LAKE PORT SQUARE HEALTH CENTER

701 LAKE PORT BLVD, LEESBURG, FL 34748 (352) 728-3366
For profit - Limited Liability company 80 Beds HEALTHPEAK PROPERTIES, INC. Data: November 2025 3 Immediate Jeopardy citations
Trust Grade
19/100
#369 of 690 in FL
Last Inspection: February 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Lake Port Square Health Center in Leesburg, Florida, has received a Trust Grade of F, indicating significant concerns and a poor overall standing. Ranked #369 out of 690 facilities in Florida means they are in the bottom half, and #11 out of 17 in Lake County suggests there are only a few local options that are better. The facility's trend is worsening, with issues increasing from 1 in 2024 to 7 in 2025, and staffing is a concern with a turnover rate of 59%, higher than the state average. While the center has good RN coverage, more than 75% of facilities in Florida, there have been serious issues reported, including allowing unqualified staff to administer IV medications without proper training, which poses a significant risk to residents. Although there have been no fines, the overall safety and care levels raise red flags that families should consider carefully.

Trust Score
F
19/100
In Florida
#369/690
Bottom 47%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
1 → 7 violations
Staff Stability
⚠ Watch
59% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Florida facilities.
Skilled Nurses
✓ Good
Each resident gets 56 minutes of Registered Nurse (RN) attention daily — more than average for Florida. RNs are trained to catch health problems early.
Violations
⚠ Watch
29 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★☆☆
3.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2024: 1 issues
2025: 7 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

3-Star Overall Rating

Near Florida average (3.2)

Meets federal standards, typical of most facilities

Staff Turnover: 59%

13pts above Florida avg (46%)

Frequent staff changes - ask about care continuity

Chain: HEALTHPEAK PROPERTIES, INC.

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is elevated (59%)

11 points above Florida average of 48%

The Ugly 29 deficiencies on record

3 life-threatening
Feb 2025 7 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure Minimum Data Set (MDS) assessments were accurate for 1(Resid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure Minimum Data Set (MDS) assessments were accurate for 1(Resident #20) of 3 residents reviewed for nutrition. Findings include: During an observation on 2/12/2025 at 5:48 AM, Staff I, Licensed Practical Nurse (LPN), entered Resident #20's room and administered medications to Resident #20 via gastric tube. Review of Resident #20's quarterly MDS dated [DATE] showed the resident did not have a feeding tube while a resident in the facility under Section K- Swallowing/Nutritional Status. Review of Resident #20's physician order dated 12/6/2024 showed it read, G-tube [gastric tube] Enteral feedings- Monitor for adverse reactions check residuals with Bolus feedings every shift for Dysphagia. Review of Resident #20's physician order dated 12/6/2024 showed it read, Jevity 1.2 55 ml/hr x 20 hours= 1100 ML [55 milliliters per hour times 20 hours equals 1100 milliliters] total up at 4 pm (afternoon) & down at 12P [PM] or until volume is delivered in the afternoon for daily nutrition. During an interview on 2/12/2025 at 9:44 AM, the MDS Coordinator stated, [Resident #20's name] section K was coded in error. She does have a feeding tube. Review of the facility policy and procedure titled Resident Assessments with the last review date of 12/2/2024 showed it read, Policy Interpretation and Implementation . 6. The resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to develop a comprehensive care plan for 1 (Resident #26...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to develop a comprehensive care plan for 1 (Resident #26) of 5 residents reviewed for medication administration, and 2 (Resident #265 and Resident #266) of 4 residents reviewed for respiratory services. Findings include: 1) Review of Resident #26's admission record showed the resident was admitted on [DATE] with diagnoses to include atherosclerotic heart disease, cardiac pacemaker, prosthetic heart valve and atrial fibrillation (abnormal heartbeat). Review of Resident #26's physician order dated 1/18/2025 showed it read, Eliquis Oral Tablet 5 mg [milligrams] (Apixaban), Give 1 tablet by mouth two times a day for afib [atrial fibrillation]. Review of Resident #26's Medication Administration Record (MAR) for January and February 2025 showed the resident received Eliquis oral tablet 5 mg (Apixaban) as ordered. Review of Residents #26's care plan did not show a focus area or interventions for anticoagulant medication or a-fib. During an interview on 2/11/2025 at 9:26 AM, the Director of Nursing (DON) stated, [Resident #26's name] was not care-planned for monitoring of anticoagulant complications and the care plans are initiated by MDS [Minimum Data Set] Coordinator on admission. During an interview on 2/12/2025 at 9:21 AM, the MDS Coordinator stated, I do not see a care plan initiated for monitoring for complications of anticoagulants and there should be a care plan completed initially and with the comprehensive care plan. 2) During an observation on 2/10/2025 at 9:10 AM, Resident #265 was sitting on the left side of the bed dressed in gown. CPAP [Continuous Positive Airway Pressure] nose piece was attached to tubing and was resting on top of the bedside table. During an interview on 2/10/2025 at 9:10 AM, Resident #265 stated, I use the CPAP to breath better at night. Review of Resident #265's admission record showed the resident was most recently admitted on [DATE] with diagnoses to include unilateral primary osteoarthritis of left hip, morbid (severe) obesity due to excess calories, sleep apnea, weakness, pain in left knee, type 2 diabetes mellitus without complications, atherosclerotic heart disease of native coronary, personal history of transient ischemic attack (TIA) and cerebral infarction. During an interview on 2/12/2025 at 10:30 AM, the DON stated, I do not see a care plan for respiratory services. The care plan is to be developed within 72 hours from admission and then MDS reviews the care plan. Review of Resident #265's comprehensive care plan on 2/12/2025 at 9:33 AM showed no focus for respiratory services. 3) During an observation on 2/10/2025 at 9:25 AM, there was an inhalation mask inside the drawer of Resident #266's bedside table. During an interview on 2/10/2025 at 9:25 AM, Resident #266 stated, I am here because I had a stroke. I do receive breathing treatments. Review of Resident #266's admission record showed the resident was most recently admitted on [DATE] with diagnoses to include sepsis, pneumonitis (swelling and irritation of lung tissue) due to inhalation of food and vomit, acute respiratory failure, obstructive sleep apnea, and emphysema (damage to air sacs in the lungs). Review of Resident #266's physician order dated 2/6/2025 showed it read, Ipratropium-Albuterol Inhalation Solution 0.5-2.5 (3) MG/3ML [milligrams per 3 milliliters] (Ipratropium-Albuterol) 3 ml [milliliters] inhale orally every 4 hours for shortness of breath. Review of Resident #266's physician order dated 2/7/2025 showed it read, Oxygen 2 lpm [liters per minute] via nasal cannula PRN [as needed], may titrate to maintain SPO2 [oxygen saturation] greater than 90% as needed for Shortness of Breath. Review of Resident #266's comprehensive care plan on 2/12/2025 at 10:00 AM showed no focus for respiratory services. During an interview on 2/12/2025 at 10:30 AM, the DON stated, [Resident #266's name] should have care plan for respiratory services. I do not see a care plan for respiratory services. The care plan is to be developed within 72 hours from admission and then MDS reviews the care plan. Review of the facility policy and procedure titled Care planning- Interdisciplinary Team with the last review date of 12/2/2024 showed it read, Policy Statement. The interdisciplinary team is responsible for the development of resident care plans. Policy Interpretation and Implementation . 2. Comprehensive, person-centered care plans are based on resident assessments and developed by an interdisciplinary team (IDT). Review of the facility policy and procedure titled Care Plans, Comprehensive Person-Centered with the last review date of 12/2/2024 showed it read, Policy Statement: A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. Policy Interpretation and Implementation . 2. The comprehensive, person-centered care plan is developed within seven (7) days of the completion of the required MDS assessment (Admission, Annual or Significant Change in Status), and no more than 21 days after admission . 7. The comprehensive, person-centered care plan . e. reflects currently recognized standards of practice for problem areas and conditions. Review of the facility policy and procedure titled Resident Assessment Instruments (RAI) with the last review date of 12/2/2024 showed it read, Policy: It is the policy of the facility to adhere to the following procedures related to the proper documentation and utilization of a resident's MDS to ensure a comprehensive and accurate assessment of residents will be completed in the format and in accordance with time frames stipulated by Department of Health and Human Services Center for Medicare and Medicaid Services. This assessment system will provide a comprehensive, accurate, standardized, reproducible assessment of each resident's functional capacities and assist staff to identify health problems for care plan development.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received respiratory care consistent...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received respiratory care consistent with professional standards of practice for 1 (Resident #265) of 4 residents reviewed for respiratory services. Findings include: During an observation on 2/10/2025 at 9:10 AM, Resident #265 was sitting on left side of the bed dressed in gown. CPAP [Continuous Positive Airway Pressure] nose piece was attached to tubing and was resting on top of the bedside table. During an interview on 2/10/2025 at 9:10 AM, Resident #265 stated, I use the CPAP to breath better at night. During an observation on 2/10/2025 at 9:30 AM, Resident #265 was walking with walker in her room. CPAP nose piece was attached to tubing and was resting on top of the bedside table. During an observation on 2/12/2025 at 8:25 AM, Resident #265's CPAP nose piece was attached to tubing and was resting on top of the bedside table. Review of Resident #265's admission record showed the resident was admitted on [DATE] with diagnoses to include unilateral primary osteoarthritis of left hip, morbid (severe) obesity due to excess calories, sleep apnea, weakness, pain in left knee, type 2 diabetes mellitus without complications, atherosclerotic heart disease of native coronary, personal history of transient ischemic attack (TIA) and cerebral infarction. Review of Resident #265's physician orders on 2/12/2025 at 9:32 AM showed no order for CPAP. During an interview on 2/12/2025 at 10:30 AM, the Director of Nursing (DON) stated, [Resident #265's name] should have an order in place for her to receive CPAP at the facility. Review of the facility policy and procedure titled CPAP/BiPAP [Bilevel Positive Airway Pressure] Support with the last review date of 12/2/2024 showed it read, Purpose: 1. To provide the spontaneously breathing resident with continuous positive airway pressure with or without supplemental oxygen. 2. To improve arterial oxygenation (PaO2) in residents with respiratory insufficiency, obstructive sleep apnea, or restrictive/obstructive lung disease . Preparation . 3. Review the physician's order to determine the oxygen concentration and flow, and the PEEP [Positive End Expiratory Pressure] pressure (CPAP, IPAP [Inspiratory Positive Airway Pressure], and EPAP [Expiratory Positive Airway Pressure] for the machine.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

2) During an observation on 2/10/2025 at 9:18 AM, Resident #43 was sitting in his room in a chair. There was one bottle of Latanoprost 0.005% eye drops on top of the bedside table (Photographic eviden...

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2) During an observation on 2/10/2025 at 9:18 AM, Resident #43 was sitting in his room in a chair. There was one bottle of Latanoprost 0.005% eye drops on top of the bedside table (Photographic evidence obtained). During an interview on 2/10/2025 at 9:18 AM, Resident #43 stated, Someone brought it [eye drops] one night and left it behind. I think it needs to be thrown out. During an interview on 2/13/2025 at 9:10 AM, the Director of Nursing stated, [Resident #43's name] is not able to self-administer medications and medication should not be left unattended in the residents room. Review of the facility policy and procedures titled Medication Labeling and Storage with the last review date of 12/2/2024 showed it read, Policy Statement: The facility stores all medications and biologicals in locked compartments under proper temperature, humidity and light controls. Only authorized personnel have access to keys. Policy Interpretation and Implementation . 4. Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts and boxes) containing medications and biologicals are locked when not in use, and trays or carts used to transport such items are not left unattended if open or otherwise potentially available to others. Based on observation, interview, and record review, the facility failed to ensure the drugs and biologicals used in the facility were properly stored. Findings include: 1) During an observation on 2/10/2025 at 9:30 AM, there was one tube of menthol pain relieving gel lying on the bedside table in Resident #24's room (Photographic evidence obtained). During an interview on 2/10/2025 at 9:30 AM, Resident #24 stated, I use the gel for my shoulder. It really helps. I just rub it on whenever I hurt. Maybe a couple of times a week. During an observation on 2/11/2025 at 9:16 AM, there was one tube of menthol pain relieving gel lying in opened container on the bedside table in Resident #24's room. 2) During an observation on 2/10/2025 at 10:22 AM, there was one bottle of Antifungal powder with Miconazole Nitrate 2% on the bedside table in Resident #59's room. During an interview on 2/10/2025 at 10:23 AM, Resident #59 stated, I use the powder under my breast. During an interview on 2/11/2025 at 1:55 PM, Staff D, Licensed Practical Nurse (LPN), stated, Medication cannot be at the bedside unless a physician has written an order for self-administration and then the medication has to be locked in the bedside table. During an interview on 2/11/2025 at 2:05 PM, the Director of Nursing (DON) stated, All medications must be secured. Medications cannot be at the bedside unsecured. If the resident self-administers their medication, the medication has to be secured in the bedside table in their room and the physician has to place orders for self-administration.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure food was safely and properly stored, labeled, or discarded in the areas of the kitchen walk-in cooler, and failed to e...

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Based on observation, interview, and record review, the facility failed to ensure food was safely and properly stored, labeled, or discarded in the areas of the kitchen walk-in cooler, and failed to ensure all areas were cleaned and free of debris. Findings include: A walk-through tour of the kitchen was conducted on 2/10/2025 at 9:12 AM with the Certified Dietary Manager (CDM)/Assistant Dining Manager. An observation was made of several containers of open food condiments [salad dressing, mustard, and sauces] in the reach-in cooler without an open date. An observation was made of numerous trash paper items and debris on the freezer floor and open box flaps exposing food items. An observation was made of a male staff member [Staff F, Dietary Aide] with no hair covering or beard guard. During an interview on 2/10/2025 at 9:28 AM, Staff F, Dietary Aide, confirmed he had not put on a hair net or beard guard when starting his job assignment. During an interview on 2/10/2025 at 9:19 AM, the CDM stated he was unaware of condiment containers in the reach-in cooler needing an open date. The CDM agreed that the freezer floor should be cleaned according to the cleaning schedule and lids should be closed. The CDM confirmed that all staff should be using hair restraints in the kitchen. During an observation on 2/11/2025 at 6:15 AM with the Food Service Director (FSD) for the campus, an observation was made of breakfast food items already placed on the tray line at 6:25 AM. An observation was made of a large buildup of food bits and dried debris on the floor mixer. An observation was made of the two convection ovens with excessive buildup of dirt and debris on the walls, door, and bottom of the ovens. An observation was made of the food/grease trap drawer on the regular stove (range) to have excessive food particles and black burnt on debris. During an interview on 2/11/2025 at 6:30 AM, the FSD confirmed that the cook at 6:15 AM had placed the food on the tray line early and should not be there until 20 minutes prior to tray service at 7:00 AM according to the facility policy. The FSD confirmed that the covered mixer was supposed to be clean before a cover was placed and was not. During an interview on 2/11/2025 at 6:42 AM, the CDM stated it was his expectation that all policies and training were followed whether he was personally in the department or not. The CDM stated that all dietary staff were required to wear hair coverings while working in the department. Review of the facility policy and procedures titled Equipment and Utensil Cleanliness with the last review date of 12/2/2024 read, 4. Deep fat fryers, ovens, slicers, ranges, mixers, and similar equipment cleaned daily. Review of the facility policy and procedure titled Food Storage Areas with the last review date of 12/12/2024 read, 2. Floors should be free of .other debris. 7. Refrigerator and freezer should be cleaned regularly and free from food debris or spillage. Review of the facility policy and procedure titled Oven Cleaning with the last review date of 12/2/2024 read, Standard: The Food & Beverage Department will have a cleaning schedule for all equipment and work areas, to be completed in a timely manner as directed by the Food & Beverage Director. Purpose: Proper cleaning and maintaining ovens in order to comply with sanitation and safety standards and preserve condition. Review of the facility policy and procedure titled Employees-Personal Cleanliness with the last review date of 12/2/2024 read, The Food & Beverage Department will have a comprehensive Sanitation program to prevent the spread of infection and foodborne illness throughout all areas of the operation. 3. All staff will wear hair restraints at all times. Review of the facility policy and procedure titled Perishable Storage with the last review date of 12/2/2024 read, 5. Items such as ketchup, mustard, salad dressings, bottled sauces, etc. are dated when opened and will have a used-by date of two months if kept in the original container.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to accurately document notifications of medication parameters for 3 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to accurately document notifications of medication parameters for 3 (Resident #26, #27, and #163) of 6 residents reviewed for medication administration. Findings include: 1) Review of Resident #27's physician order dated 1/30/2025 read, Amlodipine Besylate Oral Tablet 2.5 MG (milligram) (Amlodipine Besylate) Give 1 tablet by mouth at bedtime for htn (hypertension). Review of Resident #27's physician order dated 1/30/2025 read, Metoprolol Succinate ER (extended release) Oral Tablet Extended Release 24 Hour 25 MG (Metoprolol Succinate) Give 1 tablet by mouth at bedtime for htn. Review of Resident #27's physician order 1/31/2025 read, Metoprolol Tartrate Tablet Give 12.5 mg by mouth one time a day for HTN Review of Resident #27's Medication Administrator Record (MAR) for the month of February 2025 documented Amlodipine Besylate 2.5mg was coded a 4 [vital sign outside of parameter] on 2/4 at 2100 [9:00 PM] no blood pressure or pulse documented and on 2/10/2025 no blood pressure or pulse documented. Review of Resident #27's MAR for the month of February 2025 documented Metoprolol Succinate ER 25mg was coded a 4 [vital sign outside of parameter] on 2/4/2025 at 2100 [9:00 PM] no blood pressure or pulse documented. and on 2/10/2025 no blood pressure or pulse documented. Review of Resident #27's MAR for the month of February 2025 documented Metoprolol Tartrate 12.5mg was coded a 4 [vital sign outside of parameter] on 2/9/2025 at 0900 [9:00 AM] for blood pressure 102/60 and pulse 82 and on 2/10/2025 no blood pressure or pulse documented. During an interview on 2/11/2025 at 1:14 PM, Staff H, Licensed Practical Nurse (LPN), stated, Normally I hold systolic blood pressure that is under 110. I will not give the medication and I will let the provider know. I recheck and if the blood pressure is still low I don't give them blood pressure medication. There are times with low readings they take blood pressure medications and they also have fluid pills ordered and those too can lower blood pressure. I have contacted the provider before holding the medication. I know I'm suppose to always document but I don't always document the contact to the provider in the patient record. During an interview on 2/11/2025 at 1:17 PM, Staff D, LPN, stated, Normally we have parameters for medications especially hypertension medications. I hold medication if the systolic blood pressure is 110 or the heart rate is 60. I will notify the doctor and let them know she [Resident #27's name] is running low and documented. We do a progress note the system will generate the box where you able to document the blood pressure and the notification. During an interview on 2/11/2025 at 1:37 PM, the Director of Nursing (DON) stated, The nurses are able to use their nursing judgment when they are administering a blood pressure medication. They should recheck the blood pressure and if it is still too low the physician should be notified. They should document the communication in a progress or skill note. During an interview on 2/11/2025 at 2:18 PM, Medical Doctor #1 stated, The nursing staff call me or text me when they are going to hold the blood pressure medication for [Resident #27's name]. I could add parameters but this way I am able to be aware of the residents vitals. I am able to determine if the patient is having constant low blood pressure and determine if I should make changes to the medication or discontinue the medication instead of waiting to do a medication review for the resident. 2) Review of Resident #163's physician order dated 2/10/2025 read, Insulin Glargine Subcutaneous Solution 100 unit/ml (Insulin Glargine) inject 15 units subcutaneously at bedtime for DM [Diabetes Mellitus]. Review of Resident #163's physician order dated 2/10/2024 read, Novolog Flexpen subcutaneous Solution Pen-injector 100 unit/ml (Insulin Aspart) inject 5 unit subcutaneously before meals and at bedtime for DM. Review of Resident #163's MAR for the month of February 2025 for Insulin Glargine documented on 2/10/2025 at 2100 (9:00 PM) a 4 [vital sign outside of parameter]. Review of Resident #163's MAR for the month of February 2025 for Novolog Flexpen documented on 2/10/2024 at 0630[6:30AM] coded 5 [Hold/see nurse notes], at 1130 [11:30 AM] coded 5, oat 1630 (4:30 PM) coded 4, and at 2100 (9:00 PM) coded 4. Review of Resident #163's progress notes did not document physician notification of holding medication. Review of Resident #163's admission record resident was first admitted on [DATE] with diagnosis including but not limited to type 2 diabetes mellitus with unspecified complications, morbid obesity and hyperlipidemia. During an interview on 2/11/2025 at 1:14 PM, Staff H, LPN, stated, I should have put a note in the system but I did not. I check blood sugar levels and don't want them to bottom out in the middle of the night so will I notify the provider that I am holding the insulin and see if he agrees. First time having him [Resident #163] was last night we were busy with admission and didn't get to document it. I know some providers say to give the long term acting they don't want them to get out of scale too much if we were to hold it. I spoke to the provider and they said it was ok to hold. During an interview on 2/11/2025 at 1:20 PM, Staff D, LPN, stated, I spoke to him [Resident #163] and he told me he had never been a diabetic. I contacted Medical Doctor #2 to notify him but I did not document it. During an interview on 2/11/2024 at 1:44 PM, the DON stated, If a nurse does not feel comfortable administering a medication she can contact the provider and get clarification. The staff should document the interaction in the system and code the correct information in the MAR if the resident refused. Review of the facility policy and procedure titled Charting and Documentation with the last review date of 12/2/2024 read, Policy Statement: All services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physicals, functional or psychosocial condition, shall be documented in the resident's medical record. The medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care. Policy Interpretation and Implementation: .3. Documentation in the medical record will be objective (not opinionated or speculative) complete, and accurate. 3) Record review of Resident # 26's clinical record documented admission to the facility 1/17/2025 with diagnosis to include type 2 diabetes mellitus. Review of Resident #26's physician order read, Basaglar Kwik-Pen Subcutaneous Solution Pen-injector 100 UNIT/ML (Insulin Glargine). Inject 14 unit subcutaneously at bedtime for Diabetes Mellitus (DM). Review of Resident #26's MAR documented code (5) for insulin for 2/10/2025 at 2100. Chart code (5) = hold/see nurses note. Review of Resident #26's nurses note dated 2/10/2025 22:31 (10:31 PM) read, Basaglar KwikPen Subcutaneous Solution Pen-injector 100 UNIT/ML Inject 14 unit subcutaneously at bedtime for DM sugar too low. During an interview on 2/11/2025 at 10:37 AM, Staff A, LPN, stated, [Resident #26's name] refused her insulin last night. I did not call the doctor and should have. In error I coded a 5 which means medication are held and not given, but I should have coded a 4 which means the resident refused. The resident and her daughter refused. I will make sure that I document correctly in the future. This is a documentation error and I will correct it and make sure I chart appropriately in the future. During an interview on 2/11/2025 at 10:41 AM, the DON stated, It is my expectation if the nurse holds the insulin it is documented why the insulin is not given and the physician is to be notified. This is a documentation error and the insulin should have been documented as refused not held because of parameters. There are no parameters to hold long lasting insulin. If the nurse uses her nurses judgement to hold, she would need to call the physician. Review of the facility policy and procedure titled Documentation of Medication Administration with the last review date of 12/2/2024 read, Policy Statement: A medication administration record is used to document all medications administered .3. f. reason(s) why a mediation was withheld, not administered, or refused (as applicable).
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

5) Review of Resident#15's clinical record documented admission 1/16/2025 with diagnosis that included sepsis unspecified organism, campylobacter enteritis. Review of Resident #15's physician order da...

