PALM GARDEN OF AVENTURA

21251 E DIXIE HIGHWAY, NORTH MIAMI BEACH, FL 33180 (305) 935-4827
For profit - Corporation 120 Beds PALM GARDEN HEALTH AND REHABILITATION Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
46/100
#402 of 690 in FL
Last Inspection: April 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Palm Garden of Aventura has a Trust Grade of D, indicating it is below average with some concerns about care quality. It ranks #402 out of 690 nursing homes in Florida, placing it in the bottom half of facilities in the state, and #38 out of 54 in Miami-Dade County, meaning only a few local options are better. The facility is worsening, having increased from 2 issues in 2024 to 3 in 2025. Staffing is a strength here, with a rating of 4 out of 5 stars and a low turnover rate of 26%, significantly better than the state average. However, the facility has faced serious issues, including a critical incident where a resident with a Do Not Resuscitate order was resuscitated against her wishes, causing significant physical and psychological harm. Additionally, they failed to follow infection control practices, which raises concerns about resident safety.

Trust Score
D
46/100
In Florida
#402/690
Bottom 42%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
2 → 3 violations
Staff Stability
✓ Good
26% annual turnover. Excellent stability, 22 points below Florida's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
$25,310 in fines. Lower than most Florida facilities. Relatively clean record.
Skilled Nurses
✓ Good
Each resident gets 55 minutes of Registered Nurse (RN) attention daily — more than average for Florida. RNs are trained to catch health problems early.
Violations
⚠ Watch
18 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★☆☆
3.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2024: 2 issues
2025: 3 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • Low Staff Turnover (26%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (26%)

    22 points below Florida average of 48%

Facility shows strength in staffing levels, staff retention, fire safety.

The Bad

3-Star Overall Rating

Near Florida average (3.2)

Meets federal standards, typical of most facilities

Federal Fines: $25,310

Below median ($33,413)

Moderate penalties - review what triggered them

Chain: PALM GARDEN HEALTH AND REHABILITATI

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 18 deficiencies on record

1 life-threatening 1 actual harm
Jul 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and records review, the facility failed to implement infection prevention and control practice...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and records review, the facility failed to implement infection prevention and control practices in accordance with the facility's policy related to Enhanced Barrier Precautions (EBP) for one (Resident # 2) out of two sampled residents, as evidenced by staff failure to wear required Personal Protective Equipment (PPE) during central line care. There were two residents residing in the facility receiving IV therapy at the time of the survey. The findings included:On 7/15/25 at 2:06 PM, a medication administration observation for Resident #2 was completed with Staff A, Registered Nurse (RN) in the presence of the Risk Manager; Staff A, RN verified the physician orders, gathered supplies, entered room and explained procedure to the resident and provided privacy. Staff A, RN performed hand hygiene, and donned gloves; Staff A, RN then removed an orange-colored cap from Resident #2's IV (Intravenous) site on left arm, cleansed the IV site and port with an alcohol swab, administered normal saline solution into IV line, connected the IV medication and began the therapy.Record review Resident #2's Physicians Orders Sheet for July 2025 revealed orders for Daptomycin Intravenous Solution Reconstituted (Daptomycin is an antibiotic), in the morning for Osteomyelitis, Ceftriaxone Sodium Solution Reconstituted (Ceftriaxone is an antibiotic) 2 grams every 24 hours for infection and Sodium Chloride Solution Use 10 ml (milliliters) intravenously in the morning for flush before and after medication and as needed.Record review of Resident #2's demographic sheet revealed the resident was admitted on [DATE] with diagnosis that included Osteomyelitis of vertebra.Record review of a care plan initiated on 07/15/2025 revealed Resident #2 was receiving Antibiotic therapy for Thoracic osteomyelitis with interventions that included: Enhanced Barrier Precautions.Interview on 7/15/25 at 2:16 PM, the Risk Manager was asked if Resident #2 was under any infection control precautions and what Personal protective equipment is required; the Risk Manager stated: Yes, Enhanced Barrier Precaution.the staff should have worn a gown during IV administration.On 7/15/25 at 3:30PM, Staff A, RN, was asked about the required Personal Protective equipment while caring for Resident #2. Staff A, RN replied, I usually wear a gown when administering IV therapy for a resident under enhanced barrier precaution to protect the resident and myself however I did not don (put on) a gown today because I was nervous.On 7/15/25 at 3:42 PM, the Risk Manager revealed the facility's protocol for residents under Enhanced Barrier Precautions. EBP is used to reduce transmission of MDRO (Multi Dose Resistant Organisms). The EBP involves the use of gowns and gloves when we are involved in high contact areas. A resident with an open area such as an IV line which is a source of cross contamination is placed on EBP, and staff has been educated to wear gloves and gown before giving care for residents who are under EBP. We make sure those residents are identified by a sign on the door and a caddy with PPE.Record review of a policy titled, Enhanced Barrier Precautions implemented 08/16/2022 indicates the following. Policy: It is the policy of this facility to implement enhanced barrier precautions for the prevention of transmission of multidrug-resistant organisms. Explanation and Compliance.Guidelines:1. Prompt recognition of need:All staff receive training on enhanced barrier precautions upon hire and at least annually and are expected to comply with all designated precautions.All staff receive training on high-risk activities and common organisms that require enhanced barrier precautions.Clear signage will be posted on the door or wall outside of the resident room indicating the type of precautions, required personal protective equipment (PPE), and the high-contact resident care activities that require the use of gown and gloves.
Apr 2025 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

Based on observation and interviews, the facility failed to provide a clean and sanitary environment in the laundry room. As evidenced improper storage of chemicals-detergent, bleach, iron sour, softe...

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Based on observation and interviews, the facility failed to provide a clean and sanitary environment in the laundry room. As evidenced improper storage of chemicals-detergent, bleach, iron sour, softener-were being stored on the floor, washer bases rusted, washers draining into a two-compartment sink, soiled garbage can pallets, a large hole in the wall, and dry drainage residue on one of the washers. (Photographic evidence obtained). The findings included: On 04/17/25 at 09:38 AM A laundry tour was conducted with the Director of Environmental Services, and the facility's administrator; observation in the dirty laundry side, the washer bases were rusted, the washers were draining into a two-compartment sink that had visible dirt and grime. Four chemicals-detergent, bleach, iron sour and softener were stored directly on the floor. The garbage can pallets were soiled garbage. A large hole was observed in the wall, and one washer had dry drainage residue, with no clear source identified. Interview on 04/17/25 at 09:45 AM, the Director of Environmental Services, revealed he has been in his position for two months and acknowledged the identified concerns related to the four chemicals-detergent, bleach, iron sour, and softener-were being stored on the floor instead of on a pallet; the rusty bases of the washers, the washers draining into a two-compartment sink, which had visible dirt and grime on its surface. soiled garbage can pallets, a large hole in the wall, and dry drainage residue on one of the washers. Review of the facility's policy titled - Laundry Area Cleaning of. Effective Date: June 11, 2009. Revision Dated October 30, 2014 revealed: POLICY All laundry areas will be scheduled for routine cleaning. PURPOSE To provide a systematic approach to maintaining the cleanliness of the laundry. PROCESS 1. Daily: 1.1 Sanitize folding tables and linen shelves 1.1.1 Team members shall use appropriate PPE (Personal Protection Equipment) 1.2 Wash and polish washer 1.3 Clean dryer lint screens every two hours and as needed 1.4 Spot clean soiled linen room walls 1.5 Clean and sanitize soiled linen hampers 1.6 Dust mop and sanitize laundry room floors 1.7 Clean and sanitize clean linen carts 2. Weekly: 2.1 Sanitize chemical boxes and hose lines 2.2 Sanitize washer plumbing fixtures and hose lines 2.3 High Dusting 2.3.1 Doorways 2.3.2 Fans 2.3.3 Tops of dryers 2.3.4 Pipes 3. Monthly: 3.1 Wall washing 3.2 Sanitize linen racks in laundry and in linen closets.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

Based on Observation, interview and record review the facility failed to follow pharmaceutical procedures and facility policy during medication administration for Residents (#4, #50). There were 108 r...

