RIDGEVIEW POST ACUTE

5230 E 66TH WAY, COMMERCE CITY, CO 80022 (303) 289-1848
For profit - Corporation 112 Beds THE ENSIGN GROUP Data: November 2025 3 Immediate Jeopardy citations
Trust Grade
50/100
#41 of 208 in CO
Last Inspection: July 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Ridgeview Post Acute in Commerce City, Colorado, has a Trust Grade of C, which means it is average compared to other facilities. It ranks #41 out of 208 in the state, placing it in the top half, and #2 out of 14 in Adams County, indicating only one local option is better. However, the facility's trend is worsening, with issues increasing from 3 in 2023 to 6 in 2024. Staffing is a relative strength, with a 3-star rating and a low turnover rate of 26%, significantly better than the state average. On the downside, the facility faced $22,256 in fines, which is concerning, and critical incidents were noted, such as staff failing to wear proper personal protective equipment when entering isolation rooms and inadequate supervision leading to safety hazards for residents. Overall, while there are some strengths, particularly in staffing, the increasing issues and critical findings should be carefully considered by families looking for care.

Trust Score
C
50/100
In Colorado
#41/208
Top 19%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
3 → 6 violations
Staff Stability
✓ Good
26% annual turnover. Excellent stability, 22 points below Colorado's 48% average. Staff who stay learn residents' needs.
Penalties
○ Average
$22,256 in fines. Higher than 50% of Colorado facilities. Some compliance issues.
Skilled Nurses
✓ Good
Each resident gets 43 minutes of Registered Nurse (RN) attention daily — more than average for Colorado. RNs are trained to catch health problems early.
Violations
⚠ Watch
13 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★★
5.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2023: 3 issues
2024: 6 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Low Staff Turnover (26%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (26%)

    22 points below Colorado average of 48%

Facility shows strength in quality measures, staff retention, fire safety.

The Bad

Federal Fines: $22,256

Below median ($33,413)

Minor penalties assessed

Chain: THE ENSIGN GROUP

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 13 deficiencies on record

3 life-threatening
Jul 2024 6 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and staff interviews, the facility failed to provide a safe, functional, sanitary and comfortable environm...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and staff interviews, the facility failed to provide a safe, functional, sanitary and comfortable environment for residents, staff and the public on one of four units. Specifically, the facility failed to provide the necessary housekeeping and maintenance services to maintain resident room [ROOM NUMBER], #307, #316, #318, #303, #302 and #311 in a sanitary and comfortable manner. Findings include: I. Facility policy and procedures The Safe and Homelike Environment policy, revised 12/2023, was provided by the director of nursing (DON) on 7/16/24 at 11:33 a.m. The policy revealed the term environment referred to any environment in the facility that was frequented by residents, including (but not limited to) the residents' rooms, bathrooms, hallways, dining areas, lobby, outdoor patios, therapy areas and activity areas. A homelike environment de-emphasized the institutional character of the facility setting, to the extent possible; and allowed the resident to use personal belongings that supported a homelike environment. A use of the determination of homelike, should include the resident's opinion of the living environment. The term orderly was defined as an uncluttered physical environment that was neat and well kept. The term sanitary included, but was not limited to, preventing the spread of disease-causing organisms by keeping resident care equipment clean and properly stored. Resident care equipment included, but was not limited to, equipment used in the completion of the activities of daily living. The facility would create and maintain, to the extent possible, a homelike environment that de-emphasized the institutional character of the setting. Housekeeping and maintenance services would be provided as necessary to maintain a sanitary, orderly and comfortable environment. Any unresolved environmental concerns would be reported to the nursing home administrator (NHA). Resident areas would have adequate outside ventilation by means of windows, or mechanical ventilation, or a combination of the two. II. Resident room observations On 7/15/24 at 9:06 a.m. resident room [ROOM NUMBER] was observed. The observation revealed sheetrock damage on two room walls, chipped paint on one room wall, two small holes on the wall under the sink, debris in the room corners, sheetrock damage around the room sink, two unused metal curtain holders over the window, black discoloration on the room cove base, black marks on the entrance room door, a torn bathroom linoleum floor, one black plunger and one white toilet brush standing upright on the bathroom floor, multiple dead bugs in the bathroom light fixture, black marks on the bathroom door frame and a nonfunctional bathroom exhaust fan. On 7/15/24 at 9:12 a.m. resident room [ROOM NUMBER] was observed. The observation revealed separated linoleum flooring under the room sink, sheet rock damage on the room wall by the sink, six unused metal anchors in the wall by the sink, multiple dead bugs in the bathroom light fixture, a loud squeaking bathroom exhaust fan, black marks on the bathroom door, black marks on the bathroom's metal heater cover, one white toilet brush in a holder standing upright in the bathroom, four large sections of torn linoleum flooring in the bathroom, one white urine collection hat on the floor behind the toilet (not dated, labeled with a resident or bagged in plastic) and chipped paint on the bathroom door frames. On 7/15/24 at 9:19 a.m. resident room [ROOM NUMBER] was observed. The observation revealed debris in the room corners, loose room cove base, chipped paint on the room walls, a missing string pull cord extender for a room wall light, four small holes on the wall by the sink, the room sink drained slowly, unpainted sheetrock patches behind the headboard of the bed by the window, one room floor tile with two chipped areas on the tile, room metal heater cover end cap was loose, black marks on the bathroom metal heater cover, black marks on both bathroom doors, chipped paint on both bathroom door frames, two black plungers and one white toilet brush standing upright on the bathroom floor, one loose bathroom ceiling tile, a loose metal room heater cover, chipped paint on the metal room heater cover, a nonfunctional bathroom ceiling exhaust fan and chipped paint on the entrance door frame. On 7/15/24 at 9:27 a.m. resident room [ROOM NUMBER] was observed. The observation revealed a missing metal room heater cover under the window, chipped paint on one wall by the bathroom, sheetrock damage on the room wall at the footboard by the first bed and debris in the room corners. On 7/15/24 at 9:33 a.m. resident room [ROOM NUMBER] was observed. The observation revealed debris in the room corners, paint chips on one wall by the bathroom, one black plunger and one white toilet brush standing upright on the bathroom floor, one loose ceiling tile, a missing exhaust fan in the bathroom, four missing bathroom wall tiles, chipped paint on the bathroom door frame, cracked bathroom linoleum floor, two white urine collection hats on a shelf in the bathroom (not dated, labeled with a resident name or bagged in plastic), black marks on the bathroom door, chipped paint on the wall by the sink and chipped paint on the wall by the footboard of the bed by the window. On 7/15/24 at 9:46 a.m. resident room [ROOM NUMBER] was observed. The observation revealed debris in the room corners, chipped paint on both bathroom doors, chipped paint on both bathroom door frames, multiple dead bugs in the bathroom light fixture, one black plunger and one white toilet brush standing upright on the bathroom floor, a bathroom sheetrock patch needed painting, three small holes in the wall by bed one, sheetrock damage above the cove base under the room sink, four room sheetrock patches were unpainted by the room sink, one loose ceiling tile over the bed by the window, four unused metal wall anchors in the wall by the window, one ceiling panel with a missing corner and one water damaged ceiling tile. On 7/15/24 at 9:57 a.m. resident room [ROOM NUMBER] was observed. The observation revealed four missing pieces of the horizontal window blinds, debris in the room corners, chipped paint on the bathroom door frame, chipped paint on the room wall by the bathroom door, multiple dead bugs in bathroom ceiling light fixture, chipped paint on the bathroom doors, one black plunger standing upright on the bathroom floor, two portions of the bathroom metal heater cover were bent outward (sharp to the touch), one male urinal (not dated, labeled with a resident name or bagged in plastic) sitting on the toilet tank lid, one missing bathroom transition strip and chipped paint on the wall to the left of the sink. III. Staff interviews An environmental tour of the facility was conducted with the nursing home administrator (NHA) and the maintenance supervisor (MS) on 7/15/24 at 12:49 p.m. Each of the above residents' rooms were observed with the NHA and the MS for the environmental concerns. The MS said facility staff submitted work orders by calling him, telling him in person or by using the facility's management computerized system. The NHA said the staff had been in-serviced on the use of the facility's management computerized system system. The MS said he reviewed the facility's management computerized system work order requests on a daily basis. The NHA said that staff could place work orders in the facility's computerized healthcare software system. The NHA said the computerized healthcare software system would then generate a work order in the facility's management computerized system. The MS said he did not have any work orders of the observed environmental concerns, submitted in the facility's management computerized system system. The MS said resident rooms were inspected each month. The MS said resident rooms were routinely audited for environmental issues. The NHA said resident rooms and bathrooms were cleaned daily. The NHA and the DON were interviewed together on 7/16/24 at 9:44 a.m. The DON said urine collection hats should be thrown away after they were used. The DON said the urine collection hats should not be stored in resident rooms. The DON said the male urinal should have been stored in a plastic bag. The DON said the urine collection devices could be an infection control issue. The NHA said the plungers and toilet brushes were removed from the resident bathrooms on 7/15/24 (during the survey).
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