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5) Review of Resident#15's clinical record documented admission 1/16/2025 with diagnosis that included sepsis unspecified organism, campylobacter enteritis. Review of Resident #15's physician order dated 2/7/2025 read, Contact isolation for C. diff [Clostridium difficile]. During an observation on 2/12/2025 at 1:24 PM, contact isolation signage noted on side of Resident #15 door. Signage read, Contact Precautions everyone must: clean their hands, including before entering and when leaving the room. Put on gloves before room entry. Discard gloves before room exit. Put on gown before room entry. Discard gown before room exit. (Photographic evidence obtained). During an observation on 2/12/2025 at 1:24 PM, observation of door to Resident # 15's room open and Staff E, CNA, observed assisting Resident #15 from bedside chair back to the bed. Staff E adjusted Resident #15's bed-covers, bedside table and water. Staff E did not have a gown or gloves on while assisting Resident #15. During an interview on 2/12/2025 at 1:24 PM, Staff E, CNA, stated, I just ran down to this wing because the call light was going off and I was helping. I did not pay attention to the signage. I should have put on a gown and gloves prior to assisting [Resident #15's name] because she is on contact isolation. During an interview on 2/12/2025 at 3:45 PM, the DON stated, I expect any staff member to don a gown and gloves prior to entering any room that is on contact precautions. Review of the facility policy and procedure titled Isolation-Categories of Transmission-Based Precautions with the last review date of 12/2/2024 read, Policy Statement. Transmission-based precautions are initiated when a resident develops signs and symptoms of a transmissible infection; arrives for admission with symptoms of an infection; or has a laboratory confirmed infection; and is at risk of transmitting the infection to other residents . 1. Contact precautions are implemented for residents known or suspected to be infected with microorganisms that can be transmitted by direct contact with the resident or indirect contact with environmental surfaces or resident care items in the resident's environment. 8. Staff and visitors wear a disposable gown upon entering the room and remove before leaving the room and avoid touching potentially contaminated surfaces with clothing after gown is removed. Based on observations, interviews, and record reviews, the facility failed to maintain an infection control program designed to help prevent the spread and transmission of communicable diseases and follow infection control standards of practice for hand hygiene during 1 of 5 medication administration observations, 2 (Resident #265 and #266) of 10 residents reviewed for respiratory care equipment, 2 (Resident #20 and #167) of 4 residents reviewed for enhanced barrier precautions and 1(Resident #15) of 1 resident reviewed for transmission based precautions. Findings include: 1) During an observation on 2/10/2025 at 10:14 AM Resident #167's room had an enhanced barrier sign posted on the right side of the door entrance and personal protective equipment was observed upon entering the room. Staff G Certified Nursing Assistant (CNA) entered Resident #167's room with a towel and gown in her hand. Staff G donned a pair of gloves and began to assist Resident #167 to undress without donning personal protective equipment of a gown. Review of Resident #167's physician order dated 2/9/2025 read, Utilize Contact Precautions (esbl in Urine) [Extended-Spectrum Beta-Lactamase] every shift. During an interview on 2/12/2025 at 1:40 PM, Staff G, Certified Nursing Assistant (CNA), stated, I was not wearing a gown. I was helping her [Resident #167] remove her gown because she had vomited orange juice on her gown. I only need to wear a gown if the resident has an illness, and it is contagious. During an interview on 2/12/2025 at 3:00 PM, the Director of Nursing (DON) stated, Nurses will wear gloves and a gown when providing high contact care for residents on enhanced barrier precautions such a gastric tube medication administration or assisting a resident to change clothing. During an interview on 2/13/2025 at 8:37 AM, the DON stated, [Resident #167's name] is on contact precautions not enhance barrier precautions. Staff should don and doff the personal protective equipment before entering the room and when exiting the room. 2) During an observation on 2/12/2025 at 5:48 AM with Staff I, Licensed Practical Nurse (LPN), Staff I entered Resident #20's room. There was a sign on the door reading enhanced barrier precautions and personal protective equipment. Staff I washed her hand and placed medication on top of the bedside table. Staff I donned gloves but did not don a gown. Staff I placed feeding on hold and check Resident #20 for placement and residual. Staff I administered the medications via gastric tube. During an interview on 2/12/2025 at 5:48 AM, Staff I, LPN, stated, I should have worn a gown, I forgot. When administering medication via the gastric tube you should follow enhanced barrier precautions. Review of Resident #20's physician order dated 12/6/2024 read, EBP-Enhanced Barrier Precautions due to Specify G-tube every shift for Infection Prevention. Review of the facility policy and procedure titled Enhanced Barrier Precautions with the last review date of 12/2/2024 read, Policy statement: Enhanced barrier precautions (EBPs)are utilized to prevent the spread of multi-drug resistant organisms (MDROs) to residents. Policy Interpretation and Implementation: 1. Enhanced barrier precautions (EBPs) are used an infection prevention and control intervention to reduce the spread of multi-drug resistant organisms (MDROs) to residents. 2. EBPs employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply. a. Gloves and gown are applied prior to performing the high contact resident activity (as opposed to before entering the room). 3. Examples of high-contact resident care activities requiring the use of gown and gloves for EBPs include: a. dressing .g. device care or use (central line, urinary catheter, feeding tube, tracheostomy/ventilator, etc ). 3) During an observation on 2/10/2025 at 9:10 AM, Resident #265 was sitting on left side of the bed dressed in gown. CPAP [Continuous Positive Airway Pressure] nose piece was attached to tubing and was resting on top of the bedside table. During an interview on 2/10/2025 at 9:10 AM, Resident #265 stated, I use the CPAP to breath better at night. During an observation on 2/11/2025 at 9:30 AM, Resident #265 was walking in her room. Resident #265's CPAP nose piece was attached to tubing and was resting on top of bedside table. The CPAP was not in a bag. During an observation on 2/12/2025 at 8:25 AM, Resident #265 was sitting on side of bed. Resident #265's CPAP nose piece was attached to tubing and was resting on top of bedside table, it was not bagged. During an interview on 2/12/2025 at 8:28 AM, Staff B, Licensed Practical Nurse (LPN), stated, I am not sure, but I believe the CPAP nose piece should be placed in bag that is dated like another patient who is receiving inhalation treatment. I had her as a patient yesterday and should have noticed that. During an interview on 2/12/2025 at 10:30 AM, the DON stated, [Resident #265's name] CPAP nose piece should be placed in a labeled bag to store equipment between use. Review of the facility policy and procedure titled Prevention of Infection with the last review date of 12/2/2024 read, Purpose: The purpose of this procedure is to guide prevention of infection associated with respiratory therapy tasks and equipment, including ventilators, among residents and staff 7. Store the circuit in plastic in plastic bag, marked with date and resident's name, between uses. 4) During an observation on 2/10/2025 at 9:25 AM, Resident #266's bedside table's top drawer was open with an unbagged inhalation mask lying inside the open drawer. During an interview on 2/10/2025 at 9:25 AM, Resident #266 stated, I am here because I had a stroke. I came in over the weekend. I do receive breathing treatments. During an observation on 2/11/2025 at 8:57 AM, Resident #266's inhalation mask was attached to the inhalation machine and not placed in a bag. During an interview on 2/12/2025 at 8:59 AM, Staff C, LPN, Unit Manager, stated, The inhalation mask for [Resident #266's name] should have been placed in bag after the treatment was completed and it should not have been left attached to the machine. Review of Resident #266's admission record documented an admission date of 2/6/2025 with diagnoses including sepsis (body's extreme response to infection), pneumonitis (swelling and irritation of lung tissue) due to inhalation of food and vomit, acute respiratory failure, hemiplegia (total or partial paralysis of one side of the body from injury or disease) and hemiparesis (muscle weakness) following unspecified cerebrovascular disease (stroke) affecting left dominant side, obstructive sleep apnea (collapse of upper airway during sleep blocking airflow), and emphysema (damage to air sacs in the lungs). Review of Resident #266's physician order dated 2/6/2025 read, Ipratropium-Albuterol Inhalation Solution 0.5-2.5 (3) MG/3ML [milligrams per 3 milliliters] (Ipratropium-Albuterol) 3 ml inhale orally every 4 hours for Shortness of breath.
Apr 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure central venous catheter dressing was changed in accordance with professional standards of practice for 2 of 2 resident...

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Based on observation, interview, and record review, the facility failed to ensure central venous catheter dressing was changed in accordance with professional standards of practice for 2 of 2 residents with central venous catheters, Residents #3 and #4. Findings include: 1. Review of Resident #3's admission record showed the resident was admitted to the facility with the diagnoses including unspecified fracture of left forearm, acute respiratory failure with hypoxia, chronic obstructive pulmonary disease, arthritis due to other bacteria left elbow, atrial fibrillation, and pneumonia. During an observation on 4/11/2024 at 9:10 AM, Resident #3 was in bed with a right upper extremity peripherally inserted central catheter (PICC) line with a net stocking over the insertion site. The resident rolled down the netting. There was a gauze under a transparent dressing that was covering the insertion site. The transparent dressing was dated 4/1/2024. The dressing was curling up at the edges and the insertion site remained covered. During an interview on 4/11/2024 at 9:12 AM, Resident #3 stated, I'm in here for antibiotics because I have an infection after I broke my arm. It is an MRSA [Methicillin Resistant Staphylococcus Aureus] infection, so I needed a PICC line and antibiotics for a long time, another 6 weeks. They changed this about 10 days ago I guess. Review of Resident #3's physician order dated 3/26/2024 read, Change PICC line dressing q [every] week every day shift every Sat [Saturday] for PICC line. Review of Resident #3's Physician Orders dated 3/26/2024 reads, Monitor PICC line Q shift, inform MD ( Medical Doctor) of any abnormal findings every shift for PICC line. Review of Resident #3's Treatment Administration Record (TAR) for April 2024 showed dressing change on 4/6/2024 by Staff A, Registered Nurse (RN). Review of Resident #3's TAR for April 2024 showed that Staff B, Licensed Practical Nurse (LPN), monitored the PICC line on 4/11/2024 at 9:00 AM. 2. Review of Resident #4's admission record showed the resident was admitted to the facility with the diagnoses including discitis (an infection of the discs between the bones of the spine) in lumbosacral area, low back pain, type 2 diabetes mellitus with diabetic neuropathy unspecified, essential primary hypertension, and chronic obstructive pulmonary disease. During an observation on 4/11/2024 at 11:15 AM, Resident #4 was resting in bed with a left upper arm single lumen PICC line with transparent dressing over a gauze dressing. The transparent dressing was dated 4/6/2024. During an interview on 4/11/2024 at 11:15 AM, Resident #4 stated, Oh, they changed that a few days ago now, maybe a week. I am getting antibiotics every day. I am going to be on antibiotics for about another month. Review of Resident #4's physician order dated 4/5/2024 read, Change PICC dressing and measure external catheter length and document every seven days and PRN [as needed]. Note any complications. Every day shift every Saturday for IV [Intravenous] abt [antibiotic] tx [treatment]. Change PICC dressing and measure external catheter length and document every seven days and PRN. Note any complications. If any discrepancy in length from any previous measure, stop using line and notify provider immediately. Obtain f/u [follow up] instructions. During an interview on 4/11/2024 at 12:07 PM, Staff A, RN, stated, I did observe the PICC lines for [Resident #3 and #4's names] and didn't realize that they had gauze under them. I should have changed it when I saw that. We should only have gauze in the initial dressings. After that, it should be a transparent dressing. We should assess the sites every shift and when we give an IV meds [medications]. During an interview on 4/11/2024 at 12:37, Staff B, LPN, stated, I did administer both patients [Resident #3 and #4's] normal saline flush this morning and I should observe the dressing and the site when I do that. I didn't notice they had the gauze under the transparent dressing. I just didn't realize it. We should assess the insertion site when we administer the medication. I should have looked at the date of the dressing and the insertion site when I gave the normal saline. It is outdated. The dressing was dated 4/1/2024 for [Resident #3's name]. [Resident #4's name] dressing is in date it was done on 4/6, but it does have gauze under it, so it should have been changed on 4/8. During an interview on 4/11/2024 at 1:30 PM, the Director of Nursing stated, I can't say why the staff put gauze under the dressings for the PICC lines. The dressings should have been changed after 2 days because of the gauze under them. It is our policy to do that. Review of the facility policy and procedure titled Central Venous Catheter Dressing Changes read, Policy: Central venous catheter dressings will be changed at specific intervals, or when needed, to prevent catheter-related infections that are associated with contaminated, loosened, soiled, or wet dressings. General Guidelines . 2. Change transparent semi-permeable membrane (TSM) dressings at least every 5-7 days and PRN (when wet, soiled, or not intact). 3. If gauze is used, it must be changed every 2 days.
Oct 2023 11 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of Resident #6's physician order dated 8/21/2023 reads, Pureed diet. Refer to diet type for texture texture [Sic.], Re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of Resident #6's physician order dated 8/21/2023 reads, Pureed diet. Refer to diet type for texture texture [Sic.], Regular /Thin liquids consistency, Staff to position patient upright in bed during meals; standard aspiration precautions. Order Status: Active. Review of Resident's #6's quarterly MDS dated [DATE] revealed no nutritional approaches identified for the resident under Section K-Swallowing/Nutritional Status. The box for mechanically altered diet was unchecked. During an interview on 10/24/2023 at 10:34 AM, the MDS Coordinator stated, Yes, I see [Resident #6] has orders for a pureed diet. The MDS needs to be corrected. 4. Review of Resident #21's physician order dated 9/8/2023 reads, CCHO [Controlled Carbohydrate] diet. Refer to diet type for texture texture [Sic.], Regular /Thin liquids consistency. Order Status: Active. Review of Resident's #21's Admission/Medicare 5-day MDS dated [DATE] revealed no nutritional approaches identified for the resident under Section K-Swallowing/Nutritional Status. During an interview on 10/24/2023 at 12:42 PM, the MDS Coordinator stated, The diet was coded incorrectly. It needs to be corrected since the resident has an order for CCHO diet. 5. Review of Resident #35's physician order dated 6/22/2023 reads, Oxygen administration 4 LPM [liters per minute] PRN [as needed] for sats [oxygen saturation] below 90% as needed for low oxygen level. Order Status: Active. Review of Resident #35's quarterly MDS dated [DATE] revealed no information for oxygen therapy under Section O- Special Treatments, Procedures, and Programs. Review of Resident #35's Weights and Vitals Summary for September 2023 showed oxygen saturation of 96% (Oxygen via Nasal Cannula) on 9/27/2023 at 5:51 PM, and 93% (Oxygen via Nasal Cannula) on 9/25/2023 at 12:55 AM. During an interview on 10/24/2023 at 10:35 AM, the MDS Coordinator stated, I do see where [Resident #35's name] used oxygen during the look back period. It was not coded accurately. Review of the facility policy and procedures titled Comprehensive Assessments last reviewed on 1/4/2023 reads, Policy Statement: Comprehensive assessments are conducted to assist in developing person-centered care plans. Policy Interpretation and Implementation . 6. Chapter 2 of the Resident Assessment Instrument (RAI) User Manual provides detailed Guidelines for Determining a Significant Change in a Resident's Status. 2. Review of Resident #15's physician order dated 3/15/2023 reads, [Hospice's name] hospice services DX [diagnosis]: Alzheimer's disease. Order Status: Active. Review of Resident #15's care plan dated 2/27/2023 reads, [Resident #15's name] has a terminal prognosis/end stage condition, Alzheimer's disease. Active with [Hospice's name] as of 2/24/23. Review of Resident #15's MDS assessments for significant change dated 3/2/2023 and quarterly assessments dated 4/10/23 and 7/11/23 showed Section O. Special Treatments, Procedures, and Programs had been documented as No for being on hospice. During an interview on 10/24/2023 at 10:41 AM, the MDS Coordinator verified that the MDS assessments on 3/2/2023, 4/10/2023 and 7/11/2023 were inaccurate due to Resident #15 having been on hospice since February of 2023 and the assessments were checked no for hospice. Based on record review and interview, the facility failed to ensure the Minimum Data Set (MDS) assessments were accurate for 1 of 3 residents reviewed for communication/sensory services (Resident #23), 1 of 1 resident reviewed for hospice services (Resident #15), 2 of 6 residents reviewed for nutrition (Residents #6 and #21), and 1 of 4 residents reviewed for respiratory care (Resident #35). Findings include: 1. Review of Resident #23's inventory of personal effects downloaded on 7/28/2023 revealed the resident was admitted to the facility with right and left side hearing aids. Review of Resident #23's admission Medicare 5-Day MDS assessment dated [DATE] showed Section B. Hearing, Speech and Vision, B0300. Hearing Aid had been documented as No to indicate Resident #23 did not use a hearing aid or other hearing appliance. During an interview on 10/24/2023 at 10:34 AM, the MDS Coordinator stated Resident #23's admission 5-day MDS had been coded incorrectly related to use of hearing aids.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to develop a person-centered care plan for 1 of 4 residents reviewed for oxygen therapy (Resident #35) and failed to implement weight orders f...

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Based on record review and interview, the facility failed to develop a person-centered care plan for 1 of 4 residents reviewed for oxygen therapy (Resident #35) and failed to implement weight orders for 1 of 6 residents reviewed for nutrition (Resident #48). Findings include: 1. Review of Resident #35's physician order dated 6/22/2023 reads, Oxygen administration 4 LPM [liters per minute] PRN [as needed] for sats [oxygen saturation] below 90% as needed for low oxygen level. Order Status: Active. Review of Resident #35's care plan did not show the resident was care planned for oxygen administration. During an interview on 10/24/2023 at 10:37 AM, the MDS (Minimum Data Set) Coordinator stated, I oversee care plans. I do not think that [Resident #35's name] has a care plan focus for oxygen. 2. Review of Resident #48's physician order dated 4/17/2023 reads, Weekly weight. Order Status: Active. Review of Resident #48's care plan initiated on 4/17/2023 reads, [Resident #48's name] is at increased nutritional risk r/t [related to] hx [history of] dx [diagnosis] protein calorie malnutrition, GERD [gastroesophageal reflux disease], constipation, HD [hyperlipidemia], SOB [shortness of breath], lymphedema, and hx osteomyelitis of vertebra . Interventions/Tasks . monitor weights as ordered. Review of Weight and Vital Summary for Resident #48 showed the resident's weight was documented as 173.8 pounds on 10/2/2023, 173.6 pounds on 9/22/2023, 173 pounds on 9/2/2023, 173.2 pounds on 8/2/2023, 170 pounds on 7/4/2023, 175.4 pounds on 6/5/2023, 178.4 pounds on 6/1/2023, 174.2 pounds on 5/27/2023, 172.4 pounds on 5/17/2023, 171.2 pounds on 5/13/2023, 171.2 pounds on 5/9/2023, 172.2 pounds on 5/3/2023, 172.2 pounds on 4/25/2023, and 171.4 pounds on 4/17/2023. During an interview on 10/24/2023 at 10:48 AM, the Registered Dietician stated, That is such an old order put in. We made the mistake of not removing it. I do not know why the weekly weights is even there. Typically, the order should have been questioned. No one came to me prior to today. Whatever the order says, it should be followed. Review of the facility policy and procedure titled Care Plans, Comprehensive Person-Centered last reviewed on 1/4/2023, reads, Policy Statement. A comprehensive, person-center care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to provide care consistent with professional standards of practice to treat pressure ulcers for 1 of 3 residents reviewed for sk...

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Based on observation, interview, and record review, the facility failed to provide care consistent with professional standards of practice to treat pressure ulcers for 1 of 3 residents reviewed for skin conditions (Resident #54). Findings include: Review of Resident #54's Wound Evaluation and Management Summary dated 10/17/2023 revealed the resident had a stage 3 pressure wound of left distal lateral calf and a stage 4 pressure wound of the right heel. The wounds were assessed as not at goal. Review of Resident #54's physician order dated 10/17/2023 reads, cleanse L [left] distal lateral calf with NS [normal saline], apply collagen sheet and cover with dry protective dressing every day shift for wound care. Review of Resident #54's physician order dated 10/17/2023 reads, cleanse right heel with NS, pat dry and apply collagen powder followed by santyl and cover with dry protective dressing every day shift for wound care. During an observation on 10/22/2023 at 11:11 AM, Resident #54 was lying in bed with her feet offloaded on top of a pillow with a dressing dated 10/20/2023 on left distal lateral calf. During an observation on 10/23/2023 at 11:05 AM, Resident #54 was sitting in a wheelchair in her room. Both feet were offloaded on a pillow. There were dry brownish stains and serous serosanguinous drainage on the pillowcase. Staff A, License Practical Nurse (LPN), removed Resident #54's blue nonskid sock. There was an open wound on the right heel with no dressing. Resident #54's nonskid sock did not have any dressings adhered to it and there were dried dark substances observed on the sock. During an interview on 10/23/2023 at 11:05 AM, Staff A, LPN, stated, [Resident #54's name] should have a dressing on her heel. I will go ahead and do her wound care now. During an interview on 10/24/2023 at 1:05 PM, the Director of Nursing stated, [Resident #54's name] twists her heel and rubs it [her heel] on the bed. I did talk to the nurse [Staff A] and asked her to look. They could not find it [the dressing]. At that point they had already stripped the bed. I cannot tell you what happened to the dressing, but she has those behaviors. I do know that if a dressing is ordered to be changed daily, staff should be changing them daily.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure the resident environment was as free of accident hazards as is possible and each resident received adequate supervisio...

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Based on observation, interview, and record review, the facility failed to ensure the resident environment was as free of accident hazards as is possible and each resident received adequate supervision while being transferred utilizing a mechanical lift for 1 of 2 residents reviewed for accidents (Resident #17). Findings include: During an observation on 10/22/2023 at 10:00 AM, Staff C, Restorative Specialist, was using a mechanical lift and sling independently to weigh Resident #17 above his bed. Review of Resident #17's admission records showed the resident was admitted initially on 11/1/2013 and most recently on 10/7/2022 with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side and chronic obstructive pulmonary disease. Review of Resident #17's physician order sated 2/13/2023 reads, Total mechanical lift with large sling. Order Status: Active. Review of Resident #17's care plan dated 5/21/2020 reads, Focus: [Resident #17's Name] has an ADL [Activities of Daily Living)] Self Care Performance Deficit. Activity Intolerance, Hemiplegia, Impaired balance, Stroke . Interventions . The resident requires full body mechanical lift large sling with all transfers OOB [Out of Bed] into wheelchair with 2 persons assist. During an interview on 10/22/2023 at 9:59 AM, Staff B, Licensed Practical Nurse (LPN), verified that Staff C was by herself in the room weighing Resident #17 with a mechanical lift. During an interview on 10/22/2023 at 10:03 AM, Staff C, Restorative Specialist, stated, We are supposed to have two people to do a Hoyer [Brand name of mechanical lift] lift. Review of the facility policy and procedures titled Lifting Machine last reviewed on 1/4/2023, reads, Purpose: The purpose of this procedure is to establish the general principles of safe lifting using a mechanical lifting device. It is not a substitute for manufacturer's training or instructions. General Guidelines: 1. At least two (2) nursing assistants are needed to safely move a resident with a mechanical lift.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure the drugs and biologicals used in the facility were stored and labeled in accordance with currently accepted professio...

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Based on observation, interview, and record review, the facility failed to ensure the drugs and biologicals used in the facility were stored and labeled in accordance with currently accepted professional principles in 2 of 4 medication carts and failed to ensure the medication were secured in 1 of 2 units. Findings include: During an observation of the Blue Medication Cart (300 Hall) on 10/22/2023 at 9:28 AM with Staff D, License Practical Nurse (LPN), there was one opened Novolog insulin pen with no opened or expiration dates. During an interview on 10/22/2023 at 9:31 AM, Staff D, LPN, stated, I do not see an opened date. Once we open an insulin pen, it should be labeled with the open and expiration date. During an observation of the Medication Cart 1-2 (400 Hall) on 10/22/2023 at 9:33 AM with Staff E ,LPN, there was one opened Systane Comp (complete) 0.6% eye drops with no opened or expiration dates, one opened Humulin N insulin pen with no opened or expiation dates, and one Fluoromethol 0.1% ophthalmic drops with no opened and expiration dates. During an interview on 10/22/2023 at 9:43 AM, Staff E, LPN, stated, Eye drops should be labeled with an opened date and an expiration date. I would check the manufacturer's instructions to know when they expire. Insulin should be labeled with an opened and an expiration date. Insulin will usually last 28 days after being opened. During an observation of the 300 Hall nursing station counter on 10/22/2023 at 10:15 AM, there was a package of Bacitracin antibiotic ointment unattended. During an interview on 10/22/2023 at 10:20 AM, the Weekend Supervisor Registered Nurse stated, The ointment should not be there. During an observation on 10/22/2023 at 10:24 AM, there was one bottle of Bausch + Lomb Advance Eye Relief eye drops on top of the drawer in Resident #224's room. During an observation on 10/22/2023 at 10:34 AM, there was Mupirocin ointment 2% on top of Resident #40's bedside table. During an interview on 10/22/2023 at 10:35 AM, Resident #40 stated, The nurses help me apply the ointment to my hand. During an interview on 10/24/2023 at 1:26 PM, the Director of Nursing stated, [Resident #224's name and Resident #40's name] do not have assessments in place to self-administer medication. I do not know where [Resident #224's name] eye drops came from. Maybe the family brought them in. In order for a resident to self-administer medication, the facility will do an assessment which involves demonstration. Physician orders would also be in place. Medication should be labeled upon opening with an open date and an expiration date. Review of the facility policy and procedure titled Medication Labeling and Storage last reviewed on 1/4/2023, reads, Policy heading. The facility stores all medications and biologicals in locked compartments under proper temperature, humidity, and light controls. Only authorized personnel have access to keys . Medication Labeling . 5. Multi-dose vials that have been opened or accessed (e.g., needle punctured) are dated and discarded within 28 days unless the manufacturer specifies a shorter or longer date for the open vial. Review of the facility policy and procedure titled Administering Medications last reviewed on 1/4/2023 reads, Policy Interpretation and Implementation . 27. Residents may self-administer their own medications only if the attending physician, in conjunction with the interdisciplinary care planning team, has determined that they have the decision-making capacity to do so safely.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Laboratory Services (Tag F0770)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to provide laboratory services for the monitoring of Valproic Acid levels for 3 of 7 residents reviewed for mood and behavior (Residents #6, #...

