SAINT JOHN PAUL II CENTER

33 LINCOLN AVENUE, DANBURY, CT 06810 (203) 797-9300
For profit - Corporation 141 Beds HIGHBRIDGE HEALTHCARE Data: November 2025
Trust Grade
10/100
#187 of 192 in CT
Last Inspection: May 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Families researching the Saint John Paul II Center in Danbury, Connecticut should be cautious, as the facility received a Trust Grade of F, indicating significant concerns about care quality. Ranking #187 out of 192 facilities in Connecticut places it in the bottom half, and #19 out of 20 in Western Connecticut County means there is only one other nearby option that performs worse. Unfortunately, the facility is worsening, with the number of issues increasing from 2 in 2024 to 13 in 2025. Staffing is a relative strength, with a turnover rate of 0%, but the overall staffing rating is only 1 out of 5 stars, suggesting staffing levels may still be inadequate. The facility has also incurred $61,220 in fines, which is higher than 89% of Connecticut facilities, raising concerns about ongoing compliance problems. Specific incidents include a failure to provide necessary supervision for residents, leading to falls and injuries, as well as a lack of consistent pharmacy reviews for residents on multiple medications, which could lead to harmful side effects. Additionally, expired medications were found in the facility, highlighting potential risks in medication management. Overall, while there are some strengths, the numerous deficiencies in care and compliance are concerning for families considering this nursing home.

Trust Score
F
10/100
In Connecticut
#187/192
Bottom 3%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
2 → 13 violations
Staff Stability
○ Average
Turnover data not reported for this facility.
Penalties
○ Average
$61,220 in fines. Higher than 67% of Connecticut facilities. Some compliance issues.
Skilled Nurses
○ Average
Each resident gets 30 minutes of Registered Nurse (RN) attention daily — about average for Connecticut. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
43 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 2 issues
2025: 13 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Connecticut average (3.0)

Significant quality concerns identified by CMS

Federal Fines: $61,220

Above median ($33,413)

Moderate penalties - review what triggered them

Chain: HIGHBRIDGE HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 43 deficiencies on record

1 actual harm
Aug 2025 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record reviews, facility documentation, facility policy and interviews for one sampled resident (Resident #1) ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record reviews, facility documentation, facility policy and interviews for one sampled resident (Resident #1) who was reviewed for an allegation of abuse, the facility failed to ensure Resident #1 was free from physical contact with a staff member. The findings include:Resident #1's diagnoses included surgical aftercare of the circulatory system, dysthymic disorder, pleurodynia, dissection of aorta, thrombocytopenia, hypertensive heart disease without heart failure, depression and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 was alert and oriented to person, place, and time. The Resident Care Plan dated 5/14/25 identified Resident #1 at risk for injury or complications related to the use of antiplatelet therapy medication. Interventions directed to give medication as ordered, monitor for cyanosis and pallor, observe for complaints of pain of bone, abdomen, or joint, and observe for active bleeding. The nurse's note dated 7/26/25 at 5:24 AM identified at 5:00 AM Resident #1 informed the charge nurse, Licensed Practical Nurse (LPN) #1, he/she wanted to make a complaint that a nurse aide, Nurse Aide (NA) #1, grabbed his/her wrist too hard. The note indicated there was no injury, Resident #1 was upset and wanted to make a report to the police. The note identified NA #1 was sent home, the police were notified as well as the provider. The Facility Reported Incident form identified on 7/26/25 Resident #1 reported to the 11PM-7AM Nursing Supervisor, Registered Nurse (RN) #1, that the agency nurse aide, NA #1, grabbed his/her right wrist too hard, he/she was not hurt, but wanted to report the incident to the police., who were called and came to the facility to get the report. Review of the written statement signed by Resident #1 identified on 7/26/25 during the early morning hours, NA #1 was arguing and yelling with LPN #1 in the hallway when Resident #1 went out to the hallway and asked NA #1 why are you so loud at which time NA #1 walked towards Resident #1 and put his hand over Resident #1's right wrist. Resident #1 identified he/she pulled away from NA #1 and stated, don't touch me to which NA #1 allegedly stated you are not black. Review of LPN #1's written statement dated 7/26/25 identified during the shift, NA #1 reported to her that a resident had refused incontinent care. LPN #1 identified she informed NA #1 that Resident #1 had a history of initially refusing and she would go in and speak with Resident #1. LPN #1 indicated she spoke with Resident #1 and reported to NA #1 Resident #1 was willing to accept incontinent care, but at that point, NA #1 refused to provide the care without LPN #1 going into the room with him. LPN #1 identified she informed NA #1 Resident #1 did not require two (2) staff members for care, she was in the process of doing her medication pass and could not assist in the room at that time. LPN #1 identified NA #1 began to yell you're racist repetitively walking out of the room into the hallway and then touching his skin stating, my skin is black, not yours, you're racist. LPN #1 identified NA #1 continued yelling in the hallway while residents were in the hallway asking what was going on. LPN #1 identified Resident #1 stood outside of his/her room and stated to NA #1, why are you yelling, calm down, NA #1 proceeded to reach over and grab Resident #1's right arm/wrist at which time Resident #1 stated why are you grabbing me, don't touch me and NA #1 dropped Resident #1's arm/wrist. LPN #1 indicated she went to report this to the nursing supervisor, RN #1, and Resident #1 accompanied her to report the incident. Interview with NA #1 on 8/20/25 at 10:47 AM identified he did get into a verbal altercation with LPN #1, but NA #1 identified he did not abuse anyone. Interview with the nursing supervisor, RN #1, on 8/20/25 at 11:52 AM identified on 7/26/25, LPN #1 and Resident #1 reported that NA #1 had grabbed Resident #1's right arm/wrist. RN #1 identified it was reported after NA #1 got into a verbal argument with LPN #1, Resident #1 came out of his/her room and that was when NA #1 grabbed Resident #1. RN #1 identified NA #1 was immediately sent home, the police were notified, and the provider was notified. RN #1 identified Resident #1 had no injury. Interview and clinical record review with the Director of Nursing (DON) on 8/20/25 at 12:56 PM identified it was reported that on 7/26/25, NA #1 grabbed Resident #1's right arm/wrist after he/she came out to find out why NA #1 had been arguing and yelling at LPN #1 in the hallway. The DON identified the administrator initiated an investigation and NA #1 was placed on the do not return list. The DON identified interviews were done with staff members as well as other residents on the unit. The DON identified the facility policy was zero-tolerance for abuse, and it was the responsibility of all staff to ensure the policy is followed. The DON identified NA #1 did not follow the facility policy as he had been upset. Although attempted, an interview with LPN #1 was unable to be obtained. Review of the facility policy titled Abuse and Neglect, undated, directed, in part, it is the policy of the facility to prevent any form of abuse or neglect towards a resident or residents whenever possible and to promptly and completely investigate and act upon the incident.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record reviews, facility policy, facility documentation and interviews for one (1) of three (3) sampled reside...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record reviews, facility policy, facility documentation and interviews for one (1) of three (3) sampled residents (Resident #2) who had a change in condition, the facility failed to ensure care and services provided were in accordance with professional standards. The findings include:Resident #2's diagnoses included hypertension, hypothyroidism, hyperlipidemia, morbid obesity, malignant neoplasm of thyroid gland and endometrium, and weakness. The physician's order dated [DATE] directed a full code and administer Cardiopulmonary Resuscitation (CPR). The resident care plan dated [DATE] identified Resident #2 had an established advanced directive, full code. Interventions directed to activate resident's advanced directives as indicated, allow opportunities for expression of feelings and ask questions, and inform the resident and/or the healthcare decision maker of any changes in status or care needs. The 5-day [NAME] data set dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of fifteen (15) out of fifteen (15) indicating Resident #2 was alert and oriented to person, place, and time. The nurse's note dated [DATE] at 7:05 A.M. written by the 11PM-7AM Nursing Supervisor, Registered Nurse (RN) #2, identified upon assessment Resident #2 had no pulse or cardiac activity, pupils were fixed and dilated, Resident #2 had significant mottling of the feet and hands. The note indicated CPR was initiated and continued for twenty (20) minutes with no return of circulation and RN #2 pronounced Resident #2's death at 4:00 A.M. A physician's order dated [DATE] directed to release Resident #2's body to the funeral home. A review of the clinical record from [DATE] through [DATE] failed to reflect a physician's order for RN Pronouncement. Interview with NA #2 on [DATE] at 11:59 A.M. identified on [DATE] at approximately 3:30 A.M. she went to Resident #2's room to check on Resident #2 at which time she noted Resident #2 was unresponsive and appeared not to be breathing. NA #2 indicated she tried to wake up Resident #2, by calling out his/her name, tapping him/her on the shoulders, but Resident #2 did not respond. NA #2 identified she immediately notified RN #2 that Resident #2 was unresponsive and would not wake up. NA #2 indicated RN #2 grabbed the crash cart, went to check on Resident #2, and alerted LPN #1 who was on the unit down the hall. NA #2 identified RN #2 and LPN #1 were in Resident #2's room initiating CPR and she went to provide care to another resident. NA #2 indicated on [DATE] at approximately 2:00 A.M. she had observed Resident #2 lying in bed, alive, and breathing. Interview with RN #2 on [DATE] at 12:25 P.M. identified on [DATE] at approximately 3:30 A.M. NA #2 told her Resident #2 was unresponsive, not breathing, and that she thinks Resident #2 expired. RN #2 indicated she immediately grabbed the crash cart, went down to assess Resident #2. RN #2 explained Resident #2 appeared deceased , he/she was not breathing, had no cardiac activity, no pulse, the hands and feet were mottled, blue and cold, and the pupils were fixed and dilated. RN #2 indicated she alerted LPN #1, who came down to the room, and they started CPR on Resident #2. RN #2 identified she and LPN #1 continued to administer CPR for approximately 20-30 minutes, but it was not effective, and Resident #2 was still deceased . RN #2 identified she left the room to make phone calls to the on-call provider and Resident #2's family while LPN #1 continued to administer CPR. RN #2 indicated Resident #2's responsible party declined transferring Resident #2 to the hospital and stated the family would come right down to the facility to see Resident #2. RN #2 identified she did not call Emergency Medical Services (EMS) because it appeared Resident #2 had some type of cardiac arrest, CPR was not successful in resuscitating Resident #2, and Resident #2's responsible party declined transfer to the hospital. RN #2 identified she pronounced Resident #2's death on [DATE] at 4:00 A.M. without a physician's order directing an RN pronouncement. RN #2 identified that she should have called EMS so the emergency room doctor could have pronounced Resident #2's death. Interview with the Medical Director, MD #1, on [DATE] at 12:55 P.M. identified his expectations when a resident who is a full code was found unresponsive, not breathing, without a pulse, that 911 was called, and CPR is initiated. MD #1 identified that on [DATE] when Resident #2 was found unresponsive, not breathing, without a pulse, and CPR was initiated, 911 should have been called so EMS personnel could have pronounced Resident #2's death. MD #1 identified on [DATE] that Resident #2 did not have a physician's order that directed an RN pronouncement of death and RN #2 should not have pronounced Resident #2's death. Interview with the Director of Nursing (DON) on [DATE] at 1:25 P.M. identified on [DATE] when Resident #2 was found unresponsive and CPR was initiated, RN #2 should have called 911, so EMS could have pronounced Resident #2's death. The DON identified RN #2 should not have pronounced Resident #2's death and RN #2 should have known that an RN pronouncement requires a physician's order. Interview with LPN #1 on [DATE] at 3:35 P.M. identified on [DATE] RN #2 notified her Resident #2 was unresponsive and thought Resident #2 had expired. LPN #1 identified that Resident #2 was a full code, so she immediately went down to Resident #2's room with RN #2. LPN #1 indicated when she entered the room, Resident #2 was unresponsive, not breathing with an arm dropped down to the side and Resident #2 was blue. LPN #1 identified she and RN #2 immediately started CPR, continued performing CPR together for approximately 20-30 minutes, then RN #2 left the room to make phone calls to the family and on-call provider, and she continued CPR until the family arrived. Review of facility cardiopulmonary resuscitation (CPR) policy; in part, identified if a patient does not have a do not resuscitate order (DNR), CPR certified staff will initiate CPR and emergency medical services (EMS) will be activated. CPR should also be discontinued when a provider, including a nurse (RN) or nurse practitioner (NP) pronounces death provided they have the authority to do so.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #2) reviewed for accidents, the facility failed to ensure a resident's neurological assessments were conducted following an unwitnessed fall. The findings include:Resident #2's diagnoses included hypertension, hypothyroidism, hyperlipidemia, morbid obesity, malignant neoplasm of thyroid gland and endometrium, and weakness. The fall risk assessment dated [DATE] at 7:35 PM completed by Registered Nurse (RN) #3 identified Resident #2 at a high risk for falls. The care plan dated 7/9/25 identified Resident #2 at high risk for falls related to confusion, deconditioning, gait and balance problems, poor communication/comprehension, psychoactive drug use, and unaware of safety needs. Interventions directed to anticipate and meet the resident's needs, be sure the call light is within reach and encourage the resident to use it for assistance as needed, the resident needs prompt response to all requests for assistance, encourage resident to ask for help prior to getting out of bed, ensure the resident is wearing appropriate footwear when ambulating, or mobilizing in wheelchair, and physical therapy to evaluate and treat as ordered and as needed. The 5-day [NAME] data set dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of fifteen (15) out of fifteen (15) indicating Resident #2 was alert and oriented to person, place, and time, was occasional incontinent of bowel, always incontinent of bladder, dependent on staff dependent on staff for all activities of daily living, including bed mobility, and transfers, was non ambulatory and dependent on staff for mobility in the wheelchair. The Facility Reported Incident report dated 7/20/25 identified at 2:50 AM the 11PM-7AM charge nurse, Licensed Practical Nurse (LPN) #2, heard Resident #2 calling out for help, LPN #2 ran down to the room, observed Resident #2 lying on the floor next to the bed with his/her head at the bottom of the bed, and notified the nursing supervisor, Registered Nurse (RN) #1. RN #1 identified Resident #2 was conscious, laying on his/her back on the floor next to the right side of the bed. RN #1 indicated Resident #2 had no injuries and denied any pain. RN #1 indicated he conducted a skin check and Resident #2 had no skin impairments. The nurse's note dated 7/20/2025 at 4:30 AM written by RN #1 identified he was notified by LPN #2 that Resident #2 was lying on the floor on the right side of the bed and Resident #2 was conscious and verbal. RN #1 indicated he assessed Resident #2, no injuries noted, and Resident #2 denied any pain. RN #1 identified Resident #2 denied hitting his/her head, and neuro checks were initiated. RN #1 indicated the Advanced Practice Registered Nurse (APRN) and Resident #2's responsible party were notified. The APRN note dated 7/21/25 at 1:20 PM written by APRN #1 identified she was asked to see Resident #2 following a fall incident in his/her room. The note indicated Resident #2 was stable and had no signs of acute distress, Resident #2's vital signs were within normal limits, Resident #2 denied any pain and denied hitting his/her head. The note identified neurological checks were initiated for seventy-two (72) hours and an order directed an X-ray of the pelvis and hip to further evaluate Resident #2. A physician's order dated 7/20/25 directed to obtain X-rays of pelvis and bilateral hips for general assessment. The radiology results report dated 7/20/25 at 9:37 PM identified the findings showed no fractures of the right hip, left hip, and pelvis. Review of the neurological evaluation flow sheet dated 7/20/25 directed to conduct neurological evaluations at the initial time of the incident, then every fifteen (15) minutes for the first two (2) hours, then every thirty (30) minutes for two (2) hours, then every hour for four (4) hours, and then every eight (8) hours for at least sixty-four (64) additional hours. The neurological evaluation flow sheet identified on 7/20/25 neurological evaluations were initiated at 2:50 AM, conducted every fifteen (15) minutes until 4:35 AM. On 7/20/25 at 4:50 AM, 5:20 AM, 5:50 AM, 6:20 AM and 6:50 AM, LPN #2 documented Resident #2 was asleep, and had stopped evaluating Resident #2's neurological status. The neurological evaluation flow sheet was completed again at 7:20 AM on 7/20/25 at 7:20 AM to 2:00 AM on 7/21/25 indicating Resident #2's neurological status was assessed. Interview with RN #1 on 8/21/2025 at 11:12 AM identified on 7/22/25 at approximately 2:50 AM, LPN #1 notified him Resident #2 had a fall and was lying on the floor in his/her room. RN #1 indicated when he entered the room Resident #2 was lying on his/her back on the floor next to the bed and Resident #2 was alert and responsive, denied hitting his/her head, denied any pain, and no injuries were noted. RN #1 identified he assessed Resident #2's neurological status, Resident #2's neuros were within normal limits, and initiated neuro checks. Interview with the 11PM-7AM nurse aide, Nurse Aide (NA) #4, on 8/21/25 at 11:19 AM identified on 7/22/25 at approximately 2:50 AM, LPN #2 yelled to her to come down to Resident #2's room. NA #4 identified when she entered the room Resident #2 was on his/her back lying on the floor next to the bed with his/her head next to the bottom of the bed. NA #4 indicated Resident #2 was alert, awake, and talking and after RN #1 assessed Resident #2, they assisted Resident #2 back into bed using a mechanical lift. Interview with LPN #2 on 8/21/25 at 11:30 AM on 7/22/25 at approximately 2:50 A.M. Resident #2 was yelling out for help, so she ran down to the room and observed Resident on his/her back on the floor next to his/her bed with his/her head at the bottom of the bed. LPN #2 indicated she notified RN #1 who came to assess Resident #2 and no injuries were noted. LPN #2 identified Resident #2 was assisted back into bed by RN #1 and the nurse aides via a mechanical lift. LPN #2 identified she evaluated Resident #2's neurological status every fifteen (15) minutes from 2:50 AM until 4:50 AM but at approximately 5:20 AM Resident #2 fell asleep, so she did not wake Resident #2 up the remainder of her shift to evaluate Resident #2's neurological status and left at 7:00 AM. Interview and clinical record review with the Director of Nursing (DON) on 8/21/25 at 1:25 PM identified her expectations are anytime a resident has an unwitnessed fall neurological evaluations are initiated and conducted per the frequency on the neurological flow sheet until complete. The DON identified on 7/20/25 when Resident #2 was sleeping, LPN #2 should have woken up Resident #2 and assessed Resident #2's neurological status. Although requested, a facility neurological assessment policy was not provided.
May 2025 10 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents ( Resident #...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents ( Resident # 71), reviewed for Preadmission Screening and Resident Review ( PASARR), the facility failed to ensure a newly identified mental health diagnosis was referred to appropriate state- designated mental health authority for a level 2 evaluation. The findings include: Resident #71's diagnoses included schizoaffective disorder, mild cognitive impairment and delusional disorder. Review of Resident # 71 clinical records indicated identified a Level II was done on April 13, 2022, with a qualified diagnosis delusion. Further review of Resident #71 clinical records indicated a new diagnosis of schizoaffective was identified on 10/8/23. However, there was no evidence of a referral submitted to the appropriate state- designated mental health authority for a level 2 evaluation. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated the resident was severely cognitively impaired. Resident #71 was noted independent with eating, bed mobility and personal hygiene. The resident's mood and behavior were unable to be assessed. The care plan dated 4/10/25 identified Resident #71 exhibits psychosocial distress with own well-being and/or social relationships related to: Illness/Disorder/Disease process: hallucinations delirium, mental retardation/developmental disability, use of antipsychotic medication. Interventions included to evaluate need for psychiatric/ behavioral health consult and document frequency and impact of the behaviors. Interview with Social Worker (SW #1) on 5/7/25 at 1:50 PM identiifed she would be informed by the psychiatry or the nursing team if there is a new diagnosis or change in condition (related to mental health). Social Worker #1 reported, given Resident #71 was long term care resident who has a history of a level II evaluation, she was not aware that a new referral had to be submitted for new mental health diagnosis. Facilities Social Services Policies and Procedure (Pre-admission Screening for mental Disorder and/or Intellectual Disability Patients) indicates in part, Notify the state mental health authority as applicable promptly after a significant change in mental or physical condition of a patient who has a mental disorderfor review.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, review of facility policy and staff interviews for 1 of the 3 residents reviewed for Act...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, review of facility policy and staff interviews for 1 of the 3 residents reviewed for Activities of Daily Living (ADL) for (Resident #111), the facility failed to ensure the resident consistently received scheduled showers. The findings include: Resident #111's diagnoses included Guillain-Barre Syndrome (a neuromuscular disease) and muscle weakness. The care plan dated 4/29/2025 identified Resident #111 required assistance to perform activities of daily living, such as bathing and grooming, related to limited mobility. Interventions included helping with transfers with a rolling walker. The quarterly MDS assessment dated [DATE] identified Resident #111 was cognitively intact and required partial/moderate assistance for bathing/showering and partial/moderate assistance for transferring to and from the tub/shower. On 5/6/2025, an interview with Resident #111 indicated his/her shower day was Wednesday on the 3:00 PM to 11:00 PM shift. The resident indicated she/he had missed two showers on 4/23/2025 and 4/30/2023. Resident # 111 further indicated staff had told him/her the day staff were too busy to provide her/him with a shower. Additionally, Resident #111 recalled she/he had spoken to Nurse Aide (NA#3) regarding the missing showers. Resident #111 further indicated NA#3 recommended the resident notify the unit manager (RN#6). A review of Nursing Aide medical record documentation for bathing from 4/15/25 through 5/10/25 identified Resident #111 had one documented shower on 5/9/2025. Resident # 111 received bed baths on 4/15, 4/18, 4/22, 4/25, 4/29, 5/2, 5/6, and 5/9/2025. There was no documented bath or shower for 4/23 or 4/30/ 25 when the resident's shower day was scheduled. On 5/12/2025 at 11:11 AM, an interview with NA#1 indicated she recalled showering the resident on 5/9/2025 and indicated the week prior (4/30/2025), she had not showered the resident. NA#1 indicated she offered the resident a shower between 3:00 PM and 4 :00 PM, but the resident had requested a later shower. NA#1 further identified the resident requested the shower at 9:30 PM. NA#1 further indicated that at that time it was too late for a shower because the resident was an assist of two staff member to get up from the bed and shower. Na #1 also indicated all staff members were busy during that time of Resident # 111 request. NA#1 further indicated the resident complained to her (NA# 1) that she/he had missed a shower day when NA#1 was off but could not recall the date. NA#1 indicated when a resident receives showered, nurse aides document the shower in the medical record. On 5/12/2025 at 11:45 AM, an interview with the NA taking care of Resident #111 for the day (NA#2) identified Resident #111 complained to him that she/he had not received a shower the week of April 28 but could not recall the exact date. NA#2 indicated that he notified RN#6 about the resident's complaint. NA#2 indicated he was not aware of the outcome of the resident's complaint. On 5/12/2025 at 12:00 PM, an interview and record review with RN #6 identified she had been notified of the resident's complaint. RN#6 indicated she had not yet spoken to NA#1 (who had been caring for Resident #111) but had spoken to another nurse aide on the 3 :00 PM to 11 :00 PM shift that provided showers to Resident # 111. RN#6 indicated the resident has psychiatric diagnoses that may contribute to the resident thinking she/he did not get showered. RN #6 was not able to identify why the shower documentation in the medical record failed to identify that showers were given. RN # 6 also indicated that the expectation was that nurse aides document the resident shower in the electronic medical record. On 5/12/2025 at 12:39 PM, an interview with NA #3 indicated Resident #111 had complained to him that she/he had not received a shower. NA #3 indicated that he later spoke to NA #1 and NA #1 had assured him Resident # 111 had been getting showers. NA #3 was unable to recall when Resident #111 had complained of not getting a shower. NA #3 further indicated that showers are documented in the computer by the nurse aides. On 5/12/2025 at 12:45 PM, a review of nursing progress notes from 4/22/2025 through 5/9/2025 and the behavior monitoring from 4/1/2025 to 4/30/2025 failed to identify behaviors of care refusal or psychotic behaviors that would have contributed to the resident not receiving showers. The facility policy for Activities of Daily Living given onsite notes documentation of ADL care is recorded in the medical record and must be reflective of the care provided by nursing staff. The policy also indicated that ADL care must be documented in real time, as close to the time that care was provided.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review clinical record reviews, observation, facility documents, review of policy and interviews for 1 of 4 residents r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review clinical record reviews, observation, facility documents, review of policy and interviews for 1 of 4 residents reviewed for accidents (Resident #38), the facility failed to ensure a physician order was written for a diagnostic x-ray after a fall and for 1 of 1 resident reviewed for positioning (Resident #271), the facility failed to ensure the resident's cervical collar was positioned appropriately. The findings included: 1.Resident #38's diagnosis included dementia with behavioral disturbance and repeated falls. The annual MDS assessment dated [DATE] indicated Resident #38 was severely cognitively impaired, had 2 or more falls since prior assessment with no injury, no impairment of the upper and lower extremities and utilized a walker with supervision or touch assist to walk 10 feet once standing. The care plan in place on 7/30/2024 indicated Resident #38 was at risk for falls due to cognitive loss and lack of safety awareness. Interventions included: provide verbal cues for proper pacing and provide a clutter-free environment in the room, obtain psychiatric evaluation for increased agitation during the evening, when the resident attempts to stand unassisted, to provide cues to sit down and wait for assistance and noted the utilization of a wheelchair for safety due to not safe to ambulate independently with a walker. A nursing progress note dated 8/23/2024 at 05:47 PM indicated the Registered Nurse (RN) was called to the unit as Resident #38 fell after eating dinner when she/he attempted to stand. The RN indicated Resident #38 complained of pain in the right thigh, was assessed by the RN and placed in the wheelchair and transported to his/her room. The note further indicated that the Advanced Practiced Registered Nurse (APRN) was notified who then ordered an x-ray of the right hip and thigh and the Power of Attorney was notified. A nurse's note dated 8/23/2024 at 4:16 PM indicated in part, the responsible party was notified and informed an x-ray of the right thigh would be completed. The Radiology Report results for an x-ray of the femur 2 views was reported to the facility on 8/24/2024 at 9:11 AM (x-ray obtained on 8/23/2024 at 9:10 PM) indicated no acute fractures or dislocations, the femoral head and neck were intact if symptoms persist consider a follow up x-ray as clinically warranted. On 8/24/2024 at 7:02 PM a Nurse Practitioner telehealth notification note indicated the hip x-ray was negative for fracture. An interview and verbal review of the clinical record with APRN #1 on 5/13/2025 at 11:40 AM with the ADNS and DNS present indicated s/he no longer worked at the facility and had no access to clinical records. APRN #1 further indicated she/he could not recall what type of x-rays were ordered at the time of the fall and cannot recall the hip x-ray was completed only a femur x-ray. The DNS indicated the nursing notes dated 8/23/2024 identified a hip x-ray and a femur x-ray were ordered by the provider (APRN#1) and a note contacting the responsible party about Resident # 38's x-ray of the thigh would be completed. However, the two notes indicated different x-rays, but the physician order (never written) would have clarified what was ordered. The DNS further indicated the femur x-ray completed indicated the femoral head and neck were intact. The DNS also indicated a physician's order for the type of x-ray was not written. A facility policy labeled Physician/Advanced Practice Provider Orders reviewed and revised on 3/01/2022 indicated the facility policy is to ensure all physician orders were received from a credentialed practitioner before implementing. The policy further indicated that the licensed person taking the order must enter the physician's order into the electronic order management system. A Facility policy labeled Transcription of Orders reviewed and revised on 5/01 2023 indicated in part, transcribing is the recording of physician's orders obtained from a provider by an RN or Licensed Practical Nurse (LPN). 2. Resident #271 was admitted on [DATE] with diagnoses that included a cervical spine fracture and a brain bleed. The admission nursing assessment dated [DATE] identified Resident #217 was alert and oriented to self and place but not to time. The assessment also noted the resident as slightly limited in mobility. A physician's order dated 4/23/2025 directed to maintain cervical collar at all times and noted may be removed for care as needed until 7/23/2025. A care plan dated 4/23/2025 indicated Resident #271 had a self-care performance deficit related to a fracture of the cervical spine. Intervention included assisting to turn and reposition in bed. On 5/5/2025 at 1:20 PM, Resident #271's rigid cervical collar was observed to be inappropriately positioned, with the chin piece, which is usually positioned under the wearer's chin, on the resident's chin, right under the resident's lower lip. The front piece, which is usually positioned on top of the wearer's chest, was floating over the wearer's chest. On 5/5/2025 at 1:30 PM, an observation and interview with LPN #4 indicated that was how the resident's collar was supposed to fit since that is how it had always been placed. LPN #4 also indicated that the collar is removed for care and the last time she removed collar was on 5/5/2025 at 8:30 AM to inspect the skin. LPN#4 also indicated that physical therapy had provided staff with an in-service when the resident first arrived at the facility, but that she did not work that day. On 5/6/2025 at 2:44 PM an observation and interview with the Director of Physical Therapy (PT#1) identified Resident #271's collar was not appropriately positioned and PT #1 observed that the resident's chin piece was on the resident's chin close to the lower lip and the front piece was again floating over the resident's chest instead of directly on the resident's chest. PT #1 indicated that the collar was not positioned appropriately and proceeded to adjust Resident #271's collar to the correct position. A review with PT#1 of the resident's Physical Therapy Evaluation dated 4/24/2025 identified PT#1 had educated the resident and the staff on appropriate collar alignment. PT#1 further indicated that he had educated the staff who were on shift that day, including the unit manager. PT #1 also indicated Resident #271 receives physical therapy and occupational therapy, and the resident had received occupational therapy on 5/6/2025. On 5/7/2025 at 9:51 AM, an interview with Occupational Therapist (OT#1) indicated she had provided occupational therapy to the resident on 5/6/2025 after lunchtime around 1:30 PM or 2:00 PM. OT#1 indicated the resident moves the collar and she provided education to the resident. OT#1 indicated that when she left the resident on 5/6/2025, the collar was appropriately positioned. OT#1 did not recall if she had provided education to nursing staff regarding the resident's collar position. A review of the resident's care plan and nursing progress notes from 4/28/2025 through 5/7/2025 failed to identify instances where the resident was noted to be moving the cervical collar or behaviors that would contribute to inappropriate collar alignment. After surveyor's inquiry, a care plan dated 5/7/2025 identified that Resident #271 was resistant to care related to the cervical collar, with interventions including checking the collar placement and reiterating the importance of keeping the collar properly in place as directed per plan of care. The facility policy for Cervical Collar Application dated 5/1/2023 indicated that a wearer's chin must fit into the indentation on the front aspect of the collar.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, observation, facility policy and staff interviews for the only resident reviewed for Pressure U...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, observation, facility policy and staff interviews for the only resident reviewed for Pressure Ulcer (Resident #99), the facility failed to ensure a physician order was obtained for mattress setting for a specialty mattress and failed to ensure licensed staff checked the settings per the facility policy. The findings include. Resident #99s diagnosis include dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #99 was severely cognitive impairment and a stage 3 pressure ulcer that was not present on admission. The care plan dated 4/15/2025 indicated in part Resident #99 was at risk for skin breakdown due to impaired cognition, incontinence, limited mobility, poor safety awareness and noted a Stage 3 pressure ulcer of the right trochanter. Interventions included: to provide a pressure redistribution surface to the chair and bed, to provide wound treatments as ordered and to reposition 4 times per shift. An observation on 5/5/25 at 12:23 PM noted Resident #99 in bed with an air mattress on the bed with the setting halfway up from soft. On 5/7/25 at 12:13 PM during an interview and record review with LPN #1 indicated the physician would write a physician's order then staff would set up the air mattress based on the resident's weight. However, LPN # 1 was unable to locate a physician order for the air mattress or any instructions for the settings and monitoring of the mattress. An interview and record review and facility policy review with the Director of Nursing Services (DNS) on 5/7/25 at 1:30 PM indicated s/he would have expected a physician order for the mattress along with settings and the nursing staff is responsible for monitoring the mattress. The facility policy labeled Specialty Mattress Replacement surfaces: Use of indicted in part a resident would be evaluated to determine the need for placement of, or the utilization of a specialty mattress and a physician's order will be obtained. The policy further indicated the settings would be adjusted to the manufactures settings by nursing, settings would be checked by a licensed nurse, and the bed kept in the low position when a resident was unsupervised.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record, facility policy review and staff interview for 1 of 4 residents (Resident #117) reviewed for nutrition...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record, facility policy review and staff interview for 1 of 4 residents (Resident #117) reviewed for nutrition, the facility failed to ensure weights were obtained per facility policy for a resident with weight loss. The findings include. Resident #117's diagnosis included obesity, dysphagia and aphasia. The electronic documentation section labeled vital signs/weights indicated on 3/4/2025 noted Resident #117 weighed 155.0 pounds. The electronic documentation section labeled vital signs/weights indicated on 4/13/2025 Resident #117 weighed 147.6 pounds (6.4 pounds weight loss in 39 days and no re weight obtained to verify the weight loss). The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #117 had severe cognitive impairment, held food in mouth cheeks, weight was 148 pounds with no loss or gain of 5% in the last 30 days or 10% in the last 6 months, and noted the resident was on a mechanically altered diet. The care plan dated 5/6/2025 indicated in part Resident #117 was at risk for nutrition and hydration changes related to a mechanically altered diet, variable oral intake, dysphagia significant weight loss and obesity. Interventions included: to monitor for signs of malnutrition, holding food in the mouth, refusing to eat, difficulty swallowing, to monitor/report and record notification of the physician if Resident #117 had lost 3 pounds in a week, greater than 5% weight loss in one month, 7.5% in 3 months or 10% weight loss in 6 months and to obtain weight as ordered. A physician's order dated 4/24/2025 directed to obtain a weight on the 7-3 PM shift every Friday for 4 weeks. A physician's order dated 4/24/2025 directed to obtain weight on the 7-3 PM shift monthly during the first 5 days of the month. Resident #117 was readmitted to the facility from the hospital on 4/24/2025. A Nutritional assessment dated [DATE](4 days after readmission) indicated Resident #117 had been readmitted after a hospitalization with noted weight loss of 4.8% since 3/4/25 and triggered for a 5.5% weight loss from 3/4/25-4/11/25. A readmission weight was requested from nursing staff. Recommendations included 120mls of house supplement twice daily and to obtain a readmission weight. The electronic documentation section labeled vital signs/weights indicated on 4/30/2025 at 8:26 AM Resident #117 weighed 140.0 pounds (7.4 pounds within 29 days and readmission weight was obtained 6 days after readmission to the facility and 2 days after the dietician requested the readmission weight be obtained). No weight was documented as obtained to verify the weight loss. On 5/9/25 at 12:48 PM an interview and record review with the unit manager RN #6 indicated she/he did not know why a weight for the resident was not completed on readmission and reweights were not taken when weights were noted to be 5 pounds or greater less. RN #6 further indicated s/he had monitored the weights monthly after the monthly weights are obtained the first week of the month and did not look at the weights after when residents were readmitted from the hospital. RN # 6 further indicated she/he would look at results for residents with specific orders for daily or weekly weights. RN #6 further indicated not being able to find any documentation of the weight loss or that the physician was notified. After surveyor inquiry, RN # 6 indicated s/he would notify the physician and write a nursing note (26 days after the 6.4-pound weight loss noted on 4/13/2025 and 9 days after the 7.4-pound weight loss was noted on 04/30/2025). The facility policy labeled Monitoring Weights dated 4/09/2025, indicated in part resident weights are obtained within 48 hours of admission and readmission then weekly for 4 weeks. The policy further indicated that residents with an unplanned weight loss/gain of 5 pounds or more must be reweighed within 24 hours and a significant gain or loss of weight must be 1. Documented by nursing in the nursing progress notes 2. The care plan adjusted/revised accordingly. 3. Notification to the physician of the loss /gain 4. Refer to Dietician and the DNS for review.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of employee files, facility documentation for skills competency and interview for 1 licensed staff (LPN # 8), th...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of employee files, facility documentation for skills competency and interview for 1 licensed staff (LPN # 8), the facility failed to ensure licensed staff completed clinical competency validations to provide nursing and related services to meet the residents' needs safely for the year 2024. The findings include:. A review of LPN #8's personnel file identified the date of hire as 5/23/23. However, the employee file failed to identify that Clinical Competency Validations were completed for the year 2024 for LPN # 8 and other licensed staff members. The Facility assessment dated [DATE] identified in part, employee competency assessment and education are an integral part of maintaining proper care of Residents. Staff should possess a clear understanding of their scope of practice and the duties they are responsible for daily. Interview with the Director of Nursing Services (DNS) on 5/13/25 at 11:30 AM identified no licensed staff received clinical competency validations for the year 2024. The DNS further indicated the former Staff Development employee, who was responsible for conducting the competency validations, did not complete them prior to leaving the organization. The DNS also identified that moving forward, the Assistant Director of Nursing Services (ADNS) will assume responsibility for conducting clinical competency validations. A policy for clinical competency validations for licensed staff was requested but not provided.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record reviews and staff interviews for 2 of 5 residents reviewed for (Residents # 26 and # 58) reviewed for v...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record reviews and staff interviews for 2 of 5 residents reviewed for (Residents # 26 and # 58) reviewed for vaccinations, the facility failed to obtain an influenza vaccine consent or refusal from the resident's responsible party. The findings include: 1 Resident #26 was admitted to the facility with diagnoses that included [NAME] encephalopathy (a severe neurological condition caused by a Vitamin B1 deficiency). An annual MDS assessment dated [DATE] indicated Resident #26 had severe cognitive impairment A care plan reviewed on 4/14/2025 indicated Resident #26 had a court-appointed conservator with interventions that included involving the conservator in care planning. On 5/7/2025 at 11:50 AM during record review and interview with the facility Infection Preventionist (LPN#5) identified Resident #26's Conservator of Person (COP) had consented to yearly influenza vaccination on 9/25/2023. The resident's immunization record identified that on 10/3/2023, the resident refused the influenza vaccine. The immunization record failed to indicate if the resident had received or been offered the influenza vaccine for the 2024-2025 season. An interview with LPN#5 identified Resident #26's COP had changed in November of 2024 and that neither consent nor refusal had been obtained from the new conservator. 2. Resident #58'S diagnoses included bipolar disorder and dementia. An MDS assessment dated [DATE] indicated Resident #58 had severe cognitive impairment. A care plan reviewed 4/29/2025 indicated Resident #58 had a court-appointed conservator with interventions that included involving the conservator in care planning. On 5/7/2025 at 11:50 AM during record review and interview with the facility Infection Preventionist (LPN#5) identified Resident #58 had given consent for influenza immunization on 9/29/2023. The resident's immunization record identified that on 10/4/2023, the resident received the influenza vaccine. The immunization record failed to indicate if the resident had received or been offered the influenza vaccine for the 2024-2025 season. An interview with LPN#5 identified Resident #58 was self-responsible in October 2023 and then was assigned a Conservator of Person (COP) in November 2023, and that neither consent nor refusal had been obtained from the conservator for the 2024-2025 influenza season. LPN#5 indicated that emails were sent in October 2024 for COP and Power of Attorneys to contact the facility to provide consent for the influenza vaccine. The facility then sent another email in December 2024 with education and consent forms to designated contacted people. LPN #5 further indicated that she received an email from Resident #58's conservatory requesting a list of all the residents conserved by them who reside at the facility to provide consents. LPN#5 indicated that she had not sent a list back to the conservator since the list dated 2/17/2025 had not been updated.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record reviews and interviews for 4 of 5 residents reviewed for Unnecessary medication review (Residents #22,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record reviews and interviews for 4 of 5 residents reviewed for Unnecessary medication review (Residents #22, # 32, 58 and #86), the facility failed to ensure monthly pharmacy reviews were consistently completed. The findings included: 1. Resident #22's diagnosis included end stage renal failure, anxiety, major depression, thrombosis and gastrointestinal bleed. The care plan dated 2/10/2025 indicated Resident #22 was at risk for complications related to the use of psychotropic drugs. Intervention included having a gradual dose reduction as ordered, to monitor for side effects and consult physician and/or pharmacist as needed, and to monitor medications, especially new/changed/discontinued, for side effects and resident's/patient's response contributing to verbal behaviors The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident 322 was cognitively intact, taking antipsychotic, antianxiety, antidepressant, opioid, antiplatelet and anticonvulsant medications. On 5/12/25 at 10:30 AM an interview, review of the clinical record and facility documentation with the DNS identified monthly pharmacist regimen reviews had been completed for 5/2024 and 6/2024 and 1/2025. The Director of Nursing Services (DNS) indicated May 2024, and June 2024 was prior to his/her start of employment at the facility in 8/2024. The DNS indicated the change in ownership consisted of a change in pharmacy companies and the person in charge at the time did not know the new pharmacy did not provide pharmacy consultants monthly for medication regimen reviews for each resident. The DNS indicated she/he would look for the 1/2025 monthly pharmacy review, but none were found. 2. Resident #32's diagnoses included unspecified dementia, schizophrenia and major depressive disorder. The care plan dated 3/5/25 identified Resident #32 is at risk for complications related to the use of psychotropic drugs. Interventions included: obtaining Abnormal Involuntary movement (AIMS) testing per protocol, gradual dose reduction as ordered, monitor for changes in mental status, functional level, effectiveness and for any adverse effects and report to the Medical Doctor (MD) as indicated. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #32 was cognitively impaired and noted dependent for personal hygiene and oral hygiene care. The MDS also indicated Resident #32 was receiving antipsychotic medication on a routine basis. Review of clinical records identified no monthly medication regimen review was completed on 5/20/2024 for Resident # 32. Interview with the DNS on 5/12/25 at 10:30 AM indicated the facility switched pharmacy providers and the replacement pharmacy company did not have pharmacy services causing no pharmacy reviews for May 2024. She also could not explain why the other months did not have any pharmacy consultations. 3. Resident #58's diagnoses included Type 2 diabetes mellitus, Chronic Obstructive Pulmonary Disease (COPD) and bipolar disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 58 as cognitively impaired and required substantial assistance with personal and oral hygiene. MDS also indicated the residents were receiving antipsychotic medications, anti-diabetic, anticoagulant, diuretic, opioids and other forms of medications. The care plan dated 3/26/25 identified Resident #58 is at risk or complication related to the use of anticoagulation therapy medication. Interventions included laboratory blood work as ordered, anticoagulant to be given as ordered etc. Review of clinical records identified no monthly medication regimen review was completed on for January 2024 and May 2024 for Resident # 58. Interview with the DNS on 5/12/25 at 10:30 AM indicated the facility switched pharmacy providers and the replacement pharmacy company did not have pharmacy services causing no pharmacy reviews for May 2024. She also could not explain why the other months did not have any pharmacy consultations. Facilities Consultant Pharmacy Provider requirement policy indicates in part Reviewing medication administration records, treatment administration records and physician orders (at least monthly). This monthly review is documented in the patients' medical record. 4. Resident #86's diagnosis included cerebral infarction, seizures, kidney failure and diabetes mellitus. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified the resident was severely cognitively impaired, noted no behaviors, utilization of antipsychotic, antidepressant hypoglycemic and antiplatelet medications. The care plan dated 3/21/2025 indicated Resident # 86 Resident is at risk for complications related to the use of psychotropic drugs. Interventions included in part to monitor for side effects and consult physician and/or pharmacist as needed. An interview and record review with the DNS on 5/8/2025 at 1:05 PM indicated the pharmacy regimen reviews were found in a binder all were present except 5/2024 and 6/2024. On 5/12/2025 at 10:30 AM the Director of Nursing Services (DNS) indicated May 2024 and June 2024 she/he was unable to provide the missing reports.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