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Based on Observation, interview and record review the facility failed to follow pharmaceutical procedures and facility policy during medication administration for Residents (#4, #50). There were 108 residents residing in the facility at the time of the survey. The findings included: On 4/15/25 at 8:00 AM during medication administration observation with Licensed Practical Nurse (LPN), (Staff A), the medications for Resident #4 were observed signed off as given prior to the resident receiving the medications. On 4/15/25 at 9:50 AM during medication administration observation with Licensed Practical Nurse (Staff B), the medication for Resident #50 was observed signed off as given prior to administration. Interview on 04/15/25 at 08:06 AM LPN, Staff A stated no one told her that she is not allowed to sign off on the medications before they were given to the residents. Stated she signed off on the medication ahead of time to get herself familiar with the resident's medication. Interview 04/15/25 at 09:50 AM LPN, Staff B stated the only reason he signed off on Resident #50's medication before it was given, was because it was only one medication the resident was receiving via Percutaneous Gastrostomy Tube (PEG). Interview on 04/17/25 at 07:25 AM Director of Nursing (DON) stated regarding medication administration policies, all of our nurses have received medication administration in -services, we will be re-educating our nurses on correct medication procedures from the start of medication preparation to what happens after the medication is administered to the residents. It is our policy here at the facility that the nurses can only sign off on the medications as given, after they are administered to the residents. Review of the facility policy and procedures titled General Dose Preparation and Medication Administration revision date 11/15/24 states: facility staff should refer to facility policy regarding medication administration and should comply with applicable law and state operations manual when administering medications.
Nov 2024 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0578 (Tag F0578)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure a Residents Advance Directive was honored for one (Resident ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure a Residents Advance Directive was honored for one (Resident #1) out of three residents sampled with a Do Not Resuscitate (DNR) order as evidenced by staff initiated Cardiopulmonary Resuscitation (CPR) on Resident #1. The facility's actions caused Resident #1 to have likely suffered serious psychological harm by the facility's attempt to be resuscitated against her wishes. Resident #1 could not express her reaction to this event; therefore, the reasonable person concept was applied. Additionally, there was a likelihood that Resident #1 experienced severe physical pain; broken ribs; broken sternum and bleeding in the chest area from the resuscitation efforts. The facility staff did not follow their procedure to verify code status prior to initiating CPR. This situation resulted in Immediate Jeopardy. There were twenty-three residents with DNR orders out of the one hundred and seventy residents residing in the facility at the time of the survey. The findings included: Record review revealed, on [DATE], Registered Nurse (RN) (Staff A) was called to the resident's room by Certified Nursing Assistant (CNA) (Staff F) and found Resident #1 unresponsive with no vital signs. Resident #1 had a Do Not Resuscitate (DNR) order. RN, Staff A, failed to check the resident's code status and initiated CPR. Review of the facility's policy and procedure titled, Advance Directives and Code Status revision date [DATE] revealed: The Center will perform Cardiopulmonary Resuscitation (CPR) on residents that do not have a physician order for Do Not Resuscitate (DNR). However, the Center will support the right of every Resident to make decisions, including the right to accept or decline CPR in the event of cardiac arrest. Procedure: 7. If a resident is found unresponsive, the Electronic Records (HER/PCC) must be accessed to determine the code status order by a licensed nurse, for any resident without a physician's order for DNR, or without documented wishes to withhold CPR, EMS (911) is called, the attending physician notified, and emergency basic life support (CPR) is initiated by a licensed nurse. Procedure:10. CPR is only initiated by a licensed nurse after the PCC order is verified by a licensed nurse and a physical assessment by a licensed nurse indicates the lack of vital signs. CPR is not initiated if a resident/guest has a pulse and/or respirations. Review of the Florida Do Not Resuscitate (DNR) Form revealed that the DNR form was signed by Resident #1's son and the physician on [DATE]. Review of the medical records for Resident #1 revealed, the resident was admitted to the facility on [DATE], readmitted on [DATE]. Clinical diagnoses included but were not limited to: Chronic Respiratory Failure. Resident #1 was discharged on [DATE] to a local hospital. Review of the Physician's Order Sheet for [DATE] revealed, Resident #1 had orders that included but were not limited to: Code Status: DNR ([DATE]), Advance Directive DNR [DATE]. Record review of Resident #1's Quarterly Minimum Data Set (MDS) with a reference date of [DATE] revealed: Section C for Cognitive Patterns Brief Interview for Mental Status Score of 12 out of 15, indicating the resident was moderately impaired cognitively. Section J for Health Conditions section documented in prognosis- the resident does not have a condition or chronic disease that may result in a life expectancy of less than 6 months. Section O for Special treatments and Procedures documented the resident was receiving oxygen therapy, suctioning and tracheostomy care. Record review of Resident #1's Care Plans with a reference date of [DATE] documented: Resident has the following Advance Directives on record: Living Will; Health Care Surrogate; Durable Power of Attorney for health care decisions; DNR and order. Resident's Advance Directives are in effect, and her wishes and directions will be carried out in accordance with her advance directives on an ongoing basis. Interventions included: Advise resident and/or appointed health care representative to provide copies to the center of any updated Advance Directives. Appoint a health care representative if resident is incapacitated. Discuss Advance Directives with the resident and/or appointed health care representative. Identify resident's chart with DNR documentation, Notify physician (MD) of resident's wishes regarding life-prolonging procedures. Notify MD to assess the capacity of the resident and certify capacity or incapacity. The appointed health care representative will make all health care decisions if the resident is incapacitated. Resident/resident representative has chosen Do Not Resuscitate (DNR). If the resident's heart stops, or if they stop breathing, CPR will not be initiated in honor with their DNR wishes. An advance directive can be revoked or changed if the resident/resident representative changes their mind about the medical care they want delivered. Interventions Include-Request the resident/representative provide the facility with any Advance Directive documents. Verify presence of physician's order for DNR. Review of the nursing progress notes created by a Registered Nurse (RN) for Resident #1 dated [DATE], timestamped 04:00 documented: Alerted to room by CNA. Upon arrival at the resident's room observed the resident lying still not responding to name call, no movements noted. Unable to palpate any pulse, unable to obtain readable vitals. Code alert called, 911 activated and CPR initiated. 911 responded and took over CPR. The resident was transported to a local hospital. Resident's son notified of resident being transferred to the hospital, CPR in progress. Son stated it's ok with me whatever we do for his mom. The resident's son ended the call by thanking the caller for all that was done for his mother. Advanced Registered Nurse Practitioner was notified of the resident's transfer to the hospital. Interview on [DATE] at 6:55 AM with the 11:00 PM - 7:00 AM Licensed Practical Nurse (LPN) (Staff D), stated: I worked on the second floor, on [DATE], after 3:00 AM in the morning a CNA (Staff F) told me there is a Code Blue on the 1st floor in room [room number] window, I went to the 1st floor with her, I went in the room, the assigned [Staff A, RN] was in the room with the crash cart and she had the Ambu Bag (A portable device that delivers ventilation to a person whose breathing is inadequate or not breathing) in her hand, I went to get the vital sign machine, other staff were assisting to place the hard board underneath the resident in bed. [Staff B, RN] then came into the room while on the phone and stated 911 wants to hear the counting of the compressions on the resident, [Staff A] and [Staff C, LPN] started the CPR. I placed the blood pressure cuff on the resident, and I assisted with the CPR after a few minutes. A police officer showed up and helped with CPR, Emergency Medical Services (EMS) came shortly after and took over the CPR, I left the room once EMS entered the room. Recently I received training on CPR drills-the steps to perform for a blue-all code staff report, the nurse checks on the status of the resident, determines what care to provide. For Do Not Resuscitate (DNR)-we do not initiate CPR, provide 02 (oxygen) and keep the resident comfortable, notify the family and MD. For a Full code resident-we call 911, initiate CPR until 911 arrives and then they take over. Interview on [DATE] at 7:00 AM LPN (Staff C) from the 11:00 PM - 7:00 AM shift stated: On [DATE] I worked on the second floor, between 3:00 AM - 4:00 AM the CNA (Staff F) came to the second floor and told me there was a Code Blue on the 1st floor, I called [ Staff D, LPN] and we went to the first floor to the room where the resident was, I saw [Staff B, RN] on the phone, [Staff F, CNA] grabbed the CPR hard board, we entered the room, I saw [Staff A, RN) with the Ambu Bag in her hand and the crash cart was in the room, I asked [Staff A, RN] if the resident was full code, [Staff A] stated yes, I said how come no one is starting CPR, and asked [Staff D, LPN] to grab the vital sign machine, I then assisted [Staff F, CNA] with placing the CPR hardboard underneath the resident in bed, [Staff A, RN] placed the Ambu Bag on the resident and then I started compressions. [Staff B, RN] came into the room on the phone and stated 911 cannot hear us counting the compressions, we started counting louder so 911 could hear, the police officer arrived and took over compressions, he then stepped outside and someone else took over compressions, I do not remember which nurse it was that took over the compressions from the police officer, EMS arrived and took over, I then exited the room. [Staff B, RN] was getting the resident's paperwork ready for discharge and myself, and [Staff D, LPN] went back to our floor. Interview on [DATE] at 7:39 AM Staff E, CNA 11:00 PM -700 AM shift stated: On [DATE] around 4:00 AM [Staff F, CNA] called me and wanted me to look at her resident [Resident #1], I went to the resident's room, the resident was pale, I left [Staff F] in the room and went to look for the nurse, I saw [Staff A, RN] and asked [Staff A] if the resident is a full code, [Staff A] stated yes, I went to get the crash cart and I called the other nurse on the floor [Staff B, RN]. [Staff B] went to the nursing station and called to the second floor, then [Staff B] told me to go upstairs to get the other nurses from the second floor. I got [Staff D, LPN], [Staff C, LPN] and we all came downstairs to [Resident #1's] room. I grabbed the CPR hard board on the way to [Resident #1's] room, I placed the CPR hard board underneath the resident, [Staff A] placed the Ambu Bag on the trach, the nurses in the room started CPR, the police arrived and helped with CPR, After the police arrived, I left the room to go take care of my residents. Interview on [DATE] at 8:32 AM CNA (Staff F) via telephone stated: On [DATE] stated via translator on the telephone on [DATE] around 3:00 AM I did care on [Resident #1], and she was her normal self. Staff F revealed she checked on the resident later and she did not look good, her breathing was low. I called the other CNA [Staff E] and then we went to get the Registered Nurses [Staff A and Staff B]. Staff F revealed she recently received training in CPR and DNR. She stated: When a Code Blue is called, we report to the nurse and wait for instructions on what we need to do, I do not perform CPR on the residents, only the nurse. On [DATE] at 11:00 AM,[DATE] at 8:40 AM and 9:20 AM attempts were made to conduct a telephone interview with Staff A, RN; messages for a return call with the surveyor's name and phone number for a return call and no return call received. On [DATE] attempts were made to reach Staff B, RN via telephone at 11:05 AM, [DATE], 8:45 AM and 9:25 AM to conduct an interview with Staff B, RN, messages with the surveyor's name and phone number for a return call and no response received. Interview on [DATE] at 10:00 AM, the Director of Nursing (DON) stated: The incident that occurred on [DATE] was reported to me around 5:00 AM, [Staff A, RN] stated that she performed CPR on a resident with a DNR, I asked her if they told EMS, I instructed [Staff A] to call the hospital and let the staff know the resident was a DNR and to let the family know that the resident went to the hospital and was given CPR. I asked [Staff A] did she check the resident's code status, [Staff A] stated she was in shock and panicked and she did not check the resident's code status. I asked [Staff A] what she was supposed to do in the specific incident, [Staff A] stated first she was supposed to check the resident's code status and go from there. [Staff A] was removed from the schedule the same day ([DATE]) pending the outcome of the investigation and has not been reinstated on the schedule as of today. We have not been able to get a hold of [Staff A], the last call to [Staff A] was placed on [DATE] and we have sent email correspondence, text message and mail to [Staff A, RN], no response has been received. [Staff B, RN) is currently on vacation. The nurses perform the CPR, the CNA are certified to perform CPR and could help out with only compressions if needed if there are no additional nurses available at the time. Interview on [DATE] at 10:20 AM, the Administrator (NHA) stated: I conducted townhall training with all staff. The Risk manager and DON facilitated CPR/DNR trainings and drills-education on policy and procedure on CPR and advanced directives, competency training with nurses, process for initiating Code Blue, worked with ancillary staff on their roles on how they can help during a Code Blue. We are continuing with our Code Blue drills monthly. The nurses initiate CPR, the CNAs do not perform CPR. The Risk Manager is also the abuse coordinator- the incident that occurred on [DATE] was reported timely as Neglect to all the necessary parties with a follow up 5-day report. We are going to be submitting the 15-day adverse report also due on [DATE]. We conducted an Additional Head of Department Meeting (Ad Hoc) meeting with the team to identify the root cause analysis of the incident, and work on a plan of correction to be in compliance, and then we take all the information gathered and bring it to Quality Assessment and Performance Improvement (QAPI) team to make sure we review as a team for compliance, we are following protocols and are addressing issues identified accordingly if needed. Interview on [DATE] at 10:53 AM Risk Manager (RM)/Director of Quality Assurance/Abuse Coordinator stated only a licensed nurse can initiate CPR, The CNAs are certified for CPR. They can assist with compressions if needed if no nurses are available in the facility. I filed a report for the incident that occurred with [Resident #1] with DCF (Department of Children and Families, the Florida state agency that investigates children and adult abuse and neglect), law enforcement and an immediate report with AHCA (Agency for Health Care Administration, the Florida state survey agency), notified family and the Medical Director on [DATE]; the NHA was notified by the DON on [DATE]. AHCA five-day report was submitted on [DATE] and depending upon the outcome of the investigation, I prepared an adverse 15-day report to be submitted on [DATE]. As the RM I met with the administrative team to discuss what we were going to put in place to identify other residents that may have been affected and to come up with a plan to address the error. We completed audits to monitor all residents in the facility to make sure their code status was accurate and clearly documented and we are following our policy to make sure a copy of the DNR forms are signed and in the code book located on each nursing unit. We checked the Electronic medical records (EMR) to make sure the resident's code status were accurately reflected in the EMR. We conducted an Additional Head of Department Meeting (Ad Hoc) to make all department heads aware of the problem that exists and the need to implement corrective actions. Part of the implementation is to initiate education to all staff in the facility on Advance Directives, DNR policy, Code Status policy and each person role that they play when we have a Code Blue situation in the facility. We also stress the need to do more Code Blue drills to identify if there is any deficiency in how the drills are performed and to make immediate corrections with staff if needed. The facility's Immediate Jeopardy Removal Plan included: [DATE] - Resident pronounced deceased at 5:24 AM in the emergency room by Hospital personnel. [DATE] - The Nurse Practitioner was notified that Resident was transported to the Hospital. [DATE] - Notification of the event to Department of Children and Family. Started [DATE] - Ongoing reoccurring training-Education on code status, DNR policy, abuse and neglect policy initiated for current staff. Ancillary team members and CNAs to understand their role during a Code Blue (taking notes, bringing crash cart, calling 911, clearing hallway for EMS). [DATE] - Resident's chart. [DATE] - Audit of medical records to validate DNR/CPR orders. [DATE] - Federal immediate report submitted with notification to DCF. [DATE] - Code books were reviewed for accuracy (books were located at each nursing station). [DATE] - The nurse involved in the incident was removed from the schedule pending the complete investigation. [DATE] - Current/ongoing, now on monthly cycle-Code Blue drills to be performed as follows: every shift for 7 days, then every other day (QOD) on different shifts for7 days, then weekly for 7 days then monthly to include weekends and holidays (starting 3-11) on [DATE] until all nurses have attended a code blue drill with no deficiencies. Alternating different scenarios of code status to increase staff understanding. [DATE] - Medical Director notified of events and interventions. [DATE] - [DATE] - Crash carts audited. [DATE] - Nurses' CPR cards audited for validation. [DATE] - Ad Hoc meeting with Interdisciplinary Team (IDT) and Medical Director. [DATE] - Current/ongoing-Quiz presented to licensed nurses to validate knowledge on code status and procedures. [DATE] - Current/ongoing new admissions/re-admission records to be reviewed daily in morning clinical meetings and on weekends by the Nursing Supervisor for accurate code status. [DATE] - Audit results and outcome of drills to be presented weekly for 3 weeks at Ad Hoc meetings. Then monthly in QAPI for 3 months or until compliance to determine the effectiveness of the plan and revisions to be done as necessary. [DATE] - AHCA Federal five-day report completed. [DATE] - Submit adverse report as applicable. Reviewed investigative findings as of [DATE]. The surveyor verified the facility's Immediate Jeopardy Removal Plan was completed through observations, record review and staff interviews.
