FOUNTAIN MANOR HEALTH & REHABILITATION CENTER

390 NE 135TH ST, NORTH MIAMI, FL 33161 (305) 895-4804
For profit - Limited Liability company 139 Beds Independent Data: November 2025
Trust Grade
75/100
#209 of 690 in FL
Last Inspection: November 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Fountain Manor Health & Rehabilitation Center has a Trust Grade of B, indicating it is a good choice among nursing homes, though it is not without issues. It ranks #209 out of 690 facilities in Florida, placing it in the top half, and #25 out of 54 in Miami-Dade County, meaning there are only 24 other local options that are better. However, the facility is currently worsening, with reported issues increasing from 2 in 2024 to 5 in 2025. Staffing is a strength, with a 4/5 rating and a turnover rate of 33%, which is below the state average of 42%, indicating that staff members are generally stable and familiar with residents' needs. On the downside, there have been concerning incidents, such as a verified allegation of physical abuse by a staff member against a resident, as well as issues with infection control practices where staff did not follow proper handwashing protocols, which could lead to health risks. Overall, while the center has good staffing and no fines, families should be aware of the recent troubling trends and incidents.

Trust Score
B
75/100
In Florida
#209/690
Top 30%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
2 → 5 violations
Staff Stability
○ Average
33% turnover. Near Florida's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Florida facilities.
Skilled Nurses
✓ Good
Each resident gets 60 minutes of Registered Nurse (RN) attention daily — more than 97% of Florida nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
⚠ Watch
13 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★☆
4.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★★
5.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2024: 2 issues
2025: 5 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (33%)

    15 points below Florida average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 33%

13pts below Florida avg (46%)

Typical for the industry

The Ugly 13 deficiencies on record

Jul 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review the facility failed to protect the residents right to be free from physical ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review the facility failed to protect the residents right to be free from physical abuse for one (Resident #1) out of three sampled residents as evidenced by a federal report submitted by the facility regarding a verified allegation of physical abuse from a staff member towards Resident #1. There were 130 residents residing in the facility at the time of survey.The findings Included: On 7/22/25 the facility submitted a federal report [] alleging Resident #1 was physically abused by Mental health technician, Staff A. On 7/28/25, The facility verified the allegation and terminated Staff A's employment.On 07/28/2025 Resident #1 was observed seated on the patio in stable condition.On 7/28/25 at 9:55 AM Resident#1 was interviewed (translated by other surveyor on the team) about the allegation and stated, I am pleased with the staff except one person. That staff hit me, I fell to the floor, and he dragged me to my room. Record review of Resident #1's demographic sheet revealed the resident was admitted on [DATE] with diagnosis that include: Dementia, psychosis, Encephalopathy, Depression, Syncope and collapse, Repeated falls, Difficulty in walking, and OsteoarthritisRecord review of a Quarterly Minimum Data Set (MDS) with a reference date of 7/8/25 indicated Resident #1 is moderately impaired cognitively, had no behavior concerns, was independent for activities of daily living and required chair/bed-to-chair transfers.Record review of a care plan initiated on 5/21/25 and reviewed/revised on 7/24/25 revealed Resident #1 exhibited behaviors: spitting at staff and attempting to hit a staff member with her shoe with interventions that included: Maintain safe distance during episodes of aggression.Record review of Resident #1's Physicians Orders Sheet for March 2025 revealed orders included Memantine 5 milligrams (mg) tablet by mouth twice a day for Dementia, Escitalopram oxalate 10 mg tablet by mouth once a day for Depression, Quetiapine 25 mg tablet by mouth at bedtime for Psychosis and to monitor for agitation every shift.Record review of a Progress Note written on 7/22/25 revealed Resident #1 sustained a fall in the patio area, reported pain in the left knee and right forearm, a physical assessment was performed and found on her left knee a bruise of about three centimeters(cm), and on the right arm a bruise of about one cm, the resident reported pain when bending the knee but she was able to walk, on a scale of 1 to 10 she reported that the pain was 4, and she was offered pain medication but she refused. Vitals signs were within normal limits, and the patient denied vomiting, or shortness of breath. No other positive findings were noted on the physical exam. Nurse Practitioner was called and new stat x rays order to perform right wrist, arm, and left knee received and carried out. The family was notified.Record review of the facility's Policy titled Identifying Types of Abuse Policy Statement: As part of the abuse prevention strategy, volunteers, employees and contractors hired by the facility are expected to be able to identify the different types of abuse that may occur against residentsDuring an interview on 7/28/25 at 10:18 AM, the Unit Manager, Registered Nurse (RN) stated: On 7/22/25, at approximately 4:00 PM while doing my rounds, a resident told me that [Resident #1] was physically abused by [Staff A, Mental Health Technician]. The resident described [Resident #1] was on the patio, placed a bag from a chair onto the floor and sat on the chair. At that time [Staff A, Mental Health Technician] pulled [Resident #1] out of the chair and [Resident #1] took an ash tray and threw it at [Staff A, Mental Health Technician]. Then [Staff A, Mental Health Technician] tried to block the ash tray by holding up the bag and pushed [Resident#1] with the bag and [Resident #1] fell on the floor. At that time [Staff A, Mental Health Technician] dragged [Resident#1] to the room. After hearing the details, I immediately reported it to The Administrator, and the cameras footage was viewed. I then I completed a full assessment on [Resident#1] on the patio and found a scrap on the Resident's right wrist and knee. There was no pain reported but the [Resident#1] was upset and was yelling. I comforted the resident at that time.On 7/28/25 at 1:57 PM The Social Services Director/ Abuse Coordinator revealed: On 7/22/25 it was reported to me by the Administrator that a nurse reported that a resident reported to her that [Staff A, Mental health technician] was aggressive towards another resident. The administrator looked at the cameras and verified that an incident occurred and instructed me to begin the federal report. I notified the police and Department of Children and Family (DCF). The police came and DCF came and investigated. We are completing the investigation today.During an interview regarding the allegations on 7/28/25 at 2:39 PM, Staff B, DCF investigator stated The investigation is ongoing. I spoke with [Staff A, Mental Health Technician] and discovered [Resident #1] was aggressive for the past five days and was attempting to break in the to get cigarettes and attacked [Staff A, Mental Health Technician]. I viewed video surveillance, and it showed [Staff A, Mental Health Technician] sitting on the patio and [Resident #1] threw backpack on the floor and [Staff A, Mental Health Technician] picked up the backpack then grabbed [Resident#1] and somehow the resident fell.Interview on 7/28/25 at 3:16 PM, with the Director of Nursing (DON) about the allegations; he stated: The unit manager reported to me on 7/22/25 around 4:00 PM that an abuse allegation was from another resident between [Staff A, Mental health technician] and Resident#1]. From what I saw on the video, [Resident#1] went towards the smoking locker and grabbed a bag, threw it on the ground, and the [Staff A, Mental health technician] came from the non-smoking area and grabbed the resident's arm and snatched [Resident #1] off the chair where the resident was seated. Then [Resident#1] threw an ash tray towards [Staff A, Mental health technician] and started trying to hit [Staff A, Mental health technician]. [Staff A, Mental health technician] blocked the hits with the bag and [Resident #1] fell onto the floor in a sitting position. At that time, [Staff A, Mental health technician] pulled [Resident #1] from the ground and escorted the resident to the room. [Staff A, Mental health technician], did not report the incident. There were no other staff in the area. [Staff A, Mental health technician], was being rough and there was no need to .and it was completely unacceptable. A head-toe and pain assessment were done, and Medical Doctor and Psychiatrist were notified. The x-rays showed no fracture.The surveyor requested to view the video footage of the incident, but the DON revealed the footage had already been recorded over.Interview on 7/28/25 at 3:36 PM, the Administrator stated: An incident of physical abuse was reported to me by The Unit Manager. I reported it to the Abuse Coordinator. At that time, I viewed the camera footage, and I saw [Resident#1] throw [Staff A, Mental health technician bookbag] and sit on the chair. [Staff A, Mental health technician] grabbed [Resident #1] roughly by the arm and out the chair. [Resident#1] was then seen returning and charging and hitting [Staff A, Mental health technician]. [Staff A, Mental health technician] used the bookbag in defense and the bookbag touched [Resident#1] in the face and the resident fell on the floor, then got up and threw an ash tray at [Staff A, Mental health technician]. [Staff A, Mental health technician] then grabbed [Resident #1] by the arm and inside. I investigated this incident by reviewing the footage and interviewing other residents, family, and staff. We concluded that the allegation was verified, and the employee was terminated on 7/28/25.On 7/29/25 at 9:22 am The Social services Director/ Abuse Coordinator revealed the investigation was concluded and the allegation of physical was abuse verified.
Jun 2025 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, reviews and interviews, the facility's staff failed to notify one (Resident #1) out of three sampled resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, reviews and interviews, the facility's staff failed to notify one (Resident #1) out of three sampled resident's family /representative of a change in condition; as evidenced by Resident #1 had a fall and a progress note written the day of the incident, indicated no next of kin was listed to be notified. The findings included: On 6/16/25 at 1:15 PM Resident#1 was observed seated in the dining area amongst other residents. Resident#1 did not respond when greeted by surveyor. On 6/17/25 at 10:35 AM Resident#1 was observed seated in wheelchair on the patio with staff supervising. Resident #1 stated: Sometimes I have racing thoughts, and I have to calm myself down . Record review of a demographic sheet revealed Resident #1 was admitted on [DATE] and readmitted on [DATE] with diagnosis that included: abnormalities of gait and mobility, lack of coordination and seizures. Record review of a Quarterly Minimum Data Set (MDS) reference dated 5/14/25 indicated Resident #1 is severely impaired cognitively and had no falls since reentry or the prior assessment. Record review of a Care Plan start date 1/24/23 and last reviewed/revised on 5/15/25 revealed Resident #1 was at high risk for fall and injuries secondary to diagnosis that included: Impaired gait, Seizure disorder, Impaired cognition, fall incident occurred 1/24/23. No injury noted with interventions that included: remind resident not to try to get out of bed by him/herself to use call light and request assistance, maintain walkway free from clutter and encourage resident to use call bell and request assistance as needed . Record review of a progress note dated 1/24/23 at 3:00 AM revealed Resident #1 was found on the floor, the Medical Doctor was notified, and next of kin/responsible party not assigned. Record review of a Fall Event Report dated 1/26/23 for Resident #1 section: Notifications revealed Name of Responsible Party: none assigned. On 6/17/25 at 2:45 PM The admission Coordinator stated: Prior to admission, the demographic sheet is created with the proxy/emergency contact in case there is an incident where the family needs to be notified. On 6/18/25 at 10:34 AM The Director of Nursing stated: The assigned nurse of the resident being transferred is responsible for notifying the first contact at least three times then the next if there are multiple family members listed unless it is specified in the face sheet that a certain family member should not be informed. Further stated, On 1/23/23 [Resident #1] was admitted and on the 24th the resident was found on the floor without an injury, medicated for pain and the medical doctor was notified. The party responsible was listed on the face sheet at the time of the transfer, however there is no progress note indicating that the family was notified about the fall. The nurse who wrote this note has not been employed in the facility for years. Record review of a policy titled Assessing Falls and Their Causes (Revised March 2018) revealed Purpose: The purposes of this procedure are to provide guidelines for assessing a resident after a fall and to assist staff in identifying causes of the fall. Steps in the Procedure: After a Fall: 5. Notify residents' attending physician and family in an appropriate time frame.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observations, interviews and record review the facility failed to properly store medications in one out of two treatment carts as evidenced by an observation of an unlocked unattended medicat...

