ST JOHNS NURSING CENTER

3075 NW 35TH AVE, LAUDERDALE LAKES, FL 33311 (954) 739-6233
Non profit - Corporation 181 Beds Independent Data: November 2025
Trust Grade
50/100
#428 of 690 in FL
Last Inspection: January 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

St. Johns Nursing Center in Lauderdale Lakes, Florida, has a Trust Grade of C, which means it is average and sits in the middle of the pack compared to other facilities. It ranks #428 out of 690 in Florida, placing it in the bottom half, and #25 out of 33 in Broward County, indicating only a few local options are better. Unfortunately, the facility is worsening, with issues increasing from 4 in 2023 to 12 in 2025. Staffing is a strength, rated at 4 out of 5 stars, with a low turnover rate of 15%, significantly better than the state average. However, the facility has received $25,155 in fines, which is concerning and suggests ongoing compliance problems. There are some serious incidents to note, such as a failure to follow a physician's orders regarding tube feeding for one resident, which could jeopardize their health. Additionally, staff were observed referring to residents in a disrespectful manner during mealtime, indicating a lack of dignity in care. While there are strengths such as good staffing and care coverage, these serious concerns highlight the need for families to carefully consider their options.

Trust Score
C
50/100
In Florida
#428/690
Bottom 38%
Safety Record
Moderate
Needs review
Inspections
Getting Worse
4 → 12 violations
Staff Stability
✓ Good
15% annual turnover. Excellent stability, 33 points below Florida's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
$25,155 in fines. Lower than most Florida facilities. Relatively clean record.
Skilled Nurses
○ Average
Each resident gets 39 minutes of Registered Nurse (RN) attention daily — about average for Florida. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
26 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★☆☆
3.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2023: 4 issues
2025: 12 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • Low Staff Turnover (15%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (15%)

    33 points below Florida average of 48%

Facility shows strength in staffing levels, staff retention, fire safety.

The Bad

3-Star Overall Rating

Near Florida average (3.2)

Meets federal standards, typical of most facilities

Federal Fines: $25,155

Below median ($33,413)

Moderate penalties - review what triggered them

The Ugly 26 deficiencies on record

2 actual harm
Jan 2025 12 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to treat residents in a dignified manner for 3 of 3 sa...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to treat residents in a dignified manner for 3 of 3 sampled residents during mealtime observations, Resident #140, Resident #75, and Resident #100; and failed to provide grooming for 1 of 1 sampled resident, Resident #139. The findings included: 1. In an observation conducted on 01/13/25 at 12:22 PM, Staff H, Certified Nursing Assistant (CNA), was passing the lunch tray on the 2nd floor South unit. She turned to another staff member on the unit and said, She is a feeder. A few minutes later, at 12:27 PM, Staff I, CNA, asked another staff member, How many feeders do we have? 2. Continued observation on the 2nd floor South unit at 12:30 PM revealed Staff I stated to another staff member, She is a feeder as well. She then turned to the surveyor and said, I need to wait with some of the trays in the meal cart because I need to finish feeding the other residents. 3. In an observation conducted on 01/13/25 at 12:22 PM, Resident #140's roommate ate her lunch while Resident #140 waited. At 12:40 PM, Resident #140's roommate finished her lunch meal while Resident #140 was still waiting on her lunch tray. At 12:50 PM, no lunch tray was noted for Resident #140. At 12:55 PM, about 35 minutes later, the lunch tray was brought to Resident #140. 4. Record review revealed Resident #75 was admitted to the facility on [DATE] with diagnoses of Weakness, Anemia, Failure to Thrive, Sacral Wound, Iron Deficiency and Dementia. The admission 5-day Minimum Data Set (MDS) assessment dated [DATE] documented Resident #75 has a Brief Interview Mental Status (BIMS) score of 11, indicating moderate cognitive impairment. Section GG for eating showed that Resident #75 needed partial to moderate assistance during eating. In an observation conducted on 01/13/25 at 5:02 PM, Staff B, Certified Nursing Assistant, was standing over Resident #75 while feeding him the dinner meal. A continued observation at 5:45 PM showed Staff C, sister, standing over Resident #75 while feeding him the dinner meal. In an interview conducted on 01/16/25 at 7:45 AM, Staff J, Certified Nursing Assistant, stated that when assisting a resident during mealtimes, she needs to sit down at eye level while feeding the resident. She further said that she uses the word Feeder only when she talks to other staff members. In an interview conducted on 01/16/25 at 11:00 AM with the Administrator, she was informed of the above findings. 5. Record review documented Resident # 100 was admitted on [DATE] with diagnoses including Unspecified Dementia, Diabetes Mellitus, Gastroesophageal Reflux Disease, Hypertension, Benign Prostatic Hypertrophy, and Unspecified Psychosis. Review of quarterly Minimum Data Set (MDS), section C, dated 11/02/24, revealed a Brief Interview for Mental Status Score (BIMS) of 03 indicating severe mental impairment. Review of physician orders dated 01/01/25 revealed an order for regular dietary restrictions, and a radiology test for peg (percutaneous endoscopic gastrostomy) tube placement on 01/02/25. Review of dietary notes dated 01/01/25 revealed Resident #100's primary source of nutrition and hydration is from the PEG tube, but receives meals by mouth of the following: dysphagia mechanical, soft liquids, no added salt (NAS), and concentrated sweets (NCS) diet restrictions remain in place. Further review of the Certified Nursing Assistant's (CNA's) notes revealed the resident consumes zero to 25 % of pleasure meals. During a hallway dinner observation on 01/13/25 at 5:20 PM, Staff M, CNA, was going in and out of residents' rooms and was heard calling a resident a feeder. When asked when Resident #100 was going to eat his meal, since the dinner tray had been sitting in front of the resident for 10 minutes, Staff M, CNA stated. He is a feeder; someone has to feed him.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview and record review, the facility failed to ensure the residents' call devices were in reach for ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview and record review, the facility failed to ensure the residents' call devices were in reach for 3 of 33 sampled residents reviewed for call light accessibility, Residents #85, #153 and #51. The findings included: Review of the facility's policy, titled, Call Bells-Lights, effective date 08/12/19 and reviewed date 10/16/24, included the following: Call bells will be available to facilitate care and to enhance safety for all residents. Procedure: 1.Staff will ensure that call buttons are within the reach of the resident at all times. 1. Record review for Resident #85 revealed the resident was admitted to the facility on [DATE] with the diagnoses that included Gastrointestinal Hemorrhage, Dementia, Hypertension, History of Falling, and Diabetes Mellitus. Review of Section C of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #85 had a Brief Interview for Mental Status (BIMS) score of 05, indicating severe cognitive impairment. Review of Section GG of the same MDS revealed Resident #85 had no upper extremity impairment and was dependent on staff for his activities of daily living (ADLs), including personal hygiene. During the initial observational tour of the facility's 3rd floor conducted on 01/13/25 at 11:11 AM, Resident #85 was observed in his room, in bed. Further observation revealed Resident #85's call light cord was wrapped around the bed rail and the call light button was dangling and not within the resident's reach. Resident #85 was asked if he could reach for the call light. It was observed that Resident #85 was unable to reach and just shrugged his shoulders. Photographic Evidence Obtained. An interview was conducted on 01/16/25 at 10:36 AM with Staff CC, third floor Nurse Manager, who stated she has worked at the facility for 8 years. She stated the nursing staff is aware to clip the resident's call light on the bed to make sure it is accessible for the resident. Staff CC confirmed that staff are not to wrap the call light cord around the bedside rail. At this time, a side-by-side observation was conducted with Staff CC of Resident 85's room. She confirmed Resident #85's call light was wrapped around the bedside rail and the push button was dangling out of reach of Resident #85. 2. Record review for Resident #153 revealed the resident was admitted to the facility on [DATE] with the diagnoses that included Sequelae of Cerebral Infarction, Atherosclerotic Heart Disease, Chronic Obstructive Pulmonary Disease (COPD), and Type 2 Diabetes Mellitus. Review of Section C of the MDS assessment dated [DATE] revealed Resident #153 had a BIMS score of 11, indicating moderate cognitive impairment. Section GG revealed that Resident #153 had upper extremity impairment on one side and required substantial assistance for ADLs. During the initial observational tour of the facility's 3rd floor conducted on 01/13/25 at 11:15 AM, Resident #153 was observed in bed. Further observation revealed Resident #153's call light cord was wrapped around the bed rail with the call button dangling off the bed and not within the resident's reach, Resident #153 was asked if he could reach the call light button, and he stated no. When asked how often his call light button is unreachable, Resident #153 stated often. Photographic Evidence Obtained. On 01/15/25 at 9:35 AM, an observation was conducted on the facility's 3rd floor and noted Resident #153 in his bed. Again, Resident #153's call light cord was observed wrapped around the bedrail and not accessible to Resident #153. 3. Record review for Resident #51 revealed the resident was admitted to the facility on [DATE] with diagnoses that included Sepsis, Urinary Tract Infection, Clonic Hemifacial Spasm, and Acute Kidney Failure. Review of Section C of the MDS assessment dated [DATE] revealed Resident #51 had a BIMS of 08, indicating moderate cognitive impairment. Review of Section GG of the same MDS assessment revealed Resident #51 had upper extremity impairment on one side and requires substantial assistance for some of his ADLs including toileting hygiene. On 01/15/25 at 10:11 AM, an observation was conducted on the facility's 3rd floor and noted Resident #51 sitting in his bed. Further observation revealed Resident #51's call light cord was wrapped around the bed rail and dangling from the bed and was not within the resident's reach. Resident #51 stated he can never find the call light. He stated if he needs something he uses his cell phone to contact his daughter because the call light button is not around. Photographic Evidence Obtained. An interview was conducted on 01/16/25 at 9:27 AM with Staff W, LPN, who stated she has worked for the facility for 4 ½ years. She stated any staff member can respond to the call lights. Staff W stated the call light cord has a clip that can be used to securely attach the call light button to the sheet or pillow to be within reach and accessible for the resident. An interview was conducted on 01/16/25 at 10:26 AM with Staff AA, Certified Nursing Assistant (CNA), who stated he has worked at the facility for 2 years. He stated call lights are answered as soon as possible, and residents' call light button should be available to the resident to contact someone for help. An interview was conducted on 01/16/25 at 10:32 AM with Staff BB, CNA, who stated she has been working at the facility for 18 years. She stated the call light button is to be within reach of the resident and depending on the resident's strong side (left or right). An interview was conducted on 01/16/25 at 10:36 AM with Staff CC, third floor Nurse Manager, who stated she has worked at the facility for 8 years. She stated the nursing staff is aware to clip the resident's call light on the bed to make sure it is accessible for the resident. Staff CC confirmed that staff are not to wrap the call light cord around the bedside rail. An interview wasmconducted on 01/16/25 at 11:09 AM with the Director of Nursing (DON) who was informed of the call lights wrapped around the bedside rails.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0561 (Tag F0561)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and records review, the facility failed to honor 1 of 22 sampled residents, Resident #130's rights for self-...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and records review, the facility failed to honor 1 of 22 sampled residents, Resident #130's rights for self-determination, as evidenced by the facility's infringement on Resident #130's right to refuse and discontinue nursing home care services. The findings included: On 01/13/25 at 11:44 AM, Resident #130 stated he was asked in the month of October 2024 to come to the nursing home while his assisted living facility's (ALF) apartment was being renovated. He said that they told him that he would return to the ALF in two months. Yet, he has not heard from anyone, he does not know what is going on, and it has been three months. The resident stated they have ignored all his concerns. Resident #130's electronic record documented the following diagnoses: Chronic systolic heart failure; Hypertensive Heart disease; Bacteremia; Hyperlipidemia; presence of Cardiac Pace Maker; Glaucoma bilateral unspecified and gait abnormalities. On the Brief Interview of Mental Status (BIMS) Resident #130 obtained a score of 15/15. That BIMS score is indicative of someone whose cognitive abilities were intact. An interview was conducted with the Social Services Director (SSD) on 01/14/25 at 03:08 PM to obtain clarification on the cause of Resident #130 being at a nursing home. The SSD stated that Resident #130 would be returning to the ALF tentatively, on Monday, the 20th of January 2025. However, the SSD could not provide the rationale for the resident's admission to the Nursing Home. She said, she did not know why this resident was admitted to the facility. The SSD said, they were processing Resident 130's Medicaid application and he would return to the ALF soon. On 01/14/25 at 03:25 PM, Employee JJ, a Social Worker (SW) informed that Resident #130 was at the facility because of financial reason. Employee JJ said usually when Residents of the ALF, which is owned or operated by the same organization, have their Medicaid cases pending, they transfer them to this nursing home, while the process is ongoing. Employee JJ said she received correspondence from the Business Office Manager (BOM), and the SW from the ALF informing her that Resident #130 was eligible for Medicaid and that he could now go back to his previous residence in the ALF. The SW also said that she did not have any documentation to support the legitimacy of Resident #130 being admitted to the nursing home, other than perhaps the agreement that Resident #130 had signed to be admitted to the nursing home. Employee KK, a Resident Navigator, informed on 01/14/25 at 03:43 PM, her role at the nursing home was to tour the nursing home with prospective residents, before and after their admission to the facility. Employee KK also assigned rooms to the residents, and ensured residents signed the admission packet. Employee KK said that she gave Resident #130 a tour of this facility prior to his admission. Employee KK said Resident #130 was transferred to the nursing home because there was some kind of billing issue at the ALF. He came here to wait for his Medicaid approval before he could return to the ALF. Employee KK further stated that she gets a few residents from the ALF who ended up in the nursing home when their funds run out over there in the ALF. She said that Resident #130 agreed to be admitted to the nursing home. Review of the admission Packet showed Resident #130 was admitted to the facility on [DATE]. He signed the document as presented. The Resident Navigator said that Resident #130 came to the facility by himself since Resident #130 does not have a power of attorney (POA). On 01/14/25 at 04:11 PM, the Director of Nursing (DON) informed she has been working at this facility for three years. she said they have a centralized admission team who screen residents who are supposed to be admitted to this facility. However, she would occasionally screen resident, especially if the resident was going to be admitted for long-term care. She said she screened Resident #130 prior to his admission to the facility and he had gait disorder, memory loss, and history of falls. She said Resident #130 could no longer take care of himself at the ALF, so they transferred him to this facility. Review of the health assessment form (AHCA form 1823) provided by the DON and dated 5/24/2024 documented that Resident #130 did not require 24-hour nursing care. Review of the AHCA form 5000-3008 dated 9/19/2024 and completed by the Resident's Primary Care Physician confirmed that the resident did not require nursing facility placement services but needed Medicaid Waiver services. The DON said that she did not know that the physician had written that information. On 01/15/25 at10:19 AM, Resident #130 said, he never had any falls while in the ALF. The only physical problem he had was a subluxation of his spine many years ago before coming to the facility. Resident #130 said, they have not done anything for him in this nursing home but giving him his medications. He asked how much he would have to pay, for being at the nursing home? They told him they would take it from his account and they would leave some money for him in his account. He said since he was admitted to the nursing home, he never received any mails. Resident #130 said he was paying 1000.00 dollars at the ALF. Every time he wanted to go back to the ALF, they told him he could not go, he needed permission to do so although most of his belongings were left at the ALF. He felt deprived of his rights to handle his personal affairs. Resident #130 said at the ALF, all he had to do was sign out and he could go about his business. But, at the nursing home, he could not do anything. He said that he has been complaining about going back to the ALF for a long time. On 01/15/25 at 10:53 AM, the Physical Therapist (PT) Director said that Resident #130 did not receive any rehabilitation services. He said that he was not familiar with the resident's name. The PT Director said that Resident #130 was only screened for long term care on 11/13/2024. The patient showed no indication that he needed rehabilitation services, said the PT Director. The Business Office Manager (BOM) said on 01/15/25 at10:59 am, that Resident #130 would soon be going back to the ALF. The BOM said that Resident #130's Medicaid application for long-term care was approved. She said she did not open an account for Resident #130's stay in the nursing home because they knew Resident #130 was supposed to go back to the ALF. The BOM said Resident # 130 had a patient liability for the month of October 2024 in the amount of $11423.00 dollars and $1175.00 dollars for the months of November and December 2024. The BOM said they did not expect the Medicaid application to take that long that is why Resident #130 ended up staying so long at the facility. On 01/15/25 at 3:40 PM, the Administrator said that they had obtained other medical assessment/evidence verifying that Resident #130 needed nursing home care services. The Administrator provided a hospital transfer form which was signed by the nursing home Medical Director on 10/4/2024. The Administrator also attested to the fact that Resident #130 had been complaining about his stay at the nursing home. The Administrator acknowledged that Resident #130 wanted to go back to the ALF since he came to the nursing home. The Administrator declared that she was also the assisted living facility's (ALF) Administrator where Resident #130 came from. The Administrator said that the rent increased in the ALF and Resident #130 could not afford the rate increase, when he was transferred to the Nursing Home. However, upon Surveyor intervention, the Administrator decided to send Resident #130 back to the ALF on the same day. She said that she would immediately arrange the transfer of Resident #130 back to the ALF. On 1/16/2025, it was observed that Resident #130 was relocated back to the assisted living facility as he desired.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

Based on observation, records review, and interview, the facility failed to provide assistance with Activites of Daily Living (ADLs) for 1 of 22 sampled residents, Resident#139, related to removal of ...

