SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interviews for 3 of 5 residents (Resident #9...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interviews for 3 of 5 residents (Resident #91, 22 and 124) reviewed for accidents, for Resident #91, the facility failed to provide the physician ordered 1:1 supervision which resulted in a fall with injury, for Resident #22, the facility failed to provide adequate supervision to prevent a fall, and for Resident #124, the facility failed to ensure the bed was locked to prevent a fall, and for 1 of 5 residents (Resident #93) reviewed for unnecessary medications, the facility failed to ensure that pharmacy recommendations were reviewed and implemented for a resident with a history of multiple falls. The findings include:
1.
Resident #91 was admitted to the facility in August 2022 with diagnoses that included dementia, difficulty in walking and repeated falls.
The care plan dated 12/1/22 identified Resident #91 required assistance related to confusion. Interventions included providing contact guard for transfers, toileting, and ambulating although the resident was noncompliant with asking for and waiting for assistance due to cognitive deficits. Further, Resident #91 was at risk for falls due to cognitive loss, lack of safety awareness, and dementia. Interventions included to encourage to accept cues for safety reminders, encourage to sit in common area after morning care for breakfast as he/she allows, encourage to accept cues for safety reminders and to offer toileting four times per shift as resident allows.
A physician's order dated 12/15/22 directed the resident to receive 1:1 supervision at all times.
The quarterly MDS dated [DATE] identified Resident #91 had severely impaired cognition, required extensive assistance with transfer, walking in room/corridor, locomotion on unit, and toilet use. Additionally, Resident #91 had unsteady balance when moving from a seated to a standing position, while walking, turning around, moving on and off toilet, and was only able to stabilize with staff assistance.
The physical therapy Discharge summary dated [DATE] identified Resident #91 was using an assistive device up to 100 feet with contact guard.
The physician's order dated 3/1/23 directed the resident to receive 1:1 supervision at all times.
Although requested a fall risk assessment prior to the fall on 3/5/23 was not provided.
The reportable event form dated 3/5/23 at 1:30 AM identified Resident #91 fell in the bathroom and sustained a laceration to the top of the head that measured 3.5 cm and was bleeding. Resident #91 was transferred to the hospital at 2:00 AM for treatment. Neurological and skin assessment performed. The reportable event form identified there was no witness to the fall.
Review of the neurological assessment flow sheet dated 3/5/23 at 2:00 AM identified neurological checks was within normal range and Resident #91 had a fall with a head laceration and Resident #91 was transferred to the hospital.
The nurse's note dated 3/5/23 at 2:11 AM identified RN #6 Resident #91 fell in the bathroom and sustained a laceration to the top of the head that measured 3.5 cm with bleeding noted. Resident #91 fell at 1:30 AM and left the facility at 2:00 AM. Resident was on 1:1 at all times.
Review of the nurse aide flow record identified that NA #3 provided care to Resident #91 on 3/5/23 during the 11:00 PM - 7:00 AM shift (at the time the resident fell on 3/5/23 at 1:30 AM).
Review of a statement written by NA #3 dated 3/5/23 identified NA #3 found Resident #91 on the floor by the bathroom after he had left the room and gone to get report from the nurse. NA #3 identified the last time he saw Resident #91 was at 1:00 AM and the resident was sleeping in bed.
Review of a statement written by NA #5 dated 3/5/23 identified NA #5 went to assist with Resident #91. NA #5 indicated when she arrived in the room Resident #91 was up on his/her feet and walking. NA #5 indicated Resident #91 looked alright and his/her head was bleeding. NA #5 indicated they called for the nurse LPN #3 and the RN #6.
The nurse's note dated 3/5/23 at 5:48 AM identified Resident #91 returned from the hospital with 4 staples to the top of the head and staff resumed 1:1 supervision.
Review of the hospital W-10 form dated 3/5/23 identified Resident #91 was admitted on [DATE] at 2:25 AM. Resident #91 was discharged with a diagnosis of laceration of scalp and sutures to be removed within one week.
Review of 1:1 supervision in-service sign in sheet dated 3/6/23 identified when a resident is placed on a 1:1 the staff are to complete the 1:1 form and staff need to be either inside or outside of the resident room as directed by the supervisor.
Review of the 1:1 binder on 2 North (the dementia unit) on 5/9/23 at 11:00 AM failed to reflect documentation that Resident #91 had been monitored on 1:1 on 3/4/23 and 3/5/23.
Interview with the DNS on 5/17/23 at 2:39 PM identified she was not employed by the facility at the time of the incident. The DNS indicated NA #3 should not have left Resident #91 alone because Resident #91 had an order for 1:1 monitoring.
Although attempted, an interview with NA #3 was not obtained.
Although attempted, an interview with LPN #3 was not obtained.
Although attempted, an interview with NA #5 was not obtained.
Although attempted, an interview with RN #6 (supervisor) was not obtained.
Review of the facility enhanced patient supervision: continuous 1:1 policy directed to when using continuous 1:1 supervision, designated staff will be assigned to manage the 1:1 supervision of the patient. The designated staff will only be involved with the delivery of care to this patient and no other patient. The designated staff must be with the patient at all times; must obtain coverage for breaks; and will provide positive interaction in conjunction with therapeutic interventions. Continuous 1:1 supervision will be provided per nursing judgement or when recommended by a physician/advanced practice nurse. Designated staff will document patient activities every 30 minutes on the continuous 1:1 supervision flowsheet.
Review of the falls management policy directed to patients will be assessed for risk of falling as part of the nursing assessment process. Interventions to reduce risk and minimize injury will be implemented as appropriate. Patients experiencing a fall will receive appropriate care and post-fall interventions will be implemented. In the event a fall occurs, an assessment will be completed to determine injury. Any patient who sustains an injury to the head from a fall and/or has an unwitnessed fall will be observed for neurological abnormalities by performing neurological check, per policy. The physician/APRN will be notified of any abnormal findings.
2.
Resident #22 was admitted to the facility in February 2022 with diagnoses that included Alzheimer's disease, dementia, absence of left toes and non-pressure chronic ulcer of left/right foot.
The care plan dated 2/5/23 identified Resident #22 was at risk for falls due to Alzheimer's disease, osteoarthritis of knee, and partial amputation of left foot. Interventions included that when the resident is tired, to encourage him/her to remain in view of staff until ready to go to sleep in bed.
The nurse aide care card dated 2/5/23 identified for safety, when the resident is tired, to encourage him/her to remain in view of staff until ready to go to sleep in bed. Resident #22 is independent with ambulation using rolling walker.
The physical therapy discharge evaluation dated 3/2/23 identified Resident #22 was to ambulate 200 - 300 feet with rolling walker with supervision and stand by assist (SBA) (cueing, coaxing, and stand by for safety), with supervision/touching assist.
The annual MDS dated [DATE] identified Resident #22 had severely impaired cognition and required limited assistance with transfers, walking in room, walking in corridor, and required supervision with locomotion on unit. Additionally, Resident #22 was not steady, only able to stabilize with staff assistance with moving from seated to standing position, walking, and turning around. Further, Resident #22 had an impairment of range of motion on one side of lower extremity and used a walker with ambulation.
A reportable event form dated 4/24/23 at 9:00 PM identified Resident #22 resides on the memory care unit and had a witnessed fall. NA #6 indicated she observed Resident #22 walking with the rolling walker in the hallway. NA #6 indicated Resident #22 then lifted the walker up, loss his/her balance and fell to the floor on his/her right side. Resident #22 complained of bilateral hip pain which was more prominent to the right hip. The physician was notified, and Resident #22 was transferred to the hospital for further evaluation.
Review of the fall form dated 4/24/23 identified Resident #22 was observed in a right lateral position on the floor. A physician telehealth consult was done, and bilateral hip x-rays were ordered, however, Resident #22 was transferred to the hospital due to the length of wait time for x-rays and symptoms of fracture.
The APRN progress note dated 4/27/23 identified Resident #22 returned from the hospital with a diagnosis of inferior pubis ramus fracture after a fall while ambulating with walker at facility. Resident #22 takes Dilaudid routinely for chronic pain due to severe peripheral vascular disease with history of toe amputation of left foot. Chronic osteomyelitis managed with Bactrim. Dementia due to Alzheimer's is managed with memory care and safety precautions. Diagnosis of pelvic fracture. Plan: acute pelvic fracture pain change Dilaudid to every 4 hours routinely with Robaxin and Tylenol. Follow up with physical therapy.
The revised care plan dated 4/28/23 identified Resident #22 was at risk for falls: Alzheimer's disease, osteoarthritis of knee, and partial amputation of left foot. Interventions include to offer bed when observed walking around the hallway in the late evening as resident allows.
Review of the summary report dated 4/29/23 at 5:31 PM identified Resident #22 was independent with transfer and ambulation with use of rolling walker. On 4/25/23 Resident #22 was re-admitted to the facility with no surgical interventions for the fracture. Resident #22 remains comfortable with pain management use of as needed Dilaudid and scheduled Methocarbamol every 8 hours for 14 days. Resident #22 was in no distress. The care plan was reviewed and revised to have rehab evaluate activity level. Administered pain medication as ordered. Update APRN/MD as needed.
Interview and review of the clinical record with the Physical Therapy Director on 5/16/23 at 8:30 AM identified Resident #22 was discharged from physical therapy on 3/2/23 with the following: Resident #22 was to ambulate 200 - 300 feet with rolling walker with supervision to stand by assist (SBA) (cueing, coaxing, and stand by for safety), with supervision/touching assist. The Physical Therapy Director indicated Resident #22 was not independent with ambulation. The Physical Therapy Director indicated nursing staff were made aware of the recommendations on 3/2/23.
Interview and review of the clinical record with the DNS on 5/17/23 at 2:40 PM indicated she was not aware of the physical therapy discharge notes dated 3/2/23 indicating Resident #22 needed supervision to stand by assist (SBA) with ambulation with rolling walker with supervision/touching assist. The DNS indicated she was not employed with the facility at that time. The DNS indicated she thought Resident #22 was independent with ambulation with rolling walker. The DNS indicated NA #6 witness Resident #22's fall.
Although attempted, an interview with RN #8 was not obtained.
Although attempted, an interview with NA #6 was not obtained.
Review of the facility falls management policy identified patients will be assessed for risk of falling as part of the nursing assessment process. Interventions to reduce risk and minimize injury will be implemented as appropriate.
Patients experiencing a fall will receive appropriate care and post-fall interventions will be implemented. In the event a fall occurs, an assessment will be completed to determine possible injury. Implement and document patient-centered interventions according to individual risk factors in the patient's plan of care.
3.
Resident # 93 was admitted to the facility on [DATE] with diagnoses that included dementia, psychosis, and anxiety disorder.
The physician's orders dated 2/1/23 directed to administer Seroquel (an antipsychotic medication used for psychosis) Clonazepam (a benzodiazepine used for anxiety), Lorazepam (a benzodiazepine used for anxiety), and Morphine oral solution (an opioid used for pain relief).
The quarterly MDS dated [DATE] identified Resident #93 had severely impaired cognition, was always incontinent of bowel and bladder, and required the assistance of 2 or more staff members with transfers, dressing, and toileting. The MDS also identified Resident #93 was receiving hospice care and had a history of falls.
The care plan dated 2/2/23 identified Resident #93 was at risk for falls. Interventions included completing medication evaluations as needed.
The monthly pharmacist medication reviews completed on 2/20/23 and 4/21/23 identified that the use of 2 concurrent benzodiazepines (Lorazepam and Clonazepam) increased the risk for falls, especially in combination with Seroquel and Morphine. Recommendations included considering reducing or eliminating Lorazepam and Clonazepam. The recommendation further identified that if the medications were continued, the facility should ensure that ongoing monitoring is in place for efficacy and potential side effects including new onset falls.
The clinical record failed to identify that the pharmacy recommendations of 2/20/23 and 4/21/23 were reviewed or implemented by clinical staff at the facility.
Review of the clinical record identified that Resident #93 had multiple falls without major injury on the following dates: 2/23/23, 2/28/23, 3/6/23, 3/23/23, 4/19/23, and 4/28/23.
Interview with the Medical Director, (MD #1) on 5/17/23 at 12:05 PM identified that he or the facility APRN would usually review and sign the monthly pharmacy recommendations. MD #1 further identified that he and the APRN signed off all the reviews that were provided each month to them by the DNS, and the signed report is placed in the resident's paper chart. MD #1 identified that if a change was made based on the recommendation, the resident's orders would be updated.
Interview with the DNS on 5/17/23 at 12:18 PM identified she was unsure why the pharmacy recommendations had not been reviewed by the facility staff or given to the physician or APRN for review. The DNS identified that she provided the provider (MD/APRN) with the pharmacy recommendations for review and signature, and the signed paperwork was placed in the resident's medical record. The DNS further identified that because Resident #93 was on hospice, she was unsure that the recommendations would have prevented the multiple falls Resident #93 had but was unable to provide any documentation to identify the recommendations had ever been provided to the MD or APRN for review.
The facility policy on falls management directed that the purpose was to identify risks for falls and minimize the risk for recurrence of falls. The policy further directed that interventions would be implemented and documented according to the resident's risk factors.
4.
Resident #124 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder, dementia, and epilepsy.
The care plan dated 3/13/23 identified Resident #124 was at risk for falls due to tardive dyskinesia. Interventions included assisting the resident to organize belongings for a clutter-free environment in resident's room and consistent furniture arrangement.
The quarterly MDS dated [DATE] identified Resident #124 had severely impaired cognition, required supervision for walking in the room and hall without the use of an assistive device, was occasionally incontinent of bowel and bladder and had 2 or more falls since admission or prior assessment.
A reportable event form dated 3/26/23 identified that at 5:00 AM Resident #124 was found in the prone (face down) position on the floor by RN #5, the bed was unlocked, and the resident was barefoot.
A neurological evaluation flow sheet dated 3/26/23 identified neurological assessments began as per protocol at 5:00 AM and continued at 15-minute intervals and were normal.
A statement by RN #5, dated 3/29/23 identified the bed was in the lowest position when the resident was found on the floor and that is what caused the bed to move.
Interview with Administrator on 5/16/23 at approximately 10:40 AM identified although staff locks the beds, if lowered too low, the beds become unlocked, and although Resident #124 was cognitively impaired, he/she was known to raise and lower the bed independently.
Review of the policy for accidents/incidents identified the interventions to eliminate (accidents) if possible, and if not possible, reducing the risk of the accident/incident after having been identified and implemented.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interviews, for 1 resident (Resident #105), ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interviews, for 1 resident (Resident #105), the facility failed to ensure advance directives were reviewed with the resident or resident representative on admission to ensure that their wishes were honored. The findings include:
Resident #105 was admitted to the facility on [DATE] with diagnoses that included dementia, muscle weakness, and difficulty walking.