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Based on observations, interviews and record review the facility failed to properly store medications in one out of two treatment carts as evidenced by an observation of an unlocked unattended medication/treatment cart. There were 131 residents residing in the facility at the time of the survey. The findings included: On 6/16/25 at 12:59 PM, observation on the 300's hallway revealed an unlocked, unattended medication/treatment cart. The surveyor knocked on the nearest room door and inquired if the assigned nurse was inside the room. On 6/16/25 at 1:09 PM Staff A, wound care nurse exited the room, returned to cart and was notified about the observation and asked about protocol Staff A stated: The cart should always be locked when unattended. Also stated I was helping a resident and left it unlocked by mistake. Interview on 6/18/25 at 10:34 AM, the Director of Nursing revealed: The cart should be locked when unattended. Review of a Policy titled Medication Labeling and Storage 2001 Med Pass, Inc. revealed Policy statement: The facility stores all medications and biologicals in locked compartments under proper temperature, humidity and light controls. Only authorized personnel have access to keys.
Feb 2025 2 deficiencies
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** During an interview on 2/10/25 at 2:40 PM; the Infection Preventionist (ICP) stated, I have been ICP for two years. I in-service...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** During an interview on 2/10/25 at 2:40 PM; the Infection Preventionist (ICP) stated, I have been ICP for two years. I in-service staff weekly on infection control protocols and as needed depending on if I see incorrect practices performed. The last in-service for catheter care was November and December of last year. We in-service staff on ways to prevent Urinary Tract Infections (UTI) through proper catheter care and hydration care .Certified Nursing Assistants are to wash their hands before and during incontinence care when going from a dirty to clean surface. Staff should be washing hands with soap and water in the sink in the bathroom, not in a basin. Staff should use the soap provided by the facility when cleaning the perineal area. When emptying the urinary drainage bag, The port is to be cleaned with an alcohol pad, not sanitizing wipes. On 2/10/25 at 1:45 PM, The Director of Nursing (DON) stated, Protocols we have in place to help prevent UTIs are keeping residents, performing routine labs for all residents which include a urine analysis and practice routine peri-care. The CNAs are to clean resident's perineal area every shift with soap and water using the fragrant free soap provided by the facility and report any abnormalities to the nurse. Fragrant soaps can irritate the perineal area and lead to an infection. We also change the indwelling catheter and drainage bags bi-monthly. When a resident is admitted with an indwelling urinary catheter, we verify if there is a pertinent diagnosis. If there is no pertinent diagnosis, we receive an order from the doctor to remove it. Based on observations, record review and interviews the facility failed to provide catheter care according to professional standards for two (Residents #2 and Resident #3) out of two residents sampled for indwelling urinary catheter care as evidenced by two observations of incorrect indwelling urinary catheter care being provided. The findings included: On 02/10/25 at 11:09 AM, during observation of Resident #2 's indwelling urinary catheter care performed by Staff D, Certified Nursing Assistant (CNA) and Staff C, Registered Nurse (RN), it was noted that Staff C, RN did not perform handwashing before the procedure started. Staff D,CNA drained the catheter bag and cleansed the tip of the catheter bag with [Germicidal Disinfectant Wipes]. Staff D, CNA washed her hands at the bedside with the residents soap [brand body wash] that was personally selected by Staff D, CNA to be used. Staff D, CNA cleaned the outer perineum area first, then the inside labia and lastly the catheter in a top to bottom motion. Review of the medical records for Resident #2 revealed the resident was admitted to the facility on [DATE]. Clinical diagnoses included but not limited to: Urinary Tract Infection (UTI) and Overactive Bladder. Review of Resident #2's Physician's Orders Sheet revealed an order with a start date of 12/30/2022 for indwelling urinary catheter related to (r/t) diagnosis (dx) Obstructive Uropathy and catheter care every shift and as needed (PRN). Review of Resident #2's Annual Minimum Data Set (MDS) dated [DATE] revealed the resident is cognitively impaired, and for Bladder and Bowel urinary continence is not rated because the resident has a catheter and always incontinent for bowel. Review of Resident #2's Care Plans revealed the resident requires an indwelling catheter related to diagnoses of Obstructive Uropathy. Interventions include- Always cover indwelling urinary draining bag. Observe the catheter and change the catheter or bag as indicated or as needed. Be alert for signs of infection including increased temperature, abdominal or flank pain, changes in quantity and quality of urine, hematuria, and disorientation of residents. Resident #3 During observation on 02/10/25 at 12:05 PM, Staff E, CNA and Staff F, RN providing indwelling urinary catheter care for Resident #3; Staff E, CNA and Staff F, RN did not perform hand hygiene before the procedure started. Staff gathered supplies that contained the facility's approved soap, a basin with warm water, wash cloths and towels. Staff E, CNA cleansed the outside of the perineum area first, then pushed back the foreskin and cleaned the tip of the penis in a circular motion, next Staff E, CNA cleaned the catheter in a top to bottom motion without folding or changing washcloths. Staff E, CNA changed gloves, washed hands and dried the resident's perineum area. Review of the medical records for Resident #3 revealed the resident was admitted to the facility on [DATE]. Clinical diagnoses included but not limited to UTIs. Review of the Physician's Orders Sheet revealed Resident #3 has an order with a start date of 01/28/2025 for indwelling urinary catheter due to obstructive uropathy for the catheter's draining bag to be changed on the 15th and 28th of each month. Record review of Resident #3's admission MDS dated [DATE] revealed the resident is cognitively impaired. For bladder, urinary continence is not rated because the resident has a catheter, and bowel is rated as always incontinent for bowel. Review of Resident #3's Care Plans revealed the resident requires an indwelling catheter related to diagnoses of Obstructive Uropathy. Interventions include- Always cover indwelling urinary draining bag. Observe the catheter and change the catheter or bag as indicated or as needed. Be alert for signs of infection including increased temperature, abdominal or flank pain, changes in quantity and quality of urine, hematuria, and disorientation of residents. Interview on 02/10/25 at 02:11 PM with Staff E, CNA stated she been working for the facility for almost 9 years and receive in services on catheter care once a month with supervisor. Staff E, CNA states the steps she take to perform catheter care are getting the supplies, washing your hands, introduce self to resident, getting the water, soap, basin, washcloth and towel. I would clean the resident, empty the water, get new water, rinse and dry. Staff E, CNA stated she washed her hands prior to surveyor observing care. Interview on 02/10/25 at 02:31 PM, Staff C, RN revealed she normally ask to observe indwelling urinary catheter care with CNAs to make sure they are doing the procedure correctly. The steps she would take to perform care would be to gather the supplies, wash her hands, glove and gown up. I would knock on the residents door, get the water, soap and towel. I would clean the resident, remove the water, get new water, rinse and dry. Interview on 02/10/25 at 02:31 PM, Staff F, RN revealed when performing catheter care she washes her hands, apply gown and gloves, gather supplies which consist of warm water, soap, a basin, washcloths and towels. She cleans the perineum area first then the catheter using different washcloths. Staff F, RN explained she normally ask to observe catheter care with CNAs to supervise and educate. Interview on 02/10/25 at 02:20 PM with Staff D, CNA revealed stated she has been working in the facility for almost 3 years and never received in-services on catheter care. The steps she to perform catheter care are: Empty bag, clean bag and put protector on bed, gather the supplies, wash your hands, put on glove and gown, introduce self, get water, soap, towel, remove water, get new water, rinse and dry off resident. Review of the facility policy and procedure regarding catheter care 09/2014, states the staff should wash and dry hands thoroughly. For a female resident: Use a washcloth with warm water and soap to cleanse the labia. Use one area of the washcloth for each downward, cleansing stroke. Change the position of the washcloth with each downward stroke. Next, change the position of the washcloth and cleanse around the urethral meatus. Do not allow the washcloth to drag on the resident's skin or bed linen. With a clean washcloth, rinse with warm water using the above technique. For a male resident male: Use a washcloth with warm water and soap to cleanse around the meatus. Cleanse the glans using circular strokes from the meatus outward. Change the position of the washcloth with each cleansing stroke. With a clean washcloth, rinse with warm water using the above technique. Return foreskin to normal position.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** During an interview on 2/10/25 at 2:40 PM; the Infection Preventionist (ICP) stated, I have been ICP for two years. I in-service...