Aug 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide adequate supervision for one out of three resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide adequate supervision for one out of three residents sampled as evidenced by failure to ensure the safety of a vulnerable resident (Resident #1) exited the facility through the first-floor dining room door undetected by the facility's staff. Resident #1 was found in the parking lot of the facility. There were 106 residents residing in the facility at the time of the survey. The findings included: On 8/5/24 at 1:02 PM Resident #1 was observed in his room seated in his wheelchair eating lunch. During a tour and walk through on 8/6/24 at 10:49 AM with the Director of Plant Operations all exit doors were checked (Fifteen exit doors), North dining room door, courtyard and front lobby doors. All alarms noted to be in working condition. The daily alarm door logs were reviewed. Review of the facility Policy and Procedure titled Missing Resident and Elopement revision date 03/11/2024 states: The purpose of this policy is to clearly define resident elopement and to provide guidance in the management of all reports of missing residents. Elopement occurs when a resident who needs supervision leaves a safe area without supervision. If any resident should leave the premises at any time without following the center procedure for voluntary leave, the missing resident/elopement procedure should begin immediately. Record review of the Abuse/Neglect Log dated November 2023-August 2024 documented the incident occurred on 04/21/24 at 07:41 PM. Record review of the Incident note on 4/23/2024 timestamped 1 6:15 documented: On Sunday, April 21, 2024, at approximately 7:57 PM resident was observed in his wheelchair in the facility parking lot propelling himself towards the sidewalk, Nurse approached the resident, and he told her he was going to post a letter. The nurse offered to return him to the facility, he did not resist. At approximately 8:01 PM the resident was returned to the unit. He was alert, responsive in no distress, there was no change in his status and apologized for leaving. Assigned Certified Nursing Assistant assisted resident to his room and provided care. Incident report was completed, and staff made aware to monitor resident. Review of the medical records for Resident #1 revealed resident was admitted to the facility on [DATE] and readmitted on [DATE]. Clinical diagnoses included but not limited to: Atherosclerotic heart disease of native coronary artery without angina pectoris, Unspecified psychosis not due to a substance or known physiological condition, Unspecified dementia, unspecified severity, with psychotic disturbance and Dependence on a wheelchair. Review of the Physician's Orders Sheet for August 2024 revealed Resident #1 had orders that included but not limited to: Monitor and document behavior concerns using codes provided Behavior code:0-no behavior, 1-Fear/panic, 2-Anger, 3-Scream/yell, 4-Danger/self/others, 5-Delusions, 6-Hallucinations, 7-Sad/tearful, 8-Emotion/Act Withdrawal ,9- exit seeking/wandering Interventions. Record review of Resident # '1's Annual Minimum Data Set (MDS) dated [DATE] revealed: Section C for Cognitive Patterns documented Brief Interview for Mental Status Score 8, on a 0-15 scale indicating the resident is cognitively moderately impaired. Section E for Behaviors documented no behaviors exhibited. Section GG for Functional Abilities documented resident is dependent for care, partial moderate assistance required. Section O for Special Treatments and Procedures documented no special treatments received. Section P for Restraints and Alarms documented no restraints or alarms used. Record review of Resident #1 's Care Plans Reference Date 06/27/2024 revealed: Resident has a history of elopement risk with wandering behavior. 4/21/24 Resident actively left the facility unattended. Focus-Resident's safety will be maintained through the review date. Interventions include-Distract resident from wandering/exist seeking by offering pleasant diversions, structured activities, food, conversation, television, book. Evaluate for fall risk. Identify pattern of wandering: Is wandering purposeful, aimless. Is the resident looking for something. Does it indicate the need for more exercise. Intervene as appropriate. Involve family on plan of care as needed. Move to secured unit if appropriate Refer, as needed, to nursing restorative and/or therapies. Resident triggers for wandering/elopement. Take photograph of resident and place in the elopement binders and notify staffs of elopement risk. On 8/6/24 at 9:26AM Risk Manager revealed the Licensed Practical Nurse (Staff B) involved in the elopement incident no longer works at the facility, she was a weekend per diem nurse. Staff B was the person that saw the resident in the parking lot and brought him back inside the facility. The surveyor was unable to contact Staff B. The risk Manager revealed Staff B reported she was on her break sitting in her car eating when she saw the resident in the parking lot. Interview on 8/6/24 at 11:50PM Director of Plant Operations reported; I have been working at this facility since December of last year, regarding the alarms after the elopement we wanted to improve the alarm to make it much louder, we did in-services with all staff about the new alarms installed with the blue light blinking in the hallway near the elevators, the blue light will alert staff someone is trying to go out the first floor dining room door or the ambulance door. Currently all the doors have a regular 30 seconds alarm egress (When you push the door, it makes a loud sound and it does not open for 30 seconds), we now have installed extra alarms on the dining room door and the ambulance door, makes a very loud screaming noise when the door is open, the dining room exit door has a regular alarm, a [] alarm and a screamer alarm so staff very far away can hear and the kitchen staff can hear also. A delay alarm was placed on the service door-if the door stays open more than 15 seconds, it triggers the alarm to go off. I check the alarms and the exit door on a daily basis to make sure the alarms are working. There are only three (3) doors that the staff have the code to and are allowed to go through-the main entrance door during working hours, the ambulance door for after hours and the service door near the time clock which is 2 doors and they both require a code to enter and exit. Interview on 8/6/24 at 3:03PM Certified Nursing Assistant (Staff A) revealed: I usually work the 3-11PM shift, on the night the resident eloped I recall seeing the resident around 7:30 PM, I gave him a snack in his room on the first floor, I remembered it was peanut butter and jelly and we had a conversation about his table, we talked for a few minutes. Later on, when I was providing care for another resident, one of my co-workers told me, we found your resident outside, I saw the resident, he was in his room, he was brought back to his room, I asked him what happened, the resident stated he was going to go somewhere, he was saying sorry for causing trouble, I reassure the resident that everything was ok. For the rest of my shift, I kept an eye on the resident and made sure he was ok. I reported to the next shift to keep an eye on him also. The resident was moved to the second floor after the incident. Every time he sees me, he always tells me how much he misses me because I am assigned to the first floor, and he does not get to see me. I take very good care of my residents. Interview on 8/7/24 at 10:52 AM Risk Manager reported: on 4/21/24 the elopement incident occurred; the resident exited the facility through the fire exit door in the main dining room on the first floor undetected. At approximately 7:57 PM the resident was observed in the parking lot by Licensed Practical Nurse [Staff B] in his wheelchair. Resident told [Staff B] that he was going to post a letter, [Staff B] returned the resident to the facility through the ambulance exit door. Resident entered the facility around 8:00 PM with [Staff B]. The investigation revealed the last time the resident was seen in the facility was approximately 7:30 PM, reported by the resident's assigned Certified Nursing Assistant [Staff A]. [Staff B] conducted an evaluation on the resident, a head-to-toe assessment and alerted the staff of the incident and requested that the resident be closely supervised. On 4/22/24-supervision continued for resident one to one, Federal reports were filed, Local police department was contacted, facility head count was completed, resident's mental score was reevaluated, psychological evaluation was completed, physician and family was notified, and interior and exterior exits were checked for functioning, all magnetic locks and doors were checked. The resident's elopement care plan was updated on 4/22/24 to include 1-1 monitoring until 5/29/24. The Elopement Book with the resident's information and pictures was reviewed, the elopement books are located in the lobby and at each nursing station. On 4/22/24 we conducted a reenactment of the elopement with the resident to find out how he got out of the facility. We collected statements from all staff on the shift the incident occurred. On 4/23/24 the door codes were changed for the three approved exit doors for staff-Front lobby, service entrance and ambulance entrance. Staff were educated to not share the codes, after hours we only use the ambulance door, education was completed on neglect, supervision, elopement practices, notification for all staff. On 4/22/24 we started elopement drills for each shift for 1 week. On 4/25/24 the stop alarm (loud alarm) was installed on the main dining room exit door, a [] alarm (loud alarm) was installed on the ambulance exit door and the dining room exit door. Also flashing bright blue lights were installed in the hallway that coordinates with the opening of the main dining room exit door and the ambulance exit door. In addition, we did a facility wide audit of all residents for elopement risk, and we are checking all the new admissions to see if any residents pose a risk for elopement. We are also inspecting all the exit doors daily to make sure the alarms are sounding and working. The Quality Improvement team met on 4/23/24 and went over all the plans we have put in place at the facility, we also created a Performance Improvement plan relating to the elopement.
Nov 2023 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview and record review, facility failed to follow physician orders as evidenced by the physician pre...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview and record review, facility failed to follow physician orders as evidenced by the physician prescribed 3 Liters per Minutes (LPM) continuous oxygen for one out of 34 sampled residents (Resident # 314)) as evidenced by observation of the resident receiving 4 LPM/4.5 LPM of oxygen. The finding included: During observation on 11/13/2023 at 10:07 AM, the Resident was seated on her bed, finishing her breakfast. Resident # 314 was observed with a nasal cannula in place. It was observed that the oxygen concentrator was set up at 4 LPM. (Photographic evidence). The resident was not observed with distress or anxiety. During observation of resident # 314 on 11/14/2023 at 09:13 AM. Resident was seated on her bed, having breakfast. Resident was observed with a nasal cannula in place. It was observed that the oxygen concentrator was set up at 4.5 LPM (Photographic evidence). No distress or anxiety was noted. The call light was within reach. Record review of the clinical records for Resident # 314 revealed, the resident was admitted to the facility on [DATE] and transferred to the hospital on [DATE] due to respiratory failure. Clinical diagnoses included, but were not limited to, Pneumonia, Unspecified Organism; Type 2 Diabetes Mellitus without Complications; Hyperparathyroidism, Unspecified; Personal History of COVID-19. Record review of the Physician Orders dated 10/25/2023 revealed, the physician prescribed Oxygen at 3 LPM via nasal cannula. Monitor oxygen saturation every shift. Call physician for oxygen saturation less than 92 % every shift. Record review of Physician Orders dated 11/14/2023 revealed, the resident was transferred to emergency room of a local hospital for a Bronchoscopy. The Resident's diagnoses were worsening pneumonia and respiratory compromise/failure. Record review of Nurses Notes dated 11/14/2023 at 18:50 PM revealed, the resident was noted with abdominal breathing and shortness of breath. The Oxygen saturation dropped from 96 to 70 %. Oxygen was administered via nonbreathier mask via tank at 15 liters. The Oxygen saturation increased to 97 %. Emergency medical services (EMS) was activated immediately. EMS arrived at 19:10 PM and the resident was transported to the hospital. Review of Medicare 5 days Minimum Data Set (MDS) Section C - Cognitive Patterns dated 10/29/2023 revealed the Brief Interview for Mental Status (BIMS) summary score was 14 out of 15, indicating the resident was cognitively intact. Section I - Active Diagnosis revealed the resident's diagnoses were Pneumonia and Personal History of COVID-19. Section O Special Treatments, Procedures and Programs revealed the resident was receiving continuous oxygen therapy. Record Review of Care Plan initiated on 10/25/2023 and with the next review date 01/25/2023 the resident had potential for respiratory distress/ difficulty breathing related to COVID-19, Pneumonia. Goal: The resident will maintain normal breathing pattern as evidenced by normal respirations, normal skin color, and regular respiratory rate/pattern through the review date. Interventions: Administer treatments as ordered. Monitor for effectiveness and side effects. Assist to position resident with proper body alignment for optimal breathing pattern. Monitor/document changes in orientation, increased restlessness, anxiety, and air hunger. Monitor for sign and symptoms of respiratory distress and report to physician as needed: Increased Respirations; Decreased Pulse oximetry; Increased heart rate (Tachycardia); Restlessness; Diaphoresis; Headaches; Lethargy; Confusion; Hemoptysis; Cough; Pleuritic pain; Accessory muscle usage; Skin color changes to blue/grey. o Monitor/document/report abnormal breathing patterns to physician: increased rate, decreased rate, periods of apnea, prolonged inhalation, prolonged exhalation, prolonged shallow breathing, prolonged deep breathing, use of accessory muscles, pursed-lip breathing, nasal flaring. During and interview with Staff A, Registered Nurse/Unit Manager on 11/16/2023 at 11:24 AM. She stated the nurse was responsible to check the oxygen concentrator every shift following doctor's orders. She stated, the resident needed more oxygen, but the nurse did not call the doctor to change the order. She stated the resident was transferred to the hospital due to respiratory failure. She stated, the nurses had in-services education for oxygen administration and follow doctor's orders. Record review of Facility's Policy and Procedures for Oxygen Administration dated and revised on 07/2023 revealed, Purpose: To provide the guest/resident with enhanced oxygen concentration of inspired room air. Procedure: 1- Verify physician's order to include, but not limited to: -flow rate, -duration of use (as needed, continuous, etc.)-parameters for monitoring oxygen saturation as indicated. During interview with the facility's Corporate Nurse on 11/16/2023 at 12:44 PM she stated, the facility did not have policy and procedures to follow doctor's orders. She stated the facility followed regulations on following doctor's orders.
Oct 2022 12 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Deficiency F0692 (Tag F0692)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4) During the initial tour of the facility conducted on 10/25/22 at 10:42 AM, Resident #58 was asleep in her bed. The surveyor n...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4) During the initial tour of the facility conducted on 10/25/22 at 10:42 AM, Resident #58 was asleep in her bed. The surveyor noted Resident #58 appeared to be very thin and had no teeth present. Clinical records revealed Resident #58 was admitted to the facility on [DATE]. Resident #58 had a medical history significant for Alzheimer's disease and dementia, malnutrition, osteoarthritis, psychosis, and anxiety. Review of the admission Minimum Data Set (MDS) completed on 09/03/22 showed that Resident #58 had a Brief Interview of Mental Status (BIMS) score of 1 out of 15 which indicates she had severe cognitive impairment. This MDS documented that Resident #58 required total dependence of 1 staff member for eating her meals. Review of Resident #58's Care Plan revealed there was a care plan in place regarding her poor dentition, which was created on 08/30/22. Further review revealed there was a care plan in place regarding a history of malnutrition related to inadequate oral intake of calories and protein, which was created on 09/01/22. This care plan also indicated Resident #58 required a mechanically altered diet due to her poor dentition. A care plan was added on 10/25/22 regarding Resident #58 being placed on hospice care. Review of Resident #58's weight history revealed the initial recorded weight was 118 pounds, documented on 08/30/22 as a hospital weight. Resident #58 was weighed on 10/28/22-this weight was 101.2 pounds. This indicated Resident #58 suffered a significant weight loss of 14.24%. During a review of Resident #58's nutrition assessments revealed the dietitian did an initial Nutritional Evaluation on 08/31/22. In this nutrition assessment, the dietitian documented that she used the hospital weight of 118 pounds to complete this assessment instead of obtaining a baseline weight at the facility prior to completing this assessment, which is the facility's policy. During a review of Resident #58's progress notes, it was revealed that the dietitian wrote one note on 10/20/22 which documented a weight of 99 pounds which was taken on 10/03/22. In this note, the dietitian documented that because of the weight loss, she planned to increase Resident #58's ordered house supplement from two times to three times daily. Review of the physician orders revealed she did input this new order on 10/20/22. Further review of Resident #58's notes revealed she had a slow-healing wound on her left arm. The first note regarding this wound was written 09/29/22; this note measures the wound at 2.5 cm(centimeter) x 2 cm x 0.1 cm. The last note regarding this wound was written 10/27/22-this note states the wound has been present for at least 28 days and measures at 1 cm x 0.8 cm x 0.1 cm. Review of Resident #58's meal intake for the date range of 10/02/22 to 10/28/22 revealed there were 50 meals documented at 0-25% consumed or refused. Review of Resident #58's supplement intake for the date range of 10/02/22 to 10/28/22 revealed there were 16 instances where Resident #58 consumed less than 50% of her oral supplement. On 10/25/22 at 1:24 PM, the surveyor observed Resident #58 eating her lunch meal. The resident was assisted by a staff member. The surveyor noted Resident #58 only consumed 10% of this meal. On 10/26/22 at 1:40 PM, observation revealed Resident #58 eating her lunch meal she was assisted by a staff member. The surveyor noted Resident #58 only consumed 15% of this meal. Based on records reviewed, observations and interviews, the facility failed to ensure an accurate nutritional assessment to increase nutrition and to address identified significant weight loss in a timely manner for 5 of 7 residents reviewed for nutrition (Resident #83, Resident #69, Resident #46, and Resident #58). The facility failed to provide nutritional interventions in a timely manner that resulted in significant weight loss and failed to provide protein supplements to aid with a newly developed stage 3 pressure ulcer wound for Resident #41. The findings included: The facility's policy titled: Baseline Weights, revised in September 2018, showed the following: An accurate baseline weight will be obtained upon admission. On admission, the nursing staff will obtain the height and weight of each resident. The admission weight and height will be entered into Point Click Care (PCC). The baseline weight will be determined by the facility dietitian or designee and entered into the resident's electronic medical record as Baseline weight. A new baseline weight will be determined upon readmission to the center. Residents will be weighed weekly x two weeks to monitor the adequacy of intake and identify immediate issues with nutrition and hydration. If the weight remains stable, the weight will be obtained monthly. Significant variances of 5% in a month or 3% in a week are to be reweighed upon completion to verify the accuracy of the weight. Note: both gains and losses should be reweighed. If reweigh determines that the original weight is incorrect, that weight will be struck out. The Weight and Vitals Exception reports from PCC will be utilized to identify residents