GRACE HEALTHCARE CENTER

2939 S. PEACH AVENUE, FRESNO, CA 93725 (559) 233-6248
For profit - Partnership 99 Beds Independent Data: November 2025 3 Immediate Jeopardy citations
Trust Grade
0/100
#809 of 1155 in CA
Last Inspection: September 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Grace Healthcare Center in Fresno, California, has received a Trust Grade of F, indicating significant concerns and poor quality of care. They rank #809 out of 1155 facilities in California, placing them in the bottom half, and #23 out of 30 in Fresno County, meaning only a few local options are worse. The facility is showing an improving trend, with issues decreasing from 29 in 2024 to just 1 in 2025. Staffing is a relative strength, with a 4 out of 5-star rating and RN coverage better than 80% of state facilities, although the staff turnover rate is average at 44%. However, the facility has concerning fines of $71,202, which are higher than 86% of California facilities, and critical incidents include failures to properly monitor residents’ insulin needs, follow podiatrist instructions for foot care, and manage significant weight loss without proper dietary oversight.

Trust Score
F
0/100
In California
#809/1155
Bottom 30%
Safety Record
High Risk
Review needed
Inspections
Getting Better
29 → 1 violations
Staff Stability
○ Average
44% turnover. Near California's 48% average. Typical for the industry.
Penalties
○ Average
$71,202 in fines. Higher than 71% of California facilities. Some compliance issues.
Skilled Nurses
✓ Good
Each resident gets 45 minutes of Registered Nurse (RN) attention daily — more than average for California. RNs are trained to catch health problems early.
Violations
⚠ Watch
77 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★★
5.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 29 issues
2025: 1 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (44%)

    4 points below California average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

2-Star Overall Rating

Below California average (3.1)

Below average - review inspection findings carefully

Staff Turnover: 44%

Near California avg (46%)

Typical for the industry

Federal Fines: $71,202

Well above median ($33,413)

Moderate penalties - review what triggered them

The Ugly 77 deficiencies on record

3 life-threatening 1 actual harm
Sept 2025 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the environment was free of accident hazards an...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the environment was free of accident hazards and residents received adequate supervision to prevent accidents for one of five residents (Resident 1) when, nursing staff were aware of Resident 1's behavior to self-propel in a wheelchair equipped with foot pedals and did not adequately supervise Resident 1 while propelling in a wheelchair. Staff did not assess the safety of the wheelchair for Resident 1's physical size and abilities. Resident 1 was not assessed and fitted for a wheelchair for personal use and instead Resident 1 used wheelchairs available for general use in the facility. Staff did not identify declining mobility in Resident 1's upper and lower extremities as identified in the Minimum Data Set (MDS - a resident assessment tool used to identify resident cognitive (the mental processes of perception, thinking, learning, memory, reasoning, judgment and physical function).These failures resulted in Resident 1 experiencing an unwitnessed avoidable accident on 8/17/25 where an internal investigation determined Resident 1's legs became entangled in the wheelchair while Resident 1 was self-propelling. The unwitnessed avoidable accident resulted in pain and tenderness to Resident 1's right lower leg and was sent to the local acute care hospital for evaluation which required hospitalized from [DATE] to 8/21/25. Resident 1 was diagnosed with acute (sudden and unexpected) right tibial (the larger of the two bones in the lower leg) fracture (a break or discontinuity in a bone) with only minimal displacement (broken bone fragments move out of alignment) and proximal (closer to the point of attachment or origin) fibular (thinner, outer bone of the lower leg) fracture. As a result of Resident 1's accident and injury he has pain, does not have the capability to self-propel and is isolated to his room.Findings:During an interview on 8/27/25 at 1:35 p.m. with Registered Nurse (RN) 1, RN 1 stated she was notified that Resident 1 had pain to the right lower leg and did not want to move his leg by the Certified Nursing Assistant (CNA) 1 on 8/18/25 around 11:00 a.m. RN 1 stated she went to Resident 1's room and did a physical assessment which included palpation (medical examination technique that involves using the hands to assess the body to detect abnormalities such as; tenderness/pain, temperature, size and shape, etc.) to the right lower leg. RN 1 stated Resident 1 had severe pain in the right lower leg when it was palpated and grimaced when palpated. RN 1 stated, Resident 1 does not complain about pain, and this complaint was unusual and new for him. RN 1 stated there was no physical deformity (a condition in which something is distorted from the usual or typical shape), no swelling or bruising, just pain. RN 1 stated she reported the condition of Resident 1 to the Director of Nursing (DON), offered pain medication to Resident 1 and notified the physician of Resident 1's condition.During a concurrent interview and record review on 8/27/25, at 1:45 p.m. with RN1, Resident 1's Situation, Background, Assessment, and Recommendation Communication Form (SBAR-a standardized communication tool used to convey patient status updates when a change occurs from baseline), dated 8/18/25 was reviewed. The SBAR indicated, .Situation.Resident has severed pain 9/10 (Pain scale from 0 to 10 with 0 representing pain free and 10 representing unspeakable bedridden pain) in the right lower limb.decreased mobility.2. Functional Status Evaluation (compared to baseline; check all changes that you observe) Decreased mobility, Other (describe).severe pain on the [right] lower extremity (the body parts farthest from the center of the body).9. Pain Evaluation.Does the resident have pain: yes (describe below), is the pain new: yes. Description/location of pain: Right lower leg pain, Intensity of Pain (rate on scale of 1-10, with 10 being the highest): 9.Appearance, CNA notified [charge nurse] regarding resident has severe pain in right lower limb. There is no swelling or redness, he claim[ed] it happened yesterday evening like he twisted his leg while propelling his wheelchair. He denied he had a fall. RN 1 stated CNA 1 informed her that Resident 1 was having pain in his right lower leg and RN 1 completed an assessment and did not find any deformity of the leg. RN 1 stated she administered acetaminophen (a drug used to relieve mild or chronic pain), informed the Medical Doctor (MD) and received an order for an in-house X-ray (a medical imaging tool used for diagnosing various conditions including bone fractures). RN 1 stated after Resident 1 twisted his legs while propelling his wheelchair on 8/17/25 she believes Resident 1 is sad because Resident 1 cannot roll around to different areas in the facility using a wheelchair anymore and he just lays in his bed and does not get up.During a review of Resident 1's Medication Administration Record (MAR), dated 8/25, the MAR indicated, .[acetaminophen] tablet.Give 325 mg (milligrams-unit of measure) by mouth every 8 hours as needed for mild pain. The MAR indicated medication was administered 8/18/25 at 10:58 a.m. and 8/19/25 at 8:13 a.m. both were after Resident 1 twisted his legs while propelling his wheelchair on 8/17/25 while awaiting in-house imaging results. No documentation of the pain level was indicated in Resident 1's MAR.During a review of the facility's Radiology Report (RR) for Resident 1, dated 8/19/25 the RR indicated, .Results: Proximal tibia/fibula fractures with mild displacement. Mild soft tissue swelling (condition that occurs when fluids accumulate in the damaged tissues) Conclusion: Acute appearing proximal tibia/fibula fractures as noted.During a record review of the general acute care hospital's (GACH) Discharge Summary (DS-a medical document that provides a comprehensive overview of a patient's hospital stay) for Resident 1, dated 8/21/25, the DS indicated, Resident 1 was admitted to the GACH on 8/19/25 and discharged on 8/21/25. Resident 1's admission diagnosis was closed fracture (break in a bone that does not penetrate the skin) of the right tibia and fibula (two bones in the lower leg). The DS indicated, .Consults: Orders place this encounter: [inpatient] consult to [company name] Orthopedic Surgery (medical specialty focused on the surgical and non-surgical treatment of the musculoskeletal system, which includes bones, joints, ligaments, tendons, muscles, and nerves).Procedure (during this hospitalization): No surgery found. [X-ray] Tibia Fibula Right.Impression: Tibial and fibular fracture, [Computed Tomography] (medical imaging technique that uses X-rays to create detailed cross-sectional images of the body's internal structures, such as organs, bones, and blood vessels) Knee Right [without] Contrast (a special dye that is used to enhance the visibility of certain structures in the body during a CT scan).Impression: 1. Acute right tibial metaphyseal (the wider, growing part of a long bone) fracture with only minimal displacement. 2. Proximal fibular fracture.Received [acetaminophen], fentanyl (a synthetic opioid that is used to treat severe pain), ibuprofen (over the counter non-steroidal anti-inflammatory drug used to relieve pain), [ondansetron] (used to prevent nausea and vomiting).Assessment And Plan: [company name] Ortho consulted-non operative [management], orthopedics to sign off, ok for discharge from orthopedic perspective.pain control.Non-Weight bearing (medical instruction to avoid placing any weight on a specific body part, typically a limb) [right lower extremity], [physical therapy] [evaluation].return to clinic in 2 weeks.During a concurrent observation and interview on 8/27/25, at 11:00 a.m. with Resident 1 and Certified Nursing Assistant (CNA) 1, in Resident 1's room, Resident 1 was observed lying in bed looking out the window. Resident 1 was observed to have a cast on his right leg extending from his right foot to his mid-thigh. Resident 1's right leg was extended straight and immobile due to the cast. When asked about his legs, Resident 1 stated while using a facility wheelchair on 8/17/25 he tried to turn the wheelchair, and both legs got caught under the wheelchair. Resident 1 stated the wheelchair had foot pedals (footplates-where the user of the wheelchair rests their feet on a flat surface) and he uses the foot pedals sometimes. Resident 1 stated he did not fall, and he did not inform staff of the injury due to not being in pain at the time of the incident but had pain the following morning on 8/18/25. Resident 1 stated he has been using a wheelchair for a long time, even before he got to the current facility. Resident 1 appeared sad, talked in a low voice and responded to interview questions in short sentences even when asked to expand.During a concurrent observation and interview on 9/3/25 at 1:30 p.m. with Resident 1 in Resident 1's room, Resident 1 was observed lying in bed, looking out the window with both legs extended straight with a cast to his right leg extending from his foot to his mid-thigh rendering his leg immobile. Resident 1 stated he was not in pain at the moment. Resident 1 stated that he was sad he cannot use the wheelchair due to twisting his legs while propelling his wheelchair on 8/17/25. Resident 1 stated he likes to go to the activities room and self-propel himself in the facility and now, he just lies in his bed.During an interview on 8/27/25 at 11:15 a.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated she was familiar with the needs of Resident 1 and had cared for him in the past. CNA 1 stated before the accident and injury when Resident 1 twisted his legs while propelling his wheelchair on 8/17/25, she had observed Resident 1 propelling himself in a wheelchair that had foot pedals around the facility. CNA 1 stated she was unsure if the wheelchair was safe for use that Resident 1 used to self-propel himself. CNA 1 stated she noticed a difference in Resident 1's mood and level of activity after the accident and injury and that he seemed quieter now and doesn't get up and go to the activities room like before.During an interview on 8/27/25 at 12:00 p.m. with Certified Nursing Assistant (CNA) 2, CNA 2 stated she is currently assigned to Resident 1. CNA stated she knew Resident 1 has broken bones in his right leg through CNA-to-CNA handoff report (the formal transfer of patient care responsibility and relevant information ensuring the continuity and safety of patient care during a transition, such as a shift change). CNA 2 stated before the accident and injury on 8/17/25 when Resident 1 twisted his legs while propelling in the wheelchair, she observed Resident 1 propelling himself around the facility in the wheelchair using his arms and feet. CNA 2 stated Resident 1 sometimes used the foot pedals to rest his feet on. CNA 2 stated Resident 1 requires assistance with transfers from the wheelchair to bed and vice versa and Resident 1 required a mechanical lift (device that uses a sling to help a caregiver safely lift and transfer a person between surfaces like beds, chairs, and wheelchairs) before and after the accident. CNA 2 stated she has not been informed of Resident 1's needs specific to assistive equipment like wheelchairs for mode of transportation. CNA 2 stated Resident 1 has always used a wheelchair, so staff just put him in it when he wanted. CNA 2 stated she does not know if the wheelchair was safe for Resident 1 to use or if he had ever been assessed for safety when using it. CNA 2 stated Resident 1 would comply if there were any safety concerns while propelling himself in the facility. CNA 2 stated Resident 1 seems sad after the accident and injury on 8/17/25 when Resident 1 twisted his legs while propelling his wheelchair. CNA 2 stated Resident 1 just looks out the window and has not gotten up to go to activities room which he liked to do before the accident and injury.During an interview on 8/28/25 at 9:15 a.m. with Certified Nursing Assistant (CNA) 3, CNA 3 stated before Resident 1's accident and injury on 8/17/25 where Resident 1 twisted his legs while propelling the wheelchair, she observed Resident 1's feet dragging on the floor while he used his hands to propel himself. CNA 3 stated Resident 1 had been doing this as long as she can remember. CNA 3 stated it was not communicated to her if a safety assessment for use of a facility wheelchair had been completed for Resident 1 and she was not told which wheelchair was safe to use for Resident 1. CNA 3 stated Resident 1 appears sad since the accident and injury because Resident 1 smiles less than he did before the injury and accident.During an interview on 9/3/25 at 1:50 p.m. with Certified Nursing Assistant (CNA) 4, CNA 4 stated she is currently assigned to Resident 1, and she noticed a difference in Resident 1's mood and activity level after the accident and injury and that he doesn't seem as bright and isn't getting up and going to the activities room or to the dining room. CNA 4 states she thinks Resident 1 is in pain because sometimes she sees Resident 1 grimace in pain when repositioning himself. CNA 4 stated before the injury and accident, only one of Resident 1's feet were functional, so he used the opposite foot and both hands to propel himself in the wheelchair around the facility. CNA 4 stated Resident 1 would comply if there were any safety concerns while propelling. CNA 4 stated before the injury and accident to Resident 1, she was not informed if Resident 1 had been cleared to use a wheelchair or if the wheelchair was safe for him to use.During an interview on 9/3/25 at 2:00 p.m. with the Activities Director (AD), the AD stated before the accident and injury on 8/17/25 where Resident 1 twisted his legs while propelling the wheelchair, Resident 1 used to hang out in the activities room all day. The AD stated but since the accident and injury on 8/17/25 where Resident 1 twisted his legs while propelling the wheelchair, the AD hasn't seen Resident 1 in the activities room. The AD stated Resident 1 seems more down and a little more quiet when she visits with him in his room since he cannot get up in the wheelchair since the accident and injury.During an interview on 8/27/25 at 3:30 p.m. with the Director of Nursing (DON), the DON stated an internal investigation was completed regarding the injury to Resident 1. The DON stated she was informed on 8/18/25 that Resident 1 had pain to his right lower leg and not wanting to get out of bed. The DON stated the physician was notified right away, medications were administered and an order for in-house X-ray was received with the results coming in the following day on 8/19/25. The DON stated the resident refused to go to the hospital on 8/18/25, pending results of the X-Ray. After the results of the X-Ray, Resident 1 was agreeable to be sent to the hospital. The DON stated Resident 1 was interviewed two different times by different staff members on two different days and Resident 1 responded the same way both times, that he had twisted his leg on his wheelchair the day prior 8/17/25. He said he didn't tell anyone because he was feeling OK. The DON stated she interviewed the night nurse on 8/17/25 and Resident 1 did not complain of pain or mention his legs getting caught in the wheelchair. The DON stated she also interviewed the CNA's Resident 1 had on 8/17/25, day before the incident on 8/18/25. The DON stated the interviews with the CNA's did not report Resident 1 complaining of pain or his legs getting caught in the wheelchair. The DON stated this was an unusual occurrence and was investigated thoroughly.During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool used to identify resident cognitive (the mental processes of perception, thinking, learning, memory, reasoning, and judgment) and physical function) Assessment, dated 8/8/25, the MDS indicated Resident 1's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation and memory recall) score of 7, (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 1 had severe cognitive impairment (a significant decline in mental functions like memory, thinking, and judgment, making it impossible for an individual to live independently and requiring significant assistance with daily tasks and self-care).During a review of Resident 1's admission Record (AR-document containing resident demographic information and medical diagnosis), dated 8/27/25, the AR indicated Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnosis included but was not limited to .ABNORMAL POSTURE (a deviation from the normal upright position of the body).OTHER MUSCLE SPASM (involuntary and forceful contractions of muscles).OTHER SPECIFIED ARTHRITIS, OTHER SITE (a group of conditions that cause inflammation and pain in the joints where the specific type of arthritis is known, but the affected joint location is not specified, or the arthritis affects multiple sites).OTHER ALZHEIMER'S DISEASE (a progressive brain disorder that causes memory loss, confusion, and other cognitive decline). There was no documentation indicating Resident 1 used a wheelchair from the AR.During a concurrent interview and record review on 9/5/25 at 9:25 a.m. with the Minimum Data Set Coordinator (MDSC-person who evaluates the process of patients in long-term care facilities, where they're responsible for up-to-date assessments of the patient and oversee the interdisciplinary assessment for all nursing home patients), Resident 1's Transfer/Discharge Report (TDR-a document that health care providers complete when a patient/resident is moved from one level of care to another, or is leaving a healthcare facility to go home or to another setting for continued services), dated 4/27/22, was reviewed. The TDR stated, .Ambulation [the act of moving about freely, can be done with or without assistance from assistive devices like canes, walkers, and wheelchairs]: Bedfast (confined to bed, or bedridden)/ [wheelchair]. The MDSC stated she was not in the current position at that time of the admission of Resident 1. The MDSC stated it looks like the facility just allowed Resident 1 to use wheelchairs because the TDR indicated the need for a wheelchair for mobility. The MDSC stated the facility also continued to use a mechanical lift (a medical device that helps safely transfer patients with no/limited mobility between surfaces like a bed, chair, or toilet) for transfers without knowing what Resident 1 could or could not do. The MDSC stated the facility should have done a physical therapy (type of medical treatment to improve movement and function) referral for an assessment at the time of admission and did not. The MDSC stated the facility continued with what the TDR indicated as far as the wheelchair for mobility mechanical lift and did not assess into if Resident 1 could walk or not at the time. The MDSC stated the only way to determine if Resident 1 could walk was to do a physical therapy referral for an assessment and it was not completed at that time or since admission.During a concurrent interview and record review on 9/5/25 at 9:50 a.m. with the Minimum Data Set Coordinator (MDSC), Resident 1's MDS was reviewed, dated 5/9/22, 8/9/22, 11/9/23, and 8/8/25. The MDS dated [DATE] indicated, .Section G-Functional Status.Surface-to-surface transfer (transfer between bed and chair or wheelchair) 2: Not steady, only able to stabilize with staff assistance. Functional Limitation in Range of Motion (the full movement available at a joint, determined by the joint's condition and the flexibility of surrounding muscles and connective tissues). Upper extremity (shoulder, elbow, wrist, hand): 0-no impairment, Lower extremity (hip, knee, ankle, foot): 0-no impairment.Functional Rehabilitation Protentional, Resident believes he or she is capable of increased independence in at least some ADL (Activities of Daily Living like bathing, eating and dressing): yes. Direct care staff believe resident is capable of increased independence in at least some ADL's: yes. The MDS dated [DATE] indicated, .Functional Limitation in Range of Motion.Upper extremity: 1-impairment on one side, Lower extremity: 0-No impairment.Mobility Devices: C-Wheelchair. The MDS dated [DATE] indicated, .Functional Limitation in Range of Motion.Upper extremity: 1-Impairment on one side, Lower extremity: 2-Impairment on both sides.Mobility Devices: C-Wheelchair. The MDS dated [DATE] indicated, .Functional Limitation in Range of Motion.Upper extremity: 2-Impairment on both sides, Lower extremity: 2-Impairment on both sides.Mobility Devices: C-Wheelchair. The MDSC stated there was a change in functional status for Resident 1 and he was admitted to current facility with no impairment in his upper extremity on 5/9/22 to an impairment to both upper and lower extremities on both sides on 8/8/25. The MDSC stated it appears if Resident 1 is declining and that is a reason to inform the physician and to do a physical therapy referral for assessment and neither of those things were done at the time of the MDS assessment or since then. The MDSC stated a physical therapy referral should have been completed to see what he was capable of doing regarding his range of motion and strength and if he was able to use the wheelchair safely. The MDSC stated no documentation could be provided indicating physician was notified and no documentation for a physical therapy referral could be provided. During a concurrent interview and record review on 8/27/25 at 12:15 p.m. with the Rehabilitation Coordinator (RC), Resident 1's Electronic Chart (EC-a digital version of a patient's medical information, encompassing their comprehensive health history, including medications, diagnoses, test results, and treatment plans). The RC confirmed Resident 1 had not had any referrals to physical therapy for consultation and/or assessment. The RC stated physical therapy cannot evaluate a resident unless there is a referral for physical therapy. The RC stated that any resident can have a wheelchair, but to have a custom wheelchair (personalized mobility device by taking detailed individual measurements and preferences to meet the unique medical, physical, and psychosocial needs of the user, that generic wheelchairs cannot provide), they would need a Medical Doctors (MD) order, which is preceded by a referral for consultation and assessment from physical therapy. The RC stated the physical therapy staff must do a complete assessment and evaluation of a resident for the resident to get a custom wheelchair. The RC stated the physical therapy staff do not give out wheelchairs to just any resident. The RC confirmed Resident 1 used a wheelchair in the facility and did not have a wheelchair assigned to him by physical therapy staff.During a concurrent interview and record review on 9/3/25 at 3:15 p.m. with the Physical Therapist (PT), the PT verified Resident 1 never had a physical therapy evaluation from his admission to the facility on 5/9/22 to present day. The PT stated that she does not know if it is safe or appropriate for Resident 1 to be using a wheelchair. The PT stated the only way to know if a resident is safe to use any Durable Medical Equipment (DME-reusable medical devices, equipment, and supplies prescribed by a healthcare provider for a resident to manage a medical condition or disability. Examples include walkers, wheelchairs, hospital beds, and crutches) is to do an evaluation to determine strength, range of motion, and potential for improvement. The PT confirmed Resident 1 did not have an evaluation by physical therapy.During a concurrent interview and record review on 8/27/25 at 2:58 p.m. with the Assistant Director of Nursing (ADON), Resident 1's EC, undated was reviewed. The ADON confirmed Resident 1 had an accident with an injury on 8/17/25 that resulted in 2 broken bones in the lower right leg to Resident 1. The ADON confirmed there was not a physical therapy referral in the E-Chart for Resident 1. The ADON also confirmed there was no wheelchair component to the Care Plan (a dynamic, patient-centered document to outline their specific health needs, goals, preferences, and the necessary treatments, services, and support to achieve them) for Resident 1. The ADON stated there is no way of knowing if Resident 1 is safe or capable of using a wheelchair since there was no physical therapy assessment. The ADON stated Resident 1 seems sadder to me because before the accident and injury, he would wheel himself around the facility and now he just lays in his bed and doesn't get up.During a concurrent interview and record review on 8/27/25, at 1:30 p.m. with Registered Nurse (RN) 1, Resident 1's Care Plan (CP-a personalized, detailed document created to outline the specific medical, physical, and psychosocial needs of an individual receiving care by comprehensive assessments and includes identified risks, goals, treatments, and preferences to ensure the resident receives consistent, individualized, high-quality care to achieve their highest practicable well-being), dated August 2025, was reviewed. The CP did not have a component for the use of a wheelchair for Resident 1. RN 1 stated if Resident 1 was using a wheelchair, he should have a CP. RN 1 stated she did not know if Resident 1 needed the wheelchair for ambulation due to disability and does not know if the wheelchair is appropriate for the resident. RN 1 stated she did not know if the resident was assessed by physical therapy for safety or appropriateness of wheelchair use.During a concurrent interview and review on 8/27/25 at 3:10 p.m. with the Assistant Director of Nursing (ADON), the facility's policy and procedure (P&P) titled, Assistive Devices and Equipment, dated February 2021 was reviewed. The P&P indicated, Our facility maintains and supervises the use of assistive devices and equipment for residents.1. Certain devices and equipment that assist with resident mobility, safety and independence are provided. c. mobility devices (wheelchairs).3. Recommendations for the use of devices and equipment are based on the comprehensive assessment and documented in the residents' care plan. 6. The following factors are addressed to the extent possible to decrease the risk of avoidable accidents associated with devices and equipment. a. Appropriateness for resident condition-the resident is assessed for lower extremity strength, range of motion, balance and cognitive abilities when determining the safest use of devices and equipment. b. Personal fit-the equipment or device is used only according to its intended purpose and is measured to fit the resident's size and weight. The ADON stated the facility did not follow the P&P and did not make sure Resident 1 was safe with his wheelchair.During a review of the facility's document titled, MDS Coordinator Job Description, dated 2/19/25, the MDS Coordinator Job Description indicated, .Job Responsibilities: .Responsible for insuring that the MDS reflect a true picture of the resident.Meeting with staff and residents to gather any information that may have changed on the MDS.During a review of the facility's document titled, RN (Registered Nurse) Charge Nurse, dated 1/23/25, the RN Charge Nurse indicated, . Job Summary: The charge nurse is to ensure that effective, efficient and comprehensive resident care is provided.Job Responsibilities: . 5. Is responsible for maintaining an acceptable standard of nursing practice. 6. Is responsible for accurate observations, evaluations, and multi-system assessment of residents in an accurate and timely manner. 9. Is responsible for supervising the CNA's (Certified Nursing Assistant) during the care they provide to residents-ensuring resident safety. 11. Is responsible for correlating resident care with other departments. 15. Is responsible for. care planning as needed.During a review of the facility's document titled, Assistant Director of Nursing Job Description, dated 7/12/24, the Assistant Director of Nursing Job Description indicated, .The primary purpose of the job position is to assist.in managing overall operation of the Nursing Services Department in accordance with current Federal, State and local.regulations that govern this facility.to ensure that the highest degree of quality care is maintained at all times.Essential Job Functions:. Monitor unit activities, communicate policies.Conduct regular rounds to monitor resident activity and ensure resident quality care. Assess residents' physical and psychosocial status. Monitor care activities and documentation to ensure the delivery of nursing care according to the physician's orders, care plans and established standards and facility policies.Plan, organize and direct.effective administration of nursing unit and patient care given based on the establish goals and objectives, standards, policies and procedures of this facility. Regularly inspect the facility and nursing practices for compliance with federal, state and local standards and regulations. Assure residents of.safe environment. Assist in development of Patient Care Plans for individual residents including rehabilitative and restorative activities. Assist in.scheduling of rounds to see all residents.During a review of the facility's policy and procedure (P&P) titled, Hazardous Areas, Devices and Equipment, dated July 2017, the P&P indicated, .All hazardous areas, devices and equipment in the facility will be identified and address appropriately to ensure resident safety and mitigate accident hazards to the extent possible.1. As part of the facility's overall safety and accident prevention program, hazardous areas and objects in the resident environment will be identified and addressed. Identification of Hazards: 1. A hazard is defined as anything in the environment that has the potential to cause injury or illness. b. Devices and equipment that are improperly used. Assessment and Analysis of Hazards: 1. Assessment and analysis of hazardous areas and equipment will include resident-specific information including identification of vulnerable residents. 2. Any element of the resident environment that has the potential to cause injury and that is accessible to a vulnerable resident is considered hazardous. 3. Resident vulnerability is based on risk factors including the individual resident's functional status, medical condition, cognitive abilities, mood, and health treatments. 4. Resident vulnerability to hazards may change over time. Ongoing assessment helps identify when elements in the environment pose hazards to a particular resident. 5. Improper or inappropriate use of equipment and devices will be identified as part of the hazard assessment and analysis.During a review of the facility's policy and procedure (P&P) titled Assistive Devices and Equipment, dated February 2021, the P&P indicated, Our facility maintains and supervises the use of assistive devices and equipment for residents.1. Certain devices and equipment that assist with resident mobility, safety and independence are provided. c. mobility devices (wheelchairs).3. Recommendations for the use of devices and equipment are based on the comprehensive assessment and documented in the residents' care plan. 6. The following factors are addressed to the extent possible to decrease the risk of avoidable accidents associated with devices and equipment. a. Appropriateness for resident condition-the resident is assessed for lower extremity strength, range of motion, balance and cognitive abilities when determining the safest use of devices and equipment. b. Personal fit-the equipment or device is used only according to its intended purpose and is measured to fit the resident's size and weight.During a review of a professional reference titled, Topics in geriatric rehabilitation, dated 2015, retrieved from https://doi.org/10.1097/TGR.0000000000000042, indicated, .e
Dec 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to designate a full time (working more than 40 hours per week) Registe...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to designate a full time (working more than 40 hours per week) Registered Nurse as the Director of Nursing (DON) for 58 of 58 residents when the current DON license expired on [DATE]. This failure had the potential to result in a lack of oversight and guidance for the provision of care, which could result in decreased resident safety, optimal well-being, and quality of care. Findings: During a concurrent interview and record review on [DATE], at 10:32 a.m., with Assistant Director of Nursing (ADON), the Director of Nursing (DON) California Board of Registered License, dated [DATE] was reviewed. The ADON stated the DON had notified him of her license being inactive and expired. The ADON validated the DON's Registered Nurse (RN) license from the Board of Registered Nurses (BRN) had been inactive as of [DATE]. The ADON stated he did not notify any leadership of the DON's inactive license and the DON was still working as the DON during the month of [DATE] with an inactive license. During an interview on [DATE], at 11:09 a.m., with the Administrator (ADM), the ADM stated he was not aware of the DON's license being expired. The ADM stated if the DON's license was expired, the DON is out of compliance and should not be working as the DON until the license is re-activated. During a concurrent interview and record review on [DATE], at 11:45 a.m., with Owner/Operator Registered Nurse (RN) 1, the DON's schedule for the month of [DATE] and BRN License print outdated [DATE] was reviewed. RN 1 validated the DON worked Monday through Friday Dec. 2-6, 9-13, 16-20 in her role as a DON. RN 1 stated he was not aware of the DON's license being out of compliance as of [DATE]. He stated during the month of [DATE] the facility average census had been an average of 58 residents daily. RN 1 stated the expectation was for the DON to maintain an active RN license and the Director of Staff Development (DSD) failed to maintain oversight and communicate the inactive license issues with leadership as is job duties indicate to do so. RN 1 stated the DSD failed to perform to his mandated job description and failed to notify leadership to remove staff from the staffing schedule if an inactive license was found. RN 1 stated anyone with an inactive license should not be allowed to work in the facility until license have been renewed. RN 1 stated the regulations indicate facility should have a DON with an active license to perform the minimum requirements as indicated in her job duty statement. RN 1 stated the DON is required to be onsite five days a week with a full time schedule (80 hours). RN 1 stated the potential risk for not having an active DON onsite is the lack of supervision and decision making for staff seeking guidance. RN 1 stated the job duty statement for the DON and the DSD were not followed according to the standards indicated in the description and the DON and DSD failed to communicate appropriately concerning issues with RN license. During an interview on [DATE], at 12:32 p.m., with License Vocational Nurse (LVN 1), LVN 1 stated the DON has been working for the month of [DATE] and she usually is scheduled to work Monday through Friday and has been present on the floor observing, supervising, and providing guidance when there are concerns. During an interview on [DATE], at 12:40 p.m., with the ADM, the ADM stated expectations moving forward is for the DSD to check licenses monthly for all nursing staff requiring licenses in order to maintain compliance and verification. He validated that the DON RN license was inactive and out of compliance for the scheduled dates of Dec. 2-6, 9-13, 16-20. DON was not in compliance with the elements of her job description that required an active RN license to hold the role as the DON. The potential risk for the DON not being up to date with education required to maintain an active license and inability to provide guidance to clinicians seeking medical advice within her scope of practice as an RN. During a review of the facility's policy and procedure (P&P) titled, Nursing Service-Staffing dated 2024, the P&P indicated, .Nursing service personnel shall be employed and on duty in at least the number and with the qualifications determined by the Department to provide the necessary nursing services for patients admitted for care . Skilled nursing facilities shall employ, and schedule additional staff as needed to ensure quality resident care based on the needs of the individual residents and to ensure compliance with all relevant state and federal staffing requirements . During a review of the facility's job description titled, Director of Nursing dated [DATE], the job description indicated, .Hold a current valid license as a Registered Nurse in California . During a review of the facility's facility's job description titled, Director of Nursing dated [DATE], the job description indicated, .Plans, implements, directs, coordinates and evaluates .patient and staff needs in complaince with Federal and State Regulations .is responsible for maintaining accurate and current records .
Oct 2024 9 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to check the references for two of five sampled employees (Licensed Vocational Nurse 1 and Licensed Nurse 22) prior to being employed at the f...

Read full inspector narrative →
Based on interview and record review, the facility failed to check the references for two of five sampled employees (Licensed Vocational Nurse 1 and Licensed Nurse 22) prior to being employed at the facility. This failure had the potential for the facility to employ unqualified and/or abusive staff to provide direct care to residents. Findings: During an interview on 10/18/24, at 10:45 a.m., with the Owner/Administrator (OA), the OA stated it was his expectation that previous employment and personal references checks be done for all candidates considered for employment. During a concurrent record review and interview, on 10/11/24, at 9:25 a.m., with the Director of Staff Development (DSD), Licensed Vocational Nurse (LVN) 1's personnel file was reviewed. There was no indication LVN 1 had any reference checks performed. The DSD stated, We need at least two references. I have no idea where [LVN 1's] references are. During a concurrent record review and interview, on 10/11/24, at 11:55 a.m., with the DSD, LN 22's personnel file was reviewed. The file indicated LN 22 had just graduated nursing school and had no previous nursing experience. Instead of previous employment references, LN 22 had two personal references listed. There was no indication LN 22 had these personal reference checks performed. The DSD confirmed LN 22's two personal references were not checked and stated, I only check employment references but don't check personal references. During a review the facility document titled LVN Charge Nurse, undated, indicated, Job Summary: The charge nurse is to insure that effective, efficient and comprehensive resident care is provided as prescribed by the physician and as required by this facilities polices to no more than 64 residents and to evaluate the duty performance of the [Certified Nursing Assistants] under their charge. During a review of the facility Policy and Procedure (P&P) titled, Background Screening Investigations, dated 3/2019, the P&P indicated, Our facility conducts employment background screening checks, reference checks. on all applicants for positions with direct access to residents.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0945 (Tag F0945)

Could have caused harm · This affected 1 resident

Based on interview, and record review, the facility failed to implement an effective training program for infection control and prevention for two of three Licensed Nurses (Licensed Vocational Nurse 2...

Read full inspector narrative →
Based on interview, and record review, the facility failed to implement an effective training program for infection control and prevention for two of three Licensed Nurses (Licensed Vocational Nurse 22, and Registered Nurse, or RN 3), when LN 22 and RN 3 did not have documented training on hand hygiene and personal protective equipment (PPE, items such as gloves, gowns, and masks). This failure placed residents at a risk for potential spread of infection from the Licensed Nurses' lack of training on infection control. Findings: During a concurrent interview and record review on 10/11/2024 at 9:30 AM with Director of Staff and Development (DSD), Licensed Vocational Nurse (LN )22's employee record was reviewed. The employee record indicated, LN 22 did not have signatures indicating training on hand hygiene and personal protective equipment. DSD stated, It is blank, it was not done. During a concurrent interview and record review on 10/11/2024 at 11:55 AM with DSD, RN 3's employee record was reviewed. The employee record indicated, Registered Nurse (RN) 3 did not have signatures indicating training on hand hygiene and personal protective equipment. DSD stated, If not in their record, it is not done. During an interview on 10/11/12024 at 3:15 PM with Infection Preventionist (IP), IP stated, Hand Hygiene and PPE should be mandatory. IP stated she did not ensure that all staff received the training. During a review of the facility's Facility Assessment (FA), dated 9/2/24, the FA indicated, We provide the staff training/education and competencies that are necessary to provide the level and types of support and care needed for our resident population. The following training topics are part of our training program: Infection control - Includes as part of its infection prevention and control program mandatory training that includes the written standards, policies, and procedures for the program.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure three of seven sampled residents (Residents 55, 57, 59) were...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure three of seven sampled residents (Residents 55, 57, 59) were administered medications appropriately when: 1. Resident 55's oxycodone (controlled pain medication that has a potential for abuse and may also lead to physical or psychological dependence) order was changed from as needed (given to resident only if needed on scheduled time) to routine (given to resident around continuously on scheduled time) without clinical justification, with no side effect monitoring. 2. Resident 57's hydrocodone-acetaminophen (controlled pain medication that has a potential for abuse and may also lead to physical or psychological dependence) 5-325 mg (milligram- unit of measurement) order was changed with the addition of an additional hydrocodone-acetaminophen 5-325 mg order without clinical justification, with no side effecting monitoring. 3. Resident 59's tramadol (controlled pain medication that has a potential for abuse and may also lead to physical or psychological dependence) 50 mg order was changed from three times daily to four times daily without clinical justification, with no side effect monitoring. These failures had a potential for Residents 55, 57, and 59 to be administered controlled pain medications unnecessarily, and for the potential of medication interactions, adverse reactions including sedation, respiratory depression, and constipation. Findings: 1. During a review of Resident 55's admission Record (AR), dated 10/9/24, the AR indicated Resident 55 was admitted to the facility on [DATE] from an acute care hospital. During a review of Resident 55's Minimum Data Set (MDS-assessment to evaluate a person's health status, functional abilities and needs), dated 7/12/24, the MDS indicated, Resident 55 had a Brief Interview for Mental Status (BIMS- assessment for a person's ability to process and understand information) score of 0 for severe difficulty in learning, remembering, concentrating, or making decisions. During a review of Resident 55's Order Audit Report (OAR), dated 10/9/24, the OAR indicated physician orders for oxycodone 5 mg every 4 hours as needed for pain from 7/9/24 to 7/12/24, and oxycodone 10mg three times daily from 7/12/24 to 8/3/24, 8/7/24 to present. During a review of Resident 55's Medication Administration Record (MAR) dated 7/1/24 to 7/31/24, Resident 55's MAR indicated, Resident 55 was administered one oxycodone 5 mg tablet as needed on 7/11/24 at 1:00 a.m., 8:06 a.m., 5:45 p.m., 8:43 p.m. and on 7/12/24 at 4:27 a.m. for a total of 5 oxycodone 5mg tablets from 7/9/24 to 7/12/24, and 112 oxycodone 5 mg tablets from 7/12/24 to 7/31/24 routinely at 8:00 a.m., 12:00 noon, and 9:00 p.m. During an interview on 10/9/24 at 3:43 p.m. with Licensed Nurse (LN) 22, when asked about Resident 55, LN 22 stated Resident 55 did not speak English, but spoke with LN 22 because they spoke the same language. LN 22 stated Resident 55 did not complain about being in pain. During an interview on 10/10/24 at 11:38 a.m., with LN 22, when asked about the facility's process for destruction of controlled drugs, LN 22 stated controlled medications discontinued were removed from narcotic storage in medication cart and given to DON. During a concurrent interview and record review on 10/10/24 at 12:16 p.m. with Assistant Director of Nursing (ADON), Resident 55's clinical records were reviewed. ADON stated if a resident's pain was not managed with the current pain medication order, nursing staff can ask for a stronger pain medication. ADON stated if a resident was continuously requesting a pain medication ordered as needed, then nursing would request for a change from as needed to routine but not after 1 or 2 days of the medication being ordered. ADON acknowledged Resident 55's oxycodone order was changed from as needed to routine after 2 days of being ordered and 5 doses being administered. ADON was unable to provide documentation as to why Resident 55's oxycodone order was changed from as needed to routine by nursing staff. ADON stated the expectation was for nursing staff to document in progress note why the order was being changed, update the care plan and carry out the order. During a telephone interview on 10/10/24 at 2:50 p.m. with Medical Director (MD), MD stated it was unusual for him to prescribe an oxycodone as a routine order and did not recall changing Resident 55's oxycodone order from as needed to routine. During a interview and record review on 10/10/24 at 3:23 p.m. with Licensed Nurse Supervisor (LNS), Resident 55's clinical record was reviewed. LNS stated Patient 55 needed to be assessed as to whether the oxycodone as needed order was effective for pain management, but 48 hours was not enough time to assess and change oxycodone order from as needed to routine. LNS stated the expectation was for nursing staff to document communication with physician on the progress note, and care plan for pain. LNS was unable to provide an updated care plan for Resident 55's pain management, assessment for Resident 55's pain prior to change in oxycodone order from as need to routine, as well as communication with physician as to why oxycodone order was changed from as needed to routine. 2. During a review of Resident 57's AR, dated 10/9/24, the AR indicated Resident 57 was admitted to the facility on [DATE] from an acute care hospital. During a review of Resident 57's OAR, dated 10/9/24, the OAR indicated current physician orders for hydrocodone-acetaminophen 5-325 mg every 6 hours as needed for moderate pain from 6/26/24 to present, and hydrocodone-acetaminophen 5-325 mg three times daily from 7/4/24 to present. During a review of Resident 57's MAR, dated 6/1/24 to 6/30/24 and 7/1/24 to 7/31/24, Resident 57's MAR indicated Resident 57 was administered one hydrocodone-acetaminophen 5-325 mg tablet on 6/28/24 at 08:00 a.m., and on 6/30/24 at 8:35 a.m., 4:30 p.m. for a total of 3 hydrocodone-acetaminophen 5-325 mg tablets as needed from 6/26/24 to 7/4/24, and 84 tablets from 7/4/24 to 7/31/24. During an interview on 10/9/24 at 3:45 p.m., with LN 22, LN 22 stated Resident 57 was able to communicate but was developmentally delayed and did not complain about pain. During a concurrent interview and record review on 10/10/24 at 10:58 a.m., with ADON, Resident 57's clinical records were reviewed. A review of Resident 57's progress note dated 7/4/24 at 8:26 a.m., indicated, Notified md [doctor] via phone regarding resident's chronic pain, received order to make [hydrocodone-acetaminophen] 5-325 to routine to TID [three times daily]. Resident alert and oriented . During a review of Resident 57's clinical records including Resident 57's MDS, Section I for Active Diagnoses, dated 10/1/24, ADON was unable to find documentation for a diagnosis of chronic pain. ADON acknowledged Resident 57 did not have a history of chronic pain and stated it was not appropriate for nursing staff to obtain a routine order for hydrocodone-acetaminophen 5-325 mg three times daily for Resident 57, when Resident 57 had only requested and had been administered 3 doses of hydrocodone-acetaminophen 5-325 mg as needed. ADON stated, Resident 57's as needed hydrocodone-acetaminophen 5-325 mg order could indicate acute pain, and it was important not to give too much pain medication because of side effects like constipation and potential for resident to become addicted to medication. ADON was unable to provide documentation of a pain assessment for Resident 57 prior to addition of hydrocodone-acetaminophen routine order on 7/4/24. During a telephone interview on 10/10/24 at 2:50 p.m. with MD, MD stated he did not recall prescribing hydrocodone-acetaminophen 5-325 mg three times daily routinely for Resident 57. 3. During a review of Resident 59's AR, dated 10/9/24, the AR indicated Resident 59 was admitted to the facility on [DATE]. During a review of Resident 59's MDS dated [DATE], the MDS indicated, Resident 59 had a BIMS score of 0 for severe difficulty in learning, remembering, concentrating, or making decisions. During a review of Resident 59's OAR, dated 10/9/24, the OAR included physician orders for tramadol 50 mg every 6 hours as needed for moderate to severe pain from 4/9/24 to 9/5/24, tramadol 50 mg three times daily from 4/9/24 to 7/18/24, and tramadol 50 mg four times daily for 7/18/24 to present. During a review of Resident 59's MAR dated 7/1/24 to 7/31/24, Resident 59's MAR indicated Resident 59 was indicated one tramadol 50 mg tablet on 7/1/24 at 4:00 p.m., 7/3/24 at 4:00 p.m., 7/10/24 at 4:00 p.m., and 7/17/24 at 4:00 p.m., for a total of 4 tramadol 50 mg tablets as needed from 7/1/24 to 7/18/24. During a concurrent interview and record review on 10/10/24 at 12:42 p.m., with ADON, Resident 59's clinical records were reviewed. A review of Resident 59's progress note dated 7/18/24 at 4:59 p.m., indicated, Spoke with md [doctor] via phone resident continues to request prn tramadol around same time 4-6 pm. Notified md and asked if he can have it QID [four times daily] instead of TID [three times daily]. Resident in agreement. ADON acknowledged Resident 59 requested and was administered 4 doses of tramadol 50 mg as needed from 7/1/24 to 7/18/24. ADON stated that Resident 59's usage of tramadol 50 mg as needed order did not warrant a change of Resident 59's tramadol routine order from three times daily to four times daily. ADON was unable to provide documentation of a pain assessment for Resident 59 prior to change of tramadol routine order from three times daily to four times daily on 7/18/24. During an interview on 10/10/24 at 4:01 p.m., with DON, when asked about nursing staff progress note regarding Resident 57's change in hydrocodone orders, dated 7/4/24, and Resident 59's change in tramadol orders, dated 7/18/24, DON stated it was not appropriate for nursing staff to call physician for increased dosage of controlled pain medication. DON stated, If patient taking pain medication occasionally why, only put patient on routine [pain medication] if patient is complaining of pain all the time. DON stated if a resident was administered a controlled pain medication and they didn't need it, resident could overdose or become very sedated. DON stated the expectation was for nursing staff to also do a care plan for pain for the resident. During a concurrent interview and record review on 10/11/24 at 12:12 p.m. with DON, Residents 55, 57, and 59's care plan for pain, and MAR were reviewed. DON acknowledged Resident 57 did not have a pain management care plan, and Resident 55 and 59's care plan for pain was not updated after dosage increase in Resident 55's oxycodone on 7/12/24, and dosage increase in Resident 59's tramadol order on 7/18/24. DON also acknowledged Residents 55 and 59's pain care plans did not have treatment goals so nursing staff was unable to determine if residents were meeting their goals for pain treatment, and whether to increase or decrease Residents 55, 57 and 59's controlled pain medications. DON was unable to provide documentation for monitoring of Resident 55's oxycodone 5 mg, Resident 57's hydrocodone-acetaminophen 5-325 mg, and Resident 59's tramadol 50 mg administrations. DON stated if a patient developed side effect, nursing staff was expected to stop medication and notify physician. During a review of the facility's Policy and Procedure (P&P) titled, Pain Assessment and Management, revised October 2022, the P&P indicated, Assessing Pain . The resident's goals for pain management and his or her satisfaction with the current level of pain control . The pain management interventions are consistent with the resident's goals for treatment which are defined and documented in the care plan . When opioids are used for pain management, the resident is monitored for medication effectiveness, adverse effects, and potential overdose. Any resident who uses opioids for long-term management of chronic pain is at risk for opioid overdose . If the resident is prescribed opioid analgesics, monitor for the following side effects: a. tolerance, meaning more medication may be needed to achieve the same level of pain relief; b. physical dependence which causes symptoms of withdrawal when opioid medication is stopped, or a dose is held or missed c. increased sensitivity to pain d. constipation e. nausea, vomiting and dry mouth f. sleepiness, dizziness and/or confusion g. depression and h. itching and sweating . Upon completion of the pain assessment, the person conducting the assessment shall record the information obtained from the assessment in the resident's medical record.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Administration (Tag F0835)

Could have caused harm · This affected multiple residents

Based on interview and record review, the facility administration failed to ensure one of one sampled employee, Licensed Vocational Nurse (LVN) 1, did not work in the facility while he was suspended f...

Read full inspector narrative →
Based on interview and record review, the facility administration failed to ensure one of one sampled employee, Licensed Vocational Nurse (LVN) 1, did not work in the facility while he was suspended from employment and under investigation for drug diversion (theft of resident medications), when he returned to work in the facility with approximately 30 residents during one 12-hour shift. This failure had the potential for further drug diversion, evidence tampering, falsification of records, or other investigation interference. Findings: During a review of the Centers for Disease Control (CDC) website titled, Clinician Brief: Drug Diversion, dated 3/18/24, the CDC website indicated, Drug diversion happens when healthcare providers obtain or use prescription medicines illegally. Drug diversion puts patients at risk. Some healthcare providers steal prescription medicines or controlled substances, such as opioids [highly addictive, narcotic medications that can produce a powerful feeling of well-being, or a 'high', in the brain], for their own use. Addiction to opioids is a major driver of drug diversion. This behavior leads to unsafe situations like: An impaired healthcare provider delivering substandard care. During an interview on 10/10/24, at 11:34 a.m., with the Owner/Administrator (OA), the OA stated LVN 1 had been suspended from employment on 9/25/24 due to being suspected of drug diversion, including opioid and other addictive medications. The OA stated the Director of Nursing (DON) was tasked with investigating the possible drug diversion. The OA stated that while still suspended, the DON asked LVN 1 to return to work and provide orientation to a newly hired LVN (Licensed Nurse, or LN, 22), for a 12-hour shift, on 9/28/24. The OA stated, In my opinion, no, it was not ok for him to return to work while on suspension to shadow [LN 22]. He was still on suspension on 9/28/24, the investigation was ongoing. Not ok because when somebody is on suspension, we want to maintain employee suspension. During an interview on 10/10/24, at 12:22 p.m., with the DON, the DON stated she had told LVN 1 he was suspended on 9/26/24. The DON stated she was investigating the issue of drug diversion, which involved LVN 1. The DON stated she asked LVN 1 to come into work on 9/28/24, while the drug diversion investigation was still ongoing, to provide orientation to LN 22. The DON stated LVN 1 worked a 12-hour shift on 9/28/24. During an interview on 10/10/24, at 2:10 p.m., with LN 22, LN 22 stated she recalled working with LVN 1 on 9/28/24. LN 22 stated LN 1 worked with her for the entire 12-hour shift while she passed medications to about 30 residents. During an interview on 10/10/24, at 3:45 p.m. with the DON, the DON stated that medications are the property of the resident. The DON stated that drug diversion is theft because those medications belong to the resident, they are their property. During an interview on 10/11/24, at 10:45 a.m., with the OA, the OA stated the DON was suspended on 10/7/24, when he learned that the DON brought back LVN 1 to work, while suspended, on 9/28/24. The OA stated, I gave her specific instructions that [LVN 1] was not to be in the building while he was suspended. The OA stated that the DON asked him if she could bring LVN 1 back into the facility during the suspension to train LVN 22, and the OA stated, I told her no, because [LVN 1] is suspended, and he is not to come into work. I thought I made that clear. The OA stated he told the DON there were other nurses that could have provided orientation to LN 22, and, I told her I gave you specific instructions, and you still did it. It was insubordination. I didn't want [LVN 1] in the facility at all during the investigation, that was why [the DON was suspended]. During a review of the facility Policy and Procedure (P&P), titled, Abuse, Neglect, Exploitation, or Misappropriation - Reporting and Investigating, the P&P indicated, in part, All reports of resident abuse (including injury of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported . and thoroughly investigated by facility management. Any employee who has been accused of resident abuse is placed on leave with no resident contact until the investigation is complete.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to ensure two of two Licensed Nurses (Registered Nurse, or RN 3, and Licensed Nurse, or LN, 22) properly disinfected a glucomete...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to ensure two of two Licensed Nurses (Registered Nurse, or RN 3, and Licensed Nurse, or LN, 22) properly disinfected a glucometer (a handheld device used to measure how much sugar is in a drop of blood) after obtaining a blood sample from residents. This failure had the potential to spread bloodborne diseases via the glucometer to as many as nine other residents also receiving these blood tests. Findings: During a review of the website page for the Centers for Disease Control (CDC), titled, Considerations for Blood Glucose Monitoring and Insulin Administration, the website page indicated, Blood glucose meters [also known as glucometers] are portable devices that measure blood glucose levels and aid in diabetes [a chronic and serious disorder where glucose, a type of sugar, is poorly regulated in the blood] . management. Healthcare providers use these types of devices in a variety of clinical settings. Blood glucose meters can easily become contaminated during use. When used in healthcare or other group settings, germs and infections can spread if preventive measures are not in place. If blood glucose meters must be shared, the device should be cleaned and disinfected after every use, per the manufacturer's instructions, to prevent the spread of blood and infectious agents. Viruses like HIV, hepatitis B, and hepatitis C can spread in health care through contact with contaminated blood. Items that cause a cut or break in someone else's skin, like fingerstick blood specimens, can spread viruses in blood and cause new infections. Fingerstick devices . prick the skin to obtain drops of blood for testing. Reusing equipment like glucometers. is especially risky because germs in the blood can spread from one person to another. Viruses in blood can live on surfaces and spread even when blood is not visible. During an interview with Licensed Nurse (LN) 22, on 10/11/24, at 10:25 a.m., LN 22 stated she was assigned to administer medications to about half the residents in the facility. LN 22 stated there were four residents that needed a blood glucose fingerstick test performed at least once during her shift today. LN 22 stated she had been an employee of the facility for about one week and not received competency-based training on a glucometer. During an interview with Registered Nurse (RN) 3, on 10/11/24, at 10:28 a.m., RN 3 stated she was assigned to administer medications to about half the residents in the facility. RN 3 stated there were five residents that needed a blood glucose fingerstick test performed at least once during her shift today. RN 3 stated she has been an employee of the facility for about three months and had not received competency-based training on a glucometer. During a concurrent observation and interview on 10/11/24, at 11:16 a.m., RN 3 was noted performing a blood glucose fingerstick on Resident 90, at his bedside, using a brand name glucometer. After the test was performed, RN 3 brought the glucometer back to the medication cart and wiped the glucometer with [brand name] Disinfecting Wipes, for about 10 seconds. The [brand name] Disinfecting Wipes were dispensed from a cannister which gave no indication the product was useful or effective against bloodborne diseases. During a concurrent observation and interview on 10/11/24, at 11:30 a.m., LN 22 was noted performing a blood glucose fingerstick on Resident 57, at his bedside, using a brand name glucometer. After the test was performed, LN 22 brought the glucometer back to the medication cart and wiped the glucometer with a [brand name] Germicidal Disposable Wipe, for about 10 seconds. The [brand name] Germicidal Disposable Wipe was dispensed from a cannister that indicated effectiveness against bloodborne diseases and indicated, Disinfects in 2 minutes. LN 22 stated, I cleaned the glucometer machine for like 10 seconds. During an interview on 10/11/24, at 3 p.m., with the Infection Prevention Nurse (IPN), the IPN stated RN 3 should not have used the [brand name] Disinfecting Wipes to disinfect the glucometer, because that product is not approved for killing bloodborne germs. The IPN stated RN 3 should have used the [brand name] Germicidal Disposable Wipe to disinfect the glucometer as it is approved to kill bloodborne germs. The IPN stated both RN 3 and LN 22 should have wiped the glucometer with the [brand name] Germicidal Disposable Wipe for two minutes, as directed on the product cannister. During a review of the Technical Brief (TB) for the brand name glucometer, dated 10/23, the TB indicated, The meter should be cleaned and disinfected after use on each patient. The disinfecting procedure is needed to prevent the transmission of bloodborne pathogens. [The manufacturer] recommends using these wipes to clean and disinfect the [brand name] meter: [brand name] Germicidal Disposable Wipes[.] Select a wipe . and carefully review the manufacturer's instructions. During a review of the Technical Data Bulletin (TDB) for [brand name] germicidal disposable wipes, dated 2023, the TDB indicated the product is effective against bloodborne pathogens and organisms if exposed to the liquid in the wipes for two minutes.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0940 (Tag F0940)

Could have caused harm · This affected multiple residents

Based on interview and record review, the facility failed to ensure three of three nursing staff (Licensed Vocational Nurse 1, Licensed Nurse 22, and Registered Nurse 3) received essential competencie...

Read full inspector narrative →
Based on interview and record review, the facility failed to ensure three of three nursing staff (Licensed Vocational Nurse 1, Licensed Nurse 22, and Registered Nurse 3) received essential competencies were conducted on new staff hired by the facility. This failure had the potential for incompetent or untrained nursing staff to deliver care to residents. Findings: During a concurrent record review and interview, on 10/11/24, at 9:25 a.m., with the Director of Staff Development (DSD), Licensed Nurse (LN) 22's personnel file and training records was reviewed. The DSD stated he was responsible for overseeing and directing the orientation of new nursing staff. The DSD stated new nurses are to have two classroom days of orientation before they work the floor providing care to residents. The DSD stated LN 22 only had one day of classroom orientation before she was instructed by the Director of Nursing (DON) to go work on the floor on her second day. The DSD stated the DON made this decision as a shortcut and to start LN 22 working directly with residents as soon as possible. The DSD stated, the DON didn't ask him, but she needed a nurse on the floor. During a concurrent record review and interview, on 10/11/24, at 9:25 a.m., with DSD, Licensed Vocational Nurse (LVN) 1, LN 22, and RN 3's personnel file and training records was reviewed. The DSD verified there were no glucometer (a handheld device used to measure how much sugar is in a drop of blood, used to monitor and treat diabetes) competencies found in the records for LVN 1, LN 22, or RN 3. The DSD stated there were about eight to ten residents in the facility that require the use of the glucometer. During an interview on 10/11/24, at 11:25 a.m., with LN 22, LN 22 stated she did not receive competency-based training for the use of a glucometer. During an interview on 10/11/24, at 11:28 a.m., with RN 3, RN 3 stated she did not receive competency-based training for the use of a glucometer. During a concurrent record review and interview, on 10/11/24, at 9:25 a.m., with DSD, LVN 1, LN 22, and RN 3's personnel file and training records was reviewed. The DSD verified there were no medication administration competencies found in the records to indicated they were competent on administering medications to the facility's residents via the different methods and routes prescribed by their physician for LVN 1, LN 22 or RN 3. The DSD stated that nurses in the facility administer medications via the mouth; under the tongue; in the eye, ear, nose; on the skin; administer injections into the skin, fat tissue, and muscle; administer breathing treatments that are inhaled; administer medications administered via a tube surgically inserted into the stomach; and administer medications into the rectum. During a review of the facility's Facility Assessment (FA), dated 9/2/24, the FA indicated the facility had 64 available beds, and All our residents receive medication management. The FA indicated We provide the staff training/education and competencies that are necessary to provide the level and types of support and care needed for our resident population. The following training topics are part of our training program: Medication Administration. diabetic blood glucose testing.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0944 (Tag F0944)

Could have caused harm · This affected multiple residents

Based on interview and observation, the facility failed to have an effective QAPI (Quality Assurance and Performance Improvement) program when four of four sampled staff (Licensed Nurse 22, Certified ...