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** During an interview on 2/10/25 at 2:40 PM; the Infection Preventionist (ICP) stated, I have been ICP for two years. I in-service staff weekly on infection control protocols and as needed depending on if I see incorrect practices performed. The last in-service for catheter care was November and December of last year. We in-service staff on ways to prevent Urinary Tract Infections (UTI) through proper catheter care and hydration care .Certified Nursing Assistants are to wash their hands before and during incontinence care when going from a dirty to clean surface. Staff should be washing hands with soap and water in the sink in the bathroom, not in a basin. Staff should use the soap provided by the facility when cleaning the perineal area. When emptying the urinary drainage bag, The port is to be cleaned with an alcohol pad, not sanitizing wipes. On 2/10/25 at 1:45 PM, The Director of Nursing (DON) stated, Protocols we have in place to help prevent UTIs are keeping residents, performing routine labs for all residents which include a urine analysis and practice routine peri-care. The CNAs are to clean resident's perineal area every shift with soap and water using the fragrant free soap provided by the facility and report any abnormalities to the nurse. Fragrant soaps can irritate the perineal area and lead to an infection. We also change the indwelling catheter and drainage bags bi-monthly. When a resident is admitted with an indwelling urinary catheter, we verify if there is a pertinent diagnosis. If there is no pertinent diagnosis, we receive an order from the doctor to remove it. Based on observations, record review and interviews the facility failed to reduce the risk of Urinary Tract Infections for two (Residents #2 and Resident #3) out of two residents sampled for indwelling urinary catheter care, as evidenced by staffs' failure to implement infection prevention and control precautions during perineal care for Resident #2 and Resident #3 with indwelling urinary catheter. The findings included: On 02/10/25 at 11:09 AM, during observation of Resident #2's indwelling urinary catheter care performed by Staff D, Certified Nursing Assistant (CNA) and Staff C, Registered Nurse (RN), it was noted that Staff C, RN did not perform handwashing before the procedure started. Staff D,CNA drained the catheter bag and cleansed the tip of the catheter bag with [Germicidal Disinfectant Wipes]. Staff D, CNA washed her hands at the bedside with the residents soap [brand body wash] that was personally selected by Staff D, CNA to be used. Staff D, CNA cleaned the outer perineum area first, then the inside labia and lastly the catheter in a top to bottom motion. Review of the medical records for Resident #2 revealed the resident was admitted to the facility on [DATE]. Clinical diagnoses included but not limited to: Urinary Tract Infection (UTI) and Overactive Bladder. Review of Resident #2's Physician's Orders Sheet revealed an order with a start date of 12/30/2022 for indwelling urinary catheter related to (r/t) diagnosis (dx) Obstructive Uropathy and catheter care every shift and as needed (PRN). Resident #3 During observation on 02/10/25 at 12:05 PM, Staff E, CNA and Staff F, RN providing indwelling urinary catheter care for Resident #3; Staff E, CNA and Staff F, RN did not perform hand hygiene before the procedure started. Staff gathered supplies that contained the facility's approved soap, a basin with warm water, wash cloths and towels. Staff E, CNA cleansed the outside of the perineum area first, then pushed back the foreskin and cleaned the tip of the penis in a circular motion, next Staff E, CNA cleaned the catheter in a top to bottom motion without folding or changing washcloths. Staff E, CNA changed gloves, washed hands and dried the resident's perineum area. Review of the medical records for Resident #3 revealed the resident was admitted to the facility on [DATE]. Clinical diagnoses included but not limited to UTIs. Review of the Physician's Orders Sheet revealed Resident #3 has an order with a start date of 01/28/2025 for indwelling urinary catheter due to obstructive uropathy for the catheter's draining bag to be changed on the 15th and 28th of each month. Review of Resident #3's Care Plans revealed the resident requires an indwelling catheter related to diagnoses of Obstructive Uropathy. Interventions include- Always cover indwelling urinary draining bag. Observe the catheter and change the catheter or bag as indicated or as needed. Be alert for signs of infection including increased temperature, abdominal or flank pain, changes in quantity and quality of urine, hematuria, and disorientation of residents. Interview on 02/10/25 at 02:11 PM with Staff E, CNA stated she been working for the facility for almost 9 years and receive in services on catheter care once a month with supervisor. Staff E, CNA states the steps she take to perform catheter care are getting the supplies, washing your hands, introduce self to resident, getting the water, soap, basin, washcloth and towel. I would clean the resident, empty the water, get new water, rinse and dry. Staff E, CNA stated she washed her hands prior to surveyor observing care. Interview on 02/10/25 at 02:31 PM, Staff C, RN revealed she normally ask to observe indwelling urinary catheter care with CNAs to make sure they are doing the procedure correctly. The steps she would take to perform care would be to gather the supplies, wash her hands, glove and gown up. I would knock on the residents door, get the water, soap and towel. I would clean the resident, remove the water, get new water, rinse and dry. Interview on 02/10/25 at 02:31 PM, Staff F, RN revealed when performing catheter care she washes her hands, apply gown and gloves, gather supplies which consist of warm water, soap, a basin, washcloths and towels. She cleans the perineum area first then the catheter using different washcloths. Staff F, RN explained she normally ask to observe catheter care with CNAs to supervise and educate. Interview on 02/10/25 at 02:20 PM with Staff D, CNA revealed stated she has been working in the facility for almost 3 years and never received in-services on catheter care. The steps she to perform catheter care are: Empty bag, clean bag and put protector on bed, gather the supplies, wash your hands, put on glove and gown, introduce self, get water, soap, towel, remove water, get new water, rinse and dry off resident. Review of the facility's policy and procedure regarding catheter care 09/2014, states the staff should wash and dry hands thoroughly. For a female resident: Use a washcloth with warm water and soap to cleanse the labia. Use one area of the washcloth for each downward, cleansing stroke. Change the position of the washcloth with each downward stroke. Next, change the position of the washcloth and cleanse around the urethral meatus. Do not allow the washcloth to drag on the resident's skin or bed linen. With a clean washcloth, rinse with warm water using the above technique. For a male resident male: Use a washcloth with warm water and soap to cleanse around the meatus. Cleanse the glans using circular strokes from the meatus outward. Change the position of the washcloth with each cleansing stroke. With a clean washcloth, rinse with warm water using the above technique. Return foreskin to normal position.
Nov 2024 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the safety of a vulnerable Resident (Resident #...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the safety of a vulnerable Resident (Resident #32) out of 29 sampled residents. As evidenced by disposable shaving razors were observed at the resident's bedside. There were 133 residents residing in the facility at the time of the survey. The findings Included: On 11 /12/24 at 09:05 AM and on 11/12/24 at 01:00 PM shaving razors observed on Resident #32's bedside table. On 11/14/24 at 09:10 AM three (3) shaving razors were observed on the resident's bedside table. Review of Resident #32's medical records revealed the resident was admitted to the facility on [DATE]. Clinical diagnoses included but not limited to: Paranoid schizophrenia and Bipolar disorder. Review of the Physician's Orders Sheet for November 2024 revealed Resident #32 had orders that included daily medications for Schizophrenia and a medication three times a day for Anxiety. Review of Resident # 32's Schedule 5 Day Minimum Data Set (MDS) dated [DATE] indicated in Section C for Cognitive Patterns a Brief Interview for Mental status Score of 15 out of 15 indicating the resident is cognitively intact. Section GG for Functional Status documented Partial moderate assistance for activities of daily living. Record review of Resident # 32's Care Plans Reference date 07/04/2024 revealed: Resident is noted with self-care deficit, resident needs assistance with his activities of daily living (ADL) due to a Diagnosis of Altered Mental Status, Parkinson's Disease, Chronic Diarrhea, Schizophrenia, Bipolar Disease, Insomnia, Anxiety, and Cancer of Skin. Interventions include-Obtain all equipment necessary for ADL care and place items close to resident, assist with dressing, grooming, and hygiene needs daily to keep resident clean and neat During an interview on 11/14/24 at 09:42 AM Certified Nursing assistant (CNAs) (Staff A) revealed; the resident requires supervision for his ADLs, he loves to shave himself and he is supervised when he is shaving, the resident always get razors from somewhere and takes it to his room every time; whenever she sees razors in his room she takes it away and store it properly in the storage area. Staff A went to the resident's room during the interview with the surveyor and removed the 3 razors on Resident #32's bedside table. On 11/14/24 at 09:45 AM Licensed Practical Nurse (LPN) (Staff B) revealed the resident goes down to central supply and ask for his razors himself; the razors are stored in the supply room. We are constantly checking on this resident because he is all over the place and always collecting different items, we check his room often during the shift and are always removing items that are not supposed to be in his room. On 11/14/24 at 11:00 AM Resident #32 refused to be interviewed. Interview on 11/15/24 at 09:34 AM; the Director of Nursing (DON) was informed of the razors observed on Resident #32's bedside table. Review of the facility's policy and procedure titled Hazardous Areas, Devices and Equipment revision date July 2017 states: All Hazardous areas, devices and equipment in the facility will be identified and addressed appropriately to ensure resident safety and mitigate hazards to the extent possible.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to follow infection control standards for one (Resident #1...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to follow infection control standards for one (Resident #103) out of 29 sampled residents. As evidenced by Resident# 103's nebulizer and oxygen tubing were not protected in a bag/covering on the residents bedside table. The findings Included: During observation on 11/12/24 at 08:43 AM, Resident #103 was asleep in bed and the nebulizer and tubing were not in a protective bag/covering on the bedside table. Review of the medical records for Resident #103 revealed the resident was admitted to the facility on [DATE]. Clinical diagnoses included but not limited to: Chronic respiratory failure with hypoxia. Chronic Obstructive Pulmonary disease. Review of the Physician's Orders Sheet for November 2024 revealed, Resident #103 had orders that included but not limited to: Ipratropium-Albuterol solution via nebulization three times a day for Chronic Obstructive Pulmonary disease. Record review of Resident #103 's admission Minimum Data Set (MDS) dated [DATE] revealed: Section C for Cognitive Patterns documented Brief Interview for Mental Status score 15 out of 15 scale indicating the resident is cognitively intact. Record review of Resident #103 's Care Plans Reference date 10/11/2024 revealed: Resident has pulmonary condition and has potential for difficulty breathing, with history of respiratory failure with hypoxia, COPD, history of pneumonia. Resident will be maintained at their respiratory baseline with a patent airway and unlabored Respiration's through nest review date. Interventions include administer respiratory treatment per MD order, oxygen via nasal cannula as ordered . Interview on 11/14/24 at 09:49 AM, Registered Nurse (Staff C) stated: I saw the nebulizer at the resident's bedside laying on top of the bedside table on Tuesday (11/12/24) in the morning during my rounds and I threw the nebulizer and the tubing away, the respiratory supplies have to be stored in a bag with the date the supplies were last changed. Review of the facility's policy and procedure titled Infection Prevention and Control Program revision date October 2018 indicate: An infection prevention and control program is established and maintained to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.
Oct 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to implement policies and procedures for ensuring timely reporting of abuse or mistreatment for three out of three sampled residents (Resident...

