KINGSBURG CENTER

1101 STROUD AVE, KINGSBURG, CA 93631 (559) 897-5881
For profit - Limited Liability company 86 Beds GENESIS HEALTHCARE Data: November 2025
Trust Grade
33/100
#1051 of 1155 in CA
Last Inspection: October 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Kingsburg Center has received a Trust Grade of F, indicating significant concerns about the quality of care provided. Ranking #1051 out of 1155 in California places it in the bottom half of all facilities in the state, and #29 out of 30 in Fresno County suggests that only one local option is better. Although the facility is showing an improving trend, with issues decreasing from 23 in 2024 to just 2 in 2025, the overall rating remains poor with 47 identified issues, including serious incidents where residents did not receive timely medical evaluations and supervision, resulting in harm. Staffing is a relative strength with a turnover rate of 26%, which is below the state average, but the facility has less RN coverage than 86% of California facilities, raising concerns about the adequacy of nursing oversight. Fortunately, there have been no fines recorded, which is a positive aspect, but families should be aware of the specific incidents that indicate serious deficiencies in care.

Trust Score
F
33/100
In California
#1051/1155
Bottom 10%
Safety Record
Moderate
Needs review
Inspections
Getting Better
23 → 2 violations
Staff Stability
✓ Good
26% annual turnover. Excellent stability, 22 points below California's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most California facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 16 minutes of Registered Nurse (RN) attention daily — below average for California. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
47 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★★☆
4.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 23 issues
2025: 2 issues

The Good

  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Low Staff Turnover (26%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (26%)

    22 points below California average of 48%

Facility shows strength in quality measures, staff retention, fire safety.

The Bad

1-Star Overall Rating

Below California average (3.1)

Significant quality concerns identified by CMS

Chain: GENESIS HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 47 deficiencies on record

2 actual harm
May 2025 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Quality of Care (Tag F0684)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure one of three residents (Resident 1) received tr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure one of three residents (Resident 1) received treatment and care in accordance with professional standards of practice when nurses assessed both of Resident 1's legs as discolored and one leg as swollen on [DATE], contacted the physician for orders and did not follow physician's orders to obtain a vascular consult ordered on [DATE]. A Change in Condition (CIC- documentation completed when nurse's identify a change from a resident's baseline condition) was not completed on [DATE] due to the changes in Resident 1's legs. The nurse assessed Resident 1's left leg as more swollen than the right leg on [DATE] and failed to complete a CIC. A weekly head-to-toe assessment was done on [DATE] and should have been repeated on [DATE] and was not. These failures resulted in a delay in acting on Resident 1's symptoms, delayed treatment and care and contributed to an acute change of pain and swelling on [DATE] for which Resident 1 was transported to an acute care hospital for higher level of care. Resident 1 was diagnosed with a deep vein thrombosis (DVT- condition where a blood clot forms in one of the large veins [blood vessel that carries blood back to the heart], usually in the legs or arms) of left leg and experienced a corrective surgical procedure and remained in the hospital from [DATE] to current. Findings: During a review of Resident 1's admission Record (AR- a document that provides resident contact details, a brief medical history), dated [DATE], the AR indicated, Resident 1 had diagnoses which included .ACUTE RESPIRATORY FAILURE WITH HYPOXIA [inadequate exchange of gases between the lungs and the blood which leads to low levels of oxygen in the blood and tissues] .CHRONIC OBSTRUCTIVE PULMONARY DISEASE [COPD- a long lasting lung disease causing difficulty in breathing] .HYPERTENSION [high blood pressure] .DIFFICULTY IN WALKING .ABNORMAL POSTURE . The AR indicated, Resident 1 was admitted to the facility on [DATE]. During a review of Resident 1's Minimum Data Set (MDS- a standardized assessment and care screening tool), dated [DATE], the MDS indicated, Resident 1's Brief Interview for Mental Status (BIMS- an evaluation of attention, orientation and memory recall) indicated a score of 13 (0-7 severe cognitive impairment (an intense inability to think, remember, use judgement and make decisions), 8-12 moderate cognitive impairment (lessened ability to think, remember, use judgement and make decisions), 13-15 no cognitive impairment), which indicated Resident 1 had no cognitive impairment. During a concurrent interview and record review on [DATE] at 9:57 a.m. with Licensed Vocational Nurse (LVN) 1, Resident 1's Progress Notes (PN), dated [DATE], and Resident 1's Weekly Summary Documentation (WSD- a head-to-toe assessment completed on each resident once a week), dated [DATE] were reviewed. The PN indicated, [DATE] [11:04 p.m.] .Duplex scan [type of ultrasound (US- a non-invasive imaging technique which uses sound waves to create pictures of internal structures like organs and tissues inside the body) imaging used to look at the speed of blood flow and the structure of veins and/or arteries (blood vessel that carries blood away from the heart) which uses both Doppler (type of ultrasound which aims to assess blood flow) and conventional ultrasound imaging] ordered per [Doctor of Medicine (MD)] for dependent edema [swelling from fluid which pools due to gravity in the hands, feet and legs] .Author: [LVN 5] . The WSD indicated, .Effective Date: [DATE] .Resident . able to make needs known to staff .Will continue with current [Plan of Care (POC)] as ordered .Signed By: LVN 3] . LVN 1 stated, Resident 1 was able to make her needs known to the staff and answer the staff's questions appropriately. LVN 1 stated, a WSD for every resident was required to be completed every week. LVN 1 stated, a schedule was in a binder at the nurse's station and indicated which days and shifts each resident was to be assessed every week, according to room number. LVN 1 stated, Resident 1's last WSD was completed on [DATE] and there was no WSD completed on [DATE]. LVN 1 stated, the WSD was important to assess for any new changes to the Resident 1 and to follow up on those changes with Resident 1's physician, Representative Party (RP) and the Director of Nursing (DON). LVN 1 stated, Resident 1 was sent to the hospital on [DATE] due to a lower leg DVT. During an interview on [DATE] at 10:28 a.m. with LVN 2, LVN 2 stated, a WSD should have been completed on every resident once a week. LVN 2 stated, the WSD was a head-to-toe assessment performed by the nurse to assess for any changes or abnormalities to Resident 1. LVN 2 stated, if there was an issue identified with Resident 1, then the resident would have a nursing assessment performed every day. LVN 2 stated, the WSD was important to perform every week because the nurses could catch a change with Resident 1 like a skin change or other abnormality within the resident. LVN 2 stated, if a change was identified, a Change in Condition (CIC) form would be completed and Resident 1's physician, RP and the administrator would be notified. During a concurrent interview and record review on [DATE] at 11:10 a.m. with the DON, the Station 1 Weekly Summaries and Skin Assessments (WSSA), dated [DATE], and Resident 1's Change in Condition Evaluation (CIC), dated [DATE] were reviewed. The WSSA indicated, .[Night Shift- the shift that facility staff work from 10:00 p.m. until 6:30 a.m. (NOC)] .SUNDAY .1b .NOC SHIFT- please do the weekly summary and body checks for the day you come in (before midnight) . The CIC indicated, .New onset of dark spot to Left lower leg medial [situated towards the middle of the body] area accompanied with pain .This started on XXX[DATE] .Monitored left lower leg pain complaint and noted darkening spot-on medial area. Able to get a copy of doppler study of the lower legs and notified MD of the result. MD ordered to send out to hospital for further evaluation and treatment. MD order carried out. [Responsible Party (RP)] (daughter) notified and amenable resident to be send out to [name of acute care hospital] .Describe skin changes .Discoloration .Site .Left lower leg (front) .New onset of dark spot to left lower leg medial area accompanied with pain .Rate pain on a scale of 0 to 10 (0=no pain, 4-5=moderate pain, 10=excruciating pain) .5 .Signed By .[Registered Nurse (RN)] . The DON stated, Resident 1's physician ordered an ultrasound of her legs and was completed on [DATE]. The DON stated, on [DATE], Resident 1's daughter was concerned about Resident 1's leg and Resident 1 was complaining of pain. The DON stated, the nurse noticed Resident 1's left lower leg had a dark spot on the medial area of the leg. The DON stated, Resident 1 went to the hospital on [DATE] and was still at the hospital. The DON stated, the final results of the ultrasound were faxed to the facility on the evening of [DATE] and had shown severe bilateral (both sides) arterial (pertaining to an artery) disease, no hemodynamically (how blood flows through your blood vessels) significant stenosis (abnormal narrowing) and a possible occlusion (blockage) of the left proximal (nearer to the center of the body or the point of attachment to the body) deep femoral artery (DFA- a blood vessel in the leg which supplies blood to the thighs and buttocks). The DON stated, a WSD was a head-to-toe assessment completed on each resident every week. The DON stated, the expectation was a WSD was completed to catch new abnormalities or changes with the residents. The DON stated, the WSD was important to ensure care of the Resident's problem before it gets worse. The DON stated, any changes identified during the WSD were reported to the MD, RP and DON. The DON stated, the WSD provided a way for those changes to the residents to be followed up on further. The DON stated, Resident 1's last WSD was completed on [DATE] and she left for the hospital on [DATE]. The DON stated, the CIC on [DATE] showed Resident 1 had a new onset of a dark spot to her left lower leg accompanied by 5/10 (a pain level of 5 based on a based on a scale where 1 is the lowest pain and 10 is the most severe pain) pain. The DON stated, the nurse contacted Resident 1's MD, notified him of the final ultrasound results in addition to the current assessment. The DON stated, based on all the information, the MD ordered for Resident 1 to be sent to the hospital. The DON stated, according to the WSSA, Resident 1 should have had a WSD completed on [DATE] but it was not completed. During a concurrent interview and interview on [DATE] at 12:02 p.m. with the DON, Resident 1's PN, dated [DATE], and MD Progress Note (MDPN) dated [DATE] was reviewed. The PN indicated, [DATE] [6:11 a.m.] .[Doctor] review final results for doppler study gave new order for vascular consult [an appointment with a physician who specializes in the vessels that carry blood in the body] and to elevate bilateral lower extremities. orders carried out resident made aware .Author: [LVN 4] . MDPN indicated, .[DATE]. Upon review of the final results for doppler study the new order is for vascular consult to be scheduled and to elevate bilateral lower extremities .[DATE]. Resident seen today for routine follow- up .had Doppler recently per previous notes but no results are in [computer charting system] .Due to patient's advanced age and multiple comorbid [relating to multiple diseases or medical conditions present in a patient at the same time] conditions patient at high risk for multiple medical complications including but not limited to .DVT . The DON stated, the MD ordered a vascular consult to be made for Resident 1 and to elevate her legs based on the ultrasound results. The DON stated, a vascular consult was never made for Resident 1. The DON stated, there was no documentation of any attempts made to obtain a vascular consult appointment. The DON stated, Resident 1 had not received a WSD since [DATE], did not have a vascular consult appointment made for her and then was sent to the hospital where she was diagnosed with a DVT. During a phone interview on [DATE] at 2:32 p.m. with LVN 3, LVN 3 stated, she was Resident 1's nurse on [DATE] during the AM shift (the shift that facility staff work from 6:00 a.m. until 2:30 p.m.). LVN 3 stated, she received report from the NOC shift nurse on [DATE] who had cared for Resident 1 during the prior night. LVN 3 stated, the NOC shift nurse reported staff attempted to get Resident 1 up from bed and Resident 1's lower extremities had turned a purple color so they laid her back down. LVN 3 stated, because of Resident 1's lower extremity discoloration, the nurse had called Resident 1's MD and received an order to obtain an ultrasound of both lower legs. LVN 3 stated, Resident 1's ultrasound was completed during her AM shift on [DATE]. LVN 3 stated, she had sent the MD a picture of Resident 1's preliminary ultrasound results to MD's cell phone on [DATE]. LVN 3 stated, the MD did not respond to the message so she documented a PN indicating there were no new orders at the time. LVN 3 stated, a WSD was completed once a week for every resident in the facility according to the WSSA. LVN 3 stated, the WSD was important in order to get an update on the resident and assess for any changes from the resident's baseline, which were documented by the nurse. LVN 3 stated, a CIC would be completed if there was a change from baseline. LVN 3 stated, a CIC required the nurse to notify the resident's physician, RP and DON. LVN 3 stated, it was important to follow physician's orders to get the resident the care they needed regarding any underlying issues or new diagnoses they may have had. LVN 3 stated, if the physician gave an order for a vascular consult to be made for a resident, the nurse would have entered an order in the computer charting system, create a PN and notified the DON. LVN 3 stated, the DON, Assistant Director of Nursing (ADON) or a unit manager would have carried out the order and scheduled the consult, according to the physician's orders. During a phone interview on [DATE] at 2:53 p.m. with LVN 4, LVN 4 stated, a WSD was a head-to-toe assessment performed on each resident once a week. LVN 4 stated, a WSD was important to complete every week to assess for any changes which may have developed or progressed since the previous week. LVN 4 stated, she had texted the MD Resident 1's final ultrasound results on [DATE] at approximately 3:00 a.m. and the MD had responded back they already knew Resident 1 needed a vascular consult. LVN 4 stated, the MD did not specify who already knew about the vascular consult. LVN 4 stated, there was no order in the computer charting system so she put in the order for the Resident 1's vascular consult on [DATE]. LVN 4 stated, she gave report to the AM shift nurse on [DATE] and told her about the MD's response to the final ultrasound results and the AM shift nurse responded saying everybody knew about the vascular consult. LVN 4 stated, the former ADON was the staff member who normally handled all the resident's referrals and appointments. LVN 4 stated, she was not informed by management who was in charge of creating the appointments currently, but assumed the new ADON would make the appointments. LVN 4 stated, it was important to follow the physician's orders in order to prevent the resident's condition from getting worse and being overlooked. During a phone interview on [DATE] at 4:48 p.m. with RN, RN stated, she worked with Resident 1 on [DATE] during the PM shift (the shift that facility staff work from 2:00 p.m. until 10:30 p.m.). RN stated, Resident 1's daughter wanted RN to assess Resident 1's left lower leg on [DATE] because it appeared abnormally swollen. RN stated, she assessed Resident 1's left lower leg and noticed some increased swelling compared to Resident 1's right lower leg. RN stated, she searched in the computer charting system and saw PNs about an ultrasound which was completed for Resident 1, but could not find any results. RN stated, RN asked the DON about where she could find Resident 1's final ultrasound results and the DON instructed RN to call the diagnostic imaging company to obtain the results. RN stated, she received the final results from the [DATE] ultrasound on [DATE] via fax and RN stated she saw there may be a possible occlusion according to the ultrasound results. RN stated, she immediately sent the results to the MD but he did not reply that night. RN stated, she informed the [DATE] NOC shift nurse about the ultrasound results, the swelling to Resident 1's left lower leg and they were awaiting a reply from the MD. RN stated, the MD texted RN back on the morning of [DATE] and RN forwarded the message to the nurse working the [DATE] AM shift. RN stated, she worked the PM shift on [DATE] and around 2:30 p.m., she finished receiving report and went to check on Resident 1. RN stated, Resident 1 had a significant change with increased swelling and a dark-colored spot to the left lower medial leg with 5/10 pain. RN stated, this increased change to Resident 1's condition coupled with the ultrasound results showing a possible clot (clumps that occur when blood hardens from a liquid to a solid) made her contact the MD again. RN stated, the MD immediately ordered Resident 1 to be sent out to the hospital. RN stated, an emergency room (ER) doctor from the hospital Resident 1 was sent to had called RN and informed her Resident 1 was diagnosed with a DVT. RN stated, a DVT can travel to the heart and cause a heart attack (occurs when blood flow to the heart is blocked, depriving the heart muscle of oxygen) or travel to the brain and cause a stroke (occurs when blood flow to the brain is disrupted, leading to damage or death of brain tissue). RN stated, a WSD was a head-to-toe assessment required to be completed on every resident in the facility and divided up evenly according to a schedule. RN stated, a WSD was completed to check for changes to the resident because often elderly residents would not tell you about their problems, so the nurse needed to complete an assessment to look for those changes. RN stated, a WSD helped identify changes to vital signs (measurements of the body's most basic functions), swelling, new skin conditions or other changes beyond the resident's usual baseline. RN stated, it was important to follow physician's orders because there could be harm to the resident if orders aren't followed. RN stated, the facility's goal was to heal the resident. During a phone interview on [DATE] at 1:09 p.m. with LVN 5, LVN 5 stated, on [DATE], Resident 1's daughter had Resident 1 sitting up in bed and Resident 1's legs became discolored. LVN 5 stated, Resident 1's legs looked pinkish, reddish, not quite purple in color. LVN stated, Resident 1 also had swelling to one leg, but could not recall which leg had more swelling than the other. LVN 5 stated, Resident 1's daughter had stated Resident 1 had never seen a vascular physician before and requested some sort of scan to be performed because Resident 1 had some issues with blood flow to her feet. LVN 5 stated, she elevated Resident 1's feet, contacted the MD and he ordered a doppler scan for Resident 1's legs. LVN 5 stated, although she did notify Resident 1's physician of the change in condition, she did not complete a CIC form on [DATE] and should have completed a CIC form. LVN 5 stated, a CIC form was completed when there was a change identified in the resident. LVN 5 stated, a CIC required the nurse to notify the resident's physician, RP, and the DON. LVN 5 stated, a CIC prompted the MD to respond with orders and the staff would follow the orders. LVN 5 stated, a CIC sometimes prompted the nurses to monitor a resident more closely for 72 hours. LVN 5 stated, a CIC was important because it provided documentation of what change occurred, created a plan to look further into the change in condition, and treated the Resident accordingly. LVN 5 stated, Resident 1 should have received the treatment and care she required to better her health, ensure dignity and for her overall well-being. During a phone interview on [DATE] at 1:39 p.m. with the MD, the MD stated, Resident 1 had a blood clot in her leg and was sent to the hospital on [DATE]. The MD stated, Resident 1 had swelling to her lower extremities so he ordered the Duplex scan. The MD stated, the preliminary results for the Duplex scan came back on [DATE] and appeared normal so he wanted to wait for the final results to come in. The MD stated, Resident 1's final Duplex scan results from [DATE] showed a possible occlusion of the DFA with severe bilateral lower extremity (BLE- both lower legs) peripheral artery disease (PAD- condition where narrowed blood vessels reduce blood flow to the legs or arms). The MD stated, he had ordered Resident 1 to receive a vascular consult and for staff to elevate Resident 1's feet to help reduce the swelling. The MD stated, he does not remember if staff made him aware if Resident 1 was in pain or not. The MD stated, Resident 1 was sent out to the hospital on [DATE] because Resident 1 complained of pain in addition to the [DATE] Duplex scan results. During an observation and interview on [DATE] at 2:12 p.m. with Resident 1 in her hospital room, Resident 1 was laying in her hospital bed. Resident 1 stated, her leg was sore. During an interview on [DATE] at 2:20 p.m. with the Hospital RN Charge Nurse [HRNCN], the HRNCN stated, Resident 1 came from the Skilled Nursing Facility for shortness of breath (SOB) and discoloration to her leg. HRNCN stated, Resident 1 was diagnosed with a left lower extremity DVT. HRNCN stated, Resident 1 had a successful suction thrombectomy [medical procedure which involves the removal of a blood clot from a blood vessel] with the removal of a large amount of chronic [continuing over a long time] and acute [sudden onset] clots and an Inferior Vena Cava (IVC) filter (small, metal device placed in a large blood vessel in the abdomen to prevent blood clots from traveling to the lungs which can be life-threatening) placed. During a concurrent phone interview and record review on [DATE] at 11:32 a.m. with the DON, Resident 1's Preliminary Lower Arterial Ultrasound Report (PLAUR), dated [DATE], and Resident 1's Lower Bilateral Arterial Final Report (LBAFR), dated [DATE] were reviewed. The PLAUR indicated, PRELIMINARY LOWER ARTERIAL ULTRASOUND REPORT XXX[DATE] .12:27 pm .[Resident 1] .Indication: Edema .RIGHT/ LEFT/ BOTH LEGS WERE EVALUATED TO ASSESS ARTERIAL FLOW .TECHNICALLY ADEQUATE/ INADEQUATE STUDY . The PLAUR indicated, handwritten ovals were circled around the words BOTH LEGS and ADEQUATE. The LBAFR indicated, .PROCEDURE: Lower Bilaterial Arterial. The DON stated, signs and symptoms of a DVT were swelling, pain and a difference in appearance between one leg and the other leg. The DON stated, a venous ultrasound was needed to confirm a DVT diagnosis, not an arterial ultrasound. The DON stated, according to the PLAUR and LBAFR, Resident 1 had a lower extremity arterial ultrasound completed. The DON stated, the only ultrasound completed for Resident 1 during her admission to the skilled nursing facility was on [DATE]. The DON stated, a CIC was conducted when nurses identified any symptoms and symptoms of any changes like abnormal swelling or other changes to the resident's condition that wasn't there previously. The DON stated, the nurses were expected to contact the resident's physician, family and sometimes the DON when a CIC was completed. The DON stated, a CIC was important to communicate changes to the physician, follow physician's orders and resolve issues to prevent the issues from developing further. The DON stated, when LVN 5 had identified a change to Resident 1's legs on [DATE], a CIC should have been completed. The DON stated, if RN identified a change to Resident 1's legs on [DATE], a CIC should have been completed. The DON stated, on [DATE], she had told RN to call the imaging diagnostic company to obtain the final ultrasound results from [DATE]. The DON stated, it was important for residents to receive the care and treatment they require because otherwise the resident's problems and concerns could progress negatively. During a phone interview on [DATE] at 1:05 p.m. with the MD, the MD stated, when an ultrasound was ordered, the diagnostic imaging company could assess both the veins and arteries or sometimes just the arteries. The MD stated, Resident 1 had two prior ultrasound scans completed during her hospitalization prior to admission at the skilled nursing facility and both scans were negative for DVTs. The MD stated, a DVT could have developed at any time. The MD stated, Resident 1 was sent to the hospital on [DATE] due to the acute pain, swelling and skin changes. During a phone interview on [DATE] at 2:02 p.m. with the US Imaging Company Co-Owner (USIC), the USIC stated, the MD's order for Resident 1's US on [DATE] was may have duplex scan to bilateral extremities to rule out edema. The USIC stated, the order did not state which extremities the MD wanted the ultrasound to be performed on so the US technician needed to clarify the order. The USIC stated, LVN 5 confirmed the order and another nurse revised the order at the facility on [DATE]. The USIC stated, Resident 1 had a bilateral lower extremity arterial ultrasound performed on [DATE]. The USIC stated, the US results on [DATE] showed Resident 1 had severe bilateral arterial disease, no arterial stenosis and a possible occlusion of the left proximal DFA. The USIC stated, a DVT would have only been able to be seen on a venous ultrasound, not an arterial ultrasound. During a review of Resident 1's Hospital US Final Report (USFR), dated [DATE], the USFR indicated, .US Lower [Extremity] Vein Duplex [Left] .There is no evidence of deep venous thrombosis .Unremarkable left lower extremity duplex venous ultrasound . During a review of Resident 1's PN, dated [DATE], the PN indicated, .Ultrasound doppler scan performed this shift .[related to] edema noted to bilateral lower extremities. Preliminary report sent to MD, [no new orders] at this time. Final report pending .Author: [LVN 3] . During a review of Resident 1's LBAFR, dated [DATE], the LBAFR indicated, .PROCEDURE: Lower Bilaterial Arterial .a real-time lower extremity arterial Doppler study with image documentation was performed .REASON FOR EXAM .Peripheral vascular disease .CONCLUSION: 1. Severe bilateral lower extremity arterial disease. 2. No hemodynamically significant stenosis is identified on either side. 3. Possible occlusion of [left proximal] DFA . The LBAFR indicated, the fax date and timestamp at the top of pages one and two was [DATE] at 11:01 p.m. The LBAFR indicated, a handwritten note at the bottom of page one which specified Sent to [MD]. During a review of Resident 1's PN, dated [DATE], the PN indicated, .Notified MD of resident's severe pain on left lower leg when touched. With a spot with darkened color. MD ordered to send out to hospital. MD order carried out .sent out to [name of acute care hospital] .Author: [RN] . During a review of Resident 1's Care Plan Report (CPR), dated [DATE], the CPR indicated, .Darkening spot on left lower leg- medial area accompanied with pain . Interventions .Coordinate with health team members on the results of the diagnostic studies .Monitor for any changes and notify [Doctor of Medicine (MD)] .Notify MD and RP . During a review of Resident 1's MDPN, dated [DATE], the MDPN indicated, .Electronically Signed and Reviewed by [MD] [DATE] [10:25 p.m.] .[DATE]. The patient was sent out to acute for severe [left lower extremity (LLE)] pain. There was suspicion for DVT . Reports from 5/8 show severe BLE PAD and possible occlusion of left proximal DFA unknown chronicity [how long condition has persisted over time]. In the absence of DVT on [preliminary] results patient was not started on blood thinners [medications that help prevent blood clots from forming or growing larger] or statins [type of medication used to reduce levels of fats in the blood]. Risk factors will include a recent diagnosis of cancer .and limited mobility [ability to move] . During a review of Resident 1's Hospital Hospitalist History & Physical (H&P), dated [DATE], the H&P indicated, .Patient presents with .SOB .swelling and discoloration to left lower calf sent out to [rule out] DVT .Patient endorses progressive swelling and pain in her left lower leg over the past week .Denies history of DVT or [Pulmonary Embolism- a sudden blockage of a blood vessel in the lungs, typically caused by a blood clot that has traveled from another part of the body, often a leg vein (PE)] .Has outpatient arterial doppler .Severe bilateral lower extremity arterial disease .No hemodynamically significant stenosis is identified on either side .Possible occlusion of [left proximal] DFA .LLE edema and tenderness . During a review of Resident 1's Hospital [Interventional Radiology - medical specialty that performs various minimally invasive procedures using medical imaging guidance (IR)] Thrombectomy Venous Left Final Results (IRT), dated [DATE], the IRT indicated, .PROCEDURE: Left lower extremity DVT thrombectomy .Left lower extremity swelling and pain found to have extensive DVT .DVT thrombectomy was requested .Suction thrombectomy was performed of the left lower extremity with aspiration [drawing something out using a sucking action] of large amount of clot . During a review of Resident 1's Interdisciplinary Progress Notes (IPN), dated [DATE], the IPN indicated, .Brought forward for review; resident [complained of] pain to LLE, nurse noted darkening spot to medial lower extremity. MD notified and ordered to send resident to acute [due to] doppler study showing possible occlusion of [left proximal] DFA. Resident sent out to acute care . During a review of Resident 1's Hospital Hospitalist Daily Progress Note (HDPN), dated [DATE], the HDPN indicated, .As per IR .Extensive LLE DVT Successful suction thrombectomy with removal of large amount of chronic and acute thrombus .Successful placement to infrarenal [situated below the kidney] IVC filter . During a review of Resident 1's Order Summary Report (OSR), dated [DATE], the OSR indicated, .Elevate [bilateral] lower extremities every shift for related to edema XXX[DATE] .May have Vascular consult XXX[DATE] .May send out to hospital for further evaluation and treatment XXX[DATE] . During a review of the facility's document titled, Licensed Practical (Vocational) Nurse (LPN)/(LVN), dated 5/22, the document indicated, .The primary purpose of this position is to provide nursing care to residents under the supervision of a physician and/or registered nurse .Perform administrative duties by completing medical forms, reports, evaluations, studies, charting, etc .Provide nursing services to residents in accordance with scope of practice, facility policies and professional standards of care .Monitor residents for and immediately report developments of acute changes of condition .Maintain documentation of all nursing care and services provided to residents .Transcribe telephone, verbal .orders from providers as appropriate .Must possess the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies, procedures, etc., that are necessary for providing quality care .Must be able to communicate information concerning a resident's condition . During a review of the facility's document titled, Registered Nurse (RN), dated 5/22, the document indicated, .The primary purpose of this position is to provide skilled nursing care to residents under the medical direction of the residents' attending physician .Ensure .periodic comprehensive assessments and care plans are completed with required timeframes .Initiate requests for consultations or referrals as requested .Perform administrative duties by completing medical forms, reports, evaluations, studies, charting, etc .Provide nursing services to residents in accordance with scope and practice, facility policies and professional standards of care .Monitor residents for developments of acute changes of condition .conduct assessments and notify the provider as needed .Monitor the chronic health conditions of residents; be familiar with reportable changes and potential causes for concern .Maintain documentation of all nursing care and services provided to the residents .Transcribe telephone, verbal .orders from providers as appropriate .Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served .Must possess the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies, procedures, etc., that are necessary for providing quality care .Must be able to communicate information concerning a resident's condition . During a review of the facility's policy and procedure (P&P) titled, Change in Condition: Notification of, dated [DATE], the P&P indicated, .PURPOSE .to ensure residents, family, legal representatives, and physicians are informed of changes in the resident's condition .A Facility must immediately inform the resident, consult with a Resident's physician and/or [Nurse Practitioner], and notify, consistent with his/her authority, Resident Representative when there is .A signific[TRUNCATED]
Jan 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) had an elopement...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) had an elopement (a situation in which a resident leaves the premises or a safe area without the facility's knowledge and supervision) assessment done quarterly (every three months) as per their written policy and procedure, and failed to initiate elopement risk interventions for Resident 1 when she was assessed to have a significant increase in her elopement risk factors. These failures had the potential to result in Resident 1's elopement from the facility when she was found outside the facility briefly in a confused state early in the winter morning, potentially causing significant risks to Resident 1's health and safety, placing Resident 1 at risk of cold exposure, fear, dehydration and/or other medical complications, or being struck by a motor vehicle. Findings: During a review of Resident 1's admission Record (AR) , dated 1/27/25, the AR indicated she was admitted to the facility during May 2024. Resident 1 had diagnoses that included dementia (a progressive mental disorder affecting mood, memory, and judgement). During a review of the facility document titled Incident: Elopement (IE) , dated 1/27/25, the IE indicated staff saw Resident 1 safely in bed at 4:40 a.m., and On the morning of 1/23/25 at approximately 4:50 am [Resident 1] was found outside of the facility on the front sidewalk. Staff completed a head-to-toe assessment and found no injury to [Resident 1]. The resident elopement assessment and care plan was updated and an order to place a [security bracelet] was obtained. During a review of Resident 1's Progress Notes (PN) , dated 1/23/25, at 5:05 a.m., the PN indicated, At approximately [4:50 a.m.] kitchen staff informed [Licensed Vocational Nurse, or LVN 1] that resident [1] was found outside in the facility parking lot. Staff stated that resident was with a gentleman that was calling 911. Police not involved once staff proceeded to inform gentleman that resident belonged inside facility. Resident [1] was brought into facility and insisted to try to go outside. Resident was observed during shift trying to go into different rooms and seeking exits. Informed [Resident 1's physician] and gave order to place [security bracelet]. During a review of Resident 1's Minimum Data Sheet (MDS, a comprehensive, standardized assessment tool) , dated 11/7/24, the MDS indicated at Question C0500 a score of 8 out of a possible 15, which indicated Resident 1's cognition (having sufficient judgment, planning, organization, self-control, and the persistence needed to manage the normal demands of the resident's environment) was moderately impaired. During a review of Resident 1's Order Summary Report (OSR) , dated 1/23/25, the OSR indicated Resident 1 had a physician's order for [Security Bracelet]/Wander Elopement Device due to poor safety awareness[.] During a review of Resident 1's Elopement Evaluation (EE) , dated 5/30/24, the EE indicated Resident 1 was able to ambulate or self-propel wheelchair independently and had expressed a desire to leave [the facility]: e.g., go home, talked about going on a trip, attempted to pack belongings[,] and Resident [1] desire to leave[.] During a review of Resident 1's EE , dated 7/29/24, the EE indicated Resident 1 continued to be able to ambulate or self-propel wheelchair independently and had again expressed a desire to leave [the facility]: e.g., go home, talked about going on a trip, attempted to pack belongings[.] The EE dated 7/29/24 also indicated Resident 1 had additional risk factors identified, including has a history of actual elopement or attempted elopement[,] has a history of wandering that places the [resident] at significant risk of getting to a potentially dangerous place, e.g., stairs, outside facility[,] has a history of wandering that significantly intrudes on the privacy and/or activity of others[,] [was] unable to locate significant landmarks without assistance, e.g., bathroom, dining room, patient room[,] exhibits attempts to maintain daily routines and leisure interests not consistent with their new environment routines that may result in exit-seeking behavior[.] During a review of the facility's Policy and Procedure (P&P) titled Elopement of Resident , dated 7/12/23, the P&P indicated, Residents will be evaluated for elopement risk upon admission, re-admission, quarterly [every three months] and with a change of condition as part of the clinical assessment process. Those determined to be at risk will receive appropriate interventions to reduce risk and minimize injury. For residents identified at risk, an interdisciplinary elopement prevention person-centered care plan will be developed. During an interview on 1/24/25, at 1:50 p.m., with the Director of Nursing (DON), the DON stated, [Resident 1] had not ever attempted to elope from the facility before. She didn't have a [security bracelet on, but we have a [security bracelet] on [Resident 1] now. The DON stated Resident 1 was alert to person only [but did not normally know where she was or what the time and date was] and has forgetfulness. During an observation on 1/24/25, at 1:55 p.m., Resident 1 was observed sitting in a wheelchair near the nursing station, with a security bracelet on her left ankle. During an interview on 1/24/25, at 2 p.m., with the Administrator, the Administrator stated the facility just started using a security bracelet with Resident 1. During an interview on 1/24/25, at 2:30 p.m., with the Administrator, the Administrator stated it was determined Resident 1 did not have a security bracelet on when she eloped from the facility. During an interview on 1/30/25, at 10:22 a.m., with LVN 1, LVN 1 stated she was Resident 1's nurse during the night shift ending on the morning of 1/23/25. LVN 1 stated she was giving medications to Resident 1's roommate at about 4:40 a.m. and noted Resident 1 to be asleep in her bed at that time. LVN 1 stated prior to that, Resident 1 was confused, and had been up all night that night, up in her wheelchair, at the nurses' station, talking to me about her husband and taxes. She was trying to go into other resident rooms, we had to redirect her from going into other's rooms. But I've never seen her try to elope before. LVN 1 stated at approximately 4:50 a.m., a kitchen staff person told her Resident 1 was outside the facility and brought her back inside. LVN 1 stated Resident 1 was wearing a shirt and pajama pants. LVN 1 stated, She was in bed just a few minutes [prior to this. Resident 1] can self-transfer [from bed to wheelchair], she is pretty quick in her wheelchair. LVN 1 stated when Resident 1 was returned to the facility, she was confused. Every time I asked her where she was going, she had a different answer. During a concurrent interview and record review, on 2/4/25, at 11:55 a.m., with the Minimum Data Set Nurse (MDS-N), Resident 1's clinical record was reviewed. The MDS-N stated that Elopement Assessments (EE) are normally done prior to the completion of an MDS, which are conducted no less frequently than quarterly. The MDS-N stated she did not see a quarterly EE performed for Resident 1 for the Quarterly MDS completed on 11/7/24, as required by the facility's P&P titled Elopement of Resident . The MDS-N stated, I do not see one. During a concurrent interview and record review, on 2/4/25, at 12:57 p.m., with the DON, Resident 1's clinical record was reviewed. The DON stated Resident 1's Care Plan regarding her Risk for Elopement was created on 1/23/25. The DON stated she herself initiated this Care Plan and the interventions. The Care Plan Interventions included, Utilize and monitor security bracelet per protocol. The DON stated this Care Plan dated 1/23/25 was the first Care Plan in Resident 1's clinical record regarding her elopement risks. The DON stated Resident 1's EE dated 7/29/24 indicated a significant increase in elopement risk factors over the EE dated 5/30/24. The DON stated she did not consider Resident 1's 7/29/24 EE to be inaccurate but could not find any corroborating evidence elsewhere in the clinical record. The DON stated there should have been another EE done in November 2024, to coincide with the MDS dated [DATE], and could not find one. The DON stated an Elopement Risk Care Plan and corresponding interventions to reduce the risk of Resident 1's elopement risks should have been further evaluated in July 2024, in response to the EE dated 7/29/24. During a review of the facility's Policy and Procedure, dated 12/12/24, titled Tab Alarms, Bed Alarms, [Security Bracelet] System (P&P) , the P&P indicated, [Security Bracelet] would be used for residents at risk for elopement. The [Security] bracelet will be applied to the resident's wrist or ankle and not removed until replacement is needed. During a review of the National Weather Service website (NWS) Climatological Data for the facility's area, dated 1/23/25, the NWS indicated the area had an overnight low temperature of 36 degrees Fahrenheit.
Oct 2024 22 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0557 (Tag F0557)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents were treated with dignity and respect...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents were treated with dignity and respect for one of four sampled residents (Resident 39) when: 1. Licensed Vocational Nurse (LVN) 1 checked Resident 39's blood pressure (B/P-measures the pressure of circulating blood against the walls of blood vessels [channels that carry blood throughout the body]) and did not provide privacy. 2. LVN 1 administered medication to Resident 39 and did not provide privacy. These failures resulted in Resident 39 not being provided with respect and dignity while his B/P was checked and while taking his medication. Findings: 1. During an observation on 10/10/24 at 7:38 a.m. in Station 2 in Resident 39's room, Resident 39 was sitting up in bed watching TV and appropriately dressed. LVN 1 approached Resident 39's bedside and checked Resident 39's blood pressure without closing the privacy curtain or the door, while staff, residents and visitors walked by. During an interview on 10/10/24 at 10:10 a.m. with LVN 1, LVN 1 stated she checked Resident 39's blood pressure in his room and did not close the privacy curtain or the door. LVN 1 stated there are always staff, residents and visitors walking by and did not need to know what was going on in the room. LVN 1 stated she should have provided Resident 39's privacy when she checked his blood pressure by closing the privacy curtain or the door. During an interview on 10/10/24 at 10:30 a.m. with Infection Preventionist (IP), IP stated LVN 1 should have provided Resident 39 privacy when she checked his blood pressure by closing the privacy curtain or the door. IP stated it was not an acceptable practice to not provide privacy to residents when providing care or just performing tasks. IP stated it was one of their rights to provide residents with privacy. 2. During an observation on 10/10/24 at 7:50 a.m. in Station 1 hallway, LVN 1 prepared resident 39's medications, walked in Resident 39's room and administered his (Resident 39)medications and did not provide privacy. LVN 1 did not close the privacy curtain or closed the door, staff and other residents walking by. During an interview on 10/10/24 at 10:12 a.m. with LVN 1, she stated she administered medications to Resident 39 in his room and did not closed the privacy curtain or the door. LVN 1 stated it was Resident 39's rights to be provided with privacy and she did not provide privacy to Resident 39 when she administered his medications and she should have. LVN 1 stated staff, residents and visitors walking by did not need to know what was going on inside the room. During an interview on 10/10/24 at 2:50 p.m. with LVN 2, she stated the practice was to always provide privacy to residents when administering medications and checking blood pressure. LVN 2 stated the privacy curtain should be closed or closed the door. LVN 2 stated residents have rights and one of those rights is privacy, we should always make sure their privacy was respected. During an interview on 10/14/24 at 2:45 p.m. with the Director of Nursing (DON), the DON stated, . The practice had always been to provide privacy during medications administration including checking blood pressure and heart rate . The DON stated LVN 1 should have made sure she closed the privacy curtain or closed the door when she checked Resident 39's blood pressure and again when she administered medications. DON stated there are always staff, residents and visitors walking by and did not need to see what was going on inside Resident 39's room. During a review of Resident 39's admission Record, dated 10/11/24, the admission Record indicated Resident 39 was admitted to the facility on [DATE] with diagnoses which included hemiplegia (one-sided muscle weakness) and hemiparesis (partial weakness on one side of the body), and aphasia (a language disorder that affects how you communicate). During a review of Resident 39's Minimum Data Set, assessment dated [DATE], indicated Resident 39's Brief Interview for Mental Status (BIMS-screening tool used in nursing home to assess cognition) assessment score was 4 out of 15 (0-15 scale [0-6 severe cognitive deficit, 7-12 moderate cognitive deficit, 13-15 no cognitive deficit]) indicating Resident 39 had severe cognitive deficit. During a review of facility's policy and procedure (P&P) titled, Dignity, dated 2/2021 the P&P indicated, . Residents are treated with dignity and respect at all times . Staff promote, maintain and protect resident privacy, including bodily privacy during assistance with personal care and during treatment procedures .2 and 557 During a review of facility's policy and procedure (P&P) titled, Resident Rights, dated 12/21, the P&P indicated, . right to a dignified existence . be free of interference, coercion . right to be fully informed . right to personal privacy and confidentiality .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the Minimum Data Set assessment (MDS-assessment...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the Minimum Data Set assessment (MDS-assessment of physical and psychological functions and needs) accurately reflected resident's health and functional status of one of five sampled residents (Resident 75) when Resident 75's diagnosis of indwelling urinary catheter was not coded on the MDS assessment. This failure had the potential to result in Resident 75's care needs to not be met. Findings: During a concurrent observation and interview on 10/8/24 at 10:15 a.m. in Resident 75's room, Resident 75 was laying in bed with eyes open, urinary catheter was observed hanged on the side of the bed with yellow urine. Resident 75 stated she needed the catheter because she was not able to void. Resident 75 stated she prefers to stay in bed. During a review of Resident 75's admission Record (document with resident demographic and medical diagnosis information), dated 10/11/24, indicated Resident 75 was admitted in the facility on 10/11/24 with diagnoses which included anxiety (feeling of fear, dread, and uneasiness that can be normal reaction to stress), kidney failure and neuromuscular dysfunction (general term for a range of diseases that affect the nerves and muscles). During a review of Resident 75's Minimum Data Set (MDS- a resident assessment tool used to identify resident cognitive [pertaining to reasoning, memory, and judgement] and physical functional level), assessment dated [DATE], indicated Resident 75's Brief Interview for Mental Status (BIMS-screening toll used in a nursing home to assess cognition) assessment score was 12 out of 15 (0-115 scale [0-6 severe cognitive deficit, 7-12 moderate cognitive deficit, 13-15 no cognitive deficit]) indicating Resident 75 had moderate cognitive deficit. During a concurrent interview and record review on 10/10/24 at 2:45 p.m. with Licensed Vocational Nurse (LVN) 2, Resident 75's clinical document titled Order Summary Report was reviewed, LVN 2 stated Resident 75 was admitted in the facility with indwelling urinary catheter. LVN 2 stated she did not find an order for indwelling urinary catheter, no diagnosis for the use of indwelling urinary catheter and no care plan. LVN 2 stated there should have been an order for indwelling urinary catheter but there was none. LVN 2 stated there should have been a diagnosis for the indwelling urinary catheter use. LVN 2 stated there should have been a care plan initiated to guide staff to properly care for Resident 75's indwelling urinary catheter. During a concurrent interview and record review of 10/11/24 at 9:32 a.m. Resident 75's admission/medicare - 5 day assessment dated [DATE], section H (bladder and bowel), section I (active diagnosis) and section V (care area assessment summary) was reviewed by Minimum Data Set Nurse (MDSN). The MDSN stated Resident 75 had a indwelling urinary catheter since she was admitted to the facility on [DATE]. The MDSN stated Resident 75 was put on bladder retraining from 8/21/24-8/23/24 and indwelling urinary catheter was re-inserted on 8/25/24 because Resident 75 did not void for eight hours. MDSN stated Resident 75's use of indwelling urinary catheter was coded on the MDS assessment, but diagnosis of the use of indwelling urinary catheter was not coded in the MDS assessment. MDSN stated Resident 75's diagnosis of the use of foley catheter should have been coded in the MDS assessment but was not coded. MDSN stated Resident 75's MDS was inaccurately coded. The MDSN stated all assessments was based on Resident Assessment Instrument (RAI-core set of screening, clinical, and functional status elements including common definitions and coding categories, which forms the foundation of a comprehensive assessment for all residents of nursing homes certified to participate in Medicare or Medicaid). During a concurrent interview and record review on 10/14/24 at 8:35 a.m. with the Medical Records Director (MRD), the MRD stated she was also a licensed nurse. The MRD stated she did not know Resident 75 had an indwelling urinary catheter, she only visited her (Resident 75) once since admitted in the facility. Resident 75's clinical record was reviewed by MRD and stated Resident 75 was admitted with foley catheter to the facility on 8/17/24. The MRD stated there should have been a physician order, diagnosis and care plan for indwelling urinary catheter use. The MRD stated the physician order, diagnosis and care plan was only started on 10/10/24. During an interview on 10/14/24 at 2:35 p.m. with the Director of Nursing (DON), the DON stated Resident 75 was admitted in the facility with foley catheter. The DON stated nursing staff tried to discontinue indwelling urinary catheter but had to be re-inserted because Resident 75 did not void for eight hours. The DON stated the licensed nurse who received the order to re-insert the indwelling urinary catheter should have entered the order and asked the physician for the diagnosis. The DON stated she did not know how the order, diagnosis and care plan for the indwelling urinary catheter was missed. The DON stated MDS should have made sure there was a diagnosis when they coded Resident 75 had a foley catheter and initiated a care plan. During a review of professional guideline titled, Long Term Care Facility Resident Assessment Instrument version 1.18.11 Manual (RAI- core set of screening, clinical, and functional status elements, including common definitions and coding categories, which forms the foundation of a comprehensive assessment for all residents of nursing homes certified to participate in Medicare or Medicaid) dated 10/23, indicated, . Physician-documented diagnoses . that have a direct relationship to the resident's current functional status, cognitive status, mood or behavior, medical treatments . Medical record sources for physician diagnoses include progress notes . During a review of facility's policy and procedure (P&P) titled, Urinary Catheter, dated 11/15/24, the P&P indicated, . To ensure there is a valid medical justification for the use of an indwelling catheter and that the catheter is discontinued as soon as clinically warranted .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to timely revise and implement a person-centered comprehensive care pl...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to timely revise and implement a person-centered comprehensive care plan for one of 8 sampled resident (Resident 29) when the care plan was not updated to reflect the insulin (a hormone that regulates blood sugar levels by moving glucose from the bloodstream into cells throughout the body) medication was discontinued on 7/23/24. This failure had the potential for Resident 29's care needs to go unmet. Findings: During a review of Resident's admission Record (AR-a document with personal identifiable and medical information), dated 10/10/24 the AR indicated, Resident 29 was admitted to the facility on [DATE] with diagnoses which included diabetes mellitus type 2 (disease in which your blood glucose, or blood sugar, levels are too high), hypertension (high blood pressure- is when the pressure in your blood vessels is too high (140/90 mmHg or higher) end stage renal disease, (ESRD- is a medical condition in which a person's kidneys cease functioning on a permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to maintain life) anemia (blood disorder that occurs when your body doesn't have enough healthy red blood cells or hemoglobin to carry oxygen to your body's tissues) and pain. During a review of Resident 29's eMAR (Electronic Medication Administration Record dated 7/1/24-7/31/24, the eMAR indicated, [brand name] kwikPen solution . Resident 29's Humalog (brand name) was ordered on 2/19/24 and discontinued on 7/23/24. During a review of Resident 29's Minimum Data Set (MDS-a functional and cognitive abilities assessment) assessment, dated 9/10/24, indicated the Brief Interview for Mental Status (BIMS) score was 14 out of 15 (a BIMS score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired and 0-7 indicates severe impairment), which indicated Resident 29 was cognitively intact in decision making. During a concurrent interview and record review at 3:20 p. with LVN 3, LVN 3 stated Resident 29 was not taking insulin. LVN 3 stated, Resident 29's care plan should have been changed and updated when the insulin was discontinued. LVN 3 stated, the care plan needed to be individualized and matched the needs of the resident. LVN 3 stated, there was a potential for the nurses to missed issues for the resident when the care plan was not updated. LVN 3 stated, the care plan should be specific and individualized to the resident's goals. During an interview on 10/14/24 at 3:01 p.m. with the Director of Nursing (DON) the DON stated, she expected the nurses to update the care plan when the insulin was discontinued. The DON stated the care plan was not personalized when it was not updated. The DON stated the care plan was not individualized to the Resident 29 needs when the care plan continues to have insulin in the care plan. During a review of the facility's policy and procedure (P&P) titled, Care Plan-Baseline dated 8/25/25, the P&P indicated, .An individualized comprehensive care plan that includes measurable objective and timetable to meet the resident's medical, physical, mental and psychosocial needs shall be developed for each resident .Assessment of residents are ongoing and care plans are reviewed and revised as information about the resident and resident's condition changed .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to provide pharmaceutical services which ensured the administration of medication to meet residents needs for one of four sampled...