The care plan dated [DATE] identified Resident #105 had a decline in cognitive function related to dementia. Interventions included to allow Resident #105 to make daily decisions. The care plan also identified Resident #105 had an established advance directive of full code (full code means that if a person's heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive). Interventions included that the resident's expressed advance directive wishes would be activated and followed.
The admission MDS dated [DATE] identified Resident #105 had intact cognition, was always continent of bowel and bladder and required the assistance of one staff member with dressing and personal hygiene.
A probate court document dated [DATE] identified Resident #105 was assigned a conservator of person and estate.
The care plan meeting notes dated [DATE] and [DATE] identified that social services reviewed the resident's advance directives and Resident #105 remained a full code, and that Resident #105 and his/her conservator were not in attendance at the meetings.
A review of the clinical record on [DATE] failed to identify any signed documentation related to advance directives or code status signed by Resident #105 or his/her representative or COP.
A request was made to the facility on [DATE] at 10:15 AM to provide signed advance directive documentation for Resident #105.
The Medical Record Keeper identified on [DATE] at 12:52 PM that she was unable to locate any signed advance directive documents completed by Resident #105 at admission or by his/her representative.
Interview with SW #1 on [DATE] at 12:00 PM identified that Resident #105 had not been invited to participate in any care plan meetings since his/her admission to the facility due to his/her diagnosis of dementia. SW #1 identified that nursing was responsible for obtaining a signed advance directive from the resident or representative on admission to the facility and that advance directives were reviewed at the care plan meetings, so if the resident or representative wanted to make a change, a new advance directive would be signed during the care plan meeting and the care plan would be updated.
Interview with the Corporate Nurse, (RN #7) on [DATE] at 12:28 PM identified that advance directives should be reviewed and signed by the resident or representative on admission to the facility and by someone from nursing, at some point. RN #7 indicated she was unsure why Resident #105 did not have a signed advance directive, but that the social services department updated the care plan so maybe they should have followed up.
Interview with the DNS on [DATE] at 1:21 PM identified that all residents of the facility should have s signed advance directive in the clinical record, which should be obtained on admission to the facility. The DNS further identified if the a resident had a change in cognition or was unable to sign for his/herself, the resident representative would be asked to review and sign the advance directive, and the advance directives should be reviewed at the quarterly care plan meetings.
The facility policy on cardiopulmonary resuscitation (CPR) directed that every resident of the facility had the right to accept or decline CPR in the event of a cardiac or respiratory arrest, and the facility would ensure that the resident's wishes were followed.
Although requested, the facility failed to provide a policy on advance directives.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #107...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #107) the facility failed to ensure the physician and conservator were updated of a weight loss in a timely manner. The findings include.
Resident #107 was admitted to the facility on [DATE] with diagnoses that included stroke affecting the left non dominant side, aphasia, and dysphasia.
a. The Weight and Vital Summary dated 6/20/22 identified Resident #107 weighed 160 lbs.
The Weight and Vital Summary dated 6/27/22 identified Resident #107 weighed 147 lbs., a loss of 13 lbs.
The Weight and Vital Summary dated 7/1/22 identified Resident #107's weighed 144.2 lbs.
Review of progress notes dated 6/20/22 - 7/4/22 failed to reflect that the physician or resident representative had been notified of the residents 15.8 lbs. weight loss.
Interview with the Dietitian on 5/11/23 at 9:41 AM indicated from admission Resident #107 received most of his/her nutrition via the feeding tube, with a small amount via oral, and had been seen by speech therapy. The Dietitian indicated that weights were to be done on admission and once a week for 4 weeks and then monthly unless there was an issue with not eating well or some issue then she or a physician would recommend weekly weights. The Dietitian indicated all monthly weights were to be completed by the 5th day each month and noted if the weight was a gain or loss from the weight before, whether weekly or monthly, then nursing must get a reweight right away but not more than 1 - 2 days. The Dietitian indicated on 6/20/22 Resident #107 weighed 160 lbs. then on 7/1/22 weighted 147 lbs. so, she added house supplements and extra protein. The Dietitian requested a reweight at that time but did not put the resident on weekly weights. The Dietitian indicated it was nursing's responsibility to notify the physician/APRN and resident's representative of any weight loss. The Dietitian indicated the physician and representative should have been notified of the weight loss but were not notified of the weight loss on 6/27/22 or 7/4/22.
Interview with the DNS on 5/11/23 at 12:31 PM indicated weights should be obtained on admission and weekly for 4 weeks. If the resident is stable, weights can be obtained monthly or if weights are not stable, the resident's weights may need to be done weekly. The DNS indicated the Dietitian would be involved with the discussion to determine if weekly weights were needed. The DNS indicated the monthly weights were to be done by the 5th of each month. The DNS indicated the reweights must be redone as soon as there is a discrepancy and if there is a loss or a gain the nurse must notify the APRN/MD and Dietitian that day. The DNS indicated if a resident had a significant weight loss, that the resident would go onto weekly weights to be able to monitor the resident. The DNS indicated the charge nurse was responsible to notify the APRN/MD, resident representative, and Dietitian that day, of the weight loss, or within a day no more than 2 days pending on if the APRN is going to see the resident so they could update the family of everything at the same time. The DNS indicated the clinical record failed to reflect that the APRN/MD or conservator had been updated.
b. The Weight and Vitals Summary dated 10/10/22 identified Resident #107 weighed 152.2 lbs.
The Weight and Vitals Summary dated 11/1/22 identified Resident #107 weighed 131.8 lbs., a 20.4 lbs. weight loss in 21 days.
The Nutritional assessment dated [DATE] identified Resident #107 was receiving a regular diet and Jevity 1.2 at 60 ml per hour for 16 hours a day. Resident #107 requires total feeding from staff. The Dietitian noted a weight loss on 11/1/22, resident weight was 131.8 lbs. and she had requested a reweight to confirm a 13% weight loss in 1 month. The plan, re-weight had been requested. Recommend increase tube feeding to meet approximately 75% of needs. (Next weight was not done until 12/7/22).
The quarterly MDS dated [DATE] identified Resident #107 had severely impaired cognition and required total assistance for care. Additionally, had a weight loss of 5% or more in the last month or loss of 10% or more in the last 6 months. Resident #107 received 51% or more of total calories from a feeding tube. Also, receives a mechanically altered diet.
Interview with the Dietitian on 5/11/23 at 9:50 AM indicated the first significant weight loss was on 11/1/22 and identified the resident representative was not notified.
c. The Weights and Vitals Summary dated 12/7/22 identified Resident #107 weighed 125.8 lbs., a weight loss of 6.0 lbs.
Review of the progress notes dated 12/7/22 - 12/31/22 failed to reflect documentation that the physician or resident representative were notified of the weight loss.
The Nutritional assessment dated [DATE] identified Resident #107 was receiving a dysphasia diet and Jevity 1.5 at 55 ml per hour for 16 hours a day. Resident #107 requires total feeding from staff. The Dietitian noted a weight loss from weight obtained on 12/7/22 of 125.8 lbs. a 4.5% weight loss but weight was not confirmed. Resident #107 had a 14% weight loss in 6 months. Significant weight loss continues, and oral intake appears to be declining. Tube feeding provides 80% of residents' needs. Resident #107 appears to require tube feeding to meet 100% of nutritional needs. Recommend Jevity 1.5 at 75 ml per hour for 16 hours related to unintended weight loss. (Next weight done on 1/19/23).
Interview and review of the clinical record with the Dietitian on 5/11/23 at 10:00 AM indicated on 12/7/22 there was a weight loss and she would expect the representative and physician to be notified. Further, the clinical record indicated the APRN/MD and representative were not notified on or around 12/7/22 of the weight loss.
d. The Weight and Vitals Summary dated 5/1/23 identified Resident #107 weighed was 128.8 lbs.
The Weight and Vitals Summary dated 5/8/23 identified Resident #107 weighed 120.4 lbs., an 8.4 lb. weight loss.
The Nutritional assessment dated [DATE] identified Resident #107 was receiving a dysphasia Advanced diet with no bread's large portions with bolus feedings. Weight on 5/8/23 was 120.4 lbs. and requested a reweight. This is a 6% decline. Resident is currently on weekly weights. Discussed obtaining a reweight to confirm. Unconfirmed significant weight loss. Will continue with current interventions and await a reweight.
Interview with the Dietitian on 5/11/23 at 10:15 AM indicated that on 5/9/23 she had requested from nursing a reweight to confirm the weight loss on 5/8/23 but still has not received the reweight and indicated the APRN/MD and representative were not updated of the weight loss from 5/8/23 - 5/11/23.
Interview with MD #1 on 5/16/23 at 11:20 AM indicated he had seen Resident #107 but not for weights. MD #1 indicated he was not notified or aware of the residents continued weight loss. MD #1 indicated the APRN should be notified right away of weight loss especially for a resident that was on a tube feeding. MD #1 indicated the APRN is in the facility 4 days a week. MD #1 indicated no resident on a tube feeding should lose weight. MD #1 indicates the facility should follow their protocol for obtaining weights. MD #1 indicated he should have been notified of the first weight loss on 6/27/22 of 13 lbs. and he would have investigated it.
MD #1 indicated any time a big discrepancy is identified in the weight, a reweight must be done and the resident should have been placed on weekly weights starting on 11/1/22 due to the weight loss and discrepancy. MD #1 indicated if he had been made aware of the ongoing weight loss, he would probably have order blood work.
Review of the Weights Policy identified the purpose was to obtain a baseline and identify significant weight changes. Residents are weighed on admission and weekly times 4 weeks then monthly. Additional weights may be obtained at the discretion of the interdisciplinary team. A licensed nurse or designee will weigh the resident on admission and readmission will be obtained within 24 hours. If the body weight was not as expected reweigh the resident. The weight will be put in the electronic medical record. Significant weight changes will be reviewed by the licensed nurse for assessment. Significant weight changes are 5% in a month and 10% in 6 months. The licensed nurse will notify the physician and the dietitian of significant weight changes. Document notification in progress notes. The licensed nurse will notify the resident representative of the weight change and dietitian's recommendations and will document the notification.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, and interviews for 2 of 5 sampled residents (Resident #26 and Resident ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, and interviews for 2 of 5 sampled residents (Resident #26 and Resident #94) reviewed for Pre-admission Screening and Record Review (PASARR), the facility failed to obtain approval for long term care placement when the PASARR agency did not approve a long term care stay (Resident #26) and failed to complete a Level 2 determination when the 30-day approval stay expired (Resident #94). The findings include:
1. Resident #26's diagnosis include personal history of suicidal behavior, cognitive communication behavior, borderline personality disorder, major depressive disorder, and bipolar disorder.
Resident #26 was admitted to the facility on [DATE].
A PASARR Level 1 screen dated [DATE] identified Resident #26 was referred for a Level 2 onsite evaluation.
The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #26 was cognitively intact and required supervision with bed mobility, transfers, ambulation dressing and toileting. Additionally, the MDS identified Resident #26 was independent with eating.
A PASARR Level 2 screen dated [DATE] identified Resident #26 was approved for a short term 90 day stay (terminating [DATE]) at the Long Term Care facility.
The Resident Care Plan dated [DATE] identified Resident #26 as being at risk for complications related to psychotropic medications (Effexor and Diazepam). Interventions included to monitor for continued need of medication as related to behavior and mood, gradual dose reduction as ordered, complete a behavioral monitoring flow sheet and to obtain a psychiatric evaluation.
A Resident Care Plan meeting progress note dated [DATE] identified long term care was denied in [DATE] and the resident representative did not appeal the decision. Additionally, the progress note identified the facility was not an appropriate setting for Resident #26 and he/she would do better in the community at a group home under a mental health waiver.
Interview and record review with Social Worker (SW) #1 on [DATE] at 11:30 AM identified no further attempts to obtain a new PASARR screening for long term care approval were made.
Facility policy regarding Pre-admission Screen for Mental Disorders and or Intellectual Disability Patients Policy identified that Social Services was responsible for coordinating updates as needed and per state requirements. Additionally, the policy identified that staff would ensure that individuals identified with Mental Disorder (MD) or Intellectual Disorder (ID) are evaluated and receive care and services in the most integrated setting appropriate to their needs.
2. Resident #94's diagnoses included schizophrenia, borderline personality disorder, and unspecified intellectual disabilities.
A PASARR Level 1 screen dated [DATE] identified Resident #94 was approved for a 30 day stay at the long term care facility (terminating on [DATE]).
Resident #94 was admitted to the facility on [DATE].
The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #94 was severely cognitively impaired and required extensive assistance of one to two staff with mobility, dressing and personal hygiene. Additionally, the MDS indicated Resident #94 required supervision with eating.
The Resident Care Plan dated [DATE] identified Resident #94 was at risk for complications related to the use of psychotropic medications (Geodon, Venlafaxine and Lamotrigine). Interventions included to monitor for changes in the mental status, dermatological reactions and side effects and report to the doctor. Additional interventions included to monitor for continued need for medications, obtain a psychiatric evaluation and gradual dose reduction as ordered.
Interview and review of PASARR documentation with Social Worker (SW) #1 on [DATE] at 11:30 AM identified Resident #94 was approved for a 30 day stay which ended on [DATE] but had not referred Resident #94 for a Level 2 PASARR yet. Additionally, SW #1 identified when an approval ends, it was the SW responsibility to electronically notify the PASARR agency, but she was unable to stay current because of the amount of referrals.
Facility policy regarding Pre-admission Screening for Mental Disorders/Intellectual Disability Patients identified Social Services was responsible for coordinating updates as needed and per state requirements.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews
for 3 of 5 residents (Resident ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews
for 3 of 5 residents (Resident #9, 91 and 115) reviewed for care planning, for Resident #9 the facility failed to develop a care plan related to a protective head covering, for Resident #91 the facility failed to revise and update the care plan after a fall with injury, and for Resident #115 the facility failed to revise and update care plan according to established timeframes. The findings include:
1.
Resident #9 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's early onset, dementia with behavior disturbances, paranoid schizophrenia, and neuroleptic induced Parkinsonism.
The quarterly MDS dated [DATE] identified Resident #9 has a conservator of estate and person, had severely impaired cognition, walks with oversite in the corridor without mobility devices, 2 falls with no injury and 2 falls with minor injury for the 3-month reviewed period.
The care plan dated 3/21/23 identified Resident #9 is at risk for falls related to neurocognitive disorder, dementia, and psychotropic meds. The interventions include to assist the resident out of bed with assist of 1 or 2 persons upon awakening as resident allows.
The nurse's note dated 5/6/23 at 11:45 AM identified that Resident #9 fell and was noted to have had a helmet on.
Observation on 5/8/23 at 10:45 AM identified Resident #9 ambulating while wearing a protective head covering (helmet).