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Based on record review and interview, the facility failed to implement policies and procedures for ensuring timely reporting of abuse or mistreatment for three out of three sampled residents (Residents #4, 5, and #8). There were 98 residents residing in the facility at the time of the survey. The findings included: Review of facility's abuse log noting Abuse, neglect, Mis-Management of Funds, Incidents of Unknown Origin log from January 2023 to October 2023 revealed: On February 18, 2023, at 11:15 AM, an incident or altercation happened between Resident #4 and Resident #8. Further review showed that the facility reported the incident to the Agency for Healthcare Administration (AHCA) Immediate Report system on February 20, 2023, at 03:07 PM. Review of the facility's incident report revealed that Staff A, Registered Nurse (RN), was aware of the incident on February 18, 2023, at 10:50 AM and reported it to the Director of Social Worker and the Director of Nursing (DON) on February 20, 2023 at 09:45 AM. During an interview with the Director of Social Worker on 10/30/2023 at 11:37 AM regarding the incident, the Director of Social Worker stated, There were 2 patients involved. They were aggressive toward each other. [Resident #4] tried to kick [Resident #8], but the kick did not land. [Resident #8] threw a cup of water that was in his hand to [Resident #4]. After reviewing the camera, the kick wasn't landed. Further interview at 01:27 PM on 10/30/2023 regarding the incident reporting, the Director of Social Worker stated, The incident on the 18th of February was during a weekend. When I got here on Monday, I reported it. It must be in the afternoon when they reported it to me. The immediate report, I had my laptop with me. I reported it the time they told me that. It shows on the bottom of this report that I reported it 02/18/23 at 11:04 AM. I would not be able to make this up. I don't know; there must be some kind of glitch in the system. Further review of the facility's abuse log revealed that on March 21, 2023 at 07:15 PM, Resident #5's family member reported that Resident #5 was verbally abused by a staff member. Further review showed that the facility did not report the incident to the Agency for Healthcare Administration (AHCA) Immediate Reporting system until March 23, 2023, at 04:26 PM. During an interview with the Director of Social Worker on 10/30/2023 at 11:32 AM regarding the incident, the Director of Social Worker stated, There was something wrong with my passwords. No one could have reported it. The time seen in the report is 4:00 PM the next day. It was an issue. We spent the whole day with AHCA trying to report it. It was unsubstantiated. Further interview at 12:35 PM on 10/30/2023 regarding the incident reporting, the Director of Social Worker stated that the abuse reports were reporting on time. She then stated, What happened is that the resident called her son at about 03:45 PM and had her son to come to the facility. The son reported it at about 07:00 PM, and the time we knew about it, we reported it. For this one in March, it also happened during the weekend. It was reported to me on the 20th. There was a glitch in the system. Both incidents happened the same day during the weekend. I don't know why the system showed 1 month later. On 10/30/2023 at 02:25 PM, during an interview with the Director of Nursing (DON) regarding the February 18, 2023 incident, the DON stated, for Resident #4 and Resident #8, it happened on a weekend, a Saturday. I remember that day [Director of Social Worker] had a problem with her login. We were trying to get in contact with AHCA to see why she couldn't report it. I don't remember if it was our system or theirs. On 10/30/2023 at 02:28 PM, during an interview with the DON regarding the March 21, 2023 incident, the DON stated, For [Resident #5], the incident happened on a weekend. We didn't find out until Monday. [The son] came on Monday and reported it to us. He stated what happened during the weekend. I don't remember exactly the incident, but I remember we found out on Monday when the son came to report it. I know [the son] usually came in the afternoon after lunch because of his .; wait for transportation. I never saw him come in the morning. The day he came, he spoke to the [Director of Social Worker]. Review of the facility's policy and procedures relating to reporting abuse to State agencies and other entities/individuals, revised December 2009, revealed: Policy statement: All suspected violations and all substantiated incidents of abuse will be immediately reported to appropriate state agencies and other entities or individuals as may be required by law. Policy Interpretation and Implementation: 1. Should a suspected violation or substantiated incident of mistreatment, neglect, injuries of an unknown source, or abuse (including resident to resident abuse) be reported, the facility Administrator, or his/her designee, will promptly notify the following persons or agencies (verbally and written) of such incident as appropriate: a. The State licensing/certification agency responsible for surveying/licensing the facility; b. The Resident's Representative (Sponsor) of Record; c. Adult Protective Services; d. Law enforcement officials (as required); e. The resident's Attending Physician. 2. Verbal/written notices will be submitted to agencies as required by law. An Immediate Report will be submitted as soon as possible, but no later than 24 hours of discovery of the incident. If the events that cause the allegation involve abuse or result in serious bodily injury, they must be reported within two hours after the allegation is made. If such incident and such notice may be submitted via special carrier, fax, e-mail, or by telephone. Notice will include, as appropriate .
Jun 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to honor the resident's choice of food for one (Resident #109) out of three residents investigated for food. This deficient practice has the p...