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Based on observation, interview and record review, the facility failed to provide pharmaceutical services which ensured the administration of medication to meet residents needs for one of four sampled residents (Resident 48) when Resident 48's metformin (brand name-medication used to control high blood sugar) medication was not available for administration for two days (10/9/24 and 10/10/24). This failure had the potential for Resident 48's blood sugar to increase which could result to serious medical condition. Findings: During a concurrent observation and interview on 8/10/24 at 8/:24 a.m. in Resident 48's room, Resident 48 was sitting up in bed watching TV, Resident 48 was appropriately dressed and stated he was happy in the facility. During a concurrent observation and interview on 8/10/24 at 8:30 a.m. in Station 2 hallway, Licensed Vocational Nurse (LVN) 1 was observed preparing Resident 48's medications. LVN 1 did not administer Resident 48's metformin. LVN 1 stated she did not administer the medication because it was not available. LVN 1 stated licensed nurse are responsible in making sure routine medications are available to administer to residents. LVN 1 stated Resident 48's blood sugar reading could go higher because he did not received his routine metformin and could result to serious health condition. During a review of Resident 48's admission Record, dated 10/11/24, the admission record indicated Resident 48 was re-admitted in the facility on 7/6/24 with diagnoses which included diabetes (high blood sugar level in the blood), hypertension (pressure in the blood vessels are too high) and unspecified multiple injuries. During a review of Resident 48's eMAR (Electronic Medical Administration Record) dated 10/1/24-10/31/24, the eMAR indicated [metformin brand name] Tablet 500MG [milligram-unit of measurement] Give 1 tablet by mouth two times a day . Resident 48 did not received metformin (brand name) on 10/9/24 and 10/10/24. During an interview on 10/10/24 at 11:40 a.m. with LVN 4, LVN 4 stated it was the responsibility of licensed nurse to ensure medications are available to administer to residents. LVN 4 stated licensed nurses had to be checking resident's medications ahead to ensure pharmacy know when medications are running low to make sure medications are available to administer to residents. During an interview on 10/14/24 at 2:50p.m. with the Director of Nursing (DON), the DON stated licensed nurses are responsible in making sure medications are available and ready to be administered to residents. The DON stated the licensed nurse who administered the last dose should have picked up the phone to pharmacy and have them deliver Resident 48's metformin. The DON stated Resident 48's blood sugar could increase as a result of Resident 48's not receiving the routine metformin. During a review of facility's policy and procedure (P&P) titled, Ordering And Receiving Medications From The Dispensing Pharmacy, dated 1/22, the P&P indicated, . If not automatically refilled by the pharmacy, repeat medications (refills) are written on a medication order form . Reorder medication five days in advance of need to assure an adequate supply is on hand . The refill order is called in, faxed, or otherwise transmitted to the pharmacy .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0802 (Tag F0802)

Could have caused harm · This affected 1 resident

Based on observations, interviews and review of facility documents, the facility failed to ensure support personnel was able to effectively carry out the functions of food and nutrition services when ...

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Based on observations, interviews and review of facility documents, the facility failed to ensure support personnel was able to effectively carry out the functions of food and nutrition services when [NAME] 1 did not follow menus and recipes. This failure resulted in not accommodating resident preferences which could result in disinterest in meals and decreased meal intake which has a potential to result in weight loss which can compromise the medical condition. This also had the potential to result in increased residents' risk of choking for nine residents. Findings: 1. a. During the review of facility document titled, hcsg1NewGen 2024 Diet Guide Sheet for 10/8/24, showed ½ cup of creamed spinach for the following diets: Regular, Dys Adv, Dys Mech, renal, vegetarian. It showed for the puree diet to serve pureed creamed spinach. During a lunch meal observation on 10/08/24 starting at 12:00 PM, in the kitchen, [NAME] 1 prepared the tray line steam table with: puree (steamed) spinach, regular (steamed) spinach. During an interview with [NAME] 1 on 10/8/24 at 12:48 PM, [NAME] 1 stated she prepared 10 pounds (lbs) of frozen spinach, they ran low on spinach and had to make 3-4 more servings to finish the tray line. During an interview with the Kitchen Supervisor (KS) on 10/10/24 at 10:57 AM, KS stated he expects the cook to prepare items on the menu as listed. KS stated he expects the cook to follow recipes. During a review of the facility document titled Census List: 10/8/24 5:54PM, showed there were 81 residents eating at the facility. Review of meal tickets showed there were two residents who disliked spinach (Cross Reference F806), therefore 79 residents eating spinach at the facility. During the review of the facility document titled, Corporate Recipe-Number: 3340 Spinach, Creamed (frz), showed the ingredients: spinach, chopped, frozen; water; margarine, solids; flour, all purpose; spice, pepper, black, ground; and milk 2% reduced fat, gallon. It showed for 80 servings that 16 pounds of spinach was needed. Cross Reference F803. b. During a review of the facility document titled, Week-At-A- Glance menu, dated 10/08/24, showed creamed spinach as the primary vegetable and capri vegetable blend as the alternate; Salisbury steak-brown gravy as an alternate entrée to Hawaiian Baked Ham; and Parmesan Noodles as an alternate to Baked Sweet Potatoes. During a review of the facility document titled Production Counts (Day 3: Wk. 1-Tuesday-10/8/2024) Lunch Hot Foods, dated 10/8/24, indicated for the cook to prepare the following food items: Glazed Baked Pork Chop, Hawaiian Baked Ham, two of the three-ounce portions of Salisbury Steak, two servings of ½ cup portion of the Capri Vegetable Blend. During the lunch meal observation on 10/08/24 starting at 12:00 PM, in the kitchen, [NAME] 1 would plate residents' trays with food items from the steam table. The steam table contained: Hawaiian Baked Ham, Poppyseed roll, steamed spinach, puree bread, puree spinach, mechanical chopped ham, mashed sweet potatoes, fortified potatoes, buttered noodles, sauce/gravy. The tray line did not include an alternate vegetable to spinach or alternate to ham. Resident #31's tray showed ham, sweet potatoes, and a roll. There was no vegetable on the tray. Resident #31's meal ticket on the tray showed resident was on a regular diet and disliked spinach. Resident #44 tray showed sweet potatoes, ham, spinach, and a roll. Review of Resident 44's meal ticket on the tray showed the resident was on a carbohydrate-controlled diet and that the resident disliked the potato group. Resident #75's tray showed ham, spinach, sweet potatoes, and a roll. Review of Resident 75's meal ticket on the tray, showed regular dysphagia mechanical diet and the resident dislikes ham and pork group. Resident #184's tray showed diced ham, spinach, sweet potatoes, and a roll. Review of Resident #184's meal ticket showed a consistent carbohydrate, dysphagia advanced diet and the resident dislikes ham group. During an observation and concurrent interview when the trays in the meal cart that were ready to leave the kitchen, on 10/08/24 at 12:15 PM. with the Kitchen Supervisor (KS), KS confirmed Resident #75 and Resident #184's dislike of ham group and/or pork group and removed the Hawaiian Baked Ham from the tray. They then served egg salad to the residents. Cross Reference F803. c. During an observation on 10/09/24, at 12:48 PM, food cart 4 arrived at nursing station 2 and the test trays were sampled in the hallway, in conjunction with the Certified Dietary Manager (CDM 1). A whole green bean was identified in the pureed salad. A concurrent interview was conducted at this time with the District CDM, he acknowledged the whole green bean in the puree salad and stated that was not okay. During an interview with the [NAME] 1, on 10/09/24 at 1:02 PM, [NAME] 1 stated she used the handheld blender to prepare the puree green bean salad with Italian dressing. During a record review of Corporate Recipe-Number 4169 Vegetable, the Salad, Marinated Bean (frz) recipe, undated, indicated for pureed: measure out desired number (#) of servings into food processor. Blend until smooth. Cross Reference F805. During an interview with the Registered Dietitian (RD) on 10/10/24 at 2:41 PM, RD stated he has offered to conduct in-services for the kitchen staff, but they had not stated they needed them. RD stated he relies on KS to determine what is needed from him and that he does not evaluate operations to determine what training is needed. Review of the facility document regarding the online in-services for food and nutrition services staff, showed a topic of texture modification and plate presentation dated 9/8/23 and 9/5/24 was completed for [NAME] 1. However, it was unclear what the content of the in-service or outline of education materials and what questions were asked to determine competency. There was no documentation of in-services that were given to food and nutrition services staff regarding following recipes or menu spreadsheets. During a record review of [NAME] 1's Food & Nutrition: Competency Checklist-Food Service Worker, undated, Kitchen Supervisor (KS) signed off on [NAME] 1's competency checklist under Knowledge of Food Practices-prepare mechanically altered foods correctly to recipe, read menu and spreadsheets, and correctly assemble resident meal trays. However, there were observations of concerns with [NAME] 1 competency of the above items during the course of the recertification survey. It is unclear how the evaluation of competency was determined by KS. Review of the facility policy and procedure titled Education and Training HCSG Policy 003, revised 9/15/17, showed all employees will be provided education and training upon hire and ongoing to ensure they have the appropriate competencies and skill sets to carry out the functions of food and nutrition services, taking into consideration the needs of the resident population. It showed that when training materials were not available in the online training library, the KS will maintain records of sessions including the following information: Topic, Outlines of education materials, list of attendees and signature of attendees. The policy did not state an evaluation of competency would be determined after the in-service was given.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0805 (Tag F0805)

Could have caused harm · This affected 1 resident

Based on observation, interview and review of facility documents, the facility failed to ensure pureed food was in the proper form when a whole green bean was served on a pureed diet test tray. This f...

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Based on observation, interview and review of facility documents, the facility failed to ensure pureed food was in the proper form when a whole green bean was served on a pureed diet test tray. This failure had the potential to increase the risk of choking for nine residents who had physician ordered pureed diets due to having severe chewing and/or swallowing problems. Findings: During a lunch meal observation in the kitchen on 10/09/24 at 12:26 PM, meals were placed on trays and put into food cart 4. A regular and puree test tray was ordered by the surveyors. [NAME] 1 plated the test tray for the puree diet test tray with pureed ravioli, pureed bread, pureed salad. During an observation on 10/09/24, at 12:48 PM, food cart 4 arrived at nursing station 2 and the test trays were sampled in the hallway, in conjunction with the Certified Dietary Manager (CDM) 1. A whole green bean was identified in the pureed salad. A concurrent interview was conducted at this time with the CDM 1, he acknowledged the whole green bean in the puree salad and stated that was not okay. During an interview with the [NAME] 1, on 10/09/24 at 1:02 PM, [NAME] 1 stated she used the handheld blender to prepare the puree green bean salad with Italian dressing. During a record review of Corporate Recipe-Number 4169 Vegetable, the Salad, Marinated Bean (frz) recipe, undated, indicated for pureed to measure out desired number (#) of servings into food processor then blend until smooth. During a review of facility document Diet and Nutrition Care Manual, dated 2019, regarding the Dysphagia Puree (Level 1 Diet) indicated all foods must be the consistency of moist, pudding like consistency without particles. Review of the facility document regarding the online in-services for food and nutrition services staff, showed a topic of texture modification dated 9/8/23 was completed for [NAME] 1. However, it was unclear what the content of the in-service consisted of and what questions were asked to determine competency.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0808 (Tag F0808)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure physician prescribed diets were followed for one of seven sampled residents (Resident 6) when Resident 6 did not recei...

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Based on observation, interview, and record review, the facility failed to ensure physician prescribed diets were followed for one of seven sampled residents (Resident 6) when Resident 6 did not receive his ordered double portion meal for lunch on 10/8/24. This failure placed Resident 6 at risk to not receive the full nutritional value of his meal which had the potential for Resident 6 to experience weight loss Findings: During a review of Residents 6's admission Record (AR- a document which provides resident contact details, a brief medical history level of functioning, preferences, and wishes), dated 10/10/24, the AR indicated Resident 6's admitting diagnoses included the following: sepsis (a serious condition in which the body responds improperly to an infection), gangrene (a serious condition that occurs when tissue in the body dies due to a lack of blood flow), acquired absence of left below knee (surgical removal of the leg). During an observation on 10/08/24 at 1:03 p.m. in the dining room, Resident 6 was served a regular portion for his lunch. During a review of Resident 6's Meal Ticket, undated, the Meal Ticket indicated resident 6 did not have his order for a double portion diet listed. During an interview on 10/11/24 at 1:50 p.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated if CNAs saw an inaccurate meal, they could have reported it to the nurses or the kitchen staff. CNA 1 stated CNAs check the residents Meal Ticket to see what a residents food order were. CNA 1 stated the meal Ticket for each resident and should reflect the prescribed diet of the resident. During a concurrent interview and record review on 10/11/24 at 1:50 p.m. with Licensed Vocational Nurse (LVN) 1, Resident 6's Order Summary Report, dated 10/11/24 was reviewed. The Order Summary Report indicated, . double portions on all meals. LVN 1 stated Resident 6's diet order was for double portions. LVN 1 stated Resident 6 was slowly declining in his health and could have benefitted from extra calories a double portion meal would have provided. During an interview on 10/14/24 at 8:51 a.m. with the director of staff development (DSD), the DSD stated CNAs could have communicated to the nurses or the kitchen staff if they noticed a resident's provided meal did not match their meal ticket. During an interview on 10/14/24 at 10:22 a.m. with the director of nursing (DON), the DON stated resident 6's order for double portions should have been documented on his meal ticket. The DON stated the kitchen staff should have had the correct order for Resident 6's meals. The DON stated resident 6 had an order for double portions for a reason and he needed to be provided his ordered food portions. During concurrent interview on 10/14/24 at 9:46 a.m. with the Account Manager (AM) and the Certified Dietary Manager (CDM), the AM stated Resident 6's orders for double portions did not get sent to the kitchen until 10/10/24. The AM stated he did not know why it took so long for Resident 6's order to show up on his end. The AM stated the existing diet order should have been followed. During a review of the facility's Policy and procedure titled, Resident Food Preferences, dated 7/17, indicated, . 1. The Dietary Manager will meet with the resident within 72 hours of admission or readmission, quarterly or annually to review the following: . b. the attending physician's dietary order .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0921)

Could have caused harm · This affected 1 resident

Based on observations, interviews and review of facility documents, the facility failed to provide a comfortable environment in the kitchen for staff. This failure had the potential to increase staff ...