meeting the significant weight change criteria. The facility's Nutritional Documentation policy, revised in January 2018, showed the following: Nutritional documentation will be completed in appropriate time frames. Residents who exhibit significant nutritional risk factors: Weight loss, Enteral support, Dialysis, or pressure ulcers will be referred to the Registered Dietitian. It further showed that the time frame for weight loss is within five days, the time frame for pressure ulcers is within seven days and the time frame for Initial Assessment is five days. 1) A record review showed that Resident #83 was admitted to the facility on [DATE]. Diagnoses included but not limited to Dysphagia, Dementia, and Muscle weakness. A review of the Minimum Data Set (MDS) dated [DATE] showed that Resident #83 had a Brief Interview of Mental Status (BIMS) score of 0 out of 15, meaning the resident is significantly impaired cognitively. Section M for Skin Conditions of the MDS showed that for pressure ulcer wounds, Resident #83 had 0 wounds noted. During a phone interview conducted on 10/27/22 at 2:00 PM, Resident #83's daughter stated that her father used to be between 136 to 140 pounds before he was admitted to the facility. Her mom used to handle all health-related issues until she took over. She further reported that her father went to the hospital for Urinary Tract Infection and COVID-19 before coming to this facility. The daughter reported that her father had two pressure ulcers in the past on his back. She did not know that her dad had lost so much weight but was aware that he was not eating well. Resident #83's daughter revealed that she spoke to the facility's Speech Language Pathologist, who told her that they would provide her father with a high calories/protein supplement to aid with the poor intake of meals. In an observation conducted on 10/25/22 at 12:38 PM, Resident #83 was noted in his room with the lunch tray at the bedside. Staff N, a Certified Nursing Assistant (CNA), was in the room assisting the Resident with his lunch meal. At 12:54, Staff N removed the tray to the side and said that Resident #83 did not want to eat anymore. Closer observation showed that Resident #83 did not eat the food on his tray but did drink most of his house shake, juice, and ice cream. In this observation, Staff N stated that he needs assistance with his meal daily. A review of the weights showed the following weights recorded for Resident #83: admission weight was taken from the hospital registered at 132 pounds, the next weight was taken on 10/05/22 at 113:4 pounds, and the on 10/17/22 it was recorded at 100.8 pounds. The Initial Nutrition assessment dated [DATE] showed that the facility's Clinical Dietitian used the hospital-recorded weight as the baseline for her assessment. In this note. The facility's Clinical Dietitian stated that Resident #83 had no weight change and estimated his daily needs at 1500-1800 calories a day and his protein need at 60 grams daily. The facility's Clinical Dietitian further wrote that Resident #83 was with poor intake of his meals but did not recommend any nutritional supplements to aid with the poor intake. A review of the progress note written on 10/08/22 by Staff J, the Medical Director's physician Assistance, stated that Resident #83 had a functional decline and poor performance. He is malnourished and has lost 10 lbs. He has developed a stage 3 sacral decubitus (pressure ulcer). In this note, Staff J reported that she spoke to Resident #83's daughter and that she refused tube feeding. The daughter realized that her father was declining and was not making progress in rehab. Staff J further consulted the dietitian for further assistance. It was also noted that Resident #83's daughter was considering hospice for her father. A review of the progress note written on 10/12/22 by Staff J, the Medical Director's physician Assistance, she noted that Resident #83 is with stage 3 pressure ulcers and that she discussed Resident's poor intake of meals with his daughter. The Wound Care Initial assessment dated [DATE] showed that Resident #83 had a stage 3 pressure wound on the sacrum area. It was only when a note dated 10/20/22, completed by the facility's Clinical Dietitian, that she addressed the significant weight loss of 11 percent in 12 days, which was 24 percent weight loss in one month. In this note, she stated that Resident #83 is on a Regular Mechanical Soft diet and that he is tolerating his diet. The Clinical Dietitian said that Resident #83 is eating about 50% of his meals and that he now has a stage 3 pressure ulcer wound. She then recommends ordering a house supplement (nutritional supplement) twice a day and providing Prostat (protein supplement) once daily to aid with wound healing. The Order Summary Report showed that an order was written for a house supplement two times a day on 10/19/22, and a Prostat supplement once time a day was ordered on 10/21/22, which was a month after Resident #83's was admitted . The care plan for Resident #83 showed that he had a healed stage 2 sacral wound on 10/20/22. He has the potential for the development of pressure ulcers which was initiated on 10/04/22. It further showed that Resident #83 is at risk for malnutrition and that he will maintain a stable weight of fortified foods with meals initiated on 09/22/22. Resident #83 has inadequate intake; reduced cognition, and the goal is to keep his weight at 132 pounds plus or minus 4 percent every month, dated 09/22/22. The facility will provide fortified foods with meals and observe for and report foods; the resident consistently refuses and weigh per protocol. In an interview conducted on 10/27/22 at 11:29 AM, the facility's Clinical Dietitian stated Resident #83, who was admitted on [DATE], had an Initial Nutrition Assessment, which was completed by her on 09/21/22 and then a progress note on 10/20/22. The facility's Clinical Dietitian verified that the documented hospital weight was used for her initial assessment and not the actual verified weight. The facility's Clinical Dietitian stated that she gave Resident #83 fortified foods and mighty shakes (nutritional supplement) initially and then ordered other supplements on 10/20/22 after she realized that Resident #83 was losing weight with the fortified foods and the mighty shakes. The Clinical Dietitian reported that she understands that the hospital weight should not have been used for the initial assessment. 2) Resident #69 was readmitted to the facility on [DATE] with diagnoses of Sepsis, Urinary Tract Infection, Hemiplegia, and Dysphagia. The Minimum Data Set (MDS) dated [DATE] showed that Resident #69 has a BIMS score of 12 out of 15, which indicate the resident is moderately impaired cognitively. A review of the weights showed that the following weights were recorded: readmission weight was noted on 09/09/22 at 174.0 pounds (hospital weight), a weight of 148.6 pounds noted on 10/04/22, and a weight of 148.2. pound noted on 10/06/22. This showed a significant weight loss from 09/09/22 to 10/04/22, 15% in about one month. In an interview conducted on 10/25/22 at 3:50 PM, Resident #69 stated that he has a good appetite and is eating well. A review of the readmission note conducted on 09/13/22 documented by the Clinical Dietitian showed that Resident #69 was on a Diabetic Mechanical Soft diet and was tolerating his diet well. The Clinical Dietitian further noted that Resident #69 had a stage 4 pressure ulcer in the sacrum area and was eating less than 50% of his meals. In this note, the Clinical Dietitian recommended a house supplement twice a day but no protein supplement was noted to aid with wound healing. A wound evaluation report dated 09/15/22 showed that Resident #69 had a stage 4 pressure wound to the sacrum area. Follow-up progress by the Clinical Dietitian was on 10/19/22, which was more than a month later. In this note, she documented that Resident #69 was tolerating his diet and that he had a significant weight loss of 7.16% in 30 days. The Clinical Dietitian recommended speaking to the facility's Speech Language Pathologist regarding a possible diet upgrade to regular consistency because of inadequate intake of calories and protein. No additional supplements or protein supplements are recommended in this note to assist with weight loss, or the pressure ulcer wound. A review of the orders showed an order for weekly weights times two weeks in the morning for significant weight loss, which was dated 10/20/22. The care plan, which was initiated on 08/03/22, showed that Resident #69 is at nutritional risk related to increased intake/protein needs due to a pressure wound. It further showed that Resident #69 would maintain a stable weight with no further weight loss and maintain a stable weight of 161 pounds every month. Interventions are in place: honor preferences for meals and snacks, monitor labs as ordered, serve diet as ordered, supplements as needed, and weight per protocol. In an interview conducted on 10/27/22 at 11:29 AM, the facility's Clinical Dietitian stated Resident #69 was readmitted on [DATE]. The Clinical Dietitian verified that the initial weight for this Resident was from the hospital, and the next weight was not done until 10/04/22. A progress note was written on 09/13/22, which noted the hospital weight and documented a stage 4 wound. In this note, she wrote for house supplement only two times daily but did not address the weight loss until 10/19/22. She requested a speech therapy consult due to inadequate oral intake and updated the Resident's preferences but made no other changes. The Clinical Dietitian agreed that she had no idea how much weight the resident lost in this facility since she used the hospital weight first. 3) Resident #46 was admitted to the facility on [DATE] with diagnoses of Major Depressive Disorder, Dementia, and Anemia. In an observation conducted on 10/28/22 at 8:18 AM, Resident #46's breakfast tray was brought into the room by Staff D, a Registered Nurse Supervisor. Staff D was observed setting up the breakfast tray, opening the milk container, and walking out of the room to assist with other breakfast trays. In an observation conducted on 10/28/22 at 8:34 AM, Resident #46 was noted in her room with no assistance from Staff. Closer observation showed a meal tray with the following: Pancakes, ground sausage, milk, and orange juice. The tray was noted to be 100% untouched, and no staff was noted in the room. In an observation conducted on 10/28/22 at 8:45 AM, the Resident was noted in her room with no assistance from Staff. Closer observation showed that Resident #46 left her breakfast tray 100% untouched. In an observation conducted on 10/28/22 at 1:00 PM, Resident #46 received her lunch tray with Staff D, the Nurse Supervisor, at the bedside. In this observation, Staff D was feeding Resident #46 a chocolate cream pie which Resident #46 accepted. When attempting to put the Mighty Shake (nutritional supplement) on the tray, Resident #46 made a disliked face and pushed it away. In this observation, Staff D stated Resident #46 could eat independently, but sometimes she sits with her to encourage her and give her company. Staff D further stated that Resident #46 is often brought to the front dining room so other staff members can observe her. Review of the MDS Section G for functional status under eating dated 09/02/22 showed that Resident #46 could eat independently with set up only. The cognitive status section noted her BIMS score was 01 out of 15 to indicate the resident is severely cognitively impaired. Resident #46's weights were recorded as follows: on 03/04/22 at 130.6 pounds, on 03/05/22 at 117.1 pounds, on 03/08/22 at 114.8 pounds, on 04/06/22 at 107.1 pounds, on 05/02/22 at 113.4 pounds, on 06/03/22 at 112.4 pounds, on 08/05/22 at 106.4 pounds, on 10/04/22 at 101.8 pounds. Review of the Nutritional Evaluation Version dated 03/06/22 showed that the Clinical Dietitian used the weight recorded on 03/05/22 for the baseline weight. The Clinical Dietitian documented that Resident #46's son reported appetite and weight declining and that she is at inadequate energy intake. Resident #46 is on a Mechanically altered diet and eats less than 50% of her meals. The Clinical Dietitian recommended fortified foods, but no nutritional supplements were ordered. The subsequent follow-up progress note was on 06/07/22, three months later, and the Clinical Dietitian stated that Resident #46 is eating about 25 to 50 percent of her meals. It further showed that Resident #46 receives fortified foods but no nutritional supplements. Another progress note dated 09/06/22 showed that Resident #46's weight dropped from 112.4 pounds to 106.4 pounds and that her intake is between 25% to 50% of her meals. On this note, the Clinical Dietitian recommended one oral nutritional supplement once a day. A progress note dated 10/25/22 showed that the Resident weight was noted at 101.8 pounds with 4.32 percent weight loss in 30 days. On this note, the Clinical Dietitian recommended increasing the nutritional supplements to two times a day for weight support which was ordered on 10/25/22. A new weight requested by the surveyor on 10/27/22 at 3:18 PM showed that Resident #46's weight was now at 95.4 pounds which showed an additional weight loss from 101.8 pounds to 95.4 pounds (6.2% weight loss in less than a month). Review of the care plan dated 03/06/22 showed that Resident #46 was at nutritional risk related to weight fluctuations as evidenced by disease of dementia, mechanically altered diet, multiple dietary restrictions, and inability to communicate with staff effectively. Record review revealed an Initial Certification hospice note dated 10/07/22, it showed that Resident #46's appetite decreased from 70% to 30% of her last meals. It also showed that the Resident must be spoon-fed and tolerates a small quantity of Pureed diet. It further showed that Resident #46 has severe protein and calorie malnutrition. During an interview conducted on 10/28/22 at 11:55 AM, Staff F, Speech Language Pathologist, stated that Resident #46 is on a Mechanical Soft diet and is eating independently. When asked why the hospice note dated 10/07/22 showed that Resident #46 needed to eat with a spoon and was on a Pureed diet, Staff F reported it must have been a mistake. In an interview conducted on 10/27/22 at 3:20 PM, Staff B and Staff C, Certified Nursing Assistants, stated that the Nurse Manager on the floor would be assigned to take on specific days. They will be given a list of residents who need weights for the day and will give it back to the Unit Manager when they are done. They further revealed that weights are done monthly or as needed. An interview was conducted with the facility's Director of Nursing (DON) on 10/27/22 at 11:03 AM. The DON stated she had been the DON in this facility for six months. She reported that the current full-time Dietitian has been in the facility for eight months. The DON stated that there were gaps and no full coverage of dietitians prior to this Dietitian. The Corporate Dietitian filled in remotely through their electronic system. When asked who is responsible for taking the resident's weights, she stated, the CNAs are responsible for taking the weights. The Unit Managers are responsible for assigning which residents the CNAs are supposed to weigh daily. All residents are supposed to have monthly weights, and only one CNA is assigned to complete these weights. The Dietitian verbally gives the Unit Manager a list of residents, and the Unit Managers provide the list of the assigned CNAs for the day. The DON further stated that an issue was identified last month that staff was using hospital-recorded weights instead of taking admission weights in the facility. Staff F stated that she had to talk to the Dietitian about the need to do admission weights in the facility. Staff F reported that they also identified that no 3-day weights were being done. When asked what staff is responsible for putting the resident's weights in the computer system, she stated only a few CNAs are trained to put the weights in the computer system. Staff F further clarified that the CNAs who are trained as Unit Secretaries are trained to put the weights in the system. An interview was conducted with the Regional Nurse on 10/27/22 at 11:14 AM. She stated she was this facility's previous Director of Nursing (DON) for two years. She reported that while she was the DON, she would communicate with the Corporate Dietitian via phone calls and emails regarding residents who required weights. An interview was conducted with the facility's, Registered Dietitian on 10/27/22 at 11:29 AM. She revealed that during her training at the facility, she was not taught the facility policy about doing weights on new admission. When asked what the guidelines are for timing or weights and timing of nutritional assessment, she did not know. According to her, the facility used to have a Restorative program that included assigned CNAs who took the weights regularly, but that has ended. She said she knows the staff has been documenting the hospital weights in their admission assessment, and she had been using the hospital weights to document her baseline assessments. The staff has been asked to take admission weights on residents but has not been done. She stated the resident's first weights are usually done two weeks to one month after admission. She stated that she had noticed a significant discrepancy between the hospital weights and the weights taken by the staff. When asked who is responsible for documenting the resident's weights in the electronic system, she said, the unit managers. For supplements, she will first use fortified foods and magic cups (nutritional supplements), and if that does not work, she will intervene with other dietary supplements. The Weight and Vital Report is reviewed daily to trend any weight loss for the residents. When asked how she decides to intervene if a resident has a change (significant weight loss or new wound), she stated she intervenes if a change is brought to her attention. When asked if she writes for a protein supplement for any residents with stage three and stages four wounds, she said only if the protein needs are not met for the resident. An interview was conducted with the facility's DON and the Corporate Nurse on 10/27/22 at 5:30 PM. They stated that since the admitting nurse needs to close the admission assessment within 24 hours, sometimes the hospital recorded weights are used, especially if residents get admitted late at night. It is later crossed out by the Clinical Dietitian when she does her initial assessment, and a new weight needs to be taken. They both acknowledged that before September 2022, most of the admission weights were not taken by the staff. 