Interview with RN #2 on 5/11/23 at 11:20 AM identified that Resident #9's protective head covering was provided by Resident #9's caregiver who requested the protective head covering be worn while Resident #9 is awake and ambulating. RN #2 failed to provide documentation to reflect a physician's order for the protective covering, periodic assessments of the scalp, or a care plan indicating the head covering use or expected outcomes.
Interview and review of the clinical record with the DNS on 5/16/23 at 1:20 PM failed to provide an order for the protective head covering, assessing the scalp for breakdown or a care plan. The DNS indicated her expectation would be that the physician is aware of the care giver's request for the use of the head covering, an order to monitor the scalp as it is covered, as well as a care plan with goals for use.
The facility policy for patient centered care plans identified a comprehensive person-centered care plan must be developed for each patient and must describe any services and treatments to be administered by the center and personnel acting on behalf of the center.
2.
Resident #91 was admitted to the facility in August 2022 with diagnoses that included dementia, difficulty in walking and repeated falls.
The care plan dated 12/1/22 identified Resident #91 required assistance related to confusion. Interventions included providing contact guard for transfers, toileting, and ambulating although the resident was noncompliant with asking for and waiting for assistance due to cognitive deficits. Further, Resident #91 was at risk for falls due to cognitive loss, lack of safety awareness, and dementia. Interventions included to encourage to accept cues for safety reminders, encourage to sit in common area after morning care for breakfast as he/she allows, encourage to accept cues for safety reminders and to offer toileting four times per shift as resident allows.
A physician's order dated 12/15/22 directed the resident to receive 1:1 supervision at all times.
The quarterly MDS dated [DATE] identified Resident #91 had severely impaired cognition, required extensive assistance with transfer, walking in room/corridor, locomotion on unit, and toilet use. Additionally, Resident #91 had unsteady balance when moving from a seated to a standing position, while walking, turning around, moving on and off toilet, and was only able to stabilize with staff assistance.
The physician's order dated 3/1/23 directed to provide 1:1 supervision every shift.
The reportable event form dated 3/5/23 at 1:30 AM identified Resident #91 fell in the bathroom and sustained a laceration to the top of the head that measured 3.5 cm and was bleeding. Resident #91 was transferred to the hospital at 2:00 AM for treatment. The reportable event indicated no witness to the fall.
Review of the nurse aide flow record identified that NA #3 provided care to Resident #91 on 3/5/23 during the 11:00 PM - 7:00 AM shift (at the time the resident fell on 3/5/23 at 1:30 AM).
Review of a statement written by NA #3 dated 3/5/23 identified NA #3 found Resident #91 on the floor by the bathroom after he had left the room and gone to get report from the nurse. NA #3 identified the last time he saw Resident #91 was at 1:00 AM (30 minutes prior) and he/she was sleeping in bed.
The nurse's note dated 3/5/23 at 5:48 AM identified Resident #91 returned from the hospital with 4 staples to the top of the head and staff resumed 1:1 supervision.
Interview with the MDS Coordinator, (RN #1) on 5/11/23 at 10:45 AM identified she was not aware the care plan had not been revised after Resident #91 fell and sustained an injury. RN #1 identified the RN supervisor should have revised the care plan after the fall. Interview and review of the clinical record with RN #1 on 5/11/23 at 11:15 AM failed to reflect that the care plan was reviewed/revised after the resident fell on 3/5/23.
Interview with the DNS on 5/17/23 at 2:39 PM identified she was not employed by the facility at the time of the residents fall on 3/5/23. The DNS indicated the expectation would be that the supervisor would have revised the care plan.
Although requested a care plan policy was not provided.
3.
Resident # 115 was admitted to the facility on [DATE] with diagnoses that included dementia and Parkinson's disease.
The quarterly MDS dated [DATE] identified Resident #115 had severely impaired cognition.
The social worker progress note dated 1/3/23 at 1:12 PM indicated there was a care plan meeting with the social worker and a nurse regarding Resident #115's plan of care and a voice message had been left for the resident representative.
The social worker progress note dated 3/28/23 at 4:37 PM indicated there was a care plan meeting with the social worker, recreation, and a nurse regarding Resident #115's plan of care and a voice message had been left for the resident representative.
Interview with SW #1 on 5/16/23 at 12:02 PM indicated she was responsible for updating the social work section of the care plan every 3 months and RN #1 was responsible for updating the care plan every 3 months. SW #1 indicated the care plans for Resident #115 were updated starting on 10/4/22 and completed on 10/6/22 and then started on 12/29/22 and completed on 2/14/23. SW #1 indicated they were not completed every 3 months.
Interview with MDS coordinator, (RN #1) on 5/16/23 at 12:22 PM indicated she has been in the MDS position a year and a half. RN #1 indicated she would just try to update the care plans every 3 months, but she did not know she had to update them based on the MDS schedule. RN #1 indicated she did not know she needed to update the care plan with a change of condition or hospitalizations. RN #1 indicated she just tried to do the updates every 3 months. RN #1 indicated she is just learning on when to schedule a care plan meeting and update the care plans the right way. RN #1 indicated she was just updating the care plans when she would have a care plan meeting not based on the MDS schedule which was not right.
Review of the facility Person-Centered Care Plan Policy identified the facility must develop and implement a baseline person centered care plan within 48 hours of admission and readmission. A comprehensive person-centered care plan will be developed within 7 days after completion of the comprehensive assessment for admission, annual, or significant change in status and review and revise the care plan after each assessment.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #2) reviewed for unnecessary medications the facility failed to ensure the pharmacy recommendations were followed, and for 1 resident (Resident #79) reviewed for choices, the facility failed to assess the resident for the ability to consume alcohol while a resident at the facility. The findings include:
1.
Resident #2 was admitted to the facility with diagnoses that included iron deficiency anemia, gastroparesis, and gastro-esophageal reflux.
A physician's order dated 1/19/23 directed to give Aspirin 81 mg and Iron 325mg daily.
Pharmacy recommendation dated 2/20/23 recommended to check stool for blood because Resident #2 was on aspirin daily and had an abnormal hemoglobin of 7.3g/dL, (normal range 11.6g/dL - 15g/dL).
A physician's order dated 2/21/23 directed to guaiac stool times 3, (the stool guaiac test looks for hidden blood in a stool sample).
Review of the TAR dated 2/22/23 - 3/20/23 identified the guaiac stool test 3 times had not been done.
Interview with the ADNS on 5/17/23 at 11:54 AM indicated she was responsible to print the pharmacy recommendations every month and give to the appropriate APRN's. The ADNS indicated when the APRN completes the recommendations she would put the new orders into the computer. Review of clinical record for February 2023 and March 2023 indicated there was an order from the APRN to guaiac the stools times 3, but it had not been done. The ADNS indicated there was no documentation in the progress notes or TAR that the nurses had checked the stool for blood. The ADNS noted there was no documentation that the APRN or physician had been notified that staff had not tested the residents stool for blood per pharmacy recommendation. The ADNS indicated the pharmacy recommendation was not done per APRN order.
Interview with LPN #1 on 5/17/23 at 12:25 PM indicated she reviewed the clinical record for Resident #2 and was not able to find documentation that the guaiac stool times 3 was done. LPN #1 indicated that the nurses were documenting not done because the solution was not available during that time to test the stools.
Interview with the DNS on 5/17/23 at 1:00 PM indicated after clinical record review for Resident #2, that the nurse who input the order in the computer from the pharmacy recommendation to guaiac the stools transcribed the order wrong. The DNS indicated there was not a place to document the results of the stool once it had been tested. The DNS indicated that the pharmacy recommendation was not done.
Although requested, a facility policy for following the physicians orders was not provided.
2.
Resident #79 was admitted to the facility 8/9/22 with diagnosis including chronic obstructive pulmonary disease (COPD) a gastrostomy (g tube) and colostomy.
The quarterly MDS dated [DATE] identified Resident #79 had intact cognition, required supervision for bed mobility, eating, toilet use and personal hygiene, and limited assistance for dressing.
The care plan dated 2/23/23 identified Resident #79 was at risk for distressed/fluctuating mood symptoms related to major depressive disorder. Interventions included to allow time for expression of feelings, provide empathy, encouragement, and reassurance, refer to behavioral health specialist, and social services will provide support as needed.
Observation in Resident #79's room on 5/8/23 at 11:00 AM identified an empty can of beer on the bedside table. Interview with Resident #79 at that time identified the resident's representative visits weekly on Sunday and brings 2 cans of beer for the resident. Resident #79 identified the other can of beer had been consumed.
Interview with the Nursing Supervisor, (RN #3), on 5/8/23 at 11:05 AM regarding the beer identified Resident #79 had been told in the past that alcohol was not permitted.
Subsequent to surveyor inquiry, Social Worker #1 created a care plan dated 5/8/23 which identified Resident #79 was at risk for substance use (alcohol/drugs) related to a history of addiction. Interventions included to monitor conditions that may contribute to substance use, and monitor the nature and circumstances (e.g., history and triggers) of the substance use behavior: past experiences, stimulation, involvement with others, patterned, etc., and adjust approaches appropriately.
Interview with Social Worker #1 on 5/11/23 at 11:51 AM identified per Resident #79 the 2 cans of beer were provided by caregivers and indicated she notified the caregivers that Resident #79 is not to have alcohol because the resident also takes narcotics. Social Worker #1 indicated however, there was no policy on related to consumption of alcohol while on narcotics and was not sure of the policy on alcohol consumption. Social Worker #1 indicated she did not notify the Physician, the APRN or the DNS of Resident #79's request to consume alcohol, however, she did notify RN #3.
Interview and review of the clinical record with DNS on 5/16/23 at 1:20 PM identified it is her expectation that requests for alcohol consumption are referred to the physician or APRN for proper assessment and screening and the clinical record updated with the results.
Interview with Medical Director on 5/17/23 identified that it is his expectation that a resident who desires to consume alcohol is referred to the APRN or Physician for an assessment and if granted an order would be written, and if not granted the clinical record would be updated with the information.
Review of the the policy for alcoholic beverages identified a physician or advanced practice provider's order will be obtained for a resident to receive alcoholic beverages. The alcoholic beverages may not be stored at the bedside and charting will take place in the medical record for the time alcohol will be dispensed to the patient.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Res...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #81) reviewed for limited range of motion, the facility failed to consistently implement measures and address the residents decline in range of motion to both hands. The findings include:
Resident #81 was admitted to the facility on [DATE] with diagnoses that included poly osteoarthritis and spinal stenosis cervical region.
The admission MDS dated [DATE] identified Resident #81 had intact cognition, required 1-person physical assistance with hygiene and had no limitation in range of motion to the upper extremities.
Review of the OT evaluation dated 2/22/20 identified feeding to continue with supervision, noting fine motor performance skills are performed with mild impairment.
The annual MDS dated [DATE] identified Resident #81 had moderately impaired cognition, required extensive 1 person assistance with hygiene and had no limitation of range of motion to the bilateral upper extremities.
Review of the OT evaluation dated 8/20/21 identified Resident #81 presents with 9/10 pain in the bilateral upper extremities, swan neck deformities both hands as well as 3 flexion contractures of left hand. Patient requires skilled OT to address contractures and pain and to increase independence in self-feeding and self-care.
The annual MDS dated [DATE] identified Resident #81 had intact cognition, required extensive 2-person assistance with hygiene and had no limitation of range of motion to the bilateral upper extremities.
Review of the OT evaluation dated 3/28/22 identified resident was last discharged from OT services 9/17/21 performing self-feeding with minimum assistance using foam handles, foam handles on writing utensils with minimum assistance. Fine motor coordination continues to be at moderate impairment with arthritic digits on bilateral hands.
Review of a telehealth evaluation dated 1/3/23 identified the resident shared that his/her mood is not too good due to physical pain and limited mobility in his/her hands and arms. The resident indicated it is not easy to eat or hold objects and that if he/she felt better physically, he/she would feel better.
The annual MDS dated [DATE] identified Resident #81 had intact cognition, required set up for meals, extensive 2-person assistance for personal hygiene and had a functional limitation of range of motion to both upper extremities.
The care plan dated 3/10/23 identified Resident #81 required assistance to perform activities of daily living. Interventions included to monitor for complications of immobility (e.g., pressure ulcers, muscular atrophy, contractures, incontinence, and urinary/respiratory infections).
Observation on 5/8/23 at 11:45 AM identified Resident 81 had a limitation of range of motion to both hands and his/her fingers were overlapping and stuck in that position. Interview with Resident #81 at that time identified he/she does have trouble eating because of the condition of his/her hands and at times uses adaptive utensils.
Interview and review of the clinical record with the Director of Rehabilitation on 5/11/23 at 10:00 AM identified although he was aware of Resident #81's spinal stenosis because the resident had been on their case load, and the resident is assessed for mobility quarterly (a head-to-toe assessment) he was not aware of the condition of the resident's hands. The Director of Rehabilitation also observed Resident #81's admission photo taken 3/5/20 for the electronic medical record which identified his/her right hand with no visible limitation.
Interview and review of the clinical record with the Nursing Supervisor, (RN #3) on 5/11/23 at 11:05 AM identified her employment began with the facility 2 years ago and Resident #81's hands looked like that then, with a limitation (this is in conflict with the MDS dated [DATE] which identified Resident #81 had no limitation of range of motion to the bilateral upper extremities, further, there was no care plan to address the residents limitation of range of motion during that time).
Subsequent to surveyor inquiry, review of the OT evaluation dated 5/12/23 identified Resident #81 was referred due to impaired bilateral hands/digits deformities that interferes with the overall function and interferes with feeding tasks and increase deformities and possible splinting needed to BUE (bilateral upper extremities) to prevent further deformities and prevent further contractures of BUE. The report indicated no prior splints. The goals for Resident #81 are the following: tolerate splints in bilateral hands and digits 1 - 2 hours per day to prevent further contractures and skin breakdown (target 5/23/23), tolerate splints in bilateral hands and digits 4 - 6 hours per day to prevent further contractures and skin breakdown (target 6/10/23) and Resident #81 will also report decrease pain in (BUE) to 4 out of 10 during functional tasks (target 6/10/23). Further, the resident will receive OT services 5 times a week for 30 days for contractures, pain, ADLs, and adaptive equipment. A splint with finger separators was recommended, an order placed, and range of motion exercises will be performed daily.
Interview and review of the clinical record with the DNS on 5/16/23 at 1:20 PM indicated it is her expectation that residents with limitation of range of motion are referred to therapy for assessment and intervention with orders approved by the physician to sustain or improve the resident's mobility.
A facility policy for activities of daily living (ADL), practice standards identified residents are assessed upon admission, quarterly, and with a significant change to identify their status in all areas of ADLs, inability to perform ADLs, risk for decline in any ADL ability and ability to improve in identified ADLs.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 resident...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #49 and 107) reviewed for nutrition, the facility failed to obtain weights and reweights according to professional standards. The findings include:
1.
