INSPIRE REHABILITATION AND HEALTH CENTER LLC

2131 O STREET NW, WASHINGTON, DC 20037 (202) 785-2577
For profit - Limited Liability company 180 Beds Independent Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
41/100
#9 of 17 in DC
Last Inspection: November 2023

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Inspire Rehabilitation and Health Center LLC has a Trust Grade of D, indicating below-average performance with some concerns regarding care quality. It ranks #9 out of 17 nursing homes in the District of Columbia, placing it in the bottom half of facilities in the area. Although the facility is showing an improving trend, with issues decreasing from 31 in 2022 to 24 in 2023, it still has significant deficiencies. Staffing is a relative strength, earning a 4 out of 5 stars, but the turnover rate of 37% is average when compared to the district. However, there have been serious incidents, including a critical lack of supervision that allowed a resident to exit through an unsecured gate, and a failure to prevent severe pressure ulcers in another resident, highlighting the need for improvement in care practices.

Trust Score
D
41/100
In District of Columbia
#9/17
Bottom 48%
Safety Record
High Risk
Review needed
Inspections
Getting Better
31 → 24 violations
Staff Stability
○ Average
37% turnover. Near District of Columbia's 48% average. Typical for the industry.
Penalties
○ Average
$11,921 in fines. Higher than 71% of District of Columbia facilities. Some compliance issues.
Skilled Nurses
✓ Good
Each resident gets 50 minutes of Registered Nurse (RN) attention daily — more than average for District of Columbia. RNs are trained to catch health problems early.
Violations
⚠ Watch
63 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★☆☆
3.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★★
5.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2022: 31 issues
2023: 24 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (37%)

    11 points below District of Columbia average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

3-Star Overall Rating

Near District of Columbia average (3.2)

Meets federal standards, typical of most facilities

Staff Turnover: 37%

Near District of Columbia avg (46%)

Typical for the industry

Federal Fines: $11,921

Below median ($33,413)

Minor penalties assessed

The Ugly 63 deficiencies on record

1 life-threatening 1 actual harm
Dec 2023 4 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews, for one (1) of five (5) sampled residents, the facility's staff failed to inform a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews, for one (1) of five (5) sampled residents, the facility's staff failed to inform a resident's physician about a difficulty with getting a medication for resident. (Resident #1) The findings included: Resident #1 was admitted to the facility on [DATE]. The resident had a history of multiple diagnoses including Hepatic Encephalopathy, Carvernous Hemangioma Liver Status Post Resection, Chronic Hepatic Failure, Cirrhosis of Liver, and Ascites. A physician order dated 09/06/23 at 7:44 AM instructed, Xifaxan (Rifaximin) Oral Tablet 550 milligrams. Give 1 tablet by mouth two times a day for Hepatic Encephalopathy. According to a review of progress notes from 09/06/23 to 11/30/23, there was no documented evidence that the facility's staff informed Resident #1's physician that her insurance would not cover the cost of Rifaximin. In addition, payment approval was required before delivery. A State Survey Agency's Complaint Intake Form DC~12435 dated 11/17/23 at 5:06 PM documented the following concern but not limited to: I was informed by attending doctors at [hospital's name] of concerns for possible medication mismanagement. During a telephone interview on 11/30/23 starting at 9:30 AM, the complainant stated that Employee #6 (LPN) informed him that the pharmacy was not delivering the medicine (Rifaximin) due to its high price. During a face-to-face interview on 12/01/23 at approximately 11:00 AM, Employee #6 (LPN) stated that he contacted the pharmacy once to inquire why they had not delivered Resident #1's Rifaximin. He was informed by the pharmacy that the medication required authorization from the Director of Nursing since it was expensive and was not covered by his insurance. The employee said that he informed the DON about the situation, and she approved the facility's payment for the medication. During a face-to-face on 12/01/23 starting at 11:44 AM, Resident #1's physician stated that Rifaximin was an extremely expensive medication. According to nursing staff, the resident's insurance covered the medication. During a telephone interview on 12/04/23 at approximately 12:30 PM, the pharmacist stated that the medication Rifaximin needed approval for delivery because it was not covered by the resident's insurance. He said that they notified the facility two (2) times that they needed approval for delivery. During a face-to-face interview on 12/04/23 at approximately 2:00 PM, Employee #2 (DON) stated that she did not see any evidence in the record that staff informed the physician that the resident's insurance did not cover Rifaximin. Additionally, she said she remembered nursing staff talking with the physician about the medication because he said there was no alternative. Please cross refrence: 483.25 Quality of Care. F684
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interviews, for one (1) of five (5) sampled residents, the facility failed to ensu...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interviews, for one (1) of five (5) sampled residents, the facility failed to ensure a resident was free from Neglect. As evidenced by staff not administering Rifaximin and Lactulose as prescribed. (Resident #1) The findings included: Resident #1 was admitted to the facility on [DATE]. The resident had a history of multiple diagnoses including Hepatic Encephalopathy, Carvernous Hemangioma Liver Status Post Resection, Chronic Hepatic Failure, Cirrhosis of Liver, and Ascites. 1a.The facility's staff failed to administer Resident #1's Rifaximin as ordered. Record Review A physician order dated 09/06/23 at 7:44 AM instructed, Xifaxan (Rifaximin) Oral Tablet 550 milligrams. Give 1 tablet by mouth two times a day for Hepatic Encephalopathy. A physician order dated 09/12/23 at 10:30 PM instructed, Rifaximin (Xifaxan) Oral Tablet 550 milligrams. Give 1 tablet by mouth two times a day related to Hepatic Encephalopathy. A review of a pharmacy document titled; Delivery Manifest revealed that the facility's nursing staff signed their names indicating that they received 62 tablets of Rifaximin 550 milligrams tablets from pharmacy as follows: 09/06/23 - 30 tablets 09/13/23 - 6 tablets 10/06/23 - 10 tablets 10/14/23 - 10 tablets 10/21/23 - 6 tablets However, according to Resident#1's Medication Administration Record from 09/06/23 to 10/30/23, nurses signed their initials indicating 95 tablets of Rifaximin 550 milligrams were administered (33 more tablets than pharmacy delivered). Additionally, Resident #1 was hospitalized from [DATE] to 09/12/23, and 10/30/23. During those hospitalizations, nurses did not initial that Rifaximin 550 milligrams had been administered. A State Survey Agency's Complaint Intake Form DC~12435 dated 11/17/23 at 5:06 PM documented the following concern but not limited to: I was informed by attending doctors at [hospital's name] of concerns for possible medication mismanagement. This report comes after the resident contacted me the morning of Oct. 30, 2023 (approx. 8:30am), reporting that they felt ill and needed to be sent to the ER. When communicating this concern to Inspire staff, I was told the resident was well after eating breakfast. When reporting to the facility, I was told an elevated blood pressure stabilized after the resident ate breakfast and was sleeping at the time of my arrival. This was approximately 2pm on the same date. I was then contacted by the [nurse manager, name] at 7:14pm, reporting that the resident was unresponsive and was being sent to a local ER. This suggests the resident's concerns and request for help were ignored. [Hospital's name] doctors were able to assess that the resident was likely not receiving vital medications to manage liver functioning and toxic buildup (ammonia). It should be noted that the resident returned from the hospital on [DATE]. A physician order dated 11/09/23 at 6:27 PM instructed, Xifaxan Oral Tablet 550 milligrams (Rifaximin) give 1 tablet by mouth two times a day for hepatic encephalopathy. According to a pharmacy document titled; Delivery Manifest, the facility's nursing staff signed their names indicating that they received 20 tablets of Rifaximin (Xifaxan) 550 milligrams tablets as follows: 11/09/23 - 6 tablets 11/15/23 - 10 tablets 11/22/23 - 6 tablets 11/29/23 - 2 tablets However, according to Residient#1's Medication Administration Record from 11/09/23 to 11/30/23, nurses signed their initials indicating 28 tablets of Rifaximin 550 milligrams were administered (8 more tablets than pharmacy delivered). An observation of Resident #1's medication at approximately 11:00 AM revealed that the facility did not have Rifaximin 550 milligrams on hand. During the observation, Employee #8 (LPN) said that Resident #1's 9:00 AM Rifaximin dose was not administered because it was not available. She also stated that the medication had been ordered from the pharmacy, and would be delivered later in the day. Please note: On 12/01/23 at approxiamtely 4:00 PM, Rifaximin 550 milligrams - 6 tablets were delivered to the facility. During a telephone interview on 11/30/23, the complainant stated that Employee #6 (LPN) told him the pharmacy did not to deliver the medicine (Rifaximin) due to its high price. During a face-to-face interview on 12/01/23 at approximately 11:00 AM, Employee #6 (LPN) stated that he contacted the pharmacy once to inquire why they had not delivered Resident #1's Rifaximin. The pharmacy informed him that the medication required an authorization from the Director of Nursing since it was expensive, and the resident's insurance company did not cover it. He stated that he made the DON aware of the situation and she called the pharmacy and approved the facility paying for the medication. During a telephone interview on 12/04/23 at approximately 12:30 PM, the Pharmacist stated that the medication Rifaximin needed approval for delivery, and they notified the facility two times. He said that they delivered a total of 82 tablets of Rifaximin from 09/06/23 to 11/29/23. The pharmacist said it was possible that the pharmacy delivered less or more Rifaximin tablets, but the facility's staff did not alert them to any discrepancies. In addition, the pharmacist stated that they were delivering a stat dose of Rifaximin 6 tablets to the facility later that day (12/04/23). During a face-to-face interview on 12/04/23 at approximately 2:00 PM, Employee #2 stated that she had called the pharmacy and approved for the facility to pay for Resident #1's Rifaximin. She could not recall the dates she called the pharmacy. Furthermore, the employee was unaware that the pharmacy was not delivering 30-day supplies of Rifaximin. Employee #2 then said she could not explain why nursing staff would sign the Medication Administration Record indicating more Rifaximin was administered than what was delivered by the pharmacy. The employee further stated that nursing staff should not sign that they administered medications they did not administer. Additionally, she would investigate what happened with Resident #1's Rifaximin. 1b. The facility's staff failed to administer Resident #1's Lactulose as ordered. A physician order dated 11/08/23 at 6:50 PM instructed, Lactulose Oral Solution 10 grams/milliliters give 30 milliliters by mouth every 6 hours related to Hepatic Encephalopathy. A review of a pharmacy document titled; Delivery Manifest revealed that the facility's staff signed their names indicating that they received three bottles of Lactulose which equaled a total 1892 milliliters on three different occasions from 9/06/23 to 10/21/23. A review of Resident #1's Medication Administration Record revealed that from 11/09/23 to 11/30/23 showed that nurses signed their initials indicating they administered a total 1890 milliliters (which would have left 2ml remaining in the bottle) of Lactulose from 11/09/23 to 11/30/23. According to a pharmacy document titled; Delivery Manifest, the facility's nursing staff signed their names indicating that they received Lactulose (3 bottles =1892 milliliters) as follows: 11/09/23 - 1 bottle (473 milliliters) 11/15/23 - 1 bottle (473 milliliters) 11/22/23 - 1 bottle (946 milliliters) Residient#1's Medication Administration Record, revealed nurses signed their initials indicating 1890 milliliters of Lactulose were administered which would leave 2 milliliters on hand. However, during an observation of Resident #1's medications on 12/01/23, revealed a bottle of Lactulose bottle which was 3/4's full (contained approximately 500 milliliters of medication) was discovered. The DON was present at the time of the observation. It should be noted that Resident #1 was hospitalized from [DATE] to 11/08/23. During the hospitalization, nurses did not initial that Lactulose had been administered. During a telephone interview on 12/04/23 at approximately 12:30 PM, the Pharmacist stated that they delivered three bottles of Lactulose (1892 milliliters) from 11/09/23 to 11/22/23. [NAME] a face-to-face interview on 12/01/23 at approximately 2:00 PM, Employee #2 said that the resident went to the hospital a couple of time and perhaps that was why the resident had more Lactulose on hand. In addition, the employee said she would investigate what happened with Resident #1's Lactulose.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and staff interviews, for two (2) of five (5) sampled residents, the facility's staff faile...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and staff interviews, for two (2) of five (5) sampled residents, the facility's staff failed to ensure: Resident #1 was administered medications (Rifaximin and Lactulose) as prescribed; and Resident #2's care plan was followed to provide proper body alignment at all times.Consequently, on 11/30/23, the resident nearly fell off his wheelchair. (Residents #1 and #2) The findings included: Resident #1 was admitted to the facility on [DATE]. The resident had a history of multiple diagnoses including Hepatic Encephalopathy, Carvernous Hemangioma Liver Status Post Resection, Chronic Hepatic Failure, Cirrhosis of Liver, and Ascites. 1a.The facility's staff failed to administer Resident #1's Rifaximin as ordered. A physician order dated 09/06/23 at 7:44 AM instructed, Xifaxan (Rifaximin) Oral Tablet 550 milligrams. Give 1 tablet by mouth two times a day for Hepatic Encephalopathy. A physician order dated 09/12/23 at 10:30 PM instructed, Rifaximin (Xifaxan) Oral Tablet 550 milligrams. Give 1 tablet by mouth two times a day related to Hepatic Encephalopathy. A review of a pharmacy document titled; Delivery Manifest revealed that the facility's nursing staff signed their names indicating that they received 62 tablets of Rifaximin 550 milligrams tablets from pharmacy as follows: 09/06/23 - 30 tablets 09/13/23 - 6 tablets 10/06/23 - 10 tablets 10/14/23 - 10 tablets 10/21/23 - 6 tablets However, according to Resident#1's Medication Administration Record from 09/06/23 to 10/30/23, nurses signed their initials indicating 95 tablets of Rifaximin 550 milligrams were administered (33 more tablets than pharmacy delivered). Additionally, Resident #1 was hospitalized from [DATE] to 09/12/23, and 10/30/23. During those hospitalizations, nurses did not initial that Rifaximin 550 milligrams had been administered. A State Survey Agency's Complaint Intake Form DC~12435 dated 11/17/23 at 5:06 PM documented the following concern but not limited to: I was informed by attending doctors at [hospital's name] of concerns for possible medication mismanagement. This report comes after the resident contacted me the morning of Oct. 30, 2023 (approx. 8:30am), reporting that they felt ill and needed to be sent to the ER. When communicating this concern to Inspire staff, I was told the resident was well after eating breakfast. When reporting to the facility, I was told an elevated blood pressure stabilized after the resident ate breakfast and was sleeping at the time of my arrival. This was approximately 2pm on the same date. I was then contacted by the [nurse manager, name] at 7:14pm, reporting that the resident was unresponsive and was being sent to a local ER. This suggests the resident's concerns and request for help were ignored. [Hospital's name] doctors were able to assess that the resident was likely not receiving vital medications to manage liver functioning and toxic buildup (ammonia). It should be noted that the resident returned from the hospital on [DATE]. A physician order dated 11/09/23 at 6:27 PM instructed, Xifaxan Oral Tablet 550 milligrams (Rifaximin) give 1 tablet by mouth two times a day for hepatic encephalopathy. According to a pharmacy document titled; Delivery Manifest, the facility's nursing staff signed their names indicating that they received 20 tablets of Rifaximin (Xifaxan) 550 milligrams tablets as follows: 11/09/23 - 6 tablets 11/15/23 - 10 tablets 11/22/23 - 6 tablets 11/29/23 - 2 tablets However, according to Residient#1's Medication Administration Record from 11/09/23 to 11/30/23, nurses signed their initials indicating 28 tablets of Rifaximin 550 milligrams were administered (8 more tablets than pharmacy delivered). An observation of Resident #1's medication at approximately 11:00 AM revealed that the facility did not have Rifaximin 550 milligrams on hand. During the observation, Employee #8 (LPN) said that Resident #1's 9:00 AM Rifaximin dose was not administered because it was not available. She also stated that the medication had been ordered from the pharmacy, and would be delivered later in the day. Please note: On 12/01/23 at approxiamtely 4:00 PM, Rifaximin 550 milligrams - 6 tablets were delivered to the facility. During a telephone interview on 11/30/23 starting at approxiamtely 9:30 AM, the complainant stated that Employee #6 (LPN) told him the pharmacy did not to deliver the medicine (Rifaximin) due to its high price. During a face-to-face interview on 12/01/23 at approximately 11:00 AM, Employee #6 (LPN) stated that he contacted the pharmacy once to inquire why they had not delivered Resident #1's Rifaximin. The pharmacy informed him that the medication required an authorization from the Director of Nursing since it was expensive, and the resident's insurance company did not cover it. He stated that he made the DON aware of the situation and she called the pharmacy and approved the facility paying for the medication. During a telephone interview on 12/04/23 at approximately 12:30 PM, the Pharmacist stated that the medication Rifaximin needed approval for delivery, and they notified the facility two times. He said that they delivered a total of 82 tablets of Rifaximin from 09/06/23 to 11/29/23. The pharmacist said it was possible that the pharmacy delivered less or more Rifaximin tablets, but the facility's staff did not alert them to any discrepancies. In addition, the pharmacist stated that they were delivering a stat dose of Rifaximin 6 tablets to the facility later that day (12/04/23). During a face-to-face interview on 12/04/23 at approximately 2:00 PM, Employee #2 stated that she had called the pharmacy and approved for the facility to pay for Resident #1's Rifaximin. She could not recall the dates she called the pharmacy. Furthermore, the employee was unaware that the pharmacy was not delivering 30-day supplies of Rifaximin. Employee #2 then said she could not explain why nursing staff would sign the Medication Administration Record indicating more Rifaximin was administered than what was delivered by the pharmacy. The employee further stated that nursing staff should not sign that they administered medications they did not administer. Additionally, she would investigate what happened with Resident #1's Rifaximin. 1b. The facility's staff failed to administer Resident #1's Lactulose as ordered. A physician order dated 11/08/23 at 6:50 PM instructed, Lactulose Oral Solution 10 grams/milliliters give 30 milliliters by mouth every 6 hours related to Hepatic Encephalopathy. A review of a pharmacy document titled; Delivery Manifest revealed that the facility's staff signed their names indicating that they received three bottles of Lactulose which equaled a total 1892 milliliters on three different occasions from 9/06/23 to 10/21/23. A review of Resident #1's Medication Administration Record revealed that from 11/09/23 to 11/30/23 showed that nurses signed their initials indicating they administered a total 1890 milliliters (which would have left 2ml remaining in the bottle) of Lactulose from 11/09/23 to 11/30/23. According to a pharmacy document titled; Delivery Manifest, the facility's nursing staff signed their names indicating that they received Lactulose (3 bottles =1892 milliliters) as follows: 11/09/23 - 1 bottle (473 milliliters) 11/15/23 - 1 bottle (473 milliliters) 11/22/23 - 1 bottle (946 milliliters) Residient#1's Medication Administration Record, revealed nurses signed their initials indicating 1890 milliliters of Lactulose were administered which would leave 2 milliliters on hand. However, during an observation of Resident #1's medications on 12/01/23, revealed a bottle of Lactulose bottle which was 3/4's full (contained approximately 500 milliliters of medication) was discovered. The DON was present at the time of the observation. It should be noted that Resident #1 was hospitalized from [DATE] to 11/08/23. During the hospitalization, nurses did not initial that Lactulose had been administered. During a telephone interview on 12/04/23 at approximately 12:30 PM, the Pharmacist stated that they delivered three bottles of Lactulose (1892 milliliters) from 11/09/23 to 11/22/23. During a face-to-face interview on 12/01/23 at approximately 2:00 PM, Employee #2 said that the resident went to the hospital a couple of time and perhaps that was why the resident had more Lactulose on hand. In addition, the employee said she would investigate what happened with Resident #1's Lactulose. 2. The facility's staff failed to follow Resident #2's care plan to ensure that the the resdient maintained proper body alignment all times. Consequently, on 11/30/23, the resident nearly fell off his wheelchair. Resident was re-admitted to the facility on [DATE]. The resident had a history of multiple diagnoses including Right Hemiparesis following Cerebral Infarction and Generalized Muscle Weakness. A fall assessment dated [DATE] at 11:30 PM documented the resident had a fall risk score of 8. The score indicated that the resident had a moderate risk for falls. A 5-Day Minimum Data Set, dated [DATE] documented, the resident had a Brief Interview for Mental Status summary score of 11 indicating the resident mental status was moderately intact. The resident was coded for impaired upper extremity on one side, impaired lower extremity bilaterally, dependent on staff for all activities of daily living, dependent on staff for chair mobility, and using a wheelchair. A care plan dated with an Interdisciplinary Team review dated of 11/17/23 documented the following but not limited to: Focus- [Resident #2] has impaired physical mobility related to Cerebral Vascular Accident, Right Hemiparesis, Neuropathy Pain, Rheumatism/Arthralgia. Intervention: -Assist resident with transfers. -Assist with wheelchair mobility. -Provide proper body alignment at all times. -Provide supportive care, extensive assistance to totally dependent with mobility, transfer, locomotion. -PT/OT assessment and tx (treatment) and prn (as needed). On 11/30/23 at approximately 10:30 AM, Employee #3 was observed pushing Resident #2 in a wheelchair through the building's entrance. Resident #2 could be heard shouting, Oh, Oh, Oh. Upon further observation, the resident was not positioned safely in his wheelchair. The resident's body appeared to be slanted. His right shoulder rested on the wheelchair's right arm rest, his right thigh rested on the seat of the wheelchair, his back was not touching the back rest of the wheelchair, and both of his legs rested on the wheelchair's raised left footrest. As Employee #3 attempted to push the resident's wheelchair over the metal threshold in the lobby, the resident fell forward. To prevent the resident from falling to the ground, Employee #3 grabbed the resident's shirt, and the Receptionist grabbed his legs. The rehab staff also helped reposition the resident in his wheelchair. During a face-to-face interview on 11/30/23 at 11:10 AM, Employee #3 (CNA) stated that he should have repositioned Resident #2 in the wheelchair before attempting to push the wheelchair in the lobby. During a face-to-face interview on 11/30/23 at 11:28 AM, Employee # 5 (Director of Rehabilitation) stated that she observed the resident during the near fall incident. She also said that the resident was not seated safely in his wheelchair. A review of a Situation, Background, Assessment, and Risk dated 11/30/23 at 3:52 PM documented the following but not limited to: Res. [Resident] was returning His appointment with escort on his wheelchair. Res. started sliding off from his wheelchair. The escort with the help of the receptionist repositioned the resident back upright in his wheelchair and wheeled him back to his room. Resident did not sustain any injury from this incident. He unable to describe in detail but when asked if he is okay, said he is okay by nodding yes. Resident head to toe assessment done by Unit Manager and Charge nurse, no new skin issues noted, MD Dr [NAME] made aware, no new orders. Since resident did not hurt his head or get any injury, neuro checks are not needed. Res. referred to PT for re-eval. (evaluate) ability to use wheelchair and potentially working with resident to sit upright in chair.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility's staff failed to ensure a resident's Medication Administration Records...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility's staff failed to ensure a resident's Medication Administration Records contained accurate information for one (1) of five sampled residents. (Resident #1) The findings included: Resident #1 was admitted to the facility on [DATE]. The resident had a history of multiple diagnoses including Hepatic Encephalopathy, Carvernous Hemangioma Liver Status Post Resection, Chronic Hepatic Failure, Cirrhosis of Liver, and Ascites. 1a.The facility's staff failed to ensure Resident #1's Medication Administration Records for September, October, and November of 2023 contained accurate information related to the administration of the medication Rifaximin. A physician order dated 09/06/23 at 7:44 AM instructed, Xifaxan (Rifaximin) Oral Tablet 550 milligrams. Give 1 tablet by mouth two times a day for Hepatic Encephalopathy. A physician order dated 09/12/23 at 10:30 PM instructed, Rifaximin (Xifaxan) Oral Tablet 550 milligrams. Give 1 tablet by mouth two times a day related to Hepatic Encephalopathy. A review of a pharmacy document titled; Delivery Manifest revealed that the facility's nursing staff signed their names indicating that they received 62 tablets of Rifaximin 550 milligrams tablets from pharmacy as follows: 09/06/23 - 30 tablets 09/13/23 - 6 tablets 10/06/23 - 10 tablets 10/14/23 - 10 tablets 10/21/23 - 6 tablets However, according to Resident#1's Medication Administration Record from 09/06/23 to 10/30/23, nurses signed their initials indicating 95 tablets of Rifaximin 550 milligrams were administered (33 more tablets than pharmacy delivered). Additionally, Resident #1 was hospitalized from [DATE] to 09/12/23, and 10/30/23. During those hospitalizations, nurses did not initial that Rifaximin 550 milligrams had been administered. A State Survey Agency's Complaint Intake Form DC~12435 dated 11/17/23 at 5:06 PM documented the following concern but not limited to: I was informed by attending doctors at [hospital's name] of concerns for possible medication mismanagement. This report comes after the resident contacted me the morning of Oct. 30, 2023 (approx. 8:30am), reporting that they felt ill and needed to be sent to the ER. When communicating this concern to Inspire staff, I was told the resident was well after eating breakfast. When reporting to the facility, I was told an elevated blood pressure stabilized after the resident ate breakfast and was sleeping at the time of my arrival. This was approximately 2pm on the same date. I was then contacted by the [nurse manager, name] at 7:14pm, reporting that the resident was unresponsive and was being sent to a local ER. This suggests the resident's concerns and request for help were ignored. [Hospital's name] doctors were able to assess that the resident was likely not receiving vital medications to manage liver functioning and toxic buildup (ammonia). It should be noted that the resident returned from the hospital on [DATE]. A physician order dated 11/09/23 at 6:27 PM instructed, Xifaxan Oral Tablet 550 milligrams (Rifaximin) give 1 tablet by mouth two times a day for hepatic encephalopathy. According to a pharmacy document titled; Delivery Manifest, the facility's nursing staff signed their names indicating that they received 20 tablets of Rifaximin (Xifaxan) 550 milligrams tablets as follows: 11/09/23 - 6 tablets 11/15/23 - 10 tablets 11/22/23 - 6 tablets 11/29/23 - 2 tablets However, according to Residient#1's Medication Administration Record from 11/09/23 to 11/30/23, nurses signed their initials indicating 28 tablets of Rifaximin 550 milligrams were administered (8 more tablets than pharmacy delivered). During a face-to-face interview on 12/01/23 at approximately 2:00 PM, Employee #2 said she could not explain why nursing staff would sign the Medication Administration Record indicating more Rifaximin was administered than what was delivered by the pharmacy. The employee further stated that nursing staff should not sign that they administered medications they did not administer. Additionally, she would investigate what happened with Resident #1's Rifaximin. 1b. The facility's staff failed to administer Resident #1's Lactulose as ordered. A physician order dated 11/08/23 at 6:50 PM instructed, Lactulose Oral Solution 10 grams/milliliters give 30 milliliters by mouth every 6 hours related to Hepatic Encephalopathy. A review of a pharmacy document titled; Delivery Manifest revealed that the facility's staff signed their names indicating that they received three bottles of Lactulose which equaled a total 1892 milliliters on three different occasions from 9/06/23 to 10/21/23. A review of Resident #1's Medication Administration Record revealed that from 11/09/23 to 11/30/23 showed that nurses signed their initials indicating they administered a total 1890 milliliters (which would have left 2ml remaining in the bottle) of Lactulose from 11/09/23 to 11/30/23. According to a pharmacy document titled; Delivery Manifest, the facility's nursing staff signed their names indicating that they received Lactulose (3 bottles =1892 milliliters) as follows: 11/09/23 - 1 bottle (473 milliliters) 11/15/23 - 1 bottle (473 milliliters) 11/22/23 - 1 bottle (946 milliliters) Residient#1's Medication Administration Record, revealed nurses signed their initials indicating 1890 milliliters of Lactulose were administered which would leave 2 milliliters on hand. However, during an observation of Resident #1's medications on 12/01/23, revealed a bottle of Lactulose bottle which was 3/4's full (contained approximately 500 milliliters of medication) was discovered. The DON was present at the time of the observation. It should be noted that Resident #1 was hospitalized from [DATE] to 11/08/23. During the hospitalization, nurses did not initial that Lactulose had been administered. During a telephone interview on 12/04/23 at approximately 12:30 PM, the Pharmacist stated that they delivered three bottles of Lactulose (1892 milliliters) from 11/09/23 to 11/22/23. During a face-to-face interview on 12/01/23 starting at approximately 2:00 PM, Employee #2 (DON) said she could not explain the discrepancy in Resident #1's Medication Administration Record regarding the amount of Lactulose signed as administered versus the amount of Lactulose on hand (12/01/23). She mentioned that the resident had been to the hospital a few times and perhaps that was why she had more Lactulose on hand. In addition, she said she would investigate what happened to Resident #1's Lactulose. Please cross reference 483.23 Quality of Care. F684
Nov 2023 15 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

Based on observations, record review and staff interviews, for two (2) of 47 sampled residents, facility staff failed to provide a clean, homelike environment. Residents' #132 and #113. The findings i...