Based on observations of the facility Medication Storage and labeling, facility policy and interviews reviewed for 2 of 3 (1 North and 2 South Units) medication rooms, the facility failed to ensure th...

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Based on observations of the facility Medication Storage and labeling, facility policy and interviews reviewed for 2 of 3 (1 North and 2 South Units) medication rooms, the facility failed to ensure that an expired medication was discarded. The facility failed to ensure the fridge temperatures were consistently checked and documented and failed to ensure that refrigerators were locked, utilizing locks. The findings included: 1. Observation on 5/13/25 at 10:15 AM of the medication room on 1 north identified the medication refrigerator containing medication was not securely locked with a padlock. Interview with RN#2 indicated she was just in the medication room and must have forgotten to lock it. After inquiry, the lock on the medication refrigerator was secured. 2.Observation on 5/13/25 at 10:37 AM of medication room on 2 South identified an Ear wax Removal Drop had expired on 11/13/24, stored in the medication room. Interview with RN#5 on 5/13/25 at 10:37 AM indicated the medication should have been discarded once the residents was no longer at the facility. RN#5 identified the nursing staff is responsible for going through and checking the medication rooms weekly for expired medications. She also indicated the ear wax removal must have been missed in error. 3. Observation on 5/13/25 at 10:52 AM of 2 South medication room identified missing temperatures/signatures for the refrigerator temperature logs. Missing dates were as follows: For the month of May 2025 (5 days), For the month of April 2025 (20 days) for the month of March 2025 (25 days), February 2025 (23 days) and January2025 (10 days) where refrigerator temperatures were not checked and signed off on. Interview with RN#5 and LPN #3 on 5/13/25 at 10:52 AM identified the temperature logs should completed daily on the 11-7 AM shift. They could not explain why this is not being done. 4.Observation on 5/13/25 at 10:57 AM of the refrigerator on 2 South medication room unlocked. Interview with LPN#3 on 5/13/25 at 10:57 AM indicated the lock was broken, therefore they were unable to use the padlock to close the refrigerator (which was storing medications). LPN #3 was unsure how long the lock had been broken. After the inquiry, the maintenance department was informed of the broken lock. Facilities Medication Storage policy indicated in part, Temperatures will be checked daily to ensure, it is the specified. Policy further indicates expired medications will be removed from the medication storage areas and disposed of in accordance with facility policy.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected multiple residents

Based on observations of the dining, facility policy and interviews, the facility failed to ensure meals were served at the appropriate temperature. The findings include: Observation on 5/08/25 at 8:2...