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Based on observations, interviews and review of facility documents, the facility failed to provide a comfortable environment in the kitchen for staff. This failure had the potential to increase staff risk of developing heat related illnesses such as heat cramps, heat exhaustion or heatstroke caused by exposure to heat. Findings: During an observation on 10/8/24 at 12:44 PM in the kitchen, the surveyor thermometer read 89.4 degrees Fahrenheit (F) near the hand wash sink. During an observation on 10/8/24 at 3:28 PM in the kitchen, the surveyor thermometer placed on the counter in the center of the kitchen read 90.1 degrees F. During an interview on 10/8/24 at 3:34 PM in the kitchen, [NAME] 2 stated the kitchen is usually this warm. Surveyor thermometer placed on the counter in the center of the kitchen read 90.7 degrees F. During an observation on 10/8/24 at 4:51 PM in the kitchen, the surveyor thermometer placed on the counter in the center of the kitchen read 93.6 degrees F. During an interview with Certified Dietary Manager (CDM) 1 on 10/9/24 at 10:52 AM, CDM 1 stated the air conditioning (A/C) unit next to the dishwasher is not working due to lack of a remote controller. CDM 1 stated the A/C unit above the hand wash sink next to the can opener works and blows cool air. During an observation on 10/9/24 at 3:40 PM, in the kitchen, the surveyor thermometer placed on the counter in the center of the kitchen read 91.2 degrees F. During an interview on 10/9/24 at 4:05 PM, the Facility Maintenance Director (FMD) confirmed he has been here 8 years and the A/C units on the wall in the kitchen have been here before he came. FMD stated there is only one remote for both units and the remote controller display screen is broken so staff cannot verify the A/C setting. FMD stated there is no other A/C units in the building that come into the kitchen. FMD stated the A/C unit brand, and the broken remote is the same brand. FMD stated the ADM is supposed to replace the remote controllers. FMD pointed his temperature gun on the wall above the two compartments sink in kitchen which read 91.2 degrees F and 93 degrees F. During an interview on 10/10/24 at 4:21 PM in the ADM office, ADM stated the A/C unit in the kitchen was assessed this AM, the remote controller display was broken, and staff were unable to assess the A/C setting. ADM stated he ordered a new remote to help the kitchen staff utilize the A/C units correctly. During a review of the facility policy and procedure titled HCSG Policy 028, revised on 9/2017, indicated, the Kitchen Supervisor (KS) will ensure that the kitchen is maintained in a clean and sanitary manner, including .ventilation. During a review of timeanddate.com website, the recorded high temperature for Kingsburg, CA on 10/8/24 was 97 degrees F and 93 degrees F on 10/9/24. During a review of facility document titled Sanitation and Food Safety Checklist, dated 8/12/24, showed under comments that the kitchen office and emergency food room was hot at 88 degrees F and recommended installing wall a/c unit in office. Document completed by Regional Resource Registered Dietitian (REG RD).
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0552 (Tag F0552)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a physician informed consent (the process in w...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a physician informed consent (the process in which residents are given important information of the possible risk and benefits of psychoactive medications) for the use of psychotropic medication (medication capable of affecting mind, emotions, and behavior) was obtained for three of six sampled residents (Residents' 3, 13 and 64) when: 1. Resident 3 was administered escitalopram oxalate tablet (medication used to treat depression [serious mental illness affecting person's though, feelings, behavior, and sense of well-being] from 6/2/24-6/31/24, 7/1/24-7/31/24 and 81/24-8/27/24 and informed consent was not obtained prior to medication administration. 2. Resident 13 was administered sertraline HCl tablet (medication used to treat depression) from 8/1/24 to 10/14/24 and informed consent was not obtained prior to medication administration. 3. Resident 64 was administered buspirone HCl tablet (medication used to treat anxiety [feeling of fear, dread, and uneasiness that can be a normal reaction to stress]) from 8/29/24 to 10/11/24 and accurate informed consent was not obtained prior to medication administration. These failures resulted in Residents' 3, 13 and 64 to be administered psychotropic medications and not be fully informed of the risk and benefits and did not have the knowledge to make an informed decision which placed Residents' 3, 13 and 64 at risks for negative side effects. Findings: 1. During a concurrent observation and interview, on 10/8/24 at 12::40 p.m. in Resident 3's room, Resident 3 was observed sitting at the edge of her bed eating lunch. Resident 3's bed was in the lowest position and a fall mat was at bedside and Resident 3 stated she did not know what she was eating and did not have any complaints. During a review of Resident 3's admission Record, (AR) dated 10/11/24, the AR indicated Resident 3 was admitted in the facility on 4/26/24 with diagnoses which included Respiratory failure, perforation (hole) of intestine and gastrointestinal hemorrhage (bleeding). During a review of Resident 3's Order Summary Report, dated 10/11/24, the Order Summary Report indicated, . Escitalopram Oxalate Tablet 10 MG[milligram-unit of measurement]. Give one [1] tablet by mouth one time a day . related to DEPRESSION . During a review of Resident 3's Medication Administration Record (MAR-a document that shows the medications ordered and taken by a resident), dated 6/1/24-6/30/24, 7/1/24-7/31/24 and 8/1/24-8/30/24, the MAR indicated, escitalopram oxalate was administered every day starting from 6/1/24 thru 6/30/24, 7/1/24 thru 7/31/24 and 8/1/24 thru 8/1/24 thru 8/28/24. During a concurrent interview and record review on 10/14/24 at 10:15 a.m. with Registered Nurse (RN) 2, RN 2 reviewed Resident 3's clinical record and stated Resident 3's escitalopram oxalate was ordered on 5/30/24. RN 2 stated the informed consent for the medication was signed 8/28/24, RN 2 stated medication was administered everyday to Resident 3 since 6/1/24. RN 2 stated psychotropic medication can not be administered until an informed consent was signed. During an interview on 10/14/24 at 10:45 a.m. with Licensed Vocational Nurse (LVN) 4, she stated psychotropic medications cannot be administered without a signed informed consent. LVN 4 stated informed consent had to be accurate and matched the physician order. 2. During a concurrent observation and interview on 10/8/24 at 8:58 a.m. during an initial tour in Resident 13's room, Resident 13 was observed sitting up in bed with oxygen via nasal cannula (a tube used to deliver supplemental oxygen through the nose). Resident 13 stated she did not know how long she had been in the facility and did not have any complaints. During a review of Resident 13's admission Record, (AR) dated 10/11/24, the AR indicated Resident 13 was admitted to the facility on [DATE] with diagnoses which included anxiety (intense, excessive, and persistent worry and fear about everyday situations) and depression (feeling of sadness and loss of interest). During a review of Resident 13's Order Summary Report, dated 10/11/24, the Order Summary Report indicated, . Sertraline HCl [hydrochloride] Oral Tablet 25MG[milligram-unit of measurement] . related to DEPRESSION . During a review of Resident 13's MAR dated 8/1/24-8/31/24, 9/1/24-9/30/24 and 10/1/24-10/14/24, the MAR indicated, sertraline was administered every day starting from 8/1/24-8/31/24, 9/1/24-9/30/24 and 10/1/24-10/14/24. During a concurrent interview and record review on 10//14/24 at 10:05 a.m. RN 2 reviewed Resident 13's clinical record and stated Resident 13's informed consent for sertraline was incomplete. RN 2 stated sertraline medication should not have been administered to Resident 13 without informed consent. RN 2 stated licensed nurses are responsible in making sure informed consent was accurate and signed. 3. During an observation on 10/8/24 at 9:48 a.m. in Station 1 hallway, Resident 64 was observed sitting up at the edge of the bed, holding a phone to her ear, appeared agitated and crying on the phone. Several facility staff was in the room with Resident 64 talking to her. During a review of Resident 64's admission Record, (AR) dated 10/11/24, the AR indicated Resident 64 was admitted to the facility on [DATE] with diagnoses which included anxiety and Alzheimer's (progressive disease that destroys memory and other important mental functions. During a review of Resident 64's Order Summary Report, undated, the Order Summary Report indicated, . busPIRone HCl. Give one [1] tablet by mouth two times a day for Anxiety M/b [manifested by] episodes of hyperventilation . During a review of Resident 64's MAR dated 8/29/24-8/31/24, 9/1/24-9/30/24 and 10/1/24-10/14/24, the MAR indicated, buspirone was administered every day starting from 8/29/24-8/31/24, 9/1/24-9/30/24 and 10/1/24-10/14/24. During a concurrent interview and record review on 10/11/24 at 2:45 p.m. with Registered Nurse (RN) 1, Resident 64's informed consent for buspar was reviewed and she stated Resident 64's informed consent was not accurate and therefore was not valid. RN 1 stated buspar should not have been administered to Resident 64 because the informed consent was not accurate. During an interview on 10/14/24 at 1:40 p.m. with the Director of Staff Development (DSD), she stated psychotropic medications can not be administered to a resident without a signed informed consent. The DSD stated licensed nurse receiving the psychotropic medication order should ensure an informed consent was signed by physician and resident or family member. During an interview on 10/14/24 at 8:25 a.m. with Medical Records Director (MRD), she stated she is also an LVN and part of her job was to audit resident's medical records including psychotropic medications informed consents. MRD stated she made sure the informed consents was signed both by family or resident and physician. MRD stated she also checked to ensure the medication order and the informed consent was the same. The MRD stated licensed nurses can not administer psychotropic medications without a signed and accurate informed consent. During an interview on 10/14/24 at 2:55 p.m. with the Director of Nursing (DON), the DON stated, . Psychotropic medications needed to have an updated, accurate and signed informed consent prior to administering medications . DON stated it was the resident's and or resident family's right to be informed of changes in psychotropic medications. During a review of facility's policy and procedure (P&P) titled, . The facility should comply . to the use of psychoactive medications . It is the responsibility of the attending health care practitioner to inform the resident and/or resident representative of the initiation, reason for use, and the risks associated with the use of psychotropic medications, per facility policy or applicable state regulation. The informed consent will be obtained by the Prescriber prior to initiation of the psychotropic medication .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a review of Resident 29's AR, dated 10/10/24 the AR indicated, Resident 29 was admitted to the facility on [DATE] with...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a review of Resident 29's AR, dated 10/10/24 the AR indicated, Resident 29 was admitted to the facility on [DATE] with diagnoses which included diabetes mellitus type 2 (disease in which your blood glucose, or blood sugar, levels are too high), hypertension (high blood pressure- is when the pressure in your blood vessels is too high (140/90 mmHg or higher) end stage renal disease, (ESRD- is a medical condition in which a person's kidneys cease functioning on a permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to maintain life) anemia (blood disorder that occurs when your body doesn't have enough healthy red blood cells or hemoglobin to carry oxygen to your body's tissues) and pain. During a review of Resident 29's MDS, dated 9/10/24, indicated the BIMS score was 14 out of 15 (a BIMS score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired and 0-7 indicates severe impairment), which indicated Resident 29 was cognitively intact in decision making. During an observation and interview on 10/8/24 at 10:32 a.m. in Resident 29's room, Resident 29 had an enhanced standard precaution sign outside the door. Resident 29 stated she was taking antibiotic for a urinary tract infection recently but could not recall the date. During a concurrent interview and record review on 10/10/24 at 3:25 p.m. with License Vocational Nurse (LVN) 4 , LVN 4 stated Resident 29's was started on antibiotic for UTI. LVN 4 stated Resident 29 had a SBAR ((Situation, Background, Assessment, Recommendation-is a tool for standardizing and improving interprofessional communication) done on 9/27/24 and started on antibiotics on 9/28/24. LVN 4 stated a UTI care plan should have been done on 9/27/24. LVN 4 stated there was no care plan done on 9/27/24 and a care plan was created on 10/4/24. LVN 4 stated, a UTI care plan was important for patient care. LVN 4 stated, the nurse should have done the care plan when the SBAR was done. LVN 4 stated the care plan allowed the nurse to monitor Resident 29 was getting better or worse. During a concurrent interview and record review on 10/11/24 at 1:43 p.m. with the Infection Preventionist (IP), the IP stated, Resident 29 complained of decreased in urine output on 9/20/24. The IP stated the physician was notified and a urine sample was collected and sent out to the lab for testing. The IP stated, the physician gave a new order to repeat urine analysis on 9/23/24. The IP stated the urine was collected and sent out on 9/24/24. The IP stated the urine result came back on 9/27/24. The IP stated the urine sample was positive for E-coli (bacteria found in many places, including in the environment, foods, water, and the intestines of people and animals) and ESBL (enzymes that make some bacteria resistant to antibiotics, making infections harder to treat). The IP stated the nurse did a change in condition and notified the physician on 9/27/24. The IP stated the care plan should have been done on 9/27/24. The IP stated it was important to start the care plan to monitor Resident 29's condition. The IP stated the care plan updated physician, nurses, interdisciplinary team (IDT- group of professionals with different areas of expertise who work together to achieve a common goal). During an interview on 10/14/24 at 3:21 p.m. with the DON, the DON stated the nurse should update the care plan when there was a change in condition. The DON stated the care plan was not patient centered. During a review of the facility's policy and procedure (P&P) titled, Care Plan-Baseline dated 8/25/25, the P&P indicated, .An individualized comprehensive care plan that includes measurable objective and timetable to meet the resident's medical, physical, mental and psychosocial needs shall be developed for each resident .1.Each resident's comprehensive care plan is designed to: 1.Indoperate identified problem area . Based on observation, interview and record review, the facility failed to develop and implement a comprehensive care plan for two of eight sampled residents (Resident 75 and Resident 29) when: 1. Resident 75 did not have a care plan (a document that outlines how a resident's health care needs will be met, and is used by the resident and their care team to facilitate communication and collaboration) for the use of indwelling urinary catheter (thin, flexible tube inserted into the bladder through the urethra to drain urine). This failure placed Resident 75 at risk for her indwelling urinary catheter needs to not be met. 2. Resident 29 did not have a care plan for urinary tract infection (UTI- common infections that happen when bacteria, often from the skin or rectum, enter the urethra and infect the urinary tract). This failure had the potential to result in Resident 29's care needs to go unmet. Findings: 1. During a concurrent observation and interview on 10/8/24 at 10:13 a.m. in Resident 75's room, Resident 75 was laying in bed with eyes open watching TV. Resident 75 stated she had been in the facility for three weeks and preferred to stay in bed. There was an indwelling urinary catheter bag that hanged on the side of the bed and covered with a privacy bag. Resident 75 stated she needed the indwelling urinary catheter due to her weakness and had it since she was in the hospital. During a review of Resident 75's admission Record (AR-a document with personal identifiable and medical information), dated 10/11/24, the AR indicated, Resident 75 was admitted to the facility on [DATE] with diagnoses which included acute kidney failure (sudden decline in kidney function), rhabdomyolysis (skeletal muscle breaks down and releases its content into the bloodstream) and fall. During a review of Resident 75's Minimum Data Set (MDS-a functional and cognitive abilities assessment) assessment, dated 8/19/24, indicated the Brief Interview for Mental Status (BIMS) score was 12 out of 15 (a BIMS score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired and 0-7 indicates severe impairment), which indicated Resident 75 was moderately impaired in daily decision making. During a concurrent interview and record review on 10/10/24 at 2:45 p.m. with Licensed Vocational Nurse (LVN) 2, LVN 2 reviewed Resident 75's clinical record titled Order Summary Report, dated 10/11/24 and stated Resident 75 was admitted to the facility on [DATE]. LVN 2 stated Resident 75 was admitted with an indwelling urinary catheter. LVN 2 stated she did not find a care plan for Resident 75's use of indwelling urinary catheter. LVN 2 stated there should have been a care plan developed and licensed nurses are responsible in creating a care plan. LVN 2 stated a care plan was important to guide nursing staff in providing care to Resident 75's indwelling urinary catheter. During an interview on 10/11/24 at 9:32 a.m. with the Minimum Data Set Nurse (MDSN), the MDSN stated Resident 75 was admitted with an indwelling urinary catheter. The MDSN stated there should have been a care plan initiated for the use of the indwelling urinary catheter but there was none. The MDSN reviewed the MDS admission and 5 day assessment dated [DATE] and stated Resident 75 was coded as using foley catheter and care plan was also triggered in Section V (Care Areas Assessment) CAAs and Care Planning but there was no care plan initiated for Resident 75's use of indwelling urinary catheter. During an interview on 10/14/24 at 2:35 p.m. with the Director of Nursing (DON), the DON stated Resident 75 had been in the facility since 8/17/24 and had the indwelling urinary catheter since admitted in the facility. The DON stated her expectation was for licensed nurses to initiate care plan to monitor for any side effects of the use of indwelling urinary catheter. During a review of facility's policy and procedure (P&P) titled Care Plan Comprehensive dated 8/25/21, the P&P indicated, . An individualized comprehensive care plan that include measurable objectives and timetables to meet the resident's medical, physical, mental and psychosocial needs shall be developed for each resident . The resident's comprehensive care plan is developed within seven (7) days .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards of quality for two of eight sampled residents (Resident 29 and Resident 55) when: 1. License nurses continued to sign the physician's order to monitor for side effects for Resident 29's anticoagulant medication which was discontinued on 9/5/24. This failure resulted in an inaccurate documentation and monitoring of Resident 29's medical symptoms related to the side effects if a medication that has been discontinued. 2. Licensed Vocational Nurse (LVN) 1 prepared and signed Resident 55's medications, and the Infection Preventionist (IP) administered the medication prepared by LVN 1. This failure had the potential for Resident 55 to not received the medication and could lead to medication error and or drug diversion. Findings: 1. During a review of Resident's admission Record (AR-a document with personal identifiable and medical information), dated 10/10/24 the AR indicated, Resident 29 was admitted to the facility on [DATE] with diagnoses which included diabetes mellitus type 2 (disease in which your blood glucose, or blood sugar, levels are too high), hypertension (high blood pressure- is when the pressure in your blood vessels is too high (140/90 mmHg or higher) end stage renal disease, (ESRD- is a medical condition in which a person's kidneys cease functioning on a permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to maintain life) anemia (blood disorder that occurs when your body doesn't have enough healthy red blood cells or hemoglobin to carry oxygen to your body's tissues) and pain During a review of Resident 29's Minimum Data Set (MDS-a functional and cognitive abilities assessment) assessment, dated 9/10/24, indicated the Brief Interview for Mental Status (BIMS) score was 14 out of 15 (a BIMS score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired and 0-7 indicates severe impairment), which indicated Resident 29 was cognitively intact in decision making. During a review of Resident 29's [Facility Name] Order Summary Report (OSR) dated 10/10/24, the OSR indicated, .[Brand name] oral tablet 10 mg (Rivaroxanban) give 10mg PO [by mouth] one time a day for blood thinner take with evening meal. (dinner) .Order Status: Discontinue .Order Date: 09/05/024 .Start Date:09/06/2024 . During a review of Resident 29's Medication Administration Record (MAR) dated 10/24, the MAR indicated, [box] Schedule for October 2024 .[box]Anticoagulant Medication Monitoring [Brand name drug]: Monitor for discolored urine, black tarry stools, sudden severe headache, N&V [nausea and vomiting] diarrhea, muscle join pain, lethargy, bruising, sudden changes in mental status or v/s [vital signs] sob [shortness of breath] .[box]hours .[box]6a-2p .[box]2p-10 [p] 10 p-6 [a] .[box] Thu 10 .[nurse initial] . During a review of Resident 29's Changes since last Review dated no date the changes since last review indicated, .Description .The resident has a diagnosis of diabetes: Insulin Dependent .Revision Date: 10/10/2024 . During a concurrent interview and record review on 10/10/24 at 3:01 p.m. with LVN 4, LVN 4 stated, Resident 29 was not taking [Brand name drug]. LVN 4 stated Resident 29's medication was discontinued on 7/23/24 at 8:00 a.m. LVN 4 stated, the physician order to monitor for side effect of the medication should have been discontinue the same day the medication was discontinue. LVN 4 stated, it was important to update the physician order so that staff can monitor for the correct side effects for the right medication. LVN 4 stated, The potential outcome is we were looking for all side effects that was not there when there could be another issue for her black tarry stool. During an interview on 10/14/24 at 3:01 p.m. with the Director of Nursing (DON) the DON stated, the nurses should update the order when [brand name] medication was discontinued. The DON stated the physician order was not update. The DON stated the physician order to monitor for the [drug name] can cause confusion for the staff. During a review of the professional reference titled, If it's not documented, it's not done. But what if it is documented and it's not done? dated 2/9/2019, retrieved from, https://mnnurses.org/if-its-not-documented-its-not-done-but-what-if-it-is-documented-but-its-not-done, the article indicated, . Untimely documentation may also be considered fraud. False, misleading, and deceitful documentation may result in grave safety issues for the patient because the healthcare team depends on accurate and timely documentation to make patient care decisions. If a medication, assessment, procedure, etc., is not timely then other care providers do not have an accurate account of a patient's condition which may lead to poor outcomes, including death. 2. During a concurrent interview and record review on 10/10/24 at 8:45 a.m. in Station 2 hallway with LVN 1 stated, . Resident 55's eMAR was red and LVN 1 stated Resident 55's lispro and naproxen medications were late and were due at 7 a.m. LVN 1 stated she was not able to go in Resident 55's room to administer his medications, she had to ask another nurse. During a review of Resident 55's admission Record, (AR) dated 10/11/24 the AR indicated Resident 55 was admitted to the facility on [DATE] with diagnoses which included cerebral infarction (blood supply to the brain is blocked or reduced), diabetes (high blood sugar level) and muscle weakness. During a review of Resident 55's, Order Summary Report, dated 10/11/24, the Order Summary Report, indicated, . Insulin Lispro [medication used to treat diabetes] . before meals related to . Naproxen [medication used Oral tablet . administer with meals . During a concurrent interview and record review on 10/10/24 at 10:15 a.m. Resident 55's MAR was reviewed by LVN 1 and she stated Resident 55's fingerstick blood sugar was checked at 9:09 a.m. and the result was 145, he did not need the lispro insulin. LVN 1 stated the naproxen was administered with acetaminophen at 9:10 a.m. LVN 1 stated medications were administered late. LVN 1 stated she prepared the medications and asked the IP to administer then she signed the eMAR after medications were administered by the IP. LVN 1 stated she was pregnant and could not go in Resident 55's room because Resident 55 was on enhance barrier precaution. LVN 1 stated it was not an acceptable practice and should not have done it but she did. LVN 1 stated she should have just asked the IP to prepare Resident 55's medications and signed after she administered medications. During an interview on 10/10/24 at 10:30 a.m. with IP, the IP stated she administered Resident 55's medications because LVN 1 could not go in the room. The IP stated it was not the acceptable practice to administer medication you did not prepared. The IP stated medications could be given to the wrong resident which could result to adverse reaction or the prepared medications was not the right medications. During an interview on 10/14/24 at 10:36 a.m. with LVN 7, she stated, .Nurses can not administer medication prepared by another nurse . LVN 7 stated it was never acceptable to have a licensed nurse prepares residents medication then asked another licensed nurse to administer then the same nurse who prepared the medication signs the MAR. LVN 7 stated it was for the safety of the resident, it could be given to a different resident. During an interview on 10/14/24 at 2:43 p.m. with the Director of Nursing (DON), the DON stated it was in their policy to prepare medication, administer to resident then sign the eMAR. the DON stated licensed nurses can not prepare medication then asked another nurse to administer to resident then signed the eMAR. The DON stated asking another nurse to administer medication prepared by another nurse could result to medication error which could result to serious health condition. During a review of facility's policy and procedure (P&P) titled, Medication Administration-General Guidelines dated 10/17, the P&P indicated, . Medications are prepared only by licensed nursing . The person who prepares the dose for administration is the person who administers the dose .The individual who administers the medication dose records the administration on the resident's MAR directly after the medication is given .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to provide personal hygiene for two of eight sampled resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to provide personal hygiene for two of eight sampled residents (Resident 233 and 32) when Resident 233 and 32's fingernails were long and had black particles underneath. This failure had the potential to result in Resident 233 and 32 to develop skin infections or sustain skin injuries. Findings: During a concurrent observation and interview on 10/8/24 at 8:37 a.m. in Resident 233's room, Resident 233 had long fingernails with black particles underneath. Resident 233 stated, he did not like his fingernails long and wanted them cleaned and cut. Resident 233 stated he did not remember the last time his fingernails were cut. During an interview on 10/8/24 at 8:44 a.m. with the Director of Staff Development (DSD), the DSD stated, Certified Nursing Assistant (CNA) 8 should have cleaned resident's fingernail daily. The DSD stated nurses were responsible cutting diabetic (a chronic disease that occurs when the body doesn't produce or use insulin properly, resulting in high blood sugar levels) resident's fingernails. The DSD stated, long and dirty fingernails were not acceptable. The DSD stated long dirty fingernails caused infections when resident scratch their skin. The DSD stated Residents resident ate with their hands and having long fingernails were uncleaned. During a concurrent observation and interview on 10/8/24 at 9:00 a.m. in Resident 32's room, Resident 32 had long dirty back particles underneath his fingernails. Resident 32 stated he liked his fingernails to be cleaned and did not remember when the last time they were cut. During an interview on 10/14/24 at 9:25 a.m. with CNA 8, CNA 8 stated, Every Sunday we provide fingernail care. CNA 8 stated, CNAs were responsible for trimming, cleaning, and filing of fingernails. CNA 8 stated nurses were responsible to cut and clean fingernails for residents with diabetes. CNA 8 stated long fingernails was not acceptable for residents. CNA 8 stated, long fingernail could cause infections when resident scratch their skins. CNA 8 stated, the fingernails should have been cleaned. During an interview on 10/14/24 with the Director of Nursing (DON) the DON stated, CNAs should have provided fingernail care during showers and as needed. The DON stated license nurses were responsible to cut the fingernails for diabetic residents. The DON stated, cleaned fingernails was important for hygiene. The DON stated, long fingernails caused skin tears when resident scratched their skins. The DON stated nail infection was caused by long dirty fingernails. During a review of Resident 233 's admission Record (AR-a document with personal identifiable and medical information), dated 10/14/2024 the AR indicated, Resident 233 was admitted to the facility on [DATE] with diagnoses which included muscle weakness, peripheral vascular disease (a condition that occurs when blood vessels narrow or become blocked, reducing blood flow to the body's extremities), hyperlipidemia (is a condition where there are abnormally high levels of lipids or fats in the blood), diabetes mellitus type 2 (disease in which your blood glucose, or blood sugar, levels are too high), hypertension (high blood pressure- is when the pressure in your blood vessels is too high (140/90 mmHg or higher) and pain. During a review of Resident 233's Minimum Data Set (MDS-a functional and cognitive abilities assessment) assessment, dated 10/1/24, indicated the Brief Interview for Mental Status (BIMS) score was 15 out of 15 (a BIMS score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired and 0-7 indicates severe impairment), which indicated Resident 15 was cognitively intact. During a review of Resident 32 's admission Record (AR-a document with personal identifiable and medical information), dated 10/14/24 the AR indicated, Resident 32 was admitted to the facility on [DATE] with diagnoses which included fracture (broke bone) of the right femur (part of thighbone next to the hip joint), chronic obstructive pulmonary disease (COPD- group of lung diseases that make it difficult to breathe), hyperlipidemia (is a condition where there are abnormally high levels of lipids or fats in the blood), diabetes mellitus type 2 (disease in which your blood glucose, or blood sugar, levels are too high), hypertension (high blood pressure- is when the pressure in your blood vessels is too high (140/90 mmHg or higher). During a review of Resident 32's Minimum Data Set (MDS-a functional and cognitive abilities assessment) assessment, dated 7/26/24, indicated the Brief Interview for Mental Status (BIMS) score was 14 out of 15 (a BIMS score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired and 0-7 indicates severe impairment), which indicated Resident 14 was cognitively intact. During a review of the facility's policy and procedure (P&P) titled, SNF Clinic Fingernails/Toenails, Care of dated revised 2/2018, the P&P indicated, .The purpose of this procedure are to clean the nail bed, to keep nails trimmed, and to prevent infection .General Guideline 1. Nail care include daily cleaning and regular trimming. 2. Proper nail care can aid in the prevention of skin problems around the nail bed .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a review of Resident 33's admission Record (AR), dated 10/10/24, the AR indicated, Resident 33 was admitted to the fac...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a review of Resident 33's admission Record (AR), dated 10/10/24, the AR indicated, Resident 33 was admitted to the facility on [DATE] with diagnoses which included hypertension ( when the pressure in your blood vessels is too high (140/90 mmHg or higher), type 2 diabetes mellitus (a problem in the way the body regulates and uses sugar as fuel, pneumonia ( an infection of one or both of the lungs caused by bacteria, viruses, or fungi), Acute Respiratory Failure with hypercapnia ( a serious medical condition that occurs when there is too much carbon dioxide (CO2) in the blood and the respiratory system is impaired). During a review of Residents 33's Minimum Data Set (MDS- a resident assessment tool used to identify resident cognitive [pertaining to reasoning memory and judgement] and physical function) assessment dated [DATE], indicated, Resident 33's Brief Interview of Mental status assessment (BIMS - assessment of cognitive status for memory and judgement) scored 15 of 15 (a score of 13-15 indicates cognitively intact, 08-12 indicates moderately impaired, and 00-07 indicates severe impairment). The BIMS assessment indicated Resident 33 was cognitively intact. During an observation and interview on 10/8/24 at 10:38 a.m. in Resident 33's room, Resident 33 was lying in bed and had a nasal cannula (a device that delivers extra oxygen through a tube attached from the oxygen concentrator) into her nose. A black oxygen concentrator was next to the bed. The oxygen concentrator had a liter flow rate at 1 liter per minutes (L/min-oxygen flow rate administered per minutes.) Resident 33 stated she returned from the hospital last week. Resident 33 stated she was in the hospital for pneumonia. Resident 33 stated she was dependent on oxygen since returning from the hospital. Resident 33 stated, the oxygen liter flow should be at 2 liters per minute. During a concurrent observation and interview on 10/9/24 at 5:10 p.m. in Resident 33's room, Resident 33 stated she was not feeling well. LNV 3 was assessing Resident 33. When asked what the oxygen liter flow rate was (LVN) 3 stated Resident 33's oxygen liter flow rate was at 1 liter per minute. During a concurrent interview and record review on 10/10/24 at 3:26 p.m. with LVN 4, Resident's 2 [Facility Name] Order Summary Report (OSR) dated 10/10/24 was reviewed. The OSR indicated, .Oxygen at 2L/min [liters per minutes] via nasal cannula as needed for SOB [shortness of breath] maintain above 90 may up to 4L if needed . LVN 4 stated, the physician's order was for 2 liters per minute nasal cannula. LVN 4 stated, Residents had a change in mental status and change in skin color with decrease in oxygen. LVN 4 stated Residents had respiratory distress due to the decreased in oxygen. LVN 4 stated, a decreased in oxygen caused hypoxia (a condition that occurs when the body's tissues don't have enough oxygen to function properly) and contributed to death. LVN 4 stated she checked on the oxygen liter flow rate in the beginning of her shift. During an interview on 10/14/24 at 3:21 p.m. with the Director of Nursing (DON) the DON stated, the license nurses should have check the physician order to make sure the oxygen liter flow rate was the correct. The DON stated, the license nurses should have checked the setting for the oxygen liter flow at the beginning of every shift. The DON stated, Resident had shortness of breath and decreased in oxygenation when the liter flow was less than what was ordered. The DON stated it was important to keep the oxygen at 92% and a decreased in oxygen liter flow caused residents to become hypoxic. During a review of the facility's policy and procedure (P&P) titled, SNFCLINIC Oxygen Administration dated no date , the P&P indicated, .Preparation 1. Verify that there is a physician's order for this procedure. Review the physician's order or facility protocol for oxygen administration. 2 Review the resident's care plan to assess for any special needs of the resident . Based on observation, interview and record review, the facility failed to ensure two of three sampled Residents (Resident 13 and Resident 33) received the necessary care and respiratory services, consistent with professional standards of practice when: 1. Resident 13's oxygen (a colorless, odorless, tasteless gas essential to living organisms) flow rate (the amount of oxygen being delivered to the body) was not administered according to the physician order (an order given for specific patient/resident by a health care provider). This failure resulted in Resident 13 not obtaining the ordered amount of oxygen via the oxygen concentrator (a machine that pulls in the air around you), which could lead to breathing problems which includes shortness of breath, headache, and confusion. 2. Resident 33's oxygen flow rate was given at a lower rate than the physician's order (a set of written or verbal instructions from a doctor that clinicians follow to care for a patient). This failure had the potential for Resident 33 to experience difficulty breathing, shortness of breath, respiratory distress and lung damage. Findings: 1. During a review of Resident 13's clinical record titled, admission Record (document containing resident personal information) dated 10/11/24, indicated Resident 13 was admitted to the facility on [DATE] with diagnoses which included chronic obstructive pulmonary disease (group of lung diseases that block airflow and make it difficult to breathe) and unspecified asthma (airways become inflamed, narrow and swell which makes it difficult to breathe). During a review of Resident 13's Minimum Data Set (MDS- a resident assessment tool used to identify resident cognitive [pertaining to reasoning, memory and judgement] and physical functional level) assessment dated [DATE], indicated Resident 13's Brief Interview for Mental Status (BIMS-screening tool used in nursing home to assess cognition) assessment score was 13 out of 15 (0-15 scale [0-6 severe cognitive deficit, 7-12 moderate cognitive deficit, 13-15 no cognitive deficit]) indicating Resident 13 had no cognitive deficit. During a concurrent observation and interview on 10/8/24 at 8:58 a.m. in Resident 13's room, Resident 13 was sitting up in bed with a nasal cannula (a tube used to deliver supplemental oxygen through the nose) and humidifier connected to oxygen concentrator (medical device that gives extra oxygen), the flow rate (amount of oxygen delivered to the body) indicated four liter per minute. Resident 13 stated her oxygen order is two liters per minute and she had been using oxygen for a long time because of her difficulty breathing. During a concurrent observation, interview and record review on 10/10/24 at 11:31 a.m. with Licensed Vocational Nurse (LVN) 4, LVN 4 verified Resident 13's oxygen flow rate at bedside and stated Resident 13's oxygen flow rate is four liters per minute. LVN 4 reviewed Resident 13's clinical record titled Order Summary Report (a document used to authorize what was ordered by a patient's treating/prescribing physician) active orders dated 10/10/14. LVN 4 stated Resident 13's oxygen order is two liters per minute. LVN 4 stated she was not sure why Resident 13's oxygen flow rate was set at four liters per minute. LVN 4 stated Resident 13's physician order for oxygen should had been followed because receiving too much oxygen could cause change of mental status like hallucination. During an interview on 10/14/24 at 2:15 p.m. with the Director of Nursing (DON), the DON stated her expectation was for licensed nurses are responsible in ensuring resident's oxygen flow rate are accurate and physician's orders are followed. DON stated Resident 13 has COPD and receiving more oxygen than it was ordered could result in oxygen toxicity (too much oxygen causing lung damage and other harmful effects). DON stated oxygen is considered a medication. During a review of facility's policy and procedure (P&P) titled, Medication Administration-General Guideline, dated 10/17, the P&P indicated, Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so . During a review of facility document titled, Licensed Practical (Vocational) Nurse (LPN) (LVN), dated 5/22, the document indicated, . Administer medications within the scope of practice and accordance to practitioner orders. Report adverse consequences, side effects or any medication errors . During a professional reference review retrieved from https://pubmed.ncbi.nlm.nih.gov/19377391/ titled, The use of medical orders in acute care oxygen therapy, dated 2009, the professional reference review indicated, . Oxygen is considered to be a drug requiring a medical prescription and is subject to any law that covers its use and prescription . authorized by a physician following legal written instruction to a qualified nurse .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0700 (Tag F0700)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to ensure two of seven sampled residents (Resident 48 and 133) were assessed for the use of bed (side rails) when Residents 48 a...

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Based on observation, interview, and record review, the facility failed to ensure two of seven sampled residents (Resident 48 and 133) were assessed for the use of bed (side rails) when Residents 48 and 133 had no assessment for the risk of entrapment, a physician's order specifying reason for use was not obtained and a care plan was not created. Additionally Resident 133 did not have informed consent obtained (a form signed by the resident or family explaining the risks). This failure had the potential to place Resident 48 and 133 at risk for decreased freedom of movement, entrapment and/or injury. Findings: During a review of Resident 48's Minimum Data Set (MDS- a resident assessment too used to identify cognitive (mental process) and physical functional level assessment, dated 9/22/2024, indicated Resident 48's Brief Interview for Mental Status (BIMS- screening tool used to assess resident cognitive level) score was 00 out of 15 indicating Resident 48 has severe cognitive impairment (0-7 indicated severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 cognitively intact). During a review of Resident 133's MDS, dated 10/03/2024, the MDS assessment indicated Resident 133's BIMS score was 13 out of 15 indicating Resident 133 was cognitively intact. During a concurrent observation and interview on 10/08/2024 at 8:53 a.m. with Resident 133 in Resident 133's room, Resident 133 was laying up in bed with both side rails up watching television. Resident 133 stated she had been at the facility for one week. During an observation on 10/08/2024 at 10:35 a.m. with Resident 48 in Resident 48's room, Resident 48 had both side rails raised. During a concurrent observation and interview on 10/10/24 at 11:23 a.m. with certified nursing assistant (CNA) 1 in Resident 48's room, Resident 48 was laying in bed with both side rail raised. CNA 1 stated Resident 48 could sometimes help move and turn. CNA 1 stated doctor's orders are always needed if staff want to raise a resident's side rails. During a concurrent interview and record review on 10/10/24 at 11:08 a.m. with Licensed Vocational Nurse (LVN) 5, Resident 48's clinical record, dated 10/10/24, was reviewed. The clinical record indicated there was no physician's orders, no care planning, no consents obtained for the use of side rails and safety evaluation assessment was charted and dated 5/4/24 with recommendation of no rails. LVN 5 stated Resident 48 was on hospice (specialized care which provides comfort and emotional support for people nearing the end of life) and the facility nurse was responsible for ensuring all hospice orders were reflected on their chart. LVN 5 stated resident 48 should not have been using siderails unless physician's orders, care planning, safety evaluation, and consents were put in place. LVN 5 stated it was important to do all the required forms for side rails because it ensured safety for the residents. During a concurrent interview and record review on 10/11/24 at 11:18 a.m. with Licensed Vocational Nurse (LVN) 6, Resident 133's clinical record, dated 10/11/24, was reviewed. The clinical record indicated there was no physician's orders, no care planning, and no safety evaluation assessment for use of side rails. LVN 6 stated Resident 133 needed to have all the bedrail forms done otherwise staff could not raise the rails. LVN 6 stated staff needed to complete the required forms for use of bed rails within 24 hours of admission. During an interview on 10/14/24 at 8:05 a.m. with the Director of Staff Development (DSD), The DSD stated nurses were responsible for ensuring care plans, doctor's orders, safety assessments, and consents were obtained for a resident's use of side rails. The DSD stated care plans for the use of side rails get communicated to the CNAs so they could be aware of the reason for use. The DSD stated CNAs were not able to see orders, the nurses was responsible for communicating any pertinent orders to CNAs. The expectation was for the CNAs to know the residents who needed side rails in place, by a verbal communication from the nurses. During an interview on 10/14/24 at 10:18 a.m. with the director of nursing (DON), the DON stated all residents including hospice residents needed a physician's order, care planning, safety evaluation, and consents prior to using side rails. It was the responsibility of the nurse on duty to obtain and input the orders, create the care plans, obtain consent, and fill out a safety assessment. The DON stated these forms needed to be completed to ensure residents were using side rails for their intended ordered purpose. During a review of the facility's policy and procedure titled, clinical guidance for the assessment and implementation of bed rails in hospitals, long term care facilities and home care settings, undated, indicated, .individualized patient assessment, if bed rails have been determined to be necessary .care plans addressing conditions for which the use of bed rails is being considered .documentation of the risk-benefit assessment should be in the patient's medical chart . if determined that bed rails are required bed rails should be closely spaced to prevent entrapment .ensure mattresses are the appropriate size for selected bed frame .preventing the individual from falling between the mattress and bed rails . not medically necessary, it is recommended that they be avoided .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During an observation on 10/10/24 at 7:12 a.m. in Resident 23's room, License Vocational Nurse (LVN) 2 did not applied Reside...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During an observation on 10/10/24 at 7:12 a.m. in Resident 23's room, License Vocational Nurse (LVN) 2 did not applied Resident 23's lidocaine patch. During an interview on 10/10/24 at 10:49 a.m. with LVN 2, LVN 2 stated, Resident 23 requested for a new [lidocaine] patch. LVN 2 stated the patch was rolled up and coming off Resident 23's back. LVN 2 stated the old lidocaine patch was dated 10/9/24 when she removed it from Resident 23's back. During a concurrent interview and record review on 10/10/24 at 11:00 a.m. with LVN 2, stated, The [lidocaine] patch should have been removed at bedtime. LVN 2 stated, Resident 23 needed the lidocaine patch removed every 12 hours to prevent skin irritation. LVN 2 stated the night nurse should have removed the patch at bedtime. During an interview on 10/10/24 at 11:31 with Resident 23, Resident 23 stated, the nurses applied a lidocaine patch in the morning and at night. Resident 23 stated the nurses applied the lidocaine patch two times a day for the last 2 months. During an interview on 10/14/24 at 11:32 a.m. with the Pharmacist Consultant (PC), the PC stated, the lidocaine patch is applied for 12 hours to the skin. The PC stated the lidocaine patch needed to be removed every 12 hours. The PC stated the lidocaine was not intended to be worn for 24 hours. The PC stated, lidocaine patches worn for more than 24 hours can cause harm to the residents. The PC stated the nurse should have follow what was written on the medication administration Records. The PC stated the MAR should indicate when to remove the patch. The PC stated the lidocaine patch can cause skin irritation if left on for to long and can cause side effects. During an interview on 10/14/24 at 3:21 p.m. with the Director of Nursing (DON), the DON stated, the nurses should follow the physician order. The DON stated, the nurse should have removed the patch every night. The DON stated the physician order indicated the lidocaine patch should have been removed every 12 hours. The DON stated it was important to remove the lidocaine patch at night to prevent skin irritation. The DON stated, the nurse should have clarified the order with the physician if there was any confusion. During a review of Resident 23's admission Record (AR), dated 10/12/2024, the AR indicated Resident 23 was admitted to the facility on [DATE]. The ARD indicated Resident 23 had diagnoses of Chronic Obstructive Pulmonary Disease (COPD-a group of lung disease that makes it hard to breath) heart failure ( a serious condition that occurs when the heart is unable to pump enough blood and oxygen to the body's organs) Hypertension (high blood pressure- when the pressure in your blood vessels is too high [140/90 mmHg or higher], and constipation. During a review of Resident 23's Minimum Data Set (MDS - a resident assessment tool used to identify cognitive [mental processes] and physical functional level assessment), dated 8/15/24, the MDS, indicated Resident 23 had a Brief Interview for Mental Status (BIMS - a test given by medical professionals to determine cognitive understanding on a scale of 1-15 ) score of 7 (a score of 0-7 suggests severe cognitive impairment, 8-12 suggests moderately impaired, 13-15 suggests cognitively intact) indicating Resident 23 was severely cognitive impaired. During a review of Resident 23's [Facility Name] Order Summary Report (OSR), dated 10/14/24, the OSR indicated, .Lidoderm Patch 5% (lidocaine) apply to lower back topically every 12 hours for pain remove at bedtime .start date: 09/05/24 . During a review of facility's policy and procedure (P&P) titled, Transdermal Drug Delivery System (PATCH) Application, dated 4/08, the P&P indicated To administer medication through the skin for continuous absorption while the pastch is in place . During a review of facility's policy and procedure (P&P) titled, Administering Medications, dated 4/19, the P&P indicated, . Medications are administered in accordance with prescriber orders, including any required time frame . Based on observation, interview, and record review, the facility failed to ensure the facility medication error rate did not exceed five percent (6.9 % [percent]) when: 1. Licensed Vocational Nurse (LVN)1 did not administer Resident 48's metformin (brand name-medication used to control high blood sugar) medication during medication pass. This failure had the potential to result in a high blood sugar which could lead to serious medical condition. 2. Resident 23 had a lidocaine patch (transdermal[through the skin] skin patch- topical anesthetic that numbs pain by blocking the nerve signals in your skin) and in place for more than 12 hours. This failure resulted in Resident 23 receiving more than the recommended dose and had the potential for adverse side effects. Findings: 1. During a concurrent observation and interview on 10/10/24 at 8:24 a.m. in Station 2, LVN prepared Resident 48's medications and administered six of seven medications scheduled for Resident 48. LVN stated she did not administer metformin to Resident 48 because it was not available. LVN stated stated Resident 48's fasting blood sugar was 138 in the morning. LVN stated Resident 48's blood sugar level could go higher and cause more serious health condition since the medication was not administered. During a review of Resident 48's admission Record, dated 10/11/24, the admission record indicated Resident 48 was re-admitted in the facility on 7/6/24 with diagnoses which included diabetes (high blood sugar level in the blood), hypertension (pressure in the blood vessels are too high) and unspecified multiple injuries. During a review of Resident 48's eMAR (Electronic Medical Administration Record) dated 10/1/24-10/31/24, the eMAR indicated [metformin brand name] Tablet 500MG [milligram-unit of measurement] Give 1 tablet by mouth two times a day . Resident 48 did not received metformin (brand name) on 10/9/24 and 10/10/24. During an interview on 10/14/24 at 2:50p.m. with the Director of Nursing (DON), the DON stated licensed nurses are responsible in making sure they have medication available to administer to residents. The DON stated the nurse should have called pharmacy when the medication was not available for administration. The DON stated the licensed nurse who administered the last dose should have called pharmacy and let them know to deliver medication. The DON stated Resident 48' could have higher readings of blood sugar due to missing two doses of the medication. During a review of facility's policy and procedure (P&P) titled, Medication Error,: dated 6/28/22, the P&P indicated, . All errors related to the administration of medications or treatments will be reported to the Director of Nursing Services, the attending physician . During a review of facility's policy and procedure (P&P) titled, Ordering and Receiving from Pharmacy, dated 1/22, the P&P indicated, Medications and related products are received from the dispensing pharmacy on a timely basis . If not automatically refilled by the pharmacy, repeat medications (refills) are written on a medication order form . Reorder medication five days in advance of need to assure an adequate supply is on hand . During a review of facility's policy and procedure (P&P) titled, Administering Medications, dated 10/10, the P&P indicated, . Medications are administered in accordance with the prescriber orders, including any required time frame . Medication errors are documented, reported, and reviewed . https://mynextgenrx.com/diabetes/metformin-generic-glucophage/ the reference indicated . Take this medication regularly in order to get the most benefit from it. Remember to use it at the same times each day . Check your blood sugar regularly as directed by your doctor. Keep track of the results, and share them with your doctor. Tell your doctor if your blood sugar measurements are too high or too low. Your dosage/treatment may need to be changed .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a review of Resident 18 's admission Record (AR-a document with personal identifiable and medical information), dated ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During a review of Resident 18 's admission Record (AR-a document with personal identifiable and medical information), dated 10/14/2024 the AR indicated, Resident 29 was admitted to the facility on [DATE] with diagnoses which included diabetes mellitus type 2 (disease in which your blood glucose, or blood sugar, levels are too high), hypertension (high blood pressure- is when the pressure in your blood vessels is too high (140/90 mmHg or higher) end stage renal disease, (ESRD- is a medical condition in which a person's kidneys cease functioning on a permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to maintain life), heart failure (when the heart cannot pump enough blood and oxygen to support other organs in the body), dementia (loss of memory, language, problem solving and other thinking abilities that are severe enough to interfere with daily life), anemia (blood disorder that occurs when your body doesn't have enough healthy red blood cells or hemoglobin to carry oxygen to your body's tissues) and pain During an observation on 10/11/24 at 10:45 a.m., in the hallway a medication cart # 2 contained a bag with an insulin pen. The bag contained a label with the Resident 29's name, medication, prescribed dosed, strength, expiration date, route of administration and appropriate instruction. The insulin pen did not contain a label. During an interview on 10/11/14 at 11:29 a.m. with Registered Nurse (RN) 2, RN 2 stated, the pen was missing a label. RN 2 stated, it was important to make sure the pen contained the 5 rights (the five rights of medication use: the right patient, the right drug, the right time, the right dose, and the right route- generally regarded as a standard for safe medication practices). RN 2 stated, she should have discard it and not use if without the resident name. RN 2 stated, the insulin pen should not be given without resident name. RN 2 stated, insulin pens without labels could be given to the wrong resident without label. During an interview w RN 2 stated, there should be a label on the insulin pen. During an interview on 10/14/24 at 11:32 with Pharmacist Consultant (PC), The PC stated insulin pens are sent out with two labels from the pharmacy. The PC stated, insulin pens should have arrived with a label on the bag and on the pen to the facility. The PC stated, insulin pens had a primary label on the bag and secondary label on the pen. The PC stated, the insulin pen should have a label on the pen to prevent mixing it up with other insulin pens. The PC stated it was important for the two labels on the bag and pen for resident safety. The PC stated, During an interview on 10/14/24 at 3:21 p.m. with the Director of Nursing (DON), the DON stated, the insulin pen should have a label on the pen. The DON stated, when insulin pen was not label it caused confusion. The DON stated the unlabeled insulin pen can be given to someone else. The DON stated unlabeled insulin pen was an infection control. The DON stated, the nurse should contact the pharmacy to get a new label for the insulin pen. During a review of the facility's policy and procedure (P&P) titled, SNF Clinic Medication Labeling and Storage dated revised 2/2023, the P&P indicated, .Medication Labeling .8. If medication containers have missing, incomplete, improper, or incorrect labels, contact the dispensing pharmacy for instructions regarding returning or destroying these items . 3. During an observation on 10/11/24 at 9:21 a.m. in the medication storage room, there were four loose pills in the [NAME] of one room and one and a half pill in a red medication plastic bin. During an interview on 10/11/24 at 9:28 a.m. with License Vocation Nurse (LVN), LVN 3 stated thee four loose pills should not be on the ground. LVN 3 stated loose pills on the floor were unacceptable in the medication room. LVN 3 stated, loose pills should be in destroyed bins. LVN 3 stated the medication pills on the floor had the potential to be mixed and administered to other residents which increase the risk of medication error. During an interview on 10/14/24 at 11:32 a.m. with the Pharmacist Consultant (PC), the PC stated, You should never want medication on the ground. The PC stated, all medication should be destroyed in the medication bins. The PC stated license nurses were required to disposal of non-controlled medication in the bins and controlled medication were to go to the Director of Nursing (DON) for disposition. During an interview on 10/14/24 at 3:21p.m. with the DON, the DON stated, loose medication should not be on the floors. The DON stated, the loose pills should have been ion the destruction bin. DON stated the license nurse should have checked the rooms daily and made sure there were not loose pills on the ground. During a review of the facility's policy and procedure (P&P) titled, SNF Clinic Discarding and Destroying Medications dated revised 10/2022, the P&P indicated, .2. Non-controlled and Schedule V (non-hazardous) controlled substances are disposed of in accordance with state regulations and federal guidelines regarding disposition of non-hazardous medications . Based on observation, interview, and record review, the facility failed to ensure drugs and biologicals were labeled in accordance with currently accepted professional standards of practice for three of 14 sampled residents (Residents 18, 51, and 76) when: 1a. Resident 51's Fluticasone Propionate (medication sprayed into the nostrils in order to reduce swelling in the body) was not labeled with its expiration date. 1b. Resident 76's albuterol sulfate (medication used to help open up the airways making it easier to breathe) was not labeled with its expiration date. These failures placed Residents 51 and 76 at risk of being administered medications way past its expiration date which could result in less effective medications. 2. Resident 18's insulin pen (pen-shaped injector devices that contain a reservoir for insulin or an insulin cartridge) was missing a label on the pen. This failure had the potential to result for Resident 18 at risk of receiving an incorrect medication. 3. Four medication pills were found on the floor in one of two medication storage room and one and a half pill was found inside a red medication bin. This failure had the potential for an increased risk of medication error to occur. Findings: 1. During a review of Residents 51's admission Record (AR- a document which provides resident contact details, a brief medical history level of functioning, preferences, and wishes), dated 10/14/24, the AR indicated Resident 51's admitting diagnoses included the following: acute respiratory failure with hypoxia (a condition where someone doesn't have enough oxygen in the tissues of their body) and heart failure (when the heart can't pump enough blood and oxygen to the whole body) During a review of Resident 51's, Order Summary Report, dated 10/14/24 the order summary report indicated, Resident 6 had an order for Fluticasone Propionate every morning for allergies. During a review of Residents 76's AR, dated 10/14/24, the AR indicated Resident 76's admitting diagnoses included the following: acute respiratory failure with hypoxia(a condition where you don't have enough oxygen in the tissues in your body) and heart failure (when the heart can't pump enough blood and oxygen to the whole body) During a review of Resident 76's, Order Summary Report, dated 10/14/24 the order summary report indicated, Resident 76 had an order for albuterol sulfate every eight hours as needed for shortness of breath. During a concurrent observation and interview on 10/11/24 at 8:42 a.m. with Licensed Vocational Nurse (LVN) 6, Resident 51's Fluticasone Propionate and Resident 76's albuterol sulfate were not labeled with the expiration date. LVN 6 stated the medication should have had the expiration dates written on them, it was the facility's practice to always write the expiration date. During an interview on 10/14/24 at 9:27 a.m. with the Infection Preventionist (IP) the IP stated it was important for the medications to have the expiration date. The IP stated if the expiration date was not on the medications, it could have caused nurses to use the medications after the expiration date. The IP stated using medications past the expiration date would have caused residents to receive medication which did not work as intended anymore. During an interview on 10/14/24 at 10:17 a.m. with the Director of Nursing (DON), the DON stated the medications needed to be labeled with the opened date and the expiration date. The DON stated the staff needed to label Resident 61 and 76's medications in order to know how long the medications were good for. During a review of the facility's policy and procedure titled, Medication Labeling and Storage, dated 2/23, indicated, . 1. Labeling of medications and biologicals dispensed by the pharmacy is consistent with applicable federal and state requirements and currently accepted pharmaceutical practices 2. The medication label includes, at a minimum .d. expiration date .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0806 (Tag F0806)