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Based on record review and interview, the facility failed to provide laboratory services for the monitoring of Valproic Acid levels for 3 of 7 residents reviewed for mood and behavior (Residents #6, #17, and #25). Findings include: 1. Review of Resident #6's physician order dated 4/4/2023 reads, Depakote Sprinkles Oral Capsule Delayed Release Sprinkle 125 MG [milligram] (Divalproex Sodium). Give 2 capsule by mouth two times a day for mood disorder. Order Status: Active. Review of Resident #6's physician order dated 6/2/2023 reads, Depakote level every night shift every 3 month(s) starting on the 2nd for 1 day(s). Order Status: Active. Review of Resident #6's Lab Results Report dated 6/3/2023 showed the result for Valproic Acid (Depakote) as 26 ug/ml [micrograms per milliliter], flagged for low. Review of Resident #6's laboratory records showed no Valproic Acid labs completed in September 2023. 2. Review of Resident #25's physician order dated 5/30/2023 reads, Depakote Sprinkles Oral Capsule Delayed Release Sprinkle 125 mg, Give 1 capsule by mouth three times a day for mood disorder. Order Status: Active. Review of Resident #25's physician order dated 6/2/2023 reads, Depakote Level every night shift every 3 month(s) starting on the 2nd of 1 day(s) for Depakote use. Order Status: Active. Review of Resident #25's Lab Results Report dated 6/3/2023 showed the result for Valproic Acid (Depakote) as 21 ug/ml, flagged for low. Review of Resident #25's laboratory records showed no Valproic Acid labs completed in September 2023. 3. Review of Resident #17's physician order dated 6/2/2023 reads, Depakote level every night shift every 3 month(s) starting on the 2nd of 1 day(s) for repeat VPA level. Order Status: Active. Review of Resident #17's Lab Results Report dated 6/3/2023 showed the result for Valproic Acid (Depakote) as 33 ug/ml, flagged for low. Review of Resident #17's laboratory records showed no labs completed for Depakote since 6/3/2023. During an interview on 10/24/2023 at 10:15 AM, the Director of Nursing stated, It appears we did not do Depakote levels for [Resident #6's name], [Resident #25's name], and [Resident #17's name]. We have a lab book and has an order it needs to get done. Trying to find out the root cause of what happened. We monitor Depakote for levels if too high can cause nausea and vomiting it is a way of monitoring them. On 10/25/2023 at 12:33 PM, the Director of Nursing was requested to provide the facility policy for laboratory services. No documentation was provided.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure treatment of pressure ulcers was accurately documented for 1 of 3 residents reviewed for skin conditions (Resident #54...

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Based on observation, interview, and record review, the facility failed to ensure treatment of pressure ulcers was accurately documented for 1 of 3 residents reviewed for skin conditions (Resident #54). Findings include: Review of Resident #54's physician order dated 10/17/2023 reads, cleanse L [left] distal lateral calf with NS [normal saline], apply collagen sheet and cover with dry protective dressing every day shift for wound care. Review of Resident #54's physician order dated 10/17/2023 reads, cleanse right heel with NS, pat dry and apply collagen powder followed by santyl and cover with dry protective dressing every day shift for wound care. During an observation on 10/22/2023 at 11:11 AM, Resident #54 was lying in bed with her feet offloaded on top of a pillow with a dressing dated 10/20/2023 on left distal lateral calf. Review of Resident #54's Treatment Administration Record (TAR) for October 2023 showed the wound care for left distal lateral calf was provided on 10/21/2023. During an observation on 10/23/2023 at 11:05 AM, Resident #54 was sitting in a wheelchair in her room. Both feet were offloaded on a pillow. There were dry brownish stains and serous sanguineous drainage on the pillowcase. Staff A, License Practical Nurse (LPN), removed Resident #54's blue nonskid sock. There was an open wound on the right heel with no dressing. Resident #54's nonskid sock did not have any dressings adhered to it and there were dried dark substances observed on the sock. Review of Resident #54's Treatment Administration Record (TAR) for October 2023 showed the wound care for right heel was provided on 10/22/2023. During an interview on 10/23/2023 at 11:05 AM, Staff A, LPN, stated, [Resident #54's name] should have a dressing on her heel. I will go ahead and do her wound care now. During an interview on 10/24/2023 at 1:05 PM, the Director of Nursing stated, [Resident #54's name] twists her heel and rubs it [her heel] on the bed. I did talk to the nurse [Staff A] and asked her to look. They could not find it [the dressing]. At that point they had already stripped the bed. I cannot tell you what happened to the dressing, but she has those behaviors. I do know that if a dressing is ordered to be changed daily, staff should be changing them daily. Staff should be documenting accurately for the medication and treatment being provided to the resident.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene during medication administration, during wound care for 1 of 3 residents reviewed for wou...

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Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene during medication administration, during wound care for 1 of 3 residents reviewed for wound care (Resident #54), and during providing direct care to Resident #64. Findings include: 1. During an observation on 10/24/2023 at 8:29 AM, Staff F, Registered Nurse (RN), performed hand hygiene with hand sanitizer and began to prepare medication for Resident #26. Staff F opened the lower drawer of the medication cart and poured 30 milliliters of Prostat into a medication cup. Staff F did not don gloves. Staff F grabbed two Acidophlilus capsules with his hands and placed them in the medication cup. Staff F used the mouse and keyboard to type the reason why Norvasc was being held. Staff F grabbed 2 Arimidex, Ascorbic Acid, Baclofen, Bumex and Clopidogrel with his hands and placed them in a medication cup. Staff F touched the computer mouse in between preparing medications. Staff F used hand sanitizer and poured Pepcid without touching the medication. Then, Staff F, without donning gloves, began to grab with his hands Gabapentin and Cardizem tablets and placed them into a medication cup. Staff F typed into the system the reason why he was holding Metropol due to blood pressure parameters. Without any gloves, Staff F proceeded to pour singular and multivitamins by grabbing them with his hands and placing them into the medication cup. Staff F opened the medication cart drawer and poured 5 milliliters of Nystatin into a medication cup. Staff F, without wearing gloves, grabbed Protonix, Risperdal, Steglatro and Carafate with his hands and placed them into the medication cup. Staff F touched a total of 14 medications without gloves. During an interview on 10/24/2023 at 8:48 AM, Staff F, RN, stated, That is why I sanitized my hands at the beginning of preparing the medications. Ideally, we would wear gloves if we are going to touch the medication, but we do not have any place to put gloves in the medication cart. During an interview on 10/24/2023 at 1:16 PM, the Director of Nursing stated, Medications come in individual blister packages. They are to pop the medication into the medication cup. There is no reason to touch medication. If there is a need to touch a medication, gloves should be worn. Review of the facility policy and procedure titled Administering Medications last reviewed on 1/4/2023, reads, Policy Interpretation and Implementation . 25. Staff follows established facility infection control procedures (e.g., handwashing, antiseptic technique, gloves, isolation precaution, etc.) for the administration of medications, as applicable. 2. During an observation on 10/23/2023 at 11:10 AM, Staff A, License Practical Nurse (LPN), entered Resident #54's room and placed wound care supplies on top of the resident's bedside table inside a foam barrier container. Staff A performed hand hygiene and donned exam gloves. Resident #54 was sitting in her wheelchair with her feet resting on top of two pillows. There was large amount of light brown color dried stains and serosanguinous drainage on the pillowcase. Staff A removed the dressing, dated 10/22, from Resident #54's left lateral calf. Staff A did not perform hand hygiene. Staff A proceeded to clean the wound with a 4x4 gauze and normal saline. Staff A pat dried the wound area. Without performing hand hygiene, Staff A applied the treatment and placed a new dressing on Resident #54's left lateral calf. Staff A removed the left foot sock and there was a dressing dated 10/23 on the left heel. Staff A removed her gloves and without preforming hand hygiene, donned new exam gloves. Staff A removed the dressing from Resident #54's left heel without performing hand hygiene, cleansed the wound and placed Resident #54's heel back down on the pillows. Resident #54 tried to hold her foot up, but rested her foot down twice on pillows allowing the left foot heel wound to come in contact with drainage present on the pillow while Staff A was labeling the dressing at the bedside table and applying treatment to the inside of the dressing. Staff A applied the dressing to the left heel wound. Without performing hand hygiene, Staff A removed Resident #54's right foot sock. No dressing was on the right heel wound. Staff A cleaned Resident #54's right heel wound. During an interview on 10/23/2023 at 11:45 AM, Staff A, LPN, stated, I should have asked for help to pull her [Resident #54] feet up, so I could maneuver better. I should have done hand hygiene in between wound care and after removing gloves. Changing pair of gloves does not substitute hand washing. During an interview on 10/24/2023 at 1:30 PM, the Director of Nursing stated, Staff should have washed her hands during wound care. It is considered best practice to disperse bacteria. Any time you are going from dirty to clean, hand hygiene and donning gloves is required. Review of Resident #54's physician order dated 10/17/2023 reads, cleanse L [left] distal lateral calf with NS [normal saline], apply collagen sheet and cover with dry protective dressing every day shift for wound care. Review of Resident #54's physician order dated 10/17/2023 reads, cleanse right heel with NS, pat dry and apply collagen powder followed by santyl and cover with dry protective dressing every day shift for wound care. Review of Resident #54's physician order dated 10/17/2023 reads, cleanse Left heel with NS, pat dry and apply collagen sheet and cover with dry protective dressing every day shift for wound care. Review of the facility policy and procedure titled Wound Care last reviewed on 1/4/2023 reads, Purpose. The purpose of this procedure is to provide guidelines for the care of wounds to promote healing . Steps in the Procedure . 2. Wash and dry your hands thoroughly. 3. Position resident. Place disposable cloth next to resident (under the wound) to serve as a barrier to protect the bed linen and other body sites. 4. Put on exam glove. Loosen tape and remove dressing. 5. Pull glove over dressing and discard into appropriate receptacle. Wash and dry your hands thoroughly. 6. Put on gloves . 9. Wear exam gloves for holding gauze to catch irrigation solutions that are poured directly over the wound. 10. Wear sterile gloves when physically touching the wound or holding a moist surface over the wound . 13. Dress wound. Pick up sponge with paper and apply directly to area. [NAME] tape with initials, time, and date and apply to dressing. Be certain all clean items are on clean field. 3. During an observation on 10/24/2023 at 8:25 AM accompanied with the Weekend Supervisor Registered Nurse, Resident #64's oxygen was running via nasal cannula at 3 liters. Resident #64's oxygen tube nasal cannula was not inserted into Resident #64's nostrils. At 8:27 AM, the Weekend Supervisor Registered Nurse offered to assist Resident #64 by reinserting the nasal cannula into Resident #64's nostrils. The Weekend Supervisor Registered Nurse began to don gloves to insert the nasal cannula into Resident #64's nostrils without washing or sanitizing his hands. Review of the facility policy and procedure titled Handwashing/Hand Hygiene last reviewed on 1/4/2023, reads, Policy Statement. This facility considers hand hygiene the primary means to prevent the spread of infections. Policy Interpretation and Implementation . 2. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors . 7. Use an alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap (antimicrobial or non -antimicrobial) and water for the following situations . g. Before handling clean or soiled dressings, gauze pads, etc . k. After handlining used dressings, contaminated equipment, etc . m. After removing gloves . 9. The use of gloves does not replace washing/hand hygiene. Integration of glove use along with routine hand hygiene is recognized as the best practice for preventing healthcare-associated infections.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to ensure oxygen was administered as prescribed by the physician for 2 of 4 residents reviewed for oxygen administration (Reside...

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Based on observation, interview, and record review, the facility failed to ensure oxygen was administered as prescribed by the physician for 2 of 4 residents reviewed for oxygen administration (Residents #20 and #64). Findings include: 1. Review of Resident #20's physician order dated 10/9/2023 showed oxygen to be administered at 2 liters per minute via nasal cannula for shortness of breath every shift. During an observation on 10/22/2023 at 9:33 AM, Resident #20 was lying in her bed, with oxygen being administered via nasal cannula at 3.5 liters per minute. During an observation on 10/23/2023 at 8:17 AM, Resident #20 was lying in her bed, with oxygen being administered via nasal cannula at 2.5 liters per minute. During an observation on 10/24/2023 at 8:23 AM accompanied with the Weekend Supervisor Registered Nurse, Resident #20 was being administered oxygen via nasal cannula at 2.5 liters per minute. During an interview on 10/24/2023 at 8:23 AM, the Weekend Supervisor Registered Nurse confirmed Resident #20 was being administered oxygen at 2.5 liters per minute. He stated he was not aware of Resident #20 changing the rate of her oxygen. 2. Review of Resident #64's physician order dated 8/27/2023 showed oxygen to be administered at 2 liters per minute via nasal cannula every shift. During an observation on 10/22/2023 at 10:43 AM, Resident #64 was lying in her bed, with oxygen being administered via nasal cannula at 2.5 liters per minute. During an observation on 10/23/2023 at 8:19 AM, Resident #64 was lying in her bed, with oxygen being administered via nasal cannula at 2.5 liters per minute. During an observation on 10/24/2023 at 8:25 AM accompanied with the Weekend Supervisor Registered Nurse, Resident #64 was being administered oxygen via nasal cannula at 3 liters per minute. During an interview on 10/24/2023 at 8:25 AM, the Weekend Supervisor Registered Nurse confirmed Resident #64 was being administered oxygen at 3 liters per minute. He stated Resident #64 was not able to reach and adjust her oxygen administration level.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure the consulting pharmacist reported any irregularities to the...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure the consulting pharmacist reported any irregularities to the attending physician and director of nursing, and these reports were acted upon for 3 of 5 residents reviewed for unnecessary medications (Residents #1, #36 and #59). Findings include: 1. Review of Resident #1's admission record showed the resident was admitted initially on 11/27/2014 and most recently on 10/14/2023 with diagnoses including unstable angina, anxiety disorder, type II diabetes mellitus, dementia, bipolar disorder, and muscle weakness. Review of the consulting pharmacist's recommendations for Resident #1 dated 7/13/2023 showed the recommendation for adding Sitagliptin 100 mg daily for diabetes was accepted by the physician. Review of Resident #1's medical records revealed no record for addition of Sitagliptin 100 mg daily for diabetes. 2. Review of Resident #36's admission record showed the resident was admitted initially on 9/30/2016 and most recently on 3/19/2023 with diagnoses including displaced intertrochanteric fracture of right femur, atherosclerotic heart disease, abdominal aortic aneurysm, spinal stenosis, dementia, psychosis, dysphagia, protein calorie malnutrition, dementia, behavioral disturbance, adult failure to thrive. Review of the consulting pharmacist's recommendations for Resident #36 dated 3/20/23 showed the recommendation for evaluating and considering changing Baclofen 10 mg (milligrams) routinely in the morning and at bedtime to as needed in the morning and at bedtime was accepted by the physician on 4/11/2023. Review of Resident #36's Medication Administration Record (MAR) for October 2023 showed the resident received Baclofen Oral Tablet 10 mg by mouth at bedtime for muscle spasms on 10/1/2023 through 10/23/2023 at 9:00 PM and received Baclofen Oral Tablet 10 mg by mouth in the morning for muscle spasms on 10/1/2023 through 10/23/2023 at 6:00 AM. 3. Review of Resident #59's admission record showed the resident was readmitted on [DATE] with diagnoses including fracture of left femur with onset date of 9/10/2023, peripheral vascular disease, age related osteoporosis, anxiety disorder, cognitive communication deficit, major depressive disorder, unspecified disorder of adult personality and behavior, muscle weakness and difficulty walking. Review of the consulting pharmacist's recommendations for Resident #59 dated 9/11/2023 reads, #2) Falls (F757): Resident has a history of falls. The following medications are commonly linked to falls. Please review and deprescribe to lowest effective regimen. Amlodipine 10 mg, Coreg 6.25 mg, Hydralazine 50 mg, sertraline 100 mg, Tamsulosin 0.4mg. #3. Excessive dose, change order to (F757): Aspirin 325 mg po [by mouth] BID [twice daily]. There is a risk of major bleeding from aspirin increases markedly in older age (sic). Increased risk of GI [gastrointestinal] bleeding or peptic ulcer disease in high-risk groups, including those greater than [AGE] years old or taking oral corticosteroids or antiplatelet agents; use of proton pump inhibitor or misoprostol reduces but does not eliminate risk. Also, it can increase blood pressure and induce kidney injury . Consider a dose reduction. (75-100 mg/ daily). The physician agreed to reduce Aspirin dosage, decrease hydralazine to 25 mg, and added monitor BP (blood pressure) on 9/19/2023. Review of Resident #59's physician orders showed active orders for Aspirin EC (enteric coated) tablet 325 mg delayed release, 1 tablet by mouth two times a day for TIA (Transient Ischemic Attack) prevention with a start date of 9/11/2023 and Hydralazine HCl (Hydrochloride) oral tablet 50 mg, 1 tablet by mouth every 12 hours for HTN (hypertension), Hold for SBP (Systolic Blood Pressure) less than 110 with a start date of 9/10/2023. Review of Resident #59's MAR for October 2023 showed the resident received Aspirin EC tablet delayed release 325 mg at 9:00 AM on 10/1/20123 through 10/24/2023 and at 5:00 PM on 10/1/2023 through 10/23/2024 and received Hydralazine HCl (Hydrochloride) oral tablet 50 mg at 9:00 AM on 10/1/2023 through 10/24/2023 and at 5:00 PM from 10/1/2023 through 10/23/2023. During an interview on 10/25/2023 at 11:30 AM, the Interim Director of Nursing verified that Residents #1, #36 and #59's physician-agreed changes as proposed by the consulting pharmacist had not been put into effect until 10/24/2023. Review of the facility policy and procedure titled Medication Regimen Reviews last reviewed on 1/27/2023 reads, Policy Statement: The consultant pharmacist reviews the medication regimen of each resident at least monthly. Policy Interpretation and Implementation: 1. The consultant pharmacist performs a medication regimen review (MRR) for every resident in the facility receiving medications . 11. If the physician does not provide a timely or adequate response, or the consultant pharmacist identifies that no action has been taken, he/she contacts the medical director or (if the medical director is the physician of record) the administrator. 12. The attending physician documents in the medical record that the irregularity has been reviewed and what (if any) action was taken to address it.
MINOR (C)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

Based on observation, interview, and record review, the facility failed to ensure nurse staffing information was posted on a daily basis. Findings include: During an observation on 10/22/2023 at 9:23...

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Based on observation, interview, and record review, the facility failed to ensure nurse staffing information was posted on a daily basis. Findings include: During an observation on 10/22/2023 at 9:23 AM, the posted nurse staffing information showed the information for 10/20/2023. During an interview on 10/22/2023 at 9:28 AM, the Weekend Supervisor Registered Nurse stated, I believe the Staffing Coordinator is responsible for posting the weekend staffing numbers, possibly even me. During an interview on 10/22/2023 at 10:51 AM, the Administrator stated, The Weekend Supervisor is supposed to display the correct day [staffing for the day]. The nurse staffing information was completed in advance and the Weekend Supervisor was supposed to make any staffing changes daily and post accurate staffing data. Review of the facility policy titled Procedure on Required Daily Staff Posting reads, Purpose: To comply with the requirement of posting the daily staffing. Procedure: The facility Staffing Coordinator will prepare the Daily Staffing Posting daily for the following day and place in the placard in the lobby behind the current day. The 300 night shift nurse will be responsible for bringing the current day forward at the start of the night shift. Any changes throughout the current day will be recorded on the posting form. On Friday afternoons, the Staffing Coordinator will prepare the Daily Staffing Posting with the projected staffing for Saturday, Sunday, and Monday and place in the placard in the lobby behind the current day. The 300 night shift nurse will be responsible for bringing the current day forward at the start of the night shift. Any changes throughout the current day will be recorded on the posting form. On Saturday and Sunday nights, the Weekend Supervisor will ensure that the posting is changed over for the current day.
May 2022 10 deficiencies 3 IJ (3 facility-wide)
CRITICAL (L)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected most or all residents