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Based on observations of the dining, facility policy and interviews, the facility failed to ensure meals were served at the appropriate temperature. The findings include: Observation on 5/08/25 at 8:20 AM of food trucks leaving the kitchen. Observation on 5/08/25 at 8:20 AM of the food truck arriving at 2 North unit. Further observations identified dietary trays being passed out by all staff members. Observation on 5/08/25 at 9:06AM of the last resident on Unit 2 North being served (resident dining in the room). Food items leaving the kitchen were noted at the following temperatures: pureed eggs 200 degrees, pureed hash brown 198 degrees and pureed bread 182 degrees). However, during a test tray on 5/8/25 of the breakfast meal identified the following temperatures pureed hashbrowns were 110.1 degrees, pureed bread 106-degrees, pureed eggs were 106.3 degrees, (these food items left the kitchen at the following temperatures: pureed eggs 200 degrees, pureed hash brown 198 degrees and pureed bread 182 degrees). Interview with the Food Service Director on 5/08/25 at 9:06 AM identified the expectation is that meals are served warm. He further indicated the temperatures obtained were not considered warm enough for consumption. He also identified 135 degrees is acceptable for hot food temperatures and anything below that would need to be reheated Interview with DNS on 5/12/25 at 11:47 AM identified residents in the dining room and on the floors should be served warm food. The DNS also indicated that once the food trucks arrive on the unit, the food trays should be immediately distributed to the residents. She also indicated she believes the organization of the trays and delivery of the food trucks should be taken into consideration prior to leaving the kitchen to assist with efficient passing of the trays. The DNS expressed her suggestions to the kitchen staff after inquiry. The Facilities Food and Nutrition Dietary Services and Procedure policy indicates in part, Each resident shall receive, and facility should provide food and drink that is palatable and at a safe and appetizing temperature.
Oct 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected 1 resident

Based on clinical record reviews, review of facility documentation and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for the misappropriation of personal proper...

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Based on clinical record reviews, review of facility documentation and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for the misappropriation of personal property, the facility failed to ensure a blister pack that contained seven (7) tablets of a controlled medication, Oxycodone, and the controlled disposition sheet were not removed from the facility by a licensed nurse. The findings include: Resident #1's diagnoses included encounter for orthopedic aftercare following surgical amputation, generalized muscle weakness, and pain in unspecified joint. A physician's order dated 8/30/24 directed to administer Oxycodone 5 milligrams (mg) every six (6) hours as needed. Review of the September 2024 Medication Administration Record indicated the Oxycodone was administered on 9/1/24 at 3:10 AM and on 9/6/24 at 12:16 PM for pain. The Facility Reported Incident form dated 9/11/24 identified on 9/8/24 a blister pack of Oxycodone 5mg tablets and the controlled medication disposition sheet for the medication were reported missing from the controlled medication lockbox on Unit 1 North. The investigation identified a 7AM-3PM charge nurse, Licensed Practical Nurse (LPN) #2, had last seen the blister pack and the controlled medication disposition sheet on 9/7/24 at the end of the shift when LPN #2 and the oncoming 3-11PM charge nurse, LPN #1, completed the controlled medication count at the change of shift. The investigation indicated LPN #1 also worked as the 11PM-7AM charge nurse and the blister pack of Resident #1's Oxycodone and disposition sheet were identified as missing by LPN #2 on 9/8/24 during the change of shift medication count and immediately reported to the Nursing Supervisor. The investigation determined there were seven (7) tablets of Oxycodone left in the blister pack after the last count occurred on 9/7/24. Interview and review of the Facility Reported Incident form with the Director of Nursing (DON) on 10/31/24 at 2:27 PM indicated she was the person responsible for conducting the investigation and the outcome of the investigation resulted in LPN #1's termination from the facility because LPN #1 had removed Resident #1's Oxycodone from the facility. The DON identified in an interview on 9/10/24, LPN #1 admitted she took the blister pack of Oxycodone and the controlled medication disposition sheet after she completed the controlled medication count with LPN #2 on 9/7/24 at the change of shift and then disposed of the blister pack and the medication disposition sheet. Review of the facility Abuse Policy dated 5/1/24 defined misappropriation of resident property as the deliberate misplacement, exploitation, or wrongful, temporary or permanent, use of a resident's belongings or money without the resident's consent and directed that misappropriation of resident property was prohibited.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Based on clinical record reviews, review of facility policy, review of facility documentation, and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for the misappr...

