LAKESIDE CENTER FOR REHABILITATION AND HEALING
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Lakeside Center for Rehabilitation and Healing has a Trust Grade of D, indicating below-average performance with several concerns. It ranks #223 out of 690 facilities in Florida, placing it in the top half, and #16 out of 34 in Duval County, meaning there are only a few local options that are better. The facility's performance has been stable, with the same number of issues reported in both 2023 and 2025. Staffing is a weakness, receiving a 2 out of 5 stars with a concerning turnover rate of 61%, which is higher than the state average. Notably, there are serious incidents, including failures to provide CPR in critical situations that likely contributed to a resident's death, alongside issues with staffing protocols that raised concerns about care quality. However, the facility does have good quality measures, rated 5 out of 5 stars, indicating some strengths in the care provided overall.
- Trust Score
- D
- In Florida
- #223/690
- Safety Record
- High Risk
- Inspections
- Holding Steady
- Staff Stability ⚠ Watch
- 61% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ⚠ Watch
- $14,522 in fines. Higher than 79% of Florida facilities, suggesting repeated compliance issues.
- Skilled Nurses ○ Average
- Each resident gets 33 minutes of Registered Nurse (RN) attention daily — about average for Florida. RNs are the most trained staff who monitor for health changes.
- Violations ○ Average
- 9 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
15pts above Florida avg (46%)
Frequent staff changes - ask about care continuity
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
13 points above Florida average of 48%
The Ugly 9 deficiencies on record
Aug 2025
1 deficiency
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0727
(Tag F0727)
Could have caused harm · This affected multiple residents
Based on record review and interviews, the facility failed to ensure the Director of Nursing (DON) did not serve in the position of a charge nurse when the facility's census was greater than 60. Revie...
Read full inspector narrative →
Nov 2022
2 deficiencies
2 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0578
(Tag F0578)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a review of resident records, the facility's policy and procedure for Emergency Care/CPR (Cardio-pulmonary resuscitatio...
Read full inspector narrative →
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0678
(Tag F0678)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a review of resident records, the facility's policy and procedure for Emergency Care/CPR (Cardio-pulmonary resuscitatio...
Read full inspector narrative →
Jan 2022
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0582
(Tag F0582)
Could have caused harm · This affected 1 resident
Based on record review and staff interview, the facility failed to maintain complete records of Notices of Medicare Non-coverage (NOMNC) and Advance Beneficiary Notices of Non-coverage (ABN) for two (...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to maintain acceptable parameters of nutritional statu...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. A review of Resident #25's medical record revealed and admission date of 4/19/18. Her diagnoses included asthma and COPD.
A ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0760
(Tag F0760)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to ensure residents were free from significant medication error...
Read full inspector narrative →
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility observations and staff interviews, the facility failed to ensure that a safe, clean, comfortable and homelike ...
Read full inspector narrative →
Jan 2020
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and staff interviews, the facility failed to provide housekeeping services necessary to maintain a sanitar...
Read full inspector narrative →
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • Multiple safety concerns identified: 2 life-threatening violation(s). Review inspection reports carefully.
- • 9 deficiencies on record, including 2 critical (life-threatening) violations. These warrant careful review before choosing this facility.
- • $14,522 in fines. Above average for Florida. Some compliance problems on record.
- • Grade D (49/100). Below average facility with significant concerns.
About This Facility
What is Lakeside Center For Rehabilitation And Healing's CMS Rating?
CMS assigns LAKESIDE CENTER FOR REHABILITATION AND HEALING an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Florida, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Lakeside Center For Rehabilitation And Healing Staffed?
CMS rates LAKESIDE CENTER FOR REHABILITATION AND HEALING's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 61%, which is 15 percentage points above the Florida average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 65%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Lakeside Center For Rehabilitation And Healing?
State health inspectors documented 9 deficiencies at LAKESIDE CENTER FOR REHABILITATION AND HEALING during 2020 to 2025. These included: 2 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 7 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Lakeside Center For Rehabilitation And Healing?
LAKESIDE CENTER FOR REHABILITATION AND HEALING is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by INFINITE CARE, a chain that manages multiple nursing homes. With 122 certified beds and approximately 113 residents (about 93% occupancy), it is a mid-sized facility located in JACKSONVILLE, Florida.
How Does Lakeside Center For Rehabilitation And Healing Compare to Other Florida Nursing Homes?
Compared to the 100 nursing homes in Florida, LAKESIDE CENTER FOR REHABILITATION AND HEALING's overall rating (4 stars) is above the state average of 3.2, staff turnover (61%) is significantly higher than the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Lakeside Center For Rehabilitation And Healing?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the facility's high staff turnover rate, and the below-average staffing rating.
Is Lakeside Center For Rehabilitation And Healing Safe?
Based on CMS inspection data, LAKESIDE CENTER FOR REHABILITATION AND HEALING has documented safety concerns. Inspectors have issued 2 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Florida. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Lakeside Center For Rehabilitation And Healing Stick Around?
Staff turnover at LAKESIDE CENTER FOR REHABILITATION AND HEALING is high. At 61%, the facility is 15 percentage points above the Florida average of 46%. Registered Nurse turnover is particularly concerning at 65%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Lakeside Center For Rehabilitation And Healing Ever Fined?
LAKESIDE CENTER FOR REHABILITATION AND HEALING has been fined $14,522 across 2 penalty actions. This is below the Florida average of $33,224. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Lakeside Center For Rehabilitation And Healing on Any Federal Watch List?
LAKESIDE CENTER FOR REHABILITATION AND HEALING is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.