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Based on observation, records review, and interview, the facility failed to provide assistance with Activites of Daily Living (ADLs) for 1 of 22 sampled residents, Resident#139, related to removal of facial hair. The findings included: Review of Resident #139's facesheet and section A of the Minimum Data Set (MDS) assessement documented the resident's admission date to the facility to be 06/08/23.Review of on the Brief Interview for Mental Status (BIMS) for Resiident #139 noted a score of 3 of 15 indicating severe cognitive impairment. Section GG of the MDS. titled Functional Abilities and goals. documented the resident required total assistance for most ADLs. Review of the resident's ADL care plan (CP) dated 02/12/24 documented the resident has self-care deficits as evidenced by her decreased balance and endurance, safety awareness strength, and required maximum assistance with upper body dressing, total assistance with lower body dressing, total assistance with toilet transfer, total assistance with toileting hygiene, due to functional decline related to ADL dysfunction muscle weakness status post (s/p) cerebrovascular aneurysm (CVA). On 01/13/25 at 12:35 PM, Resident #139 was observed with overgrown facial hair under her chin. The resident answered basic questions but could not provide any feedback regarding her personal care needs. In an interview conducted with Staff II, Certified Nursing Assistant (CNA), on 01/13/25 at 1:01 PM, right after exiting Resident #139's room, Staff II said that she has been working at the facility for 2 years. Staff II said she had ten residents assigned to her to assist with activities of daily living (ADLs), of whom Resident #139 was one. Staff II stated Resident #139 had a colostomy bag and could not perform any personal care. Staff II said that she gave Resident #139 a bed bath in the morning and assisted her with oral hygiene care, confirming that she had noticed the resident's overgrown facial hair but took no action. On 01/16/25 at 2:21 PM, a follow-up observation revealed that after a couple of days, Resident #139 was nicely groomed, and the overgrown facial hair was removed. Resident #139 could not say when on that day or the night before she was shaved, nor who might have done it. During an interview with the fourth floor Unit Manager, Staff T, on 01/16/25 at 2:24 PM, he said that he did not know who shaved Resident #139. His interviews with the staff who worked the mornings of 01/15/25 and 01/16/25 provided no definitive answers as to who might have shaved the resident. Until the time of the exit meeting with the facility on 01/16/25 at 5:45 PM, no answer was provided as to who might have shaved the resident between the days of 01/13/25 and 01/16/25.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to follow Physician orders for urinary care for 1 of 1...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to follow Physician orders for urinary care for 1 of 1 sampled resident, Resident # 152, reviewed for urinary care. The findings included: Review of a document, titled, Foley Catheter Care, with policy # 2032, and reviewed on 08/22/22, revealed catheter care will be provided to all residents with indwelling catheters at least daily. An additional statement revealed the purpose of catheter care is to prevent possible urinary tract infections from bacteria spreading from the perineal area and external catheter into the bladder. Record review documented Resident #152 was admitted on [DATE] with diagnoses that included Atrial Fibrillation, Heart Failure, Benign Prostatic Hypertrophy, Chronic Urinary Retention, Diabetes Mellitus, Thyroid Disorder, Malnutrition, Sacral Wounds, and Asthma. Review of the Minimum Data Set (MDS) assessment, Section C, dated 01/05/25, revealed a Brief Interview for Mental Status (BIMS) score of 10 of 15 indicating moderate cognition impairment. Review of the physician orders dated 12/13/24 revealed: to provide Foley [Inventor's name of a urinary tubing] catheter care for Obstructive Uropathy every shift. Review of the nursing care plan dated 01/10/25 revealed a problem of increased risk for infection related to indwelling catheter due to Obstructive Uropathy. The interventions included to monitor urine for sediment, cloudiness, odor or blood, and to notify MD promptly when changes occur. Record review of the nurses notes dated 01/13/25 at 11:33 AM revealed Staff Q, Licensed Practical nurse (LPN), documented the following: resident poor appetite, assistance with meals, and fluids encouraged. In bed, head of bed (HOB) elevated, weakness and decline. Family aware, will continue to monitor. There was no documentation regarding Foley catheter care for Obstructive Uropathy. Review of the nurses notes dated 01/13/25 at 11: 44 PM revealed another LPN documented the resident in no acute distress, alert to self, and surrounding, assistance with meals, appetite remains poor, per orem fluids encouraged, will continue to monitor. There was no documentation regarding providing Foley catheter care for Obstructive Uropathy. Review of the nurses notes dated 01/14/25 at 10:48 PM revealed the type of Infection: Urinary Tract Infection (UTI), Vital signs: Pulse = 66/min, Temperature = 97.4, blood pressure = 118/68, respiration = regular. There were no notes regarding the color of urine, the urinary tubing, and the urinary bag. An observation on 01/13/25 at 10:25 AM revealed Resident #152's urinary tubing had a reddish tinged color with whitish sediments, and the urinary drainage bag did not have a privacy cover. An observation on 01/14/25 at 11:25 AM revealed the urinary bag had no privacy covering, and the urine was reddish tinged, both in the tubing and the urinary drainage bag. An additional observation on 01/14/25 at 5:20 PM revealed the urine in the urinary drainage bag and tubing was dark red tinged to dark brown in color, and no privacy bag covering was noted over the urinary bag. Observation on 01/15/25 at 1:24 PM revealed the urine had brownish color inside the urinary drainage bag, and it was covered with blue privacy bag. An observation on 01/16/25 at 9:45 AM revealed a red-orange colored urine in urinary bag, and it was covered with a blue privacy bag. In an interview with Staff Q, LPN, on 01/15/25 at 8:58 AM, when asked if she observed a red colored urinary tubing or urine on resident's urinary catheter, she responded she would document it. She stated she would make sure the Foley catheter was still attached to resident; if resident is male, she would check the penis, the Foley anchor, date, tag and any changes she observed on the urinary tubing, urinary bag and urinary anchor. She added that she would observe for mucus and bleeding. When asked regarding bleeding, she stated she would contact the resident's doctor and notify her or him immediately, would talk to Certified Nursing Assistants (CNAs) and ask them if they notice bleeding or red coloration in urinary tubing and urinary bag. She added that she would document in nurses notes including the date and time red colored urine was observed. She added that she would also document when MD (Medical Doctor) was notified, the orders received from MD, laboratory orders which she would put in the laboratory order book, the date and time she talked with MD, and pass on all information during report to the next shift.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to identify weight loss and provide nutritional interv...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to identify weight loss and provide nutritional interventions in a timely manner for 2 of 8 sampled residents reviewed for nutrition, Resident #7, and Resident #140. The findings included: Review of the facility's policy titled Nutrition Assessment and Monitoring, revised on 09/08/24, revealed the following: A systematic approach will be used to optimize a resident's nutritional status. The process includes identifying and assessing each Resident's nutritional status and risk factors, evaluating/analyzing the assessment information, developing and consistently implementing the effectiveness, monitoring pertinent approaches and interventions, and revising them as necessary. Review of the facility's policy titled Resident Weights reviewed on 10/16/24 showed the following: The Weight Team will be responsible for weighing Residents and entering weight into the EMR. Weight Fluctuations shall be re-weighed and then reported to the Nurse/Dietitian/Diet Tech if there is a +/- 5-pound change in weight. Appropriate Documentation shall be entered into the Resident's Medical Record, and proper interventions shall be implemented. Residents shall be weighed within 24 hours of admission and re-admission; they will be re-weighed again within 24 hours. AII admissions and re-admissions are to be weighed for four consecutive weeks after admission. Significant weight deviations of +/- 5 pounds shall be re-weighed within 24 hours and then shall be notified to the Nurse Manager/Dietitian/Diet Tech via Resident weight loss form. The Nurse Manager/Dietitian/Diet Tech shall notify the Physician/ARNP/Physician Assistant in a timely manner. AIl Resident weight gains or losses shall be properly documented in the EMR. Proper interventions shall be put into place and monitored. All weight deviations are to be brought up at NIPS/Care Plan Meetings and discussed with the Interdisciplinary team. 1. Record review showed that Resident #75 was admitted to the facility on [DATE] with diagnoses to include Weakness, Anemia, Failure to Thrive, Sacral Wound, Iron Deficiency and Dementia. The admission 5-day Minimum Data Set (MDS) assessment dated [DATE] showed that Resident #75 has a Brief Interview Mental Status (BIMS) score of 11 indicating moderate cognitive impairment. Section GG for eating showed that Resident #75 needed partial to moderate assistance during eating. Review of the weight log for Resident #75 showed the following: On 01/08/24, a weight of 155.6 pounds. On 11/14/24, a weight of 164 pounds. On 11/22/24, a weight of 156.4 pounds. On 12/08/24, a weight of 144.3 pounds. On 01/08/25, a weight of 136.3 pounds. This showed a significant weight loss of 7.7% from 11/22/24 to 12/08/24 and a significant weight loss of 5.5% from 12/08/24 to 01/08/25. In an interview conducted on 01/13/25 at 4:40 PM, Resident #75 stated that he has a good appetite and that he eats enough. When asked if he was aware that he lost weight he stated, it's because he does not eat much. When asked if he would like nutritional supplements, he said yes. An interview was conducted on 01/13/25 at 5:02 PM, with Staff B, Certified Nursing Assistant (CNA), who stated that Resident #75 usually eats 100% of his meals. In an observation conducted on 01/14/25 at 8:23 AM, Resident #75 consumed 100% of his breakfast meal. A bottle of Glucerna (nutritional supplement), which had been provided the night before, was 100% consumed. In this observation, Resident #75 said that he ate 100% of his breakfast meal and has a good appetite. He further stated he likes the Glucerna supplements and drinks them all when provided. An interview was conducted on 01/14/25 at 8:30 AM with Staff L, Licensed Practical Nurse (LPN), who stated Resident #75 gets his nutritional supplements twice a day: at 10:00 AM and at 9:00 PM. The supplements are provided by the Nurse assigned to the resident. They are brought into the pantry on the floor from the Dietary department. The Initial Nutrition Assessment was completed on 11/16/24, 9 days after Resident #75 was admitted . The assessment showed the following: Resident was at high nutritional risk secondary to stage 3-4 pressure ulcers. Resident #75 has increased nutritional needs with interventions added for Pro T Gold (protein supplement), vitamin C, and Zinc. The protein supplements were ordered on 01/14/24 and added 7 days after Resident #75 was admitted . The next follow-up nutritional progress note was dated 12/31/24, about three weeks after the significant weight loss of 7.7% was identified on 12/08/24. This note revealed the following: The Resident was eating 100% of his meals with a 7.3% (clinically significant) weight loss in one month. The goals were to provide Glucerna (nutritional supplements) twice a day and to monitor weekly weights for three weeks. Further review of the nutritional progress notes did not show that a follow-up progress note was completed on Resident #75, identifying the significant weight loss of 5.5% from 12/08/24 to 01/08/25. Record review of the hospital records dated 11/5/24 revealed Resident #75 had a 6 centimeters gastric mass highly concerning for malignancy. The hospital nutritional note dated 11/02/24 showed Resident #75 was 145 pounds. An interview was conducted on 01/14/25 at 3:56 PM with Staff D, Consultant Dietitian, who stated she started working in the facility on 12/16/24. They have 5 to 7 days to complete an initial nutrition assessment but are told to complete them within 5 days. If a resident has a weight loss, the nursing staff would also let her know if it is between the resident's quarterly assessments. A monthly weight report is run, and that is done monthly. They are in the process of initiating a new weight policy that could overlap nursing and nutrition. Staff D stated she runs the weekly weights report weekly and attends the weekly Weights and Wounds meetings. The last Consultant Dietitian left around December 5th, and the Regional Clinical Manager covered the period between December 5th and December 16th. She would try to address any significant weight loss on the same day, and for any discrepancies in weight, she would ask for a reweight. Staff D was aware that Resident #75 had a significant weight change of 5.5%, and she was in the process of writing a follow-up note to address the weight loss. An interview was conducted on 01/14/25 at 5:13 PM with the Director of Nursing who stated the Consultant Dietitian attends the Wounds and Weights meeting weekly. In these meetings Staff D would be notified of any weight changes. The Restorative Certified Nursing Assistants oversees weighting the residents, and they would notify the Unit Manager, Director of Nursing or the Assistant Director of Nursing of any changes. In an observation conducted on 07/15/25 at 7:22 AM, Staff E, Restorative Certified Nursing Assistant, used a Hoyer Lift to take the weight of Resident #75. The Hoyer lift scale showed a weight of 141.4. In this observation, Staff E said she gets a list of the weekly weights and the monthly weights that are needed to be taken from Staff D. For any significant weight changes, she would inform the Unit Manager. In an interview conducted on 01/15/35 at 10:50 AM with Resident #75's Primary Physician, he stated Resident #75 has a tumor in his stomach, and at one point, Hospice services were considered and was denied by the family. Resident #75 has severe osteomyelitis and a sacrum wound. According to the Primary Physician, Resident #75's weight loss is unavoidable, and his weight was around 145 pounds in the hospital. 2. Record review revealed Resident #140 was admitted on [DATE] with diagnoses to inlcude Dysphagia and Dementia. The Quarterly MDS assessment dated [DATE] showed that Resident #140 has a BIMS score of 01, indicating severe cognitive impairment. Section GG for eating showed that Resident #140 needed substantial to maximum assistance. Review of Resident #140 ' s weight record showed the following: 04/12/24: 105 pounds. 05/13/24: 106 pounds. 06/11/24: 108.3 pounds. 07/11/24: 109.6 pounds. 08/12/24: 103.8 pounds. 08/13/24: 102.4 pounds. 08/19/24: 104.4 pounds. 08/26/24: 100 pounds. 10/1/24: 103.7 pounds. 11/12/24: 102 pounds. 12/08/24: 90.8 pounds. This showed a severe weight loss of 10.9% from 11/12/24 to 12/8/24. A follow-up nutritional note dated 12/27/24 was completed by Staff D, addressing the severe weight loss, which was about 3 weeks later. In this note, Staff D stated Resident #140 was eating 26% of the last 12 meals recorded and met less than 75% of her estimated calorie needs. She was receiving superfoods with all meals and was also receiving Glucerna (nutritional supplements) 3 times a day. Resident #140 has a stage 3 sacral wound and was on Protein supplements as well. In this note, Staff D recommended decreasing the Glucerna to twice a day and adding Magic cup (nutritional supplement) at supper time. In an observation conducted on 01/13/25 at 5:10 PM, Resident #140 was eating her dinner meal with Staff F, Activities, at the bedside. She stated Resident #140 eats between 75% and 80% of her meals and that she likes to drink a lot. The meal ticket did not have a Magic cup listed, and the dinner meal did not have any nutritional supplements on the tray. In an observation conducted on 01/14/25 at 8:34 AM, Resident #140 was in her room with the breakfast tray. Staff G, Unit Secretary, was in the room helping Resident #140 with her breakfast meal. Staff G stated Resident #140 eats between 25% and 75%, depending on what she gets. Resident #140 likes to drink and gets a nutritional supplement twice a day. If you open the supplement bottles for the resident, she will drink them. According to Staff G, if Resident #140 does not eat her meals, they make sure that she drinks the supplements to compensate for the incomplete meals. In an observation conducted on 01/14/25 at 12:24 PM, Resident #140 was in the room waiting on her lunch tray. A bottle on Glucerna date 01/14/25 at 10:00 AM was noted unopened and untouched at the bed side. In an observation conducted on 01/15/25 at 8:15 AM, Resident #140 was in the room. A bottle of Glucerna, dated 01/14/25 at 2:00 PM, was noted unopened and untouched at the bedside. In an observation conducted on 01/15/25 at 9:04 AM, Staff F sat near Resident #140, assisting her with the breakfast meal. The surveyor asked if she would try to give Resident #140 a Glucerna supplement. A new bottle of Glucerna was brought from the kitchen and was given to Staff F. Staff F brought the Glucerna bottle to Resident #140's mouth and held the bottle for the resident to drink. Resident #140 was observed drinking the Glucerna, and Staff F said, She loves drinking, as she proceeded to hold the Glucerna supplement for Resident #140. In an interview conducted on 01/16/25 at 8:57 AM, Staff D stated that in her note on 12/27/24, she recommended decreasing the Glucerna supplements from 3 times a day to 2 times a day because she was told that Resident #140 was only drinking two cans a day. She added a Magic Cup nutritional supplement to the dinner tray, which comes from the kitchen on the tray. The Magic Cup was added to Resident #140's dinner meal tickets. Review of Resident #140's meal tickets from 12/29/24 to 01/13/25 did not show that a Magic Cup supplement was added to the dinner meals. In an interview conducted on 01/16/25 at 9:30 AM with Staff D, she acknowledged that the Magic Cup supplements were never added to the meal tickets for Resident #140.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to follow physicians orders for fluid restriction for ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to follow physicians orders for fluid restriction for 1 of 1 sampled resident, Resident #42, reviewed for Dialysis. The findings included: Review of the policy document provided, titled Dialysis Residents, with a policy #2008, and reviewed on 10/16/24, revealed the purpose is to ensure that all needs / services of residents on dialysis are met while at the Facility. Recor review revealed Resident #42 was admitted on [DATE] with diagnoses including End Stage Renal Disease on Dialysis, Anxiety Disorder, Anemia, and Hypertension. Review of quarterly Minimum Data Set (MDS) assessment, Section C, dated 12/11/24, revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. Review of physician orders dated 09/11/24 revealed to monitor intake every shift as per fluid overload prevention protocol: 24-hour fluid restriction in milliliters (ml). 1200 ml (nursing 480 ml and dietary 720 ml). The order documented: 120 ml fluid restriction for night shift, 120 ml fluid restriction for evening shift, and 240 ml fluid restriction during the day shift. Review of a document, titled Week at a glance customized for resident #42, and provided by Staff HH, Regional Dietician, on 01/15/25 at 4:30 PM, revealed 780 milliliters (ml) daily average fluid provided by the Dietary Department on resident's meals. At this time, Staff HH stated she added the value in mls opposite the fluid served on breakfast, lunch and dinner. Review of the Certified Nursing Assistant (CNA) intake records dated 01/06/25 to 01/16/25 revealed several dates when Resident #42 received more than the 480 ml fluid from nursing, except on 01/07/25 (220 ml); on 01/09/25 (100 ml), and on 01/13/25 (360 ml). The amount of fluid nurses provided were documented as follows: 610 ml on 01/08/25, 880 ml on 01/09/25, 630 ml on 01/11/25, 420 ml on 01/12/25, 360 ml on 01/13/25, 960 ml on 01/14/25, and 840 ml on 01/15/25. Review of the Medication Administration Records (MARs) dated 01/01/25 to 01/14/25 revealed 2 times for the night shifts, fluid intake documentaion with the exception on 01/11/25 when a 120 ml being documented. In an observation on 01/13/25 at 2:00 PM, Resident #42 had a pitcher filled with water on a meal table (bedside) next to the right side of her bed. When asked if staff told her about the fluid amount she is allowed to drink, she stated I do not drink that much. An observation on 01/14/25 at 4:20 PM, revealed Resident #42 was seen with a pitcher of water and a styrofoam cup on the meal table on the right side of her bed. In an interview with Staff GG, Certified Nursing Assistant (CNA), on 01/16/25 at 1:58 PM, when asked regarding the care of the resident with fluid restriction, she stated, to put the resident head high, to give little water to resident, and to inform the nurse on how much fluid resident consumed. In an interview with Staff HH on 01/16/25 at 1:27 PM, she stated Resident #42 has a fluid restriction order of 1200 ml daily, where dietary provides 840 milliliters (ml), and nurses provide 360 ml daily. When asked how much the actual daily resident fluid consumption was and if data were recorded, she responded the Nutrition department provided the fluids on the meal tray, but the nurses document the total amount consumed. She added that fluid restriction in served meals are provided by the Nutrition department, but they do not keep records of daily resident's fluid consumption.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0745 (Tag F0745)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of policy and procedure, interview, observation and record review, the facility failed to address social service...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of policy and procedure, interview, observation and record review, the facility failed to address social services responsibilities regarding missing personal items and clothing for 1 of 1 sampled resident, Resident #223. The findings included: Review of undated facility's licensed Social Worker job description on 01/16/25 at 11:17 AM provided by the Administrator documented, Summary & Objective: The Social Worker coordinates and provides medically related Social Services to attain or maintain the highest practicable, physical, mental, and psychosocial wellbeing of each resident . Essential Functions: Complete progress notes/assessments as required . Participates in daily management team meetings to discuss resident status, census changes, and resident complaints or concerns if applicable . Other Duties: Comply with all policies, local, state, and federal laws and regulations and Perform other duties as assigned . Review of the facility's policy and procedure, titled, Handling of Valuables, provided by the Administrator, reviewed 10/25/24, documented in the Policy Statement: The facility will ensure the safekeeping of resident's personal property by identification processes . Purpose: The facility will establish processes that will maintain and respect the resident's rights to retain and use personal possessions, . and appropriate clothing as space permits, . Identification of Personal Items: 1. On admission and on an ongoing basis, Nursing staff will document, on the inventory of Personal Effects Form that is part of the medical record, all personal items including but not limited to: Clothing . And, all other personal items . Missing Items: In the event that items logged onto the Inventory of Personal Effects form are missing, the resident/family will inform nursing of this situation. Nursing shall endeavor to locate the missing items. If the situation cannot be resolved to the resident's/family's satisfaction, a formal grievance may be filed, as per facility policy. Investigation 1. Anyone receiving a report of a missing item will inform the Charge Nurse. 2. The Charge Nurse will contact appropriate departments, i.e. Environmental Services, Food/Nutritional Services, Security, etc. 3. Departments will also search and investigate. 4. An unusual Occurrence/Incident Report will be completed by Nursing if the item is not located. Record review revealed Resident #223 was admitted to the facility on [DATE] with diagnoses that included Diabetes Mellitus, Anxiety Disorder, Pulmonary Embolism, Acute Lymphadenitis of lower limb, Hypertension, Cystitis, History of falling, Fracture of Sacrum with generalized muscle weakness. The documented Brief Interview of Mental Status (BIMs) score was indicative of moderately impaired, decisions poor, cues/supervision required. On 01/14/25 at 11:27 AM, a telephone interview was conducted with Resident #223's son, who stated that subsequent to the time that his Mother had a missed medical appointment at this facility, he said that he had spoken with one (1) of the staff in the facility who asked him to bring some clothes into the facility so that they could put them on his Mother when she gets her up. Resident #223's son stated that in the beginning, he took home a bag of dirty clothes to wash that the resident already had in the facility. The resident's son stated he remembers later signing-in some clothing that he had personally brought in, but he said that he did not sign out any clothing. Photographic Evidence Obtained. The son stated that Resident #223 also had some miscellaneous personal items to include: 1) approximately $30 in cash, kept in a wallet in the purse itself which could not later be located and when he checked for this money and mentioned it to the Nun and one of the nurses, it was not addressed and nothing was done, He stated no action was ever taken on it. 2) a handbag containing a gate card to the resident's condominium, which was present when Resident #223 was admitted to this facility and it remained there, but the gate card was missing from her gray pocketbook and disappeared. He also said that he had some pictures of the resident's clothing spread out on her couch at home, before he packed them, so they could be viewed clearly. There were also some pictures of personal items and clothing hanging inside of the facility's closet dated 01/20/24 which he reiterated were signed in, but he never signed any out. Resident #223's son explained to the surveyor the reason why the family had previously taken pictures of the resident's clothing, while still at her home, prior to bringing them into the facility, was due to the ongoing concerns that they had previously encountered regarding other missing items. Resident #223's son stated that he brought in a new set of clothes after this. Resident #223's son stated that he sent an e-mail on 02/20/24 to Staff V, Sister/Master of Social Work, regarding some of the above clothing and personal items and she acknowledged with a return e-mail response on the same day. Review was conducted of the e-mail dated and sent on Tuesday 02/20/24 at 2:22 PM from the Resident #223's son to Staff V. This email was forwarded to the surveyor on Wednesday 01/15/25 indicating, Hello, please find attached photos of pocketbook, gate card from 1/13 and the clothing hanging in the closet. Clothes are also laid out for your review. 1. The first photo is of the items spread out on her couch at home before I packed them so they could be viewed clearly. I took the time documenting this due to the other missing items we had encountered. 2. The second photo is the missing gate card that was in her gray pocketbook and disappeared. The bag and card are photographed on the rolling table in her room at St [NAME]. 