Could have caused harm · This affected multiple residents

3. During a review of Resident 52's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 07/24/2024, ...

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3. During a review of Resident 52's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 07/24/2024, the AR indicated Resident 52 was admitted with diagnoses which included palliative care (a medical approach that focuses on improving the quality of life for people with serious illnesses), Alzheimer's disease (a brain disorder that slowly destroys memory and thinking skills and, eventually, the ability to carry out the simplest tasks), type 2 diabetes mellitus (A disease which result in too much sugar in the blood), and adult failure to thrive ( a state of decline in elderly people involving factors such as weight loss, decreased appetite, and poor nutrition). During a review of Resident 52's Minimum Data Set (MDS- resident assessment tool which indicates physical and cognitive abilities), dated 07/31/2024, the MDS indicated a Brief Interview for Mental Status (BIMS-an assessment of cognitive function) score of 6 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 52 had severe cognitive impairment. During a review of Resident 52's meal ticket, dated 10/8/24, the meal ticket did not list Resident 52's preference for cold food items. During a concurrent interview on 10/08/24 at 11:07 a.m. with Resident 52 and Family Member (FM) 1 in Resident 52's room, Resident 52 was lying in bed with FM 1 next to him. FM 1 stated when Resident 52 was admitted he needed help eating, there had been 2 weeks of not eating because he did not want the hot food, Resident 52 preferred cold food and alternative choices needed to be asked for every time by FM 1. During observation on 10/08/24 at 12:47 p.m. in Resident 52's room, Resident 52 was eating his lunch and no cold food alternatives were provided. During interview on 10/11/24 at 01:50 p.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated the CNAs will pass out the meal trays, but it was the responsibility of the nurses to check the meal tray with the meal ticket for accuracy. CNA 1 stated a residents meal ticket should include their preferences as well. During concurrent interview and record review on 10/11/24 at 2:02 p.m. with Licensed Vocational Nurse (LVN) 6, Resident 52's Progress Notes, dated 8/16/24 at 8:28 p.m. were reviewed. The Progress Notes indicated, . residents family and the resident requested cold food items. [Registered Dietician] recommends that dietary aide should obtain all specific preferences for 'cold food items' and adhere to those preferences/requests as best as possible while resident is at the facility . LVN 6 stated staff use a communication tab to inform the kitchen staff of any resident preferences. LVN 6 stated Resident 52's meal ticket should have included his preferences. During interview with DSD on 10/14/24 at 8:50 a.m., the DSD stated nurses were the ones responsible for checking the accuracy of the meal trays. The DSD stated if the resident did not want food items, CNAs will inform the nurse to ask the kitchen to get something different. The expectation was to fill out a dietary slip and submit it to the kitchen. DSD stated it was important to have an accurate meal ticket with Resident 52's preferences listed because Resident 52 may not eat the food if he did not like it. If Resident 52 did not eat there was a potential, he could lose weight. The DSD stated, additionally, accurate meal tickets ensured resident safety, so they do not choke on food or get an allergic reaction. During a concurrent interview on 10/14/24 at 9:46 a.m. with the Kitchen Supervisor (KS) and Certified Dietary Manager (CDM) 1, CDM 1 stated the kitchen can communicate with nursing staff for any changes or issues regarding meal tickets for residents. The KS stated he interviews newly admitted residents to understand their preferences. The KS stated if a resident refused to eat or did not like the food provided it was the responsibility of nursing staff to communicate the new preferences to the kitchen in order to update their meal ticket. During interview on 10/14/24 at 10:18 a.m. with the Director of Nursing (DON), The DON stated it was the responsibility of the nurse to communicate meal preference updates to the kitchen staff. The DON stated if a resident kept sending food back the nurse should have written their likes and dislikes in order to update the meal ticket. The DON stated Resident 52's meal ticket should have listed his preferences in order for all nursing staff to be able to check his food for accuracy and dislikes. During a review of the facility's policy and procedure (P&P) titled, Resident Food Preference, dated 7/17, indicated, . Dietary Manager will complete a profile for resident reflecting food preferences . Food preferences will be obtained by meeting with the resident 72 hours of admit, quarterly, annually or as needed . Food preferences can be obtained from the resident . meals will consistent with their preferences, as indicated on their tray card . suitable substitute should be provided . Based on observations, interview and review of facility documents, the facility failed to: 1. Ensure Resident food preferences were accommodated for three residents (Resident 44, 75, 184); and 2. Provide an alternate option when residents disliked a food group for two residents (Resident 31, 39). This failure had the potential to increase residents' refusal of food items due to the facility not following the resident's preferences and potential reduction of meeting the resident's nutritional needs. 3. Resident 52 's dislike of warm food and preference of cold food on his meal ticket (document used to write a resident ' s diet, likes, dislikes, and allergies) was not documented. This failure had the potential for Resident 52 to not receive the caloric intake needed to meet his nutritional needs. Findings: 1. During the lunch meal observation on 10/08/24 at 12:00 PM, in the kitchen, the steam table contained the following food items: Hawaiian baked ham, steamed spinach, mashed sweet potatoes, poppyseed roll. During a review of the facility document titled, hcsg1NewGen2024 Diet Guide Sheet for 10/8/24, showed Hawaiian baked ham, creamed spinach, baked sweet potatoes, poppy seed dinner roll. During the lunch meal observation on 10/8/24 starting at 12:00 PM, in the kitchen, [NAME] 1 would plate residents' trays with food items from the steam table. Resident #44 tray showed sweet potatoes, ham, spinach, and a roll. Review of Resident 44's meal ticket on the tray showed the resident was on a carbohydrate-controlled diet and that the resident disliked the potato group. During an observation on 10/08/24 at 12:07 PM, in the kitchen, Resident #75's tray showed ham, spinach, sweet potatoes, and a roll. Review of Resident 75's meal ticket on the tray, showed regular dysphagia mechanical diet and the resident dislikes ham and pork group. Resident #184's tray showed diced ham, spinach, sweet potatoes, and a roll. Review of Resident #184's meal ticket showed a consistent carbohydrate, dysphagia advanced diet and the resident dislikes ham group. During an observation and concurrent interview when the trays in the meal cart that were ready to leave the kitchen, on 10/08/24 at 12:15 PM. with the Kitchen Supervisor (KS), KS confirmed Resident #75 and Resident #184's dislike of ham group and/or pork group and removed the Hawaiian Baked Ham from the tray. They then served egg salad to the residents. During a review of the facility document titled Week-At-A-Glance menu, dated 10/8/24, indicated Tuesday lunch regular alternate entrée as Salisbury steak-brown gravy. 2. During a review of the facility document titled, hcsg1NewGen2024 Diet Guide Sheet for 10/8/24, showed Hawaiian baked ham, creamed spinach, baked sweet potatoes, poppy seed dinner roll. During a review of the facility document titled, Week-At-A- Glance menu, dated 10/08/24, the menu indicated creamed spinach as the primary vegetables and capri vegetable as the alternate. During the lunch meal observation on 10/08/24 starting at 12:00 PM, in the kitchen, the steam table contained: Hawaiian Baked Ham, Poppyseed roll, steamed spinach, puree bread, puree spinach, mechanical chopped ham, mashed sweet potatoes, fortified potatoes, buttered noodles, sauce/gravy. The tray line did not include an alternate vegetable to spinach or alternate to ham. Resident #31's tray showed ham, sweet potatoes, and a roll. There was no vegetable on the tray. Resident #31's meal ticket on the tray showed resident was on a regular diet and disliked spinach. Resident #39's tray showed there was a divided plate with buttered noodles, diced ham and a roll. Review of Resident 39's meal ticket showed resident was on dysphagia advanced diet and disliked spinach and sweet potatoes. During an interview with KS on 10/10/24 at 10:57 AM, KS stated if a resident has a dislike, then his expectation would be that the cook would prepare the alternate food item that was listed on the menu. During an interview with the Registered Dietitian (RD) on 10/10/24 at 2:41 PM, the RD stated he expects the kitchen staff to follow the resident likes and dislikes. RD stated residents should be offered or served an alternate food item for disliked food. RD stated he thought it would be a learning opportunity for the cook if someone did not like potatoes and they were served sweet potatoes. During a review of the facility document titled Production Counts (Day 3: Wk. 1-Tuesday-10/8/2024) Lunch Hot Foods, dated 10/8/24, indicated for the cook to prepare the following food items: Glazed Baked Pork Chop, Hawaiian Baked Ham, two of the three-ounce portions of Salisbury Steak, two servings of ½ cup portion of the Capri Vegetable Blend. Review of the facility policy and procedure titled Dining and Food Preferences, revised 9/17, showed individual dining, food and beverage preferences are identified all residents. It further showed the Registered Dietitian will review food dislikes, and after consultation with the resident, adjust the individual meal plan to ensure appropriate nutritional content for residents that do not consume certain foods or food groups.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observations, interview and record review, the facility failed to prepare food in accordance with professional standards for food service safety when the sanitizer solution was not the approp...

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Based on observations, interview and record review, the facility failed to prepare food in accordance with professional standards for food service safety when the sanitizer solution was not the appropriate concentration to sanitize food preparation areas and equipment. This failure had the potential to result in cross contamination and the growth of microorganisms which could lead to food borne illness for the 83 residents admitted to the facility. Findings: During an observation in the kitchen on 10/08/24 at 3:36 PM, Food Service Worker (FSW) 1 wiped down a food service cart with a rag from the red bucket sanitation solution. The red bucket sanitation solution concentration was tested with a dip test strip result zero parts per million (ppm). During a concurrent interview at the same time with FSW 1, FSW 1 stated the concentration of the red bucket sanitation solution should be 200 ppm. The sanitation solution in the red bucket was dumped in the sink, replaced, and re-tested with a dip test strip result of 200 ppm. During an observation in the kitchen on 10/08/24 at 4:41 PM, Kitchen Supervisor (KS) wiped the area around the robot coupe (food processor) with a rag from the red bucket with sanitation solution. KS tested the red bucket sanitation solution and the test strip barely changed color. During a concurrent interview at the same time with KS, KS stated acceptable concentration of the red bucket sanitation solution should be 200 ppm. During a review of Healthcare Services Group (HCSG) Policy 028, revised 9/2017, titled Environment, indicated all food preparation areas, food service areas .will be maintained in a clean and sanitary condition .and all food contact surfaces will be cleaned and sanitized after each use.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0577 (Tag F0577)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review the facility failed to post the results of the most recent survey document titled Statement Survey Binder in a place readily accessible for 83 of 83 ...

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Based on observation, interview, and record review the facility failed to post the results of the most recent survey document titled Statement Survey Binder in a place readily accessible for 83 of 83 residents, families, and their legal representatives. This failure had the potential to violate the rights of residents and their representatives to be informed of previous survey deficiencies and the facility's plan of correction. Findings: During an observation on 10/10/24 at 9:31 a.m., a binder titled, State Survey Binder was located in the hallway near the Director of Nursing's (DON) office. During a review of the facility's, State Survey Binder binder, undated, the binder did not contain results for the facilities last recertification survey conducted on 7/14/23. During a concurrent interview and record review on 10/10/24 at 9:07 a.m. with the Administrator (ADM), the facility's State Survey Binder, undated, was reviewed. The State Survey Binder did not contain the results from the facility's last recertification survey on 7/14/24. The ADM stated the last recertification survey's results were not included in the binder. The ADM stated the survey results should have been included, accessible, and available to everyone. During a concurrent interview and record review on 10/10/24 at 9:07 a.m. with the DON, the facility's State Survey Binder, undated, was reviewed. The State Survey Binder did not contain the results from the facility's last recertification survey on 7/14/24. The DON stated she could not find the last recertification survey's results in the binder. The DON stated the last survey results should have been available in the binder for people to see. During a review of the facility's policy and procedure titled, Resident Rights', dated 12/2021, indicated, .1. Federal and state laws guarantee certain basic right to all rights of this facility. These rights include the resident's right to: w. examine survey results .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0801 (Tag F0801)

Could have caused harm · This affected most or all residents

Based on observation, interview and review of facility documents, the facility failed to: 1. Comply with Federal regulations related to the oversight of food service operations when the facility did n...

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Based on observation, interview and review of facility documents, the facility failed to: 1. Comply with Federal regulations related to the oversight of food service operations when the facility did not have a full-time dietitian and the requirements were not met as specified in established State standards (California Code, Health and Safety Code - HSC § 1265.4) for food service managers which required, employment of a full-time, qualified dietetic supervisor when the dietitian was not full-time; and 2. Ensure the Registered Dietitian (RD) provided frequently scheduled consultation to the Food and Nutrition Services department. The lack of a qualified, full-time, competent supervisor to oversee Food and Nutrition Services, and lack of frequently scheduled consultation from the RD, placed the 83 residents who were admitted to the facility at risk for receiving incorrect food items, not receiving a well-balanced diet that was approved by the RD which could result in residents receiving over or under nutrition that can increase their nutrition risk and further compromise their medical condition. It also has the potential to place resident's at risk for the growth of microorganisms and food borne illness (illness caused by food contaminated with bacteria, viruses, parasites or toxins). Findings: 1. According to the California Code, Health, and Safety Code - HSC § 1265.4: A licensed health facility shall employ a full-time, part-time, or consulting dietitian. A health facility that employs a registered dietitian less than full time, shall also employ a full-time dietetic services supervisor (DSS) who meets the requirements of subdivision (b) to supervise dietetic service operations. Subdivision (b) includes seven different pathways to be qualified. Two of the pathways include being credentialed as a Certified Dietary Manager with 6 hours of in-service training on the specific training on the specific California dietary service requirements contained in Title 22 of the California Code of Regulations prior to assuming full -time duties as a DSS at the health facility. During an interview with Certified Dietary Manager (CDM) 1 on the initial kitchen tour on 10/8/24 at 8:28 AM, CDM 1 stated he is the CDM that works 32 hours a week at the facility. CDM 1 stated he was a District Manager for the contact food service company, and he has four different facilities. During an interview with CDM 1 on 10/09/24 at 10:37 AM, CDM 2 stated the Kitchen Supervisor (KS) is in a manager in training (M.I.T.) program with the contract food service company and that CDM 1 & CDM 2 (District Managers for the contract company that have three to four facilities each) provide 32 hours of oversight per week. CDM 1 stated they will be there until KS completes the CDM program. CDM 1 stated he provides oversite 16 hours per week while CDM 2 provides oversight for another 16 hours per week. CDM 1 stated KS has approximately two weeks until he is eligible to take the Certified Dietary Manager exam. During an interview with CDM 2 on 10/10/24 at 9:16 AM, CDM 2 stated he and CDM1 split the oversight of KS. CDM2 stated he is usually onsite Thursday and Friday, but his schedule is flexible. CDM 2 stated he started coming here about 3 weeks ago. CDM 2 stated he will recap menu checks and observe the meal tray process, but KS is responsible for meal tray accuracy at the facility. CDM 2 described the meal tray accuracy as a test tray process. CDM 2 stated when he is at the facility he will do a District Manager recap. During a concurrent review of the recap document, it showed there was items pertaining to the budget and a couple items on the food service operation. No documentation was given to the surveyor to show how they were providing guidance to the unqualified KS when they were onsite. During a concurrent interview with the KS, CDM 2 on 10/10/24 at 10:26 AM, KS stated he still has one nutrition class to complete the CDM pathway and then once it is completed, he can take the exam for the CDM. CDM 2 confirmed CDM 1 and 2 are only on site for 32 hours a week. KS stated he was the person who had completed staff competencies on the kitchen staff not the CDMs. Review of the kitchen schedule dated 8/24, 9/24 and 10/24, showed the KS was the Manager and worked five days a week from 8 AM until 5:30 PM. On the bottom of the schedule CDM 1 name and phone number were listed as the District Manager. CDM 1 and CDM 2 were not on the schedule. Review of the KS job description, it showed required credentials to be in States that have established standards for food service managers, meet State requirements. 2. During the Re-Certification survey from 10/8/24 - 10/10/24, multiple issues were identified regarding: kitchen staff competency (Cross Reference F802), not following the planned menu (Cross Reference F803), puree food not the proper form when a whole green bean was found in the puree salad (Cross Reference F805), resident food preferences were not accommodated when they were given food they disliked and there was no alternate food given when residents did not like spinach (Cross Reference F806), and food was not prepared in accordance with professional standards for food service safety when the sanitizer solution was not the appropriate concentration to sanitize food preparation areas and equipment (Cross Reference F812). During an interview with KS and Certified Dietary Manager (CDM) 1 and CDM 2 on 10/10/24 at 11:35 AM, KS stated the RD was remote and had been here once since KS started working here and the RD reviewed the substitution logs. During an interview on 10/10/24 at 2:41 PM, RD stated he works 8 hours a week and on Fridays at the facility. RD stated he was working remotely until about two weeks ago however he was there in person two weeks ago then was sick last week, so he had not been back in person yet. RD stated he was a consultant for the facility. RD stated he does not review or approve the facility menu. He stated he is aware that the KS is not qualified. RD stated the kitchen was going to pick up tray audit tasks but have not yet. RD stated the last time he did a kitchen a sanitation report was sometime in the last quarter of 2023. RD stated most of his time was as a clinician and not in food service. He stated he would dabble in food service but most of the time doing clinical work. RD confirmed he does not evaluate or identify concerns in the food service operations and relies on the KS to let him know what type of in-services may be needed. RD stated KS had not needed any in-services for the food service staff. During an interview with the Administrator on 10/10/24 at 4:20 PM, Administrator stated he was working with the contractor to ensure the RD was in-person for a couple weeks since the RD had been remote, and he was aware that would not work. During an interview with the Regional Resource RD (REG RD) on 10/11/24 at 11:15 AM, the REG RD stated her role at the facility was doing kitchen sanitation walk-throughs and to work with the facility RD and be their resource. REG RD stated she identifies areas that are not in compliance and brings it to the facilities attention and the facility RD and KS would review her report and do an action plan to address concerns and they will determine the time frame to work on the concerns. REG RD stated she does not have oversight of the kitchen and the facility RD is the oversight of the facility kitchen. REG RD stated she was aware the facility RD was remote and that she thought it was for several months. Review of the RD contract dated 6/29/22, showed the description of the project was the RD services as directed by the facility and the hourly rate. Review of a document titled Contracted RD Tasks, undated, showed the position included completing clinical nutrition assessments, documenting using the Nutrition Care process in the electronic medical record system, collaborating with the interdisciplinary care plan team, completing Section K of the Minimum Data Set (MDS), calculating tube feeding (enteral nutrition - feeding nutrition through tube into the gut), and making recommendations for wounds and significant weight changes. There were no RD responsibilities for the food service operations or to have any oversight or frequently scheduled consultation with the KS. There was no documentation provided to validate the RD provided frequently scheduled consultation to the KS. During an interview with the Administrator on 10/14/24 at 10:16 AM, Administrator stated he had obtained the scope of the RD, and it was a couple bullets on a word document. He stated this contract was in place prior to him being the administrator for the building. Administrator confirmed the RD scope was limited and they would need the RD to do more moving forward.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected most or all residents

Based on observations, interview and review of facility documents, the facility failed to ensure the menu was followed: 1. For the lunch meal on October 8, 2024, when steamed spinach was served instea...

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Based on observations, interview and review of facility documents, the facility failed to ensure the menu was followed: 1. For the lunch meal on October 8, 2024, when steamed spinach was served instead of creamed spinach for 79 of 81 residents eating spinach at the facility. 2. For the lunch meal on October 8, 2024, when an incorrect scoop size was used for the mechanical (diced) ham given to 24 residents (Resident 34, 185, 1, 16, 33, 51, 42, 22, 24, 43, 46, 26, 60, 2, 29, 186, 27, 40, 21, 30, 76, 184, 18, 35) on the dysphagia advanced (Dys Adv per the National Dysphagia Diet as Level 3-food should be: soft solid, easy-to-cut-meats, fruits and vegetables, requires some chewing ability, meats in soft, bite-size pieces) and the 9 residents (Resident 66, 62, 75, 7, 70, 183, 3, 54, 56) on the dysphagia mechanical (Dys Mech per the National Dysphagia Diet as Level 2-food should be: cohesive, moist semi-solid food, requires some chewing ability, ground or minced meats, moist, ground, soft-textured minced or fork-mashable textured foods) diets; 3. For the lunch meal on October 8, 2024, when fortified mashed potatoes were served instead of whipped sweet potatoes to 9 residents (Residents 25, 53, 17, 11, 68, 6, 12, 48) on a puree diet and 9 residents (Resident 66, 62, 75, 7, 70, 183, 3, 54, 56) on the Dys Mech diets; and 4. For Resident 133 on a vegetarian diet when the resident was given egg salad for lunch and dinner meals on October 8, 2024, and lunch meal on October 9, 2024, and that was not on the planned menu. These failures had the potential for residents' to not meet their nutrition needs which could result in over or under nutrition which can further compromise their medical status. These failures can also result in residents receiving a lack of variety of foods which could lead to a disinterest in eating which could result in residents not meeting their nutrition needs which can further compromise their medical condition. Findings: 1.During an interview during the initial pool process on 10/8/24 at 10:08 AM, unsampled Resident 5 stated the food was terrible, bland and without flavor. At 10:14 AM, unsampled Resident 31 stated the food was like prison food. During the review of facility document titled, hcsg1NewGen 2024 Diet Guide Sheet for 10/8/24, showed ½ cup of creamed spinach for the following diets: Regular, Dys Adv, Dys Mech, renal, vegetarian. It showed for the puree diet to serve pureed creamed spinach with a #10 scoop (3/8 cup). During a lunch meal observation on 10/08/24 starting at 12:00 PM, in the kitchen, [NAME] 1 prepared the tray line steam table with: puree (steamed) spinach with a #10 scoop, regular (steamed) spinach with a #8 scoop (1/2 cup). During an interview with [NAME] 1 on 10/8/24 at 12:48 PM, [NAME] 1 stated she prepared 10 pounds (lbs) of frozen spinach, they ran low on spinach and had to make 3-4 more servings to finish the tray line. During an interview with the Kitchen Supervisor (KS) on 10/10/24 at 10:57 AM, KS stated he expects the cook to prepare items on the menu as listed. KS stated he expects the cook to follow recipes and garnish every plate. During a review of the facility document titled Census List: 10/8/24 5:54PM, showed there were 81 residents eating at the facility. Review of meal tickets showed there were two residents who disliked spinach (Cross Reference F806), therefore 79 residents eating spinach at the facility. During the review of the facility document titled, Corporate Recipe-Number: 3340 Spinach, Creamed (frz), showed the ingredients: spinach, chopped, frozen; water; margarine, solids; flour, all purpose; spice, pepper, black, ground; and milk 2% reduced fat, gallon. It showed for 80 servings that 16 pounds of spinach was needed. During an interview with the Registered Dietitian (RD) on 10/10/24 at 2:41 PM, the RD stated he expected staff to follow menus and recipes. 2. During a review of facility document titled, the hcsg1NewGen2024 Diet Guide Sheet dated 10/8/24, the lunch menu noted: Hawaiian Baked Ham ground #10 scoop (3/8 cup) for Dys Adv and Dys Mech diet group. During the lunch meal observation on 10/08/24 starting at 12:00 PM, in the kitchen, the tray line steam table contained mechanical (diced) ham with a #8 scoop (1/2 cup). [NAME] 1 was observed using the # 8 scoop to dish out the diced ham to 24 residents on a Dys Adv diet (Resident 34, 185, 1, 16, 33, 51, 42, 22, 24, 43, 46, 26, 60, 2, 29, 186, 27, 40, 21, 30, 76, 184, 18, 35) and 9 residents (Resident 66, 62, 75, 7, 70, 183, 3, 54, 56) on a Dys Mech diet. During a review of facility document titled Census List: 10/8/24 5:54PM, the following 24 residents had a physician diet order of Dys Adv : Residents 34, 185, 1, 16, 33, 51, 42, 22, 24, 43, 46, 26, 60, 2, 29, 186, 27, 40, 21, 30, 76, 184, 18, 35 and 9 residents had a physician diet order of Dys Mech for Residents 66, 62, 75, 7, 70, 183, 3, 54, 56. During an interview with the Kitchen Supervisor (KS) on 10/10/24 at 10:57 AM, KS stated he expects the cook to prepare items on the menu as listed. KS stated he expects the cook to follow recipes. During an interview with the Registered Dietitian (RD) on 10/10/24 at 2:41 PM, the RD stated he expected staff to follow portion sizes and menus. 3.During the review of facility document titled, the hcsg1NewGen 2024 Diet Guide Sheet dated 10/8/24, showed baked sweet potatoes for regular diet and whipped sweet potatoes for the Dys Adv/Dys Mech/Dys Puree diet group. During the lunch meal observation on 10/8/24 starting at 12:00 PM, in the kitchen, the steam table contained: mashed sweet potatoes and fortified mashed potatoes. There were no whipped sweet potatoes. [NAME] 1 would plate residents' trays with food items from the steam table. [NAME] 1 used a #8 scoop (1/2 cup) of fortified mashed potatoes to the 9 residents (Residents 25, 53, 17, 11, 68, 6, 12, 48) on the puree diet and 9 residents (Residents 66, 62, 75, 7, 70, 183, 3, 54, 56) on Dys Mech diets with the fortified mashed potatoes. During an interview with [NAME] 1 on 10/8/24 at 1:00 PM, at the end of the lunch meal service, [NAME] 1 confirmed that the residents on puree and Dys Mech diets received the fortified mashed potatoes and they did not get sweet potatoes. During an interview with [NAME] 1 on 10/9/24 at 1:02 PM, in the kitchen, [NAME] 1 stated yesterday's lunch served white fortified potato versus the whipped sweet potatoes because she added marshmallows to the sweet potatoes. [NAME] 1 stated the puree potatoes were whipped potatoes and butter which made it fortified. During an interview with the Kitchen Supervisor (KS) on 10/10/24 at 10:57, KS stated he expects the cook to prepare items on the menu as listed. KS stated he expects the cook to follow recipes and garnish every plate. During the review of facility document titled, Census List: 10/8/2024 5:54 PM indicated the following residents were on a physician's order for puree diet for Resident 25, 53, 17, 11, 68, 6, 12, 48 and Dys Mech diet for Resident 66, 62, 75, 7, 70, 183, 3, 54, 56. During an interview with the Registered Dietitian (RD) on 10/10/24 at 2:41 PM, the RD stated he expected staff to follow menus. 4. During an observation on 10/08/24 at 12:07 PM in the kitchen, [NAME] 1 prepared Resident #133's meal tray with egg salad. Review of Resident 133's meal ticket showed she was on a regular diet, and it showed vegetarian. It showed beverages of whole milk and iced tea. There were no other likes or dislikes on the meal ticket. During an interview with KS on 10/08/24 at 4:58 PM, in the kitchen prior to the dinner meal service, KS stated the egg salad sandwich is used for residents who do not eat meat. During a concurrent observation and interview with Resident 133 on 10/09/24 at 1:11 PM, in Resident 133's room, Resident #133 stated yesterday (10/08/24) she had egg salad for lunch and an egg salad sandwich for dinner. Observed Resident 133's entrée was egg salad with approximately 25% eaten. Resident 133 stated she is kinda over it as she eats egg salad often. Resident 133 stated she would have like the cheese ravioli that was on the menu for lunch today. Resident 133 stated she met with the KS and informed she is a vegetarian. During an interview with [NAME] 1 on 10/09/24, at 1:16 PM, in the kitchen, [NAME] 1 stated she was told by KS Resident 133 wants egg salad all the time. [NAME] 1 stated KS manages the resident requests and she prepares meals per KS. During an interview with KS on 10/09/24 at 1:18 PM, KS stated Resident 133 was admitted two weeks ago and last week wrote on a meal ticket that she prefers egg salad and fruit. KS stated the preference was not entered in the system and he provided his staff verbal instruction. KS stated he did not enter the dislike on the meal ticket and then stated he may be confusing Resident 133's dislikes with the roommate's information as he interviewed a bunch of residents that day. KS was unable to show documentation of Resident 133's handwritten meal ticket requesting egg salad every day. During an interview with Certified Dietary Manager (CDM) 1 on 10/09/24 at 1:18 PM, CDM 1 stated Resident 133 has a number of special requests, and the food supplier has limited veggie options to purchase. It is unclear why the facility could not purchase vegetarian food items from a local grocery store. During an interview with KS on 10/10/24 at 10:57 AM, KS stated he expects the cook to prepare items on the menu as listed. KS stated he expects the cook to follow recipes and garnish every plate. During a review of Resident #133's meal ticket, dated 10/08/24, the meal ticket indicated the resident is on a regular vegetarian diet. During a review of facility document titled, hcsg1NewGen2024 Diet Guide Sheet, indicated for 10/8/24, the lacto-ovo vegetarian (vegetarian menu for those who eat dairy and eggs) lunch entrée listed veggie chicken patty and for the dinner entrée. For 10/9/24 for the lunch entrée it showed they should get cheese ravioli with marinara sauce and the for the dinner entrée it was veggie chicken patty. There was not much variety or variation for these two days on the vegetarian menu. During an interview with the Registered Dietitian (RD) on 10/10/24 at 2:41 PM, the RD stated he expected staff to follow menus and recipes. The RD stated there is a vegetarian menu and that should be followed. The RD stated he has not reviewed or approved the facility menu. During a review of the facility policy and procedure titled Menus - HCSG Policy 004, revised 9/17, showed menus will be served as written and that the RD reviews and approves the menus.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and co...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program to provide a safe, sanitary, and comfortable environment to help prevent infections for three of 21 sampled residents (Residents' 48, 52, and 54) when: 1. Resident 52's oxygen nasal cannula (O2 NC- a tube that directs oxygen into the nose) tubing was observed on top of the oxygen concentrator (medical device that supplies oxygen-enriched air to help people breathe easier) was not stored in a plastic bag. This failure placed Resident 52 at an increased risk to develop respiratory and healthcare associated infections. 2. Resident 48's medication syringe was stored in a wet plastic bag and had some orange liquid substance at the tip of the syringe. This failure placed Resident 48 at an increased risk to develop bacterial infection and gastrointestinal illness. 3. Resident 54 who was on Enhanced Standard/Barrier Precautions (EBP- infection control measures that help reduce the spread of multi drug-resistant organisms [MDROs] in nursing homes) and Certified Nursing Assistant (CNA) 7 did not wear proper PPE (personal protective equipment- a type of equipment worn to reduce exposure to workplace hazards that can cause serious injuries or illnesses) while providing personal care. This failure placed residents and staff at risk to develop healthcare associated infections. Findings: 1. During a review of Resident 52's admission Record (AR), the AR record indicated, Resident 52 was admitted to the facility on [DATE] with an admission diagnosis of palliative care (specialized care for people nearing the end of life). During a review of Resident 52's Order Summary Report (OSR) dated 7/24/24, the OSR indicated, . oxygen at [3 liters (L-unit of measurement) per minute via nasal cannula as needed for shortness of breath (the uncomfortable feeling of not being able to breathe deeply or normally) . During an observation on 10/8/24 at 11:07 a.m., in Resident 52's room, Resident 52's O2 NC tubing was on top of the oxygen concentrator and was not stored in a plastic bag. During an interview on 10/11/24 at 1:50 p.m. with CNA 1, CNA 1 stated when oxygen tubing was not in use by residents, oxygen tubing was supposed to be placed in a bag to keep it clean. CNA 1 stated placing the O2 NC in a bag was done to stop the spread of infections. During an interview on 10/11/24 at 2:02 p.m. with Licensed Vocational Nurse (LVN) 6, LVN 6 stated Resident 52's O2 NC tubing should have been stored in a bag which protected it from bacteria. LVN 6 stated if Resident 52's O2 NC was not properly stored in a bag when not in use and could result in Resident 52 to develop an infection During an interview on 10/14/24 at 8:50 a.m. with the Director of Staff Development (DSD), the DSD stated Resident 52's O2 NC should have been stored in a protective bag when not in use. The DSD stated having the O2 exposed on top of the oxygen concentrator and touching the wall could placed Resident 52 at risk to develop an infection. During an interview on 10/14/24 at 9:46 a.m. with the Infection Preventionist (IP), the IP stated the O2 NC tubing should have been stored in a bag when not in use. The IP stated if a CNA saw the oxygen tubing not being used by the resident, they should have notified the nurse in order to have the nurse replace the O2 NC and place the new one in a protective bag. The IP stated when a resident did not use their O2 NC, the O2 NC tubing should be labeled, dated and bagged as a standard of practice. During an interview on 10/14/24 at 10:18 a.m. with the Director of Nursing (DON), the DON stated Resident 52 should not have had his O2 NC laying on top of his oxygen concentrator uncovered. The DON stated Resident 52 should have had his O2 NC placed in a protective bag when not in use to prevent Resident 52 from acquiring and infection. The DON stated staff members were expected to identify any oxygen tubing not properly stored in bags and replace them with clean supplies which would then be placed in a protective bag. During a review of the facility's policy and procedure (P&P) titled, Infection Prevention and Control dated 12/2023, the P&P indicated, .The facility adopted P&P to help prevent and manage transmission of diseases and infections .The P&P apply to all personnel, consultants, contractors, residents, visitors, and volunteers .All personal are trained on P&P .including where and how to find and use pertinent procedures and equipment related to infection control .Inquiries concerning infection prevention and control P&P .be referred to the infection preventionist or director of nursing . During a professional reference review, retrieved from https://masvidahealth.com/oxygen-concentrators/maintenance-guide-how-to-clean-a-nasal-cannula-of-an-oxygen-concentrator titled, Maintenance Guide: How To Clean A Nasal Cannula Of An Oxygen Concentrator, undated, indicated, . Always store the nasal cannula in a clean, dry place .Use a dedicated storage container or bag that is also clean and free from contaminants . 3. During a concurrent observation and interview on 10/8/24 at 3:54 p.m., in Resident 54's room, CNA 7 was washing Resident 54's hand with a washcloth. CNA 7 wore gloves but no gown while providing personal care for Resident 54. CNA 7 stated, she was cleaning Resident 54's hand with a washcloth. CNA 7 stated gowns and gloves were needed for residents on contact isolation. CNA 7 stated she did not wear a gown when cleaning Resident 54's hand. During an interview on 10/11/24 at 11: 29 a.m. with Registered Nurse (RN) 2, RN 2 stated Resident 54 was on enhanced standard precaution because of dialysis (a treatment that removes excess water, waste products, and toxins from the blood when the kidneys are no longer functioning properly). During an interview on 10/11/24 at 1:43 p.m. with the IP, the IP stated, we put six step signs (a sign describing a core set of infection prevention and control practices that are required in all healthcare settings) outside the doors and a cart for PPE for residents with EBP. The IP stated, the staff should gown up when they are working with the specific area. The IP stated, when wounds are covered, staff do not need to wear a gown. The IP stated, staff needed to wear PPE when changing a wound dressing, providing nutrition feeding, changing a dressing, giving medication to a g-tube (a tube inserted through the belly that brings nutrition directly to the stomach) site. The IP stated the CNA 7 did not need to wear a gown due to the fistula port (a connection that's made between an artery and a vein for dialysis access) being covered up. During an interview on 10/14/24 at 9:25 a.m. with CNA 8, CNA 8 stated, staff should wear gowns and gloves when providing personal care. CNA 8 stated staff should wear a gown when providing care for residents with foley catheter (a flexible tube that drains urine from the bladder into a collection bag outside the body), fistula port (a surgically created connection between an artery and a vein that provides access for dialysis) and anyone residents with any kind of medical lines. CNA 8 stated, CNA 7 should have worn a gown when cleaning Resident 54's hands. During an interview on 10/14/24 at 3:21 p.m., with the DON, the DON stated staff should wear gown and gloves when providing care. The DON stated, Resident 54 had an open port for dialysis and was on enhanced standard precaution. The DON stated, We don't want to cause infection to the residents and other residents. The DON stated, the CNA should wear a gown when providing personal hygiene. The DON stated gowning up was important for resident safety. During a review of Resident 54 's admission Record (AR-a document with personal identifiable and medical information), dated 10/14/2024 the AR indicated, Resident 54 was admitted to the facility on [DATE] with diagnoses which included muscle weakness, thrombosis (a occurs when blood clots block veins or arteries), atherosclerosis (the buildup of fats, cholesterol and other substances in and on the artery walls), dysphagia (difficulty swallowing),diabetes mellitus type 2 (disease in which your blood glucose, or blood sugar, levels are too high), hypertension (high blood pressure- is when the pressure in your blood vessels is too high (140/90 mmHg or higher) end stage renal disease, (ESRD- is a medical condition in which a person's kidneys cease functioning on a permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to maintain life), heart failure (when the heart cannot pump enough blood and oxygen to support other organs in the body), pain. During a review of Resident 54's Minimum Data Set (MDS-a functional and cognitive abilities assessment) assessment, dated 8/20/24, indicated the Brief Interview for Mental Status (BIMS) score was 4 out of 15 (a BIMS score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired and 0-7 indicates severe impairment), which indicated Resident 54 was severely impaired in decision making. During a review of the facility's in -service titled, Class title: Enhanced Standard/Barrier Precautions dated 4/15/24 the in-service indicated, .[Box] staff will be able to identify the correct moment when PPE are required in a room that is on ESP/EBP .[Box] Course Content .When are PPE required when interacting with a resident on ESP/EBP .providing hygiene . During a review of the facility's policy and procedure (P&P) titled, NewGen Administrative Services Enhanced Standard/Barrier Precautions dated No date the P&P indicated, .3.Implementation of Enhanced Barrier Precautions .C. Wear gowns and gloves while performing the following task associated with the greatest risk for MDRO contamination of HCP hands, clothes and the environment .iii. Any care activity where close-contact wit the resident is expected to occur such as bathing, peri-care, providing assistant with personal hygiene, assisting with toileting, changing incontinence briefs, respiratory care, wound care, etc . 2. During a concurrent observation and interview on 10/10/24 at 8:35 a.m. in Resident 48's room, Resident 48 was sitting up in bed watching TV. Resident 48 had a nasal cannula in his nostril connected to an oxygen concentrator. Resident 48 stated he was happy with his care received in the facility. During a review of Resident 48's admission Record, (AR) dated 10/11/24 the AR indicated Resident 48 was re-admitted to the facility on [DATE] with diagnoses which included, encounter for palliative care and hypokalemia. During a review of Residents 48's Minimum Data Set (MDS- a resident assessment tool used to identify resident cognitive [thought process] and physical function) assessment, dated 9/22/24, the MDS indicated Resident 48's Brief Interview of Mental status assessment (BIMS - assessment of cognitive status for memory and judgement on a scale of 1-15 with 15 being the highest score) was 00. Resident 40's cognition was assessed as severely impaired. During a concurrent observation and interview on 10/10/24 at 8:42 a.m. with LVN 1 outside of room [ROOM NUMBER] in station 2 hallway, LVN 1 was preparing medications for Resident 48. LVN 1 pulled out the medication bottle and a syringe in a plastic bag. The syringe had orange looking liquid in the tip and was placed in a wet plastic bag. LVN 1 used the syringe to measure medication without rinsing and placed syringe back in the plastic bag without rinsing. LVN 1 stated she was not sure whether she needed to rinse it because she had never done it before. LVN 1 stated, I guess I have to rinse it to prevent contamination, it is an infection control issue . During a review of Resident 48's Order Summary Report, (OSR) dated 10/11/24, the OSR indicated . Potassium Chloride [medication used to treat hypokalemia-low level of potassium in the blood] Liquid 20 MEQ [milliequivalent-unit of measurement]/15ML [milliliter-unit of measurement] 10 %[percent] Give three [3] ml by mouth one time a day . During an interview on 10/10/24 at 10:35 a.m. with the IP, the IP stated, . licensed nurses should have been rinsing the syringe after use and prior to using when the tip of the syringe had discolored liquids in it . The IP stated not rinsing the syringe after use and putting it in the plastic bag could grow bacteria causing resident 48 to become ill. During an interview on 10/14/24 at 2:25 p.m. with the DON, the DON stated Resident 48's syringe was dirty in the plastic bag and it was an infection control issue. The DON stated there was some medication left in the tip of the syringe and the nurse should have rinsed the syringe before she used it to draw out medication from the bottle and rinsed after she used it and placed in a clean plastic bag. During a review of facility's policy and procedure (P&P) titled, Administering Medication, dated 4/19, the P&P indicated, . Staff follows established facility infection and control procedures (e.g handwashing, antiseptic technique, gloves, isolation precaution etc.) for the administration of medications, as applicable . During a professional reference review, retrieved from https://medicina.co.uk/wp-content/uploads/2018/06/LHE-Syringe-Cleaning-Instructions.pdf titled, Cleaning your re-usable syringes undated, the reference indicated, . After use, clean your syringes straight away. Place syringe in warm soapy water. Clean the end of the syringe by drawing soapy water in and out using the plunger until all traces of feed or medication have been removed. Separate syringe and plunger and wash throughly in warm soapy water ·Rinse both parts of the syringe under the tap, shake off excess water . Store the syringe still separated in a clean dry container with a lid .
May 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to create a care plan for elopement (to run away secretively) risk for one of three sampled residents (Resident 1) when Resident 1 attempted t...