Read full inspector narrative →
Based on interview and observation, the facility failed to have an effective QAPI (Quality Assurance and Performance Improvement) program when four of four sampled staff (Licensed Nurse 22, Certified Nursing Assistant 1 and 2, and Registered Nurse Supervisor) were not aware of the facility's QAPI plan, and failed to have a tool for measuring Performance Improvement. This failure led to nursing staff being unable to verbalize an understanding of the facility's active performance improvement goals aimed at successfully implementing a program to improve resident safety. Findings: During an interview on 10/10/24, at 3:45 p.m., with Certified Nursing Assistant (CNA) 1, CNA 1 was not aware of the facility's QAPI program. CNA 1 stated, No, not heard of that. During an interview on 10/10/24 at 3:50 p.m., with CNA 2, CNA 2 was not aware of the facility's QAPI program. During an interview on 10/10/24 at 3:52 p.m., with Licensed Nurse (LN) 22, LN 22 was not aware of the facility's QAPI program. During an interview on 10/10/24, at 3:55 p.m., with the Registered Nurse Supervisor (LNS), the LNS knew what the QAPI acronym stood for but was unable to describe the facility's QAPI plan or PI measurement. During an observation on 10/10/24, at 3:57 p.m., of a facility bulletin board located near the nursing station, the bulletin board indicated QAPI in large capital letters; the words Performance Improvement fashioned into an arrow; the arrow pointed toward a 8.5 inch by 11 inch sheet of paper that indicated steps on how to reduce pressure ulcers (injuries that usually occur over the bony parts of the body, often due to immobility); and the words LETS WORK TOGETHER TO REDUCE OUR PRESSUE ULCERS BY 50% OVER THE NEXT QUARTER. During an interview on 10/11/24, at 2:30 p.m., with the Director of Nursing (DON), the DON stated the facility collects QAPI data for falls and wounds such as pressure ulcers but was unable to state what the Performance Improvement measurement tool was to improve pressure ulcers. QAPI P&P
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the right to be free from misappropriation of r...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the right to be free from misappropriation of resident property for eight of eleven residents (Resident 55, 57, 59, 67, 69, 71, 73, 75) when: 1. For Resident 67, a licensed nurse removed 41 alprazolam (a highly addictive medication used for generalized anxiety disorders, panic disorders and insomnia [inability to sleep]) tablets from the medication cart and did not administer the medication to the Resident or waste (discard) the medication in accordance with facility policy and procedure and nursing standards of practice for medication administration. 2. For Resident 59, a licensed nurse removed 25 alprazolam tablets from the medication cart and did not administer the medication to the Resident or waste the medication in accordance with facility policy and procedure and nursing standards of practice for medication administration. 3. For Resident 69, a licensed nurse removed 21 tramadol (a highly addictive medication used for moderate to severe pain, short-term pain relief) tablets from the medication cart and did not administer the medication to the Resident or waste the medication in accordance with facility policy and procedure and nursing standards of practice for medication administration. 4. For Resident 71, a licensed nurse removed 19 tramadol tablets from the medication cart and did not administer the medication to the Resident or waste the medication in accordance with facility policy and procedure and nursing standards of practice for medication administration. 5. For Resident 73, a licensed nurse removed 32 hydrocodone-acetaminophen (a highly addictive medication used for moderate to severe pain, short-term pain relief) tablets from the medication cart and did not administer the medication to the Resident or waste the medication in accordance with facility policy and procedure and nursing standards of practice for medication administration. 6. For Resident 75, a licensed nurse removed 112 oxycodone (a highly addictive medication used for moderate to severe pain, short-term pain relief) tablets from the medication cart and did not administer the medication to the Resident or waste the medication in accordance with facility policy and procedure and nursing standards of practice for medication administration. 7. For Resident 55, a licensed nurse removed 12 oxycodone (a highly addictive medication used for moderate to severe pain, short-term pain relief tablets from the medication cart and did not administer the medication to the resident or waste the medication in accordance with facility policy and procedure and nursing standards of practice for medication administration. 8. For Resident 57, a licensed nurse removed 8 hydrocodone-acetaminophen (a highly addictive medication used for moderate to severe pain, short-term pain relief) tablets from the medication cart and did not administer the medication to the resident, or waste the medication in accordance with facility policy and procedure and nursing standards of practice for medication administration. 9. For Resident 59, a licensed nurse removed 11 tramadol (a highly addictive medication used for moderate to severe pain, short-term pain relief) tablets from the medication cart and did not administer the medication to the resident, or waste the medication in accordance with facility policy and procedure and nursing standards of practice for medication administration These failures resulted in the potential harm of patients not receiving prescribed medications that are considered their property and possible injury or harm. These failures resulted in a system failure to reconcile controlled medications (The process of identifying the most accurate list of all medications that the patient is taking). Findings: 1. During a review of Resident 67's Face Sheet (a summary of important information regarding a patient which include patient identification, past medical history, insurance status, care providers, family contact information and other pertinent information), the face sheet indicated, Resident 67 was admitted to the facility on [DATE] with a diagnosis which included cerebral infarction (a stroke, where an area of the brain dies due to lack of oxygen and nutrients), anxiety disorder (a condition where a person has excessive and persistent feelings of fear, dread, and uneasiness) and bipolar disorder (a mental illness that causes extreme mood swings, along with changes in energy, sleep, thinking, and behavior). During a review of Resident 67's Minimum Data Set (MDS - a resident assessment tool used to identify resident cognitive and physical function) assessment dated [DATE], Resident 67's MDS assessment indicated Resident 67's Brief Interview for Mental Status (BIMS -assessment of cognitive status for memory and judgment) assessment score was 5 out of 15 (a score of 13-15 indicates cognitively intact, 08-12 indicates moderately impaired, and 00-07 indicates severe impairment). The BIMS assessment indicated Resident 67 was severely impaired. During a review of Resident 67's Electronic Medical Record (EMAR), dated 9/1/24 to 9/30/24, the EMAR indicated, .Schedule for Sep. 2024 . Start date: 9/10/24 at 8 a.m. [alprazolam-(a highly addictive medication used for generalized anxiety disorders, panic disorders and insomnia [inability to sleep]) Oral Tablet 0.25 mg(milligrams- unit of measurement) Give 2 tablets by mouth three times a day at 8 a.m., 12 p.m., and 4 p.m., for restlessness as evidenced by repetitive physical movements related to Anxiety Disorder . Start date: 7/22/24 to Discontinue date 9/9/24 at 7:06 p.m. [alprazolam] Oral Tablet 0.25 mg(milligrams- unit of measurement) Give 2 tablets by mouth three times a day at 8 a.m., 3 p.m., and 9 p.m., for restlessness as evidenced by repetitive physical movements related to Anxiety Disorder . The EMAR indicated 6 tablets were given every day by nurses in the month of September. During a concurrent interview and record review on 10/2/24 at 4:45 p.m., with the Consultant Pharmacist (CP), Resident 67's Alprazolam Inventory Count Sheet (ICS) 1-6, dated 9/4/24 to 9/28/24 was reviewed. The ICS indicated 9/7/24, 9/8/24, 9/14/24, 9/20/24, 9/21/24, 9/24/24 and 9/25/24 had alprazolam pulled from the blister pack that were not accounted for in the EMAR or wasted. The CP stated it appeared Licensed Vocational Nurse (LVN) 1 was the person that removed the alprazolam from the blister pack (individual pack of medication) and there was no record of waste nor administration to Resident 67. The CP stated he matched the signature on the inventory control sheet (ICS) to the EMAR so he knew LVN 1 was the nurse who was responsible for the missing medications. The CP stated LVN 1 appeared to be diverting (an attempt to obtain medications under false pretenses for illegal purpose of reselling the drugs to others) all of these medications. The CP stated the processes in place at the facility were not there to catch a determined thief. The CP stated this would be dangerous for Resident 67 in that their anxiety would not have been treated per the physician order. During a concurrent observation and interview on 10/2/24 at 7:15 p.m., with Resident 67 in his room, Resident 67 was lying in bed, awake. Resident 67 stated he was unaware that he took alprazolam for an anxiety diagnosis. During an interview on 10/3/24 at 10 a.m., with LVN 1, LVN 1 stated he had a lot of patients so he forgot to chart the controlled medications (medications whose use and distribution are tightly controlled because of their abuse potential or risk) in the EMAR. LVN 1 stated he had been working too much and just messed up. During an interview on 10/4/24 at 4:30 p.m., with the Owner/Acting Administrator/Interim Director of Nurses (same person-OA), the OA stated the expectation for nursing staff was to follow the physician orders for medication administration and document in the EMAR it was given. The OA stated for as needed (PRN) medication there should be supporting documentation on why the medication needs to be pulled and charted given in the EMAR. The OA stated that it appeared LVN 1 was deliberately taking the mediations and potentially forging signatures as reported by other staff. The OA stated this put residents at risk to have negative outcomes in terms of behaviors and pain not being controlled. During a concurrent interview and record review on 10/10/24 at 11:30 a.m., with the Assistant Director of Nursing (ADON), Resident 67's Alprazolam ICS 1-6, dated 9/4/24 to 9/28/24 was reviewed. The inventory count sheet (ICS) indicated, 42 alprazolam tablets in total were taken from the medication blister pack (a specific type of packaging used primarily for unit-dose packaging of medications and is stored in the nursing medication cart) and not given to Resident 67 per the EMAR, nor wasted on the ICS. The ADON stated there were a nurses initials that appear to be forged, dates that appear to be changed and multiple dates/times where duplicate doses of alprazolam's were taken out on a single day without being charted in the EMAR. During an interview on 10/10/24 at 3:45 p.m., with the Director of Nursing (DON), the DON stated the medications that were taken by LVN 1 per the ICS and not given to a resident or wasted, are the resident's property. The DON stated she would consider that theft because those medications belong to the individual resident. The DON stated the residents paid for it. During a concurrent interview and record review on 10/11/24 at 10 a.m., with Registered Nurse (RN) 2, RN 2 stated she was the nurse that gave the alprazolam to Resident 67 on 9/12/24, 9/13/24 and 9/14/24. RN 2 stated someone manipulated the date she wrote on the ICS 3. RN 2 stated there was a darker black pen that changed her dates from 9/13/24 to 9/12/24 and 9/13/24 to 9/14/24. RN 2 stated she already wrote the medication administration dates and times for 9/12/24 on ICS 2. RN 2 stated she did not make this date change and it was forged (make an illegal copy of something, especially to deceive people). During a review of Resident 67 Prescription Summary General [NAME] Information (GI), dated 9/4/24, the GI indicated, .Patient: [Resident 67] . Drug: Alprazolam . Quantity: 120 . Price $11.25 . Charge Account: [name of facility] . Price Type: Third party . Review of professional reference Diversion of Drugs Within Health Care Facilities, a Multiple-Victim Crime: Patterns of Diversion, Scope, Consequences, Detection, and Prevention, dated July 2012, (found at https://pmc.ncbi.nlm.nih.gov/articles/PMC3538481/) indicated, .healthcare workers who are diverting drugs from the health care facility workplace pose a risk to their patients, their employers, their co-workers, and themselves. It is essential that all health care institutions have a robust system in place to identify and investigate suspected diversion as rapidly and efficiently as possible and that they implement policies and procedures that enable a standardized and effective response to confirmed diversion. Drug diversion by healthcare workers violates the core value that the needs of the patient come first. Clearly, if we are to optimize our approach to inpatient drug diversion and its consequences, we must look at such diversion not as a victimless act but as a multiple-victim crime . 2. During a review of Resident 59's Face Sheet, the face sheet indicated, Resident 59 was admitted to the facility on [DATE] with a diagnosis which included cerebral infarction (a stroke, where an area of the brain dies due to lack of oxygen and nutrients), anxiety disorder (a condition where a person has excessive and persistent feelings of fear, dread, and uneasiness), major depressive disorder (a serious mental health condition that can affect how a person feels, thinks, and acts) and aphasia (a language disorder that makes it difficult to communicate effectively with others). During a review of Resident 59's Minimum Data Set assessment dated [DATE], Resident 59's MDS assessment indicated Resident 59's BIMS assessment score was 00 out of 15. The BIMS assessment indicated Resident 59 was severely impaired. During a review of Resident 59's Electronic Medical Record (EMAR), dated 9/1/24 to 9/30/24, the EMAR indicated, .Schedule for Sep. 2024 . Start date: 9/1/24 at 8 a.m. [alprazolam-(a highly addictive medication used for generalized anxiety disorders, panic disorders and insomnia [inability to sleep]) Oral Tablet 0.25 mg(milligrams- unit of measurement) Give 2 tablets by mouth two times a day at 8 a.m., and 4 p.m., for restlessness as evidenced by repetitive physical movements related to Anxiety Disorder .Start date: 8/11/24 11:30 a.m., to Discontinue date 10/1/24 at 5:11 p.m. [alprazolam] Oral Tablet 0.25 mg(milligrams- unit of measurement) Give 1 tablets by mouth every 6 hours as needed for restlessness as evidenced by repetitive physical movements related to Anxiety Disorder . Hours: PRN (as-needed) . The EMAR indicated 4 tablets were given every day by nurses in the month of September for the scheduled alprazolam and one tablet was given, 9/18/24 by Licensed Vocational Nurse (LVN) 1, for the PRN dose. During a review of Resident 59's Electronic Medical Record (EMAR), dated 8/1/24 to 8/31/24, the EMAR indicated, .Schedule for Aug. 2024 . Start date: 1/4/24 at 8 a.m. to Discontinue date 8/11/24 at 11:30 a.m., (alprazolam) Oral Tablet 0.25 mg . Give 1 tablet by mouth one time a day at 8 a.m., for restlessness as evidenced by repetitive physical movements related to Anxiety Disorder . Start date: 8/11/24 at 4 p.m. to Discontinue date 9/1/24 at 6:07 a.m., (alprazolam) Oral Tablet 0.25 mg . Give 1 tablet by mouth two times a day at 8 a.m. and 4 p.m., for restlessness as evidenced by repetitive physical movements related to Anxiety Disorder . Start date: 8/11/24 11:30 a.m., to Discontinue date 10/1/24 at 5:11 p.m. (alprazolam) Oral Tablet 0.25 mg . Give 1 tablets by mouth every 6 hours as needed for restlessness as evidenced by repetitive physical movements related to Anxiety Disorder . Hours: PRN (as-needed) . The EMAR indicated 1 tablet was given every day by nurses in the month of August for the scheduled alprazolam and one tablet was given as needed on 8/11/24, 8/12/24, 8/14/24, 8/15/24, 8/16/24, 8/19/24, 8/21/24, 8/22/24, 8/24/24 and 8/25/24 by LVN 1. During a concurrent interview and record review on 10/2/24 at 4:45 p.m., with the Consultant Pharmacist (CP), Resident 59's Alprazolam Inventory Count Sheet (ICS) 1-8, dated 7/9/24 to 10/3/24 was reviewed. The inventory control sheet (ICS) indicated 8/17/24, 8/18/24, 8/23/24, 8/25/24, 8/26/24, 8/27/24, 8/28/24, 9/14/24, 9/18/24, 9/21/24, 9/23/24, 9/24/24 and undated, alprazolam pulled from the blister pack that were not accounted for in the EMAR or wasted. The CP stated it appeared Licensed Vocational Nurse (LVN) 1 was the person that removed the alprazolam from the blister pack and there was no record of waste nor administration to Resident 59. The CP stated he matched the signature on the ICS to the EMAR so he knew LVN 1 was the nurse who was responsible for the missing medications. The CP stated LVN 1 appeared to be diverting all of these medications. The CP stated the processes in place at the facility were not there to catch a determined thief. The CP stated this would be dangerous for Resident 59 in that their anxiety would not have been treated per the physician order. During an observation on 10/2/24 at 6:40 p.m., in Resident 59's room, Resident 59 had only a blank stare and did not respond to any greeting or questions. During a concurrent interview and record review on 10/3/24 at 9:30 a.m., with the Assistant Director of Nursing (ADON), Resident 59's Alprazolam ICS 1-8, dated 7/9/24 to 10/3/24 was reviewed. The ICS indicated 25 alprazolam tablets in total were taken from the medication blister pack and not given to Resident 59 per the EMAR, nor wasted on the ICS. The ADON stated dates appear to be changed on 9/14/24 to 9/13/24 and multiple dates/times had more alprazolam's pulled from the blister pack than ordered. The ADON stated Resident 59 would not get the therapeutic effect of the medication as intended and this would be a patient safety issue. The ADON stated Resident 59 would not be stabilized without his intended medication. During an interview on 10/3/24 at 10 a.m., with Licensed Vocational Nurse (LVN) 1, LVN 1 stated he had a lot of patients so he forgot to chart the controlled medications (medications whose use and distribution are tightly controlled because of their abuse potential or risk) in the EMAR. LVN 1 stated he had been working too much and just messed up. During an interview on 10/4/24 at 4:30 p.m., with the Owner/Acting Administrator/Interim DON (same person-OA), the OA stated the expectation for nursing staff was to follow the physician orders for medication administration and document in the EMAR it was given. The OA stated for as needed (PRN) medication there should be supporting documentation on why the medication needs to be pulled, and charted given in the EMAR. The OA stated that it appeared LVN 1 was deliberately taking the medications and potentially forging signatures as reported by other staff. The OA stated this put residents at risk for negative outcomes in terms of behaviors and pain not being controlled. During an interview on 10/10/24 at 3:45 p.m., with the Director of Nursing (DON), the DON stated the medications that were taken by LVN 1 per the ICS and not given to the resident or wasted, are resident property. The DON stated she would consider that theft because those medications belong to the resident. The DON stated the residents paid for it. During a concurrent interview and record review on 10/11/24 at 10 a.m., with Registered Nurse (RN) 2, RN 2 stated she was the nurse that gave the alprazolam to Resident 59 on 9/12/24, 9/13/24 and 9/14/24. RN 2 stated someone manipulated the date she wrote on the ICS 6. RN 2 stated there was a darker black pen that changed her dates from 9/12 to 9/13. RN 2 stated she already wrote the medication administration dates and times for 9/14 on ICS 6. RN 2 stated she did not make this date change and it was forged again, just like [Resident 67]. RN 2 stated LVN 1 did not even work on 9/14/24 to her knowledge, so it would be impossible for him to give those medications to Resident 59 as he said he did on ICS 6. During a review of Time Card Report (TCR), dated 9/1/24 to 9/28/24, the TCR indicated, LVN 1 did not work on 9/14/24. Resident 67 Prescription Summary General [NAME] Information (GI) was requested on 10/10/24, but never received. Review of professional reference Diversion of Drugs Within Health Care Facilities, a Multiple-Victim Crime: Patterns of Diversion, Scope, Consequences, Detection, and Prevention, dated July 2012, (found at https://pmc.ncbi.nlm.nih.gov/articles/PMC3538481/) indicated, .healthcare workers who are diverting drugs from the health care facility workplace pose a risk to their patients, their employers, their co-workers, and themselves. It is essential that all health care institutions have a robust system in place to identify and investigate suspected diversion as rapidly and efficiently as possible and that they implement policies and procedures that enable a standardized and effective response to confirmed diversion. Drug diversion by healthcare workers violates the core value that the needs of the patient come first. Clearly, if we are to optimize our approach to inpatient drug diversion and its consequences, we must look at such diversion not as a victimless act but as a multiple-victim crime . 3. During a review of Resident 69's Face Sheet, the face sheet indicated, Resident 69 was admitted to the facility on [DATE] with diagnosis which included type 2 diabetes mellitus (a chronic group disease that occurs when the body can't regulate blood sugar levels), myocardial infarction (heart attack), and chronic pain (pain that persist beyond three months). During a review of Resident 69's Minimum Data Set assessment dated [DATE], Resident 69's MDS assessment indicated Resident 69's BIMS assessment score was 15 out of 15. The BIMS assessment indicated Resident 69 was cognitively intact. During a review of Resident 69's Electronic Medical Record (EMAR), dated 9/1/24 to 9/30/24, the EMAR indicated, .Schedule for Sep. 2024 . Start date: 8/13/24 at 11:45 a.m. Tramadol (a highly addictive medication used for moderate to severe pain, short-term pain relief) Oral Tablet 50 mg. Give 1 tablet by mouth every 8 hours as needed for moderate pain . for severe pain .related too Chronic Pain . Hours: PRN (as needed) . Pain Level (a tool that measures pain levels and helps doctors manage pain, 0 no pain to 10 the worst possible pain) . The EMAR indicated 1 tablet of tramadol was given to Resident 69 by LVN 1 on 9/2/24 at 6:50 a.m. During a concurrent interview and record review on 10/2/24 at 4:45 p.m., with the Consultant Pharmacist (CP), Resident 69's Tramadol Inventory Count Sheet (ICS) 1-3, dated 7/27/24 to 9/24/24 was reviewed. The ICS indicated 9/2/24, 9/9/24, 9/10/24, 9/11/24, 9/12/24, 9/19/24, 9/20/24, 9/21/24, 9/22/24 and 9/2424, tramadol was pulled from the blister pack that was not accounted for in the EMAR or wasted. The CP stated it appeared Licensed Vocational Nurse (LVN) 1 was the person that removed the tramadol from the blister pack and there was no record of waste nor administration to Resident 69. The CP stated he matched the signature on the ICS to the EMAR so he knew LVN 1 was the nurse who was responsible for the missing medications. The CP stated LVN 1 appeared to be diverting all of these medications. The CP stated the processes in place at the facility were not there to catch a determined thief. The CP stated this would be dangerous for Resident 69 in that their pain would not have been treated per the physician order. The CP stated LVN 1 did not have any pain assessments that would prompt removal of the as needed (PRN) pain medication. During a concurrent observation and interview on 10/2/24 at 6:55 p.m., with Resident 69 in his room, Resident 69 was lying in bed, awake. Resident 69 stated he always had some pain in his body and took [brand name for acetaminophen (pain medication)] for it, but never tramadol. Resident 69 stated he had not taken tramadol in years. During a concurrent interview and record review on 10/3/24 at 9:30 a.m., with the Assistant Director of Nursing (ADON), Resident 69's Tramadol ICS 1-3, dated 7/27/24 to 9/24/24 was reviewed. The ICS indicated 21 tramadol tablets in total were taken from the medication blister pack and not given to Resident 69 per the EMAR, nor wasted on the ICS. The ADON stated because the tramadol was never administered Resident 69 could have suffered in pain. During an interview on 10/3/24 at 10 a.m., with LVN 1, LVN 1 stated he had a lot of patients so he forgot to chart the controlled medications (medications whose use and distribution are tightly controlled because of their abuse potential or risk) in the EMAR. LVN 1 stated he had been working too much and just messed up. During an interview on 10/4/24 at 4:30 p.m., with the Owner/Acting Administrator/Interim DON (same person-OA), the OA stated the expectation for nursing staff was to follow the physician orders for medication administration and document in the EMAR it was given. The OA stated for PRN medication there should be supporting documentation on why the medication needs to be pulled and charted given in the EMAR. The OA stated that it appeared LVN 1 was deliberately taking the medications and potentially forging signatures as reported by other staff. The OA stated this put residents at risk to have negative outcomes in terms of behaviors and pain not being controlled. During an interview on 10/10/24 at 3:45 p.m., with the Director of Nursing (DON), the DON stated the medications that were taken by LVN 1 per the inventory control sheets (ICS) and not given to the resident or wasted, are resident property. The DON stated she would consider that theft because those medications belong to the resident. The DON stated the residents paid for it. During a review of Resident 69 Prescription Summary General [NAME] Information (GI), dated 7/26/24, the GI indicated, .Patient: [Resident 69] . Drug: Tramadol 50 mg . Quantity: 90 . Acquisition Cost: $2.23 . Charge Account: [facility name and insurance information] . Review of professional reference Diversion of Drugs Within Health Care Facilities, a Multiple-Victim Crime: Patterns of Diversion, Scope, Consequences, Detection, and Prevention, dated July 2012, (found at https://pmc.ncbi.nlm.nih.gov/articles/PMC3538481/) indicated, .healthcare workers who are diverting drugs from the health care facility workplace pose a risk to their patients, their employers, their co-workers, and themselves. It is essential that all health care institutions have a robust system in place to identify and investigate suspected diversion as rapidly and efficiently as possible and that they implement policies and procedures that enable a standardized and effective response to confirmed diversion. Drug diversion by healthcare workers violates the core value that the needs of the patient come first. Clearly, if we are to optimize our approach to inpatient drug diversion and its consequences, we must look at such diversion not as a victimless act but as a multiple-victim crime . 4. During a review of Resident 71's Face Sheet, the face sheet indicated, Resident 71 was admitted to the facility on [DATE] with diagnosis which included chronic obstructive pulmonary disease (a lung disease that causes breathing problems by damaging the lungs and narrowing the airway), Alzheimer's disease (a brain disorder that slowly destroys memory and thinking skills, and eventually the ability to perform simple tasks) and fibromyalgia (a chronic condition that causes widespread pain and tenderness in the body, along with other symptoms). During a review of Resident 71's Minimum Data Set assessment dated [DATE], Resident 71's MDS assessment indicated Resident 71's BIMS assessment score was 10 out of 15. The BIMS assessment indicated Resident 71's cognition was moderately impaired. During a review of Resident 71's Electronic Medical Record (EMAR), dated 9/1/24 to 9/30/24, the EMAR indicated, .Schedule for Sep. 2024 . Start date: 8/6/24 at 2 p.m. tramadol (a highly addictive medication used for moderate to severe pain, short-term pain relief) Oral Tablet 50 mg. Give 1 tablet by mouth every 8 hours as needed for pain . Hours: PRN . Pain Level . The EMAR indicated 1 tablet given by Licensed Vocational Nurse (LVN) 1 on 9/19/24 at 1:20 p.m. for a pain level of 7. During a concurrent interview and record review on 10/2/24 at 4:45 p.m., with the Consultant Pharmacist (CP), Resident 71's Tramadol Inventory Count Sheet (ICS), dated 8/14/24 to 9/24/24 was reviewed. The ICS indicated 8/14/24, 8/20/24, 8/21/24, 8/26/24, 9/2/24, 9/9/24, 9/10/24, 9/11/24, 9/12/24, 9/19/24, 9/21/24, 9/22/24 and 9/24/24, tramadol was pulled from the blister pack that was not accounted for in the EMAR or wasted. The CP stated it appeared Licensed Vocational Nurse (LVN) 1 was the person that removed the tramadol (from 9/1/24 moving forward) from the blister pack and there was no record of waste nor administration to Resident 71. The CP stated he matched the signature on the ICS to the EMAR so he knew LVN 1 was the nurse who was responsible for the missing medications. The CP stated LVN 1 appeared to be diverting all of these medications. The CP stated the processes in place at the facility were not there to catch a determined thief. The CP stated this would be dangerous for Resident 71 in that their pain would not have been treated per the physician order. The CP stated LVN 1 did not have any pain assessments that would prompt removal of the as needed (PRN) pain medication. During a concurrent observation and interview on 10/2/24 at 6:55 p.m., with Resident 71 in the hallway, Resident 71 sat her in wheelchair with her hands shaking. Resident 71 stated she always had some pain in her body and took gabapentin (medication used to treat nerve pain) for it, but never tramadol. Resident 71 stated she had never taken tramadol to her knowledge. During a concurrent interview and record review on 10/3/24 at 9:30 a.m., with the Assistant Director of Nursing (ADON), Resident 71's Tramadol ICS, dated 8/14/24 to 9/24/24 was reviewed. The inventory control sheet (ICS) indicated 19 tramadol tablets in total were taken from the medication blister pack and not given to Resident 71 per the EMAR, nor wasted on the ICS. The ADON stated because the tramadol was not administered Resident 71 could have suffered in pain. During an interview on 10/3/24 at 10 a.m., with Licensed Vocational Nurse (LVN) 1, LVN 1 stated he had a lot of patients so he forgot to chart the controlled medications (medications whose use and distribution are tightly controlled because of their abuse potential or risk) in the EMAR. LVN 1 stated he had been working too much and just messed up. During an interview on 10/4/24 at 4:30 p.m., with the Owner/Acting Administrator/Interim DON (same person-OA), the OA stated the expectation for nursing staff was to follow the physician orders for medication administration and document in the EMAR it was given. The OA stated for PRN medication there should be supporting documentation on why the medication needed to be pulled and charted given in the EMAR. The OA stated that it appeared LVN 1 was deliberately taking the medications and potentially forging signatures as reported by other staff. The OA stated this put residents at risk to have negative outcomes in terms of behaviors and pain not being controlled. During an interview on 10/10/24 at 3:45 p.m., with the Director of Nursing (DON), the DON stated the medications that were taken by LVN 1 per the inventory control sheet (ICS) and not given to the resident or wasted, are resident property. The DON stated she would consider that theft because those medications belong to the resident. The DON stated the residents paid for it. During a review of Resident 71 Prescription Summary General [NAME] Information (GI), dated 8/13/24, the GI indicated, .Patient: [Resident 71] . Drug: Tramadol 50 mg . Quantity: 30 . Acquisition Cost: $.70 . Charge Account: [name of facility] MED . Review of professional reference Diversion of Drugs Within Health Care Facilities, a Multiple-Victim Crime: Patterns of Diversion, Scope, Consequences, Detection, and Prevention, dated July 2012, (found at https://pmc.ncbi.nlm.nih.gov/articles/PMC3538481/) indicated, .healthcare workers who are diverting drugs from the health care facility workplace pose a risk to their patients, their employers, their co-workers, and themselves. It is essential that all health care institutions have a robust system in place to identify and investigate suspected diversion as rapidly and efficiently as p[TRUNCATED]
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure: 1. An adequate system for maintaining control...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure: 1. An adequate system for maintaining controlled drugs (substances that have an accepted medical use and have a potential for abuse and may also lead to physical or psychological dependence) records when facility was unable to provide record account for Resident 63's hydrocodone/acetaminophen (pain medication) 5-325 mg (milligram- unit of measurement), maintenance of records for stored controlled drugs awaiting destruction, maintenance of records for controlled drugs used from the facility's e-kit (emergency kit containing medications for facility use when patient specific medication not available from 7/2024 to 10/2024, and used e-kit was not replenished in accordance with facility policy and procedure. 2. Destruction of controlled drugs not accordance with facility policy and procedure. 3. An adequate system for the Director of Nursing (DON) to reconcile controlled drugs periodically in the facility. These failures resulted in drug diversion of controlled medications in the facility and have the potential to not meet the needs of the residents in the facility. Findings: 1a. During a review of Resident 63's Progress Notes (PN- a document that provides nursing notes regarding resident) dated 6/9/24 to 7/10/24, the PN indicated, Resident 63 was admitted to the facility on [DATE] with diagnosis including contracture (tightening and stiffening) of right upper arm muscle. The PN dated 7/5/24 at 3:38 a.m. indicated 9 tablets of hydrocodone-acetaminophen 5-325 mg were received during admission and stored in the facility's medication cart. The pharmacy medication delivery log, dated 7/6/24, indicated 28 hydrocodone-acetaminophen 5-325 mg tablets for Resident 63 were delivered to the facility. Resident 63's Medication Administration Record (MAR) dated 7/1/24 to 7/31/24, indicated an order for hydrocodone-acetaminophen 5-325 mg, 1 tablet by mouth twice daily starting 7/5/24 at 08:00 a.m. and hydrocodone-acetaminophen 5-325 mg, 1 tablet by mouth every 4 hours as needed for severe pain 7-10, starting 7/5/24 at 3:30 a.m. Resident 63's MAR indicated Resident 63 was administered 1 hydrocodone-acetaminophen 5-325 mg tablet on 7/5/24 and 7/6/24 at 08:00a.m., 8:00 p.m., and 7/7/24 at 8:00 a.m., at total of 5 tablets. During a review of Resident 63's PN dated 7/7/24 at 9:54 a.m., the PN indicated Resident 63 was discharged from the facility with all medications. During an interview on 10/10/24 at 11:45 a.m., with Assistant Director of Nursing (ADON), ADON stated Resident 63's 32 tablets of hydrocodone-acetaminophen 5-325 mg should have gone with Resident 63 upon discharge. ADON stated the facility did not have a record of transfer for Resident 63's 32 tablets of hydrocodone-acetaminophen 5-325 mg. ADON acknowledged the facility should have records for all controlled drugs and there was no way of knowing what happened with Resident 63's tablets. During an interview on 10/10/24 at 3:05 p.m., with DON, DON was unable to provide documentation for Resident 63's 32 hydrocodone-acetaminophen 5-325 mg tablets. DON acknowledged the facility did not have a record of Resident 63's 32 hydrocodone-acetaminophen 5-325 mg tablets, and stated nursing staff was expected to keep accurate records for controls. DON stated it was important to have record of controlled drugs so facility can reconcile and so that medications will not be in the wrong hands of anyone. During an interview on 10/11/24 at 10:11 a.m., with Consultant Pharmacist (CP), CP stated the expectation was for the facility to have a record and documentation of the controlled drug leaving facility or destroyed. CP stated it was important because the facility is responsible for what controlled medication came in and out of the facility. During a review of the facility's Policy and Procedure (P&P) titled, Medication Storage in the Facility- Controlled Medication Storage, dated August 2014, the P&P indicated, Controlled medications are not surrendered to anyone, including the resident's physician, other than releasing controlled medications for a resident on pass or therapeutic leave, to a resident or responsible party upon discharge from the facility . in exchange for a receipt documenting the transaction. 1b. During an interview on 10/10/24 at 11:38 a.m., with Licensed Nurse (LN) 23, when asked about the facility's process for destruction of controlled drugs, LN 23 stated controlled medications discontinued were removed from narcotic storage in medication cart and given to DON. During an observation and interview on 10/10/24 at 3:05 p.m. with DON, controlled medications were observed to be stored in locked cabinet in DON's office. DON stated for disposition of controlled medications, nursing staff and DON signed count sheet attached to medication count and stored in the cabinet. DON would log in medication and sign with CP when CP came to facility to destroy controlled medications. During an interview on 10/11/24 at 11:11 a.m., with CP, CP stated when doing destruction of controlled medications at the facility, DON would create log sheet for disposition as they did the destruction. CP stated the controlled drug count sheet is signed by giving nurse and DON to verify numbers of tablets. CP acknowledged the facility did not have a record of controlled medications stored awaiting disposition, and that the disposition log being used was inadequate to accurately track controlled drug medications and quantity of tablets given to DON for storage. During an interview on 10/11/24 at 12:05 p.m., with DON, DON stated she had given key to cabinet stored with controlled medications awaiting disposition, to nursing staff. DON acknowledged there was no way to know if someone took controlled medication from cabinet since there was no log of the controlled medications stored. During a review of the facility's P&P titled, Medication Storage in the Facility- Controlled Medication Storage, dated August 2014, the P&P indicated, The director of nursing in conjunction with consultant pharmacist or designee routinely monitors controlled medication storage, records, and expiration dates during medication storage inspection. 1c. During a review of the pharmacy's e-kit content list provided by the pharmacy, the pharmacy's narcotic (controlled drug) e-kit indicated the following pain medications: 8 hydromorphone 2 mg tablets, 8 methadone 5 mg tablets, 4 0.5-ml (milliliter- unit of measurement) morphine 10 mg/0.5 ml oral syringe, 8 hydrocodone-acetaminophen 5-325 mg, 8 oxycontin 10 mg tablets, 8 hydrocodone-acetaminophen 10-325 mg tablets, 8 oxycodone-acetaminophen 5-325 mg tablets, 8 oxycodone-acetaminophen 10-325 mg tablets, 8 morphine extended release 15 mg tablets, and 8 oxycodone 5 mg tablets. The pharmacy's oral e-kit included the following controlled medications: 4 acetaminophen-codeine #3 tablets (pain medication), 8 alprazolam 0.5 mg tablets (anti-anxiety medication), 3 temazepam 7.5 mg tablets (anti-anxiety medication, 4 zolpidem 5 mg tablets (medication for sleep). During an interview on 10/9/24 at 4:00 p.m., with LN 22, LN 22 stated in order to use the e-kit, nursing staff was expected to look at medication order and call pharmacy for a pin. Nursing staff was expected to write down the pin, open the e-kit, note it in the nursing progress note, fill out the form provided in the e-kit, leave yellow copy in e-kit, fax a copy to the pharmacy and put white copy in DON's box. During an interview on 10/10/24 at 11:34 a.m., with LN 23, LN 23 stated in order to use the e-kit, nursing staff was expected to call the pharmacy and get approval e-kit number only if the nurse did not have the medication on hand. LN 23 stated nursing staff was expected to document form in e-kit box, white and yellow, keep one copy, fax it to pharmacy and leave other copy in e-kit box. During an observation on 10/10/24 at 3:27 p.m., 1 narcotic e-kit and 1 oral e-kit at nursing station 1 and 1 narcotic e-kit and 1 oral e-kit at nursing station 2. During a review of the pharmacy e-kit dispense log history, undated, the pharmacy e-kit dispense log history indicated the pharmacy delivered 4 oral e-kits on 7/31/24, 9/9/24, 9/12/24, 9/26/24 and 3 narcotic e-kits on 7/19/24, 9/9/24, 9/26/24 to the facility's station 1; 4 oral e-kits on 8/12/24, 9/9/24, 9/12/24, 9/26/24 and 3 narcotic e-kits on 7/19/24, 9/9/24, 9/26/24 to the facility's station 2. During an interview and record review on 10/11/24 at 10:14 a.m., with DON, e-kit log dated 9/21/24 provided by the pharmacy was reviewed. When asked about the e-kit log records, DON was unable to provide e-kit usage records between the months of 7/2024 to 10/2024. DON stated when nursing staff opened an e-kit, the expectation was to inform pharmacy, get approval, have another nurse check medication, complete form provided in e-kit with a 2-nurse signature, and call for replacement of e-kit immediately. DON acknowledged the process was not done by nursing staff and stated the documentation should have been placed in the e-kit binder. DON stated it was important to track controlled drugs used from the e-kit so record is available. During a review of the e-kit log dated 9/21/24, the e-kit log indicated 1 hydrocodone-acetaminophen 5-325 mg was taken out of station 1's narcotic e-kit for a resident's use on 9/21/24. DON acknowledged station 1's e-kit was not replaced immediately and was replaced on 9/26/24. During an interview on 10/11/24 at 11:09 a.m., with CP, CP stated the expectation was for nursing staff to document every medication taken from the e-kit. CP stated it was important for billing, inventory tracking, narcotic control policy, and to detect, deter, and prevent drug diversion. CP stated nursing staff was expected to call pharmacy prior to opening e-kit to get authorization, document authorization on e-kit log, medication name and quantity, fax refill tag to pharmacy to get e-kit replaced within 72 hours from when e-kit is opened. CP acknowledged e-kit used on 9/21/24 at station 1 was not replaced within 72 hours. CP stated if the e-kit is not replaced within 72 hours, another resident may need medication that may have been depleted, lowering the chance of providing medication that may be needed in emergency situation. During a review of the e-kit pharmacy log form, undated, the e-kit pharmacy log form instructions indicated, call order into pharmacy, fill out all appropriate areas in log (date, time ordered, patient name, drug name and strength, directions, quantity, physician, pharmacist approved, time given, nurse name and signature, when completed, place top copy on pharmacy log clipboard, return yellow copy to pharmacy in emergency kit. Retain white copy for 3 years. During a review of the facility's P&P titled, Medication Ordering and Receiving from Pharmacy- Emergency Pharmacy Service and Emergency Kits, dated August 2014, the P&P indicated, When an emergency or state dose of a medication is needed, the nurse unlocks the container and removes the required medication. After removing the medication, complete the emergency e-kit slip and re-seal the emergency supply. An entry is made in the emergency logbook containing all required information . A record of the name, dose of the drug administered, name of the patient, date, time of administration, and signature of the person administering the dose shall be recorded in the emergency logbook . If exchanging kits, the used sealed kits are replaced with the new sealed kits within 72 hours of opening 2. During an interview on 10/10/24 at 11:31 a.m., with LN 23, when asked about destruction of controlled medications, LN 23 stated destruction of controlled medications refused by residents was witnessed and signed by another nurse. LN 23 stated the controlled medication was destroyed by dissolving the tablet in water and dumped in the medication bin. During an interview on 10/10/24 at 12:13 p.m., with ADON, ADON stated destruction of controlled medications was done by two nurses witnessing destruction and signing controlled medication count sheet. ADON stated a drug buster (medication disposal system deactivates and contains the active ingredients in non-hazardous medications) was supposed to be at each cart so nursing staff can use to dispose controlled medication, and that it had been ordered. ADON acknowledged staff was dissolving controlled medication in water and stated it was not an appropriate method to destroy controlled medications. During an interview on 10/10/24 at 3:53 p.m., with DON, DON stated destruction of controlled medications was done by two nurses witnessing destruction and signing controlled medication count sheet. DON stated nursing staff had been dissolving controlled pills in water and putting in blue bin, but it was supposed to be mixed with drug buster. DON stated if controlled medications were not properly destroy, someone could have access to medication. During an interview on 10/11/24 at 11:26 a.m. with CP, CP stated it was not appropriate to dissolve controlled medications in water. During a review of the facility's P&P titled, Discarding and Destroying Medications, dated October 2014, the P&P indicated, Destruction of a controlled substance must render it non-retrievable, meaning that the process permanently alters the physical or chemical properties of the substance so that it is no longer available or usable, and can be illegally diverted. 3. During an interview on 10/10/24 at 3:46 p.m. with DON, when asked about the process for periodic reconciliation of controlled medications, DON stated incoming and outgoing nursing staff was expected to sign the narcotic count sheet at change of shift. DON acknowledged the facility did not have a process for periodic reconciliation in place and stated she had never encountered diversion, and this was a big learning process for her. During a review of the facility's P&P titled, Medication Storage in the Facility- Controlled Medication Storage, dated August 2014, the P&P indicated, The director of nursing in conjunction with consultant pharmacist or designee routinely monitors controlled medication storage, records, and expiration dates during medication storage inspection.
Sept 2024 17 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents were treated with dignity and respect...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents were treated with dignity and respect for one of four sampled residents (Resident 15) when Certified Nurse Assistant (CNA) 9 did not provide privacy while providing personal hygiene care to Resident 15. This failure resulted in Resident 15 not being provided with respect and dignity while receiving care. Findings: During an observation on 9/12/24 at 9:30 a.m. in the hallway outside Resident 15's room, the door was open and Resident 15 was lying in bed, his buttocks were uncovered, exposed and visible from the hallway to visitors, staff and other residents. Certified Nursing Assistant (CNA) 9 was standing on the side of the bed providing personal hygiene care to Resident 15, the privacy curtain was not drawn past the foot of Resident 15's bed. During a review of Resident 15's admission Record, dated 9/11/24, the admission Record indicated, Resident 15 was admitted to the facility on [DATE] with diagnoses which included unspecified dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities) and psychosis (group of symptoms that cause a person to lose touch with reality). During a review of Resident 15's Minimum Data Set (MDS- an assessment tool used to identify resident cognitive[pertaining to reasoning, memory and judgement] and physical functional level), assessment dated [DATE], indicated Resident 15's Brief Interview for Mental Status (BIMS-screening tool used in nursing home to assess cognition) assessment score was 12 out of 15 (0-15 scale [0-6 severe cognitive deficit, 7-12 moderate cognitive deficit, 13-15 no cognitive deficit]) indicating Resident 15 had moderate cognitive deficit. During an interview on 9/12/24 at 9:43 a.m. with CNA 9, CNA 9 stated the privacy curtain to cover Resident 15 used during personal hygiene care was stuck at the foot of the bed. CNA 9 stated she could not use the privacy curtain and thought she closed the door for privacy. CNA 9 stated she should have made sure the door was closed so she could provide Resident 15 his privacy. During an interview on 9/12/24 at 2:13 p.m. with the Director of Staff Development (DSD), the DSD stated CNA 9 should have made sure Resident 15 was covered, curtains and doors were closed before she provided care to Resident 15. DSD stated, .It is a dignity and privacy issue, other residents, staff and visitors are always walking by and could see what was going on inside the room . DSD stated CNA 9 should have made sure she closed the door knowing the privacy curtain was not working. During an interview on 9/13/24 at 10:05 a.m. with CNA 10, she stated providing privacy to residents was very important because it is one of their rights and must be respected. CNA 10 stated staff needed to make sure privacy curtains are drawn and doors closed when providing care to residents. During an interview on 9/13/24 at 2:15 p.m. with the Director of Nursing (DON), the DON stated, . Residents have rights and one of those rights is to have privacy . DON stated her expectation was for staff to provide privacy when providing care to residents. DON stated the CNA 9 should have made sure she covered Resident 15 and made sure the door was closed when she knew privacy curtain was not working. DON stated residents, staff and visitors are always walking by and did not have to see what was going on inside the room. During a review of facility's policy and procedure (P&P) titled, Resident Rights. dated 12/16, the P&P indicated, .a dignified existence; be treated with respect, kindness and dignity .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one of seven residents (Resident 19) was free from abuse and...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one of seven residents (Resident 19) was free from abuse and neglect when Resident 19 did not receive the supplies he requested to conduct suprapubic catheter (a hollow flexible tube surgically inserted below the belly button used to drain urine from the bladder) care. This failure resulted in Resident 19 soiling himself with urine. Findings: During a review of Resident 19's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 9/12/24, the AR indicated, Resident 19 was admitted on [DATE] to the facility. Resident 19 had the following diagnoses: quadriplegia (partial or total loss of use of all four limbs and torso), neuromuscular dysfunction of bladder (a condition which affects bladder control due to damage to the nervous system), and depression (mood disorder which causes extreme sadness). During a review of Resident 19's Minimum Data Set (MDS- resident assessment tool which indicates physical and cognitive abilities), dated 6/4/24, the MDS indicated a Brief Interview for Mental Status (BIMS-an assessment of cognitive function) score of 15 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 19 had no cognitive impairment. During a review of Resident 19's Order Summary Report, dated 9/12/24, indicated, . resident is able to change his own suprapubic catheter tube monthly/PRN (as needed) with licensed staff supervision or assistance when needed . During a review of Resident 19's care plan, dated 9/13/24, the care plan indicated, . [Resident 19] prefers to change his own suprapubic catheter due to his desire for independence . approved by the urologist (a medical doctor specializing in conditions that affect the urinary tract) . During a concurrent observation and interview on 9/11/24 at 4:41 p.m. with Resident 19 near the nurse's station, Resident 19 was seen in his wheelchair with his pants soiled with urine. Resident 19 stated he had asked staff members to provide the supplies to change his suprapubic catheter. Resident 19 stated he had alerted three staff members and none of them gave him his supplies. During an interview on 9/11/24 at 4:55 p.m. with licensed vocational nurse (LVN) 1, LVN 1 stated Resident 19 had asked for supplies to change his suprapubic catheter, but she forgot to give them to him. LVN 1 stated Resident 19 should have received his supplies when he requested them since he is independent and can do a lot of his own care himself. During an interview on 9/12/24 at 3:26 p.m. with the infection preventionist (IP), the IP stated Resident 19 should have been provided the supplies he needed to change his catheter. The IP stated if Resident 19's urine was not released it could have backed up into his bladder and kidneys and caused an infection. During an interview on 9/13/24 at 9:53 a.m. with certified nursing assistant 1 (CNA), CNA 1 stated Resident 19 did not need much help when it came to his care. CNA 1 stated Resident 19 was very independent and did a lot of things on his own. CNA 1 stated Resident 19 was alert and oriented and was capable of making all his need known. CNA 1 stated there was no reason for staff to neglect him. During an interview on 9/13/24 at 10:08 a.m. with registered nurse (RN) 1, RN 1 stated Resident 19 was very independent, he knew how to care for his own catheter, and he knows when there are problems happening to his catheter. RN 1 stated Resident 19 was a very clean person because he lets staff know when he needs help, and he was always on top of his care. RN 1 stated staff members should not have neglected Resident 19 and staff should have provided Resident 19 the supplies to change his catheter when he requested them. RN 1 stated Resident 19 may have been embarrassed when he was covered with urine because it was not normal for him to be soiled with urine, he was very independent and clean. During an interview on 9/13/24 at 10:36 a.m. with the assistant director of nursing (ADON), the ADON stated he was present when Resident 19 came to the nurse's station soiled with urine. The ADON stated Resident 19 was upset he had been neglected by the staff members he requested his items from. The ADON stated Resident 19 was a very independent and aware. The ADON stated the staff should have provided the supplies Resident 19 needed when he requested them. During an interview on 9/13/24 at 1:38 p.m. with the director of staff development (DSD), the DSD stated Resident 19 had been upset because he was soiled with urine as a result of staff neglecting to help him when he asked. The DSD stated Resident 19 was very independent and doesn't need much help which caused him to be upset when no one helped him. The DSD stated all the staff members Resident 19 approached for help should have assisted him immediately. During a review of the facility's policy and procedure (P&P) titled, Resident Rights, dated 12/16, indicated, .1. Federal and state laws guarantee certain basic rights to all residents of the facility. These rights include the resident's right to: a. a dignified existence b. be treated with respect, kindness, and dignity; c. be free from abuse, neglect During a review of the facility's P&P titled, Suprapubic Catheter Care, dated 10/10, indicated, . should the resident indicate his or her bladder is full or that he or she needs to void, report it immediately to your supervisor .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Transfer Notice (Tag F0623)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to notify the Long Term Care Ombudsman office (LTC-Ombudsman, a reside...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to notify the Long Term Care Ombudsman office (LTC-Ombudsman, a resident advocacy agency) of transfer to the hospital for one of four sampled residents (Resident 26) when the facility failed to send a copy of Resident 26's transfer notification to the local LTC-Ombudsman office. This failure resulted in the LTC-Ombudsman not aware of Resident 26's emergency transfer to an acute care facility for treatment on 5/24/24. Findings: During a review of Resident 26's admission Record (AR, documents containing resident demographic information and medical diagnosis), dated 9/12/24, the AR indicated Resident 26 was admitted to the facility on [DATE] with diagnoses which included hydronephrosis (a condition that occurs when urine builds up in the kidney, causing it to swell and stretch), infection (invasion and growth of germs in the body) due to nephrostomy (a surgical procedure that creates an opening in the kidney to drain urine or for other purposes) , and diabetes mellitus (condition where the body has trouble controlling blood sugar levels). During a review of Resident 26's Minimum Data Set (MDS, an assessment tool which indicates physical, medical, and cognitive abilities), dated 7/4/24, the MDS indicated Resident 26's Brief Interview for Mental Status (BIMS) score was six out of 15 which indicated Resident 26 had severe cognitive impairment (0-7 indicated severe cognitive impairment - [memory loss, poor decision making-skills], 8-12 moderate cognitive impairment, 13-15 cognitively intact). During a concurrent interview and record review on 9/11/24 at 3:07 p.m. with Licensed Vocational Nurse (LVN) 1, Resident 26's, Transfer Form, dated 5/24/24 was reviewed. The hospital transfer stated Resident 26 was transferred to the hospital for a urinary tract infection (infection that occurs when bacteria enter the urinary tract and cause irritation or swelling) on 5/24/24. LVN 1 stated only the responsible party and the doctor were notified. LVN 1 stated she was not aware the LTC-Ombudsman needed to be notified of hospital transfers. During an interview on 9/11/24 at 03:47 p.m. with the director of staff development (DSD), the DSD stated he was unaware of the need to notify the LTC-Ombudsman for hospital transfers. During an interview on 9/13/24 at 10:36 a.m. with the director of nursing (DON), the DON stated the LTC-Ombudsman should have been notified of Resident 26's transfer to the hospital. The DON stated the LTC-Ombudsman should have been notified because the ombudsman was there to help the residents in case issues arise. During a review of Professional reference titled, CMS Issues Clarification of Notice Requirements to Long-Term Care Ombudsman when Resident is transferred or discharged from Long-Term Care Facility dated 7/24/17, (found at https://hallrender.com/2017/07/24/cms-issues-clarification-of-notice-requirements-to-long-term-care-ombudsman-when-resident-is-transferred-or-discharged -from-long-term-care-facility-review-of-practices-policies-and-procedur/) indicated . On May 12, 2017, the Survey and Certification Group at Centers for Medicare and Medicaid Services (CMS) issued a memorandum, Implementation Issues, Long-Term Care Regulatory Changes . Clarification of Notice before Transfer or Discharge Requirements clarifying the requirements of the Final Rule regarding the timing for providing notice to the State Long-Term Care Ombudsman in the event a resident is transferred or discharged from the long-term care facility. Facilities must immediately review and revise their discharge and transfer notice practices, policies and procedures . Emergency Transfers, when a resident is temporarily transferred on an emergency basis to an acute care facility, notice of the transfer may be provided to the resident and resident representative as soon as practicable . Copies of notices for emergency transfers must also still be sent to the Ombudsman .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

MDS Data Transmission (Tag F0640)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to meet the required timelines for encoding, completion and transmission of Minimum Data Set assessments (MDS-evaluation of cognition, care ne...

Read full inspector narrative →
Based on interview and record review, the facility failed to meet the required timelines for encoding, completion and transmission of Minimum Data Set assessments (MDS-evaluation of cognition, care needs and functional abilities) for one of four sampled residents (Resident 58) when Minimum Data Set Nurse (MDSN) did not complete or transmit discharge MDS assessment for Resident 58. This deficient practice resulted in the potential harm of Resident 58's needs upon discharge going unmet. Findings: During a concurrent interview and record review on 9/12/24 at 9:07 a.m. with the Minimum Data Set Nurse (MDSN), the MDSN reviewed the MDS assessment and submission for Resident 58. The MDSN stated the last assessment for Resident 58 was dated 4/11/24 and it was a quarterly assessment. The MDSN stated Resident 58 was discharged to home on 5/1/24. The MDSN did not find a completed and transmitted MDS discharge assessment tracking for Resident 58 when Resident 58 was discharged to home on 5/1/24. The MDSN stated there should have been a discharge assessment opened and submitted when Resident 58 was discharged home but there was not. The MDSN stated, . I barely started as MDS at that time and did not review MDS schedules . I am not even aware until now there was no discharge assessment opened and submitted . The MDSN stated she follows RAI manual. During an interview on 9/13/24 at 2:35 p.m. with the Director of Nursing (DON), the DON stated the MDSN is new and was not sure if MDSN was already working in the facility at the time Resident 58 was discharged to home. The DON stated there should have been an assessment completed and transmitted when Resident 58 was discharged home. The DON stated the MDSN should have reviewed all MDS assessments and was responsible in making sure all assessments are opened and transmitted on a timely basis. During an interview on 9/13/24 at 3:40 p.m. with the Administrator (ADM), the ADM stated the MDSN is responsible in making sure all MDS assessments were complete and transmitted timely. The ADM stated her expectation was for all MDS assessments complete and accurate. During a review of facility's policy and procedure (P&P) titled, MDS Completion and Submission Timeframes, dated 10/23, the P&P indicated, . Our facility will conduct and submit resident assessments in accordance with current federal and state submission timeframes . 1. The assessment coordinator or designee is responsible for ensuring that resident assessments are submitted . in accordance with current federal and state guideline. 2. Timeframes for completion and submission of assessments is based on the current requirements published .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to re-evaluate and document current condition for Level I...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to re-evaluate and document current condition for Level I Preadmission screening and Resident Review (PASARR-a federal requirement to ensure residents with mental disorder or intellectual disorder or intellectual disabilities are not inappropriately placed in a nursing home) for one of four sampled residents (Resident 15). This failure had the potential for Resident 15 to not receive the appropriate services related to his mental disorder, intellectual disabilities or other related cognitive impairment. Findings: During an observation on 9/9/24 at 8:15 a.m. in Resident 15's room, Resident 15 was sitting up in bed eating breakfast from breakfast tray placed on top of over the bed table placed across the bed. Resident 15 was appropriately dressed and did not answer any questions asked. During a review of Resident 15's admission Record, dated 9/11/24, the admission Record indicated, Resident 15 was admitted to the facility on [DATE] with diagnoses which included unspecified dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities) psychosis (group of symptoms that cause a person to lose touch with reality), depression (persistent low mood or loss of interest in activities) and anxiety (intense, excessive, and persistent worry and fear about everyday situations). During a review of Resident 15's Order Summary Report, (OSR) dated 9/11/24, the OSR indicated, .Monitor depressive behavior m/b [manifested by] tearfulness every shift related to MAJOR DEPRESSIVE DISORDER . [medication used to treat depression] Oral Tablet 10 MG[milligram-unit of measurement](Paroxetine HCl [hydrochloride])Give 1 [one] tablet by mouth one time a day . During a review of Resident 15's Minimum Data Set (MDS- an assessment tool used to identify resident cognitive[pertaining to reasoning, memory and judgement] and physical functional level), assessment dated [DATE], indicated Resident 15's Brief Interview for Mental Status (BIMS-screening tool used in nursing home to assess cognition) assessment score was 12 out of 15 (0-15 scale [0-6 severe cognitive deficit, 7-12 moderate cognitive deficit, 13-15 no cognitive deficit]) indicating Resident 15 had moderate cognitive deficit. During an interview on 9/12/24 at 2:44 p.m. with Business Office Manager (BOM), BOM stated she started working four days ago and working part time as BOM. BOM stated she only goes in the facility in the afternoon after she was done from her other job. BOM stated the only thing she knows about PASARR was the general acute care hospital (GACH) sends a copy to the admitting facility when resident is a new admit. BOM stated the facility updates a PASARR when there is a change in condition. During an interview on 9/13/24 at 10:10 a.m. with the Assistant Director of Nursing (ADON), the ADON stated he had only been working in the facility for six weeks. The ADON stated he was not sure who was responsible in completing PASARR assessment in the facility. ADON stated he only knew GACH completes a PASARR assessment before discharging resident and send a copy to the facility. The ADON stated facility completes the PASARR when resident was admitted from home and if there was a change in condition. During a concurrent interview and record review on 9/13/24 at 2:30 p.m. with the Director of Nursing (DON), Resident 15's Level l PASARR dated 4/1/10 was reviewed. Resident 15's PASARR Level l indicated negative, Resident 15 has no diagnosis of mental disorder. DON stated Resident 15 has been prescribed psychotropic medications since admitted in the facility. DON stated Resident 15 has diagnosis of anxiety, depression, dementia and psychosis. DON stated the BOM was responsible in completing PASARR but since the BOM is only working part time and was not familiar with PASARR. DON stated the facility do not currently have a designated person completing PASARR. During an interview on 9/13/24 at 3:15 p.m. with the Administrator (ADM), the ADM stated the facility do not have a designated person to complete PASARR. The ADM stated her expectation moving forward was to train people to complete the PASARR assessment. The ADM stated PASARR was very important to ensure residents with mental health conditions or illness are referred out in order to receive special treatments needed. During a review of facility's policy and procedure (P&P) titled, admission Criteria dated 3/19, the P&P indicated, . All new admission and readmission are screened for mental disorders (MD) intellectual disabilities (ID) or releated disorders (RD) per the Medicaid Pre-admission Screening and Resident Review (PASARR) process . During a review of professional reference titled, Medicaid-certified Skilled Nursing Facilities' (SNFs) Preadmission Screening and Resident Review (PASARR) responsibilities, dated 8/30/23, the SNFs PASARR indicated, .The SNF is required to initiate a Resident Review [RR] be completing Level I Screening when there is a significant change in condition relating to the individual's SMI [serious mental illness] and/or ID[intellectual disability]/DD[developmental disability]/RC[related condition] . The SNF must initiate the RR as a Level I Screening within 72 hours of identification of a significant change in condition or identification of variance between the MDS and Level I screening.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0700 (Tag F0700)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to assess one of seven residents (Resident 59) for risk of entrapment (caught, trapped, or entangled in the space in or about th...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to assess one of seven residents (Resident 59) for risk of entrapment (caught, trapped, or entangled in the space in or about the bed and side rail) from bed rails (adjustable metal or rigid plastic bars that attach to the bed), obtain informed consent (form signed by resident or family explaining the risks of side rail use), obtain physician order with indication for use, and create care plans prior to the use of bed rails when Resident 59 had his right bed rail raised up. These failures had the potential to place Resident 59 at risk for decreased freedom of movement, entrapment and/or injury. Findings: During a review of Resident 59's Minimum Data Set (MDS- a resident assessment tool used to identify cognitive (mental processes) and physical functional level assessment, dated 8/14/24, indicated Resident 59's Brief Interview for Mental Status (BIMS - screening tool used to assess resident cognitive level) score was 11 out of 15 indicating Resident 59 had moderate cognitive impairment (0-7 indicated severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 cognitively intact). During a concurrent observation and interview on 9/9/24 at 9:19 a.m. with Resident 59 in Resident 59's room, Resident 59 had his right side rail raised. Resident 59 stated he used the side rail to reposition himself. During a concurrent observation and interview on 9/9/24 at 9:51 a.m. with certified nursing assistant (CNA) 3 in Resident 59's room, Resident 59 was lying in bed with his right side rail raised. CNA 3 stated Resident 59 liked to use the side rail to place his urinal there and to help him move. During an observation on 9/10/24 at 12:30 p.m. in Resident 59's room, Resident 59 was lying in bed and had his right side rail raised. During an observation on 9/11/24 at 9:18 a.m. in Resident 59's room, Resident 59 was lying in bed and had his right side rail raised. During an interview on 9/12/24 at 11:34 a.m. with CNA 2, CNA 2 stated Resident 59 used his right side rail for mobility and to help him reposition. CNA 2 stated staff were aware there needed to be a physician's order before any resident could use side rails. CNA 2 stated obtaining physician orders was needed prior to using side rails so staff were aware of the reason a resident needed to use them and to ensure the resident remained safe from improper use. During a concurrent interview and record review on 9/12/24 at 1:47 p.m. with Licensed Vocational Nurse (LVN) 2, Resident 59's clinical record, undated, was reviewed. The clinical record indicated there was no physician's orders, no care planning, no safety evaluation, and no consents obtained for the use of side rails. LVN 2 stated Resident 59 should not have been using siderails unless physician's orders, care planning, safety evaluation, and consents were put in place. LVN 2 stated it was important to do all the required forms for side rails because it was for resident safety. During a concurrent observation and interview on 9/12/24 at 2:25 p.m. with LVN 2 in Resident 59's room, Resident 59's right side rail was raised. LVN 2 stated staff should have confirmed, care planning, safety assessment, consents, and physician's orders were in place before raising Resident 59's side rail. During an interview on 9/13/24 at 10:18 a.m. with the Minimum Data Set Coordinator (MDSC), the MDSC stated Resident 59 did not use any side rails when he was admitted . The MDSC stated staff members should have noticed he was using a side rail and ensured a physician order was in place for the use of the side rail. During an interview on 9/13/24 at 11:12 a.m. with the Director of Nursing (DON), the DON stated all residents needed a physician's order, care planning, safety evaluation, and consents prior to using side rails. During a review of the facility's policy and procedure titled, Bed Safety and Bed Rails, dated 8/22, indicated, . the use of bed rails is prohibited unless the criteria for use of bed rails have been met .3. bed frames, mattresses and bed rails are checked for compatibility and size prior to use . bed rail and matters will leave no gap wide enough to entrap a resident's head or body . the use of bed rails or side rails (including temporarily raising the side rails for episodic use during care) is prohibited, unless the criteria for use of bed rails have been met, including attempts to user alternatives, interdisciplinary evaluation , resident assessment and informed consent .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to provide acetylsalicylic acid 325 mg (ASA-a medication that reduces pain, fever, inflammation, and blood clots [mg-milligrams a...

Read full inspector narrative →
Based on observation, interview and record review, the facility failed to provide acetylsalicylic acid 325 mg (ASA-a medication that reduces pain, fever, inflammation, and blood clots [mg-milligrams a unit of measurement]) for one of one sampled resident (Resident 1) who has an order for acetylsalicylic acid 325 mg when the facility ran out of the medication. This failure cause Resident 1 to miss a scheduled dose of medication ordered to prevent blood clots (gel like clump of blood that can form inside the veins and restrict blood flow) . Findings: During a concurrent observation and interview on 9/11/24 at 8:17 a.m. with (Licensed Vocational Nurse) LVN 2, in front of Resident 1's room, Resident 1's acetylsalicylic acid 325 mg was missing. LVN 2 stated the medication was not available. During an interview on 9/11/24 at 8:36 a.m. with the (Director of Nursing) DON the DON stated, the (Associate Director of Nursing) ADON was sent to get the medication from a local pharmacy. During an interview on 9/11/24 at 4:27 p.m. with the Skilled Nursing Pharmacy Consultant (SN PC) the SN PC stated, re-ordering of house supply medications was the responsibility of the facility specifically the nurses. The PC states, once nurses see the medications running low, they should have ordered before running out. The PC states, aspirin is used as a blood thinner to prevent a clotting stroke (blood clot is a mass of blood blocks the flow of blood and oxygen to the brain). During an interview on 9/11/24 at 4:38 p.m. with the ADON, the ADON stated, either the ADON or RN (Registered Nurse) supervisor is the one responsible for ordering the over-the-counter medications for the facility supply. The ADON stated, when nurses see that medications are running low, they should notify either the RN Supervisor, ADON, or DON. The ADON stated, one full bottle of a medication should always be available before the supply runs out. The ADON stated, if the aspirin ran out, there could have been a potential for Resident 1 to develop a blood clot. The ADON stated, if a resident does not receive medication because they were not available that is not following the current treatment plan of for the resident. During a review of Resident 1's Medication Administration Record (MAR), dated 9/11/2024, the MAR indicated, [acetylsalicylic acid] EC Tablet Delayed Release 325 MG . Give 1 tablet by mouth one time a day related to OCCLUSION (block) AND STENOSIS (narrowing) OF UNSPECIFIED CEREBRAL ARTERY (arteries that supply blood to the brain ). During a review of the facility's policy and procedure titled, Medication and Treatment Orders dated 2001, indicated, Drugs .must be refilled must reordered from the issuing pharmacy not less than three (3) days prior to the last dosage being administered to ensure that refills are readily available.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Room Equipment (Tag F0908)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility failed to maintain a low air loss mattress (LAL- a special mattress designed...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility failed to maintain a low air loss mattress (LAL- a special mattress designed to distribute the patient's body weight over a broad surface area and help prevent skin breakdown) cover sheet in intact for one of three sampled residents (Resident 39) when the LAL mattress cover was torn where Resident 39 rested his head. This failure had the potential to cause the LAL mattress to not function properly and lead the resident to develop skin breakdown. Findings: During a review of Resident 39's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 9/13/24, the AR indicated Resident 39 was admitted to the facility on [DATE]. Resident 39 was admitted with the following diagnoses: diabetes mellitus (a condition that happens because of a problem in the way the body uses sugar as a fuel), quadriplegia (a condition which causes partial or total loss of function in all four limbs and the torso), and pressure ulcer of sacral region (a wound that develops when prolonged pressure is applied to the bottom of the back). During an observation and interview on 9/9/24 at 9:18 a.m. next to Resident 39's bed, Resident 39's LAL mattress cover sheet had a tear where the resident would rest his head. During a concurrent observation and interview on 9/9/24 at 9:27 a.m. with certified nursing assistant (CNA) 3 next to Resident 39's bed, Resident 39's LAL mattress cover sheet had a tear where the resident would rest his head. CNA 3 stated the sheet looked like it had a lot of wear and tear. CNA 3 stated Resident 39 needed the LAL mattress because he has had skin problems in the past. CNA 3 stated if the LAL mattress sheet had a tear it may not function properly. During an interview on 9/12/24 at 11:34 A.M. with CNA 2, CNA 2 stated Resident 39 had a LAL mattress because he used to have a wound and the mattress helped prevent it from coming back. CNA 1 stated the LAL mattress cover should not have had a tear on it because it could affect how the LAL mattress functions. CNA 1 stated if the LAL mattress does not function properly Resident 39 may have skin breakdown occur again. During an interview on 9/12/24 at 1:38 p.m. with licensed vocational nurse (LVN) 2 LVN 2 stated Resident 39 used a LAL mattress because he had a wound in the past and it helped prevent it from forming again. LVN 2 stated the LAL cover sheet should not have been torn because it could have prevented the LAL mattress from working as intended and caused Resident 39 to retain moisture and develop a pressure ulcer. LVN 2 stated staff should have replaced the LAL cover sheet as soon as they saw it ripped. During an interview on 9/12/24 at 3:26 p.m. with the infection preventionist (IP), the IP stated, Resident 39 should not have had his LAL mattress cover ripped. The IP stated a ripped LAL mattress cover affected the ability for staff to properly clean the cover. During an interview on 9/13/24 at 10:36 a.m. with the director of nursing (DON), the DON stated having the cover of the LAL mattress torn could have affected the integrity of the mattress. The DON stated the mattress would not be able to function as intended and having a tear on the cover could make the cover difficult to clean. During an interview on 9/13/24 at 1:38 p.m. with the director of staff development (DSD), the DSD stated Resident 39's LAL mattress cover should have been replaced when staff noticed it was torn. The DSD stated it was important to replace the cover because continued use may have damaged it further and caused the LAL mattress to not function properly. During a review of the facility's policy and procedure titled, Bed Safety, dated 8/22, , indicated . 1. The resident's sleeping environment is evaluated by the interdisciplinary teen . 8. Any worn or malfunctioning bed system components are repaired or replaced using components that meet manufacturer specifications .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure a comprehensive, person-centered care plan (a p...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure a comprehensive, person-centered care plan (a plan that provides direction for individualized care of the resident) was developed and implemented to meet the identified needs for two of 10 sampled residents (Residents' 53 and 51) when: 1. Resident 53 did not have a care plan for apixaban (anticoagulant - prevent blood clots from forming). This failure put Resident 53 at risk for harm by not identifying and monitoring for harmful side effects. 2. Resident 51 did not have a care plan for Enhanced Barrier Precaution (EBP-set of infection control practices that uses gowns and gloves during high contact care of residents in nursing homes) status. This failure placed Resident 51 at a potential risk for her needs to go unmet while under enhanced barrier precaution. Findings: 1. During a review of Resident 53's admission Record (AR), (a document containing pertinent resident profile information) dated 9/15/24, the AR indicated, Resident 53 was admitted to the facility on [DATE], with diagnoses which included End Stage Renal Disease (ESRD - the final, permanent stage of chronic kidney disease, where kidney function has declined to the point that the kidneys can no longer function on their own), Acute Pulmonary Edema (a build up fluid in the lungs that makes it hard to breathe), Atrial Fibrillation (AFIB - irregular heartbeat that occurs when the heart's upper chambers beat abnormally fast and out of sync with the lower chambers of the heart), and Depression (a mental health condition characterized by a persistent low mood and loss of interest in activities). During a review of Resident 53's Minimum Data Set (MDS-a resident assessment tool used to identify resident cognitive, physical abilities and needs) assessment dated [DATE], the MDS assessment indicated Resident 53's Brief Interview for Mental Status (BIMS-screening tool used to assess resident cognition status) 0-15 scale (0-6 severe cognitive deficit, 7-12 moderate cognitive deficit, 13-15 no cognitive deficit) assessment score was 5 out of 15 which indicated Resident 53 had severe cognitive deficit. During a review of Resident 53's Order Summary Report (OSP), (a report of all orders for resident while in facility), dated 9/13/24, the OSP indicated Resident 53 had an order for apixaban 5 mg tablet twice per day to treat AFIB. During a concurrent interview and record review on 9/12/24 at 1:30 p.m. with Licensed Vocational Nurse (LVN) 4, LVN 4 stated, she looked through Resident 53's Electronic Medical Record (EMR) dated 9/12/24 was reviewed. The EMT was unable to locate a care plan for Resident 53's apixaban an anticoagulant medication to prevent blood clots from forming. LVN 4 stated, a care plan is required for all residents taking anticoagulants. During a concurrent interview and record review on 9/12/24 at 2:00 p.m. with the Minimum Data Set (MDS), Resident 53's EMR dated 9/12/24 was reviewed. The MDS stated she was unable to find a care plan in Resident 53's EMR. The MDS stated, per facility policy, when an anticoagulant is prescribed an anticoagulant a care plan to monitor for possible life-threatening side effects. During an interview on 9/12/24 at 2:57 p.m. with the Director of Nurses (DON), the DON stated, Resident 53 does not have an anticoagulant care plan. Resident should have a care plan to monitor for adverse reactions. During an interview on 9/13/24 at 4:59 p.m. with the Administrator (ADM), the ADM stated, . anticoagulants need to have a care plan, the care plan provides staff instructions to care for residents . During a review of the facility's policy and procedure (P&P), titled Resident Participation - Assessment Care Plans dated 2001, indicated, .Resident assessments are begun on the first day of admission . a comprehensive care is developed within seven (7) days of completing the resident assessment . Findings: 2. During a concurrent observation and interview on 9/9/24 at 8:18 a.m. Resident 51 was observed lying in a bariatric bed, appropriately dressed and covered. Resident 51 stated she was new in the facility and used to live at home. Resident 51 stated she did not have any complaints, staff are helping her with all her Activities of Daily Living (ADL-tasks people perform on a daily basis to care for themselves) needs. During a review of Resident 51's admission Record, dated 9/11/24, the admission Record indicated, Resident 51 was admitted to the facility on [DATE] with diagnoses which included heart failure, morbid (extreme) obesity and osteoarthritis (chronic[long lasting] condition that breakdown cartilage and bone in the joints causing pain, stiffness, and swelling). During a review of Resident 51's Minimum Data Set (MDS- an assessment tool used to identify resident cognitive[pertaining to reasoning, memory and judgement] and physical functional level), assessment dated [DATE], indicated Resident 51's Brief Interview for Mental Status (BIMS-screening tool used in nursing home to assess cognition) assessment score was 13 out of 15 (0-15 scale [0-6 severe cognitive deficit, 7-12 moderate cognitive deficit, 13-15 no cognitive deficit]) indicating Resident 51 had no cognitive deficit. During a concurrent interview and record review on 9/11/24 at 1:40 p.m. with the Infection Preventionist (IP), the IP reviewed Resident 51's clinical record and stated Resident 51 was placed on EBP since admission. The IP stated she placed Resident 51 on EBP because of skin issues. The IP stated she did not find a care plan for EBP and there should have been. The IP stated she was responsible in ensuring a care plan was initiated to direct staff on how to care for Resident 51. During an interview on 9/12/24 at 11:35 a.m. with Registered Nurse Supervisor (RNS), RNS stated the IP was responsible in creating a care plan for all infection control issues including EBP. RNS stated care plans are important because it directs the nursing staff on how to take care of residents. During an interview on 9/13/24 at 2:05 p.m. with the Director of Nursing (DON), the DON stated care plans are the responsibilities of all licensed nursing staff. DON stated IP was responsible in ensuring there was a care plan initiated for all infection control issues including EBP. DON stated her expectation was to make sure care plans was initiated and individualized to each resident's needs. During a review of facility\s policy and procedure (P&P) titled, Resident Participation-Assessment/Care Plans, dated 2/21, the P&P indicated, . A comprehensive care plan is developed within seven (7) days .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a review of Residents 44's admission record (AR- a document which provides resident contact details, a brief medical h...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a review of Residents 44's admission record (AR- a document which provides resident contact details, a brief medical history level of functioning, preferences, and wishes), dated 9/12/24, the AR indicated Resident 44's admitting diagnoses included the following: hemiplegia (a condition which causes partial or complete weakness or inability to move on one side of the body), epilepsy (a condition characterized by a sudden, uncontrolled burst of electrical activity in the brain which can cause uncontrolled body movements), anxiety disorder(a feeling of fear, and uneasiness). During an observation on 9/9/24 at 9:57 a.m. in Resident 44's room, Resident 44 had his left and right bedrails raised with no padding on either rail. During an observation on 9/11/24 at 10:48 a.m. in Resident 44's room, Resident 44 had his left and right bedrails raised with no padding on either rail. During a concurrent observation and interview on 9/11/24 at 3:03 p.m. with Certified Nursing Assistant (CNA) 4 in Resident 44's room, Resident 44 had his left and right bedrails raised with no padding on either rail. CNA 4 stated Resident 44 should have had his bedrails padded if it was ordered. CNA 4 stated it was important to follow orders for padded rails because Resident 44 may have hurt himself if he had a seizure (condition characterized by sudden and uncontrolled movements) or if he moved his arms and legs around a lot. During a concurrent observation and interview on 9/12/24 at 9:40 a.m. CNA 5 in Resident 44's room, Resident 44 had his left and right bedrails raised with no padding on either rail. CNA 5 stated Resident 44 should have had padding on his side rail. CNA 5 stated padding the side rail was important in order to protect Resident 44 if he moved his limbs and hit the rail. During an interview on 9/12/24 at 11:34 a.m. with CNA 2, CNA 2 stated Resident 44 had padded side rails in the past. CNA 2 stated Resident 44 needed to have his side rails padded at all times. CNA 2 stated if there was a doctor's order for padded side rails than staff needed to follow it. CNA 2 stated nurses were supposed to let CNAs know when resident bedrails needed to be padded. CNA 2 stated other CNAs were also supposed to pass down any information regarding bedrails during shift change report. CNA 2 stated as soon as a CNA or nurse noticed there was no padding on the siderails they should have reported it to a nurse. CNA 2 stated it was important to ensure the bedrails were padded because if Resident 44 moved his arms and legs excessively he could have hurt himself on the unpadded side rails. During a concurrent interview and record review on 9/12 24 at 1:38 p.m. with Licensed Vocational Nurse (LVN) (2) , Resident 44's 'Order Summary Report, dated 9/12/24, was reviewed. The Order Summary Report indicated, . Resident [44] to have full padded side rails [on both sides] for safety [related to] seizure condition. Side rails to be up when resident is in bed and may be released during [activities of daily living] . LVN 2 stated Resident 44 needed to have his bedrails padded. LVN 2 stated bedrail orders were communicated to the other nurses during report. LVN 2 stated bedrail orders were communicated to CNAs by nurses and when there was an new order for a resident. LVN 2 stated if his bedrails were not padded and Resident 44 had a seizure he could have hurt himself. During an interview on 9/13/24 at 11:12 a.m. with the director of nursing (DON), the DON stated Resident 44 should have had his siderails padded at all times when he was in bed. The DON stated Resident 44 moved his body a lot and could have gotten hurt if he hit himself against the side rail. During an interview on 9/13/24 at 11:12 a.m. with the Director of Staff Development (DSD) the DSD stated CNAs and nurses should have reported to the charge nurse if they noticed Resident 44's siderails were not padded. DSD stated the nurses could have also padded the rails if they saw they were missing. During a review of the facility's policy and procedure titled, Bed Safety and Bed Rails, dated 8/22 indicated . 2. Consideration is given to the resident's safety, medial conditions, comfort, and freedom of movement . 1. Additional safety measures are implemented for residents who have been identified as having a higher than usual risk for injury . Based on observation, interview and record review, the facility failed to meet professional standards of practice for two of 11 sampled residents (Resident 27 and Resident 44) when 1. A medicine cup with seven tablets was left on top of Resident 27's breakfast tray. This failure had the potential for Resident 27 to not received the prescribed medications and for other residents to have access to the medications which could lead to serious health condition. 2. Resident 44 physicians order for padded siderails were not followed. This failure had the potential to cause injury to Resident 44 if he hit the side rails. Findings: 1. During a concurrent observation and interview on 9/9/24 at 8:20 a.m. in Resident 27's room, Resident 27 was sitting up in his wheelchair at bedside eating breakfast. Resident 27 was dressed appropriately. On the breakfast tray was a medication cup with seven tablets in it. Resident 27 stated the licensed nurse left the medication cup with the medications for him to take. Resident 27 stated nurses usually just leave his medications on top of his bedside table to take. During a review of Resident 27's admission Record, (AR) dated 9/11/24, the AR indicated Resident 27 was admitted to the facility on [DATE] with diagnoses which included hemiplegia (complete loss of strength or paralysis on one side of the body) and hemiparesis (mild loss of strength on one side of the body) and diabetes (high blood sugar level in the blood). During a review of Resident 27's Minimum Data Set (MDS- resident assessment tool use to identify resident cognitive and physical function) assessment dated [DATE], indicated Resident 27's Brief Interview of Mental Status assessment (BIMS-screening tool used in nursing home to assess cognition) assessment score was 14 out of 15 (0-15 scale [0-6 severe cognitive deficit, 7-12 moderate cognitive deficit, 13-15 no cognitive deficit]) indicating Resident 27 had no cognitive deficit. During an interview on 9/9/24, at 8:33 a.m. with Licensed Vocational Nurse (LVN) 4, LVN 4 stated she was the night nurse and was responsible for Resident 27. LVN 4 stated medications are not to be left at bedside unattended because it was unsafe, other residents could get in and take medications or staff could throw medications away. LVN 4 stated Resident 27 has a care plan and assessment he can have his medications at bedside. LVN 4 stated she left the medication cup with medications on top of Resident 27's bedside table so he could take after he eats his breakfast. LVN 4 stated she sometimes goes back to make sure Resident 27 took his medications. During a concurrent interview and record review on 9/9/24 at 10:05 a.m. with Registered Nurse Supervisor (RNS), RNS reviewed Resident 27's clinical record titled care plan dated 8/22/24 and medication self-administration safety screen dated 8/22/24 and stated Resident 27 was assessed for the use of a topical medication used for temporary relief from muscle and joint pain not for oral medications. RNS stated the practice was to never leave medications at the bedside unattended. RNS stated other residents could go in the room and take the medications or the resident may not even take the medications. RNS stated staff could accidentally throw away the medications. During an interview on 9/11/24 at 2:40 p.m. with LVN 2, he stated the practice was to never leave medications at bedside unattended. LVN 2 stated nurse administering medications has to make sure resident takes the medication before leaving resident's room. LVN 2 stated other residents could go into a another residents room and take the medication themselves which could potentially lead to serious health condition. LVN 2 stated resident could also hoard medications and or distribute to other residents which could potentially create bigger problem. During an interview on 9/13/24 at 2:25 p.m. with the Director of Nursing (DON), DON stated her expectation was to never leave any medications at bedside and unattended. DON stated nurses administering medications should not leave a resident's bedside until medication was swallowed. DON stated it was more than one medication that was left at bedside Resident 27 and other resident could go in Resident 27's room and take medications themselves which could result in serious health condition. DON stated staff or resident could throw medication away resulting in resident not taking medications which could result to his condition not improving or getting worse. During a review of facility's policy and procedure (P&P) titled, Medication Labeling and Storage, dated 2/23, the P&P indicated, . The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner . items are not left unattended .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure medications were stored safely when: one of two...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure medications were stored safely when: one of two medication carts were properly stored when : 1. medication were not labeled in accordance with accepted professional principles for 11 out of 11 residents (Resident 2, Resident 6, Resident 14, Resident 31, Resident 32, Resident 36, Resident 44, Resident 51, Resident 54, Resident 56, Resident 57 ) when medications that are administered via an inhaler (a medical device used for delivering medicines into the lungs through the work of a person's breathing ) to treat difficulty breathing were not labeled with use by dates or the medication expiration dates. This failure had the potential for residents to being given expired medications which could lead to difficulty breathing due to reduced efficacy of the medications. 2. One of two medications carts was left in the hall outside of resident room [ROOM NUMBER], with keys on top of the medication cart. This failure had the potential for residents, visitors, and other staff to access the medications take medication not prescribed to themin the medication cart which could lead to serious medical conditions and could lead to potential drug diversion. Findings: 1. During an observation and interview on 9/11/24 at 09:29 a.m. with (Licensed Vocational Nurse) LVN 2, of the Med Cart for station one, LVN 2 validated there was no expiration date written on Resident 2, 6, 32, 51, 56 and 57's box of the inhaler or medication inhaler. LVN 2 stated, these medications did not have expiration dates written on the box. During an observation and interview on 9/11/24 at 10:20 a.m. with LVN 1, an of the Med Cart for station two LVN 1 validated there was no expiration date written on Resident 14, 31, 36, 44, 54, 57's box of the inhaler or medication device. LVN 1 stated, she doesn't know if expiration dates should have been written on the box or the actual medication inhaler. During an interview on 9/11/24 at 11:18 a.m. with the Director of Nursing (DON), the DON stated, there needs to be an open date and a use by date written on the box. The DON stated, if there are no clear expiration or use by date written on the box or the medication inhaler itself, nurses could possibly give medications that are expired. During an interview on 9/11/24 at 2:46 p.m. with the Skilled Nursing Pharmacy Consultant (SN PC), SN PC stated, labeling a best used by date on the box is best practice to ensure the medications are effective. SN PC stated, if the medications are used beyond the use date, it could be subtherapeutic (a dose of a drug that does not achieve a particular therapeutic effect) and cause harm instead of benefits. During a review of the facility's policy and procedure titled, Medication Labeling and Storage dated February 2023, indicated, The medication label includes, at a minimum .expiration date. 2. During an observation on 9/9/24 at 12:23 p.m. in the hall outside of room [ROOM NUMBER], a medication cart was left unattended with keys on top of the medication cart. During a concurrent observation and interview on 9/9/24 p.m. at 12:26 p.m. with Licensed Vocational Nurse (LVN) 2, in the hall outside of room [ROOM NUMBER], the unattended medication cart was observed with keys on top of the medication cart. LVN 2 stated, he should not have left the keys on top of the medication cart. LVN 2 stated, . a resident, visitor, or other staff member could get access and take the keys open the cart and injure themselves or another Resident . During an interview on 9/9/24 at 12:38 p.m. with the Assistant Director of Nurses (ADON), the ADON stated, the keys should not have been left on top of the unattended medication cart. The ADON stated, the resident medications should be locked at all times to prevent unauthorized persons from accessing resident medications. During an interview on 9/12/24 at 10:06 a.m. with the Administrator (ADM), the ADM stated, the keys should not be left on top of the medication cart. The ADM stated, residents or visitors could get into the unattended medication cart and take medications not prescribed to them possibly resulting in serious harm. During a review of the facility's policy and procedure (P&P), tiled Medication Labeling and Storage dated 2/2023, indicated, The facility stores all medications and biologicals in locked compartments . Only authorized personnel have access to keys .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to ensure safe, sanitary food preparation and storage practices were followed in for 54 out of 62 resident when the two-compartm...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to ensure safe, sanitary food preparation and storage practices were followed in for 54 out of 62 resident when the two-compartment prep sink in the kitchen did not have an air gap. This failure had the potential to cause food-borne illness (illnes caused by consuming contaminated foods or beverages) to the facility's fragile residents. Findings: 1. During a concurrent observation and interview on 9/9/24 at 7:20 a.m. with Dietary Service Supervisor (DSS) in the kitchen in front of the two-compartment sink, DSS stated the two-compartment sink did not have an air gap (an air gap refers to fixture that provides back-flow prevention). DSS stated the dietary staff used the two compartments sink as a prep sink (sink used to washed produce). During an interview on 9/10/24 at 3:08 p.m. with the Maintenance Supervisor (MS), he stated he was aware the two-compartment sink did not have an air gap. During an interview on 9/10/24 at 3:35 p.m. with DSS, the DSS stated she was aware there was no air gap under the two-compartment sink/food prep sink because it was already in the previous survey result. The DSS stated the facility tried to install air gap after the last survey but it did not work out. During an interview on 9/11/24 at 4:45 p.m. with Registered Dietitian (RD), the RD stated the air gap was necessary to ensure no gasses or bacteria from the outside come through the pipeline to the prep sink area, which could lead to bacteria getting into the food. RD stated this could lead to residents getting ill. During a review of facility's policy and procedure (P&P) titled, Backflow Preventers, dated 1/1/17, the P&P indicated, . A plumbing system shall be installed to preclude backflow of a solid, liquid or gas contaminant into the water system at each point of use at the food establishment . providing an air gap . During a review of the FDA Food Code Section 5-402.11 Backflow Prevention dated 2022, the FDA Food Code indicated, . 5-402.11 Backflow Prevention. (A) Except as specified in (B), (C), and (D) of this section, a direct connection may not exist between the SEWAGE system and a drain originating from EQUIPMENT in which FOOD, portable EQUIPMENT, or UTENSILS are placed . During a review of the Food and Drug Administration (FDA), Food Code Section 5-203.14 Backflow Prevention Device dated 2022, the FDA Food Code indicated, . A PLUMBING SYSTEM shall be installed to preclude backflow of a solid, liquid, or gas contaminant into the water supply system at each point of use at the FOOD ESTABLISHMENT, .backflow prevention is required by LAW, by: (A) Providing an air gap .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0802 (Tag F0802)

Could have caused harm · This affected most or all residents

Based on observation, interviews and record review, the facility failed to ensure dietary cook (DC) 1 was competent to carry out the functions of food and nutrition services safely and effectively whe...