Resident #49 was admitted to the facility on [DATE] with diagnoses that included dementia, dysphagia, and muscle weakness.
The quarterly MDS dated [DATE] identified Resident #49 had severely impaired cognition, was always incontinent of bowel and bladder and required the assistance of 2 or more staff members with transfers, dressing, and toileting and required supervision with eating.
The care plan dated 3/27/23 identified Resident #49 was at nutritional risk due to dementia and impaired swallow function. Interventions included to monitor for changes in nutritional status including change in intake and unplanned weight loss, report to food and nutrition/physician as indicated, weigh as ordered and notify the Dietitian and Physician of any significant weight loss.
The weight record dated 4/2/23 identified Resident #49 weighed 154.2 lbs.
A physician's order dated 5/1/23 directed to obtain Resident #49's weight monthly and administer 4 ounces house supplement twice daily.
The weight record dated 5/9/23 identified Resident #49 weighed 145 lbs., a 9.2 lbs. weight loss or 5.97%.
The clinical record failed to identify any additional weights documented after 5/9/23.
The Dietitian note dated 5/12/23 at 12:16 PM identified that Resident #49 had a 5.8% weight loss in one month and had variable intake between 25% - 75% of meals but did consume the house supplements very well. The note further identified that the weight loss had not been confirmed and a re-weight had been requested and was pending.
The clinical record failed to identify any documentation by the Dietitian for Resident #49 after 5/12/23.
Interview with the Dietitian on 5/17/23 at 12:52 PM identified that she verbally requested that nursing obtain a reweight for Resident #49 to confirm that the weight documented was correct and an actual loss. The Dietitian indicated a re-weight should be done within a day. The Dietitian identified she remembered asking a nurse on Resident #49's unit but could not remember the name of the nurse or provide a description, and identified she asked for the reweight yesterday when I saw he/she had the weight loss. The Dietician further identified that she splits her work time between multiple buildings and relies on the staff of the facility to follow up on the weights but does not place an order into the resident's record. The Dietitian identified when she comes back to the building she goes and checks to see if the re-weight had been done.
Interview with the DNS on 5/17/23 at 1:21 PM identified that the facility policy was to obtain a re-weight of a resident with a suspected weight loss within 24 hours. The DNS also identified the Dietitian did not place an order for the re-weight, and that best practice would be for the Dietitian to request the re-weight from the facility staff and stay until the re-weight was obtained The DNS also identified the re-weight did not have to be done by licensed staff and the Dietitian could have asked a nurse aide to reweigh Resident #49, to ensure it was done.
The facility policy on weights and heights directed that residents were weighed on admission, weekly for four weeks, and then monthly thereafter. The policy further directed that additional weights may be obtained at the discretion of the interdisciplinary team, and the purpose of policy was to identify any significant weight change.
2.
Resident #107 was admitted to the facility on [DATE] with diagnoses that included stroke affecting the left non dominant side, aphasia, and dysphasia.
a. The Weight and Vital Summary dated 6/20/22 identified Resident #107 weighed 160 lbs.
The Weight and Vital Summary dated 6/27/22 identified Resident #107 weighed 147 lbs., a loss of 13 lbs.
The Weight and Vital Summary dated 7/1/22 identified Resident #107's weighed 144.2 lbs.
Review of progress notes dated 6/20/22 - 7/4/22 failed to reflect that the physician or resident representative had been notified of the residents 15.8 lbs. weight loss.
Interview with the Dietitian on 5/11/23 at 9:41 AM indicated from admission Resident #107 received most of his/her nutrition via the feeding tube, with a small amount via oral, and had been seen by speech therapy. The Dietitian indicated that weights were to be done on admission and once a week for 4 weeks and then monthly unless there was an issue with not eating well or some issue then she or a physician would recommend weekly weights. The Dietitian indicated all monthly weights were to be completed by the 5th day each month and noted if the weight was a gain or loss from the weight before, whether weekly or monthly, then nursing must get a reweight right away but not more than 1 - 2 days. The Dietitian indicated on 6/20/22 Resident #107 weighed 160 lbs. then on 7/1/22 weighted 147 lbs. so, she added house supplements and extra protein. The Dietitian requested a reweight at that time but did not put the resident on weekly weights. The Dietitian indicated it was nursing's responsibility to notify the physician/APRN and resident's representative of any weight loss. The Dietitian indicated the physician and representative should have been notified of the weight loss but were not notified of the weight loss on 6/27/22 or 7/4/22.
Interview with the DNS on 5/11/23 at 12:31 PM indicated weights should be obtained on admission and weekly for 4 weeks. If the resident is stable, weights can be obtained monthly or if weights are not stable, the resident's weights may need to be done weekly. The DNS indicated the Dietitian would be involved with the discussion to determine if weekly weights were needed. The DNS indicated the monthly weights were to be done by the 5th of each month. The DNS indicated the reweights must be redone as soon as there is a discrepancy and if there is a loss or a gain the nurse must notify the APRN/MD and Dietitian that day. The DNS indicated if a resident had a significant weight loss, that the resident would go onto weekly weights to be able to monitor the resident. The DNS indicated the charge nurse was responsible to notify the APRN/MD, resident representative, and Dietitian that day, of the weight loss, or within a day no more than 2 days pending on if the APRN is going to see the resident so they could update the family of everything at the same time. The DNS indicated the clinical record failed to reflect that the APRN/MD or conservator had been updated.
b. The Weight and Vitals Summary dated 10/10/22 identified Resident #107 weighed 152.2 lbs.
The Weight and Vitals Summary dated 11/1/22 identified Resident #107 weighed 131.8 lbs., a 20.4 lbs. weight loss in 21 days.
The Nutritional assessment dated [DATE] identified Resident #107 was receiving a regular diet and Jevity 1.2 at 60 ml per hour for 16 hours a day. Resident #107 requires total feeding from staff. The Dietitian noted a weight loss on 11/1/22, resident weight was 131.8 lbs. and she had requested a reweight to confirm a 13% weight loss in 1 month. The plan, re-weight had been requested. Recommend increase tube feeding to meet approximately 75% of needs. (Next weight was not done until 12/7/22).
The quarterly MDS dated [DATE] identified Resident #107 had severely impaired cognition and required total assistance for care. Additionally, had a weight loss of 5% or more in the last month or loss of 10% or more in the last 6 months. Resident #107 received 51% or more of total calories from a feeding tube. Also, receives a mechanically altered diet.
Interview with the Dietitian on 5/11/23 at 9:50 AM indicated the first significant weight loss was on 11/1/22 and identified the resident representative was not notified.
c. The Weights and Vitals Summary dated 12/7/22 identified Resident #107 weighed 125.8 lbs., a weight loss of 6.0 lbs.
Review of the progress notes dated 12/7/22 - 12/31/22 failed to reflect documentation that the physician or resident representative were notified of the weight loss.
The Nutritional assessment dated [DATE] identified Resident #107 was receiving a dysphasia diet and Jevity 1.5 at 55 ml per hour for 16 hours a day. Resident #107 requires total feeding from staff. The Dietitian noted a weight loss from weight obtained on 12/7/22 of 125.8 lbs. a 4.5% weight loss but weight was not confirmed. Resident #107 had a 14% weight loss in 6 months. Significant weight loss continues, and oral intake appears to be declining. Tube feeding provides 80% of residents' needs. Resident #107 appears to require tube feeding to meet 100% of nutritional needs. Recommend Jevity 1.5 at 75 ml per hour for 16 hours related to unintended weight loss. (Next weight done on 1/19/23).
Interview and review of the clinical record with the Dietitian on 5/11/23 at 10:00 AM indicated on 12/7/22 there was a weight loss and she would expect the representative and physician to be notified. Further, the clinical record indicated the APRN/MD and representative were not notified on or around 12/7/22 of the weight loss.
d. The Weight and Vitals Summary dated 5/1/23 identified Resident #107 weighed was 128.8 lbs.
The Weight and Vitals Summary dated 5/8/23 identified Resident #107 weighed 120.4 lbs., an 8.4 lb. weight loss.
The Nutritional assessment dated [DATE] identified Resident #107 was receiving a dysphasia Advanced diet with no bread's large portions with bolus feedings. Weight on 5/8/23 was 120.4 lbs. and requested a reweight. This is a 6% decline. Resident is currently on weekly weights. Discussed obtaining a reweight to confirm. Unconfirmed significant weight loss. Will continue with current interventions and await a reweight.
Interview with the Dietitian on 5/11/23 at 10:15 AM indicated that on 5/9/23 she had requested from nursing a reweight to confirm the weight loss on 5/8/23 but still has not received the reweight and indicated the APRN/MD and representative were not updated of the weight loss from 5/8/23 - 5/11/23.
Interview with MD #1 on 5/16/23 at 11:20 AM indicated he had seen Resident #107 but not for weights. MD #1 indicated he was not notified or aware of the residents continued weight loss. MD #1 indicated the APRN should be notified right away of weight loss especially for a resident that was on a tube feeding. MD #1 indicated the APRN is in the facility 4 days a week. MD #1 indicated no resident on a tube feeding should lose weight. MD #1 indicates the facility should follow their protocol for obtaining weights. MD #1 indicated he should have been notified of the first weight loss on 6/27/22 of 13 lbs. and he would have investigated it.
MD #1 indicated any time a big discrepancy is identified in the weight, a reweight must be done and the resident should have been placed on weekly weights starting on 11/1/22 due to the weight loss and discrepancy. MD #1 indicated if he had been made aware of the ongoing weight loss, he would probably have order blood work.
Review of the Weights Policy identified the purpose was to obtain a baseline and identify significant weight changes. Residents are weighed on admission and weekly times 4 weeks then monthly. Additional weights may be obtained at the discretion of the interdisciplinary team. A licensed nurse or designee will weigh the resident on admission and readmission will be obtained within 24 hours. If the body weight was not as expected reweigh the resident. The weight will be put in the electronic medical record. Significant weight changes will be reviewed by the licensed nurse for assessment. Significant weight changes are 5% in a month and 10% in 6 months. The licensed nurse will notify the physician and the dietitian of significant weight changes. Document notification in progress notes. The licensed nurse will notify the resident representative of the weight change and dietitian's recommendations and will document the notification.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Res...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #23) reviewed for respiratory therapy, the facility failed to label and date oxygen tubing per facility policy. The findings include:
Resident #23 was admitted to the facility with diagnoses that included heart disease and anxiety.
A physician's order dated 3/28/23 directed supplemental oxygen to keep saturation levels above 90% every shift for shortness of breath.
A physician's order dated 4/25/23 directed to administer Lasix 20 mg once a day indefinitely.
The quarterly MDS dated [DATE] identified Resident #23 had moderately impaired cognition and required extensive assistance with dressing and personal hygiene. Additionally, Resident #23 was receiving oxygen therapy at the facility.
Observation on 5/8/23 at 11:31 AM and on 5/9/23 at 10:01 AM identified an oxygen concentrator with an oxygen nasal cannula with extension tubing attached lying on the floor not labeled and dated.
Interview with Resident #23 on 5/8/23 at 11:32 AM indicated he/she uses oxygen at times, not all the time. Resident #23 indicated the oxygen tubing was on the floor and that was usually where it was. Resident #23 indicated there has not been a bag to place the tubing in for a while. Resident #23 indicated the nurses put the oxygen on him/her when he/she becomes short of breath during the day or at night.
Observation and interview with Infection Control Nurse, (LPN #1) on 5/9/23 at 10:37 AM indicated Resident #23 was on oxygen at 2 liters via nasal cannula as needed for oxygen saturation less than 90% and when short of breath. LPN #1 indicated Resident #23 does use oxygen. LPN #1 observed Resident #23's oxygen nasal cannula with extension tubing and indicated they were not labeled or dated. LPN #1 indicated the tubing was to be changed at least once a week and labeled and dated when changed.
Interview with the ADNS on 5/16/23 at 11:08 AM indicated the oxygen tubing gets changed every Sunday and must be labeled with at least the date on the nasal cannula tubing with the sticker that comes with the tubing when started or changed.
Interview with the DNS on 5/17/23 at 2:00 PM indicated the oxygen tubing gets changed once a week and must be dated when changed.
Review of the facility Nasal Cannula Oxygen Policy identified the nasal cannula is labeled with the date and initials when set up. Replace disposable set up every 7 days.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #27) re...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #27) reviewed for specialized service, the facility failed to monitor fluid intake for a resident on a fluid restriction and per the physician's order. The findings include:
Resident #27 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease.
A physician's order dated 2/6/22 directed a fluid restriction of 1500 ml per day.
The Medicare 5-day MDS dated [DATE] identified Resident #27 had intact cognition and received dialysis.
The care plan dated 2/23/22 included interventions to monitor fluid restriction per physician's order.
The May 2023 MAR failed to reflect the fluid intake that the resident consumed.
Interview with the DNS on 5/11/23 at 12:56 PM indicated she was not able to find any intake sheets from 2/6/22 - 5/11/23, over 1 year, for Resident #27.
Interview with the Dietitian on 5/11/23 at 10:23 AM indicated she was not responsible to follow up to ensure Resident #27 was maintaining the fluid restriction. The Dietitian indicated she was only responsible to make sure the kitchen was aware of how much fluid could be placed on the meal trays each day. The Dietitian indicated she did not believe nursing was monitoring and recording the fluid intakes for Resident #27. The Dietitian indicated nursing was responsible to follow the daily intakes and notify the APRN/MD and family if Resident #27 went over the fluid restriction.
Interview with the ADNS on 5/11/23 at 12:12 PM indicated the charge nurses were responsible to document intakes for Resident #27 on all 3 shifts then the night nurse on 11:00 PM - 7:00 AM was responsible to add up the 24-hour intake and report if resident was over fluid restriction to the supervisor. The ADNS indicated then the supervisor was responsible to notify the APRN the next morning. The ADNS indicated the APRN must be notified if Resident #27 went over the fluid restriction. The ADNS indicated the resident was on a 1500ml per day fluid restriction per the physician's orders. Review of the clinic record, the ADNS indicated she was not able to find any intake records.
Interview and review of the clinical record with the DNS on 5/11/23 at 12:22 PM indicated there were no fluid intake records for Resident #27, and the fluid restriction order, put in place on admission, 2/6/22, was put into the electronic medical record wrong and so the nursing staff have not been monitoring the fluid restriction per the physician's order.
Review of the facility Nutrition and Hydration Policy identified when a physician orders a fluid restriction due to a specific clinical condition the order must include volume of fluid permitted during a 24-hour period, dietary will calculate the number of fluids to be provided for meal trays, and nursing will calculate the remaining amounts of fluids allotted for each shift.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility documentation, facility policy, and interviews the facility failed to ensure adequate staffing to me...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility documentation, facility policy, and interviews the facility failed to ensure adequate staffing to meet the needs of the residents, including the provision of 1:1 monitoring per the physician's orders. The findings include:
1. Review of the detailed census report dated [DATE] identified the facility census was 124.
Review of the daily staffing sheet dated [DATE] identified the facility failed to meet the staffing levels required for direct care staff.
