for me to stand there and take the notes at the same time. The ADM stated it was difficult to determine if the new process was effective without documentation of the minutes.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0865
(Tag F0865)
Could have caused harm · This affected most or all residents
Based on interview and record review, the facility failed to identify, develop and implement an effective QAPI (Quality Assurance and Performance Improvement- a systematic, comprehensive, and data-dri...
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Based on interview and record review, the facility failed to identify, develop and implement an effective QAPI (Quality Assurance and Performance Improvement- a systematic, comprehensive, and data-driven approach to maintaining and improving safety and quality in nursing homes while involving all nursing home caregivers in practical and creative problem solving) program. (Cross reference tag F-692)
This failure had the potential to affect the quality of care, quality of life, services and safety of the facility's residents.
Findings:
During a concurrent interview and record review on 2/16/22, at 11:36 a.m., with the administrator (ADM), the facility's document titled, Quality Assessment and Assurance Committee Minutes of Meeting, dated 12/30/21 was reviewed. The ADM stated the topic of the QAPI committee was the plan of correction (including tag F-692) from the initial certification survey. The ADM reviewed the QAPI minutes and stated the minutes were not complete. The ADM stated the discussion during the QAPI meeting had not been documented. The ADM reviewed the QAPI minutes and stated she was unable to determine what changes, recommendations and actions were suggested to meet the needs of resident's nutritional status. (Cross reference to F-692)
During a concurrent interview and record review on 2/16/22 at 4:11 p.m., with the ADM, the facility document titled, Quality Assessment and Assurance Committee Minutes of Meeting, dated 12/30/21 was reviewed. The ADM was unable to provide documentation of the QAPI committee recommendations and actions and stated the minutes indicated, see attached. The ADM stated Not a lot of the QAPI [meeting] is written down. Unless I had a scribe, it is difficult for me to stand there and take the notes at the same time.
During a review of the facility document titled, Quality Assessment and Assurance Committee Minutes of Meeting, dated 12/30/21, the QAPI minutes indicated, .Department/Topic . Dietary . Item/Status . presented by: Registered Dietician [name of RD] . a) Summary: [left blank] . b) Food PPE Cost: [left blank] . c) Test Tray Results: see attached . Threshold met/not met, Recommendation/Action . See Attached .
During a review of the facility's policy and procedure (P&P) titled, Quality Assurance and Performance Improvement (QAPI) Program, dated, February 2020, the P&P indicated, .This facility shall develop, implement, and maintain an ongoing, facility-wide data-driven QAPI Program that is focused on indicators of the outcomes of care and quality of life for our residents . Policy Interpretation and Implementation . objectives of the QAPI Program . 2. Provide a means to establish and implement performance improvement projects to correct identified negative or problematic indicators . 4. Establish systems through which to monitor and evaluate corrective actions . Authority . 3. The Administrator is responsible for assuring that this facility's QAPI Program complies with federal, stated and local regulatory agency requirements . 4. The QAPI Committee reports directly to the Administrator . Implementation 1. The QAPI Committee oversees implementation of our QAPI Plan, which is the written component describing the specifics of the QAPI program, how the facility will conduct its QAPI functions, and the activities of the QAPI Committee . 2. The QAPI plan describes the process for identifying and correcting quality deficiencies. Key components of this process include: a. Tracking and measuring performance; b. Establishing goals and thresholds for performance measurement; c. Identifying and prioritizing quality deficiencies; d. Systemically analyzing causes of systemic quality deficiencies; e. Developing and implementing corrective action or performance improvement activities; and f. Monitoring or evaluating the effectiveness of corrective action/performance improvement activities and revising as needed . 3. The committee meets monthly to review reports, evaluate data, and monitor QAPI-related activities and make adjustments .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
Based on observation, interview and record review the facility failed to maintain a clean and safe environment for all residents in the facility when:
1.The ice machine located in the Skilled Nursing...
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Based on observation, interview and record review the facility failed to maintain a clean and safe environment for all residents in the facility when:
1.The ice machine located in the Skilled Nursing Facility (SNF) Supply Room was observed to have pink and green substance and white residue and to not be in a sanitary condition; the ice machine manufacturer's instructions for cleaning were not followed for two of two ice machines.
2.Two of two staff members (Licensed Vocational Nurse- LVN 4 and Certified Nursing Assistant- CNA 5) were observed to not use standard hand washing procedures while exiting a contact isolation room.
These failures had the potential to cause food born illnesses, transmission of communicable diseases and infections to all residents.
Findings:
1.During a concurrent observation and interview on 10/5/21, at 9:35 a.m., with the Maintenance Staff (MAINS) 1, the ice machine 1 located in the kitchen was inspected. The MAINS 1 stated he used a nickel safe generic cleaning solution to clean, sanitize and descale the ice machine.