Read full inspector narrative →
Based on observation, interviews and record review, the facility failed to ensure dietary cook (DC) 1 was competent to carry out the functions of food and nutrition services safely and effectively when: 1. DC 1 served to much food for a large portion size diet for Residents' 15, 48 and 50. 2. DC 1 did not fortify food for the fortified diets for Residents' 15, 18 and 50. 3. DC 1 did not follow pureed food recipe for Residents' 11, 18, 44, 53 and 214. 4. DC 1 did not checked the temperature for pureed foods prior to serving. 5. Kitchen did not have enough chile relleno casserole to serve to Residents' 17, 22 and 31. These failures resulted in Residents' 15, 18, 50, 11, 44, 53, 214, 17, 22 and 31's diet orders and the facility menu to not be followed. Findings: 1. During observation on 9/10/24 at 12:32 p.m. during tray line in the kitchen, Dietary [NAME] (DC) 1 observed plating food for large portion diet. DC 1 placed one and one half serving of main dish (chile relleno casserole) in the plates of large portion diet. During a concurrent interview and record review on 9/10/24 at 3:15 p.m. with Dietary Service Supervisor (DSS), DSS stated the spreadsheet indicated large portions get one serving of main dish unless the diet slip specified to give two portions of proteins. DSS stated CK 1 did not follow the spreadsheet. The DSS stated the spreadsheet indicated to give extra serving of vegetables and not the main dish. During an interview on 9/11/24 at 9:24 a.m. with DC 1, DC 1 stated he served one- and one-half portion of chile relleno casserole for the large portion diet order. DC 1 stated it was more than it was recommended in the spreadsheet. DC 1 stated he was used to serving extra protein when the diet slip indicated large portion. DC 1 stated he should have read and followed the spreadsheet. During a review of facility's policy and procedure (P&P) titled, Small, Large, and Double Potions, dated 1/1/17, the P&P indicated, . Menus shall be planned with consideration of cultural background and food habits of patients (residents) . 2. During an observation on 9/10/24 at 12:15 p.m. during tray line, Dietary [NAME] (DC) 1 was observed preparing foods for Residents on fortified diet. DC 1did not add additional butter to vegetables to fortify food. During an interview on 9/10/24 at 3:15 p.m. with Dietary Service Supervisor (DSS), DSS stated they have three residents currently on fortified diet. DSS stated, . The spreadsheet indicated to add butter to the vegetables to fortify the food . The DSS stated residents on fortified diet needed the extra nutrients and the cook did not add extra butter to the vegetable for residents' on fortified diets. The DSS stated (Dietary Cook) DC 1 did not follow the spreadsheet menu. During an interview on 9/11/24 at 9:20 a.m. with DC 1, DC 1 stated, . I already put butter in the vegetables, so I did not put extra butter for residents on fortified diet . DC 1 stated he did not follow the diet menu for residents on fortified diet. DC 1 stated it was important to follow their diet because they needed the extra nutrients. During an interview on 9/11/24 at 4:45 p.m. with Registered Dietitian (RD), RD stated residents on fortified diet have higher nutrient demands. RD stated cook needed to follow the standardize recipe to meet resident's needs. During an interview on 9/13/24 at 3:30 p.m. with the Administrator (ADM), the ADM stated DSS was responsible in ensuring the kitchen staff are fully trained with their job duties and responsibilities. The ADM stated her expectation was to make sure the spreadsheet was followed. During a review of the facility's policy and procedure (P&P) titled, Fortified Food Program, dated 1/1/17, the P&P indicated, . To provide nutrient dense foods for residents requiring extra protein and calories who are unable to consume adequate amounts of food . Fortified diet follows the pattern in the diet manual with a minimum of two fortified items per meal . 3. During observation on 9/10/24 at 12:35 p.m. in the kitchen during tray line, Dietary [NAME] (DC) 1 was observed preparing food for residents on pureed diet. DC 1 did not add smooth Mexican tomato sauce to pureed food. DC 1 did not follow the spreadsheet menu for Residents' 11, 18, 44, 53 and 214's pureed diet order. During an interview on 9/11/24 at 9:20 a.m. with DC 1, DC 1 stated it was his fault he did not follow the spreadsheet menu, he did not add tomato sauce to pureed diet as indicated in the spreadsheet. DC 1 stated the tomato sauce could have enhanced the flavor of the pureed foods. During an interview on 9/10/24 at 3:15 p.m. with the Dietary Service Supervisor (DSS), DSS stated, . I am not sure why he (DC 1) did not add the tomato sauce on the pureed diet, he prepared it . DSS stated DC 1 should have followed the spreadsheet menu. During a review of facility's policy and procedure (P&P) titled, Texture Modified Diet, dated 1/1/17, the P&P indicated, .Each resident receives and the facility provides - Food prepared in a form designed to meet individual needs . 4. During observation on 9/10/24, at 12:01 p.m. during tray line in the kitchen, Dietary [NAME] (DC) 1 was observed checking temperatures of food on the steam table except the pureed foods. DC 1 did not checked the temperature of pureed food prior to serving to residents. During a concurrent interview and record review on 9/10/24 at 3:27 a.m. with Dietary Service Supervisor (DSS), DSS stated she was not sure why DC 1 did not checked the temperature of the pureed food. DSS stated all food's temperature needed to be checked prior to serving to residents to make sure it was safe to serve to residents. During an interview on 9/11/24 at 9:15 a.m. with DC 1, DC 1 stated he did not check the temperature of pureed foods prior to serving to residents. DC 1 stated he should have checked the temperature to make sure it was safe to served to residents. During an interview on 9/11/24 at 4:39 p.m. with Registered Dietitian (RD), the RD stated temperatures of foods have to checked prior to serving to eliminate or minimize food borne from happening. RD stated, .not checking the temperature was not acceptable, more risk for food borne illness to occur when temp is in danger zone . During a review of facility's policy and procedure (P&P) titled, Job Description-Cook, dated 1/1/17, the P&P indicated, . Serves food during tray line and maintains area utilizing high standards of sanitation . Exercise judgement and initiative in preparing food, and maintain efficient standards of operation . professional reference https://www.fsis.usda.gov/food-safety/safe-food-handling-and-preparation/food-safety-basics/kitchen-thermometers#:~:text=Why%20Use%20a%20Food%20Thermometer,may%20be%20in%20the%20food, .It is essential to use a food thermometer when cooking meat, poultry, and egg products to prevent undercooking, verify that food has reached a safe minimum internal temperature, and consequently, prevent food borne illness .Using a food thermometer is the only reliable way to ensure safety and to determine desired doneness of meat, poultry, and egg products. To be safe, these foods must be cooked to a safe minimum internal temperature to destroy any harmful microorganisms that may be in the food .A food thermometer should also be used to ensure that cooked food is held at safe temperatures until served. Cold foods should be held at 40 °F or below. Hot food should be kept hot at 140 °F or above . 5. During a concurrent observation and interview on 9/10/24 at 12:30 p.m. during tray line in the kitchen, Dietary [NAME] (DC) 1 was observed putting alternate food (beef, bean and cheese burrito) into Residents' 17, 22 and 31 food. DC 1 stated there was not enough chile relleno casserole to give to last three residents (Resident's 17, 22 and 31) so he gave them burrito which was an alternate. DC 1 stated alternate was usually given when residents requested or they did not like the main dish. During an interview on 9/10/24 at 3:05 p.m. with the Dietary Service Supervisor (DSS), the DSS stated it was the first time the kitchen did not have enough food to serve all their residents. Her expectation was to have enough food to serve all the residents in the facility. DSS stated it was not right to give Residents' 17, 22 and 31 the alternate because they did not request for the alternate. During a phone interview on 9/11/24 at 4: 41 p.m. with the Registered Dietitian (RD), RD stated DSS was responsible in ordering food supplies and was not sure how they ran out of the main dish if the menu was followed. RD stated alternate food is for residents that did not like the menu and when food was not enough. RD stated it was not an ideal situation to give the alternate food but it was better than not having any food served to residents. During a review of facility's policy and procedure (P&P) titled, Alternates on the Menu & Meal Substitution, dated 1/1/17, the P&P indicated, . Appealing options of similar nutritive value to residents who choose not to eat food that is initially served or who request a different meal choice .These alternates are for residents to choose from when they choose not to eat the scheduled menu item . During a review of facility's document titled, Daily Cook's Menu, undated, the Daily Cook's Menu indicated, . Dates served: 9/10, 10/18 . Recipe Name: Chile Relleno's Tort/casserole . Portion size: 2 x4/2, Regular NAS [no added salt]: X, Small: X, Large: X . Sauce, Smooth Mexican Tomato . Pureed: X . During a review of Facility's policy and procedure (P&P) titled, Job Description-Cook, the P&P indicated .Prepares food for residents using menu and standardized recipes . Follows menu and recipes trying to minimize leftovers . Maintain high standards of quality food production and portion control .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected most or all residents

FACILITY Based on observation, interview and record review, the facility failed to ensure food served met the daily nutritional needs for seven of 54 sampled residents (Residents' 15, 48, 50, 18, 17, ...

Read full inspector narrative →
FACILITY Based on observation, interview and record review, the facility failed to ensure food served met the daily nutritional needs for seven of 54 sampled residents (Residents' 15, 48, 50, 18, 17, 22, 31) when: 1. Residents on large portion diets (Residents 15, 48 and 50) were served more than the required portion size of the chile relleno casserole based on the facility's menu. This failure had the potential to result in Residents 15, 48 and 50 to receive more than the recommended daily caloric intake based on the Medical Doctor's order and Registered Dietitian's (RD) assessment of residents' nutritional dietary needs and the potential for unintended weight gain. 2. Residents' 15, 18 and 50 did not received fortified (foods with nutrients added to help boost nutritional value and benefit health) diet as ordered by physician. This failure had the potential to result in Residents' 15,18 and 50 to not receive the additional calories recommended based on resident nutritional dietary needs. 3. Residents' 17, 22 and 31 received alternate food on 9/10/24 due to not enough chile relleno casserole. This failure resulted in Residents' 17, 22 and 31's right to not receive the same food distributed to other residents in the facility. Findings: 1. During a review of facility's document titled, Diet Type Report, dated 9/9/24, the Diet Type Report indicated, . Resident Name: [Resident 15] . Additional Directions: large portions and fortified foods w/[with] meals . Resident Name: [Resident 48] . Additional Directions: Large Portions. Scoop plate . Resident Name: [50] . Diet type: Large Portion . During a tray-line observation on 9/10/24 at 12 p.m. the Dietary [NAME] (DC) 1 served one and one half slices (2X4 [two inches by four inches]) of chile rellenos casserole instead of one slice to residents with order for large portions diets. During an interview on 9/11/24 at 9:13 a.m. with DC 1, DC 1 stated he served residents with large portion diet order more than what was indicated in the spreadsheet menu. DC 1 stated he gave one and one half portion of the chile relleno casserole instead of one portion. DC 1 stated the extra portion was supposed to be the vegetables. During an interview on 9/11/24 at 4:45 p.m. with Registered Dietitian (RD), the RD stated his expectation was to follow the diet order for residents. RD stated the menu and spreadsheet should have been followed when it comes to portion sizes. RD stated residents on large portion diet received more than the required nutrients they need which could lead to weight gain or higher lab level. During a review of facility's policy and procedure (P&P) titled, Small, Large, and Double Potions, dated 1/1/17, the P&P indicated, . Menus shall be planned with consideration of cultural background and food habits of patients (residents) . 2. During a review of facility's document titled, Diet Type Report, dated 9/9/24, the Diet Type Report indicated, . Resident Name: [Resident 15] . Additional Directions: large portions and fortified foods w/[with] meals . Resident Name: [Resident 18] . Additional Directions: Fortified . Double Portions for Breakfast and Lunch . Resident Name: [50] . Diet type: Large Portion . Fortified Diet, bean burritos . During an observation on 9/10/24 at 12:10 p.m. during tray line in the kitchen, Dietary [NAME] (DC) 1 was observed preparing foods for residents on fortified diet. DC 1 did not add extra butter on the vegetables to fortify the diet. During a concurrent interview and record review on 9/10/24 at 3:05 p.m. with Dietary Service Supervisor (DSS), spreadsheet for 9/10/24 was reviewed and DSS stated extra butter was supposed to be added to the vegetables for the residents on fortified diet because they needed the extra nutrients. DSS stated DC 1 should have added extra melted butter to the vegetables and he did not. DSS stated DC 1 did not follow the fortified diet order for residents on fortified diet. DSS stated her expectation was to follow menu and spreadsheet. During an interview on 9/11/24 at 9:16 a.m. with DC 1, he stated he did not follow the diet order for residents on fortified diet. DC 1 stated he did not put extra melted butter on the vegetables for the fortified diet because there was already butter added when he prepared the vegetables. DC 1 stated residents on fortified diet needed the extra nutrients and he did not add the extra melted butter to fortify their diet. During an interview on 9/13/24 at 3:30 p.m. with the Administrator (ADM), the ADM stated DSM was responsible in ensuring the kitchen staff are fully trained with their job duties and responsibilities. The ADM stated her expectation was to make sure the spreadsheet was followed. During a review of the facility's policy and procedure (P&P) titled, Fortified Food Program, dated 1/1/17, the P&P indicated, . To provide nutrient dense foods for residents requiring extra protein and calories who are unable to consume adequate amounts of food . Fortified diet follows the pattern in the diet manual with a minimum of two fortified items per meal . 3. During a review of facility's document titles, Diet Type Report, dated 9/19/24, the Diet Type Report indicated, .Resident Name: [Resident 17] Diet Texture: Regular . [Resident 22] . Mechanical Soft . [Resident 31] . Mechanical Soft . During concurrent observation and interview on 9/11/24 at 12:25 p.m. during tray line in the kitchen, there was not enough main dish of chile casserole for Residents' 17, 22 and 31. DC 1 observed preparing plates for Residents' 17, 22 and 31 and added beef, bean, and cheese burrito in their plates instead of the chile rellano casserole. DC 1 stated there was not enough chile rellano casserole. During an interview on 9/11/24 at 9:13 a.m. with DC 1, he stated it was the first time they did not have enough food (Chile Relleno) to serve all residents. DC 1 stated it was not an acceptable practice to replace main dish with alternate food when residents did not request. DC 1 stated the practice was to substitute food only upon resident request. DC 1 stated the three residents were given the alternates without requesting because the kitchen did not have enough of the main dish to serve. During a concurrent interview and record review on 9/12/24 at 1:55 p.m. with Dietary Service Supervisor (DSS), DSS stated it was the first time it happened they did not have enough food (Chile Relleno Casserole) for all residents. DSS stated the expectation was to have enough food to serve all residents without using the alternate. DSM stated it was not right to give alternate to residents when they did not request to have the alternate. During an interview on 9/11/24 at 4: 41 p.m. with the Registered Dietitian (RD), RD stated DSS was responsible in ordering food supplies and was not sure how they ran out of the main dish if the menu was followed. RD stated alternate food is for residents that did not like the menu and when food was not enough. RD stated it was not an ideal situation to give the alternate food but it was better than not having any food served to residents. During a review of facility's policy and procedure titled, Alternates on the Menu & Meal Substitution, dated 1/1/17, the P&P indicated, . Appealing options of similar nutritive value to residents who choose not to eat food that is initially served or who request a different meal choice .These alternates are for residents to choose from when they choose not to eat the scheduled menu item .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to establish and maintain an effective infection control ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to establish and maintain an effective infection control and prevention program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable (contagious) diseases and infections for 62 of 62 residents when: 1.Resident 4's wheelchair was found to have brown dried matter on the seat and staff did not clean and maintain the wheelchair in accordance with facility policies and procedures. 2.Resident 33's two used urinal bottles (a container used to collect urine) were found on top of his nightstand. Staff did not follow established facility policies for the discarding of urine and the cleaning of urinal bottles. 3.Dirty water was found pooled in the laundry room where clothing and linens were being washed for the entire facility of 62 residents. These failures had the potential to increase the risk of spreading pathogens (microscopic organisms that cause disease) to all residents and staff of the facility. 4. Resident 214's nephrostomy catheter (a small, flexible tube that is inserted into the kidney through the skin to drain urine) bag was laying on the floor. This failure had the potential to cause the bag to become contaminated (the process of making something dirty or unclean) and increase the risk of infection (when germs invade and grow inside the body) for Resident 214. Findings: 1.During an observation on 9/9/24 at 8:01 a.m. in Resident 4's room, brown matter was seen on Resident 4's on the seat of the wheelchair. During a concurrent observation and interview on 9/9/24 at 8:32 a.m. with Certified Nursing Assistant (CNA 6), CNA 6 stated, the brown matter on the wheelchair seat was fecal matter (poop). CNA 4 stated, the fecal matter is dried on the wheelchair seat. During an interview on 9/12/24 at 3:58 p.m. with the Infection Preventionist (IP), the IP stated, there should no fecal matter dried anywhere on the wheelchair. The IP stated, that [wheelchair] need[ed] to be cleaned and sanitized. The IP stated, if someone else took the wheelchair and sits in it, an infection from feces can result. During an interview on 9/13/24 at 2:07 p.m. with the Director of Staff Development (DSD), the DSD stated, any equipment with human excretions (waste from humans such as feces and urine) must be wiped down by Certified Nursing Assistants (CNA). The DSD stated, diseases from feces can be spread to anyone who comes into contact with the surfaces or equipment with feces. During an interview on 9/13/24 3:28 p.m. with the Director of Nursing (DON), the DON stated, the expectation is for wheelchairs and other patient care equipment should be cleaned. The DON stated, CNAs are responsible in keeping patient equipment clean. The DON stated, fecal based bacteria such as C-Diff (clostridium difficile-a bacteria that causes infections in the intestines) and E-Coli (Escherichia coli bacteria that causes infections in the intestines) can spread to other residents and staff. During a review of the facility's policy and procedure (P&P) titled, Cleaning and Disinfection of Resident-Care Items and Equipment dated, September 2022, the P&P indicated, Resident-care equipment, including reusable items and durable medical equipment will be cleaned and disinfected according to current CDC recommendations ., Durable medical equipment (DME) is cleaned and disinfected before reuse by another resident. During a review of the facility's P&P titled, Infection Control Guidelines for All Nursing Procedures dated, August 2012, the P&P indicated, Standard Precautions will be used in the care areas of all residents in all situations regardless of suspected or confirmed presence of infectious diseases. Standard precautions apply to .body fluids, secretions, and excretions regardless . 2.During an observation on 9/9/24 at 8:35 a.m. in Resident 33's room, two urinal bottles were on top Resident 33's bedside table next to drinking cups and personal hygiene supplies. One urinal had brown matter build up inside the bottle. During an observation on 9/10/24 at 8:37 a.m. in Resident 33's room, the same two urinals were still on top of the bedside table next to drinking cups and personal hygiene supplies. During a concurrent observation and interview on 9/10/24 at 8:40 a.m. with Certified Nursing Assistant (CNA) 6, CNA 6 stated, one of the urinals was dirty. CNA 6 stated, she does not know what the brown build up is but stated it is disgusting and the urinal needed to be replaced. During an interview on 9/12/24 at 3:23 p.m. with Licensed Vocational Nurse (LVN) 3, LVN 3 stated, urinals should not be on the bedside table. LVN 3 stated, urinals should be located on the ground under the bed. LVN 3 stated, urinals that is dirty needs to be changed and needs to be changed once a week. LVN 3 stated, a dirty urinal is an infection control issue; any urinal especially a dirty one next to drinking cups can lead to cross contamination to any resident using those cups. During an interview on 9/12/24 at 3:30 p.m. with the Director of Staff Development (DSD), the DSD stated, urinals must be changed weekly. The DSD stated, CNAs are typically responsible for changing urinals but is everyone's responsibility to make sure clean equipment is available for the residents. During an interview on 9/12/24 at 3:48 p.m. with the Infection Preventionist (IP), the IP was shown a picture taken of Resident 33's urinal. The IP stated, that's a nasty looking urinal .it's dirty all the way in the handle. The IP stated, yes, it's an infection control issue. The IP stated, her best guess is the urinal was older than a week and should have been changed weekly. During an interview on 9/13/24 at 3:38 p.m. with the Director of Nursing (DON), the DON was shown a picture taken of Resident 33's urinals. The DON stated, the dirty urinal constituted an infection control issue because it was next to drinking cups and personal hygiene supplies. The DON also stated, urinals should not be on top any resident's bedside table; it should be on the floor under the bed. The DON stated, the expectation is for urinals to be changed once a week. During a review of the facility's policy and procedure (P&P) titled, Cleaning and Disinfection of Resident-Care Items and Equipment dated, September 2022, the P&P indicated, Resident-care equipment, including reusable items and durable medical equipment will be cleaned and disinfected according to current CDC recommendations ., Durable medical equipment (DME) is cleaned and disinfected before reuse by another resident. During a review of the facility's P&P titled, Infection Control Guidelines for All Nursing Procedures dated, August 2012, the P&P indicated, Standard Precautions will be used in the care areas of all residents in all situations regardless of suspected or confirmed presence of infectious diseases. Standard precautions apply to .body fluids, secretions, and excretions regardless .Single resident-use items are cleaned/disinfected between uses by a single resident and disposed of afterwards (e.g., .urinals). 3.During a concurrent observation and interview on 9/12/24 at 9:40 a.m. with Laundry Staff (LS), in the laundry room, there were 3 washing machines running. Dirty water was pooled on the base of the machines. LS 1 stated, the water was from a leak from one of the washers. LS 1 verified the water was dirty and the machines should not be leaking. LS 1 stated, freshly washed linens from the machines could become re-contaminated by the dirty water if they come into contact with it. During an interview on 9/12/24 at 9:58 a.m. with LS 2, in the laundry room, LS 2 stated, the washing machine was leaking and is not sanitary. During an interview on 9/12/24 at 10:03 a.m. with the Assistant Direct of Nursing (ADON), the ADON stated, he saw the leak and puddle of water in the laundry room. The ADON stated, it is an infection control issue because anything with water can cause mold or other pathogens to grow and spread to residents and staff. During an interview on 9/13/24 at 3:28 p.m. with the Director of Nursing (DON), the DON stated, water leaks in the laundry room can cause mold or legionella (a bacteria that can cause infections in the lungs) to grow. The DON stated, this is an infection control issue and the leak needed to be fixed. During a review of the facility's P&P titled, Legionella Water Management Program, dated September 2022, the P&P indicated, Our facility is committed to the prevention, detection and control of water-borne contaminants, including legionella .the identification of situations that can lead to Legionella growth, such as: .water stagnation. 4. During a review of Resident 214's admission Record (AR, documents containing resident demographic information and medical diagnosis), undated, the AR indicated Resident 214 was admitted to the facility on [DATE] with diagnoses which included hydronephrosis (a condition that occurs when urine builds up in the kidney, causing it to swell and stretch), acute kidney failure (a sudden decline in kidney function), and diabetes mellitus (condition where the body has trouble controlling blood sugar levels). During an observation on 09/09/24 at 10:05 a.m. next to Resident 214's bed, Resident 214's nephrostomy (a small, flexible tube that is inserted into the kidney through the skin to drain urine) catheter bag was laying on the floor. During a concurrent observation and interview on 9/9/24 at 10:21 a.m. with Certified Nursing Assistant (CNA) 3 next to Resident 214's bed, Resident 214 's nephrostomy catheter bag was laying on the floor. CNA 3 stated the nephrostomy catheter bag should not have been on the floor. CNA 3 stated all nephrostomy bags need to be off the floor and laying on the resident's bed. CNA 3 stated having a nephrostomy bag on the floor could have caused Resident 214 to get an infection as a result of germs from the floor entering Resident 214's nephrostomy insertion site (area where the nephrostomy tubing enters the body). During an interview on 9/12/24 at 3:26 p.m. with the Infection Preventionist (IP), the IP stated Resident 214 should not have had his nephrostomy bag on the floor. The IP stated Resident 214's nephrostomy bag should have been placed on the bed by Resident 214's leg. The IP stated having a nephrostomy bag on the floor could have caused an infection as a result of germs getting on the surface of the catheter and traveling to the catheter insertion site. During an interview on 9/13/24 10:36 a.m. at with the Assistant Director of Nursing (ADON) the ADON stated having Resident 214's catheter on the floor was not dignified and it was an issue of infection prevention. The ADON stated having a nephrostomy catheter bag on the floor could lead to infections and staff should have placed it on the bed if they observed it on the floor. During an interview on 9/13/2 4 at 1:38 p.m. with the Director of Staff Development. (DSD) the DSD stated it was unacceptable for the nephrotomy catheter bag to be touching the floor. The DSD stated having a nephrostomy bag on the floor was leaving Resident 214 vulnerable to getting an infection. During a review of the facility policy and procedure titled, Infection Control Guidelines for All Procedures, dated 8/12, indicated, .prior to having direct-care responsibilities for residents, staff must have appropriate in-service training on general infection and exposure control issues . Prior to having direct-care responsibilities for residents, staff must have appropriate in-service training on managing infections in residents including : a. types of healthcare- associated infections; b. Methods of preventing their spread . During a review of the Professional reference titled, Catheter-Associated Urinary Tract Infections (CAUTI) Prevention Guideline dated 2/17, (found at https://www.cdc.gov/infection-control/hcp/cauti/background.html) indicated, . pathogens (a living things that causes disease) can enter the urinary tract either by . migration along the outside of the catheter . or by . movement along the internal lumen (the inside of a tube) of the catheter from a contaminated collection bag .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0921)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a concurrent observation and interview on 9/12/24 at 9:46 a.m. with Laundry Staff (LS) 1, LS 1 stated, the pooled dirt...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a concurrent observation and interview on 9/12/24 at 9:46 a.m. with Laundry Staff (LS) 1, LS 1 stated, the pooled dirty water under and around the three washing machines was from a leak inside from one of the washing machines. LS 1 stated, maintenance was aware of the leak for about a year. LS 1 stated, the machines should not be leaking. LS 1 stated, the water on the floor posed a hazard to staff members, they could slip or get electrocuted. During an interview on 9/12/24 at 9:58 a.m. with LS 2, LS 2 stated, maintenance was aware of the leak. LS 2 stated, the machine should not have been leaking. LS 2 stated, the pooled water is not sanitary. During a concurrent observation and interview on 9/12/24 at 10:03 a.m. with the Assistant Director of Nursing (ADON), in the laundry room, the ADON stated, there was water pooled in the laundry room. The ADON stated, he doesn't know how long the leak has been going on for. The ADON stated, the situation [flooding] could pose a potential hazard to staff such as electrocution. The ADON stated, mold and other pathogens (disease causing organisms) such as Legionella (a microorganism that can cause lung infections) and mold could grow form stagnant water. During an interview on 09/13/24 at 9:05 a.m. with the Administrator (ADM), the ADM stated, the leak was coming from the middle washer. The ADM stated, knew there was a missing plug in the washer's water tank where the soap and water mixed which was the cause of the leak. During a concurrent observation and interview on 9/13/24 at 9:21 a.m. with the Maintenance Supervisor (MS) in the laundry room, the MS stated, the leak was coming from the middle washing machine. The MS stated, there was a missing plug in the middle washer that was the cause of the leak. During an interview on 9/13/24 at 3:08 p.m. with the MS, the MS stated, the machines should have been repaired. The MS stated, the flooding caused by the leak could potentially cause injury from a slip for those who worked in the area. During an interview on 9/13/24 at 3:16 p.m. with the Director of Nursing (DON), the DON stated, the flooding in the laundry room could pose as a safety issue. The DON stated, the staff can slip on the wet floor. The DON stated, this is also a sanitation and infection issue; mold and bacteria can grow in the water. The DON stated, water leaks constitute as an emergency work order and the administrator must be called immediately. During a concurrent interview and record review on 9/13/24 at 3:16 p.m. with the DON, the facility's Maintenance Log (ML) dated December 2020 thru September 2024 was reviewed. The ML did not indicate a repair request for a leaking washing machine or flooding in the laundry room. The DON stated, a repair order was not written in the maintenance log and it should have been logged. During a review of the facility's policy and procedure (P&P) titled, Maintenance Service dated, December 2009, the P&P indicated, Maintenance service shall be provided to all areas of the building, grounds, and equipment .The maintenance department is responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner at all times .maintaining the building in good repair and free from hazards .the maintenance director is responsible for developing and maintaining a schedule of maintenance service to assure that the buildings, grounds, and equipment are maintained in a safe and operable manner .records shall be maintained in the maintenance director's office .maintenance personnel shall follow established safety regulations to ensure the safety and well-being of all concerned. During a review of the facility's P&P titled, Legionella Water Management Program, dated September 2022, the P&P indicated, Our facility is committed to the prevention, detection and control of water-borne contaminants, including legionella .the identification of situations that can lead to Legionella growth, such as: .water stagnation. Based on observation and interview, the facility failed to provide a safe, functional, and comfortable environment for residents, staff and the public when: 1. Eight of eight resident rooms were observed with non functioning privacy curtains. These failures had the potential of violating residents rights to their privacy. 2. Water leaked from one of three washing machines amd water pooled underneath and around the floor where the machines were located. This failure had the potential to place residents and staff in an unsafe and unsanitary environment which had the potential to lead to electrocutions, slips, and other avoidable accidents. Findings: 1. During an observation on 9/12/24 at 9:30 a.m. in room [ROOM NUMBER], door was slightly open, observed a certified nursing assistant providing care to Resident 15, no privacy curtain to the foot of the bed exposing Resident 15 to visitors, staff and other residents walking by the room. During an interview on 9/12/24 at 9:43 a.m. with Certified Nursing Assistant (CNA) 9, CNA 9 stated she did not close the privacy curtain when she provided care to Resident 15 because it was not working properly. CNA 9 stated other rooms also has similar problems with the privacy curtains, they were either missing the strings that are used to close them or the strings were tangled or twisted and staff was not able to use the for resdient care. CNA 9 stated she had reported it to maintenance and housekeeping several times and have not taken care of the issues. CNA 9 stated she reports any problems or issues to the maintenance supervisor in person because they did not have any binder to write issues needed to be taken care of by maintenance. During a concurrent observation and interview on 9/12/24 at 10:15 a.m. with the Maintenance Supervisor (MS), MS walked arounds and checked all the privacy curtains of the eight resident rooms. MS stated multiple privacy curtains in all eight rooms have non-functioning privacy curtains. MS stated privacy curtains have missing strings to close them and some of the strings are tangled prevented proper use of privacy curtain. MS stated he remembers nursing staff reporting to [NAME] about the privacy curtains and tried to fix some but did not have enough parts to replace the missing strings. MS stated privacy curtains should be working properly to provide resident their privacy because the facility is their home. During an interview on 9/12/24 at 2:20 p.m. with the Director of Staff Development (DSD), the DSD stated, .This [facility] is their home, we should make sure to make it a homelike environment for them, everything works and in place . The DSD stated keeping their privacy was one of the resident rights. During an interview on 9/13/24 at 10 a.m. with both CNA 5 and CNA 10, both CNAs' stated they knew about the issues of privacy curtains with missing and tangled strings. CNA 5 and CNA 10 stated they just needed to make sure they closed the doors when providing care to their residents. CNA 5 and CNA 10 stated they usually report any issues to MS in person. During an interview on 9/13/24 at 12:23 p.m. with MS, he stated staff usually reports to him in person for any building issues. MS stated the facility started a new way or reporting or communication for any maintenance issues. MS stated the privacy curtain rails (used to roll the curtain around the bed) in the resident rooms are old and he was having problems finding and ordering parts because there are no available parts. MS stated the owner had to order new parts to fix the privacy curtains. During an interview on 9/13/24 at 2:20 p.m. with the Director of Nursing (DON), the DON stated she was made aware of some privacy curtains not working properly. DON stated the curtain rods and rails are old and the MS and owner tried to locate stores who carries the parts but were not able to find any stores. During an interview on 9/13/24 at 3:10 p.m. with the Administrator (ADM), the ADM stated she started working four days ago to cover until the facility can find a permanent administrator. The ADM stated the owner and the MS placed an order on 9/6/24 for parts to replace privacy curtain strings. The ADM stated it was important to ensure facility are providing privacy to residents which was one of their resident rights. During a review of facility's policy and procedure (P&P) titled, Homelike Environment, dated 2/21, the P&P indicated . 1. Staff provides person-centered care that emphasizes the residents' comfort, independence and personal needs and preferences. 2. The facility staff and management maximizes, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting . During a review of facility's policy and procedure (P&P) titled, Maintenance Services, dated 12/09, the P&P indicated, .The maintenance department is responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner at all times . maintaining the building in compliance with current federal, state, and local laws, regulations, and guidelines . providing routinely scheduled maintenance service to all areas . others that may become necessary or appropriate .
MINOR (C)

Minor Issue - procedural, no safety impact

Deficiency F0911 (Tag F0911)

Minor procedural issue · This affected most or all residents

Based on interviews and observations during the survey period from 9/9/24 through 9/13/24, the facility failed to ensure eight of eight sampled bedrooms, accommodated no more than four residents each....

Read full inspector narrative →
Based on interviews and observations during the survey period from 9/9/24 through 9/13/24, the facility failed to ensure eight of eight sampled bedrooms, accommodated no more than four residents each. This failure had the potential for residents to not have reasonable privacy or adequate space. Findings: Throughout the survey period from 9/9/24 through 9/13/24, eight rooms had more than four residents in each bedroom. The variations were in accordance to residents particular care needs and comfort. Wheelchairs and toilet facilities were accessible to residents. A reasonable amount of privacy was provided, and adequate closet and storage space were available. There was sufficient space for residents to ambulate and staff to provide care to residents. Nursing care of the residents was not impacted. During a concurrent observation and interview on 9/10/24 at 10:05 a.m. with Resident 53 in Resident 53's room, Resident 53 was observed sitting in her bed with the back of the bed raised watching television. Resident 53 stated she had no issues sharing her room with seven other residents. Resident 53 stated she felt she had privacy when needed. During an interview on 9/12/24 at 4:47 p.m. with Certified Nursing Assistant (CNA) 4, CNA 4 stated, she had no issues providing patient care in the rooms with eight residents. Each Resident had a night stand next to their bed and their own closet space for their clothes and personal belongings. CNA 4 stated she had not received any complaints about personal space from the residents. During an interview on 9/13/24 at 1:47 p.m. with Licensed Vocational Nurse (LVN) 3, LVN 3 stated, the rooms with eight residents had enough room to provide nursing care. LVN 3 stated the resident privacy curtains do not always close completely when providing care for Residents. During an interview on 9/13/24 at 1:52 p.m. with Environmental Services Aid (EVS) 1, EVS 1 stated, the facility provided her with a broom that has a long handle that easily gets under the resident's beds. EVS 1 stated, there was plenty of room to clean the rooms thoroughly. Building Room# # of Beds 2 201 8 2 202 8 2 203 8 2 204 8 2 205 8 2 206 8 2 207 8 2 208 8 Recommend waiver continue in effect. _______________________________________ Health Facilities Evaluator Supervisor Signature & Date Request waiver continue in effect. _____________________________________ Administrator Signature & Date
May 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to report physical abuse in accordance with the facility...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to report physical abuse in accordance with the facility's policy and procedure titled Abuse Prevention Program, for one of four sampled residents (Resident 1), when a Licensed Vocational Nurse (LVN) 1 reported a physical abuse allegation to the Administrator (ADM) on 5/14/24, and the facility did not notify the appropriate agencies of Resident 1 ' s allegations of abuse within the required timeframe. This failure resulted in a delay of reporting Resident 1 ' s allegation of physical abuse investigation and had the potential to place Resident 1 and other resident ' s health and safety at risk of harm or injury. Findings: During an interview on 5/16/24 at 5:31 p.m. with LVN 1, LVN 1 stated during medication pass she overheard Resident 1 on the phone staff were hitting her. LVN 1 stated she reported the abuse allegation to the ADM on 5/14/24. During a review of Resident 1's Progress Notes (PN), dated 5/14/24, the PN indicated, .Resident was heard on phone by CNA [Certified Nursing Assistant] and nurse talking to her son. She had made a statement to her son that the nursing staff abuses her and hits her. Nurse immediately made a phone call to administrator to make him aware of the situation . During a concurrent observation and interview on 5/16/24 at 5:56 p.m. with Resident 1, in Resident 1 ' s room, Resident 1 was lying in bed. Resident 1 stated, they hit me. During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool used to identify cognitive (mental processes) and physical functional level assessment dated [DATE], the MDS indicated Resident 1's Brief Interview for Mental Status (BIMS - screening tool used to assess resident cognitive level) assessment score was 12 out of 15 (0-7 indicated severe cognitive impairment - [memory loss, poor decision making-skills] 8-12 moderate cognitive impairment, 13-15 cognitively intact). During an interview on 5/16/24 at 6:31 p.m. with the Social Service Director (SSD), the SSD stated she was aware of the abuse allegation on 5/14/24 and told the ADM of Resident 1 ' s allegations of abuse on 5/14/24. During a concurrent interview and record review on 5/16/24 at 7:30 p.m., with the ADM, the facility policy titled Abuse Prevention Program dated 8/2006 was reviewed. The policy indicated, . Our abuse prevention program provides policies and procedures that govern .Timely and thorough investigations of all reports and allegations of abuse .The reporting and filing of accurate documents relative to incidents of abuse . The ADM stated Resident 1 ' s allegations of abuse should have been reported within 24 hours. The ADM stated Resident 1 ' s allegations for abuse should have been reported to the California Department of Public Health (CDPH) on 5/15/23. The ADM stated the timeframe for reporting was not in the facility ' s policy and procedure (P&P) but the facility followed the All Facilities Letter (AFL) which indicated a timeframe of 24 hours to report to the appropriate agencies.
Jan 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0573 (Tag F0573)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to release medical records requested in writing by on behalf of Resident 1 within the required 48 hours advance notice indicated in facility '...

Read full inspector narrative →
Based on interview and record review, the facility failed to release medical records requested in writing by on behalf of Resident 1 within the required 48 hours advance notice indicated in facility ' s policy and procedure (P&P) titled, Release of Information dated November 2009. This failure resulted in Resident 1's family, denial of timely documents. Findings: During an interview on 1/4/24 at 2:10 p.m. with Medical Records Director (MR), MR stated, she received a request for information with the signed release form on the 12/15/23. She stated she notified her supervisor the Administrator (ADM). MR stated she assumed after she informed the Administrator (ADM) that he was taking care of the request. During a concurrent interview and record review on 1/4/24 at 2:39 p.m. with MR, the facility ' s P&P titled, Release of Information, dated November 2009, indicated . may obtain photocopies of his or her records by providing the facility with at least a forty-eight (48) hour (excluding weekends and holidays) advance notice of such request . MR stated facility did not follow P&P. MR stated, the responsible party (RP) had the right to access records in a timely manner. During an interview on 1/4/24 at 3 p.m. with the Director of Nurses (DON), DON stated, she was unaware of the request for release of information for Resident 1. DON stated as long as the request is in writing there should be no reason for delay to submit information requested. DON stated MR did not follow facility ' s P&P for release of information if the MR had questions she should have notified the DON for further guidance. During a concurrent interview and record review on 1/4/24 at 3:30 p.m. with ADM, the facility ' s P&P titled, Release of Information, dated November 2009, indicated . may obtain photocopies of his or her records by providing the facility with at least a forty-eight (48) hour (excluding weekends and holidays) advance notice of such request . ADM stated the facility was past the 48 hours to release documents. ADM stated facility has no log documentation for request of release of information. ADM stated the facility did not track previous medical records requests for follow up. During a review of the facility P&P titled, Release of Information-Minimum Necessary Use, dated March 2014, indicated, .Attorney requests will be reviewed for information requested, appropriate authorizations, and the purpose of the request .A resident has the right to access his/her medical records at any time Requests for access to and/or duplication of records must be in writing .
Aug 2023 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide oral hygiene for two of 12 sampled residents (...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide oral hygiene for two of 12 sampled residents (Residents 1 and 3) when: 1. Resident 1 ' s lips were dry, chapped, and crusty. 2. Resident 3 had a cracked area on the right corner of his mouth that was covered with dried blood. This failure resulted in Residents 1 and 3 to have poor oral hygiene and undignified appearance and placed them at risk to have bad breath and mouth lesion which could lead to bacterial, viral, or fungal mouth infections. Findings: 1. During a concurrent observation and interview on 7/3/23 at 2:27 p.m. with the Assistant Director of Nursing (ADON), inside Resident 1 ' s bedroom, Resident 1 was observed in bed awake and listening to music. Resident 1 was observed to have contractures (fixed tightening of muscle, tendons that prevents normal movement of the associated body part) to both arms and legs Resident 1 ' s lips was observed to be dry, cracked and the corner of his mouth had white-color substances. The ADON stated Resident 1 needs mouth care . He is totally dependent on staff for daily care especially oral care . The ADON stated, All Certified Nursing Assistants (CNA) are expected and required to provide good oral care to residents. All Licensed Nurses must check and monitor that this is done. During an interview on 7/3/23 at 2:30 p.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated, There are only three CNAs this morning for Station 2 . rooms 5, 6, 7, and 8 . we are short-staffed, and we have not done all of the resident ' s mouth care yet . we ' ve been so busy . CNA 1 stated, It is our job as CNAs to provide oral care to those residents who could not do it themselves . During a review of Resident 1 ' s admission RECORD (AR), undated, the AR indicated Resident 1 was readmitted to the facility on [DATE], with diagnoses which included Dysphagia (difficulty in swallowing), Gastrostomy tube (a tube inserted through the belly that brings nutrition directly to the stomach), Multiple Sclerosis (a condition that affects the brain and spinal cord and causes symptoms like blurred vision and problems with how a person moves, think and feel), and Palliative Care (specialized medical care that focuses on providing relief from pain and other symptoms of a serious illness). During a review of Resident 1 ' s Minimum Data Set (MDS, a federally mandated process for clinical assessment of each resident's functional capabilities and health needs), dated 5/23/23, the MDS - Functional Status indicated, Resident 1 was totally dependent on staff for personal hygiene such as brushing teeth (oral care). During a review of Resident 1 ' s Brief Interview for Mental Status (BIMS, an evaluation of attention, orientation, and memory recall), dated 5/23/23, Resident 1 had a BIMS score of 8 out of 15. (A BIMS score of 0-7 indicate severe cognitive impairment), 8-12 indicate moderate cognitive impairment memory loss and poor decision-making skills, and 3-15 indicate no cognitive impairment. During a review of Resident 1 ' s CARE PLAN (CP) for Activities of Daily Living (ADL), dated 7/1/23, the CP indicated, Resident is extensive dependence with PERSONAL HYGIENE . Interventions: Resident needs will be anticipated by staff daily, assist with ADLs as needed, Resident requires 1-person physical assist, Encourage/Provide oral care daily and PRN (as needed) . The facility's Policy and Procedure for provision of care, specific to hygiene and oral/mouth care, was requested but not provided. 2. During a concurrent observation and interview on 7/3/23 at 2:39 p.m. with the ADON, inside Resident 3 ' s bedroom, Resident 3 was observed in bed awake. Resident 3 was observed with dry and chapped lips and a crack on the right corner of his mouth. The crack had dark red color substance over it. When asked if this has been reported and/or treated, the ADON stated, I don ' t know . I must ask the Licensed Vocational Nurse (LVN). During a concurrent observation and interview on 7/3/23 at 2:40 p.m. with the ADON, the ADON stated, The LVN did not know about Resident 3 ' s cracked lips . there was no report last night and/or today from the outgoing or currently working CNAs or Licensed Nurses (LN) about it . The ADON stated, The LVN will call Resident 3 ' s physician now. The DON confirmed Resident 3 needed mouth care and stated, Resident 3 is totally dependent on staff for daily care including mouth/oral care . The ADON stated, All CNAs are expected and required to provide good oral care to residents. During an interview, on 7/3/23 at 2:42 p.m., with CNA 2 stated, We are short-staffed today, I have room [ROOM NUMBER] and I am also helping the 2 other CNAs . I did not notice Resident 3 ' s mouth sore . or is it a cut? . I have not given mouth care to him yet . During a review of Resident 3 ' s admission RECORD (AR), undated, the AR indicated, Resident 3 was admitted to the facility on [DATE], with diagnoses which included Dysphagia (difficulty in swallowing), Seizures (a sudden, uncontrolled burst of electrical activity in the brain which causes changes in behavior, movements, feelings, and levels of consciousness), and Muscle Weakness. During a review of Resident 3 ' s MDS, dated [DATE], the MDS - Functional Status indicated, Resident 1 was totally dependent on staff for personal hygiene such as brushing teeth (oral care). During a review of Resident 3 ' s Brief Interview for Mental Status (BIMS, an evaluation of attention, orientation, and memory recall), dated 4/12/23, Resident 3 had a BIMS score of 14 out of 15. (A BIMS score of 0-7 indicate severe cognitive impairment), 8-12 indicate moderate cognitive impairment memory loss and poor decision-making skills, and 3-15 indicate no cognitive impairment. During a review of Resident 3 ' s CARE PLAN (CP) for Activities of Daily Living (ADL), dated 2/24/23, the CP indicated, Resident requires assistance with ADLs . Interventions: Assist with ADLs as needed, Provide oral care after meals and at bedtime . During a review of an article titled, ORAL HEALTH FOR OLDER ADULTS retrieved from https://www.healthinaging.org/blog/oral-health-for-older-adults/ dated 11/6/19, the article indicated the following: Older adults are at an especially high risk for mouth and tooth infections and the complications that can come with these problems. Practicing good oral hygiene, using fluoride treatments, and getting regular dental care reduces oral infections and their complications. The most important thing you can do to prevent infections is to maintain good oral hygiene. All older adults should be careful about their oral health. The facility's Policy and Procedure pertinent to the provision of care, specific to hygiene and oral/mouth care, was requested but not provided.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain a safe and comfortable environment, for eigh...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain a safe and comfortable environment, for eight of eight sampled residents (Residents 1, 2, 3, 4, 5, 6, 7, and 8), when on 6/30/23, the Heating, Ventilation, and Air Conditioning system unit (HVAC), which regulate and move heated and cooled air throughout a home or a building had malfunctioned and caused the ambient (immediate surroundings) room temperatures in room [ROOM NUMBER] to exceed the safe and comfortable level of 71 to 81 degrees Fahrenheit (F- a scale for measuring temperature). This failure placed Residents 1, 2, 3, 4, 5, 6, 7, and 8 at risk to experience heat related illnesses such as heat exhaustion (manifested by weakness, headache, vomiting, cramps, loss of consciousness) or heat-stroke (a serious heat-related illness manifested by high body temperature of 104 degrees F or higher, rapid breathing, increased heart rate); and reduced ability to participate in normal activities of daily living. Findings: During a concurrent observation and interview on 7/3/23 at 2:45 p.m. with the Assistant Director of Nurses (ADON), the hallway between rooms [ROOM NUMBERS] were felt to be hot and humid. Upon entrance to room [ROOM NUMBER], eight female residents (Residents 1, 2, 3, 4 ,5,6, 7, and 8) were observed lying in their bed (beds 1-8). A small standing floor fan was against the wall between beds four and five. The ADON stated, It is hot in here . the AC (air conditioning unit) had not worked since 6/30/23. During a concurrent observation and interview on 7/3/23 at 2:47 p.m. with the ADON, in room [ROOM NUMBER], Resident 6 was observed in her bed. Resident 6 ' s face was pink to light red in color. The head of bed was observed to be directly under the glass window. A white pillowcase was observed taped on the left side of the window. Resident 6 ' s feeding formula was observed infusing via a pump (a machine that moves fluid at a controlled rate) which was two feet away from the window. The ADON stated, It is hot in here, especially for Resident 6 . her head is directly next to the glass window . She is nonverbal, unable to reposition herself, and unable to tell if she is hot or cold. During a concurrent observation and interview on 7/3/23 at 2:50 p.m. with the ADON, Resident 5 was observed in her bed, with sweat on her forehead. Resident 5 wore a sleeveless cotton shirt and long pants. The ADON asked Resident 5 if she was comfortable and Resident 5 stated, No, it is so hot here . I am hot! During a concurrent observation and interview on 7/3/23 at 3:00 p.m. with the ADON, the ambient room temperatures in room [ROOM NUMBER] beds 1 to 8 were measured with the facility ' s infrared temperature gun (ITG, a tool that can measure temperatures from a distance). The ambient room temperatures in room [ROOM NUMBER] on 7/3/23 @ 3:08 p.m. were as follows: 203-bed 5: 83.2 degrees F 203-bed 6: 84.5 degrees F. 203-bed 7: 86.4 degrees F 203-bed 8: 86.6 degrees F 203-beds 1 to 203-bed 4 were between 82.3 to 83.2 degrees F. These beds ' head of bed were against the wall (hallway), unlike Residents 5, 6, 7, and 8, which were against the glass windows. During an interview on 7/3/23 at 3:11 p.m. with the Administrator (ADM), the ADM stated, It is my first day at the facility today, Monday, 7/3/23 . I was just informed during stand-up this morning that the HVAC Unit C had malfunctioned on 6/30/23 . I immediately implemented the Hydration cart, we brought in 2 portable AC units and placed one in room [ROOM NUMBER] and another in room [ROOM NUMBER] . During an interview on 7/3/23 at 3:26 p.m. with the Dietary Supervisor (DS), the DS stated, It has been hot here since Friday, June 30, 2023 . Something with the HVAC not working properly . the Maintenance Supervisor (MS)told the new ADM this morning at stand-up about the HVAC not working since 6/30/23. During an interview on 7/3/23 at 3:26 p.m. with the Licensed Vocational Nurse (LVN), the LVN stated, It had been hot in room [ROOM NUMBER] for like a week. The (female) residents in room [ROOM NUMBER] are totally dependent for care, and most of them are non-verbal and could not say if they are hot. We only started the popsicles this morning. The hydration cart is hit and miss. They just brought in the big fans at noon today, 7/3/23. During an interview on 7/3/23 at3:30 p.m. with the Registered Nurse/Licensee (RN/L) by phone and with the MS (face-to-face), the MS stated, The HVAC Unit was inspected and serviced (by Vendor 1) prior to the facility ' s survey . I can ' t remember the date .Then the fan blade motor for Unit C flew out and cut the coils . The only rooms affected were rooms [ROOM NUMBERS]. The weather on 6/16/23 was low to mid-80 ' s . The ambient room temperatures in room [ROOM NUMBER] was 72 to 82.2 degrees F. I informed the RN/L on 6/16/23, about the HVAC Unit C ' s fan blow out . We got a quote from a different company (Vendor 2) for repair and installation for $21,000.00 . I gave the quote to the RN/L . The RN/L stated, I think we were sabotaged . why would the fan blow up and cut the coil . the HVAC had no problem before the routine maintenance check done by [Vendor 1]. During a record review of Resident 5 ' s admission RECORD, undated, the admission Record indicated, Resident 5 was admitted to the facility on [DATE], with diagnosis which included Acute (sudden) Respiratory Failure with Hypoxia (a condition where there is not enough oxygen in the blood, causing shortness of breath, dizziness, blurred vision, extreme tiredness and difficulty in performing routine activities), COPD (chronic obstructive pulmonary disease, a group of lung diseases that make it hard to breathe) and Obesity (body weight that is greater than what is considered normal or healthy for a certain height). During a record review of Resident 6 ' s admission RECORD undated, the admission Record indicated, Resident 6 was admitted to the facility on [DATE], with diagnosis which included Chronic (long-term) Respiratory Failure and Persistent Vegetative State (a condition in which a person with severe brain damage is awake but lacks awareness of themselves or their environment) and history of Pneumonia (lung infection). During a record review of Resident 7 ' s admission RECORD undated, the admission Record indicated, Resident 7 was admitted to the facility on [DATE], with diagnosis which included Seizures (a sudden, uncontrolled burst of electrical activity in the brain which causes changes in behavior, movements, feelings, and levels of consciousness). During a record review of Resident 8 ' s admission RECORD undated, the admission Record indicated, Resident 8 was admitted to the facility on [DATE], with diagnosis which included COPD and wheezing (a high-pitched whistling sound during breathing that is caused by partially blocked airway). During a record review of Resident 9 ' s admission RECORD undated, the admission Record indicated, Resident 9 was admitted to the facility on [DATE], with diagnosis which included edema (swelling), muscle weakness, and urinary retention (a condition in which a person is unable to empty all the urine from the bladder). During a record review of Resident 10 ' s admission RECORD undated, the admission Record indicated, Resident 10 was admitted to the facility on [DATE], with diagnosis which included Hypertension (high blood pressure) and Urinary Tract Infection (UTI, bladder infection). During a record review of Resident 11 ' s admission RECORD undated, the admission Record indicated, Resident 11 was admitted to the facility on [DATE], with diagnosis which included Hemiplegia (a loss or impairment of voluntary movement on one side of the body), hypertension, and muscle weakness. During a record review of Resident 12 ' s admission RECORD undated, the admission Record indicated, Resident 12 was admitted to the facility on [DATE], with diagnosis which included Muscle Weakness, Pain, and Senile Dementia (loss of ability to think, remember, and reason to such an extent that it interferes with one ' s daily life and activities). During a review of an on-line article titled, Extreme Heat, published by the Centers for Disease Control (CDC, a United States Federal agency whose mission is to protect public health by preventing and controlling disease, injury, and disability) dated 6/19/17, and retrieved from (https://www.cdc.gov/disasters/extremeheat/medical.html), indicated People with chronic medical conditions are more vulnerable to extreme heat because they may be less likely to sense and respond to changes in temperature and they may be taking medications (tranquilizers, water pills, allergy pills, heart pills, laxatives (stool softener) and drugs used to treat mental illnesses) that can make the effect of extreme heat worse. Conditions like respiratory infections, heart disease, mental illness, kidney diseases, diabetes, poor blood circulation, and obesity are risk factors for heat-related illness. Individuals who are overweight or obese tend to retain more body heat. Additional factors that increase one ' s risk of getting a heat illness include dehydration (not having enough fluids in the body). During a review of the All Facilities Letter - Hot Summer Weather Advisory 20-23, published by the California Department of Public Health (CDPH), dated 7/2023, indicated, the AFL reminds health care facilities to implement recommended precautionary measures to keep individuals safe and comfortable during extremely hot weather. Facilities must have contingency plans in place to deal with the loss of air conditioning, or in the case when no air conditioning is available, take measures to ensure patients and residents are free of adverse conditions that may cause heat-related health complications .Facilities must report extreme heat conditions that compromise patient health and safety and/or require an evacuation, transfer, or discharge of patients. The summer season, along with its potential for fluctuating high temperatures, is approaching. The California Department of Public Health (CDPH), Center for Health Care Quality (CHCQ), reminds all health care facilities that the elderly and other health compromised individuals are more susceptible to temperature extremes and possible dehydration. Facility administrators should monitor weather predictions for fluctuations in extreme temperatures and take extra precautions to be sure appropriate air conditioning equipment is well maintained and operating effectively. CDPH recommends the following to prepare for high summer temperatures:1. Ensure a comfortable climate for staff, visitors, patients, and residents: (a) Engage facilities management to deliver a comfortable ambient environment and safe storage conditions: for example, ensure climate control, adequate ventilation, and proper PPE usage; preserve power infrastructure through power management and partnerships; and procure/service critical cooling equipment. (b) Contingency planning: facilities must have contingency plans in place to deal with the loss of air conditioning, or in the case when no air conditioning is available, take measures to ensure patients and residents are free of adverse conditions that may cause heat-related health complications. Facilities should use portable fans and other temporary cooling devices when indicated. (i) Ensure fans are used properly: 1. Ceiling fans: setting fan to rotate counterclockwise will push air down. Check to see if your ceiling fan can do this. 2. REMINDER: While electric fans might provide some comfort, when temperatures are hot, they won't prevent heat-related illness. 3. Avoid the use of high-speed settings on fans. 4. Orient fans to promote airflow from clean-to-less-clean direction, for example, from other parts of a facility towards locations with known or suspected COVID-19 cases, and then to the outside. 5. Mount fans in open windows or place them near open windows to direct indoor air to flow outside. 6. Position fans so that air does not blow from one person to another. 7. Do not have residents congregate in outside areas where window fans are located. 2. Be prepared for heat- and summer-related illness:(a) Heat-related illness: heat-related illnesses include heat stroke, heat exhaustion, heat cramps, sunburn, and heat rash, with varying susceptibilities across population segments. Health care facilities should be prepared to care for heat-related illnesses, particularly to identify population groups disproportionately affected by heat-related illnesses. (b) Summer-related illnesses: the risk for mosquito-borne illnesses like [NAME] Nile Virus increases in the summer. Although relatively uncommon, health care providers should remain vigilant to detect new cases.3. Take precautions to maintain adequate hydration among patients, residents, staff, and visitors, particularly in vulnerable populations. CHCQ recommends facilities review CDPH's Fast Facts: Preventing Summer Heat Injuries and implement the following measures to keep residents and clients comfortable during extremely hot weather: · Dress in lightweight, loose-fitting clothing · Keep residents well hydrated with particular attention to dependent residents · Minimize physical activities during the hottest parts of the day · Stay indoors and out of the sun during the hottest parts of the day · Use fans as indicated in the Fast Facts page on preventing summer heat injuries · Open windows where feasible if screens are intact, to allow fresh air to circulate · Use cool compresses, misting, showers, and baths to promote cooling · Avoid hot and heavy meals · Encourage frozen treats such as popsicles between meals · Keep a hydration station readily available to residents, family, and staff · Be alert to adverse changes in patient and resident conditions that may be heat related · Develop and implement a system to monitor hydration status and be prepared to take appropriate interventions. · Pay special attention to patients with medications that make the patient susceptible to high temperatures, e.g., psychotropic medications. Licensing regulations require facilities to report all emergency and/or disaster-related occurrences that threaten the welfare, safety, or health of patients to the CHCQ. If the extreme heat conditions affect your facility by compromising patient health and safety and/or require an evacuation, transfer, or discharge of patients, you must contact your CHCQ district office. Please follow these guidelines for reporting such occurrence. The facility ' s Policy and Procedure (P&P) pertinent to Maintaining Safe and Comfortable ambient room temperatures was requested but not provided.
Jun 2023 20 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure a comprehensive and effective systematic approa...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure a comprehensive and effective systematic approach was implemented to monitor and maintain optimal nutritional status for one of two sampled residents (Resident 17) when: 1. The facility failed to ensure the weight goal range for Resident 17 was established with the involvement of the resident's legal representative (RP). 2. The facility failed to follow standards of practice for Resident 17 and find a substitution or alternate nutritional intervention for [brand name] (a frozen dessert used for adding calories and protein) which the facility no longer provided. These failures had the potential for Resident 17 to experience continued weight loss. Findings: During a review of Resident 17's admission Face Sheet, dated on 6/13/23, the admission Face Sheet indicated, Resident 17 was admitted to the facility on [DATE]. Resident 17's diagnoses included Protein -Calories Malnutrition ( is a type of undernutrition when resident is not consuming enough protein and calories), Oropharyngeal Dysphagia (swallowing problems occurring in the mouth and or the throat), Depressive Disorder (a mental disorder characterized by a persistently depressed mood and long-term loss of pleasure or interest in life), Anxiety Disorder (a mental disorder that causes worry and fear about everyday situations), Adult Failure to Thrive (FTT: insufficient weight gain), and Gastro Esophageal Reflux Disease (GERD: a condition in which acidic gastric fluid flows backward into the esophagus - connects the throat to the stomach, resulting in heartburn). A review of Resident 17's medical record was conducted on 6/19/23. During a review of the Resident 17's MDS (an assessment tool of healthcare and functional needs)), dated 4/7/23, Resident 17's BIMS (Brief Interview for Mental Status- assessment of cognitive function) score was 4, indicating severely impaired cognition. The MDS also indicated, Resident 17 had a weight loss of 5 percent or more in the last month or 10 percent or more in the last 6 months but was not on a physician-prescribed weight loss regimen, entries were dated 12/2/22, 12/21/22, 1/7/23 and 4/7/23. During a review of Resident 17 physician's orders, showed the following: 12/12/22: [Mirtazapine] (medication for depression which has a side effect of increased appetite) 12/29/22: Regular diet, Mechanical soft texture (soft food for people who have difficulty chewing), Regular consistency liquid 1/19/23: Health shake three times a day 1/20/23: Fortified foods (foods with extra nutrients) three times a day with meals for significant weight (wt) loss. Continue weekly wts until stable 3/13/23: [frozen dessert used for adding calories and protein] two times a day with lunch and dinner as nutritional supplement 3/14/23: Folic Acid (a nutrient) 3/14/23: Multivitamin-Minerals 3/14/23: Vitamin C During a review of Resident 17's weights showed: 6/4/22: 129 pounds (lbs) 7/4/22: 127 lbs 8/9/22: 124 lbs 9/7/22: 122 lbs 10/29/22: 131 lbs 11/5/22: 119 lbs 11/26/22: 112 lbs 12/8/22: 113 lbs 12/15/22: 112 lbs 12/22/22: 111 lbs 12/28/22: 112 lbs 1/5/23: 108 lbs 1/9/23: 109 lbs 1/19/23: 102 lbs 1/25/23: 107 lbs 2/2/23: 105 lbs 2/7/23: 105 lbs 2/15/23: 107 lbs 3/8/23: 103 lbs 4/5/23: 104 lbs 5/9/23: 108 lbs 6/7/23: 107 lbs According to the American Academy of Family Physician journal, indicated Elderly patients with unintentional weight loss are at higher risk for infection, depression and death. (American Family Physician, February 15, 2002/Volume 65, Number 4) According to the American Academy of Family Physician journal, indicated Involuntary weight loss can lead to muscle wasting, .depression and an increased rate of disease complications. Various studies demonstrated a strong correlation between weight loss and morbidity and mortality. One study showed that nursing home patients had a significantly higher mortality rate in the six months after losing 10 percent of their body weight, irrespective of diagnoses or cause of death. In another study, institutionalized elderly patients who lost 5 percent of their body weight in one month were found to be four times more likely to die within one year. (February 15, 2002/Volume 65, Number 4 www.aafp.org/afp American Family Physician) During a review of Resident 17's Nutritional Risk Assessment (NRA), dated 11/1/22, NRA indicated, Height (Ht): 72 inch, Wt: 131pound (#) (10/29/22), Body Mass Index( BMI: a weight-to-height ratio, calculated by dividing one's weight in kilograms by the square of one's height in meters and used as an indicator of obesity, normal weight and underweight) 17.8 (categorized as underweight), Goal weight: 178 # +/- 10 %, Relevant medications: MVI (multi-vitamin), Fe (Iron), .folic (folic acid), Vit C (vitamin C), famotidine (medication for heart burn), .[mirtazapine] ., Identification of Risk Indicators 1. Weight status: BMI < (less than) 18 . (underweight); Rate of unplanned weight gain: > (greater than) 5 % in 1 months ., Current Food and Fluid intake: 50 -75 % (percent), .Swallowing difficulties: No; Therapeutic Nutrition Supplement: No, .Texture of Diet: Pureed/Blended Fluid (texture modified diet). Goal/Intervention: 1. Nutritional Risk Related to Diagnosis (Dx): Protein calories malnutrition (lack of proper nutrition), dysphagia (difficulty swallowing), asthma, [hypertension (HTN-high blood pressure], GERD, Adult failure to thrive, constipation, BMI: 17.8, .wt: 10/29/22: 131#, 9/7/22: 122 #, 6/4/22:129#, 4/2/22: 130#: + 9#/ 30 days 7 % significance wt gain desirable on [mirtazapine]. 2. Nutritional Goal: Tolerate diet with PO (meal intake) > 75%, .Nausea/Vomiting: Never, . 3. Nutritional Intervention: RD recommendation (Rec) .2. weekly wts; 3. Large portion every meal, . monitor wt, .PO, Follow up (F/up) as per policy and procedure (p/p). During a review of Resident 17's Nutritional Risk Assessment (NRA), dated 12/27/22, NRA indicated, .Wt: 111 # (12/22/22), BMI: 15.5 (categorized as underweight), Goal weight: 178 # +/- 10 %, Identification of Risk Indicators 1. Weight status: BMI < 18 . (underweight); Rate of unplanned weight loss: > 5 % in 1 months ., Current Food and Fluid intake: 50 -75%, .Swallowing difficulties: No; Therapeutic Nutrition Supplement: No, .Texture of Diet: Pureed/Blended Fluid. Goal/Intervention: 1. Nutritional Risk Related to Dx: Protein calories malnutrition, dysphagia, HTN, GERD, Adult failure to thrive, Pureed large portion poor po on Remeron, .wt: 12/22/22: 111#, 12/8/22: 113#, 11/5/22: 119#, 9/7/22: 122 #, 6/4/22: 129 #: -8 # > 30 days Change of condition (COC): 12/21/22 wt loss and 12/2 wt loss. Nutritional Goal: Tolerate diet with PO > 75%, .Nausea/Vomiting: Never, . 3. Nutritional Intervention: RD recommendation (Rec)1. Evaluate for RNA [Restorative Nurse Assistant] program to encourage PO 2. weekly wts; 3. Med pass 2.0 (oral nutritional supplement drink with high calories and protein to help weight gain) 237 milliliters (ml- a unit of measurement) two time per day with medication pass 4. Health Shake (Nutrition drinks that has high calories and protein) every meal, monitor wt, .PO, F/up as per p/p. During a review of Resident 17's Weight Variance (WV) progress note, dated 1/5/23, WV indicated, .Wt: 112 # (12/28/22), BMI: 15.6 (categorized as underweight), Goal weight: wt gain, Identification of Risk Indicators 1. Weight status: BMI < 18 . (underweight); Rate of unplanned weight loss: > 5 % in 1 months; 7.5 % in 3 month; >10 % in 5 months, Current Food and Fluid intake: < 50 %, . Swallowing difficulties: No; Therapeutic Nutrition Supplement: No, .Texture of Diet: Regular/Cut Up/Minced. Goal/Intervention: 1. Nutritional Risk Related to Diet: Regular, mechanical soft texture, thin liquid; Usual body weight (UBW) 135 #, wt history trending down during admission; under wt; loss - 4 # (3.6%) x 1 week related to (r/t) variable PO intake. Dx: Protein Calories Malnutrition, dysphagia, HTN, Hyperlipidemia (HLD-high level of fats in the blood), GERD, Adult FTT, Constipation. Nutritional Goal: PO intake meeting > 75% of estimated nutritional needs. Wt gain towards BMI within normal range (WNL) or no significant wt changes x 1,3,6 months .Nutritional Intervention: 1. Health Shake TID (three times per day) with meals 2. weekly wt x 4 weeks. RD will continue monitor PO intake, significant wt changes . During a review of Resident 17's WV progress note, dated 1/12/23, WV indicated, .Wt: 109 # (1/9/23), BMI: 15.2 (categorized as underweight), Goal weight: UBW 135, Identification of Risk Indicators 1. Weight status: BMI < 18 .(underweight); Rate of unplanned weight loss: > 5 % in 1 months; 7.5 % in 3 month; >10 % in 5 months, Current Food and Fluid intake: 50 -75 %, . Swallowing difficulties: No; Therapeutic Nutrition Supplement: Yes, Current supplement: Health Shake TID with meal. Texture of Diet: Regular/Cut Up/Minced. Goal/Intervention: 1. Nutritional Risk Related to Diet: - 4 # (3.7%) x 1 week; -5 # (4.4%) x 1 month; -23 # (17.6%) x 3 months; -19# (15%) x 6 months. Diet: Regular, mechanical soft, thin liquid PO intake: ~ 50% x 2 weeks (varies greatly) .Tolerating diet texture well. No preferences to update at this time. Nutritional Goal: PO intake meeting > 75% of estimated nutritional needs. Wt gain towards BMI WNL or no significant wt changes x 1,3,6 months .Acceptance of supplements. Nutritional Intervention: Plan 1. Change Health Shake TID @ (at) snacks 2. Add [frozen dessert used for adding calories and protein] daily at dinner 3. Fortified foods (foods with extra nutrients added to it) with meals. Continue weekly wts until stable. RD will continue monitor PO intake, significant wt changes . During a review of Resident 17's WV progress note, dated 1/26/23, WV indicated, .Wt: 107 # (1/25/23), BMI: 14.9 (categorized as underweight), Goal weight: UBW 135, . Identification of Risk Indicators 1. Weight status: BMI < 18 . (underweight); Rate of unplanned weight loss: > 5 % in 1 months; 7.5 % in 3 month; >10 % in 5 months, Current Food and Fluid intake: 50 -75 %, . Swallowing difficulties: No; Therapeutic Nutrition Supplement: Yes, Current supplement: Health Shake TID, snacks at HS (evening snack), [frozen dessert used for adding calories and protein] 1 x/day (qd), Fortified Foods TID. Texture of Diet: Regular/Cut Up/Minced. Goal/Intervention: 1. Nutritional Risk Related to Wt gain +5# (4.9%) x 1 week. Diet: Regular, mechanical soft texture, thin liquid. PO intake varies but may be increasing x 5 days. Continue on weekly wt .no edema noted per nursing. Tolerating diet texture well. No preferences to update at this time. Nutritional Goal: PO intake meeting > 75% of estimated nutritional needs. Wt gain towards UBW (usual body weight) +/- 5 #/BMI WNL (within normal limits) or no significant wt changes x (at) 1,3,6 months .Acceptance of supplements. Nutritional Intervention: Wt gain is desirable. No nutritional rec at this time. Continue weekly wts until stable. RD will continue monitor PO intake, significant wt changes . During a review of Resident 17's WV progress note, dated 2/9/23, WV indicated, .Wt: 105 # (2/7/23), BMI:14.6 (categorized as underweight), Goal weight: UBW 135, .Identification of Risk Indicators 1. Weight status: BMI < 18 .(underweight); Rate of unplanned weight loss: > 5 % in 1 months; 7.5 % in 3 month; >10 % in 5 months, Current Food and Fluid intake: 50 -75 %, .Swallowing difficulties: No; Therapeutic Nutrition Supplement: Yes, Current supplement: Health Shake TID, snacks at HS, [frozen dessert used for adding calories and protein] qd (everyday), Fortified Foods TID. Texture of Diet: Regular/Cut Up/Minced. Goal/Intervention: 1. Nutritional Risk Related to Wt loss 14# (11.8%) x 90 days, 19 # (15.3%) x 180 days. Diet: Regular, mechanical soft texture, thin liquid. PO intake varies but may be increasing x 3 days. Continue on weekly wt .no edema noted. Tolerating diet texture well. No preferences to update at this time. Nutritional Goal: PO intake meeting > 75% of estimated nutritional needs. Wt gain towards UBW +/- 5 #/BMI WNL or no significant wt changes x 1,3,6 months .Acceptance of supplements. Nutritional Intervention: Wt loss has slowed and stalled x 2 weeks; no significant wt change x 30 days. Will continue to monitor until wts stable x 4 wk. Plan: Continue diet as ordered. RD will continue to monitor PO intake, significant wt change . During a review of Resident 17's WV progress note, dated 2/16/23, WV indicated, .Wt: 107 # (2/15/23), BMI: 14.9 (categorized as underweight), Goal weight: BMI WNL, . Identification of Risk Indicators 1. Weight status: BMI < 18 .(underweight); Rate of unplanned weight loss: No weight change, Current Food and Fluid intake: > 75 %, .Swallowing difficulties: No; Therapeutic Nutrition Supplement: Yes, Current supplement: Health Shake TID, snacks at HS (a bed time) , [frozen dessert used for adding calories and protein] qd, Fortified Foods TID. Texture of Diet: Regular/Cut Up/Minced. Goal/Intervention: 1. Nutritional Risk Related to +2 # x 1 week. Diet: Regular, mechanical soft texture, thin liquid. PO intake varies but may be increasing x 3 days. Continue on weekly wt .no edema (swelling) noted. Tolerating diet texture well. No preferences to update at this time. Nutritional Goal: PO intake meeting > 75% of estimated nutritional needs. Wt gain towards UBW +/- 5 #/BMI WNL or no significant wt changes x 1,3,6 months .Acceptance of supplements.Nutritional Intervention: Wt gain desirable due to history low BMI. Plan: D/C weekly weights due to stable x 4 wk. Will continue to monitor on monthly weights. RD will continue to monitor significant wt changes . During a review of Resident 17's WV progress note, dated 3/9/23, WV indicated, .Wt: 103 # (3/8/23), BMI: 14.4 (categorized as underweight), Goal weight: BMI WNL, . Identification of Risk Indicators 1. Weight status: BMI < 18 . (underweight); Rate of unplanned weight loss: > 5 % in 1 months; 7.5 % in 3 month; >10 % in 5 months, Current Food and Fluid intake: 50-75 %, . Swallowing difficulties: No; Therapeutic Nutrition Supplement: Yes, Current supplement: Health Shake TID, [frozen dessert used for adding calories and protein] at dinner. Texture of Diet: Regular/Cut Up/Minced. Goal/Intervention: 1. Nutritional Risk Related Wt loss -10# (8.8%) x 90 days, -19# (15.6%) x 180 days. No significant wt loss -4# x 1 month. Regular, mechanical soft texture, thin liquid, Snacks at HS, Fortified foods TID. PO intake trending around 75 % of meals. No report of issues chewing/swallowing.no edema noted . Nutritional Goal: PO intake meeting > 75% of estimated nutritional needs. Wt gain towards UBW +/- 5 #/BMI WNL or no significant wt changes x 1,3,6 months .Acceptance of supplements.Nutritional Intervention: Wt loss is undesirable, however continuously addressed by IDT with multiple nutrition interventions. Non-significant weight change this month still undesirable. Continue on appetite stimulator. Plan: 1. Increase [frozen dessert used for adding calories and protein] to BID with lunch and dinner (discontinue dinner only) 2. Weekly weights x 4 weeks. RD will continue to monitor. During a review of Resident 17's Quarterly Nutritional Risk Assessment (NRA), dated 4/3/23, NRA indicated, .Wt: 103 # (3/8/23), BMI: 14.4 (categorized as underweight), Goal weight: BMI WNL, . Identification of Risk Indicators 1. Weight status: BMI < 18 . (underweight); Rate of unplanned weight loss: > 5 % in 1 months; 7.5 % in 3 month; >10 % in 5 months, Current Food and Fluid intake: 50-75 % . Swallowing difficulties: No; Therapeutic Nutrition Supplement: Yes, Current supplement: Health Shake TID, [frozen dessert used for adding calories and protein] two times per day (BID) at lunch and dinner. Texture of Diet: Regular/Cut Up/Minced. Goal/Intervention: 1. Nutritional Risk Related to Regular, mechanical soft texture, thin liquid, Snacks at HS, Fortified foods TID. PO intake trending around 75 % of meals. No report of issues chewing/swallowing.no edema noted . Nutritional Goal: PO intake meeting > 75% of estimated nutritional needs. Wt gain towards UBW +/- 5 #/BMI WNL or no significant wt changes x 1,3,6 months .Acceptance of supplements.Nutritional Intervention: No significant weight change this month. Resident would benefit from weight gain towards BMI WNL. PO intake has slightly increased. Continue on appetite stimulant. Plan: Continue diet as ordered. RD will continue to monitor prn (as needed) per facility protocol. During a review of Resident 17's WV progress note, dated 4/7/23, WV indicated, .Wt: 103 # (4/5/23), BMI: 14.5 (categorized as underweight), Goal weight: BMI WNL, . Identification of Risk Indicators 1. Weight status: BMI < 18 . (underweight); Rate of unplanned weight loss: > 5 % in 1 months; 7.5 % in 3 month; >10 % in 5 months, Current Food and Fluid intake: 50-75 %, . Swallowing difficulties: No; Therapeutic Nutrition Supplement: Yes, Current supplement: Health Shake TID, [frozen dessert used for adding calories and protein] at lunch and dinner, Fortified Food TID, snacks TID. Texture of Diet: Regular/Cut Up/Minced. Goal/Intervention: 1. Nutritional Risk Related to significant weight loss -27 # (21%) x 180 days. PO intake trending around 75 %; . No report of issues chewing/swallowing.no edema noted . Nutritional Goal: PO intake meeting > 75% of estimated nutritional needs. Wt gain towards UBW +/- 5 #/BMI WNL or no significant wt changes x 1,3,6 months .Acceptance of supplements.Nutritional Intervention: Overall significant wt loss undesirable, however, Resident wt now relatively stable x 3 months with nutritional interventions. PO intake fair at Resident baseline. No recommendations at this time. Continue diet as ordered. RD will continue to monitor PO intake, significant weight changes . 1. During a concurrent interview and record review on 6/14/23 at 10:18 a.m. with ADON. ADON stated, the goal weights indicated in the weight variance progress note on 4/7/23 Wt (weight) gain towards UBW (usual body weight) +/- 5 # (pounds)/BMI [Body Mass Index- a weight-to-height ratio, calculated by dividing one's weight in kilograms by the square of one's height in meters and used as an indicator of obesity, normal weight and underweight] WNL (within normal limits) or no significant wt changes x (for) 1,3,6 months were the IDT members' goal weight preference not that of Resident 17. ADON stated, IDT members should have discussed with goals with Resident 17 and Resident 17's Responsible Party (RP) for weight goals. During a phone interview on 6/14/23 at 2:23 p.m. with Resident 17's Responsible Party (RP) 1, RP 1 stated, Resident 17's UBW was 140 pounds. RP 1 stated, Resident 17's was too small (underweight) with current 107 pounds. RP stated, she wished Resident 17 weight ranged from 135 -140 pounds. RP 1 stated, nobody in the facility had called her to discuss Resident 17's weight loss issue, nutrition interventions and goal weight preference. During a review of the Resident 17's Nutrition care plan, undated, Resident 17's Nutrition care plan indicated, Nutritional Status: At risk for weight loss due to chewing difficulty, mechanically altered diet and history of weight loss .dated initiated:11/5/2022, Revision on 4/3/2023, Goal: Resident will maintain or gain weight upon next review. Date Initiated: 12/21/2022, Revision on 4/13/2023, Target Date: 7/12/2023 . During a concurrent interview and record review on 6/14/23 at 3:00 p.m. with the RD. Resident 17's Nutrition care plan was reviewed . Resident 17's care plan indicated, Goal: Resident will maintain or gain weight upon next review. Dated Initiated:12/21/22. Revision on: 4/13/23. The RD stated, Resident 17's care plan goal weight was IDT members perspective not Resident 17's personal goal weight. During a review of the facility's policy and procedure (P&P) titled, Care Planning - Interdisciplinary Team, Revised September 2013, the P&P indicated, Policy Statement: Our facility's Care Planning/Interdisciplinary Team is responsible for the development of an individualized comprehensive care plan for each resident. Policy Interpretation and Implementation: .The resident, the resident's family and/or the resident's legal representative/guardian or surrogate are encouraged to participate in the development of and revisions to the resident's care plan . During a review of the facility's policy and procedure (P&P) titled, Nutritional Assessment, Revised October 2017, the P&P indicated, As part of comprehensive assessment, a nutritional assessment, including current nutritional status and risk factors for impaired nutrition, shall be conducted for each resident. Policy Interpretation and Implementation: .Individual care plans shall address, .The resident's personal preferences; Goals and benchmarks for improvement . 2. During a concurrent observation, interview and meal tray ticket review on 6/13/23 at 11:58 a.m. with Dietary Manager (DSS) in the dining room. The meal tray ticket for Resident 17 indicated, 4-ounce (oz) [brand name- frozen dessert used for adding calories and protein]. Resident 17 was observed to receive a bowl with 4 oz of vanilla ice cream. DSS stated, the facility ran out of [brand name] frozen dessert used for adding calories and protein 3 weeks ago. DSS stated, she substituted [brand name] frozen dessert used for adding calories and protein to regular ice cream. DSS stated, she mentioned to the RD last Wednesday on June 7, 2023, that the facility had run out of [brand name] frozen dessert used for adding calories and protein 3 weeks ago. DSS stated, there was no replacement recommendation for a substitution from the RD. During an interview on 6/14/23 at 10:18 a.m. with ADON. ADON stated, the standard of practice if nursing to call the doctor and obtain an order to hold [brand name] frozen dessert used for adding calories and protein and get a new order for [brand name] frozen dessert used for adding calories and protein substitution. ADON stated, nursing should contact the RD for recommendation or an alternative nutritional intervention. ADON stated, she received the ice cream substitution today (6/14/23). During a concurrent interview and record review on 6/14/23 at 3:00 p.m. with the RD. The RD stated, the manufacturer no longer made [brand name] frozen dessert used for adding calories and protein and he should find another substitution or an alternate nutritional intervention.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to meet the minimum requirement of a registered nurse (RN) on duty when an RN was not scheduled for eight consecutive hours per day, seven day...

