CRITICAL
(L)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected most or all residents
⚠️ Facility-wide issue
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to prevent accidents and hazards related to smoking sa...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to prevent accidents and hazards related to smoking safety precautions, for 14 residents (#114, #96, #102, #198, #131, #188, #324, #162, #184, #191, #113, #57, #68, and #61) out of 14 residents sampled for smoking safety out of a 44 residents on the facility residents who smoke list. The facility failed to ensure the safety of all 229 residents in the facility as a result of the failure.
On 9/22/23 at 5:11 p.m. Resident #61 was found smoking (alleged) marijuana in an unauthorized smoking area by the Nursing Home Administrator. On 10/21/23 at 4:03 a.m. the facility's fire alarm was triggered when Resident #102, while smoking in her room unsupervised, caused her mattress, privacy curtain, and oxygen concentrator to catch on fire. Staff extinguished the fire, the fire department and emergency medical services (EMS) were called, and residents on the same hallway as Resident #102 were evacuated. Resident #102 sustained a 1st degree burn to her left forearm and shortness of breath due to smoke inhalation. On 10/21/23 Resident #102 was transferred to the hospital for evaluation and treatment. On 10/24/23 at 4:59 p.m. Resident #61 was found by the Nursing Home Administrator smoking in a non-smoking area with his oxygen tank on his wheelchair. Observations conducted on 11/27/23, 11/28/23, and 11/29/23 revealed residents had unsecured smoking materials on their person, were seen lighting other residents' cigarettes on the smoking patio in front of the facility staff and were smoking in non-smoking areas on the facility property. The facility had no effective process in place to ensure residents received smoking safety devices. The facility lacked a functioning process for supervised smoking times.
The likelihood of serious physical harm or death to all 229 residents in the facility as a result of the facility's failure to ensure the safety, supervision, and prevention of accidents and hazards resulted in findings of Ongoing Immediate Jeopardy as of 9/22/23.
Findings included:
On 11/28/23 from 8:56 a.m. to 9:47 a.m. smoking observations were conducted on the main smoking patio of the facility. Staff O, Certified Nursing Assistant (CNA), was present for the observations. A total of nine residents were observed entering and leaving the main smoking patio during the observations. Staff O, CNA, stated he was the smoking aide but he was not the usual smoking aide.
The following observations were noted:
At 8:56 a.m. Resident #114 pulled a pack of cigarettes and a lighter out of his pant pocket and lit his cigarette. At 9:10 a.m. he left the smoking area and did not turn in his cigarettes or lighter to the smoking aide. At 8:59 a.m. Resident #96 pulled a cigar pack and a lighter out of his shirt pocket and lit his cigar and placed the package and lighter back in his shirt pocket. At 9:00 a.m. Resident #162 pulled a pack of cigarettes and a lighter out of his pant pocket and lit his cigarette. At 9:08 a.m. he left the smoking patio and did not turn in his cigarettes and lighter. At 9:16 a.m. Resident #102 asked Resident #61 (another resident on the smoking patio) if he could light her cigarette; he said yes, self-propelled his wheelchair closer to Resident #102 and lit her cigarette. Staff O, CNA, was on the smoking patio at this time. At 9:17 a.m. Resident #61 left the main smoking patio with his lighter in his hand.
At 9:07 a.m. Resident #198 pulled a pack of cigarettes and lighter out of his shirt pocket, lit his cigarette, and placed them back in his shirt pocket. At 9:14 a.m. he pulled out an electronic cigarette and held it in his hand. At 9:37 a.m. he put his electronic cigarette back in his shirt pocket and left the main smoking patio. Staff O, CNA, held the door open for the resident to exit smoking patio. Resident #198 did not return his smoking materials prior to exiting the smoking patio.
At 9:03 a.m. Resident #131 pulled a pack of cigarettes and a lighter out of her pocket and lit her cigarette. At 9:11 a.m. she left the smoking patio and did not turn in her cigarettes or lighter. At 9:17 a.m. she returned to the main smoking patio and pulled out a pack of cigarettes and a lighter out of her jacket pocket and lit her cigarette. At 9:20 a.m. Resident #131 was observed to have lit Resident #188's cigarette with Staff O, CNA, present in the main smoking patio. Resident #188 returned to his chair on the smoking patio. Resident #188 was observed to have black and orange stains on his right pointer finger, right middle finger, and right thumb. Resident #188 said he had those stains from smoking: it's nicotine. The resident was observed to be smoking his cigarette without an apron on and the ash tray in his lap. At 9:30 a.m. Resident #188 left the smoking area. At 9:34 a.m. Staff O, CNA, held the smoking patio door open as Resident #131 left the main smoking patio and she did not turn in her smoking materials.
At 9:18 a.m. Resident #324 pulled out a pack of cigarettes and a lighter from his pants pocket and lit his cigarette. At 9:24 a.m. he left the smoking area and did not turn in his cigarettes or lighter to Staff O, CNA. The resident was assisted out of the main smoking patio door by Staff O, CNA.
At 9:23 a.m. Resident #162 returned to the main smoking patio and pulled a cigarette pack and a lighter out of his pants pocket and lit his cigarette in front of Staff O, CNA, and put his lighter and cigarettes back in his pocket. At 9:33 a.m. Resident #162 left the main smoking patio pushing Resident #102 in her wheelchair. Staff O, CNA, opened the main smoking patio door to escort them out. Resident #162 did not turn in his smoking materials.
At 9:27 a.m. Resident #184 pulled a cigarette pack and a lighter out of his jacket pocket and lit his own cigarette. At 9:47 a.m. he left the smoking patio and did not turn in his smoking materials.
An interview was conducted on 11/28/23 at 9:41 a.m. with Staff O, CNA. He said, this is where we store 'some' of the cigarettes, he opened the smoking cart, and there was a total of 20 boxes with names and numbers on them. (Photographic evidence obtained).
Review of the facility's Resident Smokers List, undated, revealed there were 44 residents in the facility who smoke.
On 11/28/23 at 9:45 a.m. an interview was conducted with Staff K, Activities Director (AD) and Staff O, CNA. Staff K, AD, came to the smoking patio and stated the process for obtaining and stocking the cigarettes in the smoking cart was activity staff's responsibility. Staff K, AD, and Staff O, CNA said residents were supposed to ask for their cigarettes, and get their cigarettes from the locked smoking cart from their personal drawer. They stated, they are supposed to light the residents' cigarettes for them. Staff K, AD said all the residents who smoke were recently educated on the smoking policy. Maybe last month. We can ask them [the residents who smoke] for their smoking materials and some of them will give them up, but most of them will not and we can't force them to give it to us.
On 11/28/23 at 8:58 a.m. through 11/28/23 at 9:47 a.m. Staff O, CNA did not attempt to ask residents for their smoking materials prior to exiting the main smoking patio. Staff O, CNA did not attempt to intervene when residents were lighting other residents' cigarettes. Throughout the observation it was observed there were 2 smoking aprons hanging up in the middle of the main smoking patio not in use. The aprons were white and well kept.
A resident council meeting was held on 11/28/23 at 10:00 am with eight members of the resident council including the Resident Council President. During the meeting the residents expressed the facility has not done anything about residents smoking in their rooms. The residents said at least eight to nine residents are smoking in their rooms and the facility is not doing anything about it. The residents said they can't go to the courtyard (non-smoking area) because of the residents who smoke. They stated about three weeks ago a resident caught on fire. They stated the facility does nothing about it and the Administrator is aware. The members stated the AD and staff try very hard, but the issue is the residents that go to the store on their own and hide the smoking materials. They stated the floor staff need to do a better job. They stated they would like to go to the courtyard. They said one resident smokes weed so they took his oxygen away. They stated residents smoke reefer in front of other residents and there is no respect for others. The residents said there was a designated area outside for the residents who smoke and a separate area outside for the residents who don't smoke, but the smoking residents take over all areas.
On 11/29/23 at 9:59 a.m. an interview was conducted with Staff O, CNA. He said, We had two people who needed a smoking apron on yesterday [11/28/23], one of them you met yesterday, [Resident #188], I asked him if he can put on his apron, and he told me 'No, I don't need it' so that's why I was keeping close to him. After that, the Activities Director talked to him, and he wore his apron the rest of the day. I knew he needed an apron because the Activities Director told me. He and another guy needed them. We can go to the Activities Director if we need something or have a question, because I don't normally do the smoking.
An interview was conducted on 11/29/23 at 9:14 a.m. with Staff DD, Activities Assistant. She said, normally she was the one who comes and does the smoking during the smoking times but since the state surveyors were here, the AD had her out on the smoking patio for eight hours a day and administration said she has to do this until the state surveyors leave. During the interview Resident #188 was observed to have a smoking apron on with his ash tray in his lap and ashes on his apron. Staff DD, Activities Assistant said, I know [Resident #188] needs an apron because you see his fingers are brown because he smokes his cigarettes till the end, and he shakes so he needs the apron. I just know what the residents need by looking at them and I am familiar with them because I used to be their CNA. We do not have a book or anything that says what the residents need during smoking, you can just tell.
An interview was conducted on 11/29/23 at 4:55 p.m. with Staff DD, Activities Assistant. She said, I used to do just half hour increments for smoking, not all eight hours. At 4:00 p.m. today I had 35 smokers. This is the only smoke area for residents. Those who LOA [leave of absence] don't need supervision. If cigarette and lighter drawer storage is empty the resident is keeping their lighters and cigarettes.
An interview was conducted on 11/29/23 at 5:29 p.m. with the Nursing Home Administrator (NHA). He said, The smoking times are posted on the door. You may have noticed that I have had someone out there all day. We have a lot of residents here that are non-compliant, and the smokers are saying that they are smoking in non-smoking areas because no one is out there for them to smoke during the smoking times, which is not true. So, I am trying something new for them, starting mid last week, a staff member stays out there instead of coming just for the smoke times. At first there was a CNA from each unit doing the smoking times but then I noticed that the CNAs will be busy during that time or the CNAs have to leave the floor to go do the smoking times so I incorporated the activities staff in it but then I noticed that the activities staff will just get done with an activity and it will take them two to three minutes to get to the smoking patio and the residents' excuse was staff weren't there on time and that is why they are going to the courtyard to smoke. So, now I have someone scheduled at the smoking patio from 9:00 a.m. to 7:00 p.m. and it should be an activities staff member on the smoking patio. The NHA provided the facility's Designated Smoke Times posted on the door of the smoking patio and said The posting is wrong. From 6:30 p.m. to 7:00 p.m. a CNA from South [NAME] unit is not scheduled to be on the smoking patio, the activities staff are still scheduled to be out on the smoking patio. Then from 9:00 p.m. to 9:30 p.m. a Northwest unit CNA is scheduled to be on the smoke patio and 11:00 p.m.-11:30 p.m. a Central unit CNA is scheduled to be on the smoke patio. The 3:00 p.m.-11:00 p.m. nurse assigns a CNA to the smoking patio, and it is put on the assignment board.
Review of the Designated Smoke Times ALL UNITS posting provided by the NHA from the main smoking patio door revealed the following:
9:00AM-9:30AM (ACT) [Activities]
11:00AM-11:30AM (ACT)
1:00PM-1:30PM (ACT)
4:00PM-4:30PM (ACT)
6:30PM-7:00PM (SW) [Southwest]
9:00PM-9:30pm (NW) [Northwest]
11:00PM-11:30PM (CN) [Central]
**All Resident Must Comply with Designated Smoking Times and Locations.
** All Residents Must Leave Smoking Materials in Designated Smoke Locker.
*All assigned Units/Activities are responsible for taking residents to designated smoking area and monitoring during smoke times.
An observation was conducted on 11/29/23 at 5:00 p.m. The AD locked the door of the smoking area and stated the smoking area will be open during the scheduled hours per the designated smoke times posting.
On 11/29/23 at 5:48 p.m. the NHA contradicted his previous statement that staff were assigned to be out on the smoking porch continually from 9:00 a.m. to 7:00 p.m. by saying I just reminded everyone of their scheduled times to make sure everyone remembers. He said no one is on the smoking patio now because it's 5:48 . The NHA stopped midsentence, turned around and walked away.
On 11/29/23 at 5:52 p.m. the smoking area remained locked.
An interview was conducted on 11/29/23 at 5:40 p.m. with Staff FF, CNA. He stated he had done smoking before. He said he knew the residents well and had a good rapport with them. He said Some residents take their cigarettes and lighters to their rooms and others leave them in the box.
An interview was conducted on 11/29/23 at 6:00 p.m. with Staff W, CNA. He stated he had done smoking breaks before. He stated I don't know about any aprons; I just go out, they smoke, and I come back in. He also said there had been a couple fires in the building; he just doesn't know which residents they were.
1. A review of the admission Record showed Resident #61 was initially admitted to the facility on [DATE] with diagnoses to include burn of unspecified degree of multiple sites of head, face, and neck, COPD [chronic obstructive pulmonary disease], respiratory failure, major depressive disorder, anxiety disorder, muscle weakness, and lack of coordination.
Review of Section C Cognitive Patterns of the Quarterly Minimum Data Set (MDS) dated [DATE] reflected a Brief Interview of Mental Status (BIMS) score of 15 out of 15 indicating cognitively intact. Section J, Health Conditions showed Resident #61 had shortness of breath or trouble breathing when lying flat.
A review of the Order Summary Report with active orders as of 12/01/23 revealed the following orders:
(10/24/23) oxygen 2 liters per minute per nasal cannula as needed for shortness of breath and/or to keep oxygen sats above 92% (concentrator only; no portable oxygen tanks)- every shift for shortness of breath/decreased oxygen saturation related to respiratory failure, unspecified whether with hypoxia or hypercapnia, COPD with acute lower respiratory infection, and no tanks in the smoking courtyard and (06/12/23) may go LOA without a responsible party.
The Treatment Administration Record for October 2023 showed oxygen 2 liters per minute per nasal cannula as needed for shortness of breath with a start date of 10/24/23. Oxygen was administered each day and every shift.
The Treatment Administration Record also showed oxygen 2 liters per minute via nasal cannula as needed for shortness of breath with a start date of 10/21/23 and discontinued on 10/24/23. Oxygen was administered each day and every shift.
The Treatment Administration Record for October 2023 showed an order for oxygen 2 liters per minute every shift with a start date of 06/23/23 and discontinued on 10/13/23. Oxygen was administered each day and every shift.
The Weights and Vitals Summary for oxygen saturations showed the last oxygen saturation was checked on 09/13/23 while the resident was on oxygen via nasal cannula.
Review of a Progress Note dated 10/24/23 revealed Resident #61 was witnessed smoking in a non-smoking area with oxygen tank on wheelchair. The resident had a history of noncompliance with smoking. He was to only use a concentrator for Oxygen supplementation. No more portable oxygen tanks to be given for safety purposes due to resident's noncompliance.
Review of a Progress Note dated 09/22/23 revealed the Reesident #61 was smoking (alleged) marijuana in an unauthorized area of the facility. The resident was informed of the facility smoking policy and told if he does it again, he will have to transfer to another facility.
The Smoking Evaluation dated 10/21/23 showed Resident #61 used tobacco/nicotine products. He smoked cigarettes. The resident had the cognitive ability to smoke safely, physical dexterity to smoke safely, visual ability to smoke safely, and had the physical ability to smoke safely. The evaluation showed Resident #61 was able to light a cigarette safely with a lighter, he smokes safely, he utilizes ashtrays safely and properly. The resident was able to extinguish the cigarette safely and completely when finished smoking, communicate the reason oxygen must always be shut off prior to lighter use, and communicate the risks associated with smoking per the evaluation. Based on the evaluation, Resident #61 must be supervised by staff, volunteer, or family member at all times when smoking. The statement resident need for safe smoking aide was left blank. The resident must request smoking materials from staff. Intervention had been reviewed. Resident/ resident representative / family have been informed of smoking policies/procedures and Care plan has been reviewed/updated were checked. The form was completed by Staff C, Assistant Director of Nursing.
The care plan related to smoking initiated 09/22/23 revealed a focus area to include Resident #61 desires to smoke. He had been assessed as able to smoke with supervision. The goal showed the resident will adhere to the smoking policy daily and will demonstrate safe smoking practices through the next review date of 12/14/23. Interventions included accompany resident to designated smoking area and provide supervision.
On 12/01/23 at 11:26 a.m., the Director of Nursing (DON) stated Resident #61 was admitted into the facility with burns from smoking while using oxygen. He had COPD and respiration evaluations were done upon admission and oxygen saturations should be monitored one time per day or every shift. The doctor changed the orders for oxygen from scheduled to as needed because Resident #61 goes outside and smokes while wearing the nasal cannula with the oxygen tank on the wheelchair. The staff would have to go out and get him and take him back to his room because he would be noncompliant with smoking. When the doctor changed the order to as needed for the oxygen, she would expect to see oxygen saturations being monitored at least every shift. There should be ongoing monitoring because Resident #61 had an order for oxygen as needed, and he smokes. The DON stated he had an order to monitor oxygen saturations. She confirmed the last oxygen saturation was checked in September. The DON stated that was not her expectation and there could be some negative effects because he was not being monitored as he should be for oxygen saturations.
On 12/01/23 at 2:08 p.m., Staff BB, Resident #61's Physician, stated the resident does not want to hear anything you have to say. She last saw him on 10/30/23 and she talked to him about smoking issues. They were concerned about the time he spent on the smoking patio wearing the oxygen with the portable oxygen tank on the wheelchair. She said she discontinued the continuous oxygen but Resident #61 would just put himself on the oxygen when he came back from smoking.
2) Review of Resident #102's admission Record revealed she was initially admitted to the facility on [DATE] and readmitted on [DATE]. Her medical diagnoses include but are not limited to, tobacco use, acute respiratory failure with hypoxia, pneumonia, chronic obstructive pulmonary disease with (acute) exacerbation, personal history of pulmonary embolism, emphysema, need for assistance with personal care, muscle weakness, essential tremor, metabolic encephalopathy, pleural effusion, cognitive communication deficit, dysphagia, oropharyngeal phase, other specified arthritis, unspecified abnormalities of gait and mobility, chronic pulmonary embolism, anxiety disorder, and major depressive disorder.
Review of Resident #102's Quarterly MDS dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 15 out of 15 indicating no cognitive impairments.
An interview was conducted with Resident #102 on 11/27/23 at 9:59 a.m. The Resident was observed to be in her room, sitting in her wheelchair on 3 liters of oxygen via nasal cannula. The resident was observed to have a small circular hole with black edges on her upper right thigh of her pants. The resident said her pants came that way. The resident said the staff keep her smoking materials and they stick to the smoking schedule. She said she takes off her oxygen when she smokes, and she does not use an apron when she smokes.
Review of Resident #102's Smoking Evaluation dated 10/21/23, completed by Staff C, ADON, revealed the resident smokes tobacco products, has the cognitive ability to smoke safely, has the visual ability to smoke safely, does not have the physical dexterity to smoke safely, and has the physical ability to smoke safely. The resident is not able to light a cigarette safely with a lighter, the resident does not smoke safely (Does not allow ashes or lit material to fall while smoking, inhaling, or holding item. Remains alert and aware while smoking. Does not forget he/she is smoking or fall asleep holding item. Does not endanger self or others while smoking. Does not burn furniture, clothing, skin, self, or others. Turns oxygen off prior to lighting cigarette. Smokes only in designated areas). The resident utilizes ashtray safely and properly. (Gets ashes into ashtray. Does not cause/allow sparks or lit tobacco to fall anywhere but into ashtray.) Resident is able to extinguish a cigarette safely and completely when finished smoking. (If using an ashtray, crushes lit material out completely. If using a self-extinguishing ashtray, deposits lit material correctly). Resident is able to communicate reason oxygen must always be shut off prior to lighting cigarette. And the resident is able to communicate the risks associated with smoking. Summary review: Based on resident evaluation, indicate need for assist with smoking: Resident must be supervised by staff, volunteer, or family member at all times when smoking. Indicate resident need for safety smoking aides: resident must wear smoking apron at all times. Maintenance of smoking materials: Resident must request smoking materials from staff . Additional Comments: Resident refused smoking apron.
Review of Resident #102's Resident/Family Tool dated 10/21/23, completed by Staff C, ADON, revealed the identified learner was the Resident. She understands basic information. Her readiness to learn is accepting. There are no barriers to learning. Education Needs safety and smoking policy. Education Record: Resident informed that they are not permitted to store any smoking paraphernalia in their rooms (cigarettes, Lighters[sic] and or vape pens). Documentation of Topic, Instruction, and Additional information: Resident educated to the facility smoking policy. Resident informed that they are not permitted to store any smoking paraphernalia in their rooms (e.g., cigarettes, lighters). Resident cannot smoke near any combustible items such as oxygen tanks & concentrators. Informed resident that per smoking evaluation, she meets the requirements for wearing a smoking apron s/t[sic] incident resulting in a fire after she dropped a cigarette. Resident informed that if smoking policy is violated again, she will be subject to discharge. Resident verbalized understanding & agreement with everything, except smoking apron. Resident stated she will only smoke in designated area, but she doesn't want an apron. Resident verbalized understanding of personal safety risks r/t [related to] wearing apron during smoking breaks.
Review of Resident #102's physician orders revealed an order with a start date of 8/13/2023 and no end date of Oxygen at 2 liters/minute via- Nasal cannula every night shift for Respiratory Distress. An order started on 11/10/23 without an end date to Cleanse BURN TO LEFT ARM with normal saline--Gently pat dry--Apply Xeroform to wound--Wrap with kerlix--Secure with tape. Change daily on 3-11 shift. Review of Resident #102's November treatment administration record (TAR) revealed the order was completed as ordered.
Review of Resident #102's Narrative Nurses note dated 10/21/23 at 2:01 p.m. revealed, At around 0403 [4:03 a.m.] Smoke alarm sounded. Writer [sic] witnessed smoke and fire in resident's room. Resident was evacuated along with others while code red and 911 were called. Fire was put out with fire extinguisher. Police and fire department arrive [sic] and assisted staff member to evacuate the wing. Per nurse, Resident has burn to her left upper extremity and complaining of difficulty breathing s/p [status post] smoke inhalation. Resident left the facility with O2 [oxygen] via non-re-breather mask with 911. Resident reported to 911 that she was smoking in the room. Assigned nurse to call MD [Medical doctor] and Family member for notification.
Review of Resident #102's change in condition dated 10/21/23 revealed At the time of evaluation resident/patient vital signs, weight and blood sugar were:
Blood Pressure: BP 110/64, 10/21/2023 05:03 a.m. Position: Sitting l (left)/arm
Pulse: P 88, 10/21/2023 4:05 p.m. Pulse Type: Irregular, chronic
RR: R 32, 10/21/2023 5:06 a.m.
Temp: T 97.6, 10/21/2023 5:05 a.m. Route: Forehead (non-contact)
Weight: W 97.0 lb., 10/5/2023 10:27 a.m. Scale: Mechanical Lift
Pulse Oximetry: O2 94 %, 10/21/2023 5:05 a.m. Method: Oxygen via Nasal Cannula .Nursing observations, evaluation, and recommendations are Resident was assess for burns due to her mattress burning .
A Narrative Nursing note dated 10/21/23 at 5:54 p.m. revealed PT [patient] returned from hospital with new order for Keflex 500 mg daily. On 10/21/23 at 6:00 p.m. the Narrative Nursing note revealed Resident returned to facility from ER [emergency room] at 1738 [5:38 p.m.]. Resident sent out for burns and dyspnea [difficulty breathing] s/p [status post] smoke inhalation from fire incident earlier today. Resident violated smoking policy by smoking in her room w/ [with] oxygen concentrator present, later resulting in a fire. Resident now returning w/ pressure dressing to left forearm and gauze dressing to right posterior forearm. New skin tear noted under the latter dressing. VSS [vital signs stable], but resident was noted to still have some respiratory discomfort. HOB [head of bed] elevated and Nasal Canula [sic] on 2 LPM [liters per minute], which helped alleviate shortness of breath. During Auscultation, breath sounds were noted to be diminished. Apical pulse normal and regular. Resident did verbalize having some pain. Pain medication given by nurse on duty after assessment to ensure safety of narcotic administration. Resident was then educated on smoking policy and the importance of adhering to it. Resident was apologetic and verbalized agreement and consent w/ complying to smoking policy going forward. Informed resident that smoking re-evaluation resulted in her qualifying for a smoking apron during smoking breaks for safety purposes. Resident stated her refusal to wear apron, as she does not agree with its necessity. Resident educated on the benefits of wearing apron while smoking. Resident verbalized understanding of personal safety risks if she does not wear apron but still stated that she will not wear it. Psychology/Psychiatry consult placed for follow up s/p [status post] incident. On call physician notified of resident's return, present status/condition, new dressing to burn, and new order for prophylactic Keflex s/t [sic] to right forearm burns. Resident comfortable and sleeping in her bed at this time.
Review of Resident #102's admission Nursing Comprehensive Eval dated 8/4/23 revealed a smoking evaluation to include, the resident uses tobacco/nicotine products, she uses cigarettes (non-electronic), the resident has the cognitive ability to smoke safely, has the visual ability to smoke safely, physical dexterity to smoke safely, and the physical ability to smoke safely. 02b. Resident Observation She is not able to light a cigarette safely with a lighter. She smokes safely, she utilizes the ash tray safely and properly. She is able to extinguish a cigarette safely and completely when finished smoking. The resident is able to communicate the reason oxygen must always be shut off prior to lighter use and the resident is able to communicate the risks associated with smoking. She has the cognitive ability revealed the resident may smoke independently or with set up. The resident was assessed not to need smoking aides such as aprons or a cigarette holder. There was no indication on the smoking evaluation if the resident may or may not maintain her own smoking materials.
Review of Resident #102's care plan initiated on 8/17/23 revealed [Resident #102] desires to smoke. Resident has been assessed as able to smoke with supervision. Her goal included Resident will demonstrate safe smoking practices thru the next review date. Interventions included Maintain smoking materials in designated area. Provide assistance with lighting cigarette. Apply/remove smoking apron. Observe for decline in hand dexterity; assist to hold cigarette as needed. And Inform resident of smoking cessation options upon resident request prn [as needed]. The care plan dated 10/21/23 revealed [Resident #102] exhibits the following behaviors AEB [as evidenced by] smoking inside the facility in the room. [Resident #102] aware of the smoking policy and chose to deviated [sic] from it. The goal included, [Resident #102] will followed [sic] the facility smoking through the next review date. Interventions included Approach resident in a calm manner and explain actions. Intervene as needed to protect the rights and safety of resident and others: remove from situation as able. Provide positive reinforcement for successful interactions/efforts. Request psychiatric consult as needed. Update physician of increase in presence or severity of behaviors as indicated. The care plan dated 10/27/23 revealed Resident Choices: Resident has made the following choice(s) regarding his/her care: She uses oxygen and still prefers to smoke, She do [sic] not follow the smoking policy and refuses to wear smoking apron, which puts her at an increased risk for self-arm [sic]. Resident refuses to keep nasal canula in designated oxygen tubing bag. The goal included, Resident will verbalize understanding of potential risks and benefits associated with his/her choices. The interventions included, Continue to encourage resident to wear smoking apron for smoking safety. Honor resident choices. Monitor resident for changes in condition r[TRUNCATED]
CRITICAL
(L)
Immediate Jeopardy (IJ) - the most serious Medicare violation
QAPI Program
(Tag F0867)
Someone could have died · This affected most or all residents
⚠️ Facility-wide issue
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to utilize the Quality Assessment and Performance Impr...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to utilize the Quality Assessment and Performance Improvement (QAPI) process to investigate, develop, and implement an effective Performance Improvement Plan (PIP) to prevent continued accidents and hazards related to smoking safety precautions, for 14 residents (#114, #96, #102, #198, #131, #188, #324, #162, #184, #191, #113, #57, #68, and #61) out of 14 residents sampled for smoking safety out of 44 residents on the facility residents who smoke list. The facility failed to ensure the safety of all 229 residents in the facility as a result of the failure.