⚠️ Facility-wide issue

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents were free from medical neglect by al...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents were free from medical neglect by allowing unqualified agency and/or facility staff to work outside of their scope of practice, administering IV (intravenous) medications via midline catheters for 4 of 4 residents, Residents #2, #56, #138, and #237, without certification of education, training and validation of competency for IV medication infusion to residents who are administered IV medications. IV infusion without IV certification and validation of competency could result in the likelihood of serious harm and/or death for residents who are administered IV medication infusions. This can result in an increased risk of infection, damage to veins and injection sites, an air embolism, phlebitis, and blood clots, which can occur from a poorly administered IV infusion. Phlebitis can cause blood clots, which can block important blood vessels, causing tissue damage or even be life-threatening. Lack of proper training and verification to assess IV patency (the line is open and not blocked allowing the treatment to flow directly into the patient's vein) can increase the spread of infection. Lack of training and verified competency to assess the insertion site for signs and symptoms of phlebitis or infection, fluid leaking (resulting in the treatment not being administered as ordered), redness, pain, tenderness and swelling can result in the likelihood of increased risk of serious harm and/or death. Findings include: 1. Review of the medical record for Resident #56 documented the resident was admitted to the facility on [DATE] with diagnoses of encounter for other orthopedic aftercare, aftercare following explantation (re-implantation) of knee joint prothesis, acute systolic (congestive) heart failure, hyperlipidemia, atherosclerotic (disease of the arteries characterized by the deposition of plaques of fatty material on their inner walls) heart disease, major depressive disorder, anemia, personal history of transient ischemic attack (mini stroke) and cerebral infarction (stroke is a brain lesion in which a cluster of brain cells die when they do not get enough blood) without residual deficits, and essential primary hypertension. During an observation for IV medication administration for Resident #56 on 5/4/2022 at 7:37 AM, Staff E, Licensed Practical Nurse (LPN), stated, The medication is due at 9 AM. I will not be able to administer it until 8 AM. Staff E entered Resident #56's room. The resident had a right double lumen peripherally inserted central catheter (PICC, a thin flexible tube that is inserted into a vein in the upper arm and guided, threaded, into a large vein above the right side of the heart called the superior vena cava, it is used to give intravenous fluids, antibiotics, blood transfusions and other drugs). The PICC line had no needleless connector on the left port, only a green cap and two needleless connectors on the right port of the PICC line. An empty Vancomycin 1000 mg bag of antibiotics was connected to the right port of the PICC line. Staff E removed the empty bag of Vancomycin, did not perform hand hygiene, did not don gloves, did not clean the IV insertion site, and flushed the right port of the PICC line that had two needleless connectors with ten milliliters of normal saline. Staff E did not aspirate to check for line patency (this ensures the line is open and in the correct placement). After exiting Resident #56's room, Staff E was observed speaking to other staff members. During an interview on 5/4/2022 at 7:47 AM, Staff E, LPN, stated, You will have to have another nurse hang the antibiotic. I am not IV certified. I did not take the 30-hour IV course. I cannot administer the medication. I am not certified to take care of the PICC line. I did not clean the hub or check that the line was patent by aspirating before I pushed the normal saline. I didn't think I needed to. I was just doing a flush. Review of the physician order for Resident #56 dated 4/29/2022 read, Cefepime HCL [Hydrochloride] 2 gm [gram]/100 ml [milliliters] use 2 grams intravenously every morning and at bedtime. Review of the physician order for Resident #56 dated 4/29/2022 read, Vancomycin HCL solution 1000 mg [milligrams]/200 ml use 1000 mg [milligrams] intravenously in the morning for prosthetic knee infection for 17 days. Review of the physician order for Resident #56 dated 4/29/2022 read, Vancomycin HCL solution 1000 mg/200 ml use 1000 mg intravenously in the evening for prosthetic knee infection for 17 days. Review of the Medication Administration Record (MAR) for Resident #56 documented Staff O, LPN, administered IV Vancomycin HCL on 3/22/22 at 10:59, on 3/23/22 at 8:31 AM, on 3/24/22 at 10:31 AM, on 3/25/22 at 12:31 PM, on 3/29/22 at 9:34 AM, on 3/30/22 at 9:35 AM, on 3/31/22 at 9:24 AM, on 4/1/22 at 9:16 AM, on 4/2/22 at 9:59 AM, on 4/3/22 at 9:44 AM, 4/3/22 at 9:21 PM, on 4/5/22 at 9:29 AM, 4/6/22 at 9:43 AM, on 4/7/22 at 10:01 AM, 4/8/22 at 9:53 AM, 4/12/22 at 9:49 AM, on 4/13/22 at 9:00 AM, on 4/16/22 at 10:11 AM, on 4/17/22 at 9:39 AM, 4/19/22 at 9:48 AM, on 4/20/22 at 10:14 AM, 4/21/22 at 10:17 AM, and on 4/22/22 at 10:34 AM. Review of the MAR for Resident #56 documented Staff G, LPN, administered IV Cefepime HCL solution on 4/3/22 at 5:50 PM, on 4/4/22 at 5:08 AM, 4/12/22 at 5:01 PM, on 4/13/22 at 5:58 AM, and on 5/1/22 at 9:36 PM. Review of the MAR for Resident #56 documented Staff G, LPN, administered IV Vancomycin HCL solution on 4/12/22 at 9:15 PM, on 5/1/22 at 5:50 PM, and on 5/2/22 at 5:43 AM. Review of the MAR for Resident #56 documented Staff E, LPN, administered IV Cefepime HCL solution on 4/6/22 at 6:30 PM, and on 5/3/22 at 9:33 PM. Review of the MAR for Resident #56 documented Staff E, LPN, administered IV Vancomycin HCL solution on 5/3/22 at 4:40 PM. Review of the MAR for Resident #56 documented Staff A, LPN, administered IV Vancomycin HCL solution on 4/6/22 at 9:14 PM. Review of the MAR for Resident #56 documented Staff L, LPN, administration of IV Cefepime HCL solution on 4/18/22 at 10:54 PM, on 4/19/22 at 7:15 AM. Review of the MAR for Resident #56 documented Staff I, LPN, administered IV Cefepime HCL solution on 4/20/22 at 6:58 PM. Review of the MAR for Resident #56 documented Staff I, LPN, administered IV Vancomycin HCL solution on 4/20/22 at 9:21 PM. 2. Review of the medical record for Resident #2 documented the resident was admitted to the facility on [DATE] with diagnoses of pneumonia, sepsis (a life-threatening complication of infection in the blood stream), COVID-19 (Corona Virus Disease 2019), urinary tract infection, congestive heart failure, chronic kidney disease, type 2 diabetes mellitus. Review of Resident #2's physician orders dated 4/21/2022 read, Cefazolin sodium-dextrose solution reconstituted 2-3 gm-% (50 ml). Use 50 ml Intravenously every 12 hours for bacteremia [bacteria in the circulating blood] until 5/22/22. Review of Resident #2's physician orders dated 4/20/2022 read, Normal saline flush solution 0.9% sodium chloride (NS) flush - use 10 ml intravenously every shift for IV patency until 5/22/22 - flush with 10 ml normal saline prior to and after administration of medication. Review of the MAR for Resident #2 documented Staff F, LPN, administered IV Cefazolin Sodium-Dextrose on 4/20/22 at 9:00 PM, IV normal saline flush solution 0.9% sodium chloride (NS) on 4/20/22 at 9:35 PM, IV NS flush on 4/29/22 at 6:28 PM, and IV Cefazolin Sodium-Dextrose solution and IV NS flush on 4/29/22 at 9:45 PM. Review of the MAR for Resident #2 documented Staff I, LPN, administered IV Cefazolin Sodium-Dextrose solution on 4/21/22 at 9:25 PM, IV NS flush on 4/23/22 at 4:31 PM, and IV NS flush on 4/23/22 at 9:25 PM. Review of the MAR for Resident #2 documented Staff A, LPN, administered IV NS flush on 4/23/22 at 7:44 PM, IV NS flush on 4/24/22 at 10:09 AM, IV Cefazolin Sodium-Dextrose solution on 4/24/22 at 10:11 AM, and IV NS flush on 4/24/22 at 9:21 PM. Review of the MAR for Resident #2 documented Staff H, LPN, administered IV NS flush on 4/27/22 at 12:46 AM Review of the MAR for Resident #2 documented Staff E, LPN, administered IV NS flush on 4/27/22 at 3:47 PM, IV Cefazolin Sodium-Dextrose solution and a NS flush on 4/27/22 at 8:58 PM, IV NS flush on 5/3/22 at 3:51 PM, IV Cefazolin Sodium-Dextrose solution and IV NS flush on 5/3/22 at 9:00 PM, and IV NS flush on 5/4/22 at 11:03 AM. Review of the MAR for Resident #2 documented Staff J, LPN, administered IV NS flush on 4/30/22 at 6:24 PM, IV Cefazolin Sodium-Dextrose solution and IV NS flush on 4/30/22 at 9:51 PM, and IV NS flush on 5/1/22 at 4:29 AM. Review of the MAR for Resident #2 documented Staff G, LPN, administered IV Cefazolin Sodium-Dextrose solution and IV NS flush on 5/1/22 at 9:37 PM. 3. Review of the medical record for Resident #138 documented the resident was admitted to the facility on [DATE] with diagnoses to include disruption of external operation (surgical) wound, pseudomonas (type of bacteria that causes infection) as the cause of diseases, encounter for surgical aftercare following surgery on the skin and subcutaneous tissue, cellulitis (deep skin infection that spreads quickly), fall on same level from slipping, tripping and stumbling with subsequent striking against object, presence of right artificial hip joint, moderate protein calorie malnutrition, chronic obstructive pulmonary disease (chronic inflammatory lung disease), hyperlipidemia (elevated lipid levels), atherosclerotic heart disease of native coronary artery without angina pectoris, paroxysmal atrial fibrillation (abnormal heart rhythm), nonrheumatic aortic valve stenosis (narrowing of the valve), obstructive sleep apnea, essential primary hypertension, muscle weakness, lack of coordination, weakness and peripheral vascular disease. Review of Resident #138's physician orders dated 4/5/2022 read, Flush each valved PICC catheter lumen with 10 ml NS before and after each use every 12 hours every 7 days for PICC line maintenance. Review of Resident #138's physician orders dated 4/5/22 read, Cefepime HCL Solution 2 GM/100 ml Use 100 ml intravenously every 12 hours for pseudomonas infection of surgical hip site for 6 weeks. Review of the MAR for Resident #138 documented Staff F, LPN, administered IV Cefepime on 4/10/22 at 8:00 PM, on 4/11/22 at 8:58 PM, on 4/13/22 at 9:26 PM, on 4/14/22 at 10:03 PM, on 4/22/22 at 9:32 AM, on 4/23/22 at 10:37 PM, on 4/24/22 at 8:53 PM, on 4/25/22 at 8:26 PM, on 4/27/22 at 9:19 PM, and on 4/28/22 at 8:17 PM. Review of the MAR for Resident #138 documented Staff A, LPN, administered IV Cefepime on 4/16/22 at 10:20 AM, on 4/20/22 at 9:06 AM, on 4/20/22 at 9:36 PM, on 4/22/22 at 10:35 AM, on 4/27/22 at 11:13 AM, and on 4/29/22 at 8:23 AM. 4. Review of the medical record for Resident #237 documented the resident was admitted to the facility on [DATE] with diagnoses to include encounter for orthopedic aftercare, displaced bicondylar fracture of right tibia, tear of lateral meniscus, history of falling, hyperlipidemia, atherosclerotic heart disease, hypertension, gastroesophageal reflux disease (where the liquid content of the stomach refluxes into the esophagus), morbid obesity, hypothyroidism, benign prostatic hyperplasia (flow of urine is blocked due to the enlargement of prostate gland), anemia, major depressive disorder, and type 2 diabetes mellitus. Review of the physician orders for Resident #237 dated 5/2/2022 read, Sodium Chloride Solution 0.9%. Use 75 ml/hr [hour] IV every shift for dehydration for 1 day. IV fluids for 2 liters then stop fluids. Review of the MAR for Resident #237 documented Staff E, LPN, administered IV NS flush on 5/3/22 at 6:20 PM. During an interview on 5/4/2022 at 8:17 AM, the Acting Director of Nursing (DON) stated, I am responsible for all the care delivered in the facility. I spoke to the LPN, [Staff E's name] and he was saying he did an IV course, but it might not be the 30-hour course that he needs. We are checking with the agency and with human resources to determine what is true. I'm not sure who actually takes care of knowing an agency staff qualification if they are an LPN. I will check into this. A request was made for Staff E's 30-hour IV certification documentation. During an interview on 5/4/2022 at 8:25 AM, the Quality Improvement Nurse Manager stated, It is a nursing standard of practice that the LPN must be certified with an IV course to administer IV medications in a central line. I am not responsible for the onboarding of staff and what their certifications and abilities are. I was not aware that there were LPNs who are not certified administering IV medications. We have a registered nurse or IV certified LPN available at all times and they are on call also for off hours. During an interview on 5/4/2022 at 8:30 AM, the Administrator was informed Staff E administered IV NS and Staff E then stated he did not have IV certification. When asked how the facility received information from the agencies related to IV certification, the Administrator stated, I don't know. During an interview on 5/4/2022 at 8:38 AM, the Acting DON stated, He [Staff E] only has 16 hours. A request was made for all IV certifications for all nurses on staff and all agency staff. During an interview on 5/4/2022 at 8:40 AM, the Education Coordinator stated, I am not responsible for maintaining staff competency. I am responsible for onboarding and education of brand-new staff. I work out of HR [Human Resources] and do orientation, Relias training, fire and life safety and HIPPA [Health Insurance Portability and Accountability Act] compliance. I do not deal with maintaining competency of agency staff that is the responsibility of the DON. During an interview on 5/4/2022 at 9:45 AM, Staff A, Agency LPN, stated, I am not IV certified and I would get a staff member who was if I had any to administer. I did administer medications if I signed that I did. If my initials are in the box, I must have administered them. I should not administer any IV medications or flush a PICC, midline or IV. I did administer IV medications to [Resident #138's name] on 4/16, 4/20, 4/22, 4/27 and 4/29. Those are my initials that I administered them. During an interview on 5/4/2022 at 3:20 PM, Staff F, Agency LPN, stated she was not IV certified. She was not aware that she needed to be IV certified in the state of Florida. She stated no one at this facility asked her for IV certification before giving IV medications. She has been administering IVs in the facility, hanging IVs and administering IV pushes. During an interview on 5/5/2022 at 9:02 AM, the Administrator stated the agency provided staff with baseline requirements and IV certification was not one of them. He stated he could not verify if any of the agency staff had IV certifications because that information was not requested. His expectation was that agency staff that were not IV certified should not administer IV medications. The facility posted staff openings on an application called on shift. The agency staff signed up for the shifts they wanted. The posting for the needed shift did not indicate if IV certification was required. Review of the Supplemental Staffing Agreement for Healthcare Professionals entered into August 22, 2021 between [Staffing Agency's name] and Lake Port Square, LLC, read, II. Temporary Placement. b. Candidate Qualifications. Except where prohibited by law, [Staffing Agency's name] will provide Client with qualifications of Candidates as reasonably necessary to establish competency, which may include completed employment application, clinical skills checklist(s), medication competency exam professional references, and verification of license. [Staffing Agency's name] will verify that each Candidate has the minimum experience requested by Client within the area of assignment. Furthermore, [Staffing Agency's name] will maintain compliance documentation on file for each Candidate referred to Client. Client agrees to maintain such compliance documentation in a trustworthy manner in a secure and confidential location and to protect such documentation from any unauthorized disclosure consistent with state and federal law. The required compliance documentation will be specified in writing by Client prior to Candidate's start date (the required documentation). Client may request additional compliance documentation; provided, however, [Staffing Agency's name] shall not be obligated to produce documentation in addition to the Required Documentation. If [Staffing Agency's name] does not produce additional documentation, Client may cancel the order. All Clients request for additional documentation requests must be made in writing. During an interview on 5/5/2022 at 9:05 AM, the Acting Director of Nursing (DON) stated, We use agency staff every day. Each staff from agency that we use should be aware of the need for the IV certification 30-hour course and not administer any medications they are not qualified to administer. There is a nurse on call 24 hours a day, an RN [Registered Nurse], so even if we did not have someone in the building who was certified they could call at any time and we would need to come administer the medication. I expect that our nurses would not sign for something that they have not administered. I would expect the nurses who administered the medication to follow the five rights of administration and would complete their own documentation. I can't give you a good answer as to why this wasn't happening. I was not aware that this wasn't happening. We do not have a specific competency for agency staff. I don't think we would need to post for a specifically IV certified LPN because we have someone available twenty-four hours a day, someone on call in case of emergencies and they should just call me if they have questions. The on-call schedule is posted at each nurse's station and the fulltime staff would always know they can call me. During an interview on 5/5/2022 at 9:23 AM, the Medical Director stated he was made aware of the fact that unqualified LPNs were administering IV medications to the residents in the facility, in which two of the residents [Residents #138 and #237's names] were directly under his care. He stated he received a call from the administrator from the facility on 5/4/2022. He stated he was not aware of the fact that the situation prior to the call/notification on 5/4/2022. During a telephone interview on 5/5/2022 at 2:17 PM, Staff H, LPN, stated, I have completed IV flushes and administered antibiotics when I have worked at [Facility's name]. I wasn't aware that I was not able to administer premixed medications. I thought that I could. I knew that I could not administer anything that needed to be mixed or start an IV, but I did think I could do flushes and hang antibiotics that were already mixed. I never asked anyone to do those for me. I am not IV certified and I haven't changed a PICC line dressing, I can't do that. I didn't know that I was supposed to get an IV certified nurse to give my antibiotics. During an interview on 5/5/2022 at 2:35 PM, the Staffing Coordinator stated, I do the scheduling for the health center. We do not have enough staff to cover all the shifts, so we use agency. I put any open shifts in 'On shift'. I can not specify whether they are IV certified. I can only request a CNA, LPN, or RN positions. I schedule five to six nurses during the day, five to six nurses on the second shift and four for overnight. I do not staff specifically for IV administration of medications due to the fact that we always have an RN on site or one on call. I do not have access to whether they are IV certified or not. If they are agency staff, I cannot see if they are IV certified either. During a telephone interview on 5/5/2022 at 2:35 PM, Staff M, LPN, stated, I did not administer any IV medications. A flush is not a medication. I do not consider a flush to be an IV medication. My initials are on the MAR and that means that I administered the medication. I have not administered any other IV medications. During an interview on 5/5/2022 at 2:45 PM, the Staffing Scheduler was requested to provide the nursing licenses and IV certifications of the 30-hour training for IV administration of medications for all facility and agency staff LPNs. During a telephone interview on 5/5/2022 at 2:56 PM, Staff J, LPN, stated, I have not administered IV medication for anyone. On Saturday, I think it was Saturday, I told them I was not IV certified and the nurse said don't worry about it someone else will do it. I just signed it off and I don't know if it was administered but I did not administer it. I did sign the MAR, thinking about this I guess I shouldn't have done that at all. I don't remember what nurse I told that to. During an interview on 5/5/2022 at 2:57 PM, the Staffing Coordinator stated, The facility has two agency contracts, [Staffing Agencies' names]. From these agencies, we get staff that work a permanent shift, for example 40 hours a week, every week. The required documents are documents that are needed for our facility like TB [tuberculosis], and background checks. IV certification documentation is not one of the required documents. During an interview on 5/5/2022 at 3:05 PM, the Staffing Scheduler entered the conference room. The requested documentation was not provided. A second request was made for the nursing licenses and IV certifications of the 30-hour training for IV administration of medications for all facility and agency staff LPNs. During a telephone interview on 5/5/2022 at 3:13 PM, Staff O, LPN, stated, I am not certified to do IV administration of medications. I always get someone else to do my IVs for me. I will get everything ready, get the medication, the tubing, and the flushes. We will go into the room together and they administer the IV medication when I give the other medications. We do those at the same time. We both go into the room at the same time. I didn't realize that I shouldn't sign for the medication unless I actually administer it. I was provided training in my orientation about medication administration. I guess I should have known not to do that, not to sign if I didn't administer it, but I thought it was okay because I saw it being hung. A request was made for names of nurses who hung the medications signed as administered by Staff O. No names were provided. Review of the MARs and nursing progress notes for Resident #56 for the period of 3/22/2022 through 5/1/2022 did not provide documentation for nurses who may have hung and/or provided NS flushes for Resident #56 other than Staff O. During a telephone interview on 5/5/2022 at 5:30 PM, the Medical Doctor (MD) (attending physician for Residents #2 and #56) stated that he was not made aware that unqualified LPNs were administering IV medications to the residents in the facility. He stated, I would have thought the facility would have a system in place to either get their nurses certified or not allow them to give IV medications. That was not too smart of them. I will inform the rest of my staff of the situation so the residents can be assessed for injury. During an interview on 5/6/2022 at 2:10 PM, when discussed the IV 30-hour certifications were not provided for Staff O, LPN, Staff G, LPN, Staff E, LPN, Staff A, LPN, Staff F, LPN, Staff L, LPN, Staff I, LPN, Staff H, LPN, and Staff J, LPN, the DON stated, I do not have IV certifications for any nurses that had not already been provided. Review of the policy and procedure titled. Abuse, Neglect and Exploitation with an approval date of 2/23/2022 read, Abuse, neglect and exploitation is a complex and often hidden problem. Everyone has the responsibility to make a report when abuse, neglect or exploitation is suspected. Neglect: The failure or omission on the part of the caregiver to provide care, supervision, and services necessary to maintain the physical and mental health of a vulnerable adult. The failure of the caregiver to make a reasonable effort to protect a vulnerable adult from abuse neglect and exploitation by others. Review of the policy and procedure titled, Abuse Prevention Program with an approval date of 2/23/2022 read, It is the policy of this community to provide each resident with an environment that is free from verbal, sexual physical and mental abuse, corporal punishment, and involuntary seclusion. We have established policies and procedures that will provide personnel (including consultants, contractors, volunteers, and other caregivers who provide care and services to residents) with the knowledge to further ensure each resident is treated with individual respect and dignity. II. Orientation and Training of Employees: To assist in identification of abuse, the following definitions of abuse are provided during training: a. Abuse is defined as the willful infliction of injury, unreasonable confinement: intimidation: punishment with resulting physical harm, pain or mental anguish; or deprivation by an individual, including a caretaker, of goods and services that are necessary to attain and maintain physical, mental and psychosocial well-being; g. Neglect is defined as failure to provide goods and services necessary to avoid physical harm, mental anguish, or mental illness. III, Preventing Resident Abuse- Establishing a Resident Sensitive Environment: This community desires to prevent abuse, neglect, or misappropriation of property by establishing a resident sensitive and resident secure environment. This will be accomplished by a comprehensive quality management approach including the following: Staff supervision: On a regular basis, supervisors will monitor the ability of the staff to meet the needs of residents, staff understanding of individual resident care needs, and situations such as inappropriate language, incentive handling or impersonal care will be corrected as they occur. Incidents short of willful abuse will be handled through counseling, training, and if necessary or repeated, the community's progressive discipline policy. Review of the policy and procedure titled, Midline Catheter Flushing and Locking with a revision date of July 1, 2012, and an approval date of 2/23/2022 read, To be performed by: Licensed Nurses according to state law and facility policy. The nurse is responsible and accountable for obtaining and maintaining competence with infusion therapy within his or her scope of practice. Competency validation is documented in accordance with organizational policy. Review of the policy and procedure titled, Guidelines for Preventing Intravenous Catheter-Related Infections with a revision date of August 2014, and an approval date of 2/23/2022 read, Purpose: The purpose of this procedure is to maximally reduce the risk of infection associated with indwelling intravenous (IV) catheters. General Guidelines: 1. Facility staff who manage infusion catheters will have training and demonstrated clinical competency in intravenous therapy, including: b. proper procedures for the insertion and maintenance of IV catheters; and c. appropriate infection control measures to prevent IV catheter-related infections. Nurse Practice Guidelines to Prevent Catheter-Related Infections: Surveillance: 6. Any time that dressing is not intact or end caps are missing, the catheter has the potential for contamination. Catheter Site Dressing regimens: 1. Change the initial dressing after catheter placement within 24 hours. 4. Change TSM dressings on CVADs every 5-7 days or PRN (as needed) if damp, loosened, or visibly soiled. This does not require a doctor's order. Cleaning Needleless Connection devices: 2. Disinfect the needleless connector prior to each access using alcohol, tincture of iodine, or chlorohexidine gluconate/alcohol combination. Review of the policy and procedure titled, Administering Medications with an approval date of 2/23/2022 read, Policy statement: Medications shall be administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation: 1. Only licensed persons licensed or permitted by this state to prepare, administer, and document the administration of medications may do so. 2. The Director of Nursing Services will supervise and direct all nursing personnel who administer medications and/or have related functions. Review of Florida Administrative Code under 64B9-12.005, Competency and Knowledge Requirements Necessary to Qualify the LPN to Administer IV Therapy, read, (1) Contents. The board endorses the Intravenous Therapy Course Guidelines issued by the Education Department of the National Federation of Licensed Practical Nurses, November, 1983. The intravenous therapy education must contain the following components: (a) Policies and procedures of both the Nurse Practice Act and the employing agency in regard to intravenous therapy. This includes legalities of both the Licensed Practical Nurse role and the administration of safe care. Principles of charting are also included. (b) Psychological preparation and support for the patient receiving IV therapy as well as the appropriate family members/ significant others. (c) Site and function of the peripheral veins used for veinpuncture. (d) Procedure for veinpuncture, including physical and psychological preparation, site selection, skin preparation, palpation of veins, and collection of equipment. (e) Relationship between intravenous therapy and the body's homeostatic and regulatory functions, with attention to the clinical manifestations of fluid and electrolyte imbalance. (f) Signs and symptoms of local and systemic complications in the delivery of fluids and medications and the preventive and treatment measures for these complications. (g) Identification of various types of equipment used in administering intravenous therapy with content related to criteria for use of each and means of troubleshooting for malfunction. (h) Formulas used to calculate fluid and drug administration rate. (i) Methods of administering drugs intravenously and advantages and disadvantages of each. (j) Principles of compatibility and incompatibility of drugs and solutions. (k) Nursing management of the patient receiving drug therapy, including principles of chemotherapy, protocols, actions, and side effects. (l) Nursing management of the patient receiving blood and blood components, following institutional protocol. Include indications and contraindications for use; identification of adverse reactions. (m) Nursing management of the patient receiving parenteral nutrition, including principles of metabolism, potential complications, and physical and psychological measures to ensure the desired therapeutic effect. (n) Principles of infection control in IV therapy, including aseptic technique and prevention and treatment of iatrogenic infection. (o) Nursing management of special IV therapy procedures that are commonly used in the clinical setting, such as heparin lock, central lines, and arterial lines. (p) Glossary of common terminology pertinent to IV fluid therapy. (q) Performance check list by which to evaluate clinical application of knowledge and skills. (2) Central Lines. The Board recognizes that through appropriate education and training, a Licensed Practical Nurse is capable of performing intravenous therapy via central lines under the direction of a registered professional nurse as defined in subsection 64B9-12.002(2), F.A.C. Appropriate education and training requires a minimum of four (4) hours of instruction. The requisite four (4) hours of instruction may be included as part of the thirty (30) hours required for intravenous therapy education specified in subsection (4) of this rule. The education and training[TRUNCATED]
CRITICAL (L)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0726 (Tag F0726)