3. The third photo is the clothes hanging in the closet/wardrobe that was in her room. I was asked to bring the clothes by Staff V . I also reported missing case from my Mother's wallet .I also forwarded Staff V's response to me acknowledging receipt of the below email . The response back to me on Tuesday 02/20/24 at 2:45 PM was: Received. Thanks; same day. On 01/14/25 at 12:45 PM, a telephone interview was conducted with Resident #223's daughter, regarding the resident's clothing and personal items. She stated that her Mother was transferred to the hospital and from there she went onto Hospice where she subsequently expired. She stated she was told by someone in the facility that they could not find her Mother's belongings, and this was before 30 days. She stated she spoke with the Administrator and was told they had thrown out the gate card. Resident #223's daughter said the resident's purse was missing some items to include some money and stamps. She said the facility told her to bring in some clothing for the resident to be able to wear for when she gets up, for therapy, etc., she spoke with Staff V but the belongings were never found. She also stated she spoke with the Director of Nursing (DON) who told her she was imagining this, even with pictures being provided. Resident #223's daughter stated none of the belongings were found and she suspected that they had lost the belongings. Resident #223's daughter stated the Administrator said she believes that the items were thrown away. The daughter stated there was no recourse provided to replace by the facility and the Administrator offered to call the Condo association, but she told the Administrator that this was not necessary. During an interview conducted on 01/15/25 at 12:21 PM with Staff V, regarding the resident's clothing and personal items, she stated that the Unit Manager had spoken to her following a conversation that she earlier had with Resident #223's family about bringing in some clothing for Resident #223 to wear, since she was usually always in a hospital gown, and did not have clothing for an upcoming medical appt. After this appointment, Staff V revealed the resident's son brought in some clothing and no other personal items were brought in, at that time for the resident. Staff V proceeded to show the surveyor some colored photos of the clothing items in Resident #223's closet that were brought in by the resident's son. Staff V presented a copy of both the Inventory List of Personal Effects forms dated 11/15/23 and of the Changes to Inventory form dated 01/12/24. Staff V revealed she had received an e-mail(s) from Resident #223's family during the time frame of 10/23/23 until 02/20/24, regarding the resident's clothing and personal items. Staff V was able to locate the e-mail that was sent directly to her on 02/20/24 at 2:22 PM from the resident's son regarding the resident's clothing and other personal items. She indicated that she did recall previously speaking with the resident's daughter regarding the resident's clothing as well as e-mailing a response back to the resident's son. Staff V stated none of those items were ever found. During this interview, Staff V and the surveyor were joined by the Regional Director of Care Coordinator for the Social Work and Utilization Management Division. At this time, Staff V briefly explained the process/protocol of what to do when a resident has missing clothing and personal items as: when it is learned that a resident has missing clothing and/or personal items they would confirm if it is on the inventory form; they would check the resident's room and laundry, if the item could not be located; the facility would ask the family if they have a receipt or an estimated monetary value, it would go to the Administrator in the form of a grievance and she would make the determination of what happens from there; she would speak with the family, the floor/unit manager, the Social Worker, Unit Secretary, Business office to see if it is a credit card; and a grievance would be completed within a maximum of a one (1) week time-frame. Staff V stated she does not recall speaking with any of the family members after that time, and did recall documenting any further information regarding this in Resident #223's record. There was no documentation found to show that any other pertinent staff members had been informed or notified of these ongoing issues and concerns involving the clothing and personal items for Resident #223's in the record. There was no further documented efforts by the facility, per their protocol, to follow-up with locating Resident #223's clothing and other personal items or belongings, after Staff V's two (2) previous documented telephone conversations on 02/02/24 and 02/12/24. A side-by-side record review was conducted with Staff V, of both Resident #223's Inventory of Personal Effects log dated 01/12/24, which listed all of the following items: one (1) cell phone and charger, one (1) small hand bag, an unidentified Identification (ID) and two (2) unspecified cards. Photographic Evidence Obtained of above; and of Resident #223's Changes to Inventory log dated atop as 01/20/24 at 2:15 PM, in which it was documented the resident had all of the following items listed: two (2) pair black and white pants, two (2) shirts black and red, three (3) pair underwear and one (1) black bra. Photographic Evidence Obtained. Both of the inventory forms ultimately had Resident #223's signature at the bottom of the page. There was also an incomplete section at the bottom of the Inventory of Personal Effects log, and on the Discharge section on the bottom of the Changes to Inventory log indicating, receipt of valuables from the facility in good condition, as listed on this form, was also incomplete, unsigned and undated by both the Resident/Relative and the facility employee. There was no clarity or documentation on either of the above forms to indicate or authenticate as to whether or not the signature of Resident #223's son on the two (2) forms were signed at the time of drop-off, or at the time of pick-up, of any of the resident's clothing or personal items. Record review of the Social Worker notes by Staff V, dated 12/27/23, 01/02/24, 01/12/24, in which it was noted that, .SW took a small black purse from the resident's handbag that contained two credit cards ([name] Visa card and [Name] Credit Union Card), one [name] medical card, Driver's License and two [name] cards and some papers. Stored in SW office. Will contact family to pick up Credit Cards . The writer spoke with resident's son regarding resident's wallet. He will arrange pick up with the writer. He reported that he visited and picked up resident's Iphone and signed inventory with a nurse Resident collected his Mother's purse that contained her ID, two credit cards. Further record review of the last two (2) SS notes by Staff V, dated 02/02/24 and 02/12/24, documented, Resident is still in the hospital Writer followed up with .resident's daughter who also mentioned that she will stop-by soon to pick up resident's belongings. Writer informed floor staff and business; there was no documentation reviewed to support this .SW contacted resident's family .resident's daughter .stating that she will come during the week to pick up resident's stuff. There was no evidence reviewed in the transfer nurses' progress notes dated 01/31/24 at 5:26 PM by Staff W, LPN, referencing the status of Resident #223's clothing nor personal items, upon discharge from the facility. An interview was conducted with the Director of Social Services 01/15/25 at 4:03 PM regarding the resident's clothing and personal items and she stated that, the last communication she had with Resident #223's family members was on 12/20/23 involving the issuance of the Notice of Non-Medicare Coverage (NONMC). The Director of Social Services revealed she had not had any communication with the family during the resident's facility stay regarding the resident's clothing or personal items, as documented in the record. The Director of Social Services indicated she was not notified of any concerns or issues with missing clothing items or personal property for this resident at any time during the facility stay, by her own staff or by any other facility staff members. The Director of Social Services explained that the overall policy for following up with missing personal items and clothing involves: informing the Director, completing a grievance pending an investigation of the missing items, and a resolution being reached. This was not done. The Director of Social Services stated there was no report made and no grievance completed for such. An interview was conducted on 01/15/25 at 5:16 PM with the Director Of Nursing (DON) regarding Resident #223's clothing and personal items, who revealed she was not notified or informed of any concerns or issues with any missing clothing items or personal property at any time during the facility stay by her own staff or by any other facility staff members. The DON stated the facility has three (3) locked storage areas on-site for the resident's personal items and clothing (stored at a minimum of 30 days) on each nursing floor, and in each nurses' station / units there is a key to the storage room kept in an un-locked nurses' station desk (which is accessible to any staff member on the nursing floor). The DON further revealed that these three (3) storage rooms can go unattended for months without being checked. Photographic Evidence Obtained. The DON reiterated the procedure for following up with missing clothing and personal items reports from the resident or their representative as: a grievance would be filed pending an investigation of the missing items, the facility would check the inventory log to see if the items missing are on the inventory list, if they are there they would look for the missing items, but if they could not be located, then 3) the facility would ask the family to see what can be done e.g. reimbursement, 4) the Business office would follow-up, and 5) a resolution is reached, and the family would receive their reimbursement, if applicable. She acknowledged that none of the above steps had been followed in this case. On 01/15/25 at 5:35 PM, an observation was conducted of one (1) of three (3) storage rooms on the second (2nd) floor for resident's clothing and personal items in which it was noted there were numerous different types of bagged items, wheelchairs, etc. packed into the locked room, located in the community shower room. The key to this room is was accessible to anyone entering the nurses' station; and all of the staff members are aware of this key location, per the DON. The DON stated there was no master Inventory List of the facility's residents' personal belongings and items, only individual paper lists which are kept in each resident's chart. On 01/15/25 at 6:14 PM during an interview conducted with the Administrator, she stated she was not notified or informed of any issues or concerns involving missing clothing or personal items by any of her facility staff, for Resident #223. The Administrator revealed she had no prior knowledge or any idea about anything regarding Resident #223 personal items and missing clothing until the day of the survey.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. Review of the facility policy and procedure, titled, Drug Procurement / Storage / Inspection, provided by the Administrator, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. Review of the facility policy and procedure, titled, Drug Procurement / Storage / Inspection, provided by the Administrator, reviewed 10/25/24, documented in the Policy Statement: Responsibility for control of medications within this facility rests with the facility and the Pharmacy. Policies and procedures are designed to ensure the safe and accurate dispensing of medications throughout the facility. These policies will be approved by the designated facility committee (s) .Procedure: Storage: Medications are stored under proper conditions as stated by the medication manufacturer to assure stability of that medication. Medications are stored in a secure manner. Lockable medication carts are used to store unit-of-use medications in the resident medication dose system. These carts will be locked when not attended. During an observation on the South wing hallway conducted on 01/14/25 at 10:47 AM, it was observed that the South Wing Medication cart #33 had been left unlocked and unattended; accessible to residents, staff members and visitors. An interview was conducted with Staff X, Licensed Practical Nurse (LPN), regarding the South Wing Medication cart #33 having been left unattended and unlocked. Staff X acknowledged that it was, but should not have been. Interview was conducted on 01/14/25 at 4:27 PM with the Registered Nurse / Unit Manager (RN UM) 3rd floor, working in the facility for 13 years, regarding the South Wing Medication cart #33 being left unattended and unlocked, and she also acknowledged that the medication cart should not have been left unlocked and unattended. Interview conducted on 01/15/25 at 11 AM with the DON, regarding the South Wing Medication cart #33 having been unattended and unlocked. She further acknowledged that the South Wing Medication cart #33 should have been secured. Based on observations, interviews and record review, the facility failed to secure dispensed medications which were left unattended on a medication cart, and dispensed medications left at the bedside for a resident during initial observational tour, for 1 of 164 resiudents observed, Resident #374; failed to secure a treatment cart while unattended during wound care observation; and failed to secure an unlocked medication cart review in the facility's third floor wing. The findings included: Review of the facility's policy, titled, Drug Procurement/Storage/Inspection, effective date 12/03/04, reviewed date 10/24/24, included the following: Policies and procedures are designed to ensure the safe and accurate dispensing of medications throughout the facility. Procedure: Medications are stored in a secure manner. Lockable medication carts are used to store unit-of-use medications in the resident medication dose system. These carts will be locked when not attended. Review of the facility's policy, titled, Bedside Medications, effective date 12/03/04, reviewed date 10/25/24, included the following: It is the policy of this facility that certain medications may be left at the bedside only on the specific order from the physician. Medications left at the bedside may be administered following the Self-Administration of Medications policy and procedure requirements. Procedure: Medications shall not be left at the bedside for self-administration, with the exception of the following which have been approved by the Interdisciplinary Team: Aerosols and/or bronchodilators used in the treatment of bronchospasms Antacids Eye drops Throat lozenges External preps for topical application All medications left at the bedside may only be administered following the Self-Administration of Medications policy and procedure requirements. If the tenets of that policy are not met, the medications may not be left at the resident's bedside for self-administration. Bedside medications must be kept in a locked cabinet or drawer. 1. During the initial tour conducted on 01/13/25 at 10:45 AM, Staff FF, Licensed Practical Nurse (LPN), was observed on the third floor administering medications. Staff FF was observed entering a resident's room with the vitals' machine. Further observation of the medication cart revealed two small medication cups left on top of the locked cart. One of the small medication cups contained a green/bluish liquid and the other cup contained a few hard substances mixed with apple sauce. Photographic Evidence Obtained. The surveyor observed a few staff members pass by the medication cart including the in-house pharmacist. Staff FF returned to the medication cart approximately 5 minutes later. At this time, Staff FF was asked about the two small cups. She confirmed the contents of the small medication cups were medications for a resident. She stated the resident did not want the medications and she was going to try to administer the medications to the resident later. Staff FF opened the medication cart and placed the two cups containing the dispensed medications in the top drawer of the medication cart. 2. Record review for Resident #374 revealed the resident was admitted to the facility on [DATE] with diagnoses that included: Displacement Intertrochanteric Fracture Femur, Traumatic Subdural Hemorrhage, History of Falling, Localized Osteoporosis, Hypomagnesemia, Hypertension, Hyperlipidemia, Neuralgia and Neuritis. Review of Section C of the Minimum Data Set (MDS) assessment dated [DATE] revealed that Resident #374 had a Brief Interview for Mental Status (BIMS) of 15, indicating no cognitive impairment. Review of the Physician's Orders showed Resident #374 had orders dated 12/27/24 for Calcium Carb-Cholecalciferol 600mg -10mcg tablet by mouth daily for Vitamin Deficiency; for Docusate Sodium 100mg tablet by mouth twice a day for Constipation; for Gabapentin 300mg capsule by mouth twice a day for Neuropathic Pain; and for Magnesium Oxide 400 (240mg) mg by mouth daily for Hypomagnesemia. Review of Resident #374's January electronic Medication Administration Record (eMAR) revealed Resident #374 was scheduled to receive the above 4 medications and it was document by the nurse as administered at 9:00 AM. During an observation conducted on 01/13/25 at 11:25 AM of Resident #374, she was noted in her bed. Upon closer observation, there was a small medication cup with 4 unidentified pills on the over-bed-side table in front of Resident #374. Photographic Evidence Obtained. When asked what was in the small cup, Resident #374 stated they were her morning medications, and the nurse just left it for her to take. She also stated the nurse does this every so often. Review of Resident #374's form, titled, Evaluation for Self-Administration of Medications, dated 12/27/24, revealed the resident was not evaluated to self-administer her medications. An interview was conducted on 01/16/25 at 9:27 AM with Staff W, LPN, who stated she has worked for the facility for 4 ½ years. She stated dispensed medications that are refused by the resident are to be discarded or wasted in the drug buster. Then she stated that if the resident decides to take the medications afterwards, the medications are again dispensed and administered. She confirmed that the nurses cannot hold on to dispensed medications in the medication cart to be administered later. In addition, Staff W stated a resident can self-administer medications if the resident was assessed and there's an order from the physician stating the resident can self-administer the medications. She acknowledged that medications should never be left at the bedside, and the resident should be monitored even if they can self-administer. During an interview conducted on 01/16/25 at 10:36 AM with Staff CC, third floor Nurse Manager, who stated she has worked at the facility for 8 years. She stated nurses are to dispense and right away administer the medications to residents. Staff CC added that if the resident refuses the dispensed medications, the nurse is to document in the resident's chart and then destroy or waste the medications. She stated for residents to self-administer their medications, the resident would be evaluated by the nurse to see if resident can read the labels on medication bottles and demonstrate that they are able to administer medications properly. Staff CC stated a locked box would be placed at the bedside for the medications, the nurses will assist with the locked box and must be present when the resident takes the medication. During an interview conducted on 01/16/25 at 10:56 AM with Staff DD, 2nd floor nurse manager, who stated she has worked at the facility for 4 months. She stated that upon admission, a resident is assessed for self-administration of medications. Staff DD presented the self-administration medication form for Resident #374 and confirmed that the resident had not been assessed to self-administer her medications. An interview conducted on 01/16/25 at 11:09 AM with the Director of Nursing (DON). She stated the nurse is to document when the resident refuses their medication, contact the physician and destroy or waste the refused medications. The DON acknowledged hearing of the dispensed medications that were left on top of the medication cart and left on the bedside for the resident to be self-administered. 3. Wound care observation, on the 2nd floor, was conducted on 01/16/25 at 9:36 AM with Staff EE, LPN and wound care nurse, who stated she has worked at the facility for 21 years. She gathered all the supplies and placed them on top of the treatment cart, then she stated she would wash her hands in the resident's room. Staff EE walked away to the room, leaving the treatment cart unlocked, unattended and the supplies on top of the cart. She returned to the treatment cart and donned a gown, picked up the supplies and entered the resident's room. Staff EE again left the treatment cart unlocked and unattended in the hallway. The surveyor observed unlicensed staff members, therapy staff and residents walking and in wheelchairs ambulating by the unlocked treatment cart. During the wound care procedure, Staff EE returned to the treatment cart to retrieve additional tape and realized the cart was unlocked, but continued to retrieve the tape and don on a clean gown and went back into the room, leaving the treatment cart unlocked and unattended again. Upon completing the wound care procedure, an interview was conducted with Staff EE, who acknowledged leaving the treatment cart unlocked and unattended. Observations of the treatment cart revealed the wound cart contained ointments/creams labeled with residents' names, scissors, and wound supplies.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0806 (Tag F0806)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of policy and procedure, observation, interview and record review, the facility failed to ensure it honored the ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of policy and procedure, observation, interview and record review, the facility failed to ensure it honored the resident's food preferences during a lunch meal for 4 of 33 sampled residents observed, Resident #14, Resident# 151, and Resident #133. The findings included: Record review of the facility policy and procedure, titled, Nutritional Services Rounds, provided by the Administrator, reviewed 10/16/24, documented: Purpose: To determine resident's likes/dislikes and overall acceptance of meal service. Residents' cultural, religious and ethnic food preferences are honored when possible and when not contraindicated To identify any errors or deficiencies in the meal tray service. Policy: The Registered Dietician or Dietary Technician: Record as appropriate, nutrition information in the medical record on nutrition progress notes. 1. Record review revealed Resident #14 was admitted to the facility on [DATE] with diagnosis to included Gastroesophageal Reflux Disease (GERD). The current Minimum Date Set (MDS) assessment documented a Brief Interview Mental Status (BIMS) score of 8, indicating moderate cognitive impairment. On 12/19/24, the Physician's Order documented, Regular diet for Resident #14. Record review of the Resident #14's Dietary / Nutritional Care plan revised 12/29/23 indicated Interventions: Honor food preferences . On 01/13/25 at 1:29 PM, an observation was conducted of Resident #14's lunch meal of a mechanical soft diet of chicken chunks and rice. Photographic Evidence Obtained. At this time, the lunch meal ticket documented the resident was to have chopped chicken with rice, instead. An interview was conducted on 01/14/25 at 9:50 AM with Staff Y, Certified Nursing Assistant (CNA). According to the CNA, she said that the dietary knows this resident does love chicken. She acknowledged this should have been recorded on the resident's lunch meal ticket; but it was not. On 01/14/25 at 10:18 AM an interview was conducted with Staff Z, Licensed Practical Nurse (LPN). According to the nurse, she acknowledged the food recorded on the lunch meal ticket was not what the resident had actually been served for lunch. 2. Record review revealed Resident #151 was admitted to the facility on [DATE] with diagnoses that included Acute Systolic (Congestive) Heart, Atherosclerotic Heart Disease and Chronic Kidney Disease. The current MDS documented a Brief Interview Mental Status (BIM) score of 10, indicating (moderate impairment). On 07/25/24, the Physician's Order documented, Mechanical Soft diet with minced / moist meats and thin liquids. Record review of the Resident #151's Dietary / Nutritional Care plan initiated 07/31/24 indicated Interventions: Honor food preferences . On 01/13/25 at 1:33 PM, the resident's lunch meal ticket documented the resident was to receive an Italian Beef Sandwich with potato tots. An observation conducted of the Resident# 151's lunch meal for the Dysphagia Mechanical diet revealed the meal tray with mashed potatoes and gravy only. There was no meat, no bread and no potato tots according to the resident. Photographic Evidence Obtained. Interview on 01/13/25 at 1:36 PM with the resident was conducted who stated she did not have a sandwich but received only mashed potatoes and gravy with no meat, no bread. She said that it bothers her that they prepare basically the same type of meals everyday, but not what she especially likes or prefers. The resident added that she recalls telling staff, but nothing changes. On 01/14/25 at 9:50 AM, an interview was conducted with Staff Y, CNA, who acknowledged that the food recorded on the lunch meal ticket was not what the resident had actually been served for lunch. During an interview conducted on 01/14/25 at 10:18 AM with Staff Z, Nurse, she acknowledged that the food recorded on the lunch meal ticket was not what the resident had actually been served for lunch. 3. Record review revealed Resident #133 was admitted to the facility on [DATE] with diagnoses that included Metabolic Encephalopathy, Folate Deficiency, Anemia and Vitamin Deficiency. The current MDS documented [added] a Brief Interview Mental Status (BIMS) score of 14, indicating intact cognition. On 10/10/24, the Physician's Order documented, Regular diet with cut up meat/mechanical soft meats and thin liquids. Record review of the Resident #133's Dietary/Nutritional Care plan reviewed 12/23/24 indicated Interventions: .Honor food preferences. On 01/13/25 at 1:41 PM, the lunch meal ticket documented the resident was to have a peanut butter and jelly sandwich. An observation at this time was conducted of the Resident #133's lunch meal for the Regular diet, showed that he had received a beef sandwich with tater tots, fruit and soup. Photographic Evidence Obtained. On 01/13/25 at 1:45 PM, an interview was conducted with Resident #133 who was asked about his care and services. He voiced that everything was ok, but the food here is not good, no taste; and it is usually been that way. He stated he did eat some of the soup for lunch today and he took a few bites of the sandwich, but it bothered him because it was very dry and tough. He said he did not want to even ask the staff again for anything else since it might not be any better. On 01/14/25 at 9:50 AM, an interview was conducted with Staff Y, CNA, who acknowledged the food recorded on the lunch meal ticket was not what the resident had actually been served for lunch. On 01/14/25 at 10:18 AM, an interview was conducted with Staff Z, Nurse, who acknowledged the food recorded on the lunch meal ticket was not what the resident had actually been served for lunch. An interview was conducted with the Director Of Nursing (DON) on 01/15/25 at 3:59 PM who acknowledged there was an incorrect discrepancy between what the resident's lunch meal tray had on it and what was actually recorded on the lunch meal ticket.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on observations and interviews, the facility failed to store, prepare, distribute, and serve food according to professional standards for food service safety and sanitary conditions and to preve...