On 9/22/23 at 5:11 p.m. Resident #61 was found smoking (alleged) marijuana in an unauthorized smoking area by the Nursing Home Administrator. On 10/21/23 at 4:03 a.m. the facility's fire alarm was triggered when Resident #102 was able to smoke in her room, unsupervised, causing her mattress, privacy curtain, and oxygen concentrator to catch on fire. Staff extinguished the fire, the fire department, and Emergency Medical Services (EMS) were called, residents on the same hallway as Resident #102 were evacuated. Resident #102 sustained a 1st degree burn to her left forearm and shortness of breath due to smoke inhalation. On 10/21/23 Resident #102 was transferred to the hospital for evaluation and treatment. On 10/24/23 at 4:59 p.m. Resident #61 was found by the Nursing Home Administrator smoking in a non-smoking area with his oxygen tank on his wheelchair. Observations conducted on 11/27/23, 11/28/23, and 11/29/23 revealed residents had unsecured smoking materials on their person, were seen lighting other resident's cigarettes on the smoking patio in front of the facility staff and were smoking in non-smoking areas on the facility property. The facility had no effective process in place to ensure residents received smoking safety devices. The facility lacked a functioning process for supervised smoking times.
The likelihood of serious physical harm or death to all 229 residents in the facility as a result of the facility's failure to ensure the improvement in safety after life threatening smoking events occurred resulted in the in findings of Ongoing Immediate Jeopardy as of 9/22/23.
Findings included:
An interview was conducted on 12/1/23 at 3:48 p.m. with Staff R, Assistant Nursing Home Administrator/Risk Manager, and the DON (Director of Nurses). The DON stated the only Performance Improvement PLan (PIP) the facility had in place was the smoking PIP. She stated the quality indicators were education, care plans, residents with oxygen have care plans, and all smoking supplies stored appropriately. The DON stated the PIP started in October 2023. Staff R and the DON stated the PIP had not been successful in ensuring safe smoking and the monitoring of smoking. The DON said the facility was holding daily Ad Hoc meetings to review the audits, but they were unable to find the sign in sheets. The DON stated the facility had not had another QAPI meeting to review the smoking PIP and the meeting was supposed to be on Tuesday, 11/28/23. The DON confirmed the last QAPI meeting was held in October 2023.
1. A review of the admission Record showed Resident #61 was initially admitted to the facility on [DATE] with diagnoses to include burn of unspecified degree of multiple sites of head, face, and neck, COPD [chronic obstructive pulmonary disease], respiratory failure, major depressive disorder, anxiety disorder, muscle weakness, and lack of coordination.
Review of Section C Cognitive Patterns of the Quarterly Minimum Data Set (MDS) dated [DATE] reflected a Brief Interview of Mental Status (BIMS) score of 15 out of 15 indicating cognitively intact. Section J, Health Conditions showed Resident #61 had shortness of breath or trouble breathing when lying flat.
A review of the Order Summary Report with active orders as of 12/01/23 revealed the following orders:
(10/24/23) oxygen 2 liters per minute per nasal cannula as needed for shortness of breath and/or to keep oxygen sats above 92% (concentrator only; no portable oxygen tanks)- every shift for shortness of breath/decreased oxygen saturation related to respiratory failure, unspecified whether with hypoxia or hypercapnia, COPD with acute lower respiratory infection, and no tanks in the smoking courtyard and (06/12/23) may go LOA without a responsible party.
The Treatment Administration Record for October 2023 showed oxygen 2 liters per minute per nasal cannula as needed for shortness of breath with a start date of 10/24/23. Oxygen was administered each day and every shift.
The Treatment Administration Record also showed oxygen 2 liters per minute via nasal cannula as needed for shortness of breath with a start date of 10/21/23 and discontinued on 10/24/23. Oxygen was administered each day and every shift.
The Treatment Administration Record for October 2023 showed an order for oxygen 2 liters per minute every shift with a start date of 06/23/23 and discontinued on 10/13/23. Oxygen was administered each day and every shift.
The Weights and Vitals Summary for oxygen saturations showed the last oxygen saturation was checked on 09/13/23 while the resident was on oxygen via nasal cannula.
Review of a Progress Note dated 10/24/23 revealed Resident #61 was witnessed smoking in a non-smoking area with oxygen tank on wheelchair. The resident had a history of noncompliance with smoking. He was to only use a concentrator for Oxygen supplementation. No more portable oxygen tanks to be given for safety purposes due to resident's noncompliance.
Review of a Progress Note dated 09/22/23 revealed the resident was smoking (alleged) marijuana in an unauthorized area of the facility. The resident was informed of the facility smoking policy and told if he does it again, he will have to transfer to another facility.
The Smoking Evaluation dated 10/21/23 showed Resident #61 used tobacco/nicotine products. He smoked cigarettes. The resident had the cognitive ability to smoke safely, physical dexterity to smoke safely, visual ability to smoke safely, and had the physical ability to smoke safely. The evaluation showed Resident #61 was able to light a cigarette safely with a lighter, he smokes safely, he utilizes ashtrays safely and properly. The resident was able to extinguish the cigarette safely and completely when finished smoking, communicate the reason oxygen must always be shut off prior to lighter use, and communicate the risks associated with smoking per the evaluation. Based on the evaluation, Resident #61 must be supervised by staff, volunteer, or family member at all times when smoking. The statement resident need for safe smoking aide was left blank. The resident must request smoking materials from staff. Intervention had been reviewed. Resident/ resident representative / family have been informed of smoking policies/procedures and Care plan has been reviewed/updated were checked. The form was completed by Staff C, Assistant Director of Nursing.
The care plan related to smoking initiated 09/22/23 revealed a focus area to include Resident #61 desires to smoke. He had been assessed as able to smoke with supervision. The goal showed the resident will adhere to the smoking policy daily and will demonstrate safe smoking practices through the next review date of 12/14/23. Interventions included accompany resident to designated smoking area and provide supervision.
On 12/01/23 at 11:26 a.m., the Director of Nursing (DON) stated Resident #61 was admitted into the facility with burns from smoking while using oxygen. He had COPD and respiration evaluations were done upon admission and oxygen saturations should be monitored one time per day or every shift. The doctor changed the orders for oxygen from scheduled to as needed because Resident #61 goes outside and smokes while wearing the nasal cannula with the oxygen tank on the wheelchair. The staff would have to go out and get him and take him back to his room because he would be noncompliant with smoking. When the doctor changed the order to as needed for the oxygen, she would expect to see oxygen saturations being monitored at least every shift. There should be ongoing monitoring because Resident #61 had an order for oxygen as needed, and he smokes. The DON stated he had an order to monitor oxygen saturations. She confirmed the last oxygen saturation was checked in September. The DON stated that was not her expectation and there could be some negative effects because he was not being monitored as he should be for oxygen saturations.
On 12/01/23 at 2:08 p.m., Staff BB, Resident #61's Physician, stated the resident does not want to hear anything you have to say. She last saw him on 10/30/23 and she talked to him about smoking issues. They were concerned about the time he spent on the smoking patio wearing the oxygen with the portable oxygen tank on the wheelchair. She said she discontinued the continuous oxygen but Resident #61 would just put himself on the oxygen when he came back from smoking.
2) Review of Resident #102's admission Record revealed she was initially admitted to the facility on [DATE] and readmitted on [DATE]. Her medical diagnoses include but are not limited to, tobacco use, acute respiratory failure with hypoxia, pneumonia, chronic obstructive pulmonary disease with (acute) exacerbation, personal history of pulmonary embolism, emphysema, need for assistance with personal care, muscle weakness, essential tremor, metabolic encephalopathy, pleural effusion, cognitive communication deficit, dysphagia, oropharyngeal phase, other specified arthritis, unspecified abnormalities of gait and mobility, chronic pulmonary embolism, anxiety disorder, and major depressive disorder.
Review of Resident #102's Quarterly MDS dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 15 out of 15 indicating no cognitive impairments.
An interview was conducted with Resident #102 on 11/27/23 at 9:59 a.m. The Resident was observed to be in her room, sitting in her wheelchair on 3 liters of oxygen via nasal cannula. The resident was observed to have a small circular hole with black edges on her upper right thigh of her pants. The resident said her pants came that way. The resident said the staff keep her smoking materials and they stick to the smoking schedule. She said she takes off her oxygen when she smokes, and she does not use an apron when she smokes.
Review of Resident #102's Smoking Evaluation dated 10/21/23, completed by Staff C, ADON, revealed the resident smokes tobacco products, has the cognitive ability to smoke safely, has the visual ability to smoke safely, does not have the physical dexterity to smoke safely, and has the physical ability to smoke safely. The resident is not able to light a cigarette safely with a lighter, the resident does not smoke safely (Does not allow ashes or lit material to fall while smoking, inhaling, or holding item. Remains alert and aware while smoking. Does not forget he/she is smoking or fall asleep holding item. Does not endanger self or others while smoking. Does not burn furniture, clothing, skin, self, or others. Turns oxygen off prior to lighting cigarette. Smokes only in designated areas). The resident utilizes ashtray safely and properly. (Gets ashes into ashtray. Does not cause/allow sparks or lit tobacco to fall anywhere but into ashtray.) Resident is able to extinguish a cigarette safely and completely when finished smoking. (If using an ashtray, crushes lit material out completely. If using a self-extinguishing ashtray, deposits lit material correctly). Resident is able to communicate reason oxygen must always be shut off prior to lighting cigarette. And the resident is able to communicate the risks associated with smoking. Summary review: Based on resident evaluation, indicate need for assist with smoking: Resident must be supervised by staff, volunteer, or family member at all times when smoking. Indicate resident need for safety smoking aides: resident must wear smoking apron at all times. Maintenance of smoking materials: Resident must request smoking materials from staff . Additional Comments: Resident refused smoking apron.
Review of Resident #102's Resident/Family Tool dated 10/21/23, completed by Staff C, ADON, revealed the identified learner was the Resident. She understands basic information. Her readiness to learn is accepting. There are no barriers to learning. Education Needs safety and smoking policy. Education Record: Resident informed that they are not permitted to store any smoking paraphernalia in their rooms (cigarettes, Lighters[sic] and or vape pens). Documentation of Topic, Instruction, and Additional information: Resident educated to the facility smoking policy. Resident informed that they are not permitted to store any smoking paraphernalia in their rooms (e.g., cigarettes, lighters). Resident cannot smoke near any combustible items such as oxygen tanks & concentrators. Informed resident that per smoking evaluation, she meets the requirements for wearing a smoking apron s/t[sic] incident resulting in a fire after she dropped a cigarette. Resident informed that if smoking policy is violated again, she will be subject to discharge. Resident verbalized understanding & agreement with everything, except smoking apron. Resident stated she will only smoke in designated area, but she doesn't want an apron. Resident verbalized understanding of personal safety risks r/t [related to] wearing apron during smoking breaks.
Review of Resident #102's physician orders revealed an order with a start date of 8/13/2023 and no end date of Oxygen at 2 liters/minute via- Nasal cannula every night shift for Respiratory Distress. An order started on 11/10/23 without an end date to Cleanse BURN TO LEFT ARM with normal saline--Gently pat dry--Apply Xeroform to wound--Wrap with kerlix--Secure with tape. Change daily on 3-11 shift. Review of Resident #102's November treatment administration record (TAR) revealed the order was completed as ordered.
Review of Resident #102's Narrative Nurses note dated 10/21/23 at 2:01 p.m. revealed, At around 0403 [4:03 a.m.] Smoke alarm sounded. Writer [sic] witnessed smoke and fire in resident's room. Resident was evacuated along with others while code red and 911 were called. Fire was put out with fire extinguisher. Police and fire department arrive [sic] and assisted staff member to evacuate the wing. Per nurse, Resident has burn to her left upper extremity and complaining of difficulty breathing s/p [status post] smoke inhalation. Resident left the facility with O2 [oxygen] via non-re-breather mask with 911. Resident reported to 911 that she was smoking in the room. Assigned nurse to call MD [Medical doctor] and Family member for notification.
Review of Resident #102's change in condition dated 10/21/23 revealed At the time of evaluation resident/patient vital signs, weight and blood sugar were:
Blood Pressure: BP 110/64, 10/21/2023 05:03 a.m. Position: Sitting l (left)/arm
Pulse: P 88, 10/21/2023 4:05 p.m. Pulse Type: Irregular, chronic
RR: R 32, 10/21/2023 5:06 a.m.
Temp: T 97.6, 10/21/2023 5:05 a.m. Route: Forehead (non-contact)
Weight: W 97.0 lb., 10/5/2023 10:27 a.m. Scale: Mechanical Lift
Pulse Oximetry: O2 94 %, 10/21/2023 5:05 a.m. Method: Oxygen via Nasal Cannula .Nursing observations, evaluation, and recommendations are Resident was assess for burns due to her mattress burning .
A Narrative Nursing note dated 10/21/23 at 5:54 p.m. revealed PT [patient] returned from hospital with new order for Keflex 500 mg daily. On 10/21/23 at 6:00 p.m. the Narrative Nursing note revealed Resident returned to facility from ER [emergency room] at 1738 [5:38 p.m.]. Resident sent out for burns and dyspnea [difficulty breathing] s/p [status post] smoke inhalation from fire incident earlier today. Resident violated smoking policy by smoking in her room w/ [with] oxygen concentrator present, later resulting in a fire. Resident now returning w/ pressure dressing to left forearm and gauze dressing to right posterior forearm. New skin tear noted under the latter dressing. VSS [vital signs stable], but resident was noted to still have some respiratory discomfort. HOB [head of bed] elevated and Nasal Canula [sic] on 2 LPM [liters per minute], which helped alleviate shortness of breath. During Auscultation, breath sounds were noted to be diminished. Apical pulse normal and regular. Resident did verbalize having some pain. Pain medication given by nurse on duty after assessment to ensure safety of narcotic administration. Resident was then educated on smoking policy and the importance of adhering to it. Resident was apologetic and verbalized agreement and consent w/ complying to smoking policy going forward. Informed resident that smoking re-evaluation resulted in her qualifying for a smoking apron during smoking breaks for safety purposes. Resident stated her refusal to wear apron, as she does not agree with its necessity. Resident educated on the benefits of wearing apron while smoking. Resident verbalized understanding of personal safety risks if she does not wear apron but still stated that she will not wear it. Psychology/Psychiatry consult placed for follow up s/p [status post] incident. On call physician notified of resident's return, present status/condition, new dressing to burn, and new order for prophylactic Keflex s/t [sic] to right forearm burns. Resident comfortable and sleeping in her bed at this time.
Review of Resident #102's admission Nursing Comprehensive Eval dated 8/4/23 revealed a smoking evaluation to include, the resident uses tobacco/nicotine products, she uses cigarettes (non-electronic), the resident has the cognitive ability to smoke safely, has the visual ability to smoke safely, physical dexterity to smoke safely, and the physical ability to smoke safely. 02b. Resident Observation She is not able to light a cigarette safely with a lighter. She smokes safely, she utilizes the ash tray safely and properly. She is able to extinguish a cigarette safely and completely when finished smoking. The resident is able to communicate the reason oxygen must always be shut off prior to lighter use and the resident is able to communicate the risks associated with smoking. She has the cognitive ability revealed the resident may smoke independently or with set up. The resident was assessed not to need smoking aides such as aprons or a cigarette holder. There was no indication on the smoking evaluation if the resident may or may not maintain her own smoking materials.
Review of Resident #102's care plan initiated on 8/17/23 revealed [Resident #102] desires to smoke. Resident has been assessed as able to smoke with supervision. Her goal included Resident will demonstrate safe smoking practices thru the next review date. Interventions included Maintain smoking materials in designated area. Provide assistance with lighting cigarette. Apply/remove smoking apron. Observe for decline in hand dexterity; assist to hold cigarette as needed. And Inform resident of smoking cessation options upon resident request prn [as needed]. The care plan dated 10/21/23 revealed [Resident #102] exhibits the following behaviors AEB [as evidenced by] smoking inside the facility in the room. [Resident #102] aware of the smoking policy and chose to deviated [sic] from it. The goal included, [Resident #102] will followed [sic] the facility smoking through the next review date. Interventions included Approach resident in a calm manner and explain actions. Intervene as needed to protect the rights and safety of resident and others: remove from situation as able. Provide positive reinforcement for successful interactions/efforts. Request psychiatric consult as needed. Update physician of increase in presence or severity of behaviors as indicated. The care plan dated 10/27/23 revealed Resident Choices: Resident has made the following choice(s) regarding his/her care: She uses oxygen and still prefers to smoke, She do [sic] not follow the smoking policy and refuses to wear smoking apron, which puts her at an increased risk for self-arm [sic]. Resident refuses to keep nasal canula in designated oxygen tubing bag. The goal included, Resident will verbalize understanding of potential risks and benefits associated with his/her choices. The interventions included, Continue to encourage resident to wear smoking apron for smoking safety. Honor resident choices. Monitor resident for changes in condition related to choices. Notify physician of resident choices that are contrary to physician orders. Provide education to resident/responsible party related to choices that are not congruent with physician orders, industry standards or acceptable practices in the skilled nursing facility and the risks involved with their choices. Staff to continue to remind [Resident #102] of the facility smoking policy and redirect her as needed.
A phone interview was conducted with Resident #102's Advanced Registered Nurse Practitioner (ARNP) on 12/1/23 at 3:05 p.m. She said she was made aware the resident smoked in her room and caused a fire in the building. She said the resident went to the hospital and returned so quickly that they sent her back to the hospital for monitoring because they were still cleaning everything up. It was a mess. The ARNP said Resident #102 had a 1st degree burn to her left arm that was getting better. She was being seen by wound care and having treatments. When she went to the hospital, they dressed her burn and gave her antibiotics which she continued when she came back to the facility. I was not aware that she needs a smoking apron and refuses it but I know she refuses everything including pharmacological treatment. The day after the fire I did offer smoking cessation options, but she declined it and I continue to offer it to her .
3) Review of Resident #131's admission Record revealed she was admitted on [DATE]. Review of her medical diagnosis included but are not limited paraplegia, major depressive disorder, schizoaffective disorder, and muscle weakness (generalized).
Review of Resident #131's Quarterly Minimum Data Set (MDS) dated [DATE], Section C, Cognitive Patterns, revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating no cognitive impairments.
An interview was conducted with Resident #131 on 11/28/23 at 7:50 a.m. The resident said she kept her cigarettes and lighter on her, but she may start turning them in at 4:00 p.m. so they know she wasn't sleeping with them. Sometimes when cigarettes are kept in the box [secured smoking cart], they get stolen but if people want some of my cigarettes that's fine, they can have them. So, I should start turning them in at night.
Review of Resident #131's Smoking Evaluation dated 10/21/2023, completed by Staff C, Assistant Director of Nursing (ADON) revealed the resident smokes tobacco products, has the cognitive ability to smoke safely, has the visual ability to smoke safely, Has the physical dexterity to smoke safely, and has the physical ability to smoke safely. The resident is able to light cigarette safely with a lighter, the Resident smokes safely. (Does not allow ashes or lit material to fall while smoking, inhaling, or holding item. Remains alert and aware while smoking. Does not forget he/she is smoking or fall asleep holding item. Does not endanger self or others while smoking. Does not burn furniture, clothing, skin, self or others. Turns oxygen off prior to lighting cigarette. Smokes only in designated areas). Residents utilizes ashtray safely and properly. (Gets ashes into ashtray. Does not cause/allow sparks or lit tobacco to fall anywhere but into ashtray.) Resident is able to extinguish cigarette safely and completely when finished smoking. (If using an ashtray, crushes lit material out completely. If using a self-extinguishing ashtray, deposits lit material correctly). Resident is able to communicate reason oxygen must always be shut off prior to lighting cigarette. And the Resident is able to communicate the risks associated with smoking. Summary review: Based on resident evaluation, indicate need for assist with smoking: Resident must be supervised by staff, volunteer, or family member at all times when smoking. Maintence of smoking materials: Resident must request smoking materials from staff.
Review of Resident #131's Resident/Family Education Tool V2 dated 10/21/23 revealed the identified learner was the Resident . Outcome of Education Session verbalizes understanding. Documentation of Topic, Instruction, and Additional information: Resident educated to the facility smoking policy. Resident informed that they are not permitted to store any smoking paraphernalia in their rooms (cigarettes, Lighters and or vape pens). Resident cannot smoke near any combustible such as oxygen tanks and concentrators.
Review of Resident #131's care plan dated 8/3/23 revealed [Resident #131] desires to smoke. Resident has been assessed as able to smoke with supervision. Resident prefer [sic] not to follow the smoking policy AEB [as evidenced by]: She[sic] is smoking in non-smoking courtyard. The goals included Resident will demonstrate safe smoking practices thru the next review date and Resident will adhere to the smoking policy daily thru the next review date. Intervention included Remind and encourage resident to follow smoking policy. Maintain smoking materials in designated area. Accompany resident to designated smoking area and provide supervision.
4) Review of Resident #324's admission Record revealed he was admitted to the facility on [DATE]. His medical diagnoses included but are not limited to, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, aphasia, major depressive disorder, weakness, and homelessness.
Review of Resident #324's admission MDS dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 15 out of 15 indicating the resident is cognitively intact.
Review of Resident #324's admission Nursing Comprehensive Eval dated 11/8/23 revealed the resident smokes tobacco products, has the cognitive ability to smoke safely, has the visual ability to smoke safely, has the physical dexterity to smoke safely, and has the physical ability to smoke safely. The resident is able to light cigarette safely with a lighter, the Resident smokes safely. (Does not allow ashes or lit material to fall while smoking, inhaling, or holding item. Remains alert and aware while smoking. Does not forget he/she is smoking or fall asleep holding item. Does not endanger self or others while smoking. Does not burn furniture, clothing, skin, self, or others. Turns oxygen off prior to lighting cigarette. Smokes only in designated areas). Resident utilizes ashtray safely and properly. (Gets ashes into ashtray. Does not cause/allow sparks or lit tobacco to fall anywhere but into ashtray.) Resident is able to extinguish cigarette safely and completely when finished smoking. (If using an ashtray, crushes lit material out completely. If using a self-extinguishing ashtray, deposits lit material correctly). Resident is able to communicate reason oxygen must always be shut off prior to lighting cigarette. And the Resident is able to communicate the risks associated with smoking. Summary of Review: Resident must be supervised by staff, volunteer, or family member at all times when smoking. And the resident must request smoking materials from staff. Resident/resident representative/family have been informed of smoking policies/procedures .
Review of Resident #324's care plan dated 11/9/23 revealed [Resident #324] desires to smoke. Resident has been assessed as able to smoke per facility policy with supervision. The goal included Resident will adhere to the smoking policy daily thru the next review date. The interventions included Maintain smoking materials in designated area. Accompany resident to designated smoking area and provide supervision. Provide redirection if resident is observed in any unsafe smoking practices. Seek the assistance of managers/supervisors if needed.
An interview was conducted on 12/1/23 at 3:26 p.m. with the Director of Nursing (DON). She said residents sign a smoking policy upon admission because it is part of the admission packet. She confirmed Resident #324 did not have a signed smoking policy upon admission but he does now.
5) Review of Resident #184's admission Record revealed he was admitted to the facility on [DATE]. His medical diagnoses include but are not limited to hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, alcohol abuse, tobacco use, cellulitis, personal history of methicillin resistant staphylococcus aureus [MRSA] infection, muscle weakness (generalized), need for assistance with personal care, other dysphagia, and other speech disturbances.
Review of Resident #184's Quarterly MDS dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 6 out of 15 indicating severe cognitive impairment.
Review of Resident #184's Smoking Evaluation dated 10/21/23, completed by Staff C, ADON, revealed the resident smokes tobacco products, has the cognitive ability to smoke safely, has the visual ability to smoke safely, has the physical dexterity to smoke safely, and has the physical ability to smoke safely. The resident is able to light cigarette safely with a lighter, the Resident smokes safely. (Does not allow ashes or lit material to fall while smoking, inhaling, or holding item. Remains alert and aware while smoking. Does not forget he/she is smoking or fall asleep holding item. Does not endanger self or others while smoking. Does not burn furniture, clothing, skin, self, or others. Turns oxygen off prior to lighting cigarette. Smokes only in designated areas). Resident utilizes ashtray safely and properly. (Gets ashes into ashtray. Does not cause/allow sparks or lit tobacco to fall anywhere but into ashtray.) Resident is able to extinguish cigarette safely and completely when finished smoking. (If using an ashtray, crushes lit material out completely. If using a self-extinguishing ashtray, deposits lit material correctly). Resident is able to communicate reason oxygen must always be shut off prior to lighting cigarette. And the Resident is able to communicate the risks associated with smoking. Summary of Review A. Based on resident evaluation, indicate need for assist with smoking: Resident must be supervised by staff, volunteer, or family member at all times when smoking. And the Resident must request smoking materials from staff.
Review of Resident #184's Resident/Family Education Tool V2 dated 10/21/23 revealed the identified learner was the Resident. Understands basic information. Readiness to learn is accepting. There are no barriers to learning. Education Needs safety and smoking policy. Education Record: Resident educated to the smoking policy. Resident informed that they are not permitted to store any smoking paraphernalia in their rooms (cigarettes, Lighters [sic] and or vape pens). Resident cannot smoke near any combustible such as oxygen tanks and concentrators.
Review of Resident #184's care plan initiated on 5/2/23 revealed [Resident #184] desires to smoke. Resident has been assessed as able to smoke with supervision. His goal included Resident will demonstrate safe smoking practices thru the next review date. His interventions included Maintain
CRITICAL
(L)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Smoking Policies
(Tag F0926)
Someone could have died · This affected most or all residents
⚠️ Facility-wide issue
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and interview, the facility failed to develop and implement an effective policy and proced...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and interview, the facility failed to develop and implement an effective policy and procedure to address smoking safety and fire hazards for 14 residents (#114, #96, #102, #198, #131, #188, #324, #162, #184, #191, #113, #57, #68, and #61) out of 14 residents sampled for smoking safety out of 44 residents on the facility residents who smoke list.
