WILLOWBROOKE COURT AT COKESBURY VILLAGE
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Willowbrooke Court at Cokesbury Village in Hockessin, Delaware, has earned an excellent Trust Grade of A, indicating it is highly recommended compared to other facilities. Ranked #11 out of 43 in Delaware, it falls in the top half of state nursing homes, and #6 out of 25 in New Castle County, meaning only five local options are better. The facility is improving, with issues decreasing from four in 2023 to three in 2024. Staffing is a strong point, boasting a perfect 5/5 rating and 0% turnover, which is well below the state average, indicating that staff are experienced and familiar with residents. On the downside, there have been some concerns, such as food safety violations; for instance, moldy strawberries were found in the refrigerator, and unlabeled food items were improperly stored. Additionally, the facility failed to properly implement infection control measures for residents with specific medical needs. However, there have been no fines reported, and RN coverage is above average, which is a positive aspect for resident care. Overall, while there are areas for improvement, the strengths of this facility make it a solid choice for families considering nursing home options.
- Trust Score
- A
- In Delaware
- #11/43
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- Turnover data not reported for this facility.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Delaware facilities.
- Skilled Nurses ✓ Good
- Each resident gets 95 minutes of Registered Nurse (RN) attention daily — more than 97% of Delaware nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ○ Average
- 7 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 7 deficiencies on record
Sept 2024
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
Based on record review and interview, it was determined that for one (R1) out of two residents reviewed for medications, the facility failed to ensure that the admission pharmacy review of medications...
Read full inspector narrative →
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on record review and interview, it was determined that for two (R1and R109) out of three residents reviewed for infection control, the facility failed to establish and maintain an infection cont...
Read full inspector narrative →
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview, and review of other facility documentation it was determined that the facility failed to store, prepare, distribute and serve food in accordance with professional stan...
Read full inspector narrative →
Oct 2023
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0635
(Tag F0635)
Could have caused harm · This affected 1 resident
Based on record review, observation, and interviews, it was determined that for one (R4) out of one resident reviewed for dialysis, the facility failed to ensure that R4's admission physician's orders...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
Based on record review and interview, it was determined that for one (R307) out of three (3) residents sampled for the use of Unnecessary Medications, the facility failed to ensure that R307 received ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
Based on record review and interview, it was determined that for one (R4) out of three residents reviewed for Unnecessary Medications, the facility failed to ensure that R4's medical record met with a...
Read full inspector narrative →
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation and interview, it was determined that the facility failed to ensure that food was stored and prepared in a sanitary manner. Findings include:
The initial kitchen tour on 9/28/23 f...
Read full inspector narrative →
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Delaware.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Delaware facilities.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Willowbrooke Court At Cokesbury Village's CMS Rating?
CMS assigns WILLOWBROOKE COURT AT COKESBURY VILLAGE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Delaware, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Willowbrooke Court At Cokesbury Village Staffed?
CMS rates WILLOWBROOKE COURT AT COKESBURY VILLAGE's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes.
What Have Inspectors Found at Willowbrooke Court At Cokesbury Village?
State health inspectors documented 7 deficiencies at WILLOWBROOKE COURT AT COKESBURY VILLAGE during 2023 to 2024. These included: 7 with potential for harm.
Who Owns and Operates Willowbrooke Court At Cokesbury Village?
WILLOWBROOKE COURT AT COKESBURY VILLAGE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by ACTS RETIREMENT-LIFE COMMUNITIES, a chain that manages multiple nursing homes. With 10 certified beds and approximately 3 residents (about 30% occupancy), it is a smaller facility located in HOCKESSIN, Delaware.
How Does Willowbrooke Court At Cokesbury Village Compare to Other Delaware Nursing Homes?
Compared to the 100 nursing homes in Delaware, WILLOWBROOKE COURT AT COKESBURY VILLAGE's overall rating (5 stars) is above the state average of 3.3 and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Willowbrooke Court At Cokesbury Village?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Willowbrooke Court At Cokesbury Village Safe?
Based on CMS inspection data, WILLOWBROOKE COURT AT COKESBURY VILLAGE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Delaware. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Willowbrooke Court At Cokesbury Village Stick Around?
WILLOWBROOKE COURT AT COKESBURY VILLAGE has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.
Was Willowbrooke Court At Cokesbury Village Ever Fined?
WILLOWBROOKE COURT AT COKESBURY VILLAGE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Willowbrooke Court At Cokesbury Village on Any Federal Watch List?
WILLOWBROOKE COURT AT COKESBURY VILLAGE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.