5) Resident #41 was initially observed during the initial tour of the facility on 10/25/22 at 10:23 AM. The resident was observed on a pressure reducing mattress, sleeping. At 11:00 AM this surveyor returned to her room and attempted to initiate a conversation and was unable to do so. Record review of Resident #41 medical records revealed she is Russian speaking. Initial admission to the facility was on 8/10/13 and readmitted [DATE] with Quadriplegia, Chronic Obstructive Pulmonary Disease, and Diabetes Type 2. A review of Resident #41's Brief Interview for Mental Status (BIMS) on the Quarterly Minimum Data Set with an assessment reference date of 08/25/22 revealed a score of 99 which indicated that she was unable to complete the BIMS. The medical records also revealed the resident had a Stage 3 pressure wound on her sacrum which indicated the wound is down to the fat layer and may have dead tissue and drainage. On 10/27/22 an additional observation of the resident was made at 10:26 AM. She was lying in bed with her eyes closed. An interview was conducted with Staff B, a Certified Nurses Assistant (CNA) on 10/27/22 at 10:30 AM. Staff B was asked how much the resident eats and if she needs to be fed. Staff B stated that how much she eats depends on her mood and if she does not want to eat she will eat 50-75%. Today she ate 75% of her breakfast. She always needs assistance to eat. Staff B was asked if she is the person who weighs Resident #41. Staff B replied that she used to weigh all of the residents on the second floor until about 2 months ago when that stopped. Staff B reported that she would report the weight to the unit manager who would report to dietary. Three consecutive weights is the policy. The unit manager would hand her the weights that needed to be done. She does not know why she is not weighing every resident anymore. On 10/27/22 at approximately 10:45 AM, an interview was conducted with Staff E, Unit Manager, a Licensed Practical Nurse (LPN). Staff E revealed a CNA is assigned to do the weights and it is done from the first to the fifth of the month. A census is printed up so they weigh everyone. Staff E puts in the weight or the nurses will put the weight in the computer. The dietitian looks at the weights in the computer and she will tell them or write an order for weekly weights. Review of the weights for Resident #41 are as follows: 10/27/22 140.8 pounds (Lbs) 10/4/2022 16:10 143.4 Lbs Mechanical Lift 9/1/2022 20:34 146.3 Lbs Bath 8/1/2022 15:18 148.8 Lbs Mechanical Lift 7/5/2022 12:40 143.2 Lbs Mechanical Lift 7/2/2022 15:58 143.2 Lbs Mechanical Lift 6/3/2022 07:49 145.0 Lbs Mechanical Lift 5/2/2022 18:57 153.4 Lbs Mechanical Lift 4/4/2022 09:25 155.0 Lbs Mechanical Lift Review of the electronic health record for Resident #41 revealed no nutrition assessment was done when the physician ordered a dietary consult on 07/07/22 when a Stage 3 wound was identified. An assessment was done on 06/07/22 and house supplement twice a day was ordered and again on 08/29/22 when the dietitian decreased the house supplement to daily due to weight gain. An interview was conducted with the Registered Dietitian (RD) on 10/27/22 at 11:29 AM. Regarding Resident #41 who was readmitted on [DATE], the RD verified the resident had a significant weight loss noted earlier in June and she started the resident on a house supplement 2 times daily. She ultimately wrote to decrease the supplement because the resident gained weight, but she admitted she did not do interventions regarding the resident having a new stage 3 wound which was identified on 07/07/22. During this interview, it was noted in the wound care doctors note that the doctor wanted a dietary consultation. When asked how is she notified of a new consult for a resident, the RD stated that she does not know. An interview was conducted with Staff A, the wound care nurse, on 10/27/22 at 12:48 PM. Staff A stated the wound care doctor comes to the facility one time per week and writes notes. Staff A reported that she does the measurements and the daily wound care, and updates the doctor if there is a decline in the condition of the wound. When asked if she knows how dietary is updated on the status of resident's wounds, Staff A stated she does not know. When asked about Resident #41's wound status, Staff A revealed that the resident had an old ulcer which reopened due to the resident being a quadriplegic and being difficult to reposition off bony prominences, having severely impaired movement, mentation, and weight loss. Interview via telephone with the wound doctor on 10/28/22 at 9:51 AM revealed that he started with wound care for Resident #41 July of this year. He scans the notes into the electronic health record within 2 hours of his visit. He looks at the protein needs for the patients and expects the dietician to follow up with the wound and pick up if any supplements are needed. An additional interview conducted with Staff A, wound care nurse on 10/28/22 at 11:15 AM revealed that the wound care notes are not sent to her directly. Staff A reveled she does look at them related to the size of the wound and any dressing change the doctor may make. She expects the dietician to view the notes for any supplements that may be needed or vitamins. Observation of lunch on 10/28/22 at 1:17 PM revealed Resident #41 was being fed by Staff F, the speech therapist. Resident #41 had a mechanical soft diet and ate 100% of her lunch.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0583 (Tag F0583)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure privacy of confidential resident information...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure privacy of confidential resident information by leaving computer unlocked on top of medication carts with resident's information visible for 2 out of 4 medication carts observed. The findings included: 1) During a tour of the facility conducted on 10/26/22 at 9:45 AM, it was noted by the surveyor that a computer on top of a medication cart had been left on, logged in and unattended facing out into the hallway in front of resident room [ROOM NUMBER]. Photographic evidence obtained. Closer observation showed the computer screen contained information regarding Resident #198. The surveyor waited 5 minutes and no nurse returned to the medication cart to address the computer. Review of the facility's policy titled HIPAA (Health Insurance Portability and Accountability Act) Guidelines - HIPAA Compliance with a revision date of March 2020, documented the following: It is the guideline of this center (Provider) to ensure that only authorized personnel gain access to, retrieve, or release Protected Health Information (PHI) from out computer systems, databases, system applications, or medical records only for purposes of Provider's Treatment, Payment, or Health Care Operations purposes or as otherwise allowed by law. These policies are intended to guide the Provider's Workforce Members about how they are to protect the PHI of individuals in carrying out their functions. 2.) An observation was made on 10/27/22 at 1:08 PM of the first-floor medication cart #1 left unattended with laptop on top of the medication cart with the screen open with Resident #306's information on it. During an observation made on 10/27/22 at 1:10 PM Staff I - Licensed Practical Nurse returned to the first-floor medication cart #1, and closed the laptop located on top of the medication cart. During an interview conducted on 10/27/22 at 1:10 PM with Staff I - Licensed Practical Nurse, when asked what had just transpired, she replied that she had pulled medications for a resident and remembered that she did not log off the computer at the nursing station. She said she just left the cart for a moment to go to the computer at the nursing station to logoff that computer. During an interview conducted on 10/28/22 at 2:45 PM with the Director of Nursing, when asked if staff are aware to not leave resident information on a laptop or computer screen when unattended, she reported that they are aware.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews, the facility failed to provide a safe, clean, homelike environment for 5 ou...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews, the facility failed to provide a safe, clean, homelike environment for 5 out of 24 sampled residents (Residents #20, #27, #49, #53, and #80) The findings included: Review of the facility's Job Description for Environmental Services Supervisor dated November 2018, Essential Functions included the following: Ensure that the Center is maintained in a clean and safe manner for guest comfort and convenience by assuring that necessary equipment and supplies are maintained and operable to perform such duties and services. Make daily rounds to ensure that Environmental Services Team Members are performing required duties, and to ensure that appropriate Environmental Services procedures are being rendered to meet the needs of the Center. Make weekly inspection of all Environmental Services functions to ensure that quality control measures are continually maintained. Review of the facility's Job Description for Environmental Services -Housekeeping Assistant dated November 2018, Essential Functions included the following: Ensure that assigned work areas are maintained in a clean, safe, comfortable, and attractive manner. Review of the facility's Direct Supply TELS system tasks due this month included: Exhaust Fans - Inspect exhaust fans for proper operation and clean if necessary. The Instructions for Exhaust Fans steps included: Check all exhaust fans in bathrooms, shower rooms, soiled and clean utility rooms, janitor closets, kitchen, and sink and laundry areas and oxygen room. Clean vents using vacuum and air compressor, when needed to remove all dust. Remove dust and grease from motor, wheel, and housing. Review of the facility's Direct Supply TELS Work History Report for exhaust fans reviewed from 01/18/22 to 09/08/22 exhaust fans were inspected for proper operation and cleaned if necessary was marked done on time (monthly) by previous Environmental Services Supervisor. 1) During an observation on 10/25/22 at 11:30 AM in the bathroom for Resident #20, the bathroom vent was completely covered with dust (Photographic Evidence Obtained). 2) During an observation on 10/26/22 at 10:50 AM in the bathroom for Resident #27, the bathroom vent was almost completely covered with dust (Photographic Evidence Obtained). Also, the wall behind the bed has no paint (Photographic Evidence Obtained). 3) During an observation on 10/25/22 at 11:10 AM in the bathroom for Resident #49, the bathroom vent was covered with dust (Photographic Evidence Obtained). Also, the wall to the right of the window base was bubbling like and contained holes (Photographic Evidence Obtained). 4) During an observation on 10/25/22 at 10:55 AM in the room for Resident # 53, the privacy curtains had multiple soiled areas, one of the areas appeared to look like blood (Photographic Evidence Obtained). Also, the bathroom vent was almost completely covered with dust (Photographic Evidence Obtained), and the wall behind the bed closest to the door was without paint (Photographic Evidence Obtained). 5) During an observation on 10/25/22 at 10:23 AM in the room for Resident #80, the top drawer of her dresser was missing the pull handle (Photographic Evidence Obtained). Also, the bathroom wall at the base of the wall at the shower entrance was missing plaster and tile with rusted metal exposed (Photographic Evidence Obtained). During a tour conducted on 10/26/22 at 2:30 PM with the Director of Environmental Services (Director of Plant Operations was unavailable). Areas of concern were pointed out to the Director of Environmental Services, she stated that the vents, missing paint, and wall repairs were all the responsibility of maintenance, not the responsibility of Housekeeping. She stated the soiled curtains will be replaced and cleaned. Additionally, she will enter the other items of concern into the TELs system for maintenance to address. She will verbally inform the Director of Plant Operations that is covering until the Environmental Services Supervisor position is filled. During an interview on 10/27/22 at 2:54 PM with the Director of Plant Operations for the Port Saint [NAME] office, when asked how long he has been covering this facility, he stated for the last 3 weeks he has been coming 2 days a week. He stated the TELs computer system indicates when to inspect exhaust fans for proper operation and clean if necessary (which is monthly). It includes all rooms/bathrooms to be inspected and cleaned, if necessary, every month. He stated, I do not think the vents were really cleaned for a long time.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0604 (Tag F0604)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and policy review, the facility failed to maintain a restraint free environment b...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and policy review, the facility failed to maintain a restraint free environment by using a chair that prevents the resident from rising for 1 of 1 resident sampled for restraints (Resident # 39). The findings included: On 10/25/22 at 10:38 AM Resident #39 was observed in her room. She was seated in a Geri chair recliner with her legs elevated and a pillow under her lower legs. The Geri chair was positioned in the highest reclined position and locked so she was unable to push the bottom of the chair down to get out of the chair. (Photographic evidence obtained) The room was quiet. No music in the room, television was off. The resident was loudly speaking gibberish. She was holding a stuffed animal. This surveyor attempted to have a conversation with the resident but was unable to. On 10/25/22 at 12:24 PM the resident was observed in the same position. On 10/26/22 at 9:15 AM the resident was in the same position with the curtain slightly pulled. Resident #39 was positioned in the middle of the room between the two beds. On 10/27/22 at 9:47 AM the resident was in the same position. Resident #39, an [AGE] year-old female, was admitted to the facility on [DATE] with diagnoses that included Unspecified Sequelae of Cerebral Infarction, Vascular Dementia, unspecified severity with agitation, and Gastro-Esophageal Reflux Disease. Resident #39's medications included Lorazepam tablet 0.5 milligrams (mg) 1 tablet three times a day for agitation and Quetiapine Fumarate Tablet 25 mg, give 12.5 mg two times a day for Psychosis. Review of Resident # 39's Minimum Data Set (MDS) dated [DATE] revealed her Brief Interview for Mental Status to be 99 which means she was unable to complete the interview. Her functional status revealed she was totally dependent on staff for transfer. She also had lower extremity impairment on both sides for range of motion. She was unable to walk and used a wheelchair for mobility. A review of one to one (1:1) activity documentation for September and October 2022 revealed 10 days in September 2022 and 15 days in October 2022 that Resident # 39 was not involved in any activities. A review of Resident # 39's care plan revealed she has alteration in Mood State at times. Restlessness, trying to get up from wheelchair, and bed, throws linen on floor, pillows. The interventions documented: Promote homelike environment and Staff to anticipate her needs for care and comfort. On 10/28/22 at 1:34 PM, two surveyors approached Staff G, a Registered Nurse (RN) and asked her to demonstrate getting out of a Geri chair recliner. Staff G was used to demonstrate because she was approximately the same height and weight as the resident and denied any physical limitations. Staff H, a Licensed Practical Nurse (LPN) assisted. Resident #39's Geri chair recliner was used. The Geri chair was covered with a fitted sheet and a pillow was placed under Staff G's lower legs. The chair was put in the same position as Resident #39 was observed in. Staff G was unable to push the foot of the chair down. She scooted herself up the chair and was able to get her body over the foot of the chair to be able to get out of the chair. Review of Resident #39's clinical records revealed the resident had no physician order for a restraint or care plan for a restraint. Review of the facility's policy titled Restorative-Physical Restraint Program with an effective date of 10-2010 and revision date of 12-2013 revealed devices that may meet the definition of physical restraints are chairs that prevent the resident from rising The attending physician will provide a complete order for the restraint.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure an accurate tube feeding assessment by the f...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure an accurate tube feeding assessment by the facility's Clinical Dietitian to prevent weight loss. It failed to adjust the tube feeding regimen in a timely manner for 1 of 3 residents reviewed for tube feeding. (Resident #96) The findings included: The facility's Nutritional Documentation policy, revised in January 2018, showed the following: Nutritional documentation will be completed in appropriate time frames. Residents who exhibit significant nutritional risk factors: Weight loss, Enteral support, Dialysis, or pressure ulcers will be referred to the Registered Dietitian. It further showed that the time frame for weight loss is within five days, the time frame for pressure ulcers is within seven days and the time frame for Initial Assessment is five days. A chart review showed that Resident #96 was admitted on [DATE] and was out of the facility for one day on 06/13/22 and was readmitted back on 06/14/22. Diagnoses included but not limited to Hemiplegia, Alzheimer's Disease, Dysphagia, and Dementia. In an interview conducted on 10/25/22 at 11:30 AM, Resident #96's daughter stated that she is not happy with the care that her dad is receiving in this facility. She was worried in the past that staff was not following physicians' orders regarding the tube feeding regimen and that her dad was often off the tube feeding when he was supposed to be on it. She further stated that her dad's tube feeding was changed from continuous to bolus feeding and is unsure why they made the change. A review of orders showed an order for tube feeding with Jevity 1.5 (tube feeding formula), 8 ounces bottle every 4 hours via bolus, which was dated 10/19/22. A review of the weights sheet showed the following documented weights for Resident #96: on 03/01/22, his weight was at 147.0 pounds (hospital weight), 03/02/22 at 142.8 pounds; on 03/02/22 at 144.6 pounds; on 03/04/22 at 155.2 pounds, at 04/02/22 at 136.2 pounds, at 05/02/22 at 132.8 pounds, at 06/01/22 at 127.2 pounds, at 08/05/22 127.6 pounds, on 09/02/22 128.6 pounds and 10/04/22 120.0 pounds. The Care Plan dated 09/06/22 showed that Resident #96 depends on tube feeding for nutrition and hydration related (specify dysphagia/ inability to consume adequate oral intake to maintain nutritional status. It further showed that he would maintain stable weights of 129 pounds plus or minus every month. The Nutritional Evaluation Version dated 03/03/22 showed that Resident #96 was receiving tube feeding with Jevity 1.5 at 45 milliliters (ml) an hour times 22 hours and was providing 2228 calories and 95 grams of protein a day. On this note, the facility's Registered Dietitian estimated Resident #96's caloric needs between 1650 to 1980 calories a day and his protein need at 66 grams of protein a day. The accurate calculation for tube feeding Jevity 1.5 at 45 ml provides 1485 calories daily and 63 grams of protein daily. On this note, the Dietitian recommended decreasing the tube feeding regimen from 45 ml an hour to 40 ml an hour and stated that Jevity 1.5 at 40 ml an hour would provide 1980 calories and 84 grams of protein daily. Tube feeding Jevity 1.5 at 40 ml an hour provides 1320 calories and 56 grams of protein daily. Tube feeding Jevity 1.5 at 40 ml an hour meets 66% of Resident #96's caloric needs and 84% of Resident #96's protein needs. The nutrition progress note dated 03/23/22 showed that the Clinical Dietitian recommended changing the tube feeding regimen of Jevity 1.5 from 40 ml an hour to 47 ml an hour to provide 1551 calories a day and 65.97 grams of protein a day. It was only on 04/05/22 that the Clinical Dietitian recommended further increasing the tube feeding regimen from 47 ml an hour to Jevity 1.5 at 55 ml an hour which provides 1815 calories a day and 116 grams of protein a day. The accurate calculation of the tube feeding Jevity 1.5 at 55 ml an hour offers 77 grams of protein, not 116 grams as documented. The Nutrition follow-up note dated 6/3/2022 showed that the Clinical Dietitian documented that Resident #96 did not have a significant weight change despite the severe 18% weight loss from 03/04/22 to 06/01/22. In this note, she recommends increasing the tube feeding regimen to Jevity 1.5 at 61 ml an hour, providing 2013 calories daily and 85 grams of protein. Further review showed that she did not reassess. Resident #96's estimate needs to reflect the severe weight loss. The Nutrition note dated 06/14/22 showed that the Clinical Dietitian recommended continuing with the same tube feeding formula and regimen from 06/03/22. The subsequent follow-up nutrition note was on 10/18/22, four months later. On this note, the facility's Clinical Dietitian stated that Resident #96's weight is trending down. She then changes the tube feeding regimen to Jevity 1.5 8 ounces bottle every 4 hours to provide 2130 calories and 90.6 grams of protein daily. An interview was conducted with the facility's, Registered Dietitian on 10/27/22 at 11:29 AM. She stated that she decided to change the tube feeding regimen on 10/18/22 for Resident #96 because she noticed that his family visits him daily. He is sometimes disconnected from the continuous tube feeding for a few hours a day. She further said that she questioned whether the tube feeding was on for 22 hours as prescribed. She also reported that she noticed the weight loss, and when asked why she wrote a follow-up note that was only four months later, she did not have an answer. She further acknowledged the multiple calculation mistakes that were made on her nutrition notes. In an interview conducted on 10/28/22 at 5:00 PM with the facility's Director of Nursing, she acknowledged all findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected 1 resident