On 9/22/23 at 5:11 p.m. Resident #61 was found by the Nursing Home Administrator smoking (alleged) marijuana in an unauthorized smoking area of the facility. On 10/21/23 at 4:03 a.m. Resident #102, who was on oxygen, was permitted to keep smoking materials at the bedside and as a result Resident #102 was harmed when she smoked in bed on 10/21/23 and started a fire inside the facility. Resident #102 burned herself on her left arm and suffered shortness of breath due to smoke inhalation and was transferred to the hospital for evaluation and treatment. The event endangered all residents in the facility. On 10/24/23 at 4:59 p.m. Resident #61 was found by the Nursing Home Administrator smoking in a non-smoking area with his oxygen tank on his wheelchair. Observations conducted on 11/27/23, 11/28/23, and 11/29/23 revealed residents had unsecured smoking materials on their persons, were seen lighting other resident's cigarettes on the smoking patio in front of the facility staff and were smoking in non-smoking areas on the facility property.
The likelihood of serious physical harm or death to all 229 residents in the facility as a result of the facility's failure to develop, implement, and enforce a smoking safety policy resulted in the findings of Ongoing Immediate Jeopardy as of 9/22/23.
Findings included:
On 11/28/23 from 8:56 a.m. to 9:47 a.m. smoking observations were conducted on the main smoking patio of the facility. Staff O, Certified Nursing Assistant (CNA), was present for the observations. A total of nine residents were observed entering and leaving the main smoking patio during the observations. Staff O, CNA, stated he was the smoking aide but he was not the usual smoking aide.
The following observations were noted:
At 8:56 a.m. Resident #114 pulled a pack of cigarettes and a lighter out of his pant pocket and lit his cigarette. At 9:10 a.m. he left the smoking area and did not turn in his cigarettes or lighter to the smoking aide. At 8:59 a.m. Resident #96 pulled a cigar pack and a lighter out of his shirt pocket and lit his cigar and placed the package and lighter back in his shirt pocket. At 9:00 a.m. Resident #162 pulled a pack of cigarettes and a lighter out of his pant pocket and lit his cigarette. At 9:08 a.m. he left the smoking patio and did not turn in his cigarettes and lighter. At 9:16 a.m. Resident #102 asked Resident #61 (another resident on the smoking patio) if he could light her cigarette; he said yes, self-propelled his wheelchair closer to Resident #102 and lit her cigarette. Staff O, CNA, was on the smoking patio at this time. At 9:17 a.m. Resident #61 left the main smoking patio with his lighter in his hand.
At 9:07 a.m. Resident #198 pulled a pack of cigarettes and lighter out of his shirt pocket, lit his cigarette, and placed them back in his shirt pocket. At 9:14 a.m. he pulled out an electronic cigarette and held it in his hand. At 9:37 a.m. he put his electronic cigarette back in his shirt pocket and left the main smoking patio. Staff O, CNA, held the door open for the resident to exit smoking patio. Resident #198 did not return his smoking materials prior to exiting the smoking patio.
At 9:03 a.m. Resident #131 pulled a pack of cigarettes and a lighter out of her pocket and lit her cigarette. At 9:11 a.m. she left the smoking patio and did not turn in her cigarettes or lighter. At 9:17 a.m. she returned to the main smoking patio and pulled out a pack of cigarettes and a lighter out of her jacket pocket and lit her cigarette. At 9:20 a.m. Resident #131 was observed to have lit Resident #188's cigarette with Staff O, CNA, present in the main smoking patio. Resident #188 returned to his chair on the smoking patio. Resident #188 was observed to have black and orange stains on his right pointer finger, right middle finger, and right thumb. Resident #188 said he had those stains from smoking: it's nicotine. The resident was observed to be smoking his cigarette without an apron on and the ash tray in his lap. At 9:30 a.m. Resident #188 left the smoking area. At 9:34 a.m. Staff O, CNA, held the smoking patio door open as Resident #131 left the main smoking patio and she did not turn in her smoking materials.
At 9:18 a.m. Resident #324 pulled out a pack of cigarettes and a lighter from his pants pocket and lit his cigarette. At 9:24 a.m. he left the smoking area and did not turn in his cigarettes or lighter to Staff O, CNA. The resident was assisted out of the main smoking patio door by Staff O, CNA.
At 9:23 a.m. Resident #162 returned to the main smoking patio and pulled a cigarette pack and a lighter out of his pants pocket and lit his cigarette in front of Staff O, CNA, and put his lighter and cigarettes back in his pocket. At 9:33 a.m. Resident #162 left the main smoking patio pushing Resident #102 in her wheelchair. Staff O, CNA, opened the main smoking patio door to escort them out. Resident #162 did not turn in his smoking materials.
At 9:27 a.m. Resident #184 pulled a cigarette pack and a lighter out of his jacket pocket and lit his own cigarette. At 9:47 a.m. he left the smoking patio and did not turn in his smoking materials.
An interview was conducted on 11/28/23 at 9:41 a.m. with Staff O, CNA. He said, this is where we store 'some' of the cigarettes, he opened the smoking cart, and there was a total of 20 boxes with names and numbers on them. (Photographic evidence obtained).
Review of the facility's Resident Smokers List, undated, revealed there were 44 residents in the facility who smoke.
On 11/28/23 at 9:45 a.m. an interview was conducted with Staff K, Activities Director (AD) and Staff O, CNA. Staff K, AD, came to the smoking patio and stated the process for obtaining and stocking the cigarettes in the smoking cart was activity staff's responsibility. Staff K, AD, and Staff O, CNA said residents were supposed to ask for their cigarettes, and get their cigarettes from the locked smoking cart from their personal drawer. They stated, they are supposed to light the residents' cigarettes for them. Staff K, AD said all the residents who smoke were recently educated on the smoking policy. Maybe last month. We can ask them [the residents who smoke] for their smoking materials and some of them will give them up, but most of them will not and we can't force them to give it to us.
On 11/28/23 at 8:58 a.m. through 11/28/23 at 9:47 a.m. Staff O, CNA did not attempt to ask residents for their smoking materials prior to exiting the main smoking patio. Staff O, CNA did not attempt to intervene when residents were lighting other residents' cigarettes. Throughout the observation it was observed there were 2 smoking aprons hanging up in the middle of the main smoking patio not in use. The aprons were white and well kept.
A resident council meeting was held on 11/28/23 at 10:00 am with eight members of the resident council including the Resident Council President. During the meeting the residents expressed the facility has not done anything about residents smoking in their rooms. The residents said at least eight to nine residents are smoking in their rooms and the facility is not doing anything about it. The residents said they can't go to the courtyard (non-smoking area) because of the residents who smoke. They stated about three weeks ago a resident caught on fire. They stated the facility does nothing about it and the Administrator is aware. The members stated the AD and staff try very hard, but the issue is the residents that go to the store on their own and hide the smoking materials. They stated the floor staff need to do a better job. They stated they would like to go to the courtyard. They said one resident smokes weed so they took his oxygen away. They stated residents smoke reefer in front of other residents and there is no respect for others. The residents said there was a designated area outside for the residents who smoke and a separate area outside for the residents who don't smoke, but the smoking residents take over all areas.
On 11/29/23 at 9:59 a.m. an interview was conducted with Staff O, CNA. He said, We had two people who needed a smoking apron on yesterday [11/28/23], one of them you met yesterday, [Resident #188], I asked him if he can put on his apron, and he told me 'No, I don't need it' so that's why I was keeping close to him. After that, the Activities Director talked to him, and he wore his apron the rest of the day. I knew he needed an apron because the Activities Director told me. He and another guy needed them. We can go to the Activities Director if we need something or have a question, because I don't normally do the smoking.
An interview was conducted on 11/29/23 at 9:14 a.m. with Staff DD, Activities Assistant. She said, normally she was the one who comes and does the smoking during the smoking times but since the state surveyors were here, the AD had her out on the smoking patio for eight hours a day and administration said she has to do this until the state surveyors leave. During the interview Resident #188 was observed to have a smoking apron on with his ash tray in his lap and ashes on his apron. Staff DD, Activities Assistant said, I know [Resident #188] needs an apron because you see his fingers are brown because he smokes his cigarettes till the end, and he shakes so he needs the apron. I just know what the residents need by looking at them and I am familiar with them because I used to be their CNA. We do not have a book or anything that says what the residents need during smoking, you can just tell.
An interview was conducted on 11/29/23 at 4:55 p.m. with Staff DD, Activities Assistant. She said, I used to do just half hour increments for smoking, not all eight hours. At 4:00 p.m. today I had 35 smokers. This is the only smoke area for residents. Those who LOA [leave of absence] don't need supervision. If cigarette and lighter drawer storage is empty the resident is keeping their lighters and cigarettes.
An interview was conducted on 11/29/23 at 5:29 p.m. with the Nursing Home Administrator (NHA). He said, The smoking times are posted on the door. You may have noticed that I have had someone out there all day. We have a lot of residents here that are non-compliant, and the smokers are saying that they are smoking in non-smoking areas because no one is out there for them to smoke during the smoking times, which is not true. So, I am trying something new for them, starting mid last week, a staff member stays out there instead of coming just for the smoke times. At first there was a CNA from each unit doing the smoking times but then I noticed that the CNAs will be busy during that time or the CNAs have to leave the floor to go do the smoking times so I incorporated the activities staff in it but then I noticed that the activities staff will just get done with an activity and it will take them two to three minutes to get to the smoking patio and the residents' excuse was staff weren't there on time and that is why they are going to the courtyard to smoke. So, now I have someone scheduled at the smoking patio from 9:00 a.m. to 7:00 p.m. and it should be an activities staff member on the smoking patio. The NHA provided the facility's Designated Smoke Times posted on the door of the smoking patio and said The posting is wrong. From 6:30 p.m. to 7:00 p.m. a CNA from South [NAME] unit is not scheduled to be on the smoking patio, the activities staff are still scheduled to be out on the smoking patio. Then from 9:00 p.m. to 9:30 p.m. a Northwest unit CNA is scheduled to be on the smoke patio and 11:00 p.m.-11:30 p.m. a Central unit CNA is scheduled to be on the smoke patio. The 3:00 p.m.-11:00 p.m. nurse assigns a CNA to the smoking patio, and it is put on the assignment board.
Review of the Designated Smoke Times ALL UNITS posting provided by the NHA from the main smoking patio door revealed the following:
9:00AM-9:30AM (ACT) [Activities]
11:00AM-11:30AM (ACT)
1:00PM-1:30PM (ACT)
4:00PM-4:30PM (ACT)
6:30PM-7:00PM (SW) [Southwest]
9:00PM-9:30pm (NW) [Northwest]
11:00PM-11:30PM (CN) [Central]
**All Resident Must Comply with Designated Smoking Times and Locations.
** All Residents Must Leave Smoking Materials in Designated Smoke Locker.
*All assigned Units/Activities are responsible for taking residents to designated smoking area and monitoring during smoke times.
An observation was conducted on 11/29/23 at 5:00 p.m. The AD locked the door of the smoking area and stated the smoking area will be open during the scheduled hours per the designated smoke times posting.
On 11/29/23 at 5:48 p.m. the NHA contradicted his previous statement that staff were assigned to be out on the smoking porch continually from 9:00 a.m. to 7:00 p.m. by saying I just reminded everyone of their scheduled times to make sure everyone remembers. He said no one is on the smoking patio now because it's 5:48 . The NHA stopped midsentence, turned around and walked away.
On 11/29/23 at 5:52 p.m. the smoking area remained locked.
An interview was conducted on 11/29/23 at 5:40 p.m. with Staff FF, CNA. He stated he had done smoking before. He said he knew the residents well and had a good rapport with them. He said Some residents take their cigarettes and lighters to their rooms and others leave them in the box.
An interview was conducted on 11/29/23 at 6:00 p.m. with Staff W, CNA. He stated he had done smoking breaks before. He stated I don't know about any aprons; I just go out, they smoke, and I come back in. He also said there had been a couple fires in the building; he just doesn't know which residents they were.
An interview was conducted on 11/30/23 at 10:19 a.m. with the Nursing Home Administrator (NHA). He said, There are two resident designated smoking areas, one off the secured unit for the secured unit residents, and one right off of the central unit for all the other residents who smoke. A staff member should be on the secured unit smoking area at all times with the residents. A staff member brings them out to smoke. On the secured unit, that is a little different; the residents will ask you to smoke and that's when they will take them out. There are scheduled times but the residents don't like to follow those times so they will take them out whenever they ask. On October 21st I got a call around 4am I was told [Resident #102] was smoking in her room and the concentrator caught on fire and the fire department had to come out. But the fire was already put out by the time they [fire department] came because it was just the concentrator and the mattress that caught on fire. The resident said she smoked in her room because she felt anxious. So, she was sent out to the hospital. She has a small burn mark on her arm, and she was also on a concentrator [oxygen concentrator] so we sent her to the hospital so they can do an assessment on her to make sure she was all right. The hospital sent her back probably about 30 minutes later. I sent her back to the hospital so I can get the situation taken care of, we were still cleaning up. One of her diagnoses was acute respiratory failure so I felt she should have been there just a little bit longer. She was having difficulty breathing when she was first sent to the hospital. I did not see her when she was first sent to the hospital, I saw her when she came back, and she did not have any soot or burns on her face. We removed the resident from the room, and they removed all the residents in the immediate area, the whole strip of residents on her hallway leading to the nurses station were removed from their rooms and we put them on different units because of the smoke smell. The fire alarms did go off, but the sprinklers did not. Code red was initiated, and they called the fire department. One of the nurses came with the fire extinguisher because there was smoke coming from the oxygen concentrator at that point. The fire department came and checked out everything, EMT [emergency medical team] came to take the resident to the hospital. Then I arrived and we started to clean and open the windows. The equipment that was burned such as the mattress and the concentrator were taken out . Approximately 5 percent of the mattress was burned. The resident was lying on the mattress, and she was wearing her nasal cannula which was attached to the oxygen concentrator and the oxygen concentrator was on. The resident was smoking in her bed with her oxygen on and she dropped her cigarette. The concentrator was not in flames, but it was burning, it was starting to melt. Where the tubing was connected to the concentrator there was a fist-size melted area. The mattress was melted, everyone was saying that it was melted but no flames that I know of. The piece of the nasal cannula that was connected to the concentrator was melted and midway down the nasal cannula from her face was melted together. It was as if she was lying in bed and the piece of the nasal cannula that was by her hand melted together. After the clean-up was done, we offered psych services to all the residents in the immediate area. None of them needed it, they were more upset that I was talking to them waking them up. Later that day I asked them if they were okay, do they know what happened, is there someone they would like to speak with. Of the people I talked to only one person said she knew there was a fire, the other ones didn't know anything. After that we notified the family . of [Resident #102], the [family] lives [out of state], we asked her [the family] how she [Resident #102] got the lighter and she [the family] said she did not know but [Resident #102] has friends down there, so we figured it was one of the other residents because when we asked [Resident #102] who her friends were she was just naming other residents. At that point none of the residents had a change in condition. We started reeducation for all the residents on the smoking policy. That education was started on 10/21/23 and completed 10/21/23. All the smoking residents, we had them sign the smoking policy again because they sign it at admission. The staff were educated on the smoking policy as well as supervision, just supervision, the nurse said she was right there when everything happened but just supervision on the residents at all times as much as possible. The staff member was sitting right in the day room and [Resident #102's] door is the second door from the day room and as soon as she heard the fire alarm, she [NAME] into action . She had just finished her rounds checking all the residents, answering all the call lights and she had just sat down. We also reeducated everyone on the code red drill. Audited resident care plans related to smoking. We added to our daily room audits, which management does, to observed for smoking materials and to notify management. We had all the smoking residents sign an agreement saying they understand they will receive a 30-day discharge notice if they don't remain compliant with the policies. We updated smoking evals for all smoking residents. We have a smoking list of all residents who smoke. Upon admission we ask them if they like to smoke, and we add them to the list. And then for any residents who start to smoke after admission, they [residents] will notify us that they like to smoke, and we will add them to the smoking list. They will usually notify activities because they are the ones who purchase the cigarettes and lighters . [Resident #102] returned with a burn, so she returned with orders to care for her burn. She told me she wasn't in any pain, and she apologized about it. So now [Resident #162] takes her down to the smoking patio to make sure she goes there to smoke. Through the audits we found that residents were going to the courtyard to smoke and that is not a smoking area. We would see them and tell them you know you can't smoke out here, let's go to the smoking patio and they would flick the cigarette out and go to the smoking patio. There is no ash tray or smoking receptacles on the courtyard. Then they would tell me the door wasn't open to the smoking patio and it would be just a couple minutes that the door wasn't open during the smoking time. So as of last night [11/29/23] I have converted 2 staff to be designated smoking aides. The first staff comes in at 9:00 a.m. and leaves at 4:00p.m. and the second one comes at 4:00 p.m. and leaves at 11:30 p.m. On the weekends activity aides will be out there from 9:00a.m.-4:00p.m. then from 4:00p.m.-11:30p.m. the aide who normally does 4:00p.m.-11:30p.m. will cover that until I hire someone. She said she needs the extra hours by working 7 days a week. If she calls out, then we will staff an extra aide to cover. The staff are being educated today [11/30/23] on what each smoking resident needs and what. The smoking safety materials are documented in the care plan, on the Kardex, and I would have to look up exactly where that information is. So, I can tell you [Resident #96] and [Resident #191] and sometimes [Resident #57], I think that's his name, they go out front of the building and smoke. We tell them a million times hey you can't smoke up here, please don't smoke here and they will say oh my bad and they will throw out their butts and go off the property. We tell them every single day when you sign out LOA [leave of absence] that means you are leaving the property. Those guys are signing out LOA telling us they are leaving .I told them please feel free to use the employee smoking area . [Resident #61] is non-compliant with the smoking policy as well. He is one of the residents I caught on the courtyard. I don't think he was smoking a cigarette, by the time you get there close up to him he had something in his hand, but it wasn't lit. I assumed it wasn't a cigarette unless he rolls his own cigarettes. I suspect that has happened two separate times but by the time you get close to him he isn't smoking. The first time I saw him he was on the nonsmoking courtyard. He had the oxygen tank on the back of his wheelchair, the nasal cannula wasn't connected to it and the oxygen tank was not on. I can't recall the date, it could've been a few months ago, it's blending in with all the dates. It was noted that [Resident #61] didn't need a portable oxygen tank so his oxygen was discharged , he was educated, he was asked if we could search his room and he denied. He was issued a 30-day notice for non-compliance of the smoking policy because he was one of the smokers who signed the agreement that he would follow the smoking policy or else he would receive a 30-day notice . He said he wasn't going anywhere, and he wasn't smoking. To my knowledge he was not noncompliant since. We did close the non-smoking courtyard for a couple weeks until we figured out a plan. We opened it back up on 11/21/23 and it was closed down for 3 weeks prior to that. We have issued 30-day notices to 5 or 6 people, and they all refused to leave, and they all refused to sign it as well. We gave them a couple different SNF [Skilled Nursing Facility] options and some ALF's [Assisted Living Facility]. So now we are trying to cater to the situation to make it more welcoming to the smokers. My plan now is to alleviate all excuses they will say why they aren't going to comply to it. My next steps is to see if my regional people can take them to court. I just think the residents are just non-compliant and resistant to the rules. The only feedback I have gotten why they won't smoke on the smoking patio is that the staff are taking too long to get there. When we opened the courtyard back up the effective plan was that activities could stay out on the smoking patio all the time. I feel it is effective except for the residents who sign out and smoke out front. There have been no complaints from the resident; we actually got a thank you from the resident for having it open all the time. The NHA confirmed residents have paraphernalia on them and he confirmed it has the potential to affect all the residents in the facility including residents who do not smoke. The NHA said none of the residents who smoke have any other behaviors except maybe one but she is compliant with her behavior.
An interview was conducted on 12/01/23 at 9:11 a.m. with Staff L, Social Services Assistant. She said, I am part of angel rounds. We do it [angel rounds] every day. We ask if there are any issues, check the rooms for trash bags, gloves, anything that needs to be labeled in bags, maintenance of the room check to see if anything needs to be checked up or fixed, check to make sure their call lights are in place. There is a check off sheet we fill out every day. When I do my angel round rooms, I don't think a lot of my residents smoke, but I don't recall seeing smoking materials out. I do see residents in the halls with their smoking materials going to the smoke porch.
Review of Bristol Care Center ANGEL ROUNDS form, undated, revealed Daily Check List the sheet did not reveal a section related to smoking materials.
An interview was conducted on 11/30/23 at 9:52 a.m. with Staff CC, Receptionist/Accounts Payable. She said, Before residents leave, they have to sign out at the nurse's station first because they have to check their charts to see if they have an LOA order and they call me from the nurses station and let me know. Then the residents have to sign out at my desk as well. [Resident #191] goes out front and smokes. They are supposed to be closer to the end of the road if they smoke. I don't know where [Resident #191] goes when he smokes. I have had education. I just know they are not supposed to be right here [pointed to the front door], they are supposed to be closer to the road .the ones I know who go out to smoke I don't look to see if they have left the property. I just know they have to smoke farther down, by the road; I don't know if that is off the property or not. I have only been here since April.
An interview was conducted with the NHA on 11/30/23 at 3:53 p.m. He said he doesn't know how long the smoking issues had been going on. He excused himself from the interview.
An interview was conducted with the Director of Nursing (DON) on 11/30/23 at 4:00 p.m. She said, We [facility staff] are not allowed to touch the residents' things and they tell us [facility staff] no when we ask to search their rooms . When the residents are in the hallway with their smoking materials on them, we ask can we have them and they give it up to us, but then the process happens again whether the family brings it to them, or they go on leave and they get it. This has been going on since I have been here in July [2023] that I have seen residents with their smoking materials on them.
1. A review of the admission Record showed Resident #61 was initially admitted to the facility on [DATE] with diagnoses to include burn of unspecified degree of multiple sites of head, face, and neck, COPD [chronic obstructive pulmonary disease], respiratory failure, major depressive disorder, anxiety disorder, muscle weakness, and lack of coordination.
Review of Section C Cognitive Patterns of the Quarterly Minimum Data Set (MDS) dated [DATE] reflected a Brief Interview of Mental Status (BIMS) score of 15 out of 15 indicating cognitively intact. Section J, Health Conditions showed Resident #61 had shortness of breath or trouble breathing when lying flat.
A review of the Order Summary Report with active orders as of 12/01/23 revealed the following orders:
(10/24/23) oxygen 2 liters per minute per nasal cannula as needed for shortness of breath and/or to keep oxygen sats above 92% (concentrator only; no portable oxygen tanks)- every shift for shortness of breath/decreased oxygen saturation related to respiratory failure, unspecified whether with hypoxia or hypercapnia, COPD with acute lower respiratory infection, and no tanks in the smoking courtyard and (06/12/23) may go LOA without a responsible party.
The Treatment Administration Record for October 2023 showed oxygen 2 liters per minute per nasal cannula as needed for shortness of breath with a start date of 10/24/23. Oxygen was administered each day and every shift.
The Treatment Administration Record also showed oxygen 2 liters per minute via nasal cannula as needed for shortness of breath with a start date of 10/21/23 and discontinued on 10/24/23. Oxygen was administered each day and every shift.
The Treatment Administration Record for October 2023 showed an order for oxygen 2 liters per minute every shift with a start date of 06/23/23 and discontinued on 10/13/23. Oxygen was administered each day and every shift.
The Weights and Vitals Summary for oxygen saturations showed the last oxygen saturation was checked on 09/13/23 while the resident was on oxygen via nasal cannula.
Review of a Progress Note dated 10/24/23 revealed Resident #61 was witnessed smoking in a non-smoking area with oxygen tank on wheelchair. The resident had a history of noncompliance with smoking. He was to only use a concentrator for Oxygen supplementation. No more portable oxygen tanks to be given for safety purposes due to resident's noncompliance.
Review of a Progress Note dated 09/22/23 revealed the resident was smoking (alleged) marijuana in an unauthorized area of the facility. The resident was informed of the facility smoking policy and told if he does it again, he will have to transfer to another facility.
The Smoking Evaluation dated 10/21/23 showed Resident #61 used tobacco/nicotine products. He smoked cigarettes. The resident had the cognitive ability to smoke safely, physical dexterity to smoke safely, visual ability to smoke safely, and had the physical ability to smoke safely. The evaluation showed Resident #61 was able to light a cigarette safely with a lighter, he smokes safely, he utilizes ashtrays safely and properly. The resident was able to extinguish the cigarette safely and completely when finished smoking, communicate the reason oxygen must always be shut off prior to lighter use, and communicate the risks associated with smoking per the evaluation. Based on the evaluation, Resident #61 must be supervised by staff, volunteer, or family member at all times when smoking. The statement resident need for safe smoking aide was left blank. The resident must request smoking materials from staff. Intervention had been reviewed. Resident/ resident representative / family have been informed of smoking policies/procedures and Care plan has been reviewed/updated were checked. The form was completed by Staff C, Assistant Director of Nursing.
The care plan related to smoking initiated 09/22/23 revealed a focus area to include Resident #61 desires to smoke. He had been assessed as able to smoke with supervision. The goal showed the resident will adhere to the smoking policy daily and will demonstrate safe smoking practices through the next review date of 12/14/23. Interventions included accompany resident to designated smoking area and provide supervision.
On 12/01/23 at 11:26 a.m., the Director of Nursing (DON) stated Resident #61 was admitted into the facility with burns from smoking while using oxygen. He had COPD and respiration evaluations were done upon admission and oxygen saturations should be monitored one time per day or every shift. The doctor changed the orders for oxygen from scheduled to as needed because Resident #61 goes outside and smokes while wearing the nasal cannula with the oxygen tank on the wheelchair. The staff would have to go out and get him and take him back to his room because he would be noncompliant with smoking. When the doctor changed the order to as needed for the oxygen, she[TRUNCATED]
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Free from Abuse/Neglect
(Tag F0600)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to protect the resident's right to be free from abuse by n...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to protect the resident's right to be free from abuse by not ensuring one resident (#30) out of two residents reviewed was free from restraints which caused physical harm (bruising and skin tear).
Findings included:
Review of the facility's November 2023 Reporting log showed one entry dated 11/19/23 with an allegation of abuse. The entry included Resident 30's name, the report number and the allegation of abuse was unsubstantiated.
During an interview on 11/27/23 at 10:40 a.m. the Risk Manager (RM) stated she was notified by Staff C, Registered Nurse (RN)/Assistant Director of Nursing (ADON) on 11/19/23 around 2:01 p.m. that a certified nursing assistant was transferring Resident #30 from bed to a wheelchair and caused Resident #30's hands to bruise and caused a skin tear. The RM stated, following the chain of command she notified the Administrator/Abuse Coordinator immediately. The RM stated Staff S, Certified Nursing Assistant (CNA) admitted to restraining Resident #30's hands down and caused the skin tear. The RM said, I immediately educated him on not restraining residents. The RM stated the incident occurred on 11/19/23 around 5:00 a.m.; however, I was not notified until 2:01 p.m. However, the staff know they are supposed to report to me immediately within 2 hours. The RM stated she spoke with Resident #30 who alleged Staff S, CNA came into his room and bruised his hands, all because he did not want to get up. The RM stated another resident called the police on behalf of Resident #30 and said she followed up with the police while they were here. The RM stated Staff S, CNA did work until the end of the shift on 11/19/23 due the incident not being reported to staff until the end of day shift around 2:45 p.m.