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Based on observations, record review and staff interviews, for two (2) of 47 sampled residents, facility staff failed to provide a clean, homelike environment. Residents' #132 and #113. The findings included: 1. A Complaint, DC~12341, received by the State Agency on 10/04/23 from Resident #132's representative documented that: - Residents are in unsanitary living conditions - The facility failed to provide daily clean and safe living environment During an observation of Resident #1332's room, 515 bed A, on 10/30/23 at 10:50 AM, the air conditioning/heating unit was noted with thick layers of gray dust-like material. The resident's over-bed table was sticky to the touch, wet, and had with dark colored stains. During a face-to-face interview on 10/30/23 at 10:55 AM, Employee #6 (Director of Housekeeping and Laundry) acknowledged the findings, stated that cleaning the resident overhead tables and the grills of the air conditioning/heating unit is part of the housekeeping duties and would get someone from housekeeping to come to Resident #132's room. 2. A Complaint DC~12130 received by the State Agency on 07/26/23 from Resident #113's representative documented that: - The facility is unclean - I have to ask for the floor to be mopped During an observation on 10/30/23 at 11:28 AM of Resident #113's room, 510, upon entering the room, two large areas of chipping paint and a large whole were noted on the right wall. During a face-to-face interview on 10/30/23 at 12:01 PM Employee #12 (Director of Maintenance) acknowledged the findings and stated, Our maintenance guy made written note of this on Thursday (10/26/23) during his daily rounds but it was never entered into the electronic system as a request for me to see. We'll take care of it now. Cross Reference 22B DCMR Sec. 3256.1
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. The facility staff failed to implement its policy to investigate Resident #331's allegation of a report of a verbal altercati...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. The facility staff failed to implement its policy to investigate Resident #331's allegation of a report of a verbal altercation with another resident. Resident #331 was admitted to the facility 01/05/23, with multiple diagnoses including Cirrhosis of the Liver, Muscle Weakness and Cognitive Communication Deficit. A review of a complaint intake #DC00011545 submitted to the State Agency on 01/23/23 documented .There are several concerns: 1/20/2023 -5:30 AM [Resident #331] falls on her back in the bathroom. I contact the front desk ask them to get her checked out nothing was done. No call to family and no doctor checked her out. I picked her up at 7:30 that evening and took her to [Hospital Name] where she was admitted .In summary the place is not clean, staff not attentive, not a safe environment. My sister falls and nothing happens, no calls, no doctors nothing. DC really needs to do an inspection . A review of Resident #331's medical record revealed the following: [Social Work Progress Note] 01/09/23 at 11:19 AM, documents .Writer received a call from residents sister .because resident call her & (and) shared that she had some type of verbal altercation with another resident . [Nursing Progress Note] 01/09/23 1:57 PM, documents : In-House transfer from room [ROOM NUMBER]D to room [ROOM NUMBER]A for comfort and socialization. Resident in stable condition. Family informed of the transfer. Skilled services in progress and well tolerated . [Physician Orders] 01/09/23 .In-House transfer from room [ROOM NUMBER]D to room [ROOM NUMBER]A for comfort and socialization . Resident #331's medical record lacked documented evidence that the facility conducted an investigation of the allegation of a resident-to-resident altercation that was documented in the social work progress note. During a face-to-face interview conducted on 11/09/23 at 2:40 PM, Employee #2 (Director of Nursing) stated that the administration was not informed of the allegation of a resident-to-resident altercation by the social worker and that this is one of the reasons why the social worker was terminated. 5A. The facility staff failed to implement its policy to investigate an allegation of abuse concerning Resident #332. Resident #332 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Diabetes Mellitus Type 2 with Diabetic Chronic Kidney Disease, Dysphagia, Oropharyngeal Phase, and Vascular Dementia A review of a Facility Reported Incident #DC00011144 submitted to the State Agency on 11/02/22 revealed the following: .Resident was transferred hospital on [DATE] due to chronic UTI that advanced to E-coli, causing confusion, bizarre behavior and cognitive decline. Report received by admission department that resident [Resident #332] was observed bruising and scratching at the ED (Emergency Department). Also the daughter [Daughters Name] stated that resident missing clothing. Resident admitted [Hospital Name] at this time .On 10/27/2022, resident called the admission Director with the following concerns, Accused tall dark brown skin CNA (Certified Nurse Aide) of hitting her mother twice . A review of Resident #332's medical record revealed the following: A review of an admission Minimum Data Set (MDS) assessment dated [DATE], revealed that the facility staff coded the resident as having a Brief Interview for Mental status Score of 01 indicating severe cognitive impairment. [Speech Therapy Treatment Encounter Notes] 10/10/22 at 10:21 AM, documents .Of note, pt (patient) daughter phone slipped out of hand and hit pt (patient) on top right forehead, RN (registered nurse) [Employee #9] made aware . The medical record lacked documented evidence of an investigation into the incident described in the Speech Therapy Treatment Encounter Note. During a face-to-face interview conducted on 11/13/23 at 3:38 PM, Employee #2 (Director of Nursing) stated that the facility does not have an investigation into this incident. During a face-to-face interview conducted on 11/14/23 at 12:57 PM, Employee #9 (Licensed Practical Nurse) stated I don't remember that kind of report to me. During a telephone interview conducted on 11/14/23 at 1:20 PM, Employee #7 (Nurse Practitioner) stated that no allegation of abuse was reported to them. 5B. The facility staff failed to implement its policy to investigate an unusual occurrence concerning resident #332. Resident #332 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Diabetes Mellitus Type 2 with Diabetic Chronic Kidney Disease, Dysphagia, Oropharyngeal Phase, and Vascular Dementia. A review of Resident #332's medical record revealed the following: A review of an admission Minimum Data Set (MDS) assessment dated [DATE], revealed that the facility staff coded the resident as having a Brief Interview for Mental Status (BIMS) summary score of 01 indicating severe cognitive impairment. [Nursing Progress Note] 10/12/22 at 2:18 PM, documents, .At exactly 1:58 pm, while the Writer was making rounds, She observed the R/P (Resident Representative) .with some pills on her left hand trying to force the one on her right hand into the mouth of the Resident. Writer asked [Individuals Name] what she was trying to do and she replied I'm trying to give my mom supplements, She is what I do even when she was in the hospital. On the food tray behind [Individual Name] were (1)a cigarette Lighter, (2) Prepared Syringe with coffee color substance [Individual name] claimed that to be her CBD-Cannabis Oil (3)a container with different colors of pills and (4)a cup of orange liquid. She Claimed all these to be Supplements The Writer told her that it is not the policy of the facility and educated [Individual name] to notify or consult with the clinical team and Md (sp) (MD-Medical Doctor) before given loved ones any pill or medication of any type from home. Writer brought notified the Administrator and DON (Director of Nursing). Both accompanied the Writer to the Resident's room, the Administrator re-enforced the same education provided by the writer. [Individual name] verbalized I understand what y'all are saying and will go by the policies of the facility for the good of my mother, however I will like to get the list of my Mother's Medications. The Extension to the medical Records Dept(Department) was provided for her. The medical record lacked documented evidence that the facility staff investigated the unusual occurrence that was documented on 10/12/22 in the nursing progress note. During a face-to-face interview conducted on 11/13/23 at 3:38 PM, Employee #2 (Director of Nursing) stated that the facility does not have an investigation into this incident. Based on record review and staff interview the facility's staff failed to follow it's Abuse Policy by not thoroughly investigating: an allegation of staff-to-resident sexual abuse (inappropriate touch), an allegation of staff-to-resident verbal abuse,a fall incident, an allegation of a verbal altercation between residents and an unusual occurance for five (5) of 47 sampled residents. (Residents #228, #229, #230, #331, and #332). A review of a policy titled, Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigation with a revision dated of 06/23 instructed, All allegations are thoroughly investigated. 1.The facility's staff failed to thoroughly investigate Resident #228 allegation of staff-to-resident sexual abuse (inappropriate touch). Resident #228 was admitted to the facility on [DATE] with multiple diagnoses including Hemiplegia, Morbid Obesity, and Muscle Weakness. The staff assignment for the night shift on 01/29/23 revealed five (5) employees worked that shift. According to the facility's investigation packet, two (2) of the five (5) employees (the assigned nurse and assigned CNA) provided statements. There was no documented evidence that the facility interviewed the three other employees who may have had knowledge of the incident. A review of an admission Minimum Data Set, dated [DATE] revealed the resident had a Brief Interview of Mental Status summary score of 10 indicating the resident cognitive function was moderately impaired. The resident was code for requiring extensive assistance for staff for toilet use and being frequently incontinent of urine and bowel. A nursing note dated 01/30/23 at 4:41 PM documented, Around 2:45 pm, unit manager received a call from [resident's daughter name] alleging that she got a phone call from her father saying he was inappropriately touched by [Employee #4, CNA] over the night Investigation started immediately. Head to toes assessment done, scrotal area observed with a scratch, Pain assessment-denies pain verbally and did not express pain nonverbally MD notification called to DC police staff suspended f pending investigation. Investigation initiated. Resident reassured. A psychiatric nursing note dated 01/30/23 at 10:10 PM documented the following but not limited to, [Resident's name] explored his accusation made about a male staff touching him inappropriately. He explained that the staff was rough, pulling on his sore arms when personal care was provided (washing him). He said that he and the staff [Employee #4] enjoyed joking with each other and the staff did not take his complaints about being treated roughly while being bath seriously. He reported that the male staff told him his testicles were large and squeezed them while he was washing that area. [Resident's name] said he did not view this behavior as sexual stimulation but a joke. A review of a State Survey Agency Facility Reported Incident Intake form #DC ~11597 dated 02/01/23 documented, Around 2.45 pm, unit manager received a call from [Resident's daughter] alleging that she got a phone call from her father saying he was inappropriately touched by a CNA over the night. Investigation started immediately. Head to toe assessment done, scrotal area observed with a scratch. Pain assessment was done with denies pain verbally and did not express pain non verbally MD notification called to DC police staff suspended pending investigation. Investigation initiated Resident reassured. During a face-to-face interview on 11/13/23 at 3:37 PM, Employee #2 (DON) stated that the facility obtains written statements or questionnaires from all staff who worked on the shift on which the allegation was made. The employee said that they had gotten statements from all five staff who worked on the nightshift of 01/29/23, but she could not explain why they were not in Resident #228's investigative packet. 2. The facility staff failed to thoroughly investigate Resident #230's allegation of staff-to-resident verbal abuse. Resident #230 was admitted to the facility on [DATE] with multiple diagnoses including Chronic Pulmonary Disease. A review of a nursing note on 12/11/22 at 4:30 PM documented but not limited to, Note Text: At around 3:40 PM writer's attention was drawn to the presence of 911 in the lobby. Upon enquiry it was noted that resident had called 911.Writer and nursing supervisor went to resident about her reason of calling 911 and she said she just want to get out of here and not to come back. She refused assessment but allowed us to take vital signs which was 132/72 (blood pressure),80 (pulse),18 (respiration), 97% (oxygen saturation level), 97.4 (temperature). 911 crew also found resident to be stable but resident insist going so they call a private ambulance who came at 4:07[PM]. [Doctor's name] was notified and gave order to send patient to hospital per her request. Resident left the facility at 4:15 pm to [hospital's name]. A nursing note dated 12/12/22 at 11:18 PM documented, It was reported [resident representative's name] via email that her mother [resident's name] was mistreated by a male staff wearing a green uniform yesterday being Sunday, Dec. 11th, 2022, before going to the Hospital. Police has (sp) been called and they will be on their way for further investigation. Report was given to the incoming supervisor to look up for the police. A nursing note dated 12/12/22 at 11:30 PM documented, The police came and talked to her they said it is not a police matter, that it is something the management will handle internally. A review of a 5-Day-Minimum Data Set, dated [DATE] documented the resident did not have a Brief Interview for Mental Status summary score indicating that the resident was not tested. Additionally, the resident was coded for verbal behavioral symptoms directed towards others including threatening others, screaming at others, and cursing at others. The resident was also coded for rejection of care. A State Agency Facility Reported Incident #DC~11357 date 12/13/22 documented, Per resident's daughter she stated, My mom, [resident's name] called at 4 pm to let me know a male dressed in all green uniform threatened her. The staff assignment for the evening shift on 12/11/22 revealed six (6) employees worked that shift. According to the facility's investigation packet, three (3) of the six (6) employees provided statements. There was no documented evidence that the facility interviewed the three other employees who may have had knowledge of the incident. During a face-to-face interview on 11/13/23 at 3:35 PM, Employee #2 (DON), reviewed the resident's investigation packet and stated that she did not see a statement or questionnaire for three staff members who worked the time of the incident with Resident #230. 3. The facility's staff failed to investigate Resident #229's fall incident that occurred on 12/31/22. Resident #229 was admitted to the facility on [DATE] with multiple diagnosis including Lung Cancer and Legal Blindness. An admission Minimum Data Set, dated [DATE] documented the resident had a Brief Interview for Mental Status summary score of 15 indicating that the resident had an intact cognitive status. In addition, the resident was coded for being independent with indoor ambulation and receiving Physical, Occupational, and Speech Therapy services. A nursing note dated 12/31/22 at 11:30 PM showed, Resident was observed by medication nurse at 11:00 PM and she was sleeping. Around 11:15 PM resident was observed on floor, unresponsive Resident was transferred back to bed. CPR was initiated. 911 was called and arrived around 11:43. [Doctor's name] was called and ordered to be transferred to nearest hospital for evaluation and treatment via EMS (Emergency Medical Center). Responsible Party was called. A nursing note dated 01/01/23 at 2:10 AM documented, EMS (Emergency Medical Service) team pronounced resident dead at approximately 12:35 am, CPR terminated, Dr. [NAME] made aware and he stated that cause of death is Malignant Neoplasm of Lower Lobe of Left Bronchus or Lung. RP could not be reached on phone immediately, but a call back message was left. Resident was given postmortem care with dignity. Writer will continue to follow up with RP (responsible party). A State Survey Agency Facility Reported Incident Intake Form # DC~11434 dated 01/01/23 at 4:39 AM documented the following but not limited to: According to the charge nurse, resident was last seen lying on her bed with bed on lowest position and respiration un-labored at 11PM. By 11:15 pm, resident was observed on the floor unresponsive. Code called, resident was assisted back to the bed. MD was made aware and MD gave order to transfer resident to the nearest ER via 911 for treatment and further evaluation. A review of the facility's investigation documents lacked documented evidence that the facility's staff investigated Resident #229's fall that occurred on 2/31/22. During a face-to-face interview on 11/01/23 at 2:10 PM, Employee #3 (ADON) stated that the facility investigates all fall incidents to include gathering witness statements from staff who worked at the time of the resident's fall. However, Employee #3 could not explain why there was no documented evidence of the facility's investigation of Resident #229's fall incident that occurred on 12/31/22.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews for two (2) of 47 sampled residents, the facility staff failed to report allegations...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews for two (2) of 47 sampled residents, the facility staff failed to report allegations of abuse and an unusual incident to the State Agency. Resident #331 and #332. The findings included: A review of the facility's policy titled Abuse, Neglect, Exploitation or Misappropriation-Reporting and investigating with a revision date of 06/2023 instructs the facility staff to do the following: All reports of resident abuse, including injuries of unknown origin, neglect, exploitation, or theft/misappropriation of resident property, are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported . 1. If resident abuse, neglect, exploitation, misappropriation of resident property, unusual occurrences or injury of unknown source is suspected, the suspicion must be reported immediately to the Administrator and to other officials according to state law. 1. The facility staff failed to report an allegation of a verbal altercation involving resident #331 and another resident to the State Agency. Resident #331 was admitted to the facility 01/05/23, with multiple diagnoses including Cirrhosis of the Liver, Muscle Weakness and Cognitive Communication Deficit. A review of a complaint intake #DC00011545 submitted to the State Agency on 01/23/23 documented .There are several concerns: 1/20/2023 -5:30 AM [Resident #331] falls on her back in the bathroom. I contact the front desk ask them to get her checked out nothing was done. No call to family and no doctor checked her out. I picked her up at 7:30 that evening and took her to [Hospital Name] where she was admitted .In summary the place is not clean, staff not attentive, not a safe environment. My sister falls and nothing happens, no calls, no doctors nothing. DC really needs to do an inspection . A review of Resident #331's medical record revealed the following: [Social Work Progress Note] 01/09/23 at 11:19 AM, documents .Writer received a call from residents' sister .because resident call her & (and) shared that she had some type of verbal altercation with another resident . [Nursing Progress Note] 01/09/23 1:57 PM, documents : In-House transfer from room [ROOM NUMBER]D to room [ROOM NUMBER]A for comfort and socialization. Resident in stable condition. Family informed of the transfer. Skilled services in progress and well tolerated . [Physician Orders] 01/09/23 .In-House transfer from room [ROOM NUMBER]D to room [ROOM NUMBER]A for comfort and socialization . Resident #331's medical record lacked documented evidence that the facility conducted an investigation of the allegation of a resident-to-resident altercation that was documented in the social work progress note. During a face-to-face interview conducted on 11/09/23 at 2:40 PM, Employee #2 (Director of Nursing) stated that the administration was not informed of the allegation of a resident-to-resident altercation by the social worker and that this is one of the reasons why the social worker was terminated. 2A. The facility staff failed to report an allegation of abuse concerning Resident #332. A review of a Facility Reported Incident #DC00011144 submitted to the State Agency on 11/02/22 revealed the following: .Resident was transferred hospital on [DATE] due to chronic UTI that advanced to E-coli, causing confusion, bizarre behavior and cognitive decline. Report received by admission department that resident [Resident #332] was observed bruising and scratching at the ED (Emergency Department). Also the daughter [Daughters Name] stated that resident missing clothing. Resident admitted [Hospital Name] at this time .On 10/27/2022, resident called the admission Director with the following concerns, Accused tall dark brown skin CNA (Certified Nurse Aide) of hitting her mother twice . Resident #332 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Diabetes Mellitus Type 2 with Diabetic Chronic Kidney Disease, Dysphagia, Oropharyngeal Phase, and Vascular Dementia. A review of Resident #332's medical record revealed the following: A review of an admission Minimum Data Set (MDS) assessment dated [DATE], revealed that the facility staff coded the resident as having a Brief Interview for Mental status (BIMS) summary score of 01 indicating severe cognitive impairment. [Speech Therapy Treatment Encounter Notes] 10/10/22 at 10:21 AM, documents .Of note, pt (patient) daughter phone slipped out of hand and hit pt (patient) on top right forehead, RN (registered nurse) [Employee #9] made aware . The medical record lacked documented evidence of an investigation into the incident described in the Speech Therapy Treatment Encounter Note. During a face-to-face interview conducted on 11/13/23 at 3:38 PM, Employee #2 (Director of Nursing) stated that the facility did not report this to the State Agency. During a face-to-face interview conducted on 11/14/23 at 12:57 PM, Employee #9 (Licensed Practical Nurse) stated I don't remember that kind of report to me. During a telephone interview conducted on 11/14/23 at 1:20 PM, Employee #7 (Nurse Practitioner) stated that no allegation of abuse was reported to them. 2B. The facility staff failed to report an unusual occurrence concerning resident #332 to the State Agency. Resident #332 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Diabetes Mellitus Type 2 with Diabetic Chronic Kidney Disease, Dysphagia, Oropharyngeal Phase, and Vascular Dementia. A review of Resident #332's medical record revealed the following: A review of an admission Minimum Data Set (MDS) assessment dated [DATE], revealed that the facility staff coded the resident as having a Brief Interview for Mental Status (BIMS) summary score of 01 indicating severe cognitive impairment. [Nursing Progress Note] 10/12/22 at 2:18 PM, documents, .At exactly 1:58 pm, while the Writer was making rounds, She observed the R/P (Resident Representative) .with some pills on her left hand trying to force the one on her right hand into the mouth of the Resident. Writer asked [Individuals Name] what she was trying to do and she replied I'm trying to give my mom supplements, She is what I do even when she was in the hospital. On the food tray behind [Individual Name] were (1)a cigarette Lighter, (2) Prepared Syringe with coffee color substance [Individual name] claimed that to be her CBD-Cannabis Oil (3)a container with different colors of pills and (4)a cup of orange liquid. She Claimed all these to be Supplements The Writer told her that it is not the policy of the facility and educated [Individual name] to notify or consult with the clinical team and Md (sp) (MD-Medical Doctor) before given loved ones any pill or medication of any type from home. Writer brought notified the Administrator and DON (Director of Nursing). Both accompanied the Writer to the Resident's room, the Administrator re-enforced the same education provided by the writer. [Individual name] verbalized I understand what y'all are saying and will go by the policies of the facility for the good of my mother, however I will like to get the list of my Mother's Medications. The Extension to the medical Records Dept(Department) was provided for her. The medical record lacked documented evidence that the facility staff investigated the unusual occurrence that was documented on 10/12/22, in the nursing progress note. During a face-to-face interview conducted on 11/13/23 at 3:38 PM, Employee #2 (Director of Nursing) stated the facility did not report this to the State Agency. Cross Reference22B DCMR Sec.3232.4
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. The facility staff failed to investigate Resident #331's report of a verbal altercation with another resident. Resident #331 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. The facility staff failed to investigate Resident #331's report of a verbal altercation with another resident. Resident #331 was admitted to the facility on [DATE], with multiple diagnoses including Cirrhosis of the Liver, Muscle Weakness and Cognitive Communication Deficit. A review of a complaint intake #DC00011545 submitted to the State Agency on 01/23/23 documented .There are several concerns: 1/20/2023 -5:30 AM [Resident #331] falls on her back in the bathroom. I contact the front desk ask them to get her checked out nothing was done. No call to family and no doctor checked her out. I picked her up at 7:30 that evening and took her to [Hospital Name] where she was admitted .In summary the place is not clean, staff not attentive, not a safe environment. My sister falls and nothing happens, no calls, no doctors nothing. DC (District of Columbia) really needs to do an inspection . A review of Resident #331's medical record revealed the following: [Social Work Progress Note] 01/09/23 at 11:19 AM, documents .Writer received a call from residents sister .because resident call her & (and) shared that she had some type of verbal altercation with another resident . [Nursing Progress Note] 01/09/23 1:57 PM, documents : In-House transfer from room [ROOM NUMBER]D to room [ROOM NUMBER]A for comfort and socialization. Resident in stable condition. Family informed of the transfer. Skilled services in progress and well tolerated . [Physician Orders] 01/09/23 .In-House transfer from room [ROOM NUMBER]D to room [ROOM NUMBER]A for comfort and socialization . Resident #331's medical record lacked documented evidence that the facility conducted an investigation of the allegation of a resident-to-resident altercation that was documented in the social work progress note. During a face-to-face interview conducted on 11/09/23 at 2:40 PM, Employee #2 (Director of Nursing) stated that the administration was not informed of the allegation of a resident-to-resident altercation by the social worker and that this is one of the reasons why the social worker was terminated. 3A. The facility staff failed to investigate an allegation of abuse concerning Resident #332. A review of a Facility Reported Incident #DC00011144 submitted to the State Agency on 11/02/22 revealed the following: .Resident was transferred hospital on [DATE] due to chronic UTI that advanced to E-coli, causing confusion, bizarre behavior and cognitive decline. Report received by admission department that resident [Resident #332] was observed bruising and scratching at the ED (Emergency Department). Also the daughter [Daughters Name] stated that resident missing clothing. Resident admitted [Hospital Name] at this time .On 10/27/2022, resident called the admission Director with the following concerns, Accused tall dark brown skin CNA (Certified Nurse Aide) of hitting her mother twice . Resident #332 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Diabetes Mellitus Type 2 with Diabetic Chronic Kidney Disease, Dysphagia, Oropharyngeal Phase, and Vascular Dementia. A review of Resident #332's medical record revealed the following: A review of an admission Minimum Data Set (MDS) assessment dated [DATE], revealed that the facility staff coded the resident as having a Brief Interview for Mental status Score of 01 indicating severe cognitive impairment. [Speech Therapy Treatment Encounter Notes] 10/10/22 at 10:21 AM, documents .Of note, pt (patient) daughter phone slipped out of hand and hit pt (patient) on top right forehead, RN (registered nurse) [Employee #9] made aware . The medical record lacked documented evidence of an investigation into the incident described in the Speech Therapy Treatment Encounter Note. During a face-to-face interview conducted on 11/13/23 at 3:38 PM, Employee #2 (Director of Nursing) stated the facility does not have an investigation into this incident. During a face-to-face interview conducted on 11/14/23 at 12:57 PM, Employee #9 (Licensed Practical Nurse) stated I don't remember that kind of report to me. During a telephone interview conducted on 11/14/23 at 1:20 PM, Employee #7 (Nurse Practitioner) stated that no allegation of abuse was reported to them. 3B. The facility staff failed to investigate an unusual occurrence concerning resident #332. Resident #332 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Diabetes Mellitus Type 2 with Diabetic Chronic Kidney Disease, Dysphagia, Oropharyngeal Phase, and Vascular Dementia. A review of Resident #332's medical record revealed the following: A review of an admission Minimum Data Set (MDS) assessment dated [DATE], revealed that the facility staff coded the resident as having a Brief Interview for Mental Status (BIMS) summary score of 01 indicating severe cognitive impairment. [Nursing Progress Note] 10/12/22 at 2:18 PM, documents, .At exactly 1:58 pm, while the Writer was making rounds, She observed the R/P (Resident Representative) .with some pills on her left hand trying to force the one on her right hand into the mouth of the Resident. Writer asked [Individuals Name] what she was trying to do and she replied I'm trying to give my mom supplements, She is what I do even when she was in the hospital. On the food tray behind [Individual Name] were (1)a cigarette Lighter, (2) Prepared Syringe with coffee color substance [Individual name] claimed that to be her CBD-Cannabis Oil (3)a container with different colors of pills and (4)a cup of orange liquid. She Claimed all these to be Supplements The Writer told her that it is not the policy of the facility and educated [Individual name] to notify or consult with the clinical team and Md (sp) (MD-Medical Doctor) before given loved ones any pill or medication of any type from home. Writer brought notified the Administrator and DON (Director of Nursing). Both accompanied the Writer to the Resident's room, the Administrator re-enforced the same education provided by the writer. [Individual name] verbalized I understand what y'all are saying and will go by the policies of the facility for the good of my mother, however I will like to get the list of my Mother's Medications. The Extension to the medical Records Dept(Department) was provided for her. The medical record lacked documented evidence that the facility staff investigated the unusual occurrence that was documented on 10/12/22 in the nursing progress note. During a face-to-face interview conducted on 11/13/23 at 3:38 PM, Employee #2 (Director of Nursing) stated that the facility does not have an investigation into this incident. Cross Reference 22B DCMR Sec. 3232.1 Based on record review and staff interviews, for three (3) of of 47 sampled residents, facility staff failed to have documented evidence that they took corrective actions to protect and prevent further potential abuse of Resident #103 by Employee #13 (Smoke Aide), the alleged perpetrator, after an allegation of physical abuse; failed to show documented evidence that investigations were conducted into Resident #331's report to a social worker of a verbal altercation with another resident; and Resident #332's abuse allegation and unusual incident. Residents #103, #331 and #332. The findings included: Review of the facility's Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating policy documented: - The Administrator ensures that the resident and the person(s) reporting the suspected violation are protected from retaliation or reprisal by the alleged perpetrator, or by anyone associated with the facility. - If the investigation reveals that the allegation(s) of abuse are unfounded, the employee(s) may be reinstated to his/her/their former position and will be paid in full for the duration of the suspension. - The employee will obtain education for the incident prior to returning to work and will not be allowed to work with the suspected victim to prevent retaliation. - Corrective actions may include a full review of the incident(s) by the QAPI committee. 1. Facility staff failed to to have documented evidence that they took corrective actions to protect and prevent further potential abuse of Resident #10 for six months after an alleged incident. Resident #103 was admitted to the facility on [DATE] with diagnoses that included: Schizophrenia and Depressive Disorder. Review of Resident #103's medical record revealed the following: A care plan focus area last revised in March 2022 documented, [Resident #103] wishes to smoke at the facility and is assessed as a Safe Smoker A Quarterly Minimum Data Set (MDS) assessment dated [DATE] showed that facility staff coded: clear speech; understood others and able to make self understood; and a Brief Interview for Mental Status (BIMS) Summary Score of 10, indicating moderate impaired cognition. A schedule for calendar for September 2022 documented that on 09/29/23 from 9:30 AM - 6:00 PM, Employee #13/alleged perpetrator was the assigned to the courtyard/smoking patio. A Situation Background Assessment Request (SBAR) Communication Tool dated 09/29/22 at 11:00 AM documented: - Situation - At 10:30AM Resident alleged smoke aide put his hands on his left shoulder, at the smoking area. - Resident denies pain; head to toe assessment shows no bruises or any skin issue. Staff suspended pending investigation. - Medical Doctor and representative made aware. A care plan focus area initiated on 10/04/22 documented, - [Resident #103] is at risk of feelings emptiness, anxiety, uneasiness, characterized by; ineffective coping, related to restricted physical activity (smoking) AEB (as evidenced by) reported that assigned smoke aide did not maintain his physical distance (finger on him shoulder) for redirection in the designated smoking area. Review of Employee #13's human resources (HR) file on 11/01/23 at approximately 9:00 AM, showed a Disciplinary Action Form dated 09/29/22 that documented: - It was alleged [Employee #13 tapped [Resident #103] on the shoulder with his finger and asked him to return inside. - Corrective Action Taken - [Employee #13] will be suspended pending investigation. - Employee #13 received abuse training and education on 10/05/22 and returned to work on 10/06/22. It should be noted that there was no documented evidence in Employee #13's HR file to show that the employee was no longer working as a Smoke Aide upon returning from suspension. Review of the facility's investigation documents on 11/01/23 at 9:30 AM showed a document dated 03/21/23 that documented: - Per the facility policy, you [Employee #13] are not to come in contact with this resident [Resident #103] at any time. - This means you will not provide direct care or services to this resident, or enter this resident's room for any reason (not even to provide care or services to their roommate. A conference was conducted on 11/01/23 at 10:30 AM with Employee #1 (Administrator), Employee #2 (Director of Nursing/DON), Employee #3 (Assistant Director of Nursing/ADON), and Employee #14 (Human Resources Manager/HRM). During the conference, the employees were asked to explain why did take until 03/21/23, approximately six months after the alleged incident, for the facility administration to have documented evidence of the corrective actions that were taken to protect and prevent further potential abuse of Resident #103 from Employee #13. Employee #2 sated, After the investigation and suspension, [Employee #13] was removed from that position (Smoke Aide) and worked as restorative aide. When asked to show/provide documented evidence of Employee #13's position change after allegation, Employee #14 reviewed Employee #13's HR file and acknowledged that there was no such documentation. On 11/02/23 at 12:00 PM, Employee #1 and Employee #2 came to the State Surveyor with documents and Employee #1 stated, We called the previous Administrator who was here at the time of this incident (09/29/22) and she directed us looked through some folders and we found these additional documents. The additional documents showed: - A Personnel Action Notice dated 03/21/23 with Employee #13's name; Job/Department Change; Current Job/Department: Smoking Aide; New Job/Department CNA (Certified Nurse Aide)/Restorative. Employee #1 stated, The board held a meeting in March [2023] and reviewed all incidents that involved allegations of abuse. For this particular case, they felt it was warranted to take the steps of removing [Employee #13] from the position of a smoke aide to restorative aide out of abundance of caution. When asked prior to this personnel action, where was the employee working, Employee #2 stated, [Employee #13] was working as the Smoke Aide and there were cameras out there that were being monitored at all times by the front desk staff. The evidence showed that from 10/06/22 to 03/21/23, approximately six months, facility staff failed to have documented evidence that they took any corrective actions to protect and prevent further potential abuse of Resident #103 by Employee #13. During a face-to-face interview on 11/02/23 at 12:08 PM, Employees #1 and #2 acknowledged the finding. Cross Reference 22B DCMR Sec. 3203.5
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0625 (Tag F0625)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews, for two (2) of 47 sampled residents, facility staff failed to provide the resident...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews, for two (2) of 47 sampled residents, facility staff failed to provide the residents or their representative with bed-hold notice upon transfer to the hospital. Residents' #87 and #278. The findings included: 1. Resident #87 was admitted to the facility on [DATE] with diagnoses that included: Benign Prostatic Hyperplasia, Cerebellar Ataxia and Degenerative Diseases of Basal Ganglia. Review of Resident #87's medical record revealed the following: A Modified Quarterly Minimum Data Set (MDS) assessment dated [DATE] showed facility staff coded: a Brief Interview for Mental Status (BIMS) Summary Score of 15, indicating intact cognition. A physician's order on 08/30/23 directed, Transfer patient to nearest ER (emergency room) for evaluation and treatment for worsening sacral stage 4 wound and possible infection. An admission Note dated 09/13/23 at 11:45 PM documented that Resident #87 was re-admitted from [Hospital name] at 8:30 PM. Review of a Notice of Discharge, Transfer or Relocation Form showed: - Submitted on 09/06/23 at 5:52 PM - Resident #87s name - Proposed action - transfer - Transfer type - hospital - You are scheduled to be transferred on 08/31/23 The evidence showed that facility staff failed to must provide Resident #87 written notice which specifies the duration of the bed-hold policy upon transfer to the hospital on [DATE]. During a face-to-face interview on 11/06/23 at 10:35 AM, Employee #16 (Social Worker) reviewed Resident #87's Notice of Discharge, Transfer or Relocation Form and stated, It was an oversight. When we caught it the following week, it was submitted. 2. Resident #278 was admitted to the facility on [DATE] with diagnoses that included: Muscle Weakness, Adjustment Disorder with Disturbance of Conduct and Anemia. Review of Resident #278's medial record revealed the following: A face sheet that documented the resident's daughter as the primary contact. A Quarterly MDS assessment dated [DATE] showed that facility staff coded: BIMS Summary Score of 01, indicating severely impaired cognitive function. A Situation Background Assessment Request dated 12/08/22 at 10:32 AM documented: - Situation: Observed with a bump size of a quarter left side of head - New orders: Transfer resident to the hospital for CT (computed tomography) Scan /evaluation and treatment A Facility Reported Incident (FRI), DC~11326 submitted to the State Agency on 12/08/22 at 12:03 PM documented: - Around 9:55 AM, assigned Certified Nursing Assistant (CNA) observed a bump on the left side of head the size of a quarter - Medical Doctor assessed the resident ad order given to transfer resident to the emergency department for CT scan and evaluation A Nurse's Note dated 12/08/22 at 11:03 PM documented, Writer placed a follow up call to [Hospital name] on the status of the resident, spoke with ER nurse, stated resident is admitted . An admission Note dated 12/13/22 at 9:36 PM documented that the resident was readmitted from the hospital on that day to room [ROOM NUMBER] B. Review of a Notice of Discharge, Transfer and Relocation Form in Resident #278's medical record showed that the form was completed by Employee #16 (Social Worker) and it documented: - Submitted on 12/23/22 at 6:34 AM - Resident #278's representatives name - Proposed action - transfer - Transfer type - hospital - You are scheduled to be transferred on 12/08/22. The evidence showed that facility staff provided Resident #278's representative notice of transfer to the hospital on [DATE], 15 days after the resident was initially transferred to the hospital and 10 days after the resident had already been readmitted back to the facility. During a face-to-face interview on 11/03/23 at 1:27 PM, Employee #16 stated that Notice of Discharge, Transfer and Relocation are to be provided immediately to the resident or the representative in person or via email. When asked about Resident #278's Notice of Discharge, Transfer and Relocation Form, Employee #16 reviewed the document, acknowledged the findings and stated, I don't know why this one was delayed. Cross Reference 22B DCMR Sec. 3270.1
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews for two (2) of 47 sampled residents facility staff failed to accurately code Reside...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews for two (2) of 47 sampled residents facility staff failed to accurately code Resident #379's Quarterly Minimum Data Set (MDS) assessments to accurately reflect the resident's history of falls and failed to accurately code Resident #174's admission MDS to reflect the resident's surgical wound. The findings included: 1.Resident #379 was admitted to the facility on [DATE] with diagnoses that included: Cognitive Communication Deficit, Muscle Weakness, Unspecified, Severe Protein-Calorie Malnutrition, Adult Failure to Thrive, History of Falls, Dementia, Psychotic Disturbance, Mood Disturbance, and Anxiety. A review of Resident #379's medical record revealed the following: A physician's order dated 12/01/2 at 11:0 PM documented: Precautions: Fall every shift. A care plan initiated on 12/02/22 documented: Focus: [Resident #379] has Fall Prevention in place . Goal: [Resident Name] will have reduced incidents of falls through the next review period x 90 . An admission Minimum Data Set (MDS) assessment dated [DATE] showed that facility staff coded the Resident as having a Brief Interview for Mental Status (BIMS) Summary Score of 08, indicating the Resident had moderately impaired cognition and had a history of falls that included a fall within 2-6 months of the admission assessment. A Post Fall Assessment done on 12/26/22 at 1:15 PM documented: Score 10.0 Moderate Risk for recent fall. SBAR Physician/NP (Nurse Practitioner)/PA (Physician Assistant) Communication Tool on 12/26/22 at 1:52 PM documented: . Reason: Fall .Additional Comments: .Writer was alerted by OT (Occupational Therapist) that patient was on the floor. Observed [the] patient sitting on the floor leaning against the wall outside her room. When asked what happen(ed)? Pt (patient) stated, I was going across the hall to my neighbor, and I fell. Pt was assessed head to toe, UL (upper and lower) ext (extremity) ROM (range of motion) within limits. Denies pain or discomfort. Pt (patient) was assisted up by [the] writer and therapist using [a] gait belt and rolling walker. A care plan initiated on 12/26/22 documented: Focus: [Resident# 374] had an actual fall with no injury due to unsteady gait The care plan was revised on 01/13/23 and documented: Focus: [Resident] was observed on the floor on 01/13/23 with an abrasion 0.3 x 0.3 cm x 0 at the back of her head . SBAR Physician/NP/PA Communication Tool on 01/13/23 at 4:50 PM documented: .Reason: Fall with an apparent head injury . Additional Comments: Resident was observed on the floor on her back .Upon assessment, a minor blood was noted at the back of her head, the area was cleaned with normal saline, an ice pack was applied to the area, no bleeding. Pressure dressing was applied to the site. Resident is alert. Resident was asked if she hurts anywhere, she said no . Resident was assisted back to the bed by three nursing staff. [Physician's Name] was notified, .gave an order to send Resident to the nearest ER (Emergency Room) for evaluation and treatment . A Department of Health Complaint /Incident Report submitted on 01/13/23 at 8:18 PM that documented: Writer was informed that Resident was observed on the floor on her back at 4:50 PM. A nursing staff called the charge nurse to assess this Resident. Upon assessment, minor blood was noted at the back of her head .area was cleaned with normal saline, ice pack was applied to the area .Pressure dressing was applied to the site. Resident is alert, verbally responsive, but she could not recall how she got on the floor. Resident was asked if she hurts anywhere, she said no. She was able to move her extremities. The bed was on the lowest Position and the call bell was in the bed. Resident was assisted back to the bed by three nursing staff . [Name of Physician] was notified, she gave an order to send Resident to the nearest emergency room (ER) for evaluation and treatment . A review of Resident #379's medical record revealed that the Resident had two falls; one fall with no injury on 12/26/22 and another fall with injury on 01/13/23. A Quarterly MDS assessment dated [DATE] documented that Resident #379 had only one fall (with a minor injury) since the Resident's last assessment on 12/05/22, or since the resident's admission on [DATE]. During a face-to-face interview on 11/06/23 at 11:30 AM, Employee #15 (MDS Coordinator), acknowledged that the fall with no injury (on 12/26/222) was missed, and she stated that she would correct the resident's MDS assessment to include the Resident's fall. [Cross-over DCMR 3231.2] 2. Facility staff failed to accurately code Resident #174's An admission MDS assessment. Resident #174 was admitted to the facility on [DATE] with diagnoses that included: Extradural and Subdural Abscess, Osteomyelitis of Vertebra, Lumbar Region and Urinary Tract Infection. Review of Resident #174's medical record showed the following: A Hospital Discharge summary dated [DATE] at 2:45 PM documented that the resident had an L (lumbar) 4 - L5 laminectomy on 09/26/23. An admission Note dared 10/11/23 at 9:12 PM documented: - Status post laminectomy and wound vac placement A Skin/Wound Note dated 10/12/23 at 3:43 PM documented: - Wound Nurse assessed patient - Right lower posterior back, 4 (length) x 3.7 (width) x 5.7 (depth) cm (centimeter) with the PSAOS abscess (collection of pus in the iliopsoas muscle compartment) - Wound vac in place A Physician's Progress Note dated 10/15/23 at 10:08 AM documented: - Status post laminectomy, wound vac placement PSOAS abscess An admission /Medicare - 5 Day MDS assessment dated [DATE] showed facility staff coded: a BIMS Summary Score of 15, indicating intact cognition and had no surgical wound(s). The evidence showed that facility staff failed to Resident #174's admission MDS assessment to capture that he had a surgical wound on his right lower back. During a face-to-face interview on 11/06/23 at 2:39 PM, Employee #15 (MDS Coordinator), reviewed Resident #174's admission MDS assessment, acknowledged the finding and stated, The MDS will have to be modified to capture the surgical wound. Cross Reference 22B DCMR Sec. 3231.12
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and staff interviews for one (1) of 47 sampled residents facility staff failed to implement...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and staff interviews for one (1) of 47 sampled residents facility staff failed to implement a Resident's care plan for the use of carrot palm guards to bilateral hands to prevent skin integrity impairment and further immobility/contractures. Resident #25 The findings included: Resident #25 was admitted to the facility on [DATE] with diagnoses that included: Unspecified Convulsions, Muscle Wasting and Atrophy, Schizophrenia, Muscle Weakness, Contracture Left Knee, and Dementia. A review of Resident #25's medical record revealed the following: A Quarterly MDS dated [DATE] showed that facility staff coded the Resident as having a Brief Interview for Mental Status (BIMS) Summary Score of 06, indicating the Resident had severely impaired cognition, had functional limited range of motion to both upper and lower extremities, and was dependent on facility staff for all ADL (assisted daily living, such as grooming, bathing, transfers) care. A physician's order dated 12/04/19 read: Carrot palms to prevent further tightness on at 10:00 AM and off at 12:00 PM. A care plan initiated on 12/19/19 documented, Focus: [Resident #25] has a risk for skin integrity impairment related to immobility, incontinence .Goal: [Resident #25] will maintain the integrity of skin as evidenced by lack of redness or skin breakdown . Interventions: Apply pressure relief cushions and devices per order. A care plan initiated on 12/19/19 documented, Focus: [Resident #25] has physical mobility impairment due to limitations to extremities and spasticity .Goal: [Resident #25] will experience no complications of immobility (skin breakdown, contractures, atrophy, etc.) for the next 90 days (initiated 12/20/13) .Interventions: .splint application as recommended to right and left ext (extremity) . A care plan initiated on 12/19/19 documented, Focus: [Resident #25] has a risk for complications related to contractures - Use of carrot palm guard to bilateral hands .Goal: [Resident #25] will not have an increase of contracture by the next review in 90 days (initiated 06/14/16) .Interventions: .Apply carrot palm guards as ordered . A physician's order dated 08/01/23 read: Splinting order: Resident to wear bilateral [NAME] guard for 6 hours as tolerated to maintain skin integrity. During an initial tour of the facility on 11/01/23 at 10:05 AM, Resident #25 was observed asleep, lying on her back in her bed. The resident's left hand was covered by the Resident's bed linen. The resident's right hand was visible and was contracted at the wrist. Lying on the bed, next to the resident's right hand was the right-hand palm guard. The left-hand palm guard was not observed on the resident's bed or in the resident's room. During an observation on 11/03/23 at 1:40 PM, Resident #25 was observed awake, lying on her back in her bed. The resident's left hand and right hand were contracted at her wrists. No palm guard was applied to either hand. Based on three observations and a review of Resident #25's comprehensive care plan, the evidence showed that facility staff failed to implement the Resident's use of bilateral palm guards. In addition, the Resident's refusal for treatment (i.e. Resident #25's refusal to keep palmar guards on hands) was not included as part of the resident's comprehensive care plan. During a face-to-face interview on 11/03/23 at 2:03 PM, Employee #22 (Restorative Nurse Manager), when asked about the Resident's use of palm guards, stated that the resident takes them off and throws them down on the floor. When asked if she or any of the other facility staff made the physician aware that the resident was removing the palm guards, she stated that she had not, but would do so. The Employee then acknowledged that the Resident's refusal to keep the bilateral palm guards on should have been included as a focus of the resident's comprehensive care plan. Cross Refrence 22B DCMR sect. 3210.4 (c)
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and staff interviews for one (1) of 47 sampled residents facility staff failed to ensure t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and staff interviews for one (1) of 47 sampled residents facility staff failed to ensure that a resident with a limited range of motion received the appropriate treatment and services to increase the resident's range of motion or prevent further decrease in range of motion. The findings included: Resident #25 was admitted to the facility on [DATE] with diagnoses that included: Unspecified Convulsions, Muscle Wasting and Atrophy, Schizophrenia, Muscle Weakness, Contracture Left Knee, and Dementia. A review of Resident #25's medical record revealed the following: A Quarterly MDS dated [DATE] showed that facility staff coded the Resident as having a Brief Interview for Mental Status (BIMS) Summary Score of 06, indicating the Resident had severely impaired cognition, had functional limited range of motion to both upper and lower extremities, and was dependent on facility staff for all ADL (assisted daily living, such as grooming, bathing, transfers) care. A physician's order dated 12/04/19 read: Carrot palms to prevent further tightness on at10:00 AM and off at 12:00 PM. A care plan initiated on 12/19/19 documented, Focus: [Resident #25] has [a] risk for skin integrity impairment related to immobility, incontinence .Goal: [Resident #25] will maintain the integrity of skin as evidenced by lack of redness or skin breakdown . Interventions: Apply pressure relief cushions and devices per order. A care plan initiated on 12/19/19 documented, Focus: [Resident #25] has physical mobility impairment due to limitations to extremities and spasticity .Goal: [Resident #25] will experience no complications of immobility (skin breakdown, contractures, atrophy, etc.) for the next 90 days (initiated 12/20/13) .Interventions: .splint application as recommended to right and left ext (extremity) . A care plan initiated on 12/19/19 documented, Focus: [Resident #25] has a risk for complications related to contractures - Use of carrot palm guard to bilateral hands .Goal: [Resident #25] will not have an increase of contracture by the next review in 90 days (initiated 06/14/16) .Interventions: .Apply carrot palm guards as ordered . A physician's order dated 08/01/23 read: Splinting order: Resident to wear bilateral [NAME] guard for 6 hours as tolerated to maintain skin integrity. During an initial tour of the facility on 11/01/23 at 10:05 AM, Resident #25 was observed asleep, lying on her back in her bed. The resident's left hand was covered by the Resident's bed linen. The resident's right hand was visible and was contracted at the wrist. Lying on the bed, next to the resident's right hand was the right-hand palm guard. The left-hand palm guard was not observed on the resident's bed or in the resident's room. During an observation on 11/03/23 at 1:40 PM, Resident #25 was observed awake, lying on her back in her bed. The resident's left hand and right hand were contracted at her wrists. No palm guard was applied to either hand. During a face-to-face interview on 11/03/23 at 1:48 PM, Employee #23 (Restorative Nursing Aide/RNA), stated that she had not applied the resident's palm guards to the resident's hands, because the resident removed them all the time. When asked if she had let the Restorative Nurse Manager know that Resident #25 was not keeping the splints (palm guards) on, Employee #23 said that everyone knew including the Restorative Nurse Manager (Employee #22). On 11/03/23 review of the Splint Monitoring Form for 11/01/23 to 11/03/23, showed that the Restorative Nursing Aides documented that they were applying Resident #25's splints at 7:00 AM and were removing the splints at 3:00 PM. During a face-to-face interview on 11/03/23 at 2:03 PM, Employee #22 (Restorative Nurse Manager), stated that the resident takes the palm guards off and throws them. When asked if she or any of the staff made the physician aware that the resident was removing the palm guards, she stated that she had not, but would do so. During an observation on 11/06/23 at 12:25 PM, Resident #25 was observed awake, lying on her back in her bed. The resident's left hand and right hand were contracted at her wrist. The resident's fingers on her right hand were tightly bent into her right palm. There were no palm guards applied to either hand. During a face-to-face interview on 11/06/23 at 12:20 PM, when asked about the Resident's palm guards, Employee #24 (Licensed Practical Nurse) observed that the Resident was not wearing the palm guards and stated that the RNA applied them earlier, but the Resident took them off. When asked if she had docuemneted the resident's behavior or had mentioned the resident's behavior to the physician, she stated that she had not. The employee then opened the top drawer of the resident's nightstand, removed the resident's palm guards, and started to apply them to the resident's hands. When Employee # attempted to straighten the resident's contracted fingers on her right hand, to apply the right-hand palm guard, the resident grimaced and stated that it hurt. The Employee then stated that she would mention to the physician the resident's refusal to keep the palm guards on her hands. Based on three observations, record reviews and staff interviews, the evidence shows that the facility staff failed to provide appropriate treatment to increase Resident #25's range of motion or prevent the resident's further decrease in range of motion. In addition, facility staff failed to make the physician aware of the resident's refusal to wear her palm guards, so that alternative treatment for the resident's limited range of motion could be prescribed. Cross Refrence 22B DCMR sect. 3213.2(e)
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews for one (1) of 47 sampled residents, the facility staff failed to adequately supervi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews for one (1) of 47 sampled residents, the facility staff failed to adequately supervise Resident #331, while toileting as required by the residents Minimum Data Set (MDS) assessment which staff coded as requiring supervision and a one person staff assist with toileting. (Resident #331.) The Findings Included: A review of the facility's policy titled Fall and Fall Management documents .If falling recurs despite initial interventions, staff will implement additional or different interventions, or indicate why the current approach remains relevant .Staff will monitor if interventions have been successful in preventing falling .If the resident continues to fall, staff will re-evaluate the situation and whether it is appropriate to continue or change current interventions . Resident #331 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Cirrhosis of the Liver, Muscle Weakness and Cognitive Communication Deficit. A review of a complaint intake #DC00011545, that was submitted to the State Agency on 01/23/23, documented .There are several concerns: 1/20/2023 -5:30 AM [Resident #331] falls on her back in the bathroom. I contact the front desk ask them to get her checked out nothing was done. No call to family and no doctor checked her out. I picked her up at 7:30 that evening and took her to [Hospital Name] where she was admitted .In summary the place is not clean, staff not attentive, not a safe environment. My sister falls and nothing happens, no calls, no doctors nothing. DC really needs to do an inspection . Review of Resident #331's medical record revealed the following: [Baseline Care Plan] dated 01/06/23, documents .Toilet use: support provided One-person physical assist . Review of an admission Minimum Data Set assessment (MDS) dated [DATE], showed that the facility staff coded Resident #331 as having a Brief Interview for Mental status (BIMS) summary score of 14 which indicates intact cognition. The facility staff coded that the resident required supervision and one-person physical assist with toileting. [Nursing Progress Note] 01/11/23 at 2:00 AM, documents .At approximately 11:15 pm, a Night shift Staff answered a call bell light in room [ROOM NUMBER] B, the Resident in room [ROOM NUMBER] A was on the floor. She called another Staff to assist her with the Resident. Writer was called to assist and assess the Resident. She was on the floor in a sitting Position on her buttocks and leaning on the bed. Resident said that she was going to the bathroom, urinated on the floor and missed her step and sledded on the floor. Pain assessment was done, she denied Pain, Neurological assessment was done, she is alert, oriented, no injury noted, she can move all her extremities, she did not verbalize any Pain or discomfort. Three Staff assisted her to her bed, call bell was already within reach. She was encouraged to call for assistance any time she needs help . [Post Fall Huddle] 01/11/23 at 1:12 AM, .Post- Fall Huddle Recommendations /New Intervention to prevent another fall (what could have been done differently-Encourage resident to use call bell and call for assistance . [Nursing Progress Note] 01/20/2023 at 9:52 AM, documents .around 5:40 am, Resident was taken to the bathroom and placed on the commode, and was told to pull the call light when she is done, the CNA (Certified Nurse Aide) was cleaning Resident's room when she heard her call for help, on getting inside the bathroom, Resident was observed sitting on the bathroom floor, As per Resident, she said she fell on her back, but denied hitting her head on the floor, Head to toe assessment done, no injury noted, ROM (Range of Motion) tolerated and within Resident's baseline, . [Post Fall Huddle] 01/20/23 at 6:57 AM, . Description of Fall- Resident was getting up from commode without calling for help .Post- Fall Huddle Recommendations /New Intervention to prevent another fall what could have been done differently- Re educated to use call light . [Release of Responsibility for Discharge] was signed by Resident #331 on 01/20/23 at 7:30PM. The medical record lacked documented evidence that the facility staff provided supervision while toileting Resident #331. During a face-to-face interview conducted on 11/09/23 at 2:40 PM, Employee #2 (Director of Nursing) stated that supervision with toileting means that the staff should be in the bathroom with the resident and acknowledged the findings. Cross Reference 22B DCMR Sec. 3211.1 (d)
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