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Based on clinical record reviews, review of facility policy, review of facility documentation, and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for the misappropriation of personal property, the facility failed to report an incident to the State Agency when the facility became aware a controlled medication was removed from the facility by a licensed nurse. The findings include: Resident #1's diagnoses included encounter for orthopedic aftercare following surgical amputation, generalized muscle weakness, and pain in unspecified joint. A physician's order dated 8/30/24 directed to administer Oxycodone 5 milligrams (mg) every six (6) hours as needed. The Facility Reported Incident form dated 9/11/24 identified on 9/8/24 a blister pack of Oxycodone 5mg tablets and the controlled medication disposition sheet for the medication were reported missing from the controlled medication lockbox on Unit 1 North. The investigation identified a 7AM-3PM charge nurse, Licensed Practical Nurse (LPN) #2, had last seen the blister pack and the controlled medication disposition sheet on 9/7/24 at the end of the shift when LPN #2 and the oncoming 3-11PM charge nurse, LPN #1, completed the controlled medication count at the change of shift. The investigation indicated LPN #1 also worked as the 11PM-7AM charge nurse and the blister pack of Resident #1's Oxycodone and disposition sheet were identified as missing by LPN #2 on 9/8/24 during the change of shift medication count and immediately reported to the Nursing Supervisor. The investigation determined there were seven (7) tablets of Oxycodone left in the blister pack after the last count occurred on 9/7/24. Interview and review of incident report with the Director of Nursing (DON) on 10/31/24 at 2:27 PM identified the facility failed to ensure an allegation of misappropriation of a resident's property was reported timely to the state agency. The DON indicated she was the person responsible for conducting the investigation and although she was informed by the Nursing Supervisor on 9/8/24 about the missing blister pack of Oxycodone and the controlled medication disposition sheet, the incident was not submitted to the state until 9/11/24. The DON identified the facility's policy was to report all allegations of abuse and misappropriation of resident property to the state agency no later than twenty-four (24) hours for allegations that resulted in no injury. Review of the facility Abuse Policy dated 5/1/24 directed misappropriation of resident property was prohibited and to report all allegations of abuse, including suspected criminal activity and misappropriation of patient property, to the appropriate state and local authority within twenty-four hours if the event does not result in serious bodily injury.
May 2023 23 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interviews for 3 of 5 residents (Resident #9...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interviews for 3 of 5 residents (Resident #91, 22 and 124) reviewed for accidents, for Resident #91, the facility failed to provide the physician ordered 1:1 supervision which resulted in a fall with injury, for Resident #22, the facility failed to provide adequate supervision to prevent a fall, and for Resident #124, the facility failed to ensure the bed was locked to prevent a fall, and for 1 of 5 residents (Resident #93) reviewed for unnecessary medications, the facility failed to ensure that pharmacy recommendations were reviewed and implemented for a resident with a history of multiple falls. The findings include: 1. Resident #91 was admitted to the facility in August 2022 with diagnoses that included dementia, difficulty in walking and repeated falls. The care plan dated 12/1/22 identified Resident #91 required assistance related to confusion. Interventions included providing contact guard for transfers, toileting, and ambulating although the resident was noncompliant with asking for and waiting for assistance due to cognitive deficits. Further, Resident #91 was at risk for falls due to cognitive loss, lack of safety awareness, and dementia. Interventions included to encourage to accept cues for safety reminders, encourage to sit in common area after morning care for breakfast as he/she allows, encourage to accept cues for safety reminders and to offer toileting four times per shift as resident allows. A physician's order dated 12/15/22 directed the resident to receive 1:1 supervision at all times. The quarterly MDS dated [DATE] identified Resident #91 had severely impaired cognition, required extensive assistance with transfer, walking in room/corridor, locomotion on unit, and toilet use. Additionally, Resident #91 had unsteady balance when moving from a seated to a standing position, while walking, turning around, moving on and off toilet, and was only able to stabilize with staff assistance. The physical therapy Discharge summary dated [DATE] identified Resident #91 was using an assistive device up to 100 feet with contact guard. The physician's order dated 3/1/23 directed the resident to receive 1:1 supervision at all times. Although requested a fall risk assessment prior to the fall on 3/5/23 was not provided. The reportable event form dated 3/5/23 at 1:30 AM identified Resident #91 fell in the bathroom and sustained a laceration to the top of the head that measured 3.5 cm and was bleeding. Resident #91 was transferred to the hospital at 2:00 AM for treatment. Neurological and skin assessment performed. The reportable event form identified there was no witness to the fall. Review of the neurological assessment flow sheet dated 3/5/23 at 2:00 AM identified neurological checks was within normal range and Resident #91 had a fall with a head laceration and Resident #91 was transferred to the hospital. The nurse's note dated 3/5/23 at 2:11 AM identified RN #6 Resident #91 fell in the bathroom and sustained a laceration to the top of the head that measured 3.5 cm with bleeding noted. Resident #91 fell at 1:30 AM and left the facility at 2:00 AM. Resident was on 1:1 at all times. Review of the nurse aide flow record identified that NA #3 provided care to Resident #91 on 3/5/23 during the 11:00 PM - 7:00 AM shift (at the time the resident fell on 3/5/23 at 1:30 AM). Review of a statement written by NA #3 dated 3/5/23 identified NA #3 found Resident #91 on the floor by the bathroom after he had left the room and gone to get report from the nurse. NA #3 identified the last time he saw Resident #91 was at 1:00 AM and the resident was sleeping in bed. Review of a statement written by NA #5 dated 3/5/23 identified NA #5 went to assist with Resident #91. NA #5 indicated when she arrived in the room Resident #91 was up on his/her feet and walking. NA #5 indicated Resident #91 looked alright and his/her head was bleeding. NA #5 indicated they called for the nurse LPN #3 and the RN #6. The nurse's note dated 3/5/23 at 5:48 AM identified Resident #91 returned from the hospital with 4 staples to the top of the head and staff resumed 1:1 supervision. Review of the hospital W-10 form dated 3/5/23 identified Resident #91 was admitted on [DATE] at 2:25 AM. Resident #91 was discharged with a diagnosis of laceration of scalp and sutures to be removed within one week. Review of 1:1 supervision in-service sign in sheet dated 3/6/23 identified when a resident is placed on a 1:1 the staff are to complete the 1:1 form and staff need to be either inside or outside of the resident room as directed by the supervisor. Review of the 1:1 binder on 2 North (the dementia unit) on 5/9/23 at 11:00 AM failed to reflect documentation that Resident #91 had been monitored on 1:1 on 3/4/23 and 3/5/23. Interview with the DNS on 5/17/23 at 2:39 PM identified she was not employed by the facility at the time of the incident. The DNS indicated NA #3 should not have left Resident #91 alone because Resident #91 had an order for 1:1 monitoring. Although attempted, an interview with NA #3 was not obtained. Although attempted, an interview with LPN #3 was not obtained. Although attempted, an interview with NA #5 was not obtained. Although attempted, an interview with RN #6 (supervisor) was not obtained. Review of the facility enhanced patient supervision: continuous 1:1 policy directed to when using continuous 1:1 supervision, designated staff will be assigned to manage the 1:1 supervision of the patient. The designated staff will only be involved with the delivery of care to this patient and no other patient. The designated staff must be with the patient at all times; must obtain coverage for breaks; and will provide positive interaction in conjunction with therapeutic interventions. Continuous 1:1 supervision will be provided per nursing judgement or when recommended by a physician/advanced practice nurse. Designated staff will document patient activities every 30 minutes on the continuous 1:1 supervision flowsheet. Review of the falls management policy directed to patients will be assessed for risk of falling as part of the nursing assessment process. Interventions to reduce risk and minimize injury will be implemented as appropriate. Patients experiencing a fall will receive appropriate care and post-fall interventions will be implemented. In the event a fall occurs, an assessment will be completed to determine injury. Any patient who sustains an injury to the head from a fall and/or has an unwitnessed fall will be observed for neurological abnormalities by performing neurological check, per policy. The physician/APRN will be notified of any abnormal findings. 2. Resident #22 was admitted to the facility in February 2022 with diagnoses that included Alzheimer's disease, dementia, absence of left toes and non-pressure chronic ulcer of left/right foot. The care plan dated 2/5/23 identified Resident #22 was at risk for falls due to Alzheimer's disease, osteoarthritis of knee, and partial amputation of left foot. Interventions included that when the resident is tired, to encourage him/her to remain in view of staff until ready to go to sleep in bed. The nurse aide care card dated 2/5/23 identified for safety, when the resident is tired, to encourage him/her to remain in view of staff until ready to go to sleep in bed. Resident #22 is independent with ambulation using rolling walker. The physical therapy discharge evaluation dated 3/2/23 identified Resident #22 was to ambulate 200 - 300 feet with rolling walker with supervision and stand by assist (SBA) (cueing, coaxing, and stand by for safety), with supervision/touching assist. The annual MDS dated [DATE] identified Resident #22 had severely impaired cognition and required limited assistance with transfers, walking in room, walking in corridor, and required supervision with locomotion on unit. Additionally, Resident #22 was not steady, only able to stabilize with staff assistance with moving from seated to standing position, walking, and turning around. Further, Resident #22 had an impairment of range of motion on one side of lower extremity and used a walker with ambulation. A reportable event form dated 4/24/23 at 9:00 PM identified Resident #22 resides on the memory care unit and had a witnessed fall. NA #6 indicated she observed Resident #22 walking with the rolling walker in the hallway. NA #6 indicated Resident #22 then lifted the walker up, loss his/her balance and fell to the floor on his/her right side. Resident #22 complained of bilateral hip pain which was more prominent to the right hip. The physician was notified, and Resident #22 was transferred to the hospital for further evaluation. Review of the fall form dated 4/24/23 identified Resident #22 was observed in a right lateral position on the floor. A physician telehealth consult was done, and bilateral hip x-rays were ordered, however, Resident #22 was transferred to the hospital due to the length of wait time for x-rays and symptoms of fracture. The APRN progress note dated 4/27/23 identified Resident #22 returned from the hospital with a diagnosis of inferior pubis ramus fracture after a fall while ambulating with walker at facility. Resident #22 takes Dilaudid routinely for chronic pain due to severe peripheral vascular disease with history of toe amputation of left foot. Chronic osteomyelitis managed with Bactrim. Dementia due to Alzheimer's is managed with memory care and safety precautions. Diagnosis of pelvic fracture. Plan: acute pelvic fracture pain change Dilaudid to every 4 hours routinely with Robaxin and Tylenol. Follow up with physical therapy. The revised care plan dated 4/28/23 identified Resident #22 was at risk for falls: Alzheimer's disease, osteoarthritis of knee, and partial amputation of left foot. Interventions include to offer bed when observed walking around the hallway in the late evening as resident allows. Review of the summary report dated 4/29/23 at 5:31 PM identified Resident #22 was independent with transfer and ambulation with use of rolling walker. On 4/25/23 Resident #22 was re-admitted to the facility with no surgical interventions for the fracture. Resident #22 remains comfortable with pain management use of as needed Dilaudid and scheduled Methocarbamol every 8 hours for 14 days. Resident #22 was in no distress. The care plan was reviewed and revised to have rehab evaluate activity level. Administered pain medication as ordered. Update APRN/MD as needed. Interview and review of the clinical record with the Physical Therapy Director on 5/16/23 at 8:30 AM identified Resident #22 was discharged from physical therapy on 3/2/23 with the following: Resident #22 was to ambulate 200 - 300 feet with rolling walker with supervision to stand by assist (SBA) (cueing, coaxing, and stand by for safety), with supervision/touching assist. The Physical Therapy Director indicated Resident #22 was not independent with ambulation. The Physical Therapy Director indicated nursing staff were made aware of the recommendations on 3/2/23. Interview and review of the clinical record with the DNS on 5/17/23 at 2:40 PM indicated she was not aware of the physical therapy discharge notes dated 3/2/23 indicating Resident #22 needed supervision to stand by assist (SBA) with ambulation with rolling walker with supervision/touching assist. The DNS indicated she was not employed with the facility at that time. The DNS indicated she thought Resident #22 was independent with ambulation with rolling walker. The DNS indicated NA #6 witness Resident #22's fall. Although attempted, an interview with RN #8 was not obtained. Although attempted, an interview with NA #6 was not obtained. Review of the facility falls management policy identified patients will be assessed for risk of falling as part of the nursing assessment process. Interventions to reduce risk and minimize injury will be implemented as appropriate. Patients experiencing a fall will receive appropriate care and post-fall interventions will be implemented. In the event a fall occurs, an assessment will be completed to determine possible injury. Implement and document patient-centered interventions according to individual risk factors in the patient's plan of care. 3. Resident # 93 was admitted to the facility on [DATE] with diagnoses that included dementia, psychosis, and anxiety disorder. The physician's orders dated 2/1/23 directed to administer Seroquel (an antipsychotic medication used for psychosis) Clonazepam (a benzodiazepine used for anxiety), Lorazepam (a benzodiazepine used for anxiety), and Morphine oral solution (an opioid used for pain relief). The quarterly MDS dated [DATE] identified Resident #93 had severely impaired cognition, was always incontinent of bowel and bladder, and required the assistance of 2 or more staff members with transfers, dressing, and toileting. The MDS also identified Resident #93 was receiving hospice care and had a history of falls. The care plan dated 2/2/23 identified Resident #93 was at risk for falls. Interventions included completing medication evaluations as needed. The monthly pharmacist medication reviews completed on 2/20/23 and 4/21/23 identified that the use of 2 concurrent benzodiazepines (Lorazepam and Clonazepam) increased the risk for falls, especially in combination with Seroquel and Morphine. Recommendations included considering reducing or eliminating Lorazepam and Clonazepam. The recommendation further identified that if the medications were continued, the facility should ensure that ongoing monitoring is in place for efficacy and potential side effects including new onset falls. The clinical record failed to identify that the pharmacy recommendations of 2/20/23 and 4/21/23 were reviewed or implemented by clinical staff at the facility. Review of the clinical record identified that Resident #93 had multiple falls without major injury on the following dates: 2/23/23, 2/28/23, 3/6/23, 3/23/23, 4/19/23, and 4/28/23. Interview with the Medical Director, (MD #1) on 5/17/23 at 12:05 PM identified that he or the facility APRN would usually review and sign the monthly pharmacy recommendations. MD #1 further identified that he and the APRN signed off all the reviews that were provided each month to them by the DNS, and the signed report is placed in the resident's paper chart. MD #1 identified that if a change was made based on the recommendation, the resident's orders would be updated. Interview with the DNS on 5/17/23 at 12:18 PM identified she was unsure why the pharmacy recommendations had not been reviewed by the facility staff or given to the physician or APRN for review. The DNS identified that she provided the provider (MD/APRN) with the pharmacy recommendations for review and signature, and the signed paperwork was placed in the resident's medical record. The DNS further identified that because Resident #93 was on hospice, she was unsure that the recommendations would have prevented the multiple falls Resident #93 had but was unable to provide any documentation to identify the recommendations had ever been provided to the MD or APRN for review. The facility policy on falls management directed that the purpose was to identify risks for falls and minimize the risk for recurrence of falls. The policy further directed that interventions would be implemented and documented according to the resident's risk factors. 4. Resident #124 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder, dementia, and epilepsy. The care plan dated 3/13/23 identified Resident #124 was at risk for falls due to tardive dyskinesia. Interventions included assisting the resident to organize belongings for a clutter-free environment in resident's room and consistent furniture arrangement. The quarterly MDS dated [DATE] identified Resident #124 had severely impaired cognition, required supervision for walking in the room and hall without the use of an assistive device, was occasionally incontinent of bowel and bladder and had 2 or more falls since admission or prior assessment. A reportable event form dated 3/26/23 identified that at 5:00 AM Resident #124 was found in the prone (face down) position on the floor by RN #5, the bed was unlocked, and the resident was barefoot. A neurological evaluation flow sheet dated 3/26/23 identified neurological assessments began as per protocol at 5:00 AM and continued at 15-minute intervals and were normal. A statement by RN #5, dated 3/29/23 identified the bed was in the lowest position when the resident was found on the floor and that is what caused the bed to move. Interview with Administrator on 5/16/23 at approximately 10:40 AM identified although staff locks the beds, if lowered too low, the beds become unlocked, and although Resident #124 was cognitively impaired, he/she was known to raise and lower the bed independently. Review of the policy for accidents/incidents identified the interventions to eliminate (accidents) if possible, and if not possible, reducing the risk of the accident/incident after having been identified and implemented.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interviews, for 1 resident (Resident #105), ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interviews, for 1 resident (Resident #105), the facility failed to ensure advance directives were reviewed with the resident or resident representative on admission to ensure that their wishes were honored. The findings include: Resident #105 was admitted to the facility on [DATE] with diagnoses that included dementia, muscle weakness, and difficulty walking. The care plan dated [DATE] identified Resident #105 had a decline in cognitive function related to dementia. Interventions included to allow Resident #105 to make daily decisions. The care plan also identified Resident #105 had an established advance directive of full code (full code means that if a person's heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive). Interventions included that the resident's expressed advance directive wishes would be activated and followed. The admission MDS dated [DATE] identified Resident #105 had intact cognition, was always continent of bowel and bladder and required the assistance of one staff member with dressing and personal hygiene. A probate court document dated [DATE] identified Resident #105 was assigned a conservator of person and estate. The care plan meeting notes dated [DATE] and [DATE] identified that social services reviewed the resident's advance directives and Resident #105 remained a full code, and that Resident #105 and his/her conservator were not in attendance at the meetings. A review of the clinical record on [DATE] failed to identify any signed documentation related to advance directives or code status signed by Resident #105 or his/her representative or COP. A request was made to the facility on [DATE] at 10:15 AM to provide signed advance directive documentation for Resident #105. The Medical Record Keeper identified on [DATE] at 12:52 PM that she was unable to locate any signed advance directive documents completed by Resident #105 at admission or by his/her representative. Interview with SW #1 on [DATE] at 12:00 PM identified that Resident #105 had not been invited to participate in any care plan meetings since his/her admission to the facility due to his/her diagnosis of dementia. SW #1 identified that nursing was responsible for obtaining a signed advance directive from the resident or representative on admission to the facility and that advance directives were reviewed at the care plan meetings, so if the resident or representative wanted to make a change, a new advance directive would be signed during the care plan meeting and the care plan would be updated. Interview with the Corporate Nurse, (RN #7) on [DATE] at 12:28 PM identified that advance directives should be reviewed and signed by the resident or representative on admission to the facility and by someone from nursing, at some point. RN #7 indicated she was unsure why Resident #105 did not have a signed advance directive, but that the social services department updated the care plan so maybe they should have followed up. Interview with the DNS on [DATE] at 1:21 PM identified that all residents of the facility should have s signed advance directive in the clinical record, which should be obtained on admission to the facility. The DNS further identified if the a resident had a change in cognition or was unable to sign for his/herself, the resident representative would be asked to review and sign the advance directive, and the advance directives should be reviewed at the quarterly care plan meetings. The facility policy on cardiopulmonary resuscitation (CPR) directed that every resident of the facility had the right to accept or decline CPR in the event of a cardiac or respiratory arrest, and the facility would ensure that the resident's wishes were followed. Although requested, the facility failed to provide a policy on advance directives.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #107...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #107) the facility failed to ensure the physician and conservator were updated of a weight loss in a timely manner. The findings include. Resident #107 was admitted to the facility on [DATE] with diagnoses that included stroke affecting the left non dominant side, aphasia, and dysphasia. a. The Weight and Vital Summary dated 6/20/22 identified Resident #107 weighed 160 lbs. The Weight and Vital Summary dated 6/27/22 identified Resident #107 weighed 147 lbs., a loss of 13 lbs. The Weight and Vital Summary dated 7/1/22 identified Resident #107's weighed 144.2 lbs. Review of progress notes dated 6/20/22 - 7/4/22 failed to reflect that the physician or resident representative had been notified of the residents 15.8 lbs. weight loss. Interview with the Dietitian on 5/11/23 at 9:41 AM indicated from admission Resident #107 received most of his/her nutrition via the feeding tube, with a small amount via oral, and had been seen by speech therapy. The Dietitian indicated that weights were to be done on admission and once a week for 4 weeks and then monthly unless there was an issue with not eating well or some issue then she or a physician would recommend weekly weights. The Dietitian indicated all monthly weights were to be completed by the 5th day each month and noted if the weight was a gain or loss from the weight before, whether weekly or monthly, then nursing must get a reweight right away but not more than 1 - 2 days. The Dietitian indicated on 6/20/22 Resident #107 weighed 160 lbs. then on 7/1/22 weighted 147 lbs. so, she added house supplements and extra protein. The Dietitian requested a reweight at that time but did not put the resident on weekly weights. The Dietitian indicated it was nursing's responsibility to notify the physician/APRN and resident's representative of any weight loss. The Dietitian indicated the physician and representative should have been notified of the weight loss but were not notified of the weight loss on 6/27/22 or 7/4/22. Interview with the DNS on 5/11/23 at 12:31 PM indicated weights should be obtained on admission and weekly for 4 weeks. If the resident is stable, weights can be obtained monthly or if weights are not stable, the resident's weights may need to be done weekly. The DNS indicated the Dietitian would be involved with the discussion to determine if weekly weights were needed. The DNS indicated the monthly weights were to be done by the 5th of each month. The DNS indicated the reweights must be redone as soon as there is a discrepancy and if there is a loss or a gain the nurse must notify the APRN/MD and Dietitian that day. The DNS indicated if a resident had a significant weight loss, that the resident would go onto weekly weights to be able to monitor the resident. The DNS indicated the charge nurse was responsible to notify the APRN/MD, resident representative, and Dietitian that day, of the weight loss, or within a day no more than 2 days pending on if the APRN is going to see the resident so they could update the family of everything at the same time. The DNS indicated the clinical record failed to reflect that the APRN/MD or conservator had been updated. b. The Weight and Vitals Summary dated 10/10/22 identified Resident #107 weighed 152.2 lbs. The Weight and Vitals Summary dated 11/1/22 identified Resident #107 weighed 131.8 lbs., a 20.4 lbs. weight loss in 21 days. The Nutritional assessment dated [DATE] identified Resident #107 was receiving a regular diet and Jevity 1.2 at 60 ml per hour for 16 hours a day. Resident #107 requires total feeding from staff. The Dietitian noted a weight loss on 11/1/22, resident weight was 131.8 lbs. and she had requested a reweight to confirm a 13% weight loss in 1 month. The plan, re-weight had been requested. Recommend increase tube feeding to meet approximately 75% of needs. (Next weight was not done until 12/7/22). The quarterly MDS dated [DATE] identified Resident #107 had severely impaired cognition and required total assistance for care. Additionally, had a weight loss of 5% or more in the last month or loss of 10% or more in the last 6 months. Resident #107 received 51% or more of total calories from a feeding tube. Also, receives a mechanically altered diet. Interview with the Dietitian on 5/11/23 at 9:50 AM indicated the first significant weight loss was on 11/1/22 and identified the resident representative was not notified. c. The Weights and Vitals Summary dated 12/7/22 identified Resident #107 weighed 125.8 lbs., a weight loss of 6.0 lbs. Review of the progress notes dated 12/7/22 - 12/31/22 failed to reflect documentation that the physician or resident representative were notified of the weight loss. The Nutritional assessment dated [DATE] identified Resident #107 was receiving a dysphasia diet and Jevity 1.5 at 55 ml per hour for 16 hours a day. Resident #107 requires total feeding from staff. The Dietitian noted a weight loss from weight obtained on 12/7/22 of 125.8 lbs. a 4.5% weight loss but weight was not confirmed. Resident #107 had a 14% weight loss in 6 months. Significant weight loss continues, and oral intake appears to be declining. Tube feeding provides 80% of residents' needs. Resident #107 appears to require tube feeding to meet 100% of nutritional needs. Recommend Jevity 1.5 at 75 ml per hour for 16 hours related to unintended weight loss. (Next weight done on 1/19/23). Interview and review of the clinical record with the Dietitian on 5/11/23 at 10:00 AM indicated on 12/7/22 there was a weight loss and she would expect the representative and physician to be notified. Further, the clinical record indicated the APRN/MD and representative were not notified on or around 12/7/22 of the weight loss. d. The Weight and Vitals Summary dated 5/1/23 identified Resident #107 weighed was 128.8 lbs. The Weight and Vitals Summary dated 5/8/23 identified Resident #107 weighed 120.4 lbs., an 8.4 lb. weight loss. The Nutritional assessment dated [DATE] identified Resident #107 was receiving a dysphasia Advanced diet with no bread's large portions with bolus feedings. Weight on 5/8/23 was 120.4 lbs. and requested a reweight. This is a 6% decline. Resident is currently on weekly weights. Discussed obtaining a reweight to confirm. Unconfirmed significant weight loss. Will continue with current interventions and await a reweight. Interview with the Dietitian on 5/11/23 at 10:15 AM indicated that on 5/9/23 she had requested from nursing a reweight to confirm the weight loss on 5/8/23 but still has not received the reweight and indicated the APRN/MD and representative were not updated of the weight loss from 5/8/23 - 5/11/23. Interview with MD #1 on 5/16/23 at 11:20 AM indicated he had seen Resident #107 but not for weights. MD #1 indicated he was not notified or aware of the residents continued weight loss. MD #1 indicated the APRN should be notified right away of weight loss especially for a resident that was on a tube feeding. MD #1 indicated the APRN is in the facility 4 days a week. MD #1 indicated no resident on a tube feeding should lose weight. MD #1 indicates the facility should follow their protocol for obtaining weights. MD #1 indicated he should have been notified of the first weight loss on 6/27/22 of 13 lbs. and he would have investigated it. MD #1 indicated any time a big discrepancy is identified in the weight, a reweight must be done and the resident should have been placed on weekly weights starting on 11/1/22 due to the weight loss and discrepancy. MD #1 indicated if he had been made aware of the ongoing weight loss, he would probably have order blood work. Review of the Weights Policy identified the purpose was to obtain a baseline and identify significant weight changes. Residents are weighed on admission and weekly times 4 weeks then monthly. Additional weights may be obtained at the discretion of the interdisciplinary team. A licensed nurse or designee will weigh the resident on admission and readmission will be obtained within 24 hours. If the body weight was not as expected reweigh the resident. The weight will be put in the electronic medical record. Significant weight changes will be reviewed by the licensed nurse for assessment. Significant weight changes are 5% in a month and 10% in 6 months. The licensed nurse will notify the physician and the dietitian of significant weight changes. Document notification in progress notes. The licensed nurse will notify the resident representative of the weight change and dietitian's recommendations and will document the notification.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, and interviews for 2 of 5 sampled residents (Resident #26 and Resident ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, and interviews for 2 of 5 sampled residents (Resident #26 and Resident #94) reviewed for Pre-admission Screening and Record Review (PASARR), the facility failed to obtain approval for long term care placement when the PASARR agency did not approve a long term care stay (Resident #26) and failed to complete a Level 2 determination when the 30-day approval stay expired (Resident #94). The findings include: 1. Resident #26's diagnosis include personal history of suicidal behavior, cognitive communication behavior, borderline personality disorder, major depressive disorder, and bipolar disorder. Resident #26 was admitted to the facility on [DATE]. A PASARR Level 1 screen dated [DATE] identified Resident #26 was referred for a Level 2 onsite evaluation. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #26 was cognitively intact and required supervision with bed mobility, transfers, ambulation dressing and toileting. Additionally, the MDS identified Resident #26 was independent with eating. A PASARR Level 2 screen dated [DATE] identified Resident #26 was approved for a short term 90 day stay (terminating [DATE]) at the Long Term Care facility. The Resident Care Plan dated [DATE] identified Resident #26 as being at risk for complications related to psychotropic medications (Effexor and Diazepam). Interventions included to monitor for continued need of medication as related to behavior and mood, gradual dose reduction as ordered, complete a behavioral monitoring flow sheet and to obtain a psychiatric evaluation. A Resident Care Plan meeting progress note dated [DATE] identified long term care was denied in [DATE] and the resident representative did not appeal the decision. Additionally, the progress note identified the facility was not an appropriate setting for Resident #26 and he/she would do better in the community at a group home under a mental health waiver. Interview and record review with Social Worker (SW) #1 on [DATE] at 11:30 AM identified no further attempts to obtain a new PASARR screening for long term care approval were made. Facility policy regarding Pre-admission Screen for Mental Disorders and or Intellectual Disability Patients Policy identified that Social Services was responsible for coordinating updates as needed and per state requirements. Additionally, the policy identified that staff would ensure that individuals identified with Mental Disorder (MD) or Intellectual Disorder (ID) are evaluated and receive care and services in the most integrated setting appropriate to their needs. 2. Resident #94's diagnoses included schizophrenia, borderline personality disorder, and unspecified intellectual disabilities. A PASARR Level 1 screen dated [DATE] identified Resident #94 was approved for a 30 day stay at the long term care facility (terminating on [DATE]). Resident #94 was admitted to the facility on [DATE]. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #94 was severely cognitively impaired and required extensive assistance of one to two staff with mobility, dressing and personal hygiene. Additionally, the MDS indicated Resident #94 required supervision with eating. The Resident Care Plan dated [DATE] identified Resident #94 was at risk for complications related to the use of psychotropic medications (Geodon, Venlafaxine and Lamotrigine). Interventions included to monitor for changes in the mental status, dermatological reactions and side effects and report to the doctor. Additional interventions included to monitor for continued need for medications, obtain a psychiatric evaluation and gradual dose reduction as ordered. Interview and review of PASARR documentation with Social Worker (SW) #1 on [DATE] at 11:30 AM identified Resident #94 was approved for a 30 day stay which ended on [DATE] but had not referred Resident #94 for a Level 2 PASARR yet. Additionally, SW #1 identified when an approval ends, it was the SW responsibility to electronically notify the PASARR agency, but she was unable to stay current because of the amount of referrals. Facility policy regarding Pre-admission Screening for Mental Disorders/Intellectual Disability Patients identified Social Services was responsible for coordinating updates as needed and per state requirements.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 5 residents (Resident ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 5 residents (Resident #9, 91 and 115) reviewed for care planning, for Resident #9 the facility failed to develop a care plan related to a protective head covering, for Resident #91 the facility failed to revise and update the care plan after a fall with injury, and for Resident #115 the facility failed to revise and update care plan according to established timeframes. The findings include: 1. Resident #9 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's early onset, dementia with behavior disturbances, paranoid schizophrenia, and neuroleptic induced Parkinsonism. The quarterly MDS dated [DATE] identified Resident #9 has a conservator of estate and person, had severely impaired cognition, walks with oversite in the corridor without mobility devices, 2 falls with no injury and 2 falls with minor injury for the 3-month reviewed period. The care plan dated 3/21/23 identified Resident #9 is at risk for falls related to neurocognitive disorder, dementia, and psychotropic meds. The interventions include to assist the resident out of bed with assist of 1 or 2 persons upon awakening as resident allows. The nurse's note dated 5/6/23 at 11:45 AM identified that Resident #9 fell and was noted to have had a helmet on. Observation on 5/8/23 at 10:45 AM identified Resident #9 ambulating while wearing a protective head covering (helmet). Interview with RN #2 on 5/11/23 at 11:20 AM identified that Resident #9's protective head covering was provided by Resident #9's caregiver who requested the protective head covering be worn while Resident #9 is awake and ambulating. RN #2 failed to provide documentation to reflect a physician's order for the protective covering, periodic assessments of the scalp, or a care plan indicating the head covering use or expected outcomes. Interview and review of the clinical record with the DNS on 5/16/23 at 1:20 PM failed to provide an order for the protective head covering, assessing the scalp for breakdown or a care plan. The DNS indicated her expectation would be that the physician is aware of the care giver's request for the use of the head covering, an order to monitor the scalp as it is covered, as well as a care plan with goals for use. The facility policy for patient centered care plans identified a comprehensive person-centered care plan must be developed for each patient and must describe any services and treatments to be administered by the center and personnel acting on behalf of the center. 2. Resident #91 was admitted to the facility in August 2022 with diagnoses that included dementia, difficulty in walking and repeated falls. The care plan dated 12/1/22 identified Resident #91 required assistance related to confusion. Interventions included providing contact guard for transfers, toileting, and ambulating although the resident was noncompliant with asking for and waiting for assistance due to cognitive deficits. Further, Resident #91 was at risk for falls due to cognitive loss, lack of safety awareness, and dementia. Interventions included to encourage to accept cues for safety reminders, encourage to sit in common area after morning care for breakfast as he/she allows, encourage to accept cues for safety reminders and to offer toileting four times per shift as resident allows. A physician's order dated 12/15/22 directed the resident to receive 1:1 supervision at all times. The quarterly MDS dated [DATE] identified Resident #91 had severely impaired cognition, required extensive assistance with transfer, walking in room/corridor, locomotion on unit, and toilet use. Additionally, Resident #91 had unsteady balance when moving from a seated to a standing position, while walking, turning around, moving on and off toilet, and was only able to stabilize with staff assistance. The physician's order dated 3/1/23 directed to provide 1:1 supervision every shift. The reportable event form dated 3/5/23 at 1:30 AM identified Resident #91 fell in the bathroom and sustained a laceration to the top of the head that measured 3.5 cm and was bleeding. Resident #91 was transferred to the hospital at 2:00 AM for treatment. The reportable event indicated no witness to the fall. Review of the nurse aide flow record identified that NA #3 provided care to Resident #91 on 3/5/23 during the 11:00 PM - 7:00 AM shift (at the time the resident fell on 3/5/23 at 1:30 AM). Review of a statement written by NA #3 dated 3/5/23 identified NA #3 found Resident #91 on the floor by the bathroom after he had left the room and gone to get report from the nurse. NA #3 identified the last time he saw Resident #91 was at 1:00 AM (30 minutes prior) and he/she was sleeping in bed. The nurse's note dated 3/5/23 at 5:48 AM identified Resident #91 returned from the hospital with 4 staples to the top of the head and staff resumed 1:1 supervision. Interview with the MDS Coordinator, (RN #1) on 5/11/23 at 10:45 AM identified she was not aware the care plan had not been revised after Resident #91 fell and sustained an injury. RN #1 identified the RN supervisor should have revised the care plan after the fall. Interview and review of the clinical record with RN #1 on 5/11/23 at 11:15 AM failed to reflect that the care plan was reviewed/revised after the resident fell on 3/5/23. Interview with the DNS on 5/17/23 at 2:39 PM identified she was not employed by the facility at the time of the residents fall on 3/5/23. The DNS indicated the expectation would be that the supervisor would have revised the care plan. Although requested a care plan policy was not provided. 3. Resident # 115 was admitted to the facility on [DATE] with diagnoses that included dementia and Parkinson's disease. The quarterly MDS dated [DATE] identified Resident #115 had severely impaired cognition. The social worker progress note dated 1/3/23 at 1:12 PM indicated there was a care plan meeting with the social worker and a nurse regarding Resident #115's plan of care and a voice message had been left for the resident representative. The social worker progress note dated 3/28/23 at 4:37 PM indicated there was a care plan meeting with the social worker, recreation, and a nurse regarding Resident #115's plan of care and a voice message had been left for the resident representative. Interview with SW #1 on 5/16/23 at 12:02 PM indicated she was responsible for updating the social work section of the care plan every 3 months and RN #1 was responsible for updating the care plan every 3 months. SW #1 indicated the care plans for Resident #115 were updated starting on 10/4/22 and completed on 10/6/22 and then started on 12/29/22 and completed on 2/14/23. SW #1 indicated they were not completed every 3 months. Interview with MDS coordinator, (RN #1) on 5/16/23 at 12:22 PM indicated she has been in the MDS position a year and a half. RN #1 indicated she would just try to update the care plans every 3 months, but she did not know she had to update them based on the MDS schedule. RN #1 indicated she did not know she needed to update the care plan with a change of condition or hospitalizations. RN #1 indicated she just tried to do the updates every 3 months. RN #1 indicated she is just learning on when to schedule a care plan meeting and update the care plans the right way. RN #1 indicated she was just updating the care plans when she would have a care plan meeting not based on the MDS schedule which was not right. Review of the facility Person-Centered Care Plan Policy identified the facility must develop and implement a baseline person centered care plan within 48 hours of admission and readmission. A comprehensive person-centered care plan will be developed within 7 days after completion of the comprehensive assessment for admission, annual, or significant change in status and review and revise the care plan after each assessment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #2) reviewed for unnecessary medications the facility failed to ensure the pharmacy recommendations were followed, and for 1 resident (Resident #79) reviewed for choices, the facility failed to assess the resident for the ability to consume alcohol while a resident at the facility. The findings include: 1. Resident #2 was admitted to the facility with diagnoses that included iron deficiency anemia, gastroparesis, and gastro-esophageal reflux. A physician's order dated 1/19/23 directed to give Aspirin 81 mg and Iron 325mg daily. Pharmacy recommendation dated 2/20/23 recommended to check stool for blood because Resident #2 was on aspirin daily and had an abnormal hemoglobin of 7.3g/dL, (normal range 11.6g/dL - 15g/dL). A physician's order dated 2/21/23 directed to guaiac stool times 3, (the stool guaiac test looks for hidden blood in a stool sample). Review of the TAR dated 2/22/23 - 3/20/23 identified the guaiac stool test 3 times had not been done. Interview with the ADNS on 5/17/23 at 11:54 AM indicated she was responsible to print the pharmacy recommendations every month and give to the appropriate APRN's. The ADNS indicated when the APRN completes the recommendations she would put the new orders into the computer. Review of clinical record for February 2023 and March 2023 indicated there was an order from the APRN to guaiac the stools times 3, but it had not been done. The ADNS indicated there was no documentation in the progress notes or TAR that the nurses had checked the stool for blood. The ADNS noted there was no documentation that the APRN or physician had been notified that staff had not tested the residents stool for blood per pharmacy recommendation. The ADNS indicated the pharmacy recommendation was not done per APRN order. Interview with LPN #1 on 5/17/23 at 12:25 PM indicated she reviewed the clinical record for Resident #2 and was not able to find documentation that the guaiac stool times 3 was done. LPN #1 indicated that the nurses were documenting not done because the solution was not available during that time to test the stools. Interview with the DNS on 5/17/23 at 1:00 PM indicated after clinical record review for Resident #2, that the nurse who input the order in the computer from the pharmacy recommendation to guaiac the stools transcribed the order wrong. The DNS indicated there was not a place to document the results of the stool once it had been tested. The DNS indicated that the pharmacy recommendation was not done. Although requested, a facility policy for following the physicians orders was not provided. 2. Resident #79 was admitted to the facility 8/9/22 with diagnosis including chronic obstructive pulmonary disease (COPD) a gastrostomy (g tube) and colostomy. The quarterly MDS dated [DATE] identified Resident #79 had intact cognition, required supervision for bed mobility, eating, toilet use and personal hygiene, and limited assistance for dressing. The care plan dated 2/23/23 identified Resident #79 was at risk for distressed/fluctuating mood symptoms related to major depressive disorder. Interventions included to allow time for expression of feelings, provide empathy, encouragement, and reassurance, refer to behavioral health specialist, and social services will provide support as needed. Observation in Resident #79's room on 5/8/23 at 11:00 AM identified an empty can of beer on the bedside table. Interview with Resident #79 at that time identified the resident's representative visits weekly on Sunday and brings 2 cans of beer for the resident. Resident #79 identified the other can of beer had been consumed. Interview with the Nursing Supervisor, (RN #3), on 5/8/23 at 11:05 AM regarding the beer identified Resident #79 had been told in the past that alcohol was not permitted. Subsequent to surveyor inquiry, Social Worker #1 created a care plan dated 5/8/23 which identified Resident #79 was at risk for substance use (alcohol/drugs) related to a history of addiction. Interventions included to monitor conditions that may contribute to substance use, and monitor the nature and circumstances (e.g., history and triggers) of the substance use behavior: past experiences, stimulation, involvement with others, patterned, etc., and adjust approaches appropriately. Interview with Social Worker #1 on 5/11/23 at 11:51 AM identified per Resident #79 the 2 cans of beer were provided by caregivers and indicated she notified the caregivers that Resident #79 is not to have alcohol because the resident also takes narcotics. Social Worker #1 indicated however, there was no policy on related to consumption of alcohol while on narcotics and was not sure of the policy on alcohol consumption. Social Worker #1 indicated she did not notify the Physician, the APRN or the DNS of Resident #79's request to consume alcohol, however, she did notify RN #3. Interview and review of the clinical record with DNS on 5/16/23 at 1:20 PM identified it is her expectation that requests for alcohol consumption are referred to the physician or APRN for proper assessment and screening and the clinical record updated with the results. Interview with Medical Director on 5/17/23 identified that it is his expectation that a resident who desires to consume alcohol is referred to the APRN or Physician for an assessment and if granted an order would be written, and if not granted the clinical record would be updated with the information. Review of the the policy for alcoholic beverages identified a physician or advanced practice provider's order will be obtained for a resident to receive alcoholic beverages. The alcoholic beverages may not be stored at the bedside and charting will take place in the medical record for the time alcohol will be dispensed to the patient.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #81) reviewed for limited range of motion, the facility failed to consistently implement measures and address the residents decline in range of motion to both hands. The findings include: Resident #81 was admitted to the facility on [DATE] with diagnoses that included poly osteoarthritis and spinal stenosis cervical region. The admission MDS dated [DATE] identified Resident #81 had intact cognition, required 1-person physical assistance with hygiene and had no limitation in range of motion to the upper extremities. Review of the OT evaluation dated 2/22/20 identified feeding to continue with supervision, noting fine motor performance skills are performed with mild impairment. The annual MDS dated [DATE] identified Resident #81 had moderately impaired cognition, required extensive 1 person assistance with hygiene and had no limitation of range of motion to the bilateral upper extremities. Review of the OT evaluation dated 8/20/21 identified Resident #81 presents with 9/10 pain in the bilateral upper extremities, swan neck deformities both hands as well as 3 flexion contractures of left hand. Patient requires skilled OT to address contractures and pain and to increase independence in self-feeding and self-care. The annual MDS dated [DATE] identified Resident #81 had intact cognition, required extensive 2-person assistance with hygiene and had no limitation of range of motion to the bilateral upper extremities. Review of the OT evaluation dated 3/28/22 identified resident was last discharged from OT services 9/17/21 performing self-feeding with minimum assistance using foam handles, foam handles on writing utensils with minimum assistance. Fine motor coordination continues to be at moderate impairment with arthritic digits on bilateral hands. Review of a telehealth evaluation dated 1/3/23 identified the resident shared that his/her mood is not too good due to physical pain and limited mobility in his/her hands and arms. The resident indicated it is not easy to eat or hold objects and that if he/she felt better physically, he/she would feel better. The annual MDS dated [DATE] identified Resident #81 had intact cognition, required set up for meals, extensive 2-person assistance for personal hygiene and had a functional limitation of range of motion to both upper extremities. The care plan dated 3/10/23 identified Resident #81 required assistance to perform activities of daily living. Interventions included to monitor for complications of immobility (e.g., pressure ulcers, muscular atrophy, contractures, incontinence, and urinary/respiratory infections). Observation on 5/8/23 at 11:45 AM identified Resident 81 had a limitation of range of motion to both hands and his/her fingers were overlapping and stuck in that position. Interview with Resident #81 at that time identified he/she does have trouble eating because of the condition of his/her hands and at times uses adaptive utensils. Interview and review of the clinical record with the Director of Rehabilitation on 5/11/23 at 10:00 AM identified although he was aware of Resident #81's spinal stenosis because the resident had been on their case load, and the resident is assessed for mobility quarterly (a head-to-toe assessment) he was not aware of the condition of the resident's hands. The Director of Rehabilitation also observed Resident #81's admission photo taken 3/5/20 for the electronic medical record which identified his/her right hand with no visible limitation. Interview and review of the clinical record with the Nursing Supervisor, (RN #3) on 5/11/23 at 11:05 AM identified her employment began with the facility 2 years ago and Resident #81's hands looked like that then, with a limitation (this is in conflict with the MDS dated [DATE] which identified Resident #81 had no limitation of range of motion to the bilateral upper extremities, further, there was no care plan to address the residents limitation of range of motion during that time). Subsequent to surveyor inquiry, review of the OT evaluation dated 5/12/23 identified Resident #81 was referred due to impaired bilateral hands/digits deformities that interferes with the overall function and interferes with feeding tasks and increase deformities and possible splinting needed to BUE (bilateral upper extremities) to prevent further deformities and prevent further contractures of BUE. The report indicated no prior splints. The goals for Resident #81 are the following: tolerate splints in bilateral hands and digits 1 - 2 hours per day to prevent further contractures and skin breakdown (target 5/23/23), tolerate splints in bilateral hands and digits 4 - 6 hours per day to prevent further contractures and skin breakdown (target 6/10/23) and Resident #81 will also report decrease pain in (BUE) to 4 out of 10 during functional tasks (target 6/10/23). Further, the resident will receive OT services 5 times a week for 30 days for contractures, pain, ADLs, and adaptive equipment. A splint with finger separators was recommended, an order placed, and range of motion exercises will be performed daily. Interview and review of the clinical record with the DNS on 5/16/23 at 1:20 PM indicated it is her expectation that residents with limitation of range of motion are referred to therapy for assessment and intervention with orders approved by the physician to sustain or improve the resident's mobility. A facility policy for activities of daily living (ADL), practice standards identified residents are assessed upon admission, quarterly, and with a significant change to identify their status in all areas of ADLs, inability to perform ADLs, risk for decline in any ADL ability and ability to improve in identified ADLs.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 resident...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #49 and 107) reviewed for nutrition, the facility failed to obtain weights and reweights according to professional standards. The findings include: 1. Resident #49 was admitted to the facility on [DATE] with diagnoses that included dementia, dysphagia, and muscle weakness. The quarterly MDS dated [DATE] identified Resident #49 had severely impaired cognition, was always incontinent of bowel and bladder and required the assistance of 2 or more staff members with transfers, dressing, and toileting and required supervision with eating. The care plan dated 3/27/23 identified Resident #49 was at nutritional risk due to dementia and impaired swallow function. Interventions included to monitor for changes in nutritional status including change in intake and unplanned weight loss, report to food and nutrition/physician as indicated, weigh as ordered and notify the Dietitian and Physician of any significant weight loss. The weight record dated 4/2/23 identified Resident #49 weighed 154.2 lbs. A physician's order dated 5/1/23 directed to obtain Resident #49's weight monthly and administer 4 ounces house supplement twice daily. The weight record dated 5/9/23 identified Resident #49 weighed 145 lbs., a 9.2 lbs. weight loss or 5.97%. The clinical record failed to identify any additional weights documented after 5/9/23. The Dietitian note dated 5/12/23 at 12:16 PM identified that Resident #49 had a 5.8% weight loss in one month and had variable intake between 25% - 75% of meals but did consume the house supplements very well. The note further identified that the weight loss had not been confirmed and a re-weight had been requested and was pending. The clinical record failed to identify any documentation by the Dietitian for Resident #49 after 5/12/23. Interview with the Dietitian on 5/17/23 at 12:52 PM identified that she verbally requested that nursing obtain a reweight for Resident #49 to confirm that the weight documented was correct and an actual loss. The Dietitian indicated a re-weight should be done within a day. The Dietitian identified she remembered asking a nurse on Resident #49's unit but could not remember the name of the nurse or provide a description, and identified she asked for the reweight yesterday when I saw he/she had the weight loss. The Dietician further identified that she splits her work time between multiple buildings and relies on the staff of the facility to follow up on the weights but does not place an order into the resident's record. The Dietitian identified when she comes back to the building she goes and checks to see if the re-weight had been done. Interview with the DNS on 5/17/23 at 1:21 PM identified that the facility policy was to obtain a re-weight of a resident with a suspected weight loss within 24 hours. The DNS also identified the Dietitian did not place an order for the re-weight, and that best practice would be for the Dietitian to request the re-weight from the facility staff and stay until the re-weight was obtained The DNS also identified the re-weight did not have to be done by licensed staff and the Dietitian could have asked a nurse aide to reweigh Resident #49, to ensure it was done. The facility policy on weights and heights directed that residents were weighed on admission, weekly for four weeks, and then monthly thereafter. The policy further directed that additional weights may be obtained at the discretion of the interdisciplinary team, and the purpose of policy was to identify any significant weight change. 