Read full inspector narrative →
Based on interview and record review, the facility failed to meet the minimum requirement of a registered nurse (RN) on duty when an RN was not scheduled for eight consecutive hours per day, seven days a week for 17 (3/4/23, 3/5/23, 3/9/23, 3/11/23, 3/12/23, 3/18/23, 3/19/23, 3/21/23, 3/22/23, 3/25/23, 3/26/23, 4/4/23, 4/6/23, 5/7/23, 5/16/23, 5/23/23 and 5/30/23) of 103 days sampled. This failure had the potential to result in residents not receiving appropriate services with RN oversight. Findings: During a review of the facility census, dated 6/11/23, the facility census indicated a resident census of 62 residents. During a concurrent interview and record review on 6/14/23 at 10: 37 a.m. with the Director of Nursing (DON), the facility's licensed nursing (LN) staffing schedule, dated 3/1/23 to 6/11/23 was reviewed. The licensed nursing staffing schedule indicated for the dates of 3/4/23, 3/5/23, 3/9/23, 3/11/23, 3/12/23, 3/18/23, 3/19/23, 3/21/23, 3/22/23, 3/25/23, 3/26/23, 4/4/23, 4/6/23, 5/7/23, 5/16/23, 5/23/23 and 5/30/23 there were no RN's scheduled to work eight consecutive hours a day. The DON verified the licensed nursing staffing schedules from 3/1/23 to 6/11/23 licensed nursing staffing schedules indicated, there was no RN on duty. DON stated, the facility did not meet the required minimum eight consecutive hours a day for RNs. DON stated, his expectation is to have RN coverage for the required eight consecutive hours a day seven days a week. DON stated, RN's have a higher level of clinical judgement that can assist residents and offer clinical guidance to staff. DON stated, there is a risk for missed clinical assessments (ongoing process of gathering data) when the facility does not have a RN on duty. During an interview with the Administrator (ADM), on 6/16/23, at 2:05 p.m., ADM stated the facility did not meet the minimum required eight consecutive hours a day, seven days a week when there was no RN scheduled for 3/4/23, 3/5/23, 3/9/23, 3/11/23, 3/12/23, 3/18/23, 3/19/23, 3/21/23, 3/22/23, 3/25/23, 3/26/23, 4/4/23, 4/6/23, 5/7/23, 5/16/23, 5/23/23 and 5/30/23. ADM stated, it is the responsibility of the DON that clinical needs of the residents are met. ADM stated, her expectation is to have a RN on duty for the minimum eight consecutive hours a day seven days a week. During a review of the facility's policy and procedure (P&P) titled, Staffing dated October 2017, the P&P indicated, .Licensed nurses and certified nursing staff assistant are available 24 hours a day to provide direct resident care services .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Garbage Disposal (Tag F0814)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to dispose of garbage and refuse properly when two of the three dumpsters did not have the lids of the dumpsters closed properly....

Read full inspector narrative →
Based on observation, interview and record review, the facility failed to dispose of garbage and refuse properly when two of the three dumpsters did not have the lids of the dumpsters closed properly. This failure had the potential to attract pests and rodents. Findings: During an observation on 6/12/23 at 2:00 p.m. outside of the facility, two out of three dumpsters were overflowing with grabage and the lids were not properly closed. During a concurrent observation and interview on 6/12/23 at 2:21 p.m. with Dietary Manager (DSS), DSS confirmed two of the dumpsters were overflowing with the lids not properly closed. The DSS stated, the lids of dumpsters should be close at all the times otherwise it would attract flies. During an observation on 6/13/23 at 1:37 p.m. outside facility, one of the dumpsters lid was observed wide open. During a concurrent observation and interview on 6/13/23 at 1:40 p.m. with Administrator (ADM), ADM confirmed one of the dumpster lid was wide open. During an interview on 6/14/23 at 4:00 p.m. with the Registered Dietitian (RD). RD stated, dumpsters should not overflowing with trash and the lids needed to remain closed all the time otherwise it would attract pests. During a review of the facility's policy and procedure (P&P) titled, Food-Related Garbage and Refused Disposal, Revised October 2017, the P&P indicated, . Outside dumpsters provided by garbage pickup services will be kept closed .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0925 (Tag F0925)

Could have caused harm · This affected 1 resident

Based on observation, interview, and facility document review, the facility failed to ensure an effective pest control program was in place for the kitchen when house flies were observed flying and la...

Read full inspector narrative →
Based on observation, interview, and facility document review, the facility failed to ensure an effective pest control program was in place for the kitchen when house flies were observed flying and landing in the facility. This failure had the potential to lead to food borne illnesses (illness caused by food contaminated with bacteria, viruses, parasites or toxins) in the facility residents who eat food prepared in the kitchen. Findings: During a concurrent observation and interview on 6/13/23 at 8:23 a.m. with Certified Nursing Assistant (CNA) 2 at the bedside table of Resident 32. A house fly was observed landing on Resident 32's finished breakfast meal tray. CNA 1 confirmed the house fly was landing on Resident 32's finished breakfast meal tray. During an observation on 6/13/23 at 8:30 a.m. in the Administrator office, a house fly was observed flying around in the Administrator office. During an interview on 6/13/23 at 8:54 a.m. with the Dietary Manager (DSS). DSS stated, there was lot of flies in the building especially during summer. During a concurrent observation and interview on 6/13/23 at 10:38 a.m. with the Assistant Dietary Manager (ADSS) in the kitchen, a house fly was observed landing on the wooden counter. ADSS confirmed the house fly was landing on the wooden counter in the kitchen. ADSS stated, the house fly should not be in the kitchen because house flies were dirty. During an observation on 6/13/23 at 11:48 a.m. in the dining room, a house fly was observed landing on the window. During an interview on 6/14/23 at 4:00 p.m. with the Registered Dietitian (RD). RD stated, it seem like this facility had pest control and sanitation issue to have house flies. The RD stated, his expectation was this building should not have any pests. During a review of the facility's policy and procedure (P&P) titled, Pest Control, Revised May 2008, the P&P indicated, Policy Statement: Our facility shall maintain an effective pest control program.This facility maintain an on-going pest control program to ensure that the building is kept free of insects . During a review of the facility's policy and procedure (P&P) titled, Sanitization, Revised October 2008, the P&P indicated, The food service area shall be maintained in a clean and sanitary manner.All kitchen, kitchen area and dining areas shall be kept clean, free from .and protected from . flies .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Assessments (Tag F0636)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the Comprehensive Minimum Data Set (MDS-an evaluation of car...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the Comprehensive Minimum Data Set (MDS-an evaluation of care needs, memory and physical functions) were completed and submitted within the required 14 day time frame for four of 14 sampled residents (Resident 3, 15, 21 and 36). This deficient practice had the potential to negatively affect the delivery of care and services needed by the residents. Findings: During an interview on 6/15/23 at 2:22 p.m., with Minimum Data Set Nurse (MDSN), the MDS stated, facility is not following Resident Assessment Instrument (RAI- guidelines on gathering definitive information on a resident's strengths and needs) guidelines. MDSN stated, MDS assessments are late and not submitted on time according to the Resident Assessment Instrument (RAI- guidelines on gathering definitive information on a resident's strengths and needs) guidelines. MDSN stated, the Director of Nurses (DON) assists with MDS submission to Centers for Medicare and Medicaid Services (CMS- organization responsible for creating health and safety guidelines.) MDSN stated, she has not been trained to submit MDS assessments to CMS. During a concurrent interview and record review on 6/15/23 at 2:27 p.m., with MDSN, Resident 15's Significant Change assessment MDS dated [DATE] was reviewed. MDSN stated, the Significant Change MDS for Resident 15 was due by 6/2/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:31 p.m., with MDSN, Resident 21 Annual assessment dated 4/19/23 was reviewed. MDSN stated, the Annual assessment for Resident 21 was due by 5/3/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:35 p.m., with MDSN, Resident 3 Annual assessment MDS dated [DATE] was reviewed. MDSN stated, the Annual assessment MDS for Resident 3 was due by 5/8/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:45 p.m., with MDSN, Resident 36 Annual assessment MDS dated [DATE] was reviewed. MDSN stated, the Annual assessment MDS for Resident 36 was due by 4/28/23 and was not completed within 14 days according to RAI guidelines. During an interview on 6/15/23 at 2:50 p.m., with the MDSN, MDSN stated, MDS staff follow the Assessment Reference Date (ARD- is the date that signifies the end of the look back period for coding purpose) calendar within the RAI MDS guidelines. MDSN stated, the facility is not following the RAI guidelines for assessments and submissions completion date. MDSN stated, when the MDS assessments are not completed on time it can put residents at risk, their care plan will not be based on the resident needs. During an interview on 6/15/23 at 3:42 p.m., with the Director of Nursing (DON), DON stated his expectation for the staff in the MDS department is that they understand the RAI and follow it. DON stated it is his responsibility as the director of nursing to ensure the MDS's are completed and submitted on time. During an interview on 6/16/23 at 2:05 p.m., with the Administrator (ADM), ADM stated the MDS assessments were late and submitted late. ADM stated, her expectation is for the MDS's to be completed and submitted timely and to use the RAI guidelines. ADM stated, MDS staff should understand the process of MDS. During a review of the facility's policy and procedure (P&P) titled Resident Assessment, dated November 2019, the P&P indicated, .The Resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments and reviews .The results of the assessments are used to develop, review, and revise the resident's comprehensive care plan . During a review of the facility's job description titled RN MDS Coordinator-Temporary-Long Term Care, dated 3/2/23, the job description indicated, .Ensures assessments and care plans are done accurately and in a timely manner .Monitoring charting and documentation for completeness and accuracy as necessary to ensure standards are met .Ensure complete and accurate assessments . Review of professional reference from the Centers for Medicare and Medicaid Services (CMS's) RAI [Resident Assessment Instrument] Version 3.0 Manual dated October 2019, CH 2, Assessment Timing indicated, . assessments, regulatory requirements for each assessment type dictate assessment timing, the schedule for which is established with the Admission(comprehensive) assessment when the Assessment Reference Date is set by the RN assessment coordinator .The Annual assessment is a comprehensive assessment for a resident that must be completed on an annual basis .The MDS completion date must be no later than 14 days after the ARD .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0638 (Tag F0638)

Could have caused harm · This affected multiple residents

Based on interview and record review, the facility failed to ensure Quarterly Minimum Data Set (MDS) assessment (an evaluation of care needs, memory and physical functions) were completed and submitte...

Read full inspector narrative →
Based on interview and record review, the facility failed to ensure Quarterly Minimum Data Set (MDS) assessment (an evaluation of care needs, memory and physical functions) were completed and submitted within the 14 days required from the start date of the assessment for nine of 14 sampled residents (Resident 2, 7, 20, 22, 31, 34, 35, 49 and 50). This failure had the potential to delay updating care plans related to providing residents with the appropriate care and services needed. Findings: During an interview on 6/15/23 at 2:22 p.m., with Minimum Data Set Nurse (MDSN), The MDSN stated, facility is not following the Resident Assessment Instrument (RAI- guidelines on gathering definitive information on a resident's strengths and needs) guidelines. MDSN stated, MDS assessments are late and not submitted on time according to the Resident Assessment Instrument (RAI- guidelines on gathering definitive information on a resident's strengths and needs) guidelines. MDSN stated, the Director of Nurses (DON) assists with MDS submission to Centers for Medicare and Medicaid Services (CMS-organization responsible for creating health and safety guidelines.). MDSN stated, she has not been trained to submit MDS assessments. During a concurrent interview and record review on 6/15/23 at 2:25 p.m., with MDSN, Resident 49's Quarterly Assessment dated 4/28/23 was reviewed. MDSN stated, the Quarterly Assessment for Resident 49 was due by 5/12/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:29 p.m., with MDSN, Resident 22's Quarterly assessment dated 4/28/23 was reviewed. MDSN stated, the Quarterly Assessment for Resident 22 was due by 5/12/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:33 p.m., with MDSN, Resident 7 Quarterly assessment dated 4/14/23 was reviewed. MDSN stated, the Quarterly Assessment for Resident 7 was due by 4/28/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:39 p.m., with MDSN, Resident 35 Quarterly assessment dated 4/26/23 was reviewed. MDSN stated, the Quarterly Assessment for Resident 35 was due by 5/10/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:41 p.m., with MDSN, Resident 50 Quarterly assessment dated 4/26/23 was reviewed. MDSN stated, the Quarterly Assessment for Resident 50 was due by 5/10/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:42 p.m., with MDSN, Resident 34 Quarterly assessment dated 4/14/23 was reviewed. MDSN stated, the Quarterly Assessment for Resident 34 was due by 4/28/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:43 p.m., with MDSN, Resident 31 Quarterly assessment dated 5/4/23 was reviewed. MDSN stated, the Quarterly Assessment for Resident 31 was due by 5/19/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:47 p.m., with MDSN, Resident 20 Quarterly assessment dated 5/3/23 was reviewed. MDSN stated, the Quarterly Assessment for Resident 20 was due by 5/18/23 and was not completed within 14 days according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:49 p.m., with MDSN, Resident 2 Quarterly assessment dated 4/26/23 was reviewed. MDSN stated, the Quarterly Assessment for Resident 2 was due by 5/10/23 and was not completed within 14 days according to RAI guidelines. During an interview on 6/15/23 at 2:50 p.m., with the MDSN, MDSN stated, MDS staff follow the RAI manual for all Assessment Reference Date (ARD- is the date that signifies the end of the look back period,) assessment calendar. MDSN stated, the facility is not following the RAI guidelines for assessments and submission completion date. MDSN stated, when MDS assessments are not completed on time it can put residents at risk, their plan of care will not be based on the resident needs. During an interview on 6/15/23 at 3:42 p.m., with the Director of Nursing (DON), DON stated, his expectation for the staff in the MDS department is that they understand the RAI and follow it. DON stated it is his responsibility as the director of nursing to ensure the MDS's are completed and submitted on time During an interview on 6/16/23 at 2:05 p.m., with the Administrator (ADM), ADM stated the MDS assessments were late and submitted late. ADM stated, her expectation is for MDS's to be completed and submitted timely and to use the RAI guidelines. ADM stated, MDS staff should understand the process of MDS. During a review of the facility's policy and procedure (P&P) titled Resident Assessment, dated November 2019, the P&P indicated, .The Resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments and reviews .The results of the assessments are used to develop, review, and revise the resident's comprehensive care plan . During a review of the facility's job description titled RN MDS Coordinator-Temporary-Long Term Care, dated 3/2/23, the job description indicated, .Ensures assessments and care plans are done accurately and in a timely manner .Monitoring charting and documentation for completeness and accuracy as necessary to ensure standards are met .ensure complete and accurate assessments . Review of professional reference from the Centers for Medicare and Medicaid Services (CMS's) RAI [Resident Assessment Instrument] Version 3.0 Manual dated October 2019, CH 2, Quarterly Assessment indicated, Required Tracking Records and Assessments are Federally mandated, and therefore, must be performed for all residents of Medicare and/or Medicaid certified nursing homes .They include .Assessments .Quarterly .The MDS completion date must be no later than 14 days after the ARD .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

MDS Data Transmission (Tag F0640)

Could have caused harm · This affected multiple residents

Based on interview and record review, the facility failed to meet the required timelines for encoding (input of information for data transfer), completion, and transmission of Minimum Data Set (MDS) a...

Read full inspector narrative →
Based on interview and record review, the facility failed to meet the required timelines for encoding (input of information for data transfer), completion, and transmission of Minimum Data Set (MDS) assessments (evaluation of cognition, care needs and functional abilities) for 14 of 14 sampled residents (Resident 2, 3, 7,15, 20, 21, 22, 25, 31, 34, 35, 36,49 and 50). This failure resulted in not using the most up to date MDS assessment information in the residents' clinical record and not communicating to CMS the required quality data. Findings: During an interview on 6/15/23 at 2:22 p.m., with Minimum Data Set Nurse (MDSN), The MDSN stated, facility is not following the Resident Assessment Instrument (RAI- guidelines on gathering definitive information on a resident's strengths and needs) guidelines. MDSN stated, MDS assessments are late and not submitted on time according to the Resident Assessment Instrument guidelines. MDSN stated, the Director of Nurses (DON) assists with MDS submission to Centers for Medicare and Medicaid Services (CMS-organization responsible for creating health and safety guidelines.) MDSN stated, she has not been trained to submit MDS assessments. During a concurrent interview and record review on 6/15/23 at 2:25 p.m., with MDSN, Resident 49's Quarterly Assessment dated 4/28/23 was reviewed. MDSN stated, the Quarterly Assessment for Resident 49 was due by 5/12/23 and was not transmitted until 6/12/23. The MDSN stated the facility did not follow RAI guidelines for submission. During a concurrent interview and record review on 6/15/23 at 2:27 p.m., with MDSN, Resident 15's Significant Change assessment dated 5/19/23 and End of PPS Part A stay dated 4/25/23 was reviewed. MDSN stated, the Significant Change MDS for Resident 15 was due by 6/2/23 did not follow RAI guidelines for submission. During a concurrent interview and record review on 6/15/23 at 2:29 p.m., with MDS, Resident 22 Quarterly assessment dated 4/28/23 was reviewed. MDSN stated, the Quarterly assessment for Resident 22 was due by 5/12/23 was not transmitted until 6/12/23 did not follow RAI guidelines for transmission. During a concurrent interview and record review on 6/15/23 at 2:31 p.m., with MDSN, Resident 21 Annual Assessment dated 4/19/23 was reviewed. MDSN stated, the Annual assessment for Resident 21 was due by 5/3/23 was not transmitted until 6/1/23 which did not follow RAI guidelines for transmission. During a concurrent interview and record review on 6/15/23 at 2:33 p.m., with MDSN, Resident 7 Quarterly assessment dated 4/14/23 was reviewed. MDSN stated, the Quarterly assessment for Resident 7 was due by 4/28/23 was not transmitted according to RAI guidelines. During a concurrent interview and record review on 6/15/23 at 2:35 p.m., with MDSN, Resident 3 Annual assessment dated 4/24/23 was reviewed. MDSN stated, the Annual assessment for Resident 3 was due by 5/8/23 was not transmitted until 6/13/23 did not follow RAI guidelines for transmission. During a concurrent interview and record review on 6/15/23 at 2:37 p.m., with MDSN, Resident 25 Quarterly assessment dated 5/5/23 was reviewed. MDSN stated the Quarterly assessment for Resident 25 was due by 5/20/23 was not transmitted until 6/13/23 did not follow RAI guidelines for transmission. During a concurrent interview and record review on 6/15/23 at 2:39 p.m., with MDSN, Resident 35 Quarterly assessment dated 4/26/23 was reviewed. MDSN stated, the Quarterly assessment for Resident 35 was due by 5/10/23 was not transmitted until 6/12/23 did not follow RAI guidelines for transmission. During a concurrent interview and record review on 6/15/23 at 2:41 p.m., with MDSN, Resident 50 Quarterly assessment dated 4/26/23 was reviewed. MDSN stated, the Quarterly assessment for Resident 50 was due by 5/10/23 was not transmitted until 6/12/23 did not follow RAI guidelines for transmission. During a concurrent interview and record review on 6/15/23 at 2:42 p.m., with MDSN, Resident 34 Quarterly assessment dated 4/14/23 was reviewed. MDSN stated, the Quarterly assessment for Resident 34 was due by 4/28/23 was not transmitted until 6/12/23 did not follow RAI guidelines for transmission. During a concurrent interview and record review on 6/15/23 at 2:43 p.m., with MDSN, Resident 31 Quarterly assessment dated 5/4/23 was reviewed. MDSN stated, the Quarterly assessment for Resident 31 was due by 5/19/23 was not transmitted until 6/12/23 did not follow RAI guidelines for transmission. During a concurrent interview and record review on 6/15/23 at 2:47 p.m., with MDSN, Resident 20 Quarterly assessment dated 5/3/23 was reviewed. MDSN stated, the Quarterly assessment for Resident 20 was due by 5/18/23 was not transmitted until 6/12/23 did not follow RAI guidelines for transmission. During a concurrent interview and record review on 6/15/23 at 2:45 p.m., with MDSN, Resident 36 Annual assessment dated 4/14/23 was reviewed. MDSN stated, the Annual assessment for Resident 36 was due by 4/28/23 was not transmitted until 6/12/23 did not follow RAI guidelines for transmission. During a concurrent interview and record review on 6/15/23 at 2:49 p.m., with MDSN, Resident 2 Quarterly assessment dated 4/26/23 was reviewed. MDSN stated, the Quarterly assessment for Resident 2 was due by 5/10/23 was not transmitted until 6/12/23 did follow RAI guidelines for transmission. During an interview on 6/15/23 at 2:50 p.m., with MDSN, MDSN stated the facility is not following the RAI guidelines, when assessments and submissions are late. MDS stated outcomes for late assessments and submissions can put residents at risk for not following a plan of care that meets the resident's needs. During an interview on 6/15/23 at 3:42 p.m., with the Director of Nursing (DON), DON stated his expectation for the staff in the MDS department is that staff understand the RAI and follow it. DON stated it is his responsibility as the director of nursing to ensure the MDS's are completed and submitted on time. During an interview on 6/16/23 at 2:05 p.m., with the Administrator (ADM), ADM stated the MDS assessments were late and submitted late. ADM stated, her expectation is for MDS's to be completed and submitted timely and to use the RAI guidelines. ADM stated, MDS staff should understand the process of MDS. During a review of the facility's policy and procedure (P&P) titled Resident Assessment, dated November 2019, the P&P indicated, .The Resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments and reviews .The results of the assessments are used to develop, review, and revise the resident's comprehensive care plan . During a review of the facility's job description titled RN MDS Coordinator-Temporary-Long Term Care, dated 3/2/23, the job description indicated, .Ensures assessments and care plans are done accurately and in a timely manner .Monitoring charting and documentation for completeness and accuracy as necessary to ensure standards are met .Ensure complete and accurate assessments . A review of the Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual Version 3.0, dated October 2019, indicated, . all Medicare and/or Medicaid-certified nursing homes and swing beds, or agents of those facilities, must transmit required MDS data records to CMS' Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) system. Comprehensive assessments must be transmitted electronically within 14 days of the Care Plan Completion Date. All other MDS assessments must be submitted within 14 days of the MDS Completion Date .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. During a review of Resident 23's admission Record (AR) (document containing resident demographic information and medical diag...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. During a review of Resident 23's admission Record (AR) (document containing resident demographic information and medical diagnosis), dated 06/15/23, the AR indicated Resident 23 was admitted to the facility on [DATE]. Resident 23's diagnosis included but are not limited to .OTHER MUSCLE SPAMS (Involuntary contractions of a muscle) .TYPE 2 DIABETES MELLITUS WITHOUT COMPLICATIONS (chronic condition that affects the way the body processes blood sugar) . HEREDITARY AND IDIOPATHIC NEUROPATHIES (a group of inherited disorders that affect the peripheral nervous system) .CONSTIPATION UNSPECIFIED (difficulty in emptying the bowels) During a review of Resident 23's Quarterly MDS assessment, dated 5/16/23, the Quarterly MDS assessment indicated, Resident 23's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation, and memory recall) score of 15 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 23 had no cognitive impairment. During a concurrent interview and record review of Resident 23's Medication Administration Record (MAR), dated 5/1/23-5/30/23, the MAR indicated, Resident 23 was not administered the following medications on 5/3/23: Lubiprostone (medication to relieve stomach pain) Capsule 24 mcg (micrograms- unit of measurement) Give 1 Capsule by mouth twice a day with snack related to Constipation at 5 p.m., Metformin Hydrochloride (medication to treat diabetes) 1000 mg (milligram- unit of measurement) Give 1 tab by mouth twice a day related to Type 2 Diabetes Mellulitis without complications at 5 p.m., Baclofen (medcaition used to treat pain) 20mg (milligram- unit of measurement) Give 1 tab by mouth three times a day related to Muscle Spasms at 6 p.m. and Gabapentin (medication used to treat seizures) 100mg (milligram- unit of measurement) Give 2 capsules by mouth three times a day related to Hereditary and Idiopathic Neuropathies (nerves are affected for no obvious reason) at 5 p.m. During a concurrent interview and record review on 06/15/23 at 3:20 p.m., with Registered Nurse (RN) 1, Residents 23's MAR dated 5/1/23-5/30/23 was reviewed. RN 1 stated Resident 23's MAR indicated Resident 23 did not receive medications administration on 5/3/23 with medication's that included; lubiprostone capsule 24 mcg at 5 p.m., metformin hydrochloride 1000 mg at 6 p.m. , baclofen 20 mg at 5 p.m. and gabapentin 100 mg 2 tabs at 5 p.m. RN 1 stated, nursing did not sign off on medication administration on 5/3/23 for Resident 23. RN 1 stated, nursing did not follow doctor's directions for medication administration and did not follow facility policies. RN 1 stated, it is the responsibility of the nurse to provide medications as order by physician. During an interview on 6/16/23 at 11:19 a.m., with the Director of Nurses (DON), the DON stated medications should have been provided according to the physician orders. DON validated Resident 23 had missed medications on 5/3/23 of lubiprostone 24 mcg, metformin HCL 1000 mg, baclofen 20 mg and gabapentin 100 mg. DON stated, the medication was not given on 5/3/23, and by not giving the medication, the nurse failed to follow doctors' orders and the facility policy and procedures. DON stated, the resident was at risk for adverse effects to his wellbeing that may require emergency medical support. DON stated nursing staff did not notify Resident 23's primary physician and responsible party for missed medication. DON stated his expectation is for all nursing staff to provide medications as ordered. During an interview on 6/16/23 at 1:12 p.m., with the Administrator (ADM), the ADM stated medication for Resident 23, was not administered. ADM stated her expectation is for all staff to follow orders as directed by the primary physician and notify DON and responsible party of any changes. ADM stated it is the responsibility of the DON to oversee clinical operations for facility. A review of the facility policy and procedures, titled, Administering Medications, dated April 2019, indicated .Medications are administered in accordance with prescriber orders, including any required time frame .Medications errors are documented, reported and reviewed by the QAPI .of a drug is withheld, refused, or given at a time other than the scheduled time, the individual administering the medication shall initial and circle the MAR space provided for that drug and dose . During a review of a professional reference The Agency for Healthcare Research and Quality (AHRQ), retrieved from https://psnet.ahrq.gov/primers/primer/23/Medication-Errors-and-Adverse-Drug-Events titled To Prevent Adverse Medication Errors, dated 9/7/2019 indicated, .Adverse drugs events are one of the most common preventable adverse events in all settings of care .ensuring safety at each stage of the pathway, namely, prescribing, transcribing, dispensing, and administration, was required . Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards of quality for five of six sampled residents (Residents 9, 23, 24, 25 and 42) when: 1. The nurses did not monitor and assess Residents 24, 25 and 42 for adverse reactions after receiving COVID-19 (infectious disease caused by the SARS-CoV-2 virus) vaccinations (creates immunity from a disease) on 4/28/23. This failure placed Residents 24, 25 and 42's health and safety at risk for delayed recognition of adverse reactions to the vaccine. 2. Nursing staff did not ensure Resident 9's physician order to check phenytonin (medication used to decrease seizure activity) level quarterly was completed and the last phenytoin level was completed on 1/23/23. This failure placed Resident 9's health and safety at risk for serious medical condition. 3. Resident 23's did not receive mediations as prescribed by the physician on 5/3/23. This failure placed Resident 23's health and safety at risk for serious medical condition. Findings: 1. During a concurrent interview and record review on 6/16/23, at 1:59 p.m., with the Infection Preventionist (IP), the IP stated several residents received the COVID-19 vaccine on 4/28/23. The IP referred to a yellow sticky note hung on the wall which had names of residents and employees who had received the vaccine on 4/28/23. Resident 24, 25 and 42's Medication Administration Record (MAR), assessments, vital signs and progress notes were reviewed. The IP stated she was unable to locate documentation in Resident 24, 25 and 42's clinical record indicating they received the vaccine on 4/28/23. The IP stated the pharmacy came to the facility on 4/28/23 and vaccinated staff and residents. The IP stated the pharmacy handled the paperwork, consents, screening and administering the vaccine themselves but she would expect copies of the documentation in the resident records. The IP stated the facility would call the pharmacy and request a copy of Resident 24, 25, and 42's paperwork. The IP stated after residents received vaccinations the process was to monitor the residents for 72 hours, take vital signs, check the injection site for signs and symptoms of pain, redness and swelling, and document the findings in the progress notes. The IP stated, the nurses dropped the ball. During an interview on 6/16/23, at 3:03 p.m., with the Director of Nursing (DON), the DON stated the expectations after vaccination, was to put the resident on 72-hour monitoring for side effects, vital signs, and document findings in the clinical record. The DON stated the nurses did not meet the facility's expectations. During an interview on 6/16/23, at 4:46 p.m., with the Administrator (ADM), the ADM stated she would expect any resident receiving a vaccination to be placed on 72-hour alert charting, which would include vital signs, checking for any adverse reaction and entering a progress note in the clinical record. The ADM stated the nurses did not meet those expectations for Residents 24, 25 and 42. During a review of the facility's Policy and Procedure (P&P) titled, Vaccination of Residents, undated, the P&P indicated, all resident's will be offered vaccines that aid and preventing infectious disease . If a resident receives a vaccine, at least the following information shall be documented and the resident 's medical record . Site of administration . date of administration . Name of person administering . During a review of the facility's P&P titled, Charting and Documentation, dated July 2017, the P&P indicated, .All services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, functional, or psychosocial condition, shall be documented in the resident's medical record . The following information is to be documented and the resident medical record . Medications administered . Treatments or services performed . changes in the resident's condition . Events, incidents, or accidents involving the resident . documentation in the medical record will be objective and accurate . Documentation of procedures and treatments will include care-specific details, including . The date and time the procedure/treatment was provided . The name and title of the individual(s) who provided the care . The assessment data and/or any unusual findings obtained during the procedure/treatment . How the resident tolerated the procedure/treatment . 2. During a concurrent observation and interview on 6/13/23, at 11:20 a.m., during a medication pass in room [ROOM NUMBER] with Licensed Vocational Nurse (LVN) 1, LVN 1 was observed prepared Resident 9's phenytoin (medication used to treat convulsions) suspension medication. LVN 1 used a medication cup to pour phenytoin 6 ml (milliliter-unit of measurement). LVN 1 stated the medication cup did not have a grid for 6 ml, she stated she estimated the medication and made sure to pour the medication between the 5 ml and 7.5 ml. LVN 1 stated she was not sure if she poured the medication accurately. LVN 1 stated she was not sure how it would affect Resident 9 if he was not given the accurate amount of medication ordered. During a review of Resident 9's admission Record, dated 6/15/23, the admission Record indicated, Resident 9 was re-admitted in the facility on 7/17/06, with diagnosis which included convulsions (a sudden, violent, irregular movement of a limb or of the body, caused by involuntary contraction of muscles). During a review of Resident 9's Order Summary Report, dated 6/15/23, the Order Summary Report indicated, . Resident may have Pre-albumin and [phenytoin] level, total [every] [quarter] FIRST [Friday]. Order date: 11/05/19 . During a concurrent interview and record review on 6/15/23, at 1:44 p.m., with LVN 1, LVN 1 reviewed Resident 9's clinical record and stated, Resident 9 had an order for a quarterly phenytoin level dated 11/05/19. LVN 1 stated the last phenytoin level completed in the chart was dated 1/23/23. LVN 1 stated there should have been a phenytoin level completed for April if the order was quarterly but there was no report found in Resident 9's clinical record. LVN 1 stated she was not sure who followed up the laboratory orders and was not aware the phenytoin level was not completed. LVN 1 stated she was not sure how the phenytoin level would affect Resident 9. LVN 1 stated it could make Resident 9 have more seizures if the level was not normal. During an interview on 6/15/23, at 2:19 p.m., with LVN 3, she stated phenytoin has to be measured accurately and used the right tool needed to measure the medication. LVN 3 stated, not using the right tool to accurately measure the medication leads to a medication error. LVN 3 stated, phenytoin level has to be monitored closely to monitor medication concentration in Resident 9's system to avoid drug toxicity and also to prevent frequency of seizures. During an interview on 6/16/23, at 9:50 a.m., with the Infection Preventionist (IP), IP stated, [brand name for phenytoin] solution has to be shaken and use a syringe to accurately measure the amount of medication to administer . IP stated phenytoin level has to be done as ordered to monitor the therapeutic level of the medication. IP stated it is now more important to make sure phenytoin level was completed as ordered because LVN 1 is not measuring the medication accurately. During an interview on 6/16/23, at 2:20 p.m., with the Director of Nursing (DON), DON stated licensed nurses are responsible in making sure the laboratory orders are completed on time. DON stated phenytoin level is very critical because it will show how much medication resident 9 has in his system, whether it was therapeutic or not and the medical doctor should be notified accordingly to make adjustments to the dose as needed. DON stated, If the level is not where it is supposed to be therapeutically it could lead to more seizures and would further compromise resident . During a review of facility's policy and procedure (P&P) titled, Lab and Diagnostic Test Results-Critical Protocol, dated 11/18, the P&P indicated, .The physician will identify and order diagnostic and lab testing based on the resident's diagnostic and monitoring needs . A nurse will try to determine whether the test was done: As a routine screen follow-up; To assess a condition change or recent onset of signs and symptoms or to Monitor drug level . During a review of a professional reference review Lexicomp, the manufacturer's Laboratory/Diagnostic Pearls for [brand name for phenytoin] suspension include, sedation, confusion, or loss of motor coordination may occur at higher serum concentration, or at lower total serum concentrations .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 30) r...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 30) received treatment and care in accordance with professional standards of practice when Resident 30's nephrostomy (surgical opening between kidney and the skin with a tube inserted for urine drainage) and suprapubic catheter (placement of a drainage tube between the urinary bladder and skin just above the pelvis) site treatments were not performed according to the physician orders. This failure placed Resident 30 at risk for urinary tract infection (UTI- infection in any part of the urinary system-kidneys, ureters or bladder), sepsis (the body's life-threatening response to an infection), and hospitalization. Findings: During a review of Resident 30's admission Record, dated 6/14/23, the admission record indicated, Resident 30 was admitted to the facility on [DATE] with diagnoses which included paraplegia (paralysis of the legs and lower body), encounter for fitting and adjustment of urinary device (devices used to drain urine), sepsis and UTI. During a review of Residents 30's Minimum Data Set (MDS- a resident assessment tool used to identify resident cognitive and physical function) assessment dated [DATE], indicated Resident 30's Brief Interview of Mental status assessment (BIMS - assessment of cognitive status for memory and judgement) was based on staff assessment. Resident 30 was assessed as having modified independence with daily decision making. During an observation on 6/12/23 at 9:28 a.m. Resident 30 was lying in bed, he was nonverbal but could communicate by facial expressions, hand motions and upper body movement. Resident 30 rolled over to his left side and pointed at the nephrostomy tube in his right flank area (area on the side and back of the abdomen where kidneys are located). A small white dressing with adhesive borders covered the base of the tube insertion site, the dressing was soiled with small amount of brown drainage and was undated. During a concurrent observation and interview on 6/14/23 at 9:13 a.m. with Certified Nursing Assistant (CNA) 12, Resident 30 was lying in bed. CNA 12 stated, she knew Resident 30 well and he had a history of frequent hospitalizations from UTIs. Resident 30 turned over to expose his nephrostomy dressing. CNA 12 stated, the dressing was dirty and did not have a date on it. CNA 12 stated, the nurses would normally date the dressings so you would know when it was changed last. During a concurrent observation, interview, and record review, on 6/14/23, at 9:43 a.m., with Licensed Vocational Nurse (LVN) 2, at Resident 30's bedside, Resident 30 rolled over and showed his nephrostomy site. LVN 2 observed the dressing covering the base of the nephrostomy and stated it had gunky, brownish dirt accumulated on it and it looked like it had not been changed for a few days. LVN 2 stated there was no date on the dressing and the nurses were expected to date and initial when the dressing changes were done. LVN 2 removed the dressing and stated she was not sure if there was an order to change Resident 30's dressing. Resident 30's suprapubic catheter dressing was observed and was dated 6/11. LVN 2 stated the dressing had not been changed for three days. Resident 30's physician orders titled Order Summary Report, dated 6/13/23 were reviewed. LVN 2 stated, the treatment order for Resident 30's nephrostomy tube was to clean with normal saline, pat dry, paint with betadine and cover with a dry dressing every shift. LVN 2 reviewed treatment order for the suprapubic catheter care and stated the site should be cleaned with normal saline, pat dry and cover with dry dressing every shift. LVN 2 stated, the physician's order were not followed. During a concurrent observation, interview, and record review, on 6/14/23, at 10:47 a.m., with Assistant Director of Nursing (ADON), at Resident 30's bedside, Resident 30's nephrostomy tube was observed, and the dressing had not been replaced. ADON stated LVN 2 should have replaced Resident 30's dressing after she removed it. Resident 30 had a small amount of brownish drainage on the sheet where he had been lying from the nephrostomy tube drainage. ADON was shown photos of the nephrostomy dressing taken on 6/12/23 and 6/14/23, ADON stated the drainage on the dressing in the photos was in the same spot and she could tell the dressing had not been changed. ADON stated not following the physicians order for nephrostomy tube care placed Resident 30 at a high risk for infection. Resident 30's suprapubic catheter dressing was observed. The ADON stated it was dated on 6/11 and had not been replaced in three days. The ADON stated Resident 30 was at high risk for UTIs from the suprapubic catheter and nephrostomy and could become very ill. ADON stated, I'm sorry, they [the nurses] are not doing what they should. ADON stated, the nurses were expected to follow the physician orders for care. During a concurrent interview and record review on 6/14/23, at 3:01 p.m., with the Director of Nursing (DON), Resident 30's nephrostomy tube photos taken on 6/12/23 and 6/14/23 were reviewed. DON stated, in the 6/12/23 photo the dressing had brown drainage, review of the 6/14/23 photo shows the same brown drainage on the dressing. DON stated, the dressing was not changed which was unacceptable care. DON stated, the nephrostomy tube was a foreign body (something that comes from outside of the body) and entered straight into the kidney. DON reviewed Resident 30's suprapubic catheter care orders and stated the treatment to the catheter site should be done every shift and the dressing was dated 6/11 which indicated the resident had missed at least 6 dressing changes. DON stated, nephrostomy tube and suprapubic catheter were foreign bodies which it increased the risk for urinary tract infections, sepsis, and hospitalization. DON stated, the nurses were not following physician orders, facility expectations and nursing standards of practice. During a concurrent interview and record review on 6/14/23, at 4:06 p.m., with Administrator (ADM), the photos of Resident 30's nephrostomy dressings were reviewed. ADM stated, the dressing was not dated and looked like it had not been changed. ADM stated, the expectation of the nurses was to perform treatments according to the physician orders. ADM stated, the nurses were mostly new graduates and lacked experience. ADM stated, the facility's processes were not followed. During a concurrent interview and record review on 6/16/23, at 9:44 a.m., with LVN 2, Resident 30's Treatment Administration Record (TAR), dated June 2023 was reviewed. The TAR indicated, Resident 30's suprapubic catheter care was signed with a check mark twice daily on 6/11/23, 6/12/23, 6/13/12 and 6/14/23. LVN 2 stated a check mark usually indicated the catheter care was done, but the dressing was last dated 6/11/23 and the documentation on the TAR was inaccurate. LVN 2 stated if the dressing was not changed the nurses should have assessed the resident and documented why it had not been changed. LVN 2 stated, nursing standards were not met. LVN 2 stated, she had signed off the TAR on 6/14/23 AM shift and declined to answer if she had performed treatment. During a review of Resident 30's urinary care plan, dated 3/29/22, the care plan indicated, .at risk for re-occurrence of CAUTI [catheter-associated urinary tract infection] r/t [related to] . long term use of suprapubic catheter . [history] of CAUTI . Use of nephrostomy tube . Interventions . Administer anti-infective [medication to treat infections] . Notify MD if any significant changes noted . During a review of Resident 30's suprapubic catheter care plan, dated 3/30/22, the care plan indicated, .the resident has a Suprapubic catheter [due to] urinary incontinence [leaking urine] R/T Neurogenic bladder [person lacks bladder control due to brain, spinal cord or nerve injuries] . Change and flush suprapubic catheter as per MD orders and monitor for complications and discomforts . Notify MD [doctor] of any significant changes . During a review of the facility's P&P titled Suprapubic Catheter Care, dated October 2010, the P&P indicated, .The purpose of this procedure is to prevent skin irritation around the stoma site [surgical opening] and to prevent infection of the resident's urinary tract . inspect the stoma site and skin around the stoma for any redness or breakdown . documentation . the date and time the procedure was performed . all assessment data obtained during the procedure . skin assessment around the stoma site . report other information in accordance with facility policy and professional standards of practice . During a review of the facility's P&P titled Nephrostomy Tube, Care of, the P&P indicated, .guidelines for the care of the resident with a percutaneous nephrostomy tube . check placement of the tubing . change dressings every 1-3 days or as ordered . use sterile technique during dressing changes . Reporting . redness, inflammation, reports of pain, or other signs of infection at the insertion site . During a review of the facility's job description titled L.V.N. Charge Nurse, undated, the job description indicated, .charge nurse is to insure [ensure] that effective, efficient and comprehensive resident care is provided as prescribed by the physician and as required by this facilities policies . is responsible for and must be able to utilize the treatment cart to complete treatments as ordered by the residents' physician . is responsible for maintaining an acceptable standard of nursing practice . responsible for performing other nursing duties as assigned within the scope of practice . is responsible for accurately following the policies and procedures of this facility . During a professional reference review, retrieved from Lippincott Manual of Nursing Practice 10th Edition, dated 2014, page 16-17 indicated, Standards of practice General Principles .The practice of professional nursing has standards of practice setting minimum levels of acceptable performance for which its practitioners are accountable .These standards provide patients with a means of measuring the quality of care they receive .A deviation from the protocol should be documented in the patient's chart with clear, concise statements of the nurse's decisions, actions, and reasons for the care provided, including any apparent deviation . Legal claims most commonly made against professional nurses include the following departures from appropriate care: failure to assess the patient properly or in a timely fashion, follow physician orders, follow appropriate nursing measures, communicate information about the patient, adhere to facility policy or procedure, document appropriate information in the medical record . Failure to formulate or follow the nursing care plan . During a professional review titled, Does a Nurse Always Have to follow a Doctor's Orders? undated, retrieved from https://www.registerednursing.org/does-nurse-always-follow-doctors-orders/ indicated, .nurses cannot just randomly decide which order to follow and which not to follow. Unless there is a safety concern or an order that conflicts with personal or religious beliefs, failing to carry out orders can be grounds for discipline by the employer as well as the board of nursing, as it could be deemed 'neglect .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0700 (Tag F0700)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. During a review of Resident 47's admission Record (AR) (document containing resident demographic information and medical diag...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. During a review of Resident 47's admission Record (AR) (document containing resident demographic information and medical diagnosis), dated 06/15/23, the AR indicated Resident 47 was admitted to the facility on [DATE]. Resident 47's diagnosis included but are not limited to . UNSPECIFIED DEMENTIA (progressive or persistent loss of intellectual functioning) .MUSCLE WEAKNESS (a lack of muscle strength) . BIPOLAR DISORDER (altered mood swings) . During a review of Resident 47's Significant Change MDS Assessment, dated 5/8/23, the Significant Change MDS assessment indicated, Resident 47's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation, and memory recall) score of 6 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 47 had severe cognitive impairment. During a review of Resident 47's Side Rail Assessment, dated 12/7/21, the Side Rail Assessment indicated, . side rail used as restraint .for safety During on observation on 6/12/23 at 8:38 a.m., Resident 47 was observed in bed eating breakfast with his left side rail fully extended in the upright position. During a concurrent observation and interview on 6/13/23 at 10:15 a.m., with Certified Nursing Assistant (CNA) 3, Resident 47 was resting in bed with both side rails fully extended in the upright position. CNA 3 stated, Resident 47 used side rails in the upright position for safety and repositioning. During a record review of Resident 47's chart, his side rail informed consent form, dated 12/7/21 was reviewed the side rail informed consent form indicated, side rails were to be used by facility for safety associated with diagnosis of anxiety (a feeling of worry, nervousness, or unease), dementia (progressive or persistent loss of intellectual functioning), altered mental status (a change in mental function) and cerebral infarction (disrupted blood flow to the brain due), responsible party signature signed and dated 12/6/21. The side rail facility conducted assessment indicated a completion and signed date of 12/7/21. During an observation on 6/15/23 at 8:14 a.m., Resident 47 was observed eating breakfast in bed with his right side, side rail fully extended in the upright position. During a concurrent interview and record review on 6/15/23 at 2:55 p.m., with RN 1, Resident 47's medical chart was reviewed. RN 1 stated, Resident 47 had both side rails up except during mealtimes to allow for bedside table with meal tray. RN 1 stated the expectation of resident with side rails should be care planned, side rail assessment should be completed, and consent for side rail should be signed. RN 1 stated, Resident 47 does not have a consent that can be located in paper chart or electronic chart RN 1 stated, side rail assessment should have been updated RN 1 stated, facility is not in compliance with policy. RN 1stated it would be the DON who is ultimately responsible to verify all forms are updated per facility standards. During a concurrent interview and observation on 6/15/23 at 3:07 p.m., with RN 1, Resident 47's side rails was observed in the upright position on both left and right side, side rails. During a review of the facility's policy and procedure (P&P) titled Resident Assessment, dated November 2019, the P&P indicated, .The Resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments and reviews .The results of the assessments are used to develop, review, and revise the resident's comprehensive care plan . During a review of the facility's policy and procedure (P&P) titled Resident Assessment, dated November 2019, the P&P indicated, .The Resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments and reviews .The results of the assessments are used to develop, review, and revise the resident's comprehensive care plan . During a review of the facility's policy and procedure (P&P) titled Proper Use of Side Rails, dated December 2016, the P&P indicated, .Ensure the safe use of side rails as resident mobility aids and to prohibit the use of side rails as restraints .An assessment will be made to determine the residents .reason for using side rails .Facility staff, in conjunction with the Attending Physician, will assess and document the resident's risk . During a review of facility's policy and procedure (P&P) titled, Bed Safety, dated 12/07, the P&P indicated, . To try to prevent deaths/injuries from the beds and related equipment . Inspection by maintenance staff of all beds and related equipment as part of our regular bed safety program to identify risks and problems including potential entrapment risks; Review that gaps within the bed system are within the dimensions established by the FDA (Food and Drug Administration) . The staff shall obtain consent for the use of side rails from the resident or the resident's legal representative prior to their use . Side rails may be used if assessment and consultation with the attending physician has determined that they are needed . the staff shall inform the resident and family about the benefits and potential hazards associated with side rails. During a review of professional reference from the FDA- Food and Drug Administration, titled A Guide to Bed Safety Bed Rails in Hospitals, Nursing Homes and Home Health Care: The Facts retrieved from https://www.fda.gov/medical-devices/hospital-beds/guide-bed-safety-bed-rails-hospitals-nursing-homes-and-home-health-care-facts dated 12/11/17, indicated, . Today there are about 2.5 million hospital and nursing home beds in use in the United States. Between 1985 and January 1, 2009, 803 incidents of patients* caught, trapped, entangled, or strangled in beds with rails were reported to the U.S. Food and Drug Administration. Of these reports, 480 people died, 138 had a nonfatal injury, and 185 were not injured because staff intervened. Most patients were frail, elderly or confused . Patients who have problems with memory, sleeping, incontinence, pain, uncontrolled body movement, or who get out of bed and walk unsafely without assistance, must be carefully assessed for the best ways to keep them from harm, such as falling. Assessment by the patient's health care team will help to determine how best to keep the patient safe . Potential risks of bed rails may include: Strangling, suffocating, bodily injury, or death when patients or part of their body are caught between rails or between the bed rails and mattress. More serious injuries from falls when patients climb over rails. Skin bruising, cuts, and scrapes. Inducing agitated behavior when bed rails are used as a restraint. Feeling isolated or unnecessarily restricted. Preventing patients, who are able to get out of bed, from performing routine activities such as going to the bathroom or retrieving something from a closet . Based on observation, interview, and record review, the facility failed to assess six of 17 sampled residents (Residents 9, 10, 23, 37, 46, 47) for the risk of entrapment (resident caught, trapped, or entangled in the space in or about the bed and side rail) from bed (side) rails (adjustable metal or rigid plastic bars that attach to the bed), prior to installation. The facility failed to ensure safety for Resident 37 when staff did not obtain an informed consent (form signed by resident or family explaining the risks) and physician orders prior to use. These failures had the potential to place Residents' 9, 10, 23, 37, 46, and 47 at risk for decreased freedom of movement, entrapment and/or injury. Findings: 1. During an observation on 6/12/23, at 9:05 a.m., Resident 9 was observed laying in bed, had tube feeding running (tube that supplies nutrients to individuals that can not get enough by eating), left sided weakness and was constantly hitting the raised side rails with his right arm and hand. Resident 9 did not answer any questions. During a review of Resident 9's, admission Record, dated 6/16/23, the admission record indicated, Resident 9 was re-admitted to the facility on [DATE] with diagnoses which included injury of head, mental disorder, hemiplegia and convulsions. During a review of Resident 9's Minimum Data Set (MDS-a resident assessment tool used to identify cognitive (mental processes) and physical functional level assessment dated [DATE], the MDS indicated Resident 9's Brief Interview for Mental Status (BIMS- screening tool used to assess resident cognitive level) score was 3 (Staff Assessment for Mental Status) which indicated Resident 9 was severely impaired with cognitive skills for decision making. During an interview on 6/14/23, at 10:11 a.m., with Certified Nurse Assistant (CNA) 4, CAN stated, she was the CNA for Resident 9 and had taken care of Resident 9 before. CNA 4 stated, Resident 9 has full bed rails on both sides of the bed up at all times when Residents 9 is in bed. CNA 4 stated Resident 9 needed the side rails because of seizures. During a concurrent interview and record review on 6/14/23, at 3:18 p.m., with Assistant Director of Nursing (ADON), Resident 9's clinical record was reviewed. ADON stated, Resident 9 has an order for padded full side rails times 2 since 12/11/19. ADON stated, Resident 9 needed the bed rails for safety due to seizure disorder and muscle spasticity. ADON stated, she was not able to find Resident 9's entrapment assessment in the physical chart and electronic record and there should have been one completed. 2. During a concurrent observation and interview on 6/12/23, at 8:55 a.m., with Resident 10, Resident 10 was observed in semi-sitting position in bed eating breakfast. Resident 10 was covered with blanket, two bed rails up on both sides of bed. Resident 10 stated she did not know how long she had been in the facility. Resident 10 did not answer question when asked about the bed rails used in her bed. During a review of Resident 10's admission Record, dated 6/15/23, the admission record indicated, Resident 10 was re-admitted to the facility on [DATE], with diagnoses which included Chronic Obstructive Pulmonary Disease (COPD-group of diseases that cause airflow blockage and breathing-related problems), morbid (severe) obesity and anemia (not enough healthy red blood cells). During a review of Resident 10's Minimum Data Set, dated 4/7/23, the MDS indicated Resident 10 BIMS was 9 out of 15 indicating moderate cognitive impairment (0-7 indicated severe cognitive impairment - [memory loss, poor decision making-skills] 8-12 moderate cognitive impairment, (13-15) cognitively intact). During an interview on 6/14/23, at 10:40 a.m., with CNA 5, she stated she was the CNA for Resident 10 and had taken care of Resident 10 before. CNA 5 stated Resident 10 is confused and did not try to get out of bed. CNA 5 stated Resident 10 used whole bed rails on both sides of her bed that were up at all times when Resident 10 was in bed to prevent resident from falling. During a concurrent observation, interview and record review on 6/14/23, at 3:30 p.m., with ADON, ADON reviewed Resident 10's clinical records and stated, Resident 10 has an order for bed rails when turning and repositioning and also when providing care. ADON observed Resident 10's bedrails at bedside and stated, She has full bed rails on both sides and both are up. ADON stated the process prior to installing a bed rails was to do bed rail assessment, notify the doctor, notify family member, get a consent and care plan. ADON stated she did not see a consent for the bed rails in the physical chart of Resident 10. ADON stated there should have been a consent signed prior to installing bed rails. ADON stated she was not able to find entrapment assessment for Resident 10 and there should have been one completed prior to installment of the bed rails. During an interview on 6/14/23, at 2:10p.m., with LVN 4, LVN 4 stated she was the nurse for Resident 10 and had taken care of her before. LVN 4 stated Resident 10 used bed rails for turning and repositioning that were up at all times. LVN 4 stated she was not able to find Resident 10's entrapment assessment in the physical chart and in the electronic record. 3. During a review of Resident 23's admission Record (AR) (document containing resident demographic information and medical diagnosis), dated 06/15/23, the AR indicated Resident 23 was admitted to the facility on [DATE]. Resident 23's diagnosis included but are not limited to .OTHER MUSCLE SPAMS (Involuntary contractions of a muscle) .TYPE 2 DIABETES MELLITUS WITHOUT COMPLICATIONS (chronic condition that affects the way the body processes blood sugar) . HEREDITARY AND IDIOPATHIC NEUROPATHIES (a group of inherited disorders that affect the peripheral nervous system) . During a review of Resident 23's Quarterly MDS Assessment, dated 5/16/23, the Quarterly MDS assessment indicated, Resident 23's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation, and memory recall) score of 15 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 23 had no cognitive impairment. During a review of Resident 23's Side Rail Assessment, dated 2/14/22, the Side Rail Assessment indicated, . side rail used as enabler (facilitate movement) . x1 while in bed . for repositioning and bed mobility During an observation on 6/12/23 at 8:54 a.m., Resident 23 was observed sitting up in bed with his right-side bed rail up fully extended in the upright position. During a concurrent interview and record review on 6/15/23 at 3:00 p.m. with Registered Nurse (RN 1), Resident 23's chart was reviewed. RN 1 stated Resident 23 had side rail orders dated 8/9/18. RN 1 stated, Resident 23's consent was signed by Resident 23 on 8/9/18. RN 1 stated, Facility side rail assessment indicated side rails were used as an enabler for repositioning and safety. Review of Resident 23's risk assessment indicated, it was completed on 2/14/22. RN 1 stated, she does not know who completed the consent form but indicated the form is outdated per facility policy and procedures (P&P). RN 1 stated, the assessment should be completed upon admission, annually and after any significant changes. During an interview on 6/16/23 and 1:20 p.m., with Director of Nurses (DON), DON stated, Resident 23's facility side rail assessment was out of compliance per facility P&P. DON stated, facility staff did not follow the annual assessment requirement. DON stated, the potential risk for residents includes inaccurate information used in the care plan, missing the needs of the residents and risk for harm from the side rails. 4. During a review of Resident 37's admission Record (AR) (document containing resident demographic information and medical diagnosis), dated 06/15/23, the AR indicated Resident 37 was admitted to the facility on [DATE]. Resident 37's diagnosis included but are not limited to . DEMENTIA (progressive or persistent loss of intellectual functioning) .TYPE 2 DIABETES MELLITUS WITH OTHER SPECIFIED COMPLICATIONS (chronic condition that affects the way the body processes blood sugar) . HEREDITARY AND IDIOPATHIC NEUROPATHIES (a group of inherited disorders that affect the peripheral nervous system) .ALZHEIMER'S DISEASE (progressive mental deterioration) . During a review of Resident 37's admission MDS Assessment, dated 4/17/23, the admission MDS assessment indicated, Resident 37's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation, and memory recall) score of 0 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 37 had severe cognitive impairment. During an observation on 6/12/23 at 09:21 a.m., Resident 37 was observed resting in bed with left side rail up fully extended in the upright position. During an interview on 6/15/23 at 2:00 p.m., with Certified Nursing Assistant (CNA) 13,, CNA 13 stated, Resident 23, 37, and 47 had been using their side rails since she started working in January 2023. can 13 stated, license nurses are in charge of assessing needs for side rails for residents. During a concurrent interview and record review on 6/15/23 at 3:02 p.m., with RN 1, Resident 37's chart was reviewed. RN 1 stated, she was unable to locate side rails orders., RN 1 stated, she was unable to locate a side rail consent. RN 1 stated, no evidence a side rail assessment was conducted in the paper or the electronic medical chart. RN 1 stated, side rails should not have been used since facility had no current order for side rails RN 1 stated, nurses did not follow facility protocol for use of side rails. RN 1 stated, , a side rail consent was not obtained, and a side rail assessment was not conducted according to the facility policy. During an interview on 6/16/23 at 10:29 a.m., with License Vocational Nurse (LVN) 1, LVN 1 stated, restraint policy indicated consent, order and side rail risk assessment should be completed prior to use and facility nursing staff were not following the policy. During an interview on 6/16/23 at 1:40 p.m., with the Director of Nurses (DON), DON stated, side rail orders should be obtained, consents should be signed, and side rail assessments should be conducted prior to first time use. DON stated facility did not follow their own y policy and procedures (P&P). DON stated, residents were at risk for inaccurate information on care plan, they could miss the needs of the resident. DON stated, there was a risk for harm from use of side rails. DON stated, his expectation is for nursing staff to follow facility policy with initiation of side rails and to maintain contact with the primary physician, director of nursing and the responsible party. During an interview on 6/16/23 at 2:05 p.m., with the Administrator (ADM), the ADM stated it is the responsibility of the DON to ensure clinical standards are being met for the clinical needs of the resident. ADM stated, her expectation was for nursing staff to follow doctors side rail orders, obtain side rail consents and provide side rail assessments for use according to facility policy. ADM stated, staff did not follow facility protocols and placed residents at risk for injury with improper use of side rails. During an interview on 6/16/23 at 4:00 p.m., with DON, DON stated nursing staff did not follow facility policy for Resident 23, 37, and 47 when staff failed to obtain up to date assessments for all residents. DON stated it would not be appropriate to use side rails as restraints for the residents as they should only be used as enablers to assist with resident mobility and repositioning. DON stated, there was potential risk for entrapment and injury for resident's that were not assessed appropriately for side rail use. DON stated, it is the Interdisciplinary team (IDT- team members from different disciplines working collaboratively, with a common purpose) responsibility to review side rail assessment and to give input and assess use of side rail orders in accordance with facility policies. DON stated, IDT has not kept up to date with facility assessments for side rails. DON stated, it is the responsibility of the person obtaining the order to obtain consent and notify the DON of new side rails orders to be reviewed prior to use. DON stated, side rail risk assessments that are incomplete, missing or outdated do not follow facility policy 5. During a concurrent observation and interview on 6/12/23, at 9:15 a.m., in with Resident 46, Resident 46 was observed laying in bed, two full side rails up and watching television. Resident 46 stated he had been in the facility for 2-3 years. Resident 46 stated he needed the bed rails to hold on when moving. During a review of Resident 46's admission Record, dated 6/15/23, the admission record indicated, Resident 46 was readmitted to the facility on [DATE], with diagnoses which included Multiple Sclerosis (disease of the brain and spinal cord), Dysphagia (difficulty swallowing) and spinal stenosis(narrowing in the spinal cord[a long, tube-like band of tissue that connects brain to lower back] ). During a review of Resident 46's Minimum Data Set dated, 5/3/23 , the MDS indicated Resident 46's BIMS was 5 out of 15 which indicated severe cognitive impairment. During an interview on 6/14/23, at 10:11 a.m., with CNA 4, CAN 4 stated she is the CNA for Resident 46 and had taken care of Resident 46 before. CNA 4 stated Resident 46 has full bed rails on both sides up at all times when Residents 46 was in bed. CNA 4 stated Resident 46 needed the full bed rails because Resident 46 tends to lean to one side of the bed and may fall off the bed. During a concurrent interview and record review on 6/15/23, at 3:30 p.m., with Minimum Data Set Nurse (MDSN), MDSN reviewed Resident 46's clinical record and stated she was not able to find Resident 46's entrapment assessment for the use of bed rails. MDSN stated, . Licensed Nurse assess residents for safety issues, assess if resident able to remove bed rails or do side to side turning before installing a bed rails . MDSN stated there should have been entrapment assessment completed prior to installing bed rails for residents that has bed rails. During an interview on 6/16/23, at 2:11 p.m., with the Director of Nursing (DON), DON stated the facility had already used bed rails and the residents were now used to having the bed rails. DON stated the facility used full bed rails and if the bed rails prevent movements then the bed rails are considered restraints. DON stated prior to using bed rails, the facility has to use other interventions first. During an interview on 6/16/23, at 2: 36 p.m., with the administrator (ADM), the ADM stated the facility plans to start fresh and remove all bed rails and assess each individual resident needs to ensure bed rails are used according to appropriate needs and safety of each resident. ADM stated her expectation was for the nursing staff to follow Medical Doctor (MD) orders, obtain consents and complete bed rail assessments for each resident using bed rails. ADM stated the facility did not follow the facility's policy and procedure (P&P). ADM stated there was an increased risk for injury for residents with improper use of bed rails.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the facility medication error rate did not exc...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the facility medication error rate did not exceed five percent or greater when: 1. Licensed Vocational Nurse (LVN) 4 administered Resident 1 [brand name] insulin (medication used to treat diabetes mellitus) after its expiration date. This failure had the potential for Resident 1 to not received the full therapeutic effect of the medication which could lead to elevated or low blood sugar and serious medical condition. 2. LVN 1 administered phenytoin (medication used to treat seizure) suspension to Resident 9 and did not used the recommended tool to measure accurate dose. This failure had the potential for Resident 9 to not received the therapeutic effect of the medication which could lead to more seizure activities and serious medical condition. 3. LVN 4 administered amlodipine (medication used to treat high blood pressure) medication to Resident 44 without checking the blood pressure. This failure resulted in Resident 44 not receiving his blood pressure medication as prescribed by the physician and had the potential for Resident 44 to have elevated or low blood pressure and serious medical condition. These errors represented a calculated medication error rate of twelve percent. Findings: 1. During a concurrent medication pass observation and interview on [DATE] at 9:45 a.m., at Station 1, with LVN 4. LVN 4 prepared Resident 1's [brand name] insulin . LVN administered the medication to Resident 1's abdominal area. After administration of the [brand name] insulin to Resident 1, LVN 4 inspected the vial of insulin for the open and discard date. The open date was [DATE] and discard date was [DATE]. LVN 4 stated, she did not realize the insulin was expired, she thought the open date was [DATE]. LVN 4 stated, she administered the expired medication to Resident 1. LVN 4 stated, Resident 1 may experience side effects from the expired insulin. LVN 4 stated, Resident 1 may not receive the therapeutic effects of the medication because it was expired and could lead to serious medical condition. During a review of Resident 1's Order Summary Report, dated [DATE], the Order Summary Report, indicated, . [brand name] Solo Solution Pen-Injector 100 [unit per milliliter](Insulin Gargline) Inject 5 unit subcutaneously (under the skin) in the morning related to TYPE 2 DIABETES MELLITUS WITHOUT COMPLICATIONS, order date [DATE] . 2. During a concurrent medication pass observation, interview and record review on [DATE] at 11:20 a.m. at Station 2, with LVN 1, LVN 1 prepared Resident 9's phenytoin suspension. LVN 1 poured the medication into a medication cup and filled the medication cup between 5 ml (milliliter-unit of measurement) and 7.5 ml. LVN 1 administered the medication to Resident 9 through gastrostomy tube (G-tube-a tube inserted through the belly that brings nutrition directly to the stomach). LVN 1 reviewed the medication order for Resident 9 and stated the phenytoin order was for 6 ml. LVN 1 stated, I just eye-balled the medication and filled the medication cup between 5 and 7.5 ml . LVN 1 stated, she was not sure whether she measured the medication accurately. LVN 1 stated, they use to have a syringe to measure the phenytoin dose for Resident 9 but it disappeared. LVN 1 stated, she had to use a medication cup which was not ideal because she was not sure if the exact amount of medication ordered was administered to Resident 9. LVN 1 stated, not giving the accurate amount of medication to Resident 9 could lead to more seizure episodes. During a review of Resident 9's Order Summary Report, dated [DATE], the Order Summary Report, indicated, . Phenytoin Suspension 125MG [milligram-unite of measurement]/5ML Give 6 ml via G-tube four times a day related to Unspecified convulsions . 3. During a concurrent medication pass observation, interview and record review on [DATE] at 9: 01 a.m. at Station 1, with LVN 4, LVN 4 reviewed Medication Administration Record (MAR) dated [DATE], and stated Resident 44 was due to be administered six medications which included amlodipine. LVN 4 administered amlodipine to Resident 44 without checking the Blood Pressure (B/P- force of the blood against the artery walls). LVN 4 reviewed the amlodipine medication bubble pack and stated, I should have checked the B/P first prior to administering the medication to [Resident 44]. LVN 4 stated, [Resident 44's] B/P may already be low and I administered the medication which could lower the B/P more and leads to dizziness, fainting and fall and may sustain injury. During a review of Resident 44's Order Summary Report, dated [DATE], the Order Summary Report, indicated, .Amlodipine Besylate Tablet 10MG Give 1 tablet by mouth one time a day related to Hypertensive (A condition in which the force of the blood against the artery walls is too high) Heart disease with Heart Failure (111.0);UNSPECIFIED COMBINED SYSTOLIC(CONGESTIVE) AND DIASTOLIC (CONGESTIVE)HEART FAILURE. Hold SBP [systolic blood pressure-measures the pressure in the arteries when the heart beats] [less than]100 or DBP [measures the pressure in the arteries when the heart rests between beats] [less than]60, order date [DATE] . During an interview on [DATE] at 9:44 a.m. with Infection Preventionist (IP), the IP stated phenytoin suspension has to be accurately measured before administering to the resident. IP stated, pharmacy usually sent a syringe to accurately measure medication. IP stated, phenytoin medication when not measured accurately may lead to a low or high level of medication, which could lead to more seizures and could cause a fall and injury. During an interview on [DATE] at 2:11 p.m. with the Director of Nursing (DON), DON stated, the licensed nurses are responsible to make sure to check and compare the medication orders before administration of medications, follow the five rights of medication administration and the manufacturers guidelines. DON stated, his expectation was for licensed nurses to check expiration dates of medications and to not administer medications that are past the expiration date. DON stated, licensed nurses are responsible in reading medication directions, if it indicates to check the B/P, the licensed nurse are to check the B/P prior to administering the medication, failure to follow the direction could lead to a lower blood pressure and or more serious medical condition. During an interview on [DATE], at 2:45 p.m., with the administrator (ADM), ADM stated licensed nurses are ultimately responsible in making sure to read the medication order and instructions and follow manufacturer's guidelines. ADM stated, her expectation was for the licensed nurses to check the B/P if medication indicated to check the B/P before administering medications to prevent residents from experiencing serious complications. ADM stated the nurse should have checked the expiration date before administering the insulin. ADM stated administration of expired medication could cause a serious medical condition. ADM stated, . I am not a nurse but we surely lacks clinical oversight . During a review of the facility's policy and procedure (P&P) titled, Adverse Consequences and Medication Errors, dated, 4/14, indicated, . A medication error is defined as the preparation or administering of drugs or biological which is not in accordance with physician's orders, manufacturer specifications, or accepted professional standards and principles of the professional(s) providing services . Failure to follow manufacturer instructions and/or accepted professional standards .The attending Physician is notified promptly of any significant error or adverse consequence . During a review of Medication Guide, Phenytoin oral suspension dated 4/2021, indicated, . If your healthcare provider has prescribed phenytoin oral suspension, ask your pharmacist for a medicine dropper .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the faciltiy failed to ensure three of 10 sampled residents (Residents 1, 9 a...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the faciltiy failed to ensure three of 10 sampled residents (Residents 1, 9 and 44) were free from significant medication errors when: 1. Licensed Vocational Nurse (LVN) 4, administered expired [brand name] insulin (medication used to treat diabetes mellitus) to Resident 1. This failure had the potential for Resident 1 to not receive the full therapeutic effect of the medication which could lead to lower or higher blood sugar results which could lead to more serious medical complications. 2. LVN 1 administered phenytoin (medication used to treat seizure) suspension to Resident 9 and did not use the recommended tool to measure the accurate dose. This failure had the potential for Resident 9 to not receive the full therapeutic effect of the medication which could lead to seizure activity and more serious medical complications. 3. LVN 4 administered amlodipine (medication used to treat high blood pressure) medication to Resident 44 without checking the blood pressure as indicated in the physician order. This failure had the potential for Resident 44 to have an elevated or low blood pressure and serious medical condition. Findings: 1. During a concurrent medication pass observation, and interview on [DATE] at 9:45 a.m. at Station 1, with LVN 4. LVN 4 prepared Resident 1's [brand name] insulin. LVN administered the medication to Resident 1's abdominal area. After administration of the [brand name]insulin LVN 4 inspected the vial of insulin for the open and discard date. The open date was [DATE] and discard date was [DATE]. LVN 4 stated, she did not realize the insulin was expired, she thought the open date was [DATE]. LVN 4 stated, she administered the expired medication to Resident 1. LVN 4 stated, Resident 1 may experience side effects from the insulin. LVN 4 stated, Resident 1 may not receive the therapeutic effects of the medication because it was expired and could lead to serious medical condition. During a review of Resident 1's Order Summary Report, dated [DATE], the Order Summary Report, indicated, . [brand name] Solo Solution Pen-Injector 100 UNIT/ML (Insulin Gargline) Inject 5 unit subcutaneously (under the skin) in the morning related to TYPE 2 DIABETES MELLITUS WITHOUT COMPLICATIONS, order date [DATE] . During an interview on [DATE], at 9:44 a.m., with Infection Preventionist (IP), the IP stated insulin should not be administered after its expiration date. IP stated Expired Insulin loses its potency and Resident 1's blood sugar could go up, the doctor may increased the dose putting Resident 1 at risk for elevated high blood sugar utting her more at risk for complications. During an interview on [DATE], at 2:45 p.m., with the administrator (ADM), ADM stated licensed nurses are ultimately responsible in making sure to read the medication order and instructions and follow manufacturer's guidelines. ADM stated the nurse should have been checked the expiration date before administering the insulin.ADM stated, administration of expired medication could cause a serious medical condition. ADM stated, . I am not a nurse but we surely lacks clinical oversight . According to Lexicomp, a nationally recognized drug reference, the use of [brand name] insulinmay result in .Low blood sugar may happen with this drug. Very low blood sugar can lead to seizures, passing out, long lasting brain damage, and sometimes death . 2. During a concurrent medication pass observation, interview and record review on [DATE], at 11:20 a.m., at Station 2, with LVN 1, LVN 1 prepared Resident 9's phenytoin suspension. LVN 1 poured the medication into a medication cup and filled the medication cup between 5ml (milliliter-unit of measurement) and 7.5 ml. LVN 1 administered the medication to Resident 9 through gastrostomy tube (G-tube-a tube inserted through the belly that brings nutrition directly to the stomach). LVN 1 reviewed the medication order and stated the phenytoin order was for 6 ml. LVN 1 stated, I just eye-balled the medication and filled the medication cup between 5 and 7.5 ml . LVN 1 stated, she was not sure whether she measured the medication accurately. LVN 1 stated, they use to have a syringe to measure the phenytoin dose but it disappeared. LVN 1 stated, she had to use a medication cup which was not ideal because she was not sure if the exact amount of medication ordered was administered to Resident 9. LVN 1 stated not giving the accurate amount of medication to Resident 9 could lead to more seizure episodes. During a review of Resident 9's Order Summary Report, dated [DATE], the Order Summary Report, indicated, . Phenytoin Suspension 125MG [milligram-unite of measurement]/5ML Give 6 ml via G-tube four times a day related to Unspecified convulsions . During an interview on [DATE], at 9:44 a.m., with Infection Preventionist (IP), the IP stated phenytoin suspension had to be accurately measured before administering to the resident. IP stated, pharmacy usually sent a syringe to accurately measure medication. IP stated, phenytoin medication when not measured accurately may lead to a low or high level of medication which could lead to more seizures and could cause a fall and injury. During an interview on [DATE], at 2:11 p.m., with the Director of Nursing (DON), DON stated, the licensed nurse was responsible to make sure to check and compare the medication orders before administration of medications, follow the five rights of medication administration and manufacturers guidelines. DON stated, licensed nurses are responsible in reading medication directions. During an interview on [DATE], at 2:45 p.m., with the administrator (ADM), ADM stated licensed nurses are ultimately responsible in making sure to read the medication order and instructions and follow manufacturer's guidelines. ADM stated, . I am not a nurse but we surely lacks clinical oversight . 3. During a concurrent medication pass observation, interview and record review on [DATE], at 9: 01 a.m., at Station 1, with LVN 4, LVN 4 reviewed Medication Administration Record (MAR), dated [DATE], and stated Resident 44 was due to be administered six medications which included amlodipine. LVN 4 administered amlodipine to Resident 44 without checking the Blood Pressure (B/P- force of the blood against the artery walls). LVN 4 reviewed the amlodipine medication bubble pack and stated, I should have checked the B/P first prior to administering the medication to [Resident 44]. LVN 4 stated, [Resident 44's] B/P may already be low and I administered the medication which could lower the B/P more and leads to dizziness, fainting and fall and may sustain injury. During a review of Resident 44's Order Summary Report, dated [DATE], the Order Summary Report, indicated, .Amlodipine Besylate Tablet 10MG Give 1 tablet by mouth one time a day related to Hypertensive (A condition in which the force of the blood against the artery walls is too high) Heart disease with Heart Failure (111.0); UNSPECIFIED COMBINED SYSTOLIC(CONGESTIVE) AND DIASTOLIC (CONGESTIVE)HEART FAILURE. Hold SBP [systolic blood pressure-measures the pressure in the arteries when the heart beats] [less than]100 or DBP [measures the pressure in the arteries when the heart rests between beats] [less than]60, order date [DATE] . During an interview on [DATE], at 1:44 p.m., LVN 1, LVN 1 stated when preparing medications, medication orders are compared from the physician order, the electronic medical administration record (eMAR) and the bubble pack (card that packages doses of medication within small, clear, or light-resistant amber-colored plastic bubbles [or blisters]) and read the directions carefully to prevent medication error. LVN 1 stated if the direction did not match then call MD to clarify the order. During an interview on [DATE], at 2:11 p.m., with the Director of Nursing (DON), DON stated, the licensed nurse was responsible to make sure to check and compare the medication orders before administration of medications, follow the five rights of medication administration and manufacturers guidelines. DON stated, his expectation was for licensed nurses to check expiration dates of medications and to not administer medications that are past the expiration dates. DON stated, licensed nurses are responsible in reading medication directions, if it indicates to check the B/P, the licensed nurse was to check the B/P prior to administering the medication, failure to follow the direction could lead to a lower blood pressure and or more serious medical condition. During an interview on [DATE], at 2:45 p.m., with the administrator (ADM), ADM stated licensed nurses are ultimately responsible in making sure to read the medication order and instructions and follow manufacturer's guidelines. ADM stated, her expectation was, for the licensed nurses to check the B/P if medication indicated to check the B/P before administering medications to prevent residents from experiencing serious complications.ADM stated, administration of expired medication could cause a serious medical condition. ADM stated, . I am not a nurse but we surely lacks clinical oversight . According to Lexicomp, a nationally recognized drug reference, the use of [brand name] amlodipine. may result in . It may cause severe and sometimes deadly side effects like lung, thyroid, or liver problems. This drug can also cause the abnormal heartbeats to get worse. Blood work, tests, and other exams will need to be done to check for side effects . During a review of the facility's policy and procedure (P&P) titled, Adverse Consequences and Medication Errors, dated, 4/14, indicated, . A medication error is defined as the preparation or administering of drugs or biological which is not in accordance with physician's orders, manufacturer specifications, or accepted professional standards and principles of the professional(s) providing services . Failure to follow manufacturer instructions and/or accepted professional standards .The attending Physician is notified promptly of any significant error or adverse consequence . During a review of Medication Guide, Phenytoin oral suspension dated 4/2021, indicated, . If your healthcare provider has prescribed phenytoin oral suspension, ask your pharmacist for a medicine dropper .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure drugs and biologicals were labeled in accordan...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure drugs and biologicals were labeled in accordance with currently accepted professional principles when: 1. Two tuberculin (combination of proteins that are used in the diagnosis of tuberculosis [potentially serious infectious bacterial disease that mainly affects the lungs]) vials (small container for liquids) were opened with no indication of used-by date or open date. This failure had the potential to produce inaccurate purified protein derivatives (PPD) test (skin test is a test that determines if you have tuberculosis) results and or cause harm to vulnerable population if administered beyond the manufacturer's used by date. 2. Resident 6's levetiracetam (medication used to prevent and treat seizure) medication label was soiled, damaged and illegible and was stored in the medication cart, available for use. This failure had the potential for the medication to be given to the wrong resident and cause adverse reactions. 3. Resident 42's potassium chloride (medication to prevent and treat hypokalemia [lower than normal potassium level]) medication label was soiled, damaged and illegible and was stored in the medication cart, available for use. This failure had the potential for the medication to be given to the wrong resident and cause adverse reactions. 4. Resident 155's albuterol sulfate (medication to prevent and treat difficulty breathing, wheezing, shortness of breath) medication was opened with no indication of used-by date or when foil pouch was opened. This failure had the potential to decrease the medication potency that could compromise the therapeutic effectiveness when used by Resident 155. Findings: 1. During a concurrent observation and interview on 6/14/23 at 9:05 a.m. with Minimum Data Set Licensed Vocational nurse (MDS LVN) in the medication room, two opened vials of tuberculin was found in the medication refrigerator, with no opened or used-by date label. MDS LVN stated, the opened vials of medication should be labeled with a used-by date. MDS LVN stated, the opened vials were good for 30 days after it was opened. During an interview on 6/16/23, at 9:44 a.m., with Infection Preventionist (IP), IP stated medication labels has to be legible, medication labels required to have a complete name and complete administration instructions. IP stated, nurses must notify pharmacy if medication labels are not legible. IP stated, medications like albuterol are required to have an opened date and used by date. IP stated, is good for 10 days after the foil packet was opened. IP stated, loses its potency after the used by date. During an interview on 6/16/23 at 2:15 p.m., with Director of Nursing (DON), DON stated, the vials of PPD should have been labeled when it was opened since using the medication after the expiration date may give a false positive/negative result. During a review of the facility's policy and procedure (P&P) titled, Storage of Medications, dated 4/2019, the P&P indicated, . The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. Drug containers that have missing, incomplete, improper, or incorrect labels are returned to the Pharmacy for proper labeling before storage . 2. During a review of Resident 6's clinical record titled, admission Record, (document containing resident personal information) dated 6/14/23, the admission Record, indicated, Resident 6 was re-admitted to the facility on [DATE], with diagnoses which included . Quadriplegia (paralysis of all 4 limbs), unspecified convulsions (a sudden, violent, irregular movement of a limb or of the body, caused by involuntary contraction of muscles) . During a review of Resident 6's Order Summary Report, undated, the Order Summary report indicated, . [levetiracetam] solution 500 [milligrams per milliliter- unit of measurement], give 5 mL via G-tube [gastrostomy tube -tube inserted through the belly that brings nutrition directly to the stomach] three times a day . During a concurrent observation and interview on 6/15/23 at 10:47 a.m. with Licensed Vocational Nurse (LVN)1, a medication cart was observed in hallway 1. The medication cart contained levetiracetam oral solution the label was not legible. The label did not show the complete name of the resident and the complete medication instruction. LVN 1 stated, the medication label should always be legible with the complete name of the resident and the complete instruction to prevent medication error. LVN 1 stated, the medication should not have been stored in the medication cart. LVN 1 stated she should have called the pharmacy to replace medication. During an interview on 6/16/23, at 9:45 a.m., with Infection Preventionist (IP), IP stated medication labels has to be legible, medication labels required to have a complete name and complete administration instructions. IP stated, nurses must notify pharmacy if medication labels are not legible. During an interview on 6/16/23 at 2:20 p.m., with Director of Nursing (DON), DON stated, the bottle of levetiracetam had soiled, damaged and illegible labels. DON stated, the nurse should have contacted the pharmacy to replace the medications and removed medications from the medication cart and discarded in the discontinued medications to avoid using on other residents. During a review of the facility's policy and procedure (P&P) titled, Medication Ordering and receiving from Pharmacy, Medication Labels undated, the P&P indicated, . Labels are permanently affixed to the outside of the prescription container . Each prescription medication label includes: Resident's name, Specific directions for use, including route of administration . Medication name . Strength of medication . Medication containers having soiled, damaged, incomplete, illegible, confusing or makeshift labels are returned to the dispensing pharmacy for relabeling or destroyed in accordance with the medication destruction policy . During a review of the facility's policy and procedure (P&P) titled, Storage of Medications, dated 4/2019, the P&P indicated, . The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. Drug containers that have missing, incomplete, improper, or incorrect labels are returned to the Pharmacy for proper labeling before storage . 3. During a review of Resident 42's clinical record titled, admission Record, dated 6/14/23, the admission Record, indicated, Resident 42 was admitted to the facility on [DATE], with diagnoses which included . Quadriplegia and hypokalemia . During a review of Resident 42's Order Summary Report, undated, the Order Summary report indicated, . Potassium Chloride Solution 20MEQ [milequivalent- unit of measurement] /15ML . During a concurrent observation and interview on 6/15/23, at 10:51 a.m., with LVN 1, a medication cart was observed in hallway 1. The medication cart contained potassium chloride oral solution with label that did not show the complete name of the resident and the complete instruction of the medication. LVN 1 stated, the label should always be legible with the complete name of the resident and the complete instruction to prevent medication error. LVN 1 stated, the medication should not have been stored in the medication cart. LVN 1 stated, she should have called the pharmacy to replace the medication. During an interview on 6/16/23, at 9:45 a.m., with Infection Preventionist (IP), IP stated medication labels has to be legible, medication labels required to have a complete name and complete administration instructions. IP stated, nurses must notify pharmacy if medication labels are not legible. During an interview on 6/16/23 at 2:20 p.m., with Director of Nursing (DON), DON stated, the bottles of potassium chloride and levetiracetam had soiled, damaged and illegible labels. DON stated, the nurse should have contacted the pharmacy to replace the medications and removed medications from the medication cart and discarded in the discontinued medications to avoid using on other residents. During a review of the facility's policy and procedure (P&P) titled, Medication Ordering and receiving from Pharmacy, Medication Labels undated, the P&P indicated, . Labels are permanently affixed to the outside of the prescription container . Each prescription medication label includes: Resident's name, Specific directions for use, including route of administration . Medication name . Strength of medication . Medication containers having soiled, damaged, incomplete, illegible, confusing or makeshift labels are returned to the dispensing pharmacy for relabeling or destroyed in accordance with the medication destruction policy . During a review of the facility's policy and procedure (P&P) titled, Storage of Medications, dated 4/2019, the P&P indicated, . The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. Drug containers that have missing, incomplete, improper, or incorrect labels are returned to the Pharmacy for proper labeling before storage . 4. During a review of Resident 155's clinical record titled, admission Record, dated 6/14/23, the admission Record, indicated, Resident 155 was admitted to the facility on [DATE], with diagnoses which included . Chronic Obstructive Pulmonary Disease (COPD- group of lung diseases that block airflow and make it difficult to breathe) . During a review of Resident 155's Order Summary Report, undated, the Order Summary report indicated, . Albuterol Sulfate Inhalation Nebulization Solution 1.25mg/3ml (Albuterol Sulfate), 1 vial inhale orally via nebulizer two times a day for cough/dyspnea [difficulty breathing] . During a concurrent observation and interview on 6/15/23 at 10:55 a.m. with LVN 1, a medication cart was observed in hallway 1. The medication cart contained albuterol sulfate 1.25 mg (milligram-unit of measurement)/3mL (milliliter-unit of measurement). The box contained an opened foil with three vials of medication, with no opened or used-by date label. LVN 1 stated there should have been an opened date label when foil was opened. LVN 1 stated she did not know how long to keep the medication after it was opened. During an interview on 6/16/23, at 9:44 a.m., with Infection Preventionist (IP), IP stated medication labels has to be legible, medication labels required to have a complete name and complete administration instructions. IP stated, nurses must notify pharmacy if medication labels are not legible. IP stated, medications like albuterol are required to have an opened date and used by date. IP stated, is good for 10 days after the foil packet was opened. IP stated, medication loses its potency after the used by date. During an interview on 6/16/23 at 2:30 p.m., with Director of Nursing (DON), DON stated, the pouch of albuterol should have been dated when the pouch was opened, it was only good for 14 day from the date it was opened. DON stated, the nurse should have discarded the medication and not kept in the medication cart. DON stated, medications when used past the expiration date will be less effective or can have adverse effects to residents. During a review of the facility's policy and procedure (P&P) titled, Preparation and General Guidelines: Vials and Ampules of Injectable Medications, dated 4/08, the P&P indicated, . The date opened and the initials of the first person to use the vial are recorded on multi-dose vials (on the vial label or on accessory label affixed for that purpose) . Medication in multi-dose vials may be used until the maufacturer's expiration date or 6 months after opening unless otherwise specified . During a review of the facility's P&P titled, Medication Ordering and receiving from Pharmacy, Medication Labels undated, the P&P indicated, . Labels are permanently affixed to the outside of the prescription container . Each prescription medication label includes: Resident's name, Specific directions for use, including route of administration . Medication name . Strength of medication . Medication containers having soiled, damaged, incomplete, illegible, confusing or makeshift labels are returned to the dispensing pharmacy for relabeling or destroyed in accordance with the medication destruction policy . During a review of the facility's P&P titled, Storage of Medications, dated 4/2019, the P&P indicated, . The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. Drug containers that have missing, incomplete, improper, or incorrect labels are returned to the Pharmacy for proper labeling before storage .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0802 (Tag F0802)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review the facility failed to ensure that staff safely and effectively carried out the functions of food and nutrition services when: 1. Maintenance Directo...