Based on observation, record review and staff interview, facility staff failed to ensure that the established procedures for the accurate reconciliation of narcotics were followed. The findings inclu...

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Based on observation, record review and staff interview, facility staff failed to ensure that the established procedures for the accurate reconciliation of narcotics were followed. The findings included: During an observation on 11/01/23 at 8:13 AM of the 3rd Floor narcotic book, it was noted that there was no signature in the section Balance verified by nurse coming on duty for the 7:00 AM - 3:00 PM shift on 11/01/23. The evidence showed that facility staff failed to ensure that the established procedures for the accurate reconciliation of narcotics were followed as evidenced by failing to sign off that the narcotic count was correct with the off-going nurse. During a face-to-face interview done at the time of the observation, Employee #19 (Licensed Practical Nurse/LPN) stated that her shift started 7:00 AM. The employee further stated, I had to run to the bathroom during the [narcotic] count and forgot to sign off. Cross Reference 22B DCMR Sec. 3224.3
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews for one (1) of 47 sampled residents, the facility staff failed to show documented ev...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews for one (1) of 47 sampled residents, the facility staff failed to show documented evidence in the medical record that the physician reviewed the pharmacy regimen review for Resident #137. The Findings included: A review of the facility's policy tilted Medication Regimen Review with a revision date of 06/2023 documents .The Consultant Pharmacist shall review the medication regimen of each resident at least monthly .Routine reviews will be done monthly .Copies of drug/medication regimen review reports including physician responses will be maintained as part of the permanent medical record . Resident #137 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Dementia, Paranoid Schizophrenia, and Gastrostomy Status. Review of Resident #137's medical record revealed the following: A review of a Quarterly Minimum Data Set (MDS) assessment dated [DATE], shows that the facility staff coded the resident as having a Brief Interview for Mental Status (BIMS) summary score of 13 indicating intact cognition and as receiving antipsychotic medication. Pharmacy medication regimen reviews were reviewed in the medical record from 01/01/2023 to 10/02/2023. The pharmacist made recommendations on the following dates: 02/02/23, 03/01/23, 04/01/23, 04/28/23, 06/01/23, 09/01/23, and 10/02/23. The physician response to the medication regimen reviews were not present in Resident #137's medical record. During a face-to-face interview conducted on 11/06/23 at approximately 12:00 PM, Employee #10 (QA Quality Assurance) stated that the facility is in the process transitioning into 100% electronic health records and that the physician response to the pharmacist was in a binder in an office. Employee #10 acknowledged the findings. Cross Reference 22B DCMR Sec. 3231.9
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on two (2) of ten (10) observations and facility interviews, facility staff failed to store and label biologicals in accor...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on two (2) of ten (10) observations and facility interviews, facility staff failed to store and label biologicals in accordance with currently accepted professional practices. The findings included: According to the Institute for Safe Medication Practices (ISMP) - Vials of insulin dispensed from the pharmacy should be labeled appropriately and include the patient's name. https://www.ismp.org/resources/clinical-reminder-about-safe-use-insulin-vials According to Healthline: - Insulin is effective for 28 days after opening - Users are supposed to mark the date they open a vial or began using a pen, and then keep track and discard it after 28 days https://www.healthline.com/diabetesmine/what-to-do-with-expired-insulin 1. During an observation of the 4th floor medication storage room on [DATE] at 2:10 PM, one opened Lantus (type of Insulin) vial stored for use that was not labeled with an open or expire date During a face-to-face interview at the time of the observation, Employee #21 (Licensed Practical Nurse/LPN), acknowledged the finding and appropriately discarded the Lantus vial. 2. During an observation of the 2nd floor, team 2 medication cart with Employee #20 (Licensed Practical Nurse/LPN) on [DATE] at 8:00 AM, one (1) Novolog (type of Insulin) pen stored for use that did not contain a resident label and one other Novolog pen that was not labeled with the date it was opened or the expire date. During a face-to-face interview at the time of the observation, Employee #20 acknowledged the findings and stated that she would discard the Novolog pens. Cross Reference 22B DCMR Dec. 3227.19
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on two (2) observations of the dishwashing cycle and staff interview, facility staff failed to ensure that the dishwasher reached the required temperature (150 degrees to 165 degrees Fahrenheit)...