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Based on interview and record review, the facility failed to honor the resident's choice of food for one (Resident #109) out of three residents investigated for food. This deficient practice has the potential to limit the residents' right to make personal dietary choices. The facility had a census of 136 residents at the time of this survey. Findings included: During an interview on 06/26/23 at 10:36 AM, Resident #109 stated, I don't like the food. I used to get boiled eggs, but now they changed it to scrambled eggs. I don't like scrambled eggs; I preferred boiled egg. I never eat scrambled or fried eggs. They can see that I never eat their eggs. During an interview on 06/28/23 at 09:18 AM with Staff B, a CNA (Certified Nursing Assistant), regarding resident's food choices, Staff B stated, as CNAs, they don't really know about the residents' diet. They only go and set up the food for the residents; however, the residents always have options when they give them the food. They can call the kitchen or let them know if they don't like the food, so they can bring something else. Staff B further stated, she knew Resident #109 sometimes requests for other food. She stated, she had seen they sent her boiled eggs and sometimes scrambled eggs, muffin, flat bread, jelly and other choices of food before. Also, they always give Resident #109 a lot of food, so she can choose what she wants. On 06/28/23 at 02:06 PM, during a follow up interview with Resident #109, the resident stated, They gave me scrambled eggs this morning. I didn't eat it. I didn't tell them this morning, but I told them before. They still bring it to me. During an interview with Staff C, Licensed Practical Nurse (LPN), on 06/28/23 at 02:12 PM regarding Resident #109's food choices, Staff C stated, the only food she knew that Resident #109 doesn't like is cereal with dry raisins. Staff C stated, she didn't know about Resident #109's egg preferences. Staff C further stated, if a resident doesn't like a food, the resident would tell a CNA or a nurse, then the CNA or the nurse would call the Dietitian to come and talk to the resident to change the resident's food preference. On 06/28/23 at 02:19 PM, the Dietary Director stated, For food preferences, we make notes in the system. I don't know the food preference for breakfast for Resident #109. My Dietitian spoke to her. On 06/28/23 at 02:27 PM while interviewing the Dietitian inside Resident #109's room regarding food preferences, Resident #109 stated, I spoke to her (Dietitian) about the eggs. That time, I told her that I wanted salt. Since then, I've been getting fried or scrambled eggs. They used to give me boiled eggs before, but after I talked to her, I've only been receiving fried or scrambled eggs. I don't eat them. It's a waste. I never tell them I want scrambled or fried eggs. I only asked to send me some salt with the egg. On 06/28/23 at 02:28 PM, the Dietitian stated, I think it was a miscommunication. Yes, I spoke to her, and she told me about the salt. I thought she told me she did not want the boiled eggs anymore; that's right her preference is fried or scrambled eggs right now. Review of Resident #109's Care Plan dated 02/23/2023 regarding food preferences revealed, Provide nutritional supplements as ordered; offer snacks and/or supplements as ordered; offer alternatives if the main meal is disliked; update food preferences PRN (Pro Re Nata meaning as necessary); provide diet as physician ordered. Review of Resident #109's food preference labeled Cart 5 revealed: Breakfast: General regular, coffee, grits or cold cereal - no raisin, eggs - fried or scrambled, salt. Dislike: Oatmeal mexin casserole Lunch: General regular, coffee Dislike: Oatmeal mexin casserole Dinner: General regular, coffee Dislike: Oatmeal mexin casserole On 06/28/23 at 03:48 PM, the Dietary Director brought a new food preference menu with Resident #109's name written on top. She stated, Resident #109's food preference has been updated. From now, she will receive boiled eggs instead of fried eggs. Here is the change. Review of Resident #109's food preference Cart 5 revealed, fried or scrambled eggs on the menu were replaced by 2 hard-boiled eggs. Review of the facility's resident food preferences policy, titled, Food preference interpretation and statement revealed: Individual food preferences will be assessed upon and communicated to the interdisciplinary team. Modifications to diet will only be ordered with the resident's food and eating preferences in the care plan. 1. Upon the resident's admission (or within twenty-four (24) hours after his/her admission) the Dietitian or nursing staff will identify a resident's food preferences. 2. When possible, staff will interview the resident directly to determine current food preferences based on history and life patterns related to food and mealtimes. 3. Nursing staff will document the resident's food and eating preferences in the care plan. 11. The facility's quality assessment and performance improvement (QAPI) committee will periodically review issues related to food preferences and meals to try to identify more widespread concerns about meal offerings, food preparation, etc.
May 2022 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0645 (Tag F0645)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview and record review, the facility failed to ensure the Preadmission Screening and Resident Review...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASARR) Level I or Level II for mental disorder (MD) or intellectual disability (ID) was completed for 6 out of 6 sampled residents (Resident #33, #63, #82, #92, #95, #109). This deficiency had the potential to affect 131 residents residing in the facility at the time of the survey. The findings included: 1. Record review of Face sheet revealed resident #33 was admitted on [DATE] and readmitted on [DATE]. Record review of the Medical Diagnoses revealed the resident's diagnoses included, but are not limited to, Major depressive disorder, recurrent, unspecified; Other psychoactive substance use, unspecified with withdrawal, unspecified; Schizophrenia, unspecified. Record review of the Physician Orders dated 07/23/2020 revealed, the resident is currently receiving Lexapro (escitalopram oxalate) tablet 5 mg by mouth once a day for major depressive disorder Record review of Orders dated 08/11/2021 revealed the resident is currently receiving Mirtazapine tablet 7.5 mg at bedtime. give 2 tablets for depression. Record review of Orders dated 03/24/2021 revealed the resident is currently receiving Risperidone tablet 1 mg at bedtime for Schizophrenia. The residents record did not include a Level I PASARR. 2. On 05/25/22 at 11:15 AM, residents #63 was observed seated on a chair by his room door. He was observed talking with every staff member that passed by. No anxiety or distress was noted. Record review of the Face sheet revealed the resident was admitted to the facility on [DATE]. Record review of the Medical Diagnoses revealed the resident's diagnoses included, but are not limited to, Psychotic disorder with delusions due to known physiological condition; Major depressive disorder, recurrent, moderate; Unspecified dementia without behavioral disturbance. Record review of PASARR Level I dated 03/06/2022 revealed the Section I: PASARR Screen Decision Maker was not completed with the resident's diagnoses. Section IV: PASARR Screen completion revealed the resident has no diagnoses of Mental Illness. Record review of the Physician Orders dated 03/21/2022 revealed the resident is receiving Citalopram tablet 20 mg once a day for Depression, and Olanzapine 5m by mouth once a day for Psychosis. Record review of the admission MDS Section A-Identification dated 03/27/2022, A1500 revealed, the resident is not considered for a Level II PASARR. A1510 is coded for the resident's diagnosis of serious mental illness, intellectual disability and other related conditions. Record review of the admission MDS Section I-Active Diagnoses dated 03/27/2022 revealed, the resident had depression and a psychotic disorder. Record review of the admission MDS Section N-Medications dated 03/27/2022 revealed the resident had antipsychotic and antidepressant medications six (6) times in a week. Record review of the admission MDS Section O-Special Treatment, Procedures and Programs dated 03/27/2022 revealed the resident is not receiving psychological therapy. During interview with the Director of Nursing on 05/26/22 at 12:05 PM, he stated for PASARR requirements they follow the policies and procedures and the regulations. He stated the residents admission is based on the Level I PASARR. The Level II PASARR is triggered if the resident had a mental illness or intellectual disability and the questions in Section II are answered yes. The level II PASRR had to be requested. Residents who don't exhibit any behaviors or the Psychiatrist certified they had no issues, then we don't requested a Level II PASARR after the 30 days admission. 3. Record review of Face Sheet revealed resident #82 was admitted to the facility on [DATE] Record review of Medical Diagnosis revealed the resident's diagnoses included but are not limited to, End stage renal disease; Dependence on renal dialysis; Psychotic disorder with delusions due to known physiological condition. There was no Level I PASARR found resident # 82's medical record. 