Read full inspector narrative →
Based on observation, interview, and record review the facility failed to ensure that staff safely and effectively carried out the functions of food and nutrition services when: 1. Maintenance Director did not follow manufacturer guideline to clean the ice machine. (Cross reference 812) 2. Two Dietary Aides (DA 1 and DA 2) and Dietary Manager (DSS) were unable to accurately test the concentration of chorine as per manufacturer guideline in the dish wash machine. (Cross reference 812) 3. One Dietary Aide (DA 3) and one evening (PM) [NAME] were unable to accurately test the sanitizing solution used to sanitize food preparation surfaces in the kitchen. 4. DSS did not follow physician order for honey thick beverages for two residents (Resident 2 and 205) during lunch on 6/13/23. (Cross reference 805) 5. PM [NAME] did not record the cool down process (a process used in food production to prevent foodborne illness. Bacteria grow best in food in the temperature range 135°F to 41°F, also referred to as the temperature danger zone. Food must be cooled quickly to minimize bacterial growth. If left out to cool, cooked food can become unsafe to eat in a matter of hours) for egg salad made on 6/9/23. These failures had the potential for unsafe food practices which may lead to foodborne illness (stomach illness acquired from ingesting contaminated food), and the potential to not meet the nutritional needs of the residents in a medically vulnerable population of 57 out of 62 sample residents who received food prepared in the kitchen. Findings: 1. During a concurrent observation and interview on 6/12/23 at 10:10 a.m. with Maintenance Director (MM) in front of the ice machine, there was yellow slime build up on sump (a rectangle white plastic tray under the ice maker where all incoming water source accumulated before it travelled up to ice maker) and a black substances buildup on the two pipes. MM confirmed yellow slime build up on the sump and black substances on the two pipes. MM stated, the sump was not supposed to have yellow slime build up and black substance should not be on the pipes. MM stated, the water in the sump became contaminated with yellow slime and black substances before it travelled up to the ice maker. MM stated, he cleaned the ice machine one time per month and used the ice machine cleaner. During an interview on 6/14/23 at 3:00 p.m. with the Registered Dietitian (RD). The RD stated, unsanitary ice machine could cause cross contamination of ice. The RD expectation was for the MM to follow manufacturer instructions to clean the ice machine. During an interview on 6/14/23 at 5:10 p.m. with MM, MM admitted he needed to use Ice Machine Cleaner and Ice Machine Sanitizer to clean the ice machine. During a review of the facility's policy and procedure (P&P) titled, Ice Machine and Ice Storage Chests, Revised January 2012, the P&P indicated, Ice machine .will be used and maintained to assurance a safe and sanitary supply of ice .Our facility has established procedures for cleaning and disinfection ice machine .which adhere to the manufacturer's instructions. During a review of the facility provided Manual titled, Ice machine Installation Guide and Owner's Manual, dated 02/2020, the Ice machine Installation Guide and Owner's Manual indicated, .Cleaning Instruction for .Ice Machines: Note Proper cleaning of an ice machine requires two parts: Descaling and sanitizing. Descaling dissolves the mineral deposits on the evaporator and other surface. It removes scale, calcium, lime scale and other mineral buildup. this machine requires a .ice Machine Cleaner Sanitizing should be performed after each descaling .Sanitizing disinfects the machine and removes microbial growth including mold and slime. This machine requires a brand sanitizer . 2. During a concurrent observation, interview, and record review on 6/12/23 at 8:48 a.m. with Diet Aide (DA) 1, DA 2 and Dietary Manager (DSS). DA 1 was observed checking the chlorine concentration of dish wash machine. DA 1 held the test strip in the dish wash machine drain. DA 1 compared the strip with the ppm ( (parts per million - a unit of measurement) reference colors on the test strip bottle and stated the strip was 200 ppm and that was the right color for the concentration to be. DA 2 also did the same procedure and stated 200 ppm was usually the concentration she wanted to get. DSS stated, the dish wash machine chlorine concentration was set up by the vendor up to 200 ppm. And the concentration of chlorine was usually 200 ppm. DSS stated, the dish wash machine chlorine concentration was supposed to be 50 -200 ppm. Reviewed Sanitizer Check Procedures posted on the dish machine with DSS. DSS read the Sanitizer Check Procedures and stated the requirement for dish wash machine chlorine was minimum 50 - 100 ppm. During an interview on 6/14/23 at 3:00 p.m. with the Registered Dietitian (RD). RD stated, dietary staff should follow manufacturer's chlorine concentration not vendor. During a review of the facility's policy and procedure (P&P) titled, Dishwashing Machine Use, Revised March 2010, the P&P indicated, Food Service staff required to operate the dishwashing machine will be trained in all steps of dishwashing machine use by the supervisor or a designee proficient in all aspects of proper use and sanitation. Policy Interpretation and Implementation: .Dishwashing machines chemical sanitizer concentrations . will be as flows: Type of Solution: Chlorine; Minimum Concentration:50 - 100 ppm .If .chemical sanitation concentrations do not meet requirements, cease use of dishwashing machine immediately until .PPM .adjusted. During a review of the facility's policy and procedure (P&P) titled, Food and Nutrition Services Staff, Revised October 2017, the P&P indicated, The Food service Department is staffed by food and nutrition services personal who have demonstrated the skills and competency to carry the functions of the department. Policy Interpretation and Implementation .The food and Nutrition services staff, under the supervision of the Dietitian and/or the food and nutrition service manager, will safely and effectively carry out the functions of the food and nutrition services department. 3. During a concurrent observation, interview, and record review on 6/12/23 at 2:51 p.m. with Diet Aide (DA) 3 and Dietary Manager (DSS). DA 3 was observed checking the sanitizing solution used to sanitize food preparation surfaces in the red bucket. DA 3 held the test strip in the sanitizing solution for 6 seconds. DA 3 compared the strip with the PPM reference colors on the test strip bottle and stated the strip was 200 ppm. When asked what the acceptable range for the test strip ppm was, DA 3 stated 100-200 ppm was acceptable. DSS confirmed 100 ppm was not an acceptable ppm level. DSS read the sanitizing solution bottle Directions for Use and stated this product is an effective sanitizer at an active concentration of 200 ppm. During an interview on 6/12/23 at 3:07 PM with PM cook regarding checking the sanitizing solution used to sanitize food preparation surfaces in the red bucket. PM cook confused the dish machine chlorine sanitizer with red bucket sanitizer. PM cook stated 100 ppm was acceptable. During a review of the facility's policy and procedure (P&P) titled, Food and Nutrition Services Staff, Revised October 2017, the P&P indicated, The Food service Department is staffed by food and nutrition services personal who have demonstrated the skills and competency to carry the functions of the department. Policy Interpretation and Implementation .The food and Nutrition services staff, under the supervision of the Dietitian and/or the food and nutrition service manager, will safely and effectively carry out the functions of the food and nutrition services department. During a review of the Federal Food and Drug (FDA) Food Code 2022, Section 4-501.114 Manual and Mechanical Ware washing Equipment, Chemical Sanitization -Temperature, pH, Concentration, and Hardness, (C) A quaternary ammonium compound solution shall: (2) Have a concentration as specified under § 7-204.11 and as indicated by the manufacturer's use directions included in the labeling. 4. During a concurrent observation, interview, and record review on 6/13/23 at 11:47 a.m. with DSS and Infection Preventionist (IP) in dining room, Resident 2's meal tray ticket was reviewed. Resident 2's meal tray ticket indicated Resident 2 was on a honey thick liquid diet. Resident 2 was observed drinking pudding consistency hot chocolate with lumps. DSS and IP confirmed Resident 2 was drinking pudding consistency hot chocolate with lumps. DSS requested IP to stir the hot chocolate more so the lumps would dissolve. DSS stated, the served hot chocolate was not supposed to have lumps. During a concurrent observation, interview, and record review on 6/13/23 at 12:06 p.m. in dining room with Activities Director (ACT), Resident 205's meal tray ticket was reviewed. Resident 205's meal tray ticket indicated Resident 205 was on honey consistency liquid. Resident 205 was observed drinking pudding consistency coffee with lumps. ACT confirmed Resident 205 should receive a honey consistency liquid, but had been served pudding consistency coffee with lumps. During an interview on 6/13/23 at 03:15 PM with DSS. DSS stated, she made Resident 205's coffee and Resident 2's hot chocolate during lunch time today. DSS stated, she used powder thickener. DSS stated, when beverages got cold, the beverages become thicker and that is why the beverages become pudding consistency. DSS admitted the beverages had lumps because of her mistake, and she did not stir the powder thickener well. DSS claimed the potential risk of lumps in the coffee was choking. During a review of facility's Job Description titled, Dietary Supervisor, dated 2011, the job description indicated, .RESPONSIBILITIES: . Ensures residents/patients receive the proper food items to meet their dietary needs . 5. During an observation on 6/12/23 at 11:41 a.m., a container of egg salad labeled dated 6/9/23 with the used date of 6/13/23 was observed in the refrigerator. During an interview and record review on 6/12/23 at 2:28 p.m. with Dietary Manager (DSS), June 2023 Cool Down Log was reviewed. DSS stated, PM [NAME] made the egg salad on 6/9/23 with boiled egg. DSS stated, PM [NAME] should record the cool down process in the June 2023 Cool Down Log. During an interview and record review on 6/12/23 at 2:38 p.m. with PM Cook, June 2023 Cool Down Log was reviewed. PM [NAME] stated she forget to record on the Cool Down process temperature on 6/9/23 when she made egg salad. During an interview on 6/14/23 at 4:00 p.m. with the Registered Dietitian (RD). RD stated, dietary staff should follow and monitor the proper cooling down process for egg salad. RD stated, improper cool down process for egg salad could cause food born illness. The RD expectation was dietary staff follow the proper cool down process and record the temperatures on the Cool Down log process for egg salad. During a review of the facility's policy and procedure (P&P) titled, Food and Nutrition Services Staff, Revised October 2017, the P&P indicated, The Food service Department is staffed by food and nutrition services personal who have demonstrated the skills and competency to carry the functions of the department. Policy Interpretation and Implementation .The food and Nutrition services staff, under the supervision of the Dietitian and/or the food and nutrition service manager, will safely and effectively carry out the functions of the food and nutrition services department.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0805 (Tag F0805)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to ensure the appropriate food textures was provided when two of two residents (Residents 2 and 205) did not receive honey thick...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to ensure the appropriate food textures was provided when two of two residents (Residents 2 and 205) did not receive honey thickened liquids as ordered on 6/12/23 and 6/13/23. These failures had the potential to place the residents at risk of aspiration (when food is breathed into the lungs) and choking. (Cross reference 802) Findings: 1. During a concurrent observation, interview, and meal tray ticket review on 6/12/23 at 12:18 p.m. with Restorative Nursing Assistant (RNA) 1 in dining room. Resident 205 was observed with a mug of hot chocolate that was not honey thick (liquid that has a similar conistency to honey or milkshake) consistency. Review of meal tray ticket indicated, Honey thick liquid. RNA 1 stated, she made the hot chocolate in dining room for Resident 205 before meal tray come out. RNA 1 stated, she was unaware that Resident 205 was a on honey thick liquid. RNA 1 stated, Resident 205 could have potential risk of aspiration and choking with the hot chocolate she served. During a review of Resident 205's physician order, dated 6/13/23, the physician order indicated, Diet: . honey consistency . started on 1/19/2023 During an interview on 6/13/23 at 8:38 a.m. with Dietary Manager (DSS). DSS explained how physician diet ordered transferred to meal tray ticket. DSS stated, when nursing received diet ordered from physician, nursing filled out the diet communication slip regarding the physician diet order for her. DSS transferred the diet communication slip information onto the tray card system (computer software program) which later generated as meal tray ticket. During an interview on 6/13/23 at 10:51 a.m. with Assistant Director of Nurses (ADON). ADON stated, it was important for nursing (Nurses, Certified Nursing Assistant, Restorative Nursing Assistant, dietary staff) followed meal tray ticket because it was part of physician ordered. ADON stated, Nurses, Certified Nursing Assistant, Restorative Nursing Assistant should have diet list (a piece of information contained resident name, room number, diet type, diet texture, fluid consistency) on hand they could use as a reference. ADON stated Nurses, Certified Nursing Assistant, Restorative Nursing Assistant should check the meal tray ticket and the food/beverage items were appropriate before they served to residents. ADON stated, Resident 205 could have potential of aspiration and chocking with drinking the hot chocolate which was not honey thick consistency. During a concurrent observation, interview, and record review on 6/13/23 at 11:47 a.m. with DSS and Infection Preventionist (IP) in dining room, Resident 2's meal tray ticket was review. Resident 2's meal tray ticket indicated Resident 2 was a on honey thick. Resident 2 was observed drinking pudding consistency hot chocolate with lumps. DSS and IP confirmed Resident 2 was drinking pudding consistency hot chocolate with lumps. DSS requested IP to stir the hot chocolate more so the lumps would dissolve. DSS stated, the hot chocolate was not supposed to have lumps. During a review of Resident 2's physician order, dated 6/13/23, the physician order indicated, Diet: . honey consistency thick liquid . started on 3/29/2016 During a concurrent observation, interview, and record review on 6/13/23 at 12:06 p.m. in dining room with Activities Director (ACT), Resident 205's meal tray ticket was review. Resident 205's meal tray ticket indicated Resident 205 on honey thick. Resident 205 was observed with coffee with lumps that was pudding thick consistency. ACT confirmed Resident 205 was on a honey consistency diet and was served pudding consistency coffee with lumps. During an interview on 6/13/23 at 03:15 PM with DSS. DSS stated, she made Resident 205's coffee and Resident 2's hot chocolate during lunch time today. DSS stated, she used powder thickener. DSS stated, when beverages got cold, the beverages become thicker and that is why the beverages become pudding consistency. DSS admitted the beverages had lumps because of her mistake, and she did not stir the powder thickener well. DSS claimed the potential risk of lumps in the coffee was choking. During an observation on 6/14/23 at 8:25 a.m. in the dining room, Resident 2's was served hot chocolate with lumps. During an interview on 6/14/23 at 8:28 a.m. at dining room, Restorative Nursing Assistant (RNA) 2 was confirmed Resident 2's hot chocolate had lumps. RNA 2 stated, Resident 2's not supposed to have lumps in thicken chocolate beverage. During an interview on 6/14/23 at 1:28 p.m. with the Speech Therapy (ST). The ST stated, honey thick consistency supposed to have velocity like honey. ST stated, honey or pudding thick consistency liquid should be smooth without lumps. ST stated potential risk for Resident on honey thick consistency received pudding thick consistency was less satisfy with get thicker liquid. ST stated, potential risk for Resident received lumps on thicken liquid was lumps could be stuck on Resident's throat. During an interview on 6/14/23 at 4:00 p.m. with the Registered Dietitian (RD), the RD stated, it was unacceptable for Resident 205 with a physician ordered on honey thick consistency served a mug of hot chocolate without honey thick consistency. The RD states, Resident 205 could experience aspiration and chocking. The RD expectation was staff should be familiar with residents' diet modification/ liquid consistency and served the right diet modification/ liquid consistency to residents. During a review of the facility's policy and procedure (P&P) titled, Texture Modified Diets, dated 2018, the P&P indicated, .Texture modification must be stated as part of the Physician's diet order.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0806 (Tag F0806)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to ensure resident's beverage preference was honored for one of 57 sampled residents (Resident 2) when apple juice was placed on...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to ensure resident's beverage preference was honored for one of 57 sampled residents (Resident 2) when apple juice was placed on Resident 2's lunch tray on 6/13/23. This failure had the potential to result in decreased liquid intake, and could result in unplanned dehydration, further compromising Resident 2's nutritional and medical status. Findings: During a concurrent observation, interview, and meal ticket review on 6/13/23 at 12:10 p.m. at dining room with Infection Preventionist (IP) and Activities Director (ACT), Resident 2 meal tray ticket was reviewed. Resident 2 meal tray ticket indicated, 4-ounce (oz unit of measurement) lemonade. Resident 2 was observed receive a 4 oz apple juice. Resident 2 did not consume the provided 4-ounce apple juice. IP confirmed Resident 2 did not receive lemonade as indicated on the meal tray ticket and he did not consume the served apple juice. ACT stated, Resident 2 communicated via hand gesture. ACT stated, when Resident 2 liked something, he would show his thumb up. ACT stated, when Resident 2 disliked something, he would show his thumb down. ACT gave the apple juice to Resident 2, Resident 2 showed his thumb down. ACT went to kitchen grabbed a cup of lemonade for Resident 2. Resident 2 showed a thumbs up with a happy big smile. During a concurrent interview, and meal ticket review on 6/13/23 at 12:16 p.m. in the dining room with Dietary Manager (DSS), Resident 2's meal tray ticket was reviewed. DSS stated, Resident 2 was to be served lemonade not apple juice. During an interview on 6/14/23 at 9:04 a.m. with DSS. DSS stated, food/beverage preference was obtained during admission, quarterly or as needed by interviewed of Residents or residents' family. DSS stated, she put the food/beverage preferences information into meal tray card system (a computer software program). The meal tray card system generated the meal tray ticket which had residents' food/beverage preferences information. Dietary staff should follow the meal ticket to serve the foods and beverages Residents want. Nursing staff should check the accuracy of the meal tray according to meal ticket to honor food/beverage preferences of residents. During a concurrent interview and record review on 6/14/23 at 9:30 a.m. with DSS, the facility's policy and procedure (P&P) titled, Resident Food Preferences, Revised July 2017 was reviewed. The P&P did not reflect the practice of the facility. DSS stated, she would discuss with the Registered Dietitian for updating the P&P. During an interview on 6/14/23 at 4:00 p.m. with the Registered Dietitian (RD). The RD stated, resident's food/beverage preference should be honored otherwise it would cause resident decrease meal/ beverage intake. The RD expectation was dietary staff followed meal tray ticket's food/beverage preference information to honor resident food/beverage preferences.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS- a resident assessme...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS- a resident assessment tool used to identify resident care needs) assessment accurately reflected resident's current status for six of six sampled residents (Resident 9, 10, 23, 37, 46 and 47) when MDS assessments failed to accurately code restraints according to the Resident Assessment Instrument (RAI- guidelines on gathering definitive information on a resident's strengths and needs) guidelines. These failures had the potential for Residents 9, 10, 23, 37, 46 and 47 not being provided with the necessary care and services to meet their healthcare needs. Findings: 1. During an observation on 6/12/23, at 9:05 a.m., Resident 9 was observed laying in bed, had tube feeding running (tube that supplies nutrients to individuals that can not get enough by eating), left sided weakness and was continuously hitting the raised side rails with his right arm and hand. Resident 9 did not answer any questions. During a review of Resident 9's, admission Record, dated 6/16/23, the admission record indicated, Resident 9 was re-admitted to the facility on [DATE] with diagnoses which included injury of head, mental disorder, hemiplegia (weakness to one side of the body) and convulsions (a sudden, violent, irregular movement of a limb or of the body). During a review of Resident 9's Minimum Data Set (MDS-a resident assessment tool used to identify cognitive (mental processes) and physical functional level assessment) dated 4/3/23, the MDS indicated Resident 9's Brief Interview for Mental Status (BIMS- screening tool used to assess resident cognitive level) score was a 3 (Staff Assessment for Mental Status) which indicated Resident 9 was severely impaired with cognitive skills for decision making. During an interview on 6/14/23, at 10:11 a.m., with Certified Nurse Assistant (CNA) 4, CNA 4 stated, she was the CNA for Resident 9 and had taken care of Resident 9 before. CNA 4 stated, Resident 9 has full bed rails on both sides of the bed up at all times when Residents 9 is in bed. CNA 4 stated Resident 9 needed the side rails because of seizures. 2. During a concurrent observation and interview on 6/12/23, at 8:55 a.m., in with Resident 10, Resident 10 was observed in semi-sitting position in bed eating breakfast. Resident 10 was covered with blanket, two bed rails were up on both sides of bed Resident stated she did not know how long she had been in the facility and she did not have any concerns. Resident 10 did not answer questions when asked about the bed rails used in her bed. During a review of Resident 10's admission Record, dated 6/15/23, the admission record indicated, Resident 10 was re-admitted to the facility on [DATE], with diagnoses which included Chronic Obstructive Pulmonary Disease (COPD-group of diseases that cause airflow blockage and breathing-related problems), morbid (severe) obesity and anemia (not enough healthy red blood cells). 3. During a review of Resident 23's admission Record (AR) (document containing resident demographic information and medical diagnoses), dated 06/15/23, the AR indicated Resident 23 was admitted to the facility on [DATE]. Resident 23's diagnoses included but are not limited to .OTHER MUSCLE SPAMS (Involuntary contractions of a muscle) .TYPE 2 DIABETES MELLITUS WITHOUT COMPLICATIONS (chronic condition that affects the way the body processes blood sugar) . HEREDITARY AND IDIOPATHIC NEUROPATHIES (a group of inherited disorders that affect the peripheral nervous system) . During a review of Resident 23's Quarterly MDS Assessment, dated 5/16/23, the Quarterly MDS assessment indicated, Resident 23's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation, and memory recall) score of 15 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 15 had no cognitive impairment. During a review of Resident 23's Side Rail Assessment, dated 2/14/22, the Side Rail Assessment indicated, . side rail used as enabler . x1 while in bed . for repositioning and bed mobility During an observation on 6/12/23 at 8:54 a.m., Resident 23 was observed sitting up in bed with his right-side bed rail up fully extended in the upright position. During a concurrent interview and record review, on 6/16/23 at 1:20 p.m., with the Director of Nurses (DON), Resident 23's Quarterly MDS assessment section P- restraints and alarms, dated 5/16/23 was reviewed. The Quarterly MDS assessment section P- restraints and alarms indicated, .Side rails not used in bed . DON stated, Resident 23's MDS assessment did not indicate the appropriate coding. DON stated, Resident 23 is currently using a side rail while in bed. DON stated, his expectation is that the MDS assessment section P restraints and alarms is coded accurately. During an interview on 6/16/23 at 2:50 p.m., with Minimum Data Set Nurse (MDSN), The MDSN stated facility is not following specifications of the RAI guidelines as MDS assessments in relation to side rails were incorrectly coded for Residents 23,37,47. MDSN stated the possible outcomes of current issues can put residents at risk for staff not following care plan and not updating current care plans according to resident's needs. During an interview with the Administrator (ADM), on 6/16/23, at 2:05 pm, ADM stated MDS assessments have been problematic due to lack of MDS nurses available for facility. ADM stated, restraints have not been accurately inputted in resident assessments for MDS and stated her expectations is for staff to understand the process of MDS and understand the proper coding required for all assessment to follow the guidance of the RAI manual. ADM expects all assessments moving forward to be correctly coded after restraints are being re-assessed for all residents in facility. ADM stated facility is looking to hire strong leadership in nursing to assist with oversight of facility since ADM will be replaced in the upcoming weeks. ADM states current DON knows of current MDS issues, and they are working on maintaining personnel to maintain assessment up to date and completed accurately. ADM states in the end DON will oversee all clinical work is completed to the standards of the RAI manual. During a review of the facility's policy and procedure (P&P) titled Resident Assessment, dated November 2019, the P&P indicated, .The Resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments and reviews .The results of the assessments are used to develop, review, and revise the resident's comprehensive care plan . During a review of the facility's job description titled RN MDS Coordinator-Temporary-Long Term Care, dated 3/2/23, the job description indicated, .Ensures assessments and care plans are done accurately and in a timely manner .Chart Audit follow up .Monitoring charting and documentation for completeness and accuracy as necessary to ensure standards are met .Ensure complete and accurate assessments . During a review of the facility's policy and procedure (P&P) titled Proper Use of Side Rails, dated December 2016, the P&P indicated, .Ensure the safe use of side rails as resident mobility aids and to prohibit the use of side rails as restraints .An assessment will be made to determine the residents .reason for using side rails .Facility staff, in conjunction with the Attending Physician, will assess and document the resident's risk . 4. During a review of Resident 37's admission Record (document containing resident demographic information and medical diagnosis), dated 06/15/23, the admission record indicated Resident 37 was admitted to the facility on [DATE]. Resident 37's diagnosis included but are not limited to . DEMENTIA (progressive or persistent loss of intellectual functioning) .TYPE 2 DIABETES MELLITUS WITH OTHER SPECIFIED COMPLICATIONS (chronic condition that affects the way the body processes blood sugar) . HEREDITARY AND IDIOPATHIC NEUROPATHIES (a group of inherited disorders that affect the peripheral nervous system) .ALZHEIMER'S DISEASE (progressive mental deterioration) . During a review of Resident 37's admission MDS Assessment, dated 4/17/23, the admission MDS assessment indicated, Resident 37's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation, and memory recall) score of 0 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 37 had severe cognitive impairment. Resident 37's did not have a Side Rail Assessment completed or available in medical chart for review. Assessment not conducted. During an observation on 6/12/23 at 09:21 a.m., Resident 37 was observed resting in bed with left side rail up fully extended in the upright position. During a concurrent interview and record review, on 6/16/23 at 1:40 p.m., with the DON, Resident 37's admission MDS assessment section P-restraints and alarms, dated 4/17/23 was reviewed. DON validated admission MDS assessment section P-restraints and alarms, indicate inaccurate coding for side rail use while in bed. MDS assessment indicated no current use of side rails, but observations made indicated resident was in use of side rails. DON stated, Resident 37 had no physician orders for side rails. DON stated staff were using side rails without an order which would be considered a restraint. DON stated facility was not in compliance with their facility Policy and Procedures (P&P) regarding restraints. DON stated resident was at risk for inaccurate information on care plan, missing the needs of the resident and risk for harm from use of side rails or lack of use. DON stated expectations are for nurses to follow facility P&P prior to initiating any side rails, conduct proper assessments and speak with primary physician, DON, and responsible party to obtain appropriate consents and risk assessments. DON stated MDS assessment is inaccurately coded, and his expectations is for MDS to be accurate and code correctly as per the RAI guidelines During an interview on 6/16/23 at 2:50 p.m., with Minimum Data Set Nurse (MDSN), The MDSN stated facility is not following specifications of the RAI guidelines as MDS assessments in relation to side rails were incorrectly coded for Residents 23,37,47. MDSN stated the possible outcomes of current issues can put residents at risk for staff not following care plan and not updating current care plans according to resident's needs. During an interview with the Administrator (ADM), on 6/16/23, at 2:05 pm, ADM stated MDS assessments have been problematic due to lack of MDS nurses available for facility. ADM stated, restraints have not been accurately inputted in resident assessments for MDS and stated her expectations is for staff to understand the process of MDS and understand the proper coding required for all assessment to follow the guidance of the RAI manual. ADM expects all assessments moving forward to be correctly coded after restraints are being re-assessed for all residents in facility. ADM stated facility is looking to hire strong leadership in nursing to assist with oversight of facility since ADM will be replaced in the upcoming weeks. ADM states current DON knows of current MDS issues, and they are working on maintaining personnel to maintain assessment up to date and completed accurately. ADM states in the end DON will oversee all clinical work is completed to the standards of the RAI manual. During a review of the facility's policy and procedure (P&P) titled Resident Assessment, dated November 2019, the P&P indicated, .The Resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments and reviews .The results of the assessments are used to develop, review, and revise the resident's comprehensive care plan . During a review of the facility's job description titled RN MDS Coordinator-Temporary-Long Term Care, dated 3/2/23, the job description indicated, .Ensures assessments and care plans are done accurately and in a timely manner .Chart Audit follow up .Monitoring charting and documentation for completeness and accuracy as necessary to ensure standards are met .Ensure complete and accurate assessments . During a review of the facility's policy and procedure (P&P) titled Proper Use of Side Rails, dated December 2016, the P&P indicated, .Ensure the safe use of side rails as resident mobility aids and to prohibit the use of side rails as restraints .An assessment will be made to determine the residents .reason for using side rails .Facility staff, in conjunction with the Attending Physician, will assess and document the resident's risk . 6. During a concurrent observation and interview on 6/12/23, at 9:15 a.m., with Resident 46, Resident 46 was observed laying in bed, two full side rails up, watching television. Resident 46 stated he had been in the facility for 2-3 years. Resident 46 stated, he needed the bed rails to hold on when moving. During a review of Resident 46's admission Record, dated 6/15/23, the admission record indicated, Resident 46 was readmitted to the facility on [DATE], with diagnoses which included Multiple Sclerosis (disease of the brain and spinal cord), Dysphagia (difficulty swallowing) and spinal stenosis(narrowing in the spinal cord[a long, tube-like band of tissue that connects brain to lower back] ). During an interview on 6/14/23, at 10:11 a.m., with CNA 4, stated she is the CNA for Resident 46 and had taken care of Resident 46 before. CNA 4 stated Resident 46 has full bed rails on both sidesup at all times when Resident 46 was in bed. CNA 4 stated Resident 46 needed the full bed rails because Resident 46 tends to lean to one side of the bed and may fall off the bed. During a concurrent interview and record review on 6/15/23, at 3:30 p.m., with Minimum Data Set Nurse Registered Nurse (MDSN), MDSN stated she only worked two days a week in the facility to complete the MDS assessments and sometimes she was pulled to cover the floor as a charge nurse. MDSN stated she did not do submission of the MDS, she only completes the assessments. MDSN reviewed Resident's 9, 10, and 46's .clinical records and stated all the MDS assessment she completed under Section P- Restraints and Alarms, she coded none of the residents used bed rails. MDSN stated, she did not assess the residents and she based her assessments on the bed rail assessments and the indications for used. MDSN stated she did not remember a bed rail was used as a restraint. MDS stated if a resident was able to remove the bed rails and do side to side holding of the bed rails then it was not considered a restraint. MDSN stated she did not complete the resident assessment MDSN, was not sure if residents who currently had the bed rails up now were able to remove the bed rails. MDSN stated she did not know if a full bed rail was considered a restraint. During an interview on 6/16/23, at 10:05 a.m., with the Infection Preventionist (IP), IP stated, . If it is a full bed rails, it is considered a restraint. IP stated the facility can use half rails or a transfer rail if the rails are only used for turning and repositioning. IP stated use of full bed rails that are up all the time is considered a restraint because then it restricts movements. During an interview on 6/16/23, at 2:11 p.m., with the Director of Nursing (DON), DON stated the facility had already used bed rails and the residents were now used to having the bed rails. DON stated the facility used full bed rails and if the bed rails prevent movements then the bed rails are considered restraints. DON stated his expectation from the MDS nurse was to complete an assessment accurately. During an interview on 6/16/23, at 2: 36 p.m., with the Administrator (ADM), the ADM stated the facility plans to start fresh and remove all bed rails and assess each individual resident needs to ensure bed rails are used according to appropriate needs and safety of each resident. ADM stated her expectation was for staff to understand the process of MDS and understand the proper coding required for all assessment to follow the guidance of the RAI manual. During a review of professional reference titled, Resident Assessment Instrument version 3.0 Manual, dated 10/19, indicated, . Proper interpretation of the physical restraint definition is necessary to understand if nursing homes are accurately assessing manual methods or physical or mechanical devices, materials or equipment as physical restraints and meeting the federal requirement for restraint use (see Centers for Medicare & Medicaid Services. [2007, June 22]. Memorandum to State Survey Agency Directors from CMS Director, Survey and Certification Group: Clarification of Terms Used in the Definition of Physical Restraints as Applied to the Requirements for Long Term Care Facilities. Retrieved December 18, 2012, from http://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/downloads/SCLetter07-22.pdf) .Physical Restraints - Any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily, which restricts freedom of movement or normal access to one's body . 6. During a review of Resident 47's admission Record (document containing resident demographic information and medical diagnoses), dated 06/15/23, the admission record indicated Resident 47 was admitted to the facility on [DATE]. Resident 47's diagnoses included but are not limited to . UNSPECIFIED DEMENTIA (progressive or persistent loss of intellectual functioning) .MUSCLE WEAKNESS (a lack of muscle strength) . BIPOLAR DISORDER (altered mood swings) . During a review of Resident 47's Significant Change MDS Assessment, dated 5/8/23, the Significant Change MDS assessment indicated, Resident 47's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation, and memory recall) score of 6 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 47 had severe cognitive impairment. During a review of Resident 47's Side Rail Assessment, dated 12/7/21, the Side Rail Assessment indicated, . side rail used as restraint .for safety During on observation on 6/12/23 at 8:38 a.m., Resident 47 was observed in bed eating breakfast with his left side rail fully extended in the upright position. During a concurrent interview and record review, on 6/16/23 at 1:30 p.m., with the DON, Resident 47's Significant Change MDS assessment section P-restraints and alarms, dated 5/8/23 was reviewed. DON stated, Resident 47's Significant Change MDS assessment did not indicate use of side rails in bed but observation made indicated resident was in use of side rails. DON stated facility is not in compliance with Policy and Procedures (P&P) for resident with restraints. DON stated resident has potential risk for care plan not being updated and followed according to physician orders as well as risk for harm with use of side rails. DON expectations are for staff to follow facility policies for restraints as indicated in P&P, follow physician's orders and use side rails according to the needs of the resident but not as a restraint. MDS assessment inaccurately coded and DON expectations are for MDS to be accurate and code correctly as per the Resident Assessment Instrument (RAI- guidelines on gathering definitive information on a resident's strengths and needs) guidelines. During an interview on 6/16/23 at 2:50 p.m., with Minimum Data Set Nurse (MDSN), The MDSN stated facility is not following specifications of the RAI guidelines as MDS assessments in relation to side rails were incorrectly coded for Residents 23,37,47. MDSN stated the possible outcomes of current issues can put residents at risk for staff not following care plan and not updating current care plans according to resident's needs. During an interview with the Administrator (ADM), on 6/16/23, at 2:05 pm, ADM stated MDS assessments have been problematic due to lack of MDS nurses available for facility. ADM stated, restraints have not been accurately inputted in resident assessments for MDS and stated her expectations is for staff to understand the process of MDS and understand the proper coding required for all assessment to follow the guidance of the RAI manual. ADM expects all assessments moving forward to be correctly coded after restraints are being re-assessed for all residents in facility. ADM stated facility is looking to hire strong leadership in nursing to assist with oversight of facility since ADM will be replaced in the upcoming weeks. ADM states current DON knows of current MDS issues, and they are working on maintaining personnel to maintain assessment up to date and completed accurately. ADM states in the end DON will oversee all clinical work is completed to the standards of the RAI manual. During a review of the facility's policy and procedure (P&P) titled Resident Assessment, dated November 2019, the P&P indicated, .The Resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments and reviews .The results of the assessments are used to develop, review, and revise the resident's comprehensive care plan . During a review of the facility's job description titled RN MDS Coordinator-Temporary-Long Term Care, dated 3/2/23, the job description indicated, .Ensures assessments and care plans are done accurately and in a timely manner .Chart Audit follow up .Monitoring charting and documentation for completeness and accuracy as necessary to ensure standards are met .Ensure complete and accurate assessments . During a review of the facility's policy and procedure (P&P) titled Proper Use of Side Rails, dated December 2016, the P&P indicated, .Ensure the safe use of side rails as resident mobility aids and to prohibit the use of side rails as restraints .An assessment will be made to determine the residents .reason for using side rails .Facility staff, in conjunction with the Attending Physician, will assess and document the resident's risk .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review, the facility failed to ensure safe, sanitary food preparation and storage practices were followed in the kitchen when: 1. The ice machine was dirty...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to ensure safe, sanitary food preparation and storage practices were followed in the kitchen when: 1. The ice machine was dirty. 2. The two compartment prep sink did not have an air gap. 3. The dish wash machine had higher parts per million (ppm - a unit of measurement) concentration of chlorine than required by manufacturer guidelines. 4. The sprinkler pipes and hood filter above the stove were covered with grease and dust. 5. Torn gasket found on refrigerator number (#) 1's door. 6. Broken tiles found under dish wash machine and around the ice machine air gap. 7. The wooden shelves used to store clean serving plates was rough and had peeling and chipped paint. 8. Dust found on the following areas: a. Ceiling fan, b. Insect light, c. Ceiling above exit door of the kitchen , d. Inside ventilators of refrigerator which the facility referred as 3 door refrigerator, e. Stainless kitchenware storage shelves, f. Inside ventilator of refrigearator # 2, g. Dry storage room shelves. 9. The microwave was dirty. 10. The storage shelves in the dry storage room had rust. The facility's failures to ensure a safe and sanitary condition resulted in the potential for microorganisms (a microscopic organism, especially a bacterium, virus, or fungus) which could cause food-borne illness to a highly susceptible resident population of 57 out of 62 residents that consume food prepped in the kitchen. Findings: During a concurrent observation and interview on 6/12/23 at 9:20 a.m. with Dietary Manager (DSS) in front of the ice machine in the kitchen. A white paper tower was used to wipe the ice machine and the ice storage bin. After the white paper tower wiped the ice machine and the ice storage bin it was observed to be yellow. DSS confirmed the white paper tower turned become yellow after the ice storage bin had been wiped. DSS stated, Maintenance Director (MM) was in charge of cleaning the internal ice machine. DSS stated, she made sure the MM came to the kitchen every month to clean the ice machine. DSS stated, the ice machine was the only ice machine in the building and dietary staff used the ice produced by this ice machine for the facility Residents' drinks and food productions. During a concurrent observation and interview on 6/12/23 at 10:10 a.m. with Maintenance Director (MM) in front of the ice machine, there was yellow slime build up on sump (a rectangle white plastic tray under the ice maker where all incoming water source accumulated before it travelled up to ice maker) and a black substance build up on the two pipes. MM confirmed yellow slime build up on sump and black substances on the two pipes. MM stated, the sump should not have yellow slime build up and black substance should not be on the pipes. MM stated, the water in the sump became contaminated with yellow slime and black substances before it travelled up to the ice maker. The ice machines black cover was observed covered with a white substance. MM stated, the white substance on the black cover was calcium build up from hard water and should not be there. MM stated, he cleaned the ice machine's ice maker one time per month and used the ice machine cleaner to clean it. MM stated, the facility hired appliance vendor to clean the ice machine every six months and the last service was on June 7, 2023. During a concurrent observation and interview on 6/12/23 at 10:39 a.m. with the Administrator (ADM) in front of the ice machine. A white paper towel was used to wipe the sump and pipes. The yellow slime from the sump and black substance on the pipes was visibly stuck on the white paper tower. ADM stated, she was going to turn off the ice machine. The ADM immediately announced to the dietary staff to not to use the ice from the ice machine. ADM told the MM to call the appliance vendor to come in to clean the ice machine. During an interview on 6/12/23 at 10:43 a.m. with the ADM. ADM stated, the yellow slime and black substance on the paper towel looked like mold or slime which was not good . During a concurrent observation and interview on 6/12/23 at 11:16 a.m. with Appliance Vendor (MC). MC stated, on June 6, 2023, the facility did not pay for premaintenance service. MC stated, removal of the sump and cleaning of the pipes was not included. MC stated, in addition the facility ice machine did not have water filter system. MC stated, different places had different water quality which could affect the cleanness of the ice machine, so the facility needs to monitor the ice machine. During an interview on 6/14/23 at 3:00 p.m. with the Registered Dietitian (RD). The RD stated, he did a monthly kitchen sanitation audit and he just looked at the bottom part ice storage bin not top part of the ice machine where the ice made. The RD stated, the potential risks for an ice machine with slime and build up was bacteria could grow and cross contaminate the ice. The RD stated his expectation was the ice machine was clean, free of slime and buildup and maintenance should followed the manufacturer guidelines to clean the ice machine. During a review of the facility's policy and procedure (P&P) titled, Ice Machine and Ice Storage Chests, Revised January 2012, the P&P indicated, .Ice machine .will be used and maintained to assurance a safe and sanitary supply.Our facility has established procedures for cleaning and disinfection ice machine .which adhere to the manufacturer's instructions. During a review of the facility provided Manual titled, Ice machine Installation Guide and Owner's Manual, dated 02/2020, the Ice machine Installation Guide and Owner's Manual indicated, .Installation Guidelines: Water Filtration/Treatment: A water filter system should be installed with the ice machine.Cleaning Instruction .Note Proper cleaning of an ice machine requires two parts: Descaling and sanitizing. Descaling dissolves the mineral deposits on the evaporator and other surface. It removes scale, calcium, lime scale and other mineral buildup.this machine requires a .ice machine Cleaner .Sanitizing disinfects the machine and removes microbial growth including mold and slime. This machine requires a (brand) sanitizer . 2. During a concurrent observation and interview on 6/12/23 at 2:46 p.m. with DSS in front of the two compartment sink in the kitchen, the two compartment sink was observed and did not have an air gap (an air gap refers to a fixture that provides back-flow prevention). DSS stated, dietary staff used this two compartment sink as a prep sink (sinks used for washed produces). DSS confirmed there was no air gap for the two compartment prep sink. During an interview on 6/12/23 at 02:55 p.m. with MM in front of two comportment prep sink. MM confirmed there was no air gap for the two compartment prep sink. During an interview on 6/14/23 at 03:55 p.m. with the RD. The RD stated, he was unaware the two comportment prep sink did not have air gap. During a review of the facility's policy and procedure (P&P) titled, Sanitization: Air Gap in Plumbing in dietary department, undated, the P&P indicated, It is the policy of this facility to meet the requirement of the Uniform Plumbing Code in regard to air Gaps to ensure that clean water and waste water never mix. Procedure: the air gap ensures that the clean water supply and the wastewater never mix by separating the drains with physical air gap. It's located close to the sink, or directly under the prep sinks to prevent cross contamination between clean and dirty water. 3. During a concurrent observation, interview, and record review on 6/12/23 at 8:48 a.m. with Diet Aide (DA) 1, DA 2 and DSS. DA 1 was observed checking the chlorine concentration of dish wash machine. DA 1 held the test strip in the dish machine drain. DA 1 compared the strip with the ppm (parts per million - a unit of measurement) reference colors on the test strip bottle and stated the strip was 200 ppm and that was the right color for the concentration to be. DA 2 also did the same procedure and stated 200 ppm was usually the concentration she wanted to get. DSS stated, the dish machine chlorine concentration was set up by the vendor up to 200 ppm. And the concentration of chlorine was usually 200 ppm. Sanitizer Check Procedures posted on the dish wash machine was reviewed with DSS. DSS read the Sanitizer Check Procedures and stated the requirement for dish machine chlorine was minimum 50 - 100 ppm. During an interview on 6/14/23 at 3:00 p.m. with the Registered Dietitian (RD). RD stated, dietary staff should follow manufacturer's chlorine concentration for the dish was machine not the vendor. During a review of the facility's policy and procedure (P&P) titled, Dishwashing Machine Use, Revised March 2010, the P&P indicated, Food Service staff required to operate the dishwashing machine will be trained in all steps of dishwashing machine use by the supervisor or a designee proficient in all aspects of proper use and sanitation. Policy Interpretation and Implementation: .Dishwashing machines chemical sanitizer concentrations .will be as flows: Type of Solution: Chlorine; Minimum Concentration:50 - 100 ppm .If .chemical sanitation concentrations do not meet requirements, cease use of dishwashing machine immediately until .PPM .adjusted. During a review of the Federal and Drug Administration (FDA) Food Code 2022, Section 4-302.14 Sanitizing Solutions, Testing Devices, the Food code indicated, Testing devices to measure the concentration of sanitizing solutions are required for 2 reasons: 1. The use of chemical sanitizers requires minimum concentrations of the sanitizer during the final rinse step to ensure sanitization; and 2. Too much sanitizer in the final rinse water could be toxic. During a review of the low temperature dish machine sanitizer record, dated January 2023, February 2023, March 2023, April 2023, May 2023, June 12, 2023, the sanitizer (chlorine) record indicated, the daily dish wash machine for entire months of February 2023, March 2023, April 2023, May 2023 and up until 6/12/23 for each meal breakfast, lunch and dinner the dish wash machine chlorine concentration entered record was 200 ppm. 4. During a concurrent observation and interview on 6/12/23 at 11:31 a.m. with DSS in the cook area, the sprinkler pipes and hood filter above stove were observed covered with grease and a black substance. DSS confirmed the sprinkler pipes and hood filter above stove were covered with grease and a black substance. DSS stated, black substance was dust. DSS stated, the facility hired outside vendor to clean the sprinkler pipes and hood filter every 6 months and last service was February 2023. DSS stated, grease and dust build up in sprinkler pipes and hood filter had potential risk to fall into foods while cooking and posed a high hazard risk for fire. During an interview on 6/14/23 at 3:00 p.m. with RD. RD stated, the sprinkler pipes and hood filter above stove not supposed to have buildup of grease and dust. RD stated, there was a risk of cross contamination and fire hazard from the buildup of grease and dust on the sprinkler pipes and hood filter above stove. RD expectation was to keep the hood filter the sprinkler pipes clean with no buildup of grease and dust. During a review of the facility provided cleaning procedure Hood Filter, dated 2018, the cleaning procedure indicated, .Hood filters become full of grease and dust and pose a high hazard risk for fire. Strict monitoring of their routine cleaning is recommended. 5. During a concurrent observation and interview on 6/12/23 at 11:41 a.m. with DSS in front of refrigerator number (#) 1'. Refrigerator # 1's door gasket (rubber piece that lined with the refrigerator's door and refrigerator to prevent cool air sip out) was observed torn. DSS stated, the gasket needed to replace. During an interview on 6/14/23 at 3:00 p.m. with RD. RD stated, a torn gasket needed to be replace otherwise it would not keep the refrigerator at the right temperature. RD stated, his expectation was dietary staff report malfunction of equipment to DSS so DSS could put the work order requests in for maintenance service. During a review of the facility's policy and procedure (P&P) titled, Refrigerators and Freezers, Revised December 2014, the P&P indicated, This facility will ensure safe refrigerator .maintenance .Policy Interpretation and Implementation: .Supervisors will inspect refrigerators .monthly for gasket condition, .any other damage or maintenance needs. Necessary repairs will be initiated immediately. 6. During a concurrent observation and interview on 6/12/23 at 8:45 a.m. with DSS under the dish wash machine, one broken tile was observed. DSS confirmed the broken tile. During a concurrent observation and interview on 6/12/23 at 4:05 p.m. with MM around the ice machine air gap, four broken tiles were observed. MM confirmed the four broken tiles. During an interview on 6/14/23 at 3:00 p.m. with the RD. RD stated, kitchen was not supposed to have broken tiles because it was a safety hazard issue. RD stated, those broken tiles needed to replace. During a review of the facility's policy and procedure (P&P) titled, Maintenance Service, Revised December 2009, the P&P indicated, Maintenance service shall be provided to all areas of the building, grounds, and equipment. Policy Interpretation and Implementation:1. The Maintenance Department is responsible for always maintaining the buildings, ground .in a safe and operable manner at all times. During a review of the Federal and Drug Administration (FDA) Food Code 2022, 6-201 Cleanability, the Food code indicated, Except as specified under § 6-201.14 and except for antislip floor coverings or applications that may be used for safety reasons, floors, floor coverings, walls, wall coverings, and ceilings shall be designed, constructed, and installed so they are SMOOTH and EASILY CLEANABLE 7. During a concurrent observation and interview on 6/12/23 at 09:15 a.m. with DSS, three stacks clean serving plates (approximate 48) on a wooden shelf was observed with chipped paint. DSS stated, the wooden shelf needed to be painted. DSS stated cross contamination could happened with unsmooth wooden shelf surface. During an interview on 6/14/23 at 3:00 p.m. with the RD. RD stated, the wooden shelf needed to be painted or replaced for a smooth surface shelf to prevent cross contamination. During a review of the facility's policy and procedure (P&P) titled, Sanitization, Revised October 2008, the P&P indicated, The food service area shall be maintained in a clean and sanitary manner. Policy Interpretation and Implementation .All . shelves .shall be kept clean, maintained in good repair and shall be free from breaks, corrosions, open seams, cracks and chipped areas that may affect their use or proper cleaning. 8. During a concurrent observation and interview on 6/12/23 at 9:05 a.m. with DSS in the kitchen, there was black and brown debris was observed on the ceiling fun, insect light and ceiling above exit door. DSS confirmed the black and brown debris was on the ceiling fun, insect light and ceiling above exit door was dust. During a concurrent observation and interview on 6/12/23 at 9:18 a.m., there was black and brown debris was observed covering the ventilators inside refrigerator. The facility referred this refrigerator as 3 door refrigerator. DSS stated, the black and brown debris on the ventilators was dust. DSS stated, the dust not supposed to be there because it might fall down onto the stored foods. During a concurrent observation and interview on 6/12/23 at 9:33 a.m. with DSS, the front of stainless shelf used to store clean kitchenware was observed covered with black and brown debris. DSS used her hand touch the black and brown debris and stated, we are going to clean it. During a concurrent observation and interview on 6/12/23 at 11:41 a.m., there was black and brown debris observed covering the ventilators inside the Refrigerator # 2. DSS confirmed black and brown debris was covering the ventilators inside the Refrigerator # 2. During a concurrent observation and interview on 6/12/23 at 11:54 a.m. with DSS in the dry food storage room, brown debris was observed hanging on stainless steel shelves. There were cartoons of thicken apple juice and milk stored on the shelves. DSS stated, the brown debris was dust and the dust not supposed hanging on the shelves. DSS stated dietary staff needed to keep shelves clean and free of dust. During an interview on 6/14/23 at 3:00 p.m. with the RD. RD stated, it was unacceptable several areas (ceiling fun, insect light and ceiling above exit door, stainless shelves, Refrigerator # 2's ventilators) in the kitchen covered with dust. The RD stated, the kitchen needed to be clean and free of dust to prevent cross contamination. The RD expectation was dietary staff did the best to keep and maintain kitchen dust free environment. During a review of the facility's policy and procedure (P&P) titled, Sanitization, Revised October 2008, the P&P indicated, The food service area shall be maintained in a clean and sanitary manner. Policy Interpretation and Implementation All Kitchen, kitchen areas .shall be kept clean .All counters, shelves and equipment shall be kept clean . During a review of the facility's policy and procedure (P&P) titled, Refrigerators and Freezers, Revised December 2014, the P&P indicated, This facility will ensure safe refrigerator . sanitation .Policy Interpretation and Implementation: .Refrigerator Will be kept clean, free of debris . 9. During a concurrent observation and interview on 6/12/23 at 09:17 a.m. with DSS in front of the microwave, the inside top of microwave was observed had yellow grime. DSS stated, dietary staff missed clean the inside top of the microwave. DSS stated, the potential risk for unsanitary microwave was cross contamination. During an interview on 6/14/23 at 3:00 p.m. with the RD. The RD stated, unsanitary microwave could cause cross contamination. The RD expectation was keeping the microwave clean all the time. During a review of the facility's policy and procedure (P&P) titled, Sanitization, Revised October 2008, the P&P indicated, The food service area shall be maintained in a clean and sanitary manner. Policy Interpretation and Implementation All .equipment shall be kept clean . 10. During a concurrent observation and interview on 6/12/23 at 11:54 a.m. with DSS in the dry food storage room, a brown substance was observed on stainless steel storage shelves. DSS stated, the brown substance on the shelves was rust and the rust not supposed on the shelves. DSS stated the shelves needed to be replace. During an interview on 6/14/23 at 3:00 p.m. with the RD. The RD stated, the rusting shelves needed to remove and replace to prevent cross contamination. During a review of the facility's policy and procedure (P&P) titled, Sanitization, Revised October 2008, the P&P indicated, The food service area shall be maintained in a clean and sanitary manner. Policy Interpretation and Implementation: All .shelves .shall be kept clean, maintained in good repair and shall be free from breaks, corrosions, open seams, cracks, and chipped areas that may affect their use or proper cleaning.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

Based on observations, interviews, and record review, the facility failed to implement and maintain an infection prevention and control program when the Infection Preventionist (IP) was assigned the D...