Deficiency Text Not Available

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Deficiency Text Not Available
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0603 (Tag F0603)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews the facility failed to ensure two (#19 and #100) of three residents reviewed...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews the facility failed to ensure two (#19 and #100) of three residents reviewed for out of 45 sample residents were free from involuntary seclusion. Specifically, the facility failed to ensure Resident #19 and Resident #100 who resided in the secured unit, had the required ongoing documentation of the review and revision to meet the criteria and if the interventions met the needs of the resident. Findings include: I. Facility policy and procedure The Elopement and Unsafe Wandering policy, revised December 2023, was provided by the director of nursing (DON) on 7/16/24 at 5:25 p.m. It read in pertinent part, It is the facility's policy to provide a safe environment for all residents through appropriate assessment, interventions, and adequate supervision to prevent accidents related to unsafe wandering or elopement. Care plan interventions will consider the elements of the evaluation or behavior observations that identified the resident at risk. II. Resident #19 A. Resident status Resident #19, age [AGE], was admitted on [DATE]. According to the July 2024 computerized physician orders (CPO), diagnoses included Alzheimer's disease and dementia. The 5/17/24 minimum data set (MDS) assessment revealed the resident's cognitive status was severely impaired with a BIMS score of one out of 15. The resident required substantial assistance with transfers, oral hygiene, toileting, showering and personal hygiene. The resident was completely dependent on staff to wheel her manual wheelchair. The MDS assessment identified that wandering was not exhibited. B. Observations During a continuous observation on 7/15/24, beginning at 12:00 p.m. and ending at 12:32 p.m., the resident was in her wheelchair at a dining table in the secured unit dining room. Her head was down and she was sleeping on and off. She had a stuffed animal cat in her arms. C. Record review The elopement care plan, revised 5/23/24, revealed Resident #19 was at risk for elopement secondary to a history of elopement, Alzheimer's disease and poor safety awareness. The resident could exhibit behaviors including exit seeking, unplanned exiting, aimless walking and wandering or none. Interventions included documenting wandering behavior, documenting attempted diversional interventions and monitoring and documenting observed behavior and episodes every shift. -The resident's electronic medical record (EMR) did not reveal that the facility identified a certain time of day for wandering and elopement attempts. -The resident's EMR did not reveal that the facility identified a pattern for purposeful wandering. -The facility did not identify wandering and elopement de-escalation behaviors. The 2/9/24 elopement and wandering evaluation revealed the resident scored an 11, which indicated the resident was a high risk for elopement and wandering. The evaluation indicated the resident did not have a history of elopement and did not make statements about a desire to leave the facility. The resident wandered aimlessly with the potential to go outside and had active exit-seeking behavior. The resident wandered to intrude on the privacy or activities of others. The wandering behavior was the same as the prior evaluation. -The resident's EMR revealed there were no elopement attempts between 12/1/23 and 7/16/24. The certified nurse aide (CNA) behavior symptom tracking was reviewed on 7/16/24. It revealed there was no wandering observed between 6/16/24 to 7/16/24. A review of the resident's EMR on 7/16/24 did not reveal there was documentation that wandering was monitored, if interventions were used and if the interventions were effective in January 2024, February 2024, March 2024, April 2024, May 2024, June 2024 and from 7/1/24 to 7/16/24. The 12/13/23 interdisciplinary team (IDT) progress note revealed the resident wandered into another's resident's room. -A review of the resident's EMR revealed there was no documentation that wandering was monitored, if interventions were used and if the interventions were effective after the resident wandered into another resident's room on 12/13/23. -A review of Resident #19 EMR from 12/14/23 to 7/16/24 did not reveal any additional progress notes that the resident had wandering behaviors. III. Resident #100 A. Resident status Resident #100, age [AGE], was admitted on [DATE], According to the July 2024 CPO, diagnoses included dementia, displaced fracture of left femur, mood disturbance, psychotic disturbance and anxiety. The 6/25/24 MDS assessment revealed the resident's cognitive status was severely impaired with a BIMS score of zero out of 15. The resident was dependent with eating, oral hygiene, toileting, showering, dressing, and personal hygiene. The resident was completely dependent on staff to wheel his manual wheelchair. The MDS assessment did not identify that wandering was exhibited. B. Observations During a continuous observation on 7/15/24, beginning at 12:00 p.m. and ending at 12:32 p.m., the resident was observed in his wheelchair in the secured unit dining room. The resident was assisted by an unknown staff member to a dining table. At 12:15 p.m. the resident left the table and walked throughout the dining area. At 12:20 p.m. an unidentified staff member asked the resident if he was hungry and redirected the resident to the opposite side of the dining table. The unknown staff member brought the resident's lunch tray to the dining table. The resident ate his lunch until 12:32 p.m. C. Record review The elopement care plan, initiated on 7/11/24 (during the survey), revealed the resident was at risk for elopement and wandering related to impaired safety awareness and cognitive decline. Interventions included documenting wandering behavior and attempted diversional interventions. -The resident's EMR did not reveal that the facility identified a certain time of day for wandering and elopement attempts. -The resident's EMR did not reveal that the facility identified a pattern for purposeful wandering. -The facility did not identify wandering and elopement de-escalation behaviors. The mood and behavior care plan, revised on 7/15/24 (during the survey), revealed the resident had potential for mood or behavior problems related to insomnia, dementia, mental disorder and pain. The resident had periods of confusion, agitation and wandering without intent. Interventions included taking the resident outside, offering food and drinks and redirecting the resident away from the other residents'rooms if necessary. The 6/19/24 elopement and wandering evaluation revealed the resident scored a five, which indicated the resident was a low risk for elopement and wandering. The resident did not have a history of elopement, he did not make statements about a desire to leave the facility, and he did not wander to place the resident at significant risk of harming themselves or others. -The resident's EMR revealed there were no elopement attempts between 6/5/24 and 7/16/24. The CNA behavior symptom tracking was reviewed on 7/16/24. It revealed there was no wandering observed between 6/16/24 to 7/16/24. The July 2024 CPO revealed the resident had a physician's order that indicated to monitor and document observed wandering behavior. The physician's order indicated to document the following: exit seeking, 2 - unplanned exiting, 3 - aimless walking and wandering, and 4 - none, ordered 6/18/24. The June 2024 MAR revealed the resident had episodes of aimless walking and wandering on 6/19/24, 6/21/24 and 6/23/24. The July 2024 MAR revealed the resident had episodes of aimless walking and wandering on 7/5/24 and 7/6/25 and had episodes of exit-seeking on 7/6/24. -A review of the resident's EMR revealed that there was no documentation of what interventions were used when the resident had episodes of aimless walking and wandering and when the resident had episodes of exit-seeking. IV. Staff interviews The DON, the nursing home administrator (NHA) and the social service resource (SSR) were interviewed together on 7/15/24 at 3:29 p.m. The NHA said the residents had a care plan for wandering to tell the staff what to do if the resident wandered. The DON said if a resident wandered, the staff should intervene and redirect them. The SSR said if a resident wandered staff should offer an activity as a distraction. The DON said the licensed nurses documented in the resident's EMR if they observed wandering. The DON said CNAs documented in the behavior tracking log or would tell the nurse. The DON said she knew the interventions were effective for the residents because if the staff used an intervention that was not effective, they would notify her via text message. The DON said she told the staff verbally to try another intervention. The DON said the effectiveness of the interventions was not monitored or documented. The DON was interviewed again on 7/16/24 at 2:59 p.m. The DON said the nurses and the CNAs monitored the residents for wandering behaviors. The DON said the nurse documented wandering in the MAR and the CNAs documented in the behavior activity tracking log. The DON said she was familiar with Resident #19. The DON said did not know the resident's wandering was not documented and interventions were not documented for their effectiveness. The DON said she was familiar with Resident #100. The DON said she was not aware the resident's interventions were not documented for their effectiveness.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to ensure residents were provided services that meet pr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to ensure residents were provided services that meet professional standards. Specifically, the facility failed to ensure narcotic medications were documented on the narcotic log at the time of removal from the locked narcotic drawer on two of four medication carts. Findings include: I. Facility policy and procedure The Controlled Medications Storage and Reconciliation policy, revised January 2024, was provided by the director of nursing (DON) on 7/15/23 at 12:23 a.m. It read in pertinent part, It is the policy of this facility to safeguard access and storage of controlled drugs listed in Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse using separately locked, permanently affixed compartments, with the exception that controlled medications and those medications subject to abuse may be stored with non-controlled medications as part of a single unit package medication distribution system, if the supply of the medication(s) is minimal and a shortage is readily detectable. This facility will maintain a process for monitoring, administration, documentation, reconciliation and destruction of controlled substances. When a controlled medication is administered, the licensed nurse administering the medication immediately enters all of the following information on the accountability record: -Date and time of administration; -Amount administered; and, -Signature of the nurse administering the dose, completed after the medication is actually administered. II. Observations and interviews On 7/11/24 at 11:52 a.m. the medication cart on the [NAME] unit was observed with registered nurse (RN) #2 and licensed practical nurse (LPN) #4. RN #2 compared the narcotic log to the actual narcotic count for Resident #16's hydrocodone five milligrams (mg)/acetaminophen 325 mg pills. -The narcotic log revealed 59 remaining pills, however, the actual count revealed 58 remaining pills. RN #2 said she administered one hydrocodone/acetaminophen pill to Resident #16 on 7/11/24 at 8:11 a.m. and she had forgotten to document the removal of the medication from the locked controlled substance drawer of the medication cart. On 7/11/24 at 12:45 p.m., the medication cart on the Golden unit was observed with RN #3. The following discrepancies were found: -Resident #32's lorazepam 0.5 mg narcotic log revealed 11 remaining pills, however, the actual count revealed 10 remaining pills. RN #3 said she administered one lorazepam 0.5 mg pill on 7/11/24 at 7:35 a.m. to Resident #32 and had not yet documented the removal of the medication from the locked controlled substance drawer. She said she was supposed to document the narcotic in the narcotic log when she removed it from the medication card containing the medication. -Resident #109's pregabalin 100 mg narcotic log revealed 20 remaining pills, however, the actual count revealed 19 remaining pills. RN #3 said she administered one pregabalin pill to Resident #109 on 7/11/24 at 8:48 a.m. and had not yet documented the removal of the medication from the locked controlled substance drawer. -Resident #109's oxycodone 20 mg narcotic log revealed 62 remaining pills, however, the actual count revealed 61 remaining pills. RN #3 said she administered one oxycodone pill to Resident #109 on 7/11/24 at 11:08 a.m. and had not yet documented the removal of the medication from the locked controlled substance drawer. -Resident #94's tramadol 50 mg narcotic log revealed 53 remaining pills, however, the actual count revealed 52 remaining pills. RN #3 said she administered one tramadol pill to Resident #94 on 7/11/24 at 11:17 a.m. and had not yet documented the removal of the medication from the locked controlled substance drawer. III. Staff interview The DON was interviewed on 7/11/24 at 2:49 p.m. The DON said she would check the policy to see when the narcotics were supposed to be documented. The DON said staff were provided recent education regarding documentation of controlled substances. She said more education was indicated and would be provided to staff regarding the timely documentation of narcotics on the narcotic count log. IV. Facility follow-up On 7/17/24 at 4:42 p.m. (after the survey) the DON provided a staff education document entitled Medication Administration and dated 7/10/24. The document contained an excerpt from the Controlled Medications Storage and Reconciliation policy which emphasized immediate documentation on the narcotic sign-out sheet when retrieving a medication dose from the controlled storage. The in-service record was signed by 18 staff members. On 7/17/24 at 4:42 p.m. the DON provided an additional document entitled Employee 1:1 (one-to-one) Education which included specific education that was provided to two individuals with emphasis on the staff members ensuring the narcotic count was up to date at all times during their shift and ensuring narcotics were signed out immediately.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to ensure all drugs and biologicals were properly store...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to ensure all drugs and biologicals were properly stored in two of four medication carts and one of two medication storage rooms. Specifically, the facility failed to ensure: -Medications were labeled with the date it was opened; -Discontinued medications were removed from the medication cart in a timely manner; -Medications were properly disposed in a disposal receptacle; and, -Resident medication was stored in the proper location. Findings include: I. Facility policy and procedure The Storage of Medication Policy, revised [DATE], was provided by the director of nursing (DON) on [DATE] at 2:56 p.m. The policy read in pertinent part, Medications and biologicals are stored properly, following manufacturer's or provider pharmacy recommendations, to keep their integrity and to support safe, effective drug administration. Eye medications are stored separately from ear medications and inhalers. Outdated, contaminated, discontinued or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to procedures for medication disposal. Medications awaiting destruction that can not be disposed of immediately should be recorded on a log to include the name of the individual storing the medication, resident name, the prescription number, if applicable, the quantity of the medication, the strength of the medication and the date of disposition. II. Observations and interviews On [DATE] at 12:08 p.m. the Golden unit medication cart was observed with registered nurse (RN) #3. -An opened Albuterol (inhaler) 90 micrograms (mcg) box was not labeled with the date opened for use. RN #3 said the inhaler should have been labeled with the date when it was opened. On [DATE] at 12:45 p.m. the Golden unit medication cart was again observed with RN #3. Two boxes of Haloperidol two milligrams per milliliter (mg/ml) were in the bottom drawer of the medication cart. -The medications were labeled with a resident's name who no longer resided at the facility RN #3 said the resident had been discharged approximately one week earlier and the resident's Haloperidol medications should have been given to the DON after discharge for proper disposal. On [DATE] at 2:00 p.m. the Montrose medication storage room was observed with licensed practical nurse (LPN) #5. -The medication refrigerator contained an open vial of tuberculin purified protein, five tuberculin units per 0.1 ml which was not labeled with the date the vial was opened. LPN #5 said she opened and used the medication earlier that day ([DATE]) and had forgotten to write the date opened on the vial. On [DATE] at 8:06 a.m. a white medication tablet and a beige medication tablet were observed on the floor near the Sterling unit medication room. LPN #1 took the pills to the DON to have them identified. On [DATE] at 8:13 a.m. one yellow round medication tablet was observed on the floor near the [NAME] nurses station. RN #1 took the pill to the DON to have it identified. RN #1 said medications should not be on the floor. RN #1 said the medication should have been seen on the floor and the nurse should have immediately disposed of the medication. RN #1 said nurses should stay with residents to ensure medications were swallowed. On [DATE] at 1:59 p.m., a certified nurse aide with medication authority (CNA-Med), and RN #1 administered artificial tears to Resident #31. After RN #1 administered the artificial tears to Resident #31, the resident retrieved an opened box of artificial tears from a drawer in his room and gave the box to RN #1. RN #1 said he did not know where Resident #31 got the artificial tears that he retrieved from the drawer in his room. RN #1 said Resident #31 should not have artificial tears in his room because there was not a physician's order for the resident to administer his own artificial tears. III. Staff interviews The DON was interviewed on [DATE] at 2:49 p.m. The DON said the Haloperidol found in the Golden medication cart was for a resident who was deceased on [DATE]. The DON said staff were instructed to give her all discontinued medications and she should receive discontinued medications as soon as possible after a resident had expired. The DON said staff should date medications upon opening. The DON was interviewed again on [DATE] at 9:40 a.m. The DON said the Albuterol inhaler should have been labeled with the date it was opened. The pharmacist consultant (PC) was interviewed on [DATE] at 3:33 p.m. The PC said one of the medications found on the floor of the Sterling unit was an Apixiban (blood thinner) 2.5 mg tablet. The PC said medications should be disposed of properly and nurses should stay with residents to verify residents swallowed medications or did not drop medications on the floor. The PC said the yellow medication found on the floor on the [NAME] unit was Aspirin 81 mg. The DON was interviewed a third time on [DATE] at 3:46 p.m. The DON said the white tablet found on the floor near the Sterling unit medication was an acetaminophen 325 mg tablet. The DON said staff should stay with residents to ensure all medications were swallowed and medications should be disposed of properly and not found on the floor. IV. Facility follow-up On [DATE] at 4:42 p.m. the DON provided a staff education document titled Medication Administration. The education contained 23 staff signatures and was dated [DATE] (during the survey). The education included a Medication Reminders/Tips Sheet and documented the following in pertinent part, -Residents must be observed taking medications; -Proper disposal if medication is dropped; -Notify nurse on duty if medication seen at bedside or on the floor; and, -Physician order is needed for self-administration of medication.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0849 (Tag F0849)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure the hospice services provided met professional standards an...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure the hospice services provided met professional standards and principles that applied to individuals providing services for one (#54) of one resident reviewed for hospice care services out of 45 sample residents. Specifically, the facility failed to: -Establish a communication process, including how the communication would be documented between the facility and the hospice provider for Resident #54; and, -Ensure hospice agency staff notes were easily accessible to the facility staff and have consistent documentation of hospice care visits in Resident #54's record. Findings include: I. Facility policy and procedure The End of Life Care, Hospice and Palliative Care policy, revised December 2023, was provided by the director of nursing (DON) on 7/11/24 at 9:13 a.m. It revealed in pertinent part, Hospice services will be offered as appropriate and as ordered by the physician. The services will be integrated into the overall individualized, interdisciplinary care plan. Collaboration with hospice will include processes for orienting staff to facility policies and procedures which may include documentation and record keeping requirements. II. Resident #54 A. Resident status Resident #54, age greater than 65, was admitted on [DATE]. According to the July 2024 computerized physician orders (CPO), diagnoses included dementia, anxiety and depression. The 6/1/24 minimum data set (MDS) assessment revealed the resident had severe cognitive impairments with a brief interview of mental status (BIMS) score of zero out of 15. The assessment revealed the resident received hospice services. B. Record review The hospice care plan, revised 3/5/24, revealed the resident had a terminal prognosis related to senile degeneration of the brain. Interventions included working cooperatively with the hospice team to ensure the resident's needs were met. -The care plan did not define the services to be provided under hospice care by either the hospice provider or the facility. A review of Resident #54's electronic medical record (EMR) revealed no documentation of visits from the hospice provider from 7/1/24 to 7/16/24 (see interview below). A request for Resident #54's hospice binder was made on 7/15/24 at 2:12 p.m. -Licensed practical nurse (LPN) #2 said he was unable to locate the hospice binder for Resident #54. A second request for the binder was made on 7/16/24 at 9:48 a.m. -LPN #2 was again unable to locate the hospice binder. III. Interviews and observations LPN # 2 was interviewed on 7/15/24 at 2:12 p.m. LPN #2 said he knew the hospice staff made visits based on a binder kept in the nurse's station. LPN #2 said Resident #54 receive hospice services. LPN #2 looked for the binder that included documentation from the hospice services provider during the interview. LPN #2 was unable to locate the binder that included the communication between the facility and the hospice company. LPN #2 was interviewed again on 7/16/24 at 9:48 a.m. He said he knew when hospice staff made visits based on the resident's electronic medical record. LPN #2 showed where the visits were located in the EMR. LPN #2 was unable to show the visits made for the past week (7/9/24 to 7/16/24). He said using the EMR to document visits was a new process. The director of nursing (DON) was interviewed on 7/16/24 at 2:59 p.m. The DON said the social services director (SSD) was the designated hospice coordinator for the facility. The DON said the facility did not have a SSD at that time. The DON said she was the hospice coordinator until the SSD positon was filled. She said the staff knew the frequency of the hospice team visits based on what the hospice company communicated to the DON and the resident's care plan. The DON said after the hospice staff completed a visit with the resident the hospice staff checked in with the unit nurse or the DON. The DON said the unit staff knew what the visit was about based on a verbal report. The DON said the facility had a binder at the nurse's station for hospice staff to document when they visited. The DON said hospice staff did not always use the binder. The DON said Resident #54's binder was not up to date because the DON had access to the hospice EMR so she could check to see what the visit was about if hospice did not give a verbal report. The DON said the unit nursing staff did not have access to the hospice's EMR. The DON said she was unaware she was responsible for establishing a communication process to ensure the resident's needs were addressed and met 24 hours per day and the communication process was documented.