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Based on observations and interviews, the facility failed to store, prepare, distribute, and serve food according to professional standards for food service safety and sanitary conditions and to prevent foodborne illnesses for 2 of 2 observations to the main kitchen. The findings included: In an initial tour of the central kitchen conducted on 01/13/25 at 9:00 AM, the following were noted: 1. The Food Service Director did not have a facial hair covering in the food production area. 2. A dirty used rag was noted in the food production counter that was not placed in a sanitation bucket. 3. One (1) light of 3 lights under the hood was not working. 4. A 16-ounce private plastic drinking cup was noted under the food production area. 5. A large bag of cooked pork in the walk-in refrigerator had a date of 01/04/25 with a used by date of 01/07/25. 6. A large metal container of pollo sauce in the walk-in refrigerator had a date of 01/07/25 with a used by date of 01/09/25. 7. A large metal container of Marinara sauce in the walk-in refrigerator had a date of 12/31/24 and a used-by date of 01/03/25. 8. A large metal container of cooked eggs in the walk-in refrigerator had a date of 01/7/25 and a used-by date of 01/09/25. 9. A large metal container of cream of broccoli soup noted in the walk-in refrigerator had a date of 01/01/25 with a used-by date of 02/03/25. In this observation, the Food Service Director was not sure as to why the used-by date for the soup was about one month later. 10. A large metal container with pieces of raw fish was noted with a date of 01/09/25 and a used-by date of 01/11/25. 11. A large metal container with pieces of raw chicken noted with date of 01/09/25 and a used by date of 01/12/25. 12. A review of the Diet Spreadsheet week 2, day 2, showed the following menu for the Regular diet: 3 ounces of pork and 2 ounces of salsa sauce. In an observation conducted on 01/15/25 at 11:35 AM in the main kitchen during the tray line, a large tray of pre-sliced pork pieces was noted. The Food Service Director plated a sliced pork for a Regular consistency diet meal ticket. The surveyor requested that the weight of the sliced pork with the salsa sauce be taken using a facility-calibrated scale. The sliced pork and the salsa sauce were noted to be 2-ounces in total and not the necessary 3 ounces as per the facility's menu. An interview was conducted on 01/15/25 at 11:40 AM with Staff K, Cook, who stated that he pre-slices the pork pieces for 4-ounces each.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Record review revealed Resident #375 was admitted to the facility on [DATE] with diagnoses that included Muscle Weakness, Hyp...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Record review revealed Resident #375 was admitted to the facility on [DATE] with diagnoses that included Muscle Weakness, Hypertension, and type 2 Diabetes. Review of the Physician's order showed an order dated 01/10/25 for droplet, contact, for Coronavirus disease (COVID-19) positive. In an observation conducted on 01/13/24 at 10:30 AM and 11:09 AM, Resident #375 was noted in his room with a droplet isolation precaution sign noted on the door. Continued observation at 12:15 PM revealed Staff A, Certified Nursing Assistant (CNA), was noted taking the lunch tray to Resident #375's room without practicing hand sanitizing before entering the room. She entered the room with a surgical mask but no gown or gloves. Staff A touched the side table and adjusted Resident #375's items on the side table before setting down his meal tray. She then walked around the bed and used the bed remote to help Resident #375 elevate his body and head. During this entire observation, Staff A used her bare hands. An interview was conducted on 01/16/25 at 7:20 AM with Staff J, CNA, who stated when a resident is on droplet isolation, she needs to make sure that she puts on a gown, mask, and gloves before going into the droplet isolation room. She then pointed out the Personal Protective Equipment (PPE) cart that was noted outside the room. Based on observations, interviews and record reviews, the facility failed to disinfect the vital signs machine between residents' usage for Residents #137, Resident #42 and Resident #428; and failed to follow droplet precaution protocol for residents' positive for Coronavirus Disease 2019 (COVID-19), for Resident #375. The findings included: Review of the facility document, titled, Guidelines for Isolation Precautions, policy #4022, dated 10/25/24, revealed standard precautions are designed to reduce the risk of transmission of microorganisms from both recognized and unrecognized sources of infections in hospitals. Page 5 of the policy revealed droplet transmission is a form of contact transmission, where droplets are generated from the source person primarily during coughing, sneezing, talking, and during the performance of suctioning and bronchoscopy. Isolation precautions are designed to prevent transmission of microorganisms in healthcare facilities. Since agents and host factors are more difficult to control, interruption of the spread of infection is directed primarily at transmission. Further review of policy on page 6 revealed the fundamentals of isolation precautions with infection control measures such as hand hygiene per new Center for Disease Control and Prevention (CDC) guidelines and gloving; cleansing hands as promptly and thoroughly as possible, between resident contacts and after contact with blood, body fluids, secretions, excretions and equipment or articles contaminated by them, appropriate resident placement explaining resident with highly transmissible or epidemiologically important microorganism are placed in private room, and appropriate barriers like mask, impervious dressings are worn or used by the resident to reduce transmission of microorganisms to other residents, personnel and visitors, and to reduce contamination of the environment. Page 9 of the policy revealed resident care equipment and articles for noncritical equipment (equipment that touches intact skin) contaminated with blood, body fluids, secretions, or excretions is cleaned and disinfected after use. 1. a. Record review revealed Resident #137 was originally admitted on [DATE] and re-admitted on [DATE] with the diagnoses that includrf Aftercare following Joint Replacement Surgery, Presence of Left Artificial Hip Joint, Pain Left Hip, and History of Falling. Review of Minimum Data Set (MDS) assessment, Section C, dated 01/02/25, revealed a Brief Interview for Mental Status (BIMS) score of 08 indicating moderately impaired cognition. b. Record review revealed Resident #424 was admitted on [DATE] with diagnoses that included Urinary Tract Infection, Urinary Retention, Anemia, Arthritis, Cerebral-Vascular Accident (CVA), Right Sided Weakness, Benign Prostatic Hypertrophy (BPH) with Chronic Foley (Inventor's name of a urinary catheter) catheter. Review of MDS Section C, dated 01/14/25 revealed a BIMS score of 03 indicating severe impaired cognition. Review of physician orders revealed the following orders: On 01/08/25 for Isolation Precautions, contact for positive urine culture Morganella and Pseudomonas. On 01/09/25, check placement of dressing, replace if soiled or dislodged per Medical Doctor (MD) daily. On 01/10/25, evaluate nonfunctioning right arm midline one time only 01/10/25; and IV protocols: change midline site dressing one time only within the first 24 hours after line insertion, clean site, allow air to dry and cover with transparent dressing. Review of Treatment Administration Record dated 01/09/25 revealed treatment for left dorsal foot 3x (times) a week and provide Foley care every shift with nurses signatures. Review of nurses notes dated 01/13/25 revealed urine clarity, and color was amber, with Foley (urinary) catheter of 20 French and no problems; and on 01/15/25 at 3:09 PM, urine amber with Foley catheter of 20 French with tubing seen on left groin. c. Record review revealed Resident #428 was admitted on [DATE] with diagnoses that included Acute Metabolic Encephalopathy, Dental Abscess, CVA, Hypertension (HTN), Cardiomyopathy, Diabetes Mellitus (DM), and Dementia. Review of the MDS dated [DATE] revealed a BIMS score of 15 indicating intact cognition. Review of physician orders dated 01/02/25 revealed an ordered mechanical soft diet, dysphagia treatment by speech therapy, and wound care consult. The physician orders dated 01/02/25 revealed: Cefdinir (antibiotic) 300 mg capsule by mouth every 12 hours for tooth abscess; and on 01/03/25 an order to avoid direct pressure to sacrum, turn left to right, with wedge pillow, and check dressing placement. During an observation on 01/14/25 at 4:24 PM, Staff O, Certified Nursing Assistant (CNA), left a room with an East labelled Hill-Rom 5-wheels, Spot vital signs machine. She was observed to not disinfect the machine or perform hand sanitizing after leaving the room. She went straight into Resident # 137's room. Upon entering, she was observed not to clean or disinfect the machine and/or sanitize her hands. Staff O put on gloves, touched resident's privacy curtains, applied blood pressure cuff to Resident #137, clipped the pulse oximeter to resident's right pointer finger, and placed the thermometer a few inches away from resident's forehead on 01/14/25 at 4:27 PM. While using her gloved hand, she wrote on her clipboard after taking a pen out of her pocket. Staff O removed the blood pressure cuff from resident's right arm, and with the same gloves used for resident, touched resident's phone, and meal table, and then removed both gloves. She performed ABHR (alcohol-based hand rub) on 01/14/25 at 4:29 PM but did not clean or disinfect the vital signs machine. The machine had a basket with 2 pressure (BP) cuffs with a long gray cord, a pulse oximeter clip with a white cord, and a thermometer with a white cord. On 01/14/25 at 4:30 PM, Staff O went to the next room and sanitized her hands. With the same vital signs machine that she had not disinfected, she then applied the BP cuff on the Resident# 428's left arm on 01/14/25 at 4:30 PM. She was observed touching her forehead with the same gloves she used to apply the resident's BP cuff. With the same set of gloves, she wrote on her clipboard on 01/14/25 at 4:30 PM. She stood next to the vital signs machine and her clipboard was touching the cord part of the BP cuff. She then touched her left ear using the same gloves, removed BP cuff from resident's arm, then removed her gloves, discarded them in trash, and sanitized her hands. Further observation revealed Resident #428's room had an EBP (Enhanced Barrier Precaution) sign on the door frame. Staff O, a CNA did not clean and disinfect the vital signs machine before and after leaving the EBP room. On 01/14/25 at 4:32 PM, observation revealed Staff O placed the vital signs machine in front of Resident# 424's room. The room had an EBP (Enhanced Barrier Precaution) sign posted. On 01/14/25 at 4:33 PM, Staff O donned a personal protective equipment (PPE) gown, put a mask over her other face mask. Staff O did not clean or disinfect the machine she used for Resident #137, Resident # 428 , and a random observed resident on 01/14/25 at 4:33 PM. Staff O put on gloves, then applied the bigger BP cuff (brown, and white in color) to the Resident # 424's arm. She took off the BP cuff shortly afterwards, put it back in the white basket of the Hill Rom machine. She then applied a bp cuff found on resident's meal table. She did not sanitize this resident's BP cuff before putting on resident's left upper arm on 01/14/25 at 04:37 PM. Staff O touched the left side of her eyeglasses, then touched resident's arm, BP cuff, and the bulb of sphygmomanometer with her left hand, and with her right hand touched Resident #424's arm again. She put the BP cuff on top of resident's table without disinfecting it. She took the resident's temperature by placing the thermometer a few inches away from resident's forehead, and with the same gloves she used on this resident touched her clipboard and pen. She continued and touched the resident's napkin on the meal table, then pushed the meal table closer to resident's bed with the same set of gloves. She wheeled the vital signs machine next to the bathroom, removed her PPE gown, performed handwashing in resident's bathroom, and left the room with the machine. She did not clean and disinfect the machine but placed and plugged it into an electrical outlet on 01/14/25 04:42 PM. She then walked away from the East labelled Hill-Rom machine. In an interview with Staff O on 01/14/25 at 4:44 PM, when asked regarding CNA's care of residents with EBP post, she stated staff must put on gown, mask, glove before caring for residents. When asked why staff must wear the mentioned items, she responded, To protect self. In an interview with the Administrator on 01/14/25 at 5 :10 PM, when asked regarding disinfection of the Hill-Rom machine, she stated the facility does not have any. When asked what disinfectant the facility uses for the Hill-Rom machine, she responded, Whatever the manufacturer recommends.
Sept 2023 4 deficiencies 2 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Deficiency F0692 (Tag F0692)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. Record review for Resident #137 revealed the resident was admitted to the facility on [DATE] with the following diagnoses tha...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. Record review for Resident #137 revealed the resident was admitted to the facility on [DATE] with the following diagnoses that included: Chronic Systolic (Congestive) Heart Failure, Morbid (Severe) Obesity, and Cognitive Communication Deficit. Review of the Minimum Data Set (MDS) for Resident #137 dated 08/11/23 revealed in Section C, a Brief Interview of Mental Status (BIMS) score of 5, indicating severe cognitive impairment; In Section G for bed mobility, the resident had a self-performance of extensive assistance with support of one person assist, for dressing the resident had a self-performance of total dependence with support of two plus persons assist, and for eating the resident had a self-performance of extensive assistance with support of one person assist. Review of the Physician's orders for Resident #137 revealed an order dated 02/16/23 for regular thin liquids, special instructions none. Review of the Physician's orders for Resident #137 revealed an order dated 02/16/23 for Hydrochlorothiazide 25mg tablet, give 1 tablet by mouth daily and it was discontinued on 02/16/23, same day. Review of the Physician's orders for Resident #137 revealed an order dated 05/18/23 for 'other' snack at bedtime. Review of the Physician's orders for Resident #137 revealed an order dated 06/16/23 for Furosemide 20mg one time order and was discontinued on 06/30/23. Review of the Physician's orders for Resident #137 revealed an order dated 07/27/23 for Ensure plus 240ml by mouth three times daily. Review of the Care Plan for Resident #137 dated 02/06/23 with a problem of resident is at risk for weight loss and/or dehydration related to medications, medical history of chest pain, CHF (Congestive Heart Failure), Dementia, falls, AFIB (Atrial Fibrillation) Morbid Obesity, HTN (Hypertension), Alzheimer's Disease, Gastritis, Thyroid Disorder, Pacemaker, and Dysphagia: abnormal nutrition related to lab values, documented: Patient is within desirable weight range for older adult, has natural / missing teeth in poor condition, skin with abrasion / bruise to left cheek/eye, requires assistance and encouragement with meals and dines in room at this time. The care plan goal was for the resident to be nourished and hydrated as evidenced by: not showing a decrease in 5% or more in weight in less than or equal to 30 days, weight decrease of 10% or more in [NAME] than or equal to 180 days or by showing a weight gain. The care plan interventions included: Provide diet and supplements as ordered by MD (Medical Doctor); Honor food preferences as able; Assess weights as per facility protocol; Notify MD of significant weight change; Assist, feed meals and snacks as needed; Encourage to consume food and fluids offered; Offer meal substitutions PRN (as needed). On 08/07/23, the care plan problem was updated with the following: Quarterly review for Significant weight loss 8# [pounds] (5.1%) x 30 days. Resident with h/o (history of) chronic edema, poor PO (oral) intake, altered nutrition related labs, recent UTI (Urinary Tract Infection). Will be encouraged to have Ensure Plus TID (three times daily) as well as snack. Food preferences updated. Requires encouragement and some assistance with meals. Dines in room. Review of the Certified Nursing Assistant (CNA) Charting for Resident #137 indicated for the month of July 2023, the resident received an AM snack 17 times, received the Noon snack only once, and did not receive the HS (bedtime) snack. For the month of August 2023, the resident received the AM snack 12 times, did not receive the Noon snack and did not receive the HS snack. Review of the Medication Administration Record (MAR) for Resident #137 for the month of July 2023 revealed the resident was offered Ensure Plus 3 times daily since 07/27/23 and majority of the time consumed 25%. The bedtime snack was not documented as given for the entire month of July 2023. Review of the MAR for Resident #137 for the month of August 2023, documented the resident did not receive the Ensure Plus on 08/05/23 or 08/06/23; All other days for the month of August are documented as offered and consumed 0-100%. The bedtime snack is not documented as given for the entire month of August 2023. Review of the weights for Resident #137 revealed the following: 05/12/23, 171.5 pounds 06/14/23, 173 pounds 07/28/23, 157 pounds 08/03/23, 149 pounds 09/06/23, (late entry for 08/07/23) 149 pounds 09/06/23, (late entry for 07/19/23) 157 pounds 09/08/23, 136 pounds. The documented weights indicated that from 06/14/23 to 07/19/23, the resident had lost 16 pounds, indicating a 9% weight loss in 35 days; and from 06/14/23 to 08/03/23, the resident had lost 24 pounds, indicating a 14% weight loss in 50 days. Review of the dietary notes for Resident #137 revealed no dietary notes from 05/19/23 to 08/06/23. Review of dietary note for Resident #137 dated 08/07/23 included: 'New weight for August 149 lbs. (pounds) represents a significant weight loss of 8 lbs. (5.1%) in the past 30 days. Weight trend [DATE] #, [DATE]#, Jun 173#, May171.5#, [DATE]#, [DATE]#. Attending APRN (Advanced Practitioner Registered Nurse) aware and is onboard with current interventions.' During an observation conducted on 09/18/23 at 10:50 AM, Resident #137 was lying in bed, was non-verbal and looked thin. During an observation conducted on 09/19/23 at 8:50 AM, Resident #137 was sitting up in bed being fed by staff member and the resident ate about 50% of breakfast. An interview was conducted on 09/20/23 at 8:45 AM with Staff G, MDS (Minimum Data Set) Coordinator, who stated he has been working at the facility for 5 years and 10 months. When asked about care plans in general, he stated the interventions are put in place when a specific care plan is initiated. If interventions are added to the care plan there would be a date in the intervention's column and any interventions above the date would have been added on that date. When asked who would add any interventions, the MDS Coordinator stated the dietician would enter any interventions related to diet. The MDS Coordinator was asked about the weight loss and/or dehydration care plan for Resident #137 and he confirmed there were no added interventions; the only interventions in place were when the care plan was initiated on 05/31/23. The MDS Coordinator was asked about the weight loss and/or dehydration care plan for Resident #137 and he confirmed that 2 interventions were added to the care plan for Resident #137 on 05/18/23. During an interview conducted on 09/20/23 at 12:25 PM with the Clinical Dietary Manager who stated she works twice a week in the facility and daily when training staff members and Staff H Dietician, who stated she works 1 day a week in the facility. When asked about the policy for weights, they stated residents are weighed upon admission and once a week for 4 weeks then once a month. All dieticians are made aware of this policy during training. The nutrition assessment is completed within 3-5 days upon admission or readmission. Residents are considered at high risk for weight loss if the resident has a weight loss in 30, 60, 90 or 180 days and the high-risk residents are kept on monthly weights. They stated it is usually the Restorative Certified Nursing Assistant (Restorative CNA) who takes the weights for the residents. The Restorative CNA will identify new, or readmission residents based on the daily census. For any other resident to be weighed the Dietician will write a list of residents on a piece of paper and give to Restorative CNA to have those residents weighed. The Restorative CNA writes the weight on the same piece of paper, and it is given back to the Dietitian by the end of the same day. The Dietician is responsible to place the weights into the electronic system for each resident. The dietician addresses all significant weight loss/gain within 24 hours. For residents with a significant weight loss the dietician will look at weigh history, diet, medications, and the interventions. They make sure supplements are ordered and they interview the resident, if possible, to see if they like the supplement or would like a different flavor or type and inquire about snacks the resident would like. Certified Nursing Assistants (CNAs)are asked about specific residents and their preferences if resident unable to voice a concern The CNAs document amount of supplement taken. The CNA identifies how the weight was obtained for each resident by the type of scale used (Hoyer lift, wheelchair or standing) but does not always document the type of scale. Weights are not obtained on weekends with the exception of new admissions or readmissions. A significant weight loss is identified as 5% in 30 days, 7.5% in 90 days, and 10% in 180 days. Residents are reweighed if there is a significant weight loss. They stated the scales are calibrated every 3 months. They always had a dietician covering for all residents. They stated there is a Dietary folder shared on each floor, that has the list of all residents who are due to be weighed, so monthly weights are not missed. When asked if they find the system to be effective, the Clinical Dietary Manager stated yes. All weights for the residents are placed in the electronic system the same day the resident is weighed and on occasion placed into the electronic system on the next day. When asked about Resident #137, they stated the resident had a weight, on 06/14/23 of 173 pounds, on 07/19/23, a weight of 157 pounds that was entered into the electronic system on 09/06/23, and on 08/07/23, a weight of 149 pounds that was entered into the electronic system on 09/06/23. When asked about why the weights were placed into the electronic system several weeks after they were obtained, they stated that during this period there were 2 dieticians in training that are no longer working at the facility. When asked if the weight loss should have been identified on 07/19/23 or 07/20/23, both agreed the weight loss should have been addressed. They stated that there was an 8-9% weight loss in 30 days from 06/14/23 to 7/19/23 which was a significant weight loss and 13% weight loss in 60 days from 06/14/23 to 08/07/23 which was addressed on 08/07/23. The Dietician may have had the resident reweighed and they would not enter the questionable weight. They were not clear on if the weights in the electronic chart were reweights or the type of scale used. The Dietician addressed the significant weight loss on 08/07/23 making sure the Ensure plus supplement was to be given 3 times daily was currently in place and encouraged resident to drink. The dietician also determined that the resident likes PBJ (peanut butter and jelly) sandwiches and this is conveyed on the menu system (Geri-menu system for the kitchen). Food preferences were updated. On 08/07/23, the only added intervention was food preferences and that she likes PBJ sandwich and would get the PBJ snack at bedtime. The resident had been getting a snack since May 19. The MAR for August 2023 indicates a snack at bedtime. The order for bedtime snack was in place on 05/19/23 and according to dietician she updated the snack preference to a PBJ sandwich which was entered into the kitchen system. When asked how they know if the resident is consuming the snack, and how much is consumed, they stated they would have to ask the night shift nurse and or the night shift CNA. She would look at the CNA snack intake log for the bedtime snack and they acknowledged the snack log did not have an entry for the snack every night. On 09/08/23, the RD assessment did not reflect any documentation about the intake for the PBJ bedtime snack. The resident was on a regular diet, and she would have added ice cream or fortified foods for the resident. Based on observations, interviews, and record review, the facility failed to identify and provide nutritional interventions in a timely manner to prevent avoidable, severe weight loss for 4 of 7 sampled residents reviewed for nutrition, Residents #138, #42, #363, and #137. The findings included: Review of the facility's policy, titled, Weight Management, dated March 2017, showed, in part, the following: The dietitian or authorized clinical designee, in conjunction with the facility interdisciplinary team (IDT), will monitor and evaluate resident weights for significant changes or other changes that may indicate changing nutritional status. Resident weights will be obtained per facility policy and recorded in the medical record. Each resident will be weighed monthly (every 30 days) or more frequently (weekly, daily) per physician's order, nursing, or dietitian recommendation. For new admissions, weekly weights for four weeks are recommended. A reweigh must be obtained within 48 hours (or per unit policy) if a weight change that meets the following criteria is noted: If the resident is over 100 pounds, loss or gain of 5 pounds if the resident is less than 100 pounds, loss or gain of 3 pounds. The dietitian and authorized designee will assist the clinical team with identifying significant weight changes and pertinent trends as needed based on the facility process. The percent of Body Weight Change Interval is 2% one week, 5% one month, 7.5% three months, and 10% six months. Nutrition reassessment and modifications to existing plan of care may indicate. The dietitian will reassess the nutritional needs and intake of the resident with a weight change. Appropriate recommendations will be documented in the medical record and Dietitian Communication Log. Review of the facility's policy, titled, Nutrition Assessment and Progress Notes, dated March 2017, showed, in part, the following: All residents will receive a comprehensive nutrition assessment by a registered dietitian or authorized designee. Evaluation and documentation of nutritional concerns are recorded in a timely manner in the medical record. The nutrition assessments are an in-depth evaluation of objective and subjective data related to an individual's food and nutrient intake, lifestyle, and medical history. The assessment is the first step to be completed using the Nutrition Care Process. Progress notes are completed for intermittent documentation as needed according to facility policy and with nutrition status or care changes. Review of the facility's policy, titled, Resident Weights, reviewed on 08/14/23, showed, in part, the following: The Weight Team will be responsible for weighing Residents and entering weight into the Electronic System. Weight fluctuations shall be re-weighed and then reported to the Nurse / Dietitian / Diet Tech if there is a +l - 5-pound change in weight. Appropriate documentation shall be entered into the Resident's Medical Record, and proper interventions shall be implemented. To accurately report and record weights for monitoring and documenting residents' weight variances. Residents shall be weighed within 24 hours of admission and re-admission. All admissions and re-admissions are to be weighed for four consecutive weeks after 4. All residents will be weighed monthly unless a more frequent schedule is required, as noted. Any resident that the Physician / Nurse Manager / Dietitian / Diet Tech judge needs to have their weight checked more frequently may be placed on a weekly weight schedule. Significant weight deviations of +/- 5 pounds shall be re-weighed within 24 hours and then shall be notified to the Nurse Manager / Dietitian / Diet Tech via Resident weight loss form. All Resident weight gains or losses shall be properly documented in the Electronic System. Proper interventions shall be put into place and monitored. Calibration of scales is to be done quarterly by a company that is under contract. 