Based on interviews and record review the facility failed to provide staffing at the minimum weekly average of 3.6 hours of care by direct care staff per resident per day (a week is defined as Sunday ...

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Based on interviews and record review the facility failed to provide staffing at the minimum weekly average of 3.6 hours of care by direct care staff per resident per day (a week is defined as Sunday through Saturday). The findings included: During a random review of the State Minimum Nursing Staff Calculations for Long Term Care Facilities from 05/22/22 to 10/22/22 there were 2 weeks that the weekly average for the combined Nursing, CNA (Certified Nursing Assistant) and PCA (Patient Care Assistant) Direct Care Staff Hours fell below the minimum of 3.6. The week of 10/16/22 to 10/22/22 the combined weekly average for the combined Nursing, CNA (Certified Nursing Assistant) and PCA (Patient Care Assistant) Direct Care Staff Hours was 3.58. The week of 09/04/22 to 09/10/22 the combined weekly average for the combined Nursing, CNA (Certified Nursing Assistant) and PCA (Patient Care Assistant) Direct Care Staff Hours was 3.54. During an interview conducted on 10/28/22 09:55 AM with the Human Resource Manager when asked how the staffing calculations for each week are determined, she simply said they are just entered into the spreadsheet. When asked if there were any weeks that the minimum staffing requirements were not met, she said I don't think so. During an interview conducted on 10/28/22 at 2:55 PM with Director of Nursing when asked about the minimum staffing calculations, she stated that they follow the state minimum and consider the activities that are ongoing in the facility. She stated she will often add an extra nurse on for weekends with anticipation of admissions. There is the set number of staff on the floor and she basis extra need for nursing staff based on the number of call lights going off as she makes daily rounds in the facility. She likes to provide an extra Certified Nursing Assistant for evenings to assist newly admitted residents.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure recommendations were implemented and failed to have the att...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure recommendations were implemented and failed to have the attending physician document action taken or not taken with rational in a timely manner for consultant pharmacy Medication Regimen Review (MRR) for 4 of 5 residents sampled and reviewed for unnecessary medications (Resident # 60, Resident #27, Resident #47, and Resident #94). The findings included: 1. Review of clinical records revealed Resident #60 was admitted to the facility on [DATE]. Resident #60's medical history include but not limited to dementia, heart disease, diabetes, depression, psychosis and hypertension. Review of Resident #60 active physician orders included orders for Tramadol 50 mg (milligrams) (used for chronic pain), Sertraline 100 mg (used for depression), Seroquel 12.5 mg (used for psychosis), Memantine 14 mg (used for dementia), Losartan-Hydrochlorothiazide 100 mg-25 mg (used for hypertension), Hydralazine 25 mg (used for hypertension), Carvedilol 6.25 mg (used for hypertension), and Amlodipine 10 mg (used for hypertension). Review of the last six months of pharmacy reviews for Gradual Dose Reduction (GDR) revealed, on 07/11/22, the pharmacist recommended to monitor Resident #60's A1C (a blood test regarding diabetes) and Fasting Lipid Panel (a blood test regarding cholesterol levels) on the next lab day due to the use of Seroquel. The physician wrote that they accept the recommendation and signed on 08/19/22. Review of the physician's orders revealed these lab orders were never put into the resident's chart and review of the lab records shows these labs were never completed for this resident. Further review revealed that on 09/08/22, the pharmacist recommended to obtain a BMP (a blood test to check kidney function and electrolyte levels) on the next lab day due to the use of Losartan Potassium/Hydrochlorothiazide. Review of the lab results shows this lab was completed on 09/30/22. 2.) Review of Resident #27 clinical records revealed that the resident was admitted to the facility on [DATE] with the most recent readmission on [DATE]. Diagnoses included but not limited to Alzheimer's Disease, Dementia, Major Depressive Disorder and Atrial Fibrillation. Review of the Physician's Orders included that Resident #27 had the following orders: An order dated 05/18/22 for Xarelto Tablet (an anticoagulant) 15 MG (milligrams). Give 1 tablet by mouth in the evening for Atrial Fibrillation. An order dated 05/17/22 to monitor and document behavior concerns. An order dated 05/17/22 for Metoprolol Tartrate Tablet. Give 25 mg by mouth in the morning for HTN (Hypertension). An order dated 06/02/22 for Levo-T Tablet 25 MCG (micrograms). Give 25 mcg by mouth in the morning for Hyperthyroidism. An order dated 05/17/22 for Lasix tablet 20 MG. Give 1 tablet by mouth in the morning for CHF (Congestive Heart Failure). An order dated 08/30/22 for Escitalopram Oxalate Tablet 20 MG. Give 1 tablet by mouth in the morning for Depression. An order dated 05/17/22 for Donepezil HCl Tablet 5 MG. Give 1 tablet by mouth in the morning for Dementia. An order dated 05/17/22 for Amiodarone HCl Tablet 200 MG. Give 1 tablet by mouth in the morning for abnormal heart rhythm. Review of the care plan for Resident #27 with a revision date of 05/30/2022 with a focus indicating the resident has diagnosis of depression and has potential for adverse consequences of antidepressant medication for depression. Goals were to be free of adverse consequences related to antidepressant medication through next review date. Interventions included: Administer medication as ordered. Monitor for effectiveness of medication. Monitor for side effects of medication. Monitor for signs and symptoms of depression and notify MD (Medical Doctor) PRN (as needed). Psych Consult PRN. Review of the care plan for Resident #27 with a revision date 05/30/22 with a focus on resident is at risk for abnormal bleeding, hemorrhage, and bruising related to anticoagulant use for diagnosis A fib (Atrial Fibrillation). Goals were to be free from signs and symptoms of abnormal bleeding through next review date. Interventions included: Encourage resident to report any signs of bleeding or bruising. Lab work as ordered. Medication as ordered. Observe for bleeding gums, nose bleeds, unusual bruising, tarry black stools, pink or discolored urine to nurse and/or MD (Medical Doctor). Report to Physician any s/s abnormal bleeding, hemorrhage, and bruising. Review of the care plan for Resident #27 with a revision date 08/23/22 with a focus on the resident has a potential for pain r/t (related to) Age, Hx (history)of Generalized Pain. Goals were to state/demonstrate relief or reduction in pain intensity after receiving interventions through next review date. Interventions included: Administer and monitor for effectiveness and for possible side effects of pain medication. Alert staff of need for PRN (as needed) analgesic to maintain comfort. Observe and report to nurse: signs and symptoms of pain, worsening of pain. Observe for changes in pain that may indicate new problem. Observe for guarded movement. Observe for non-verbal behavior cues of pain. Review of the care plan for Resident #27 with a revision date 05/27/22 with a focus on resident is at risk for alteration in mood/behavior r/t (related to) depression. Goals were to remain calm thru next review date. Interventions included: Administer and monitor the effectiveness and side effects of medications as ordered. Explain care in advance. Invite and encourage activity programs consistent with resident's interest. Observe behavior episodes and attempt to determine underlying cause. Re-approach later if becomes agitated. Report changes in behavior status to physician/nurse. Review of the Laboratory Results Report for Resident #27 revealed: A TSH (thyroid stimulating hormone level test) was collected on 05/27/22 and the result were reported on 05/29/22 with a result of 0.27 indicating a low level (Reference Range is 0.45-5.33). A TSH was collected on 08/04/22 and the results were reported on 08/04/22 with a result of 1.92 indicating within a normal range (Reference Range is 0.45-5.33). Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 09/21/22 included Pharmacy recommendations noted. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 08/11/22 included Pharmacy recommendations noted. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 07/29/22 included Pharmacy recommendations noted. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 06/26/22 included Pharmacy recommendations noted. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 06/23/22 included reason for visit, resident tested Covid positive. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 06/02/22 included follow up on abnormal labs. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 05/26/22 included reason for visit: follow up post labs. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 05/24/22 included reason for visit: admission to facility H&P (History and Physical). Review of the Consultation Report for the MRR dated 05/18/22 revealed a comment that Resident #27 receives Amiodarone with recommendations that included: The following monitoring plan is recommended: Monitor thyroid function tests (TSH, free T3, and free T4 concentration) at baseline and then a follow up TSH concentration every 6 months thereafter. Monitor hepatic function at baseline and then every 6 months thereafter. Monitor pulmonary function tests at baseline and then periodically based on symptoms (e.g., unexplained cough, dyspnea) especially in individuals with underlying lung disease. Obtain a chest x-ray at baseline and periodically (e.g., every 3 to 6 months) thereafter. Obtain an ECG at baseline and at least annually. Evaluate ophthalmological function using funduscopic examination at baseline, with unanticipated visual changes, and then annually. Monitor blood pressure and apical pulse at least weekly, per facility policy, or as recommended by the prescriber. Monitor for gastrointestinal side effects (e.g., nausea, vomiting, constipation, undesired weight loss), especially during initiation and titration. Rationale for Recommendation: Amiodarone has a Boxed Warning about substantial toxicities (i.e., pulmonary, hepatic, and cardiac toxicity) and should be closely and continually assessed both clinically and through appropriate lab monitoring. The physician only addressed the consultant pharmacist recommendation for a TSH in the AM (morning) on 05/27/22 (no date of when this was addressed). Record review for Resident #27 revealed there was no documentation of a Consultation Report for the MRR for June 2022. Review of the Consultation Report for the MRR dated 07/11/22 included a comment for Resident #27 that the resident's medication regimen contained no new irregularities, with a recommendation to please refer to prior recommendations at this time. Record review for Resident #27 revealed there was no documentation of the physician or any other facility staff addressing the consultant pharmacist recommendations as reported on 07/11/22. Review of the Consultation Report for the MRR dated 08/09/22 included a comment for Resident #27 that the resident's medication regimen contained no new irregularities, with a recommendation to please refer to prior recommendations at this time. Record review for Resident #27 revealed there was no documentation of the physician or any other facility staff addressing the consultant pharmacist recommendations as reported on 08/09/22. Review of the Consultation Report for the MRR dated 09/07/22 included a comment for Resident #27 that the resident's medication regimen contained no new irregularities, with a recommendation to please refer to prior recommendations at this time. Record review for Resident #27 revealed there was no documentation of the physician or any other facility staff addressing the consultant pharmacist recommendations as reported on 09/07/22. Review of the Consultation Report for the MRR dated 10/12/22 included a comment for Resident #27 that the resident's medication regimen contained no new irregularities, with a recommendation to please refer to prior recommendations at this time. Record review for Resident #27 revealed there was no documentation of the physician or any other facility staff addressing the consultant pharmacist recommendations as reported on 10/12/22. 3.) Review of Resident #47's clinical records revealed that the resident was admitted to the facility on [DATE]. Diagnoses included Alzheimer's Disease, Dementia, Major Depressive Disorder and Atrial Fibrillation. Review of the Physician's Orders included that Resident #47 had the following orders: An order dated 06/02/22 for Sertraline HCl tablet 25 MG give 1 tablet by mouth in the morning for Depression. An order dated 07/13/33 to monitor and document behavior concerns. An order dated 06/02/22 for Memantine HCl tablet 5 MG give 1 tablet by mouth in the morning for Dementia. An order dated 07/29/22 for Donepezil HCl tablet 5 MG give 1 tablet by mouth at bedtime for Dementia. An order dated 07/30/22 for Alprazolam tablet 0.25 MG give 1 tablet by mouth two times a day for Anxiety hold for sedation. Review of care plan for Resident #47 dated 06/07/22 focus indicated the resident has diagnosis of depression and has Potential for adverse consequences of Antidepressant medication. Goals were to be free of adverse consequences related to antidepressant medication through next review. Interventions included : Administer medication as ordered. Monitor for effectiveness of medication, monitor for side effects of medication i.e.: Nausea, Gastrointestinal problems, Dizziness, Fatigue, Dry mouth, weight gain, Insomnia, monitor for signs and symptoms of depression and notify MD PRN, Psych Consult PRN. Review of care plan for Resident #47 dated 09/06/22 focus indicated the resident has impaired cognition decision making problem, short term memory deficit/long term memory deficit/problems understanding others and disease process r/t (related to) Dementia. Goals were for Resident to respond to simple commands through next review. Interventions included: Converse with resident while providing care and use Russian speaking staff to translate or family member as needed and approach resident at eye level, speak to resident and call by his name for resident to make eye contact. Explain all care before providing and use simple yes and no, provide cues, prompting as needed. Report unanticipated changes in cognition status to Physician. Review of care plan for Resident #47 dated 06/21/22 documented focus indicated the resident has potential for pain r/t (related to) Hx (history) of generalized pain PAD (Peripheral Artery Disease) arterial wound. Goals were for resident to state/demonstrate relief or reduction in pain intensity after receiving interventions through next review. Interventions included: Administer and monitor for effectiveness and for possible side effects of pain medication. Observe and report to nurse: signs and symptoms of pain, worsening of pain. Observe for changes in pain that may indicate new problem. Observe for guarded movement. Observe for non-verbal behavior cues of pain. Provide comfort measures. Report changes in pain location/type frequency/intensity to physician Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 09/17/22 included seen today for Dementia follow up. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 08/20/22 included seen today for Hypertension. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 07/10/22 included seen today for follow up. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 06/29/22 included seen today for A fib (Atrial Fibrillation). Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 06/18/22 included seen today. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 06/04/22 included seen today for Hypertension. Review of the MD/PA/NP (Medical Doctor/Physician's Assistant/Nurse Practitioner) Note dated 06/01/22 included chief complaint: post hospitalization. Review of the Consultation Report for the MRR dated 07/11/22 revealed a comment that Resident #47 receives Sotalol Hydrochloride (a medication known to increase the risk of QT prolongation, and 1 or more medications with possible risk of QT prolongation Memantine Hydrochloride) with reformations that included:Please reevaluate continued use of these medications. Rationale for Recommendation: Use of concomitant medications with known and possible QT prolongation risk should generally be avoided and may be contraindicated due to the additive risk of potentially life-threatening arrhythmias, including Torsade's de Pointes. The risk of the occurrence of Torsade de Pointes and/or sudden death may be further increased in the presence of a) bradycardia, b) electrolyte abnormalities (e.g., hypokalemia, hypomagnesemia, hypocalcemia), c) concomitant use of other drugs that prolong the QT interval; and d) presence of congenital prolongation of the QT interval. Women, older adults, and those with heart failure with decreased ejection fraction are at higher risk. If concomitant therapy is to continue, it is recommended that a) the prescriber document an assessment of risk versus benefit, indicating that it continues to be a valid therapeutic intervention for this individual, b) any identified electrolyte imbalances be corrected; and c) the facility interdisciplinary team ensures ongoing monitoring for effectiveness and potential adverse consequences (e.g., irregular heartbeat, shortness of breath, dizziness, fainting). Any of these symptoms should be reported to their prescriber immediately. Record review for Resident #47 revealed there was no documentation of the physician or any other facility staff addressing the consultant pharmacist recommendations as reported on 07/11/22. There was only a signature on the line for the physician. Review of the Consultation Report for the MRR dated 08/10/22 revealed a comment that Resident 47's medication regimen contained no new irregularities with a recommendation to please see prior recommendations at this time. Record review for Resident #47 revealed there was no documentation of the physician or any other facility staff addressing the consultant pharmacist recommendations as reported on 08/10/22. Review of the Consultation Report for the MRR dated 09/08/22 revealed a comment that Resident 47's medication regimen contained no new irregularities with a recommendation to please see prior recommendations at this time. Record review for Resident #47 revealed there was no documentation of the physician or any other facility staff addressing the consultant pharmacist recommendations as reported on 09/08/22. Review of the Consultation Report for the MRR dated 10/12/22 revealed a comment that Resident 47's medication regimen contained no new irregularities with a recommendation to please see prior recommendations at this time. Record review for Resident #47 revealed there was no documentation of the physician or any other facility staff addressing the consultant pharmacist recommendations as reported on 10/12/22. 4.) The record review of for Resident #94 revealed that the resident was admitted to the facility on [DATE]. Diagnoses included Type 2 Diabetes Mellitus, Major Depressive Disorder, Anxiety, Unspecified Psychosis, and Senile Dementia. Review of the Physician's Orders included that Resident #94 had the following orders: An order dated 09/01/22 for Trazodone HCl Tablet 50 MG Give 1 tablet by mouth at bedtime for Insomnia. An order dated 10/26/22 for Seroquel Tablet 25 MG Give 1 tablet by mouth at bedtime related to Psychosis. An order dated 02/18/21 to obtain vital signs every shift every shift. An order dated 02/08/21 for Novolin R Solution Inject as per sliding scale subcutaneously before meals and at bedtime for Diabetes. An order dated 02/05/21 for Monitor Pain every shift An order dated 07/27/22 to monitor for signs and symptoms of bleeding every shift for Anticoagulant use. An order dated 08/01/22 to monitor and document behavior concerns An order dated 02/15/21 to monitor 02 sat every shift. Call MD for 02 sat less than 92% on 02 every shift. An order dated 07/14/22 for Metoprolol Succinate ER Tablet Extended Release 24 Hour 25 MG Give 1 tablet by mouth in the morning for Hypertension Hold if pulse is less than 60. An order dated 07/22/21 for Metformin HCl Tablet 500 MG Give 1 tablet by mouth two times a day for Diabetes. An order dated 06/17/22 for Lisinopril Tablet 40 MG Give 1 tablet by mouth in the morning for HTN (Hypertension). An order dated 09/01/22 for Lasix Tablet 40 MG Give 40 mg orally in the morning for edema. An order dated 09/01/22 for Lantus Solution 100 UNIT/ML Inject 12 unit subcutaneously in the morning for DM (Diabetes Mellitus). An order dated 07/26/22 for Lantus Solution 100 UNIT\/ML Inject 12 unit subcutaneously in the evening for DM (Diabetes Mellitus) An order dated 01/28/22 for Hydralazine HCl Tablet 100 MG Give 1 tablet by mouth every 8 hours for HTN (Hypertension). An order dated 03/08/33 for Glipizide Tablet 5 MG Give 1 tablet by mouth two times a day for Diabetes. An order dated 02/05/21 for Gabapentin Capsule 300 MG Give 1 capsule by mouth two times a day for nerve pain. An order dated 07/21/21 to evaluate for respiratory symptoms everyday shift. An order dated 09/01/22 for Duloxetine HCl Capsule Delayed Release Particles 30 MG Give 1 capsule by mouth in the morning for Depression. An order dated 09/01/22 for Diltiazem HCl ER Capsule Extended Release 24 Hour 180 MG Give 1 capsule by mouth in the morning for HTN hold for BP below 110/60 and HR below 60 (Active) An order dated 02/21/22 for Diclofenac Sodium Tablet Delayed Release 50 MG Give 1 tablet by mouth every 8 hours as needed for inflammation BID (twice daily). Review of the care plan for Resident #94 dated 10/27/21 focus indicated the resident has diagnosis of depression and has a potential for adverse consequences of Antidepressant medication diagnosis of Depression Use of antidepressant medication for diagnosis of Insomnia. Goals were for the resident to be free of adverse consequences related to antidepressant medication through next review. The interventions included: Administer medication as ordered. Monitor for effectiveness of medication. Monitor for side effects of medication. Monitor for signs and symptoms of depression and notify MD (Medical Doctor) PRN (as needed). Review of the care plan for Resident #94 dated 10/27/21 focus indicated the resident is at risk for falls related to daily use of Antidepressant and decreased lower extremity strength Goals were to have falls and/or injuries minimized thru management of risk factors while maintaining independence and quality of life through the review date. The interventions included: Keep bed in lowest position. Place items used in easy reach. Keep adaptive equipment and frequently used items within reach. Check for toileting needs. Minimize room clutter. Observe for unsafe actions and intervene as needed Review of the care plan for Resident #94 dated 09/29/21 focus indicated the resident has alteration in Mood State due to his health condition and placement. Goals were for resident to express satisfaction with self and her surroundings by next review date. The interventions included: Consultation with psych as needed. Encourage and allow open expression of feelings. Encourage frequent contact with family and friends, if desired by resident. Monitor effectiveness/side effects of medications as ordered Review of the care plan for Resident #94 dated 10/27/21 with a focus indicating the resident is at risk for drug related side effects r/t (related to) use of psychotropic drug places for diagnosis of Psychosis. Goals were to be free from signs and symptoms of drug related side effects through next review date. The interventions included: Administer medication as prescribed. GDR (gradual dose reduction) as indicated. Monitor behaviors and intervene PRN (as needed). Review of the Consultation Report for the MRR dated 05/11/22 revealed a comment that Resident #94 has received an antidepressant, Duloxetine 30 mg QD (Daily) with recommendations that included: Please attempt a gradual dose reduction (GDR)while concurrently monitoring for reemergence of depressive and/or withdrawal symptoms. Rationale for Recommendation: A GDR should be attempted in 2 separate quarters, with at least 1 month between attempts, within the first year in which an individual is admitted on a psychotropic medication or after the facility has initiated such medication, and then annually unless clinically contraindicated. If antidepressant therapy is to continue, it is recommended that a) the prescriber document an assessment of risk versus benefit, indicating that it continues to be a valid therapeutic intervention for this individual; b) the record contains documentation of the dose reduction history, specific target behavior(s), desired outcome(s), and the effectiveness of individualized nonpharmacological interventions (e.g. , cognitive behavioral therapy); and c) the facility interdisciplinary team ensures ongoing monitoring for effectiveness and potential adverse consequences (e.g., nausea, appetite changes, falls). Record review for Resident #94 revealed there was no documentation of the physician or any other facility staff addressing the consultant pharmacist recommendations as reported 05/11/22. During an interview conducted on 10/28/22 at 2:47 PM with the Director of Nursing, when asked if she received a written report of irregularities identified during the MRR from consultant pharmacist, she stated yes. When asked if she makes any changes in the resident's medication in response to the identified irregularity(ies) or document a rationale if you didn't make a change in the medication regimen, the Director of Nursing replied, that is up to the physician. When asked about rationale behind why the medication is being used (e.g., antipsychotic for dementia or other high-risk medications), she replied that the indications are listed with the orders that are in the electronic health record. When asked if she is included in the interdisciplinary team meeting for the residents, she replied yes. The Director of Nursing revealed that the meetings are held monthly. Medication Regimen Reviews are sent to the Psychiatrist prior to the meeting so that when attending the meeting issues or concerns can be addressed with staff. The Consultant Pharmacist sends the list of Medication Regimen Reviews for residents to the Director of Nursing on the second week of the month and she in turn sends them to the physicians on the 3rd week of the month. The Director of Nursing follows up with the recommendations, the Psychologist addresses all antipsychotic, anti-anxiety, psychotropic, and anti-depressant medications. They are all addressed by the Psychologist at the time of the meeting. If the Psychologist cannot make the meeting, the covering nurse practitioner would fill in for her at the monthly meetings to address recommendations or the Psychologist would call ahead to discuss with the Director of Nursing if she knows of planned absence. During an interview conducted on 10/28/22 at 4:05 PM with Staff J - Advanced Registered Nurse Practitioner who works with the Medical Director for the facility, Staff J verified she works with the Medical Director who is currently out of the country for about 2 weeks. When asked if she has received any consultation reports that require a physician's response, she replied yes. Staff J revealed that she comes to the facility 3 times per week. During an interview conducted on 10/28/22 at 1:10 PM with the Consultant Pharmacist, when asked how long she has been working with the facility, she replied about 4 or 5 years. When asked if she performs a monthly Medication Regimen Review (MRR) for each resident, she replied yes. When asked how she evaluates PRN (as needed) medications, specifically PRN psychotropic and antipsychotic medications, she stated that she keeps the medication administration record in front of her while she is reviewing the record. She tries to get PRN meds discontinued. She stated that she reviews for adequate indication, dose, continued need, and adverse consequences. She also stated that she identifies and reports to the attending physician, medical director, and the Director of Nursing any irregularities with this resident's medication regimen. She explained that all of recommendations get sent to the Director of Nursing, and if something is urgent, she will contact the facility by phone and speak with the Director of Nursing or if she is not available, she will speak with the nursing supervisor. The Director of Nursing then provides a printout of the MRR to the medical director monthly. If the pharmacist didn't identify a specific issue, she will address it as no new irregularities at this time on the MRR. When asked what protocols to do you have in place (e.g., lab to monitor for adverse events and drug interactions related to use of antibiotics and other high-risk medications), she stated she evaluates for these items and includes them in her recommendations. When asked if she is a part of the inter disciplinary team who reviews this resident's medication, she responded that would be the in-house pharmacist. When asked when she puts on MRR to refer to prior recommendations, she would expect the physician would be expected within a months' time. She does not directly contact any physicians, that is the responsibility of the facility staff. Review of the facility's policy titled, Medication Regimen Review with a most recent revision date of 03/03/20 included the following: The pharmacist will address copies of resident's MRRs to the Director of Nursing and/or the attending physician and to the Medical Director. Facility staff should ensure that the attending physician, Medical Director, and Director of Nursing are provided with copies of the MRRs. The facility should alert the Medical Director where MRRs are not addressed by the attending physician in a timely manner. The attending physician should address the consultant pharmacist's recommendation no later than their next scheduled visit to the facility to assess the resident, either 30 or 60 days per applicable regulation.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observations, interviews, and record reviews the facility failed to secure 1 medication room (for 1 out of 2 medication rooms observed) and failed to secure 1 medication cart with medications...