Read full inspector narrative →
Based on observations, interviews, and record review, the facility failed to implement and maintain an infection prevention and control program when the Infection Preventionist (IP) was assigned the Director of Staff Development (DSD-creates and implements employee training programs, orient new hires, supervise certified nursing assistant staff and serve with the interdisciplinary team) duties which prevented the IP from implementing and maintaining a system to prevent, identify, investigate, and control infections consistent with national standards and the facility's policy and procedures. These failures placed 62 of 62 residents at risk for the transmission of communicable diseases (illnesses that spread from one person to another) and infections. Findings: During an interview on 6/15/23, at 10:28 a.m. with the IP, the IP stated she had moved to the IP position on 5/22/23. The IP stated the DSD went on a leave of absence at the same time. The IP stated she had been instructed to focus on the DSD duties. The IP stated she did not know what systems were in place before she was hired. The IP stated she was unable to locate any infection surveillance logs (tool used to monitor health of residents and staff), in-services, immunization (vaccine to prevent disease) lists or antibiotic stewardship (program to measure and improve how antibiotics are prescribed by clinicians and used by patients) binder left by the previous IP. The IP stated the IP role was vital in preventing the spread of infections among staff and residents. During an interview on 6/15/23, at 2:58 p.m., with the Director of Nursing (DON), the DON stated there has not been a dedicated infection preventionist in the position for a few months. The DON stated the IP was acting as the DSD because the DSD went on leave. The DON stated the IP was responsible for infection control training, antibiotic stewardship, and infection surveillance. The DON stated not having an IP focus on their duties could cause the facility to suffer an outbreak of infectious disease. During an interview on 6/16/23, at 4:46 p.m., with the Administrator (ADM), the ADM stated the facility had lacked a dedicated IP since the end of last year and was covered by the DSD. The ADM stated the current IP started at the end May but had focused on the DSD duties. The ADM stated the regulations had not been met and the facility's infection control program policy and procedures (P&P) were not followed. During a review of the facility's job description titled Infection Control Nurse, undated, the document indicated, .Infection Control Nurse will be a licensed nurse with clinical experience and a reasonable working knowledge of the principles of epidemiology [method to find the causes of disease in a population] and infectious disease [disease capable of spreading rapidly to others] . position responsibilities . Responsible for assessment and management of nursing care issues as related to residents . performs resident assessments for appropriateness of resident's care with regard to infection control . Performs clinical rounds for surveillance to verify status of residents, treatment, and necessary follow-up . Surveillance rounds to examine the environmental factors that may impact infection control issues . reviews culture reports and follow-up procedures . Investigates outbreaks of infection . Evaluates data for indicators of cause of infection . monitors and educates nursing personnel on infection control issues . During a review of the facility's Policy and Procedure (P&P) titled, Infection Prevention and Control Committee, dated July 2016, the P&P indicated, .Our facility has an Infection Prevention and Control Program . Objectives . Develop infection prevention and control orientation and in-service training programs for all levels of facility personnel . Develop policies and procedures for the surveillance and monitoring of infection control practices . Establish and monitor the facility Antibiotic Stewardship Program . Assist in monitoring and assessing facility-wide environmental infection prevention and control practices . Assist in developing written policies and procedures for the care of residents who have contagious, infectious or communicable diseases . Ensure infection prevention and control orientation and in-service training programs are provided to employees on a timely basis . The Infection Preventionist will oversee the Infection Prevention and Control program and report to the Infection Prevention and Control Committee .
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0911 (Tag F0911)

Minor procedural issue · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and observations during the survey period from 6/12/2023 through 6/16/2023, the facility failed to ensure ei...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and observations during the survey period from 6/12/2023 through 6/16/2023, the facility failed to ensure eight of eight sampled bedrooms, in building two, accommodated no more than four residents each. This failure had the potential for residents to not have reasonable privacy or adequate space. Findings: Throughout the survey period from 6/12/2023 through 6/16/2023, eight rooms in Building Two had more than four residents in each bedroom. The variations were in accordance to residents particular care needs and comfort. Wheelchairs and toilet facilities were accessible to residents. A reasonable amount of privacy was provided and adequate closet and storage space were available. There was sufficient space for residents to ambulate and staff to provide care to residents. Nursing care of the residents was not impacted. During a concurrent observation and interview on 6/12/2023, at 9:15 a.m. in room [ROOM NUMBER]-8, Resident 45 stated he wished he had his own private room. Resident 45 stated he had been in the facility for too long and did not have any problem with the care and felt safe in the facility. Resident 45 stated he had enough space in the room for his personal belongings. Resident 45 had a nightstand and a overhead table for his personal belongings and a TV was on top of his nightstand. A privacy curtain was observed around Resident 45's bed. During an interview on 6/16/23, at 4 p.m., with Certified Nursing Assistant (CNA) 7, CNA 7 stated she has adequate space in the room to care for residents. CNA stated each resident has their own closets for their clothes, a nightstand with drawers and an overhead table. During an interview on 6/16/23, at 4:10 p.m., with Activities Director (AD), AD stated she had adequate space in residents room to do a room visit for a one on one activity. AD stated she did not remember any residents complained about the size of the room and the amount of bed in each bedroom. During an interview on 6/16/23, at 4:35 p.m., with licensed vocation nurses' (LVN) 1 and LVN 2, LVNs' 1 and 2, stated they had adequate space in resident's room to provide treatment and to give resident their medications. LVNs stated they did not recall any resident complained about the size of the space in their room and no complain about the amount of beds in the room. Building Room# # of Beds 2 201 8 2 202 8 2 203 8 2 204 8 2 205 8 2 206 8 2 207 8 2 208 8 Recommend waiver continue in effect. _______________________________________ Health Facilities Evaluator Supervisor Signature & Date Request waiver continue in effect. _____________________________________ Administrator Signature & Date
May 2023 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Assessments (Tag F0636)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to complete a comprehensive, and accurate assessment of the Minimum Da...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to complete a comprehensive, and accurate assessment of the Minimum Data Set (MDS) assessment (a required tool used in skilled nursing facility to determine resident's functional and cognitive status) for one of three sampled residents (Resident 1) when: The Minimum Data Set Coordinator (MDS) did not complete the admission Assessment (a comprehensive, standardized assessment of each resident's functional capabilities and health needs) and Significant Change Assessment (is a major decline or improvement in a resident's status) for Resident 1. These failures had the potential to put the Resident 1 at risk for not receiving appropriate care and services. Findings: A review of Resident 1 ' s admission Record (AR), dated 4/27/23, the AR indicated, Resident 1 was admitted on [DATE] with a diagnoses that included . Borderline personality disorder (characterized by severe mood swings, impulsive behavior, and difficulty forming stable personal relationships) . Chronic respiratory failure, unspecified whether with hypoxia or hypercapnia (issue that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body) .Conductive hearing loss (difficulty hearing soft sounds and louder sounds may be muffled) .Mild Cognitive Impairment of uncertain or unknown etiology (problems with memory, language, thinking or judgment) .Essential Hypertension (persistently raised blood pressure (BP)) and .Depression Disorder (persistent feeling of sadness and loss of interest) . During an interview, on 4/27/23, at 2:52 p.m., with Minimum Data Set Nurse Coordinator (MDS), Resident 1 ' s Minimum Data Set (MDS) admission Assessment (a comprehensive, standardized assessment of each resident's functional capabilities and health needs), dated 3/7/23 and MDS Significant Change Assessment (is a major decline or improvement in a resident's status), dated 3/27/23 was reviewed. The MDS assessment indicated, Resident 1's MDS assessment was incomplete and past the due date of 3/22/23 and 4/17/23 MDS Coordinator stated, both MDS assessments are late and incomplete. MDS Coordinator stated, the reason for this was since the MDS Coordinator works part time, four to six hours per shift for two the three shifts a week. MDS Coordinator stated, her assistant MDS nurse has been on vacation for the last month. MDS Coordinator stated, she follows the MDS Resident Assessment Instrument (RAI) guidelines (provides directions to nursing staff on gathering definitive information and selective timelines)is incorporated into their electronic medical record system. MDS Coordinator stated, MDS assessments should be up to date in order for Residents to receive appropriate care from staff. During a concurrent interview and record review on 4/27/23, at 4:34 p.m., with Director of Nursing (DON), Resident 1's Minimum Data Set (MDS) admission Assessment, dated 3/7/23 and MDS Significant Change Assessment, dated 3/27/23 was reviewed. DON stated her expectation was for the MDS Coordinator to complete the MDS on the due date. DON stated, by not completing the assessment on-time, it can affect the care of the residents, individual care plan would not be accurate During a review of the facility's job description titled, RN MDS Nurse Coordinator-Temporary-Long Term Care, dated on 9/24/22, the job description indicated, .Ensures assessments and care plans are done accurately and in a timely manner .Complete MDSs and submit .signed [name of MDS Coordinator] .9/24/22 . Review of the facility's policy and procedure titled MDS Assessment Coordinator, dated November 2019, indicated . A Registered Nurse (RN) shall be designated the responsibility of conducting and coordinating each residents assessment (MDS) . The Resident Assessment Coordinator must date and sign each assessment (MDS) to certify that the assessment has been completed . During a professional reference reviewed retrieved from https://downloads.cms.gov/files/mds-3.0-rai-manual-v1.17.1_October_2019.pdf titled, Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, dated October 2019, the professional reference indicated, . Providing care to residents with post-hospital and long-term care needs is complex and challenging work .assessment expertise from all disciplines are required to develop individualized care plans. The [Resident Assessment Manual] helps nursing home staff in gathering definitive information on a resident ' s strengths and needs, which must be addressed in an individualized care plan. It also assists staff with evaluating goal achievement and revising care plans accordingly by enabling the nursing home to track changes in the resident ' s status .
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0836 (Tag F0836)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to be licensed under State law when the facility had bee...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to be licensed under State law when the facility had been operating with an expired license since [DATE]. This failure had the potential for negative effect and to threaten the welfare, safety and health of the residents. Findings: During an observation on [DATE], at 10:03 a.m., at the facility entrance, the facility license was observed posted at the consumer board near the entrance. The license was expired and had an expiration date of [DATE]. During a concurrent interview and record review, on [DATE], at 4:34 p.m., with the Director of Nurses (DON), the facility license dated [DATE] was reviewed. The DON validated the current copy of the facility license and stated it is expired as of [DATE]. DON stated she is not aware of what ownership is doing to keep license up to date, and that the facility is out of compliance according to the expiration date. During a concurrent interview and record review, on [DATE], at 4:52 p.m., with the Administrator (ADM), the facility license dated [DATE] was reviewed. The ADM validated the current copy of the facility license and stated the license is currently expired and facility is out of compliance. During a review of state regulation Title 22; Division 5; Chapter 3; Article 5; Section: 72501 -Licensee General duties, dated [DATE], the regulation indicated . (a) The licensee shall be responsible for compliance with licensing requirements and for the organization, management, operation, and control of the licensed facility. The delegation of any authority by a licensee shall not diminish the responsibilities of such licensee .
Apr 2023 2 deficiencies
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure residents received treatment and care in accordance with prof...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure residents received treatment and care in accordance with professional standards of practice when medications prescribed by a physician to be administered at 8 a.m. were administered by RN 1 exceeding the prescribed indicated times for three of three sampled residents (Resident 1, 2, and 3). This failure placed Resident 1, 2 and 3 at risk of experiencing adverse side effects that had the potential to affect their health. Findings: During a medication pass observation with Registered Nurse (RN) 1, on 3/10/23, at 9:30 a.m., RN 1 prepared and dispensed the following medications for Resident 1: aspirin (lowers the risk of heart attack, stroke, or blood clot) 81 milligrams (mg-Unit of measurement) 1 tablet, senna plus (used to treat constipation) stool softener 1 tablet, amlodipine (to treat high blood pressure) 5mg1 tablet, metoprolol Tartrate (used for controlling chronic chest pain, and for treating high blood pressure) 25 mg1 tablet, albuterol sulfate HFA (used to prevent and treat difficulty breathing, wheezing, shortness of breath, coughing, and chest tightness) 90 microgram (mcg-unit of measurement) 2 puffs, quetiapine fumarate (used to treat the symptoms of schizophrenia) 25mg take 0.5 tab. During a medication pass observation with RN 1, on 3/10/23, at 9:46 a.m., RN 1 prepared and dispensed the following medications for Resident 2: senna-S stool (used to treat constipation) softener 2 tablets, calcium 500mg plus D (to prevent or treat low blood calcium levels) - 1 tablet, cranberry juice extract (used for preventing urinary tract infections) 425 mg – 2 capsules, gabapentin (used to treat nerve pain) 300 mg- 1 cap. During a medication pass observation with RN 1, on 3/10/23, at 9:51 a.m., RN 1 prepared and dispensed the following medications for Resident 3: aspirin (lowers the risk of heart attack, stroke, or blood clot) 81mg – 1 Tablet, [NAME]-Vite (treats Nutritional Deficiency)- 1 tablet, hydralazine (used to treat high blood pressure)50mg- 1 tablet, olanzapine (helps to manage symptoms of mental health conditions such as: seeing, hearing, feeling or believing things that others do not, feeling unusually suspicious or having muddled thoughts (schizophrenia) feeling agitated or hyperactive, very excited, elated, or impulsive) 15mg-1 tablet, amiodarone (used to treat life-threatening heart rhythm problems) 200mg -1 tab, miraLAX powder (treat occasional constipation) one capful with 8 oz. of water. During a medication pass observation with RN 1, on 3/10/23, at 10:15 a.m., she prepared and dispensed the following medications for Resident 3: metoprolol (to treat high blood pressure (hypertension) 100mg , vitamin D (used to treat adults with severe vitamin D deficiency, resulting in loss of bone mineral content, bone pain, muscle weakness and soft bones)10 mcg- 5 tablets, senna-S (used to treat constipation)- 1 tablet, artificial Tears (used to lubricate dry eyes and help keep moisture on the outer surface of your eyes)- 1 drop in each eye, benztropine (to treat Parkinson's disease) 1mg- 1 tablet, levetira (relaxes muscles and increases blood flow to particular areas of the body) 500mg – 1 tablet. During an interview with RN 1, on 3/10/23, at 10:25 a.m., RN 1 stated, she administered Resident 1, 2 and 3's medications late and it would be considered a medication error. RN 1 stated, she did not administer the medication at the physician prescribed time. RN 1 stated, she did not follow orders. During an interview on 3/10/23, at 10:27 a.m., with Administrator (ADM), ADM stated, the facility expectation is for nursing staff to distribute medications as prescribed by the physician. During an interview on 3/10/23, at 11 a.m., with the owner of the facility (OF), OF stated, when medications are not administered at the correct time it can cause side effects that may place the resident in harm. OF stated, the facility standards are to notify the physician if medications were not distributed per physician's orders. During an interview on 3/10/23, at 11:22 a.m., with RN 1, RN 1 stated, she is experienced with medication administration. RN 1 stated, passing medications late does not negatively affect Residents 1, 2 and 3. During a review of Resident 1's admission Record (document containing resident demographic information and medical diagnosis), dated 3/10/23, the admission Record indicated, Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnosis included, but were not limited to Alzheimer's Disease(a progressive disease beginning with mild memory loss and possibly leading to loss of the ability to carry on a conversation and respond to the environment), Mild intermittent asthma (condition that affects the airways in the lungs), delusional disorders (a belief or altered reality that is persistently held despite evidence or agreement to the contrary), Hypertensive heart disease with heart failure (heart problems that occur because of high blood pressure), wheezing (A high-pitched whistling sound made while breathing.), and edema (swelling caused by too much fluid trapped in the body's tissues). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool used to identify resident cognitive and physical function) Assessment, dated 12/12/22, the MDS indicated Resident 1's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation, and memory recall) score of 4 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 1 had severe cognitive impairment. During a concurrent interview and record review on 3/10/23, at 5:45 p.m., with RN 1, Resident 1's Medication Administration Record (MAR), dated 3/1/23-3/31/23 was reviewed. The MAR indicated, on 3/10/23 at 8 a.m., medication was distributed with no time stamp indicating medications were late. RN 1 stated, [brand name of electronic medical record] does not time stamp when medication is administered. RN 1 stated, medications were given late, after 9:30 a.m. RN 1 stated, facility polices state medication should be given at least one hour before or one hour after specified time prescribed. RN 1 stated, medications should have been given as prescribed. RN 1 stated, it's important to pass medications at the times prescribed because the residents need it for the health and well-being. During a review of Resident 2s admission Record (document containing resident demographic information and medical diagnosis), dated 3/10/23, the admission Record indicated, Resident 2 was admitted to the facility on [DATE]. Resident 2's diagnosis included, but were not limited to Quadriplegia (a form of paralysis that affects all four limbs, plus the torso), Polyneuropathy (the simultaneous malfunction of many peripheral nerves throughout the body.), neuralgia (a sharp, shocking pain that follows the path of a nerve and is due to irritation or damage to the nerve), constipation (a condition in which a person has uncomfortable or infrequent bowel movements), suicidal ideations (is a broad term used to describe a range of contemplations, wishes, and preoccupations with death) and altered mental status (a change in mental function that stems from illnesses, disorders and injuries affecting your brain). During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool used to identify resident cognitive and physical function) Assessment, dated 1/3/23, the MDS indicated Resident 2's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation, and memory recall) score of 15 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 2 had no cognitive impairment. During a concurrent interview and record review on 3/10/23, at 5:55 p.m., with RN 1, Resident 2's MAR's, dated 3/1/23-3/31/23 was reviewed. The MAR indicated, on 3/10/23 at 8 a.m., for morning medication including calcium 500mg plus D which was observed being distributed during medication pass observation. RN 1 stated, the current orders indicated Resident 2 should be receiving calcium 600 +D3 – 1 tab two times a day. RN 1 stated, she did not remember the dose she gave to Resident 2. RN 1 stated, the resident didn't receive the full physician order of medication. RN 1 stated, there is no documentation indicating medications were administered late to Resident 2. RN 1 stated, medications were given late after 9:45 a.m. RN 1 stated, the medications were late, but they weren't that late RN 1 stated, if Resident 2 missed a complete does that would be far worse. RN 1 stated, she had not notified the primary physician of the late medication distribution and the missed medication. During a review of Resident 3s admission Record (document containing resident demographic information and medical diagnosis), dated 3/10/23, the admission Record indicated, Resident 3 was admitted to the facility on [DATE]. Resident 3's diagnosis included, but were not limited to symptoms and signs involving the musculoskeletal system (can include: swelling, redness or difficulty moving a particular body part), Parkinson's disease (is a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), Chronic Kidney Disease (involves a gradual loss of kidney function), Hypertensive heart disease (heart problems that occur because of high blood pressure), schizophrenia (A disorder that affects a person's ability to think, feel, and behave clearly), Vit. D deficiency (Too little vitamin D in the body), Chronic Systolic (congestive) heart failure (occurs when the heart does not pump blood effectively), constipation (a condition in which a person has uncomfortable or infrequent bowel movements), delusional disorder (a belief or altered reality that is persistently held despite evidence or agreement to the contrary), non-st elevation myocardial infarction (a type of involving partial blockage of one of the coronary arteries, causing reduced flow of oxygen-rich blood to the heart muscle). During a review of Resident 3's Minimum Data Set (MDS - a resident assessment tool used to identify resident cognitive and physical function) Assessment, dated 1/10/23, the MDS indicated Resident 3's Brief Interview for Mental Status (BIMS -an evaluation of attention, orientation, and memory recall) score of 12 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 3 has moderate cognitive impairment. During a concurrent interview and record review, on 3/10/23, at 6:05 p.m., with RN 1, Resident 3's MAR's, dated 3/1/23-3/31/23 was reviewed. The MAR indicated, on 3/10/23 at 8 a.m., medication were given to Resident 3. RN 1 stated medications were given late after 10 a.m. RN 1 stated, facility polices state medication should be given at least one hour before or one hour after specified time prescribed. RN 1 stated, as long as medication is not missed then the resident is okay. RN 1 stated, she will be notifying the physician of all the late medications. During an interview on 3/10/23, at 6:18 p.m., with RN 1, RN 1 stated, RN 1 stated, medications should be provided as prescribed by the primary physician as indicated for each resident. During an interview on 3/14/23, at 10 a.m., with DSD, DSD stated, RN 1 communicated to her on 3/10/23 that medication distribution was late. DSD stated, proper medication dispensing at the times prescribed by physician is important because nursing staff is dealing with the lives of the residents DSD stated facility standards indicate medications should be distributed as indicated in physician orders. During an interview on 3/14/23, at 11:45 a.m., with Administrator (ADM), ADM stated, currently staff seek the guidance of the MDS Coordinator and the DSD. ADM stated, nursing staff are oriented to proper medications distribution standards as required by the facility and RN 1 did go through the process as all other nurses have. ADM stated, RN 1 is aware of facility policies and procedures. The facility policy and procedure titled, Medication Administering dated October 2017, indicated, . Medications are administered within 60 minutes of scheduled time (1 hour before and 1 hour after), except before or after meal orders, which are administered based on mealtimes. Unless otherwise specified by the prescriber, routine medications are administered according to the established medication administration schedule for the facility .
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected most or all residents

Based on interview and record review, the facility failed to designate a full time (working more than 40 hours per week) Registered Nurse as the Director of Nursing (DON) for 64 of 64 residents when t...

Read full inspector narrative →
Based on interview and record review, the facility failed to designate a full time (working more than 40 hours per week) Registered Nurse as the Director of Nursing (DON) for 64 of 64 residents when the last DON resigned on 1/11/23. This failure had the potential to result in lack of oversight and guidance for the provision of care, which could result in decreased resident safety, optimal well-being, and quality of care. Findings: During an interview on 3/10/23, at 10:27 a.m., with Administrator (ADM), ADM stated, the facility does not have a Director of Nursing (DON) at this time. ADM stated, the previous DON left the position in mid to late January 2023. During an interview on 3/10/23, at 11 a.m., with the Owner of the Facility (OF), OF stated, the interim DON is the MDS coordinator currently. OF stated, the facility is attempting to hire a DON. OF stated, has an ad on the internet. During an interview on 3/10/23, at 11:35 a.m., with Registered Nurse (RN) 1, RN 1 stated, the facility does not have a DON. RN 1 stated, the MDS is currently the interim DON. During a concurrent interview and record review on 3/10/23 at 4:45 p.m., with OF, the facilities Job Description: Director of Nursing, dated 1/11/23 was reviewed. OF stated, the interim DON does not have a signed job description indicating she is the interim DON. During an interview on 3/10/23, at 5:05 p.m, with Certified Nursing Assistant (CNA) 1, CNA 1 stated, the facility does not have a DON. CNA 1 stated, the is not the DON. During an interview on 3/10/23, at 5:36 p.m., with RN 2, RN 2 stated the facility does not have a permanent DON. RN 2 stated, OF is not the DON for the facility. During an interview on 3/10/23, at 6:43 p.m., with the MDS Coordinator, the MDS Coordinator stated she is not the interim DON, she is a RN supervisor. MDS Coordinator stated, her schedule is Monday and Tuesday in the facility and the rest of the week she teleworks as needed. MDS Coordinator stated, the previous DON left at the end of January 2023. During an interview on 3/14/23, at 10 a.m., with the Director of Staff Development (DSD), the DSD stated the facility does not have a DON. DSD stated, the OF is not the DON. During an interview on 3/14/23, at 10:55 a.m., with the Social Service Director (SSD), SSD stated there is no DON at this time. During a review of the facility's policy and procedure (P&P) titled, Departmental Supervision dated April 2006, the P&P indicated, .A Registered Nurse (RN) is employed as the Director of Nursing Services (DNS). The DNS is on duty during the day shift Monday through Friday .
Mar 2023 3 deficiencies
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected multiple residents

Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) was on duty at the facility for at least eight (8) consecutive hours a day, seven (7) days a week when the R...

Read full inspector narrative →
Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) was on duty at the facility for at least eight (8) consecutive hours a day, seven (7) days a week when the Report of Nursing Staff Directly Responsible for Resident Care (facility daily licensed nursing staff and unlicensed nursing staff hours per shift ) for three consecutive months December 2022 (12/22), January 2023 (1/23), and February 2023 (2/23) indicated 14 days with no RN hours. This failure had the potential for residents nursing needs and to go unmet. Findings: During a concurrent interview and record review, on 2/16/24, at 1:30 p.m., with the Assistant Director of Nursing (ADON), the Report of Nursing Staff Directly Responsible for Resident Care dated 12/22, 1/23, and 2/23 were reviewed. The ADON validated the staffing hours and indicated there were no RN hours documented on multiple days for 12/22, 1/23, and 2/23. The ADON stated, she was not aware the facility was required to have an RN for eight (8) hours a day, seven days a week. The ADON stated if the facility had a shortage of nursing staff it could impact the care of the residents. During a review of the facility ' s Report of Nursing Staff Directly Responsible for Resident Care, dated 12/22 the RN hours were as follows: 12/6/22-No Registered Nurse (RN) hours documented. 12/11/22- No RN hours documented. 12/12/22- No RN hours documented. 12/13/22- No RN hours documented. 12/25/22- No RN hours documented. During a review of the facility ' s Report of Nursing Staff Directly Responsible for Resident Care, dated 1/23 the RN hours were as follows: 1/11/23- No RN hours documented. 1/12/23- No RN hours documented. 1/16/23- No RN hours documented. 1/17/23- No RN hours documented. 1/30/23- The RN hours documented was 6. During a review of the facility ' s Report of Nursing Staff Directly Responsible for Resident Care, dated 2/23 the RN hours were as follows: 2/8/23- No RN hours documented. 2/13/23- No RN hours documented. 2/14/23- No RN hours documented. 2/15/23- No RN hours documented. During an interview on 2/17/23 at 11:42 a.m., with the Administrator (ADM), the ADM stated, she had just started the job on 1/7/23 and was not familiar with the issues with nursing hours. During a concurrent interview and record review, on 2/17/23 at 1:10 p.m., with the Facility Owner (FO), Report of Nursing Staff Directly Responsible for Resident Care, for 12/22, 1/23, and 2/23 were reviewed. The FO stated, the Assistant Director of Nursing (ADON) was responsible for preparing the staffing reports based on the nursing staff hours and resident census. During a review of the Facility Assessment (tool used to identify nursing staff needs), undated, the assessment indicated, .Nursing facilities will conduct, document, and annually review a facility-wide assessment, which includes both their resident population and the resources the facility needs to care for their residents .Staff Type; Includes and identification of the different type of staff members, other health care professionals, Data sources including staffing records, organization chart, and Payroll-Based Journal reports .Required staff .DON [Director of Nursing] 1 .RN 4 . During a review of the facility ' s policy and procedure titled, Staffing dated 2017, the policy indicated, Our facility provides sufficient numbers of staff with the skills and competency necessary to provide care and services for all residents in accordance with the resident care plans and the facility assessment .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free from significant medication errors when ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free from significant medication errors when on 2/6/23 and 2/7/23 Licensed Vocational Nurse (LVN) 1 did not administer medications as prescribed for six of six residents (Residents 1, 2, 3, 4, 5, and 6). These failures placed Residents 1, 2, 3, 4, 5, and 6 at risk for increased symptoms and illness when some of the medications were administered late and some of the medications were not administered. Findings: During a concurrent observation and interview, on 2/16/23 at 1 p.m., with Resident 1, Resident 1 was in his room, Resident 1 stated, he had lived at the facility for more than one year. Resident 1 stated, a few weeks ago the 8 p.m. medications were not given until about 11 p.m. for two days in a row. Resident 1 stated, he takes [levetiracetam] generic name (medication to prevent seizures (uncontrolled electrical impulses in the brain). Resident 1 stated, he could have had a seizure when his medications was given late. Resident 1 stated, he was very angry when the medications were given so late. Resident 1 stated, I have complained to the [Administrator] but nothing has changed. Medications are given late, or not at all, all the time. During a review of Resident 1 ' s Face Sheet (document with resident ' s medical information at a glance) dated 2/16/23, the Face Sheet indicated, Resident 1 was admitted to the facility on [DATE]. The Face Sheet indicated, Resident 1 had diagnosis of seizures (uncontrolled electrical activity in the brain), acute kidney failure (condition in which the kidneys are unable to filter body waste), anemia (condition which the body is lacking healthy red blood cells which leads to reduced oxygen to the body ' s organs), protein calorie malnutrition (disease that develops when protein intake fail to meet body ' s requirements). During a review of Resident 1 ' s Minimum Data Set (MDS) assessment (an evaluation used to identify resident care needs), dated 1/5/23, the MDS assessment indicated, Resident 1 had no mental impairment with a Brief Interview for Mental Status (BIMS, an evaluation of attention, orientation, and memory recall) score of 15 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment). During a review of Resident 1 ' s Medication Administration Record (MAR), dated 2/1/23, the MAR indicated, Resident 1 had a physician order to receive routine acetaminophen (medication to reduce pain) 325 milligram, 2 tablets, at 9 p.m. There was no signature for 2/6/23 and 2/7/23 indicating the acetaminophen medication was not administered. During a concurrent observation and interview, on 2/16/23 at 1:20 p.m., with Resident 2, in Resident 2 ' s bedroom. Resident 2 spoke with slightly slurred speech due to his medical condition but was easily understood and answered questions appropriately. Resident 2 stated, Sometimes they bring my 8 p.m. medication at 11 or 12 p.m. This happens all the time. I ' m really not happy about it [medications administered late]. Something needs to be done. I have complained about it [late medication]. Sometimes I use the call light and no one comes for 30-45 minutes. [Certified Nurses Assistants] are always saying they are short staffed. I don ' t think management has done anything about it [short staffed]. During a review of Resident 2 ' s Face Sheet dated 2/16/23, the Face Sheet indicated, Resident 2 was admitted to the facility on [DATE]. The Face Sheet indicated, Resident 2 had diagnosis of cerebral infarction (brain cell death due to lack of blood flow), Parkinson ' s disease (disorder of the brain and spinal cord that affects movement causing tremors), hypertensive heart disease (heart condition that occur because of high blood pressure) During a review of Resident 2 ' s MDS assessment, dated 1/22/23, the MDS assessment indicated, Resident 2 had moderate mental impairment with a Brief Interview for Mental Status (BIMS) (an evaluation of attention, orientation, and memory recall) score of 11 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment). During a review of Resident 2 ' s MAR, dated 2/1/23, the MAR indicated, on 2/6/23 Resident 2 had a physician order to receive temazepam (sleep aid) 30 milligrams at 9 p.m. but the medication was not signed as administered on the MAR. The MAR indicated Resident 2 had a physician order to receive cyclobenzaprine HCL (medication to prevent muscle spasms) 5 milligrams at 9 p.m. There was no signature for 2/6/23 and 2/7/23 on the MAR indicating the medication was not administered. The MAR indicated Resident 2 had a physician order to receive carbidopa-levidopa (medication for Parkinson ' s (disorder of the brain and spinal cord affecting movement) 25-100 milligrams at 9 p.m. The MAR did not have a signature for the carbidopa-levidopa on 2/6/23 for 9 p.m. to indicate the medication was administered. During a review of Resident 3 ' s Face Sheet dated 2/16/23, the Face Sheet indicated, Resident 3 was admitted to the facility on [DATE]. The Face Sheet indicated, Resident 3 had diagnosis of cerebral infarction (brain cell death due to lack of blood flow), hypertensive heart disease (heart condition that occur because of high blood pressure), neuromuscular dysfunction of the bladder (nerves that carry messages between brain and bladder do not work properly). During a review of Resident 3 ' s MAR, dated 2/1/23, the MAR indicated, on 2/6/23 and 2/7/23, Resident 3 had a physician order to receive bisacodyl (laxative medication) tablet delayed release 5 milligrams (measurement), give 2 tablets at 8 p.m. but the medication was not signed as administered on the MAR for 2/6/23 or 2/7/23. The MAR indicated, Resident 3 had a physician order to receive cranberry capsule (dietary supplement) 425 milligrams, give 2 capsules at 9 p.m. on 2/6/23 and 2/7/23 but there was no signature on the MAR for 2/6/23 and 2/7/23 indicating the medication was administered. The MAR indicated, Resident 3 had a physician order to receive tamsulosin (medication to improve urine flow) 0.4 milligram capsule at 9 p.m. on 2/6/23 and 2/7/23 but the MAR did not have a signature to indicate the medication was administered. The MAR indicated, Resident 3 had a physician order to receive atorvastatin (medication to lower fat and cholesterol (hormone) in the blood) 20 milligrams capsule at 8 p.m. on 2/6/23 and 2/7/23 but the MAR did not have a signature to indicate the medication was administered. The MAR indicated, Resident 3 had a physician order to receive polyethylene glycol powder (laxative medication) 17 grams (weight measurement) at 8 p.m. on 2/6/23 and 2/7/23 but the MAR did not have a signature to indicate the medication was administered. The MAR indicated, Resident 3 had a physician order to receive multivitamin and minerals tablet at 8 p.m. on 2/6/23 and 2/7/23 but the MAR did not have a signature to indicate the medication was administered. The MAR indicated Resident 3 had a physician order to receive baclofen (muscle relaxer) 20 milligram capsule at 8 p.m. on 2/6/23 and 2/7/23 but the MAR did not have a signature to indicate the medication was administered. The MAR indicated, Resident 3 had a physician order to receive Neurontin (medication to prevent nerve pain) 300 milligram, give 3 capsules at 8 p.m. on 2/6/23 and 2/7/23 but the MAR did not have a signature to indicate the medication was administered. The MAR indicated, Resident 3 had a physician order to receive vitamin C 500 milligrams at 8 p.m. on 2/6/23 and 2/7/23 but the MAR did not have a signature to indicate the medication was administered. During a review of Resident 4 ' s Face Sheet, dated 2/16/23, the Face Sheet indicated, Resident 4 was admitted to the facility on [DATE]. The Face Sheet indicated, Resident 4 had diagnosis of hypertensive heart disease (heart condition that occur because of high blood pressure). During a review of Resident 4 ' s MAR, dated 2/1/23, the MAR indicated, on 2/6/23 and 2/7/23 Resident 4 had a physician order to receive artificial tears (medication to prevent dry eyes), one drop to both eyes at 8 p.m. but the medication was not signed as administered on the MAR. During a review of Resident 5 ' s Face Sheet, dated 2/16/23, the Face Sheet indicated, Resident 5 was admitted to the facility on [DATE]. The Face Sheet indicated, Resident 5 had diagnosis of hypertensive heart disease, anxiety (mental condition exhibited by irrational fear), and schizophrenia (mental illness-seeing and or hearing things that are not real) During a review of Resident 5 ' s MAR, dated 2/1/23, the MAR indicated, on 2/6/23 and 2/7/23 Resident 4 had a physician order to receive divalproex sodium tablet delayed release 500 milligrams, give 2 tablets at 9 p.m. but the medication was not signed as administered on the MAR. The MAR indicated, Resident 5 had a physician order to receive at lactulose solution 30 milliliters at 8 p.m. but there was no signature for 2/6/23 and 2/7/23 on the MAR indicating the medication was administered. The MAR indicated, Resident 5 had a physician order to receive haloperidol 15 milligram tablet at 9 p.m. but the MAR did not have signatures to indicate the medication was administered on 2/6/23 and 2/7/23. During a review of Resident 6 ' s Face Sheet, dated 2/22/23, the Face Sheet indicated, Resident 6 was admitted to the facility on [DATE]. The Face Sheet indicated Resident 6 had diagnosis of cerebral infarction and hypertension. During a review of Resident 6 ' s MAR, dated 2/1/23, the MAR indicated, on 2/6/23 and 2/7/23 Resident 6 had a physician order to receive vitamin B12 (dietary supplement) 1000 micrograms (measurement) at 8 p.m. but the medication was not signed as administered on the MAR. The MAR indicated, Resident 6 had a physician order to receive at metoprolol tartrate (medication to decrease pressure in the body ' s blood vessels) tablet 25 milligrams at 8 p.m. but there was no signature for 2/6/23 or 2/7/23 on the MAR indicating the medication was administered. During an interview, on 2/16/24 at 1:30 p.m., with the Assistant Director of Nursing (ADON), the ADON stated, she was not made aware the medications were administered late and some medications were not administered on 2/6/23 and 2/7/23. The ADON stated, The Interim Director of Nursing (IDON) may have been informed of the medication error and I would need to speak to her about it. The ADON stated, if the facility had a shortage of nursing staff it could impact the resident ' s care. During an interview, on 2/21/23 at 2:59 p.m., with LVN 2, LVN 2 stated, she had come into the facility for a night shift to find only one LVN on duty on 2/6/23 and 2/7/23. LVN 2 stated, the second p.m. nurse had left the shift early and had not told anyone. LVN 2 stated, the p.m. nurse had left the medication cart keys in the drawer and had not told anyone the 8 p.m. medications were not passed. LVN 2 stated, I was furious at 10:30 p.m. when I found residents did not get their 8 p.m. medications. LVN 2 stated, she had called the physician to report the medication errors. LVN 2 stated, the physician told her to administer the seizure medications, blood pressure and heart medications, and insulins. LVN 2 stated, the physician told her to follow the facility protocol for medication error and report it to her supervisor. LVN 2 stated, she had reported the medication errors to the Assistant Director of Nurses (ADON). During an interview, on 2/27/23 at 5 p.m., with the Medical Director (MD), the MD stated, he was called on 2/6/23 and 2/7/23 when the night shift nurse [LVN 2] came on duty. The MD stated, LVN 2 informed him the 8 p.m. medications had not been administered when she came on shift about 10:45 p.m. to 11 p.m. The MD stated, he instructed LVN 2 to review the residents orders and administer the critical medications [heart, blood sugar, seizure medications] to the residents. The MD stated, he instructed LVN 2 to write a medication error report. The MD stated, he instructed LVN 2 to place the residents on alert charting (documentation in the progress notes the medications were administered late or not administered for monitoring purposes) The MD stated, when this was discussed later with management the cause was determined to be staffing issue. The MD stated, an LVN had stated he would stay for the shift and then left without administering the 8 p.m. medications on his assigned side. The MD stated, his expectation was that all medications would be administered on time. The MD stated, there was a potential for harm when medications were administered late, or not administered. During a concurrent interview and record review, on 2/28/23 at 11:30 a.m., with the Interim Director of Nursing (IDON), the IDON validated the omissions (missing signatures) for medications on Resident ' s 1, 2, 3, 4, 5, and 6 ' s MAR for 2/6/23 and 2/7/23. The IDON stated, if the MAR was not signed, it was not administered. The IDON stated, LVN 1 had agreed to work sixteen hours on 2/6/23 but had left after twelve hours without notifying anyone. The IDON stated, LVN 1 had not passed the 8 p.m. medications before he left and LVN 2 had given some of the medications late. The IDON stated, all the medications were not administered on the men ' s side of the facility. The IDON stated, she was not aware what happened on 2/7/23 and the Facility Owner (FO) had investigated that incident. The IDON stated, she expected all medications would be administered as prescribed. The IDON stated, the residents could experience increased blood pressure, pain or muscle spasms when their medications were not administered. During a review of the facility ' s policy and procedure titled, Administering Medications dated 4/2019, the policy indicated, .Medications are administered in a safe and timely manner, as prescribed .Staffing schedules are arranged to ensure that medications are administered without unnecessary interruptions .Medications are administered in accordance with prescriber orders, including any required time frame .Medication errors are documented, reported, and reviewed .Medications are administered within one (1) hour of their prescribed time .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Staffing Data (Tag F0851)

Could have caused harm · This affected multiple residents

Based on interview, and record review, the facility failed to electronically submit complete and accurate direct care staffing information when the Payroll Based Journal (PBJ, staffing information bas...