Interview with the Administrator on [DATE] at 8:45 AM identified he was not aware of the issue. The Administrator indicated the facility was utilizing the agency for nurse aides and on [DATE] the facility stopped utilizing the agency for nurse aides. The Administrator indicated staffing is very challenging.
Interview with the DNS on [DATE] at 2:28 PM identified she was not aware that the daily schedule was not meeting the staffing levels required for direct care staff. The DNS indicated staffing is very challenging in the facility.
Interview with RN #7 on [DATE] at 2:00 PM identified she was not aware that the facility did not meet the requirements. RN #7 indicated she will be having a meeting with the Administrator and the DNS regarding the staffing issues.
Review of the policies and procedures regarding nursing home staffing levels to implement the requirements of Section 19a-563h identified each facility shall employ sufficient nurses and nurse's aides to provide appropriate care of resident housed in the facility (24) twenty-four hours per day, seven days per week, which shall include a minimum direct care staffing level of three hours of direct care per resident per day. The facility's Administrator and DNS shall meet at least once every (30) thirty days in order to determine the number, experience, and qualifications of staff necessary to comply with this section.
2. Review of the detailed census report dated [DATE] identified the 2 North unit (the Alzheimer's memory care unit) had a census of 46 residents.
Review of the daily staffing sheet dated [DATE] on the 11:00 PM - 7:00 AM shift identified there was only 1 nurse aide (NA #5) scheduled on the 2 North unit, the Alzheimer's memory care unit, which also had 2 residents (Resident #8, and 91) on 1:1 monitoring at all times.
The nurse's note dated [DATE] through [DATE] failed to reflect documentation Resident #8 was on 1:1 monitoring.
Observation on [DATE] at 6:05 AM identified Resident #8 lying in bed sleeping, and although there was a physician's order for 1:1 monitoring, there was no facility staff member doing a 1:1 monitoring at that time. RN #2, the 11:00 PM - 7:00 AM Supervisor, was observed doing a 1:1 monitoring with Resident #91, and NA #5 was observed coming down the hallway to the nurse's station. RN #5 was with RN #2 at Resident #91's room door.
Interview with RN #2 on [DATE] at 6:10 AM identified she was the supervisor on [DATE] for the 11:00 PM - 7:00 AM shift. RN #2 indicated the facility was short of staff and she had to provide the 1:1 monitoring for Resident #91 and Resident #8 did not have a 1:1 monitor. RN #2 indicated RN #5 and NA #5 were keeping an eye on Resident #8 while doing their own work. RN #2 indicated the facility was unable to find staffing for the shift.
Interview with NA #5 on [DATE] at 6:11 AM identified she was the only nurse aide on the 2 North unit on [DATE] on the 11:00 PM - 7:00 AM shift. NA #5 indicated she was not working from an assignment sheet because she was the only nurse aide on the unit and indicated she had to provide care for 45 residents, and RN #2 helped her with some of the resident's care during her last round. NA #5 indicated she was doing her best to provide repositioning and incontinent care for the residents on the unit throughout the shift. NA #5 indicated there were 2 nurse aides from the 3:00 PM - 11:00 PM shift that was supposed to work on the unit and both nurse aides had an emergency and they left between 11:10 PM and 11:30 PM.
Interview with RN #2 on [DATE] at 6:52 AM identified she has been employed by the facility for 4 years. RN #2 indicated staffing can be very difficult on the 11:00 PM - 7:00 AM shift. RN #2 indicated there are usually 3 nurse's aides scheduled to the 2 North unit. RN #2 indicated there were multiple call outs for the 11:00 PM - 7:00 AM shift on [DATE]. RN #2 indicated the 3:00 PM - 11:00 PM shift supervisor was unable to find staff. RN #2 indicated the 2 nurse's aides from the 3:00 PM - 11:00 PM shift that was supposed to stay over both had an emergency and left between 11:10 PM and 11:30 PM. RN #2 indicated she did not notify the DNS or the Administrator that the shift was short of staff. RN #2 indicated there are 2 residents on 1:1 monitoring on the 2 North unit and she was the person doing the 1:1 monitoring for Resident #91. RN #2 indicated she did not have enough staff to assign a nurse's aide to Resident #8. RN #2 indicated she asked RN #5 and NA #5 to keep an eye on Resident #8. RN #2 indicated the facility stop using nurse's aides from the agency on [DATE] and it has been very difficult with staffing.
Interview with the Administrator on [DATE] at 7:45 AM identified he was aware that the schedule on [DATE] on the 11:00 PM - 7:00 AM shift was short of staff. The Administrator indicated he did not receive a call from the 11:00 PM - 7:00 AM shift supervisor indicating they were unable to replace the staff. The Administrator indicated the facility was utilizing the agency for nurse aides and on [DATE] the facility stopped utilizing the agency for nurse aides. The Administrator indicated staffing is very challenging. The Administrator indicated he was not aware that Resident #8 did not have a 1:1 monitoring. The Administrator indicated he will be addressing the staffing issue with RN #7.
Interview and review of the clinical record with the DNS on [DATE] at 11:14 AM identified she was not aware that the supervisor was unable to find replacements after the call outs on [DATE]. The DNS indicated that one nurse aide on the unit would not be optimal to care for the residents. The DNS identified there should have been 2 - 3 nurse aides scheduled for the 2 North unit and plus 2 more NA's for each 1:1 monitoring. The DNS indicated she and the Administrator will be notifying RN #7 regarding staffing issues. The DNS indicated she was not aware that a staff member was not assigned to Resident #8's 1:1 monitoring. The DNS indicated there should have been a nurse's aide with Resident #8 at all times. The DNS indicated NA #5 was assigned to the unit and NA #5 was not assigned to do the 1:1 monitoring on Resident #8.
Interview with RN #7 on [DATE] at 11:36 AM identified she was not aware that the facility was short of staff on [DATE] on the 11:00 PM - 7:00 AM shift. RN #7 indicated she was not aware the agency nurse aide contract had expired. RN #7 indicated she was not aware there were 2 residents on 1:1 monitoring on the 2 North unit.
Interview with RN #5 on [DATE] at 1:14 PM identified Resident #8 did not have a nurse's aide assigned to the 1:1 on [DATE] on the 11:00 PM - 7:00 AM shift because of short staffing. RN #5 indicated he and NA #5 tried to keep an eye on Resident #8 throughout the shift as he worked the floor as the charge nurse. RN #5 indicated staffing is a challenge at the facility especially on the 11:00 PM - 7:00 AM shift. RN #5 indicated each resident that is on a 1:1 monitoring should have a nurse aide assigned to each one of them.
Review of the facility enhance patient supervision: continuous 1:1 policy directed to when using continuous 1:1 supervision, designated staff will be assigned to manage the 1:1 supervision of the patient. The designated staff will only be involved with the delivery of care to this patient and no other patient. The designated staff must be with the patient at all times; must obtain coverage for breaks; and will provide positive interaction in conjunction with therapeutic interventions. Continuous 1:1 supervision will be provided per nursing judgement or when recommended by a physician/advanced practice nurse. Designated staff will document patient activities every 30 minutes on the continuous 1:1 supervision flowsheet.
Review of the facility assessment documentation directed Acuity - sufficiency analysis summary identified staffing and scheduling systems: The facility uses Kronos for daily schedules. The IDT discusses daily staffing, and open positions.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, facility policy and staff interviews for 1 of 5 sampled residents (Resi...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, facility policy and staff interviews for 1 of 5 sampled residents (Resident #115) reviewed for unnecessary medications, the facility failed to identify target behaviors for the use of psychotropic medication and failed to order as needed (PRN) psychotropics for only 14 days. The findings include:
Resident #115's diagnoses included Parkinson's disease and dementia.
The Resident Care Plan dated 9/26/22 identified Resident #115 was at risk for complications related to the use of psychotropic drugs (Nuplazid, Clonazepam, Sertraline). Interventions included to monitor Resident #115 for continued need for medication as related to behavior and mood.
The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #115 was severely cognitively impaired and required limited assistance of 2 for bed mobility, limited assistance with set up help for eating and extensive assistance of 2 for personal hygiene. The MDS also identified Resident #115 was not receiving antipsychotic medications at that time.
a. A physician order dated 10/7/22 through 5/17/23 directed Nuplazid (an antipsychotic medication) 34 milligrams (mg) 1 capsule by mouth once a day.
A physician order dated 2/9/23 through 5/17/23 directed Seroquel (an antipsychotic medication) 25 mg give 12.5 mg by mouth twice daily for Lewy Body Dementia (LBD).
Medication Administration Record (MAR) dated 2/9/23 through 5/17/23 identified Resident #115 received Nuplazid 34 mg once a day and Seroquel 12.5 mg twice a day.
Interview with the ADNS on 5/16/23 at 10:32 AM failed to identify target behaviors were identified or monitored for Resident #115 since the initiations of Nuplazid on 10/7/22 or Seroquel on 2/9/23. Additionally, the ADNS identified that target behaviors were previously completed on paper, but were now electronic, but had not been completed for Resident #115. According to the ADNS, the physician should have identified what target behaviors the resident was exhibiting when an antipsychotropic medication was ordered on 10/7/22 and 2/9/23.
b. Physician orders dated 11/17/22 to 12/30/22 directed Seroquel (an antipsychotic medication) 25 milligrams (mg) by mouth every 8 hours as needed for agitation (a PRN antipsychotic ordered for longer than 14 days).
Physician orders dated 12/20/22 to 4/25/23 directed Seroquel 25 mg by mouth every 8 hours as needed for agitation (a PRN antipsychotic ordered for longer than 14 days).
Treatment Administration Records dated November 2022 through April 2023 identified Seroquel 25 mg prn was administered on 12/4/22 and 12/21/22 and was effective.
Facility policy regarding Psychotropic Medication Use identified psychotropic medications to treat behaviors will be used appropriately to address specific underlying medical or psychiatric causes of behavioral symptoms. In addition, facility staff should monitor the resident's behavior pursuant to Facility policy using a behavioral monitoring chart or behavioral assessment record for residents receiving psychotropic mediation for organic mental syndrome with agitated or psychotic behavior(s). Facility staff should monitor behavioral triggers, episodes, and symptoms. Facility staff should document the number and/or intensity of symptoms and the resident's response to staff interventions. The policy also identified that the facility should not extend PRN antipsychotic orders beyond 14 days.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of facility documentation, facility policy, and interviews, for 1 resident (Resident #23) reviewed ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of facility documentation, facility policy, and interviews, for 1 resident (Resident #23) reviewed for respiratory equipment, the facility failed to maintain oxygen tubing off the floor when not in use, and for 1 resident (Resident #79) reviewed for infection control, the facility failed to ensure supervision and resident education to maintain infection control when independently caring for his/her gastric tube (g-tube) and colostomy, and the facility failed to monitor and conduct quarterly analysis of infection trends within the facility. The findings include:
1.
Resident # 23 was admitted to the facility with diagnoses that included heart disease and anxiety.
A physician's order dated 3/28/23 directed supplemental oxygen to keep saturation levels above 90% every shift for shortness of breath.
A physician's order dated 4/25/23 directed Lasix 20 mg once a day indefinitely.
The quarterly MDS dated [DATE] identified Resident #23 had moderately impaired cognition and required extensive assistance with dressing and personal hygiene. Additionally, Resident #23 was receiving oxygen therapy at the facility.
Observation on 5/8/23 at 11:31 AM and on 5/9/23 at 10:01 AM there was an oxygen concentrator with an oxygen nasal cannula with extension tubing attached lying on the floor at the bedside.
Interview with Resident #23 on 5/8/23 at 11:32 AM indicated he/she used oxygen at times but not all the time and identified the oxygen tubing was on the floor and that was usually where it was. Resident #23 indicated there wasn't a bag to place the tubing in for a while. Resident #23 indicated the nurses put the oxygen on him/her when he/she becomes short of breath during the day or at night.
Observation and interview with the Infection Control Nurse (LPN #1) on 5/9/23 at 10:37 AM indicated Resident #23 does use oxygen. LPN #1 observed Resident #23's oxygen nasal cannula with extension tubing on the floor and not bagged. LPN #1 indicated the tubing was to be changed at least once a week and when not in use it must be rolled up and stored in a bag. LPN #1 indicated the treatment bag must be dated each week when changed and to store the oxygen tubing when not in use.
Interview with the ADNS on 5/16/23 at 11:08 AM indicated the oxygen tubing gets changed every Sunday including a new treatment bag to store the oxygen tubing. The ADNS indicated the oxygen tubing when not in use must be placed in the treatment bag. The ADNS indicated the treatment bag must be always hanging from the concentrator and dated each week when changed. The ADNS indicated the nasal cannula and oxygen tubing should never be on the floor for infection control reasons because it was no longer clean. The ADNS indicated the floor was dirty and the oxygen tubing must be kept clean.
Interview with the DNS on 5/17/23 at 2:00 PM indicated the oxygen tubing gets changed once a week and must be dated. The DNS indicated the oxygen tubing should not be on the floor and if it was on the floor, it must be changed. The DNS indicated it was for infection control reasons.
Review of the Nasal Cannula Oxygen Policy identified the nasal cannula set up was to be disposed every 7 days. Additionally, date and store cannula in a treatment bag when not in use.
2.
Resident #79 was admitted to the facility 8/9/22 with diagnosis including chronic obstructive pulmonary disease (COPD), gastrostomy status, colostomy status.
The quarterly MDS dated [DATE] identified Resident #79 had intact cognition, required supervision for bed mobility, eating, toilet use and personal hygiene, with limited assistance for dressing. Resident #79 is bed bound and does not currently use any mobility devices.
The care plan dated 2/23/23 identified Resident #79 was at risk for gastrointestinal systems or complications related to colostomy and g-tube. Interventions included g-tube care daily and prn by resident, resident refuses to allow staff to assist, ostomy care daily and prn by resident.
Observation on 5/8/23 at 11:00 AM identified a g-tube syringe with white debris like particles in the rubber crevices with a cloudy surface in a box on Resident #79's table along with a soiled piece of g-tube tubing with a clamp attached in the middle, and 2 rolls of toilet paper. Interview with Resident #79 in the presence of RN #3 (Nursing Supervisor) identified Resident #79 cleans the colostomy site and also flushes it. Resident #79 stated the G-tube syringe he/she has been using is more than a week old as an unopened syringe was dated 4/25/23 in another box. RN #3 identified the maintenance and flushes are not done with nursing observation.