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Based on observations, interviews, and record reviews the facility failed to secure 1 medication room (for 1 out of 2 medication rooms observed) and failed to secure 1 medication cart with medications on top of the cart (for 1 out of 4 medication carts observed). The findings included: 1) An observation was made on 10/27/22 at 1:08 PM of the first floor medication cart #1 revealed the cart was left unattended and unlocked with a drawer on the right side of the cart containing medications opened about 1 foot, a medication cup with medications (pills) was on top of the medication cart, and the computer on top of the medication cart was open with resident information on the screen. On 10/27/22 at 1:10 PM Staff I - Licensed Practical Nurse (LPN) returned to the medication cart, closed the opened drawer, locked the medication cart, and closed the computer on top of the medication cart. During an interview conducted on 10/27/22 at 1:10 PM with Staff I- Licensed Practical Nurse (LPN), when asked what had just transpired, she replied that she had pulled medications for a resident and remembered that she did not log off the computer at the nursing station. Staff I revealed she had just left the cart open and unlocked with medications on top and the computer screen was on with resident information visible on it. During an interview conducted on 10/28/22 at 2:40 PM with Director of Nursing, when asked should all medications, be secured, she replied yes. When asked if there is ever a time when medications should be left unsecured and unattended, she replied, no. When asked are staff aware that medication carts should be locked when unattended she replied yes. When asked if medications in a cup should ever be left unattended, she replied, no. 2.) In an observation conducted on 10/27/22 at 7:10 AM, on the 100's unit, in the Nurse's station, the med storage room was noted to be unlocked. (Photographic evidence obtained). In an observation conducted on 10/27/22 at 7:30 AM on the 100's unit, the medication room was noted to be unlocked at the Nurse's station. Continued observation showed an unidentified nurse going into the Medication room and walking out without locking the door. An interview was conducted with Staff D, Nursing Supervisor, on 10/28/22 at 3:55 PM, and Staff D stated she was not at the facility at the time the unlocked medication room was observed, but was told about it by the DON. Staff D revealed she understood that a night shift nurse had gone into the room to wash his hands and then forgot to lock it behind himself when he exited the room. Staff D reported that each Nurse at the facility has a key to the medication rooms so they can access the rooms when needed. Review of the facility's policy titled Storage of Medications with a revision date of December 2020, include the following: Compartments containing medications are locked when not in use. Trays or carts used to transport such items are not left unattended. (Compartments include, but are not limited to drawers, cabinets, rooms, refrigerators, carts, and boxes). Medications are stored in an orderly manner in cabinets, drawers, or carts. These compartments are of sufficient size to prevent crowding.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0806 (Tag F0806)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews, the facility failed to provide the resident's food preferences. as evidence...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews, the facility failed to provide the resident's food preferences. as evidenced by failure to provide a physician's ordered diet consistency for 1 of 6 residents reviewed for nutrition, Resident #95. The findings included: A review of the facility's Diet Consistency/Texture Descriptions showed the following: Dysphagia 3 diet has the following foods: shredded lettuce salad or chopped salad, and no hard, crunchy, or sticky foods. A chart review showed that Resident #95 was readmitted to the facility on [DATE] with diagnoses of Hemiplegia, Hypertension, and Heart Disease. A diet order was noted for (Dysphagia Diet 3) texture, Nectar Thickened Fluids consistency. The MDS dated [DATE] showed a Brief Interview of Mental Status (BIMS) score of 12, which is mild cognitive impairment. The care plan dated 10/12/22 showed that Resident #95 had impaired vision related to macular degeneration. In an observation conducted on 10/25/22 at 12:40 PM, Resident #95 was in her room eating her lunch. Closer observation showed a tray with a meal ticket that indicated the following: Regular dysphagia diet with thick nectar liquids, no pork products or pasta, and NO PORK in bold letters on the bottom of the meal ticket. Resident #95 had the following foods on her lunch tray: 4 ounces of Hawaiian Pulled Pork, rice and beans, and sweet potatoes. In this observation, the surveyor pointed to the Pulled Pork and asked Resident #95 why she did not eat any of it. Resident #95 stated, I do not know what it is, so I am not eating it. Resident #95 proceeded to look at the meal ticket and said, it is pork; I do not eat it. In an observation conducted on 10/25/22 at 5:10 PM, Resident #95 received her dinner tray. Closer observation showed the following food items on the tray: ½ cup of chilled fruits, tuna salad, whole wheat bread, a large slice of raw lettuce, and two slices of raw tomato. The meal ticket for Resident #95 showed the following: Tuesday/Dinner dated 10/25/22, chopped BBQ rib sandwich, no pasta, no pork products, French fries, and soft vegetables. In an observation conducted on 10/26/22 at 8:07 AM, Resident #95 was in her room eating her breakfast. Closer observation of the tray showed a meal ticket with cheesy scrambled eggs, homemade muffins, fortified cereal, and ½ cup of chilled fruits. In this observation, the breakfast tray that was provided to Resident # did not have ½ cup of chilled fruits. In an observation conducted on 10/27/22 at 8:10 AM, Resident #95 was noted in her room with her breakfast tray. Closer observation showed a meal ticket with a breakfast taco, fortified cereal, bread, sour cream, and chilled fruit. The breakfast tray was missing the sour cream and the slice of bread. In this observation, Resident #95 asked the surveyor if she could bring her a piece of bread and sour cream. In an interview conducted with Staff M, a Certified Nursing Assistants on 10/27/22 at 8:12 AM. Staff M stated that Resident #95 was missing the bread and the sour cream on her tray and asked the kitchen to provide the missing food items. In an interview conducted on 10/28/22 at 5:00 PM with the facility's Director of Nursing, she acknowledged all findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure complete and accurate documentation of resident's admission...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure complete and accurate documentation of resident's admission/readmission weights and failed to accurately assess resident's nutritional status upon admission/readmission for 7 of 24 sampled residents reviewed, Resident #83, Resident #198, Resident #312, Resident #96, Resident #69, Resident #82, and Resident #58. The findings included: The facility's policy titled: Baseline Weights, revised in September 2018, showed the following: An accurate baseline weight will be obtained upon admission. On admission, the nursing staff will obtain the height and weight of each resident. The admission weight and height will be entered into Point Click Care (PCC). The baseline weight will be determined by the facility dietitian or designee and entered into the resident's electronic medical record as Baseline weight. A new baseline weight will be determined upon readmission to the center. Residents will be weighed weekly x two weeks to monitor the adequacy of intake and identify immediate issues with nutrition and hydration. If the weight remains stable, the weight will be obtained monthly. Significant variances of 5% in a month or 3% in a week are to be reweighed upon completion to verify the accuracy of the weight. Note: both gains and losses should be reweighed. If reweigh determines that the original weight is incorrect, that weight will be struck out. The Weight and Vitals Exception reports from PCC will be utilized to identify residents meeting the significant weight change criteria. The facility's Nutritional Documentation policy, revised in January 2018, showed the following: Nutritional documentation will be completed in appropriate time frames. Residents who exhibit significant nutritional risk factors: Weight loss, Enteral support, Dialysis, or pressure ulcers will be referred to the Registered Dietitian. It further showed that the time frame for weight loss is within five days, the time frame for pressure ulcers is within seven days and the time frame for Initial Assessment is five days. A chart review showed that Resident #83 was initially admitted on [DATE]. A review of the Weights and Vitals Summary report showed that a hospital-recorded weight was noted at 132 pounds, which was dated 09/18/22. The next obtained weight was 113.4 pounds on 10/05/22 and 100.8 pounds on 10/17/22. Review of the Nutritional Evaluation Version dated 09/21/22 showed that the facility Clinical Dietitian used the hospital-recorded weight of 132 pounds to conduct her assessment. A chart review showed that Resident #198 was admitted on [DATE]. A review of the Weights and Vitals Summary report showed that a hospital-recorded weight was noted at 137 pounds on 10/13/22. The following weight obtained was on 10/17/22 at 142.2 pounds and 140-pound on 10/21/22. Review of the Nutritional Evaluation Version dated 10/13/22 showed that the facility Clinical Dietitian used the hospital-recorded weight of 137 pounds to conduct her assessment. A chart review showed that Resident #312 was admitted on [DATE]. A review of the Weights and Vitals Summary report showed that a hospital-recorded weight was noted at 160 pounds on 11/10/21. The following weight obtained was on 1/1/22 at 147 pounds, on 02/03/22 at 141.4 pounds, and 133 pounds on 03/01/22. Review of the Nutritional Evaluation Version dated 11/10/21 showed that the facility Clinical Dietitian used the hospital-recorded weight of 160 pounds to conduct her assessment. A chart review showed that Resident #96 was admitted to the facility on [DATE]. The Nutritional Evaluation Version dated 03/03/22 showed that Resident #96 was receiving tube feeding with Jevity 1.5 (tube feeding formulary) at 45 milliliters (ml) an hour times 22 hours and was providing 2228 calories and 95 grams of protein a day. On this note, the facility's Registered Dietitian estimated Resident #96's caloric needs between 1650 to 1980 calories a day and his protein need at 66 grams of protein a day. The accurate calculation for tube feeding Jevity 1.5 at 45 ml provides 1485 calories daily and 63 grams of protein daily. On this note, the Dietitian recommended decreasing the tube feeding regimen from 45 ml an hour to 40 ml an hour and stated that Jevity 1.5 at 40 ml an hour would provide 1980 calories and 84 grams of protein daily. Tube feeding Jevity 1.5 at 40 ml an hour is providing 1320 calories and 56 grams of protein daily. A review of Resident #69 showed that he was readmitted to the facility on [DATE]. The Weights and Vitals Summary report showed that a hospital-recorded weight was noted at 174 pounds on 09/09/22. The next recorded weight was 148.6 pounds which was on 10/04/22, almost a month later. A chart review showed that Resident #82 was admitted on [DATE]. A review of the Weights and Vitals Summary report showed that a hospital-recorded weight was noted at 140 pounds on 09/16/22. The following weight obtained was on 10/04/22 at 120.4 pounds and 140-pounds which was about two weeks later. Review of the Nutritional Evaluation Version dated 09/18/22 showed that the facility Clinical Dietitian used the hospital-recorded weight of 140 pounds to conduct her assessment. A chart review showed that Resident #58 was admitted on [DATE]. A review of the Weights and Vitals Summary report showed that a hospital-recorded weight was noted at 118 pounds on 08/30/22. The following weight obtained was on 09/02/22 at 105.6 and 99.0 pounds on 10/03/22. Review of the Nutritional Evaluation Version dated 08/31/22 showed that the facility Clinical Dietitian used the hospital-recorded weight of 118 pounds to conduct her assessment. An interview was conducted with the facility's Registered Dietitian on 10/27/22 at 11:29 AM. She said that during her training at the facility, she was not taught the facility policy about the timing of weights on new admission or readmission. She was aware that the staff documents the hospital weights, and she had been using the hospital weights for the documentation of her Initial Nutrition Assessments. The Registered Dietitian reported that since her initial assessment was done using the hospital-recorded weights, she was using the following taken weights in the facility as her baseline weights. The facility's Certified Nursing Assistants were asked to take admission weight on residents, but that has not been done. She did notice a significant discrepancy between the hospital-recorded weight and the weights taken by the staff. When asked by Surveyor if she knew the exact policies for Baseline Weights and Nutrition Documentation, she did not know. Surveyor further pointed out that using the hospital-recorded weights was used on her initial assessment and may not be an accurate indication of the resident's nutritional status upon admission. In an interview conducted on 10/28/22 at 5:00 PM with the facility's Director of Nursing, she acknowledged all findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0865 (Tag F0865)