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Based on interview and record review, the facility failed to create a care plan for elopement (to run away secretively) risk for one of three sampled residents (Resident 1) when Resident 1 attempted to leave against medical advice (AMA) from an appointment at the dialysis center on 8/23/23 and was assessed to be a risk for elopement. This failure resulted in Resident 1 successfully leaving AMA from the dialysis center on 9/6/23. FINDINGS: During an interview on 9/13/23 at 8:35 a.m. with Social Service Director (SSD), SSD stated she was aware Resident 1 had eloped from previous Skilled Nursing Facilities (SNF) but she had never eloped from current SNF. SSD stated she did not know if Resident 1 had a care plan for Elopement. During a concurrent interview and record review on 9/13/23 at 8:48 am with Licensed Vocational Nurse (LVN) 1, Patient 1's care plans, nurses notes dated 8/23/23, and elopement evaluations dated 8/10/23 and 8/23/24 were reviewed. LVN 1 stated Resident 1 often talked about how she wanted to get out of this place . LVN 1 read the nurses note from 8/23/23 by LVN 2 which indicated the facility had been made aware of Resident 1 attempting to elope from the dialysis center on 8/23/23. LVN 1 validated Resident 1 had an elopement evaluation completed on 8/10/23 that indicated Resident 1 was not a risk for elopement as she was not able to ambulate or self-propel in wheelchair independently, and an elopement evaluation completed on 8/23/23 which indicated Resident 1 could self-propel in wheelchair independently, had a history of actual elopement or attempted elopement, had a history of wandering that placed the patient at significant risk of getting to a potentially dangerous place outside the facility, and was at risk for elopement. LVN 1 stated there should have been a care plan made for Resident 1 on elopement risk as soon as she was identified as being at risk. During an interview with Resident 2 on 9/13/23 at 8:50 am, Resident 2 stated she had been Resident 1's roommate. Resident 2 stated Resident 1 was always talking about going home and had said she had a check coming, and a lot of food stamps waiting for her. Resident 2 stated Resident 1 was always saying she was leaving in a couple days. During a concurrent interview and record review with SSD on 9/13/23 at 8:57 am, Resident 1's records were reviewed. SSD confirmed Resident 1 did not have a care plan initiated for wandering or elopement and there had been no communication to the transportation company regarding Resident 1 being a wandering risk. During a concurrent interview and record review with Minimum Data Set Coordinator (MDSC) on 9/13/23 at 9:12 am, Resident 1's Minimum Data Set (MDS) section C (Brief Interview for Mental Status/ BIMS) and section E (Behavior) dated 8/17/23 were reviewed. MDSC stated Resident 1 had not displayed any indication of wandering for her. MDSC validated Resident 1 had been assessed with a BIMS score of 15 (0-7 suggests sever cognitive impairment, 8-12 suggests moderate cognitive impairment, and 13-15 suggests that cognition is intact), and section E indicated the resident had shown no behaviors of wandering. During a concurrent interview and record review with SSD on 9/13/23 at 10:08 am, the facility Wander Risk Binder was reviewed. SSD stated all residents who were at risk for wandering were identified in the binder along with their care plan. SSD validated Resident 1 was not in the binder. During a concurrent interview and record review on 9/13/23 at 10:30 am with Director of Staff Development (DSD), the facilities Policy and Procedure (P&P) titled, Elopement of Resident , dated 7/12/23 was reviewed. DSD stated the expectation was for a wandering assessment to be completed for any resident that had any history of wandering or displayed wandering behavior. DSD stated the nurse doing the assessment was to report to DSD, Director of Nursing (DON), and SSD when a resident had been identified as a wandering risk so they could follow through with an order for a wander guard and care plan the risk for elopement. DSD stated the expectation was for nurse who assessed the resident as a risk for elopement would make the care plan for wandering. DSD validated there was no care plan for wandering or risk for elopement developed for Resident 1 and there were no interventions listed under any of Resident 1's care plans that addressed Resident 1's risk for elopement. During an interview on 9/13/23 at 3:20 pm with LVN 2, LVN 2 stated she was not sure of the facility's protocol on elopement of a resident and had not seen the P&P Elopement of Resident . LVN 2 validated that she documented in Resident 1's nurse's notes that Resident 1 had attempted to elope from the dialysis center, updated Resident 1's elopement evaluation, and notified the Director of Nursing (DON). LVN 2 stated the DON had told her to notify Resident 1's doctor. LVN 2 stated when she notified the doctor, he wrote and order for a Wander Guard (a wearable device used to help healthcare facilities keep track of residents at risk for wandering through the doors of the facility) for Resident 1. LVN 2 stated the Wander Guard would only alert staff if the resident went through a facility door and would not work outside the SNF. LVN 2 stated she was not aware she was supposed to update the care plan when an elopement happened outside the facility. LVN 2 stated she had not followed the P&P because she had not added Resident 1 to the Wander Risk Binder, and she had not created a care plan. During a concurrent interview and record review with DON on 9/13/23, Resident 1's electronic records and the P&P Elopement of Resident was reviewed. DON stated no care plan for elopement or wandering had been made for Resident 1 and no IDT meeting was held after Resident 1's attempted elopement from the dialysis center on 8/23/23. DON stated, per the P&P, should have been put in the elopement binder. DON stated the IDT was responsible for making sure the P&Ps are followed. DON confirmed that there was no communication with the dialysis center for monitoring of Resident 1. During a review of the facilities P&P titled Elopement of Resident dated 7/12/23, indicated, II. Policy .Residents will be evaluated for elopement risk upon admission . and with a change in condition .Those determined to be at risk will receive appropriate interventions to reduce risk and minimize injury .III. Procedure 1. Assessment/Evaluation .1.2 For Residents identified as at risk, an interdisciplinary elopement prevention person-centered care plan will be developed .1.2.2 Complete the Elopement Risk Identification for all residents at risk of elopement and place in a binder that is easily accessible to staff .
Jul 2023 17 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0583 (Tag F0583)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to protect the privacy of personal information for one of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to protect the privacy of personal information for one of three sampled residents (Resident 2) when Registered Nurse (RN) left her workstation computer open and unattended with resident information exposed to public view. This failure resulted in violation of Resident 2's rights to confidentiality and the potential for unauthorized access to Resident 2's personal information. Findings: During a concurrent observation and interview on 7/11/23, at 7:05 am., in station 1 hallway, a medication cart was parked outside of room [ROOM NUMBER], the computer on the medication cart was left open and unattended by RN. The computer screen displayed Residents 2's name, photo, room number, allergies and a list of prescribed medications visible to everyone who passed by the medication cart out in the hallway. During a review of Resident 2's admission Record (AR- document which contain patient personal information), dated 7/13/23, the AR indicated Resident 2 was admitted in the facility on 1/8/15. During an interview on 7/11/23, at 7:15 a.m., with the RN, the RN stated she was inside room [ROOM NUMBER] when her workstation was left unattended. The RN stated her computer screen was open and displayed Resident 2's information. The RN stated she should not have left her computer screen open and available for anyone who passed by to view Resident 2's information. During an interview on 7/14/23, at 1:54 p.m., with the Director of Nursing (DON), the DON stated the expectation was for licensed nurses to place their computers on privacy screen mode when they are not in front of their computers. The DON stated computer screens that were open gave other residents and visitors access to resident information they were not supposed to see. The DON stated it was a Health Insurance Portability and Accountability Act (HIPAA- is a legislation which provides security provisions and data privacy in order to keep patients' medical information safe) violation and should not happen. During a review of the facility's policy and procedure (P&P) titled, Resident Rights, dated 12/21, the P&P indicated, . Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's rights to: . privacy and confidentiality .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the Minimum Data Set assessment (MDS -assessment of physical...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the Minimum Data Set assessment (MDS -assessment of physical and psychological functions and needs) accurately reflected resident's health and functional status for one of six sampled residents (Resident 11) when Resident 11's antipsychotic medication (used to treat severe mental disorder in which a person loses the ability to recognize reality or relate to others) use was inaccurately coded on the MDS assessment. This failure had the potential to result in Resident 11's care needs not met. Findings: During a review of Resident 11's admission Record (document with resident demographic and medical diagnosis information), dated 7/12/23, indicated Resident was admitted in the facility on 12/22/22 with diagnoses which included unspecified psychosis (mental health problem that causes people to perceive or interpret things differently from those around them) and anxiety (feeling of fear, dread, and uneasiness). During a review of Resident 11's, Order Summary Report, dated 7/12/23, the Order Summary Report indicated, . Lorazepam 2 MG [milligram-unit of measurement] /ML [milliliter-unit of measurement] Give 0.25 ml by mouth every 8 hours related to ANXIETY DISORDER . Olanzapine Oral Tablet 7.5 MG . Give 1 tablet by mouth one time a day related to UNSPECIFIED PSYCHOSIS . During a concurrent interview and record review on 7/12/23, at 3:15 p.m., Resident 11's quarterly MDS assessment dated [DATE], section N was reviewed by the Minimum Data Set Nurse (MDSN). The MDSN stated Resident 11 received antipsychotic and antianxiety medications. MDSN stated Resident 11's use of antipsychotic medication was not coded on the quarterly MDS assessment. MDSN stated Resident 11 should have been coded as receiving antipsychotic medications. During an interview on 7/14/23, at 2:15 p.m., with the Director of Nursing (DON), the DON stated the MDSN and other staff who completed MDS assessment needed to ensure resident assessments were complete and accurate. During an interview on 7/14/23, at 5:30 p.m., with the Administrator (ADM), ADM stated, the MDS assessment should have been accurate. The ADM stated staff were expected to complete MDS assessment with accuracy. During a review of the facility's policy and procedure (P&P) titled, Certifying Accuracy of the Resident Assessment, dated 3/2022, the P&P indicated, . Any person completing a portion of the MDS must sign and certify the accuracy of that portion of the assessment .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to develop and implement a comprehensive care plan for on...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to develop and implement a comprehensive care plan for one of six sampled residents (Resident 56) when Resident 56 was on continuous oxygen (a life supporting component of air) therapy for her respiratory illness. This failure placed Resident 56 at a potential risk for her oxygen care needs not met. Findings: During a concurrent observation and interview on 7/10/23, at 8:35 a.m., with Resident 56's room, Resident 56 was sitting up in bed watching television. Resident 56 was on oxygen via nasal cannula (small flexible tube to deliver supplemental oxygen) connected to an oxygen concentrator (medical device that produces oxygen) at bedside. Resident 56 stated the oxygen helped her breathing. During a review of Resident 56's admission Record (AR-a document with personal identifiable and medical information), dated 7/12/23, the AR indicated, Resident 59 was admitted on [DATE] with diagnoses which included sepsis (body's extreme response to an infection), pneumonia (lung inflammation caused by bacterial or viral infection, in which the air sacs may fill with pus or fluid), and chronic obstructive pulmonary disease (COPD- group of diseases that cause airflow blockage and breathing-related problems). During a review of Resident 56's Minimum Data Set (MDS-a functional and cognitive abilities assessment) assessment, dated 6/30/23, indicated the Brief Interview for Mental Status (BIMS) score was 15 out of 15 (a BIMS score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired and 0-7 indicates severe impairment), which indicated Resident 59 was cognitively intact in decision making. During a concurrent interview and record review on 712/23, at 9:30 a.m., Resident 56's physician orders was reviewed by Licensed Vocational Nurse (LVN) 11. LVN 11 stated Resident 56's physician orders indicated oxygen was prescribed on 7/9/23. LVN 11 stated she did not find a care plan for Resident 56's oxygen use. LVN 11 stated there should have been a care plan developed. LVN 11 stated it was the charge nurse's responsibility to initiate a care plan. During a concurrent interview and record review on 7/12/23, at 3:15 p.m., Resident 56's care plan was reviewed by the Minimum Data Set Nurse (MDSN). The MDSN stated she did not find an oxygen care plan for Resident 56. MDSN stated a care plan should have been initiated when Resident 56 started using oxygen. During an interview on 7/14/23, at 1:46 p.m., with the Director of Nursing, the DON stated the Licensed Nurses should have developed a care plan for Resident 56's oxygen needs. The DON stated the nurse receiving the order was responsible in developing the care plan at the time the order was received. The DON stated oxygen was considered a treatment and should be care planned. The DON stated care plan should be individualized because it provided a guide for the nursing staff on how to care for the resident. During a review of the facility policy and procedure (P&P) titled, Care Plan . dated 8/25/21, the P&P indicated, . care plan for each resident that includes the instructions needed to provides effective and person-centered care of the resident that meet professional standards of quality of care shall be developed . During a review of the facility's policy and procedure (P&P) titled, Care Plan Comprehensive, dated 8/25/21, the P&P indicated, . An individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, physical, mental and psychosocial needs shall be developed for each resident . Each resident's comprehensive care plan is designed to . incorporate identified problem areas . Incorporate risk and contributing factors associated with identified problems . Build on the resident's individualized needs . Reflect treatment goals .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide proper maintenance and care for residents wit...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide proper maintenance and care for residents with foley catheter (indwelling urinary catheter - a thin tube placed in the bladder to drain urine into a bag) for one of two sampled residents (Resident 65) when Resident 65's urinary catheter bag was touching the floor on three separate occasions. This failure resulted in compromised urine drainage and accumulation of a large amount of sediment in the urinary catheter tubing and placed Resident 65 at a potential risk for catheter contamination, urinary retention (unable to empty the bladder) and a urinary tract infection (UTI-an infection in any part of the urinary system [kidneys, ureters, bladder]). Findings: During an observation on 7/12/23, at 3:30 p.m., Resident 65 was lying in bed resting. Resident 65's bed was in the lowest position and the foley catheter bag hanging on the bed frame, folded in half and touching the floor. Resident 65's catheter tubing was filled with cloudy, dark yellow urine which caused the tubing to appear opaque (not transparent). During a review of Resident 65's admission Record (AR), dated 7/12/23, the AR indicated, Resident 65 was admitted to the facility on [DATE] with diagnoses which included type 2 diabetes mellitus (A chronic condition that affects the way the body processes blood sugar), sequelae of cerebral infarction (residual effects from disrupted blood flow to the brain), obstructive and reflux uropathy (urine cannot drain and backs up into the ureter [the duct by which urine passes from the kidney] and kidneys). During a review of Residents 65's Minimum Data Set (MDS- a resident assessment tool used to identify resident cognitive [thought process] and physical function) Assessment dated 3/31/23, the MDS indicated, Resident 65's Brief Interview of Mental status assessment (BIMS - assessment of cognitive status for memory and judgement) score was 0 out of 15 (a score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired, and 0-7 indicates severe impairment). The BIMS assessment indicated Resident 65's cognition was severely impaired. During a review of Resident 65's MDS - Section H Bladder and Bowel, dated 6/30/23, the MDS indicated, Resident 65 had an indwelling catheter. During a concurrent observation and interview on 7/12/23, at 3:38 p.m., in Resident 65's room, Resident 65 was lying in bed. Resident 65's catheter bag was hanging on his bedframe and the catheter bag folded in half, touching the floor. Resident 65's catheter tubing was full of cloudy urine. Certified Nursing Assistant (CNA) 11 stated, the bag was folded and touching the floor. CNA 11 stated, Resident 65 was a fall risk and the bed had to be in the lowest position. CNA 11 lifted the catheter bag off the frame and floor. CNA 11 stated, When I lifted the bag up, all the urine ran out of the tubing into the bag so I can tell the tubing was not draining. CNA 11 stated Resident 65 could have UTI if the urine was not able to drain into the bag properly. During a concurrent observation and interview on 7/12/23, at 3:56 p.m., in Resident 65's room, Resident 65's catheter tubing had cloudy urine and the urine bag was touching the floor. Licensed Vocational Nurse (LVN) 7 stated, Resident 65's urine was cloudy in the tubing. LVN 7 stated, Resident 65's catheter was not draining correctly which could cause the urine to back up into his bladder and result in kidney issues or UTI. LVN 7 stated, the catheter bag on the floor could cause an infection to Resident 65. During a concurrent observation and interview on 7/13/23, at 9:19 a.m., in Resident 65's room, Resident 65 was lying in bed with bed in the lowest position. Resident 65's catheter bag was hung on the bedframe. Resident 65's catheter bag and tubing were touching the floor. CNA 12 stated the resident's bed had to be kept in the lowest position to prevent falls, so they were unable to keep the catheter bag off the floor. Resident 65's catheter tubing had sediment in dark yellow urine. During an interview on 7/13/23, at 12:58 p.m., with LVN 4, LVN 4 stated Resident 65 had the urinary catheter due to prostate (a gland surrounding the neck of the bladder) issues. LVN 4 stated Resident 65 had a history of UTIs. LVN 4 stated sediments in the urine could cause the urine to not drain properly which could lead to an infection and kidney failure. During an interview on 7/13/23, at 4:05 p.m., with the Director of Nursing (DON), the DON stated a catheter bag touching the floor was an infection control issue. The DON stated the bag folded in half did not allow the urine to drain properly. During a review of Resident 65's Order Summary Report (OS), dated 7/2023, the OS indicated . Foley catheter 14 FR [French-size of catheter] with 10 cc [cubic centimeters-unit of measurement] balloon to bedside straight drainage for diagnosis/Hx [history] of urinary retention . During a review of Resident 65's urinary care plan dated 8/12/22, the care plan indicated, . Resident is at risk for UTI related to indwelling urinary catheter . Assess resident's catheter for presence of cloudy, foul-smelling urine from catheter . During a concurrent observation and interview on 7/14/23 at 9:50 a.m. with LVN 8, Resident 65 was lying in bed, his catheter bag was placed away from the bed closer to the wall, next to the trash can. The catheter was not hanging on the bedframe in a position to allow for drainage. LVN 8 stated If it [urine bag] is not hung freely then the urine can back up and we have bigger problems, he [Resident 65] could get a UTI. LVN 8 stated the catheter bag in a basin on the floor was an infection control issue. During a review of the facility's policy and procedure titled, Urinary Catheter, dated 11/15/2021, the P&P indicated, . Purpose . To decrease/eliminate difficulties associated with urinary catheter use . During a review of a professional reference titled, the Lippincott Manual of Nursing Practice 10th Edition, dated 2014, page 781-782 indicated, . Management of the Patient with and Indwelling (Self-Retaining) Catheter and Closed Drainage System . Care of the indwelling catheter . Backward and forward displacement of the catheter introduce contaminants into the urinary tract . Maintaining a closed drainage system . 2. Maintain unobstructed urine flow . Keep the bag off the floor . Prevents bacterial contamination .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to provide pharmaceutical services which ensured the administration of medications to meet residents needs for one of six sampled...

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Based on observation, interview and record review, the facility failed to provide pharmaceutical services which ensured the administration of medications to meet residents needs for one of six sampled residents (Resident 35) when Resident 35's Benazepril (brand name [medication used to treat high blood pressure]) was not available for administration for 8 days (7/4/23, 7/5/23, 7/6/23, 7/7/23, 7/8/23, 7/9/23, 7/10/23 and 7/11/23). This failure had the potential for Resident 35's blood pressure to be uncontrolled and lead to serious medical condition. Findings: During a concurrent medication pass observation and interview on 7/11/23 at 7:15 a.m., at Station 1, RN was preparing Resident 35's medications after checking blood pressure which was 168/93. RN did not administer Resident 35's benazepril medication. RN stated the medication was not available to give to Resident 35. RN stated Resident 35's B/P was at 168/93 and could go higher. RN stated having high blood pressure could result to a more serious health condition because the medication was not administered. RN stated follow-up with the pharmacy should have been done. During a review of Resident 35's admission Record, dated 7/12/23, the admission record indicated, Resident 35 was admitted in the facility on 7/6/22, with diagnoses which included hypertension (pressure in the blood vessels are too high) and muscle weakness. During a review of Resident 35's eMAR (Electronic Medical Administration Record) dated 7/1/23-7/31/23, the eMAR indicated, Resident 35 did not received benazepril brand name medication on 7/4/23, 7/5/23, 7/6/3, 7/7/23, 7/8/23, 7/9/23, 7/10/23 and 7/11/23. During a review of Resident 35's Progress Notes, dated 7/14/23, the Progress Notes indicated, . 07/04/2023 07:48 . [ Benazepril brand name] Tablet . Pending delivery from Pharmacy . 07/05/2023 09:14 . pending delivery from pharmacy . 07/06/2023 09:27 . pharmacy pending delivery . 07/07/2023 07:44 . pending pharmacy delivery . 07/11/2023 07:34 . During a concurrent interview and record review on 7/13/23, at 1:24 p.m., Licensed Vocational Nurse (LVN) 1 reviewed Resident 35's clinical record. LVN 1 stated she worked with Resident 35 on 7/7/23 and 7/8/23. LVN 1 stated she put hold in the eMAR for 7/7/23 and 7/8/23 for benazepril (brand name) medication because it was not available to give. LVN 1 stated she did not remember checking the OMNICELL (automated medication dispensing cabinet) if the medication was available. LVN 1 stated she did not remember calling pharmacy to follow up on the medication delivery. LVN 1 stated she did not remember notifying the Director of Nursing (DON) of the medication not available for Resident 35. LVN 1 stated she did not remember notifying the physician of Resident 35 not receiving the medication. LVN stated she should have notified the DON and the physician and called the Pharmacy to follow-up. LVN 1 stated Resident 35's B/P could go higher and lead to serious medical condition. During a concurrent interview and record review on 7/13/26. at 2:56 p.m., with LVN 3, LVN 3 reviewed Resident 35's clinical record and stated she worked with Resident 35 on 7/9/23. LVN 3 stated she did not administer Resident 35's blood pressure medication because it was not available. LVN 3 stated was not aware of the medication being unavailable since 7/4/23. LVN 3 stated she should have checked (called) with pharmacy and checked the omnicell. LVN 3 stated she should have called the physician to notify of the medication not available. LVN 3 stated Resident 35's blood pressure could get even higher and possibly lead to stroke or heart attack. During an interview on 7/14/23, at 2:05 p.m., with the DON, the DON stated the nurse should have called the physician the first day the medication was not available. The DON stated the nurse should have called the physician to check medication availability right away. The DON stated the licensed nurse should have picked up the phone to follow up with the pharmacy and the physician. The DON stated the physician could have given another medication order while waiting for the medication to be available from the pharmacy. The DON stated Resident 35 could potentially get into serious medical condition and send out to acute hospital. During a review of facility's policy and procedure (P&P), titled, Medication Shortages/Unavailable Medications, dated 1/1/13, the P&P indicated, . 2. If a medication shortage is discovered during normal Pharmacy hours: Facility nurse should call Pharmacy to determine the status of the order . Facility should notify Pharmacy and arrange for an emergency delivery . If an emergency delivery is unavailable, Facility nurse should contact the attending physician to obtain orders or directions . If an emergency delivery is unavailable from Pharmacy or a Third Party Pharmacy . Facility should obtain alternate Physician/Prescriber orders, as necessary . During a review of facility's policy and procedure, titled, Reordering, Changing, and Discontinuing Orders, dated, 1/1/13, the P&P indicated, . Facility staff should reorder medications using an electronic list of residents and medications due . facility should review the transmitted reorders for status and potential issues and Pharmacy response .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to ensure the facility medication error rate did not exceed five percent (eight percent) when: 1. Registered Nurse (RN) did not a...