Someone could have died · This affected most or all residents

⚠️ Facility-wide issue

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure licensed nurses had appropriate competencies a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure licensed nurses had appropriate competencies and skills sets to provide nursing and related services to residents by allowing unqualified agency and/or facility staff to work outside of their scope of practice, administering IV (intravenous) medications via midline catheters for 4 of 4 residents, Residents #2, #56, #138, and #237, without certification of education, training and validation of competency for IV medication infusion to residents who are administered IV medications. IV infusion without IV certification and validation of competency could result in the likelihood of serious harm and/or death for residents who are administered IV medication infusions. This can result in an increased risk of infection, damage to veins and injection sites, an air embolism, phlebitis, and blood clots, which can occur from a poorly administered IV infusion. Phlebitis can cause blood clots, which can block important blood vessels, causing tissue damage or even be life-threatening. Lack of proper training and verification to assess IV patency (the line is open and not blocked allowing the treatment to flow directly into the patient's vein) can increase the spread of infection. Lack of training and verified competency to assess the insertion site for signs and symptoms of phlebitis or infection, fluid leaking (resulting in the treatment not being administered as ordered), redness, pain, tenderness and swelling can result in the likelihood of increased risk of serious harm and/or death. Findings include: 1. Review of the medical record for Resident #56 documented the resident was admitted to the facility on [DATE] with diagnoses of encounter for other orthopedic aftercare, aftercare following explantation (re-implantation) of knee joint prothesis, acute systolic (congestive) heart failure, hyperlipidemia, atherosclerotic (disease of the arteries characterized by the deposition of plaques of fatty material on their inner walls) heart disease, major depressive disorder, anemia, personal history of transient ischemic attack (mini stroke) and cerebral infarction (stroke is a brain lesion in which a cluster of brain cells die when they do not get enough blood) without residual deficits, and essential primary hypertension. During an observation for IV medication administration for Resident #56 on 5/4/2022 at 7:37 AM, Staff E, Licensed Practical Nurse (LPN), stated, The medication is due at 9 AM. I will not be able to administer it until 8 AM. Staff E entered Resident #56's room. The resident had a right double lumen peripherally inserted central catheter (PICC, a thin flexible tube that is inserted into a vein in the upper arm and guided, threaded, into a large vein above the right side of the heart called the superior vena cava, it is used to give intravenous fluids, antibiotics, blood transfusions and other drugs). The PICC line had no needleless connector on the left port, only a green cap and two needleless connectors on the right port of the PICC line. An empty Vancomycin 1000 mg bag of antibiotics was connected to the right port of the PICC line. Staff E removed the empty bag of Vancomycin, did not perform hand hygiene, did not don gloves, did not clean the IV insertion site, and flushed the right port of the PICC line that had two needleless connectors with ten milliliters of normal saline. Staff E did not aspirate to check for line patency (this ensures the line is open and in the correct placement). After exiting Resident #56's room, Staff E was observed speaking to other staff members. During an interview on 5/4/2022 at 7:47 AM, Staff E, LPN, stated, You will have to have another nurse hang the antibiotic. I am not IV certified. I did not take the 30-hour IV course. I cannot administer the medication. I am not certified to take care of the PICC line. I did not clean the hub or check that the line was patent by aspirating before I pushed the normal saline. I didn't think I needed to. I was just doing a flush. Review of the physician order for Resident #56 dated 4/29/2022 read, Cefepime HCL [Hydrochloride] 2 gm [gram]/100 ml [milliliters] use 2 grams intravenously every morning and at bedtime. Review of the physician order for Resident #56 dated 4/29/2022 read, Vancomycin HCL solution 1000 mg [milligrams]/200 ml use 1000 mg [milligrams] intravenously in the morning for prosthetic knee infection for 17 days. Review of the physician order for Resident #56 dated 4/29/2022 read, Vancomycin HCL solution 1000 mg/200 ml use 1000 mg intravenously in the evening for prosthetic knee infection for 17 days. Review of the Medication Administration Record (MAR) for Resident #56 documented Staff O, LPN, administered IV Vancomycin HCL on 3/22/22 at 10:59, on 3/23/22 at 8:31 AM, on 3/24/22 at 10:31 AM, on 3/25/22 at 12:31 PM, on 3/29/22 at 9:34 AM, on 3/30/22 at 9:35 AM, on 3/31/22 at 9:24 AM, on 4/1/22 at 9:16 AM, on 4/2/22 at 9:59 AM, on 4/3/22 at 9:44 AM, 4/3/22 at 9:21 PM, on 4/5/22 at 9:29 AM, 4/6/22 at 9:43 AM, on 4/7/22 at 10:01 AM, 4/8/22 at 9:53 AM, 4/12/22 at 9:49 AM, on 4/13/22 at 9:00 AM, on 4/16/22 at 10:11 AM, on 4/17/22 at 9:39 AM, 4/19/22 at 9:48 AM, on 4/20/22 at 10:14 AM, 4/21/22 at 10:17 AM, and on 4/22/22 at 10:34 AM. Review of the MAR for Resident #56 documented Staff G, LPN, administered IV Cefepime HCL solution on 4/3/22 at 5:50 PM, on 4/4/22 at 5:08 AM, 4/12/22 at 5:01 PM, on 4/13/22 at 5:58 AM, and on 5/1/22 at 9:36 PM. Review of the MAR for Resident #56 documented Staff G, LPN, administered IV Vancomycin HCL solution on 4/12/22 at 9:15 PM, on 5/1/22 at 5:50 PM, and on 5/2/22 at 5:43 AM. Review of the MAR for Resident #56 documented Staff E, LPN, administered IV Cefepime HCL solution on 4/6/22 at 6:30 PM, and on 5/3/22 at 9:33 PM. Review of the MAR for Resident #56 documented Staff E, LPN, administered IV Vancomycin HCL solution on 5/3/22 at 4:40 PM. Review of the MAR for Resident #56 documented Staff A, LPN, administered IV Vancomycin HCL solution on 4/6/22 at 9:14 PM. Review of the MAR for Resident #56 documented Staff L, LPN, administration of IV Cefepime HCL solution on 4/18/22 at 10:54 PM, on 4/19/22 at 7:15 AM. Review of the MAR for Resident #56 documented Staff I, LPN, administered IV Cefepime HCL solution on 4/20/22 at 6:58 PM. Review of the MAR for Resident #56 documented Staff I, LPN, administered IV Vancomycin HCL solution on 4/20/22 at 9:21 PM. 2. Review of the medical record for Resident #2 documented the resident was admitted to the facility on [DATE] with diagnoses of pneumonia, sepsis (a life-threatening complication of infection in the blood stream), COVID-19 (Corona Virus Disease 2019), urinary tract infection, congestive heart failure, chronic kidney disease, type 2 diabetes mellitus. Review of Resident #2's physician orders dated 4/21/2022 read, Cefazolin sodium-dextrose solution reconstituted 2-3 gm-% (50 ml). Use 50 ml Intravenously every 12 hours for bacteremia [bacteria in the circulating blood] until 5/22/22. Review of Resident #2's physician orders dated 4/20/2022 read, Normal saline flush solution 0.9% sodium chloride (NS) flush - use 10 ml intravenously every shift for IV patency until 5/22/22 - flush with 10 ml normal saline prior to and after administration of medication. Review of the MAR for Resident #2 documented Staff F, LPN, administered IV Cefazolin Sodium-Dextrose on 4/20/22 at 9:00 PM, IV normal saline flush solution 0.9% sodium chloride (NS) on 4/20/22 at 9:35 PM, IV NS flush on 4/29/22 at 6:28 PM, and IV Cefazolin Sodium-Dextrose solution and IV NS flush on 4/29/22 at 9:45 PM. Review of the MAR for Resident #2 documented Staff I, LPN, administered IV Cefazolin Sodium-Dextrose solution on 4/21/22 at 9:25 PM, IV NS flush on 4/23/22 at 4:31 PM, and IV NS flush on 4/23/22 at 9:25 PM. Review of the MAR for Resident #2 documented Staff A, LPN, administered IV NS flush on 4/23/22 at 7:44 PM, IV NS flush on 4/24/22 at 10:09 AM, IV Cefazolin Sodium-Dextrose solution on 4/24/22 at 10:11 AM, and IV NS flush on 4/24/22 at 9:21 PM. Review of the MAR for Resident #2 documented Staff H, LPN, administered IV NS flush on 4/27/22 at 12:46 AM Review of the MAR for Resident #2 documented Staff E, LPN, administered IV NS flush on 4/27/22 at 3:47 PM, IV Cefazolin Sodium-Dextrose solution and a NS flush on 4/27/22 at 8:58 PM, IV NS flush on 5/3/22 at 3:51 PM, IV Cefazolin Sodium-Dextrose solution and IV NS flush on 5/3/22 at 9:00 PM, and IV NS flush on 5/4/22 at 11:03 AM. Review of the MAR for Resident #2 documented Staff J, LPN, administered IV NS flush on 4/30/22 at 6:24 PM, IV Cefazolin Sodium-Dextrose solution and IV NS flush on 4/30/22 at 9:51 PM, and IV NS flush on 5/1/22 at 4:29 AM. Review of the MAR for Resident #2 documented Staff G, LPN, administered IV Cefazolin Sodium-Dextrose solution and IV NS flush on 5/1/22 at 9:37 PM. 3. Review of the medical record for Resident #138 documented the resident was admitted to the facility on [DATE] with diagnoses to include disruption of external operation (surgical) wound, pseudomonas (type of bacteria that causes infection) as the cause of diseases, encounter for surgical aftercare following surgery on the skin and subcutaneous tissue, cellulitis (deep skin infection that spreads quickly), fall on same level from slipping, tripping and stumbling with subsequent striking against object, presence of right artificial hip joint, moderate protein calorie malnutrition, chronic obstructive pulmonary disease (chronic inflammatory lung disease), hyperlipidemia (elevated lipid levels), atherosclerotic heart disease of native coronary artery without angina pectoris, paroxysmal atrial fibrillation (abnormal heart rhythm), nonrheumatic aortic valve stenosis (narrowing of the valve), obstructive sleep apnea, essential primary hypertension, muscle weakness, lack of coordination, weakness and peripheral vascular disease. Review of Resident #138's physician orders dated 4/5/2022 read, Flush each valved PICC catheter lumen with 10 ml NS before and after each use every 12 hours every 7 days for PICC line maintenance. Review of Resident #138's physician orders dated 4/5/22 read, Cefepime HCL Solution 2 GM/100 ml Use 100 ml intravenously every 12 hours for pseudomonas infection of surgical hip site for 6 weeks. Review of the MAR for Resident #138 documented Staff F, LPN, administered IV Cefepime on 4/10/22 at 8:00 PM, on 4/11/22 at 8:58 PM, on 4/13/22 at 9:26 PM, on 4/14/22 at 10:03 PM, on 4/22/22 at 9:32 AM, on 4/23/22 at 10:37 PM, on 4/24/22 at 8:53 PM, on 4/25/22 at 8:26 PM, on 4/27/22 at 9:19 PM, and on 4/28/22 at 8:17 PM. Review of the MAR for Resident #138 documented Staff A, LPN, administered IV Cefepime on 4/16/22 at 10:20 AM, on 4/20/22 at 9:06 AM, on 4/20/22 at 9:36 PM, on 4/22/22 at 10:35 AM, on 4/27/22 at 11:13 AM, and on 4/29/22 at 8:23 AM. 4. Review of the medical record for Resident #237 documented the resident was admitted to the facility on [DATE] with diagnoses to include encounter for orthopedic aftercare, displaced bicondylar fracture of right tibia, tear of lateral meniscus, history of falling, hyperlipidemia, atherosclerotic heart disease, hypertension, gastroesophageal reflux disease (where the liquid content of the stomach refluxes into the esophagus), morbid obesity, hypothyroidism, benign prostatic hyperplasia (flow of urine is blocked due to the enlargement of prostate gland), anemia, major depressive disorder, and type 2 diabetes mellitus. Review of the physician orders for Resident #237 dated 5/2/2022 read, Sodium Chloride Solution 0.9%. Use 75 ml/hr [hour] IV every shift for dehydration for 1 day. IV fluids for 2 liters then stop fluids. Review of the MAR for Resident #237 documented Staff E, LPN, administered IV NS flush on 5/3/22 at 6:20 PM. During an interview on 5/4/2022 at 8:17 AM, the Acting Director of Nursing (DON) stated, I am responsible for all the care delivered in the facility. I spoke to the LPN, [Staff E's name] and he was saying he did an IV course, but it might not be the 30-hour course that he needs. We are checking with the agency and with human resources to determine what is true. I'm not sure who actually takes care of knowing an agency staff qualification if they are an LPN. I will check into this. A request was made for Staff E's 30-hour IV certification documentation. During an interview on 5/4/2022 at 8:25 AM, the Quality Improvement Nurse Manager stated, It is a nursing standard of practice that the LPN must be certified with an IV course to administer IV medications in a central line. I am not responsible for the onboarding of staff and what their certifications and abilities are. I was not aware that there were LPNs who are not certified administering IV medications. We have a registered nurse or IV certified LPN available at all times and they are on call also for off hours. During an interview on 5/4/2022 at 8:30 AM, the Administrator was informed Staff E administered IV NS and Staff E then stated he did not have IV certification. When asked how the facility received information from the agencies related to IV certification, the Administrator stated, I don't know. During an interview on 5/4/2022 at 8:38 AM, the Acting DON stated, He [Staff E] only has 16 hours. A request was made for all IV certifications for all nurses on staff and all agency staff. During an interview on 5/4/2022 at 8:40 AM, the Education Coordinator stated, I am not responsible for maintaining staff competency. I am responsible for onboarding and education of brand-new staff. I work out of HR [Human Resources] and do orientation, Relias training, fire and life safety and HIPPA [Health Insurance Portability and Accountability Act] compliance. I do not deal with maintaining competency of agency staff that is the responsibility of the DON. During an interview on 5/4/2022 at 9:45 AM, Staff A, Agency LPN, stated, I am not IV certified and I would get a staff member who was if I had any to administer. I did administer medications if I signed that I did. If my initials are in the box, I must have administered them. I should not administer any IV medications or flush a PICC, midline or IV. I did administer IV medications to [Resident #138's name] on 4/16, 4/20, 4/22, 4/27 and 4/29. Those are my initials that I administered them. During an interview on 5/4/2022 at 3:20 PM, Staff F, Agency LPN, stated she was not IV certified. She was not aware that she needed to be IV certified in the state of Florida. She stated no one at this facility asked her for IV certification before giving IV medications. She has been administering IVs in the facility, hanging IVs and administering IV pushes. During an interview on 5/5/2022 at 9:02 AM, the Administrator stated the agency provided staff with baseline requirements and IV certification was not one of them. He stated he could not verify if any of the agency staff had IV certifications because that information was not requested. His expectation was that agency staff that were not IV certified should not administer IV medications. The facility posted staff openings on an application called on shift. The agency staff signed up for the shifts they wanted. The posting for the needed shift did not indicate if IV certification was required. Review of the Supplemental Staffing Agreement for Healthcare Professionals entered into August 22, 2021 between [Staffing Agency's name] and Lake Port Square, LLC, read, II. Temporary Placement. b. Candidate Qualifications. Except where prohibited by law, [Staffing Agency's name] will provide Client with qualifications of Candidates as reasonably necessary to establish competency, which may include completed employment application, clinical skills checklist(s), medication competency exam professional references, and verification of license. [Staffing Agency's name] will verify that each Candidate has the minimum experience requested by Client within the area of assignment. Furthermore, [Staffing Agency's name] will maintain compliance documentation on file for each Candidate referred to Client. Client agrees to maintain such compliance documentation in a trustworthy manner in a secure and confidential location and to protect such documentation from any unauthorized disclosure consistent with state and federal law. The required compliance documentation will be specified in writing by Client prior to Candidate's start date (the required documentation). Client may request additional compliance documentation; provided, however, [Staffing Agency's name] shall not be obligated to produce documentation in addition to the Required Documentation. If [Staffing Agency's name] does not produce additional documentation, Client may cancel the order. All Clients request for additional documentation requests must be made in writing. During an interview on 5/5/2022 at 9:05 AM, the Acting Director of Nursing (DON) stated, We use agency staff every day. Each staff from agency that we use should be aware of the need for the IV certification 30-hour course and not administer any medications they are not qualified to administer. There is a nurse on call 24 hours a day, an RN [Registered Nurse], so even if we did not have someone in the building who was certified they could call at any time and we would need to come administer the medication. I expect that our nurses would not sign for something that they have not administered. I would expect the nurses who administered the medication to follow the five rights of administration and would complete their own documentation. I can't give you a good answer as to why this wasn't happening. I was not aware that this wasn't happening. We do not have a specific competency for agency staff. I don't think we would need to post for a specifically IV certified LPN because we have someone available twenty-four hours a day, someone on call in case of emergencies and they should just call me if they have questions. The on-call schedule is posted at each nurse's station and the fulltime staff would always know they can call me. During an interview on 5/5/2022 at 9:23 AM, the Medical Director stated he was made aware of the fact that unqualified LPNs were administering IV medications to the residents in the facility, in which two of the residents [Residents #138 and #237's names] were directly under his care. He stated he received a call from the administrator from the facility on 5/4/2022. He stated he was not aware of the fact that the situation prior to the call/notification on 5/4/2022. During a telephone interview on 5/5/2022 at 2:17 PM, Staff H, LPN, stated, I have completed IV flushes and administered antibiotics when I have worked at [Facility's name]. I wasn't aware that I was not able to administer premixed medications. I thought that I could. I knew that I could not administer anything that needed to be mixed or start an IV, but I did think I could do flushes and hang antibiotics that were already mixed. I never asked anyone to do those for me. I am not IV certified and I haven't changed a PICC line dressing, I can't do that. I didn't know that I was supposed to get an IV certified nurse to give my antibiotics. During an interview on 5/5/2022 at 2:35 PM, the Staffing Coordinator stated, I do the scheduling for the health center. We do not have enough staff to cover all the shifts, so we use agency. I put any open shifts in 'On shift'. I can not specify whether they are IV certified. I can only request a CNA, LPN, or RN positions. I schedule five to six nurses during the day, five to six nurses on the second shift and four for overnight. I do not staff specifically for IV administration of medications due to the fact that we always have an RN on site or one on call. I do not have access to whether they are IV certified or not. If they are agency staff, I cannot see if they are IV certified either. During a telephone interview on 5/5/2022 at 2:35 PM, Staff M, LPN, stated, I did not administer any IV medications. A flush is not a medication. I do not consider a flush to be an IV medication. My initials are on the MAR and that means that I administered the medication. I have not administered any other IV medications. During an interview on 5/5/2022 at 2:45 PM, the Staffing Scheduler was requested to provide the nursing licenses and IV certifications of the 30-hour training for IV administration of medications for all facility and agency staff LPNs. During a telephone interview on 5/5/2022 at 2:56 PM, Staff J, LPN, stated, I have not administered IV medication for anyone. On Saturday, I think it was Saturday, I told them I was not IV certified and the nurse said don't worry about it someone else will do it. I just signed it off and I don't know if it was administered but I did not administer it. I did sign the MAR, thinking about this I guess I shouldn't have done that at all. I don't remember what nurse I told that to. During an interview on 5/5/2022 at 2:57 PM, the Staffing Coordinator stated, The facility has two agency contracts, [Staffing Agencies' names]. From these agencies, we get staff that work a permanent shift, for example 40 hours a week, every week. The required documents are documents that are needed for our facility like TB [tuberculosis], and background checks. IV certification documentation is not one of the required documents. During an interview on 5/5/2022 at 3:05 PM, the Staffing Scheduler entered the conference room. The requested documentation was not provided. A second request was made for the nursing licenses and IV certifications of the 30-hour training for IV administration of medications for all facility and agency staff LPNs. During a telephone interview on 5/5/2022 at 3:13 PM, Staff O, LPN, stated, I am not certified to do IV administration of medications. I always get someone else to do my IVs for me. I will get everything ready, get the medication, the tubing, and the flushes. We will go into the room together and they administer the IV medication when I give the other medications. We do those at the same time. We both go into the room at the same time. I didn't realize that I shouldn't sign for the medication unless I actually administer it. I was provided training in my orientation about medication administration. I guess I should have known not to do that, not to sign if I didn't administer it, but I thought it was okay because I saw it being hung. A request was made for names of nurses who hung the medications signed as administered by Staff O. No names were provided. Review of the MARs and nursing progress notes for Resident #56 for the period of 3/22/2022 through 5/1/2022 did not provide documentation for nurses who may have hung and/or provided NS flushes for Resident #56 other than Staff O. During a telephone interview on 5/5/2022 at 5:30 PM, the Medical Doctor (MD) (attending physician for Residents #2 and #56) stated that he was not made aware that unqualified LPNs were administering IV medications to the residents in the facility. He stated, I would have thought the facility would have a system in place to either get their nurses certified or not allow them to give IV medications. That was not too smart of them. I will inform the rest of my staff of the situation so the residents can be assessed for injury. During an interview on 5/6/2022 at 2:10 PM, when discussed the IV 30-hour certifications were not provided for Staff O, LPN, Staff G, LPN, Staff E, LPN, Staff A, LPN, Staff F, LPN, Staff L, LPN, Staff I, LPN, Staff H, LPN, and Staff J, LPN, the DON stated, I do not have IV certifications for any nurses that had not already been provided. Review of the policy and procedure titled, Midline Catheter Flushing and Locking with a revision date of July 1, 2012, and an approval date of 2/23/2022 read, To be performed by: Licensed Nurses according to state law and facility policy. The nurse is responsible and accountable for obtaining and maintaining competence with infusion therapy within his or her scope of practice. Competency validation is documented in accordance with organizational policy. Review of the policy and procedure titled, Guidelines for Preventing Intravenous Catheter-Related Infections with a revision date of August 2014, and an approval date of 2/23/2022 read, Purpose: The purpose of this procedure is to maximally reduce the risk of infection associated with indwelling intravenous (IV) catheters. General Guidelines: 1. Facility staff who manage infusion catheters will have training and demonstrated clinical competency in intravenous therapy, including: b. proper procedures for the insertion and maintenance of IV catheters; and c. appropriate infection control measures to prevent IV catheter-related infections. Nurse Practice Guidelines to Prevent Catheter-Related Infections: Surveillance: 6. Any time that dressing is not intact or end caps are missing, the catheter has the potential for contamination. Catheter Site Dressing regimens: 1. Change the initial dressing after catheter placement within 24 hours. 4. Change TSM dressings on CVADs every 5-7 days or PRN (as needed) if damp, loosened, or visibly soiled. This does not require a doctor's order. Cleaning Needleless Connection devices: 2. Disinfect the needleless connector prior to each access using alcohol, tincture of iodine, or chlorohexidine gluconate/alcohol combination. Review of the policy and procedure titled, Administering Medications with an approval date of 2/23/2022 read, Policy statement: Medications shall be administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation: 1. Only licensed persons licensed or permitted by this state to prepare, administer, and document the administration of medications may do so. 2. The Director of Nursing Services will supervise and direct all nursing personnel who administer medications and/or have related functions. Review of Florida Administrative Code under 64B9-12.005, Competency and Knowledge Requirements Necessary to Qualify the LPN to Administer IV Therapy, read, (1) Contents. The board endorses the Intravenous Therapy Course Guidelines issued by the Education Department of the National Federation of Licensed Practical Nurses, November, 1983. The intravenous therapy education must contain the following components: (a) Policies and procedures of both the Nurse Practice Act and the employing agency in regard to intravenous therapy. This includes legalities of both the Licensed Practical Nurse role and the administration of safe care. Principles of charting are also included. (b) Psychological preparation and support for the patient receiving IV therapy as well as the appropriate family members/ significant others. (c) Site and function of the peripheral veins used for veinpuncture. (d) Procedure for veinpuncture, including physical and psychological preparation, site selection, skin preparation, palpation of veins, and collection of equipment. (e) Relationship between intravenous therapy and the body's homeostatic and regulatory functions, with attention to the clinical manifestations of fluid and electrolyte imbalance. (f) Signs and symptoms of local and systemic complications in the delivery of fluids and medications and the preventive and treatment measures for these complications. (g) Identification of various types of equipment used in administering intravenous therapy with content related to criteria for use of each and means of troubleshooting for malfunction. (h) Formulas used to calculate fluid and drug administration rate. (i) Methods of administering drugs intravenously and advantages and disadvantages of each. (j) Principles of compatibility and incompatibility of drugs and solutions. (k) Nursing management of the patient receiving drug therapy, including principles of chemotherapy, protocols, actions, and side effects. (l) Nursing management of the patient receiving blood and blood components, following institutional protocol. Include indications and contraindications for use; identification of adverse reactions. (m) Nursing management of the patient receiving parenteral nutrition, including principles of metabolism, potential complications, and physical and psychological measures to ensure the desired therapeutic effect. (n) Principles of infection control in IV therapy, including aseptic technique and prevention and treatment of iatrogenic infection. (o) Nursing management of special IV therapy procedures that are commonly used in the clinical setting, such as heparin lock, central lines, and arterial lines. (p) Glossary of common terminology pertinent to IV fluid therapy. (q) Performance check list by which to evaluate clinical application of knowledge and skills. (2) Central Lines. The Board recognizes that through appropriate education and training, a Licensed Practical Nurse is capable of performing intravenous therapy via central lines under the direction of a registered professional nurse as defined in subsection 64B9-12.002(2), F.A.C. Appropriate education and training requires a minimum of four (4) hours of instruction. The requisite four (4) hours of instruction may be included as part of the thirty (30) hours required for intravenous therapy education specified in subsection (4) of this rule. The education and training required in this subsection shall include, at a minimum, didactic and clinical practicum instruction in the following areas: (a) Central venous anatomy and physiology; (b) CVL site assessment; (c) CVL dressing and cap changes; (d) CVL flushing; (e) CVL medication and fluid administration; (f) CVL blood drawing; and (g) CVL complications and remedial measures. Upon completion of the intravenous therapy training via central lines, the Licensed Practical Nurse shall be assessed on both theoretical knowledge and practice, as well as clinical practice and competence. The clinical practice assessment must be witnesses by a Registered Nurse who shall file a proficiency statement regarding the Licensed Practical Nurse's ability to perform intravenous therapy via central lines. The proficiency statement shall be kept in the Licensed Practical Nurse's personnel file. The Immediate Jeopardy was removed onsite after the receipt of an acceptable immediate jeopardy removal plan. The survey team verified the facility's actions for removal of immediacy to prevent the likelihood of harm and/or possible death as evidenced by review of Abuse and Neglect training provided by the Education Coordinator completed on 5/4/2022; review of Abuse and Neglect training provided by the Administrator completed on 5/4/2022 to include all leadership staff; review of daily audits dated 5/4/2022, 5/5/2022 and 5/6/2022 on current IV residents; review of the on-call schedule for May 2022 documenting an RN scheduled on call for each day of May; review of the posted list of the approved IV certified agency nurses posted at both nursing stations; review of the Ad Hoc Quality Assurance Meeting dated 5/4/2022 to discuss LPN staff qualifications to administer IV medications; interviews conducted on 5/6/2022 PM with six agency LPNs and three facility LPNs, five facility registered nurses who verified the provided training related to IV certification requirement to administer IV medications, and abuse and neglect; interviews with the Administrator, the Acting DON, the MDS Nurse, and the Quality Improvement Nurse Manager on 5/6/2022, who verified receiving training on scope of practice of LPNs, IV certifications, and abuse and neglect.
CRITICAL (L)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected most or all residents