During a concurrent observation and interview on 10/5/21, at 9:54 a.m., with the MAINS 1 in the SNF Supply Room, the interior of the ice machine 2 was inspected. When wiped with a paper towel, a pink slime and green substance were seen on the ice harvester (the area where the ice is produced) and the ice chute (the area where the ice enters the ice storage bin). A hard white residue was observed on the splash curtain (a plastic cover over the ice harvester). The MAINS 1 confirmed there should not be any type of residue on the inside surfaces of the ice machine. The MAINS 1 stated, the ice machine was cleaned and sanitized every six months or as needed. The MAINS 1 stated, the ice machine was cleaned last month [9/2021] by another maintenance staff. The MAINS 1 stated, the facility used generic chemicals to clean, sanitize and de-scale the ice machine.
During a concurrent interview and record review, on 10/5/21, at 10:05 a.m., with the MAINS 1, Food & Nutrition: Ice Machine - Cleaning and Sanitizing Log (LOG), undated was reviewed. The LOG indicated the most recent ice machine cleaning and sanitizing was completed on 9/10/21. The MAINS 1 stated, another maintenance staff cleaned the ice machines.
During an interview on 10/7/21, at 11:30 a.m., with the Registered Dietician (RD) 1 and the Dietary Manager (DM) 2, both the RD 1 and the DM 2 stated, the ice machines should be cleaned and serviced according to manufacturer's specifications and there should not be any type of residue on the inside surfaces of the ice machine.
Review of the ice machine's manufacturer service manual dated 2004, Section 3, Cleaning Procedure showed, Step 4, add the proper amount of the manufacturer's cleaning solution to the water trough.
Review of the ice machine manual titled, Installation and User's Manual for Self-Contained Cubes, dated May 2008, the manual indicated, Cleaning, Sanitation and Maintenance . 6. Pour 8 ounces [measurement for liquids] of Manufacturer's ice machine scale remover into the reservoir .11. Mix a cleaning solution of 1-ounce manufacturer's scale remover to 12 ounces of water .
During a review of the facility's policy and procedure (P&P) titled, Ice Machine, dated 5/2021, the P&P indicated, Policy: The ice machine will be cleaned and serviced as per manufacturer's specifications.
According to the USDA Food Code, dated 2017, Section 4-601.11, Equipment, Food-Contact Surfaces, Nonfood Contact Surfaces, and Utensils (A): Equipment food-contact surfaces and utensils shall be clean to sight and touch .
2.During an observation on 10/7/21, at 11:50 a.m., Licensed Vocational Nurse (LVN) 4 was seen exiting Resident 108's contact isolation (resident is roomed in a manner to prevent spread of infectious disease and requires staff to wear an isolation gown and gloves) room. LVN 4 exited the room and had Resident 108's insulin (medication to treat high blood sugar) in her hand, she opened the medication cart and put the insulin inside the cart and shut the cart without first performing hand hygiene. LVN 4 then reached over and used the hand sanitizer. Second observation on 10/7/21, at 12:10 p.m., LVN 4 removed Resident 108's foley catheter, she took off her gown and gloves, left the room and touched the mouse next to the computer with her hand without first performing hand hygiene. LVN 4 then reached over and used the hand sanitizer on the medication cart.
During an observation on 10/7/21, at 11:55 a.m., Certified Nursing Assistant (CNA) 5 was seen cleaning up Resident 108's urine, reach over with dirty gloves picked up Resident 108's call light and clipped it onto his pillow, then went back to cleaning up his urine. Second observation on 10/7/21, at 12:15 p.m., CNA 5 removed her gown and gloves and left Resident 108's room and touched the chair right outside his door and sat down without first performing hand hygiene. CNA 5 was not observed using hand sanitizer nor washing her hands after she left Resident 108's room.
During an interview on 10/7/21, at 12:25 p.m., with CNA 5, CNA 5 stated she did not clean her hands when she came out of the room. CNA 5 immediately got up and walked over to Resident 108's sink and washed her hands. CNA 5 stated it is important to wash hands or use the hand sanitizer to prevent the spread of germs.
During an interview on 10/7/21, at 5:25 p.m., with LVN 4, LVN 4 confirmed that she touched the medication cart to put away Resident 108's insulin before she used the hand sanitizer. LVN 4 stated, Before I touch anything, I should clean my hands, if not done this can spread germs and bacteria and cause infection.
During an interview on 10/8/21, at 9:05 a.m., with the Director of Nursing (DON), the DON stated it is important to wash hands or use hand sanitizer before and after putting on gloves and touching a resident also between going from a dirty area to a clean area one should change gloves wash or use hand sanitizer then put new gloves on. The DON stated washing hands and using hand sanitizer is the expectation and will help prevent the spread of infections.
During a review of the facility's P&P titled, Handwashing/Hand Hygiene, dated August 2015, indicated, . This facility considers hand hygiene the primary means to prevent the spread of infections . 1. All personnel shall be trained and regularly in-serviced on the importance of hand hygiene in preventing the transmission of healthcare-associated infections. 2. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personal, residents, and visitors . 7. Use an alcohol-based hand rub . b. Before and after direct contact with residents; c. Before preparing or handling medications . E. Before and after handling an invasive devise (e.g., urinary catheters, IV [intravenous- in the vein] access sites) . h. Before moving from a contaminated body site to a clean body site during resident care; i. After contact with a resident's intact skin; j. After contact with blood or bodily fluids . m. After removing gloves; n. Before and after entering isolation precaution settings .