Feb 2023 3 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, and facility policy the facility failed to ensure each resident received t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, and facility policy the facility failed to ensure each resident received the care and supervision necessary to avoid accident hazards for three (#47, #85 and #92) of seven residents reviewed for accident hazards out of 52 sample residents. Specifically, The facility failed to: - Ensure Resident #47, who had severe cognitive impairment, received sufficient supervision to ensure safety while smoking on 2/13/23. Additionally, cigarette butts were not extinguished properly and placed in appropriate receptacles. A smoking blanket and smoking aprons were not readily available in the smoking area. Staff in the vicinity did not take action when a hot ash from the resident's cigarette fell into their lap after the resident burned themselves attempting to light one cigarette off of another; and, - Provide adequate supports and supervision to prevent Resident #92 from eloping through a window on the memory care unit (MCU) on 10/6/22. The resident was located 17 minutes later approximately 0.68 miles from the facility. The facility responded by ensuring the windows of the MCU could not be opened wide enough to be used as an egress. However, the facility's system for monitoring the wander prevention system failed to identify alarms that were not working. The extent of the facility's failure to provide adequate supports and supervision to avoid accident hazards related to smoking and elopement was likely to cause serious injury, harm, impairment, or death to residents. The Administrator and Director of Nursing (DON) were notified of the immediate jeopardy situation on 2/15/23 at 9:30 a.m. and a plan to remove IJ was requested at that time. The Plan to Remove IJ was accepted by the State Survey Agency on 2/17/23 at 8:32 a.m. The IJ was removed on 2/17/23 at 5:52 p.m. after the survey team performed onsite verification that the Removal Plan had been implemented. Noncompliance remained at the lower scope and severity of a pattern of no actual harm, with potential for more than minimal harm that was not immediate jeopardy for F689. Findings include: I. Smoking A. Policy A review of a facility policy titled, Smoking Policy, revised 11/2022, revealed, It is the policy of this facility to provide to its' [sic] residents a safe smoking environment. It is also policy to provide those residents who choose to smoke a means in which to do so that does not jeopardize their safety or the safety of other residents residing in the facility. The policy did not indicate whether a Brief Interview for Mental Status (BIMS) score would be considered in the determination of supervision required. B. Observations Observations on 2/13/23 at 10:00 a.m. revealed two residents being supervised while smoking in the designated smoking area outside the MCU. There were cigarette butts on the cement, on the ground, in a salt bucket, in pots with dead plants, in a trash can filled with other trash, and in the two designated ashtrays. The emergency/fire blanket box was empty. Observations on 2/13/23 at 11:05 a.m. of the smoking area located off the Montrose Unit revealed extinguished cigarette butts along the grass next to the sidewalk and fence in the area with posted No Smoking Area signs and in the grass around the patio portion of the designated smoking area. Observation on 2/13/23 at 1:20 p.m. revealed three residents from the MCU (Residents #6, #200, and #42) were smoking with Activity Assistant (AA) #1's supervision. Resident #200 and Resident #42 discarded their cigarette butts in the proper containers, while Resident #6 threw their lit cigarette butt on the ground. Observation on 2/13/23 at 1:55 p.m. revealed four of the six chairs in the smoking area outside the MCU had visible burn holes. Resident #47 was observed on 2/13/23 at 2:10 p.m. sitting in a wheelchair in the designated smoking area attempting to light a cigarette with the butt of a lit cigarette. Resident #47 yelled, Ouch, and dropped the cigarette butt onto their lap. Resident #47 flicked the cigarette butt onto the ground. Cigarette ashes were observed in the fold of resident's pants in the groin area. The Business Office Manager (BOM) was standing by and walked over and picked up the cigarette butt from the ground near Resident #47's wheelchair but stated she was unaware that Resident #47 was trying to light a cigarette with another lit cigarette butt and confirmed there were ashes in the fold of resident's pants in the groin area that she was unaware of. Resident #47 then pulled a lighter from their jacket pocket and lit the remaining cigarette. C. Record Review A review of Resident #47's admission Record revealed Resident #47 had diagnoses including unspecified dementia, altered mental status, cognitive communication deficit, hemiplegia and hemiparesis (paralysis and weakness on one side of the body) following cerebral infarction (stroke) affecting the right dominant side, and unspecified lack of coordination. A quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #47 had a BIMS score of 7, indicating severe cognitive impairment. The MDS indicated the resident used a wheelchair for mobility and required supervision and one-person physical assistance with locomotion on the unit and only supervision and set-up assistance with locomotion off the unit. Review of Resident #47's care plan revealed a focus area, dated as initiated on 5/11/22, that indicated the resident was at risk for impaired cognitive function/dementia or impaired thought processes and presented with mild cognitive deficits including forgetfulness, confusion, poor impulse control, poor judgment, and short and long term memory loss. Further review revealed a focus area, dated as initiated on 4/21/2020, that indicated Resident #47 had the potential for injury related to smoking and being an independent smoker. The care plan indicated Resident #47 had a history of unsafe smoking habits, such as smoking in their room, but had responded well to education and safe smoking agreements and continued to safely smoke independently. A review of Resident #47's Smoking Evaluation, dated 2/09/23, revealed no indication of cognitive impairment or dexterity problems and no need for adaptive clothing/devices/assistance. The document did not indicate whether the resident could smoke independently or required supervision. A review of Resident #47's Smoking Evaluation, dated 2/13/23, revealed the resident had cognitive impairment and dexterity problems but had no need for adaptive clothing/devices/assistance. The document did not indicate whether the resident could smoke independently or required supervision. D. Interviews During an interview on 2/13/23 at 1:24 p.m., AA #1 revealed all the supervised smoking residents' smoking paraphernalia was kept in separate containers for each resident in a bag that was placed in an unsecured utility room on a shelf. AA #1 stated that during smoke breaks, the residents were provided with a cigarette and staff lit the cigarette for each resident. AA #1 stated when the residents were finished smoking, she told the residents to look for an ashtray in which to discard the cigarette butts. AA #1 stated she made sure to watch each resident discard their cigarette butts into the proper receptacles. AA #1 stated she was unaware that one of the residents smoking during the 1:00 p.m. smoke break threw their cigarette butt into the grass and not into a designated receptacle. She stated she was aware of all the cigarette butts on the ground in and around the patio area because that area was rarely clean. AA #1 stated she had reported this to nursing staff, but it had been a long time and she was unable to remember when or to whom she reported. AA #1 stated there was one resident who required the use of a smoking apron and there used to be an apron located in the smoking area, but it was no longer there, and she was not sure where the aprons were stored now. AA #1 stated all the residents assessed as independent smokers kept their own smoking paraphernalia on their person, and she was not sure if the facility provided locks for the residents to secure them. AA #1 stated staff did not supervise independent residents when they were smoking. During an interview on 2/13/23 at 1:50 p.m., the Director of Life Safety stated he saw a lot of cigarette butts on the ground around the smoking area outside the MCU. He stated the maintenance director position was vacant, and he floated between different buildings, but the maintenance team was responsible for cleaning up the smoking areas weekly. During an interview on 2/13/23 at 1:51 p.m., the Assistant Maintenance Director stated he only went out to the smoking area outside the MCU when the area needed attention from maintenance, which was not very often. During an interview on 2/13/23 at 1:52 p.m., the Administrator stated he did not come out to the smoking area outside of the MCU very often and was unaware of all the cigarette butts on the ground. He indicated he did not know there was no fire blanket in the designated box. During interviews on 2/13/23 at 1:55 p.m., the Administrator, the Director of Life Safety, and the Assistant Director of Maintenance stated they did not know there were burn holes in the chairs in the smoking area outside the MCU. During an interview on 2/14/23 at 9:15 a.m., the Staffing Coordinator/Certified Nurse Aide (CNA) #13 revealed there were set times for smoke breaks for supervised smokers, at 7:00 a.m., 10:00 a.m., 1:00 p.m., and 4:00 p.m. She stated independent smokers could smoke whenever they chose. CNA #13 stated that restorative and activities staff were responsible for supervising the smokers. CNA #13 stated that all the supervised residents' smoking paraphernalia was stored on the units in designated drawers. CNA #13 stated the Kardex indicated which residents required supervision, and there was a list located on each unit at each nurses' station that indicated which residents were supervised and independent. CNA #13 was unable to state how many residents were supervised smokers and was only able to name three residents. CNA #13 stated during supervised smoking times, staff took the residents' smoking paraphernalia to the smoking areas. CNA #13 stated staff handed residents their cigarettes and would light the cigarette for the resident and remain outside with the residents while they smoked, to ensure the butts were disposed of properly. CNA #13 stated there were no residents that required the use of a smoking apron, but she was unable to state where the aprons were located if a resident did require the use of one. CNA #13 stated she had seen them in the past, located on other units, but was not sure if they were there now. CNA #13 stated there were some staff that smoked in the smoking areas, but staff should notify maintenance if they observed discarded butts on the ground. CNA #13 stated she was familiar with Resident #47, and in her opinion, the resident was not a safe smoker. CNA #13 stated Resident #47 would light cigarettes in the facility and was not safe holding a cigarette when agitated. CNA #13 stated Resident #47 would wave the lit cigarette around. CNA #13 stated she was aware Resident #47 was evaluated as a safe independent smoker, but she thought the resident should be supervised. CNA #13 stated she thought staff kept the residents' smoking paraphernalia in a drawer at the nurses' station. During an interview on 2/14/23 at 9:35 a.m., Registered Nurse (RN) #18 revealed he did not think Resident #47 should be an independent smoker because the resident was noncompliant, and the resident's dexterity was not good. RN #18 stated staff kept Resident #47's cigarettes, but the resident was allowed to keep their lighter. RN #18 stated that Resident #47 was very sneaky and would get cigarettes from other residents and family. RN #18 stated staff tried to keep an eye on Resident #47 but unfortunately, the resident was not assessed to require supervision and had been assessed to be an independent smoker. During an interview on 2/14/23 at 9:46 a.m., AA #26 revealed the interdisciplinary team (IDT) completed the smoking assessments that identified which residents required supervision when smoking, and there was a list located at each nurses' station and on the wall in the activities room. AA #26 stated the list indicated which residents were independent and which required supervision, along with the smoking times. AA #26 stated the activities department was responsible for supervising at 10:00 a.m., 1:00 p.m., and 4:00 p.m., but AA #26 was unsure if there was an actual list that stated which staff were responsible for supervising smoking. AA #26 stated Resident #47 was an independent smoker, and she had never observed anything concerning but she did not observe Resident #47 smoking since the resident was independent. AA #26 indicated staff kept Resident #47's cigarettes, but she was unsure about the lighter. AA #26 stated cigarette butts were monitored when staff were outside, and that staff should be ensuring the cigarette butts were picked up. AA #26 stated the reason there were so many butts on the ground was because it was hard to keep it up and that the residents were noncompliant. AA #26 stated she thought the residents needed to be reeducated all the time about properly disposing of the cigarette butts and that no staff were required to be present when the independent smokers were smoking. During an interview on 2/14/23 at 10:52 a.m., the Admissions Coordinator revealed he had completed training related to smoking on 2/13/23. He stated the training went over the expectation that staff should monitor residents and ensure they were safe while smoking. The admission Coordinator stated he received an email that morning notifying him that he would be required to monitor smoking from 10:00 a.m. until 12:00 p.m. that day. The Admissions Coordinator stated he was supposed to remain outside for the entire two-hour period and that the Business Office Manager was there before him from 8:00 a.m. until 10:00 a.m. The Admissions Coordinator stated another staff would be there from 12:00 p.m. until 2:00 p.m. The admission Coordinator stated during the training staff were provided with a list that identified which residents were to be supervised while smoking and which were independent. The Admissions Coordinator stated he would not be able to identify all residents by their face so he would need to look in the electronic health record to determine who they were. He was unable to state how he would know their name to look them up if he did not recognize their face, then stated he would ask another staff. The Admissions Coordinator stated supervised smokers' cigarettes were kept at the nurses' station, but he was not sure about the lighters. The admission Coordinator indicated he observed Resident #79 light their own cigarette and asked the resident about that. He stated the resident told him they had their own lighter. The admission Coordinator stated he was not aware that the resident was not supposed to have their own lighter. He indicated he never asked the resident to provide the lighter to him and he did not report that to anyone. During an interview on 2/14/23 at 1:56 p.m., the Director of Nursing (DON) revealed that upon admission and quarterly, nursing staff completed the admission Smoking Assessment and that the activities staff and social services helped make sure the residents had cigarettes. The DON stated the activities staff would let nursing staff know if they observed anything during smoke breaks that would require another assessment to be completed. The DON stated that staff would make one smoking observation of the resident to complete the smoking assessment. The DON stated she observed Resident #47 smoke yesterday evening and had never observed the resident doing anything unsafe during smoking. The DON stated she had spoken with other staff about Resident #47 but none of them identified any concerns. The DON stated there was no documentation of where or how the information was obtained to complete the smoking assessments. The DON stated she had heard that something had occurred the previous day when Resident #47 was smoking but she was unsure of what specifically occurred and that she was unaware that several staff interviewed stated they did not think Resident #47 was a safe smoker. The DON stated another smoking assessment would be completed on Resident #47. The DON also stated the smoking list had been updated and that Resident #79 was moved to supervised smoking, with staff to have possession of the resident's cigarettes and lighter. During a follow-up interview on 2/17/23 at 9:57 a.m., the BOM revealed there was training related to smoking anytime there was a change in policy, or a change in the number of smokers, and the last update was on 2/15/23. The BOM stated the last training prior to that was a couple months previously in 2022 but she was unsure of the date. The BOM stated there were supervised and independent smokers and there was a list that identified which residents were to be supervised, which was located at each nurses' station and was updated anytime there was a change. The BOM stated the independent smokers were allowed to smoke whenever they wanted and were allowed to keep their own cigarettes and lighters, but the supervised smokers would go out at 7:00 a.m., 10:00 a.m., 1:00 p.m., 4:00 p.m., 7:00 p.m., and 10:00 p.m., but that was changed to 10:45 p.m The BOM stated that all the supervised smokers' paraphernalia was kept by staff and that the nurses would get the residents' cigarettes and take them out and staff would light the residents' cigarettes for them. The BOM also stated that staff should take the cigarette butts from the residents and dispose of them properly in the ashtrays. She indicated if staff observed a resident discard their cigarette butt on the ground, they should pick it up and dispose of it in the ashtray. The BOM stated maintenance completed weekly ground checks and was responsible for keeping the ashtrays clean and the grounds cleared, but she was not sure who was responsible for checking to ensure the emergency fire blanket and aprons were available at each of the smoking areas. The BOM indicated she was unable to show the surveyor where the aprons were located because she was not sure. The BOM also stated she was not sure if staff ever made random observations of the independent smokers to ensure they were still smoking safely. During an interview on 2/17/23 at 12:25 p.m., the Maintenance Aide (MA) revealed it was his responsibility to ensure the smoking areas were free of cigarette butts on the ground, that the emergency fire blankets were stored at each smoking area, and to empty the ashtrays and trash cans. The MA stated that was completed on Wednesday or Friday