2. Resident #107 was admitted to the facility on [DATE] with diagnoses that included stroke affecting the left non dominant side, aphasia, and dysphasia. a. The Weight and Vital Summary dated 6/20/22 identified Resident #107 weighed 160 lbs. The Weight and Vital Summary dated 6/27/22 identified Resident #107 weighed 147 lbs., a loss of 13 lbs. The Weight and Vital Summary dated 7/1/22 identified Resident #107's weighed 144.2 lbs. Review of progress notes dated 6/20/22 - 7/4/22 failed to reflect that the physician or resident representative had been notified of the residents 15.8 lbs. weight loss. Interview with the Dietitian on 5/11/23 at 9:41 AM indicated from admission Resident #107 received most of his/her nutrition via the feeding tube, with a small amount via oral, and had been seen by speech therapy. The Dietitian indicated that weights were to be done on admission and once a week for 4 weeks and then monthly unless there was an issue with not eating well or some issue then she or a physician would recommend weekly weights. The Dietitian indicated all monthly weights were to be completed by the 5th day each month and noted if the weight was a gain or loss from the weight before, whether weekly or monthly, then nursing must get a reweight right away but not more than 1 - 2 days. The Dietitian indicated on 6/20/22 Resident #107 weighed 160 lbs. then on 7/1/22 weighted 147 lbs. so, she added house supplements and extra protein. The Dietitian requested a reweight at that time but did not put the resident on weekly weights. The Dietitian indicated it was nursing's responsibility to notify the physician/APRN and resident's representative of any weight loss. The Dietitian indicated the physician and representative should have been notified of the weight loss but were not notified of the weight loss on 6/27/22 or 7/4/22. Interview with the DNS on 5/11/23 at 12:31 PM indicated weights should be obtained on admission and weekly for 4 weeks. If the resident is stable, weights can be obtained monthly or if weights are not stable, the resident's weights may need to be done weekly. The DNS indicated the Dietitian would be involved with the discussion to determine if weekly weights were needed. The DNS indicated the monthly weights were to be done by the 5th of each month. The DNS indicated the reweights must be redone as soon as there is a discrepancy and if there is a loss or a gain the nurse must notify the APRN/MD and Dietitian that day. The DNS indicated if a resident had a significant weight loss, that the resident would go onto weekly weights to be able to monitor the resident. The DNS indicated the charge nurse was responsible to notify the APRN/MD, resident representative, and Dietitian that day, of the weight loss, or within a day no more than 2 days pending on if the APRN is going to see the resident so they could update the family of everything at the same time. The DNS indicated the clinical record failed to reflect that the APRN/MD or conservator had been updated. b. The Weight and Vitals Summary dated 10/10/22 identified Resident #107 weighed 152.2 lbs. The Weight and Vitals Summary dated 11/1/22 identified Resident #107 weighed 131.8 lbs., a 20.4 lbs. weight loss in 21 days. The Nutritional assessment dated [DATE] identified Resident #107 was receiving a regular diet and Jevity 1.2 at 60 ml per hour for 16 hours a day. Resident #107 requires total feeding from staff. The Dietitian noted a weight loss on 11/1/22, resident weight was 131.8 lbs. and she had requested a reweight to confirm a 13% weight loss in 1 month. The plan, re-weight had been requested. Recommend increase tube feeding to meet approximately 75% of needs. (Next weight was not done until 12/7/22). The quarterly MDS dated [DATE] identified Resident #107 had severely impaired cognition and required total assistance for care. Additionally, had a weight loss of 5% or more in the last month or loss of 10% or more in the last 6 months. Resident #107 received 51% or more of total calories from a feeding tube. Also, receives a mechanically altered diet. Interview with the Dietitian on 5/11/23 at 9:50 AM indicated the first significant weight loss was on 11/1/22 and identified the resident representative was not notified. c. The Weights and Vitals Summary dated 12/7/22 identified Resident #107 weighed 125.8 lbs., a weight loss of 6.0 lbs. Review of the progress notes dated 12/7/22 - 12/31/22 failed to reflect documentation that the physician or resident representative were notified of the weight loss. The Nutritional assessment dated [DATE] identified Resident #107 was receiving a dysphasia diet and Jevity 1.5 at 55 ml per hour for 16 hours a day. Resident #107 requires total feeding from staff. The Dietitian noted a weight loss from weight obtained on 12/7/22 of 125.8 lbs. a 4.5% weight loss but weight was not confirmed. Resident #107 had a 14% weight loss in 6 months. Significant weight loss continues, and oral intake appears to be declining. Tube feeding provides 80% of residents' needs. Resident #107 appears to require tube feeding to meet 100% of nutritional needs. Recommend Jevity 1.5 at 75 ml per hour for 16 hours related to unintended weight loss. (Next weight done on 1/19/23). Interview and review of the clinical record with the Dietitian on 5/11/23 at 10:00 AM indicated on 12/7/22 there was a weight loss and she would expect the representative and physician to be notified. Further, the clinical record indicated the APRN/MD and representative were not notified on or around 12/7/22 of the weight loss. d. The Weight and Vitals Summary dated 5/1/23 identified Resident #107 weighed was 128.8 lbs. The Weight and Vitals Summary dated 5/8/23 identified Resident #107 weighed 120.4 lbs., an 8.4 lb. weight loss. The Nutritional assessment dated [DATE] identified Resident #107 was receiving a dysphasia Advanced diet with no bread's large portions with bolus feedings. Weight on 5/8/23 was 120.4 lbs. and requested a reweight. This is a 6% decline. Resident is currently on weekly weights. Discussed obtaining a reweight to confirm. Unconfirmed significant weight loss. Will continue with current interventions and await a reweight. Interview with the Dietitian on 5/11/23 at 10:15 AM indicated that on 5/9/23 she had requested from nursing a reweight to confirm the weight loss on 5/8/23 but still has not received the reweight and indicated the APRN/MD and representative were not updated of the weight loss from 5/8/23 - 5/11/23. Interview with MD #1 on 5/16/23 at 11:20 AM indicated he had seen Resident #107 but not for weights. MD #1 indicated he was not notified or aware of the residents continued weight loss. MD #1 indicated the APRN should be notified right away of weight loss especially for a resident that was on a tube feeding. MD #1 indicated the APRN is in the facility 4 days a week. MD #1 indicated no resident on a tube feeding should lose weight. MD #1 indicates the facility should follow their protocol for obtaining weights. MD #1 indicated he should have been notified of the first weight loss on 6/27/22 of 13 lbs. and he would have investigated it. MD #1 indicated any time a big discrepancy is identified in the weight, a reweight must be done and the resident should have been placed on weekly weights starting on 11/1/22 due to the weight loss and discrepancy. MD #1 indicated if he had been made aware of the ongoing weight loss, he would probably have order blood work. Review of the Weights Policy identified the purpose was to obtain a baseline and identify significant weight changes. Residents are weighed on admission and weekly times 4 weeks then monthly. Additional weights may be obtained at the discretion of the interdisciplinary team. A licensed nurse or designee will weigh the resident on admission and readmission will be obtained within 24 hours. If the body weight was not as expected reweigh the resident. The weight will be put in the electronic medical record. Significant weight changes will be reviewed by the licensed nurse for assessment. Significant weight changes are 5% in a month and 10% in 6 months. The licensed nurse will notify the physician and the dietitian of significant weight changes. Document notification in progress notes. The licensed nurse will notify the resident representative of the weight change and dietitian's recommendations and will document the notification.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #23) reviewed for respiratory therapy, the facility failed to label and date oxygen tubing per facility policy. The findings include: Resident #23 was admitted to the facility with diagnoses that included heart disease and anxiety. A physician's order dated 3/28/23 directed supplemental oxygen to keep saturation levels above 90% every shift for shortness of breath. A physician's order dated 4/25/23 directed to administer Lasix 20 mg once a day indefinitely. The quarterly MDS dated [DATE] identified Resident #23 had moderately impaired cognition and required extensive assistance with dressing and personal hygiene. Additionally, Resident #23 was receiving oxygen therapy at the facility. Observation on 5/8/23 at 11:31 AM and on 5/9/23 at 10:01 AM identified an oxygen concentrator with an oxygen nasal cannula with extension tubing attached lying on the floor not labeled and dated. Interview with Resident #23 on 5/8/23 at 11:32 AM indicated he/she uses oxygen at times, not all the time. Resident #23 indicated the oxygen tubing was on the floor and that was usually where it was. Resident #23 indicated there has not been a bag to place the tubing in for a while. Resident #23 indicated the nurses put the oxygen on him/her when he/she becomes short of breath during the day or at night. Observation and interview with Infection Control Nurse, (LPN #1) on 5/9/23 at 10:37 AM indicated Resident #23 was on oxygen at 2 liters via nasal cannula as needed for oxygen saturation less than 90% and when short of breath. LPN #1 indicated Resident #23 does use oxygen. LPN #1 observed Resident #23's oxygen nasal cannula with extension tubing and indicated they were not labeled or dated. LPN #1 indicated the tubing was to be changed at least once a week and labeled and dated when changed. Interview with the ADNS on 5/16/23 at 11:08 AM indicated the oxygen tubing gets changed every Sunday and must be labeled with at least the date on the nasal cannula tubing with the sticker that comes with the tubing when started or changed. Interview with the DNS on 5/17/23 at 2:00 PM indicated the oxygen tubing gets changed once a week and must be dated when changed. Review of the facility Nasal Cannula Oxygen Policy identified the nasal cannula is labeled with the date and initials when set up. Replace disposable set up every 7 days.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #27) re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #27) reviewed for specialized service, the facility failed to monitor fluid intake for a resident on a fluid restriction and per the physician's order. The findings include: Resident #27 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease. A physician's order dated 2/6/22 directed a fluid restriction of 1500 ml per day. The Medicare 5-day MDS dated [DATE] identified Resident #27 had intact cognition and received dialysis. The care plan dated 2/23/22 included interventions to monitor fluid restriction per physician's order. The May 2023 MAR failed to reflect the fluid intake that the resident consumed. Interview with the DNS on 5/11/23 at 12:56 PM indicated she was not able to find any intake sheets from 2/6/22 - 5/11/23, over 1 year, for Resident #27. Interview with the Dietitian on 5/11/23 at 10:23 AM indicated she was not responsible to follow up to ensure Resident #27 was maintaining the fluid restriction. The Dietitian indicated she was only responsible to make sure the kitchen was aware of how much fluid could be placed on the meal trays each day. The Dietitian indicated she did not believe nursing was monitoring and recording the fluid intakes for Resident #27. The Dietitian indicated nursing was responsible to follow the daily intakes and notify the APRN/MD and family if Resident #27 went over the fluid restriction. Interview with the ADNS on 5/11/23 at 12:12 PM indicated the charge nurses were responsible to document intakes for Resident #27 on all 3 shifts then the night nurse on 11:00 PM - 7:00 AM was responsible to add up the 24-hour intake and report if resident was over fluid restriction to the supervisor. The ADNS indicated then the supervisor was responsible to notify the APRN the next morning. The ADNS indicated the APRN must be notified if Resident #27 went over the fluid restriction. The ADNS indicated the resident was on a 1500ml per day fluid restriction per the physician's orders. Review of the clinic record, the ADNS indicated she was not able to find any intake records. Interview and review of the clinical record with the DNS on 5/11/23 at 12:22 PM indicated there were no fluid intake records for Resident #27, and the fluid restriction order, put in place on admission, 2/6/22, was put into the electronic medical record wrong and so the nursing staff have not been monitoring the fluid restriction per the physician's order. Review of the facility Nutrition and Hydration Policy identified when a physician orders a fluid restriction due to a specific clinical condition the order must include volume of fluid permitted during a 24-hour period, dietary will calculate the number of fluids to be provided for meal trays, and nursing will calculate the remaining amounts of fluids allotted for each shift.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility documentation, facility policy, and interviews the facility failed to ensure adequate staffing to me...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility documentation, facility policy, and interviews the facility failed to ensure adequate staffing to meet the needs of the residents, including the provision of 1:1 monitoring per the physician's orders. The findings include: 1. Review of the detailed census report dated [DATE] identified the facility census was 124. Review of the daily staffing sheet dated [DATE] identified the facility failed to meet the staffing levels required for direct care staff. Interview with the Administrator on [DATE] at 8:45 AM identified he was not aware of the issue. The Administrator indicated the facility was utilizing the agency for nurse aides and on [DATE] the facility stopped utilizing the agency for nurse aides. The Administrator indicated staffing is very challenging. Interview with the DNS on [DATE] at 2:28 PM identified she was not aware that the daily schedule was not meeting the staffing levels required for direct care staff. The DNS indicated staffing is very challenging in the facility. Interview with RN #7 on [DATE] at 2:00 PM identified she was not aware that the facility did not meet the requirements. RN #7 indicated she will be having a meeting with the Administrator and the DNS regarding the staffing issues. Review of the policies and procedures regarding nursing home staffing levels to implement the requirements of Section 19a-563h identified each facility shall employ sufficient nurses and nurse's aides to provide appropriate care of resident housed in the facility (24) twenty-four hours per day, seven days per week, which shall include a minimum direct care staffing level of three hours of direct care per resident per day. The facility's Administrator and DNS shall meet at least once every (30) thirty days in order to determine the number, experience, and qualifications of staff necessary to comply with this section. 2. Review of the detailed census report dated [DATE] identified the 2 North unit (the Alzheimer's memory care unit) had a census of 46 residents. Review of the daily staffing sheet dated [DATE] on the 11:00 PM - 7:00 AM shift identified there was only 1 nurse aide (NA #5) scheduled on the 2 North unit, the Alzheimer's memory care unit, which also had 2 residents (Resident #8, and 91) on 1:1 monitoring at all times. The nurse's note dated [DATE] through [DATE] failed to reflect documentation Resident #8 was on 1:1 monitoring. Observation on [DATE] at 6:05 AM identified Resident #8 lying in bed sleeping, and although there was a physician's order for 1:1 monitoring, there was no facility staff member doing a 1:1 monitoring at that time. RN #2, the 11:00 PM - 7:00 AM Supervisor, was observed doing a 1:1 monitoring with Resident #91, and NA #5 was observed coming down the hallway to the nurse's station. RN #5 was with RN #2 at Resident #91's room door. Interview with RN #2 on [DATE] at 6:10 AM identified she was the supervisor on [DATE] for the 11:00 PM - 7:00 AM shift. RN #2 indicated the facility was short of staff and she had to provide the 1:1 monitoring for Resident #91 and Resident #8 did not have a 1:1 monitor. RN #2 indicated RN #5 and NA #5 were keeping an eye on Resident #8 while doing their own work. RN #2 indicated the facility was unable to find staffing for the shift. Interview with NA #5 on [DATE] at 6:11 AM identified she was the only nurse aide on the 2 North unit on [DATE] on the 11:00 PM - 7:00 AM shift. NA #5 indicated she was not working from an assignment sheet because she was the only nurse aide on the unit and indicated she had to provide care for 45 residents, and RN #2 helped her with some of the resident's care during her last round. NA #5 indicated she was doing her best to provide repositioning and incontinent care for the residents on the unit throughout the shift. NA #5 indicated there were 2 nurse aides from the 3:00 PM - 11:00 PM shift that was supposed to work on the unit and both nurse aides had an emergency and they left between 11:10 PM and 11:30 PM. Interview with RN #2 on [DATE] at 6:52 AM identified she has been employed by the facility for 4 years. RN #2 indicated staffing can be very difficult on the 11:00 PM - 7:00 AM shift. RN #2 indicated there are usually 3 nurse's aides scheduled to the 2 North unit. RN #2 indicated there were multiple call outs for the 11:00 PM - 7:00 AM shift on [DATE]. RN #2 indicated the 3:00 PM - 11:00 PM shift supervisor was unable to find staff. RN #2 indicated the 2 nurse's aides from the 3:00 PM - 11:00 PM shift that was supposed to stay over both had an emergency and left between 11:10 PM and 11:30 PM. RN #2 indicated she did not notify the DNS or the Administrator that the shift was short of staff. RN #2 indicated there are 2 residents on 1:1 monitoring on the 2 North unit and she was the person doing the 1:1 monitoring for Resident #91. RN #2 indicated she did not have enough staff to assign a nurse's aide to Resident #8. RN #2 indicated she asked RN #5 and NA #5 to keep an eye on Resident #8. RN #2 indicated the facility stop using nurse's aides from the agency on [DATE] and it has been very difficult with staffing. Interview with the Administrator on [DATE] at 7:45 AM identified he was aware that the schedule on [DATE] on the 11:00 PM - 7:00 AM shift was short of staff. The Administrator indicated he did not receive a call from the 11:00 PM - 7:00 AM shift supervisor indicating they were unable to replace the staff. The Administrator indicated the facility was utilizing the agency for nurse aides and on [DATE] the facility stopped utilizing the agency for nurse aides. The Administrator indicated staffing is very challenging. The Administrator indicated he was not aware that Resident #8 did not have a 1:1 monitoring. The Administrator indicated he will be addressing the staffing issue with RN #7. Interview and review of the clinical record with the DNS on [DATE] at 11:14 AM identified she was not aware that the supervisor was unable to find replacements after the call outs on [DATE]. The DNS indicated that one nurse aide on the unit would not be optimal to care for the residents. The DNS identified there should have been 2 - 3 nurse aides scheduled for the 2 North unit and plus 2 more NA's for each 1:1 monitoring. The DNS indicated she and the Administrator will be notifying RN #7 regarding staffing issues. The DNS indicated she was not aware that a staff member was not assigned to Resident #8's 1:1 monitoring. The DNS indicated there should have been a nurse's aide with Resident #8 at all times. The DNS indicated NA #5 was assigned to the unit and NA #5 was not assigned to do the 1:1 monitoring on Resident #8. Interview with RN #7 on [DATE] at 11:36 AM identified she was not aware that the facility was short of staff on [DATE] on the 11:00 PM - 7:00 AM shift. RN #7 indicated she was not aware the agency nurse aide contract had expired. RN #7 indicated she was not aware there were 2 residents on 1:1 monitoring on the 2 North unit. Interview with RN #5 on [DATE] at 1:14 PM identified Resident #8 did not have a nurse's aide assigned to the 1:1 on [DATE] on the 11:00 PM - 7:00 AM shift because of short staffing. RN #5 indicated he and NA #5 tried to keep an eye on Resident #8 throughout the shift as he worked the floor as the charge nurse. RN #5 indicated staffing is a challenge at the facility especially on the 11:00 PM - 7:00 AM shift. RN #5 indicated each resident that is on a 1:1 monitoring should have a nurse aide assigned to each one of them. Review of the facility enhance patient supervision: continuous 1:1 policy directed to when using continuous 1:1 supervision, designated staff will be assigned to manage the 1:1 supervision of the patient. The designated staff will only be involved with the delivery of care to this patient and no other patient. The designated staff must be with the patient at all times; must obtain coverage for breaks; and will provide positive interaction in conjunction with therapeutic interventions. Continuous 1:1 supervision will be provided per nursing judgement or when recommended by a physician/advanced practice nurse. Designated staff will document patient activities every 30 minutes on the continuous 1:1 supervision flowsheet. Review of the facility assessment documentation directed Acuity - sufficiency analysis summary identified staffing and scheduling systems: The facility uses Kronos for daily schedules. The IDT discusses daily staffing, and open positions.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, facility policy and staff interviews for 1 of 5 sampled residents (Resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, facility policy and staff interviews for 1 of 5 sampled residents (Resident #115) reviewed for unnecessary medications, the facility failed to identify target behaviors for the use of psychotropic medication and failed to order as needed (PRN) psychotropics for only 14 days. The findings include: Resident #115's diagnoses included Parkinson's disease and dementia. The Resident Care Plan dated 9/26/22 identified Resident #115 was at risk for complications related to the use of psychotropic drugs (Nuplazid, Clonazepam, Sertraline). Interventions included to monitor Resident #115 for continued need for medication as related to behavior and mood. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #115 was severely cognitively impaired and required limited assistance of 2 for bed mobility, limited assistance with set up help for eating and extensive assistance of 2 for personal hygiene. The MDS also identified Resident #115 was not receiving antipsychotic medications at that time. a. A physician order dated 10/7/22 through 5/17/23 directed Nuplazid (an antipsychotic medication) 34 milligrams (mg) 1 capsule by mouth once a day. A physician order dated 2/9/23 through 5/17/23 directed Seroquel (an antipsychotic medication) 25 mg give 12.5 mg by mouth twice daily for Lewy Body Dementia (LBD). Medication Administration Record (MAR) dated 2/9/23 through 5/17/23 identified Resident #115 received Nuplazid 34 mg once a day and Seroquel 12.5 mg twice a day. Interview with the ADNS on 5/16/23 at 10:32 AM failed to identify target behaviors were identified or monitored for Resident #115 since the initiations of Nuplazid on 10/7/22 or Seroquel on 2/9/23. Additionally, the ADNS identified that target behaviors were previously completed on paper, but were now electronic, but had not been completed for Resident #115. According to the ADNS, the physician should have identified what target behaviors the resident was exhibiting when an antipsychotropic medication was ordered on 10/7/22 and 2/9/23. b. Physician orders dated 11/17/22 to 12/30/22 directed Seroquel (an antipsychotic medication) 25 milligrams (mg) by mouth every 8 hours as needed for agitation (a PRN antipsychotic ordered for longer than 14 days). Physician orders dated 12/20/22 to 4/25/23 directed Seroquel 25 mg by mouth every 8 hours as needed for agitation (a PRN antipsychotic ordered for longer than 14 days). Treatment Administration Records dated November 2022 through April 2023 identified Seroquel 25 mg prn was administered on 12/4/22 and 12/21/22 and was effective. Facility policy regarding Psychotropic Medication Use identified psychotropic medications to treat behaviors will be used appropriately to address specific underlying medical or psychiatric causes of behavioral symptoms. In addition, facility staff should monitor the resident's behavior pursuant to Facility policy using a behavioral monitoring chart or behavioral assessment record for residents receiving psychotropic mediation for organic mental syndrome with agitated or psychotic behavior(s). Facility staff should monitor behavioral triggers, episodes, and symptoms. Facility staff should document the number and/or intensity of symptoms and the resident's response to staff interventions. The policy also identified that the facility should not extend PRN antipsychotic orders beyond 14 days.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of facility documentation, facility policy, and interviews, for 1 resident (Resident #23) reviewed ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of facility documentation, facility policy, and interviews, for 1 resident (Resident #23) reviewed for respiratory equipment, the facility failed to maintain oxygen tubing off the floor when not in use, and for 1 resident (Resident #79) reviewed for infection control, the facility failed to ensure supervision and resident education to maintain infection control when independently caring for his/her gastric tube (g-tube) and colostomy, and the facility failed to monitor and conduct quarterly analysis of infection trends within the facility. The findings include: 1. Resident # 23 was admitted to the facility with diagnoses that included heart disease and anxiety. A physician's order dated 3/28/23 directed supplemental oxygen to keep saturation levels above 90% every shift for shortness of breath. A physician's order dated 4/25/23 directed Lasix 20 mg once a day indefinitely. The quarterly MDS dated [DATE] identified Resident #23 had moderately impaired cognition and required extensive assistance with dressing and personal hygiene. Additionally, Resident #23 was receiving oxygen therapy at the facility. Observation on 5/8/23 at 11:31 AM and on 5/9/23 at 10:01 AM there was an oxygen concentrator with an oxygen nasal cannula with extension tubing attached lying on the floor at the bedside. Interview with Resident #23 on 5/8/23 at 11:32 AM indicated he/she used oxygen at times but not all the time and identified the oxygen tubing was on the floor and that was usually where it was. Resident #23 indicated there wasn't a bag to place the tubing in for a while. Resident #23 indicated the nurses put the oxygen on him/her when he/she becomes short of breath during the day or at night. Observation and interview with the Infection Control Nurse (LPN #1) on 5/9/23 at 10:37 AM indicated Resident #23 does use oxygen. LPN #1 observed Resident #23's oxygen nasal cannula with extension tubing on the floor and not bagged. LPN #1 indicated the tubing was to be changed at least once a week and when not in use it must be rolled up and stored in a bag. LPN #1 indicated the treatment bag must be dated each week when changed and to store the oxygen tubing when not in use. Interview with the ADNS on 5/16/23 at 11:08 AM indicated the oxygen tubing gets changed every Sunday including a new treatment bag to store the oxygen tubing. The ADNS indicated the oxygen tubing when not in use must be placed in the treatment bag. The ADNS indicated the treatment bag must be always hanging from the concentrator and dated each week when changed. The ADNS indicated the nasal cannula and oxygen tubing should never be on the floor for infection control reasons because it was no longer clean. The ADNS indicated the floor was dirty and the oxygen tubing must be kept clean. Interview with the DNS on 5/17/23 at 2:00 PM indicated the oxygen tubing gets changed once a week and must be dated. The DNS indicated the oxygen tubing should not be on the floor and if it was on the floor, it must be changed. The DNS indicated it was for infection control reasons. Review of the Nasal Cannula Oxygen Policy identified the nasal cannula set up was to be disposed every 7 days. Additionally, date and store cannula in a treatment bag when not in use. 2. Resident #79 was admitted to the facility 8/9/22 with diagnosis including chronic obstructive pulmonary disease (COPD), gastrostomy status, colostomy status. The quarterly MDS dated [DATE] identified Resident #79 had intact cognition, required supervision for bed mobility, eating, toilet use and personal hygiene, with limited assistance for dressing. Resident #79 is bed bound and does not currently use any mobility devices. The care plan dated 2/23/23 identified Resident #79 was at risk for gastrointestinal systems or complications related to colostomy and g-tube. Interventions included g-tube care daily and prn by resident, resident refuses to allow staff to assist, ostomy care daily and prn by resident. Observation on 5/8/23 at 11:00 AM identified a g-tube syringe with white debris like particles in the rubber crevices with a cloudy surface in a box on Resident #79's table along with a soiled piece of g-tube tubing with a clamp attached in the middle, and 2 rolls of toilet paper. Interview with Resident #79 in the presence of RN #3 (Nursing Supervisor) identified Resident #79 cleans the colostomy site and also flushes it. Resident #79 stated the G-tube syringe he/she has been using is more than a week old as an unopened syringe was dated 4/25/23 in another box. RN #3 identified the maintenance and flushes are not done with nursing observation. The facility policy for resident rights under the federal states the facility will inform the resident of the right to participate in his/her treatment and will support the resident in this right. The planning process must facilitate the inclusion of the resident and or resident representative, include an assessment of the resident's strengths and needs and incorporate the resident's personal and cultural preferences in developing goals of care. 3. Interview and review of the infection control program with the ADNS and LPN #1 on 5/11/23 at 12:30 PM identified RN #4 (the previous Infection Preventionist) was responsible for the infection control program from 7/22 through 1/23. The ADNS indicated RN #4 was responsible for monitoring the infection trends on a monthly/quarterly basis. The ADNS indicated she and LPN #1 were unable to locate any monthly/quarterly statistical analysis of infection rates/trends for 1/25/23 and 4/19/23. The ADNS indicated she was not aware the monitoring of the infection trends on a monthly/quarterly basis was not completed and documented. The ADNS indicated the facility did not have an Infection Preventionist at that time and was in the process of interviewing for the position. The facility just hired an Infection Preventionist who started on 5/8/23. Interview with the DNS on 5/17/23 at 2:27 PM identified she has been employed by the facility since 4/11/23. The DNS indicated she was not at the facility during 1/23 and on 4/23 she had just started at the facility. The DNS indicated it is the responsibility of the Infection Preventionist. Interview with the Administrator on 5/17/23 at 2:50 PM identified he was not aware of the issue. The Administrator indicated the facility just hired a new Infection Preventionist who started on 5/8/23.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0553 (Tag F0553)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 4 residents (Resident #...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 4 residents (Resident #27, 105, 114 and 115) reviewed for care planning, the facility failed invite the resident/resident representative to participate in the care plan meetings. Additionally, the facility failed to ensure that residents who had a diagnosis of dementia were invited to care plan meetings. The findings include: 1. Resident #27 was admitted to the facility on [DATE] with diagnoses that included fibromyalgia and end stage renal disease. The social worker care plan meeting notes dated 6/16/22 - 5/16/23 identified there were 2 meetings during that timeframe, 1 care plan meeting on 6/16/22 with Resident #27 not present and 11/1/22 and Resident #27 was present. The Medicare 5-day MDS dated [DATE] identified Resident #27 had intact cognition. Interview with Resident #27 on 5/9/23 at 10:20 AM indicated he/she has not had a care plan meeting in the last year but met with the social worker a couple of times because he/she had requested to do so. Resident #27 indicated he/she would like a meeting every 3 months to discuss his/her plan of care and discharge planning with the management team. Resident #27 indicated it would be nice to have the care plan meetings because he/she had things to discuss. Interview with SW #1 on 5/16/23 at 12:16 PM indicated she was responsible to have the care plan meetings and invite Resident #27. SW #1 indicated that Resident #27 had a care plan meeting on 6/16/22 but could not attend because the resident was at dialysis. SW #1 does not know why they did not reschedule it to another day. SW #1 indicated they did not have the September 2022 quarterly care plan meeting because the social work department was having staffing issues, so it was missed. SW #1 indicated they rescheduled the September 2022 meeting to 11/1/22. SW #1 indicated they did not schedule Resident #27 for January 2023 or April 2023 quarterly care plan meetings. SW #1 indicated Resident #27 on had 1 out of 4 care plan meetings in the last year because of staffing issues. SW #1 indicated in the last 6 months had not been scheduling meetings or sending out letters to the residents or resident representatives because she could not commit to a time. SW #1 indicated when she would have 5 minutes, she would call a resident representative and leave them a message saying she had the meeting and if they had any questions to call. Interview with the MDS coordinator (RN #1), on 5/16/23 at 12:22 PM indicated she has been in the MDS position for a year and a half. RN #1 indicated the residents must have a care plan meeting at least every 3 months. RN #1 indicated she just learned that the care plan meetings are based on the MDS schedule and just learned when to schedule a care plan meeting today from the regional nurse. RN #1 indicated she was just scheduling care plan meeting from the last care plan meeting not the MDS which was not right. RN #1 indicated Resident #27 should have had a care plan meeting on 7/21/22, 10/20/22, 11/15/22 to capture the CMI points, then 2/12/23 and 5/23/23. RN #1 indicated now that she knows what she is doing it will go more smoothly. Review of the facility Person-Centered Care Plan Policy identified it means to focus on the resident as the locus of control and support the resident in making their own choices and having control over their daily life. The resident has the right to participate in the development and implementation of the person-centered care plan. The interdisciplinary team, in conjunction with the resident and/or resident representative, will establish the expected goals and outcomes of care, the type, amount, frequency, and duration of care, and any other factors related to the effectiveness of the plan of care. The facility has a responsibility to assist residents to participate by extending invitations to the resident including the resident representative in advance. Additionally, holding meetings at the time of day when the resident is functioning best. 2 Resident #105 was admitted to the facility on [DATE] with diagnoses that included dementia, muscle weakness, and difficulty walking. The care plan dated 8/9/22 identified Resident #105 had a decline in cognitive function related to dementia. Interventions included to allow Resident #105 to make daily decisions. The admission MDS dated [DATE] identified Resident #105 had intact cognition, was always continent of bowel and bladder and required the assistance of 1 staff member with dressing and personal hygiene. A probate court document dated 9/26/22 identified Resident #105 was assigned a conservator of person and estate (COP). The care plan meeting note dated 2/24/23 identified that Resident #105 was not in attendance. Interview with Resident #105 on 5/8/23 at 11:07 PM identified he/she was not aware of what care plan meetings were, and that he/she had not been invited to any meetings since admission to the facility. Resident #105 further identified he/she would like to participate in any meetings to discuss his/her care. Interview with the Director of the Social Services department, Social Worker (SW #1), on 5/17/23 at 12:00 PM identified that Resident #105 had not been invited to participate in any care plan meetings since his/her admission to the facility. SW #1 further identified that any residents of the facility who have a diagnosis of dementia are not invited to participate in care plan meetings. SW #1 identified that that was the way it was done since I started here in May 2021. We have just always done it that way. SW #1 also identified that she was aware that Resident #105 had intact cognition but due to his/her diagnosis of dementia, he/she had not been asked or invited to participate in care plan meetings. Interview with the Recreation Director on 5/17/23 at 12:08 PM identified she was also the dementia care director for the facility. The Recreation Director identified that Resident #105 and any residents of the facility with a diagnosis of dementia are not invited to participate in care plan meetings. The Recreation Director further identified that the reason the facility did not include any residents with diagnoses of dementia was because it's disruptive to pull them out of activities which is when we typically due the care plan meetings. The Recreation Director also identified that if a resident was identified to have intact cognition, the resident still would not be invited to care plan meetings based solely on a dementia diagnosis, and that the facility staff act as their representative if their family or representative cannot attend and also identified there was not a policy that excluded residents with a dementia diagnosis from participating. Immediately following the interview with SW #1 and the Recreation Director, a request was made for a list of all current residents in the facility with a diagnosis of dementia. The facility provided a complete matrix dated 5/17/23 which identified a total of 64 residents with a dementia diagnoses. The facility policy on resident rights directed that residents of the facility had the right to participate in the development of his/her person-centered plan of care, including the right to participate in the care planning process, the right to request meetings, and the right to be informed, in advance, of any changes to the plan of care. The policy also directed that the facility must facilitate the inclusion of the resident to support the resident's ability to participate in his/her treatment. 3. Resident # 114's diagnoses included Parkinson's disease with Lewy bodies, schizoaffective, anxiety, panic disorder, and cognitive communication deficit. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #114 was cognitively intact and required one person physical assistance for walking, dressing, personal hygiene and transfers. The Resident Care Plan (RCP) dated 4/12/23 addressed Resident #114's opportunity to engage in daily routines that are meaningful to preferences. Interventions included to provide Resident #114 with the ability to have family and a close friend involved in discussions about care . Interview with Resident #114 on 5/11/23 at 10:40 AM identified he/she had personal concerns and was unaware who to tell. Resident #114 indicated he/she was concerned with the cleanliness of their room, bathroom, and roommate. Resident #114 also indicated the television was being played too loud in their room and he/she was unaware of a shower schedule, care plan meetings schedule, or of menu options during mealtimes. Additionally, Resident #114 identified he/she was not invited to RCP meetings to discuss concerns. Social Worker (SW) documentation regarding RCP meetings dated 9/28/22, 12/28/22 and an email dated 5/16/23 which verified a care plan meeting was held on 3/22/23 identified that Resident #114's family was in attendance for the Care Plan meetings, in addition to the Director of Recreation, SW #2 and Utilization Management, but failed to identify Resident #114 was invited or in attendance. Interview and clinical record review with Director of Social Services (SW #1) on 5/11/23 at 9:55 AM failed to identify Resident #114 was invited or his/her personal preferences were included in developing goals of care during RCP meetings. SW #1 reported being unaware of Residents #114's current concerns. Interview and clinical record review with SW #2 on 5/11/23 at 10:08 AM identified that she was Resident #114's primary SW and although she was oriented to the RCP meeting policy, she did not invite cognitively impaired residents or residents who resided on the locked dementia unit (where Resident #114 resided) to RCP meetings. Clinical record review documentation indicated that Resident #114 had no cognitive impairment and SW #2 failed to invite Resident #114 or make adequate accommodations for Resident #114's inclusion of care. Subsequent to surveyor inquiry, a care conference attendance form was created by the MDS Coordinator (RN #1) on 5/11/23 at 10:30 AM for residents and responsible parties to sign in attendance and that they were invited. 4. Resident #115 was admitted to the facility on [DATE] with diagnoses that included dementia and Parkinson's disease. The quarterly MDS dated [DATE] identified Resident #115 had severely impaired cognition. The social worker progress note dated 1/3/23 at 1:12 PM indicated there was a care plan meeting with the social worker and a nurse regarding Resident #115's plan of care and that a voice message had been left for the resident representative. The care plan dated 2/14/23 identified cognitive impairment. Interventions included to facilitate and encourage families to participate in residents' daily routine. The social worker progress note dated 3/28/23 at 4:37 PM indicated there was a care plan meeting with the social worker, recreation, and a nurse regarding Resident #115's plan of care and that a voice message had been left for the resident representative. Interview with the Resident's Representative on 5/8/23 at 11:56 AM indicated he/she has not been invited to attend the care plan meetings for a long time and indicated he/she does not receive any written invite or receive verbal date and time because he/she would make sure he/she was available. The Resident's Representative indicated he/she visits twice a day and if made aware of care plan meeting, he/she would definitely want to attend and would rearrange his/her schedule to make sure he/she was in attendance. The Resident's Representative indicated there were a couple of times he/she would arrive at home and there would be a voice message saying that the facility had the care plan meeting and the outcome. Additionally, if he/she wanted, he/she could call the facility with any concerns. The Resident's Representative noted he/she would love to have the meeting because he/she still had concerns since admission that were not addressed. Interview with SW #1 on 5/16/23 at 12:02 PM indicated she was responsible for running the care plan meetings for Resident #115's unit. SW #1 indicated in the past, the receptionist would send out letters to the Resident's Representatives for the care plan meetings but it stopped over 6 months ago when she became the only social worker for the facility. SW #1 indicated all residents were supposed to have an interdisciplinary care plan meeting with the resident and Resident's Representative, but she does not have time to schedule them anymore. SW #1 indicated when she has a few minutes she will call the Resident's Representative and leave them a message saying they had the meeting. SW #1 indicated she did not invite Resident #115 or the Resident's Representative before the meeting or to the meetings so they could attend the meetings on 1/3/28 and 3/28/23 and do not use sign in sheets for the care plan meetings. SW #1 indicated the last care plan meeting the Resident's Representative and Resident #115 were invited to and attended was on 10/11/22. Interview with MDS coordinator, (RN #1), on 5/16/23 at 12:22 PM indicated she has been in the MDS position a year and a half. RN #1 indicated she just learned that the care plan meetings are based on the MDS schedule. RN #1 indicated she is just learning on when to schedule a care plan meeting the right way. RN #1 indicated she was just scheduling care plan meeting from the last care plan meeting not based on the MDS schedule which was not right. Review of the facility Person-Centered Care Plan Policy identified it means to focus on the resident as the locus of control and support the resident in making their own choices and having control over their daily life. The resident has the right to participate in the development and implementation of the person-centered care plan. The interdisciplinary team, in conjunction with the resident and/or resident representative, will establish the expected goals and outcomes of care, the type, amount, frequency, and duration of care, and any other factors related to the effectiveness of the plan of care. The facility has a responsibility to assist residents to participate by extending invitations to the resident including the resident representative in advance. Additionally, holding meetings at the time of day when the resident is functioning best.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of facility documentation, review of job descriptions, and interviews the facility failed to ensure...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of facility documentation, review of job descriptions, and interviews the facility failed to ensure the environment was maintained in good repair and a homelike manner and failed to ensure environmental rounds are completed. The findings include: Review of the infection control monthly rounds log identified the last infection control monthly round was completed on 12/22, 5 months ago. Observations on 5/10/23 at 4:00 PM through 5:00 PM with DNS, and LPN #1, on 5/17/23 at 8:04 AM and on 5/17/23 at 9:55 AM with the Director of Maintenance identified the following issues: a. Damaged, chipped, stains and/or marred bedroom walls on One North C wing in rooms 102, 105, 107, and 110. One North A wing in rooms 111, 112, 114, and 120. One North B wing in rooms 123, 124, 125, 126, 127, 129, 131, and 132. Two North A wing in rooms 230, 232, 233, and 235. Two North B wing in rooms 223, 225, 237, 238, 238, 239, 241, 243, and 244. b. Damaged, torn, stains and/or peeling wallpaper in the bedroom on One North C wing in rooms [ROOM NUMBER]. One North A wing in rooms 113, 115, 116, and 117. Two North A wing in rooms 228, 229, 233, and 235. Two North B wing in rooms 223, 239, 240, and 245. c. Damaged, chipped, stains, and/or marred bathroom walls on One North C wing in rooms 101, 104, 106, 108, 109, and 110. One North A wing in rooms 111, 112, 113, 114, 116, 120, and 121. One North B wing in rooms 123. Two North A wing in rooms 222, 224, 226, 229, 231, 232, 233, 234, 235, and 236. Two North B wing in rooms 223, 238, 239, 240, 241, 242, 243, and 245. d. Damaged, chipped, stains and/or marred walls in the hallways on One North C wing. One North A wing. One North B wing. One North C wing. e. Damaged, chipped, marred and/or peeling doors in the bedroom on One C wing in room [ROOM NUMBER]. f. Damaged, chipped and/or marred bedroom radiators on One North C wing in rooms 101, 103, 104, 105, 106, 107, 108, and 109. One North A wing in rooms 113, 114, 116, 117, 118, and 120. One North B wing in rooms 125, and 132. Two North B wing in room [ROOM NUMBER]. g. Damaged, broken, and/or missing wood trimming surrounding bedroom radiator on One North A wing in room [ROOM NUMBER]. h. Damaged and/or cracked wall surrounding the heater in the bathroom on One North A wing in room [ROOM NUMBER]. i. Damaged, bent, and/or missing window blind in bedroom on One North A wing in rooms 113, and 120. j. Damaged, cracked, and/or stained ceiling in the bathroom on One North C wing in room [ROOM NUMBER]. One North B wing in rooms 122, and 125. k. Damaged and/or missing bathroom wall tile on One North C wing in room [ROOM NUMBER]. l. Damaged, cracked, and/or stains on the bedroom ceiling on One North C wing in rooms [ROOM NUMBER]. One North B wing in rooms 122. Two North A wing in rooms [ROOM NUMBER]. m. Damaged, bent, and/or missing towel rack in the bathroom on One North C wing in rooms 103, 104, 105, 106, and 109. One North B wing in room [ROOM NUMBER]. Two North A wing in rooms 222, and 233. Two North B wing in rooms 223, 239, 241, and 243. n. Damaged, broken, missing, peeling and/or dirty cove base in the bedroom on One North C wing in room [ROOM NUMBER]. Two North A wing in room [ROOM NUMBER]. o. Damaged, broken, missing, peeling and/or dirty cove base in the bathroom room on One North C wing in room [ROOM NUMBER]. Two North B wing in rooms 242, and 244. p. Damaged, chipped and/or scarred closet door in the bedroom on One North C wing in room [ROOM NUMBER]. One North A wing in room [ROOM NUMBER]. q. Damaged and/or peeling dresser in bedroom on One North C wing in room [ROOM NUMBER]. r. Damaged, broken and/or missing knob on dresser drawer in the bedroom on One North C wing in room [ROOM NUMBER]. s. Damaged, stained and/or white speck on wall in bedroom on One North A wing in room [ROOM NUMBER]. t. Damaged, stained and/or white speck on wall in bathroom on One North C wing in room [ROOM NUMBER]. One North B wing in room [ROOM NUMBER]. u. Damaged, cracked, and/or missing a piece to the bathroom floor on One North C wing in room [ROOM NUMBER]. v. One North C Wing Shower Room: Damaged and/or stains on ceiling tiles. One North A Wing Shower Room: Damaged, rusty and/or broken leaking pipe underneath sink. Damaged, orange/rust color on wall underneath sink. Damaged and/or broken towel rack in shower. One North B Wing Shower Room: Damaged, and/or rust door frame. Damaged and/or missing shower wall tiles. Two North A Wing Shower Room: Damaged and/or stains on wall. Damaged, cracked, and/or missing wall tiles. Two North A Wing Shower Room Bathroom: Damaged and/or stains on wall. Damaged and/or broken toilet paper dispenser. Two North B Wing Shower Room (SPA): Damaged and/or stains on wall. Two North B Wing Shower Room (SPA) Bathroom: Damaged and/or stains on wall. x. [NAME] Lounge on Two North B Wing: Damaged and/or stains on wall. Damaged, marred and/or stains on the television stand. y. Damaged, cracked, peeling, and/or stain bedroom floor mat on One North A wing in rooms 111, 115. Two North B wing in room [ROOM NUMBER]. z. Damaged, bent, and/or peeling lamp shade on nightstand on One North B wing in room [ROOM NUMBER]. aa. Damaged, torn, and/or missing window screen on One North B wing in room [ROOM NUMBER]. bb. Damaged, broken, and/or missing ceiling wooden frame in bedroom on One North B wing in room [ROOM NUMBER]. cc. Lounge room on One North A wing damaged, broken, and/or missing drawer on bookshelf. dd. Bathroom sink faucet constant dripping water on Two North A wing in room [ROOM NUMBER]. ee. Damaged, marred, chipped, paint on tray table on Two North B wing in rooms 225, and 238. ff. Dining Room on Two North B wing: Damaged, marred, and/or chipped wall. Damaged and/or rusty radiator. gg. Damaged and/or peeling entertainment center on One North B wing in room [ROOM NUMBER]. Interview on 5/10/23 at 5:05 PM with the Director of Maintenance identified the facility does not have a maintenance log on the units. The Director of Maintenance indicated the staff is to e-mail the maintenance department if there is an issue. He indicated if there is an emergency or safety related concern, the staff members are responsible to call the maintenance department immediately. Interview with LPN #1 on 5/11/23 at 12:18 PM identified she has been employed by the facility since 5/8/23 in the Infection Preventionist (IP) position. LPN #1 indicated she was unable to locate documents on the environmental rounds that were performed by RN #4 the previous Infection Preventionists. LPN #1 indicated going forward the environmental rounds will be performed and documented. Interview with the Director of Maintenance on 5/17/23 at 9:55 AM identified he was aware of the issues identified during the survey. The Director of Maintenance indicated that maintenance of the facility is ongoing. He indicated the Administrator is aware of the environmental issues identified. The Director of Maintenance indicated that staff are responsible to notify the maintenance department with issues or problems that require repair. The Director of Maintenance indicated he does perform environmental rounds but does not document the issues. The Director of Maintenance indicated going forward the maintenance department will address the environmental issues in a timely manner. Interview with the Administrator on 5/17/23 at 10:11 AM identified he has been employed by the facility for approximately 6 months. The Administrator indicated he was aware of the issues identified with the environment during the survey. The Administrator indicated it is the responsibility of the maintenance department to oversee the repairing of any issues regarding the facility. The Administrator indicated he will discuss the environmental issues with RN #7 and corporate. The Administrator indicated he does do environmental rounds but does not document. Interview with the DNS on 5/17/23 at 2:45 PM identified she has been employed by the facility since 4/11/23. The DNS indicated she was aware of some of the issues identified with the environment during the survey. The DNS indicated she was not aware that RN #4 did not document or perform environmental rounds. The DNS indicated that the maintenance department is responsible to maintain the resident rooms in a homelike environment at all times. The DNS indicated the facility has not had an Infection Preventionist. The DNS indicated the facility had just hired a new Infection Preventionist nurse that started on 5/8/23. Interview with RN #4 (previous Infection Preventionist and Interim DNS) on 5/18/23 at 1:09 PM identified she has been employed by the facility since 7/22. RN #4 indicated she was hired for the Infection Preventionist position. RN #4 indicated the facility failed to provide her with orientation, education, and training in the Infection Preventionist program. RN #4 indicated the facility failed to provide training in environmental rounds and she was not aware to document environmental rounds. RN #4 indicated she does not know how often the environmental rounds are to be completed. Review of the facility assessment identified the facility assesses the physical environment, technology, and equipment on the monthly basis to meet the needs of the facility. Although requested, a facility environmental rounds policy was not provided. Review of facility job description for the senior maintenance director identified the primary focus of the position will be to first perform all duties as maintenance director of primary center. Surveys the centers as required to ensure preventative maintenance programs are being adhered to; Surveys for general maintenance and upkeep of the center and equipment. Perform necessary repairs and/or replacements as directed by the typical property manager when the expertise required is above the capabilities of in-house maintenance staff. Monitors progress of work through written reports as necessary; Repairs or installs equipment as requested by the regional director, center executive director or property manager. Performs related duties as requested. Review of facility job description for the maintenance helper identified the maintenance helper provides a variety of standard and unskilled tasks in the maintenance and repair of center grounds and facilities. Works closely with and follows directions from the maintenance director/supervisor. Maintains building and grounds in a clean, safe, and orderly condition. Maintains and repairs basic functions of the center as determined by the maintenance director/supervisor. Makes minor repairs on handrails, windows, flooring, walls, ceiling.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected multiple residents