⚠️ Facility-wide issue

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility administration failed to effectively and efficiently attain or ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility administration failed to effectively and efficiently attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident by not assuming full responsibility for the day to day operations of the facility by allowing unqualified agency and/or facility staff to work outside of their scope of practice, administering IV (intravenous) medications via midline catheters for 4 of 4 residents, Residents #2, #56, #138, and #237, without certification of education, training and validation of competency for IV medication infusion to residents who are administered IV medications. IV infusion without IV certification and validation of competency could result in the likelihood of serious harm and/or death for residents who are administered IV medication infusions. This can result in an increased risk of infection, damage to veins and injection sites, an air embolism, phlebitis, and blood clots, which can occur from a poorly administered IV infusion. Phlebitis can cause blood clots, which can block important blood vessels, causing tissue damage or even be life-threatening. Lack of proper training and verification to assess IV patency (the line is open and not blocked allowing the treatment to flow directly into the patient's vein) can increase the spread of infection. Lack of training and verified competency to assess the insertion site for signs and symptoms of phlebitis or infection, fluid leaking (resulting in the treatment not being administered as ordered), redness, pain, tenderness and swelling can result in the likelihood of increased risk of serious harm and/or death. Findings include: Review of the job description for the Administrator (effective date August 3, 2021) read, General summary/major function: The administrator is responsible for assisting the Chief Administrative Officer/Executive Director in the overall administration of the Community. S/he supervises the operation of the service departments as directed by the Executive Director, with primary emphasis on the health center. Essential duties and responsibilities: Supervise assigned department directors, attend and participate in department director meetings Monitor in-service education for employees, oversee/conduct in-service education for employees. Review of the job description for the Director of Clinical Services (Director of Nursing) (effective date 02/2020) read, The Director of Clinical Services is responsible for the overall supervision, provision, and quality of nursing care in the Health center and residential apartments. He/She is responsible for the selection, training, discipline, and supervision for all nursing related Health center personnel. Principle Duties: Essential job duties . 7. Develops and participates in a new staff orientation program for his/her employees, including private duty and agency staff. Review of the job description for the Quality Improvement Nurse (effective date 02/2020) read, General Summary: Monitors and manages the quality measures and indicators of the community through planning, developing, directing and evaluating educational and clinical training programs. Evaluates and develops policies for the community's risk management systems in accordance with regulations to protect residents, staff and facility from loss. Principle duties: 2, documents and reviews medication and treatment sheets for accuracy and compliance with physician orders, professional standards, federal and state regulations and company policies. 5. Directs and coordinates all in-service educational programs of the facility in accordance with regulations. Develops, maintains and directs orientation programs for skilled nursing personnel. 1. Review of the medical record for Resident #56 documented the resident was admitted to the facility on [DATE] with diagnoses of encounter for other orthopedic aftercare, aftercare following explantation (re-implantation) of knee joint prothesis, acute systolic (congestive) heart failure, hyperlipidemia, atherosclerotic (disease of the arteries characterized by the deposition of plaques of fatty material on their inner walls) heart disease, major depressive disorder, anemia, personal history of transient ischemic attack (mini stroke) and cerebral infarction (stroke is a brain lesion in which a cluster of brain cells die when they don't get enough blood) without residual deficits, and essential primary hypertension. During an observation on 5/4/2022 at 7:37 AM, when the surveyor requested Staff E, Licensed Practical Nurse (LPN), to observe IV medications administration for Resident #56, Staff E stated, The medication is due at 9 AM. I will not be able to administer it until 8 AM. Staff E entered Resident #56's room. The resident had a right double lumen peripherally inserted central catheter (PICC, a thin flexible tube that is inserted into a vein in the upper arm and guided, threaded, into a large vein above the right side of the heart called the superior vena cava, it is used to give intravenous fluids, antibiotics, blood transfusions and other drugs). The PICC line had no needleless connector on the left port, only a green cap and two needleless connectors on the right port of the PICC line. An empty Vancomycin 1000 mg bag of antibiotics was connected to the right port of the PICC line. Staff E removed the empty bag of Vancomycin, did not perform hand hygiene, did not don gloves, did not clean the IV insertion site, and flushed the right port of the PICC line that had two needleless connectors with ten milliliters of normal saline. Staff E did not aspirate to check for line patency (this ensures the line is open and in the correct placement). After exiting Resident #56's room, Staff E was observed speaking to other staff members. During an interview on 5/4/2022 at 7:47 AM, Staff E, LPN, stated, You will have to have another nurse hang the antibiotic. I am not IV certified. I did not take the 30-hour IV course. I cannot administer the medication. I am not certified to take care of the PICC line. I did not clean the hub or check that the line was patent by aspirating before I pushed the normal saline. I didn't think I needed to. I was just doing a flush. Review of the physician order for Resident #56 dated 4/29/2022 read, Cefepime HCL [Hydrochloride] 2 gm [gram]/100 ml [milliliters] use 2 grams intravenously every morning and at bedtime. Review of the physician order for Resident #56 dated 4/29/2022 read, Vancomycin HCL solution 1000 mg [milligrams]/200 ml use 1000 mg [milligrams] intravenously in the morning for prosthetic knee infection for 17 days. Review of the physician order for Resident #56 dated 4/29/2022 read, Vancomycin HCL solution 1000 mg/200 ml use 1000 mg intravenously in the evening for prosthetic knee infection for 17 days. Review of the Medication Administration Record (MAR) for Resident #56 documented Staff O, LPN, administered IV Vancomycin HCL on 3/22/22 at 10:59, on 3/23/22 at 8:31 AM, on 3/24/22 at 10:31 AM, on 3/25/22 at 12:31 PM, on 3/29/22 at 9:34 AM, on 3/30/22 at 9:35 AM, on 3/31/22 at 9:24 AM, on 4/1/22 at 9:16 AM, on 4/2/22 at 9:59 AM, on 4/3/22 at 9:44 AM, 4/3/22 at 9:21 PM, on 4/5/22 at 9:29 AM, 4/6/22 at 9:43 AM, on 4/7/22 at 10:01 AM, 4/8/22 at 9:53 AM, 4/12/22 at 9:49 AM, on 4/13/22 at 9:00 AM, on 4/16/22 at 10:11 AM, on 4/17/22 at 9:39 AM, 4/19/22 at 9:48 AM, on 4/20/22 at 10:14 AM, 4/21/22 at 10:17 AM, and on 4/22/22 at 10:34 AM. Review of the MAR for Resident #56 documented Staff G, LPN, administered IV Cefepime HCL solution on 4/3/22 at 5:50 PM, on 4/4/22 at 5:08 AM, 4/12/22 at 5:01 PM, on 4/13/22 at 5:58 AM, and on 5/1/22 at 9:36 PM. Review of the MAR for Resident #56 documented Staff G, LPN, administered IV Vancomycin HCL solution on 4/12/22 at 9:15 PM, on 5/1/22 at 5:50 PM, and on 5/2/22 at 5:43 AM. Review of the MAR for Resident #56 documented Staff E, LPN, administered IV Cefepime HCL solution on 4/6/22 at 6:30 PM, and on 5/3/22 at 9:33 PM. Review of the MAR for Resident #56 documented Staff E, LPN, administered IV Vancomycin HCL solution on 5/3/22 at 4:40 PM. Review of the MAR for Resident #56 documented Staff A, LPN, administered IV Vancomycin HCL solution on 4/6/22 at 9:14 PM. Review of the MAR for Resident #56 documented Staff L, LPN, administration of IV Cefepime HCL solution on 4/18/22 at 10:54 PM, on 4/19/22 at 7:15 AM. Review of the MAR for Resident #56 documented Staff I, LPN, administered IV Cefepime HCL solution on 4/20/22 at 6:58 PM. Review of the MAR for Resident #56 documented Staff I, LPN, administered IV Vancomycin HCL solution on 4/20/22 at 9:21 PM. 2. Review of the medical record for Resident #2 documented the resident was admitted to the facility on [DATE] with diagnoses of pneumonia, sepsis (a life-threatening complication of infection in the blood stream), COVID-19 (Corona Virus Disease 2019), urinary tract infection, congestive heart failure, chronic kidney disease, type 2 diabetes mellitus. Review of Resident #2's physician orders dated 4/21/2022 read, Cefazolin sodium-dextrose solution reconstituted 2-3 gm-% (50 ml). Use 50 ml Intravenously every 12 hours for bacteremia [bacteria in the circulating blood] until 5/22/22. Review of Resident #2's physician orders dated 4/20/2022 read, Normal saline flush solution 0.9% sodium chloride (NS) flush - use 10 ml intravenously every shift for IV patency until 5/22/22 - flush with 10 ml normal saline prior to and after administration of medication. Review of the MAR for Resident #2 documented Staff F, LPN, administered IV Cefazolin Sodium-Dextrose on 4/20/22 at 9:00 PM, IV normal saline flush solution 0.9% sodium chloride (NS) on 4/20/22 at 9:35 PM, IV NS flush on 4/29/22 at 6:28 PM, and IV Cefazolin Sodium-Dextrose solution and IV NS flush on 4/29/22 at 9:45 PM. Review of the MAR for Resident #2 documented Staff I, LPN, administered IV Cefazolin Sodium-Dextrose solution on 4/21/22 at 9:25 PM, IV NS flush on 4/23/22 at 4:31 PM, and IV NS flush on 4/23/22 at 9:25 PM. Review of the MAR for Resident #2 documented Staff A, LPN, administered IV NS flush on 4/23/22 at 7:44 PM, IV NS flush on 4/24/22 at 10:09 AM, IV Cefazolin Sodium-Dextrose solution on 4/24/22 at 10:11 AM, and IV NS flush on 4/24/22 at 9:21 PM. Review of the MAR for Resident #2 documented Staff H, LPN, administered IV NS flush on 4/27/22 at 12:46 AM Review of the MAR for Resident #2 documented Staff E, LPN, administered IV NS flush on 4/27/22 at 3:47 PM, IV Cefazolin Sodium-Dextrose solution and a NS flush on 4/27/22 at 8:58 PM, IV NS flush on 5/3/22 at 3:51 PM, IV Cefazolin Sodium-Dextrose solution and IV NS flush on 5/3/22 at 9:00 PM, and IV NS flush on 5/4/22 at 11:03 AM. Review of the MAR for Resident #2 documented Staff J, LPN, administered IV NS flush on 4/30/22 at 6:24 PM, IV Cefazolin Sodium-Dextrose solution and IV NS flush on 4/30/22 at 9:51 PM, and IV NS flush on 5/1/22 at 4:29 AM. Review of the MAR for Resident #2 documented Staff G, LPN, administered IV Cefazolin Sodium-Dextrose solution and IV NS flush on 5/1/22 at 9:37 PM. 3. Review of the medical record for Resident #138 documented the resident was admitted to the facility on [DATE] with diagnoses to include disruption of external operation (surgical) wound, pseudomonas (type of bacteria that causes infection) as the cause of diseases, encounter for surgical aftercare following surgery on the skin and subcutaneous tissue, cellulitis (deep skin infection that spreads quickly), fall on same level from slipping, tripping and stumbling with subsequent striking against object, presence of right artificial hip joint, moderate protein calorie malnutrition, chronic obstructive pulmonary disease (chronic inflammatory lung disease), hyperlipidemia (elevated lipid levels), atherosclerotic heart disease of native coronary artery without angina pectoris, paroxysmal atrial fibrillation (abnormal heart rhythm), nonrheumatic aortic valve stenosis (narrowing of the valve), obstructive sleep apnea, essential primary hypertension, muscle weakness, lack of coordination, weakness and peripheral vascular disease. Review of Resident #138's physician orders dated 4/5/2022 read, Flush each valved PICC catheter lumen with 10 ml NS before and after each use every 12 hours every 7 days for PICC line maintenance. Review of Resident #138's physician orders dated 4/5/22 read, Cefepime HCL Solution 2 GM/100 ml Use 100 ml intravenously every 12 hours for pseudomonas infection of surgical hip site for 6 weeks. Review of the MAR for Resident #138 documented Staff F, LPN, administered IV Cefepime on 4/10/22 at 8:00 PM, on 4/11/22 at 8:58 PM, on 4/13/22 at 9:26 PM, on 4/14/22 at 10:03 PM, on 4/22/22 at 9:32 AM, on 4/23/22 at 10:37 PM, on 4/24/22 at 8:53 PM, on 4/25/22 at 8:26 PM, on 4/27/22 at 9:19 PM, and on 4/28/22 at 8:17 PM. Review of the MAR for Resident #138 documented Staff A, LPN, administered IV Cefepime on 4/16/22 at 10:20 AM, on 4/20/22 at 9:06 AM, on 4/20/22 at 9:36 PM, on 4/22/22 at 10:35 AM, on 4/27/22 at 11:13 AM, and on 4/29/22 at 8:23 AM. 4. Review of the medical record for Resident #237 documented the resident was admitted to the facility on [DATE] with diagnoses to include encounter for orthopedic aftercare, displaced bicondylar fracture of right tibia, tear of lateral meniscus, history of falling, hyperlipidemia, atherosclerotic heart disease, hypertension, gastroesophageal reflux disease (where the liquid content of the stomach refluxes into the esophagus), morbid obesity, hypothyroidism, benign prostatic hyperplasia (flow of urine is blocked due to the enlargement of prostate gland), anemia, major depressive disorder, and type 2 diabetes mellitus. Review of the physician orders for Resident #237 dated 5/2/2022 read, Sodium Chloride Solution 0.9%. Use 75 ml/hr [hour] IV every shift for dehydration for 1 day. IV fluids for 2 liters then stop fluids. Review of the MAR for Resident #237 documented Staff E, LPN, administered IV NS flush on 5/3/22 at 6:20 PM. During an interview on 5/4/2022 at 8:17 AM, the Acting Director of Nursing (DON) stated, I am responsible for all the care delivered in the facility. I spoke to the LPN, [Staff E's name] and he was saying he did an IV course, but it might not be the 30-hour course that he needs. We are checking with the agency and with human resources to determine what is true. I'm not sure who actually takes care of knowing an agency staff qualification if they are an LPN. I will check into this. A request was made for Staff E's 30-hour IV certification documentation. During an interview on 5/4/2022 at 8:25 AM, the Quality Improvement Nurse Manager stated, It is a nursing standard of practice that the LPN must be certified with an IV course to administer IV medications in a central line. I am not responsible for the onboarding of staff and what their certifications and abilities are. I was not aware that there were LPNs who are not certified administering IV medications. We have a registered nurse or IV certified LPN available at all times and they are on call also for off hours. During an interview on 5/4/2022 at 8:30 AM, the Administrator was informed Staff E administered IV NS and Staff E then stated he did not have IV certification. When asked how the facility received information from the agencies related to IV certification, the Administrator stated, I don't know. During an interview on 5/4/2022 at 8:38 AM, the Acting DON stated, He [Staff E] only has 16 hours. A request was made for all IV certifications for all nurses on staff and all agency staff. During an interview on 5/4/2022 at 8:40 AM, the Education Coordinator stated, I am not responsible for maintaining staff competency. I am responsible for onboarding and education of brand-new staff. I work out of HR [Human Resources] and do orientation, Relias training, fire and life safety and HIPPA [Health Insurance Portability and Accountability Act] compliance. I do not deal with maintaining competency of agency staff that is the responsibility of the DON. During an interview on 5/4/2022 at 9:45 AM, Staff A, Agency LPN, stated, I am not IV certified and I would get a staff member who was if I had any to administer. I did administer medications if I signed that I did. If my initials are in the box, I must have administered them. I should not administer any IV medications or flush a PICC, midline or IV. I did administer IV medications to [Resident #138's name] on 4/16, 4/20, 4/22, 4/27 and 4/29. Those are my initials that I administered them. During an interview on 5/4/2022 at 3:20 PM, Staff F, Agency LPN, stated she was not IV certified. She was not aware that she needed to be IV certified in the state of Florida. She stated no one at this facility asked her for IV certification before giving IV medications. She has been administering IVs in the facility, hanging IVs and administering IV pushes. During an interview on 5/5/2022 at 9:02 AM, the Administrator stated the agency provided staff with baseline requirements and IV certification was not one of them. He stated he could not verify if any of the agency staff had IV certifications because that information was not requested. His expectation was that agency staff that were not IV certified should not administer IV medications. The facility posted staff openings on an application called on shift. The agency staff signed up for the shifts they wanted. The posting for the needed shift did not indicate if IV certification was required. Review of the Supplemental Staffing Agreement for Healthcare Professionals entered into August 22, 2021 between [Staffing Agency's name] and Lake Port Square, LLC, read, II. Temporary Placement. b. Candidate Qualifications. Except where prohibited by law, [Staffing Agency's name] will provide Client with qualifications of Candidates as reasonably necessary to establish competency, which may include completed employment application, clinical skills checklist(s), medication competency exam professional references, and verification of license. [Staffing Agency's name] will verify that each Candidate has the minimum experience requested by Client within the area of assignment. Furthermore, [Staffing Agency's name] will maintain compliance documentation on file for each Candidate referred to Client. Client agrees to maintain such compliance documentation in a trustworthy manner in a secure and confidential location and to protect such documentation from any unauthorized disclosure consistent with state and federal law. The required compliance documentation will be specified in writing by Client prior to Candidate's start date (the required documentation). Client may request additional compliance documentation; provided, however, [Staffing Agency's name] shall not be obligated to produce documentation in addition to the Required Documentation. If [Staffing Agency's name] does not produce additional documentation, Client may cancel the order. All Clients request for additional documentation requests must be made in writing. During an interview on 5/5/2022 at 9:05 AM, the Acting Director of Nursing (DON) stated, We use agency staff every day. Each staff from agency that we use should be aware of the need for the IV certification 30-hour course and not administer any medications they are not qualified to administer. There is a nurse on call 24 hours a day, an RN [Registered Nurse], so even if we did not have someone in the building who was certified they could call at any time and we would need to come administer the medication. I expect that our nurses would not sign for something that they have not administered. I would expect the nurses who administered the medication to follow the five rights of administration and would complete their own documentation. I can't give you a good answer as to why this wasn't happening. I was not aware that this wasn't happening. We do not have a specific competency for agency staff. I don't think we would need to post for a specifically IV certified LPN because we have someone available twenty-four hours a day, someone on call in case of emergencies and they should just call me if they have questions. The on-call schedule is posted at each nurse's station and the fulltime staff would always know they can call me. During an interview on 5/5/2022 at 9:23 AM, the Medical Director stated he was made aware of the fact that unqualified LPNs were administering IV medications to the residents in the facility, in which two of the residents [Residents #138 and #237's names] were directly under his care. He stated he received a call from the administrator from the facility on 5/4/2022. He stated he was not aware of the fact that the situation prior to the call/notification on 5/4/2022. During a telephone interview on 5/5/2022 at 2:17 PM, Staff H, LPN, stated, I have completed IV flushes and administered antibiotics when I have worked at [Facility's name]. I wasn't aware that I was not able to administer premixed medications. I thought that I could. I knew that I could not administer anything that needed to be mixed or start an IV, but I did think I could do flushes and hang antibiotics that were already mixed. I never asked anyone to do those for me. I am not IV certified and I haven't changed a PICC line dressing, I can't do that. I didn't know that I was supposed to get an IV certified nurse to give my antibiotics. During an interview on 5/5/2022 at 2:35 PM, the Staffing Coordinator stated, I do the scheduling for the health center. We do not have enough staff to cover all the shifts, so we use agency. I put any open shifts in 'On shift'. I can not specify whether they are IV certified. I can only request a CNA, LPN, or RN positions. I schedule five to six nurses during the day, five to six nurses on the second shift and four for overnight. I do not staff specifically for IV administration of medications due to the fact that we always have an RN on site or one on call. I do not have access to whether they are IV certified or not. If they are agency staff, I cannot see if they are IV certified either. During a telephone interview on 5/5/2022 at 2:35 PM, Staff M, LPN, stated, I did not administer any IV medications. A flush is not a medication. I do not consider a flush to be an IV medication. My initials are on the MAR and that means that I administered the medication. I have not administered any other IV medications. During an interview on 5/5/2022 at 2:45 PM, the Staffing Scheduler was requested to provide the nursing licenses and IV certifications of the 30-hour training for IV administration of medications for all facility and agency staff LPNs. During a telephone interview on 5/5/2022 at 2:56 PM, Staff J, LPN, stated, I have not administered IV medication for anyone. On Saturday, I think it was Saturday, I told them I was not IV certified and the nurse said don't worry about it someone else will do it. I just signed it off and I don't know if it was administered but I did not administer it. I did sign the MAR, thinking about this I guess I shouldn't have done that at all. I don't remember what nurse I told that to. During an interview on 5/5/2022 at 2:57 PM, the Staffing Coordinator stated, The facility has two agency contracts, [Staffing Agencies' names]. From these agencies, we get staff that work a permanent shift, for example 40 hours a week, every week. The required documents are documents that are needed for our facility like TB [tuberculosis], and background checks. IV certification documentation is not one of the required documents. During an interview on 5/5/2022 at 3:05 PM, the Staffing Scheduler entered the conference room. The requested documentation was not provided. A second request was made for the nursing licenses and IV certifications of the 30-hour training for IV administration of medications for all facility and agency staff LPNs. During a telephone interview on 5/5/2022 at 3:13 PM, Staff O, LPN, stated, I am not certified to do IV administration of medications. I always get someone else to do my IVs for me. I will get everything ready, get the medication, the tubing, and the flushes. We will go into the room together and they administer the IV medication when I give the other medications. We do those at the same time. We both go into the room at the same time. I didn't realize that I shouldn't sign for the medication unless I actually administer it. I was provided training in my orientation about medication administration. I guess I should have known not to do that, not to sign if I didn't administer it, but I thought it was okay because I saw it being hung. A request was made for names of nurses who hung the medications signed as administered by Staff O. No names were provided. Review of the MARs and nursing progress notes for Resident #56 for the period of 3/22/2022 through 5/1/2022 did not provide documentation for nurses who may have hung and/or provided NS flushes for Resident #56 other than Staff O. During a telephone interview on 5/5/2022 at 5:30 PM, the Medical Doctor (MD) (attending physician for Residents #2 and #56) stated that he was not made aware that unqualified LPNs were administering IV medications to the residents in the facility. He stated, I would have thought the facility would have a system in place to either get their nurses certified or not allow them to give IV medications. That was not too smart of them. I will inform the rest of my staff of the situation so the residents can be assessed for injury. During an interview on 5/6/2022 at 2:10 PM, when discussed the IV 30-hour certifications were not provided for Staff O, LPN, Staff G, LPN, Staff E, LPN, Staff A, LPN, Staff F, LPN, Staff L, LPN, Staff I, LPN, Staff H, LPN, and Staff J, LPN, the DON stated, I do not have IV certifications for any nurses that had not already been provided. Review of the policy and procedure titled, Midline Catheter Flushing and Locking with a revision date of July 1, 2012, and an approval date of 2/23/2022 read, To be performed by: Licensed Nurses according to state law and facility policy. The nurse is responsible and accountable for obtaining and maintaining competence with infusion therapy within his or her scope of practice. Competency validation is documented in accordance with organizational policy. Review of the policy and procedure titled, Guidelines for Preventing Intravenous Catheter-Related Infections with a revision date of August 2014, and an approval date of 2/23/2022 read, Purpose: The purpose of this procedure is to maximally reduce the risk of infection associated with indwelling intravenous (IV) catheters. General Guidelines: 1. Facility staff who manage infusion catheters will have training and demonstrated clinical competency in intravenous therapy, including: b. proper procedures for the insertion and maintenance of IV catheters; and c. appropriate infection control measures to prevent IV catheter-related infections. Nurse Practice Guidelines to Prevent Catheter-Related Infections: Surveillance: 6. Any time that dressing is not intact or end caps are missing, the catheter has the potential for contamination. Catheter Site Dressing regimens: 1. Change the initial dressing after catheter placement within 24 hours. 4. Change TSM dressings on CVADs every 5-7 days or PRN (as needed) if damp, loosened, or visibly soiled. This does not require a doctor's order. Cleaning Needleless Connection devices: 2. Disinfect the needleless connector prior to each access using alcohol, tincture of iodine, or chlorohexidine gluconate/alcohol combination. Review of the policy and procedure titled, Administering Medications with an approval date of 2/23/2022 read, Policy statement: Medications shall be administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation: 1. Only licensed persons licensed or permitted by this state to prepare, administer, and document the administration of medications may do so. 2. The Director of Nursing Services will supervise and direct all nursing personnel who administer medications and/or have related functions. Review of Florida Administrative Code under 64B9-12.005, Competency and Knowledge Requirements Necessary to Qualify the LPN to Administer IV Therapy, read, (1) Contents. The board endorses the Intravenous Therapy Course Guidelines issued by the Education Department of the National Federation of Licensed Practical Nurses, November, 1983. The intravenous therapy education must contain the following components: (a) Policies and procedures of both the Nurse Practice Act and the employing agency in regard to intravenous therapy. This includes legalities of both the Licensed Practical Nurse role and the administration of safe care. Principles of charting are also included. (b) Psychological preparation and support for the patient receiving IV therapy as well as the appropriate family members/ significant others. (c) Site and function of the peripheral veins used for veinpuncture. (d) Procedure for veinpuncture, including physical and psychological preparation, site selection, skin preparation, palpation of veins, and collection of equipment. (e) Relationship between intravenous therapy and the body's homeostatic and regulatory functions, with attention to the clinical manifestations of fluid and electrolyte imbalance. (f) Signs and symptoms of local and systemic complications in the delivery of fluids and medications and the preventive and treatment measures for these complications. (g) Identification of various types of equipment used in administering intravenous therapy with content related to criteria for use of each and means of troubleshooting for malfunction. (h) Formulas used to calculate fluid and drug administration rate. (i) Methods of administering drugs intravenously and advantages and disadvantages of each. (j) Principles of compatibility and incompatibility of drugs and solutions. (k) Nursing management of the patient receiving drug therapy, including principles of chemotherapy, protocols, actions, and side effects. (l) Nursing management of the patient receiving blood and blood components, following institutional protocol. Include indications and contraindications for use; identification of adverse reactions. (m) Nursing management of the patient receiving parenteral nutrition, including principles of metabolism, potential complications, and physical and psychological measures to ensure the desired therapeutic effect. (n) Principles of infection control in IV therapy, including aseptic technique and prevention and treatment of iatrogenic infection. (o) Nursing management of special IV therapy procedures that are commonly used in the clinical setting, such as heparin lock, central lines, and arterial lines. (p) Glossary of common terminology pertinent to IV fluid therapy. (q) Performance check list by which to evaluate clinical application of knowledge and skills. (2) Central Lines. The Board recognizes that through appropriate education and training, a Licensed Practical Nurse is capable of performing intravenous therapy via central lines under the direction of a registered professional nurse as defined in subsection 64B9-12.002(2), F.A.C. Appropriate education and training requires a minimum of four (4) hours of instruction. The requisite four (4) hours of instruction may be included as part of the thirty (30) hours required for intravenous therapy education specified in subsection (4) of this rule. The education and training required in this subsection shall include, at a minimum, didactic and clinical practicum instruction in the following areas: (a) Central venous anatomy and physiology; (b) CVL site assessment; (c) CVL dressing and cap changes; (d) CVL flushing; (e) CVL medication and fluid admi[TRUNCATED]
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4) Review of the Medical Record for Resident #78 documented diagnosis to include congestive heart failure, pacemaker, urinary tr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4) Review of the Medical Record for Resident #78 documented diagnosis to include congestive heart failure, pacemaker, urinary tract Infection, and neuromuscular dysfunction of bladder. Review of the Minimum Data Set for Resident #78's quarterly review dated 3/22/22 documented the resident had a brief interview for mental status (BIMS) score of 14 (cognitively intact). The resident requires extensive assistance with activities of daily living (ADL's), supervision/set up only eating. Limited assist with bathing. Resident remained wheelchair bound. Review of Resident #78's care plan documented Focus: ADL's. Interventions: Encourage resident to use call bell for assistance. Resident requires assistance to dress. Resident uses assistive device to transfer. Resident requires assistance with ADL's. On 5/3/22 at 7:57 AM an observation in Resident #78's room showed the call light system in the room was not working and the resident had a bell at bedside. The resident was calling out for help. On 5/5/22 at 2:21 PM an observation of the call light showed it was illuminated in the hallway. Resident #78 was resting in bed with his eyes closed. Resident #78's bell to be used to acquire staff assistance was up against the wall and out of reach of the resident. Resident #78's roommate, Resident #29, stated, The call light doesn't work. The light is on all the time. It has been broken for about a week. On 5/5/22 at 2:26 PM during an interview with the Maintenance Manger, Maintenance Technician, and the Administrator, it was verified the call light is not working. Review of the policy and procedure titled, Call Bell Policy and Procedure with an approval date of 2/23/2022 read, Intent: To keep a vital link with nursing staff and residents while ensuring resident's ability to exercise control over their care in a dignified manner. Policy: It is our policy to respond to resident call bells to monitor and deliver care to maintain the residents' highest practical well-being. Based on observation, interview and record review the facility failed to implement the policy and procedure for call bells when call bells were not available for 4 of 23 residents, Residents #12, #34, #18 and #78, in 1 of 4 hallways. Findings include: 1) Review of the medical record documented Resident #12 was admitted to the facility on [DATE] with diagnosis that included unspecified psychosis, dementia with behavioral disturbances, heart failure, hypertension, peripheral vascular disease, atrial fibrillation (an irregular heart beat), anxiety disorder, and depression. On 5/2/2022 at 1:10 PM Resident #12 was observed with the door closed, upon entrance the call light was observed on the right side of her bed on the floor. On 5/3/2022 at 10:04 AM Resident #12 was observed with a closed door, upon entrance the call light was observed attached to the call light button on the wall, behind the bed. On 5/3/2022 at 1:19 PM Resident #12 was observed continuously screaming out. The door was closed. Upon entrance the call light remained hanging on wall behind the resident's bed. On 5/4/2022 at 3:25 PM Resident #12 was observed resting in bed, her call light remained attached to the call light button on the wall, behind the bed. During an interview on 5/4/2022 at 3:30 PM Staff U, Certified Nursing Assistant (CNA) verified the Resident #12's call light was hanging on the wall and Resident #12 could not get it if she needed it. She stated, She is able to use the call light but might not remember how to based on her dementia, but it still should be in reach. During an interview on 5/5/2022 at 7:15 AM Staff V, Licensed Practical Nurse (LPN) stated, [Resident #12's name] has dementia, she is very confused, she is not oriented to time, place, or person. I don't know why the call light is hanging there. She could not reach it there. It needs to be within her reach. During an interview on 5/5/2022 at 8:15 AM the Quality Improvement Nurse Manager stated, This is embarrassing and not who we are, we should not allow this to happen. Call lights should be within resident reach. 2) Review of the medical record documented Resident #34 was admitted on [DATE] with a diagnosis of dysphagia (difficulty swallowing), s/p (status post) G tube (gastrostomy), malnutrition, generalized anxiety disorder, major depression, anemia, and chronic kidney disease. On 5/2/2022 at 9:37 AM Resident #34 was observed resting in bed on an air mattress. The call light was observed on the floor on the left side of her bed. On 5/03/2022 at 7:40 AM Resident #34 was observed resting in bed on an air mattress. The call light was observed on the floor on the left side of the bed. On 5/4/2022 at 7:10 AM Resident #34 was observed resting in bed. The call light was observed wrapped on the call light system on the wall out of the resident's reach. On 5/4/2022 at 7:15 AM Staff A, Licensed Practical Nurse, LPN verified Resident #34's call light was not within reach of the resident and was at the wall. She stated, Residents should have their call light within their reach. 3) Review of the admission Record for Resident #18 documented an admission date of 1/19/2021 with diagnosis that include right sided hemiplegia (paralysis of the right side), acute deep vein thrombosis (a blood clot), dementia, atrial fibrillation, coronary artery disease, and seizures. On 5/3/2022 at 9:53 AM Resident #18 was observed resting in bed with the call light observed on the floor. During an interview conducted on 5/03/22 at 11:15 AM Staff W, CNA she stated, I'm not sure why her call light is on the floor. We round every few hours and should check the call light. During an interview conducted on 5/4/2022 at 3:05 PM the Acting Director of Nursing stated, All staff should make sure the residents have their call lights within reach after they provide care.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure residents were informed and provided written information conc...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure residents were informed and provided written information concerning their right to choose and to formulate an advance directive for 5 of 20 residents reviewed for advanced directives, Residents #1, #26, #82, #287 and #288. Findings include: Review of the medical record for Resident #1 documented the resident was admitted to the facility on [DATE] with diagnosis to include wedge compression fracture of fourth lumbar vertebra, type 2 diabetes mellitus without complications, essential hypertension, restless legs syndrome, and other chronic pain. Review of Resident #1's admission packet revealed an unsigned, undated Advance Directives Policy and Record form with no selections made indicating DNR (Do Not Resuscitate) or full code status. Review of the medical record for Resident #26 documented the resident was admitted to the facility on [DATE] with diagnosis to include hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, facial weakness following cerebral infarction, dysphagia following cerebral infarction, anxiety disorder, and essential hypertension. Review of Resident #26's admission packet revealed an unsigned, undated Advance Directives Policy and Record form with no selections made indicating DNR or full code status. Review of the medical record for Resident #82 documented the resident was admitted to the facility on [DATE], with diagnosis to include rheumatoid arthritis, joint disorder, fibromyalgia, morbid obesity, type 2 diabetes mellitus with diabetic neuropathy, heart failure, and anxiety disorder. Review of Resident #82's admission packet revealed an unsigned, undated Advance Directives Policy and Record form with no selections made indicating DNR or full code status. Review of the medical record for Resident #287 documented the resident was admitted to the facility on [DATE] with diagnosis to include unspecified fracture of right lower leg, atrial fibrillation, essential hypertension, restless legs syndrome, celiac disease, and syncope and collapse. Review of Resident #287's admission packet revealed an unsigned, undated, Advance Directives Policy and Record form with no selections made indicating DNR or full code status. Review of the medical record for Resident #288 documented the resident was admitted to the facility on [DATE], with diagnosis to include unspecified dementia without behavioral disturbance, unspecified protein-calorie malnutrition, adult failure to thrive, gastro-esophageal reflux disease without esophagitis, acute kidney failure, chronic obstructive pulmonary disease, and hypertension. Review of Resident #288's admission packet revealed an unsigned, undated, Advance Directives Policy and Record form with no selections made indicating DNR or full code status. During an interview on 05/05/22 at 11:03 AM, the Administrator stated, It's up to them [residents] if they want to give us a living will or power of attorney, we only require them to provide us with a DNR . There is no acknowledgement the residents sign. During an interview on 05/05/22 at 11:05 AM, the Admissions Liaison stated, The residents get the admissions packet when they come in and we give them information on advance directives. There is no place where they are required to sign specifically about the advance directives. They do sign that they received the admissions packet. Review of the facility policy titled Advance Directives dated 2/23/22 read, Policy Interpretation and Implementation. 1. Upon admission, the resident will be provided with written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advance directive if he or she chooses to do so.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