Read full inspector narrative →
Based on interview, and record review, the facility failed to electronically submit complete and accurate direct care staffing information when the Payroll Based Journal (PBJ, staffing information based on payroll data) data for the second quarter of 2022 (July 1st-September 30th), and the third quarter of 2022 (October 1st-December 31st) was not submitted to Center for Medicare & Medicaid Services (CMS). This failure had the potential to result in poor quality of care due to nursing staff shortages for all residents at the facility when nursing service hours were not reported to CMS quarterly by the facility. Findings: During a review of the CMS report titled, Staffing Data Report (report which indicated if the facility did or did not submitted a staffing report for the quarter), for this facility, dated 2/22/23 [date report was requested], the report indicated, Failed to submit data for the quarter of July 1, 2022 to September 30th, 2022 The report indicted Failed to submit data for the quarter of October 1, 2022 to December 31, 2022. During a concurrent interview and record review, on 2/16/24 at 1:30 p.m., with the Assistant Director of Nursing (ADON), the ADON stated, she was responsible for preparing the PBJ reports for the facility. The ADON stated, she was behind in preparing the PBJ reports. The ADON stated a PBJ report should have been done daily but were not. The ADON stated, she thought the Facility Owner (FO) was responsible for submitting the PBJ reports quarterly. The ADON stated, the PBJ reports were not submitted last quarter [10/1/22-12/31/22] and she did not know when the last PBJ report was submitted to CMS. The ADON stated, if the facility had a shortage of nursing staff it could impact the resident ' s care. The ADON stated the PBJ reports should have been submitted to CMS quarterly but were not. During a concurrent interview and record review, on 2/17/23 at 1:10 p.m., with the Facility Owner (FO), the FO stated, the PBJ reports were supposed to be submitted to CMS quarterly. The FO stated, the facility ' s payroll provider was responsible for submitting the PBJ reports to CMS but had not sent them. The FO stated, he was notified by the facility ' s payroll department the PBJ reports had not been submitted. The FO stated, he did not know when the last PBJ report was sent to CMS. The FO stated, he needed to submit the facility ' s PBJ reports by next week. The FO stated, the Assistant Director of Nursing (ADON) was responsible for preparing the PBJ reports based on the nursing staff hours and resident census but had not done them. During a review of the Facility Assessment (tool used to identify nursing staff needs), undated, the assessment indicated, .Nursing facilities will conduct, document, and annually review a facility-wide assessment, which includes both their resident population and the resources the facility needs to care for their residents .Staff Type; Includes and identification of the different type of staff members, other health care professionals, Data sources including staffing records, organization chart, and Payroll-Based Journal reports .Required staff .DON [Director of Nursing] 1 .RN 4 .LVN [blank] .CNA [blank] . During a review of the facility ' s policy and procedure titled, Staffing dated 2017, the policy indicated, Our facility provides sufficient numbers of staff with the skills and competency necessary to provide care and services for all residents in accordance with the resident care plans and the facility assessment .OBRA (Omnibus Budget Reconciliation Act-also known as the Nursing Home Reform Act of 1987) Regulatory Reference Numbers .483.35(a) Sufficient Staff; 483.70(q) Mandatory Submission of staffing information based on payroll data in a uniform format .
Nov 2022 7 deficiencies 3 IJ (3 affecting multiple)
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Quality of Care (Tag F0684)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure licensed nurses followed professional standards of nursing p...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure licensed nurses followed professional standards of nursing practice for two of two residents (Resident 7 and 15) when: 1. Licensed nurses did not assess, recognize, and act on the clinical changes to Resident 7 to provide a higher level of care. Resident 7 was admitted with known insulin (a medication used to control blood sugar) dependent diabetes mellitus (body ' s inability to produce insulin), known history of diabetic ketoacidosis (DKA - serious life-threatening complication of diabetes that can lead to death) and experienced episodes of vomiting, refusing fluids and meals, refused medications, insulin was not administered as ordered for high blood sugar, high blood sugars were not rechecked after readings of 388 mg/dl (milligrams per deciliter [a unit of measure]), and the change of condition and clinical decline were not communicated to the physician. Licensed nurses did not communicate the clinical decline to Medical Doctor (MD) or to the administrator. Licensed nurses did not develop and implement a person-centered comprehensive care plan for the diagnosis of DKA. Competencies for change of condition was not done with licensed nurses upon hire. Pharmacy recommendations regarding Resident 7 ' s insulin medication was not communicated to the MD. MD ' s order for laboratory (lab-facility that performs blood test) draw hemoglobin A1c (tests average level of blood sugar over 2-to-3-month period) was not carried out on 9/2022. The facility was without a Director of Nurses or designee to coordinate the quality of care and ensure resident safety. These failures resulted in no assessment to address Resident 7 ' s change of condition to prevent life -threatening illness and the need to notify the physician to implement interventions to prevent serious harm, or death. Resident 7 was found unresponsive and died at the facility on 10/29/22. 2. Resident 15's physician orders for Insulin was not carried out when the insulin order was not administered. Licensed Nurses (LN) did not call the MD to advise per MD's orders for blood sugar less than 60 or greater than 400. Resident 15 ' s blood sugar was 410mg/dl on 9/6/22, 500mg/dl on 9/16/22, 466mg/dl on 10/17/22, and 436mg/dl on 10/24/22, the MD was not notified as prescribed by the physician. This failure increased the potential for Resident 15 to experience fluctuations with blood sugar levels and could potentially result in complications such as confusion, coma (a state of deep unconsciousness that lasts for a prolonged or indefinite period), headache and increased hunger. Because of the systemic failure to provide clinical oversight and safe care to residents and the serious actual harm to Resident 7 and the serious potential harm to Resident 15 an Immediate Jeopardy (IJ, a situation in which non-compliance with one or more regulatory requirements has caused or is likely to cause serious injury, harm, impairment, or death to a resident) situation was called on 11/3/2022 at 4:25 p.m. at a scope and severity of K (Pattern-more than a very limited number of residents), under Code of Federal Regulations (CFR) 483.25 (F684) with the Interim Director of Nursing (IDON), Director of Staff Development (DSD), and Medical Records Director (MRD). The facility was provided the IJ template which indicated the need to submit an acceptable written Plan of Removal that addressed the need for immediate action for the IJ situation. The facility submitted a Plan of Removal (POR) to address the IJ situation. The IJ POR included: 1) Certified Nursing Assistants (CNA) and Licensed Vocational Nurses (LVN) were in-serviced regarding identification of symptoms related to high/low blood sugars, change of condition, prevention, management, and reporting of any change of condition. 2) Director of Nurse (DON) and Licensed Nurses immediately assessed residents with diagnosis of diabetes for any change in condition or symptoms related to diabetes. 3)IDON and DSD reviewed competencies with all licensed nurses and reviewed facility policies regarding changes in condition, assessment, emergency care, and MD (Medical Doctor) notification.4) IDON collected data to start a root cause analysis of the residents with diabetes and on insulin medication to ensure that the facility maintains and follows the policy and procedure on changes in condition reporting, monitoring, and physician notification. 5) Facility provided outside services for CPR (Cardiopulmonary resuscitation [emergency lifesaving procedure performed when the heart stops beating]) and AED (Automated external defibrillator [medical device used to shock the heart]) training for all staff. 6) The facility will review and revise, if needed, the policy and procedure for diabetes management on 11/9/22. 7) The Medical Director was notified of the survey findings. The IJ Plan of Removal was accepted on 11/5/22 at 11:15 a.m. While onsite, the surveyor validated the POR implementation action items through observations, interviews, record reviews and confirmed that all POR action interventions to address the IJ situation were fully implemented. The IJ was removed on 11/5/22 at 4:48 p.m., with the IDON and DSD. Findings: 1.During a review of Resident 7's Face Sheet (FS- a document containing resident profile information), dated 11/2/22, the FS indicated, Resident 7 was admitted to the facility on [DATE] and re-admitted to the facility on [DATE] with diagnoses which included Diabetes Mellitus with Ketoacidosis and long-term use of insulin. During a review of Resident 7's Minimum Data Set (MDS- a resident assessment tool used to identify cognitive (mental processes) and physical functional level assessment were reviewed. MDS dated [DATE], indicated Resident 7 ' s Brief Interview for Mental Status (BIMS - screening tool used to assess resident cognitive level) score was 0 out of 15 (0-7 indicated severe cognitive impairment - [memory loss, poor decision making-skills], 8-12 moderate cognitive impairment, and (13-15) cognitively intact). During a review of Resident 7 ' s General Acute Care Hospital (GACH) Discharge Summary (DS), dated 8/29/22, the DS indicated, Resident 7 was discharged with a diagnosis of diabetic ketoacidosis (DKA). The DS indicated Resident 7 ' s chief complaint on 8/12/22 at the time Resident 7 was transferred to the GACH was decreased intake of food, medication, and vomiting. The DS indicated, patient was also hospitalized in 3/2022 and 5/2022 for DKA as well, presumably due to inadequate insulin regimen. Resident 7 was discharged to the skilled nursing facility on 8/29/22 with resolved hyperglycemia (high blood sugar). During a review of Resident 7 ' s Progress Note (PN) dated 9/16/22, the PN indicated, pt [patient] BS [blood sugar] has been running high [500mg/dl] .I asked CNA if he [meaning Resident 7] was acting as he usually does, she stated no, he usually eats dinner and he did not eat, I called 911 and 911 is taking him to [hospital name] in Fresno . During a review of Resident 7 ' s GACH Discharge Summary (DS), dated 9/23/22, the DS indicated, Resident 7 ' s chief complaint on 9/16/22 was decreased mouth intake, altered mental status and high blood sugar. Resident 7 was admitted with a diagnosis of DKA, his blood sugar was 1454 mg/dl (normal range 80–130 mg/dL). Resident 7 was discharged to the skilled nursing facility on 9/23/22 with a diagnosis of diabetic ketoacidosis (DKA). During a concurrent interview and record review on 11/2/22, at 10:30 a.m., with LVN 1, Resident 7 ' s Medication Administration Record (MAR), dated 10/2022 was reviewed. The MAR indicated, on 10/28/22, for the 5:30 p.m. administration time, there was no licensed staff initials in the box for Resident 7 ' s (brand name [insulin lispro-medication used to control blood sugar]) sliding scale (insulin dose varies based on blood sugar level), to demonstrate the medication was administered. LVN 1 stated her initials on the MAR were [initials] and that there was no documentation on the MAR dated 10/1/2022-10/31/2022 that indicated Resident 7 received the insulin on 10/28/22 at 5:30 p.m. and his blood sugar was not rechecked. LVN 1 stated, she had been an LVN for 15 years working in multiple different healthcare setting and stated if it was not documented it is not done. LVN 1 stated, on 10/28/22 she worked AM shift 6:30 a.m. to 2:30 p.m. and was asked to stay four extra hours. LVN 1 stated Resident 7 ' s blood sugar was 388 mg/dl at 7:30 a.m. and 11:30 a.m. during her shift. LVN 1 stated, she did not recheck Resident 7 ' s scheduled 5:30p.m. blood sugar and did not administer his insulin but she should have. LVN 1 stated, on 10/28/22 CNA 2 and CNA 6 informed her that Resident 7 had vomited. LVN 1 stated, on 10/28/22 she observed resident self-induced vomiting and that Resident 7 vomited on the bed twice and described the appearance as dark brown, pasty texture, and approximately half a cup in size. LVN 1 stated, she did not document the vomiting in the progress note and did not initiate a change of condition but should have. LVN 1 stated, CNA 2 had informed her that Resident 7 ' s behavior was not his norm. LVN 1 stated, on 10/28/22 Resident 7 was uncomfortable, restless, refusing his meal and refusing his medications. LVN 1 stated, Resident 7 refused all his medications by keeping his mouth shut but could not refuse insulin because that was injected in his arm which he couldn ' t refuse. LVN 1 stated, she coded the MAR with the number 9 which indicated see progress note resident refused. LVN 1 stated, she should have called the physician for the change of condition but did not. LVN 1 stated, in addition to calling the physician she should have informed the DON but there was no DON at the time. LVN 1 stated, she had previous experience working in hospice (end of life care) and she felt as though Resident 7 was ready to pass away. During an interview on 11/2/22, at 11:17 a.m., with CNA (5), CNA 5 stated, she had been working at the facility for more than a month. CNA 5 stated, she was familiar with Resident 7 and was working morning shift on 10/28/22. CNA 5 stated, Resident 7 would normally drink a lot of water, on 10/28/22 she offered him water and he refused. CNA 5 stated, she offered Resident 7 breakfast and lunch and he refused the tray and did not want feeding assistance. CNA 5 stated, on 10/28/22 she observed Resident 7 placing his fingers in his mouth to self-induce vomiting and was uncomfortable moving his body forward and swinging his right hand. CNA 5 stated, she was not a nurse but felt Resident 7 was declining. CNA 5 stated, she felt something was wrong and informed LVN 1 that Resident 7 ' s behavior was unusual. During a review of Resident 7 's Progress Note (PN), dated 10/28/22, the PN indicated, .Orders-Administration Note .refused [medications] x3 [times three] risks and benefits explained During a review of Resident 7 ' s Medication Administration Record (MAR), dated 10/2022, the MAR indicated .insulin lispro inject as per sliding scale: if 0-150 = 0 units .151-200= 2 units; 201-250=4 unit; 251-300=6 units; 301-350=8 units; 351-400=10 units; 401-500=12 units; .subcutaneously [injection beneath the skin] before meals .10/28/22 . 0730 .BS[blood sugar] 388 .10units .1130 .BS 388 .10 units .1730 [5:30p.m.] BS [left blank no entry] . [LVN ' s initials and amount of insulin given left blank no entry] . During an interview on 11/2/22, at 10:54 a.m., with CNA 2, CNA 2 stated, she worked on 10/28/22 a.m. shift and was assigned to care for Resident 7. CNA 2 stated, she observed Resident 7 vomit before breakfast and before lunch. CNA 2 stated, she observed Resident 7 place his fingers in his mouth to self-induce vomiting which was not his norm. CNA 2 stated, Resident 7 would normally eat his food but refused his meals. CNA 2 stated, Resident 7 appeared uncomfortable by constant movement and would take off his blanket. CNA 2 stated, she informed both LVN 1 and CNA 6 regarding Resident 7 ' s changes because she felt something was wrong. During a review of Resident 7's physicians Order Summary Report (OSR), dated 8/29/22, the OSR indicated, .Insulin .Inject as per sliding scale .Below 60mg/dl [milligrams per deciliter (a unit of measure)], Notify MD .If Blood Sugar Is Above 400mg/dl .Notify MD .before meals related to .diabetes . During a concurrent interview and record review on 11/2/22, at 1:03 p.m., with Medical Record Director (MRD), Resident 7 ' s MAR ' s dated 8/2022 – 10/2022 was reviewed. The MAR indicated, the following dates Insulin was not administered, and Blood Sugar was above 400mg/dl and the physician was not notified per physician order. The MRD stated, she had worked at the facility for three years and was familiar with navigating the online chart and validated the following entries: 8/30/22 at 5:30 p.m. BS (Blood Sugar) 450mg/dl 9/9/22 5:30 p.m. MRD stated, no licensed staff initials in the box demonstrated the medication was administered 9/28/22 at 7:30a.m. BS 500mg/dl and 11:30 a.m. BS 408mg/dl 10/5/22 at 11:30 a.m. MRD stated, no licensed staff initials in the box demonstrated the medication was administered 10/10/22 at 9:00p.m. MRD stated, no licensed staff initials in the box demonstrated the medication was administered 10/17/22 at 6:00p.m. BS 485mg/dl MRD reviewed Resident 7's progress notes for blood sugars over 400 on 8/30/22, 9/28/22,10/17/22 and stated, that there were no progress notes indicating that the MD was notified when the blood sugars were above 400. MRD stated, there were no progress notes on the dates listed above indicating on the reason BS was not taken and the insulin was not given. During a concurrent interview and record review on 11/2/22, at 4:24 p.m., with IDON, Resident 7 ' s Order Summary Report (OSR), dated 8/29/2022 was reviewed. The OSR indicated, .Hemoglobin A1C every 3 months (Jun, Sep, Dec, Mar) . IDON stated, the lab draw for 9/2022 was not done, he had called the lab company which informed him that lab draw was not done. IDON stated, although Resident 7 was sent to the hospital on 9/16/22 and returned 9/23/22 the admitting nurse should have confirmed the order with the MD and scheduled the lab draw but didn ' t. IDON stated, the lab draw was an MD order and MD orders should be followed. IDON stated, with Resident 7 ' s history of high BS the lab draw was critical to obtain. During a telephone interview on 11/2/22, at 4:38 p.m., with CNA 6, CNA 6 stated, she worked on 10/28/22 and was assigned to Resident 7 on PM shift. CNA 6 stated, during change of shift CNA 2 had informed her to keep a close watch for Resident 7 as he did not eat, vomited, and would place his fingers in his mouth to self-induce vomiting. CNA 6 stated, Resident 7 vomited two times during her shift, the vomit was watery, cup sized and brown in color. CNA 6 stated, Resident 7 refused his dinner and did not drink water when offered. CNA 6 stated, she cleaned Resident 7 and informed LVN 1 that he had vomited. CNA 6 stated, she stayed overtime and worked the night shift, at approximately 4:30 a.m. on 10/29/22 she was changing the water pitcher when she checked on Resident 7, his eyes were closed and appeared lifeless. CNA 6 stated, she informed DSD of Residents 7 ' s changes at approx. 4:30 a.m. During a telephone interview on 11/2/22, at 5:10 p.m., with CNA 7, CNA 7 stated, she was working on 10/28/22 PM and night shift. CNA 7 stated, she was unable to recall the change of shift report she received for Resident 7. CNA 7 stated, CNA 6 was in the room changing water pitchers when she noticed Resident 7 unresponsive. CNA 7 stated, during the night shift she had observed Resident 7 taking off his gown and appeared restless. During an interview on 11/3/22, at 10:46 a.m., with IDON, IDON stated, from 9/10/22 to 10/4/22 and from 10/21/22 to 10/31/22, the facility did not have a DON. During an interview on 11/3/22, at 11:45 a.m., with IDON, IDON was requested to provide LVN 2 ' s phone number because she was the PM nurse on 10/28/22 where Resident 7 refused his medications, and the MD was not notified. IDON was asked two times and IDON did not provide the phone number to LVN 2. IDON stated, LVN 2 was from a registry and was unable to locate a phone number. During an interview, on 11/4/22 at 10:45 a.m., with LVN 1, at the nurses ' station, LVN 1 stated, I come to this facility on a regular basis . I am here to pass medications and this place is always short-staffed. I get very busy with medication pass. LVN 1 stated, No one had been providing oversight/supervision to the CNAs and LNs . No one! They don ' t have a DON . The facility is on autopilot . No one is watching the shop . During a concurrent interview and record review on 11/4/22, at 1:45 p.m., with MRD, Resident 7 ' s MAR dated 10/2022 was reviewed. The MAR indicated, on 10/28/22 the following medications were refused: 8:00a.m. Aspirin (preventative medication) 81 MG (milligram- unit of measure) 8:00a.m. calcium citrate (calcium medication) 950 MG 8:00a.m. Zinc Sulfate (medication to prevent low level of zinc) 220MG 8:00a.m. Amlodipine (medication to control blood pressure) 10mg 8:00a.m. clopidogrel (blood thinner) 75MG 9:00a.m. and 9:00p.m. levetiracetam (Anticonvulsant) 500MG 8:00a.m. and 8:00p.m. Magnesium Gluconate (medication used to treat low magnesium) 27MG 8:00a.m. and 8:00p.m. metoprolol (treats high blood pressure) 25MG 8:00a.m. and 8:00p.m. Senna Tablet (used for constipation) 8.6 MG 8:00a.m. and 8:00p.m. ascorbic acid (vitamin C) 500MG 8:00p.m. melatonin (sleeping medication) 3MG 8:00p.m. multivitamin 8:00p.m. Simvastatin (high cholesterol medication) 20MG 9:00p.m. mirtazapine (Antidepressant) 15MG MRD stated, the box for staff initials on 10/28/22 were coded as a 9 during LVN 1 ' s shift indicating see progress note which indicated resident refused and during LVN 2 ' s shift on 10/28/22, medications were coded as 2 indicating drug refused. MRD reviewed the progress notes and stated there was no progress note indicating change of condition, physician notification or assessment done on 10/28/22. MRD stated, the only note on 10/28/22 was documented by LVN 1 that Resident 7 had refused his medications and that the risks and benefits were explained. During a concurrent interview and record review on 11/4/22, at 2:29 p.m., with LVN 1, the facility Policy and Procedure (P&P) titled Change in a Resident ' s Condition or Status dated 5/2017 was reviewed. The P&P indicated, Our facility shall promptly notify the resident, his or her Attending Physician, and representative (sponsor) of changes in the resident ' s medical/mental condition .The nurse will notify the resident ' s Attending Physician or physician on call when there has been a(an): .significant change in the resident ' s physical/emotional/mental condition .refusal of treatment or medications two (2) or more consecutive times .Prior to notifying the Physician or healthcare provider, the nurse will make detailed observations and gather relevant and pertinent information for the provider, including (for example) information prompted by the SBAR [situation, background, assessment, recommendation]Communication form .The nurse will record in the resident ' s medical record information relative to the changes in the resident ' s medical/metal condition or status . LVN 1 stated the facility policy was not followed. LVN 1 stated per the facility policy the physician should have been called because Resident 7 refused medications two consecutive times. LVN 1 stated Resident 7 ' s significant change in his physical condition should have been reported to the physician but was not. During an interview on 11/4/22, at 3:36 p.m., with Registered Nurse (RN) 3, RN 3 stated, she was the nurse who admitted Resident 7 when he returned from the hospital on 9/23/22. RN 3 stated, she was aware of Resident 7 Diagnosis of DKA and that his BS ran high. RN 3 stated, she should have placed Residents 7 ' s name in the lab book located in the nursing station to ensure his lab was drawn but did not. RN 3 stated, the purpose of the A1C lab draw was to measure a 3-month BS levels for the MD to determine if diabetes was well controlled or if new interventions were needed. During an interview on 11/7/22, at 9:19 a.m., with MRD, MRD was asked to provide LVN 1 ' s employee file to include all in-service trainings. MRD stated, she was unable to locate the LVN 1 ' s employee file. During a concurrent interview and record review on 11/7/22, at 9:21 a.m., with DSD, Resident 7 ' s PN dated 10/29/22 was reviewed. The PN indicated, 10/29/22 07:10 .Change in Conditions .unresponsiveness . 1738 [5:38p.m.] Resident expired at approx. 0445 .Approx [approximately] 02:25 CNA was doing rounds – resident had his head covered with his blanket – CNA removed blanket to see resident; resident pulled blanket back over his head Approx 0300 CNA was doing walking rounds and noticed that resident had removed his gown; therefore CNA placed new gown on resident Approx 0430 CNA was passing out water and noticed that resident had a blank stare therefore CNA went to get the Charge nurse Approx 0430 RN assessed resident (no noted vital signs), sent for crash cart [equipment used in emergency] and started compression; AMBU [handheld device used to deliver air during emergency] bag was used by LVN Approx 0433-0435 LVN phoned EMT Approx 0448 EMT arrived Approx 0500 Family notified, MD notified Approx 0500 EMT [emergency medical technician] phoned coroner Approx 0719 Coroner arrived and departed at 0749 . DSD stated, she worked from 11p.m. to 7:00 a.m. on 10/28/22 ,she was the nurse assigned to care for Resident 7. DSD stated, she did not complete her documentation for the change of condition because she got busy and returned to the facility to complete her documentation. DSD stated, she did not review Resident 7 chart before starting her shift but should have because she was unaware of Resident 7 ' s refusal of his medications and not receiving his scheduled dose of insulin. DSD stated, if she had reviewed Resident 7 ' s chart she would have seen that Resident 7 ' s blood sugar was 388 two consecutive times and no BG recheck was done. DSD stated, Resident 7s refusal of medication, vomiting, missed dose of insulin should have been reported to the physician but was not. DSD stated, the nurse should have completed a change in condition and notified the physician. DSD stated, there were two opportunities to call the physician when Resident 7 had a change in condition and had refused his medications two consecutive times, but the physician was not called. During a concurrent interview and record review on 11/7/22, at 9:33 a.m., with DSD, Resident 7 ' s Care Plan (CP) dated 4/16/22 was reviewed. The CP indicated, .The resident has Diabetes Mellitus .Administer medications as per MD orders. Monitor/document for side effects and effectiveness .Dietary consult for nutritional regimen and ongoing monitoring .Discuss meal times, portion sizes, dietary restrictions, snacks allowed in daily nutritional plan, compliance with nutritional regimen . DSD stated, there was no intervention revised since 4/16/22 related to diabetes. DSD stated, the there was no care plan developed for the diagnosis of DKA, the two hospital visits on 8/12/22 and 9/16/22 related to DKA should have triggered the development of a care plan or a revision to the diabetes care plan. DSD stated, the importance of the care plan was to alert staff of Resident 7 ' s high risk of DKA, interventions to follow, and alert the staff on guidance regarding Resident 7 ' s care. DSD stated, it was the IDT (Interdisciplinary Team) responsibility to update and revise the care plan, the IDT consisted of the Administrator, Director of Nursing, Dietary, Activities, Registered Dietitian, and Social Services. During a concurrent interview and record review on 11/7/22, at 9:40 a.m., with DSD, the Department Specific Orientation (Skills Check-off) (DSO) undated was reviewed. The DSO indicated, . Licensed Nurses Orientation . Instructions: nurse that is providing the orientation to the nursing department will be responsible to initial in the column on the right side after completion of specific area will sign on the back page when the Department specific orientation is completed. Associate Name: [DSD ' s name] Title: DSD . Notification of Change in Resident Status .Medical Record Policy .Nursing Policy .Change of Condition Policy . Reporting .Monitoring of Nursing Documentation .Medication and Treatment Records .Competency –[skills check-off] .Change in Resident Status .Notification of Physician .Notification of Director of Nurses or Nursing Supervisor . DSD stated, she had been working at the facility approximately two months and had signed and printed her name on the DSO skills check off form. DSD stated, the form was blank because when she was hired there was no DON to complete her onboarding competency, skills check off, and training. DSD stated, if there was a DON, it would be the DON ' s responsibility to complete skills check off and in-service training. DSD stated, LVN 1 ' s employee file was not located. DSD stated, LVN 1 was from registry (third party to work at a nursing care institution) and no orientation or skills check off was done at the facility for LVN 1. During a telephone interview on 11/7/22, at 10:23 a.m., with Pharmacy Consultant (PC), PC stated, he would send his recommendations via email to the DON and ADON. PC stated, the facility was aware and had access to a system where they could log into and retrieve his recommendations as well. PC stated, he made the recommendation on 10/4/22 regarding Resident 7 insulin sliding scale and sent it to [Assistant Director of Nursing Licensed Vocational Nurse] (ADON/LVN). PC stated, his recommendation was to discontinue sliding scale insulin because Resident 7 needed a better insulin regimen instead of sliding scale which was chasing high number. During an interview on 11/7/22, at 11:58 a.m., with LVN 3, LVN 3 stated it was her first day at the facility and that she was from an agency. LVN 3 stated, when she started her first day, she got report from the previous nurse regarding the patients but had not received any in-service training, competency or skills check. During a concurrent interview and record review on 11/7/22, at 1:45 p.m., with MRD, Resident 7 ' s pharmacy recommendation titled Note to Attending Physician/Prescriber ([NAME]) dated 10/4/22 was reviewed. The [NAME] indicated, .Resident has an order for Insulin [brand name] sliding scale .Sliding scale insulin has been shown to produce more episodes of hyperglycemia [high blood sugar] and hypoglycemia [low blood sugar] (since it is based on ' catching up ' with current blood glucose readings). Also, the State Operations Manual views long term use of sliding scale as inadequate glycemic control. Please re-evaluate the diabetic regimen in an effort to reduce/eliminate the use of sliding scale insulin . Physician/Prescribers Response .Signature : [no signature on line] Date: [no date documented] . MRD stated, it was the previous ADON/LVN duty to notify and fax pharmacy recommendations to the MD. MRD stated, the [NAME] was not signed or dated by MD and if MD had seen the pharmacy recommendation there would be a MD signature, date, and a note if he agreed or disagreed with the recommendation from the pharmacy. During an interview on 11/7/22, at 2:13 p.m., with IDON, IDON stated, physician orders should be followed, and the physician should be notified if an order was not carried out. IDON stated it was his expectation for LVN ' s to notify the physician and document the intervention and communication with the physician. IDON stated, it was his expectation for licensed nurses to promptly address change of condition and document in the residents record. During an interview on 11/7/22, at 2:28 p.m., with IDON, IDON stated, care plans should be updated quarterly and as needed. IDON stated, there was no IDT revisions done for Resident 7 ' s care plan. IDON stated, the purpose of the care plan was to guide staff on the residents needs, to include interventions, and expectations when providing care. IDON stated, when Resident 7 was re-admitted there should have been an IDT meeting but was not done. During a telephone interview on 11/7/22, at 2:45 p.m., with Medical Doctor (MD) 1, MD 1 stated, his practice for corresponding to pharmacy recommendations were to sign, date, and document if he would like to change or continue the pharmacy recommendations. MD 1 stated, he does not recall the facility sending him pharmacy recommendation for Resident 7 on 10/4/22. MD 1 stated, my orders for Resident 7 indicated to call him when Resident 7 ' s BS was above 400 and expected the nurses to call him and document the conversation in a progress note. MD 1 stated, if the nurses did not document that they notified him then it was not done. During a concurrent interview and record review on 11/8/22, at 10:15 a.m., with DSD, the facility Policy and Procedure (P&P) titled Competency of Nursing Staff dated 10/2017 was reviewed. The P&P indicated, In addition, licensed nurses and nursing assistants employed (or contracted) by the facility will: .participate in a facility-specific, competency-based staff development and training program; and demonstrate specific competencies and skill sets deemed necessary to care for the needs of residents, as identified through resident assessments and described in the plans of care .The staff development and training program . is designed to train nursing staff to deliver individualized, safe, quality of care and services for the residents . Competency in skills and techniques necessary to care for the residents ' needs includes but is not limited to .Basic nursing skills .Medication management .Identification of changes in condition . Facility and resident-specific competency evaluations will be conducted upon hire, annually, and as deemed necessary based on the facility assessment .Competency demonstrations will be evaluated based on the staff member ' s ability to use and integrate knowledge and skills obtained in training, which will be evaluated by staff already deemed competent in that skill or knowledge . DSD stated, the facility Competency policy was not followed, staff should be competent to ensure safe care. DSD stated, her competency and LVN 1 ' s should have been done upon hire. During an interview on 11/8/22, at 11:46 a.m., with IDON, IDON stated, the DON and DSD should be involved in hiring and training staff. IDON stated, the expectation was to ensure staff were competent to perform their duties without issues or challenges and that competency should be provided and performed. During a review of Resident 7 's Ambulance Report (AR), dated 10/29/22, the AR indicated, .Call Recvd: 04:36 a.m Enroute: 04:37 a.m. On Scene: 04:44 a.m. Pt[patient] Contact: 04:46a.m.64 y/o [year old], apneic [stop breathing], and pulseless. Per staff, the Pt was given a gown at approximately 0230 and last seen around the 0300 hour. At 0430 CPR [cardiopulmonary resuscitation] was initiated by staff when they realized Pt was nonresponsive. Pt was moved to the floor by Cal Fire Unit where Pt was then pronounced dead at 0448 . 2.During a review of Resident 15's Face Sheet(FS), dated 11/4/22, the FS indicated, Resident 15 was re-admitted to the facility on [DATE] with diagnoses which included Diabetes Mellitus. During a review of Resident 15's Minimum Data Set, dated 9/16/22, indicated
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0687 (Tag F0687)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure licensed nurse (LN) staff followed Podiatrist 1...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure licensed nurse (LN) staff followed Podiatrist 1 ' s (P, a podiatrist is a medical specialist who treats conditions related to foot, ankle, and lower leg) instructions to check Residents 5 and 6 ' s feet daily, apply lotion daily, and elevate their feet to reduce edema (swelling). From 6/14/22 to 11/1/22 (five months), LN staff did not assess foot and toenail care and Certified Nursing Assistants (CNAs) did not provide daily foot and toenail care in accordance with P1 ' s instructions. The Director of Nursing (DON) did not provide clinical oversight to ensure the instructions provided by P 1 were fully implemented. These failures resulted in Residents 5 and 6 to have toenails that measured one to one and a half centimeters long (cm, a unit of measurement), jagged, thick and discolored yellow and brown- color toenails and scaly and discolored skin between the toes. Residents 5 and 6 has serious potential for avoidable pain and fungal infection as a result of not providing foot care. The serious potential risk for Residents 5 and 6 included complications such as loss of limb/foot amputation from underlying diseases such as diabetes (high blood sugar level in the blood), or even death. Because of the actual harm of avoidable pain and fungal infection and the serious potential harm of complications related to underlying disease such as diabetes to Residents 5 and 6, caused by facility ' s failures to assess, monitor, report, and provide prompt and appropriate foot care and treatment, an Immediate Jeopardy (IJ) (a situation in which facility non-compliance has placed the health and safety of residents or patients in its care at risk for serious injury, harm, impairment, or death; and involves immediate action to remove the threat of harm or potential harm), with a scope and severity of K, under 42 CFR §483.25 (B)(2) - F687, was called on 11/3/22, at 4:20 p.m., with the Interim Director of Nursing (IDON), Medical Record Director (MRD), and Director of Staff Development (DSD). The facility was provided with the IJ template which listed the identified regulatory non-compliance, the potential or actual outcomes of the non-compliance, and the requirement for the facility to develop, implement, and submit a Plan of Removal (POR, a plan consisting of interventions or action items that must be immediately implemented by the facility to correct and remove the IJ situation). The facility submitted an acceptable IJ POR (Version 3) on 11/4/22, which addressed the actions needed to remove the IJ situation. The IJ POR included but is not limited to the following: 1) Residents 5 and 6 were assessed by the IDON and immediately referred to Podiatry provider for podiatry consult, Residents 5 and 6 were started on antifungal medication, 2) Residents 5 and 6 were treated onsite at the facility by P1 on 11/4/22, 3) All residents were checked by the IDON for any issue and there were no toe nail issues found, 4) On 11/9/22, P1 will be at the facility to examine/treat other residents, 5) Immediately reinforced daily skin checks and foot check to be done by CNAs and identify any changes, and reported to the charge nurse and SSD (Social Services Director) for immediate intervention, 6) Skin checks and foot checks will be performed daily by the LNs, and any identified issues will be reported to SSD for podiatry referral, 7) Podiatry referrals will be discussed for any podiatry issues/resident toe nail issues during the daily morning meeting to ensure that all departments are aware of the resident ' s podiatry needs, and 8) follow up by SSD who will report any podiatry issue to the QA (Quality Assurance) meeting. On 11/5/ 22, the components of the IJ POR - Version 3, were validated through observations, interviews, and record review. The facility was determined to have implemented its POR. The IJ for Foot Care - 483.25 (B) (2) - F687 was removed onsite, on 11/5/22 at 4:48 p.m., with the IDON and DSD. Findings: 1. During a review of Resident 5 ' s admission RECORD, undated, indicated, Resident 5 was admitted to the facility on [DATE], with diagnoses including anoxic brain damage (a brain injury caused by a complete lack of oxygen to the brain, which results in the death of brain cells after approximately four minutes of oxygen deprivation), chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide (colorless and odorless gaseous waste product made by the body), Peripheral Vascular Disease (PVD, a condition where there is reduced circulation of blood to a body part, including the legs or feet), and persistent vegetative state (person is awake but does not show conscious awareness, nor is able to respond to what is happening around them). During a review of Resident 5 ' s Minimum Data Set (MDS, a federally mandated process for clinical assessment of each resident's functional capabilities and health needs), dated 8/19/22, Section C for BIMS (Brief Interview for Mental Status), indicated, Resident 5's BIMS was not scored due to diagnoses of persistent vegetative state. Section G for functional status indicated, Resident 5 required extensive assistance with activities of daily living (ADL) such as getting dressed and washing face, bathing, or showering. Section G, for functional status indicated, Resident 5 was totally dependent on one- person physical assist to maintain basic personal hygiene such as combing hair, brushing teeth, washing hands, and incontinent care. During a concurrent observation and interview on 11/2/22 at 11:20 a.m., with the MRD, inside Resident 5 ' s bedroom, Resident 5 was observed lying in bed with eyes open. Resident 5 was observed to be non-verbal with her hands curled into a fist. Resident 5 was observed with no handrolls on both hands. The MRD stated, Resident 5 should always have a handroll on each hand due to contractures (a permanent tightening of the muscles, tendons, skin, and tissues that causes the joints to shorten and become stiff, and limits flexibility and joint movement). During a concurrent observation and interview, on 11/2/22 at 11:25 a.m., with the MRD, at Resident 5 ' s bedside, Resident 5 was observed with soft heel-protectors on her left and right feet. Resident 5 was observed with bilateral feet contractures and the dorsal (top) part of both feet were puffy. Resident 5 ' s left and right feet was observed with toenails that were approximately 1.5 cm long, thick, and yellow and brown in color. Resident 5 ' s skin between the toes were dry, scaly, and brown in color. The MRD stated, Resident (name) toes/ toenails look bad. During an interview on 11/2/22 at 12:04 p.m., with the Social Services Director (SSD), in the DON ' s office, SSD stated, she had not been made aware Resident 5 had issues with her feet/toes/toenails. SSD stated the certified nursing assistants (CNAs) should be reporting problems with the resident ' s feet, toes and toenails to the licensed vocational nurses (LVN). SSD stated, The CNAs are the ones providing daily care to the residents . If the CNAs reported these to me, I would tell the LVN who should first assess the resident then call his/her primary care physician (PCP, a doctor who provides (and acts as the first contact) and coordinate healthcare services for residents) . If a podiatry or dental referral is needed, then I follow through. SSD stated she could not recall the last time she had referred Resident 5 or any resident to the Podiatrist. SSD stated, I cannot remember .it ' s been a while. During an interview, on 11/2/22 at 12:24 p.m., with the IDON, the IDON stated, he was made aware of the condition of Resident 5 ' s feet and toenails by the MRD. IDON stated, P1 (non-contractual independent provider) would be at the facility on 11/4/22, to treat Resident 5 and Resident 6. The IDON stated, P1 was not a contracted service. The IDON stated the first line of monitoring and reporting of foot issues are the CNAs. The IDON stated the root cause of the lack of foot care was due to the LNs ' failure to assess, document, inform the Medical Doctor (MD), and report the foot condition to the DON, and the lack of clinical oversight from past DONs employed by the facility between 11/12/21 to 10/29/22. During an interview, on 11/3/22 at 11:52 a.m., with facility CNA 1, in the hallway, CNA 1 stated, This is my third week here . When asked to describe the standard of practice specific to foot/nail care, CNA 1 stated, I would look at the resident ' s skin during showers, if there ' s anything wrong, I report up, document it in the PCC (Point Click Care [electronic charting]) under Comments and notify the charge nurse (LVN). CNA 1 stated, she had cared for Resident 5, but did not check her feet or toenails. CNA1 stated, . I think the LVNs should do that . During an interview, on 11/4/22 at 10:30 a.m., with facility CNA 2, at the nurses ' station, CNA 2 stated she was assigned to Resident 5 on 11/2/22 and saw the condition of Resident 5 ' s toes. CNA 2 stated, I saw her feet were very swollen (puffy) and her toenails were long and looked infected . But I did not report it to the LN . I was very busy . we were short-staffed, I did not have time to clean Resident 5 ' s feet . the California Department of Public Health (CDPH) surveyor saw the resident ' s feet . Suddenly, the IDON was looking at the residents ' feet. During an interview, on 11/4/22 at 10:45 a.m., with registry LVN 1, at the nurses ' station, LVN 1 stated, I come to this facility on a regular basis . I am here to pass medications and this place is always short-staffed. I get very busy with medication pass, let alone check the resident ' s skin . I don ' t have time to do skin checks . I don ' t look at their toenails, that ' s the CNAs job. LVN 1 stated, No one had been providing oversight/supervision to the CNAs and LNs . No one! They don ' t have a DON . The facility is on autopilot . No one is watching the shop . During a review of Resident 5 ' s Order Summary Report (OSR), dated 11/2022 the OSR indicated Order date: 2/27/19 - Podiatry care q (every) 61 days (2 months) and PRN (as needed) for treatment of hypertrophied toenails and/or other foot problems. During a review of Resident 5 ' s Podiatry report dated 6/13/22, and signed by P1 on 7/13/22, indicated SUBJECTIVE: (Resident 5 ' s name) has painful toenails that feel better when treated . OBJECTIVE/LOWER EXTREMITY EXAM: VASCULAR (relating to the vessels that carry blood or other fluids in a person ' s body): Pedal (top of the foot) pulses non-palpable, plus one (slight) pitting (indentation or pit is left on the skin when sustained pressure is applied over a swollen area of the body) edema (swelling) noted to lower extremities . Nails 1 & 5 both feet are thickened, discolored, elongated with debris and are painful with palpation (use of hands over a body part to feel the size, shape, firmness, or location of an object, mass, growth, or body part) . Nails 2, 3, & 4 on both feet are elongated and painful on palpation . ASSESSMENT: Diagnosis: 1) Nail dystrophy (cracked nails), 2) PVD, 3) Pain in right foot, 4) Pain in left foot, 5) Xerosis cutis (abnormally dry skin), 6) Tinea unguium (nail fungus). PLAN: Care plan: Discussed findings and treatment options with staff . Instructed staff to check feet daily . Debrided (damaged nails were removed using a podiatry grade nail grinder and nail clippers) nails x (times) 4 in length and thickness, trimmed dystrophic nails (nails that are deformed, thickened, or discolored due to infection or injury) x 6 in length and thickness . provided education to staff on foot care. Apply lotion daily, elevate feet to reduce edema .Next treatment planned in 9-10 weeks. During a review of Resident 5 ' s electronic health records (eHR, electronic documentation), for entries between 6/13/22 and 11/2/22, there was no Change in Condition (CIC) assessment completed by LNs regarding Resident 5 ' s swollen feet and fungal nails, no Interdisciplinary team (IDT, a group of professionals who meet and discuss resident concerns, care issues, and resolutions) discussion/monitoring of Resident 5 ' s swollen feet and fungal nails, in accordance with standards of practice and/or facility policies and procedures (P/P) pertinent to resident CIC, no LN Progress Notes pertaining to implementation of P1 ' s foot care recommendations on 6/13/22, no Plan of Care interventions developed and implemented to ensure Resident 5 received daily foot care and monitoring and ensure debrided toenails done on 6/13/22, would heal and not get infected. During a review of Resident 5 ' s eHR, for entries between 6/13/22 and 11/2/22, there were no reports of subsequent podiatry visits as ordered by the PCP and as recommended by P 1 on his last visit on 6/13/22. During a review of Resident 5 ' s eHR, for entries between 11/2/22 to 11/7/22, there was no CIC assessment and no IDT discussion and monitoring, and no long-term plan to check, assess, and monitor Resident 5 ' s feet/toes post-debridement on 11/4/22. During an interview on 11/4/22 at 2:00 p.m., with the MRD, regarding clinical documentations and the lack thereof, MRD stated there she was unable to find CIC, IDT notes, and LN progress notes pertaining to the condition of Resident 5 ' s toes from 6/13/22 to 11/4/22. MRD commented, I was taught in nursing school, if it is not documented, it did not happen. During a phone interview on 11/4/22 at 2:30 p.m., with the previous administrator (ADM) 1, ADM 1 stated, she was employed at the facility on 7/18/22 and had resigned on 10/31/22. ADM 1 stated, there was a Pending service agreement with a podiatry group based out of town, that was made on 10/7/22. ADM 1 stated, the podiatry group had not entered into an agreement with the facility and had not signed the contract. ADM 1 stated, Truth be told, the podiatrist had not treated any of the residents at the facility since July 2022. 2. During a review of Resident 6 ' s admission RECORD, undated, indicated Resident 6 was admitted to the facility on [DATE], with diagnoses including quadriplegia (paralysis from the neck down, including the trunk, legs and arms), Type 1 Diabetes (a chronic (long-term) condition in which the pancreas produces little or no insulin), and contractures (a permanent tightening of the muscles, tendons, skin, and tissues that causes the joints to shorten and become stiff, and limits flexibility and joint movement of hands and feet. During a review of Resident 6 ' s Minimum Data Set (MDS, a federally mandated process for clinical assessment of each resident's functional capabilities and health needs) dated 7/20/22, Section C for BIMS (Brief Interview for Mental Status), indicated Resident 6's BIMS was not scored. Section G, for functional status indicated, Resident 6 was totally dependent on one- person physical assist to maintain basic personal hygiene such as combing hair, brushing teeth, washing hands, and incontinent care. During a concurrent observation and interview, on 11/2/22 at 11:30 a.m., with the MRD, inside Resident 6 ' s bedroom Resident 6 was observed lying in bed with eyes open and with his hands curled into a fist. Resident 6 was non-verbal. Resident 6 was observed without handrolls on both hands. During a concurrent observation and interview, on 11/2/22 at 11:35 a.m., with the MRD, at Resident 6 ' s bedside, Resident 6 was observed with soft heel-protectors on both feet. Resident 6 ' s feet was observed to have contractures, and the dorsal (top) part of both feet were puffy. Resident 6 ' s right and left feet was observed with long (approximately 1.5 cm long), thick, elongated, and yellow and brown color toenails. The skin between the toes were dry, scaly, and brownish in color. The MRD stated, [Resident 6] toes/ toenails look really bad. During an interview, on 11/2/22 at 12:04 p.m., with the Social Services Director (SSD), SSD stated, she had not been made aware Resident 6 had issues with his feet/toes/toenails. SSD stated, the CNAs should be reporting problems with the resident ' s feet /toes/toenails to the LVNs (licensed vocational nurses). SSD stated, The CNAs are the ones providing daily care to the residents . If the CNAs reported these to me, I would tell the LVN who should first assess the resident then call his/her PCP . If a podiatry or dental referral is needed, then I follow through. SSD stated she could not recall the last time she had referred Resident 6 or any resident to the Podiatrist. SSD stated, I cannot remember .it ' s been a while. During an interview, on 11/2/22 at 12:24 p.m., with the IDON, the IDON stated, he was made aware of the condition of Resident 5 ' s feet and toenails by the MRD. IDON stated, P1 (non-contractual independent provider) would be at the facility on 11/4/22, to treat Resident 5 and Resident 6. The IDON stated, P1 was not a contracted service. The IDON stated the first line of monitoring and reporting of foot issues are the CNAs. The IDON stated the root cause of the lack of foot care was due to the LNs ' failure to assess, document, inform the MD, and report the foot condition to the DON, and the lack of clinical oversight from past DONs employed by the facility between 11/12/21 to 10/29/22. During an interview, on 11/3/22 at 11:52 a.m., with facility CNA 1, in the hallway, CNA 1 stated, This is my third week here . When asked to describe the standard of practice specific to foot/nail care, CNA 1 stated, I would look at the resident ' s skin during showers, if there ' s anything wrong, I report up, document it in the PCC (Point Click Care [electronic charting]) under Comments and notify the charge nurse (LVN). CNA 1 stated she had not cared for Resident 6 and had not seen his toenails. CNA 1 stated she only heard Resident 6 ' s toes looked bad. During an interview, on 11/4/22 at 10:45 a.m., with registry LVN 1, at the nurses ' station, LVN 1 stated, I come to this facility on a regular basis . I am here to pass medications and this place is always short-staffed. I get very busy with medication pass, let alone check the resident ' s skin . I don ' t have time to do skin checks . I don ' t look at their toenails, that ' s the CNAs job. LVN 1 stated, No one had been providing oversight/supervision to the CNAs and LNs . No one! They don ' t have a DON . The facility is on autopilot . No one is watching the shop . During a review of Resident 6 ' s Order Summary Report (OSR), dated 11/2022, the OSR indicated Order date: 11/19/07 - Podiatry care q (every) 61 days (2 months) and PRN (as needed) for treatment of hypertrophied toenails and/or other foot problems. During a review of Resident 6 ' s Podiatry report dated 6/13/22, and signed by P1 on 7/13/22, indicated SUBJECTIVE: (Resident 6 ' s name) has painful toenails that feel better when treated . OBJECTIVE/LOWER EXTREMITY EXAM: VASCULAR (Pedal (top of the foot) pulses non-palpable, mild edema noted to lower extremities . Nails 1, 4 & 5 both feet are thickened, discolored, elongated with debris and are painful with palpation . Nails 2, 3, right and 1-5 are elongated and painful on palpation . ASSESSMENT: Diagnosis: 1) Type 2 diabetes, 2) Tinea unguium (nail fungus), 3) PVD, 4) Pain in right foot, 5) Pain in left foot . PLAN: Care plan: Discussed findings and treatment options with staff . Instructed staff to check feet daily . Debrided nails x (times) 3 in length and thickness, trimmed dystrophic nails (nails that are deformed, thickened, or discolored due to infection or injury) x 7 in length and thickness . provided education to staff on foot care. Apply lotion daily, elevate feet to reduce edema .Next treatment planned in 9-10 weeks. During a review of Resident 6 ' s electronic health records (eHR, electronic documentation), for entries between 6/13/22 and 11/2/22, there was no Change in Condition (CIC) assessment completed by LNs regarding Resident 6 ' s swollen feet and fungal nails, no Interdisciplinary team (IDT, a group of professionals who meet and discuss resident concerns, care issues, and resolutions) discussion/monitoring of Resident 6 ' s swollen feet and fungal nails, in accordance with standards of practice and/or facility policies and procedures (P/P) pertinent to resident CIC, no LN Progress Notes pertaining to implementation of P1 ' s foot care recommendations on 6/13/22, no Plan of Care interventions developed and implemented to ensure Resident 6 received daily foot care and monitoring and ensure debrided toenails done on 6/13/22, would heal and not get infected. During a review of Resident 6 ' s eHR, for entries between 6/13/22 and 11/2/22, there were no reports of subsequent podiatry visits as ordered by the PCP and as recommended by P 1 on his last visit on 6/13/22. During a review of Resident 6 ' s eHR, for entries between 11/2/22 to 11/7/22, there was no CIC assessment and no IDT discussion and monitoring, and no long-term plan to check, assess, and monitor Resident 5 ' s feet/toes post-debridement on 11/4/22. During an interview on 11/4/22 at 2:00 p.m., with the MRD, regarding clinical documentations and the lack thereof, MRD stated there she was unable to find CIC, IDT notes, and LN progress notes pertaining to the condition of Resident 6 ' s toes from 6/13/22 to 11/4/22. MRD commented, I was taught in nursing school, if it is not documented, it did not happen. During a phone interview, on 11/4/22 at 2:30 p.m., with the past administrator (ADM) 1, ADM 1 stated, she was employed at the facility on 7/18/22 and had resigned on 10/31/22. ADM 1 stated, there was a Pending service agreement ' with a podiatry group based out of town, that was made on 10/18/22. ADM 1 stated the podiatry group had not entered into an agreement with the facility and had not signed the contract. ADM 1 stated, Truth be told, the podiatrist had not treated any of the residents at the facility since July 2022. During a review of the facility ' s P/P titled, Care of Fingernails/Toenails, dated 2/2018, and reviewed and approved by the Quality Assurance (QA) Committee on 7/29/22, indicated Purpose: To clean the nailbed, keep nails trimmed, and to prevent infections . Nail care includes daily cleaning and regular trimming . Proper nail care can aid in the prevention of skin problems around the nail bed . trimmed and smooth nails prevent the resident from accidentally scratching and injuring his/her skin .Watch for and report any changes in the color of the skin around the nail bed, signs for poor circulation, cracking of the skin around the toes, any swelling .report to the nurse if there is evidence of ingrown nails, infections, pain, or if nails are too hard or too thick to cut with ease .do not trim nails of diabetic residents or residents with circulatory impairment . During a review of the facility ' s P/P titled, Change in a Resident ' s Condition or Status, dated 5/2017, and reviewed and approved by the Quality Assurance (QA) Committee on 7/29/22, indicated The nurse will notify the resident ' s attending physician when there has been a change in .d) significant change in the resident ' s . physical condition . Prior to notifying the physician, the nurse will make detailed observations and gather relevant and pertinent information for the care providers . A significant change of condition is a major decline . in the resident ' s status that a) Will not normally resolve itself without intervention by staff or by implementing standard disease - related clinical intervention . During a review of Centers for Disease Control and Prevention (CDC, a U.S. federal government agency whose mission is to protect public health by preventing and controlling disease, injury, and disability), at https://www.cdc.gov/fungal/nail-infections.html, dated 9/13/22, indicated Tinea unguium is a type of fungal infection which the fungus infects the fingernails and, more commonly, the toenails. It ' s more common in men, older adults, and people who have diabetes, peripheral vascular disease, or another health problem that weakens the immune system. Bacterial infection can occur on top of a fungal nail infection and cause serious illness. It can spread from one nail to another. The infected nail may become brittle, thick, hard, discolored (yellow to brown), irregular in shape, and have crumbling white or colored material under it. If left untreated, the fungus may spread to the nail bed, which is the skin under the nail. Treatments include good hygiene, keeping the feet clean, and dry, keeping the nails trimmed and short, and taking antifungal products, which may kill the fungus and ease symptoms. The nail may be surgically removed, with high chance the fungus will return. Fungal nail infections can be difficult to cure, and treatment is most successful when started early. Fungal nail infections typically don ' t go away on their own and the best treatment is usually prescription antifungal pills. In severe cases, a healthcare professional (podiatrist) might remove the nail completely. It can take several months to a year for the infection to go away. During a review of professional reference regarding Director of Nursing oversight and the ability of nursing staff to adhere to patient safety and quality of care, at https://www.ncbi.nlm.nih.gov/pmc/articles, dated 3/19/2020, indicated The World Health Organization defines patient safety as the absence of preventable harm to patients and prevention of unnecessary harm by healthcare professionals. Patient harm during the provision of healthcare is recognized as one of the top 10 causes of disability and death in the world. Patient-safety principles are methods for achieving a reliable healthcare system that minimizes the incidence rate and impact of adverse events and maximizes recovery from such incidents. These principles can be categorized as risk management . infection control, patient education and participation in own care, prevention of pressure ulcers, nutrition improvement, leadership, teamwork, knowledge development, feeling of responsibility and accountability, and reporting practice errors . The nurses ' role is to preserve patient safety and prevent harm during the provision of care in both short-term and long-term care settings. Nurses are expected to adhere to organizational strategies for identifying harms and risks through assessing the patient, planning for care, monitoring and surveillance activities, double-checking, offering assistance, and communicating with other healthcare providers. In addition to clear policies, leadership, research driven safety initiatives, training of healthcare staff, and patient participation, nurses ' adherence to the principles of patient safety is required for the success of interventions aimed at the prevention of practice errors and to achieve sustainable and safer healthcare systems and quality of life for patients/residents . Systemic factors influencing nurses ' adherence to and compliance with patient-safety principles are as follows: the organizational patient-safety climate, workload, time pressure, encouragement by leaders and colleagues, staff competencies, provision of education for the improvement of knowledge and skills, policies and procedures, and also communication between healthcare staff and patients,. In addition, personal motivation, resistance to change, feelings of autonomy, attitude toward innovation, and empowerment are personal factors that impact on the nurses ' adherence to patient-safety principles. During a review of professional reference relatedto the value of Podiatry services in the elderly, at https://mercedesmedicalcenters.com/en/importance-of-podiatry-in-the-elderly/, dated 9/11/19, indicated Podiatry is the health profession that is responsible for everything related to the feet, including research, prevention, and treatment. The elderly is a population group with a high prevalence of foot-related disorders. Periodic reviews by a podiatrist are essential to improve the quality of life of the elderly. From the advice in choosing the right footwear for each situation, to the treatment of ulcers, through the removal of calluses (corn), as well as an adequate cut of the nails. Podiatry is especially important for people with diabetes. Podiatry becomes vitally important in those who have diabetes, so it is essential to pay special attention to the feet when one has this disease. It is essential to treat the problems of the feet in the case of those who have diabetes, because, although foot care is always key to the health of any person, it is known that people with diabetes are at higher risk rates to develop certain problems. Recent studies show, for example, that up to 34% of these people can develop foot ulcers. During a review of professional reference related to the value of supporting ADLs for residents who are fully dependent on staff for care, at https://www.ncbi.nlm.nih.gov/books/, dated 7/22/19, indicated, The ability to perform activities of daily living (ADLs) results in the dependence on other individuals and/or mechanical devices. Chronic illnesses in elderly progress over time, resulting in a physical decline that may lead to a loss of ability to perform ADLs. The inability of staff to support and accomplish essential activities of daily living for those who are totally dependent on staff for care may lead to unsafe conditions and poor quality of life. The basic ADL include Personal hygiene: The ability to bathe and groom oneself and maintain dental hygiene, nail, and hair care.
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0692 (Tag F0692)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to implement a comprehensive systemic approach to ensure...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to implement a comprehensive systemic approach to ensure effective monitoring and systems to maintain acceptable parameters of nutritional status for two of four sampled residents (Resident 2 and Resident 6) when: 1. Resident 2 experienced a severe weight loss (weight loss greater than 5% in one month) of 12.6 pounds (lbs., unit of measurement for weight) (10.6%), from 118.0 lbs. on 9/7/22 to 105.4 lbs. on 10/29/22. Resident 2 had a history of unplanned weight loss and there was no Registered Dietitian (RD) to evaluate the resident ' s nutritional status and risks from 9/1/22 to 10/31/22; and collaborate with the Interdisciplinary Team (IDT- an interdisciplinary team comprised of professionals from various disciplines who work in collaboration to address the resident ' s physical, mental, and psychosocial needs) in implementing effective and resident-specific interventions to prevent further weight loss. 2. Resident 6 experienced a nine lbs. (6.6 %) weight loss in 54 days. Resident 6 has Type 1 Diabetes (a chronic [long-term] condition in which the pancreas produces little or no insulin) and history of weight loss and skin breakdown, and there was no Registered Dietitian (RD) to evaluate Resident 6 ' s nutritional status and risks from 9/1/22 to 10/31/22 ; and no collaboration with IDT in developing and implementing effective and resident-specific interventions to prevent further weight loss. As a result of these failures, Residents 2 and 6 ' s overall health and safety had been compromised and could lead to further medical complications, including but not limited to dehydration, malnutrition (a condition that develops when the body is deprived of vitamins and minerals and other nutrients it needs to maintain healthy tissues and organ function), loss of muscle mass with decreased mobility, and skin breakdown. Because of the unintended and severe weight loss for Residents 2 and 6, the facility ' s lack of systemic approach that would ensure effective monitoring and systems to maintain acceptable parameters of nutritional status was in place, and the lack of RD and Director of Nursing (DON) clinical and nutritional oversight, an Immediate Jeopardy (IJ) (a situation in which facility non-compliance has placed the health and safety of residents or patients in its care at risk for serious injury, harm, impairment, or death; and involves immediate action to remove the threat of harm or potential harm), with a scope and severity of K, under 42 Code of Federal Regulations (CFR) §483.25 Nutrition/Hydration Status Maintenance (F692), was called on 11/3/22, at 4:09 p.m., with the Interim Director of Nursing (IDON), Medical Record Director (MRD), and Director of Staff Development (DSD). The facility was provided with the IJ template which listed the identified regulatory non-compliance, the potential or actual outcomes of the non- compliance, and the requirement for the facility to develop, implement, and submit a Plan of Removal (POR, a plan consisting of interventions or action items that must be immediately implemented by the facility to correct and remove the IJ situation). The facility submitted an acceptable IJ POR (Version 3) on 11/4/22, which addressed the actions needed to remove the IJ situation. The IJ POR included but is not limited to the following: 1) Residents were immediately referred to RD for nutritional assessment and intervention, 2) All residents were weighed for the month of November 2022, 3) RD came to the building and evaluated and assessed monthly weights and weight variance(difference) and will initiate nutritional assessments on residents with weight changes, 4) A different scale was used to re-weigh residents to compare and identify discrepancies in scale, which will be added as part of the RCA (root cause analysis). Those identified with significant weight changes will be reviewed with IDT weight variance, 5) Immediately re-implemented monthly weight variance meetings for all significant weight changes to allow IDT to identify any weight changes and implement nursing and dietary interventions, 6) DON, RD, and MDS will review all monthly weights for any significant changes for immediate interventions, 7) Care plans will be reviewed and updated during weight variance meetings for any changes, 8) Nursing staff will perform monthly weights and all weight changes will be reviewed and discussed during the weight variance meetings with DON, RD, and dietary supervisor, 9) All significant weight changes will be reported to resident ' s primary physician, 10) Effective 11/4/2022, residents that will be put on weekly weights will be reviewed by the DON, RD, and dietary supervisor for interventions during the IDT weight meeting, 11) On 11/3/2022, DSD initiated education/in-service with CNAs ' and licensed nurses regarding identification of weight loss/gain, prevention, management and reporting and weight changes or changes in resident PO intake. Staffs who were in-serviced were able to perform return demonstration via verbalization and communication of understanding of items in serviced, 12) DSD will include training of weight variance and identification of weight changes during new hire orientation, 13) DON provided in- service to CNAs regarding weight changes, reporting, monitoring, and interventions. Topics included identifying resident appearance for any weight changes, amount of food intake, any refusal of meals, offering of substitutes and discussing with charge nurse and dietary supervisor. Staff was able to confirm and verify understanding of in-serviced topic by verbalization and question and answers. DON and DSD will provide ongoing education on all staff by 11/10/2022 to ensure 100% compliance, 14) The QA committee will meet to review facility policy and procedure for weighing and measuring the residents ' significant weight loss/weight gain. Any changes in the facility policy will be documented and updated with approval of facility Medical Director, 15) DON started to collect data for the root cause analysis (RCA) on residents with weight changes and lack of interventions and facility will implement results of RCA and will review with the QA committee monthly, 16) DON started and will implement review of the facility ' s policies and procedures, 17) Medical Director was notified of the IJ concerns and guidance was provided and, 18) Medical director and QA committee team members will review facility ' s systems and RCA of weight and nutritional noncompliance. On 11/5/22, the components of the IJ POR - (CFR) §483.25 Nutrition/Hydration Status Maintenance (F692), Version 3, were validated through observations, interviews, and record review. The facility was determined to have implemented its POR. The IJ was removed onsite, on 11/5/22 at 4:48 p.m., with the IDON and DSD in attendance. Findings: 1. During a review of Resident 2 ' s admission RECORD, undated, the admission RECORD indicated Resident 2 was admitted to the facility on [DATE], with diagnoses including type 2 diabetes (an impairment of the body to regulate and use sugar), nutritional anemia (anemia is a condition that develops when the body does not produce enough healthy red blood cells. Nutritional anemia is caused by inadequate intake of food rich in iron and vitamins), anorexia (lack or loss of appetite for food), dementia (condition that affects one ' s ability to remember, think, or make decisions that interferes with doing everyday activities), oral phase dysphagia (difficulty in swallowing due to problems using the mouth, lips, and tongue to control food or liquid), and muscle weakness. During a review of Resident 2 ' s Minimum Data Set (MDS, a federally mandated process for clinical assessment of each resident's functional capabilities and health needs) dated 8/19/22, Section C for BIMS (Brief Interview for Mental Status), indicated, Resident 2's BIMS score was zero of 15, which indicated Resident 2 had cognitive impairment (no recall or memory and inability or difficulty in making decisions that affect everyday life). Section G for functional status, indicated Resident 2 fed herself independently but required one staff assistance to set-up her meals. Resident 2 required extensive one-staff assistance for transfers, toileting, hygiene, bathing/showers, repositioning, and dressing. During a review of Resident 2 ' s Order Summary Report (OSR) dated 11/2/22, indicated Diet: Mechanical Soft Texture, Regular Consistency – scoop plate with all meals to assist with eating . Med Plus (supplement) 4 ounces (unit of fluid measurement) two times a day . FBS (Fasting Blood Sugar, is the sugar level in the blood after an overnight of not eating) level in the morning every Monday, Wednesday, and Friday . QuikPen insulin glargine (pen that delivers the precise dialed dose of insulin once a day to manage blood sugar levels in patients with diabetes) 30 units subcutaneously (injected beneath the skin) once a day at bedtime . During an observation, on 10/26/22 at 1:15 p.m., in Resident 2 ' s room, Resident 2 was observed lying in bed with her eyes open. An uncovered food plate with uneaten food items (country style baked chicken, barley pilaf, glazed beets, and orange tapioca) was on top of the bedside table on the right side of Resident 2 ' s bed. Certified Nursing Assistant (CNA) 1 came into the room, picked up Resident 2 ' s tray and placed it inside the food cart that would be going back to the kitchen for dishwashing. During an interview, on 10/26/22 at 1:18 p.m., with CNA 1, CNA 1 stated, Resident 2 could feed herself independently, if her tray was set-up for her. CNA 1 stated, Resident 2 had poor appetite and often refused to eat. CNA 1 stated, She ate zero % of her lunch today . (Resident 2) had been losing weight. During an interview on 10/28/22 at 1:00 p.m., with Licensed Vocational Nurse (LVN) 1, LVN 1 stated she had noticed Resident 2 had been losing weight. LVN 1 stated, She (Resident 2) eats between 10% to 25% of her meals and would often refuse to eat. I guess the weight loss is an expected outcome because she has diabetes. LVN 1 stated, I have no idea how much she weighs this month because weights are taken every first week of each month, on the weekends. LVN 1 stated, that because she is a registry nurse, it would take a while for her to learn each resident ' s medical condition and specific needs. LVN 1 stated, she did not know how to calculate the percentage of weight loss/gain and did not know the difference between significant and severe weight loss or gain. LVN 1 stated, That ' s for the RD to do. During an interview on 10/28/22 at 3:04 p.m., with Administrator (ADM) 1, ADM 1 stated, she had concerns about resident weight loss since 7/2022. ADM 1 stated, the residents ' monthly weights for October 2022 had not yet been taken because the Restorative Nursing Assistant (RNA, a healthcare worker who has acquired knowledge, skills, and techniques to work alongside rehabilitation staff caring for residents/patients with limited mobility and capacity for self-care), who took the residents ' monthly weights was reassigned to patient care due to short staffing. During an interview on 10/28/22 at 3:10 p.m., with ADM 1, ADM 1 stated, the facility did not have a contract or service agreement with a registered dietitian (RD) since 9/1/22. ADM 1 stated, As of today, 10/28/22, we don ' t have a contract or service agreement with a RD. ADM 1 stated that because there was no RD onboard, there had been no Nutritional Risk Assessments (NRA) done to identify those residents with significant or severe weight variances and implement resident- specific interventions to prevent further weight loss for these residents. ADM 1 stated that the standards of practice to have weekly IDT weight variance meetings to discuss unplanned weight loss/gain, conduct nutritional risk assessment, and develop and implement resident-specific care plan had not occurred since 7/2022. ADM 1 stated, We also don ' t have a director of nursing (DON) to provide clinical oversight and monitoring, since 10/16/22 . I won ' t be surprised if we find more residents who have unplanned weight loss. During a concurrent record review and interview, on 10/28/22 at 3:40 p.m., with ADM 1, Resident 2's Weights and Vitals Summary (WVS), indicated, from 1/4/22 to 9/7/22, Resident 2 weighed between 117-119 lbs. ADM 1 stated, We don ' t have an RNA today so I will have Resident 2 weighed tomorrow, 10/29/22. During a concurrent record review and interview, on 10/28/22 at 3:45 p.m., with ADM 1, Resident 2 ' s NUTRITIONAL ASSESSMENT, dated 3/28/22.ADM 1 stated this was the last nutritional assessment done by RD 1 for Resident 2 before she resigned from the facility in August 12, 2022. During a concurrent record review and interview, on 10/28/22 at 3:50 p.m., with ADM 1, Resident 2 ' s Nutrition Dietary Note – Quarterly, 6/17/22, and completed by dietary supervisor (DS) 2, indicated Meal intake varies 25-100% of meals .eats meals in the room .Labs: low hgb (hemoglobin, carries oxygen throughout the body) . high glucose .) ADM 1 validated the last dietary note done by DS 2 for Resident 2 was 6/17/22. During a concurrent review and interview, on 10/31/22 at 4:00 p.m., with Medical Record Director (MRD), Resident 2 ' s WVS was reviewed. The WVS indicated, on 10/29/22 at 5:42 p.m., Resident 2 ' s weight was 105.4 lbs. Resident 2 ' s WVS indicated, a weight loss of 12.6 pounds (10.6%), from 118.0 lbs. on 9/7/22 to 105.4 lbs. on 10/29/22. MRD stated she had reached out to the IDON and informed him of Resident 2 ' s weight loss. During a review of Resident 2 ' s WVS, dated 9/7/22 to 10/29/2022, indicated the following weights: 10/29/22 at 5:42 p.m.: 105.4 lbs. 9/7/22: 118 lbs. During a review of Resident 2 ' s care plan titled, NUTRITIONAL STATUS, dated 3/15/22 and 7/3/22, indicated Resident 2 was at risk for weight loss due to dementia, leaves 25% or more of uneaten food, anorexia, history of weight loss, diabetes, unable to state food preferences. Goal: Goal weight 115 – 120 lbs. Resident will have no significant weight changes through next review date of 10/15/22 . Interventions: Provide assistance with meals as needed, provide supplement as ordered, do not serve food the resident does not like, weigh resident per facility protocol, monitor meals and snacks. During a concurrent review and interview, on 11/5/22 at 4:00 p.m., with RD 2, onsite at the facility, RD 2 stated she evaluated Resident 2 ' s nutritional status on 11/4/22, and determined Resident 2 ' s weight loss of 12.6 pounds (10.6%), from 118.0 lbs. on 9/7/22 to 105.4 lbs. on 10/29/22 was severe (based on the criteria where a 5% weight loss in one month is significant and greater than 5% is severe; a 7.5% weight loss in 3 months is significant and greater than 7.5% is severe; and a 10% weight loss in 6 months is significant and greater than 10% is severe). RD 2 stated, Resident 2 ' s unplanned severe weight loss required immediate additional nutritional interventions such as monitoring weekly weights for one month, diet change to fortified (adding nutrients to food to improve nutrition and health) diet and adding nutritional supplement three times a day. RD 2 stated, Resident 2 had been identified as at high risk for weight loss due to her diagnoses od Type 2 diabetes and should have been monitored closely. During a review of the facility's policy and procedure (P&P) titled, Nutritional Assessment, undated, indicated The dietitian, in conjunction with the nursing staff and health care practitioners, will conduct a nutritional assessment for each resident upon admission and as indicated by a change in condition that places the resident at risk for impaired nutrition. The nutritional assessment will be a systematic, multidisciplinary process that includes gathering and interpreting data (weights) and using that data to help define meaningful interventions for the resident at risk for or with impaired nutrition . During a review of the facility policy and procedure (P&P) titled, Care plans, Comprehensive Person-Centered dated 12/2016, the P&P indicated, . A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident ' s physical, psychosocial and functional needs is developed and implemented for each resident .The Interdisciplinary Team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident .Incorporate problem areas .Incorporate risk factors associated with identified problems .The Interdisciplinary Team must review and update the care plan: a. When there has been a significant change in the resident ' s condition; .When the resident has been readmitted from a hospital stay . During a review of professional reference titled, Practice Paper of the American Dietetic Association, dated 2010, indicated, . In older adults, a 5% or more unplanned weight loss in 30 days often results in protein-energy undernutrition as critical lean body mass is lost . that may trigger sarcopenia [a condition characterized by loss of skeletal muscle mass and function] and functional decline [a loss of independence in self-care capabilities and deterioration in mobility and in activities of daily living]. (Practice Paper of the American Dietetic Association: Individualized Nutrition Approaches for Older Adults in Health Care Communities, October 2010 Journal of the American Dietetic Association) . During a review of professional reference titled, Involuntary Weight Loss can lead to Muscle Wasting . Depression and an increased rate of Disease Complications (www.aafp.org/afp American Family Physician), dated 2/15/02, indicated, . One study showed that nursing home patients had a significantly higher mortality (death) rate in the six months after losing 10 percent of their body weight, irrespective of diagnoses or cause of death. In another study, institutionalized elderly patients who lost five percent of their body weight in one month were found to be four times more likely to die within one year . During a review of a professional reference publication titled, Nutrition Care of the Older Adult from the Academy of Nutrition and Dietetics, dated 2016, indicated, . The goal of Medical Nutrition Therapy is to maintain or restore the individual's usual body weight . During a review of professional reference titled, The Academy of Nutrition and Dietetics Evidence Analysis Library regarding Unintended Weight Loss for Older Adults Evidence-Based Nutrition Practice Guidelines dated 2007-2009, indicated, . The Registered Dietitian should monitor and evaluate weekly body weights of older adults with unintended weight loss, until body weight has stabilized, to determine effectiveness of medical nutrition therapy (MNT) . 2. During a review of Resident 6 ' s admission RECORD, undated, indicated Resident 6 was admitted to the facility on [DATE], with diagnoses including quadriplegia (paralysis from the neck down, including the trunk, legs and arms), Type 1 Diabetes (a chronic [long-term] condition in which the pancreas produces little or no insulin), and gastrostomy tube (GT, a tube which is surgically inserted through the abdomen and into the stomach to deliver nutrition or medication to a person who is unable to swallow or take food or fluids by mouth). During a review of Resident 6 ' s Minimum Data Set (MDS, a federally mandated process for clinical assessment of each resident's functional capabilities and health needs) dated 7/20/22, Section C for BIMS (Brief Interview for Mental Status), indicated Resident 6's BIMS was not scored. Section G, for functional status indicated, Resident 6 was totally dependent on staff to receive nourishment via (by way of) tube feeding. During an observation, on 11/2/22 at 11:30 a.m., with the MRD in attendance, inside Resident 6 ' s bedroom, Resident 6 was observed lying in bed with eyes open and with his hands curled into a fist. Resident 6 was non-verbal. Resident 6 was observed with a GT. A feeding bag labeled [Brand Name] was infusing per pump. During a review of Resident 6 ' s Order Summary Report (OSR) dated 11/2022, indicated an order date of 9/1/22, for [Brand Name] (Nutritional Supplements), 65 milliliters (ml, a unit of liquid measurement) per hour for 20 hours (total of 1300 mls – 1400 calories) with 78 grams of protein. The OSR included an order date of 6/11/22, for Trulicity Solution Pen-injector 3 mg/0.5 ml, subcutaneously (injected beneath the skin), one time a day on Mondays related to Type 1 Diabetes. During a review and interview, on 11/2/22 at 3:00 p.m., with the MRD, the facility ' s Monthly Weight Report, dated 1/2022 to 11/2022, indicated Resident 6 ' s weight had not been obtained for the month of October 2022. MRD stated, The RNAs are working on it . During a review and interview, on 11/3/22 at 4:30 p.m., with the IDON, MRD, and Director of Staff Development (DSD), the facility ' s Monthly Weight Report, dated 1/2022 to 11/2022, indicated Resident 6 ' s weight on 11/3/22 was 130.8 lbs. The IDON stated, We need to re-weigh Resident 6 . the weight loss seems too big .we will use a different scale. During a review of facility document titled, RESIDENTS TO WEIGH AND REWEIGH, dated 11/4/22, indicated Resident 6 was re-weighed on 11/4/22, with a weight of 137.0 pounds. During a review of Resident 6 ' s Weights and Vital Summary, dated 6/4/22 to 11/5/22, indicated the following weights for Resident 6: 11/5/22: 137 lbs. 10/10/22: No weight taken on 10/10/22 9/9/22: 146 lbs. 8/9/22: 145 lbs. 7/4/22: 142 lbs. 6/4/22: 142 lbs. During a concurrent review and interview, on 11/5/22 at 4:00 p.m., with the IDON, Resident 6 ' s care plan titled, NUTRITIONAL STATUS, dated 2/12/21, indicated At risk for weight loss/gain due feeding status, quadriplegia, Type 1 Diabetes. Goal . maintain weight at 145 pounds every month . will not show any signs and symptoms of malnutrition . Will have no significant weight changes through next review date . Interventions: GT feedings, monitor weight monthly . notify MD (physician) and RD of significant weight loss or gain . The IDON stated, This care plan was not followed as it pertains monitoring the resident ' s monthly weight. During a review of the facility's policy and procedure (P&P) titled, Nutritional Assessment, undated, indicated The dietitian, in conjunction with the nursing staff and health care practitioners, will conduct a nutritional assessment for each resident upon admission and as indicated by a change in condition that places the resident at risk for impaired nutrition. The nutritional assessment will be a systematic, multidisciplinary process that includes gathering and interpreting data (weights) and using that data to help define meaningful interventions for the resident at risk for or with impaired nutrition . During a review of professional reference titled, Practice Paper of the American Dietetic Association, dated 2010, indicated, . In older adults, a 5% or more unplanned weight loss in 30 days often results in protein-energy undernutrition as critical lean body mass is lost . that may trigger sarcopenia [a condition characterized by loss of skeletal muscle mass and function] and functional decline [a loss of independence in self-care capabilities and deterioration in mobility and in activities of daily living]. (Practice Paper of the American Dietetic Association: Individualized Nutrition Approaches for Older Adults in Health Care Communities, October 2010 Journal of the American Dietetic Association) . During a review of professional reference titled, Involuntary Weight Loss can lead to Muscle Wasting . Depression and an increased rate of Disease Complications (www.aafp.org/afp American Family Physician), dated 2/15/02, indicated, . One study showed that nursing home patients had a significantly higher mortality (death) rate in the six months after losing 10 percent of their body weight, irrespective of diagnoses or cause of death. In another study, institutionalized elderly patients who lost five percent of their body weight in one month were found to be four times more likely to die within one year . During a review of a professional reference publication titled, Nutrition Care of the Older Adult from the Academy of Nutrition and Dietetics, dated 2016, indicated, . The goal of Medical Nutrition Therapy is to maintain or restore the individual's usual body weight . During a review of professional reference titled, The Academy of Nutrition and Dietetics Evidence Analysis Library regarding Unintended Weight Loss for Older Adults Evidence-Based Nutrition Practice Guidelines dated 2007-2009, indicated, . The Registered Dietitian should monitor and evaluate weekly body weights of older adults with unintended weight loss, until body weight has stabilized, to determine effectiveness of medical nutrition therapy (MNT) .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide range of motion (ROM) exercises and handrolls...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide range of motion (ROM) exercises and handrolls for two of two sampled residents (Residents 5 and 6), when staff did not apply handrolls nor provide Passive Range of Motion (PROM, involves someone else moving a joint for the resident)) exercises three times a week as ordered by the physician. This failure could result in Residents 5 and 6 to experience pain, muscle atrophy (means the wasting or loss of muscle tissue), pressure injuries (pressure ulcers) due to decreased or absent mobility, circulatory complications such as deep vein thrombosis (a medical condition that occurs when a blood clot forms in a deep vein in the lower leg, thigh, or arm) and bowel constipation/impactions (a mass of dry, hard stool that cannot pass out of the colon or rectum). Findings: During a review of Resident 5's admission RECORD, undated, indicated, Resident 5 was admitted to the facility on [DATE], with diagnoses including anoxic brain damage (a brain injury caused by a complete lack of oxygen to the brain, which results in the death of brain cells after approximately four minutes of oxygen deprivation), chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide (colorless and odorless gaseous waste product made by the body), Peripheral Vascular Disease (PVD, a condition where there is reduced circulation of blood to a body part, including the legs or feet), and persistent vegetative state (person is awake but does not show conscious awareness, nor is able to respond to what is happening around them). During a review of Resident 5's Minimum Data Set (MDS, a federally mandated process for clinical assessment of each resident's functional capabilities and health needs), dated 8/19/22, Section C for BIMS (Brief Interview for Mental Status), indicated, Resident 5's BIMS was not scored due to diagnoses of persistent vegetative state. Section G for functional status indicated, Resident 5 required extensive assistance with activities of daily living (ADL) such as getting dressed and washing face, bathing, or showering. Section G, for functional status indicated, Resident 5 was totally dependent on one- person physical assist to maintain basic personal hygiene such as combing hair, brushing teeth, washing hands, and incontinent care. During a concurrent observation and interview on 11/2/22 at 11:20 a.m., with the MRD, inside Resident 5's bedroom, Resident 5 was observed lying in bed with eyes open. Resident 5 was observed to be non-verbal with her hands curled into a fist. Resident 5 was observed with no handrolls on both hands. The MRD stated, Resident 5 should always have a handroll on each hand due to contractures (a permanent tightening of the muscles, tendons, skin, and tissues that causes the joints to shorten and become stiff, and limits flexibility and joint movement). During a concurrent observation and interview, on 11/2/22 at 11:25 a.m., with the MRD, at Resident 5's bedside, Resident 5 was observed with soft heel-protectors on her left and right feet. Resident 5 was observed with bilateral feet contractures and the dorsal (top) part of both feet were puffy. During a review of Resident 5's Order Summary Report (OSR), dated 11/7/22, the OSR indicated RNA (Restorative Nursing Assistant, are certified nurse assistants who have specialized training in restorative care, with duties including helping residents increase their strength and mobility by administering exercises designed by the nursing or rehabilitation department) program for PROM to both lower extremities (legs/feet) three times a week as tolerated to prevent contractures. The OSR included an order for Resident 5 to have (wear) handrolls daily. (Hand rolls are used to prevent the fingers of the hand from being in a tight fist which could cause the hands to curl and helps reduce skin breakdown. During an interview on 11/2/22 at 11:30 am, with RNA 1, RNA 1 stated PROM had not been provided for many residents since 9/1/22, due to the RNAs being pulled to work as CNAs due to severe staffing shortage. RNA 1 stated, PROM should be done 3x a week for many residents including Resident 5. RNA 1 was unable to provide or show documentation of PROM she had done for Resident 5. During a review of Resident 6's admission RECORD, undated, indicated Resident 6 was admitted to the facility on [DATE], with diagnoses including quadriplegia (paralysis from the neck down, including the trunk, legs, and arms), Type 1 Diabetes (a chronic (long-term) condition in which the pancreas produces little or no insulin), and contractures of hands and feet. During a review of Resident 6's Minimum Data Set (MDS, a federally mandated process for clinical assessment of each resident's functional capabilities and health needs) dated 7/20/22, Section C for BIMS (Brief Interview for Mental Status), indicated Resident 6's BIMS was not scored. Section G, for functional status indicated, Resident 6 was totally dependent on one- person physical assist to maintain basic personal hygiene such as combing hair, brushing teeth, washing hands, and incontinent care. During a concurrent observation and interview, on 11/2/22 at 11:30 a.m., with the MRD, inside Resident 6's bedroom Resident 6 was observed lying in bed with eyes open and with his hands curled into a fist. Resident 6 was non-verbal. Resident 6 was observed without handrolls on both hands. During a concurrent observation and interview, on 11/2/22 at 11:35 a.m., with the MRD, at Resident 6's bedside, Resident 6 was observed with soft heel-protectors on both feet. Resident 6's feet was observed to have contractures, and the dorsal (top) part of both feet were puffy. During a review of Resident 6's Order Summary Report (OSR), dated 11/7/22, the OSR indicated RNA to put handroll on to left hand for four hours daily to prevent contractures. Check hand every two hours for any redness or while handroll is on (on at 8 am off at 12 noon). During an interview on 11/2/22 at 11:30 am, with RNA 1, RNA 1 stated Resident 6 should have his handrolls on for 4 hours as ordered. The facility's Policy and Procedures (P and P) for PROM, Handrolls and RNA program was requested but not received. During a review of online article titled, Passive Motion Exercises and Its Benefits, dated 3/21/21, at privatehomenursing.com indicated, Passive range of motion exercises not only aids in promoting healthy joint functionality and benefits patients in reducing pain, promoting healing, restoring and maintaining range of motion in certain affected joints, and building muscle mass, allowing for better blood flow and assists in increasing oxygen levels especially after surgery or after an injury. Bed ridden patients also benefit hugely from assisted passive motion exercises which are carried out by caregiver or nurse. Not only does a range of passive motion exercise assist the body but also stimulates the brain and works excellent with patients suffering with Alzheimer's and Dementia .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide sufficient staff with the appropriate compete...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide sufficient staff with the appropriate competencies and skill sets to provide nursing services to assure residents receive services to maintain their highest practicable physical, mental, and psychosocial well-being when: 1. Two of two sampled staff (Registered Nurse (RN) 2 and Director of Staff Development (DSD) did not have competencies to perform Cardiopulmonary Resuscitation (CPR-an emergency lifesaving procedure) for Resident 7 on 10/29/22 when the automated external defibrillator (AED-device used for sudden cardiac arrest) was not used or taken to Resident 7 ' s room during the emergency. This failure resulted in the decreased chance of survival for Resident 7 during the lifesaving procedure. Resident 7 was found unresponsive and died at the facility on 10/29/22. 2. The facility policy and procedure titled Competency of Nursing Staff was not implemented for six of six sampled staff (Certified Nursing Assistant (CNA) 6, CNA 7, CNA 8, Licensed Vocational Nurse (LVN) 4 and RN 2) when competencies based on the facility assessment were not completed. This failure had the potential for residents ' at the facility not to receive care services specific to their needs. Findings: 1.During a review of Resident 7's Face Sheet (FS- a document containing resident profile information), dated 11/2/22, the FS indicated, Resident 7 was re-admitted to the facility on [DATE] with diagnoses which included Diabetes Mellitus (body ' s inability to produce insulin) with Ketoacidosis (DKA - serious life-threatening complication of diabetes that can lead to death) and long-term use of insulin. During a review of Resident 7's Minimum Data Set (MDS- a resident assessment tool used to identify cognitive (mental processes) and physical functional level assessment, dated 8/12/22, the MDS indicated, Resident 7 ' s Brief Interview for Mental Status (BIMS - screening tool used to assess resident cognitive level) score was 0 out of 15 (0-7 indicated severe cognitive impairment - [memory loss, poor decision making-skills], 8-12 moderate cognitive impairment, and (13-15) cognitively intact). During a review of Resident 7 ' s General Acute Care Hospital (GACH) Discharge Summary (DS), dated 8/29/22, the DS indicated, Resident 7 was discharged with a diagnosis of diabetic ketoacidosis (DKA). The DS indicated Resident 7 ' s chief complaint on 8/12/22 at the time Resident 7 was transferred to the GACH was decreased intake of food, medication, and vomiting. The DS indicated, patient was also hospitalized in 3/2022 and 5/2022 for DKA as well, presumably due to inadequate insulin regimen. Resident 7 was discharged to the skilled nursing facility on 8/29/22 with resolved hyperkalemia (high blood sugar). During a review of Resident 7 ' s Progress Note (PN) dated 9/16/22, the PN indicated, pt [patient] BS [blood sugar] has been running high [500mg/dl] .I asked CNA if he [meaning Resident 7] was acting as he usually does, she stated no, he usually eats dinner and he did not eat, I called 911 and 911 is taking him to [hospital name] in Fresno . During a review of Resident 7 ' s GACH Discharge Summary (DS), dated 9/23/22, the DS indicated, Resident 7 ' s chief complaint on 9/16/22 was decreased mouth intake, altered mental status and high blood sugar. Resident 7 was admitted with a diagnosis of DKA, his blood sugar was 1454 mg/dl (normal range 80–130 mg/dL) Resident 7 was discharged to the skilled nursing facility on 9/23/22. Resident 7 was discharged with a diagnosis of diabetic ketoacidosis (DKA). During a concurrent interview and record review on 11/2/22, at 12:30 a.m., with DSD, Resident 7 ' s PN dated 10/29/22 was reviewed. The PN indicated, 10/29/22 07:10 .Change in Conditions .unresponsiveness . 1738 [5:38p.m.] Resident expired at approx. 0445 .Approx 02:25 CNA was doing rounds – resident had his head covered with his blanket – CNA removed blanket to see resident; resident pulled blanket back over his head Approx 0300 CNA was doing walking rounds and noticed that resident had removed his gown; therefore CNA placed new gown on resident Approx 0430 CNA was passing out water and noticed that resident had a blank stare therefore CNA went to get the Charge nurse Approx 0430 RN assessed resident (no noted vital signs), sent for crash cart [equipment used in emergency] and started compression; [NAME] [handheld device used to deliver air during emergency] bag was used by LVN Approx 0433-0435 LVN phoned EMT Approx 0448 EMT arrived Approx 0500 Family notified, MD notified Approx 0500 EMT phoned coroner Approx 0719 Coroner arrived and departed at 0749 . DSD stated, she worked from 11p.m. to 7:00 a.m. on 10/28/22 ,she was the nurse assigned to care for Resident 7. DSD stated, RN 2 began CPR when Resident 7 was found unresponsive while she proceeded to get crash cart (wheeled container carrying equipment for use in emergency). DSD stated, RN 2 was performing chest compressions (compressing the chest a fairly rapid rhythm) while she was delivering air via the AMBU (tool used deliver ventilation). DSD stated, the AED was not used or brought to the room when Resident 7 was unresponsive. DSD stated, she called 911 and the (ambulance company) did not arrive at the facility until approximately ten minutes after her call. During a review of Resident 7 's Ambulance Report (AR), dated 10/29/22, the AR indicated, .Call Recvd: 04:36 a.m Enroute: 04:37 a.m. On Scene: 04:44 a.m. Pt[patient] Contact: 04:46a.m.64 y/o [year old], apneic [stop breathing], and pulseless. Per staff, the Pt was given a gown at approximately 0230 and last seen around the 0300 hour. At 0430 CPR [cardiopulmonary resuscitation] was initiated by staff when they realized Pt was nonresponsive. Pt was moved to the floor by Cal Fire Unit where Pt was then pronounced dead at 0448 . During a concurrent observation and interview on 11/2/22, at 12:49 p.m., with DSD, in a storage room near the facility day room, the crash cart contained equipment such as oxygen, suction, [NAME] device, oxygen tubing, and backboard (board used during CPR). DSD stated, the crash cart did not have an AED and did not remember where it was located on 10/29/22. DSD was asked where the AED was located currently and the DSD stated, let me find out for you. DSD was asked at what point during the emergency should the AED have been brought to the room or used. DSD stated, let me find out and get back to you. During a concurrent interview and record review on 11/2/22, at 1:20 p.m., with DSD, the facility Policy and Procedure (P&P) titled Automatic External Defibrillator, Use and Care of dated 4/2015 was reviewed. The P&P indicated, .During a sudden cardiac arrest event, follow guidelines outlined .The automatic external defibrillator (AED) will be used to try to restore normal cardiac rhythm when arrhythmia is strongly suspected .In general, SCA [sudden cardiac arrest] should be suspected if: .He or She is unresponsive .IF an individual is found unconscious and SCA is suspected, begin the AED protocol .Call (or direct someone to call) 911 .if unresponsive, retrieve (or direct someone to retrieve) the AED from its location and bring it to the victim .begin CPR until AED is available .Follow the AED prompts until the emergency medical service arrives DSD stated, it was the facility policy to retrieve and use the AED during an emergency. DSD stated, she should have ensured the AED was retrieved and used if warranted but did not. During a telephone interview on 11/2/22, at 9:46 p.m., with RN 2, RN 2 stated, upon entering Resident 7 ' s room, Resident 7 was unresponsive with no pulse or respirations. RN 2 stated, she initiated chest compressions while DSD utilized the AMBU device. RN 2 stated the AED was not used or retrieved during the emergency on 10/29/22. RN 2 stated, she did not instruct anyone to retrieve the AED. RN 2 was asked when she would have used the AED, RN 2 stated, after five cycles of CPR (meaning after completing five cycles of 30 compressions and two breaths). During a concurrent interview and record review on 11/7/22, at 9:40 a.m., with DSD, the Department Specific Orientation (Skills Check-off) (DSO) undated was reviewed. The DSO indicated, . Licensed Nurses Orientation . Instructions: nurse that is providing the orientation to the nursing department will be responsible to initial in the column on the right side after completion of specific area will sign on the back page when the Department specific orientation is completed. Associate Name: [DSD ' s name] Title: DSD . Notification of Change in Resident Status .Emergency procedure .CPR .Location and use of Emergency Equipment (AED, Crash cart) . DSD stated, she had been working at the facility approximately two months and had signed and printed her name on the DSO skills check off form. DSD stated, the form was not completed because when she was hired there was no Director of Nurses (DON) to complete her onboarding competency, skills check off, and training. DSD stated, if there was a DON, it would be the DON ' s responsibility to complete skills check off and in-service training. DSD stated, part of the DSO check off was procedures for CRP and the use of AED. During an interview on 11/8/22, at 11:46 a.m., with IDON, IDON stated, the DON and DSD should be involved in hiring and training staff. IDON stated, the expectation was to ensure staff were competent to perform their duties without issues or challenges and that competency should be provided and performed. IDON stated, during an emergency CPR should be initiated, 911 called, and the AED should be readily available. IDON stated, Licensed Nurses ' should not wait five cycles to utilize the AED and should have the AED readily available used immediately according to the AED prompts. During a review of the professional reference titled What is CPR? undated, retrieved from https://cpr.heart.org/en/resources/what-is-cpr , indicated, .PR – or Cardiopulmonary Resuscitation – is an emergency lifesaving procedure performed when the heart stops beating. Immediate CPR can double or triple chances of survival after cardiac arrest . Early CPR with an emphasis on chest compressions .Rapid defibrillation . AEDs can greatly increase a cardiac arrest victim's chances of survival . 2. During a concurrent interview and record review on 1/8/22, at 10:12 a.m., with DSD, the Facility Assessment Tool undated was reviewed. The Facility Assessment Tool indicated, .The information provided in this section includes the current profile of residents that are in-house at the time of the facility assessment completion which includes disease diagnosis .Common Diagnoses admitted to the Facility .Psychosis (Hallucinations, Delusions, etc.) .Depression .Bipolar Disorder (i.e., Mania/Depression) Schizophrenia [mental disorder] .Anxiety . DSD stated, the importance of in-servicing staff was to ensure staff was knowledgeable to care for the residents with the common diagnosis as indicated in the facility assessment. During a concurrent interview and record review on 11/8/22, at 10:15 a.m., with DSD, the facility Policy and Procedure (P&P) titled Competency of Nursing Staff dated 10/2017 was reviewed. The P&P indicated, In addition, licensed nurses and nursing assistants employed (or contracted) by the facility will: .participate in a facility-specific, competency-based staff development and training program; and demonstrate specific competencies and skill sets deemed necessary to care for the needs of residents, as identified through resident assessments and described in the plans of care .The staff development and training program . is designed to train nursing staff to deliver individualized, safe, quality of care and services for the residents .The facility assessment includes an evaluation of the staff competencies that are necessary to provide the level and types of care specific to the resident population . Competency in skills and techniques necessary to care for the residents ' needs includes but is not limited to .Preventing abuse .Dementia .Resident rights .Infection control . Facility and resident-specific competency evaluations will be conducted upon hire, annually, and as deemed necessary based on the facility assessment .Competency demonstrations will be evaluated based on the staff member ' s ability to use and integrate knowledge and skills obtained in training, which will be evaluated by staff already deemed competent in that skill or knowledge . DSD stated, the facility policy titled Competency of Nursing Staff, was not followed, staff should be competent to ensure safe care. DSD stated, her competency should have been done upon hire. During a concurrent interview and record review on 1/8/22, at 10:23 a.m., with DSD, CNA 7 ' s employee file was reviewed. DSD stated, CNA 7 was hired on 9/30/22 and had no in-service competency training for common diagnoses admitted to the facility, Psychosis (Hallucinations, Delusions, etc.), Depression, Bipolar Disorder (i.e., Mania/Depression), Schizophrenia (mental disorder), and Anxiety. DSD stated, per the facility policy and the facility assessment CNA 7 should have had in-service training upon hire. During a concurrent interview and record review on 1/8/22, at 10:42 a.m., with DSD, CNA 6 ' s employee file was reviewed. DSD stated, CNA 6 was hired on 9/9/22 and had no in-service competency training for common diagnoses admitted to the facility, Psychosis (Hallucinations, Delusions, etc.), Depression, Bipolar Disorder (i.e., Mania/Depression), Schizophrenia (mental disorder), and Anxiety. DSD stated, CNA 6 did not have competencies for infection control, communication, resident rights, abuse, and dementia training. DSD stated, per the facility policy and the facility assessment CNA 6 should have had in-service training upon hire. DSD stated, it was the DSD ' s and or Designee ' s responsibility to ensure competency were completed. During a concurrent interview and record review on 1/8/22, at 10:51 a.m., with DSD, CNA 8 ' s employee file was reviewed. DSD stated, CNA 8 was hired on 9/9/22 and had no in-service competency training for common diagnoses admitted to the facility, Psychosis (Hallucinations, Delusions, etc.), Depression, Bipolar Disorder (i.e., Mania/Depression), Schizophrenia (mental disorder), and Anxiety. DSD stated, per the facility policy and the facility assessment CNA 8 should have had in-service training upon hire. During a concurrent interview and record review on 1/8/22, at 11:00 a.m., with DSD, RN 2 ' s employee file was reviewed. DSD stated, RN 2 was hired on 4/24/19 and had no in-service competency training for common diagnoses admitted to the facility, Psychosis (Hallucinations, Delusions, etc.), Depression, Bipolar Disorder (i.e., Mania/Depression), Schizophrenia (mental disorder), and Anxiety. DSD stated, RN 2 did not have competencies for infection control, communication, and dementia training. DSD stated, per the facility policy and the facility assessment RN 2 should have had in-service training upon hire. During a concurrent interview and record review on 1/8/22, at 11:06 a.m., with DSD, LVN 4 ' s employee file was reviewed. DSD stated, LVN 4 was hired on 10/23/22 and had no in-service competency training for common diagnoses admitted to the facility, Psychosis (Hallucinations, Delusions, etc.), Depression, Bipolar Disorder (i.e., Mania/Depression), Schizophrenia (mental disorder), and Anxiety. DSD stated, RN 2 did not have competencies for communication and resident rights. DSD stated per the facility policy and the facility assessment LVN 4 should have had in-service training upon hire.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview the facility failed to implement a systemic approach to identify, evaluate risks, address, an...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview the facility failed to implement a systemic approach to identify, evaluate risks, address, and monitor environmental hazards and/or unsafe equipment to prevent avoidable accidents such as falls, for one of 16 residents (Resident 34), when the toilet seat grab bars in shared bathrooms [ROOM NUMBERS] were loose, shaky, and unstable. This failure placed Residents 34 at risk to sustain falls with injuries such as fractures (broken bones), lacerations, or head injury. Findings: During a concurrent observation and interview, on 10/26/22 at 12:55 p.m., with Registered Nurse (RN) 1 and the Interim Director of Nursing (IDON), inside room [ROOM NUMBER], Resident 34 was observed coming out from the toilet. Resident 34 was observed with unsteady gait. Resident 34 was alert and responded with a smile when greeted. RN 1 stated Resident 34 independently used the bathroom without assistance from the Certified Nursing Assistants (CNAs). During a concurrent observation and interview, on 10/26/22 at 12:55 p.m., with Registered Nurse (RN) 1 and the Interim Director of Nursing (IDON), inside the bathroom used by Resident 34, the three toilets was observed with toilet seat grab bars (grab bars help people using a wheelchair transfer to the toilet seat and back to the wheelchair. They also assist people who have difficulty sitting down, have balance problems while seated or need help rising from a seated position) that were loose, shaky, and unstable. The IDON touched the bars and confirmed the toilet seat grab bars were loose and unsafe to use. During a concurrent observation and interview, on 10/26/22 at 1:00 p.m., with Registered Nurse (RN) 1 and the Interim Director of Nursing (IDON), the shared toilets between rooms [ROOM NUMBERS]; rooms [ROOM NUMBERS]; and rooms [ROOM NUMBERS] (total of nine toilet seat grab bars) were observed with toilet seat grab bars that were loose, shaky, and unstable. The IDON confirmed the toilet seat grab bars were loose and could cause resident to fall. The IDON stated he has an approval to remodel the toilet facilities throughout the building and remodeling is expected to start over the next two months after the holidays. The IDON stated, Replacing the toilet seat grab bars for all the rooms would be the priority as it is a safety issue.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to implement professional standards for safe food servic...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to implement professional standards for safe food service, for 59 of 59 residents (Residents 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, and 59) when: 1. Pipes under the dishwashing sink leaked brown color water on the kitchen floor. The tiled floor underneath the sink was littered with food debris and brown and black color wet and dry substances. 2. The water temperature in the handwashing sink was below the acceptable range of 100 to 108 degrees Fahrenheit (F, a unit of temperature measurement) and staff had been washing their hands with cold water. 3. One soiled plunger used to clear clogged kitchen sink was stored next to dry food items inside the dry food pantry. 4. The refrigerator contained three bags of spoiled mixed salad vegetables. One container with diced raw beef for thawing was stored in the refrigerator next to a packet of sliced cooked turkey and ranch dressing. 5. The kitchen ' s food storage (pantry) was not clean and food processing equipment and cooking /serving utensils were soiled with dried food debris, dust, and grime. These failures resulted in unsafe and unsanitary kitchen and had the potential to cause cross-contamination which could place the residents at risk to experience symptoms of food-borne illnesses such as stomach upset, vomiting, and/or watery diarrhea. Findings: 1. During a concurrent observation and interview, on 10/26/22, at 11:00 a.m., with the Dietary Supervisor (DS) 1, Interim Director of Nursing (IDON), Registered Nurse (RN) 1, Administrator (ADM) 1, and Maintenance Supervisor (MS), inside the facility ' s kitchen, a pool of brown-color water was observed on the floor under the dishwasher. A mop and a pail with brown-color water was observed near the dishwasher. The tiled floor underneath the sink was observed littered with food debris and brown and black color wet and dry substances. The Dietary Aides (DA) 1, 2, & 3 were getting ready to prepare the resident ' s lunch. The Dietary Supervisor (DS) stated, We have been cleaning the water from the floor, but the dishwasher pipe keep on leaking. MS stated, The dishwasher valve is just loose . we just need a plumber ' s ' tape (tape used primarily to seal pipe threads against leaks) to fix the leak. IDON stated the leaking should stop as soon as MS applies the plumber ' s tape onto the pipe. 2. During a concurrent observation and interview, on 10/26/22, at 11:10 a.m., with DS 1, IDON, RN 1, MS 1, and ADM 1, inside the facility ' s kitchen, DA 1 was observed to have picked up an item from the floor. DA 1 came to the handwashing sink, turned it on and washed her hands for 10 seconds. DA 1 stated, The water is cold. It had been cold for weeks now. We need to wash our hands with hot water to kill the germs. At 11:15 a.m., this surveyor turned on the faucet counterclockwise (the direction generally known to deliver hot water) to do handwashing. The water stream that came out was very cold to the skin. DS 1 then took an infra-red thermometer (IRT, a thermometer that will only measure the surface temperature of water and not the object's temperature) and pointed the IRT towards the stream of water that had been flowing for over 3 minutes. DS 1 was redirected by RN 1 to use a Digital Water Temperature Thermometer (DWTT). At 11:20 a.m., DS 1 took the water temperature with a DWTT and obtained a temperature reading of 95.1 degrees F. During a concurrent observation and interview on 10/26/22, at 11:21 a.m., with DS 1, IDON, RN 1, MS 1, and ADM 1, inside the facility ' s kitchen, DS 1 stated, We must leave the water running between 5 to 7 minutes to get hot water . it will get hot after a while . I really did not notice how long we have not had hot water for handwashing . MS 1 stated, I need to adjust the hot water temperature in the boiler . that should fix the problem. MS stated he routinely checked the water temperature of the handwashing sink at least once a week. The log for kitchen sink water temperature checks was not provided as requested. During a concurrent observation and interview, on 11/7/22, at 8:30 a.m., inside the kitchen, with DS 1, the handwashing faucet was turned on for handwashing and to test the water temperature. The water was cold to touch. DS 1 stated she had been taking the water temperature and had logged the number of minutes (5-7 minutes) it took before the water temperature reached the acceptable range of 100 degrees F. DS 1 stated she had in serviced all DS to wait for the water to heat up before washing their hands. DS 1 stated a professional plumber is onsite at the facility to fix the leak in the 2-compartment dishwasher (used for cleaning pots and pans). DS 1 stated she will have the plumber look at the handwashing sink to see what could be done about it. During a review of the facility ' s policy and procedure titled, SANITATION AND INFECTION CONTROL - HANDWASHING, dated 2018, and reviewed and approved by the facility ' s Quality Assurance (QA) Committee on 7/29/22, indicated Food Service Workers (FSW) must properly and frequently wash their hands to prevent cross contamination of food supplies or equipment . Handwashing is encouraged instead of the use of chemical sanitizing gels or lotions . Wash hands before starting to work in the kitchen, after handling carts, soiled dishes, and utensils, before and after doing cleaning procedures, before and after handling foods, after using the toilet, sneezing, using a handkerchief or tissue, and after touching the face or hair. Follow the following steps to effectively wash hands . Turn on water slowly to warm, comfortable temperature, at least 100 degrees F. Wash and scrub for 20 seconds or more . During a review of the California Retail Food Code, dated 2018, which referenced the statutes found in the Health and Safety Code (HSC), Section 113953(c) indicate, Handwashing facilities shall be equipped to provide warm water under pressure for a minimum of 15 seconds through a mixing valve or combination faucet. If the temperature of water provided to a handwashing sink is not readily adjustable at the faucet, the temperature of the water shall be at least 100*F, but not greater than 108 degrees F. 3. During a concurrent observation and interview, on 10/26/22, at 11:23 a.m., with DS 1, IDON, RN 1, and ADM 1, inside the food pantry, the floor underneath the shelves holding dry cereals, plastic cups, and other dry food items was observed with loose dust([NAME]), paper trash, and food debris. One black plunger with beige and brown substance was observed on the floor next to canned food items. DS 1 stated the plunger was used in the kitchen only, to clear or unclog the kitchen sinks. DS 1 confirmed the plunger was not clean. DS 1 stated the plunger should be kept inside the locker for cleaning equipment and not in the food pantry or in the food preparation area. DS 1 and IDON confirmed the food pantry was not clean. During a review of the facility ' s policy and procedure titled, SANITATION AND INFECTION CONTROL - Cleaning Frequency dated 2018 and reviewed and approved by the facility ' s Quality Assurance (QA) Committee on 7/29/22, indicated . CLEANING FREQUENCY for food pantry: WEEKLY. The P and P for storage of cleaning equipment (example, plunger) was requested but not provided. 4. During a concurrent observation and interview, on 10/26/22, at 11:23 a.m., with DS 1, IDON, RN 1, and ADM 1, the refrigerator inside the food pantry was observed with five large and unopened bags of mixed salad vegetables. Three of the five bags contained brown color, wilted, and mushy vegetable mix. DS 1 pulled the three bags of spoiled vegetable mix and stated, These were just delivered here by (Vendor) on 10/18/22 and has an expiration date of 11/2022. DS 1, IDON, and ADM confirmed the three bags of vegetable mix were spoiled and should be discarded. IDON instructed DS 1 to call the Vendor and get replacement. DS 1 stated it is the expectation for DAs to check and remove spoiled or expired food items from the refrigerator. During a concurrent observation and interview, on 10/26/22, at 11:39 a.m., with DS 1, IDON, RN 1, and ADM 1, one container with diced raw beef for thawing was observed stored on the 3rd shelf of the refrigerator, next to a packet of sliced cooked turkey and ranch dressing. The 4th shelf underneath the 3rd shelf held cartons of pasteurized egg mix and eggs. DS 1, The raw beef is thawing at the correct shelf (3rd shelf). RN 1 stated, The standard of practice is to place raw meat for thawing in the bottom shelf of the refrigerator. During a review of the facility ' s policy and procedure titled, FOOD DEFROSTING METHOD dated 2018, and reviewed and approved by the facility ' s Quality Assurance (QA) Committee on 7/29/22, indicated All equipment should be sanitized Food will be thawed in such a manner as to keep food out of the danger zone . 5. During a concurrent observation and interview, on 10/26/22, at 11:40 a.m., with DS 1, IDON, RN 1, and ADM 1, in the kitchen, 24 food scoops of varying sizes were observed stored inside a drawer covered with dust and dried substances/debris. Five of the food scoops were smeared with dirt, food debris, and dried substances. DS 1 validated the food scoops were not clean. DS 1 stated she was in the process of removing the old and dirty liners from all the drawers in the kitchen. During a review of the facility ' s policy and procedure titled, SANITATION AND INFECTION CONTROL - Cleaning Frequency dated 2018 and reviewed and approved by the facility ' s Quality Assurance (QA) Committee on 7/29/22, indicated . CLEANING FREQUENCY for kitchen drawers: WEEKLY. 6. During a concurrent observation and interview, on 10/26/22, at 11:57 a.m., with DS 1, RN 1, and ADM 1, in the kitchen, the base and surfaces of one Heavy Duty food blender and one food processor were observed covered with dust, grease, and dried substances. DS 1 stated the blender and food processor were not clean. DS 1 stated the DAs were responsible in cleaning all kitchen equipment before and after they are used to prevent the accumulation of dirt, grease, and food debris. During a review of the facility ' s policy and procedure titled, CLEANING SMALL APPLIANCES/EQUIPMENT dated 2018, and reviewed and approved by the facility ' s Quality Assurance (QA) Committee on 7/29/22, indicated .Blenders, Food Processors will be cleaned DAILY and sanitized after each use. a. Unplug the appliance, b. Remove top from base, c. Remove all parts wash in hot soapy water, rinse, sanitize, and air dry, d. Wipe down the base with a cloth in sanitizing solution. During a review of online article titled, Elderly Nursing Home Patients Are Particularly Susceptible to Illness Related to Contaminated Food, dated 1/19/2010, at https://www.nursinghomelawcenter.org, indicated Older adults are particularly susceptible to food poisoning/food-borne illnesses . Many nursing home residents already have weakened immune systems due to age, illness, and disease, and their bodies cannot handle the added onslaught caused by food poisoning/food-borne illnesses. Nursing homes should take extra precautions to ensure that food is served in a safe, timely, and proper manner to prevent contamination. Food can be contaminated by bacteria, viruses, parasites, or their toxins. This contamination can occur at any point in the food production (processing, storing, and preparing). The most common cause of food poisoning is cross-contamination (the transfer of harmful organisms from one surface to another). Salmonella is a bacteria that commonly cause food poisoning. The bacteria may be present in raw meat, poultry, eggs, or unpasteurized dairy products. Staphylococci, bacteria that are naturally found on human skin and in the nose and throat, can also cause food poisoning when handling food. Shellfish and other foods that may have been exposed to sewage-contaminated water can transmit viral diseases such as Hepatitis A. Food poisoning can be easily prevented through the following steps: Wash your hands, utensils, and food surfaces often, keep raw foods separate from ready-to-eat foods, Refrigerate, or freeze perishable foods promptly, Throw it out when in doubt. Nursing home residents rely completely on nursing home staff to provide safe and nutritious food. When nursing homes fail to take adequate precautions, serious consequences, such as food poisoning/infections can occur. During a review of online article titled, CDC (Centers for Disease Control and Prevention, a United States federal government agency whose mission is to protect public health by preventing and controlling disease, injury, and disability) Food Safety undated, at https://www.cdc.gov>foodsafetycdc-and-food-safety indicated, Many different disease-causing germs can contaminate foods, so there are many different foodborne infections (also called foodborne disease or food poisoning).Anyone can get food poisoning, but certain groups of people are more likely to get sick and to have a more serious illness. Their bodies ' ability to fight germs and sickness is not as effective for a variety of reasons. These groups of people are Adults Aged 65 and Older. Older adults have a higher risk because as people age, their immune systems and organs don ' t recognize and get rid of harmful germs as well as they once did. Nearly half of people aged 65 and older who have a laboratory-confirmed foodborne illness from Salmonella or E. coli (bacteria found in the intestines of people and animals and in the environment; they can also be found in food and untreated water). People with Weakened Immune Systems such as diabetes, liver or kidney disease, alcoholism . cannot fight germs and sickness as effectively. For example, people on dialysis are 50 times more likely to get a Listeria infection. E. coli that causes diarrhea can spread through contaminated food or water. Most E. coli are harmless and are part of a healthy intestinal tract. However, some cause illnesses that are sometimes severe, such as diarrhea, urinary tract infections, respiratory illness, and bloodstream infections. The types of E. coli that cause diarrheal illness are spread through contaminated food or water and through contact with animals or people. The symptoms of E. coli infections are diarrhea, which can be bloody, and most have stomach cramps that may be severe. Some also have vomiting. Symptoms usually last 5-7 days. Wash your hands thoroughly with soap and running water. If they are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol and wash your hands with soap and running water as soon as you can. Prevent contamination by thoroughly washing hands, counters, cutting boards, and utensils with soap and water after they touch raw meat. Follow the four steps to food safety when preparing food: clean, separate, cook, and chill. Bacteria can multiply rapidly if left at room temperature or in the Danger Zone between 40°F and 140°F. Keep your refrigerator at 40°F or below and your freezer at 0°F or below, and know when to throw food out before it spoils. Thaw frozen food safely in the refrigerator, in cold water, or in the microwave.
Oct 2019 11 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure a physician was promptly notified for one sampl...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure a physician was promptly notified for one sampled resident (Resident 8) when Resident 8's coccyx (tail bone) pressure ulcer (damage caused to skin layers from direct pressure) increased in size and the Wound Medical Doctor (WMD) and attending MD (medical doctor) were not notified. This failure had the potential to worsen Resident 8's wound and delay wound healing. Findings: During a concurrent observation and interview on 10/28/19, at 8:50 a.m., Resident 8 laid on his bed and stated he had a pressure ulcer on his coccyx area. Resident 8 stated the current wound treatment was changed on 10/23/19. Resident 8's wound on the coccyx area was open, deep, and had red edges with mild serosangenous (clear fluid with blood) wound drainage. During a review of the clinical record for Resident 8, the face sheet (a document with demographic, personal and medical information) dated 10/31/19, indicated, Resident 8 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction (blockage or narrowing in the arteries supplying blood and oxygen to the brain), quadriplegia (paralysis of four limbs), muscle weakness, and pressure ulcer (bed sores) of sacral (tailbone) region. During a review of the clinical record for Resident 8, the Minimum Data Set (MDS) (assessment of healthcare and functional needs) dated 7/17/19, indicated Resident 8 was at risk of developing pressure ulcers. The MDS document indicated Resident 8 had Stage 4 (full thickness tissue loss with exposed bone, tendon or muscle) pressure ulcers. During a review of the clinical record for Resident 8, the Progress Notes dated 10/23/19, at 2:53 p.m., indicated, . Cleanse stage 4 pressure ulcer to coccyx with wound cleanser, pat dry .Current Measurements: 0.9 centimeters (cm-unit of measurement) x [by] 0.9 cm x 0.2 cm with no changes. 0 tunneling (formation of tunnels under the skin next to a wound) .mild sero-sanguinous, with mild odor .RP notified .MD notified. During a review of the clinical record for Resident 8, the Progress Notes dated 10/30/19, at 2:13 p.m., indicated, . [Resident 8] has stage 4 [wound to coccyx]. Current Measurements: 3.0 x 0.5 x 0.2 with increase in size. 0 tunneling .with mild sero-sanguinous, with mild odor .Continue [treatment] tx as per MD [medical doctor]/wound MD order . During a review of the clinical record for Resident 8, the Order Summary Report dated 10/31/19, indicated, .Cleanse stage 4 pressure ulcer to coccyx with wound cleanser, pat dry, apply Medi Honey (medicated dressing) and Calcium Alginate with silver (medicated dressing) .one time a day for skin management . as needed . During an interview with Licensed Vocational Nurse/ Treatment Nurse (LVN /TN) 3 on 10/31/19, at 8:24 a.m., she stated she measured Resident 8's coccyx wound every Wednesday and on 10/30/19, the wound measurement was 3.0 x 0.5 x 0.2 cm. She stated Resident 8's coccyx wound increased in size from 0.9 x 0.2 x 0.2 cm, with serosanguinous drainage and a mild odor. She stated she did not notify the wound MD or the attending MD of Resident 8's current pressure ulcer wound measurement. LVN//TN 3 stated, I will continue the [current wound] treatment until next week. After this week of [Resident 8's wound] treatment, I will notify the wound MD. During an interview with LVN//TN 3 on 10/31/19, at 8:35 a.m., she stated Resident 8's increase in wound size was considered a significant change of condition and she should have notified Resident 8's wound MD and the attending MD as soon she established the change in wound size. LVN/TN 3 stated Resident 8's coccyx wound had demonstrated slow healing and it could worsen. During an interview with the Minimum Data Set Coordinator (MDSC), on 10/31/19, at 8:46 a.m., she stated the increase in Resident 8's wound size was considered a significant change of condition. The MDSC stated Resident 8's wound MD and the attending MD should have been notified by the licensed nurse after the measurements were taken. The MDSC stated notification was important in order to obtain a new wound treatment for Resident 8 and prevent the wound from worsening and delaying wound healing. During a phone interview with the WMD, on 10/31/19, at 9:42 a.m., he stated he should have been notified by LVN/TN 3 as soon as she obtained Resident 8's new wound measurements to facilitate Resident 8's changes in treatment orders. He stated the wound to Resident 8's coccyx area had re-opened and was worse than it was before. During a concurrent interview and record review with the Assistant Director of Nursing (ADON), on 10/31/19, at 11:23 a.m., she reviewed the facility policy and procedure titled, Change in a Resident's Condition or Status and stated it indicated, . The nurse will notify the resident's Attending Physician or physician on call when there has been a . d. significant change in the resident's physical/emotional/mental condition . The ADON stated Resident 8's increase in wound size for a period of one week was considered a significant change of condition and Resident 8's MD should have been notified as soon as the wound size change was discovered in order to facilitate MD recommendations in wound treatment orders. During review of the facility policy and procedure titled, Change in Resident's Condition or Status dated 5/17, indicated, .The nurse will notify the resident's Attending Physician or physician on call when there has been a . d. significant change in the resident's physical/emotional/mental condition . 2. A significant change of condition is a major decline or improvement in the resident's status that: a. Will not normally resolve itself without intervention by staff or by implementing standard disease- related clinical interventions (is not self-limiting) . During review of the facility policy and procedure titled, Pressure Ulcer/Injury Risk Assessment dated 7/17, indicated, .3. Notify attending MD if new skin alteration noted .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a comprehensive, person-centered care plan was...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a comprehensive, person-centered care plan was implemented to meet the identified needs for one of three sampled residents (Resident 70) when Resident 70 did not have the left padded side rail on his bed as ordered by his physician and as indicated in his comprehensive care plan. This failure potentially placed Resident 70's care needs to go unmet and the potential to result in Resident 70's injury. Findings: During an observation on 10/28/19, at 8:39 a.m., in Resident 70's room, Resident 70 laid on his bed with two side rails up. Resident 70's right side rail was covered with soft padding and the left side rail was without any padded cover. During a review of the clinical record for Resident 70, the face sheet (a document with demographic, personal and medical information) dated 10/29/19, indicated Resident 70 was admitted to the facility on [DATE] with admitting diagnoses that included unspecified injury of the head, hemiplegia (paralysis of one side of the body), unspecified convulsions, quadriplegia (paralysis of four limbs), and other muscle spasms. During a review of the clinical record for Resident 70, the Minimum Data Set (MDS) (assessment of healthcare and functional needs) dated 10/4/19, indicated Resident 1 had short and long term memory impairment. The MDS document indicated Resident 1 was moderately impaired in decision making of activities of daily living and required one-person assistance with mobility. During a concurrent observation and interview with Licensed Vocational Nurse (LVN) 1, on 10/28/19, at 3:44 p.m., she validated Resident 70 had no padding on his left side rail. She stated both of Resident 70's side rails should have been padded to prevent Resident 70 from injuring himself. LVN 1 stated Resident 70 had a history of hitting the side rails and obtaining injuries. During a concurrent interview and record review with the Minimum Data Set Coordinator (MDSC), on 10/29/19, at 3:10 p.m., she reviewed Resident 70's Order Summary Report dated 10/29/19, indicated, . PADDED SIDERAILS X2 WHILE IN BED FOR SAFETY DUE TO MUSCLE SPASTICITY AND SEIZURE DISORDER. The MDSC stated Resident 70 had a history of hitting the side rails due to his muscle spasticity and seizure disorder and having only one rail padded could have the potential for Resident 70 to injure his hands. During a concurrent interview and record review with the Assistant Director of Nursing (ADON), on 10/30/19, at 11:34 a.m., she reviewed Resident 70's care plans and stated they indicated, .The resident requires padded bed side-rails x 2 when in bed D/T [due to] [NAME] [diagnosis] of SEIZURE AND MUSCLE SPASMS, Quadriplegia [paralysis of four limbs], has poor safety awareness . Padded side rails up x 2 when in bed . The ADON stated Resident 70 had a previous history of significant skin change involving discoloration of his hands due to his hitting them on the side rails. She stated Resident 70's side rail care plan should have been fully implemented by the licensed nurses to prevent Resident 70's potential injury to his hands. During review of the facility policy and procedure titled Bed Safety dated 12/07, indicated, . e. identify additional safety measures for residents who have been identified as having a higher than usual risk for injury including entrapment (e.g., altered mental status, restlessness, etc.) . During review of the facility policy and procedure titled Care Plans- Baseline dated 12/16, indicated, .2. The Interdisciplinary Team will review the healthcare practitioner's orders (e.g., dietary needs, medications, routine treatments, etc.) and implement a baseline care plan to meet the resident's immediate care needs . b. Physician orders . During review of the facility policy and procedure titled Care Plans, Comprehensive Person-Centered dated 12/16, indicated, . The Interdisciplinary Team (IDT), . and implements a comprehensive, person-centered care plan for each resident .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to treat residents with respect and dignity when staff spoke with each other in a foreign language not understood or spoken by f...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to treat residents with respect and dignity when staff spoke with each other in a foreign language not understood or spoken by four of seven sampled residents (Residents 1, 27, 29, and 52). This failure made Residents 1, 27 and 52 feel uncomfortable and believed staff talked about them in a language they did not understand and potentially affected Resident 29 from feeling disrespected when staff spoke in a language he did not understand. Findings: During the resident council group interview with Residents 1, 27, 29 and 52 on 10/29/19, at 2:13 p.m., Resident 27 stated nursing staff spoke to each other in a foreign language she did not understand while they provided care to her, All of the time. Resident 27 stated she didn't like when staff spoke in a language she did not understand. Resident 27 stated this made her feel like staff were talking about her or made fun of her in a language she did not understand. Resident 1 stated staff talked in a foreign language all the time. Resident 1 stated it made her feel like they were talking about her and making fun of her when staff spoke in a language she did not understand. During a review of the clinical record for Resident 27, the Brief Interview for Mental Status (BIMS) (assessment of cognitive status-memory function), dated 8/9/19, indicated a score of 15 out of 15 which indicated the resident had no cognitive impairment. During a review of the clinical record for Resident 1, the BIMS, dated 7/10/19, indicated a score of 11 out of 15 which indicated the resident had mild cognitive impairment. During a concurrent observation and interview with Resident 27, on 10/30/19, at 8:39 a.m., in the common room, Resident 27, stated certain Certified Nurse Assistants (CNA) talked to each other in a foreign language she did not understand while they cared for her. Resident 27 stated in she believed they were talking about her and making fun of her. She stated she wished they would stop doing it. Resident 27 stated her CNA for that day [10/30/19] was the CNA who spoke in a foreign language while providing her with assistance During an interview with CNA 4, on 10/30/19, at 8:49 a.m., she stated she was Resident 27's assigned CNA. CNA 4 stated the DSD gave her training earlier in the day [10/30/19] about not speaking in a foreign language in the presence of residents. CNA 4 denied speaking in a foreign language while in the facility. During a concurrent interview and record review with the Director of Staff Development (DSD), on 10/30/19, at 9:36 a.m., she stated she in-serviced staff on 10/14/19 and 10/18/19, regarding not speaking in foreign languages in the presence of residents who did not understand the language. She stated it was important for the respect and dignity of the residents that staff did not speak in foreign languages the residents did not understand. The DSD stated residents could think staff were speaking about them when staff spoke to each other in a foreign language. The DSD stated she heard CNA 4 and CNA 11 speak in a foreign language not understood by residents inside a resident's room that morning [10/30/19]. The DSD stated she provided the two CNA's the reminder to not speak in a foreign language in the presence of the residents. During an interview with CNA 11, on 10/30/19, at 10:12 a.m., she stated she was in serviced by the DSD earlier in the day [10/30/19] and was told to not to speak a foreign language not understood by the residents. CNA 11 stated residents might think she was talking about them or making fun of them. CNA 11 stated she accidentally spoke to another CNA [CNA 4] in a foreign language in an occupied resident room in the morning and the other CNA responded to her in the foreign language. During an interview with Resident 52, on 10/30/19, at 9:19 a.m., she stated she heard CNAs speak a foreign language to each other in the facility, All the time while they provided care to the residents. Resident 52 stated it made her feel uncomfortable and wondered if they were talking about her when they spoke in a foreign language. During a review of the clinical record for Resident 52, the BIMS, dated 9/10/19, indicated a score of 13 out of 15 which indicated the resident had no cognitive impairment. During an interview with the Director of Nursing (DON), on 10/30/19, at 10:38 a.m., she stated the staff could not speak in a foreign language to the residents unless the resident spoke the language. The DON stated she gave an in-service to nursing staff on 6/13/19 with reminder to not speak in foreign languages in the presence of residents who did not understand the language. The DON stated she was aware there was an incident of [CNA 4 and CNA 11] speaking to each other in a foreign language in front of residents that morning on 10/30/19. The DON stated this was a complaint made by the residents during the resident council meetings. During a concurrent interview and record review with the Activity Director (AD), on 10/30/19, at 11:17 a.m., she reviewed the Resident Counsel meeting minutes. The AD stated on 7/24/19, residents complained about CNAs speaking in foreign languages, talking on cell phones, and sitting on resident beds at the meeting. She stated she had not written in the meeting minutes about the foreign language but she remembered it was with the complaint about the CNAs using their cell phones and she was positive she had reported it. The AD stated she had brought the report to the DSD at the time whose response was to provide an in-service for staff on 7/29/19. The AD stated the 8/20/19 Resident Counsel meeting minutes indicated three of four residents stated the problem had not been resolved so she took the report to the DON. The AD stated the report to the DON indicated the DON's response was that the DSD had in-serviced CNAs on 7/29/19, and no other action was taken. During an interview with CNA 4, on 10/30/19, at 11:37 a.m., she stated she spoke with CNA in Resident 27's room that morning in a foreign language. During an interview with the Administrator (ADM), on 10/30/19, at 2:12 p.m., he stated the facility had no written policy and procedure on staff speaking foreign languages in the facility. During an interview with Resident 29, on 10/30/19, at 4:34 p.m., he stated he heard CNAs speaking to each other in a foreign language in front of the residents all the time but it didn't bother him. During a review of the clinical record for Resident 29, the BIMS, dated 8/12/19, indicated a score of 15 out of 15 which indicated the resident had no cognitive impairment. During a concurrent interview and record review with the DON, on 10/31/19, at 8:02 a.m., she reviewed the in-service she provided to staff titled Abuse Prevention and Mandated Reporter, dated 6/3/19. The DON confirmed the in-service was read and signed by facility staff but no competencies were completed after the training. The DON stated the in-service indicated, When staff speak in a language other than English in a resident care area this might be interpreted as excluding them, or talking about them, or making fun of them. This would not be in accordance with maintaining and enhancing a resident's dignity. The only exception to this is if you are trying to speak the language of the resident. The DON reviewed the facility's document Your Rights and Protections as a Nursing Home Resident and stated it indicated At a minimum .you have the right to: Be Treated with Respect: You have the right to be treated with dignity and respect. The DON stated speaking in a foreign language in front of residents who didn't understand that language went against the residents' rights and did not provide them with dignity.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to provide care and services in accordance with professional standards of quality for four of 10 sampled residents (Resident 10,...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to provide care and services in accordance with professional standards of quality for four of 10 sampled residents (Resident 10, Resident 24, Resident 25, Resident 69 and Resident 70) when: 1.Licensed Vocational Nurse (LVN) 2 administered medications earlier than the physician ordered medication administration times to Residents 24, 25, and 69; then documented the medications were administered in the Electronic Medication Administration Record (e-MAR) within the time frame the medications were ordered to be administered. 2. LVN 1 did not flush (pour water to provide a clear passage) Resident 10's gastrostomy tube (G-tube) (a tube inserted through the stomach to deliver nutrition and medications directly into the stomach) with water prior to medication administration as was ordered by the physician. 3.Resident 70 did not have padded side rails on his bed as ordered by his physician. For Resident 10, Resident 24, Resident 25 and Resident 69's this failure potentially placed their health and safety at risk by not administering the medications in accordance with the manufacturer's specification, the prescriber's order, or the accepted professional standards and principles. For Resident 70 this potentially placed him at risk for injury from not having the physician ordered padded side rails. Findings: 1.During a medication administration observation in Building Two, on 10/29/19, at 11:42 a.m., LVN 2 prepared Resident 25's medications: one tablet of baclofen (a medication to treat muscle spasm) 20 milligram (mg) (a unit of measurement), one capsule of docusate sodium (a medication to treat constipation) 250 mg, two tablets of hydrocodone-acetaminophen (a medication to relieve pain) 5-325 mg, and one capsule of gabapentin (medication used to treat nerve pain) 600 mg. She put the five tablets in a medication cup and administered them to Resident 25 with a glass of water. Resident 25's e-MAR displayed a white colored screen for medications not yet due, a yellow colored screen for medications due to be administered and a red colored screen for overdue medications. Resident 25's e-MAR displayed a white colored screen for the gabapentin administered by LVN 2. During a review of the clinical record for Resident 25, the e-MAR dated 10/29/19, indicated, .gabapentin tablet 600 MG Give 1 capsule by mouth three times a day related to AUTONOMIC NEUROPATHY (nerve damage) . [at 2 p.m.] . During a medication administration observation in Building Two, on 10/29/19, at 11:48 a.m., LVN 2 placed one tablet of tramadol (a medication to relieve pain) 50 mg in a medication cup and administered to Resident 24. Resident 24's e-MAR for tramadol displayed a white-coded screen. During a review of the clinical record for Resident 24, the e-MAR dated 10/29/19, indicated, . tramadol [hydrochloride] HCL Give 1 tablet by mouth three times a day related to CHRONIC PAIN SYNDROME for moderate to severe pain .[2 p.m.] . During a medication administration observation in Building Two, on 10/29/19, at 12:07 p.m., LVN 2 prepared Resident 69's mediations: one capsule of gabapentin 300 mg and one tablet of hydrocodone-acetaminophen 5-325 mg. Resident 69's e-MAR for hydrocodone-acetaminophen displayed a white white-coded screen. During a review of the clinical record for Resident 69, the e-MAR dated 10/29/19, indicated, . hydrocodone-acetaminophen tablet 5-325 MG Give 1 tablet by mouth every 8 hours related to ACQUIRED ABSENCE OF UNSPECIFIED LEG ABOVE KNEE . [2 p.m.] . During an interview with LVN 2, on 10/29/19, at 12:10 p.m., she stated a yellow-coded dashboard in the e-MAR indicated the medication was due and it was in the timeframe for the medication to be administered to the resident. LVN 2 stated a white-coded dashboard in the e-MAR indicated the medication was not due and could not be administered. During an interview with LVN 2, on 10/29/19, at 12:12 p.m., she stated she gave Residents 24, 25, and 69 medications early and not in the physician ordered time frame. LVN 2 stated she was allowed to give medications one hour before to one hour after the ordered medication time. She stated Resident 69's pain medication [hydrocodone-acetaminophen] was given less than eight hours from the previous administration and more than one hour before the ordered time. During an interview with the Minimum Data Set Coordinator (MDSC), on 10/29/19, at 2:49 p.m., she stated the licensed nurse should have followed the physician's orders in medication administration and should have given the medication within the appropriate time frame. The MDSC stated giving pain medications earlier than the appropriate time frame could overdose the resident. The MDSC stated giving a medication earlier than the ordered medication administration time was considered a medication error. During a concurrent interview and record review with the Assistant Director of Nursing (ADON), on 10/30/19, at 11:06 a.m., she reviewed Resident 24, 25, and 69's e-MAR which indicated, .Resident 25 . [Brand name] 50 MG Tramadol Scheduled for [2 p.m.] . Documented [as administered by LVN 2] .10/29/19 at [2:14 p.m.] .Resident 24 . gabapentin tablet 600 MG Scheduled for [2 p.m.] . Documented [as administered by LVN 2] . 10/29/19 at [1:18 p.m.]; Resident 69 . Hydrocodone-Acetaminophen Tablet 5-325 MG Scheduled for [2 p.m.] . Documented [as administered by LVN 2] . 10/29/19 at [1:25 p.m.] . During a concurrent interview and record review with the ADON, on 10/30/19, at 11:08 a.m., she reviewed the facility policy and procedures titled, Administering Medications and stated it indicated, . 4. Medications must be administered within one (1) hour of their prescribed time . She stated giving Resident 24, 25, and 69 medications earlier than the time frame of medication administration was considered a medication error and the licensed nurse should have administered the medications within one hour of the prescribed administration time. During a review of the facility policy and procedure titled, Administering Medications, dated 12/12, indicated, . 4. Medications must be administered within one (1) hour of their prescribed time, unless otherwise specified. During a review of the facility policy and procedure titled, Adverse Consequences and Medication Errors dated 4/14, indicated, . A medication error is defined as the preparation or administration of drugs or biological which is not in accordance with physician's orders, manufacturer specifications, or accepted professional standards and principles of the professional(s) providing services . 6. Examples of medication errors include g. Wrong time . Review of professional reference titled, Point Click Care - Electronic Medication Administration Record . dated 2/18 (found at https://pointclickcare.com/products/emar/), indicated, .The e-MAR interface provides resident pictures for identifying the right resident, and color coding allows staff to determine when the right medication is due at the right time . Review of professional reference titled, 8 Rights of Medication Administration dated 5/27/11, (found at https://www.nursingcenter.com/ncblog/may-2011/8-rights-of-medication-administration), indicated, .5. Right time .Double-check that you are giving the ordered dose at the correct time .6. Right documentation . Document administration AFTER giving the ordered medication . 2. During a medication administration observation with LVN 1, on 10/29/19, at 8:36 am, she prepared Resident 10 medications and proceeded to Resident 10's room. She checked the placement of the G-tube, inserted 10 cubic centimeter (cc) (a unit of measurement) of air into G-tube, and auscultated (listened) to Resident 10's abdomen with the stethoscope. She reattached the syringe plunger to the end of G-tube and administered the medication to Resident 10 without fist flushing the G-tube with water. She attempted to remove the medication from the syringe plunger and transferred the medication into a medication cup. She then poured 5 milliliters (ml) (a liquid unit of measurement) of water and flushed the G-tube to unclog the tube. During a review of the clinical record for Resident 10, the e-MAR dated 10/29/19, indicated . flush g tube with 25 cc of water before and after meds (medications) and feeding every shift . During a review of the clinical record for Resident 10, the Order Summary Report dated 10/29/19, indicated, Flush g tube with 25cc of water before and after meds and feeding every shift . Order Status: active . start date: 11/18/15. During an interview with LVN 1, on 10/29/19, at 8:36 a.m., she stated she should have flushed Resident 10's G-tube with water prior to medication administration and she did not. During an interview with the ADON, on 10/30/19, at 11:33 a.m., she stated Resident 10's G-tube should have been flushed with water before giving medication to make sure the G-tube was patent (open not clogged) for the medication to flow freely as prescribed by Resident 10's attending physician. Review of professional reference titled, Gastrostomy Tube Care undated retrieved from https://health.ucdavis.edu/otolaryngology/Health%20Information/GASTROSTOMY_TUBE_CARE.pdf), indicated, . FLUSHING . Flush the tube with water before and after feedings and before and after medications. Use . This keeps the inside of the tube . clean . 3. During an observation on 10/28/19, at 8:39 a.m., in Resident 70's room, Resident 70 laid on his bed with two side rails up. Resident 70's right side rail was covered with soft padding and the left side rail was without any padded cover. During a concurrent observation and interview with LVN 1, on 10/28/19, at 3:44 p.m., she validated Resident 70 had no padding on his left side rail. She stated both of Resident 70's side rails should have been padded to prevent Resident 70 from injuring himself. LVN 1 stated Resident 70 had a history of hitting the side rails and obtaining injuries. During a concurrent interview and record review with the MDSC, on 10/29/19, at 3:10 p.m., she reviewed Resident 70's Order Summary Report dated 10/29/19, indicated, . PADDED SIDERAILS X2 WHILE IN BED FOR SAFETY DUE TO MUSCLE SPASTICITY AND SEIZURE DISORDER. The MDSC stated Resident 70 had a history of hitting the side rails due to his muscle spasticity and seizure disorder and having only one rail padded could have the potential for Resident 70 to injure his hands.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to ensure residents were free of medication errors in excess of five percent when the facility's medication error rate was 11.54...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to ensure residents were free of medication errors in excess of five percent when the facility's medication error rate was 11.54 percent. There were 26 opportunities for errors and three medication errors in three of eight sampled residents (Resident 24, 25, and 69). These failures potentially placed Resident 24, 25, and 69 ' s health at risk of overdose and not receiving the full therapeutic effects of the medications administered. Findings: During a medication administration observation in Building Two, on 10/29/19, at 11:42 a.m., Licensed Vocational Nurse LVN 2 prepared Resident 25's medications: one tablet of baclofen (a medication to treat muscle spasm) 20 milligram (mg) (a unit of measurement), one capsule of docusate sodium (a medication to treat constipation) 250 mg, two tablets of hydrocodone-acetaminophen (a medication to relieve pain) 5-325 mg, and one capsule of gabapentin (medication used to treat nerve pain) 600 mg. She put the five tablets in a medication cup and administered them to Resident 25 with a glass of water. Resident 25's electronic medication administration record (e-MAR) displayed a white colored dashboard for medications not yet due, a yellow colored dashboard for medications due to be administered and a red colored dashboard for overdue medications. Resident 25's e-MAR displayed a white colored dashboard for the gabapentin administered by LVN 2. During a review of the clinical record for Resident 25, the e-MAR dated 10/29/19, indicated, .gabapentin medication used tablet 600 MG Give 1 capsule by mouth three times a day related to AUTONOMIC NEUROPATHY (nerve damage) IN DISEASES . [at 2 p.m.] . During a review of the electronic record with the medication administration details for Resident 25 dated 10/30/19, indicated Resident 25 ' s last dose of gabapentin was administered on 10/29/19, at 8:19 a.m. During a medication administration observation in Building Two, on 10/29/19, at 11:48 a.m., LVN 2 placed one tablet of tramadol (a medication to relieve pain) 50 mg in a medication cup and administered to Resident 24. Resident 24's e-MAR for tramadol displayed a white-coded dashboard, which meant the medication was not yet due.this definition needs to be above During a review of the clinical record for Resident 24, the e-MAR dated 10/29/19, indicated, . tramadol [hydrochloride] HCL Give 1 tablet by mouth three times a day related to CHRONIC PAIN SYNDROME for moderate to severe pain . [2 p.m.] . During a review of the electronic record with the medication administration details for Resident 24 dated 10/30/19, indicated Resident 24 ' s last dose of tramadol was administered on 10/29/19, at 7:06 a.m. During a medication administration observation in Building Two, on 10/29/19, at 12:07 p.m., LVN 2 prepared Resident 69's mediations: one capsule of gabapentin 300 mg and one tablet of hydrocodone-acetaminophen 5-325 mg. Resident 69's e-MAR for hydrocodone-acetaminophen displayed a white-coded dashboard, which meant the medication was not yet due. Defined above During a review of the clinical record for Resident 69, the e-MAR dated 10/29/19, indicated, . hydrocodone-acetaminophen tablet 5-325 MG Give 1 tablet by mouth every 8 hours related to ACQUIRED ABSENCE OF UNSPECIFIED LEG ABOVE KNEE . [2 p.m.] . During a review of the electronic record with the medication administration details for Resident 69 dated 10/30/19, indicated Resident 69 ' s last dose of hydrocodone-acetaminophen tablet was administered on 10/29/19, at 5:15 a.m. During an interview with LVN 2, on 10/29/19, at 12:10 p.m., she stated a yellow-coded dashboard in the e-MAR indicated the medication was due and it was in the timeframe for the medication to be administered to the resident. LVN 2 stated a white-coded dashboard in the e-MAR indicated the medication was not due and could not be administered. During an interview with LVN 2, on 10/29/19, at 12:12 p.m., she stated she gave Residents 24, 25, and 69 medications early and not in the physician ordered time frame. LVN 2 stated she was allowed to give medications one hour before to one hour after the ordered medication time. She stated Resident 69's pain medication [hydrocodone-acetaminophen] was given less than eight hours from the previous administration and more than one hour before the ordered time. During an interview with Minimum Data Set Coordinator (MDSC), on 10/29/19, at 2:49 p.m., she stated the licensed nurse should have followed the physician's orders in medication administration and should have given the medication within the appropriate time frame. The MDSC stated giving pain medications earlier than the appropriate time frame could overdose the resident. The MDSC stated giving a medication earlier than the ordered medication administration time was considered a medication error. During a concurrent interview and record review with the Assistant Director of Nursing (ADON), on 10/30/19, at 11:06 a.m., she reviewed Resident 24, 25, and 69's e-MAR which indicated, .Resident 25 . [Brand name] 50 MG Tramadol Scheduled for [2 p.m.] . Documented [as administered by LVN 2] .10/29/19 at [2:14 p.m.] .Resident 24 . gabapentin tablet 600 MG Scheduled for [2 p.m.] . Documented [as administered by LVN 2] . 10/29/19 at [1:18 p.m.]; Resident 69 . Hydrocodone-Acetaminophen Tablet 5-325 MG Scheduled for [2 p.m.] . Documented [as administered by LVN 2] . 10/29/19 at [1:25 p.m.] . During a concurrent interview and record review with the ADON, on 10/30/19, at 11:08 a.m., she reviewed the facility policy and procedures titled, Administering Medications and stated it indicated, . 4. Medications must be administered within one (1) hour of their prescribed time . She stated giving Resident 24, 25, and 69 medications earlier than the time frame of medication administration was considered a medication error and the licensed nurse should have administered the medications within one hour of the prescribed administration time. During a review of the facility policy and procedure titled, Administering Medications, dated 12/12, indicated, . 4. Medications must be administered within one (1) hour of their prescribed time, unless otherwise specified. During a review of the facility policy and procedure titled, Adverse Consequences and Medication Errors dated 4/14, indicated, . A medication error is defined as the preparation or administration of drugs or biological which is not in accordance with physician's orders, manufacturer specifications, or accepted professional standards and principles of the professional(s) providing services . 6. Examples of medication errors include g. Wrong time . During a review of professional reference titled Point Click Care - Electronic Medication Administration Record . dated 2/18 retrieved from https://pointclickcare.com/products/emar, indicated, .The e-MAR interface provides resident pictures for identifying the right resident, and color coding allows staff to determine when the right medication is due at the right time . During a review of professional reference titled, 8 Rights of Medication Administration dated 5/27/11, retrieved from https://www.nursingcenter.com/ncblog/may-2011/8-rights-of-medication-administration, indicated, .5. Right time .Double-check that you are giving the ordered dose at the correct time .6. Right documentation . Document administration AFTER giving the ordered medication .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0806 (Tag F0806)