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Based on two (2) observations of the dishwashing cycle and staff interview, facility staff failed to ensure that the dishwasher reached the required temperature (150 degrees to 165 degrees Fahrenheit) to clean dishes and utensils under sanitary conditions. The findings included: During an observation in the facility kitchen on 10/31/23 at 10:55 AM, it was noted that the high temperature dishwasher, during the wash cycle, reached a high of 130 degrees Fahrenheit. In a second observation on 10/31/23 at 11:00 AM, the wash cycle temperature reached a high of 132 degrees Fahrenheit. During a face-to-face interview at the time of the both observations, Employee #25 (Food Service Director) acknowledged the findings and stated that the Maintenance Director would be notified to address the issue. Cross Reference 22B DCMR Sec. 3219.1
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3.The facility staff failed to accurately document the presence of open areas on Resident #128's weekly skin assessments. Resid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3.The facility staff failed to accurately document the presence of open areas on Resident #128's weekly skin assessments. Resident #128 was admitted to the facility [DATE] with multiple diagnoses that included the following: Cutaneous Abscess of Right Lower Limb, Pressure Ulcer left Buttock Unstageable, and Pressure Ulcer of Unspecified Heal Stage 3. A review of the facility's policy titled Clinical Documentation Record revised on 05/2023 documents .It is the policy of this facility to ensure accurate documentation of important elements contributing to high quality care of our residents .Documentation Entries into organization documents or the health record (including but not limited to provider orders) must be: Accurate, valid, and complete . Review of Resident #128's medical record revealed the following: [admission Note] [DATE] at 2:22 AM documents ., has altered skin issues on unstageable Sacral decubitus ulcer measuring 11 x 13 cm (centimeters), Left hip DTI (Deep Tissue Injury) 9 x 10 cm, Right heel 9 x6 cm, R (Right) /foot 4 x 5 cm, R/knee eschar 5 x 3 cm, Left foot dorsal 2 x 4 cm, and double lumen Picc (peripherally inserted central catheter) line on right upper arm . A review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed that the facility staff coded the following: Brief Interview for Mental Status (BIMS) summary score of 14 indicating intact cognition, the resident is at risk of developing pressure ulcers, the resident has one or more unhealed pressure ulcers, two (2) stage 3 pressure ulcers present on admission, one (1) stage 4 pressure ulcer present on admission, three (3) unstageable pressure ulcers present on admission and an infection of the foot. The facility staff coded that Resident #128 received the following skin and Ulcer/Injury treatments: Pressure reducing device for chair, turning /repositioning program, nutrition hydration intervention, pressure ulcer injury care, application of nonsurgical dressing, application of ointments/medications and application of dressing to feet. [Skilled Documentation] [DATE] at 10:22 PM, documents .Skin issues: osteomyelitis, pressure ulcer left heel, sacrum, left ischium, rt foot infection Active Infection [Weekly Skin Assessment] [DATE], at 10:48 PM documents .Describe the skin impairment No new skin alteration The interventions section was blank. [Weekly Skin Assessment] [DATE] at 9:06 AM, documents .Describe the skin impairment none The interventions section was blank. [Skilled Documentation] [DATE] at 2:02 PM, documents .Wound location(s) .osteomyelitis, pressure ulcer left heel, sacrum, left ischium, rt foot infection. [Weekly Skin Assessment] [DATE] at 10:52 AM, documents .Describe the skin impairment none . The interventions section is left blank. [Skilled Documentation] [DATE] at 11:17 AM, documents Wound location(s) .osteomyelitis, pressure ulcer left heel, sacrum, left ischium, rt foot infection. [Weekly Skin Assessment] [DATE] at 2:30 PM, documents .Describe the skin impairment none . The interventions section is blank. [Skilled Documentation] [DATE] at 8:29 PM, documents .Wound locations: Osteomyelitis, pressure ulcer left heel, sacrum, left ischium, rt foot infection . The weekly skin assessments from [DATE] through [DATE] inaccurately document the condition of Resident #128's skin. During a face-to-face interview conducted on [DATE] at 10:20 AM, Employee #18 (Wound Nurse) stated that the weekly skin assessments are inaccurate and acknowledged the findings. During a face-to-face interview conducted on [DATE] at approximately 12:00 PM, Employee #9 (Licensed Practical Nurse) stated they do skin assessments every week and she thought she was only to document if there were new wounds. Cross Reference 22B DCMR Sec. 3231.11 2. Facility staff failed to accurately document Resident b#132's refusal of care in the Treatment Administration Record (TAR). Resident #132 was admitted to the facility on [DATE] with diagnoses that included: Muscle Weakness and Cognitive Communication Deficit. Review of Resident #132's medical record revealed the following: A physician's order dated [DATE] directed, Continue use of brace when sitting up or out of bed, every shift A physician's order dated [DATE] directed, Resident needs to get out of bed to recliner daily, every day and evening shift A Quarterly Minimum Data Set (MDS) assessment dated [DATE] showed facility staff coded: a Brief Interview for Mental Status (BIMS) summary score of 14, indicating intact cognition. A Complaint, DC12341, received by the State Agency on [DATE] documented: - [Resident #132] has been recommended by a chiropractor to wear her back brace. This recommendation request the use of the back brace when she's sitting in a chair. I have witnessed back brace not being used as directed A care plan focus area: [Resident #132] is noncompliant with getting out of bed to the [NAME] chair, back brace was initiated on [DATE]. During an initial observation of Resident #132 on [DATE] at 10:50 AM, she was observed lying in bed in bed. While the surveyor was in the room, the resident's assigned Certified Nurse Aide (CNA), Employee #26 entered the room and told the resident that she would be getting ready to put on her back brace and then getting her up into the chair. Resident #132 refused, stating, I'm not getting out of bed today. The CNA asked again with the resident still refusing. During a second observation of Resident #132, on [DATE] at 2:40 PM, the resident was noted in bed. During a face-to-face interview on [DATE] at 2:43 PM, Employee #26 stated, Resident refused to get out of bed today, I tried multiple times. I let the nurse know. She gets a shower tomorrow and usually on those days she'll sit up in the chair. Review of the Treatment Administration Record (TAR) on [DATE] at approximately 11:30 AM showed that on [DATE], day shift (7:00 AM - 3:00 PM), facility staff documented a check mark and their initials to indicate that the following order was administered and or carried out, Resident needs to get out of bed to recliner daily every day and evening shift. The evidence showed that facility staff failed to accurately document that Resident #132 refused to get out of bed care on the TAR on [DATE]. During a face-to-face interview on [DATE] at 11:52 AM, Employee #2 (Director of Nursing/DON) acknowledged the findings and stated, We don't document things that weren't done or didn't happen. Cross Reference 22B DCMR Sec 3231.11 Based on record review and staff interview, for three (3) of 47 sampled residents, facility staff failed to ensure resident's records contained accurate information. Residents' #229, #132 and #128. The findings included: 1A.The facility's staff failed to ensure Resident #229's Post Fall Huddle dated [DATE] contained accurate information as evidence by documenting the resident's fall as witnessed. Resident #229 was admitted to the facility on [DATE] with multiple diagnoses including Stage 4 Malignant Neoplasm of Lower Lobe, A nursing note dated [DATE] at 11:30 PM documented the following but not limited to: Resident was observed by medication nurse at 11:00 pm and she was sleeping. Around 11:15 pm resident was observed on floor, unresponsive resident was transferred back to bed. CPR was initiated. 911 was called. A review of a Post Fall Huddle dated [DATE] at 11:40 PM documented the following but not limited to: Was fall witnessed? Yes. 1B. The facility's staff failed to ensure accurate information was included in the Facility Reported Incident. As evidenced by, not including the resident expired in the facility and discharged to a funeral home. Resident #229 was admitted to the facility on [DATE] with multiple diagnoses including Stage 4 Malignant Neoplasm of Lower Lobe, Generalized Muscle Weakness, and Legally Blind. A nursing note dated [DATE] at 11:30 PM showed, Resident was observed by medication Nurse at 11:00 PM and she was sleeping. Around 11:15 PM resident was observed on floor, unresponsive resident was transferred back to bed. CPR was initiated. 911 was called and arrived around 11:43. Dr [NAME] was called and ordered to transferred to nearest Hospital for evaluation and treatment via EMS. Responsible Party was called. A nursing note dated [DATE] at 2:10 AM documented, EMS (Emergency Medical Services) team pronounced resident dead at approximately 12:35 am, CPR terminated, [doctor's name] made aware and he stated that cause of death is Malignant Neoplasm of Lower Lobe of Left Bronchus or Lung. RP (responsible party) could not be reached on phone immediately but a call back message was left. Resident was given postmortem care with dignity. Writer will continue to follow up with RP. A State Survey Facility Reported Incident Intake form# DC~11434 dated [DATE] at 4:39 AM documented, According to the charge nurse, resident was last seen lying on her bed with bed on lowest position and respiration un-labored at 11PM. By 11:15 PM, resident was observed on the floor unresponsive. Code called, resident was assisted back to the bed. MD was made aware and MD gave order to transfer resident to the nearest ER via 911 for treatment and further evaluation. A nursing note dated [DATE] at 6:56 AM documented, The remains of resident body was collected by two DC morgue personnel by 6:26am. RP could not be reached on [phone number]. Next shift will follow up. During a telephone interview on [DATE] at 2:58 PM, Employee #5 (Nurse Supervisor) stated that she sent the Facility Report Incident to the State Survey Agency. However, she did not provide an explanation as to why she did not include that the resident had expired in the facility and discharged to the funeral home.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0849 (Tag F0849)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility staff failed to ensure that one (1) of 47 sampled residents had a curr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility staff failed to ensure that one (1) of 47 sampled residents had a current written hospice care plan that included both the most recent hospice plan of care and a description of the care and services furnished by the long term care facility. Resident #15 The findings included: A review of the facility's Hospice agreement documented, .Hospice Plan of Care means a written plan which is established, maintained, reviewed and modified if necessary by an Interdisciplinary Hospice Team . Nursing Home Plan of Care means a written care plan which is established, maintained, reviewed and modified if necessary by a Nursing Home Interdisciplinary Team . Design and Maintenance of Hospice Plan of Care .Hospice shall furnish the Nursing Home with a copy of the following items: .2) the most current Hospice Plan of Care . The Hospice Plan of Care will identify the care and services that are needed and specifically identify which provider is responsible for performing the respective functions that have been agreed upon and included in the Plan of Care. Design and Maintenance of Nursing Home Plan of Care .Nursing Home shall furnish Hospice with a copy of the Nursing Home Plan of Care. The Nursing Home will periodically review and modify the Nursing Home Plan of Care in coordination with Hospice . Compilation of Records .Each medical record shall completely, promptly, and accurately document all services provided to, and events concerning, each Residential Hospice patient . Resident #15 was admitted to the facility on [DATE] with the following diagnoses: Polyosteoarthritis, Age-Related Physical Debility, Parkinson's Disease, Legal Blindness, Schizophrenia, Dementia, and Encounter for Palliative Care. A review of Resident #252's medical record revealed: A Face Sheet documented that Resident #15 had an Court Appointed Guardian/Representative. A Physician's Order dated 01/21/22 documented: Resident readmitted to [Name of Hospice] with a diagnosis of Parkinson's Disease with a prognosis of six (6) months or less if the disease goes the normal course. Please call [Name of Hospice] at .when there is a change of care condition. Symptoms management concern, death of a patient, clinical changes prior to any test/hospitalizations. An Informed Consent Form documented that Resident #15 was to receive hospice services from [Name of Hospice], signed by Resident #15's Representative on 04/21/21. A Medicare Hospice Benefit Election Form that documented that the Resident was to receive hospice benefits and signed by Resident #15's Representative on 04/21/21. A care plan initiated on 04/27/21 documented: Focus: Advanced directive form has been completed and Resident is currently on hospice care with [Name of Hospice and Phone Number] with a diagnosis of Parkinson's Disease .Care Plan Goals reviewed 05/17/23. A care plan initiated on 06/29/23 documented: Focus: [Resident #15] admitted with Hospice [Name of Hospice] with a diagnosis of Parkinson's Disease. Interventions: Allow/resident/family to discuss feelings, etc, Arrange visits with clergy, social worker, or psychological services prn (as needed), [NAME] with ADL care and pain management as needed, Encourage loved ones to keep in contact/visit, Evaluate for unmet needs such as toileting, hunger, thirst, fatigue, Hospice referral, Observe for and medicate for pain/discomfort as needed. Notify MD of unrelieved pain. Of note, the Nursing home care plans for Resident #15 had not been updated since 06/29/23 and did not include or specify the care and services that were to be provided by the Hospice agency. A Hospice Plan of Care for Resident #15 from [Name of Hospice] dated 06/23/22 documented:: DME/Supplies: DME: Oxygen concentrator; Safety Measures: Aspiration precautions, Equipment, Safety start, Fall precautions, .Support during transfer and ambulation, Standard precautions/infection control, Use of assistive devices; Diet/Hydration: Pureed diet .Goals/Interventions/Summary of Problems: Pain/Alteration in comfort .Interventions: Administer pain medication as prescribed . Respiratory: Alteration in Respiratory Status . Interventions: Assess respiratory status .Patient/Caregiver will demonstrate safe use and maintenance of respiratory equipment .GU/GI Nutritional/Endocrine: Alteration in Nutrition related to disease progression as evidenced by weight .Interventions: Determine nutrition hydration needs and desires . Integumentary: Potential for skin breakdown due to immobility .Medical Social Services Interventions: Assist family/caregiver with coping, .Counseling for family/patient coping, Counseling for planning decision making, Facilitate problem-solving and decision making, and Financial counseling/linkage for additional resources . Of note the Hospice Plan of Care included in Resident 25's medical record, had not been updated since 06/23/22 and did not specifically identify which hospice provider was responsible for performing the respective functions that were agreed upon and included in Resident #25's Hospice Plan of Care. A review of the Quarterly Minimum Data Set Assessment on 08/03/23 documented that the Resident had received hospice services within the last 14 days of the assessment. Further review of Resident #15 medical record lacked documented evidence that facility staff updated the Resident's comprehensive person-centered care plan to include the hospice agency's care plan for the Resident. During a face-to-face interview on 11/14/23 at 10:14 AM, Employee #28 (Hospice Nurse) stated Resident #15's Hospice Plan of Care had been updated since 06/29/23 and she was not aware that the facility did not have a copy of Resident #15's most recent Hospice Plan of Care. She then added that she would print the resident's most recent hospice plan of care and would leave it with the Resident's nurse. During a face-to-face interview on 11/14/23 at 10:28 AM, Employee #27 (Registered Nurse) acknowledged that Resident #15's comprehensive care plan had not been updated and did not include the hospice plan of care for the resident.
Aug 2023 5 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, review of video footage, staff interviews, and resident interviews, for one (1) of six (6) ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, review of video footage, staff interviews, and resident interviews, for one (1) of six (6) sampled residents, the facility staff failed to adequately supervise Resident #1 while the resident sat in the secured courtyard on the evening of 07/27/23. Subsequently, a pizza delivery person who was leaving the facility held open the secured gate to allow Resident #1 to pass through. These failures resulted in an immediate jeopardy situation. The immediate jeopardy was identified on August 4, 2023, at 3:04 PM. The facility provided a plan of action to address the immediacy on August 4, 2023, at 10:02 PM and it was accepted. After the plan was verified the IJ was removed on August 7, 2023, at 2:21 PM while the survey team was onsite. After the removal of immediacy, the deficient practice remained for the potential for minimal harm, with the scope and severity of D. The findings included: A review of the facility's Elopement (Pink Alert) Policy with a revision date of 05/17/18 documented, 1. Elopement Prevention- section C- In the event of elopement Pink Alert a search is conducted immediately, If the resident is not located within ½ hour of sustained search, the Administrator and Director of Nursing are to be called regardless of the day or hour . 2. Elopement Drill Procedures. Section A. Schedule - the elopement drill schedule is reasonable intervals as scenario determines. The schedule is carried out by the Safety Committee. Section B. Staffing - search party participants search rooms, boiler room, beneath beds, storage, equipment, laundry, staff development rooms, trash bins, parking areas, beneath stairways, parking areas, parked vehicles and surrounding shrubbery. Section D. Documentation - Elopement Checklist -SCC (Safety Committee Chair) completes the checklist .checklist is maintained by the SCC. Review of a document titled, Elopement Drill Check List documented, The front desk (alert Code Pine (sp)) and Safety Officer are to be notified within 5 minutes, the DON and Administrator are to be notified within 15 minutes, the physician is to be notified within and half hour. If the resident is not found within one hour the police department is to be notified .If resident is not found in less than two hours (DOH) is to be notified. Next the Ombudsman followed by the Adult Protective Services. A review of a policy titled, Wandering & Wander Guard Policy dated 07/30/18 documented, .Section 5. A missing resident is considered a facility-wide emergency. If a resident is missing, the elopement /missing resident emergency procedure will be initiated .If the resident is not located, notify the Administrator and Director of Nursing services, the Legal Representative, the Attending Physician, Law Enforcement Officials, and Required Government Agencies. Review of an untitled policy dated 01/01/23 documented, Policy Statement: Inspire Rehabilitation and Wellness Center is committed to the safety of our residents, staff, visitors, and property; while respecting the privacy, rights of our residents, staff, and visitors. The courtyard is fenced and can be used for outdoor visitation and outdoor activities. This area is monitored by surveillance camera and screen is at the receptionist area for monitoring by the receptionist. The receptionist is present in the lobby 24 (hours) X 7 (days-a-week) .The exit gate is secured by wander alert and every person entering or leaving needs to be buzzed in or out to prevent any resident from leaving without authorization. The document included an Elopement Drill Check List that lacked documented evidence of who conducted the outlined task and times the task was done, including: the time front desk staff announced the Pink Alert, the time the Administrator, DON, and physician were notified of the drill, and documented evidence of communication that staff checked on all non-nursing units (basement , kitchen, administrative offices, elevators, roof access if there [applicable], dining area, building premises, parking lot, smoking area, patio [and] lobby) for [Resident #3] . Review of a policy titled, Elopement/Missing Resident dated 05/2023 documented, The facility will identify residents who are risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents. A situation in which a resident leaves the premises or a safe area without the facility's knowledge and supervision if necessary, would be considered an elopement section 3. If a resident is missing, initiate the elopement /missing resident emergency procedure .if the resident was not authorized to leave, call a code for the missing resident [Code Pink] .follow search protocol . The facility's assessment dated [DATE] documented, Inspire has a surveillance camera system, nurse call system, door alarm system .wanderalert complaint entry/exit ways . Resident #1 was admitted to the facility on [DATE] with multiple diagnoses including Dementia with Agitation, Cognitive Communication Deficit, and Muscle Weakness. A review of an admission nursing note dated 07/05/23 at 9:28 PM documented, .Alert oriented X 2 (name and time) .Medical history of the following: Acute Encephalopathy, 2/2 Delirium and Toxic Encephalopathy, Dementia with Agitation .Discharge diagnosis Living alone and unable to care for self .He was transferred to [Nursing Home Name], a skill [skilled] nursing facility for further therapy . Review of a document titled, Elopement Risk Evaluation, dated 07/05/23, revealed staff failed to complete sections D - Mobility and E - Diagnosis. Resident #1, however, had an Elopement Risk Score of 0 and was documented as not at risk for elopement. A review of progress notes dated from 07/05/23 to 07/11/23 lacked documented evidence of staff noting elopement attempts or elopement concerns for Resident #1. An admission Minimum Data Set, dated [DATE] documented Resident #1 had a Brief Interview for Mental Status summary score 04, Resident #1 was coded for wandering that occurred 1 to 3 days during this assessment period. Additionally, under section Functional Status - the resident was coded for requiring supervision and support by the physical assistance of one staff person when off the unit. A review of Resident #1's care plan revealed it did not outline how staff would supervise Resident #1's locomotion while off the unit. Progress notes dated from 07/12/23 to 07/26/23 lacked documented evidence of staff noting elopement attempts or elopement concerns for Resident #1. The Medication Administration Record (MAR) revealed the resident was administered Xarelto 20 mg po for Atrial Flutter and Valproic Acid 250 mg for Mood Disorder at 5 PM on 07/27/23. An observation of the facility's surveillance video showed a pizza delivery person entering the lobby at 6:16 PM on 07/27/23. It was then observed that the pizza delivery person held the secured exit gate open so Resident #1 could pass through. Resident #1 was then seen self-propelling in a wheelchair and exiting the facility courtyard at 6:17 PM on 07/27/23 unsupervised and without the knowledge of facility staff. The resident was noted to be wearing a long sleeve shirt, long-leg pants, and socks. The resident, however, was not wearing shoes. Per World Weather, the following temperatures were listed for 07/27/23. Morning- 77 degrees Day - 93 degrees Evening - 91 degrees Night - 79 degrees https://world-weather.info/forecast/usa/washington_1/27-July/ Review of the State Agency Facility Reported Incident Form #DC-12139, documented, Date of Alleged Event - 07/27/23- Approximately around 7:30 [PM] after receiving [pronoun] dinner during routine rounds, [Resident #1] was not observed on the unit or the dinning facility, after the looking in the facility the resident was not located and an elopement was called. Family and police notified, neighborhood search was initiated, and the facility staff went to the resident home .Update from provider dated 07/28/23 [Resident #1] has not been located. We discovered [pronoun] was let out [secured gate] by the Pizza delivery driver . 2nd Update 07/28/23 at 12:52 PM .Administrator, Social Worker and Administrator in Training went to [local hospital] to confirm the identity of [Resident #1]. Resident located at [local hospital] resident is alert, oriented X4 (name, place, time, and situation) .per the hospital, they are ready to discharge [pronoun] back to the facility . A review of a social worker's progress note dated 07/27/23 at 10:30 PM documented, The following hospitals were called to inquire if the resident was located at their hospital to which they indicated [Resident #1] was not. [Local hospital #1] was contacted at 10:20 PM, [Local hospital #2] was contacted at 10:30 PM, [Local hospital #3] was contacted at 10:40 PM, [Local hospital #4] was contacted at 11:00 PM, [Local hospital #5] was contacted at 11:00 PM, [Local hospital #6] was contacted at 11:20 PM, and [Local hospital #7] was contacted at 11:30 PM. A review of a nursing supervisor's progress note dated 07/27/23 at 10:32 PM documented, Resident had [pronoun] dinner and [pronoun] plate was taken around 5:40 PM by the CNA. [Resident #1] was last seen by the CNA [a] few minutes before 6 PM in the hallways and wheeling [pronoun] around. [Resident #1] usually goes downstairs and comes back to [pronoun] room. Later on, Employee #4 (Receptionist) reported that [Resident #2] saw [Resident #1] leaving the facility. Code Pink (missing person) was called by the receptionist. A review of a social worker's progress note dated 07/27/23 at 11:30 PM, documented, Writer contacted DC Adult Protective Services . to file a report on [Resident #1] eloping from the facility . A review of a nursing progress note dated 07/28/23 at 12:30 PM documented, At around 11 AM, during continued search attempts [Resident #1] was located at [local hospital #4] 2 staff members went to [local hospital #4] name] to identify [Resident #1] in-person. Identity confirmed for [resident's name] and [pronoun] is in stable condition .Per [local hospital #4] resident is alert, oriented X4 and was picked up from Massachusetts Avenue. Per the nurse at the ER, the resident was at the side walk and reported that [pronoun] just felt weak and a passerby to call 911 . [Resident #1] was registered in their system at 11:07 PM last night. Per labs done at the hospital, there are no critical findings and are within normal limits. Per the hospital . They are ready to discharge [Resident #1] back to the facility .Physician and family notified . A review of a hospital Discharge summary dated [DATE] documented, patient discharge instruction for [Resident #1]. Patient Information arrival date and time 07/28/22 at 00:22 (12:22 AM). discharge date and time 07/28/23 at 12:14 [PM] In addition, the discharge instructions documented, No concerning findings on labs or imaging of XR (x-ray) of the hip. Please return if you have any concerning symptoms. According to the hospital's discharge summary, the resident was evaluated for Weakness. It should be noted the resident check in time in the ER approximately 6 hours after [pronoun] left the facility. A review of an Elopement Risk assessment dated [DATE] indicated Resident #1 was at risk for elopement with a score of 4. A second Elopement Risk Assessment was conducted on 07/31/23, in which Resident #1 received a score of 8 and was categorized as at risk for elopement. A review of the facility's investigative notes and progress notes dated from 07/27/23 to 08/01/23 lacked documented evidence of the specific times when investigation activities occurred, such as when Code Pink was called, when the Administrator was informed of Resident #1's elopement, when the police were notified of Resident #1's elopement, and when the family and physician were informed of Resident #1's elopement. During an observation on 08/01/23 at approximately 2:30 PM, the surveyor had to identify herself before staff buzzed her into the secure gate. Also, observed was signage posted outside/inside the gate located near the intercom system that documented, Do not let any resident follow behind you when you leave. The door will be buzzed out for you individually. The resident needs to sign out before leaving the facility. During an initial observation of Resident #1's room on 08/01/23 at approximately 3:00 PM showed Resident #1 sleeping, wander guard on left ankle, bed in low position, fall mat on left side, and wheelchair at the foot of the bed on the right side. During face-to-face interview starting at 6:19 PM on 08/01/23 to 4:18 PM on 08/02/23 with Employee #6 (Unit Manager), Employee #2 (DON), Employee #3 (QA/Educator) Employee #1 (Administrator), and Employee #5 (the nursing supervisor who completed the Elopement Assessment) revealed they could not provide the surveyor with a key code to delineate what the different scores meant for the facility. However, they admitted to using assessments and residents' behavior to determine elopement risk. During a face-to-face interview on 08/01/23 at 4:48 PM, Employee #3 (Staff Educator/ Quality Assurance/ Infection Preventionist) stated that after Resident #1 eloped on 7/27/23, she began educating staff, including Employee #4 (Receptionist), on Elopement Prevention, Reaction, Ensure Resident Safety. Additionally, a review of the post-test provided to staff revealed that the tests had not been graded. There were no teaching tools available. Also, Employee #3 stated that she didn't grade all tests, and during teaching, she engaged with employees to make sure they understood and that her test served as a teaching tool as well. During a face-to-face interview on 08/01/23 at approximately 6:00 PM, Employee #10 (assigned CNA) she stated that she picked up Resident #1's dinner tray between 5:30 PM and 5:45 PM. The employee reported that she heard an announcement for Code Pink around 6:30 p.m. to 7:00 p.m. and was instructed to check all residents on the unit. Having searched the unit and being unable to locate Resident #1, Employee #7 (RN) went to the courtyard to look for the resident. In addition, Employee #10 reported that Resident #1 has gone to the courtyard independently and returned to the unit in the past. During a face-to-face interview on 08/01/23 at 6:07 PM, Employee #11 (CNA) stated that she gave Resident #1 [pronoun] dinner tray around 5:00 PM on 07/27/23 and last saw the resident sitting in [pronoun] wheelchair in the hall of the unit around 6:00 PM. In addition, the employee said a nurse told her to check all residents. When she checked Resident #1's room, the resident was not in the room. The employee also said she then went to the courtyard to look for the resident, but she could not locate the resident. Furthermore, Employee #11 reported that Resident #1 has gone to the courtyard independently and returned to the unit in the past. During a face-to-face interview on 08/01/23 at 6:19 PM, Employee #6 (2nd Floor Unit Manager) he stated that the DON (Employee #2) called him on 07/27/23 between 6:15 PM and 6:30 PM informing him that Resident #1 eloped. The employee stated that he was very surprised because of the resident's cognitive impairment and the resident had no issues prior with elopement concerns. Furthermore, the employee said that he called and spoke with staff to include Employee #5 (assigned nurse/Supervisor), Employee #10 (assigned CNA) and Employee #7 (RN who worked on the floor) who reported they were informed by Employee #4 (Receptionist) who made them aware that Resident #1 was outside the gate. In addition, the employee said that he spoke with Employee #4 (Receptionist) who reported that Resident #2 made him aware that he observed Resident #1 rolling past the gate in a wheelchair. During a second observation of Resident #1's room on 08/01/23 at 6:30 PM, Resident #1 was observed sleeping, wander guard on left ankle, bed in low position, fall mat on left side, and wheelchair at the foot of the bed on the right side. During a face-to-face interview on 08/01/23 at 6:50 PM, Employee #2 (DON) stated that staff called her and informed her that Resident #1 had been observed outside the gate by another resident. Her and the administrative staff went to the facility and continued the elopement protocol including searching for the resident, educating staff, and reassessing elopement residents. During a face-to-face interview on 08/01/23 at 7:12 PM, Resident #2 stated that [pronoun] saw [Resident #1] outside the locked gate rolling down the street in a wheelchair between 6:15 PM and 6:30 PM on 07/27/23. Resident #2 said [pronoun] told Employee #4 (Receptionist) that a resident was outside the gate rolling down the street in a wheelchair. Then Resident #2 said, [Employee #4] saw on camera that [Resident #1] got out with the pizza man when he [Resident #4] buzzed the pizza man out. During a face-to-face interview on 08/02/23 at 8:31 AM, Employee #4 (Receptionist) stated that he had multiple responsibilities including monitoring residents sitting in the courtyard via the surveillance camera, buzzing individuals in and out of the secured gate surrounding the courtyard, and making announcements on the loudspeaker. When asked what happened on 07/27/23, Employee #4 reported that Resident #2 informed him that another resident was outside the secured gate. Because he had no idea what resident was outside the gate, he notified all five units that a resident had been observed outside by Resident #2, and staff should verify residents on each unit. After a few minutes, the staff on Unit One informed him that Resident #1 wasn't on the unit, so he announced, Code Pink (missing person) over the loudspeaker. The employee was asked how Resident #1 got out of the secured gate since he controls who enters and exits the gate and monitors residents in the courtyard. Employee #4 said, I don't know. I looked at the monitor screen to buzz the pizza delivery guy out, but I didn't see [Resident #1]. I took my eyes off the screen to call staff to pick up the pizza. I assume the resident left out the gate with the pizza guy. In addition, the employee stated, I saw Resident #1 in the courtyard on 07/27/23 but [pronoun] went back to [pronoun] floor before 3:00 PM. I don't recall [pronoun] coming back downstairs. Employee #4 was asked if he left his post after 3:00 PM on 07/27/23. Employee #4 said, I worked 12 hours that day and someone covered me earlier in the day when I went to the bathroom, but not around that time. The employee could not remember who covered him when he went to the bathroom. It should be noted that the job description for Employee #4 (dated 03/02/23) did not specify what the employee was expected to do when monitoring (supervising) residents in the courtyard. During an observation of the receptionist area including the surveillance screen on 08/02/23 at approximately 9:00 AM, the entire courtyard including the secured gate could be observed. Additionally, the screen showed people entering and exiting the gate. During a third observation of Resident #1's room on 08/02/23 at 11:20 AM revealed Resident #1 was lying in bed, awake, and oriented. According to Resident #1, [pronoun] left the facility recently to go to Marymount, Florida. During a face-to-face interview on 08/02/23 at 12:30 PM, Employee #13 (Receptionist) stated that [pronoun] was responsible for monitoring residents while in the courtyard. It should be noted the employee signed job description (dated 05/20/22) did not specify what the employee was expected to do when monitoring (supervising) residents in the courtyard. During a face-to-face interview on 08/02/23 at 2:37 PM, Employee #1 (Administrator) stated that staff called and informed him of Resident #1's elopement. Upon arrival at the facility, he continued elopement interventions, which included notifying public officials of Resident #1's elopement, searching in the community for the resident until 3:00 a.m. on 7/28/23, calling hospitals, checking an electronic health system for local hospital admissions, evaluating the wander guard system, and educating staff about elopement and the new entry and exit process at the secured gate. When determining if a resident is at risk for elopement, the clinical team meets and discusses risk factors, behaviors, medications, and diagnoses. During a face-to-face interview on 08/02/23 at 3:56 PM, Employee #7 (RN) stated that he last observed Resident #1 on 07/27/23 when he administered the resident's routine 5:00 PM medications. Also, Employee #7 didn't realize Resident #1 wasn't on the Unit until Employee #4 (Receptionist) called and told him Resident #2 saw Resident #1 outside the gate. Furthermore, Employee #7 reported that he searched the unit, courtyard, outside the gate, and down the street, but could not find Resident #1. During a face-to-face interview on 08/02/23 at 4:18 PM, Employee #5 (Assigned Nurse/Nursing Supervisor) stated that he arrived late (7:00 PM) to work on 07/27/23 due to an emergency. Upon entering the unit, he heard Employee #4 (Receptionist) announce Code Pink. He instructed nursing staff to check on all residents. Then he walked downstairs to talk with Employee #4, who told him that Resident #2 observed Resident #1 outside the locked gate rolling down the street in [pronoun] wheelchair. Afterwards, Employee #5 walked outside the gate and up the street looking for the resident but failed to locate Resident #1. After approximately 15 minutes, he returned to the facility and called the DON (Employee #2) to notify her of Resident #1's elopement. According to Employee #5's timesheet, he punched in at 7:00 PM on 07/27/23. During a face-to-face interview on 08/03/23 at 10:10 AM, Employee #8 (CNA) stated that Code Pink meant shooter. During a face-to-face interview on 08/03/23 at 10:15 AM, Employee #9 (CNA) could not articulate the meaning of a Code Pink. However, a review of the emergency codes badge noted intermittently on employee badges, revealed a list of codes. On the badge, code pink was defined as missing person. During a face-to-face interview on 08/03/23 at 11:17 AM, Employee #12 (HR Director) reviewed the job description for all Receptionists and commented, I don't see that they [receptionists] are responsible for supervising residents while in the courtyard. Additionally, Employee #12 said, During orientation they [receptionists] are paired with a partner and the partner tells them about supervision, monitoring, what to look for, and who to call in anything that is off-putting (altercation). However, Employee #12 did not have documented evidence of Employee #4's orientation related to resident courtyard supervision. Based on these findings, on August 4, 2023, at 3:04 PM, an Immediate Jeopardy (IJ)-J situation was identified. On August 4, 2023, at 10:02 PM, the facility's Administrator provided a corrective action plan to the State Agency Survey Team that was accepted. The plan included: 1. CORRECTIVE ACTION FOR THE AFFECTED RESIDENTS -Resident #1 was located at [local hospital #4] on 7.27.23. Resident #1 returned to the facility on 7.28.23. Resident #1 was assessed head to toe by the charge nurse. The were not negative findings. This is consistent with the discharge notes from the hospital including having no pertinent findings with labs and Xray. Resident #1's elopement risk assessment was -updated by the charge nurse on 7/28/2023 to ensure the resident receives proper interventions and prevent future incidences. Resident #1 was added in the elopement binder in all locations to ensure that staff are aware of his elopement risk and ensure his safety. The resident was given a Wanderguard and placed on 1:1 immediately. Resident #1's care plan was modified for elopement on 7.31.23 to ensure that resident's care plan outlines how staff have interventions for elopement in place and ensure residents safety to prevent further elopement incidences. The care plan continues to be updated and the most recent update was done on 8.4.23 outlining supervision and level of assistance for the resident. Due to the wanderguard, the exit gates will not open unless a staff punches in a code to specifically let the resident out. 2. IDENTIFICATION OF OTHERS WITH THE POTENTIAL TO BE AFFECTED -All residents have the ability to be affected by this deficient practice. A head count was done for all residents on 7.27.23 and all residents were accounted for within the facility. A house wide elopement evaluation was done for all residents on 7.28.23 and no other resident was found to be at risk for elopement. The elopement drill conducted on 2.17.23 with Check List had the Administrator and Director of Nursing's signature who conducted and coordinated the elopement drill with the date. The police was not called as that part is not done during the drills. The time of events during the drill will be incorporated in the next elopement drill. This deficient practice, however, cannot be retroactively corrected. Upon notification by DOH about the responses by the CNA about Code Pink a check was done by the Nurse Educator on 8.4.23 for all CNAs in house to reinforce the meaning of Code Pink. The rest of the CNAs will have reinforcement of the education upon the start of their shift. This will be on-going to ensure house-wide reinforcement is complete. 3. MEASURE TO PREVENT REOCCURRENCE -A robo-call was made to all staff and to all family members on 7.28.23 to educate them that they should not hold the door open for anyone else, everyone will be buzzed out individually. A notice was posted at all exits effective 7.27.23 to state DO NOT LET ANY RESIDENT FOLLOW BEHIND YOU WHEN YOU LEAVE. The door will be buzzed out for you individually. RESIDENTS NEED TO SIGN OUT BEFORE LEAVING THE FACILITY. Education for elopement was done for all staff on 7/27/23 by the QA nurse on 3-11 and 11-7 shift. The facility ensured 100% of staff present in the facility at the time were educated and ensured education thereafter for all staff at the start of their shift. The ADON educated all department heads on 7.28.23 during the Ad-HOC QAPI meeting and the department heads educated all their staff on elopement protocols. Education continued by the Staff Educator, QA Nurse and ADON for all employees as they resumed duty effective 7.28.23 onward. All residents who have orders for Wander Guard had their devices checked for function and proper placement on 7/27/2023 by the nursing staff. Maintenance checked all WanderGuard Door alarms and locks to ensure proper functionality on 7/28/2023. There were no negative findings from this audit. Nursing Staff continues to supervise all residents under their care with ensuring they round on the residents at least every 4 hours. Residents with behaviors or cognitive impairment that need additional supervision will be rounded on at least every 2 hours. Nursing staff will ensure hourly rounding is done for elopement risk residents to ensure safety. Supervisors/designee are responsible for rounding in social areas like dining rooms to ensure residents are monitored in common areas of the facility. Routine resident checks involve entering the resident's room and/or identifying the resident elsewhere on the unit to determine if the resident's needs are being met, identify any change in the resident's condition (appears or acts differently than baseline), identify whether the resident has any concerns, and see if the resident is sleeping, needs toileting, any assistance, etc. If any abnormality is noted, appropriate steps of complete assessment, notifications and documentation are required. In those cases, rounding may need to be more frequent as applicable to the change in condition. The person conducting the routine check shall report promptly to the Nurse Supervisor/Charge Nurse for any changes in the resident's condition and medical need. Additionally, the receptionist will notify the nursing supervisor when a resident is in the courtyard unattended for more than an hour. The receptionist will use a sign in/out log with time for residents in the courtyard going forward. -Receptionists were additionally educated on 7.27.23 by the Staff Educator and HR on their job description to elaborate Monitor visitor access area by emphasizing the importance of using camera surveillance to supervise resident activity in the courtyard and ensuring the gate is monitored while buzzing people out with special emphasis on a heightened level of supervision while food delivery personnel or visitors enter and exit the gate. Any person entering or exiting the courtyard is now required to identify themselves via intercom. In addition, they are instructed to ensure the gate is closed behind them and to not allow anyone access to get in or out of the courtyard besides themselves. The gate will then be unlocked if all the conditions are met. The receptionist/designee monitors this activity through camera surveillance. If any resident is leaving unauthorized at this time, the receptionist will not buzz them out. A resident council meeting was held on 7.28.23 by the Administrator reviewed and discussed safety policy for resident elopement. Administrator expressed the importance to always keep everyone safe by being aware of our surroundings. Provided residents with letters for continued educated about entry and exit from the premises safely when being buzzed in and out once being cleared to leave. 4. MONITORING CORRECTIVE ACTION -Nursing Director or designee will conduct a weekly audit of Wanderguard residents to ensure it is properly functioning and all WanderGuard are properly in place. This audit was started on 7.28.23 will be done weekly x 4 and monthly x 2. Negative findings, if any, will be corrected upon discovery. Maintenance manager or designee will audit Wanderguard doors, and locks to ensure proper functioning and that the receptionists are following procedures to secure the courtyard, including following entry and exit protocols, and monitoring surveillance cameras. This audit will be done weekly x 4 and monthly x 2. Negative findings, if any, will be corrected upon discovery. Elopement Binders will be audited by the Unit Managers to ensure that the list of residents at risk of elopement is accurate and consistent with the elopement assessment. These audits will be completed weekly times four and monthly times three. Negative findings will be corrected upon discovery. An audit will be done by the Administrator/Designee to ensure the courtyard is being supervised by the receptionist using the surveillance monitoring camera and there is use of the intercom to ensure each person is buzzed out is reminded to close the door behind them and not let others outside. This audit was started on 7.27.23 for 11-7 shift and scheduled to be done q shift x 3 days, daily x 3 days and weekly thereafter x 4 weeks, monthly x 2 months. Negative findings, if any, will be corrected upon discovery. All the above-mentioned audits will be tracked and reported to the QAPI committee monthly and audits will be completed weekly times four and monthly times three. Negative findings will be corrected upon discovery. All Findings to be reported to the monthly QAPI for further recommendations. Verification of the removal of the immediacy was performed by the survey team onsite on August 7, 2023, at 2:21 PM. Cross reference 22B DCMR sect. 3211.1 (d)