4. Record review of Face Sheet revealed resident #92 was admitted to the facility on [DATE] and readmitted on [DATE]. Observation of resident # 92 on 05/25/22 at 11:30 AM revealed the resident was laying on her bed, awake. No distress or anxiety was noted. Record review of the residents Medical Diagnoses revealed the resident's diagnoses included, but are not limited to, Unspecified; Cachexia; Dysphagia following cerebral infarction. Record review of the Physician Orders dated 11/19/2021 revealed the resident is currently receiving Quetiapine (Seroquel) tablet 25 mg at bedtime via Percutaneous Endoscopic Gastrostomy (PEG) tube daily at bedtime for Psychosis. Record review of the admission MDS Section A-Identification dated 04/19/2021, A1510 Level II PASARR revealed the resident had a serious mental illness, intellectual disability, other related conditions. Record review of the Annual MDS Section C-Cognitive Patterns dated 04/20/2022 revealed the resident Brief Interview for Mental Status (BIMS) Summary score was 99, meaning unable to complete the interview. Record review of the Annual MDS Section E-Behavior dated 04/20/2022 revealed the resident had no potential indicators of Psychosis. Record review of the Annual MDS Section G-Functional Status dated 04/20/2022 revealed the resident needed extensive assistance with one-person physical assistance for bed mobility, dressing. The resident needed total dependence with two-person physical assistance for transfer, locomotion, eating, toilet use, personal hygiene and bathing. Record review of the Annual MDS Section I-Active Diagnosis dated 04/20/2022 revealed the resident had a psychotic disorder. Record review of the Annual MDS Section N-Medications dated 04/20/2022 revealed the resident was receiving antipsychotics, seven (7) times in a week. Record review of the Annual MDS Section O-Special Treatments, Procedures and Programs dated 04/20/2022 revealed the resident was not receiving psychological therapy. Record review of the Psychiatrist Consultation dated 05/16/2021 revealed the resident was seen for a complete evaluation. The Doctor recommended the resident continues with the treatment. She continues to exhibit symptoms of an emotional disorder, that interfere with day to day functioning and she is unable to alleviate these symptoms on her own and is in need of medication management and requires continued medications. Decrease Seroquel 50 mg(milligrams) by mouth to 25 mg by mouth at bedtime. There was no Level II in the residents medical record. 5. Record review of the PASARR Level I revealed resident #95 had a mental illness diagnosis and there was no Level II PASARR. Observation of resident # 95 on 05/25/22 at 11:41 AM revealed, resident #95 was laying on his bed, awake. The resident was looking at the surveyor, but was not talking. No distress or anxiety was noted. Record review of the Face Sheet revealed the resident was admitted to the facility on [DATE]. Record review of the Medical Diagnoses revealed the resident's diagnoses included, but are not limited to, Encephalopathy, Unspecified; Altered Mental Status, Unspecified; Anxiety disorder; Unspecified psychosis not due to a substance or known physiological condition. Record review of the Level I PASARR dated 04/16/2022 revealed Section IV: PASARR Screen Completion Individual may not be admitted to a Nursing Facility. Required a Level II PASRR. Resident had Serious Mental Illness. Record review of the Physician Orders dated 04/20/2022 revealed the resident is currently receiving Seroquel (Quetiapine) tablet 25 mg by mouth at bedtime for Psychosis. Record review of the admission MDS Section A-Identification dated 04/24/2022, A1500 revealed the resident is not considered for a Level II PASARR. Record review of the admission MDS Section C-Cognitive Patterns dated 04/24/2022 revealed the resident BIMS summary Score was 03, meaning severe cognitive impairment. Record review of the admission MDS Section E-Behavior dated 04/24/2022 revealed the resident had no potential indicators for Psychosis and no behavioral symptoms. Record review of the admission MDS Section I-Active Diagnoses dated 04/24/2022 revealed the resident had a Psychotic Disorder. Record review of the admission MDS Section N-Medications dated 04/24/2022 revealed the resident was receiving antipsychotic medications, seven (7) times in a week. Record review of the admission MDS Section O-Special Treatment, Procedures and Programs dated 04/24/2022 revealed the resident had no Psychological Therapy. 6. Record review of the Face Sheet revealed resident #109 was admitted to the facility on [DATE]. Record review of the Medical Diagnoses revealed the resident's diagnoses include, but are not limited to, Major depressive disorder, recurrent, moderate; Generalized anxiety disorder (History of). Record review of Physician Orders dated 05/29/2019 revealed the resident is receiving Mirtazapine tablets 30 mg at bedtime for Major Depressive disorder, recurrent, moderate. Record review of Physician Orders dated 04/14/2022 revealed the resident is receiving Seroquel (Quetiapine) tablet 50 mg at bedtime for Paranoid Schizophrenia. Record review of the Psychiatrist Consultation dated 04/13/2022 revealed the resident was seen by the MD. The plan was to decrease some medications. Reviewed and Discussed the risk and benefits of medication. Patient voiced understanding. Monitor for changes and side effects. Follow with psychiatrist as needed. Record review of the Annual MDS Section A-Identification dated 05/04/2022, A1500 revealed the resident is not considered for Level II PASARR. A1510 revealed the resident had serious mental illness, intellectual disability and other related conditions. Record review of the Annual MDS Section I-Active Diagnoses dated 05/04/2022 revealed the resident had Depression and Schizophrenia. Record review of the Annual MDS Section N dated 05/04/2022 revealed the resident was receiving an antipsychotic and antianxiety seven (7) times in a week. Record review of the Annual MDS Section O-Special Treatments, Procedures and Programs dated 05/04/2022 revealed the resident is not receiving psychological therapy. Interview with Director of Nursing on 05/26/22 at 12:05 PM, he stated for PASARR requirements they follow the policies and procedures and the regulations. He stated the residents admission is based on a Level I PASARR. The Level II PASARR is triggered if the resident had a mental illness or intellectual disability and the questions in Section II are answered, yes. The level II PASARR had to be requested. Residents who don't exhibit any behaviors or the Psychiatrist certified that had no issues, then we don't request a Level II PASARR after the 30 days admission.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to have a care plan to address one out of 28 sampled resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to have a care plan to address one out of 28 sampled residents (Resident #76) range of motion. The facility had 37 residents with contractures at the time of the survey. The facility's census was 131 at the time of the survey. The findings included: On 05/26/22 at 11:15 AM, resident #76 was observed in bed asleep, music was playing in the room and a radio on was on the bedsiden table. The residents legs appeared to be contracted bilaterally. The residents legs were bent at the knee and were bent against her buttocks. The residents siderails were padded bilaterally. During the review of the medical record it noted the resident was admitted to the facility on [DATE]. The residents diagnosis included, but were not limited to, Cerebral Palsy, Intellectual Disability, Type 2 Diabetes Mellitus (DM) and Legally Blind. During the review of the Minimum Data Set (MDS) Annual MDS dated [DATE] and Quarterly assessment dated [DATE] it was noted in Section G-Functional Status, the following was coded: Bed Mobility - 4/2(Total Dependence/One person physical assist), Transfer-4/3(Total Dependence/Two person physical Assist), Range of Motion (ROM)-A-No upper extremity impairment, B- lower extremity Impairment on both sides. Section O-Special Treatments, Procedures and Programs documented: O400D-Occupational Therapy (OT)-0, O400C-Physical Therapy (PT)-0, Restorative Nursing Programs - O500- A to J-0. During the review of Resident #76 care plans was noted the residents care plans included: At risk for falls d/t (due to) impaired balance and mobility, poor safety awareness, impaired cognition, Self Care Deficit d/t impaired balance and mobility, poor safety awareness, incontinence B & B (Bowel & Bladder), functions dx (diagnosis) cerebral palsy, CAD (Coronary Artery Disease), vitamin deficiency, anemia, DM, peg. (Percutaneous Endoscopic Gastrostomy) Category- ADL (Activity of Daily Living) Function and Rehab Potential. During the review of the care plans it was noted the care plans did not include approaches for ROM for the residents lower extremities. During an interview on 05/26/22 at 03:05 PM with Staff D, Registered Nurse, she reports she only does a care plan if they're on restorative. She reports, the resident straightens her legs, she reports, she would be on maintenance with Certified Nursing Assistants (C N As). Interview on 05/26/22 at 03:20 PM with the Director of Nurses (DON) revealed, no care plan is completed for maintenance of ROM. During the review of the facility's policy on Resident Mobility and Range of Motion dated July 2017, revealed the Policy Statement - 1. Residents will not experience an avoidable reduction in range of motion (ROM). 2. Residents with limited range of motion will receive treatment and services and/or prevent a futher decrease in ROM. 3. Residents with limited mobility will receive appropriate services, equipment and assistance to maintain or improve mobility unless reduction in mobility is unavoidable. Policy Interpretation and Implementation: 4. The care plan will include specific interventions, exercises and therapies to maintain, prevent avoidable decline in, and/or improve mobility and range of motion.