Review of Staff S's, CNA witness statement, dated 11/20/23, showed, 530 AM second to last person I take care of. Usually I leave him until last because he don't like to be changed. Came in room with stuff to change him. He was sleeping and I turned on the lights [Resident #30] eyes open and repositioned himself he yelled at me turn lights off. I went to the sink he turned light off. I told him I need to change you. I turned the light back on I pulled the sheet off and he pulled it on, I pulled it back off again I explained his bed was wet and he need to be changed. He said [explicative] I want to sleep. I explained I can't leave you like this. I opened his brief. He was ok but when I tried to turn him like normally do, he punched me 10 times from a supine position. I grabbed right shoulder and turned him quickly while he was punching me. He tried to get up and still cussing me out after a while he gave up I changed his brief and gown I am not sure I successfully changed him and removed fitted sheet. He punched again and again I grabbed his hand and tore his skin on hand. I only grabbed the hand that tore. I do hold his hand down when your replacing he tried to wipe his blood on me. I then told the nurse his hand was torn when I grabbed his hand from his punches. He was still cursing me out and I grabbed the wheelchair to help him in the bed, but he transferred himself back to bed. He call me the N word lots of time. I am sorry about grabbing his arms I didn't mean to hurt his hand.
During an interview on 11/27/23 at 10:50 a.m. the RM stated Staff S, CNA should have introduced himself and left Resident #30 alone as he asked. The RM stated Staff S, CNA did not respect or show dignity to Resident #30 by restraining him and opening his brief. The RM stated she started education on abuse with the entire building, but only educated Staff S, CNA on not restraining residents. The RM stated no respect or dignity training was provided to staff. The RM stated Staff S, CNA was terminated because of a substantiated allegation of abuse.
Review of Staff T's, Registered Nurse (RN) witness statement dated 11/19/23 at 5:30 p.m. showed, Called to the room this morning 11/19/23 at 6:00 a.m. by Nursing Assistant. Reported patient with skin tear to right hand. Small amount of bleeding noted. Area cleaned bandaged applied. Nursing Assistant was changing linen. Cause unknown.
Review of Resident #88's witness statement dated 11/19/23 at 2:28 p.m. showed, Resident states she call the [County] Sheriff Department to report that [Resident #30] got jumped on. Resident states [Resident #30] told her CNA rough with him.
Review of Resident #30's witness statement dated 11/19/23 at 2:25 p.m. showed, Resident states around 6 am guy come in and grab his night shirt and stated he has to get you up. Grabs my hands to sit me up and I stated, look at what your doing you stupid Nurse then he left I transferred to wheelchair. My hand bleeding and bruise.
Review of Staff U's, Licensed Practical Nurse (LPN) witness statement dated 11/19/23 at 3:50 p.m. showed, This nurse arrived this AM. Was given report by an off going LPN (nightshift). She stated resident received a skin tear and then she cleaned it up and applied a [adhesive bandage]. No further details were given.
Review of the facility's five-day reportable showed the 11/19/23 allegation of abuse was not substantiated.
Review of Staff S's, CNA employee record revealed a Notice of Disciplinary Action dated 11/20/23 and showed, 11-19-23 Alleged Abuse pending investigation. 11-20-23 12:43 p.m. Alleged abuse upon investigation was found to be substantiated. Investigation performed, Abuse found to be substantiated . CNA terminated.
During an interview on 11/27/23 at 11:15 a.m. the RM stated there was a discrepancy between the five-day reportable results and Staff S's, CNA employee file. The RM stated Staff S, CNA was terminated due to the abuse of Resident #30. The RM stated the Administrator/Abuse Coordinator was responsible for making the final decision as to whether an abuse investigation was substantiated or not.
During an interview on 11/29/23 at 11:30 a.m. the Administrator/Abuse Coordinator stated, I went by the definition of abuse when I answered No to the allegation being substantiated. The Administrator/ Abuse Coordinator stated abuse was defined as a willful act to cause harm. The Administrator/ Abuse Coordinator stated he believed that Staff S, CNA did not go into Resident #30's room and willfully set out to hurt Resident #30. The Administrator/Abuse Coordinator stated Staff S, CNA was wrong for holding Resident #30 down, and confirmed Staff S's actions caused harm resulting in a skin tear. Continuing, he stated but Staff S, CNA did not willfully mean to harm [Resident #30]. The Administrator/Abuse Coordinator stated Staff S, CNA was terminated because he restrained Resident #30 and should not have acted this way. The Administrator/Abuse Coordinator stated that Staff S's employee record was wrong because the abuse was not substantiated. The Administrator/Abuse Coordinator was asked why was Staff S terminated if abuse was not substantiated? The Administrator/Abuse Coordinator stated Staff S was terminated because he should have left Resident #30's room when he was asked to, but he chose to stay. The Administrator/Abuse Coordinator was asked for any reasonable person who stated No to another person's actions and it is not respected wouldn't that be considered intentional actions? The Administrator/Abuse Coordinator stated, To me, he did not set out to willfully hurt the resident. I know the resident and I know the employee and I know there was no willful act to cause harm, but because he did not walk away he was termed because his actions resulted in harm.
Review of the admission Record showed Resident #30 was admitted to the facility on [DATE] with diagnoses to include to urinary tract infection, site not specified, paroxysmal atrial fibrillation, muscle weakness generalized, adult failure to thrive and schizoaffective disorder, bipolar type.
Review of Resident #30's current care plan, initiated on 12/2/21, showed, Focus: [Resident #30] prefers to deviate from plan of care with refusing psych services. Interventions: Accept resident's right to refuse and show respect for resident's decisions. The goal, with a target date of 12/28/23, showed: Resident will remain free from complications related to deviation from plan of care thru next review date.
Review of the Quarterly Minimum Data Set (MDS), dated [DATE], showed Resident #30 had a Brief Interview for Mental Status (BIMS) of 14 (cognitively intact).
Review of a progress noted dated 11/19/2023 at 6:27 a.m. showed, Patient noted with skin tear to right low hand. Small amount of bleeding noted. Area cleaned and dry bandage applied. An additional progress note dated 11/19/2023 at 3:27 p.m. showed, Resident called 911 they arrived. MOD [Manager on Duty] notified resident making allegations. Risk manager notified. Spoke with ARNP [Advance Registered Nurse Practitioner] for [Doctor's Name] to notify them of the incident. Residents [family member] called no message left voicemail full. Skin assessment completed. Review of Resident #30's skin assessment dated [DATE] at 3:34 p.m. showed, B. NEW skin conditions: Right hand (back) skin tear, Left hand (back) discoloration noted and other (specify) discoloration right arm above wrist.
During an interview on 11/30/23 at 8:50 a.m. Resident #30 stated the morning that [Staff S, CNA] woke me up it was about 6:00 a.m. and [Staff S] told me I had to get up. I do not like to get up until about 8:30 a.m. Resident #30 stated, when I told [Staff S] No, [Staff S] proceeded to pull me up by my arms bruising me. Resident #30 stated he continued to tell Staff S he did not want to get up however Staff S CNA did not listen and pulled him by his arms to a seated position on his bed. Resident #30 stated, I feel like I was abused.
An observation on 11/30/23 at 8:50 a.m. showed Resident #30 had bruising on his left arm above the wrist and a skin tear on his right hand. Photographic Evidence was obtained with the resident's permission.
During an interview on 11/30/23 at 2:00 p.m. Staff U, Licensed Practical Nurse (LPN) stated when she came on shift about 6:45 a.m. the day of 11/19/23 she was given report by the morning nurse who stated Resident # 30 had a new skin tear that was cleaned up and a bandage was put on it. She said there was no mention of abuse and she did not think to ask about abuse. Staff U, LPN stated, I was the nurse who completed the skin assessment on 11/19/23.
Review of the facility's policy titled, Abuse, Neglect, Exploitations and Misappropriation Prevention Program, revised date April 2021 showed, Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse and physical or chemical restraint not required to treat the resident's symptoms. 5. Establish and maintain a culture of compassion and caring for all residents and particularly those with behavioral, cognitive and emotional problems.
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Report Alleged Abuse
(Tag F0609)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to ensure all allegations of abuse and injuries of unknown...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to ensure all allegations of abuse and injuries of unknown source were reported within the required two hour time frame for two residents (#30 and #137) out of two residents reviewed for reporting allegations of abuse.
Findings included:
1. Review of the facility's November 2023 Reporting log showed one entry dated 11/19/23 with an allegation of abuse. The entry included Resident 30's name, report number and the allegation of abuse was unsubstantiated.
During an interview on 11/27/23 at 10:40 a.m. Staff R, Risk Manager (RM) stated she was notified by Staff C, Registered Nurse (RN)/Assistant Director of Nursing (ADON) on 11/19/23 around 2:01 p.m. that a certified nursing assistant was transferring Resident #30 from bed to a wheelchair and caused Resident #30's hands to bruise and caused a skin tear. The RM stated, following the chain of command she notified the Administrator/Abuse Coordinator immediately. The RM stated that Staff S, Certified Nursing Assistant (CNA) admitted to restraining Resident #30's hands down and caused the skin tear. The RM stated, I immediately educated him on not restraining Residents. The RM stated the incident occurred on 11/19/23 around 5:00 a.m. however I was not notified until 2:01 p.m. The RM stated the staff know they are supposed to report to me immediately within two hours. The RM stated the facility reported the allegation of abuse a little later than the two hours required. The RM stated when the allegation was reported to her at 2:01 p.m. on 11/19/23 she believed the allegation was not reported until around 5:00 p.m. on 11/19/23, missing the mandatory two hour reportable time. The RM was asked for a copy of the Nursing Home Reporting Federal Five Day Report Manager Status Log for the reported incident.
Review of the Nursing Home Reporting Federal Five Day Report Manager Status Log showed Resident #30's immediate report [number] was initially submitted to the State Agency on 11/19/23 at 6:13 p.m.
Review of Staff S's, CNA witness statement, dated 11/20/23 showed, 530 AM second to last person I take care of. Usually I leave him until last because he don't like to be changed. Came in room with stuff to change him. He was sleeping and I turned on the lights [Resident #30] eyes open and repositioned himself he yelled at me turn lights off. I went to the sink he turned light off. I told him I need to change you. I turned the light back on I pulled the sheet off and he pulled it on, I pulled it back off again I explained his bed was wet and he need to be changed. He said [explicative] I want to sleep. I explained I can't leave you like this. I opened his brief. He was ok but when I tried to turn him like normally do, he punched me 10 times from a supine position. I grabbed right shoulder and turned him quickly while he was punching me. He tried to get up and still cussing me out after a while he gave up I changed his brief and gown I am not sure I successfully changed him and removed fitted sheet. He punched again and again I grabbed his hand and tore his skin on hand. I only grabbed the hand that tore. I do hold his hand down when your replacing he tried to wipe his blood on me. I then told the nurse his hand was torn when I grabbed his hand from his punches. He was still cursing me out and I grabbed the wheelchair to help him in the bed, but he transferred himself back to bed. He call me the N word lots of time. I am sorry about grabbing his arms I didn't mean to hurt his hand.
During an interview on 11/27/23 at 10:50 a.m. the RM stated Staff S should have introduced himself and left Resident #30 alone as he asked. The RM stated Staff S certainly did not respect or show dignity to Resident #30 by restraining him and opening his brief. The RM stated Staff S, CNA was terminated because of a substantiated allegation of abuse.
Review of Staff T's, Registered Nurse (RN) witness statement dated 11/19/23 at 5:30 p.m. showed, Called to the room this morning 11/19/23 at 6:00 a.m. by Nursing Assistant. Reported patient with skin tear to right hand. Small amount of bleeding noted. Area cleaned bandaged applied. Nursing Assistant was changing linen. Cause unknown.
Review of Resident #88's witness statement dated 11/19/23 at 2:28 p.m. showed, Resident states she call the [County] Sheriff Department to report that [Resident #30] got jumped on. Resident states [Resident #30] told her CNA rough with him.
Review of Resident #30's witness statement dated 11/19/23 at 2:25 p.m. showed, Resident states around 6 am guy come in and grab his night shirt and stated he has to get you up. Grabs my hands to sit me up and I stated look at what your doing you stupid Nurse then he left I transferred to wheelchair. My hand bleeding and bruise.
Review of Staff U's, Licensed Practical Nurse (LPN) witness statement dated 11/19/23 at 3:50 p.m. showed, This nurse arrived this AM. Was given report by an off going LPN (nightshift). She stated the resident received a skin tear and then she cleaned it up and applied a band-aid. No further details were given.
Review of the facility's five-day reportable showed the 11/19/23 allegation of abuse was not substantiated.
Review of Staff S's, CNA employee record revealed a Notice of Disciplinary Action dated 11/20/23 and showed, 11-19-23 Alleged Abuse pending investigation. 11-20-23 12:43 p.m. Alleged abuse upon investigation was found to be substantiated. Investigation performed, Abuse found to be substantiated. CNA terminated.
During an interview on 11/27/23 at 11:15 a.m. the RM stated there was a discrepancy between the five-day reportable results and Staff S's, CNA employee file. The RM stated Staff S, CNA was terminated due to the abuse of Resident #30. The RM stated the Administrator/Abuse Coordinator was responsible for making the final decision as to whether an abuse investigation was substantiated or not.
During an interview on 11/29/23 at 11:30 a.m. the Administrator/Abuse Coordinator stated, I went by the definition of abuse when I answered No to the allegation being substantiated. The Administrator/ Abuse Coordinator stated abuse was defined as a willful act to cause harm. The Administrator/ Abuse Coordinator stated he believed that Staff S, CNA did not go into Resident #30's room and willfully set out to hurt Resident #30. The Administrator/Abuse Coordinator stated Staff S, CNA was wrong for holding Resident #30 down, and confirmed Staff S's actions caused harm resulting in a skin tear. Continuing, he stated but Staff S, CNA did not willfully mean to harm Resident #30. The Administrator/Abuse Coordinator stated Staff S, CNA was terminated because he restrained Resident #30 and should not have acted this way. The Administrator/Abuse Coordinator stated that Staff S's employee record was wrong because the abuse was not substantiated. The Administrator/Abuse Coordinator was asked why was Staff S terminated if abuse was not substantiated? The Administrator/Abuse Coordinator stated Staff S was terminated because he should have left Resident #30's room when he was asked to, but he chose to stay. The Administrator/Abuse Coordinator was asked for any reasonable person who stated No to another person's actions and it is not respected wouldn't that be considered intentional actions? The Administrator/Abuse Coordinator stated, To me, he did not set out to willfully hurt the resident. I know the resident and I know the employee and I know there was no willful act to cause harm, but because he did not walk away he was termed because his actions resulted in harm.
Review of the admission Record showed Resident #30 was admitted to the facility on [DATE] with diagnoses to include urinary tract infection, site not specified, paroxysmal atrial fibrillation, muscle weakness generalized, adult failure to thrive and schizoaffective disorder, bipolar type.
Review of Resident #30's current care plan, initiated on 12/2/21, showed, Focus: [Resident #30] prefers to deviate from plan of care with refusing psych services. Interventions: Accept resident's right to refuse and show respect for resident's decisions. The goal, with a target date of 12/28/23, showed: Resident will remain free from complications related to deviation from plan of care thru next review date.
Review of the Quarterly Minimum Data Set (MDS), dated [DATE], showed Resident #30 had a Brief Interview for Mental Status (BIMS) of 14 (cognitively intact).
Review of a progress noted dated 11/19/2023 at 6:27 a.m. showed, Patient noted with skin tear to right low hand. Small amount of bleeding noted. Area cleaned and dry bandage applied. An additional progress note dated 11/19/2023 at 3:27 p.m. showed, Resident called 911 they arrived. MOD [Manager on Duty] notified resident making allegations. Risk manager notified. Spoke with ARNP [Advance Registered Nurse Practitioner] for [Doctor's Name] to notify them of the incident. Residents [family member] called no message left voicemail full. Skin assessment completed. Review of Resident #30's skin assessment dated [DATE] at 3:34 p.m. showed, B. NEW skin conditions: Right hand (back) skin tear, Left hand (back) discoloration noted and other (specify) discoloration right arm above wrist.
During an interview on 11/30/23 at 8:50 a.m. Resident #30 stated the morning that [Staff S, CNA] woke me up it was about 6:00 a.m. and [Staff S] told me I had to get up. I do not like to get up until about 8:30 a.m. Resident #30 stated, when I told [Staff S] No, [Staff S] proceeded to pull me up by my arms bruising me. Resident #30 stated he continued to tell Staff S he did not want to get up however Staff S CNA did not listen and pulled him by his arms to a seated position on his bed. Resident #30 stated, I feel like I was abused.
An observation on 11/30/23 at 8:50 a.m. showed Resident #30 had bruising on his left arm above the wrist and a skin tear on his right hand. Photographic Evidence was obtained with the resident's permission.
During an interview on 11/30/23 at 2:00 p.m. Staff U, Licensed Practical Nurse (LPN) stated when she came on shift about 6:45 a.m. the day of 11/19/23 she was given report by the morning nurse who stated Resident # 30 had a new skin tear that was cleaned up and a bandage was put on it. She said there was no mention of abuse and she did not think to ask about abuse. Staff U, LPN stated, I was the nurse who completed the skin assessment on 11/19/23.
2. During an interview on 11/27/23 at 10:15 a.m. Resident #137 stated Staff V, Registered Nurse (RN) came in my room on Tuesday (11/21/23) and deliberately caused a verbal fight with her. Resident #137 stated she asked Staff V, RN to come in twice a shift but Staff V only came in once at 7:30 p.m. Resident #137 stated, all other nurses come in twice a shift except for Staff V and she had never checked my blood sugar, gave me insulin or checked my blood pressure. Resident #137 stated, when Staff V, RN was asked to come to my room twice a shift she (Staff V) said, Don't tell me how to do my job. I asked for the other nurse on shift to come give me my medications because I did not trust Staff V, RN to give them to me, but the other nurse never came. Resident #137 stated on Thursday (11/23/23) I did not get my insulin or blood pressure medication again. Resident #137 stated on Friday (11/24/23) Staff V, RN came to my room and started another fight with me and said to me, I am here today so you don't want your medication again. Resident #137 stated she told Staff V, RN no that I would like for the other nurse to give my meds to me, and that was when Staff V responded the other nurse was not going to give the meds to you. Resident #137 stated Staff V told her that she (Resident #137) had a problem with everyone. Resident #137 stated, I said no, I just don't want my meds given to me by you. Resident #137 stated she waited a while and didn't get her meds so she called the non- emergency sheriff's department line on Friday (11/23/23) when Staff V, RN would not give her medications to her again. Resident #137 stated an officer from the [County] Sheriff's department came and talked with me. I informed the officer that I don't trust Staff V, RN because she has never given me my medication or checked my blood sugar, not once. Resident #137 stated the police officer got the other nurse to give her medications but the other nurse stated Staff V, RN never told her Resident #137 requested her for medication administration. Resident #137 stated, I told staff I wanted to file a grievance about this but no one came in to have me file one yet.
Review of the Facility's Grievance Log from September 2023 to November 2023 showed no grievances related to medication administration concerns.
During an interview on 11/27/23 at 11:17 a.m. the Administrator/Abuse Coordinator stated police were called to the facility last week, but it was not about Resident #137. The Administrator/Abuse Coordinator stated he had not heard of any incidents related to Resident #137 last week. The Administrator/Abuse Coordinator stated if there was an incident the Unit Manager should have informed the Risk Manager who would have then informed him. The Administrator/Abuse Coordinator stated he was only present in the facility on 11/24/23 for about four hours that day. When informed Resident #137 called the police on Friday and they responded to a concern that Staff V, RN was not providing medication to Resident #137, the Administrator/Abuse Coordinator stated no reporting had been completed on this allegation from 11/24/23. He stated no one had notified him of this incident until now. The Administrator/Abuse Coordinator stated, They should report to the Risk Manager and then to me so that we can ensure timely reporting. This was not done. The Administrator/Abuse Coordinator stated anytime the police were in the facility it should be reported to him.
During an interview on 11/27/23 at 12:32 p.m. Staff J, LPN/UM (Licensed Practical Nurse/Unit Manager) stated she did have a conversation with Staff V, RN about giving her medications. Staff J, LPN/UM stated Resident #137 did not want Staff V, RN to give her medications. Staff J, LPN/UM stated she called Staff C, Registered Nurse (RN)/Assistant Director of Nursing (ADON), who advised if Resident #137 wanted to refuse medications have Staff V, RN with two other staff as witnesses to offer medications to Resident #137.
During an interview on 11/27/23 at 3:00 p.m. Staff W, Certified Nursing Assistant (CNA) stated Resident #137 never refused care from him. Staff W, CNA stated Resident #137 asked for another nurse to give her medications on Friday and then the next thing the police came. Staff W, CNA stated he witnessed Resident #137 refusal for Staff V, RN's attempt to administer medications. Resident #137 asked for another nurse to give her medications and then Staff Y, Licensed Practical Nurse (LPN) administered Resident #137's medications after the police left.
During an interview on 11/27/23 at 3:15 p.m. Staff Y, LPN stated on 11/24/23, 11/25/23 and 11/26/23 she administered medications to Resident #137. Staff Y, LPN stated Staff V, RN would come get her to administer Resident #137's medications when it was time. Staff Y, LPN stated that it does not happen very often that she would have to give medications for another nurse, but she did on 11/24/23, 11/25/23 and 11/26/23. Staff Y, LPN stated Resident #137 was alert and oriented and had the right to request she administer her medications.
Review of the admission Record showed Resident #137 was admitted to the facility on [DATE] with diagnoses to include unspecified diastolic (congestive) heart failure, type 2 diabetes without complications, major depressive disorder, single episode, moderate and chronic migraine without aura.
Review of the care plan revealed it was updated on 11/24/23 with a new focus that showed, [Resident #137] exhibits the following behaviors: combative with care, refusing medications, anxiousness, etc- refusing nursing care, speaker music extremely loud. The interventions included: Anticipate care needs and provide them before resident becomes overly stressed, Approach resident in a calm manner and explain actions, reappproach resident if agitation is noted, request psychiatric consult if needed and update the physician of increased presence or severity of behaviors.
Review of the Quarterly Minimum Data Set (MDS), dated [DATE], showed Resident #137 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 (cognitively intact).
During an interview on 11/29/23 at 10:50 a.m. the Risk Manager (RM) stated she was first made aware of the incident involving Resident #137 on 11/24/23 by the Agency for Health Care Administration (AHCA) surveyor who reported the allegation on 11/27/23 to the Administrator. The RM stated she reviewed Resident #137's medication administration record for November 2023 and Resident #137 did miss her medications on 11/22/23 and 11/23/23. The RM stated the one date showed medication was refused. The RM stated any resident had the right to be provided medication by another nurse. The RM stated Staff V, RN had been suspended as of today pending investigation. The RM stated knowing the conflict between Staff V, RN and Resident #137, If I have anything to do with it [Staff V RN] would not be assigned to [Resident #137] again. Continuing she said, I plan to go through to see if any grievances for medication look at refusals. The RM stated law enforcement was notified of the incident on 11/24/23 by Resident #137 and Resident #137's representative and Abuse Registry were notified on 11/27/23 after the AHCA Surveyor reported the incident to the facility.
During an interview on 11/29/23 at 1:20 p.m. the Administrator/Abuse Coordinator stated, We are currently investigating so, I don't feel comfortable talking about this case until we fully investigate this.
During a telephone interview on 11/29/23 at 2:55 p.m. Staff V, RN stated Resident #137 never had a problem until the facility put a roommate in Resident #137's room that she did not like. Staff V, RN stated she had known Resident #137 for a long time. Staff V stated that she explained to Resident #137 she did not have a private room, so a roommate was placed in her room. Staff V stated Resident #137 started saying, I don't like you. Staff V, RN stated Resident #137 accused her of giving her the wrong pill and told me I do what I want. Staff V stated Resident #137 does not like when staff go in her room, and with a roommate staff have to go in the room. Staff V stated after that Resident #137 started saying I was not to administer her medications anymore. I did notify Staff J, LPN/UM that Resident #137 called the police and refused for me to administer her medications. I did work 11/25/23 and 11/26/23 on Resident #137's unit after the incident on 11/24/23, but I never took care of [Resident #137] again. I never went back into [Resident #137's] room again. Staff V, RN stated, Right now I am suspended pending investigation.
During an interview on 11/30/23 at 2:55 p.m. Staff J, LPN/UM stated Staff V, RN did report to me and informed me the police were at the facility on 11/24/23. Staff J LPN/UM stated she was informed that Resident #137 called the police regarding medication refusal. Staff J, LPN/UM stated that she made sure that she reported the police presence in the facility to the Risk Manager on 11/24/23.
During an interview on 11/30/23 at 3:00 p.m. the Risk Manager (RM) stated she did not recall getting any notice on 11/24/23 from Staff J, LPN/UM. The RM proceeded to take out two phones and showed there were no emails or texts on 11/24/23 from Staff J, LPN/UM. The RM stated the first time she heard about the police being in the facility for Resident #137 was when the State Surveyor reported it.
Review of the facility's policy titled, Abuse, Neglect, Exploitations and Misappropriation - Reporting and Investigating, revised September 2022, showed: 1. If resident abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source is suspected, the suspicion must be reported immediately to the administrator and to other officials according to law. 3. Immediately is defined as within two hours of an allegation involving abuse or result in serious bodily injury.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure two residents (#30 and #203) were treated with respect and di...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure two residents (#30 and #203) were treated with respect and dignity out of fifty eight residents sampled.
Findings included:
1. During an interview on 11/30/23 at 8:50 a.m. Resident #30 stated, Staff S, Certified Nursing Assistant (CNA) woke him up at about 6:00 a.m. Staff S told me I had to get up. Resident #30 stated, I do not like to get up until about 8:30 a.m. Resident #30 reported telling Staff S No, Resident #30 stated he continued to tell Staff S he did not want to get up; however, Staff S ignored his requests and pulled him by his arms to a seated position on his bed causing bruising.
Review of Staff S's, CNA witness statement, dated 11/20/23, showed, 530 AM second to last person I take care of. Usually I leave him until last because he don't like to be changed. Came in room with stuff to change him. He was sleeping and I turned on the lights [Resident #30] eyes open and repositioned himself he yelled at me turn lights off. I went to the sink he turned light off. I told him I need to change you. I turned the light back on I pulled the sheet off and he pulled it on, I pulled it back off again I explained his bed was wet and he need to be changed. He said [explicative] I want to sleep. I explained I can't leave you like this. I opened his brief. He was ok but when I tried to turn him like normally do, he punched me 10 times from a supine position. I grabbed right shoulder and turned him quickly while he was punching me. He tried to get up and still cussing me out after a while he gave up I changed his brief and gown I am not sure I successfully changed him and removed fitted sheet. He punched again and again I grabbed his hand and tore his skin on hand. I only grabbed the hand that tore. I do hold his hand down when your replacing he tried to wipe his blood on me. I then told the nurse his hand was torn when I grabbed his hand from his punches. He was still cursing me out and I grabbed the wheelchair to help him in the bed, but he transferred himself back to bed. He call me the N word lots of time. I am sorry about grabbing his arms I didn't mean to hurt his hand.