QAPI Program (Tag F0867)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure their quality assessment and assurance committee developed and implemented appropriate plans of action to correct iden...

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Based on observation, interview, and record review, the facility failed to ensure their quality assessment and assurance committee developed and implemented appropriate plans of action to correct identified quality deficiencies for hand hygiene to prevent the possible spread of infection. Findings include: During the medication observations on 05/04/2022 beginning at 7:37 AM to 8:25 AM it showed licensed practical nurses did not perform hand hygiene when administering medications to six of seven residents resulting in deficient practice for infection control. During an interview conducted on 05/06/22 at 10:20 AM the Quality Improvement Nurse stated, We identified a concern with hand washing two weeks ago when we had an inspection from the Joint Commission. I have just not had the time to get around to writing the Performance Improvement Plan. Review of the policy and procedure titled, Quality Assurance Improvement Plan (QAPI) Committee, with an approval date of 2/23/2022 read, The facility shall establish and maintain a QAPI committee that oversee the QAPI system .Goals of the committee . 6. Coordinate the development, implementation, monitoring and evaluation of performance projects to achieve specific goals. 7. Coordinate and facilitate communication regarding the delivery of quality resident care within and among departments and services, and between facility staff, residents and family members. Review of the policy and procedure titled, Quality Assurance and Performance Improvement (QAPI) Program revised date April 2014, approval date 2/23/2022 read, Policy statement: This facility shall, develop, implement and maintain ongoing facility wide Quality Assurance and Performance Improvement (QAPI) program that builds on the Quality Assessment and assurance program to actively pursue quality of care and quality of life goals. Policy Interpretation and Implementation: The primary purpose of the Quality Assurance and Performance Improvement Program is to establish data-driven, facility wide processes that improve the quality of care, quality of life and clinical outcomes of our residents. Five strategic elements: 2. Governance and leadership: c. Members of the facility leadership are accountable for QAPI efforts. 3. Feedback, data systems and monitoring: e. Action plans are implemented to prevent the recurrence of adverse events. 4. Performance Improvement projects: Performance improvement projects (PIPs) are initiated when problems are identified. B. PIPs involve systematically gathering information to clarify issues and to intervene for improvements.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of the medical record for Resident #25 documented the resident was admitted on [DATE] with a diagnosis of cerebral inf...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of the medical record for Resident #25 documented the resident was admitted on [DATE] with a diagnosis of cerebral infarction, hemiplegia and hemiparesis, depressive episodes, atherosclerotic heart disease, TIAs [transient ischemic attacks], type 2 diabetes mellitus, hypoglycemia, malignant neoplasm of lung and breast, history of PE [pulmonary edema], and HTN [hypertension]. During an observation on 5/2/2022 at 2:30 PM, Resident #25 was being administered oxygen at 2 liters per minute via nasal cannula. During an interview on 5/2/2022 at 2:30 PM, Resident #25 stated she used the oxygen most of the time. She stated she got short of breath and needed the oxygen to help her breathe. During an observation on 5/3/2022 at 8:45 AM, Resident #25 was being administered oxygen at 2 liters per minute via nasal cannula. Review of the physician orders revealed there was no order in the record for Resident #25 to be administered oxygen. During an interview on 5/3/2022 at 1:00 PM, Staff R, LPN, stated she was the nurse who was assigned to [Resident #25's name]. She stated the resident was on 2 liters of oxygen via nasal cannula. During an observation of Resident #25 on 5/3/2022 at 2:00 PM with Staff R, LPN, Staff R confirmed the resident was currently being administered oxygen at 2 liters per minute via nasal cannula. During an interview on 5/3/2022 at 1:15 PM, the Interim Director of Nursing verified there was no current order for oxygen for Resident #25, stating, It is my expectation that the nurse refers to the physician order to verify oxygen is infusing at the appropriate rate. If an order cannot be located, a call would be made to the physician. 4. Review of the medical record for Resident #19 documented the resident was admitted on [DATE] with diagnoses to include congestive heart failure, chronic obstructive pulmonary disease, and coronary artery disease. During an observation on 5/2/2022 at 10:40 AM, Resident #19 was being administered oxygen at 2.5 liters per minute via nasal cannula. During an interview on 5/2/2022 at 10:40 AM, Resident #19's niece stated her aunt was on oxygen to assist with her breathing. She has been on the oxygen every day that she has visited. During an observation on 5/3/2022 at 10:00 AM, Resident #19 was being administered oxygen at 2.5 liters per minute via nasal cannula. Review of the physician orders revealed there was no oxygen administration order documented in the record for Resident #19. Review of the Nursing Progress Note dated 4/10/2022 at 7:00 AM read, Resident alert and verbal. Resp [respirations] even and unlabored. Continue on oxygen at 2L/min via nc. [2 liters per minute via nasal cannula] Review of the Nursing Progress Note dated 4/9/2022 at 12:00 AM read, Resident alert and verbal. Applied oxygen at 2L/min. via nc for comfort. During an interview on 5/3/2022 at 10:00 AM, Staff S, Registered Nurse (RN), stated Resident #19 was on 2 liters of oxygen via nasal canula. The oxygen tubing was changed on 5/2/2022 and the resident was having no concerns with respirations at this time. During an observation of Resident #19 on 5/3/2022 at 1:00 PM with Staff T, RN, Staff T confirmed the resident was being administered oxygen at 2 L via nasal cannula. During an interview on 5/3/2022 at 1:15 PM, the Director of Nursing (DON) confirmed there was no order for oxygen in Resident #19's record. The DON confirmed the resident was currently being administered oxygen at 2L via nasal cannula. Review of the policy and procedure titled, Oxygen Administration with a revision date of October 2010, and an approval date of 2/23/2022 read, Purpose: The purpose of this procedure is to provide guidelines for safe oxygen administration. Preparation: 1. Verify that there is a physician's order for this procedure. Review the physician's orders or facility protocol for oxygen administration. Based on observation, interview, and record review, the facility failed to ensure respiratory care was provided consistent with professional standards of practice for 4 of 14 residents reviewed for oxygen administration, Residents #11, #78, #19, and #25. Findings include: 1. Review of Resident #11's medical record documented the resident was admitted to the facility on [DATE] with a diagnosis that includes chronic obstructive pulmonary disease (COPD, a group of lung diseases that block airflow and make it difficult to breathe), chronic kidney disease, hypertension (high blood pressure), weakness and a left femur fracture (a broken thigh bone). Review of Resident #11's physician orders dated 4/25/2022 read, O2 [oxygen] at 3 liters per nasal cannula [a small flexible tube that sits in the nose] every shift. During an observation of Resident #11 on 5/2/2022 at 12:42 PM, oxygen was being administered at 4.5 liters per minute via oxygen concentrator. The oxygen concentrator was positioned behind the resident's nightstand. During an observation on 5/3/2022 at 8:09 AM, oxygen was being administered at 4.5 liters per minute via nasal cannula. During an interview on 5/3/2022 at 8:17 AM, Resident #11 stated, I always wear oxygen, I have COPD. I just came back in because I needed therapy after I fell and broke my hip. I am not sure why the concentrator is behind my nightstand. The nurses never change it. They do change the tubing, but I never see them looking at the amount that the machine is set on. I have been wearing the oxygen since I came in. Review of the world wide web under https://www.webmd.com dated 10/29/2021 read, When you have COPD, too much oxygen could cause you to lose the drive to breathe. During an interview on 5/3/2022 at 1:53 PM, the Quality Improvement Nurse Manager verified Resident #11's oxygen was being administered at 4.5 liters a minute per nasal cannula and that the oxygen was ordered for 3 liters per nasal cannula, stating, Nurses should be verifying orders before placing residents on oxygen and check it daily to make sure it is being administered at the correct dosage. During an interview on 5/3/2022 at 1:42 PM Staff A, Licensed Practical Nurse (LPN) stated, We should check the amount of oxygen that residents are on when we administer their medications. I think that [Resident #11's name] is on 2 or 3 liters of oxygen. I did not check her oxygen today. I should have checked it. I did not know that she was getting the wrong amount. During an interview on 5/3/2022 at 3:32 PM, the Director of Nursing (DON) stated, It is my expectation that staff verify the physicians' orders for oxygen and check to ensure that the oxygen is being administered at the ordered amount. 2. Review of the medical record for Resident #78 documented the resident was admitted to the facility with diagnoses to include chronic congestive heart failure (a chronic condition in which the heart does not pump blood as well as it should), atrial fibrillation (an irregular heartbeat), diabetes mellitus type 2, chronic kidney disease, peripheral vascular disease (a condition in which narrowed blood vessels reduce blood flow to the legs) and hypothyroidism (an underactive thyroid). Review of Resident #78's physician orders revealed there was no order for oxygen administration. Review of the physician orders dated 3/22/2022 documented oxygen at 2 liters nasal cannula was discontinued on 3/22/2022. During an observation on 5/2/2022 at 8:10 AM, Resident #78 was observed resting in bed; the resident was being administered oxygen at 4 liters per minute via nasal cannula. During an observation on 5/2/2022 at 2:59 PM, Resident #78 was observed with oxygen being administered at 4 liters per minute via nasal cannula. During an observation on 5/3/2022 at 1:10 PM, Resident #78 was observed with oxygen being administered at 4 liters per minute via nasal cannula. During an interview on 5/3/2022 at 1:10 PM, Resident #78 stated, I have been wearing oxygen since before I went to the hospital. I had some bleeding from my stomach, so I went to the hospital. I don't touch that machine ever. I have not seen the nurses check the machine like you have. Review of Resident #78's medical record documented the resident's most recent readmission from the hospital was 3/21/2022. During an interview on 5/3/2022 at 1:12 PM, the Quality Improvement Nurse Manager verified Resident #78 was being administered oxygen at 4 liters per minute via nasal cannula and there was no order contained in the medical record. We should have orders in place for all treatments. There is no order for this oxygen. He did have a hospitalization and may have come back with oxygen and needs an order. Nurses should be verifying orders before placing them on oxygen and daily that it is being administered at the correct amount. During an interview on 5/3/2022 at 1:42 PM, Staff A, LPN, stated, We should check orders before administering oxygen. He [Resident #78] has been on the oxygen since I got in today, so I didn't question it. During an interview on 5/3/2022 at 3:32 PM, the Director of Nursing (DON) stated, It is my expectation that staff verify the physicians' orders for oxygen and check to ensure that the oxygen is being administered at the ordered amount.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review, the facility failed to ensure all drugs and biologicals used in the facility were stored and labeled in accordance with current professional standar...