Based on review of facility documentation, facility policy, and interviews for 4 licensed staff (RN #5, RN #6, LPN #4, and LPN #5) the facility failed to ensure background checks were completed prior ...

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Based on review of facility documentation, facility policy, and interviews for 4 licensed staff (RN #5, RN #6, LPN #4, and LPN #5) the facility failed to ensure background checks were completed prior to hire. The findings include: RN #5 was hired on 8/20/21. RN #5's employee file lacked a complete background check prior to hire and allowing RN #5 to work at the facility. RN #6 was hired on 8/4/14. RN #6's employee file lacked a complete background check prior to hire and allowing RN #6 to work at the facility. LPN #4 was hired on 7/28/20. LPN #4's employee file lacked a complete background check prior to hire and allowing LPN #4 to work at the facility. LPN #5 was hired on 4/28/20. LPN #5's employee file lacked a complete background check prior to hire and allowing LPN #5 to work at the facility. Interview with Human Resources Person (HRP #1) on 5/17/23 at 1:00 PM identified he has been employed by the facility since April 2022. HRP #1 indicated the staff were employed before he started at the facility. HRP #1 indicated the expectation is that a background check is conducted and completed prior to the employee starting work. Interview with the DNS on 5/17/23 at 2:47 PM identified she has been employed by the facility since 4/11/23. The DNS indicated she was not employed by the facility at the time of the employees dates of hire. The DNS indicated the expectation for any expected new hires would be a background check is performed prior to hiring. Interview with the Administrator on 5/17/23 at 1:35 PM identified he was not aware of the issue. The Administrator identified he was not employed at the facility during that time. The Administrator indicated that a background check is expected with every new employee prior to working. Review of the background investigations policy directed to the facility will conduct background investigations on all applicants/employees to whom a conditional offer of employment has been made, and other applicable individuals per federal and state regulations. To ensure the integrity of the facility workforce and the safety and welfare of employees and patients/residents. All applicants will be informed that a criminal background check will be conducted as part of the hiring process if the facility makes a conditional offer of employment to the applicant.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, facility policy and staff interviews for 3 of 5 residents (Resident #93...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, facility policy and staff interviews for 3 of 5 residents (Resident #93 and 115) reviewed for unnecessary medications, the facility failed to review and respond to pharmacy recommendations. The findings include: 1. Resident #93 was admitted to the facility on [DATE] with diagnoses that included dementia, psychosis, and anxiety disorder. The quarterly MDS dated [DATE] identified Resident #93 had severely impaired cognition, was always incontinent of bowel and bladder, and required the assistance of 2 or more staff members with transfers, dressing, and toileting. The MDS also identified Resident #93 was receiving hospice care and had a history of falls. The care plan dated 2/2/23 identified Resident #93 was at risk for increased symptoms of delirium related to dementia and psychiatric conditions. The interventions included to monitor medications for side effects. The physician's orders dated 2/1/23 directed to administer Seroquel (an antipsychotic medication used for psychosis) 25 mg twice daily for psychosis, Clonazepam (a benzodiazepine used for anxiety), 0.25 mg three times a day for agitation, Lorazepam (a benzodiazepine used for anxiety), 1mg every 4 hours for agitation with an additional dose of 0.5 mg every 3 hours as needed for agitation, and Morphine oral solution (an opioid used for pain relief) 0.25 mg three times daily for shortness of breath and agitation, with an additional dose of 0.25 mg every 3 hours as needed for agitation. The quarterly MDS dated [DATE] identified Resident #93 had severely impaired cognition, was always incontinent of bowel and bladder, and required the assistance of 2 or more staff members with transfers, dressing, and toileting. The MDS also identified Resident #93 was receiving hospice care and had a history of falls. The monthly pharmacist medication reviews completed on 2/20/23 and 4/21/23 identified that the use of 2 concurrent benzodiazepines (Lorazepam and Clonazepam) increased the risk for falls, especially in combination with Seroquel and Morphine. Recommendations included considering reducing or eliminating Lorazepam and Clonazepam. The recommendation further identified that if the medications were continued, the facility should ensure that ongoing monitoring is in place for efficacy and potential side effects including new onset falls. The clinical record failed to identify that the pharmacy recommendations of 2/20/23 and 4/21/23 were reviewed or implemented by clinical staff at the facility. Review of the clinical record identified that Resident #93 had multiple falls without major injury on the following dates: 2/23/23, 2/28/23, 3/6/23, 3/23/23, 4/19/23, and 4/28/23. Interview with the Medical Director, (MD #1) on 5/17/23 at 12:05 PM identified that he or the facility APRN would usually review and sign the monthly pharmacy recommendations. MD #1 further identified that he and the APRN signed off all the reviews that were provided each month to them by the DNS, and the signed report is placed in the resident's paper chart. MD #1 identified that if a change was made based on the recommendation, the resident's orders would be updated. Interview with the DNS on 5/17/23 at 12:18 PM identified she was unsure why the pharmacy recommendations had not been reviewed by the facility staff or given to the physician or APRN for review. The DNS identified that she provided the provider (MD/APRN) with the pharmacy recommendations for review and signature, and the signed paperwork was placed in the resident's medical record. The DNS further identified that because Resident #93 was on hospice, she was unsure that the recommendations would have prevented the multiple falls Resident #93 had but was unable to provide any documentation to identify the recommendations had ever been provided to the MD or APRN for review. The facility policy on psychotropic medication use directed that psychotropic drugs included antipsychotics, anti-anxiety, anti-depressants, or sedative-hypnotics that affect brain activities associated with mental process and behavior. The facility policy on behavior symptom management and behavior rounds directed that the purpose of the policy was to promote safe behavioral symptom management and review current psychotropic medication usage and trends. The policy further directed that for residents on psychotropic medications, facility staff should complete and maintain monthly documentation on psychotropic medication use including reviewing and discussing the monthly pharmacy recommendations, validating the chart order and medication administration record, and modifying the resident's care plan to reflect individualized recommendations. 2. Resident #115's diagnoses included Parkinson's disease and dementia. The Resident Care Plan dated 9/26/22 identified Resident #115 was at risk for complications related to the use of psychotropic drugs (Nuplazid, Clonazepam, Sertraline). Interventions included to monitor Resident #115 for continued need for medication as related to behavior and mood. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #115 was severely cognitively impaired and required limited assistance of 2 for bed mobility, limited assistance with set up help for eating and extensive assistance of 2 for personal hygiene. The MDS also identified Resident #115 was not receiving antipsychotic medications at that time. A physician order dated 10/7/22 through 5/17/23 directed Nuplazid (an antipsychotic medication) 34 milligrams (mg) 1 capsule by mouth once a day. A physician order dated 2/9/23 through 5/17/23 directed Seroquel (an antipsychotic medication) 25 mg, give 12.5 mg by mouth twice daily for Lewy Body Dementia (LBD). Medication Administration Record (MAR) dated 2/9/23 through 5/17/23 identified Resident #115 received Nuplazid 34 mg once a day and Seroquel 12.5 mg twice a day. Pharmacy recommendations dated 3/20/23 identified to re-evaluate the need for 2 antipsychotics and consider a trial dose reduction of one, while monitoring for re-emergence of target behaviors. Physician response (undated) was to refer to Behavioral Health, but no corresponding Behavioral Health consult was completed. Pharmacy recommendations dated 4/19/23 identified to re-evaluate the need for 2 antipsychotics and consider for a trial dose reduction of one, while monitoring for re-emergence of target behaviors with no response from the physician (MD #1). Interview with MD #1 on 5/17/23 at 12:05 PM, identified he had not been made aware of the Pharmacy recommendations from 4/19/23 until 5/17/23 (28 days later). Additionally, he identified that he was made aware of pharmacy recommendations every month and had just been made aware of April 2023's recommendations on 5/17/23. Facility policy regarding Psychotropic Medication Use identified the facility should comply with the Psychopharmacologic Dosage Guidelines created by the Centers for Medicare and Medicaid Services including gradual dose reductions.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected multiple residents