During an interview on 11/27/23 at 10:50 a.m. the Risk Manager (RM) stated Staff S, CNA should have introduced himself and left Resident #30 alone as the resident had requested. The RM stated the actions by Staff S, CNA did not respect or show dignity to Resident #30. The RM stated no respect or dignity training was ever provided to staff.
Review of the admission Record showed Resident #30 was admitted to the facility on [DATE] with diagnoses to include urinary tract infection, site not specified, paroxysmal atrial fibrillation, muscle weakness generalized, adult failure to thrive and schizoaffective disorder, bipolar type.
Review of Resident #30's current care plan, initiated on 12/2/21, showed, Focus: [Resident #30] prefers to deviate from plan of care with refusing psych services. Interventions: Accept resident's right to refuse and show respect for resident's decisions. The goal, with a target date of 12/28/23, showed: Resident will remain free from complications related to deviation from plan of care thru next review date.
Review of the Quarterly Minimum Data Set (MDS), dated [DATE], showed Resident #30 had a Brief Interview for Mental Status (BIMS) of 14 out of 15 (cognitively intact).
2. During an interview on 11/27/23 at 5:51 p.m. Resident #203 stated, My name is wrong on the door. Resident #203 spelled her first name which did not match the spelling of her first name on Resident #203's name plate on the door. Resident #203 stated she told staff about her name being misspelled but staff told her it was alright because her name was right in her medical record so it was not really a problem. (Photographic Evidence Obtained)
A review of the admission Record showed Resident #203 was admitted to the facility on [DATE] with diagnoses to include major depressive disorder, recurrent.
Review of the current care plan showed Resident #203's name was misspelled multiple times throughout the care plan.
Review of the Five-Day Minimum Data Set (MDS), dated [DATE], showed Resident #203 had a BIMS score of 14 out of 15 (cognitively intact).
Review of Resident #203's Durable Power of Attorney showed Resident #203's name was spelled the way Resident #203 spelt it during the interview on 11/27/23 at 5:51 p.m. The Patient Information Form sent to the facility from [Local Hospital] for Resident #203's admission on [DATE] showed Resident #203's spelling of her first name matched the Durable Power of Attorney documents and matched the correct spelling given by Resident #203 during the interview on 11/27/23 at 5:51 p.m.
During an interview on 11/30/23 at 3:20 p.m. Staff B, Licensed Practical Nurse (LPN) stated she was Resident #203's consistent nurse, but Resident #203 had never mentioned that her name was spelled wrong on her door. Staff B, LPN stated had Resident #203 mentioned her name being misspelled she would have ensured it was spelled correctly. Staff B, LPN stated Resident #203's name not being spelled right on her door was a dignity issue since Resident #203 mentioned it and it must have bothered her.
During an interview on 11/30/23 at 3:30 p.m. Staff J, LPN/Unit Manager (UM) stated she was not aware there was an issue with Resident #203's name on her door or in the electronic medical record. Staff J, LPN/UM stated it could be fixed but the Admissions Department are the ones who put the names of residents in the electronic medical records when residents are newly admitted .
During an interview on 11/30/23 at 3:35 p.m. the Admissions Director (AD) stated the Admissions Department copied all new resident names off the hospital records that accompanied each resident to the facility. The AD reviewed Resident #203's hospital records and compared Resident #203's name to the facility's admission Record. The AD stated, That must have been a typo, and confirmed Resident #203's name was spelled wrong in the facility's electronic medical record and on Resident #203's name plate on the door.
Review of the facility's policy titled, Dignity, revised February 2021, showed: Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being level of satisfaction with life, and feeling of self-worth and self-esteem. 1. Residents will be treated with dignity and respect at all times. 2. The facility culture supports dignity and respect for residents by honoring resident goals, choices, preferences, values and beliefs. This begins with the initial admission and continues throughout the resident's facility stay. 5. When assisting with care, residents are supported in exercising their rights. For example, residents are: d. allowed to choose when to sleep, eat and conduct activities of daily living.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews the facility failed to ensure housekeeping and maintenance services maintained a safe and s...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews the facility failed to ensure housekeeping and maintenance services maintained a safe and sanitary homelike environment related to a one resident's (#149) toilet with a rust like substance and ceilings in disrepair (Southwest Wing) in a resident occupied area in one of five wings.
Findings included:
An observation was conducted on 11/27/23 at 10:42 a.m. of Resident #149's toilet. On the top back portion of toilet where the pipe meets the toilet there was a rust-colored substance on the toilet. The screws on the bottom of the toilet also had a rust-colored substance. Resident #149 said, I've taken pictures of it and reported it and I've had the nurses and the Unit Manager look at it. They say they're going to tell someone, and nothing happens. The resident confirmed she uses the toilet. (Photographic Evidence Obtained)
Review of Resident #149's Minimum Data Set (MDS), dated [DATE], Section C - Cognitive Patterns revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating the resident has no cognitive impairments. Review of Resident #149's medical record revealed she is continent of bladder, continent of bowel, and independent with toileting.
An observation was conducted on 11/27/23 at 12:55 p.m. of the ceiling in the Southwest Wing, next to the ceiling light revealed peeling paint, a brownish tan staining, cracked ceiling pieces that were hanging down. (Photographic Evidence Obtained)
On 12/01/23 at 12:29 p.m. an interview was conducted with Staff II, Registered Nurse (RN)/Unit Manager (UM) he said he doesn't know about Resident #149's toilet. He said When something is wrong or needs to be fixed the process is to notify maintenance through an [electronic notification system] but I like to personally tell them because I don't know if they got it in [electronic notification system], but I know they know about if I talked to them personally. He went into Resident #149's bathroom and confirmed she uses the toilet and confirmed there was rust on the back of the toilet seat and at the bottom of the toilet by the screws.
On 12/01/23 at 12:32 p.m. an interview was conducted with Staff II, RN/UM and he observed the peeled, stained, cracked ceiling in the resident hallway between the nurses' station and the residents' common room of the 200 hallway. He said the ceiling has been that way since he started working at the facility, in July (2023). He said he told maintenance about it and they have worked on it because it used to leak and they had to keep a bucket under it.
On 12/01/23 at 12:38 p.m. an interview was conducted with the Maintenance Director and he said, We have [electronic notification system] that is an electronic device and that is how work orders are created. Every time a work order opens the maintenance department gets a notification. They can also call me on my cell phone. The Maintenance Director confirmed he knows about the ceiling in the Southwest Wing. He stated, what happened was we got a new AC (air condition) unit and the drain leaked, and once I have a leak I have to wait about 24 hours before I can repair it so the drywall is dry. I have made one repair on it already and put a patch over it but the last leak we had was about 3 days ago so I can repair it now that it's been long enough .He said the leaks have been happening on and off for about three weeks. He reviewed Resident #149's picture evidence and confirmed there was rust on the toilet where the plumbing meets the toilet. He also confirmed there was rust on the screws at the bottom of the toilet. He said rust happens because there is a leak and the water sits there and causes rust. He said the rust is probably on the screws because the water has leaked onto the screws and sat on the metal screws.
Review of the facility's Homelike Environment policy, revised February 2021, revealed the following:
Policy Statement
Residents are provided with a safe, clean, comfortable and homelike environment an encouraged to use their personal belongings to the extent possible.
Policy Interpretation and Implementation
.2. The facility staff and management maximizes, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. these Characteristics include: a. clean, sanitary and orderly environment .
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Grievances
(Tag F0585)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure a prompt effort was made to resolve a grievance voiced by one...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure a prompt effort was made to resolve a grievance voiced by one resident (#137) out of one resident reviewed for grievances related to care and treatment.
Findings included:
During an interview on 11/27/23 at 10:12 a.m. Resident #137 stated, My family brings me diapers, but there have been times I go to sleep and they get taken. Resident #137 stated when she was in need of a brief, the ones she bought were gone, so someone must have taken them from her room while she was asleep. Resident #137 stated she had informed staff of this multiple times but no one had done anything about it.
Review of the Facility's Grievance Logs from September 2023 to November 2023 showed no grievances related to Resident #137's missing briefs.
Review of the admission Record showed Resident #137 was admitted to the facility on [DATE] with diagnoses to include major depressive disorder, single episode, moderate.
Review of the active care plans for Resident #137 revealed:
Focus, initiated on 9/23/21, showed:[Resident #137] exhibits the following behaviors: confabulates/fabricates stories AEB [as evidenced by]: Refuses therapy at times. C/o (complains) with every roommate/resident to make it difficult and have them want to move. Refusing medications. She often calls police when daily routine does't (sic) go her way. The interventions included; Approach resident in a calm manner and explain actions, provide positive reinforcement for successful interactions/efforts, and update physician of increase in presence or severity of behaviors.
Focus, initiated on 1/8/22, showed: [Resident #137] has an alteration in elimination AEB: is incontinent of bowel and bladder, impaired mobility, is at risk for constipation. The goals included: Resident will be clean, dry, and odor free daily thru the next review date. Target Date: 11/30/23
Review of the Quarterly Minimum Data Set (MDS), dated [DATE], showed Resident #137 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 (cognitively intact).
During an interview on 12/01/23 at 11:30 a.m. Staff J, Licensed Practical Nurse (LPN)/Unit Manager (UM) stated, Resident #137 does not have family that comes to visit. Staff J LPN/UM stated Resident #137 did not have visitors. Staff J LPN/UM stated, Resident #137 did order food from outside and briefs from online and did get packages all the time. Staff J LPN/UM stated, I have not heard about [Resident #137] having any concerns related to briefs being taken. Staff J LPN/UM stated, My staff haven't reported it.
During an interview on 12/01/23 at 11:45 a.m. Staff X, Certified Nursing Assistant (CNA) stated Resident #137 did have her own briefs however she used the facility briefs on Resident #137. Staff X, CNA stated Resident #137 did complain of her personal briefs being stolen on a weekly basis however Staff X, CNA had not done any grievances or told anyone about it because she used facility briefs on Resident #137 and those specific briefs were not Resident #137's personal property, it was the facility's property, so there was nothing to grievance. Staff X, CNA stated when Resident #137 would complain of the briefs being stolen she would acknowledge and agree with Resident #137 to keep her happy but did not address this concern with anyone else.
During an interview on 12/01/23 at 11:50 p.m., Staff J, LPN/UM stated staff did use facility briefs first, however any complaint or concern a resident addresses to staff should be on a grievance form. Staff J, LPN/UM stated when Resident #137 had concerns about the briefs the assigned CNA should have informed the nurse on duty and Resident #137's concerns should have been documented on a grievance.
During an interview on 12/01/23 at 11:59 a.m. the Director of Nursing (DON) stated, it was the responsibility of the staff member the resident told about their concern, to ensure a grievance form was completed.
Review of the facility's policy titled, Grievance/Complaints, Filing Policy, revised April 2017, showed: 1. Any resident, family member, or appointed resident representative may file a grievance or complaint concerning care, treatment, behavior of other residents, staff members, theft of property, or any other concerns regarding his or her stay at the facility. Grievances also may be voiced or filed regarding care that has not been furbished. 3. All grievances, complaints or recommendation stemming from resident or family groups concerning issues of resident care in the facility will be considered. Actions on such issues will be responded to in writing, including a rationale for the response.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0660
(Tag F0660)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to develop and implement an effective discharge plan to meet the nee...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to develop and implement an effective discharge plan to meet the needs and goals for one resident (#190) out of the sampled four residents.
Findings included:
On 11/27/23 at 12:20 p.m., Resident #190 reported he wanted to leave the facility. He stated staff were looking for an Assisted Living Facility (ALF) to transfer him to, but he does not want to go to an ALF. The resident asked, Why can't I just walk out of the door? Resident #190 stated he can work and wants to work. He was working prior to coming to the facility and he was very good with his hands.
Review of the admission Record showed Resident #190 was initially admitted to the facility on [DATE] with diagnoses to include hypertensive urgency and inadequate housing.
Review of Section C - Cognitive Patterns of the Quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #190 had a Brief Interview for Mental Status (BIMS) score of 14 out of 15 indicating cognitively intact.
A progress note, dated 08/04/23, revealed social services received a call from the resident's family member. He was asking about the resident and was looking to take the resident home to live with him out of state. Social Services will assist with this process.
Further review of the progress notes did not reflect follow up notes assisting with the discharge.
A review of the active care plans, with a target date of 2/13/24, for Resident #190 did not show a care plan focus related to discharge.
On 12/01/23 at 9:08 a.m. Staff L, Social Services Assistant (SSA) reported Resident #190 was homeless prior to being admitted to the facility and he never mentioned anything to her about wanting to leave.
On 12/01/23 at 9:26 a.m. Staff L, SSA reported she spoke to the Social Services Director via phone, and he reported the family member did not call back and he had not heard anything from him. Staff L, SSA reported they do the initial discharge care plans for both short term and long-term residents. The care plans are updated and reviewed quarterly. She stated Resident #190 should have had a care plan related to discharge.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0678
(Tag F0678)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure the code status accurately reflected the Advance Directive wi...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure the code status accurately reflected the Advance Directive wish for one resident (#219) out of 58 sampled residents.
Findings included:
Review of Resident #219's admission Record revealed he was admitted to the facility on [DATE]. His medical diagnoses included metabolic encephalopathy, dementia, major depressive disorder, hypertension, and urinary tract infection.
Review of Resident #219's active physician orders revealed an order, started on 11/8/23 and without an end date, for FULL CODE (full resuscitative measure).
Review of Resident #219's care plan, with an initiation date of 11/9/23, revealed [Resident #219] has expressed the following wishes regarding code status and has the following advance directives in place: is DNR [do not resuscitate], HCS [health care surrogate], DPOA [Durable Power of Attorney], HIPPA [health insurance portability and accountability act] and LW [living will]. The goal revealed, resident wishes regarding code status and advanced directives will be followed by staff. The interventions included, Discuss Advanced Directives with resident and/or appointed health care representative. Honor resident's wishes regarding Advanced Directives/ DNR status.
Review of Resident #219's Social Services Note dated 11/9/23 at 1:55 p.m. revealed, .Advanced directives reviewed: DNR, DPOA, LW & HCS on chart .
Review of Resident #219's Medical Certification for Medicaid Long-Term Care Services and Patient Transfer Form (AHCA Form 5000-3008), dated 11/8/23, revealed the following:
Section H. Advanced Care Planning
Advanced Directive: Yes
Living Will: Yes
Do Not Resuscitate (DNR): No
Review of Resident #219's medical record revealed he had a DPOA form on file and his Do Not Resuscitate Order, dated 9/12/22, was signed by the DPOA and the physician.
An interview was conducted on 11/28/23 at 1:58 p.m. with Staff JJ, Licensed Practical Nurse (LPN) she confirmed she was Resident #219's nurse. She said, [Resident #219] is a full code. If someone is unresponsive, I check the resident's chart and I look at the main screen under their picture and it says their code status.
An interview was conducted on 11/28/23 at 1:59 p.m. with Staff II, Registered Nurse (RN)/Unit Manager (UM). He reviewed the advanced directive book located at the nurse's station and confirmed Resident #219's code status is not in the advanced directive book. Staff II, RN/UM reviewed Resident #219's advanced directive care plan and said, I see two different things for the same day. I see on 11/9/23 he is care planned for a full code but then on 11/9/23 I also see he is care planned for DNR, HCS, DPOA, HIPPA, and LW. But according to his physician order he is a full code. Staff II, RN/UM reviewed the documents section in the electronic medical record and confirmed the resident has a State of Florida DO NOT RESUCITATE ORDER in his electronic chart dated 9/12/2022. Staff II, RN/UM said this [points to the state of Florida Do Not Resuscitate Order] tells me he is a DNR. So, I need to follow up with Social Services to see what he is because I have conflicting information.
An interview was conducted on 11/28/23 at 2:13 p.m. with the Director of Nursing (DON). She reviewed Resident #219's physician orders, care plans, and Do Not Resuscitate order, dated 9/12/22. The DON said Social Services is responsible for advance directives and she will go get her.
An interview was conducted on 11/28/23 at 2:25 p.m. with Staff I, Social Services Assistant (SSA). She said Resident #219 is fairly new. As a Social Worker, for a new admission, we check advance directives by looking at what we've been sent from the hospital, we ask the families and request copies if we don't have copies. Once we get the copies we will upload it into the [Electronic Medical Record]. She said if there is a discrepancy between what documents are in the electronic record and what the doctor's order says we will notify the Unit Manager and have the order updated because Social Services cannot change physician orders. Staff I, SSA said, When he [Resident #219] came in he had a DNR uploaded, and the care plan was updated that he is a DNR. I am not sure if he is his own responsible party or not. I don't remember where his DNR form came from. Before the nurse can put the order in, we have to have the yellow DNR form in our hand. But he is leaving in a couple days. Staff II, RN/UM asked Staff I, SSA if Resident #219 was a DNR or not. Staff I, SSA said, He has a DNR in his chart and he is care planned to be a DNR, so he is a DNR.
Review of the facility's policy titled, Advance Directives, revised September 2022, revealed the following:
Policy Statement
The resident has the right to formulate an advance directive, including the right to accept or refuse medical or surgical treatment. Advanced directives are honored in accordance with state law and facility policy.
.Determining Existence of Advanced Directive.
1. Prior to or upon admission of a resident, the social services director or designee inquires the resident, his/her family members and/or his or her legal representative, about the existence of any written advance directive.
.If the Resident Has an Advance Directive
1. If the resident or the resident representative has executed one or more advance directive(s), or executes one upon admission, copies of these documents are obtained and maintained in the same section of the resident's medical record and are readily retrievable by any facility staff.
2. The director of nursing services (DNS) or designee notified the attending physician of advanced directives (or changed in advance directives) so that appropriate orders can be documented in the residents medical record and plan of care .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of Resident #322's admission Record revealed she was admitted to the facility on [DATE] from an acute care hospital. H...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of Resident #322's admission Record revealed she was admitted to the facility on [DATE] from an acute care hospital. Her medical diagnoses included chronic obstructive pulmonary disease (COPD), cerebral infarction, type 2 diabetes, muscle weakness and Bell's Palsy.
An observation was conducted on 11/27/23 at 9:43 a.m. Resident #322's bilevel positive airway pressure (bipap) respiratory mask was placed on the nightstand next to her bed. The bipap mask was not in a labeled bag. (Photographic Evidence Obtained)
An observation was conducted on 11/28/23 at 8:28 a.m. Resident #322's bipap mask was observed to be in the drawer of her nightstand not in a labeled bag. (Photographic Evidence Obtained)
An interview was conducted with Resident #322 on 12/1/23 at 11:35 a.m. The resident was in her room, sitting in her wheelchair, with her bags packed. She stated she wears a bipap at night and she puts it on herself. She said her family brought in the bipap machine and she was not aware it needed to be in a bag. She said she uses it because she has sleep apnea.
Review of Resident #322's physician orders as of 12/1/23 did not reveal any orders related to the use of a bipap.
Review of Resident #322's active care plans did not reveal a care plan related to the use of a bipap with goals and interventions in place.
An interview was conducted on 12/01/23 at 11:41 a.m. with Staff JJ, Licensed Practical Nurse (LPN). She confirmed she is Resident #322's nurse and said, I don't believe she [Resident #322] has a bipap. Staff JJ, LPN reviewed Resident #322's physician orders and confirmed there were no orders for a bipap. Staff JJ, LPN said, typically for bipap's we keep the mask in a labeled bag and we notify respiratory about it.
An interview was conducted on 12/01/23 at 1:59 a.m. with the Director of Nursing (DON) and she said Resident #322 brought her bipap from home. The DON confirmed there were no physician's orders or anything related to the resident having a bipap in her medical record.
3. Review of Resident #102's admission Record revealed she was initially admitted to the facility on [DATE] and readmitted on [DATE]. Her medical diagnoses included acute respiratory failure with hypoxia, pneumonia, chronic obstructive pulmonary disease with (acute) exacerbation, personally history of pulmonary embolism, emphysema, pleural effusion, and chronic pulmonary embolism.
On 11/27/23 at 9:59 a.m. Resident #102 was observed to be receiving 3.5 liters per minute (LPM) oxygen via a nasal cannula. The resident said she is supposed to be on 3LPM. (Photographic Evidence Obtained)
Review of a physician's order revealed a start date of 8/13/23 and no end date for oxygen 2 liters/minute via nasal cannula every night shift for respiratory distress.
An observation was conducted on 11/27/23 at 5:18 p.m. and Resident #102 was observed to be receiving 3LPM of oxygen via a nasal cannula.
An observation was conducted on 11/28/23 at 11:15 a.m. Resident #102 was in her room receiving 3LPM of oxygen via nasal cannula. The resident said she is supposed to have her oxygen on at night, but she will put it on during the day.
An observation was made on 12/1/23 at 12:08 p.m. of Resident #102 in her room receiving 3.5LPM of oxygen via a nasal cannula. The resident said she is supposed to be on 3LPM of oxygen all the time except when she is smoking.
An interview was conducted on 12/01/23 at 12:09 p.m. with Staff JJ, Licensed Practical Nurse (LPN) and she confirmed Resident #102 was on 3.5LPM of oxygen. Staff JJ, LPN said the physician order says she (Resident #102) is supposed to be on 2L at night but she thought the resident was supposed to be on 3LPM and she will clarify the order with the resident's Nurse Practitioner.
Review of Resident #102's November 2023 Treatment Administration Record (TAR) revealed Resident #102 received oxygen at 2liters/minute via-nasal cannula every night shift for Respiratory distress from November 1st through November 30th.
Review of Resident #102's care plan, with an initiated date of 4/18/23, revealed [Resident #102] has a potential for complications of respiratory distress r/t [related to] dx [diagnosis] of: COPD, acute respiratory failure, emphysema, and 10/21/23 SOB [shortness of breath] while laying flat. The goal revealed, Resident will be able to maintain patent airway and will not exhibit signs of respiratory distress daily thru next review. The interventions included, Administer medications as ordered; observe for effectiveness and for SEs [side effects] . Administer oxygen as ordered .
Based on observations, record reviews, and interviews, the facility failed to ensure the provision of respiratory care was in accordance with professional standards of practice for three residents (#61, #322, and #102) of the three sampled residents receiving oxygen therapy.
Findings included:
1. A review of the admission Record showed Resident #61 was initially admitted to the facility on [DATE] with diagnoses to include burn of unspecified degree of multiple sites of head, face, and neck, COPD (chronic obstructive pulmonary disease), respiratory failure, major depressive disorder, anxiety disorder, muscle weakness, and lack of coordination.
Review of Section C - Cognitive Patterns of the Quarterly MDS, dated [DATE], reflected a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating cognitively intact. Section J - Health Conditions showed Resident #61 had shortness of breath or trouble breathing when lying flat.
A review of the Order Summary Report with active orders as of 12/01/23 revealed the following orders:
- oxygen 2 liters per minute per nasal cannula as needed for shortness of breath and/or to keep oxygen sats (saturations) above 92% (concentrator only; no portable oxygen tanks)- every shift for shortness of breath/decreased oxygen saturation related to respiratory failure, unspecified whether with hypoxia or hypercapnia, COPD with acute lower respiratory infection, and no tanks in the smoking courtyard, start date 10/24/23.
-Albuterol Sulfate Inhalation Nebulization Solution via nebulizer four times a day for shortness of breath.
The Treatment Administration Records for November and October 2023 showed:
- Oxygen 2 liters per minute per nasal cannula as needed for shortness of breath with a start date of 10/24/23. Oxygen was administered each day and every shift.
- Oxygen 2 liters per minute via nasal cannula as needed for shortness of breath with a start date of 10/21/23 and discontinued on 10/24/23. Oxygen was administered each day and every shift.
-Oxygen 2 liters per minute every shift with a start date of 06/23/23 and discontinued on 10/13/23. Oxygen was administered each day and every shift.
The Weights and Vitals Summary for oxygen saturations showed the last oxygen saturation was checked on 09/13/23 while the resident was on oxygen via nasal cannula. There was no evidence that the oxygen saturations were checked without the resident using oxygen.
A Progress Note on 10/24/23 indicated Resident #61 was to only use a concentrator for oxygen supplementation. No more portable oxygen tanks to be given for safety purposes due to resident's noncompliance with smoking.
The care plan related to respiratory distress, initiated on 06/12/23, revealed a focus area of a potential for complications of respiratory distress related to a diagnosis of chronic obstructive pulmonary disease (COPD). The goal showed Resident #61 would be able to maintain patent airway and will not exhibit signs of respiratory distress daily through the next review date of 12/14/23. Interventions included administer medications as ordered, observe for effectiveness and for side effects, nebulizer treatments as ordered and observe for effectiveness, oxygen saturations as ordered, administer oxygen as ordered, vital signs as ordered and as needed, perform lung sounds / respiratory assessment as needed, elevate head of bed >30 degrees to minimize shortness of breath, store respiratory equipment in infection control bag when not in use and change every week and as needed, and observe for signs and symptoms of respiratory infection and distress and update physician if noted.
On 11/27/23 at 11:01 a.m., the nebulizer mask was observed unbagged and attached to the siderail on the bed in the resident's room. (Photographic Evidence Obtained)
On 11/28/23 at 9:05 a.m., the nebulizer mask was observed unbagged and attached to the siderail on the bed in the resident's room.
No progress notes from September 2023 to present about the resident being noncompliant with storing nebulizer mask in a bag.
On 12/01/23 at 11:26 a.m. the Director of Nursing (DON) stated Resident #61 was admitted into the facility with burns from smoking while using oxygen. He has COPD and respiration evaluations are done upon admission and oxygen saturations should be monitored one time per day or every shift. The doctor changed the orders for oxygen from scheduled to as needed because Resident #61 goes outside and smokes while wearing the nasal cannula with the oxygen tank on the wheelchair. The staff would have to go out and get him and take him back to his room because he would be noncompliant with smoking. When the doctor changed the order to as needed for the oxygen, she would expect to see oxygen saturations being monitored at least every shift. There should be ongoing monitoring because Resident #61 has an order for oxygen as needed, and he smokes. The DON stated he had an order to monitor oxygen saturations. She confirmed the last oxygen saturation was checked in September (2023). The DON stated that was not her expectation and there could be some negative effects because he was not being monitored as he should be for oxygen saturations. The Director of Nursing (DON) confirmed nebulizer masks should be stored in a plastic bag.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to monitor medication parameters for two residents (#73 and #27) out...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to monitor medication parameters for two residents (#73 and #27) out of the sampled eight residents.
Findings included:
1. A review of the admission Record showed Resident #73 was initially admitted into the facility on [DATE] with diagnoses to include hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, hyperlipidemia, chronic pain syndrome, and hypertension.
A review of the Order Summary Report indicated the following active order as of 11/30/23:
Diltiazem HCl Oral Tablet 120 MG (milligram)- Give 1 tablet by mouth two times a day for hypertension. Hold for heart rate less than 65.
A review of the Medication Administration Record (MAR) and Treatment Administration Record (TAR) for November 2023 showed parameters were not monitored prior to or at the time the medication was administered. There was no documentation related to the heart rate prior to or at the time the medication was administered at 6:30 a.m. and 4:30 p.m.
A review of the Weights and Vitals Summary for pulse showed the heart rate was not monitored around the time the medication was administered at 6:30 a.m. and 4:30 p.m.