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Based on observation, interview and record review, the facility failed to ensure the facility medication error rate did not exceed five percent (eight percent) when: 1. Registered Nurse (RN) did not administer Resident 35's benazepril (brand name [medication used to treat high blood pressure]) medication during medication pass. This failure had the potential for Resident 35's blood pressure to go higher and lead to serious medical condition. 2. RN administered diltiazem (medication used to treat high blood pressure) medication to Resident 68 with blood pressure of 157/71 and pulse rate of 51. This failure resulted in Resident 68 receiving her blood pressure medication not as prescribed by the physician and had the potential for Resident 68's blood pressure and pulse to go lower and lead to serious medical condition. Findings: 1. During a concurrent observation and interview on 7/11/23 at 7:15 a.m., in Station 1, RN was passing medication. RN checked Resident 35's blood pressure which was noted as 168/93. RN prepared Resident 35's medications and administered two of three medications scheduled for Resident 35. RN stated she did not administer benazepril (brand name) to Resident 35 because it was not available. RN stated she should given the medication to Resident 35 as ordered since Resident 35's blood pressure was 168/93. RN stated Resident 35's blood pressure could go higher and cause more serious health condition since the medication was not administered. During a review of Resident 35's admission Record, dated 7/12/23, the admission record indicated, Resident 35 was admitted in the facility on 7/6/22, with diagnoses which included hypertension (pressure in the blood vessels are too high) and muscle weakness. During a review of Resident 35's eMAR (Electronic Medical Administration Record) dated 7/1/23-7/31/23, the eMAR indicated, (Benazepril brand name) Tablet 20 MG . Take 1 tablet by mouth . for Hypertension . Resident 35 did not received benazepril (brand name) on 7/11/23. During a review of Resident 35's Progress Notes, dated 7/14/23, the Progress Notes indicated, . 07/11/2023 07:34 . pending pharmacy delivery . During an interview on 7/14/23, at 2:05 p.m., with the Director of Nursing (DON), the DON stated the nurse should have called the pharmacy when the medication was not available for administration. DON stated the licensed nurse should have picked up the phone to follow up with the pharmacy and the physician. DON stated the nurse should have called the physician and let him know while waiting for the medication to be available from the pharmacy. DON stated Resident 35's blood pressure had the potential to go higher and lead to serious medical condition. During a review of facility's policy and procedure (P&P) titled, Medication-Related Errors, dated 5/1/10, the P&P indicated, . Omission Error: Facility fails to administer an ordered dose to the resident, unless refused by the resident or not administered because of recognized contradictions . During a review of facility's P&P titled, Medication Shortages/Unavailable Medications, dated 1/1/13, the P&P indicated, . 2. If a medication shortage is discovered during normal Pharmacy hours: Facility nurse should call Pharmacy to determine the status of the order . Facility should notify Pharmacy and arrange for an emergency delivery . If an emergency delivery is unavailable, Facility nurse should contact the attending physician to obtain orders or directions . If an emergency delivery is unavailable from Pharmacy or a Third Party Pharmacy . Facility should obtain alternate Physician/Prescriber orders, as necessary . 2. During a concurrent observation and interview on 7/11/23, at 7:45 a.m., at Station 1, RN was passing medication. RN took Resident 68's blood pressure (157/71) and pulse (51). RN prepared medications including diltiazem and administered to Resident 68. RN reviewed Diltiazem order and direction in the bubble pack (blister pack-individually sealed tablets). RN stated the direction was to hold the medication if the SBP (Systolic blood pressure-pressure in the arteries when the heart beats) was less than 100 and pulse rate was less than 60. RN stated she administered the medication because the blood pressure was 157/71. RN stated she did not realize the pulse was 51 and the direction was to hold if pulse was less than 60. RN stated she should have held (not give) the medication because the pulse could go even lower which could lead to serious medical condition for Resident 68. During a review of Resident 68's Order Summary Report, dated 7/12/23, the Order Summary Report, indicated, . dilTIAZem HCl [Hydrochloride-acid salt] ER Oral Capsule Extended Release 12 hour 120 MG [milligram-unit of measurement] Give 1 [one] capsule by mouth . Hold for SBP less than 100 or pulse less than 60 . During a concurrent interview and record review on 7/13/23, at 2:05 p.m., LVN 1 reviewed Resident 68's eMAR for the month of July 2023. LVN 1 stated she worked with Resident 68 on 7/2/23, 7/7/23 and 7/8/23. LVN 1 stated Resident 68's diltiazem order had instructions to hold the medication if the SBP was less than 100 and pulse less than 60. LVN 1 stated administering the medication to Resident 68 with a pulse of 51 could potentially dropped her pulse and lead to serious medical condition. During an interview on 7/14/23, at 2:15 p.m., with the DON, DON stated the nurse should have held Resident 68's diltiazem medication and notified the physician. DON stated the nurse should have followed the direction in the medication bubble pack to hold medication for the parameters indicated. DON stated Resident 68's pulse was already low and administering the medication could lead to a lower pulse rate. DON stated very low pulse could result to Resident 68 being sent out to the hospital. During a review of facility's P&P titled, Medication-Related Errors, dated 5/1/10, the P&P indicated, . If a medication reaches a resident in error, Facility should: Notify Physician/Prescriber and obtain further instructions and/or orders . Medications error: Dispensing to the resident a medication other than that ordered by Physician/Prescriber . According to Lexicomp, a nationally recognized drug reference, the use of diltiazem may result in . slow heartbeat, abnormal heartbeat that is new or worse . Heart failure .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to ensure the planned menu was followed for one of 81 residents (Resident 83) when incorrect portion sizes of the spinach au grat...

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Based on observation, interview and record review, the facility failed to ensure the planned menu was followed for one of 81 residents (Resident 83) when incorrect portion sizes of the spinach au gratin and baked sweet potatoes was served to Resident 83 during lunch on 7/11/23. This failure had the potential for Resident 83 to receive the wrong caloric intake and not meet his nutritional needs. Findings: During a concurrent observation and interview on 7/11/23, at 12:55 p.m., in the kitchen, Assistant Supervisor (AS) served a gray scoop (4 oz.[ounce - unit of measure]/ 1/2 cup) of spinach au gratin, a gray scoop of baked sweet potatoes to a large portion meal. AS stated, the large portion tray received same sized gray scoops of the spinach au gratin and baked sweet potatoes as a regular tray. During a concurrent interview and record review on 7/12/23, at 2:55 p.m., the Tuesday (Day 24) Lunch Diet Guide Sheet, dated 5/8/23, was reviewed. The Diet Guide Sheet indicated, the large meal was to receive 2/3 cup of Spinach Au Gratin and 2/3 cup of Baked Sweet Potatoes. The Certified Dietary Manager (CDM) stated, the large portion meal served to Resident 83 for lunch on 7/11/23 was ½ cup of Spinach Au Gratin and ½ cup of Baked Sweet Potatoes. The CDM stated Resident 83 did not receive 2/3 cup of Spinach Au Gratin and 2/3 cup of Baked Sweet Potatoes according to the Diet Guide . During an interview on 7/14/23, at 2:55 p.m., with the CDM, the CDM stated, the gray-colored scoop was equivalent to 4 oz (1/2 cup). The CDM stated, the white-colored scoop was equivalent to 6 oz (2/3 cup). The CDM stated it was important to follow the menu to maintain the correct nutritional value, add variety to resident's diet and maintain resident's weights. During a phone interview on 7/14/23, at 4:17 p.m., with the Registered Dietician (RD), the RD stated, the gray-colored scoop (#8 scoop) was equivalent to 4 ounces. The RD stated, the menu (portions) should have been followed as listed. The RD stated following the correct portions and items during meal plating adhered to the prescribed diet order which met residents nutritional needs. During an interview on 7/14/23, at 5:15 p.m., with the Director of Nursing (DON), the DON stated, the dietary menu was important to follow in order to maintain the calories and nutritional value for residents. During a review of the contracted company's policy and procedure (P&P) titled, Menus, dated 9/17, the P&P indicated, . Menus will be planned in advance to meet the nutritional needs of the residents/patients in accordance with established national guidelines . Menu cycles will include standardized recipes . Menus will be served as written, unless a substitution is provided in response to preference, unavailability of an item, or a special meal .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed ensure their policy and procedure was followed for one of five sampled ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed ensure their policy and procedure was followed for one of five sampled residents (Resident 29) when there was no documentation of Resident 29's education of the risk and benefits and his refusal of the Influenza vaccine (a preparation used to stimulate body's immune response against infection by flu viruses). This failure had the potential for Resident 29 of not being informed on the risks and benefits of receiving the influenza vaccine and not being able to make an informed decision. Findings: During a review of Resident 29's admission Record (AR-a document with personal identifiable and medical information), undated, the AR indicated, Resident 29 was admitted to the facility on [DATE] and Resident 29 was [AGE] years old. During concurrent interview and record review on 7/14/23 at 2:37 p.m. with the Infection Preventionist (IP), Resident 29's medical record for Influenza Immunization Informed consent forms was reviewed. The IP stated Resident 29 refused the Influenza vaccine on 11/24/2020. The IP stated, there was no other consent forms in Resident 29's medical record. The Update Immunization dated 10/31/2022 indicated Resident 29 was administered Influenza vaccine by facility staff. There was no consent for 10/31/22 vaccination. The IP stated the consent/refusal form signed by resident on 11/24/2020 gave the facility consent to administer the Influenza vaccine without an annual consent form. The IP stated the facility sent letters to resident representatives to call the facility if Influenza vaccine was refused. The IP stated the residents in the facility were given the opportunity to consent or refuse immunization. The IP stated, . as far as documenting the refusal or consents, I don't have documentation . The IP stated the importance of obtaining a consent form for immunizations was to provide education of the risks and benefits of vaccinations and to give the residents an opportunity to consent or refuse the vaccination. The IP stated it was important to have documentation of refusal and completed consent forms to help prevent further infection. The IP stated, documentation was not completed annually for Influenza vaccination status which meant the resident did not have the option to consent or refuse the influenza vaccine. During an interview on 7/14/23 at 4:06 p.m. with the Director of Nursing (DON), the DON stated facility consent forms were signed annually. The DON stated, the facility mailed a VIS (Vaccine Information Statement) to resident representatives annually. The DON stated the importance of having an annual consent form was to give the resident representative or the resident the opportunity to consent or refuse the Influenza vaccination. The DON stated the Influenza informed consent form should have been documented annually, if it was not documented it was not done. During review of the facility's Policy & Procedure (P&P) titled, Influenza Vaccine, dated 3/2022. The P&P indicated, . All residents . will be offered the influenza vaccine annually to encourage and promote the benefits . Prior to vaccination, the resident . will be provided information and education regarding the benefits and potential side effects . Provision of such education shall be documented in the . medical record . A resident's refusal . shall be documented on the informed consent for influenza vaccine and placed in the resident's medical record .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0552 (Tag F0552)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure a physician Informed Consent (the process in wh...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure a physician Informed Consent (the process in which residents are given important information of the possible risk and benefits of psychoactive medications) for the use of psychotropic medication (medication capable of affecting mind, emotions, and behavior) was obtained for two of six sampled residents (Resident 11 and Resident 56) when: 1. Resident 11 was administered lorazepam (medication used to treat anxiety [intense excessive, and persistent worry and fear about everyday situations]) without current and updated informed consent. 2. Resident 56 was administered escitalopram (brand name) and trazodone (medications used to treat depression [mood disorder characterized by feelings of sadness and loss of interest]) on 6/27/23 to 7/11/23 and informed consent was not obtained prior to medication administration. These failures resulted in Resident 11 and Resident 56 to be administered with psychotropic medications and not fully informed of the risk and benefits and did not have the knowledge to make an informed decision which placed Resident 11 and Resident 56 at a potential risk for negative side effects. Findings: 1. During an observation on 7/10/23, at 9:50 a.m., in room [ROOM NUMBER], Resident 11 was laying in bed in the lowest position, Resident 11 did not answer to questions asked. During a review of Resident 11's, admission Record (AR - document with resident information), dated 7/12/23, the AR indicated, Resident 11 was admitted on [DATE], with diagnoses which included palliative care (specialized care for people with serious illness), fracture of right femur (break in the hip bone), and anxiety. During a review of Resident 11's, Order Summary Report, dated 7/12/23, the Order Summary Report indicated, . Lorazepam 2 MG [milligram-unit of measurement] /ML [milliliter-unit of measurement] Give 0.25 ml by mouth every 8 [eight] hours related to Anxiety Disorder . During a concurrent interview and record review on 7/12/23, at 10:32 a.m., Resident 11's electronic record order for lorazepam was reviewed with the Director of Staff Development (DSD). The DSD stated the lorazepam order was revised on 6/1/23 with the dose increased to every eight hours. The DSD stated the lorazepam consent was signed on 3/28/23 for 0.25 ml po (by mouth) BID (twice a day) and every 4 hours prn (as needed) X 30 days. The DSD stated there should have been a new consent (informed) for lorazepam when the frequency was increased (total daily dosage). During a concurrent interview and record review on 7/13/23, at 9:08 a.m., Resident 11's order for lorazepam was reviewed with Licensed Vocational Nurse (LVN) 2 LVN 2 stated, Resident 11's current lorazepam consent was not valid because there was an increase in the dose. LVN 2 stated there should have been a new consent obtained and signed by the medical doctor and the resident or resident representative for the new order. LVN 2 stated the medication should not have been given until a consent was signed. During a concurrent interview and record review on 7/14/23, at 1:55 p.m., Resident 11's psychotropic medication Informed Consent form was reviewed with the Director of Nursing (DON). The DON stated Resident 11's Informed Consent for lorazepam was signed on 3/28/23. The DON stated the lorazepam order was revised and the frequency was increased on 6/1/23 from twice a day to every eight hours. The DON stated Resident 11 was administered lorazepam medication from 6/1/23 - 7/14/23. The DON stated there should have been an informed consent for the new order of lorazepam (increased daily dosage) before administering the medication to Resident 11. 2. During a concurrent observation and interview on 7/10/23, at 8:35 a.m., in Resident 56's room, Resident 56 was sitting up in bed watching television. Resident 56 had on oxygen via nasal cannula (small flexible tube to deliver supplemental oxygen) connected to an oxygen concentrator at bedside. Resident 56 stated she was in the hospital for a few days for a bladder infection and respiratory infection and was in the facility to get therapy. During a review of Resident 56's, admission Record (AR), dated 7/12/23, the AR indicated, Resident 56 was admitted on [DATE], with diagnoses which included sepsis (body's extreme response to an infection), depression and insomnia (difficulty in falling and staying asleep). During a review of Resident 56's, Order summary Report, dated 7/12/22, the Order Summary indicated, . [escitalopram brand name] 20 MG Give one tablet by mouth one time a day for sadness r/t [related to] death of spouse related to Depression . traZODone 50 MG Give 1 tablet by mouth at bedtime related to Depression . During a review of Resident 56's, Medication Administration Record (MAR- a document that shows the medications ordered and taken by an individual), dated 6/1/23-6/30/23, and 7/1/23-7/31/23, the MAR indicated, escitalopram oxalate medication was administered every day starting from 6/27/23 thru 6/30/23 and 7/1/23 thru 7/11/23. During a review of Resident 56's, MAR, dated 6/1/23-6/30/23, and 7/1/23-7/31/23, the MAR indicated, trazodone medication was administered every day starting from 6/26/23 thru 6/30/23 and 7/1/23 thru 7/10/23. During a concurrent interview and record on 7/12/23, at 9:26 a.m., Resident 59's order summary for escitalopram and trazodone was reviewed by LVN 11. LVN 11 stated Resident 59's medications were ordered when resident was admitted on [DATE]. LVN 11 stated the Informed Consents for the escitalopram and trazodone was signed on 7/11/23. LVN 11 stated the escitalopram was administered to Resident 11 daily from 6/27/23-6/30/23 and from 7/1/23-7/11/23 without a signed informed consent. LVN 11 stated the trazodone was administered to Resident 59 daily from 6/26/23-6/30/23 and from 7/1/23-7/10/23 without a signed informed consent. LVN 11 stated psychotropic medications should have had a signed informed consent prior to administration of the medications. LVN 11 stated the licensed nurse who received the order should have obtained an Informed Consent and explained the risk and benefits to Resident 59 prior to administration of medications. During an interview on 7/14/23, at 8:15 a.m., with the Medical Records Director (MRD/LVN), the MRD/LVN stated licensed nurses were responsible in getting the Informed Consent signed by the MD and resident or family. The MRD/LVN stated licensed nurses were not supposed to administer psychotropic medications without a signed Informed Consent. The MRD/LVN stated Informed Consent for psychotropic medications were important because there were mind altering medications. The MRD/LVN stated residents and families needed to be informed of the side effects and benefits of medications and make a sound decision to consent to the use of medications. During an interview on 7/14/23, at 1:50 p.m., with the DON, the DON stated licensed nurses were responsible in making sure there was a signed Informed Consent for psychotropic medications in order to administer the medication to a resident. During a review of the facility's policy and procedure (P&P) titled, Resident Rights, dated 12/2021, the P&P indicated, . 1. Federal and State laws guarantee certain basic rights to all residents of this facility . be informed of his or her rights and responsibilities . be informed of, and participate in, his or her care planning and treatment . During a review of the facility's policy and procedure (P&P) titled, Psychoactive Drug Management, dated 9/22, the P&P indicated, . C. Whenever an order is obtained for psychoactive medication(s), the Licensed Nurse verifies with the resident/Responsible Party that informed consent has been obtained prior to administering the medication ordered . D. The Licensed Nurse will contact the resident and or responsible party and verify that the physician obtained consent for the medication prior to administering the medication ordered .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During an observation on 7/10/23, at 10:39 a.m., in Resident 12's room, Resident 12 was sitting in her wheelchair holding her...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. During an observation on 7/10/23, at 10:39 a.m., in Resident 12's room, Resident 12 was sitting in her wheelchair holding her right arm with her left hand and a specialized touch pad call light with a red plus sign symbol was laying on the bed next to her. During an observation on 7/12/23, at 11:00 a.m., in Resident 12's room, Resident 12 was not in her room. There was no writing boards, cards or papers used for communication purposes on her bed, table or on the walls. During a review of Resident 12's AR, the AR indicated, Resident 12 was admitted to the facility on [DATE]. Resident 12's diagnoses included . HEMIPLEGIA AND HEMIPARESIS FOLLOWING UNSPECIFIED CEREBROVASCULAR DISEASE AFFECTING RIGHT DOMINANT SIDE [weakness and paralysis to the right side of the body after blood flow stopped in a part of the brain] . APHASIA FOLLOWING UNSPECIFIED CEREBROVASCULAR DISEASE [language disorder affecting an individual's speech after blood flow stopped in a part of the brain] . FACIAL WEAKNESS [inability to filly move muscles in the face] . CONTRACTURE, RIGHT ELBOW [fixed tightening of the right elbow affecting movement] . During a review of Resident 12's MDS, dated 4/19/23, the MDS indicated, Resident 12's BIMS indicated a score of 8. Resident 12 had moderate cognitive impairment. During an interview on 7/13/23, at 12:40 p.m., with Certified Nursing Assistant (CNA) 1, CNA 1 stated, Resident 12 was able to answer yes or no questions but otherwise did not talk. CNA 1 stated, Resident 12 used to have a communication paper (with pictures and words) used to express what she needed and felt. CNA 1 stated Resident 12 pointed to the picture or word she wanted to communicate to the other person. CNA 1 stated, Resident 12's communication paper got lost and she had not seen it anymore. During an interview on 7/13/23, at 12:41 p.m., with LVN 1, LVN 1 stated, there was no communication board in Resident 12's room. LVN 1 stated, Resident 12 was hard to communicate with at first but she was able to communicate by verbalizing yes or no and with facial grimacing. During a concurrent interview and record review on 7/14/23, at 9:50 a.m., Resident 12's care plan was reviewed by LVN 1. The care plan indicated . The resident has impaired communication . difficult making self-understood (expressive), resident is non-verbal points to what she needs and able to say yes. (Communication board/binder is available) . Provide communication board/binder (and enc. [encourage] to use) to help the resident communicate wants and needs . LVN 1 stated, Resident 12's use of the communicate board (lost) had not been resolved yet and was still active. During a concurrent interview and record review on 7/14/23, at 5:25 p.m., Resident 12's care plans were reviewed by the DON. The DON stated, the importance of revising care plans was to create a plan of care for resident's present condition. DON stated, she had never seen Resident 12 using a communication board. DON stated she had not seen Resident 12 show interest in using one. DON stated, Resident 12's use of a communication board should have been removed in the care plan since it had not been used for sometime, being lost. 3. During an observation on 7/10/23, at 10:28 a.m., in Resident 26's room, Resident 26 was laying on an air mattress which had curved edges and had pillows under her left side of her body. During a review of Resident 26's AR, the AR indicated, Resident 26 was admitted to the facility on [DATE]. Resident 26's diagnoses included . UNSPECIFIED DEMENTIA (condition of progressive loss of memory, language and other thinking abilities) . HEMIPLEGIA AND HEMIPARESIS FOLLOWING UNSPECIFIED CEREBROVASCULAR DISEASE AFFECTING LEFT NON-DOMINANT SIDE (weakness and paralysis to the left side of the body after blood flow stopped in a part of the brain) . MUSCLE WEAKNESS (decreased strength in muscles) . DYSPHAGIA . During a review of Resident 26's MDS, dated 5/18/23, the MDS indicated, Resident 26's BIMS indicated a score of 3. Resident 26 had severe cognitive impairment. During an interview on 7/13/23, at 1:04 p.m., with CNA 1, CNA 1 stated, Resident 26 laid on an air mattress and required two staff members for repositioning in bed. CNA 1 stated Resident 26 only had one functional hand. During a concurrent interview and record review on 7/14/23 @ 10:10 a.m., Resident 26's care plans were reviewed. The care plan for ADL care indicated . PT/OT/SP [Physical Therapy/Occupational Therapy/ Speech Therapy] treatment as ordered by physician/mid-level provider . The care plan for Fall indicated, . Resident is at risk for falls: limited mobility . Resident will have no falls with injury x [for] __90_ days . Therapy/Rehab-PT Treatment _3__ x [three times] per week as indicated . LVN 1 stated, she had not seen therapy staff members do any type of exercises with Resident 26. During an interview on 7/14/23, at 10:13 a.m., with the Speech Language Pathologist (SLP) 1, SLP 1 stated, Resident 26 had been seen for physical therapy from 5/13/23 through 6/6/23, occupational therapy from 5/16/23 through 6/5/23 and speech therapy from 5/16/23 through 6/5/23. The SLP 1 stated Resident 26 was no longer receiving PT, OT and Speech Therapy services. During an interview on 7/14/23, at 5:25 p.m., with the DON, the DON stated, the importance of revising care plans was to create a plan of care for resident's present condition. The DON stated, Resident 26 refused to go to physical therapy, occupational therapy and speech therapy anymore. The DON stated the care plan should have been updated to reflect Resident 26's refusal of therapies and its discontinuation. During a review of Resident 26's PT Discharge Summary, undated, the Discharge Summary indicated . Dates of Service: 5/13/2023- 6/6/2023 Physical Therapy . D/C Reason (Discharge Reason): Maximum Potential Achieved . During a review of Resident 26's OT Discharge Summary, undated, the Discharge Summary indicated . Dates of Service: 5/16/2023- 6/5/2023 Occupational Therapy . D/C Reason: Maximum Potential Achieved . During a review of Resident 26's SLP (Speech Language Pathology- evaluation and treatment of communication disorders) Discharge Summary, undated, the Discharge Summary indicated . Dates of Service: 5/16/2023- 6/5/2023 Dysphagia (problems using the mouth to control food and liquids) Therapy . D/C Reason: All Goals Met/Remaining in Facility . During a review of the facility's policy and procedure (P&P) titled, CARE PLAN COMPREHENSIVE, dated 8/25/21, the P&P indicated, . PURPOSE . An individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, physical, mental and psychosocial needs shall be developed for each resident . Build on the resident's individualized needs, strengths, preferences . Reflect the resident's expressed wishes regarding care and treatment goals . Assessments of residents are ongoing and care plans are reviewed and revised as information about the resident and the resident's condition change . Based on observation, interview and record review, the facility failed to timely revise and implement a person-centered comprehensive care plan for 3 of 12 residents (Residents 2, 26 and 66) when: 1. Resident 66's care plan reflected active interventions for treatment to his right foot even after having a right below the knee amputation (surgical removal of limb). This failure placed Resident 66 at a potential risk of his right lower leg care needs not to be met. 2. Resident 12 no longer used a communication board (paper with words and pictures) to communicate with staff. This failure placed Resident 12 at a potential risk of not being able to communicate her needs due to not having a tool to help communicate. 3. Resident 26's care plan reflected ongoing physical therapy, occupational therapy and speech therapy (therapies to help improve one's mobility, activities of daily living and speaking services). This failure placed Resident 26 at a potential risk for his current care needs not to be met. Findings: 1. During an observation on 7/10/23, at 9:25 a.m., Resident 66 was lying in bed. Resident 66 had bilateral (both) below the knee amputations. During a review of Resident 66's admission Record (AR), dated 7/13/23, the AR indicated, Resident 66 was admitted to the facility on [DATE], with diagnoses which included chronic ulcer (open sores that will not heal) of other part of right foot, type 2 diabetes mellitus (affects how the body uses sugar - high sugar in the blood), acquired absence of right and left leg below the knee (removal of the legs below the knees) and hypertension (high blood pressure). During a review of Residents 66's Minimum Data Set (MDS- a resident assessment tool used to identify resident cognitive and physical function) Assessment, dated 6/14/23, the MDS indicated, Resident 66's Brief Interview of Mental status assessment (BIMS - assessment of cognitive status for memory and judgement) scored 10 of 15 (a score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired, and 0-7 indicates severe impairment). The BIMS assessment indicated Resident 66 had moderate cognitive impairment. During a concurrent interview and record review on 7/13/23, at 10:54 a.m., Resident 66's physician's orders and care plan was reviewed by Licensed Vocational Nurse (LVN) 4. The physician's orders indicated, . Monitor right BKA for bleeding and infection . LVN 4 stated Resident 66's right leg (below the knee) was amputated in June. Resident 66's care plan for right lateral heel arterial ulcer dated 4/21/23 indicated, . Discoloration to right Lateral heel, Arterial Ulcer . Discoloration will be resolve without complications . Revision on: 7/6/2023 . Float right heel and left stump with pillows . Resident 66's care plan for diabetes dated 9/20/22 indicated, . Diabetic foot check daily. Observe feet/toes/ankles/soles/heels noting alteration in skin integrity, color, temperature and cleanliness [9/20/22] . Inspect shoes for proper fit . LVN 4 stated Resident 66 no longer had feet (both). LVN 4 stated interventions for foot care were still active in the care plan. LVN 4 stated the care plans were not accurate and should have been discontinued. LVN 4 stated care plans were important to make sure residents receive individualized care. During an interview on 7/13/23, at 2:04 p.m., with the Medical Records Director (MRD/LVN), the MRD/LVN stated Resident 66's care plans for care to his right foot should have been discontinued after his right lower leg was amputated. The MRD/LVN stated care plans should have been updated (revised) by the nurses weekly when they complete the weekly summaries and if there was a change of condition. During a concurrent interview and record review on 7/13/23, at 3:46 p.m., Resident 66's wound care plan was reviewed by the Director of Nursing (DON). The DON stated the care plan indicated to float Resident 66's heels. The DON stated Resident 66 did not have feet anymore. The DON stated the care plans were not accurate and should have been updated to reflect Resident 66's care needs.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. During an observation on 7/10/23 at 9:53 a.m. in Resident 22's room, Resident 22 was observed lying in bed with his G-tube co...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. During an observation on 7/10/23 at 9:53 a.m. in Resident 22's room, Resident 22 was observed lying in bed with his G-tube connected to a feeding pump running at 55 cc (cubic centimeters- unit of measurement) per hour. The enteral formula bottle and tubing connected to Resident 22 were not labeled or dated. During a review of Resident 22's Admissions Record (AR), undated, the AR indicated, Resident 22 was admitted to the facility on [DATE] with diagnoses which included, encounter for palliative care, COPD, hemiplegia and hemiparesis following cerebral infarction (stroke-caused by disrupted blood flow to the brain), dysphagia, and protein-calorie malnutrition (lack of sufficient nutrients in the body). During a review of Residents 22's Minimum Data Set (MDS- a resident assessment tool used to identify resident cognitive and physical function) assessment dated [DATE], indicated Resident 22's Brief Interview of Mental Status assessment (BIMS - assessment of cognitive status for memory and judgement) was based on staff assessment. The BIMS indicated Resident 22's cognition was severely impaired. During a concurrent observation and interview on 7/12/23 at 10:22 a.m. with Licensed Vocational Nurse (LVN) 6 in Resident 22's room, Resident 22's G-tube was connected to tubing and the enteral formula bottle. Resident 22's formula bottle had a label attached labeled with the resident's name, room number, nurses name, date and time prepared. LVN 6 reviewed the label and stated the label was not filled out completely and was missing the formula name, date and time it was hung. LVN 6 stated she did not date the tubing separately. During an interview on 7/14/23, with the Director of Nursing (DON), the DON stated the enteral formula bottle should have been dated with the initials of the resident, name of the nurse who hung the feeding and the date and time the feeding was hung. The DON stated the label was included in the package with the feeding supplies was expected to be filled out completely. The DON stated the tubing should have been labeled and dated separately. The DON stated it was an infection control issue if the formula and tubing were not changed every 24 hours and could cause residents to have gastrointestinal illnesses. During a review of the facility's P&P titled, Enteral Feedings-Safety Precautions, dated 11/2018, the P&P indicated, . To ensure the safe administration of enteral nutrition . facility will remain current in and follow accepted best practices in enteral nutrition . Preventing errors in administration . Check the enteral nutrition label against the order before administration. Check the following information . Resident name . Date and time formula was prepared . On the formula label document initials, date and time the formula was hung . During a professional reference review, retrieved from https://www.nutritioncare.org/uploadedFiles/01_Site_Directory/Guidelines_and_Clinical_Resources/EN_Pathway/Boullata_et_al-2016-Journal_of_Parenteral_and_Enteral_Nutrition.pdf titled, ASPEN Safe Practices for Enteral Nutrition Therapy, dated January 2017, the reference indicated, . Organizations can standardize safety practices for EN [enteral nutrition], such as those related to decreasing risk for enteral misconnections . labeling of tubes . Identification and confirmation of solutions label . Based on observation, interview and record review, the facility failed to meet professional standards of practice for 4 of 12 sampled residents (Residents 22, 28, 47 and 22 ) when: 1. Licensed Vocational Nurse (LVN) 6 failed to follow the manufacturers direction to shake tube feeding formula prior to hanging and administering to Resident 22. This failure placed Resident 22 at a potential risk to not receiving the amount of nutrition ordered by the physician. 2. LVN 6 signed the electronic Medication Administration Record (eMAR- legal record of drug administration to a patient at a facility by a health care professional) prior to administering Resident 22's medications. This failure resulted in inaccurate charting and placed Resident 22 at a risk to not receive the medication ordered. 3. LVN 11 did not follow medication administration direction when she gave medication to Resident 47 without giving food. This failure had the potential to put Resident 47 at risk for stomach upset. 4. A small medication cup filled with brown liquid was left on top of Resident 28's bedside table accessible to other residents. This failure had the potential for Resident 28 to not receive a prescribed medication and for other residents to have access to the medication. 5. Resident 22's gastrostomy tube (G-tube-a tube inserted through the abdominal wall to deliver liquid nutrition) enteral (tube feeding) formula bottle (liquid nutrition) and tubing were not labeled and dated according to the facility's policy and procedure (P&P). This failure had the potential for Resident 22 to suffer from a gastrointestinal illness (illness of the digestive system including the stomach and intestines) and possibly cause diarrhea and dehydration. Findings: 1. During a concurrent observation, interview and record review on 7/12/23, at 8:10 a.m., in room [ROOM NUMBER], LVN 6 observed preparing Resident 22's tube feeding formula. LVN 6 primed (ready for use) the tubing for the formula and connected to Resident 22. LVN 6 did not shake the bottle of feeding formula. LVN 6 reviewed the label attached to the bottle of the formula, and stated she had never shaken well the feeding formula bottle prior to hanging and connecting to Resident 22. LVN 6 stated the formula could have settled on the bottom of the bottle when it was in storage. LVN 6 stated Resident 22 may not received the same amount of calories per hour as ordered by the physician since she did not follow the instruction on the bottle. LVN 6 stated she was supposed to shake the bottle well before giving to the resident. During a review of Resident 22's admission Record, dated 7/12/23, the admission record indicated, Resident 22 was admitted to the facility on [DATE], with diagnoses which included hemiplegia and hemiparesis (muscle weakness or partial paralysis on one side of the body), dysphagia (difficulty or discomfort in swallowing foods or liquids) and aphasia (language disorder affecting ability to communicate). During an interview on 7/14/23, at 2:15 p.m., with the Director of Nursing (DON), the DON stated the licensed nurses should have read the formula label and followed instructions. The DON stated the nurse should have shaken the bottle well as per instructions. The DON stated Resident 22 was at risk for not receiving the same amount of calories because the bottle was not shaken well. The DON stated the formula could have settled at the bottom of the bottle. The DON stated the bottle had to be shaken well to mix the formula properly. The DON stated the nurse should have shaken the formula bottle well. Review of facility's policy and procedure (P&P) titled, Enteral feeding-Safety Precautions, dated 11/18, the P&P indicated, . 1. All personnel responsible for preparing, storing and administering enteral nutrition formulas will be trained, qualified and competent in his or her responsibilities 2. The facility will remain current in and follow accepted best practices in enteral nutrition . Review of professional reference, www.abbottnutrition.com dated, 2023, the professional reference indicated, . Instruction for Use: . Shake well prior to opening . Failure to follow the Instruction for Use Increases the potential for microbial contamination and may reduce hangtime . Turn container upside down and SHAKE VIGOROUSLY, using twisting motion for at least 10 seconds . 2. During a concurrent observation and interview on 7/12/23, at 8:10 a.m., in station 2 hallway, LVN 6 prepared Resident 22's medications and clicked (checked as given) each medications in the eMAR as she popped each medications in a small medication cup. LVN 6 administered the medications to Resident 22. LVN 6 stated she had always clicked and saved in the eMAR after she popped each medication from the bubble pack to make sure she has all the medications. LVN 6 stated she did not know it was wrong to click prior to administering medications. During an interview on 7/14/23, at 5:30 p.m., with the Administrator (ADM), the ADM stated the nurse should have administered the medication to the resident before documenting in the eMAR. During a review of facility's P&P titled, Documentation of Medication Administration, dated 4/07, the P&P indicated, . The facility shall maintain a medication administration record to document all medications administered . 2. Administration of medication must be documented immediately after (never before) it is given . 3. During a concurrent observation and interview on 7/11/23, at 8:30 a.m., in Station 2 (two) hallway outside of room [ROOM NUMBER], LVN 11 prepared Resident 47's medication which included Carvedilol (used to treat high blood pressure) Oral Tablet to be given with food. LVN 11 administered medication to Resident 47 with water and did not give food as indicated in the medication direction. LVN 11 reviewed Resident 47's medication direction after she administered medication. LVN 11 stated, she should have given food to Resident 47 when she administered the medication according to the direction. LVN 11 stated the medication could irritate Resident 47's stomach and cause discomfort. During a review of Resident 47's admission Record, dated 7/12/23, the admission record indicated, Resident 47 was admitted to the facility on [DATE], with diagnoses which included hypertension (high blood pressure), muscle weakness and pain in right hip. During a review of Resident 47's eMAR, dated 7/1/23-7/31/23, the eMAR indicated, . Carvedilol Oral Tablet 3.125 MG . Give with food . During an interview on 7/13/23, at 2:48 p.m., with LVN 5, LVN 5 stated it was important to follow the direction when administering medications to residents. LVN 5 stated when a medication direction was to be given with food, the medication must be given with food like crackers or apple sauce. LVN 5 stated it was done to prevent the resident from having an upset stomach. Resident 47 should have been given food when he was given the medication. During an interview on 7/14/23, at 2:05 p.m., with the DON, the DON stated the nurse should have given Resident 47 some food with his medication. The DON stated the nurse should have followed the direction of the medication. According to Lexicomp, a nationally recognized drug reference, the use of carvedilol may cause . Feeling Dizzy, tired and weak . Administer carvedilol immediate-release tablets with food to decrease the risk of orthostatic hypotension [low blood pressure that happens when standing after sitting or lying down] . Administer carvedilol phosphate extended-release capsules with food; administration with food has been shown to increase the bioavailability of the extended-release capsules . 4. During an observation on 7/10/23, at 9:42 a.m., in Resident 28's room, Resident 28 was not in her room. There was a 30 ml medicine cup half-filled with brown liquid on top of the bedside table. The medication cup was available and accessible to other residents to consume. During an interview on 7/10/23, at 9:43 a.m., with Certified Nursing Assistant (CNA) 3, CNA 3 stated she was the CNA for Resident 28. CNA 3 stated the medicine cup with the brownish liquid was for Resident 28. CNA 3 stated the nurse had left the medicine cup for Resident 28 to drink. CNA 3 stated Resident 28 did not drink it and left it on top of her bedside table. During a concurrent observation and interview on 7/10/23, at 9:50 a.m., with LVN 1, LVN 1 stated the medication cup with the brown liquid was a protein supplement for Resident 28. LVN 1 stated she left the medication cup in Resident 28's bedside table. LVN 1 stated, she should not have left it unattended. LVN 1 stated the protein supplement was prescribed to Resident 28. LVN 1 stated, leaving medicine cup on the bedside made it accessible for other residents to grab it (medicine cup with protein supplement) and drink it. LVN 1 stated if consumed by other residents, it could potentially cause allergic reactions. LVN 1 stated Resident 28 did not drink the supplement as prescribed by the doctor. During a review of Resident 28's, admission Record, dated 7/12/23, the admission Record indicated, Resident 28 was admitted to the facility on [DATE], with diagnoses which included hemiplegia and hemiparesis, End Stage Renal Disease (kidneys are no longer able to work at a level needed for day-to-day), and anemia (blood does not have enough healthy red blood). During an interview on 7/13/23, at 10:15 a.m., with LVN 2, LVN 2 stated prescribed medications including protein supplements were not to be left in residents room unattended. LVN 2 stated other residents could go in the room and drink the supplement which could potentially cause an untoward reaction to the resident. During a concurrent observation and interview on 7/10/23, at 9:45 a.m., with DON, the DON stated the nurse should not have left it at bedside because other residents could go in the room and drink the liquid protein which could potentially make them sick. DON stated the nurse should have made sure Resident 28 drank the protein supplement and not left it on top of Resident 28's bedside table. During a review of facility's P&P titled, General Dose Preparation and Medication Administration, dated 1/1/13, the P&P indicated, . Facility staff should not leave medications or chemicals unattended .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure drugs and biologicals were labeled in accordanc...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure drugs and biologicals were labeled in accordance with currently accepted professional principles when: 1. One Fluticasone Prop 50mcg (microgram -a unit of measure) spray (medication used to treat allergy) was opened with no label of used-by date or open date and another bottle of Fluticasone was expired. This failure had the potential to decrease the medication potency that could compromise the therapeutic effectiveness when used by Resident 138 and Resident 69. 2. Resident 81's Ipratropium/Albuterol (medication used to prevent and treat difficulty breathing, wheezing, shortness of breath) medication was expired. This failure had the potential to decrease the medication potency that could compromise the therapeutic effectiveness when used by Resident 81. 3. Resident 22's Insulin Lispro (medication used to treat diabetes[high blood sugar]) was opened with no indication of used-by date or when the insulin was opened. This failure had the potential for Resident 22 to not receive the full therapeutic effect of the medication which could lead to lower or higher blood sugar results which could lead to more serious medical complications. Findings: 1. During a concurrent observation and interview on 7/14/23, at 9:06 a.m., in Station 2, there was a medication cart (cart 4). The medication cart contained Fluticasone with no opened date or used by date and another bottle of Fluticasone had an expiration date of 6/1/23. LVN 7 stated the nurse who opened Resident 138's Fluticasone should have labeled it with the open date. LVN 7 stated, the fluticasone was good for 30 days after it was opened. LVN 7 stated the other bottle of Fluticasone was expired. LVN 8 stated the expired bottle of Fluticasone should have been discarded and not kept in the medication cart available for use to Resident 69. LVN 8 stated administering the medications (Fluticasone) to Residents' 138 and 69 would not have been effective. LVN 7 stated the medications had already lost its potency when used after it's used-by date. During a review of Resident 138's clinical record titled, admission Record, (AR -document containing resident personal information) dated 7/14/23, the AR indicated, Resident 138 was admitted to the facility on [DATE] with diagnoses which included . Hemiplegia and Hemiparesis[weakness to one side of the body] and hypertension [high blood pressure]) . During a review of Resident 138's Order Summary Report, dated 7/14/23, the Order Summary Report indicated, . Fluticasone Propionate Suspension 50 MCG [microgram-unit of measurement]/ACT [actuation] 1 spray in each nostril every 24 hours as needed for Allergies . During a review of Resident 69's AR, dated 7/14/23, the AR, indicated, Resident 69 was admitted to the facility on [DATE] with diagnoses which included . Rhabdomyolysis [breakdown of muscle tissue] and Hemiplegia and Hemiparesis . During a review of Resident 69's Order Summary Report, dated 7/14/23, the Order Summary Report indicated, . Fluticasone Propionate Nasal Suspension 50MCG/ACT . 1 [one] spray in both nostrils two times a day . During an interview on 7/14/23, at 2:05 p.m., with the Director of Nursing (DON), the DON stated medications should have been labeled once it was opened to ensure potency of medications. DON stated administering an expired medication to a resident may cause side effects and complications. DON stated the expired and unlabeled medications should not have been stored in the medication cart to avoid administering the medications to Resident 138 and Resident 69. 2. During a concurrent observation and interview on 7/14/23, at 9:10 a.m., in Station 2, there was a medication cart (cart 4). The medication cart contained Ipratropium-Albuterol 0.5-3MG (milligram-unit of measurement)/3AMPUL (ampule-small sealed single dose vial) with an opened date of 6/28/23. LVN 7 stated the box of medication (ipratropium-albuterol) was only good for 14 days after it was opened, according to manufacturer's guideline. LVN 7 stated the medication should have been discarded and not stored in the medication cart. LVN 7 stated the expired medication could be administered to Resident 81 which could result in Resident 81 experiencing side effect of the medication. During a review of Resident 81's AR, dated 7/14/23, the AR indicated, Resident 81 was admitted to the facility on [DATE], with diagnoses which included . mild intermittent asthma [airway becomes swollen and narrow making it difficult to breath] and muscle weakness . During a review of Resident 81's Order Summary Report, dated 7/14/23, the Order Summary Report indicated, . Ipratropium-Albuterol Solution 0.5MG/3ML 3ml inhale orally every 6 [six] hours as needed for SOB [shortness of breath] or Wheezing [high pitched whistling sound made while breathing] . During an interview on 7/14/23, at 2:04 p.m., with the DON, the DON stated Resident 81's ipratropium-albuterol medication should not have been stored in the medication cart to avoid administering the medication to Resident 81. DON stated the medication was only good for 14 days after the foil pouch was opened. DON stated the medication foil pouch was opened 6/28/23 and it was past the 14 days. DON stated the medication should have been pulled out of the medication cart. 3. During a concurrent observation and interview on 7/14/23, at 9:13 a.m., in Station 2, there was a medication cart (cart 4). The medication cart contained Insulin Lispro K 100UNIT/ML with no opened date or used by date. LVN 7 stated the insulin should have been labeled with open date when the medication was opened. LVN 7 stated, the medication should have been discarded and not stored in the medication cart. LVN 7 stated, being stored in the medication cart made it (insulin) available for use (for residents). LVN 7 stated, she did not know if it was expired because there was no opened by date. During a review of Resident 22's AR, dated 7/14/23, the AR indicated, Resident 81 was admitted to the facility on [DATE] with diagnoses which included . Diabetes Mellitus [high blood sugar] . During a review of Resident 22's Order Summary Report, dated 7/14/23, the Order Summary Report indicated, . Insulin Lispro [1 Unit Dial] Subcutaneous [under the skin] Solution Pen-injector 100 UNIT/ML . During an interview on 7/14/23, at 2:10 p.m., with DON, the DON stated Resident 22's insulin was supposed to be labeled when it was first used and the used-by date to avoid giving the medication past it used-by date. DON stated expired medications were not to be stored in the medication cart to avoid administering to residents. During an interview on 7/14/23, at 5:25 p.m., with the Administrator (ADM), the ADM stated the licensed nursing staff were responsible in making sure medications were labeled with the open date and used-by date, and expired medications to be discarded. ADM stated the expired medications and medications with no labels should have been pulled out of the medication cart to avoid use to residents. During a review of facility's policy and procedure (P&P) titled, Storage and Expirations of Medications, Biologicals, Syringes and Needles, dated, 1/1/13, the P&P indicated, . 4. Facility should ensure that medications and biologicals: 4.1 Have an Expiration Date on the label; 4.2 Have not been retained longer than recommended by manufacturer or supplier guidelines . 5. Once any medication or biological package is opened, Facility should follow manufacturer/supplier guidelines with respect to expiration dates for opened medications. Facility should record the date opened on the medication container when the medication has a shortened expiration date once opened .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Garbage Disposal (Tag F0814)