of each week. He stated he had completed the task in the main smoking area on 2/13/23 (a Monday) but forgot to check the smoking area located outside the MCU. The MA stated the last time the MCU smoking area checks were completed was on Wednesday, 2/01/23, but there was no documentation of the check that day or of any of the weekly checks. The MA stated residents should not be discarding lit cigarette butts on the ground, that the residents on the MCU were supposed to be supervised, and that staff should have been disposing of the residents' cigarette butts. The MA stated he had been informed by staff that this was an issue, but only on one occasion. The MA indicated he did not know what happened to the missing emergency/fire blanket outside the MCU, but he had not been checking to ensure it was there prior to the survey. During an interview on 2/17/23 at 1:44 p.m., the DON revealed the nurses were trained on completing the initial smoking assessment and should complete at least one observation of a resident smoking as part of the assessment, but this was not documented. The DON stated nursing, activities, and social services staff were responsible for completing these assessments. The DON stated nursing staff did the initial assessment, and activities staff or social services staff would complete the assessment post-admission. The DON indicated staff should ensure all residents who required supervision during smoking were alert and that all their smoking paraphernalia was held by staff. The DON stated there was a list of supervised and independent smokers located at each nurses' station and the activities staff should have their own list. The DON stated staff would provide each supervised resident a cigarette and light it for them. The DON indicated staff should observe residents smoking and assist those residents with properly disposing of the cigarette butts as needed. The DON stated staff observing the supervised smokers should ensure the proper disposal of the cigarette butts. The DON stated that if staff were supervising appropriately, there should not have been any discarded cigarette butts on the ground and that maintenance should ensure there was no accumulation of cigarette butts. The DON stated probably a lot of staff had been smoking and discarding their butts on the ground. The DON stated staff would make random observations of the independent smokers, or if there were concerns, but otherwise staff were not observing independent smokers. She stated there should have been another observation of each resident when their quarterly smoking assessment was completed. The DON stated that staff redirected supervised residents when they tried to get cigarettes from other residents and should have been going into the independent smoking area to ensure there were no supervised smokers out there without supervision, The DON stated she would have expected the BOM to intervene when Resident #47 dropped the cigarette on themselves. During an interview on 2/17/23 at 3:45 p.m., the Administrator revealed he expected all smoking assessments to be completed as accurately as possible. He indicated staff were supervising residents who required supervision, based on what was in the smoking policy and according to their training. The Administrator stated ideally, there should not have been residents discarding cigarette butts on the ground, and staff who were present should have been picking them up. The Administrator indicated discarded lit cigarette butts were not sanitary and were not safe due to being a possible fire hazard. The Administrator stated maintenance should have been completing routine rounds, cleaning up any discarded cigarette butts, and disposing of them properly. He revealed he would have expected staff to intervene if any resident had visible ashes on their clothing or when a resident dropped a lit cigarette on themselves. He also stated he expected maintenance to complete their weekly rounds to ensure fire safety blankets were located at each smoking area and that staff were making rounds of smoking areas throughout the day to ensure resident safety and well-being. II. Elopement A. Policy Review of a facility policy titled, Elopement, dated 11/2022, indicated, It is the policy of this facility to investigate and report all cases of missing residents. Staff shall promptly report any resident who tries to leave the premises or is suspected of being missing to the Charge Nurse or DON [Director of Nursing] or designee. If resident not located, notify the Administrator and DON, the resident's legal representative, and law enforcement officials. Provide search teams with resident information. When a departing individual returns to the facility, the Charge Nurse shall examine the resident for injuries and to notify attending physician. B. Record review 1. Resident 92 A review of Resident #92's admission Record revealed the facility admitted the resident with diagnoses that included dementia with behavioral disturbance and agitation, cognitive impairment, and encephalopathy (a disease that affects brain structure or function and causes an altered mental state and confusion). A review of Progress Notes, dated 10/3/22, revealed Resident #92 was admitted to a room on an unsecured hall with the diagnosis of dementia and was identified to be at risk for elopement. A review of an Elopement/Wandering Evaluation, dated 10/3/22, revealed Resident #92 had dementia, ambulated independently, was disoriented, and had the potential to go outside with active exit-seeking behavior. An admission Minimum Data Set (MDS), dated [DATE], revealed Resident #92 had a Brief Interview for Mental Status (BIMS) score of 3, indicating the resident was severely cognitively impaired. The MDS indicated the resident did not exhibit wandering behaviors. According to the MDS, the resident required only supervision and set-up assistance with locomotion on and off the unit and did not use a mobility device. A review of Resident #92's Care Plan, dated as initiated on 10/04/22 and revised on 10/6/22, revealed Resident #92 was an elopement risk related to wandering aimlessly with exit seeking. The care plan indicated the resident had failed attempts with a wandering alert bracelet and was transitioned to the secured unit. Interventions included to assess for fall risk, disguise exits, distract the resident from wandering by offering music, juggling, nutrition, and exercise, document wandering behaviors and attempted diversional interventions, and identify wandering patterns. A review of Progress Notes, dated 10/4/22, revealed Resident #92 was placed on a wandering alert bracelet on 10/3/22 due to signs of exit seeking. The notes indicated on 10/4/22, Resident #92 attempted to leave the facility through a fire door in the dining room. Staff were alerted and redirected Resident #92 back into the facility. A review of Resident #92's Progress Notes, dated 10/5/22, revealed Resident #92 was transferred to the MCU due to exit-seeking behavior with attempts to get out of the facility. The wandering alert bracelet proved to be ineffective, so the facility transitioned Resident #92 to the MCU per their family member's request, to avoid Resident #92 going to the hospital for behaviors. A review of Resident #92's Secure Neighborhood Placement Evaluations, dated 10/5/22, revealed Resident #92 wandered throughout the facility with a wandering alert bracelet and attempted to climb the fence in the smoking areas. A review of Resident #92's Progress Notes, dated 10/6/22, revealed Resident #92 climbed through a window of another resident's room on the MCU at 3:49 p.m. and went over the fence of a courtyard. At 3:50 p.m., staff were directed on the elopement and separated in different directions in order to search for Resident #92. Resident #92 was found ambulating on the street at 4:01 p.m. and was transported back to the facility, with no injuries noted. Resident #92's family member was notified of the incident and preferred medication adjustments, refusing to have Resident #92 sent to the emergency room. A review of the Initial Report for Facility, dated 10/6/22, revealed Resident #92 climbed through a window of another resident's room on the MCU at 3:49 p.m. and jumped the fence. A Code Pink was called to the MCU at 3:50 p.m., and all staff were directed on elopement and where to search. The interdisciplinary team (IDT) members separated and went in different directions away from the facility. Resident #92 was oriented to self only, confused, had impaired memory, wandered, and was admitted within the last 72 hours. Facility staff found Resident #92 down the street at approximately 4:01 p.m. A review of the facility's Missing Person incident investigation, dated 10/6/22, revealed Resident #92 climbed through a window of another resident's room on the MCU at 3:49 p.m. and jumped the fence. Facility staff found Resident #92 on the street, 0.68 miles from the facility, at approximately 4:01 p.m. with no injuries noted. Resident #92 was missing from the facility for approximately 17 minutes. The police, ombudsman, physician, and responsible party were notified. The facility placed Resident #92 on frequent checks and continued placement on the MCU per the family, physician, and facility recommendation. 2. Resident #85 A review of Resident #85's care plan, initiated on 01/11/23, revealed the resident was a high risk for elopement/wanderer related to impaired safety awareness and dementia. A review of Resident #85's Elopement Risk Assessment, dated 11/26/22, revealed Resident #85 scored 24, indicating a high risk for elopement. 3. Monitoring records A review of a list dated 2/13/23, of residents with wandering alert bracelets, revealed two residents who were not on the MCU had the bracelets, one of whom was Resident #85. Multiple observations during the survey conducted from 2/13/23 to 2/17/23 revealed Resident #85 walking up and down unsecured hallways and standing close to exit doors, talking about going on a trip to the mountains without direct staff supervision. A review of the Resident Monitoring Systems: Check operation of door monitors and patient wandering system, dated October 2022 to February 2023, revealed: - 10/13/22: five doors were checked, all passed. - 10/16/22: two doors were checked, both passed. - 10/26/22: five doors were checked, all passed. - 11/7/22: six doors were checked, all passed. - 12/1/22: six doors were checked, all passed. - 12//22: four doors were checked, all passed. - 01/10/23: all seven doors were checked, all passed. - 01/17/23: all seven doors were checked, all passed. - 2/3/23: four doors were checked, all passed. C. Observations Observation on 2/13/23 at 1:20 p.m. revealed Resident #92 asking to get out the exit door to the MCU courtyard and pushing buttons on the keypad next to the door. Observation on 2/14/23 at 12:11 p.m. revealed the Assistant Maintenance Director testing the facility's wandering alert system at six of the seven exit doors. The exit door to the side smoking area did not lock when the Assistant Maintenance Director opened the door with a wandering alert device in hand. D. Interviews During an interview on 2/14/23 at 9:53 a.m., Certified Nursing Assistant (CNA) #2 stated she was doing her routine rounds on 10/06/22 when she noticed Resident #92 was no longer in the MCU's common area. CNA #2 then stated she checked each room and noticed a window open in another resident's room. CNA #2 immediately notified Licensed Practical Nurse (LPN) #3, who then initiated a search for Resident #92. During an interview on 2/14/22 at 10:04 a.m., LPN #3 stated Resident #92 climbed out of another resident's room window on the MCU. LPN #3 immediately notified the DON, the facility called a Code Pink, and staff immediately started searching for Resident #92. During an interview on 2/14/23 at 10:18 a.m., the DON stated Resident #92 started exit-seeking once admitted to the facility, so staff placed a wandering alert bracelet on the resident. Resident #92 continued to exhibit exit-seeking behaviors, so in coordination with the provider and Resident #92's family member, it was determined to place Resident #92 on the MCU. In October 2022, Resident #92 climbed out a window and jumped the fence of a secured outdoor area. Once LPN #3 notified her that Resident #92 had eloped, a Code Pink was called, and facility staff went in different directions from the facility to search. The DON indicated staff found Resident #92 down the street from the facility. The DON stated maintenance put stoppers on the windows of the MCU to prevent them from completely opening to prevent future elopements. During an interview on 2/14/23 at 10:50 a.m., LPN #3 stated Resident #92 had dementia with confusion and was not safe on the street on their own. During an interview on 2/14/23 at 12:04 p.m., the Physician's Assistant (PA) stated he had followed Re[TRUNCATED]
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and facility policy review, the facility failed to provide a comfortable and homelike environ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and facility policy review, the facility failed to provide a comfortable and homelike environment for 1 (Resident #92) of 3 sampled residents who resided on the Memory Care Unit (MCU). Specifically, staff placed a mattress on the floor of the MCU's common area for Resident #92 because a room was not available in the MCU until the next day. Findings included: Review of a facility policy titled, Resident Environmental Quality, dated 2022, indicated, It is the policy of this facility to be designed, constructed, equipped, and maintained to provide a safe, functional, sanitary and comfortable environment for residents, staff and the public. A review of Resident #92's admission Record revealed the facility admitted the resident on 10/03/2022 with diagnoses that included unspecified dementia with behavioral disturbance and agitation, cognitive impairment, encephalopathy, and altered mental status (AMS). An admission Minimum Data Set (MDS), dated [DATE], revealed Resident #92 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated the resident was severely cognitively impaired. According to the MDS, the resident did not exhibit a behavioral symptom of wandering. A review of Resident #92's Care Plan, dated as initiated on 10/04/2022 and revised on 10/06/2022, indicated the resident wandered aimlessly, exhibited exit-seeking behaviors, and was transitioned to the secured unit. Further review of Resident #92's Care Plan revealed a focus statement, dated as initiated on 10/06/2022 and revised 11/09/2022, which indicated the resident was resistive to care related to adjustment to the nursing home, wandered, and chose to sleep on various surfaces throughout the unit. Additionally, a focus statement dated as initiated 10/10/2022 revealed the resident had a behavior problem of wanting to lie/sit on the floor. Review of a Nursing Progress Note Late Entry, dated 10/04/2022 at 8:30 PM, indicated a perimeter security device was initiated for Resident #92 on 10/03/2022 because the resident was showing signs of exit-seeking. Additionally, the note indicated the Director of Nursing (DON) spoke to the resident's family member about moving Resident #92 to the MCU when a room became available in two days. A review of an Interdisciplinary Team (IDT) Progress Note Late Entry, dated 10/05/2022, indicated Resident #92 was transferred to the MCU due to exit-seeking behavior with attempts to leave the facility. A review of census information in the facility's electronic health records software revealed Resident #92 was admitted to a room in the MCU the following day, on 10/06/2022. A review of a Nursing Progress Note, dated 10/06/2022, revealed Resident #92 had been homeless for years and was accustomed to sleeping on the floor. Staff were to encourage Resident #92 to not sleep directly on the floor and to choose a different surface, such as a mattress on the floor, to meet their preference. Review of Care Conference Notes, dated 10/06/2022, revealed the facility held a care conference with Resident #92's family member and discussed concerns related to Resident #92's continued exit-seeking behavior and attempts to sleep on the floor intermittently throughout the units and building. The care conference also addressed moving Resident #92 into a private room on the MCU to decrease stimulation and plans to place the resident's mattress on a bed frame rather than the floor. The facility discussed with Resident #92's family member their concerns with keeping Resident #92 safe, and the family member expressed appreciation that the facility moved Resident #92 to the common area of the MCU until a bed in a room was available. Resident #92's family member reiterated to not send Resident #92 to the hospital if possible because that increased the resident's confusion. A review of the facility's reportable incident investigation, dated 10/06/2022, revealed the Administrator received an anonymous report that staff had been instructed to have Resident #92 sleep on a mattress on the floor in the common area of the MCU. MCU staff and residents were interviewed following the allegation. Resident #92 indicated that due to their prior living situation, they preferred to sleep and spend time on the floor. Upon admission to the facility, Resident #92 attempted to lie on the ground on other units, refused to be redirected back to their assigned room, and wandered throughout the facility with exit-seeking behaviors. Facility staff with family coordination decided to place Resident #92 in the MCU for safety due to the resident's wandering and exit seeking behavior, but a room would not become available until the next day. Resident #92's family member was aware the facility placed a mattress on the floor of the MCU in the line of sight of staff for safety. Review of a written statement dated 10/06/2022 and signed by Licensed Practical Nurse (LPN) #3 indicated the certified nursing assistants (CNAs) informed him that the mattress was placed on the floor in case Resident #92 chose to lie down. Review of a written statement dated 10/06/2022 and signed by Certified Medication Aide (CMA) #12 revealed Resident #92 did not sleep on the mattress in the common area but sat on the mattress for five minutes and would not sit anywhere or stop pacing. During an interview on 02/16/2023 at 9:20 AM, LPN #3 stated that when Resident #92 first came to the MCU there was not an open room, so staff provided a mattress on the floor of the common area for Resident #92. LPN #3 further stated he came in the next day and saw the mattress on the floor, but he never saw Resident #92 sleeping on the mattress. LPN #3 then stated he thought they moved two residents out of the MCU to make room for Resident #92, but he did not know which residents were moved. During a follow-up interview with LPN #3 on 02/16/2023 at 10:15 AM, the LPN stated he did not think it was appropriate to place a mattress on the floor of a common area for a resident to sleep on. LPN #3 further stated the mattress was on the floor of the MCU for Resident #92 for only one night. The next day, they rearranged residents so Resident #92 could have a room. During an interview on 02/16/2023 at 10:18 AM, CNA #13 stated providing a mattress on the floor of the MCU's common area was not appropriate and it would be concerning to her if she saw a resident's mattress there. During an interview on 02/16/2023 at 1:35 PM, CNA #14 stated she did not think it was appropriate to place a mattress on the floor of the MCU common area because that was not good for the resident. During an interview on 02/16/2023 at 2:50 PM, the Admissions Coordinator stated the facility supplied a mattress, bed frame, side table, bedside table, television, and closet to each resident when admitting a resident to a room. The Admissions Coordinator indicated if facility staff opted to place a mattress directly on the floor instead of a bed frame, this should be care planned. The Admission's Coordinator then stated it was not appropriate to place a mattress on the floor in a common area because that was a resident dignity and privacy issue. He further stated resident care needed to be provided and it was not appropriate to provide that in a common area. During an interview on 02/16/2023 at 4:15 PM, the Maintenance Aide stated that when Resident #92 was admitted to the MCU, there was not a room available. Resident #92 had a mattress on the floor in the common area for only that one night. The Maintenance Aide did not put the mattress there, but he did pick it up the following day. He further stated that staff normally placed females with female roommates and males with male roommates, so they switched out a couple residents to make room for Resident #92. The Maintenance Aide then stated it was not appropriate to have a resident sleep on a mattress on the floor of a common area. Residents should have a room, but they did not have one available for Resident #92 on the MCU that night, so they put the mattress in the common area. During an interview on 02/17/2023 at 1:45 PM, the DON stated she expected staff to respect resident rights and privacy because the facility was their home. The DON then stated if a resident was lying on the ground in a common area, staff would put a mattress on the ground in the common area but did not intend for Resident #92 to live in the common area. The DON indicated the mattress was placed on the floor in the common area for Resident #92 because the resident was trying to lie on the floor, not because there was no room for the resident. During an interview on 02/17/2023 at 3:45 PM, the Administrator stated he expected staff to adhere to the education they received about honoring resident rights and privacy. The Administrator further stated it would only be appropriate to place a mattress on the floor of the common area for a resident if it was the wishes of the resident or family, and it should be care planned. The Administrator further stated a mattress should not be placed on the floor for staff convenience.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0801 (Tag F0801)