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff interview, and family interview, the facility staff failed to offer or provide a resident's family...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff interview, and family interview, the facility staff failed to offer or provide a resident's family with a copy of the base-line care plan for one (1) of six (6) sampled residents. (Resident #6) The findings included: Resident #6 was admitted to the facility on [DATE] with multiple diagnoses including Malignant Neoplasm of Esophagus, Gastrostomy, and Dysphagia. A review of a Baseline Care Plan with a signature date of 01/30/23 documented, Initial IDT (Interdisciplinary Team) meeting held for [Resident #6] . the R/P [name] participates over the phone . A review of progress notes dated 01/30/23 to 02/07/23 lacked documented evidence Resident #6's responsible party was offered or provide a copy of the Base Line Care plan dated 01/30/23. During a face-to-face interview on 08/05/23 at 10:40 AM, Employee #16 (registered nurse (RN)/Unit Manager) stated that she conducted the Base Line Care Plan meeting on 01/30/23 and the responsible party participated over the phone. The employee said that the responsible party was provided a copy of the Base Line Care Plan. When asked if she could provide documented evidence that the responsible party was provided a copy of the Base Line Care Plan dated 01/30/23, Employee #16 said, I can't answer right now. I'll let you know. It should be noted that Employee #16 did not provide the surveyor with documented evidence that Resident #6's responsible party was provided a copy of the Baseline Care plan dated 01/30/23 prior to the survey exit. During a telephone interview on 08/07/23 at approximately 10 AM, Resident #6's responsible party stated that she did not attend a care plan meeting over the phone on 01/30/23. The responsible party also stated that she was not offered or provided a copy of the Base Line Care Plan dated 01/30/23.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews, the facility's staff failed to develop a care plan that outlined goals and interve...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews, the facility's staff failed to develop a care plan that outlined goals and interventions to address a resident's need for the physical assistance of one staff member for locomotion while off the unit for one (1) of six (6) sampled residents. (Resident #1) The findings included: Resident #1 was admitted to the facility on [DATE] with multiple diagnoses including Muscle Weakness and Dementia with Agitation. A review of an admission Minimum Data Set, dated [DATE] documented Resident #1 had a Brief Interview for Mental Status summary score of 4, which suggested the resident had a severely impaired cognitive status. Resident #1 was coded for wandering that occurred 1 to 3 days during the assessment period, requiring the supervision and supported by the physical assistance of one staff person when off the unit. In addition, the resident was not coded for using restraints or alarms. A review of Resident #1's care plan revealed it did not outline how staff would supervise Resident #1's locomotion while off the unit. During a face-to-face interview on 08/02/23 at 11:07 AM, Employee #2 (Director of Nursing) reviewed Resident #1's care plan and stated that she did not see a care plan to address the resident's supervision of locomotion while off the unit. 22B DCMR sect 3210.4
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews, and staff interviews, the facility's staff failed to ensure a non-prescribed hypertensive...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews, and staff interviews, the facility's staff failed to ensure a non-prescribed hypertensive medication (Hydralazine HCL - 25 milligrams) was secure and inaccessible for one (1) of six (6) sampled residents. (Resident #4) The findings included: Resident #4 was admitted to the facility on [DATE] with multiple diagnoses including Amnestic Disorder due to known Physiological Condition, Wernick's Encephalopathy, Alcohol Abuse with Withdrawal with Perceptual Disturbances, and Hypertension. A review of Resident #1's physician orders to include active, complete, discontinued and struck out orders dated from 06/06/23 to 08/03/23 lacked documented evidence Resident #4 was ordered Hydralazine 25 milligrams. A review of a Quarterly Minimum Data Set (MDS) dated [DATE] documented that the resident had a Brief Interview for Mental Status summary score of 08, indicating the resident had moderate cognitive impairment. A review of Resident #4's Medication Administration Record (MAR) from 08/01/23 to 08/04/23 revealed the resident was administered medication on day shift (7 AM to 3 PM) and evening shift (3 PM to 11 PM). The MAR lacked documented evidence the resident received medication on the night shift (11 PM to 7 AM). On 08/05/23 at 8:04 AM, Resident #4 was observed sitting up in the bed eating breakfast. The resident's breakfast tray was in the bed at the time of the observation. On the resident's bedside table, there was a pink tablet on the table and an empty plastic medicine cup was beside the tablet. At the time of the observation, Employee #6 (registered nurse (RN)/Unit Manager) was at the bedside. Additionally, the resident was alert and oriented to name only. The resident appeared to become agitated when asked about the medication that was on the bedside table. During the observation, Employee #6 removed the medication. An observation of Resident #4's medication in the medication cart including the narcotic box showed that the resident was not prescribed the medication. During a face-to-face interview on 08/04/23 8:39 AM, Employee #15 (CNA) stated that when she passed Resident #4's breakfast tray she saw a pink pill in a cup on the bedside table. She told the resident to take the medication. In addition, the employee said that she did not tell the nurse about the pill because she got busy passing breakfast trays. During a second face-to-face interview on 08/04/23 at 10:10 AM, Employee #14 (LPN) stated that she administered medications to Resident #4 on the day shift (7 AM to 3 PM) and evening shift (3 PM to 11 PM) on 08/03/23, but that she did not administer medications to the resident or the resident's roommate at the time of the observation on 08/04/23. According to the employee, nursing staff administered all of Resident #4's medication since he is confused. Employee #14 said when she did her morning rounds, Resident #4 was asleep. She didn't walk next to the bedside table, so she didn't know a pill was at the bedside table.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of six (6) sampled residents, the facility's staff failed to ensure Resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of six (6) sampled residents, the facility's staff failed to ensure Resident #1's medical record included a Medication Administration Record and an accurate and complete Elopement Assessment. The findings included: Resident #1 was admitted to the facility on [DATE] with multiple diagnoses including Dementia with Agitation, Cognitive Communication Deficit, and Muscle Weakness. A review of a document entitled, Elopement Risk Evaluation dated 07/05/23 revealed that section D - mobility and section E - diagnoses were not complete A review of physician order dated 07/06/23 instructed, Xarelto 20 mg (milligrams) one tablet by mouth one time a day for unspecified atrial flutter take with dinner. A review of a physician order dated 07/07/23 instructed, Depakene (Valproic Acid) 250 mg one capsule by mouth two-times-a-day for mood disorder. A review of the MAR for July 2023 revealed that on July 27, 2023, Employee #5 (registered nurse (RN)/Nursing Supervisor) signed his initials in the space designated for 5:00 PM indicating that he administered Xarelto 20 mg and Depakene 250 mg for Resident #1 on that specified date and time. During a face-to-face interview on 08/02/23 at 3:56 PM, Employee #7 (RN) reported that the nurse assigned to Resident #1 was running late, so he administered medication to the resident. Additionally, the employee admitted that he made a mistake by failing to sign his initials in the MAR after administering Resident #1's medications at 5 PM on 07/27/23. During a face-to-face interview on 08/02/23 at 4:18 PM, Employee #5 stated, I didn't administer Resident #1's 5 PM medication on 07/27/23. I came to work at 7 PM that day. I signed in error. The other nurse [Employee #7] gave the resident [pronoun] medications. Employee #5 stated that he should have completed sections D and E of the Elopement Risk Evaluation on 07/05/23. Cross reference F689
Aug 2022 31 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents (#146), facility staff failed to provide a resid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents (#146), facility staff failed to provide a resident with services consistent with the professional standards of practice to prevent pressure ulcer/injury development. Subsequently, when the resident's pressure ulcer was first observed, it was at an advanced stage (Unstageable). The findings included: Resident #146 was admitted to the facility on [DATE] with multiple diagnoses that included: Fluid Overload, Chronic Kidney Disease and Dysphagia. Review of Resident #146's medical record revealed: 04/20/22 at 8:35 PM [Admission/readmission Screener] . Bilateral dry lower extremities (Skin Not open) . 4/20/2022 at 9:42 PM [admission Note] .admitted from [Hospital Name] . Head-to-toe assessment was conducted . [Resident] has bilateral very dry lower extremities. Resident does not have open skin issue . 04/20/22 [Physician's Order] Head-to-toe assessment and document in nurses note, notify MD (medical doctor)/RP (representative) of changes every evening shift every Wed (Wednesday). 04/20/22 [Physician's Order] Braden Scale: weekly x 4 wks (weeks) post-admission, then quarterly [and] PRN (as needed). Braden Scale for Predicting Pressure Ulcers dated 4/20/22 showed, admission .Low Risk [for developing pressure ulcers]. admission Minimum Data Set (MDS) assessment dated [DATE] showed facility coded: required extensive assistance with two plus persons physical assistance for bed mobility, toilet use, and personal hygiene; had an indwelling catheter; always incontinent of bowel; at risk for developing pressure ulcers and had no pressure ulcers, lesions, skin tears or moisture associated skin damage (MASD). The Treatment Administration Record (TAR) for 05/05/22 [Thursday] showed that facility staff initialed in the designated location that they conducted a head-to-toe assessment of Resident #146 per the physician's order. The staff also recorded that the head-to-toe assessment was completed in the nursing notes on the same day. From 05/05/22 evening shift (3:00 PM - 11:00 PM) to 05/07/22 night shift (11:00 PM- 7: 00 AM), a total of eight (8) shifts, the Certified Nurse Aide (CNA) documentation showed that Resident #146 did not receive a bed bath or shower. The Bath and Shower Sheet dated 05/07/22 showed .bath/shower days: Wed (Wednesday), Sat (Saturday), 3 PM-11 PM .[recorded Resident #146's skin as:] Normal- yes, redness/rash- no, peeling- no, open area- no, bruise-no . This form was signed by the assigned CNA and a licensed nurse. 05/08/22 at 3:40 PM [Daily Skilled Note] .ADLs (activities of daily living) care done, assisted with feeding. TURP (turning and repositioning) done q (every) 2 hrs (hours) for comfort and pressure relief . skin is dry and warm to touch . 05/09/22 at 12:06 PM [Tissue Analytics] Wound .Location: Sacrum. Length: 2.17 cm .Width: 6.07 cm .Observations: % (percent) granulation-10.00, % slough/eschar 90%. Wound Status- new. Acquired in House? Yes . [unstageable pressure ulcer]. 05/09/22 at 12:18 PM Situation Background Assessment Request (SBAR) . Communication Tool .Situation: open blister on right buttock . Resident observed with open blister on right buttock, NP (Nurse Practitioner) . notified . Wound team in house and assessed the wound. Responsible party . made aware . However, the Skin/Wound Noted dated 05/09/22 at 9:03 PM documented, .Sacral Ulcer/Sacral/Unstgble (unstageable) . Procedures: Ulcer debridement site . location: sacrum .Post-debridement [the removal of damaged tissue or foreign objects from a wound] length (cm- centimeter): 2.17 . width (cm): 6.07 . depth (cm): 0.2 . Percent debrided: 100% .Surgical debridement done to ulcer site .New unstageable pressure ulcer noted to sacrum. Area debrided at visit today Care Plan initiated on 05/09/22 [Resident #146] has open blister on right buttock . There was no documented evidence that from 05/01/22 to 05/08/22 (8 days), the facility staff observed any new skin issues/impairment on Resident #146. Subsequently, on 05/09/22, Resident #146 was observed with an unstageable pressure ulcer to the right sacrum/buttocks area that required surgical debridement. During a face-to-face interview on 08/03/22 at 1:51 PM, Employee #5 (1st Floor Unit Manager) acknowledged the finding and made no further comment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility staff failed to ensure that alleged violations involving abuse and neg...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility staff failed to ensure that alleged violations involving abuse and neglect or mistreatment were reported immediately for one (1) of 50 sampled residents. Resident #51. The findings included: Review of the facility's policy titled Prohibition of Abuse section F Reporting with a revised date of 05/01/18 documented, All alleged violations, the Administrator, Director of Nursing, or designee shall notify the Department of Health, via the event reporting electronically, or by phone in the event of the electronic system being unavailable within twenty-four (24) hrs of knowledge of the alleged incident and within two (2) hours if serious bodily injury has occurred or there is an allegation of abuse . Resident #51 was admitted to the facility on [DATE] with multiple diagnoses that included: Hypertension, Diabetes Mellitus, Unspecified Psychosis, and Cognitive communication Deficit. Facility Reported Incident (FRI), DC00010669, to the State Agency dated 04/11/2022 at 16:35 (4:35 PM), documented, Writer' attention was called to resident's room by assigned CNA, a resident observed in bed alert responsive, observed to the right of her forehead is swelling the size of a quarter, asked what happened she initially stated, I don't know, then almost immediately, she alleged she was hit by somebody . Writer and ADON went to resident's room, upon inquiring by the ADON, resident stated I don't know what happened. Resident denies pain, no bruises or any signs of trauma. Assigned CNA taken off the schedule pending investigation. Review of Resident #51's medical record showed the following: Annual Minimum Data Set (MDS) dated [DATE] showed that facility staff coded the following: BIMS 09 moderately intact cognitive response. An incident/unusual occurrence report dated 04/08/22 at 2:45 PM documented, Resident observed with quarter-sized, swelling on her right forehead when asked what happened resident initially said that I don't know she later stated that someone hit me. The ADON (Assistant Director of Nursing) notified the Resident's daughter at 3:30 PM and the Physician at 3:10 PM. There was no evidence that she notified the DC Department of Health. A review of the incident investigation showed that facility staff reported the allegation of abuse to the State Agency by e-mail on 04/11/22, three (3) days after the incident occurred. During a face-to-face interview conducted on 07/29/22 at 2:37 PM, Employee #3 (ADON), stated the facility's procedure for reporting incidents/accidents is within 2-24 hours, depending on how serious the harm was. She said, I have all the information. I will bring them to you.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Transfer Requirements (Tag F0622)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview for one (1) of 50 sampled residents, the facility's staff failed to convey all of the...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview for one (1) of 50 sampled residents, the facility's staff failed to convey all of the required documents to the receiving health care provider when the resident transferred from the facility. Resident #110. The findings included: Resident #110 was admitted to the facility on [DATE] with multiple diagnoses that included: Diabetes Mellitus, Hypertension, Hyperlipidemia, Osteoporosis, Dementia, and Alzheimer's. Review of the medical record revealed: The physician's telephone order dated 07/16/22 at 9:15 AM, directed, Transfer Resident to the hospital to [Hospital's name] via 911. 07/29/22 at 10:05 AM [Facility transfer/discharge packet] showed: a physician's order documenting the reason for transfer/discharge, diagnoses, allergies, recent vital signs, Face sheet, advance directives, comprehensive care plan goals, copy of bed hold notice, copy 6-108 C (transfer or discharge notice sent to ombudsman), recent labs, diagnostic test and immunization, precautions isolation or contacts, special risk assessments (fall, elopement, pressure ulcer, etc.,) baseline and current mental and behavioral functioning, medication reconciliation record and discharge summary. The transfer packet lacked documented evidence that the facility staff sent the care plan goals with Resident #110. During a face-to-face interview conducted on 07/29/22 at approximately 10:30 AM, Employee #2 (Director of Nursing) acknowledged the findings and made no further comment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Transfer Notice (Tag F0623)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, and interviews, for two (2) of 50 sampled residents, facility staff failed to notify the resident or th...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, and interviews, for two (2) of 50 sampled residents, facility staff failed to notify the resident or their representative(s) of the resident's transfer to the hospital in writing, and failed to send a copy of the notice of transfer to the Office of the State Long-Term Care Ombudsman. Residents #47 and #415. The findings included: 1. Resident #47 was admitted to the facility on [DATE] with multiple diagnoses that included: Cerebrovascular Accident (CVA), Hemiplegia or Hemiparesis, Muscle Weakness, and Chronic Kidney Disease (Stage 3). Review of the medical record revealed: A copy of Resident # 47's face sheet documented that the resident had a legal guardian/conservator. A Quarterly Minimum Data Set (MDS) dated [DATE] showed that facility staff coded the following: a Brief Interview for Mental Status summary score of 99, indicating the resident was unable to complete the interview. 04/28/22 at 2:17 PM [Change in Resident Condition]: .[Resident #47] returned from [a] friend's visit downstairs, complaining of abdominal pain .taken to his room for assessment, though nonverbal .expressed grimacing and pushing ( the) writer's hand away .No nausea, no vomiting .Abdomen tender to touch .nodded pain scale as a 5/10. Per MD (medical doctor) .send to ED (Emergency Department) for evaluation and needed treatment. Resident transferred to [Name of Local Hospital]; included in the transfer package are care plan goals, bed hold policy, code status, and all relevant clinical papers. The facility's transfer packet lacked documented evidence that facility staff provided Resident #47's legal guardian with written notification of the resident's hospital transfer. In addition, the resident's medical record lacked documented evidence that facility staff sent a copy of the notice of transfer to the Office of the State Long-Term Care Ombudsman. During a face-to-face interview on 08/04/22 at 11:15 AM, Employee #2 (Director of Nursing/DON) stated she could not find documented evidence that facility staff provided a notice of transfer to the resident representative (legal guardian) or the Office of the State Long-Term Care Ombudsman. 2. Resident #415 was admitted to the facility on [DATE] with multiple diagnoses that included: Cerebrovascular Accident (CVA), Other Abnormalities of Gait and Mobility, Unspecified Lack of Coordination, and Alcohol Use Unspecified With Unspecified Alcohol-Induced Disorder. A review of the Facility Reported Incident (FRI), DC00010303, received by the State Agency on 09/30/21, revealed: . Resident was observed lying on his back on the floor beside his bed . Resident was transferred to [Local Hospital] ER (Emergency Room) at 3:30 am, RP (representative) . made aware, VS (vital signs BP(blood pressure) 130/66, P (pulse) 73, R (respirations) 16, 02 (oxygen) sat (saturation) 97% with O2 @ 2L/min (2 liters/ minutes) via NC (nasal cannula). A review of Resident #415's medical record revealed: A Quarterly Minimum Data Set (MDS) dated [DATE] where facility staff coded: Resident #415 in the following manner: Brief Interview for Mental Status (BIMS) summary score 04, indicating the resident had severe cognitive impairment; and required extensive assistance from one staff person for bed mobility, dressing, toilet use, and personal hygiene; always incontinent for bowel and bladder. A copy of Resident # 415's face sheet documented that the resident had a representative. 09/30/21 at 2:32 AM [Change in Resident Condition Note]: . writer was called to resident's room at 2:30 AM; on (upon) getting there, the resident was observed lying on the posterior position on the floor beside the bed .stated . wanted to use the bathroom and fell, hitting .forehead on the wall. Head-to-toe assessment done with laceration of 1 cm (centimeter) noted .on forehead .[physician's name] notified and ordered to send the resident to nearest ER (Emergency Room) for further evaluation 911 called, arrived at 2:45 AM, and resident was taken to [Name of Local Hospital] . all transfer papers including care plan goals, e-interact, advanced directives . Message left for RP (resident representative) [Name of Resident #415's representative]. 09/30/21 [Physician's Order]: Transfer resident to ER evaluation of forehead laceration S/P (status post) fall. One time only for 1 Day. The facility's transfer packet lacked documented evidence that facility staff provided Resident #415's representative with written notification of the resident's hospital transferl. In addition, the resident's medical record lacked documented evidence that facility staff sent a copy of the notice of transfer to a representative of the Office of the State Long-Term Care Ombudsman. During a face-to-face interview on 08/04/22 at 11:15 AM, Employee #2 (DON) acknowledged the finding and made no further comment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0635 (Tag F0635)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and staff interview, for one (1) of 50 sampled residents, facility staff failed to ensure t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and staff interview, for one (1) of 50 sampled residents, facility staff failed to ensure that Resident #147 had a physician's order to receive continuous supplemental oxygen. The findings included: Resident #147 was admitted to the facility on [DATE] with diagnoses including Chronic Obstructive Pulmonary Disease (COPD), Pulmonary Fibrosis, Chronic Respiratory Failure, and Moderate Persistent Asthma. During a tour on 07/26/22 at approximately 11:00 AM, the surveyor observed Resident #147 lying on her back while in bed. The resident was receiving supplemental, humidified oxygen via nasal cannula at 2 liters per minute. Review of Resident #147's medical record revealed: 06/29/22 at 10:48 AM [Hospital Discharge Summary] read: .Assessment/Plan .COPD: On 2 L (liters) at baseline, Continue home inhalers, Albuterol (asthma medication) .Attending Attestation: .COPD exacerbation will monitor WOB (work of breathing) carefully. Rest of the plan as above. 07 /01/22 at 12:06 AM [admission Note] read: .Medications were reconciled with [Physician's Name] and were electronically entered into the system . A Quarterly Minimum Data Set (MDS) dated [DATE] showed that facility staff coded a Brief Interview for Mental Status (BIMS) Summary Score of 09, indicating mild cognitive impairment and, in Section O (Special Treatments), received oxygen therapy while a resident. A review of Resident #147's medical record on 07/29/22 lacked documented evidence that facility staff obtained a physician's order for the resident to receive 2 liters of continuous oxygen per minute. During a face-to-face interview on 07/29/22 at 3:17 PM, Employee #17 (Registered Nurse), the admitting nurse, acknowledged that there was no order for Resident #147 to receive continuous oxygen.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to develop a baseline car...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to develop a baseline care plan (within 48 hours of admission) to address resident #146's sacral wounds. Resident #146. The findings included: Review of the policy, Interdisciplinary Team Meeting (care Plan Meeting) revised in March 2022 showed, . A baseline care plan must be developed within 48 hours and include the minimum information necessary to properly care for a patient . Resident #146 was admitted to the facility on [DATE] with multiple diagnoses that included: Fluid Overload, Chronic Kidney Disease and Dysphagia. Review of Resident #146's medical record revealed the following: 05/26/22 [Quarterly Minimum Data Set (MDS)]: facility staff coded: moderate impaired cognition; one (1) unstageable pressure ulcer and two (2) venous and arterial ulcers. 06/13/22 at 8:33 PM [admission Note] .admitted from [Hospital Name] . Resident has the following skin issue: Mid Sacral wound: 7 X 5 X < 0.2, Left Sacral Area: 4 X 2 X < 0.1. At the hospital the wound is unstageable with dry to moist slough in wound bed unable to debride. The entire bilateral lower Extremities are very dry, has poor circulation and appears gangrene. The bilateral legs are evidence of hyperkeratosis and scalling (sp) with chronic epithelial venous stasis changes. There are not open area on the bilateral lower extremities . The evidence showed that Resident #146 was readmitted to the facility on [DATE] with sacral wounds. Further review of Resident #146's medical record showed that facility staff failed to initiate a baseline care plan (within 48 hours of admission) with goals and interventions to address the residents sacral wounds. During a face-to face interview conducted on 08/03/22 at 9:30 AM, Employee #11 (2nd Floor Unit Manager) acknowledged the finding and made no further comment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to ensure that a resident...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to ensure that a resident's care plan was reviewed and revised by the interdisciplinary team. Resident #312. The findings included: Review of the policy Mobility and Falls/Fall with Injury Prevention, revised in May 2022, documented, .Update care plan to reflect new interventions . Resident #312 was admitted to the facility on [DATE] with multiple diagnoses that included: Dementia without Behavioral Disturbances and Hypertension. Review of the Facility Reported Incident (FRI), DC00010421, received by the State Agency on 12/02/21, documented, . Residents has H/O (history of) attempts to leave the floor. She missed her step and fell forward as she tried to rush into an opened elevator before it closes . Upon assessment mild bleeding noted from mouth .Resident to be transferred to the hospital for evaluation . Review of Resident #312's medical record revealed the following: 07/23/21 [Physician's Order] Precautions: fall every shift. Care Plan Focus Area [Resident #312] has risks for fall r/t (related to) dx (diagnoses) of impaired judgment . initiated on 07/23/21. Fall Risk Assessment/Evaluation dated 10/23/21 showed Moderate Risk. A Quarterly Minimum Data Set, dated [DATE] showed that facility staff coded Resident #312 as: having severely impaired cognition; requiring supervision for locomotion off and off the unit; having unsteady balance but able to stabilize without staff assistance; having no limitations in range of motion; no use of mobility devices; active diagnosis of Lack of Coordination and no falls since admission/entry, reentry or prior assessment. 12/01/21 at 2:07 PM [Change in Resident Condition Note] Time of Observation: 12:30 pm. Type of Change in Condition: Fall with face down . She missed her step and fell forward as she tried to rush into an opened elevator before it closes. Resident wearing nonskid shoes, environment well lit and free of any wetness nor clutter. Upon assessment mild bleeding noted from mouth . MD (medical doctor) made aware. Resident to be transferred to the hospital for evaluation. 12/02/21 at 1:20 AM [Nurses Note] Resident returned to facility today from [Hospital Name] at 12: 14 AM. Resident was transferred to the ER this morning for evaluation post fall .Fall and safety precautions maintained . Continued review of Resident #312's medical record lacked documented evidence that facility staff updated the resident's comprehensive care plan with new interventions after she sustained a fall with injury. During a face-to-face interview on 08/01/22 at 4:25 PM, Employee #2 (Director of Nursing) acknowledged the finding and made no further comment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and staff interview, for one (1) of 50 sampled residents, facility staff failed to ensure t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and staff interview, for one (1) of 50 sampled residents, facility staff failed to ensure that Resident #86, who is unable to carry out activities of daily living, received the necessary care and services to maintain good personal hygiene. The findings included: Review of the policy, Activity of Daily Living (ADL) revised in May 2022 documented, .It is the policy of [Facility Name] to ensure that we provide best care possible .activities of daily are provided by our CNAs (Certified Nurse Aides), LPNs (Licensed Practical Nurses), RNs (Registered Nurses) . activities of daily living includes: bathing, showers .grooming . Resident #86 was admitted to the facility on [DATE] with multiple diagnoses that included: Muscle Weakness, Hypertension and Hyperlipidemia. On 07/26/22 (Tuesday) at 11:01 AM and 07/28/22 (Thursday) at 3:07 PM, Resident #86's fingernails were observed to be long and soiled. Review of Resident #86's medical record showed the following: 02/01/22 [Physician's Order] Head-to-toe weekly assessment due on Tuesday 7-3 Shift every day shift every Tue (Tuesday). 06/05/22 [Quarterly Minimum Data Set (MDS)] revealed that facility staff coded: severe cognitive impairment, no rejection of care, and extensive assistance with one person physical assistance for personal hygiene. 06/06/22 (review date) [Care Plan] [Resident #86] have limited physical mobility . Staff will provide assistance with adls (activities of daily living) at all time . July 2022 Treatment Administration Record (TAR) showed that facility staff initialed to indicate that the Head-to-toe weekly assessment due on Tuesday 7-3 Shift task was completed. The evidence showed that facility staff failed to provide Resident #86 with nail care and services to maintain good personal hygiene. During a face-to-face interview conducted on 07/28/22 at 3:15 PM, Employee #6 (3rd-floor Unit Manager) stated, Nurses cut the [finger] nails of residents who are diabetic. Otherwise, the CNAs (Certified Nurse Aides) know to clean and cut all other resident [finger]nails as part of daily care.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0679 (Tag F0679)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and resident and staff interview, for one (1) of 50 sampled residents, facility staff faile...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and resident and staff interview, for one (1) of 50 sampled residents, facility staff failed to provide Resident #84 with individual activities designed to meet the interests of and support the resident's choice. The findings included: Resident #84 was admitted to the facility on [DATE] with diagnoses that included: History of Falling, Epilepsy, and Hypertension. During an observation and interview on 08/01/22 at approximately 10:00 AM, Resident #84 was observed with a newspaper dated July 01, 2022. At the time of the observation, Resident #84 stated, I would like to have a fresh newspaper to read. That's all I want. Review of Resident #84's medical record revealed the following: 06/10/22 at 8:40 AM [Activities Note] .[Resident #84] enjoys being in the comforts of his own room watching TV (television). He is receiving 1:1 such as reality orientation, conversing with staff, and activity calendar orientation. Activities staff will invite, remind [resident] of activity participation of his choice and will continue to monitor for any changes weekly within the next 90 days. A Quarterly Minimum Data Set (MDS) dated [DATE] showed facility staff coded the following: intact cognitive response and no functional limitations in range of motion in upper extremities. 06/16/22 (review date) Care Plan [Resident #84] is dependent on staff for activities, cognitive stimulation, social interaction r/t (related to) physical limitations .[Resident #84] needs 1 to 1 bedside/in-room visits and activities if unable to attend out-of-room events . Review of the progress notes showed that Resident #84 had not participated in any activity, nor was provided with any 1 to 1 activity from 06/10/22 to 08/01/22 (52 days). During a face-to-face interview conducted on 08/01/22 at 10:31 AM, Employee #7 (Activities Director) stated, For bed-bound residents, we provide in room activities, aroma therapy, music, reality orientation, trivia, and games. Each time an activities aide sees the resident, it should be documented in PCC (Point Click Care). If the resident refused, that is also documented in PCC. Employee #7 acknowledged that Resident #84 has had no documented activity since 06/10/22 (52 days) and stated, I will check with the activities aide assigned to this unit and also check if the resident gets newspapers delivered on a daily basis.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews, and staff interviews, for two (2) of 50 sampled residents, facility staff failed to adequ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews, and staff interviews, for two (2) of 50 sampled residents, facility staff failed to adequately assess and monitor one resident who eloped from the facility; and failed to ensure one resident's room was free from clutter and hazards. Residents' #90 and #71. The findings included: 1. Facility staff failed to provide adequate monitoring and supervision to Resident #90 who had a history of elopement behaviors before his admission to the facility. Subsequently, the resident eloped from the facility on 07/09/22. Resident #90 was admitted to the facility on [DATE] with diagnoses including Encephalopathy, Unspecified, Dysphagia, Generalized Muscle Weakness, Schizoaffective Disorder, Cognitive Communication Deficit, and Unspecified Lack of Coordination. A Facility Reported Incident (FRI), DC00010849, received by the State Agency on 07/09/22, documented, .At around 12.45, assigned CNA (Certified Nurse Aide) went to serve resident his lunch, but he was nowhere to be found. Room to room and all [areas] of the unit were searched .code pink called and [areas] of the facility and outside were searched resident could not be found . A review of Resident #90's medical record revealed: A Hospital Discharge summary dated [DATE] at 12:12 PM documented, .History of Present Illness .history of schizoaffective disorder (lives in a home with others but independently comes and goes during the day) presented with an alerted mental status . 06/03/22 at 10:00 PM [Physician's Orders] directed: Check every two hours to confirm if resident is physically in the facility or out of the facility .Notify DON (Director of Nursing) and Administrator. An Initial Safety Risk Assessment/Elopement Risk Evaluation dated 06/03/22 at 8:23 PM showed, Section A. Behavior/Mood Orientation . Resident is oriented to: Person, Place, and Time . Section G- Resident is not at risk for elopement. All other trigger areas of the form, sections B, C, D, E, and F were not completed. An admission Minimum Data Set (MDS) dated [DATE] where facility staff coded: a Brief Interview for Mental Status (BIMS) Summary Score of 09, indicating mild cognitive impairment; required supervision for locomotion off the unit; no impairment in functional range of motion; and used walker mobility device. Of note for Behavior, resident was not coded for wandering. 07/09/22 at 1:56 PM [Situation, Background, Assessment, and Request (SBAR)]: Situation .Missing. Date problem or symptom started: 07/09/22 .Background: Mental Status or Neuro Changes: Confusion .Assessment: Elopement .Request: Person Contacted [Name of Resident's Emergency Contact #2] . 07/09/22 at 2:02 PM [Nurses Note] documented: .At around 12:45 (PM), assigned CNA went to serve resident his lunch, but he was nowhere to be found. Room-to-room and all ares (sp) of the unit were searched, (the) resident could not be found, code pink called at 2:00 PM and ares (sp) of the facility and outside were searched resident could not be found, (the) unit manager called, who called the ADON (Assistant Director of Nursing), DON was also called, and all reported to the facility. [Name of Resident's Responsible Party] called, message left on [the] phone .Police notified . July 2022 Treatment Administration Record (TAR) revealed that on 07/09/22 from 12:00 Midnight to 12:00 PM facility staff documented that the resident was in the facility. On 07/09/22 at 2:00 PM, the facility staff documented that the resident was not in the facility. 07/10/22 at 3:14 PM [Nurses Note] documented: .Resident who went missing yesterday was found and brought back to the facility today around 2:00 PM by a staff member .[Name of Physician] made aware . The evidence showed that facility staff failed to provide adequate monitoring and supervision to Resident #90. Subsequently, the resident eloped from the facility. He was found approximately 24 hours later and returned to the facility. During a face-to-face interview on 08/03/22 at 1:40 PM, Employee #2, Director of Nursing (DON), stated that there was a physician's order to check every two hours to confirm if the resident was physically in the facility or out of the facility and it was documented on the resident's TAR. 2. Facility staff failed to ensure Resident #71's environment was free from hazards, as evidenced by clutter blocking the entrance/exit door to the resident's room. Resident #71 was admitted to the facility on [DATE] with multiple diagnoses that included the following: Muscle Weakness, Cognitive Communication Deficit, Heart Failure, and Unspecified Dementia Without Behavioral Disturbance. During an observation of Resident #71's room (206 A) on 07/26/22 at approximately 2:20 PM, upon entrance to the resident's room, the door did not fully open due to four trash bins, three linen bins, a walker, and a wheelchair filled with clothes and pillows that were blocking the pathway into the resident's room. The surveyor also noted that there was no doorknob present on the interior of the door, which is the entrance and exit to the resident's room. Employee #11 (2nd Floor Unit Manager) was present during the observation. Review of the resident's medical record: A Quarterly Minimum Data Set (MDS) dated [DATE] where facility staff coded: a Brief Interview for Mental Status (BIMS) summary score of 08, indicating moderately impaired cognition; required extensive assistance with two-persons physical for bed mobility; one-person physical assist for transfers; no functional impairment in range of motion; and used a wheelchair for mobility. Review of the care plan with a focus area of [Resident #71] is at risk for fall due to imbalance revised on 06/07/22, had an intervention of Maintain a safe environment. Adequate lighting, clutter-free pathways . During an interview conducted on 07/26/22 at approximately 2:20 PM, Employee #11 (Second Floor Unit Manager) stated, I will call housekeeping.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview, for one (1) of 26 sampled residents, facility staff failed to ensure Re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview, for one (1) of 26 sampled residents, facility staff failed to ensure Resident #1's flow rate of oxygen was set as directed by the physician. The findings included: During an observation made on 11/09/2022 at 10:03 AM, Resident #1 was observed receiving oxygen via nasal cannula, at a flow rate of 3 Liters. Resident #1 was admitted to the facility on [DATE] with diagnoses that included Hypoxemia and Chronic Systolic Heart (Congestive) Failure. Review of the physician's order dated 06/24/22 directed, Oxygen continuous 2L/min (2 liters per minute) for SOB (short of breath) via nasal cannula every shift. During a face-to-face interview conducted at the time of the observation, Employee #9 (Registered Nurse) observed the oxygen flowmeter and stated that it should be at three (3 liters of oxygen).
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0697 (Tag F0697)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview for one (1) of 50 sampled residents, facility staff failed to ensure that one (1) res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview for one (1) of 50 sampled residents, facility staff failed to ensure that one (1) resident received pain medication treatment and care related to pain management in accordance with professional standards of practice. Resident #98. The findings included: Resident #98 was admitted to the facility on [DATE] with the following diagnoses that included: Anemia, Gastroesophageal Reflux Disease, Pressure Ulcer at Right Buttocks Stage 3, and Pressure Ulcer of Sacral Region, and Multiple Sclerosis. A review of medical record showed the following physician's orders: 06/02/21 Evaluate and Document the presence of pain each shift every shift. 06/02/21 Acetaminophen (pain reliever) tablet 500MG (milligram) Give 2 tablets by mouth every 4 hours as needed for pain. 06/02/21 Tylenol Extra Strength (pain reliever) Tablet 500MG Give 2 tablets by mouth every day shift for pain Give 30 minutes prior to wound dressing change daily. 06/17/21 Oxycodone (opioid pain reliever) HCL (hydrochloride) tablet 5 mg (milligram), Give one tablet by mouth every 6 hours for pain management. Review of the Medication Administration Record (MAR) for 07/01/22 to 08/02/22, showed the following: Staff initialed at administering Oxycodone 5mg every 6 hours for pain management. However, the box marked Pain level was left blank. Staff initialed at administering Tylenol Extra Strength Tablet 500MG 2 tablets everyday shift for pain. However, the box allotted to evaluate and document the presence of pain each shift showed 0, indicating no pain. Resident #98's Medication Administration Record from 07/01/22 to 08/02/22, lacked documented evidence that facility staff performed pain assessment to determine the resident's pain level pre and post-administration of pain medication. During a face-to-face interview conducted on 08/04/22 at 9:22 AM, Employee #3 (Assistant Director of Nursing/ADON) stated, Pain assessments should be performed before and after pain medication is administered to residents. We have all new nurses and will educate them.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to ensure that a resident...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to ensure that a resident who required dialysis, received appropriate care consistent with professional standards of practice for removing the dialysis access site dressing after hemodialysis. Resident #75. The findings included: According to Kidney Health Care, Fistula Care . Check patency of fistula daily by feeling the thrill over the anastomosis and along the fistula and by listening for bruit with a stethoscope. Notify a hemodialysis nurse or nephrologist if fistula is not functioning. Remove fistula dressing 4 - 6 hours post dialysis. If the patient 's hemodialysis puncture sites bleed, apply pressure for 10 minutes and reapply gauze dressing when bleeding stops. No constrictive clothing, armbands, or watches should be worn on the fistula arm. www.kidneyhealth.ca/wp/wp-content/uploads/80.20.05.pdf Resident #75 was admitted to the facility on [DATE] with the following diagnoses that included: Chronic Kidney Disease Stage 5, Hypertension, Schizoaffective Disorder, Bipolar, and Dementia. Review of Resident #75's medical record showed the following: Dialysis treatment appointments are scheduled at the dialysis center on Tuesdays, Thursdays, and Saturdays for the second shift. Patient#75's treatment time is 11:15 AM to 2:45 PM for 3 and 1/2 hours. A physician's order dated 08/11/21 directed, Remove pressure dressing after [before] 24hrs (hours) on the next day and leave access uncovered, everyday shift Wed, Fri, Sun [ Wednesday, Friday, Sunday] for remove dressing after [before] 6 hrs. Review of Care plan dated 05/18/22 showed Dx (diagnoses) Chronic Kidney Disease Stage 5 . on hemodialysis has right hand AV (arteriovascular), remove dressing to site in 4 hours after dialysis Tuesday. Thursdays and Saturdays Review of the Treatment Administrative Record (TAR) for July 2022 showed 7:00 AM -3:00 PM as the time indicated that the pressure dressing was removed. This evidence showed that facility staff did not remove Resident #75's dialysis access site pressure dressing within 4-6 hrs after dialysis. During a face-to-face interview conducted on 08/01/22 at 9:22 AM, Employee #3 (Assistant Director of Nursing/ADON) stated, Will clarify physician's order and educate staff.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview for one (1) of 50 sampled residents, the facility's nursing staff failed to provide ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview for one (1) of 50 sampled residents, the facility's nursing staff failed to provide nursing and related services to meet the residents' needs and promote the resident's well-being. Subsequently, a resident eloped from the facility. Resident #90. The findings included: Resident #90 was admitted to the facility on [DATE] with diagnoses including Encephalopathy, Generalized Muscle Weakness, Schizoaffective Disorder, Cognitive Communication Deficit, and Unspecified Lack of Coordination. A Facility Reported Incident (FRI), DC00010849, received by the State Agency on 07/09/22, documented: .At around 12.45 [12:45 PM], assigned CNA (Certified Nurse Aide) went to serve resident his lunch, but he was nowhere to be found. Room to room and all ares (areas) of the unit were searched, .code pink called and ares (areas) of the facility and outside were searched resident could not be found, . A review of Resident #90's medical record revealed: An admission Minimum Data Set (MDS) dated [DATE] showed that facility staff coded Resident #90 in the following manner: a Brief Interview for Mental Status (BIMS) Summary Score of 09, indicating mild cognitive impairment; required supervision for locomotion off the unit; no impairment in functional range of motion; and used walker mobility device. 06/03/22 at 12:12 PM [Hospital Discharge Summary] documented: .History of Present Illness .history of schizoaffective disorder (lives in a home with others but independently comes and goes during the day) presented with a [altered] mental status . An Initial Safety Risk Assessment/Elopement Risk Evaluation dated 06/03/22 at 8:23 PM showed, Section A. Behavior/Mood Orientation . Resident is oriented to: Person, Place, and Time . Section G- Resident is not at risk for elopement. The facility staff did not complete other trigger areas of the form under sections B, C, D, E, and F. It should be noted that because facility staff failed to complete sections B, C, D, E, and of the assessment, Resident #90 was inaccurately coded as not at risk for eleopement. 07/09/22 at 1:56 PM [Situation, Background, Assessment, and Request (SBAR)]: Situation .Missing .Assessment: Elopement .Request: Person Contacted [Resident's Emergency Contact #2] . During a face-to-face interview on 08/03/22 at 1:40 PM, Employee #2 (Director of Nursing) acknowledged that facility staff should have completed all of the sections in the [elopement risk] assessment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0744 (Tag F0744)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to develop and implement ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to develop and implement an individualized person centered care plan for Resident #84 who has a diagnoses of Non-Alzheimer's Dementia. The findings included: Resident #84 was admitted to the facility on [DATE] with diagnoses that included: History of Falling, Epilepsy and Hypertension. Review of Resident #84's medical record revealed a Quarterly Minimum Data Set (MDS) dated [DATE] that showed facility staff coded the following: intact cognitive response and an active diagnosis of Non-Alzheimer's Dementia. Further review of the medical record showed no documented evidence that facility staff developed and implemented a person-centered care plan to support the Dementia care needs of Resident #84. During a face-to-face interview conducted on 08/01/22 at 10:08 AM, Employee #9 (4th Floor Unit Manager) stated, I will look into it.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