1. Record review revealed that Resident #138 was initially admitted to the facility on [DATE]. He was discharged on 05/27/23 and returned to the facility on [DATE]. Resident #138 was transferred to the hospital on [DATE] and returned to the facility on [DATE]. The hospital consultation report dated 08/12/23 revealed that Resident #138 is a [AGE] year-old with a history of Diabetes, Stroke, and Seizures. Resident #138 was diagnosed with aspiration pneumonia (food or liquid is breathed into the airways or lungs) and to provide tube feeding with goal for optimal caloric intake. Resident #138 is also non-verbal and has altered mental status. The physician's orders, dated 08/16/23 and discontinued on 08/18/23, showed the following tube feeding history: Nepro (tube feeding formulary) at 55 milliliters (ml) an hour for 12 hours, starting at 6:00 PM and off at 6:00 AM. This tube feeding order provided 1183 calories daily and 53 grams of protein daily. A new physician order was noted, which began on 08/18/23 and discontinued on 08/25/23, for Nepro 60 ml an hour for 15 hours starting at 7:00 PM and off at 10:00 AM. This order provided 1620 calories a day and 73 grams of protein daily. A new physician order, starting on 08/25/23 and stopped on 09/15/23, was noted for Nepro at 45 ml an hour for 18 hours, starting at 4:00 PM and stopping at 10:00 AM. This tube feeding provided 1485 calories and 66 grams of protein a day. On 09/15/23, a new physician order for tube feeding was noted for Nepro at 50 ml an hour for 20 hours starting at 2:00 PM and stopping at 10:00 AM, providing 1800 calories a day and 81 grams of protein a day. The pressure ulcer skin report dated 08/17/23 revealed that Resident #138 has a stage 4 pressure ulcer, exposing muscle and noted to the sacrum area. In an observation conducted on 09/18/23 at 7:58 AM, Resident #138 was observed in his bed with the tube feeding Nepro running at 50 ml an hour. Closer observation showed a tube feeding with Nepro, which started on 09/17/23 the day before at 2:00 PM. The tube feeding bottle was marked on the 300 ml level on the 1000 ml capacity bottle. The tube feeding, which started at 2:00 PM the day before, running at 50 ml an hour, should have been on the 100 ml mark on the 1000 ml capacity bottle. Continued observation conducted on 09/18/23 at 10:00 AM showed Resident #138 was noted in his bed with the tube feeding running at 50 ml an hour. Closer observation showed a tube feeding with Nepro, which started at 2:00 PM the day before. The tube feeding level was on the 200 ml mark on the 1000 ml capacity bottle. The tube feeding bottle, which started at 2 PM the day before and ran at 50 hours, should have been completed at this time. An observation conducted on 09/18/23 at 2:45 PM showed that a new tube feeding bag was started at 2:00 PM with Nepro at 50 ml an hour. The tube feeding was at the 1000 mark on the 1000 capacity bottle. In an interview conducted on 09/19/23 at 7:00 AM, Staff D, Registered Nurse (RN), stated Resident #138 is tolerating his tube feeding well with no issues. In another observation conducted on 09/19/23 at 9:00 AM, Resident #138 was noted in the bed with the tube feeding on hold. The tube feeding showed that it was the same tube feeding bottle that started the day before at 2:00 PM. The tube feeding was on the 450 level on the 1000 ml bottle. The tube feeding that started the day before at 2:00 PM should have been at around the 50 ml mark on the 1000 ml bottle. In an observation conducted on 09/20/23 at 7:00 AM, Resident #138 was noted in his bed with the tube feeding running at 50ml an hour. Closer observation showed that the tube feeding was started at 8:00 PM the night before, dated 09/19/23. The tube feeding was noted at the 1000 ml mark on the 1000 ml capacity bottle. The tube feeding that started the night before at 8:00 PM should have been around the 450 ml mark (550 ml should have been infused) at 7:00 AM the next day. An interview conducted on 09/20/23 at 7:10 AM with Staff E, Licensed Practical Nurse LPN), stated that the 3:00 PM to 11:00 PM nurse started the tube feeding and that it was started at 8:00 PM. She further noted that the tube feeding was running all night and that Resident #138 was tolerating the tube feeding well. An interview conducted on 09/20/23 at 12:20 PM with Staff H (Clinical Dietitian) and the Clinical Dietary Manager. They stated that weights are taken upon admission, once a week for four weeks, until they become monthly, and then they weigh them once a month. All residents on tube feedings are considered high-risk residents, and weights are taken monthly. The weights are taken by Restorative Certified Nursing Assistants, who oversee taking the weights on all residents. New admission weights are based on the census that is printed for the day and given to the staff responsible for obtaining weights. For the monthly weight, the Dietitian will write the list of residents who need a monthly weight and give it to the designated staff. Staff H will write the list of residents who need a weight on a piece of paper, which is later given back to her with the weights taken. Staff H reported that the Dietitian working for that day will input the weights into the electronic system. For all significant weight loss that is identified, they will be addressed with interventions within 24 hours. When asked if the type of scale used is also documented with the weights in the electronic system, they said no. According to the Clinical Dietary Manger, for all severe weight loss identified, they will do a complete nutritional assessment. They will review their weight history, diet, medication, and any supplements they are provided. They will also try and interview the residents to see if they like the supplements or update their food preferences for other food items. For weight loss, they reported that severe weight loss is any weight loss of 5% or more in one month, 7.5 % or more in 90 days, and 10% or more in 180 days. A reweigh will be done if they notice a 5% weight discrepancy, and they will ask the staff to take another weight to ensure the correct weights are taken. When asked about scale calibration, they were told it is done every three months on all Hoyer lift scales. When asked about the communication between the different dietitians in the facility, they said they share a folder that has the list of all residents who are due for the monthly weights or weekly weights. There is always ongoing communication between the different dietitians, and they find it effective. Rarely do they not put residents' weight into the electronic system the same day they are taken or the following day. The surveyor asked the Clinical Dietary Manager why it took three weeks for Staff I, the Clinical Dietitian, to increase the tube feeding rate to meet estimated needs, but she did not know. The Clinical Manager said that Resident #138 should have been followed up a few days later to address any further vomiting or intolerance to the tube feeding and, if not, to increase the tube feeding back to goal rate. In an observation conducted on 09/20/23 at 4:50 PM, Resident #138 was noted in bed with the tube feeding 'on hold'. Closer observation showed that the tube feeding was started on 09/20/23 at 3:00 PM with Nepro at 50 ml an hour. Closer observation showed that the tube feeding was still at the 1000 ml mark on the 1000 ml capacity bottle. An interview was conducted on 09/20/23 at 4:56 PM with Staff K, RN, who said that she was the one who placed the tube feeding 'on hold' because the resident was moved from the chair to his bed. Record review of the weights log showed the following: readmission weight noted at 147.2 pounds on 08/18/23, two days after his readmission, and 137.8 pounds on 09/15/23. This showed a 6.8% severe weight loss in less than a month, from 147.2 pounds to 137.8 pounds. Record review of the dietary readmission dated 08/18/23 revealed that Resident #138's estimated caloric daily needs to be between 1700-2000 calories and 80 grams to 100 grams daily protein needs. The resident's Body Mass Index (BMI) was noted at 23.7, within the normal level. In this note, the clinical dietitian reported that Resident #138 was on a tube feeding regimen that provided 69% of the lower end of caloric needs and only 59% of the higher end of caloric needs. It further showed that it only offered 66% of the lower-end protein needs and 53% of the higher-end protein needs. It was then recommended to change the tube feeding regimen to Nepro at 60 ml an hour for 15 hours, providing 1620 calories and 73 grams of protein. The clinical dietitian further recommended providing protein supplements twice a day, which provided an extra 34 grams of protein. The tube feeding Nepro at 60 ml an hour for 15 hours met 100% of the estimated lower end of caloric needs and 88% of the higher end of estimated caloric needs. Record review of the dietary progress note dated 08/25/23 revealed the following: Resident #138 had an episode of emesis (vomiting) and was given Zofran medication. In this note, the clinical dietitian changed the tube feeding recommendations and adjusted the feedings for Nepro at 45 ml an hour running for 18 hours, providing 1458 calories a day and 66 grams of protein daily. This tube feeding order met 94% of the estimated lower end of caloric needs and 79% of the higher end. This tube feeding order was running from 08/25/23 and was only discontinued on 09/15/23, three weeks later. The dietary progress note dated 09/15/23 revealed the following: Resident #138 has a BMI score of 21, which dropped from 23.7 to 21.0. In this note, the clinical dietitian reassessed the calories needed between 1802 and 2080 daily. She increased the tube feeding Nepro from 45 ml to 50 ml an hour for 20 hours to provide 1800 calories a day and 81 grams of protein. This change provided 93% of the higher end of caloric need for Resident #138. The care plan, which was initiated on 09/15/23, showed that Resident #138 had a significant weight loss of 6.7% in 30 days with a stage 4 pressure ulcer. It was recommended to adjust the tube feeding to meet estimated needs. The goal noted for the nutrition and hydration to be meet the needs and not show a weight decrease of 5% or more in 30 days or a decrease of 10% or more in 180 days. The Minimum Data Set (MDS), 180 days, which was dated 09/15/23, showed that Resident #138 had a Brief Interview of Mental Status (BIMS) score of 00, indicating high cognitive impairment. In an observation conducted on 09/20/23 at 9:38 AM, Staff A and Staff B (Certified Nursing Assistants) were asked to take the weight of Resident #138. A Hoyer lift scale was used to take the weight of Resident #138. Continued observation showed that the current weight taken on Resident #138 was noted at 132.2 pounds. This showed an additional weight loss from 137.8 pounds on 09/15/23 to 132.2 pounds in 5 days-a total severe weight loss of 10.12% in about one month. In an interview conducted on 09/20/23 at 9:50 AM, Staff A and Staff B, they stated that they get a list of residents daily from the dietitians. The list lists all the residents whose weights must be taken for that specific day. When taking the weights, they will write on that piece of paper the scale type that was used each time for taking the weights. That list is later given back to the dietitians, who input the weights into the electronic system. A tour was conducted on 09/20/23 at 10:13 AM with Staff C, Materials Manager, which observed the following: The 3rd floor was observed with 3 Hoyer lifts, which showed that the last scale calibrating was on 05/15/2023 and the next due date for calibration was on 08/20/23. The 4th floor was observed with 3 Hoyer lifts that showed the previous scale calibrating was on 05/15/23, and the next due date was on 08/20/23. The 2nd floor showed 3 Hoyer lifts that showed that the last scale calibrating was on 05/15/23, and the next due date was 08/2023. In an interview with Staff C on 09/20/23 at 11:35 AM, he stated that one company comes once a year to ensure that the Hoyer lifts in the facility are in working condition. When asked when the last time the outside scale company came to calibrate the Hoyer lift, he did not know. When asked when the next due date for the scale calibration was, Staff C stated he didn't know. When the Surveyor pointed to the stickers noted on the Hoyer lifts regarding the calibration of the scales, he said, I think that another company comes to the facility every quarter to calibrate the scales and make sure that the scales are weighing property. When asked by the surveyor for copies of all visitation invoices in the last year, he said that he needed to contact the company for the visitation invoices. Record review of the scale preventative maintenance and calibration agreement effective 08/01/2021 revealed quarterly visitations by the scale company to ensure that the scales are maintained for accuracy and balance; and to inspect and test with certified test weights to confirm national standards. In a phone interview conducted on 09/21/23 at 8:50 AM with the scale calibration outside company's technician, he stated that he had previously been to this facility to calibrate their scales. He further said that it is essential to calibrate the scales every three months because this facility does not have a way to verify or to make sure that the scales are accurate and calibrating them verifies their accuracy. He further reported that the last calibration visit was on 05/15/23, and the following visit was due in August 2023. According to him, the facility will remind them that it is time to come in if they run behind. In an observation conducted on 09/21/23 at 10:00 AM, the tube feeding was noted in the room, with a bottle of Nepro, which was started the day before, on 09/20/23, at 3:00 PM. Further observation showed the tube feeding was on the 450 ml mark on the 1000 ml capacity bottle. A tube feeding that started at 3:00 PM and ended at 10:00 AM should have been on the 50 ml mark. In an interview with the Assistant Director of Nursing (ADON) on 09/21/23 at 10:10 AM, she was asked what the protocol was for hanging a new tube feeding bottle. The sticker on the tube feeding bottle will have the tube feeding formulary, the date, and the time that the tube feeding was started. The nurse documents tolerance for the tube feeding or if it was held for any reason in the nurse's note. When asked what is documented in the Medication Administration Record (MAR) regarding the tube feeding, she said that nursing staff put the time with initial, and if the tube feeding is held for any reason, they will put in the option of the hold, but there is nowhere in the MAR to put the time it was held. She further verified that the tube feeding order for Resident #138 was supposed to be started at 2:00 PM and stopped at 10 AM the next day. The ADON was also asked if the tube feeding was held for any reason and restarted again and if the nursing staff ran it past the stop time to compensate for the missing hours for Resident #138, but she did not know. In an interview conducted on 09/21/23 at 10:28 AM with Staff L, Licensed Practical Nurse, she stated that she stopped the tube feeding this morning at 10:00 AM and has kept the tube feeding bottle the same since it started yesterday. In an interview conducted on 09/21/23 at 10:40 AM, the facility's medical director stated that Resident #138 was his patient. The tube feeding was placed on hold yesterday for a few hours because of nausea and vomiting and was restarted a few hours later. He further said that Resident #138 has had issues with nausea and vomiting in the past, and the tube feeding needed to be stopped for a few hours. In an interview conducted on 09/21/23 at 10:45 AM, Staff M, Licensed Practical Nurse, stated that when a new bottle of tube feeding is hung, the date and time that the tube feeding was started is recorded on the bottle's sticker. If the tube feeding is not tolerated, she would stop the feeding, check the residuals, and call the doctor for further orders. That would all be documented in the nurses' notes. Staff M further said that there is a section in the MAR that says 'other'. In that section, you can comment on why the tube feeding was stopped or held for any reason. Staff M also reported that if tube feeding is stopped and then restarted again, it will be stop[TRUNCATED]
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Tube Feeding (Tag F0693)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to follow physicians' orders regarding tube feeding fo...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to follow physicians' orders regarding tube feeding for 1 of 2 sampled residents, Resident #124. The findings included: Review of the facility's policy, titled, Enteral Nutrition Products, dated 08/22/22, showed in part the following: The facility supplies residents with enteral nutrition support as ordered by the Physician. It further showed that all enteral nutrition products must be labeled with the Resident's name, date it was prepared, product name, concentration, and volume. Resident #124 was admitted to the facility initially on 06/01/23 with diagnoses to include Hyperlipidemia, Dementia, and Left Hip Fracture. Review of the Minimum Data Set (MDS) dated [DATE] revealed that Resident #124 had a Brief Interview of Mental Status (BIMS) score of 11, indicating moderate cognitive impairment. Review of the diet order, dated 09/01/23, noted for tube feeding, Jevity 1.5 (tube feeding formulary) at 65 milliliters (ml) an hour times 15 hours to start at 6:00 PM and off at 9:00 AM. The weight log for Resident #124 showed the following: 90.6 pounds on 06/20/23, 88.3 pounds on 07/11/23, 83.2 pounds on 07/27/23, 84.6 pounds on 08/09/23, 81.3 pounds on 08/10/23, 82.1 pounds on 09/01/23, 85 pounds on 09/20/23, and 81 pounds on 09/21/23. That is a 10.5% weight loss in 3 months. In an observation conducted on 09/18/23 at 8:02 AM, Resident #124 was noted in her room with the tube feeding running at 65 ml an hour. Closer observation showed that it started the day before, on 09/17/23, at 6:00 PM. The tube feeding was noted at the 850 ml mark on the 1500 ml capacity bottle. The tube feeding running at 65 ml an hour should have been at the 600 ml mark out of the 1500 ml capacity bottle. In an observation conducted on 09/18/23 at 11:45 AM, Resident #124 was in her room with the tube feeding off. In an observation conducted on 09/18/23 at 2:50 PM, Resident #124 was in her room with the tube feeding off. In an observation conducted on 09/19/23 at 9:00 AM, Resident #124 was noted in her room with the tube feeding running at 65 ml an hour. Further observation showed that the tube feeding was started the day before, on 09/18/23, at 6:00 PM. The tube feeding was noted at the 1200 ml mark on the 1500 ml capacity bottle. The tube feeding, which started the day before, running at 65 ml an hour, should have been around the 500 mark out of a 1500 ml capacity bottle. In an observation conducted on 09/20/23 at 7:05 AM, Resident #124 was noted in bed with the tube feeding running at 65 ml an hour. Closer observation showed that the tube feeding started on 09/19/23 at 6:00 PM. The tube feeding was noted at the 1150 ml mark on the 1500 ml capacity bottle. The bottle that started at 6:00 PM the night before should have been at around the 655 ml mark on the 1500 ml capacity bottle. About 845 ml of formulary should have been infused during the night. An interview was conducted on 09/20/23 at 7:10 AM with Staff E, Licensed Practical Nurse/LPN. Staff E stated that Resident #124's tube feeding was infusing all night and was well tolerated with no issues. In an observation conducted on 09/21/23 at 10:32 AM, the resident's weight was taken as requested by the surveyor. The facility used a standing scale to take the weight of the Resident, who was fully clothed with her shoes on before going on the standing scale. The first reading showed 80 pounds, and the second weight reading showed 81 pounds. The staff did not subtract the weight of the shoes from the total number of 81 pounds. This new weight had a 4-pound discrepancy from yesterday's (09/20/23) weight. The dietary progress note dated 07/07/23 showed that the Clinical Dietitian recommended placing Resident on Jevity 1.5 at 45 ml an hour for 18 hours, providing 1215 calories and 52 grams of protein daily. This order was changed on 07/07/23 and discontinued on 07/12/23. The dietary progress note dated 07/27/23 showed that Resident #124 had 7% weight loss within the month and was receiving tube feeding Jevity 1.5 at 35 ml an hour for 18 hours, which was ordered from 07/12/23 to 07/27/23. This tube feeding order provided 945 calories a day and met 89% of the estimated lower end of caloric needs and 75% of the estimated higher end of caloric needs a day. On this note, the Clinical Dietitian recommended changing the tube feeding to a bolus feeding regimen with three cans of Jevity 1.5, providing 1065 calories and 45 grams of protein daily. Resident #124's estimated caloric needs was between 1051 and 1261 and protein needs between 43 grams and 56 grams. Resident #124 had a Body Mass Index (BMI) of 19.6 (normal limits) on admission and was dropped to 17.6, which is underweight. Record review of the dietary progress note dated 08/03/23 revealed that the tube feeding order was changed again to Jevity 1.5 at 65 ml an hour running for 13 hours, providing 1265 calories and 54 grams of protein daily. On 08/10/23, the tube feeding was changed again to Jevity 1.5 at 65 running for 14 hours, which provided 1365 calories and 58 grams of protein. Continued record review revealed that on a dietary note dated 09/01/23, the tube feeding was increased again with Jevity 1.5 at 65 ml an hour for 15 hours, providing 1460 calories and 62 grams of protein a day. The care plan dated 07/07/23 showed Resident #124 was at risk for weight loss and dehydration related to swallowing problems and dementia. It further showed the resident will be nourished and hydrated as evidenced by not showing a decrease in 5% or more in weight in less than or equal to 30 days, weight decrease to 10% or more in less than or equal to 180 days, or by showing weight gain. The Physician's orders revealed that Resident #124 was on a diet by mouth before 07/06/23 but was totally dependent on tube feeding as the only source of nutrition after 07/06/23. In an interview conducted on 09/21/23 at 12:42 PM with the Assistant Director of Nursing (ADON), she was asked what the protocol is if a resident has a weight loss on tube feeding and at what point she would be concerned. She said that they would contact the doctor, and if this continues throughout the week, and the doctor will contact the dietitian for any changes. The ADON said this is also the protocol for any residents on tube feeding that is not tolerated.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to assist with Activities of Daily Living (ADLs) regar...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to assist with Activities of Daily Living (ADLs) regarding assistance during dining for 1 of 1 sampled resident, Resident #73. The findings included: Record review revealed Resident #73 was admitted to the facility on [DATE] with diagnoses that included Altered Mental Status and Heart Failure. The physician order dated 08/17/23 noted for a regular heart-healthy diet with thin liquids. The Minimum Data Set (MDS) assessment dated [DATE] showed Resident #73 has a Brief Interview of Mental Status (BIMS) score of 01, indicating severe cognitive impairment. Section G of this MDS showed that for eating, Resident #73 needed extensive assistance from one person with her meals. In an observation conducted on 09/18/23 at 7:54 AM, the breakfast tray was taken into Resident #73's room and placed at her bedside table. At 8:00 AM, staff took the tray from the room and placed it on the meal cart outside in the hallway. Continued observation showed Staff F, Certified Nursing Assistant (CNA), taking the tray from the meal cart and taking it into the room again. At 8:40 AM, the meal was still 100% untouched, with no assistance provided by staff. In an observation conducted on 09/18/23 at 12:27 PM, the lunch meal was taken into Resident #73's room. At 12:40 PM, the tray was untouched. Continued observation at 12:55 PM noted Resident #73 ate nothing on her lunch tray. In an observation conducted on 09/19/23 at 8:50 AM, Resident #73 was noted in bed with the breakfast tray on her bedside table. Closer observation showed that the tray was set up, and no staff were in the room assisting her with her breakfast tray. At 9:05 AM, Resident #73 was screaming, and the tray was still 100% untouched. In an interview conducted on 09/20/23 at 9:00 AM, Staff F stated that Resident #73 can eat independently and does not need assistance with her meals. In an interview conducted on 09/20/23 at 9:18 AM with Staff G, the MDS coordinator, he was asked what it meant to have extensive assistance with one person for eating. Staff G reported that 'the staff needs guiding and using muscles to help with the meals and that the staff is providing more support. This means that sometimes the patient is dependent on staff for eating.' He would 'expect the staff to stay in the room to assist with the patient.' The Nutritional assessment dated [DATE] revealed Resident #73's meal intake was an average of 45% from admission, and that is related to refusal. It further showed that Resident #73 received varying amounts of assistance with meals. The care plan initiated on 08/30/23 showed that Resident #73 required limited to mostly extensive assistance with her ADLs, due to her cognitive impairment and functional decline. It further revealed that Resident #73 was at risk for weight loss and dehydration, and to assist and feed meals and snacks as needed. In an interview conducted on 09/21/23 at 2:30 PM with the facility's Administrator, she was informed of the findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, record and policy review, the facility failed to follow physician orders for discontinued medi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, record and policy review, the facility failed to follow physician orders for discontinued medications for 1 of 3 sampled residents reviewed for medication storage on Floor 2 South wing medication cart, Resident #73. The findings included: The facility's policy, titled, Medications-Disposition, effective [DATE], revised [DATE] and reviewed [DATE] revealed, The nurse is responsible for the proper disposition of drugs no longer eligible for use, such as those that have expired, were stored improperly or were degraded and discontinued. Record review revealed Resident #73 was admitted to the facility on [DATE] with diagnoses that included Altered Mental Status and Heart Failure. The Minimum Data Set (MDS) dated [DATE] showed that Resident #73 has a Brief Interview of Mental Status (BIMS) score of 01, indicating severe cognitive impairment. On [DATE] at 11:13 AM, an observation of the medication cart on Floor 2 South wing was done with Staff L, Licensed practical nurse (LPN). During medication reconciliation with Staff L for Ultram (a pain medication) administration, it was revealed that Resident #73 no longer had a current order for Ultram. Review of the physician order for Ultram revealed it was ordered on [DATE] and discontinued on [DATE]. Review of the medication monitoring / control record revealed Ultram had been administered to the resident on [DATE] at 7:00 AM after the medication was discontinued. The medication was still in the medication cart. Review was conducted with the Charge nurse, Staff O (LPN), who concurred that the order for Ultram was discontinued on [DATE] and the medication was still in the cart, administered on [DATE] without a physician's order, and should not have been in the cart.
May 2022 10 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview the facility failed to provide dining in a dignified manner as evidenced by using disposable ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview the facility failed to provide dining in a dignified manner as evidenced by using disposable utensils and serving bowls as observed during lunch meals. The findings included: On 05/23/22 at 12:45 PM, observations were conducted of the lunch meal tray delivery on the South and East halls on the 3rd floor. Staff were observed delivering the lunch trays to residents and assisting with set up of the meal. At 1:05 PM, Resident #10 in room [ROOM NUMBER] was observed eating her lunch meal using a silverware fork for the chopped meat however only a white plastic teaspoon was available to eat the soup and dessert which were served in Styrofoam bowls. Resident #10 was observed to be having difficulty using the plastic teaspoon to get the soup to her mouth. At 1:08 PM, Resident #84 in room [ROOM NUMBER] was observed being fed by Certified Nursing Assistant (CNA) Staff L. She was sitting in a chair next to his gerichair feeding him his puree meal with a white plastic teaspoon. This lunch tray also had Styrofoam bowls for the soup and dessert. At 1:10 PM, the resident in room [ROOM NUMBER] was being fed her puree meal by an aide using a white plastic teaspoon. Both puree diets observed were served with white plastic teaspoons. All random trays observed on the 3rd floor South and East wings had Styrofoam bowls used for the soup and dessert. On 05/24/22 at 12:50 PM, observation of the lunch meal in room [ROOM NUMBER] revealed both residents had white plastic teaspoons for their soup with the fork and knife being metal silverware. Lunch trays observed in rooms 321, 326, 327, 330 and 333 had white plastic teaspoons to use for their soup. At 12:52 PM, Resident #84 was observed being fed his puree lunch meal by CNA Staff L using a white plastic teaspoon. On 05/25/22 at 12:44 PM, the puree meal in room [ROOM NUMBER] was observed to have a white plastic teaspoon as the only utensil on the tray. At 12:45 PM, the resident in room [ROOM NUMBER] was observed to have a white plastic teaspoon to use for her soup and metal silverware fork for the lunch meal. At 12:46 PM, observation in room [ROOM NUMBER] revealed the resident in Bed A eating her puree diet with a white plastic teaspoon and the resident in Bed B using a small white plastic fork for the meal and a white plastic teaspoon for the soup. An inquiry was made if she liked using plastic utensils to which she stated 'No'. The resident was observed to be having difficulty piercing the cut up chicken pieces on her plate with the plastic fork. At 12:49 PM, Resident #10 in room [ROOM NUMBER] was observed in her room using a small white plastic fork for the meal and a white plastic teaspoon for her soup. She was observed to be having difficulty piercing the cut up chicken pieces on her plate with the small plastic fork and the rice kept falling off the plastic fork before she could get it to her mouth. At 12:51 PM, CNA Staff N was observed feeding Resident #84 in room [ROOM NUMBER]. She was feeding the resident his puree meal with a white plastic teaspoon. An inquiry was made to CNA Staff N why they are using plastic utensils to which she just shrugged her shoulders and had no response. At 12:53 PM, the resident's lunch tray in room [ROOM NUMBER] was observed to have a white plastic teaspoon for the soup and a metal silverware fork for the meal. An interview was conducted with CNA Staff K who was in the resident's room at the time, why they are using plastic utensils to which she stated that is what the kitchen sends on the trays. On 05/26/22 at approximately 9:20 AM, an interview was conducted with the Administrator and Director of Nursing inquiring about the reason for using plastic utensils to which the Administrator stated she was not aware of this practice and would find out why this was happening. On 05/26/22 at 10:46 AM, an interview was conducted with the Director of Food Services regarding the observations of residents having to use plastic teaspoons and forks for their lunch meals and the soup and dessert being served in Styrofoam bowls, to which she stated those residents must be in isolation. The Director of Food Services was advised these observations were conducted on the 3rd floor which does not have any isolation to which she then stated their silverware and 9 ounce bowls are is in short supply and she has placed an order for these additional items about 2 to 3 weeks ago. She stated she just pulled some spare silverware from storage today when she realized there were not enough. An inquiry was made why she just pulled the spares from storage today and when did she realize they were using plastic utensils and Styrofoam bowls, to which she stated the Administrator informed her about it this morning. The Director of Food Services could not state how long they have been using plastic utensils and Styrofoam bowls, further stating the tray line Supervisor should have informed her they were short. She stated they will be using the silverware from storage for meals moving forward until the order arrives.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to ensure that it maintained a safe, clean, comfortable, homelike environment for 7 of 7 resident rooms identified during the initial environmental tour (room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER] for Resident #50 and room [ROOM NUMBER] for Resident #36.) The findings included: 1) During an observational room tour conducted on 05/23/22 at 9:32 AM, it was noted that Resident #50 was observed trying to clean the floor around her bed utilizing a paper towel on the end of her cane. Resident #50 in room [ROOM NUMBER] was originally admitted to the facility on [DATE] with diagnoses which included Dementia, Hypertension, Diabetes,, Glaucoma and Hypertensive Heart and Chronic Kidney Disease. She had a Brief Interview Mental Status (BIMS) score of 12 (moderately impaired). During a brief interview conducted on 05/23/22 at 9:36 AM with Resident #50 regarding her actions observed above, she stated the floor looked dirty to her and had not been cleaned in days, so that's why she was cleaning it. On 05/23/22 at 9:43 AM, it was noted that the baseboard at the entry of the resident #50's bedroom doorway was peeling, stained and in disrepair; the resident's bedside table was dirty, dingy, chipped and peeling on the edges. Also, there was a used, dirty wash rag towel noted to be in wash basin in the bathroom on top of the resident's toilet. (Photographic evidence obtained.) On 05/24/22 at 9:05 AM, it was still noted that the baseboard at the entry of the resident #50's bedroom doorway was peeling, stained and in disrepair; the resident's bedside table was dirty, dingy, chipped and peeling on the edges. Also, there was a used, dirty wash rag towel still noted to be in wash basin in the bathroom on top of the resident's toilet. On 05/24/22 at 2:31 PM, it was still noted that the baseboard at the entry of the resident #50's bedroom doorway was peeling, stained and in disrepair; the resident's bedside table was dirty, dingy, chipped and peeling on the edges. Also, there was a used, dirty wash rag towel still noted to be in the wash basin in the bathroom on top of the resident's toilet, as observed during a tour conducted of the fourth Floor with the Director of Maintenance and Director of Housekeeping. 