Could have caused harm · This affected 1 resident

Based on record review, interviews, and record reviews the facility failed to ensure an adequate Quality Assurance and Performance Improvement (QAPI) program were implemented in relation to infection ...

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Based on record review, interviews, and record reviews the facility failed to ensure an adequate Quality Assurance and Performance Improvement (QAPI) program were implemented in relation to infection control practices and nutrition services. The facility did not properly address the issues found in their infection control practices as evidenced by repeat deficient practice for infection control. the facility QAPI program failed to implement effective nutrition services through Performance Improvement Projects (PIP) to ensure the safe and proper care for the residents at the facility. The findings included: Review of the facility policy titled Enhanced Barrier Precautions, dated 08/16/22, revealed the following: Enhanced Barrier Precautions refer to the use of gown and gloves for use during high-contact resident care activities for residents known to be colonized or infected with a Multi Drug Resistant Organism (MDRO) as well as those at increased risk of MDRO acquisition (e.g. residents with wounds or indwelling medical devices). Policy Explanation: A. all staff receive training on enhanced barrier precautions B. all staff receive training on high-risk activities and common organisms that require enhanced barrier precautions C. clear signage will be posted on the door or wall outside of the resident room indicating the type of precautions, required personal protective equipment (PPE), and the high-contact resident care activities that require the use of gown and gloves. An order for enhanced barrier precautions will be obtained for residents with any of the following: wounds and/or indwelling medical devices (e.g. central lines, hemodialysis catheters, urinary catheters, feeding tubes, tracheostomy/ventilator tubes) even if the resident is not known to be infected or colonized with a MDRO. Provide education to residents and visitors. Enhanced Barrier Precautions should be used for the duration of the affected resident's stay in the facility or until the wound heals or indwelling medical device is removed. A review was conducted of the PIP provided by the facility regarding the Enhanced Barrier Precautions; this PIP was not dated. The five areas of concern that were identified by the facility are as follows: 1. Implementing new CDC recommendation that all residents with wounds, [urinary catheters], PEG (feeding tubes), or IV ( Intravenous ) will have staff wear gowns when in direct contact to decrease spread of unknown MDROs (target date 01/01/23). 2. Identify residents with need of enhanced barrier protection (target date 09/15/22). 3. Wound nurse to start gowning with all pressure ulcers and vascular wounds (not including skin tears at this time) (target date 10/15/22). 4. Gowns need to be easily accessible to staff for multiple residents without barrier to egress (target date 11/1/22). 5. Complete roll out of Enhanced Barrier Protection (target date 01/01/23). The facility's survey history revealed during a complaint survey with exit date of 05/18/2020 the facility was cited for infection control due to the facility's failure to implement infection control precautions in five rooms occupied by residents that tested positive for Coronavirus disease 2019 (COVID-19). The Matrix (a form which provides information about each resident in the facility) provided to the survey team on 10/25/22, included residents who had wounds, urinary catheters, and feeding tubes. Observations, record reviews, and staff interviews revealed that only some of the residents with indicators for Enhanced Barrier Precautions were actively on these precautions. In total, there were over 20 residents in the facility at the time of the survey who qualified, based on the facility's policy, for the Enhanced Barrier Precautions. However, only three residents had orders for isolation and only two of the three were on Enhanced Barrier Precautions. An interview was conducted with the facility's Director of Nursing (DON) on 10/28/22 at 1:00 PM regarding infection control. When asked to explain why the facility had chosen to only place two of the residents on the Enhanced Barrier Precautions, despite the policy stating otherwise, she stated the Quality Assurance Committee decided it would be overwhelming to place all the residents (23 in total) with indications on the Enhanced Barrier Precautions at the same time. She said it was decided that the facility would start with the residents who had an MDRO first to ease the staff and residents into the change. When asked how they know which residents have an MDRO versus which residents do not, she stated the two residents who are on the Enhanced Barrier Precautions came from the hospital with the infection. The DON independently reviewed the charts of the two residents and could not find why they were on Enhanced Barrier Precautions. When asked what kind of education has been provided for the staff, she stated she did not know but that she would have to ask the Nurse Educator. When asked what kind of education has been offered to the residents and visitors, she said verbal education only. The DON stated the QAPI meetings and PIP are ongoing and there is still more education that needs to be done for the staff, residents, and visitors. On 10/28/22 at 2:07 PM, the Nurse Educator provide the in-services she had provided for the staff in August and September 2022. However, during the review of these in-services, none specified that they offered staff members education on the new Enhanced Barrier Precautions. Some of the in-services specified that types of isolation was covered, but only contact, airborne, droplet, and standard were written. 2. A review of the facility's policy titled Quality Assurance Performance Improvement (QAPI), not dated, showed the following: The QAPI program at Palm Garden of Aventura will aim for safety and high quality with all clinical interventions. While emphasizing autonomy and choice in daily life for residents/guests (or resident's agents) by ensuring our data collection tools and monitoring systems are in place and are consistent for proactive analysis. We will utilize the best available evidence (such as data from the CASPER Report, national benchmarks, published best practices, clinical guidelines, etc.) to define and measure our goals. They will use systems to monitor care and services, drawing data from multiple sources. Performance indicators are used to monitor a wide range of care processes and outcomes and review findings against benchmarks and goals the facility has established for performance. Action plans will utilize the program, do, and study cycle of improvement to prevent recurrences. Depending on the (Performance improvement project (PIP) to be started, the QAPI Committee will charter a PIP Team that is entrusted with a mission to investigate a problem area and come up with plans for correction and improvement to be implemented. A chart review of the facility's PIP for weight loss, dated September QAPI, showed that the facilities identified three areas of concern. Inconsistencies in obtaining timely weights on new admission and readmission, weight discrepancies are addressed timely, and processes need to be followed for follow-up weight during the weekly communication breakdown. The desired outcome showed that weights would be done promptly per the center's policy or within three days of admission, and weight loss would be discussed in the morning meetings. Interventions were set in place with a target date of 10/18/22. An interview was conducted with the facility's Registered Dietitian on 10/27/22 at 11:29 AM. She stated that during her training at the facility, she was not taught the facility's policy about the timing of weights or obtaining admission/readmission weights. When asked if she knew the current facility's weight policy, she said, weights are taken for the first two weeks and then monthly after that. According to the facility's Dietitian, a meeting identified the issue with weights a few weeks ago. She started obtaining actual admission weights and not using hospitals' recorded weights on new admission and readmissions. In an interview conducted on 10/28/22 at 2:20 PM with the facility's Director of Nursing (DON), she stated that they first identified the PIP on weight loss during the QAPI September meeting. The facility's Administrator was questioning a weight loss on Resident #83. In this meeting, the facility's Registered Dietitian reported that she had to use the hospital-recorded weight upon admission because she needed to get the actual admission weights timely. A review of all recent admissions showed that recorded hospital weights were used instead of actual admission weights. The DON then questioned Staff D, the Registered Nurse Supervisor, why the admission weights were missing, and she said, I guess we forgot some of them. The DON told Staff D that she needed to track all admission weights and identify one staff member who would oversee obtaining weights every week from Monday to Friday. According to the DON, when a resident is admitted or readmitted , the Initial Nursing Assessment can only be completed in 24 hours if an admission weight is recorded in the assessment. Therefore, recorded hospital weights are often used in the Initial Nursing Assessment. Consequently, it was decided during the September QAPI meeting that the Registered Dietitian will have to strike out the recorded hospital weight and take an actual admission weight when she does her Initial Assessment. When asked by Surveyor if she had any of the tracking and trending on the weight loss PIP that was introduced on the September QAPI, she said no. In an interview conducted on 10/28/22 at 5:00 PM with the facility's DON, she said that she did not have any of the documentation regarding the tracking and trending of the weight loss PIP because it was identified in last QAPI, and she was waiting on the next QAPI to put the plan in place. An interview was conducted with the Medical Director's Nurse Practitioner Staff J, on 10/28/22 at 4:02 PM. She stated she was unaware of the initial weights being used from the hospital-recorded weights until today. She further reported that she does attend the QAPI meetings at times but that the Medical Director is the one who attends them most. She is also in the facility about three times a week to see all residents.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews the facility failed to maintain adequate infection control practices for the...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews the facility failed to maintain adequate infection control practices for the residents residing in the facility. It was found that residents were not placed in proper isolation per written facility policy in regards to Airborne Isolation and Enhanced Barrier Precautions. As evidenced by only three residents had orders for isolation and only two of the three were on Enhanced Barrier Precautions out of the six residents who were reviewed for isolation concerns. In total, there were over 20 residents in the facility at the time of the survey who qualified, based on the facility's policy, for the Enhanced Barrier Precautions. The findings included: Review of the facility policy titled Enhanced Barrier Precautions, dated 08/16/22, revealed the following: Enhanced Barrier Precautions refer to the use of gown and gloves for use during high-contact resident care activities for residents known to be colonized or infected with a Multi Drug Resistant Organism (MDRO) as well as those at increased risk of MDRO acquisition (e.g. residents with wounds or indwelling medical devices). Policy Explanation: A. all staff receive training on enhanced barrier precautions B. all staff receive training on high-risk activities and common organisms that require enhanced barrier precautions C. clear signage will be posted on the door or wall outside of the resident room indicating the type of precautions, required personal protective equipment (PPE), and the high-contact resident care activities that require the use of gown and gloves. An order for enhanced barrier precautions will be obtained for residents with any of the following: wounds and/or indwelling medical devices (e.g. central lines, hemodialysis catheters, urinary catheters, feeding tubes, tracheostomy/ventilator tubes) even if the resident is not known to be infected or colonized with a MDRO. Provide education to residents and visitors. Enhanced Barrier Precautions should be used for the duration of the affected resident's stay in the facility or until the wound heals or indwelling medical device is removed. Review of the facility policy titled Transmission Based Precautions, dated September 2019, revealed the following: Airborne Precautions-wear Personal Protective Equipment (PPE) and don a mask or respirator, dependent on disease specific recommendations prior to entering room. Use when transmission of pathogens remain infection over long distances when suspended in the air (e.g. varicella virus-chicken pox, shingles) The facility provided a Matrix (a form which provided information about each resident in the facility) to the survey team on 10/25/22. Included in the Matrix were residents who had wounds, urinary catheters, and feeding tubes. 1) Observation and record review revealed, Resident #69 had a urinary catheter in place. This resident does have signage on the door indicating they are on Enhanced Barrier Precautions and Contact Isolation. This resident does have an order for Barrier Precautions for ESBL colonized. 2) Observation and record review revealed, Resident #82 had a urinary catheter in place and a stage 4 sacral wound. This resident does have signage on the door indicating they are on Enhanced Barrier Precautions and Contact Isolation. This resident does have an order for Barrier Precautions for ESBL colonized. 3)Observation and record review revealed, Resident #11 had a new diagnosis of Shingles as of 10/24/22. This resident does have signage on the door indicating they are in Contact Isolation, but not Airborne Isolation which would be appropriate for this new diagnosis. There was an order for Contact Isolation for Shingles/Dermatitis and for Valacyclovir-these orders were written on 10/24/22. 4) Observation and record review revealed, Resident #314 had a urinary catheter, a feeding tube was noted in place and the resident was receiving tube feeding, and had a stage 4 sacral wound. This resident did not have any signage on the door indicating Enhanced Barrier Precautions in place. review of the clinical records revealed orders were written on 10/26/22 for antibiotics for a new urinary infection. There were no orders for Barrier Precautions despite Resident #314 having three indicators for this isolation. 5) Observation and record review revealed, Resident #96 had a feeding tube in place and was receiving tube feeding. This resident did not have any signage on the door indicating Enhanced Barrier Precautions. There was no order in place for Barrier Precautions. 6) Resident #83 had a urinary catheter in place. This resident did not have any signage on the door indicating the resident should be on Enhanced Barrier Precautions. There was no order in place for Barrier Precautions. On 10/25/22 at 12:49 PM, an interview was conducted with Staff K, a Registered Nurse (RN) regarding why Residents #82 and #69 were in isolation. Staff K stated she did not know why Residents #82 and #69 were in isolation. Staff K then asked Staff D, Nursing Supervisor and Staff D stated Residents #82 and #69 were on precautions because of the presence of the urinary catheters and offered no further information. An additional observation was made on 10/27/22 at 8:35 AM of Enhanced Barrier Precautions signage on the door of room [ROOM NUMBER]. During record review of both residents in this room, the surveyor found no indication for this isolation for either resident in the room. An interview was conducted with Staff L, LPN on 10/28/22 at 8:32 AM regarding this room and why the residents are on the new Barrier Precautions. Staff L stated he does not know. Staff L then independently reviewed the resident's charts and could not find the reason they are on precautions. Staff L stated he would have to ask Staff D about the isolation. An interview was conducted with the facility's Director of Nursing and Corporate Nurse on 10/27/22 at 5:00 PM. The two nurses were asked what kind of isolation a resident with shingles is supposed to be on based on their facility's policy. Both nurses admitted they did not know that shingles required airborne isolation. An observation was made on 10/28/22 at 8:35 AM of Resident #11's room of a new Airborne Isolation signage on the door of the room. This sign was posted after the surveyor intervention conducted on 10/27/22 at 5:00 PM. On 10/28/22 at 9:00 AM, the facility Director of Nursing (DON) asked the surveyor to explain the reasoning behind why Resident #11 needed to be placed on Airborne Isolation and not only Contact Isolation for her shingles. The DON stated she asked other nurses at the facility and none of the staff knew a shingles residents required airborne isolation. The surveyor explained to the DON that it is a CDC recommendation, and it is also written in the facility's policy that shingles required airborne isolation and contact isolation due to the highly contagious nature of shingles. The surveyor explained further that in a nursing home the residents are so at risk for contracting shingles that the facility needs to be much more careful with the isolation they are placing residents under. An interview was conducted with the facility's Director of Nursing (DON) on 10/28/22 at 1:00 PM regarding infection control. When asked to explain why the facility had chosen to only place two of the residents on the Enhanced Barrier Precautions, despite the policy stating otherwise. The DON stated that the Quality Assurance Committee decided it would be overwhelming to place all the residents (23 in total) with indications on the Enhanced Barrier Precautions at the same time. It was decided that the facility would start with the residents who had an MDRO first to ease the staff and residents into the change. When asked how they know which residents have an MDRO versus which residents do not, the DON stated the two residents who are on the Enhanced Barrier Precautions came from the hospital with the infection. The DON was then asked about Resident #314, who had a new urinary tract infection; the surveyor noted that Resident #314 only had a urinalysis, which only indicates if an infection is present, not a culture and sensitivity which would show whether the infection is caused by an MDRO. The DON agreed that the resident should have had a culture and sensitivity to determine if she should be on the new precautions. The DON was then asked about the residents in room [ROOM NUMBER]. The DON independently reviewed the charts of the two residents and could not find why they were on Enhanced Barrier Precautions.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 26% annual turnover. Excellent stability, 22 points below Florida's 48% average. Staff who stay learn residents' needs.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s), 1 harm violation(s), $25,310 in fines. Review inspection reports carefully.
  • • 18 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $25,310 in fines. Higher than 94% of Florida facilities, suggesting repeated compliance issues.
  • • Grade D (46/100). Below average facility with significant concerns.
Bottom line: Trust Score of 46/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Palm Garden Of Aventura's CMS Rating?

CMS assigns PALM GARDEN OF AVENTURA an overall rating of 3 out of 5 stars, which is considered average nationally. Within Florida, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is Palm Garden Of Aventura Staffed?

CMS rates PALM GARDEN OF AVENTURA's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 26%, compared to the Florida average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Palm Garden Of Aventura?

State health inspectors documented 18 deficiencies at PALM GARDEN OF AVENTURA during 2022 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 16 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Palm Garden Of Aventura?

PALM GARDEN OF AVENTURA is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by PALM GARDEN HEALTH AND REHABILITATION, a chain that manages multiple nursing homes. With 120 certified beds and approximately 107 residents (about 89% occupancy), it is a mid-sized facility located in NORTH MIAMI BEACH, Florida.

How Does Palm Garden Of Aventura Compare to Other Florida Nursing Homes?

Compared to the 100 nursing homes in Florida, PALM GARDEN OF AVENTURA's overall rating (3 stars) is below the state average of 3.2, staff turnover (26%) is significantly lower than the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting Palm Garden Of Aventura?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Palm Garden Of Aventura Safe?

Based on CMS inspection data, PALM GARDEN OF AVENTURA has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in Florida. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Palm Garden Of Aventura Stick Around?

Staff at PALM GARDEN OF AVENTURA tend to stick around. With a turnover rate of 26%, the facility is 19 percentage points below the Florida average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.

Was Palm Garden Of Aventura Ever Fined?

PALM GARDEN OF AVENTURA has been fined $25,310 across 1 penalty action. This is below the Florida average of $33,332. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Palm Garden Of Aventura on Any Federal Watch List?

PALM GARDEN OF AVENTURA is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.