The care plan, initiated on 11/06/23, related to the potential for complications related to an alteration in cardiac function due to diagnosis of hypertension showed interventions to include but not limited to administer medications as ordered, vital signs as ordered and as needed, and apical pulse as ordered.
On 12/01/23 at 11:45 a.m. the Director of Nursing (DON) confirmed the heart rate was not monitored per the MAR or the Weights and Vitals Summary around the time the medication was administered. She stated there are negative effects related to staff not monitoring the heart rate and this could cause a lot of problems.
2. A review of the admission Record showed Resident #27 was initially admitted into the facility on [DATE] with diagnoses to include encephalopathy, type 2 diabetes, atherosclerotic heart disease of native coronary artery with angina pectoris with documented spasm, hyperlipidemia, and hypertension.
A review of the Order Summary Report indicated the following active orders as of 12/01/23:
-
Gabapentin capsule 100 MG- Give 2 capsules by mouth every 12 hours for diabetic neuropathy. Observe for adverse effects. Indicate n- if not observed or y- if it was observed. If observed, notify the physician.
-
Isosorbide mononitrate extended release 24-hour 60 MG- Give 60 mg by mouth one time a day. Hold for systolic blood pressure less than 100 and heart rate below 60 related to hypertension.
-
Midodrine HCL Tablet 10 MG- Give 1 tablet by mouth three times a day for hypotension. Hold for systolic blood pressure greater than 140.
-
Propranolol HCl Tablet 20 MG- Give 20 mg by mouth one time a day. Hold for systolic blood pressure less than 100, and heart rate less than 60 related to hypertension.
A review of the MARs for October and November 2023 showed parameters were not monitored prior to or at the time the medications were administered. There was no documentation related to the blood pressure, heart rate, and monitoring for adverse effects prior to or at the time the medications were administered.
A review of the Weights and Vitals Summary for pulse showed the heart rate was not monitored around the time the medications were administered at 9:00 a.m. The systolic blood pressure was not monitored around the time the medications were administered at 6:30 a.m., 9:00 a.m., 11:30 a.m., and 4:30 p.m.
The care plan, initiated on 12/08/22, related to the potential for complications related to an alteration in cardiac function due to diagnosis of hypertension showed interventions to include but not limited to administer medications as ordered and vital signs as ordered and as needed.
The care plan, initiated on 12/29/19, related to nutrition risk due to diabetes showed interventions to include but not limited to medications as ordered and monitor/document for side effects and effectiveness.
On 12/01/23 at 11:51 a.m. the DON confirmed the heart rate and systolic pressure was not monitored per the MAR or the Weights and Vitals Summary around the time the medication was administered. She stated there are negative effects related to staff not monitoring the heart rate and blood pressure and this could cause a lot of problems.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review the facility failed to ensure medications were stored in a locked medication cart and not left at bedside for one resident (#103) of six sampled resid...
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Based on observation, interview and record review the facility failed to ensure medications were stored in a locked medication cart and not left at bedside for one resident (#103) of six sampled residents for medication administration observations.
Findings included:
On 11/29/2023 at 8:45 a.m. Staff D, Licensed Practical Nurse (LPN) was observed administering medications to Resident #103. Staff D placed the cup filled with oral medications, the nebulizer medication as well as the Serevent diskus on Resident #103's overbed table without a barrier or cleansing of the table. After administering the medications, Staff D removed her gloves, left the room and returned to the medication cart without hand sanitizing. Further observation showed Staff D had left the Serevent diskus on Resident #103's overbed table after leaving the room. On interview Staff D stated she was not supposed to leave the medication in the resident's room. Staff D stated, So, sorry. Staff D re-entered the resident's room and removed the Serevent diskus and replaced it in the medication cart, without cleansing it.
During an interview on 11/30/23 at 3:00 p.m. the Director of Nursing (DON) stated the staff was not to leave medication at the bedside.
Review of the facility's policy titled, Medication Labeling and Storage, revised February 2023, showed the facility stores all medications and biologicals in locked compartments under proper temperature, humidity and light controls. Only authorized personnel have access to keys. Policy Interpretation and Implementation, Medication Storage: 5. Medication are stored in an orderly manner in cabinets, drawers, carts or automatic dispensing systems. Each resident's medications are assigned to an individual cubical, drawer, or other holding area to prevent the possibility of missing medications of several residents.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review the facility failed to ensure professional standards and practices were followed related to accurate documentation on a Medication Administration Reco...
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Based on observation, interview and record review the facility failed to ensure professional standards and practices were followed related to accurate documentation on a Medication Administration Record (MAR) for one resident (#137) of 58 sampled residents.
Findings included:
On 11/29/23 at 10:40 a.m. Staff G, Licensed Practical Nurse (LPN) was observed performing glucose monitoring for Resident #137. Staff G, LPN cleaned Resident #137's right middle finger with alcohol and pricked the area with a glucometer. The blood glucose level was 174. Staff G walked down the hallway to the other medication cart (Cart 2) to obtain the insulin needed for blood glucose coverage for Resident #137. Staff B, LPN applied gloves and removed the insulin pen from medication Cart 2 and placed it on a barrier. Staff B primed the insulin pen and drew up the ordered 2 units for coverage. Staff G, LPN returned to Resident #137's room with the insulin pen and administered the insulin into Resident #137's left arm. Staff G then walked down the hall to Staff B and medication Cart 2. The insulin was returned to the cart by Staff B, LPN. Staff B, LPN documented in the electronic November Medication Administration Record (MAR) her initials as having been the nurse to administer the insulin to Resident #137.
During an interview on 11/30/23 at 2:50 p.m. Staff B, LPN, stated I told them I am uncomfortable with this. I told them they need to put it (the MAR), on the other nurse's MAR. She (Resident #137) doesn't get the interaction that my other patients get. I told them this was a problem. They (the other staff) come and ask me about her (Resident #137), and I don't have her. Staff B stated that [Staff J, LPN/Unit Manager (UM)] asked her (Resident #137) if she wanted me back. They did not ask me if I wanted her (Resident #137) back. Yes, when the other nurse (Staff G, LPN) gives [Resident #137] her medications, I sign off that the medication was given. The other nurse (Staff G, LPN) does not sign off on the MAR on her cart. The other nurse (Staff G, LPN) should be signing off the medication administration under her name not mine.
During an interview on 12/01/23 at 9:00 a.m. Staff J, LPN/UM stated Resident #137 only wanted certain nurses and aides. Staff B, LPN was assigned to the resident even though she cannot care for the resident. Staff J stated Staff G, LPN was giving Resident #137 her medications, even though the resident was assigned to Staff B, LPN. The assessments of Resident #137 were to be done by Staff G, even though the resident was not assigned to her. Staff J, LPN/UM stated, The resident will also ask for her (Staff J), that the resident knows her name, and she will assist with [Resident #137]. [Staff G] gives the meds and tells [Staff B] she gave them. Staff J, LPN/UM verified Staff G had given the medications (on 11/30/23) and they were signed as being performed by Staff B. Staff J stated, My ADON (Assistant Director of Nursing) stated another nurse can give the medications for another nurse. I was taught if I did not give the medication I don't sign as I gave the medication.
During an interview on 12/01/23 at 9:10 a.m. the Director of Nursing (DON) stated she was aware [Resident #137's] electronic MAR was in medication Cart 2 (Staff B, LPN's cart). The DON stated, We don't want to move the medications from Cart 2 to Cart 1. This would confuse the agency nurses we have working at times. The DON reviewed Resident #137's MAR and verified the medications were being signed out by Staff B, LPN even though she was not administering the medications. The DON stated they will add Resident #137 to Staff G's, LPN/UM medication Cart 1 and assignment. The DON stated, As a nurse it was not acceptable to sign you have given a medication when you were not the one administering the medications. The DON stated, [Resident #137] was not assigned to Staff G on the board but the resident does have her.
Review of the facility's policy titled, Charting and Documentation, revised July 2017, showed all services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, functional or psychosocial condition, shall be documented in the resident's medical record. The medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care. Policy Interpretation and Implementation: 4. Entries may only be recorded in the resident's clinical record by licensed personnel in accordance with state law and facility policy. 7. Documentation of procedures and treatments will include care-specific details, including: a. the date and time the procedure/treatment was provided; b. the name and title of the individual (s) who provided the care.
Review of the facility's policy titled, Administering Medications, revised on April 2019, showed medications are administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation: 22. The individual administering the medication initials the resident's MAR on the appropriate line after giving each medication and before administering the next ones. 23. As required or indicated for medication, the individual administering the medication records in the resident's medical record: a. the date and time the medication was administered; g. the signature and title of the person administering the drug. 23. Staff follows established facility infection control procedures (e.g. hand washing, antiseptic technique, gloves, isolation precautions, etc.) for the administration of medications, as applicable.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0849
(Tag F0849)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure hospice services were being provided in accordance with acc...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure hospice services were being provided in accordance with accepted professional standards and principles due to a lack of communication and documentation in the medical record for one resident (#191) of one resident reviewed for hospice.
Findings included:
On 12/01/23 at 9:24 a.m. Resident #191 stated he had no concerns with hospice and two ladies came to visit him recently from hospice.
A medical record review was conducted for Resident #191 for hospice services. A review of the admission Record showed Resident #191 was initially admitted to the facility on [DATE] with diagnoses to include malignant neoplasm of unspecified part of left bronchus or lung.
Review of Section C - Cognitive Patterns of the Quarterly Minimum Data Set (MDS), dated [DATE], reflected a Brief Interview for Mental Status (BIMS) score of 13 out of 15 indicating cognitively intact. Review of Section O - Special Treatment, Procedures, and Programs showed Resident #191 was on hospice.
The medical record revealed no documented evidence of communication between the facility and the hospice service provider.
A care plan related to hospice, dated 07/28/23, showed the resident was diagnosed with a terminal condition or an end stage condition and was at risk for loss of dignity during dying process and for unavoidable significant declines related to cancer malignant neoplasm of Left bronchus. The interventions showed the resident was receiving hospice services.
On 12/01/23 at 1:57 p.m. a Certified Nursing Assistant (CNA) was sitting at the nursing station and was asked if they had a hospice notebook for the residents. She stated each resident had a notebook for hospice and proceeded to look through the notebooks at the nursing station. She stated, I see one for everyone except for him (Resident #191).
On 12/01/23 at 2:00 p.m., Staff GG, Licensed Practical Nurse (LPN) confirmed hospice came in to the see Resident #191.
On 12/01/23 at 9:30 a.m. the hospice contract and hospice notes for Resident #191 were requested from the Director of Nursing (DON). She stated the Administrator would have the contract.
On 12/01/23 at 2:10 p.m. the hospice contract and hospice notes for Resident #191 were requested from the Director of Nursing (DON) and were not provided.
The hospice contract and hospice notes were not provided for Resident #191 to the survey team at the time of exit on 12/1/23 at 6:45 p.m.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0565
(Tag F0565)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to follow-up on concerns, complaints and/or grievances identified during three Resident Council meetings (September 2023, October 2023, and No...
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Based on interview and record review, the facility failed to follow-up on concerns, complaints and/or grievances identified during three Resident Council meetings (September 2023, October 2023, and November 2023) of five Resident Council meeting minutes reviewed.
Findings included:
During a Resident Council meeting conducted on 11/28/2023 from 10:00 a.m. to 11:00 a.m. with Residents #83, #88, #166, #6, #133, #155, #53, and #30, the residents said when a grievance or concern is identified at a Resident Council meeting, the facility does not follow-up.
Review of the Resident Council meeting minutes revealed the following:
-September 2023:
Resident expressed her tray was missing an item - she was encouraged to notify the CNA [certified nursing assistant] or Nurse.
Resident expressed concern with room furniture.
-October 2023:
Resident expressed missing belongings from her room. Resident was advised to put in a grievance.
-November 2023:
Resident expressed concern for lost cell phone. Resident advised to put in a grievance.
Resident expressed missing a piece of clothing. Resident was advised to put in a grievance.
Review of the Grievance Logs for September 2023, October 2023, and November 2023 did not reveal any filed grievances originating from the Resident Council, or Director of Activities.
During an interview on 11/30/2023 at 2:25 p.m. the Activities Director (AD) stated she is usually present for all Resident Council meetings and assists the residents to coordinate. The AD stated if a resident expresses a concern or grievance, she will advise them to complete a grievance, and said she would inform the social worker. The AD said she does not file the grievance for the resident.
An interview was conducted with Staff L, Social Services Assistant (SSA) and Staff I, SSA on 11/30/2023 at 2:35 p.m. Both SSAs stated anyone can file a grievance and if the resident tells a staff member; they should file the grievance. Staff I said if a resident at Resident Council expresses a concern, the staff member present should file the grievance, not just tell one of them. Both Staff L and Staff I said they complete the grievance investigation and provide feedback on resolution to the resident to ensure it is acceptable to them. They stated their goal is to complete this within 2-3 days.
During an interview with the Director of Nursing (DON) on 12/01/2023 at 12:06 p.m., she stated it is the responsibility of the staff person, to whom the concern is reported, to complete the grievance and follow up. She said if a grievance is voiced at Resident Council, the staff member present should submit the grievance on the resident's behalf.
Review of a facility-provided policy titled, Grievances/Complaints, Filing, dated April 2017 showed:
3. All grievances, complaints or recommendations stemming from resident or family groups concerning issues of resident care in the facility will be considered. Actions on issues will be responded to in writing including a rationale for the response.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review and review of the facility's policy, the facility failed to complete the Preadmission Screenin...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review and review of the facility's policy, the facility failed to complete the Preadmission Screening and Resident Review (PASRR) Level II upon a new qualifying mental health diagnosis and/or ensure the accuracy of a PASRR Level I for eight residents (#27, #48, #68, #92, #140, #154, #188, #200) of 10 sampled residents with mental health diagnoses.
Findings included:
1. Review of the admission Record revealed Resident #68 was admitted to the facility on [DATE] and with a readmission on [DATE] with a primary diagnosis of orthopedic aftercare following surgical amputation. Further review of the admission Record revealed subsequent diagnoses that included recurrent major depressive disorder as of 04/24/2023 and bipolar disorder as of 04/18/2023.
Review of the admission Minimum Data Set (MDS), dated [DATE], for Resident #68 under Section I - Diagnoses showed diagnoses of depression and bipolar disorder; and Section N - Medications revealed antidepressant medications were received during the seven of the past seven days.
Review of the Psychiatry Note, dated 09/14/2023, showed diagnoses of bipolar disorder and depression.
Review of the care plans initiated on 09/12/2023 showed the resident had the potential for adverse side effects related to the use of psychotropic medications: antidepressant for treatment of depression and antipsychotic for bipolar disorder and depression.
Review of the PASRR Level I, dated 04/17/2023, revealed Section 1A MI (mental illness) or suspected MI (check all that apply) was blank. All of Section II (Other Indications for PASRR [preadmission screening and resident review] Screen Decision-Making) was marked no. Section III (PASRR Screen Provisional admission or Hospital Discharge Exemption) was marked not a provisional admission; Section IV (PASRR Screen Completion) was marked no diagnosis or suspicion of Serous Mental Illness or Intellectual Disability indicated. Level II PASRR evaluation not required.
2. Review of the admission Record revealed Resident #92 was admitted [DATE] with a primary diagnosis of anoxic brain damage. Further review of the admission Record revealed subsequent diagnoses that included recurrent major depressive disorder as of 12/22/2022, unspecified dementia as of 12/22/2022, schizophrenia as of 12/22/2022 and cognitive communication deficit as of 12/22/2022.
Review of the Quarterly MDS, dated [DATE], for Resident #92 under Section I - Diagnoses showed diagnoses that included non-Alzheimer's dementia, depression, schizophrenia, cognitive communication deficit and anoxic brain damage; and under Section N - Medications showed antipsychotic, antianxiety, antidepressant medications were received during seven of the past seven days.
Review of the Psychiatry Note, dated 09/06/2023, showed diagnoses included depression, insomnia, dementia, and schizophrenia.
Review of the care plans, initiated on 12/23/2023, showed the resident had the potential for adverse side effects related to the use of psychotropic medications: antidepressant for treatment of depression, antipsychotic for treatment of schizophrenia and anticonvulsant for anxiety as of 08/16/2023.
Review of the PASRR Level I, dated 12/21/2022, revealed Section 1A marked depressive disorder. All of Section II was checked no. Section III was checked not a provisional admission. Section IV was checked no diagnosis or suspicion of Serious Mental Illness or Intellectual Disability indicated. Level II PASRR evaluation not required.
3. Review of admission Record revealed Resident #200 was admitted to the facility on [DATE], with a primary diagnosis of old myocardial infarction. Further review of the admission Record revealed subsequent diagnoses that included schizophrenia, recurrent major depressive disorder, and suicidal ideations all as of 11/02/2023.
Review of the admission MDS, dated [DATE], for Resident #200 revealed Section I - Diagnoses showed diagnoses of anxiety disorder, depression, schizophrenia and under Section N - Medications showed antipsychotic, antianxiety, and antidepressant were received during seven of the past seven days .
Review of the care plans, initiated on 11/15/2023, showed the resident had the potential for adverse side effects related to the use of psychotropic medications: antidepressant for treatment of depression, antipsychotic for treatment of schizophrenia.
Review of the PASRR Level I, dated 11/01/2023, revealed Section 1A was blank. All of Section II was marked no. Section III was marked not a provisional admission; Section IV was marked no diagnosis or suspicion of Serous Mental Illness or Intellectual Disability indicated. Level II PASRR evaluation not required.
4. Review of admission Record revealed Resident #154 was admitted to the facility on [DATE], with a readmission on [DATE] and with a primary diagnosis of acute osteomyelitis of left ankle and foot as of 08/23/2023. Further review of the admission Record revealed subsequent diagnoses that included schizophrenia as of 12/17/2022, recurrent major depressive disorder as of 12/19/2022 and anxiety disorder as of 07/05/2023.
Review of the Quarterly MDS, dated [DATE], for Resident #154 under Section I - Diagnoses showed diagnoses of anxiety disorder, depression, schizophrenia.
Review of the Psychiatry Note, dated 09/06/2023, showed diagnoses that included depression, schizophrenia, and neurocognitive deficit.
Review of the care plans, initiated on 07/06/2023, showed the resident had the potential for adverse side effect related to the use of psychotropic medications: antidepressant for treatment of depression, antianxiety for anxiety, antipsychotic for treatment of schizophrenia.
Review of the PASRR Level I, dated 07/04/2023, revealed Section 1A included anxiety disorder and depressive disorder. All of Section II was marked no. Section III was marked not a provisional admission; Section IV was marked no diagnosis or suspicion of Serous Mental Illness or Intellectual Disability indicated. Level II PASRR evaluation not required.
5. Review of the admission Record revealed Resident #27 was admitted to the facility on [DATE] with a readmission on [DATE], and with a primary diagnosis of encephalopathy. Further review of the admission Record revealed subsequent diagnoses that included Parkinsonism as of 10/27/2023; altered mental status as of 10/27/2023; psychotic disorder with delusions due to known physiological condition as of 03/25/2021; recurrent major depressive disorder as of 06/25/2020; unspecified mood affective disorder as of 06/25/2020; unspecified dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety as of 12/19/2019.
Review of the 5-day MDS, dated [DATE], for Resident #27 revealed Section I Diagnoses showed diagnoses that included other neurologic conditions, non-Alzheimer's dementia, Parkinson's disease, depression, psychotic disorder, altered mental status, and Section N - Medications showed antipsychotic, antidepressant medications were received during seven of the past seven days.
Review of Psychiatry Note, dated 11/08/2023, showed diagnoses that included Parkinson psychosis, dementia, depression, and insomnia.
Review of the care plans, initiated on 12/08/2022, showed the resident had the potential for adverse side effects related to the use of psychotropic medications: antidepressant for treatment of insomnia.
Review of the PASRR Level I dated 12/20/2019 revealed Section 1A included mood disorder. All of Section II was marked no. Section III was marked not a provisional admission; Section IV was marked no diagnosis or suspicion of Serous Mental Illness or Intellectual Disability indicated. Level II PASRR evaluation not required.
6. Review of the admission Record revealed Resident #48 was admitted to the facility on [DATE] with a primary diagnosis of fibromyalgia. Further review of the admission Record revealed subsequent diagnoses that included unspecified dementia without behavioral disturbance, recurrent major depressive disorder, and mood affective disorder all as of 08/29/2023.
Review of the admission MDS, dated [DATE], for Resident #48 revealed Section I - Diagnoses showed diagnoses that included non-Alzheimer's dementia, depression, unspecified mood affective disorder; and Section N - Medications showed antipsychotic, and antidepressant medications were received six of the past seven days.
Review of the Psychiatry Note, dated 09/20/2023, showed diagnoses that included depression and dementia disorder.
Review of the care plans, initiated on 08/30/2023, showed the resident had the potential for adverse side effects related to the use of psychotropic medications: antidepressant for treatment of depression, antipsychotic for treatment of mood disorder.
Review of the PASRR Level I dated 08/28/2023 revealed Section 1A was blank. All of Section II was marked no. Section III was marked not a provisional admission; Section IV was marked no diagnosis or suspicion of Serous Mental Illness or Intellectual Disability indicated. Level II PASRR evaluation not required.
7. Review of the admission Record revealed Resident #140 was admitted to the facility on [DATE], with a readmission on [DATE], and with a primary diagnosis of chronic embolism and thrombosis of other specified veins as of 12/02/2018. Further review of the admission Record revealed subsequent diagnoses that included Parkinson's disease as of 12/02/2018, recurrent moderate major depressive disorder as of 05/06/2019, psychotic disorder with delusions due to known physiological condition as of 05/31/2019, generalized anxiety disorder as of 05/31/2019, delusional disorder as of 01/17/2020.
Review of the Quarterly MDS, dated [DATE], for Resident #140 revealed Section I - Diagnoses showed diagnoses that included Parkinson's disease, anxiety disorder depression, psychotic disorder; and Section N - Medications showed antipsychotic, medications received seven of the past seven days.
Review of Psychiatry Note, dated 10/04/2023, showed diagnoses that included Parkinson psychosis, insomnia, and anxiety.
Review of the care plans, initiated on 11/30/2023, showed the resident had the potential for adverse side effects related to the use of psychotropic medications: medications use for the treatment of Parkinson's related psychosis.
Review of the PASRR Level I dated 12/02/2018 revealed Section 1A was blank. All of Section II was marked no. Section III was marked not a provisional admission; Section IV was marked no diagnosis or suspicion of Serous Mental Illness or Intellectual Disability indicated. Level II PASRR evaluation not required.
8. Review of the admission Record revealed Resident #188 was admitted to the facility on [DATE], with a readmission on [DATE], and with a primary diagnosis of displaced of gastrointestinal prosthetic devices as of 06/05/2023. Further review of the admission Record revealed subsequent diagnoses that included schizophrenia as of 04/06/2023, Parkinson's disease as of 05/03/2023, moderate recurrent major depressive order as of 06/05/2023, and dementia with moderate agitation as of 06/05/2023,
Review of the Quarterly MDS, dated [DATE], for Resident #188 revealed Section I - Diagnoses showed diagnoses that included non-Alzheimer's dementia, Parkinson's disease, schizophrenia; and Section N - Medications showed antipsychotic and antidepressants were received seven of the past seven days.
Review of the Psychiatry Note, dated 10/04/023, showed diagnoses that included anxiety, moderate major depressive disorder, and schizophrenia.
Review of the care plans, initiated on 04/06/2023, showed the resident had the potential for adverse side effects related to the use of psychotropic medications: antidepressant for treatment of depression, antipsychotic for treatment of schizophrenia, anticonvulsant for mood disorder and as of 06/07/2023 antianxiety for anxiety.
Review of the PASRR Level I dated 03/29/2023 revealed Section 1A was blank. All of Section II was marked no. Section III was marked not a provisional admission; Section IV was marked no diagnosis or suspicion of Serous Mental Illness or Intellectual Disability indicated. Level II PASRR evaluation not required.
An interview was conducted on 11/30/23 at 3:06 p.m. with the Director of Nursing (DON) and Staff I, Social Services Assistant (SSA). They stated Resident #200's PASRR was dated 11/01/2023 and the diagnoses section (Section I) was blank. They stated Resident #200's mental health diagnoses were added to the resident's facility chart on 11/02/2023 (after the PASRR date). Staff I stated since the dates of the mental health diagnoses were dated after the PASRR date, they did not have to do anything else. The DON stated she checks the (PASRR) site because she was the only one able to look in the site. The DON stated she started reviewing the PASRRs and they were also being reviewed in the Start of Care meetings. The DON stated she was hired in July of 2023 and knew it was an issue and they needed updating and started reviewing all of them. Staff I, SSA stated she called the (PASRR) site and they told her if the resident was not having behavior issues, they did not have to perform an updated PASRR. The DON verified Resident #200 was admitted on [DATE] and the PASRR was completed on 11/01/2023 and had not been updated as of 11/30/2023. During the continued interview with the DON and Staff I, SSA on 11/30/2023 at 3:25 p.m., Staff I stated she was unaware it was required to update the PASRR if a qualifying diagnosis was added after the fact. Staff I was unaware of the Level I having to be redone to see if a Level II was needed. They verified eight out of the ten sampled residents had incorrect PASRRs.
Review of the facility's policy titled, admission Criteria, revised March 2019, showed our facility admits only residents whose medical and nursing care needs can be met. 9. All new admissions and readmissions are screened for mental disorders (MD), intellectual disabilities (ID) or related disorders (RD) per the Medicaid Pre-admission Screening and Resident Review (PASRR) process.
a. The facility conducts a Level I PASRR screen for all-potential admissions, regardless of payer source, to determine if the individual meets the criteria for a MD, ID, or RD.
b. if the Level I screen indicates that the individual may meet the criteria for a MD, ID, or RD, he or she is referred to the state PASRR representative for the Level II (evaluation and determination) screening process. (1) the admission nurse notifies the social services department when a resident is identified as having a possible (or evident) MD, ID, or RD. (2) the social worker is responsible for making referrals to the appropriate state-designated authority.
c. upon completion of the Level II evaluation, the state PASRR representative determines if the individual has a physical or mental condition, what specialized or rehabilitative services he or she needs, and whether placement in the facility is appropriate.
d. the state PASRR representative provides a copy of the report to the facility.
e. The interdisciplinary team determines whether the facility is capable of meeting the needs and services of the potential resident that are outlines in the evaluation.
f. once a decision is made, the state PASRR representative, the potential resident and is or her representative are notified.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Review of admission Record showed Resident #57 was initially admitted to the facility on [DATE] with diagnoses including but not...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Review of admission Record showed Resident #57 was initially admitted to the facility on [DATE] with diagnoses including but not limited to Chronic Embolism and Thrombosis of other specified veins, Difficulty walking, not elsewhere classified, Chronic Obstructive Pulmonary Disease, Insomnia and Parkinson's Disease. A physician order dated 04/07/21 showed, Oxygen 2 L/min per nasal cannula as needed to keep oxygen sats above 92% A second physician order dated 04/14/23 showed May leave on LOA [leave of absence] independently. The Quarterly Minimum Data Set (MDS) showed a brief interview for mental status (BIMS) score of 11 (moderate cognitive impairment).