2) During an observational room tour conducted on 05/23/22 at 9:34 AM, it was noted that in Resident #36's room [ROOM NUMBER] the red sharps/needle box on the wall was observed to be only attached on one side with a screw; the other side was not attached/not screwed in and hanging half-off the wall inside of the resident's room. (Photographic evidence obtained.) Resident #36 was originally admitted to the facility on [DATE] with diagnoses which included Cerebrovascular Accident, Hemiplegia affecting right dominant side and Hemiparesis, Aphasia, Hypertension, Diabetes, and Peripheral Vascular Disease. She had a Brief Interview Mental Status (BIMS) score of 11 (moderately impaired). On 05/24/22 at 10:34 AM, Resident #36's room red sharps/needle box on the wall was still noted to be only attached on one side with a screw; the other side was not attached/not screwed in and hanging half-off the wall inside of the resident's room. On 05/24/22 at 2:31 PM, Resident #36's room red sharps/needle box on the wall was still noted to be only attached on one side with a screw; the other side was not attached/not screwed in and hanging half-off the wall inside of the resident's room, as was observed during a tour conducted of the 4th Floor with the Director of Maintenance and with the Director of Housekeeping. The Director of Maintenance and the Director of Housekeeping both acknowledged the above environmental observations during the tour, and they both recognized that repairs and cleaning were needed for the items in Resident #50 and Resident #36's rooms. Review of facility policy and procedure for Environmental Services Cleaning Procedures Manual dated reviewed 2015 stated in part, 'The seven step cleaning process is designed to maintain the highest standards of Shine cleanliness .Prerequisites: Safety, Hand Hygiene, damp wiping, waste handling, routine floor car, restroom cleaning and Infection prevention and control and the use of disinfectant.' 3) On 05/23/22 at 9:22 AM, during a tour of the facility, the following issues were observed: A nightstand observed in room [ROOM NUMBER] was noted to be in disrepair. In room [ROOM NUMBER] there was a scraped wall; the paint on the bathroom door was peeling off with splinters exposed. In room [ROOM NUMBER] there was scraped paint on the southwest wall. There was a heavily rusted and corroded electric wire on the running base board. In room [ROOM NUMBER] there was a scraped wall. In room [ROOM NUMBER] B, the electric outlet cover was not secured on the wall, exposing live wires. On the North Wing of the 400 unit hallway, the electric outlet cover was not securely screwed on, with live wires exposed. An environmental tour was conducted with the Maintenance Director and Environmental Service Director on 05/24/22 at 2:11 PM during which all identified issues were reviewed. The Maintenance Director reported that he will address the concerns as soon as possible.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to develop a Baseline Care Plan for fall risk for 1 of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to develop a Baseline Care Plan for fall risk for 1 of 3 residents sampled for accidents (Resident #101). The findings included: A review of the facility's policy titled Interdisciplinary Team Care Assessments reviewed on 01/12/21 revealed the following: An interim plan of care is initiated within 48 hours of admission to the facility. The nursing admission assessment/observation is begun on the day of admission. Development and implementation of the plan of care begin with the completion of assessments and observations. Resident #101 was admitted to the facility from an acute hospital on [DATE] with diagnoses of Hypertension, Alzheimer's, and heart disease. He was later discharged to the hospital on [DATE] after a fall sustaining a right hip fractured. A review of the admission Fall Risk Evaluation, completed on 04/06/22 by the admitting nurse, revealed that an answer of no was marked for any history of falls for Resident #101. It further revealed a total score of 25 (medium risk) that fell between 25 to 50. A review of the Physical Therapist's Progress Note dated 04/04/22 that was obtained from hospital records showed the following: Resident #101 had a history of multiple falls prior to admission and that he was admitted to the hospital on [DATE] because of a syncope (dizziness) episode that resulted in his right knee bucking on him. A review of the Care Plans did not show that a Base Line Care Plan was started on 04/05/22 when Resident #101 was admitted to the facility. Further review of the Care Plan that was only initiated on 04/14/22 (9 days after admission) documented the following: Resident #101 has the potential for falls related to a history of dizziness and syncope and a history of falls with impaired gait and balance. In an interview conducted on 05/26/22 at 10:51 AM, Staff O, Minimum Data Set Coordinator, stated that a Base Line Care Plan is done when a resident is first admitted to the facility. The admitting nurse starts the resident's Interim Care Plan that gets carried over to the Base Line Care Plan. The Base Line Care Plan is completed within 48 hours of admission. Staff O said that the Base Line Care Plan would have the residents' medication, diet, basic nursing plan, therapy, and risk for falls, if any. According to him, the admitting nurse would read the hospital records to see if the resident had any falls in the past or was at risk for falls. In an interview conducted on 05/26/22 at 9:20 AM, with the facility's Administrator, she acknowledged all findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to provide care and services in accordance with activities of daily living specifically nail grooming for 1 of 2 residents observed for Activities of Daily Living (ADL), Resident #26. The findings included: During an initial observational tour conducted on 05/23/22 at 11:23 AM, Resident #26 was observed with long, sharp, jagged, dirty, unkempt fingernails on both hands. (Photographic evidence obtained.) Resident #26 was originally admitted to the facility on [DATE] with diagnoses which included Diabetes, Hypertension and bilateral above the knee amputations. She had a Brief Interview Mental Status (BIMS) score of 12 (moderately impaired). On 05/23/22 at 11:29 AM, a brief interview was conducted with Resident #26 in which she was asked if she liked her nails long or if she would like them to be trimmed and she said that she wanted them to be trimmed down and she added that she does not understand why they haven't been since she mentioned this to someone last week, but she could not recall who. During a second observational tour conducted on 05/23/22 1:28 PM, Resident #26 was still observed with long, sharp, jagged, dirty, unkempt fingernails on both hands. During a third observational tour conducted on 05/24/22 1:28 PM, Resident #26 was still observed with long, sharp, jagged, dirty, unkempt fingernails on both hands. During a fourth observational tour conducted on 05/25/22 at 9:40 AM, Resident #26 was still observed with long, sharp, jagged, unkempt fingernails on both hands. Record review of the most recent Resident #26's Monthly Certified Nursing Assistant (CNA) ADL (Activities of Daily Living) Flowsheet Record dated 05/21/22 revealed that it was documented that fingernail care was not needed for this resident. However, 2 days after this entry was made, Resident #26's fingernails were observed by this surveyor to be long, sharp, jagged, dirty, unkempt fingernails on both hands. Record review of the Resident #26's quarterly Care plan dated 03/09/22 indicated Problem: Resident #26 requires limited to mostly extensive assistance with Activities of Daily Living (ADL) tasks and mobility due to Diabetic Peripheral Angiopathy without Gangrene and Acquired Bilateral Above Knee Amputation (AKA) also the resident has the potential for pressure related skin issues due to history of pressure ulcers, impaired bed mobility and incontinence. Intervention: Ensure fingernails and toenails are clean and well-trimmed .Offer manicure, beauty parlor per personal preference, when possible. Goal: Resident #26 will maintain highest practicable level of participation without decline over the next ninety (90) days. Further record review of the Minimum Data Set (MDS) section G dated 03/03/22 for Resident #26, indicated that she requires extensive assistance with bed mobility, dressing and personal hygiene and total dependence with toilet use. An interview was conducted with the Staff A, an Activities Assistant on 05/25/22 at 10:20 AM, in which she stated that her department has been lightly clipping, filing and polishing the fingernails for the residents on the fourth floor. She said that daily she will check each resident's fingernails to see if care is needed. She also stated that the CNAs on the floor will provide fingernail care to the residents. She said that if the resident is Diabetic (as identified by a band on their wrist), she will only file and clean their fingernails. She said if a Diabetic resident's fingernails are long and dirty, she stated she will let the facility nursing staff know to follow-up. The Activities Assistant said that her department provided nail care service to Resident #26 sometime last month in April 2022. The Activities Assistant also acknowledged that Resident #26's fingernails were all long, sharp, jagged, dirty and unkempt on both hands. An interview was conducted with Staff B, a CNA on 05/25/22 at 10:31 AM, in which she revealed that they had not provided fingernail care to Resident #26, and she said that it is the responsibility of the CNAs to clean and trim the resident's fingernails. She further acknowledged that the resident's fingernails were long, sharp, jagged, dirty, and unkempt on both hands. An interview was conducted with Staff C, a Registered Nurse (RN) on 05/25/22 at 10:50 AM, regarding Resident #26's long, unkempt nails and she also agreed that Resident #26's fingernails were long, sharp, jagged, dirty, and unkempt on both hands. On 05/25/22 at 10:58 AM, an interview was conducted with Staff D, a RN Unit Manager, for the fourth floor, regarding Resident #26's fingernails being long, sharp and untrimmed and he agreed that it is the responsibility of the CNAs to clean and trim the residents nails and he further acknowledged that the resident's fingernails were long, sharp, jagged, dirty and unkempt on both hands, and that they should have been cleaned/trimmed/cut. Side-by-side computerized record review of the nursing progress notes for the entire month of May 2022, was conducted with Staff D, RN Unit Manager for the fourth floor, did not indicate or document any refusals for fingernail care by the resident. On 05/25/22 at 3:00 PM, an interview was conducted with the Director of Nursing (DON) regarding Resident #26's fingernails being long, sharp and untrimmed and she also acknowledged that it is the responsibility of the CNAs to clean and trim the resident's fingernails and she further acknowledged that the resident's fingernails were long, sharp, jagged, dirty and unkempt on both hands, and that they should have been cleaned/trimmed/cut. Review of facility job description for Certified Nursing Assistant (CNA) provided by the (DON) indicated the following: The Certified Nursing Assistant (CNA) under the direct supervision of the licensed nurse will provide direct patient care while maintaining patient comfort and safety .Essential Functions: .Performs/Assists with the personal hygiene and activities of daily living (ADLs) and documents as needed. Review of facility's policy and procedure for Increasing Resident Independence provided by the DON reviewed 04/02/22, documented under Policy: It is the policy of this facility to promote atmosphere of respect for human dignity in the provision of healthcare and services provided by the facility. Healthcare providers are to encourage resident independence to engender increased resident self-esteem and self-confidence. Procedure: Direct healthcare providers will assist, support and encourage the resident to maintain good standards of personal hygiene and grooming which include: .nail care. The healthcare providers assess the resident for level of functioning, desire and motivation to perform these tasks by self, and intervene with education, support and assistance as deemed necessary. Activities of daily living will be performed by healthcare providers for those residents who are unable to perform the activities themselves.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to provide treatment and care for application of a hand splint to address the resident's positioning needs for 3 of 9 residents observed for splints/range of motion (ROM), (Resident #36, Resident #21, and Resident #84). The findings included: Review of the facility policy and procedure on Restorative and Nursing Services documented in part, 'Restorative Nursing Policy: The facility will ensure that a resident's abilities in activities of daily living do not diminish unless circumstances of the individual's clinical condition demonstrate that diminution was unavoidable A resident who enters the facility without a limited range of motion does not experience reduction in range of motion unless the resident's clinical condition demonstrates that a reduction in range of motion is unavoidable. Procedure: Restorative Nursing Programs from the following categories may be implemented: 1. Range of Motion 4. Contracture-Splint/Brace/Seating/Positioning.' 1) During an initial observational screening tour conducted on 05/23/22 at 10:20 AM, Resident #36 was observed as having limited range of motion/weakness of her right-hand and no splint in place. The splint was noted in her wheelchair seat, during the daytime hours, and not on her right hand. Further observation revealed that the resident was not being provided any personal care by facility staff, at the time. Resident #36 was originally admitted to the facility on [DATE] with diagnoses which included Cerebrovascular Accident, Hemiplegia affecting right dominant side and Hemiparesis, Aphasia, Hypertension, Diabetes, and Peripheral Vascular Disease. She had a Brief Interview Mental Status (BIMS) score of 11 (moderately impaired). Photographic evidence obtained of Resident #36's right-hand splint sitting in her wheelchair, during the day and not on her right hand, as ordered. On 05/24/22 at 10:32 AM, Resident #36 was again noted without her right-hand splint on. It was noted in her wheelchair seat in her room, with no personal care being provided to the resident by facility staff, at the time of the observation. On 05/24/22 at 2:54 PM, Resident #36 was again noted without her right-hand splint on. It was noted in her wheelchair seat in her room. No personal care was being provided to this resident by facility staff, at the time of the observation. On 05/25/22 at 9:43 AM, Resident #36 was again noted with no splint on at this time. It was noted in her wheelchair seat in her room. No personal care was being provided to this resident, at the time. The resident stated to this surveyor that her right splint brace was not on. She said that they usually will put it on early in the morning and she will keep it on all day and take it off at night. In addition, Resident #36 added that she does not understand why it is not on her right arm now. On 05/25/22 at 10:30 AM, an interview was conducted with Staff E a Certified Nursing Assistant (CNA) in which she stated that Resident #36 was supposed to have the right-hand splint applied every day, and she acknowledged that the splint was not continually in place during the day on the resident, as ordered. On 05/25/22 at 10:50 AM, an interview was conducted with Staff C, a Registered Nurse (RN) and Staff D, RN 4th floor Unit Manager in which they both acknowledged that Resident #36 was supposed to have the right-hand splint applied every day, and both acknowledged that the splint was not continually in place during the day on the resident, as ordered. On 05/25/22 at 1:22 PM, an interview was conducted with Staff F, the Manager of the Physical Therapy Department in which he stated that the resident had been receiving Occupational Therapy (OT) from 06/02/20 to 06/22/20 and Physical Therapy (PT) from 12/03/20 to 12/18/20 for a total of 6 visits 2 to 3 times per week. He said that Resident #36 had been initially evaluated for OT for late effect Cerebrovascular Accident for right-sided weakness for a right upper extremity splint. The Manager of the Physical Therapy Department also added that the right-hand splint application would continue to benefit the resident and was to be worn continually at 7 AM and removed at 7 PM on a daily basis by both restorative and nursing, up to this point. Review of physician's orders dated 06/02/20 documented for OT to issue right resting hand splint and an order dated 06/22/20 also documented to apply resting hand splint to right hand 7 AM daily and remove resting hand splint from right-hand at bedtime 7 PM. During a record review of the Resident #36's nurses' notes, there was no documentation nor notation entries of any issues/problems nor refusals of the right-hand splint application by the resident. Further record review of the Minimum Data Set (MDS) section G dated 03/10/22 for Resident #36 indicated that she requires extensive assistance with bed mobility, transfer, dressing, toilet use and personal hygiene. Resident #36's right-hand splint was observed as being off/not applied on 4 different occasions between the dates of 05/23/22 and 05/25/22. During a record review of the facility's annual review care plan dated 03/14/22 revealed Resident #36 was on a Restorative Nursing Program of contracture management to include splinting, bracing, positioning to maintain functional abilities by providing resting hand splint/brace as prescribed as well as for range of motion to maintain joint mobility; Resident #36 has mobility deficits in which nursing and therapy are to check for any developing contractures; and Resident #36 is at risk for pathological fracture related to Vitamin D deficiency; nursing staff are to provide contracture management with gentle range of motion with Activities of Daily Living (ADL) care. The goals are demonstration of increased range of motion with no development of contractures or pathological fractures, through next review date. On 05/25/22 at 3:00 PM, the Director of Nursing (DON) further acknowledged and recognized that the right-splint should be continually applied on a daily basis, according to the physician's order and the facility's care plan; this was not done. 2) Review of the clinical record revealed Resident #21 was admitted to the facility on [DATE] with diagnoses to include cerebral vascular accident with left sided weakness, dysphagia (inability to swallow), feeding tube, depression, anxiety, and multiple contractures. Review of the clinical record revealed a physician order dated 08/17/21 to 'Apply splint rolled wash cloth to bilateral hands continuous. May remove for hygiene and skin checks.' Review of a Quarterly Review Care Plan dated 03/08/22 documents 'Resident is on a restorative nursing program of contracture management; splinting, bracing, positioning to maintain functional abilities. Interventions to include: Apply splint rolled gauze/wash cloth to bilateral hand continuously. Remove for hygiene and skin check.' On 05/23/22 at 10:38 AM, 12:37 PM and 3:30 PM, Resident #21 was observed in bed in her room, in a hospital gown. Her left and right hands were observed to have contractures with no splints in place. Resident #21 was not interviewable. On 05/24/22 at 9:42 AM, Resident #21 was observed in her room in bed. Her left and right hands were observed to have contractures with no splints in place. On 05/24/22 at 4:10 PM, Resident #21 was observed in her room up in a wheelchair. Observed in her right hand was a white washcloth falling out with no washcloth to her left hand. On 05/25/22 at 9:35 AM, Resident #21 was observed in her room in bed in street clothes. There was a white wash cloth in her right hand falling out and nothing in her left hand. On 05/25/22 at 2:10 PM, an interview was conducted with the 3rd Floor Registered Nurse Unit Manager (UM) and a request made to see their restorative nursing binder. The UM stated they do not have a binder, it is the Occupational Therapist (OT) Manager who is responsible for the restorative nursing programs. A request was made for the list of residents who were receiving restorative nursing services to which she stated there is no list, they just look at it on a daily basis. She stated the OT Manager would be responsible for splints and braces. She further stated there is one Certified Nursing Assistant who does ambulation with the residents a couple of times a week, further stating it is not like it used to be due to the pandemic. She stated the residents receive passive range of motion during care but she is not sure of anything else, the OT Manager would be able to state for sure. On 05/25/22 at 2:15 PM and 4:20 PM, Resident #21 was observed in her room in bed in street clothes. There was nothing in her right or left hand. On 05/25/22 at 2:55 PM, the 3rd Floor UM stated she received a restorative list from therapy and provided a list titled Ambulation & Transfer. Review of the list revealed there were 10 residents from the 3rd floor of a census of 59 who were on the list for ambulation. An inquiry was made of these residents listed, were there any residents who wear splints for contractures. The UM confirmed there were no residents on her unit who wear splints. On 05/26/22 at 11:45 AM, Resident #21 was observed in her room in bed. There was a white wash cloth falling out of her right hand and nothing in her left hand. On 05/26/22 at 1:52 PM, an interview was conducted with the Director of Occupational Therapy (OT) Staff M and an inquiry made when the last evaluation or assessment was conducted for Resident #21. Review of the electronic record revealed the last Therapy Screen was conducted on 08/17/21 with the recommendation for Splints - Recommend rolled wash cloth bilateral hands to prevent contracture noted with contractures left and right contractures. Further a quarterly OT assessment was conducted on 12/23/21 which recommended the rolled washcloths to bilateral hands for contracture management. Staff M was apprised for the past 4 days of observation, this has not been provided. An inquiry was made who is responsible for ensuring the rolled wash cloths are placed in the resident's hands to which Staff M stated that would be nursing and it should be documented in the Treatment Record. Review of the Treatment Record with Staff M revealed licensed nursing staff have been documenting the rolled wash cloths have been provided when observations of the resident over the past 4 days showed otherwise. Staff M had no comment. 3) Review of the clinical record revealed Resident #84 was admitted to the facility on [DATE] with diagnoses to include Alzheimer's disease, glaucoma, sacral pressure ulcer and open wounds to the right foot and ankle. On 05/23/22 at 10:46 AM, Resident #84 was observed in his room in bed. His right hand was observed to be severely contracted with the fingers clenched, overlapping and tips of the fingers digging into his right palm. There was no splint or device in place or visibly observed in his room. Resident #84 was not interviewable. On 05/23/22 at 12:30 PM, Resident #84 was observed sitting up in a gerichair in his room. No splint was observed to his right hand. On 05/23/22 at 1:08 PM, Resident #84 was observed sitting up in a gerichair being fed by Certified Nursing Assistant (CNA) Staff L. No splint was observed to his right hand. On 05/24/22 at 9:48 AM and at 4:12 PM, Resident #84 was observed in his room in bed. No splint was observed to his right hand. On 05/24/22 a clinical record review was conducted which revealed under the Therapy Communication Notes, documentation dated 05/04/22 for an order for an OT evaluation and treatment for splinting. Further review of the Therapy Notes revealed an OT note dated 05/11/22, documenting, 'Equipment Recommended - right hand splint, treatment provided small washcloth was rolled up and placed in palm to prevent fingernails from pressing into the palm flesh. Registered Nurse notified. Patient to tolerate washcloth today x 4 hours. Patient would benefit from hand carrot/inflatable hand splint to prevent further skin breakdown and prevent infection.' On 05/25/22 at 10:30 AM and 2:15 PM, Resident #84 was observed in his room in bed. No splint was observed to his right hand. On 05/26/22 at 1:45 PM, an interview was conducted with the Director of Occupational Therapy (OT) Staff M and an inquiry made when the last time Resident #84 was evaluated by the OT. Review of the electronic record revealed Resident #84 was evaluated on 05/11/22 by the OT for a right hand contracture. Staff M stated the therapist recommend a rolled washcloth in the right hand or a carrot splint to keep the fingers from digging into his palm. She stated they were planning on ordering a carrot splint because they do not have those kind of splints here, but they are trying the washcloth first to see if that will be beneficial. She stated they very rarely do splinting here because so few people benefit from splints, stating the contractures are not going to be reduced by a splint. She further stated they would use palm guards more often than splinting. Staff M was apprised that over the past 4 days, Resident #84 has not been observed with any kind of washcloth or splint device in his severely contracted right hand, to which she could not comment. An inquiry was made where the OT wrote the recommendation for the washcloth to the right hand to which she confirmed the recommendation had not been officially documented, just that nursing was verbally notified. An inquiry was made who would be responsible for ensuring the rolled washcloth was put in place to which she stated that should be done by nursing. Staff M further confirmed the OT who did the assessment on Resident #84 on 05/11/22 did not write an order for nursing for his recommendation for the resident's right hand contracture. She stated Resident #84 will be seen as soon as possible for follow up.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure indwelling Foley catheter perineal care was cond...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure indwelling Foley catheter perineal care was conducted in a manner to prevent the potential for infection for 1 of 1 residents observed for Foley catheter perineal care, Resident #75. The findings included: Review of the clinical record for Resident #75 revealed an admission date of 04/04/22 with pertinent diagnosis to include urinary tract infection and urinary retention requiring the use of an indwelling urinary Foley catheter. On 05/23/22 at 10:48 AM, Resident #75 was observed in his room in bed with the Foley catheter drainage bag covered with a privacy cover and the connected catheter tubing laying on the bed. The urine in the tubing looked cloudy with whitish sediment. An inquiry was made to the resident how long he has had the Foley catheter to which he could not say. An inquiry was made if he has had any recent urinary tract infections to which he also could not say. Review of the April 2022 Medication Administration Records (MAR) revealed a physician order dated 04/04/22 for an oral antibiotic to be administered twice daily for 5 days for a diagnosis of Urinary Tract Infection (UTI). Further review of the MAR revealed the antibiotic was initiated on 04/05/22 and administered at 9:00 AM and 5: 00 PM with the last dose to be administered on 04/09/22 at 5:00 PM not signed off as administered. Further review of the April 2022 MARs revealed another physician order dated 04/05/22 for a second oral antibiotic to be administered 3 times daily for 5 days for a diagnosis of UTI. Further review of the MAR revealed the antibiotic was initiated on 04/05/22 and administered at 9:00 AM, 1:00 PM and 5:00 PM with the dose due at 5:00 PM on 04/09/22 not signed off as administered. Review of a Care Plan dated initiated on 04/05/22 documents under Problem: Resident has the potential for recurrent UTI due to current UTI. Under Interventions: Administer antibiotics as ordered and assess effectiveness. Review of the April 2022 and May 2022 Treatment Administration Records (TAR) revealed a physician order dated 04/17/22 to 'Provide Foley catheter care for urinary retention and obstructive uropathy every shift.' Further review of the April 2022 and May 2022 TARs revealed the licensed nurses signed off on the night, evening and day shifts Foley catheter care was being rendered. Review of a Care Plan date initiated on 04/13/22 documents under Problem: Resident is at increased risk for infection related to indwelling catheter due to urinary retention. Under Interventions: Provide indwelling catheter care daily and PRN (as needed); cleanse urinary opening with soap and water - make sure to cleanse bowel movement away from tubing if bowel incontinence occurs. Monitor urine for sediment, cloudiness, odor or blood. Notify MD promptly when changes occur. On 05/24/22 at 10:30 AM, Resident #75 was observed in his room in bed. The urine in the Foley catheter tubing looked cloudy. On 05/24/22 at 4:16 PM, Resident #75 was observed in his room asleep in his bed. The urine in the Foley catheter tubing remained cloudy looking. On 05/25/22 at 10:20 AM, Resident #75 was observed in his room awake in his bed. The urine in the Foley catheter tubing remained cloudy looking. An inquiry was made how he was feeling to which he stated he is sleeping a lot. Review of the facility policy titled Foley Catheter Care stated in part, 'The purpose of catheter care is to prevent possible urinary tract infections from bacteria spreading from the perineal area and external catheter into the bladder. Basic Procedures: Monitor for signs and symptoms of urinary tract infection, such as cloudy urine . Procedure for Males: Hold penis upward. Wipe around urethral opening with soapy wash cloth in one continuous stroke. Rinse cloth thoroughly and repeat to remove soap. Cleanse six inches of catheter, starting from the meatus, with other cloth. Dry area, cover resident and leave him in a comfortable position.' On 05/25/22 at 2:30 PM, a Foley catheter care observation was conducted, with the consent of Resident #75. Certified Nursing Assistant (CNA) Staff J and CNA Staff K had arranged on the overbed table 1 basin of soapy water, 1 basin with clear water and a stack of wipes. Pads, diapers, towels and gloves were on another table. CNA Staff J turned the resident to his left side and Staff K bundled the pad underneath him and removed his adult brief. She proceeded to cleanse his buttocks area, removed the pad from both sides and replaced it with a new pad. CNA Staff K removed her gloves, washed her hands then donned new gloves. CNA Staff J was observed standing beside the bed looking unsure of what she should do next. CNA Staff K came from around the privacy curtain and Staff J said to her you have to change the water. CNA Staff K proceeded to take the basin with soap and water to the bathroom, replaced the water and brought it back to the bedside table where she poured liquid soap into basin. CNA Staff K then proceeded to clean around the catheter insertion site with a soapy wipe going around and around in a circular motion. She retrieved another cloth cleansed down the penis and while doing this she was holding the tip of the penis with her fingers around the catheter insertion site. CNA Staff K continued to hold the tip of penis at the catheter insertion site while cleansing the scrotal area. While still holding onto the penis at the catheter insertion site, she retrieved another soapy cloth and cleansed partially down the catheter. Then, while still holding onto the tip of the penis at the catheter insertion site, CNA Staff K and CNA Staff J had an inaudible discussion across the resident and the bed about what to do next, then CNA Staff J said we have to clean his bottom. CNA Staff J repositioned the resident to his left side and CNA Staff K cleansed his buttocks again. The underpad was replaced and a new adult diaper placed back on the resident. The resident was then repositioned to his left side and covered with blankets. A comment was made to CNA Staff J and CNA Staff K that the resident's urine in the catheter tubing looks cloudy with whitish sediment, to which they both stated they had not noticed. On 05/25/22 at 3:15 PM an interview was conducted with the 3rd floor Unit Manager who was apprised of how the Foley catheter care was performed with the potential for contamination around the catheter insertion site while the care was being performed and how the resident's urine has looked cloudy for the past 3 days. The Unit Manager shook her head and had no comment. Review of the electronic clinical record on 05/26/22 at 10:00 AM, revealed a physician order dated 05/25/22 for a urinalysis with culture and sensitivity (C & S). Review of the electronic clinical record lab section revealed no urinalysis report available for review. Review of the paper clinical record revealed no urinalysis report available for review. On 05/26/22 at approximately 2:00 PM, a request was made to the Director of Nursing and Administrator for the results of the urinalysis for Resident #75. On 05/26/22 at approximately 3:30 PM, the Administrator produced a confirmation sheet from the lab documenting the urinalysis and urine culture was collected on 05/26/22 at 4:14 AM. She stated the lab technician had left the facility before the urine sample was collected so they have called the lab to pick up the sample today. A request was made to the Administrator to provide this surveyor with the results when they are available. On 05/27/22 at 2:50 PM, email correspondence was received from the Administrator with the results of the urinalysis collected on 05/26/22 for Resident #75. Review of the results revealed the following: Results reported to the facility on [DATE] at 1:38 PM. Abnormal findings included: Urine clarity - Turbid (reference - clear); Blood - Moderate (reference - negative); Leukocyte - Large (reference negative); [NAME] Blood Cells - 51-100 (reference - 0-5); Urine Bacteria - Many (reference none). The Administrator stated in the email the urine culture results are still pending. In consideration of the urinalysis results documenting there were many bacteria present, the results of the urine culture and sensitivity will determine if and what kind of bacterial infection is present in the urine and what antibiotic treatment would be effective to treat the infection.