Could have caused harm · This affected most or all residents

Based on interview, record review, and facility document review, the facility failed to ensure the employee performing the Registered Dietitian (RD) role and signing resident assessments as an RD was,...

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Based on interview, record review, and facility document review, the facility failed to ensure the employee performing the Registered Dietitian (RD) role and signing resident assessments as an RD was, in fact, registered as a dietitian with the Commission on Dietetic Registration (CDR). This had the potential to affect all 96 residents. Findings included: A review of the Colorado Revised Statues Title 6. Consumer and Commercial Affairs § 6-1-707. Use of title or degree-deceptive trade practice, dated 01/01/2019, revealed, (1) A person engages in a deceptive trade practice when, in the course of the person's business, vocation, or occupation, the person: (a)(I) Claims either orally or in writing, to possess either an academic degree or an honorary degree or the title associated with said degree, unless the person has, in fact, been awarded said degree from an institution. (b) Claims either orally or in writing to be a dietitian, dietician, certified dietitian, or certified dietician or uses the abbreviation C.D. or D to indicate that such person is a dietitian, unless such person: (II) Meets one of the following: (A) Completes at least nine hundred hours of a planned, continuous, preprofessional work experience in a nutrition or dietetic practice under the supervision of a qualified dietitian; or holds a certificate of registered dietitian through the commission on dietitian through the commission on dietetic registration. A search for evidence of the Dietitian's registration status on the CDR website revealed, No individuals in the CDR database who are credentialed and match the information provided. A review of a facility document titled, Job Description Dietitian, dated 12/27/2019, revealed, The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of the Dietary Department in accordance with current federal, state, and local standards, guidelines, and regulations governing our facility. A review of the facility's undated employee roster revealed Registered Dietician next to the Dietitian's name. A review of an undated letter from the CDR revealed the Dietitian was eligible to take the registration examination for dietitians on 12/05/2019. A review of an undated nutrition summary for Resident #300 revealed the Dietitian signed with a handwritten signature and wrote RD next to her signature. A review of Resident #300's Nutrition Evaluation, dated 08/25/2022, revealed the Dietitian electronically signed the assessment with RD next to her name. A review of Resident #43's Nutrition Evaluation, dated 01/09/2023, revealed the Dietitian electronically signed the assessment with RD next to her name. A review of Resident #86's Nutrition Evaluation, dated 01/16/2023, revealed the Dietitian electronically signed the assessment with RD next to her name. During an interview on 02/16/2023 at 4:24 PM, the Dietitian Resource stated he was new to the role of Dietitian Resource, and the facility's Dietitian had been eligible to take the RD examination since 2019. The Dietitian Resource stated he was not sure why the Dietitian had not yet been registered but thought she had taken the test a couple of times. During an interview on 02/17/2023 at 10:53 AM, the Dietitian stated she started as the Dietitian in March of 2020 and was eligible to take the RD exam since December 2019. The Dietitian further stated she was not an RD and had taken the exam to become registered four or five times but had not yet passed. The Dietitian further stated she never received clarification on what she could and could not do since she was not registered and was never told not to put RD after her name when completing assessments. The Dietitian further stated no other RD who was registered was signing off or reviewing her assessments and notes. During an interview on 02/17/2023 at 1:45 PM, the Director of Nursing (DON) stated she knew the Dietitian was not an RD but did not know the Dietitian was signing assessments with the RD credential next to her name. The DON further stated it was not appropriate to sign the medical record with an invalid credential. During an interview on 02/17/2023 at 3:45 PM, the Administrator stated he expected his staff to work under the proper credentials. The Administrator further stated he knew the Dietitian was not registered but was not aware that she was documenting the RD credentials next to her name. The Administrator then stated it was not appropriate to sign assessments and notes with an invalid credential. The facility's policy and procedures titled, Registered Dietitian/Qualified Dietitian, revised March 2019, specified, Policy: It is the policy of this facility that the dietary department is under the supervision of a registered dietitian or qualified dietitian as defined by CMS [Centers for Medicare & Medicaid Services] regulations. Procedures: 1. The dietary department is under the supervision of a registered dietitian or qualified dietitian. A registered dietitian or qualified dietitian is one who is qualified based upon: A. Holds a bachelor's or higher degree granted by a regionally accredited college or university in the United States (or an equivalent foreign degree) with completion of the academic requirements of a program in nutrition or dietetics accredited by an appropriate national accreditation organization recognized for this purpose. B. Has completed at least 900 hours of supervised dietetics practice under the supervision of a registered dietitian or nutrition professional. C. Is licensed or certified as a dietitian or nutrition professional by the State in which the services are performed. In a State that does not provide for licensure or certification, the individual will be deemed to have met this requirement if he or she is recognized as a registered dietitian by the Commission on Dietetic Registration or its successor organization, or meets the requirement of paragraphs listed above. 2. The dietitian is responsible for overseeing, but not necessarily limited to: A. Assessing nutritional needs of geriatric and physically impaired persons; B. Developing therapeutic diets' C. Developing regular diets to meet the specialized needs of geriatric and physically impaired persons; D. Developing and implementing continuing education programs for dietary services and nursing personnel; E. Participating in interdisciplinary care planning; F. Budgeting and purchasing food and supplies; and G. Supervising food preparation, dietary sanitation and regulatory compliance. Note: Support staff work under the supervision of the registered dietitian (RD) or qualified dietitian. Support staff include dietetic technicians registered (DTR), nutrition associates (four year degree in nutrition/dietetics), certified dietary managers (CDM), chef, food service managers, etc. The RD or qualified dietitian may delegate certain tasks based on the scope of practice and competency level of each member of the nutrition team.
Jan 2022 4 deficiencies 2 IJ (1 facility-wide)
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Infection Control (Tag F0880)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** VI. Failure to ensure staff wore proper personal protective equipment (PPE) when entering resident isolation rooms A. Profession...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** VI. Failure to ensure staff wore proper personal protective equipment (PPE) when entering resident isolation rooms A. Professional reference According to the CDC Interim Infection Prevention and Control Recommendations to Prevent SARS-CoV-2 Spread in Nursing Homes updated 9/10/21, retrieved on 1/25/22 from: https://www.cdc.gov/coronavirus/2019-ncov/hcp/infection-control-recommendations.html, in pertinent part: Health care providers who enter the room of a patient suspected or confirmed to be infected with SARS-CoV-2, should adhere to standard precautions and use NIOSH (National Institute for Occupational Safety & Health)-approved N95 or equivalent or higher-level respirator, gown, gloves and eye protection (goggles or a face shield that cover the front and sides of the face). B. Observations Certified nurse aide (CNA) #1 was observed on 1/12/22 at 8:37 a.m. CNA #1 entered the isolation room of Resident #65 without wearing a gown or gloves. Resident #65 was on COVID-19 isolation precautions. Resident #65's room had isolation droplet precaution signage posted on the door and on the wall outside the room. In addition there was a sign posted on the resident's door regarding appropriate PPE to be worn prior to entering the room. The room had a purple bin placed outside the room which stored the personal protective equipment (PPE) for staff to utilize. CNA #1 was observed on 1/12/22 at 12:10 p.m. CNA #1 entered the isolation room of Resident #293 without wearing a gown or gloves. Resident #293's room had isolation droplet precaution signage posted on the door and on the wall outside the room. In addition there was a sign posted on the resident's door regarding appropriate PPE to be worn prior to entering the room. The room had a purple bin placed outside the room which stored the personal protective equipment (PPE) for staff to utilize. C. Staff interviews CNA #3 was interviewed on 1/13/22 at 9:33 a.m. She said all staff should put on the personal protective equipment (PPE) from the isolation carts outside the isolation room. She said the PPE included a gown, gloves, an N95 (face respirator) mask and goggles or a face shield. She said regardless of whether the staff were providing care or dropping something off in the room they should put on the appropriate PPE before entering a resident isolation room. Licensed practical nurse (LPN) #2 was interviewed on 1/13/22 at 9:33 a.m. She said all staff should put on the proper PPE before entering a resident isolation room regardless of what care they were providing. She said the proper PPE included a gown, gloves, an N95 mask and a face shield. She said she would remind the staff to utilize the proper PPE before entering resident isolation rooms. The director of nursing (DON) was interviewed on 1/13/22 at 10:35 a.m. She said all staff should wear a gown, gloves, N95 and face shield or goggles when entering a resident isolation room regardless of what type of care was being provided. She said all staff were wearing the N95 mask and face shield at all times because of the current COVID-19 outbreak status. She said all certified nursing aides were trained on appropriate PPE utilization when entering a resident isolation room (she did not give a specific time frame of training). She said she would provide additional training to the staff observed entering the isolation rooms without the proper PPE (after issues were identified in infection control with the immediate jeopardy). Based on observations, record review and interviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, the facility failed to: -Ensure an unvaccinated resident (Resident #11) was socially distanced (six feet apart) from a confirmed COVID-19 positive resident (Resident #14) and Resident #2 (who was not COVID-19 positive) while consuming their lunch meal; -Ensure staff wore proper personal protective equipment (PPE) when entering Resident #65's and Resident #293's isolation rooms for COVID-19; and, -Ensure staff wore PPE (N95 mask) correctly to ensure secure fit. On 1/12/22 at 12:10 p.m. staff were observed to seat Resident #11 at a dining table for lunch with a positive COVID-19 resident. The observation also revealed there was space available to allow the residents to socially distance (see observation below). On 1/12/22 at 8:37 a.m. and 12:15 p.m. certified nurse aide (CNA) #1 was observed to enter Resident #65's and #293's rooms, who were on isolation for COVID-19, with appropriate PPE (gown and gloves, see observation below). On 1/12/22 at 3:32 p.m. CNA #2 was observed wearing his N95 mask incorrectly, failing to ensure a secure fit. The back/bottom strap of the mask was observed hanging in front of his face (see observation below). Record review revealed the facility had been in a COVID -19 outbreak status since 12/26/21, which included positive cases for both residents and staff. The facility's failures beginning 1/12/22 created an immediate jeopardy situation; a situation that was preceded by the facility's outbreak status where four staff members and four residents had tested positive for COVID-19 just days earlier on 1/10/22 and 1/11/22. Furthermore, Resident #11 started experiencing signs and symptoms of COVID-19 on 12/13/21 and was confirmed COVID-19 positive on 1/15/22 which placed residents at risk for harm. Cross-reference F886, the facility failed to follow infection control measures to prevent the potential cross- contamination of SARS-CoV-2 COVID-19, during testing procedures on staff and residents. Findings include: I. Facility status SARS-CoV-2 COVID-19 According to the facility's line list report, updated on 1/17/22, the facility outbreak status confirmed by the local County Health Department (CHD) on 12/26/21 was as follows: -As of 12/26/21, one facility staff had tested positive for SARS-CoV-2 COVID-19 with a polymerase chain reaction (PCR) test. -As of 12/27/21, one resident had tested positive for SARS-CoV-2 COVID-19 with a PCR test and 10 more facility staff had tested positive for SARS-CoV-2 COVID-19 (seven with a PCR test and three with an antigen test). -As of 12/26/21 and 12/27/21 the resident and all staff who were positive according to the line list had one major symptom of COVID-19. The facility remained in outbreak status during survey 1/12/22 to 1/18/22 with a total of 34 residents (nine confirmed with PCR test and 25 with an antigen test); and a total of 32 staff (14 confirmed with PCR test and 18 with an antigen test) who were COVID-19 positive. The facility had five unvaccinated residents refusing the vaccine and two unvaccinated staff who had medical exemptions. II. Immediate Jeopardy A. Findings of immediate jeopardy Observations, record review and interviews revealed the facility failed to follow infection prevention measures to prevent cross-contamination and spread of SARS-CoV-2 COVID-19. There were multiple observations during survey 1/12/22 to 1/18/22 which revealed multiple failures in the facility's infection control program, including failure to ensure COVID-19 testing of staff and residents was conducted properly to prevent the spread of an infectious disease, failure to properly and appropriately use PPE, and failure to properly and effectively socially distance staff during testing and residents with known positive COVID-19 cases. The facility's failure to follow proper infection control practices created an immediate jeopardy situation due to the likelihood the facility's failures would lead to the transmission of SARS-CoV-2 COVID-19. B. Facility notice of immediate jeopardy On 1/13/22 at 12:30 p.m., the nursing home administrator (NHA), clinical resource nurse (RCN) #1 and director of nursing (DON) were notified that the failures in the facility's infection control program created an immediate jeopardy situation that placed all residents in the facility at risk for serious harm related to the transmission of SARS-CoV-2 COVID-19. C. Plan to remove immediate jeopardy On 1/13/22 at 6:00 p.m., RCN #1 presented the following plan to address the immediate jeopardy situation. The following was implemented: 1. Resident #65 is COVID positive but is asymptomatic at this time. CNA #1 to be educated over the phone on 1/13/22 in regards to proper PPE usage in isolation rooms and skilled checklist completed. 2. Resident #293 is COVID positive and not symptomatic at this time. CNA #1 to be educated over the phone on 1/13/22 in regards to proper PPE usage in isolation rooms. 3. Resident #3 (however, this resident number was incorrect as it was Resident #2) was assessed by RN (registered nurse) today and has tested negative on Antigen test on 1/13/22. 