The facility policy for resident rights under the federal states the facility will inform the resident of the right to participate in his/her treatment and will support the resident in this right. The planning process must facilitate the inclusion of the resident and or resident representative, include an assessment of the resident's strengths and needs and incorporate the resident's personal and cultural preferences in developing goals of care.
3.
Interview and review of the infection control program with the ADNS and LPN #1 on 5/11/23 at 12:30 PM identified RN #4 (the previous Infection Preventionist) was responsible for the infection control program from 7/22 through 1/23. The ADNS indicated RN #4 was responsible for monitoring the infection trends on a monthly/quarterly basis. The ADNS indicated she and LPN #1 were unable to locate any monthly/quarterly statistical analysis of infection rates/trends for 1/25/23 and 4/19/23. The ADNS indicated she was not aware the monitoring of the infection trends on a monthly/quarterly basis was not completed and documented. The ADNS indicated the facility did not have an Infection Preventionist at that time and was in the process of interviewing for the position. The facility just hired an Infection Preventionist who started on 5/8/23.
Interview with the DNS on 5/17/23 at 2:27 PM identified she has been employed by the facility since 4/11/23. The DNS indicated she was not at the facility during 1/23 and on 4/23 she had just started at the facility. The DNS indicated it is the responsibility of the Infection Preventionist.
Interview with the Administrator on 5/17/23 at 2:50 PM identified he was not aware of the issue. The Administrator indicated the facility just hired a new Infection Preventionist who started on 5/8/23.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0553
(Tag F0553)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 4 residents (Resident #...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 4 residents (Resident #27, 105, 114 and 115) reviewed for care planning, the facility failed invite the resident/resident representative to participate in the care plan meetings. Additionally, the facility failed to ensure that residents who had a diagnosis of dementia were invited to care plan meetings. The findings include:
1.
Resident #27 was admitted to the facility on [DATE] with diagnoses that included fibromyalgia and end stage renal disease.
The social worker care plan meeting notes dated 6/16/22 - 5/16/23 identified there were 2 meetings during that timeframe, 1 care plan meeting on 6/16/22 with Resident #27 not present and 11/1/22 and Resident #27 was present.
The Medicare 5-day MDS dated [DATE] identified Resident #27 had intact cognition.
Interview with Resident #27 on 5/9/23 at 10:20 AM indicated he/she has not had a care plan meeting in the last year but met with the social worker a couple of times because he/she had requested to do so. Resident #27 indicated he/she would like a meeting every 3 months to discuss his/her plan of care and discharge planning with the management team. Resident #27 indicated it would be nice to have the care plan meetings because he/she had things to discuss.
Interview with SW #1 on 5/16/23 at 12:16 PM indicated she was responsible to have the care plan meetings and invite Resident #27. SW #1 indicated that Resident #27 had a care plan meeting on 6/16/22 but could not attend because the resident was at dialysis. SW #1 does not know why they did not reschedule it to another day. SW #1 indicated they did not have the September 2022 quarterly care plan meeting because the social work department was having staffing issues, so it was missed. SW #1 indicated they rescheduled the September 2022 meeting to 11/1/22. SW #1 indicated they did not schedule Resident #27 for January 2023 or April 2023 quarterly care plan meetings. SW #1 indicated Resident #27 on had 1 out of 4 care plan meetings in the last year because of staffing issues. SW #1 indicated in the last 6 months had not been scheduling meetings or sending out letters to the residents or resident representatives because she could not commit to a time. SW #1 indicated when she would have 5 minutes, she would call a resident representative and leave them a message saying she had the meeting and if they had any questions to call.
Interview with the MDS coordinator (RN #1), on 5/16/23 at 12:22 PM indicated she has been in the MDS position for a year and a half. RN #1 indicated the residents must have a care plan meeting at least every 3 months. RN #1 indicated she just learned that the care plan meetings are based on the MDS schedule and just learned when to schedule a care plan meeting today from the regional nurse. RN #1 indicated she was just scheduling care plan meeting from the last care plan meeting not the MDS which was not right. RN #1 indicated Resident #27 should have had a care plan meeting on 7/21/22, 10/20/22, 11/15/22 to capture the CMI points, then 2/12/23 and 5/23/23. RN #1 indicated now that she knows what she is doing it will go more smoothly.
Review of the facility Person-Centered Care Plan Policy identified it means to focus on the resident as the locus of control and support the resident in making their own choices and having control over their daily life. The resident has the right to participate in the development and implementation of the person-centered care plan. The interdisciplinary team, in conjunction with the resident and/or resident representative, will establish the expected goals and outcomes of care, the type, amount, frequency, and duration of care, and any other factors related to the effectiveness of the plan of care. The facility has a responsibility to assist residents to participate by extending invitations to the resident including the resident representative in advance. Additionally, holding meetings at the time of day when the resident is functioning best.
2
Resident #105 was admitted to the facility on [DATE] with diagnoses that included dementia, muscle weakness, and difficulty walking.
The care plan dated 8/9/22 identified Resident #105 had a decline in cognitive function related to dementia. Interventions included to allow Resident #105 to make daily decisions.
The admission MDS dated [DATE] identified Resident #105 had intact cognition, was always continent of bowel and bladder and required the assistance of 1 staff member with dressing and personal hygiene.
A probate court document dated 9/26/22 identified Resident #105 was assigned a conservator of person and estate (COP).
The care plan meeting note dated 2/24/23 identified that Resident #105 was not in attendance.
Interview with Resident #105 on 5/8/23 at 11:07 PM identified he/she was not aware of what care plan meetings were, and that he/she had not been invited to any meetings since admission to the facility. Resident #105 further identified he/she would like to participate in any meetings to discuss his/her care.
Interview with the Director of the Social Services department, Social Worker (SW #1), on 5/17/23 at 12:00 PM identified that Resident #105 had not been invited to participate in any care plan meetings since his/her admission to the facility. SW #1 further identified that any residents of the facility who have a diagnosis of dementia are not invited to participate in care plan meetings. SW #1 identified that that was the way it was done since I started here in May 2021. We have just always done it that way. SW #1 also identified that she was aware that Resident #105 had intact cognition but due to his/her diagnosis of dementia, he/she had not been asked or invited to participate in care plan meetings.
Interview with the Recreation Director on 5/17/23 at 12:08 PM identified she was also the dementia care director for the facility. The Recreation Director identified that Resident #105 and any residents of the facility with a diagnosis of dementia are not invited to participate in care plan meetings. The Recreation Director further identified that the reason the facility did not include any residents with diagnoses of dementia was because it's disruptive to pull them out of activities which is when we typically due the care plan meetings. The Recreation Director also identified that if a resident was identified to have intact cognition, the resident still would not be invited to care plan meetings based solely on a dementia diagnosis, and that the facility staff act as their representative if their family or representative cannot attend and also identified there was not a policy that excluded residents with a dementia diagnosis from participating.
Immediately following the interview with SW #1 and the Recreation Director, a request was made for a list of all current residents in the facility with a diagnosis of dementia. The facility provided a complete matrix dated 5/17/23 which identified a total of 64 residents with a dementia diagnoses.
The facility policy on resident rights directed that residents of the facility had the right to participate in the development of his/her person-centered plan of care, including the right to participate in the care planning process, the right to request meetings, and the right to be informed, in advance, of any changes to the plan of care. The policy also directed that the facility must facilitate the inclusion of the resident to support the resident's ability to participate in his/her treatment.
3.
Resident # 114's diagnoses included Parkinson's disease with Lewy bodies, schizoaffective, anxiety, panic disorder, and cognitive communication deficit.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #114 was cognitively intact and required one person physical assistance for walking, dressing, personal hygiene and transfers.
The Resident Care Plan (RCP) dated 4/12/23 addressed Resident #114's opportunity to engage in daily routines that are meaningful to preferences. Interventions included to provide Resident #114 with the ability to have family and a close friend involved in discussions about care
.
Interview with Resident #114 on 5/11/23 at 10:40 AM identified he/she had personal concerns and was unaware who to tell. Resident #114 indicated he/she was concerned with the cleanliness of their room, bathroom, and roommate. Resident #114 also indicated the television was being played too loud in their room and he/she was unaware of a shower schedule, care plan meetings schedule, or of menu options during mealtimes. Additionally, Resident #114 identified he/she was not invited to RCP meetings to discuss concerns.
Social Worker (SW) documentation regarding RCP meetings dated 9/28/22, 12/28/22 and an email dated 5/16/23 which verified a care plan meeting was held on 3/22/23 identified that Resident #114's family was in attendance for the Care Plan meetings, in addition to the Director of Recreation, SW #2 and Utilization Management, but failed to identify Resident #114 was invited or in attendance.
Interview and clinical record review with Director of Social Services (SW #1) on 5/11/23 at 9:55 AM failed to identify Resident #114 was invited or his/her personal preferences were included in developing goals of care during RCP meetings. SW #1 reported being unaware of Residents #114's current concerns.
Interview and clinical record review with SW #2 on 5/11/23 at 10:08 AM identified that she was Resident #114's primary SW and although she was oriented to the RCP meeting policy, she did not invite cognitively impaired residents or residents who resided on the locked dementia unit (where Resident #114 resided) to RCP meetings. Clinical record review documentation indicated that Resident #114 had no cognitive impairment and SW #2 failed to invite Resident #114 or make adequate accommodations for Resident #114's inclusion of care.
Subsequent to surveyor inquiry, a care conference attendance form was created by the MDS Coordinator (RN #1) on 5/11/23 at 10:30 AM for residents and responsible parties to sign in attendance and that they were invited.
4.
Resident #115 was admitted to the facility on [DATE] with diagnoses that included dementia and Parkinson's disease.
The quarterly MDS dated [DATE] identified Resident #115 had severely impaired cognition.
The social worker progress note dated 1/3/23 at 1:12 PM indicated there was a care plan meeting with the social worker and a nurse regarding Resident #115's plan of care and that a voice message had been left for the resident representative.
The care plan dated 2/14/23 identified cognitive impairment. Interventions included to facilitate and encourage families to participate in residents' daily routine.
The social worker progress note dated 3/28/23 at 4:37 PM indicated there was a care plan meeting with the social worker, recreation, and a nurse regarding Resident #115's plan of care and that a voice message had been left for the resident representative.
Interview with the Resident's Representative on 5/8/23 at 11:56 AM indicated he/she has not been invited to attend the care plan meetings for a long time and indicated he/she does not receive any written invite or receive verbal date and time because he/she would make sure he/she was available. The Resident's Representative indicated he/she visits twice a day and if made aware of care plan meeting, he/she would definitely want to attend and would rearrange his/her schedule to make sure he/she was in attendance. The Resident's Representative indicated there were a couple of times he/she would arrive at home and there would be a voice message saying that the facility had the care plan meeting and the outcome. Additionally, if he/she wanted, he/she could call the facility with any concerns. The Resident's Representative noted he/she would love to have the meeting because he/she still had concerns since admission that were not addressed.
Interview with SW #1 on 5/16/23 at 12:02 PM indicated she was responsible for running the care plan meetings for Resident #115's unit. SW #1 indicated in the past, the receptionist would send out letters to the Resident's Representatives for the care plan meetings but it stopped over 6 months ago when she became the only social worker for the facility. SW #1 indicated all residents were supposed to have an interdisciplinary care plan meeting with the resident and Resident's Representative, but she does not have time to schedule them anymore. SW #1 indicated when she has a few minutes she will call the Resident's Representative and leave them a message saying they had the meeting. SW #1 indicated she did not invite Resident #115 or the Resident's Representative before the meeting or to the meetings so they could attend the meetings on 1/3/28 and 3/28/23 and do not use sign in sheets for the care plan meetings.
SW #1 indicated the last care plan meeting the Resident's Representative and Resident #115 were invited to and attended was on 10/11/22.
Interview with MDS coordinator, (RN #1), on 5/16/23 at 12:22 PM indicated she has been in the MDS position a year and a half. RN #1 indicated she just learned that the care plan meetings are based on the MDS schedule. RN #1 indicated she is just learning on when to schedule a care plan meeting the right way. RN #1 indicated she was just scheduling care plan meeting from the last care plan meeting not based on the MDS schedule which was not right.
Review of the facility Person-Centered Care Plan Policy identified it means to focus on the resident as the locus of control and support the resident in making their own choices and having control over their daily life. The resident has the right to participate in the development and implementation of the person-centered care plan. The interdisciplinary team, in conjunction with the resident and/or resident representative, will establish the expected goals and outcomes of care, the type, amount, frequency, and duration of care, and any other factors related to the effectiveness of the plan of care. The facility has a responsibility to assist residents to participate by extending invitations to the resident including the resident representative in advance. Additionally, holding meetings at the time of day when the resident is functioning best.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of facility documentation, review of job descriptions, and interviews the facility failed to ensure...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of facility documentation, review of job descriptions, and interviews the facility failed to ensure the environment was maintained in good repair and a homelike manner and failed to ensure environmental rounds are completed. The findings include:
Review of the infection control monthly rounds log identified the last infection control monthly round was completed on 12/22, 5 months ago.