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3) Resident #23 was admitted to the facility on [DATE]. She has a medical history significant for syncope (passing out), falls, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3) Resident #23 was admitted to the facility on [DATE]. She has a medical history significant for syncope (passing out), falls, seizures, dementia, anemia, and sacral pressure ulcer. During an initial tour conducted on 05/23/22 at 10:50 AM, it was noted that Resident #23 was asleep and appeared noticeably thin. An observation was made on 05/24/22 at 8:08 AM of Resident #23. A seated staff member was assisting her in consuming her breakfast meal. She had consumed more than half of the meal at the observation time. An observation was made on 05/26/22 at 7:56 AM. A seated staff member was present at Resident #23's bedside, assisting her in eating her breakfast meal. Resident #23 had consumed approximately 75% of the meal, but she was still eating at the observation time. A Significant Change Minimum Data Set that was completed on 03/03/22 revealed that Resident #23's Brief Interview for Mental Status score was 9, which shows the resident has moderate cognitive impairment. Regarding Resident #23's functional status, she required 1 person assistance with eating. A review of Resident #23's Care Plan, updated with a Quarterly Assessment on 05/24/22, showed the following care plans: Confusion, alteration in a thought process related to dementia. Has poor dentition as evidenced by no natural teeth. Interventions include dental consult and follow-up care, social services to evaluate and educate residents about dental options, ST to evaluate diet texture as indicated, and dietary evaluation. It further showed that Resident #23 was at risk for weight loss and dehydration. Interventions include: Providing diet and supplements as ordered by MD; Honoring food preferences; Assessing weight per facility protocol; Assisting/feeding meals and snacks as needed.; Offering fluid with meals; Monitoring intake/tolerance to meals; Providing assistance/ encouragement to complete >75%. Resident #23's Physician Orders showed she was ordered a Regular diet with thin liquids on 12/23/21. A diet order was also written on 12/23/21 that specified her to be on a No Added Salt, Low Fat, Low Cholesterol diet. On 12/24/21, an order was written for Nursing to provide fluids: 240 ml (milliliters) three times daily and for (name of supplement), give 240 ml by mouth three times daily for Nutritional Supplement. Further review of Resident #23's orders showed she had an order for Eldertonic Elixir 15 ml before meals for anorexia from 12/24/21 to 03/29/22 and for Omeprazole 20 milligrams (mg) daily for stomach pain from 03/30/22 to 04/24/22. Also noted was an order placed on 12/29/21 for Marinol 2.5 mg, take 1 capsule twice a day for anorexia. This medication is an appetite stimulant and is used to aid people in gaining weight. When reviewing Resident #23's weights, it was noted she had suffered a severe weight loss during her stay at the facility. Resident #23's admission weight was recorded on 12/24/21 as 175.2 pounds. The last documented weight in the chart was on 05/04/22; this weight was 130.6 pounds. This indicates a 25.46% weight loss since her admission to the facility. On 05/26/22 at 9:24 AM, a request was made to Staff G Registered Dietitian, Staff H Certified Nursing Assistant, and Staff I Nurse Manager to weigh Resident #23. The resident was weighed with a Hoyer lift (a piece of machinery that is used to safely lift a resident out of bed without injuring them) with a gown, an adult brief, and the Hoyer sling. The Hoyer was zeroed before weighing the resident (which Staff G told was facility policy). The weight was 128.4 pounds. After Resident #23 was safely lowered back into the bed, Staff H and Staff I asked if she should be weighed a second time. Staff G said yes, they should do a double weight (she said it was facility policy that each resident is weighed twice and that they document the second weight). Staff H and Staff I re-zeroed the Hoyer lift and reweighed Resident #23. The second weight was 127.5 pounds. Staff G verbalized she would document the first weight in Resident #23's chart. The second weight of 127.5 pounds shows an additional weight loss of 3.1 pounds in 22 days; this brings Resident #23's weight loss to 27.23% since her admission to the facility on [DATE]. A review of the Initial Nutritional Risk Assessment written on 12/24/21 showed Resident #23 had an initial weight documented of 175 pounds. Staff G indicated in the note that Resident #23 was asked what her usual weight is, and she replied 164 pounds. The resident was not reweighed to confirm if the documented weight of 175 pounds was accurate. Staff G recorded that Resident #23 would be ordered a Regular diet, thin liquids; Staff G added that the No Added Salt, Low Fat, Low Cholesterol diet would be in place because of Resident #23's history of hypertension and hyperlipidemia. Staff G wrote that the nursing staff had indicated that Resident #23's appetite was poor, so she wrote for Eldertonic Elixir as an appetite stimulant and (name of supplement) three times per day to promote oral intake. Staff G also said the resident had no reports of chewing or swallowing difficulties at this evaluation. On 02/23/22, a Significant Change Nutritional Risk Assessment was documented by Staff G. She stated in this assessment that Resident #23's weight was 143.3 pounds, indicating a significant weight loss of 20.7 pounds (or 12.6%) since admission. Staff G documented this weight loss may have been partly due to improving edema status as Resident #23 was admitted with edema in January. Staff G reported in this note that Resident #23 receives assistance from the staff to consume her meals and nutritional supplements. Staff G also wrote that a CNA reported that Resident #23 occasionally chews and spits out food that may be too tough to chew. Staff G wrote Resident #23 received Eldertonic Elixir and Marinol for appetite stimulants. Staff G did not write for any changes in diet, supplements, or appetite stimulants despite noting the significant weight loss in this note. There were no other follow-up notes or assessments that were documented from the Dietary department during March and April. However, the resident's weight continued to drop. On 05/23/22, a Quarterly Nutritional Risk Assessment was documented by Staff G. She stated in this assessment that Resident #23's weight was 130.6 pounds, indicating an additional significant weight loss of 12.7 pounds (or 8.9%) in 90 days. Staff G referred to her last note regarding the CNA's report of Resident #23 having difficulty chewing and swallowing some foods. She stated in this note that her recommendation is to downgrade Resident #23's diet at this time. Staff G wrote, Recommend to encourage PO (oral) intake to help improve. Nursing to continue to encourage additional 240 ml fluids per shift to promote hydration. She also indicated that Resident #23 continued to receive the Marinol but not the Eldertonic Elixir for appetite stimulation. Staff G offered no further recommendations regarding Resident #23's additional significant weight loss in this note. Resident #23 received a Speech Therapy (ST) Consultation on 12/24/21. The note stated Resident #23 had no changes in swallow noted or reported by the staff. The therapist wrote that Resident #23 maintained her baseline level of cognition and could convey her wants and needs adequately to the team. The note ended with No further ST at this time. There were no further Speech Therapy evaluations done despite the CNA reporting Resident #23 having difficulties swallowing certain foods and the noted significant weight loss in the two Nutrition Notes. An interview was conducted with Staff G on 05/26/22 at 1:43 PM. She said the facility used to have three full-time dietitians and a part-time dietary manager, but she was the only full-time Dietitian at this time. When asked about the facility's policy on weights, she stated that each resident is supposed to be weighed on admission, then weekly for at least four weeks, and then once the resident is stable, they are changed to monthly weights. When asked how often she does assessments on the residents, she stated she does an initial evaluation when a resident is admitted and then quarterly assessments unless a resident has a significant change that requires an additional evaluation, such as significant weight loss. She clarified that significant weight loss is calculated as a 3% weight loss in 1 week, 5% weight loss in 1 month, or 7.5% weight loss in 90 days. She stated that if a significant weight loss happens, she looks at the resident's meal intake record and physician's orders to see if supplements or appetite stimulants are ordered. She further stated that she would ask the resident if they had complaints about the food or different meal preferences, and then she would make her recommendations based on that assessment. She said she could recommend appetite stimulants, supplements, fortified foods, or the downgrade of a diet if it is noted that a resident is having trouble swallowing. Staff G further reported that she encourages residents to have their families bring in food to ensure they receive meals they prefer whenever possible. When asked how she knows what the resident's weights are, she stated she provides the CNAs with an Excel spreadsheet of each resident where they document the weights, and then she inputs the weights into the system. When asked if the CNAs specify what scale they use for each resident's weight, she said they sometimes make a notation on the spreadsheet but not always. According to Staff G, some CNAs are better than others at getting the resident's weights and that if she questions a weight based on it being drastically different than the last weight, she asks the CNA to reweigh the resident, and then she documents the new weight. When asked specifically about Resident #23's weight loss, she said she remembers the resident was admitted with edema, so it was not a surprise when there was a weight loss at first. When asked about what was done regarding the continued weight loss, she stated Resident #23 already had physicians' orders for appetite stimulants and Ensure supplements. She also said the documentation showed Resident #23 was consuming 100% of the Ensure and varied meal intake. When asked what other recommendations she made, she stated she hoped that Resident #23 would have a better meal intake with the diet being changed to mechanical soft. A review of Resident #23's Medication Administration Record (MAR) and Treatment Administration Records (TAR) for the months of January 2022 through May 2022 was conducted. These records show how much supplements Resident #23 consumed during these months. When tallying the total percentage of supplements consumed from January to May, it showed that Resident #23 had 100% of 160 supplements, 75% of 99 supplements, 50% of 132 supplements, 25% of 49 supplements, and 0% of 18 supplements. This indicates Resident #23 consumed 68% of her supplements throughout her stay at the facility. It is also documented on the MARs and TARs that Resident #23 did consistently receive her Eldertonic Elixir three times per day until the order was discontinued on 03/29/22 and the Marinol two times per day. However, despite these 2 appetite stimulants, Resident #23 consistently lost weight. An abbreviated review of Resident #23's CNA Charting of Meal Intake was conducted from 03/09/22 to 03/31/22. For these dates, there were 69 meals documented. The calculated meal consumption percentage was 35.8%. Based on observation, interviews, and record review, the facility failed to maintain acceptable parameters of nutritional status. It failed to provide nutritional interventions in a timely manner to prevent significant weight loss for 3 of 7 sampled residents for nutrition (Resident #101, Resident #73 and Resident #23). The findings included: A review of the facility's policy titled Nutrition Assessment and Monitoring reviewed on 04/02/22 showed the following: The Dietitian evaluates the resident when changes are noted that could affect the nutritional status. The Dietitian will document the evaluation and make the appropriate recommendation when necessary. It also showed that The Dietitian would ensure that the resident maintains acceptable parameters of nutritional status, such as body weight or desirable body range, unless the resident clinical condition demonstrates that this is not possible. A review of the facility's policy titled Resident Weights reviewed on 04/02/22 showed that all resident's weights shall be properly documented in the electronic system, and proper interventions shell be put in place and monitored. 1) Resident #101 was admitted to the facility from an acute hospital on [DATE] with diagnoses of Hypertension, Alzheimer's, and heart disease. He was later discharged to the hospital on [DATE] after a fall with a right hip fractured. On 05/02/22, Resident #101 went to the hospital for respiratory distress and was readmitted on [DATE]. A review of the weight log for Resident #101 showed the following weights recorded: On 04/06/22, a weight of 168 pounds; on 04/22/22 he refused; on 04/29/22 he refused; 04/22/22 patient refused came back from the hospital on [DATE]; on 05/10/22 the weight was 157.8 pounds and on 05/17/22 the weight was at 154 pounds. The Initial Dietary Assessment, which was done on 04/06/22, showed that Resident #101 is with a weight of 162. 5 pounds and is on a Regular diet and thin liquids. It further showed that he will be provided with a Diabetic snack, but no other nutritional supplements were recommended. In an interview conducted on 05/25/22 at 8:15 AM, Staff R, Certified Nursing Assistants (CNA), stated that Resident #101 received his breakfast tray at 8:00 AM and that she tried waking him up to eat, but he was sleeping. She further noted that he only wakes up around 9:00 AM to eat his breakfast. She also said that he eats very little and needs help with his meals. The Nutrition Risk Assessment conducted on 05/10/22 showed that Resident #101 weighed 157.8 pounds with multiple areas of unstageable pressure ulcers. Resident #101 intake of meals was between 76 percent and 100 percent, and his current weight is within the desirable weight range for older adults. It further showed that Resident #101 is at risk for malnutrition and recommended (name of protein supplement for wound healing) but no other nutritional supplement for weight gain. A review of the Nutrition Assessment that was completed in the hospital on [DATE] showed that Resident #101 had a weight of 145 pounds with a poor intake of meals of around 25 percent. The hospital's Dietitian recommended (name of Nutritional supplement) 3 times a day to aid with extra calories for weight gain. The Care Plan, which was initiated on 04/22/22, showed that Resident #101 was at risk for weight loss and dehydration and that he could feed himself after tray set up. It further showed goals for not showing a decrease of 5 percent or more in less than or equal to 30 days. In an observation conducted on 05/25/22 at 9:20 AM, Resident #101's weight was taken after Surveyor requested that a new weight be taken. A Hoyer lift was used to take Resident #101's weight which was noted at 149.7 pounds. This showed a significant weight loss of 5.1 percent or 8.1 pounds weight loss in 15 days. In an interview conducted on 05/25/22 at 9:30 AM, Resident #101 stated that today he ate most of his Breakfast meal. An interview conducted on 05/25/22 at 9:30 AM with Staff S, CNA, stated that the weights are taken by her when she is assigned to do them. If she is not in the facility, another staff member will take the weights. On the weekend, she does patient care, and any needed weights are taken by the staff who is assigned to that specific resident. Staff S reported that the weights required for the day are written on a paper provided by the Dietitian, and when she is done taking the weights, the list is given back to the Dietitian. 2) A chart review showed that Resident #73 was admitted to the facility on [DATE] with diagnoses of Hemiplegia, Dysphagia, and Anxiety. In an interview conducted on 05/23/22 at 11:00 AM, with Resident #73's 2 family members, they stated that Resident #73 had not been out of bed in over 9 days. They further reported that Resident #73 lost weight but was unsure how much. According to one family member, Resident #73 has complained of chest pain and wants to go to the hospital. In an observation conducted on 05/23/22 at 12:20 PM, Resident #73 was observed eating the lunch meal in his room. He was observed eating on his own with no help from staff. A bottle of (name of nutritional supplement) was noted at the bedside in this observation. In this observation, Resident #73's family member stated that Resident #73 drinks the (name of supplement) and that he likes them. A review of the weights log showed the following: on 04/05/22, Resident #73 weight was 153.7 pounds. On 04/25/22, his weight was noted at 148.4 pounds, and on 05/11/22, his weight was noted at 142.6 pounds. This showed a 7.2 percent significant weight loss in about 1 month. The Nutrition Initial assessment dated [DATE] showed that Resident #73 did not want any nutritional supplements at this time and that he was at risk for malnutrition. It further showed that Resident #73's meal intake is between 26 percent to 75 percent. The Certified Nursing Assistants' intake of meals showed that from 04/05/22 to 04/29/22, Resident #73 ate the following: 15 meals at 75 percent intake, 3 meals at 0 intake, 14 meals at 50 percent intake, 9 meals at 25 percent intake and 4 meals at 100 percent intake. This showed an average daily intake of 55 percent of meals. The next Nutrition Assessment by the facility's Dietitian was not until 05/11/22 when Resident #73's weight dropped further from 148.4 pounds to 142.6 pounds. In this note, the Dietitian noted a significant weight loss and that Resident #73 meal intake was between 50 percent to 100 percent. She further recommended (name of nutritional supplement) twice a day and a night snack for Resident #73. Review of the Care Plan, which was initiated on 04/05/22, showed that Resident #73 is at risk for weight loss and dehydration related to recent hospitalization and advanced age. Goals noted in place to prevent weight loss of 5 percent or more in less than or equal to 30 days. It further showed to assess weights as per facility protocol.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to identify a resident on Dialysis; failed to obtain a ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to identify a resident on Dialysis; failed to obtain a physician order for Dialysis; and failed to monitor the Bruit (rumbling sound) and Thrill (rumbling sensation) for 1 of 1 residents reviewed for Dialysis (Resident #590). The findings included: A chart review showed that Resident #590 was admitted to the facility on [DATE] with diagnoses of End-stage renal disease, Anemia, and Hemiplegia. A review of the Physicians' Orders on admission did not show that an order for Dialysis was given for Resident #590. On 05/23/22 at 10:00 AM, observation showed that Resident #590 was not in his room. A review of the Entry Minimum Data Set (MDS) dated [DATE], under section O, did not show that Resident #590 was coded for Dialysis. Further review of the 5 day MDS dated [DATE], under section O, did not show that Resident #590 was on Dialysis. The Baseline Care Plan, which was started on 05/13/22, did not show that Resident #590 was on Dialysis, and no problems or care plan goals were initiated for Dialysis. In an interview conducted on 05/24/22 at 12:10 PM, Resident #590 stated that he goes to a Dialysis Center 3 times a week. In an interview conducted on 05/24/22 at 3:36 PM, Staff P Registered Nurse (RN), stated that she is not familiar with Resident #590 and that it was her first day working with the residents. When asked by Surveyor if Resident #590 was receiving Dialysis, she did not know. In an interview conducted on 05/24/22 at 3:45 PM, Staff Q RN, stated that the Bruit and Thrill is checked for residents on Dialysis and that it is documented in the Medication Administration Record (MAR). She then said, no, it is documented in the electronic charting system under Dialysis Charting. Staff Q proceeded to show this Surveyor the specific location in the electronic system. When asked where the Dialysis access site on Resident #590 is, she was not sure. In this interview, she also acknowledged that Resident #590 did not have an order for Dialysis. A review of the Dialysis Charting for Resident #590 did not show that the Bruit or Thrill were checked and documented on dialysis days. A review of the Care Plan that was initiated on 05/18/22 showed that Resident #590 required Dialysis 3 times a week related to End-stage renal disease. It further showed to monitor vascular site daily for signs and symptoms of infection, redness, drainage, or pain. It further showed to monitor for bleeding at access site post dialysis appointments and notify the doctor. Review of the Physicians' Orders showed an order for: Dialysis 3 times a week on Mondays, Wednesdays, and Fridays which was dated 05/24/22 and an order to monitor Dialysis site of left chest dialysis access dated 05/24/22. These orders were placed after Surveyor interventions. In an interview conducted on 05/26/22 at 9:20 AM, with the Director of Nursing, she acknowledged all findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to ensure that it secured seven (7) over-the-counter (OTC) medications for 4 of 31 residents observed, Resident #3, Resident #85, Resident #110, and Resident #96. And, failed to assess the residents for Self-Administration of Medications. The findings included: Review of facility policy and procedure for Bedside Medication Storage dated reviewed April 2022, documented in part, 'Policy: Bedside medication storage is permitted for residents who wish to self-administer medications, upon the written order of the prescriber and once self-administration skills have been assessed and deemed appropriate in the judgment of the facility's interdisciplinary resident assessment team. Procedures: A. A written order for the bedside storage of medication is present in the resident's medical record. B. Bedside storage of medications is indicated on the resident medication administration record (MAR) and in the care plan for the appropriate medications. C. For residents who self-administer medications, the following conditions are met for bedside storage to occur: 1) The manner of storage prevents access by other residents. Lockable drawers or cabinets are required only of unlocked storage is deemed inappropriate. Facility management should have a copy of the key in addition to the resident E. At least once during the shift, the nursing staff checks for usage of the medications by the resident .F. All nurses and aides are required to report to the charge nurse on duty any medications found at the bedside not authorized for bedside storage and to give unauthorized medications to the charge nurse for return to the family or responsible party. Families or responsible parties are reminded of this procedure and related policy when necessary H. Bedside medication storage is routinely monitored .during medication storage review.' 1) During an initial observational room tour conducted on 05/23/22 at 10:49 AM, it was noted that there were 3 OTC medications at Resident #3's bedside: 1) Gold Bond 4% Lidocaine cream with hand-written expiration date of 03/23; 2) Triple Antibiotic---Bacitracin Zinc, Neomycin Sulfate and Polymyxin B Sulfate tube ointment expiration date of 06/23; and 3) Curad Bacitracin Zinc Ointment First Aid Antibiotic expiration date of 06/23. All 3 were visible, unsecured and accessible to other residents, staff members and visitors. Resident #3 was originally admitted to the facility on [DATE] with diagnoses which included Degenerative Disease of the Nervous System, Atrial Fibrillation, Hypertension, Anxiety Disorder and Gastroesophageal Reflux Disease. She had a Brief Interview Mental Status (BIMS) score of 15 (cognitively intact). Photographic evidence obtained of the 3 OTC medications located in Resident #3's bedroom. On 05/23/22 at 1:26 PM, Resident#3's bedroom was still observed with the same 3 OTC medications at the bedside. On 05/24/22 at 10:53 AM, Resident #3's bedroom was still observed with the same 3 OTC medications at the bedside. On 05/24/22 at 2:49 PM, Resident #3's bedroom was still observed with the same 3 OTC medications at the bedside. On 05/25/22 at 10:04 AM, Resident #3's bedroom was still observed with the same 3 OTC medications at the bedside. 2) During a subsequent observational room tour conducted on 05/23/22 at 11:24 AM, it was noted that there was an OTC Benzedrex inhaler on Resident #85's overbed table no expiration date on the container which was visible, unsecured and accessible to other residents, staff members and visitors. Resident #85 was admitted to the facility on [DATE] with diagnoses which included Cellulitis of lower limbs, Parkinson's Disease, Osteoarthritis, Hypertension and Generalized Muscle Weakness. Resident #85 had a Brief Interview Mental Status (BIMS) score of 15 (cognitively intact). Photographic evidence obtained of the OTC medication located on Resident #85's over bed table. On 05/23/22 at 1:34 PM, Resident #85's over bed table was still observed with the OTC Benzedrex inhaler noted on top of it with no expiration date on the container. On 05/24/22 at 11:17 AM, Resident #85's over bed table was still observed with the OTC Benzedrex inhaler noted on top of it with no expiration date on the container. On 05/24/22 at 2:52 PM, Resident #85's over bed table was still observed with the OTC Benzedrex inhaler noted on top of it with no expiration date on the container. On 05/25/22 at 10:18 AM Resident #85's over bed table was still observed with the OTC Benzedrex inhaler noted on top of it with no expiration date on the container. 3) During a continuing observational room tour conducted on 05/23/22 at 11:26 AM, it was noted that there was an OTC bottle of green rubbing Isopropyl alcohol 70% expiration date of 02/23 sitting on Resident #110's bedside dresser drawer, visible, unsecured and accessible to other residents, staff members and visitors. Resident #110 was originally admitted to the facility on [DATE] with diagnoses which included Convulsions, Hypertension and Diabetes Mellitus Type II. Resident #110's Brief Interview Mental Status (BIMS) indicated severe cognitive impairment. Photographic evidence obtained of OTC medication located on Resident #110's bedside dresser drawer. On 05/23/22 at 1:47 PM , Resident #110's bedroom was still observed with the OTC bottle of green rubbing Isopropyl alcohol 70% expiration date of 02/23 sitting on Resident #110's bedside dresser drawer. On 05/24/22 at 11:02 AM, Resident #110's bedroom was still observed with the OTC bottle of green rubbing Isopropyl alcohol 70% expiration date of 02/23 sitting on Resident #110's bedside dresser drawer. On 05/24/22 at 2:52 PM, Resident #110's bedroom was still observed with the OTC bottle of green rubbing Isopropyl alcohol 70% expiration date of 02/23 sitting on Resident #110's bedside dresser drawer. On 05/25/22 at 10:16 AM, Resident #110's bedroom was still observed with the OTC bottle of green rubbing Isopropyl alcohol 70% expiration date of 02/23 sitting on Resident #110's bedside dresser drawer. 4) During a final observational room tour conducted on 05/23/22 11:38 AM, it was noted that there was a full unopened bottle of Magnesium Citrate expiry date 01/24 and an undated used bottle of Hydrogen Peroxide located on the shelf next to Resident #96's bedside bureau shelf visible, unsecured and accessible to other residents, staff members and visitors. Resident #96 was originally admitted to the facility on [DATE] with diagnoses which included Quadriplegia, Arthritis and Major Depressive Disorder. Resident #96 had a Brief Interview Mental Status (BIMS) of 15 (cognitively intact). Photographic evidence obtained of the OTC medications located on Resident #96's bedside bureau shelf. On 05/23/22 at 1:52 PM, Resident #96's room was observed to still have a full unopened bottle of OTC Magnesium Citrate expiry date 01/24 and an undated used bottle of OTC Hydrogen Peroxide located on the bedside bureau shelf next to his bed. On 05/24/22 at 10:27 AM, Resident #96's room was observed to still have a full unopened bottle of OTC Magnesium Citrate expiry date 01/24 and an undated used bottle of OTC Hydrogen Peroxide located on the bedside bureau shelf next to his bed. On 05/24/22 at 2:46 PM, Resident #96's room was observed to still have a full unopened bottle of OTC Magnesium Citrate expiry date 01/24 and an undated used bottle of OTC Hydrogen Peroxide located on the bedside bureau shelf next to his bed. On 05/25/22 at 10:39 AM, Resident #96's room observed to still have a full unopened bottle of OTC Magnesium Citrate expiry date 01/24 and an undated used bottle of OTC Hydrogen Peroxide located on the bedside bureau shelf next to his bed. On 05/25/22 at 10:55 AM, an interview was conducted with Staff C, a Registered Nurse (RN) and Staff D, Registered Nurse/ 4th floor Unit Manager, regarding the total of 7 OTC medications left unattended and unsecured at each of the 4 resident's bedsides and they both acknowledged that the medications should not have been there and should have been properly secured. On 05/25/22 at 3:00 PM, an interview was conducted with the Director of Nursing (DON), regarding the total of 7 OTC medications left unattended and unsecured at each of the 4 resident's bedsides and she further acknowledged that the medications should not have been there and should have been properly secured. Review of the clinical records revealed there were no current physician orders noted for any of the above resident's OTC medications found in the bedrooms, and at the bedsides for Resident #3, Resident #85, Resident #110, nor for Resident #96. Further, none of these 4 residents had been assessed by the facility, as being able to safely and responsibly, self-administer their own medications. None of the unattended/unsecured OTC medications were removed from the resident's bedsides, until after surveyor inquisition/intervention.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Garbage Disposal (Tag F0814)