Could have caused harm · This affected multiple residents

Based on observation, interview and record review, the facility failed to ensure food preferences were followed for two of 73 residents (Residents 27 and 52). This failure had the potential to result...

Read full inspector narrative →
Based on observation, interview and record review, the facility failed to ensure food preferences were followed for two of 73 residents (Residents 27 and 52). This failure had the potential to result in meal dissatisfaction which could lead to decreased meal intake putting the resident at risk for compromised nutritional and medical status. Findings: During a review of the facility policy and procedure titled, Orientation, In-service and Personnel Management indicated the Dietary Service Supervisor (DSS) was responsible for obtaining resident's food preferences and ensuring residents receive the proper food items to meet their Department of Food and Nutrition Services needs. During an observation on 10/28/19, at 12:35 p.m., of the lunch meal, Resident 27's meal consisted of smothered steak with mushroom gravy, maple sweet potatoes, seasoned green beans, roll with butter and dessert. Resident 27 was observed removing the gravy from the meat with her knife. She stated she did not like to eat gravy because it caused her to have diarrhea but she often received gravy with her meals. When asked if she had notified anyone of her food preferences, Resident 27 stated she had but it didn't matter, she still received gravy. During an interview with Certified Nursing Assistant (CNA) 2, on 10/28/19, at 12:40 p.m., she stated she often took meals back to the kitchen for Resident 27 because gravy was served. During a review of Resident 27's meal ticket indicated dislikes: no gravy. During an observation on 10/29/19, at 12:34 p.m., of the lunch meal, Resident 27 was eating lunch in the dining room. Resident 27's lunch meal consisted of two enchiladas, mashed potatoes with gravy, peas, roll with butter and dessert. Resident 27 scraped the gravy off the mashed potatoes. When asked if she notified anyone about the gravy that meal, Resident 27 stated she had not because it never changed anything. During an interview with Resident 27, on 10/30/19 at 8:45 a.m., during the breakfast meal, Resident 27 stated when she did not receive the food she ordered. She stated it made her feel bad in her heart, like the facility did not care. Resident 27 began to cry and asked, Why won't they give me what I ask for? During an interview with the Registered Dietitian Nutritionist (RDN), on 10/30/19, at 8:49 a.m., the RDN stated food preferences were obtained on admission from the Director of Service Supervisor and updated by the RDN when needed. During a concurrent interview and observation with Resident 52, on 10/30/19, at 8:59 a.m., Resident 52 was eating breakfast. Resident 52's breakfast meal included oatmeal and peaches. Resident 52 stated she did not like oatmeal or peaches and was not supposed to get oatmeal but always did. During a review of Resident 52's meal ticket indicated dislikes: no oatmeal and beverages and prefers: cold cereal and banana. During an interview with CNA 3, on 10/30/19, at 9 a.m., CNA 3 confirmed Resident 52 had received oatmeal and peaches with her breakfast meal. CNA 3 stated she had to go to the kitchen to get Resident 52 cold cereal and banana. CNA 3 stated Resident 52 often received the wrong food items causing the CNAs to go back and forth to the kitchen while they were trying to deliver meal trays and feed other residents. CNA 3 stated the residents sometimes got mad at the CNAs for taking so long to deliver trays and some residents would say they did not want anything to eat anymore.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the kitchen failed to ensure safe and sanitary conditions were followed in the kitchen when: 1. The ice machine was not clean. 2. The Robot Coupe (a...

Read full inspector narrative →
Based on observation, interview, and record review, the kitchen failed to ensure safe and sanitary conditions were followed in the kitchen when: 1. The ice machine was not clean. 2. The Robot Coupe (a machine used to puree foods) blade was chipped and worn. 3. The kitchen screen door to the back parking lot was not flush with the doorjamb. 4. The ice machine drain pipe did not have an air gap. 5. Kitchen equipment was not clean or air dried. 6. Three cutting boards were heavily marred. 7. The can opener blade was worn. 8. A wooden door frame in the kitchen was heavily frayed. 9. Employee personal belongings were stored in the kitchen. These failures posed a threat for unsafe food handling in a medically vulnerable resident population. The facility census was 73. Findings: 1. During a concurrent observation and interview with the Maintenance Director (Maint D), on 10/28/19, at 10:55 a.m., the interior of the ice machine was inspected. A grayish residue was seen near the ice chute. When the area near the ice chute was wiped with a white paper towel, the grayish residue came off onto the paper towel. The Maint D confirmed there should not be any type of residue on the inside of the ice machine. The Maint D stated he last cleaned the ice machine in October 2019. During a concurrent interview and record review with Maint D, on 10/28/19, at 11:28 a.m., he reviewed the facility document titled Ice Machine Inspection. Maint D stated the document indicated the ice machine's annual cleaning was last completed on May 14, 2019. The Maint D acknowledged the annual cleaning was performed by the previous Maintenance Director. The Maint D also stated he had never personally performed the annual cleaning of the ice machine. The Maint D further stated when he cleaned the ice machine, no chemicals were used. During an interview with the Registered Dietitian Nutritionist (RDN), on 10/30/19, at 8:49 a.m., she stated she had not inspected the inside of the ice machine. The RDN verified the ice machine should not have residue on the inside of it. During a review of the ice machine manufacturer's guidelines, it indicated B. Cleaning and Sanitizing Instructions- The ice machine must be cleaned and sanitized at least once a year. More frequent cleaning and sanitizing may be required in some water conditions . 6.pour 14 fluid ounces of manufacturer's Scale Away into the water tank . 15. Pour .78 fluid ounce chlorine bleach into the water tank. According to the USDA 2017 Food Code, Section 4-601.11, Equipment, Food-Contact Surfaces, Nonfood Contact Surfaces, and Utensils (A): Equipment food-contact surfaces and utensils shall be clean to sight and touch. 2. During the initial tour of the kitchen, on 10/28/19, at 10:14 a.m., with the Dietary Services Supervisor (DSS), the Robot Coupe (RC) blade was observed to be chipped and worn. The DSS confirmed the RC blade should be replaced. During an interview with the RDN, on 10/30/19, at 8:49 a.m., she confirmed the RC blade should not be chipped. According to the USDA 2017 Food Code, Section 4-501.11, Equipment, Good repair and Proper Adjustment (A): Equipment shall be maintained in a state of repair. 3. During a concurrent interview and observation with the DDS, on 10/28/19, at 11:25 a.m., a metal screen door located at the back of the kitchen was observed with gaps at the bottom and sides of the screen door. The DSS verified the screen door had gaps and stated the screen door should be flush with the doorjamb to prevent pests from entering the kitchen. During an interview with the RDN, on 10/30/19, at 8:49 a.m., she confirmed gaps in the kitchen screen door were not acceptable due to the possibility pests may enter the kitchen. 4. During a concurrent observation and interview with the DDS, on 10/28/19, at 10:57 a.m., in the kitchen, the ice machine drain pipe was observed below the flood level rim of the floor sink. The DSS confirmed there was not an air gap on the ice machine drain pipe. During an interview with the RDN, on 10/30/19, at 8:49 a.m., she confirmed there was not an air gap on the drain pipe of the ice machine. According the USDA 2017 Food Code, Section 5-202.13, Backflow Prevention, Air Gap, an air gap between the water supply inlet and the flood level rim of the plumbing fixture, equipment, or nonfood equipment, shall be at least twice the diameter of the water supply inlet and may not be less than 25 mm (1 inch). 5. During a concurrent interview and observation with the DDS, on 10/28/19, at 8:14 a.m., on the initial tour of the kitchen, the following was identified: - The oven knobs had a thick, sticky, black residue, - The oven hood filter had a black residue, - Two pans had a thick black residue on the inside edges, - 18 cabinet handles had food debris inside the handles - A plastic gray tub was used to store clean dishes and utensils. Food debris was observed inside the tub, - The blender was stored wet. The DSS confirmed the above findings and stated the items needed to be replaced, cleaned or air dried. During a concurrent interview and observation with the DDS, on 10/28/19, at 10:39 a.m., on a follow up visit to the kitchen, more than five dish racks had a sticky black residue. The DSS confirmed the above findings and stated the items needed to be replaced, cleaned or air dried. Review of the facility document titled Cleaning Schedule: August 2019 and September 2019 indicated the oven doors and inside were cleaned daily. The oven hood filter, cabinet handles and dish racks were not included in the kitchen cleaning schedule. According to the USDA Food Code 2017, Section 4-601.11, Equipment, Food- Contact Surfaces, Nonfood Contact Surface, and Utensils, the food- contact surfaces of cooking equipment and pans shall be kept free of encrusted grease deposits and other soil accumulations; Nonfood- contact surface of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris. According to the USDA Food Code 2017, Section 4-602.13, Non- Contact Surfaces, nonfood-contact surfaces of equipment shall be cleaned at a frequency necessary to preclude accumulation of soil residues. According the USDA Food Code 2017, Section 4-901.11, Equipment and Utensils, Air Drying Required, after cleaning and sanitizing, equipment and utensils: (A) Shall be air-dried . 6. During a concurrent interview and observation with the DDS, on 10/28/19, at 8:14 a.m., on the initial tour of the kitchen, one red, one white, and one brown cutting board were observed to be heavily marred with multiple deep knife marks. The DSS confirmed he had not ordered new cutting boards since he worked at the facility for the past year. The DSS verified the cutting boards needed to be replaced. During an interview with the RDN, on 10/30/19, at 8:49 a.m., she confirmed the cutting boards were heavily marred and needed to be replaced. According to the USDA Food Code 2017, Section 4-501.12, Cutting Surfaces, surfaces such as cutting blocks that are subject to scratching and scoring shall be resurfaced if they can no longer be effectively cleaned and sanitized, or discarded if they are not capable of being resurfaced. 7. During a concurrent observation and interview with the DSS, on 10/28/19, at 11:37 a.m., in the kitchen, the stainless steel can opener blade was worn, exposing the metal. The DSS stated the blade should be replaced. According to the USDA Food Code 2017, Section 4-501.11, Good Repair and Proper Adjustment: (C) cutting or piercing parts of can openers shall be kept sharp to minimize the creation of metal fragments that can contaminate food when the container is opened. The cutting or piercing parts of can openers may accumulate metal fragments that could lead to food containing foreign objects and, possibly result in consumer injury. (FDA Food Code Annex, 2017). 8. During and observation on 10/28/19, at 8:14 a.m., the initial tour of the kitchen, a wood closet located in the kitchen was observed with frayed, chipping wood on the door frame. During an interview with the Maint D, on 10/29/19, at 10:12 a.m., the Maint D stated he was not aware of the condition of the wood closet door frame and confirmed it needed to be repaired. According to the USDA Food Code 2017, Section 4-202.16, Nonfood-Contact Surfaces, Nonfood-Contact Surface shall be free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance. 9. During a concurrent interview and observation with the DDS, on 10/28/19, at 10:14 a.m., on the initial tour of the kitchen, an employee lunch box, purse, and sweater were observed on a shelf in the dry storeroom. The DSS stated there was a locker room for storage of kitchen employees' personal items but kitchen staff did used the dry storage room for storing personal items. During an observation on 10/29/19 at 10:35 a.m., in the kitchen, an employee lunch box was observed stored in the dry storeroom. According the USDA Food Code 2017, Section 6-403.11, Designated Areas, (B) - lockers or suitable facilities are to be located in a designated area where contamination of food, equipment, utensils cannot occur.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Garbage Disposal (Tag F0814)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure garbage was disposed of properly when two of three dumpster li...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure garbage was disposed of properly when two of three dumpster lids were not completely closed. This failure had the potential to attract pests. Findings: The USDA Food Code 2017, Section 5-501.113 indicated, Covering Receptacles, receptacles and waste handling units for refuse, recyclables, and returnables shall be kept covered . (B) With tight-fitting lids or doors if kept outside the food establishment. During a concurrent observation and interview with Janitor ([DATE]), on 10/29/19, at 10:43 a.m., one of three garbage dumpsters (dumpster one) overflowed with trash which prevented the dumpster lid from closing completely. [DATE] emptied the garbage from dumpster one into dumpster two. [DATE] tried to close the lid of dumpster two but was unable to completely close the lid due to excessive garbage in dumpster two. [DATE] proceeded to empty the remaining garbage into dumpster three, leaving adequate space for more trash. [DATE] then completely closed the lid for dumpster three. [DATE] confirmed the dumpster lids for dumpsters one and two were not completely closed and stated the dumpster lids should be completely closed to avoid attracting pests. During an interview with the Registered Dietitian Nutritionist (RDN), on 10/30/19, at 8:49 a.m., she confirmed the dumpsters should have remained tightly closed to prevent pest contamination.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0838 (Tag F0838)

Could have caused harm · This affected most or all residents

Based on interview and record review, the facility failed to conduct and document a facility-wide assessment of a water management program to reduce the risk of growth and spread of disease causing or...

Read full inspector narrative →
Based on interview and record review, the facility failed to conduct and document a facility-wide assessment of a water management program to reduce the risk of growth and spread of disease causing organisms (bacteria, virus or other organisms which cause illness) in the building water system when the facility assessment did not include a water management plan. This failure had the potential for waterborne pathogens (bacteria or viruses which cause diseases) to grow and spread in the facility water system and expose residents to disease causing bacteria, viruses, or other organisms. Findings: During an interview with the Maintenance Director (Maint D), on 10/30/19, at 10:21 a.m., he stated he had not heard of legionella (bacteria which causes a severe lung disease.) The Maint D stated water testing was done in the facility but he was not aware if it was specific for legionella. The Maint D stated he was not aware of the requirement for a water management plan to prevent legionella. During an interview with the Director of Staff Development (DSD), on 10/30/19, at 10:25 a.m., she stated she did not know about the requirement for a water management plan for legionella. The DSD stated the Director of Nursing (DON) was responsible for the infection control program. During an interview with the DON, on 10/30/19, at 11:37 a.m., she stated she was aware of the requirement for a water management plan for legionella. The DON stated the facility had a policy for legionella in the infection control manual. The DON stated she was not sure if the facility had a water management plan in the facility-wide assessment. During an interview with the Administrator (ADM), on 10/30/19, at 11:42 a.m., he reviewed the facility-wide assessment and stated there was no water management program currently included in the the facility assessment. The ADM stated the water management program was not developed or implemented and should be part of the facility-wide assessment. The ADM stated he was not aware of the All Facility Letter (AFL) that came out in September 2018 indicating that facilities needed to have a water management program for legionella. The facility policy titled Legionella Water Management Program revised 7/17, indicated .The water management team will consist of at least the following personnel: .infection preventionist, the administrator .The director of maintenance .The water management program used by our facility is based on the Centers for Disease Control and Prevention and ASHRAE [American Society of Heating, Refrigeration, and Air Conditioning Engineers] recommendations for developing a Legionella water management program. The professional reference CMS [Centers for Medicare & Medicaid Services] QSO [Quality, Safety & Oversight] letter dated and revised 7/6/18, indicated Expectations for Healthcare Facilities: CMS expects Medicare and Medicare/Medicaid certified healthcare facilities to have water management policies and procedures to reduce the risk of growth and spread of Legionella and other opportunities pathogens in building water systems. Facilities must have water management plans and documentation that, at a minimum, ensure each facility: 1) Conducts a facility risk assessment to identify where Legionella and other opportunistic waterborne pathogens .could grow and spread in the facility water system. 2) Develops and implements a water management program that considers the ASHRAE industry standard and the CDC [Center for Disease Control] tool kit. 3) Specifies testing protocols and acceptable ranges for control measures, and document the results of testing and corrective actions taken when control limits are maintained. 4) Maintains compliance with other applicable Federal, State and local requirements.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

Based on interview and record review, the facility failed to maintain an effective infection prevention and control program when: 1. The infection control program did not have a system of surveillance...

Read full inspector narrative →
Based on interview and record review, the facility failed to maintain an effective infection prevention and control program when: 1. The infection control program did not have a system of surveillance to identify infections. 2. The facility water management plan was not developed or implemented to reduce the risk of Legionella (waterborne bacteria which can cause life threatening pneumonia (a lung infection)) and other waterborne pathogens (germs that cause disease) in accordance with Centers for Medicare and Medicaid Services (CMS). These failures placed all 73 residents at risk for cross contamination, infection, and had the potential for not identifying the risk of contracting waterborne illnesses such as Legionella. Findings: 1.During an interview with the Director of Nursing (DON), on 10/30/19, at 3:18 p.m., the DON stated she was the Infection Preventionist (IP) for the facility. The DON stated the nursing staff reported resident symptoms of possible infections and communicable diseases on the 12-hour shift report which she collected and reviewed. The DON stated she did not track or report any information from the 12-hour shift reports at the Infection Control Committee (ICC) or the Quality Assurance and Performance Improvement (QAPI) (a data-driven, proactive approach to improving the quality of life, care, and services in nursing homes) meetings. During a concurrent interview and record review with the DON, on 10/31/19, at 8:02 a.m., she provided the facility's policy and procedure titled, Infection Prevention and Control Surveillance Report designed to track residents' symptoms, possible infections, treatments, and communicable diseases. The DON stated the facility did not use this method tracking infections. She stated the facility was only tracking confirmed infections with prescribed antibiotics. During a concurrent interview and record review with the DON, on 10/31/19, at 9:56 a.m., she reviewed the facility's Infection Control Procedure Manual containing the facility's policies and procedures on infection control. The DON stated the facility's policy and procedure titled, Policies and Practices - Infection Control dated 7/14, indicated the facility was required to prevent, detect, investigate, and control infections in the facility. The DON reviewed the facility's policy and procedure titled, Surveillance for Infections dated 9/17, and stated it indicated the IP was to conduct ongoing surveillance of infections. The DON stated she did not conduct surveillance of infections in the facility. She tracked residents who had prescribed antibiotic for infections. 2. During an interview with the Maintenance Director (Maint D), on 10/30/19, at 10:21 a.m., he stated he had not heard of legionella (bacteria which causes a severe lung disease.) The Maint D stated water testing was done in the facility but he was not aware if it was specific for legionella. The Maint D stated he was not aware of the requirement for a water management plan to prevent legionella and other water borne diseases During an interview with the Director of Staff Development (DSD), on 10/30/19, at 10:25 a.m., she stated she did not know about the requirement for a water management plan for legionella. The DSD stated the Director of Nursing (DON) was responsible for the infection control program. During an interview with the DON, on 10/30/19, at 11:37 a.m., she stated she was aware of the requirement for a water management plan for legionella. The DON stated the facility had a policy for legionella in the infection control manual. The DON stated she was not sure if the facility had a water management plan in the facility-wide assessment. During an interview with the Administrator (ADM), on 10/30/19, at 11:42 a.m., he reviewed the facility-wide assessment and stated there was no water management program currently included in the the facility assessment. The ADM stated the water management program was not developed or implemented and should be part of the facility-wide assessment. The ADM stated he was not aware of the All Facility Letter (AFL) that came out in September 2018 indicating that facilities needed to have a water management program for legionella. During a review of the professional reference CMS [Centers for Medicare & Medicaid Services] QSO [Quality, Safety & Oversight] letter dated and revised 7/6/18, indicated, Expectations for Healthcare Facilities: CMS expects Medicare and Medicare/Medicaid certified healthcare facilities to have water management policies and procedures to reduce the risk of growth and spread of Legionella and other opportunities pathogens in building water systems. Facilities must have water management plans and documentation that, at a minimum, ensure each facility: 1) Conducts a facility risk assessment to identify where Legionella and other opportunistic waterborne pathogens .could grow and spread in the facility water system. 2) Develops and implements a water management program that considers the ASHRAE industry standard and the CDC [Center for Disease Control] tool kit. 3) Specifies testing protocols and acceptable ranges for control measures, and document the results of testing and corrective actions taken when control limits are maintained. 4) Maintains compliance with other applicable Federal, State and local requirements. During a review of the facility policy and procedure titled, Legionella Water Management Program revised 7/17, it indicated, .The water management team will consist of at least the following personnel: .infection preventionist, the administrator .The director of maintenance .The water management program used by our facility is based on the Centers for Disease Control and Prevention and ASHRAE [American Society of Heating, Refrigeration, and Air Conditioning Engineers] recommendations for developing a Legionella water management program. During a review of the facility policy and procedure titled, Policies and Practices - Infection Control dated 7/2014, indicated, 2. The objectives of our infection control policies and practices are to: a. prevent, detect, investigate, and control infections in the facility . During a review of the facility policy and procedure titled Surveillance for Infections dated 9/2017, indicated, The Infection Preventionist will conduct ongoing surveillance for Healthcare-Associated Infections (HAIs) [infections that occur after hospital admission and that were neither present nor incubating at the time of admission] and other epidemiologically [the study of how often diseases occur in different groups of people] significant infections [that have substantial impact on potential resident outcome .1. The purpose of the surveillance of infections is to identify both individual cases and trends .to guide appropriate interventions, and to prevent future infections .
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0911 (Tag F0911)

Minor procedural issue · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and observations during the survey period from 10/28/19 through 10/31/19, the facility failed to ensure 12 b...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and observations during the survey period from 10/28/19 through 10/31/19, the facility failed to ensure 12 bedrooms, divided by building one and building two, accommodated no more than four residents each. This failure had the potential for residents to not have reasonable privacy or adequate space. Findings: Throughout the survey period from 10/28/19 through 10/31/19, four bedrooms in Building One, and eight rooms in Building Two had more than four residents in each bedroom. The variations were in accordance to residents particular care needs and comfort. A reasonable amount of privacy was provided and adequate closet and storage space were available. There was sufficient space for residents and staff to ambulate. Wheelchairs and toilet facilities were accessible to residents. Nursing care of the residents was not impacted. During a concurrent interview and observation on 10/28/19, at 9:34 a.m., in room [ROOM NUMBER], Resident 49 stated his room was okay. Resident 49 had a television on his nightstand and his wheelchair was next to his bed. There was a curtain which surrounded his bed for privacy. During a concurrent interview and observation on 10/28/19, at 9:40 a.m., in room [ROOM NUMBER], Resident 29 stated he had enough space. Resident 29's wheelchair was by the side of his bed. Resident 29 stated he had no issue with privacy. 10/28/19 10:00 AM During an interview with Certified Nursing Assistant (CNA) 10, on 10/28/19, at 10 a.m., he stated adequate space was not a problem when he cared for the residents in rooms [ROOM NUMBERS]. CNA 10 stated when he provided care to the residents, he pulled the curtain around the bed for privacy. During an interview with Resident 52, on 10/30/19, at 2:45 p.m., she stated there was space for her belongings and she had no issues with privacy. Resident 52 stated the CNAs pulled the curtain around her bed when they changed her. During an interview with the CNA 7, on 10/30/19, at 3:10 p.m., she stated there were no issues with adequate space in the rooms with 8 residents. Building Room# # of Beds 1 102 5 1 103 5 1 106 5 1 107 5 2 201 8 2 202 8 2 203 8 2 204 8 2 205 8 2 206 8 2 207 8 2 208 8 Recommend waiver continue in effect. _______________________________________ Health Facilities Evaluator Supervisor Signature & Date Request waiver continue in effect. _____________________________________ Administrator Signature & Date
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 44% turnover. Below California's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 3 life-threatening violation(s), 1 harm violation(s), $71,202 in fines, Payment denial on record. Review inspection reports carefully.
  • • 77 deficiencies on record, including 3 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $71,202 in fines. Extremely high, among the most fined facilities in California. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Grace Healthcare Center's CMS Rating?

CMS assigns GRACE HEALTHCARE CENTER an overall rating of 2 out of 5 stars, which is considered below average nationally. Within California, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Grace Healthcare Center Staffed?

CMS rates GRACE HEALTHCARE CENTER's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 44%, compared to the California average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Grace Healthcare Center?

State health inspectors documented 77 deficiencies at GRACE HEALTHCARE CENTER during 2019 to 2025. These included: 3 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, 70 with potential for harm, and 3 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Grace Healthcare Center?

GRACE HEALTHCARE CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 99 certified beds and approximately 59 residents (about 60% occupancy), it is a smaller facility located in FRESNO, California.

How Does Grace Healthcare Center Compare to Other California Nursing Homes?

Compared to the 100 nursing homes in California, GRACE HEALTHCARE CENTER's overall rating (2 stars) is below the state average of 3.1, staff turnover (44%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Grace Healthcare Center?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the substantiated abuse finding on record.

Is Grace Healthcare Center Safe?

Based on CMS inspection data, GRACE HEALTHCARE CENTER has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 3 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in California. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Grace Healthcare Center Stick Around?

GRACE HEALTHCARE CENTER has a staff turnover rate of 44%, which is about average for California nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Grace Healthcare Center Ever Fined?

GRACE HEALTHCARE CENTER has been fined $71,202 across 13 penalty actions. This is above the California average of $33,791. Fines in this range indicate compliance issues significant enough for CMS to impose meaningful financial consequences. Common causes include delayed correction of deficiencies, repeat violations, or care failures affecting resident safety. Families should ask facility leadership what changes have been made since these penalties.

Is Grace Healthcare Center on Any Federal Watch List?

GRACE HEALTHCARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.