4c. During a medication administration observation on 08/04/22 at 9:07 AM of medication cart #1 on the first floor, a review of the Control Drugs Verification Count sheets for medication cart #1 revea...

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4c. During a medication administration observation on 08/04/22 at 9:07 AM of medication cart #1 on the first floor, a review of the Control Drugs Verification Count sheets for medication cart #1 revealed the following: On 07/26/22 and 08/20/22, the signatures to verify the controlled drug count by two different nurses, was the signed by the same nurse. During a face-to-face interview on 08/04/22 at 9:07 AM Employee #18, (1st Floor Registered Nurse) stated that when the nurses at the facility work a double shift, sometimes the same nurse will sign in both spaces instead of getting another nurse to verify the count and sign. 4. Facility staff failed to accurately reconcile and account for controlled medications during three observations. 4a. During an observation on 07/29/22 at 11:50 AM of 3rd floor medication cart #1, the Control Drugs Verification Count revealed that on 07/22/22, there was no licensed staff signature on the area designated for the nurse going off-duty for the 3:00 PM -11:00 PM shift. This observation indicated that facility staff failed to ensure that all the controlled medications were accounted for on 07/22/22 for the 3:00 PM-11:00 PM shift. At the time of the observation, Employee #10 (Registered Nurse) acknowledged the finding and made no further comment. 4b. During Control Drugs Verification Count on 07/29/22 at 11:52 AM of the 3rd floor medication cart #1 with Employee #10 (Registered Nurse), it was noted that a Lorazepam (antianxiety medication) 0.5 mg (milligram) blister packet for a resident had 23 tablets. However, the narcotic book documented, 24 tablets left. At the time of the observation, Employee #10 acknowledged the finding and stated that she had administered the medication but forgot to sign it out. Employee #10 further stated, Narcotics are supposed to be signed out right when taken out. Based on record review and staff interviews for two (2) of five (5) nursing units, the facility staff failed to ensure that the system used for an acceptable standards of practice to account for the receipt, usage, disposition, and reconciliation of controlled medications was followed. The findings included: Review of the facility policy entitled, Shift Verification of Accuracy of Controlled Drug Record . documented, .Shift count sheet for Narcotics balance must be verified by the nurse coming on duty and nurse going off duty at each change of shift. 1. During a review of the Shift Count Narcotic record of the 4th floor completed on 07/28/22, at approximately 9:00 AM, the following was observed: 07/1/22 to 07/04/22- 3:00 PM -11: 00 PM shift, same nurse signed coming on and going off 07/05/22, 07/07/22, 07/8/2022, 07/11/22, 07/12/22- 3:00 PM -11: 00 PM shift, nurse signed coming on/sign off was blank 07/13/22 7:00 AM - 3:00 PM shift, coming on was blank and 3:00 PM -11: 00 PM shift going off was blank 07/14/22 - 07/18/22: 3:00 PM -11: 00 PM shift, same nurse signed coming on and going off 07/20/22 3:00 PM -11: 00 PM shift, same nurse signed coming on and going off 07/24/22 and 07/25/22: 3:00 PM -11: 00 PM shift, same nurse signed coming on and going off 07/26/22 (all shifts) and 07/27/22 (7:00 AM - 3:00 PM shift), same nurse signed coming on and going off 07/28/22 3:00 PM -11: 00 PM shift, coming on was blank 2. During a review of the Shift Count Narcotic record of the 5th floor completed on 07/28/22, at approximately 9: 10 AM, the following was observed: 07/01/22 3-11 shift, same nurse signed coming on and going off 07/02/22 7-3 shift, coming on was blank / 3-11going off blank 07/03/22 3-11 shift, same nurse signed coming on and going off 07/04/22 3-11 shift, same nurse signed coming on and going off 07/05/22 3-11 shift, same nurse signed coming on and going off 07/06/22 3-11 shift, same nurse signed coming on and going off 07/07/22 3-11 shift, same nurse signed coming on and going off 07/08/22 3-11 shift, same nurse signed coming on and going off 07/09/22 3-11 shift, same nurse signed coming on and going off 07/10/22 3-11 shift, same nurse signed coming on and going off 07/11/22 3-11 shift, same nurse signed coming on and going off 07/13/22 3-11 shift, same nurse signed coming on and going off 07/14/22 3-11 shift, same nurse signed coming on and going off 07/15/22 3-11 shift, same nurse signed coming on and going off 07/16/22 3-11 shift, same nurse signed coming on and going off 07/17/22 3-11 shift, same nurse signed coming on and going off 07/18/22 3-11 shift, same nurse signed coming on and going off 07/19/22 3-11 shift, same nurse signed coming on and going off 07/21/22 3-11 shift, same nurse signed coming on and going off 07/22/22 3-11 shift, same nurse signed coming on and going off 07/23/22 3-11 shift, same nurse signed coming on and going off 07/24/22 3-11 shift, same nurse signed coming on and going off 07/25/22 3-11 shift, same nurse signed coming on and going off 07/27/22 3-11 shift, same nurse signed coming on and going off 07/28/22 3-11 shift, coming on was blank The evidence showed that licensed nursing staff failed to adhere to an acceptable standard of practice to reconcile and verify controlled substances on the aforementioned dates and shifts. During a face-to-face interview on 07/29/22, at approximately 11:10 AM, Employee #3 (Assistant Director of Nursing/ADON), reviewed the document and made no further comment. 3. Facility staff failed to complete the Refrigerator Temperature Check Log on the 4th Floor. Review of the Refrigerator Temperature Check Log form documented, Each night (11-7) the refrigerator is to be checked for cleanliness, correct temperature and proper storage and labeling. Normal Temperature range is 36 to 46 degrees, if not WNL (within normal limits), adjust the thermostat, notify maintenance if needed . During an observation on 07/28/22 at approximately 10:00 AM, of the 4th-floor medication room Refrigerator Temperature Check Log, showed the following: April 28, 2022, left blank, (no temperature log) April 29, 2022, left blank, (no temperature log) May 2, 2022, left blank, (no temperature log) June 25, 2022, left blank, (no temperature log) June 26, 2022, left blank, (no temperature log) During a face-to-face interview at the time of the observation, Employee #9 (4th Floor Unit Manager) reviewed the form and made no further comment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, pharmacist failed to write a report of the reco...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, pharmacist failed to write a report of the recommendations for Resident #100's monthly drug regimen review. The findings included: Resident #100 was admitted to the facility on [DATE] with multiple diagnoses that included: Psychotic Disorder, Dementia with Behavioral Disturbances, Major Depressive Disorder and Type 2 Diabetes Mellitus. Review of Resident #100's medical record revealed an Annual Minimum Data Set (MDS) dated [DATE] that showed facility staff coded the following: intact cognition, presence of verbal behaviors directed towards others that occurred 3-4 days; active diagnoses of Non-Alzheimer's Dementia; received antipsychotic medications and GDR (gradual dose reduction) clinically contraindicated on 06/09/22. Review of the monthly Pharmacy Drug Regimen Review from July 2021 to July 2022 revealed that on 12/18/21 and 04/07/22, the consultant pharmacist documented, . Recommendations given to the IDT (interdisciplinary team) . and electronically signed the forms. However, there is no documented evidence that the consultant pharmacist wrote a separate report that communicated the identified recommendations to the IDT. During a face-to-face interview conducted on 08/03/22 at 4:30 PM, Employee #2 (Director of Nursing) stated, I just spoke to the pharmacist and she stated that she did not send the recommendations for those months (December 2021 and April 2022. What we provided are the only ones she (pharmacist) sent.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation and staff interview for one (1) of 50 sampled residents, facility staff failed to properly store expired medications for one resident that was discharged from the facility. Reside...

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Based on observation and staff interview for one (1) of 50 sampled residents, facility staff failed to properly store expired medications for one resident that was discharged from the facility. Resident #146 The findings included: During an observation on 07/28/22 at 12:50 PM of the second-floor nursing station, a large grey plastic bin was observed on the floor, under a desk surrounded by debris. The grey bin contained multiple blister packets of the following medications for Resident #146: Vitamin b-12 (Vitamin Supplement)1000mg/tab Gabapentin (Anticonvulsant) 100 mg capsule Vit C (Vitamin Supplement)500mg Tab Acetaminophen (Analgesics and Antipyretic) 500mg tab Albuterol (Bronchodilator) Lidocaine (Local Anesthetics) 5% patch Aspirin (Nonsteroidal anti-inflammatory Drugs) 81 mg Tab Review of the facility's administrative records showed that Resident #146 expired on 07/22/22 at 8:30 PM. The evidence showed that facility staff failed to ensure that the resident's medications were stored properly. An interview was conducted at the time of observation with Employee #11 (Second floor Unit Manager) who stated, He (Resident #146) went to the hospital and some of these medications are expired. I will take care of it.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Dental Services (Tag F0791)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview for one (1) of 50 sampled residents, facility staff failed to assist a r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview for one (1) of 50 sampled residents, facility staff failed to assist a resident in obtaining routine dental care. The findings included: Resident #87 was admitted to the facility on [DATE] with diagnoses including Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting the Left Non-Dominant Side, Type 2 Diabetes Mellitus Without Complications, and Unspecified Lack of Coordination. During an initial tour observation and resident interview on 07/27/22 at 9:53 AM, Resident #87 reported that she wanted to see a dentist. When asked if she let the staff know that she needed a dental appointment, she stated that the facility staff was aware. The resident explained that she was supposed to receive a new set of dentures and that facility staff had provided the container for dentures about a year ago, but no dentures. The resident stated she was still waiting for some kind of follow-up appointment. During the interview, the surveyor observed a container for dentures on the resident's nightstand beside the resident's bed. The resident grabbed the container and opened it to show the surveyor that the container was empty. A review of Resident #87's medical record revealed: A Quarterly Minimum Data Set (MDS) dated [DATE] showed that facility staff coded Resident #87 in the following: a Brief Interview for Mental Status (BIMS) Summary Score of 12, indicating mild cognitive impairment; independent with eating and Section L (Oral/Dental status) was left blank. 09/02/2021 [Physician's Order] directed: Consults: Dental consult and treat as needed. 11/30/21 Dental Consultation Note documented, In office treatment, ready to schedule . Care Plan reviewed on 06/09/22 with the focus area: [Resident #87] has dental related to denture use. Resident has partial upper and partial lower dentures .will be provided with denture care x 90 days .Examine dentures for any signs of cracks or rough edges. Provide for repair/refit as necessary; Dental consult per facility policy and prn, Follow-ups and evaluation of denture wearing done at regular intervals . A review of Resident #87's medical record lacked documented evidence that the resident had any scheduled dental appointments or consults since 11/30/21. During a face-to-face interview on 07/27/22 at approximately 10:00 AM, Employee #8, Certified Nurse Assistant (CNA), reported that she did not recall seeing dentures in Resident #87's room. During a face-to-face interview on 08/03/22 at 1:40 PM, Employee #2, Director of Nursing (DON), and Employee #3, Assistant Director of Nursing (ADON), stated that the facility has a dentist who sees residents for appointments in the facility. Employee #2 said that she was unsure how often the appointments were, especially during COVID-19 outbreaks. Employees #3 stated that she believed Resident #87 had dentures in her room and she would look into it.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected 1 resident

Based on observation and resident and staff interviews, facility staff failed to ensure a resident's food was palatable. Resident #67. The findings included: During a face-to-face meeting with Residen...

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Based on observation and resident and staff interviews, facility staff failed to ensure a resident's food was palatable. Resident #67. The findings included: During a face-to-face meeting with Resident Council members on 07/28/22 at 2:30 PM, the residents stated, The meals are cold, the food does not represent community preferences, we get cereal with no milk, pancakes without syrup, and tea bags with no hot water. During an observation on 08/05/22 at 10:00 AM, Resident #87 was observed sitting in front of her breakfast tray. The breakfast plate had pancakes that were untouched. Resident #87 stated, Who eats pancakes without the syrup. During a face-to-face interview on 08/05/22, at the time of the observation, Employee #22 (Certified Nurse Aide) stated that the facility did not have any syrup to provide to the residents.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on observations and staff interview, facility staff failed to serve foods under sanitary conditions as evidenced by hot foods temperatures that were below 135 degrees Fahrenheit (F) on one (1) o...

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Based on observations and staff interview, facility staff failed to serve foods under sanitary conditions as evidenced by hot foods temperatures that were below 135 degrees Fahrenheit (F) on one (1) of six (6) observations. The findings include: 1. During a food test tray assessment on July 26, 2022, at approximately 1:30 PM, hot foods such as ham (125 degrees Fahrenheit), tested below the minimum required temperature of 135 degrees Fahrenheit (F). 2. Food preparation equipment such as one (1) of one (1) flat top grill, two (2) of two (2) convection ovens, two (2) of two (2) grease fryers, and one (1) of one (1) gas stove, were soiled with burnt food residue. Employee #12 and/or Employee #13 confirmed the findings at the time of observation.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents facility staff failed to maintain medical record...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents facility staff failed to maintain medical records in accordance with accepted professional standards as evidenced by not accurately documenting the date of birth . Resident #71. The findings included: Resident #71 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Muscle Weakness, Cognitive communication Deficit, Heart Failure, and Unspecified Dementia Without Behavioral Disturbance. Review of the electronic health record revealed that Resident #71's date of birth was documented as 06/01/1902 and age 120. This was noted to be documented on the face sheet and on every section of the resident's record where there is a section to record date of birth . Review of a letter from Resident #71's legal guardian dated 07/23/20 stated the following .I am the Court appointed guardian for . [Resident #71] and am writing regarding a discrepancy pertaining to her date of birth . Upon information and belief [Resident #71's] correct date of birth is October 1, 1930 . Kindly accept the nursing homes' current use of both dates of birth until such time as correct documentation might become available to eliminate the discrepancy . Review of the both the electronic and paper medical record showed Resident's date of birth documented 06/01/1902, no other dates were in the record. The evidence showed that facility was made aware of the discrepancy but never corrected Resident #71's date of birth . During a face-to-face interview conducted on 08/05/22 at 12:19 PM, Employee #21 (Medical Records) acknowledged the findings and made no further comment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Room Equipment (Tag F0908)

Could have caused harm · This affected 1 resident

Based on observations and staff interview, facility staff failed to maintain essential equipment in safe condition as evidenced two (2) of four (4) gas burners that failed to light up when tested, one...