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure pharmaceutical procedures were followed during ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure pharmaceutical procedures were followed during medication administration for 1) One (Resident # 63) out of three (3) residents sampled as evidenced by the Licensed Practical Nurse (Staff C) signing off on the medications as given/completed in the Electronic Medication Administration Record (EMAR) before administering medications to Resident #63 2) The narcotic count being inaccurate during a narcotic count. The Findings Included: 1. During Observation on 05/24/22 at 8:25 AM, the Medication Administration obsevation with (Staff C), Licensed Practical Nurse(LPN). Staff C signed off on all of Resident #63's medication as given and completed in the Electronic Medication Administration Record (EMAR) before the medication was given to Resident #63. Review of the medical records for Resident #63 revealed, the resident was admitted to the facility on [DATE]. Clinical diagnoses included but were not limited to: Hyperlipidemia, Muscle Wasting and Atrophy, Acute Respiratory Failure with hypoxia and Severe sepsis without Septic Shock. Record Review of the Physician's Orders Sheet for May 2022 revealed, Resident #63 had orders that included but were not limited to: Amlodipine 10MG (milligram) (1) tablet (tab), Vitamin D 500 MG (2) tabs, Citalopram 20MG (1) tab, Fenofibrate tablet 120 mg (1) tab-Not given/found during medication reconciliation. Record review of Resident # 63's admission Minimum Data Set (MDS) dated [DATE] revealed: Section C-Brief Interview for Mental Status Score (BIMS) 7 on a 0-15 scale, indicating the resident is severely impaired cognitively. Interview on 5/24/22 at 8:40 AM with Staff C, When asked by the surveyor why did she sign off the medications as completed before giving them to the residents, Staff C stated, I know this resident and he always takes his medication, so I signed it off beforehand, I know I am supposed to sign off on the medications after I give it. Interview on 05/24/22 at 10:45 AM, the Director of Nursing (DON) reported, Staff C told me she was nervous during the medication administration observation with the surveyor, and she signed off the medications for the resident before giving it. Review of the facility's policies and procedures titled, Administering Medications revision date 4/2019 states: The individual administering the medication initials the resident's MAR on the appropriate line after giving each medication and before administering the next ones. 2. On 05/25/22 at 09:55 AM, a narcotic count was completed with Staff C, on Cart 2, Station 2. While counting the Ativan 1 mg tablets, the form documented there were 2 remaining Ativan, but there were 3 tablets remaining. Staff C corrected the count to document there were 3 tablets remaining. During the review of the facility's policy and procedure for Controlled Substances dated revised April 2019. The Policy Statement revealed, The facility complies with all laws, regulations and other requirements related to handling, sotrage, disposal and documentation of controlled medications. Policy Interpretation and Implementation: 7. Controlled substances are reconciled upon receipt, administration, disposition and at the end of each shift.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure standard precautions were implemented for 1out ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure standard precautions were implemented for 1out of 2 residents reviewed for pressure ulcers ( Resident #99) during a wound care observation, as evidenced by Registered Nurse (Staff A) not performing hand hygiene and changing gloves when transitioning from contaminated/dirty to clean during wound care. This had the potential to affect 27 residents in the facility receiving wound care treatment at the time of this survey The Findings Included: During observation on 05/25/22 at 10:57 AM, Staff A, Registered Nurse Wound Care Nurse, Staff B, Certified Nursing Assistant assisting with wound care, during the observation Resident #99 was in bed, Staff A identified the resident, exited the room, completed hand hygiene, prepared supplies, brought the overbed table to to the room door, completed hand hygiene, Donned gloves, used a Sani-Cloth to wipe down the overbed table, discarded the gloves, completed hand hygiene, set up multiple trays, set up the red biohazard bag, gloves were on a tray, Alginate was on tray, the dry dressing tape was dated 5/25/22 and initialed, Staff A had tongue depressors with supplies, completed hand hygiene, Donned gloves, opened a new tube of Santyl, dated the tube 5/25/22, a dry 4x4 gauze, the 4x4 gauze was soaked in a wound cleaner. Staff A entered resident #99s' room, washed hands, Donned gloves. Staff B washed hands, Donned gloves, talked with the resident, repositioned the resident for wound care. Staff A removed the old dressing dated 5/24/22, slight light yellow drainage was observed, the wound was deep, pink and dark colored. Staff A washed her hands, Donned gloves, cleaned the wound with the gauze soaked in wound cleaner x2, dried the wound with gauze x 2, applied Santyl, applied Alginate, applied 4x4 gauze, covered with the dry dressing tape dated 5/25/22 and initialed, disposed of supplies in the red biohazard bag, completed hand hygiene, Donned gloves, closed the red biohazard bag. Staff B changed Resident #99's brief. Staff A took the red biohazard bag to the soiled utility room, disposed of the red biohazard bag in red bin, washed hands, exited the soiled utility room, and signed off on the wound care treatment. Review of the medical records for Resident #99 revealed, the resident was admitted to the facility on [DATE]. Clinical diagnoses included but were not limited to: Adult Failure to Thrive, Anemia, Anorexia, Hemiplegia and Hemiparesis and Type II Diabetes Mellitus with Diabetic Neuropathy. Review of the Physician's Orders Sheet for May 2022 revealed, Resident #99 had orders that included but were not limited to: Tramadol 50MG 1 tablet daily prior to wound care, Clean sacral wound with wound cleaner apply Santyl and cover with Alginate then cover with dry dressing daily, Apply barrier cream to perineal area and sacrum every shift and as needed and Low Air loss mattress. Record review of Resident #99's Discharge Minimum Data Set (MDS) dated [DATE] revealed: Section C-Cognitive Patterns-Brief Interview for Mental Status Score (BIMS)-unable to determine. Section G-Functional Status-Total dependence for Activities of Daily Living. Section H-Bowel and Bladder-Always incontinent of bowel and bladder. Section J-Health Conditions-Resident received scheduled pain medications in the last 5 days. Section K-Nutritional Status-Resident has weight loss and is not on a physician prescribed weight loss regimen. Section M-Skin Conditions-Stage 4 pressure ulcer not present on admission. Record review of Resident #99's Care Plans Dated 05/04/22 revealed: Problem: Resident has pressure ulcer to the sacrum at risk for developing further skin breakdown. Goal: Resident will have affected area show evidence of healthy healing tissue and reduce in size and will minimize the risk of infection by the next review date. Interventions: Low air loss mattress, Monitor for signs and symptoms of infection, wound care nurse to observe and document weekly, pressure relieving device for bed/chair, use aseptic technique during dressing change, proper hand washing before and after dressing change, dietary consult as ordered to asses nutritional needs, encourage 100 percent dietary intake daily, assist resident to turn and reposition frequently, treatment to affected area as ordered, observe for improvement or decline in condition of wound and for possible need to change treatment and Evaluate wound size, characteristic, presence of drainage, color and document weekly. Record review of Resident #99's [V ] Wound Care notes for five weeks revealed: 5/17/22-sacral wound deteriorated, 5/10/22-sacral wound improved, 5/3/22-sacral wound improved, 4/26/22-sacral wound improved, and 4/19/22-sacral wound improved. Interview on 05/25/22 at 11:47 with Staff A, she reported she has been doing wound care for six months in the facility. Staff A stated this resident has been in this facility for years, she has a sacral wound, stage 4 that has reopened, treatment is to clean the sacral wound with wound cleaner, apply Santyl and cover with Alginate and dry dressing. This resident wound is getting better, but it is taking time to heal because she cannot sit for long periods of time because of the pressure on the wounds. We make sure she is being turned often, not less than every 2 hours, I check to make sure the resident is facing a different direction after 2 hours to ensure the Certified Nursing Assistants (CNAs) and direct care staff are turning this resident. [V ] wound care comes to the facility once a week, every Tuesday, I do rounds with the [V ] team, the Wound Care Physician (MD) measures all wounds, assess the wounds, and gives recommendations as needed. We access the [V ] notes to see what new orders or treatment the wound care MD orders, there are two wound care nurses and one of us is always working, and we have two other nurses that have experience with wound care that can cover if needed. Staff A explained the steps to the wound care procedure she performed on Resident # 99, it was shared with Staff A the step between cleaning Resident #99's wound and applying the clean dressing, she did not change her gloves and wash her hands. Staff A stated yes, I did not change my gloves after I cleaned the resident's wound, I put the clean dressing on right away, I was so nervous. Review of the facility's policy and procedures titled, Infection Prevention and Control Program revision date 10/2018 states: Policy Interpretation and Implementation Step 11-Prevention of Infection-Step 3-educating staff and ensuring that they adhere to proper techniques and procedures. Step 4-Communicating the importance of standard precautions.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Florida facilities.
  • • 33% turnover. Below Florida's 48% average. Good staff retention means consistent care.
Concerns
  • • 13 deficiencies on record. Higher than average. Multiple issues found across inspections.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Fountain Manor Health & Rehabilitation Center's CMS Rating?

