WILLOWBROOKE COURT AT AZALEA TRACE
Inspected within the last 6 months. Data reflects current conditions.
Willowbrooke Court at Azalea Trace has an impressive Trust Grade of A+, indicating it is an elite facility with top-tier care. It ranks #150 out of 690 nursing homes in Florida, placing it in the top half statewide, and #6 out of 15 in Escambia County, meaning only five local options are better. The facility is new and has no deficiency issues on record, showcasing a strong commitment to quality care. Staffing is a notable strength, with a perfect 5-star rating and only 18% turnover, significantly lower than the state average, which suggests that the staff is experienced and familiar with residents' needs. Additionally, the facility has no fines on record, which is a positive sign of compliance with regulations. Overall, Willowbrooke Court stands out for its excellent ratings and absence of issues, making it a strong choice for families seeking care for their loved ones.
- Trust Score
- A+
- In Florida
- #150/690
- Safety Record
- Low Risk
- Inspections
- Too New
- Staff Stability ✓ Good
- 18% annual turnover. Excellent stability, 30 points below Florida's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Florida facilities.
- Skilled Nurses ✓ Good
- Each resident gets 84 minutes of Registered Nurse (RN) attention daily — more than 97% of Florida nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ✓ Good
- No deficiencies on record. Exceptional compliance history. Very rare.
The Good
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5-Star Staffing Rating · Excellent nurse staffing levels
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (18%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (18%)
30 points below Florida average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 0 deficiencies on record
Clean Inspection Record
This facility has zero deficiencies on record - the average nursing home has 7. Only 1% of facilities nationally achieve a completely clean inspection record.
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A+ (95/100). Above average facility, better than most options in Florida.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Florida facilities.
- • No deficiencies on record. Exceptional compliance history. Very rare.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Willowbrooke Court At Azalea Trace's CMS Rating?
CMS assigns WILLOWBROOKE COURT AT AZALEA TRACE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Florida, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Willowbrooke Court At Azalea Trace Staffed?
CMS rates WILLOWBROOKE COURT AT AZALEA TRACE's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 18%, compared to the Florida average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Willowbrooke Court At Azalea Trace?
Based on CMS data, WILLOWBROOKE COURT AT AZALEA TRACE has no deficiency citations on record during the current review period. This is relatively uncommon - most facilities receive at least some citations during routine inspections.
Who Owns and Operates Willowbrooke Court At Azalea Trace?
WILLOWBROOKE COURT AT AZALEA TRACE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by ACTS RETIREMENT-LIFE COMMUNITIES, a chain that manages multiple nursing homes. With 24 certified beds and approximately 7 residents (about 29% occupancy), it is a smaller facility located in PENSACOLA, Florida.
How Does Willowbrooke Court At Azalea Trace Compare to Other Florida Nursing Homes?
Compared to the 100 nursing homes in Florida, WILLOWBROOKE COURT AT AZALEA TRACE's overall rating (5 stars) is above the state average of 3.2, staff turnover (18%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Willowbrooke Court At Azalea Trace?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Willowbrooke Court At Azalea Trace Safe?
Based on CMS inspection data, WILLOWBROOKE COURT AT AZALEA TRACE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Florida. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Willowbrooke Court At Azalea Trace Stick Around?
Staff at WILLOWBROOKE COURT AT AZALEA TRACE tend to stick around. With a turnover rate of 18%, the facility is 28 percentage points below the Florida average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 17%, meaning experienced RNs are available to handle complex medical needs.
Was Willowbrooke Court At Azalea Trace Ever Fined?
WILLOWBROOKE COURT AT AZALEA TRACE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Willowbrooke Court At Azalea Trace on Any Federal Watch List?
WILLOWBROOKE COURT AT AZALEA TRACE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.