Review of Resident #57's care plan showed a focus of [Resident #57] has a history of smoking in the community and wants to continue smoking while at the facility. Smoking with supervision. The goal showed, [Resident #57] will safely smoke in designated areas at scheduled times through next review date. The interventions included: Assist him with lighting his cigarette as needed, Observe safety with smoking material (i.e.: using ash trays/ash disposal receptacle), Intervene promptly when smoking is unsafe manner, Complete smoking risk form quarterly and prn [as needed]Educate/review with and offer smoking cessation options prn [as needed], Observe for changes in [Resident #57] ability to physically hold the cigarette while smoking, Observe for need for smoking apron and provide if needed, Place smoking material (Cigarettes and lighter) in designated area for storage, Smoking apron as needed, Smoking policy reviewed with [Resident #57]/family/rep upon admission. Review/re-educate prn about smoking guidelines/policy and designated smoking areas. Instruct [Resident #57]/family/rep/visitors prn [as needed] about not sharing a lit cigarette, lighter, or other smoking material with other residents and Supervision with smoking.
Review of Resident #57's Smoking Evaluation dated 10/21/23 showed, Cognitive Ability: Has the cognition ability to smoke safely. Dexterity: Has physical dexterity to smoke safety. 3. A. Based on Resident evaluation, indicate need for assist with smoking: Resident must be supervised by staff, volunteer, or family member at all times when smoking. C. Maintenance of smoking materials: Resident must request smoking materials from staff.
During an interview on 11/27/23 at 5:30 p.m. Resident #57 stated, I sign myself out to smoke and keep my cigarettes on me.
An observation on 11/27/23 at 5:30 p.m. showed Resident #57 had cigarettes in his shirt pocket while sitting in his room.
An observation on 11/29/23 at 4:55 p.m., showed Resident #57 was smoking out on the designated smoking patio. An observation showed Resident #57 put the cigarette out in designated area, placed the pack of cigarettes in his shirt pocket and then entered the facility.
Review of admission Record showed Resident #96 was originally admitted to the facility on [DATE] with diagnoses including but not limited to Other specified diabetes mellitus with diabetic polyneuropathy, paraplegia, unspecified, muscle weakness (generalized) and anxiety disorder.
A physician order dated 05/27/23 showed, O2 [Oxygen] @ 2 lpm [liters per minute] n/c [nasal cannula] prn [as needed] sats [saturation] <90%- as needed for shortness of breath/ o2 sat < 90% A second physician order dated 05/02/22 showed, Resident may go on unsupervised LOA [leave of absence].
The annual Minimum Data Set (MDS) dated [DATE] showed Resident #96 had a brief interview for mental status (BIMS) score of 15 out of 15 indicating the resident was cognitively intact.
Review of Resident #96's care plan showed a focus [Resident #96] desires to smoke. Resident has been assessed as able to smoke with supervision d/t:, Resident / responsible party have been informed of the facility smoking policy. The goal showed, Resident will demonstrate safe smoking practices thru the next review date. Resident will adhere to the smoking policy daily thru the next review date. The interventions included: Maintain smoking materials in designated area, accompany resident to designated smoking area and provide supervision, Provide assistance with lighting cigarette, Provide redirection if resident is observed in any unsafe smoking practices. Seek the assistance of managers/supervisors if needed and Inform resident of smoking cessation options upon resident request prn [as needed].
Review of Resident #96's Smoking Evaluation dated 10/21/23 showed, Cognitive Ability: Has the cognition ability to smoke safely. Dexterity: Has physical dexterity to smoke safety [sic]. 3. A. Based on Resident evaluation, indicate need for assist with smoking: Resident must be supervised by staff, volunteer, or family member at all times when smoking. C. Maintenance of smoking materials: Resident must request smoking materials from staff.
During an interview on 11/27/23 at 5:24 p.m., Resident #96 stated, I have to sign out at the desk and at the front to go smoke. Resident #96 stated, I keep my cigarettes and lighter in my drawer always in my possession, otherwise if I leave them where I am supposed to, they will go missing. Resident #96 stated, I am a grown [expletive] man and no one need to take my lighter and cigarettes away from me.
On 11/27/23 at 5:24 p.m. Resident #96 was observed opening the nightstand drawer beside bed which contained a lighter, cigarettes and a box of cigars.
Review of the admission Record showed Resident #113 was initially admitted to the facility on [DATE] with diagnoses including but not limited to Anemia, Repeated falls, Gastro-esophgeal reflux disease without esophagitis, Encephalopathy and Hemoptysis. A physician order dated 10/19/22 showed, May go LOA [leave of absence] with responsible party. The quarterly Minimum Data Set (MDS) dated [DATE] showed Resident #113 had a brief interview for mental status (BIMS) score of 09 (moderate cognitive impairment).
Review of Resident #113's care plan showed a focus [Resident #113] desires to smoke. Resident has been assessed as able to smoke with supervision. The goal Resident will demonstrate safe smoking practices thru the next review date. The interventions included: Maintain smoking materials in designated area activities, Accompany resident to designated smoking area and provide supervision C.N.A., Provide redirection if resident is observed in any unsafe smoking practices. Seek the assistance of managers/supervisors if needed, Observe for decline in hand dexterity; assist to hold cigarette as needed. C.N.A and Inform resident of smoking cessation options upon resident request prn [as needed].
Review of Resident #113's Smoking Evaluation, dated 10/21/23 showed, Cognitive Ability: Has the cognition ability to smoke safely. Dexterity: Has physical dexterity to smoke safety. 3. A. Based on Resident evaluation, indicate need for assist with smoking: Resident must be supervised by staff, volunteer, or family member at all times when smoking. C. Maintenance of smoking materials: Resident must request smoking materials from staff.
During an interview on 11/27/23 at 2:33 p.m., Resident #113 stated, I am a smoker and I do keep my cigarettes and lighter until the last smoke break of the day then I give them to the staff for storage.
An observation on 11/27/23 at 2:33 p.m., showed a pack of cigarettes and lighter laid on bedside table. Photographic evidence obtained.
An observation on 11/28/23 at 8:33 a.m. showed Resident #113 had cigarettes and a lighter stored on the top of nightstand beside bed. Photographic evidence obtained.
An observation on 11/29/23 at 6:00 p.m. showed cigarettes on the nightstand beside Resident #113's bed. (Photographic Evidence Obtained)
Based on observations, interviews, and record review the facility failed to develop, revise, and implement care plans related to: 1. resident preferences for two residents (#35 and #322), and 2. smoking interventions and evaluations for ten residents (#102, #131, #324, #68, #61, #188, #191, #57, #96, and #113) of fifty eight sampled residents.
Findings included:
Review of the facility's policy titled, Care Planning -Interdisciplinary Team, revised March of 2022, revealed the following:
Policy Statement
The Interdisciplinary team is responsible for the development of resident care plans.
Policy Interpretation and Implementation
.2. Comprehensive, person-centered care plans are based on resident assessments and developed by an interdisciplinary team (IDT) .
Review of Resident #35's admission Record revealed she was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses to include need for assistance with personal care, history of falling, seizures, thoracogenic scoliosis (spinal curvature), Parkinson's disease, and pain in unspecified joint.
An observation and interview was conducted on 11/27/23 at 12:46 p.m. Resident #35 was observed with a black soft neck collar on her neck. Resident #35 said she has the collar because her[family member] lifted her up by her feet and banged her head on the ground over and over again and she broke her spine.
An observation was conducted on 11/28/23 at 7:23 a.m. Resident #35 was observed self-propelling on the unit with the same soft neck collar on her neck.
An observation was conducted on 11/29/23 at 12:27 p.m. Resident #35 was observed in her room eating her lunch. She was observed to have on the same soft neck collar on.
Review of Resident #35's active care plans revealed no care plan or intervention related to the use of the soft neck collar.
Review of Resident #35's active physician orders as of 12/1/23 revealed no order related to the use of the soft neck collar.
An interview was conducted on 11/29/23 at 1:18 p.m. with Resident #35. She said Staff NN, Activities Assistant brought me to therapy so they could measure my neck and I paid for the neck collar. If I don't have it; my neck pain is not like anything you would believe.
An interview was conducted on 11/29/23 at 12:32 p.m. with Staff KK, Licensed Practical Nurse (LPN) and he said Resident #35 used to have a hard neck collar, but she wanted a soft one off of [website]. Staff KK said, I asked one of the nurses who has been here longer than me, but it is to prevent her from hurting herself because she has a lot of jerky movements. Staff KK, LPN confirmed Resident #35 wears the soft neck collar all the time.
An interview was conducted on 11/29/23 at 12:48 p.m. with Staff LL, Physical Therapist Assistant (PTA) and Staff MM, Physical Therapist. They stated it's not a cervical collar it's a neck cushion. She has incontrollable neck movements so it's for safety to prevent whip lash. It's a preventable measure. That's not something we have an assessment for or something we are involved in. Her neck movements have improved .
An interview was conducted on 11/29/23 at 1:29 p.m. with Staff NN, Activities Assistant. She said, We got it from [website] because she used to have a white one, but it got really dirty. So, we ordered her one from [website] because at the time her neck was really incontrollable, so we talked to the nurse and the nurse talked to the doctor and the doctor said it was okay. Her neck movements are doing a lot better.
An interview was conducted on 12/01/23 at 9:23 a.m. with the Director of Nursing (DON). She said, The resident ordered the soft neck off of [website]. When I talked to the Therapy Director it is her [Resident #35] preference to have that and there is not a physician's order for it to my knowledge because she ordered this before I came. But it is her preference to wear it, so it should be on the care plan.
Review of Resident #322's admission Record revealed she was admitted to the facility on [DATE] from an acute care hospital. Her medical diagnoses included chronic obstructive pulmonary disease (COPD), cerebral infarction, type 2 diabetes, muscle weakness and Bell's Palsy.
An observation was conducted on 11/27/23 at 9:43 a.m. Resident #322's bilevel positive airway pressure (bipap) respiratory mask was placed on the nightstand next to her bed. (Photographic Evidence Obtained)
An observation was conducted on 11/28/23 at 8:28 a.m. Resident #322's bipap mask was observed to be in the drawer of her nightstand. (Photographic Evidence Obtained)
An interview was conducted with Resident #322 on 12/1/23 at 11:35 a.m. The resident was in her room, sitting in her wheelchair, with her bags packed. She stated she wears a bipap at night and she puts it on herself. She said her family brought in the bipap machine and she uses it because she has sleep apnea.
Review of Resident #322's physician orders as of 12/1/23 did not reveal any orders related to the use of a bipap.
Review of Resident #322's active care plans did not reveal a care plan related to the use of a bipap with goals and interventions in place.
An interview was conducted on 12/01/23 at 11:41 a.m. with Staff JJ, Licensed Practical Nurse (LPN). She confirmed she is Resident #322's nurse and said, I don't believe she [Resident #322] has a bipap. Staff JJ, LPN reviewed Resident #322's physician orders and confirmed there were no orders for a bipap. Staff JJ, LPN said, typically for bipap's we keep the mask in a labeled bag and we notify respiratory about it.
An interview was conducted on 12/01/23 at 1:59 p.m. with the Director of Nursing (DON) and she said Resident #322 brought her bipap from home. The DON confirmed there were no physician's orders or anything related to the resident having a bipap in her medical record.
2. On 11/28/23 from 8:56 a.m. to 9:47 a.m. smoking observations were conducted on the main smoking patio of the facility. Staff O, Certified Nursing Assistant (CNA), was present for the observations. A total of nine residents were observed entering and leaving the main smoking patio during the observations. Staff O, CNA, stated he was the smoking aide but he was not the usual smoking aide.
The following observations were noted:
At 8:56 a.m. Resident #114 pulled a pack of cigarettes and a lighter out of his pant pocket and lit his cigarette. At 9:10 a.m. he left the smoking area and did not turn in his cigarettes or lighter to the smoking aide. At 8:59 a.m. Resident #96 pulled a cigar pack and a lighter out of his shirt pocket and lit his cigar and placed the package and lighter back in his shirt pocket. At 9:00 a.m. Resident #162 pulled a pack of cigarettes and a lighter out of his pant pocket and lit his cigarette. At 9:08 a.m. he left the smoking patio and did not turn in his cigarettes and lighter. At 9:16 a.m. Resident #102 asked Resident #61 (another resident on the smoking patio) if he could light her cigarette; he said yes, self-propelled his wheelchair closer to Resident #102 and lit her cigarette. Staff O, CNA, was on the smoking patio at this time. At 9:17 a.m. Resident #61 left the main smoking patio with his lighter in his hand.
At 9:07 a.m. Resident #198 pulled a pack of cigarettes and lighter out of his shirt pocket, lit his cigarette, and placed them back in his shirt pocket. At 9:14 a.m. he pulled out an electronic cigarette and held it in his hand. At 9:37 a.m. he put his electronic cigarette back in his shirt pocket and left the main smoking patio. Staff O, CNA, held the door open for the resident to exit smoking patio. Resident #198 did not return his smoking materials prior to exiting the smoking patio.
At 9:03 a.m. Resident #131 pulled a pack of cigarettes and a lighter out of her pocket and lit her cigarette. At 9:11 a.m. she left the smoking patio and did not turn in her cigarettes or lighter. At 9:17 a.m. she returned to the main smoking patio and pulled out a pack of cigarettes and a lighter out of her jacket pocket and lit her cigarette. At 9:20 a.m. Resident #131 was observed to have lit Resident #188's cigarette with Staff O, CNA, present in the main smoking patio. Resident #188 returned to his chair on the smoking patio. Resident #188 was observed to have black and orange stains on his right pointer finger, right middle finger, and right thumb. Resident #188 said he had those stains from smoking: it's nicotine. The resident was observed to be smoking his cigarette without an apron on and the ash tray in his lap. At 9:30 a.m. Resident #188 left the smoking area. At 9:34 a.m. Staff O, CNA, held the smoking patio door open as Resident #131 left the main smoking patio and she did not turn in her smoking materials.
At 9:18 a.m. Resident #324 pulled out a pack of cigarettes and a lighter from his pants pocket and lit his cigarette. At 9:24 a.m. he left the smoking area and did not turn in his cigarettes or lighter to Staff O, CNA. The resident was assisted out of the main smoking patio door by Staff O, CNA.
At 9:23 a.m. Resident #162 returned to the main smoking patio and pulled a cigarette pack and a lighter out of his pants pocket and lit his cigarette in front of Staff O, CNA, and put his lighter and cigarettes back in his pocket. At 9:33 a.m. Resident #162 left the main smoking patio pushing Resident #102 in her wheelchair. Staff O, CNA, opened the main smoking patio door to escort them out. Resident #162 did not turn in his smoking materials.
At 9:27 a.m. Resident #184 pulled a cigarette pack and a lighter out of his jacket pocket and lit his own cigarette. At 9:47 a.m. he left the smoking patio and did not turn in his smoking materials.
Review of Resident #102's admission Record revealed she was initially admitted to the facility on [DATE] and readmitted on [DATE]. Her medical diagnoses include but are not limited to, tobacco use, acute respiratory failure with hypoxia, pneumonia, chronic obstructive pulmonary disease with (acute) exacerbation, personal history of pulmonary embolism, emphysema, need for assistance with personal care, muscle weakness, essential tremor, metabolic encephalopathy, pleural effusion, cognitive communication deficit, dysphagia, oropharyngeal phase, other specified arthritis, unspecified abnormalities of gait and mobility, chronic pulmonary embolism, anxiety disorder, and major depressive disorder.
Review of Resident #102's Quarterly MDS dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 15 out of 15 indicating no cognitive impairments.
Review of Resident #102's care plan, initiated on 8/17/23, revealed: [Resident #102] desires to smoke. Resident has been assessed as able to smoke with supervision. Her goal included Resident will demonstrate safe smoking practices thru the next review date. Interventions included Maintain smoking materials in designated area. Provide assistance with lighting cigarette. Apply/remove smoking apron. Observe for decline in hand dexterity; assist to hold cigarette as needed. And Inform resident of smoking cessation options upon resident request prn [as needed]. The care plan dated 10/21/23 revealed [Resident #102] exhibits the following behaviors AEB [as evidenced by] smoking inside the facility in the room. [Resident #102] aware of the smoking policy and chose to deviated [sic] from it. The goal included, [Resident #102] will followed [sic] the facility smoking through the next review date. Interventions included Approach resident in a calm manner and explain actions. Intervene as needed to protect the rights and safety of resident and others: remove from situation as able. Provide positive reinforcement for successful interactions/efforts. Request psychiatric consult as needed. Update physician of increase in presence or severity of behaviors as indicated. The care plan dated 10/27/23 revealed Resident Choices: Resident has made the following choice(s) regarding his/her care: She uses oxygen and still prefers to smoke, She do [sic] not follow the smoking policy and refuses to wear smoking apron, which puts her at an increased risk for self-arm [sic]. Resident refuses to keep nasal canula in designated oxygen tubing bag. The goal included, Resident will verbalize understanding of potential risks and benefits associated with his/her choices. The interventions included, Continue to encourage resident to wear smoking apron for smoking safety. Honor resident choices. Monitor resident for changes in condition related to choices. Notify physician of resident choices that are contrary to physician orders. Provide education to resident/responsible party related to choices that are not congruent with physician orders, industry standards or acceptable practices in the skilled nursing facility and the risks involved with their choices. Staff to continue to remind [Resident #102] of the facility smoking policy and redirect her as needed.
Review of Resident #102's Smoking Evaluation dated 10/21/23, completed by Staff C, Registered Nurse (RN)/Assistant Director of Nursing (ADON), revealed the resident smokes tobacco products, has the cognitive ability to smoke safely, has the visual ability to smoke safely, does not have the physical dexterity to smoke safely, and has the physical ability to smoke safely. The resident is not able to light a cigarette safely with a lighter, the resident does not smoke safely (Does not allow ashes or lit material to fall while smoking, inhaling, or holding item. Remains alert and aware while smoking. Does not forget he/she is smoking or fall asleep holding item. Does not endanger self or others while smoking. Does not burn furniture, clothing, skin, self, or others. Turns oxygen off prior to lighting cigarette. Smokes only in designated areas). The resident utilizes ashtray safely and properly. (Gets ashes into ashtray. Does not cause/allow sparks or lit tobacco to fall anywhere but into ashtray.) Resident is able to extinguish a cigarette safely and completely when finished smoking. (If using an ashtray, crushes lit material out completely. If using a self-extinguishing ashtray, deposits lit material correctly). Resident is able to communicate reason oxygen must always be shut off prior to lighting cigarette. And the resident is able to communicate the risks associated with smoking. Summary review: Based on resident evaluation, indicate need for assist with smoking: Resident must be supervised by staff, volunteer, or family member at all times when smoking. Indicate resident need for safety smoking aides: resident must wear smoking apron at all times. Maintenance of smoking materials: Resident must request smoking materials from staff . Additional Comments: Resident refused smoking apron.
An interview was conducted with Resident #102 on 11/27/23 at 9:59 a.m. The resident was observed to be in her room, sitting in her wheelchair on 3 liters of oxygen via nasal cannula. The resident was observed to have a small circular hole with black edges on her upper right thigh of her pants. The resident said her pants came that way. The resident said the staff keep her smoking materials and they stick to the smoking schedule. She said she takes off her oxygen when she smokes, and she does not use an apron when she smokes.
Review of Resident #131's admission Record revealed she was admitted on [DATE]. Review of her medical diagnosis included but are not limited paraplegia, major depressive disorder, schizoaffective disorder, and muscle weakness (generalized).
Review of Resident #131's Quarterly Minimum Data Set (MDS) dated [DATE], Section C, Cognitive Patterns, revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating no cognitive impairments.
Review of Resident #131's care plan dated 8/3/23 revealed [Resident #131] desires to smoke. Resident has been assessed as able to smoke with supervision. Resident prefer [sic] not to follow the smoking policy AEB [as evidenced by]: She[sic] is smoking in non-smoking courtyard. The goals included Resident will demonstrate safe smoking practices thru the next review date and Resident will adhere to the smoking policy daily thru the next review date. Intervention included Remind and encourage resident to follow smoking policy. Maintain smoking materials in designated area. Accompany resident to designated smoking area and provide supervision.
Review of Resident #131's Smoking Evaluation dated 10/21/2023, completed by Staff C, Assistant Director of Nursing (ADON) revealed the resident smokes tobacco products, has the cognitive ability to smoke safely, has the visual ability to smoke safely, Has the physical dexterity to smoke safely, and has the physical ability to smoke safely. The resident is able to light cigarette safely with a lighter, the Resident smokes safely. (Does not allow ashes or lit material to fall while smoking, inhaling, or holding item. Remains alert and aware while smoking. Does not forget he/she is smoking or fall asleep holding item. Does not endanger self or others while smoking. Does not burn furniture, clothing, skin, self or others. Turns oxygen off prior to lighting cigarette. Smokes only in designated areas). Residents utilizes ashtray safely and properly. (Gets ashes into ashtray. Does not cause/allow sparks or lit tobacco to fall anywhere but into ashtray.) Resident is able to extinguish cigarette safely and completely when finished smoking. (If using an ashtray, crushes lit material out completely. If using a self-extinguishing ashtray, deposits lit material correctly). Resident is able to communicate reason oxygen must always be shut off prior to lighting cigarette. And the Resident is able to communicate the risks associated with smoking. Summary review: Based on resident evaluation, indicate need for assist with smoking: Resident must be supervised by staff, volunteer, or family member at all times when smoking. Maintence of smoking materials: Resident must request smoking materials from staff.
Review of Resident #131's Resident/Family Education Tool V2 dated 10/21/23 revealed the identified learner was the Resident . Outcome of Education Session verbalizes understanding. Documentation of Topic, Instruction, and Additional information: Resident educated to the facility smoking policy. Resident informed that they are not permitted to store any smoking paraphernalia in their rooms (cigarettes, Lighters and or vape pens). Resident cannot smoke near any combustible such as oxygen tanks and concentrators.
An interview was conducted with Resident #131 on 11/28/23 at 7:50 a.m. The resident said she kept her cigarettes and lighter on her, but she may start turning them in at 4:00 p.m. so they know she wasn't sleeping with them. Sometimes when cigarettes are kept in the box [secured smoking cart], they get stolen but if people want some of my cigarettes that's fine, they can have them. So, I should start turning them in at night.
Review of Resident #324's admission Record revealed he was admitted to the facility on [DATE]. His medical diagnoses included but are not limited to, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, aphasia, major depressive disorder, weakness, and homelessness.
Review of Resident #324's admission MDS dated [DATE], Section C, Cognitive Patterns, revealed a BIMS score of 15 out of 15 indicating the resident is cognitively intact.
Review of Resident #324's admission Nursing Comprehensive Eval dated 11/8/23 revealed the resident smokes tobacco products, has the cognitive ability to smoke safely, has the visual ability to smoke safely, has the physical dexterity to smoke safely, and has the physical ability to smoke safely. The resident is able to light cigarette safely with a lighter, the Resident smokes safely. (Does not allow ashes or lit material to fall while smoking, inhaling, or holding item. Remains alert and aware while smoking. Does not forget he/she is smoking or fall asleep holding item. Does not endanger self or others while smoking. Does not burn furniture, clothing, skin, self, or others. Turns oxygen off prior to lighting cigarette. Smokes only in designated areas). Resident utilizes ashtray safely and properly. (Gets ashes into ashtray. Does not cause/allow sparks or lit tobacco to fall anywhere but into ashtray.) Resident is able to extinguish cigarette safely and completely when finished smoking. (If using an ashtray, crushes lit material out completely. If using a self-extinguishing ashtray, deposits lit material correctly). Resident is able to communicate reason oxygen must always be shut off prior to lighting cigarette. And the Resident is able to communicate the risks associated with smoking. Summary of Review: Resident must be supervised by staff, volunteer, or family member at all times when smoking. And the resident must request smoking materials from staff. Resident/resident representative/family have been informed of smoking policies/procedures .
Review of Resident #324's care plan dated 11/9/23 revealed [Resident #324] desires to smoke. Resident has been assessed as able to smoke per facility policy with supervision. The goal included Resident will adhere to the smoking policy daily thru the next review date. The interventions included Maintain smoking materials in designated area. Accompany resident to designated smoking area and provide supervision. Provide redirection if resident is observed in any unsafe smoking practices. Seek the assistance of managers/supervisors if needed.
Review of Resident #184's admission Record revealed he was admitted to the facility on [DATE]. His medical diagnoses included hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, alcohol abuse, tobacco use, cellulitis, personal history of methicillin resistant staphylococcus aureus [MRSA] infection, muscle weakness (generalized), need for assistance with personal care, other dysphagia, and other speech disturbances.
Review of Resident #184's Quarterly MDS dated [DATE], Section C, Cognitive Patterns revealed a BIMS score of 6 out of 15 indicating severe cognitive impairment.
Review of Resident #184's Smoking Evaluation, dated 10/21/23, completed by Staff C, RN/ADON, revealed the resident smokes tobacco products, has the cognitive ability to smoke safely, has the visual ability to smoke safely, has the physical dexterity to smoke safely, and has the physical ability to smoke safely. The resident is able to light cigarette safely with a lighter, the Resident smokes safely. (Does not allow ashes or lit material to fall while smoking, inhaling, or holding item. Remains alert and aware while smoking. Does not forget he/she is smoking or fall asleep holding item. Does not endanger self or others while smoking. Does not burn furniture, clothing, skin, self, or others. Turns oxygen off prior to lighting cigarette. Smokes only in designated areas). Resident utilizes ashtray safely and properly. (Gets ashes into ashtray. Does not cause/allow sparks or lit tobacco to fall anywhere but into ashtray.) Resident is able to extinguish cigarette safely and completely when finished smoking. (If using an ashtray, crushes lit material out completely. If using a self-extinguishing ashtray, deposits lit material correctly). Resident is able to communicate reason oxygen must always be shut off prior to lighting cigarette. And the Resident is able to communicate the risks associated with smoking. Summary of Review A. Based on resident evaluation, indicate need for assist with smoking: Resident must be supervised by staff, volunteer, or family member at all times when smoking. And the &qu[TRUNCATED]
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 7. Review of the admission Record for Resident #48 showed an admission to the facility on 8/29/23 with diagnoses to include unsp...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 7. Review of the admission Record for Resident #48 showed an admission to the facility on 8/29/23 with diagnoses to include unspecified dementia, unspecified severity without behavioral disturbance, major depressive disorder, and unspecified mood (affective) disorder.
Review of the Minimum Data Set (MDS), dated [DATE], Section C - Cognitive Patterns revealed a Brief Interview for Mental Status (BIMS) score of 00 out of 15 indicating severe cognitive impairment and or nonsensical verbal response.
Review of Resident #48's active physician orders as of 11/30/23 revealed:
- an order with a start date of 8/29/23 for Donepezil HCL 10 milligrams (mg) with the following instructions: Give one tablet by mouth at bedtime for dementia.
- an order dated 8/30/23 for Duloxetine HCL delayed release particles 60 mg with the following instructions: Give two tablets by mouth one time a day for depression.
- an order dated 9/29/23 for Seroquel 100 mg tablet with the following instructions: Give 100 mg by mouth two times a day for psychosis.