CMS assigns FOUNTAIN MANOR HEALTH & REHABILITATION CENTER an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Florida, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Fountain Manor Health & Rehabilitation Center Staffed?

CMS rates FOUNTAIN MANOR HEALTH & REHABILITATION CENTER's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 33%, compared to the Florida average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Fountain Manor Health & Rehabilitation Center?

State health inspectors documented 13 deficiencies at FOUNTAIN MANOR HEALTH & REHABILITATION CENTER during 2022 to 2025. These included: 13 with potential for harm.

Who Owns and Operates Fountain Manor Health & Rehabilitation Center?

FOUNTAIN MANOR HEALTH & REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 139 certified beds and approximately 133 residents (about 96% occupancy), it is a mid-sized facility located in NORTH MIAMI, Florida.

How Does Fountain Manor Health & Rehabilitation Center Compare to Other Florida Nursing Homes?

Compared to the 100 nursing homes in Florida, FOUNTAIN MANOR HEALTH & REHABILITATION CENTER's overall rating (4 stars) is above the state average of 3.2, staff turnover (33%) is significantly lower than the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting Fountain Manor Health & Rehabilitation Center?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Fountain Manor Health & Rehabilitation Center Safe?

Based on CMS inspection data, FOUNTAIN MANOR HEALTH & REHABILITATION CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Florida. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Fountain Manor Health & Rehabilitation Center Stick Around?

FOUNTAIN MANOR HEALTH & REHABILITATION CENTER has a staff turnover rate of 33%, which is about average for Florida nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Fountain Manor Health & Rehabilitation Center Ever Fined?

FOUNTAIN MANOR HEALTH & REHABILITATION CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Fountain Manor Health & Rehabilitation Center on Any Federal Watch List?

FOUNTAIN MANOR HEALTH & REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.