Could have caused harm · This affected 1 resident

Based on observation and interview, the facility failed to dispose of the garage and refuse correctly. The findings included: In an observation conducted on 05/23/22 at 10:00 AM of the waste dumpster ...

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Based on observation and interview, the facility failed to dispose of the garage and refuse correctly. The findings included: In an observation conducted on 05/23/22 at 10:00 AM of the waste dumpster area, the following were noted: A pile of debris and garbage consisting of used gloves, plastic, and other unidentified matter. The waste was concentrated behind the caged dumpster bin with a foul odor (photographic evidence obtained). An interview conducted on 05/26/22 at 9:20 AM with the facility's Administrator stated that the primary garbage dumpster is picked up twice a week. She further acknowledged the findings.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 15% annual turnover. Excellent stability, 33 points below Florida's 48% average. Staff who stay learn residents' needs.
Concerns
  • • 26 deficiencies on record, including 2 serious (caused harm) violations. Ask about corrective actions taken.
  • • $25,155 in fines. Higher than 94% of Florida facilities, suggesting repeated compliance issues.
  • • Grade C (50/100). Below average facility with significant concerns.
Bottom line: Mixed indicators with Trust Score of 50/100. Visit in person and ask pointed questions.

About This Facility

What is St Johns Nursing Center's CMS Rating?

CMS assigns ST JOHNS NURSING CENTER an overall rating of 3 out of 5 stars, which is considered average nationally. Within Florida, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is St Johns Nursing Center Staffed?

CMS rates ST JOHNS NURSING CENTER's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 15%, compared to the Florida average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at St Johns Nursing Center?

State health inspectors documented 26 deficiencies at ST JOHNS NURSING CENTER during 2022 to 2025. These included: 2 that caused actual resident harm and 24 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates St Johns Nursing Center?

ST JOHNS NURSING CENTER is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 181 certified beds and approximately 169 residents (about 93% occupancy), it is a mid-sized facility located in LAUDERDALE LAKES, Florida.

How Does St Johns Nursing Center Compare to Other Florida Nursing Homes?

Compared to the 100 nursing homes in Florida, ST JOHNS NURSING CENTER's overall rating (3 stars) is below the state average of 3.2, staff turnover (15%) is significantly lower than the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting St Johns Nursing Center?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is St Johns Nursing Center Safe?

Based on CMS inspection data, ST JOHNS NURSING CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in Florida. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at St Johns Nursing Center Stick Around?

Staff at ST JOHNS NURSING CENTER tend to stick around. With a turnover rate of 15%, the facility is 31 percentage points below the Florida average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 12%, meaning experienced RNs are available to handle complex medical needs.

Was St Johns Nursing Center Ever Fined?

ST JOHNS NURSING CENTER has been fined $25,155 across 1 penalty action. This is below the Florida average of $33,330. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is St Johns Nursing Center on Any Federal Watch List?

ST JOHNS NURSING CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.