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Based on observations and staff interview, facility staff failed to maintain essential equipment in safe condition as evidenced two (2) of four (4) gas burners that failed to light up when tested, one (1) of two (2) broken grease fryer, one (1) of two (2) ford warmers with a missing temperature indicator, and damaged strip curtains at the loading dock entrance/exit door. The findings include: During a walkthrough of the facility's kitchen on July 26, 2022, at approximately 9:30 AM: 1. Two (2) of four (4) burners from the gas stove did not illuminate when tested. 2. One (1) of two (2) grease fryers was inoperative. 3. One (1) of two (2) food warmers (top one) was missing a temperature set knob. 4. Strip curtains mounted to the back door (loading dock) to limit the movement of pests and contaminants were torn throughout. Employee #12 and/or Employee #13 confirmed the findings at the time of observation.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0921)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to provide a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to provide a safe and functional environment for Resident #71, as evidenced by there being no doorknob on the interior side of resident's room door. The findings included: Resident #71 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Muscle Weakness, Cognitive Communication Deficit, Heart Failure, and Unspecified Dementia Without Behavioral Disturbance. During an observation of Resident #71's room (206 A) on 07/26/22 at approximately 2:20 PM, the surveyor noted that there was no doorknob present on the interior of the door, that is the entrance and exit to the resident's room. Employee #11 (Second Floor Unit Manager) was present during the observation. Review of the resident's medical record: Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed that the facility staff coded the following: a Brief Interview for Mental Status (BIMS) summary score of 08, indicating moderately impaired cognition; required extensive assistance with two-persons physical for bed mobility, one-person physical assist for transfers; no functional impairment in range of motion; and used a wheelchair for mobility. Review of the care plan with a focus area of [Resident #71] is at risk for fall due to imbalance revised on 06/07/22, had an intervention of Maintain a safe environment During a face-to-face interview conducted on 08/03/22 at 12:57 PM, Employee #14 (Director of Maintenance) acknowledged that there was no doorknob to Resident #71's room and stated, We went and replaced it (doorknob to Resident #71's room) on Saturday (07/30/22) and it was not to my satisfaction, it was loose.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to provide the resident o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, for one (1) of 50 sampled residents, facility staff failed to provide the resident or their representative(s) with information regarding formulating an advanced directive. Resident #97. The findings included: Review of the policy Advance Directive revised in February 2022 documented, .Upon admission, Social Services staff will meet with the resident to inquire if there is an existing Advance Directive (AD) . and the right to formulate and to issue Advance Directives . provide written information to the resident . if the Resident does not have an Advance Directive and chooses not to complete one: Obtain signature on the Advance Directive status form . Resident #97 was admitted to the facility on [DATE] with multiple diagnoses that included: Type 2 Diabetes Mellitus, Muscle Weakness, Hemiplegia, and Hemiparesis. Review of Resident #97's medical record revealed the following: A Quarterly Minimum Data Set (MDS) dated [DATE] where facility staff coded Resident #97 as having moderately impaired cognition. Care Plan Focus Area End of Life Care/Advance Care Planning reviewed on 06/16/22 that documented, Goal: Resident's wishes will be known and honored through next review date . A record review conducted on 07/26/22 at 2:47 PM revealed no documented evidence that facility staff provided Resident #97 or their representative(s) written information regarding formulating an AD. During a face-to-face interview conducted on 08/01/22 at 2:46 PM, Employee #4 (4th Floor Social Worker) reviewed Resident #97's medical record, acknowledged the finding, and made no further comment.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews, and staff interviews for seven (7) of 50 sampled residents, facility staff failed to impl...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews, and staff interviews for seven (7) of 50 sampled residents, facility staff failed to implement policies for investigating allegations of abuse and injuries of unknown origin, as evidenced by the failure to: obtain interviews or written statements from potential witnesses; and to adhere to the reporting time to the State Agency. Residents #87, #212, #313, #314, #133, #363, and #51. The findings included: Review of the facility's policy entitled Investigating Incidents Processrevised in March 2022, stated: .Interview and/or obtain a statement from the person reporting allegation or suspicion .Interview and/or obtain statements from potential witnesses as determined by the scope of the investigation . Review materials and complete investigation . Review of the facility's policy entitled Injury of Unknown Origin revised March 2022 documented, . Immediately a resident is identified with an injury of unknown origin, the facility will . interview and/or obtain statements from all potential witnesses as determined by the scope of the investigation .review materials and complete investigation . Review of the facility's policy titled Prohibition of Abuse section F Reporting with a revised date of 05/01/18 documented, All alleged violations, the Administrator, Director of Nursing, or designee shall notify the Department of Health, via the event reporting electronically, or by phone in the event of the electronic system being unavailable within twenty-four (24) hrs of knowledge of the alleged incident and within two (2) hours if serious bodily injury has occurred or there is an allegation of abuse . 1. Facility staff failed to obtain interviews or written statements from potential witnesses to Resident #87's fall. Resident #87 was admitted to the facility on [DATE] with diagnoses including Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting the Left Non-Dominant Side, Type 2 Diabetes Mellitus Without Complications, Unspecified Lack of Coordination, and Abnormalities of Gait and Mobility. A Facility Reported Incident (FRI), DC00010448, received by the State Agency on 12/13/21 documented: . Writer was informed by CNA that resident stated she fell yesterday, she told writer, '[I] went to [the] lock door [at]10:45 pm, using my walker to ambulate,on my way back to bed, [I] missed my steps and fell on my right side, [I]managed to sit up, then knelt down, held on to the rail of the bed and sat on my w/c (wheelchair) close by. I didn't tell any body cause it is[was] time [for]the staff to go home, [I] hit the right side of [my] face against [the] table.' On assessment the R (right) cheek .wrist, arm, slightly swollen stated pain is 6/10 .MD aware ordered, X-ray of rt (right) wrist and face T/O (to rule out) fracture. A review of Resident #87's medical record revealed: A Quarterly Minimum Data Set (MDS) dated [DATE] showed that facility staff coded Resident #87 in the following manner: Under Section C (Cognitive Patterns), Brief Interview for Mental Status (BIMS) Summary Score, Resident #87 was 10 indicating mild cognitive impairment. Under Section G (Functional Mobility) required extensive assistance from at least one staff person for toileting and personal hygiene and used a walker or wheelchair for mobility. 12/10/21 at 7:00 AM [Physician's Order] directed, X-ray of facial bones right side forearm and rt (right) wrist one-time s/p (status-post) allegedly fall . 12/10/21 at 7:00 AM [Physician's Order] directed, Ensure cluster (sp.) [clutter] free environment every shift. 12/10/21 at 7:00 AM [Physician's Order] directed, Place the bed in lowest position all the times for the safety precaution every shift. 12/10/21at 9:59 AM [Situation, Background, Assessment, and Request (SBAR)]: .Situation: .Resident alleges she fell around 10:45 PM yesterday but did not tell anybody; Date problem or symptom started: 12/09/2021 .resident was ambulating with her walker and stated 'I was walking too fast,' . Background: .Recent fall . Request: X-ray of the rt (right) arm and skull to r/o FX (fracture) s/p (status-post) fall. 12/11/21 at 9:52 AM, [Change in Condition Note]: . Resident had a fall on 12/10/21 MD aware ordered X-ray of forearm, wrist, and face to rule out (a) fracture. Result of x-ray reveals an acute mildly displaced fracture of distal shaft of ulna. MD called made aware to send the resident to nearest ED (Emergency Department). The facility's investigation packet lacked documented evidence of interviews or written statements from facility staff who were assigned to Resident #87 or any staff on the unit on the date of the alleged fall (12/09/21). During a face-to-face interview on 08/04/22 at approximately 1:00 PM, Employee #3 (Assistant Director of Nursing) stated that she documented what the CNA told her about Resident #87's fall in the progress notes. She acknowledged that she did not get a separate statement from the CNA or any other employees or residents because it was an unwitnessed fall. 5. Facility staff failed to implement its policies and procedures for investigating Resident #133s allegation of rape. Resident #133 was admitted to the facility on [DATE] with multiple diagnoses including: Anxiety Disorder Unspecified, Muscle Weakness, Unspecified Abnormalities of Gait and Mobility, Unspecified Dementia with Behavioral Disturbance, Bipolar Disorder, and Other Psychotic Disorder Not Due to A Substance or Known Physiological Condition. Review of an intake for a Facility Reported Incident (FRI), DC#00010592, received by the State Agency on 02/25/22, revealed that the facility staff reported the following: . On 2/25/2022, around 0200 (2:00 AM), resident called the police without informing the staff. Upon arrival, [Resident #133] told the police that everyone in the building is trying to hurt her especially the female employees Upon follow up by the Director of Nursing and the Administrator this morning, resident then stated that she was raped last night and declared that this was the reason that she called the police Review of Resident #133's medical record revealed: Review of a care plan revised on 11/24/21, with a focus area of .[Resident #133] called 911 and said she was sexually abused, when police came to investigate she denied calling them. The continued review had the following intervention, Investigate [Resident #133]'s concerns and addressed (sp) them in a timely manner. Review of the Quarterly Minimum Data Set (MDS) dated [DATE] showed that the facility staff coded the following: intact cognition; independent and needed no setup or physical help in all areas of activities of daily living (ADLs). SBAR (Situation Background Assessment Recommendation-Physician/NP(Nurse Practitioner)/PA(Physician Assistant) note dated 02/25/22, at 1:55 AM in the section titled Situation documented Alleged sexual Assult (sp). The section titled Additional Comments documents .at 12:39 am, a call came from front desk that police officer (Officers Name) and a colleague are in the building responding to a call from [Resident #133], writer went met the officers at residents' room, the room was trashed by the Resident, she was abusing every body including the officers, and using N and F words intermittently . Review of a physician order documented, 02/25/22 Transfer resident to the nearest ER for rape testing . A continued review of Resident #133's medical record revealed no documented evidence that facility staff investigated the resident's allegation of rape and other abuse that the resident made on 02/25/22. During a face-to-face interview conducted on 08/05/22, at approximately 2:00 PM with Employee #2 (Director of Nursing), when asked for the facility's investigation report for Resident #133's allegation of rape and abuse, the employee stated, At this point, we can't put our hands on it. 6. Facility staff failed to implement its policies and procedures for investigating falls by not investigating Resident # 363's unwitnessed fall with injury. Resident #363 was admitted to the facility on [DATE] with multiple diagnoses that included the following: Chronic Obstructive Pulmonary Disease Unspecified, Cerebral Aneurysm Nonruptured, Aphasia, Unspecified Lack of Coordination, and Epilepsy, Unspecified, Not Intractable, With Status Epilepticus. Review of an intake for a Facility Reported Incident (FRI), DC#00010285, received by the State Agency, on 09/27/21 revealed the following: .She is alert and oriented X1 with some confusion. At 4:20AM in response to call light resident was noted lying on the floor on her left side besides the bed. She stated she slide out of the bed. Resident assisted to the bed. On assessment there is no neurological changes from her baseline. Left eye swelling noted but denies pain. No bleeding noted. Range of motion exercises done with no issues . Review of the medical record revealed the following: Review of the admission Minimum Data Set (MDS) dated [DATE] revealed that the facility staff coded the following: Section C (Cognitive Patterns) intact cognition; Section G (Functional Status): Bed mobility, Dressing, and Personal hygiene were coded as extensive assistance and required one-person physical assistance from staff; toilet use required one-person physical assistance and upper and lower extremity impairment. 09/26/21 at 7:25 AM [Nursing Progress Note], .She is alert and oriented X1(alert to person only) with some confusion. At 4:20 AM in response to room mates call light resident was noted lying on the floor on her left side besides the bed. She stated she slide out of the bed. Resident assisted to the bed. On assessment there is no neurological changes from her baseline. Left eye swelling noted but denies pain. Review of the medical record lacked documented evidence that facility staff conducted an investigation of Resident #363's fall with an injury that occurred on 09/26/21. During a face-to-face interview conducted on 08/05/22 at 2:13 PM, when asked for documented evidence that the facility conducted a fall investigation for Resident #363, Employee #2 (Director of Nursing), stated: We can't put our hands on it. 2. Facility staff failed to interview or obtain written statements from all potential witnesses who might have had knowledge of Resident #212's injury of unknown origin. Resident #212 was admitted to the facility on [DATE] with diagnoses that included Osteoporosis/Osteoarthritis, non-Hodgkin lymphoma, Collapse Vertebrae, Prior L2/L3 and T11[spinal cord injuries], Compensation Fractures /Vertebroplasty and Sciatic Fall, Mildly Displaced Left 7-8 Rib Fracture. Review of a Facility Reported Incident (FRI), DC00010639, received by the State Agency on 03/24/22, documented, .Right pain, We did X-ray and she was noted to have a fracture of the mid clavicle. There is no facial bone lesion. Alignment is Anatomic. There is no soft tissue swelling or foreign identified body. Mid to moderate DJD [Degenerative Joint Disease] is noted Post-surgical screws in the humeral head region are seen. Review of Resident #212's medical record revealed the following: admission Minimum Data Set (MDS) dated [DATE] showed that facility staff coded the following: cognitively intact; required extensive assistance with one person physical assistance for bed mobility, transfer, toilet use, and personal hygiene; no impairment in functional range of motion; used a walker and wheelchair for mobility; Fall prior to admission; no fall since admission to the facility, received occupational therapy (OT) that started on 03/17/2022 and physical therapy (PT) that began on 03/18/2022. 03/22/22 at 18:46 [6:46] PM Situation Background Assessment Request (SBAR) . Communication Tool . Situation painful swollen right clavicle .Resident complains of pain, unable to determine when it started . Primary diagnosis Compression fracture of spine . on assessment patient observed with swollen right clavicle . Patient c/o (complained of) pain in right clavicle. Physician contacted by phone on 03/22/2022 17:00 [5:00] PM, CRNP [Certified Registered Nurse Practitioner] notified and order given for X-Ray of the right clavicle to evaluate pain . 03/23/22 at 9:00 AM [physician's order] X-Ray of right clavicle . 03/23/22 at 19:50 [8:50 PM] Radiology Results Report .Procedure . RT [right] Clavicle . history of Rt side neck pain. Findings: there is a displaced fracture of the mid clavicle noted. There is no focal bone lesion. Alignment is anatomical There is no soft tissue swelling or foreign body identified. Mild to moderate DJD [Degenerative Joint Disease] is noted. Postsurgical screws in the humerus head region is seen, Calcification of the supraspinatus tendon is seen. Impression There is a displaced fracture of the mid clavicle seen. 03/23/22 at 22:29 [10:29 PM] [Nurses Note] .On 03/23/2022, she (Resident #212) complained of pain in the right clavicle, assessed and medicated as per order and Xray done. Result of Xray received this evening-There is a displaced fracture of the mid clavicle seen . NP (Nurse Practitioner) ., gave order to transfer resident to nearest ED (emergency department) for further evaluation and possible treatment . 03/23/22 at 22:52 [10:52 PM] [Physician's Telephone Order] Transfer resident to the nearest ED for evaluation and treatment secondary to displaced fracture of the mid clavicle. Review of the facility's documents revealed that facility staff failed to interview or obtain written statements from all potential witnesses who might have had knowledge of the occurrence. During a face-to-face interview on 08/02/22 at 1:50 PM, Employees #2 [Director of Nursing] and #3 [Assistant Director of Nursing] stated, The resident was discharged so we did not do a thorough investigation. The investigation information received did not include interviews from the staff who worked with the resident 3. Facility staff failed to implement its Injury of Unknown Origin policy for Resident #313's injury of unknown source/origin on 04/06/22 evidenced by failure to interview or obtain written statements from all potential witnesses. Resident #313 was admitted to the facility on [DATE] with multiple diagnoses that included: Lack of Coordination, Unspecified Abnormalities of Gait and Balance and Altered Mental Status. Review of a Complaint, DC00010664, received by the State Agency on 04/07/22 documented, .Tonight was the absolute final straw for our family, as we learned that my mother has a fractured leg that seemingly occurred without anyone's knowledge or a report by employees . Review of a Facility Reported Incident (FRI), DC00010667, received by the State Agency on 04/08/22 documented, .Upon assessment, no bruises, no swelling nor any sign of trauma noted. Resident medicated as per PRN (as needed) order. Resident re-assessed later and no complains nor signs of pain noted. Resident was visited by son 04/06/22 who made staff aware that resident is in pain, area assessed, no bruises, no swelling and no sign of trauma noted. NP made aware. Order given to do XRay, [Resident's representative] was on the unit when the result came and was informed of the findings. Review of Resident #313's medical record revealed the following: admission Minimum Data Set (MDS) dated [DATE] showed that facility staff coded the following: the resident was unable to complete the Brief Interview for Mental Status; required extensive assistance with one person physical assist for bed mobility; two persons physical assist for transfers; total dependence with one person physical assist for toilet use and personal hygiene; no impairment in functional range of motion; used a walker and wheelchair for mobility; no fall since admission, received occupational therapy (OT) and physical therapy (PT) that started on 02/10/22. 04/06/22 at 3:40 PM Situation Background Assessment Request (SBAR) . Communication Tool . Situation pain to left hip .Resident complain pain in left hip, on assessment patient observed with pain on touch and movement to left hip . Patient c/o (complained of) pain in left hip, on assessment patient observed with pain on touch and movement to left hip. CRNP (Certified Registered Nurse Practitioner) notified and new order given for X-Ray of left hip . 04/06/22 [Physician's Order] X-Ray of left hip . 04/06/22 Radiology Results Report .Procedure . LT (left) hip unilateral . Findings: there is an acute intertrochanteric fracture seen . 04/06/22 at 8:54 PM [Nurses Note] .On 04/05/22, she (Resident #313) complained of pain in the left hip, assessed and medicated as per order and Xray done. Result of Xray received this evening-There is an acute intertrochanteric fracture seen . NP (Nurse Practitioner) . gave order to transfer resident to nearest ED for further evaluation and possible treatment . 04/06/22 [Physician's Order] Transfer resident to the nearest ED (emergency department) for evaluation and treatment secondary to acute intertrochanteric fracture Review of the facility's investigation packet lacked documented evidence that they interviewed or obtained written statements from all potential witnesses who might have had knowledge of the occurrence. During a face-to-face interview on 08/02/22 at 1:50 PM, Employee #5 (1st Floor Unit Manager) stated, After the resident left, we did our investigation. The investigation included staff interviews and review of the medications and diagnoses. 4. Facility staff failed to implement its policies entitled Injury of Unknown Origin and Investigating Incidents Process for Resident #314's injury of unknown source/origin on 12/30/21 evidenced by failure to conduct an investigation. Resident #314 was admitted to the facility on [DATE] with multiple diagnoses that included: Lack of Coordination, Muscle Weakness, Reduced Mobility and Central Cord Syndrome. Review of the Facility Reported Incident (FRI), DC00010687, received by the State Agency on 01/02/22 documented, . [Resident #314] complained during morning rounds of pain on left arm. The resident stated, I hurt myself yesterday evening during exercise by myself in my room. On assessment, the charge nurse observed that there was swelling around the left wrist with no discoloration, and no warmth. The resident rated his pain as 5/10 . an order to X-ray Left wrist . was given . X-ray was done and result showed acute hairline fracture of the distal radius and ulna. X-ray results was read to [Physician's Name], who gave an order to transfer resident to nearest ER (emergency room) for fracture . Review of Resident #314's medical record showed the following: admission 5-day Minimum Data Set (MDS) dated [DATE] revealed that facility staff coded the following: intact cognitive response, no delusions, hallucinations or rejection of care, extensive assistance with one person physical assist for bed mobility, transfers and walking in the corridor; supervision to walk in room; unsteady balance during transitions and walking, no impairment in functional range of motion; used a cane and wheelchair for mobility and had no fall in the last month prior to admission. 12/30/21 at 9:18 AM [Physician's Progress Note] Pt (patient) had fall yesterday injuring left wrist. LUE (left upper extremity) is paralyzed. Right wrist is swollen and tender with mild edema left hand. Will get xray and give pt Percocet (narcotic pain reliever) as needed. 12/30/21 [Physician's Order] Percocet (narcotic pain reliever) Tablet 5-325 MG (milligram) . Give 1 tablet by mouth every 6 hours as needed for pain . 12/30/21 [Physician's Order] X-ray Left wrist Dx (diagnosis) pain. 12/30/21 at 9:30 AM Situation Background Assessment Request (SBAR) . Communication Tool . Situation . left hand pain and swelling around wrist . During morning round the writer observed the resident complaining pain at left arm. The resident said I hurt myself yesterday evening during exercise by myself in my room. The swelling around the left wrist observed upon assessment and the resident said the pain is 5/10. Dr (doctor) .order X-ray of Left wrist and Percocet Tablet 5-325 MG po every 6 hours as needed for pain. Pain medication given as order and it is effective. Dynamic mobile Imaging called the order is in placed, and waiting for technician . 12/31/21 [Dynamic Mobile Imaging Patient Report] . Findings: There is a hairline fracture of the distal radius and ulna . 12/31/21 [Physician's Order] Transfer resident to the nearest ER .for acute hairline fracture of the distal radius and ulna . and for further evaluation Review of Resident #314's medical record and the facility's administrative records lacked documented evidence that facility staff conducted an investigation of the resident's unwitnessed fall with injury on 12/31/21. During a face-to-face interview conducted on 07/28/22 at 2:14 PM, Employee #2 (Director of Nursing) stated, This is not how we do things [investigations]. 7. Facility staff failed to report an alleged violation of abuse and neglect for Resident #51 within the required timeframe to the State Agency. Resident #51 was admitted to the facility on [DATE] with multiple diagnoses that included: Hypertension, Diabetes Mellitus, Unspecified Psychosis, and Cognitive communication Deficit. Facility Reported Incident (FRI), DC00010669, to the State Agency dated 04/11/2022 at 16:35 (4:35 PM), documented, Writer' attention was called to resident's room by assigned CNA, a resident observed in bed alert responsive, observed to the right of her forehead is swelling the size of a quarter, asked what happened she initially stated, I don't know, then almost immediately, she alleged she was hit by somebody . Writer and ADON went to resident's room, upon inquiring by the ADON, resident stated I don't know what happened. Resident denies pain, no bruises or any signs of trauma. Assigned CNA taken off the schedule pending investigation. Review of Resident #51's medical record showed the following: Annual Minimum Data Set (MDS) dated [DATE] showed that facility staff coded the following: BIMS 09 moderately intact cognitive response. An incident/unusual occurrence report dated 04/08/22 at 2:45 PM documented, Resident observed with quarter-sized, swelling on her right forehead when asked what happened resident initially said that I don't know she later stated that someone hit me. The ADON (Assistant Director of Nursing) notified the Resident's daughter at 3:30 PM and the Physician at 3:10 PM. There was no evidence that she notified the DC Department of Health. A review of the incident investigation showed that facility staff reported the allegation of abuse to the State Agency by e-mail on 04/11/22, three (3) days after the incident occurred. During a face-to-face interview conducted on 07/29/22 at 2:37 PM, Employee #3 (ADON), stated the facility's procedure for reporting incidents/accidents is within 2-24 hours, depending on how serious the harm was. She said, I have all the information. I will bring them to you.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. Facility staff failed to obtain interviews or written statements from potential witnesses to Resident #87's fall. Resident #8...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. Facility staff failed to obtain interviews or written statements from potential witnesses to Resident #87's fall. Resident #87 was admitted to the facility on [DATE] with diagnoses including Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting the Left Non-Dominant Side, Type 2 Diabetes Mellitus Without Complications, Unspecified Lack of Coordination, and Abnormalities of Gait and Mobility. A Facility Reported Incident (FRI), DC00010448, received by the State Agency on 12/13/21 documented: . Writer was informed by CNA that resident stated she fell yesterday, she told writer, '[I] went to [the] lock door [at]10:45 pm, using my walker to ambulate,on my way back to bed, [I] missed my steps and fell on my right side, [I]managed to sit up, then knelt down, held on to the rail of the bed and sat on my w/c (wheelchair) close by. I didn't tell any body cause it is[was] time [for]the staff to go home, [I] hit the right side of [my] face against [the] table.' On assessment the R (right) cheek .wrist, arm, slightly swollen stated pain is 6/10 .MD aware ordered, X-ray of rt (right) wrist and face T/O (to rule out) fracture. A review of Resident #87's medical record revealed: A Quarterly Minimum Data Set (MDS) dated [DATE] showed that facility staff coded Resident #87 in the following manner: Under Section C (Cognitive Patterns), Brief Interview for Mental Status (BIMS) Summary Score, Resident #87 was 10 indicating mild cognitive impairment. Under Section G (Functional Mobility) required extensive assistance from at least one staff person for toileting and personal hygiene and used a walker or wheelchair for mobility. 12/10/21 at 7:00 AM [Physician's Order] directed, X-ray of facial bones right side forearm and rt (right) wrist one-time s/p (status-post) allegedly fall . 12/10/21 at 7:00 AM [Physician's Order] directed, Ensure cluster (sp.) [clutter] free environment every shift. 12/10/21 at 7:00 AM [Physician's Order] directed, Place the bed in lowest position all the times for the safety precaution every shift. 12/10/21at 9:59 AM [Situation, Background, Assessment, and Request (SBAR)]: .Situation: .Resident alleges she fell around 10:45 PM yesterday but did not tell anybody; Date problem or symptom started: 12/09/2021 .resident was ambulating with her walker and stated 'I was walking too fast,' . Background: .Recent fall . Request: X-ray of the rt (right) arm and skull to r/o FX (fracture) s/p (status-post) fall. 12/11/21 at 9:52 AM, [Change in Condition Note]: . Resident had a fall on 12/10/21 MD aware ordered X-ray of forearm, wrist, and face to rule out (a) fracture. Result of x-ray reveals an acute mildly displaced fracture of distal shaft of ulna. MD called made aware to send the resident to nearest ED (Emergency Department). The facility's investigation packet lacked documented evidence of interviews or written statements from facility staff who were assigned to Resident #87 or any staff on the unit on the date of the alleged fall (12/09/21). During a face-to-face interview on 08/04/22 at approximately 1:00 PM, Employee #3 (Assistant Director of Nursing) stated that she documented what the CNA told her about Resident #87's fall in the progress notes. She acknowledged that she did not get a separate statement from the CNA or any other employees or residents because it was an unwitnessed fall. Based on record reviews and staff interviews, for six (6) of 50 sampled residents, facility staff failed to: investigate allegations of rape for one resident; conduct a thorough investigation for three residents with an injury of unknown injuries; and conduct a thorough investigation for unwitnessed falls with injury for two residents. Residents' #133, #212, #363, #313, #314, and #87. The findings included: Review of the facility's policy titled, Investigating Incidents Process with a revision date of March 2022, showed . Document date and time all notifications per facility policy . Interview and or/obtain statement from person reporting allegation or suspicion . Interview and/or obtain statement from victim/resident(s) .Interview and /or obtain statements from potential witnesses as determined by the scope of the investigation . Review materials and complete investigation .Timeline of event and investigation and notification will be documented in the resident medical record . Review of the policy, Injury of Unknown Origin revised March 2022 documented, . Immediately a resident is identified with an injury of unknown origin, the facility will . interview and/or obtain statements from all potential witnesses as determined by the scope of the investigation .review materials and complete investigation . Review of the facility's policy titled, Mobility and Falls/Fall With Injury Prevention with a revision date of 05/2022, showed .This policy will assure proper assessment and documentation of potential risks for fall, actual occurrence of falls; and interventions to prevent future occurrences .When actual fall occurs .Document accident/incident .as a new event in the Risk Management System . Investigation using the incident and accident form . Witnesses' statement if fall was witnessed . 1. The facility staff failed to investigate allegations of rape made by Resident #133. Resident #133 was admitted to the facility on [DATE] with multiple diagnoses including: Anxiety Disorder Unspecified, Muscle Weakness, Unspecified Abnormalities of Gait and Mobility, Unspecified Dementia with Behavioral Disturbance, Bipolar Disorder, and Other Psychotic Disorder Not Due to A Substance or Known Physiological Condition. Review of an intake for a Facility Reported Incident (FRI), DC#00010592, received by the State Agency on 02/25/22, revealed that the facility staff reported the following: . On 2/25/2022, around 0200 (2:00 AM), resident called the police without informing the staff. Upon arrival, [Resident #133] told the police that everyone in the building is trying to hurt her especially the female employees Upon follow up by the Director of Nursing and the Administrator this morning, resident then stated that she was raped last night and declared that this was the reason that she called the police Review of Resident #133's medical record revealed: Review of a care plan revised on 11/24/21, with a focus area of .[Resident #133] called 911 and said she was sexually abused, when police came to investigate she denied calling them. The continued review had the following intervention, Investigate [Resident #133]'s concerns and addressed (sp) them in a timely manner. Review of the Quarterly Minimum Data Set (MDS) dated [DATE] showed that the facility staff coded the following: intact cognition; independent and needed no setup or physical help in all areas of activities of daily living (ADLs). SBAR (Situation Background Assessment Recommendation-Physician/NP(Nurse Practitioner)/PA(Physician Assistant) note dated 02/25/22, at 1:55 AM in the section titled Situation documented Alleged sexual Assult (sp). The section titled Additional Comments documents .at 12:39 am, a call came from front desk that police officer (Officers Name) and a colleague are in the building responding to a call from [Resident #133], writer went met the officers at residents' room, the room was trashed by the Resident, she was abusing every body including the officers, and using N and F words intermittently . Review of a physician order documented, 02/25/22 Transfer resident to the nearest ER for rape testing . A continued review of Resident #133's medical record revealed no documented evidence that facility staff investigated the resident's allegation of rape and other abuse that the resident made on 02/25/22. During a face-to-face interview conducted on 08/05/22, at approximately 2:00 PM with Employee #2 (Director of Nursing), when asked for the facility's investigation report for Resident #133's allegation of rape and abuse, the employee stated, At this point, we can't put our hands on it. 2. Facility staff failed to conduct a thorough investigation of Resident #212's injury of unknown source/origin. Resident #212 was admitted to the facility on [DATE] with diagnoses that included Osteoporosis/Osteoarthritis, non-Hodgkin lymphoma, Collapse Vertebrae, Prior L2/L3 and T11[spinal cord injuries], Compensation Fractures /Vertebroplasty and Sciatic Fall, Mildly Displaced Left 7-8 Rib Fracture. Review of a Facility Reported Incident (FRI), DC00010639, received by the State Agency on 03/24/22, documented, .Right pain, We did X-ray and she was noted to have a fracture of the mid clavicle. There is no facial bone lesion. Alignment is Anatomic. There is no soft tissue swelling or foreign identified body. Mid to moderate DJD [Degenerative Joint Disease] is noted Post-surgical screws in the humeral head region are seen. Review of Resident #212's medical record revealed the following: admission Minimum Data Set (MDS) dated [DATE] showed that facility staff coded the following: cognitively intact; required extensive assistance with one person physical assistance for bed mobility, transfer, toilet use, and personal hygiene; no impairment in functional range of motion; used a walker and wheelchair for mobility; Fall prior to admission; no fall since admission to the facility, received occupational therapy (OT) that started on 03/17/2022 and physical therapy (PT) that began on 03/18/2022. 03/22/22 at 18:46 [6:46] PM Situation Background Assessment Request (SBAR) . Communication Tool . Situation painful swollen right clavicle .Resident complains of pain, unable to determine when it started . Primary diagnosis Compression fracture of spine . on assessment patient observed with swollen right clavicle . Patient c/o (complained of) pain in right clavicle. Physician contacted by phone on 03/22/2022 17:00 [5:00] PM, CRNP [Certified Registered Nurse Practitioner] notified and order given for X-Ray of the right clavicle to evaluate pain . 03/23/22 at 9:00 AM [physician's order] X-Ray of right clavicle . 03/23/22 at 19:50 [8:50 PM] Radiology Results Report .Procedure . RT [right] Clavicle . history of Rt side neck pain. Findings: there is a displaced fracture of the mid clavicle noted. There is no focal bone lesion. Alignment is anatomical There is no soft tissue swelling or foreign body identified. Mild to moderate DJD [Degenerative Joint Disease] is noted. Postsurgical screws in the humerus head region is seen, Calcification of the supraspinatus tendon is seen. Impression There is a displaced fracture of the mid clavicle seen. 03/23/22 at 22:29 [10:29 PM] [Nurses Note] .On 03/23/2022, she (Resident #212) complained of pain in the right clavicle, assessed and medicated as per order and Xray done. Result of Xray received this evening-There is a displaced fracture of the mid clavicle seen . NP (Nurse Practitioner) ., gave order to transfer resident to nearest ED (emergency department) for further evaluation and possible treatment . 03/23/22 at 22:52 [10:52 PM] [Physician's Telephone Order] Transfer resident to the nearest ED for evaluation and treatment secondary to displaced fracture of the mid clavicle. Review of the facility's documents revealed that facility staff failed to interview or obtain written statements from all potential witnesses who might have had knowledge of the occurrence. During a face-to-face interview on 08/02/22 at 1:50 PM, Employees #2 [Director of Nursing] and #3 [Assistant Director of Nursing] stated, The resident was discharged so we did not do a thorough investigation. The investigation information received did not include interviews from the staff who worked with the resident 3. Facility staff failed to investigate an unwitnessed fall with injury for Resident #363. Resident #363 was admitted to the facility on [DATE] with multiple diagnoses that included the following: Chronic Obstructive Pulmonary Disease Unspecified, Cerebral Aneurysm Nonruptured, Aphasia, Unspecified Lack of Coordination, and Epilepsy, Unspecified, Not Intractable, With Status Epilepticus. Review of an intake for a Facility Reported Incident (FRI), DC#00010285, received by the State Agency, on 09/27/21 revealed the following: .She is alert and oriented X1 with some confusion. At 4:20AM in response to call light resident was noted lying on the floor on her left side besides the bed. She stated she slide out of the bed. Resident assisted to the bed. On assessment there is no neurological changes from her baseline. Left eye swelling noted but denies pain. No bleeding noted. Range of motion exercises done with no issues . Review of the medical record revealed the following: Review of the admission Minimum Data Set (MDS) dated [DATE] revealed that the facility staff coded the following: Section C (Cognitive Patterns) intact cognition; Section G (Functional Status): Bed mobility, Dressing, and Personal hygiene were coded as extensive assistance and required one-person physical assistance from staff; toilet use required one-person physical assistance and upper and lower extremity impairment. 09/26/21 at 7:25 AM [Nursing Progress Note], .She is alert and oriented X1(alert to person only) with some confusion. At 4:20 AM in response to room mates call light resident was noted lying on the floor on her left side besides the bed. She stated she slide out of the bed. Resident assisted to the bed. On assessment there is no neurological changes from her baseline. Left eye swelling noted but denies pain. Review of the medical record lacked documented evidence that facility staff conducted an investigation of Resident #363's fall with an injury that occurred on 09/26/21. During a face-to-face interview conducted on 08/05/22 at 2:13 PM, when asked for documented evidence that the facility conducted a fall investigation for Resident #363, Employee #2 (Director of Nursing), stated: We can't put our hands on it. 4. Facility staff failed to conduct a thorough investigation of Resident #313's injury of unknown source/origin that occured on 04/06/22. Resident #313 was admitted to the facility on [DATE] with multiple diagnoses that included: Lack of Coordination, Unspecified Abnormalities of Gait and Balance and Altered Mental Status. Review of a Complaint, DC00010664, received by the State Agency on 04/07/22 documented, .Tonight was the absolute final straw for our family, as we learned that my mother has a fractured leg that seemingly occurred without anyone's knowledge or a report by employees . Review of a Facility Reported Incident (FRI), DC00010667, received by the State Agency on 04/08/22 documented, .Upon assessment, no bruises, no swelling nor any sign of trauma noted. Resident medicated as per PRN (as needed) order. Resident re-assessed later and no complains nor signs of pain noted. Resident was visited by son 04/06/22 who made staff aware that resident is in pain, area assessed, no bruises, no swelling and no sign of trauma noted. NP made aware. Order given to do XRay, [Resident's representative] was on the unit when the result came and was informed of the findings. Review of Resident #313's medical record revealed the following: admission Minimum Data Set (MDS) dated [DATE] showed that facility staff coded the following: the resident was unable to complete the Brief Interview for Mental Status; required extensive assistance with one person physical assist for bed mobility; two persons physical assist for transfers; total dependence with one person physical assist for toilet use and personal hygiene; no impairment in functional range of motion; used a walker and wheelchair for mobility; no fall since admission, received occupational therapy (OT) and physical therapy (PT) that started on 02/10/22. 04/06/22 at 3:40 PM Situation Background Assessment Request (SBAR) . Communication Tool . Situation pain to left hip .Resident complain pain in left hip, on assessment patient observed with pain on touch and movement to left hip . Patient c/o (complained of) pain in left hip, on assessment patient observed with pain on touch and movement to left hip. CRNP (Certified Registered Nurse Practitioner) notified and new order given for X-Ray of left hip . 04/06/22 [Physician's Order] X-Ray of left hip . 04/06/22 Radiology Results Report .Procedure . LT (left) hip unilateral . Findings: there is an acute intertrochanteric fracture seen . 04/06/22 at 8:54 PM [Nurses Note] .On 04/05/22, she (Resident #313) complained of pain in the left hip, assessed and medicated as per order and Xray done. Result of Xray received this evening-There is an acute intertrochanteric fracture seen . NP (Nurse Practitioner) . gave order to transfer resident to nearest ED for further evaluation and possible treatment . 04/06/22 [Physician's Order] Transfer resident to the nearest ED (emergency department) for evaluation and treatment secondary to acute intertrochanteric fracture Review of the facility's investigation packet lacked documented evidence that they interviewed or obtained written statements from all potential witnesses who might have had knowledge of the occurrence. During a face-to-face interview on 08/02/22 at 1:50 PM, Employee #5 (1st Floor Unit Manager) stated, After the resident left, we did our investigation. The investigation included staff interviews and review of the medications and diagnoses. 5. Facility staff failed to conduct an investigation of Resident #314's injury of unknown source/origin that occurred on12/30/21. Resident #314 was admitted to the facility on [DATE] with multiple diagnoses that included: Lack of Coordination, Muscle Weakness, Reduced Mobility and Central Cord Syndrome. Review of the Facility Reported Incident (FRI), DC00010687, received by the State Agency on 01/02/22 documented, . [Resident #314] complained during morning rounds of pain on left arm. The resident stated, I hurt myself yesterday evening during exercise by myself in my room. On assessment, the charge nurse observed that there was swelling around the left wrist with no discoloration, and no warmth. The resident rated his pain as 5/10 . an order to X-ray Left wrist . was given . X-ray was done and result showed acute hairline fracture of the distal radius and ulna. X-ray results was read to [Physician's Name], who gave an order to transfer resident to nearest ER (emergency room) for fracture . Review of Resident #314's medical record showed the following: admission 5-day Minimum Data Set (MDS) dated [DATE] revealed that facility staff coded the following: intact cognitive response, no delusions, hallucinations or rejection of care, extensive assistance with one person physical assist for bed mobility, transfers and walking in the corridor; supervision to walk in room; unsteady balance during transitions and walking, no impairment in functional range of motion; used a cane and wheelchair for mobility and had no fall in the last month prior to admission. 12/30/21 at 9:18 AM [Physician's Progress Note] Pt (patient) had fall yesterday injuring left wrist. LUE (left upper extremity) is paralyzed. Right wrist is swollen and tender with mild edema left hand. Will get xray and give pt Percocet (narcotic pain reliever) as needed. 12/30/21 [Physician's Order] Percocet (narcotic pain reliever) Tablet 5-325 MG (milligram) . Give 1 tablet by mouth every 6 hours as needed for pain . 12/30/21 [Physician's Order] X-ray Left wrist Dx (diagnosis) pain. 12/30/21 at 9:30 AM Situation Background Assessment Request (SBAR) . Communication Tool . Situation . left hand pain and swelling around wrist . During morning round the writer observed the resident complaining pain at left arm. The resident said I hurt myself yesterday evening during exercise by myself in my room. The swelling around the left wrist observed upon assessment and the resident said the pain is 5/10. Dr (doctor) .order X-ray of Left wrist and Percocet Tablet 5-325 MG po every 6 hours as needed for pain. Pain medication given as order and it is effective. Dynamic mobile Imaging called the order is in placed, and waiting for technician . 12/31/21 [Dynamic Mobile Imaging Patient Report] . Findings: There is a hairline fracture of the distal radius and ulna . 12/31/21 [Physician's Order] Transfer resident to the nearest ER .for acute hairline fracture of the distal radius and ulna . and for further evaluation Review of Resident #314's medical record and the facility's administrative records lacked documented evidence that facility staff conducted an investigation of the resident's unwitnessed fall with injury on 12/31/21. During a face-to-face interview conducted on 07/28/22 at 2:14 PM, Employee #2 (Director of Nursing) stated, This is not how we do things [investigations].
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0625 (Tag F0625)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #47 was admitted to the facility on [DATE] with multiple diagnoses that included: Cerebrovascular Accident (CVA), He...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #47 was admitted to the facility on [DATE] with multiple diagnoses that included: Cerebrovascular Accident (CVA), Hemiplegia or Hemiparesis, Muscle Weakness, and Chronic Kidney Disease (Stage 3). Review of the medical record revealed: A copy of Resident # 47's face sheet documented that the resident had a legal guardian/conservator. A Quarterly Minimum Data Set (MDS) dated [DATE] showed that facility staff coded the following: a Brief Interview for Mental Status summary score of 99, indicating the resident could not complete the interview. 04/28/22 at 1:05 PM [E-interact Note/Nursing Home to Hospital Transfer Form]: .Reason for transfer: Abdominal pain .Contact Person [Name and telephone number of Resident #47's Legal Guardian] Notified of transfer: Yes, Aware of clinical condition: Yes . 04/28/22 at 2:17 PM [Change in Resident Condition Note]: (Resident #47) .complaining of abdominal pain .expressed pain, grimacing, and pushing (the) writer's hand away .No nausea, no vomiting .Abdomen tender to touch .nodded pain scale as a 5/10. Per MD .send to ED (Emergency Department) for evaluation and needed treatment. Resident transferred to [Local Hospital]; included in the transfer package are care plan goals, bed hold policy, code status, and all relevant clinical papers. The facility's transfer documents and Resident #47's medical record lacked documented evidence that facility staff provided tthe resident or their legal guardian written information that specified the facility's bed hold policy. During a face-to-face interview on 08/04/22 at 11:15 AM, Employee #2 (Director of Nursing/DON) stated she had no documentation to show that facility staff provided the resident or the resident's representative information that specified the facility's bed hold policy. 3. Resident #415 was admitted to the facility on [DATE] with diagnoses including Cerebrovascular Accident (CVA), Other Abnormalities of Gait and Mobility, Unspecified Lack of Coordination, and Alcohol Use Unspecified With Unspecified Alcohol-Induced Disorder. A review of Resident #415's medical record revealed: A copy of Resident #415's face sheet documented that the resident had a legal guardian/conservator. A Quarterly Minimum Data Set (MDS) dated [DATE] showed that facility staff coded a Brief Interview for Mental Status (BIMS) summary of 04 indicating severe cognitive impairment. 09/30/21 at 2:32 AM [Change in Resident Condition Note]: . (The) writer was called to [the] resident's room at 2:30 AM .(resident) was observed lying on the posterior position on the floor beside the bed .wanted to use the bathroom and fell, hitting .forehead on the wall. Head-to-toe assessment done with laceration of 1 cm noted .on [the] forehead .[Physician's Name] notified and ordered to send the resident to nearest ER (Emergency Room) for further evaluation .911 called, arrived at 2:45 AM, and the resident was taken to [Name of Local Hospital] .all transfer papers including care plan goals, e-interact, advanced directives .Message left for RP (representative) [Name of Resident #415's representative]. 09/30/21 [Physician's Order]: Transfer resident to ER evaluation of forehead laceration S/P (status post) fall. One time only for 1 Day. The facility's transfer packet and Resident #415's medical record lacked documented evidence that facility staff provided the resident or the resident's representative with written information that specified the facility's bed-hold policy. During a face-to-face interview on 08/04/22 at 11:15 AM, Employee #2 (DON) stated that Resident #415 went to the hospital and returned to the facility on the same day. Based on record review and staff interview, for five (5) of 50 sampled residents, facility staff failed to provide written information related to the facility's bed hold policy for the resident and/or resident's representative. Residents' #71 #47, #415, #313, and #314. The findings included: Review of the facility policy, 18-Day Bed Hold for Medicaid Residents with Long Term Care Medicaid, revised on 09/27/19, revealed, We are required to provide you with our facility policy for requesting a bed to be held due to hospital transfer . 1. Resident #71 was admitted to the facility on [DATE] with multiple diagnoses that included: Muscle Weakness, Heart Failure, and Unspecified Dementia Without Behavioral Disturbance. Review of Resident #71's medical record revealed the following: A copy of Resident # 71's face sheet documented that the resident had a guardian. Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed that the facility staff coded a Brief Interview for Mental Status (BIMS) summary score 08, indicating moderately impaired cognition. 06/12/22 at 7:11 AM [Physician's Note] documented: .Received a call from charge nurse to report to residents' room due to a fall. Resident was found lying on the floor mat with her head touching the bedside table. Head-to-toe assessment done. There is a laceration on the left side of her head .[hysician's name] made aware and given to send residents to nearest ER (Emergency room) for evaluation and possible treatment . There is no documented evidence in the medical record that the facility staff provided the resident or their representative with notice of its bed hold policy when the resident transferred to the hospital emergency room. During a face-to-face interview conducted on 08/04/22 at 2:02 PM, Employee #2 (Director of Nursing) stated, We do not have the notice of bed hold policy for June 12, 2022. 4. Facility staff failed to make Resident #313's representative aware of the facility's bed-hold and reserve bed payment policy within 24 hours of transfer to the emergency room (ER). Resident #313 was admitted to the facility on [DATE] with multiple diagnoses that included: Lack of Coordination, Unspecified Abnormalities of Gait and Balance, and Altered Mental Status. Review of a Complaint, DC00010664, received by the State Agency on 04/07/22 documented, .Tonight was the absolute final straw for our family, as we learned that my mother has a fractured leg that seemingly occurred without anyone's knowledge or a report by employees . Review of a Facility Reported Incident (FRI), DC00010667, received by the State Agency on 04/08/22, documented, .Upon assessment, no bruises, no swelling nor any sign of trauma noted. Resident medicated as per PRN (as needed) order. Resident re-assessed later and no complains nor signs of pain noted. Resident was visited by son 04/06/22 who made staff aware that resident is in pain, area assessed, no bruises, no swelling and no sign of trauma noted. NP made aware. Order given to do XRay, [Resident's representative] was on the unit when the result came and was informed of the findings. Review of Resident #313's medical record showed the following: A copy of Resident #313's face sheet documented that the resident had a responsible party. An admission Minimum Data Set (MDS) dated [DATE] showed that facility staff coded that the resident could not complete the Brief Interview for Mental Status. 04/06/22 at 8:54 PM [Nurses Note] . On 04/05/22, she (Resident #313) complained of pain in the left hip, assessed and medicated as per order and Xray done. Result of Xray received this evening-There is an acute intertrochanteric fracture seen .NP (Nurse Practitioner) .gave [an] order to transfer resident to nearest ED for further evaluation and possible treatment. Included in the transfer package are all relevant clinical papers .bed hold policy . 04/07/22 at 11:49 AM [Social Work Progress Note] Resident hospitalized . The evidence showed the resident was transferred to the hospital on [DATE]. However, review of the bed hold policy revealed that facility staff made Resident #313's responsible party aware on 04/08/22 (two days later). During a face-to-face interview conducted on 08/01/22 at 2:46 PM, Employee #4 (Social Worker) acknowledged the finding and made no further comment. 5. Facility staff failed to provide Resident #314 written notice of the bed-hold policy when he transferred to the hospital on [DATE]. Resident #314 was admitted to the facility on [DATE] with multiple diagnoses that included: Lack of Coordination, Muscle Weakness, Reduced Mobility and Central Cord Syndrome Review of the Facility Reported Incident (FRI), DC00010687, received by the State Agency on 01/02/22 documented, .He (Resident #314) complained during morning rounds of pain on left arm . an order to X-ray Left wrist . was given . X-ray was done and result showed acute hairline fracture of the distal radius and ulna. X-ray results was read to [Physician's Name], who gave an order to transfer resident to nearest ER (emergency room) for fracture . Review of Resident #314's medical record showed the following: An admission 5-day MDS dated [DATE] revealed that facility staff coded the resident a having intact cognitive response. 12/31/21 [Physician's Order] Transfer resident to the nearest ER .for acute hairline fracture of the distal radius and ulna .and for further evaluation. Review of Resident #314's medical record revealed that the facility failed to provide the resident a written notice of the facility's bed hold policy upon transfer to the ER. During a face-to-face interview conducted on 08/01/22 at 2:46 PM, Employee #4 (Social Worker) acknowledged the finding and made no further comment.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. Facility staff failed to implement a resident's dental care plan. Resident #87 was admitted to the facility on [DATE] with di...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. Facility staff failed to implement a resident's dental care plan. Resident #87 was admitted to the facility on [DATE] with diagnoses including, Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting the Left Non-Dominant Side and Type 2 Diabetes Mellitus Without Complications. During an observation and interview on 07/27/22 at 9:53 AM, Resident #87 reported that she wanted to see a dentist and that the facility staff was aware. The resident explained that she was supposed to receive a new set of dentures and that facility staff had provided the container for dentures about a year ago, but no dentures. The surveyor observed an empty container for dentures on the resident's nightstand. Review of Resident #87's medical record revealed: 09/02/21 [Physician's Order] directed: Consults: Dental consult and treat as needed. A Quarterly Minimum Data Set (MDS) dated [DATE] showed that facility staff coded: a Brief Interview for Mental Status (BIMS) Summary Score of 12, indicating mild cognitive impairment. The facility staff did not complete Section L (Oral/Dental status). Care plan with the focus area, [Resident #87] has dental related to denture use . has partial upper and partial lower dentures reviewed on 06/09/22 documented, Goal: [Resident #87] will be provided with denture care x 90 days . Interventions . Dental consult per facility policy and prn (as needed), Follow-ups and evaluation of denture wearing done at regular intervals . During a face-to-face interview on 07/27/22 at approximately 10:00 AM, Employee #8, the assigned Certified Nurse Aide CNA), reported that she did not recall seeing dentures in Resident #87's room. During a face-to-face interview on 08/03/22 at 1:40 PM, Employee #3, Assistant Director of Nursing (ADON), stated that she believed Resident #87 had dentures in her room and would look into it. However, Employee #3 could not provide evidence that Resident #87 had dentures as specified in her care plan. The evidence showed that facility staff failed to implement/ provide Resident #87 with partial upper and lower dentures. 5. Facility staff failed to implement Resident #90's elopement care plan. Resident #90 was admitted to the facility on [DATE] with diagnoses including Encephalopathy, Unspecified, Dysphagia, Generalized Muscle Weakness, Schizoaffective Disorder, Cognitive Communication Deficit, and Unspecified Lack of Coordination. A Facility Reported Incident (FRI), DC00010849, received by the State Agency on 07/09/22, documented: .At around 12.45, assigned CNA (Certified Nurse Aide) went to serve [the] resident his lunch, but he was nowhere to be found. Room to room and all ares (areas) of the unit were searched, .code pink called and ares (areas) of the facility and outside were searched [ the] resident could not be found . A review of Resident #90's medical record revealed: An Initial Safety Risk Assessment/Elopement Risk Evaluation dated 06/03/22 at 8:23 PM showed, Section A. Behavior/Mood Orientation . Resident is oriented to: Person, Place, and Time . Section G- Resident is not at risk for elopement. The facility staff did not complete other trigger areas of the form in sections B, C, D, E, and F. An admission Minimum Data Set (MDS) dated [DATE] revealed that facility staff coded Resident #90 in the following manner: Brief Interview for Mental Status (BIMS) Summary Score, 09, indicating mild cognitive impairment; required supervision for locomotion off the unit; no impairment in functional range of motion, and used walker mobility device. Under Section E (Behavior), facility staff did not code the resident for wandering. 07/09/22 at 1:56 PM [Situation, Background, Assessment, and Request (SBAR)]: Situation: .Describe the problem/symptom: Missing, Date problem or symptom started: 07/09/22 .Background: Mental Status or Neuro Changes: Confusion .Assessment: Elopement .Request: Person Contacted [Name of Resident's Emergency Contact #2] . 07/10/22 [Care Plan) documented: Focus Area: Risk for Elopement . Interventions: Check for the resident's whereabouts q (every) hourly (hour). Keep the resident in full view . On 08/03/22 at approximately 3:15 PM, the surveyor observed a binder labeled First Floor Hourly Census at the first-floor nurses' station. The binder contained a page labeled for each day of the month with the names of each first-floor resident (to include Resident #90) and each resident's location on a twenty-four-hour basis. A review of the binder revealed no documentation of Resident #90's hourly location from 07/11/22 until the resident's discharge on [DATE]. The evidence showed that facility staff failed to implement the care plan intervention of monitoring Resident #90 every hour as specified. During a face-to-face interview on 08/03/22 at approximately 4:00 PM, Employee #5 (1st Floor Unit Manager) stated that the CNAs are responsible for documenting the hourly location of the first-floor residents they are assigned to during a shift. 6. Facility staff failed to implement Resident #414's Wound Care plan. Review of Facility Reported Incident (FRI), DC00010501, received by the State Agency on 01/12/22, documented, .Resident observed with unstable wound on her sacral area and bilateral ankle blisters.No drainage,peri-wound area intact and she denies pain upon assessment. [Nurse Practitioner's Name] made aware, order given for resident to be seen by the wound nurse. Wound nurse called,responded immediately spoke with the Wound NP (Nurse Practitioner), who gave order for x-ray sacral area. X-ray called in, low air mattress put in place .[Name of Resident #414's representative] notified. Resident #414 was admitted to the facility on [DATE] with diagnoses that included: Type 2 Diabetes Mellitus with Diabetic Chronic Kidney Disease, Generalized Muscle Weakness, and Dysphagia. A review of Resident #414's medical record revealed: A Quarterly Minimum Data Set (MDS) dated [DATE] showed that facility staff coded: a Brief Interview for Mental Status (BIMS) Summary Score of 14, indicating that the resident had intact cognition; required extensive assistance for bed mobility; was totally dependent for toilet use and personal hygiene; was always incontinent for bladder and bowel; and was at risk of developing pressure ulcers/injuries. 01/12/22 at 11:24 AM [Braden Scale for Predicting Pressure Ulcers] documented: .Braden Category: Very High Risk . Score: 8 . 01/12/22 at 2:55 PM [Change in Condition Note]: Type of Change in Condition: Unstageable Pressure Ulcer and bilateral heel blisters .Resident observed with [an] unstageable wound on her sacral area and bilateral heel blisters. No drainage, peri-wound intact, and she denies pain upon assessment .[Nurse Practitioner's Name] made aware, order given for resident to be seen by the wound nurse . Wound nurse called, responded immediately spoke with the Wound NP (Nurse Practitioner) . 01/12/22 [Care Plan] documented: Focus: [Resident #414] has altered skin integrity related to sacral wound Interventions .Weekly wound rounds by the Wound Team . Continued review of Resident #414's medical record lacked documented evidence that facility staff conducted weekly wound rounds as specified in the care plan. During a face-to-face interview on 08/01/22 at 12:14 PM, Employee #28 (3rd Floor Unit Manager) did not provide any documentation to show that Resident #414 received weekly wound assessments by the Wound Care Team. Based on record review and staff interview, for eight (8) of 50 sampled residents, the facility's staff failed to: implement Resident #71's fall care plan; develop a care plan to address Resident #19's hypoglycemia; develop a care plan to address Resident #15's diagnosis of cataracts and refusal to wear glasses; develop a care plan to address Resident #87's dental care; implement Resident #90's elopement care plan; implement Resident #414's wound care plan; implement Resident #84's use of a bed alarm, and develop a care plan to address Resident #314's use of an arm sling. Residents' #71, #19, #15, #87, #90, #414, #84, and #314. The findings included: Review of the policy, Interdisciplinary Team Meeting (Care Plan Meeting), revised on March 2022, showed, It is the policy of [Facility Name] to develop and implement a person-centered care plan for each resident . 1. Facility staff failed to implement Resident #71's fall care plan, as evidenced by having the entrance to the room filled with clutter and the entrance door interior not having a doorknob. Resident #71 was admitted to the facility on [DATE] with multiple diagnoses that included the following: Muscle Weakness, Cognitive communication Deficit, Heart Failure, and Unspecified Dementia Without Behavioral Disturbance. During an observation on 07/26/22 at approximately 2:20 PM, Resident #71's room [ROOM NUMBER] A, the surveyor observed 3 trash cans, 3 linen bins, a walker, and a wheelchair filled with clothes and pillows blocking the interior residents' door. The entrance door could not be fully opened due to all the bins blocking the entrance and behind the door. The interior of the door did not have a doorknob. The surveyor reported these observations to Employee #11 (2nd-floor Unit Manager). Review of Resident #71's medical record revealed: A Quarterly Minimum Data Set (MDS) dated [DATE] showed that the facility staff coded the resident as having moderately impaired cognition; having no impairment in the upper or lower extremities, and a wheelchair. Review of the care plan with a focus area of (Resident #71) is at risk for fall due to imbalance revised on 06/07/22, with an intervention of Maintain [a] safe environment. Adequate lighting, clutter-free pathways . The evidence showed that facility staff failed to maintain a safe and clutter-free environment for Resident #71. During a face-to-face interview conducted on 08/04/22 at 12:10 PM, Employee #11 (Second Floor Unit Manager) acknowledged the finding and made no further comment. 2. Facility staff failed to develop a care plan to address Resident #19's hypoglycemic episodes. Resident #19 was admitted to the facility on [DATE] with multiple diagnoses that included: Type 2 Diabetes Mellitus with Diabetic Neuropathy and Morbid (Severe) Obesity Due to Excess Calories. Review of Resident #19's medical record revealed: Review of the physician's orders documented the following: 10/27/20 If blood glucose is less than 50 mg/dl (milligrams per deciliter) & able to swallow, administer approximately 15 GM (Grams) Glucose Gel*or 8 oz juice* or 8 oz milk & check blood sugar again in 30 minutes* If unable to swallow administer 1 mg of Glucagon IM* Check blood sugar 15 minutes after treatment* If blood sugar is below 60 mg/dl or unable to arouse call 911 and notify the physician immediately . 01/10/2022 Insulin Lispro Solution (Antidiabetic fast-acting insulin) Inject 58 units subcutaneously with meals . 01/10/22 Lantus Solution (Antidiabetic long-acting insulin) 100 Unit/ML (milliliter) . Review of the Quarterly Minimum Data Set (MDS) dated [DATE], revealed that the facility staff coded the following: In section C (Cognitive Patterns) Brief Interview for Mental Status summary score was 15, indicating intact cognition. Section N (Medications) The facility staff coded that the resident had orders for insulin and received insulin injections during the last seven days since admission entry or reentry. A care plan with a focus area of (Resident #19) has a diagnosis of DM (Diabetes Mellitus) revised on 05/03/22 had the following interventions Administer medications as ordered .Diet as ordered .Monitor FBS (fasting blood sugar) as ordered. Review of an SBAR (Situation Background Assessment Recommendation) -Physician/NP (Nurse Practitioner)/PA (Physician Assistant) Communication Tool dated 06/29/22 at 4:35 PM, revealed in the section titled situation .Altered mental status due to hypoglycemia. 06/29/22 at 11:13 PM [ Nurses Note] .Per assigned Nurse, reported that she observed resident in bed around 4:10pm when she was doing her rounds, she noted resident foaming from mouth and unresponsive when called. Residents ['s] blood sugar was checked and was 153 mg/dl (milligrams per deciliter) . [physician's name] was notified .911 called and resident was transferred to the ER (emergency room) . There was no documented evidence in the medical record of a hypoglycemia care plan for Resident #19. During a face-to-face interview on 08/02/22 at 1:35 PM, Employee #11 (2nd Floor Unit Manager) acknowledged findings. 3A. Facility staff failed to develop a comprehensive person-centered care plan that addressed Resident #15's low vision and cataracts. Resident #15 was admitted to the facility on [DATE] with multiple diagnoses, including the following: Combined Forms of Age-Related Cataract, Bilateral, Muscle Weakness, and Encephalopathy. Review of the Annual Minimum Data Set (MDS) dated [DATE] revealed that facility staff coded the following: Section C (Cognitive Patterns) Brief Interview for Mental Status (BIMS) summary score 07 indicating severe cognitive impairment. Review of the Ophthalmologist consult assessment in the medical record dated 07/19/22 documented .Cataract, mixed; Hyperopia and presbyopia; Low vision, both eyes; Patient behavior limits Examination. The medical record lacked documented evidence that facility staff developed a care plan that addressed Resident #15's low vision and cataracts. 3B. Facility staff failed to develop a refusal care plan for Resident #15 Resident #15 was admitted to the facility on [DATE] with multiple diagnoses, including the following: Combined Forms of Age-Related Cataract, Bilateral, Muscle Weakness, and Encephalopathy. During an Observation on 08/02/22 at approximately 2:45 PM the surveyor and Employee #11 located the resident's eyeglasses in the resident's room, and Resident #15 stated that they were not her glasses and that she did not want to wear them. Review of the Annual Minimum Data Set (MDS) dated [DATE] revealed that facility staff coded the following: Section C (Cognitive Patterns) Brief Interview for Mental Status (BIMS) summary score 07, indicating severe cognitive impairment. Review of the Ophthalmologist's consult assessment in the medical record dated 07/19/22 documented .Cataract, mixed; Hyperopia and presbyopia; Low vision, both eyes; Patient behavior limits Examination. The medical record lacked documented evidence that facility staff developed a care plan that addressed Resident #15's refusal to wear glasses and get treatment for cataracts. During a face-to-face interview conducted on 08/02/22 at 3:00 PM, Employee #11 (2nd Floor Unit Manager) acknowledged the findings and stated, [The] Resident refuses to wear glasses and does not want treatment for cataracts. 7. Facility staff failed to implement the care plan intervention for having a bed alarm on Resident #84's bed. Resident #84 was admitted to the facility on [DATE] with diagnoses that included: History of Falling, Epilepsy and Hypertension. Review of the Facility Reported Incident (FRI), DC00010450, received by the State Agency on 12/13/21 documented, . Resident had a fall on 12/04/21, no bruises, swelling or any skin issue and he denied pain. Was seen by rehab s/p fall . Later complained of pain (scale 4/10) when he wanted to turn, upon assessment of the left hip, area is non tender, no swelling, no bruises .order written for x-ray left hip to r/o fracture. Result of x-ray reveals-There is an acute fracture of the proximal femur noted .order given to send Resident to nearest ED. Review of Resident #84's medical record revealed the following: 10/12/21 [Physician's Order] Precaution: Fall every shift 12/05/21 at 12:00 AM [Situation Background Assessment Request (SBAR) .Communication Tool] Situation . unwitnessed fall . 12/13/21 [Physician's Order] Check bed alarm on [the] resident bed and ensure bed alarm is functional every shift A Quarterly Minimum Data Set (MDS) dated [DATE] that showed facility staff coded the following: intact cognitive response and no functional limitations in range of motion in upper extremities. 06/16/22 (review date) [Care Plan] [Resident #84] is at risk for fall repetition . Bed alarm will be installed on [the] resident bed . 06/16/22 (review date) [Care Plan] [Resident #84] has limited physical mobility .Bed /chair alarm when resident is in bed or on the wheelchair . On 08/01/22 at 9:06 AM, Employee #8 (Assigned CNA) accompanied the surveyor to Resident #84's room (#420 bed A). Resident #84 was observed in bed, but there was no bed alarm on the bed. When asked where the Resident's bed alarm is, the Employee stated, I am not sure; I will have to ask the nurse. The evidence showed that facility staff failed to implement the care plan intervention of having a bed alarm for Resident #84. 8. Facility staff failed to implement a comprehensive care plan for Resident #314's use of an arm sling. Review of the Facility Reported Incident (FRI), DC00010687, received by the State Agency on 01/02/22, documented, .He (Resident #314) complained during morning rounds of pain on left arm. The resident stated, I hurt myself yesterday evening during exercise by myself in my room. On assessment, the charge nurse observed that there was swelling around the left wrist with no discoloration and no warmth. The resident rated his pain as 5/10 . an order to X-ray Left wrist . was given . X-ray was done and result showed acute hairline fracture of the distal radius and ulna. X-ray results was read to [Physician's Name], who gave an order to transfer resident to nearest ER (emergency room) for fracture . Resident #314 was admitted to the facility on [DATE] with multiple diagnoses that included: Lack of Coordination, Muscle Weakness, Reduced Mobility, and Central Cord Syndrome. Review of Resident #314's medical record showed the following: 12/07/21 [admission 5-day Minimum Data Set (MDS)] revealed that facility staff coded intact cognitive response. 12/31/21 [Physician's Order] Transfer resident to the nearest ER .for acute hairline fracture of the distal radius and ulna . and for further evaluation. 01/01/22 at 7:16 AM [Nurses Note] Resident came back from [Hospital Name] to the facility accompanied by ambulance personnel at 12:28 am with a report which says ' .We splint your wrist and give you medicine for pain. Follow up with orthopedic surgery in 1 to 2 weeks re-evaluation and xray . 01/03/22 at 8:57 AM [Physician Progress Note] Pt seen in ER xrays negative for fracture left wrist. Pt notes significant improvement in pain with splint . Plan- splint, analgesics, orthopedic follow up. Review of Resident #314's comprehensive care plan revealed that facility staff failed to develop a person-centered care plan with goals and interventions to address his use of a left wrist splint after returning from the emergency room. During a face-to-face interview conducted on 07/28/22 at approximately 2:20 PM, Employee #2 (Director of Nursing) stated, Anything nursing related, the charge nurse or Unit Managers would initiate the care plan.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interviews, for two (2) of 50 sampled residents, the facility staff failed to foll...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interviews, for two (2) of 50 sampled residents, the facility staff failed to follow standards of transmission-based precautions to prevent the spread of infection as evidenced by: failure to perform hand hygiene prior to providing direct care for one resident; not following infection control practice after providing wound/dressing care for one resident; not wearing appropriate personal protective equipment (PPE); not reviewing and updating its COVID-19 Testing for residents' staff, visitors and volunteers policy at least annually. Residents' #71 and #110. The findings included: 1. The facility staff failed to perform hand hygiene prior to engaging in direct resident care of Resident #71. Resident #71 was admitted to the facility on [DATE], with multiple diagnoses that included the following: Muscle Weakness, Cognitive communication Deficit, Heart Failure, and Unspecified Dementia Without Behavioral Disturbance. During a dining observation conducted in Resident #71's room on 07/27/22 at 1:15PM, Employee #25 (Certified Nurse Aide) was observed placing the resident's lunch tray on the bedside table and then lifting a mat that was on the floor. Employee #25 then proceeded to lift the cover off the resident's tray to begin feeding the resident. The employee was stopped by the surveyor. Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed that the facility staff coded the following: a Brief Interview for Mental Status (BIMS) summary score 08 indicating moderately impaired cognition and required one-person physical assist for eating. During an interview conducted at the time of observation, Employee #25 stated, I know. I will wash my hands. 3. Employee #15 (Housekeeper) failed to wear appropriate personal protective equipment (PPE) while in a resident care area. During an observation on 07/26/22 at 2:43 PM, Employee #15 was noted not wearing a face shield or goggles while performing her duties on the 4th floor, the facility's designated COVID-19 floor. During a face-to-face interview conducted at the time of the observation, Employee #15 stated, I took it [face shield] off when I went to the bathroom and forgot to put it back on. 4. Facility staff failed to review and update its COVID-19 testing for Residents, Staff, Visitors and Volunteers policy at least annually. During a review of the facility's Infection Control and Prevention Policies and Procedures on 08/04/22 at 11:25 AM with Employee #2 (Director of Nursing/DON) and Employee #3 (Assistant Director of Nursing/ADON), it was noted that their COVID-19 testing for testing for Residents, Staff, Visitors and Volunteers had a revised date of 9/14/2020 documented on it. At the time of the observation, both Employees #2 and #3 acknowledged the finding and made no further comment. 2. Facility staff failed to maintain infection control practices during Resident #110's wound care. Resident #110 was admitted to the facility on [DATE] with several diagnoses that include Pressure Ulcer of the Sacral Region Unstageable, Non-pressure Chronic Ulcer of the Ankle, and Diabetes Mellitus. During wound care observation on 08/01/22 at 11:22 AM, Employee #26 (Registered Nurse) failed to disinfect the resident's over bed table prior to placing clean wound dressing supplies on the table. In addition, Employee #26 discarded the biomedical waste (soiled gauze and bandages) in a regular trashcan. During a face-to-face interview on 08/01/22 at approximately 12:00 PM, Employee #26 stated, I understand when asked about not disinfecting the overbed bedside table and not discarding used and old dressing supplies in the biohazard container. It should be noted that the soiled utility room had a biohazard container for discarding of biomedical waste.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0882 (Tag F0882)