Observations on 5/10/23 at 4:00 PM through 5:00 PM with DNS, and LPN #1, on 5/17/23 at 8:04 AM and on 5/17/23 at 9:55 AM with the Director of Maintenance identified the following issues:
a. Damaged, chipped, stains and/or marred bedroom walls on One North C wing in rooms 102, 105, 107, and 110. One North A wing in rooms 111, 112, 114, and 120. One North B wing in rooms 123, 124, 125, 126, 127, 129, 131, and 132. Two North A wing in rooms 230, 232, 233, and 235. Two North B wing in rooms 223, 225, 237, 238, 238, 239, 241, 243, and 244.
b. Damaged, torn, stains and/or peeling wallpaper in the bedroom on One North C wing in rooms [ROOM NUMBER]. One North A wing in rooms 113, 115, 116, and 117. Two North A wing in rooms 228, 229, 233, and 235. Two North B wing in rooms 223, 239, 240, and 245.
c. Damaged, chipped, stains, and/or marred bathroom walls on One North C wing in rooms 101, 104, 106, 108, 109, and 110. One North A wing in rooms 111, 112, 113, 114, 116, 120, and 121. One North B wing in rooms 123. Two North A wing in rooms 222, 224, 226, 229, 231, 232, 233, 234, 235, and 236. Two North B wing in rooms 223, 238, 239, 240, 241, 242, 243, and 245.
d. Damaged, chipped, stains and/or marred walls in the hallways on One North C wing. One North A wing. One North B wing. One North C wing.
e. Damaged, chipped, marred and/or peeling doors in the bedroom on One C wing in room [ROOM NUMBER].
f. Damaged, chipped and/or marred bedroom radiators on One North C wing in rooms 101, 103, 104, 105, 106, 107, 108, and 109. One North A wing in rooms 113, 114, 116, 117, 118, and 120. One North B wing in rooms 125, and 132. Two North B wing in room [ROOM NUMBER].
g. Damaged, broken, and/or missing wood trimming surrounding bedroom radiator on One North A wing in room [ROOM NUMBER].
h. Damaged and/or cracked wall surrounding the heater in the bathroom on One North A wing in room [ROOM NUMBER].
i. Damaged, bent, and/or missing window blind in bedroom on One North A wing in rooms 113, and 120.
j. Damaged, cracked, and/or stained ceiling in the bathroom on One North C wing in room [ROOM NUMBER]. One North B wing in rooms 122, and 125.
k. Damaged and/or missing bathroom wall tile on One North C wing in room [ROOM NUMBER].
l. Damaged, cracked, and/or stains on the bedroom ceiling on One North C wing in rooms [ROOM NUMBER]. One North B wing in rooms 122. Two North A wing in rooms [ROOM NUMBER].
m. Damaged, bent, and/or missing towel rack in the bathroom on One North C wing in rooms 103, 104, 105, 106, and 109. One North B wing in room [ROOM NUMBER]. Two North A wing in rooms 222, and 233. Two North B wing in rooms 223, 239, 241, and 243.
n. Damaged, broken, missing, peeling and/or dirty cove base in the bedroom on One North C wing in room [ROOM NUMBER]. Two North A wing in room [ROOM NUMBER].
o. Damaged, broken, missing, peeling and/or dirty cove base in the bathroom room on One North C wing in room [ROOM NUMBER]. Two North B wing in rooms 242, and 244.
p. Damaged, chipped and/or scarred closet door in the bedroom on One North C wing in room [ROOM NUMBER]. One North A wing in room [ROOM NUMBER].
q. Damaged and/or peeling dresser in bedroom on One North C wing in room [ROOM NUMBER].
r. Damaged, broken and/or missing knob on dresser drawer in the bedroom on One North C wing in room [ROOM NUMBER].
s. Damaged, stained and/or white speck on wall in bedroom on One North A wing in room [ROOM NUMBER].
t. Damaged, stained and/or white speck on wall in bathroom on One North C wing in room [ROOM NUMBER]. One North B wing in room [ROOM NUMBER].
u. Damaged, cracked, and/or missing a piece to the bathroom floor on One North C wing in room [ROOM NUMBER].
v. One North C Wing Shower Room: Damaged and/or stains on ceiling tiles.
One North A Wing Shower Room: Damaged, rusty and/or broken leaking pipe underneath sink. Damaged, orange/rust color on wall underneath sink. Damaged and/or broken towel rack in shower.
One North B Wing Shower Room: Damaged, and/or rust door frame. Damaged and/or missing shower wall tiles.
Two North A Wing Shower Room: Damaged and/or stains on wall. Damaged, cracked, and/or missing wall tiles.
Two North A Wing Shower Room Bathroom: Damaged and/or stains on wall. Damaged and/or broken toilet paper dispenser.
Two North B Wing Shower Room (SPA): Damaged and/or stains on wall.
Two North B Wing Shower Room (SPA) Bathroom: Damaged and/or stains on wall.
x. [NAME] Lounge on Two North B Wing: Damaged and/or stains on wall.
Damaged, marred and/or stains on the television stand.
y. Damaged, cracked, peeling, and/or stain bedroom floor mat on One North A wing in rooms 111, 115. Two North B wing in room [ROOM NUMBER].
z. Damaged, bent, and/or peeling lamp shade on nightstand on One North B wing in room [ROOM NUMBER].
aa. Damaged, torn, and/or missing window screen on One North B wing in room [ROOM NUMBER].
bb. Damaged, broken, and/or missing ceiling wooden frame in bedroom on One North B wing in room [ROOM NUMBER].
cc. Lounge room on One North A wing damaged, broken, and/or missing drawer on bookshelf.
dd. Bathroom sink faucet constant dripping water on Two North A wing in room [ROOM NUMBER].
ee. Damaged, marred, chipped, paint on tray table on Two North B wing in rooms 225, and 238.
ff. Dining Room on Two North B wing: Damaged, marred, and/or chipped wall. Damaged and/or rusty radiator.
gg. Damaged and/or peeling entertainment center on One North B wing in room [ROOM NUMBER].
Interview on 5/10/23 at 5:05 PM with the Director of Maintenance identified the facility does not have a maintenance log on the units. The Director of Maintenance indicated the staff is to e-mail the maintenance department if there is an issue. He indicated if there is an emergency or safety related concern, the staff members are responsible to call the maintenance department immediately.
Interview with LPN #1 on 5/11/23 at 12:18 PM identified she has been employed by the facility since 5/8/23 in the Infection Preventionist (IP) position. LPN #1 indicated she was unable to locate documents on the environmental rounds that were performed by RN #4 the previous Infection Preventionists. LPN #1 indicated going forward the environmental rounds will be performed and documented.
Interview with the Director of Maintenance on 5/17/23 at 9:55 AM identified he was aware of the issues identified during the survey. The Director of Maintenance indicated that maintenance of the facility is ongoing. He indicated the Administrator is aware of the environmental issues identified. The Director of Maintenance indicated that staff are responsible to notify the maintenance department with issues or problems that require repair. The Director of Maintenance indicated he does perform environmental rounds but does not document the issues. The Director of Maintenance indicated going forward the maintenance department will address the environmental issues in a timely manner.
Interview with the Administrator on 5/17/23 at 10:11 AM identified he has been employed by the facility for approximately 6 months. The Administrator indicated he was aware of the issues identified with the environment during the survey. The Administrator indicated it is the responsibility of the maintenance department to oversee the repairing of any issues regarding the facility. The Administrator indicated he will discuss the environmental issues with RN #7 and corporate. The Administrator indicated he does do environmental rounds but does not document.
Interview with the DNS on 5/17/23 at 2:45 PM identified she has been employed by the facility since 4/11/23. The DNS indicated she was aware of some of the issues identified with the environment during the survey. The DNS indicated she was not aware that RN #4 did not document or perform environmental rounds. The DNS indicated that the maintenance department is responsible to maintain the resident rooms in a homelike environment at all times. The DNS indicated the facility has not had an Infection Preventionist. The DNS indicated the facility had just hired a new Infection Preventionist nurse that started on 5/8/23.
Interview with RN #4 (previous Infection Preventionist and Interim DNS) on 5/18/23 at 1:09 PM identified she has been employed by the facility since 7/22. RN #4 indicated she was hired for the Infection Preventionist position. RN #4 indicated the facility failed to provide her with orientation, education, and training in the Infection Preventionist program. RN #4 indicated the facility failed to provide training in environmental rounds and she was not aware to document environmental rounds. RN #4 indicated she does not know how often the environmental rounds are to be completed.
Review of the facility assessment identified the facility assesses the physical environment, technology, and equipment on the monthly basis to meet the needs of the facility.
Although requested, a facility environmental rounds policy was not provided.
Review of facility job description for the senior maintenance director identified the primary focus of the position will be to first perform all duties as maintenance director of primary center. Surveys the centers as required to ensure preventative maintenance programs are being adhered to; Surveys for general maintenance and upkeep of the center and equipment. Perform necessary repairs and/or replacements as directed by the typical property manager when the expertise required is above the capabilities of in-house maintenance staff. Monitors progress of work through written reports as necessary; Repairs or installs equipment as requested by the regional director, center executive director or property manager. Performs related duties as requested.
Review of facility job description for the maintenance helper identified the maintenance helper provides a variety of standard and unskilled tasks in the maintenance and repair of center grounds and facilities. Works closely with and follows directions from the maintenance director/supervisor. Maintains building and grounds in a clean, safe, and orderly condition. Maintains and repairs basic functions of the center as determined by the maintenance director/supervisor. Makes minor repairs on handrails, windows, flooring, walls, ceiling.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Abuse Prevention Policies
(Tag F0607)
Could have caused harm · This affected multiple residents
Based on review of facility documentation, facility policy, and interviews for 4 licensed staff (RN #5, RN #6, LPN #4, and LPN #5) the facility failed to ensure background checks were completed prior ...
Read full inspector narrative →
Based on review of facility documentation, facility policy, and interviews for 4 licensed staff (RN #5, RN #6, LPN #4, and LPN #5) the facility failed to ensure background checks were completed prior to hire. The findings include:
RN #5 was hired on 8/20/21. RN #5's employee file lacked a complete background check prior to hire and allowing RN #5 to work at the facility.
RN #6 was hired on 8/4/14. RN #6's employee file lacked a complete background check prior to hire and allowing RN #6 to work at the facility.
LPN #4 was hired on 7/28/20. LPN #4's employee file lacked a complete background check prior to hire and allowing LPN #4 to work at the facility.
LPN #5 was hired on 4/28/20. LPN #5's employee file lacked a complete background check prior to hire and allowing LPN #5 to work at the facility.
Interview with Human Resources Person (HRP #1) on 5/17/23 at 1:00 PM identified he has been employed by the facility since April 2022. HRP #1 indicated the staff were employed before he started at the facility. HRP #1 indicated the expectation is that a background check is conducted and completed prior to the employee starting work.
Interview with the DNS on 5/17/23 at 2:47 PM identified she has been employed by the facility since 4/11/23. The DNS indicated she was not employed by the facility at the time of the employees dates of hire. The DNS indicated the expectation for any expected new hires would be a background check is performed prior to hiring.
Interview with the Administrator on 5/17/23 at 1:35 PM identified he was not aware of the issue. The Administrator identified he was not employed at the facility during that time. The Administrator indicated that a background check is expected with every new employee prior to working.
Review of the background investigations policy directed to the facility will conduct background investigations on all applicants/employees to whom a conditional offer of employment has been made, and other applicable individuals per federal and state regulations. To ensure the integrity of the facility workforce and the safety and welfare of employees and patients/residents. All applicants will be informed that a criminal background check will be conducted as part of the hiring process if the facility makes a conditional offer of employment to the applicant.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, facility policy and staff interviews for 3 of 5 residents (Resident #93...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility documentation, facility policy and staff interviews for 3 of 5 residents (Resident #93 and 115) reviewed for unnecessary medications, the facility failed to review and respond to pharmacy recommendations. The findings include:
1.
Resident #93 was admitted to the facility on [DATE] with diagnoses that included dementia, psychosis, and anxiety disorder.
The quarterly MDS dated [DATE] identified Resident #93 had severely impaired cognition, was always incontinent of bowel and bladder, and required the assistance of 2 or more staff members with transfers, dressing, and toileting. The MDS also identified Resident #93 was receiving hospice care and had a history of falls.
The care plan dated 2/2/23 identified Resident #93 was at risk for increased symptoms of delirium related to dementia and psychiatric conditions. The interventions included to monitor medications for side effects.
The physician's orders dated 2/1/23 directed to administer Seroquel (an antipsychotic medication used for psychosis) 25 mg twice daily for psychosis, Clonazepam (a benzodiazepine used for anxiety), 0.25 mg three times a day for agitation, Lorazepam (a benzodiazepine used for anxiety), 1mg every 4 hours for agitation with an additional dose of 0.5 mg every 3 hours as needed for agitation, and Morphine oral solution (an opioid used for pain relief) 0.25 mg three times daily for shortness of breath and agitation, with an additional dose of 0.25 mg every 3 hours as needed for agitation.
The quarterly MDS dated [DATE] identified Resident #93 had severely impaired cognition, was always incontinent of bowel and bladder, and required the assistance of 2 or more staff members with transfers, dressing, and toileting. The MDS also identified Resident #93 was receiving hospice care and had a history of falls.
The monthly pharmacist medication reviews completed on 2/20/23 and 4/21/23 identified that the use of 2 concurrent benzodiazepines (Lorazepam and Clonazepam) increased the risk for falls, especially in combination with Seroquel and Morphine. Recommendations included considering reducing or eliminating Lorazepam and Clonazepam. The recommendation further identified that if the medications were continued, the facility should ensure that ongoing monitoring is in place for efficacy and potential side effects including new onset falls.
The clinical record failed to identify that the pharmacy recommendations of 2/20/23 and 4/21/23 were reviewed or implemented by clinical staff at the facility.
Review of the clinical record identified that Resident #93 had multiple falls without major injury on the following dates: 2/23/23, 2/28/23, 3/6/23, 3/23/23, 4/19/23, and 4/28/23.
Interview with the Medical Director, (MD #1) on 5/17/23 at 12:05 PM identified that he or the facility APRN would usually review and sign the monthly pharmacy recommendations. MD #1 further identified that he and the APRN signed off all the reviews that were provided each month to them by the DNS, and the signed report is placed in the resident's paper chart. MD #1 identified that if a change was made based on the recommendation, the resident's orders would be updated.
Interview with the DNS on 5/17/23 at 12:18 PM identified she was unsure why the pharmacy recommendations had not been reviewed by the facility staff or given to the physician or APRN for review. The DNS identified that she provided the provider (MD/APRN) with the pharmacy recommendations for review and signature, and the signed paperwork was placed in the resident's medical record. The DNS further identified that because Resident #93 was on hospice, she was unsure that the recommendations would have prevented the multiple falls Resident #93 had but was unable to provide any documentation to identify the recommendations had ever been provided to the MD or APRN for review.
The facility policy on psychotropic medication use directed that psychotropic drugs included antipsychotics, anti-anxiety, anti-depressants, or sedative-hypnotics that affect brain activities associated with mental process and behavior.
The facility policy on behavior symptom management and behavior rounds directed that the purpose of the policy was to promote safe behavioral symptom management and review current psychotropic medication usage and trends. The policy further directed that for residents on psychotropic medications, facility staff should complete and maintain monthly documentation on psychotropic medication use including reviewing and discussing the monthly pharmacy recommendations, validating the chart order and medication administration record, and modifying the resident's care plan to reflect individualized recommendations.
2.
Resident #115's diagnoses included Parkinson's disease and dementia.
The Resident Care Plan dated 9/26/22 identified Resident #115 was at risk for complications related to the use of psychotropic drugs (Nuplazid, Clonazepam, Sertraline). Interventions included to monitor Resident #115 for continued need for medication as related to behavior and mood.
The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #115 was severely cognitively impaired and required limited assistance of 2 for bed mobility, limited assistance with set up help for eating and extensive assistance of 2 for personal hygiene. The MDS also identified Resident #115 was not receiving antipsychotic medications at that time.
A physician order dated 10/7/22 through 5/17/23 directed Nuplazid (an antipsychotic medication) 34 milligrams (mg) 1 capsule by mouth once a day.
A physician order dated 2/9/23 through 5/17/23 directed Seroquel (an antipsychotic medication) 25 mg, give 12.5 mg by mouth twice daily for Lewy Body Dementia (LBD).
Medication Administration Record (MAR) dated 2/9/23 through 5/17/23 identified Resident #115 received Nuplazid 34 mg once a day and Seroquel 12.5 mg twice a day.