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Based on observation, interview, and record review, the facility failed to ensure all drugs and biologicals used in the facility were stored and labeled in accordance with current professional standards for 5 of 5 medication carts reviewed for medication labeling and storage. Findings include: During an observation of medication cart #1 on 5/2/2022 at 9:10 AM with Staff B, Licensed Practical Nurse (LPN), there were two opened Lispro insulin pens with no date opened or expiration dates, one unlabeled medication cup with a small round yellow pill with no resident identifier and no identification of what the medication was, two opened Latanoprost 0.005% ophthalmic solution with no date opened or expiration dates and one unopened Latanoprost 0.005% ophthalmic solution with pharmacy instructions to keep refrigerated until opened. During an interview conducted on 5/2/2022 at 9:20 AM, Staff B, LPN, stated, Insulin should be labeled and dated when they are opened and when they expire. There shouldn't be medications that have been poured in the cart without them being labeled. I did not pour that medication. All eye drops should be labeled, and I did not take out the Latanoprost, it should stay in the refrigerator until its ready to be used. During an observation of medication cart #2 on 5/2/2022 at 9:25 AM with Staff S, Registered Nurse (RN), there were three insulin pens in one pharmacy bag - one opened Humalog insulin pen, one opened Lispro insulin pen and one opened Aspart insulin pen with no dates opened or expiration dates, and one opened Lumigan 0.01% ophthalmic solution with no date opened or expiration date was in the cart. During an interview conducted on 5/2/2022 at 9:35 AM, Staff S, RN, stated, The insulin should not be in one container, and the eye drops should be labeled when they are opened. During an observation of medication cart #3 on 5/2/2022 at 10:00 AM with Staff D, LPN, there were two opened Aspart insulin pens with no date opened or expiration dates, one unopened Aspart insulin pen with pharmacy instructions to refrigerate until opened and one opened bottle of Prednisolone Acetate ophthalmic solution with no date opened or expiration date. During an interview conducted on 5/2/2022 at 10:15 AM, Staff D, LPN, stated, Insulin and eye drops should have the date they are opened on them. Insulin should remain in the refrigerator until it is ready to be used. During an observation of medication cart #4 on 5/2/2022 at 10:20 AM with Staff A, LPN, there were two opened Lantus insulin pens with no dates opened or expiration dates, one opened bottle of Novolog insulin with no date opened or expiration date, one opened bottle of Prednisolone acetate ophthalmic solution with no pharmacy packaging or resident identifier. There were three medication cups, one contained 3 brown medications and on the outside of the cup written in black marker was FE (Iron), the second medication cup contained 12 unidentified medications in it, and the third medication cup contained two unidentified medications in it. During an interview conducted on 5/2/2022 at 10:30 AM, Staff A, LPN, stated, I don't know why the iron is in a medicine cup. I didn't put them in here. Those other two are for residents that were busy, so I just put them back until they were ready. I shouldn't pre-pour medications. Insulin and eye drops should have been labeled when they are opened. During an observation of medication cart #5 on 5/2/2022 at 10:35 AM with Staff Q, LPN, there were two medication cups with unlabeled and unidentified medications in them, one cup contained three pills and one cup contained two pills. There was one opened Novolog insulin with no date opened or expiration date. During an interview conducted on 5/2/2022 at 10:40 AM, Staff Q, LPN, stated, I shouldn't pre-pour the medication. The patient weren't available to take them, so I put them in here. I guess I should have labeled them with what they were and who they are for. Insulin should be labeled when its opened. Review of the policy and procedure titled, Labeling of Medication Containers with an approval date of 2/23/2022 read, Policy Statement all medications maintained in the facility shall be properly labeled in accordance with current state and federal regulations. Policy interpretation and implementation: 3. Labels for individual drug containers shall include all necessary information, such as: a. The resident's name; b. The prescribing physician's name; c. The name, address, and telephone number of the issuing pharmacy; d. The name, strength, and quantity of the drug; f. The date that the medication was dispensed; g. Appropriate accessory and precautionary statements; h. The expiration date when applicable; i. Directions for use. 4. Labels for each floor stock medications shall include all necessary information, such as: a. The name and strength of the drug; c. The expiration date when applicable; d. Appropriate accessory and cautionary statements; e. Directions for use. Review of the policy and procedure titled, Storage of Medications with an approval date of 2/23/2022 read, Policy statement: The facility shall store all drugs and biologicals in a safe, secure, and orderly manner. Policy interpretation and implementation: 1. Drugs and biologicals shall be stored in the packaging, containers or other dispensing systems in which they are received. Only issuing pharmacy is authorized to transfer medications between containers. 9. Medications requiring refrigeration must be stored in a refrigerator located in the drug room at the nurses' station or other secured location .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review, the facility failed to properly store food in accordance with professional standards for food service safety, store cooking utensils under sanitary ...

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Based on observation, interview, and record review, the facility failed to properly store food in accordance with professional standards for food service safety, store cooking utensils under sanitary conditions, and maintain resident nourishment rooms to prevent the possible foodborne illness. Findings include: During a tour on 05/02/22 beginning at 9:10 AM of the main kitchen with the Food Services Director (FSD) in the walk-in cooler is a stainless-steel square food storage container covered with plastic wrap that held leftover chopped meat that was labeled with a used by date of 05/01/22. During an interview on 05/02/22 at 9:22 AM the FSD confirmed the use by date on the container of leftover meat and stated, I expect the staff to throw out leftover food if not used by the use by date. Review of the policy and procedure titled, Refrigerated Leftover Storage, dated 08/31/21 and reviewed on 2/23/22 read, Procedure: 2. Date container with use by date .note-Once a product is opened, do not store longer than the total unopened time. During an observation on 05/02/22 at 9:40 AM of the dish washing area there are seven clean, damp sheet pans stacked with no space between each other on a drying rack. Review of the policy and procedure titled, Dry Storage-Dishes and Utensils, dated 2/1/12 and reviewed on 2/23/22 read, 6. Dishes must be stored to promote air drying i.e. use dish racks or trays with plastic mesh that allow air to circulate and air dry the dishes. During an observation on 05/02/22 beginning at 2:00 PM of the 300 Hall nourishment room there is one opened plastic bottle of water with approximately 10 ounces of liquid in it and one opened plastic bottle of juice with approximately eight ounces of liquid in it located in the cabinet above the sink. The bottles are not labeled with open dates or name of the owner/owners. During an observation on 05/02/22 at approximately 2:10 PM of the 400 Hall nourishment room there is a Styrofoam container of leftover cooked food stored in the cabinet above the sink with a plastic bottle of opened water with approximately 14 ounces of liquid in the bottle sitting on top of the container. The Styrofoam container and the bottle are not labeled with an open dates or name of the owner/owners. During an interview on 05/02/22 at 2:15 PM the Dietary Manager confirmed the presence of the opened bottles of liquid in the 300 Hall nourishment room and the container of leftover food and water in the 400 Hall nourishment room and stated, There should be no opened containers of drinks or food left in the nourishment rooms. All of the resident's food should be in the refrigerator labeled with their name and dated. Review of the policy and procedure titled, Nourishment Refrigerator/Freezer Storage Guide, reviewed on 2/23/22 read, Procedure 1. All foods must be appropriately covered and if opened must be covered with a non absorbent lid or material. 2. All items must be dated with a placed date. 8. Food from outside sources for residents must be labeled with the resident's name, date item placed and a use by date. Monitor for freshness.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review, the facility failed to ensure proper infection control standards were maintained for central line dressings for 2 of 3 residents reviewed with centr...

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Based on observation, interview, and record review, the facility failed to ensure proper infection control standards were maintained for central line dressings for 2 of 3 residents reviewed with central line catheters, Residents #56 and #2, and failed to ensure hand hygiene was performed during medication administration to prevent the possible spread of infection for 6 of 7 observations. Findings include: 1. Review of the medical record for Resident #56 documented the resident was admitted to the facility with on 3/18/2022 with a diagnosis of encounter for other orthopedic aftercare, aftercare following explantation (re-implantation) of knee joint prothesis, acute systolic (congestive) heart failure, hyperlipidemia, atherosclerotic (disease of the arteries characterized by the deposition of plaques of fatty material on their inner walls) heart disease, major depressive disorder, anemia, personal history of transient ischemic attack (mini stroke) and cerebral infarction (stroke is a brain lesion in which a cluster of brain cells die when they don't get enough blood) without residual deficits, and essential primary hypertension. During an observation of medication administration for Resident #56 on 5/4/2022 at 7:37 AM , Staff E, Licensed Practical Nurse (LPN) entered the resident's room, the resident had a right double lumen peripherally inserted central catheter (PICC, a thin flexible tube that is inserted into a vein in the upper arm and guided, threaded, into a large vein above the right side of the heart called the superior vena cava, it is used to give intravenous fluids, antibiotics, blood transfusions and other drugs). The PICC was observed to have no needleless connector on the left port and two needleless connectors on the right port of the PICC line. An empty Vancomycin 1000 mg bag of antibiotics was observed connected to the right port of the PICC line. Staff E removed the empty bag of Vancomycin and without performing hand hygiene or donning gloves flushed the right port of the PICC line that had two needleless connectors attached with 10 milliliters of normal saline. Staff E did not aspirate to check for line patency to ensure the line is open and in the correct position. Staff E did not perform hand hygiene, left the resident's room and returned to the medication cart. During an interview on 5/4/2022 at 7:40 AM Resident #56 stated, The connector came off in the night and the night nurse did this when she saw it. I called her and told her that the connector was off. During an interview on 5/04/22 at 7:47 AM Staff E, LPN stated, You will have to have another nurse hang the antibiotic. I am not IV certified. I did not take the 30-hour IV course. I cannot administer the medication. I am not certified to take care of the PICC line. I didn't really see anything wrong with the PICC line it looked fine to me. I don't know what the green cap is or where to get one. I didn't really notice that there were two needleless connectors on the one port. I don't think that there is anything wrong with the PICC line it looked ok to me. I did not clean the hub or check that the line was patent by aspirating before I pushed the normal saline. I didn't think I needed to. I was just doing a flush. On 5/4/2022 at 8:17 AM the Acting Director of Nursing (DON) confirmed the PICC line had two needleless connectors and a green cap on the PICC line ports. During an interview on 5/04/22 at 8:17 AM the Acting DON stated, I am responsible for all the care delivered in the facility. I am not sure why the night nurse did not call the physician immediately when the PICC line became compromised. It should not have been used and the doctor notified. I would expect that when the PICC is compromised that the nurses assess them and call the physician for orders and to have them removed. This is definitely an infection control concern and a competency issue. During an interview on 5/04/22 at 8:20 AM Staff E, LPN stated, I did not clean the PICC line port before I administered the normal saline. I did not check for a blood return before I administered the normal saline. I should have put gloves on before I did the flush. I should have used alcohol to clean the port. I do not have the 30-hour IV course. I just got nervous. During an interview on 5/4/2022 at 8:38 AM the Acting DON stated, This is a compromised PICC line, and we should not be using it. We should have called the doctor and obtained orders to get a new PICC line or midline inserted immediately. The resident tells me that it happened last evening, and we should have called right away. It is a nursing standard of practice to notify the doctor right away when things like this happen. We should not be using that PICC line until we speak to the doctor. Review of the physician order dated 5/4/2022 read: Change PICC Line. During an observation on 05/5/22 at 9:30 AM, Resident #56 had a single lumen PICC line in the right upper arm with a date on the dressing of 5/4/2022. During an interview on 5/05/22 at 5:40 AM Resident #56 stated, I noticed at about 11:30 PM the connector was off of the port, and it had nothing on it, it was not bleeding. I called the nurse and she put that green cap on the one that was off. They changed the PICC line yesterday and put it in the other arm. They told me that it was an infection risk, so they needed to change it. During an interview on 5/6/2022 at 8:30 AM the Medical Doctor stated, [Resident #56's name] needed to have a new PICC line inserted because the other was compromised and there was a greater risk of infection because it was compromised. I expect staff to call and let me know that a PICC line has been compromised so we can get the old one out and a new one in quickly. During an observation conducted on 5/6/2022 at 9:22 AM Resident #56's right upper arm PICC line dressing was dated 5/4/2022. During an interview on 5/6/2022 at 9:25 AM Resident #56 stated, I just got the PICC line changed because the end of it came off the other night and they told me it might cause an infection, so it needed to be changed. They removed it and put a new one in the other arm 2 days ago. The dressing has not been changed since it went in. During an interview on 5/6/2022 at 9:35 AM Staff B, Licensed Practical Nurse (LPN) stated, [Resident #56's name] had a new PICC line inserted 2 days ago because it had a needleless connector come off, so it needed to be changed. It got changed on 5/4/2022. I am not sure if the dressing has been changed. It should be changed after the first twenty-four hours. I see that the dressing is dated 5/4/2022 and therefore it has not been changed. It is policy to change the dressing after twenty-four hours. During an interview on 5/6/2022 at 9:45 AM the Acting Director of Nursing stated, I am not sure why this dressing was not done. It should have been done yesterday. 2. Review of the medical record for Resident #2 documented the resident was admitted most recently on 4/19/22 with diagnoses to include sepsis (a life-threatening complication of infection), urinary tract infection, altered mental status, diabetes mellitus with diabetic chronic kidney disease, cardiomyopathy, chronic systolic congestive heart failure, chronic kidney disease, and dementia without behavioral disturbance. Review of the physician orders dated 4/21/22 read, Change catheter site dressing one time a day every Friday, change catheter securement device and as needed change catheter securement device. Review of the physician orders dated 4/21/22 read, Change needleless connector-one time a day every Friday and as needed after blood transfusion or blood draws and every 24 hours as needed with PRN administration. During an observation conducted on 05/2/22 at 10:30 AM, Resident #2 was observed to have a mid-line catheter inserted in the right upper arm with a dressing dated 4/23. The skin and intravenous junction was unable to be observed due to a dark red substance, a reddened semicircular area approximately 1 cm (centimeter) was observed around the dark red substance. During an observation conducted on 05/03/22 at 2:30 PM, Resident #2 was observed to have a mid-line catheter inserted in the right upper arm with a dressing dated 4/23. The skin and intravenous junction was unable to be observed due to a dark red substance, a reddened semicircular area approximately 1 cm was observed around the dark red substance. During an interview on 5/3/22 at 2:31 PM Interim Director of Nursing confirmed the date (4/23) wrote on the midline dressing and stated, The dressing should have been changed after 7 days. Review of the facility's policy and procedure titled, Midline Dressing Changes, dated April 2016 and reviewed on 2/23/22 read, General Guidelines .1. Change midline catheter dressing 24 hours after catheter insertion, every 5-7 days or it is wet, dirty not intact or compromised in any way. 3. Verify with state Nurse Practice Act as to LPN (Licensed Practical Nurse)/RN (Registered Nurse) scope of practice for this procedure. Review of the policy and procedure titled, Central Venous Catheter Dressing Changes revised date April 2016, approval date 2/23/2022 read, Purpose: The purpose of this procedure is to prevent Catheter-related infections that are associated with contaminated, loosened, soiled or wet dressings. Preparation: 1. Check the State's Nurse Practice Act for LPN's regarding scope of practice for changing a central venous catheter dressing 2. A physician order is not needed for this procedure. General guidelines: 1. Apply and maintain sterile dressings on intravenous access devices. Dressings must stay clean, dry, and intact. Explain to the resident the dressing must not get wet. 3. Catheter site care shall allow for the observation and evaluation of the catheter-skin junction and surrounding tissue. 4. After original insertion of CVAD [Central Venous Access Device], the dressing will consist of gauze and TSM. This must be changed within 24 hours. 5. Change transparent semi-permeable membrane (TSM) dressings at least every 5-7 days and PRN (when wet, soiled, or not intact). Review of the policy and procedure titled, Midline Catheter Flushing and Locking revision date of July 1, 2012, approval date 2/23/2022 read, To be performed by: Licensed Nurses according to state law and facility policy. The nurse is responsible and accountable for obtaining and maintaining competence with infusion therapy within his or her scope of practice. Competency validation is documented in accordance with organizational policy. Considerations: 2. Positive pressure within the lumen of the catheter must be maintained to prevent reflux of blood into the catheter. Intermittently used catheters must be clamped when not in use if clamp present, according to the manufacturer's instructions for catheter. 3. Flushing/locking is performed to ensure and maintain catheter patency and to prevent the mixing of incompatible medications/solutions.4. Needleless connections require vigorous cleansing with alcohol prior to accessing to reduce the risk of catheter related bloodstream infection. 5. Licensed nurses caring for patients receiving infusion therapies are expected to follow infection control and safety compliance procedures. Guidance: 5. Catheter patency must be verified prior to each access. To assess patency, aspirate the catheter to obtain positive blood return. The aspirated blood should be the color and consistency of whole blood. Procedure: 4. Perform hand hygiene, 6. [NAME] gloves. 7. Vigorously cleanse needless connector with alcohol allow to air dry. 9. Attach syringe filled with prescribed flushing agent to needleless connector. Aspirate the catheter to obtain positive blood return to verify vascular access patency. 13. Remove gloves, 14. Perform hand hygiene. Review of the policy and procedure titled, Guidelines for Preventing Intravenous Catheter-Related Infections revised date of August 2012, approval date 2/23/2022 read, Purpose: The purpose of this procedure is to maximally reduce the risk of infection associated with indwelling intravenous (IV) catheters. General Guidelines: 1. Facility staff who manage infusion catheters will have training and demonstrated clinical competency in intravenous therapy, including: b. proper procedures for the insertion and maintenance of IV catheters; and c. appropriate infection control measures to prevent IV catheter-related infections. Nurse Practice Guidelines to Prevent Catheter-Related Infections: Surveillance: 6. Any time that dressing is not intact or end caps are missing, the catheter has the potential for contamination. Catheter Site Dressing regimens: 1. Change the initial dressing after catheter placement within 24 hours. 4. Change TSM dressings on CVADs every 5-7 days or PRN (as needed) if damp, loosened, or visibly soiled. This does not require a doctor's order. Cleaning Needleless Connection devices: 2. Disinfect the needleless connector prior to each access using alcohol, tincture of iodine, or chlorohexidine gluconate/alcohol combination. Review of the policy and procedure titled, Administering Medications with an approval date of 2/23/2022 reads, Policy statement: Medications shall be administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation: 1. Only licensed persons licensed or permitted by this state to prepare, administer, and document the administration of medications may do so. 2. The Director of Nursing Services will supervise and direct all nursing personnel who administer medications and/or have related functions. 3. During an observation on 5/04/2022 at 8:02 AM of medication administration for Resident #188, Staff E, LPN returned to the medication cart did not perform hand hygiene poured medications, entered the resident's room without performing hand hygiene, took the residents blood pressure and administered the medications. Staff E did not perform hand hygiene and left Resident #188's room returning to the medication cart and began preparing medications for another resident. 4. During an observation of medication administration for Resident #189 on 5/4/2022 at 8:08 AM Staff E, LPN did not perform hand hygiene and began preparing the medications. Staff E opened the Spiriva diskette, removed the old capsule, and put the new capsule into the diskette without performing hand hygiene or donning gloves. Staff E entered Resident #189's room, did not perform hand hygiene, administered the oral medications and held the Spiriva diskette while the resident did two inhalations. Staff E exited the room without performing hand hygiene and returned to the medication cart and began pouring medications for the next resident. 5. During an observation of medication administration for Resident #61 on 5/4/2022 at 8:18 AM, Staff E, LPN did not perform hand hygiene prior to pouring the medications. Staff E entered the resident's room, did not perform hand hygiene, took the resident's blood pressure, and administered the medications. Staff E exited the room and did not perform hand hygiene. During an interview on 5/04/22 at 8:20 AM Staff E, LPN stated, I should have washed my hands or used hand sanitizer when I poured the medications and after I left the rooms. 6. During an observation of medication administration for Resident #288 on 5/5/2022 at 8:17 AM, Staff I, LPN did not perform hand hygiene and poured medications, entered the resident's room, administered the medications, and left the room without performing hand hygiene and began preparing medications for the next resident. 7. During an observation of medication administration for Resident #190 on 5/5/2022 at 8:25 AM, Staff I, LPN did not perform hand hygiene, poured the medications, entered the resident's room, did not perform hand hygiene, donned gloves, took the resident's blood pressure, administered the medications, and left the room without performing hand hygiene. During an interview on 5/06/22 at 8:35 AM Staff I, LPN stated, I should have washed my hands each time that I went into the room or removed gloves. During an interview on 05/06/22 09:09 AM the Acting Director of Nursing stated, I expect all staff to administer medication per the policy and adhering to the five rights of administration. I expect that all nurses perform hand hygiene as appropriate, and according to universal precautions. Review of policy and procedure titled Handwashing/hand hygiene approval date of 2/23/2022 reads, Policy Statement: This facility considers hand hygiene the primary means to prevent the spread of infections. Policy interpretation and implementation 2. All personnel shall follow the hand washing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors. 7. Use an alcohol- based hand rub containing at least 62% alcohol; or alternatively soap (antimicrobial or non-antimicrobial) and water for the following situations: c. Before preparing and handling medications; e. Before and after handling an invasive device (e.g., urinary catheters, IV access sites i. After contact with resident's intact skin; m. after removing gloves. 8. Hand hygiene is the final step after removing and disposing of personal protective equipment. 9. The use of gloves does not replace hand washing/hand hygiene. Integration of glove use along with routine hand hygiene is recognize as the best practice for preventing health-care- associated infections. Implementation: Applying and removing gloves: 1. Perform hand hygiene before applying nonsterile gloves. 5. Perform hand hygiene.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No fines on record. Clean compliance history, better than most Florida facilities.
Concerns
  • • Multiple safety concerns identified: 3 life-threatening violation(s). Review inspection reports carefully.
  • • 29 deficiencies on record, including 3 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • Grade F (19/100). Below average facility with significant concerns.
  • • 59% turnover. Above average. Higher turnover means staff may not know residents' routines.
Bottom line: This facility has 3 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Lake Port Square's CMS Rating?

CMS assigns LAKE PORT SQUARE HEALTH CENTER an overall rating of 3 out of 5 stars, which is considered average nationally. Within Florida, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is Lake Port Square Staffed?

CMS rates LAKE PORT SQUARE HEALTH CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 59%, which is 13 percentage points above the Florida average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 75%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Lake Port Square?

State health inspectors documented 29 deficiencies at LAKE PORT SQUARE HEALTH CENTER during 2022 to 2025. These included: 3 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 25 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Lake Port Square?

LAKE PORT SQUARE HEALTH CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by HEALTHPEAK PROPERTIES, INC., a chain that manages multiple nursing homes. With 80 certified beds and approximately 65 residents (about 81% occupancy), it is a smaller facility located in LEESBURG, Florida.

How Does Lake Port Square Compare to Other Florida Nursing Homes?

Compared to the 100 nursing homes in Florida, LAKE PORT SQUARE HEALTH CENTER's overall rating (3 stars) is below the state average of 3.2, staff turnover (59%) is significantly higher than the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting Lake Port Square?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the facility's high staff turnover rate.

Is Lake Port Square Safe?

Based on CMS inspection data, LAKE PORT SQUARE HEALTH CENTER has documented safety concerns. Inspectors have issued 3 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in Florida. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Lake Port Square Stick Around?

Staff turnover at LAKE PORT SQUARE HEALTH CENTER is high. At 59%, the facility is 13 percentage points above the Florida average of 46%. Registered Nurse turnover is particularly concerning at 75%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Lake Port Square Ever Fined?

LAKE PORT SQUARE HEALTH CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Lake Port Square on Any Federal Watch List?

LAKE PORT SQUARE HEALTH CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.