Could have caused harm · This affected most or all residents

Based on record review and staff interview, facility staff failed to have a qualified Infection Preventionist (IP) who completed specialized training in infection prevention and control. The findings...

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Based on record review and staff interview, facility staff failed to have a qualified Infection Preventionist (IP) who completed specialized training in infection prevention and control. The findings included: During a face-to-face interview conducted on 08/04/22 at 12:47 PM, Employee #3 (Assistant Director of Nursing/ADON), the facility's designated Infection Preventionist (IP), revealed that she had not completed the specialized training in infection prevention and control. Employee #3 stated, I am working on completing the infection prevention and control course.
Dec 2019 8 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Assessments (Tag F0636)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview for one (1) of 50 sampled residents facility staff failed to code Minimum Data Set (M...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview for one (1) of 50 sampled residents facility staff failed to code Minimum Data Set (MDS) in accordance with the specified time frame as evidence by MDS record shown as over 120 days old. Resident #1. Findings included . Resident #1 was admitted to the facility on [DATE] with diagnoses which include: Anemia, Hypertension, Hyperthyroidism, Constipation, and Vitamin D Deficiency. Review of the Resident Assessment Report showed an MDS record over 120 days old for Resident #1. Employee #7 was asked what is the last MDS that was completed for the resident? Employee #7 replied, Here it is, the date is 7/5/19 [a quarterly MDS]. Review of the nurses' note dated 8/25/19 showed, the resident was transferred to the hospital and was admitted to the [Hospital Name] ICU (Intermediate Care Unit). The resident did not return to the facility. There was no evidence that facility staff completed a MDS tracking record within the specified coding time frame for Resident #1 who did not return to the facility. During a face-to-face interview on 12/11/19 at 3:00 PM, Employee #7 acknowledged the finding and stated, I need to go make the correction now; I was supposed to do a tracking record for August [2019].
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, resident and staff interview for two (2) of 50 sampled residents facility staff failed to update/revise ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, resident and staff interview for two (2) of 50 sampled residents facility staff failed to update/revise care plan with resident-centered goals for one (1) resident with hearing loss; and for one (1) resident with Cholecystitis. Findings included . 1.Resident #106 was admitted to the facility on [DATE], with diagnoses which include: Type II Diabetes Mellitus with Diabetic Chronic Kidney Disease, Cognitive Communication Deficit and Major Depressive Disorder. During a face-to-face interview with Resident #106 on 12/3/19 at 2:00 PM, the resident stated, Can you come closer I can't hear you, I can't hear that well. Review of the admission Minimum Data Set [MDS] dated 10/29/19 showed resident with a Brief Interview for Mental Status (BIMS) summary score of 5 to indicate resident is severely cognitively impaired. Further review of the MDS showed Section B (Hearing, Speech, and Vision) B0200 Hearing showed item 2 is selected which indicates resident has moderate difficulty with hearing-speaker has to increase volume and speak distinctly. Review of the Physician Interim Order Form dated 10/23/19 showed, ENT (Ears, Nose and Throat) Consult; history of Bilateral Sensorineural Hearing Loss. Review of the medical record showed an Appointment Communication Form, reason for appointment, Impaired Hearing Evaluation for Hearing Aid; January 28, 2020 Review of the care plan section of the Residents' medical record, failed to show that a care plan with goals and approaches was implemented to address Resident #106's bilateral sensorineural hearing loss. During an interview on 12/10/19 at 2:00 PM Employee #4 acknowledged the findings. 2.Resident #143 was admitted to the facility on [DATE] with diagnoses which include: Anorexia, Cholelithiasis without Obstruction, Hypothyroidism and Major Depressive Disorder. During a face-to-face interview with Resident #143 on 12/4/19 at 10:00 AM, she stated, I did lose some weight. Review of the Annual Minimum Data Set [MDS] dated 11/19/19 showed resident with a Brief Interview for Mental Status (BIMS) summary score of 12 to indicate resident is moderately cognitively impaired. Further review of the MDS showed Section K-Swallowing/Nutritional Status [K0300] Weight Loss 2 is selected to indicate weight loss, not on physician-prescribed weight-loss regimen. Review of Physician Interim Order Form dated 8/20/19, showed, Transfer to emergency room for abdominal pain, anorexia, known gallstones. Review of Report of Consultation dated 9/27/19 showed Chronic Cholecystitis; Recommendations: Low fat diet, watch for nausea, vomiting, and abdominal pain after eating, follow up in 2 months. Review of nutritionist note dated 11/25/19 showed weight trending downward related to disease process; however still within IDW (Ideal Body Weight). Review of the care plan section for the resident's medical record failed to show that a care plan was created with goals and approaches to address Resident #143's diagnosis of Chronic Cholethiaisis (Gallstones). During an interview on 12/10/19 at 1:00 PM Employee # 5 acknowledged the findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interview, the facility failed to provide an environment that is free from accident hazards as evidenc...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interview, the facility failed to provide an environment that is free from accident hazards as evidenced by surge protectors that were not mounted in two (2) of 43 resident's rooms. Findings included . During an environmental tour of the facility's fifth, fourth and third floor on December 3, 2019, at approximately 3:00 PM, a surge protector in resident room [ROOM NUMBER] was hanging loosely off a wall and a surge protector in resident room [ROOM NUMBER] was positioned on top of a resident's dresser. There was no evidence that surge protectors used in resident rooms were mounted securely to the wall. During a face-to-face interview on December 4, 2019, at approximately 12:00 PM, Employee #8 and/or Employee #9 acknowledged the findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview for one (1) of 50 sampled residents, facility staff failed to ensure the...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview for one (1) of 50 sampled residents, facility staff failed to ensure the dialysis communication form used to reflect ongoing collaboration between the facility and dialysis staff was included in the medical record for Resident #91. Findings included . Facility staff failed to ensure the Dialysis Communication form used to reflect ongoing collaboration between the facility staff and dialysis staff was included in Resident #91's medical record. Resident #91 was admitted to the facility on [DATE], with diagnoses, which included Anemia, Cardiomyopathy, Hyperlipidemia, Chronic Obstructive Pulmonary Disease, Hypertension, End-Stage Renal Disease, and Diabetes Mellitus. Physician orders dated 7/14/19 directed, Dialysis 3x[times]/Week Tuesday, Thursday, and Saturday Review of Resident #91's medical records from October 31, 2019, to December 12, 2019, showed that the resident's dialysis record for communication between the dialysis center and the facility was not included as part of the resident medical record. An observation was made on December 12, 2019, at approximately 9:10 AM of the resident's dialysis communication record and the medical record. It was noted that dialysis communication information was maintained in a separate binder. The evidence showed that the facility staff failed to ensure the dialysis communication form was included in the resident's medical record and not maintained in a separate binder. A face-to-face interview was conducted with Employee #5 on December 12, 2019, at approximately 9:55 AM. She acknowledged the findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview for one (1) of 50 sampled residents facility staff failed to maintain a complete and ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview for one (1) of 50 sampled residents facility staff failed to maintain a complete and accurate medical record for Resident #88. Findings included . Resident #88 was admitted to the facility on [DATE] with diagnoses which include: Type II Diabetes Mellitus with Diabetic Chronic Kidney Disease, Neoplasm of Bladder and Essential Hypertension. Review of the Level I Pre admission Screen/Resident Review (PASARR) for Serious Mental Illness (SMI), Intellectual Disabilities (ID) or Related Conditions Form dated 9/15/16 showed the following: Section A: Exempting Criteria was signed by a medical doctor (with a date of 9/5/16); Section B: Evaluation Criteria for Serious Mental Illness (SMI) 1 was checked as No to indicate resident does not have a known diagnosis of a major mental disorder; Section C: Symptoms was left blank; Section D: Intellectual Disability (ID) Related Conditions (RC) 1 was checked as No to indicate the resident does not have a diagnosis of Intellectual Disability. Further review of the form showed a date of 9/5/19, with a printed name to indicate the form was complete; however, the signature line was left blank. Review of the PASARR showed different dates (9/5/16 and 9/5/19) and areas of the form were left blank or without a signature. Facility staff failed to maintain a complete and accurate medical record for Resident #88. During a face to face interview on 12/9/19 at 1:00 PM Employee #6 acknowledged the finding.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0919 (Tag F0919)

Could have caused harm · This affected 1 resident

Based on observations and staff interview, the facility failed to maintain the call bell system in good working condition as evidenced by call bells in three (3) of 43 resident's rooms that failed to ...

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Based on observations and staff interview, the facility failed to maintain the call bell system in good working condition as evidenced by call bells in three (3) of 43 resident's rooms that failed to alarm when tested. Findings included . During an environmental tour of the facility's fifth, fourth and third floor on December 3, 2019, at approximately 3:00 PM, call bells in three (3) of 43 resident's rooms (#315B, #403A, #415C) did not alarm (audible as intended) when activated. These breakdowns could prevent or delay the resident, staff or the public from alerting staff in an emergency. During a face-to-face interview on December 4, 2019, at approximately 12:00 PM, Employee #8 and/or Employee #9 acknowledged the findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0924 (Tag F0924)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interview, the facility failed to maintain handrails in good condition as evidenced by several hand ra...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interview, the facility failed to maintain handrails in good condition as evidenced by several hand rails and rails with no end caps in resident occupied areas and in common areas. Findings included . 1. End caps (2) to hand rails located next to resident room [ROOM NUMBER] were missing. 2. End caps (11) to rails located in common areas in the lobby were missing. During a face-to-face interview on December 4, 2019, at approximately 12:00 PM, Employee #8 and/or Employee #9 acknowledged the findings.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

Based on observations and staff interview, it was determined that facility staff failed to maintain resident areas in good condition as evidenced by one (1) of two (2) leaky shower valves, one (1) of ...

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Based on observations and staff interview, it was determined that facility staff failed to maintain resident areas in good condition as evidenced by one (1) of two (2) leaky shower valves, one (1) of two (2) shower valves with a broken shower head holder, two (2) of five (5) harpers that failed to flush when tested, and marred walls in five (5) of five (5) social rooms. Findings included . An environmental tour of the facility was conducted on December 3, and December 4, 2019. The following observations were made: 1. One (1) of two (2) shower valves located in the shower room on the fifth floor was leaking. 2. One (1) of two (2) shower valves located in the shower room on the fifth floor had a broken shower head holder. 3. Two (2) of five (5) harpers, one (1) located in soiled utility room on the fifth floor and another located in the soiled utility room on the second floor did not flush when tested. 4. Walls in five (5) of five (5) social rooms used for resident activities and dining were marred throughout. During a face-to-face interview on December 4, 2019, at approximately 12:00 PM, Employee #8 and/or Employee #9 acknowledged the findings.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 37% turnover. Below District of Columbia's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s), 1 harm violation(s). Review inspection reports carefully.
  • • 63 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $11,921 in fines. Above average for District of Columbia. Some compliance problems on record.
  • • Grade D (41/100). Below average facility with significant concerns.
Bottom line: Trust Score of 41/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Inspire Rehabilitation And Llc's CMS Rating?

CMS assigns INSPIRE REHABILITATION AND HEALTH CENTER LLC an overall rating of 3 out of 5 stars, which is considered average nationally. Within District of Columbia, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is Inspire Rehabilitation And Llc Staffed?

CMS rates INSPIRE REHABILITATION AND HEALTH CENTER LLC's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 37%, compared to the District of Columbia average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Inspire Rehabilitation And Llc?

State health inspectors documented 63 deficiencies at INSPIRE REHABILITATION AND HEALTH CENTER LLC during 2019 to 2023. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 61 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Inspire Rehabilitation And Llc?

INSPIRE REHABILITATION AND HEALTH CENTER LLC is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 180 certified beds and approximately 175 residents (about 97% occupancy), it is a mid-sized facility located in WASHINGTON, District of Columbia.

How Does Inspire Rehabilitation And Llc Compare to Other District of Columbia Nursing Homes?

Compared to the 100 nursing homes in District of Columbia, INSPIRE REHABILITATION AND HEALTH CENTER LLC's overall rating (3 stars) is below the state average of 3.2, staff turnover (37%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Inspire Rehabilitation And Llc?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Inspire Rehabilitation And Llc Safe?

Based on CMS inspection data, INSPIRE REHABILITATION AND HEALTH CENTER LLC has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in District of Columbia. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Inspire Rehabilitation And Llc Stick Around?

INSPIRE REHABILITATION AND HEALTH CENTER LLC has a staff turnover rate of 37%, which is about average for District of Columbia nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Inspire Rehabilitation And Llc Ever Fined?

INSPIRE REHABILITATION AND HEALTH CENTER LLC has been fined $11,921 across 1 penalty action. This is below the District of Columbia average of $33,198. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Inspire Rehabilitation And Llc on Any Federal Watch List?

INSPIRE REHABILITATION AND HEALTH CENTER LLC is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.