Pharmacy recommendations dated 3/20/23 identified to re-evaluate the need for 2 antipsychotics and consider a trial dose reduction of one, while monitoring for re-emergence of target behaviors. Physician response (undated) was to refer to Behavioral Health, but no corresponding Behavioral Health consult was completed.
Pharmacy recommendations dated 4/19/23 identified to re-evaluate the need for 2 antipsychotics and consider for a trial dose reduction of one, while monitoring for re-emergence of target behaviors with no response from the physician (MD #1).
Interview with MD #1 on 5/17/23 at 12:05 PM, identified he had not been made aware of the Pharmacy recommendations from 4/19/23 until 5/17/23 (28 days later). Additionally, he identified that he was made aware of pharmacy recommendations every month and had just been made aware of April 2023's recommendations on 5/17/23.
Facility policy regarding Psychotropic Medication Use identified the facility should comply with the Psychopharmacologic Dosage Guidelines created by the Centers for Medicare and Medicaid Services including gradual dose reductions.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected multiple residents
Based on a tour of the Dietary Department with the Food Service Director, and staff interviews the facility failed to provide lunch that was at appropriate temperatures.
On 5/10/23 at 1:00 PM, a test ...
Read full inspector narrative →
Based on a tour of the Dietary Department with the Food Service Director, and staff interviews the facility failed to provide lunch that was at appropriate temperatures.
On 5/10/23 at 1:00 PM, a test tray was conducted. The following was identified:
The lunch meal was plated and left the Dietary Department in 3 metal carts at 1:09 PM, arrived on the 2 North Unit and placed in the hall outside of the resident Dining Room at 1:09 PM. Nurse Aides (NA) were then observed to place beverages on the meal trays within the metal carts (juice, coffee and soda) from 1:09 PM to 1:15 PM. At 1:15 PM, the doors were closed to the 3 metal carts. At 1:20 PM, NAs were observed to keep opening the 6 doors to 3 metal carts looking for specific trays by reading the meal tickets. Interview with NA #1 at that time identified that she kept opening the cart doors searching for the resident's who were eating in the Dining Room. Additionally, at 1:30 PM, meal trays were transferred from the short cart to a long cart for residents that were eating in their rooms. The long cart was then noted to be brought to the hallway of 2 North and trays passed out for resident's who were eating in their rooms. The last tray was delivered at 1:42 PM, and temperatures were conducted with the Food Service Director at that time and identified the following:
a.
The hot dog's internal temperature was 119.1 degrees from the surveyor's thermometer and 126.1 degrees from the Food Service Director's thermometer. The Food Service Director identified the hot dog internal temperature should be 160 degrees.
b.
The beans internal temperature was 132.6 degrees from the surveyor's and Food Service Director's thermometer. The Food Service Director identified the internal temperature should be 165 degrees.
c.
The pureed hot dog's internal temperature was 138.6 degrees from the surveyor's thermometer and 138.4 degrees from the Food Service Director's thermometer. The Food Service Director identified the pureed hot dogs internal temperature should be approximately 165 degrees.
d.
The pureed bread's internal temperature was 140.9 degrees from the surveyor's thermometer and 142.6 degrees from the Food Service Director's thermometer. The Food Service Director identified the pureed breads internal temperature should be approximately 165 degrees.
e.
The pureed beans internal temperature was 137.5 degrees from the surveyor's thermometer and 136.7 degrees from the Food Service Director's thermometer. The Food Service Director identified the pureed beans internal temperature should be approximately 165 degrees.
Interview with the Resident Council on 5/10/23 at 2: 00 PM also identified that cold food was an issue. Coffee was delivered an hour prior to meals and food trays tend to sit on the carts awhile before being passed out because staff were not aware that the food try truck had arrived.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on a tour of the Dietary Department with the Food Service Director, facility policy and staff interviews, the facility failed to conduct appropriate hand hygiene and maintain the kitchen in a sa...
Read full inspector narrative →
Based on a tour of the Dietary Department with the Food Service Director, facility policy and staff interviews, the facility failed to conduct appropriate hand hygiene and maintain the kitchen in a sanitary manner.
Tour of the Dietary Department with the Food Service Director on 5/8/23 at 10:33 AM identified the following:
1a.
The Unit 2 refrigerator which consisted of milk was noted to have green debris and white drip stains on the bottom shelf.
b.
Multiple ceiling exterior vent plates noted to have a heavy accumulation of grayish white marks.
c.
The ceiling vent grille above the shelf that holds the spices, seasonings and coffee machine was noted to have a heavy accumulation of black and brown sediment.
d.
The flour container labeled with an expiration date of 6/6/23 was noted to have a tannish brown drip stain inside the container.
Interview with the Food Service Director on 5/8/23 at 10:33 AM identified the Unit 2 refrigerator should be cleaned once a week but had not been cleaned in three weeks due to short staffing. Additionally, the ceiling exterior vents should be cleaned monthly by the Dietary staff but had not been cleaned in months.
Observation of the meal service on 5/10/23 at 12:03 PM identified the following:
2a.
The Dietary Director was staffing the tray line and was wearing gloves, removed the lid from the plastic garbage pail with his gloved hand, threw trash away, replaced the lid, continued to place silverware, meal tickets and beverages on the lunch trays without removing the gloves used to remove the lid from the garbage pail, wash his hands or don new gloves.
b.
The Dietary Director wiped his gloved hands on his gray uniform shirt and touched his beard guard then returned to placing silverware, meal tickets and beverages on lunch trays without performing hand hygiene.
c.
Dietary Aid (DA) #1 used her gloved hands to throw trash in the garbage can and immediately changed her gloves without performing hand hygiene in between.
d.
DA #2 removed his gloves, proceeded to wash his hands, and used his clean hands to turn off the faucet (facility policy identified one must turn off the water with a paper towel).
Interview with the Food Service Director on 5/10/23 at 12:12 PM identified that staff are expected to perform hand hygiene and change gloves after completing tasks such as answering phones, eating, drinking.
Facility policy regarding hand hygiene identified that the use of gloves is not a substitute for hand hygiene. Additionally, while performing hand hygiene one must turn off the water with a paper towel.
Subsequent to surveyor inquiry, on 5/10/23 the Dietary Director in- serviced Dietary staff on hand hygiene.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0882
(Tag F0882)
Could have caused harm · This affected multiple residents
Based on review of facility documentation and interviews the facility failed to designate a specific individual (with the required training and qualification) to oversee the infection control program ...
Read full inspector narrative →
Based on review of facility documentation and interviews the facility failed to designate a specific individual (with the required training and qualification) to oversee the infection control program between 1/2023 through 5/2023, (5 months). The findings include:
Interview with LPN #1 on 5/11/23 at 12:18 PM identified she has been employed by the facility since 5/8/23 as the Infection Preventionist (IP). LPN #1 indicated she is in the process of going through the infection prevention and control program training to obtain the IP certificate. LPN #1 indicated the DNS and the ADNS are overseeing her at this time.
Interview with the DNS on 5/11/23 at 12:40 PM identified she has been employed by the facility since 4/11/23. The DNS indicated the facility has just hired LPN #1 on 5/8/23 as the Infection Preventionist. The DNS indicated that she was aware that the facility did not have a dedicated IP and indicated that the administrative staff, including herself, were all new to the facility and that there have been many changes in management over the past year. The DNS indicated there was an RN in the position, but that RN became the Acting DNS until I started, and she has not been at the facility since 4/2023.
Interview with the Administrator on 5/11/23 at 1:00 PM identified the facility just hired an Infection Preventionist who started on 5/8/23. The Administrator indicated he was aware that RN #4 was in the position of the Acting DNS from 2/2023 through 4/2023 which left the facility without an Infection Preventionist.
MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0730
(Tag F0730)
Minor procedural issue · This affected multiple residents
Based on review of facility documentation, facility policy, and interviews for 2 nurse aides, the facility failed to complete annual performance evaluations. The findings include:
Review of the perso...
Read full inspector narrative →
Based on review of facility documentation, facility policy, and interviews for 2 nurse aides, the facility failed to complete annual performance evaluations. The findings include:
Review of the personnel files of NA #4 and NA #5 failed to reflect that yearly (annual) performance evaluation reviews were completed.
Interview with Human Resources Person #1 (HRP #1) on 5/17/23 at 12:50 PM identified he has been employed by the facility since April 2022. HRP #1 indicated when employee evaluations were due, he provides a list to the DNS and it is his/her responsibility to compete the performance evaluation. HRP #1 indicated as he receives a completed evaluation, he will file the form in the employee's file. HRP #1 indicated there have been some changes in the DNS position.
Interview with the DNS on 5/17/23 at 2:30 PM identified she has been employed by the facility since 4/11/23. The DNS indicated she was not aware of the issue, but she does have a pile of employee evaluations to complete. The DNS indicated that the administrative staff, including herself, were all new to the facility and that there have been many changes in management over the year. The DNS indicated employee yearly evaluations would be completed moving forward in a timely manner.
Interview with the Administrator on 5/17/23 at 1:35 PM identified he was not aware of the issue. The Administrator indicated that there has been a turnover in staffing. The Administrator indicated that the DNS is new to the facility. The Administrator indicated going forward the employee evaluations will be completed in a timely manner.
Review of the performance appraisal policy directed managers will meet with their regular full-time, regular part-time, and regular casual employees at least annually to conduct a performance appraisal or have a performance based conversation.
MINOR
(B)
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected multiple residents
Based on observation and staff interview, the facility failed to ensure nurse staffing information was current and posted in an area visible to residents/visitors from the inside of the building. The ...
Read full inspector narrative →
Based on observation and staff interview, the facility failed to ensure nurse staffing information was current and posted in an area visible to residents/visitors from the inside of the building. The findings include:
On 5/11/23 at 10:50 AM observation with the DNS of the nurse staffing information noted the posting to be taped to the window of the outside door, visible only to incoming personnel entering the facility and was dated for 4/7/23.
Additionally, the nurse staffing information was also posted on the wall in a glass case in the lobby, but was dated for 4/18/23.
Interview with the DNS on 5/11/23 at that time identified she thought the 11:00 PM to 7:00 AM Nursing Supervisor was responsible for calculating and posting the nursing hours, but was unsure because she was only in the role of DNS for 3 weeks.
MINOR
(B)
Minor Issue - procedural, no safety impact
Medical Records
(Tag F0842)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #8) revie...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #8) reviewed for behaviors, the facility failed to ensure that the clinical record reflected complete and accurate documentation related to continuous 1:1 observation and for 1 resident (Resident #114) reviewed for showers, the facility failed to ensure documentation was completed when the Nurse Aid provided Resident #114 a shower. The findings include:
1.
Resident #8 was admitted to the facility on [DATE] with diagnoses that included delusional disorder, vascular dementia and cardiomyopathy.
A physician's order dated 6/8/22 that directed Resident #8 was to remain on 1:1 observation every shift.
The annual MDS dated [DATE] identified Resident #8 had moderately impaired cognition, was always continent of bowel and bladder and required staff supervision with bed mobility, transfers and toilet use.
The care plan dated 3/6/23 identified Resident #8 had a tendency to exhibit sexually inappropriate behaviors related to delusional disorder, dementia with behavioral disturbance, and psychotic disorder with hallucinations. Interventions included for Resident #8 to remain on 1:1 observation until cleared by psychiatric services.
Observation on 5/11/23 at 11:29AM identified NA #1, who was assigned to 1:1 observation of Resident #8 for the 7:00 AM - 3:00 PM shift was completing the paper continuous 1:1 supervision form.
Interview with the DNS on 5/17/23 at 12:18 PM including a review of the paper continuous 1:1 supervision form for Resident #8 identified multiple dates and times for the months of 3/23, 4/23 and 5/1/23 - 5/16/23 with no documentation that 1:1 continuous monitoring had been completed. The DNS identified that there was an issue with the facility staff not filing out the forms completely and she was working on educating the facility staff to ensure that the forms were completed, and it was a work in progress. The DNS failed to provide any documentation related to in-services completed with nursing staff related to complete and accurate documentation of the medical record or charting related to continuous 1:1 supervision forms.
Review of the policy on continuous 1:1 supervision directed that designated facility staff would document resident activities, behaviors and locations every 30 minutes on the continuous 1:1 supervision flowsheet. The policy further identified that the flowsheet would be used to develop resident specific care plans including interventions to minimize risks, de-escalation techniques and ways to pre-empt behaviors. The policy further identified that a licensed nurse would review the flow sheet a minimum of once a shift.
The policy on charting and documentation in the clinical record directed that documentation should be concise, accurate, complete, factual and objective.
2. Resident #114's diagnoses included Parkinson's with Lewy bodies, schizoaffective, anxiety, panic disorder, and cognitive communication deficits.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #114 was cognitively intact, required supervision with dressing, personal hygiene and required physical help limited to transfer only for showers.
The Resident Care Plan (RCP) dated 4/12/23 identified Resident #114 was to engage in daily routines that are meaningful to his/her preferences. Interventions included providing Resident #114 the choice between tub bath, shower, bed bath or sponge bath.
The nurse's note dated 3/12/23 to 5/15/23 failed to identify and document any refusals of care from Resident #114.
Interview with Resident #114 on 5/11/23 at 10:40 AM indicated that he/she was not being showered on a weekly basis.
Activities of daily living (ADLs)/task documentation for the weekly shower log dated 3/1/23 to 5/15/23 failed to indicate Resident #114 was showered on a weekly basis, as requested or any resident refusals. From 3/1/23 to 3/11/23 documentation reflected Resident #114 did not receive showers (for a 2-week period). From 3/19/23 to 4/1/23 documentation reflected Resident #114 did not receive showers (for a 2-week period). From 4/16/23 to 4/22/23 documentation reflected Resident #114 did not receive showers (for a 1-week period). From 5/7/23 to 5/14/23 documentation reflected Resident #114 did not receive showers (for a 1-week period).
On 5/17/23 at 10:10 AM, interview, clinical record review, and facility documentation review with the Nurse Aide (NA #2) that was assigned to Resident #114 failed to provide documentation that Resident #114 received weekly showers consistently. Additionally, NA #2 identified that although she provides Resident #114 with showers weekly and even more frequently (whenever Resident #114 requested such as after a severe incontinent episode, etc), she does not always document it in the NA charting.
Interview with the DNS on 5/17/23 at 1:00 PM indicated NA #2 failed to document showers given to R #114 or refusal of care as per facility policy.
Facility policy regarding Nursing Documentation identified the expectation that documentation of nursing care is recorded in the medical record and is reflective of the care provided by nursing staff. Additionally, the Nursing Documentation policy identified timely entry of documentation must occur as soon as possible after the provision of care and in conformance with time frames for completion as outlined by other policies and procedures.
Facility policy regarding Activities of Daily Living (ADLs) identified the expectation that ADL care provided is documented every shift by the nursing assistant.