4. Resident #11 and Resident #14 were placed at a table together by staff, IP (infection preventionist) educated CNA #3 on 1/13/22 in regards to proper social distancing and keeping COVID positive Residents away from COVID negative Residents. a. IP initiated full house education to all staff on 1/13/22 in regards to which residents were COVID positive, proper PPE usage and isolation, social distancing on the secured unit, and proper wearing of mask. b. The full house education will be completed by 1/17/22, any employee unable to come in and complete in person education will be called and educated or educated prior to start of next scheduled shift. c. Facility completed 1:1 (one-to-one) education with van driver (certified nurse aide #2) in regards to proper usage of N95 mask and offered a different mask on 1/13/22. d. Facility arranged tables in the secured unit to be six feet apart on 1/13/22 at 1300 (1:00 p.m.), two tables were moved on the secured unit away from other residents to encourage the COVID positive residents to socially distance on secured units. e. Staff will continue to encourage residents to wear masks, if residents require redirection or become agitated, staff will utilize the trigger/behavior cards available for the residents to assist them in redirection of those residents as part of the education stated above, this education will be provided to all staff who work the secured unit, education to be completed by 1/17/22. f. Facility will initiate audits of the secured unit for seven meal times throughout the week to monitor staff redirecting residents with COVID to socially distance, and that no COVID positive and COVID negative residents are seated at the same table. g. Facility will also initiate an audit to monitor 10 employees weekly for proper donning and doffing of PPE in and out of isolation rooms, and for staff appropriately wearing masks, these audits will continue until 12 weeks of compliance has been achieved; the audit will start on 1/14/22 (sic) and go until 12 weeks of compliance is achieved. h. This will be reviewed in QAPI (quality assurance performance improvement) for the areas of the (sic) system that are improved and any issues identified. D. Removal of the immediate jeopardy On 1/13/22 at 6:00 p.m. the NHA, RCN and DON were notified the immediate jeopardy was lifted based on evidence of the facility's implementation of the above plan. However, deficient practice remained at an E scope, a pattern for more than minimal harm. III. Failure to ensure an unvaccinated resident (Resident #11) was socially distanced (six feet apart) from confirmed COVID-19 positive resident (Resident #14) and Resident #2 (who was not COVID-19 positive) while consuming their lunch meal. A. Professional reference The Centers for Medicare & Medicaid Services Nursing Home Visitation Frequently Asked Questions (FAQs) updated 1/6/22, retrieved 1/19/22 from https://www.cms.gov/files/document/nursing-home-visitation-faq-1223.pdf revealed in pertinent part: If the facility is using a contact tracing approach for an outbreak investigation, those residents who are identified as potentially being a close contact of the individual who tested positive for COVID-19, are considered to have had close contact and should not participate in communal dining or activities. Residents who have not received a COVID-19 vaccine and have had close contact with someone with COVID-19 infection should be placed in quarantine for 14 days after the close contact, even if viral testing is negative. A resident who is unable to wear a mask due to a disability or medical condition may attend communal activities, however they should physically distance from others. If possible, facilities should educate the resident on the core principles of infection prevention, such as hand hygiene, physical distancing, cough etiquette, etc. and staff should provide frequent reminders to adhere to infection prevention principles. A resident who is unable to wear a mask and whom staff cannot prevent having close contact with others should not attend communal activities. To help residents prevent having close contact, such as in the case of a memory care unit, the staff should limit the size of group activities. They should also encourage frequent hand hygiene, assist with maintaining physical distancing as much as possible, and frequently cleaning high-touch surfaces. If a resident refuses to wear a mask and physically distance from others, the facility should educate the resident on the importance of masking and physical distancing, document the education in the resident's medical record, and the resident should not participate in communal activities. B. Facility policy The Infection Control and Prevention policy, updated 6/28/21, was provided midday by RCN #1 and NHA on 1/12/22. It documented in pertinent part, It is the policy of this facility to include preparatory plans and actions to respond to the threat of the COVID-19, including but not limited to infection prevention and control practices in order to prevent transmission. Infection Prevention Control: Supplies and Practices Hand Hygiene Supplies: -Place FDA (Food and Drug Administration)-approved alcohol-based hand sanitizer with 60-90% alcohol in every resident room (ideally inside and outside of the room) and in other resident care and common areas. -Perform hand hygiene according to the CDC (Centers for Disease Control) guidance. CDC Performing Hand Hygiene using an alcohol-based hand sanitizer or soap and water as identified by CDC. Personal Protective Equipment: Facilities should have policies and procedures addressing: -Under what circumstances and what type(s) of PPE are to be used; -Proper donning/doffing sequence and technique; -Process for appropriate disposal; and, -Proper cleaning, decontamination and storage of any reusable equipment or supplies. Select, maintain inventory, and supply appropriate PPE, where needed, to HCP (healthcare personnel) according to Occupation Safety and Health Administration (OSHA) PPE standards and CDC Standard and Transmission-based Precautions. Include containers for disposal of PPE supplies where needed. -PPE may include facemasks, N95 or higher-level respirators, gowns, gloves, and eye protection (i.e. face shield or goggles). Environmental Cleaning and Disinfection: -Develop a schedule for regular cleaning and disinfection of shared equipment, frequently touched surfaces in resident rooms and common areas. -Ensure availability of and use EPA (Environmental Protection Agency)-registered, hospital-grade disinfectants from list N-disinfectants for coronavirus (COVID-19) -Ensure HCP (healthcare personnel) are appropriately trained to use and manufacturer's instructions for all cleaning and disinfection products (e.g., concentration, application method, and contact time). Education: Prevention Practices -Educate residents, healthcare personnel, and visitors about SARS-CoV-2, current precautions being taken in the facility, and action they should take to protect themselves. Testing Plan for Testing Residents and HCP Guidance addressing when to test resident HCP for SARS-CoV-2 and how to interpret results of antigen test is available at the following links: -Testing Guidelines for Nursing Homes -Interim Guidance on Testing Healthcare Personnel for SARS-CoV-2 -SARS-CoV-2 Antigen Testing in Long Term Care Facilities. Source Control and Distancing Implement Source Control Measures Use of well-fitting cloth masks, facemasks, or respirators to cover a person's mouth and nose. -Residents, if tolerated, should wear a well-fitting form of source control upon arrival and throughout their stay in the facility. Residents may remove their source control when in their rooms but should put it back on when around others (e.g., HCP or visitors enter the room) and whenever they leave their room or go outside of the facility. CDC-Options to improve fit or masks. Implement Physical Distancing Measures -Maintain physical distance between people (at least 6 feet), except when closer distance is required for the provision of care. -HCP are to practice physical distancing and wear source control when in break rooms or common areas. -The following activities can be considered for residents who do not have current suspected or confirmed SARS-CoV-2 infection, are recovered, and have had close contact with a person with SARS-CoV-2 infection: -Communal dining and group activities at the facility with social distancing, source control and frequent hand hygiene. C. Resident #14 1. Resident status Resident #14, age [AGE], was admitted on [DATE]. According to the January 2022 computerized physician orders (CPO), the diagnoses included Alzheimer's disease, dementia with behavioral disturbances, hypertension (high blood pressure), and cognitive communication deficit. The 10/20/21 quarterly minimum data set (MDS) assessment revealed the resident was unable to complete an interview for a brief interview for mental status (BIMS). The resident had short and long term memory problems, and had moderate impairment with cognitive skills for daily decision making. The resident had disorganized thinking, inattention, and did not reject any cares from staff. The resident required extensive assistance with bed mobility, transfers, dressing, toilet use, and personal hygiene. The resident required supervision with locomotion on the unit, and with eating. Resident #14 was confirmed COVID-19 positive via Antigen test on 1/10/22. 2. Record review The 1/10/22 nursing progress note documented the resident had a positive COVID-19 diagnosis. The 12/16/21 care plan revealed the resident would decline to wear a mask in the common areas even when staff requested her to wear a mask. The resident was to be encouraged to maintain a six foot distance between others when out of their room. D. Resident #11 1. Resident status Resident #11, age [AGE], was admitted on [DATE]. According to the January 2022 computerized physician orders (CPO), the diagnoses included Alzheimer's disease, dementia, hypertension (high blood pressure), and muscle weakness. The 10/28/21 quarterly minimum data set (MDS) assessment revealed the resident was unable to complete an interview for a mental status score (BIMS). The resident had short and long term memory problems, and had severe impairment with cognitive skills for daily decision making. The resident required extensive assistance with bed mobility, transfers, dressing, toilet use, personal hygiene, and did not reject any cares from staff. The resident required supervision with locomotion on the unit, and with eating. The resident used a front wheel walker and a wheelchair. Resident #11 was not vaccinated. 2. Record review The 7/21/2020 care plan revised on 10/31/21 revealed Resident #11 declined the COVID-19 vaccine. The 11/8/21 care plan revealed, Resident is at risk for COVID-19. Resident does not maintain her mask in open spaces. Encourage resident to maintain 6 ft distances between others when out of the room. The 12/26/21 CPO revealed the resident was to be encouraged to socially distance from others of six feet or greater, and to redirect as needed to keep a six feet distance, and to document if the resident was non-compliant. The 1/15/22 nursing progress note revealed the resident had a positive COVID-19 test result (three days after eating lunch with a COVID-19 positive resident, see below). E. Resident #2 1. Resident status Resident #2, age [AGE], was admitted on [DATE]. According to the January 2022 computerized physician orders (CPO), the diagnoses included dementia with behavioral disturbances, acute kidney failure, chronic respiratory failure, chronic obstructive pulmonary disease (COPD), type one diabetes mellitus, and unspecified glaucoma. The 1/6/22 quarterly minimum data set (MDS) assessment revealed the resident was unable to complete a brief interview for mental status score (BIMS). She had highly impaired vision. She did not reject cares from staff. She required extensive assistance with bed mobility, transfers, toilet use, personal hygiene, locomotion on the unit, and eating. The resident was totally dependent upon staff for bathing. 2. Record review The 1/2/22 care plan revealed the resident was at risk for COVID-19. -The care plan did not reveal the resident was to maintain six ft social distance from others in the common areas. F. Observations On 1/12/22 from 12:10 p.m. to 12:50 p.m. lunch was observed in the secured unit. At 12:10 p.m. Residents #11 and #2 were escorted in their wheelchairs by certified nurse aide (CNA) #4 to a table in the common area on the secured unit which was an approximately three feet square table. Resident #14 (COVID-19 positive) walked to the same table and sat down with Resident #11 (unvaccinated for COVID-19) and Resident #2 (vaccinated). CNA #4 told Resident #14 it was okay to sit at the table where Residents #11 and #2 were seated. CNA #4 did not encourage Resident #14 or Resident #11 to sit at other available tables in the dining area. To the left of Resident #14 sat Resident #2. Resident #14 (COVID-19 positive) sat across the three foot table from Resident #11 (unvaccinated for COVID-19). The three residents were not socially distanced six feet apart from one another. The residents were not wearing masks. Residents #11, #14, and #2 ate lunch and drank liquids while being seated together. At 12:16 p.m., registered nurse (RN) #1 pulled up a chair and sat in between Residents #14 and Resident #2. RN #1 did not wear gloves as she assisted Resident #11 and #2 with their meals. RN #1 did not sanitize her hands in between assisting the two residents with eating. During the meal, the residents fed themselves and RN #1 assisted with bites of food to Resident #14 and Resident #2. -RN #1 used each resident's own silverware but she did not wear gloves or sanitize her hands in between assisting Resident #14 and Resident #2 with eating. RN #1 used both her right and left hands to assist Resident #14 and Resident #2. RN #1 took her ungloved right hand to pick up the spoon from Resident 14's plate, scooped some food onto it, brought the food to Resident 14's mouth, and sat the spoon back down onto the plate. RN #1 did not sanitize her hands and used her ungloved right hand to assist Resident #2 in the same manner. RN #1 repeated this for 10 minutes with both her ungloved left and right hands for both Resident #14 and Resident #2. RN #1 did not sanitize her hands in between assisting each resident with eating. At 12:45 p.m. RN #1 stood up and walked away from the table. The three residents continued to sit together. Resident #14 (COVID-19 positive) put her spoon that was in her mouth into the pudding of Resident #2. Then Resident #2 put her spoon in the same pudding that Resident #14 ate from. At 12:50 p.m. Resident #14 stood up and walked away from the table. G. Staff interviews Activity assistant (AA) #1 was interviewed on 1/13/22 at 9:49 a.m. She said she was the resident assistant for the memory care unit. She said the staff did not wear gloves while working on the memory care unit. She said the staff sanitized their hands between residents when the staff were assisting residents with eating. She said the staff did not wear gloves but the staff did sanitize their hands in between every resident they provided care to. She said the staff should not have seated a COVID-19 positive resident with the only resident on the unit who was not vaccinated against COVID-19. She said the staff could easily have seated the COVID-19 positive residents at a table that was isolated and six feet away from others. She said the memory care residents did not stay in their rooms to eat. She said the staff could rearrange the tables to be six feet apart. She said the staff should encourage any COVID-19 positive residents to sit together. She said the tables the residents sat at in the dining room were about three feet square tables. AA #1 said to certified nurse aide (CNA) #4, You should never seat an unvaccinated resident with a COVID-19 positive resident. She said, We need to make sure the unvaccinated resident would be safe and socially distanced from others. CNA #4 was interviewed on 1/13/22 at 9:55 a.m. She said, It was me who sat the COVID-19 positive resident with the unvaccinated resident yesterday for lunch. I did not know we should not do that. She said the residents in the memory care unit usually ate in the dining room not in their rooms. She said Resident #11 had a fever today (the unvaccinated resident) and was in bed. The director of nursing (DON) was interviewed on 1/13/22 at 9:50 a.m. She said the staff should not have seated the COVID-19 positive resident with the unvaccinated for COVID-19 resident. She said the nurse should have washed her hands in between assisting each resident with eating. She said it was not good that a COVID-19 positive resident (#14) put her contaminated spoon in Resident #2's pudding and then Resident #2 ate her own pudding. She said the residents should be six feet socially distanced from each other. She said in the memory care unit it was difficult to keep residents socially distanced but the staff should always encourage the residents to socially distance. She said she had talked to Resident #11's family and they did not want the resident to get her COVID-19 vaccination. The DON said, I can't believe the staff put the COVID-19 positive resident with other residents. I will fix this right away. She said she would educate the staff on the memory care unit to seat the COVID-19 positive residents at one table by themselves. She said the staff would be educated to not put COVID-19 positive residents with the residents who were not vaccinated or those who tested negative with COVID-19. The medical director was interviewed on 1/18/22 at 5:08 p.m. He said he was the medical director for a number of years. He said he routinely visited the facility to attend the facility's QAPI. He said he was notified of the facility's immediate jeopardy in infection control. He said it was unfortunate that staff were performing testing while residents were present and were not socially distancing or wearing appropriate PPE. He said it was difficult to keep residents socially distanced in the secure unit, but agreed if staff knowingly sat residents together (not six feet apart) that was a problem. He said he planned to review the facility's infection control and testing policy and procedures in their next QAPI. H. Facility follow-up The regional clinical nurse (RCN) #2 was interviewed on 1/18/22 at 12:20 p.m. She said staff would be provided training to not seat COVID-19 positive residents with those who did not have COVID-19. She said moving forward the COVID-19 positive residents would be placed at a table together to eat in the memory care unit. She said staff on the memory care unit were educated after the IJ on how to seat COVID-19 positive residents. She said she requested the staff to perform a return demonstration of how and where to seat the residents. She said she called any staff that were not working to educate them concerning the matter. The DON was interviewed on 1/18/22 at 1:00 p.m. She said the tables in memory care were moved six feet apart to enable six feet social distancing. She said a separate table was set up in a separate area for residents who were COVID-19 positive. She said the residents who did not have COVID-19 would be seated away from the table with the COVID-19 positive residents. She said the staff had been educated beginning on 1/14/22 to encourage and seat the residents in their appropriate sections. The DON said she misunderstood who had assisted residents with eating on 1/12/22. She said she thought CNA #4 had assisted the residents She said she would speak with RN #1 who had assisted the COVID-19 positive resident at a table with the resident who did not haveCOVID-19. She said it was sad Resident #11 was now positive for COVID-19. -The facility did not provide any additional follow-up concerning further trainings for COVID-19 positive residents in the dining room before the exit of the survey on 1/19/21. IV. Failure to ensure staff wore PPE appropriately A. Observation and interview On 1/12/22 at 3:32 p.m. CNA #2 was observed wearing his N95 mask incorrectly which would not ensure a secure fit. The back strap was observed hanging in front of his face. He said it was ill fitting. I don't like having the straps rubbing on my head. He said he did not ask the IP about being fitted for a new N95 mask. B. Administrative interview On 1/13/22 at 12:00 p.m. the DON and RCN #1 were interviewed. The DON said she was not aware CNA #2 had problems with his mask fitting. She said CNA #2 would be educated on how to properly wear an N95 mask. Today he is wearing his N95 mask appropriately. She said she would schedule CNA #2 for fit testing of a new N95 mask as soon as possible if it was truely ill fitting.
CRITICAL (L)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0886 (Tag F0886)