Based on a tour of the Dietary Department with the Food Service Director, and staff interviews the facility failed to provide lunch that was at appropriate temperatures. On 5/10/23 at 1:00 PM, a test ...

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Based on a tour of the Dietary Department with the Food Service Director, and staff interviews the facility failed to provide lunch that was at appropriate temperatures. On 5/10/23 at 1:00 PM, a test tray was conducted. The following was identified: The lunch meal was plated and left the Dietary Department in 3 metal carts at 1:09 PM, arrived on the 2 North Unit and placed in the hall outside of the resident Dining Room at 1:09 PM. Nurse Aides (NA) were then observed to place beverages on the meal trays within the metal carts (juice, coffee and soda) from 1:09 PM to 1:15 PM. At 1:15 PM, the doors were closed to the 3 metal carts. At 1:20 PM, NAs were observed to keep opening the 6 doors to 3 metal carts looking for specific trays by reading the meal tickets. Interview with NA #1 at that time identified that she kept opening the cart doors searching for the resident's who were eating in the Dining Room. Additionally, at 1:30 PM, meal trays were transferred from the short cart to a long cart for residents that were eating in their rooms. The long cart was then noted to be brought to the hallway of 2 North and trays passed out for resident's who were eating in their rooms. The last tray was delivered at 1:42 PM, and temperatures were conducted with the Food Service Director at that time and identified the following: a. The hot dog's internal temperature was 119.1 degrees from the surveyor's thermometer and 126.1 degrees from the Food Service Director's thermometer. The Food Service Director identified the hot dog internal temperature should be 160 degrees. b. The beans internal temperature was 132.6 degrees from the surveyor's and Food Service Director's thermometer. The Food Service Director identified the internal temperature should be 165 degrees. c. The pureed hot dog's internal temperature was 138.6 degrees from the surveyor's thermometer and 138.4 degrees from the Food Service Director's thermometer. The Food Service Director identified the pureed hot dogs internal temperature should be approximately 165 degrees. d. The pureed bread's internal temperature was 140.9 degrees from the surveyor's thermometer and 142.6 degrees from the Food Service Director's thermometer. The Food Service Director identified the pureed breads internal temperature should be approximately 165 degrees. e. The pureed beans internal temperature was 137.5 degrees from the surveyor's thermometer and 136.7 degrees from the Food Service Director's thermometer. The Food Service Director identified the pureed beans internal temperature should be approximately 165 degrees. Interview with the Resident Council on 5/10/23 at 2: 00 PM also identified that cold food was an issue. Coffee was delivered an hour prior to meals and food trays tend to sit on the carts awhile before being passed out because staff were not aware that the food try truck had arrived.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on a tour of the Dietary Department with the Food Service Director, facility policy and staff interviews, the facility failed to conduct appropriate hand hygiene and maintain the kitchen in a sa...

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Based on a tour of the Dietary Department with the Food Service Director, facility policy and staff interviews, the facility failed to conduct appropriate hand hygiene and maintain the kitchen in a sanitary manner. Tour of the Dietary Department with the Food Service Director on 5/8/23 at 10:33 AM identified the following: 1a. The Unit 2 refrigerator which consisted of milk was noted to have green debris and white drip stains on the bottom shelf. b. Multiple ceiling exterior vent plates noted to have a heavy accumulation of grayish white marks. c. The ceiling vent grille above the shelf that holds the spices, seasonings and coffee machine was noted to have a heavy accumulation of black and brown sediment. d. The flour container labeled with an expiration date of 6/6/23 was noted to have a tannish brown drip stain inside the container. Interview with the Food Service Director on 5/8/23 at 10:33 AM identified the Unit 2 refrigerator should be cleaned once a week but had not been cleaned in three weeks due to short staffing. Additionally, the ceiling exterior vents should be cleaned monthly by the Dietary staff but had not been cleaned in months. Observation of the meal service on 5/10/23 at 12:03 PM identified the following: 2a. The Dietary Director was staffing the tray line and was wearing gloves, removed the lid from the plastic garbage pail with his gloved hand, threw trash away, replaced the lid, continued to place silverware, meal tickets and beverages on the lunch trays without removing the gloves used to remove the lid from the garbage pail, wash his hands or don new gloves. b. The Dietary Director wiped his gloved hands on his gray uniform shirt and touched his beard guard then returned to placing silverware, meal tickets and beverages on lunch trays without performing hand hygiene. c. Dietary Aid (DA) #1 used her gloved hands to throw trash in the garbage can and immediately changed her gloves without performing hand hygiene in between. d. DA #2 removed his gloves, proceeded to wash his hands, and used his clean hands to turn off the faucet (facility policy identified one must turn off the water with a paper towel). Interview with the Food Service Director on 5/10/23 at 12:12 PM identified that staff are expected to perform hand hygiene and change gloves after completing tasks such as answering phones, eating, drinking. Facility policy regarding hand hygiene identified that the use of gloves is not a substitute for hand hygiene. Additionally, while performing hand hygiene one must turn off the water with a paper towel. Subsequent to surveyor inquiry, on 5/10/23 the Dietary Director in- serviced Dietary staff on hand hygiene.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0882 (Tag F0882)

Could have caused harm · This affected multiple residents

Based on review of facility documentation and interviews the facility failed to designate a specific individual (with the required training and qualification) to oversee the infection control program ...

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Based on review of facility documentation and interviews the facility failed to designate a specific individual (with the required training and qualification) to oversee the infection control program between 1/2023 through 5/2023, (5 months). The findings include: Interview with LPN #1 on 5/11/23 at 12:18 PM identified she has been employed by the facility since 5/8/23 as the Infection Preventionist (IP). LPN #1 indicated she is in the process of going through the infection prevention and control program training to obtain the IP certificate. LPN #1 indicated the DNS and the ADNS are overseeing her at this time. Interview with the DNS on 5/11/23 at 12:40 PM identified she has been employed by the facility since 4/11/23. The DNS indicated the facility has just hired LPN #1 on 5/8/23 as the Infection Preventionist. The DNS indicated that she was aware that the facility did not have a dedicated IP and indicated that the administrative staff, including herself, were all new to the facility and that there have been many changes in management over the past year. The DNS indicated there was an RN in the position, but that RN became the Acting DNS until I started, and she has not been at the facility since 4/2023. Interview with the Administrator on 5/11/23 at 1:00 PM identified the facility just hired an Infection Preventionist who started on 5/8/23. The Administrator indicated he was aware that RN #4 was in the position of the Acting DNS from 2/2023 through 4/2023 which left the facility without an Infection Preventionist.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0730 (Tag F0730)

Minor procedural issue · This affected multiple residents

Based on review of facility documentation, facility policy, and interviews for 2 nurse aides, the facility failed to complete annual performance evaluations. The findings include: Review of the perso...