A review of Resident #48's medical record did not indicate behavior or side effect monitoring for the ordered psychotropic medications. The Behavior Monitoring Flow Sheet for 10/1/23 - 10/31/23 was blank.
A review of Resident #48's October and November 2023 MARs and showed Resident #48 was administered all psychotropic medications as ordered.
A review of Resident #48's care plan, initiated on 8/29/23, revealed a focus as [Resident #48] has the potential for adverse side effects related to the use of psychotropic medications: antidepressant for treatment of depression, antipsychotic for treatment of mood disorder. The goal indicated the resident will remain free from adverse side effects related to the use of psychotropic medications thru the next review date. The interventions included to observe for effectiveness of psychotropic medications, observe for adverse side effects related to psychotropic medication use and report to physician if noted and observe for changes in mood/behavior and report to physician if noted.
An interview was conducted with Staff M, Certified Nursing Assistant (CNA) on 12/01/23 at 12:31 p.m. Staff M, CNA stated the resident tends to keep to herself in her room and tends to refuse showers and care of her colostomy. Staff M stated the resident has shown signs of increased agitation lately in comparison to her admission. Staff M stated the resident will come to the nurses' station if she needs anything, mainly for incontinent briefs.
An interview was conducted with Staff N, Licensed Practical Nurse (LPN) on 12/01/23 at 12:47 p.m. Staff N stated Resident #48 tends to stay in her room and will sleep with her head where her feet should be. Staff N has seen the resident delusional by talking to herself with some episodes of paranoia. Staff N stated she hasn't seen Resident #48 escalate, So, I don't document because she is the same as long as I have known her. Staff N stated if she has anything out of the ordinary, she will document it in the Treatment Administration Record (TAR).
8. A review of the admission Record for Resident #30 showed an initial admission to the facility of 02/22/2019 and a readmit date of 12/19/22, with diagnoses to include urinary tract infection, schizoaffective disorder bipolar type, unspecified mood (affective) disorder, narcissistic personality disorder, and alcohol abuse uncomplicated.
A review of Resident #30's active physician orders as of 11/30/23 revealed the following:
-an order with a start date of 4/25/23 for Risperidone (Risperdal) tablet 0.25 mg: Give one tablet by mouth two times a day for schizoaffective bipolar.
-an order dated 8/31/21 for Target Behavior monitoring for Risperdal monitoring for the following behavior: agitation, compulsive, pacing, delusions, paranoia every shift for need of medication monitoring indicate # (number) of times behavior observed; number code for intervention used; outcome of interventions and if adverse effects noted (if yes, complete progress note and call physician.)
A review of the October 2023 MAR showed Resident #30 was administered all psychotropic medications as ordered. Further review of the MAR revealed no entries were made related to the order for target behavior/monitoring adverse side effects for the medication Risperdal.
A review of the Behavior Monitoring Flow Sheet for 10/1/23 - 10/31/23 revealed it was blank.
A review of Resident #30's care plan, dated 12/19/22, revealed a focus as: [Resident #30] has the potential for adverse side effects related to the use of psychotropic medications: antipsychotic for treatment of schizophrenia antidepressant for treatment of appetite stimulant. The goal indicated the resident will remain free from adverse side effects related to the use of psychotropic medications through the next review date and the resident will receive the lowest effective dose of psychotropic medication to ensure maximum functional ability through the next review date. The interventions included to observe for effectiveness of psychotropic medications, observe for adverse side effects related to psychotropic medication use and report to the physician if noted and observe for changes in mood/ behavior and report to the physician if noted.
An interview was conducted on 12/01/23 at 9:22 a.m. with the Director of Nursing (DON). The DON stated it was the expectation that residents with orders for psychotropic medications should have behavioral monitoring and potential adverse side effect monitoring documented per shift. The DON was under the impression the proper documentation was being conducted currently but confirmed monitoring of behavioral and potential adverse side effects was not done.
A telephone interview was conducted on 12/01/23 at 1:05 p.m. with the Consultant Pharmacist. The Consultant Pharmacist stated he conducts monthly medication regimen review of all residents on psychotropic medications and confirmed residents should be monitored for behavioral and potential adverse side effects.
A review of the facility's policy titled, Psychotropic Medication Use, dated July 2, 2022, revealed the following:
.2. Drugs in the following categories are considered psychotropic medications and are subject to prescribing, monitoring, and review requirements specific to psychotropic medications:
a) Anti-psychotics
b) Anti-depressants
c) Anti-anxiety medications
d) Hypnotics
3. Residents, families and/ or the representative are involved in the medication management process. Psychotropic medication management includes:
a) indication for use
b) dose (including duplicate therapy)
c) duration
d) adequate monitoring for efficacy and adverse consequences
e) preventing, identifying, and responding to adverse consequences.
6. Review of Resident #131's admission Record revealed she was admitted on [DATE] with diagnoses to include major depressive disorder and schizoaffective disorder.
Review of Resident #131's physician orders revealed the following:
- An order with a start date of 10/18/23 with no end date revealed Fluphenazine hydrochloride (HCL) Oral Tablet 5milligrams (MG). Give 1 tablet by mouth every 12 hours related to schizoaffective disorder.
- An order with a start date of 9/27/23 with no end date revealed Olanzapine oral tablet 15mg. Give 15 mg by mouth at bedtime for schizoaffective disorder.
- An order with a start date of 4/1/23 with no end date revealed divalproex sodium Oral Tablet Delayed Release. 250 mg. Give 1 tablet by mouth every 8 hours for schizoaffective disorder.
- An order with a start date of 4/2/23 with no end date revealed citalopram hydrobromide Tablet 40mg. Give 1 tablet by mouth one time a day for Depression.
- An order with a start date of 4/2/23 with no end date revealed Wellbutrin oral tablet extended release. Give 300 mg by mouth one time a day for depression.
Review of Resident #131's September, October, and November 2023 MARs revealed she was administered the medications as ordered.
Review of Resident #131's medical record did not reveal side effect monitoring or behavior monitoring was performed for the months of September 2023, October 2023, November 2023.
Review of Resident #131's care plan, revised on 4/3/23, revealed: [Resident #131] has the potential for adverse side effects related to the use of psychotropic medications: antidepressant for tx [treatment] of depression, antipsychotic/anticonvulsant for tx of schizophrenia. The goal included: Resident will remain free from adverse side effects r/t [related to] use of psychotropic medications thru the next review date. The interventions included: Observe for effectiveness of psychotropic medications. Observe for adverse side effects r/t psychotropic med use; report to physician if noted. Observe for changes in mood/behavior; report to physician if noted.
4. A review of the admission Record showed Resident #73 was initially admitted into the facility on [DATE] with diagnoses to include schizoaffective disorder, unspecified dementia, unspecified severity with mood disturbance, major depressive disorder, unspecified mood disorder, anxiety disorder, and altered mental status.
Review of Section N-Medications of the admission Minimum Data Set (MDS), dated [DATE], showed the resident was taking antipsychotic medications, antianxiety medications, and antidepressant medications.
A review of the Order Summary Report indicated the following active orders as of 11/30/23:
- bupropion HCl Oral Tablet Extended Release 12 Hour- Give 100 mg by mouth two times a day for depression.
- buspirone HCl Oral Tablet 10 MG- Give 10 mg by mouth two times a day for anxiety.
- lorazepam oral tablet 1 MG- Give 1 mg by mouth every 8 hours as needed for agitation for 14 Days.
- olanzapine oral tablet 10 MG- Give 1 tablet by mouth at bedtime related to unspecified mood disorder.
A review of the MAR and TAR for November 2023 showed there was no side effect monitoring for olanzapine oral tablet 10 MG, no behavior and side effect monitoring for bupropion HCl Oral Tablet Extended Release 12 Hour, and no side effect monitoring for lorazepam.
The care plan, initiated on 11/06/23, revealed a focus area as: [Resident #73] had the potential for adverse side effects related to the use of psychotropic medications: antidepressant for treatment of depression and antianxiety for treatment of anxiety. Interventions included but were not limited to administer medication as prescribed by the physician, observe for effectiveness of psychotropic medications, observe for adverse side effects related to psychotropic medication use, and observe for changes in mood/behavior.
5. A review of the admission Record showed Resident #27 was initially admitted into the facility on [DATE] with diagnoses to include altered mental status, psychotic disorder, major depressive disorder, mood disorder, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety.
Review of Section N-Medications of the MDS, dated [DATE], showed the resident was taking antipsychotic medications and antidepressant medications.
A review of the Order Summary Report indicated the following active order as of 12/01/23:
- trazodone HCl Tablet 50 MG- Give 1 tablet by mouth at bedtime related to sleep apnea.
- side effect monitoring related to psychotropic medication use.
- target behavior monitoring for trazodone.
A review of the MARs and TARs for October and November 2023 showed there was no behavior monitoring for trazodone.
The care plan initiated on 12/08/22 revealed a focus area as: [Resident #27] had the potential for adverse side effects related to the use of psychotropic medications: antidepressant for treatment of insomnia. Interventions included but were not limited to administer medication as ordered, observe for effectiveness of psychotropic medications, observe for adverse side effects related to psychotropic medication use, and observe for changes in mood/behavior.
Based on interviews and record review the facility failed to ensure behavioral and side effect monitoring related to the administration of psychotropic medications were completed for eight residents (#6, #34, #188, #73, #27, #131 #48, and #30) out of eight residents reviewed.
Findings included:
1. Review of the admission Record for Resident #6 showed an admission to the facility on [DATE] with diagnoses to include but not limited to mood disorder, major depressive disorder, and anxiety.
Review of the Medication Administration Record (MAR) for November 2023 showed:
-Venlafaxine 150 milligram (mg) - give 1 tablet by mouth one time per day for mood disorder, started 09/27/2023.
-Depakote 125 mg - give 2 tablets two times a day by mouth for mood disorder, started 07/26/2023 and stopped 11/22/2023.
-Depakote 125 mg - give 2 tablets three times a day by mouth for mood disorder, started 11/22/2023.
-Lorazepam 1 mg - give 1 tablet three times a day for anxiety, started 10/27/2023.
Review of the Treatment Administration Record (TAR) for November 2023 showed:
-Target behavior monitoring for Lorazepam - behavior monitoring for 11/09/2023, 11/14/2023, 11/15/2023 and 11/16/2023 for the 7 (a.m.) -3 (p.m.) shift and on 11/04/2023 and 11/10/2023 for the 3 (p.m.) -11 (p.m.) shift were blank (not documented).
-Target behavior monitoring for Venlafaxine - behavior monitoring for 11/09/2023, 11/14/2023, 11/15/2023 and 11/16/2023 for the 7-3 shift and on 11/04/2023 and 11/10/2023 for the 3-11 shift were blank (not documented).
Review of the Behavior Monitoring Flowsheet for November 2023 showed:
-Side Effect monitoring related to psychotropic medication use - all documentation was blank (not documented).
Review of the Care Plan revealed:
-Focus: [Resident #6] uses anti-anxiety medications r/t [related to] anxiety. Interventions included monitor/document side effects and effectiveness and monitor/record occurrence of target behavior symptoms and document. Initiated 12/18/2019.
-Focus: [resident] uses antidepressant medications r/t [related to] depression and adjustment disorder with mixed anxiety and depressive mood. Interventions included monitor/document side effects and effectiveness. Initiated 12/18/2019.
2. Review of the admission Record for Resident #34 showed an admission to the facility on [DATE] with diagnoses to include pseudobulbar affect and anxiety.
Review of the MAR for November 2023 showed:
-Alprazolam 0.25 mg - give 1 tablet two times a day via G-Tube [gastric tube] for anxiety, started 07/14/2023.
Review of the TAR for November 2023 showed:
-Target behavior monitoring for Alprazolam - behavior monitoring for 11/16/2023 for the 7-3 shift was blank (not documented).
Review of the Behavior Monitoring Flowsheet for November 2023 showed:
-Side Effect monitoring related to psychotropic medication use - all documentation was blank (not documented).
Review of the Care Plan revealed:
-Focus: [Resident #34] has the potential for side effects/adverse side effects of psychotropic medication use to manage anxiety and pseudobulbar affect. Interventions included observe for adverse side effects r/t [related to] psychotropic med [medication] use and observe for effectiveness of psychotropic medications. Initiated 12/22/2022.
3. Review of the admission Record for Resident #188 showed an admission to the facility on [DATE] with diagnoses to include major depressive disorder and schizophrenia.
Review of the MAR for November 2023 showed:
-Quetiapine 300 mg - give 1 tablet at bedtime by mouth for psychosis related to schizophrenia, started 06/05/2023.
-Trazadone 150 mg - give 1 tablet by mouth at bedtime for depression, started 06/05/2023.
-Divalproex 250 mg - give 1 tablet by mouth every 8 hours for mood disorder, started 06/05/2023.
-Lorazepam 0.5 mg - give 0.5 mg by mouth every 6 hours as needed for anxiety for 14 days, started 10/26/2023 and stopped 11/08/2023 (administered twice).
-Lorazepam 0.5 mg - give 0.5 mg by mouth every 6 hours as needed for anxiety for 14 days, started 11/08/2023 and stopped 11/23/2023 (administered four times).
Review of the TAR for November 2023 did not reveal any target behavior or side-effect monitoring documentation.
Review of the Behavior Monitoring Flowsheet for November 2023 showed:
-Side Effect monitoring related to psychotropic medication use - all documentation was blank (not documented).
-Target behavior monitoring for Depakote [divalproex] - all documentation was blank (not documented).
-Target behavior monitoring for Lorazepam - all documentation was blank (not documented).
-Target behavior monitoring for Quetiapine - all documentation was blank (not documented).
-Target behavior monitoring for Trazadone - all documentation was blank (not documented).
Review of the Care Plan revealed:
-Focus: [Resident #188] has the potential for side effects related to the use of psychotropic medications: antidepressant for tx [treatment] of depression, antipsychotic for tx of schizophrenia, anticonvulsant for mood disorder, antianxiety for anxiety. Interventions included observe for adverse side effects r/t [related to] psychotropic med [medication] use and observe for effectiveness of psychotropic medications. Initiated 04/06/2023.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
2. A dining observation was conducted on 11/27/23 from 12:00 p.m. to 12:21 p.m. on the secured unit. Staff did not offer to perform hand hygiene for residents before their meals.
A dining observation...
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2. A dining observation was conducted on 11/27/23 from 12:00 p.m. to 12:21 p.m. on the secured unit. Staff did not offer to perform hand hygiene for residents before their meals.
A dining observation was conducted on 11/28/23 from 7:57 a.m. to 8:03 a.m. on the secured unit. There were 13 residents observed in the common dining area and all 13 residents were not offered hand hygiene before their meals.
A dining observation was conducted on 11/29/23 at 12:07 p.m. There were 19 residents observed in the common dining area on the secured unit. All 19 residents were not offered hand hygiene before their meals.
An interview was conducted on 11/29/23 at 12:23 p.m. with Staff HH, Certified Nursing Assistant (CNA). She said it is not part of their normal practice to provide hand hygiene to the residents before meals. She confirmed there has not been education related to offering hand hygiene to the residents.
An interview was conducted on 12/01/23 at 9:05 a.m. with the DON. She said the staff should offer the residents hand hygiene with their meals.
Review of the facility's policy, Handwashing / Hand Hygiene, revised August 2019, showed this facility considers hand hygiene the primary means to prevent the spread of infections. Policy Interpretation and Implementation: 1. All personnel shall be trained and regularly in-serviced on the importance of hand hygiene in preventing the transmission of healthcare-associated infections. 2. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors. 7. Use an alcohol-based hand rub containing at least 62% alcohol; b. before and after direct contract with residents; c. before preparing or handling medications; e. before and after handling an invasive devices (e.g., urinary catheters, access sites); f. before donning sterile gloves; m. after removing gloves; 8. Hand hygiene is the final step after removing and disposing of personal protective equipment. 9. The use of gloves does not replace hand washing/hand hygiene. Integration of glove use along with routine hand hygiene is recognized as the best practice for preventing healthcare-associated infections. 10. Single-use disposable gloves should be used: c. when in contact with a resident, or the equipment or environment of a resident, who is on contact precautions. 11. Wearing artificial fingernails is strongly discouraged among staff members with direct resident - care responsibilities, and is prohibited among those caring for severely ill or immunocompromised residents. The infection preventionist maintains the right to request the removal of artificial fingernails at any time if he or she determines that they present an unusual infection control risk. Procedure: Applying and removing Gloves: 1. Perform hand hygiene before applying non-sterile gloves.
Review of the facility's policy titled, Infection Prevention and Control Program, revised October 2018, revealed the Policy Statement as: An infection prevention and control program (IPCP) is established and maintained to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.
Based on observations, interviews and record reviews the facility failed to implement and maintain an infection prevention and control program related to medication administration by four staff members (D, E, G and H) for five residents (#73, #93, #96, #103, #137) of six sampled residents; cleaning and disinfecting of a glucose monitoring machine for one resident (#137) of one sampled resident of six sampled residents; and staff failed to offer hand hygiene to residents before meals in one of one secured unit for three days (11/27/23, 11/28/23 and 11/29/23) of three days observed.
Findings included:
1. On 11/29/2023 at 8:45 a.m. Staff D, Licensed Practical Nurse (LPN) was observed administering medications to Resident #103. Staff D removed the blood pressure cuff from the medication cart without cleansing it prior to or post its use. Staff D placed the cup filled with oral medications, the nebulizer medication as well as the Serevent diskus on Resident #103's overbed table without a barrier or cleansing of the table. After administering the medications, Staff D removed her gloves, left the room and returned to the medication cart without hand sanitizing. Further observation showed Staff D had left the Serevent diskus on Resident #103's overbed table after leaving the room. On interview Staff D stated she was not supposed to leave the medication in the resident's room. So, sorry. Staff D re-entered the resident's room and removed the Serevent diskus and replaced it in the medication cart, without cleansing it. Staff D did not perform hand hygiene before going to the next medication administration.
On 11/29/2023 at 9:15 a.m. Staff E, LPN was observed administering medication to Resident #73. Staff E entered the resident's room and placed a blood pressure cuff on his left arm, touched the resident's bed and then placed the blood pressure cuff onto the resident's right arm. Staff E exited the room with the blood pressure cuff and without cleaning it; replaced it into the blood pressure cuff case that was sitting on top of the medication cart. Staff E inputted into the laptop. Staff E then hand sanitized her hands and proceeded with the medication administration process.
On 11/29/23 at 10:40 a.m. Staff G, LPN was observed performing glucose monitoring for Resident #137. Staff G, LPN without hand sanitizing, removed and placed the glucometer on top of medication Cart 1 (without a barrier or cleaning) as well as a lancet. Staff G picked up the supplies and entered the resident's room. Staff G laid a paper towel on the overbed table. She placed the glucometer and lancet on the paper towel. She then cleaned the right middle finger with alcohol and pricked the area. Staff G removed her right glove and exited the room holding the glucometer in her left gloved hand. She laid the used glucometer on top of medication Cart 1. She then removed her left glove. Without gloves she removed the bleach wipe container from the bottom drawer of medication Cart 1. She did not clean or disinfect the machine but covered the machine with the bleach wipe and while covered with the wipe placed it in a plastic cup and placed it in the drawer of medication Cart 1. She still had not hand sanitized. Staff G walked down the hallway to the other medication cart (Cart 2) to obtain the insulin needed for blood glucose coverage for Resident #137. Staff B, LPN applied gloves and removed the insulin pen from medication Cart 2 and placed it on a barrier. Staff B primed the insulin pen and drew up the ordered 2 units for coverage. Staff G, LPN returned to Resident #137's room with the insulin pen and applied gloves without hand sanitizing and administered the insulin into Resident #137's left arm. Staff G removed her left glove and exited the room. Staff G then removed the right glove and without hand sanitizing walked down the hall to Staff B and medication Cart 2. The insulin was returned to the cart by Staff B, LPN.
On 11/29/2023 at 1:06 p.m. Staff D, LPN was observed administering medications for Resident #93 via a gastrostomy tube. Staff D returned to the medication cart from the nursing station and did not perform hand sanitizing. She applied gloves to open the capsule of medication into the medication cup. She added water to the cup and then removed her gloves, without hand sanitizing. Staff D obtained a pair of gloves from the glove box. She entered Resident #93's room and placed paper towels on the overbed table as a barrier for the supplies. She applied her gloves without hand sanitizing. She proceeded to perform the medication administration. Staff D removed her gloves and washed her hands. During an interview post the observation, Staff D stated, We are to hand sanitize between patients and gloves. We are supposed to hand sanitize between glove changes.
On 11/30/23 at 9:47 a.m. Staff H, Registered Nurse/Assistant Director of Nursing (RN/ADON) was observed administering Intravenous antibiotic medications to Resident #96. Staff H placed the supplies for the medication administration on the top of the treatment cart without a barrier. She then entered the resident's room with the supplies and laid them on the resident's blanket on his bedside table (without a barrier). It was noted that Staff H had extra-long, artificial, painted nails. Staff H washed her hands and applied gloves. Resident #96 had an intravenous (IV) line in his upper left inner arm. Staff H placed the medication into the normal saline bag. She primed the tubing into the sink. She touched the IV machine while hanging the medication. She pushed the machine over to the resident's bedside. She did not remove her gloves, hand sanitize, or apply new gloves. She opened an alcohol wipe and cleaned the IV access. She flushed the access with saline. She attached the IV tubing to the IV access. The tubing was curled and tied and she unattached the tubing from the IV access and twisted it, etc. Staff H, RN/ADON reattached the tubing to the IV access without re-cleaning the IV access or the tubing. She turned the machine on. She assisted the resident to get comfortable. She then removed her gloves and walked to the laptop and started charting without hand hygiene.
During an interview on 11/30/23 at 3:00 p.m. the Director of Nursing (DON) stated hand sanitizing was to be performed between residents, when they assist the residents, after the use of the bathroom, and after transporting meal trays. The DON confirmed they were to hand sanitize between glove changes. The DON stated they should perform hand hygiene during medication pass, including IVs. The staff should not have fake nails, they should not be long. At this time the DON's nails were observed and she stated, My nails are real but are probably too long. The DON confirmed the staff was to use a barrier when they perform inhalers, nebulizers, and for IV supplies. The medications and supplies were not to be laid on the resident's tables.
During an interview on 12/01/2023 at 1:30 p.m. Staff C, Assistant Director of Nursing/Infection Preventionist (ADON) stated hand sanitizing was to be performed for activities of daily living care, before entering the resident's room, before leaving the resident's room, and during medication pass. The staff should go straight to the hand sanitizer before going to the next resident and between residents. It should be performed in the room between roommate's care. The staff should not leave the resident's room without hand sanitizing. Hand sanitizing should be performed between passing of meal trays. The staff should offer the residents hand sanitizing before they eat. If the resident had C.diff (Clostridioides difficile) they specifically have to hand wash only, not just hand sanitize. It was expected for hand hygiene to be performed at glove changes. A medication such as a Serevent Diskus should be placed on a barrier or a cleaned overbed table and removed upon exiting the room. IV items should be placed on a clean table and or a barrier. The table should be cleansed with bleach wipes or alcohol, or purple top container wipes. After cleaning the tabletop, you can place supplies on the table as long as the area is a sanitized surface, not on a resident's blanket. During an IV infusing, the staff has to clean the IV access and tubing before reattaching to the IV access. Staff should not leave the resident's room with gloves on. The glucose monitoring machine should be cleaned before entering a room and again after use, between residents. If a bleach wipe was used it should be kept wet for 3 minutes and if alcohol was used. it should be kept wet for 1 minute. When staff were hired, they were educated at the start on hand hygiene. It was in the orientation binder. If a staff member was noted to not be performing hand hygiene, there was a correction made, and education provided in the moment.
Review of the facility's policy, Administering Medications by IV Push, revised on March 2022, showed the purpose of this procedure is to provide guidelines for the safe and aseptic administration of a medication bolus directly into the venous system through a vascular access device. Steps in the Procedure: 1. Perform hand antisepsis. Apply non-sterile gloves. To administer medication directly through an IV catheter: 1. Disinfect needleless connection device; w. attach saline-filled syringe and flush the catheter; w. administer medication; 5. Discard used supplies in appropriate receptacle; and 7 perform hand antisepsis.
Review of the facility's policy, Dress Code and Personal Hygiene, revised May 2019, showed Policy Interpretation and Implementation: 2. d. keeping fingernails clean and trimmed.
Review of the Assure Prism User Instruction Manual, revised 04/2021, showed Cleaning and Disinfecting: the meter should be cleaned and disinfected after use on each patient. We have validated Bleach Germicidal Wipes Hospital Cleaner Disinfectant Towels with Bleach, [Product Name] Germicidal Disposable Wipe for disinfecting the multi-meter. It has been shown to be safe for use with the meter. Cleaning: Wear appropriate protective gear such as disposable gloves. Open the cap of the disinfectant container and pull out 1 towelette and close the cap. Wipe the entire surface of the meter 3 times horizontally and 3 times vertically using one towelette to clean blood and other body fluids. Dispose of the used towelette in a trash bin. The meter should be cleaned prior to each disinfection step. Disinfecting: Pull out 1 new towelette and wipe surface of the meter 3 times horizontally and 3 times vertically using a new towelette to remove blood-borne pathogens. Dispose of the used towelette in a trash bin. Allow exteriors to remain wet for the corresponding contact time for each disinfectant. After disinfection, the user's gloves should be removed to be thrown away and hands washed before proceeding to the next patient. Bleach wipes should have a wet contact time of 1 minute. [Product Name] should have a wet contact time of 2 minutes.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observations, policy review, and interviews, the facility failed to ensure dishes and utensils were air dried and food trays were in good condition in one of one kitchen.
Findings included:
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Based on observations, policy review, and interviews, the facility failed to ensure dishes and utensils were air dried and food trays were in good condition in one of one kitchen.
Findings included:
On 11/27/23 at 9:25 a.m. an initial tour of the kitchen was conducted. There were four black food trays (two each stacked on top of one another) and on each food tray there were 8 oz cups with visible water spots sitting on the food preparation table across from the steam table. Underneath the food preparation table was a stack of worn black and blue food trays. The middle of the sides and lips of the trays were observed to have a cream and brown caked corrosive type substance on them. (Photographic Evidence Obtained) Staff A, Cook, stated the trays were used for desserts.
On 11/29/23 at 11:10 a.m. a staff member was observed placing utensils (forks, spoons, and knives) with visible water spots on food trays during lunch. The utensils (forks, spoons, and knives) were observed on a gray cart in individual compartments, and they were all wet. The Certified Dietary Manager (CDM) confirmed all utensils were wet and removed them from the gray cart.
On 11/30/23 at 4:18 p.m. the CDM stated the utensils should be air dried. The CDM was shown the photograph of the worn black and blue food trays obtained on 11/27/23 at 9:25 a.m. and she reported the trays would be replaced.
The policy provided by the facility titled, Sanitization, revised November 2022, revealed the following:
2. All utensils, counters, shelves, and equipment are kept clean, maintained in good repair and are free from breaks, corrosions, open seams, cracks and chipped areas that may affect their use of proper cleaning.
7. Food preparation equipment and utensils that are manually washed are allowed to air dry whenever practicable.