Someone could have died · This affected most or all residents

⚠️ Facility-wide issue

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** VI. Failure of staff to follow proper infection control guidelines when COVID-19 self testing A. Observations On 1/13/22 at 7:55...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** VI. Failure of staff to follow proper infection control guidelines when COVID-19 self testing A. Observations On 1/13/22 at 7:55 a.m. a physical therapist assistant (PTA) #2, the nursing home administrator (NHA), a receptionist (RCP) #1, two residents and two other unidentified staff were observed in the common testing area. One unidentified male resident was sitting in a wheelchair next to the window and two unidentified staff were observed sitting on the couch in the common testing area. Resident #15 was sitting in a wheelchair in front of the receptionist (without a facial covering), PTA #2 was standing to the left of Resident #15 and observed self-testing for COVID-19 and the NHA was standing to the right of the resident, not socially distancing six feet apart. In addition to staff (observed above) not socially distancing while performing the rapid tests, staff did not protect other individuals and equipment and supplies located within three feet of the testing area from aerosolized droplets expelled during the testing procedure. Staff were observed not disinfecting the testing area between testing. B. Staff interviews The receptionist (RCP) #1 was interviewed on 1/13/22 at 8:15 a.m. She said she conducted the daily screening for all staff and visitors who entered the building. She said she assisted the staff with their daily testing. She said she did not handle the tests, however, she did document the test results once completed. She said the staff self tested. She said residents were able to be in the front lobby when staff tested. The business office manager (BM) was interviewed on 1/13/22 at 8:30 a.m. She said she had two receptionists scheduled for the front desk daily. She said they both assisted with screening all staff and visitors who entered the facility. She said the staff conducted a rapid test daily before each shift and conducted a polymerase chain reaction (PCR) test twice a week. She said the receptionist did not wear a gown or gloves because the staff self tested. She said there are no barriers or social distancing markers set up to assist with social distancing. She said the staff did not sanitize the testing area or desk after each test, however, the staff were instructed to sanitize their hands before and after testing. The director of nursing (DON) and assistant director of nursing (ADON) were interviewed on 1/13/22 at 8:40 a.m. They said the staff were conducting daily rapid testing due to the current COVID-19 outbreak status in the facility. The staff conduct PCR testing twice a week on Monday and Thursdays. The staff self-tested themselves and reported the test results to the receptionist who documented the results. They said the receptionist managed the front desk area and conducted the daily screening process for all staff and visitors who entered the facility. The DON said the daily check in process for staff included answering the screening questions, checking temperatures, the use of hand sanitizer and then the staff would self test either utilizing the rapid test or the PCR test depending on the day. The rapid test provided immediate results, while the PCR test was sent out daily and could take multiple days for the results to be provided. The DON and ADON said staff should be social distancing and staying six feet apart while they conducted their tests. They said they did not have barriers in place and did not have the receptionist or staff wearing full PPE because the staff were self testing. They said they did not have staff disinfect the testing area because each test was pre-packaged. The DON said residents should not be within six feet of a staff member testing in the front lobby area and said social distancing should have been implemented. The DON and ADON said the COVID-19 testing of staff should be conducted in a separate room away from other staff and residents. They said staff should be disinfecting the testing area after each test. C. Facility follow-up The facility's staff COVID-19 testing process was updated and reviewed on 1/18/22 at 2:22 p.m. It revealed the following: -The entrance to the front lobby had a sign explaining the staff COVID-19 testing days and screening process; -The front lobby had red X's placed six feet apart on the floor from the front door to the front desk to indicate where staff would stand while waiting to be screened in and for testing; - The front lobby was also a designated waiting area for testing with signs indicating where staff could wait, social distancing six feet a part; -There was a small dining room labeled room [ROOM NUMBER] that was also a designated waiting area with signs indicating where staff could wait, social distancing six feet a part; -The staff testing area had been moved from the front desk to an enclosed office space next to the front lobby. The office had a door to close for sanitization purposes and was behind a closed fire door separating the residents from the testing area; -The office space designated for testing had a sign indicating the testing process. It read in pertinent part, Take rapid test and PCR test in the front office with the door closed, sanitize the testing area after you test, sit in designated waiting area for 15 minutes for test results and notify the receptionist of your results. Dispose of the test in the red biohazard bin.; -The office space designated for testing had a second sign indicating the disinfection process that read in pertinent part, Staff must disinfect (use disinfectant wipes provided) the testing area before and after testing and leave the area wet for 1 minute prior to testing; and, -The office space designated for testing had a third sign identifying the testing center rules that read, Only 1 person in the room at a time, staff must sanitize their hands before going into the room and after exiting the room. Based on observations and interviews, the facility failed to follow infection control measures to prevent potential cross-contamination and spread of SARS-CoV-2 COVID-19, during testing procedures on staff and residents. Specifically, the facility failed to: -Ensure COVID-19 testing of staff and residents was conducted properly to prevent the spread of an infectious disease, to include the utilization of proper personal protective equipment (PPE); -Maintain social distancing while performing the rapid (antigen) tests; and, -Properly disinfect the testing area between tests. On 1/12/22 at 9:28 a.m. outside agency staff were observed rapid testing Resident #80 for COVID-19 without wearing gloves and gown, with the resident's door open (see observation below). On 1/13/22 at 7:55 a.m. staff were observed self-testing for COVID-19. They did not perform social distancing and failed to protect other individuals, equipment and supplies located within three feet of the testing area from aerosolized droplets during the testing procedures (see observation below). In addition to staff not social distancing while performing rapid tests, staff did not protect other individuals and equipment and supplies located within three feet of the testing area from aerosolized droplets expelled during the testing procedure; and staff did not disinfect the testing area between testing. They failed to protect individuals, equipment and supplies located within three feet of the testing area from aerosolized droplets during the testing procedures. Record review revealed the facility had been in a COVID-19 outbreak status since 12/26/21, which included positive cases for both residents and staff. The facility failures beginning 1/12/22 created an immediate jeopardy situation, a situation that was preceded by the facility's outbreak status where four staff members and four residents had tested positive for COVID-19 just days earlier on 1/10/22 and 1/11/22. Cross-Reference F880, failure to maintain a safe and sanitary environment to prevent the development and transmission of a communicable disease Findings include: I. Facility status SARS-CoV-2 COVID-19 According to the facility's line list report, updated 1/17/22, the facility outbreak status confirmed by the local County Health Department (CHD) on 12/26/21 was as follows: -As of 12/26/21, one facility staff had tested positive for SARS-CoV-2 COVID-19 with a polymerase chain reaction (PCR) test; -As of 12/27/21, one resident had tested positive for SARS-CoV-2 COVID-19 with a PCR test and 10 more facility staff had tested positive for SARS-CoV-2 COVID-19 (seven with PCR tests and three with antigen tests); -As of 12/26/21 and 12/27/21 the resident and all staff who were positive according to the line list report had one major symptom of COVID-19; and, -The facility remained in outbreak status during survey 1/12/22 to 1/18/22 with a total of 34 residents (nine confirmed with PCR test and 25 with an antigen test); and a total of 32 staff (14 confirmed with PCR test and 18 with an antigen test) who were COVID-19 positive. The facility had five unvaccinated residents refusing the vaccine and two unvaccinated staff who had medical exemptions. II. Immediate Jeopardy A. Findings of immediate jeopardy Observations and interviews revealed the facility failed to follow infection prevention measures to prevent cross contamination and spread of SARS-CoV-2 COVID-19, as required during mandatory testing on all staff and residents during a facility outbreak of SARS-CoV-2 COVID-19. The facility's failure to follow outbreak testing requirements created an immediate jeopardy situation due to the likelihood the facility's failures would lead to the transmission of SARS-CoV-2 COVID-19. B. Facility notice of immediate jeopardy On 1/13/22 at 12:30 p.m., the nursing home administrator (NHA), clinical resource nurse (RCN) #1 and director of nursing (DON) were notified that the failures in the facility's infection control program and testing created an immediate jeopardy situation that placed all residents in the facility at risk for serious harm related to SARS-CoV-2 COVID-19. C. Plan to remove immediate jeopardy On 1/13/22 at 6:00 p.m., RCN #1 presented the following plan to address the immediate jeopardy situation. The following was implemented: 1. Resident #80 was assessed by RN (registered nurse) and the resident does not have visible signs or symptoms of COVID on 1/13/22 (sic). An Antigen test was completed by facility staff after notification and the resident was negative for COVID on 1/12/22. a. Facility completed education with all three (name of outside agency) staff on 1/12/22 on notifying facility staff of concerns in regards to possible symptoms and allowing facility staff to complete a proper test on a resident while residing in the facility. b. This education also included usage of proper PPE when testing residents. Facility staff will be the only staff to complete COVID testing on residents moving forward. c. DON (director of nursing) updated COVID-19 policy to include that only facility staff can conduct COVID-19 testing on residents on 1/13/22. 2. Facility moved the testing center for employees to a private room at the front of the building on 1/13/22 at approximately 10:00 a.m. Initially facility closed the doors to the front of the building to limit residents going to the front of the building where testing is taking place, this was completed on 1/13/22 (sic) at 12:00 (p.m.) to allow building to complete a plan. a. Facility initiated a full house education on 1/13/22 at approximately 10:30 a.m. to complete the testing in the center, complete proper disinfecting before and after testing, social distancing while waiting for tests, to keep door closed during the testing, and to wait in designated areas for test results. b. This education will be provided to all employees prior to starting a shift. Any employees who are unable to come in for education will be called and logged on separate in-service sheet and will review and sign prior to starting next shift. Whole house education will be completed by 1/17/22. c. Facility completed 1:1 (one-to-one) education with employee who was identified by surveyors testing in an open area with other residents in common area, this education was completed on 1/13/22 (sic). d. IP (infection preventionist) to complete education to front (sic) desk screeners on 1/13/22 in regards to monitoring the employees while waiting for results to socially distance in reserved areas up in the front of the building. The reserved areas include the dining room, and the front lobby. e. Facility will initiate audits of the testing areas 5x (five times) weekly at various times to monitor for staff being compliant with social distancing and disinfecting. The audit will start on 1/14/22 (sic) and go until 12 weeks of compliance is achieved. This will be reviewed in QAPI (quality assurance performance improvement) for the areas of the (sic) system that are improved and any issues identified. D. Removal of the immediate jeopardy On 1/13/22 at 6:00 p.m. the NHA, RCN and DON were notified the immediate jeopardy was lifted based on evidence of the facility's implementation of the above plan. However, deficient practice remained at an F scope, widespread potential for more than minimal harm. III. Professional referennce According to the CDC guidance, Guidance for SARS-CoV-2 Point-of-Care and Rapid Testing, updated 1/19/22, available from: https://www.cdc.gov/coronavirus/2019-ncov/lab/point-of-care-testing.html#print, accessed on 1/25/22. It read in pertinent part: Rapid point-of-care tests provide results within minutes (depending on the test) and are used to diagnose current or detect past SARS-CoV-2 infections in various settings, such as: Long-term care facilities and nursing homes. Specimen Collection & Handling of Point-of-Care and Rapid Tests -Proper specimen collection and handling are critical for all COVID-19 testing. For personnel collecting specimens or working within six feet of patients suspected to be infected with SARS-CoV-2, maintain proper infection control and use recommended personal protective equipment (PPE), which could include an N95 or higher-level respirator (or face mask if a respirator is not available), eye protection, gloves, and a lab coat or gown. Disinfect surfaces within 6 feet of the specimen collection and handling area at these times: -Before testing begins each day; -Between each specimen collection; -At least hourly during testing; -When visibly soiled; -In the event of a specimen spill or splash; and, -At the end of every testing day. IV. Facility policy and procedures The Resident and Staff Testing for COVID-19 policy and procedure, updated 1/13/22, was provided by the DON on 1/13/22 at 5:00 p.m. It documented, in pertinent part, It is the policy of this facility that all residents and staff will be offered testing for COVID-19 according to most recent CDPHE (Colorado Department of Public Health and Environment) and CMS (Centers for Medicare/Medicaid Services) guidelines. The facility will follow the most stringent guidelines at that time. It is the policy of this facility that only facility staff members are to administer COVID-19 test on residents. Procedures for Residents: The residents will be offered to be tested for COVID-19 with PCR for any of the following reasons: -After identification of 1 (one) positive staff or resident in the facility -If the facility is in a COVID-19 outbreak or outbreak testing-according to the outbreak testing schedule; -If a resident shows signs/symptoms of COVID-19; -If a resident is unvaccinated and leaves the campus and stays out overnight in past 14 days; -If a resident was notified of a high risk exposure; and, -If the facility participated in weekly prevention testing for residents. Procedures for Staff: Staff is required to participate in COVID-19 testing for the following reasons: -After identification of 1 (one) positive resident or staff member; -If the facility is in a COVID-19 outbreak or outbreak testing-according to the outbreak testing schedule; -If a staff member shows signs/symptoms of COVID-19; -If a staff member is unvaccinated then he/she will participate in the surveillance testing according to the most recent CDPHE/CMS guidelines. The rate of testing will be dependent on CDPHE guidelines and county rates; and, -If a staff member has high risk exposure to COVID. V. Failure to perform rapid testing of resident using appropriate PPE A. Observations On 1/12/22 at 9:20 a.m. the physical therapist assistant (PTA) #1 asked LPN #1 about Resident #80's COVID status and if Resident #80 had been tested. PTA #1 told LPN #1 that he reported to certified nurse aide with medication authority (CNA/MA) #1 the previous day (1/11/22) the resident had a scratchy throat and diarrhea. LPN #1 told PTA #1 that she was not aware Resident #80 was having signs and symptoms of COVID-19. LPN #1 told PTA #1 the facility was in outbreak status and all residents and staff were being tested and he needed to talk with the IP. Shortly after, the occupational therapist (OT) entered the unit with rapid testing supplies; then the OT, PTA #1, and an interpreter entered Resident #80's room. -At 9:28 a.m. the OT was observed collecting Resident #80's nasal swab (rapid test) for COVID-19 with the door open and without appropriate PPE (gown and gloves). The OT completed the rapid test without consultation with the facility's IP or DON prior to testing the resident (see interview below). B. Staff interviews The OT, PTA #1 and interpreter were interviewed on 1/12/22 at 10:14 a.m. They said they all worked for an outside agency and provided services to residents, like therapy services. PTA #1 said Resident #80 told him he was having COVID-19 symptoms on 1/11/22 in the morning (scratchy throat, bowel issues). PTA #1 said Resident #80 did not report diarrhea but the resident told him his stomach was bubbly. PTA #1 said he had worked with the resident for the past two weeks and he reported his concerns to CNA/MA #1 on 1/11/22. The OT said she went to the receptionist to get a rapid test for Resident #80. She said when she collected Resident #80's rapid test, she should have used appropriate PPE (gloves and gown) and should have closed the door since this posed a risk for spreading COVID-19 to others. They said they did not consult with the IP or DON prior to testing the resident for COVID-19 with a POC rapid test. The DON was interviewed on 1/12/22 at 11:35 a.m. She confirmed the outside agency staff did not consult with the IP or DON prior to testing Resident #80. She provided documentation of education that was conducted with the OT, PTA #1 and interpreter on 1/12/22 (see follow-up below). CNA/MA #1 was interviewed on 1/13/22 at 2:28 p.m. She said she had worked at the facility since September 2021, and her shift varied since she was in school (she worked 7:00 a.m. to 7:00 p.m. shift). She said she worked on 1/11/22 with Resident #80 and was told by a CNA (she could not remember who the CNA was) that Resident #80 had a headache, but he had no other symptoms of COVID-19 and his vital signs were within normal limits. She said she notified the IP about the resident having pain, she checked on him later in the day and he said he did not have any pain. The IP was interviewed on 1/18/22 at 2:28 p.m. She said CNA/MA #1 told her the resident was complaining of pain and she had just given the resident Tylenol. She said CNA/MA #1 did not specify where the resident had pain or that he complained of headache. She said if she was made aware Resident #80 had any signs/symptoms of COVID-19 she would have assessed the resident. The medical director was interviewed on 1/18/22 at 5:08 p.m. He said he been the medical director for a number of years. He said he routinely visited the facility to attend the facility's QAPI. He said he was notified of the facility's immediate jeopardy in testing. He said he had not observed the facility's testing area, but if concerns had come up he would have conducted ad hoc (as needed) review. He said it was unfortunate that outside staff performed testing without appropriate PPE and it was also unfortunate that staff were performing testing while residents were present and were not socially distancing. He said he planned to review the facility's testing policy and procedures in their next QAPI. C. Facility follow-up On 1/12/22 at 11:35 a.m. the DON provided written education with signed acknowledgement that was provided to the OT, PTA #1 and interpreter on 1/12/22. It included the following: When suspecting COVID for any resident in the facility (name of facility) please be sure to notify nurse on unit to ensure that residents are being assessed by nurse in facility and testing being done, if needed, by the at the facility. If suspected COVID or any signs of symptoms observed PPE (gown, gloves, mask, googles/face shield) needs to be worn before entering the room at all times and following proper PPE donning and doffing.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interviews, the facility failed to ensure services provided met professional standards o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interviews, the facility failed to ensure services provided met professional standards of quality for one (#79) of eight out of 47 sample residents. Specifically, the facility failed to ensure Resident #79's blood pressure was within physician ordered parameters prior to administering hypertensive medication. Findings include: I. Facility policy The Medication Administration policy, updated August 2020, was provided by the nursing home administrator on 1/19/22 at 11:19 a.m. It documented in pertinent part, It is the policy of this facility that medications shall be administered as prescribed by the attending physician. Medications must be administered in accordance with the written orders of the attending physician. All current drugs and dosage schedules must be recorded on the resident's medication administration record (MAR) as appropriate. Should a drug be withheld, refused, or given other than at the scheduled time it should be appropriately documented on the MAR. II. Resident status Resident #79, age [AGE], was admitted on [DATE]. According to the January 2022 computerized physician orders (CPO), diagnoses included essential hypertension, chronic kidney disease, tachycardia, major depressive disorder and anxiety. The 1/14/22 minimum data set (MDS) assessment, revealed Resident #79 required extensive one-person assistance with most activities of daily living (ADLs). III. Observation and interview The morning of 1/17/22 registered nurse (RN) #1 was observed passing medication on the Montrose unit. -At 9:40 a.m., RN #1 prepared Resident #79's medications which included Amlodipine 10 mg (milligram) one tablet by mouth. -At 9:46 a.m., RN #1 took Resident #79's blood pressure (BP) prior to administering her medication, it was 125/65. -At 9:51 a.m. RN #1 was interviewed as she updated Resident #79's electronic medication administration record (EMAR) order to include BP as there was a hold parameter indicated on Amlodipine physician order (see below). She said usually under the order if there was a parameter you had to add additional documentation so it would show up on the resident's EMAR. IV. Record review The December 2021 CPO documented an order dated 12/11/21, which read: Amlodipine 10 mg tablet give one by mouth daily for hypertension hold for systolic blood pressure less than 110. Review of the December 2021 medication administration record (MAR) revealed Resident #79 received blood pressure medication even though her blood pressure was below parameter or was not taken. -On 12/22/21, Resident #79's blood pressure was below parameter at 104/63. -On 12/24/21, Resident #79's blood pressure was not taken or documented, but it was documented she received Amlodipine. Review of the January 2022 medication administration record (MAR) revealed Resident #79 received blood pressure medication four times when her blood pressure was not taken or below parameter: -On 1/1/22 Resident #79's blood pressure was below parameter at 98/44. -On 1/2/22 Resident #79's blood pressure was not taken or documented. -On 1/6/22 Resident #79's blood pressure was documented as not applicable (N/A). -On 1/13/22 Resident #79's blood pressure was not taken or documented. -Review of Resident #79's progress notes for December 2021 and January 2022 revealed no documentation of the resident's blood pressure being taken or any further pertinent information related to her hypertension medication (Amlodipine) being given even though her blood pressure was below parameter or her blood pressure not documented or being taken. V. Staff interview The director of nursing (DON) was interviewed on 1/18/22 at 5:45 p.m. She said nurses should follow physician orders and the expectation was for the nurse to follow the complete order as written. She said blood pressure medication typically had a hold parameter to make sure the blood pressure was taken before the medication was given and it meets the required parameters. She said if a medication was held there should have been a corresponding progress note with physician communication why the medication was held.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