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Based on review of facility documentation, facility policy, and interviews for 2 nurse aides, the facility failed to complete annual performance evaluations. The findings include: Review of the personnel files of NA #4 and NA #5 failed to reflect that yearly (annual) performance evaluation reviews were completed. Interview with Human Resources Person #1 (HRP #1) on 5/17/23 at 12:50 PM identified he has been employed by the facility since April 2022. HRP #1 indicated when employee evaluations were due, he provides a list to the DNS and it is his/her responsibility to compete the performance evaluation. HRP #1 indicated as he receives a completed evaluation, he will file the form in the employee's file. HRP #1 indicated there have been some changes in the DNS position. Interview with the DNS on 5/17/23 at 2:30 PM identified she has been employed by the facility since 4/11/23. The DNS indicated she was not aware of the issue, but she does have a pile of employee evaluations to complete. The DNS indicated that the administrative staff, including herself, were all new to the facility and that there have been many changes in management over the year. The DNS indicated employee yearly evaluations would be completed moving forward in a timely manner. Interview with the Administrator on 5/17/23 at 1:35 PM identified he was not aware of the issue. The Administrator indicated that there has been a turnover in staffing. The Administrator indicated that the DNS is new to the facility. The Administrator indicated going forward the employee evaluations will be completed in a timely manner. Review of the performance appraisal policy directed managers will meet with their regular full-time, regular part-time, and regular casual employees at least annually to conduct a performance appraisal or have a performance based conversation.
MINOR (B)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected multiple residents

Based on observation and staff interview, the facility failed to ensure nurse staffing information was current and posted in an area visible to residents/visitors from the inside of the building. The ...

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Based on observation and staff interview, the facility failed to ensure nurse staffing information was current and posted in an area visible to residents/visitors from the inside of the building. The findings include: On 5/11/23 at 10:50 AM observation with the DNS of the nurse staffing information noted the posting to be taped to the window of the outside door, visible only to incoming personnel entering the facility and was dated for 4/7/23. Additionally, the nurse staffing information was also posted on the wall in a glass case in the lobby, but was dated for 4/18/23. Interview with the DNS on 5/11/23 at that time identified she thought the 11:00 PM to 7:00 AM Nursing Supervisor was responsible for calculating and posting the nursing hours, but was unsure because she was only in the role of DNS for 3 weeks.
MINOR (B)

Minor Issue - procedural, no safety impact

Medical Records (Tag F0842)

Minor procedural issue · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #8) revie...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #8) reviewed for behaviors, the facility failed to ensure that the clinical record reflected complete and accurate documentation related to continuous 1:1 observation and for 1 resident (Resident #114) reviewed for showers, the facility failed to ensure documentation was completed when the Nurse Aid provided Resident #114 a shower. The findings include: 1. Resident #8 was admitted to the facility on [DATE] with diagnoses that included delusional disorder, vascular dementia and cardiomyopathy. A physician's order dated 6/8/22 that directed Resident #8 was to remain on 1:1 observation every shift. The annual MDS dated [DATE] identified Resident #8 had moderately impaired cognition, was always continent of bowel and bladder and required staff supervision with bed mobility, transfers and toilet use. The care plan dated 3/6/23 identified Resident #8 had a tendency to exhibit sexually inappropriate behaviors related to delusional disorder, dementia with behavioral disturbance, and psychotic disorder with hallucinations. Interventions included for Resident #8 to remain on 1:1 observation until cleared by psychiatric services. Observation on 5/11/23 at 11:29AM identified NA #1, who was assigned to 1:1 observation of Resident #8 for the 7:00 AM - 3:00 PM shift was completing the paper continuous 1:1 supervision form. Interview with the DNS on 5/17/23 at 12:18 PM including a review of the paper continuous 1:1 supervision form for Resident #8 identified multiple dates and times for the months of 3/23, 4/23 and 5/1/23 - 5/16/23 with no documentation that 1:1 continuous monitoring had been completed. The DNS identified that there was an issue with the facility staff not filing out the forms completely and she was working on educating the facility staff to ensure that the forms were completed, and it was a work in progress. The DNS failed to provide any documentation related to in-services completed with nursing staff related to complete and accurate documentation of the medical record or charting related to continuous 1:1 supervision forms. Review of the policy on continuous 1:1 supervision directed that designated facility staff would document resident activities, behaviors and locations every 30 minutes on the continuous 1:1 supervision flowsheet. The policy further identified that the flowsheet would be used to develop resident specific care plans including interventions to minimize risks, de-escalation techniques and ways to pre-empt behaviors. The policy further identified that a licensed nurse would review the flow sheet a minimum of once a shift. The policy on charting and documentation in the clinical record directed that documentation should be concise, accurate, complete, factual and objective. 2. Resident #114's diagnoses included Parkinson's with Lewy bodies, schizoaffective, anxiety, panic disorder, and cognitive communication deficits. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #114 was cognitively intact, required supervision with dressing, personal hygiene and required physical help limited to transfer only for showers. The Resident Care Plan (RCP) dated 4/12/23 identified Resident #114 was to engage in daily routines that are meaningful to his/her preferences. Interventions included providing Resident #114 the choice between tub bath, shower, bed bath or sponge bath. The nurse's note dated 3/12/23 to 5/15/23 failed to identify and document any refusals of care from Resident #114. Interview with Resident #114 on 5/11/23 at 10:40 AM indicated that he/she was not being showered on a weekly basis. Activities of daily living (ADLs)/task documentation for the weekly shower log dated 3/1/23 to 5/15/23 failed to indicate Resident #114 was showered on a weekly basis, as requested or any resident refusals. From 3/1/23 to 3/11/23 documentation reflected Resident #114 did not receive showers (for a 2-week period). From 3/19/23 to 4/1/23 documentation reflected Resident #114 did not receive showers (for a 2-week period). From 4/16/23 to 4/22/23 documentation reflected Resident #114 did not receive showers (for a 1-week period). From 5/7/23 to 5/14/23 documentation reflected Resident #114 did not receive showers (for a 1-week period). On 5/17/23 at 10:10 AM, interview, clinical record review, and facility documentation review with the Nurse Aide (NA #2) that was assigned to Resident #114 failed to provide documentation that Resident #114 received weekly showers consistently. Additionally, NA #2 identified that although she provides Resident #114 with showers weekly and even more frequently (whenever Resident #114 requested such as after a severe incontinent episode, etc), she does not always document it in the NA charting. Interview with the DNS on 5/17/23 at 1:00 PM indicated NA #2 failed to document showers given to R #114 or refusal of care as per facility policy. Facility policy regarding Nursing Documentation identified the expectation that documentation of nursing care is recorded in the medical record and is reflective of the care provided by nursing staff. Additionally, the Nursing Documentation policy identified timely entry of documentation must occur as soon as possible after the provision of care and in conformance with time frames for completion as outlined by other policies and procedures. Facility policy regarding Activities of Daily Living (ADLs) identified the expectation that ADL care provided is documented every shift by the nursing assistant.
Dec 2022 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility policy review, and interviews for one of two residents (Resident #1) reviewed for resp...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility policy review, and interviews for one of two residents (Resident #1) reviewed for respiratory care and treatment, the facility failed to develop a comprehensive care plan timely for a resident that required care of artificial Larynx. The findings include: Clinical record review identified Resident #1 was admitted during 9/2022 with diagnoses that included malignant neoplasm of supraglottis (area above the vocal cords), type 1 diabetes mellitus, gastrostomy, dysphagia, and Alzheimer's disease. The Resident Care Plan (RCP) dated 9/2012022 identified Resident #1 required assistance with ADLs. Interventions directed to monitor for shortness of breath, fatigue and/or change of condition, adjust ADL tasks accordingly, and to encourage Resident #1 to pace him/herself during ADL activity, to arrange the environment to facilitate ADL performance, and provide cueing for safety and sequencing to maximize current level of function. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderate cognitive impairment no behavioral issues, had a feeding tube, required tracheostomy care and oxygen therapy. Additional clinical record review failed to identify a care plan was developed for Resident #1 regarding Resident #1's laryngectomy tube, and artificial larynx and failed to identify how to care for, treat and assist Resident #1 with care. Interview and clinical record review with RN #2 (unit manager) on 12/30/2022 identified she had reviewed Resident #1's care plan but did not realize the RCP did not include care of laryngectomy tube. She identified this must have been a staff oversight because Resident #1 was initially admitted to the facility with an artificial Larynx. She identified that if she had realized that his care plan did not reflect this specialized care and need, she would have updated it herself. During an interview and clinical record review with the DNS on 12/30/2022 at 1:09 PM the DNS was unable to provide documentation that Resident #1's RCP directed staff that Resident #1 had an artificial larynx and wore a laryngectomy tube for oxygenation, and how to care for the artificial larynx and laryngectomy tube. The DNS identified Resident #1's care plan should have included the information; the expectation was the Resident's care plans should reflect the Residents individual needs and should be updated as needed by the MDS nurse or supervisors. The DNS was unable to explain why the RCP had not been updated. Review of facility's Person-Centered Care Plan Policy dated 1/11/2021 directed in part, the purpose of the care plan was to structure and guide therapeutic interventions to meet the residents needs and achieve expected outcomes. The Policy further directed to develop individualized plans of care based upon assessments and documentation, subsequent assessments, care area assessment triggers and other observations. The Policy directed care plans should be reviewed, evaluated, and updated as required. The facility failed to follow their policy and establish an individualized care plan that was specific for the needs of Resident #1.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation review, and interviews for one of two residents (Resident #1) reviewed f...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation review, and interviews for one of two residents (Resident #1) reviewed for respiratory care and treatment, the facility failed to ensure respiratory supplies were available timely for a resident who required a tracheostomy tube, resulting in a hospital transfer. The findings include: Resident #1 was re-admitted to the facility during 9/2022 with diagnoses that included malignant neoplasm of supraglottis (area above the vocal cords), type 1 diabetes mellitus, gastrostomy (feeding tube), dysphagia (difficulty swallowing), and Alzheimer's disease. The Resident Care Plan (RCP) dated 9/21/2022 identified Resident #1 required assistance with ADLs. Interventions directed to monitor for shortness of breath, fatigue and/or change of condition, adjust ADL tasks accordingly, and to encourage Resident #1 to pace him/herself during ADL activity, to arrange the environment to facilitate ADL performance, and provide cueing for safety and sequencing to maximize current level of function. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderate cognitive impairment, no behavioral issues, had a feeding tube, required tracheostomy care, and received oxygen therapy. The physician order dated 11/12/2022 directed oxygen at four (4) liters per minute via tracheostomy (trach) mask/collar for comfort, may gently suction surface of trach stoma as needed for comfort. Medical APRN note dated 11/21/2022 identified Resident #1 had a trach (tube) in place. The nurse's note dated 12/1/2022 at 7:46 AM identified that at 5:45 AM Resident #1 accidentally pulled his/her laryngeal (trach) tube out and it was able to be reinserted (with a new tube) without incident. The nurse's note dated 12/2/2022 at 5:44 PM identified Resident #1's laryngectomy/trach tube flange was broken. A telehealth consult was completed with a new order obtained that directed to send Resident #1 to the hospital for a laryngectomy/trach tube replacement, and Resident #1 was transferred to the hospital. A physician order dated 12/2/2022 at 5:25 PM directed to transfer Resident #1 to the hospital to replace a broken laryngectomy/trach tube. Review of the clinical record and facility documentation failed to identify the facility had a replacement laryngectomy/trach tube at Resident #1's bedside or in the facility, to replace Resident #1's size #10 trach/laryngectomy tube on 12/2/2022. Hospital Discharge summary dated [DATE] identified Resident #1 was seen for a tracheostomy tube change. The summary further identified that the hospital did not have a size #10 laryngectomy tube, and instead the hospital replaced the laryngectomy/trach tube with a #9 size. The summary further identified that Resident #1 was doing well but should have the proper size tube ordered (#10). Nurse's note dated 12/2/2022 at 9:54 PM identified Resident #1 returned to the facility with new laryngectomy tube inserted by the hospital. A review of the facility invoice records identified two laryngectomy tubes, size #10, were ordered on 12/1/2022, and were received on 12/4/2022 (two days after Resident #1 required hospital transfer for the tube insertion). The review failed to identify the facility had the size #10 tube in the facility on 12/2/2022 when Resident #1 required the tube to be changed. Interview with RN #3 (Supervisor during the 11:00 PM to 7:00 AM shift ending on 12/2/2022) on 12/21/2022 at 12:09 PM identified that at the end of her shift on 12/2/2022 at about 5:30 AM, Resident #1 accidentally pulled his/her laryngectomy tube out and she replaced it with a new replacement tube that was at the bedside, and she did not have a replacement tube to place at the bedside. RN #3 further indicated that she provided an update to the oncoming supervisor/unit manager that she had used the replacement tube at bedside, and a new tube needed to be placed at Resident #1's bedside. An interview with LPN #1 (charge nurse on 12/2/2022 during the 7:00 AM to 3:00 PM shift) on 12/20/2022 at 1:48 PM identified there was no replacement laryngectomy/trach tube available to replace Resident #1's broken tube on 12/2/2022. LPN #1 indicated the loop on the tube that helped to hold the tube in place had broken off during cleaning, and because the facility did not have a replacement tube available, Resident #1 had to be sent out to the hospital. LPN #1 further indicated there should always be at least one replacement laryngectomy tube at the resident's bedside when a resident has a trach tube. Interview with the DNS on 12/21/2022 at 11:45 AM identified the facility supply department failed to order enough trach tubes, and she was not sure why they were not ordered timely. The DNS indicated there should have been at least one tube always at the resident's bedside and additional tubes in storage available to replace used or defective tubes when needed. The facility failed to ensure an adequate supply of trach tubes was maintained and available for a resident that required a trach tube, resulting in a resident transfer to the hospital. Although requested, a facility policy was not provided for surveyor review.
Jan 2021 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0645 (Tag F0645)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for 1 of 6 sampled residents (Resident #39) reviewed for Pre-admission Screening and Resident Review (PASARR), the facility failed to ensure that a referral was made to the state designated authority (Maximus) when the pre-approved thirty day stay had expired, which delayed the resident's level II PASARR being completed in a timely manner. The findings include: Resident #39 was admitted to the facility on [DATE] with diagnoses that included Schizophrenia and Personality disorder. A PASARR level one screen dated [DATE] performed while Resident #39 was in the hospital, identified that the resident was approved for a thirty day nursing facility stay and would require re-screening by or before the thirtieth day if the resident was expected to remain in the nursing facility. The care plan dated [DATE] identified that Resident #39 exhibited distressed/ fluctuating mood symptoms related to psychiatric diagnoses of schizophrenia and personality disorder. The care plan interventions included; refer to behavioral health specialist as needed; observe for signs and symptoms of worsening sadness/depression/anxiety/fear/anger/agitation, facilitate resident contact with support systems, complete behavior monitoring flowsheet, obtain psychiatric evaluation as ordered, gradual dose reduction of psychotic medication as ordered, monitor for side effects and consult physician and/or pharmacist as needed. Physician's orders dated [DATE] directed to administer Lithium Carbonate Capsule (mood stabilizer) 300 mg (milligrams) by mouth twice daily for schizophrenia. Physician's orders dated [DATE] directed to administer Depakote Extended Release (ER) 500 mg, four tablets by mouth at bedtime for personality disorder and Risperdal (antipsychotic) 1mg by mouth to be administered twice daily. The admission MDS dated [DATE] identified Resident #39 had intact cognition, required extensive assistance with bed mobility, dressing, toilet use and personal hygiene, required total assistance for transfers, and no behaviors were identified. The assessment further noted that the resident received antipsychotic medication on a routine basis. Intermittent observations on [DATE] from 10:30 AM to 12:30 PM identified resident #39 lying in bed and frequently calling out loudly to other residents and staff. Review of the clinical record on [DATE] failed to reflect that a follow up PASARR level one had been conducted within thirty days of the resident's admission to the facility. A request was made for a copy of the resident's PASARR level one that should have been completed by [DATE]. Interview and review of the clinical record with the Director of Social Services on [DATE] at 2:00 PM, identified that Resident #39 was staying in the facility on a long term basis. She identified that the PASARR level one screen was completed on [DATE] (a month later than when it was due). The level one PASARR screen determined that Resident #39 required a referral for a level two assessment for the condition of mental health disability. The Director of Social Services identified that she had mistakenly overlooked the due date for the level one assessment. She identified that with the previous designated state authority responsible for conducting the PASARR assessments, the computer system would highlight the residents that were due for assessments but noted that the current system being used did not highlight the residents in need of a follow up PASARR screen. Further review of the clinical record identified that a level two PASARR was conducted on [DATE]. The Director of Social Services further identified that due to the level one being late, it also made the level two late. She identified that once the referral is made for a level two, it is usually completed right away. The facility's policy on pre-admission screening for mental disorder and/or intellectual disability patients identified in part; the facility ensures that all patients with mental disorders (MD) and/or intellectual disability (ID) receive appropriate pre-admission screenings according to federal and/or state regulations. The policy further identified that the individuals identified with MD or ID are evaluated and receive care and services in the most integrated setting appropriate to their needs. In addition, the policy identified that social services would coordinate and/or inform the appropriate agency to conduct the evaluation and obtain the results.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one of five res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one of five residents reviewed for unnecessary medication (Resident #89), the facility failed to follow the pharmacist recommendation. The findings include: Resident #89's diagnoses included Vascular Dementia with Behavioral Disturbances and Acute Right Intertrochanteric Fracture. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #89 was severely cognitively impaired. A physician's order dated 12/21/20 directed to give Lovenox (an anticoagulant) Solution 40 MG/0.4ML subcutaneously once a day for deep vein thrombosis prophylaxis. Review of the clinical record for Resident#89 identified the pharmacist review dated 12/22/20 directed that the facility have a stop date for the Lovenox or discontinue the therapy if appropriate. The pharmacy report rationale for the recommendation added prolonged use of anticoagulants increase the risk for adverse events. Further review of the pharmacy recommendation identified the Physician's Response dated 12/23/20 was to continue the medications for 21 days. Review of the Physician's orders from 12/23/20 through 1/25/21 identified that the physician did not write an order to discontinue the Lovenox. Review of Resident #89's Medication Administration Record (MAR) for January 2021 identified that the resident was given Lovenox from 1/13/21 through 1/24/21. Interview with RN#1 on 1/25/21 at 1:00P.M. indicated the process directs when the pharmacist makes a recommendation, the physician will review it and sign the recommendation and date it. If the physician is going to discontinue the medication, he/she will write the order immediately on the hand written order form. RN#1 (the unit manager) indicated that the unit manager is responsible for ensuring that this happens. RN#1 indicated that this was an oversight and that the Lovenox should have been discontinued. Subsequent to surveyor inquiry on 1/25/21, the physician was contacted and the order was discontinued on 1/25/21. Review of the Facility's Pharmacy Services and Procedures Manual for Medication Regimen Review directed that the physician should document in the residents' health record that the identified irregularity has been reviewed and what if any action has been taken to address it. Furthermore, the facility staff and the consultant pharmacist will confer on the timeliness of the attending physician's responses to identified irregularities based on the specific resident's clinical condition.
MINOR (C)

Minor Issue - procedural, no safety impact

Deficiency F0885 (Tag F0885)

Minor procedural issue · This affected most or all residents

Based on facility documentation, facility policy, and interviews for infection control reviewed for notification to all residents, families regarding confirmed Covid-19 infections by 5:00 PM the next ...

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Based on facility documentation, facility policy, and interviews for infection control reviewed for notification to all residents, families regarding confirmed Covid-19 infections by 5:00 PM the next calendar day, the facility failed to notify the residents and families of positive Covid-19 infections in accordance to the Centers for Medicare and Medicaid Services. The findings include: During the survey a review of the facility weekly e-mail notification and the weekly zoom meetings failed to identify that all residents and families were notified of positive Covid-19 infections in accordance to the Centers for Medicare & Medicaid Services. Interview with RN #2 on 1/26/21 at 10:16 AM identified the Administrator notify the families via e-mails regarding positive Covid-19 in the facility. RN #2 indicated the Administrator and the Director of Nursing Services (DNS) receives a phone call from the hospital laboratory regarding any positive Covid-19 results. She further indicated she was not aware of the new Centers for Medicare & Medicaid Services 11/2020 infection prevention, control & immunizations forms. Interview with the Administrator on 1/26/21 at 10:30 A.M. identify she sends an e-mail to the families on a weekly basis. She indicated the facility provide weekly zoom meetings with the families and indicated approximately about 10 families will attend. The Administrator also indicated going forward the facility will send a recap of the zoom meetings to the families. She indicated the facility will send an email three times a week and with every new positive Covid-19 infections to all families. Review of the family communication protocol for Covid-19 policy directed that the Administration core team must be familiar with all talking points and capable of providing family representatives and patients/residents with updates regarding Covid-19.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What safeguards are in place to prevent abuse and neglect?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 1 harm violation(s), $61,220 in fines. Review inspection reports carefully.
  • • 43 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
  • • $61,220 in fines. Extremely high, among the most fined facilities in Connecticut. Major compliance failures.
  • • Grade F (10/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Saint John Paul Ii Center's CMS Rating?

CMS assigns SAINT JOHN PAUL II CENTER an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Connecticut, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Saint John Paul Ii Center Staffed?

CMS rates SAINT JOHN PAUL II CENTER's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes.

What Have Inspectors Found at Saint John Paul Ii Center?

State health inspectors documented 43 deficiencies at SAINT JOHN PAUL II CENTER during 2021 to 2025. These included: 1 that caused actual resident harm, 38 with potential for harm, and 4 minor or isolated issues. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates Saint John Paul Ii Center?

SAINT JOHN PAUL II CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by HIGHBRIDGE HEALTHCARE, a chain that manages multiple nursing homes. With 141 certified beds and approximately 122 residents (about 87% occupancy), it is a mid-sized facility located in DANBURY, Connecticut.

How Does Saint John Paul Ii Center Compare to Other Connecticut Nursing Homes?

Compared to the 100 nursing homes in Connecticut, SAINT JOHN PAUL II CENTER's overall rating (1 stars) is below the state average of 3.0 and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Saint John Paul Ii Center?

Based on this facility's data, families visiting should ask: "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the substantiated abuse finding on record and the below-average staffing rating.

Is Saint John Paul Ii Center Safe?

Based on CMS inspection data, SAINT JOHN PAUL II CENTER has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Connecticut. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Saint John Paul Ii Center Stick Around?

SAINT JOHN PAUL II CENTER has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.

Was Saint John Paul Ii Center Ever Fined?

SAINT JOHN PAUL II CENTER has been fined $61,220 across 2 penalty actions. This is above the Connecticut average of $33,691. Fines in this range indicate compliance issues significant enough for CMS to impose meaningful financial consequences. Common causes include delayed correction of deficiencies, repeat violations, or care failures affecting resident safety. Families should ask facility leadership what changes have been made since these penalties.

Is Saint John Paul Ii Center on Any Federal Watch List?

SAINT JOHN PAUL II CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.