Could have caused harm · This affected multiple residents

Based on observation, interview and record review, the facility failed to contain garbage and refuse (nonhazardous solid waste) properly for three out of four dumpsters when the dumpster lids were not...

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Based on observation, interview and record review, the facility failed to contain garbage and refuse (nonhazardous solid waste) properly for three out of four dumpsters when the dumpster lids were not have securely closed lids. This failure had the potential to attract rodents, insects and flies and spread infection which placed residents at risk for foodborne illness. Findings: During a concurrent observation and interview on 7/10/23 at 1:58 p.m. with Certified Dietary Manager (CDM), in the back parking lot of the facility, there were four dumpsters. One dumpster had a lid which was fully open. A second dumpster had a lid that was propped open due to trash piled up underneath the lid. A third dumpster had two lids that were ill-fitting which created a gap between the lids. CDM stated, the lids to the three dumpsters were not closed securely. CDM stated staff were to keep the lids completely closed after opening. CDM stated, bugs and rodents could have entered the dumpsters with the lids open. During a concurrent observation and interview on 7/13/23 at 9:00 a.m. with Maintenance Director (MD), in the back parking lot of the facility, there were four dumpsters. One of the dumpsters had a gap between the two lids due to ill-fitting lids. MD stated, the gap created between the two lids was approximately 6 inches in width at the top and then tapered down towards the bottom. MD stated, the gap allowed cats, rats and pests to get in and eat in the dumpsters. MD stated, It was everyone's responsibilities to keep the lids closed when the dumpsters got full and overflowed. During an interview on 7/14/23 at 5:18 p.m. with Director of Nursing (DON), DON stated, the lids to the dumpsters should have been kept closed and fitted properly. DON stated, bugs or pests could have gotten inside the dumpsters which was in close proximity to the building. During a review of the facility's policy and procedure (P&P) titled, Food-Related Garbage and Refuse Disposal, dated 10/17, the P&P indicated, . All food waste shall be kept in containers . All garbage and refuse containers are provided with tight-fitting lids or covers and must be kept covered when stored or not in continuous use . Garbage and refuse containing food wastes will be stored in a manner that is inaccessible to pests . Outside dumpsters provided by garbage pickup services will be kept closed and free of surrounding litter . During a review of the professional reference titled, USFDA [United States Food and Drug Administration] Food Code, dated 2022, the USFDA Food Code indicated, . Section 5-501.113 . Receptacles and waste handling units for refuse, recyclables, and returnables shall be kept covered . With tight-fitting lids or doors if kept outside the food establishment .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. During a review of Resident 26's AR, the AR indicated, Resident 26 was admitted to the facility on [DATE]. Resident 26's diag...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. During a review of Resident 26's AR, the AR indicated, Resident 26 was admitted to the facility on [DATE]. Resident 26's diagnoses included . UNSPECIFIED DEMENTIA (condition of progressive loss of memory, language and other thinking abilities) . HEMIPLEGIA AND HEMIPARESIS FOLLOWING UNSPECIFIED CEREBROVASCULAR DISEASE AFFECTING LEFT NON-DOMINANT SIDE (weakness and paralysis to the left side of the body after blood flow stopped in a part of the brain) . MUSCLE WEAKNESS (decreased strength in muscles) . DYSPHAGIA (problems using the mouth to control food and liquids) . During a concurrent interview and record review on 7/12/23 at 10:15 a.m., Resident 26's POLST form was reviewed. MRD/LVN stated, Resident 26's POLST form was missing the Discussed With selection, the Advance Directive selective and the Relationship of the individual who signed the POLST in Section D and the back side of the POLST form was left blank. MRD/LVN stated, all sections of the front and back of the POLST form should have been completely filled out. MRD/LVN stated, the POLST form should have been accurately filled out to ensure the resident's end-of-life wishes were carried out. During an interview on 7/14/23 at 5:22 p.m. with the DON, the DON stated, a POLST form should have been completely and accurately filled out to know the resident's code status in the event of an emergency. 7. During a review of Resident 32's AR, the AR indicated, Resident 32 was admitted to the facility on [DATE]. Resident 32's diagnoses included . ALZHEIMER'S DISEASE, UNSPECIFIED (progressive disease that impairs memory and mental functions) . DYSPHAGIA . ESSENTIAL (PRIMARY) HYPERTENSION (high blood pressure with no identifiable cause) . ADULT FAILURE TO THRIVE (decline in adults with less appetite, weight loss and less activity) . During a concurrent interview and record review on 7/12/23 at 10:15 a.m., Resident 32's POLST form was reviewed. MRD/LVN stated, Resident 32's POLST form was blank on the back side of the POLST form. MRD/LVN stated, all sections of the front and back of the POLST form should have been completely filled out. MRD/LVN stated, the POLST form should have been accurately filled out to ensure the resident's end-of-life wishes were carried out. During an interview on 7/14/23 at 5:22 p.m. with DON, DON stated, a POLST form should have been completely and accurately filled out to know the resident's code status in the event of an emergency. 8. During a review of Resident 73's AR, the AR indicated, Resident 73 was admitted to the facility on [DATE]. Resident 73's diagnoses included ENCOUNTER FOR PALLIATIVE CARE (specialized medical care for those with a serious illness) . ANEMIA, UNSPECIFIED (blood doesn't have enough healthy red blood cells) . HYPERLIPIDEMIA, UNSPECIFIED (high concentration of fats in the blood) . ESSENTIAL (PRIMARY) HYPERTENSION . During a concurrent interview and record review on 7/12/23 at 10:15 a.m., Resident 73's POLST form was reviewed. MRD/LVN stated, Resident 73's POLST form was missing the Discussed With selection, the Advance Directive selective and the Relationship of the individual who signed the POLST in Section D and the back side of the POLST form was left blank. MRD/LVN stated, all sections of the front and back of the POLST form should have been completely filled out. MRD/LVN stated, the POLST form should have been accurately filled out to ensure the resident's end-of-life wishes were carried out. During an interview on 7/14/23 at 5:22 p.m. with Director of Nursing (DON), DON stated, a POLST form should have been completely and accurately filled out to know the resident's code status in the event of an emergency. During a review of the facility's policy and procedure (P&P) titled Do Not Resuscitate Order, dated March 2021, the P&P indicated, . Our facility will not use cardiopulmonary resuscitation and related emergency measure to maintain life functions on a resident when there is a Do Not Resuscitate Order in effect . A Do Not Resuscitate (DNR) order form must be completed and signed by the attending physician and resident (or resident's legal surrogate .) and placed in the front of the resident's medical record . In addition to the advance directive and DNR order form, state-specific forms may be used to specify whether to administer CPR in case of a medical emergency. State-specific forms include . Physician Orders for Life-Sustaining Treatment (POLST) . During a professional reference review retrieved from National Institutes of Health (NIH- a United States government agency that supports and conducts medical research) https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5023617/, dated 10/31/16, . POLST is a . document, with the goal of translating a discussion between a patient and/or his/her surrogate decision-maker and a physician into a medical order set . POLST can help reduce unwanted hospitalizations and honor a patient's end-of-life wishes . POLST forms are binding medical orders . An order as important as POLST should have a carefully documented informed consent process . Based on interview and record review, the facility failed to ensure medical records were complete, accurately documented in accordance with accepted professional standards of practice for eight of 38 residents (Residents 22, 26, 29, 32, 55, 59, 66 and 73) when: Residents 22, 26, 29, 32, 55, 59, 66 and 73's Physician Order for Life Sustaining Treatment (POLST- a document indicating wishes for end-of-life care) were incomplete in the residents medical record. This failure had the potential risk for Residents' 22, 26, 29, 32, 55, 56, 59, 66 and 73's end-of-life care decisions to not be followed in case of an emergency. Findings: 1. During a review of Resident 22's admission Record (AR), undated, the AR indicated, Resident 22 was admitted to the facility on [DATE] with diagnoses which included encounter for palliative care (specialized care for people with a serious illness), chronic obstructive pulmonary disease (group of diseases which causes blocked airflow and difficulty breathing), hemiplegia (paralysis on one side of the body) and hemiparesis (muscle weakness) following cerebral infarction (stroke- disrupted blood flow to the brain ), dysphagia (difficulty swallowing) following cerebral infarction, and protein-calorie malnutrition (low protein intake causing poor nutrition). During a concurrent interview and record review on 7/12/23, at 9:26 a.m., Resident 22's POLST form, dated 6/27/23 was reviewed. Licensed Vocational Nurse (LVN) 6 stated, Resident 22's POLST form Section D which indicated if the resident had an advance directive was incomplete. LVN 6 stated POLST forms needed to be accurate and complete to reflect a resident's wishes for treatment if they were to stop breathing. During a concurrent interview and record review on 7/12/23, at 9:38 a.m., Residents 22's POLST form was reviewed. The Medical Records Director (MRD/LVN)stated the POLST was not complete because it did not indicate if Resident 22 had an advance directive. The MRD stated the POLST needed to be accurate to ensure the resident's decision for emergency care and end-of-life treatment was respected. During an interview on 7/14/23, at 1:46 p.m., with the Director of Nursing (DON), the DON stated POLST forms need to be completed as soon as possible to ensure a resident's care decisions were followed in case of an emergency. The DON stated the nurses were responsible to make sure the form was complete and filled out as soon as possible after admission. 2. During a review of Resident 29's AR, undated, the AR indicated, Resident 29 was admitted to the facility on [DATE], with diagnoses which included acute kidney failure (kidneys stop working and not able to remove waste from blood), neuropathy (disorder affecting peripheral nerves) and hypertension (high blood pressure). During a concurrent interview and record review on 7/12/23, at 9:26 a.m., Resident 29's POLST form, dated 11/24/20, was reviewed. LVN 6 stated, Resident 29's POLST form Section D which indicated if the resident had an advance directive or who the POLST information was discussed with were incomplete. LVN 6 stated POLST forms needed to be accurate and complete to reflect a resident's wishes for treatment if they were to stop breathing. During a concurrent interview and record review on 7/12/23 at 9:38 a.m., Residents 29's POLST form was reviewed. The MRD/LVN stated the POLST was not complete because it did not indicate who the POLST was discussed with or if Resident 29 had an advance directive. The MRD stated the POLST form needed to be accurate to ensure the resident's decisions for emergency care and end-of-life treatment was respected. During an interview on 7/14/23, at 1:46 p.m., with the DON, the DON stated POLST forms need to be completed as soon as possible to ensure a resident's care decisions were followed in case of an emergency. The DON stated the nurses were responsible to make sure the form was complete and filled out as soon as possible after admission. 3. During a review of Resident 55's AR, undated, the AR indicated Resident 55 was admitted to the facility on [DATE], with diagnoses which included hypertensive chronic kidney disease (damage to the kidneys from high blood pressure), type 2 diabetes mellitus (affects how the body uses sugar), end stage renal disease (permanent chronic kidney disease) and dependence on dialysis (procedure to remove waste from blood). During a concurrent interview and record review on 7/12/23, at 9:26 a.m., Resident 55's POLST form, dated 2/11/21, was reviewed. LVN 6 stated, Resident 55's POLST form Section D which indicated if the resident had an advance directive or who the POLST information was discussed with were incomplete. LVN 6 stated POLST forms needed to be accurate and complete to reflect a resident's wishes for treatment if they were to stop breathing. During a concurrent interview and record review on 7/12/23, at 9:38 a.m., Residents 55's POLST form was reviewed. The MRD/LVN stated the POLST was not complete because it did not indicate who the POLST was discussed with or if Resident 55 had an advance directive. The MRD stated the POLST form needed to be accurate to ensure the resident's decisions for emergency care and end-of-life treatment were respected. During an interview on 7/14/23, at 1:46 p.m., with the DON, the DON stated POLST forms need to be completed as soon as possible to ensure a resident's care decisions were followed in case of an emergency. The DON stated the nurses were responsible to make sure the form was complete and filled out as soon as possible after admission. 4. During a review of Resident 59's AR, undated, the AR indicated, Resident 59 was admitted to the facility on [DATE], with diagnoses which included acute respiratory failure with hypoxia (not enough oxygen in the body), heart failure (heart does not pump as well as it should), type 2 diabetes mellitus and cerebral infarction. During a concurrent interview and record review on 7/12/23, at 9:26 a.m., Resident 59's POLST form, dated 6/14/23, was reviewed. LVN 6 stated, Resident 59's POLST form Section D which indicated if the resident had an advance directive or who the POLST information was discussed with were incomplete. LVN 6 stated POLST forms needed to be accurate and complete to reflect a resident's wishes for treatment if they were to stop breathing. During an interview on 7/14/23, at 1:46 p.m., with the DON, the DON stated POLST forms need to be completed as soon as possible to ensure a resident's care decisions were followed in case of an emergency. The DON stated the nurses were responsible to make sure the form was complete and filled out as soon as possible after admission. 5. During a review of Resident 66's admission Record (AR), dated 7/13/23, the AR indicated, Resident 66 was admitted to the facility on [DATE], with diagnoses which included traumatic subdural hemorrhage (blood collects between the skull and the brain), chronic ulcer of other part of right foot (open sores that will not heal), type 2 diabetes mellitus (affects how the body uses sugar), acquired absence of right and left leg below the knee (removal of the legs below the knees) and hypertension (high blood pressure). During a concurrent interview and record review on 7/12/23, at 9:26 a.m., Resident 66's POLST form, dated 9/19/22, was reviewed. LVN 6 stated, Resident 66's POLST form Section D which indicated if the resident had an advance directive or who the POLST information was discussed with were incomplete. LVN 6 stated POLST forms needed to be accurate and complete to reflect a resident's wishes for treatment if they were to stop breathing. During a concurrent interview and record review on 7/12/23, at 9:38 a.m., Residents 66's POLST form was reviewed. The MRD/LVN stated the POLST was not complete because it did not indicate who the POLST was discussed with or if Resident 66 had an advance directive. The MRD/LVN stated the POLST form needed to be accurate to ensure the resident's decisions for emergency care and end-of-life treatment were respected. During an interview on 7/14/23, at 1:46 p.m., with the DON, the DON stated POLST forms need to be completed as soon as possible to ensure a resident's care decisions were followed in case of an emergency. The DON stated the nurses were responsible to make sure the form was complete and filled out as soon as possible after admission.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and co...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program to provide a safe, sanitary, and comfortable environment to help prevent infections for three of 12 sampled residents (Residents 4 and 22, and 33) when: 1. Resident 4's room entry did not have signage indicating he was on Enhanced Barrier Precautions (EBP- gown and glove use during high contact resident care activities, designed to reduce transmission MDROs [organisms resistant to multiple antibiotics]) or indicate what precautions and personal protective equipment (PPE-items worn to protect healthcare worker from body fluids and infectious diseases) were required. This failure had the potential to infect staff, residents and other visitors with Methicillin Resistant Staphylococcus Aureus (MRSA- a bacteria which is difficult to treat due to resistance to antibiotics) and spread it to others. 2. Resident 22's gastrostomy tube (G-tube -tube inserted through the abdominal wall to deliver liquid nutrition) enteral syringe (used to deliver water and medications through G-tube) was placed in a plastic bag hung at bedside with enteral formula (liquid nutrition mixture) in the tip of the syringe. This failure had to potential to expose Resident 22 to bacteria and cause gastrointestinal illness. 3. Registered Nurse (RN) failed to sanitize (disinfect) the blood pressure cuff (device used to measure the pressure of blood in the circulatory system) in between use for Resident 68 and Resident 33. This failure had the potential to result in cross contamination (bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect) and transmission of infection between residents. Findings: 1. During an observation on 7/10/23, at 9:20 a.m., room [ROOM NUMBER] had a cart with PPE next to the door There was no signage to indicate what precautions were to be taken to enter the room or care for either resident. During a review of Resident 4's admission Record (AR-a document with personal identifiable and medical information), undated, the AR indicated, Resident 4 was admitted to the facility on [DATE] with diagnoses which included encounter for palliative care (specialized care for people with a serious illness), chronic obstructive pulmonary disease (COPD-group of diseases which causes blocked airflow and difficulty breathing), and MRSA. During a review of Residents 4's Minimum Data Set (MDS- a resident assessment tool used to identify resident cognitive [thought process] and physical function) Assessment, dated 4/28/23, the MDS indicated Resident 4's Brief Interview of Mental status assessment (BIMS - assessment of cognitive status for memory and judgement on a scale of 1-15 with 15 being the highest score) was 4. Resident 4's cognition was assessed as severely impaired. During a review of Resident 4's Order Summary Report (OS), dated 7/13/23, the OS indicated, . Enhanced Barrier Precautions every shift for MRSA to lungs/urine . During a concurrent observation and interview on 7/10/23, at 10:04 a.m., in the hallway by Resident 4's room with Certified Nursing Assistant (CNA) 5, the PPE cart was next to the door. CNA 5 stated there should have been a sign at the entrance of Resident 4's room to indicate necessary precautions for working with the resident. CNA 5 stated she thought Resident 4 had an infection in his bowel and she wore a gown and gloves when providing him personal care. CNA 5 stated a sign by the door was important for staff and visitors to be alerted for Resident 4's requirement of special precautions during care. CNA 5 stated it was important to wear the required PPE to protect yourself and others from spreading germs. During an interview on 7/10/23, at 11:17 a.m., with CNA 8, CNA 8 stated signage was hung above the PPE carts next to the resident's door. CNA 8 stated Resident 4 had MRSA which was contagious (spread through direct and indirect contact) and signage next to the door alerted staff to wear a gown and gloves when providing personal care. CNA 8 stated, Resident 4 had MRSA in his urine and it could get on your clothes during care and spread MRSA to the other residents. During an interview on 7/14/23, at 8:45 a.m., with the Infection Preventionist (IP), the IP stated there was no signage on the door or above the PPE cart. The IP stated there had been no sign since Resident 4 had changed rooms 11 days ago. The IP stated Resident 4 was on EBP due to colonized (germs live in the body without causing illness) MRSA in the urine. The IP stated Resident 4 had a urinary catheter (tube placed in the body to drain and collect urine) and all staff performing catheter care needed to wear gloves, gown, eye protection and a mask. The IP stated it was important to have signage with the necessary precautions to take along with the PPE cart to alert staff on how to protect themselves and prevent the spread of MRSA to the other residents. During an interview on 7/14/23, at 10:05 a.m., with Licensed Vocational Nurse (LVN) 8, LVN 8 stated transmission-based precautions signage was important to have outside of a resident's room because it notified anyone entering the room what precautions to take and what PPE needed to be worn. LVN 8 stated she was not notified by the night shift nurse regarding Resident 4 being on EBP. LVN 8 stated, she realized Resident 4 required EBP when she saw the signage next to his door. LVN 8 stated having EBP helped prevent spreading MRSA to the other residents. During an interview on 7/14/23, at 4:06 p.m., with the Director of Nursing (DON), the DON stated Resident 4 was on EBP because he had MDRO. The DON stated Resident 4 required EBP for all care activities. The DON stated there should have been an EBP signage posted by the resident's door. The DON stated Resident 4's door did not have EBP signage posted prior to 7/10/23. The DON stated the staff and visitors would not know Resident 4 required special precautions which could cause a spread of infection to others. During a review of the facility's Policy and Procedure (P&P) titled, Isolation-Categories of Transmission-Based Precautions, dated 9/2022, the P&P indicated, . Transmission-based precautions are initiated when a resident develops signs and symptoms of a transmissible infection . has a laboratory confirmed infection . is at risk of transmitting the infection to other residents . transmission based precautions are additional measures that protect staff, visitors and other residents from becoming infected. These measures are determined by the specific pathogen and how it is spread from person to person . when a resident is placed on transmission-based precautions, appropriate notification is placed on the room entrance door and on the front of the chart so that personnel and visitors are aware of the need for and the type of precaution . The signage informs the staff of the type of CDC precaution(s), instructions for the use of PPE, and/or instructions to see a nurse before entering the room . contact precautions are implemented for residents known or suspected to be infected with microorganisms that can be transmitted by direct contact with the resident or indirect contact with environmental surfaces or resident-care items in the resident's environment . these strategies may differ on the prevalence 4 incidence of the MDRO in the facility . additional usage of PPE (enhanced barrier precautions) may be used for residents who do not meet criteria for contact precautions but are infected or colonized with MDROs . During a professional reference review, retrieved from https://www.cdc.gov/hai/pdfs/containment/PPE-Nursing-Homes-H.pdf titled, Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs), dated 7/12/22, the reference indicated, . Multidrug-resistant organism (MDRO) transmission is common in skilled nursing facilities, contributing to substantial resident morbidity and mortality . Enhanced Barrier Precautions (EBP) are an infection control intervention designed to reduce transmission of resistant organisms that employs tarted gown and glove use during high contact resident care activities . EBP may be indicated (when Contact Precautions do not otherwise apply) for residents with any of the following: Wounds or indwelling medical devices . Infection or colonization with an MRDO . Enhanced Barrier Precautions expand the use of PPE and refer to the use of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDROs to staff hands and clothing . Post clear signage on the door or wall outside of the resident room indicating the type of Precautions and required PPE 2. During an observation on 7/12/23, at 9:58 a.m., Resident 22 was lying in bed. Resident 22's was receiving enteral formula through his G-tube via pump. Resident 22 had a clear plastic bag with an enteral syringe in it hanging on the pump pole. The syringe had enteral formula in the tip and was placed in a wet and soiled plastic bag. During a review of Resident 22's AR, undated, the AR indicated, Resident 22 was admitted to the facility on [DATE] with diagnoses which included, encounter for palliative care, COPD, hemiplegia (paralysis on one side of the body) and hemiparesis (muscle weakness) following cerebral infarction (stroke-caused by disrupted blood flow to the brain), dysphagia (difficulty swallowing) following cerebral infarction, and protein-calorie malnutrition (lack of sufficient nutrients in the body). During a review of Residents 22's MDS Assessment, dated 7/5/23, indicated a BIMS of 0 indicating Resident 22's cognition was severely impaired. During a concurrent observation and interview on 7/12/23, at 10:22 a.m., in Resident 22's room, there was a plastic bag with the syringe in it hanging on the enteral pump pole. LVN 6 stated she had difficulty with the pump because it was beeping. LVN 6 stated the MRD/LVN had come in to help troubleshoot the pump. LVN 6 stated the MRD/LVN had aspirated for residual (use of enteral syringe to assess the formula tolerance) and placed the syringe back in the bag without rinsing it. LVN 6 stated the syringe should have been rinsed clear and dried prior to placing it in the plastic bag due to the risk of contamination. During a review of Resident 22's OS dated 7/2023, the OS indicated, . Enteral Feed Order every shift [brand name of formula] 1.5 cal [calorie] administer continuous via pump . During an interview on 7/13/23, at 10:45 a.m., with the MRD, the MRD/LVN stated she was able to see formula in the tip of the syringe in the plastic bag. The MRD/LVN stated she had used the syringe to aspirate for enteral formula to assess if G-tube was blocked, causing the pump to beep. The MRD/LVN stated there was no residual withdrawn so she placed the syringe back into the bag. The MRD/LVN stated formula left in the syringe could have cause Resident 22 to become ill with a bacterial infection. The MRD/LVN stated the syringe was not clean when she placed it back in the bag. The MRD/LVN stated she should have rinsed the syringe. During an interview on 7/14/23, at 4:52 p.m., with the DON, the DON stated Resident 22's syringe was dirty in the plastic bag. The DON stated, the bacteria can grow fast . should not leave it [syringe] in there [the plastic bag] . if the syringe is not changed, [it could cause] stomach issues, if someone sees it they should change it at the same time. During a review of the facility's P&P titled, Enteral Feedings-Safety Precautions, dated 11/2018, the P&P indicated, . ensure the safe administration of enteral nutrition . All personnel responsible for preparing, storing and administering enteral nutrition formulas will be trained, qualified and competent . Preventing contamination . Maintain strict aseptic technique at all times when working with enteral nutrition systems and formulas . Use only sterile or purified water for formula constitution, medication dilution, and flushes before and after medication administration . use only enteral tubing, syringes and devices . check gastric residual volume as ordered . During a professional reference review, retrieved from https://www.nutritioncare.org/uploadedFiles/01Site_Directory/Guidelines_and_Clinical_Resources/EN_Pathway/Boullata_et_al-2016Journal_of_Parenteral_and_Enteral_Nutrition.pdf titled ASPEN Safe Practices for Enteral Nutrition Therapy, dated January 2017, the reference indicated, . Reduce potential for touch contamination of EN-related equipment . keep all equipment, including syringes and containers for flush and medication administration, as clean and dry as possible. Store clean equipment away from potential sources of contamination . 3. During a concurrent observation and interview on 7/11/23, at 7:30 a.m., in the hallway by Resident 68 and Resident 33's room, the RN was passing medications. The RN checked Resident 68's blood pressure using an arm cuff and did not sanitize the blood pressure cuff. The RN walked to Resident 33's (roommate) bedside and placed the used, unsanitized blood pressure cuff on Resident 33's arm. The RN walked out of Resident 68 and Resident 33's room and prepared medications. The RN stated she did not sanitize the blood pressure cuff after she used it on Resident 68. RN stated she should have sanitized the blood pressure cuff after each use and before using the blood pressure cuff on another resident. RN stated it was an infection control issue and may cause cross contamination of infection. During a review of Resident 68's admission Record (AR- document containing resident personal information), dated 7/12/23, the AR indicated, Resident 68 was admitted to the facility on [DATE], with diagnoses that included . hypertension (high blood pressure) and heart failure . During a review of Resident 33's AR, dated 7/12/23, the AR indicated, Resident 33 was admitted to the facility on [DATE], with diagnoses which included, . Hypertension, Diabetes (high blood sugar level) and dementia [group of thinking and social symptoms that interferes with daily functioning] . During an interview on 7/13/23, at 2:20 p.m., with CNA 15, CNA 15 stated any equipments used on residents should have been sanitized after each use especially if it was used with multiple residents. CNA 15 stated the blood pressure cuff should have been sanitized after each resident use and before using on another resident. CNA 15 stated it was an infection control issue and may cause cross contamination. During an interview on 7/14/23, at 2:20 p.m., with the DON, the DON stated the blood pressure cuff should have been sanitized using the sanitizing wipes after every use on residents. The DON stated it was an infection control issue which could cause cross contamination. The DON stated, . We want to isolate an infection if there was one and not spread to the whole facility . During a review of facility's policy and procedure (P&P) titled, Cleaning and Disinfection of Resident-Care Items and Equipment undated, the P&P indicated, . Reusable items are cleaned and disinfected or sterilized between residents . Reusable resident care equipment is decontaminated and/or sterilized between residents . During a review of the professional reference, retrieved from https://www.cdc.gov/infectioncontrol/guidelines/disinfection/index.html, titled, Disinfection and Sterilization, Guideline for Disinfection and Sterilization in Healthcare Facilities dated 2008, the professional reference indicated, . Recommendation . Process noncritical patient-care devices using a disinfectant and the concentration of germicide . Disinfect noncritical medical devices (example blood pressure cuff) with EPA (U.S.Environmental Protection Agency) registered hospital disinfectant using the label's safety precautions and use directions . Ensure that, at a minimum, noncritical patient-care devices are disinfected when visibly soiled and on a regular basis (such as after use on each patient) .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interview and record review, the facility failed to ensure professional standards for food safety guidelines were followed when: 1. There was no air gap (a fixture that provides ...