QAPI Program (Tag F0867)

Could have caused harm · This affected most or all residents

Based on interviews and record review, the facility failed to ensure an effective quality assurance program to identify and address facility compliance concerns was implemented, in order to facilitate...

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Based on interviews and record review, the facility failed to ensure an effective quality assurance program to identify and address facility compliance concerns was implemented, in order to facilitate improvement in the lives of nursing home residents, through continuous attention to quality of care, quality of life, and resident safety. Specifically, the quality assurance performance improvement (QAPI) program committee failed to identify and address concerns related to infection control and COVID-19 testing. Findings include: I. Facility policy The Improvement Performance QAPI (quality assurance performance improvement) policy, updated December 2020, was provided by the nursing home administrator on 1/19/22 at 11:19 a.m. It documented in pertinent part, It is the policy of this facility to develop, implement, and maintain an ongoing program designed to monitor and evaluate the quality of resident care, and to resolve identified problems. The primary purposes of Quality Assessment and Assurance Plan are .To identify quality deficiencies and develop and implement plans of action to correct these quality deficiencies, including monitoring the effect of implemented changes and making needed revisions to the action plans. The committee responds to quality deficiencies and serves a preventative function by reviewing and improving systems. The facility's QAPI Committee, having identified the root causes which led to their confirmed quality deficiencies, must develop appropriate corrective plans of action. Action plans may include: -Revision of P&P (performance plan); -Training for staff concerning changes; -Plans to purchase or repair equipment; -Improve the physical plan; and, -Standards for evaluating staff performance. Implementation of facility's action plans: -Staff training; -Deployment of changes to procedures; -Monitoring and feedback mechanisms; and, -Process to revise plans that are not achieving or sustaining desired outcomes. II. Review of the facility's regulatory record revealed it failed to operate a QA program in a manner to prevent repeat deficiencies and initiate a plan to correct them. F880 During a recertification survey 1/17/2020 the facility was cited at an E pattern level. During an infection control focused survey 12/1/2020 the facility was cited at an F widespread level. During the recertification survey on 1/18/22 the facility was cited an K (immediate jeopardy) for not having an effective infection control program. III. Cross-reference citations Cross-reference F886: The facility failed to have an effective program to test for COVID-19 residents, facility staff and individuals providing services to residents of the facility. This deficiency was cited at an L scope, immediate jeopardy, for failure to ensure COVID-19 testing of staff and residents was conducted properly to prevent the spread of an infectious disease. IV. Interviews The NHA and supporting nursing home administrator (SNHA) were interviewed on 1/18/22 at 5:58 p.m. The NHA said the facility's last QAPI meeting was held on 12/8/21 and all department heads attended the meeting. Specifically, they identified some concerns with grievances and wrapped up with identification of social services agreements. He said they reviewed any social service related concerns and reviewed resident council minutes from the previous months. All departments reviewed any concerns. He said systemic concerns such as falls, nursing concerns, infection control, COVID updates, who is out with COVID, those with infections currently in building if they met criteria were reviewed. He said they discussed nosocomial versus community acquired infections and if there were any patterns identified. The SNHA said the QAPI was a robust meeting with a ton of participation from housekeeping to nursing, dietary including the medical director (MD) and it was very integrated. He said they reviewed facility wide systems, and departments would voice concerns or ideas for improvement. He said in the last review the MD closely reviewed the antibiotic stewardship program and wound care. The facility changed the wound physician, they provided a lot of education to staff and wounds were no longer an issue. The SNHA said with regards specifically related to the immediate jeopardy in testing and infection control, they discussed COVID-19. He said policies/practices related to infection control were reviewed along with any recent positive COVID-19 cases and the facility was not in outbreak status. He said the facility was well aware Omicron cases were increasing in the country; however, it was not increasing in the facility's community. He said the facility staff took things serious and they would implement preventative measures and follow-up. He said every facility could have better system in place to set up a testing site for COVID-19, the building was old with minimal areas which were ideal for testing. They acknowledged the state's guidance with implementing a safe sanitary testing site for facility employees and observations of breaks in infection control practices and planned to review the facility's systems at the next QAPI meeting.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 26% annual turnover. Excellent stability, 22 points below Colorado's 48% average. Staff who stay learn residents' needs.
Concerns
  • • Multiple safety concerns identified: 3 life-threatening violation(s). Review inspection reports carefully.
  • • 13 deficiencies on record, including 3 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $22,256 in fines. Higher than 94% of Colorado facilities, suggesting repeated compliance issues.
  • • Grade C (50/100). Below average facility with significant concerns.
Bottom line: This facility has 3 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Ridgeview Post Acute's CMS Rating?

CMS assigns RIDGEVIEW POST ACUTE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Colorado, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Ridgeview Post Acute Staffed?

CMS rates RIDGEVIEW POST ACUTE's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 26%, compared to the Colorado average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Ridgeview Post Acute?

State health inspectors documented 13 deficiencies at RIDGEVIEW POST ACUTE during 2022 to 2024. These included: 3 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 10 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Ridgeview Post Acute?

RIDGEVIEW POST ACUTE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by THE ENSIGN GROUP, a chain that manages multiple nursing homes. With 112 certified beds and approximately 95 residents (about 85% occupancy), it is a mid-sized facility located in COMMERCE CITY, Colorado.

How Does Ridgeview Post Acute Compare to Other Colorado Nursing Homes?

Compared to the 100 nursing homes in Colorado, RIDGEVIEW POST ACUTE's overall rating (5 stars) is above the state average of 3.2, staff turnover (26%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Ridgeview Post Acute?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Ridgeview Post Acute Safe?

Based on CMS inspection data, RIDGEVIEW POST ACUTE has documented safety concerns. Inspectors have issued 3 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Colorado. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Ridgeview Post Acute Stick Around?

Staff at RIDGEVIEW POST ACUTE tend to stick around. With a turnover rate of 26%, the facility is 19 percentage points below the Colorado average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 22%, meaning experienced RNs are available to handle complex medical needs.

Was Ridgeview Post Acute Ever Fined?

RIDGEVIEW POST ACUTE has been fined $22,256 across 1 penalty action. This is below the Colorado average of $33,301. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Ridgeview Post Acute on Any Federal Watch List?

RIDGEVIEW POST ACUTE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.