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Based on observation, interview and record review, the facility failed to ensure professional standards for food safety guidelines were followed when: 1. There was no air gap (a fixture that provides back-flow prevention) underneath the food prep sink and the two-compartment sink. 2. Three silver-colored pitchers had grime and build up inside. 3.There were Saltine crackers and graham crackers past the use by date. 4. A package of hot dog buns and a package of sliced bread did not have labels identifying the open dates and use by dates. 5. A container of applesauce did not have the use by date. 6. The freezer temperature reading was 12 °F (degrees fahrenheit [scale of temperature]). These failures had the potential to result in foodborne illnesses (illness caused by consuming contaminated food) from the growth of microorganisms for the 80 residents eating food prepared in the facility's kitchen. Findings: 1. During a concurrent observation and interview on 7/10/23 at 9:11 a.m. in the kitchen, the two-compartment sink had no air gap with the piping be routed into the wall. The Certified Dietary Manager (CDM) stated, there was no air gap under the two-compartment sink and the piping went into the wall. During a concurrent observation and interview on 7/10/23 at 2:01 p.m. in the kitchen, there was no air gap under the food prep sink. The CDM stated, there was no air gap under the food prep sink and that the piping went into the wall. During an interview on 7/12/23 at 2:48 p.m. with the CDM, the CDM stated the importance of having air gaps under sinks was to prevent backflow and contamination from coming back into the sink. During an interview on 7/14/23 at 4:19 p.m. with the Registered Dietician (RD), the RD stated, kitchen sink should be kept clean (from backflow) and maintained working properly for clean food preparation. During an interview on 7/14/23 at 5:31 p.m. with Director of Nursing (DON), DON stated, it was important to maintain food preparation area (sinks) in clean condition since food prepared in a dirty area could negatively affected the residents. During a review of the professional reference titled, USFDA [United States Food and Drug Administration] Food Code, dated 2022, the USFDA Food Code indicated, . Section 5-402.11 . a direct connection may not exist between the sewage system and a drain originating from equipment in which food, portable equipment, or utensils are placed . 2. During a concurrent observation and interview on 7/10/23 at 9:02 a.m., in the kitchen, three silver-colored pitchers were on a bottom shelf and build up of grime was noted in all three pitchers. CDM stated, the three pitchers were used to serve tea. CDM stated, the inside of each pitcher felt like it contained sticky grime and could have been build up of hard water. During an interview on 7/12/23 at 2:49 p.m. with CDM, CDM stated, kitchen tools and equipment should have properly cleaned and maintained for use. During an interview on 7/14/23 at 4:19 p.m. with RD, RD stated, kitchen items (pitchers) should have been kept clean and sanitary for food preparation for residents. During an interview on 7/14/23 at 5:31 p.m. with Director of Nursing (DON), DON stated, it was important to maintain kitchen items and tools for food preparation in clean condition since food served in dirty items could negatively affected the residents. During a review of the contracted company's policy and procedure (P&P) titled, Equipment, dated 9/17, the P&P indicated, . All foodservice equipment will be clean, sanitary, and in proper working order . All food contact equipment will be cleaned and sanitized after every use . During a review of the professional reference titled, USFDA [United States Food and Drug Administration] Food Code, dated 2022, the USFDA Food Code indicated, . Section 4-601.11 . Equipment food-contact surfaces and utensils shall be clean to sight and touch . 3. During a concurrent observation and interview on 7/10/23 at 9:16 a.m., in the kitchen pantry, there were graham crackers in a bin with a handwritten label with USB 5/8/23. There were also saltine crackers in a bin with a handwritten label with USB 4-15-23. The [NAME] (CK) stated, one bin contained graham crackers with a label indicating to use by 5/8/23 and the other bin contained saltine crackers with a label indicating to use by 4/15/23. During an interview on 7/12/23 at 2:45 p.m. with CDM, CDM stated, both the saltine crackers and graham crackers were expired. CDM stated, staff should have adhered to expiration dates. During an interview on 7/14/23 at 5:31 p.m. with Director of Nursing (DON), DON stated, food (expired) served could negatively affect the residents. 4. During a concurrent observation and interview on 7/10/23 at 8:58 a.m. in the kitchen, a package of sliced bread and a package of hot dog buns did not have a label on either package. CK stated, there should have been a label on the bread package and the hot dog bun package with the date it was opened and the use by date. CDM stated, there should have been labels added to indicate when the items were opened and what the use by date was. During an interview on 7/12/23 at 2:45 p.m. with CDM, CDM stated, labels should have clearly contained a prepared date and a use by date so that policies were followed and staff could adhere to expiration dates. During a review of the contracted company's policy and procedure (P&P) titled, Receiving, dated 9/17, the P&P indicated, . All food items will be appropriately labeled and dated either through manufacturer packaging or staff notation . 5. During a concurrent observation and interview on 7/10/23 at 9:00 a.m. with CDM, in the kitchen, a container of applesauce was in a reusable plastic container in the 3-door fridge and had a label with the writing Applesauce 7/6/23. CDM stated, the label currently on the applesauce container indicated the date it was prepared but there should have been a use by date on the label. During an interview on 7/12/23 at 2:45 p.m. with CDM, CDM stated, labels should have clearly contained a prepared date and a use by date so that policies were followed and staff could adhere to expiration dates. During a review of the contracted company's policy and procedure (P&P) titled, Receiving, dated 9/17, the P&P indicated, . All food items will be appropriately labeled and dated either through manufacturer packaging or staff notation . During a review of the contracted company's policy and procedure (P&P) titled, Food Storage: Cold Foods, dated 4/18, the P&P indicated, . All Time/Temperature Control for Safety (TCS) foods, frozen and refrigerated, will be appropriately stored in accordance with guidelines of the FDA [Food and Drug Administration] Food Code . All foods will be stored wrapped or in covered containers, labeled and dated . 6. During a concurrent observation and interview on 7/10/23 at 9:04 a.m. in the kitchen, there was a two-door standing freezer which had condensation on the outside of the closed doors. The freezer door had a thermometer with a reading of 12 °F. CDM stated, the thermometer reading was 12 °F and the doors had been closed long enough to be cooled properly. During a concurrent observation and interview on 7/12/23 at 12:22 p.m., in the kitchen, there was a two-door standing freezer with a thermometer which read 12 °F. CDM stated, the freezer had been closed long enough to be adequately cooled. Director of Operations for Healthcare Services Group (DOHSG) stated, the thermometer reading was 12 °F and it should be zero degrees. During an interview on 7/12/23 at 2:47 p.m. with CDM, CDM stated, the freezer temperature should have been at 0°F or below to make sure food doesn't go bad, thaw and perish. During an interview on 7/14/23 at 4:19 p.m. with RD, RD stated, kitchen equipment should have been kept in proper working condition for food storage. During a review of the contracted company's policy and procedure (P&P) titled, Equipment, dated 9/17, the P&P indicated, . All foodservice equipment will be . in proper working order . During a review of the contracted company's policy and procedure (P&P) titled, Food Storage: Cold Foods, dated 4/18, the P&P indicated, . All Time/Temperature Control for Safety (TCS) foods, frozen and refrigerated, will be appropriately stored in accordance with guidelines of the FDA [Food and Drug Administration] Food Code .Freezer temperatures will be maintained at a temperature of 0°F or below .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Room Equipment (Tag F0908)

Could have caused harm · This affected most or all residents

Based on observation, interview and record review, the facility failed to maintain kitchen equipment in safe operating condition when the steamer machine in the kitchen was leaking and dripping liquid...

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Based on observation, interview and record review, the facility failed to maintain kitchen equipment in safe operating condition when the steamer machine in the kitchen was leaking and dripping liquid onto towels placed under the equipment. This failure had the potential to impact the ability of dietary staff to prepare food in a safe and sanitary manner which could affect the residents health. Findings: During a concurrent observation and interview on 7/10/23, at 9:03 a.m., in the kitchen, the steamer machine was leaking from the front bottom right and left corners onto two white towels which were lined with a brown substance. The Certified Dietary Manager (CDM) stated, the towels were placed under the steamer machine to catch the dripping water. During an interview on 7/12/23, at 2:49 p.m., with CDM, CDM stated, the steamer machine in the kitchen was dripping onto towels which caused the towels to be lined with a brown substance. CDM stated, kitchen equipment should have been kept functioning properly to facilitate food preparation for the residents. During an interview on 7/14/23, at 4:19 p.m., with the Registered Dietician (RD), the RD stated, kitchen equipment should have been maintained in clean, working order so it would not cause injuries to employees or residents since parts can break off into the food. RD stated, kitchen equipment should have been kept clean and working properly for sanitary purposes so residents could be served food prepared properly and safely. During an interview on 7/14/23, at 5:31 p.m., with the Director of Nursing (DON), the DON stated, maintaining kitchen equipment in safe, clean and working condition was important to ensure food was prepared safely. The DON stated food prepared in an unsanitary (using leaky equipment) manner could negatively affect the residents. During a review of the contracted company's policy and procedure (P&P) titled, Equipment, dated 9/17, the P&P indicated, . All foodservice equipment will be clean, sanitary, and in proper working order . All equipment will be routinely cleaned and maintained in accordance with manufacturer's directions and training materials . During a review of the professional reference titled, USFDA [United States Food and Drug Administration] Food Code, dated 2022, the USFDA Food Code indicated, . Section 5-501.11 . Proper maintenance of equipment to manufacturer specification helps ensure that it will continue to operate as designed. Failure to properly maintain equipment could lead to violations of the associated requirements of the Code that place the health of the consumer at risk .
Mar 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure residents received treatment and care in accordance with prof...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for one of three sampled residents (Resident 1) when on 2/24/23 Licensed Vocational Nurse (LVN) 2 did not follow physician orders to discontinue Hydrocodone-Acetaminophen (is a combination pain medication ), discontinue current diet, start pureed diet (foods have a soft, pudding-like consistency) and start Morphine Sulfate (prescribed for strong pain when other pain-relief medicines have been ineffective or cannot be used) for pain as ordered by the hospice (care for terminally ill person who's expected to have six months or less to live) physician. Resident 1 continued to receive the wrong medications and diet until 2/27/23. This failure had the potential for Resident 1 to experience swallowing difficulties with the diet not being followed as prescribed and placed Resident 1 at risk for pain to be uncontrolled. Findings: During a review of Resident 1's admission Record (a record which contains resident personal information), the admission Record indicated, Resident 1 was [AGE] years old and was admitted to the Skilled Nursing Facility (SNF) on 11/03/22 from the general acute care hospital (GACH) with diagnoses that included, encounter for Palliative Care (used to classify admissions or encounters for comfort care, end of life care, hospice care and terminal care for terminally ill patients), Vascular Dementia (describing problems with reasoning, planning, judgment, memory and other thought processes caused by brain damage from impaired blood flow to your brain), moderate, without behavioral disturbance, psychotic disturbance define, mood disturbance and anxiety (problems with reasoning, planning, judgment, memory and other thought processes caused by brain damage from impaired blood flow to your brain), and Gastro-esophageal reflux disease without esophagitis (swelling of the tissue in the muscular tube that connects your mouth and your stomach). During a review of Resident 1's Minimum Data Set (MDS) assessment (an evaluation used to identify resident care needs), dated 2/10/23, the MDS assessment indicated, Resident 1 was moderately impaired with a Brief Interview for Mental Status (BIMS, an evaluation of attention, orientation and memory recall), score of 9 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment). During review of Resident 1's Medication Administration Record (MAR), dated February 2023, the MAR indicated, .Start date 2/27/23 for Morphine Sulfate (concentrate) Oral solution 100mg/5ml Give 0.25 ml by mouth every 12 hours for Pain related to encounter for palliative care. Moderate to Severe Pain . The MAR indicated, a discontinued date of 2/27/23 for Hydrocodone-Acetaminophen oral tablet 5-325mg give 1 tablet by mouth two times a day for pain related to encounter for palliative care. The MAR indicated, that the order for Hydrocodone-Acetaminophen was given by nursing staff twice a day at 8 a.m., 4 p.m. on February 24, 25, 26 and once at 8 a.m. on February 27. During an interview on 3/1/23, at 8:55 a.m., with Certified Nursing Assistant (CNA), the CNA stated, she worked with Resident 1 all weekend and she did not observe a diet change indicated on her tray card or her meal tray. During a concurrent interview and record review, on 3/1/23, at 9:15 a.m., with the Registered Nurse (RN), Resident 1's orders were reviewed. RN stated, the Hospice Nurse wrote new orders 2/24/23 which were not transcribed (put into written or printed form) in the MAR until 2/27/23. RN stated, it is important to ensure orders are transcribed in order to communicate properly to incoming nursing staff, to provide correct dosage and to prevent medication errors for residents. During a concurrent interview and record review, on 3/1/23, at 10:41 a.m., with Dietary Director, Resident 1's diet order and communication form dated 2/27/23 were reviewed. Dietary Director indicated, the diet was changed on 2/27/23 as indicated on the written form provided to dietary. Dietary Director stated, when changes are received dietary will then place the diet order in the meal tracker software and print out a new meal slip. Dietary Director stated, if a supervisor is not available to input the new diet in meal tracker, staff have been instructed to write the new diet directly on the meal slip to ensure the appropriate diet is provided. Dietary Director indicated, it is important for residents to receive the correct diet because there is a possibility of choking. During a concurrent interview and record review on 3/1/23, at 12:25 p.m., with License Vocation Nurse (LVN 1), Resident 1's MAR dated February 2023was reviewed. The LVN 1 stated, orders were not followed as prescribed on 2/24/23 when the Hospice Nurse changed the physician orders for Resident 1 and it was not until 2/27/23 that orders were transcribed and recorded in the MAR. LVN 1 stated, it's important for nursing staff to process physician orders to ensure hospice patients remain comfortable and to prevent medication errors. LVN 1 stated, facility policy and procedures indicated, the nurse receiving the orders will input in the order in the electronic medication administration record and communicate with nursing and dietary staff as needed. During a concurrent interview and record review, on 3/1/23, at 12:55 p.m., with the Director of Nursing (DON), Resident 1's MAR dated February 2023 was reviewed. The DON stated, Resident 1's new hospice orders were not transcribed until 2/27/23. The DON stated the orders were written and dated by the Hospice Nurse on 2/24/23. DON stated LVN 2 failed to transcribe orders as provided by the Hospice Nurse on 2/24/23. The DON stated, the nurse failed to follow the facility standards and should have transcribed orders upon receipt or within their shift. During a review of Resident 1's Diet Order and communication form , dated 2/27/23, the DON validated the diet was not changed as indicated on the new Hospice order form dated 2/24/23. The DON validated new orders dated 2/24/23 were not transcribed until Monday 2/27/23 when the Hospice nurse notified the DON. DON stated, the importance of transcribing orders is to ensure medication errors do not occur, the plan of care is being followed and maintain the comfort of the resident. During an interview on 3/6/23, at 11:20 a.m., with Hospice Nurse, the Hospice Nurse stated, new orders were written on the [Hospice agency] Communication sheet/Telephone order on 2/24/23 and were reviewed with LVN 2. Hospice Nurse stated, the normal standards of practice was for the hospice agency nursing staff would review changes in orders with the [skilled nursing facility] charge nurse and order medication through the Hospice pharmacy for delivery. Hospice Nurse stated, the family of Resident 1 informed her the facility was not following orders over the weekend. The Hospice Nurse stated, she called the DON who confirmed orders had not been transcribed as written on 2/24/23. During an interview, on 3/7/23, at 10:12 a.m., with LVN 2, LVN 2 stated, new orders were written on 2/24/23 in the [Hospice Agency] Communication sheet/ telephone order form by the Hospice Nurse. LVN 2 stated, the Hospice Nurse then reviewed new orders with LVN 2 during his shift. LVN 2 stated, he did not transcribe the new orders on his shift, which failed to provide the medication and diet as prescribed. LVN 2 stated, his lack of transcribing orders caused a medication error and failed to provide the plan of care as prescribed for Resident 1. During a review of the facility's policy and procedure titled, Transcription of Orders, dated 06/01/21, the policy and procedure indicated, .A licensed nurse must verify accuracy and sign off orders . To communicate all practitioner orders to caregivers regarding patients care and treatment . During a review of the facility's policy and procedure titled, Interdepartmental Notification of Diet (including Changes and Reports), dated October 2017, the policy and procedure indicated, .A diet has been changed, the nurse supervisor shall ensure that the food and nutrition services department receives a written notice of the diet order . the food and nutrition services department will be notified verbally if the diet change or report occurs one hour or less before a scheduled meal, or if circumstances indicate that the written procedures will not be adequate to ensure service at the next meal .
Jun 2019 4 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents receives adequate supervision to prevent falls for...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents receives adequate supervision to prevent falls for one of three sampled residents (Resident 55) with known diagnosis of Alzheimer's disease (a decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities safely), when Resident 55 was left on the toilet in the shower room unsupervised. This failure resulted in Resident 55 falling while trying to stand off the toilet unsupervised, sustaining a right hip fracture (broken boke), subsequent hospitalization and surgery. Findings: During a review of the clinical record for Resident 55 titled, Progress Notes dated 5/17/19, at 3:02 p.m., indicated, Staff heard yelling and screaming in the hallway bathroom. Staff went to check and notice that door is closed and resident [55] was yelling inside. Staff pushed the door little hard to open it, because resident was sitting on the floor and back was by the door. Resident was unable to explain what happened. Resident was saying in Spanish they will kill me and it hurts. resident was unable to move her R lower extremity. Resident [55] was also not allowing the staff to touch her R leg. Staff straight [sic] her up on the floor with draw sheet .resident was crying in pain . resident has Hx [history] of falls . Resident is alert with confusion due to dementia [memory loss, word-finding difficulties, impaired judgment, and problems with day-to-day activities.] The facility transported Resident 55 by ambulance to the emergency room on 5/17/19, at 2:15 p.m. During a review of the clinical record for Resident 55, the document titled Resident Information (a document with personal identifiable and medical information) dated 5/17/19, indicated Resident 55 was admitted to the facility on [DATE] with diagnosis which included, history of falling, age related osteoporosis (medical condition in which the bones become brittle and fragile), muscle weakness, difficulty in walking and Alzheimer's disease. During a review of the clinical record for Resident 55, the document titled MDS (Minimum Data Set) Assessment (a resident assessment tool used to identify resident cognitive and physical function) dated 4/22/19, indicated the Brief Interview for Mental Status (BIMS -assessment of cognitive status for memory and judgment) score of 3 out of 15 which indicated Resident 55 had severe cognitive impairment. The functional mobility assessment indicated Resident 55 required two-person physical assistance for bed mobility, transfers, dressing, toilet use, and personal hygiene. During a review of the clinical record for Resident 55, the document titled Fall Risk Care Plan dated 10/24/18, indicated, Monitor [Resident 55] for and assist [with] toileting needs. Bed and wheelchair alram due to high risk of falls. During a review of Resident 55's clincal record the document titeld Physician Orders date 2/11/19, indicated, Pad Alam while in bed/chair d/t [due to] poor safety awareness . During a review of Resident 55's Fall Risk Assessment dated 10/23/19, indicated, 17.0 High Risk [for falls]. During an interview with Certified Nurse Assistant (CNA 3), on 6/4/19, at 12 p.m., she stated I was assigned to [Resident 55] on [5/17/19]. CNA 3 stated she had two student nursing assistants (NA) during her shift following her for a learning opportunity. CNA 3 stated Resident 55 asked her that she needed to use the toilet. CNA 3 stated the restroom in Resident 55's room was in use and she took Resident 55 to shower room in the hallway to use the toilet. CNA 3 stated she transferred Resident 55 from wheelchair to toilet with the help of the two student NA's. CNA 3 stated [Resident 55] requested privacy, so all three of us stepped out and shut the shower room door. CNA 3 stated she was standing by the shower door but did not have a visual of Resident 55. CNA 3 stated she left Resident 1 on the toilet unsupervised because she heard another resident's chair alarm going off down the hallway and went to help that resident leaving Resident 55 unsupervised on the toilet. CNA 3 stated while she was helping another resident down the hallway, she heard Resident 55 yelling, screaming and crying from the shower room. CNA 3 stated Resident 55 was unfamiliar with the shower room toilet because of her confused and was used to her bathroom. CNA 3 stated, I should have stayed with her to supervise her in the shower room. I should have sent the two NA's student to respond to the alarm. During an interview with Licensed Nurse (LN 3), on 6/4/19, at 12:50 p.m., she stated Resident 55 was totally dependent on staff for her transfer needs from one surface to another. LN 3 stated CNA 3 should have stayed in the shower room with Resident 55. LN 3 stated Resident 55 was to be monitored and supervised while using the toilet. LN 3 stated CNA 3 should have stayed in the shower room with Resident 55. During an interview with Director of Nursing (DON), on 6/4/19, at 1p.m., she stated Resident 55 had a history of falls, confusion and Alzheimer's disease. DON stated Resident 55 had a known history of falls prior to admission to facility. DON stated CNA 3 should have stayed with Resident 55 in the shower room to monitor and supervise her for safety and CNA 3 did not do that. During a concurrent interview with LN 4 and clinical record review, on 6/4/19, at 2:30 p.m., she stated Resident 55 needed extensive assistance with transfers from one surface to another. LN 4 stated Resident 55 uses briefs but at times will voice need to use toilet. LN 4 stated Resident 55 should have been monitored and supervised while in the shower room by CNA 3 because of the know prior history of falls. LN 4 reviewed Resident 55's fall care plan and stated Resident 1's care plan indicates Resident 55 required supervision during toilet use, which meant CNA 3 should have stayed in the shower room with Resident 55. LN 4 stated a resident with a known history of falls and confusion may try to get up unassisted because she did not have the ability to recognize that she was not safe as Resident 55 did which resulted in the fall and broken right hip. During an interview with the Rehabilitation Director (Rehab D), on 6/28/19, at 1:35 p.m., she stated Resident 55 had dementia and was incapable of having safety awareness. Rehab D stated Resident 55 needed physical assistance by CNAs to complete her transfer needs and care tasks and should have been supervised at all times. Rehab D stated CNA 3 should have not left Resident 55 alone in the bathroom. During a review of Hospital clinical records titled Order Requisition dated 5/17/19 indicated Resident was diagnosed with a CLOSED RIGHT HIP FRACTURE During a review of the hospital clinical record for Resident 1 titled Operative Report dated 5/18/19, indicated, Procedure performed, Right Hip Open Reduction Internal Fixation (ORIF- a type of surgery used to repair the broken bones) . Pre-Op Diagnosis, right hip intertrochanteric (upper part of the femur or thigh bone) fracture comminuted (reduced to minute particles or fragments). During a review of facility Policy and Procedure titled Falls Management dated 6/4/19 indicated, Patients will be assessed for fall risk as part of the nursing assessment process. Those determined to be at risk will receive appropriate interventions . monitoring to reduce risk and minimize injury. During a review of facility Policy and Procedure titled Falls: Prevention dated 6/4/19, indicated, All residents will be evaluated for falls risk through routine evaluations. Measures will be taken to reduce the risk of resident falls . Monitoring .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0802 (Tag F0802)

Could have caused harm · This affected multiple residents

Based on observation, interview and record review, the facility failed to ensure the food services staff had appropriate competencies and skills sets to effectively carry out the functions of food and...

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Based on observation, interview and record review, the facility failed to ensure the food services staff had appropriate competencies and skills sets to effectively carry out the functions of food and nutritional services in the kitchen when dietary staff were not accurately documenting freezer temperatures for two of four freezers. This failure had the potential for staff to place residents at risk of exposure to foodborne illnesses (food poisoning). Findings: During a concurrent observation of the freezer temperature log and interview with the Dietary Service Supervisor (DSS) in the kitchen, on 6/25/19, at 8:42 a.m., the Freezer Temperature log was posted on the wall and had documented temperatures ranging from 1 to 10 degree Fahrenheit (°F [unit of measure]). The freezer thermometer read - 1 °F. The Freezer temperature log indicated 1 °F. The DSS stated the temperatures on the freezer log did not contain a negative sign (a number is a negative if it is less than zero) to indicate a below zero freezing temperature to make sure food was frozen. The DSS stated the freezer temperature log did not accurately reflect the freezer temperature and without the correct freezing temperature the food could partially thaw and grow bacteria and residents could get sick if the food was eaten after partial thawing. During an observation with the DSS, on 6/26/19, at 9:43 a.m., the Freezer Temperature log indicated, CORRECTIVE ACTION OF TEMPERATURE > (over)[negative] 0 Fahrenheit (F). AM and PM Temperatures to be documented every day. The double door freezer in the dietary department had 18 of 25 sampled days that Freezer temperatures were inaccurately documented on the freezer log. The Refrigerator freezer had 25 of 25 sampled days the Freezer temperatures were inaccurately documented on the freezer log. During an interview with the DSS on 6/26/19, at 9:45 a.m., she stated she checked the freezer temperatures log daily and had not noticed the freezer temperatures were documented inaccurately. The DSS stated it was her responsibility to ensure food was stored in adequate and safe temperatures. DSS stated it was her responsibility to check the documentation of freezer temperature log daily. During an interview with Dietary Assistant (DA) 1, on 6/27/19, at 1:35 p.m., she stated if the temperatures on the freezer had been above zero the frozen foods in the freezer would be moved to another available freezer. DA 1 stated she knew to put a negative sign on the temperatures when it was below zero but she got distracted and did not accurately document the freezer temperatures. During an interview with the Registered Dietitian (RD), on 6/27/19, at 2:27 p.m., she stated it was her responsibility to ensure the freezer temperature logs were filled out correctly and she checked on them every month but missed checking the logs in June [2019]. The RD stated the residents could be at risk for Gastric Intestinal (GI -stomach and small intestines) outbreak if the freezer temperatures weren't below zero. During an interview with DA 3, on 6/27/19, at 3:14 p.m., she stated, The freezer temperatures were below zero but I forgot to put a negative sign on the numbers. I know I was wrong by not writing it right. DA 3 stated if the temperatures wasn't negative she would have called the DS to let her know. DA 3 stated she would have moved all the food to another freezer that was working within the temperature range. During an interview with [NAME] (C) 1, on 6/28/19, at 9:48 a.m., she stated she checked the freezer temperatures when she came to work at 4:45 a.m., C 1 stated she knew to put the negative sign on the temperature but sometimes she forgot and would just document a number. The facility policy and procedure titled, POLICY TITLE: 4.2 Refrigeration/Freezer Temperature Standards dated 7/1/98, indicated, . POLICY: Refrigerators and freezers operate within acceptable temperature range . PURPOSE: To ensure food held in refrigerated equipment is maintained at a safe temperature. PROCESS 1. The Director of Dinning Services/Director of Culinary Services or designee observes and records the temperatures of refrigerators and freezers on a daily basis using the Refrigerator/Freezer Temperature Log . 3. Acceptable ranges are: . 3.2 Freezers: -10 to 0 Fahrenheit .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review, the facility failed to ensure residents receiving Hemodialysis (procedure done by a trained professional to remove wastes and excess fluids from the...

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Based on observation, interview, and record review, the facility failed to ensure residents receiving Hemodialysis (procedure done by a trained professional to remove wastes and excess fluids from the body) services followed professional standards of practice and followed the facility's Hemodialysis policy and procedures for four of five sampled residents (Resident 3, 10, 34 and 59) when licensed nurses (LN) failed to conduct assessments and document the post (after) dialysis assessment on multiple dates. These failures had the potential for Resident 3, 10, 34 and 59 to experience unidentified post dialysis treatment complications like low blood pressure, excess fluid in the heart and/or lung and bleeding from the dialysis access point. These residents were at risk for the unidentified complications to go unreported to the resident's physician. Findings: During a concurrent observation and interview with Resident 59 on 6/25/19 at 3:20 p.m., Resident 59 sat on her bed with a dressing on her left forearm. Resident 59 stated the dressing on her left forearm was a fistula (a surgical connection made to provide access to an artery or vein for dialysis) used for dialysis. Resident 59 stated she received dialysis treatments every Monday [M], Wednesday [W], and Friday [F]. During a review of the clinical record for Resident 59, the Order Summary Report dated 6/19 indicated, Dialysis days M-W-F . Transport to: [Dialysis Center] . During an interview with the Medical Records (MR) staff, on 6/26/19, at 2:08 p.m., she reviewed Resident 59's clinical records titled, Hemodialysis Communication Record [assessment form] dated, 5/1/19, 5/4/19, 5/6/19, 5/8/19, 5/10/19, 5/13/19, 5/15/19, 5/17/19, 5/22/19, 5/24/19, 5/27/19, 5/29/19, 5/31/19, 6/3/19, 6/5/19, 6/7/19, 6/10/19, 6/12/19, 6/14/19, 6/17/19, 6/19/19, 6/21/19, and 6/24/19 (a total of 23 days). These forms did not contain documentation of blood pressure, temperature, and pulse on the post dialysis section of the record. The MR staff stated the post dialysis Communication forms [assessment form] should have been completed by licensed nurses upon every return of residents from the dialysis clinic. During a review of the clinical record for Resident 3, the Order Summary Report dated 6/19 indicated, . [Dialysis Center] . Dialysis days: TUESDAY, THURSDAY, SATURDAY . During a review of the clinical records for Resident 3, the Hemodialysis Communication Record dated, 5/30/19, 6/1/19, 6/4/19, 6/6/19, 6/8/19, 6/11/19, 6/13/19, 6/18/19, and 6/25/19 (a total of 9 days without assessments) did not contain documentations of blood pressure, temperature, and pulse on the post dialysis section of the record. During a review of the clinical records for Resident 34, the Hemodialysis Communication Record, dated, 5/17/19, 5/20/19, 5/24/19, 6/3/19, 6/10/19, 6/17/19, and 6/24/19 (a total of seven days without assessments) did not contain documentations of blood pressure, temperature, and pulse on the post dialysis section of the records. During a review of the clinical records for Resident 10, the Hemodialysis Communication Record dated, 4/1/19, 4/5/19, 4/8/19, 4/12/19, 4/15/19, 4/22/19, 4/26/19, 4/29/19, 5/3/19, 5/6/19, 5/10/19, 5/13/19, 5/17/19, 5/20/19, 5/24/19, 5/27/19, 5/31/19, 6/3/19, 6/7/19, and 6/8/19 (a total of 20 days without assessments) did not contain documentations of blood pressure, temperature, and pulse on post dialysis section of the records. During a review of the clinical record for Resident 3, the care plan review dated 6/21/19 indicated, . Monitor blood pressure, pulses . and report to physician as indicated . Monitor for signs/symptoms of . increase T [temperature] . and report as indicated to physician . Monitor vital signs and report to physician . During an interview with the Unit Manager (UM), on 6/27/19, at 9:15 a.m., she stated licensed nurses would check vital signs only when there were blood pressure medications to be administered after the dialysis treatment. The UM stated, If there were no blood pressure medications to be given after dialysis, the licensed nurses will not check the vital signs unless there were unusual observations. During an interview with the Nurse Practice Educator (NPE), on 6/27/19, at 12:45 p.m., she stated licensed nurses should have completed a post dialysis assessment and should have taken resident's vital signs after returning from dialysis treatments to monitor for hypotension (low blood pressure), hypertension (high blood pressure), and sudden increases in body temperature to minimize post dialysis complications like infections. During an interview with Licensed Vocational Nurse (LVN) 1, on 6/27/19, at 2:54 p.m., she stated she would only take the resident's blood pressure if the resident had blood pressure medications due to be administered after returning from the dialysis treatment. She stated, I never had to do the vital signs [post dialysis]. During an interview with LVN 2, on 6/27/19, at 3:06 p.m., she stated she would take residents' blood pressure and pulse only for medication administration purposes and not for post dialysis assessments. LVN 2 stated the licensed nurses should conduct full assessments on residents for post dialysis complications like a sudden drop in blood pressure, increase in body temperature which would be signs of infection, or sudden changes in mental status like confusion. During a review of the facility policy and procedure titled, Dialysis: Hemodialysis (HD) - Communication and Documentation dated 10/1/18 indicated, . 3. Upon return of the patient to the Center, a licensed nurse will . Review the hemodialysis center communication . Evaluate . Complete the post-hemodialysis treatment section [assessment data] on the Hemodialysis Communication Record or state required form. Review of the document from http://wps.prenhall.com/wps/media/objects/737/755395/hemodialysis.pdf indicated, NURSING CARE OF THE CLIENT UNDERGOING HEMODIALYSIS . POSTDIALYSIS CARE . Assess and document vital signs, weight, and vascular access site condition. Rapid Fluid and solute removal during dialysis may lead to orthostatic hypotension (blood pressure drops with change of position), cardiopulmonary changes (heart and lung), and weight loss .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interview and record review, the facility failed to store, prepare and serve food in accordance with professional standards of practice for food service safety when: 1. Outdated,...

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Based on observation, interview and record review, the facility failed to store, prepare and serve food in accordance with professional standards of practice for food service safety when: 1. Outdated, blackened, and split open bananas were stored in the kitchen pantry, and station 1 and 2 snack carts and available for resident consumption. 2. The Dietary Service Supervisor (DSS) and Dietary Aide (DA 2) did not have their hair completely covered while preparing and serving food in the kitchen. 3. A boiled egg and a bag half full of cooked corn did not contain an expired date and/or use by date were stored in the kitchen pantry freezer and available for resident consumption. 4. The double door pantry freezer had reddened, sticky dripped substance on the inner freezer floor. These failures had the potential for the growth of bacteria which could result in food borne illness in a highly susceptible resident population. Findings: 1. During an observation on 6/26/19, at 3:10 p.m., in the hallway, the resident snack carts for station 1 and station 2 contained blackened bananas that were spilt open from the bottom to the stem approximately one-quarter of an inch exposing the banana flesh in a snack basket. The CNAs rolled the carts out in the hallway and distributed fruit to the residents for consumption. During an observation on 06/26/19, at 3:17 p.m., in the pantry, a card board box contained multiple blackened bananas that were split open from the bottom to the stem exposing the dark banana flesh. During an interview with Dietary Service Supervisor (DSS), on 6/26/19, at 3:22 p.m., the DSS stated she should have thrown the bananas out the day before but she did not and they were sent out by Dietary Assistant (DA) 2 to residents for their afternoon snack. The DSS stated the bananas were rotten. During an interview with Certified Nursing Assistant (CNA) 1, on 6/26/19, at 3:23 p.m., in station 1, CNA 1 stated she had passed out resident snacks for station 1. CNA 1 stated she did not give the outdated bananas to any of the residents that's why they were left on the resident snack cart because The bananas didn't look good. CNA 1 stated the resident could get sick and throw up if they ate the outdated bananas. During an interview with CNA 2, on 6/26/19, at 3:30 p.m., CNA 2 stated she had passed out resident snacks for station 2. CNA 2 stated she did not pass out any of the outdated bananas on the snack cart. CNA 2 stated she wouldn't eat the bananas like that and she would not give them to the residents. CNA 2 stated, If the residents ate a split open black banana, the residents could get an upset stomach and get sick. During an interview with DA 2, on 6/27/19, at 10:39 a.m., in the kitchen, he stated he checked the bananas but was in a hurry to get everything done. He stated he really didn't take the time to look at the bananas for food safety. He stated if it was up to him he would have thrown out the bananas. DA 2 stated he asked the DSS and DSS stated the bananas were fine to be sent out on the resident snack carts. During an interview with the Registered Dietician (RD), on 6/27/19, at 2:21 p.m., she stated the staff were concerned the bananas were prematurely browning. RD stated no soft or split opened bananas should have been served to the residents. RD stated the bananas should have been thrown out. The facility policy and procedure titled Policy Title: 4.7 Food Handling dated 07/01/98, indicated, POLICY: Foods are stored, Prepared and served in a safe and sanitary manner. PURPOSE: To prevent bacterial contamination and the possible spread of infection. The Policy and Procedure did not indicate the sanitary manner in which the fruits should be served. 2. During a meal service observation in the kitchen, on 6/26/19, at 11:54 a.m., the DSS was observed in the meal service areas wearing a hairnet covering only the top of her hair. The side burns and back of her hair were exposed approximately 1 ½ in. During an observation in the kitchen, on 6/26/19, at 12:03 a.m., DA 1 was placing the lids on the served food plates and placing the food plates on the meal tray cart. DA 1 was standing across the plating meal service line. DA 1 was wearing a hairnet that covered the front of her hair the back of her hair was exposed approximately 1 inch and the hairnet was above her ears exposing her hair. During an interview with DSS, on 6/26/19, at 2:28 p.m., DSS stated the hair net should have covered her hair. The DSS stated hair should be covered to avoid hair falling in the food and contaminating the food. The DSS stated it was not sanitary if the hair gets in the food. The facility policy and procedure titled Personal Hygiene dated 7/1/98, indicated . 7. Hair restraints such as hats, hair coverings, or nets are worn to effectively keep hair from contacting exposed food. 3. During a concurrent observation and interview in the pantry, on 6/25/19, at 8:29 a.m., the double door Freezer contained an aluminum pan approximately 2 by 4 by 3 inches covered with plastic wrap containing a boiled egg that was not dated or had a use by date. A plastic reusable sandwich bag was half full of cooked corn which was on the bottom shelf of the freezer and did not contain a date and no use by date. During an interview with the DSS, on 6/25/19, at 8:32 a.m., DSS stated all items should be dated with receipt date. She stated opened food items should have been labeled with an open and a use by date. 4. During an observation, on 6/25/19, at 8:48 a.m., in the panty the double door freezer was observed with red, sticky drainage substance approximately 2.8 inches on the bottom left side of the freezer and a card board box that contained an opened plastic red popsicle with approximately 5 by 3 inches reddened sticky substance on the outside of the cardboard box. During an interview with DSS, on 6/25/19, at 8:50 a.m., she stated the red spillage on the bottom shelf of the freezer was probably the popsicles that dripped. DSS stated the freezer was supposed to be washed when dirty and/or if there was a spill. DSS stated the spill could contaminate the other food and the residents could get sick if the food got contaminated. During a review of the facility policy and procedure titled, POLICY TITLE: 4.10 Pantry/Nourishment Rooms Sanitation dated 10/12/08, indicated, . Policy: Pantry/Nourishment Rooms are maintained in a sanitary manner . PURPOSE: To insure food and beverages are stored and served in safe and sanitary conditions . PROCESS: 1. Food and Nutrition Services staff monitors the cleanliness of the pantry/nourishment rooms including refrigerator/freezers. Cabinets, equipment, and surfaces . 4. Food and beverages are maintained in a sanitary manner, and covered, labeled and dated with use by dated according to storage polices.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No fines on record. Clean compliance history, better than most California facilities.
  • • 26% annual turnover. Excellent stability, 22 points below California's 48% average. Staff who stay learn residents' needs.
Concerns
  • • 47 deficiencies on record, including 2 serious (caused harm) violations. Ask about corrective actions taken.
  • • Grade F (33/100). Below average facility with significant concerns.
Bottom line: Trust Score of 33/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Kingsburg Center's CMS Rating?

CMS assigns KINGSBURG CENTER an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within California, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Kingsburg Center Staffed?

CMS rates KINGSBURG CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 26%, compared to the California average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Kingsburg Center?

State health inspectors documented 47 deficiencies at KINGSBURG CENTER during 2019 to 2025. These included: 2 that caused actual resident harm and 45 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates Kingsburg Center?

KINGSBURG CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by GENESIS HEALTHCARE, a chain that manages multiple nursing homes. With 86 certified beds and approximately 81 residents (about 94% occupancy), it is a smaller facility located in KINGSBURG, California.

How Does Kingsburg Center Compare to Other California Nursing Homes?

Compared to the 100 nursing homes in California, KINGSBURG CENTER's overall rating (1 stars) is below the state average of 3.1, staff turnover (26%) is significantly lower than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Kingsburg Center?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Kingsburg Center Safe?

Based on CMS inspection data, KINGSBURG CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in California. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Kingsburg Center Stick Around?

Staff at KINGSBURG CENTER tend to stick around. With a turnover rate of 26%, the facility is 20 percentage points below the California average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 14%, meaning experienced RNs are available to handle complex medical needs.

Was Kingsburg Center Ever Fined?

KINGSBURG CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Kingsburg Center on Any Federal Watch List?

KINGSBURG CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.